2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - Other occupational group

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 31 42 6 14 6 0 0 73 20 271

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 71 19 3 3 2 0 1 91 5 269
2017 Other occupational group 57 27 5 6 3 0 2 86 9 214
2014 Other occupational group 57 28 7 3 3 0 3 87 5 148

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 39 11 10 4 0 0 75 14 271
2019 Other occupational group 40 39 6 12 3 0 0 79 15 205
2017 Other occupational group 38 39 9 9 5 0 0 77 14 215
2014 Other occupational group 39 30 8 12 10 0 1 69 23 148

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 31 31 15 14 8 0 0 62 22 271
2019 Other occupational group 27 38 13 14 9 0 0 65 22 207
2018 Other occupational group 27 43 11 8 11 1 0 71 19 140
2017 Other occupational group 22 35 13 17 13 0 1 57 30 215
2014 Other occupational group 18 29 18 20 15 0 0 47 34 147

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 37 7 11 4 0 0 77 16 271
2019 Other occupational group 39 35 9 12 5 0 0 74 17 207
2017 Other occupational group 39 39 9 10 2 0 0 78 12 213
2014 Other occupational group 36 34 14 10 5 0 0 71 15 147

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 38 31 14 8 7 0 1 71 15 271
2019 Other occupational group 42 34 10 5 8 0 0 77 13 207
2018 Other occupational group 34 30 18 7 8 1 2 66 16 139
2017 Other occupational group 46 30 13 6 5 1 1 77 11 213
2014 Other occupational group 27 43 13 8 8 0 0 70 16 148

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 41 17 7 6 0 0 70 13 270
2019 Other occupational group 36 40 10 7 7 0 0 76 15 207
2018 Other occupational group 34 39 14 5 9 0 0 73 14 139
2017 Other occupational group 36 42 10 9 2 1 0 79 11 215
2014 Other occupational group 34 33 16 9 8 0 0 66 18 148

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 23 35 19 12 10 1 0 59 22 270
2019 Other occupational group 26 34 13 14 13 0 0 60 27 206
2018 Other occupational group 24 31 20 11 14 0 0 55 25 140
2017 Other occupational group 18 34 21 13 13 1 0 53 26 215
2014 Other occupational group 13 32 21 14 20 0 0 45 34 148

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 27 44 15 9 5 0 0 71 14 268
2019 Other occupational group 30 44 11 10 5 0 0 75 15 205
2018 Other occupational group 32 37 14 8 9 0 1 70 17 139
2017 Other occupational group 30 39 19 8 4 1 0 69 12 214

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 38 43 10 5 4 0 0 81 9 268
2019 Other occupational group 39 42 11 4 3 0 0 82 7 205
2018 Other occupational group 42 35 13 5 3 1 0 78 8 144
2017 Other occupational group 36 42 14 4 2 2 0 80 6 215
2014 Other occupational group 27 44 18 5 4 1 0 72 9 148

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 24 38 21 8 9 0 0 63 17 268
2019 Other occupational group 25 36 15 14 10 0 0 61 24 206
2018 Other occupational group 24 33 17 13 12 1 0 57 26 142
2017 Other occupational group 24 35 19 11 9 1 0 60 21 215

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 50 34 10 3 4 0 0 83 6 268
2019 Other occupational group 52 34 8 3 2 0 0 86 5 205
2018 Other occupational group 50 35 8 5 2 0 0 85 7 141
2017 Other occupational group 66 25 5 3 0 1 1 92 3 213
2014 Other occupational group 67 22 8 0 3 0 0 89 3 147

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 28 41 15 9 8 0 0 69 16 268
2019 Other occupational group 28 40 14 7 10 0 0 69 17 204
2018 Other occupational group 27 35 11 12 14 0 1 63 26 144
2017 Other occupational group 30 41 13 9 7 1 0 71 16 213
2014 Other occupational group 21 32 18 12 16 1 0 54 28 148

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 38 14 6 8 0 0 72 14 268
2019 Other occupational group 34 37 12 6 11 0 0 72 17 206
2018 Other occupational group 29 27 23 6 13 0 1 57 20 143
2017 Other occupational group 35 35 17 9 5 1 0 70 14 213
2014 Other occupational group 24 34 19 12 11 1 0 58 23 148

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 43 15 7 6 0 0 72 13 265
2019 Other occupational group 32 40 13 11 4 0 0 71 15 203
2018 Other occupational group 31 22 22 11 11 1 1 55 23 143
2017 Other occupational group 30 35 16 10 7 1 0 66 17 213
2014 Other occupational group 20 35 18 15 10 2 0 57 26 148

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 39 11 4 5 0 0 80 9 269
2019 Other occupational group 46 37 11 3 3 0 0 83 7 207
2018 Other occupational group 49 30 12 5 3 1 0 80 8 143
2017 Other occupational group 52 31 11 2 3 0 1 84 5 213
2014 Other occupational group 47 30 14 4 3 1 0 78 8 148

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 28 17 6 4 0 0 72 10 265
2019 Other occupational group 55 25 13 4 2 0 0 81 6 203
2018 Other occupational group 48 34 8 6 2 0 1 83 8 147
2017 Other occupational group 36 39 19 3 1 1 0 77 4 213
2014 Other occupational group 40 41 10 4 3 1 1 82 7 148

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 12 21 36 21 7 1 1 29 34 270
2019 Other occupational group 10 24 33 21 11 1 1 32 34 207
2018 Other occupational group 9 20 39 20 9 0 3 30 30 145
2017 Other occupational group 11 24 36 16 7 2 4 24 37 211
2014 Other occupational group 9 31 31 18 7 2 3 26 42 148

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 12 16 25 28 15 2 1 45 29 271
2019 Other occupational group 10 17 28 24 18 1 2 44 27 206
2018 Other occupational group 12 20 26 19 19 1 3 39 34 145
2017 Other occupational group 14 18 29 22 10 2 6 35 34 210
2014 Other occupational group 9 28 27 17 12 2 4 31 40 148

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 17 23 24 21 10 3 3 33 42 268
2019 Other occupational group 19 21 24 16 15 2 2 33 42 205
2018 Other occupational group 19 24 24 19 8 3 4 28 46 144
2017 Other occupational group 23 23 27 10 6 3 7 18 51 211
2014 Other occupational group 21 31 21 12 9 2 4 22 55 148

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 4 11 26 35 19 2 3 57 16 268
2019 Other occupational group 5 8 21 33 27 1 4 64 13 205
2018 Other occupational group 5 8 27 33 21 0 6 58 13 146
2017 Other occupational group 6 9 29 31 17 2 6 52 16 209
2014 Other occupational group 6 11 29 32 15 3 4 51 18 148

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 15 18 25 25 13 2 2 40 34 269
2019 Other occupational group 14 15 25 23 20 1 2 44 30 205
2018 Other occupational group 12 24 26 18 14 1 5 34 39 145
2017 Other occupational group 16 19 30 17 12 3 2 31 37 212
2014 Other occupational group 20 25 28 10 12 2 3 23 47 148

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 10 20 20 21 23 4 3 47 31 270
2019 Other occupational group 8 18 23 24 22 3 3 48 27 206
2018 Other occupational group 8 10 21 29 19 4 8 56 21 144
2017 Other occupational group 7 12 22 28 22 1 7 55 21 210
2014 Other occupational group 9 16 20 21 25 5 4 51 28 147

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 13 21 26 22 12 3 3 36 36 269
2019 Other occupational group 13 17 23 21 19 4 2 42 32 205
2018 Other occupational group 16 16 25 18 17 1 6 38 35 144
2017 Other occupational group 16 19 33 12 9 3 7 24 39 213
2014 Other occupational group 20 25 23 13 11 4 4 26 49 147

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 12 18 28 24 11 3 3 38 32 270
2019 Other occupational group 12 14 30 23 17 3 1 42 27 205
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 20 31 22 12 10 3 1 54 23 270
2019 Other occupational group 21 31 20 10 12 3 2 55 23 207
2018 Other occupational group 22 24 18 12 19 4 1 49 32 144
2017 Other occupational group 21 30 22 8 17 1 1 52 26 212
2014 Other occupational group 19 33 21 10 11 4 2 55 22 148

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 33 31 14 11 10 1 0 64 22 270
2019 Other occupational group 33 29 14 13 11 1 0 63 24 207
2018 Other occupational group 29 31 13 11 15 0 1 60 26 143
2017 Other occupational group 28 32 16 10 13 0 0 61 23 212
2014 Other occupational group 29 33 9 10 15 2 0 64 26 148

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 36 9 13 4 0 0 73 17 270
2019 Other occupational group 30 38 12 10 10 0 0 68 20 207
2018 Other occupational group 29 34 14 12 10 0 1 63 23 143
2017 Other occupational group 27 30 21 15 7 0 0 57 22 213
2014 Other occupational group 21 41 19 10 7 1 1 63 17 148

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 31 40 14 7 6 2 0 72 13 268
2019 Other occupational group 30 39 16 9 4 1 0 70 14 206
2018 Other occupational group 24 35 23 9 8 0 1 60 17 144

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 25 14 6 5 7 3 72 12 270
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 28 18 6 4 1 5 71 10 270
2019 Other occupational group 33 32 14 7 7 2 3 70 15 206

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 32 16 9 7 1 1 68 16 269
2019 Other occupational group 35 39 9 8 8 0 0 75 16 207
2018 Other occupational group 38 24 24 6 8 0 1 62 14 146
2017 Other occupational group 29 37 18 10 6 0 0 66 16 214
2014 Other occupational group 27 34 17 9 11 1 1 62 20 148

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 41 27 19 5 5 1 2 70 10 269

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 34 9 8 6 0 0 76 15 270
2019 Other occupational group 40 29 13 9 7 1 1 71 17 205
2018 Other occupational group 37 24 19 12 6 0 1 62 18 147
2017 Other occupational group 32 35 13 10 9 1 0 68 19 213
2014 Other occupational group 32 32 15 10 10 1 1 64 20 148

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 39 61 271

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 44 22 12 3 7 4 9 76 11 269

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 27 13 6 5 1 0 76 11 269
2019 Other occupational group 46 30 13 7 4 0 0 76 11 206
2018 Other occupational group 39 29 16 5 10 0 0 69 16 147
2017 Other occupational group 41 31 13 6 8 1 0 73 15 213
2014 Other occupational group 41 25 14 6 10 2 1 69 17 148
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 25 16 7 8 4 0 68 16 271
2019 Other occupational group 29 33 15 11 8 3 1 64 20 206
2018 Other occupational group 26 29 20 6 14 6 0 58 20 145
2017 Other occupational group 27 29 20 10 11 2 1 58 22 215
2014 Other occupational group 18 31 18 12 14 6 1 53 28 147

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 33 30 15 9 11 1 0 64 21 269
2019 Other occupational group 26 36 15 11 11 0 1 63 22 206
2018 Other occupational group 24 30 17 12 15 2 0 55 27 145
2017 Other occupational group 23 25 19 15 15 2 1 49 31 215
2014 Other occupational group 18 23 20 16 19 5 0 43 36 148

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 24 34 14 13 13 2 0 59 26 271
2019 Other occupational group 19 26 23 18 10 2 1 47 29 206
2018 Other occupational group 16 31 18 13 17 4 0 50 31 143
2017 Other occupational group 15 23 20 23 17 2 1 39 40 212
2014 Other occupational group 16 23 19 13 23 7 0 41 38 147

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 22 32 14 14 15 3 0 55 30 271
2019 Other occupational group 18 26 21 18 14 2 1 45 33 206
2018 Other occupational group 14 31 14 18 19 2 1 47 38 145
2017 Other occupational group 12 28 18 22 16 4 1 42 40 213
2014 Other occupational group 17 21 16 16 22 7 1 41 42 148

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 27 23 13 8 9 13 6 63 21 270
2019 Other occupational group 28 21 12 9 10 16 4 62 23 206
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 39 20 10 3 2 0 66 14 270
2019 Other occupational group 26 38 22 9 4 0 1 65 13 206
2018 Other occupational group 18 38 21 11 11 1 0 56 22 146
2017 Other occupational group 17 36 24 14 7 1 1 54 21 214
2014 Other occupational group 17 36 19 13 12 3 0 55 26 148

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 15 39 21 13 10 2 0 55 24 269
2019 Other occupational group 18 31 23 15 10 2 1 51 26 205

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 30 39 13 9 6 3 1 72 15 270
2019 Other occupational group 34 36 16 3 7 2 1 73 10 207
2018 Other occupational group 31 34 17 9 8 1 1 66 17 145
2017 Other occupational group 31 32 18 7 6 4 2 67 13 213
2014 Other occupational group 24 42 12 6 8 6 2 72 16 148

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 36 18 5 6 1 0 71 11 270
2019 Other occupational group 31 37 18 8 5 1 0 69 13 206
2018 Other occupational group 26 37 20 10 8 0 0 63 17 146

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 24 29 17 12 12 4 2 57 26 271
2019 Other occupational group 28 32 14 10 12 3 1 62 23 207
2018 Other occupational group 19 29 21 12 12 6 0 51 26 145
2017 Other occupational group 21 28 21 14 12 3 0 51 27 213
2014 Other occupational group 15 26 13 19 22 5 0 43 43 146

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 34 18 11 8 1 1 61 20 268
2019 Other occupational group 26 36 17 9 9 2 1 64 18 207
2018 Other occupational group 22 32 26 10 10 0 1 54 20 146
2017 Other occupational group 19 41 14 12 11 1 2 62 24 215
2014 Other occupational group 12 32 21 13 17 2 2 46 32 147

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 23 31 16 9 13 2 6 58 25 268
2019 Other occupational group 19 30 20 12 11 2 6 54 25 207
2018 Other occupational group 21 22 18 14 18 5 2 46 35 146
2017 Other occupational group 16 35 17 13 10 2 7 56 25 214
2014 Other occupational group 11 21 19 13 25 5 6 36 43 147

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 47 23 12 8 4 1 6 75 13 268
2019 Other occupational group 56 22 8 5 4 0 4 82 10 207

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 42 24 17 7 4 1 4 70 12 270
2019 Other occupational group 45 22 14 9 5 1 4 71 14 206

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 69 12 7 2 3 2 6 88 5 270
2019 Other occupational group 72 12 5 2 3 1 4 89 6 207

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 64 16 5 3 1 2 9 90 5 270
2019 Other occupational group 70 11 4 1 3 2 7 90 5 206

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 21 43 17 10 6 2 1 66 16 269
2019 Other occupational group 22 34 20 8 7 5 2 62 16 206
2018 Other occupational group 19 35 25 7 13 2 0 55 20 144
2017 Other occupational group 18 35 21 13 6 5 1 57 21 212

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 33 37 16 8 4 2 0 71 12 269
2019 Other occupational group 34 36 17 6 5 0 1 72 11 206
2018 Other occupational group 30 40 18 5 5 1 1 72 10 146
2017 Other occupational group 36 36 18 3 3 2 1 75 6 213
2014 Other occupational group 30 35 18 7 5 3 2 68 13 148

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 34 15 5 3 4 2 76 9 271
2019 Other occupational group 37 33 16 5 4 3 1 74 10 206
2018 Other occupational group 34 32 21 5 6 1 0 67 12 146
2017 Other occupational group 34 36 21 3 2 3 2 73 5 215
2014 Other occupational group 33 33 20 4 4 4 2 70 9 148

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 33 14 4 3 5 2 78 7 270

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 30 8 5 4 3 2 82 9 269

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 34 10 4 3 0 0 82 7 271
2019 Other occupational group 43 38 11 4 4 0 0 81 8 205
2018 Other occupational group 44 33 13 3 7 0 0 78 10 147
2017 Other occupational group 39 40 11 6 4 1 0 79 10 212
2014 Other occupational group 41 30 14 6 6 1 1 73 12 148

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 29 15 7 8 1 0 69 16 270
2019 Other occupational group 37 30 16 9 8 0 0 67 17 207
2018 Other occupational group 38 25 22 8 7 0 0 64 14 146
2017 Other occupational group 33 33 17 9 7 1 0 67 16 214
2014 Other occupational group 28 37 19 6 8 2 1 66 14 148

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 36 32 16 9 6 1 0 68 15 267
2019 Other occupational group 36 33 13 11 7 0 0 69 18 205
2018 Other occupational group 35 31 16 11 7 0 0 65 18 147
2017 Other occupational group 31 34 18 10 8 1 0 65 17 213
2014 Other occupational group 27 34 20 8 9 2 0 62 18 148

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 36 24 17 8 12 2 1 62 20 268
2019 Other occupational group 33 26 14 12 12 2 1 61 25 204
2018 Other occupational group 38 22 15 12 9 2 1 63 22 147
2017 Other occupational group 31 27 20 10 8 4 0 61 19 214
2014 Other occupational group 31 24 20 9 11 4 1 59 21 148
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Other occupational group 28 45 27 271
2019 Other occupational group 19 56 25 207
2018 Other occupational group 19 51 29 146
2017 Other occupational group 14 59 27 215
2014 Other occupational group 15 57 27 148

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Other occupational group 23 30 26 11 3 8 74
2019 Other occupational group 10 33 35 8 10 5 40
2018 Other occupational group 37 30 22 0 4 7 27
2017 Other occupational group 48 15 13 4 8 12 31
2014 Other occupational group 30 14 12 20 9999 23 24
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 15 85 270
2019 Other occupational group 16 84 207
2018 Other occupational group 19 81 147

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 58 43 40
2019 Other occupational group 68 32 34
2018 Other occupational group 52 48 27

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 48 53 40
2019 Other occupational group 50 50 34
2018 Other occupational group 63 37 27

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 0 100 40
2019 Other occupational group 0 100 34
2018 Other occupational group 0 100 27

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 25 75 40

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 34
2018 Other occupational group 0 100 27

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 43 58 40
2019 Other occupational group 26 74 34
2018 Other occupational group 29 71 28

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 38 63 40
2019 Other occupational group 38 62 34
2018 Other occupational group 29 71 28

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 55 45 40
2019 Other occupational group 44 56 34
2018 Other occupational group 29 71 28

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 38 63 40
2019 Other occupational group 47 53 34
2018 Other occupational group 46 54 28

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 45 55 40
2019 Other occupational group 35 65 34
2018 Other occupational group 29 71 28

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 63 38 40
2019 Other occupational group 59 41 34
2018 Other occupational group 46 54 28

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 38 63 40
2019 Other occupational group 38 62 34
2018 Other occupational group 32 68 28

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 34
2018 Other occupational group 0 100 28

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 15 85 40
2019 Other occupational group 21 79 34

Question 57j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 13 88 40

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 43 58 40
2019 Other occupational group 53 47 34
2018 Other occupational group 46 54 28

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 33 68 40
2019 Other occupational group 26 74 34
2018 Other occupational group 32 68 28

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 20 80 40
2019 Other occupational group 24 76 34
2018 Other occupational group 18 82 28

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 48 53 40
2019 Other occupational group 62 38 34
2018 Other occupational group 63 37 27

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 18 83 40
2019 Other occupational group 32 68 34

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 41 59 27

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 15 85 34
2018 Other occupational group 19 81 27

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 13 88 40

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 18 83 40
2018 Other occupational group 19 81 27

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 30 70 40
2019 Other occupational group 26 74 34

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 28 72 29

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 22 78 23

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 22 78 23

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 17 83 29
2018 Other occupational group 0 100 23

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 29

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 21 79 29
2018 Other occupational group 22 78 23

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 34 66 29
2018 Other occupational group 30 70 23

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 29
2018 Other occupational group 0 100 23

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 59 41 29
2018 Other occupational group 57 43 23

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 21 79 29

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 26 26 16 8 10 13 2 61 21 270
2019 Other occupational group 23 28 15 6 11 11 6 62 21 205
2018 Other occupational group 20 24 22 7 11 12 3 52 22 148
2017 Other occupational group 26 27 22 9 6 6 3 58 17 215
2014 Other occupational group 19 24 20 8 12 11 6 52 24 147

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 30 14 6 5 5 1 74 11 270
2019 Other occupational group 38 31 12 7 6 5 1 73 14 206
2018 Other occupational group 31 30 19 7 9 2 2 64 16 148
2017 Other occupational group 36 28 20 8 5 3 0 66 13 213
2014 Other occupational group 21 37 16 12 5 6 2 64 19 148
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 9 91 268
2019 Other occupational group 10 90 206
2018 Other occupational group 8 92 145

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 54 46 24
2019 Other occupational group 48 52 21

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 63 38 24
2019 Other occupational group 71 29 21
2018 Other occupational group 55 45 11

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 25 75 24
2019 Other occupational group 0 100 21

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 0 100 11

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Other occupational group 0 100 11

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 25 75 24
2019 Other occupational group 29 71 21

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 54 46 24
2019 Other occupational group 29 71 21

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 0 100 24
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 0 100 24
2018 Other occupational group 0 100 11

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 0 100 24
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 0 100 24
2019 Other occupational group 0 100 21
2018 Other occupational group 0 100 11

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 25 75 24
2019 Other occupational group 48 52 21
2018 Other occupational group 45 55 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 42 58 24
2019 Other occupational group 30 70 20

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Other occupational group 25 75 20

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 46 54 24
2019 Other occupational group 50 50 20

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 28 26 17 5 6 16 3 66 13 270
2019 Other occupational group 33 20 16 5 6 14 6 67 14 206
2018 Other occupational group 28 15 27 5 6 15 3 53 14 147
2017 Other occupational group 28 21 27 2 5 12 5 59 8 214
2014 Other occupational group 18 20 22 9 2 19 9 54 15 147

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 30 15 6 3 6 1 74 10 269
2019 Other occupational group 41 28 14 6 4 6 2 75 11 205
2018 Other occupational group 33 28 23 3 7 4 1 65 10 145
2017 Other occupational group 37 29 20 5 3 5 2 70 8 214
2014 Other occupational group 25 27 20 10 4 12 2 61 16 147
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 21 27 24 13 14 0 0 49 27 269

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 41 25 17 8 9 1 0 66 17 270
2019 Other occupational group 33 18 17 15 16 0 2 51 31 205
2018 Other occupational group 23 27 21 10 17 1 1 51 27 145
2017 Other occupational group 24 20 20 19 16 0 1 44 36 212

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 31 19 11 6 1 0 64 18 269
2019 Other occupational group 37 30 19 8 5 0 1 68 13 205
2018 Other occupational group 34 30 20 8 6 1 2 65 14 145
2017 Other occupational group 33 35 18 9 3 0 1 69 12 214

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 43 31 12 8 4 1 2 76 12 269
2019 Other occupational group 52 24 13 4 3 1 2 79 8 204
2018 Other occupational group 45 26 21 2 2 1 3 74 4 143
2017 Other occupational group 45 27 19 4 2 0 3 74 7 211

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 24 18 13 14 1 1 55 27 268
2019 Other occupational group 29 24 17 17 11 1 1 55 28 205
2018 Other occupational group 30 16 22 15 12 1 3 48 29 145
2017 Other occupational group 26 25 18 17 10 1 2 53 28 213

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 55 21 10 7 3 1 3 79 10 269
2019 Other occupational group 62 17 11 2 2 0 5 83 5 202
2018 Other occupational group 66 14 11 1 1 1 7 86 2 144
2017 Other occupational group 56 23 5 2 2 1 10 89 5 211

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 22 20 10 9 0 1 60 20 268
2019 Other occupational group 46 25 16 5 6 0 1 73 11 204
2018 Other occupational group 40 25 21 4 5 1 4 68 10 142
2017 Other occupational group 42 34 12 3 6 0 2 78 10 212

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 38 20 16 9 10 0 7 62 20 268

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 30 20 9 5 1 1 66 14 267
2019 Other occupational group 40 24 18 8 6 1 2 67 15 205
2018 Other occupational group 31 30 21 8 5 1 5 65 13 145
2017 Other occupational group 32 33 19 10 5 1 1 66 15 212

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 31 20 8 7 1 1 64 16 266
2019 Other occupational group 38 25 21 9 4 0 3 64 14 204
2018 Other occupational group 36 30 17 10 3 1 3 69 14 145
2017 Other occupational group 28 33 21 9 6 1 2 63 15 213

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 31 30 19 9 7 1 1 63 17 267
2019 Other occupational group 38 27 18 9 4 0 2 67 14 204
2018 Other occupational group 42 26 14 13 4 1 1 68 18 144
2017 Other occupational group 33 33 20 7 5 0 1 67 12 213

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 40 29 12 9 9 1 1 70 18 266
2019 Other occupational group 43 20 15 12 7 0 2 65 20 205

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 27 16 12 6 1 1 66 18 267

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 38 28 18 9 4 1 2 68 14 267
2019 Other occupational group 52 25 15 4 1 0 2 79 5 204
2018 Other occupational group 51 28 13 4 1 2 1 81 6 144
2017 Other occupational group 39 36 15 6 2 1 3 77 8 213

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 31 10 5 7 1 1 77 12 264
2019 Other occupational group 49 25 14 5 4 0 2 76 10 202
2018 Other occupational group 55 17 15 6 4 2 1 74 11 143
2017 Other occupational group 53 26 11 6 1 1 2 82 7 214

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 32 18 7 6 1 0 69 13 268

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 63 20 6 1 3 2 4 89 4 268
2019 Other occupational group 68 19 6 0 3 0 4 90 3 204
2018 Other occupational group 62 15 8 3 3 3 6 85 6 144

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 71 13 6 4 4 1 1 85 8 268
2019 Other occupational group 66 17 4 5 6 0 2 85 11 205
2018 Other occupational group 62 15 7 5 7 3 1 81 12 145
2017 Other occupational group 67 16 7 3 3 2 1 87 6 214

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 53 30 8 4 4 0 1 83 8 267
2019 Other occupational group 41 33 14 4 5 0 2 76 10 203
2018 Other occupational group 46 24 15 5 6 1 3 72 12 142
2017 Other occupational group 48 34 10 4 2 1 1 84 6 215

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 58 21 9 6 5 0 1 80 11 267
2019 Other occupational group 56 20 11 5 5 0 2 79 11 205
2018 Other occupational group 50 20 12 6 8 1 2 73 15 142
2017 Other occupational group 57 23 10 5 2 1 1 82 8 214

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 62 16 3 3 2 1 12 90 6 269
2019 Other occupational group 58 12 6 3 1 0 19 87 5 204
2018 Other occupational group 61 11 4 0 1 1 23 94 1 142
2017 Other occupational group 63 18 2 3 1 1 13 94 4 214

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 62 23 6 5 1 1 2 87 6 269
2019 Other occupational group 66 17 8 2 1 0 6 89 3 205
2018 Other occupational group 66 15 9 1 4 1 5 86 5 141
2017 Other occupational group 60 22 7 4 2 1 6 87 6 213

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 74 13 5 4 1 1 3 90 5 270
2019 Other occupational group 68 14 7 2 5 0 3 85 7 205
2018 Other occupational group 63 18 4 3 6 1 6 86 10 142
2017 Other occupational group 60 21 7 4 3 1 4 86 7 215

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 48 28 11 6 4 0 2 78 11 269
2019 Other occupational group 56 24 10 2 4 0 4 84 6 205
2018 Other occupational group 52 32 7 3 2 1 3 87 5 139
2017 Other occupational group 58 26 8 3 3 1 1 85 7 215

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 25 31 28 9 6 1 0 57 15 271

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 20 31 30 14 4 0 0 52 18 270
2019 Other occupational group 25 35 27 8 4 0 1 61 12 207
2018 Other occupational group 23 35 27 8 5 1 1 59 14 147
2017 Other occupational group 24 33 28 8 4 1 1 58 13 215

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 12 16 33 24 15 0 0 39 28 271
2019 Other occupational group 11 16 28 26 18 0 1 44 28 205
2018 Other occupational group 6 15 36 28 15 0 1 43 21 143
2017 Other occupational group 6 13 39 25 16 1 0 41 19 209

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 33 15 11 5 2 0 68 16 269
2019 Other occupational group 28 38 15 9 6 3 1 69 16 206
2018 Other occupational group 23 40 18 10 8 2 0 64 18 144
2017 Other occupational group 24 28 19 14 10 4 1 55 25 214

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 32 30 17 10 10 2 0 63 20 271

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 27 14 13 11 1 0 62 24 270

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 39 30 17 5 5 5 0 72 10 266

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 29 32 17 12 10 1 0 61 22 269
2019 Other occupational group 25 33 12 15 13 2 1 60 28 206
2018 Other occupational group 25 30 19 14 10 2 0 56 25 145
2017 Other occupational group 22 29 18 18 10 3 1 53 29 213

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 37 12 10 5 1 0 73 15 270

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 38 12 8 7 1 0 73 15 268

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 37 37 13 7 4 1 0 75 12 267

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 43 34 12 6 3 2 1 79 9 267

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 50 24 6 3 1 13 3 89 4 268

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 34 32 16 8 6 2 1 68 15 266

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 44 28 11 9 7 1 0 72 16 269

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 41 29 8 9 13 1 0 70 22 269

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 33 48 6 9 2 1 0 83 11 81
2019 Other occupational group 19 59 7 7 4 0 4 81 12 27

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 78 22 81

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 21 30 17 19 13 0 0 51 32 63
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 15 85 266

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 11 89 269
2019 Other occupational group 19 81 206
2017 Other occupational group 18 82 214
2014 Other occupational group 19 81 148

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 57 43 30

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 69 31 29
2019 Other occupational group 69 31 39
2017 Other occupational group 85 15 38
2014 Other occupational group 83 17 26

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 45 30 10 0 10 5 0 79 11 20
2019 Other occupational group 50 31 0 15 4 0 0 81 19 26
2017 Other occupational group 41 46 3 6 3 0 0 87 10 32
2014 Other occupational group 38 37 11 11 4 0 0 75 14 21

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 35 32 12 8 6 4 4 72 14 270
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 16 49 20 15 76 24 270

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Other occupational group 26 74 43

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 12 19 12 26 28 2 2 32 56 43

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 5 19 9 19 44 2 2 24 66 43

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Other occupational group 41 12 8 4 4 7 25 77 11 269
2019 Other occupational group 45 9 14 7 9 1 15 64 19 204
2018 Other occupational group 42 14 6 13 14 1 9 63 30 144
Date modified: