2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	43	10	17	4	69	21	77
2020	PM-03	22	41	9	22	6	63	28	32
2020	PM-04	35	53	0	12	0	88	12	17
2020	PM-05	17	50	8	17	8	67	25	12

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	79	13	4	4	0	0	0	92	4	77
2020	PM-03	78	13	6	3	0	0	0	91	3	32
2020	PM-04	82	12	6	0	0	0	0	94	0	17
2020	PM-05	75	8	0	17	0	0	0	83	17	12
2017	PM	71	11	6	9	0	0	4	85	9	55
2017	PM-03	78	7	7	0	0	0	7	92	0	28
2014	PM	67	17	4	5	4	1	1	87	9	75
2014	PM-03	77	12	4	0	4	0	4	92	4	26
2014	PM-04	54	15	8	15	0	8	0	75	17	13
2014	PM-05	55	27	0	18	0	0	0	82	18	11
2014	PM-06	90	10	0	0	0	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	39	14	16	4	66	19	77
2020	PM-03	25	38	16	13	9	63	22	32
2020	PM-04	47	24	6	24	0	71	24	17
2020	PM-05	25	42	17	17	0	67	17	12
2019	PM	28	42	7	13	11	70	24	76
2019	PM-03	29	46	7	11	7	75	18	28
2019	PM-04	37	21	11	16	16	58	32	19
2019	PM-05	18	45	0	27	9	64	36	11
2017	PM	36	37	4	14	9	73	24	55
2017	PM-03	34	41	7	10	7	75	18	28
2014	PM	37	34	9	9	11	71	20	74
2014	PM-03	36	16	20	16	12	52	28	25
2014	PM-04	31	31	8	0	31	62	31	13
2014	PM-05	45	55	0	0	0	100	0	11
2014	PM-06	40	30	10	10	10	70	20	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	36	13	14	5	67	20	76
2020	PM-03	31	38	16	9	6	69	16	32
2020	PM-04	18	47	12	18	6	65	24	17
2020	PM-05	45	9	9	27	9	55	36	11
2019	PM	20	35	12	17	16	55	33	75
2019	PM-03	21	32	14	14	18	54	32	28
2019	PM-04	28	33	6	17	17	61	33	18
2019	PM-05	18	45	9	9	18	64	27	11
2018	PM	6	37	27	19	12	42	31	52
2018	PM-03	5	25	25	35	10	30	45	20
2017	PM	12	40	9	27	11	53	38	55
2017	PM-03	13	43	15	22	7	57	29	28
2014	PM	16	45	4	29	7	61	35	75
2014	PM-03	23	35	0	38	4	58	42	26
2014	PM-04	8	46	8	31	8	54	38	13
2014	PM-05	9	73	0	9	9	82	18	11
2014	PM-06	30	40	10	20	0	70	20	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	26	18	12	6	0	0	64	18	77
2020	PM-03	34	25	13	16	13	0	0	59	28	32
2020	PM-04	35	47	12	6	0	0	0	82	6	17
2020	PM-05	58	8	8	17	8	0	0	67	25	12
2019	PM	32	34	12	15	5	1	0	67	21	74
2019	PM-03	23	27	12	23	12	4	0	52	36	26
2019	PM-04	47	26	16	11	0	0	0	74	11	19
2019	PM-05	45	36	9	9	0	0	0	82	9	11
2017	PM	35	39	10	16	0	0	0	73	16	55
2017	PM-03	43	36	3	18	0	0	0	79	18	28
2014	PM	25	54	7	9	4	0	1	80	13	75
2014	PM-03	35	38	4	12	12	0	0	73	23	26
2014	PM-04	23	62	8	8	0	0	0	85	8	13
2014	PM-05	18	82	0	0	0	0	0	100	0	11
2014	PM-06	30	50	0	10	0	0	10	89	11	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	31	10	17	1	0	71	18	77
2020	PM-03	41	25	19	16	0	0	66	16	32
2020	PM-04	47	29	6	12	6	0	76	18	17
2020	PM-05	25	42	0	33	0	0	67	33	12
2019	PM	26	37	13	13	9	1	64	23	76
2019	PM-03	29	36	18	14	4	0	64	18	28
2019	PM-04	37	26	5	16	11	5	67	28	19
2019	PM-05	18	45	18	9	9	0	64	18	11
2018	PM	27	46	13	10	4	0	73	13	52
2018	PM-03	30	30	25	10	5	0	60	15	20
2017	PM	45	27	15	9	4	0	72	13	55
2017	PM-03	46	29	15	11	0	0	74	11	28
2014	PM	24	45	8	9	12	3	70	21	75
2014	PM-03	27	27	12	15	19	0	54	35	26
2014	PM-04	23	46	8	8	15	0	69	23	13
2014	PM-05	27	64	9	0	0	0	91	0	11
2014	PM-06	50	30	0	0	10	10	89	11	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	29	18	5	1	75	6	77
2020	PM-03	56	25	13	6	0	81	6	32
2020	PM-04	29	29	29	6	6	59	12	17
2020	PM-05	50	17	25	8	0	67	8	12
2019	PM	37	37	16	5	5	74	11	76
2019	PM-03	50	36	7	4	4	86	7	28
2019	PM-04	37	47	5	11	0	84	11	19
2019	PM-05	36	45	9	0	9	82	9	11
2018	PM	35	44	6	10	6	79	15	52
2018	PM-03	40	40	10	10	0	80	10	20
2017	PM	50	27	6	15	2	78	16	55
2017	PM-03	63	22	4	11	0	85	11	28
2014	PM	37	48	4	8	4	84	12	75
2014	PM-03	50	35	4	4	8	85	12	26
2014	PM-04	23	54	8	8	8	77	15	13
2014	PM-05	36	55	0	9	0	91	9	11
2014	PM-06	30	60	0	10	0	90	10	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	31	13	17	13	1	57	30	77
2020	PM-03	28	25	3	22	22	0	53	44	32
2020	PM-04	18	53	18	6	6	0	71	12	17
2020	PM-05	25	17	8	25	17	8	45	45	12
2019	PM	16	36	17	12	20	0	51	32	76
2019	PM-03	11	32	18	21	18	0	43	39	28
2019	PM-04	16	47	21	5	11	0	63	16	19
2019	PM-05	36	18	18	9	18	0	55	27	11
2018	PM	17	33	19	15	15	0	50	31	52
2018	PM-03	15	20	30	15	20	0	35	35	20
2017	PM	16	29	18	24	13	0	45	37	55
2017	PM-03	17	21	22	26	15	0	37	41	28
2014	PM	16	27	26	19	12	0	43	30	75
2014	PM-03	15	15	23	23	23	0	31	46	26
2014	PM-04	8	38	31	15	8	0	46	23	13
2014	PM-05	27	9	36	27	0	0	36	27	11
2014	PM-06	40	40	10	10	0	0	80	10	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	39	19	8	1	71	9	77
2020	PM-03	34	41	19	6	0	75	6	32
2020	PM-04	24	41	24	6	6	65	12	17
2020	PM-05	25	25	25	25	0	50	25	12
2019	PM	18	51	8	16	7	70	22	76
2019	PM-03	21	57	7	11	4	79	14	28
2019	PM-04	21	47	0	32	0	68	32	19
2019	PM-05	9	45	9	18	18	55	36	11
2018	PM	13	52	15	8	12	65	19	52
2018	PM-03	15	40	20	15	10	55	25	20
2017	PM	23	40	9	16	11	63	27	55
2017	PM-03	23	47	15	7	7	71	15	28

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	41	4	4	1	0	91	5	75
2020	PM-03	37	53	3	7	0	0	90	7	30
2020	PM-04	41	53	6	0	0	0	94	0	17
2020	PM-05	50	33	0	8	8	0	83	17	12
2019	PM	32	46	13	7	3	0	78	9	76
2019	PM-03	32	36	25	7	0	0	68	7	28
2019	PM-04	37	58	0	5	0	0	95	5	19
2019	PM-05	36	36	18	0	9	0	73	9	11
2018	PM	37	48	6	6	4	0	85	9	54
2018	PM-03	33	43	10	10	5	0	76	14	21
2018	PM-04	50	50	0	0	0	0	100	0	10
2017	PM	41	43	0	11	6	0	84	16	55
2017	PM-03	41	48	0	7	4	0	89	11	28
2014	PM	45	30	17	7	0	1	76	7	75
2014	PM-03	58	23	8	8	0	4	84	8	26
2014	PM-04	23	46	23	8	0	0	69	8	13
2014	PM-05	27	27	36	9	0	0	55	9	11
2014	PM-06	60	30	10	0	0	0	90	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	36	16	12	6	66	18	77
2020	PM-03	28	31	13	16	13	59	28	32
2020	PM-04	29	47	18	6	0	76	6	17
2020	PM-05	25	33	17	17	8	58	25	12
2019	PM	21	28	25	8	18	49	26	76
2019	PM-03	25	25	25	7	18	50	25	28
2019	PM-04	16	42	32	5	5	58	11	19
2019	PM-05	27	18	18	18	18	45	36	11
2018	PM	13	52	19	9	7	65	17	54
2018	PM-03	14	43	29	5	10	57	14	21
2018	PM-04	10	60	20	10	0	70	10	10
2017	PM	17	37	18	20	7	54	28	55
2017	PM-03	23	36	18	18	4	59	22	28

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	63	24	12	1	0	87	1	75
2020	PM-03	65	23	10	3	0	87	3	31
2020	PM-04	41	29	29	0	0	71	0	17
2020	PM-05	55	45	0	0	0	100	0	11
2019	PM	50	27	19	4	0	77	4	74
2019	PM-03	67	26	4	4	0	93	4	27
2019	PM-04	47	42	11	0	0	89	0	19
2019	PM-05	50	20	30	0	0	70	0	10
2018	PM	44	44	6	4	2	89	6	54
2018	PM-03	48	48	0	5	0	95	5	21
2018	PM-04	40	50	10	0	0	90	0	10
2017	PM	52	35	11	2	0	87	2	55
2017	PM-03	74	15	7	4	0	89	4	28
2014	PM	66	28	5	1	0	93	1	75
2014	PM-03	81	12	4	4	0	92	4	26
2014	PM-04	54	31	15	0	0	85	0	13
2014	PM-05	45	55	0	0	0	100	0	11
2014	PM-06	80	20	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	29	16	12	9	0	63	21	75
2020	PM-03	28	25	22	13	13	0	53	25	32
2020	PM-04	31	38	13	6	13	0	69	19	16
2020	PM-05	50	25	8	8	8	0	75	17	12
2019	PM	24	30	14	14	16	1	55	31	76
2019	PM-03	21	21	18	21	14	4	44	37	28
2019	PM-04	32	37	16	5	11	0	68	16	19
2019	PM-05	27	36	0	27	9	0	64	36	11
2018	PM	21	40	21	11	6	2	62	17	53
2018	PM-03	20	25	35	15	5	0	45	20	20
2018	PM-04	30	60	0	10	0	0	90	10	10
2017	PM	24	33	16	13	13	0	58	26	55
2017	PM-03	26	29	15	15	15	0	56	29	28
2014	PM	13	39	22	14	12	0	52	26	75
2014	PM-03	12	23	15	23	27	0	35	50	26
2014	PM-04	23	46	31	0	0	0	69	0	13
2014	PM-05	0	91	9	0	0	0	91	0	11
2014	PM-06	30	50	10	0	10	0	80	10	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	30	25	8	6	61	14	77
2020	PM-03	22	34	25	9	9	56	19	32
2020	PM-04	29	29	29	6	6	59	12	17
2020	PM-05	50	17	25	0	8	67	8	12
2019	PM	26	29	20	8	17	55	25	76
2019	PM-03	25	18	29	7	21	43	29	28
2019	PM-04	37	32	11	5	16	68	21	19
2019	PM-05	27	36	9	18	9	64	27	11
2018	PM	23	30	26	13	8	53	21	53
2018	PM-03	25	20	25	15	15	45	30	20
2018	PM-04	30	50	10	10	0	80	10	10
2017	PM	21	46	15	15	4	67	19	55
2017	PM-03	23	32	26	15	4	56	18	28
2014	PM	25	33	21	15	7	58	21	75
2014	PM-03	15	27	19	19	19	42	38	26
2014	PM-04	31	38	15	15	0	69	15	13
2014	PM-05	27	45	27	0	0	73	0	11
2014	PM-06	60	30	10	0	0	90	0	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	38	14	14	3	68	17	76
2020	PM-03	31	34	16	13	6	66	19	32
2020	PM-04	29	53	6	12	0	82	12	17
2020	PM-05	27	18	18	36	0	45	36	11
2019	PM	21	34	18	18	8	55	26	76
2019	PM-03	29	21	25	21	4	50	25	28
2019	PM-04	21	47	16	11	5	68	16	19
2019	PM-05	18	27	9	27	18	45	45	11
2018	PM	15	46	17	19	4	61	22	54
2018	PM-03	19	24	29	29	0	43	29	21
2018	PM-04	10	70	0	20	0	80	20	10
2017	PM	28	28	20	14	9	56	24	55
2017	PM-03	37	22	22	11	7	59	18	28
2014	PM	21	46	16	12	5	67	17	75
2014	PM-03	19	46	12	8	15	65	23	26
2014	PM-04	15	46	23	15	0	62	15	13
2014	PM-05	0	73	9	18	0	73	18	11
2014	PM-06	50	30	20	0	0	80	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	34	9	7	0	84	7	76
2020	PM-03	59	31	6	3	0	91	3	32
2020	PM-04	41	35	12	12	0	76	12	17
2020	PM-05	27	36	18	18	0	64	18	11
2019	PM	33	38	21	7	1	71	8	76
2019	PM-03	39	43	14	4	0	82	4	28
2019	PM-04	37	47	11	5	0	84	5	19
2019	PM-05	27	45	18	9	0	73	9	11
2018	PM	34	43	13	6	4	77	9	53
2018	PM-03	45	30	10	10	5	75	15	20
2018	PM-04	30	50	20	0	0	80	0	10
2017	PM	50	26	15	9	0	76	9	55
2017	PM-03	67	18	7	7	0	85	7	28
2014	PM	41	46	8	5	0	87	5	75
2014	PM-03	50	42	4	4	0	92	4	26
2014	PM-04	31	46	15	8	0	77	8	13
2014	PM-05	36	55	0	9	0	91	9	11
2014	PM-06	30	60	10	0	0	90	0	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	26	17	12	13	1	0	57	25	76
2020	PM-03	47	25	19	3	3	3	0	74	6	32
2020	PM-04	13	25	25	25	13	0	0	38	38	16
2020	PM-05	8	17	8	33	33	0	0	25	67	12
2019	PM	20	42	20	9	9	0	0	62	18	76
2019	PM-03	25	50	11	11	4	0	0	75	14	28
2019	PM-04	21	32	37	5	5	0	0	53	11	19
2019	PM-05	0	36	27	9	27	0	0	36	36	11
2018	PM	15	35	13	23	13	0	0	50	37	52
2018	PM-03	15	40	20	20	5	0	0	55	25	20
2017	PM	25	20	18	14	22	0	0	45	37	55
2017	PM-03	32	25	29	7	7	0	0	57	15	28
2014	PM	22	22	24	14	12	0	5	47	28	75
2014	PM-03	15	35	23	19	8	0	0	50	27	26
2014	PM-04	15	8	15	8	46	0	8	25	58	13
2014	PM-05	18	27	27	27	0	0	0	45	27	11
2014	PM-06	20	20	40	20	0	0	0	40	20	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	8	34	34	16	8	1	0	24	42	77
2020	PM-03	6	19	44	19	9	3	0	29	26	32
2020	PM-04	12	24	35	24	6	0	0	29	35	17
2020	PM-05	8	75	8	0	8	0	0	8	83	12
2019	PM	14	34	24	20	8	0	0	28	49	76
2019	PM-03	4	36	32	18	11	0	0	29	39	28
2019	PM-04	26	21	26	16	11	0	0	26	47	19
2019	PM-05	27	73	0	0	0	0	0	0	100	11
2018	PM	15	28	31	22	4	0	0	26	43	54
2018	PM-03	10	33	29	29	0	0	0	29	43	21
2018	PM-04	10	20	40	10	20	0	0	30	30	10
2017	PM	20	29	22	26	4	0	0	30	49	55
2017	PM-03	11	35	17	29	7	0	0	37	46	28
2014	PM	13	30	46	5	4	0	1	9	44	75
2014	PM-03	23	31	35	4	4	0	4	8	56	26
2014	PM-04	8	23	62	0	8	0	0	8	31	13
2014	PM-05	0	45	55	0	0	0	0	0	45	11
2014	PM-06	10	30	40	20	0	0	0	20	40	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	28	28	20	11	3	1	32	40	76
2020	PM-03	16	26	32	13	10	3	0	23	43	31
2020	PM-04	6	35	35	18	6	0	0	24	41	17
2020	PM-05	17	25	17	17	8	8	8	30	50	12
2019	PM	16	33	28	11	12	0	0	23	49	75
2019	PM-03	14	36	32	7	11	0	0	18	50	28
2019	PM-04	17	44	11	17	11	0	0	28	61	18
2019	PM-05	18	36	36	0	9	0	0	9	55	11
2018	PM	13	22	33	19	9	2	2	29	37	54
2018	PM-03	29	19	24	14	10	0	5	25	50	21
2018	PM-04	0	20	40	10	20	10	0	33	22	10
2017	PM	26	25	22	12	11	0	3	24	53	55
2017	PM-03	15	18	26	21	15	0	7	38	35	28
2014	PM	10	25	41	18	3	1	1	22	37	75
2014	PM-03	19	19	38	12	4	4	4	17	42	26
2014	PM-04	8	15	69	8	0	0	0	8	23	13
2014	PM-05	0	64	18	18	0	0	0	18	64	11
2014	PM-06	10	10	60	20	0	0	0	20	20	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	24	28	17	16	1	1	34	38	76
2020	PM-03	19	23	16	19	19	3	0	40	43	31
2020	PM-04	6	35	35	18	6	0	0	24	41	17
2020	PM-05	25	17	25	17	8	0	8	27	45	12
2019	PM	21	22	28	18	11	0	0	29	43	76
2019	PM-03	36	29	21	7	7	0	0	14	64	28
2019	PM-04	16	21	37	16	11	0	0	26	37	19
2019	PM-05	18	27	45	0	9	0	0	9	45	11
2018	PM	20	26	24	20	9	0	0	30	46	54
2018	PM-03	43	33	5	14	5	0	0	19	76	21
2018	PM-04	0	10	50	20	20	0	0	40	10	10
2017	PM	25	16	25	24	7	0	2	32	42	55
2017	PM-03	39	10	21	18	7	0	4	27	51	28
2014	PM	24	27	29	15	4	0	1	19	51	74
2014	PM-03	46	23	27	0	0	0	4	0	72	26
2014	PM-04	8	38	23	23	8	0	0	31	46	13
2014	PM-05	18	27	27	27	0	0	0	27	45	11
2014	PM-06	20	10	30	30	10	0	0	40	30	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	8	16	24	33	16	1	1	51	25	75
2020	PM-03	3	3	22	47	19	3	3	70	7	32
2020	PM-04	18	18	29	24	12	0	0	35	35	17
2020	PM-05	17	33	33	8	8	0	0	17	50	12
2019	PM	5	17	30	30	17	0	0	47	22	76
2019	PM-03	0	7	36	39	18	0	0	57	7	28
2019	PM-04	11	32	21	16	21	0	0	37	42	19
2019	PM-05	9	45	45	0	0	0	0	0	55	11
2018	PM	9	23	40	19	8	0	2	27	33	53
2018	PM-03	14	5	52	19	5	0	5	25	20	21
2017	PM	8	11	32	20	18	2	9	43	21	54
2017	PM-03	4	11	18	21	24	4	18	58	19	28
2014	PM	7	16	46	24	7	0	1	30	23	75
2014	PM-03	4	8	46	35	4	0	4	40	12	26
2014	PM-04	23	15	46	8	8	0	0	15	38	13
2014	PM-05	9	27	55	9	0	0	0	9	36	11
2014	PM-06	0	40	20	40	0	0	0	40	40	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	26	21	25	10	1	0	36	43	77
2020	PM-03	9	19	28	28	13	3	0	42	29	32
2020	PM-04	12	29	12	35	12	0	0	47	41	17
2020	PM-05	50	42	0	8	0	0	0	8	92	12
2019	PM	25	21	20	21	11	3	0	32	47	76
2019	PM-03	14	25	32	25	4	0	0	29	39	28
2019	PM-04	26	26	16	16	11	5	0	28	56	19
2019	PM-05	64	18	9	0	9	0	0	9	82	11
2018	PM	28	31	26	9	4	2	0	13	60	54
2018	PM-03	29	29	29	5	10	0	0	14	57	21
2018	PM-04	0	50	30	20	0	0	0	20	50	10
2017	PM	35	22	16	16	6	1	3	23	60	55
2017	PM-03	29	21	18	18	11	0	3	30	52	28
2014	PM	25	34	22	10	5	0	3	16	61	75
2014	PM-03	19	31	27	12	8	0	4	20	52	26
2014	PM-04	38	31	15	15	0	0	0	15	69	13
2014	PM-05	27	55	18	0	0	0	0	0	82	11
2014	PM-06	30	20	40	10	0	0	0	10	50	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	28	29	20	9	11	3	1	21	59	76
2020	PM-03	26	29	16	6	13	6	3	21	61	31
2020	PM-04	18	35	29	12	6	0	0	18	53	17
2020	PM-05	33	33	25	8	0	0	0	8	67	12
2019	PM	42	20	25	7	5	1	0	12	63	76
2019	PM-03	21	29	32	11	4	4	0	15	52	28
2019	PM-04	63	11	11	5	11	0	0	16	74	19
2019	PM-05	64	18	18	0	0	0	0	0	82	11
2018	PM	37	31	19	11	2	0	0	13	69	54
2018	PM-03	43	24	10	19	5	0	0	24	67	21
2018	PM-04	10	40	40	10	0	0	0	10	50	10
2017	PM	48	18	14	9	2	3	6	12	72	55
2017	PM-03	36	15	21	14	0	7	7	16	59	28
2014	PM	18	34	27	9	9	0	3	19	54	75
2014	PM-03	27	35	15	4	12	0	8	17	67	26
2014	PM-04	8	31	46	15	0	0	0	15	38	13
2014	PM-05	0	55	36	9	0	0	0	9	55	11
2014	PM-06	30	30	20	20	0	0	0	20	60	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	11	24	32	17	12	4	1	31	36	76
2020	PM-03	9	22	31	16	13	6	3	31	34	32
2020	PM-04	6	18	41	24	6	6	0	31	25	17
2020	PM-05	17	25	33	8	17	0	0	25	42	12
2019	PM	20	22	32	18	8	0	0	26	42	76
2019	PM-03	21	32	25	11	11	0	0	21	54	28
2019	PM-04	16	16	42	21	5	0	0	26	32	19
2019	PM-05	36	18	45	0	0	0	0	0	55	11
2018	PM	15	28	37	17	4	0	0	20	43	54
2018	PM-03	24	43	19	5	10	0	0	14	67	21
2018	PM-04	10	30	40	20	0	0	0	20	40	10
2017	PM	22	16	32	20	6	2	2	27	39	55
2017	PM-03	18	17	35	11	11	4	4	24	38	28
2014	PM	20	31	25	13	7	1	3	20	53	75
2014	PM-03	27	31	15	15	4	0	8	21	63	26
2014	PM-04	31	23	23	15	8	0	0	23	54	13
2014	PM-05	9	55	27	9	0	0	0	9	64	11
2014	PM-06	10	10	50	30	0	0	0	30	20	10

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	29	34	19	8	1	28	38	77
2020	PM-03	6	25	38	19	9	3	29	32	32
2020	PM-04	0	35	24	29	12	0	41	35	17
2020	PM-05	25	17	42	8	8	0	17	42	12
2019	PM	16	21	30	25	8	0	33	37	76
2019	PM-03	14	25	32	18	11	0	29	39	28
2019	PM-04	16	26	21	32	5	0	37	42	19
2019	PM-05	36	18	27	18	0	0	18	55	11

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	22	29	19	10	13	5	1	54	25	77
2020	PM-03	22	9	22	16	19	9	3	36	39	32
2020	PM-04	24	35	18	12	6	6	0	63	19	17
2020	PM-05	25	25	25	8	17	0	0	50	25	12
2019	PM	18	21	22	12	18	5	3	43	33	76
2019	PM-03	14	21	21	18	18	4	4	38	38	28
2019	PM-04	11	26	21	5	21	11	5	44	31	19
2019	PM-05	36	18	18	9	18	0	0	55	27	11
2018	PM	7	39	33	11	4	2	4	49	16	54
2018	PM-03	10	29	38	19	5	0	0	38	24	21
2018	PM-04	20	60	10	0	0	10	0	89	0	10
2017	PM	13	27	20	17	18	3	2	42	37	55
2017	PM-03	18	25	29	15	11	3	0	44	27	28
2014	PM	14	39	22	10	9	3	3	57	20	75
2014	PM-03	8	38	23	15	15	0	0	46	31	26
2014	PM-04	31	38	8	8	8	0	8	75	17	13
2014	PM-05	18	45	27	0	0	9	0	70	0	11
2014	PM-06	20	40	20	10	10	0	0	60	20	10

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	39	9	9	9	1	72	18	77
2020	PM-03	38	31	9	6	13	3	71	19	32
2020	PM-04	29	35	12	12	12	0	65	24	17
2020	PM-05	25	42	8	25	0	0	67	25	12
2019	PM	26	34	9	14	16	0	61	30	76
2019	PM-03	32	29	11	11	18	0	61	29	28
2019	PM-04	21	53	5	11	11	0	74	21	19
2019	PM-05	27	36	0	18	18	0	64	36	11
2018	PM	28	36	13	11	11	0	64	23	53
2018	PM-03	19	33	19	19	10	0	52	29	21
2017	PM	25	27	11	22	15	0	52	37	55
2017	PM-03	39	24	11	18	7	0	63	26	28
2014	PM	33	35	11	12	9	0	68	21	74
2014	PM-03	31	31	4	19	15	0	62	35	26
2014	PM-04	33	42	8	8	8	0	75	17	12
2014	PM-05	27	55	18	0	0	0	82	0	11
2014	PM-06	40	10	20	20	10	0	50	30	10

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	40	5	10	3	1	82	13	77
2020	PM-03	38	34	6	16	3	3	74	19	32
2020	PM-04	47	41	6	6	0	0	88	6	17
2020	PM-05	42	50	8	0	0	0	92	0	12
2019	PM	32	46	9	9	4	0	78	13	76
2019	PM-03	36	36	11	11	7	0	71	18	28
2019	PM-04	37	53	0	11	0	0	89	11	19
2019	PM-05	27	45	9	18	0	0	73	18	11
2018	PM	28	54	9	6	4	0	81	9	54
2018	PM-03	24	48	19	5	5	0	71	10	21
2018	PM-04	40	40	0	20	0	0	80	20	10
2017	PM	22	50	6	15	8	0	72	22	54
2017	PM-03	21	60	8	11	0	0	81	11	27
2014	PM	27	43	16	10	3	0	71	13	75
2014	PM-03	31	38	15	12	4	0	69	15	26
2014	PM-04	15	46	15	15	8	0	62	23	13
2014	PM-05	27	55	9	9	0	0	82	9	11
2014	PM-06	40	50	0	10	0	0	90	10	10

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	47	16	5	1	1	77	7	75
2020	PM-03	31	47	6	9	3	3	81	13	32
2020	PM-04	18	71	12	0	0	0	88	0	17
2020	PM-05	17	58	25	0	0	0	75	0	12
2019	PM	28	42	14	11	5	0	70	16	76
2019	PM-03	25	43	18	11	4	0	68	14	28
2019	PM-04	42	42	11	5	0	0	84	5	19
2019	PM-05	36	36	9	9	9	0	73	18	11
2018	PM	17	57	15	9	2	0	74	11	54
2018	PM-03	10	52	29	10	0	0	62	10	21
2018	PM-04	20	60	0	20	0	0	80	20	10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	22	14	4	6	5	6	72	12	77
2020	PM-03	41	19	16	6	6	3	9	68	14	32
2020	PM-04	35	18	24	0	6	12	6	64	7	17
2020	PM-05	50	42	0	0	0	0	8	100	0	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	25	27	3	3	1	1	67	5	77
2020	PM-03	38	19	38	0	3	3	0	58	3	32
2020	PM-04	29	41	12	6	6	0	6	75	13	17
2020	PM-05	50	17	25	8	0	0	0	67	8	12
2019	PM	28	34	17	9	11	0	1	63	20	76
2019	PM-03	14	50	21	4	11	0	0	64	14	28
2019	PM-04	42	26	11	5	11	0	5	72	17	19
2019	PM-05	45	18	9	27	0	0	0	64	27	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	33	13	9	5	0	1	72	15	76
2020	PM-03	45	16	19	10	10	0	0	61	19	31
2020	PM-04	29	47	6	6	6	0	6	81	13	17
2020	PM-05	42	33	8	17	0	0	0	75	17	12
2019	PM	28	30	12	14	14	0	1	59	29	76
2019	PM-03	21	18	25	14	21	0	0	39	36	28
2019	PM-04	37	32	0	16	11	0	5	72	28	19
2019	PM-05	36	18	9	27	9	0	0	55	36	11
2018	PM	28	33	24	6	9	0	0	61	15	54
2018	PM-03	24	29	29	5	14	0	0	52	19	21
2018	PM-04	40	50	0	10	0	0	0	90	10	10
2017	PM	30	24	16	15	15	0	0	54	30	55
2017	PM-03	27	18	25	11	18	0	0	46	29	28
2014	PM	35	39	8	7	8	3	0	77	15	75
2014	PM-03	42	31	8	4	15	0	0	73	19	26
2014	PM-04	31	46	8	8	0	8	0	83	8	13
2014	PM-05	27	55	0	9	0	9	0	90	10	11
2014	PM-06	20	50	20	10	0	0	0	70	10	10

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	28	14	4	7	1	3	74	11	76
2020	PM-03	47	22	9	9	9	0	3	71	19	32
2020	PM-04	38	25	19	0	6	6	6	71	7	16
2020	PM-05	50	42	8	0	0	0	0	92	0	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	24	11	12	8	1	1	69	20	76
2020	PM-03	50	16	9	13	9	3	0	68	23	32
2020	PM-04	35	41	6	0	12	0	6	81	13	17
2020	PM-05	45	27	0	18	9	0	0	73	27	11
2019	PM	27	36	11	16	9	0	1	64	26	75
2019	PM-03	25	36	14	18	7	0	0	61	25	28
2019	PM-04	32	37	11	11	5	0	5	72	17	19
2019	PM-05	18	27	9	36	9	0	0	45	45	11
2018	PM	24	37	17	13	9	0	0	61	22	54
2018	PM-03	19	33	24	14	10	0	0	52	24	21
2018	PM-04	40	40	10	10	0	0	0	80	10	10
2017	PM	27	24	20	16	11	0	2	52	28	55
2017	PM-03	23	18	26	21	11	0	0	42	32	28
2014	PM	38	33	12	9	8	0	0	71	17	75
2014	PM-03	50	12	8	15	15	0	0	62	31	26
2014	PM-04	31	62	8	0	0	0	0	92	0	13
2014	PM-05	45	36	0	18	0	0	0	82	18	11
2014	PM-06	30	20	40	10	0	0	0	50	10	10

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	53	47	77
2020	PM-03	59	41	32
2020	PM-04	35	65	17
2020	PM-05	67	33	12

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	55	20	13	4	4	4	81	4	76
2020	PM-03	50	25	13	3	3	6	83	3	32
2020	PM-04	69	6	13	0	13	0	86	0	16
2020	PM-05	50	25	8	17	0	0	75	17	12

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	50	24	13	7	7	74	13	76
2020	PM-03	56	9	22	3	9	66	13	32
2020	PM-04	50	31	6	0	13	81	13	16
2020	PM-05	42	33	0	25	0	75	25	12
2019	PM	28	30	18	11	13	58	24	76
2019	PM-03	18	29	25	14	14	46	29	28
2019	PM-04	37	37	5	11	11	74	21	19
2019	PM-05	45	0	18	18	18	45	36	11
2018	PM	28	39	17	11	6	67	17	54
2018	PM-03	24	33	19	19	5	57	24	21
2018	PM-04	40	50	10	0	0	90	0	10
2017	PM	33	31	11	13	13	63	26	55
2017	PM-03	32	25	21	7	15	57	22	28
2014	PM	41	32	12	7	9	72	16	75
2014	PM-03	38	19	12	8	23	58	31	26
2014	PM-04	54	31	15	0	0	85	0	13
2014	PM-05	45	55	0	0	0	100	0	11
2014	PM-06	40	40	10	10	0	80	10	10

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	31	14	14	5	1	66	20	77
2020	PM-03	38	19	19	22	3	0	56	25	32
2020	PM-04	29	35	18	12	6	0	65	18	17
2020	PM-05	25	42	8	8	8	8	73	18	12
2019	PM	24	33	17	16	9	1	57	25	76
2019	PM-03	21	21	36	18	4	0	43	21	28
2019	PM-04	21	42	11	5	16	5	67	22	19
2019	PM-05	45	27	0	18	9	0	73	27	11
2018	PM	23	35	27	8	6	2	59	14	52
2018	PM-03	10	48	33	0	10	0	57	10	21
2017	PM	23	28	11	18	11	9	56	33	55
2017	PM-03	26	33	11	15	7	7	64	24	28
2014	PM	13	47	22	7	5	6	64	12	75
2014	PM-03	12	54	19	4	12	0	65	15	26
2014	PM-04	15	46	23	8	0	8	67	8	13
2014	PM-05	9	36	55	0	0	0	45	0	11
2014	PM-06	30	40	10	20	0	0	70	20	10

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	31	14	16	6	1	63	22	77
2020	PM-03	31	22	16	25	6	0	53	31	32
2020	PM-04	29	35	18	18	0	0	65	18	17
2020	PM-05	25	42	8	0	17	8	73	18	12
2019	PM	18	30	20	17	14	0	49	32	76
2019	PM-03	18	21	21	25	14	0	39	39	28
2019	PM-04	21	37	16	11	16	0	58	26	19
2019	PM-05	27	27	18	9	18	0	55	27	11
2018	PM	25	33	17	17	8	0	58	25	52
2018	PM-03	19	24	24	19	14	0	43	33	21
2017	PM	21	26	16	24	13	0	47	37	55
2017	PM-03	31	25	11	22	11	0	56	33	28
2014	PM	9	42	22	19	7	1	52	26	75
2014	PM-03	8	38	23	19	12	0	46	31	26
2014	PM-04	8	46	15	15	8	8	58	25	13
2014	PM-05	9	36	45	9	0	0	45	9	11
2014	PM-06	10	60	20	10	0	0	70	10	10

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	26	29	13	9	1	48	23	76
2020	PM-03	22	22	22	22	13	0	44	34	32
2020	PM-04	25	25	44	6	0	0	50	6	16
2020	PM-05	17	17	42	0	17	8	36	18	12
2019	PM	17	24	13	29	16	1	41	45	76
2019	PM-03	18	18	14	29	21	0	36	50	28
2019	PM-04	21	26	11	21	16	5	50	39	19
2019	PM-05	18	9	18	45	9	0	27	55	11
2018	PM	14	31	18	25	10	2	46	36	51
2018	PM-03	10	15	20	35	20	0	25	55	20
2017	PM	3	31	14	27	19	6	37	49	55
2017	PM-03	3	36	7	32	18	4	40	53	28
2014	PM	4	42	27	17	8	1	47	26	75
2014	PM-03	0	42	23	19	15	0	42	35	26
2014	PM-04	15	23	38	8	8	8	42	17	13
2014	PM-05	9	27	64	0	0	0	36	0	11
2014	PM-06	0	70	10	20	0	0	70	20	10

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	22	17	25	10	1	47	36	77
2020	PM-03	25	22	19	19	16	0	47	34	32
2020	PM-04	24	29	6	35	6	0	53	41	17
2020	PM-05	33	0	25	33	8	0	33	42	12
2019	PM	16	22	17	26	18	0	38	45	76
2019	PM-03	14	21	18	32	14	0	36	46	28
2019	PM-04	21	26	11	21	21	0	47	42	19
2019	PM-05	18	0	36	36	9	0	18	45	11
2018	PM	10	25	19	17	27	2	35	45	52
2018	PM-03	14	19	10	33	24	0	33	57	21
2017	PM	12	25	7	30	26	0	37	56	55
2017	PM-03	17	28	7	29	18	0	45	48	28
2014	PM	5	30	29	18	14	3	37	34	75
2014	PM-03	4	23	31	19	23	0	27	42	26
2014	PM-04	8	38	31	0	15	8	50	17	13
2014	PM-05	9	45	0	27	18	0	55	45	11
2014	PM-06	10	40	20	30	0	0	50	30	10

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	58	18	6	6	4	6	82	11	77
2020	PM-03	56	22	3	9	3	6	83	13	32
2020	PM-04	65	12	6	6	6	6	81	13	17
2020	PM-05	50	8	25	8	0	8	64	9	12
2019	PM	50	24	16	4	0	7	79	4	76
2019	PM-03	68	14	7	4	0	7	88	4	28
2019	PM-04	47	21	11	5	0	16	81	6	19
2019	PM-05	36	27	36	0	0	0	64	0	11

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	36	17	9	5	1	0	68	14	77
2020	PM-03	38	22	19	13	9	0	0	59	22	32
2020	PM-04	24	47	24	6	0	0	0	71	6	17
2020	PM-05	25	25	17	17	8	8	0	55	27	12
2019	PM	20	38	16	20	7	0	0	58	26	76
2019	PM-03	11	43	18	25	4	0	0	54	29	28
2019	PM-04	16	53	11	11	11	0	0	68	21	19
2019	PM-05	27	36	9	18	9	0	0	64	27	11
2018	PM	13	50	17	13	7	0	0	63	20	54
2018	PM-03	19	38	19	14	10	0	0	57	24	21
2018	PM-04	20	50	20	0	10	0	0	70	10	10
2017	PM	21	39	12	22	6	0	0	60	28	55
2017	PM-03	31	40	11	11	7	0	0	71	18	28
2014	PM	17	39	28	11	3	0	3	58	14	74
2014	PM-03	19	31	27	15	8	0	0	50	23	26
2014	PM-04	23	31	38	8	0	0	0	54	8	13
2014	PM-05	18	45	27	9	0	0	0	64	9	11

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	29	25	21	7	47	28	75
2020	PM-03	27	17	20	23	13	43	37	30
2020	PM-04	6	41	24	29	0	47	29	17
2020	PM-05	8	33	42	8	8	42	17	12
2019	PM	11	29	14	25	21	39	46	76
2019	PM-03	11	32	14	14	29	43	43	28
2019	PM-04	11	37	11	21	21	47	42	19
2019	PM-05	9	18	9	45	18	27	64	11

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	39	13	10	9	4	1	66	21	77
2020	PM-03	31	31	13	13	13	0	0	63	25	32
2020	PM-04	12	53	12	12	6	6	0	69	19	17
2020	PM-05	33	25	8	17	0	8	8	70	20	12
2019	PM	24	34	20	13	8	0	1	59	21	76
2019	PM-03	29	25	18	14	11	0	4	56	26	28
2019	PM-04	26	42	21	11	0	0	0	68	11	19
2019	PM-05	27	45	9	9	9	0	0	73	18	11
2018	PM	22	31	31	9	6	0	0	54	15	54
2018	PM-03	24	29	38	10	0	0	0	52	10	21
2018	PM-04	30	40	10	10	10	0	0	70	20	10
2017	PM	30	44	11	7	6	2	0	76	13	55
2017	PM-03	42	43	0	11	4	0	0	85	15	28
2014	PM	27	41	10	15	4	3	0	70	19	75
2014	PM-03	38	38	15	8	0	0	0	77	8	26
2014	PM-04	23	38	8	15	8	8	0	67	25	13
2014	PM-05	27	55	0	9	9	0	0	82	18	11
2014	PM-06	20	30	20	10	10	10	0	56	22	10

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	34	22	9	4	65	14	74
2020	PM-03	35	19	32	6	6	55	13	31
2020	PM-04	20	53	13	13	0	73	13	15
2020	PM-05	17	42	25	8	8	58	17	12
2019	PM	17	37	30	11	5	54	16	76
2019	PM-03	18	32	32	14	4	50	18	28
2019	PM-04	21	37	32	5	5	58	11	19
2019	PM-05	18	55	0	18	9	73	27	11
2018	PM	19	35	28	13	6	54	19	54
2018	PM-03	19	33	29	14	5	52	19	21
2018	PM-04	20	40	20	10	10	60	20	10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	16	27	20	11	15	8	4	48	29	75
2020	PM-03	19	19	22	13	16	9	3	43	32	32
2020	PM-04	13	31	31	13	13	0	0	44	25	16
2020	PM-05	0	25	8	17	17	17	17	38	50	12
2019	PM	11	18	20	22	22	5	1	31	48	76
2019	PM-03	7	21	14	25	25	4	4	31	54	28
2019	PM-04	16	21	11	26	21	5	0	39	50	19
2019	PM-05	9	27	18	18	18	9	0	40	40	11
2018	PM	13	24	33	11	11	7	0	40	24	54
2018	PM-03	10	24	43	14	10	0	0	33	24	21
2018	PM-04	10	50	0	10	10	20	0	75	25	10
2017	PM	20	32	13	20	9	4	2	55	31	55
2017	PM-03	24	32	22	11	7	4	0	58	19	28
2014	PM	8	17	25	17	14	19	0	31	39	75
2014	PM-03	8	12	27	38	8	8	0	21	50	26
2014	PM-04	8	23	23	0	8	38	0	50	13	13
2014	PM-05	9	27	36	9	9	9	0	40	20	11
2014	PM-06	10	30	30	0	20	10	0	44	22	10

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	25	22	10	13	3	1	53	24	77
2020	PM-03	38	13	25	6	16	0	3	52	23	32
2020	PM-04	18	41	24	18	0	0	0	59	18	17
2020	PM-05	8	17	17	17	25	17	0	30	50	12
2019	PM	14	24	26	16	18	0	1	39	35	76
2019	PM-03	11	25	29	21	14	0	0	36	36	28
2019	PM-04	26	26	26	11	5	0	5	56	17	19
2019	PM-05	0	27	27	18	27	0	0	27	45	11
2018	PM	11	37	20	17	15	0	0	48	31	54
2018	PM-03	10	24	19	29	19	0	0	33	48	21
2018	PM-04	20	60	10	0	10	0	0	80	10	10
2017	PM	3	37	9	24	22	5	0	42	48	55
2017	PM-03	3	36	7	25	22	7	0	42	50	28
2014	PM	13	41	14	20	10	1	0	55	30	75
2014	PM-03	4	35	19	19	23	0	0	38	42	26
2014	PM-04	23	31	15	31	0	0	0	54	31	13
2014	PM-05	9	45	9	27	0	9	0	60	30	11
2014	PM-06	30	50	10	10	0	0	0	80	10	10

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	23	25	10	17	1	5	44	29	77
2020	PM-03	19	13	28	9	22	0	9	34	34	32
2020	PM-04	18	29	24	12	12	0	6	50	25	17
2020	PM-05	17	17	25	17	17	8	0	36	36	12
2019	PM	17	22	12	25	21	1	1	41	47	76
2019	PM-03	7	21	14	32	25	0	0	29	57	28
2019	PM-04	32	26	16	16	5	0	5	61	22	19
2019	PM-05	27	18	0	36	18	0	0	45	55	11
2018	PM	19	28	15	22	15	2	0	47	38	54
2018	PM-03	14	19	10	38	14	5	0	35	55	21
2018	PM-04	20	30	20	10	20	0	0	50	30	10
2017	PM	15	18	16	20	27	1	2	34	49	55
2017	PM-03	7	10	21	26	29	3	4	19	59	28
2014	PM	9	38	21	10	17	4	0	49	29	75
2014	PM-03	12	15	27	12	35	0	0	27	46	26
2014	PM-04	8	54	15	8	15	0	0	62	23	13
2014	PM-05	9	36	27	18	0	9	0	50	20	11
2014	PM-06	0	40	20	20	10	10	0	44	33	10

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	49	23	12	6	3	6	78	10	77
2020	PM-03	47	31	13	3	0	6	83	3	32
2020	PM-04	47	18	12	12	0	12	73	13	17
2020	PM-05	50	17	0	8	17	8	73	27	12
2019	PM	38	32	11	7	8	5	74	15	76
2019	PM-03	32	39	11	4	7	7	77	12	28
2019	PM-04	42	21	11	5	16	5	67	22	19
2019	PM-05	27	55	0	18	0	0	82	18	11

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	23	16	9	4	0	5	70	14	77
2020	PM-03	41	31	19	3	3	0	3	74	6	32
2020	PM-04	29	24	18	12	6	0	12	60	20	17
2020	PM-05	50	8	17	17	0	0	8	64	18	12
2019	PM	28	24	22	11	9	1	5	55	21	76
2019	PM-03	25	21	25	14	7	0	7	50	23	28
2019	PM-04	47	21	5	0	16	5	5	76	18	19
2019	PM-05	18	27	36	9	9	0	0	45	18	11

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	66	12	6	1	5	3	6	86	7	77
2020	PM-03	69	6	13	3	3	3	3	80	7	32
2020	PM-04	47	24	6	0	6	6	12	86	7	17
2020	PM-05	75	8	0	0	0	0	17	100	0	12
2019	PM	63	16	7	3	3	1	8	87	6	76
2019	PM-03	61	14	4	7	4	0	11	84	12	28
2019	PM-04	58	21	5	0	0	5	11	94	0	19
2019	PM-05	91	9	0	0	0	0	0	100	0	11

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	57	19	5	1	4	1	12	88	6	77
2020	PM-03	47	25	13	3	3	3	6	79	7	32
2020	PM-04	65	12	0	0	6	0	18	93	7	17
2020	PM-05	58	8	0	0	0	0	33	100	0	12
2019	PM	66	17	1	4	4	0	8	90	9	76
2019	PM-03	54	32	4	7	0	0	4	89	7	28
2019	PM-04	68	5	0	5	11	0	11	82	18	19
2019	PM-05	91	0	0	0	0	0	9	100	0	11

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	21	36	27	8	3	5	60	11	77
2020	PM-03	16	44	22	6	6	6	63	13	32
2020	PM-04	18	35	41	0	0	6	56	0	17
2020	PM-05	25	17	33	17	0	8	45	18	12
2019	PM	13	33	26	12	14	1	47	27	76
2019	PM-03	11	25	29	14	21	0	36	36	28
2019	PM-04	16	47	21	11	5	0	63	16	19
2019	PM-05	18	36	27	18	0	0	55	18	11
2018	PM	9	35	35	11	6	4	46	17	54
2018	PM-03	5	24	43	19	5	5	30	25	21
2018	PM-04	20	50	10	0	10	10	78	11	10
2017	PM	10	39	26	16	6	3	51	23	55
2017	PM-03	13	32	33	11	7	3	47	19	28

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	35	22	10	4	3	63	15	77
2020	PM-03	34	28	25	6	6	0	63	13	32
2020	PM-04	12	47	29	6	0	6	63	6	17
2020	PM-05	17	25	25	25	0	8	45	27	12
2019	PM	25	36	17	12	11	0	61	22	76
2019	PM-03	21	29	21	11	18	0	50	29	28
2019	PM-04	37	37	11	11	5	0	74	16	19
2019	PM-05	27	45	9	18	0	0	73	18	11
2018	PM	28	41	15	9	4	4	71	13	54
2018	PM-03	29	33	29	5	5	0	62	10	21
2018	PM-04	20	70	0	10	0	0	90	10	10
2017	PM	33	31	19	13	4	0	64	17	54
2017	PM-03	36	30	23	8	4	0	66	11	27
2014	PM	25	41	20	3	7	5	69	10	75
2014	PM-03	31	42	12	0	12	4	76	12	26
2014	PM-04	15	46	31	0	8	0	62	8	13
2014	PM-05	27	36	27	9	0	0	64	9	11
2014	PM-06	30	20	30	0	10	10	56	11	10

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	29	39	17	7	5	3	70	12	75
2020	PM-03	39	39	16	0	6	0	77	6	31
2020	PM-04	18	41	29	12	0	0	59	12	17
2020	PM-05	18	18	18	18	9	18	44	33	11
2019	PM	27	37	23	3	9	1	65	12	75
2019	PM-03	26	30	26	7	7	4	58	15	27
2019	PM-04	26	42	16	0	16	0	68	16	19
2019	PM-05	45	36	18	0	0	0	82	0	11
2018	PM	28	33	22	9	0	7	66	10	54
2018	PM-03	29	19	33	19	0	0	48	19	21
2018	PM-04	10	70	0	10	0	10	89	11	10
2017	PM	29	42	18	7	0	3	74	7	55
2017	PM-03	25	43	21	4	0	7	73	4	28
2014	PM	27	36	17	7	4	9	70	12	75
2014	PM-03	35	27	19	12	4	4	64	16	26
2014	PM-04	15	46	23	0	8	8	67	8	13
2014	PM-05	36	45	9	0	0	9	90	0	11
2014	PM-06	40	20	10	10	10	10	67	22	10

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	29	21	7	7	1	65	13	76
2020	PM-03	47	19	25	6	3	0	66	9	32
2020	PM-04	19	50	19	0	13	0	69	13	16
2020	PM-05	8	33	33	8	8	8	45	18	12

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	35	12	4	9	5	1	74	14	77
2020	PM-03	38	25	13	6	9	9	0	69	17	32
2020	PM-04	29	47	12	0	6	0	6	81	6	17
2020	PM-05	17	42	17	8	8	8	0	64	18	12

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	46	33	12	7	3	79	9	76
2020	PM-03	47	34	13	3	3	81	6	32
2020	PM-04	53	24	12	6	6	76	12	17
2020	PM-05	36	36	18	9	0	73	9	11
2019	PM	36	38	11	13	3	74	16	76
2019	PM-03	39	29	11	21	0	68	21	28
2019	PM-04	37	47	0	16	0	84	16	19
2019	PM-05	36	45	9	9	0	82	9	11
2018	PM	30	48	19	2	2	78	4	54
2018	PM-03	29	48	24	0	0	76	0	21
2018	PM-04	20	70	0	10	0	90	10	10
2017	PM	38	45	9	6	2	83	8	54
2017	PM-03	39	49	4	8	0	89	8	27
2014	PM	38	46	10	1	5	84	7	75
2014	PM-03	50	35	4	0	12	85	12	26
2014	PM-04	23	54	15	0	8	77	8	13
2014	PM-05	45	45	9	0	0	91	0	11
2014	PM-06	40	60	0	0	0	100	0	10

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	28	26	9	4	61	13	76
2020	PM-03	38	25	25	3	9	63	13	32
2020	PM-04	25	31	31	13	0	56	13	16
2020	PM-05	17	33	33	17	0	50	17	12
2019	PM	29	33	16	9	13	62	22	76
2019	PM-03	32	25	21	11	11	57	21	28
2019	PM-04	32	32	21	11	5	63	16	19
2019	PM-05	18	45	0	18	18	64	36	11
2018	PM	24	39	20	9	7	63	17	54
2018	PM-03	29	19	29	14	10	48	24	21
2018	PM-04	30	50	10	10	0	80	10	10
2017	PM	26	30	17	19	9	55	28	54
2017	PM-03	29	30	15	23	4	58	27	27
2014	PM	22	47	16	9	5	70	14	75
2014	PM-03	15	42	19	12	12	58	23	26
2014	PM-04	31	38	23	0	8	69	8	13
2014	PM-05	27	64	9	0	0	91	0	11
2014	PM-06	20	70	0	10	0	90	10	10

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	37	27	23	8	5	64	13	75
2020	PM-03	41	25	19	3	13	66	16	32
2020	PM-04	31	31	19	19	0	63	19	16
2020	PM-05	25	25	33	17	0	50	17	12
2019	PM	27	29	24	11	9	56	20	75
2019	PM-03	29	21	29	14	7	50	21	28
2019	PM-04	32	37	26	5	0	68	5	19
2019	PM-05	18	36	9	27	9	55	36	11
2018	PM	22	39	20	15	4	61	19	54
2018	PM-03	24	24	24	24	5	48	29	21
2018	PM-04	30	40	10	20	0	70	20	10
2017	PM	25	41	17	13	4	67	17	54
2017	PM-03	36	38	15	11	0	73	11	27
2014	PM	20	53	19	4	5	72	9	75
2014	PM-03	12	54	19	4	12	65	15	26
2014	PM-04	23	46	15	8	8	69	15	13
2014	PM-05	27	64	9	0	0	91	0	11
2014	PM-06	20	70	10	0	0	90	0	10

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	22	18	14	3	1	0	64	17	77
2020	PM-03	47	19	19	9	6	0	0	66	16	32
2020	PM-04	47	12	24	18	0	0	0	59	18	17
2020	PM-05	25	25	8	33	0	8	0	55	36	12
2019	PM	28	34	14	11	13	0	0	62	24	76
2019	PM-03	25	32	14	14	14	0	0	57	29	28
2019	PM-04	37	32	21	5	5	0	0	68	11	19
2019	PM-05	18	55	0	9	18	0	0	73	27	11
2018	PM	28	33	15	13	11	0	0	61	24	54
2018	PM-03	24	24	19	19	14	0	0	48	33	21
2018	PM-04	40	30	10	10	10	0	0	70	20	10
2017	PM	27	26	19	13	13	2	0	55	26	54
2017	PM-03	36	19	23	8	11	4	0	57	20	27
2014	PM	25	34	15	14	10	0	1	60	25	75
2014	PM-03	12	46	12	12	19	0	0	58	31	26
2014	PM-04	38	15	15	15	8	0	8	58	25	13
2014	PM-05	18	45	27	9	0	0	0	64	9	11
2014	PM-06	20	30	10	30	10	0	0	50	40	10

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	PM	25	42	34	77
2020	PM-03	9	50	41	32
2020	PM-04	47	35	18	17
2020	PM-05	50	33	17	12
2019	PM	28	34	38	76
2019	PM-03	14	36	50	28
2019	PM-04	37	37	26	19
2019	PM-05	45	27	27	11
2018	PM	38	42	21	53
2018	PM-03	30	50	20	20
2018	PM-04	40	40	20	10
2017	PM	28	45	27	55
2017	PM-03	26	57	18	28
2014	PM	29	37	34	75
2014	PM-03	31	35	35	26
2014	PM-04	46	38	15	13
2014	PM-05	27	36	36	11
2014	PM-06	20	20	60	10

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	PM	16	37	37	0	5	5	19
2019	PM	24	19	38	5	5	10	21
2018	PM	20	35	30	5	5	5	20
2017	PM	20	20	40	7	0	13	15
2014	PM	18	27	27	9	9999	18	22

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	17	83	77
2020	PM-03	19	81	32
2019	PM	21	79	76
2019	PM-03	32	68	28
2018	PM	18	82	50

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	13
2019	PM	0	100	16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	13
2019	PM	0	100	16

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	0	100	16

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	13

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	13

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	62	38	13
2019	PM	47	53	15

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	62	38	13
2019	PM	60	40	15

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	54	46	13
2019	PM	60	40	15

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	54	46	13
2019	PM	47	53	15

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	33	67	15

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	60	40	15

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	46	54	13
2019	PM	40	60	15

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	0	100	13
2019	PM	0	100	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	60	40	15

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	33	67	15

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	62	38	13
2019	PM	53	47	15

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	40	60	15

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	38	62	13
2019	PM	33	67	15

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	40	60	15

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	8	25	6	9	19	6	46	21	77
2020	PM-03	31	9	19	6	16	16	3	50	27	32
2020	PM-04	24	6	35	6	6	18	6	38	15	17
2020	PM-05	8	8	33	0	0	33	17	33	0	12
2019	PM	11	16	34	8	8	16	8	34	21	76
2019	PM-03	21	14	32	11	11	11	0	40	24	28
2019	PM-04	5	26	32	16	0	11	11	40	20	19
2019	PM-05	9	18	27	0	18	27	0	38	25	11
2018	PM	8	23	33	4	6	17	10	42	13	52
2018	PM-03	15	20	30	5	5	15	10	47	13	20
2018	PM-04	10	10	30	10	10	20	10	29	29	10
2017	PM	11	18	29	15	4	20	4	38	24	55
2017	PM-03	18	4	40	11	4	21	4	28	19	28
2014	PM	5	22	21	12	8	28	4	41	29	75
2014	PM-03	4	23	23	12	15	15	8	35	35	26
2014	PM-04	15	23	15	0	8	38	0	63	13	13
2014	PM-05	0	18	45	9	0	18	9	25	13	11
2014	PM-06	10	20	0	20	10	40	0	50	50	10

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	18	17	8	9	6	1	63	18	77
2020	PM-03	50	16	9	16	9	0	0	66	25	32
2020	PM-04	24	35	18	0	12	6	6	67	13	17
2020	PM-05	25	0	33	0	8	33	0	38	13	12
2019	PM	28	31	21	8	7	5	0	62	15	75
2019	PM-03	29	18	29	18	7	0	0	46	25	28
2019	PM-04	28	44	17	6	0	6	0	76	6	18
2019	PM-05	27	45	18	0	9	0	0	73	9	11
2018	PM	19	44	21	8	6	2	0	65	14	52
2018	PM-03	30	25	30	15	0	0	0	55	15	20
2018	PM-04	20	60	10	0	10	0	0	80	10	10
2017	PM	27	29	20	15	2	7	0	60	18	55
2017	PM-03	28	15	37	11	0	9	0	47	12	28
2014	PM	13	30	25	13	7	11	1	49	22	75
2014	PM-03	15	12	38	15	12	4	4	29	29	26
2014	PM-04	23	38	15	0	8	15	0	73	9	13
2014	PM-05	18	36	36	9	0	0	0	55	9	11
2014	PM-06	10	50	0	20	10	10	0	67	33	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	12	88	77
2019	PM	8	92	76
2019	PM-05	0	100	11

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	13	25	6	4	18	8	53	14	77
2020	PM-03	31	13	25	6	3	16	6	56	12	32
2020	PM-04	29	12	29	6	6	18	0	50	14	17
2020	PM-05	8	0	25	8	0	42	17	20	20	12
2019	PM	16	13	33	3	7	20	9	41	13	76
2019	PM-03	14	21	43	4	4	11	4	42	8	28
2019	PM-04	26	0	26	0	5	26	16	45	9	19
2019	PM-05	18	9	18	9	18	27	0	38	38	11
2018	PM	7	22	33	2	2	26	7	44	6	54
2018	PM-03	14	14	43	0	0	24	5	40	0	21
2018	PM-04	10	30	20	10	0	20	10	57	14	10
2017	PM	16	18	24	3	4	29	5	53	11	55
2017	PM-03	21	15	32	0	4	25	3	50	5	28
2014	PM	7	19	29	3	7	30	7	40	15	75
2014	PM-03	8	15	31	0	12	23	12	35	18	26
2014	PM-04	8	31	15	0	8	31	8	63	13	13
2014	PM-05	9	9	45	0	0	36	0	29	0	11
2014	PM-06	10	0	20	10	10	40	10	20	40	10

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	18	22	1	8	9	0	66	10	77
2020	PM-03	53	13	22	3	6	3	0	68	10	32
2020	PM-04	29	35	18	0	12	6	0	69	13	17
2020	PM-05	17	0	33	0	8	42	0	29	14	12
2019	PM	28	27	29	5	4	7	0	59	10	75
2019	PM-03	21	21	46	0	4	7	0	46	4	28
2019	PM-04	37	26	21	11	0	5	0	67	11	19
2019	PM-05	36	27	18	18	0	0	0	64	18	11
2018	PM	20	39	31	4	2	4	0	62	6	54
2018	PM-03	24	29	43	5	0	0	0	52	5	21
2018	PM-04	30	50	20	0	0	0	0	80	0	10
2017	PM	30	37	13	4	4	13	0	77	9	55
2017	PM-03	34	26	22	0	4	14	0	70	4	28
2014	PM	13	36	22	4	5	17	3	61	11	75
2014	PM-03	15	27	19	4	12	15	8	55	20	26
2014	PM-04	23	31	23	0	8	15	0	64	9	13
2014	PM-05	9	45	36	0	0	9	0	60	0	11
2014	PM-06	20	30	10	20	0	20	0	63	25	10

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	30	27	6	19	1	3	45	27	77
2020	PM-03	22	25	25	6	19	3	0	48	26	32
2020	PM-04	0	29	35	6	24	0	6	31	31	17
2020	PM-05	17	33	25	0	17	0	8	55	18	12

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	26	9	10	10	3	69	21	77
2020	PM-03	47	25	6	13	6	3	74	19	32
2020	PM-04	24	35	24	0	12	6	63	13	17
2020	PM-05	33	17	8	17	25	0	50	42	12
2019	PM	26	25	24	12	13	0	51	25	76
2019	PM-03	25	36	21	4	14	0	61	18	28
2019	PM-04	26	26	11	21	16	0	53	37	19
2019	PM-05	27	9	45	18	0	0	36	18	11
2018	PM	23	19	23	23	13	0	42	36	53
2018	PM-03	25	15	20	30	10	0	40	40	20
2018	PM-04	30	30	30	0	10	0	60	10	10
2017	PM	35	28	15	9	13	0	63	22	55
2017	PM-03	38	29	15	7	11	0	68	18	28

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	25	26	14	21	0	1	38	36	77
2020	PM-03	19	28	31	13	6	0	3	48	19	32
2020	PM-04	12	6	35	24	24	0	0	18	47	17
2020	PM-05	8	25	0	0	67	0	0	33	67	12
2019	PM	17	29	17	18	18	0	0	46	37	76
2019	PM-03	14	50	21	7	7	0	0	64	14	28
2019	PM-04	21	16	11	32	21	0	0	37	53	19
2019	PM-05	0	18	18	18	45	0	0	18	64	11
2018	PM	11	11	31	24	22	0	0	22	46	54
2018	PM-03	5	10	57	19	10	0	0	14	29	21
2018	PM-04	20	10	10	40	20	0	0	30	60	10
2017	PM	9	19	32	17	22	2	0	28	40	55
2017	PM-03	9	18	50	4	15	4	0	29	19	28

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	23	29	23	12	9	1	3	54	22	77
2020	PM-03	34	41	13	0	3	3	6	83	3	32
2020	PM-04	12	18	41	18	12	0	0	29	29	17
2020	PM-05	8	17	17	33	25	0	0	25	58	12
2019	PM	29	33	20	8	9	0	1	63	17	76
2019	PM-03	32	54	11	0	0	0	4	89	0	28
2019	PM-04	32	21	16	11	21	0	0	53	32	19
2019	PM-05	0	18	27	36	18	0	0	18	55	11
2018	PM	17	27	17	23	15	0	0	44	38	52
2018	PM-03	16	37	26	16	5	0	0	53	21	19
2018	PM-04	20	10	20	40	10	0	0	30	50	10
2017	PM	35	27	21	5	8	0	4	65	14	54
2017	PM-03	44	37	11	0	4	0	4	84	4	27

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	12	17	19	23	26	1	1	29	51	77
2020	PM-03	13	25	25	19	16	3	0	39	35	32
2020	PM-04	6	6	18	47	18	0	6	13	69	17
2020	PM-05	8	0	17	8	67	0	0	8	75	12
2019	PM	13	20	17	19	31	0	0	33	49	75
2019	PM-03	15	19	26	15	26	0	0	33	41	27
2019	PM-04	16	16	11	21	37	0	0	32	58	19
2019	PM-05	0	9	18	18	55	0	0	9	73	11
2018	PM	9	19	15	13	44	0	0	28	57	54
2018	PM-03	5	24	14	14	43	0	0	29	57	21
2018	PM-04	20	10	20	10	40	0	0	30	50	10
2017	PM	11	7	20	18	41	2	0	19	60	55
2017	PM-03	12	11	22	21	29	4	0	24	53	28

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	25	8	5	9	5	77	15	77
2020	PM-03	41	41	9	0	0	9	90	0	32
2020	PM-04	47	24	6	12	12	0	71	24	17
2020	PM-05	42	0	0	17	33	8	45	55	12
2019	PM	59	22	9	4	4	1	83	8	76
2019	PM-03	54	29	14	0	4	0	82	4	28
2019	PM-04	63	21	11	0	0	5	89	0	19
2019	PM-05	36	27	9	18	9	0	64	27	11
2018	PM	43	26	11	11	4	6	73	16	54
2018	PM-03	33	38	10	14	0	5	75	15	21
2018	PM-04	50	20	0	20	0	10	78	22	10
2017	PM	38	34	9	7	7	4	75	15	55
2017	PM-03	39	39	15	0	4	4	81	4	28

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	25	22	13	16	49	29	77
2020	PM-03	25	38	19	13	6	63	19	32
2020	PM-04	24	18	29	12	18	41	29	17
2020	PM-05	25	8	17	8	42	33	50	12
2019	PM	29	31	19	11	11	60	21	75
2019	PM-03	30	41	19	7	4	70	11	27
2019	PM-04	21	37	21	16	5	58	21	19
2019	PM-05	27	18	18	18	18	45	36	11
2018	PM	32	23	23	11	11	55	23	53
2018	PM-03	25	30	20	15	10	55	25	20
2018	PM-04	50	10	30	0	10	60	10	10
2017	PM	29	35	22	7	7	64	15	55
2017	PM-03	13	51	21	7	7	64	15	28

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	36	13	11	9	7	65	21	76
2020	PM-03	19	50	13	3	9	6	73	13	32
2020	PM-04	24	29	24	12	6	6	56	19	17
2020	PM-05	36	9	9	18	18	9	50	40	11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	34	38	16	10	1	1	72	12	77
2020	PM-03	34	31	19	16	0	0	66	16	32
2020	PM-04	29	35	24	0	6	6	69	6	17
2020	PM-05	33	42	17	8	0	0	75	8	12
2019	PM	23	30	24	16	7	0	53	23	74
2019	PM-03	25	32	14	18	11	0	57	29	28
2019	PM-04	18	47	29	0	6	0	65	6	17
2019	PM-05	9	9	36	45	0	0	18	45	11
2018	PM	15	35	33	13	4	0	50	17	54
2018	PM-03	10	38	33	19	0	0	48	19	21
2018	PM-04	30	40	20	10	0	0	70	10	10
2017	PM	27	35	17	11	9	2	63	20	55
2017	PM-03	34	36	18	4	7	0	71	11	28

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	29	18	18	8	0	56	26	77
2020	PM-03	34	31	13	16	6	0	66	22	32
2020	PM-04	24	24	24	24	6	0	47	29	17
2020	PM-05	8	8	42	17	25	0	17	42	12
2019	PM	22	32	11	20	16	0	54	36	76
2019	PM-03	25	32	7	25	11	0	57	36	28
2019	PM-04	21	42	11	11	16	0	63	26	19
2019	PM-05	0	9	18	27	45	0	9	73	11
2018	PM	21	29	21	13	15	0	50	29	52
2018	PM-03	21	26	26	16	11	0	47	26	19
2018	PM-04	30	30	10	20	10	0	60	30	10
2017	PM	27	25	14	13	16	4	54	31	55
2017	PM-03	32	31	15	11	11	0	63	22	28

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	33	32	13	14	8	64	22	76
2020	PM-03	34	22	22	13	9	56	22	32
2020	PM-04	31	44	13	13	0	75	13	16
2020	PM-05	25	25	8	25	17	50	42	12
2019	PM	31	27	16	15	12	57	27	75
2019	PM-03	21	29	18	18	14	50	32	28
2019	PM-04	32	37	11	16	5	68	21	19
2019	PM-05	18	18	9	27	27	36	55	11
2018	PM	24	33	19	9	15	57	24	54
2018	PM-03	29	24	19	5	24	52	29	21
2018	PM-04	30	40	10	10	10	70	20	10
2017	PM	32	32	7	16	13	64	29	55
2017	PM-03	38	37	7	7	11	75	18	28

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	21	14	13	12	1	60	25	76
2020	PM-03	41	9	19	13	16	3	52	29	32
2020	PM-04	38	44	6	13	0	0	81	13	16
2020	PM-05	25	17	25	8	25	0	42	33	12
2019	PM	34	18	16	9	22	0	53	32	76
2019	PM-03	32	21	14	7	25	0	54	32	28
2019	PM-04	26	21	32	11	11	0	47	21	19
2019	PM-05	36	9	9	27	18	0	45	45	11

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	38	21	8	8	1	63	16	77
2020	PM-03	22	28	22	16	9	3	52	26	32
2020	PM-04	24	53	24	0	0	0	76	0	17
2020	PM-05	25	33	17	8	17	0	58	25	12

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	27	35	18	13	5	1	0	63	18	77
2020	PM-03	28	34	19	9	6	3	0	65	16	32
2020	PM-04	18	35	29	12	6	0	0	53	18	17
2020	PM-05	25	42	0	25	8	0	0	67	33	12
2019	PM	23	37	21	16	3	0	0	60	19	75
2019	PM-03	26	37	22	11	4	0	0	63	15	27
2019	PM-04	21	37	32	11	0	0	0	58	11	19
2019	PM-05	0	55	0	45	0	0	0	55	45	11
2018	PM	26	28	22	20	4	0	0	54	24	54
2018	PM-03	19	38	29	14	0	0	0	57	14	21
2018	PM-04	40	0	30	20	10	0	0	40	30	10
2017	PM	39	27	23	7	2	0	2	67	9	54
2017	PM-03	30	36	27	4	4	0	0	66	8	27

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	41	30	18	0	8	3	73	8	76
2020	PM-03	41	31	22	0	6	0	72	6	32
2020	PM-04	35	35	12	0	18	0	71	18	17
2020	PM-05	33	17	25	0	8	17	60	10	12
2019	PM	45	24	13	7	9	3	70	16	76
2019	PM-03	43	25	21	0	7	4	70	7	28
2019	PM-04	42	26	5	11	16	0	68	26	19
2019	PM-05	27	27	27	9	9	0	55	18	11
2018	PM	41	28	17	6	7	2	70	13	54
2018	PM-03	38	29	10	10	10	5	70	20	21
2018	PM-04	70	10	20	0	0	0	80	0	10
2017	PM	56	22	11	9	0	2	79	9	55
2017	PM-03	57	29	7	7	0	0	85	7	28

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	26	33	17	14	9	59	24	76
2020	PM-03	22	22	28	13	16	44	28	32
2020	PM-04	35	35	12	18	0	71	18	17
2020	PM-05	33	25	8	17	17	58	33	12

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	58	22	8	7	1	1	3	84	8	76
2020	PM-03	41	34	13	6	3	0	3	77	10	32
2020	PM-04	71	6	12	6	0	6	0	81	6	17
2020	PM-05	83	8	0	0	0	0	8	100	0	12
2019	PM	65	15	7	3	7	0	4	83	10	75
2019	PM-03	54	25	14	4	4	0	0	79	7	28
2019	PM-04	63	11	0	0	16	0	11	82	18	19
2019	PM-05	80	10	0	10	0	0	0	90	10	10
2018	PM	52	24	9	4	9	0	2	77	13	54
2018	PM-03	33	43	0	10	10	0	5	80	20	21
2018	PM-04	70	20	0	0	10	0	0	90	10	10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	73	7	8	4	7	0	1	81	11	75
2020	PM-03	74	6	3	3	13	0	0	81	16	31
2020	PM-04	71	6	12	12	0	0	0	76	12	17
2020	PM-05	75	8	8	0	0	0	8	91	0	12
2019	PM	66	13	9	5	4	3	0	81	9	76
2019	PM-03	61	14	14	0	7	4	0	78	7	28
2019	PM-04	68	16	11	5	0	0	0	84	5	19
2019	PM-05	64	9	0	18	0	9	0	80	20	11
2018	PM	78	15	4	2	2	0	0	93	4	54
2018	PM-03	81	14	0	5	0	0	0	95	5	21
2018	PM-04	80	20	0	0	0	0	0	100	0	10
2017	PM	82	7	4	5	2	0	0	89	7	55
2017	PM-03	85	4	4	7	0	0	0	89	7	28

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	71	17	7	3	3	0	0	88	5	75
2020	PM-03	74	16	0	6	3	0	0	90	10	31
2020	PM-04	71	12	12	0	6	0	0	82	6	17
2020	PM-05	67	8	25	0	0	0	0	75	0	12
2019	PM	58	32	4	4	1	1	0	91	5	76
2019	PM-03	54	36	4	4	0	4	0	93	4	28
2019	PM-04	58	26	11	0	5	0	0	84	5	19
2019	PM-05	36	45	0	18	0	0	0	82	18	11
2018	PM	50	29	12	6	2	0	2	80	8	52
2018	PM-03	45	35	15	5	0	0	0	80	5	20
2018	PM-04	60	30	0	0	10	0	0	90	10	10
2017	PM	49	33	11	4	2	0	2	83	6	55
2017	PM-03	46	35	7	7	0	0	4	85	8	28

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	65	12	11	1	9	1	78	11	75
2020	PM-03	66	9	9	3	13	0	75	16	32
2020	PM-04	69	0	13	0	13	6	73	13	16
2020	PM-05	67	17	17	0	0	0	83	0	12
2019	PM	51	21	13	1	13	0	72	14	76
2019	PM-03	46	14	18	0	21	0	61	21	28
2019	PM-04	47	37	5	5	5	0	84	11	19
2019	PM-05	55	9	27	0	9	0	64	9	11
2018	PM	50	21	13	8	6	2	73	14	52
2018	PM-03	35	30	20	15	0	0	65	15	20
2018	PM-04	60	30	10	0	0	0	90	0	10
2017	PM	54	18	17	4	7	0	72	11	55
2017	PM-03	57	18	18	0	7	0	74	7	28

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	65	9	4	1	1	0	19	92	3	75
2020	PM-03	81	6	0	0	0	0	13	100	0	31
2020	PM-04	53	6	6	0	0	0	35	91	0	17
2020	PM-05	50	17	17	8	8	0	0	67	17	12
2019	PM	64	8	0	4	1	1	21	93	7	75
2019	PM-03	68	7	0	0	0	4	21	100	0	28
2019	PM-04	58	11	0	0	5	0	26	93	7	19
2019	PM-05	50	10	0	30	0	0	10	67	33	10
2018	PM	47	24	2	6	0	0	22	90	8	51
2018	PM-03	58	11	5	0	0	0	26	93	0	19
2018	PM-04	60	20	0	0	0	0	20	100	0	10
2017	PM	49	19	7	0	3	0	21	86	4	55
2017	PM-03	62	11	7	0	0	0	20	91	0	28

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	32	11	3	0	1	1	86	3	76
2020	PM-03	47	38	9	3	0	0	3	87	3	32
2020	PM-04	59	24	12	0	0	6	0	88	0	17
2020	PM-05	50	42	0	8	0	0	0	92	8	12
2019	PM	53	30	5	4	7	0	1	84	11	76
2019	PM-03	39	39	11	4	4	0	4	81	7	28
2019	PM-04	42	42	5	5	5	0	0	84	11	19
2019	PM-05	73	18	0	0	9	0	0	91	9	11
2018	PM	54	19	17	10	0	0	0	73	10	52
2018	PM-03	45	20	30	5	0	0	0	65	5	20
2018	PM-04	60	30	0	10	0	0	0	90	10	10
2017	PM	58	27	9	4	0	0	2	87	4	55
2017	PM-03	61	24	11	0	0	0	4	89	0	28

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	80	9	8	0	1	1	92	0	76
2020	PM-03	72	13	9	0	3	3	90	0	32
2020	PM-04	76	12	12	0	0	0	88	0	17
2020	PM-05	100	0	0	0	0	0	100	0	12
2019	PM	75	18	3	3	0	1	95	3	76
2019	PM-03	64	29	4	4	0	0	93	4	28
2019	PM-04	84	16	0	0	0	0	100	0	19
2019	PM-05	100	0	0	0	0	0	100	0	11
2018	PM	77	15	0	6	0	2	94	6	52
2018	PM-03	70	25	0	5	0	0	95	5	20
2018	PM-04	80	10	0	10	0	0	90	10	10
2017	PM	80	15	2	2	0	2	96	2	55
2017	PM-03	78	15	4	0	0	4	96	0	28

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	53	25	9	9	3	1	79	12	76
2020	PM-03	41	38	9	9	0	3	81	10	32
2020	PM-04	59	12	12	6	12	0	71	18	17
2020	PM-05	50	17	8	25	0	0	67	25	12
2019	PM	53	22	20	3	3	0	75	5	76
2019	PM-03	36	39	21	4	0	0	75	4	28
2019	PM-04	58	11	26	5	0	0	68	5	19
2019	PM-05	45	18	27	0	9	0	64	9	11
2018	PM	52	29	10	4	6	0	81	10	52
2018	PM-03	35	35	15	10	5	0	70	15	20
2018	PM-04	50	20	20	0	10	0	70	10	10
2017	PM	57	21	9	9	2	2	79	11	55
2017	PM-03	43	32	11	11	0	4	77	11	28

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	17	41	22	9	8	1	1	59	18	76
2020	PM-03	9	38	25	13	13	3	0	48	26	32
2020	PM-04	18	41	24	18	0	0	0	59	18	17
2020	PM-05	0	50	33	0	8	0	8	55	9	12

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	15	21	37	20	5	1	36	26	75
2020	PM-03	9	22	41	25	0	3	32	26	32
2020	PM-04	12	18	47	12	12	0	29	24	17
2020	PM-05	18	9	36	18	18	0	27	36	11
2019	PM	13	25	32	21	9	0	38	30	76
2019	PM-03	14	21	29	21	14	0	36	36	28
2019	PM-04	11	37	37	16	0	0	47	16	19
2019	PM-05	0	0	55	36	9	0	0	45	11
2018	PM	9	28	37	17	9	0	37	26	54
2018	PM-03	0	29	43	24	5	0	29	29	21
2018	PM-04	20	30	30	10	10	0	50	20	10
2017	PM	9	23	35	22	11	0	32	33	55
2017	PM-03	7	28	35	22	7	0	35	29	28

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	18	22	38	13	9	22	40	77
2020	PM-03	13	31	47	3	6	9	44	32
2020	PM-04	18	6	53	18	6	24	24	17
2020	PM-05	25	33	17	17	8	25	58	12
2019	PM	18	27	35	16	4	20	45	74
2019	PM-03	19	30	30	22	0	22	48	27
2019	PM-04	0	26	47	16	11	26	26	19
2019	PM-05	36	27	36	0	0	0	64	11
2018	PM	17	28	30	15	9	25	45	53
2018	PM-03	19	33	29	19	0	19	52	21
2018	PM-04	10	20	50	0	20	20	30	10
2017	PM	15	26	30	20	9	29	41	54
2017	PM-03	11	31	37	14	8	21	41	27

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	34	21	8	5	1	65	13	76
2020	PM-03	42	23	19	13	3	0	65	16	31
2020	PM-04	35	24	29	6	6	0	59	12	17
2020	PM-05	8	50	17	8	8	8	64	18	12
2019	PM	18	37	22	11	8	4	58	19	76
2019	PM-03	32	32	21	7	4	4	67	11	28
2019	PM-04	16	42	16	16	5	5	61	22	19
2019	PM-05	9	45	27	9	9	0	55	18	11
2018	PM	19	36	25	17	4	0	55	21	53
2018	PM-03	29	24	24	14	10	0	52	24	21
2018	PM-04	10	50	20	20	0	0	60	20	10
2017	PM	33	39	11	9	7	0	72	17	55
2017	PM-03	45	33	4	11	7	0	78	18	28

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	31	31	14	14	8	1	63	22	77
2020	PM-03	41	19	22	6	13	0	59	19	32
2020	PM-04	29	53	0	12	6	0	82	18	17
2020	PM-05	17	25	8	33	8	8	45	45	12

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	32	30	13	10	9	4	1	66	21	77
2020	PM-03	47	9	22	6	9	6	0	60	17	32
2020	PM-04	24	53	0	12	12	0	0	76	24	17
2020	PM-05	25	33	8	17	8	0	8	64	27	12

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	38	29	17	4	7	3	3	71	11	76
2020	PM-03	52	16	16	0	10	6	0	72	10	31
2020	PM-04	24	29	24	0	12	0	12	60	13	17
2020	PM-05	33	42	8	17	0	0	0	75	17	12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	32	12	14	12	0	62	26	77
2020	PM-03	41	16	13	13	19	0	56	31	32
2020	PM-04	18	53	6	12	12	0	71	24	17
2020	PM-05	17	33	17	33	0	0	50	33	12
2019	PM	13	25	19	28	12	3	40	41	75
2019	PM-03	14	14	25	36	7	4	30	44	28
2019	PM-04	16	42	11	11	21	0	58	32	19
2019	PM-05	10	20	30	30	10	0	30	40	10
2018	PM	17	36	13	28	6	0	53	34	53
2018	PM-03	19	29	10	33	10	0	48	43	21
2018	PM-04	20	50	0	30	0	0	70	30	10
2017	PM	14	27	18	20	20	0	42	40	55
2017	PM-03	24	25	15	14	22	0	49	36	28

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	38	14	12	74	12	76
2020	PM-03	32	39	6	23	71	23	31
2020	PM-04	35	47	18	0	82	0	17
2020	PM-05	33	33	33	0	67	0	12

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	36	36	16	8	4	73	12	77
2020	PM-03	38	31	16	13	3	69	16	32
2020	PM-04	35	47	12	0	6	82	6	17
2020	PM-05	25	42	17	17	0	67	17	12

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	40	29	15	12	3	1	70	15	75
2020	PM-03	39	26	16	16	3	0	65	19	31
2020	PM-04	35	47	12	0	6	0	82	6	17
2020	PM-05	42	17	17	25	0	0	58	25	12

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	32	17	4	3	1	1	76	7	76
2020	PM-03	42	23	19	10	3	3	0	67	13	31
2020	PM-04	35	47	6	0	6	0	6	88	6	17
2020	PM-05	42	25	33	0	0	0	0	67	0	12

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	62	22	4	1	3	3	5	91	4	76
2020	PM-03	59	19	0	3	6	6	6	89	11	32
2020	PM-04	44	44	6	0	0	0	6	93	0	16
2020	PM-05	67	17	17	0	0	0	0	83	0	12

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	42	36	9	9	1	1	1	80	11	76
2020	PM-03	39	39	10	13	0	0	0	77	13	31
2020	PM-04	47	29	12	0	6	0	6	81	6	17
2020	PM-05	42	33	0	17	0	8	0	82	18	12

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	39	39	8	8	4	1	80	12	76
2020	PM-03	48	19	13	10	10	0	68	19	31
2020	PM-04	29	53	6	12	0	0	82	12	17
2020	PM-05	42	42	8	0	0	8	91	0	12

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	48	25	13	11	3	73	13	75
2020	PM-03	52	19	13	13	3	71	16	31
2020	PM-04	35	41	18	0	6	76	6	17
2020	PM-05	58	17	17	8	0	75	8	12

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	40	30	5	0	65	5	20
2020	PM-05	18	55	18	9	0	73	9	11
2019	PM	19	44	19	13	6	63	19	16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	100	0	20
2020	PM-05	100	0	11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	25	35	20	10	10	0	0	60	20	20
2020	PM-05	27	27	18	18	9	0	0	55	27	11

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	15	85	75
2020	PM-03	16	84	32
2020	PM-04	6	94	16
2020	PM-05	36	64	11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	16	84	77
2020	PM-03	13	88	32
2020	PM-04	12	88	17
2020	PM-05	25	75	12
2019	PM	24	76	76
2019	PM-03	32	68	28
2019	PM-04	21	79	19
2019	PM-05	18	82	11
2017	PM	22	78	55
2017	PM-03	26	74	28
2014	PM	25	75	75
2014	PM-03	31	69	26
2014	PM-05	0	100	11

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	58	42	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	83	17	12
2019	PM	78	22	18
2017	PM	83	17	12
2014	PM	68	32	19

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2019	PM	31	54	0	8	8	85	15	13
2017	PM	30	49	10	10	0	80	10	10
2014	PM	38	54	0	0	8	92	8	13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	43	29	10	8	3	5	3	77	11	77
2020	PM-03	50	25	13	3	6	3	0	77	10	32
2020	PM-04	24	29	12	18	0	12	6	64	21	17
2020	PM-05	50	17	8	8	0	8	8	80	10	12

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	30	56	14	65	35	77
2020	PM-03	16	69	16	81	19	32
2020	PM-04	53	29	18	36	64	17
2020	PM-05	25	58	17	70	30	12

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	PM	39	61	23

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	13	22	13	22	30	0	0	35	52	23

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	9	26	4	22	39	0	0	35	61	23

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	PM	47	9	13	12	5	1	12	65	20	75
2020	PM-03	47	13	13	6	6	3	13	70	15	32
2020	PM-04	47	13	20	13	0	0	7	64	14	15
2020	PM-05	50	8	8	17	0	0	17	70	20	12
2019	PM	43	20	13	4	12	1	7	68	17	75
2019	PM-03	43	21	14	7	7	0	7	69	15	28
2019	PM-04	33	28	11	6	17	6	0	65	24	18
2019	PM-05	55	18	18	0	0	0	9	80	0	11
2018	PM	41	13	19	11	11	0	6	57	24	54
2018	PM-03	38	19	10	14	14	0	5	60	30	21
2018	PM-04	60	30	0	0	10	0	0	90	10	10

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - PM

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment