2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - HP

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	48	8	8	8	76	16	89
2020	HP-03	23	54	9	9	6	77	14	35
2020	HP-04	33	42	0	13	13	75	25	24
2020	HP-05	40	20	30	10	0	60	10	10

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	57	29	7	2	2	2	89	5	89
2020	HP-03	57	29	9	3	0	3	88	3	35
2020	HP-04	63	25	0	4	8	0	88	13	24
2020	HP-05	60	30	10	0	0	0	90	0	10
2017	HP	65	27	7	0	1	0	92	1	97
2017	HP-03	64	22	11	0	3	0	86	3	36
2017	HP-04	71	26	3	0	0	0	97	0	35
2014	HP	59	35	3	1	1	2	96	2	120
2014	HP-02	62	38	0	0	0	0	100	0	13
2014	HP-03	56	37	2	0	2	2	95	2	43
2014	HP-04	67	27	2	2	0	2	95	2	45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	42	15	7	6	73	13	88
2020	HP-03	32	47	15	6	0	79	6	34
2020	HP-04	29	33	8	13	17	63	29	24
2020	HP-05	50	30	20	0	0	80	0	10
2019	HP	38	33	11	13	6	71	18	103
2019	HP-03	26	46	9	15	4	72	20	46
2019	HP-04	50	21	7	11	11	71	21	28
2017	HP	43	29	10	9	9	72	18	98
2017	HP-03	35	27	16	8	14	62	22	37
2017	HP-04	46	26	6	14	9	71	23	35
2014	HP	39	44	4	10	3	83	13	120
2014	HP-02	38	38	15	8	0	77	8	13
2014	HP-03	39	47	2	7	5	86	12	43
2014	HP-04	40	42	4	11	2	82	13	45

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	39	22	10	5	0	64	15	88
2020	HP-03	26	43	14	17	0	0	69	17	35
2020	HP-04	25	33	25	8	8	0	58	17	24
2019	HP	27	38	16	13	6	0	64	19	104
2019	HP-03	28	37	17	15	2	0	65	17	46
2019	HP-04	29	39	14	11	7	0	68	18	28
2018	HP	25	34	14	17	11	0	58	28	65
2018	HP-03	25	39	7	18	11	0	64	29	28
2018	HP-04	33	22	22	17	6	0	56	22	18
2017	HP	28	32	8	18	13	0	60	32	98
2017	HP-03	22	36	8	11	22	0	58	33	36
2017	HP-04	39	28	6	17	11	0	67	28	36
2014	HP	15	39	13	18	13	1	55	32	120
2014	HP-02	15	46	8	15	15	0	62	31	13
2014	HP-03	9	35	16	23	14	2	46	38	43
2014	HP-04	18	47	9	11	16	0	64	27	45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	39	9	10	5	76	15	88
2020	HP-03	40	37	9	11	3	77	14	35
2020	HP-04	29	42	17	8	4	71	13	24
2019	HP	35	41	9	10	6	76	16	103
2019	HP-03	33	42	9	11	4	76	16	45
2019	HP-04	46	29	11	4	11	75	14	28
2017	HP	39	40	4	9	8	79	17	99
2017	HP-03	35	38	3	11	14	73	24	37
2017	HP-04	42	36	8	14	0	78	14	36
2014	HP	26	51	8	10	5	77	15	120
2014	HP-02	38	31	15	8	8	69	15	13
2014	HP-03	23	58	5	6	7	82	13	43
2014	HP-04	29	44	9	13	4	73	18	45

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	43	17	6	10	0	0	67	16	89
2020	HP-03	17	51	17	6	9	0	0	69	14	35
2020	HP-04	29	33	21	8	8	0	0	63	17	24
2020	HP-05	30	30	10	10	20	0	0	60	30	10
2019	HP	28	37	16	11	9	0	0	64	19	104
2019	HP-03	28	35	13	9	15	0	0	63	24	46
2019	HP-04	29	39	18	14	0	0	0	68	14	28
2018	HP	25	34	17	11	14	0	0	58	25	65
2018	HP-03	29	32	11	14	14	0	0	61	29	28
2018	HP-04	22	22	44	0	11	0	0	44	11	18
2017	HP	28	39	5	13	13	1	1	68	27	99
2017	HP-03	27	41	3	14	16	0	0	68	30	37
2017	HP-04	31	39	6	11	11	0	3	71	23	36
2014	HP	22	46	18	6	8	0	0	67	14	120
2014	HP-02	31	15	23	23	8	0	0	46	31	13
2014	HP-03	16	63	9	2	9	0	0	79	12	43
2014	HP-04	24	36	27	7	7	0	0	60	13	45

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	37	18	11	4	66	16	89
2020	HP-03	31	34	20	9	6	66	14	35
2020	HP-04	25	33	21	17	4	58	21	24
2020	HP-05	20	50	10	20	0	70	20	10
2019	HP	26	37	20	10	7	63	17	103
2019	HP-03	22	39	22	9	9	61	17	46
2019	HP-04	36	32	14	7	11	68	18	28
2018	HP	30	41	14	5	11	70	16	64
2018	HP-03	30	44	11	7	7	74	15	27
2018	HP-04	33	33	17	6	11	67	17	18
2017	HP	29	41	16	5	8	71	13	99
2017	HP-03	35	41	14	0	11	76	11	37
2017	HP-04	28	47	11	8	6	75	14	36
2014	HP	23	48	17	10	3	71	12	120
2014	HP-02	31	38	31	0	0	69	0	13
2014	HP-03	9	66	14	9	2	75	11	43
2014	HP-04	33	33	20	9	4	67	13	45

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	31	22	11	19	0	1	47	31	88
2020	HP-03	20	37	17	9	17	0	0	57	26	35
2020	HP-04	13	21	29	13	25	0	0	33	38	24
2020	HP-05	10	40	20	10	20	0	0	50	30	10
2019	HP	11	34	26	15	14	0	0	45	28	102
2019	HP-03	16	29	20	20	16	0	0	44	36	45
2019	HP-04	7	33	30	15	15	0	0	41	30	27
2018	HP	14	37	25	9	15	0	0	51	25	65
2018	HP-03	7	36	21	21	14	0	0	43	36	28
2018	HP-04	17	33	33	0	17	0	0	50	17	18
2017	HP	17	33	20	14	14	1	0	51	29	99
2017	HP-03	22	38	14	3	22	3	0	61	25	37
2017	HP-04	19	31	25	14	11	0	0	50	25	36
2014	HP	13	33	23	18	12	0	0	47	31	120
2014	HP-02	15	23	15	31	15	0	0	38	46	13
2014	HP-03	7	35	33	16	9	0	0	42	25	43
2014	HP-04	16	33	18	18	16	0	0	49	33	45

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	30	35	19	11	5	65	16	88
2020	HP-03	31	37	20	9	3	69	11	35
2020	HP-04	25	25	21	21	8	50	29	24
2020	HP-05	50	20	20	10	0	70	10	10
2019	HP	25	42	18	7	8	68	15	102
2019	HP-03	27	36	22	7	9	62	16	45
2019	HP-04	25	50	11	4	11	75	14	28
2018	HP	26	42	18	6	8	68	14	65
2018	HP-03	18	46	25	4	7	64	11	28
2018	HP-04	22	50	11	11	6	72	17	18
2017	HP	26	34	18	9	12	60	21	99
2017	HP-03	22	32	19	11	16	54	27	37
2017	HP-04	33	39	14	6	8	72	14	36

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	34	40	20	2	2	1	0	76	5	87
2020	HP-03	37	46	17	0	0	0	0	83	0	35
2020	HP-04	30	26	26	9	9	0	0	57	17	23
2020	HP-05	30	50	20	0	0	0	0	80	0	10
2019	HP	33	36	18	12	2	0	0	68	13	104
2019	HP-03	35	28	22	13	2	0	0	63	15	46
2019	HP-04	29	36	21	14	0	0	0	64	14	28
2018	HP	40	31	15	5	8	2	0	72	13	65
2018	HP-03	39	29	18	4	7	4	0	70	11	28
2018	HP-04	33	44	6	11	6	0	0	78	17	18
2017	HP	31	42	10	7	7	2	0	75	15	99
2017	HP-03	32	46	5	5	8	3	0	81	14	37
2017	HP-04	33	42	6	8	8	3	0	77	17	36
2014	HP	29	39	21	6	3	1	1	70	9	120
2014	HP-02	46	0	31	15	8	0	0	46	23	13
2014	HP-03	21	44	23	6	2	0	2	67	9	43
2014	HP-04	29	44	20	2	2	2	0	75	5	45

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	30	17	25	8	0	49	33	87
2020	HP-03	18	44	15	18	6	0	62	24	34
2020	HP-04	21	8	21	42	8	0	29	50	24
2020	HP-05	20	30	20	20	10	0	50	30	10
2019	HP	16	37	16	20	11	0	53	31	104
2019	HP-03	20	30	9	28	13	0	50	41	46
2019	HP-04	18	36	21	14	11	0	54	25	28
2018	HP	22	32	14	15	17	0	54	32	65
2018	HP-03	18	36	4	29	14	0	54	43	28
2018	HP-04	17	22	39	6	17	0	39	22	18
2017	HP	17	39	12	14	16	1	57	31	99
2017	HP-03	24	27	11	14	22	3	53	36	37
2017	HP-04	17	39	14	17	14	0	56	31	36

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	57	31	9	1	1	0	89	2	87
2020	HP-03	56	32	12	0	0	0	88	0	34
2020	HP-04	63	25	8	0	4	0	88	4	24
2020	HP-05	60	30	0	10	0	0	90	10	10
2019	HP	39	43	12	2	4	0	83	6	104
2019	HP-03	41	41	4	4	9	0	83	13	46
2019	HP-04	39	50	11	0	0	0	89	0	28
2018	HP	67	20	13	0	0	0	87	0	61
2018	HP-03	69	23	8	0	0	0	92	0	26
2018	HP-04	59	29	12	0	0	0	88	0	17
2017	HP	58	26	12	2	1	0	85	3	99
2017	HP-03	57	24	16	3	0	0	81	3	37
2017	HP-04	69	22	8	0	0	0	92	0	36
2014	HP	57	36	4	1	1	1	94	2	120
2014	HP-02	69	31	0	0	0	0	100	0	13
2014	HP-03	42	49	2	2	2	2	93	5	43
2014	HP-04	71	22	7	0	0	0	93	0	45

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	38	17	17	8	0	58	25	88
2020	HP-03	17	40	26	11	6	0	57	17	35
2020	HP-04	21	21	13	38	8	0	42	46	24
2020	HP-05	20	60	10	0	10	0	80	10	10
2019	HP	13	37	19	19	12	1	50	31	102
2019	HP-03	13	33	13	22	16	2	48	39	45
2019	HP-04	11	43	18	18	11	0	54	29	28
2018	HP	25	38	11	8	18	0	63	26	65
2018	HP-03	29	32	14	11	14	0	61	25	28
2018	HP-04	28	33	17	6	17	0	61	22	18
2017	HP	24	38	13	14	11	0	62	25	99
2017	HP-03	27	30	16	16	11	0	57	27	37
2017	HP-04	19	47	11	6	17	0	67	22	36
2014	HP	13	42	18	16	10	1	56	26	120
2014	HP-02	8	54	23	8	8	0	62	15	13
2014	HP-03	7	42	19	20	9	2	50	31	43
2014	HP-04	18	40	16	11	16	0	58	27	45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	35	22	11	9	0	58	20	88
2020	HP-03	20	37	26	11	6	0	57	17	35
2020	HP-04	21	21	25	17	17	0	42	33	24
2020	HP-05	30	40	10	10	10	0	70	20	10
2019	HP	13	40	20	15	11	0	54	26	104
2019	HP-03	17	33	22	13	15	0	50	28	46
2019	HP-04	11	43	21	21	4	0	54	25	28
2018	HP	19	35	22	13	11	0	54	24	63
2018	HP-03	19	38	23	12	8	0	58	19	26
2018	HP-04	22	28	33	6	11	0	50	17	18
2017	HP	19	45	14	11	9	1	65	21	99
2017	HP-03	27	43	11	8	11	0	70	19	37
2017	HP-04	14	42	19	14	8	3	57	23	36
2014	HP	15	41	20	13	10	1	56	23	120
2014	HP-02	31	15	23	15	8	8	50	25	13
2014	HP-03	12	42	16	19	11	0	54	30	43
2014	HP-04	11	49	20	7	13	0	60	20	45

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	45	21	10	7	62	17	89
2020	HP-03	14	49	23	6	9	63	14	35
2020	HP-04	13	42	21	17	8	54	25	24
2020	HP-05	20	50	20	10	0	70	10	10
2019	HP	15	37	26	13	10	52	22	104
2019	HP-03	15	33	28	11	13	48	24	46
2019	HP-04	21	29	32	7	11	50	18	28
2018	HP	27	25	14	19	16	52	34	64
2018	HP-03	32	25	11	11	21	57	32	28
2018	HP-04	28	22	22	11	17	50	28	18
2017	HP	21	32	17	16	13	53	29	99
2017	HP-03	27	24	19	11	19	51	30	37
2017	HP-04	17	44	8	22	8	61	31	36
2014	HP	14	38	24	17	6	53	23	120
2014	HP-02	23	46	15	8	8	69	15	13
2014	HP-03	9	42	28	18	2	51	20	43
2014	HP-04	16	33	24	18	9	49	27	45

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	43	36	12	7	2	79	9	89
2020	HP-03	46	37	11	6	0	83	6	35
2020	HP-04	46	29	13	8	4	75	13	24
2020	HP-05	40	40	10	10	0	80	10	10
2019	HP	39	41	11	6	3	81	9	104
2019	HP-03	41	39	9	4	7	80	11	46
2019	HP-04	39	46	11	4	0	86	4	28
2018	HP	45	37	9	6	3	82	9	65
2018	HP-03	43	43	7	0	7	86	7	28
2018	HP-04	50	33	17	0	0	83	0	18
2017	HP	45	33	13	5	4	78	9	99
2017	HP-03	43	41	8	0	8	84	8	37
2017	HP-04	56	22	17	3	3	78	6	36
2014	HP	41	44	11	3	1	85	4	119
2014	HP-02	31	54	15	0	0	85	0	13
2014	HP-03	35	49	5	9	2	84	11	43
2014	HP-04	52	36	11	0	0	89	0	44

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	44	43	7	1	3	0	1	89	5	88
2020	HP-03	46	49	6	0	0	0	0	94	0	35
2020	HP-04	46	50	0	0	4	0	0	96	4	24
2020	HP-05	60	30	10	0	0	0	0	90	0	10
2019	HP	46	35	13	4	1	0	2	82	5	101
2019	HP-03	42	38	18	0	0	0	2	82	0	45
2019	HP-04	59	30	11	0	0	0	0	89	0	27
2018	HP	46	37	12	5	0	0	0	83	5	65
2018	HP-03	46	43	11	0	0	0	0	89	0	28
2018	HP-04	50	44	0	6	0	0	0	94	6	18
2017	HP	52	31	8	3	0	2	4	88	3	98
2017	HP-03	46	30	11	5	0	5	3	82	6	37
2017	HP-04	63	23	6	0	0	0	9	94	0	35
2014	HP	52	36	10	1	1	0	1	88	2	120
2014	HP-02	54	23	23	0	0	0	0	77	0	13
2014	HP-03	51	39	9	0	0	0	0	91	0	43
2014	HP-04	64	24	9	0	0	0	2	91	0	45

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	9	25	28	24	10	1	3	35	35	89
2020	HP-03	9	31	23	23	11	0	3	35	41	35
2020	HP-04	4	33	29	21	13	0	0	33	38	24
2020	HP-05	20	0	30	20	20	0	10	44	22	10
2019	HP	13	18	34	23	8	1	4	32	32	104
2019	HP-03	9	13	35	28	11	2	2	41	23	46
2019	HP-04	14	29	32	14	4	0	7	19	46	28
2018	HP	13	20	27	25	14	0	2	40	33	64
2018	HP-03	19	11	44	15	11	0	0	26	30	27
2018	HP-04	0	44	11	28	11	0	6	41	47	18
2017	HP	10	23	32	14	11	3	7	27	37	95
2017	HP-03	12	24	41	9	6	6	3	16	39	34
2017	HP-04	3	25	22	19	17	0	14	42	32	36
2014	HP	8	22	35	21	10	1	4	33	31	119
2014	HP-02	8	15	31	23	15	0	8	42	25	13
2014	HP-03	10	24	43	9	10	2	2	19	35	42
2014	HP-04	9	13	27	31	13	0	7	48	24	45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	15	23	27	19	15	0	1	34	38	88
2020	HP-03	18	26	21	18	18	0	0	35	44	34
2020	HP-04	8	25	29	25	13	0	0	38	33	24
2020	HP-05	20	20	20	20	20	0	0	40	40	10
2019	HP	13	25	27	19	10	3	3	31	41	104
2019	HP-03	13	22	30	13	13	7	2	29	38	46
2019	HP-04	18	25	21	14	14	0	7	31	46	28
2018	HP	22	22	25	11	17	0	3	29	45	64
2018	HP-03	30	26	11	11	22	0	0	33	56	27
2018	HP-04	11	28	33	6	11	0	11	19	44	18
2017	HP	18	26	18	13	16	2	7	32	48	94
2017	HP-03	14	34	23	9	14	3	3	24	52	35
2017	HP-04	19	22	11	14	19	0	14	39	48	36
2014	HP	18	25	27	17	10	0	3	28	44	119
2014	HP-02	23	8	31	8	23	0	8	33	33	13
2014	HP-03	23	30	26	11	5	0	5	17	56	43
2014	HP-04	16	20	20	27	14	0	2	42	37	44

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	36	22	3	9	1	3	13	64	89
2020	HP-03	26	40	23	0	11	0	0	11	66	35
2020	HP-04	21	42	25	0	13	0	0	13	63	24
2020	HP-05	20	20	30	20	10	0	0	30	40	10
2019	HP	28	38	19	6	4	2	4	10	69	104
2019	HP-03	26	37	22	2	7	2	4	9	67	46
2019	HP-04	36	32	14	7	4	4	4	12	73	28
2018	HP	42	22	20	8	6	0	2	14	65	64
2018	HP-03	48	15	26	4	7	0	0	11	63	27
2018	HP-04	39	33	0	11	11	0	6	24	76	18
2017	HP	32	25	16	11	8	1	7	21	62	95
2017	HP-03	37	20	20	14	3	3	3	18	61	35
2017	HP-04	25	31	11	8	11	0	14	23	65	36
2014	HP	25	29	26	10	9	1	0	19	55	120
2014	HP-02	31	15	38	0	15	0	0	15	46	13
2014	HP-03	26	30	25	7	9	2	0	17	57	43
2014	HP-04	22	29	22	16	11	0	0	27	51	45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	4	9	31	35	16	0	4	53	14	89
2020	HP-03	6	11	34	26	20	0	3	47	18	35
2020	HP-04	4	8	38	38	13	0	0	50	13	24
2020	HP-05	0	0	20	50	20	0	10	78	0	10
2019	HP	4	10	22	41	18	2	3	62	14	103
2019	HP-03	4	2	24	40	24	2	2	67	7	45
2019	HP-04	4	14	11	46	18	4	4	69	19	28
2018	HP	6	11	33	27	22	0	2	49	17	64
2018	HP-03	7	15	37	15	26	0	0	41	22	27
2018	HP-04	0	11	22	44	17	0	6	65	12	18
2017	HP	8	9	19	32	19	1	12	59	19	93
2017	HP-03	9	12	29	24	15	3	9	43	23	34
2017	HP-04	8	0	19	28	28	0	17	67	10	36
2014	HP	2	7	34	30	20	1	7	54	9	120
2014	HP-02	0	8	31	8	46	0	8	58	8	13
2014	HP-03	2	7	35	28	18	2	7	51	10	43
2014	HP-04	2	2	31	33	22	0	9	61	5	45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	13	18	29	20	15	0	4	36	33	89
2020	HP-03	17	14	37	9	17	0	6	27	33	35
2020	HP-04	8	21	29	25	17	0	0	42	29	24
2020	HP-05	10	0	20	60	10	0	0	70	10	10
2019	HP	11	26	30	19	10	1	3	30	38	103
2019	HP-03	11	17	33	20	15	2	2	36	30	46
2019	HP-04	4	32	32	18	11	0	4	30	37	28
2018	HP	16	23	38	14	8	0	2	22	40	64
2018	HP-03	26	22	30	11	7	0	4	19	50	27
2018	HP-04	6	28	33	17	17	0	0	33	33	18
2017	HP	15	26	25	15	13	1	5	30	44	93
2017	HP-03	15	32	21	15	12	3	3	28	50	34
2017	HP-04	8	28	19	17	19	0	8	39	39	36
2014	HP	16	23	24	25	10	1	2	36	39	120
2014	HP-02	8	23	38	15	15	0	0	31	31	13
2014	HP-03	19	19	14	35	9	2	2	46	39	43
2014	HP-04	18	18	24	24	13	0	2	39	36	45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	8	10	21	28	27	0	6	58	19	89
2020	HP-03	6	11	14	23	37	0	9	66	19	35
2020	HP-04	8	8	21	29	33	0	0	63	17	24
2020	HP-05	10	10	30	40	10	0	0	50	20	10
2019	HP	9	10	19	27	30	1	4	60	19	103
2019	HP-03	7	7	20	26	37	2	2	66	14	46
2019	HP-04	14	0	18	36	29	0	4	67	15	28
2018	HP	8	19	14	31	27	0	2	59	27	64
2018	HP-03	11	22	7	33	26	0	0	59	33	27
2018	HP-04	6	11	17	39	22	0	6	65	18	18
2017	HP	10	17	14	17	30	3	9	54	31	93
2017	HP-03	9	29	3	24	26	3	6	55	42	34
2017	HP-04	6	11	14	14	42	0	14	65	19	36
2014	HP	9	11	19	26	27	3	5	58	22	120
2014	HP-02	0	0	31	23	31	8	8	64	0	13
2014	HP-03	12	9	14	30	23	5	7	60	24	43
2014	HP-04	11	11	13	24	36	0	4	63	23	45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	16	27	12	12	1	8	27	43	89
2020	HP-03	23	17	31	11	14	0	3	26	41	35
2020	HP-04	25	8	25	17	8	4	13	30	40	24
2020	HP-05	20	10	20	10	30	0	10	44	33	10
2019	HP	18	26	21	22	5	3	5	29	48	104
2019	HP-03	17	33	22	15	4	4	4	21	55	46
2019	HP-04	18	18	18	29	7	4	7	40	40	28
2018	HP	25	19	27	16	9	2	3	26	46	64
2018	HP-03	30	15	22	15	15	4	0	31	46	27
2018	HP-04	11	22	39	11	6	0	11	19	38	18
2017	HP	25	18	23	10	13	4	7	25	48	94
2017	HP-03	23	23	26	11	6	6	6	19	52	35
2017	HP-04	22	14	17	14	22	0	11	41	41	36
2014	HP	13	19	31	15	13	3	7	31	35	120
2014	HP-02	8	0	54	8	23	0	8	33	8	13
2014	HP-03	14	14	30	16	13	5	7	34	32	43
2014	HP-04	13	18	24	20	16	0	9	39	34	45

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	9	22	30	22	11	0	7	35	33	88
2020	HP-03	6	23	34	20	14	0	3	35	29	35
2020	HP-04	13	17	21	29	13	0	8	45	32	24
2020	HP-05	10	30	20	20	20	0	0	40	40	10
2019	HP	11	17	32	25	11	2	2	37	29	103
2019	HP-03	9	22	35	20	9	4	2	30	33	46
2019	HP-04	15	15	30	26	15	0	0	41	30	27

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	10	33	21	13	22	0	43	36	89
2020	HP-03	11	34	23	17	14	0	46	31	35
2020	HP-04	13	21	25	4	38	0	33	42	24
2020	HP-05	10	30	30	10	20	0	40	30	10
2019	HP	17	32	18	16	17	0	49	33	103
2019	HP-03	20	18	20	18	24	0	38	42	45
2019	HP-04	25	32	11	18	14	0	57	32	28
2018	HP	12	26	18	18	25	0	38	43	65
2018	HP-03	14	25	18	18	25	0	39	43	28
2018	HP-04	22	11	22	17	28	0	33	44	18
2017	HP	19	29	16	8	25	2	49	34	99
2017	HP-03	22	22	8	11	35	3	44	47	37
2017	HP-04	25	28	19	8	19	0	53	28	36
2014	HP	20	38	18	14	10	0	58	24	119
2014	HP-02	31	23	8	23	15	0	54	38	13
2014	HP-03	14	37	23	16	9	0	51	25	43
2014	HP-04	24	38	18	9	11	0	62	20	45

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	35	13	18	11	0	0	58	30	88
2020	HP-03	18	41	9	21	12	0	0	59	32	34
2020	HP-04	21	25	17	25	13	0	0	46	38	24
2020	HP-05	40	40	0	10	10	0	0	80	20	10
2019	HP	30	35	10	13	13	0	0	65	25	103
2019	HP-03	27	33	7	16	18	0	0	60	33	45
2019	HP-04	32	36	11	11	11	0	0	68	21	28
2018	HP	20	35	12	15	15	2	0	56	31	65
2018	HP-03	21	32	14	14	18	0	0	54	32	28
2018	HP-04	17	11	22	33	11	6	0	29	47	18
2017	HP	26	29	14	7	22	0	1	56	30	99
2017	HP-03	19	27	11	11	32	0	0	46	43	37
2017	HP-04	36	31	14	3	17	0	0	67	19	36
2014	HP	35	31	13	8	12	0	0	66	21	120
2014	HP-02	31	0	31	15	23	0	0	31	38	13
2014	HP-03	19	44	12	9	16	0	0	63	25	43
2014	HP-04	49	27	9	7	9	0	0	76	16	45

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	34	17	20	6	0	57	26	89
2020	HP-03	29	40	14	14	3	0	69	17	35
2020	HP-04	21	21	21	29	8	0	42	38	24
2020	HP-05	10	50	10	30	0	0	60	30	10
2019	HP	28	33	14	16	10	0	61	25	103
2019	HP-03	24	36	13	16	11	0	60	27	45
2019	HP-04	32	32	4	18	14	0	64	32	28
2018	HP	20	38	18	14	9	0	58	23	65
2018	HP-03	18	54	11	11	7	0	71	18	28
2018	HP-04	22	22	33	17	6	0	44	22	18
2017	HP	27	36	12	12	12	0	63	24	99
2017	HP-03	27	35	11	11	16	0	62	27	37
2017	HP-04	28	36	17	8	11	0	64	19	36
2014	HP	19	50	17	8	6	1	69	14	119
2014	HP-02	31	31	8	15	8	8	67	25	13
2014	HP-03	9	54	21	7	9	0	63	16	43
2014	HP-04	25	52	11	7	5	0	77	11	44

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	49	24	7	3	0	66	10	88
2020	HP-03	11	57	23	9	0	0	69	9	35
2020	HP-04	21	33	29	13	4	0	54	17	24
2020	HP-05	20	50	20	0	10	0	70	10	10
2019	HP	18	37	27	9	9	0	55	18	102
2019	HP-03	16	38	24	9	13	0	53	22	45
2019	HP-04	19	37	26	11	7	0	56	19	27
2018	HP	19	47	17	6	9	2	67	16	64
2018	HP-03	26	44	19	7	4	0	70	11	27
2018	HP-04	11	50	17	6	11	6	65	18	18

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	43	25	17	8	4	3	70	13	89
2020	HP-03	40	29	20	9	0	3	71	9	35
2020	HP-04	33	25	17	13	13	0	58	25	24
2020	HP-05	50	20	10	10	10	0	70	20	10

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	33	20	10	5	0	5	63	15	88
2020	HP-03	29	34	14	14	6	0	3	65	21	35
2020	HP-04	21	33	29	13	4	0	0	54	17	24
2019	HP	25	28	27	6	10	1	4	56	16	104
2019	HP-03	26	26	17	11	15	0	4	55	27	46
2019	HP-04	29	25	32	4	7	4	0	56	11	28

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	35	18	6	9	0	67	15	88
2020	HP-03	40	34	17	3	6	0	74	9	35
2020	HP-04	17	38	17	13	17	0	54	29	24
2019	HP	30	29	20	12	9	1	59	20	104
2019	HP-03	30	26	15	15	13	0	57	28	46
2019	HP-04	29	36	18	7	7	4	67	15	28
2018	HP	28	34	20	8	11	0	62	18	65
2018	HP-03	21	36	21	7	14	0	57	21	28
2018	HP-04	28	39	22	6	6	0	67	11	18
2017	HP	30	35	18	5	11	0	65	16	98
2017	HP-03	30	32	11	5	22	0	62	27	37
2017	HP-04	28	42	19	6	6	0	69	11	36
2014	HP	31	43	12	7	8	0	73	15	120
2014	HP-02	15	46	23	8	8	0	62	15	13
2014	HP-03	26	44	14	6	9	0	70	16	43
2014	HP-04	44	38	4	7	7	0	82	13	45

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	31	14	5	13	6	67	19	86
2020	HP-03	41	26	12	6	12	3	70	18	34
2020	HP-04	21	38	17	8	17	0	58	25	24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	38	16	8	10	0	66	18	88
2020	HP-03	31	31	17	11	9	0	63	20	35
2020	HP-04	21	29	29	8	13	0	50	21	24
2019	HP	33	30	17	8	11	1	64	19	102
2019	HP-03	31	33	11	11	13	0	64	24	45
2019	HP-04	41	19	15	11	11	4	62	23	27
2018	HP	29	32	18	12	8	0	62	20	65
2018	HP-03	36	21	18	18	7	0	57	25	28
2018	HP-04	28	39	22	11	0	0	67	11	18
2017	HP	31	30	10	11	16	1	62	28	99
2017	HP-03	32	27	5	3	32	0	59	35	37
2017	HP-04	28	33	8	22	6	3	63	29	36
2014	HP	33	36	13	11	7	0	69	17	120
2014	HP-02	38	38	15	0	8	0	77	8	13
2014	HP-03	28	35	14	16	7	0	63	23	43
2014	HP-04	42	29	16	7	7	0	71	13	45

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	31	69	88
2020	HP-03	29	71	35
2020	HP-04	26	74	23
2020	HP-05	30	70	10

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	17	15	6	10	1	11	65	18	88
2020	HP-03	40	11	17	9	14	0	9	56	25	35
2020	HP-04	30	13	30	9	4	0	13	50	15	23
2020	HP-05	30	20	0	0	30	0	20	63	38	10

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	35	36	9	8	10	0	1	72	18	88
2020	HP-03	32	44	9	6	9	0	0	76	15	34
2020	HP-04	25	33	17	13	13	0	0	58	25	24
2020	HP-05	20	50	0	0	20	0	10	78	22	10
2019	HP	34	28	17	10	11	1	0	62	20	104
2019	HP-03	37	22	11	15	15	0	0	59	30	46
2019	HP-04	32	29	18	11	7	4	0	63	19	28
2018	HP	42	25	12	9	12	0	0	66	22	65
2018	HP-03	39	18	18	11	14	0	0	57	25	28
2018	HP-04	50	28	11	6	6	0	0	78	11	18
2017	HP	40	26	10	8	15	0	0	66	24	98
2017	HP-03	41	22	3	11	24	0	0	62	35	37
2017	HP-04	40	23	20	6	11	0	0	63	17	35
2014	HP	38	34	13	8	7	0	0	72	15	120
2014	HP-02	38	38	8	8	8	0	0	77	15	13
2014	HP-03	30	35	16	9	9	0	0	66	19	43
2014	HP-04	47	31	11	7	4	0	0	78	11	45

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	25	24	20	15	12	3	1	51	28	89
2020	HP-03	29	14	20	20	11	6	0	45	33	35
2020	HP-04	8	29	21	17	17	4	4	41	36	24
2020	HP-05	50	10	10	20	10	0	0	60	30	10
2019	HP	13	27	25	16	14	5	0	41	32	104
2019	HP-03	15	20	15	22	20	9	0	38	45	46
2019	HP-04	14	25	25	18	18	0	0	39	36	28
2018	HP	14	28	22	11	22	3	2	44	34	65
2018	HP-03	14	29	18	11	21	4	4	46	35	28
2018	HP-04	17	11	39	6	22	6	0	29	29	18
2017	HP	13	33	20	9	20	3	1	48	31	99
2017	HP-03	19	38	11	11	19	3	0	58	31	37
2017	HP-04	11	28	19	8	28	6	0	41	38	36
2014	HP	13	24	28	13	16	7	1	40	30	120
2014	HP-02	15	23	31	15	8	8	0	42	25	13
2014	HP-03	5	26	33	12	13	9	2	34	28	43
2014	HP-04	16	20	29	11	20	4	0	37	33	45

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	18	25	28	15	12	1	1	44	28	89
2020	HP-03	20	20	26	23	9	3	0	41	32	35
2020	HP-04	13	21	33	13	17	0	4	35	30	24
2020	HP-05	20	20	30	20	10	0	0	40	30	10
2019	HP	9	26	27	23	14	1	0	35	38	104
2019	HP-03	13	15	26	22	22	2	0	29	44	46
2019	HP-04	7	29	14	36	14	0	0	36	50	28
2018	HP	9	35	15	17	22	0	2	45	39	65
2018	HP-03	7	36	14	21	18	0	4	44	41	28
2018	HP-04	17	22	22	17	22	0	0	39	39	18
2017	HP	12	29	13	16	26	1	2	43	43	98
2017	HP-03	16	30	8	24	19	3	0	47	44	37
2017	HP-04	11	22	17	14	33	0	3	34	49	36
2014	HP	8	20	28	20	20	3	1	30	42	120
2014	HP-02	15	15	38	15	15	0	0	31	31	13
2014	HP-03	2	21	35	14	20	5	2	25	37	43
2014	HP-04	13	16	22	22	24	2	0	30	48	45

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	23	31	25	9	0	1	34	34	88
2020	HP-03	11	17	37	26	9	0	0	29	34	35
2020	HP-04	4	25	38	17	13	0	4	30	30	24
2019	HP	7	19	26	21	25	1	0	26	47	103
2019	HP-03	9	16	22	13	38	2	0	25	52	45
2019	HP-04	7	18	21	32	21	0	0	25	54	28
2018	HP	6	18	22	26	26	2	0	25	53	65
2018	HP-03	4	18	21	25	32	0	0	21	57	28
2018	HP-04	17	11	28	22	17	6	0	29	41	18
2017	HP	10	26	17	15	30	0	1	37	46	99
2017	HP-03	14	30	11	24	22	0	0	43	46	37
2017	HP-04	11	19	14	11	44	0	0	31	56	36
2014	HP	5	16	28	22	25	3	1	22	49	120
2014	HP-02	8	15	15	38	23	0	0	23	62	13
2014	HP-03	2	12	35	20	21	7	2	15	46	43
2014	HP-04	9	13	27	20	31	0	0	22	51	45

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	13	29	21	22	12	1	0	43	35	89
2020	HP-03	17	20	23	23	14	3	0	38	38	35
2020	HP-04	8	33	25	17	17	0	0	42	33	24
2020	HP-05	10	30	20	40	0	0	0	40	40	10
2019	HP	7	23	21	24	24	1	0	30	49	104
2019	HP-03	7	20	20	22	33	0	0	26	54	46
2019	HP-04	11	21	18	29	21	0	0	32	50	28
2018	HP	6	28	22	20	23	2	0	34	44	65
2018	HP-03	4	29	18	25	21	4	0	33	48	28
2018	HP-04	11	22	28	17	22	0	0	33	39	18
2017	HP	9	28	19	18	24	0	1	38	43	98
2017	HP-03	14	28	11	19	28	0	0	42	47	36
2017	HP-04	8	25	17	25	25	0	0	33	50	36
2014	HP	8	26	23	18	21	3	1	35	41	120
2014	HP-02	8	31	31	23	8	0	0	38	31	13
2014	HP-03	7	19	27	23	16	5	2	28	43	43
2014	HP-04	11	27	20	7	33	2	0	39	41	45

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	18	10	10	14	14	19	15	43	41	88
2020	HP-03	24	6	12	9	18	21	12	43	39	34
2020	HP-04	13	8	13	25	13	21	8	29	53	24
2020	HP-05	30	10	20	0	10	20	10	57	14	10
2019	HP	17	15	9	10	9	32	10	53	32	103
2019	HP-03	9	13	9	13	9	38	9	42	42	45
2019	HP-04	21	11	7	4	7	36	14	64	21	28

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	15	28	40	9	8	0	0	43	17	89
2020	HP-03	23	26	34	9	9	0	0	49	17	35
2020	HP-04	13	29	42	8	8	0	0	42	17	24
2020	HP-05	10	20	50	10	10	0	0	30	20	10
2019	HP	8	34	33	12	13	1	0	42	25	103
2019	HP-03	4	33	33	11	17	2	0	38	29	46
2019	HP-04	14	32	29	14	11	0	0	46	25	28
2018	HP	11	32	27	17	13	0	0	43	30	63
2018	HP-03	19	41	19	11	11	0	0	59	22	27
2018	HP-04	11	17	39	22	11	0	0	28	33	18
2017	HP	13	36	20	16	13	0	1	50	30	99
2017	HP-03	19	30	30	14	8	0	0	49	22	37
2017	HP-04	14	33	17	17	19	0	0	47	36	36
2014	HP	12	29	23	16	15	5	0	43	33	120
2014	HP-02	15	46	8	15	8	8	0	67	25	13
2014	HP-03	7	28	26	25	7	7	0	38	35	43
2014	HP-04	16	22	24	11	24	2	0	39	36	45

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	11	25	32	22	9	1	37	31	88
2020	HP-03	9	32	26	24	9	0	41	32	34
2020	HP-04	8	25	33	17	13	4	35	30	24
2020	HP-05	20	10	40	30	0	0	30	30	10
2019	HP	6	30	30	17	17	0	36	34	103
2019	HP-03	4	28	26	17	24	0	33	41	46
2019	HP-04	11	29	32	18	11	0	39	29	28

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	43	16	13	10	1	0	61	23	88
2020	HP-03	12	56	12	12	9	0	0	68	21	34
2020	HP-04	17	25	25	17	17	0	0	42	33	24
2020	HP-05	40	20	10	20	10	0	0	60	30	10
2019	HP	18	43	15	13	11	0	1	61	24	102
2019	HP-03	16	44	11	11	16	0	2	61	27	45
2019	HP-04	26	30	19	15	11	0	0	56	26	27
2018	HP	19	35	14	11	14	5	2	58	27	63
2018	HP-03	26	41	7	7	7	11	0	75	17	27
2018	HP-04	6	33	17	22	17	0	6	41	41	18
2017	HP	26	31	14	13	11	2	1	60	25	98
2017	HP-03	27	35	11	8	16	3	0	64	25	37
2017	HP-04	31	29	14	11	11	3	0	62	24	35
2014	HP	21	35	23	9	6	4	1	59	16	120
2014	HP-02	31	23	31	8	8	0	0	54	15	13
2014	HP-03	14	37	21	12	4	9	2	58	18	43
2014	HP-04	18	38	27	4	11	2	0	57	16	45

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	36	19	15	12	1	53	27	89
2020	HP-03	20	34	17	17	9	3	56	26	35
2020	HP-04	8	33	21	17	21	0	42	38	24
2020	HP-05	30	30	10	20	10	0	60	30	10
2019	HP	13	36	26	11	14	0	49	25	102
2019	HP-03	11	32	25	14	18	0	43	32	44
2019	HP-04	21	21	29	14	14	0	43	29	28
2018	HP	14	38	19	8	21	0	52	29	63
2018	HP-03	15	44	15	7	19	0	59	26	27
2018	HP-04	11	22	28	17	22	0	33	39	18

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	20	36	10	14	20	1	0	56	34	87
2020	HP-03	17	43	6	17	17	0	0	60	34	35
2020	HP-04	17	22	17	17	26	0	0	39	43	23
2019	HP	18	30	16	16	17	2	0	49	34	104
2019	HP-03	11	24	13	26	24	2	0	36	51	46
2019	HP-04	21	29	14	14	18	4	0	52	33	28
2018	HP	24	30	14	10	21	2	0	55	31	63
2018	HP-03	30	26	7	15	19	4	0	58	35	27
2018	HP-04	11	22	28	11	28	0	0	33	39	18
2017	HP	20	32	12	12	18	3	2	55	32	98
2017	HP-03	22	31	11	11	22	3	0	54	34	36
2017	HP-04	17	28	11	14	22	6	3	48	39	36
2014	HP	17	33	19	10	16	5	0	52	27	119
2014	HP-02	23	8	31	8	15	15	0	36	27	13
2014	HP-03	14	24	19	17	19	7	0	41	38	42
2014	HP-04	16	44	18	2	18	2	0	61	20	45

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	16	30	27	13	11	1	1	47	25	89
2020	HP-03	17	34	26	9	11	0	3	53	21	35
2020	HP-04	13	29	25	17	13	4	0	43	30	24
2020	HP-05	10	40	20	10	20	0	0	50	30	10
2019	HP	12	19	30	18	19	0	2	31	38	104
2019	HP-03	11	13	26	24	26	0	0	24	50	46
2019	HP-04	18	21	21	14	18	0	7	42	35	28
2018	HP	19	33	24	6	17	0	0	52	24	63
2018	HP-03	26	41	11	4	19	0	0	67	22	27
2018	HP-04	22	22	33	6	17	0	0	44	22	18
2017	HP	21	27	15	16	16	0	4	50	34	99
2017	HP-03	19	30	11	14	24	0	3	50	39	37
2017	HP-04	31	22	14	14	17	0	3	54	31	36
2014	HP	12	31	19	18	16	3	1	44	36	120
2014	HP-02	23	23	23	23	8	0	0	46	31	13
2014	HP-03	9	28	19	21	18	5	0	39	41	43
2014	HP-04	13	33	16	16	18	2	2	49	35	45

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	14	25	18	13	20	1	9	43	37	88
2020	HP-03	9	38	18	15	18	0	3	48	33	34
2020	HP-04	13	21	21	17	21	4	4	36	41	24
2020	HP-05	20	30	0	0	40	0	10	56	44	10
2019	HP	13	22	19	16	22	1	6	38	41	104
2019	HP-03	15	17	13	24	28	0	2	33	53	46
2019	HP-04	14	29	25	7	18	0	7	46	27	28
2018	HP	14	22	17	8	30	2	6	40	41	63
2018	HP-03	26	22	7	11	33	0	0	48	44	27
2018	HP-04	11	22	28	6	28	0	6	35	35	18
2017	HP	15	23	19	9	23	1	9	42	36	99
2017	HP-03	19	16	16	19	24	3	3	37	46	37
2017	HP-04	19	22	19	3	25	0	11	47	31	36
2014	HP	13	23	22	15	22	2	5	38	39	120
2014	HP-02	23	23	8	15	15	0	15	55	36	13
2014	HP-03	9	21	19	19	27	2	2	32	48	43
2014	HP-04	11	29	22	13	16	2	7	44	32	45

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	33	12	3	2	1	8	80	6	89
2020	HP-03	40	34	14	0	3	0	9	81	3	35
2020	HP-04	54	25	8	13	0	0	0	79	13	24
2020	HP-05	20	50	20	0	10	0	0	70	10	10
2019	HP	52	23	11	7	2	0	5	80	9	103
2019	HP-03	48	26	7	13	0	0	7	79	14	46
2019	HP-04	54	21	18	4	4	0	0	75	7	28

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	31	10	6	2	0	11	79	9	88
2020	HP-03	29	40	11	6	3	0	11	77	10	35
2020	HP-04	42	42	8	4	4	0	0	83	8	24
2019	HP	39	22	19	11	3	1	5	65	14	103
2019	HP-03	28	22	22	17	2	2	7	55	21	46
2019	HP-04	61	14	14	11	0	0	0	75	11	28

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	61	12	7	8	6	7	78	14	89
2020	HP-03	63	14	3	9	6	6	82	15	35
2020	HP-04	58	17	17	4	4	0	75	8	24
2020	HP-05	70	10	0	20	0	0	80	20	10
2019	HP	68	13	8	2	4	6	85	6	102
2019	HP-03	65	15	4	4	4	7	86	9	46
2019	HP-04	71	11	18	0	0	0	82	0	28

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	63	17	2	3	3	2	9	90	8	89
2020	HP-03	74	9	0	0	6	3	9	94	6	35
2020	HP-04	63	17	8	8	4	0	0	79	13	24
2020	HP-05	50	40	0	10	0	0	0	90	10	10
2019	HP	64	10	9	2	1	1	14	86	3	103
2019	HP-03	63	9	11	2	0	0	15	85	3	46
2019	HP-04	68	7	14	0	4	0	7	81	4	28

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	38	22	10	10	1	1	56	21	89
2020	HP-03	14	43	17	14	9	3	0	59	24	35
2020	HP-04	17	29	25	13	17	0	0	46	29	24
2020	HP-05	30	30	20	0	10	0	10	67	11	10
2019	HP	6	40	25	18	10	1	0	46	28	103
2019	HP-03	7	33	30	20	9	2	0	40	29	46
2019	HP-04	4	43	11	25	18	0	0	46	43	28
2018	HP	14	35	22	11	14	3	0	51	26	63
2018	HP-03	19	41	4	19	15	4	0	62	35	27
2018	HP-04	11	33	28	6	17	6	0	47	24	18
2017	HP	12	30	24	14	15	2	2	44	31	98
2017	HP-03	19	24	22	16	19	0	0	43	35	37
2017	HP-04	11	25	25	11	19	6	3	39	33	36

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	35	26	8	6	2	0	60	14	89
2020	HP-03	31	31	23	9	6	0	0	63	14	35
2020	HP-04	17	29	33	17	4	0	0	46	21	24
2020	HP-05	20	40	10	0	20	10	0	67	22	10
2019	HP	16	36	27	9	9	3	0	54	18	102
2019	HP-03	20	26	26	11	15	2	0	47	27	46
2019	HP-04	14	32	29	14	7	4	0	48	22	28
2018	HP	27	37	21	5	6	3	0	67	12	62
2018	HP-03	35	42	8	4	12	0	0	77	15	26
2018	HP-04	24	35	29	6	0	6	0	63	6	17
2017	HP	30	35	20	8	4	1	1	67	12	99
2017	HP-03	32	32	19	8	8	0	0	65	16	37
2017	HP-04	33	31	25	6	3	3	0	66	9	36
2014	HP	24	39	25	1	6	3	2	66	8	120
2014	HP-02	38	23	31	0	8	0	0	62	8	13
2014	HP-03	16	37	37	2	5	0	2	55	7	43
2014	HP-04	24	44	16	2	7	4	2	74	10	45

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	33	25	4	4	3	2	64	10	89
2020	HP-03	34	26	23	6	3	3	6	66	9	35
2020	HP-04	21	33	33	4	8	0	0	54	13	24
2020	HP-05	40	30	0	10	10	10	0	78	22	10
2019	HP	17	41	24	7	5	5	2	61	13	103
2019	HP-03	17	41	17	4	9	7	4	66	15	46
2019	HP-04	18	36	29	11	4	4	0	56	15	28
2018	HP	27	41	17	5	6	3	0	70	11	63
2018	HP-03	33	33	22	0	11	0	0	67	11	27
2018	HP-04	29	35	18	6	6	6	0	69	13	17
2017	HP	23	35	24	6	5	4	3	62	12	99
2017	HP-03	22	38	22	5	5	5	3	65	12	37
2017	HP-04	28	25	25	6	8	6	3	58	15	36
2014	HP	20	45	23	3	3	4	2	69	6	120
2014	HP-02	38	15	31	15	0	0	0	54	15	13
2014	HP-03	9	54	25	0	7	5	0	66	7	43
2014	HP-04	20	42	24	2	2	4	4	68	5	45

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	26	31	29	4	4	3	1	60	9	89
2020	HP-03	31	29	31	6	0	0	3	62	6	35
2020	HP-04	21	25	42	4	4	4	0	48	9	24
2020	HP-05	30	30	10	10	10	10	0	67	22	10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	34	30	21	6	4	2	2	67	11	89
2020	HP-03	37	23	26	11	0	3	0	62	12	35
2020	HP-04	21	29	33	4	8	4	0	52	13	24
2020	HP-05	60	10	10	0	20	0	0	70	20	10

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	35	34	15	12	4	0	0	69	17	89
2020	HP-03	37	34	17	9	3	0	0	71	11	35
2020	HP-04	29	33	21	13	4	0	0	63	17	24
2020	HP-05	50	20	0	30	0	0	0	70	30	10
2019	HP	28	36	13	14	10	0	0	64	23	103
2019	HP-03	24	35	11	15	15	0	0	59	30	46
2019	HP-04	43	21	11	18	7	0	0	64	25	28
2018	HP	30	29	17	13	11	0	0	59	24	63
2018	HP-03	33	30	15	11	11	0	0	63	22	27
2018	HP-04	35	18	12	24	12	0	0	53	35	17
2017	HP	31	35	15	8	9	0	2	66	18	98
2017	HP-03	36	25	19	8	11	0	0	61	19	36
2017	HP-04	33	36	8	11	8	0	3	71	20	36
2014	HP	29	39	16	7	8	1	2	69	14	119
2014	HP-02	38	31	23	8	0	0	0	69	8	13
2014	HP-03	16	47	16	6	9	2	2	66	17	43
2014	HP-04	33	31	13	9	11	0	2	66	20	45

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	38	10	15	8	0	67	22	89
2020	HP-03	29	43	9	17	3	0	71	20	35
2020	HP-04	29	29	13	13	17	0	58	29	24
2020	HP-05	30	40	0	20	10	0	70	30	10
2019	HP	22	36	23	8	12	0	58	20	102
2019	HP-03	22	29	24	9	16	0	51	24	45
2019	HP-04	29	36	18	7	11	0	64	18	28
2018	HP	30	22	24	10	14	0	52	24	63
2018	HP-03	30	22	22	7	19	0	52	26	27
2018	HP-04	35	18	24	12	12	0	53	24	17
2017	HP	30	24	18	9	17	1	55	27	99
2017	HP-03	30	27	16	11	16	0	57	27	37
2017	HP-04	36	14	22	6	22	0	50	28	36
2014	HP	18	35	18	18	10	1	54	28	120
2014	HP-02	23	31	23	8	8	8	58	17	13
2014	HP-03	12	40	26	14	9	0	51	23	43
2014	HP-04	27	24	11	24	13	0	51	38	45

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	37	13	18	4	0	64	22	89
2020	HP-03	29	34	17	17	3	0	63	20	35
2020	HP-04	25	33	13	25	4	0	58	29	24
2020	HP-05	30	40	0	20	10	0	70	30	10
2019	HP	20	33	21	15	12	0	53	26	102
2019	HP-03	20	29	16	18	18	0	49	36	45
2019	HP-04	32	21	21	14	11	0	54	25	28
2018	HP	29	25	19	13	14	0	54	27	63
2018	HP-03	30	26	26	7	11	0	56	19	27
2018	HP-04	29	18	24	12	18	0	47	29	17
2017	HP	23	27	20	11	17	1	51	29	99
2017	HP-03	27	22	24	16	11	0	49	27	37
2017	HP-04	28	22	17	3	31	0	50	33	36
2014	HP	21	31	22	14	12	0	52	26	120
2014	HP-02	23	46	15	8	8	0	69	15	13
2014	HP-03	14	35	20	16	14	0	49	30	43
2014	HP-04	29	20	22	13	16	0	49	29	45

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	33	30	17	8	9	1	1	65	18	87
2020	HP-03	29	37	20	9	6	0	0	66	14	35
2020	HP-04	35	17	26	4	13	4	0	55	18	23
2019	HP	25	25	25	13	11	3	0	51	24	102
2019	HP-03	24	28	22	11	13	2	0	53	24	46
2019	HP-04	36	21	18	14	11	0	0	57	25	28
2018	HP	27	24	24	10	14	2	0	52	24	63
2018	HP-03	22	26	19	11	19	4	0	50	31	27
2018	HP-04	35	12	35	12	6	0	0	47	18	17
2017	HP	27	31	15	5	17	3	1	61	23	99
2017	HP-03	32	27	14	11	14	3	0	61	25	37
2017	HP-04	33	25	14	0	22	6	0	62	24	36
2014	HP	20	31	18	12	10	9	1	57	24	120
2014	HP-02	38	38	15	8	0	0	0	77	8	13
2014	HP-03	9	30	19	14	16	9	2	45	34	43
2014	HP-04	27	31	16	9	9	9	0	63	20	45

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	HP	17	45	38	89
2020	HP-03	20	51	29	35
2020	HP-04	25	33	42	24
2020	HP-05	0	50	50	10
2019	HP	20	45	35	104
2019	HP-03	17	46	37	46
2019	HP-04	25	39	36	28
2018	HP	16	51	33	63
2018	HP-03	19	41	41	27
2018	HP-04	18	76	6	17
2017	HP	16	48	36	99
2017	HP-03	8	46	46	37
2017	HP-04	28	53	19	36
2014	HP	20	47	33	120
2014	HP-02	8	77	15	13
2014	HP-03	16	47	37	43
2014	HP-04	20	40	40	45

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	HP	67	13	13	7	0	0	15
2019	HP	76	10	10	5	0	0	21
2018	HP	60	0	10	20	10	0	10
2017	HP	50	6	13	19	0	13	16
2017	HP-04	60	0	10	10	0	20	10
2014	HP	38	8	8	38	9999	7	24

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	26	74	89
2020	HP-03	26	74	35
2020	HP-04	21	79	24
2019	HP	22	78	103
2019	HP-03	33	67	46
2018	HP	34	66	64
2018	HP-03	30	70	27
2018	HP-04	33	67	18

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	61	39	23
2019	HP	43	57	23
2019	HP-03	47	53	15
2018	HP	36	64	22

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	43	57	23
2019	HP	52	48	23
2019	HP-03	60	40	15
2018	HP	55	45	22

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	HP	100	23
2019	HP	100	23
2019	HP-03	100	15
2018	HP	100	22

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	23

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	23
2018	HP	0	100	22

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	39	61	23
2019	HP	43	57	23
2019	HP-03	60	40	15
2018	HP	36	64	22

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	48	52	23
2019	HP	48	52	23
2019	HP-03	60	40	15
2018	HP	41	59	22

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	57	43	23
2019	HP	52	48	23
2019	HP-03	53	47	15
2018	HP	50	50	22

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	22	78	23
2019	HP	30	70	23
2019	HP-03	33	67	15
2018	HP	41	59	22

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	43	57	23
2019	HP	22	78	23
2018	HP	45	55	22

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	48	52	23
2019	HP	43	57	23
2019	HP-03	33	67	15
2018	HP	59	41	22

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	48	52	23
2019	HP	30	70	23
2019	HP-03	33	67	15
2018	HP	45	55	22

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2020	HP	100	23
2019	HP	100	23
2019	HP-03	100	15
2018	HP	100	22

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	39	61	23
2019	HP	30	70	23
2019	HP-03	40	60	15

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	57	43	23
2019	HP	61	39	23
2019	HP-03	60	40	15
2018	HP	64	36	22

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	30	70	23
2019	HP	30	70	23
2018	HP	32	68	22

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	23	77	22

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	52	48	23
2019	HP	52	48	23
2019	HP-03	60	40	15
2018	HP	45	55	22

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	23	77	22

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	22	78	23
2019	HP	26	74	23
2019	HP-03	33	67	15
2018	HP	36	64	22

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	0	100	23

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	23	77	22

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	43	57	23
2019	HP-03	33	67	15
2018	HP	27	73	22

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	20

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	20

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	35	65	20

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	45	55	20

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	20

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	65	35	20

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	HP	0	100	20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	19	25	13	13	23	6	2	48	38	88
2020	HP-03	23	23	11	17	17	9	0	50	38	35
2020	HP-04	17	25	21	8	25	4	0	43	35	24
2020	HP-05	30	30	0	10	20	0	10	67	33	10
2019	HP	16	24	19	13	13	13	2	47	30	104
2019	HP-03	20	17	13	15	20	15	0	44	41	46
2019	HP-04	14	21	25	11	11	14	4	43	26	28
2018	HP	18	22	18	12	22	5	3	43	37	65
2018	HP-03	18	18	14	18	18	7	7	42	42	28
2018	HP-04	22	17	22	6	28	6	0	41	35	18
2017	HP	19	24	16	8	15	11	6	52	28	99
2017	HP-03	19	22	16	16	11	11	5	48	32	37
2017	HP-04	25	19	17	6	14	14	6	55	24	36
2014	HP	19	28	20	8	10	11	3	55	21	120
2014	HP-02	31	8	15	15	8	23	0	50	30	13
2014	HP-03	5	44	19	9	7	13	2	58	19	43
2014	HP-04	29	18	24	7	11	4	7	53	20	45

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	27	10	16	13	2	2	59	31	89
2020	HP-03	31	26	14	17	9	3	0	59	26	35
2020	HP-04	29	25	4	17	21	4	0	57	39	24
2020	HP-05	40	20	10	10	10	0	10	67	22	10
2019	HP	23	30	22	11	13	2	0	54	24	104
2019	HP-03	26	26	15	11	20	2	0	53	31	46
2019	HP-04	18	32	25	11	11	4	0	52	22	28
2018	HP	25	31	22	9	12	2	0	56	22	65
2018	HP-03	25	36	14	11	11	4	0	63	22	28
2018	HP-04	22	22	28	11	17	0	0	44	28	18
2017	HP	26	31	13	11	11	5	2	61	25	97
2017	HP-03	19	32	16	14	11	5	3	56	26	37
2017	HP-04	32	29	12	12	12	3	0	64	24	34
2014	HP	20	43	17	7	5	8	1	69	13	120
2014	HP-02	23	31	23	8	8	8	0	58	17	13
2014	HP-03	5	56	21	7	5	4	2	65	13	43
2014	HP-04	29	31	16	4	7	13	0	69	13	45

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	10	90	88
2019	HP	10	90	103
2019	HP-03	13	87	46
2018	HP	11	89	65

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HP	0	100	10

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	17	30	8	8	12	1	47	18	89
2020	HP-03	26	14	29	9	6	17	0	48	17	35
2020	HP-04	17	21	42	13	0	8	0	41	14	24
2020	HP-05	40	20	10	0	10	10	10	75	13	10
2019	HP	20	21	28	6	9	13	3	49	17	104
2019	HP-03	20	17	22	7	17	15	2	45	29	46
2019	HP-04	21	18	36	7	0	14	4	48	9	28
2018	HP	18	25	35	3	8	8	3	48	12	65
2018	HP-03	21	25	29	0	11	7	7	54	13	28
2018	HP-04	22	11	44	6	11	6	0	35	18	18
2017	HP	21	23	27	6	3	12	7	55	11	99
2017	HP-03	16	22	27	3	8	19	5	50	14	37
2017	HP-04	25	19	31	8	0	11	6	53	10	36
2014	HP	15	33	27	1	2	20	3	62	3	120
2014	HP-02	31	15	23	0	15	15	0	55	18	13
2014	HP-03	2	49	19	0	0	25	5	73	0	43
2014	HP-04	20	22	33	2	0	18	4	54	3	45

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	29	21	26	10	8	4	1	54	19	89
2020	HP-03	34	17	29	11	6	3	0	53	18	35
2020	HP-04	21	21	38	13	4	4	0	43	17	24
2020	HP-05	40	20	10	0	10	10	10	75	13	10
2019	HP	27	32	22	5	8	6	1	63	13	104
2019	HP-03	26	26	20	4	15	7	2	57	21	46
2019	HP-04	29	32	21	11	0	7	0	65	12	28
2018	HP	24	33	29	3	6	5	0	60	10	63
2018	HP-03	26	33	26	4	7	4	0	62	12	27
2018	HP-04	18	29	35	0	12	6	0	50	13	17
2017	HP	30	27	21	6	5	6	4	64	12	99
2017	HP-03	19	24	30	5	5	11	5	52	13	37
2017	HP-04	31	36	17	6	6	3	3	71	12	36
2014	HP	22	42	23	3	1	9	2	71	4	120
2014	HP-02	23	38	15	8	8	8	0	67	17	13
2014	HP-03	9	58	21	0	0	9	2	76	0	43
2014	HP-04	29	22	31	4	0	11	2	59	5	45

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	15	21	25	18	21	36	39	89
2020	HP-03	20	17	29	17	17	37	34	35
2020	HP-04	8	29	17	17	29	38	46	24
2020	HP-05	0	20	40	20	20	20	40	10

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	13	25	21	15	25	1	39	40	89
2020	HP-03	14	31	9	20	26	0	46	46	35
2020	HP-04	8	29	33	8	21	0	38	29	24
2020	HP-05	20	20	10	10	40	0	40	50	10
2019	HP	9	18	17	22	31	2	28	54	103
2019	HP-03	7	20	11	27	33	2	27	61	45
2019	HP-04	4	18	29	18	32	0	21	50	28
2018	HP	11	16	16	16	42	0	27	58	64
2018	HP-03	7	18	14	18	43	0	25	61	28
2018	HP-04	12	18	12	12	47	0	29	59	17
2017	HP	13	19	20	15	33	0	32	48	98
2017	HP-03	5	19	24	19	32	0	24	51	37
2017	HP-04	8	25	22	8	36	0	33	44	36

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	37	22	5	3	1	70	8	87
2020	HP-03	23	51	23	0	0	3	76	0	35
2020	HP-04	26	39	26	9	0	0	65	9	23
2020	HP-05	40	20	30	0	10	0	60	10	10
2019	HP	34	37	18	8	3	1	71	11	104
2019	HP-03	35	39	15	9	0	2	76	9	46
2019	HP-04	50	25	21	4	0	0	75	4	28
2018	HP	31	28	31	6	2	2	60	8	64
2018	HP-03	32	39	29	0	0	0	71	0	28
2018	HP-04	29	18	47	0	0	6	50	0	17
2017	HP	40	29	16	7	5	2	71	12	99
2017	HP-03	38	35	14	11	3	0	73	14	37
2017	HP-04	44	28	17	3	3	6	76	6	36

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	47	29	15	6	1	2	78	7	87
2020	HP-03	51	31	11	3	0	3	85	3	35
2020	HP-04	35	30	26	4	4	0	65	9	23
2020	HP-05	50	20	20	0	0	10	78	0	10
2019	HP	45	19	20	7	5	4	67	12	104
2019	HP-03	54	20	15	4	4	2	76	9	46
2019	HP-04	43	14	29	4	7	4	59	11	28
2018	HP	47	32	10	6	3	2	80	10	62
2018	HP-03	54	35	12	0	0	0	88	0	26
2018	HP-04	41	29	12	0	12	6	75	13	17
2017	HP	43	31	12	6	3	5	78	10	99
2017	HP-03	38	41	11	8	3	0	78	11	37
2017	HP-04	50	22	8	6	3	11	81	9	36

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	24	19	16	13	1	52	29	88
2020	HP-03	31	29	11	17	9	3	62	26	35
2020	HP-04	22	26	39	9	4	0	48	13	23
2020	HP-05	60	10	0	20	10	0	70	30	10
2019	HP	24	32	15	14	13	2	57	27	104
2019	HP-03	30	33	20	9	7	2	64	16	46
2019	HP-04	25	36	7	21	7	4	63	30	28
2018	HP	22	23	23	20	11	0	45	31	64
2018	HP-03	29	25	25	14	7	0	54	21	28
2018	HP-04	24	18	24	24	12	0	41	35	17
2017	HP	24	25	25	12	12	1	50	25	99
2017	HP-03	22	32	27	14	5	0	54	19	37
2017	HP-04	22	19	25	14	17	3	43	31	36

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	47	32	15	2	2	2	80	5	88
2020	HP-03	49	34	9	0	3	6	88	3	35
2020	HP-04	46	33	21	0	0	0	79	0	24
2020	HP-05	50	20	20	0	10	0	70	10	10
2019	HP	43	27	19	4	5	2	72	9	102
2019	HP-03	47	31	16	4	0	2	80	5	45
2019	HP-04	39	32	18	4	7	0	71	11	28
2018	HP	48	24	13	8	6	2	73	15	63
2018	HP-03	57	32	4	4	4	0	89	7	28
2018	HP-04	44	19	25	6	6	0	63	13	16
2017	HP	46	22	14	6	9	2	70	16	99
2017	HP-03	57	8	16	11	8	0	65	19	37
2017	HP-04	44	31	14	3	6	3	77	9	36

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	34	23	5	7	0	66	11	88
2020	HP-03	31	43	14	3	9	0	74	11	35
2020	HP-04	38	38	21	4	0	0	75	4	24
2020	HP-05	20	40	20	10	10	0	60	20	10
2019	HP	32	30	17	13	7	2	63	20	104
2019	HP-03	37	22	17	15	7	2	60	22	46
2019	HP-04	25	46	18	11	0	0	71	11	28
2018	HP	30	30	13	14	13	2	60	27	64
2018	HP-03	36	36	11	4	14	0	71	18	28
2018	HP-04	24	24	24	24	0	6	50	25	17
2017	HP	28	32	14	14	11	0	60	25	99
2017	HP-03	30	32	8	11	19	0	62	30	37
2017	HP-04	33	28	19	14	6	0	61	19	36

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	34	28	18	8	6	6	66	14	88
2020	HP-03	41	26	9	15	3	6	72	19	34
2020	HP-04	33	38	21	0	8	0	71	8	24
2020	HP-05	20	30	30	10	10	0	50	20	10

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	32	37	16	9	6	0	0	69	15	87
2020	HP-03	38	38	15	0	9	0	0	76	9	34
2020	HP-04	29	42	17	13	0	0	0	71	13	24
2019	HP	26	27	26	12	9	0	1	53	20	104
2019	HP-03	28	22	30	7	11	0	2	51	18	46
2019	HP-04	21	32	18	21	7	0	0	54	29	28
2018	HP	25	27	21	10	14	2	2	54	25	63
2018	HP-03	26	19	33	7	11	0	4	46	19	27
2018	HP-04	39	28	6	11	17	0	0	67	28	18
2017	HP	31	27	24	9	8	0	0	58	17	99
2017	HP-03	30	35	24	5	5	0	0	65	11	37
2017	HP-04	31	25	19	14	11	0	0	56	25	36

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	31	35	25	3	5	1	67	8	88
2020	HP-03	38	35	24	0	0	3	76	0	34
2020	HP-04	21	46	29	4	0	0	67	4	24
2020	HP-05	40	30	10	0	20	0	70	20	10
2019	HP	27	34	19	12	5	3	64	17	102
2019	HP-03	31	36	20	7	4	2	68	11	45
2019	HP-04	26	37	15	15	4	4	65	19	27
2018	HP	37	27	17	5	13	2	65	18	63
2018	HP-03	37	30	19	4	11	0	67	15	27
2018	HP-04	39	17	22	6	11	6	59	18	18
2017	HP	28	28	18	15	6	4	59	22	99
2017	HP-03	22	41	14	16	8	0	62	24	37
2017	HP-04	39	22	17	14	3	6	65	18	36

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	31	16	8	6	0	1	70	14	87
2020	HP-03	47	29	12	6	3	0	3	79	9	34
2020	HP-04	21	42	17	13	8	0	0	63	21	24
2019	HP	29	29	21	11	10	0	1	58	20	104
2019	HP-03	30	28	20	11	9	0	2	60	20	46
2019	HP-04	29	29	11	21	11	0	0	57	32	28
2018	HP	32	24	25	8	10	0	2	56	18	63
2018	HP-03	30	30	26	4	11	0	0	59	15	27
2018	HP-04	28	17	39	6	6	0	6	47	12	18
2017	HP	31	23	18	15	9	1	2	56	25	99
2017	HP-03	30	30	5	22	11	3	0	61	33	37
2017	HP-04	36	19	22	11	8	0	3	57	20	36

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	40	28	15	6	11	0	68	17	87
2020	HP-03	47	32	12	0	9	0	79	9	34
2020	HP-04	17	35	22	13	13	0	52	26	23
2020	HP-05	40	10	30	10	10	0	50	20	10
2019	HP	34	29	16	11	10	1	63	20	104
2019	HP-03	39	20	20	7	13	2	60	20	46
2019	HP-04	32	29	7	21	11	0	61	32	28

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	49	31	13	6	1	80	7	86
2020	HP-03	55	42	3	0	0	97	0	33
2020	HP-04	35	43	17	4	0	78	4	23
2020	HP-05	40	10	30	20	0	50	20	10

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	48	27	10	8	6	0	1	76	14	88
2020	HP-03	53	35	6	3	0	0	3	91	3	34
2020	HP-04	42	33	21	4	0	0	0	75	4	24
2020	HP-05	40	10	10	30	10	0	0	50	40	10
2019	HP	44	29	12	10	5	0	1	74	15	104
2019	HP-03	48	30	13	7	0	0	2	80	7	46
2019	HP-04	50	25	7	11	7	0	0	75	18	28
2018	HP	37	37	10	11	5	0	2	74	16	63
2018	HP-03	41	33	15	4	7	0	0	74	11	27
2018	HP-04	33	44	6	11	0	0	6	82	12	18
2017	HP	38	28	18	5	7	1	2	68	13	98
2017	HP-03	38	32	19	5	3	0	3	72	8	37
2017	HP-04	43	31	11	6	3	3	3	79	9	35

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	43	36	16	2	2	1	80	5	89
2020	HP-03	40	46	11	0	0	3	88	0	35
2020	HP-04	42	33	17	4	4	0	75	8	24
2020	HP-05	50	30	20	0	0	0	80	0	10
2019	HP	47	30	15	6	2	1	77	8	103
2019	HP-03	51	29	13	4	0	2	82	5	45
2019	HP-04	46	32	7	11	4	0	79	14	28
2018	HP	46	29	16	5	3	2	76	8	63
2018	HP-03	48	22	22	4	4	0	70	7	27
2018	HP-04	50	33	11	6	0	0	83	6	18
2017	HP	53	31	8	4	4	0	84	8	99
2017	HP-03	54	35	8	3	0	0	89	3	37
2017	HP-04	53	31	6	6	6	0	83	11	36

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	33	16	9	3	1	71	13	88
2020	HP-03	38	32	15	9	3	3	73	12	34
2020	HP-04	38	29	21	13	0	0	67	13	24
2020	HP-05	40	20	20	10	10	0	60	20	10

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	70	18	2	3	3	1	1	91	7	88
2020	HP-03	79	15	0	0	6	0	0	94	6	34
2020	HP-04	54	25	8	8	0	4	0	83	9	24
2020	HP-05	70	10	0	10	10	0	0	80	20	10
2019	HP	60	19	8	3	3	0	7	85	6	103
2019	HP-03	59	13	11	2	4	0	11	80	7	46
2019	HP-04	67	19	4	4	4	0	4	88	8	27
2018	HP	56	22	6	5	6	3	2	82	12	63
2018	HP-03	48	26	7	11	4	4	0	77	15	27
2018	HP-04	61	17	11	0	6	0	6	82	6	18

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	60	19	7	6	7	1	0	80	13	88
2020	HP-03	63	23	6	3	6	0	0	86	9	35
2020	HP-04	46	25	8	8	8	4	0	74	17	24
2019	HP	58	19	7	8	8	0	1	78	16	104
2019	HP-03	54	15	7	9	15	0	0	70	24	46
2019	HP-04	68	11	7	14	0	0	0	79	14	28
2018	HP	60	11	5	6	17	0	0	71	24	63
2018	HP-03	63	7	7	4	19	0	0	70	22	27
2018	HP-04	50	22	6	0	22	0	0	72	22	18
2017	HP	60	13	12	5	8	1	0	74	13	99
2017	HP-03	54	22	16	3	5	0	0	76	8	37
2017	HP-04	69	8	8	6	6	3	0	80	11	36

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	30	16	11	6	0	67	17	88
2020	HP-03	47	29	15	3	6	0	76	9	34
2020	HP-04	21	21	25	29	4	0	42	33	24
2020	HP-05	60	30	10	0	0	0	90	0	10
2019	HP	35	38	13	8	8	0	72	15	104
2019	HP-03	30	33	15	13	9	0	63	22	46
2019	HP-04	54	25	7	7	7	0	79	14	28
2018	HP	39	30	17	3	9	2	70	13	64
2018	HP-03	41	30	26	0	4	0	70	4	27
2018	HP-04	33	33	17	6	11	0	67	17	18
2017	HP	34	38	13	7	7	0	72	14	98
2017	HP-03	22	47	14	11	6	0	69	17	36
2017	HP-04	50	25	17	3	6	0	75	8	36

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	50	23	13	7	8	0	73	15	88
2020	HP-03	56	18	15	6	6	0	74	12	34
2020	HP-04	46	21	13	13	8	0	67	21	24
2020	HP-05	50	20	10	0	20	0	70	20	10
2019	HP	49	14	17	10	12	0	62	21	103
2019	HP-03	46	9	17	11	17	0	54	28	46
2019	HP-04	54	11	14	14	7	0	64	21	28
2018	HP	44	20	14	6	14	2	65	21	64
2018	HP-03	48	22	7	7	15	0	70	22	27
2018	HP-04	44	17	22	6	11	0	61	17	18
2017	HP	45	19	14	8	13	0	64	21	99
2017	HP-03	46	16	14	8	16	0	62	24	37
2017	HP-04	44	17	17	11	11	0	61	22	36

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	48	20	7	5	5	16	81	11	87
2020	HP-03	63	14	3	0	3	17	93	3	35
2020	HP-04	42	21	4	4	4	25	83	11	24
2019	HP	62	12	9	3	3	13	84	7	104
2019	HP-03	67	7	4	4	2	15	87	8	46
2019	HP-04	75	11	7	0	0	7	92	0	28
2018	HP	58	9	9	2	3	19	83	6	64
2018	HP-03	74	4	7	0	0	15	91	0	27
2018	HP-04	56	6	6	6	0	28	85	8	18
2017	HP	55	14	9	1	5	16	82	7	99
2017	HP-03	73	5	5	0	0	16	94	0	37
2017	HP-04	56	14	17	3	0	11	78	3	36

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	49	31	12	2	1	3	84	3	89
2020	HP-03	63	29	9	0	0	0	91	0	35
2020	HP-04	42	33	8	4	0	13	86	5	24
2020	HP-05	50	30	20	0	0	0	80	0	10
2019	HP	60	21	9	4	5	1	82	9	103
2019	HP-03	62	18	4	7	7	2	82	14	45
2019	HP-04	57	29	11	0	4	0	86	4	28
2018	HP	56	19	11	6	0	8	81	7	64
2018	HP-03	78	11	4	4	0	4	92	4	27
2018	HP-04	33	39	6	11	0	11	81	13	18
2017	HP	61	22	9	3	2	2	85	5	99
2017	HP-03	62	19	8	3	3	5	86	6	37
2017	HP-04	67	14	14	6	0	0	81	6	36

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	60	21	10	2	2	1	3	85	5	89
2020	HP-03	54	31	6	0	0	0	9	94	0	35
2020	HP-04	54	33	8	4	0	0	0	88	4	24
2020	HP-05	50	0	30	10	10	0	0	50	20	10
2019	HP	59	18	11	7	5	0	1	78	12	104
2019	HP-03	57	15	13	9	4	0	2	73	13	46
2019	HP-04	50	29	14	4	4	0	0	79	7	28
2018	HP	58	23	5	6	3	2	3	85	10	64
2018	HP-03	59	22	7	7	4	0	0	81	11	27
2018	HP-04	50	33	6	0	0	6	6	94	0	18
2017	HP	51	19	16	7	6	0	0	71	13	99
2017	HP-03	43	30	19	5	3	0	0	73	8	37
2017	HP-04	50	11	19	11	8	0	0	61	19	36

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	53	25	10	8	1	3	80	9	89
2020	HP-03	57	20	14	3	0	6	82	3	35
2020	HP-04	63	17	13	8	0	0	79	8	24
2020	HP-05	30	40	0	30	0	0	70	30	10
2019	HP	59	25	8	6	1	1	85	7	102
2019	HP-03	67	15	11	4	0	2	84	4	46
2019	HP-04	56	33	4	7	0	0	89	7	27
2018	HP	58	33	5	0	2	3	94	2	64
2018	HP-03	44	48	4	0	4	0	93	4	27
2018	HP-04	72	22	6	0	0	0	94	0	18
2017	HP	53	34	11	0	2	0	87	2	99
2017	HP-03	54	35	11	0	0	0	89	0	37
2017	HP-04	56	33	8	0	3	0	89	3	36

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	22	40	27	4	6	63	10	89
2020	HP-03	23	43	29	0	6	66	6	35
2020	HP-04	17	50	29	4	0	67	4	24
2020	HP-05	20	30	30	10	10	50	20	10

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	28	33	17	4	0	1	45	22	89
2020	HP-03	17	29	43	11	0	0	0	46	11	35
2020	HP-04	21	33	29	13	4	0	0	54	17	24
2020	HP-05	20	10	30	30	10	0	0	30	40	10
2019	HP	13	33	32	17	5	0	0	46	22	104
2019	HP-03	15	28	33	17	7	0	0	43	24	46
2019	HP-04	11	50	25	7	7	0	0	61	14	28
2018	HP	18	28	32	11	11	0	0	46	22	65
2018	HP-03	11	32	39	11	7	0	0	43	18	28
2018	HP-04	22	22	39	11	6	0	0	44	17	18
2017	HP	18	26	36	7	11	1	1	45	19	99
2017	HP-03	11	32	38	3	16	0	0	43	19	37
2017	HP-04	31	19	31	11	6	0	3	51	17	36

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	10	16	35	26	12	0	1	39	26	89
2020	HP-03	3	20	29	34	14	0	0	49	23	35
2020	HP-04	8	13	42	21	17	0	0	38	21	24
2020	HP-05	30	10	40	10	10	0	0	20	40	10
2019	HP	11	12	38	26	14	0	0	40	23	101
2019	HP-03	13	7	33	22	24	0	0	47	20	45
2019	HP-04	7	15	41	37	0	0	0	37	22	27
2018	HP	15	10	36	23	13	0	3	37	25	61
2018	HP-03	12	8	42	27	12	0	0	38	19	26
2018	HP-04	6	18	29	24	12	0	12	40	27	17
2017	HP	6	18	34	22	17	1	1	40	25	99
2017	HP-03	5	19	32	27	14	3	0	42	25	37
2017	HP-04	3	19	25	22	28	0	3	51	23	36

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	21	33	26	12	4	3	0	56	17	89
2020	HP-03	20	31	29	9	9	3	0	53	18	35
2020	HP-04	17	38	21	17	4	4	0	57	22	24
2020	HP-05	10	50	20	20	0	0	0	60	20	10
2019	HP	16	39	22	14	8	2	0	56	22	102
2019	HP-03	20	33	20	18	7	2	0	55	25	45
2019	HP-04	19	37	19	15	11	0	0	56	26	27
2018	HP	18	34	23	13	11	2	0	52	25	62
2018	HP-03	20	36	16	16	12	0	0	56	28	25
2018	HP-04	22	17	33	17	11	0	0	39	28	18
2017	HP	12	33	18	10	16	9	1	50	30	98
2017	HP-03	5	32	19	11	24	8	0	41	38	37
2017	HP-04	22	31	11	11	11	14	0	61	26	36

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	17	31	22	18	7	5	51	27	87
2020	HP-03	14	31	17	29	3	6	48	33	35
2020	HP-04	18	18	36	14	5	9	40	20	22
2020	HP-05	20	40	10	10	20	0	60	30	10

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	20	21	10	19	2	48	30	89
2020	HP-03	29	29	17	6	20	0	57	26	35
2020	HP-04	17	25	17	13	21	8	45	36	24
2020	HP-05	50	0	10	20	20	0	50	40	10

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	30	30	16	8	11	2	3	63	20	88
2020	HP-03	31	34	14	3	14	0	3	68	18	35
2020	HP-04	25	29	17	17	4	8	0	59	23	24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	29	17	16	13	1	0	53	30	89
2020	HP-03	26	40	9	17	9	0	0	66	26	35
2020	HP-04	21	17	25	13	21	4	0	39	35	24
2020	HP-05	20	20	30	20	10	0	0	40	30	10
2019	HP	16	36	17	15	16	1	0	52	30	103
2019	HP-03	15	30	17	15	20	2	0	47	36	46
2019	HP-04	15	44	15	15	11	0	0	59	26	27
2018	HP	24	27	19	13	16	2	0	52	29	63
2018	HP-03	27	27	12	12	23	0	0	54	35	26
2018	HP-04	28	17	33	17	6	0	0	44	22	18
2017	HP	15	32	11	18	20	2	1	49	39	98
2017	HP-03	14	32	8	24	19	3	0	47	44	37
2017	HP-04	26	26	14	17	14	3	0	53	32	35

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	48	13	11	2	1	73	14	89
2020	HP-03	20	54	9	17	0	0	74	17	35
2020	HP-04	17	54	17	4	4	4	74	9	24
2020	HP-05	50	40	10	0	0	0	90	0	10

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	42	15	10	5	1	70	15	88
2020	HP-03	20	49	11	11	9	0	69	20	35
2020	HP-04	21	50	17	8	0	4	74	9	24

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	24	34	28	10	2	1	1	59	13	89
2020	HP-03	17	40	26	11	3	0	3	59	15	35
2020	HP-04	21	42	29	4	0	4	0	65	4	24
2020	HP-05	40	10	50	0	0	0	0	50	0	10

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	36	20	10	2	1	2	66	13	88
2020	HP-03	26	51	11	9	0	0	3	79	9	35
2020	HP-04	17	42	25	13	0	4	0	61	13	24
2020	HP-05	40	0	50	0	10	0	0	40	10	10

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	36	19	18	2	10	15	73	3	89
2020	HP-03	40	14	20	3	11	11	70	4	35
2020	HP-04	33	25	13	4	8	17	78	6	24
2020	HP-05	50	0	40	0	0	10	56	0	10

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	27	35	24	9	3	2	63	13	89
2020	HP-03	29	29	29	6	6	3	59	12	35
2020	HP-04	21	46	17	13	0	4	70	13	24
2020	HP-05	20	40	20	20	0	0	60	20	10

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	38	28	13	10	11	66	22	88
2020	HP-03	43	31	9	6	11	74	17	35
2020	HP-04	30	22	26	9	13	52	22	23
2020	HP-05	50	10	10	10	20	60	30	10

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	28	38	13	11	9	1	67	21	88
2020	HP-03	26	37	17	9	11	0	63	20	35
2020	HP-04	26	35	13	17	4	4	64	23	23
2020	HP-05	40	30	10	10	10	0	70	20	10

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	23	27	27	8	15	0	0	50	23	26
2019	HP	9	41	18	14	18	0	0	50	32	22

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	37	63	27

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	10	30	20	30	10	0	0	40	40	10

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	22	78	87
2020	HP-03	30	70	33
2020	HP-04	17	83	24
2020	HP-05	10	90	10

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	14	86	86
2020	HP-03	15	85	33
2020	HP-04	17	83	24
2020	HP-05	0	100	10
2019	HP	11	89	103
2019	HP-03	13	87	45
2019	HP-04	7	93	28
2017	HP	17	83	99
2017	HP-03	22	78	37
2017	HP-04	17	83	36
2014	HP	9	91	120
2014	HP-03	14	86	43

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	25	75	12

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	67	33	12
2019	HP	80	20	10
2017	HP	70	30	17
2014	HP	80	20	10

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2017	HP	17	23	0	43	17	0	0	40	60	12

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	41	18	18	10	6	2	5	63	17	88
2020	HP-03	38	21	18	9	6	0	9	65	16	34
2020	HP-04	38	8	25	21	0	8	0	50	23	24
2020	HP-05	50	20	0	10	20	0	0	70	30	10

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	57	30	12	35	65	89
2020	HP-03	60	29	11	32	68	35
2020	HP-04	46	33	21	42	58	24
2020	HP-05	60	30	10	33	67	10

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	HP	27	73	51
2020	HP-03	14	86	21
2020	HP-04	55	45	11

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	12	16	26	16	28	2	29	45	50
2020	HP-03	5	20	20	25	30	0	25	55	20
2020	HP-04	0	27	36	9	27	0	27	36	11

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	8	22	22	12	35	2	30	48	51
2020	HP-03	0	29	14	14	43	0	29	57	21
2020	HP-04	0	36	36	9	18	0	36	27	11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	HP	46	18	13	8	9	1	4	68	18	89
2020	HP-03	34	29	17	9	6	0	6	67	15	35
2020	HP-04	50	13	17	8	8	0	4	65	17	24
2020	HP-05	70	0	0	10	20	0	0	70	30	10
2019	HP	44	15	17	12	12	0	2	59	24	103
2019	HP-03	39	11	28	11	9	0	2	51	20	46
2019	HP-04	50	21	7	18	4	0	0	71	21	28
2018	HP	38	13	13	16	16	0	6	53	33	64
2018	HP-03	33	15	15	19	19	0	0	48	37	27
2018	HP-04	44	6	6	17	11	0	17	60	33	18

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - HP

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Question 57j. Please indicate the nature of the harassment you experienced. Threat