2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - DD

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 27 9 36 9 0 0 45 45 11

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 73 18 9 0 0 0 0 91 0 11
2017 DD 73 13 6 5 0 0 3 89 5 29
2017 DD-04 76 10 9 0 0 0 5 91 0 19
2014 DD 61 32 4 0 2 0 0 94 2 47
2014 DD-04 54 46 0 0 0 0 0 100 0 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 9 9 18 0 0 0 73 18 11
2019 DD 41 24 6 29 0 0 0 65 29 17
2017 DD 45 34 8 6 6 0 0 79 13 30
2017 DD-04 39 42 5 10 5 0 0 81 14 20
2014 DD 30 39 12 10 8 0 0 70 19 47
2014 DD-04 25 35 18 16 6 0 0 60 22 31

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 27 9 9 0 0 55 18 11
2019 DD 29 24 12 24 12 0 0 53 35 17
2018 DD 11 47 16 21 0 0 5 61 22 19
2018 DD-04 10 50 20 10 0 0 10 67 11 10
2017 DD 22 19 25 26 8 0 0 42 34 30
2017 DD-04 14 14 37 29 5 0 0 29 34 20
2014 DD 7 37 12 25 18 0 0 44 43 47
2014 DD-04 5 38 13 22 22 0 0 43 44 31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 36 27 9 0 0 0 64 9 11
2019 DD 41 29 12 18 0 0 0 71 18 17
2017 DD 50 37 10 3 0 0 0 87 3 29
2017 DD-04 43 42 10 5 0 0 0 86 5 20
2014 DD 38 44 10 4 2 0 2 83 7 47
2014 DD-04 30 48 13 3 3 0 3 80 7 31

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 64 18 0 0 0 0 82 0 11
2019 DD 41 24 24 6 6 0 0 65 12 17
2018 DD 37 47 11 0 0 0 5 89 0 19
2018 DD-04 40 40 10 0 0 0 10 89 0 10
2017 DD 43 20 23 14 0 0 0 63 14 29
2017 DD-04 39 19 29 13 0 0 0 58 13 20
2014 DD 35 38 6 6 11 2 2 76 18 47
2014 DD-04 25 49 6 6 10 3 0 77 17 31

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 55 0 9 0 0 0 91 9 11
2019 DD 29 41 24 0 6 0 0 71 6 17
2018 DD 37 32 26 0 5 0 0 68 5 19
2018 DD-04 30 30 30 0 10 0 0 60 10 10
2017 DD 32 46 16 3 3 0 0 78 6 30
2017 DD-04 29 47 14 5 5 0 0 76 10 20
2014 DD 20 54 18 9 0 0 0 73 9 47
2014 DD-04 17 54 16 13 0 0 0 71 13 31

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 55 9 18 9 0 0 64 27 11
2019 DD 18 35 24 0 24 0 0 53 24 17
2018 DD 18 24 18 24 18 0 0 41 41 17
2017 DD 16 29 26 14 16 0 0 45 30 30
2017 DD-04 10 19 34 13 24 0 0 29 37 20
2014 DD 10 30 31 13 16 0 0 40 29 47
2014 DD-04 10 33 28 13 16 0 0 43 29 31

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 45 36 9 0 0 0 55 9 11
2019 DD 18 47 18 6 12 0 0 65 18 17
2018 DD 21 42 11 21 5 0 0 63 26 19
2018 DD-04 30 20 20 20 10 0 0 50 30 10
2017 DD 16 35 28 11 10 0 0 51 21 30
2017 DD-04 10 43 32 5 10 0 0 53 14 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 27 27 0 0 0 0 73 0 11
2019 DD 29 29 12 12 12 6 0 63 25 17
2018 DD 30 45 5 10 10 0 0 75 20 20
2018 DD-04 30 40 10 10 10 0 0 70 20 10
2017 DD 29 46 16 0 10 0 0 74 10 30
2017 DD-04 29 52 14 0 5 0 0 81 5 20
2014 DD 26 53 8 11 0 2 0 81 11 47
2014 DD-04 21 50 13 13 0 3 0 74 14 31

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 36 36 0 0 0 0 64 0 11
2019 DD 29 24 18 12 18 0 0 53 29 17
2018 DD 10 40 25 10 15 0 0 50 25 20
2018 DD-04 10 40 20 20 10 0 0 50 30 10
2017 DD 19 32 16 20 10 3 0 53 31 30
2017 DD-04 10 34 19 18 14 5 0 46 34 20

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 73 18 9 0 0 0 0 91 0 11
2019 DD 65 24 12 0 0 0 0 88 0 17
2018 DD 35 55 10 0 0 0 0 90 0 20
2018 DD-04 40 60 0 0 0 0 0 100 0 10
2017 DD 44 43 13 0 0 0 0 87 0 30
2017 DD-04 47 39 14 0 0 0 0 86 0 20
2014 DD 57 35 8 0 0 0 0 92 0 47
2014 DD-04 62 26 13 0 0 0 0 87 0 31

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 64 0 18 0 0 0 82 18 11
2019 DD 24 29 24 6 18 0 0 53 24 17
2018 DD 11 37 26 11 16 0 0 47 26 19
2018 DD-04 20 20 30 20 10 0 0 40 30 10
2017 DD 17 42 17 10 15 0 0 59 25 29
2017 DD-04 10 47 19 10 14 0 0 57 24 20
2014 DD 20 25 18 17 16 0 4 46 34 47
2014 DD-04 14 32 25 16 13 0 0 46 29 31

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 36 18 18 0 0 0 64 18 11
2019 DD 29 18 35 0 18 0 0 47 18 17
2018 DD 25 20 30 10 15 0 0 45 25 20
2018 DD-04 10 30 30 20 10 0 0 40 30 10
2017 DD 19 34 22 16 8 0 0 53 24 30
2017 DD-04 14 37 24 19 5 0 0 52 24 20
2014 DD 20 25 23 18 11 0 4 46 30 47
2014 DD-04 15 31 25 13 16 0 0 46 29 31

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 18 27 0 0 0 55 27 11
2019 DD 29 24 18 12 18 0 0 53 29 17
2018 DD 10 35 35 15 5 0 0 45 20 20
2018 DD-04 10 20 50 20 0 0 0 30 20 10
2017 DD 19 31 26 13 11 0 0 50 24 30
2017 DD-04 14 37 24 14 10 0 0 52 24 20
2014 DD 16 34 21 17 12 0 0 51 29 47
2014 DD-04 9 43 26 13 9 0 0 52 22 31

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 70 20 10 0 0 0 0 90 0 10
2019 DD 41 41 12 6 0 0 0 82 6 17
2018 DD 50 30 15 0 0 0 5 84 0 20
2018 DD-04 60 30 10 0 0 0 0 90 0 10
2017 DD 42 42 13 3 0 0 0 84 3 30
2017 DD-04 39 42 14 5 0 0 0 81 5 20
2014 DD 40 39 15 6 0 0 0 80 6 47
2014 DD-04 43 41 16 0 0 0 0 84 0 31

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 55 27 9 9 0 0 0 82 9 11
2019 DD 71 18 6 0 6 0 0 88 6 17
2018 DD 55 15 25 0 0 0 5 74 0 20
2018 DD-04 50 20 20 0 0 0 10 78 0 10
2017 DD 51 13 20 3 6 0 6 68 10 30
2017 DD-04 53 19 13 5 5 0 5 76 10 20
2014 DD 51 25 15 8 2 0 0 75 10 47
2014 DD-04 52 29 9 7 3 0 0 81 10 31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 20 20 20 30 10 0 0 40 40 10
2019 DD 18 24 29 12 12 0 6 25 44 17
2018 DD 28 6 44 6 11 0 6 18 35 18
2018 DD-04 10 10 50 10 10 0 10 22 22 10
2017 DD 22 20 29 17 10 0 3 27 43 29
2017 DD-04 20 15 44 5 10 0 5 16 37 19
2014 DD 14 39 28 8 10 0 0 19 53 47
2014 DD-04 11 48 19 13 10 0 0 22 59 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 10 30 20 0 30 0 10 33 44 10
2019 DD 18 18 18 24 12 0 12 40 40 17
2018 DD 18 29 12 24 6 6 6 33 53 17
2017 DD 15 13 39 10 17 7 0 28 30 29
2017 DD-04 15 20 29 15 10 10 0 28 39 19
2014 DD 16 25 27 10 19 2 2 30 43 47
2014 DD-04 18 26 34 6 16 0 0 22 43 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 20 0 30 20 20 0 10 44 22 10
2019 DD 12 18 18 24 6 0 24 38 38 17
2018 DD 6 29 29 18 18 0 0 35 35 17
2017 DD 24 18 26 6 10 10 6 19 51 30
2017 DD-04 19 18 29 5 10 10 10 18 46 20
2014 DD 30 15 27 16 8 2 2 25 47 47
2014 DD-04 33 16 28 10 9 3 0 20 51 31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 0 10 50 10 30 0 0 40 10 10
2019 DD 0 24 18 29 24 0 6 56 25 17
2018 DD 0 24 24 24 24 0 6 50 25 17
2017 DD 3 7 28 27 31 0 3 60 11 28
2017 DD-04 5 0 20 37 32 0 5 73 6 18
2014 DD 2 12 31 35 17 0 2 53 15 46
2014 DD-04 0 10 23 44 20 0 4 66 10 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 20 20 30 0 20 0 10 22 44 10
2019 DD 29 0 41 12 12 0 6 25 31 17
2018 DD 18 29 29 12 6 0 6 19 50 17
2017 DD 18 20 22 23 10 3 3 35 41 29
2017 DD-04 10 20 29 25 5 5 5 34 34 19
2014 DD 22 17 38 14 6 0 2 21 40 47
2014 DD-04 19 20 43 13 3 0 3 16 40 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 20 10 10 0 30 10 20 43 43 10
2019 DD 12 18 12 18 18 0 24 46 38 17
2018 DD 18 24 6 18 6 12 18 33 58 17
2017 DD 7 10 37 13 17 3 13 36 20 29
2017 DD-04 10 5 44 10 15 5 10 30 18 19
2014 DD 16 14 16 19 20 4 10 46 35 47
2014 DD-04 14 22 22 19 13 6 3 36 40 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 27 18 9 9 9 18 25 50 11
2019 DD 12 24 12 29 6 6 12 43 43 17
2018 DD 18 24 24 6 18 12 0 27 47 17
2017 DD 22 19 30 7 13 7 3 22 45 29
2017 DD-04 25 19 25 5 10 10 5 18 52 19
2014 DD 26 16 22 16 10 6 2 29 47 47
2014 DD-04 34 19 16 16 13 3 0 29 54 31

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 10 20 40 10 10 0 10 22 33 10
2019 DD 6 18 47 18 6 0 6 25 25 17
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 27 64 0 0 0 0 36 0 11
2019 DD 18 12 29 0 35 6 0 31 38 17
2018 DD 5 20 25 10 30 10 0 28 44 20
2018 DD-04 0 30 20 0 40 10 0 33 44 10
2017 DD 7 33 13 22 18 3 3 42 43 29
2017 DD-04 5 29 14 28 19 5 0 35 49 20
2014 DD 18 32 16 12 15 2 4 53 29 47
2014 DD-04 21 28 22 10 19 0 0 49 29 31

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 27 36 9 0 0 0 55 9 11
2019 DD 24 12 29 6 29 0 0 35 35 17
2018 DD 15 35 5 30 15 0 0 50 45 20
2018 DD-04 20 20 10 40 10 0 0 40 50 10
2017 DD 26 13 26 17 14 3 0 41 32 29
2017 DD-04 14 14 29 24 13 5 0 30 39 20
2014 DD 28 25 10 10 23 2 2 54 35 47
2014 DD-04 21 19 16 13 32 0 0 40 45 31

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 18 45 0 0 0 0 55 0 11
2019 DD 18 29 18 18 18 0 0 47 35 17
2018 DD 15 55 10 10 10 0 0 70 20 20
2018 DD-04 10 50 20 20 0 0 0 60 20 10
2017 DD 13 46 16 13 6 3 3 62 20 30
2017 DD-04 19 37 24 10 5 5 0 59 15 20
2014 DD 24 43 14 15 4 0 0 67 19 47
2014 DD-04 21 35 16 22 6 0 0 56 28 31

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 55 18 0 0 0 9 80 0 11
2019 DD 24 29 18 12 18 0 0 53 29 17
2018 DD 15 35 30 10 5 5 0 53 16 20
2018 DD-04 10 40 30 10 10 0 0 50 20 10

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 27 9 0 0 9 9 89 0 11
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 18 18 9 0 0 18 67 11 11
2019 DD 24 6 29 0 24 0 18 36 29 17

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 55 9 18 0 0 0 73 18 11
2019 DD 24 18 29 0 29 0 0 41 29 17
2018 DD 15 40 25 5 15 0 0 55 20 20
2018 DD-04 20 20 40 10 10 0 0 40 20 10
2017 DD 13 42 19 6 19 0 0 55 26 30
2017 DD-04 14 32 19 5 29 0 0 47 34 20
2014 DD 25 40 17 4 15 0 0 64 19 47
2014 DD-04 28 27 19 7 19 0 0 55 26 31

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 36 27 0 0 0 0 73 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 36 18 18 0 0 0 64 18 11
2019 DD 29 12 24 0 29 0 6 44 31 17
2018 DD 25 30 25 20 0 0 0 55 20 20
2018 DD-04 30 10 30 30 0 0 0 40 30 10
2017 DD 26 33 19 6 16 0 0 58 22 30
2017 DD-04 19 32 19 5 24 0 0 52 29 20
2014 DD 26 31 19 9 15 0 0 57 24 46
2014 DD-04 25 24 19 9 23 0 0 49 32 31

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DD 55 45 11

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 0 18 0 9 18 9 63 13 11

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 45 18 0 9 0 0 73 9 11
2019 DD 35 29 0 12 24 0 0 65 35 17
2018 DD 25 30 20 15 10 0 0 55 25 20
2018 DD-04 20 30 20 20 10 0 0 50 30 10
2017 DD 37 28 13 3 19 0 0 65 22 30
2017 DD-04 29 28 14 0 29 0 0 57 29 20
2014 DD 39 28 14 4 15 0 0 67 19 47
2014 DD-04 35 24 19 3 19 0 0 59 22 31
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 27 9 0 9 0 60 10 11
2019 DD 29 18 18 18 6 12 0 53 27 17
2018 DD 16 16 37 5 21 5 0 33 28 19
2018 DD-04 20 10 40 0 20 10 0 33 22 10
2017 DD 22 32 22 6 17 0 0 54 23 30
2017 DD-04 19 29 29 5 18 0 0 48 23 20
2014 DD 21 25 14 15 21 4 0 47 38 47
2014 DD-04 19 19 13 21 23 6 0 40 46 31

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 45 9 27 0 9 0 60 30 11
2019 DD 18 18 29 18 18 0 0 35 35 17
2018 DD 16 21 16 21 21 5 0 39 44 19
2018 DD-04 20 0 30 20 20 10 0 22 44 10
2017 DD 13 26 35 3 20 3 0 40 24 30
2017 DD-04 5 29 39 0 23 5 0 35 24 20
2014 DD 12 27 25 14 19 2 0 40 34 47
2014 DD-04 10 25 27 19 20 0 0 35 38 31

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 0 45 9 18 0 18 9 63 25 11
2019 DD 18 12 24 18 24 6 0 31 44 17
2018 DD 6 28 17 22 22 6 0 35 47 18
2017 DD 10 22 19 22 17 10 0 35 43 30
2017 DD-04 5 19 19 24 18 14 0 28 49 20
2014 DD 6 18 20 24 21 10 0 28 50 47
2014 DD-04 10 13 19 33 20 6 0 24 56 31

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 27 18 18 18 9 0 40 40 11
2019 DD 18 18 24 18 24 0 0 35 41 17
2018 DD 0 37 5 26 26 5 0 39 56 19
2018 DD-04 0 30 0 30 30 10 0 33 67 10
2017 DD 10 22 22 22 18 6 0 34 42 30
2017 DD-04 5 24 19 23 19 10 0 32 47 20
2014 DD 8 25 24 15 24 4 0 34 40 47
2014 DD-04 10 28 16 13 34 0 0 38 46 31

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 9 9 0 0 36 0 86 0 11
2019 DD 35 12 18 0 6 24 6 67 8 17
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 9 27 0 9 0 60 30 11
2019 DD 18 18 24 29 12 0 0 35 41 17
2018 DD 5 20 30 25 15 5 0 26 42 20
2018 DD-04 10 10 30 40 10 0 0 20 50 10
2017 DD 10 22 41 13 11 3 0 33 25 30
2017 DD-04 5 14 52 14 10 5 0 20 25 20
2014 DD 12 36 26 4 21 0 0 49 25 47
2014 DD-04 13 25 27 7 29 0 0 38 35 31

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 0 36 27 0 18 18 0 44 22 11
2019 DD 18 12 29 0 35 6 0 31 38 17

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 18 18 0 9 0 60 20 11
2019 DD 24 24 6 24 6 18 0 57 36 17
2018 DD 15 30 30 5 10 10 0 50 17 20
2018 DD-04 20 30 20 10 0 20 0 63 13 10
2017 DD 16 58 13 0 10 0 3 77 10 30
2017 DD-04 14 61 10 0 10 0 5 80 10 20
2014 DD 19 33 27 9 6 4 2 55 16 47
2014 DD-04 22 28 30 13 3 3 0 52 17 31

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 55 9 9 9 0 0 73 18 11
2019 DD 24 18 29 6 24 0 0 41 29 17
2018 DD 15 35 30 10 5 5 0 53 16 20
2018 DD-04 30 30 20 20 0 0 0 60 20 10

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 55 9 18 0 9 0 70 20 11
2019 DD 12 18 29 12 29 0 0 29 41 17
2018 DD 10 20 35 20 10 5 0 32 32 20
2018 DD-04 20 10 40 20 10 0 0 30 30 10
2017 DD 3 45 19 6 12 15 0 56 21 30
2017 DD-04 5 39 19 5 18 14 0 51 27 20
2014 DD 12 36 16 10 15 8 2 54 28 47
2014 DD-04 9 36 16 16 16 6 0 49 34 31

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 36 0 18 9 0 0 73 27 11
2019 DD 6 18 18 12 41 6 0 25 56 17
2018 DD 15 10 25 30 15 5 0 26 47 20
2018 DD-04 20 0 20 50 10 0 0 20 60 10
2017 DD 13 22 35 9 15 6 0 38 25 30
2017 DD-04 10 14 39 13 14 10 0 27 31 20
2014 DD 6 22 23 27 20 0 2 29 48 47
2014 DD-04 3 27 22 29 19 0 0 30 48 31

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 0 27 9 27 18 9 13 50 11
2019 DD 0 0 24 18 53 0 6 0 75 17
2018 DD 10 10 25 10 30 10 5 24 47 20
2018 DD-04 10 0 30 20 30 0 10 11 56 10
2017 DD 3 6 16 29 34 0 12 11 71 30
2017 DD-04 5 0 14 29 39 0 13 6 78 20
2014 DD 6 10 15 22 35 2 10 19 65 47
2014 DD-04 9 7 16 27 32 3 6 18 65 31

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 36 0 0 0 0 0 100 0 11
2019 DD 53 18 12 6 0 6 6 80 7 17

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 40 20 20 0 10 10 0 67 11 10
2019 DD 24 6 24 18 12 6 12 36 36 17

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 82 18 0 0 0 0 0 100 0 11
2019 DD 53 6 12 6 12 6 6 67 20 17

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 73 18 0 0 0 9 0 100 0 11
2019 DD 65 6 6 0 6 6 12 86 7 17

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 55 18 0 9 9 0 70 10 11
2019 DD 24 18 35 12 12 0 0 41 24 17
2018 DD 10 30 35 15 10 0 0 40 25 20
2018 DD-04 10 40 30 10 10 0 0 50 20 10
2017 DD 6 28 22 19 11 10 3 39 35 30
2017 DD-04 0 28 24 24 10 14 0 32 39 20

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 45 18 9 0 9 0 70 10 11
2019 DD 24 24 35 6 12 0 0 47 18 17
2018 DD 25 30 25 10 5 5 0 58 16 20
2018 DD-04 40 10 30 20 0 0 0 50 20 10
2017 DD 16 56 18 6 0 3 0 74 7 30
2017 DD-04 5 58 23 10 0 5 0 66 10 20
2014 DD 28 41 14 8 2 6 0 74 11 47
2014 DD-04 27 44 9 10 3 6 0 76 14 31

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 36 18 9 0 9 0 70 10 11
2019 DD 24 12 35 6 12 12 0 40 20 17
2018 DD 25 35 20 0 5 15 0 71 6 20
2018 DD-04 40 20 20 0 0 20 0 75 0 10
2017 DD 19 29 28 6 5 13 0 55 13 30
2017 DD-04 19 24 32 5 0 19 0 54 6 20
2014 DD 29 38 10 6 2 10 4 78 10 47
2014 DD-04 35 40 9 3 3 10 0 83 7 31

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 30 50 10 10 0 0 0 80 10 10

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 36 27 0 0 0 0 73 0 11

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 45 9 0 0 0 0 91 0 11
2019 DD 29 24 35 6 6 0 0 53 12 17
2018 DD 20 45 25 5 5 0 0 65 10 20
2018 DD-04 30 20 40 10 0 0 0 50 10 10
2017 DD 35 47 10 8 0 0 0 82 8 30
2017 DD-04 19 66 10 5 0 0 0 86 5 20
2014 DD 33 40 12 8 4 2 0 75 13 47
2014 DD-04 32 37 16 9 3 3 0 71 13 31

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 64 0 18 0 0 0 82 18 11
2019 DD 24 18 24 6 29 0 0 41 35 17
2018 DD 21 16 37 5 11 11 0 41 18 19
2018 DD-04 20 10 40 10 10 10 0 33 22 10
2017 DD 10 45 31 3 11 0 0 54 15 30
2017 DD-04 0 58 32 0 10 0 0 58 10 20
2014 DD 23 34 23 12 9 0 0 56 21 47
2014 DD-04 22 30 28 13 7 0 0 52 19 31

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 64 18 9 0 0 0 73 9 11
2019 DD 18 24 24 18 18 0 0 41 35 17
2018 DD 15 30 35 10 10 0 0 45 20 20
2018 DD-04 20 20 40 10 10 0 0 40 20 10
2017 DD 19 38 22 15 6 0 0 58 21 30
2017 DD-04 14 39 28 10 10 0 0 53 19 20
2014 DD 23 24 28 19 7 0 0 47 25 47
2014 DD-04 22 19 33 22 3 0 0 41 26 31

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 9 36 9 0 9 0 50 10 11
2019 DD 18 29 12 6 24 6 6 53 33 17
2018 DD 15 40 20 5 10 10 0 61 17 20
2018 DD-04 30 20 30 10 10 0 0 50 20 10
2017 DD 16 22 29 10 8 10 6 45 21 30
2017 DD-04 14 19 34 5 5 14 8 44 13 20
2014 DD 20 26 23 8 11 10 2 53 22 47
2014 DD-04 24 22 22 10 13 9 0 51 25 31
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 DD 36 45 18 11
2019 DD 29 41 29 17
2018 DD 21 47 32 19
2018 DD-04 10 60 30 10
2017 DD 12 49 40 29
2017 DD-04 0 52 48 20
2014 DD 18 50 32 47
2014 DD-04 16 51 34 31
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 DD 31 69 16
2018 DD 25 75 20

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 9 27 27 9 9 0 30 40 11
2019 DD 12 6 18 12 29 24 0 23 54 17
2018 DD 6 6 50 11 11 17 0 13 27 18
2017 DD 10 22 26 18 9 13 3 38 32 30
2017 DD-04 10 24 19 10 13 19 5 45 30 20
2014 DD 17 16 25 10 9 16 6 43 25 47
2014 DD-04 19 16 27 10 13 9 6 41 27 31

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 27 18 0 0 0 55 18 11
2019 DD 18 24 12 12 29 6 0 44 44 17
2018 DD 11 28 33 11 6 11 0 44 19 18
2017 DD 10 35 40 0 9 6 0 48 9 30
2017 DD-04 10 34 34 0 13 10 0 48 15 20
2014 DD 23 34 18 9 7 8 2 63 17 47
2014 DD-04 22 30 22 7 7 9 3 60 15 31
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 27 36 0 0 18 0 56 0 11
2019 DD 18 6 24 0 24 29 0 33 33 17
2018 DD 5 20 45 10 5 15 0 29 18 20
2018 DD-04 10 20 60 10 0 0 0 30 10 10
2017 DD 6 47 16 3 6 19 3 68 11 30
2017 DD-04 5 39 19 5 8 19 5 57 17 20
2014 DD 21 17 29 4 6 21 2 49 13 47
2014 DD-04 22 14 32 3 10 16 3 45 16 31

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 36 9 0 0 0 55 9 11
2019 DD 24 24 18 6 18 12 0 53 27 17
2018 DD 10 30 35 5 10 10 0 44 17 20
2018 DD-04 20 30 40 10 0 0 0 50 10 10
2017 DD 16 47 19 3 6 10 0 69 10 30
2017 DD-04 10 43 19 5 8 14 0 62 15 20
2014 DD 27 28 26 6 2 10 0 62 10 46
2014 DD-04 26 24 33 3 0 13 0 58 4 30
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 45 0 0 0 0 55 0 11

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 55 18 9 18 0 0 0 73 18 11
2019 DD 24 24 24 12 18 0 0 47 29 17
2018 DD 26 37 32 0 5 0 0 63 5 19
2018 DD-04 20 70 10 0 0 0 0 90 0 10
2017 DD 19 22 23 13 19 0 3 43 33 30
2017 DD-04 10 29 23 14 19 0 5 41 35 20

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 45 27 0 9 0 0 64 9 11
2019 DD 31 44 19 0 6 0 0 75 6 16
2018 DD 37 37 16 11 0 0 0 74 11 19
2018 DD-04 50 40 0 10 0 0 0 90 10 10
2017 DD 30 33 24 3 7 0 3 65 10 29
2017 DD-04 25 46 19 0 5 0 5 75 5 19

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 36 9 0 0 0 55 9 11
2019 DD 44 31 19 6 0 0 0 75 6 16
2018 DD 42 21 32 5 0 0 0 63 5 19
2018 DD-04 60 30 0 10 0 0 0 90 10 10
2017 DD 36 30 14 10 3 0 7 71 14 29
2017 DD-04 30 35 14 10 0 0 10 73 11 19

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 18 36 9 9 0 9 40 20 11
2019 DD 31 13 19 19 19 0 0 44 38 16
2018 DD 44 17 6 22 11 0 0 61 33 18
2018 DD-04 60 20 0 10 10 0 0 80 20 10
2017 DD 24 24 13 19 14 0 7 51 35 28
2017 DD-04 21 27 20 11 11 0 11 54 24 18

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 55 27 0 0 0 9 9 100 0 11
2019 DD 75 6 0 0 0 0 19 100 0 16
2018 DD 83 11 6 0 0 0 0 94 0 18
2018 DD-04 100 0 0 0 0 0 0 100 0 10
2017 DD 56 10 5 3 0 0 26 89 4 29
2017 DD-04 56 15 0 0 0 0 29 100 0 19

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 55 9 0 0 0 0 91 0 11
2019 DD 50 31 13 6 0 0 0 81 6 16
2018 DD 50 40 5 0 5 0 0 90 5 20
2018 DD-04 80 20 0 0 0 0 0 100 0 10
2017 DD 46 29 18 3 3 0 0 75 7 29
2017 DD-04 46 29 15 5 5 0 0 75 10 19

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 27 18 0 0 0 55 18 11

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 27 9 18 9 0 9 60 30 11
2019 DD 31 19 38 0 13 0 0 50 13 16
2018 DD 26 47 11 5 11 0 0 74 16 19
2018 DD-04 30 30 20 0 20 0 0 60 20 10
2017 DD 23 20 29 15 3 3 7 48 20 29
2017 DD-04 10 25 34 15 5 5 5 39 23 19

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 55 0 9 18 0 9 70 30 11
2019 DD 19 25 19 19 19 0 0 44 38 16
2018 DD 32 26 21 16 5 0 0 58 21 19
2018 DD-04 40 30 20 10 0 0 0 70 10 10
2017 DD 17 36 16 15 10 3 3 57 27 29
2017 DD-04 15 35 19 5 15 5 5 56 23 19

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 18 9 18 0 0 55 27 11
2019 DD 25 25 25 13 13 0 0 50 25 16
2018 DD 40 25 15 5 15 0 0 65 20 20
2018 DD-04 40 30 20 0 10 0 0 70 10 10
2017 DD 26 26 15 15 10 3 6 57 27 30
2017 DD-04 14 29 23 14 10 5 5 48 27 20

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 18 9 9 9 9 0 70 20 11
2019 DD 44 13 13 19 13 0 0 56 31 16

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 18 36 0 9 0 9 50 10 11

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 27 18 0 9 0 9 70 10 11
2019 DD 44 31 6 13 0 0 6 80 13 16
2018 DD 53 21 26 0 0 0 0 74 0 19
2018 DD-04 60 20 20 0 0 0 0 80 0 10
2017 DD 30 36 12 8 7 0 7 71 16 29
2017 DD-04 20 46 14 5 5 0 10 73 11 19

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 45 9 9 9 0 0 73 18 11
2019 DD 35 41 12 6 6 0 0 76 12 17
2018 DD 60 25 10 0 5 0 0 85 5 20
2018 DD-04 60 20 20 0 0 0 0 80 0 10
2017 DD 51 41 8 0 0 0 0 92 0 30
2017 DD-04 43 52 5 0 0 0 0 95 0 20

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 45 18 18 9 0 0 55 27 11

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 18 0 9 0 9 0 90 10 11
2019 DD 81 13 0 0 6 0 0 94 6 16
2018 DD 74 11 5 0 0 11 0 94 0 19
2018 DD-04 90 0 0 0 0 10 0 100 0 10

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 82 18 0 0 0 0 0 100 0 11
2019 DD 53 24 6 6 12 0 0 76 18 17
2018 DD 50 25 10 5 5 5 0 79 11 20
2018 DD-04 60 20 10 10 0 0 0 80 10 10
2017 DD 67 18 11 0 0 3 0 88 0 30
2017 DD-04 58 28 10 0 0 5 0 90 0 20

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 9 9 0 0 9 9 89 0 11
2019 DD 25 38 25 0 6 0 6 67 7 16
2018 DD 53 32 0 11 0 0 5 89 11 19
2018 DD-04 30 40 0 20 0 0 10 78 22 10
2017 DD 44 30 12 7 0 0 7 80 7 28
2017 DD-04 35 39 10 10 0 0 5 79 11 19

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 27 0 0 0 9 0 100 0 11
2019 DD 41 29 0 18 12 0 0 71 29 17
2018 DD 45 15 20 5 10 5 0 63 16 20
2018 DD-04 30 20 30 10 10 0 0 50 20 10
2017 DD 42 22 26 6 3 0 0 64 10 30
2017 DD-04 34 24 28 10 5 0 0 58 14 20

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 0 0 9 0 9 45 80 20 11
2019 DD 50 6 6 0 0 0 38 90 0 16
2018 DD 58 0 0 5 0 0 37 92 8 19
2018 DD-04 50 0 0 10 0 0 40 83 17 10
2017 DD 54 6 5 3 0 0 31 88 5 30
2017 DD-04 53 10 0 0 0 0 37 100 0 20

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 55 36 9 0 0 0 0 91 0 11
2019 DD 56 31 0 0 0 0 13 100 0 16
2018 DD 63 21 0 5 0 0 11 94 6 19
2018 DD-04 60 20 0 10 0 0 10 89 11 10
2017 DD 54 22 8 3 0 3 9 87 4 30
2017 DD-04 43 34 0 5 0 5 13 94 6 20

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 64 18 9 9 0 0 0 82 9 11
2019 DD 50 13 19 0 6 0 13 71 7 16
2018 DD 63 32 5 0 0 0 0 95 0 19
2018 DD-04 70 20 10 0 0 0 0 90 0 10
2017 DD 48 28 5 10 6 0 3 78 17 30
2017 DD-04 43 37 0 10 10 0 0 81 19 20

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 73 0 0 0 0 0 100 0 11
2019 DD 50 31 19 0 0 0 0 81 0 16
2018 DD 65 25 5 0 5 0 0 90 5 20
2018 DD-04 60 40 0 0 0 0 0 100 0 10
2017 DD 51 31 11 0 3 0 3 85 3 30
2017 DD-04 58 28 5 0 5 0 5 90 5 20

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 45 27 9 0 0 0 64 9 11

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 0 64 27 9 0 0 0 64 9 11
2019 DD 18 41 24 6 12 0 0 59 18 17
2018 DD 21 21 47 11 0 0 0 42 11 19
2017 DD 16 31 40 6 6 0 0 47 13 30
2017 DD-04 10 37 39 5 10 0 0 47 14 20

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 0 91 0 0 0 0 0 9 11
2019 DD 12 18 35 29 6 0 0 35 29 17
2018 DD 0 11 63 16 11 0 0 26 11 19
2018 DD-04 0 0 70 20 10 0 0 30 0 10
2017 DD 6 10 49 29 6 0 0 35 16 30
2017 DD-04 5 10 61 14 10 0 0 24 14 20

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 45 36 9 0 0 0 55 9 11
2019 DD 12 24 35 12 12 6 0 38 25 17
2018 DD 16 32 32 11 0 11 0 53 12 19
2018 DD-04 30 40 20 10 0 0 0 70 10 10
2017 DD 10 40 33 7 3 7 0 54 11 29
2017 DD-04 5 34 37 10 5 10 0 43 16 20

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 36 36 9 0 9 0 50 10 11

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 27 36 18 9 0 0 36 27 11

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 27 36 0 0 9 0 60 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 27 27 27 18 0 0 0 55 18 11
2019 DD 18 18 18 18 29 0 0 35 47 17
2018 DD 21 32 11 21 11 5 0 56 33 19
2018 DD-04 30 30 10 20 10 0 0 60 30 10
2017 DD 7 26 39 18 3 7 0 35 23 29
2017 DD-04 0 30 44 10 5 10 0 34 17 19

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 73 18 0 0 0 0 82 0 11

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 55 18 9 0 0 0 73 9 11

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 55 27 0 0 0 0 73 0 11

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 36 36 0 0 9 0 60 0 11

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 55 18 9 0 0 9 9 89 0 11

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 9 27 45 0 9 9 0 40 10 11

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 45 27 0 9 0 0 64 9 11

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 36 18 9 0 0 0 73 9 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DD 18 82 11

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 DD 9 91 11
2019 DD 24 76 17
2014 DD 15 85 47
2014 DD-04 19 81 31

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 36 27 9 0 9 9 9 78 11 11
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 18 64 18 0 78 22 11

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 DD 45 36 0 9 0 0 9 90 10 11
2019 DD 56 6 13 0 19 0 6 67 20 16
2018 DD 61 11 6 17 6 0 0 72 22 18
2018 DD-04 60 10 10 20 0 0 0 70 20 10
Date modified: