2020 Public Service Employee Survey Results for Department of National Defence by Question 106. Please indicate your occupational group and level. Occupational group and level - AR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 52 7 10 0 0 0 83 10 29
2020 AR-05 38 54 8 0 0 0 0 92 0 13

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 69 17 3 7 3 0 0 86 10 29
2020 AR-05 77 15 8 0 0 0 0 92 0 13
2017 AR 50 21 0 21 8 0 0 71 29 24
2017 AR-05 30 30 0 20 20 0 0 60 40 10
2014 AR 58 24 5 4 4 0 4 86 8 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 34 17 3 7 0 0 72 10 29
2020 AR-05 38 46 15 0 0 0 0 85 0 13
2019 AR 31 54 8 0 8 0 0 85 8 26
2019 AR-05 31 46 15 0 8 0 0 77 8 13
2017 AR 26 45 13 12 4 0 0 71 16 24
2017 AR-05 20 50 10 10 10 0 0 70 20 10
2014 AR 24 35 20 8 8 4 0 62 17 24

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 36 32 14 14 4 0 0 68 18 28
2020 AR-05 31 38 15 15 0 0 0 69 15 13
2019 AR 15 42 8 19 15 0 0 58 35 26
2019 AR-05 15 23 15 23 23 0 0 38 46 13
2018 AR 8 54 8 15 15 0 0 62 31 13
2017 AR 13 46 0 25 16 0 0 59 41 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 16 39 8 20 12 0 4 58 34 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 48 7 3 3 0 0 86 7 29
2020 AR-05 54 31 8 8 0 0 0 85 8 13
2019 AR 36 40 16 0 8 0 0 76 8 25
2019 AR-05 31 31 23 0 15 0 0 62 15 13
2017 AR 46 33 12 8 0 0 0 79 8 24
2017 AR-05 50 20 20 10 0 0 0 70 10 10
2014 AR 46 38 12 4 0 0 0 84 4 24

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 31 17 0 7 0 0 76 7 29
2020 AR-05 38 38 15 0 8 0 0 77 8 13
2019 AR 42 38 8 0 12 0 0 81 12 26
2019 AR-05 31 38 15 0 15 0 0 69 15 13
2018 AR 31 46 8 8 8 0 0 77 15 13
2017 AR 38 37 17 8 0 0 0 75 8 24
2017 AR-05 50 30 10 10 0 0 0 80 10 10
2014 AR 46 24 13 4 8 4 0 74 13 24

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 28 14 10 3 0 0 72 14 29
2020 AR-05 38 38 15 8 0 0 0 77 8 13
2019 AR 35 42 4 15 0 4 0 80 16 26
2019 AR-05 23 46 8 15 0 8 0 75 17 13
2018 AR 23 38 31 0 8 0 0 62 8 13
2017 AR 25 58 4 8 4 0 0 84 12 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 22 37 17 20 4 0 0 58 24 24

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 7 31 21 3 0 0 45 24 29
2020 AR-05 31 8 38 23 0 0 0 38 23 13
2019 AR 15 27 27 19 12 0 0 42 31 26
2019 AR-05 8 23 31 31 8 0 0 31 38 13
2018 AR 15 23 15 31 15 0 0 38 46 13
2017 AR 26 25 16 16 16 0 0 51 33 24
2017 AR-05 20 30 10 10 30 0 0 50 40 10
2014 AR 22 24 21 20 12 0 0 46 33 24

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 28 14 14 10 0 0 62 24 29
2020 AR-05 31 23 23 15 8 0 0 54 23 13
2019 AR 12 46 15 15 12 0 0 58 27 26
2019 AR-05 0 38 23 23 15 0 0 38 38 13
2018 AR 15 38 15 15 15 0 0 54 31 13
2017 AR 26 41 8 12 12 0 0 67 25 24
2017 AR-05 30 30 20 0 20 0 0 60 20 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 38 10 14 0 0 0 76 14 29
2020 AR-05 38 31 15 15 0 0 0 69 15 13
2019 AR 31 38 19 8 4 0 0 69 12 26
2019 AR-05 31 31 23 8 8 0 0 62 15 13
2018 AR 23 69 0 8 0 0 0 92 8 13
2017 AR 30 46 12 12 0 0 0 75 12 24
2017 AR-05 40 40 10 10 0 0 0 80 10 10
2014 AR 34 46 8 4 8 0 0 80 12 24

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 28 21 17 3 0 0 59 21 29
2020 AR-05 23 38 15 23 0 0 0 62 23 13
2019 AR 19 38 15 19 8 0 0 58 27 26
2019 AR-05 8 31 31 23 8 0 0 38 31 13
2018 AR 15 31 31 0 23 0 0 46 23 13
2017 AR 26 29 21 21 4 0 0 55 25 24
2017 AR-05 20 30 30 10 10 0 0 50 20 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 41 10 7 0 0 0 83 7 29
2020 AR-05 31 46 15 8 0 0 0 77 8 13
2019 AR 62 23 8 4 4 0 0 85 8 26
2019 AR-05 54 23 15 0 8 0 0 77 8 13
2018 AR 46 54 0 0 0 0 0 100 0 13
2017 AR 54 42 4 0 0 0 0 96 0 24
2017 AR-05 60 40 0 0 0 0 0 100 0 10
2014 AR 76 20 4 0 0 0 0 96 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 34 21 7 7 0 0 66 14 29
2020 AR-05 31 31 23 8 8 0 0 62 15 13
2019 AR 12 48 12 16 12 0 0 60 28 25
2019 AR-05 15 38 23 8 15 0 0 54 23 13
2018 AR 15 31 23 15 15 0 0 46 31 13
2017 AR 17 46 4 29 4 0 0 63 33 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10
2014 AR 4 51 24 8 12 0 0 55 20 24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 24 41 17 14 3 0 0 66 17 29
2020 AR-05 23 46 15 15 0 0 0 69 15 13
2019 AR 23 27 31 15 4 0 0 50 19 26
2019 AR-05 8 15 54 15 8 0 0 23 23 13
2018 AR 8 62 15 8 8 0 0 69 15 13
2017 AR 17 37 21 21 4 0 0 55 25 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 42 12 20 4 0 0 63 24 24

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 41 28 14 0 0 0 59 14 29
2020 AR-05 15 31 46 8 0 0 0 46 8 13
2019 AR 12 46 15 12 15 0 0 58 27 26
2019 AR-05 0 38 31 23 8 0 0 38 31 13
2018 AR 15 23 0 38 23 0 0 38 62 13
2017 AR 17 29 8 25 17 4 0 48 43 24
2017 AR-05 20 30 10 30 10 0 0 50 40 10
2014 AR 22 29 12 24 12 0 0 51 37 24

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 24 14 14 3 0 0 69 17 29
2020 AR-05 54 15 31 0 0 0 0 69 0 13
2019 AR 38 42 12 4 4 0 0 81 8 26
2019 AR-05 38 38 15 0 8 0 0 77 8 13
2018 AR 23 54 8 8 8 0 0 77 15 13
2017 AR 21 71 4 4 0 0 0 92 4 24
2017 AR-05 30 60 10 0 0 0 0 90 0 10
2014 AR 42 42 8 8 0 0 0 84 8 24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 19 22 19 0 0 0 59 19 27
2020 AR-05 42 8 17 33 0 0 0 50 33 12
2019 AR 42 19 31 8 0 0 0 62 8 26
2019 AR-05 46 23 15 15 0 0 0 69 15 13
2018 AR 46 8 31 15 0 0 0 54 15 13
2017 AR 42 29 21 9 0 0 0 70 9 24
2017 AR-05 50 40 10 0 0 0 0 90 0 10
2014 AR 46 33 14 4 4 0 0 78 8 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 7 38 21 31 3 0 0 34 45 29
2020 AR-05 15 46 8 31 0 0 0 31 62 13
2019 AR 16 32 36 16 0 0 0 16 48 25
2019 AR-05 17 42 33 8 0 0 0 8 58 12
2018 AR 23 46 15 8 0 8 0 8 75 13
2017 AR 21 58 21 0 0 0 0 0 79 24
2017 AR-05 20 60 20 0 0 0 0 0 80 10
2014 AR 20 26 50 4 0 0 0 4 46 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 3 24 21 34 14 3 0 50 29 29
2020 AR-05 0 38 15 31 8 8 0 42 42 13
2019 AR 16 32 32 20 0 0 0 20 48 25
2019 AR-05 8 58 8 25 0 0 0 25 67 12
2018 AR 23 23 31 8 15 0 0 23 46 13
2017 AR 16 37 38 8 0 0 0 8 54 24
2017 AR-05 20 40 20 20 0 0 0 20 60 10
2014 AR 16 33 47 0 0 0 4 0 51 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 28 31 17 3 0 0 21 48 29
2020 AR-05 15 31 31 23 0 0 0 23 46 13
2019 AR 28 36 28 8 0 0 0 8 64 25
2019 AR-05 8 58 25 8 0 0 0 8 67 12
2018 AR 62 15 23 0 0 0 0 0 77 13
2017 AR 42 29 25 0 0 0 5 0 74 24
2017 AR-05 50 20 30 0 0 0 0 0 70 10
2014 AR 46 33 17 4 0 0 0 4 79 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 3 21 34 28 14 0 0 41 24 29
2020 AR-05 0 23 31 38 8 0 0 46 23 13
2019 AR 4 20 28 44 4 0 0 48 24 25
2019 AR-05 8 17 17 58 0 0 0 58 25 12
2018 AR 15 23 31 23 8 0 0 31 38 13
2017 AR 25 16 38 16 4 0 0 21 42 24
2017 AR-05 30 10 40 10 10 0 0 20 40 10
2014 AR 16 20 39 24 0 0 0 24 37 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 10 34 14 24 14 3 0 39 46 29
2020 AR-05 8 38 15 23 8 8 0 33 50 13
2019 AR 24 32 28 16 0 0 0 16 56 25
2019 AR-05 8 33 33 25 0 0 0 25 42 12
2018 AR 38 31 15 8 8 0 0 15 69 13
2017 AR 21 33 33 9 4 0 0 13 54 24
2017 AR-05 20 20 60 0 0 0 0 0 40 10
2014 AR 38 38 20 4 0 0 0 4 76 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 10 17 24 28 21 0 0 48 28 29
2020 AR-05 8 23 38 23 8 0 0 31 31 13
2019 AR 8 36 40 12 4 0 0 16 44 25
2019 AR-05 17 42 42 0 0 0 0 0 58 12
2018 AR 15 23 23 23 15 0 0 38 38 13
2017 AR 17 34 21 25 4 0 0 29 51 24
2017 AR-05 20 20 30 30 0 0 0 30 40 10
2014 AR 14 28 28 25 4 0 0 29 42 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 18 36 25 14 7 0 0 21 54 28
2020 AR-05 25 25 33 8 8 0 0 17 50 12
2019 AR 19 46 23 12 0 0 0 12 65 26
2019 AR-05 15 38 23 23 0 0 0 23 54 13
2018 AR 15 62 15 8 0 0 0 8 77 13
2017 AR 41 34 17 8 0 0 0 8 75 24
2017 AR-05 40 30 10 20 0 0 0 20 70 10
2014 AR 42 28 29 0 0 0 0 0 71 24

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 3 10 59 10 14 0 3 25 14 29
2020 AR-05 0 8 38 23 23 0 8 50 8 13
2019 AR 16 16 36 28 4 0 0 32 32 25
2019 AR-05 17 17 25 33 8 0 0 42 33 12
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 34 17 7 7 7 0 67 15 29
2020 AR-05 23 23 31 8 8 8 0 50 17 13
2019 AR 23 35 19 12 8 0 4 60 20 26
2019 AR-05 15 31 38 0 15 0 0 46 15 13
2018 AR 0 46 31 8 15 0 0 46 23 13
2017 AR 22 29 33 8 4 0 4 53 13 24
2017 AR-05 20 20 40 10 10 0 0 40 20 10
2014 AR 16 42 21 4 8 8 0 63 13 24

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 38 10 10 0 0 0 79 10 29
2020 AR-05 46 31 15 8 0 0 0 77 8 13
2019 AR 27 46 15 8 4 0 0 73 12 26
2019 AR-05 0 54 31 8 8 0 0 54 15 13
2018 AR 23 46 0 23 8 0 0 69 31 13
2017 AR 34 42 4 16 4 0 0 75 21 24
2017 AR-05 20 40 10 20 10 0 0 60 30 10
2014 AR 20 42 12 9 12 4 0 65 22 24

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 45 10 0 0 0 0 90 0 29
2020 AR-05 62 31 8 0 0 0 0 92 0 13
2019 AR 46 35 15 4 0 0 0 81 4 26
2019 AR-05 31 46 23 0 0 0 0 77 0 13
2018 AR 38 15 23 15 0 8 0 58 17 13
2017 AR 30 46 16 4 4 0 0 75 8 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 30 49 12 9 0 0 0 79 9 24

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 52 7 7 0 0 0 86 7 29
2020 AR-05 38 46 8 8 0 0 0 85 8 13
2019 AR 31 50 12 4 4 0 0 81 8 26
2019 AR-05 8 69 15 0 8 0 0 77 8 13
2018 AR 46 23 8 8 15 0 0 69 23 13

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 62 17 10 3 0 7 0 85 4 29
2020 AR-05 69 0 23 0 0 8 0 75 0 13
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 59 28 7 3 0 0 3 89 4 29
2020 AR-05 46 38 15 0 0 0 0 85 0 13
2019 AR 50 27 15 4 4 0 0 77 8 26
2019 AR-05 31 31 23 8 8 0 0 62 15 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 28 21 3 3 0 0 72 7 29
2020 AR-05 31 31 31 8 0 0 0 62 8 13
2019 AR 20 44 24 4 8 0 0 64 12 25
2019 AR-05 8 38 31 8 15 0 0 46 23 13
2018 AR 23 46 15 0 15 0 0 69 15 13
2017 AR 34 25 21 12 8 0 0 59 21 24
2017 AR-05 30 10 20 20 20 0 0 40 40 10
2014 AR 28 55 8 8 0 0 0 84 8 24

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 48 31 7 3 10 0 0 79 14 29
2020 AR-05 38 31 15 8 8 0 0 69 15 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 31 10 3 10 0 0 76 14 29
2020 AR-05 38 38 8 8 8 0 0 77 15 13
2019 AR 24 36 24 8 8 0 0 60 16 25
2019 AR-05 17 17 33 17 17 0 0 33 33 12
2018 AR 31 46 0 15 8 0 0 77 23 13
2017 AR 30 41 12 4 12 0 0 71 16 24
2017 AR-05 20 50 0 10 20 0 0 70 30 10
2014 AR 29 38 20 0 12 0 0 67 12 24

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AR 41 59 29
2020 AR-05 31 69 13

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 72 10 7 0 3 0 7 89 4 29
2020 AR-05 77 8 8 0 0 0 8 92 0 13

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 28 10 7 3 0 0 79 10 29
2020 AR-05 46 38 8 8 0 0 0 85 8 13
2019 AR 31 46 8 8 8 0 0 77 15 26
2019 AR-05 15 46 15 8 15 0 0 62 23 13
2018 AR 38 31 8 15 8 0 0 69 23 13
2017 AR 51 29 12 0 8 0 0 79 8 24
2017 AR-05 40 30 10 0 20 0 0 70 20 10
2014 AR 47 28 8 4 12 0 0 76 16 24
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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 39 29 11 11 4 7 0 73 15 28
2020 AR-05 23 38 15 8 0 15 0 73 9 13
2019 AR 27 42 23 4 4 0 0 69 8 26
2019 AR-05 23 46 23 0 8 0 0 69 8 13
2018 AR 8 38 31 15 0 8 0 50 17 13
2017 AR 13 46 8 8 16 8 0 64 27 24
2017 AR-05 0 40 20 20 20 0 0 40 40 10
2014 AR 33 12 9 12 5 28 0 63 25 24

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 28 14 21 10 0 0 55 31 29
2020 AR-05 15 23 31 23 8 0 0 38 31 13
2019 AR 27 31 31 8 4 0 0 58 12 26
2019 AR-05 23 23 46 0 8 0 0 46 8 13
2018 AR 8 31 23 23 15 0 0 38 38 13
2017 AR 5 38 21 21 16 0 0 43 37 24
2017 AR-05 0 20 20 40 20 0 0 20 60 10
2014 AR 12 24 25 8 22 8 0 40 32 24

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 28 24 21 7 0 0 48 28 29
2020 AR-05 15 15 38 23 8 0 0 31 31 13
2019 AR 8 27 38 19 4 4 0 36 24 26
2019 AR-05 15 23 31 23 8 0 0 38 31 13
2018 AR 0 23 46 23 8 0 0 23 31 13
2017 AR 0 30 25 25 21 0 0 30 46 24
2017 AR-05 0 30 20 30 20 0 0 30 50 10
2014 AR 0 24 33 13 22 8 0 27 38 24

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 28 17 24 14 0 0 45 38 29
2020 AR-05 8 23 15 31 23 0 0 31 54 13
2019 AR 8 27 27 27 8 4 0 36 36 26
2019 AR-05 15 15 38 15 15 0 0 31 31 13
2018 AR 0 38 15 31 15 0 0 38 46 13
2017 AR 5 30 25 21 21 0 0 34 41 24
2017 AR-05 0 20 20 30 30 0 0 20 60 10
2014 AR 13 24 16 16 30 0 0 38 46 24

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 48 17 14 14 3 0 3 68 18 29
2020 AR-05 38 15 23 15 0 0 8 58 17 13
2019 AR 50 15 23 4 4 4 0 68 8 26
2019 AR-05 38 15 23 8 8 8 0 58 17 13
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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 24 10 28 0 0 0 62 28 29
2020 AR-05 23 23 15 38 0 0 0 46 38 13
2019 AR 27 42 15 15 0 0 0 69 15 26
2019 AR-05 31 23 15 31 0 0 0 54 31 13
2018 AR 8 46 38 8 0 0 0 54 8 13
2017 AR 9 37 21 25 8 0 0 46 33 24
2017 AR-05 0 40 10 40 10 0 0 40 50 10
2014 AR 12 47 12 8 20 0 0 59 28 24

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 14 31 21 24 7 3 0 46 32 29
2020 AR-05 15 23 23 15 15 8 0 42 33 13
2019 AR 8 35 23 12 23 0 0 42 35 26
2019 AR-05 8 38 23 15 15 0 0 46 31 13

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 31 31 7 0 0 0 62 7 29
2020 AR-05 23 31 46 0 0 0 0 54 0 13
2019 AR 44 28 16 4 4 4 0 75 8 25
2019 AR-05 33 17 25 8 8 8 0 55 18 12
2018 AR 23 46 8 8 15 0 0 69 23 13
2017 AR 38 29 16 12 4 0 0 67 16 24
2017 AR-05 30 20 30 10 10 0 0 50 20 10
2014 AR 24 34 14 8 8 8 4 66 19 24

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 38 28 0 0 3 0 71 0 29
2020 AR-05 23 31 38 0 0 8 0 58 0 13
2019 AR 46 31 19 0 4 0 0 77 4 26
2019 AR-05 31 31 31 0 8 0 0 62 8 13
2018 AR 8 58 8 17 0 8 0 73 18 12

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 28 34 10 3 7 0 48 15 29
2020 AR-05 8 23 46 15 0 8 0 33 17 13
2019 AR 4 38 15 15 8 15 4 52 29 26
2019 AR-05 0 23 23 8 15 23 8 33 33 13
2018 AR 0 33 25 25 8 8 0 36 36 12
2017 AR 8 38 25 4 16 4 4 51 22 24
2017 AR-05 10 40 20 0 20 0 10 56 22 10
2014 AR 28 8 10 20 8 24 0 48 38 24

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 41 17 14 10 0 0 59 24 29
2020 AR-05 8 38 31 15 8 0 0 46 23 13
2019 AR 23 23 12 27 15 0 0 46 42 26
2019 AR-05 15 23 15 23 23 0 0 38 46 13
2018 AR 8 54 0 23 15 0 0 62 38 13
2017 AR 13 37 8 17 25 0 0 50 42 24
2017 AR-05 20 40 0 20 20 0 0 60 40 10
2014 AR 8 42 8 20 18 4 0 52 40 24

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 10 17 17 21 7 7 36 44 29
2020 AR-05 15 8 15 15 23 15 8 30 50 13
2019 AR 8 19 12 27 35 0 0 27 62 26
2019 AR-05 0 23 15 31 31 0 0 23 62 13
2018 AR 15 31 0 15 38 0 0 46 54 13
2017 AR 8 30 21 16 25 0 0 38 41 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10
2014 AR 4 16 12 21 46 0 0 20 67 24

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 69 14 14 3 0 0 0 83 3 29
2020 AR-05 69 15 15 0 0 0 0 85 0 13
2019 AR 46 23 19 0 4 0 8 75 4 26
2019 AR-05 46 31 23 0 0 0 0 77 0 13

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 66 17 14 3 0 0 0 83 3 29
2020 AR-05 69 15 8 8 0 0 0 85 8 13
2019 AR 38 12 23 15 8 0 4 52 24 26
2019 AR-05 31 0 31 31 8 0 0 31 38 13

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 79 10 0 7 3 0 0 90 10 29
2020 AR-05 77 15 0 0 8 0 0 92 8 13
2019 AR 62 23 0 4 4 0 8 92 8 26
2019 AR-05 54 23 0 8 8 0 8 83 17 13

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 83 10 3 0 0 0 3 96 0 29
2020 AR-05 85 15 0 0 0 0 0 100 0 13
2019 AR 77 4 4 4 4 0 8 88 8 26
2019 AR-05 77 0 0 8 8 0 8 83 17 13

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 32 25 7 7 7 0 58 15 28
2020 AR-05 15 46 15 0 15 8 0 67 17 13
2019 AR 8 50 31 8 4 0 0 58 12 26
2019 AR-05 0 54 31 8 8 0 0 54 15 13
2018 AR 0 46 31 15 8 0 0 46 23 13
2017 AR 13 46 4 25 8 4 0 62 34 24
2017 AR-05 20 40 0 30 10 0 0 60 40 10

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 52 17 7 0 3 0 75 7 29
2020 AR-05 23 38 31 0 0 8 0 67 0 13
2019 AR 15 58 19 4 4 0 0 73 8 26
2019 AR-05 8 54 31 0 8 0 0 62 8 13
2018 AR 15 62 8 8 8 0 0 77 15 13
2017 AR 25 46 16 12 0 0 0 71 12 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 28 37 19 4 4 8 0 71 9 24

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 55 24 3 0 0 0 72 3 29
2020 AR-05 15 38 38 8 0 0 0 54 8 13
2019 AR 27 50 15 4 4 0 0 77 8 26
2019 AR-05 15 69 8 0 8 0 0 85 8 13
2018 AR 23 38 23 0 15 0 0 62 15 13
2017 AR 21 38 21 16 0 4 0 62 17 24
2017 AR-05 30 30 30 10 0 0 0 60 10 10
2014 AR 33 42 18 4 0 4 0 77 4 24

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 24 41 28 7 0 0 0 66 7 29
2020 AR-05 15 38 38 8 0 0 0 54 8 13

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 45 10 3 0 3 0 86 4 29
2020 AR-05 38 31 23 8 0 0 0 69 8 13

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 31 10 7 0 0 0 83 7 29
2020 AR-05 54 23 15 8 0 0 0 77 8 13
2019 AR 35 46 12 4 4 0 0 81 8 26
2019 AR-05 23 46 23 0 8 0 0 69 8 13
2018 AR 25 42 25 0 8 0 0 67 8 12
2017 AR 38 33 12 12 4 0 0 71 16 24
2017 AR-05 50 10 20 20 0 0 0 60 20 10
2014 AR 49 31 8 12 0 0 0 80 12 24

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 34 17 7 3 3 0 71 11 29
2020 AR-05 23 31 23 15 0 8 0 58 17 13
2019 AR 27 35 23 12 4 0 0 62 15 26
2019 AR-05 31 23 23 15 8 0 0 54 23 13
2018 AR 15 23 31 23 8 0 0 38 31 13
2017 AR 16 38 25 16 4 0 0 54 21 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10
2014 AR 30 38 8 8 16 0 0 67 24 24

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 38 17 10 3 0 0 69 14 29
2020 AR-05 23 38 15 23 0 0 0 62 23 13
2019 AR 31 35 15 15 4 0 0 65 19 26
2019 AR-05 31 23 15 23 8 0 0 54 31 13
2018 AR 15 31 31 0 23 0 0 46 23 13
2017 AR 17 40 21 17 4 0 0 57 21 23
2017 AR-05 20 30 40 10 0 0 0 50 10 10
2014 AR 34 34 4 12 16 0 0 67 28 24

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 31 10 10 3 10 0 73 15 29
2020 AR-05 38 23 8 15 8 8 0 67 25 13
2019 AR 31 23 15 15 12 0 4 56 28 26
2019 AR-05 31 23 23 15 8 0 0 54 23 13
2018 AR 15 31 23 15 8 8 0 50 25 13
2017 AR 16 34 21 21 8 0 0 51 29 24
2017 AR-05 20 30 20 20 10 0 0 50 30 10
2014 AR 34 24 13 16 12 0 0 58 28 24
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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 AR 17 52 31 29
2020 AR-05 15 62 23 13
2019 AR 35 35 31 26
2019 AR-05 15 46 38 13
2018 AR 8 46 46 13
2017 AR 25 46 29 24
2017 AR-05 30 60 10 10
2014 AR 20 50 30 24
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AR 24 76 25

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 28 24 0 3 17 7 64 5 29
2020 AR-05 15 23 31 0 8 15 8 50 10 13
2019 AR 15 35 19 8 8 15 0 59 18 26
2019 AR-05 15 31 31 8 8 8 0 50 17 13
2018 AR 8 15 38 8 8 23 0 30 20 13
2017 AR 21 17 25 0 8 25 4 54 12 24
2017 AR-05 40 0 20 0 10 20 10 57 14 10
2014 AR 16 20 23 0 4 37 0 58 6 24

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 31 21 0 3 7 0 74 4 29
2020 AR-05 38 15 31 0 8 8 0 58 8 13
2019 AR 42 38 15 0 4 0 0 81 4 26
2019 AR-05 38 31 23 0 8 0 0 69 8 13
2018 AR 23 38 15 23 0 0 0 62 23 13
2017 AR 29 33 16 12 4 5 0 66 17 24
2017 AR-05 40 30 10 10 10 0 0 70 20 10
2014 AR 33 29 30 0 0 8 0 68 0 24
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 18 32 18 4 7 18 4 64 14 28
2020 AR-05 8 25 33 0 8 17 8 44 11 12
2019 AR 19 19 31 4 4 19 4 50 10 26
2019 AR-05 8 8 54 8 8 8 8 18 18 13
2018 AR 8 23 38 0 8 23 0 40 10 13
2017 AR 25 17 12 8 0 29 8 67 13 24
2017 AR-05 40 0 20 10 0 20 10 57 14 10
2014 AR 16 24 15 4 0 41 0 69 7 24

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 24 24 3 0 10 0 69 4 29
2020 AR-05 38 15 38 0 0 8 0 58 0 13
2019 AR 42 31 19 0 4 4 0 76 4 26
2019 AR-05 38 31 23 0 8 0 0 69 8 13
2018 AR 15 77 0 8 0 0 0 92 8 13
2017 AR 33 42 16 4 0 4 0 79 4 24
2017 AR-05 40 20 30 10 0 0 0 60 10 10
2014 AR 28 38 18 0 0 16 0 79 0 24
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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 14 38 21 14 14 0 0 52 28 29
2020 AR-05 15 46 31 0 8 0 0 62 8 13

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 24 17 14 3 0 0 66 17 29
2020 AR-05 54 23 8 15 0 0 0 77 15 13
2019 AR 31 23 19 12 15 0 0 54 27 26
2019 AR-05 23 23 23 15 15 0 0 46 31 13
2018 AR 31 31 23 0 15 0 0 62 15 13
2017 AR 30 37 16 4 12 0 0 67 16 24
2017 AR-05 20 50 10 10 10 0 0 70 20 10

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 25 14 29 11 0 0 46 39 28
2020 AR-05 25 25 8 33 8 0 0 50 42 12
2019 AR 31 19 19 31 0 0 0 50 31 26
2019 AR-05 31 15 23 31 0 0 0 46 31 13
2018 AR 31 31 8 23 8 0 0 62 31 13
2017 AR 21 33 17 12 17 0 0 54 29 24
2017 AR-05 20 30 20 30 0 0 0 50 30 10

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 31 24 14 3 0 0 59 17 29
2020 AR-05 31 31 23 15 0 0 0 62 15 13
2019 AR 28 28 24 8 12 0 0 56 20 25
2019 AR-05 23 38 23 8 8 0 0 62 15 13
2018 AR 31 38 8 8 15 0 0 69 23 13
2017 AR 21 25 29 13 13 0 0 46 26 24
2017 AR-05 20 30 30 20 0 0 0 50 20 10

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 10 34 21 17 17 0 0 45 34 29
2020 AR-05 8 38 15 31 8 0 0 46 38 13
2019 AR 19 12 27 27 15 0 0 31 42 26
2019 AR-05 31 0 31 23 15 0 0 31 38 13
2018 AR 0 31 23 38 8 0 0 31 46 13
2017 AR 17 29 25 4 25 0 0 46 29 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 46 32 14 0 7 0 0 79 7 28
2020 AR-05 54 31 8 0 8 0 0 85 8 13
2019 AR 62 12 23 4 0 0 0 73 4 26
2019 AR-05 54 15 23 8 0 0 0 69 8 13
2018 AR 62 23 8 0 0 0 8 92 0 13
2017 AR 33 29 16 0 5 4 12 75 6 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 34 17 7 3 0 0 72 10 29
2020 AR-05 46 31 15 0 8 0 0 77 8 13
2019 AR 35 15 50 0 0 0 0 50 0 26
2019 AR-05 31 15 54 0 0 0 0 46 0 13
2018 AR 42 33 25 0 0 0 0 75 0 12
2017 AR 31 30 30 9 0 0 0 61 9 23

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 38 31 10 14 0 0 7 74 15 29
2020 AR-05 38 31 23 8 0 0 0 69 8 13

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 28 24 17 3 0 0 55 21 29
2020 AR-05 31 23 15 23 8 0 0 54 31 13
2019 AR 12 27 38 19 4 0 0 38 23 26
2019 AR-05 8 23 46 15 8 0 0 31 23 13
2018 AR 0 38 46 8 8 0 0 38 15 13
2017 AR 13 22 30 26 9 0 0 35 34 23

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 18 36 21 18 7 0 0 54 25 28
2020 AR-05 8 33 33 17 8 0 0 42 25 12
2019 AR 12 31 35 12 12 0 0 42 23 26
2019 AR-05 15 23 31 23 8 0 0 38 31 13
2018 AR 0 31 38 15 15 0 0 31 31 13
2017 AR 9 30 22 17 21 0 0 40 38 23

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 34 17 14 0 0 0 69 14 29
2020 AR-05 15 62 8 15 0 0 0 77 15 13
2019 AR 19 27 35 15 4 0 0 46 19 26
2019 AR-05 8 31 38 15 8 0 0 38 23 13
2018 AR 23 15 38 15 8 0 0 38 23 13
2017 AR 9 39 18 21 13 0 0 48 34 23

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 48 24 14 10 3 0 0 72 14 29
2020 AR-05 31 31 23 8 8 0 0 62 15 13
2019 AR 23 35 19 19 4 0 0 58 23 26
2019 AR-05 15 23 38 15 8 0 0 38 23 13

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 17 31 34 14 3 0 0 48 17 29
2020 AR-05 8 31 38 15 8 0 0 38 23 13

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 14 38 17 24 7 0 0 52 31 29
2020 AR-05 15 38 8 23 15 0 0 54 38 13
2019 AR 15 27 31 23 4 0 0 42 27 26
2019 AR-05 15 23 38 15 8 0 0 38 23 13
2018 AR 23 46 15 15 0 0 0 69 15 13
2017 AR 22 43 4 22 9 0 0 65 30 23

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 48 24 21 3 3 0 0 72 7 29
2020 AR-05 69 31 0 0 0 0 0 100 0 13
2019 AR 38 27 23 4 8 0 0 65 12 26
2019 AR-05 31 31 31 0 8 0 0 62 8 13
2018 AR 69 23 0 8 0 0 0 92 8 13
2017 AR 42 33 8 8 8 0 0 75 16 24
2017 AR-05 20 40 20 0 20 0 0 60 20 10

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 24 41 28 7 0 0 0 66 7 29
2020 AR-05 23 46 31 0 0 0 0 69 0 13

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 72 17 3 0 0 0 7 96 0 29
2020 AR-05 77 23 0 0 0 0 0 100 0 13
2019 AR 81 4 8 0 8 0 0 85 8 26
2019 AR-05 77 8 8 0 8 0 0 85 8 13
2018 AR 77 8 8 8 0 0 0 85 8 13

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 86 7 0 4 4 0 0 93 7 28
2020 AR-05 85 15 0 0 0 0 0 100 0 13
2019 AR 65 23 8 0 4 0 0 88 4 26
2019 AR-05 54 31 8 0 8 0 0 85 8 13
2018 AR 62 23 8 0 8 0 0 85 8 13
2017 AR 63 21 8 0 4 0 4 87 4 24
2017 AR-05 60 20 0 0 10 0 10 89 11 10

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 59 31 3 7 0 0 0 90 7 29
2020 AR-05 54 38 0 8 0 0 0 92 8 13
2019 AR 38 35 27 0 0 0 0 73 0 26
2019 AR-05 31 38 31 0 0 0 0 69 0 13
2018 AR 54 38 8 0 0 0 0 92 0 13
2017 AR 51 29 16 0 0 4 0 83 0 24
2017 AR-05 40 30 20 0 0 10 0 78 0 10

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 21 17 7 3 0 0 72 10 29
2020 AR-05 46 31 8 8 8 0 0 77 15 13
2019 AR 42 27 27 0 4 0 0 69 4 26
2019 AR-05 23 31 38 0 8 0 0 54 8 13
2018 AR 62 23 0 8 8 0 0 85 15 13
2017 AR 51 25 16 0 8 0 0 75 8 24
2017 AR-05 40 20 20 0 20 0 0 60 20 10

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 21 14 0 3 0 10 81 4 29
2020 AR-05 62 31 0 0 0 0 8 100 0 13
2019 AR 46 19 19 0 0 0 15 77 0 26
2019 AR-05 54 15 15 0 0 0 15 82 0 13
2018 AR 46 23 8 0 0 0 23 90 0 13
2017 AR 62 9 4 0 0 0 26 94 0 23

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 38 7 0 3 0 0 90 3 29
2020 AR-05 54 31 15 0 0 0 0 85 0 13
2019 AR 54 27 12 4 0 0 4 84 4 26
2019 AR-05 54 31 8 0 0 0 8 92 0 13
2018 AR 38 46 8 8 0 0 0 85 8 13
2017 AR 49 38 9 0 0 0 4 91 0 23

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 86 14 0 0 0 0 0 100 0 29
2020 AR-05 85 15 0 0 0 0 0 100 0 13
2019 AR 73 15 4 4 0 0 4 92 4 26
2019 AR-05 69 31 0 0 0 0 0 100 0 13
2018 AR 69 31 0 0 0 0 0 100 0 13
2017 AR 79 9 4 0 4 0 4 91 4 23

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 59 34 3 3 0 0 0 93 3 29
2020 AR-05 54 46 0 0 0 0 0 100 0 13
2019 AR 62 27 4 4 4 0 0 88 8 26
2019 AR-05 62 31 8 0 0 0 0 92 0 13
2018 AR 46 46 0 8 0 0 0 92 8 13
2017 AR 71 21 4 0 4 0 0 92 4 24
2017 AR-05 70 20 10 0 0 0 0 90 0 10

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 21 52 21 7 0 0 0 72 7 29
2020 AR-05 23 62 15 0 0 0 0 85 0 13

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 3 45 31 14 7 0 0 48 21 29
2020 AR-05 8 31 38 8 15 0 0 38 23 13
2019 AR 8 50 27 8 8 0 0 58 15 26
2019 AR-05 0 46 38 8 8 0 0 46 15 13
2018 AR 8 46 8 23 15 0 0 54 38 13
2017 AR 4 42 33 12 9 0 0 46 21 24
2017 AR-05 10 40 30 20 0 0 0 50 20 10

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 14 34 34 14 3 0 0 17 48 29
2020 AR-05 23 15 38 15 8 0 0 23 38 13
2019 AR 17 8 38 17 21 0 0 38 25 24
2019 AR-05 8 17 42 25 8 0 0 33 25 12
2018 AR 25 17 8 33 17 0 0 50 42 12
2017 AR 5 25 42 21 8 0 0 29 29 24
2017 AR-05 0 30 40 10 20 0 0 30 30 10

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 41 28 3 0 0 0 69 3 29
2020 AR-05 15 38 38 8 0 0 0 54 8 13
2019 AR 38 38 19 4 0 0 0 77 4 26
2019 AR-05 15 54 31 0 0 0 0 69 0 13
2018 AR 38 46 8 8 0 0 0 85 8 13
2017 AR 17 46 25 9 4 0 0 63 13 24
2017 AR-05 20 30 50 0 0 0 0 50 0 10

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 31 34 21 10 3 0 0 66 14 29
2020 AR-05 23 31 31 15 0 0 0 54 15 13

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 24 10 10 10 0 0 69 21 29
2020 AR-05 46 15 15 23 0 0 0 62 23 13

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 57 7 25 7 0 4 0 67 7 28
2020 AR-05 62 8 15 15 0 0 0 69 15 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 31 24 7 3 0 0 66 10 29
2020 AR-05 23 54 15 8 0 0 0 77 8 13
2019 AR 23 42 12 19 4 0 0 65 23 26
2019 AR-05 23 38 23 8 8 0 0 62 15 13
2018 AR 15 31 31 15 8 0 0 46 23 13
2017 AR 16 38 16 13 16 0 0 54 29 24
2017 AR-05 20 30 20 10 20 0 0 50 30 10

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 38 14 7 0 0 0 79 7 29
2020 AR-05 46 31 15 8 0 0 0 77 8 13

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 31 21 3 0 0 0 76 3 29
2020 AR-05 54 15 23 8 0 0 0 69 8 13

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 43 29 18 11 0 0 0 71 11 28
2020 AR-05 46 23 23 8 0 0 0 69 8 13

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 45 34 17 3 0 0 0 79 3 29
2020 AR-05 54 31 8 8 0 0 0 85 8 13

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 69 17 10 0 0 0 3 89 0 29
2020 AR-05 69 15 8 0 0 0 8 92 0 13

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 45 10 0 0 3 0 89 0 29
2020 AR-05 38 46 8 0 0 8 0 92 0 13

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 55 21 14 3 7 0 0 76 10 29
2020 AR-05 62 23 8 8 0 0 0 85 8 13

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 52 28 17 3 0 0 0 79 3 29
2020 AR-05 46 38 15 0 0 0 0 85 0 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AR 14 86 29
2020 AR-05 15 85 13

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 AR 10 90 29
2020 AR-05 8 92 13
2019 AR 23 77 26
2019 AR-05 15 85 13

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 41 31 17 0 3 3 3 78 4 29
2020 AR-05 31 54 15 0 0 0 0 85 0 13
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 28 55 17 0 67 33 29
2020 AR-05 23 62 15 0 73 27 13

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 AR 34 14 14 7 10 0 21 61 22 29
2020 AR-05 46 8 0 15 8 0 23 70 30 13
2019 AR 50 15 12 4 19 0 0 65 23 26
2019 AR-05 46 8 23 8 15 0 0 54 23 13
2018 AR 38 15 0 0 15 8 23 78 22 13
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