2020 Public Service Employee Survey Results for Department of National Defence by Question 102. Which of the following best describes your current work situation?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 46 6 12 4 0 0 78 16 3940
2020 Working remotely or teleworking 33 48 4 12 3 0 0 81 14 5394
2020 A combination of working on-site and working remotely or teleworking 31 46 5 14 4 0 0 78 18 4498
2020 Other work situation 28 44 8 10 9 1 0 73 19 59

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 64 24 5 3 2 0 1 89 5 3930
2020 Working remotely or teleworking 75 18 3 2 1 1 0 94 3 5373
2020 A combination of working on-site and working remotely or teleworking 69 21 5 2 1 0 1 92 4 4489
2020 Other work situation 56 25 6 4 5 2 1 84 10 59

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 37 8 10 5 0 0 77 14 3935
2020 Working remotely or teleworking 37 40 9 10 3 0 1 77 14 5390
2020 A combination of working on-site and working remotely or teleworking 37 39 10 11 3 0 0 76 14 4490
2020 Other work situation 33 33 17 10 5 1 1 67 15 60

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 36 14 15 7 0 0 64 22 3927
2020 Working remotely or teleworking 35 39 11 10 3 0 1 75 13 5378
2020 A combination of working on-site and working remotely or teleworking 32 38 12 12 5 0 1 70 17 4481
2020 Other work situation 27 35 12 16 6 1 2 65 23 58

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 37 10 9 5 0 0 76 14 3925
2020 Working remotely or teleworking 46 36 8 7 2 0 0 83 9 5351
2020 A combination of working on-site and working remotely or teleworking 44 37 9 7 3 0 0 81 9 4470
2020 Other work situation 29 32 19 12 6 1 0 62 19 60

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 33 14 8 6 0 0 73 14 3928
2020 Working remotely or teleworking 52 29 8 6 4 0 0 82 10 5375
2020 A combination of working on-site and working remotely or teleworking 49 31 9 7 3 0 0 81 10 4480
2020 Other work situation 34 24 23 9 10 1 0 58 18 60

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 39 13 8 5 0 0 74 13 3934
2020 Working remotely or teleworking 39 39 11 7 4 0 0 78 11 5385
2020 A combination of working on-site and working remotely or teleworking 41 37 11 7 3 0 0 78 10 4492
2020 Other work situation 34 25 29 6 5 1 0 60 11 60

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 34 19 14 12 0 0 55 26 3937
2020 Working remotely or teleworking 36 36 13 9 6 0 0 72 15 5392
2020 A combination of working on-site and working remotely or teleworking 29 35 16 12 8 0 0 64 20 4496
2020 Other work situation 19 36 10 14 19 1 0 56 34 60

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 43 15 11 5 0 0 69 16 3920
2020 Working remotely or teleworking 36 41 10 9 4 0 0 76 14 5370
2020 A combination of working on-site and working remotely or teleworking 31 41 13 11 4 0 0 72 15 4472
2020 Other work situation 29 35 14 13 7 1 0 66 21 60

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 39 12 5 3 0 0 79 9 3925
2020 Working remotely or teleworking 49 37 8 4 2 0 0 86 6 5379
2020 A combination of working on-site and working remotely or teleworking 47 38 9 4 2 0 0 85 6 4470
2020 Other work situation 36 29 16 9 8 2 0 67 17 60

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 35 16 13 9 0 0 61 22 3923
2020 Working remotely or teleworking 39 36 12 8 6 0 0 75 14 5387
2020 A combination of working on-site and working remotely or teleworking 34 36 14 9 7 0 0 70 16 4485
2020 Other work situation 28 21 24 10 15 1 0 50 25 60

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 57 31 8 2 2 0 0 88 4 3908
2020 Working remotely or teleworking 55 32 9 3 2 0 0 87 4 5360
2020 A combination of working on-site and working remotely or teleworking 60 28 8 2 1 0 0 89 4 4453
2020 Other work situation 54 32 12 0 1 1 0 87 1 59

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 37 16 12 9 0 0 63 21 3908
2020 Working remotely or teleworking 39 38 11 8 4 0 0 77 12 5380
2020 A combination of working on-site and working remotely or teleworking 36 38 12 8 6 0 0 74 14 4468
2020 Other work situation 26 24 23 13 12 1 0 51 25 60

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 34 19 10 8 0 0 63 18 3928
2020 Working remotely or teleworking 43 34 12 6 4 0 0 77 11 5388
2020 A combination of working on-site and working remotely or teleworking 41 33 13 8 5 0 0 74 13 4482
2020 Other work situation 26 28 18 4 22 1 0 55 26 60

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 40 16 11 6 0 0 67 17 3906
2020 Working remotely or teleworking 37 39 12 7 4 0 0 76 11 5361
2020 A combination of working on-site and working remotely or teleworking 34 39 14 9 4 0 0 73 13 4470
2020 Other work situation 27 30 18 11 13 1 0 58 24 59

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 47 35 10 5 3 0 0 82 8 3934
2020 Working remotely or teleworking 45 37 9 6 2 0 0 83 8 5393
2020 A combination of working on-site and working remotely or teleworking 49 35 9 5 2 0 0 84 7 4481
2020 Other work situation 44 31 20 1 3 1 0 76 4 58

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 43 34 14 5 3 0 1 78 8 3905
2020 Working remotely or teleworking 37 32 16 9 6 0 0 69 15 5367
2020 A combination of working on-site and working remotely or teleworking 36 33 17 8 6 0 0 69 14 4466
2020 Other work situation 41 32 17 2 3 1 3 76 6 60

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 11 27 34 19 7 0 1 26 39 3932
2020 Working remotely or teleworking 8 23 37 22 9 0 1 31 32 5388
2020 A combination of working on-site and working remotely or teleworking 11 26 35 20 7 0 1 27 37 4494
2020 Other work situation 7 26 35 15 14 2 1 30 35 60

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 11 21 29 24 13 1 1 37 33 3915
2020 Working remotely or teleworking 7 15 26 31 19 2 1 51 22 5355
2020 A combination of working on-site and working remotely or teleworking 9 18 27 29 15 1 1 45 27 4476
2020 Other work situation 13 24 28 18 13 3 1 32 38 60

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 25 29 15 9 1 2 25 45 3912
2020 Working remotely or teleworking 15 23 32 18 9 1 2 27 40 5370
2020 A combination of working on-site and working remotely or teleworking 18 25 30 18 8 1 1 26 43 4478
2020 Other work situation 24 30 19 10 11 3 3 22 58 60

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 5 11 29 36 17 1 2 54 16 3915
2020 Working remotely or teleworking 7 14 31 31 16 1 1 48 21 5356
2020 A combination of working on-site and working remotely or teleworking 6 13 32 33 15 0 1 49 19 4470
2020 Other work situation 3 5 42 33 14 3 1 48 8 60

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 21 27 23 12 1 1 36 36 3924
2020 Working remotely or teleworking 13 20 29 23 14 1 2 37 33 5375
2020 A combination of working on-site and working remotely or teleworking 15 21 29 22 12 1 1 34 37 4484
2020 Other work situation 21 11 29 21 10 2 5 34 35 60

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 9 15 22 28 21 1 3 51 26 3914
2020 Working remotely or teleworking 10 17 26 26 16 2 2 45 28 5349
2020 A combination of working on-site and working remotely or teleworking 10 17 25 26 17 2 2 45 28 4483
2020 Other work situation 5 19 21 29 21 3 2 52 25 60

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 22 28 19 12 2 2 32 39 3919
2020 Working remotely or teleworking 14 22 33 18 11 1 1 29 36 5365
2020 A combination of working on-site and working remotely or teleworking 15 24 31 18 10 1 1 28 40 4473
2020 Other work situation 18 21 28 13 13 3 4 28 42 59

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 9 17 33 26 13 1 2 39 27 3919
2020 Working remotely or teleworking 7 20 37 24 11 0 1 35 28 5381
2020 A combination of working on-site and working remotely or teleworking 7 18 37 25 11 1 1 36 26 4490
2020 Other work situation 4 30 37 17 7 3 2 25 36 59
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 33 22 14 12 2 1 50 27 3927
2020 Working remotely or teleworking 30 31 16 8 5 5 4 68 15 5381
2020 A combination of working on-site and working remotely or teleworking 24 34 19 10 7 3 2 62 19 4498
2020 Other work situation 18 23 13 18 23 6 0 43 43 60

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 33 14 13 10 1 0 62 24 3923
2020 Working remotely or teleworking 50 28 8 8 5 1 0 79 13 5380
2020 A combination of working on-site and working remotely or teleworking 42 31 11 10 7 0 0 73 16 4495
2020 Other work situation 22 26 3 27 19 2 1 50 47 60

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 40 12 11 5 0 0 72 16 3926
2020 Working remotely or teleworking 58 29 6 5 2 0 0 87 7 5362
2020 A combination of working on-site and working remotely or teleworking 46 35 8 7 3 0 0 82 10 4484
2020 Other work situation 17 40 9 17 15 2 0 58 32 60

Question 22. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 42 17 8 4 1 0 70 12 3899
2020 Working remotely or teleworking 48 34 9 5 2 1 0 84 7 5346
2020 A combination of working on-site and working remotely or teleworking 40 39 12 5 3 1 0 79 8 4445
2020 Other work situation 21 35 22 11 8 3 0 57 20 59

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 30 16 5 5 4 2 72 11 3918
2020 Working remotely or teleworking 51 22 10 4 3 6 4 81 8 5373
2020 A combination of working on-site and working remotely or teleworking 49 24 11 4 4 4 3 79 9 4478
2020 Other work situation 31 25 16 10 11 7 1 61 22 59
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 29 21 6 5 1 5 65 12 3935
2020 Working remotely or teleworking 54 25 12 3 3 1 3 81 6 5379
2020 A combination of working on-site and working remotely or teleworking 46 28 15 4 3 1 3 77 7 4495
2020 Other work situation 32 11 29 10 14 2 2 44 25 57

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 32 18 9 8 0 0 66 17 3925
2020 Working remotely or teleworking 49 29 10 7 4 0 0 78 11 5378
2020 A combination of working on-site and working remotely or teleworking 41 32 13 8 6 0 0 73 14 4491
2020 Other work situation 38 19 13 14 13 2 1 59 27 59

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 27 20 6 8 1 2 65 15 3917
2020 Working remotely or teleworking 54 22 11 5 4 1 2 79 9 5375
2020 A combination of working on-site and working remotely or teleworking 47 25 15 5 5 1 1 74 11 4477
2020 Other work situation 30 26 20 6 13 2 3 60 19 59

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 34 14 9 7 0 1 70 16 3928
2020 Working remotely or teleworking 52 28 9 6 4 0 0 81 10 5385
2020 A combination of working on-site and working remotely or teleworking 45 30 12 7 5 0 1 76 13 4489
2020 Other work situation 37 23 9 12 15 2 1 63 28 58

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 27 73 3939
2020 Working remotely or teleworking 58 42 5394
2020 A combination of working on-site and working remotely or teleworking 58 42 4499
2020 Other work situation 42 58 59

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 22 17 5 7 3 11 66 14 3937
2020 Working remotely or teleworking 71 14 5 1 1 2 5 92 2 5394
2020 A combination of working on-site and working remotely or teleworking 66 18 7 2 2 1 4 89 4 4495
2020 Other work situation 37 26 23 4 6 2 2 65 11 60

Question 30. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 29 14 7 7 0 1 71 14 3940
2020 Working remotely or teleworking 62 22 7 5 3 0 0 84 8 5389
2020 A combination of working on-site and working remotely or teleworking 57 24 9 5 4 0 0 81 9 4498
2020 Other work situation 42 27 12 7 10 2 0 70 17 60
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 29 18 11 11 3 1 59 23 3937
2020 Working remotely or teleworking 44 28 12 6 4 5 0 77 11 5391
2020 A combination of working on-site and working remotely or teleworking 40 31 13 7 5 4 0 74 12 4493
2020 Other work situation 26 21 16 12 19 5 1 50 32 60

Question 32. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 28 18 15 13 1 0 53 28 3926
2020 Working remotely or teleworking 39 32 13 9 6 2 0 72 15 5373
2020 A combination of working on-site and working remotely or teleworking 35 33 15 10 7 1 0 68 17 4479
2020 Other work situation 25 25 13 10 25 3 0 51 36 60

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 17 27 23 16 14 2 0 45 31 3930
2020 Working remotely or teleworking 27 34 17 12 7 3 0 63 20 5374
2020 A combination of working on-site and working remotely or teleworking 25 33 19 13 8 2 0 60 21 4484
2020 Other work situation 24 25 11 11 26 3 0 50 38 60

Question 34. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 15 28 18 20 18 1 0 43 39 3938
2020 Working remotely or teleworking 28 35 14 14 8 2 0 63 22 5386
2020 A combination of working on-site and working remotely or teleworking 23 35 15 16 10 1 0 58 26 4489
2020 Other work situation 20 29 9 8 33 2 0 50 42 60

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 18 13 9 11 19 9 53 28 3943
2020 Working remotely or teleworking 43 26 15 6 3 6 1 75 10 5390
2020 A combination of working on-site and working remotely or teleworking 35 23 14 7 6 10 6 69 15 4493
2020 Other work situation 24 19 14 8 7 24 3 60 20 60
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 37 23 13 7 1 0 57 20 3939
2020 Working remotely or teleworking 34 42 13 7 3 1 0 77 10 5374
2020 A combination of working on-site and working remotely or teleworking 29 42 17 8 4 1 0 71 12 4488
2020 Other work situation 26 33 15 7 15 4 0 62 23 60

Question 37. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 13 30 25 20 10 1 0 44 30 3929
2020 Working remotely or teleworking 20 37 19 15 7 2 0 58 22 5360
2020 A combination of working on-site and working remotely or teleworking 17 36 21 17 7 1 0 54 24 4472
2020 Other work situation 22 22 19 15 18 3 1 46 34 60

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 36 17 9 8 2 1 65 18 3934
2020 Working remotely or teleworking 37 35 13 7 4 2 1 74 12 5387
2020 A combination of working on-site and working remotely or teleworking 36 37 13 8 4 1 1 74 13 4487
2020 Other work situation 24 25 18 13 17 4 0 51 31 60

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 26 36 21 9 6 1 0 64 16 3927
2020 Working remotely or teleworking 42 35 15 5 3 1 0 77 8 5373
2020 A combination of working on-site and working remotely or teleworking 38 38 14 6 3 1 0 76 9 4476
2020 Other work situation 30 26 11 13 19 2 0 57 32 59

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 23 30 18 12 12 4 1 56 25 3931
2020 Working remotely or teleworking 29 27 17 9 8 8 2 61 20 5378
2020 A combination of working on-site and working remotely or teleworking 30 30 15 10 9 5 1 64 20 4489
2020 Other work situation 21 20 12 18 21 7 1 44 43 60

Question 41. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 19 29 22 14 12 2 1 50 27 3935
2020 Working remotely or teleworking 32 33 15 11 7 2 0 67 18 5371
2020 A combination of working on-site and working remotely or teleworking 28 34 17 11 8 2 0 63 20 4480
2020 Other work situation 26 20 21 8 22 2 1 48 31 60

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 22 20 15 22 2 6 38 40 3930
2020 Working remotely or teleworking 25 26 16 15 14 2 3 54 30 5391
2020 A combination of working on-site and working remotely or teleworking 19 24 17 14 18 2 5 47 35 4492
2020 Other work situation 19 18 11 11 33 2 6 40 48 59

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 60 20 9 3 1 1 4 85 5 3942
2020 Working remotely or teleworking 54 22 11 5 4 1 3 79 9 5383
2020 A combination of working on-site and working remotely or teleworking 60 20 10 4 2 1 3 83 7 4500
2020 Other work situation 40 25 15 1 3 9 7 77 5 60

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 22 17 8 6 1 4 68 15 3937
2020 Working remotely or teleworking 49 24 13 6 4 1 3 76 10 5375
2020 A combination of working on-site and working remotely or teleworking 50 23 14 6 4 1 3 75 11 4496
2020 Other work situation 36 21 12 9 8 9 3 66 20 60

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 71 11 6 3 3 2 4 87 6 3922
2020 Working remotely or teleworking 76 8 4 2 2 3 4 91 5 5373
2020 A combination of working on-site and working remotely or teleworking 76 9 5 2 2 2 3 90 5 4473
2020 Other work situation 44 19 6 10 9 9 3 72 21 60

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 67 13 6 2 2 3 7 89 5 3923
2020 Working remotely or teleworking 74 11 4 2 1 2 6 92 3 5372
2020 A combination of working on-site and working remotely or teleworking 75 10 5 2 1 2 6 92 3 4480
2020 Other work situation 41 18 13 4 5 12 6 72 11 60

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 18 40 21 12 7 2 1 60 19 3942
2020 Working remotely or teleworking 27 43 15 8 3 3 0 73 12 5374
2020 A combination of working on-site and working remotely or teleworking 26 44 16 8 4 2 0 71 12 4485
2020 Other work situation 23 29 18 10 17 4 0 53 28 60

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 38 19 8 5 2 0 67 13 3924
2020 Working remotely or teleworking 40 37 12 6 2 2 0 79 9 5366
2020 A combination of working on-site and working remotely or teleworking 37 39 13 6 3 1 0 77 9 4469
2020 Other work situation 31 20 20 13 13 2 1 52 27 60

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 33 22 5 4 3 1 68 9 3931
2020 Working remotely or teleworking 43 34 12 5 2 3 0 80 7 5377
2020 A combination of working on-site and working remotely or teleworking 40 35 15 4 3 3 1 78 7 4483
2020 Other work situation 26 24 20 12 12 4 1 54 25 60

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 33 21 5 3 4 1 70 8 3936
2020 Working remotely or teleworking 42 32 14 4 2 5 1 79 7 5384
2020 A combination of working on-site and working remotely or teleworking 42 33 15 4 2 3 1 78 6 4489
2020 Other work situation 30 19 29 5 10 3 4 53 16 60

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 39 32 15 5 4 3 1 75 9 3923
2020 Working remotely or teleworking 49 30 9 5 3 3 1 82 8 5372
2020 A combination of working on-site and working remotely or teleworking 49 31 10 4 3 2 1 82 8 4486
2020 Other work situation 28 22 24 6 9 8 3 56 17 60

Question 49. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 37 10 7 4 0 0 79 11 3922
2020 Working remotely or teleworking 57 31 7 3 2 0 0 88 5 5375
2020 A combination of working on-site and working remotely or teleworking 54 32 7 5 2 0 0 86 7 4484
2020 Other work situation 28 28 14 13 13 3 0 58 27 60

Question 50. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 33 16 9 8 0 0 67 16 3924
2020 Working remotely or teleworking 46 31 12 7 4 0 0 77 10 5370
2020 A combination of working on-site and working remotely or teleworking 42 33 13 8 4 0 0 75 12 4489
2020 Other work situation 35 14 23 12 14 2 0 50 27 59

Question 51. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 35 16 10 7 0 0 67 17 3914
2020 Working remotely or teleworking 45 33 11 7 4 0 0 78 11 5350
2020 A combination of working on-site and working remotely or teleworking 41 35 13 7 4 0 0 76 11 4462
2020 Other work situation 34 15 23 8 17 2 0 51 25 60

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 35 25 18 10 9 2 1 62 20 3926
2020 Working remotely or teleworking 44 24 15 9 5 2 0 70 14 5381
2020 A combination of working on-site and working remotely or teleworking 40 25 17 9 7 2 0 67 16 4495
2020 Other work situation 40 10 20 9 11 10 0 55 22 60
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2020 Working on-site 18 52 30 3945
2020 Working remotely or teleworking 27 39 34 5398
2020 A combination of working on-site and working remotely or teleworking 22 46 32 4502
2020 Other work situation 12 47 42 60

Question 54. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2020 Working remotely or teleworking 19 40 26 4 5 6 1483
2020 A combination of working on-site and working remotely or teleworking 31 30 24 5 2 8 1021
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 15 85 3936
2020 Working remotely or teleworking 10 90 5395
2020 A combination of working on-site and working remotely or teleworking 11 89 4496
2020 Other work situation 15 85 59

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 52 48 571
2020 Working remotely or teleworking 43 57 535

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 59 41 571
2020 Working remotely or teleworking 63 37 535

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 571
2020 Working remotely or teleworking 10 90 535

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 0 100 535
2020 Other work situation 0 100 10

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 571
2020 Working remotely or teleworking 7 93 535
2020 A combination of working on-site and working remotely or teleworking 11 89 464
2020 Other work situation 0 100 10

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 2 98 571
2020 Working remotely or teleworking 2 98 535
2020 A combination of working on-site and working remotely or teleworking 4 96 464
2020 Other work situation 0 100 10

Question 56g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 571
2020 Working remotely or teleworking 6 94 535

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 35 65 571
2020 Working remotely or teleworking 40 60 535

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 40 60 571
2020 Working remotely or teleworking 40 60 535
2020 A combination of working on-site and working remotely or teleworking 45 55 464
2020 Other work situation 35 65 10

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 43 57 571
2020 Working remotely or teleworking 46 54 535

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 40 60 571
2020 Working remotely or teleworking 49 51 535

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 32 68 571
2020 Working remotely or teleworking 36 64 535

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 51 49 571
2020 Working remotely or teleworking 53 47 535

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 43 57 571
2020 Working remotely or teleworking 38 62 535

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 3 97 571
2020 Working remotely or teleworking 1 99 535

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 7 93 571
2020 Working remotely or teleworking 8 92 535

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 17 83 571
2020 Working remotely or teleworking 15 85 535

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 49 51 571
2020 Working remotely or teleworking 46 54 535
2020 A combination of working on-site and working remotely or teleworking 49 51 464
2020 Other work situation 100 0 10

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 29 71 571
2020 Working remotely or teleworking 21 79 535

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 16 84 571
2020 Working remotely or teleworking 16 84 535

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 51 49 571
2020 Working remotely or teleworking 55 45 535

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 571
2020 Working remotely or teleworking 29 71 535

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 571
2020 Working remotely or teleworking 12 88 535

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 30 70 571
2020 Working remotely or teleworking 23 77 535

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 571
2020 Working remotely or teleworking 12 88 535

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 571
2020 Working remotely or teleworking 9 91 535

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 571
2020 Working remotely or teleworking 13 87 535

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 571
2020 Working remotely or teleworking 14 86 535

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 24 76 571
2020 Working remotely or teleworking 22 78 535

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 10 90 501
2020 Working remotely or teleworking 12 88 483

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 14 86 501
2020 Working remotely or teleworking 17 83 483

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 501
2020 Working remotely or teleworking 9 91 483

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 6 94 501
2020 Working remotely or teleworking 6 94 483

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 501
2020 Working remotely or teleworking 11 89 483

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 9 91 501
2020 Working remotely or teleworking 12 88 483

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 3 97 501
2020 Working remotely or teleworking 14 86 483

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 501
2020 Working remotely or teleworking 13 87 483

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 501
2020 Working remotely or teleworking 15 85 483

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 27 73 501
2020 Working remotely or teleworking 30 70 483

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 501
2020 Working remotely or teleworking 8 92 483

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 40 60 501
2020 Working remotely or teleworking 46 54 483

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 3 97 501
2020 Working remotely or teleworking 3 97 483

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 57 43 501
2020 Working remotely or teleworking 55 45 483

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 6 94 501
2020 Working remotely or teleworking 5 95 483

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 15 85 501
2020 Working remotely or teleworking 14 86 483

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 21 25 22 9 10 11 3 54 21 3935
2020 Working remotely or teleworking 24 21 17 6 5 22 5 62 15 5379
2020 A combination of working on-site and working remotely or teleworking 26 24 18 7 6 16 3 61 17 4490
2020 Other work situation 18 15 11 13 19 19 6 43 43 60

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 33 32 17 7 6 3 1 68 14 3925
2020 Working remotely or teleworking 41 31 14 5 3 5 1 77 9 5379
2020 A combination of working on-site and working remotely or teleworking 41 32 14 6 4 4 0 76 10 4492
2020 Other work situation 25 15 25 13 15 2 6 43 30 60
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 7 93 3934
2020 Working remotely or teleworking 6 94 5387
2020 A combination of working on-site and working remotely or teleworking 6 94 4491
2020 Other work situation 17 83 59

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 32 68 326
2020 A combination of working on-site and working remotely or teleworking 36 64 282

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 76 24 326
2020 A combination of working on-site and working remotely or teleworking 72 28 282

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 266
2020 Working remotely or teleworking 7 93 326
2020 A combination of working on-site and working remotely or teleworking 5 95 282
2020 Other work situation 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Other work situation 0 100 10

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 266
2020 Working remotely or teleworking 7 93 326
2020 A combination of working on-site and working remotely or teleworking 14 86 282
2020 Other work situation 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 266
2020 Working remotely or teleworking 5 95 326
2020 A combination of working on-site and working remotely or teleworking 5 95 282
2020 Other work situation 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 10 90 326
2020 A combination of working on-site and working remotely or teleworking 11 89 282

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 13 87 266
2020 Working remotely or teleworking 23 77 326
2020 A combination of working on-site and working remotely or teleworking 20 80 282
2020 Other work situation 0 100 10

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 22 78 326
2020 A combination of working on-site and working remotely or teleworking 15 85 282

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 13 87 326
2020 A combination of working on-site and working remotely or teleworking 12 88 282

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 266
2020 Working remotely or teleworking 6 94 326
2020 A combination of working on-site and working remotely or teleworking 6 94 282
2020 Other work situation 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 30 70 326
2020 A combination of working on-site and working remotely or teleworking 27 73 282

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 27 73 326
2020 A combination of working on-site and working remotely or teleworking 32 68 282

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 4 96 266
2020 Working remotely or teleworking 2 98 326
2020 A combination of working on-site and working remotely or teleworking 2 98 282
2020 Other work situation 0 100 10

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 2 98 326
2020 A combination of working on-site and working remotely or teleworking 2 98 282

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 266
2020 Working remotely or teleworking 7 93 326
2020 A combination of working on-site and working remotely or teleworking 7 93 282
2020 Other work situation 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 16 84 326
2020 A combination of working on-site and working remotely or teleworking 16 84 282

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 A combination of working on-site and working remotely or teleworking 2 98 282
2020 Other work situation 0 100 10

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 13 87 326
2020 A combination of working on-site and working remotely or teleworking 13 87 282

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Other work situation 0 100 10

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 21 79 326
2020 A combination of working on-site and working remotely or teleworking 27 73 282

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 35 65 326
2020 A combination of working on-site and working remotely or teleworking 36 64 282

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 20 80 326
2020 A combination of working on-site and working remotely or teleworking 17 83 282

Question 65c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 326
2020 A combination of working on-site and working remotely or teleworking 4 96 282

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 16 84 326
2020 A combination of working on-site and working remotely or teleworking 14 86 282

Question 65e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 266
2020 Working remotely or teleworking 9 91 326
2020 A combination of working on-site and working remotely or teleworking 5 95 282
2020 Other work situation 0 100 10

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 8 92 326
2020 A combination of working on-site and working remotely or teleworking 9 91 282

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 5 95 266
2020 Working remotely or teleworking 7 93 326
2020 A combination of working on-site and working remotely or teleworking 11 89 282
2020 Other work situation 0 100 10

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 8 92 266
2020 Working remotely or teleworking 12 88 326
2020 A combination of working on-site and working remotely or teleworking 11 89 282
2020 Other work situation 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 43 57 326
2020 A combination of working on-site and working remotely or teleworking 46 54 282

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 6 94 299
2020 A combination of working on-site and working remotely or teleworking 8 92 259

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 18 82 299
2020 A combination of working on-site and working remotely or teleworking 18 82 259

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 299
2020 A combination of working on-site and working remotely or teleworking 5 95 259

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 299
2020 A combination of working on-site and working remotely or teleworking 4 96 259

Question 66e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 299
2020 A combination of working on-site and working remotely or teleworking 5 95 259

Question 66f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 299
2020 A combination of working on-site and working remotely or teleworking 6 94 259

Question 66g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 13 87 299
2020 A combination of working on-site and working remotely or teleworking 4 96 259

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 299
2020 A combination of working on-site and working remotely or teleworking 15 85 259

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 12 88 299
2020 A combination of working on-site and working remotely or teleworking 10 90 259

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 29 71 299
2020 A combination of working on-site and working remotely or teleworking 29 71 259

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 9 91 299
2020 A combination of working on-site and working remotely or teleworking 7 93 259

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 41 59 299
2020 A combination of working on-site and working remotely or teleworking 43 57 259

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 3 97 299

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 65 35 299
2020 A combination of working on-site and working remotely or teleworking 69 31 259

Question 66o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 2 98 299
2020 A combination of working on-site and working remotely or teleworking 6 94 259

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 14 86 299
2020 A combination of working on-site and working remotely or teleworking 12 88 259

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 25 24 5 5 14 3 59 12 3932
2020 Working remotely or teleworking 24 21 18 4 3 25 5 65 10 5376
2020 A combination of working on-site and working remotely or teleworking 28 24 19 4 3 19 3 66 9 4486
2020 Other work situation 25 5 27 8 9 21 4 41 23 60

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 32 20 5 4 5 1 69 10 3922
2020 Working remotely or teleworking 41 31 14 4 2 7 1 78 7 5385
2020 A combination of working on-site and working remotely or teleworking 41 32 15 4 3 4 1 77 7 4478
2020 Other work situation 28 13 27 12 12 4 4 45 26 60

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 0 6 29 22 39 4 0 6 64 32
2020 Working remotely or teleworking 4 9 18 16 38 14 1 15 63 73
2020 A combination of working on-site and working remotely or teleworking 1 6 27 19 36 8 2 9 61 56
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 14 28 27 17 14 0 0 42 31 3946
2020 Working remotely or teleworking 36 27 17 10 10 0 1 63 20 5387
2020 A combination of working on-site and working remotely or teleworking 18 33 26 14 10 0 0 51 24 4500
2020 Other work situation 17 27 15 12 22 3 3 47 37 60

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 26 19 13 13 0 0 54 27 3936
2020 Working remotely or teleworking 37 29 18 9 6 0 0 67 16 5374
2020 A combination of working on-site and working remotely or teleworking 34 28 19 10 9 0 0 62 19 4484
2020 Other work situation 26 32 7 17 14 3 1 61 32 59

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 31 21 10 6 0 0 62 16 3930
2020 Working remotely or teleworking 22 28 25 15 11 0 0 49 26 5381
2020 A combination of working on-site and working remotely or teleworking 24 28 24 14 10 0 0 52 24 4489
2020 Other work situation 36 21 23 9 3 2 5 62 14 60

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 30 16 7 3 1 1 73 10 3920
2020 Working remotely or teleworking 31 31 21 10 7 0 0 63 17 5366
2020 A combination of working on-site and working remotely or teleworking 34 31 19 10 5 0 1 66 15 4473
2020 Other work situation 34 34 16 8 0 2 5 74 9 60

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 25 20 13 14 0 1 53 28 3911
2020 Working remotely or teleworking 25 23 22 15 13 0 1 49 28 5372
2020 A combination of working on-site and working remotely or teleworking 24 24 21 15 14 0 1 49 30 4462
2020 Other work situation 40 14 19 2 13 4 7 62 17 60

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 63 19 8 2 2 0 5 87 4 3918
2020 Working remotely or teleworking 47 25 13 7 6 0 3 74 13 5365
2020 A combination of working on-site and working remotely or teleworking 53 23 11 5 4 0 4 79 9 4470
2020 Other work situation 53 18 6 1 0 4 17 91 1 60

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 45 27 16 6 4 0 1 74 10 3928
2020 Working remotely or teleworking 32 28 20 11 9 0 0 60 20 5365
2020 A combination of working on-site and working remotely or teleworking 39 29 18 8 6 0 0 68 14 4478
2020 Other work situation 46 19 15 7 3 2 8 72 11 59

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 25 15 8 6 0 5 70 14 3929
2020 Working remotely or teleworking 34 23 17 10 9 0 7 61 20 5384
2020 A combination of working on-site and working remotely or teleworking 38 25 18 8 6 0 6 66 15 4481
2020 Other work situation 33 17 21 11 6 3 9 58 19 59

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 31 20 9 6 1 1 65 15 3924
2020 Working remotely or teleworking 35 33 18 8 4 0 1 69 13 5381
2020 A combination of working on-site and working remotely or teleworking 33 35 18 8 4 0 1 69 13 4483
2020 Other work situation 33 34 7 7 13 4 2 71 21 60

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 31 21 11 6 0 1 61 17 3925
2020 Working remotely or teleworking 28 33 21 10 7 0 1 62 17 5365
2020 A combination of working on-site and working remotely or teleworking 27 34 21 12 6 0 1 61 18 4475
2020 Other work situation 37 31 11 6 10 4 2 72 16 59

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 29 18 10 7 0 1 66 16 3912
2020 Working remotely or teleworking 34 32 17 9 7 0 0 67 16 5374
2020 A combination of working on-site and working remotely or teleworking 32 33 19 9 6 0 1 66 15 4472
2020 Other work situation 41 19 17 12 6 4 2 63 19 60

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 40 26 15 10 9 1 1 67 19 3921
2020 Working remotely or teleworking 47 26 13 7 6 0 0 74 13 5354
2020 A combination of working on-site and working remotely or teleworking 43 27 14 8 7 0 1 71 16 4472
2020 Other work situation 37 20 18 7 10 4 4 62 18 59

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 46 28 14 7 5 0 1 74 12 3925
2020 Working remotely or teleworking 28 32 22 11 6 0 0 60 18 5377
2020 A combination of working on-site and working remotely or teleworking 34 31 19 10 5 0 0 66 15 4477
2020 Other work situation 35 26 13 13 9 3 1 64 23 60

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 29 16 7 4 1 1 72 11 3916
2020 Working remotely or teleworking 30 32 20 11 6 0 0 63 17 5383
2020 A combination of working on-site and working remotely or teleworking 33 32 19 9 5 0 0 66 15 4482
2020 Other work situation 45 29 15 1 0 5 4 82 1 60

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 46 30 15 5 3 0 0 76 9 3905
2020 Working remotely or teleworking 51 27 14 5 2 0 1 79 7 5361
2020 A combination of working on-site and working remotely or teleworking 47 30 14 5 3 0 0 78 8 4457
2020 Other work situation 48 19 15 6 8 3 1 70 14 58

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 41 32 16 6 4 0 1 74 11 3904
2020 Working remotely or teleworking 25 35 23 11 6 0 0 60 17 5366
2020 A combination of working on-site and working remotely or teleworking 30 34 22 9 5 0 0 64 14 4471
2020 Other work situation 29 38 17 8 3 3 1 70 12 58

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 67 17 7 2 2 1 4 89 4 3905
2020 Working remotely or teleworking 68 18 6 2 1 1 4 89 4 5358
2020 A combination of working on-site and working remotely or teleworking 66 18 8 2 1 1 3 88 4 4470
2020 Other work situation 45 29 6 5 6 3 6 82 12 56

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 71 14 6 3 3 1 1 87 6 3892
2020 Working remotely or teleworking 80 9 4 2 2 0 2 91 5 5361
2020 A combination of working on-site and working remotely or teleworking 77 11 5 2 3 0 2 90 5 4467
2020 Other work situation 56 16 1 9 10 3 5 79 20 58

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 56 25 10 4 3 0 1 83 7 3900
2020 Working remotely or teleworking 70 19 6 2 1 0 1 90 4 5340
2020 A combination of working on-site and working remotely or teleworking 63 23 8 3 2 0 1 87 5 4451
2020 Other work situation 53 21 9 8 5 3 1 78 13 58

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 56 22 10 6 5 0 0 78 11 3913
2020 Working remotely or teleworking 68 16 7 4 4 0 1 85 8 5357
2020 A combination of working on-site and working remotely or teleworking 64 18 8 5 4 0 1 83 9 4458
2020 Other work situation 43 20 11 8 13 3 2 66 23 58

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 61 12 5 2 1 0 18 90 4 3910
2020 Working remotely or teleworking 63 12 4 2 1 0 18 92 3 5370
2020 A combination of working on-site and working remotely or teleworking 60 13 5 2 1 0 19 89 4 4476
2020 Other work situation 55 12 4 1 0 4 24 93 2 58

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 62 23 8 2 2 1 2 87 4 3935
2020 Working remotely or teleworking 73 16 5 2 1 0 3 93 3 5381
2020 A combination of working on-site and working remotely or teleworking 66 22 6 2 1 0 3 90 3 4478
2020 Other work situation 66 22 4 1 0 2 4 94 1 60

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 73 16 5 2 2 1 1 91 4 3935
2020 Working remotely or teleworking 75 13 5 2 2 1 2 91 5 5383
2020 A combination of working on-site and working remotely or teleworking 75 14 4 2 2 0 2 92 4 4483
2020 Other work situation 62 25 4 0 5 2 2 91 5 57

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 56 27 11 4 2 0 1 83 6 3932
2020 Working remotely or teleworking 48 30 14 5 2 0 1 79 7 5385
2020 A combination of working on-site and working remotely or teleworking 53 28 12 3 2 0 1 82 6 4483
2020 Other work situation 49 25 11 7 3 2 2 77 11 59

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 24 39 23 9 5 0 0 63 13 3938
2020 Working remotely or teleworking 29 42 20 6 3 0 0 71 9 5385
2020 A combination of working on-site and working remotely or teleworking 22 42 24 8 4 0 0 64 12 4493
2020 Other work situation 18 29 18 18 10 3 4 50 31 60

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 20 34 29 12 5 0 0 54 16 3933
2020 Working remotely or teleworking 16 35 32 12 5 0 0 52 16 5381
2020 A combination of working on-site and working remotely or teleworking 16 34 32 12 4 0 0 51 17 4495
2020 Other work situation 22 23 30 16 6 1 2 47 22 59

Question 73. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 11 18 32 25 14 0 0 38 29 3919
2020 Working remotely or teleworking 10 18 37 24 11 0 0 35 29 5372
2020 A combination of working on-site and working remotely or teleworking 9 19 37 23 11 0 0 34 29 4476
2020 Other work situation 10 12 44 13 13 2 6 28 24 60

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 27 37 21 9 4 1 0 65 14 3935
2020 Working remotely or teleworking 44 39 10 4 2 1 0 84 6 5380
2020 A combination of working on-site and working remotely or teleworking 37 40 14 6 3 1 0 77 9 4493
2020 Other work situation 30 27 16 7 14 7 0 60 22 60

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 30 19 13 9 3 0 57 23 3928
2020 Working remotely or teleworking 40 34 13 7 4 2 0 76 11 5369
2020 A combination of working on-site and working remotely or teleworking 34 35 15 9 5 2 0 71 14 4490
2020 Other work situation 27 25 15 10 15 8 0 57 27 60

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 30 28 15 14 11 1 1 59 25 3929
2020 Working remotely or teleworking 43 29 10 10 7 1 1 73 17 5380
2020 A combination of working on-site and working remotely or teleworking 38 29 13 10 9 1 0 68 19 4486
2020 Other work situation 33 22 13 10 19 3 0 56 30 60

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 28 19 7 6 3 1 67 13 3910
2020 Working remotely or teleworking 54 26 10 3 3 3 1 83 7 5359
2020 A combination of working on-site and working remotely or teleworking 46 29 13 5 4 3 1 78 9 4456
2020 Other work situation 33 21 21 6 12 5 2 58 20 60

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 25 31 20 13 9 1 0 57 23 3927
2020 Working remotely or teleworking 39 34 13 8 5 1 0 74 13 5387
2020 A combination of working on-site and working remotely or teleworking 33 35 16 9 6 1 0 68 15 4495
2020 Other work situation 24 21 20 11 21 3 0 46 33 59

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 39 14 13 6 0 0 67 19 3944
2020 Working remotely or teleworking 46 40 7 6 1 0 0 85 7 5389
2020 A combination of working on-site and working remotely or teleworking 38 40 10 9 2 0 0 78 12 4498
2020 Other work situation 32 32 7 13 12 3 1 66 26 60

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 28 35 16 13 8 0 0 63 21 3922
2020 Working remotely or teleworking 48 36 8 6 2 0 0 85 8 5370
2020 A combination of working on-site and working remotely or teleworking 39 37 11 9 3 0 0 77 12 4486
2020 Other work situation 31 32 7 15 7 3 4 68 24 60

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 36 20 9 4 1 0 66 14 3905
2020 Working remotely or teleworking 40 37 15 5 1 0 1 78 7 5351
2020 A combination of working on-site and working remotely or teleworking 38 37 15 6 2 0 1 76 9 4458
2020 Other work situation 28 20 27 10 10 4 1 50 21 60

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 32 36 18 8 5 1 1 69 13 3921
2020 Working remotely or teleworking 53 32 9 3 1 0 1 87 4 5368
2020 A combination of working on-site and working remotely or teleworking 46 33 12 6 3 1 0 80 8 4487
2020 Other work situation 30 21 11 14 17 3 4 56 33 60

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 44 20 13 2 2 13 7 79 4 3926
2020 Working remotely or teleworking 70 19 5 1 1 4 1 93 2 5378
2020 A combination of working on-site and working remotely or teleworking 58 20 7 2 1 7 5 88 4 4483
2020 Other work situation 43 20 9 1 3 13 11 83 5 60

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 29 31 19 12 7 2 0 61 19 3914
2020 Working remotely or teleworking 52 33 8 4 1 2 0 87 5 5369
2020 A combination of working on-site and working remotely or teleworking 42 34 13 7 3 1 0 77 10 4474
2020 Other work situation 39 13 17 9 17 5 0 55 27 60

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 38 31 12 10 7 1 0 70 18 3914
2020 Working remotely or teleworking 54 28 7 6 3 1 0 83 10 5359
2020 A combination of working on-site and working remotely or teleworking 47 31 9 7 5 0 0 78 12 4463
2020 Other work situation 35 17 16 16 12 3 1 55 29 60

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 31 33 13 13 10 1 0 64 23 3915
2020 Working remotely or teleworking 60 28 7 3 1 1 0 89 4 5371
2020 A combination of working on-site and working remotely or teleworking 44 34 10 7 4 0 0 79 11 4473
2020 Other work situation 37 11 17 10 22 3 0 50 33 59

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 28 46 11 10 3 1 1 75 13 1658
2020 A combination of working on-site and working remotely or teleworking 25 48 13 10 3 0 0 74 14 1329

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working remotely or teleworking 98 2 1658
2020 A combination of working on-site and working remotely or teleworking 91 9 1330

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 28 43 14 11 4 0 0 71 15 1620
2020 A combination of working on-site and working remotely or teleworking 24 40 18 12 5 0 0 65 17 1223
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 12 88 3921
2020 Working remotely or teleworking 10 90 5367
2020 A combination of working on-site and working remotely or teleworking 11 89 4478
2020 Other work situation 15 85 59

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 11 89 3923
2020 Working remotely or teleworking 13 87 5367
2020 A combination of working on-site and working remotely or teleworking 11 89 4480
2020 Other work situation 18 82 59

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 48 52 416
2020 Working remotely or teleworking 46 54 716
2020 A combination of working on-site and working remotely or teleworking 49 51 498
2020 Other work situation 68 32 11

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 66 34 413
2020 Working remotely or teleworking 82 18 712
2020 A combination of working on-site and working remotely or teleworking 78 22 500
2020 Other work situation 55 45 11

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working remotely or teleworking 52 32 9 4 2 0 0 85 7 585
2020 A combination of working on-site and working remotely or teleworking 50 36 8 4 1 0 0 86 6 389

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 34 32 16 7 5 3 3 70 13 3925
2020 Working remotely or teleworking 53 29 8 4 2 2 3 86 6 5386
2020 A combination of working on-site and working remotely or teleworking 47 32 10 5 2 2 2 82 8 4495
2020 Other work situation 29 27 9 12 16 3 4 60 31 59
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 36 47 16 1 56 44 3940
2020 Working remotely or teleworking 29 54 16 1 65 35 5397
2020 A combination of working on-site and working remotely or teleworking 31 52 16 1 63 37 4499
2020 Other work situation 24 38 36 2 62 38 60

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 Working on-site 32 68 1320
2020 Working remotely or teleworking 33 67 1578
2020 A combination of working on-site and working remotely or teleworking 38 62 1346
2020 Other work situation 30 70 14

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 8 19 19 19 30 1 3 28 52 1318
2020 Working remotely or teleworking 14 22 16 21 24 1 3 37 47 1575
2020 A combination of working on-site and working remotely or teleworking 12 22 17 20 25 1 4 35 47 1346
2020 Other work situation 24 5 0 33 38 0 0 29 71 14

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 5 16 16 20 41 1 1 22 62 1320
2020 Working remotely or teleworking 8 16 14 22 38 1 2 25 61 1576
2020 A combination of working on-site and working remotely or teleworking 6 17 15 23 36 1 2 24 61 1346
2020 Other work situation 0 31 0 5 64 0 0 31 69 14

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Most positive or least negative answers
(%)		 Least positive or most negative answers
(%)		 Total responses
2020 Working on-site 42 16 13 8 10 2 9 66 20 3935
2020 Working remotely or teleworking 46 18 12 7 6 1 9 72 15 5389
2020 A combination of working on-site and working remotely or teleworking 45 18 11 8 7 1 9 71 17 4495
2020 Other work situation 40 12 15 7 13 4 8 60 23 59
Report a problem on this page
Date modified: