2020 Public Service Employee Survey Results for Department of National Defence by Question 101. Do you work full-time or part-time?

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 47 5 12 3 0 0 79 16 13526
2020 Part-time 45 36 5 12 2 0 0 81 14 291

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 69 21 4 2 2 0 1 92 4 13485
2020 Part-time 78 14 4 2 1 1 0 93 3 292
2017 Full-time 63 25 6 3 2 1 1 89 5 12279
2017 Part-time 73 18 4 3 1 0 1 92 4 286
2014 Full-time 61 26 6 3 2 1 2 89 5 14386
2014 Part-time 68 22 3 3 2 1 2 92 4 340

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 38 9 10 4 0 0 77 14 13509
2020 Part-time 44 40 8 6 2 0 0 84 7 292
2019 Full-time 39 37 8 11 5 0 0 76 16 12928
2019 Part-time 43 39 8 7 3 0 1 82 10 334
2017 Full-time 36 38 8 12 6 0 0 74 18 12285
2017 Part-time 54 30 7 7 2 0 1 84 9 285
2014 Full-time 38 37 8 11 6 0 0 75 17 14373
2014 Part-time 47 37 5 7 3 0 0 85 10 341

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 38 13 13 5 0 1 69 18 13484
2020 Part-time 43 35 10 9 2 0 2 80 10 287
2019 Full-time 28 39 12 13 7 0 0 68 20 12905
2019 Part-time 30 41 13 10 5 0 1 72 14 334
2017 Full-time 25 38 12 15 9 0 0 64 24 12290
2017 Part-time 37 35 13 9 5 0 2 73 14 285
2014 Full-time 23 37 12 16 11 0 0 61 27 14382
2014 Part-time 31 38 11 12 5 0 3 71 17 340

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 37 9 8 3 0 0 80 11 13442
2020 Part-time 57 27 10 5 1 0 0 84 6 290
2019 Full-time 42 38 9 8 4 0 0 80 11 12860
2019 Part-time 48 36 7 6 3 0 0 85 8 332
2017 Full-time 42 39 8 7 3 0 0 82 11 12257
2017 Part-time 62 31 3 2 1 0 0 93 4 285
2014 Full-time 41 39 9 7 3 0 0 81 10 14381
2014 Part-time 53 33 7 4 2 0 1 87 6 340

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 31 11 7 4 0 0 78 12 13478
2020 Part-time 66 22 6 3 3 1 0 88 5 292
2019 Full-time 45 32 11 6 5 0 0 78 11 12907
2019 Part-time 52 30 9 3 5 0 1 82 8 332
2017 Full-time 41 34 11 8 5 0 1 76 13 12272
2017 Part-time 65 24 5 4 2 0 0 89 6 285
2014 Full-time 37 35 13 8 6 0 1 72 14 14381
2014 Part-time 50 32 7 4 3 1 3 85 8 341

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 39 12 8 4 0 0 76 12 13507
2020 Part-time 57 30 7 4 2 0 0 87 6 290
2019 Full-time 36 39 12 8 5 0 0 75 12 12938
2019 Part-time 43 32 14 9 2 0 0 75 12 333
2017 Full-time 33 43 11 7 4 0 0 77 12 12283
2017 Part-time 53 33 7 4 2 0 0 87 6 287
2014 Full-time 30 45 11 9 5 0 0 75 14 14399
2014 Part-time 41 41 8 6 4 0 0 83 10 341

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 35 16 12 9 0 0 63 21 13519
2020 Part-time 51 30 11 5 3 0 0 81 8 292
2019 Full-time 24 35 18 13 9 0 0 59 23 12935
2019 Part-time 32 33 19 11 4 1 0 65 15 335
2017 Full-time 22 34 18 14 11 0 0 57 25 12282
2017 Part-time 44 32 12 6 6 0 0 77 12 287
2014 Full-time 19 34 19 16 13 0 0 53 29 14391
2014 Part-time 33 32 14 11 8 0 1 66 19 341

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 31 41 13 11 5 0 0 72 15 13460
2020 Part-time 43 42 7 6 1 0 0 85 7 289
2019 Full-time 27 42 14 12 5 0 0 69 17 12895
2019 Part-time 30 46 14 7 3 0 0 76 10 333
2017 Full-time 27 41 14 12 6 0 0 68 18 12278
2017 Part-time 40 42 7 9 2 0 0 82 11 286

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 38 10 5 3 0 0 83 7 13469
2020 Part-time 55 34 7 4 0 0 0 89 4 291
2019 Full-time 41 40 11 5 3 0 0 81 8 12891
2019 Part-time 45 36 12 5 2 0 0 81 7 335
2017 Full-time 40 40 11 5 3 0 0 80 9 12279
2017 Part-time 50 37 7 5 1 0 0 87 6 286
2014 Full-time 38 40 12 5 4 1 0 79 9 14385
2014 Part-time 43 40 10 4 3 0 1 83 6 341

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 36 14 10 7 0 0 68 18 13491
2020 Part-time 54 28 9 7 2 0 0 82 9 290
2019 Full-time 30 36 15 10 8 0 0 67 19 12913
2019 Part-time 38 33 16 9 5 0 0 71 13 335
2017 Full-time 27 36 15 11 9 0 0 64 21 12258
2017 Part-time 51 32 7 6 4 0 0 83 10 286

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 31 8 2 2 0 0 88 4 13419
2020 Part-time 65 28 4 2 1 0 0 93 3 287
2019 Full-time 55 32 9 2 2 0 0 87 4 12861
2019 Part-time 51 30 12 4 2 0 1 82 5 331
2017 Full-time 57 32 7 2 1 0 0 89 4 12238
2017 Part-time 70 23 5 1 0 0 0 93 1 285
2014 Full-time 64 26 6 2 1 0 0 90 3 14382
2014 Part-time 68 22 6 1 1 0 1 91 3 341

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 38 13 10 7 0 0 70 16 13452
2020 Part-time 46 35 8 7 3 1 0 82 10 292
2019 Full-time 30 38 13 11 7 0 0 69 18 12888
2019 Part-time 34 33 18 10 5 0 1 67 15 333
2017 Full-time 30 40 12 11 7 0 0 70 18 12220
2017 Part-time 45 31 12 8 4 0 1 77 12 285
2014 Full-time 22 42 13 13 10 0 0 64 23 14387
2014 Part-time 27 40 14 10 6 1 2 69 17 341

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 34 15 8 6 0 0 71 14 13492
2020 Part-time 52 29 11 4 3 0 1 83 7 291
2019 Full-time 34 34 16 9 7 0 0 68 16 12914
2019 Part-time 38 31 19 7 4 0 1 70 11 335
2017 Full-time 33 35 15 10 7 0 0 68 17 12230
2017 Part-time 47 33 10 6 3 0 1 81 9 285
2014 Full-time 29 37 15 11 8 0 0 65 19 14393
2014 Part-time 34 38 15 8 4 1 1 73 12 340

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 39 14 9 5 0 0 71 14 13435
2020 Part-time 54 29 9 5 2 1 1 84 7 286
2019 Full-time 30 39 15 10 6 0 0 69 16 12801
2019 Part-time 35 40 16 7 1 0 0 76 8 332
2017 Full-time 30 37 15 11 7 0 0 67 18 12231
2017 Part-time 47 34 9 5 4 0 1 82 9 285
2014 Full-time 27 36 16 12 8 0 0 64 20 14384
2014 Part-time 37 39 15 5 5 0 0 76 9 341

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 36 10 5 3 0 0 83 8 13503
2020 Part-time 64 27 3 4 1 0 0 91 5 289
2019 Full-time 44 38 10 5 3 0 0 82 8 12930
2019 Part-time 48 36 9 3 3 0 0 85 6 334
2017 Full-time 43 38 11 5 3 0 0 81 8 12214
2017 Part-time 63 26 8 2 1 0 0 89 3 285
2014 Full-time 43 38 10 5 3 0 0 81 9 14380
2014 Part-time 55 31 6 3 4 0 0 87 7 340

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 33 16 7 5 0 0 72 12 13442
2020 Part-time 57 31 7 3 1 0 1 89 4 285
2019 Full-time 40 32 17 6 4 0 1 72 11 12800
2019 Part-time 56 22 14 4 2 0 2 80 6 327
2017 Full-time 38 34 15 7 4 0 1 73 11 12292
2017 Part-time 56 25 9 5 4 0 1 82 8 287
2014 Full-time 35 35 17 7 5 0 1 71 12 14391
2014 Part-time 49 31 13 3 3 0 1 80 7 341

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 26 35 20 8 0 1 28 36 13510
2020 Part-time 4 11 33 29 20 1 2 50 16 290
2019 Full-time 10 27 35 18 8 1 1 26 38 12928
2019 Part-time 7 16 33 26 14 1 3 41 24 334
2017 Full-time 11 26 34 17 8 1 2 26 39 12222
2017 Part-time 6 15 30 21 22 0 7 46 23 282
2014 Full-time 12 29 35 16 6 1 2 23 42 14366
2014 Part-time 6 16 33 26 14 1 3 42 23 340

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 9 18 27 27 15 1 1 44 28 13444
2020 Part-time 5 7 24 26 35 2 1 63 12 288
2019 Full-time 11 21 29 23 14 1 1 38 33 12892
2019 Part-time 8 15 25 27 20 3 3 50 24 333
2017 Full-time 12 21 29 20 13 2 3 35 35 12167
2017 Part-time 7 15 22 20 29 1 6 53 23 282
2014 Full-time 14 24 30 19 9 2 2 29 40 14361
2014 Part-time 5 15 30 23 19 4 5 46 22 339

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 25 30 17 9 1 1 26 43 13456
2020 Part-time 6 15 36 21 17 3 2 40 22 291
2019 Full-time 20 27 28 14 8 1 2 23 49 12905
2019 Part-time 12 20 27 21 16 1 2 38 34 331
2017 Full-time 23 27 26 12 7 1 3 21 52 12204
2017 Part-time 12 21 24 16 17 1 8 37 36 283
2014 Full-time 25 28 26 12 6 1 2 19 54 14370
2014 Part-time 11 21 25 19 16 1 6 38 34 340

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 13 31 34 16 1 1 50 19 13436
2020 Part-time 2 5 17 36 38 1 2 76 7 291
2019 Full-time 6 13 31 31 17 1 2 49 19 12861
2019 Part-time 3 9 20 39 23 2 3 66 13 331
2017 Full-time 6 14 32 29 15 1 4 46 21 12120
2017 Part-time 3 8 25 22 33 0 9 61 12 281
2014 Full-time 7 14 34 30 12 1 2 43 22 14307
2014 Part-time 2 10 22 35 26 1 5 65 12 339

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 21 28 22 12 1 1 35 36 13477
2020 Part-time 5 8 20 29 34 1 2 66 13 292
2019 Full-time 17 22 29 18 12 1 2 31 40 12911
2019 Part-time 7 13 28 27 19 4 4 49 21 334
2017 Full-time 18 24 27 17 10 1 3 28 44 12213
2017 Part-time 10 14 23 18 28 0 7 49 25 284
2014 Full-time 23 27 27 13 7 1 2 21 51 14360
2014 Part-time 11 18 25 20 20 1 5 43 31 340

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 17 24 27 18 2 2 47 27 13442
2020 Part-time 5 12 19 26 30 4 3 60 19 290
2019 Full-time 12 19 26 23 15 2 2 40 33 12881
2019 Part-time 10 17 24 22 18 5 4 44 30 332
2017 Full-time 12 19 25 22 15 2 5 39 34 12194
2017 Part-time 8 16 18 16 27 1 14 51 28 283
2014 Full-time 12 19 26 23 14 2 4 39 33 14340
2014 Part-time 5 17 25 24 19 4 6 48 25 340

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 15 23 31 18 10 2 2 30 39 13451
2020 Part-time 6 13 30 22 27 1 2 51 19 291
2019 Full-time 17 24 30 16 10 2 2 27 42 12887
2019 Part-time 9 18 27 22 17 2 5 43 29 331
2017 Full-time 20 24 29 13 8 2 4 23 46 12206
2017 Part-time 12 13 25 19 19 3 10 44 28 281
2014 Full-time 20 24 30 14 7 2 3 22 47 14352
2014 Part-time 8 14 30 20 18 4 6 43 24 336

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 8 19 36 25 11 1 1 37 27 13485
2020 Part-time 5 13 36 26 19 1 1 45 19 291
2019 Full-time 10 18 33 24 12 1 2 37 29 12916
2019 Part-time 7 16 32 28 14 0 2 44 23 334
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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 33 19 11 9 3 2 59 21 13503
2020 Part-time 45 24 11 5 4 6 5 77 11 290
2019 Full-time 24 31 19 12 9 3 2 58 22 12919
2019 Part-time 24 33 17 9 4 7 6 66 14 333
2017 Full-time 22 33 17 12 11 3 2 58 24 12287
2017 Part-time 37 29 13 8 4 6 3 73 13 286
2014 Full-time 23 33 17 12 11 3 2 58 24 14389
2014 Part-time 30 28 18 12 5 3 3 62 18 341

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 31 11 11 8 1 0 71 18 13496
2020 Part-time 55 25 8 7 5 0 1 80 12 290
2019 Full-time 38 31 11 11 8 0 0 69 20 12909
2019 Part-time 43 29 12 9 6 0 1 72 15 332
2017 Full-time 34 32 12 11 10 1 0 67 21 12287
2017 Part-time 53 31 6 4 5 0 1 85 8 286
2014 Full-time 33 32 11 12 11 1 0 65 23 14384
2014 Part-time 39 36 8 10 6 0 1 75 17 340

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 35 9 8 4 0 0 79 12 13468
2020 Part-time 65 25 3 4 3 0 0 90 7 291
2019 Full-time 40 36 10 9 5 0 0 77 13 12903
2019 Part-time 49 33 11 5 1 0 0 82 7 334
2017 Full-time 32 41 12 9 5 0 0 74 15 12266
2017 Part-time 56 33 6 3 2 0 1 90 5 285
2014 Full-time 30 42 12 10 5 0 0 72 15 14382
2014 Part-time 42 40 9 7 3 0 0 82 9 340

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 39 13 6 3 1 0 77 10 13386
2020 Part-time 57 29 9 3 2 1 0 86 5 289
2019 Full-time 35 40 14 6 4 1 0 76 10 12916
2019 Part-time 44 36 11 5 2 0 1 82 7 333

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 26 13 4 4 5 3 77 9 13464
2020 Part-time 53 18 13 6 4 3 3 76 10 290
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 27 16 4 4 1 4 74 9 13500
2020 Part-time 48 21 13 4 2 2 9 77 8 292
2019 Full-time 39 29 19 5 4 1 4 71 9 12945
2019 Part-time 41 22 21 4 3 1 8 70 8 334

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 41 31 14 8 6 0 0 72 14 13488
2020 Part-time 54 28 7 6 4 0 1 83 10 292
2019 Full-time 36 32 16 9 7 1 0 69 15 12923
2019 Part-time 43 27 18 7 4 1 1 71 11 334
2017 Full-time 32 36 15 9 7 0 0 69 16 12298
2017 Part-time 49 29 10 6 3 0 2 80 9 286
2014 Full-time 31 37 14 10 7 0 0 68 17 14395
2014 Part-time 40 33 11 7 6 1 1 75 13 341

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 25 16 6 6 1 2 72 12 13464
2020 Part-time 63 12 10 4 4 1 5 81 8 290

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 31 12 7 6 0 0 75 13 13495
2020 Part-time 58 24 5 6 5 0 2 84 11 290
2019 Full-time 40 32 12 9 6 1 0 73 15 12893
2019 Part-time 46 27 12 10 3 0 0 74 14 334
2017 Full-time 37 34 12 10 7 1 0 71 16 12295
2017 Part-time 57 23 11 4 3 0 1 82 7 284
2014 Full-time 34 34 12 10 8 1 0 69 18 14397
2014 Part-time 44 32 9 10 3 1 1 77 14 341

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 46 54 13527
2020 Part-time 50 50 292

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 56 18 10 3 3 2 7 82 7 13523
2020 Part-time 63 15 5 0 3 2 12 91 3 290

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 26 11 6 5 0 0 78 11 13521
2020 Part-time 69 18 7 3 3 0 0 87 6 292
2019 Full-time 45 29 12 7 6 0 0 75 13 12941
2019 Part-time 57 21 14 5 3 1 0 79 8 334
2017 Full-time 44 29 12 7 7 0 0 73 14 12240
2017 Part-time 62 26 6 1 4 0 1 89 5 284
2014 Full-time 40 31 12 8 8 0 0 72 16 14380
2014 Part-time 54 25 7 7 3 1 2 81 11 341
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 29 14 8 7 4 0 69 16 13516
2020 Part-time 52 26 8 3 4 8 0 85 7 291
2019 Full-time 29 33 17 10 8 3 0 64 18 12893
2019 Part-time 40 33 12 6 3 5 1 77 10 333
2017 Full-time 26 33 17 11 9 4 0 61 21 12306
2017 Part-time 45 29 9 5 4 8 1 81 9 286
2014 Full-time 22 33 17 12 10 5 0 58 23 14383
2014 Part-time 31 38 15 6 4 6 1 74 11 340

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 31 16 11 9 1 0 63 21 13475
2020 Part-time 53 29 8 4 4 1 0 84 8 289
2019 Full-time 25 32 18 13 11 1 0 58 24 12871
2019 Part-time 39 33 13 7 4 3 1 75 12 333
2017 Full-time 22 31 18 15 12 2 0 54 28 12305
2017 Part-time 44 25 14 6 5 6 1 73 12 284
2014 Full-time 18 30 19 16 14 2 0 50 31 14385
2014 Part-time 28 36 16 10 6 3 1 67 17 341

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 31 20 14 10 3 0 55 25 13484
2020 Part-time 42 29 14 5 5 4 0 75 10 291
2019 Full-time 18 29 21 16 12 3 0 48 30 12859
2019 Part-time 27 29 23 9 5 6 1 61 15 332
2017 Full-time 15 29 20 18 14 3 0 46 33 12300
2017 Part-time 33 24 18 11 5 9 1 63 17 285
2014 Full-time 12 27 21 19 16 3 0 41 37 14379
2014 Part-time 23 31 20 14 6 4 1 57 21 340

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 21 32 16 17 13 1 0 54 30 13509
2020 Part-time 37 34 11 9 6 4 0 74 15 291
2019 Full-time 16 29 19 19 15 2 0 46 34 12871
2019 Part-time 24 35 19 11 6 4 0 62 18 333
2017 Full-time 14 30 18 20 16 2 0 45 37 12279
2017 Part-time 32 33 10 11 8 6 0 70 20 285
2014 Full-time 12 29 18 21 18 2 0 42 40 14379
2014 Part-time 24 28 20 16 8 3 1 54 25 340

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 22 14 8 7 12 5 66 18 13522
2020 Part-time 41 21 17 3 4 10 6 73 7 291
2019 Full-time 33 22 15 7 8 12 4 65 18 12938
2019 Part-time 39 20 12 6 6 13 3 71 14 335
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 40 18 10 5 1 0 68 14 13496
2020 Part-time 40 39 14 4 3 1 0 80 6 292
2019 Full-time 24 40 19 11 5 1 0 64 16 12938
2019 Part-time 30 41 17 6 2 2 1 73 9 335
2017 Full-time 22 39 19 12 7 1 0 62 19 12284
2017 Part-time 34 43 12 6 1 1 1 80 7 286
2014 Full-time 19 37 19 13 9 2 0 58 22 14392
2014 Part-time 31 40 16 5 4 3 1 74 9 340

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 16 34 22 18 8 1 0 51 26 13457
2020 Part-time 31 36 20 8 4 1 0 68 12 290
2019 Full-time 12 32 23 20 11 2 0 45 31 12892
2019 Part-time 19 35 24 13 7 3 1 55 20 331

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 36 15 8 6 2 1 71 14 13502
2020 Part-time 41 28 13 7 6 4 1 72 14 292
2019 Full-time 29 37 16 10 6 2 0 67 17 12928
2019 Part-time 31 34 15 14 4 1 2 67 18 333
2017 Full-time 32 38 13 8 5 2 1 73 14 12261
2017 Part-time 45 32 9 6 2 3 3 82 9 287
2014 Full-time 33 39 12 8 5 2 1 74 13 14392
2014 Part-time 42 32 9 6 3 4 2 79 10 341

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 36 17 7 4 1 0 72 11 13471
2020 Part-time 50 30 13 4 3 0 0 80 7 290
2019 Full-time 29 37 20 8 5 1 0 66 14 12909
2019 Part-time 35 36 18 4 3 2 0 73 8 334

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 27 29 17 11 10 5 1 60 22 13492
2020 Part-time 40 22 11 9 5 12 2 71 16 292
2019 Full-time 22 28 20 12 12 5 1 53 26 12913
2019 Part-time 27 28 18 9 6 10 3 63 17 335
2017 Full-time 22 29 17 13 13 5 1 54 27 12249
2017 Part-time 35 27 9 7 6 11 5 75 15 286
2014 Full-time 19 28 17 14 14 6 1 51 31 14383
2014 Part-time 28 25 15 11 10 9 3 59 23 341

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 32 18 12 9 2 1 59 22 13482
2020 Part-time 46 24 13 6 3 6 3 76 10 290
2019 Full-time 22 32 18 14 12 2 0 55 27 12912
2019 Part-time 26 37 19 8 5 3 1 66 14 334
2017 Full-time 22 33 17 14 12 2 1 56 27 12298
2017 Part-time 37 30 14 6 4 4 5 73 12 287
2014 Full-time 18 31 18 16 15 2 0 50 32 14385
2014 Part-time 23 31 14 14 6 4 7 62 22 341

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 19 24 18 15 19 2 4 46 36 13509
2020 Part-time 27 24 12 9 9 4 16 63 22 290
2019 Full-time 17 24 17 15 21 2 4 44 38 12941
2019 Part-time 15 25 14 11 12 4 18 52 30 335
2017 Full-time 15 24 16 16 22 2 5 42 41 12299
2017 Part-time 23 20 10 9 11 3 25 59 28 286
2014 Full-time 12 21 16 17 28 2 4 35 48 14394
2014 Part-time 12 14 15 16 19 4 20 35 46 341

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 58 21 10 4 2 1 4 82 7 13521
2020 Part-time 59 17 6 4 2 2 8 86 7 291
2019 Full-time 57 22 10 3 2 1 4 84 6 12926
2019 Part-time 57 18 10 2 2 0 10 84 5 334

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 23 15 7 5 1 3 72 12 13505
2020 Part-time 59 16 12 2 1 1 9 84 3 290
2019 Full-time 43 24 16 7 5 2 3 70 13 12905
2019 Part-time 45 20 13 3 3 2 14 78 7 332

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 74 10 5 2 3 2 3 89 5 13466
2020 Part-time 78 6 2 2 1 3 9 95 3 289
2019 Full-time 72 10 5 3 3 3 4 88 6 12850
2019 Part-time 71 8 4 1 1 3 12 93 3 333

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 72 11 5 2 2 2 6 91 4 13471
2020 Part-time 73 11 2 2 2 2 9 93 4 291
2019 Full-time 73 9 4 1 2 3 9 92 4 12852
2019 Part-time 70 9 2 1 2 2 14 94 3 332

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 42 18 10 5 2 0 67 15 13497
2020 Part-time 39 37 13 4 3 4 0 80 7 291
2019 Full-time 20 42 19 10 6 3 0 64 17 12927
2019 Part-time 24 42 16 8 3 6 1 71 11 333
2017 Full-time 20 38 21 11 8 3 0 59 19 12305
2017 Part-time 36 33 16 5 4 4 2 73 10 286

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 38 15 7 4 2 0 74 11 13456
2020 Part-time 54 27 9 5 3 2 0 83 8 290
2019 Full-time 32 39 16 7 4 2 0 72 11 12883
2019 Part-time 37 39 9 8 3 3 0 79 11 335
2017 Full-time 33 41 15 6 3 2 0 75 9 12268
2017 Part-time 52 34 8 3 0 2 2 89 3 284
2014 Full-time 34 38 16 6 3 3 0 74 10 14389
2014 Part-time 44 34 14 5 1 3 1 80 5 341

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 34 17 5 3 3 1 75 8 13487
2020 Part-time 51 28 8 5 3 6 0 83 8 291
2019 Full-time 37 35 17 4 3 3 1 74 8 12881
2019 Part-time 40 35 15 3 2 5 0 79 5 333
2017 Full-time 34 36 18 5 3 3 1 73 8 12288
2017 Part-time 50 31 9 3 1 3 3 86 4 286
2014 Full-time 35 36 17 4 3 4 1 75 7 14394
2014 Part-time 43 30 14 4 1 6 2 79 5 339

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 33 17 4 2 4 1 75 7 13507
2020 Part-time 48 24 11 5 1 8 1 80 7 291

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 31 12 5 4 3 1 79 9 13477
2020 Part-time 51 30 8 3 3 4 1 85 6 291

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 50 34 8 5 3 0 0 84 8 13475
2020 Part-time 68 24 4 2 2 0 0 92 4 292
2019 Full-time 45 36 10 5 4 0 0 81 9 12913
2019 Part-time 53 36 5 2 2 1 0 91 4 332
2017 Full-time 41 39 10 6 4 0 0 80 10 12284
2017 Part-time 65 27 5 2 1 0 0 92 3 285
2014 Full-time 40 38 11 6 4 0 0 79 10 14379
2014 Part-time 56 29 9 3 1 1 1 87 4 341

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 32 14 8 5 0 0 73 13 13477
2020 Part-time 59 26 8 3 4 0 0 85 7 291
2019 Full-time 37 33 16 8 7 0 0 70 15 12892
2019 Part-time 42 33 18 3 3 1 0 76 6 333
2017 Full-time 33 33 17 9 7 1 0 67 16 12271
2017 Part-time 55 29 10 4 2 1 0 84 6 285
2014 Full-time 27 36 17 11 8 1 0 64 19 14397
2014 Part-time 39 37 13 5 5 0 0 77 10 340

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 35 14 8 5 0 0 73 13 13424
2020 Part-time 59 27 8 3 3 0 0 86 7 290
2019 Full-time 35 35 15 9 6 0 0 70 15 12847
2019 Part-time 42 40 11 3 3 1 0 83 6 333
2017 Full-time 31 36 16 10 7 0 0 68 16 12272
2017 Part-time 53 30 10 4 2 1 0 84 6 286
2014 Full-time 26 38 16 12 8 0 0 64 20 14395
2014 Part-time 42 37 11 6 4 0 1 79 10 341

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 25 17 9 7 2 1 66 17 13498
2020 Part-time 55 20 11 5 4 3 2 79 10 292
2019 Full-time 35 26 17 11 9 3 0 62 20 12924
2019 Part-time 41 23 16 10 7 3 1 66 17 334
2017 Full-time 32 27 18 11 9 3 1 61 21 12274
2017 Part-time 51 22 11 4 4 6 3 79 8 286
2014 Full-time 30 27 18 12 10 3 0 59 23 14385
2014 Part-time 42 20 16 10 6 3 2 66 17 341
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 Full-time 22 46 32 13543
2020 Part-time 25 37 37 290
2019 Full-time 24 44 32 12962
2019 Part-time 33 32 36 334
2017 Full-time 23 46 31 12305
2017 Part-time 32 41 27 286
2014 Full-time 22 46 32 14391
2014 Part-time 31 38 31 339

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 Full-time 31 31 24 5 2 7 3161
2020 Part-time 35 12 4 1 45 4 73
2019 Full-time 26 30 26 5 7 6 3257
2019 Part-time 29 9 5 4 52 1 99
2017 Full-time 30 27 26 5 4 7 3005
2017 Part-time 36 3 11 4 43 3 90
2014 Full-time 31 24 26 9 9999 10 3441
2014 Part-time 45 7 15 10 9999 24 110
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 13520
2020 Part-time 5 95 292
2019 Full-time 14 86 12918
2019 Part-time 9 91 333

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 1768
2019 Part-time 62 38 24

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 60 40 1555
2020 Part-time 61 39 16
2019 Full-time 60 40 1768
2019 Part-time 53 47 24

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 10 90 1555
2020 Part-time 0 100 16

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 1555
2020 Part-time 0 100 16
2019 Full-time 1 99 1768
2019 Part-time 0 100 24

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 1555
2020 Part-time 0 100 16

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 38 62 1555
2020 Part-time 33 67 16
2019 Full-time 39 61 1741
2019 Part-time 23 77 23

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 41 59 1555
2020 Part-time 45 55 16
2019 Full-time 40 60 1741
2019 Part-time 40 60 23

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 46 54 1555
2020 Part-time 51 49 16
2019 Full-time 47 53 1741
2019 Part-time 45 55 23

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 44 56 1555
2020 Part-time 44 56 16
2019 Full-time 43 57 1741
2019 Part-time 27 73 23

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 36 64 1555
2020 Part-time 58 42 16
2019 Full-time 32 68 1741
2019 Part-time 32 68 23

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 53 47 1555
2020 Part-time 64 36 16
2019 Full-time 58 42 1741
2019 Part-time 46 54 23

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 40 60 1555
2020 Part-time 29 71 16
2019 Full-time 38 62 1741
2019 Part-time 29 71 23

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 8 92 1555
2020 Part-time 0 100 16

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 49 51 1555
2020 Part-time 45 55 16
2019 Full-time 49 51 1741
2019 Part-time 53 47 23

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 26 74 1555
2020 Part-time 31 69 16
2019 Full-time 27 73 1741
2019 Part-time 24 76 23

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 54 46 1556
2020 Part-time 50 50 16
2019 Full-time 53 47 1729
2019 Part-time 70 30 23

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 27 73 1556
2020 Part-time 27 73 16

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 25 75 1729
2019 Part-time 27 73 23

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 23 23 19 8 7 16 4 58 19 13500
2020 Part-time 33 20 12 4 3 19 9 74 9 292
2019 Full-time 20 23 20 9 9 16 4 54 21 12937
2019 Part-time 17 24 17 5 5 27 6 60 15 335
2017 Full-time 20 26 20 9 8 14 4 55 20 12299
2017 Part-time 31 18 16 4 3 23 6 68 10 285
2014 Full-time 18 25 21 8 9 16 3 53 22 14393
2014 Part-time 24 25 17 7 3 18 7 64 13 341

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 32 15 6 5 4 1 73 11 13493
2020 Part-time 53 24 11 4 2 6 1 83 6 292
2019 Full-time 36 32 16 7 6 4 0 71 13 12926
2019 Part-time 37 33 14 4 4 8 1 76 9 334
2017 Full-time 34 34 16 7 6 3 1 70 13 12274
2017 Part-time 50 30 7 4 2 6 2 87 6 286
2014 Full-time 27 34 18 8 6 6 1 65 15 14377
2014 Part-time 33 30 18 5 3 8 3 71 9 341
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 7 93 13506
2020 Part-time 3 97 292
2019 Full-time 7 93 12891
2019 Part-time 4 96 332

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 892
2019 Part-time 50 50 14

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 6 94 868
2020 Part-time 0 100 10
2019 Full-time 6 94 892
2019 Part-time 0 100 14

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 0 100 868
2020 Part-time 0 100 10
2019 Full-time 1 99 892
2019 Part-time 0 100 14

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 868
2020 Part-time 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 5 95 868
2020 Part-time 0 100 10

Question 63g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 10 90 868
2020 Part-time 0 100 10

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 18 82 868
2020 Part-time 0 100 10
2019 Full-time 19 81 873
2019 Part-time 0 100 14

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 868
2020 Part-time 0 100 10

Question 64d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 5 95 868
2020 Part-time 0 100 10

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 873
2019 Part-time 40 60 14

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 3 97 868
2020 Part-time 0 100 10
2019 Full-time 5 95 873
2019 Part-time 0 100 14

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 2 98 868
2020 Part-time 0 100 10
2019 Full-time 2 98 873
2019 Part-time 0 100 14

Question 64i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 9 91 868
2020 Part-time 0 100 10

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 17 83 868
2020 Part-time 0 100 10

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 1 99 868
2020 Part-time 0 100 10
2019 Full-time 1 99 873
2019 Part-time 0 100 14

Question 64l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 14 86 868
2020 Part-time 53 47 10

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 1 99 873
2019 Part-time 0 100 14

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 10 90 868
2020 Part-time 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 866
2019 Part-time 49 51 13

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 23 21 4 4 19 4 63 10 13492
2020 Part-time 34 18 14 3 2 23 7 73 7 290
2019 Full-time 23 20 24 5 5 19 5 57 13 12939
2019 Part-time 21 21 18 2 3 29 7 65 8 334
2017 Full-time 21 25 22 4 4 19 5 61 10 12285
2017 Part-time 30 18 18 1 1 25 8 71 3 286
2014 Full-time 19 24 23 4 4 22 5 58 10 14386
2014 Part-time 26 19 20 4 1 21 8 64 8 340

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 32 17 4 3 5 1 74 8 13481
2020 Part-time 51 25 10 5 1 8 1 82 7 290
2019 Full-time 37 30 18 4 4 6 1 72 9 12919
2019 Part-time 41 29 14 2 2 11 1 79 4 331
2017 Full-time 34 34 17 4 3 7 1 74 8 12277
2017 Part-time 45 29 11 2 1 6 4 83 4 286
2014 Full-time 29 33 20 5 3 10 1 69 9 14371
2014 Part-time 36 28 17 4 1 11 3 74 5 340

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 2 7 24 19 38 9 1 10 63 161
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 22 29 23 14 12 0 0 51 26 13527
2020 Part-time 37 29 20 6 7 0 1 67 13 292

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 28 19 11 10 0 0 61 21 13488
2020 Part-time 36 27 17 12 8 0 0 63 20 291
2019 Full-time 23 25 21 13 17 0 1 48 31 12938
2019 Part-time 21 21 23 14 19 1 1 43 34 334
2017 Full-time 20 22 20 15 21 0 1 43 36 12265
2017 Part-time 20 20 16 12 30 0 1 41 42 286

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 29 23 13 9 0 0 54 22 13495
2020 Part-time 44 33 14 5 2 0 1 78 7 291
2019 Full-time 26 30 23 12 8 0 0 56 21 12929
2019 Part-time 45 25 18 6 5 1 0 70 11 334
2017 Full-time 24 29 24 13 9 0 1 53 22 12269
2017 Part-time 41 23 17 10 6 0 3 65 17 284

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 31 19 9 5 0 1 67 14 13457
2020 Part-time 61 24 8 4 2 0 1 86 6 290
2019 Full-time 35 32 19 8 5 0 1 67 13 12861
2019 Part-time 45 30 15 5 2 1 2 77 7 334
2017 Full-time 31 31 20 10 5 0 2 63 16 12225
2017 Part-time 48 22 14 6 5 0 4 74 12 284

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 24 21 15 14 0 1 50 29 13442
2020 Part-time 48 23 17 7 3 1 1 72 10 291
2019 Full-time 22 24 21 15 16 0 1 47 32 12886
2019 Part-time 35 24 19 11 9 1 1 60 21 330
2017 Full-time 19 23 21 17 16 1 2 44 34 12263
2017 Part-time 35 21 16 12 11 0 4 59 24 282

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 54 22 11 5 4 0 4 80 9 13449
2020 Part-time 70 20 4 1 1 0 4 94 2 291
2019 Full-time 56 21 10 4 3 0 6 83 7 12883
2019 Part-time 69 15 5 2 1 0 8 91 3 334
2017 Full-time 48 23 11 5 3 1 10 79 8 12231
2017 Part-time 61 13 9 2 2 0 14 86 4 282

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 39 28 18 8 7 0 1 67 15 13469
2020 Part-time 53 25 11 6 4 0 1 79 10 290
2019 Full-time 42 29 17 7 5 0 1 71 12 12893
2019 Part-time 52 27 11 5 3 0 3 81 8 331
2017 Full-time 36 31 18 8 5 0 1 68 13 12215
2017 Part-time 55 17 13 9 3 1 1 74 13 283

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 24 17 9 7 0 6 66 17 13489
2020 Part-time 50 20 12 5 4 0 8 77 10 291

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 33 19 9 5 1 1 67 14 13484
2020 Part-time 57 27 10 4 2 0 0 84 6 292
2019 Full-time 29 35 20 9 5 0 1 65 14 12893
2019 Part-time 42 34 13 5 4 1 1 78 9 335
2017 Full-time 29 32 21 11 5 1 1 62 16 12213
2017 Part-time 51 23 15 6 3 1 1 76 9 284

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 28 33 21 11 6 0 1 61 18 13462
2020 Part-time 52 28 13 4 2 0 1 80 6 290
2019 Full-time 25 33 22 12 7 0 1 59 19 12878
2019 Part-time 39 34 12 8 5 1 1 74 13 333
2017 Full-time 23 31 23 13 7 0 1 56 21 12215
2017 Part-time 45 25 15 9 4 1 2 72 13 283

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 34 32 18 10 6 0 1 66 16 13458
2020 Part-time 53 27 12 6 3 0 0 80 8 288
2019 Full-time 31 31 19 10 7 0 1 63 17 12865
2019 Part-time 42 29 19 4 6 1 1 71 10 333
2017 Full-time 30 30 19 12 7 0 1 61 19 12220
2017 Part-time 46 25 15 6 4 1 2 74 11 284

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 42 27 14 9 7 0 1 70 16 13444
2020 Part-time 68 17 9 5 2 0 0 85 6 289
2019 Full-time 40 27 15 9 8 0 1 68 17 12866
2019 Part-time 52 21 13 5 7 1 1 75 12 333

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 36 30 18 9 5 0 1 67 15 13477
2020 Part-time 42 30 13 10 5 0 0 72 15 291

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 31 19 9 5 0 1 67 14 13478
2020 Part-time 50 29 14 5 3 1 0 79 8 291
2019 Full-time 37 33 17 8 4 0 1 71 12 12840
2019 Part-time 46 32 13 4 3 0 2 79 7 333
2017 Full-time 34 31 19 9 5 1 2 67 14 12168
2017 Part-time 48 26 12 5 5 1 3 77 10 281

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 48 29 14 5 3 0 1 77 8 13419
2020 Part-time 61 24 9 4 1 0 1 85 6 291
2019 Full-time 51 26 13 5 4 0 1 78 8 12832
2019 Part-time 56 25 13 3 2 0 1 82 5 334
2017 Full-time 52 27 12 5 2 0 1 80 7 12271
2017 Part-time 68 18 9 1 1 0 2 88 2 286

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 34 20 9 5 0 0 66 14 13436
2020 Part-time 37 33 19 7 4 0 0 70 11 292

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 18 7 2 1 1 4 89 4 13427
2020 Part-time 79 11 5 2 1 0 2 93 2 289
2019 Full-time 69 15 6 2 2 1 5 89 4 12825
2019 Part-time 72 15 6 1 2 1 3 91 3 329
2017 Full-time 69 15 6 4 3 1 2 87 7 12272
2017 Part-time 84 7 3 2 2 0 2 93 4 286

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 76 12 5 3 3 1 2 89 6 13413
2020 Part-time 86 6 2 3 1 1 1 93 4 292
2019 Full-time 70 13 6 4 4 1 2 86 8 12883
2019 Part-time 78 13 2 3 2 1 2 93 5 334
2017 Full-time 51 30 11 5 3 0 1 82 8 12260
2017 Part-time 71 20 5 1 2 0 1 92 3 287

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 23 8 3 2 0 1 86 6 13388
2020 Part-time 83 10 4 2 0 0 1 94 3 289
2019 Full-time 52 28 11 4 3 0 1 82 7 12854
2019 Part-time 60 24 10 4 1 0 1 85 5 332
2017 Full-time 54 23 10 6 5 0 1 79 11 12270
2017 Part-time 76 12 5 3 3 0 2 89 6 285

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 62 19 9 5 5 0 1 82 10 13421
2020 Part-time 79 11 4 2 2 0 1 91 5 291
2019 Full-time 57 21 10 6 5 0 1 78 11 12837
2019 Part-time 70 15 8 4 3 0 0 85 7 333
2017 Full-time 55 14 5 2 1 0 22 89 5 12258
2017 Part-time 65 7 2 0 1 0 25 95 2 286

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 61 12 5 2 1 0 18 90 4 13452
2020 Part-time 72 3 2 1 0 0 21 96 2 290
2019 Full-time 57 13 5 2 1 0 21 89 4 12806
2019 Part-time 63 6 3 0 0 0 27 95 1 332
2017 Full-time 64 20 7 2 1 0 6 89 4 12212
2017 Part-time 79 9 4 1 2 0 5 93 3 279

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 67 21 7 2 1 0 3 90 3 13491
2020 Part-time 82 13 1 0 0 0 2 98 1 291
2019 Full-time 66 19 7 2 1 0 4 89 3 12838
2019 Part-time 79 15 3 1 0 0 2 96 1 332
2017 Full-time 68 17 6 3 3 1 3 89 5 12275
2017 Part-time 64 17 6 4 5 0 4 84 10 286

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 75 15 5 2 2 0 1 91 4 13498
2020 Part-time 63 14 9 7 5 0 1 77 13 288
2019 Full-time 75 13 5 2 2 1 2 91 4 12871
2019 Part-time 58 16 11 5 7 0 3 76 13 331
2017 Full-time 54 28 10 3 2 0 2 84 5 12247
2017 Part-time 65 20 7 3 3 0 2 86 6 285

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 52 28 12 4 2 0 1 81 6 13496
2020 Part-time 61 25 9 2 2 0 1 86 4 291
2019 Full-time 57 25 11 3 2 0 2 85 5 12829
2019 Part-time 60 22 7 8 1 0 2 84 10 332

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 25 41 22 8 4 0 0 66 12 13510
2020 Part-time 36 36 17 8 3 1 0 73 10 292

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 17 34 31 12 5 0 0 52 17 13506
2020 Part-time 33 40 21 5 1 0 0 72 6 292
2019 Full-time 20 34 30 11 4 0 0 55 15 12954
2019 Part-time 32 38 20 7 3 0 0 70 10 332
2017 Full-time 16 31 35 12 5 0 0 47 17 12308
2017 Part-time 31 34 25 6 3 1 1 66 9 287

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 10 19 35 24 12 0 0 35 29 13466
2020 Part-time 3 12 27 33 24 0 1 58 15 288
2019 Full-time 9 17 35 25 13 0 0 39 26 12765
2019 Part-time 6 11 32 30 20 0 0 50 17 334
2017 Full-time 8 18 38 23 12 0 1 36 26 12236
2017 Part-time 3 7 35 29 25 0 2 55 10 284

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 39 15 7 3 1 0 75 10 13504
2020 Part-time 44 33 14 5 1 3 0 79 6 292
2019 Full-time 28 39 18 8 5 2 0 68 13 12907
2019 Part-time 32 33 16 11 2 6 0 70 13 335
2017 Full-time 23 39 19 9 6 3 0 64 16 12269
2017 Part-time 30 36 15 7 3 8 1 73 11 284

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 33 33 16 10 6 2 0 67 16 13482
2020 Part-time 47 29 12 7 1 4 0 79 9 292

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 28 13 11 9 1 0 66 21 13491
2020 Part-time 49 29 9 6 7 0 0 78 13 290

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 45 28 14 5 4 3 1 75 10 13422
2020 Part-time 60 22 11 1 3 3 1 85 4 290

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 33 17 10 7 1 0 66 17 13504
2020 Part-time 50 29 11 7 4 0 0 79 10 291
2019 Full-time 23 36 18 12 9 1 0 60 21 12928
2019 Part-time 30 37 18 9 4 2 0 68 13 335
2017 Full-time 19 37 19 13 10 2 0 57 23 12284
2017 Part-time 32 41 13 8 4 2 1 75 12 285

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 37 39 11 10 3 0 0 76 13 13527
2020 Part-time 53 36 7 2 2 0 0 89 4 291

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 38 36 12 10 4 0 0 74 14 13476
2020 Part-time 54 31 9 4 2 0 0 85 6 289

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 35 37 17 7 3 1 1 73 10 13411
2020 Part-time 48 36 9 2 3 0 1 86 5 290

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 43 34 13 6 3 1 1 78 9 13474
2020 Part-time 61 27 9 1 1 0 1 89 2 291

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 57 20 8 2 1 8 4 87 3 13483
2020 Part-time 70 13 4 2 1 6 4 92 3 291

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 40 33 14 8 4 2 0 74 12 13454
2020 Part-time 49 28 9 6 5 3 0 80 11 291

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 30 10 8 6 1 0 77 14 13434
2020 Part-time 59 27 4 5 4 0 0 87 9 291

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 10 8 5 1 0 76 14 13460
2020 Part-time 62 29 4 2 3 0 0 91 5 289

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 26 47 12 11 3 1 1 73 14 3718
2020 Part-time 31 32 17 12 8 0 0 63 20 23
2019 Full-time 22 45 15 11 4 1 2 69 16 3392
2019 Part-time 15 60 6 11 0 0 8 81 12 16

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 82 18 3721
2020 Part-time 79 21 23

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 24 41 16 13 5 0 0 66 18 3237
2020 Part-time 25 45 24 0 0 0 6 74 0 19
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 11 89 13463
2020 Part-time 9 91 290

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 12 88 13465
2020 Part-time 10 90 290
2019 Full-time 15 85 12921
2019 Part-time 14 86 334
2017 Full-time 15 85 12280
2017 Part-time 12 88 286
2014 Full-time 15 85 14354
2014 Part-time 19 81 339

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 48 52 1594
2020 Part-time 42 58 35

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 75 25 1589
2020 Part-time 82 18 35
2019 Full-time 79 21 1971
2019 Part-time 88 12 49
2017 Full-time 75 25 1900
2017 Part-time 81 19 38
2014 Full-time 77 23 2120
2014 Part-time 75 25 62

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 46 35 10 6 2 0 0 82 8 1210
2020 Part-time 53 33 9 3 2 0 0 86 5 31
2019 Full-time 47 32 7 8 4 0 0 80 13 1537
2019 Part-time 67 22 5 5 2 0 0 89 6 42
2017 Full-time 45 36 7 7 5 0 0 81 12 1439
2017 Part-time 64 27 0 8 0 0 0 92 8 32
2014 Full-time 50 32 6 7 3 0 1 83 10 1643
2014 Part-time 44 41 3 10 0 2 0 87 10 47

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 31 11 6 3 2 3 79 9 13502
2020 Part-time 55 27 7 2 3 3 3 88 4 291
Top of page

Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 32 51 16 1 62 38 13533
2020 Part-time 46 38 14 1 45 55 292

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 Full-time 34 66 4100
2020 Part-time 42 58 135

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 11 20 18 20 27 1 3 32 49 4097
2020 Part-time 22 29 8 23 17 0 2 51 40 134

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 6 16 15 21 39 1 2 23 62 4098
2020 Part-time 11 22 13 26 23 3 1 35 52 135

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 Full-time 44 18 12 8 8 1 9 69 18 13515
2020 Part-time 51 12 11 4 3 2 17 78 8 292
2019 Full-time 40 17 14 10 12 1 6 61 24 12720
2019 Part-time 47 17 8 7 7 3 11 74 17 325
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