2020 Public Service Employee Survey Results for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	36	3	5	1	90	6	1010
2020	CR-03	56	35	4	5	1	91	6	455
2020	CR-04	54	36	3	5	2	90	7	424
2020	CR-05	49	42	3	3	2	92	5	95

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	82	13	1	1	1	0	0	96	3	1009
2020	CR-03	81	15	2	1	2	0	0	96	2	456
2020	CR-04	85	9	1	2	1	0	1	95	4	423
2020	CR-05	76	21	1	1	1	0	0	97	2	94
2017	CR	77	18	3	1	1	1	0	96	2	1608
2017	CR-03	78	17	2	0	1	1	0	97	2	472
2017	CR-04	77	17	3	1	1	0	0	95	2	881
2017	CR-05	75	22	3	0	0	0	0	97	1	241
2014	CR	69	23	4	2	1	0	1	93	3	1669
2014	CR-03	71	21	4	2	1	0	1	93	4	481
2014	CR-04	70	23	3	2	1	1	1	94	3	891
2014	CR-05	64	26	5	3	2	0	0	90	4	288

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	53	32	7	6	3	0	85	9	1009
2020	CR-03	52	33	6	6	2	0	85	9	456
2020	CR-04	56	30	5	6	3	0	86	9	422
2020	CR-05	48	31	11	7	3	0	79	11	95
2019	CR	45	37	7	9	3	0	82	12	793
2019	CR-03	45	35	7	9	4	0	81	13	314
2019	CR-04	47	36	6	8	2	1	84	10	378
2019	CR-05	43	40	5	6	6	0	83	12	65
2017	CR	45	33	7	9	5	0	78	14	1612
2017	CR-03	46	34	8	9	3	0	80	12	474
2017	CR-04	47	33	6	9	5	0	80	14	883
2017	CR-05	38	31	12	11	9	0	68	20	241
2014	CR	35	38	9	11	7	0	73	18	1667
2014	CR-03	36	40	10	8	7	0	76	15	479
2014	CR-04	39	38	8	10	5	0	76	15	891
2014	CR-05	25	35	10	16	13	0	60	30	288

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	36	10	8	4	0	1	78	12	1003
2020	CR-03	40	38	10	8	3	0	0	79	11	453
2020	CR-04	44	32	9	9	5	0	1	77	14	420
2020	CR-05	39	39	11	5	3	0	2	80	9	94
2019	CR	35	38	10	12	5	0	0	73	17	796
2019	CR-03	36	41	8	11	4	0	0	77	15	316
2019	CR-04	36	33	11	13	7	0	0	69	20	379
2019	CR-05	23	52	12	8	5	0	0	75	12	65
2018	CR	33	45	8	10	3	0	1	79	13	1254
2018	CR-03	40	42	9	6	3	0	1	82	9	367
2018	CR-04	29	47	8	12	3	0	1	77	15	790
2018	CR-05	39	35	8	14	2	2	2	77	16	66
2017	CR	34	40	9	13	5	0	0	73	17	1608
2017	CR-03	38	38	10	11	3	0	0	76	14	471
2017	CR-04	33	39	9	13	6	0	0	72	19	882
2017	CR-05	28	45	9	13	5	0	0	73	18	241
2014	CR	26	41	12	14	7	0	0	67	21	1668
2014	CR-03	31	41	11	12	5	0	0	72	17	481
2014	CR-04	25	41	11	14	8	0	0	66	22	891
2014	CR-05	22	40	14	19	5	0	0	62	24	287

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	32	9	5	3	83	9	1001
2020	CR-03	51	32	8	5	3	83	9	453
2020	CR-04	54	29	8	7	2	83	9	417
2020	CR-05	41	37	17	1	4	78	5	95
2019	CR	46	34	10	7	3	80	10	791
2019	CR-03	46	35	9	7	3	81	10	313
2019	CR-04	49	32	12	7	2	80	8	377
2019	CR-05	40	37	5	12	6	77	18	65
2017	CR	45	36	10	7	3	81	9	1603
2017	CR-03	46	36	10	5	3	82	8	469
2017	CR-04	46	36	9	6	3	82	9	880
2017	CR-05	41	33	14	10	2	74	12	240
2014	CR	33	41	13	9	5	74	14	1663
2014	CR-03	33	40	15	9	4	72	13	477
2014	CR-04	35	41	12	7	5	76	12	890
2014	CR-05	25	43	12	15	5	68	20	287

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	29	12	6	3	0	1	79	9	1006
2020	CR-03	44	33	14	4	3	0	1	78	7	453
2020	CR-04	53	26	10	7	3	0	1	80	9	422
2020	CR-05	51	25	7	7	6	1	2	78	14	95
2019	CR	44	29	13	8	4	1	1	74	12	793
2019	CR-03	43	29	13	9	5	1	1	73	14	316
2019	CR-04	45	29	13	7	4	1	1	75	11	375
2019	CR-05	49	28	12	9	2	0	0	77	11	65
2018	CR	44	33	13	5	4	0	1	78	9	1253
2018	CR-03	41	34	14	5	4	1	1	76	9	367
2018	CR-04	45	33	12	5	3	0	1	79	8	790
2018	CR-05	50	29	14	3	3	2	0	80	6	66
2017	CR	42	33	13	6	5	1	1	76	11	1613
2017	CR-03	43	31	12	6	5	1	1	76	12	473
2017	CR-04	43	34	12	5	5	0	1	78	10	885
2017	CR-05	37	33	14	10	5	0	0	71	16	241
2014	CR	30	36	16	10	6	1	1	68	17	1667
2014	CR-03	33	35	16	8	6	0	2	69	14	481
2014	CR-04	29	38	15	10	6	1	1	69	16	889
2014	CR-05	26	34	17	14	8	0	1	61	22	288

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	35	13	5	4	0	78	9	1009
2020	CR-03	41	35	14	5	5	0	75	10	455
2020	CR-04	47	34	10	5	3	0	81	8	423
2020	CR-05	34	38	16	6	6	0	72	13	95
2019	CR	37	35	14	9	5	0	72	14	797
2019	CR-03	40	33	13	6	7	0	74	13	316
2019	CR-04	37	34	13	12	4	0	70	16	379
2019	CR-05	17	49	25	3	6	0	66	9	65
2018	CR	33	44	13	6	4	0	77	10	1251
2018	CR-03	35	43	14	4	4	0	78	8	370
2018	CR-04	32	43	13	7	4	0	75	12	784
2018	CR-05	35	48	11	2	3	2	85	5	66
2017	CR	33	41	15	7	4	0	74	11	1611
2017	CR-03	36	39	13	8	4	0	75	12	475
2017	CR-04	32	43	15	6	3	0	76	9	882
2017	CR-05	27	38	17	12	6	0	65	18	240
2014	CR	24	44	16	9	7	0	68	16	1670
2014	CR-03	24	48	15	6	7	0	72	13	481
2014	CR-04	26	43	15	9	7	0	69	16	891
2014	CR-05	17	42	19	13	8	0	59	21	289

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	33	18	10	6	0	1	67	16	1009
2020	CR-03	29	34	19	12	6	0	1	63	18	455
2020	CR-04	38	32	16	9	5	0	1	70	14	424
2020	CR-05	30	37	20	6	4	0	2	68	11	94
2019	CR	27	35	16	11	11	0	0	62	22	795
2019	CR-03	23	34	16	14	12	0	0	58	26	315
2019	CR-04	31	33	17	8	10	0	1	64	18	377
2019	CR-05	18	41	14	15	11	2	0	60	26	66
2018	CR	26	34	18	12	9	0	1	61	21	1257
2018	CR-03	26	34	16	12	11	0	0	60	24	370
2018	CR-04	26	35	18	12	8	0	1	61	20	790
2018	CR-05	27	27	24	11	8	3	0	56	19	66
2017	CR	25	34	18	13	9	0	0	60	22	1609
2017	CR-03	27	34	17	12	10	0	0	61	22	473
2017	CR-04	25	35	19	11	9	1	0	60	20	881
2017	CR-05	23	32	17	19	9	0	0	55	28	241
2014	CR	17	35	20	16	12	0	0	52	28	1670
2014	CR-03	17	35	23	14	11	0	0	52	25	481
2014	CR-04	18	36	19	15	11	1	0	54	26	891
2014	CR-05	13	30	17	22	17	0	0	43	39	289

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	37	12	7	2	0	79	9	1001
2020	CR-03	41	38	11	7	2	0	80	9	453
2020	CR-04	46	32	12	8	3	0	77	11	419
2020	CR-05	35	49	11	3	2	0	84	5	94
2019	CR	38	41	11	7	3	0	79	10	790
2019	CR-03	38	45	10	5	2	0	83	7	314
2019	CR-04	38	35	13	10	3	0	74	13	375
2019	CR-05	29	52	9	6	2	2	83	8	65
2018	CR	40	39	12	5	3	0	80	8	1256
2018	CR-03	46	36	11	4	2	0	83	6	368
2018	CR-04	38	39	13	6	3	0	78	9	791
2018	CR-05	33	45	12	6	2	2	80	8	66
2017	CR	41	41	9	6	3	0	82	8	1611
2017	CR-03	46	39	7	4	3	0	86	7	473
2017	CR-04	40	42	9	6	3	0	82	9	884
2017	CR-05	36	40	13	7	3	0	76	11	240

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	55	32	8	3	2	0	87	5	1002
2020	CR-03	54	33	7	3	2	0	88	4	452
2020	CR-04	58	27	9	4	2	0	86	5	422
2020	CR-05	44	40	9	5	2	0	84	8	93
2019	CR	48	38	9	3	3	0	86	6	792
2019	CR-03	51	38	8	1	3	0	89	3	315
2019	CR-04	48	35	10	4	2	0	84	7	376
2019	CR-05	32	53	8	6	2	0	85	8	66
2018	CR	51	37	7	3	1	1	89	4	1256
2018	CR-03	59	32	6	1	1	0	92	2	367
2018	CR-04	48	39	8	4	1	1	88	4	792
2018	CR-05	47	44	3	2	2	3	94	3	66
2017	CR	49	37	8	3	2	1	87	5	1609
2017	CR-03	54	35	7	1	2	1	89	3	472
2017	CR-04	48	39	8	3	2	1	87	5	882
2017	CR-05	43	37	12	4	4	0	80	8	241
2014	CR	38	42	12	4	3	0	80	8	1669
2014	CR-03	44	41	9	3	2	1	86	5	481
2014	CR-04	37	43	13	4	3	0	80	7	890
2014	CR-05	32	40	14	7	8	0	72	15	289

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	34	36	15	8	7	0	70	15	1004
2020	CR-03	32	35	16	9	8	0	67	17	454
2020	CR-04	39	34	12	8	5	1	74	13	420
2020	CR-05	26	44	19	6	5	0	69	12	94
2019	CR	30	34	16	12	8	0	64	20	793
2019	CR-03	28	37	14	14	8	0	65	21	315
2019	CR-04	32	32	17	10	9	0	65	19	376
2019	CR-05	25	31	17	14	12	2	56	27	65
2018	CR	29	36	19	9	7	0	65	16	1245
2018	CR-03	30	37	16	9	8	0	67	17	366
2018	CR-04	29	35	19	9	7	1	64	16	783
2018	CR-05	30	30	23	8	8	2	62	15	66
2017	CR	29	36	16	10	8	1	66	18	1613
2017	CR-03	31	36	18	7	8	1	68	14	475
2017	CR-04	29	37	15	11	7	1	67	18	883
2017	CR-05	25	33	17	13	11	0	59	25	241

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	58	29	9	3	2	0	86	5	1000
2020	CR-03	56	30	8	3	3	0	87	6	452
2020	CR-04	63	25	8	2	2	0	88	4	418
2020	CR-05	36	41	16	3	3	0	78	6	94
2019	CR	54	28	12	3	3	0	82	6	789
2019	CR-03	57	25	11	4	3	0	82	7	313
2019	CR-04	53	30	11	3	3	0	83	6	374
2019	CR-05	48	29	18	2	3	0	77	5	65
2018	CR	53	30	12	3	1	0	84	4	1249
2018	CR-03	58	26	12	2	2	0	84	4	367
2018	CR-04	52	32	12	3	1	0	84	4	785
2018	CR-05	45	36	12	0	3	3	84	3	66
2017	CR	55	30	10	2	2	0	86	4	1614
2017	CR-03	59	27	9	3	2	1	87	4	475
2017	CR-04	56	31	10	2	2	0	87	3	885
2017	CR-05	44	37	11	4	4	0	81	8	240
2014	CR	59	28	9	2	1	0	87	3	1667
2014	CR-03	62	27	7	1	2	0	89	4	481
2014	CR-04	58	29	9	2	1	0	88	4	889
2014	CR-05	55	28	14	2	1	0	83	3	288

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	32	18	12	7	0	2	62	19	1005
2020	CR-03	24	34	20	13	8	0	1	58	22	453
2020	CR-04	35	29	17	10	7	0	2	66	17	423
2020	CR-05	23	32	17	16	10	1	1	57	26	94
2019	CR	27	35	17	11	9	0	0	62	21	794
2019	CR-03	27	34	17	10	11	0	0	62	21	316
2019	CR-04	27	36	16	11	9	0	0	63	20	376
2019	CR-05	21	32	20	18	8	2	0	54	26	66
2018	CR	22	35	19	13	10	1	1	57	23	1248
2018	CR-03	22	38	20	9	10	0	1	61	19	367
2018	CR-04	21	33	19	15	10	1	1	55	25	785
2018	CR-05	18	43	14	11	9	3	2	65	21	65
2017	CR	23	35	18	14	8	1	1	60	22	1610
2017	CR-03	26	37	17	11	8	1	1	64	19	472
2017	CR-04	23	35	18	15	7	1	1	59	22	883
2017	CR-05	22	31	18	18	10	0	1	53	29	241
2014	CR	15	36	20	17	12	0	1	51	29	1667
2014	CR-03	15	38	19	16	10	0	1	54	27	479
2014	CR-04	16	36	21	15	11	1	1	52	27	890
2014	CR-05	10	30	20	21	17	1	0	41	39	289

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	32	18	9	7	0	2	65	16	1005
2020	CR-03	28	34	18	11	7	0	1	63	19	455
2020	CR-04	38	29	17	7	6	0	2	69	14	421
2020	CR-05	21	36	21	12	7	1	1	59	20	94
2019	CR	30	33	19	9	8	1	0	64	18	792
2019	CR-03	29	34	20	10	7	1	0	63	17	315
2019	CR-04	33	31	19	7	10	0	0	64	17	375
2019	CR-05	18	40	14	17	9	2	0	59	27	65
2018	CR	25	32	22	11	8	0	1	58	20	1250
2018	CR-03	28	34	20	9	8	0	1	63	17	370
2018	CR-04	24	31	22	12	9	0	1	56	21	784
2018	CR-05	23	32	27	9	3	2	5	58	13	66
2017	CR	28	33	19	11	8	1	1	61	19	1611
2017	CR-03	30	35	19	7	7	1	1	66	15	473
2017	CR-04	28	32	19	13	7	1	1	61	20	885
2017	CR-05	23	29	21	14	11	1	2	53	26	240
2014	CR	21	33	22	14	10	0	1	54	24	1667
2014	CR-03	22	37	19	12	9	0	1	60	21	478
2014	CR-04	22	32	24	14	8	0	1	55	22	891
2014	CR-05	14	27	23	20	16	0	0	41	36	289

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	36	14	6	3	0	0	78	8	996
2020	CR-03	37	38	15	6	3	1	0	76	9	448
2020	CR-04	47	32	12	5	3	0	1	80	8	419
2020	CR-05	39	41	14	3	2	0	0	81	5	94
2019	CR	34	40	14	7	4	0	0	75	11	784
2019	CR-03	34	41	15	4	5	0	1	76	10	315
2019	CR-04	39	35	13	10	3	0	0	74	13	368
2019	CR-05	20	64	9	2	6	0	0	83	8	66
2018	CR	34	39	15	8	4	0	0	73	12	1252
2018	CR-03	37	37	14	4	6	0	1	75	11	369
2018	CR-04	33	40	14	9	4	0	0	73	13	786
2018	CR-05	36	35	17	9	0	2	2	73	9	66
2017	CR	35	37	15	8	4	0	0	73	12	1609
2017	CR-03	35	37	15	6	6	0	1	73	12	472
2017	CR-04	35	37	15	9	3	0	0	73	12	884
2017	CR-05	33	37	16	8	4	1	1	72	11	239
2014	CR	24	39	19	11	6	0	0	64	17	1668
2014	CR-03	27	41	18	8	5	0	0	68	14	479
2014	CR-04	24	38	20	11	6	1	0	63	17	891
2014	CR-05	19	39	19	13	8	0	0	59	22	289

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	31	8	4	3	0	85	7	1009
2020	CR-03	51	34	8	4	3	0	85	7	455
2020	CR-04	60	25	8	4	3	0	85	7	423
2020	CR-05	41	38	12	6	3	0	79	9	95
2019	CR	45	34	13	4	4	0	79	8	797
2019	CR-03	49	32	11	3	4	0	81	8	317
2019	CR-04	44	31	15	6	3	1	76	9	379
2019	CR-05	30	47	17	2	5	0	77	6	64
2018	CR	43	37	13	4	3	0	81	7	1253
2018	CR-03	47	35	12	3	3	0	83	5	369
2018	CR-04	41	38	13	5	3	0	79	7	789
2018	CR-05	44	42	6	3	3	2	87	6	64
2017	CR	44	35	12	5	3	0	79	8	1609
2017	CR-03	51	31	10	4	3	0	82	7	472
2017	CR-04	43	36	12	5	3	0	80	8	884
2017	CR-05	34	38	19	5	5	0	71	10	239
2014	CR	35	40	13	7	5	0	75	12	1664
2014	CR-03	36	42	11	5	5	0	79	10	478
2014	CR-04	35	38	15	7	4	1	74	11	888
2014	CR-05	32	38	13	10	7	0	71	16	289

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	30	10	3	1	0	1	85	5	1001
2020	CR-03	57	30	10	2	1	0	1	87	3	450
2020	CR-04	52	29	10	5	2	1	1	84	6	421
2020	CR-05	51	29	11	3	3	0	3	82	7	94
2019	CR	56	26	11	4	2	0	1	83	6	791
2019	CR-03	59	24	11	2	1	0	2	85	4	315
2019	CR-04	56	25	11	5	2	0	1	82	8	373
2019	CR-05	48	30	11	3	3	2	3	83	6	66
2018	CR	53	29	12	3	2	1	1	83	5	1257
2018	CR-03	63	24	9	1	1	1	1	89	2	371
2018	CR-04	46	32	14	4	2	1	1	80	6	790
2018	CR-05	63	23	9	3	0	2	0	88	3	65
2017	CR	54	28	11	3	2	1	2	84	5	1610
2017	CR-03	64	25	8	1	1	0	1	90	2	473
2017	CR-04	47	28	14	4	2	1	3	78	7	883
2017	CR-05	58	30	7	2	1	1	1	90	3	240
2014	CR	50	30	12	4	3	0	1	81	7	1669
2014	CR-03	62	28	7	2	1	0	0	90	3	480
2014	CR-04	42	31	14	6	4	1	2	75	10	891
2014	CR-05	52	31	11	1	3	0	3	85	4	289

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	7	19	31	23	15	1	4	40	28	1010
2020	CR-03	7	20	31	21	14	1	4	38	29	456
2020	CR-04	6	18	33	23	15	1	4	40	25	424
2020	CR-05	12	15	23	30	18	0	2	49	27	94
2019	CR	8	20	32	23	12	1	3	37	30	795
2019	CR-03	7	21	32	23	11	1	5	37	30	314
2019	CR-04	9	18	32	23	14	1	3	39	28	378
2019	CR-05	14	24	26	27	8	2	0	35	38	66
2018	CR	9	20	32	22	13	2	4	36	30	1250
2018	CR-03	5	16	35	21	18	1	4	40	22	367
2018	CR-04	10	21	31	22	11	2	3	34	33	788
2018	CR-05	11	23	28	18	15	2	3	35	35	65
2017	CR	8	17	30	21	15	2	7	39	28	1599
2017	CR-03	5	13	27	25	19	3	8	49	20	464
2017	CR-04	9	19	32	19	13	3	6	35	31	881
2017	CR-05	8	20	32	19	15	0	6	36	30	240
2014	CR	10	27	35	16	8	1	3	25	39	1666
2014	CR-03	7	23	35	20	11	2	2	32	31	481
2014	CR-04	11	31	33	16	5	1	3	22	44	888
2014	CR-05	11	27	37	12	9	0	3	23	39	288

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	11	22	26	26	4	5	57	18	1007
2020	CR-03	7	12	22	25	24	4	5	55	21	456
2020	CR-04	5	11	22	28	27	4	4	59	17	420
2020	CR-05	3	13	23	21	35	3	2	59	17	95
2019	CR	7	14	25	24	22	4	4	50	23	793
2019	CR-03	7	14	25	21	24	5	5	49	23	314
2019	CR-04	8	15	23	25	23	4	3	51	24	377
2019	CR-05	6	8	41	32	11	2	2	44	14	66
2018	CR	7	14	25	22	23	5	4	49	23	1242
2018	CR-03	8	12	25	21	26	4	4	51	22	365
2018	CR-04	7	15	25	22	21	6	4	48	24	782
2018	CR-05	2	22	26	26	17	5	3	47	25	65
2017	CR	7	13	22	23	21	6	9	51	24	1586
2017	CR-03	7	14	18	23	23	6	10	54	24	460
2017	CR-04	7	13	23	22	21	5	9	50	23	873
2017	CR-05	10	13	23	24	16	5	9	47	27	239
2014	CR	13	23	29	17	10	4	4	29	40	1661
2014	CR-03	9	21	29	18	14	5	5	35	33	477
2014	CR-04	13	24	29	17	9	3	4	28	41	886
2014	CR-05	20	25	28	12	9	3	2	22	48	289

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	5	11	23	24	23	7	9	55	18	1006
2020	CR-03	4	10	21	23	23	8	10	56	18	453
2020	CR-04	4	11	24	26	23	5	7	55	17	423
2020	CR-05	11	14	23	17	24	6	4	46	27	94
2019	CR	6	13	24	24	19	5	7	50	22	788
2019	CR-03	5	10	23	24	23	6	10	56	17	310
2019	CR-04	7	15	24	25	19	5	6	49	24	375
2019	CR-05	15	18	29	20	12	5	2	34	35	66
2018	CR	6	14	25	24	19	5	7	49	23	1243
2018	CR-03	4	12	21	25	22	6	10	56	19	364
2018	CR-04	7	14	26	24	18	4	6	47	24	785
2018	CR-05	8	17	28	23	15	6	3	42	27	65
2017	CR	8	11	21	20	20	6	14	50	23	1587
2017	CR-03	6	8	14	22	25	9	17	63	19	459
2017	CR-04	8	12	24	20	18	5	12	46	25	875
2017	CR-05	9	13	23	20	20	3	13	46	26	239
2014	CR	10	19	27	19	12	5	9	35	33	1664
2014	CR-03	7	15	25	19	16	7	11	43	27	480
2014	CR-04	11	21	28	19	9	4	8	33	35	888
2014	CR-05	12	21	29	17	10	5	7	30	38	288

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	3	5	18	32	32	3	7	71	10	1008
2020	CR-03	3	5	14	34	32	3	9	75	9	456
2020	CR-04	3	4	21	33	32	2	5	70	8	423
2020	CR-05	5	13	21	23	31	2	4	58	19	94
2019	CR	3	8	23	32	26	3	6	63	12	790
2019	CR-03	3	7	18	34	27	4	7	68	11	310
2019	CR-04	3	7	23	31	27	2	5	64	12	377
2019	CR-05	8	12	39	21	17	2	2	39	20	66
2018	CR	3	8	22	31	28	3	5	65	11	1238
2018	CR-03	1	4	18	32	36	3	5	74	6	364
2018	CR-04	3	9	24	31	25	3	5	61	13	780
2018	CR-05	2	13	25	33	22	5	2	58	15	64
2017	CR	4	8	18	29	25	3	12	64	15	1585
2017	CR-03	3	6	12	28	32	4	15	74	11	457
2017	CR-04	5	9	22	28	23	3	10	58	16	877
2017	CR-05	5	10	14	34	22	2	14	66	17	237
2014	CR	6	11	27	31	16	2	6	52	18	1658
2014	CR-03	4	7	21	34	22	4	7	63	13	477
2014	CR-04	6	13	31	31	13	1	6	47	20	885
2014	CR-05	6	11	27	30	16	2	8	51	18	287

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	4	9	21	28	31	2	6	64	14	1006
2020	CR-03	3	9	22	29	27	2	7	62	14	454
2020	CR-04	4	9	19	28	34	2	5	66	13	422
2020	CR-05	9	6	20	20	35	3	6	61	16	94
2019	CR	7	15	25	23	22	3	6	49	24	792
2019	CR-03	6	13	26	24	21	3	7	50	21	315
2019	CR-04	8	16	24	21	24	2	5	48	26	374
2019	CR-05	3	18	30	24	20	2	3	46	22	66
2018	CR	7	12	23	28	21	3	6	54	20	1249
2018	CR-03	5	12	24	27	25	2	6	56	18	364
2018	CR-04	8	12	22	29	18	4	7	53	22	789
2018	CR-05	5	11	29	27	24	3	2	54	16	66
2017	CR	7	11	23	21	24	3	11	53	20	1591
2017	CR-03	6	11	22	20	26	3	12	54	19	463
2017	CR-04	8	11	23	21	22	3	11	51	22	875
2017	CR-05	7	10	21	25	24	4	10	57	19	239
2014	CR	15	20	28	17	12	2	5	32	38	1665
2014	CR-03	11	14	29	21	16	2	7	41	27	478
2014	CR-04	17	23	29	15	11	1	5	27	43	889
2014	CR-05	16	24	25	20	10	1	4	32	42	289

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	12	21	23	25	7	6	55	21	1003
2020	CR-03	6	13	23	20	24	7	8	51	22	454
2020	CR-04	5	11	18	24	29	7	5	60	19	421
2020	CR-05	9	12	23	28	16	9	4	51	23	93
2019	CR	8	15	23	22	22	5	4	48	26	792
2019	CR-03	8	15	24	20	21	6	6	46	27	312
2019	CR-04	8	13	23	21	25	5	4	51	23	377
2019	CR-05	14	30	24	24	6	2	0	31	45	66
2018	CR	11	16	22	20	18	6	6	44	31	1243
2018	CR-03	12	15	23	21	18	5	7	44	30	365
2018	CR-04	11	16	22	21	18	6	5	44	31	783
2018	CR-05	11	25	23	15	9	11	6	30	43	65
2017	CR	11	16	21	18	18	7	10	43	32	1596
2017	CR-03	8	14	22	18	19	8	11	46	27	463
2017	CR-04	12	14	20	18	19	7	10	44	32	880
2017	CR-05	13	24	23	16	11	6	7	31	42	239
2014	CR	13	21	24	20	12	4	6	35	38	1664
2014	CR-03	11	18	26	20	14	6	6	38	32	479
2014	CR-04	13	21	23	21	11	4	7	36	38	888
2014	CR-05	17	26	22	15	11	4	5	28	47	289

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	13	26	21	24	4	5	50	21	1003
2020	CR-03	6	12	25	22	24	4	8	52	20	452
2020	CR-04	6	14	28	22	22	3	4	48	22	421
2020	CR-05	9	14	22	19	27	7	2	51	25	94
2019	CR	7	14	29	22	17	4	5	44	24	792
2019	CR-03	4	12	28	23	20	5	7	49	19	313
2019	CR-04	10	15	29	23	17	3	3	43	27	377
2019	CR-05	9	17	42	17	9	5	2	27	27	66
2018	CR	8	17	29	21	17	4	5	42	27	1248
2018	CR-03	4	10	26	24	24	5	6	54	16	365
2018	CR-04	10	20	30	19	14	3	4	36	32	788
2018	CR-05	9	14	31	25	11	8	3	40	26	65
2017	CR	8	15	26	19	17	6	10	43	27	1595
2017	CR-03	7	10	18	21	23	7	14	56	21	460
2017	CR-04	9	17	28	19	15	5	8	39	29	883
2017	CR-05	8	16	33	17	16	5	6	37	26	238
2014	CR	11	20	30	17	11	5	7	32	35	1662
2014	CR-03	7	12	27	23	17	6	9	46	22	478
2014	CR-04	13	23	31	13	8	4	6	24	41	886
2014	CR-05	11	22	28	19	11	4	6	33	36	289

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	6	12	28	27	23	2	3	52	18	1008
2020	CR-03	6	10	28	27	23	2	4	53	17	453
2020	CR-04	3	13	28	30	24	1	1	55	16	424
2020	CR-05	15	17	28	19	18	1	2	38	33	95
2019	CR	6	13	33	25	18	1	3	46	20	792
2019	CR-03	8	13	30	25	19	1	5	46	22	312
2019	CR-04	5	11	36	26	19	1	2	46	17	378
2019	CR-05	5	20	32	26	17	0	0	43	25	65

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	24	30	19	9	5	9	5	62	16	1009
2020	CR-03	21	31	20	11	6	7	3	59	19	453
2020	CR-04	29	28	18	7	4	8	5	66	14	425
2020	CR-05	19	26	18	5	4	18	9	62	13	95
2019	CR	24	28	19	11	10	5	3	57	23	792
2019	CR-03	23	28	20	12	11	3	2	54	25	314
2019	CR-04	26	28	16	9	10	7	3	61	21	375
2019	CR-05	18	26	30	8	6	9	3	50	16	66
2018	CR	20	30	20	10	8	8	4	57	20	1257
2018	CR-03	20	28	21	11	11	7	2	53	23	369
2018	CR-04	20	31	19	9	7	8	4	59	19	791
2018	CR-05	26	26	23	5	3	11	8	63	9	66
2017	CR	24	28	17	11	8	7	4	59	21	1612
2017	CR-03	24	28	18	12	8	6	3	58	22	474
2017	CR-04	25	28	16	10	8	7	5	61	21	883
2017	CR-05	20	29	17	11	9	9	5	57	23	241
2014	CR	21	31	20	11	9	5	3	57	21	1666
2014	CR-03	21	36	17	11	10	4	2	60	22	480
2014	CR-04	23	30	20	11	7	5	4	58	20	888
2014	CR-05	18	27	22	11	11	6	4	50	25	289

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	28	10	6	6	3	0	77	13	1011
2020	CR-03	41	30	11	8	8	2	0	73	16	455
2020	CR-04	50	26	10	4	5	4	0	79	10	425
2020	CR-05	49	31	6	4	6	3	0	83	11	95
2019	CR	41	28	12	10	8	1	0	70	18	792
2019	CR-03	33	33	13	11	9	0	0	66	20	315
2019	CR-04	47	24	11	8	9	2	0	72	17	375
2019	CR-05	48	23	11	12	5	0	2	72	17	65
2018	CR	39	31	11	9	7	2	1	72	16	1256
2018	CR-03	39	32	10	9	10	1	0	71	19	367
2018	CR-04	39	31	12	9	7	2	1	72	16	792
2018	CR-05	50	30	9	5	2	3	2	84	6	66
2017	CR	42	30	11	9	6	2	1	73	15	1610
2017	CR-03	40	31	12	10	6	1	1	72	16	474
2017	CR-04	45	29	10	7	7	2	1	75	15	881
2017	CR-05	36	31	12	10	6	4	0	70	17	241
2014	CR	36	31	12	10	8	2	0	69	19	1667
2014	CR-03	33	33	11	10	10	2	1	68	21	480
2014	CR-04	40	30	13	9	7	1	0	70	16	889
2014	CR-05	30	32	13	14	10	1	1	63	24	289

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	33	7	6	3	1	0	83	9	1003
2020	CR-03	44	36	7	8	4	1	0	80	12	454
2020	CR-04	54	29	8	5	2	0	0	84	8	419
2020	CR-05	52	37	6	3	0	1	0	90	3	94
2019	CR	42	33	9	11	5	0	0	75	16	789
2019	CR-03	34	39	9	12	5	1	0	73	18	314
2019	CR-04	47	28	9	12	4	0	0	75	16	374
2019	CR-05	57	28	11	3	2	0	0	85	5	65
2018	CR	43	38	9	7	3	0	0	81	10	1257
2018	CR-03	39	37	13	9	3	0	0	75	12	368
2018	CR-04	43	39	8	6	2	0	1	83	9	792
2018	CR-05	56	32	5	3	2	3	0	91	5	66
2017	CR	39	40	10	7	4	1	0	80	11	1608
2017	CR-03	35	42	10	7	6	0	0	78	13	473
2017	CR-04	42	39	9	6	3	1	0	82	9	880
2017	CR-05	38	38	13	8	3	0	0	76	11	241
2014	CR	32	43	13	9	4	0	0	75	13	1668
2014	CR-03	27	44	13	10	5	0	0	71	16	481
2014	CR-04	36	40	13	8	3	0	0	76	11	890
2014	CR-05	26	49	11	10	4	1	0	76	14	288

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	32	17	5	3	3	2	73	9	1001
2020	CR-03	34	32	19	7	3	3	1	69	11	449
2020	CR-04	43	30	15	4	4	3	2	77	8	421
2020	CR-05	35	37	17	2	1	3	5	78	3	95
2019	CR	33	35	19	6	4	2	1	70	11	794
2019	CR-03	31	33	21	8	5	2	1	66	13	314
2019	CR-04	36	35	16	5	5	3	1	73	10	377
2019	CR-05	30	36	23	9	2	0	0	67	11	66
2018	CR	31	37	18	6	3	4	2	72	9	1255
2018	CR-03	31	37	19	7	2	4	1	71	9	369
2018	CR-04	30	38	18	6	3	3	2	72	9	790
2018	CR-05	32	35	17	6	2	5	5	73	8	66

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	23	15	5	6	9	5	69	13	1008
2020	CR-03	33	25	17	6	8	6	5	65	16	454
2020	CR-04	42	20	15	4	5	9	5	73	10	424
2020	CR-05	34	22	11	6	4	18	5	73	14	95

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	23	23	6	4	4	11	62	11	1008
2020	CR-03	27	21	26	7	4	4	11	57	13	454
2020	CR-04	34	23	21	4	4	4	10	66	10	424
2020	CR-05	29	19	20	5	4	5	17	62	12	94
2019	CR	30	25	20	7	7	2	9	62	15	796
2019	CR-03	27	28	21	5	8	1	9	62	15	314
2019	CR-04	33	22	20	9	6	2	8	61	16	379
2019	CR-05	29	30	14	9	6	3	9	67	17	66

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	30	15	7	5	1	1	72	12	1008
2020	CR-03	39	28	18	8	5	1	1	69	13	454
2020	CR-04	43	31	13	5	6	1	0	76	11	423
2020	CR-05	42	28	15	8	5	1	0	71	14	95
2019	CR	40	31	12	10	5	1	1	72	15	797
2019	CR-03	39	33	11	9	6	2	1	73	16	316
2019	CR-04	41	28	14	11	5	0	1	70	17	378
2019	CR-05	33	42	14	5	5	2	0	77	9	66
2018	CR	37	36	12	7	5	1	1	75	12	1251
2018	CR-03	38	36	11	8	6	1	1	75	14	368
2018	CR-04	37	37	12	7	5	1	1	76	12	786
2018	CR-05	36	33	18	8	3	2	0	71	11	66
2017	CR	39	33	14	7	5	1	1	74	12	1612
2017	CR-03	42	33	12	6	6	0	0	76	12	473
2017	CR-04	39	34	14	7	4	1	1	74	11	884
2017	CR-05	34	33	17	7	7	1	1	68	14	241
2014	CR	31	36	16	9	7	1	1	68	16	1670
2014	CR-03	32	35	15	9	8	1	0	68	17	481
2014	CR-04	32	35	17	9	6	1	0	68	15	891
2014	CR-05	28	36	16	11	6	1	1	66	18	289

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	25	18	4	5	3	2	71	10	1005
2020	CR-03	40	25	20	5	6	3	1	68	12	453
2020	CR-04	46	26	15	4	4	3	3	76	9	423
2020	CR-05	35	22	23	3	6	7	2	64	11	94

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	30	14	8	3	1	1	74	12	1009
2020	CR-03	39	29	17	9	3	2	1	70	12	455
2020	CR-04	46	28	12	8	4	1	1	76	12	424
2020	CR-05	45	37	11	6	1	0	0	82	7	95
2019	CR	42	30	13	8	5	1	1	74	13	796
2019	CR-03	41	32	12	8	6	1	1	74	14	316
2019	CR-04	42	27	15	8	6	2	1	71	14	378
2019	CR-05	39	41	11	3	3	3	0	83	6	66
2018	CR	44	33	11	6	4	1	1	78	10	1248
2018	CR-03	43	34	9	8	5	0	1	78	13	368
2018	CR-04	44	33	12	5	4	2	1	78	10	784
2018	CR-05	52	26	15	2	2	3	0	81	3	65
2017	CR	44	33	12	6	4	1	0	78	10	1606
2017	CR-03	49	30	11	4	5	0	0	80	9	473
2017	CR-04	42	34	12	8	3	2	0	78	11	880
2017	CR-05	41	37	13	5	4	1	0	78	8	240
2014	CR	35	36	12	9	6	1	0	73	14	1667
2014	CR-03	37	35	12	9	6	0	1	73	15	480
2014	CR-04	36	37	12	8	5	2	0	74	13	889
2014	CR-05	31	38	13	8	7	2	1	70	16	289

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	30	70	1011
2020	CR-03	27	73	455
2020	CR-04	32	68	425
2020	CR-05	31	69	95

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	32	17	15	4	5	9	17	67	12	1009
2020	CR-03	24	18	17	5	6	10	19	60	16	456
2020	CR-04	40	16	13	3	4	8	16	74	8	422
2020	CR-05	37	20	14	6	3	11	9	71	12	95

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	49	28	13	5	4	1	1	77	9	1012
2020	CR-03	44	29	14	7	4	0	1	75	11	457
2020	CR-04	54	26	12	4	4	1	0	80	8	424
2020	CR-05	52	25	14	2	5	2	0	78	8	95
2019	CR	51	27	12	6	4	0	0	78	10	797
2019	CR-03	50	28	11	6	4	0	0	79	10	316
2019	CR-04	53	22	12	7	5	1	0	76	12	378
2019	CR-05	36	42	15	3	2	2	0	80	5	66
2018	CR	49	29	11	5	5	1	0	79	10	1248
2018	CR-03	49	31	9	5	6	0	0	79	12	367
2018	CR-04	49	28	12	4	5	1	0	78	9	786
2018	CR-05	52	29	11	5	3	2	0	82	8	66
2017	CR	52	27	10	6	4	1	0	80	10	1610
2017	CR-03	51	28	8	7	5	0	0	80	12	473
2017	CR-04	53	27	11	5	4	1	0	80	9	884
2017	CR-05	49	28	12	7	4	1	0	77	11	239
2014	CR	41	34	12	6	6	0	0	76	12	1667
2014	CR-03	41	35	10	6	7	0	0	77	13	480
2014	CR-04	44	34	12	5	4	1	0	78	10	889
2014	CR-05	33	36	14	10	7	0	0	69	17	289

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	27	14	4	3	9	1	76	9	1009
2020	CR-03	38	29	13	6	5	8	1	74	12	454
2020	CR-04	47	25	15	3	2	7	1	78	6	425
2020	CR-05	34	27	15	2	3	19	0	75	7	94
2019	CR	35	26	17	7	8	8	1	67	15	798
2019	CR-03	35	26	16	5	11	6	1	65	17	316
2019	CR-04	37	25	16	7	6	8	1	68	14	379
2019	CR-05	18	29	24	11	2	15	2	56	15	66
2018	CR	35	29	18	5	5	8	1	70	11	1259
2018	CR-03	37	27	18	5	4	8	0	70	11	371
2018	CR-04	36	29	17	5	5	7	1	70	11	792
2018	CR-05	23	34	17	3	6	17	0	69	11	65
2017	CR	35	29	14	6	6	10	1	72	13	1615
2017	CR-03	39	29	13	5	5	7	1	74	11	475
2017	CR-04	34	28	14	6	6	12	1	71	13	885
2017	CR-05	31	30	16	7	8	7	1	67	16	241
2014	CR	25	32	17	8	7	10	0	64	17	1667
2014	CR-03	27	34	17	8	7	7	0	66	16	479
2014	CR-04	26	33	17	7	6	10	1	66	15	890
2014	CR-05	20	31	17	12	9	11	0	57	24	289

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	26	14	5	4	6	0	74	10	1008
2020	CR-03	40	27	15	6	6	6	0	71	13	456
2020	CR-04	50	24	14	5	3	4	0	77	8	422
2020	CR-05	34	29	14	7	5	11	0	70	14	94
2019	CR	32	29	17	10	9	3	1	63	19	797
2019	CR-03	33	28	15	9	11	3	1	64	21	317
2019	CR-04	33	28	19	10	7	3	0	63	18	377
2019	CR-05	17	32	29	11	5	6	2	52	16	66
2018	CR	35	29	19	7	6	4	1	67	14	1259
2018	CR-03	37	27	18	8	5	5	0	67	14	371
2018	CR-04	35	29	19	7	6	4	1	67	14	793
2018	CR-05	30	28	23	6	5	6	2	63	12	64
2017	CR	33	30	16	8	7	5	1	67	15	1613
2017	CR-03	39	29	17	5	5	4	1	71	11	474
2017	CR-04	32	31	16	8	7	6	0	66	16	884
2017	CR-05	28	31	15	10	9	5	1	63	21	241
2014	CR	22	31	21	12	9	5	0	56	22	1666
2014	CR-03	25	35	18	9	7	5	1	64	18	478
2014	CR-04	22	31	22	11	9	5	0	56	21	891
2014	CR-05	15	28	21	18	12	5	0	46	32	289

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	27	17	7	5	8	0	68	13	1006
2020	CR-03	32	28	17	7	6	9	0	67	14	453
2020	CR-04	39	26	17	8	3	6	1	69	12	423
2020	CR-05	28	27	18	5	7	15	0	64	15	94
2019	CR	26	26	20	11	9	7	1	56	21	796
2019	CR-03	26	27	16	11	12	7	1	58	25	315
2019	CR-04	28	23	23	10	8	8	0	55	20	378
2019	CR-05	11	32	33	14	3	6	2	46	18	66
2018	CR	27	28	20	9	6	9	0	61	17	1252
2018	CR-03	30	28	17	10	6	10	0	64	17	368
2018	CR-04	27	28	21	9	6	9	1	60	17	787
2018	CR-05	18	27	27	9	5	14	0	53	16	66
2017	CR	27	26	20	9	6	11	0	60	17	1612
2017	CR-03	33	25	21	8	5	8	0	63	14	474
2017	CR-04	26	26	20	9	6	13	0	59	18	884
2017	CR-05	22	27	20	12	8	10	1	55	22	240
2014	CR	16	28	22	13	11	9	0	49	26	1666
2014	CR-03	18	33	21	11	9	8	1	55	22	479
2014	CR-04	17	27	24	12	11	9	0	48	25	890
2014	CR-05	12	26	20	19	13	9	0	42	36	289

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	29	16	9	6	5	0	67	16	1007
2020	CR-03	32	29	19	7	8	5	0	64	16	454
2020	CR-04	39	28	13	10	5	4	1	70	16	423
2020	CR-05	32	31	13	12	4	9	0	69	17	94
2019	CR	27	29	18	10	12	3	0	58	23	798
2019	CR-03	29	28	16	8	16	3	0	59	24	316
2019	CR-04	26	29	18	13	11	4	0	57	24	379
2019	CR-05	17	29	29	15	6	3	2	48	22	66
2018	CR	27	31	18	11	7	5	0	61	20	1258
2018	CR-03	29	33	15	11	7	6	0	65	19	370
2018	CR-04	27	29	19	12	7	5	0	59	20	791
2018	CR-05	27	35	18	9	5	6	0	66	15	66
2017	CR	28	32	17	10	7	6	0	65	18	1607
2017	CR-03	33	30	16	8	5	7	0	68	14	474
2017	CR-04	27	32	17	11	7	6	0	63	19	880
2017	CR-05	24	34	16	10	10	6	0	62	21	239
2014	CR	17	32	19	16	12	5	0	52	29	1667
2014	CR-03	20	36	18	11	10	4	0	59	22	479
2014	CR-04	17	31	19	16	12	5	0	50	30	890
2014	CR-05	12	27	18	21	15	6	0	42	38	289

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	13	6	5	6	20	9	76	16	1011
2020	CR-03	33	12	8	6	6	25	11	69	19	457
2020	CR-04	44	13	4	5	7	17	9	78	16	423
2020	CR-05	76	16	2	1	0	5	0	97	1	95
2019	CR	36	13	6	6	9	23	6	70	22	795
2019	CR-03	30	12	7	6	11	27	7	63	26	314
2019	CR-04	36	13	6	8	9	22	6	69	23	378
2019	CR-05	64	24	5	0	0	6	2	95	0	66

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	39	14	6	2	2	0	77	8	1007
2020	CR-03	29	45	14	6	3	2	0	76	9	456
2020	CR-04	43	33	14	6	2	2	0	78	8	423
2020	CR-05	35	40	16	4	1	3	0	78	6	93
2019	CR	29	42	17	7	4	2	0	72	11	795
2019	CR-03	28	42	17	5	6	2	1	71	11	315
2019	CR-04	30	39	15	8	4	3	0	72	13	377
2019	CR-05	21	50	21	5	0	3	0	73	5	66
2018	CR	32	43	16	5	3	2	0	76	8	1259
2018	CR-03	35	44	15	2	2	1	0	80	5	370
2018	CR-04	31	41	18	5	3	2	0	73	8	792
2018	CR-05	27	53	6	8	3	3	0	83	11	66
2017	CR	33	42	14	5	3	2	0	77	8	1611
2017	CR-03	38	41	12	4	3	3	0	81	7	474
2017	CR-04	31	44	15	5	3	3	0	77	8	883
2017	CR-05	31	41	16	6	4	2	0	73	10	240
2014	CR	25	41	19	7	5	3	0	68	12	1667
2014	CR-03	29	40	19	6	3	3	1	71	9	478
2014	CR-04	25	43	19	6	4	3	0	70	11	891
2014	CR-05	17	39	18	13	7	4	1	59	22	289

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	30	37	16	10	4	3	0	69	14	1009
2020	CR-03	26	37	17	11	6	3	0	66	17	457
2020	CR-04	35	34	15	9	4	3	0	71	13	422
2020	CR-05	32	41	12	6	2	6	0	78	9	94
2019	CR	21	33	21	14	8	3	0	55	23	789
2019	CR-03	21	32	21	13	9	4	1	55	23	311
2019	CR-04	22	31	21	16	8	2	0	54	25	376
2019	CR-05	15	41	27	11	3	3	0	58	14	66

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	33	13	7	5	2	2	74	12	1009
2020	CR-03	35	34	13	8	5	3	2	72	15	455
2020	CR-04	45	31	12	6	3	1	1	78	9	424
2020	CR-05	28	33	13	10	7	7	2	67	19	94
2019	CR	35	33	14	9	6	3	1	71	15	791
2019	CR-03	34	34	14	9	6	3	1	70	15	313
2019	CR-04	37	33	13	9	6	3	1	72	15	375
2019	CR-05	27	35	17	9	8	3	2	65	17	66
2018	CR	33	39	13	7	5	3	1	75	12	1252
2018	CR-03	37	36	12	8	5	1	1	74	13	371
2018	CR-04	32	41	13	6	4	3	1	75	11	785
2018	CR-05	28	37	9	9	6	8	3	72	17	65
2017	CR	38	34	12	8	4	4	1	76	12	1610
2017	CR-03	41	32	12	8	4	3	1	75	12	473
2017	CR-04	38	35	11	8	3	4	2	77	12	882
2017	CR-05	35	32	15	9	5	3	1	71	14	241
2014	CR	33	41	12	6	4	4	1	77	11	1670
2014	CR-03	35	42	11	6	3	4	0	79	9	481
2014	CR-04	33	40	12	6	4	4	1	76	11	891
2014	CR-05	31	42	10	7	7	3	1	75	14	289

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	35	16	3	3	2	0	77	7	1008
2020	CR-03	38	35	17	4	5	1	0	74	9	456
2020	CR-04	45	33	15	3	2	2	0	80	5	422
2020	CR-05	34	40	15	3	3	4	0	78	7	94
2019	CR	37	34	16	6	5	2	0	72	11	793
2019	CR-03	37	34	14	6	6	3	1	74	12	316
2019	CR-04	39	30	17	7	5	2	0	71	12	375
2019	CR-05	20	45	26	5	3	2	0	66	8	66
2018	CR	35	36	18	4	5	2	0	73	9	1249
2018	CR-03	36	35	19	5	4	1	1	71	9	368
2018	CR-04	35	36	18	4	4	2	0	73	9	784
2018	CR-05	32	42	12	6	5	3	0	77	11	66

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	29	24	17	9	9	10	2	60	20	1007
2020	CR-03	27	25	17	9	11	9	2	58	23	456
2020	CR-04	33	23	18	7	8	9	2	63	16	422
2020	CR-05	18	25	14	16	6	17	3	54	28	93
2019	CR	24	21	19	12	13	9	2	50	29	791
2019	CR-03	25	22	18	12	15	8	1	51	29	315
2019	CR-04	26	20	18	12	12	10	2	53	27	373
2019	CR-05	15	17	23	17	18	8	3	36	39	66
2018	CR	22	26	19	12	11	9	1	53	25	1257
2018	CR-03	24	26	20	9	12	7	1	55	23	370
2018	CR-04	22	26	19	13	10	9	1	53	26	790
2018	CR-05	18	23	21	12	9	12	5	49	25	66
2017	CR	21	23	17	12	10	13	3	53	27	1610
2017	CR-03	22	24	18	12	9	12	2	54	25	474
2017	CR-04	20	23	17	13	10	14	4	53	27	882
2017	CR-05	21	24	15	12	12	12	4	53	29	240
2014	CR	16	26	17	14	14	10	2	48	32	1670
2014	CR-03	18	29	16	12	11	12	2	54	28	481
2014	CR-04	16	25	18	13	15	10	3	47	32	891
2014	CR-05	14	25	17	18	15	9	2	43	38	289

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	33	31	17	7	6	4	1	68	14	1002
2020	CR-03	30	32	19	8	7	4	0	65	15	453
2020	CR-04	39	31	14	6	5	4	1	73	11	422
2020	CR-05	29	30	14	12	9	7	0	62	22	91
2019	CR	29	27	18	12	10	3	1	58	24	791
2019	CR-03	28	29	19	10	10	3	1	59	21	315
2019	CR-04	31	25	15	13	10	4	1	59	25	374
2019	CR-05	15	25	28	15	15	2	0	41	31	65
2018	CR	27	29	20	10	9	4	0	59	20	1254
2018	CR-03	28	30	21	7	10	4	0	60	18	367
2018	CR-04	27	29	19	11	9	4	1	59	21	790
2018	CR-05	26	23	18	18	8	8	0	52	28	66
2017	CR	28	29	18	10	9	6	1	61	20	1612
2017	CR-03	31	31	18	8	9	4	0	64	17	474
2017	CR-04	27	29	19	10	8	6	1	60	19	884
2017	CR-05	23	27	18	14	10	7	0	54	26	240
2014	CR	20	29	19	14	14	5	1	52	29	1668
2014	CR-03	22	31	18	12	12	5	0	56	26	480
2014	CR-04	19	29	19	12	13	5	2	52	27	891
2014	CR-05	16	25	18	19	18	4	1	43	38	289

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	27	16	9	11	3	3	61	22	1012
2020	CR-03	29	28	16	8	13	3	2	60	23	457
2020	CR-04	36	24	15	9	9	3	4	64	20	425
2020	CR-05	17	30	14	16	15	6	2	51	34	94
2019	CR	26	22	17	12	18	4	2	51	32	792
2019	CR-03	26	21	19	12	16	6	1	50	30	315
2019	CR-04	28	22	13	14	18	3	2	53	33	374
2019	CR-05	6	32	23	9	29	2	0	38	38	66
2018	CR	24	28	16	13	14	3	2	54	29	1256
2018	CR-03	24	26	19	12	15	3	1	53	28	371
2018	CR-04	25	28	15	14	14	3	2	55	29	790
2018	CR-05	24	18	20	15	15	5	3	46	33	66
2017	CR	23	25	16	14	16	5	3	52	31	1611
2017	CR-03	24	26	17	12	15	4	2	54	28	473
2017	CR-04	23	24	16	13	15	5	3	52	31	883
2017	CR-05	18	27	13	17	19	4	2	48	38	241
2014	CR	14	20	17	17	26	3	3	36	46	1668
2014	CR-03	15	25	16	14	25	3	3	42	41	481
2014	CR-04	15	18	17	18	25	4	3	35	46	890
2014	CR-05	9	17	17	18	35	2	2	27	55	289

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	59	19	9	4	3	1	5	83	8	1011
2020	CR-03	58	20	7	4	4	2	6	84	9	457
2020	CR-04	62	17	11	3	3	0	4	83	6	424
2020	CR-05	54	20	12	2	5	1	5	80	8	94
2019	CR	56	18	10	5	3	1	7	80	9	793
2019	CR-03	56	18	12	4	3	1	6	80	8	314
2019	CR-04	59	17	8	6	5	1	5	81	11	376
2019	CR-05	45	26	17	5	0	0	8	77	5	66

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	19	13	5	4	4	5	77	9	1009
2020	CR-03	48	20	13	5	4	5	5	75	10	456
2020	CR-04	57	17	12	3	3	4	4	81	6	423
2020	CR-05	39	23	12	9	7	5	4	69	18	94
2019	CR	44	20	15	8	5	3	5	69	14	793
2019	CR-03	46	20	15	6	4	4	4	72	11	314
2019	CR-04	44	19	14	8	5	3	7	70	14	376
2019	CR-05	30	20	14	20	12	0	5	52	33	66

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	70	9	5	3	3	4	5	88	7	1005
2020	CR-03	67	11	6	3	4	4	6	86	8	454
2020	CR-04	77	7	5	3	2	3	4	90	5	422
2020	CR-05	65	8	5	6	3	10	3	83	11	93
2019	CR	66	10	6	4	3	4	5	85	8	788
2019	CR-03	64	13	8	4	4	3	4	83	8	312
2019	CR-04	68	9	4	5	3	5	6	86	9	373
2019	CR-05	64	11	11	3	3	5	5	82	7	66

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	65	13	7	2	2	3	8	88	5	1005
2020	CR-03	62	15	6	2	2	3	9	87	5	455
2020	CR-04	70	11	7	2	1	2	8	89	4	420
2020	CR-05	66	11	6	1	5	4	6	86	7	94
2019	CR	66	10	5	2	3	3	10	88	6	794
2019	CR-03	61	14	7	1	3	4	10	87	5	315
2019	CR-04	69	8	4	3	4	3	10	88	8	377
2019	CR-05	72	9	3	0	2	5	9	95	2	65

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	23	35	20	9	5	6	1	64	15	1005
2020	CR-03	20	34	23	12	6	4	2	57	18	454
2020	CR-04	29	37	16	6	4	6	1	72	12	423
2020	CR-05	17	35	20	8	4	16	0	62	14	92
2019	CR	21	35	22	9	7	5	1	59	17	791
2019	CR-03	18	33	24	12	7	5	2	55	20	313
2019	CR-04	23	37	20	7	8	4	1	63	16	375
2019	CR-05	14	44	23	14	3	3	0	59	17	66
2018	CR	20	30	26	9	7	7	1	55	17	1255
2018	CR-03	21	31	26	9	6	6	1	55	16	370
2018	CR-04	20	31	26	9	7	7	1	55	18	788
2018	CR-05	23	29	29	5	6	8	2	57	12	66
2017	CR	21	30	22	10	8	9	1	56	20	1610
2017	CR-03	25	28	21	9	8	7	1	58	19	474
2017	CR-04	19	31	23	11	7	9	1	55	20	881
2017	CR-05	20	28	23	11	8	9	1	53	21	241

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	33	12	5	3	3	0	80	8	1003
2020	CR-03	39	37	11	6	4	3	0	78	10	453
2020	CR-04	50	29	11	5	1	3	0	82	6	421
2020	CR-05	41	28	16	6	3	5	0	73	10	94
2019	CR	39	33	14	8	5	2	0	73	12	795
2019	CR-03	38	30	15	8	6	2	0	70	15	314
2019	CR-04	42	33	12	7	4	2	0	76	12	378
2019	CR-05	32	38	20	11	0	0	0	70	11	66
2018	CR	46	35	11	4	3	2	0	83	6	1252
2018	CR-03	46	34	13	4	3	1	0	80	7	370
2018	CR-04	45	37	11	3	2	2	0	83	6	786
2018	CR-05	50	35	5	5	2	5	0	89	6	66
2017	CR	46	34	11	4	2	2	0	83	6	1609
2017	CR-03	50	31	11	3	3	1	1	83	6	473
2017	CR-04	45	35	12	4	2	2	0	82	6	881
2017	CR-05	43	38	10	6	1	2	0	83	7	241
2014	CR	38	37	13	5	3	3	0	78	9	1668
2014	CR-03	39	38	12	6	3	2	0	79	9	480
2014	CR-04	40	36	13	6	3	3	0	78	9	890
2014	CR-05	32	39	17	5	4	3	0	73	9	289

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	33	13	3	2	5	1	81	6	1006
2020	CR-03	40	34	14	4	4	4	1	78	8	454
2020	CR-04	49	30	12	1	1	5	1	84	3	424
2020	CR-05	41	35	8	5	2	9	0	83	8	92
2019	CR	46	31	12	4	4	2	1	80	8	793
2019	CR-03	47	30	12	3	5	1	1	79	8	313
2019	CR-04	47	30	12	5	3	3	1	80	7	377
2019	CR-05	32	42	9	6	5	5	2	79	11	66
2018	CR	47	34	10	3	3	2	1	83	6	1250
2018	CR-03	51	31	10	3	2	2	1	84	5	372
2018	CR-04	46	35	11	4	3	2	1	82	7	783
2018	CR-05	37	46	6	2	3	6	0	89	5	65
2017	CR	44	31	13	3	3	4	1	79	7	1609
2017	CR-03	47	29	13	3	3	3	2	80	7	474
2017	CR-04	44	31	14	3	3	4	0	78	7	880
2017	CR-05	39	35	12	4	4	5	0	79	8	241
2014	CR	38	35	15	4	3	4	1	77	7	1668
2014	CR-03	41	34	13	5	3	3	1	78	8	480
2014	CR-04	38	35	16	4	3	3	1	76	7	890
2014	CR-05	33	38	13	3	6	7	1	77	9	289

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	31	15	4	3	8	1	76	7	1006
2020	CR-03	35	33	16	3	5	6	1	74	9	453
2020	CR-04	43	28	14	4	1	9	1	79	5	423
2020	CR-05	37	28	15	4	3	13	0	74	9	94

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	29	13	4	4	5	2	78	9	1002
2020	CR-03	40	32	13	4	5	3	2	76	10	454
2020	CR-04	46	27	12	5	3	6	1	79	8	419
2020	CR-05	41	28	11	5	4	9	2	77	11	93

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	59	27	8	3	2	0	0	86	5	1001
2020	CR-03	54	30	9	3	4	1	0	84	7	452
2020	CR-04	65	22	8	2	1	0	0	88	4	420
2020	CR-05	55	33	8	1	3	0	0	88	4	93
2019	CR	51	30	8	6	4	0	0	82	10	797
2019	CR-03	50	28	11	5	4	1	0	79	10	316
2019	CR-04	54	29	7	7	4	0	0	83	11	378
2019	CR-05	41	44	8	6	2	0	0	85	8	66
2018	CR	51	33	8	4	4	0	0	84	7	1256
2018	CR-03	52	30	10	3	3	0	0	83	7	372
2018	CR-04	50	34	8	4	3	1	0	85	7	788
2018	CR-05	59	29	5	3	2	2	2	91	5	66
2017	CR	50	34	10	3	2	0	0	84	6	1613
2017	CR-03	53	31	11	3	2	0	0	84	5	475
2017	CR-04	49	35	9	4	2	0	0	85	6	883
2017	CR-05	44	36	12	3	3	1	0	81	7	241
2014	CR	41	38	11	5	4	1	0	80	9	1666
2014	CR-03	45	36	8	6	4	1	0	82	10	480
2014	CR-04	41	38	12	5	3	1	0	80	8	888
2014	CR-05	33	43	12	6	4	0	0	77	11	289

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	25	10	5	4	1	80	9	1002
2020	CR-03	48	29	12	4	5	2	78	10	454
2020	CR-04	61	21	10	5	3	0	81	9	418
2020	CR-05	53	26	5	7	6	2	80	14	94
2019	CR	41	29	14	7	7	1	71	15	792
2019	CR-03	41	28	18	6	7	0	69	13	313
2019	CR-04	42	29	11	9	8	1	72	17	376
2019	CR-05	35	30	20	11	5	0	65	15	66
2018	CR	42	31	16	5	5	1	73	10	1251
2018	CR-03	43	31	15	5	6	1	74	11	369
2018	CR-04	41	30	17	5	5	1	72	11	786
2018	CR-05	45	32	15	3	3	2	78	6	66
2017	CR	40	31	15	8	5	1	72	13	1610
2017	CR-03	46	28	14	6	5	0	74	12	474
2017	CR-04	39	32	15	8	5	1	72	13	883
2017	CR-05	31	35	17	11	5	2	66	16	240
2014	CR	24	35	19	10	9	1	61	20	1670
2014	CR-03	29	37	16	7	9	1	67	17	481
2014	CR-04	24	36	21	10	8	1	61	18	891
2014	CR-05	16	32	21	17	13	1	48	31	289

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	28	10	6	3	0	0	80	10	992
2020	CR-03	44	34	11	6	4	0	0	78	11	448
2020	CR-04	58	23	10	6	2	0	0	82	8	416
2020	CR-05	56	22	10	9	4	0	0	77	13	93
2019	CR	39	31	15	8	7	0	0	70	15	790
2019	CR-03	39	32	17	6	7	0	0	71	12	315
2019	CR-04	41	28	13	10	7	0	1	69	18	374
2019	CR-05	32	30	21	12	5	0	0	62	17	66
2018	CR	39	34	14	7	5	1	0	74	11	1245
2018	CR-03	41	33	14	6	5	1	0	75	11	371
2018	CR-04	39	33	15	7	5	1	0	73	11	779
2018	CR-05	41	39	9	6	3	2	0	82	9	66
2017	CR	38	35	14	7	4	1	0	74	12	1610
2017	CR-03	44	29	15	6	4	0	0	74	11	475
2017	CR-04	37	37	14	8	4	1	0	75	11	881
2017	CR-05	30	40	15	8	6	1	0	71	14	240
2014	CR	23	37	19	11	8	1	0	61	20	1667
2014	CR-03	28	38	17	9	8	1	0	66	17	481
2014	CR-04	23	39	19	11	8	1	0	62	19	889
2014	CR-05	15	33	24	15	12	1	0	48	27	288

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	23	21	8	7	4	0	63	15	1001
2020	CR-03	30	25	24	8	8	4	0	58	17	453
2020	CR-04	45	21	17	8	5	4	0	69	13	419
2020	CR-05	39	25	14	8	10	5	0	67	18	93
2019	CR	32	22	21	11	11	4	0	56	23	795
2019	CR-03	34	20	21	11	11	4	0	56	23	314
2019	CR-04	29	22	21	11	12	4	1	54	24	378
2019	CR-05	24	26	27	11	9	3	0	52	20	66
2018	CR	30	24	21	10	9	5	1	58	20	1253
2018	CR-03	31	24	19	10	10	4	1	58	22	372
2018	CR-04	30	25	22	9	9	5	1	57	20	785
2018	CR-05	41	20	15	11	3	9	2	68	15	66
2017	CR	31	23	19	11	8	7	0	59	20	1610
2017	CR-03	34	23	20	8	8	6	0	61	17	473
2017	CR-04	31	24	20	11	7	7	0	59	20	882
2017	CR-05	26	24	17	14	11	7	0	54	27	241
2014	CR	24	26	18	13	13	5	0	53	27	1668
2014	CR-03	29	27	17	9	14	5	0	58	23	481
2014	CR-04	24	26	19	14	11	5	1	53	26	890
2014	CR-05	16	26	18	15	21	4	0	43	38	288

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	CR	26	35	38	1012
2020	CR-03	29	32	39	456
2020	CR-04	20	42	39	425
2020	CR-05	45	20	35	95
2019	CR	29	33	37	798
2019	CR-03	28	31	40	317
2019	CR-04	29	35	35	378
2019	CR-05	42	26	32	66
2018	CR	25	37	38	1260
2018	CR-03	23	32	45	371
2018	CR-04	26	40	35	792
2018	CR-05	32	26	42	66
2017	CR	24	40	36	1612
2017	CR-03	22	40	38	475
2017	CR-04	23	42	35	882
2017	CR-05	32	31	38	241
2014	CR	27	37	36	1669
2014	CR-03	25	40	34	480
2014	CR-04	27	37	36	891
2014	CR-05	30	34	37	289

Question 54. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2020	CR	11	45	29	2	6	7	267
2020	CR-03	5	48	33	1	5	8	132
2020	CR-04	19	35	27	4	7	8	84
2020	CR-05	14	49	23	2	7	5	43
2019	CR	10	41	34	5	4	6	234
2019	CR-03	6	52	32	4	2	3	90
2019	CR-04	13	33	36	6	5	6	111
2018	CR	12	39	31	3	9	6	316
2018	CR-03	10	42	26	3	9	9	86
2018	CR-04	12	38	33	4	8	4	203
2017	CR	16	32	31	4	10	6	387
2017	CR-03	15	33	30	3	12	7	104
2017	CR-04	20	31	30	5	7	6	203
2017	CR-05	8	33	37	4	15	4	76
2014	CR	18	29	33	9	9999	11	448
2014	CR-03	17	27	28	13	9999	14	120
2014	CR-04	21	34	27	7	9999	11	242
2014	CR-05	11	18	56	8	9999	8	85

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	11	89	1012
2020	CR-03	13	87	457
2020	CR-04	8	92	424
2020	CR-05	12	88	95
2019	CR	16	84	791
2019	CR-03	19	81	312
2019	CR-04	15	85	376
2019	CR-05	15	85	66
2018	CR	15	85	1256
2018	CR-03	19	81	370
2018	CR-04	14	86	792

Question 56a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	61	39	109
2020	CR-03	70	30	60
2020	CR-04	58	42	36
2019	CR	66	34	128
2019	CR-03	71	29	58
2019	CR-04	65	35	55
2018	CR	59	41	186
2018	CR-03	68	32	71
2018	CR-04	51	49	108

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	58	42	109
2020	CR-03	57	43	60
2020	CR-04	53	47	36
2019	CR	48	52	128
2019	CR-03	47	53	58
2019	CR-04	45	55	55
2018	CR	53	47	186
2018	CR-03	52	48	71
2018	CR-04	55	45	108

Question 56c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2018	CR	100	186
2018	CR-03	100	71
2018	CR-04	100	108

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	109
2020	CR-03	100	60
2020	CR-04	100	36

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	5	95	109
2020	CR-05	0	100	11
2019	CR	4	96	128
2019	CR-05	0	100	10
2018	CR	7	93	186
2018	CR-04	9	91	108

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	5	95	109
2019	CR	4	96	128
2019	CR-05	0	100	10
2018	CR	6	94	186
2018	CR-04	9	91	108

Question 56g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	4	96	186
2018	CR-04	6	94	108

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	31	69	109
2020	CR-03	37	63	60
2020	CR-04	28	72	36
2019	CR	41	59	128
2019	CR-03	40	60	58
2019	CR-04	45	55	55
2018	CR	36	64	186
2018	CR-03	38	62	71
2018	CR-04	35	65	108

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	32	68	109
2020	CR-03	28	72	60
2020	CR-04	39	61	36
2019	CR	35	65	128
2019	CR-03	29	71	58
2019	CR-04	38	62	55
2018	CR	37	63	186
2018	CR-03	38	62	71
2018	CR-04	37	63	108

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	109
2020	CR-03	40	60	60
2020	CR-04	42	58	36
2019	CR	40	60	128
2019	CR-03	36	64	58
2019	CR-04	49	51	55
2018	CR	46	54	186
2018	CR-03	51	49	71
2018	CR-04	40	60	108

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	44	56	109
2020	CR-03	38	62	60
2020	CR-04	58	42	36
2019	CR	41	59	128
2019	CR-03	41	59	58
2019	CR-04	40	60	55
2019	CR-05	50	50	10
2018	CR	37	63	186
2018	CR-03	39	61	71
2018	CR-04	33	67	108

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	23	77	109
2020	CR-03	27	73	60
2020	CR-04	19	81	36
2019	CR	16	84	128
2019	CR-03	14	86	58
2019	CR-04	20	80	55
2018	CR	26	74	186
2018	CR-03	28	72	71
2018	CR-04	23	77	108

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	47	53	109
2020	CR-03	37	63	60
2020	CR-04	61	39	36
2019	CR	52	48	128
2019	CR-03	55	45	58
2019	CR-04	55	45	55
2018	CR	50	50	186
2018	CR-03	63	37	71
2018	CR-04	41	59	108

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	25	75	109
2020	CR-03	20	80	60
2020	CR-04	28	72	36
2019	CR	27	73	128
2019	CR-03	24	76	58
2019	CR-04	31	69	55
2018	CR	29	71	186
2018	CR-03	28	72	71
2018	CR-04	30	70	108

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	CR	100	128
2019	CR-03	100	58
2019	CR-04	100	55
2019	CR-05	100	10

Question 57i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	87	109
2020	CR-03	18	82	60
2019	CR	9	91	128
2019	CR-04	13	87	55
2018	CR	6	94	186
2018	CR-03	8	92	71

Question 57j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	6	94	109
2019	CR	6	94	128
2018	CR	15	85	186
2018	CR-03	10	90	71
2018	CR-04	18	82	108

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	49	51	109
2020	CR-03	55	45	60
2020	CR-04	42	58	36
2019	CR	47	53	128
2019	CR-03	43	57	58
2019	CR-04	56	44	55
2018	CR	44	56	186
2018	CR-03	41	59	71
2018	CR-04	44	56	108

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	17	83	109
2020	CR-03	22	78	60
2020	CR-04	14	86	36
2019	CR	26	74	128
2019	CR-03	26	74	58
2019	CR-04	33	67	55
2019	CR-05	0	100	10
2018	CR	20	80	186
2018	CR-03	31	69	71
2018	CR-04	14	86	108

Question 57m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	109
2020	CR-03	15	85	60
2019	CR	20	80	128
2019	CR-03	17	83	58
2019	CR-04	20	80	55
2018	CR	23	77	186
2018	CR-03	17	83	71
2018	CR-04	27	73	108

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	40	60	109
2020	CR-03	40	60	60
2020	CR-04	47	53	36
2019	CR	57	43	128
2019	CR-03	60	40	58
2019	CR-04	56	44	55
2018	CR	48	52	186
2018	CR-03	45	55	71
2018	CR-04	50	50	108

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	27	73	109
2020	CR-03	25	75	60
2020	CR-04	31	69	36
2019	CR	28	72	128
2019	CR-03	26	74	58
2019	CR-04	27	73	55
2019	CR-05	50	50	10
2018	CR	25	75	186
2018	CR-03	25	75	71
2018	CR-04	24	76	108

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	8	92	128
2019	CR-04	11	89	55
2019	CR-05	0	100	10
2018	CR	3	97	186

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	20	80	109
2020	CR-03	22	78	60
2020	CR-04	17	83	36
2019	CR	27	73	128
2019	CR-03	22	78	58
2019	CR-04	29	71	55
2018	CR	29	71	186
2018	CR-03	32	68	71
2018	CR-04	26	74	108

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	87	109
2020	CR-03	13	87	60
2019	CR	9	91	128
2019	CR-03	9	91	58
2019	CR-04	11	89	55
2018	CR	6	94	186
2018	CR-04	7	93	108

Question 58f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	5	95	109
2020	CR-04	0	100	36
2019	CR	8	92	128
2019	CR-03	9	91	58
2019	CR-05	0	100	10
2018	CR	10	90	186
2018	CR-03	11	89	71
2018	CR-04	9	91	108

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	17	83	109
2020	CR-03	15	85	60
2020	CR-04	22	78	36
2019	CR	9	91	128
2019	CR-03	10	90	58
2019	CR-04	9	91	55
2019	CR-05	0	100	10
2018	CR	9	91	186
2018	CR-03	7	93	71
2018	CR-04	9	91	108

Question 58h. What action(s) did you take to address the harassment you experienced? Other.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	11	89	109
2020	CR-04	17	83	36
2019	CR	11	89	128
2019	CR-03	12	88	58
2018	CR	9	91	186
2018	CR-03	8	92	71
2018	CR-04	10	90	108

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	31	69	109
2020	CR-03	33	67	60
2020	CR-04	28	72	36
2019	CR	24	76	128
2019	CR-03	24	76	58
2019	CR-04	24	76	55
2018	CR	29	71	186
2018	CR-03	28	72	71
2018	CR-04	29	71	108

Question 59a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	88	104
2019	CR	17	83	118
2019	CR-03	17	83	53
2018	CR	15	85	168
2018	CR-03	13	87	63
2018	CR-04	17	83	98

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	22	78	104
2020	CR-04	19	81	36
2019	CR	19	81	118
2019	CR-03	23	77	53
2018	CR	15	85	168
2018	CR-03	17	83	63
2018	CR-04	15	85	98

Question 59c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	14	86	104
2019	CR	22	78	118
2019	CR-03	28	72	53
2018	CR	9	91	168
2018	CR-03	16	84	63
2018	CR-04	5	95	98

Question 59d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	6	94	104
2019	CR	5	95	118
2019	CR-05	0	100	10
2018	CR	5	95	168

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	8	92	104
2019	CR	13	87	118
2019	CR-03	15	85	53
2019	CR-05	0	100	10
2018	CR	8	92	168
2018	CR-04	11	89	98

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	16	84	104
2020	CR-04	17	83	36
2019	CR	10	90	118
2019	CR-03	13	87	53
2019	CR-05	0	100	10
2018	CR	8	92	168
2018	CR-03	8	92	63
2018	CR-04	8	92	98

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	8	92	104
2018	CR	3	97	168
2018	CR-03	0	100	63

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	17	83	104
2020	CR-04	14	86	36
2019	CR	12	88	118
2019	CR-03	15	85	53
2018	CR	15	85	168
2018	CR-03	11	89	63
2018	CR-04	18	82	98

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	20	80	104
2020	CR-04	31	69	36
2019	CR	18	82	118
2019	CR-03	15	85	53
2018	CR	14	86	168
2018	CR-03	16	84	63
2018	CR-04	13	87	98

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	26	74	104
2020	CR-04	25	75	36
2019	CR	34	66	118
2019	CR-03	38	62	53
2018	CR	27	73	168
2018	CR-03	30	70	63
2018	CR-04	22	78	98

Question 59k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	8	92	104
2019	CR	11	89	118
2019	CR-03	15	85	53
2019	CR-05	0	100	10
2018	CR	8	92	168
2018	CR-03	8	92	63
2018	CR-04	8	92	98

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	46	54	104
2020	CR-04	47	53	36
2019	CR	42	58	118
2019	CR-03	40	60	53
2018	CR	40	60	168
2018	CR-03	40	60	63
2018	CR-04	39	61	98

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	50	50	104
2020	CR-04	42	58	36
2019	CR	48	52	118
2019	CR-03	49	51	53
2018	CR	47	53	168
2018	CR-03	49	51	63
2018	CR-04	45	55	98

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	6	94	104
2019	CR	6	94	118
2018	CR	5	95	168

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	87	104
2019	CR	15	85	118
2019	CR-03	13	87	53
2018	CR	19	81	168
2018	CR-03	22	78	63
2018	CR-04	18	82	98

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	25	16	15	5	5	26	8	62	15	1010
2020	CR-03	25	17	16	6	7	22	8	59	19	457
2020	CR-04	27	16	14	4	4	27	8	67	11	424
2020	CR-05	18	14	14	4	2	43	4	61	12	93
2019	CR	20	17	20	6	8	21	8	52	20	797
2019	CR-03	22	16	21	5	11	20	6	51	21	315
2019	CR-04	21	17	19	6	7	20	10	55	18	379
2019	CR-05	11	14	21	11	3	33	8	41	23	66
2018	CR	19	17	21	5	7	24	7	53	17	1258
2018	CR-03	23	19	22	5	9	17	5	54	17	372
2018	CR-04	17	16	20	6	6	27	9	52	18	792
2018	CR-05	18	9	26	6	2	31	8	45	13	65
2017	CR	18	16	19	5	6	26	10	53	17	1610
2017	CR-03	20	19	19	5	6	22	7	56	17	473
2017	CR-04	17	15	19	5	6	27	11	52	18	883
2017	CR-05	15	14	22	5	5	27	11	47	16	240
2014	CR	14	19	20	6	7	24	9	50	20	1669
2014	CR-03	19	21	19	6	8	21	6	55	19	480
2014	CR-04	12	18	21	7	7	24	11	47	21	891
2014	CR-05	11	20	17	6	8	27	11	50	23	289

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	25	15	5	4	10	1	73	10	1006
2020	CR-03	38	24	15	7	5	9	2	70	14	456
2020	CR-04	45	25	14	2	4	9	1	78	7	421
2020	CR-05	28	27	15	5	3	22	0	70	11	93
2019	CR	36	28	16	5	7	7	1	70	13	797
2019	CR-03	36	27	16	6	8	7	1	68	15	315
2019	CR-04	37	29	16	4	6	7	2	72	11	379
2019	CR-05	21	36	15	6	3	17	2	70	11	66
2018	CR	35	28	18	5	5	9	1	70	11	1258
2018	CR-03	36	28	17	6	5	8	0	69	13	372
2018	CR-04	34	29	18	4	5	9	1	70	10	791
2018	CR-05	35	30	14	6	2	14	0	75	9	66
2017	CR	31	29	17	5	5	12	1	69	11	1607
2017	CR-03	33	30	18	5	4	9	1	70	10	471
2017	CR-04	32	27	18	5	5	13	1	68	11	882
2017	CR-05	26	32	14	5	5	17	1	71	12	241
2014	CR	24	31	19	6	5	13	2	65	13	1668
2014	CR-03	27	33	18	5	5	9	2	68	11	479
2014	CR-04	23	30	20	6	5	15	2	64	12	891
2014	CR-05	20	30	19	7	8	15	2	60	17	289

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	7	93	1009
2020	CR-03	9	91	456
2020	CR-04	5	95	422
2020	CR-05	9	91	95
2019	CR	9	91	793
2019	CR-03	9	91	314
2019	CR-04	9	91	377
2019	CR-05	11	89	66
2018	CR	7	93	1250
2018	CR-03	8	92	367
2018	CR-04	6	94	788

Question 63a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	33	67	72
2020	CR-03	46	54	41
2019	CR	39	61	67
2019	CR-04	44	56	32
2018	CR	35	65	86
2018	CR-04	25	75	51

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	76	24	72
2020	CR-03	71	29	41
2019	CR	73	27	67
2019	CR-04	66	34	32
2018	CR	76	24	86
2018	CR-04	76	24	51

Question 63c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	CR	100	67
2019	CR-04	100	32
2018	CR	100	86
2018	CR-04	100	51

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	72
2020	CR-03	100	41
2018	CR	100	86
2018	CR-04	100	51

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	8	92	72
2018	CR	8	92	86
2018	CR-04	10	90	51

Question 63g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	12	88	67
2018	CR	9	91	86
2018	CR-04	12	88	51

Question 64a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	72
2020	CR-03	22	78	41
2019	CR	33	67	66
2019	CR-04	28	72	32
2018	CR	22	78	85
2018	CR-04	20	80	51

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	24	76	72
2020	CR-03	29	71	41
2019	CR	21	79	66
2019	CR-04	25	75	32
2018	CR	19	81	85
2018	CR-04	18	82	51

Question 64c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	11	89	72
2019	CR	21	79	66
2019	CR-04	19	81	32
2018	CR	12	88	85
2018	CR-04	10	90	51

Question 64d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	72
2019	CR	8	92	66
2018	CR	12	88	85
2018	CR-03	20	80	30

Question 64e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	19	81	72
2020	CR-03	15	85	41
2019	CR	20	80	66
2019	CR-04	28	72	32
2018	CR	28	72	85
2018	CR-04	24	76	51

Question 64f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CR	15	85	66
2019	CR-04	19	81	32
2018	CR	18	82	85
2018	CR-04	22	78	51

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	72
2020	CR-03	100	41
2019	CR	100	66
2019	CR-04	100	32

Question 64i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	7	93	85

Question 64j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	88	72
2020	CR-03	15	85	41
2019	CR	12	88	66
2018	CR	14	86	85
2018	CR-04	16	84	51

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2020	CR	100	72
2020	CR-03	100	41
2019	CR	100	66
2019	CR-04	100	32
2018	CR	100	85
2018	CR-04	100	51

Question 64l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	31	69	72
2020	CR-03	22	78	41
2019	CR	23	77	66
2019	CR-04	22	78	32
2018	CR	28	72	85
2018	CR-04	31	69	51

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2020	CR	100	72
2020	CR-03	100	41
2019	CR	100	66
2019	CR-04	100	32
2018	CR	100	85
2018	CR-04	100	51

Question 64n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	21	79	72
2020	CR-03	22	78	41
2019	CR	27	73	66
2019	CR-04	31	69	32
2018	CR	22	78	85
2018	CR-04	25	75	51

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	21	79	72
2020	CR-03	20	80	41
2019	CR	21	79	66
2019	CR-04	16	84	32
2018	CR	33	67	86
2018	CR-04	35	65	51

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	13	88	72
2020	CR-03	12	88	41
2019	CR	8	92	66
2018	CR	13	87	86
2018	CR-04	12	88	51

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	19	81	72
2020	CR-03	17	83	41
2019	CR	20	80	66
2019	CR-04	16	84	32
2018	CR	29	71	86
2018	CR-04	31	69	51

Question 65f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	10	90	86
2018	CR-03	20	80	30

Question 65g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	7	93	72
2019	CR	9	91	66
2018	CR	6	94	86

Question 65h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	72
2019	CR	8	92	66
2018	CR	10	90	86
2018	CR-04	14	86	51

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	46	54	72
2020	CR-03	49	51	41
2019	CR	56	44	66
2019	CR-04	56	44	32
2018	CR	38	62	86
2018	CR-04	37	63	51

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	8	92	76

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	0	100	76
2018	CR-04	0	100	48

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	16	84	76
2018	CR-04	17	83	48

Question 66i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	16	84	76
2018	CR-04	17	83	48

Question 66j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	28	72	76
2018	CR-04	27	73	48

Question 66k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	9	91	76

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	39	61	76
2018	CR-04	40	60	48

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	58	42	76
2018	CR-04	58	42	48

Question 66p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CR	14	86	76
2018	CR-04	13	88	48

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	27	18	16	3	3	27	6	66	9	1008
2020	CR-03	25	19	17	4	5	23	7	63	13	456
2020	CR-04	32	16	14	2	2	28	7	73	5	423
2020	CR-05	17	16	18	3	2	43	0	58	9	93
2019	CR	23	15	23	3	4	23	9	56	11	795
2019	CR-03	25	15	23	2	6	22	7	56	12	314
2019	CR-04	25	15	21	3	4	22	10	58	11	378
2019	CR-05	11	18	27	5	0	32	8	48	8	66
2018	CR	21	18	22	3	4	25	7	57	10	1253
2018	CR-03	27	19	24	4	4	19	4	60	9	368
2018	CR-04	18	17	22	3	4	28	8	55	10	788
2018	CR-05	26	14	21	3	3	27	6	59	9	66
2017	CR	19	18	19	2	4	29	9	59	10	1611
2017	CR-03	22	22	19	3	3	25	7	64	8	472
2017	CR-04	19	15	20	2	4	30	10	57	10	884
2017	CR-05	17	17	18	5	3	32	9	57	13	241
2014	CR	15	19	22	3	4	28	9	55	11	1670
2014	CR-03	20	23	19	2	4	24	8	63	9	481
2014	CR-04	13	17	24	4	4	29	9	49	12	891
2014	CR-05	13	21	18	4	4	31	8	57	13	289

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	26	14	3	3	10	1	77	8	1003
2020	CR-03	38	27	15	5	5	9	1	73	10	452
2020	CR-04	48	25	12	3	2	10	1	81	5	422
2020	CR-05	31	27	16	2	4	19	0	72	8	93
2019	CR	40	24	18	4	3	9	1	73	8	792
2019	CR-03	39	24	18	3	5	9	1	71	9	313
2019	CR-04	43	23	16	4	3	9	2	74	7	376
2019	CR-05	24	36	18	5	2	14	2	71	7	66
2018	CR	35	28	18	2	5	10	1	71	8	1256
2018	CR-03	38	27	19	4	4	9	0	71	8	369
2018	CR-04	35	29	18	2	5	9	2	72	8	790
2018	CR-05	33	27	17	2	3	18	0	74	6	66
2017	CR	35	28	16	3	3	13	2	74	6	1610
2017	CR-03	37	30	15	2	2	11	2	77	5	472
2017	CR-04	35	27	16	2	3	14	2	74	7	883
2017	CR-05	29	28	19	5	2	15	2	69	8	241
2014	CR	26	31	19	3	3	16	2	69	8	1669
2014	CR-03	30	34	14	3	3	13	2	76	8	481
2014	CR-04	25	29	21	3	3	16	2	66	8	890
2014	CR-05	22	33	19	3	3	18	2	68	8	289

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	0	12	24	6	29	29	0	17	50	17

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	23	23	19	16	17	0	1	47	34	1012
2020	CR-03	13	22	23	18	22	1	1	36	41	457
2020	CR-04	25	27	18	14	15	0	1	52	29	425
2020	CR-05	57	10	9	11	10	0	4	70	21	94

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	28	26	21	12	11	1	1	56	23	1007
2020	CR-03	24	28	21	12	13	2	1	53	25	456
2020	CR-04	33	26	19	11	10	0	1	60	21	421
2020	CR-05	31	18	30	11	11	0	0	49	21	94
2019	CR	22	23	20	13	20	1	2	46	34	797
2019	CR-03	24	25	22	12	17	0	1	49	29	317
2019	CR-04	23	21	19	13	22	1	2	45	36	377
2019	CR-05	14	23	21	14	27	0	2	37	42	66
2018	CR	20	21	21	16	20	0	2	42	37	1254
2018	CR-03	22	24	21	16	15	1	1	47	32	370
2018	CR-04	19	20	21	16	21	0	2	40	38	789
2018	CR-05	21	14	17	17	29	2	2	36	47	66
2017	CR	21	22	18	16	19	1	3	45	36	1612
2017	CR-03	24	25	17	15	15	1	3	51	32	474
2017	CR-04	21	23	18	16	18	1	3	46	36	883
2017	CR-05	16	16	22	18	25	1	2	33	45	241

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	35	29	21	9	5	0	1	65	14	1007
2020	CR-03	36	32	20	6	4	0	1	69	10	454
2020	CR-04	35	27	22	9	6	0	1	63	15	423
2020	CR-05	28	27	22	17	6	0	0	54	23	94
2019	CR	29	31	22	10	5	1	2	62	16	796
2019	CR-03	35	28	22	9	5	1	1	64	14	316
2019	CR-04	26	33	21	11	6	1	3	62	17	377
2019	CR-05	23	27	30	9	8	2	2	52	17	66
2018	CR	26	29	26	12	5	0	1	56	18	1256
2018	CR-03	34	33	21	9	3	0	1	68	12	368
2018	CR-04	23	27	29	13	6	0	2	51	20	791
2018	CR-05	14	35	30	15	5	2	0	49	20	66
2017	CR	30	27	25	10	6	1	2	58	17	1611
2017	CR-03	39	27	21	5	4	0	3	69	10	472
2017	CR-04	24	27	27	12	8	1	1	52	20	884
2017	CR-05	31	26	22	13	7	0	1	57	20	241

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	24	15	5	4	1	3	75	9	1006
2020	CR-03	49	24	13	4	3	2	4	78	7	455
2020	CR-04	47	25	16	5	3	1	3	75	9	422
2020	CR-05	43	24	15	7	9	0	2	68	16	94
2019	CR	46	25	13	6	4	2	4	76	10	790
2019	CR-03	56	20	11	5	3	2	3	80	8	313
2019	CR-04	41	28	14	5	5	2	5	74	11	376
2019	CR-05	28	38	12	9	11	2	0	67	20	65
2018	CR	36	28	19	8	4	1	4	68	12	1249
2018	CR-03	46	26	17	2	3	1	5	77	5	366
2018	CR-04	32	29	21	10	4	1	3	64	14	788
2018	CR-05	31	30	19	13	5	2	2	63	18	64
2017	CR	39	25	15	7	5	2	6	70	14	1609
2017	CR-03	49	21	12	5	3	2	8	78	9	472
2017	CR-04	34	28	16	9	7	2	5	67	16	883
2017	CR-05	37	23	18	8	5	1	8	66	14	240

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	23	15	9	4	2	2	70	14	1001
2020	CR-03	45	24	14	8	4	2	2	72	13	452
2020	CR-04	45	21	15	9	5	2	3	69	15	420
2020	CR-05	35	26	19	12	5	1	1	63	18	93
2019	CR	32	26	17	10	9	2	2	61	20	792
2019	CR-03	31	29	19	9	10	1	2	61	20	315
2019	CR-04	36	23	15	12	9	3	3	63	21	375
2019	CR-05	20	35	23	9	9	2	3	57	19	66
2018	CR	33	26	19	9	8	2	4	63	17	1251
2018	CR-03	36	27	17	8	7	1	3	66	16	368
2018	CR-04	32	25	19	9	8	2	4	61	18	786
2018	CR-05	24	35	24	9	5	2	2	61	14	66
2017	CR	35	24	17	10	7	2	5	63	18	1608
2017	CR-03	38	25	14	9	6	2	6	68	16	470
2017	CR-04	35	24	17	10	8	3	4	63	19	883
2017	CR-05	30	22	23	13	7	2	3	55	21	241

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	64	17	7	2	1	1	7	89	3	1003
2020	CR-03	65	19	7	2	0	2	6	91	2	453
2020	CR-04	64	16	8	2	0	1	9	89	3	422
2020	CR-05	58	17	6	4	3	1	10	84	8	93
2019	CR	70	12	4	2	1	1	10	93	3	792
2019	CR-03	70	13	4	1	0	2	9	94	2	315
2019	CR-04	70	11	3	3	1	1	12	93	4	374
2019	CR-05	64	20	6	0	0	2	9	93	0	66
2018	CR	63	15	7	2	1	1	11	89	3	1252
2018	CR-03	67	15	7	1	1	1	7	90	2	371
2018	CR-04	63	15	7	2	1	1	12	89	3	784
2018	CR-05	58	20	5	5	0	3	11	89	5	66
2017	CR	60	15	6	2	1	1	15	90	3	1604
2017	CR-03	64	14	6	1	1	1	13	90	2	470
2017	CR-04	61	13	5	1	1	2	17	91	3	879
2017	CR-05	50	21	10	5	0	1	13	82	7	241

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	43	27	15	7	6	0	1	72	13	1006
2020	CR-03	42	28	15	7	5	1	1	72	13	454
2020	CR-04	46	26	13	7	6	0	1	73	13	422
2020	CR-05	38	27	20	5	9	0	1	66	14	94
2019	CR	46	26	13	7	6	1	2	74	13	794
2019	CR-03	47	26	14	4	6	1	2	75	10	316
2019	CR-04	47	27	11	7	6	1	1	75	14	376
2019	CR-05	33	32	18	12	5	0	0	65	17	66
2018	CR	40	25	19	7	7	0	2	67	14	1250
2018	CR-03	44	25	18	6	5	0	2	70	12	368
2018	CR-04	38	26	18	7	8	1	2	66	15	786
2018	CR-05	38	18	26	8	6	2	3	59	14	66
2017	CR	40	27	17	8	6	1	2	68	14	1603
2017	CR-03	46	27	12	7	4	0	3	76	11	471
2017	CR-04	38	27	19	8	6	1	1	67	14	880
2017	CR-05	34	26	20	11	7	1	2	61	18	239

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	22	15	9	8	1	5	66	18	1004
2020	CR-03	37	20	18	11	8	1	6	61	20	452
2020	CR-04	45	23	12	8	8	0	4	71	16	423
2020	CR-05	40	22	17	11	6	0	4	64	18	93

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	27	18	6	3	2	2	72	10	1006
2020	CR-03	35	30	20	8	3	2	3	68	11	454
2020	CR-04	48	25	17	4	3	2	1	75	7	422
2020	CR-05	43	28	16	6	4	1	2	73	11	94
2019	CR	39	29	16	8	5	1	3	70	13	793
2019	CR-03	38	32	13	7	6	1	3	73	13	313
2019	CR-04	40	27	16	8	4	1	4	70	13	377
2019	CR-05	33	24	23	12	5	2	2	59	17	66
2018	CR	34	29	20	7	4	1	4	67	12	1251
2018	CR-03	37	28	18	7	4	1	3	68	12	368
2018	CR-04	32	31	21	7	4	1	4	67	11	788
2018	CR-05	31	29	18	6	5	3	8	67	12	65
2017	CR	39	28	17	7	3	2	4	71	11	1597
2017	CR-03	43	27	16	6	3	1	4	73	9	471
2017	CR-04	38	28	17	8	3	2	4	70	12	875
2017	CR-05	35	32	17	8	3	2	4	71	11	238

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	38	28	18	10	4	1	2	68	14	1008
2020	CR-03	34	32	18	10	3	1	2	68	13	457
2020	CR-04	40	26	19	10	3	2	1	68	13	421
2020	CR-05	44	24	14	9	6	1	2	70	15	94
2019	CR	36	30	18	8	4	2	3	68	13	796
2019	CR-03	37	29	21	8	3	1	3	68	11	315
2019	CR-04	35	31	16	8	5	2	3	70	13	378
2019	CR-05	33	27	20	12	6	2	0	62	18	66
2018	CR	32	31	20	9	4	1	3	65	14	1253
2018	CR-03	38	32	17	8	3	1	2	72	11	368
2018	CR-04	29	32	20	10	5	1	3	63	16	790
2018	CR-05	29	26	29	3	6	2	5	59	10	65
2017	CR	36	28	19	7	4	2	4	68	12	1598
2017	CR-03	44	25	16	6	2	2	6	74	8	469
2017	CR-04	34	28	19	8	6	2	3	65	15	877
2017	CR-05	30	32	23	8	4	1	3	64	12	239

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	41	28	16	8	4	1	2	71	12	1006
2020	CR-03	39	29	16	9	4	2	2	70	13	456
2020	CR-04	44	27	17	7	4	0	1	71	11	420
2020	CR-05	51	23	11	10	4	1	0	75	14	94
2019	CR	44	26	16	8	4	1	2	71	13	792
2019	CR-03	44	25	18	6	2	1	3	73	9	314
2019	CR-04	41	28	13	10	5	1	2	71	15	376
2019	CR-05	48	22	14	6	9	2	0	70	16	65
2018	CR	36	30	19	7	5	1	3	69	12	1252
2018	CR-03	42	29	17	5	5	1	2	73	10	369
2018	CR-04	33	31	19	8	4	1	3	67	13	789
2018	CR-05	34	28	23	5	6	2	3	65	11	65
2017	CR	40	27	15	8	4	2	4	71	12	1601
2017	CR-03	47	26	12	6	2	1	5	78	9	470
2017	CR-04	39	27	16	8	5	1	4	70	14	879
2017	CR-05	32	30	18	8	5	2	4	66	15	239

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	23	16	7	5	1	1	71	13	1005
2020	CR-03	40	27	15	10	5	1	2	68	16	456
2020	CR-04	53	20	16	5	5	1	1	74	10	419
2020	CR-05	50	20	18	5	5	1	0	71	11	94
2019	CR	41	26	14	8	9	1	2	69	17	788
2019	CR-03	39	25	16	7	11	1	1	66	18	310
2019	CR-04	44	26	11	9	7	2	2	72	16	377
2019	CR-05	29	28	15	11	12	2	3	60	24	65

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	28	17	8	6	1	1	69	14	1005
2020	CR-03	42	27	16	7	6	0	1	71	14	454
2020	CR-04	40	29	17	6	7	1	0	70	13	421
2020	CR-05	37	24	18	14	5	1	0	62	19	94

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	30	17	8	7	1	1	68	15	1009
2020	CR-03	39	30	16	8	5	1	1	70	14	456
2020	CR-04	34	33	18	7	8	0	1	67	15	423
2020	CR-05	39	24	18	12	6	0	0	64	18	94
2019	CR	40	27	17	8	4	2	2	70	12	789
2019	CR-03	46	26	15	8	2	2	2	75	10	316
2019	CR-04	39	29	18	6	5	2	2	70	11	371
2019	CR-05	28	23	22	17	9	2	0	52	27	65
2018	CR	32	30	19	10	6	1	2	64	17	1239
2018	CR-03	44	29	14	7	4	1	2	75	11	365
2018	CR-04	27	31	21	12	7	1	2	59	19	781
2018	CR-05	24	32	29	10	3	2	2	57	13	63
2017	CR	35	28	18	9	5	2	3	67	15	1597
2017	CR-03	48	25	13	5	2	2	5	79	7	469
2017	CR-04	30	30	20	10	7	2	2	62	17	876
2017	CR-05	32	28	18	13	5	1	3	62	18	239

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	25	13	5	4	1	1	78	9	1000
2020	CR-03	45	27	14	6	6	1	1	74	12	450
2020	CR-04	55	25	11	5	3	0	1	81	7	420
2020	CR-05	57	22	11	5	3	0	1	81	9	94
2019	CR	53	23	12	4	4	1	2	79	9	791
2019	CR-03	52	24	12	4	5	0	2	78	10	315
2019	CR-04	55	24	10	4	3	1	2	81	8	374
2019	CR-05	53	17	17	5	5	2	3	73	10	66
2018	CR	52	23	12	4	4	1	4	78	9	1247
2018	CR-03	54	22	14	4	4	1	2	77	8	370
2018	CR-04	52	24	11	4	4	1	4	79	9	782
2018	CR-05	57	15	15	6	2	2	3	76	8	65
2017	CR	55	21	13	4	3	1	3	79	7	1604
2017	CR-03	59	21	10	3	2	1	4	84	6	469
2017	CR-04	57	20	14	3	3	1	3	79	6	881
2017	CR-05	41	26	16	6	6	1	3	70	13	240

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	31	14	5	3	0	1	77	8	1003
2020	CR-03	48	30	13	4	2	1	2	80	7	452
2020	CR-04	47	32	14	5	2	0	1	79	7	421
2020	CR-05	33	30	19	12	6	0	0	63	18	94

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	67	19	7	2	2	1	4	89	4	1003
2020	CR-03	67	18	7	2	1	1	4	89	3	454
2020	CR-04	68	19	7	2	1	1	3	90	3	419
2020	CR-05	65	18	4	1	6	0	5	88	8	94
2019	CR	67	14	7	3	2	1	6	87	5	791
2019	CR-03	68	15	7	2	2	1	5	88	5	312
2019	CR-04	68	14	7	3	2	1	6	87	6	376
2019	CR-05	64	15	9	2	3	3	5	85	5	66
2018	CR	63	16	8	3	3	1	6	85	6	1251
2018	CR-03	66	15	9	2	2	1	4	85	5	369
2018	CR-04	62	16	8	3	3	1	7	85	6	787
2018	CR-05	65	17	5	2	5	2	6	88	7	65

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	75	9	5	3	3	1	3	88	7	1004
2020	CR-03	72	10	6	3	5	2	3	85	9	453
2020	CR-04	80	7	6	2	2	0	3	90	4	421
2020	CR-05	70	10	3	6	4	3	3	85	11	94
2019	CR	64	12	9	5	6	1	3	80	11	793
2019	CR-03	59	17	10	5	6	1	3	79	12	314
2019	CR-04	66	9	8	5	6	2	5	81	11	376
2019	CR-05	65	11	9	6	8	2	0	77	14	66
2018	CR	67	11	6	5	5	2	5	83	11	1248
2018	CR-03	62	13	8	7	7	1	3	77	14	369
2018	CR-04	68	11	5	4	4	2	5	85	9	785
2018	CR-05	72	8	6	3	3	3	5	87	7	65
2017	CR	66	13	6	4	4	1	5	85	9	1608
2017	CR-03	67	14	6	3	4	1	4	86	8	470
2017	CR-04	67	13	5	4	4	1	6	86	9	883
2017	CR-05	63	13	9	3	5	2	4	81	9	241

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	68	18	6	3	2	1	3	89	4	999
2020	CR-03	62	23	7	3	1	1	3	88	5	455
2020	CR-04	74	14	5	2	2	0	2	90	4	415
2020	CR-05	72	17	4	0	1	1	4	94	1	93
2019	CR	54	24	9	6	3	1	2	81	9	791
2019	CR-03	50	26	12	8	2	1	1	77	10	315
2019	CR-04	55	25	7	6	3	1	3	83	10	375
2019	CR-05	71	14	5	3	3	2	3	89	6	66
2018	CR	55	24	11	3	4	1	3	81	8	1253
2018	CR-03	48	27	14	3	6	1	2	77	9	371
2018	CR-04	58	23	9	4	3	1	3	84	7	785
2018	CR-05	58	18	11	2	5	3	5	82	7	66
2017	CR	55	25	9	4	3	1	4	83	7	1605
2017	CR-03	50	28	10	5	3	0	3	81	8	468
2017	CR-04	58	23	8	4	3	1	5	85	7	883
2017	CR-05	56	23	12	3	3	0	3	82	6	240

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	15	7	4	4	1	3	84	9	1002
2020	CR-03	64	17	9	4	4	1	2	83	8	454
2020	CR-04	69	14	6	5	3	0	2	86	8	418
2020	CR-05	66	13	3	7	5	1	4	83	13	94
2019	CR	61	17	9	4	6	1	2	80	10	792
2019	CR-03	58	19	8	6	6	1	2	79	12	312
2019	CR-04	63	15	10	3	5	1	2	81	9	377
2019	CR-05	55	21	8	5	11	2	0	77	15	66
2018	CR	61	16	9	5	5	1	2	79	11	1249
2018	CR-03	60	16	9	7	6	1	1	77	14	370
2018	CR-04	62	16	10	4	4	1	3	81	9	783
2018	CR-05	55	17	5	9	6	2	6	78	17	65
2017	CR	63	16	8	5	3	1	4	83	9	1597
2017	CR-03	63	15	9	6	3	1	3	81	9	466
2017	CR-04	64	15	7	5	3	1	5	84	9	877
2017	CR-05	60	18	10	4	5	1	3	80	9	240

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	66	4	2	1	0	1	26	96	1	1001
2020	CR-03	65	6	2	1	0	2	24	96	2	455
2020	CR-04	66	4	2	1	0	0	28	96	1	416
2020	CR-05	66	3	0	1	0	0	30	98	2	94
2019	CR	60	5	1	1	0	1	32	97	1	791
2019	CR-03	62	7	2	0	1	0	29	96	1	315
2019	CR-04	57	4	1	1	0	1	36	96	2	374
2019	CR-05	65	2	0	0	0	3	31	100	0	65
2018	CR	58	5	2	0	0	1	33	95	1	1241
2018	CR-03	60	7	4	0	1	0	27	93	2	367
2018	CR-04	56	4	2	1	0	1	36	96	1	777
2018	CR-05	67	5	0	2	0	2	26	98	2	66
2017	CR	58	5	2	1	1	1	32	94	2	1605
2017	CR-03	56	6	3	1	0	1	32	93	2	468
2017	CR-04	59	5	2	1	1	1	32	95	2	883
2017	CR-05	56	6	3	1	0	0	33	93	2	240

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	72	14	5	2	1	1	6	92	2	1004
2020	CR-03	71	14	5	2	0	1	7	92	2	452
2020	CR-04	74	14	4	2	1	0	4	92	3	423
2020	CR-05	75	11	4	1	0	0	9	94	1	93
2019	CR	70	13	3	2	1	1	10	93	3	789
2019	CR-03	70	13	3	1	1	0	11	94	3	314
2019	CR-04	69	14	3	2	1	1	9	93	3	374
2019	CR-05	72	9	5	3	0	2	9	91	3	65
2018	CR	66	14	6	2	1	1	11	90	3	1243
2018	CR-03	72	10	4	1	1	0	12	93	2	366
2018	CR-04	64	15	6	2	1	1	10	89	4	781
2018	CR-05	65	14	6	3	2	2	9	88	5	65
2017	CR	66	13	5	2	1	1	12	91	3	1593
2017	CR-03	66	12	3	1	0	2	15	94	2	465
2017	CR-04	68	12	6	2	1	1	11	91	3	876
2017	CR-05	59	17	7	2	3	1	10	86	6	238

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	54	21	10	6	6	1	2	77	12	1006
2020	CR-03	47	25	12	6	6	2	2	75	13	454
2020	CR-04	61	17	9	4	5	1	2	81	10	425
2020	CR-05	59	18	11	7	4	0	1	78	11	91
2019	CR	48	19	12	7	10	1	4	70	17	793
2019	CR-03	46	20	13	7	9	2	3	69	17	314
2019	CR-04	47	20	10	6	10	1	5	71	18	377
2019	CR-05	68	9	9	9	3	0	2	78	13	65
2018	CR	44	18	12	8	12	1	4	65	22	1252
2018	CR-03	42	18	12	12	13	1	2	62	26	370
2018	CR-04	43	19	14	7	12	1	4	65	20	785
2018	CR-05	59	15	5	5	6	3	8	83	12	66
2017	CR	40	18	13	11	12	2	5	62	24	1607
2017	CR-03	35	20	16	13	12	2	3	58	25	469
2017	CR-04	41	19	12	10	11	1	6	64	23	884
2017	CR-05	45	14	13	8	13	3	4	63	23	240

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	27	14	5	5	0	2	75	10	1007
2020	CR-03	43	30	13	5	6	1	3	76	11	454
2020	CR-04	50	23	16	4	4	0	2	75	8	425
2020	CR-05	42	29	11	9	7	0	2	73	16	92
2019	CR	49	25	13	5	4	1	3	77	9	790
2019	CR-03	53	24	12	5	4	0	2	78	10	313
2019	CR-04	48	26	13	5	4	2	3	77	9	374
2019	CR-05	45	26	18	3	3	3	2	75	6	66
2018	CR	45	26	15	5	4	1	4	75	10	1246
2018	CR-03	44	27	15	5	5	1	4	74	10	370
2018	CR-04	46	27	14	5	4	1	3	76	9	779
2018	CR-05	39	23	18	3	6	2	9	69	10	66
2017	CR	48	27	13	4	3	1	4	79	7	1604
2017	CR-03	51	27	11	5	2	1	5	82	7	469
2017	CR-04	47	28	13	4	3	1	4	79	7	880
2017	CR-05	46	24	17	5	3	1	3	73	9	241

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	31	36	20	7	5	1	68	12	1008
2020	CR-03	26	37	22	8	7	0	63	15	454
2020	CR-04	36	36	18	6	2	1	73	9	424
2020	CR-05	35	34	20	5	4	1	70	10	94

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	23	37	28	9	4	0	0	59	13	1008
2020	CR-03	21	36	29	9	4	0	0	57	13	455
2020	CR-04	26	38	25	8	3	0	0	64	11	424
2020	CR-05	20	36	28	10	6	0	0	56	16	94
2019	CR	25	35	28	7	4	0	0	60	12	799
2019	CR-03	26	35	30	5	3	0	0	61	9	317
2019	CR-04	26	35	25	8	5	0	0	61	14	379
2019	CR-05	17	35	30	14	5	0	0	52	18	66
2018	CR	22	34	30	9	4	0	1	57	13	1257
2018	CR-03	26	38	24	9	3	0	0	64	12	370
2018	CR-04	21	33	33	9	4	1	1	54	13	790
2018	CR-05	21	35	32	8	3	2	0	57	11	66
2017	CR	20	35	32	9	3	1	1	56	12	1606
2017	CR-03	27	38	27	5	1	1	1	66	6	472
2017	CR-04	18	34	33	10	4	1	1	53	14	881
2017	CR-05	15	31	37	11	5	0	0	47	17	240

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	8	14	37	24	16	0	0	41	22	1002
2020	CR-03	9	13	37	25	15	0	1	40	22	452
2020	CR-04	7	13	35	26	19	0	0	45	19	421
2020	CR-05	7	18	41	19	14	0	0	33	26	94
2019	CR	9	14	35	28	15	0	0	43	22	788
2019	CR-03	7	12	36	29	15	0	0	45	19	311
2019	CR-04	9	16	32	26	16	0	1	42	26	374
2019	CR-05	9	12	36	33	9	0	0	42	21	66
2018	CR	6	15	38	25	15	0	1	40	21	1238
2018	CR-03	6	13	38	25	18	0	1	43	18	362
2018	CR-04	7	16	37	25	14	0	1	40	23	781
2018	CR-05	3	18	38	25	14	2	0	39	22	65
2017	CR	6	13	35	28	16	1	1	45	20	1606
2017	CR-03	4	9	30	31	23	1	2	56	13	468
2017	CR-04	6	15	39	26	13	1	1	40	21	883
2017	CR-05	12	18	30	25	13	1	1	40	30	241

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	40	37	13	6	2	2	0	80	7	1011
2020	CR-03	33	42	14	6	2	2	1	77	9	457
2020	CR-04	48	32	11	6	1	1	0	82	7	423
2020	CR-05	41	35	16	3	2	3	0	78	5	95
2019	CR	35	37	13	8	6	2	0	73	14	793
2019	CR-03	35	36	12	7	9	1	0	71	16	315
2019	CR-04	36	36	13	9	4	2	0	74	13	376
2019	CR-05	20	42	23	9	5	2	0	63	14	65
2018	CR	32	39	15	7	4	3	0	73	11	1260
2018	CR-03	33	38	15	6	4	4	0	74	10	370
2018	CR-04	31	39	16	7	3	3	0	73	11	794
2018	CR-05	31	46	9	3	5	6	0	82	8	65
2017	CR	26	40	14	9	6	5	0	69	16	1610
2017	CR-03	29	37	16	9	5	5	1	69	15	473
2017	CR-04	25	42	15	8	5	5	0	71	14	882
2017	CR-05	21	39	12	12	10	6	0	64	24	241

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	37	29	17	8	4	5	0	70	13	1007
2020	CR-03	32	28	19	9	6	6	1	64	16	453
2020	CR-04	43	28	13	7	3	4	0	75	11	424
2020	CR-05	37	27	17	6	5	7	0	69	13	94

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	26	14	11	8	2	1	65	21	1009
2020	CR-03	32	26	16	11	11	2	2	61	23	457
2020	CR-04	42	25	12	12	6	1	1	69	19	421
2020	CR-05	36	23	15	14	8	4	0	62	23	95

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	26	17	4	3	6	2	74	8	1008
2020	CR-03	35	29	18	6	4	5	3	70	11	454
2020	CR-04	49	22	16	3	2	7	1	77	6	423
2020	CR-05	41	28	15	3	5	7	0	75	9	95

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	36	31	19	7	5	1	1	68	13	1008
2020	CR-03	30	32	19	11	6	1	1	63	18	454
2020	CR-04	42	29	17	4	4	2	1	73	9	423
2020	CR-05	37	32	22	2	6	1	0	69	9	95
2019	CR	28	33	15	11	11	2	0	62	22	794
2019	CR-03	26	34	15	11	11	2	0	62	23	316
2019	CR-04	30	32	14	12	10	1	0	63	23	375
2019	CR-05	24	38	15	8	11	5	0	65	19	66
2018	CR	27	35	17	11	7	3	0	64	19	1257
2018	CR-03	29	30	18	10	9	4	0	61	20	370
2018	CR-04	26	37	17	11	6	3	0	65	18	791
2018	CR-05	31	45	11	3	5	6	0	80	8	65
2017	CR	21	38	17	12	8	3	0	62	21	1613
2017	CR-03	24	37	19	10	7	3	0	63	18	474
2017	CR-04	21	38	16	12	8	4	0	62	21	884
2017	CR-05	17	40	18	13	10	1	0	59	23	241

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	44	35	11	6	2	1	80	8	1010
2020	CR-03	40	37	13	7	2	1	78	9	455
2020	CR-04	49	32	10	7	1	0	82	8	425
2020	CR-05	42	37	13	2	3	3	82	5	95

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	34	12	8	3	1	77	11	1002
2020	CR-03	37	35	13	10	4	1	73	14	450
2020	CR-04	48	31	11	7	2	1	80	9	422
2020	CR-05	43	34	13	3	4	3	79	8	94

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	39	34	16	6	2	1	1	75	8	997
2020	CR-03	37	34	16	8	4	1	0	72	11	451
2020	CR-04	44	33	14	5	1	1	1	79	6	415
2020	CR-05	32	34	24	3	3	3	1	68	7	95

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	30	16	4	1	2	1	78	5	1004
2020	CR-03	40	33	17	5	2	2	1	75	7	452
2020	CR-04	51	26	14	4	1	3	2	80	5	421
2020	CR-05	45	29	16	0	1	5	3	82	1	95

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	63	18	6	0	1	8	4	92	1	1005
2020	CR-03	57	19	7	1	1	10	5	89	2	455
2020	CR-04	67	17	5	0	0	7	3	94	1	419
2020	CR-05	74	18	5	0	0	3	0	95	0	95

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	51	33	9	3	2	2	0	86	5	1011
2020	CR-03	46	36	11	3	3	2	1	83	6	457
2020	CR-04	57	28	8	4	1	2	0	87	5	423
2020	CR-05	52	37	9	1	1	0	0	88	2	95

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	46	28	11	8	5	1	1	75	13	1006
2020	CR-03	40	33	11	8	7	1	0	74	15	456
2020	CR-04	53	23	11	8	4	1	1	77	12	420
2020	CR-05	49	23	13	7	6	1	0	73	14	94

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	47	28	13	7	3	1	0	77	11	1009
2020	CR-03	38	31	15	9	5	1	0	70	14	455
2020	CR-04	55	24	12	5	2	1	0	81	7	424
2020	CR-05	55	30	5	4	3	1	1	87	8	94

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	10	90	999
2020	CR-03	12	88	450
2020	CR-04	9	91	420
2020	CR-05	5	95	94

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	18	82	1002
2020	CR-03	19	81	452
2020	CR-04	18	82	421
2020	CR-05	16	84	94
2019	CR	25	75	791
2019	CR-03	24	76	314
2019	CR-04	25	75	377
2019	CR-05	26	74	65
2017	CR	20	80	1610
2017	CR-03	19	81	472
2017	CR-04	19	81	884
2017	CR-05	24	76	240
2014	CR	19	81	1662
2014	CR-03	17	83	477
2014	CR-04	18	82	890
2014	CR-05	22	78	288

Question 89. Were the requests for workplace accommodation measures related to a disability?
A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	57	43	184
2020	CR-03	57	43	88
2020	CR-04	57	43	75
2020	CR-05	60	40	15

Question 90. Were any workplace accommodation measures implemented?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	80	20	184
2020	CR-03	81	19	88
2020	CR-04	80	20	75
2020	CR-05	80	20	15
2019	CR	83	17	197
2019	CR-03	77	23	75
2019	CR-04	86	14	94
2019	CR-05	88	12	17
2017	CR	82	18	322
2017	CR-03	82	18	91
2017	CR-04	79	21	166
2017	CR-05	90	10	58
2014	CR	79	21	308
2014	CR-03	78	22	81
2014	CR-04	80	20	161
2014	CR-05	79	21	62

Question 91. I am satisfied with the workplace accommodation measures that were implemented.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	48	36	5	7	2	1	1	86	9	148
2020	CR-03	42	42	4	6	3	1	1	87	9	71
2020	CR-04	58	27	5	8	0	2	0	86	8	60
2020	CR-05	42	42	0	8	8	0	0	83	17	12
2019	CR	46	36	7	9	2	0	1	82	11	162
2019	CR-03	40	47	10	3	0	0	0	86	3	58
2019	CR-04	49	27	6	12	4	0	1	78	16	81
2019	CR-05	47	47	7	0	0	0	0	93	0	15
2017	CR	43	34	10	9	3	2	0	78	12	262
2017	CR-03	46	35	5	9	1	3	0	83	11	74
2017	CR-04	43	33	10	6	5	2	1	78	12	131
2017	CR-05	35	32	15	15	2	0	0	67	17	52
2014	CR	42	35	7	11	5	0	0	78	16	242
2014	CR-03	35	37	10	14	5	0	0	72	19	63
2014	CR-04	47	35	5	8	5	0	0	82	13	128
2014	CR-05	37	37	6	14	6	0	0	73	20	49

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	45	30	11	7	2	3	2	79	9	1009
2020	CR-03	39	32	14	7	2	3	3	76	9	456
2020	CR-04	52	25	8	7	2	3	2	82	10	423
2020	CR-05	42	33	11	7	3	4	0	78	11	95

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	32	46	19	3	59	41	1012
2020	CR-03	33	42	21	4	56	44	457
2020	CR-04	33	47	18	2	59	41	424
2020	CR-05	25	60	9	5	70	30	95

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	CR	42	58	325
2020	CR-03	47	53	152
2020	CR-04	41	59	138
2020	CR-05	25	75	24

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	17	25	15	17	20	2	5	45	39	326
2020	CR-03	12	29	14	20	19	1	5	44	41	153
2020	CR-04	24	22	13	14	20	2	5	49	37	138
2020	CR-05	13	29	17	8	25	0	8	45	36	24

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	10	22	16	20	28	2	3	34	50	326
2020	CR-03	7	26	16	21	24	1	4	35	48	153
2020	CR-04	12	20	12	20	31	2	2	33	54	138
2020	CR-05	13	21	25	8	25	4	4	36	36	24

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	CR	42	17	12	6	5	3	15	73	13	1012
2020	CR-03	45	17	10	5	4	4	14	76	12	456
2020	CR-04	40	17	13	6	6	2	16	70	14	425
2020	CR-05	36	21	11	8	6	2	16	69	18	95
2019	CR	39	18	11	8	13	2	9	64	24	783
2019	CR-03	43	19	10	8	9	3	7	69	19	310
2019	CR-04	37	16	11	8	15	2	10	61	26	374
2019	CR-05	27	20	15	14	20	0	5	49	35	66
2018	CR	42	13	13	8	10	3	11	64	21	1261
2018	CR-03	46	12	14	7	9	2	10	66	18	370
2018	CR-04	39	15	13	8	11	2	11	63	22	795
2018	CR-05	45	5	9	12	12	3	14	60	29	66

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for Employment and Social Development Canada by Question 106. Please indicate your occupational group and level. Occupational group and level - CR

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 54. Please indicate your reason for leaving.

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 56a. From whom did you experience harassment on the job? Co-workers

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 56e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 56g. From whom did you experience harassment on the job? Other

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack