2020 Public Service Employee Survey Results for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	34	50	7	9	1	0	0	83	10	65

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	84	15	1	0	0	99	0	65
2017	OP	72	20	0	8	0	92	8	38
2017	OP-01	58	30	0	12	0	88	12	17
2017	OP-02	84	11	0	5	0	95	5	17
2014	OP	74	20	2	0	4	94	4	32
2014	OP-01	78	22	0	0	0	100	0	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	42	40	9	7	1	82	9	65
2019	OP	46	29	8	8	9	75	18	36
2019	OP-01	45	36	9	0	9	82	9	11
2019	OP-02	41	23	4	19	13	64	32	20
2017	OP	31	26	7	19	16	57	36	39
2017	OP-01	27	28	6	17	23	55	40	18
2017	OP-02	33	24	12	21	11	57	32	17
2014	OP	46	35	4	8	8	81	15	32
2014	OP-01	61	28	0	6	6	89	11	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	35	45	10	7	3	0	80	10	65
2019	OP	29	39	19	13	0	0	68	13	36
2019	OP-01	9	45	27	18	0	0	55	18	11
2019	OP-02	45	33	9	13	0	0	78	13	20
2018	OP	31	40	2	6	17	4	74	24	34
2018	OP-01	27	45	0	9	9	9	80	20	11
2018	OP-02	23	49	7	7	14	0	72	21	14
2017	OP	24	44	10	12	9	0	68	21	39
2017	OP-01	27	40	11	11	11	0	66	23	18
2017	OP-02	22	49	11	11	8	0	71	19	17
2014	OP	40	44	6	8	0	4	86	8	32
2014	OP-01	56	39	0	0	0	6	100	0	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	43	5	4	1	90	5	65
2019	OP	40	56	0	2	2	96	4	36
2019	OP-01	36	64	0	0	0	100	0	11
2019	OP-02	37	55	0	4	4	91	9	20
2017	OP	48	36	6	11	0	83	11	38
2017	OP-01	55	23	11	11	0	77	11	18
2017	OP-02	35	59	0	5	0	95	5	17
2014	OP	67	22	6	6	0	89	6	32
2014	OP-01	83	11	6	0	0	94	0	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	45	32	10	6	7	77	13	64
2020	OP-01	47	30	17	3	3	76	6	30
2019	OP	52	29	13	6	0	81	6	36
2019	OP-01	36	36	18	9	0	73	9	11
2019	OP-02	64	23	9	4	0	87	4	20
2018	OP	27	35	15	10	14	61	23	34
2018	OP-01	18	36	18	9	18	55	27	11
2018	OP-02	22	43	14	22	0	64	22	14
2017	OP	35	51	2	9	3	86	12	39
2017	OP-01	21	68	0	6	6	89	11	18
2017	OP-02	46	33	5	16	0	79	16	17
2014	OP	36	40	4	9	11	77	20	32
2014	OP-01	44	28	0	11	17	72	28	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	46	2	3	3	92	6	64
2020	OP-02	42	55	0	0	3	97	3	30
2019	OP	38	51	4	6	2	89	8	36
2019	OP-01	9	82	9	0	0	91	0	11
2019	OP-02	57	35	0	4	4	91	9	20
2018	OP	36	45	6	4	9	81	13	34
2018	OP-01	36	55	0	0	9	91	9	11
2018	OP-02	43	15	22	0	21	57	21	14
2017	OP	40	55	2	0	3	95	3	39
2017	OP-01	32	62	0	0	6	94	6	18
2017	OP-02	49	51	0	0	0	100	0	17
2014	OP	56	36	6	2	0	92	2	32
2014	OP-01	56	39	6	0	0	94	0	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	22	48	17	9	4	0	70	13	65
2019	OP	22	49	15	11	2	0	72	13	35
2019	OP-01	0	45	27	27	0	0	45	27	11
2019	OP-02	46	42	8	0	4	0	88	4	20
2018	OP	26	18	18	23	14	2	45	37	34
2018	OP-01	27	18	18	27	9	0	45	36	11
2018	OP-02	36	7	7	29	14	8	46	46	14
2017	OP	22	33	13	18	14	0	55	32	39
2017	OP-01	10	23	17	28	23	0	32	51	18
2017	OP-02	41	35	11	8	5	0	76	13	17
2014	OP	20	38	16	18	7	0	58	25	32
2014	OP-01	22	28	22	22	6	0	50	28	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	39	49	8	1	3	88	4	65
2019	OP	38	49	9	4	0	87	4	36
2019	OP-01	45	45	9	0	0	91	0	11
2019	OP-02	23	68	9	0	0	91	0	20
2018	OP	23	44	21	6	6	67	12	34
2018	OP-01	36	45	9	0	9	82	9	11
2018	OP-02	7	56	22	8	7	63	15	14
2017	OP	31	52	6	9	2	83	11	39
2017	OP-01	32	62	0	6	0	94	6	18
2017	OP-02	30	37	11	17	5	67	22	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	51	37	12	0	0	0	88	0	65
2019	OP	54	44	2	0	0	0	98	0	36
2019	OP-01	45	55	0	0	0	0	100	0	11
2019	OP-02	60	36	4	0	0	0	96	0	20
2018	OP	46	41	10	2	2	0	86	4	34
2018	OP-01	55	36	9	0	0	0	91	0	11
2018	OP-02	21	57	8	7	7	0	78	14	14
2017	OP	45	37	4	9	3	2	83	13	39
2017	OP-01	49	40	0	6	6	0	89	11	18
2017	OP-02	43	29	11	17	0	0	73	17	17
2014	OP	39	51	4	6	0	0	91	6	32
2014	OP-01	44	56	0	0	0	0	100	0	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	41	40	11	3	4	81	8	64
2020	OP-01	23	47	20	6	3	70	10	30
2019	OP	37	48	9	6	0	85	6	36
2019	OP-01	9	64	18	9	0	73	9	11
2019	OP-02	55	36	4	4	0	91	4	20
2018	OP	30	29	16	15	10	59	25	34
2018	OP-01	27	36	0	27	9	64	36	11
2018	OP-02	36	36	8	14	7	71	21	14
2017	OP	32	45	3	15	5	77	20	39
2017	OP-01	27	40	6	23	6	66	28	18
2017	OP-02	41	46	0	8	5	87	13	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	65	27	8	0	0	92	0	63
2019	OP	62	35	4	0	0	96	0	36
2019	OP-01	55	36	9	0	0	91	0	11
2019	OP-02	73	27	0	0	0	100	0	20
2018	OP	56	31	6	6	2	86	7	34
2018	OP-01	55	36	0	9	0	91	9	11
2018	OP-02	51	28	8	7	7	78	14	14
2017	OP	56	42	2	0	0	98	0	39
2017	OP-01	45	55	0	0	0	100	0	18
2017	OP-02	71	24	5	0	0	95	0	17
2014	OP	71	26	4	0	0	96	0	32
2014	OP-01	72	22	6	0	0	94	0	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	38	36	9	11	6	74	17	64
2020	OP-02	33	45	10	9	3	78	12	30
2019	OP	32	38	13	15	2	70	17	36
2019	OP-01	18	36	18	27	0	55	27	11
2019	OP-02	55	32	0	9	4	87	13	20
2018	OP	27	21	14	29	10	48	39	34
2018	OP-01	27	27	9	27	9	55	36	11
2018	OP-02	22	21	22	29	7	43	36	14
2017	OP	28	42	8	16	6	70	22	39
2017	OP-01	17	49	6	23	6	66	28	18
2017	OP-02	34	35	13	11	8	68	19	17
2014	OP	24	37	18	15	6	62	20	32
2014	OP-01	22	39	22	11	6	61	17	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	33	42	12	6	8	75	14	65
2019	OP	35	37	8	21	0	72	21	36
2019	OP-01	18	36	9	36	0	55	36	11
2019	OP-02	58	33	4	4	0	91	4	20
2018	OP	26	25	26	17	6	51	23	34
2018	OP-01	27	18	18	27	9	45	36	11
2018	OP-02	21	21	38	14	7	41	21	14
2017	OP	22	38	21	9	9	61	18	39
2017	OP-01	11	38	23	17	11	49	28	18
2017	OP-02	27	42	24	0	8	68	8	17
2014	OP	33	47	9	7	4	80	11	32
2014	OP-01	22	56	11	6	6	78	11	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	32	53	6	5	4	85	9	64
2020	OP-01	30	57	6	4	3	87	7	30
2019	OP	44	39	6	9	2	83	11	36
2019	OP-01	27	64	9	0	0	91	0	11
2019	OP-02	54	24	4	13	4	78	17	20
2018	OP	21	33	2	31	14	53	45	34
2018	OP-01	18	36	0	27	18	55	45	11
2018	OP-02	14	36	8	36	7	49	43	14
2017	OP	29	37	15	12	6	66	18	39
2017	OP-01	23	43	17	6	11	66	17	18
2017	OP-02	29	30	16	25	0	59	25	17
2014	OP	32	35	20	9	4	67	13	32
2014	OP-01	44	22	17	11	6	67	17	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	53	37	8	1	0	91	1	65
2019	OP	49	43	6	2	0	92	2	36
2019	OP-01	18	73	9	0	0	91	0	11
2019	OP-02	61	30	4	4	0	91	4	20
2018	OP	38	41	14	6	2	79	7	34
2018	OP-01	27	55	9	9	0	82	9	11
2018	OP-02	51	22	14	7	7	72	14	14
2017	OP	42	52	3	3	0	94	3	39
2017	OP-01	27	68	0	6	0	94	6	18
2017	OP-02	60	32	8	0	0	92	0	17
2014	OP	58	33	9	0	0	91	0	32
2014	OP-01	61	28	11	0	0	89	0	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	35	44	9	8	3	0	80	11	64
2020	OP-01	40	53	7	0	0	0	93	0	30
2019	OP	42	30	22	4	2	0	72	6	36
2019	OP-01	45	55	0	0	0	0	100	0	11
2019	OP-02	41	17	29	9	4	0	58	13	20
2018	OP	32	23	31	8	4	2	57	12	34
2018	OP-01	27	27	36	0	9	0	55	9	11
2018	OP-02	14	29	44	7	0	7	46	7	14
2017	OP	24	48	13	10	5	0	72	15	39
2017	OP-01	27	57	11	0	6	0	83	6	18
2017	OP-02	11	40	19	26	5	0	50	31	17
2014	OP	31	30	23	13	4	0	61	16	32
2014	OP-01	39	22	22	11	6	0	61	17	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	5	11	32	36	16	0	0	52	16	64
2020	OP-01	0	6	31	40	23	0	0	63	6	30
2019	OP	4	16	30	34	17	0	0	50	19	36
2019	OP-01	0	9	18	64	9	0	0	73	9	11
2019	OP-02	0	23	48	17	12	0	0	29	23	20
2018	OP	6	18	39	28	7	0	2	36	25	33
2018	OP-01	0	0	50	40	10	0	0	50	0	10
2018	OP-02	7	22	29	29	7	0	7	38	31	14
2017	OP	3	18	34	27	14	4	0	43	22	39
2017	OP-01	6	23	17	38	17	0	0	55	28	18
2017	OP-02	0	16	54	12	13	5	0	26	17	17
2014	OP	0	6	28	32	22	6	7	62	6	31
2014	OP-01	0	6	17	28	33	6	11	73	7	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	6	15	29	26	23	1	0	50	21	65
2019	OP	0	18	25	25	31	2	0	57	18	36
2019	OP-01	0	18	27	36	18	0	0	55	18	11
2019	OP-02	0	14	30	14	36	4	0	53	15	20
2018	OP	4	21	41	23	9	0	2	33	25	34
2018	OP-01	0	9	64	18	9	0	0	27	9	11
2018	OP-02	7	21	38	28	0	0	7	30	30	14
2017	OP	8	7	50	21	13	0	2	34	16	39
2017	OP-01	11	6	51	21	11	0	0	32	17	18
2017	OP-02	5	12	53	19	11	0	0	30	17	17
2014	OP	4	15	28	16	26	4	7	47	21	32
2014	OP-01	6	6	22	22	28	6	11	60	13	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	17	18	30	19	13	3	0	32	37	65
2019	OP	0	23	45	30	2	0	0	32	23	36
2019	OP-01	0	18	36	45	0	0	0	45	18	11
2019	OP-02	0	32	47	17	4	0	0	21	32	20
2018	OP	12	30	23	24	5	4	2	31	45	33
2018	OP-01	10	10	30	40	10	0	0	50	20	10
2018	OP-02	14	28	38	14	0	0	7	15	44	14
2017	OP	7	23	28	30	10	2	0	40	31	39
2017	OP-01	6	23	23	38	11	0	0	49	28	18
2017	OP-02	11	24	30	25	11	0	0	35	35	17
2014	OP	7	15	27	22	15	4	11	43	26	32
2014	OP-01	6	11	22	28	17	6	11	53	20	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	2	10	21	37	29	1	0	67	12	65
2019	OP	0	4	18	51	28	0	0	79	4	36
2019	OP-01	0	0	18	64	18	0	0	82	0	11
2019	OP-02	0	9	19	43	29	0	0	73	9	20
2018	OP	4	14	20	34	25	0	2	61	19	33
2018	OP-01	0	10	20	50	20	0	0	70	10	10
2018	OP-02	0	15	44	21	14	0	7	37	16	14
2017	OP	6	2	20	31	35	2	3	70	9	39
2017	OP-01	11	0	11	23	49	0	6	76	12	18
2017	OP-02	0	6	32	38	24	0	0	62	6	17
2014	OP	0	0	26	32	30	4	7	70	0	31
2014	OP-01	0	0	12	35	35	6	12	86	0	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	6	21	34	23	15	1	0	38	27	65
2019	OP	8	14	27	38	13	0	0	52	21	36
2019	OP-01	9	9	27	55	0	0	0	55	18	11
2019	OP-02	9	10	32	36	14	0	0	49	19	20
2018	OP	16	26	26	14	14	0	4	29	44	33
2018	OP-01	10	20	40	20	10	0	0	30	30	10
2018	OP-02	22	21	36	7	0	0	15	8	50	14
2017	OP	16	40	7	21	13	0	2	35	58	39
2017	OP-01	17	45	6	11	21	0	0	32	62	18
2017	OP-02	19	42	11	22	5	0	0	27	62	17
2014	OP	26	18	30	0	15	4	7	17	49	32
2014	OP-01	28	11	33	0	11	6	11	13	47	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	5	10	22	32	30	1	0	64	14	64
2020	OP-01	4	10	17	29	40	0	0	69	14	30
2019	OP	0	18	22	34	26	0	0	60	18	35
2019	OP-01	0	18	27	36	18	0	0	55	18	11
2019	OP-02	0	24	20	30	26	0	0	56	24	19
2018	OP	4	18	22	22	30	0	4	54	23	33
2018	OP-01	0	0	30	30	40	0	0	70	0	10
2018	OP-02	7	37	21	21	0	0	15	24	51	14
2017	OP	6	17	21	21	28	6	0	52	25	39
2017	OP-01	6	11	28	23	32	0	0	55	17	18
2017	OP-02	8	30	11	19	27	5	0	49	40	17
2014	OP	0	16	19	27	28	4	7	61	18	32
2014	OP-01	0	17	11	28	28	6	11	67	20	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	12	15	31	23	17	1	0	41	27	65
2019	OP	4	23	14	33	26	0	0	59	27	36
2019	OP-01	0	27	9	36	27	0	0	64	27	11
2019	OP-02	9	27	24	23	16	0	0	39	36	20
2018	OP	13	16	39	12	14	4	2	27	32	33
2018	OP-01	0	20	50	10	10	10	0	22	22	10
2018	OP-02	34	7	37	15	0	0	7	16	44	14
2017	OP	13	14	27	28	11	2	6	42	29	39
2017	OP-01	6	11	27	34	17	0	6	54	18	18
2017	OP-02	26	21	22	25	5	0	0	30	48	17
2014	OP	9	17	23	25	8	4	14	40	32	32
2014	OP-01	6	6	22	33	6	6	22	54	15	18

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	2	14	43	32	9	1	41	16	65
2019	OP	6	8	39	24	22	0	47	14	36
2019	OP-01	0	0	36	36	27	0	64	0	11
2019	OP-02	4	19	43	17	16	0	34	23	20

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My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	23	34	20	4	7	8	4	65	13	65
2019	OP	24	35	17	17	2	4	2	62	20	36
2019	OP-01	18	27	18	27	0	9	0	50	30	11
2019	OP-02	37	37	13	4	4	0	4	77	9	20
2018	OP	13	35	19	12	8	6	8	55	23	34
2018	OP-01	0	36	18	18	9	9	9	44	33	11
2018	OP-02	15	28	29	0	7	7	15	54	9	14
2017	OP	22	39	20	3	12	4	0	63	16	39
2017	OP-01	21	28	23	6	23	0	0	49	28	18
2017	OP-02	23	45	21	0	0	11	0	76	0	17
2014	OP	26	25	22	17	4	4	4	55	22	32
2014	OP-01	28	33	11	11	6	6	6	69	19	18

Question 20. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	45	32	16	2	6	0	76	7	65
2019	OP	27	46	17	6	0	4	76	6	35
2019	OP-01	9	55	27	0	0	9	70	0	11
2019	OP-02	50	32	14	5	0	0	82	5	19
2018	OP	26	35	10	14	12	4	64	26	34
2018	OP-01	9	45	9	18	9	9	60	30	11
2018	OP-02	36	29	7	22	7	0	64	29	14
2017	OP	28	40	7	17	5	3	70	23	39
2017	OP-01	15	51	0	28	6	0	66	34	18
2017	OP-02	34	29	19	5	5	8	68	12	17
2014	OP	31	35	17	10	7	0	66	17	32
2014	OP-01	33	39	17	0	11	0	72	11	18

Question 21. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	63	26	3	4	4	89	8	64
2020	OP-02	59	22	6	9	3	81	12	30
2019	OP	37	51	6	6	0	89	6	36
2019	OP-01	27	64	9	0	0	91	0	11
2019	OP-02	51	32	4	13	0	83	13	20
2018	OP	40	31	14	9	6	71	15	34
2018	OP-01	27	36	18	9	9	64	18	11
2018	OP-02	57	15	7	21	0	72	21	14
2017	OP	29	50	8	8	5	79	13	39
2017	OP-01	23	60	0	11	6	83	17	18
2017	OP-02	34	35	21	5	5	68	11	17
2014	OP	40	38	16	6	0	78	6	32
2014	OP-01	44	39	17	0	0	83	0	18

Question 22. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	50	41	5	1	3	91	4	65
2019	OP	36	53	6	6	0	89	6	36
2019	OP-01	18	73	9	0	0	91	0	11
2019	OP-02	52	39	4	4	0	91	4	20
2018	OP	34	41	15	6	4	75	10	34
2018	OP-01	27	64	0	9	0	91	9	11
2018	OP-02	36	36	29	0	0	71	0	14

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	52	28	7	0	4	5	3	88	5	65

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	50	28	14	5	1	2	79	6	65
2019	OP	42	32	17	0	6	4	77	6	36
2019	OP-01	18	45	27	0	0	9	70	0	11
2019	OP-02	65	17	13	0	4	0	83	4	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	29	9	11	4	0	76	15	64
2020	OP-01	53	17	13	16	0	0	70	16	30
2019	OP	44	27	10	18	2	0	71	20	35
2019	OP-01	27	36	18	18	0	0	64	18	11
2019	OP-02	68	9	4	14	4	0	77	19	20
2018	OP	30	37	14	11	4	4	70	16	34
2018	OP-01	18	45	18	9	0	9	70	10	11
2018	OP-02	37	14	22	14	14	0	51	28	14
2017	OP	34	34	7	23	2	0	68	25	39
2017	OP-01	27	34	6	34	0	0	60	34	18
2017	OP-02	36	35	11	13	5	0	71	19	17
2014	OP	29	45	14	8	4	0	75	11	32
2014	OP-01	33	44	11	6	6	0	78	11	18

Question 26. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	54	22	12	3	4	4	2	80	8	65

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	34	11	4	3	0	1	82	7	65
2019	OP	41	32	13	10	2	0	2	75	12	35
2019	OP-01	27	45	18	9	0	0	0	73	9	11
2019	OP-02	52	21	14	5	5	0	5	76	10	19
2018	OP	40	30	13	7	6	4	0	73	14	34
2018	OP-01	36	36	9	0	9	9	0	80	10	11
2018	OP-02	44	15	21	14	7	0	0	59	21	14
2017	OP	42	36	5	11	3	3	0	80	15	39
2017	OP-01	38	40	0	11	6	6	0	82	18	18
2017	OP-02	35	38	13	13	0	0	0	74	13	17
2014	OP	36	40	8	7	7	2	0	78	15	32
2014	OP-01	39	39	6	6	11	0	0	78	17	18

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	OP	26	74	65

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	41	16	10	0	6	8	19	78	8	64
2020	OP-02	46	9	9	0	9	6	20	75	13	30

Question 30. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	50	29	12	5	4	0	79	8	64
2020	OP-01	53	27	16	4	0	0	80	4	30
2019	OP	47	41	9	2	0	0	89	2	36
2019	OP-01	27	64	9	0	0	0	91	0	11
2019	OP-02	65	17	13	4	0	0	83	4	20
2018	OP	48	24	11	4	9	4	75	13	34
2018	OP-01	55	9	18	0	9	9	70	10	11
2018	OP-02	29	23	14	14	21	0	52	34	14
2017	OP	48	25	8	10	6	3	75	17	39
2017	OP-01	38	28	11	6	11	6	70	18	18
2017	OP-02	50	27	5	19	0	0	76	19	17
2014	OP	51	37	4	8	0	0	88	8	32
2014	OP-01	56	33	6	6	0	0	89	6	18

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Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	48	31	13	2	4	1	2	81	6	65
2019	OP	40	26	11	11	4	7	0	72	16	36
2019	OP-01	9	36	18	9	9	18	0	56	22	11
2019	OP-02	61	22	9	9	0	0	0	83	9	20
2018	OP	11	31	31	10	12	6	0	45	23	34
2018	OP-01	0	18	36	9	27	9	0	20	40	11
2018	OP-02	22	29	28	14	0	8	0	55	15	14
2017	OP	29	35	13	11	5	7	0	68	17	39
2017	OP-01	17	45	15	11	6	6	0	66	18	18
2017	OP-02	30	27	13	13	5	11	0	64	21	17
2014	OP	20	43	23	14	0	0	0	63	14	32
2014	OP-01	22	61	11	6	0	0	0	83	6	18

Question 32. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	45	30	14	6	4	0	2	76	10	65
2019	OP	32	30	15	10	10	4	0	64	20	35
2019	OP-01	9	27	27	9	18	9	0	40	30	11
2019	OP-02	43	38	9	5	5	0	0	82	9	19
2018	OP	7	27	31	17	15	2	0	35	34	34
2018	OP-01	0	18	45	9	27	0	0	18	36	11
2018	OP-02	7	29	29	14	14	8	0	39	30	14
2017	OP	30	21	21	16	10	2	0	52	27	39
2017	OP-01	28	23	21	17	11	0	0	51	28	18
2017	OP-02	17	24	25	19	11	5	0	43	31	17
2014	OP	9	47	19	25	0	0	0	57	25	32
2014	OP-01	6	61	17	17	0	0	0	67	17	18

Question 33. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	25	41	18	6	4	5	2	70	11	65
2019	OP	34	18	21	13	4	11	0	58	19	36
2019	OP-01	9	9	36	9	9	27	0	25	25	11
2019	OP-02	47	27	13	13	0	0	0	74	13	20
2018	OP	9	20	21	23	19	8	0	31	46	34
2018	OP-01	0	9	36	27	18	9	0	10	50	11
2018	OP-02	14	15	22	21	14	15	0	34	40	14
2017	OP	19	34	6	10	22	8	0	58	35	39
2017	OP-01	17	38	0	11	23	11	0	62	38	18
2017	OP-02	11	30	16	12	26	5	0	43	40	17
2014	OP	6	34	30	23	7	0	0	40	30	32
2014	OP-01	0	50	28	17	6	0	0	50	22	18

Question 34. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	23	40	11	21	4	0	2	64	25	65
2019	OP	20	33	11	24	8	4	0	55	33	36
2019	OP-01	9	18	18	36	9	9	0	30	50	11
2019	OP-02	24	46	9	13	9	0	0	70	22	20
2018	OP	7	19	31	8	33	2	0	26	42	34
2018	OP-01	0	9	45	9	36	0	0	9	45	11
2018	OP-02	7	28	30	7	21	8	0	37	30	14
2017	OP	17	33	17	18	8	6	0	53	28	39
2017	OP-01	15	40	0	23	11	11	0	62	38	18
2017	OP-02	11	21	46	17	5	0	0	32	22	17
2014	OP	9	36	20	22	9	4	0	47	32	32
2014	OP-01	6	50	17	22	6	0	0	56	28	18

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	30	22	9	7	8	17	7	69	19	65
2019	OP	32	16	6	11	11	9	15	63	30	36
2019	OP-01	27	27	9	9	9	9	9	67	22	11
2019	OP-02	39	10	4	4	9	8	26	74	20	20

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My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	34	45	13	4	4	0	79	8	64
2019	OP	30	49	13	4	4	0	79	8	36
2019	OP-01	0	73	27	0	0	0	73	0	11
2019	OP-02	61	26	4	9	0	0	87	9	20
2018	OP	17	49	12	16	4	2	68	20	33
2018	OP-01	9	64	9	18	0	0	73	18	11
2018	OP-02	31	37	15	7	0	9	75	8	13
2017	OP	29	43	15	5	5	3	74	10	39
2017	OP-01	21	45	17	6	6	6	70	12	18
2017	OP-02	35	37	17	5	5	0	73	11	17
2014	OP	40	33	15	9	4	0	73	13	32
2014	OP-01	56	33	0	6	6	0	89	11	18

Question 37. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	10	50	17	14	7	2	62	21	64
2020	OP-02	4	59	9	15	12	0	63	28	30
2019	OP	11	36	31	19	4	0	47	23	36
2019	OP-01	0	27	55	18	0	0	27	18	11
2019	OP-02	16	47	10	17	9	0	64	26	20

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	40	32	16	6	1	3	2	75	8	65
2019	OP	44	24	23	7	2	0	0	68	9	36
2019	OP-01	9	45	36	9	0	0	0	55	9	11
2019	OP-02	78	13	9	0	0	0	0	91	0	20
2018	OP	21	42	10	10	14	0	4	65	25	33
2018	OP-01	9	45	18	18	0	0	9	60	20	11
2018	OP-02	46	39	7	0	7	0	0	85	7	13
2017	OP	33	51	9	5	0	2	0	86	5	39
2017	OP-01	15	62	17	6	0	0	0	77	6	18
2017	OP-02	49	41	0	5	0	5	0	94	6	17
2014	OP	37	45	4	14	0	0	0	82	14	32
2014	OP-01	33	50	0	17	0	0	0	83	17	18

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	40	35	18	4	3	75	7	65
2019	OP	35	34	23	8	0	69	8	35
2019	OP-01	10	40	40	10	0	50	10	10
2019	OP-02	51	40	9	0	0	91	0	20
2018	OP	26	40	22	8	4	66	12	33
2018	OP-01	9	45	27	9	9	55	18	11
2018	OP-02	54	16	22	7	0	70	7	13

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	24	36	12	15	6	5	2	64	22	64
2020	OP-01	20	34	13	17	6	6	3	60	26	30
2019	OP	20	30	19	13	6	13	0	57	21	36
2019	OP-01	9	18	18	27	9	18	0	33	44	11
2019	OP-02	32	35	13	4	4	11	0	75	10	20
2018	OP	11	36	19	8	24	2	0	48	33	33
2018	OP-01	0	45	27	9	18	0	0	45	27	11
2018	OP-02	22	15	30	0	24	9	0	41	26	13
2017	OP	15	22	23	14	9	17	0	45	28	39
2017	OP-01	0	27	28	17	17	11	0	30	38	18
2017	OP-02	27	11	21	13	0	27	0	52	18	17
2014	OP	31	22	17	18	7	6	0	56	27	32
2014	OP-01	39	22	11	11	11	6	0	65	24	18

Question 41. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	22	37	19	9	9	3	0	61	19	65
2019	OP	20	20	24	23	9	4	0	41	33	36
2019	OP-01	0	0	36	36	18	9	0	0	60	11
2019	OP-02	41	24	22	9	4	0	0	65	13	20
2018	OP	13	14	18	32	16	4	4	29	51	33
2018	OP-01	0	9	27	36	18	0	9	10	60	11
2018	OP-02	15	7	7	39	15	16	0	27	64	13
2017	OP	19	33	13	15	18	2	0	53	34	39
2017	OP-01	11	32	11	17	28	0	0	43	45	18
2017	OP-02	23	29	19	16	8	5	0	55	25	17
2014	OP	18	36	17	13	10	4	4	58	24	32
2014	OP-01	28	28	17	11	6	6	6	63	19	18

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	6	18	19	14	28	8	6	28	50	65
2019	OP	17	13	14	23	24	6	4	33	52	36
2019	OP-01	0	0	0	36	45	9	9	0	100	11
2019	OP-02	38	22	23	9	4	4	0	62	14	20
2018	OP	7	12	8	14	39	4	16	24	66	33
2018	OP-01	0	0	9	9	55	9	18	0	88	11
2018	OP-02	7	16	15	15	46	0	0	24	61	13
2017	OP	4	11	3	19	46	9	8	18	79	39
2017	OP-01	0	4	6	17	62	0	11	4	89	18
2017	OP-02	5	17	0	27	34	12	5	27	73	17
2014	OP	4	14	15	6	46	2	14	21	61	32
2014	OP-01	0	6	11	6	56	0	22	7	79	18

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	44	33	10	5	1	2	6	83	6	65
2019	OP	32	50	2	0	4	0	12	94	4	36
2019	OP-01	18	55	0	0	9	0	18	89	11	11
2019	OP-02	40	46	4	0	0	0	10	95	0	20

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	49	31	8	3	3	4	3	85	7	64
2020	OP-01	50	24	10	3	3	7	3	82	7	30
2019	OP	40	23	23	2	4	4	6	69	6	36
2019	OP-01	9	18	45	0	9	9	9	33	11	11
2019	OP-02	57	26	9	4	0	0	4	86	5	20

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	80	8	1	1	3	6	97	1	65
2019	OP	81	9	0	0	4	6	100	0	36
2019	OP-01	64	18	0	0	9	9	100	0	11
2019	OP-02	91	4	0	0	0	4	100	0	20

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	74	10	1	5	9	99	1	65
2019	OP	79	8	0	4	9	100	0	36
2019	OP-01	64	9	0	9	18	100	0	11
2019	OP-02	87	9	0	0	4	100	0	20

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	18	49	14	4	6	8	0	73	12	65
2019	OP	19	34	21	17	2	7	0	57	20	36
2019	OP-01	0	36	27	18	0	18	0	44	22	11
2019	OP-02	42	27	22	4	4	0	0	70	9	20
2018	OP	9	34	18	20	12	8	0	46	35	33
2018	OP-01	0	18	27	27	9	18	0	22	44	11
2018	OP-02	15	39	22	9	15	0	0	54	24	13
2017	OP	20	34	18	16	6	0	6	57	24	39
2017	OP-01	6	43	17	17	6	0	11	55	25	18
2017	OP-02	28	21	24	19	8	0	0	50	26	17

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	35	38	16	6	1	5	76	7	65
2019	OP	35	54	6	2	0	4	92	2	36
2019	OP-01	18	73	0	0	0	9	100	0	11
2019	OP-02	63	20	13	4	0	0	83	4	20
2018	OP	26	23	21	15	6	8	54	23	34
2018	OP-01	9	18	36	9	9	18	33	22	11
2018	OP-02	52	28	7	14	0	0	79	14	14
2017	OP	30	52	9	2	3	3	85	6	39
2017	OP-01	23	60	6	0	6	6	88	6	18
2017	OP-02	30	48	16	6	0	0	78	6	17
2014	OP	51	32	10	7	0	0	83	7	32
2014	OP-01	67	17	11	6	0	0	83	6	18

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	50	21	16	4	1	8	77	6	64
2020	OP-01	54	13	23	3	0	6	72	3	30
2019	OP	44	45	4	0	0	8	96	0	36
2019	OP-01	18	73	0	0	0	9	100	0	11
2019	OP-02	74	9	9	0	0	9	90	0	20
2018	OP	25	35	25	4	8	4	62	12	34
2018	OP-01	18	27	36	0	9	9	50	10	11
2018	OP-02	30	43	21	7	0	0	72	7	14
2017	OP	42	35	12	0	3	8	84	3	39
2017	OP-01	28	32	23	0	6	11	68	6	18
2017	OP-02	52	42	0	0	0	5	100	0	17
2014	OP	40	34	23	0	0	4	76	0	32
2014	OP-01	50	22	22	0	0	6	76	0	18

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.
Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	32	33	17	4	3	11	0	73	8	64
2020	OP-02	29	37	15	6	3	10	0	73	10	30

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	48	33	7	3	3	5	3	87	6	65

Question 49. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	61	24	10	0	3	2	87	3	65
2019	OP	53	39	2	6	0	0	92	6	36
2019	OP-01	27	64	0	9	0	0	91	9	11
2019	OP-02	70	22	4	4	0	0	91	4	20
2018	OP	30	43	10	11	6	0	73	17	34
2018	OP-01	9	64	9	9	9	0	73	18	11
2018	OP-02	49	30	7	14	0	0	79	14	14
2017	OP	46	46	3	2	3	0	92	5	39
2017	OP-01	34	60	0	0	6	0	94	6	18
2017	OP-02	55	32	8	5	0	0	87	5	17
2014	OP	60	30	10	0	0	0	90	0	32
2014	OP-01	72	22	6	0	0	0	94	0	18

Question 50. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	40	35	18	3	4	2	76	7	65
2019	OP	40	43	15	2	0	0	83	2	36
2019	OP-01	18	64	18	0	0	0	82	0	11
2019	OP-02	45	33	17	4	0	0	78	4	20
2018	OP	24	33	20	15	7	0	58	22	34
2018	OP-01	9	45	27	9	9	0	55	18	11
2018	OP-02	29	22	8	28	14	0	51	41	14
2017	OP	32	41	16	8	3	0	73	11	39
2017	OP-01	23	55	17	0	6	0	77	6	18
2017	OP-02	30	30	19	21	0	0	60	21	17
2014	OP	44	36	6	15	0	0	80	15	32
2014	OP-01	56	28	6	11	0	0	83	11	18

Question 51. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	35	46	12	3	4	81	7	63
2019	OP	37	42	17	2	2	79	4	36
2019	OP-01	0	73	27	0	0	73	0	11
2019	OP-02	55	23	13	4	4	78	9	20
2018	OP	22	37	23	11	6	60	17	34
2018	OP-01	9	55	18	9	9	64	18	11
2018	OP-02	36	23	14	21	7	59	28	14
2017	OP	36	34	20	2	8	70	10	39
2017	OP-01	23	55	17	0	6	77	6	18
2017	OP-02	41	12	29	5	13	52	19	17
2014	OP	36	35	10	15	4	71	18	32
2014	OP-01	50	33	6	6	6	83	11	18

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	37	30	14	9	4	3	3	71	14	64
2020	OP-01	34	33	17	3	3	3	6	74	7	30
2019	OP	43	27	17	9	4	0	0	70	13	36
2019	OP-01	9	45	27	18	0	0	0	55	18	11
2019	OP-02	55	19	13	4	9	0	0	74	13	20
2018	OP	24	27	31	8	9	0	0	52	17	34
2018	OP-01	9	27	55	0	9	0	0	36	9	11
2018	OP-02	29	14	15	22	21	0	0	43	43	14
2017	OP	34	18	22	10	7	5	3	57	19	39
2017	OP-01	23	21	28	11	6	6	6	49	19	18
2017	OP-02	43	12	19	11	11	5	0	58	22	17
2014	OP	33	26	20	2	9	7	4	66	12	32
2014	OP-01	39	22	17	0	6	11	6	73	7	18

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Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2020	OP	11	66	23	65
2019	OP	12	66	23	36
2019	OP-01	9	64	27	11
2019	OP-02	10	64	26	20
2018	OP	6	64	31	34
2018	OP-01	0	64	36	11
2018	OP-02	23	63	14	14
2017	OP	7	69	25	39
2017	OP-01	0	72	28	18
2017	OP-02	13	62	25	17
2014	OP	13	55	33	32
2014	OP-01	6	67	28	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	OP	17	83	34

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	11	23	21	5	4	30	6	54	13	65
2019	OP	27	25	19	10	4	16	0	61	16	36
2019	OP-01	9	27	27	9	9	18	0	44	22	11
2019	OP-02	44	10	13	14	0	19	0	66	18	20
2018	OP	8	30	16	10	10	17	8	51	27	33
2018	OP-01	0	40	30	10	10	10	0	44	22	10
2018	OP-02	16	21	14	0	7	43	0	64	12	14
2017	OP	15	22	26	2	3	32	0	55	7	39
2017	OP-01	10	34	23	0	6	28	0	61	8	18
2017	OP-02	13	5	36	5	0	40	0	31	9	17
2014	OP	18	29	13	0	6	27	7	72	8	32
2014	OP-01	22	33	6	0	6	28	6	83	8	18

Question 61. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	29	38	14	11	4	3	2	71	15	65
2019	OP	39	34	18	4	4	2	0	74	8	36
2019	OP-01	18	45	27	0	9	0	0	64	9	11
2019	OP-02	49	23	14	9	0	4	0	76	9	20
2018	OP	26	35	19	6	10	5	0	63	16	34
2018	OP-01	18	36	27	9	9	0	0	55	18	11
2018	OP-02	23	43	14	0	7	14	0	76	8	14
2017	OP	24	45	15	6	7	2	0	71	14	39
2017	OP-01	10	73	11	0	6	0	0	83	6	18
2017	OP-02	33	11	24	17	11	5	0	46	29	17
2014	OP	34	38	11	8	4	6	0	77	12	32
2014	OP-01	44	39	6	0	6	6	0	88	6	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	18	23	15	1	4	36	3	68	8	65
2019	OP	25	24	11	2	6	26	6	73	11	36
2019	OP-01	9	36	18	0	9	18	9	63	13	11
2019	OP-02	32	4	9	4	4	42	4	68	16	20
2018	OP	20	21	19	8	8	20	4	54	21	34
2018	OP-01	9	27	36	0	9	18	0	44	11	11
2018	OP-02	30	7	14	7	0	43	0	64	12	14
2017	OP	17	20	19	2	3	38	0	61	8	39
2017	OP-01	15	28	23	0	6	28	0	61	8	18
2017	OP-02	5	14	19	5	0	57	0	45	12	17
2014	OP	22	13	10	6	0	31	18	68	13	32
2014	OP-01	28	17	0	6	0	22	28	89	11	18

Question 68. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	38	31	17	1	4	9	75	6	65
2019	OP	47	24	18	0	6	6	75	6	36
2019	OP-01	27	36	18	0	9	9	70	10	11
2019	OP-02	60	9	23	0	4	4	71	5	20
2018	OP	22	31	15	8	14	11	59	24	34
2018	OP-01	18	27	27	9	9	9	50	20	11
2018	OP-02	23	29	14	7	7	21	65	17	14
2017	OP	40	31	18	2	3	6	75	5	39
2017	OP-01	32	45	17	0	6	0	77	6	18
2017	OP-02	36	19	24	5	0	16	65	6	17
2014	OP	34	26	9	7	4	20	75	13	32
2014	OP-01	44	22	0	6	6	22	86	14	18

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Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	32	17	21	18	11	0	0	50	30	65

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	28	40	17	9	6	0	67	15	65
2019	OP	20	16	36	13	15	0	36	28	36
2019	OP-01	0	0	45	27	27	0	0	55	11
2019	OP-02	28	33	26	4	9	0	61	13	20
2018	OP	11	17	19	16	37	0	28	52	34
2018	OP-01	9	9	27	27	27	0	18	55	11
2018	OP-02	8	28	29	15	21	0	36	36	14
2017	OP	20	24	15	12	28	2	44	40	39
2017	OP-01	21	11	11	17	40	0	32	57	18
2017	OP-02	16	46	13	8	17	0	62	25	17

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	17	35	24	10	12	1	2	54	22	65
2019	OP	17	28	33	17	6	0	0	44	23	36
2019	OP-01	9	27	27	36	0	0	0	36	36	11
2019	OP-02	29	16	37	4	13	0	0	45	17	20
2018	OP	18	20	23	20	19	0	0	38	39	34
2018	OP-01	9	18	27	27	18	0	0	27	45	11
2018	OP-02	21	0	29	30	21	0	0	21	51	14
2017	OP	6	23	45	12	12	0	2	30	25	38
2017	OP-01	4	17	57	11	11	0	0	21	23	18
2017	OP-02	6	31	26	17	15	0	6	39	34	16

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	48	30	16	1	3	1	2	80	4	65
2019	OP	42	45	9	4	0	0	0	87	4	36
2019	OP-01	27	64	9	0	0	0	0	91	0	11
2019	OP-02	49	37	4	9	0	0	0	87	9	20
2018	OP	21	25	30	18	2	0	4	48	20	34
2018	OP-01	18	18	27	27	0	0	9	40	30	11
2018	OP-02	21	36	37	7	0	0	0	56	7	14
2017	OP	45	26	13	6	5	0	5	74	12	39
2017	OP-01	43	23	11	11	6	0	6	70	18	18
2017	OP-02	40	30	19	0	6	0	5	74	7	17

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	26	30	22	11	8	1	2	58	19	64
2020	OP-02	15	25	30	17	9	3	0	42	28	30
2019	OP	31	12	25	23	10	0	0	43	32	36
2019	OP-01	18	9	36	36	0	0	0	27	36	11
2019	OP-02	37	14	19	9	22	0	0	51	30	20
2018	OP	18	22	27	10	19	0	4	42	30	34
2018	OP-01	9	18	45	9	9	0	9	30	20	11
2018	OP-02	21	23	14	22	21	0	0	44	43	14
2017	OP	6	33	19	21	18	2	0	40	40	39
2017	OP-01	4	23	23	28	23	0	0	27	51	18
2017	OP-02	11	37	19	16	17	0	0	48	33	17

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	63	16	7	3	3	8	87	6	65
2019	OP	69	18	4	2	2	6	92	4	35
2019	OP-01	82	18	0	0	0	0	100	0	11
2019	OP-02	64	14	0	4	4	13	90	10	20
2018	OP	52	25	4	4	4	12	87	8	34
2018	OP-01	64	9	0	0	9	18	89	11	11
2018	OP-02	57	14	0	14	0	15	84	16	14
2017	OP	55	26	3	3	0	13	93	4	38
2017	OP-01	43	34	6	6	0	11	87	6	18
2017	OP-02	62	21	0	0	0	18	100	0	16

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	31	30	26	3	8	2	62	11	63
2019	OP	29	37	28	4	2	0	66	6	36
2019	OP-01	18	27	55	0	0	0	45	0	11
2019	OP-02	41	37	13	4	4	0	78	9	20
2018	OP	34	21	21	10	14	0	55	24	34
2018	OP-01	27	36	0	18	18	0	64	36	11
2018	OP-02	36	21	37	0	7	0	56	7	14
2017	OP	35	23	25	11	6	0	58	17	37
2017	OP-01	24	19	38	6	13	0	43	19	16
2017	OP-02	41	33	8	19	0	0	74	19	17

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	39	23	11	14	5	0	9	68	20	65

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	34	29	21	14	1	63	16	65
2019	OP	23	30	38	9	0	53	9	36
2019	OP-01	9	18	64	9	0	27	9	11
2019	OP-02	22	47	17	13	0	70	13	20
2018	OP	22	21	29	14	13	44	27	34
2018	OP-01	18	27	45	0	9	45	9	11
2018	OP-02	21	22	22	15	21	43	36	14
2017	OP	18	40	21	12	9	58	21	36
2017	OP-01	0	46	27	14	14	46	27	15
2017	OP-02	21	42	19	13	5	63	19	17

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	28	37	21	8	3	1	2	67	11	65
2019	OP	22	48	19	9	2	0	0	70	11	36
2019	OP-01	18	45	27	9	0	0	0	64	9	11
2019	OP-02	16	57	17	4	4	0	0	74	9	20
2018	OP	17	45	16	11	8	0	4	64	20	34
2018	OP-01	9	55	18	9	0	0	9	70	10	11
2018	OP-02	14	43	30	14	0	0	0	56	14	14
2017	OP	20	44	26	3	6	0	0	64	10	37
2017	OP-01	17	45	19	6	13	0	0	62	19	16
2017	OP-02	13	46	41	0	0	0	0	59	0	17

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	39	36	17	5	1	2	76	7	65
2019	OP	30	42	22	6	0	0	72	6	36
2019	OP-01	18	64	18	0	0	0	82	0	11
2019	OP-02	31	36	20	13	0	0	67	13	20
2018	OP	24	39	14	10	10	4	66	20	34
2018	OP-01	18	45	18	9	0	9	70	10	11
2018	OP-02	28	36	23	7	7	0	63	14	14
2017	OP	25	50	14	5	5	0	75	11	37
2017	OP-01	24	51	13	6	6	0	75	13	16
2017	OP-02	26	44	19	5	5	0	71	11	17

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	44	24	20	8	3	2	69	10	65
2019	OP	32	35	19	13	2	0	66	15	36
2019	OP-01	9	27	36	27	0	0	36	27	11
2019	OP-02	51	32	9	4	4	0	83	9	20

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	34	25	27	9	5	0	0	59	14	65

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	28	39	18	11	4	0	67	15	65
2019	OP	38	45	16	0	2	0	82	2	36
2019	OP-01	27	64	9	0	0	0	91	0	11
2019	OP-02	35	37	23	0	4	0	73	4	20
2018	OP	27	44	10	14	0	6	75	14	34
2018	OP-01	27	45	9	9	0	9	80	10	11
2018	OP-02	7	49	15	22	0	7	60	23	14
2017	OP	35	37	21	3	3	0	72	6	37
2017	OP-01	49	32	6	6	6	0	81	13	16
2017	OP-02	19	46	35	0	0	0	65	0	17

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	48	28	15	6	4	76	10	65
2019	OP	50	21	8	6	15	72	21	36
2019	OP-01	55	18	9	0	18	73	18	11
2019	OP-02	42	23	9	9	17	65	26	20
2018	OP	32	25	21	10	11	58	21	34
2018	OP-01	36	27	9	18	9	64	27	11
2018	OP-02	14	14	51	8	14	28	22	14
2017	OP	34	26	21	15	5	59	20	39
2017	OP-01	28	32	17	17	6	60	23	18
2017	OP-02	33	16	30	16	5	49	21	17

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	37	11	3	2	0	0	84	5	65

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	80	8	4	0	0	7	95	0	65
2019	OP	81	8	6	2	4	0	88	6	35
2019	OP-01	73	18	9	0	0	0	91	0	11
2019	OP-02	82	0	5	5	9	0	82	14	19
2018	OP	57	20	14	0	8	2	78	8	34
2018	OP-01	64	18	0	0	18	0	82	18	11
2018	OP-02	64	22	7	0	0	7	93	0	14

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	82	12	5	0	1	0	94	1	65
2019	OP	77	11	11	0	0	0	89	0	36
2019	OP-01	64	18	18	0	0	0	82	0	11
2019	OP-02	83	9	9	0	0	0	91	0	20
2018	OP	64	15	6	4	8	4	82	12	34
2018	OP-01	64	9	0	0	18	9	80	20	11
2018	OP-02	59	28	7	7	0	0	86	7	14
2017	OP	66	24	2	0	3	5	95	3	39
2017	OP-01	57	32	0	0	6	6	94	6	18
2017	OP-02	71	19	5	0	0	5	94	0	17

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	59	28	8	3	1	2	88	4	65
2019	OP	40	38	14	4	4	0	79	7	36
2019	OP-01	36	27	18	9	9	0	64	18	11
2019	OP-02	45	40	14	0	0	0	86	0	20
2018	OP	54	23	20	2	0	2	78	2	34
2018	OP-01	64	9	27	0	0	0	73	0	11
2018	OP-02	51	29	7	7	0	7	85	7	14
2017	OP	50	39	6	0	5	0	89	5	39
2017	OP-01	34	49	11	0	6	0	83	6	18
2017	OP-02	67	27	0	0	5	0	95	5	17

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	62	22	3	2	7	4	88	9	64
2020	OP-01	58	23	6	3	3	7	86	7	30
2019	OP	45	43	4	4	4	0	89	7	36
2019	OP-01	18	64	0	9	9	0	82	18	11
2019	OP-02	61	30	9	0	0	0	91	0	20
2018	OP	50	17	21	2	8	2	68	10	34
2018	OP-01	45	18	18	0	18	0	64	18	11
2018	OP-02	52	21	21	0	0	7	78	0	14
2017	OP	57	12	17	5	6	3	71	11	39
2017	OP-01	49	11	17	6	11	6	64	18	18
2017	OP-02	58	16	21	5	0	0	74	5	17

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	60	7	5	0	29	93	0	65
2019	OP	59	3	0	0	38	100	0	36
2019	OP-01	64	0	0	0	36	100	0	11
2019	OP-02	49	6	0	0	45	100	0	20
2018	OP	43	8	4	0	45	93	0	33
2018	OP-01	45	9	0	0	45	100	0	11
2018	OP-02	31	0	0	0	69	100	0	13
2017	OP	50	5	0	3	42	95	5	39
2017	OP-01	32	6	0	6	57	87	13	18
2017	OP-02	73	0	0	0	27	100	0	17

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	67	29	4	0	0	0	96	0	65
2019	OP	55	33	8	0	0	4	92	0	36
2019	OP-01	55	36	9	0	0	0	91	0	11
2019	OP-02	50	32	10	0	0	9	89	0	20
2018	OP	44	31	10	4	0	11	85	4	34
2018	OP-01	55	18	9	0	0	18	89	0	11
2018	OP-02	43	37	7	0	0	14	92	0	14
2017	OP	69	14	7	0	3	6	89	3	39
2017	OP-01	60	17	6	0	6	11	87	6	18
2017	OP-02	75	13	12	0	0	0	88	0	17

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	74	12	9	2	3	0	1	87	4	65
2019	OP	79	13	0	4	2	2	0	94	6	36
2019	OP-01	64	27	0	9	0	0	0	91	9	11
2019	OP-02	91	4	0	0	0	4	0	100	0	20
2018	OP	75	10	4	2	4	0	6	89	6	34
2018	OP-01	64	9	9	0	9	0	9	80	10	11
2018	OP-02	78	7	0	8	0	0	7	91	9	14
2017	OP	85	10	0	0	0	0	5	100	0	39
2017	OP-01	83	11	0	0	0	0	6	100	0	18
2017	OP-02	89	5	0	0	0	0	5	100	0	17

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	44	40	13	3	0	0	84	3	64
2020	OP-02	39	45	12	3	0	0	85	3	30
2019	OP	55	35	8	2	0	0	90	2	36
2019	OP-01	64	36	0	0	0	0	100	0	11
2019	OP-02	49	40	6	4	0	0	90	4	20
2018	OP	39	38	12	2	4	6	81	6	34
2018	OP-01	45	36	9	0	0	9	90	0	11
2018	OP-02	45	41	0	7	0	7	93	7	14
2017	OP	60	23	14	0	0	3	85	0	39
2017	OP-01	55	17	23	0	0	6	76	0	18
2017	OP-02	58	37	5	0	0	0	95	0	17

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	21	49	21	5	3	0	0	71	8	65

Question 72. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	19	33	30	13	5	51	19	65
2019	OP	18	41	35	6	0	59	6	36
2019	OP-01	9	55	36	0	0	64	0	11
2019	OP-02	16	37	33	13	0	54	13	20
2018	OP	12	38	32	14	4	50	17	34
2018	OP-01	9	55	27	0	9	64	9	11
2018	OP-02	0	22	64	14	0	22	14	14
2017	OP	5	48	40	4	3	53	7	39
2017	OP-01	10	57	28	0	6	66	6	18
2017	OP-02	0	27	61	12	0	27	12	17

Question 73. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	9	23	28	34	6	0	40	32	65
2019	OP	4	14	47	16	19	0	35	18	35
2019	OP-01	0	9	64	18	9	0	27	9	11
2019	OP-02	9	23	33	10	25	0	35	32	20
2018	OP	12	26	24	36	2	0	38	38	33
2018	OP-01	9	27	18	45	0	0	45	36	11
2018	OP-02	14	44	29	7	7	0	14	57	14
2017	OP	3	15	52	23	5	2	28	19	39
2017	OP-01	6	11	43	40	0	0	40	17	18
2017	OP-02	0	25	65	5	5	0	11	25	17

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	27	45	18	4	4	2	74	8	65
2019	OP	45	36	2	9	4	4	84	14	36
2019	OP-01	27	45	0	9	9	9	80	20	11
2019	OP-02	61	30	4	4	0	0	91	4	20
2018	OP	22	46	14	10	6	1	69	17	33
2018	OP-01	20	60	0	10	10	0	80	20	10
2018	OP-02	36	36	22	7	0	0	71	7	14
2017	OP	26	47	5	16	6	0	73	22	39
2017	OP-01	23	49	6	17	6	0	72	23	18
2017	OP-02	28	40	5	19	8	0	68	26	17

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	29	29	20	12	6	3	0	60	19	65

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	33	25	25	6	10	0	0	58	17	65

Question 77. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	40	19	26	3	7	5	0	62	11	64
2020	OP-02	44	20	19	3	9	4	0	67	13	30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	30	38	10	12	10	69	22	64
2020	OP-01	33	41	16	7	3	74	10	30
2019	OP	25	41	13	17	4	66	21	36
2019	OP-01	18	36	18	27	0	55	27	11
2019	OP-02	31	39	13	9	9	70	17	20
2018	OP	14	52	8	6	20	66	26	33
2018	OP-01	0	70	0	10	20	70	30	10
2018	OP-02	37	21	15	7	21	57	28	14
2017	OP	11	42	22	16	8	53	24	39
2017	OP-01	10	45	28	11	6	55	17	18
2017	OP-02	5	35	19	27	13	41	40	17

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	32	36	18	9	3	0	2	69	12	64
2020	OP-01	40	27	23	6	0	0	3	70	7	30

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	33	34	17	10	4	0	2	68	14	65

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	39	38	16	5	1	0	2	78	6	65

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	43	32	17	3	4	0	2	75	7	65

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	58	9	9	5	1	14	4	82	7	64
2020	OP-02	57	9	12	3	3	9	6	78	7	30

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	36	33	23	3	4	0	0	69	8	65

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	47	25	19	1	7	0	0	72	9	65

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	46	24	16	10	4	0	0	70	14	64
2020	OP-02	44	32	6	12	6	0	0	75	19	30

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	OP	10	90	65

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	OP	8	92	65
2019	OP	7	93	36
2019	OP-01	9	91	11
2019	OP-02	0	100	20

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	44	32	12	5	3	3	1	80	8	65

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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	32	57	9	1	64	36	65

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	OP	37	63	21

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	25	19	13	23	14	0	5	46	40	21

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	5	19	23	26	22	0	4	25	51	21

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Most positive or least negative answers (%)	Least positive or most negative answers (%)	Total responses
2020	OP	48	15	12	2	3	3	16	79	6	65
2019	OP	40	41	4	10	0	4	2	86	10	35
2019	OP-01	27	45	9	18	0	0	0	73	18	11
2019	OP-02	50	33	0	5	0	8	5	95	5	19
2018	OP	29	4	29	5	24	0	10	36	32	34
2018	OP-01	18	0	55	0	18	0	9	20	20	11
2018	OP-02	37	14	22	21	0	0	7	54	22	14

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Date modified:: 2019-03-01

2020 Public Service Employee Survey Results for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - OP

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Question 21. In my work unit, individuals behave in a respectful manner.

Question 22. The people I work with value my ideas and opinions.

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I feel that my immediate supervisor supports my career goals.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Question 30. I am satisfied with the quality of supervision I receive.

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Question 32. I have confidence in the senior management of my department or agency.

Question 33. Senior management in my department or agency makes effective and timely decisions.

Question 34. Essential information flows effectively from senior management to staff.

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Question 37. I feel that change is managed well in my department or agency.

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 41. My department or agency does a good job of supporting employee career development.

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 46. My department or agency implements activities and practices that support a diverse workplace.

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Question 49. Overall, my department or agency treats me with respect.

Question 50. I would recommend my department or agency as a great place to work.

Question 51. I am satisfied with my department or agency.

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 53. Do you intend to leave your current position in the next two years?

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations