2020 Public Service Employee Survey Results for the Public Service by Question 106. Please indicate your occupational group and level. Occupational group and level - ES

The results of the 2020 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Most positive or least negative answers" and "Least positive and most negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 44 3 11 2 0 0 84 13 438
2020 ES-02 51 39 5 5 0 0 0 90 5 38
2020 ES-03 42 44 3 12 0 0 0 86 12 67
2020 ES-04 47 40 3 8 2 0 0 87 10 128
2020 ES-05 30 49 3 14 4 0 0 79 18 122
2020 ES-06 38 46 0 14 2 0 0 84 16 55

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 80 14 3 2 2 1 0 94 3 438
2020 ES-02 84 12 2 0 2 0 0 96 2 38
2020 ES-03 79 13 3 3 1 0 0 93 4 67
2020 ES-04 84 10 2 2 2 0 0 94 4 129
2020 ES-05 73 16 4 2 3 2 0 91 4 122
2020 ES-06 82 15 3 0 0 0 0 97 0 54
2017 ES 74 15 4 4 1 1 1 91 5 349
2017 ES-02 76 19 3 3 0 0 0 95 3 37
2017 ES-03 83 12 2 4 0 0 0 94 4 51
2017 ES-04 72 17 4 2 0 2 2 94 2 98
2017 ES-05 68 17 7 4 1 1 1 87 6 92
2017 ES-06 79 10 0 7 2 0 2 91 9 57
2014 ES 74 18 2 2 1 1 1 94 4 285
2014 ES-01 85 15 0 0 0 0 0 100 0 13
2014 ES-03 76 14 3 0 3 0 3 94 3 34
2014 ES-04 72 22 2 1 1 1 0 95 3 81
2014 ES-05 74 17 1 3 3 1 1 93 6 77
2014 ES-06 75 15 2 5 0 2 0 92 5 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 37 43 6 10 3 0 1 81 13 440
2020 ES-02 38 35 5 22 0 0 0 74 22 38
2020 ES-03 30 54 4 11 1 0 0 83 12 67
2020 ES-04 44 38 7 8 3 0 0 82 11 129
2020 ES-05 31 48 7 8 4 1 1 80 12 123
2020 ES-06 39 38 5 11 6 0 0 78 17 55
2019 ES 45 37 7 7 3 0 0 83 10 412
2019 ES-02 59 33 6 0 2 0 0 92 2 48
2019 ES-03 51 22 12 10 6 0 0 73 15 51
2019 ES-04 44 40 10 4 2 0 0 84 6 116
2019 ES-05 40 37 5 12 5 0 0 78 18 112
2019 ES-06 42 48 8 2 0 0 0 90 2 52
2017 ES 41 37 5 11 6 0 0 78 17 348
2017 ES-02 42 47 3 8 0 0 0 89 8 37
2017 ES-03 56 29 4 6 6 0 0 85 12 51
2017 ES-04 40 40 7 9 3 0 0 80 12 97
2017 ES-05 35 39 3 15 9 0 0 74 23 92
2017 ES-06 38 33 7 16 7 0 0 70 23 58
2014 ES 47 32 6 10 4 0 1 80 14 285
2014 ES-01 61 23 8 8 0 0 0 84 8 13
2014 ES-03 53 20 9 12 5 0 0 73 18 34
2014 ES-04 44 37 6 12 1 0 0 80 13 81
2014 ES-05 48 27 7 10 5 0 3 77 16 77
2014 ES-06 45 33 2 13 7 0 0 77 20 40

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 38 11 11 3 0 1 75 14 438
2020 ES-02 41 38 10 8 2 0 0 79 10 38
2020 ES-03 35 44 8 12 2 0 0 79 14 67
2020 ES-04 43 35 10 9 1 0 2 79 10 129
2020 ES-05 31 35 17 9 7 1 1 67 16 121
2020 ES-06 34 41 5 18 0 0 2 76 18 55
2019 ES 27 42 12 13 5 0 0 69 18 411
2019 ES-02 29 32 19 19 2 0 0 60 21 48
2019 ES-03 31 37 18 12 2 0 0 68 14 51
2019 ES-04 29 44 10 12 4 0 0 73 16 116
2019 ES-05 23 44 12 14 6 0 1 68 20 111
2019 ES-06 22 48 10 11 8 0 0 71 20 52
2018 ES 25 44 10 15 5 1 1 70 20 366
2018 ES-02 47 33 6 3 10 0 0 80 14 30
2018 ES-03 24 49 5 18 4 0 0 73 22 55
2018 ES-04 30 43 10 12 4 1 0 75 16 111
2018 ES-05 14 49 15 16 4 1 1 65 20 98
2018 ES-06 22 38 14 20 4 0 2 61 25 50
2017 ES 24 41 11 15 7 1 1 66 23 350
2017 ES-02 40 34 11 13 0 0 3 76 13 37
2017 ES-03 25 46 6 17 4 2 0 72 22 51
2017 ES-04 28 41 13 13 4 1 0 69 17 98
2017 ES-05 17 39 11 16 15 1 1 57 31 92
2017 ES-06 17 44 14 16 7 0 2 63 23 58
2014 ES 24 40 12 18 6 0 1 64 24 285
2014 ES-01 39 38 15 8 0 0 0 77 8 13
2014 ES-03 21 51 11 14 3 0 0 72 17 34
2014 ES-04 23 47 6 20 5 0 0 69 24 81
2014 ES-05 22 36 14 19 8 0 1 58 27 77
2014 ES-06 20 35 15 18 12 0 0 55 30 40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 35 10 6 2 0 0 82 8 438
2020 ES-02 68 10 17 3 2 0 0 78 5 37
2020 ES-03 49 34 11 6 0 0 0 83 6 67
2020 ES-04 51 30 10 6 2 0 0 81 8 129
2020 ES-05 36 44 11 3 5 1 0 80 8 122
2020 ES-06 45 41 3 11 0 0 0 85 11 55
2019 ES 44 38 10 5 2 1 0 82 8 407
2019 ES-02 50 40 8 2 0 0 0 90 2 48
2019 ES-03 51 33 6 4 4 0 2 86 8 50
2019 ES-04 50 34 10 4 3 0 0 83 7 116
2019 ES-05 35 40 11 7 3 2 0 77 11 109
2019 ES-06 34 47 8 10 0 0 0 81 10 51
2017 ES 57 29 7 5 2 0 0 87 6 348
2017 ES-02 68 27 3 3 0 0 0 95 3 36
2017 ES-03 61 27 6 4 2 0 0 88 6 51
2017 ES-04 57 28 10 3 1 0 1 86 4 98
2017 ES-05 55 30 6 4 5 0 0 84 9 91
2017 ES-06 51 35 5 9 0 0 0 86 9 58
2014 ES 49 35 8 7 1 0 0 84 8 285
2014 ES-01 48 23 29 0 0 0 0 71 0 13
2014 ES-03 45 40 9 5 0 0 0 85 5 34
2014 ES-04 45 41 5 10 0 0 0 85 10 81
2014 ES-05 51 35 5 8 1 0 0 85 9 77
2014 ES-06 60 28 5 5 2 0 0 88 7 40

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 33 9 6 4 0 0 81 10 439
2020 ES-02 59 18 11 10 2 0 0 77 12 38
2020 ES-03 45 32 12 8 2 1 0 78 10 67
2020 ES-04 54 28 12 5 1 0 0 82 6 129
2020 ES-05 40 45 4 6 4 1 0 86 10 122
2020 ES-06 42 33 8 7 9 0 0 75 17 55
2019 ES 45 37 7 7 3 0 0 83 11 410
2019 ES-02 48 32 8 13 0 0 0 79 13 48
2019 ES-03 50 36 2 6 4 0 2 88 10 51
2019 ES-04 48 34 9 4 3 2 0 84 7 116
2019 ES-05 40 40 7 7 5 0 0 81 12 110
2019 ES-06 44 42 3 8 2 0 0 87 10 52
2018 ES 50 33 8 6 3 0 0 83 9 366
2018 ES-02 73 17 7 0 3 0 0 90 3 30
2018 ES-03 47 34 9 9 0 0 0 82 9 55
2018 ES-04 57 32 6 2 3 0 0 89 4 110
2018 ES-05 45 37 6 8 2 1 1 83 11 98
2018 ES-06 35 38 12 8 6 0 0 74 14 50
2017 ES 50 35 6 6 2 0 1 87 7 349
2017 ES-02 60 27 5 3 0 0 5 91 3 36
2017 ES-03 54 38 2 2 2 0 2 94 4 51
2017 ES-04 50 38 3 6 2 1 0 89 8 98
2017 ES-05 46 38 7 6 3 0 0 84 10 92
2017 ES-06 49 34 10 7 0 0 0 83 7 58
2014 ES 45 37 7 6 5 0 1 83 11 285
2014 ES-01 67 16 16 0 0 0 0 84 0 13
2014 ES-03 44 39 9 5 3 0 0 83 9 34
2014 ES-04 38 42 6 6 7 0 0 80 13 81
2014 ES-05 56 32 4 6 3 0 0 87 9 77
2014 ES-06 33 47 2 8 10 0 0 80 18 40

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 41 11 7 4 0 0 79 11 440
2020 ES-02 44 37 11 7 0 0 0 82 7 38
2020 ES-03 29 50 15 6 0 0 0 79 6 67
2020 ES-04 42 39 9 6 4 0 1 81 9 129
2020 ES-05 33 41 10 10 7 0 0 74 16 123
2020 ES-06 49 34 9 5 3 0 0 82 9 55
2019 ES 30 46 12 7 4 0 0 76 12 411
2019 ES-02 19 46 17 10 8 0 0 65 18 48
2019 ES-03 26 48 10 10 7 0 0 73 17 50
2019 ES-04 37 40 12 6 3 1 0 78 9 116
2019 ES-05 23 53 13 5 6 0 0 76 11 112
2019 ES-06 38 45 9 8 0 0 0 83 8 52
2018 ES 31 44 14 7 4 0 0 75 10 366
2018 ES-02 33 37 20 10 0 0 0 70 10 30
2018 ES-03 18 47 16 9 9 0 0 66 18 55
2018 ES-04 35 44 11 5 4 0 0 79 10 111
2018 ES-05 32 44 13 9 1 1 0 76 11 98
2018 ES-06 27 49 19 4 2 0 0 75 6 49
2017 ES 28 48 10 9 4 0 0 76 14 350
2017 ES-02 21 58 8 11 3 0 0 79 13 37
2017 ES-03 25 46 13 11 4 0 0 71 15 51
2017 ES-04 29 47 8 10 6 0 0 75 16 98
2017 ES-05 26 49 10 9 6 0 0 76 15 92
2017 ES-06 34 41 14 8 2 0 0 76 11 58
2014 ES 31 46 11 8 5 0 0 77 12 285
2014 ES-01 36 39 16 8 0 0 0 75 8 13
2014 ES-03 30 44 11 9 6 0 0 74 15 34
2014 ES-04 22 49 16 10 2 0 0 72 12 81
2014 ES-05 37 43 6 7 8 0 0 79 14 77
2014 ES-06 40 42 2 7 7 0 0 83 15 40

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 38 9 8 3 0 0 80 11 440
2020 ES-02 49 32 10 7 2 0 0 81 9 38
2020 ES-03 37 41 6 13 0 3 0 80 14 67
2020 ES-04 43 43 8 3 2 0 0 86 5 129
2020 ES-05 40 38 8 7 7 0 0 78 14 123
2020 ES-06 44 30 11 13 2 0 0 74 15 55
2019 ES 33 39 12 11 5 0 0 72 16 410
2019 ES-02 29 50 6 12 0 0 2 81 13 48
2019 ES-03 48 26 18 5 4 0 0 74 8 51
2019 ES-04 37 37 11 8 7 1 0 74 14 115
2019 ES-05 28 48 10 10 5 0 0 76 14 112
2019 ES-06 30 32 18 12 8 0 0 62 20 51
2018 ES 30 41 16 7 5 0 0 71 13 367
2018 ES-02 47 30 13 7 3 0 0 76 10 30
2018 ES-03 33 31 25 0 11 0 0 64 11 55
2018 ES-04 28 49 10 8 4 0 0 77 13 111
2018 ES-05 30 42 15 7 4 1 0 73 12 98
2018 ES-06 22 42 18 16 2 0 0 64 18 50
2017 ES 31 38 12 13 6 0 0 70 18 350
2017 ES-02 48 32 8 13 0 0 0 79 13 37
2017 ES-03 27 50 8 10 6 0 0 77 15 51
2017 ES-04 31 34 15 14 5 1 0 65 20 98
2017 ES-05 27 39 15 8 10 0 0 66 19 92
2017 ES-06 33 41 7 14 5 0 0 74 19 58
2014 ES 30 34 13 14 7 0 1 65 22 285
2014 ES-01 46 21 16 16 0 0 0 67 16 13
2014 ES-03 29 32 9 18 12 0 0 60 30 34
2014 ES-04 27 33 18 11 8 1 0 61 20 81
2014 ES-05 28 35 13 15 8 0 0 64 23 77
2014 ES-06 32 35 7 17 5 0 3 69 23 40

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 44 11 9 4 0 0 75 13 436
2020 ES-02 36 35 18 10 2 0 0 70 12 38
2020 ES-03 22 52 14 8 3 1 0 75 11 67
2020 ES-04 41 44 9 4 1 0 0 85 5 127
2020 ES-05 25 46 7 14 7 0 0 71 21 121
2020 ES-06 37 33 15 13 2 0 0 70 15 55
2019 ES 24 46 11 14 6 0 0 69 20 407
2019 ES-02 25 46 14 8 6 0 0 71 15 48
2019 ES-03 27 39 18 16 0 0 0 66 16 51
2019 ES-04 27 48 10 11 4 0 0 75 16 114
2019 ES-05 17 51 12 15 5 0 0 68 20 110
2019 ES-06 29 35 4 17 15 0 0 64 32 51
2018 ES 26 43 13 12 7 0 0 68 19 364
2018 ES-02 37 43 6 10 4 0 0 80 14 30
2018 ES-03 31 34 18 7 9 0 0 65 16 55
2018 ES-04 22 53 11 6 7 0 0 76 14 111
2018 ES-05 21 44 13 14 7 1 0 65 21 97
2018 ES-06 29 27 14 21 9 0 0 56 29 48
2017 ES 25 44 12 12 7 0 0 69 19 350
2017 ES-02 32 48 11 10 0 0 0 79 10 37
2017 ES-03 25 54 12 8 2 0 0 79 10 51
2017 ES-04 25 43 12 15 5 0 0 67 20 98
2017 ES-05 20 45 9 11 16 0 0 65 26 92
2017 ES-06 28 38 17 12 5 0 0 66 17 58

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 37 7 6 1 0 0 86 7 435
2020 ES-02 54 33 12 2 0 0 0 86 2 37
2020 ES-03 43 39 11 6 2 0 0 82 8 67
2020 ES-04 55 38 4 1 2 0 0 93 3 128
2020 ES-05 41 41 6 10 2 0 0 83 12 121
2020 ES-06 60 22 9 9 0 0 0 82 9 54
2019 ES 40 44 8 5 3 0 0 84 8 409
2019 ES-02 33 50 11 4 2 0 0 83 6 48
2019 ES-03 41 45 8 4 2 0 0 86 6 51
2019 ES-04 46 40 6 5 3 0 0 86 8 115
2019 ES-05 32 51 6 6 5 0 0 83 11 112
2019 ES-06 45 37 12 4 2 0 0 81 7 50
2018 ES 44 40 9 5 2 0 0 84 7 364
2018 ES-02 36 48 12 3 0 0 0 84 3 31
2018 ES-03 45 31 11 7 6 0 0 76 13 54
2018 ES-04 44 45 9 2 1 0 0 88 3 110
2018 ES-05 40 41 3 12 2 1 0 83 14 97
2018 ES-06 52 34 12 2 0 0 0 86 2 50
2017 ES 41 43 10 3 3 0 0 84 7 350
2017 ES-02 34 60 5 0 0 0 0 95 0 37
2017 ES-03 31 52 11 6 0 0 0 83 6 51
2017 ES-04 44 36 12 4 4 0 0 80 8 98
2017 ES-05 38 41 9 4 8 0 0 79 12 92
2017 ES-06 47 42 10 2 0 0 0 88 2 58
2014 ES 46 39 7 4 3 0 0 86 7 285
2014 ES-01 38 54 8 0 0 0 0 92 0 13
2014 ES-03 30 53 6 3 8 0 0 82 11 34
2014 ES-04 47 35 10 4 4 1 0 82 7 81
2014 ES-05 47 39 4 6 4 0 0 86 10 77
2014 ES-06 63 30 2 5 0 0 0 93 5 40

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 39 37 12 7 4 0 0 77 11 440
2020 ES-02 51 27 8 9 4 0 0 79 14 38
2020 ES-03 32 39 19 5 3 1 0 72 8 67
2020 ES-04 44 36 12 5 3 0 0 81 8 129
2020 ES-05 34 40 12 8 5 0 0 75 13 123
2020 ES-06 41 34 11 9 6 0 0 74 15 55
2019 ES 27 46 14 8 5 0 0 72 13 410
2019 ES-02 18 57 17 8 0 0 0 75 8 48
2019 ES-03 34 37 22 4 2 0 0 72 6 51
2019 ES-04 33 44 12 3 8 0 0 77 11 115
2019 ES-05 22 53 10 8 6 0 0 75 14 112
2019 ES-06 27 29 20 22 2 0 0 56 24 51
2018 ES 30 43 13 9 5 1 0 73 14 364
2018 ES-02 26 45 13 9 7 0 0 71 16 31
2018 ES-03 29 39 15 11 4 2 0 70 15 54
2018 ES-04 31 42 15 7 5 0 0 73 12 110
2018 ES-05 29 44 11 10 5 1 0 73 16 97
2018 ES-06 32 48 6 12 2 0 0 80 14 50
2017 ES 33 39 12 10 6 0 0 72 16 349
2017 ES-02 34 42 13 11 0 0 0 77 11 37
2017 ES-03 23 48 13 8 8 0 0 71 15 51
2017 ES-04 33 39 12 12 3 0 0 72 15 97
2017 ES-05 32 39 9 9 12 0 0 70 21 92
2017 ES-06 40 35 14 10 2 0 0 74 12 58

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 38 8 4 1 0 0 88 5 437
2020 ES-02 63 21 10 6 0 0 0 85 6 38
2020 ES-03 35 48 12 3 0 1 0 85 3 67
2020 ES-04 53 37 5 2 2 0 1 91 4 129
2020 ES-05 46 42 7 5 0 0 0 88 5 121
2020 ES-06 58 31 3 5 2 0 0 90 7 54
2019 ES 41 40 11 5 2 0 0 81 7 404
2019 ES-02 30 38 25 6 2 0 0 67 8 48
2019 ES-03 39 37 14 8 2 0 0 75 10 51
2019 ES-04 42 41 12 3 2 0 0 83 5 113
2019 ES-05 39 43 10 4 4 0 0 82 8 110
2019 ES-06 48 41 4 7 0 0 0 89 7 49
2018 ES 44 37 14 4 1 1 0 81 5 362
2018 ES-02 39 32 23 6 0 0 0 71 6 31
2018 ES-03 33 35 20 5 4 2 0 70 9 54
2018 ES-04 50 35 11 4 0 0 0 85 4 109
2018 ES-05 46 34 13 4 1 1 0 81 5 97
2018 ES-06 41 47 10 2 0 0 0 88 2 49
2017 ES 45 37 10 6 2 0 0 83 7 349
2017 ES-02 34 47 13 5 0 0 0 82 5 37
2017 ES-03 38 38 13 8 2 0 0 77 10 51
2017 ES-04 48 29 11 11 0 0 0 77 11 97
2017 ES-05 48 40 6 2 4 0 0 88 6 92
2017 ES-06 45 43 9 2 2 0 0 88 3 58
2014 ES 59 29 8 2 1 0 0 88 4 285
2014 ES-01 67 25 8 0 0 0 0 92 0 13
2014 ES-03 47 44 6 0 3 0 0 91 3 34
2014 ES-04 52 38 4 4 3 0 0 90 6 81
2014 ES-05 60 26 12 1 1 0 0 85 3 77
2014 ES-06 73 17 5 5 0 0 0 90 5 40

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 38 10 8 4 0 0 79 11 439
2020 ES-02 54 25 10 7 3 0 0 79 10 38
2020 ES-03 34 41 12 8 2 3 0 77 10 66
2020 ES-04 40 40 11 6 4 0 0 80 9 129
2020 ES-05 35 40 8 11 5 0 1 76 15 123
2020 ES-06 49 32 7 6 6 0 0 82 11 55
2019 ES 30 46 12 6 6 0 0 76 12 409
2019 ES-02 21 59 10 6 4 0 0 80 10 48
2019 ES-03 39 37 12 6 6 0 0 76 12 51
2019 ES-04 30 49 11 4 6 0 0 79 10 115
2019 ES-05 25 44 15 8 8 0 0 69 16 111
2019 ES-06 40 42 10 6 2 0 0 82 8 51
2018 ES 29 44 12 9 5 1 0 73 14 363
2018 ES-02 39 42 10 7 3 0 0 81 10 31
2018 ES-03 31 37 7 9 11 4 0 71 21 54
2018 ES-04 28 49 8 11 3 1 0 78 14 110
2018 ES-05 29 39 17 6 7 1 0 69 14 97
2018 ES-06 29 53 10 6 2 0 0 82 8 49
2017 ES 32 48 7 9 4 0 0 80 13 349
2017 ES-02 42 52 0 5 0 0 0 95 5 37
2017 ES-03 27 48 8 14 4 0 0 75 17 51
2017 ES-04 29 43 9 13 4 1 0 73 18 97
2017 ES-05 31 50 8 4 7 0 0 81 11 92
2017 ES-06 38 47 7 7 2 0 0 84 9 58
2014 ES 27 42 10 15 5 0 0 70 20 285
2014 ES-01 52 33 6 8 0 0 0 85 8 13
2014 ES-03 24 32 18 19 6 0 0 56 25 34
2014 ES-04 14 58 6 18 4 0 0 72 22 81
2014 ES-05 34 39 11 10 6 0 0 73 17 77
2014 ES-06 32 40 5 18 5 0 0 72 23 40

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 46 35 10 5 4 0 0 81 9 440
2020 ES-02 72 13 7 8 0 0 0 85 8 38
2020 ES-03 41 37 14 5 1 1 0 80 6 67
2020 ES-04 46 35 11 6 3 0 0 81 8 129
2020 ES-05 38 44 9 2 6 0 0 82 9 123
2020 ES-06 53 27 11 4 6 0 0 80 9 55
2019 ES 37 38 13 6 6 0 0 75 12 410
2019 ES-02 37 42 15 4 2 0 0 79 6 48
2019 ES-03 39 43 8 5 6 0 0 81 11 51
2019 ES-04 35 38 13 6 7 0 1 74 13 115
2019 ES-05 37 36 15 4 7 0 0 74 11 112
2019 ES-06 39 39 11 9 2 0 0 78 11 51
2018 ES 39 35 15 6 4 1 0 74 11 361
2018 ES-02 51 23 19 0 7 0 0 74 7 31
2018 ES-03 32 36 13 9 7 2 0 69 17 53
2018 ES-04 46 33 13 7 1 0 0 79 8 109
2018 ES-05 35 38 15 5 6 1 0 73 12 96
2018 ES-06 38 37 22 4 0 0 0 74 4 50
2017 ES 37 39 10 8 5 0 0 77 13 349
2017 ES-02 45 34 18 3 0 0 0 79 3 37
2017 ES-03 37 40 11 6 6 0 0 77 12 51
2017 ES-04 33 40 12 10 4 0 0 73 14 97
2017 ES-05 38 39 6 6 9 0 1 78 16 92
2017 ES-06 40 38 11 10 2 0 0 77 12 58
2014 ES 31 39 13 12 5 0 0 70 17 285
2014 ES-01 44 25 23 8 0 0 0 69 8 13
2014 ES-03 27 41 14 9 9 0 0 68 18 34
2014 ES-04 28 37 13 19 4 0 0 65 22 81
2014 ES-05 33 42 9 10 5 0 0 75 16 77
2014 ES-06 33 37 10 10 10 0 0 70 20 40

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 41 8 8 3 0 1 80 11 434
2020 ES-02 45 24 15 2 5 0 9 75 8 38
2020 ES-03 27 51 13 3 3 2 2 81 6 65
2020 ES-04 43 44 5 5 2 0 0 88 7 129
2020 ES-05 35 43 7 11 4 0 1 78 15 120
2020 ES-06 48 27 5 15 5 0 0 74 20 55
2019 ES 27 46 11 10 5 0 1 75 14 405
2019 ES-02 27 54 13 6 0 0 0 81 6 46
2019 ES-03 33 40 14 6 2 0 4 77 8 50
2019 ES-04 29 50 6 8 5 0 2 81 13 116
2019 ES-05 25 46 13 8 7 0 2 72 15 109
2019 ES-06 24 41 12 24 0 0 0 64 24 51
2018 ES 31 39 15 9 4 1 1 72 13 361
2018 ES-02 45 32 6 10 7 0 0 77 17 31
2018 ES-03 35 30 17 11 4 2 2 67 15 54
2018 ES-04 34 40 16 7 1 0 3 76 8 108
2018 ES-05 24 41 18 9 6 1 1 66 16 97
2018 ES-06 25 50 12 10 2 0 0 76 12 50
2017 ES 30 44 11 10 4 1 1 75 13 348
2017 ES-02 43 51 0 3 0 0 3 97 3 36
2017 ES-03 27 50 8 10 4 2 0 78 14 51
2017 ES-04 26 41 21 10 0 0 2 68 11 97
2017 ES-05 29 42 10 11 7 0 2 72 18 92
2017 ES-06 30 45 10 9 5 2 0 75 14 58
2014 ES 32 41 13 8 4 1 1 74 13 285
2014 ES-01 36 33 23 8 0 0 0 69 8 13
2014 ES-03 21 47 15 14 3 0 0 68 18 34
2014 ES-04 31 44 11 7 5 0 1 76 13 81
2014 ES-05 31 36 16 12 4 1 0 68 16 77
2014 ES-06 38 42 7 5 7 0 0 80 12 40

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 46 36 8 6 2 0 0 83 9 439
2020 ES-02 63 25 9 3 0 0 0 89 3 38
2020 ES-03 39 45 7 6 1 0 0 85 8 67
2020 ES-04 49 34 12 2 2 1 1 84 4 129
2020 ES-05 36 43 7 11 2 0 1 80 14 122
2020 ES-06 61 20 9 6 5 0 0 81 11 55
2019 ES 33 45 13 6 2 0 0 78 8 409
2019 ES-02 28 45 14 11 2 0 0 73 13 48
2019 ES-03 29 49 12 6 4 0 0 78 10 51
2019 ES-04 35 47 13 3 3 0 0 82 5 116
2019 ES-05 28 48 16 6 2 0 0 76 8 111
2019 ES-06 39 40 16 2 2 0 0 80 4 50
2018 ES 36 43 12 7 2 1 0 79 9 364
2018 ES-02 42 35 12 10 0 0 0 77 10 31
2018 ES-03 35 35 20 2 5 2 0 72 7 54
2018 ES-04 43 42 2 10 2 1 0 86 12 110
2018 ES-05 29 46 14 8 1 1 0 76 9 97
2018 ES-06 25 54 18 0 2 0 0 80 2 50
2017 ES 34 43 12 7 4 0 0 76 11 347
2017 ES-02 40 47 8 3 3 0 0 87 5 37
2017 ES-03 29 43 12 10 6 0 0 73 16 50
2017 ES-04 30 44 10 11 4 0 0 74 15 97
2017 ES-05 35 40 14 5 6 0 0 75 11 92
2017 ES-06 36 39 17 4 3 0 0 76 7 58
2014 ES 38 42 10 6 3 1 0 80 10 285
2014 ES-01 42 58 0 0 0 0 0 100 0 13
2014 ES-03 30 44 13 6 6 0 0 75 12 34
2014 ES-04 36 43 7 11 1 1 0 80 13 81
2014 ES-05 38 40 13 3 6 0 0 78 9 77
2014 ES-06 38 45 10 5 2 0 0 83 7 40

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 37 37 18 4 4 1 0 74 8 431
2020 ES-02 52 30 16 0 2 0 0 82 2 38
2020 ES-03 45 36 15 0 2 3 0 83 2 66
2020 ES-04 42 37 17 2 3 0 0 79 5 127
2020 ES-05 28 45 18 7 2 0 0 73 9 120
2020 ES-06 25 32 23 3 17 0 0 57 20 55
2019 ES 40 36 18 4 2 0 0 76 7 409
2019 ES-02 48 35 17 0 0 0 0 83 0 48
2019 ES-03 49 34 18 0 0 0 0 82 0 51
2019 ES-04 48 37 10 2 4 0 0 84 6 115
2019 ES-05 31 42 21 6 1 0 0 73 7 110
2019 ES-06 26 32 28 8 6 0 0 58 14 52
2018 ES 44 34 13 4 4 1 1 78 8 365
2018 ES-02 66 24 6 0 0 0 3 93 0 30
2018 ES-03 58 29 7 0 0 4 2 92 0 55
2018 ES-04 52 35 10 3 0 0 0 87 3 109
2018 ES-05 29 40 17 7 5 0 0 70 13 98
2018 ES-06 30 24 24 8 14 0 0 53 23 50
2017 ES 43 38 13 4 2 0 0 81 6 350
2017 ES-02 63 34 3 0 0 0 0 97 0 37
2017 ES-03 57 35 8 0 0 0 0 92 0 51
2017 ES-04 50 37 11 2 0 0 0 87 2 98
2017 ES-05 31 45 16 3 4 1 0 76 8 92
2017 ES-06 31 28 21 17 3 0 0 59 20 58
2014 ES 43 38 10 5 3 0 1 82 8 285
2014 ES-01 67 33 0 0 0 0 0 100 0 13
2014 ES-03 65 32 3 0 0 0 0 97 0 34
2014 ES-04 47 37 7 4 5 0 0 84 9 81
2014 ES-05 36 40 14 6 1 0 1 78 8 77
2014 ES-06 15 43 20 15 7 0 0 58 23 40

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 9 20 37 22 9 1 2 31 30 440
2020 ES-02 8 11 36 32 13 0 0 45 19 38
2020 ES-03 8 22 32 28 6 3 1 36 31 67
2020 ES-04 4 16 43 23 12 1 2 36 20 129
2020 ES-05 12 23 41 15 7 1 1 22 36 123
2020 ES-06 15 26 27 21 9 0 1 30 42 55
2019 ES 11 26 38 18 5 1 1 24 37 411
2019 ES-02 2 26 42 22 6 0 2 29 28 48
2019 ES-03 10 20 23 32 15 0 0 47 30 51
2019 ES-04 9 25 39 19 4 3 2 24 35 116
2019 ES-05 13 26 45 11 3 0 3 14 40 112
2019 ES-06 18 28 36 15 2 0 0 17 46 51
2018 ES 15 19 38 17 8 2 1 25 36 367
2018 ES-02 0 10 42 22 23 0 4 47 10 31
2018 ES-03 13 5 38 25 11 5 2 39 20 55
2018 ES-04 10 21 41 18 8 1 1 26 32 111
2018 ES-05 19 26 37 10 5 2 1 16 47 97
2018 ES-06 31 24 28 14 4 0 0 17 55 50
2017 ES 13 21 36 18 7 1 3 26 35 350
2017 ES-02 3 13 40 34 3 8 0 40 17 37
2017 ES-03 4 25 32 23 8 0 8 33 32 51
2017 ES-04 7 25 39 19 8 1 1 28 32 98
2017 ES-05 25 18 33 13 5 1 5 20 46 92
2017 ES-06 21 19 43 9 9 0 0 17 40 58
2014 ES 8 23 39 20 7 1 2 28 32 285
2014 ES-01 0 8 23 44 0 0 25 59 11 13
2014 ES-03 15 12 38 27 9 0 0 36 27 34
2014 ES-04 5 27 51 12 3 1 1 15 33 81
2014 ES-05 12 27 37 16 7 0 1 23 39 77
2014 ES-06 10 25 40 13 13 0 0 26 35 40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 8 13 25 30 20 2 1 52 21 438
2020 ES-02 9 8 23 22 33 6 0 58 17 38
2020 ES-03 7 9 26 31 21 3 2 55 17 66
2020 ES-04 5 7 22 38 23 3 2 64 13 129
2020 ES-05 6 21 27 25 18 1 1 44 28 122
2020 ES-06 19 17 21 30 11 1 1 42 36 55
2019 ES 13 20 28 25 11 1 2 37 35 411
2019 ES-02 6 9 31 35 16 0 2 52 16 48
2019 ES-03 8 14 28 31 17 0 2 50 22 51
2019 ES-04 8 21 31 22 13 3 3 36 31 116
2019 ES-05 14 23 27 26 8 2 1 35 38 112
2019 ES-06 31 29 21 17 2 0 0 19 60 51
2018 ES 12 20 28 22 15 2 1 38 33 366
2018 ES-02 0 7 26 38 29 0 0 68 7 31
2018 ES-03 10 13 31 18 19 7 2 41 25 54
2018 ES-04 13 14 28 26 16 1 2 43 27 110
2018 ES-05 14 29 25 17 11 3 1 30 44 98
2018 ES-06 14 33 30 15 8 0 0 23 47 50
2017 ES 9 15 32 21 17 3 4 40 25 348
2017 ES-02 0 8 21 40 26 3 3 70 8 37
2017 ES-03 8 8 31 19 19 8 8 45 18 51
2017 ES-04 5 15 36 18 23 2 1 42 21 97
2017 ES-05 12 25 29 14 10 4 6 27 41 91
2017 ES-06 15 14 36 26 9 0 0 35 29 58
2014 ES 8 18 38 21 10 2 3 33 27 284
2014 ES-01 8 0 54 6 23 0 8 32 9 13
2014 ES-03 11 11 36 26 12 3 0 39 24 34
2014 ES-04 5 20 46 20 8 0 1 29 25 81
2014 ES-05 8 21 38 19 11 0 4 30 30 77
2014 ES-06 15 20 38 17 10 0 0 27 35 40

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 13 21 30 21 11 1 2 34 36 438
2020 ES-02 11 15 18 25 24 3 3 53 28 37
2020 ES-03 9 22 33 16 14 4 1 32 33 67
2020 ES-04 12 18 26 27 11 2 4 41 32 129
2020 ES-05 16 29 35 14 6 0 0 20 45 122
2020 ES-06 13 18 27 31 9 0 1 40 32 55
2019 ES 18 24 35 14 6 1 2 21 43 410
2019 ES-02 17 28 25 15 6 4 4 23 49 47
2019 ES-03 18 21 39 13 6 0 4 20 40 51
2019 ES-04 14 25 38 11 9 2 2 21 40 116
2019 ES-05 24 21 34 17 3 2 0 20 46 112
2019 ES-06 22 28 26 19 4 0 2 23 51 51
2018 ES 14 25 34 16 8 2 1 25 40 368
2018 ES-02 6 20 41 26 7 0 0 33 26 31
2018 ES-03 9 24 25 18 17 5 2 38 35 55
2018 ES-04 11 23 43 15 8 0 1 23 34 111
2018 ES-05 20 28 32 11 6 3 1 18 49 98
2018 ES-06 16 29 28 18 8 0 2 26 45 50
2017 ES 15 26 35 14 7 1 2 22 42 350
2017 ES-02 13 11 53 13 11 0 0 24 23 37
2017 ES-03 12 25 34 17 2 2 8 21 40 51
2017 ES-04 13 31 36 6 12 1 1 19 45 98
2017 ES-05 20 29 26 20 2 2 1 22 50 92
2017 ES-06 14 26 35 19 7 0 0 26 40 58
2014 ES 13 24 30 22 7 2 3 30 39 285
2014 ES-01 0 23 16 38 8 6 8 54 27 13
2014 ES-03 18 24 20 21 9 3 5 33 46 34
2014 ES-04 12 35 27 20 4 0 1 24 48 81
2014 ES-05 12 21 35 22 7 1 3 29 34 77
2014 ES-06 15 17 40 20 8 0 0 28 32 40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 8 15 29 30 15 1 2 47 23 436
2020 ES-02 2 11 27 23 37 0 0 60 13 37
2020 ES-03 5 9 23 43 16 3 1 62 14 67
2020 ES-04 6 16 26 30 19 1 3 51 22 127
2020 ES-05 9 16 36 28 10 1 0 38 25 122
2020 ES-06 13 21 37 22 5 0 1 28 35 55
2019 ES 8 12 35 30 14 0 1 44 20 409
2019 ES-02 0 5 34 38 19 0 4 60 5 47
2019 ES-03 6 14 23 32 23 2 0 56 20 51
2019 ES-04 5 9 36 30 17 1 2 48 15 116
2019 ES-05 11 15 36 30 8 0 0 38 27 111
2019 ES-06 18 14 41 25 0 0 2 25 33 51
2018 ES 10 14 30 30 13 2 1 45 25 364
2018 ES-02 0 3 16 45 29 3 3 79 3 31
2018 ES-03 2 7 29 33 22 5 2 59 10 55
2018 ES-04 6 14 31 36 12 1 0 49 20 108
2018 ES-05 18 18 33 19 10 2 0 30 36 97
2018 ES-06 18 21 30 24 8 0 0 31 39 50
2017 ES 9 15 33 24 16 1 2 41 25 348
2017 ES-02 0 11 13 37 39 0 0 76 11 37
2017 ES-03 2 8 38 29 15 0 8 48 11 51
2017 ES-04 7 10 37 25 19 1 1 44 18 97
2017 ES-05 13 24 33 17 11 1 1 28 38 91
2017 ES-06 18 19 36 22 5 0 0 27 37 58
2014 ES 7 14 36 26 14 1 2 42 21 284
2014 ES-01 8 0 23 31 23 0 15 63 10 13
2014 ES-03 6 9 35 30 21 0 0 50 15 34
2014 ES-04 8 11 45 24 12 0 0 36 19 80
2014 ES-05 9 19 31 26 13 0 1 40 29 77
2014 ES-06 10 23 39 20 8 0 0 28 33 40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 12 15 24 25 19 2 3 46 28 440
2020 ES-02 12 10 10 24 41 0 3 67 23 38
2020 ES-03 7 11 17 30 27 4 5 62 20 67
2020 ES-04 8 16 25 28 19 1 2 49 25 129
2020 ES-05 14 14 33 22 13 2 2 36 29 123
2020 ES-06 23 16 24 24 10 0 1 35 40 55
2019 ES 13 20 25 23 14 3 3 39 35 410
2019 ES-02 2 17 21 20 27 6 6 54 22 48
2019 ES-03 8 19 20 29 21 4 0 52 27 51
2019 ES-04 8 19 27 22 16 3 5 41 30 116
2019 ES-05 15 20 30 22 9 2 2 33 36 112
2019 ES-06 31 23 24 19 2 2 0 21 55 50
2018 ES 13 16 33 19 13 3 2 34 31 367
2018 ES-02 3 7 20 37 26 4 3 68 11 30
2018 ES-03 5 9 38 13 27 5 2 43 16 55
2018 ES-04 9 12 38 20 14 3 4 37 23 111
2018 ES-05 19 25 34 11 8 3 0 20 45 98
2018 ES-06 27 20 24 23 4 0 2 28 48 50
2017 ES 12 17 30 21 15 1 4 38 30 347
2017 ES-02 3 14 11 30 32 3 8 69 18 36
2017 ES-03 4 16 23 27 20 2 8 52 22 50
2017 ES-04 6 16 34 20 20 2 1 42 23 98
2017 ES-05 20 18 32 19 6 1 4 26 41 91
2017 ES-06 21 19 35 16 9 0 2 25 40 58
2014 ES 12 22 30 21 10 2 3 33 35 285
2014 ES-01 0 8 8 44 25 0 15 81 10 13
2014 ES-03 6 19 38 24 9 3 0 34 26 34
2014 ES-04 10 21 35 24 9 0 2 33 31 81
2014 ES-05 14 23 37 17 6 1 1 24 38 77
2014 ES-06 30 29 17 8 13 2 0 21 61 40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 9 11 23 31 20 2 4 54 21 439
2020 ES-02 0 7 25 19 38 3 8 64 8 38
2020 ES-03 7 10 17 30 29 2 5 63 19 66
2020 ES-04 5 10 24 31 23 2 5 58 16 129
2020 ES-05 11 11 28 32 14 2 2 49 22 123
2020 ES-06 20 15 15 38 10 0 1 49 36 55
2019 ES 13 19 27 23 11 3 4 37 35 410
2019 ES-02 7 15 25 21 17 5 10 44 26 47
2019 ES-03 8 14 25 24 19 4 6 47 25 51
2019 ES-04 10 21 28 22 12 3 4 37 33 116
2019 ES-05 14 17 32 26 5 5 2 33 33 112
2019 ES-06 27 26 19 20 3 2 2 25 55 51
2018 ES 12 18 32 19 12 3 3 34 32 367
2018 ES-02 0 17 16 26 26 7 10 61 20 31
2018 ES-03 9 14 27 23 18 5 2 45 26 55
2018 ES-04 11 15 35 21 13 3 2 36 27 110
2018 ES-05 20 17 36 13 8 3 3 22 40 98
2018 ES-06 12 28 32 20 6 0 2 26 42 50
2017 ES 10 16 27 22 15 4 6 41 29 348
2017 ES-02 8 5 13 34 26 8 5 70 15 37
2017 ES-03 8 14 39 8 18 6 8 29 25 50
2017 ES-04 8 14 29 24 16 4 5 44 25 98
2017 ES-05 13 18 29 18 13 3 5 33 35 92
2017 ES-06 12 31 12 30 7 0 7 40 47 57
2014 ES 5 15 31 30 13 2 3 46 21 285
2014 ES-01 15 0 25 21 39 0 0 61 15 13
2014 ES-03 0 12 35 32 15 3 3 50 13 34
2014 ES-04 2 17 30 33 14 3 1 49 20 81
2014 ES-05 7 18 37 29 6 1 3 37 25 77
2014 ES-06 13 18 29 28 10 0 2 39 31 40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 10 21 27 24 13 2 3 39 33 437
2020 ES-02 6 15 23 19 29 6 3 52 22 38
2020 ES-03 7 20 30 21 18 1 3 40 28 67
2020 ES-04 10 18 23 28 14 2 5 45 30 129
2020 ES-05 12 29 27 23 6 2 2 30 42 121
2020 ES-06 13 19 30 26 11 0 1 37 33 54
2019 ES 13 19 35 19 9 2 3 29 34 409
2019 ES-02 11 14 27 20 19 4 4 43 28 48
2019 ES-03 12 16 32 22 14 2 2 37 30 50
2019 ES-04 7 20 38 18 8 3 6 29 29 116
2019 ES-05 15 23 38 19 5 1 0 25 38 112
2019 ES-06 27 23 30 15 4 0 2 19 50 50
2018 ES 13 17 40 15 9 4 2 25 32 368
2018 ES-02 0 20 26 19 19 16 0 45 23 31
2018 ES-03 9 13 36 22 13 5 2 38 24 55
2018 ES-04 7 10 52 15 10 4 2 27 18 111
2018 ES-05 21 26 30 12 6 2 4 19 49 98
2018 ES-06 20 24 42 8 6 0 0 14 45 50
2017 ES 14 21 34 16 10 2 4 27 37 350
2017 ES-02 5 11 29 29 18 3 5 51 17 37
2017 ES-03 8 27 29 13 8 8 8 25 41 51
2017 ES-04 15 18 41 14 10 0 1 25 34 98
2017 ES-05 20 24 29 11 9 2 4 21 48 92
2017 ES-06 12 26 33 19 8 0 2 28 39 58
2014 ES 12 14 34 23 9 4 3 35 28 285
2014 ES-01 15 6 23 48 8 0 0 56 21 13
2014 ES-03 9 12 44 23 3 3 5 28 23 34
2014 ES-04 10 16 34 21 12 4 3 36 28 81
2014 ES-05 13 15 31 30 8 1 1 39 29 77
2014 ES-06 12 23 34 18 8 2 2 27 37 40

Question 18h. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 6 18 37 24 14 0 1 38 25 440
2020 ES-02 10 21 27 24 16 3 0 41 31 38
2020 ES-03 4 22 38 24 11 0 1 35 27 67
2020 ES-04 5 13 43 22 15 0 1 38 18 129
2020 ES-05 8 16 37 25 14 0 0 39 24 123
2020 ES-06 5 23 36 24 10 0 1 35 29 55
2019 ES 10 22 34 23 8 1 2 32 33 411
2019 ES-02 12 21 31 25 4 0 6 31 36 48
2019 ES-03 12 20 25 26 16 0 2 42 32 51
2019 ES-04 4 24 39 19 8 2 3 29 30 116
2019 ES-05 15 19 35 24 7 0 0 31 34 112
2019 ES-06 13 26 31 25 4 0 0 29 40 51
Top of page

My Work Unit

Question 19. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 33 27 16 5 5 9 5 70 12 439
2020 ES-02 30 35 8 3 2 14 8 83 6 37
2020 ES-03 33 31 18 6 2 8 3 71 9 67
2020 ES-04 38 23 17 5 2 7 8 72 8 129
2020 ES-05 29 28 16 5 6 13 2 67 14 123
2020 ES-06 36 21 13 6 11 8 5 65 20 55
2019 ES 27 31 12 10 6 8 6 68 18 410
2019 ES-02 34 27 16 0 2 13 8 77 3 48
2019 ES-03 52 10 18 6 2 6 6 70 9 50
2019 ES-04 32 34 9 4 8 9 4 76 14 116
2019 ES-05 18 37 11 14 7 7 6 63 25 112
2019 ES-06 12 39 12 20 8 6 4 56 31 51
2018 ES 25 30 17 7 5 10 5 65 14 368
2018 ES-02 32 19 13 3 3 26 3 73 9 31
2018 ES-03 26 31 14 5 4 15 6 71 11 55
2018 ES-04 31 34 17 4 3 8 4 73 7 111
2018 ES-05 23 25 19 9 9 6 9 56 22 98
2018 ES-06 13 40 20 12 2 8 4 61 16 50
2017 ES 28 27 16 9 9 4 7 62 20 350
2017 ES-02 34 29 5 13 0 3 16 78 16 37
2017 ES-03 25 27 23 4 8 8 6 60 13 51
2017 ES-04 25 32 16 10 6 3 8 63 18 98
2017 ES-05 24 24 19 8 15 5 5 54 25 92
2017 ES-06 33 26 10 12 12 3 3 63 26 58
2014 ES 32 29 14 10 6 6 4 67 18 286
2014 ES-01 16 29 8 15 0 23 8 67 21 13
2014 ES-03 24 27 29 12 3 3 2 54 15 34
2014 ES-04 31 27 13 12 7 6 3 64 21 81
2014 ES-05 30 27 17 10 5 5 5 64 18 77
2014 ES-06 40 38 13 0 7 2 0 79 8 40

Question 20. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 54 26 8 7 4 2 0 81 11 440
2020 ES-02 70 18 7 5 0 0 0 88 5 38
2020 ES-03 38 41 12 6 0 3 0 82 6 67
2020 ES-04 60 22 10 6 2 1 0 82 8 129
2020 ES-05 46 30 7 11 5 2 0 78 16 123
2020 ES-06 62 18 2 4 11 3 0 83 15 55
2019 ES 46 31 8 9 6 1 0 77 15 409
2019 ES-02 43 40 6 8 0 2 0 85 9 48
2019 ES-03 61 18 10 4 7 0 0 79 10 50
2019 ES-04 50 30 7 7 6 0 0 80 13 116
2019 ES-05 37 33 8 12 8 2 0 72 20 111
2019 ES-06 37 36 8 14 6 0 0 73 20 51
2018 ES 45 31 10 7 6 1 0 77 14 365
2018 ES-02 58 12 20 3 7 0 0 71 10 31
2018 ES-03 42 29 11 9 7 2 0 72 17 55
2018 ES-04 45 37 10 4 4 0 0 83 7 110
2018 ES-05 43 29 6 11 10 1 0 73 21 96
2018 ES-06 50 30 8 10 0 2 0 82 10 50
2017 ES 45 29 7 10 7 1 1 76 18 350
2017 ES-02 56 34 5 3 0 0 3 92 3 37
2017 ES-03 35 35 13 8 6 4 0 72 14 51
2017 ES-04 40 33 8 12 7 0 0 72 19 98
2017 ES-05 42 28 6 12 12 0 0 69 24 92
2017 ES-06 58 21 0 12 7 0 2 81 19 58
2014 ES 48 22 11 14 4 1 0 71 19 286
2014 ES-01 39 15 29 16 0 0 0 54 16 13
2014 ES-03 44 21 15 14 6 0 0 64 21 34
2014 ES-04 38 27 12 17 3 1 0 66 21 81
2014 ES-05 50 22 12 13 4 0 0 71 17 77
2014 ES-06 60 18 5 15 2 0 0 77 18 40

Question 21. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 60 29 5 4 2 0 0 89 7 438
2020 ES-02 77 8 10 5 0 0 0 85 5 38
2020 ES-03 50 39 3 8 0 0 0 89 8 66
2020 ES-04 66 25 5 3 2 0 0 91 5 129
2020 ES-05 54 33 6 4 3 0 0 87 7 123
2020 ES-06 59 28 1 6 5 0 0 87 11 54
2019 ES 53 34 4 4 5 0 0 88 8 407
2019 ES-02 69 25 4 2 0 0 0 94 2 48
2019 ES-03 63 28 6 0 2 0 0 92 2 50
2019 ES-04 58 33 2 3 4 0 0 91 7 116
2019 ES-05 45 38 5 4 8 0 0 83 12 110
2019 ES-06 41 40 4 8 7 0 0 81 15 50
2018 ES 53 34 5 5 3 0 0 87 8 365
2018 ES-02 60 33 3 0 3 0 0 93 3 30
2018 ES-03 60 29 7 0 2 2 0 91 2 55
2018 ES-04 55 33 5 4 2 0 0 88 6 110
2018 ES-05 50 29 6 9 6 0 0 79 15 98
2018 ES-06 51 41 2 6 0 0 0 92 6 49
2017 ES 47 34 8 7 4 0 0 81 10 349
2017 ES-02 68 24 5 3 0 0 0 92 3 37
2017 ES-03 44 35 15 4 2 0 0 79 6 51
2017 ES-04 44 36 11 5 3 0 0 80 8 97
2017 ES-05 44 33 4 10 8 0 0 78 18 92
2017 ES-06 48 33 7 7 3 0 2 82 11 58
2014 ES 50 34 6 8 2 0 0 84 10 285
2014 ES-01 31 46 15 8 0 0 0 77 8 13
2014 ES-03 43 36 18 0 3 0 0 79 3 34
2014 ES-04 43 40 4 12 1 0 0 83 13 80
2014 ES-05 52 34 1 10 3 0 0 86 13 77
2014 ES-06 67 23 2 5 2 0 0 90 7 40

Question 22. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 34 9 4 1 0 0 86 6 437
2020 ES-02 63 21 5 8 0 0 3 87 8 38
2020 ES-03 39 44 9 6 0 1 0 84 6 67
2020 ES-04 55 31 9 2 2 0 1 87 5 127
2020 ES-05 48 36 9 4 2 1 0 85 6 123
2020 ES-06 52 36 6 4 2 0 0 88 6 55
2019 ES 45 40 7 5 2 1 0 86 7 410
2019 ES-02 33 57 4 6 0 0 0 90 6 48
2019 ES-03 52 34 8 2 2 2 0 88 4 50
2019 ES-04 49 40 5 2 4 0 0 89 7 116
2019 ES-05 45 38 7 6 3 1 0 84 9 112
2019 ES-06 38 44 12 2 2 2 0 84 4 51
2018 ES 43 41 10 2 2 2 0 86 4 368
2018 ES-02 52 25 9 3 7 3 0 80 10 31
2018 ES-03 38 48 7 0 4 2 2 89 4 55
2018 ES-04 49 34 13 3 0 2 0 84 3 111
2018 ES-05 43 40 10 2 2 3 0 85 4 98
2018 ES-06 44 50 4 2 0 0 0 94 2 50

Question 23. In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal.

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 23 9 6 4 6 3 79 11 440
2020 ES-02 52 21 8 3 3 9 5 84 7 38
2020 ES-03 44 32 3 6 8 3 4 82 15 67
2020 ES-04 51 25 9 7 2 4 2 80 10 129
2020 ES-05 47 20 13 6 3 7 2 75 11 123
2020 ES-06 54 17 9 4 6 7 3 79 11 55
Top of page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 57 24 11 4 2 0 2 83 6 439
2020 ES-02 47 19 16 10 3 0 6 70 14 38
2020 ES-03 51 35 10 2 1 0 0 87 3 67
2020 ES-04 58 22 11 4 2 0 3 83 6 129
2020 ES-05 58 24 10 4 2 1 1 83 7 122
2020 ES-06 72 14 7 7 0 0 0 86 7 55
2019 ES 55 27 11 4 3 0 1 82 7 411
2019 ES-02 50 25 18 4 2 0 0 76 6 48
2019 ES-03 49 29 14 0 6 0 2 80 6 50
2019 ES-04 55 27 8 4 3 0 2 84 8 116
2019 ES-05 57 28 9 4 2 0 1 86 5 112
2019 ES-06 64 23 10 4 0 0 0 86 4 52

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 54 27 8 6 5 0 0 82 10 438
2020 ES-02 60 26 12 2 0 0 0 85 2 38
2020 ES-03 48 34 10 2 3 3 0 84 5 67
2020 ES-04 62 21 6 8 2 0 1 84 10 129
2020 ES-05 51 30 5 8 7 0 0 80 15 121
2020 ES-06 45 32 12 4 8 0 0 76 12 55
2019 ES 46 30 9 7 7 0 0 77 14 409
2019 ES-02 57 29 6 4 4 0 0 86 8 48
2019 ES-03 57 25 10 2 6 0 0 82 8 50
2019 ES-04 50 30 6 6 7 1 1 81 13 115
2019 ES-05 43 34 8 7 8 0 0 77 15 112
2019 ES-06 35 27 18 16 4 0 0 61 20 51
2018 ES 43 34 10 6 4 1 2 79 11 366
2018 ES-02 54 30 10 0 7 0 0 83 7 30
2018 ES-03 39 33 11 4 4 2 7 80 8 54
2018 ES-04 51 32 7 7 1 1 1 84 8 111
2018 ES-05 45 31 8 7 6 3 0 78 14 98
2018 ES-06 28 44 16 6 6 0 0 72 12 50
2017 ES 46 30 9 8 6 0 1 77 14 350
2017 ES-02 56 29 5 10 0 0 0 85 10 37
2017 ES-03 48 29 12 6 4 0 2 78 10 51
2017 ES-04 44 34 9 7 5 1 0 78 12 98
2017 ES-05 47 29 9 4 12 0 0 76 16 92
2017 ES-06 36 35 12 10 5 0 2 72 16 58
2014 ES 42 30 10 11 5 1 1 73 16 285
2014 ES-01 38 29 16 8 8 0 0 67 16 13
2014 ES-03 43 29 18 3 6 0 0 73 9 34
2014 ES-04 33 33 9 16 7 1 0 68 23 81
2014 ES-05 45 33 11 8 4 0 0 78 12 77
2014 ES-06 40 30 10 18 2 0 0 70 20 40

Question 26. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 56 21 11 4 4 2 1 80 9 440
2020 ES-02 67 15 7 2 3 5 0 87 5 38
2020 ES-03 47 33 12 5 0 3 0 83 5 67
2020 ES-04 62 16 13 3 4 2 0 80 7 129
2020 ES-05 53 23 10 4 9 1 1 77 13 123
2020 ES-06 59 21 14 4 2 0 0 80 6 55

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 55 29 8 5 2 0 0 85 7 439
2020 ES-02 64 22 8 2 3 0 0 87 5 38
2020 ES-03 50 33 8 8 0 1 0 84 8 67
2020 ES-04 63 24 6 5 1 0 1 88 6 128
2020 ES-05 48 33 9 6 5 0 0 81 10 123
2020 ES-06 56 28 11 4 2 0 0 84 6 55
2019 ES 45 31 7 9 6 1 0 78 15 409
2019 ES-02 61 25 6 4 4 0 0 86 8 48
2019 ES-03 57 25 10 4 4 0 0 82 8 50
2019 ES-04 47 33 4 7 8 0 0 80 16 116
2019 ES-05 45 33 5 8 7 2 1 80 15 110
2019 ES-06 20 42 12 22 4 0 0 62 26 52
2018 ES 43 36 8 7 4 0 1 80 12 365
2018 ES-02 57 26 7 6 4 0 0 83 10 30
2018 ES-03 38 32 13 8 4 0 6 74 12 53
2018 ES-04 47 41 5 5 2 0 0 88 6 111
2018 ES-05 44 31 9 10 5 1 0 75 16 98
2018 ES-06 38 42 8 8 4 0 0 80 12 50
2017 ES 48 30 7 9 4 0 1 79 14 347
2017 ES-02 53 35 3 7 0 0 3 90 8 37
2017 ES-03 43 31 14 4 4 0 4 77 8 50
2017 ES-04 49 28 6 10 7 0 0 77 17 98
2017 ES-05 46 30 5 12 5 1 0 77 17 91
2017 ES-06 46 32 9 12 2 0 0 77 14 57
2014 ES 46 29 8 11 5 1 0 75 16 286
2014 ES-01 61 8 15 8 0 8 0 75 9 13
2014 ES-03 47 32 12 5 3 0 0 79 8 34
2014 ES-04 38 32 8 13 9 0 0 70 22 81
2014 ES-05 47 28 9 12 3 1 0 76 15 77
2014 ES-06 48 27 5 15 5 0 0 75 20 40

Question 28. Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?

Flexible work hours mean that an employee is able to vary the start and end times of their workday.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 42 58 440
2020 ES-02 45 55 38
2020 ES-03 39 61 67
2020 ES-04 41 59 129
2020 ES-05 40 60 123
2020 ES-06 53 47 55

Question 29. During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 63 16 6 1 2 3 9 90 3 440
2020 ES-02 66 14 4 0 9 4 3 86 9 38
2020 ES-03 64 15 8 2 0 4 8 90 2 67
2020 ES-04 58 19 10 0 2 4 7 87 2 129
2020 ES-05 67 13 4 2 1 3 10 92 3 123
2020 ES-06 71 16 4 2 1 1 5 92 4 55

Question 30. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 61 25 6 5 3 0 0 86 8 440
2020 ES-02 65 25 4 5 0 0 0 91 5 38
2020 ES-03 59 29 4 5 2 1 0 89 6 67
2020 ES-04 65 22 7 4 1 0 1 88 5 129
2020 ES-05 57 28 5 6 5 0 0 85 10 123
2020 ES-06 63 21 9 3 4 0 0 84 7 55
2019 ES 51 28 7 8 6 0 0 79 14 412
2019 ES-02 61 27 0 10 2 0 0 88 12 48
2019 ES-03 48 33 12 2 4 0 0 82 6 51
2019 ES-04 56 26 6 4 8 0 0 82 12 116
2019 ES-05 50 29 4 13 4 0 0 79 17 112
2019 ES-06 44 25 16 8 8 0 0 68 16 52
2018 ES 49 30 10 6 4 1 1 80 10 366
2018 ES-02 60 23 3 10 4 0 0 83 13 30
2018 ES-03 43 34 7 7 5 0 4 79 13 54
2018 ES-04 58 29 9 3 2 0 0 87 4 111
2018 ES-05 51 28 8 7 4 2 0 80 12 98
2018 ES-06 36 34 16 8 6 0 0 70 14 50
2017 ES 52 24 9 8 6 0 0 76 15 349
2017 ES-02 58 21 8 13 0 0 0 79 13 37
2017 ES-03 50 27 11 4 6 0 2 78 10 51
2017 ES-04 54 23 10 5 7 0 0 78 12 98
2017 ES-05 49 24 11 5 10 1 0 73 16 92
2017 ES-06 47 30 3 14 5 0 0 77 19 57
2014 ES 51 27 10 6 6 0 0 78 12 286
2014 ES-01 38 54 0 0 8 0 0 92 8 13
2014 ES-03 62 22 12 0 3 0 0 85 3 34
2014 ES-04 32 38 11 9 9 0 0 71 18 81
2014 ES-05 57 26 11 2 4 0 0 83 6 77
2014 ES-06 58 12 15 10 5 0 0 70 15 40
Top of page

Senior Management

Question 31. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 33 11 8 3 10 0 76 12 439
2020 ES-02 51 29 7 0 0 13 0 92 0 38
2020 ES-03 33 35 9 4 3 15 0 81 9 67
2020 ES-04 36 28 13 6 2 14 0 74 10 129
2020 ES-05 32 35 13 14 3 4 0 69 17 123
2020 ES-06 39 37 5 4 6 8 0 83 11 54
2019 ES 28 33 16 11 6 6 0 65 18 410
2019 ES-02 54 21 19 0 4 2 0 77 4 48
2019 ES-03 36 33 13 6 4 4 4 75 11 50
2019 ES-04 32 32 15 8 5 8 0 70 14 116
2019 ES-05 16 38 20 12 7 6 0 58 21 111
2019 ES-06 15 36 14 26 8 2 0 51 35 52
2018 ES 25 36 14 10 7 8 0 66 18 368
2018 ES-02 42 25 6 7 0 19 0 84 8 31
2018 ES-03 29 38 12 0 9 11 0 76 10 55
2018 ES-04 25 45 13 8 6 4 0 72 14 111
2018 ES-05 15 30 17 18 9 10 0 50 31 98
2018 ES-06 32 26 20 12 4 6 0 61 17 50
2017 ES 28 32 15 10 8 7 1 65 19 349
2017 ES-02 48 34 8 3 5 3 0 84 8 37
2017 ES-03 25 29 17 11 6 10 2 61 19 51
2017 ES-04 28 33 17 9 3 10 0 68 14 97
2017 ES-05 19 31 18 10 15 5 1 53 27 92
2017 ES-06 28 38 10 14 9 2 0 67 23 58
2014 ES 29 38 9 10 5 7 1 73 17 286
2014 ES-01 61 16 0 15 0 8 0 84 16 13
2014 ES-03 35 30 11 9 6 5 3 71 17 34
2014 ES-04 25 40 9 12 6 9 0 71 20 81
2014 ES-05 32 32 12 12 8 5 0 67 20 77
2014 ES-06 23 59 5 5 2 5 0 87 8 40

Question 32. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 38 13 9 5 4 0 72 14 439
2020 ES-02 45 32 13 3 0 8 0 83 3 38
2020 ES-03 34 42 9 4 5 6 0 81 9 67
2020 ES-04 36 36 11 7 5 6 0 76 12 129
2020 ES-05 20 42 18 12 7 2 0 63 19 122
2020 ES-06 38 36 11 9 6 0 0 74 15 55
2019 ES 22 33 17 16 8 3 0 57 25 410
2019 ES-02 40 33 17 2 6 2 0 75 8 48
2019 ES-03 26 46 8 6 10 2 2 74 17 50
2019 ES-04 26 32 17 12 6 6 0 63 19 116
2019 ES-05 14 28 26 24 7 1 0 42 32 111
2019 ES-06 11 34 13 32 9 0 0 45 42 52
2018 ES 22 34 19 13 8 4 0 59 22 363
2018 ES-02 35 38 13 0 3 10 0 82 4 31
2018 ES-03 25 33 18 5 11 7 0 63 18 55
2018 ES-04 24 43 14 10 6 2 0 69 17 110
2018 ES-05 16 25 21 24 11 3 0 42 36 96
2018 ES-06 22 27 28 14 6 2 0 51 21 48
2017 ES 28 32 14 16 9 1 0 61 25 349
2017 ES-02 45 34 16 5 0 0 0 79 5 37
2017 ES-03 25 37 17 11 6 2 2 64 18 51
2017 ES-04 27 39 12 11 8 2 0 67 20 97
2017 ES-05 21 23 13 28 13 2 0 45 42 92
2017 ES-06 29 31 10 19 11 0 0 60 30 58
2014 ES 25 34 17 16 6 2 0 61 22 286
2014 ES-01 46 15 25 15 0 0 0 61 15 13
2014 ES-03 24 27 23 15 9 2 0 51 25 34
2014 ES-04 21 37 16 16 10 0 0 58 26 81
2014 ES-05 27 29 15 19 7 4 0 58 27 77
2014 ES-06 23 55 12 10 0 0 0 77 10 40

Question 33. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 31 18 11 5 7 0 63 17 437
2020 ES-02 48 16 18 10 0 8 0 70 11 38
2020 ES-03 30 35 15 4 4 11 0 73 10 66
2020 ES-04 30 34 18 9 4 6 0 68 13 129
2020 ES-05 17 37 21 11 7 7 0 59 18 122
2020 ES-06 27 20 18 21 8 5 0 50 31 54
2019 ES 18 28 19 20 11 4 0 48 32 409
2019 ES-02 38 28 11 15 6 2 0 68 21 48
2019 ES-03 30 26 12 17 12 2 2 58 30 50
2019 ES-04 17 31 22 14 7 9 0 53 23 116
2019 ES-05 10 26 25 23 14 3 0 37 38 110
2019 ES-06 11 24 19 33 11 2 0 36 45 52
2018 ES 13 30 20 18 11 7 0 47 31 366
2018 ES-02 23 45 13 6 3 10 0 75 11 31
2018 ES-03 20 28 22 9 11 11 0 53 23 55
2018 ES-04 13 36 22 15 8 5 0 52 25 111
2018 ES-05 8 25 17 26 18 6 0 35 47 98
2018 ES-06 6 25 27 25 8 8 0 34 36 48
2017 ES 19 33 17 15 9 6 1 56 25 349
2017 ES-02 32 39 16 11 0 3 0 73 11 37
2017 ES-03 21 31 17 15 4 10 2 59 22 51
2017 ES-04 23 34 19 11 6 7 0 61 19 97
2017 ES-05 11 29 16 19 18 5 1 43 40 92
2017 ES-06 15 39 16 16 11 3 0 57 27 58
2014 ES 15 38 15 20 8 4 0 55 29 286
2014 ES-01 38 39 0 23 0 0 0 77 23 13
2014 ES-03 14 36 18 24 6 2 0 51 30 34
2014 ES-04 14 37 15 18 13 4 0 53 32 81
2014 ES-05 16 36 13 19 10 5 0 55 31 77
2014 ES-06 8 47 22 20 0 3 0 56 21 40

Question 34. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 36 16 14 6 4 0 62 21 440
2020 ES-02 46 22 7 20 3 3 0 70 23 38
2020 ES-03 28 36 13 12 6 4 0 67 19 67
2020 ES-04 26 40 14 10 6 5 0 69 16 129
2020 ES-05 15 34 22 20 7 2 0 49 28 123
2020 ES-06 20 39 24 7 6 3 0 61 14 55
2019 ES 16 26 19 26 11 3 0 43 38 408
2019 ES-02 34 29 18 11 8 0 0 63 19 48
2019 ES-03 26 18 17 25 8 4 2 46 36 50
2019 ES-04 15 31 17 23 9 5 0 48 34 115
2019 ES-05 10 24 22 29 14 2 0 34 44 110
2019 ES-06 8 22 16 40 12 2 0 31 53 52
2018 ES 12 30 19 22 13 3 0 44 37 367
2018 ES-02 23 51 9 6 7 3 0 77 14 31
2018 ES-03 16 24 20 20 11 9 0 44 34 55
2018 ES-04 12 37 20 19 11 2 0 49 30 111
2018 ES-05 8 20 21 27 21 2 0 29 50 98
2018 ES-06 8 31 18 37 4 2 0 39 42 49
2017 ES 17 34 14 19 13 1 0 52 33 349
2017 ES-02 32 48 11 10 0 0 0 79 10 37
2017 ES-03 18 36 21 9 14 0 2 55 23 51
2017 ES-04 17 31 15 21 14 2 0 48 36 97
2017 ES-05 11 31 12 25 19 3 0 43 45 92
2017 ES-06 15 36 15 23 11 0 0 51 33 58
2014 ES 15 37 17 20 9 3 0 53 29 286
2014 ES-01 44 33 15 8 0 0 0 77 8 13
2014 ES-03 18 27 18 21 12 5 0 47 34 34
2014 ES-04 12 41 15 20 10 3 0 55 30 81
2014 ES-05 11 35 16 22 12 5 0 48 35 77
2014 ES-06 10 47 18 20 5 0 0 57 25 40

Question 35. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 46 26 15 4 1 7 1 79 6 439
2020 ES-02 56 27 9 3 0 3 3 87 3 38
2020 ES-03 56 28 8 0 3 3 3 89 3 66
2020 ES-04 44 21 17 4 2 12 0 74 6 129
2020 ES-05 46 27 14 6 0 6 1 79 6 123
2020 ES-06 36 37 17 6 2 2 0 74 8 55
2019 ES 40 28 17 5 3 7 1 73 9 412
2019 ES-02 52 27 11 6 2 2 0 80 9 48
2019 ES-03 44 16 17 4 2 14 2 72 7 51
2019 ES-04 47 27 16 2 3 5 1 78 5 116
2019 ES-05 32 34 16 7 3 8 0 72 11 112
2019 ES-06 30 28 22 10 2 6 2 63 13 52
Top of page

My Organization (Department or Agency)

Question 36. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 41 11 8 3 1 0 78 11 440
2020 ES-02 57 26 9 6 0 3 0 85 6 38
2020 ES-03 33 49 8 4 4 1 0 83 9 67
2020 ES-04 39 36 14 8 2 1 0 76 10 129
2020 ES-05 28 46 11 12 3 1 0 75 14 123
2020 ES-06 36 43 12 6 4 0 0 78 10 55
2019 ES 24 45 17 10 3 2 0 70 13 411
2019 ES-02 23 40 27 8 0 2 0 65 8 48
2019 ES-03 28 44 13 4 6 4 0 75 11 50
2019 ES-04 31 43 13 6 4 3 0 77 10 116
2019 ES-05 16 49 18 14 2 1 0 66 16 112
2019 ES-06 21 44 15 18 2 0 0 66 19 52
2018 ES 27 47 14 8 4 2 0 74 11 365
2018 ES-02 30 44 13 13 0 0 0 74 13 31
2018 ES-03 33 35 15 9 4 5 0 71 14 55
2018 ES-04 30 50 13 5 3 0 0 80 8 110
2018 ES-05 21 46 16 11 5 1 0 68 16 99
2018 ES-06 22 51 14 4 6 2 0 75 11 48
2017 ES 28 45 17 5 4 0 0 74 10 350
2017 ES-02 32 55 11 0 0 3 0 89 0 37
2017 ES-03 25 42 23 4 4 0 2 69 8 51
2017 ES-04 28 49 14 7 2 0 0 76 9 98
2017 ES-05 28 38 18 6 9 0 0 67 15 92
2017 ES-06 27 43 19 7 3 0 0 70 10 58
2014 ES 30 47 13 6 1 2 0 79 8 286
2014 ES-01 16 61 23 0 0 0 0 77 0 13
2014 ES-03 35 26 32 6 0 0 0 62 6 34
2014 ES-04 31 52 11 5 1 0 0 83 6 81
2014 ES-05 25 49 10 9 3 4 0 77 13 77
2014 ES-06 35 45 7 12 0 0 0 80 12 40

Question 37. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 33 19 14 7 3 0 59 21 439
2020 ES-02 43 27 15 11 2 3 0 71 14 38
2020 ES-03 22 42 13 10 7 4 1 68 18 67
2020 ES-04 29 30 24 8 5 4 0 62 13 129
2020 ES-05 15 41 21 16 6 1 0 57 22 122
2020 ES-06 24 23 14 20 16 3 0 49 37 55
2019 ES 9 29 21 27 10 4 0 39 38 409
2019 ES-02 10 29 24 28 2 6 0 42 32 48
2019 ES-03 16 27 28 10 15 4 0 45 26 50
2019 ES-04 11 30 23 22 7 7 0 45 31 115
2019 ES-05 7 34 20 28 8 4 0 42 37 111
2019 ES-06 6 16 17 45 18 0 0 21 62 52

Question 38. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 33 34 14 10 3 4 1 72 13 438
2020 ES-02 41 24 17 11 2 3 3 68 14 37
2020 ES-03 31 31 18 9 3 6 1 67 13 67
2020 ES-04 33 33 13 12 2 4 2 70 15 128
2020 ES-05 28 44 12 10 3 3 0 74 13 123
2020 ES-06 45 27 9 7 6 3 4 77 13 55
2019 ES 25 39 13 12 6 3 2 68 19 410
2019 ES-02 19 39 15 16 4 4 2 62 22 48
2019 ES-03 23 38 14 4 13 6 2 67 18 50
2019 ES-04 31 38 11 9 5 3 3 73 15 116
2019 ES-05 22 41 14 13 4 3 2 66 19 111
2019 ES-06 24 38 17 14 2 3 2 65 16 52
2018 ES 32 40 12 8 4 4 1 75 12 366
2018 ES-02 30 39 16 12 0 4 0 71 13 31
2018 ES-03 29 41 11 11 4 4 0 74 15 55
2018 ES-04 30 46 15 4 3 4 0 78 7 110
2018 ES-05 35 36 8 8 7 3 3 75 16 98
2018 ES-06 37 39 14 6 0 4 0 79 6 49
2017 ES 40 31 11 10 5 2 2 73 15 350
2017 ES-02 40 35 11 7 0 3 5 81 8 37
2017 ES-03 31 36 8 11 10 2 2 70 22 51
2017 ES-04 37 31 9 15 4 4 0 70 20 98
2017 ES-05 43 29 14 6 3 2 2 76 10 92
2017 ES-06 44 28 12 9 5 0 2 73 14 58
2014 ES 47 33 6 7 3 3 0 84 10 285
2014 ES-01 31 33 21 0 0 15 0 75 0 13
2014 ES-03 37 29 12 9 6 6 0 71 16 34
2014 ES-04 46 40 1 11 2 0 0 86 13 81
2014 ES-05 49 33 10 4 1 3 0 85 6 76
2014 ES-06 55 30 5 5 2 2 0 87 8 40

Question 39. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 37 18 4 3 2 1 75 7 436
2020 ES-02 52 33 10 5 0 0 0 84 5 36
2020 ES-03 37 39 18 1 3 1 0 77 4 67
2020 ES-04 35 36 19 3 2 2 2 75 5 129
2020 ES-05 31 43 16 5 4 1 0 75 9 122
2020 ES-06 43 29 15 4 8 1 0 73 12 54
2019 ES 28 40 20 6 3 2 0 70 10 411
2019 ES-02 33 42 16 4 2 2 0 77 6 48
2019 ES-03 33 26 25 6 4 4 2 63 11 50
2019 ES-04 32 40 18 3 5 3 0 74 8 116
2019 ES-05 26 45 20 5 2 2 0 72 7 112
2019 ES-06 19 44 19 16 2 0 0 63 18 52
2018 ES 30 46 13 6 2 3 0 79 9 365
2018 ES-02 36 48 10 4 0 3 0 86 4 31
2018 ES-03 38 40 9 5 4 4 0 81 9 55
2018 ES-04 36 46 13 3 2 1 0 82 5 109
2018 ES-05 22 46 15 8 4 4 0 72 12 99
2018 ES-06 24 50 16 8 0 2 0 75 9 49

Question 40. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 22 20 15 9 10 1 50 28 439
2020 ES-02 43 22 12 13 2 6 3 71 16 38
2020 ES-03 24 27 21 15 6 7 0 55 23 67
2020 ES-04 25 22 20 12 10 10 2 53 25 129
2020 ES-05 14 20 24 20 10 13 1 39 34 122
2020 ES-06 22 25 11 15 15 12 0 53 34 55
2019 ES 13 22 22 14 13 14 3 42 32 408
2019 ES-02 21 25 21 12 4 17 0 55 19 48
2019 ES-03 19 22 24 7 13 10 6 49 23 50
2019 ES-04 10 26 21 14 15 14 1 42 34 114
2019 ES-05 9 23 22 15 14 13 4 39 35 112
2019 ES-06 9 11 20 16 12 26 6 30 41 51
2018 ES 15 23 21 15 11 14 2 45 30 367
2018 ES-02 26 29 25 0 0 17 3 68 0 31
2018 ES-03 20 22 15 18 15 11 0 47 37 55
2018 ES-04 13 26 26 13 6 15 1 45 23 110
2018 ES-05 10 23 17 18 14 14 3 40 39 99
2018 ES-06 14 14 25 18 10 16 2 35 35 49
2017 ES 14 20 14 16 15 16 4 43 39 349
2017 ES-02 19 29 24 0 13 13 3 56 15 37
2017 ES-03 14 27 12 12 15 17 4 51 34 51
2017 ES-04 17 11 14 24 10 22 2 37 45 97
2017 ES-05 10 21 12 22 17 14 4 37 48 92
2017 ES-06 14 21 16 14 17 12 7 42 38 58
2014 ES 13 20 15 20 14 14 3 40 41 286
2014 ES-01 28 16 15 16 0 25 0 59 22 13
2014 ES-03 6 22 12 21 11 21 6 39 45 34
2014 ES-04 9 20 12 26 15 17 1 35 50 81
2014 ES-05 8 26 23 17 15 8 4 38 36 77
2014 ES-06 18 15 17 20 15 10 5 38 41 40

Question 41. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 31 15 14 8 3 0 60 24 437
2020 ES-02 48 19 10 20 3 0 0 67 23 38
2020 ES-03 33 28 14 18 3 3 0 63 22 66
2020 ES-04 28 37 10 13 8 4 1 67 22 129
2020 ES-05 22 33 23 10 8 3 0 57 19 121
2020 ES-06 20 32 13 17 17 1 0 53 34 55
2019 ES 17 32 18 18 13 1 0 50 32 410
2019 ES-02 21 33 19 17 6 2 2 57 23 48
2019 ES-03 20 34 20 11 15 0 0 55 25 49
2019 ES-04 19 35 17 16 11 3 0 55 28 116
2019 ES-05 16 33 20 18 13 0 0 49 31 112
2019 ES-06 14 22 16 27 18 2 0 37 46 52
2018 ES 18 34 20 15 10 4 0 53 26 366
2018 ES-02 36 28 19 7 7 3 0 66 14 31
2018 ES-03 24 34 20 5 11 5 0 61 18 55
2018 ES-04 17 41 22 11 8 2 0 58 20 109
2018 ES-05 11 31 19 19 14 5 0 44 35 99
2018 ES-06 14 29 19 27 6 4 2 45 35 49
2017 ES 22 35 16 18 8 2 1 58 26 350
2017 ES-02 48 29 13 7 3 0 0 77 10 37
2017 ES-03 27 31 15 9 12 4 2 61 22 51
2017 ES-04 21 38 18 14 4 4 0 62 19 98
2017 ES-05 16 26 16 27 14 0 1 43 41 92
2017 ES-06 12 46 14 20 5 2 0 59 26 58
2014 ES 19 32 17 18 11 2 1 52 30 286
2014 ES-01 31 33 28 8 0 0 0 64 8 13
2014 ES-03 15 32 14 18 18 3 0 49 36 34
2014 ES-04 21 26 18 18 17 0 0 47 35 81
2014 ES-05 14 35 20 20 9 1 0 50 30 77
2014 ES-06 15 35 18 20 5 7 0 54 27 40

Question 42. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 30 15 15 10 2 1 59 26 439
2020 ES-02 39 22 3 15 13 6 2 67 30 37
2020 ES-03 35 28 12 17 6 1 0 65 23 67
2020 ES-04 27 34 18 11 6 4 1 64 18 129
2020 ES-05 23 33 15 16 11 1 1 57 27 123
2020 ES-06 22 27 15 13 21 1 0 50 34 55
2019 ES 20 31 15 16 16 2 1 53 32 411
2019 ES-02 15 38 20 15 8 5 0 55 24 48
2019 ES-03 23 30 20 8 17 0 2 55 25 50
2019 ES-04 27 30 9 14 16 3 1 59 31 116
2019 ES-05 17 33 18 14 15 1 2 51 30 112
2019 ES-06 15 23 18 30 13 0 0 38 44 52
2018 ES 20 30 16 15 14 3 2 53 30 365
2018 ES-02 36 25 20 7 6 7 0 65 14 31
2018 ES-03 27 37 7 12 13 4 0 66 27 55
2018 ES-04 18 35 17 15 12 2 0 55 28 109
2018 ES-05 12 26 18 17 21 3 2 41 40 98
2018 ES-06 22 21 16 19 10 6 6 49 32 49
2017 ES 23 31 13 15 15 2 1 56 31 350
2017 ES-02 34 34 13 5 5 8 0 75 11 37
2017 ES-03 29 33 4 15 13 4 2 65 31 51
2017 ES-04 22 29 12 17 17 2 0 52 35 98
2017 ES-05 14 29 17 22 18 0 0 43 40 92
2017 ES-06 24 36 17 11 9 2 2 62 20 58
2014 ES 19 31 11 17 18 3 0 52 37 286
2014 ES-01 23 54 8 0 8 6 0 82 9 13
2014 ES-03 18 17 9 24 29 3 0 36 54 34
2014 ES-04 15 31 14 20 21 0 0 46 40 81
2014 ES-05 22 31 12 19 16 1 0 54 35 77
2014 ES-06 22 27 10 25 10 5 0 52 37 40

Question 43a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 22 15 5 4 0 2 75 9 440
2020 ES-02 60 16 11 6 5 0 3 78 11 38
2020 ES-03 58 21 13 4 1 1 0 81 6 67
2020 ES-04 52 26 14 2 2 1 2 80 5 129
2020 ES-05 50 17 17 9 6 0 1 68 15 123
2020 ES-06 35 27 20 6 9 0 3 63 16 55
2019 ES 52 26 12 4 3 1 2 81 7 411
2019 ES-02 67 19 8 2 2 2 0 88 4 48
2019 ES-03 61 22 6 6 4 2 0 84 10 51
2019 ES-04 59 27 7 3 1 0 3 89 4 116
2019 ES-05 37 31 17 6 4 3 3 72 11 111
2019 ES-06 37 28 23 4 4 2 2 68 8 52

Question 43b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 49 25 13 7 3 1 2 76 11 440
2020 ES-02 45 29 5 13 5 0 3 76 19 38
2020 ES-03 44 24 16 11 0 3 1 72 11 67
2020 ES-04 45 31 13 5 1 1 3 79 7 129
2020 ES-05 53 23 12 5 6 1 1 77 11 123
2020 ES-06 52 13 15 12 7 0 1 66 19 55
2019 ES 41 26 14 8 7 1 2 70 15 412
2019 ES-02 43 29 15 8 2 2 0 74 11 48
2019 ES-03 42 26 13 8 11 0 0 68 19 51
2019 ES-04 41 27 17 5 5 2 3 72 11 116
2019 ES-05 40 28 15 6 6 3 2 71 13 112
2019 ES-06 33 24 12 14 15 0 2 59 29 52

Question 43c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 73 9 6 3 1 4 4 89 5 439
2020 ES-02 84 5 3 6 0 0 3 91 6 38
2020 ES-03 72 12 3 6 1 3 1 89 8 67
2020 ES-04 75 10 7 2 1 2 3 90 2 129
2020 ES-05 69 9 8 2 2 7 3 87 4 122
2020 ES-06 75 5 4 8 2 5 1 86 10 55
2019 ES 71 10 5 2 4 5 3 88 7 408
2019 ES-02 69 15 0 2 2 9 2 95 5 46
2019 ES-03 69 14 6 2 4 6 0 88 6 51
2019 ES-04 74 9 3 3 4 3 3 89 8 114
2019 ES-05 69 10 5 1 5 9 2 88 6 112
2019 ES-06 69 8 10 7 2 0 4 80 10 52

Question 43d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 74 11 4 1 1 2 7 93 2 438
2020 ES-02 73 14 6 2 0 0 6 92 2 37
2020 ES-03 65 23 6 2 0 0 4 92 2 67
2020 ES-04 74 11 4 0 2 2 8 94 2 129
2020 ES-05 78 7 3 1 2 3 6 94 3 122
2020 ES-06 81 9 8 0 0 1 1 92 0 55
2019 ES 79 6 3 0 1 2 9 95 1 410
2019 ES-02 83 6 4 0 0 5 2 96 0 47
2019 ES-03 64 14 6 0 4 8 6 89 4 51
2019 ES-04 83 5 2 0 2 0 9 96 2 116
2019 ES-05 78 4 5 0 0 4 9 94 0 112
2019 ES-06 75 9 0 0 0 0 15 100 0 51

Question 44. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 43 16 8 3 3 0 72 11 440
2020 ES-02 37 37 10 8 0 9 0 81 8 38
2020 ES-03 26 50 15 6 0 3 0 78 6 67
2020 ES-04 30 36 16 5 5 6 1 72 11 129
2020 ES-05 21 44 18 13 3 1 0 66 15 123
2020 ES-06 25 48 15 4 6 2 0 75 10 55
2019 ES 16 49 17 10 4 3 0 67 15 412
2019 ES-02 8 48 27 11 2 4 0 59 14 48
2019 ES-03 25 45 16 8 4 2 0 71 12 51
2019 ES-04 19 53 10 9 5 3 0 74 15 116
2019 ES-05 13 46 23 10 6 3 0 60 16 112
2019 ES-06 15 55 18 7 2 2 0 72 9 52
2018 ES 20 38 24 9 5 3 0 60 15 367
2018 ES-02 36 29 19 6 4 6 0 69 10 31
2018 ES-03 18 42 18 13 4 6 0 64 17 55
2018 ES-04 21 41 26 5 2 4 0 65 8 110
2018 ES-05 16 37 24 12 9 2 0 54 21 99
2018 ES-06 22 42 23 8 6 0 0 64 14 49
2017 ES 20 42 19 11 4 4 0 65 16 350
2017 ES-02 29 48 18 3 0 3 0 79 3 37
2017 ES-03 21 29 21 13 6 8 2 55 21 51
2017 ES-04 16 44 21 13 3 2 0 61 17 98
2017 ES-05 15 43 15 14 7 5 0 62 22 92
2017 ES-06 29 43 19 5 0 4 0 74 6 58

Question 45. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 41 10 7 3 3 0 80 10 439
2020 ES-02 67 17 10 0 3 3 0 87 3 38
2020 ES-03 41 41 12 1 2 3 0 85 3 67
2020 ES-04 34 43 10 9 2 2 1 79 11 128
2020 ES-05 32 41 11 11 2 2 0 76 13 123
2020 ES-06 29 52 6 2 8 3 0 84 10 55
2019 ES 30 45 12 8 3 3 0 77 11 407
2019 ES-02 52 27 13 6 0 2 0 81 6 48
2019 ES-03 35 44 14 2 4 2 0 80 6 50
2019 ES-04 28 46 13 5 5 3 0 76 11 115
2019 ES-05 23 50 11 13 2 2 0 74 15 109
2019 ES-06 28 45 10 9 2 6 0 78 11 52
2018 ES 34 46 12 4 1 2 0 82 6 364
2018 ES-02 57 23 20 0 0 0 0 80 0 30
2018 ES-03 42 35 12 5 2 4 0 79 8 55
2018 ES-04 30 52 12 5 1 0 0 83 6 109
2018 ES-05 24 53 14 6 2 1 0 77 8 97
2018 ES-06 38 46 4 0 2 10 0 93 2 50
2017 ES 37 43 8 8 1 3 0 82 9 350
2017 ES-02 55 42 0 0 0 3 0 100 0 37
2017 ES-03 31 42 12 8 2 4 2 77 10 51
2017 ES-04 36 45 9 7 1 2 0 82 8 98
2017 ES-05 31 49 6 9 3 2 0 81 12 92
2017 ES-06 43 36 7 11 0 4 0 82 11 58
2014 ES 48 32 8 7 2 2 0 82 9 286
2014 ES-01 54 25 13 8 0 0 0 79 8 13
2014 ES-03 33 41 12 6 6 3 0 75 13 34
2014 ES-04 41 37 10 9 3 0 0 78 11 81
2014 ES-05 48 30 5 10 1 5 0 82 12 77
2014 ES-06 57 30 7 3 0 2 0 90 3 40

Question 46. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 41 34 13 6 3 3 0 77 9 437
2020 ES-02 62 10 18 7 0 3 0 74 7 38
2020 ES-03 36 43 8 8 2 4 0 82 10 67
2020 ES-04 41 34 13 4 4 3 1 78 8 129
2020 ES-05 37 39 14 7 1 1 0 77 8 120
2020 ES-06 39 36 9 6 10 0 0 75 16 55
2019 ES 39 40 12 3 2 4 0 82 5 408
2019 ES-02 41 46 6 4 0 2 0 90 4 48
2019 ES-03 43 29 16 0 4 8 0 78 4 51
2019 ES-04 43 34 15 1 4 4 0 80 5 115
2019 ES-05 33 46 12 6 1 2 0 81 7 111
2019 ES-06 38 41 9 4 2 6 0 84 6 51
2018 ES 41 40 10 3 1 5 0 86 4 365
2018 ES-02 62 32 3 0 0 4 0 97 0 31
2018 ES-03 45 27 9 5 4 9 0 80 10 55
2018 ES-04 44 43 5 1 2 5 0 91 3 109
2018 ES-05 32 40 19 3 1 5 0 76 4 97
2018 ES-06 33 53 4 6 0 4 0 89 6 50
2017 ES 40 40 10 4 1 6 0 85 5 349
2017 ES-02 58 37 3 0 0 3 0 97 0 37
2017 ES-03 33 38 17 4 0 6 2 77 4 51
2017 ES-04 34 44 10 5 2 5 0 82 7 98
2017 ES-05 31 46 9 4 0 10 0 86 5 92
2017 ES-06 58 26 11 2 0 4 0 87 2 57
2014 ES 50 30 9 4 1 5 0 85 6 286
2014 ES-01 54 23 8 0 0 15 0 90 0 13
2014 ES-03 42 21 15 9 3 11 0 71 13 34
2014 ES-04 41 41 11 6 1 0 0 82 7 81
2014 ES-05 45 32 10 3 1 8 0 84 4 77
2014 ES-06 67 28 2 3 0 0 0 95 3 40

Question 47. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism may be promoted by providing access to anti-racism training, and promoting awareness of resources and self-directed learning on anti-racism.

Anti-racism is an active and consistent process of change to eliminate individual, institutional and systemic racism.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 33 16 5 5 5 0 72 11 440
2020 ES-02 48 23 18 2 3 6 0 76 5 38
2020 ES-03 34 40 12 11 1 1 0 75 12 67
2020 ES-04 36 30 19 3 5 6 1 71 9 129
2020 ES-05 33 36 16 5 5 6 0 73 10 123
2020 ES-06 34 34 15 5 9 3 0 70 15 55

Question 48. I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).

Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 32 8 8 5 4 2 78 14 438
2020 ES-02 52 24 4 3 3 11 3 88 7 38
2020 ES-03 45 30 4 8 6 4 3 80 15 67
2020 ES-04 37 37 9 10 3 2 2 77 13 129
2020 ES-05 33 35 10 11 5 3 3 73 17 121
2020 ES-06 54 22 5 6 6 5 1 82 12 55

Question 49. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 53 35 6 3 2 0 0 88 5 439
2020 ES-02 67 25 2 6 0 0 0 92 6 37
2020 ES-03 56 34 3 5 0 1 0 92 5 67
2020 ES-04 56 31 8 2 2 1 1 88 4 129
2020 ES-05 45 42 9 3 1 0 0 87 4 123
2020 ES-06 57 28 5 4 6 0 0 86 10 55
2019 ES 45 39 8 5 3 1 0 84 8 411
2019 ES-02 49 42 2 4 2 0 0 92 6 47
2019 ES-03 54 30 8 4 2 2 0 86 6 51
2019 ES-04 46 43 3 3 4 0 0 89 8 116
2019 ES-05 42 38 12 6 2 0 0 80 8 112
2019 ES-06 34 47 14 4 0 2 0 82 4 52
2018 ES 45 42 8 3 2 0 0 87 5 365
2018 ES-02 68 26 3 4 0 0 0 93 4 31
2018 ES-03 50 39 4 4 2 2 0 91 6 54
2018 ES-04 51 38 8 1 2 0 0 89 3 110
2018 ES-05 32 46 14 5 2 0 0 79 7 97
2018 ES-06 44 48 6 2 0 0 0 92 2 50
2017 ES 45 39 7 6 2 1 0 85 7 350
2017 ES-02 71 27 3 0 0 0 0 97 0 37
2017 ES-03 41 38 10 4 4 2 2 82 8 51
2017 ES-04 44 42 9 5 0 0 0 86 5 98
2017 ES-05 36 46 6 7 4 0 0 82 11 92
2017 ES-06 45 38 5 11 0 2 0 84 11 58
2014 ES 50 34 9 4 2 0 0 85 6 286
2014 ES-01 52 39 0 8 0 0 0 92 8 13
2014 ES-03 45 25 21 0 9 0 0 70 9 34
2014 ES-04 45 42 9 4 1 0 0 87 5 81
2014 ES-05 49 32 14 5 0 0 0 81 5 77
2014 ES-06 57 33 5 3 2 0 0 90 5 40

Question 50. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 43 34 14 7 2 0 0 77 9 437
2020 ES-02 60 20 10 11 0 0 0 79 11 38
2020 ES-03 48 33 11 5 0 3 0 84 5 66
2020 ES-04 51 27 14 5 2 0 1 78 7 128
2020 ES-05 33 43 13 8 3 0 0 76 11 122
2020 ES-06 39 30 18 9 4 0 0 69 13 55
2019 ES 35 35 14 11 5 0 0 70 16 410
2019 ES-02 51 19 19 6 2 2 0 72 8 47
2019 ES-03 35 29 26 6 4 0 0 64 10 51
2019 ES-04 35 44 11 4 5 1 0 80 10 116
2019 ES-05 32 36 13 16 4 0 0 68 20 111
2019 ES-06 25 33 17 18 6 0 0 59 24 52
2018 ES 39 35 14 7 4 1 0 75 11 365
2018 ES-02 55 39 7 0 0 0 0 93 0 31
2018 ES-03 42 31 13 9 4 2 0 74 13 55
2018 ES-04 42 42 9 4 3 0 0 84 6 109
2018 ES-05 30 34 17 12 5 1 0 65 18 97
2018 ES-06 32 34 22 8 4 0 0 66 12 50
2017 ES 32 37 17 8 6 0 0 69 14 349
2017 ES-02 50 37 7 5 0 0 0 87 5 37
2017 ES-03 32 41 14 8 4 0 2 74 12 50
2017 ES-04 31 36 21 7 5 0 0 66 12 98
2017 ES-05 25 38 16 12 9 0 0 63 21 92
2017 ES-06 33 34 16 10 5 2 0 68 16 58
2014 ES 36 35 13 12 3 1 0 72 15 286
2014 ES-01 61 23 0 16 0 0 0 84 16 13
2014 ES-03 33 36 9 14 6 3 0 71 21 34
2014 ES-04 36 33 16 12 3 0 0 69 15 81
2014 ES-05 33 31 19 13 4 0 0 64 17 77
2014 ES-06 35 40 13 12 0 0 0 75 12 40

Question 51. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 37 11 8 2 1 0 78 10 434
2020 ES-02 64 16 8 12 0 0 0 80 12 37
2020 ES-03 42 38 10 5 2 3 0 83 6 66
2020 ES-04 47 32 13 5 2 1 1 80 7 129
2020 ES-05 32 44 11 12 2 0 0 75 14 122
2020 ES-06 35 39 13 7 6 0 0 74 13 53
2019 ES 30 39 16 10 4 0 0 69 14 412
2019 ES-02 40 25 23 8 2 2 0 66 10 48
2019 ES-03 33 35 22 6 4 0 0 68 10 51
2019 ES-04 30 48 13 4 4 1 0 78 9 116
2019 ES-05 24 45 15 12 4 0 0 70 15 112
2019 ES-06 24 31 22 22 2 0 0 55 24 52
2018 ES 36 37 14 9 4 1 0 73 13 364
2018 ES-02 48 36 16 0 0 0 0 84 0 31
2018 ES-03 44 24 15 13 4 2 0 69 17 55
2018 ES-04 39 43 9 6 3 0 0 82 9 108
2018 ES-05 25 39 17 12 5 1 0 65 18 97
2018 ES-06 34 36 16 12 2 0 0 70 14 50
2017 ES 33 39 13 8 6 1 0 72 14 349
2017 ES-02 50 29 18 3 0 0 0 79 3 37
2017 ES-03 32 41 8 12 4 2 2 75 16 50
2017 ES-04 33 42 11 10 4 0 0 75 14 98
2017 ES-05 27 39 16 6 11 0 0 66 18 92
2017 ES-06 33 34 14 10 7 2 0 68 18 58
2014 ES 34 39 12 12 2 1 0 73 14 286
2014 ES-01 52 31 8 8 0 0 0 84 8 13
2014 ES-03 33 36 12 11 5 3 0 71 17 34
2014 ES-04 30 42 11 14 3 0 0 72 17 81
2014 ES-05 29 40 18 13 0 0 0 69 13 77
2014 ES-06 37 40 13 10 0 0 0 77 10 40

Question 52. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 36 28 16 12 5 3 0 66 18 439
2020 ES-02 50 17 13 14 6 0 0 67 20 38
2020 ES-03 33 27 13 20 3 5 0 62 24 67
2020 ES-04 38 30 18 6 5 2 1 69 12 129
2020 ES-05 34 28 15 14 7 2 0 63 22 122
2020 ES-06 40 18 18 13 7 4 0 60 21 55
2019 ES 27 26 19 17 8 4 0 54 26 411
2019 ES-02 26 22 27 19 4 2 0 49 23 48
2019 ES-03 32 20 27 12 8 0 0 52 21 50
2019 ES-04 29 24 20 15 9 4 0 54 25 116
2019 ES-05 23 28 16 18 8 7 0 55 28 112
2019 ES-06 22 32 14 21 8 2 0 56 30 52
2018 ES 26 27 19 16 8 3 0 55 25 366
2018 ES-02 29 29 19 20 3 0 0 58 23 31
2018 ES-03 35 18 15 16 7 9 0 58 26 55
2018 ES-04 28 25 20 17 7 3 0 55 25 110
2018 ES-05 20 35 17 14 9 4 0 57 25 97
2018 ES-06 24 22 20 20 12 2 0 47 33 50
2017 ES 25 21 21 16 12 4 1 48 29 350
2017 ES-02 29 24 29 8 5 5 0 56 14 37
2017 ES-03 18 27 17 13 15 8 2 49 32 51
2017 ES-04 21 20 19 23 12 3 0 43 37 98
2017 ES-05 28 23 21 11 14 3 0 52 26 92
2017 ES-06 29 16 26 17 9 2 2 46 27 58
2014 ES 26 28 17 14 10 5 0 57 25 286
2014 ES-01 44 15 16 8 8 8 0 64 18 13
2014 ES-03 32 30 12 9 15 2 0 64 24 34
2014 ES-04 20 30 18 16 11 5 0 52 29 81
2014 ES-05 21 27 20 15 9 9 0 52 26 77
2014 ES-06 27 38 12 15 7 0 0 65 23 40
Top of page

Mobility and Retention

Question 53. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2020 ES 31 30 39 440
2020 ES-02 30 30 40 38
2020 ES-03 26 31 43 67
2020 ES-04 31 28 40 129
2020 ES-05 35 29 36 123
2020 ES-06 30 30 39 55
2019 ES 35 26 39 411
2019 ES-02 36 19 46 48
2019 ES-03 45 28 27 50
2019 ES-04 34 25 41 116
2019 ES-05 31 31 38 112
2019 ES-06 47 19 35 52
2018 ES 40 21 38 369
2018 ES-02 39 20 42 31
2018 ES-03 35 20 46 55
2018 ES-04 40 22 39 111
2018 ES-05 41 24 35 99
2018 ES-06 54 14 32 50
2017 ES 43 22 34 350
2017 ES-02 39 19 42 37
2017 ES-03 46 18 36 51
2017 ES-04 43 28 30 98
2017 ES-05 39 22 39 92
2017 ES-06 55 21 24 58
2014 ES 34 27 40 286
2014 ES-01 25 29 46 13
2014 ES-03 24 30 47 34
2014 ES-04 37 26 37 81
2014 ES-05 32 26 42 77
2014 ES-06 43 28 29 40

Question 54. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2020 ES 8 45 39 4 0 5 135
2020 ES-03 0 46 48 6 0 0 17
2020 ES-04 10 40 45 0 0 5 40
2020 ES-05 7 49 37 2 0 5 43
2020 ES-06 7 38 43 7 0 6 16
2019 ES 6 37 47 3 3 4 143
2019 ES-02 6 46 36 6 7 0 17
2019 ES-03 0 28 50 4 9 9 22
2019 ES-04 5 43 52 0 0 0 39
2019 ES-05 6 30 51 8 0 6 34
2019 ES-06 13 41 38 0 0 9 24
2018 ES 7 37 41 7 2 5 147
2018 ES-03 0 42 43 15 0 0 19
2018 ES-04 4 43 32 9 2 9 44
2018 ES-05 5 40 43 2 2 7 40
2018 ES-06 19 22 49 4 4 4 27
2017 ES 5 36 44 5 3 8 151
2017 ES-02 0 41 32 14 7 7 14
2017 ES-03 0 37 50 4 8 0 23
2017 ES-04 2 38 45 7 0 7 42
2017 ES-05 8 30 42 3 3 14 36
2017 ES-06 9 34 47 0 3 7 32
2014 ES 5 47 38 4 9999 6 96
2014 ES-04 0 57 37 0 9999 6 30
2014 ES-05 0 48 44 8 9999 0 25
2014 ES-06 18 41 35 6 9999 0 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 11 89 440
2020 ES-03 12 88 67
2020 ES-04 10 90 129
2020 ES-05 11 89 123
2020 ES-06 20 80 55
2019 ES 11 89 412
2019 ES-03 10 90 51
2019 ES-04 13 87 116
2019 ES-05 11 89 112
2019 ES-06 17 83 52
2018 ES 11 89 369
2018 ES-03 11 89 55
2018 ES-04 9 91 111
2018 ES-05 14 86 99
2018 ES-06 10 90 50

Question 56a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 49 51 50
2020 ES-05 34 66 14
2019 ES 41 59 47
2019 ES-04 54 46 15
2019 ES-05 43 57 12
2018 ES 58 42 41
2018 ES-05 49 51 14

Question 56b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 71 29 50
2019 ES 68 32 47
2018 ES 59 41 41
2018 ES-05 65 35 14

Question 56c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 13 87 47
2019 ES-05 0 100 12

Question 56d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 50
2020 ES-04 0 100 12
2020 ES-05 0 100 14
2020 ES-06 0 100 10
2018 ES 0 100 41
2018 ES-04 0 100 10
2018 ES-05 0 100 14

Question 56f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 0 100 47
2019 ES-04 0 100 15
2019 ES-05 0 100 12
2018 ES 0 100 41
2018 ES-04 0 100 10
2018 ES-05 0 100 14

Question 57a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 28 72 50
2020 ES-05 51 49 14
2019 ES 40 60 46
2019 ES-04 58 42 15
2019 ES-05 57 43 12
2018 ES 49 51 41
2018 ES-05 41 59 14

Question 57b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 41 59 50
2020 ES-04 41 59 12
2020 ES-05 51 49 14
2020 ES-06 49 51 10
2019 ES 37 63 46
2019 ES-04 45 55 15
2019 ES-05 59 41 12
2018 ES 32 68 41
2018 ES-05 43 57 14

Question 57c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 43 57 50
2020 ES-04 41 59 12
2020 ES-05 46 54 14
2019 ES 59 41 46
2019 ES-04 53 47 15
2018 ES 41 59 41
2018 ES-05 43 57 14

Question 57d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 44 56 50
2020 ES-04 51 49 12
2020 ES-05 46 54 14
2020 ES-06 50 50 10
2019 ES 37 63 46
2019 ES-04 33 67 15
2019 ES-05 59 41 12
2018 ES 32 68 41
2018 ES-05 64 36 14

Question 57e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 33 67 50
2020 ES-05 38 62 14
2020 ES-06 48 52 10
2019 ES 22 78 46
2018 ES 42 58 41
2018 ES-05 44 56 14

Question 57f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 50 50 50
2020 ES-04 51 49 12
2020 ES-05 43 57 14
2019 ES 43 57 46
2019 ES-04 41 59 15
2019 ES-05 57 43 12
2018 ES 41 59 41
2018 ES-04 49 51 10
2018 ES-05 35 65 14

Question 57g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 32 68 50
2019 ES 26 74 46
2018 ES 34 66 41
2018 ES-05 43 57 14

Question 57h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 50
2020 ES-04 0 100 12
2020 ES-05 0 100 14
2020 ES-06 0 100 10
2019 ES 0 100 46
2019 ES-04 0 100 15
2019 ES-05 0 100 12
2018 ES 0 100 41
2018 ES-04 0 100 10
2018 ES-05 0 100 14

Question 57k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 60 40 50
2020 ES-04 49 51 12
2020 ES-05 65 35 14
2019 ES 46 54 46
2019 ES-04 40 60 15
2019 ES-05 41 59 12
2018 ES 56 44 41
2018 ES-04 49 51 10
2018 ES-05 56 44 14

Question 57l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 21 79 46
2018 ES 31 69 41
2018 ES-05 42 58 14

Question 57m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 19 81 50
2019 ES 13 87 46

Question 58a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 44 56 50
2020 ES-04 41 59 12
2020 ES-05 36 64 14
2019 ES 56 44 46
2019 ES-04 60 40 15
2019 ES-05 57 43 12
2018 ES 71 29 41

Question 58b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 26 74 50
2019 ES 24 76 46
2018 ES 27 73 41

Question 58c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 17 83 46
2019 ES-05 0 100 12

Question 58d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 17 83 50
2020 ES-04 0 100 12
2020 ES-06 50 50 10
2019 ES 11 89 46

Question 58e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 17 83 46

Question 58g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 12 88 50
2019 ES 11 89 46
2019 ES-04 0 100 15
2018 ES 22 78 41

Question 58h. What action(s) did you take to address the harassment you experienced? Other.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 15 85 46

Question 58i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 34 66 50
2020 ES-04 42 58 12
2019 ES 27 73 46
2019 ES-04 34 66 15
2018 ES 19 81 41
2018 ES-04 49 51 10

Question 59b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 29 71 40

Question 59e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 16 84 40

Question 59f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 12 88 40

Question 59g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 12 88 40

Question 59h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 12 88 40

Question 59i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 15 85 40

Question 59j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 17 83 40

Question 59l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 39 61 40

Question 59m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 40

Question 59n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 46 54 40

Question 59o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 40

Question 59p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 12 88 40

Question 60. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 18 14 14 6 6 33 8 56 20 440
2020 ES-02 19 10 13 0 0 45 13 69 0 38
2020 ES-03 25 20 15 7 0 27 6 67 11 67
2020 ES-04 21 14 19 5 3 32 6 57 13 129
2020 ES-05 14 15 10 7 10 34 12 52 30 123
2020 ES-06 15 13 14 6 14 31 7 45 32 55
2019 ES 14 12 18 7 8 30 10 44 25 410
2019 ES-02 14 19 19 2 4 33 10 57 11 47
2019 ES-03 29 6 18 2 6 24 16 57 13 51
2019 ES-04 16 12 13 4 9 32 13 52 25 116
2019 ES-05 9 10 22 12 10 30 7 29 36 112
2019 ES-06 12 16 23 10 8 25 8 40 26 52
2018 ES 11 14 23 8 5 31 8 42 20 367
2018 ES-02 13 16 10 7 0 45 10 63 15 31
2018 ES-03 14 13 18 9 4 36 6 47 22 55
2018 ES-04 19 16 18 5 4 31 8 57 13 110
2018 ES-05 4 10 28 12 8 27 10 22 32 99
2018 ES-06 6 15 37 6 4 28 4 31 15 49
2017 ES 11 12 17 10 8 34 9 41 30 350
2017 ES-02 16 16 11 5 5 43 5 61 19 37
2017 ES-03 12 13 17 13 4 37 4 42 29 51
2017 ES-04 14 13 15 7 3 38 9 52 19 98
2017 ES-05 4 10 14 9 18 31 15 26 49 92
2017 ES-06 10 15 24 12 7 24 7 37 28 58
2014 ES 13 14 20 5 8 31 9 45 22 286
2014 ES-01 21 16 15 0 0 48 0 72 0 13
2014 ES-03 12 5 24 3 6 35 15 35 18 34
2014 ES-04 14 19 16 6 6 30 10 54 20 81
2014 ES-05 8 13 23 5 13 29 8 33 29 77
2014 ES-06 10 17 13 7 7 35 10 50 27 40

Question 61. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 33 30 15 5 5 10 1 71 12 438
2020 ES-02 44 30 21 0 0 5 0 78 0 38
2020 ES-03 40 32 10 5 1 10 1 81 7 67
2020 ES-04 34 30 13 5 4 14 2 75 10 128
2020 ES-05 27 28 19 7 7 10 2 62 16 122
2020 ES-06 34 31 14 6 10 3 2 69 16 55
2019 ES 29 34 16 5 5 10 1 71 11 411
2019 ES-02 32 38 12 4 2 6 6 79 7 48
2019 ES-03 35 27 16 0 4 16 2 76 5 51
2019 ES-04 37 30 15 2 6 10 0 75 9 116
2019 ES-05 20 38 16 8 6 11 0 66 16 111
2019 ES-06 19 43 21 10 2 4 2 65 12 52
2018 ES 22 38 17 7 3 12 1 68 12 367
2018 ES-02 39 35 7 7 0 13 0 85 8 31
2018 ES-03 22 35 18 5 2 15 4 69 9 55
2018 ES-04 30 38 14 4 3 12 0 77 7 110
2018 ES-05 11 38 24 11 7 9 0 54 20 99
2018 ES-06 16 39 17 12 0 16 0 65 15 49
2017 ES 23 30 17 10 4 15 2 64 16 350
2017 ES-02 32 32 8 3 0 23 3 86 4 37
2017 ES-03 23 25 19 15 0 14 4 58 19 51
2017 ES-04 26 33 17 6 1 15 2 70 9 98
2017 ES-05 15 29 15 12 10 17 1 55 27 92
2017 ES-06 24 31 21 12 3 7 2 60 17 58
2014 ES 31 31 18 5 4 9 1 69 11 286
2014 ES-01 54 16 15 0 0 15 0 83 0 13
2014 ES-03 24 33 21 6 0 14 3 68 7 34
2014 ES-04 32 32 15 7 2 10 1 73 11 81
2014 ES-05 21 38 24 1 9 7 0 63 11 77
2014 ES-06 33 35 10 10 2 10 0 75 14 40
Top of page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 62. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 6 94 437
2020 ES-04 8 92 129
2020 ES-05 5 95 121
2019 ES 9 91 412
2019 ES-02 0 100 48
2019 ES-03 12 88 51
2019 ES-04 9 91 116
2019 ES-05 10 90 112
2019 ES-06 15 85 52
2018 ES 5 95 368
2018 ES-02 0 100 31
2018 ES-04 7 93 111

Question 63a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 45 55 27
2019 ES 21 79 36
2018 ES 30 70 20

Question 63b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 75 25 27
2019 ES 86 14 36
2019 ES-04 100 0 10

Question 63c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10

Question 63d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10
2019 ES 0 100 36
2019 ES-04 0 100 10
2019 ES-05 0 100 11
2018 ES 0 100 20

Question 63e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10

Question 63f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 20

Question 64a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 47 53 27
2020 ES-04 50 50 10
2019 ES 37 63 35
2019 ES-05 46 54 11
2018 ES 39 61 20

Question 64b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 53 47 27
2019 ES 35 65 35
2018 ES 34 66 20

Question 64c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 27 73 27
2019 ES 25 75 35

Question 64e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 23 77 27
2019 ES 32 68 35
2019 ES-05 57 43 11
2018 ES 25 75 20

Question 64f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 32 68 35
2019 ES-05 46 54 11

Question 64g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 0 100 35
2019 ES-04 0 100 10
2019 ES-05 0 100 11
2018 ES 0 100 20

Question 64h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10
2018 ES 0 100 20

Question 64j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 30 70 20

Question 64k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 0 100 35
2019 ES-04 0 100 10
2019 ES-05 0 100 11
2018 ES 0 100 20

Question 64m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10
2019 ES 0 100 35
2019 ES-04 0 100 10
2019 ES-05 0 100 11
2018 ES 0 100 20

Question 64n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 ES 23 77 35
2019 ES-05 46 54 11

Question 65a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 30 70 27
2019 ES 28 72 35
2018 ES 30 70 20

Question 65b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 29 71 27

Question 65d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 23 77 27

Question 65h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 0 100 27
2020 ES-04 0 100 10

Question 65i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 48 52 27
2019 ES 52 48 35
2019 ES-05 55 45 11
2018 ES 56 44 20

Question 66a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 18

Question 66b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 38 62 18

Question 66c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 18

Question 66d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 18

Question 66h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 18

Question 66l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 28 72 18

Question 66m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 0 100 18

Question 66n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 ES 49 51 18

Question 67. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 19 14 15 4 3 38 8 60 13 440
2020 ES-02 18 8 8 5 0 47 14 67 13 38
2020 ES-03 30 15 14 6 0 34 1 69 9 67
2020 ES-04 19 17 13 5 3 37 5 64 13 129
2020 ES-05 14 15 18 4 2 37 10 54 12 123
2020 ES-06 20 9 20 0 8 36 7 51 14 55
2019 ES 15 13 21 5 4 34 9 49 15 411
2019 ES-02 13 12 25 2 2 38 8 47 7 48
2019 ES-03 25 8 18 0 2 36 12 62 4 51
2019 ES-04 17 10 15 7 5 33 13 51 22 116
2019 ES-05 12 14 26 5 5 32 6 42 16 112
2019 ES-06 10 19 24 10 2 27 8 45 18 51
2018 ES 11 14 22 4 3 40 8 46 12 369
2018 ES-02 10 22 3 0 0 58 7 90 0 31
2018 ES-03 16 11 13 7 5 42 5 52 24 55
2018 ES-04 17 16 19 4 3 35 7 56 11 111
2018 ES-05 3 10 27 4 3 41 11 27 15 99
2018 ES-06 8 14 38 0 0 38 2 37 0 50
2017 ES 12 11 17 4 4 44 7 49 17 350
2017 ES-02 24 11 5 0 3 47 11 81 6 37
2017 ES-03 14 11 17 6 2 44 6 50 16 51
2017 ES-04 15 12 16 3 1 44 8 58 8 98
2017 ES-05 3 13 14 3 10 49 8 37 31 92
2017 ES-06 12 9 28 3 4 40 5 37 13 58
2014 ES 14 13 19 4 3 38 10 51 13 284
2014 ES-01 31 15 15 0 0 39 0 76 0 13
2014 ES-03 9 6 20 6 6 35 18 32 26 34
2014 ES-04 17 15 16 3 5 35 10 58 14 81
2014 ES-05 8 12 23 3 0 42 12 43 6 77
2014 ES-06 8 18 15 5 0 49 5 56 11 39

Question 68. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 29 16 5 3 11 2 74 9 439
2020 ES-02 48 15 18 5 0 10 3 73 6 38
2020 ES-03 40 30 9 3 1 16 0 84 5 67
2020 ES-04 36 26 15 6 2 14 2 73 9 129
2020 ES-05 28 36 20 6 1 8 2 71 8 123
2020 ES-06 37 28 13 2 10 7 4 73 13 54
2019 ES 30 34 15 3 4 12 1 74 8 411
2019 ES-02 28 35 16 2 2 13 4 76 5 48
2019 ES-03 37 22 14 0 2 22 4 79 3 51
2019 ES-04 35 32 14 2 5 11 1 76 8 115
2019 ES-05 24 43 14 4 4 11 0 75 9 112
2019 ES-06 23 37 19 9 2 8 2 66 13 52
2018 ES 24 37 17 3 2 15 1 72 7 369
2018 ES-02 36 38 10 0 0 16 0 88 0 31
2018 ES-03 29 27 9 5 5 22 2 74 14 55
2018 ES-04 31 36 16 3 3 11 1 76 6 111
2018 ES-05 13 42 22 3 1 18 1 68 5 99
2018 ES-06 16 40 24 4 0 16 0 66 5 50
2017 ES 25 31 16 3 4 18 3 71 9 350
2017 ES-02 45 23 5 0 3 16 8 90 3 37
2017 ES-03 27 29 19 6 0 15 4 69 7 51
2017 ES-04 26 26 18 3 1 23 2 70 6 98
2017 ES-05 13 36 17 3 9 21 1 62 16 92
2017 ES-06 24 40 17 4 2 12 2 74 6 58
2014 ES 32 31 17 4 2 14 1 74 7 285
2014 ES-01 62 8 23 0 0 6 0 75 0 13
2014 ES-03 24 21 23 9 3 20 0 56 15 34
2014 ES-04 35 28 15 3 5 14 1 74 9 81
2014 ES-05 26 38 17 1 0 18 0 78 2 77
2014 ES-06 27 40 15 5 0 12 0 77 6 40

Of those who indicated that they were a victim of race-based discrimination:

Question 69. I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 0 9 16 25 34 8 9 10 70 12
Top of page

Stress and Well-Being

Question 70a. Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 45 25 15 7 6 0 1 72 14 439
2020 ES-02 44 28 10 10 5 0 3 73 16 38
2020 ES-03 41 22 17 12 9 0 0 63 21 67
2020 ES-04 43 31 14 3 8 0 2 75 11 129
2020 ES-05 47 22 16 7 7 1 1 70 13 122
2020 ES-06 54 25 10 9 2 1 0 80 11 55

Question 70b. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 42 29 15 8 5 0 1 71 14 439
2020 ES-02 45 18 16 18 2 0 0 64 20 38
2020 ES-03 33 36 13 10 6 0 1 70 17 67
2020 ES-04 44 34 13 6 2 0 1 79 8 129
2020 ES-05 42 28 18 6 5 0 1 71 11 122
2020 ES-06 45 19 11 12 13 0 0 64 25 55
2019 ES 28 32 22 9 8 1 1 61 17 411
2019 ES-02 39 29 19 6 4 0 2 70 10 48
2019 ES-03 33 31 18 6 8 2 2 66 15 51
2019 ES-04 29 38 18 7 7 0 1 68 14 116
2019 ES-05 21 33 26 7 12 1 0 55 19 111
2019 ES-06 27 21 29 15 8 0 0 47 23 52
2018 ES 23 31 21 12 12 1 1 55 24 368
2018 ES-02 22 39 13 13 13 0 0 61 26 31
2018 ES-03 29 33 17 6 13 2 2 64 19 55
2018 ES-04 30 29 19 12 9 0 1 59 22 110
2018 ES-05 13 39 15 15 15 1 1 53 31 99
2018 ES-06 27 18 32 8 14 0 0 45 22 50
2017 ES 25 29 21 11 13 0 2 55 24 350
2017 ES-02 27 37 8 13 13 0 3 65 27 37
2017 ES-03 25 30 21 8 10 0 6 59 18 51
2017 ES-04 30 26 19 10 12 0 2 57 23 98
2017 ES-05 20 30 20 16 13 0 1 50 29 92
2017 ES-06 25 29 29 3 14 0 0 54 17 58

Question 70c. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 21 25 27 16 10 0 1 47 26 440
2020 ES-02 38 14 22 24 2 0 0 53 26 38
2020 ES-03 26 27 25 14 9 0 0 52 22 67
2020 ES-04 22 33 25 13 6 0 2 56 19 129
2020 ES-05 15 26 26 21 11 0 1 41 32 123
2020 ES-06 13 15 39 13 21 0 0 28 33 55
2019 ES 20 33 28 12 6 1 1 53 18 410
2019 ES-02 17 48 22 4 4 0 6 68 9 48
2019 ES-03 35 28 24 8 4 2 0 64 12 51
2019 ES-04 22 32 30 11 4 0 0 55 15 115
2019 ES-05 15 30 34 12 7 1 0 46 20 111
2019 ES-06 7 32 33 18 10 0 0 39 28 52
2018 ES 14 34 27 15 10 1 1 48 25 367
2018 ES-02 13 62 22 3 0 0 0 74 3 31
2018 ES-03 24 29 29 11 4 4 0 55 15 55
2018 ES-04 12 39 26 15 7 0 0 51 23 110
2018 ES-05 10 25 32 17 12 1 2 36 30 99
2018 ES-06 11 26 18 24 20 0 0 37 45 50
2017 ES 18 33 27 17 4 1 1 51 21 350
2017 ES-02 32 34 26 8 0 0 0 66 8 37
2017 ES-03 29 35 17 12 0 4 4 69 13 51
2017 ES-04 16 42 29 10 3 0 0 58 13 98
2017 ES-05 15 28 28 24 5 0 0 43 29 92
2017 ES-06 7 28 26 28 12 0 0 34 40 58

Question 70d. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 26 32 24 9 9 0 1 58 17 438
2020 ES-02 40 31 16 13 0 0 0 71 13 37
2020 ES-03 32 27 27 9 4 0 0 59 13 67
2020 ES-04 28 34 20 10 5 0 3 63 16 129
2020 ES-05 18 35 30 7 10 0 0 53 17 123
2020 ES-06 19 32 25 7 17 0 0 50 25 54
2019 ES 27 35 22 9 6 1 1 63 15 410
2019 ES-02 37 35 17 4 0 0 6 77 4 48
2019 ES-03 39 33 14 6 6 2 0 73 12 51
2019 ES-04 27 39 24 4 6 0 0 66 10 116
2019 ES-05 19 35 23 14 7 1 0 55 22 111
2019 ES-06 17 29 28 18 8 0 0 46 26 51
2018 ES 20 31 22 16 8 1 1 53 25 366
2018 ES-02 23 45 26 3 3 0 0 68 7 31
2018 ES-03 29 38 11 16 0 5 0 71 17 55
2018 ES-04 22 33 26 14 5 0 0 55 18 109
2018 ES-05 13 30 25 14 14 2 2 44 29 98
2018 ES-06 13 26 14 31 16 0 0 39 47 50
2017 ES 28 28 21 14 7 0 1 57 21 350
2017 ES-02 44 32 13 3 0 0 8 83 3 37
2017 ES-03 37 31 21 6 2 0 4 70 8 51
2017 ES-04 31 27 26 11 6 0 0 57 17 98
2017 ES-05 23 26 24 16 11 1 0 49 27 92
2017 ES-06 12 31 17 28 12 0 0 43 40 58

Question 70e. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 23 20 15 11 1 0 53 26 438
2020 ES-02 43 24 10 19 4 0 0 67 23 38
2020 ES-03 39 21 23 11 4 2 0 61 15 66
2020 ES-04 31 30 19 12 7 0 2 62 19 129
2020 ES-05 27 21 21 18 13 1 0 49 31 122
2020 ES-06 11 22 27 13 27 0 0 33 40 55
2019 ES 22 28 24 14 10 1 1 51 25 407
2019 ES-02 28 40 15 11 5 0 2 69 15 47
2019 ES-03 40 30 8 12 6 2 2 72 19 50
2019 ES-04 25 28 30 10 7 1 1 53 17 116
2019 ES-05 17 30 28 14 11 1 0 47 25 109
2019 ES-06 4 22 28 32 14 0 0 26 46 52
2018 ES 22 25 24 16 11 1 1 48 27 365
2018 ES-02 29 45 19 3 3 0 0 74 7 31
2018 ES-03 31 20 22 11 7 7 2 56 20 55
2018 ES-04 22 33 25 13 6 0 1 55 20 109
2018 ES-05 13 17 29 23 14 1 2 31 38 98
2018 ES-06 20 20 14 23 23 0 0 40 46 49
2017 ES 24 26 24 14 8 1 2 52 23 349
2017 ES-02 37 29 15 11 0 0 8 72 11 37
2017 ES-03 33 23 17 14 4 6 4 62 19 51
2017 ES-04 31 25 28 8 6 1 1 57 15 97
2017 ES-05 12 29 29 18 12 0 0 41 30 92
2017 ES-06 15 27 19 19 17 0 2 44 37 58

Question 70f. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 44 23 16 8 6 0 2 69 15 437
2020 ES-02 58 25 13 3 0 0 0 83 3 37
2020 ES-03 52 15 15 13 2 0 3 69 15 67
2020 ES-04 47 25 13 9 3 0 3 74 12 128
2020 ES-05 41 28 15 8 6 0 2 70 15 122
2020 ES-06 33 15 30 6 17 0 0 47 23 55
2019 ES 52 24 10 8 2 1 3 79 11 410
2019 ES-02 56 23 6 4 2 0 8 86 7 48
2019 ES-03 62 18 4 4 4 2 6 87 9 51
2019 ES-04 58 22 9 7 1 0 3 83 8 116
2019 ES-05 44 34 9 7 4 1 2 80 11 110
2019 ES-06 39 19 22 16 2 0 2 59 18 52
2018 ES 50 24 13 5 4 1 3 77 10 367
2018 ES-02 77 13 7 0 0 0 3 93 0 31
2018 ES-03 64 22 9 2 0 2 2 89 2 55
2018 ES-04 55 22 11 3 3 0 6 82 6 109
2018 ES-05 39 27 18 7 4 2 2 69 12 99
2018 ES-06 27 30 18 14 11 0 0 57 25 50
2017 ES 50 24 13 4 2 1 7 79 7 350
2017 ES-02 50 29 5 0 0 0 16 94 0 37
2017 ES-03 65 17 2 4 0 0 11 93 4 51
2017 ES-04 60 20 5 4 2 1 7 88 7 98
2017 ES-05 40 31 17 5 1 1 4 75 7 92
2017 ES-06 27 24 34 4 5 0 5 54 9 58

Question 70g. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 24 28 22 13 11 0 1 53 25 439
2020 ES-02 32 31 16 13 8 0 0 63 21 38
2020 ES-03 26 21 26 12 12 2 2 49 25 66
2020 ES-04 25 32 26 11 4 0 1 58 15 129
2020 ES-05 22 27 19 18 15 0 0 48 33 123
2020 ES-06 22 26 20 11 21 0 0 48 32 55
2019 ES 34 31 19 10 5 1 0 66 15 411
2019 ES-02 36 40 21 0 4 0 0 75 4 48
2019 ES-03 51 21 8 12 6 2 0 73 19 51
2019 ES-04 41 35 12 9 3 0 0 77 11 116
2019 ES-05 22 36 23 11 6 1 1 59 17 111
2019 ES-06 22 18 35 18 8 0 0 40 26 52
2018 ES 32 29 19 12 7 1 1 62 19 366
2018 ES-02 48 36 6 6 3 0 0 84 10 31
2018 ES-03 48 33 9 6 2 2 0 83 8 54
2018 ES-04 40 25 16 10 8 0 1 65 18 109
2018 ES-05 19 31 22 19 6 2 2 51 26 99
2018 ES-06 13 26 36 11 14 0 0 39 25 50
2017 ES 30 34 19 13 3 0 1 65 16 346
2017 ES-02 50 23 16 8 3 0 0 73 11 37
2017 ES-03 41 34 10 10 2 0 4 77 12 50
2017 ES-04 36 36 17 10 2 0 0 71 12 95
2017 ES-05 22 36 21 17 4 0 0 58 21 92
2017 ES-06 16 31 29 19 5 0 0 46 24 58

Question 70h. Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemic

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 25 18 11 11 0 6 58 23 439
2020 ES-02 28 17 22 10 10 0 13 52 23 38
2020 ES-03 39 19 9 13 12 0 8 62 28 66
2020 ES-04 32 29 19 7 5 1 6 66 14 129
2020 ES-05 22 25 21 14 14 0 3 49 29 123
2020 ES-06 23 27 18 10 20 1 1 51 31 55

Question 70i. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 35 20 8 4 2 1 68 12 440
2020 ES-02 43 37 13 7 0 0 0 79 7 38
2020 ES-03 32 31 27 3 2 1 3 67 5 67
2020 ES-04 34 34 18 7 2 3 2 72 10 129
2020 ES-05 21 43 16 12 7 0 1 65 19 123
2020 ES-06 40 27 22 4 7 0 0 67 11 55
2019 ES 26 32 27 9 4 1 1 60 13 410
2019 ES-02 31 33 26 8 0 0 2 65 8 48
2019 ES-03 31 36 16 10 0 6 0 72 11 50
2019 ES-04 23 31 32 7 5 1 1 55 12 116
2019 ES-05 27 33 23 8 7 1 1 61 16 111
2019 ES-06 22 30 36 12 0 0 0 53 12 52
2018 ES 21 35 23 13 6 1 1 57 19 367
2018 ES-02 32 39 13 16 0 0 0 71 16 31
2018 ES-03 32 33 9 11 6 5 4 71 19 54
2018 ES-04 24 39 22 11 4 1 0 64 14 111
2018 ES-05 14 33 27 14 10 1 0 48 25 99
2018 ES-06 18 28 29 21 4 0 0 46 25 49
2017 ES 25 31 24 11 7 1 1 58 18 345
2017 ES-02 37 24 29 5 0 3 3 64 6 37
2017 ES-03 28 29 22 14 2 0 6 61 17 50
2017 ES-04 22 34 27 10 6 0 0 56 17 95
2017 ES-05 23 30 20 13 12 1 1 55 25 91
2017 ES-06 22 36 22 12 7 0 0 58 19 58

Question 70j. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 26 32 23 10 7 1 1 59 18 439
2020 ES-02 38 28 16 16 0 0 3 68 16 38
2020 ES-03 35 23 28 8 5 2 0 59 13 66
2020 ES-04 28 36 22 8 3 2 1 66 11 129
2020 ES-05 17 33 26 11 12 0 0 51 24 123
2020 ES-06 28 30 16 13 13 0 0 58 26 55
2019 ES 20 32 26 14 7 1 1 52 21 410
2019 ES-02 27 41 14 14 2 0 2 69 16 48
2019 ES-03 27 28 28 9 6 2 0 56 15 50
2019 ES-04 19 39 28 9 4 2 0 59 13 116
2019 ES-05 17 27 29 12 12 1 2 45 25 111
2019 ES-06 13 28 27 26 6 0 0 42 31 52
2018 ES 17 28 29 15 10 1 1 45 25 367
2018 ES-02 19 52 19 3 4 3 0 73 7 31
2018 ES-03 25 31 22 7 9 4 2 59 17 55
2018 ES-04 18 31 32 14 5 1 0 49 19 110
2018 ES-05 13 23 25 23 16 1 0 36 39 99
2018 ES-06 10 14 41 21 12 0 2 24 34 49
2017 ES 18 35 21 15 9 0 1 54 25 346
2017 ES-02 26 45 13 10 3 0 3 73 13 37
2017 ES-03 24 27 27 16 2 0 4 53 18 50
2017 ES-04 17 41 23 13 6 0 0 58 19 95
2017 ES-05 13 34 18 19 15 0 0 47 35 92
2017 ES-06 15 29 21 20 14 0 0 45 35 58

Question 70k. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 28 32 20 12 7 1 1 61 19 439
2020 ES-02 32 35 15 13 6 0 0 67 19 38
2020 ES-03 29 24 27 15 5 0 0 53 20 67
2020 ES-04 34 36 14 8 3 3 2 74 11 129
2020 ES-05 22 36 20 11 11 1 0 58 22 123
2020 ES-06 31 23 24 13 7 2 0 54 21 55
2019 ES 20 31 24 14 9 1 0 52 24 409
2019 ES-02 14 36 35 10 4 0 0 50 15 48
2019 ES-03 26 30 22 10 6 6 0 60 17 50
2019 ES-04 25 34 21 9 10 0 1 60 19 116
2019 ES-05 20 30 24 15 10 1 0 50 25 110
2019 ES-06 13 22 27 26 12 0 0 35 38 52
2018 ES 19 31 20 20 9 1 1 51 29 368
2018 ES-02 23 45 19 10 4 0 0 68 13 31
2018 ES-03 27 31 11 13 9 5 4 64 24 55
2018 ES-04 17 38 22 15 6 0 2 56 22 111
2018 ES-05 14 21 21 31 11 1 1 36 43 99
2018 ES-06 22 24 21 23 10 0 0 46 33 49
2017 ES 21 32 19 17 9 1 1 54 27 345
2017 ES-02 32 29 19 15 3 0 3 62 19 37
2017 ES-03 30 25 18 18 4 2 4 58 23 50
2017 ES-04 22 37 17 20 4 0 0 59 24 95
2017 ES-05 10 33 21 18 15 1 1 44 35 92
2017 ES-06 23 26 23 14 14 0 0 49 28 57

Question 70l. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 48 27 11 6 6 1 1 77 12 436
2020 ES-02 55 33 4 2 3 3 0 90 5 37
2020 ES-03 47 23 14 11 5 0 0 70 15 67
2020 ES-04 47 31 11 2 5 2 2 81 8 127
2020 ES-05 49 22 14 8 7 0 0 71 15 122
2020 ES-06 49 26 8 10 6 1 0 76 16 55
2019 ES 40 31 14 8 6 1 1 72 15 405
2019 ES-02 42 23 16 9 6 0 4 68 15 47
2019 ES-03 43 32 14 2 4 4 0 79 6 50
2019 ES-04 43 35 6 8 7 0 1 79 15 115
2019 ES-05 40 30 15 7 6 1 1 71 14 109
2019 ES-06 25 31 21 14 8 0 0 56 22 51

Question 70m. Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleagues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 31 29 21 11 7 0 0 61 18 440
2020 ES-02 39 21 22 13 6 0 0 59 18 38
2020 ES-03 24 32 22 15 7 0 0 56 22 67
2020 ES-04 32 31 22 6 7 2 1 65 13 129
2020 ES-05 30 32 17 13 8 0 1 62 20 123
2020 ES-06 30 25 26 12 6 0 0 56 18 55

Question 70n. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 29 35 19 10 5 1 0 65 16 438
2020 ES-02 36 25 25 11 0 3 0 64 11 38
2020 ES-03 31 29 20 14 4 2 0 61 19 65
2020 ES-04 26 44 17 8 5 2 0 70 12 129
2020 ES-05 28 37 16 11 7 0 1 66 18 123
2020 ES-06 35 28 19 9 7 0 0 64 17 55
2019 ES 36 34 17 8 4 1 1 71 12 408
2019 ES-02 41 36 13 5 2 0 4 80 7 48
2019 ES-03 44 26 10 12 4 4 0 73 17 50
2019 ES-04 39 35 17 6 2 0 1 75 8 116
2019 ES-05 25 37 24 9 5 1 0 62 13 111
2019 ES-06 37 29 18 12 4 0 0 66 16 51
2018 ES 28 34 19 11 7 1 1 63 18 365
2018 ES-02 33 35 22 6 4 0 0 68 10 31
2018 ES-03 30 42 13 4 5 4 2 77 10 54
2018 ES-04 35 31 23 9 2 0 0 67 11 111
2018 ES-05 26 29 20 15 7 1 2 57 23 98
2018 ES-06 18 38 10 17 17 0 0 56 34 48
2017 ES 32 36 17 10 3 1 2 70 13 343
2017 ES-02 43 43 11 3 0 0 0 86 3 36
2017 ES-03 39 31 16 6 2 0 6 75 8 50
2017 ES-04 34 34 13 17 2 1 0 68 19 95
2017 ES-05 26 37 19 9 5 1 2 66 15 91
2017 ES-06 26 37 25 9 2 0 2 64 11 57

Question 70o. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 46 29 16 4 3 0 1 76 8 438
2020 ES-02 47 19 20 6 9 0 0 66 14 37
2020 ES-03 36 31 20 7 3 0 3 69 11 66
2020 ES-04 52 28 16 2 3 0 0 80 5 129
2020 ES-05 42 35 16 4 2 0 1 78 6 123
2020 ES-06 49 26 11 9 4 0 0 76 13 55
2019 ES 57 23 13 2 3 1 2 82 5 408
2019 ES-02 70 18 6 2 0 0 4 91 3 47
2019 ES-03 50 16 16 2 8 4 4 72 11 50
2019 ES-04 54 26 17 1 2 0 1 81 3 115
2019 ES-05 55 22 12 4 5 1 1 78 10 111
2019 ES-06 57 27 14 0 0 0 2 86 0 52
2018 ES 52 23 14 6 2 1 2 77 9 368
2018 ES-02 55 26 7 7 0 3 3 86 7 31
2018 ES-03 66 14 12 0 2 2 4 85 2 55
2018 ES-04 50 21 15 8 4 0 2 73 12 111
2018 ES-05 46 23 19 7 3 1 1 71 10 99
2018 ES-06 55 23 14 6 0 0 2 79 6 49
2017 ES 52 24 13 5 3 0 2 78 8 349
2017 ES-02 60 24 8 0 3 0 5 89 3 37
2017 ES-03 54 19 16 6 2 0 4 76 8 51
2017 ES-04 45 31 13 6 3 0 2 77 9 98
2017 ES-05 56 26 8 5 3 0 2 83 9 91
2017 ES-06 48 21 19 9 3 0 0 69 12 58

Question 70p. Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 28 37 21 10 5 0 0 65 14 440
2020 ES-02 29 44 14 11 2 0 0 73 13 38
2020 ES-03 27 35 20 9 7 1 0 63 17 67
2020 ES-04 30 38 21 7 3 0 0 68 10 129
2020 ES-05 24 39 19 14 4 0 1 63 18 123
2020 ES-06 29 28 26 9 8 0 0 57 17 55

Question 70q. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 63 21 7 2 2 1 5 89 4 440
2020 ES-02 70 19 6 3 0 0 2 92 3 38
2020 ES-03 55 23 11 1 3 1 6 84 5 67
2020 ES-04 63 23 5 1 2 0 5 91 3 129
2020 ES-05 61 23 6 2 2 1 4 88 5 123
2020 ES-06 65 9 12 4 2 1 7 81 6 55
2019 ES 74 12 6 1 1 1 5 92 3 406
2019 ES-02 77 12 4 0 0 2 4 96 0 48
2019 ES-03 67 19 4 0 2 4 4 94 2 50
2019 ES-04 79 8 6 2 1 1 4 91 3 115
2019 ES-05 69 13 6 3 3 1 6 88 6 109
2019 ES-06 69 12 8 0 0 0 12 91 0 51
2018 ES 71 13 8 2 2 1 4 88 3 365
2018 ES-02 71 13 6 3 3 0 3 87 6 31
2018 ES-03 75 5 7 2 0 2 9 90 2 55
2018 ES-04 67 18 7 2 3 0 4 89 5 109
2018 ES-05 74 9 11 0 2 1 3 87 2 99
2018 ES-06 71 12 6 4 0 0 6 89 4 49

Question 70r. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 74 11 6 3 4 0 2 87 7 439
2020 ES-02 81 8 0 8 3 0 0 89 11 38
2020 ES-03 72 11 6 4 4 0 3 85 9 67
2020 ES-04 75 13 5 1 4 0 2 90 5 129
2020 ES-05 73 11 7 2 5 0 3 86 7 122
2020 ES-06 70 7 8 6 6 1 2 80 12 55
2019 ES 72 9 6 4 5 2 3 84 9 410
2019 ES-02 81 4 2 6 0 2 4 91 7 48
2019 ES-03 76 8 4 0 6 2 4 89 6 49
2019 ES-04 73 9 5 3 5 2 4 86 9 116
2019 ES-05 67 12 5 5 8 1 3 82 13 112
2019 ES-06 64 7 17 4 6 2 0 72 10 52
2018 ES 70 13 8 2 2 1 4 87 5 367
2018 ES-02 68 20 9 0 0 0 3 90 0 31
2018 ES-03 78 5 7 4 0 2 4 89 4 55
2018 ES-04 73 14 7 1 3 0 2 89 4 110
2018 ES-05 62 13 9 3 6 1 6 80 10 99
2018 ES-06 73 14 8 0 0 0 4 91 0 49
2017 ES 69 14 3 4 5 1 4 88 9 349
2017 ES-02 82 3 3 3 3 0 8 91 6 37
2017 ES-03 67 14 2 4 6 2 6 87 10 51
2017 ES-04 64 22 2 3 4 1 3 90 8 98
2017 ES-05 71 9 4 7 5 1 3 83 12 91
2017 ES-06 67 17 7 2 3 2 2 88 5 58

Question 70s. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 67 19 8 4 1 0 1 87 5 437
2020 ES-02 73 6 8 8 3 0 2 81 11 38
2020 ES-03 70 14 7 6 0 0 3 87 6 66
2020 ES-04 71 22 4 2 2 0 1 93 3 129
2020 ES-05 61 26 9 2 1 0 1 88 3 121
2020 ES-06 65 12 14 5 2 1 0 78 7 55
2019 ES 54 28 9 3 3 1 2 85 6 409
2019 ES-02 61 18 11 4 0 2 4 84 4 48
2019 ES-03 62 20 8 2 2 2 4 88 4 50
2019 ES-04 55 31 9 1 4 0 1 87 4 116
2019 ES-05 48 33 7 3 5 1 2 84 9 111
2019 ES-06 47 33 11 6 0 0 2 82 6 51
2018 ES 56 26 10 3 2 1 2 84 5 366
2018 ES-02 55 23 19 3 0 0 0 78 3 31
2018 ES-03 66 20 2 2 4 2 5 92 6 55
2018 ES-04 62 25 7 3 2 0 2 88 5 110
2018 ES-05 51 30 10 3 4 1 1 82 7 97
2018 ES-06 52 28 16 4 0 0 0 80 4 50
2017 ES 54 30 7 4 3 0 3 86 7 349
2017 ES-02 61 29 3 3 0 0 5 94 3 37
2017 ES-03 54 25 4 10 2 0 6 84 12 51
2017 ES-04 52 32 9 1 2 0 4 87 3 98
2017 ES-05 52 28 10 5 5 0 0 80 11 92
2017 ES-06 60 30 5 4 0 0 2 91 4 57

Question 70t. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 63 19 7 4 5 0 2 83 9 438
2020 ES-02 69 16 6 8 0 0 2 86 8 38
2020 ES-03 65 9 13 3 6 0 3 77 10 66
2020 ES-04 70 18 4 3 2 0 2 90 5 128
2020 ES-05 55 27 4 5 8 0 1 83 13 123
2020 ES-06 60 15 18 0 6 1 0 76 6 55
2019 ES 57 23 8 5 5 1 2 81 11 407
2019 ES-02 65 16 11 2 0 2 4 87 2 48
2019 ES-03 61 22 4 2 2 2 6 91 5 50
2019 ES-04 58 22 6 7 6 0 1 81 13 114
2019 ES-05 52 27 6 5 8 1 1 80 13 110
2019 ES-06 48 24 15 8 6 0 0 71 14 52
2018 ES 57 20 11 6 4 1 2 78 10 366
2018 ES-02 71 10 12 7 0 0 0 81 7 31
2018 ES-03 74 4 7 5 2 2 5 84 8 55
2018 ES-04 58 26 7 4 4 0 2 85 7 110
2018 ES-05 44 25 16 7 6 1 1 70 14 97
2018 ES-06 56 16 16 10 2 0 0 72 12 50
2017 ES 53 22 11 7 6 0 2 76 12 349
2017 ES-02 58 16 15 5 0 0 5 78 6 37
2017 ES-03 58 16 11 2 10 0 4 76 12 51
2017 ES-04 49 27 11 6 4 1 1 78 10 98
2017 ES-05 47 28 5 10 8 0 1 76 18 91
2017 ES-06 57 16 16 9 2 0 2 74 11 58

Question 70u. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 63 10 4 1 0 0 20 92 2 439
2020 ES-02 67 6 0 3 0 0 24 96 4 38
2020 ES-03 68 3 6 2 0 0 21 91 2 66
2020 ES-04 67 6 2 1 1 1 22 95 2 129
2020 ES-05 58 15 7 0 0 0 21 92 0 123
2020 ES-06 57 18 6 4 0 1 14 88 5 55
2019 ES 60 8 4 2 1 1 24 92 3 408
2019 ES-02 71 2 0 2 0 2 23 97 3 48
2019 ES-03 62 6 0 0 0 2 30 100 0 49
2019 ES-04 66 5 4 1 0 0 24 93 1 116
2019 ES-05 55 11 3 1 3 1 27 91 5 110
2019 ES-06 59 18 6 2 0 0 15 90 2 52
2018 ES 51 10 4 1 0 1 32 91 2 364
2018 ES-02 44 3 3 0 0 0 49 94 0 30
2018 ES-03 62 7 2 0 0 2 28 97 0 55
2018 ES-04 53 5 4 3 0 0 36 90 4 110
2018 ES-05 49 11 2 0 0 1 36 97 0 97
2018 ES-06 49 27 13 2 0 0 10 84 2 49
2017 ES 51 12 3 2 1 0 30 91 4 350
2017 ES-02 71 0 0 0 0 0 29 100 0 37
2017 ES-03 44 14 2 0 0 0 40 97 0 51
2017 ES-04 45 11 4 0 1 0 39 92 2 98
2017 ES-05 55 10 3 2 2 0 28 90 6 92
2017 ES-06 50 22 5 7 0 0 16 86 8 58

Question 70v. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 76 14 4 2 1 0 3 94 3 439
2020 ES-02 79 2 5 9 0 3 2 85 9 37
2020 ES-03 76 15 0 1 0 0 8 98 2 67
2020 ES-04 80 10 5 2 1 0 3 93 2 129
2020 ES-05 72 19 5 1 1 0 2 94 2 123
2020 ES-06 76 20 2 2 0 0 0 96 2 55
2019 ES 72 16 5 0 1 1 6 94 1 407
2019 ES-02 77 12 2 0 0 2 6 98 0 48
2019 ES-03 68 14 4 0 0 2 12 95 0 50
2019 ES-04 65 24 4 1 1 0 5 94 2 115
2019 ES-05 69 14 6 0 2 1 8 91 2 110
2019 ES-06 82 12 4 0 0 0 2 96 0 51
2018 ES 67 20 4 3 1 0 5 92 4 363
2018 ES-02 71 20 3 3 0 0 3 94 3 31
2018 ES-03 69 18 0 2 0 2 9 98 2 54
2018 ES-04 71 16 6 3 0 0 5 91 3 109
2018 ES-05 65 23 3 4 1 0 4 91 6 96
2018 ES-06 72 20 6 2 0 0 0 92 2 50
2017 ES 73 12 5 1 0 1 8 94 1 348
2017 ES-02 81 5 0 0 0 0 13 100 0 37
2017 ES-03 73 12 2 0 0 2 11 98 0 51
2017 ES-04 70 10 8 1 0 0 10 90 1 98
2017 ES-05 66 20 6 0 0 1 7 93 0 90
2017 ES-06 83 11 5 0 0 0 2 95 0 58

Question 70w. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 65 19 6 4 4 0 2 86 8 438
2020 ES-02 64 5 15 9 5 0 3 71 14 38
2020 ES-03 53 21 7 9 9 0 0 75 18 66
2020 ES-04 69 17 6 2 2 0 3 90 4 128
2020 ES-05 63 25 3 6 1 0 3 90 7 123
2020 ES-06 74 20 3 0 2 0 0 95 2 55
2019 ES 68 16 4 2 6 1 2 87 9 410
2019 ES-02 61 20 2 4 8 0 4 85 13 48
2019 ES-03 70 12 0 2 8 2 6 89 11 50
2019 ES-04 71 14 5 3 4 1 3 88 7 116
2019 ES-05 66 19 5 2 6 1 1 87 8 111
2019 ES-06 74 19 4 2 0 0 2 94 2 52
2018 ES 74 13 6 3 3 1 1 88 6 366
2018 ES-02 61 16 10 3 7 0 3 80 10 31
2018 ES-03 67 11 2 13 4 2 2 81 17 55
2018 ES-04 75 13 6 1 2 1 2 91 3 110
2018 ES-05 75 14 5 1 3 2 0 90 4 97
2018 ES-06 86 10 2 0 2 0 0 96 2 50
2017 ES 71 13 5 2 2 1 6 90 5 350
2017 ES-02 50 16 10 5 10 0 8 72 17 37
2017 ES-03 73 6 6 6 2 2 6 85 8 51
2017 ES-04 76 12 3 2 0 1 6 95 2 98
2017 ES-05 68 17 6 1 1 1 6 92 2 92
2017 ES-06 81 12 3 0 0 0 3 97 0 58

Question 70x. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 44 32 13 7 3 1 1 77 9 440
2020 ES-02 52 20 12 11 6 0 0 72 16 38
2020 ES-03 43 22 17 10 4 1 2 67 15 67
2020 ES-04 42 37 10 6 2 1 2 81 9 129
2020 ES-05 45 36 12 2 2 1 1 83 5 123
2020 ES-06 46 28 16 7 1 1 0 75 8 55
2019 ES 54 27 12 3 1 1 2 82 5 406
2019 ES-02 49 23 23 0 2 0 2 74 2 47
2019 ES-03 58 16 14 4 2 2 4 79 6 50
2019 ES-04 57 27 13 0 0 0 3 87 0 115
2019 ES-05 47 28 13 5 4 1 2 78 9 109
2019 ES-06 57 28 8 8 0 0 0 85 8 52
2018 ES 48 28 13 6 1 1 2 79 7 366
2018 ES-02 32 29 26 6 3 0 3 63 10 31
2018 ES-03 41 30 16 5 0 2 5 76 6 55
2018 ES-04 46 33 12 6 2 0 1 80 8 110
2018 ES-05 49 28 14 3 1 3 1 81 4 97
2018 ES-06 65 22 6 8 0 0 0 87 8 50
2017 ES 49 29 14 3 1 0 4 81 4 350
2017 ES-02 50 32 13 3 0 0 3 84 3 37
2017 ES-03 42 29 12 8 0 2 8 79 9 51
2017 ES-04 52 26 12 4 1 0 5 82 5 98
2017 ES-05 42 34 19 1 1 0 3 78 2 92
2017 ES-06 62 24 14 0 0 0 0 86 0 58

Question 71. To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 27 47 18 6 3 0 0 73 8 440
2020 ES-02 30 43 14 5 8 0 0 73 13 38
2020 ES-03 23 44 21 11 1 0 0 67 12 67
2020 ES-04 30 49 16 4 2 0 0 79 5 129
2020 ES-05 27 47 20 5 1 0 0 74 6 123
2020 ES-06 18 48 21 5 9 0 0 66 13 55

Question 72. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 12 36 36 13 3 0 0 48 16 439
2020 ES-02 19 30 38 8 5 0 0 49 13 38
2020 ES-03 12 35 38 9 5 1 0 48 13 67
2020 ES-04 15 44 32 9 1 0 0 58 10 129
2020 ES-05 10 31 38 18 3 0 0 41 21 122
2020 ES-06 7 34 34 15 9 0 0 42 24 55
2019 ES 15 41 32 8 4 1 0 56 12 411
2019 ES-02 16 55 23 4 0 2 0 72 4 48
2019 ES-03 18 42 31 6 4 0 0 60 10 50
2019 ES-04 17 45 27 5 5 0 0 62 10 116
2019 ES-05 15 37 32 10 5 1 0 52 16 112
2019 ES-06 6 30 55 10 0 0 0 36 10 52
2018 ES 12 41 32 12 3 0 0 53 15 368
2018 ES-02 13 58 22 7 0 0 0 71 7 31
2018 ES-03 18 45 25 9 2 0 0 64 11 55
2018 ES-04 14 44 33 7 2 0 0 58 9 110
2018 ES-05 7 41 29 15 6 1 0 49 22 99
2018 ES-06 8 26 42 21 4 0 0 33 25 50
2017 ES 12 37 36 11 2 0 1 50 14 350
2017 ES-02 18 48 29 5 0 0 0 66 5 37
2017 ES-03 19 33 39 6 2 0 2 53 8 51
2017 ES-04 14 41 32 11 1 0 1 56 12 98
2017 ES-05 8 35 36 14 6 1 0 43 20 92
2017 ES-06 9 31 45 15 0 0 0 40 15 58

Question 73. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 11 20 38 23 8 0 0 31 31 439
2020 ES-02 10 8 38 31 10 0 3 42 18 38
2020 ES-03 9 21 36 25 8 1 0 33 31 67
2020 ES-04 6 16 43 24 9 0 1 34 23 128
2020 ES-05 9 25 39 21 6 0 0 28 34 123
2020 ES-06 23 26 26 19 6 0 0 25 49 55
2019 ES 8 15 39 29 9 0 0 38 23 407
2019 ES-02 4 11 37 33 12 2 0 47 15 48
2019 ES-03 10 14 39 29 8 0 0 37 24 49
2019 ES-04 6 11 37 36 10 0 0 46 17 116
2019 ES-05 9 16 41 26 8 0 0 34 25 109
2019 ES-06 12 22 39 20 8 0 0 27 34 52
2018 ES 7 18 36 29 9 1 0 39 25 365
2018 ES-02 7 10 42 27 13 0 0 41 17 30
2018 ES-03 2 13 38 33 13 2 0 46 15 55
2018 ES-04 1 15 37 34 13 0 0 47 16 110
2018 ES-05 12 22 31 29 5 1 1 35 34 97
2018 ES-06 16 24 36 18 6 0 0 23 40 50
2017 ES 6 17 39 26 13 0 0 39 23 349
2017 ES-02 0 13 40 26 18 3 0 46 13 37
2017 ES-03 4 12 37 29 17 0 2 47 16 51
2017 ES-04 3 13 39 33 12 0 0 45 16 98
2017 ES-05 11 20 35 24 10 0 0 34 31 91
2017 ES-06 9 26 41 17 7 0 0 24 34 58

Question 74. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 38 38 14 7 2 2 0 77 9 440
2020 ES-02 39 27 18 11 5 0 0 66 16 38
2020 ES-03 33 39 21 6 0 1 0 73 6 67
2020 ES-04 36 40 16 3 1 3 1 79 5 129
2020 ES-05 34 43 10 9 2 2 0 79 11 123
2020 ES-06 50 31 8 5 6 0 0 81 11 55
2019 ES 25 49 12 8 3 3 0 76 11 410
2019 ES-02 18 49 19 6 2 4 2 72 9 48
2019 ES-03 18 54 10 8 6 4 0 75 15 50
2019 ES-04 28 51 9 6 4 3 0 81 10 116
2019 ES-05 27 42 18 10 3 2 0 70 12 111
2019 ES-06 29 56 6 6 2 2 0 87 7 52
2018 ES 28 44 11 9 4 4 0 75 13 366
2018 ES-02 33 39 13 6 3 6 0 76 10 31
2018 ES-03 28 53 2 7 4 7 0 86 12 55
2018 ES-04 33 42 14 5 3 3 0 77 8 110
2018 ES-05 20 40 13 14 7 4 1 64 22 98
2018 ES-06 32 53 8 4 0 2 0 88 4 49
2017 ES 28 49 11 6 4 2 0 79 10 350
2017 ES-02 34 45 8 3 7 3 0 81 10 37
2017 ES-03 21 54 4 12 4 4 2 80 16 51
2017 ES-04 32 44 14 6 2 2 0 77 8 98
2017 ES-05 25 53 14 3 3 1 0 79 7 92
2017 ES-06 27 53 7 7 4 2 0 82 11 58

Question 75. I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 34 33 16 10 4 4 0 69 14 438
2020 ES-02 38 20 29 5 3 6 0 61 8 38
2020 ES-03 30 40 12 12 5 2 0 71 17 66
2020 ES-04 35 30 19 9 2 5 0 69 12 128
2020 ES-05 31 38 15 10 3 3 0 71 13 123
2020 ES-06 36 32 13 5 14 0 0 68 19 55

Question 76. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 40 28 11 13 6 2 0 69 19 438
2020 ES-02 55 24 6 10 6 0 0 79 16 38
2020 ES-03 31 33 17 15 2 1 0 65 17 67
2020 ES-04 40 31 10 12 4 3 0 74 16 128
2020 ES-05 33 30 10 16 9 1 1 65 26 123
2020 ES-06 54 17 9 13 8 0 0 70 21 54

Question 77. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 52 29 10 3 2 3 0 84 5 439
2020 ES-02 74 16 2 0 3 5 0 95 3 38
2020 ES-03 46 34 11 3 2 3 2 84 5 67
2020 ES-04 54 27 13 2 2 2 1 82 4 128
2020 ES-05 42 39 8 4 3 3 0 85 8 123
2020 ES-06 61 14 13 6 4 2 0 77 10 55

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 34 35 13 8 6 3 0 72 14 440
2020 ES-02 51 27 11 3 5 3 0 80 8 38
2020 ES-03 31 37 9 10 6 6 0 73 17 67
2020 ES-04 33 38 17 5 3 4 1 74 8 129
2020 ES-05 29 40 10 10 8 2 0 70 19 123
2020 ES-06 41 28 12 10 10 0 0 69 20 55
2019 ES 23 37 19 11 6 3 0 63 18 410
2019 ES-02 26 36 16 8 2 9 2 70 11 48
2019 ES-03 26 35 18 6 10 4 0 64 17 50
2019 ES-04 27 39 16 9 5 3 0 69 14 116
2019 ES-05 22 38 20 11 8 2 0 61 19 112
2019 ES-06 12 38 26 18 4 2 0 51 22 51
2018 ES 25 37 16 12 6 3 0 65 18 369
2018 ES-02 19 46 19 4 3 9 0 72 7 31
2018 ES-03 31 35 12 11 7 4 0 68 19 55
2018 ES-04 29 42 15 9 2 4 0 73 11 111
2018 ES-05 20 32 17 18 12 1 0 53 30 99
2018 ES-06 22 38 24 10 2 4 0 62 13 50
2017 ES 22 41 16 13 7 1 0 63 20 350
2017 ES-02 32 45 16 0 7 0 0 77 7 37
2017 ES-03 19 40 13 21 4 0 2 61 26 51
2017 ES-04 27 43 15 11 2 2 0 71 14 98
2017 ES-05 19 30 18 17 14 1 0 49 32 92
2017 ES-06 14 48 19 9 9 2 0 63 18 58

Question 79a. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Clear and easy to understand.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 37 42 10 9 2 1 0 80 10 439
2020 ES-02 59 23 6 8 6 0 0 81 13 38
2020 ES-03 33 45 12 8 1 0 0 78 10 67
2020 ES-04 42 41 10 4 1 2 0 85 5 128
2020 ES-05 30 46 10 13 2 0 0 76 14 123
2020 ES-06 33 43 7 15 2 0 0 76 17 55

Question 79b. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Provided in a timely manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 37 37 13 9 3 1 0 75 12 435
2020 ES-02 58 20 14 5 3 0 0 78 8 37
2020 ES-03 35 41 15 5 5 0 0 76 9 67
2020 ES-04 41 37 14 5 1 2 0 79 6 128
2020 ES-05 30 42 12 12 5 0 0 72 16 121
2020 ES-06 36 36 3 16 6 2 0 74 23 55

Question 79c. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Relevant to the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 39 16 6 1 2 1 76 8 439
2020 ES-02 58 15 13 8 3 0 3 75 11 38
2020 ES-03 32 43 18 6 1 0 0 74 8 67
2020 ES-04 37 40 14 5 0 3 2 80 6 128
2020 ES-05 26 49 14 8 2 1 0 75 11 123
2020 ES-06 42 30 22 4 2 0 0 72 6 55

Question 79d. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Consistent with the information provided to me by my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 47 38 9 3 1 2 0 87 4 438
2020 ES-02 72 18 3 6 0 2 0 92 6 38
2020 ES-03 39 48 11 1 0 1 0 88 2 67
2020 ES-04 50 37 6 1 2 3 0 90 4 127
2020 ES-05 42 40 11 5 0 1 1 83 5 123
2020 ES-06 53 28 11 4 2 0 2 83 6 55

Question 79e. I feel that the information I receive from my department or agency related to the COVID-19 pandemic is... Available in both official languages.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 71 17 5 1 0 5 1 94 1 438
2020 ES-02 83 7 2 2 3 3 0 93 5 38
2020 ES-03 75 16 3 0 0 6 0 97 0 67
2020 ES-04 71 17 5 1 0 5 2 93 1 128
2020 ES-05 65 22 7 1 0 5 1 92 1 122
2020 ES-06 76 15 1 2 0 5 0 96 2 55

Question 80. Since the beginning of the COVID-19 pandemic, my department or agency has clearly communicated the mental health services and resources that are available to me.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 30 9 6 1 2 1 83 7 435
2020 ES-02 61 16 10 8 5 0 0 77 13 38
2020 ES-03 45 47 3 3 0 2 0 94 3 65
2020 ES-04 48 29 13 4 1 5 1 82 5 128
2020 ES-05 50 30 9 10 1 1 0 80 11 122
2020 ES-06 60 25 7 4 4 0 0 85 8 54

Question 81. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 51 30 8 7 2 1 1 82 10 436
2020 ES-02 59 29 4 9 0 0 0 87 9 38
2020 ES-03 49 34 9 3 2 3 0 85 5 66
2020 ES-04 55 25 9 7 1 2 2 82 8 127
2020 ES-05 41 39 6 9 3 0 1 81 13 123
2020 ES-06 61 17 9 9 4 0 0 79 13 54

Question 82. I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 56 28 9 4 2 1 1 85 6 436
2020 ES-02 61 24 7 5 0 3 0 87 5 37
2020 ES-03 58 30 6 3 2 2 0 90 4 66
2020 ES-04 56 29 9 2 1 2 1 88 3 128
2020 ES-05 50 34 7 4 3 1 0 85 8 123
2020 ES-06 61 21 9 5 4 0 0 82 9 55

Question 84. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 22 45 18 12 2 0 1 68 14 56
2020 ES-05 13 47 27 13 0 0 0 60 13 15
2020 ES-06 35 42 9 9 5 0 0 77 14 23
2020 ES-07 9 45 9 27 0 0 9 60 30 11
2019 ES 12 58 17 6 4 3 0 73 10 56
2019 ES-06 16 53 17 7 3 3 0 72 11 30

Question 85. Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely? (for supervisors)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 98 2 56
2020 ES-05 100 0 15
2020 ES-06 100 0 23
2020 ES-07 100 0 11

Question 86. My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic. (for supervisors who manage employees who have been working remotely)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 19 31 22 13 12 2 2 51 26 55
2020 ES-05 13 20 33 7 14 7 6 38 23 15
2020 ES-06 27 42 9 8 14 0 0 69 22 23
2020 ES-07 18 18 27 36 0 0 0 36 36 11
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to work remotely, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 87. Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 7 93 437
2020 ES-02 3 97 38
2020 ES-03 6 94 65
2020 ES-04 9 91 129
2020 ES-05 7 93 123
2020 ES-06 8 92 55

Question 88. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 11 89 437
2020 ES-02 17 83 38
2020 ES-03 12 88 65
2020 ES-04 10 90 129
2020 ES-05 11 89 123
2020 ES-06 11 89 55
2019 ES 17 83 411
2019 ES-02 19 81 48
2019 ES-03 15 85 50
2019 ES-04 18 82 116
2019 ES-05 21 79 112
2019 ES-06 15 85 52
2017 ES 16 84 350
2017 ES-03 13 87 51
2017 ES-04 14 86 98
2017 ES-05 20 80 92
2017 ES-06 16 84 58
2014 ES 14 86 285
2014 ES-01 0 100 13
2014 ES-04 15 85 81
2014 ES-05 10 90 77
2014 ES-06 22 78 40

Question 89. Were the requests for workplace accommodation measures related to a disability?

A disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society.

A barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 54 46 46
2020 ES-04 61 39 13
2020 ES-05 62 38 13

Question 90. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 80 20 46
2020 ES-04 85 15 13
2020 ES-05 76 24 13
2019 ES 75 25 68
2019 ES-04 69 31 20
2019 ES-05 72 28 24
2017 ES 70 30 54
2017 ES-04 72 28 14
2017 ES-05 68 32 17
2014 ES 87 13 40
2014 ES-04 92 8 12

Question 91. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 35 51 8 3 3 0 0 86 6 37
2020 ES-04 55 45 0 0 0 0 0 100 0 11
2020 ES-05 11 79 10 0 0 0 0 90 0 10
2019 ES 38 36 8 12 2 4 0 77 14 50
2019 ES-04 8 71 7 14 0 0 0 79 14 14
2019 ES-05 47 18 12 17 7 0 0 65 23 17
2017 ES 41 51 5 0 0 3 0 95 0 38
2017 ES-04 40 50 10 0 0 0 0 90 0 10
2017 ES-05 25 66 0 0 0 8 0 100 0 12
2014 ES 46 31 9 14 0 0 0 77 14 35
2014 ES-04 27 36 18 18 0 0 0 63 18 11

Question 92. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 52 28 10 3 1 2 4 85 5 440
2020 ES-02 63 21 8 5 0 0 3 87 5 38
2020 ES-03 54 27 14 1 0 4 0 84 2 67
2020 ES-04 56 31 7 1 1 1 3 91 2 129
2020 ES-05 43 28 12 6 2 2 7 78 8 123
2020 ES-06 54 26 10 2 4 1 2 83 6 55
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Compensation

Question 93. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 23 52 23 2 69 31 440
2020 ES-02 37 51 12 0 58 42 38
2020 ES-03 19 49 30 1 72 28 67
2020 ES-04 18 60 19 3 77 23 129
2020 ES-05 20 50 30 0 71 29 123
2020 ES-06 29 49 21 0 63 37 55

Of those who indicated that their pay or other compensation had been affected:

Question 94. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 ES 35 65 102
2020 ES-02 44 56 14
2020 ES-03 38 62 13
2020 ES-04 44 56 23
2020 ES-05 33 67 24
2020 ES-06 12 88 16

Of those who indicated that their pay or other compensation had been affected:

Question 95. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 10 23 12 16 30 5 5 36 50 103
2020 ES-02 15 46 6 13 13 6 0 65 28 14
2020 ES-03 0 31 8 8 38 8 8 36 55 13
2020 ES-04 17 13 13 22 22 3 9 34 51 23
2020 ES-05 3 15 17 17 36 8 4 21 60 25
2020 ES-06 19 11 12 14 39 0 5 32 56 16

Of those who indicated that their pay or other compensation had been affected:

Question 96. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 6 27 10 20 33 2 3 34 55 102
2020 ES-02 15 39 0 19 21 6 0 57 43 14
2020 ES-03 0 31 8 14 32 8 8 36 55 13
2020 ES-04 13 29 18 18 23 0 0 42 40 23
2020 ES-05 3 15 12 21 45 0 4 19 68 25
2020 ES-06 0 20 5 15 55 0 5 21 74 15

Question 97. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Most positive or least negative answers
(%)
Least positive or most negative answers
(%)
Total responses
2020 ES 44 19 11 6 5 3 11 74 13 439
2020 ES-02 49 18 13 5 4 3 8 74 10 38
2020 ES-03 33 22 11 5 3 9 17 74 10 67
2020 ES-04 50 17 11 4 1 5 12 81 6 129
2020 ES-05 45 25 7 7 8 2 7 77 16 122
2020 ES-06 42 10 22 13 7 0 6 55 21 55
2019 ES 42 19 16 8 8 3 5 66 16 405
2019 ES-02 54 11 6 10 6 4 8 74 19 48
2019 ES-03 39 20 14 7 4 4 12 71 13 49
2019 ES-04 47 20 13 7 7 3 4 71 15 116
2019 ES-05 35 22 20 10 8 2 3 60 19 110
2019 ES-06 34 24 25 2 14 0 2 58 16 52
2018 ES 47 16 12 11 6 1 6 68 19 368
2018 ES-02 64 7 10 3 0 0 16 85 4 31
2018 ES-03 54 18 5 8 2 4 9 83 11 55
2018 ES-04 51 15 14 11 4 2 4 70 16 110
2018 ES-05 37 18 14 17 10 0 3 57 28 99
2018 ES-06 51 20 8 6 12 0 2 73 19 50
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