2019 Public Service Employee Survey Results for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 42 1 7 1 0 0 91 8 94
2019 PM-01 61 29 0 10 0 0 0 90 10 10
2019 PM-02 39 39 11 11 0 0 0 78 11 10
2019 PM-03 57 43 0 0 0 0 0 100 0 10
2019 PM-04 41 53 0 0 6 0 0 94 6 16
2019 PM-05 44 51 0 5 0 0 0 95 5 18
2019 PM-06 65 29 0 6 0 0 0 94 6 20
2017 PM 41 46 4 4 6 0 0 86 9 114
2017 PM-04 43 53 4 0 0 0 0 96 0 33
2017 PM-05 33 54 0 0 14 0 0 86 14 27
2017 PM-06 38 39 8 13 3 0 0 76 15 34
2014 PM 49 38 5 5 4 0 0 86 9 146
2014 PM-01 50 10 30 10 0 0 0 60 10 10
2014 PM-02 50 45 0 5 0 0 0 95 5 20
2014 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM-04 44 46 0 2 7 0 0 90 10 41
2014 PM-05 48 34 7 10 0 0 0 83 10 29
2014 PM-06 55 31 3 3 7 0 0 86 10 29
2011 PM 41 40 4 13 2 0 0 81 15 123
2011 PM-01 51 49 0 0 0 0 0 100 0 13
2011 PM-02 37 52 6 5 0 0 0 89 5 21
2011 PM-03 63 25 12 0 0 0 0 88 0 10
2011 PM-04 19 50 3 20 7 0 0 69 28 29
2011 PM-05 52 24 0 24 0 0 0 76 24 22
2011 PM-06 48 32 4 16 0 0 0 81 16 28
2008 PM 49 38 0 10 4 0 0 86 14 80
2008 PM-01 50 50 0 0 0 0 0 100 0 14
2008 PM-02 25 67 0 0 8 0 0 92 8 12
2008 PM-04 33 24 0 33 10 0 0 57 43 21
2008 PM-06 67 28 0 6 0 0 0 94 6 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 75 14 4 5 0 1 0 90 5 94
2019 PM-01 71 10 10 0 0 10 0 89 0 10
2019 PM-02 82 10 9 0 0 0 0 91 0 11
2019 PM-03 80 9 0 11 0 0 0 89 11 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 83 17 0 0 0 0 0 100 0 17
2019 PM-06 79 15 0 6 0 0 0 94 6 20
2017 PM 62 22 4 9 3 0 0 83 13 114
2017 PM-04 52 32 7 9 0 0 0 83 9 33
2017 PM-05 61 19 0 13 7 0 0 80 20 27
2017 PM-06 66 24 0 4 6 0 0 90 10 34
2014 PM 62 19 7 6 3 0 3 84 9 145
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 60 20 5 0 5 0 10 89 6 20
2014 PM-03 55 36 9 0 0 0 0 91 0 11
2014 PM-04 56 24 7 10 2 0 0 80 12 41
2014 PM-05 64 14 7 4 7 0 4 81 11 28
2014 PM-06 59 17 7 10 3 0 3 79 14 29
2011 PM 55 26 6 7 6 0 1 81 13 123
2011 PM-01 62 7 7 24 0 0 0 69 24 13
2011 PM-02 29 41 10 9 11 0 0 70 20 21
2011 PM-03 46 46 8 0 0 0 0 92 0 10
2011 PM-04 58 26 8 0 4 0 3 88 5 29
2011 PM-05 71 17 0 4 9 0 0 87 13 22
2011 PM-06 59 21 4 8 8 0 0 80 16 28
2008 PM 46 30 10 9 4 0 1 77 13 80
2008 PM-01 36 43 21 0 0 0 0 79 0 14
2008 PM-02 42 33 17 0 8 0 0 75 8 12
2008 PM-04 29 43 10 14 5 0 0 71 19 21
2008 PM-06 56 17 6 17 0 0 6 76 18 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 72 21 1 3 2 0 0 94 5 95
2019 PM-01 61 39 0 0 0 0 0 100 0 10
2019 PM-02 91 9 0 0 0 0 0 100 0 11
2019 PM-03 62 38 0 0 0 0 0 100 0 10
2019 PM-04 82 12 6 0 0 0 0 94 0 16
2019 PM-05 84 10 0 0 6 0 0 94 6 18
2019 PM-06 69 20 0 11 0 0 0 89 11 20
2017 PM 44 36 2 13 5 0 0 80 18 114
2017 PM-04 34 36 7 20 4 0 0 69 23 33
2017 PM-05 36 39 0 12 13 0 0 75 25 27
2017 PM-06 62 28 0 10 0 0 0 90 10 34
2014 PM 52 23 3 8 15 0 0 75 23 146
2014 PM-01 50 40 0 10 0 0 0 90 10 10
2014 PM-02 40 40 5 15 0 0 0 80 15 20
2014 PM-03 45 27 0 9 18 0 0 73 27 11
2014 PM-04 59 20 2 7 12 0 0 78 20 41
2014 PM-05 41 10 7 3 38 0 0 52 41 29
2014 PM-06 76 17 0 0 7 0 0 93 7 29
2011 PM 49 38 4 7 2 0 0 86 10 123
2011 PM-01 49 51 0 0 0 0 0 100 0 13
2011 PM-02 56 40 4 0 0 0 0 96 0 21
2011 PM-03 38 50 0 12 0 0 0 88 12 10
2011 PM-04 45 31 11 10 3 0 0 76 13 29
2011 PM-05 52 25 4 10 10 0 0 77 19 22
2011 PM-06 49 42 0 10 0 0 0 90 10 28

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 36 5 13 1 0 0 81 14 93
2019 PM-01 40 41 0 20 0 0 0 80 20 10
2019 PM-02 40 29 10 21 0 0 0 69 21 10
2019 PM-03 48 41 11 0 0 0 0 89 0 10
2019 PM-04 55 39 0 6 0 0 0 94 6 16
2019 PM-05 34 50 0 16 0 0 0 84 16 18
2019 PM-06 67 10 11 12 0 0 0 77 12 19
2018 PM 38 40 11 8 2 0 0 79 10 119
2018 PM-04 29 47 9 11 3 0 0 76 15 31
2018 PM-05 35 46 6 10 4 0 0 81 13 28
2018 PM-06 42 39 13 6 0 0 0 81 6 23
2017 PM 31 44 5 10 10 1 0 75 20 114
2017 PM-04 31 44 9 10 6 0 0 75 16 33
2017 PM-05 15 56 3 13 12 0 0 71 26 27
2017 PM-06 38 38 6 9 8 0 0 76 17 34
2014 PM 31 32 12 15 11 0 0 62 26 146
2014 PM-01 30 40 10 10 10 0 0 70 20 10
2014 PM-02 15 45 15 15 10 0 0 60 25 20
2014 PM-03 36 36 9 18 0 0 0 73 18 11
2014 PM-04 24 34 12 20 10 0 0 59 29 41
2014 PM-05 41 21 10 14 14 0 0 62 28 29
2014 PM-06 45 28 10 7 10 0 0 72 17 29
2011 PM 26 36 14 8 11 0 4 65 20 123
2011 PM-01 21 55 10 0 7 0 7 82 8 13
2011 PM-02 24 31 14 11 9 0 10 62 22 21
2011 PM-03 26 8 45 0 0 0 20 43 0 10
2011 PM-04 22 41 12 12 14 0 0 62 26 29
2011 PM-05 36 27 9 9 19 0 0 63 28 22
2011 PM-06 29 42 10 10 10 0 0 71 19 28
2008 PM 20 48 15 10 6 0 0 68 16 79
2008 PM-01 14 64 21 0 0 0 0 79 0 14
2008 PM-02 8 42 25 17 8 0 0 50 25 12
2008 PM-04 20 35 15 20 10 0 0 55 30 20
2008 PM-06 33 44 6 6 11 0 0 78 17 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 66 24 3 4 2 0 0 90 6 95
2019 PM-01 71 19 0 10 0 0 0 90 10 10
2019 PM-02 72 18 0 10 0 0 0 90 10 11
2019 PM-03 79 21 0 0 0 0 0 100 0 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 51 44 6 0 0 0 0 94 0 18
2019 PM-06 78 11 6 5 0 0 0 89 5 20
2017 PM 51 29 9 7 3 1 0 81 10 114
2017 PM-04 52 28 10 10 0 0 0 80 10 33
2017 PM-05 46 30 11 5 5 4 0 79 10 27
2017 PM-06 61 25 0 11 3 0 0 86 14 34
2014 PM 53 28 8 6 3 1 0 82 10 146
2014 PM-01 60 30 10 0 0 0 0 90 0 10
2014 PM-02 55 45 0 0 0 0 0 100 0 20
2014 PM-03 45 27 18 9 0 0 0 73 9 11
2014 PM-04 56 27 7 5 5 0 0 83 10 41
2014 PM-05 48 28 7 10 3 3 0 79 14 29
2014 PM-06 66 17 7 7 3 0 0 83 10 29

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 23 2 4 2 1 0 92 7 95
2019 PM-01 60 30 0 10 0 0 0 90 10 10
2019 PM-02 65 9 0 7 10 10 0 81 19 11
2019 PM-03 61 20 19 0 0 0 0 81 0 10
2019 PM-04 70 30 0 0 0 0 0 100 0 16
2019 PM-05 78 17 0 5 0 0 0 95 5 18
2019 PM-06 73 21 0 6 0 0 0 94 6 20
2018 PM 66 25 4 1 2 1 0 92 4 119
2018 PM-04 66 26 5 3 0 0 0 92 3 31
2018 PM-05 66 16 7 4 4 4 0 85 8 28
2018 PM-06 52 44 3 0 0 0 0 97 0 23
2017 PM 56 28 4 6 5 1 0 85 12 114
2017 PM-04 46 32 9 12 0 0 0 78 12 33
2017 PM-05 58 29 0 9 5 0 0 86 14 27
2017 PM-06 67 17 3 2 11 0 0 84 13 34
2014 PM 47 34 10 4 4 0 1 81 8 146
2014 PM-01 70 20 10 0 0 0 0 90 0 10
2014 PM-02 30 40 20 0 5 0 5 74 5 20
2014 PM-03 64 18 9 9 0 0 0 82 9 11
2014 PM-04 54 24 7 7 7 0 0 78 15 41
2014 PM-05 45 38 10 3 3 0 0 83 7 29
2014 PM-06 48 41 3 3 3 0 0 90 7 29
2011 PM 42 34 5 11 7 0 1 76 18 123
2011 PM-01 29 46 15 0 0 0 10 84 0 13
2011 PM-02 42 26 9 4 19 0 0 68 23 21
2011 PM-03 34 45 0 12 8 0 0 80 20 10
2011 PM-04 40 32 0 22 6 0 0 71 29 29
2011 PM-05 53 22 14 6 5 0 0 75 11 22
2011 PM-06 44 39 0 12 5 0 0 83 17 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 47 34 9 7 3 0 0 81 10 95
2019 PM-01 19 70 0 11 0 0 0 89 11 10
2019 PM-02 44 37 10 0 10 0 0 81 10 11
2019 PM-03 51 39 10 0 0 0 0 90 0 10
2019 PM-04 54 31 9 0 6 0 0 85 6 16
2019 PM-05 51 28 6 16 0 0 0 79 16 18
2019 PM-06 65 25 4 6 0 0 0 90 6 20
2018 PM 48 38 10 2 1 0 0 86 4 118
2018 PM-04 45 39 16 0 0 0 0 84 0 31
2018 PM-05 41 38 11 7 4 0 0 79 10 28
2018 PM-06 49 47 5 0 0 0 0 95 0 22
2017 PM 39 36 9 10 5 1 0 76 15 114
2017 PM-04 38 49 4 5 4 0 0 88 9 33
2017 PM-05 29 33 13 15 9 0 0 63 24 27
2017 PM-06 46 33 6 9 3 3 0 81 13 34
2014 PM 36 34 13 13 5 0 0 69 18 146
2014 PM-01 20 40 10 20 10 0 0 60 30 10
2014 PM-02 30 35 20 10 5 0 0 65 15 20
2014 PM-03 9 45 27 18 0 0 0 55 18 11
2014 PM-04 44 24 15 12 5 0 0 68 17 41
2014 PM-05 48 31 7 10 3 0 0 79 14 29
2014 PM-06 34 38 10 14 3 0 0 72 17 29
2011 PM 36 38 11 12 2 0 1 74 15 123
2011 PM-01 38 38 10 14 0 0 0 77 14 13
2011 PM-02 34 36 9 15 0 0 6 75 16 21
2011 PM-03 29 20 30 0 20 0 0 50 20 10
2011 PM-04 33 49 12 6 0 0 0 83 6 29
2011 PM-05 33 36 8 19 4 0 0 69 23 22
2011 PM-06 44 33 6 16 0 0 0 78 16 28
2008 PM 28 48 11 5 8 0 0 76 13 79
2008 PM-01 21 57 14 0 7 0 0 79 7 14
2008 PM-02 25 58 17 0 0 0 0 83 0 12
2008 PM-04 40 35 0 10 15 0 0 75 25 20
2008 PM-06 28 50 11 6 6 0 0 78 11 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 31 12 10 3 1 0 74 14 95
2019 PM-01 40 40 10 0 11 0 0 79 11 10
2019 PM-02 55 26 0 10 0 10 0 89 11 11
2019 PM-03 38 53 9 0 0 0 0 91 0 10
2019 PM-04 55 20 12 12 0 0 0 75 12 16
2019 PM-05 24 38 28 10 0 0 0 62 10 18
2019 PM-06 51 18 14 16 0 0 0 70 16 20
2018 PM 44 29 17 5 4 1 0 74 9 119
2018 PM-04 38 41 9 0 11 0 0 79 11 31
2018 PM-05 38 31 20 0 7 4 0 72 8 28
2018 PM-06 33 30 21 16 0 0 0 63 16 23
2017 PM 30 28 18 9 12 2 0 60 22 114
2017 PM-04 28 31 18 10 10 3 0 61 20 33
2017 PM-05 26 29 21 12 13 0 0 55 25 27
2017 PM-06 29 30 16 12 14 0 0 59 25 34
2014 PM 27 30 16 18 8 0 0 58 27 146
2014 PM-01 20 10 10 60 0 0 0 30 60 10
2014 PM-02 15 30 20 30 5 0 0 45 35 20
2014 PM-03 55 27 18 0 0 0 0 82 0 11
2014 PM-04 34 34 15 10 7 0 0 68 17 41
2014 PM-05 28 34 17 10 10 0 0 62 21 29
2014 PM-06 24 31 17 17 10 0 0 55 28 29
2011 PM 26 35 13 20 7 0 0 61 27 123
2011 PM-01 21 48 6 24 0 0 0 70 24 13
2011 PM-02 23 31 14 19 12 0 0 54 32 21
2011 PM-03 47 20 20 12 0 0 0 67 12 10
2011 PM-04 27 26 17 23 6 0 0 53 29 29
2011 PM-05 27 31 14 20 9 0 0 58 29 22
2011 PM-06 18 51 7 16 8 0 0 69 24 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 47 35 8 10 1 0 0 81 11 95
2019 PM-01 70 20 0 10 0 0 0 90 10 10
2019 PM-02 53 47 0 0 0 0 0 100 0 11
2019 PM-03 48 52 0 0 0 0 0 100 0 10
2019 PM-04 55 24 15 6 0 0 0 79 6 16
2019 PM-05 33 50 17 0 0 0 0 83 0 18
2019 PM-06 45 28 10 11 6 0 0 73 17 20
2018 PM 46 36 8 7 2 0 0 83 9 119
2018 PM-04 36 47 8 6 3 0 0 83 9 31
2018 PM-05 40 41 10 6 4 0 0 81 10 28
2018 PM-06 37 40 12 12 0 0 0 77 12 23
2017 PM 30 39 8 16 7 0 0 69 23 114
2017 PM-04 27 53 3 17 0 0 0 80 17 33
2017 PM-05 25 43 13 10 9 0 0 68 19 27
2017 PM-06 33 28 12 16 10 0 0 62 26 34

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 64 26 7 3 0 0 0 90 3 94
2019 PM-01 61 29 10 0 0 0 0 90 0 10
2019 PM-02 72 18 0 10 0 0 0 90 10 11
2019 PM-03 87 13 0 0 0 0 0 100 0 10
2019 PM-04 67 18 15 0 0 0 0 85 0 16
2019 PM-05 41 47 12 0 0 0 0 88 0 17
2019 PM-06 64 30 6 0 0 0 0 94 0 20
2018 PM 67 27 2 4 0 0 0 94 4 119
2018 PM-04 65 30 3 3 0 0 0 95 3 31
2018 PM-05 63 34 3 0 0 0 0 97 0 28
2018 PM-06 42 49 0 9 0 0 0 91 9 23
2017 PM 56 27 8 4 5 0 0 83 9 114
2017 PM-04 62 26 6 3 4 0 0 88 6 33
2017 PM-05 40 32 18 5 5 0 0 72 10 27
2017 PM-06 62 24 3 4 7 0 0 86 11 34
2014 PM 52 34 8 3 3 0 0 86 7 146
2014 PM-01 30 60 10 0 0 0 0 90 0 10
2014 PM-02 50 40 5 5 0 0 0 90 5 20
2014 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM-04 51 37 2 5 5 0 0 88 10 41
2014 PM-05 59 24 10 3 3 0 0 83 7 29
2014 PM-06 52 24 14 3 7 0 0 76 10 29
2011 PM 43 40 10 5 2 0 0 83 7 123
2011 PM-01 62 21 17 0 0 0 0 83 0 13
2011 PM-02 40 30 15 8 6 0 0 70 15 21
2011 PM-03 24 55 20 0 0 0 0 80 0 10
2011 PM-04 44 39 6 12 0 0 0 82 12 29
2011 PM-05 35 56 0 4 5 0 0 91 9 22
2011 PM-06 50 38 12 0 0 0 0 88 0 28
2008 PM 44 41 9 3 4 0 0 85 6 80
2008 PM-01 43 50 7 0 0 0 0 93 0 14
2008 PM-02 50 42 8 0 0 0 0 92 0 12
2008 PM-04 57 24 10 5 5 0 0 81 10 21
2008 PM-06 44 39 6 6 6 0 0 83 11 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 29 7 17 2 0 0 73 19 95
2019 PM-01 30 40 20 11 0 0 0 70 11 10
2019 PM-02 63 17 10 10 0 0 0 81 10 11
2019 PM-03 40 60 0 0 0 0 0 100 0 10
2019 PM-04 55 27 0 19 0 0 0 81 19 16
2019 PM-05 34 33 17 16 0 0 0 67 16 18
2019 PM-06 50 18 4 27 0 0 0 68 27 20
2018 PM 42 31 12 11 3 1 0 74 14 119
2018 PM-04 29 51 5 14 0 0 0 80 14 31
2018 PM-05 41 31 13 7 4 4 0 75 12 28
2018 PM-06 35 37 12 10 6 0 0 72 16 23
2017 PM 31 31 18 13 7 1 0 62 20 114
2017 PM-04 31 28 19 16 6 0 0 59 22 33
2017 PM-05 30 10 37 19 5 0 0 40 23 27
2017 PM-06 29 43 11 7 11 0 0 71 17 34

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 31 7 6 2 1 0 84 9 95
2019 PM-01 20 60 10 0 0 10 0 89 0 10
2019 PM-02 54 27 0 19 0 0 0 81 19 11
2019 PM-03 58 42 0 0 0 0 0 100 0 10
2019 PM-04 55 31 9 0 6 0 0 85 6 16
2019 PM-05 51 28 22 0 0 0 0 78 0 18
2019 PM-06 70 16 4 4 6 0 0 86 10 20
2018 PM 60 31 8 2 0 0 0 91 2 119
2018 PM-04 54 33 12 0 0 0 0 88 0 31
2018 PM-05 66 16 14 4 0 0 0 82 4 28
2018 PM-06 68 32 0 0 0 0 0 100 0 23
2017 PM 56 30 9 3 2 0 0 86 5 114
2017 PM-04 57 24 12 7 0 0 0 81 7 33
2017 PM-05 45 45 7 3 0 0 0 90 3 27
2017 PM-06 65 27 5 0 3 0 0 92 3 34
2014 PM 60 27 7 3 3 0 0 87 6 146
2014 PM-01 60 20 20 0 0 0 0 80 0 10
2014 PM-02 55 25 5 10 5 0 0 80 15 20
2014 PM-03 45 55 0 0 0 0 0 100 0 11
2014 PM-04 61 24 10 0 5 0 0 85 5 41
2014 PM-05 62 28 7 0 3 0 0 90 3 29
2014 PM-06 72 17 3 7 0 0 0 90 7 29
2011 PM 53 32 12 2 1 0 1 85 3 123
2011 PM-01 47 36 17 0 0 0 0 83 0 13
2011 PM-02 53 22 19 0 0 0 6 80 0 21
2011 PM-03 45 34 0 12 8 0 0 80 20 10
2011 PM-04 53 36 11 0 0 0 0 89 0 29
2011 PM-05 46 33 13 5 4 0 0 78 9 22
2011 PM-06 62 30 8 0 0 0 0 92 0 28

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 51 23 11 14 2 0 0 74 16 95
2019 PM-01 41 39 11 10 0 0 0 80 10 10
2019 PM-02 54 17 10 19 0 0 0 71 19 11
2019 PM-03 70 11 10 9 0 0 0 81 9 10
2019 PM-04 49 27 12 12 0 0 0 75 12 16
2019 PM-05 41 27 16 16 0 0 0 68 16 18
2019 PM-06 54 30 10 6 0 0 0 84 6 20
2018 PM 33 44 11 8 5 0 0 76 13 119
2018 PM-04 32 48 6 9 5 0 0 80 14 31
2018 PM-05 26 50 17 0 7 0 0 76 7 28
2018 PM-06 23 42 12 20 3 0 0 65 23 23
2017 PM 30 39 11 13 5 1 0 70 19 114
2017 PM-04 31 32 15 17 5 0 0 63 22 33
2017 PM-05 21 41 11 22 5 0 0 62 27 27
2017 PM-06 37 49 8 0 6 0 0 86 6 34
2014 PM 30 34 16 11 9 0 0 64 20 146
2014 PM-01 20 40 40 0 0 0 0 60 0 10
2014 PM-02 5 45 20 20 10 0 0 50 30 20
2014 PM-03 27 45 18 0 9 0 0 73 9 11
2014 PM-04 29 37 22 7 5 0 0 66 12 41
2014 PM-05 31 31 10 14 14 0 0 62 28 29
2014 PM-06 55 24 3 10 7 0 0 79 17 29
2011 PM 25 46 9 10 8 0 1 72 18 123
2011 PM-01 28 49 16 0 7 0 0 76 7 13
2011 PM-02 18 39 18 8 11 0 6 61 20 21
2011 PM-03 8 54 22 0 16 0 0 62 16 10
2011 PM-04 29 45 3 15 8 0 0 74 23 29
2011 PM-05 36 31 5 19 9 0 0 67 28 22
2011 PM-06 23 61 5 6 5 0 0 84 11 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 26 10 16 4 0 0 69 21 95
2019 PM-01 30 60 10 0 0 0 0 90 0 10
2019 PM-02 54 9 19 9 10 0 0 62 18 11
2019 PM-03 52 28 11 9 0 0 0 80 9 10
2019 PM-04 43 36 9 6 6 0 0 79 12 16
2019 PM-05 41 17 11 26 5 0 0 57 31 18
2019 PM-06 55 19 5 22 0 0 0 73 22 20
2018 PM 35 33 22 8 1 1 0 69 10 117
2018 PM-04 34 37 13 10 6 0 0 71 16 30
2018 PM-05 26 34 28 8 0 4 0 63 8 27
2018 PM-06 36 28 27 9 0 0 0 64 9 23
2017 PM 27 33 14 16 8 2 0 61 24 114
2017 PM-04 24 32 14 18 10 3 0 57 28 33
2017 PM-05 23 35 20 10 13 0 0 58 22 27
2017 PM-06 29 38 12 18 3 0 0 67 21 34
2014 PM 29 38 12 12 9 0 0 67 21 146
2014 PM-01 20 70 10 0 0 0 0 90 0 10
2014 PM-02 20 30 15 20 15 0 0 50 35 20
2014 PM-03 27 45 18 9 0 0 0 73 9 11
2014 PM-04 29 44 10 12 5 0 0 73 17 41
2014 PM-05 31 34 10 10 14 0 0 66 24 29
2014 PM-06 38 34 10 14 3 0 0 72 17 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 41 5 7 1 0 0 87 8 94
2019 PM-01 52 48 0 0 0 0 0 100 0 10
2019 PM-02 47 53 0 0 0 0 0 100 0 11
2019 PM-03 50 50 0 0 0 0 0 100 0 10
2019 PM-04 55 39 6 0 0 0 0 94 0 16
2019 PM-05 36 35 11 12 6 0 0 71 18 17
2019 PM-06 54 31 6 10 0 0 0 84 10 20
2018 PM 40 38 11 7 2 2 0 80 9 119
2018 PM-04 41 35 15 5 0 3 0 79 6 31
2018 PM-05 46 31 13 7 0 4 0 80 7 28
2018 PM-06 35 36 10 16 3 0 0 71 19 23
2017 PM 34 41 9 8 7 0 0 76 15 114
2017 PM-04 34 35 18 11 3 0 0 68 13 33
2017 PM-05 25 48 4 10 14 0 0 73 23 27
2017 PM-06 36 43 10 4 7 0 0 79 11 34
2014 PM 33 35 13 11 8 1 0 68 19 146
2014 PM-01 30 50 10 10 0 0 0 80 10 10
2014 PM-02 25 40 5 20 10 0 0 65 30 20
2014 PM-03 45 27 27 0 0 0 0 73 0 11
2014 PM-04 37 32 12 7 12 0 0 68 20 41
2014 PM-05 28 45 14 7 7 0 0 72 14 29
2014 PM-06 41 28 7 17 3 3 0 71 21 29
2011 PM 32 45 11 8 4 0 0 77 13 122
2011 PM-01 38 54 0 8 0 0 0 92 8 12
2011 PM-02 31 47 10 6 6 0 0 77 12 21
2011 PM-03 47 45 8 0 0 0 0 92 0 10
2011 PM-04 30 41 15 8 6 0 0 71 14 29
2011 PM-05 39 13 22 16 10 0 0 52 25 22
2011 PM-06 22 66 3 8 0 0 0 89 8 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 40 10 6 1 0 0 83 7 95
2019 PM-01 0 90 10 0 0 0 0 90 0 10
2019 PM-02 44 37 10 0 10 0 0 81 10 11
2019 PM-03 52 38 10 0 0 0 0 90 0 10
2019 PM-04 55 31 9 6 0 0 0 85 6 16
2019 PM-05 40 49 6 5 0 0 0 89 5 18
2019 PM-06 59 21 14 6 0 0 0 80 6 20
2018 PM 55 30 12 3 1 0 0 84 3 119
2018 PM-04 57 21 22 0 0 0 0 78 0 31
2018 PM-05 48 38 14 0 0 0 0 86 0 28
2018 PM-06 52 32 6 10 0 0 0 84 10 23
2017 PM 43 38 10 6 3 0 0 81 9 114
2017 PM-04 47 31 13 3 6 0 0 78 9 33
2017 PM-05 30 56 8 3 4 0 0 85 7 27
2017 PM-06 47 34 6 13 0 0 0 81 13 34
2014 PM 43 32 10 10 5 0 0 75 14 146
2014 PM-01 40 30 10 10 10 0 0 70 20 10
2014 PM-02 25 55 5 10 5 0 0 80 15 20
2014 PM-03 36 27 18 18 0 0 0 64 18 11
2014 PM-04 51 24 12 10 2 0 0 76 12 41
2014 PM-05 55 24 10 7 3 0 0 79 10 29
2014 PM-06 41 34 10 7 7 0 0 76 14 29
2011 PM 42 42 7 8 1 0 0 84 10 123
2011 PM-01 48 28 7 17 0 0 0 76 17 13
2011 PM-02 47 38 4 6 4 0 0 85 11 21
2011 PM-03 29 38 12 12 8 0 0 67 20 10
2011 PM-04 41 45 12 3 0 0 0 85 3 29
2011 PM-05 37 41 9 14 0 0 0 78 14 22
2011 PM-06 44 51 0 5 0 0 0 95 5 28
2008 PM 34 43 11 8 5 0 0 76 13 80
2008 PM-01 21 50 14 7 7 0 0 71 14 14
2008 PM-02 42 50 8 0 0 0 0 92 0 12
2008 PM-04 48 24 10 10 10 0 0 71 19 21
2008 PM-06 33 50 6 11 0 0 0 83 11 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 30 15 13 3 0 1 69 16 95
2019 PM-01 50 19 21 10 0 0 0 70 10 10
2019 PM-02 9 29 10 34 18 0 0 38 53 11
2019 PM-03 38 33 9 21 0 0 0 70 21 10
2019 PM-04 54 27 7 6 0 0 6 86 6 16
2019 PM-05 44 39 11 6 0 0 0 83 6 18
2019 PM-06 40 44 16 0 0 0 0 84 0 20
2018 PM 41 32 19 6 1 0 1 74 7 119
2018 PM-04 35 39 27 0 0 0 0 73 0 31
2018 PM-05 66 16 8 11 0 0 0 82 11 28
2018 PM-06 45 33 11 3 4 0 4 81 8 23
2017 PM 45 23 16 12 1 1 2 70 13 114
2017 PM-04 61 16 12 11 0 0 0 77 11 33
2017 PM-05 42 21 21 13 0 0 4 66 13 27
2017 PM-06 47 30 4 14 3 3 0 79 17 34
2014 PM 38 31 18 5 5 1 1 71 10 146
2014 PM-01 0 40 40 10 10 0 0 40 20 10
2014 PM-02 45 35 10 0 0 5 5 89 0 20
2014 PM-03 36 27 27 9 0 0 0 64 9 11
2014 PM-04 44 29 22 2 2 0 0 73 5 41
2014 PM-05 41 34 14 3 3 0 3 79 7 29
2014 PM-06 38 31 14 10 7 0 0 69 17 29
2011 PM 35 32 10 13 9 0 1 68 22 123
2011 PM-01 21 45 10 7 10 0 7 71 18 13
2011 PM-02 37 31 8 19 5 0 0 68 24 21
2011 PM-03 30 45 0 25 0 0 0 75 25 10
2011 PM-04 30 27 14 14 14 0 0 58 28 29
2011 PM-05 50 25 14 0 11 0 0 75 11 22
2011 PM-06 35 33 8 16 8 0 0 68 24 28
2008 PM 41 26 16 8 9 0 0 68 16 80
2008 PM-01 43 43 0 7 7 0 0 86 14 14
2008 PM-02 58 8 17 0 17 0 0 67 17 12
2008 PM-04 29 19 29 10 14 0 0 48 24 21
2008 PM-06 39 33 22 0 6 0 0 72 6 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 5 17 26 24 25 3 0 50 23 92
2019 PM-02 0 16 19 37 18 10 0 61 18 11
2019 PM-04 0 0 16 31 40 13 0 81 0 15
2019 PM-05 12 23 22 22 21 0 0 43 35 18
2019 PM-06 5 28 27 15 26 0 0 40 33 19
2018 PM 2 23 25 25 18 3 3 46 27 119
2018 PM-04 3 34 18 13 23 3 7 39 41 31
2018 PM-05 3 27 23 25 18 4 0 45 31 28
2018 PM-06 0 25 43 10 22 0 0 33 25 23
2017 PM 7 22 34 18 15 0 4 35 30 113
2017 PM-04 4 20 45 18 11 0 3 29 24 33
2017 PM-05 8 20 32 23 9 0 8 34 30 27
2017 PM-06 10 23 28 17 22 0 0 39 33 33
2014 PM 12 26 31 18 12 1 1 31 38 145
2014 PM-01 30 30 20 20 0 0 0 20 60 10
2014 PM-02 0 32 26 26 16 0 0 42 32 19
2014 PM-03 9 18 36 9 27 0 0 36 27 11
2014 PM-04 2 32 41 15 5 2 2 21 36 41
2014 PM-05 17 28 34 7 14 0 0 21 45 29
2014 PM-06 14 14 21 31 21 0 0 52 28 29
2011 PM 9 20 42 17 8 0 2 26 30 123
2011 PM-01 16 10 32 6 29 0 7 38 28 13
2011 PM-02 4 30 29 26 10 0 0 36 34 21
2011 PM-03 0 20 61 9 0 0 9 10 23 10
2011 PM-04 21 19 38 20 3 0 0 23 40 29
2011 PM-05 10 18 50 18 0 0 4 19 29 22
2011 PM-06 0 21 49 17 12 0 0 29 21 28
2008 PM 13 19 35 25 8 1 0 33 32 80
2008 PM-01 14 0 50 21 7 7 0 31 15 14
2008 PM-02 17 25 50 0 8 0 0 8 42 12
2008 PM-04 14 43 29 10 5 0 0 14 57 21
2008 PM-06 6 6 28 50 11 0 0 61 11 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 16 27 23 22 3 2 48 24 94
2019 PM-01 10 11 50 20 10 0 0 30 20 10
2019 PM-02 0 0 26 27 38 10 0 72 0 11
2019 PM-03 0 10 21 22 28 11 9 62 12 10
2019 PM-04 0 12 19 39 30 0 0 69 12 16
2019 PM-05 6 22 28 22 10 6 5 37 31 18
2019 PM-06 11 17 36 16 21 0 0 37 27 19
2018 PM 10 13 32 21 18 3 2 41 24 117
2018 PM-03 0 0 44 18 31 0 8 52 0 12
2018 PM-04 16 12 30 18 14 6 3 36 31 31
2018 PM-05 12 7 28 22 23 4 4 48 21 27
2018 PM-06 13 30 22 22 13 0 0 35 43 23
2017 PM 11 17 30 23 15 1 4 40 29 113
2017 PM-04 10 10 41 27 10 0 3 38 20 33
2017 PM-05 12 7 32 24 12 0 12 41 22 27
2017 PM-06 10 33 32 14 11 0 0 25 43 33
2014 PM 10 14 29 26 19 1 0 46 24 146
2014 PM-01 0 10 30 40 20 0 0 60 10 10
2014 PM-02 10 20 25 25 15 5 0 42 32 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 10 10 27 39 12 2 0 53 20 41
2014 PM-05 10 14 31 21 24 0 0 45 24 29
2014 PM-06 10 17 28 21 24 0 0 45 28 29
2011 PM 11 16 22 25 19 4 4 47 29 123
2011 PM-01 7 0 17 7 42 19 7 68 9 13
2011 PM-02 11 9 29 29 17 6 0 48 21 21
2011 PM-03 0 8 34 20 21 8 8 50 10 10
2011 PM-04 16 29 11 29 12 0 3 42 47 29
2011 PM-05 24 9 20 31 12 0 4 45 34 22
2011 PM-06 0 24 28 22 22 0 4 46 25 28
2008 PM 11 18 26 20 16 4 5 40 32 80
2008 PM-01 0 7 14 7 29 21 21 63 13 14
2008 PM-02 8 42 17 17 8 0 8 27 55 12
2008 PM-04 24 24 24 19 10 0 0 29 48 21
2008 PM-06 6 6 28 39 22 0 0 61 11 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 13 30 21 22 0 0 42 28 95
2019 PM-01 10 10 40 20 20 0 0 41 19 10
2019 PM-02 19 7 18 17 38 0 0 55 27 11
2019 PM-03 0 11 51 9 29 0 0 38 11 10
2019 PM-04 0 25 33 12 31 0 0 43 25 16
2019 PM-05 28 6 39 27 0 0 0 27 34 18
2019 PM-06 18 13 20 30 20 0 0 49 31 20
2018 PM 6 14 31 24 23 2 1 48 20 118
2018 PM-04 6 18 38 10 23 5 0 35 25 31
2018 PM-05 13 21 27 28 11 0 0 39 34 28
2018 PM-06 4 11 46 23 15 0 0 38 16 22
2017 PM 17 16 28 21 16 0 1 37 34 113
2017 PM-04 17 18 31 24 8 0 3 33 36 33
2017 PM-05 28 15 40 8 10 0 0 17 43 27
2017 PM-06 15 18 20 22 22 0 2 46 34 33
2014 PM 19 23 26 17 14 1 1 31 43 145
2014 PM-01 0 30 30 40 0 0 0 40 30 10
2014 PM-02 5 15 25 30 15 5 5 50 22 20
2014 PM-03 18 0 36 27 18 0 0 45 18 11
2014 PM-04 17 32 27 10 12 2 0 23 50 41
2014 PM-05 31 24 28 10 7 0 0 17 55 29
2014 PM-06 14 18 21 14 29 0 4 44 33 28
2011 PM 21 17 26 22 10 1 2 33 40 123
2011 PM-01 10 14 16 7 29 10 15 48 31 13
2011 PM-02 21 18 20 25 16 0 0 41 40 21
2011 PM-03 38 37 16 9 0 0 0 9 75 10
2011 PM-04 21 28 34 10 6 0 0 17 49 29
2011 PM-05 37 6 26 26 5 0 0 31 43 22
2011 PM-06 10 8 32 44 6 0 0 50 18 28
2008 PM 19 28 18 16 16 3 1 34 48 80
2008 PM-01 7 29 14 14 21 14 0 42 42 14
2008 PM-02 8 17 50 17 8 0 0 25 25 12
2008 PM-04 24 38 14 10 14 0 0 24 62 21
2008 PM-06 17 17 11 28 22 0 6 53 35 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 3 21 31 35 2 1 68 10 93
2019 PM-01 10 0 29 41 20 0 0 61 10 10
2019 PM-02 19 0 33 0 38 10 0 42 22 11
2019 PM-03 0 0 30 41 18 0 11 67 0 10
2019 PM-04 0 0 0 33 67 0 0 100 0 15
2019 PM-05 6 6 24 33 26 6 0 63 13 18
2019 PM-06 0 5 23 36 35 0 0 71 5 19
2018 PM 1 6 35 27 29 2 1 57 7 119
2018 PM-04 3 11 31 26 25 5 0 53 14 31
2018 PM-05 0 4 40 24 33 0 0 57 4 28
2018 PM-06 0 7 44 31 18 0 0 49 7 23
2017 PM 5 14 27 27 23 2 2 52 20 113
2017 PM-04 10 5 44 23 13 3 3 38 16 33
2017 PM-05 0 21 20 33 22 4 0 58 21 27
2017 PM-06 7 21 19 23 30 0 0 53 28 33
2014 PM 6 10 27 36 20 1 0 57 16 146
2014 PM-01 0 30 40 20 10 0 0 30 30 10
2014 PM-02 0 5 10 60 25 0 0 85 5 20
2014 PM-03 0 9 27 27 36 0 0 64 9 11
2014 PM-04 0 10 44 37 7 2 0 45 10 41
2014 PM-05 7 10 28 38 17 0 0 55 17 29
2014 PM-06 10 3 17 31 38 0 0 69 14 29
2011 PM 12 14 29 26 18 0 2 44 26 123
2011 PM-01 16 7 25 15 21 0 15 42 28 13
2011 PM-02 6 11 31 23 29 0 0 52 17 21
2011 PM-03 12 33 28 8 18 0 0 26 45 10
2011 PM-04 24 15 26 29 6 0 0 35 39 29
2011 PM-05 14 0 38 23 24 0 0 47 14 22
2011 PM-06 0 21 24 39 15 0 0 54 21 28
2008 PM 6 18 34 24 16 1 1 41 24 80
2008 PM-01 0 21 14 36 14 7 7 58 25 14
2008 PM-02 8 17 17 42 17 0 0 58 25 12
2008 PM-04 10 24 43 10 14 0 0 24 33 21
2008 PM-06 6 22 33 28 11 0 0 39 28 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 18 24 17 29 1 3 48 26 93
2019 PM-01 0 30 40 11 19 0 0 30 30 10
2019 PM-02 22 37 0 11 31 0 0 42 58 10
2019 PM-03 0 10 43 0 37 0 11 41 11 10
2019 PM-04 0 0 20 24 44 6 6 77 0 16
2019 PM-05 0 23 17 21 34 0 5 58 24 18
2019 PM-06 6 22 26 32 14 0 0 46 28 19
2018 PM 4 10 31 26 23 3 2 52 16 118
2018 PM-04 5 21 21 17 23 6 7 45 30 31
2018 PM-05 4 10 19 33 30 4 0 66 14 27
2018 PM-06 12 9 40 16 24 0 0 40 20 23
2017 PM 11 21 26 20 17 3 4 39 33 114
2017 PM-04 12 24 21 23 8 6 5 35 41 33
2017 PM-05 9 17 29 13 27 0 5 43 27 27
2017 PM-06 13 22 39 16 10 0 0 26 35 34
2014 PM 10 16 28 21 22 2 1 44 27 146
2014 PM-01 0 0 50 20 20 10 0 44 0 10
2014 PM-02 0 20 45 15 20 0 0 35 20 20
2014 PM-03 0 18 45 18 9 9 0 30 20 11
2014 PM-04 10 20 32 20 17 2 0 38 30 41
2014 PM-05 10 24 14 21 28 0 3 50 36 29
2014 PM-06 14 7 14 31 31 0 3 64 21 29
2011 PM 24 16 21 24 12 1 2 37 41 123
2011 PM-01 14 0 29 28 15 0 15 50 17 13
2011 PM-02 6 21 25 34 14 0 0 48 27 21
2011 PM-03 33 8 33 17 9 0 0 26 41 10
2011 PM-04 32 21 25 13 9 0 0 23 53 29
2011 PM-05 34 22 0 27 12 0 4 41 59 22
2011 PM-06 25 11 23 26 12 3 0 39 37 28
2008 PM 14 20 24 24 13 1 5 39 36 80
2008 PM-01 0 21 29 7 21 0 21 36 27 14
2008 PM-02 17 25 33 17 0 8 0 18 45 12
2008 PM-04 19 38 29 5 10 0 0 14 57 21
2008 PM-06 17 6 22 44 11 0 0 56 22 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 20 27 20 16 3 0 37 35 94
2019 PM-01 10 29 30 20 11 0 0 31 38 10
2019 PM-02 18 17 17 10 28 10 0 42 39 11
2019 PM-03 0 20 29 31 9 11 0 45 22 10
2019 PM-04 12 12 12 33 31 0 0 64 24 16
2019 PM-05 17 12 44 16 5 6 0 22 31 18
2019 PM-06 0 34 34 17 15 0 0 32 34 19
2018 PM 12 18 34 17 13 3 4 32 31 119
2018 PM-04 11 31 19 22 11 3 3 35 45 31
2018 PM-05 7 11 44 14 15 4 7 32 20 28
2018 PM-06 16 18 48 8 4 0 6 13 36 23
2017 PM 14 16 22 25 14 4 4 43 33 114
2017 PM-04 10 11 23 41 6 3 6 52 23 33
2017 PM-05 16 17 19 12 23 7 7 40 38 27
2017 PM-06 14 19 29 25 10 3 0 37 34 34
2014 PM 8 16 24 27 21 1 3 50 25 145
2014 PM-01 20 20 40 10 10 0 0 20 40 10
2014 PM-02 5 32 32 16 16 0 0 32 37 19
2014 PM-03 0 0 18 64 9 0 9 80 0 11
2014 PM-04 5 12 27 24 24 5 2 53 18 41
2014 PM-05 10 24 17 31 14 0 3 46 36 29
2014 PM-06 7 3 21 31 34 0 3 68 11 29
2011 PM 13 17 29 19 19 1 2 39 31 120
2011 PM-01 0 8 10 40 24 10 8 78 10 12
2011 PM-02 11 17 34 14 23 0 0 37 28 21
2011 PM-03 8 20 46 16 9 0 0 26 28 10
2011 PM-04 13 25 32 17 9 0 3 27 40 29
2011 PM-05 26 7 25 13 25 0 4 40 35 20
2011 PM-06 13 18 26 18 25 0 0 43 31 28
2008 PM 18 24 34 11 8 1 5 20 44 80
2008 PM-01 21 29 36 7 0 7 0 8 54 14
2008 PM-02 8 50 25 8 0 0 8 9 64 12
2008 PM-04 14 19 33 19 10 0 5 30 35 21
2008 PM-06 17 17 33 17 17 0 0 33 33 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 20 28 23 17 2 1 42 29 95
2019 PM-01 0 0 59 22 19 0 0 41 0 10
2019 PM-02 10 26 19 18 18 9 0 40 39 11
2019 PM-03 0 0 19 41 29 0 11 79 0 10
2019 PM-04 0 18 33 25 25 0 0 49 18 16
2019 PM-05 11 33 29 21 0 5 0 22 47 18
2019 PM-06 13 25 30 15 18 0 0 33 38 20
2018 PM 4 21 31 22 17 2 3 41 27 119
2018 PM-04 3 34 19 19 19 5 0 41 39 31
2018 PM-05 0 24 47 21 7 0 0 28 24 28
2018 PM-06 12 14 47 14 12 0 0 27 26 23
2017 PM 10 16 31 26 14 1 2 41 27 114
2017 PM-04 14 18 28 27 8 3 3 36 34 33
2017 PM-05 15 15 36 26 9 0 0 35 29 27
2017 PM-06 6 19 36 20 18 0 0 38 25 34
2014 PM 10 17 33 17 20 3 1 38 28 146
2014 PM-01 0 0 60 20 10 10 0 33 0 10
2014 PM-02 0 10 30 25 25 5 5 56 11 20
2014 PM-03 0 18 45 9 27 0 0 36 18 11
2014 PM-04 7 20 39 17 15 2 0 33 28 41
2014 PM-05 21 17 21 17 21 3 0 39 39 29
2014 PM-06 10 21 24 17 28 0 0 45 31 29

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 7 16 20 33 23 0 1 57 23 95
2019 PM-01 19 29 31 11 10 0 0 20 48 10
2019 PM-02 10 17 9 29 35 0 0 65 27 11
2019 PM-03 0 0 29 29 31 0 11 67 0 10
2019 PM-04 0 6 26 25 42 0 0 67 6 16
2019 PM-05 6 16 40 32 5 0 0 37 22 18
2019 PM-06 13 25 4 39 19 0 0 58 37 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 73 19 3 3 1 0 0 93 4 95
2019 PM-01 61 10 20 10 0 0 0 71 10 10
2019 PM-02 82 18 0 0 0 0 0 100 0 11
2019 PM-03 89 11 0 0 0 0 0 100 0 10
2019 PM-04 73 27 0 0 0 0 0 100 0 16
2019 PM-05 74 26 0 0 0 0 0 100 0 18
2019 PM-06 83 17 0 0 0 0 0 100 0 20
2017 PM 71 19 2 5 3 1 0 90 9 113
2017 PM-04 60 32 3 4 3 0 0 91 6 33
2017 PM-05 77 15 0 5 4 0 0 91 9 27
2017 PM-06 82 8 0 7 4 0 0 89 11 33
2014 PM 71 14 6 5 1 0 2 87 6 146
2014 PM-01 90 10 0 0 0 0 0 100 0 10
2014 PM-02 80 10 0 5 0 0 5 95 5 20
2014 PM-03 73 18 9 0 0 0 0 91 0 11
2014 PM-04 71 17 7 5 0 0 0 88 5 41
2014 PM-05 62 17 10 3 3 0 3 82 7 29
2014 PM-06 69 10 3 10 3 0 3 82 14 29
2011 PM 68 20 2 6 3 0 1 88 9 122
2011 PM-01 78 15 0 7 0 0 0 93 7 13
2011 PM-02 65 30 5 0 0 0 0 95 0 21
2011 PM-03 59 12 0 28 0 0 0 72 28 10
2011 PM-04 72 18 3 3 0 0 3 93 3 28
2011 PM-05 78 13 0 4 5 0 0 91 9 22
2011 PM-06 56 25 4 8 8 0 0 81 16 28
2008 PM 60 21 4 6 6 1 1 83 13 80
2008 PM-01 64 21 7 7 0 0 0 86 7 14
2008 PM-02 33 33 8 8 17 0 0 67 25 12
2008 PM-04 52 29 0 5 10 0 5 85 15 21
2008 PM-06 72 11 0 6 6 6 0 88 12 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 20 14 9 3 7 5 70 13 93
2019 PM-02 63 17 10 0 0 10 0 89 0 11
2019 PM-04 49 15 6 6 0 12 12 84 8 16
2019 PM-05 47 10 16 10 0 10 6 68 12 18
2019 PM-06 37 30 6 12 5 5 5 74 19 19
2018 PM 29 25 19 8 3 11 4 64 13 119
2018 PM-04 33 25 18 10 3 11 0 65 14 31
2018 PM-05 24 23 23 4 7 15 4 58 14 28
2018 PM-06 21 34 32 4 0 0 9 61 5 23
2017 PM 29 29 15 9 11 3 4 63 21 114
2017 PM-04 28 34 15 10 13 0 0 62 23 33
2017 PM-05 15 30 21 8 15 4 6 50 26 27
2017 PM-06 44 22 14 11 4 2 3 70 16 34
2014 PM 21 26 18 14 11 5 4 52 27 146
2014 PM-01 40 0 40 10 0 10 0 44 11 10
2014 PM-02 10 15 25 25 15 5 5 28 44 20
2014 PM-03 36 27 9 9 9 0 9 70 20 11
2014 PM-04 20 34 10 15 12 5 5 59 30 41
2014 PM-05 10 31 28 14 7 10 0 46 23 29
2014 PM-06 34 24 14 7 10 3 7 65 19 29

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 21 10 8 1 0 0 81 9 95
2019 PM-01 30 41 29 0 0 0 0 71 0 10
2019 PM-02 62 28 0 10 0 0 0 90 10 11
2019 PM-03 57 32 11 0 0 0 0 89 0 10
2019 PM-04 73 21 6 0 0 0 0 94 0 16
2019 PM-05 57 22 6 16 0 0 0 79 16 18
2019 PM-06 69 0 15 16 0 0 0 69 16 20
2018 PM 50 29 3 8 6 2 2 82 15 119
2018 PM-04 43 41 3 7 3 3 0 87 10 31
2018 PM-05 52 37 0 7 4 0 0 89 11 28
2018 PM-06 35 23 8 18 6 0 10 64 26 23
2017 PM 45 23 11 11 8 1 1 69 20 114
2017 PM-04 38 33 6 5 15 0 3 73 21 33
2017 PM-05 38 19 10 25 9 0 0 56 33 27
2017 PM-06 52 20 11 10 6 0 0 72 17 34
2014 PM 42 25 12 9 10 1 1 69 19 146
2014 PM-01 40 40 20 0 0 0 0 80 0 10
2014 PM-02 25 15 25 25 10 0 0 40 35 20
2014 PM-03 64 27 0 0 9 0 0 91 9 11
2014 PM-04 49 22 5 7 10 5 2 76 18 41
2014 PM-05 41 31 7 14 7 0 0 72 21 29
2014 PM-06 48 24 14 3 10 0 0 72 14 29

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 59 33 3 4 1 0 0 92 5 95
2019 PM-01 49 51 0 0 0 0 0 100 0 10
2019 PM-02 73 27 0 0 0 0 0 100 0 11
2019 PM-03 70 30 0 0 0 0 0 100 0 10
2019 PM-04 67 27 6 0 0 0 0 94 0 16
2019 PM-05 40 37 12 11 0 0 0 77 11 18
2019 PM-06 69 27 0 4 0 0 0 96 4 20
2018 PM 58 28 4 6 2 1 1 87 9 119
2018 PM-04 57 40 0 3 0 0 0 97 3 31
2018 PM-05 52 38 7 0 4 0 0 90 4 28
2018 PM-06 56 21 4 14 0 0 4 81 15 23
2017 PM 52 33 5 7 3 0 0 85 10 114
2017 PM-04 49 42 0 10 0 0 0 90 10 33
2017 PM-05 35 48 10 4 4 0 0 83 7 27
2017 PM-06 65 16 9 6 4 0 0 80 10 34
2014 PM 41 36 12 8 3 1 0 78 10 146
2014 PM-01 70 30 0 0 0 0 0 100 0 10
2014 PM-02 15 40 25 15 5 0 0 55 20 20
2014 PM-03 73 27 0 0 0 0 0 100 0 11
2014 PM-04 24 44 12 15 2 2 0 70 18 41
2014 PM-05 55 34 7 0 3 0 0 90 3 29
2014 PM-06 48 34 14 0 3 0 0 83 3 29

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 54 29 10 5 1 1 0 84 6 95
2019 PM-01 60 30 0 10 0 0 0 90 10 10
2019 PM-02 63 27 10 0 0 0 0 90 0 11
2019 PM-03 57 43 0 0 0 0 0 100 0 10
2019 PM-04 61 25 9 6 0 0 0 85 6 16
2019 PM-05 34 45 16 5 0 0 0 79 5 18
2019 PM-06 59 17 16 4 0 4 0 79 5 20
2018 PM 49 35 11 4 2 0 1 84 5 119
2018 PM-04 44 53 3 0 0 0 0 97 0 31
2018 PM-05 42 41 13 0 4 0 0 83 4 28
2018 PM-06 47 23 12 14 0 0 4 73 15 23
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 19 12 5 2 0 7 79 8 95
2019 PM-01 41 39 10 11 0 0 0 80 11 10
2019 PM-02 45 27 9 0 10 0 10 80 11 11
2019 PM-03 50 21 20 0 0 0 9 78 0 10
2019 PM-04 55 12 9 6 0 0 18 82 7 16
2019 PM-05 61 6 17 6 5 0 5 71 11 18
2019 PM-06 70 15 10 0 0 0 4 89 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 28 12 6 2 1 1 80 8 94
2019 PM-01 29 52 20 0 0 0 0 80 0 10
2019 PM-02 50 20 20 10 0 0 0 70 10 10
2019 PM-03 68 32 0 0 0 0 0 100 0 10
2019 PM-04 58 18 0 18 0 0 6 81 19 16
2019 PM-05 51 16 16 6 5 6 0 71 11 18
2019 PM-06 58 28 14 0 0 0 0 86 0 20
2018 PM 50 32 8 8 1 1 1 83 9 119
2018 PM-04 52 24 15 3 5 0 0 76 9 31
2018 PM-05 41 49 6 0 0 0 4 94 0 28
2018 PM-06 40 24 3 29 0 4 0 67 30 23
2017 PM 40 29 14 8 8 1 0 70 16 114
2017 PM-04 35 36 15 7 7 0 0 71 14 33
2017 PM-05 27 34 22 11 0 6 0 65 12 27
2017 PM-06 43 24 11 7 14 0 0 67 21 34
2014 PM 36 36 14 10 4 0 0 72 14 146
2014 PM-01 30 50 20 0 0 0 0 80 0 10
2014 PM-02 35 30 15 20 0 0 0 65 20 20
2014 PM-03 36 45 18 0 0 0 0 82 0 11
2014 PM-04 34 27 20 12 7 0 0 61 20 41
2014 PM-05 48 41 3 7 0 0 0 90 7 29
2014 PM-06 38 34 10 10 7 0 0 72 17 29
2011 PM 27 45 12 11 5 0 0 72 16 123
2011 PM-01 36 38 17 10 0 0 0 73 10 13
2011 PM-02 27 33 27 12 0 0 0 60 12 21
2011 PM-03 37 28 12 22 0 0 0 66 22 10
2011 PM-04 12 56 12 14 6 0 0 68 20 29
2011 PM-05 39 33 9 10 10 0 0 72 19 22
2011 PM-06 28 60 0 5 8 0 0 87 13 28
2008 PM 33 36 9 11 10 1 0 70 22 80
2008 PM-01 36 36 21 7 0 0 0 71 7 14
2008 PM-02 25 25 8 17 17 8 0 55 36 12
2008 PM-04 24 33 10 14 19 0 0 57 33 21
2008 PM-06 39 33 6 11 11 0 0 72 22 18

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 69 16 7 2 2 2 1 88 4 95
2019 PM-01 71 19 10 0 0 0 0 90 0 10
2019 PM-02 71 10 0 10 0 10 0 89 11 11
2019 PM-03 81 9 10 0 0 0 0 90 0 10
2019 PM-04 70 18 0 0 0 6 6 100 0 16
2019 PM-05 56 21 12 6 5 0 0 77 11 18
2019 PM-06 80 15 4 0 0 0 0 96 0 20
2018 PM 56 26 5 7 4 3 0 84 11 119
2018 PM-04 47 29 9 7 5 3 0 78 13 31
2018 PM-05 59 29 0 0 7 4 0 92 8 28
2018 PM-06 41 26 4 24 0 4 0 70 25 23
2017 PM 45 24 14 5 8 3 1 72 14 114
2017 PM-04 46 22 12 7 10 3 0 70 17 33
2017 PM-05 29 34 16 0 10 11 0 70 12 27
2017 PM-06 48 15 18 9 10 0 0 62 19 34
2014 PM 47 29 11 6 4 1 2 78 11 146
2014 PM-01 50 30 20 0 0 0 0 80 0 10
2014 PM-02 45 35 5 5 5 0 5 84 11 20
2014 PM-03 64 27 0 9 0 0 0 91 9 11
2014 PM-04 44 17 15 10 7 2 5 66 18 41
2014 PM-05 55 38 7 0 0 0 0 93 0 29
2014 PM-06 41 38 10 7 3 0 0 79 10 29
2011 PM 37 35 13 12 2 2 0 73 13 123
2011 PM-01 52 31 7 0 0 10 0 92 0 13
2011 PM-02 37 22 26 15 0 0 0 59 15 21
2011 PM-03 28 64 0 0 0 8 0 100 0 10
2011 PM-04 26 41 16 10 6 0 0 68 16 29
2011 PM-05 51 10 20 20 0 0 0 60 20 22
2011 PM-06 32 51 3 14 0 0 0 83 14 28
2008 PM 45 23 13 6 9 5 0 71 16 80
2008 PM-01 64 29 7 0 0 0 0 93 0 14
2008 PM-02 25 33 8 8 8 17 0 70 20 12
2008 PM-04 38 10 14 14 24 0 0 48 38 21
2008 PM-06 39 28 11 6 6 11 0 75 13 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 28 6 4 2 1 1 88 6 95
2019 PM-01 41 40 20 0 0 0 0 80 0 10
2019 PM-02 72 28 0 0 0 0 0 100 0 11
2019 PM-03 78 22 0 0 0 0 0 100 0 10
2019 PM-04 53 29 6 6 0 0 6 87 6 16
2019 PM-05 39 39 11 6 5 0 0 78 11 18
2019 PM-06 71 24 0 4 0 0 0 96 4 20
2018 PM 50 29 7 5 5 2 0 82 11 119
2018 PM-04 46 36 9 3 3 3 0 85 6 31
2018 PM-05 45 41 3 7 0 4 0 89 8 28
2018 PM-06 41 23 8 9 16 4 0 67 25 23
2017 PM 43 38 9 5 5 0 0 82 9 114
2017 PM-04 48 32 13 4 4 0 0 80 7 33
2017 PM-05 31 50 11 5 3 0 0 81 8 27
2017 PM-06 40 33 8 8 10 0 0 73 19 34
2014 PM 44 32 10 10 4 1 0 76 14 146
2014 PM-01 50 20 20 10 0 0 0 70 10 10
2014 PM-02 30 50 5 10 0 5 0 84 11 20
2014 PM-03 45 36 9 9 0 0 0 82 9 11
2014 PM-04 49 20 10 15 7 0 0 68 22 41
2014 PM-05 59 31 3 3 3 0 0 90 7 29
2014 PM-06 38 34 14 10 3 0 0 72 14 29
2011 PM 32 41 8 12 6 1 0 74 19 123
2011 PM-01 52 31 7 0 0 10 0 92 0 13
2011 PM-02 33 30 20 11 6 0 0 63 17 21
2011 PM-03 20 72 8 0 0 0 0 92 0 10
2011 PM-04 29 37 0 24 11 0 0 66 34 29
2011 PM-05 39 33 0 14 14 0 0 72 28 22
2011 PM-06 25 51 13 11 0 0 0 77 11 28
2008 PM 39 33 9 10 10 0 0 71 20 80
2008 PM-01 43 43 7 7 0 0 0 86 7 14
2008 PM-02 25 33 8 25 8 0 0 58 33 12
2008 PM-04 29 24 14 10 24 0 0 52 33 21
2008 PM-06 44 33 6 6 11 0 0 78 17 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 89 6 2 1 1 0 1 96 2 95
2019 PM-01 81 10 10 0 0 0 0 90 0 10
2019 PM-02 100 0 0 0 0 0 0 100 0 11
2019 PM-03 100 0 0 0 0 0 0 100 0 10
2019 PM-04 76 6 6 0 6 0 6 87 7 16
2019 PM-05 89 5 0 6 0 0 0 94 6 18
2019 PM-06 100 0 0 0 0 0 0 100 0 20
2017 PM 82 10 5 2 2 0 0 91 4 114
2017 PM-04 84 7 9 0 0 0 0 91 0 33
2017 PM-05 80 9 3 5 4 0 0 88 9 27
2017 PM-06 87 7 0 3 4 0 0 94 6 34
2014 PM 82 11 3 3 0 0 2 94 3 146
2014 PM-01 100 0 0 0 0 0 0 100 0 10
2014 PM-02 80 10 0 5 0 0 5 95 5 20
2014 PM-03 82 18 0 0 0 0 0 100 0 11
2014 PM-04 85 5 7 2 0 0 0 90 2 41
2014 PM-05 86 3 3 3 0 0 3 93 4 29
2014 PM-06 69 28 0 0 0 0 3 100 0 29
2011 PM 81 15 2 1 1 0 1 96 2 123
2011 PM-01 78 15 0 7 0 0 0 93 7 13
2011 PM-02 82 9 10 0 0 0 0 90 0 21
2011 PM-03 100 0 0 0 0 0 0 100 0 10
2011 PM-04 66 24 3 0 3 0 3 93 3 29
2011 PM-05 87 13 0 0 0 0 0 100 0 22
2011 PM-06 85 15 0 0 0 0 0 100 0 28
2008 PM 76 14 1 3 4 0 3 92 6 80
2008 PM-01 79 21 0 0 0 0 0 100 0 14
2008 PM-02 67 17 0 8 8 0 0 83 17 12
2008 PM-04 62 19 0 5 5 0 10 89 11 21
2008 PM-06 78 11 6 0 6 0 0 89 6 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 77 15 2 1 1 1 3 96 2 95
2019 PM-01 60 40 0 0 0 0 0 100 0 10
2019 PM-02 72 9 0 10 0 10 0 89 11 11
2019 PM-03 82 9 9 0 0 0 0 91 0 10
2019 PM-04 76 6 6 0 0 0 12 93 0 16
2019 PM-05 84 5 0 0 5 0 5 94 6 18
2019 PM-06 85 15 0 0 0 0 0 100 0 20
2017 PM 66 20 5 5 2 2 0 87 8 113
2017 PM-04 66 22 6 0 3 3 0 91 3 33
2017 PM-05 66 13 4 13 0 4 0 83 13 27
2017 PM-06 70 20 0 6 4 0 0 90 10 33
2014 PM 60 20 5 6 6 1 2 82 13 146
2014 PM-01 50 30 10 0 0 0 10 89 0 10
2014 PM-02 50 10 0 20 15 0 5 63 37 20
2014 PM-03 82 9 0 0 9 0 0 91 9 11
2014 PM-04 51 29 12 5 2 0 0 80 7 41
2014 PM-05 69 17 3 7 3 0 0 86 10 29
2014 PM-06 62 21 0 3 3 7 3 92 8 29
2011 PM 37 37 8 9 5 2 1 77 15 123
2011 PM-01 45 22 10 7 0 10 7 80 8 13
2011 PM-02 42 26 9 8 10 0 4 71 19 21
2011 PM-03 8 59 25 0 8 0 0 67 8 10
2011 PM-04 29 50 0 12 9 0 0 79 21 29
2011 PM-05 49 19 14 14 4 0 0 68 18 22
2011 PM-06 39 44 3 8 0 5 0 88 9 28

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 76 15 5 2 1 0 1 91 3 93
2019 PM-02 81 10 10 0 0 0 0 90 0 11
2019 PM-04 82 6 0 6 0 0 6 94 6 16
2019 PM-05 71 6 18 0 6 0 0 77 6 17
2019 PM-06 70 25 5 0 0 0 0 95 0 20
2018 PM 65 20 6 3 3 1 1 87 7 118
2018 PM-04 59 26 10 3 3 0 0 85 6 30
2018 PM-05 73 17 3 0 4 0 4 93 4 28
2018 PM-06 57 15 3 10 10 4 0 75 21 23
2017 PM 56 24 14 2 3 0 0 81 5 114
2017 PM-04 62 19 19 0 0 0 0 81 0 33
2017 PM-05 47 34 13 3 3 0 0 81 6 27
2017 PM-06 51 23 12 6 8 0 0 74 13 34

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 69 18 5 4 2 0 1 88 6 95
2019 PM-01 71 29 0 0 0 0 0 100 0 10
2019 PM-02 71 10 10 10 0 0 0 81 10 11
2019 PM-03 91 9 0 0 0 0 0 100 0 10
2019 PM-04 76 12 0 0 6 0 6 94 6 16
2019 PM-05 55 23 11 6 5 0 0 78 11 18
2019 PM-06 76 13 6 4 0 0 0 90 4 20
2018 PM 55 28 6 5 5 2 0 84 10 119
2018 PM-04 42 41 6 3 8 0 0 83 11 31
2018 PM-05 59 30 7 0 0 4 0 93 0 28
2018 PM-06 49 19 3 14 10 4 0 71 25 23
2017 PM 49 28 11 8 4 0 0 77 12 114
2017 PM-04 49 28 12 7 4 0 0 78 11 33
2017 PM-05 42 32 20 7 0 0 0 74 7 27
2017 PM-06 48 20 11 11 10 0 0 68 21 34
2014 PM 47 28 12 8 3 1 0 76 12 146
2014 PM-01 40 30 20 10 0 0 0 70 10 10
2014 PM-02 40 35 10 15 0 0 0 75 15 20
2014 PM-03 64 9 18 9 0 0 0 73 9 11
2014 PM-04 41 27 7 17 7 0 0 68 24 41
2014 PM-05 59 34 7 0 0 0 0 93 0 29
2014 PM-06 52 28 14 0 3 3 0 82 4 29

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 57 15 14 10 5 0 0 71 15 21
2019 PM-06 59 8 17 17 0 0 0 66 17 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 49 26 10 5 6 4 0 78 12 94
2019 PM-01 70 10 11 10 0 0 0 80 10 10
2019 PM-02 73 9 0 0 0 18 0 100 0 11
2019 PM-03 58 31 11 0 0 0 0 89 0 10
2019 PM-04 54 33 6 6 0 0 0 88 6 16
2019 PM-05 21 35 23 0 10 11 0 63 12 18
2019 PM-06 42 36 6 5 12 0 0 77 17 19
2018 PM 35 35 14 6 5 6 0 74 12 119
2018 PM-04 25 45 7 9 3 12 0 79 13 31
2018 PM-05 28 41 16 4 8 4 0 72 12 28
2018 PM-06 30 16 28 12 15 0 0 45 27 23
2017 PM 30 26 18 10 9 8 0 60 21 114
2017 PM-04 22 42 21 7 3 6 0 68 10 33
2017 PM-05 28 27 22 10 7 7 0 58 18 27
2017 PM-06 28 19 12 16 23 3 0 47 41 34
2014 PM 33 28 12 12 9 6 0 65 23 145
2014 PM-01 40 40 10 0 0 10 0 89 0 10
2014 PM-02 30 50 0 10 5 5 0 84 16 20
2014 PM-03 36 9 18 9 0 27 0 63 13 11
2014 PM-04 29 41 12 10 5 2 0 73 15 41
2014 PM-05 45 7 14 28 7 0 0 52 34 29
2014 PM-06 32 21 11 4 25 7 0 58 31 28
2011 PM 22 29 21 9 10 8 1 56 21 123
2011 PM-01 21 28 24 0 7 10 10 61 9 13
2011 PM-02 26 29 13 15 6 11 0 61 24 21
2011 PM-03 17 38 25 0 8 12 0 63 9 10
2011 PM-04 23 35 11 8 14 10 0 64 24 29
2011 PM-05 27 17 20 22 9 5 0 46 33 22
2011 PM-06 16 31 36 4 11 3 0 48 15 28

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 49 24 12 7 6 1 0 75 14 94
2019 PM-01 60 19 11 10 0 0 0 80 10 10
2019 PM-02 82 9 0 0 0 10 0 100 0 11
2019 PM-03 59 41 0 0 0 0 0 100 0 10
2019 PM-04 54 33 0 12 0 0 0 88 12 16
2019 PM-05 27 24 34 5 10 0 0 51 16 18
2019 PM-06 44 24 16 0 17 0 0 67 17 19
2018 PM 39 32 10 8 7 3 0 74 16 118
2018 PM-04 33 43 10 12 3 0 0 75 15 31
2018 PM-05 25 47 6 11 8 4 0 75 19 28
2018 PM-06 34 12 19 8 27 0 0 45 35 23
2017 PM 24 32 15 16 8 6 0 59 25 114
2017 PM-04 19 43 13 19 3 3 0 64 23 33
2017 PM-05 22 41 21 13 4 0 0 63 17 27
2017 PM-06 25 21 15 20 20 0 0 46 39 34
2014 PM 32 28 14 15 10 1 0 61 25 145
2014 PM-01 50 30 0 10 0 10 0 89 11 10
2014 PM-02 25 35 25 15 0 0 0 60 15 20
2014 PM-03 36 45 9 9 0 0 0 82 9 11
2014 PM-04 29 34 15 10 10 2 0 65 20 41
2014 PM-05 38 14 14 24 10 0 0 52 34 29
2014 PM-06 36 21 11 14 18 0 0 57 32 28
2011 PM 21 34 20 7 17 1 0 56 24 121
2011 PM-01 28 38 17 0 7 10 0 73 8 13
2011 PM-02 22 24 28 15 11 0 0 46 26 21
2011 PM-03 17 28 34 12 8 0 0 45 20 10
2011 PM-04 18 31 26 5 21 0 0 48 26 28
2011 PM-05 23 33 0 0 44 0 0 56 44 21
2011 PM-06 20 46 18 10 6 0 0 67 16 28
2008 PM 29 21 15 14 16 5 0 53 32 80
2008 PM-01 29 21 21 14 7 7 0 54 23 14
2008 PM-02 8 17 17 25 25 8 0 27 55 12
2008 PM-04 29 10 5 24 24 10 0 42 53 21
2008 PM-06 39 33 6 6 17 0 0 72 22 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 34 11 11 9 6 0 67 21 94
2019 PM-01 49 30 10 0 11 0 0 80 11 10
2019 PM-02 44 18 10 10 0 18 0 76 12 11
2019 PM-03 39 52 0 0 0 9 0 100 0 10
2019 PM-04 37 45 6 6 0 6 0 87 7 16
2019 PM-05 16 18 22 23 16 6 0 36 41 18
2019 PM-06 19 43 16 0 17 5 0 66 17 19
2018 PM 29 30 20 12 5 3 0 61 18 119
2018 PM-04 23 38 25 11 3 0 0 61 14 31
2018 PM-05 21 34 23 10 8 4 0 57 18 28
2018 PM-06 21 25 19 20 15 0 0 45 35 23
2017 PM 16 37 11 18 12 6 0 56 32 113
2017 PM-04 14 46 6 24 6 3 0 62 31 32
2017 PM-05 9 43 7 28 12 0 0 52 40 27
2017 PM-06 12 30 18 14 23 3 0 44 38 34
2014 PM 26 28 13 18 11 5 0 56 30 145
2014 PM-01 30 30 10 0 0 30 0 86 0 10
2014 PM-02 20 40 15 15 5 5 0 63 21 20
2014 PM-03 40 20 20 20 0 0 0 60 20 10
2014 PM-04 24 29 15 20 5 7 0 58 26 41
2014 PM-05 28 24 10 17 21 0 0 52 38 29
2014 PM-06 28 24 14 17 17 0 0 52 34 29
2011 PM 13 33 24 9 14 6 1 49 25 123
2011 PM-01 14 45 15 0 0 19 7 80 0 13
2011 PM-02 14 33 21 11 15 6 0 50 28 21
2011 PM-03 0 29 41 0 17 12 0 33 20 10
2011 PM-04 16 29 25 11 16 4 0 47 28 29
2011 PM-05 23 22 10 4 37 4 0 47 43 22
2011 PM-06 6 41 33 19 0 0 0 48 19 28
2008 PM 20 30 21 13 14 3 0 51 27 80
2008 PM-01 29 36 29 7 0 0 0 64 7 14
2008 PM-02 0 42 17 33 8 0 0 42 42 12
2008 PM-04 14 24 10 14 29 10 0 42 47 21
2008 PM-06 39 17 22 6 17 0 0 56 22 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 35 8 18 3 4 0 70 22 94
2019 PM-01 40 29 0 20 11 0 0 69 31 10
2019 PM-02 54 28 0 0 0 18 0 100 0 11
2019 PM-03 48 52 0 0 0 0 0 100 0 10
2019 PM-04 49 30 9 12 0 0 0 79 12 16
2019 PM-05 5 34 17 33 0 11 0 44 37 18
2019 PM-06 26 42 10 16 6 0 0 68 22 19
2018 PM 27 34 16 12 10 1 0 61 22 118
2018 PM-04 23 50 13 8 6 0 0 73 14 31
2018 PM-05 14 34 19 18 11 4 0 50 30 28
2018 PM-06 21 20 16 17 25 0 0 41 43 23
2017 PM 20 40 9 16 13 3 0 62 29 114
2017 PM-04 13 51 14 16 4 3 0 66 20 33
2017 PM-05 15 48 0 20 17 0 0 63 37 27
2017 PM-06 22 30 9 18 21 0 0 52 39 34
2014 PM 22 32 14 16 15 2 0 55 31 146
2014 PM-01 20 50 10 10 0 10 0 78 11 10
2014 PM-02 15 40 10 20 15 0 0 55 35 20
2014 PM-03