2019 Public Service Employee Survey Results for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 24 5 3 1 0 0 91 5 191
2019 AS-01 65 26 7 2 0 0 0 91 2 47
2019 AS-02 73 17 3 4 3 0 0 90 7 29
2019 AS-03 74 22 0 4 0 0 0 96 4 48
2019 AS-04 59 33 8 0 0 0 0 92 0 22
2019 AS-05 76 14 5 0 4 0 0 91 4 21
2017 AS 56 35 2 4 3 0 0 91 6 181
2017 AS-01 56 36 0 7 0 0 0 93 7 37
2017 AS-02 51 42 0 7 0 0 0 93 7 32
2017 AS-03 70 24 2 0 4 0 0 94 4 50
2017 AS-04 50 35 11 5 0 0 0 84 5 21
2017 AS-05 42 45 5 0 9 0 0 87 9 23
2014 AS 53 40 2 3 1 0 0 93 4 258
2014 AS-01 49 45 1 3 1 0 0 95 4 75
2014 AS-02 58 33 4 4 0 0 0 92 4 48
2014 AS-03 57 38 0 3 2 0 0 95 5 63
2014 AS-04 50 41 5 5 0 0 0 91 5 22
2014 AS-05 56 44 0 0 0 0 0 100 0 18
2014 AS-06 27 47 13 7 7 0 0 73 13 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13
2011 AS 51 36 4 7 2 0 0 87 9 250
2011 AS-01 43 37 7 9 5 0 0 80 14 47
2011 AS-02 61 27 0 12 0 0 0 88 12 51
2011 AS-03 49 39 3 3 5 0 0 89 8 63
2011 AS-04 50 36 7 8 0 0 0 86 8 34
2011 AS-05 64 36 0 0 0 0 0 100 0 22
2011 AS-06 45 44 6 5 0 0 0 89 5 17
2011 AS-07 51 32 11 7 0 0 0 83 7 16
2008 AS 57 35 2 4 1 0 0 92 5 164
2008 AS-01 48 28 7 14 3 0 0 76 17 29
2008 AS-02 62 36 0 0 2 0 0 98 2 42
2008 AS-03 52 39 6 3 0 0 0 91 3 33
2008 AS-04 48 52 0 0 0 0 0 100 0 21
2008 AS-05 78 17 0 6 0 0 0 94 6 18
2008 AS-06 45 45 0 9 0 0 0 91 9 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 68 20 5 5 2 0 1 88 7 190
2019 AS-01 65 13 14 4 2 0 2 80 6 47
2019 AS-02 55 25 4 14 4 0 0 79 17 28
2019 AS-03 78 19 3 0 0 0 0 97 0 48
2019 AS-04 55 31 0 6 5 0 4 89 11 22
2019 AS-05 81 15 0 0 4 0 0 96 4 21
2017 AS 63 22 4 7 3 0 1 86 10 181
2017 AS-01 65 23 0 10 0 0 3 90 10 37
2017 AS-02 50 25 9 10 6 0 0 75 16 32
2017 AS-03 68 18 4 4 4 0 2 88 8 50
2017 AS-04 59 30 5 5 0 0 0 90 5 21
2017 AS-05 75 14 0 6 5 0 0 90 10 23
2014 AS 67 18 5 8 2 0 1 85 10 258
2014 AS-01 71 11 4 13 1 0 0 81 15 75
2014 AS-02 60 25 6 4 2 0 2 87 6 48
2014 AS-03 67 21 3 5 3 0 2 89 8 63
2014 AS-04 64 23 9 0 5 0 0 86 5 22
2014 AS-05 72 6 6 17 0 0 0 78 17 18
2014 AS-06 67 20 0 7 7 0 0 87 13 15
2014 AS-07 54 31 8 8 0 0 0 85 8 13
2011 AS 60 23 6 8 4 0 1 83 11 250
2011 AS-01 44 27 6 17 4 0 2 72 22 47
2011 AS-02 70 17 4 7 2 0 0 87 9 51
2011 AS-03 51 32 6 3 8 0 0 83 11 63
2011 AS-04 67 12 15 7 0 0 0 78 7 34
2011 AS-05 57 33 0 5 5 0 0 90 10 22
2011 AS-06 83 17 0 0 0 0 0 100 0 17
2011 AS-07 71 11 0 11 0 0 7 88 12 16
2008 AS 61 22 5 9 4 0 0 83 12 164
2008 AS-01 46 25 4 18 7 0 0 71 25 28
2008 AS-02 65 21 2 7 5 0 0 86 12 43
2008 AS-03 55 30 6 6 3 0 0 85 9 33
2008 AS-04 62 24 10 5 0 0 0 86 5 21
2008 AS-05 72 11 6 11 0 0 0 83 11 18
2008 AS-06 73 9 9 9 0 0 0 82 9 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 68 21 2 7 1 0 0 89 9 188
2019 AS-01 61 29 3 8 0 0 0 89 8 46
2019 AS-02 41 40 4 11 4 0 0 82 15 27
2019 AS-03 87 9 2 2 0 0 0 96 2 48
2019 AS-04 60 26 0 10 4 0 0 86 14 22
2019 AS-05 78 13 0 5 4 0 0 91 9 21
2017 AS 63 27 2 6 2 0 0 90 7 181
2017 AS-01 66 24 0 8 2 0 0 90 10 37
2017 AS-02 64 33 0 3 0 0 0 97 3 32
2017 AS-03 70 21 2 4 2 0 0 92 6 50
2017 AS-04 58 36 5 0 0 0 0 95 0 21
2017 AS-05 60 20 0 15 5 0 0 81 19 23
2014 AS 56 28 7 7 3 0 0 83 9 258
2014 AS-01 53 29 5 5 7 0 0 83 12 75
2014 AS-02 52 31 8 8 0 0 0 83 8 48
2014 AS-03 52 29 11 8 0 0 0 81 8 63
2014 AS-04 59 18 14 9 0 0 0 77 9 22
2014 AS-05 72 17 0 6 6 0 0 89 11 18
2014 AS-06 47 40 0 7 7 0 0 87 13 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 52 26 6 8 7 0 0 78 15 248
2011 AS-01 42 21 9 14 12 0 2 65 26 47
2011 AS-02 66 22 4 6 2 0 0 88 8 50
2011 AS-03 43 40 3 10 5 0 0 82 15 63
2011 AS-04 54 9 13 8 17 0 0 62 25 34
2011 AS-05 52 29 10 9 0 0 0 81 9 21
2011 AS-06 57 37 0 0 6 0 0 94 6 17
2011 AS-07 61 28 5 0 5 0 0 89 5 16

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 36 8 8 3 0 1 81 12 191
2019 AS-01 34 38 16 11 2 0 0 72 13 47
2019 AS-02 35 34 12 12 7 0 0 69 19 29
2019 AS-03 55 35 2 2 4 0 3 92 6 48
2019 AS-04 51 35 5 5 5 0 0 86 9 22
2019 AS-05 43 44 0 13 0 0 0 87 13 21
2018 AS 39 43 7 7 2 0 3 83 9 189
2018 AS-01 44 37 12 3 4 0 0 81 7 37
2018 AS-02 37 46 6 8 3 0 0 84 11 34
2018 AS-03 34 45 8 6 3 0 4 82 9 47
2018 AS-04 54 43 3 0 0 0 0 97 0 26
2018 AS-05 43 46 6 5 0 0 0 89 5 16
2017 AS 41 37 6 11 4 0 1 79 15 180
2017 AS-01 44 38 4 9 2 2 0 84 12 37
2017 AS-02 20 35 13 22 10 0 0 56 32 32
2017 AS-03 43 40 0 10 4 0 2 85 15 50
2017 AS-04 59 36 5 0 0 0 0 95 0 21
2017 AS-05 38 42 9 6 5 0 0 80 10 23
2014 AS 47 33 8 9 3 0 0 81 11 258
2014 AS-01 35 45 7 11 3 0 0 80 13 75
2014 AS-02 46 27 10 13 4 0 0 73 17 48
2014 AS-03 44 40 5 8 3 0 0 84 11 63
2014 AS-04 73 23 5 0 0 0 0 95 0 22
2014 AS-05 67 22 6 0 6 0 0 89 6 18
2014 AS-06 47 20 20 13 0 0 0 67 13 15
2014 AS-07 69 15 15 0 0 0 0 85 0 13
2011 AS 34 38 9 9 6 1 4 75 16 249
2011 AS-01 26 35 4 13 15 2 5 65 30 47
2011 AS-02 49 29 6 11 6 0 0 77 17 50
2011 AS-03 36 39 10 8 5 0 2 77 13 63
2011 AS-04 27 46 12 10 2 3 0 75 13 34
2011 AS-05 40 42 9 0 0 0 9 90 0 22
2011 AS-06 23 49 11 5 0 0 12 82 6 17
2011 AS-07 24 29 24 8 7 0 8 58 16 16
2008 AS 40 38 12 4 4 1 1 80 8 165
2008 AS-01 34 48 3 0 7 7 0 89 7 29
2008 AS-02 40 33 19 5 2 0 2 74 7 43
2008 AS-03 42 42 9 6 0 0 0 85 6 33
2008 AS-04 29 33 24 10 5 0 0 62 14 21
2008 AS-05 50 28 6 0 17 0 0 78 17 18
2008 AS-06 36 45 18 0 0 0 0 82 0 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 65 25 6 2 2 0 0 90 4 188
2019 AS-01 55 29 10 6 0 0 0 84 6 47
2019 AS-02 61 22 10 3 4 0 0 83 7 28
2019 AS-03 77 17 2 2 2 0 0 94 4 47
2019 AS-04 74 18 9 0 0 0 0 91 0 22
2019 AS-05 57 39 0 0 4 0 0 96 4 21
2017 AS 59 30 6 2 2 0 0 89 4 181
2017 AS-01 57 37 6 0 0 0 0 94 0 37
2017 AS-02 43 44 10 3 0 0 0 87 3 32
2017 AS-03 67 23 6 2 2 0 0 90 4 50
2017 AS-04 62 29 5 0 4 0 0 91 4 21
2017 AS-05 65 12 9 9 5 0 0 77 14 23
2014 AS 55 33 7 4 1 0 0 87 5 258
2014 AS-01 53 29 8 7 3 0 0 83 9 75
2014 AS-02 52 35 4 8 0 0 0 88 8 48
2014 AS-03 51 38 10 2 0 0 0 89 2 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 61 22 11 6 0 0 0 83 6 18
2014 AS-06 47 47 0 0 7 0 0 93 7 15
2014 AS-07 69 31 0 0 0 0 0 100 0 13

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 21 3 6 4 1 0 88 10 189
2019 AS-01 59 27 10 2 0 2 0 88 2 47
2019 AS-02 53 37 0 6 4 0 0 90 10 28
2019 AS-03 66 19 0 10 6 0 0 85 15 48
2019 AS-04 86 10 4 0 0 0 0 96 0 22
2019 AS-05 64 22 0 9 4 0 0 86 14 20
2018 AS 57 27 7 5 4 0 0 84 9 188
2018 AS-01 52 32 5 0 9 0 2 86 9 37
2018 AS-02 38 33 12 8 8 0 0 71 17 34
2018 AS-03 66 19 9 6 0 0 0 85 6 46
2018 AS-04 70 27 3 0 0 0 0 97 0 26
2018 AS-05 49 32 14 0 5 0 0 82 5 16
2017 AS 55 27 8 6 2 1 0 83 8 181
2017 AS-01 63 18 10 8 0 0 0 81 8 37
2017 AS-02 35 36 14 10 3 3 0 73 13 32
2017 AS-03 61 28 4 4 2 0 0 90 6 50
2017 AS-04 55 31 9 5 0 0 0 86 5 21
2017 AS-05 59 24 9 9 0 0 0 82 9 23
2014 AS 54 29 6 5 6 0 0 83 10 258
2014 AS-01 63 17 7 7 7 0 0 80 13 75
2014 AS-02 52 33 6 2 6 0 0 85 8 48
2014 AS-03 46 40 8 0 6 0 0 86 6 63
2014 AS-04 55 27 9 9 0 0 0 82 9 22
2014 AS-05 72 11 0 6 11 0 0 83 17 18
2014 AS-06 53 33 7 7 0 0 0 87 7 15
2014 AS-07 38 46 0 8 8 0 0 85 15 13
2011 AS 49 28 7 10 4 0 2 79 14 250
2011 AS-01 40 27 4 17 9 0 2 69 27 47
2011 AS-02 54 28 9 4 4 0 2 83 7 51
2011 AS-03 44 30 6 11 6 0 2 76 18 63
2011 AS-04 52 24 10 12 0 0 3 78 12 34
2011 AS-05 77 18 5 0 0 0 0 95 0 22
2011 AS-06 58 31 0 6 0 0 6 94 6 17
2011 AS-07 32 38 12 13 5 0 0 70 18 16

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 38 11 2 4 0 0 83 6 190
2019 AS-01 38 43 13 2 4 0 0 81 6 47
2019 AS-02 31 41 21 3 3 0 0 73 7 29
2019 AS-03 44 39 13 2 2 0 0 83 4 48
2019 AS-04 49 51 0 0 0 0 0 100 0 21
2019 AS-05 65 27 4 0 4 0 0 91 4 21
2018 AS 43 36 9 9 3 0 0 80 11 187
2018 AS-01 24 48 11 13 5 0 0 72 17 37
2018 AS-02 32 46 13 9 0 0 0 78 9 32
2018 AS-03 55 30 13 0 2 0 0 85 2 47
2018 AS-04 36 52 4 8 0 0 0 88 8 26
2018 AS-05 70 7 6 11 7 0 0 76 18 16
2017 AS 42 41 8 6 2 1 0 84 8 180
2017 AS-01 29 52 8 8 0 0 2 83 9 37
2017 AS-02 48 28 9 9 3 3 0 78 12 32
2017 AS-03 51 35 8 4 2 0 0 86 6 50
2017 AS-04 29 51 14 5 0 0 0 80 5 21
2017 AS-05 34 51 0 10 5 0 0 85 15 23
2014 AS 38 40 11 8 3 0 0 79 10 258
2014 AS-01 36 40 12 9 3 0 0 76 12 75
2014 AS-02 27 48 8 15 2 0 0 75 17 48
2014 AS-03 38 41 14 2 5 0 0 79 6 63
2014 AS-04 27 59 9 5 0 0 0 86 5 22
2014 AS-05 50 39 11 0 0 0 0 89 0 18
2014 AS-06 53 13 7 20 7 0 0 67 27 15
2014 AS-07 69 15 8 8 0 0 0 85 8 13
2011 AS 37 39 13 5 7 0 0 75 12 248
2011 AS-01 32 29 15 13 11 0 0 61 24 47
2011 AS-02 36 39 13 4 8 0 0 75 12 49
2011 AS-03 27 48 13 4 8 0 0 75 12 63
2011 AS-04 35 44 9 0 12 0 0 79 12 34
2011 AS-05 51 40 9 0 0 0 0 91 0 22
2011 AS-06 47 36 17 0 0 0 0 83 0 17
2011 AS-07 64 17 12 7 0 0 0 82 7 16
2008 AS 40 41 11 5 3 0 0 81 8 164
2008 AS-01 34 38 14 10 3 0 0 72 14 29
2008 AS-02 40 42 12 5 2 0 0 81 7 43
2008 AS-03 45 36 9 6 3 0 0 82 9 33
2008 AS-04 29 48 14 5 5 0 0 76 10 21
2008 AS-05 41 47 6 0 6 0 0 88 6 17
2008 AS-06 45 36 18 0 0 0 0 82 0 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 32 12 12 2 0 0 74 14 190
2019 AS-01 44 37 7 10 2 0 0 81 12 47
2019 AS-02 34 37 11 15 4 0 0 70 18 29
2019 AS-03 40 30 22 4 4 0 0 70 8 48
2019 AS-04 36 41 9 14 0 0 0 77 14 22
2019 AS-05 56 15 9 20 0 0 0 71 20 21
2018 AS 31 39 12 11 7 0 0 70 18 188
2018 AS-01 30 35 8 12 15 0 0 65 27 37
2018 AS-02 20 36 16 18 11 0 0 55 29 34
2018 AS-03 42 45 8 2 2 0 0 87 4 47
2018 AS-04 22 49 17 8 3 0 0 71 12 26
2018 AS-05 50 19 19 12 0 0 0 69 12 16
2017 AS 33 35 15 11 6 0 0 68 18 181
2017 AS-01 30 32 16 20 2 0 0 62 22 37
2017 AS-02 24 39 12 13 12 0 0 63 25 32
2017 AS-03 34 38 14 10 4 0 0 72 14 50
2017 AS-04 38 45 10 0 8 0 0 83 8 21
2017 AS-05 32 26 26 13 3 0 0 58 16 23
2014 AS 36 37 8 13 7 0 0 72 20 258
2014 AS-01 36 39 3 12 11 0 0 75 23 75
2014 AS-02 35 35 8 13 8 0 0 71 21 48
2014 AS-03 25 41 13 14 6 0 0 67 21 63
2014 AS-04 36 45 9 9 0 0 0 82 9 22
2014 AS-05 44 28 11 11 6 0 0 72 17 18
2014 AS-06 40 27 13 13 7 0 0 67 20 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 33 35 15 7 9 0 0 68 17 250
2011 AS-01 33 28 16 4 18 0 0 61 22 47
2011 AS-02 39 40 6 4 12 0 0 79 15 51
2011 AS-03 30 34 16 10 10 2 0 64 20 63
2011 AS-04 29 30 19 16 7 0 0 59 22 34
2011 AS-05 51 41 9 0 0 0 0 91 0 22
2011 AS-06 21 50 28 0 0 0 0 72 0 17
2011 AS-07 23 34 19 17 6 0 0 57 23 16

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 43 10 8 3 0 0 80 10 188
2019 AS-01 33 42 18 4 2 0 0 75 6 47
2019 AS-02 28 43 15 11 3 0 0 71 14 29
2019 AS-03 47 38 7 4 4 0 0 85 8 47
2019 AS-04 28 48 4 15 4 0 0 76 20 21
2019 AS-05 38 47 4 11 0 0 0 85 11 21
2018 AS 36 43 11 7 3 1 0 80 10 189
2018 AS-01 42 34 11 10 4 0 0 76 14 37
2018 AS-02 27 50 11 6 6 0 0 77 12 34
2018 AS-03 44 41 10 0 2 2 0 87 2 47
2018 AS-04 22 48 21 9 0 0 0 70 9 26
2018 AS-05 39 51 0 6 5 0 0 89 11 16
2017 AS 34 43 7 12 4 1 0 78 16 181
2017 AS-01 31 45 10 12 0 0 2 77 12 37
2017 AS-02 24 49 6 9 9 3 0 75 19 32
2017 AS-03 41 41 4 12 2 0 0 82 14 50
2017 AS-04 34 36 15 11 4 0 0 70 15 21
2017 AS-05 31 43 4 19 3 0 0 74 22 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 61 32 3 2 2 0 0 93 4 190
2019 AS-01 56 37 2 2 2 0 0 93 4 47
2019 AS-02 46 51 0 0 3 0 0 97 3 29
2019 AS-03 78 13 7 0 2 0 0 91 2 48
2019 AS-04 51 44 5 0 0 0 0 95 0 22
2019 AS-05 66 20 4 5 4 0 0 87 9 21
2018 AS 61 34 2 2 1 0 0 95 3 187
2018 AS-01 56 32 5 3 2 2 0 90 5 36
2018 AS-02 60 37 3 0 0 0 0 97 0 34
2018 AS-03 63 34 0 0 2 0 0 98 2 47
2018 AS-04 60 35 5 0 0 0 0 95 0 25
2018 AS-05 70 24 0 6 0 0 0 94 6 16
2017 AS 53 35 5 3 2 1 0 89 6 181
2017 AS-01 49 39 3 3 3 0 2 90 7 37
2017 AS-02 52 33 3 6 3 3 0 88 9 32
2017 AS-03 57 34 4 4 2 0 0 90 6 50
2017 AS-04 47 38 11 0 4 0 0 85 4 21
2017 AS-05 49 33 9 5 0 4 0 85 5 23
2014 AS 55 32 6 4 3 0 0 87 7 258
2014 AS-01 47 35 8 4 7 0 0 81 11 75
2014 AS-02 48 35 8 8 0 0 0 83 8 48
2014 AS-03 65 22 8 0 3 0 2 89 3 63
2014 AS-04 45 50 5 0 0 0 0 95 0 22
2014 AS-05 61 28 0 11 0 0 0 89 11 18
2014 AS-06 47 47 0 7 0 0 0 93 7 15
2014 AS-07 92 8 0 0 0 0 0 100 0 13
2011 AS 51 35 7 3 3 0 0 87 6 249
2011 AS-01 47 29 13 7 2 2 0 77 10 47
2011 AS-02 65 28 4 2 2 0 0 93 4 51
2011 AS-03 48 37 8 3 5 0 0 84 8 62
2011 AS-04 31 51 10 0 5 0 2 84 6 34
2011 AS-05 55 40 5 0 0 0 0 95 0 22
2011 AS-06 58 42 0 0 0 0 0 100 0 17
2011 AS-07 67 21 5 6 0 0 0 89 6 16
2008 AS 54 41 4 1 1 0 0 95 2 165
2008 AS-01 45 45 7 0 3 0 0 90 3 29
2008 AS-02 60 40 0 0 0 0 0 100 0 43
2008 AS-03 58 39 3 0 0 0 0 97 0 33
2008 AS-04 29 52 14 5 0 0 0 81 5 21
2008 AS-05 61 33 0 6 0 0 0 94 6 18
2008 AS-06 64 36 0 0 0 0 0 100 0 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 30 12 7 6 1 0 75 13 190
2019 AS-01 44 35 11 6 2 2 0 80 8 47
2019 AS-02 40 37 4 12 6 0 0 77 18 29
2019 AS-03 49 21 15 5 10 0 0 71 15 48
2019 AS-04 39 39 13 5 4 0 0 77 9 22
2019 AS-05 46 25 15 5 9 0 0 71 13 21
2018 AS 36 41 11 8 5 0 0 77 12 187
2018 AS-01 36 34 10 7 13 0 0 70 20 36
2018 AS-02 25 48 18 6 3 0 0 73 9 34
2018 AS-03 45 41 10 2 2 0 0 85 4 47
2018 AS-04 32 53 7 4 4 0 0 85 8 25
2018 AS-05 57 12 13 18 0 0 0 69 18 16
2017 AS 36 33 12 12 6 2 0 70 18 181
2017 AS-01 22 39 10 21 8 0 0 61 28 37
2017 AS-02 33 32 10 9 9 6 0 69 20 32
2017 AS-03 42 38 6 8 6 0 0 80 13 50
2017 AS-04 38 27 30 4 0 0 0 66 4 21
2017 AS-05 37 23 13 15 8 4 0 63 24 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 29 8 2 2 0 0 87 4 190
2019 AS-01 57 22 15 2 4 0 0 79 6 47
2019 AS-02 41 42 14 0 3 0 0 83 3 29
2019 AS-03 72 18 6 3 2 0 0 90 5 48
2019 AS-04 51 44 5 0 0 0 0 95 0 22
2019 AS-05 61 35 0 0 4 0 0 96 4 21
2018 AS 58 31 6 3 1 0 0 89 5 185
2018 AS-01 51 32 8 5 4 0 0 83 9 36
2018 AS-02 53 41 3 3 0 0 0 94 3 34
2018 AS-03 59 28 11 0 2 0 0 87 2 46
2018 AS-04 58 39 3 0 0 0 0 97 0 25
2018 AS-05 63 24 7 6 0 0 0 87 6 16
2017 AS 53 34 10 1 1 0 0 88 2 180
2017 AS-01 40 40 14 3 0 2 0 82 3 37
2017 AS-02 54 37 9 0 0 0 0 91 0 31
2017 AS-03 60 32 6 0 2 0 0 92 2 50
2017 AS-04 52 32 16 0 0 0 0 84 0 21
2017 AS-05 56 29 10 0 5 0 0 85 5 23
2014 AS 70 19 7 2 2 0 0 89 4 258
2014 AS-01 71 20 7 1 1 0 0 91 3 75
2014 AS-02 67 19 10 4 0 0 0 85 4 48
2014 AS-03 71 16 8 3 2 0 0 87 5 63
2014 AS-04 64 27 9 0 0 0 0 91 0 22
2014 AS-05 67 28 6 0 0 0 0 94 0 18
2014 AS-06 67 13 0 7 13 0 0 80 20 15
2014 AS-07 85 15 0 0 0 0 0 100 0 13
2011 AS 66 22 7 2 2 0 0 89 4 249
2011 AS-01 58 22 15 5 0 0 0 80 5 47
2011 AS-02 73 18 5 0 4 0 0 91 4 51
2011 AS-03 65 24 7 3 0 0 0 90 3 63
2011 AS-04 63 26 8 0 3 0 0 89 3 33
2011 AS-05 73 27 0 0 0 0 0 100 0 22
2011 AS-06 72 22 0 0 6 0 0 94 6 17
2011 AS-07 70 18 5 7 0 0 0 88 7 16

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 38 10 5 5 0 0 80 11 190
2019 AS-01 44 32 14 6 2 0 2 78 8 47
2019 AS-02 34 43 12 3 7 0 0 77 11 29
2019 AS-03 43 33 12 4 9 0 0 76 13 48
2019 AS-04 34 43 9 10 4 0 0 77 14 22
2019 AS-05 46 45 0 5 4 0 0 91 9 21
2018 AS 40 37 10 7 5 1 0 78 12 186
2018 AS-01 29 41 12 9 7 2 0 72 16 36
2018 AS-02 27 47 12 9 6 0 0 74 14 34
2018 AS-03 49 28 8 6 7 2 0 79 13 47
2018 AS-04 45 37 13 5 0 0 0 82 5 25
2018 AS-05 56 25 19 0 0 0 0 81 0 16
2017 AS 42 31 10 12 5 0 0 72 18 180
2017 AS-01 30 27 8 28 6 2 0 58 34 37
2017 AS-02 34 29 21 10 6 0 0 63 16 31
2017 AS-03 49 28 9 10 4 0 0 77 14 50
2017 AS-04 43 44 5 0 8 0 0 87 8 21
2017 AS-05 45 35 10 5 5 0 0 80 9 23
2014 AS 29 45 9 10 7 0 0 74 17 258
2014 AS-01 27 44 13 7 9 0 0 71 16 75
2014 AS-02 29 44 6 10 8 0 2 74 19 48
2014 AS-03 24 46 13 11 6 0 0 70 17 63
2014 AS-04 36 41 0 23 0 0 0 77 23 22
2014 AS-05 33 39 11 11 6 0 0 72 17 18
2014 AS-06 33 53 0 0 13 0 0 87 13 15
2014 AS-07 38 62 0 0 0 0 0 100 0 13
2011 AS 37 38 14 5 6 0 0 75 11 249
2011 AS-01 30 42 15 4 8 0 0 72 13 47
2011 AS-02 36 35 17 2 9 0 0 71 12 51
2011 AS-03 37 35 13 8 8 0 0 72 16 63
2011 AS-04 32 39 23 3 3 0 0 71 6 33
2011 AS-05 51 49 0 0 0 0 0 100 0 22
2011 AS-06 54 24 0 22 0 0 0 78 22 17
2011 AS-07 31 50 13 0 7 0 0 81 7 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 32 12 3 3 0 1 81 7 190
2019 AS-01 42 34 18 4 0 0 2 78 4 47
2019 AS-02 40 41 12 5 3 0 0 80 8 29
2019 AS-03 51 25 13 2 6 2 2 79 8 48
2019 AS-04 43 48 9 0 0 0 0 91 0 22
2019 AS-05 56 26 5 4 9 0 0 82 13 21
2018 AS 44 31 11 7 5 0 1 76 12 187
2018 AS-01 46 20 15 9 8 0 3 67 17 36
2018 AS-02 35 39 15 2 8 0 0 75 11 34
2018 AS-03 49 33 4 9 4 0 0 83 13 47
2018 AS-04 39 36 19 5 0 0 0 76 5 25
2018 AS-05 68 21 6 6 0 0 0 88 6 16
2017 AS 44 32 11 9 3 0 0 76 12 180
2017 AS-01 36 28 14 20 3 0 0 64 23 37
2017 AS-02 34 44 9 9 3 0 0 78 13 31
2017 AS-03 48 34 12 4 2 0 0 82 6 50
2017 AS-04 52 29 14 0 4 0 0 81 4 21
2017 AS-05 53 28 10 4 5 0 0 81 8 23
2014 AS 38 37 12 9 4 0 0 75 13 258
2014 AS-01 37 35 11 12 5 0 0 72 17 75
2014 AS-02 42 35 13 4 6 0 0 77 10 48
2014 AS-03 32 37 19 10 3 0 0 68 13 63
2014 AS-04 45 41 9 5 0 0 0 86 5 22
2014 AS-05 39 44 6 11 0 0 0 83 11 18
2014 AS-06 27 47 13 0 13 0 0 73 13 15
2014 AS-07 54 46 0 0 0 0 0 100 0 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 34 8 4 2 0 0 86 6 189
2019 AS-01 47 42 7 4 0 0 0 89 4 46
2019 AS-02 60 24 9 3 4 0 0 84 7 28
2019 AS-03 49 32 13 0 6 0 0 81 6 48
2019 AS-04 54 42 0 4 0 0 0 96 4 22
2019 AS-05 47 35 4 13 0 0 0 82 13 21
2018 AS 39 34 16 6 3 0 0 74 10 184
2018 AS-01 34 24 20 12 7 0 3 59 20 35
2018 AS-02 36 47 9 0 8 0 0 83 8 33
2018 AS-03 46 35 11 4 2 2 0 82 7 47
2018 AS-04 39 33 28 0 0 0 0 72 0 25
2018 AS-05 57 14 25 5 0 0 0 70 5 16
2017 AS 44 33 14 4 5 1 0 77 8 180
2017 AS-01 33 40 16 6 5 0 0 73 11 37
2017 AS-02 34 28 19 6 9 3 0 64 16 31
2017 AS-03 54 32 10 2 2 0 0 86 4 50
2017 AS-04 47 34 15 0 4 0 0 81 4 21
2017 AS-05 49 32 14 0 5 0 0 81 5 23
2014 AS 37 42 9 8 5 0 0 79 12 258
2014 AS-01 40 35 8 13 4 0 0 75 17 75
2014 AS-02 40 40 8 2 8 2 0 81 11 48
2014 AS-03 27 52 11 5 5 0 0 79 10 63
2014 AS-04 45 41 5 5 5 0 0 86 9 22
2014 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS-06 20 60 13 7 0 0 0 80 7 15
2014 AS-07 46 38 8 8 0 0 0 85 8 13
2011 AS 41 37 11 6 4 0 1 78 11 249
2011 AS-01 38 27 10 18 7 0 0 65 25 47
2011 AS-02 62 22 9 4 0 0 2 86 5 51
2011 AS-03 31 47 8 6 7 0 1 79 13 63
2011 AS-04 37 30 23 3 7 0 0 67 10 34
2011 AS-05 39 57 5 0 0 0 0 95 0 21
2011 AS-06 41 54 5 0 0 0 0 95 0 17
2011 AS-07 35 47 12 0 7 0 0 82 7 16

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 32 11 6 2 0 0 81 8 191
2019 AS-01 48 39 9 0 4 0 0 87 4 47
2019 AS-02 42 35 10 10 3 0 0 77 13 29
2019 AS-03 46 33 10 9 2 0 0 78 11 48
2019 AS-04 43 38 19 0 0 0 0 81 0 22
2019 AS-05 65 17 14 0 4 0 0 82 4 21
2018 AS 47 35 9 5 4 0 0 82 9 187
2018 AS-01 41 34 6 9 10 0 0 75 19 36
2018 AS-02 36 47 11 3 3 0 0 83 6 34
2018 AS-03 55 29 13 2 2 0 0 83 4 47
2018 AS-04 45 47 8 0 0 0 0 92 0 25
2018 AS-05 63 19 12 6 0 0 0 82 6 16
2017 AS 44 36 10 9 1 1 0 80 10 180
2017 AS-01 33 38 18 11 0 0 0 71 11 37
2017 AS-02 34 44 6 12 0 3 0 81 13 31
2017 AS-03 53 35 6 4 2 0 0 88 6 50
2017 AS-04 46 30 15 10 0 0 0 76 10 21
2017 AS-05 43 37 5 10 5 0 0 80 15 23
2014 AS 47 35 10 4 4 0 0 82 8 258
2014 AS-01 45 33 11 4 5 0 1 80 9 75
2014 AS-02 42 31 15 6 6 0 0 73 13 48
2014 AS-03 51 37 8 2 3 0 0 87 5 63
2014 AS-04 36 55 0 9 0 0 0 91 9 22
2014 AS-05 50 33 17 0 0 0 0 83 0 18
2014 AS-06 40 33 13 7 7 0 0 73 13 15
2014 AS-07 62 31 8 0 0 0 0 92 0 13
2011 AS 42 43 7 4 5 0 0 84 9 250
2011 AS-01 36 37 12 9 6 0 0 73 15 47
2011 AS-02 42 41 6 4 8 0 0 83 12 51
2011 AS-03 33 51 6 3 6 0 0 85 9 63
2011 AS-04 40 45 5 4 5 0 0 85 9 34
2011 AS-05 55 41 4 0 0 0 0 96 0 22
2011 AS-06 53 42 6 0 0 0 0 94 0 17
2011 AS-07 65 28 7 0 0 0 0 93 0 16
2008 AS 43 41 9 5 2 0 0 84 7 165
2008 AS-01 38 38 17 3 3 0 0 76 7 29
2008 AS-02 42 44 9 5 0 0 0 86 5 43
2008 AS-03 48 36 9 6 0 0 0 85 6 33
2008 AS-04 33 52 5 5 5 0 0 86 10 21
2008 AS-05 44 39 6 6 6 0 0 83 11 18
2008 AS-06 55 27 9 9 0 0 0 82 9 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 45 34 14 5 1 0 0 80 7 191
2019 AS-01 38 35 19 4 2 0 2 75 6 47
2019 AS-02 56 37 7 0 0 0 0 93 0 29
2019 AS-03 52 27 15 2 2 2 0 80 4 48
2019 AS-04 54 29 9 8 0 0 0 83 8 22
2019 AS-05 26 36 19 19 0 0 0 62 19 21
2018 AS 40 37 15 5 3 0 0 77 8 189
2018 AS-01 47 32 11 7 4 0 0 78 11 37
2018 AS-02 37 41 11 2 9 0 0 78 11 34
2018 AS-03 49 38 11 2 0 0 0 87 2 47
2018 AS-04 40 42 17 0 0 0 0 83 0 26
2018 AS-05 11 43 28 19 0 0 0 54 19 16
2017 AS 42 37 12 5 1 0 3 82 6 181
2017 AS-01 49 39 7 3 0 0 3 90 3 37
2017 AS-02 36 50 15 0 0 0 0 85 0 32
2017 AS-03 50 34 8 0 2 0 6 89 2 50
2017 AS-04 36 43 10 5 0 0 5 83 6 21
2017 AS-05 33 31 22 14 0 0 0 64 14 23
2014 AS 46 34 12 4 2 0 2 81 6 258
2014 AS-01 49 32 9 3 1 0 5 86 4 75
2014 AS-02 54 27 17 2 0 0 0 81 2 48
2014 AS-03 48 33 13 3 2 0 2 82 5 63
2014 AS-04 41 36 14 5 5 0 0 77 9 22
2014 AS-05 39 39 11 11 0 0 0 78 11 18
2014 AS-06 33 47 13 0 7 0 0 80 7 15
2014 AS-07 23 38 8 23 8 0 0 62 31 13
2011 AS 40 36 14 6 3 0 0 76 9 248
2011 AS-01 39 31 13 9 7 0 0 70 17 46
2011 AS-02 57 31 9 4 0 0 0 88 4 50
2011 AS-03 40 39 14 5 2 0 0 79 7 63
2011 AS-04 19 55 12 6 8 0 0 74 14 34
2011 AS-05 42 31 14 13 0 0 0 72 13 22
2011 AS-06 42 35 23 0 0 0 0 77 0 17
2011 AS-07 32 27 30 5 5 0 0 59 11 16
2008 AS 35 41 14 9 2 0 0 76 10 164
2008 AS-01 41 38 17 3 0 0 0 79 3 29
2008 AS-02 42 33 14 7 5 0 0 74 12 43
2008 AS-03 30 48 9 12 0 0 0 79 12 33
2008 AS-04 24 57 14 5 0 0 0 81 5 21
2008 AS-05 33 28 17 17 6 0 0 61 22 18
2008 AS-06 9 64 18 9 0 0 0 73 9 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 6 19 27 28 18 0 1 46 26 191
2019 AS-01 7 17 28 24 21 2 2 46 24 47
2019 AS-02 7 21 29 26 17 0 0 43 28 29
2019 AS-03 6 22 18 38 17 0 0 55 27 48
2019 AS-04 0 19 41 17 18 0 4 37 20 22
2019 AS-05 9 5 31 31 24 0 0 56 14 21
2018 AS 10 16 32 26 15 0 1 42 26 188
2018 AS-01 9 18 33 22 18 0 0 40 27 37
2018 AS-02 9 16 29 29 11 0 6 42 27 34
2018 AS-03 9 8 32 26 26 0 0 52 17 47
2018 AS-04 22 9 41 24 4 0 0 28 31 26
2018 AS-05 5 28 39 28 0 0 0 28 34 15
2017 AS 4 21 41 13 15 2 4 30 26 180
2017 AS-01 5 21 40 14 9 5 7 26 29 37
2017 AS-02 12 21 30 12 16 6 3 31 36 32
2017 AS-03 2 17 38 19 17 0 6 38 21 49
2017 AS-04 0 20 62 8 6 0 5 15 21 21
2017 AS-05 0 27 54 8 11 0 0 19 27 23
2014 AS 8 23 31 19 16 0 2 36 32 258
2014 AS-01 4 27 31 20 12 0 7 34 33 75
2014 AS-02 8 27 23 19 23 0 0 42 35 48
2014 AS-03 10 16 37 19 17 0 2 37 26 63
2014 AS-04 5 27 32 23 14 0 0 36 32 22
2014 AS-05 11 22 50 6 11 0 0 17 33 18
2014 AS-06 0 27 40 27 7 0 0 33 27 15
2014 AS-07 15 23 15 23 23 0 0 46 38 13
2011 AS 11 28 29 18 10 0 5 29 41 248
2011 AS-01 16 36 18 22 4 0 4 28 53 46
2011 AS-02 11 25 22 13 18 0 10 35 40 50
2011 AS-03 11 29 28 20 7 0 5 29 41 63
2011 AS-04 14 27 36 18 5 0 0 23 41 34
2011 AS-05 0 27 41 14 14 0 4 29 28 22
2011 AS-06 5 21 42 15 11 0 5 28 28 17
2011 AS-07 7 31 31 14 12 0 5 27 40 16
2008 AS 10 26 27 20 10 1 5 32 39 164
2008 AS-01 14 24 24 17 10 3 7 31 42 29
2008 AS-02 16 26 14 23 14 0 7 40 45 43
2008 AS-03 6 25 34 19 9 0 6 30 33 32
2008 AS-04 5 33 38 19 5 0 0 24 38 21
2008 AS-05 11 28 22 28 6 0 6 35 41 18
2008 AS-06 0 27 45 9 18 0 0 27 27 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 7 12 28 28 25 0 0 53 19 191
2019 AS-01 7 6 34 27 25 0 2 53 13 47
2019 AS-02 7 11 22 33 26 0 0 59 18 29
2019 AS-03 10 17 24 33 17 0 0 50 27 48
2019 AS-04 8 13 47 10 21 0 0 32 22 22
2019 AS-05 5 14 24 30 28 0 0 58 18 21
2018 AS 7 13 24 30 23 1 3 55 20 188
2018 AS-01 10 18 22 20 28 0 3 49 29 37
2018 AS-02 16 11 21 31 12 3 6 47 30 34
2018 AS-03 0 10 13 41 34 0 2 76 10 47
2018 AS-04 4 15 41 28 13 0 0 41 18 25
2018 AS-05 5 0 49 26 20 0 0 46 5 16
2017 AS 4 16 25 22 22 4 7 49 22 180
2017 AS-01 6 29 15 23 9 8 11 39 42 36
2017 AS-02 10 15 20 18 21 10 7 47 30 32
2017 AS-03 0 8 33 20 33 2 4 57 8 50
2017 AS-04 4 4 35 33 14 0 10 52 9 21
2017 AS-05 0 23 28 21 25 0 4 48 24 23
2014 AS 7 15 22 26 24 2 2 53 24 257
2014 AS-01 8 19 23 17 25 1 7 46 29 75
2014 AS-02 8 17 21 25 23 6 0 51 27 48
2014 AS-03 6 11 19 40 19 2 2 62 18 62
2014 AS-04 0 23 18 23 36 0 0 59 23 22
2014 AS-05 0 17 28 22 28 6 0 53 18 18
2014 AS-06 13 7 40 33 7 0 0 40 20 15
2014 AS-07 15 8 15 31 31 0 0 62 23 13
2011 AS 10 19 26 24 15 0 6 42 31 247
2011 AS-01 12 29 26 18 9 2 4 29 43 46
2011 AS-02 16 7 23 22 17 0 15 45 28 50
2011 AS-03 10 17 29 21 20 0 3 42 28 62
2011 AS-04 9 19 25 34 11 0 2 45 29 34
2011 AS-05 0 13 32 37 13 0 4 52 14 22
2011 AS-06 0 24 13 33 25 0 5 61 25 17
2011 AS-07 13 31 25 14 12 0 5 27 46 16
2008 AS 7 14 29 23 19 1 6 45 23 163
2008 AS-01 10 7 38 10 28 0 7 41 19 29
2008 AS-02 5 21 23 21 21 5 5 46 28 43
2008 AS-03 3 13 32 19 19 0 13 44 19 31
2008 AS-04 0 14 43 29 10 0 5 40 15 21
2008 AS-05 17 11 17 39 11 0 6 53 29 18
2008 AS-06 9 27 27 18 18 0 0 36 36 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 6 9 23 29 31 0 2 62 15 191
2019 AS-01 7 15 24 25 23 0 6 52 23 47
2019 AS-02 7 14 17 27 36 0 0 62 21 29
2019 AS-03 4 6 23 32 35 0 0 67 10 48
2019 AS-04 0 9 14 23 46 4 4 74 10 22
2019 AS-05 4 4 23 40 29 0 0 68 9 21
2018 AS 6 9 27 30 25 1 2 56 16 188
2018 AS-01 9 13 22 39 18 0 0 56 22 37
2018 AS-02 7 6 20 36 22 5 3 64 14 34
2018 AS-03 4 8 27 25 35 0 0 60 12 47
2018 AS-04 0 7 26 37 26 0 4 65 8 25
2018 AS-05 5 11 47 12 25 0 0 37 16 16
2017 AS 3 10 25 28 24 2 8 57 15 181
2017 AS-01 3 11 26 32 5 10 12 48 18 37
2017 AS-02 6 9 17 33 25 0 10 65 16 32
2017 AS-03 0 8 23 28 37 0 4 68 9 50
2017 AS-04 0 4 37 37 13 0 9 55 5 21
2017 AS-05 5 18 27 13 28 0 9 45 25 23
2014 AS 5 11 30 27 23 0 3 52 17 258
2014 AS-01 7 15 33 15 24 0 7 41 23 75
2014 AS-02 2 8 40 23 25 0 2 49 11 48
2014 AS-03 5 8 33 32 19 0 3 52 13 63
2014 AS-04 0 14 23 41 23 0 0 64 14 22
2014 AS-05 0 17 11 44 28 0 0 72 17 18
2014 AS-06 13 13 33 20 20 0 0 40 27 15
2014 AS-07 0 8 8 54 31 0 0 85 8 13
2011 AS 10 20 25 24 16 0 6 42 32 248
2011 AS-01 19 22 24 20 12 0 4 33 42 46
2011 AS-02 12 20 16 19 19 0 13 44 37 50
2011 AS-03 12 26 26 22 9 0 5 33 40 63
2011 AS-04 3 15 37 27 13 0 5 43 19 34
2011 AS-05 0 13 32 33 22 0 0 55 13 22
2011 AS-06 6 6 18 41 24 0 5 68 12 17
2011 AS-07 7 26 17 12 38 0 0 50 33 16
2008 AS 8 15 29 20 22 1 6 45 24 163
2008 AS-01 17 7 34 14 21 0 7 37 26 29
2008 AS-02 12 26 26 14 19 0 5 34 39 43
2008 AS-03 0 10 29 23 23 0 16 54 12 31
2008 AS-04 5 19 33 24 19 0 0 43 24 21
2008 AS-05 6 11 33 28 17 0 6 47 18 18
2008 AS-06 9 9 18 27 36 0 0 64 18 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 2 5 19 41 32 0 1 74 7 191
2019 AS-01 2 8 15 36 36 0 2 74 11 47
2019 AS-02 5 6 17 33 36 0 3 72 11 29
2019 AS-03 0 4 22 44 31 0 0 75 4 48
2019 AS-04 0 6 14 42 35 0 4 80 6 22
2019 AS-05 4 0 14 57 24 0 0 82 4 21
2018 AS 3 9 26 35 26 0 1 62 12 187
2018 AS-01 4 14 16 35 28 0 3 64 19 36
2018 AS-02 3 2 34 33 25 0 3 60 5 34
2018 AS-03 2 2 35 31 29 2 0 60 4 47
2018 AS-04 0 11 25 35 30 0 0 64 11 25
2018 AS-05 5 11 26 46 12 0 0 58 16 16
2017 AS 3 7 26 34 24 2 5 62 11 181
2017 AS-01 0 8 32 34 12 7 8 53 9 37
2017 AS-02 9 3 29 27 22 3 6 55 13 32
2017 AS-03 0 4 14 44 37 0 0 82 4 50
2017 AS-04 0 0 39 39 13 0 9 57 0 21
2017 AS-05 0 22 26 23 25 0 4 50 23 23
2014 AS 2 11 26 33 23 0 4 59 14 255
2014 AS-01 3 9 23 33 25 0 7 63 13 75
2014 AS-02 2 10 19 40 25 0 4 67 13 48
2014 AS-03 2 13 29 34 19 0 3 55 15 62
2014 AS-04 5 15 35 30 15 0 0 45 20 20
2014 AS-05 0 6 28 33 33 0 0 67 6 18
2014 AS-06 0 7 40 27 27 0 0 53 7 15
2014 AS-07 0 23 31 31 15 0 0 46 23 13
2011 AS 5 12 31 29 18 0 5 49 18 248
2011 AS-01 12 11 26 32 13 0 6 48 25 46
2011 AS-02 4 8 22 20 29 2 15 59 15 50
2011 AS-03 5 12 35 32 15 0 2 47 18 63
2011 AS-04 0 21 41 23 14 0 0 38 21 34
2011 AS-05 0 4 33 41 22 0 0 63 4 22
2011 AS-06 0 11 33 37 14 0 5 54 12 17
2011 AS-07 7 18 32 19 24 0 0 43 25 16
2008 AS 9 9 31 24 23 0 4 49 19 163
2008 AS-01 3 7 31 24 28 0 7 56 11 29
2008 AS-02 19 5 28 21 23 0 5 46 24 43
2008 AS-03 0 16 35 13 29 0 6 45 17 31
2008 AS-04 10 10 24 43 14 0 0 57 19 21
2008 AS-05 11 0 39 22 22 0 6 47 12 18
2008 AS-06 9 18 27 27 18 0 0 45 27 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 7 12 20 32 27 1 2 61 19 191
2019 AS-01 4 14 15 31 32 2 2 65 19 47
2019 AS-02 12 7 19 27 36 0 0 63 18 29
2019 AS-03 8 13 19 36 23 2 0 60 21 48
2019 AS-04 4 9 31 30 17 0 9 52 14 22
2019 AS-05 9 9 18 40 24 0 0 64 18 21
2018 AS 6 17 25 24 24 0 3 50 24 187
2018 AS-01 7 18 13 19 38 0 6 60 27 37
2018 AS-02 9 19 21 23 25 0 3 49 29 33
2018 AS-03 4 6 23 38 27 0 2 66 10 47
2018 AS-04 4 20 35 19 18 0 4 39 25 25
2018 AS-05 11 20 50 12 7 0 0 19 31 16
2017 AS 8 18 22 22 23 2 6 48 28 180
2017 AS-01 3 23 22 20 14 5 13 41 31 37
2017 AS-02 12 10 30 13 29 3 3 45 23 32
2017 AS-03 2 18 23 23 29 0 6 55 22 50
2017 AS-04 11 10 21 38 15 0 5 56 22 20
2017 AS-05 10 25 14 30 21 0 0 51 35 23
2014 AS 13 18 26 17 22 1 4 40 32 257
2014 AS-01 12 12 24 19 24 1 8 47 26 75
2014 AS-02 9 21 23 13 30 2 2 44 31 47
2014 AS-03 13 19 30 16 17 0 5 35 33 63
2014 AS-04 14 18 27 18 23 0 0 41 32 22
2014 AS-05 17 17 33 11 22 0 0 33 33 18
2014 AS-06 13 13 40 27 7 0 0 33 27 15
2014 AS-07 15 38 15 23 8 0 0 31 54 13
2011 AS 15 20 25 18 15 1 5 36 37 248
2011 AS-01 21 24 19 19 11 0 6 31 48 46
2011 AS-02 8 10 17 20 28 4 13 58 22 50
2011 AS-03 13 21 36 11 13 2 4 26 36 63
2011 AS-04 14 32 18 26 11 0 0 37 46 34
2011 AS-05 18 9 36 18 18 0 0 36 28 22
2011 AS-06 10 14 30 33 8 0 5 43 25 17
2011 AS-07 31 26 23 8 12 0 0 20 57 16
2008 AS 11 20 26 19 17 0 7 39 33 161
2008 AS-01 7 17 21 21 24 0 10 50 27 29
2008 AS-02 12 14 36 14 17 0 7 33 28 42
2008 AS-03 10 26 26 13 13 0 13 30 41 31
2008 AS-04 5 29 29 29 10 0 0 38 33 21
2008 AS-05 24 6 24 24 18 0 6 44 31 17
2008 AS-06 9 36 9 18 27 0 0 45 45 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 5 16 27 26 24 1 2 51 22 190
2019 AS-01 2 17 29 18 34 0 0 52 19 47
2019 AS-02 0 15 20 37 25 3 0 64 15 29
2019 AS-03 6 24 21 32 12 3 3 47 32 48
2019 AS-04 8 13 29 10 31 0 9 45 23 22
2019 AS-05 9 10 32 33 16 0 0 49 19 20
2018 AS 9 15 24 23 25 2 2 50 25 187
2018 AS-01 12 21 16 21 21 7 3 46 36 36
2018 AS-02 16 17 26 12 21 3 6 36 36 34
2018 AS-03 4 13 19 22 38 2 2 63 17 47
2018 AS-04 13 12 25 27 23 0 0 50 25 25
2018 AS-05 11 19 17 40 12 0 0 53 30 16
2017 AS 6 16 27 23 21 3 5 47 24 180
2017 AS-01 9 17 31 22 9 2 11 36 29 37
2017 AS-02 12 19 16 22 13 9 8 43 38 32
2017 AS-03 2 14 29 23 31 2 0 55 16 50
2017 AS-04 10 22 15 30 19 0 5 51 33 21
2017 AS-05 5 0 45 27 24 0 0 51 5 23
2014 AS 6 16 22 26 25 2 4 54 23 257
2014 AS-01 7 13 15 36 20 1 8 62 22 75
2014 AS-02 4 19 15 27 23 2 10 57 26 48
2014 AS-03 2 14 32 21 29 3 0 51 16 63
2014 AS-04 5 10 29 24 33 0 0 57 14 21
2014 AS-05 0 22 17 28 33 0 0 61 22 18
2014 AS-06 7 33 53 7 0 0 0 7 40 15
2014 AS-07 23 8 8 31 31 0 0 62 31 13
2011 AS 14 18 24 22 14 1 7 39 35 246
2011 AS-01 17 27 23 13 12 0 8 27 48 46
2011 AS-02 15 9 24 17 14 4 16 39 31 49
2011 AS-03 15 21 19 26 12 2 5 41 39 63
2011 AS-04 13 22 27 31 8 0 0 39 34 33
2011 AS-05 0 14 37 28 17 0 4 47 14 22
2011 AS-06 6 10 18 35 26 0 5 64 17 17
2011 AS-07 24 17 27 12 20 0 0 32 41 16
2008 AS 13 18 22 25 15 2 6 43 33 165
2008 AS-01 7 17 21 21 21 7 7 48 28 29
2008 AS-02 14 16 16 33 14 2 5 50 33 43
2008 AS-03 9 21 24 18 15 0 12 38 34 33
2008 AS-04 5 29 29 24 10 0 5 35 35 21
2008 AS-05 28 6 22 33 6 0 6 41 35 18
2008 AS-06 18 18 18 18 27 0 0 45 36 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 4 8 24 34 28 0 2 63 12 191
2019 AS-01 6 8 26 24 32 2 2 58 15 47
2019 AS-02 9 13 17 30 23 0 9 58 24 29
2019 AS-03 0 6 20 52 23 0 0 74 6 48
2019 AS-04 5 0 25 25 41 0 4 69 5 22
2019 AS-05 0 4 22 50 24 0 0 74 4 21
2018 AS 6 10 28 28 25 1 2 54 16 187
2018 AS-01 10 8 33 22 25 0 3 48 18 37
2018 AS-02 6 21 4 38 23 6 3 66 30 34
2018 AS-03 2 6 29 35 28 0 0 62 8 47
2018 AS-04 0 4 40 21 31 0 4 54 4 25
2018 AS-05 11 5 25 39 19 0 0 59 16 16
2017 AS 2 8 33 23 25 4 5 52 12 179
2017 AS-01 3 11 38 14 16 8 11 36 17 37
2017 AS-02 3 12 19 23 27 6 9 59 18 32
2017 AS-03 0 2 26 37 31 2 2 71 2 49
2017 AS-04 0 0 44 20 26 5 5 51 0 21
2017 AS-05 5 19 39 22 16 0 0 38 23 23
2014 AS 6 14 32 25 20 1 3 46 20 256
2014 AS-01 4 12 30 27 22 1 4 51 17 74
2014 AS-02 4 13 40 17 19 2 6 39 18 48
2014 AS-03 6 13 35 27 16 0 3 44 20 63
2014 AS-04 0 32 18 23 23 5 0 48 33 22
2014 AS-05 11 6 44 17 22 0 0 39 17 18
2014 AS-06 14 7 21 50 7 0 0 57 21 14
2014 AS-07 0 23 23 23 31 0 0 54 23 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 2 13 30 28 26 0 1 54 15 191
2019 AS-01 2 13 44 18 22 0 2 40 15 47
2019 AS-02 5 19 14 27 32 0 3 61 24 29
2019 AS-03 2 6 32 29 31 0 0 60 8 48
2019 AS-04 0 5 26 38 31 0 0 69 5 22
2019 AS-05 0 20 29 32 19 0 0 51 20 21
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 70 12 8 5 2 0 2 84 8 191
2019 AS-01 61 14 10 8 2 0 4 79 11 47
2019 AS-02 54 24 13 5 5 0 0 77 9 29
2019 AS-03 75 8 7 8 2 0 0 83 10 48
2019 AS-04 72 6 10 0 5 0 8 84 5 22
2019 AS-05 90 10 0 0 0 0 0 100 0 21
2017 AS 62 24 3 4 4 0 2 89 8 181
2017 AS-01 55 24 3 10 3 0 6 83 14 37
2017 AS-02 64 29 4 0 3 0 0 94 3 32
2017 AS-03 61 20 2 4 9 0 4 85 13 50
2017 AS-04 75 25 0 0 0 0 0 100 0 21
2017 AS-05 69 20 5 6 0 0 0 90 6 23
2014 AS 68 20 3 4 2 1 2 90 7 258
2014 AS-01 61 21 5 4 5 1 1 85 10 75
2014 AS-02 79 10 2 4 0 0 4 93 4 48
2014 AS-03 67 24 0 5 3 0 2 92 8 63
2014 AS-04 77 18 0 5 0 0 0 95 5 22
2014 AS-05 78 17 6 0 0 0 0 94 0 18
2014 AS-06 67 20 0 13 0 0 0 87 13 15
2014 AS-07 46 38 8 0 0 8 0 92 0 13
2011 AS 73 18 2 3 2 0 2 93 5 249
2011 AS-01 75 21 0 2 0 0 2 98 2 47
2011 AS-02 71 19 2 2 2 0 4 94 4 51
2011 AS-03 72 18 2 3 3 0 2 92 7 63
2011 AS-04 77 18 3 0 2 0 0 95 2 34
2011 AS-05 71 19 5 5 0 0 0 89 5 21
2011 AS-06 88 12 0 0 0 0 0 100 0 17
2011 AS-07 53 18 7 16 0 0 7 76 18 16
2008 AS 69 19 5 2 3 0 1 89 6 165
2008 AS-01 62 10 10 0 10 0 7 78 11 29
2008 AS-02 74 21 0 2 2 0 0 95 5 43
2008 AS-03 67 21 6 6 0 0 0 88 6 33
2008 AS-04 57 24 14 5 0 0 0 81 5 21
2008 AS-05 72 22 0 0 6 0 0 94 6 18
2008 AS-06 73 18 9 0 0 0 0 91 0 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 34 30 12 9 3 9 3 73 13 191
2019 AS-01 39 35 10 4 0 6 6 84 5 47
2019 AS-02 25 29 5 11 9 19 3 69 25 29
2019 AS-03 39 17 9 13 6 12 4 67 23 48
2019 AS-04 18 35 34 0 0 9 4 61 0 22
2019 AS-05 42 41 5 12 0 0 0 83 12 21
2018 AS 24 31 19 10 5 6 4 62 17 188
2018 AS-01 20 35 26 6 4 5 5 61 11 36
2018 AS-02 14 28 25 13 5 8 6 49 22 34
2018 AS-03 35 28 15 11 2 4 6 70 14 47
2018 AS-04 24 34 22 12 0 8 0 63 13 26
2018 AS-05 33 32 19 6 5 0 5 69 11 16
2017 AS 32 31 15 7 5 4 5 69 14 181
2017 AS-01 36 38 11 7 2 3 3 78 10 37
2017 AS-02 20 29 19 6 13 6 6 57 22 32
2017 AS-03 37 26 14 8 4 6 6 71 13 50
2017 AS-04 36 32 25 0 0 0 8 73 0 21
2017 AS-05 24 35 14 8 5 5 10 69 14 23
2014 AS 31 28 16 13 7 3 3 63 21 258
2014 AS-01 32 17 21 15 9 4 1 52 25 75
2014 AS-02 33 33 15 8 6 0 4 70 15 48
2014 AS-03 25 30 22 11 3 5 3 60 16 63
2014 AS-04 32 50 0 14 0 5 0 86 14 22
2014 AS-05 44 22 0 11 17 0 6 71 29 18
2014 AS-06 27 40 7 13 13 0 0 67 27 15
2014 AS-07 31 15 15 15 0 15 8 60 20 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 26 5 9 3 0 0 83 12 191
2019 AS-01 58 31 5 4 0 2 0 91 4 47
2019 AS-02 54 33 5 0 9 0 0 87 9 29
2019 AS-03 63 14 2 13 6 0 2 79 19 48
2019 AS-04 45 32 13 9 0 0 0 77 9 22
2019 AS-05 66 20 4 10 0 0 0 86 10 21
2018 AS 48 28 9 8 6 1 0 77 14 187
2018 AS-01 49 21 13 9 8 0 0 70 17 36
2018 AS-02 36 33 17 6 9 0 0 69 14 33
2018 AS-03 57 30 0 7 2 4 0 90 10 47
2018 AS-04 53 19 7 13 8 0 0 72 21 26
2018 AS-05 51 31 13 5 0 0 0 82 5 16
2017 AS 49 26 9 9 6 1 1 76 14 181
2017 AS-01 47 34 5 8 2 3 0 84 10 37
2017 AS-02 44 22 12 10 13 0 0 66 22 32
2017 AS-03 48 28 8 8 6 0 2 78 14 50
2017 AS-04 47 32 16 0 4 0 0 80 4 21
2017 AS-05 59 18 9 14 0 0 0 77 14 23
2014 AS 41 34 8 9 7 0 0 75 17 258
2014 AS-01 41 28 5 12 13 0 0 69 25 75
2014 AS-02 44 35 10 4 6 0 0 79 10 48
2014 AS-03 33 48 10 6 3 0 0 81 10 63
2014 AS-04 50 23 9 18 0 0 0 73 18 22
2014 AS-05 44 17 11 11 11 0 6 65 24 18
2014 AS-06 40 40 7 0 13 0 0 80 13 15
2014 AS-07 38 38 0 15 0 8 0 83 17 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 29 6 5 2 0 0 88 6 191
2019 AS-01 57 26 13 4 0 0 0 83 4 47
2019 AS-02 46 45 4 0 5 0 0 91 5 29
2019 AS-03 69 14 7 6 4 0 0 83 10 48
2019 AS-04 54 42 4 0 0 0 0 96 0 22
2019 AS-05 51 39 0 10 0 0 0 90 10 21
2018 AS 52 36 5 6 2 0 0 87 8 185
2018 AS-01 53 20 15 5 7 0 0 73 12 35
2018 AS-02 42 49 6 3 0 0 0 91 3 34
2018 AS-03 62 31 2 6 0 0 0 92 6 47
2018 AS-04 50 47 4 0 0 0 0 96 0 25
2018 AS-05 48 47 0 5 0 0 0 95 5 15
2017 AS 54 37 4 5 1 0 0 90 6 180
2017 AS-01 58 34 3 5 0 0 0 92 5 37
2017 AS-02 41 45 0 10 3 0 0 87 13 32
2017 AS-03 53 37 6 4 0 0 0 90 4 50
2017 AS-04 65 29 5 0 0 0 0 95 0 21
2017 AS-05 65 26 9 0 0 0 0 91 0 23
2014 AS 46 36 7 7 4 0 0 82 11 258
2014 AS-01 44 37 7 5 7 0 0 81 12 75
2014 AS-02 46 38 6 8 2 0 0 83 10 48
2014 AS-03 44 37 6 8 5 0 0 81 13 63
2014 AS-04 59 36 0 5 0 0 0 95 5 22
2014 AS-05 56 17 17 11 0 0 0 72 11 18
2014 AS-06 33 47 7 7 7 0 0 80 13 15
2014 AS-07 38 38 15 8 0 0 0 77 8 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 36 7 4 2 1 0 86 6 190
2019 AS-01 47 39 9 2 0 4 0 89 2 47
2019 AS-02 28 55 8 0 9 0 0 83 9 28
2019 AS-03 62 21 7 7 2 2 0 84 9 48
2019 AS-04 39 47 9 5 0 0 0 86 5 22
2019 AS-05 56 39 0 6 0 0 0 94 6 21
2018 AS 42 40 9 5 2 1 1 83 8 188
2018 AS-01 40 41 6 6 7 0 0 81 13 36
2018 AS-02 36 42 16 0 3 3 0 81 3 34
2018 AS-03 49 32 9 6 2 0 2 82 9 47
2018 AS-04 45 50 0 5 0 0 0 95 5 26
2018 AS-05 50 33 13 5 0 0 0 82 5 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 22 15 3 2 0 6 79 5 190
2019 AS-01 38 24 23 4 2 0 8 68 7 47
2019 AS-02 42 38 16 0 0 0 5 84 0 29
2019 AS-03 56 18 6 5 4 2 9 84 10 48
2019 AS-04 59 9 19 0 0 0 13 78 0 22
2019 AS-05 64 24 12 0 0 0 0 88 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 28 10 4 3 0 1 83 7 190
2019 AS-01 55 33 11 0 2 0 0 87 2 47
2019 AS-02 40 37 17 0 6 0 0 77 6 29
2019 AS-03 57 28 7 2 2 0 4 88 4 48
2019 AS-04 67 19 0 14 0 0 0 86 14 22
2019 AS-05 49 28 10 13 0 0 0 78 13 20
2018 AS 49 34 9 6 2 0 0 83 8 187
2018 AS-01 55 30 3 6 5 2 0 86 11 37
2018 AS-02 39 44 9 6 2 0 0 83 8 34
2018 AS-03 55 27 12 4 2 0 0 82 6 47
2018 AS-04 47 44 3 5 0 0 0 92 5 26
2018 AS-05 68 19 14 0 0 0 0 86 0 15
2017 AS 46 33 10 5 4 1 1 81 9 181
2017 AS-01 43 41 3 5 2 3 2 89 8 37
2017 AS-02 40 35 3 12 9 0 0 75 22 32
2017 AS-03 57 25 14 2 0 0 2 83 2 50
2017 AS-04 53 43 0 0 4 0 0 96 4 21
2017 AS-05 32 34 27 8 0 0 0 66 8 23
2014 AS 50 28 11 5 5 0 0 79 10 258
2014 AS-01 57 17 11 8 7 0 0 75 15 75
2014 AS-02 54 23 13 2 8 0 0 77 10 48
2014 AS-03 38 41 13 5 3 0 0 79 8 63
2014 AS-04 45 41 9 0 5 0 0 86 5 22
2014 AS-05 44 33 11 6 6 0 0 78 11 18
2014 AS-06 47 47 7 0 0 0 0 93 0 15
2014 AS-07 77 8 8 8 0 0 0 85 8 13
2011 AS 42 31 10 10 6 0 1 73 17 250
2011 AS-01 37 28 7 11 15 0 2 66 27 47
2011 AS-02 53 23 5 13 4 0 2 77 17 51
2011 AS-03 36 31 13 11 10 0 0 66 20 63
2011 AS-04 33 33 17 13 3 0 0 67 16 34
2011 AS-05 59 33 9 0 0 0 0 91 0 22
2011 AS-06 54 35 6 5 0 0 0 89 5 17
2011 AS-07 30 55 8 6 0 0 0 86 6 16
2008 AS 38 32 18 5 5 1 0 71 11 164
2008 AS-01 36 18 21 7 11 7 0 58 19 28
2008 AS-02 33 40 19 5 5 0 0 72 9 43
2008 AS-03 45 39 15 0 0 0 0 85 0 33
2008 AS-04 33 33 24 10 0 0 0 67 10 21
2008 AS-05 44 17 11 11 17 0 0 61 28 18
2008 AS-06 36 36 18 0 9 0 0 73 9 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 57 26 11 3 0 2 1 85 3 190
2019 AS-01 64 25 7 0 0 4 0 93 0 47
2019 AS-02 40 31 22 4 0 0 3 74 4 29
2019 AS-03 59 29 6 2 0 2 2 91 2 48
2019 AS-04 62 25 5 9 0 0 0 86 9 22
2019 AS-05 55 25 14 6 0 0 0 80 6 20
2018 AS 48 31 12 4 2 2 1 81 7 189
2018 AS-01 47 35 9 0 5 2 2 86 5 37
2018 AS-02 37 34 18 5 0 6 0 75 6 34
2018 AS-03 60 19 12 4 2 0 2 81 6 47
2018 AS-04 48 40 4 8 0 0 0 88 8 26
2018 AS-05 63 24 6 7 0 0 0 87 7 16
2017 AS 53 26 11 3 3 2 2 82 6 181
2017 AS-01 52 30 10 5 2 0 0 82 7 37
2017 AS-02 53 13 18 3 6 6 0 70 10 32
2017 AS-03 58 28 6 2 0 2 4 91 2 50
2017 AS-04 52 28 5 0 4 6 4 89 5 21
2017 AS-05 44 24 28 4 0 0 0 68 4 23
2014 AS 50 29 10 4 5 1 1 80 9 258
2014 AS-01 55 25 12 1 5 0 1 81 7 75
2014 AS-02 48 29 6 10 4 0 2 79 15 48
2014 AS-03 37 38 14 2 6 2 2 77 8 63
2014 AS-04 50 27 9 9 5 0 0 77 14 22
2014 AS-05 50 33 6 6 6 0 0 83 11 18
2014 AS-06 67 20 7 0 0 7 0 93 0 15
2014 AS-07 69 23 8 0 0 0 0 92 0 13
2011 AS 42 29 12 7 7 2 1 73 14 250
2011 AS-01 32 28 7 15 14 4 0 63 31 47
2011 AS-02 47 19 19 4 4 2 5 72 8 51
2011 AS-03 39 32 14 3 10 2 0 72 13 63
2011 AS-04 40 31 14 12 3 0 0 71 15 34
2011 AS-05 46 46 9 0 0 0 0 91 0 22
2011 AS-06 59 24 0 11 0 0 6 89 11 17
2011 AS-07 50 27 12 6 5 0 0 77 11 16
2008 AS 44 30 15 4 5 2 0 76 9 164
2008 AS-01 43 32 11 4 7 4 0 78 11 28
2008 AS-02 44 21 26 2 2 5 0 68 5 43
2008 AS-03 55 30 12 3 0 0 0 85 3 33
2008 AS-04 29 43 14 5 10 0 0 71 14 21
2008 AS-05 44 22 6 11 17 0 0 67 28 18
2008 AS-06 36 36 18 0 0 9 0 80 0 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 24 10 5 1 1 1 83 7 188
2019 AS-01 61 22 15 0 0 2 0 85 0 47
2019 AS-02 45 31 11 11 3 0 0 76 14 29
2019 AS-03 62 22 7 4 0 2 2 88 4 47
2019 AS-04 65 19 6 5 5 0 0 83 10 21
2019 AS-05 61 19 10 11 0 0 0 80 11 20
2018 AS 49 34 9 5 2 1 1 84 7 189
2018 AS-01 52 30 15 0 2 0 0 83 2 37
2018 AS-02 28 52 12 2 6 0 0 81 8 34
2018 AS-03 60 30 4 4 0 0 2 92 4 47
2018 AS-04 52 28 3 17 0 0 0 79 17 26
2018 AS-05 64 24 13 0 0 0 0 87 0 16
2017 AS 50 35 8 3 3 0 0 86 7 181
2017 AS-01 50 40 0 8 0 2 0 92 8 37
2017 AS-02 46 35 12 0 6 0 0 81 6 32
2017 AS-03 55 37 4 4 0 0 0 92 4 50
2017 AS-04 61 26 9 0 4 0 0 86 4 21
2017 AS-05 41 32 22 0 5 0 0 73 5 23
2014 AS 48 33 9 8 2 0 0 81 10 258
2014 AS-01 56 25 9 5 4 0 0 81 9 75
2014 AS-02 42 33 10 15 0 0 0 75 15 48
2014 AS-03 37 46 10 6 2 0 0 83 8 63
2014 AS-04 55 27 9 0 9 0 0 82 9 22
2014 AS-05 50 22 11 17 0 0 0 72 17 18
2014 AS-06 60 40 0 0 0 0 0 100 0 15
2014 AS-07 62 31 0 8 0 0 0 92 8 13
2011 AS 46 28 9 7 9 0 0 75 16 248
2011 AS-01 32 31 4 13 17 2 0 65 31 47
2011 AS-02 53 22 10 8 8 0 0 74 16 50
2011 AS-03 46 32 6 7 10 0 0 77 16 62
2011 AS-04 41 34 17 3 5 0 0 74 8 34
2011 AS-05 59 31 9 0 0 0 0 91 0 22
2011 AS-06 65 18 6 6 5 0 0 83 11 17
2011 AS-07 50 27 12 11 0 0 0 77 11 16
2008 AS 43 36 9 7 5 1 0 79 12 164
2008 AS-01 43 36 4 11 7 0 0 79 18 28
2008 AS-02 44 37 12 0 5 2 0 83 5 43
2008 AS-03 45 33 9 12 0 0 0 79 12 33
2008 AS-04 29 48 10 10 5 0 0 76 14 21
2008 AS-05 50 17 6 11 17 0 0 67 28 18
2008 AS-06 36 45 9 0 9 0 0 82 9 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 83 8 4 2 0 0 3 93 3 190
2019 AS-01 74 6 9 3 2 0 6 86 5 47
2019 AS-02 68 19 8 5 0 0 0 87 5 29
2019 AS-03 92 4 0 2 0 0 2 98 2 48
2019 AS-04 90 6 0 0 0 0 4 100 0 22
2019 AS-05 90 5 5 0 0 0 0 95 0 20
2017 AS 78 14 3 3 0 0 1 93 4 181
2017 AS-01 68 18 0 8 0 0 6 92 8 37
2017 AS-02 73 11 7 6 3 0 0 84 9 32
2017 AS-03 83 15 2 0 0 0 0 98 0 50
2017 AS-04 84 16 0 0 0 0 0 100 0 21
2017 AS-05 78 12 10 0 0 0 0 90 0 23
2014 AS 82 11 2 3 1 0 1 94 4 258
2014 AS-01 80 12 3 4 1 0 0 92 5 75
2014 AS-02 88 8 0 0 0 0 4 100 0 48
2014 AS-03 81 10 5 2 3 0 0 90 5 63
2014 AS-04 82 14 0 5 0 0 0 95 5 22
2014 AS-05 94 6 0 0 0 0 0 100 0 18
2014 AS-06 87 7 0 7 0 0 0 93 7 15
2014 AS-07 62 38 0 0 0 0 0 100 0 13
2011 AS 82 10 2 1 2 0 2 94 3 250
2011 AS-01 82 12 2 2 0 0 2 96 2 47
2011 AS-02 81 11 2 0 0 0 6 98 0 51
2011 AS-03 81 9 5 0 3 0 2 92 3 63
2011 AS-04 82 12 0 0 5 0 0 95 5 34
2011 AS-05 91 9 0 0 0 0 0 100 0 22
2011 AS-06 84 10 6 0 0 0 0 94 0 17
2011 AS-07 71 7 0 16 0 0 7 82 18 16
2008 AS 84 7 3 4 1 0 1 91 6 164
2008 AS-01 75 7 7 4 7 0 0 82 11 28
2008 AS-02 98 2 0 0 0 0 0 100 0 43
2008 AS-03 79 6 3 12 0 0 0 85 12 33
2008 AS-04 86 10 5 0 0 0 0 95 0 21
2008 AS-05 72 11 0 11 0 0 6 88 12 18
2008 AS-06 73 18 9 0 0 0 0 91 0 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 64 15 7 2 4 2 6 86 7 190
2019 AS-01 65 17 7 0 3 4 4 89 3 47
2019 AS-02 52 11 18 3 3 3 11 73 7 29
2019 AS-03 60 23 2 2 7 2 5 89 9 48
2019 AS-04 77 9 4 0 0 0 11 96 0 22
2019 AS-05 67 9 9 10 4 0 0 76 14 20
2017 AS 61 22 7 4 3 1 3 86 7 181
2017 AS-01 69 20 2 3 6 0 0