2019 Public Service Employee Survey Results for ST. STEPHEN 3rd BRIDGE AREA

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Canada Border Services Agency 24 44 6 17 8 0 0 68 26 7270
2019 Regions 19 43 7 21 11 0 0 62 31 3750
2019 Atlantic Region 24 45 6 20 6 0 0 69 26 299
2019 Southern New Brunswick Prince Edward Island District 12 56 7 15 11 0 0 67 26 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 50 10 20 10 0 0 60 30 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Canada Border Services Agency 64 20 6 6 3 0 1 86 9 7242
2019 Regions 69 18 5 4 2 0 2 88 6 3737
2019 Atlantic Region 70 18 6 4 1 0 1 89 5 298
2019 Southern New Brunswick Prince Edward Island District 69 18 4 4 2 0 2 89 7 47
2019 ST. STEPHEN 3rd BRIDGE AREA 75 15 5 0 5 0 0 90 5 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Canada Border Services Agency 31 34 9 16 10 0 0 65 26 7252
2019 Regions 24 33 9 19 14 0 0 58 33 3740
2019 Atlantic Region 29 29 10 21 12 0 0 58 33 299
2019 Southern New Brunswick Prince Edward Island District 20 22 14 22 22 0 0 42 44 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 20 20 20 10 0 0 50 30 20

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Canada Border Services Agency 18 37 14 20 12 0 0 55 31 7240
2019 Regions 13 37 14 22 14 0 0 50 36 3732
2019 Atlantic Region 15 43 11 21 10 0 0 57 31 298
2019 Southern New Brunswick Prince Edward Island District 10 37 13 28 12 0 0 47 41 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 25 10 35 10 0 0 45 45 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Canada Border Services Agency 32 36 11 13 8 0 0 68 20 7215
2019 Regions 25 37 12 16 11 0 0 61 26 3719
2019 Atlantic Region 30 39 11 13 7 0 0 69 20 295
2019 Southern New Brunswick Prince Edward Island District 19 52 11 11 7 0 0 71 18 46
2019 ST. STEPHEN 3rd BRIDGE AREA 26 47 11 11 5 0 0 74 16 19

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Canada Border Services Agency 32 32 12 12 12 0 0 63 25 7236
2019 Regions 24 31 14 15 16 0 0 55 31 3728
2019 Atlantic Region 28 33 14 16 10 0 0 61 26 295
2019 Southern New Brunswick Prince Edward Island District 20 25 11 28 15 0 0 46 43 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 15 15 35 15 0 0 35 50 20

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Canada Border Services Agency 30 39 13 10 8 0 0 68 18 7271
2019 Regions 28 38 14 11 10 0 0 66 20 3751
2019 Atlantic Region 28 43 14 7 8 0 0 71 15 298
2019 Southern New Brunswick Prince Edward Island District 24 44 9 13 11 0 0 68 24 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 55 5 5 5 0 0 85 10 20

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Canada Border Services Agency 20 32 16 17 15 0 0 53 32 7257
2019 Regions 15 30 16 19 19 0 0 45 39 3746
2019 Atlantic Region 17 37 14 17 15 0 0 54 31 299
2019 Southern New Brunswick Prince Edward Island District 8 45 13 18 18 0 0 52 35 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 45 15 15 15 0 0 55 30 20

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Canada Border Services Agency 24 39 15 14 8 0 0 63 22 7224
2019 Regions 21 39 16 15 9 0 0 60 24 3729
2019 Atlantic Region 22 45 15 11 7 0 0 67 18 295
2019 Southern New Brunswick Prince Edward Island District 12 50 27 9 2 0 0 62 11 46
2019 ST. STEPHEN 3rd BRIDGE AREA 15 55 20 5 5 0 0 70 10 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Canada Border Services Agency 32 38 13 9 7 0 0 71 16 7210
2019 Regions 27 38 15 11 9 0 0 64 20 3716
2019 Atlantic Region 27 42 15 10 5 0 0 70 15 297
2019 Southern New Brunswick Prince Edward Island District 22 41 24 9 4 0 0 63 13 47
2019 ST. STEPHEN 3rd BRIDGE AREA 25 40 20 10 5 0 0 65 15 20

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Canada Border Services Agency 23 31 16 15 15 0 0 54 30 7232
2019 Regions 17 29 17 18 19 0 0 47 36 3729
2019 Atlantic Region 22 33 17 14 15 0 0 55 28 299
2019 Southern New Brunswick Prince Edward Island District 13 32 22 15 18 0 0 45 33 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 35 30 10 15 0 0 45 25 20

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Canada Border Services Agency 47 34 11 5 4 0 0 81 8 7198
2019 Regions 45 34 11 5 4 0 0 79 9 3711
2019 Atlantic Region 48 38 7 4 3 0 0 86 7 292
2019 Southern New Brunswick Prince Edward Island District 42 39 7 7 5 0 0 81 12 44
2019 ST. STEPHEN 3rd BRIDGE AREA 56 33 6 0 6 0 0 89 6 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Canada Border Services Agency 22 34 15 15 14 0 0 56 29 7236
2019 Regions 16 32 15 18 18 0 0 48 36 3737
2019 Atlantic Region 20 36 16 15 14 0 0 55 29 297
2019 Southern New Brunswick Prince Edward Island District 11 39 15 22 13 0 0 50 35 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 25 20 25 15 0 0 40 40 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Canada Border Services Agency 25 30 17 14 14 0 0 55 27 7249
2019 Regions 20 27 19 16 18 0 0 47 34 3741
2019 Atlantic Region 27 29 20 12 12 0 0 56 24 298
2019 Southern New Brunswick Prince Edward Island District 21 32 18 13 15 0 0 54 29 46
2019 ST. STEPHEN 3rd BRIDGE AREA 30 10 35 5 20 0 0 40 25 20

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Canada Border Services Agency 23 37 17 13 9 0 0 60 22 7145
2019 Regions 19 35 19 15 11 0 0 54 26 3686
2019 Atlantic Region 25 40 15 12 7 0 0 66 20 294
2019 Southern New Brunswick Prince Edward Island District 10 50 17 13 7 2 0 62 21 46
2019 ST. STEPHEN 3rd BRIDGE AREA 11 58 16 11 5 0 0 68 16 19

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Canada Border Services Agency 36 39 12 8 5 0 0 75 13 7265
2019 Regions 35 39 13 8 6 0 0 74 14 3745
2019 Atlantic Region 41 41 10 3 5 0 0 82 8 298
2019 Southern New Brunswick Prince Edward Island District 28 42 20 4 7 0 0 70 11 46
2019 ST. STEPHEN 3rd BRIDGE AREA 40 45 10 0 5 0 0 85 5 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Canada Border Services Agency 38 33 17 6 5 0 1 71 11 7218
2019 Regions 37 33 17 6 4 0 2 72 11 3722
2019 Atlantic Region 44 39 10 3 2 0 1 84 6 296
2019 Southern New Brunswick Prince Edward Island District 52 29 12 4 2 0 0 81 7 47
2019 ST. STEPHEN 3rd BRIDGE AREA 55 35 5 5 0 0 0 90 5 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Canada Border Services Agency 16 28 31 16 8 1 1 24 44 7260
2019 Regions 17 27 31 16 8 1 1 24 45 3745
2019 Atlantic Region 11 24 39 18 6 1 1 25 35 299
2019 Southern New Brunswick Prince Edward Island District 13 28 39 19 0 0 0 19 42 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 25 25 30 0 0 0 30 45 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Canada Border Services Agency 21 25 25 16 10 2 1 27 47 7247
2019 Regions 23 25 25 16 9 1 1 26 49 3745
2019 Atlantic Region 19 25 29 19 8 1 0 26 45 299
2019 Southern New Brunswick Prince Edward Island District 33 27 24 13 1 2 0 15 61 47
2019 ST. STEPHEN 3rd BRIDGE AREA 25 20 25 30 0 0 0 30 45 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Canada Border Services Agency 24 26 25 14 8 2 2 23 51 7251
2019 Regions 23 26 25 14 8 2 2 23 51 3740
2019 Atlantic Region 16 26 32 18 6 1 1 25 42 298
2019 Southern New Brunswick Prince Edward Island District 22 30 23 17 6 0 2 23 53 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 15 15 25 10 0 5 37 47 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Canada Border Services Agency 10 15 27 27 16 1 3 45 26 7212
2019 Regions 8 12 27 30 17 1 5 50 21 3721
2019 Atlantic Region 3 7 27 40 20 0 3 61 11 298
2019 Southern New Brunswick Prince Edward Island District 4 11 31 25 22 0 7 50 17 46
2019 ST. STEPHEN 3rd BRIDGE AREA 5 0 25 25 30 0 15 65 6 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Canada Border Services Agency 26 24 23 14 10 1 2 25 52 7252
2019 Regions 31 23 22 13 9 1 1 22 56 3744
2019 Atlantic Region 16 28 29 18 8 1 1 26 44 299
2019 Southern New Brunswick Prince Edward Island District 33 33 21 7 4 2 0 11 67 47
2019 ST. STEPHEN 3rd BRIDGE AREA 40 20 20 10 5 5 0 16 63 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Canada Border Services Agency 18 21 26 19 12 3 2 32 41 7223
2019 Regions 19 20 25 19 12 2 2 32 42 3726
2019 Atlantic Region 13 18 27 29 11 1 1 41 31 297
2019 Southern New Brunswick Prince Edward Island District 18 22 25 24 7 4 0 32 42 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 20 15 25 5 5 0 32 53 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Canada Border Services Agency 22 25 27 13 9 2 1 23 49 7240
2019 Regions 24 26 26 13 8 2 1 22 51 3737
2019 Atlantic Region 16 24 32 19 9 1 0 28 40 298
2019 Southern New Brunswick Prince Edward Island District 16 34 39 7 4 0 0 11 50 46
2019 ST. STEPHEN 3rd BRIDGE AREA 21 16 42 16 5 0 0 21 37 19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Canada Border Services Agency 23 26 29 13 7 1 1 20 50 7265
2019 Regions 26 27 29 11 5 0 1 16 54 3745
2019 Atlantic Region 19 29 31 14 6 0 0 20 49 299
2019 Southern New Brunswick Prince Edward Island District 28 42 21 9 0 0 0 9 70 47
2019 ST. STEPHEN 3rd BRIDGE AREA 35 35 15 15 0 0 0 15 70 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Canada Border Services Agency 67 15 7 4 3 0 4 86 7 7259
2019 Regions 69 13 7 2 3 0 6 88 5 3744
2019 Atlantic Region 75 11 7 2 3 0 2 88 5 298
2019 Southern New Brunswick Prince Edward Island District 75 10 7 4 2 0 2 87 7 47
2019 ST. STEPHEN 3rd BRIDGE AREA 75 20 0 0 5 0 0 95 5 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Canada Border Services Agency 21 28 18 14 13 3 2 52 29 7239
2019 Regions 17 27 19 16 17 3 2 46 35 3735
2019 Atlantic Region 17 26 19 16 18 2 2 45 35 295
2019 Southern New Brunswick Prince Edward Island District 3 21 21 28 22 4 0 26 52 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 20 30 25 20 5 0 21 47 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Canada Border Services Agency 35 28 11 13 12 0 0 64 25 7243
2019 Regions 28 29 13 16 15 0 0 57 30 3728
2019 Atlantic Region 26 33 11 15 14 0 0 60 29 298
2019 Southern New Brunswick Prince Edward Island District 10 36 20 13 21 0 0 46 34 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 35 25 10 10 0 0 55 20 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Canada Border Services Agency 37 35 11 11 6 0 0 72 17 7245
2019 Regions 29 37 13 13 8 0 0 66 21 3736
2019 Atlantic Region 29 41 12 10 7 0 0 70 18 298
2019 Southern New Brunswick Prince Edward Island District 12 49 20 9 10 0 0 61 19 46
2019 ST. STEPHEN 3rd BRIDGE AREA 25 50 20 0 5 0 0 75 5 20

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Canada Border Services Agency 32 38 16 7 6 1 0 71 13 7254
2019 Regions 24 40 19 9 7 1 0 65 16 3741
2019 Atlantic Region 25 44 17 8 6 0 0 69 13 299
2019 Southern New Brunswick Prince Edward Island District 20 43 22 2 10 2 0 65 12 47
2019 ST. STEPHEN 3rd BRIDGE AREA 35 35 25 0 5 0 0 70 5 20
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Canada Border Services Agency 36 28 18 7 7 1 4 67 14 7268
2019 Regions 28 28 21 8 9 1 5 60 18 3746
2019 Atlantic Region 36 22 20 6 9 0 5 62 16 299
2019 Southern New Brunswick Prince Edward Island District 33 15 31 7 11 0 4 50 18 47
2019 ST. STEPHEN 3rd BRIDGE AREA 25 10 35 5 20 0 5 37 26 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Canada Border Services Agency 33 30 15 11 10 0 0 63 21 7261
2019 Regions 27 30 17 13 13 0 0 58 26 3746
2019 Atlantic Region 32 30 14 13 11 0 0 63 23 299
2019 Southern New Brunswick Prince Edward Island District 15 43 18 11 13 0 0 58 24 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 40 20 10 20 0 0 50 30 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Canada Border Services Agency 38 29 14 9 8 2 1 68 18 7238
2019 Regions 33 30 15 10 11 1 1 63 21 3737
2019 Atlantic Region 37 29 15 10 9 0 0 66 19 298
2019 Southern New Brunswick Prince Edward Island District 14 28 35 8 13 0 2 43 22 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 30 40 10 10 0 0 40 20 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Canada Border Services Agency 35 31 14 11 8 1 1 67 20 7220
2019 Regions 30 31 15 13 10 1 1 62 23 3716
2019 Atlantic Region 34 35 10 12 9 0 0 69 21 293
2019 Southern New Brunswick Prince Edward Island District 13 31 18 28 11 0 0 44 39 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 30 30 20 15 0 0 35 35 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Canada Border Services Agency 75 12 5 2 2 0 3 91 4 7226
2019 Regions 74 11 6 1 3 0 4 90 4 3725
2019 Atlantic Region 81 9 4 2 2 0 2 92 4 295
2019 Southern New Brunswick Prince Edward Island District 78 9 4 0 2 0 7 93 2 46
2019 ST. STEPHEN 3rd BRIDGE AREA 80 10 0 0 5 0 5 95 5 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Canada Border Services Agency 42 20 10 7 11 2 8 69 20 7261
2019 Regions 33 19 12 8 15 2 10 60 26 3743
2019 Atlantic Region 33 13 15 10 11 3 15 56 26 298
2019 Southern New Brunswick Prince Edward Island District 13 11 9 20 15 4 28 35 52 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 5 10 20 15 5 40 18 64 20

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Canada Border Services Agency 47 25 13 6 8 2 0 74 14 7264
2019 Regions 41 26 14 7 10 2 0 68 17 3747
2019 Atlantic Region 49 23 13 6 8 1 0 73 14 299
2019 Southern New Brunswick Prince Edward Island District 26 26 26 7 15 0 0 52 22 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 25 35 15 10 0 0 40 25 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Canada Border Services Agency 40 29 13 9 9 0 0 69 18 7263
2019 Regions 33 30 15 11 11 0 0 63 22 3748
2019 Atlantic Region 38 28 14 9 11 0 0 66 19 299
2019 Southern New Brunswick Prince Edward Island District 15 30 22 17 15 0 0 46 32 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 30 30 20 15 0 0 35 35 20

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Canada Border Services Agency 20 46 12 15 6 0 1 67 21 1367
2019 Regions 17 48 12 16 6 0 0 66 22 592
2019 Atlantic Region 25 52 10 6 6 0 0 78 12 54
2019 Southern New Brunswick Prince Edward Island District 16 63 11 0 11 0 0 79 11 10
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Canada Border Services Agency 21 28 17 13 15 5 0 52 30 7260
2019 Regions 17 26 18 14 19 5 0 46 36 3741
2019 Atlantic Region 18 30 16 14 20 2 0 49 34 297
2019 Southern New Brunswick Prince Edward Island District 9 18 11 17 38 7 0 29 59 46
2019 ST. STEPHEN 3rd BRIDGE AREA 5 16 16 21 37 5 0 22 61 19

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Canada Border Services Agency 18 25 17 17 20 2 0 44 38 7247
2019 Regions 15 22 17 18 26 2 0 38 44 3731
2019 Atlantic Region 16 26 16 18 22 2 0 43 41 295
2019 Southern New Brunswick Prince Edward Island District 5 18 16 20 35 7 0 24 59 46
2019 ST. STEPHEN 3rd BRIDGE AREA 0 16 11 32 32 11 0 18 71 19

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Canada Border Services Agency 13 21 19 20 23 4 0 36 45 7239
2019 Regions 10 18 19 21 28 3 0 30 51 3726
2019 Atlantic Region 12 22 19 22 22 2 0 35 45 293
2019 Southern New Brunswick Prince Edward Island District 5 11 20 24 36 4 0 17 62 46
2019 ST. STEPHEN 3rd BRIDGE AREA 0 11 32 16 37 5 0 11 56 19

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Canada Border Services Agency 13 24 17 20 25 2 0 37 46 7250
2019 Regions 10 22 16 20 29 2 0 33 51 3736
2019 Atlantic Region 10 23 18 23 25 1 0 33 49 296
2019 Southern New Brunswick Prince Edward Island District 2 13 11 24 44 4 0 17 72 46
2019 ST. STEPHEN 3rd BRIDGE AREA 0 16 5 32 42 5 0 17 78 19

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Canada Border Services Agency 37 20 11 7 7 14 3 69 17 7272
2019 Regions 31 16 11 8 11 19 5 61 25 3750
2019 Atlantic Region 45 26 10 5 2 10 1 81 8 298
2019 Southern New Brunswick Prince Edward Island District 47 13 11 4 4 20 0 75 11 47
2019 ST. STEPHEN 3rd BRIDGE AREA 40 20 5 5 10 20 0 75 19 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Canada Border Services Agency 18 37 20 15 9 1 0 56 24 7252
2019 Regions 15 35 21 16 11 1 0 51 28 3741
2019 Atlantic Region 17 40 20 15 9 0 0 57 23 298
2019 Southern New Brunswick Prince Edward Island District 5 36 33 13 11 2 0 42 25 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 65 15 10 10 0 0 65 20 20

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Canada Border Services Agency 8 23 20 25 22 2 0 32 48 7225
2019 Regions 6 22 20 26 25 1 0 28 52 3721
2019 Atlantic Region 6 28 20 26 19 2 0 34 45 298
2019 Southern New Brunswick Prince Edward Island District 1 10 33 35 17 4 0 12 54 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 5 40 35 15 5 0 5 53 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Canada Border Services Agency 24 36 16 12 9 2 1 62 22 7242
2019 Regions 21 37 16 13 11 1 1 59 25 3738
2019 Atlantic Region 25 36 18 12 8 0 0 62 20 298
2019 Southern New Brunswick Prince Edward Island District 15 31 24 17 13 0 0 46 30 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 30 20 20 15 0 0 45 35 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Canada Border Services Agency 20 34 21 13 10 1 0 55 23 7236
2019 Regions 17 34 21 15 13 1 0 51 28 3731
2019 Atlantic Region 22 34 24 12 8 0 0 56 20 299
2019 Southern New Brunswick Prince Edward Island District 11 26 32 15 13 2 0 38 29 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 35 20 20 15 0 0 45 35 20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Canada Border Services Agency 15 22 17 16 22 6 2 41 41 7253
2019 Regions 14 23 15 17 26 4 1 39 45 3743
2019 Atlantic Region 15 21 17 15 29 2 1 38 45 297
2019 Southern New Brunswick Prince Edward Island District 5 21 17 13 41 2 0 28 56 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 20 20 15 40 0 0 25 55 20

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Canada Border Services Agency 14 24 18 19 22 2 0 39 43 7242
2019 Regions 11 22 18 21 27 2 0 33 49 3738
2019 Atlantic Region 13 23 20 19 24 1 0 37 43 298
2019 Southern New Brunswick Prince Edward Island District 5 26 13 24 31 2 0 31 56 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 30 5 15 45 5 0 32 63 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Canada Border Services Agency 15 23 16 17 26 2 1 39 45 7273
2019 Regions 12 21 16 18 30 2 1 34 49 3750
2019 Atlantic Region 14 21 14 19 29 1 2 36 49 299
2019 Southern New Brunswick Prince Edward Island District 7 13 15 15 46 4 0 21 64 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 30 20 5 35 5 0 37 42 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Canada Border Services Agency 41 24 17 7 6 1 4 68 14 7255
2019 Regions 34 25 19 9 8 1 4 62 18 3740
2019 Atlantic Region 39 26 18 8 4 1 3 68 13 298
2019 Southern New Brunswick Prince Edward Island District 22 22 24 17 7 4 4 48 26 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 20 25 10 15 5 5 44 28 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Canada Border Services Agency 54 12 8 5 6 2 13 77 13 7253
2019 Regions 56 11 7 5 5 2 13 79 12 3741
2019 Atlantic Region 47 13 8 9 8 2 12 70 20 298
2019 Southern New Brunswick Prince Edward Island District 37 9 13 13 11 4 13 56 29 47
2019 ST. STEPHEN 3rd BRIDGE AREA 45 0 15 15 10 5 10 53 29 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Canada Border Services Agency 32 23 20 11 9 1 3 57 22 7246
2019 Regions 26 22 22 13 12 1 3 51 26 3738
2019 Atlantic Region 29 27 19 13 8 1 3 58 22 299
2019 Southern New Brunswick Prince Edward Island District 26 15 26 15 11 2 4 45 28 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 5 35 15 10 0 5 37 26 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Canada Border Services Agency 29 19 19 14 12 2 4 52 27 7223
2019 Regions 25 18 21 15 14 2 4 46 32 3719
2019 Atlantic Region 27 20 23 12 11 1 6 50 25 293
2019 Southern New Brunswick Prince Edward Island District 20 15 35 13 9 2 7 39 24 47
2019 ST. STEPHEN 3rd BRIDGE AREA 35 10 35 10 5 0 5 47 16 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Canada Border Services Agency 30 15 16 14 18 2 5 49 34 7246
2019 Regions 21 14 18 18 24 2 3 37 44 3742
2019 Atlantic Region 19 13 18 23 22 2 3 34 47 299
2019 Southern New Brunswick Prince Edward Island District 15 7 26 15 25 4 7 25 45 47
2019 ST. STEPHEN 3rd BRIDGE AREA 30 5 20 15 20 0 10 39 39 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Canada Border Services Agency 62 15 9 4 3 3 5 84 7 7245
2019 Regions 61 16 9 4 3 3 5 84 7 3737
2019 Atlantic Region 68 13 6 3 1 3 5 88 5 297
2019 Southern New Brunswick Prince Edward Island District 61 15 6 2 0 7 9 90 3 46
2019 ST. STEPHEN 3rd BRIDGE AREA 70 10 5 0 0 5 10 94 0 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Canada Border Services Agency 64 12 7 3 5 4 5 83 10 7239
2019 Regions 60 14 8 4 7 4 4 80 12 3734
2019 Atlantic Region 64 12 6 5 5 3 5 83 11 297
2019 Southern New Brunswick Prince Edward Island District 48 11 6 9 8 9 9 72 21 47
2019 ST. STEPHEN 3rd BRIDGE AREA 40 20 5 5 15 5 10 71 24 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Canada Border Services Agency 67 9 5 3 5 3 9 86 8 7245
2019 Regions 63 9 6 3 6 3 9 83 11 3743
2019 Atlantic Region 67 9 5 2 5 2 11 87 8 299
2019 Southern New Brunswick Prince Edward Island District 61 4 2 0 10 7 15 84 13 47
2019 ST. STEPHEN 3rd BRIDGE AREA 70 0 5 0 10 5 10 82 12 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Canada Border Services Agency 14 33 22 16 11 3 0 49 28 7263
2019 Regions 10 31 22 19 15 3 0 42 35 3744
2019 Atlantic Region 15 31 29 14 9 2 0 47 24 298
2019 Southern New Brunswick Prince Edward Island District 9 25 33 18 11 4 0 36 30 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 20 40 20 10 5 0 26 32 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Canada Border Services Agency 24 36 18 12 9 2 0 61 21 7217
2019 Regions 19 34 19 14 11 1 0 55 26 3719
2019 Atlantic Region 22 39 21 9 7 2 0 62 17 297
2019 Southern New Brunswick Prince Edward Island District 13 30 31 15 7 4 0 45 22 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 35 35 15 5 0 0 45 20 20

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Canada Border Services Agency 29 34 19 7 6 3 1 66 14 7239
2019 Regions 25 33 21 9 8 4 1 61 17 3735
2019 Atlantic Region 27 34 24 6 6 2 0 63 13 297
2019 Southern New Brunswick Prince Edward Island District 13 26 37 9 10 4 0 41 20 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 25 50 5 5 5 0 37 11 20

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Canada Border Services Agency 31 36 14 10 9 0 0 67 19 7258
2019 Regions 26 35 15 12 12 0 0 61 23 3744
2019 Atlantic Region 26 40 16 10 8 0 0 66 18 299
2019 Southern New Brunswick Prince Edward Island District 17 39 15 18 10 0 0 57 28 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 40 20 20 5 0 0 55 25 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Canada Border Services Agency 23 28 19 15 15 1 0 51 29 7245
2019 Regions 21 28 19 15 17 0 0 49 31 3736
2019 Atlantic Region 24 36 15 13 11 1 0 61 24 299
2019 Southern New Brunswick Prince Edward Island District 20 32 13 21 13 0 0 52 35 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 35 20 20 5 0 0 55 25 20

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Canada Border Services Agency 21 30 18 17 14 0 0 51 31 7228
2019 Regions 19 29 18 17 17 0 0 48 34 3728
2019 Atlantic Region 22 35 15 17 10 0 0 57 28 297
2019 Southern New Brunswick Prince Edward Island District 13 37 15 22 13 0 0 50 35 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 40 25 15 5 0 0 55 20 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Canada Border Services Agency 23 24 18 16 15 3 0 49 32 7262
2019 Regions 21 22 18 17 17 3 0 45 36 3747
2019 Atlantic Region 25 21 20 15 13 6 0 50 30 298
2019 Southern New Brunswick Prince Edward Island District 16 7 28 23 18 9 0 25 44 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 10 35 10 15 10 0 33 28 20
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Canada Border Services Agency 29 35 36 7272
2019 Regions 26 37 37 3751
2019 Atlantic Region 18 42 40 298
2019 Southern New Brunswick Prince Edward Island District 10 47 43 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 55 35 20

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Canada Border Services Agency 17 30 28 6 13 5 2101
2019 Regions 18 31 23 9 13 6 952
2019 Atlantic Region 13 38 26 6 10 8 55
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Canada Border Services Agency 36 46 8 5 2 1 2 84 7 7237
2019 Regions 37 46 8 5 2 1 1 85 7 3738
2019 Atlantic Region 45 43 6 4 2 0 1 89 5 299
2019 Southern New Brunswick Prince Edward Island District 44 40 7 7 0 2 0 87 7 47
2019 ST. STEPHEN 3rd BRIDGE AREA 50 35 5 5 0 5 0 89 5 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Canada Border Services Agency 41 32 10 6 5 3 2 77 12 7239
2019 Regions 35 33 12 9 7 3 2 71 16 3737
2019 Atlantic Region 42 30 11 10 5 2 1 74 15 298
2019 Southern New Brunswick Prince Edward Island District 26 32 20 9 9 4 0 61 18 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 50 20 5 5 5 0 68 11 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Canada Border Services Agency 19 81 7258
2019 Regions 23 77 3746
2019 Atlantic Region 18 82 297
2019 Southern New Brunswick Prince Edward Island District 19 81 47

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Canada Border Services Agency 57 43 1347
2019 Regions 57 43 854
2019 Atlantic Region 62 38 54

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Canada Border Services Agency 64 36 1347
2019 Regions 64 36 854
2019 Atlantic Region 59 41 54

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Canada Border Services Agency 9 91 1347
2019 Regions 9 91 854
2019 Atlantic Region 10 90 54

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Canada Border Services Agency 5 95 1347
2019 Regions 6 94 854
2019 Atlantic Region 0 100 54

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Canada Border Services Agency 4 96 1347
2019 Regions 4 96 854
2019 Atlantic Region 0 100 54

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Canada Border Services Agency 17 83 1347
2019 Regions 24 76 854
2019 Atlantic Region 15 85 54

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Canada Border Services Agency 3 97 1347
2019 Regions 3 97 854

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Canada Border Services Agency 41 59 1335
2019 Regions 43 57 848
2019 Atlantic Region 53 47 53

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Canada Border Services Agency 37 63 1335
2019 Regions 36 64 848
2019 Atlantic Region 45 55 53

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Canada Border Services Agency 53 47 1335
2019 Regions 52 48 848
2019 Atlantic Region 54 46 53

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Canada Border Services Agency 43 57 1335
2019 Regions 44 56 848
2019 Atlantic Region 37 63 53

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Canada Border Services Agency 34 66 1335
2019 Regions 34 66 848
2019 Atlantic Region 22 78 53

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Canada Border Services Agency 54 46 1335
2019 Regions 55 45 848
2019 Atlantic Region 59 41 53

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Canada Border Services Agency 41 59 1335
2019 Regions 43 57 848
2019 Atlantic Region 56 44 53

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Canada Border Services Agency 3 97 1335
2019 Regions 3 97 848

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Canada Border Services Agency 11 89 1335
2019 Regions 13 87 848
2019 Atlantic Region 14 86 53

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Canada Border Services Agency 13 87 1335
2019 Regions 15 85 848
2019 Atlantic Region 14 86 53

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Canada Border Services Agency 59 41 1335
2019 Regions 61 39 848
2019 Atlantic Region 68 32 53

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Canada Border Services Agency 29 71 1335
2019 Regions 31 69 848
2019 Atlantic Region 24 76 53

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Canada Border Services Agency 17 83 1335
2019 Regions 17 83 848
2019 Atlantic Region 13 87 53

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Canada Border Services Agency 49 51 1327
2019 Regions 48 52 844
2019 Atlantic Region 42 58 53

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Canada Border Services Agency 29 71 1327
2019 Regions 29 71 844
2019 Atlantic Region 26 74 53

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Canada Border Services Agency 6 94 1327
2019 Regions 5 95 844

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Canada Border Services Agency 24 76 1327
2019 Regions 29 71 844
2019 Atlantic Region 27 73 53

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Canada Border Services Agency 9 91 1327
2019 Regions 9 91 844

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Canada Border Services Agency 11 89 1327
2019 Regions 14 86 844
2019 Atlantic Region 15 85 53

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Canada Border Services Agency 15 85 1327
2019 Regions 16 84 844

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Canada Border Services Agency 12 88 1327
2019 Regions 13 87 844
2019 Atlantic Region 13 87 53

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Canada Border Services Agency 28 72 1327
2019 Regions 27 73 844
2019 Atlantic Region 32 68 53

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Canada Border Services Agency 10 90 1179
2019 Regions 10 90 727

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Canada Border Services Agency 17 83 1179
2019 Regions 15 85 727
2019 Atlantic Region 10 90 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Canada Border Services Agency 8 92 1179
2019 Regions 8 92 727

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Canada Border Services Agency 5 95 1179
2019 Regions 4 96 727
2019 Atlantic Region 0 100 45

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Canada Border Services Agency 8 92 1179
2019 Regions 7 93 727

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Canada Border Services Agency 8 92 1179
2019 Regions 7 93 727

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Canada Border Services Agency 7 93 1179
2019 Regions 4 96 727

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Canada Border Services Agency 11 89 1179
2019 Regions 11 89 727
2019 Atlantic Region 14 86 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Canada Border Services Agency 10 90 1179
2019 Regions 9 91 727

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Canada Border Services Agency 36 64 1179
2019 Regions 38 62 727
2019 Atlantic Region 34 66 45

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Canada Border Services Agency 10 90 1179
2019 Regions 8 92 727

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Canada Border Services Agency 53 47 1179
2019 Regions 54 46 727
2019 Atlantic Region 46 54 45

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Canada Border Services Agency 2 98 1179
2019 Regions 2 98 727

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Canada Border Services Agency 63 37 1179
2019 Regions 65 35 727
2019 Atlantic Region 65 35 45

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Canada Border Services Agency 4 96 1179
2019 Regions 5 95 727
2019 Atlantic Region 0 100 45

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Canada Border Services Agency 14 86 1179
2019 Regions 15 85 727
2019 Atlantic Region 14 86 45

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Canada Border Services Agency 26 74 7242
2019 Regions 31 69 3737
2019 Atlantic Region 26 74 297
2019 Southern New Brunswick Prince Edward Island District 39 61 47
2019 ST. STEPHEN 3rd BRIDGE AREA 45 55 20

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Canada Border Services Agency 12 16 21 12 16 18 6 37 36 7263
2019 Regions 10 16 21 14 20 15 4 33 42 3743
2019 Atlantic Region 12 13 23 15 19 15 3 31 41 299
2019 Southern New Brunswick Prince Edward Island District 1 10 28 20 24 18 0 13 53 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 15 20 25 25 15 0 18 59 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Canada Border Services Agency 21 27 20 11 12 7 1 52 25 7259
2019 Regions 18 27 21 13 15 5 1 47 30 3742
2019 Atlantic Region 19 32 20 15 11 3 0 52 27 298
2019 Southern New Brunswick Prince Edward Island District 3 31 20 24 15 7 0 37 42 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 35 20 35 10 0 0 35 45 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Canada Border Services Agency 12 88 7257
2019 Regions 14 86 3744
2019 Atlantic Region 11 89 298
2019 Southern New Brunswick Prince Edward Island District 10 90 47

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Canada Border Services Agency 38 62 839
2019 Regions 38 62 536
2019 Atlantic Region 37 63 31

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Canada Border Services Agency 77 23 839
2019 Regions 79 21 536
2019 Atlantic Region 73 27 31

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Canada Border Services Agency 4 96 839
2019 Regions 3 97 536
2019 Atlantic Region 0 100 31

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 Canada Border Services Agency 3 97 839
2019 Regions 4 96 536
2019 Atlantic Region 0 100 31

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Canada Border Services Agency 6 94 839
2019 Regions 6 94 536
2019 Atlantic Region 0 100 31

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Canada Border Services Agency 15 85 839
2019 Regions 20 80 536

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Canada Border Services Agency 7 93 839
2019 Regions 6 94 536

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Canada Border Services Agency 23 77 823
2019 Regions 23 77 525

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Canada Border Services Agency 18 82 823
2019 Regions 19 81 525

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Canada Border Services Agency 16 84 823
2019 Regions 16 84 525

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Canada Border Services Agency 6 94 823
2019 Regions 7 93 525
2019 Atlantic Region 0 100 30

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Canada Border Services Agency 26 74 823
2019 Regions 25 75 525

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Canada Border Services Agency 34 66 823
2019 Regions 33 67 525
2019 Atlantic Region 26 74 30

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Canada Border Services Agency 5 95 823
2019 Regions 5 95 525

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Canada Border Services Agency 2 98 823
2019 Regions 2 98 525
2019 Atlantic Region 0 100 30

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Canada Border Services Agency 12 88 823
2019 Regions 14 86 525

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Canada Border Services Agency 25 75 823
2019 Regions 27 73 525
2019 Atlantic Region 19 81 30

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Canada Border Services Agency 2 98 823
2019 Regions 2 98 525
2019 Atlantic Region 0 100 30

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Canada Border Services Agency 22 78 823
2019 Regions 24 76 525
2019 Atlantic Region 30 70 30

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Canada Border Services Agency 16 84 823
2019 Regions 14 86 525
2019 Atlantic Region 26 74 30

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Canada Border Services Agency 30 70 819
2019 Regions 31 69 523
2019 Atlantic Region 19 81 30

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Canada Border Services Agency 16 84 819
2019 Regions 17 83 523

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Canada Border Services Agency 4 96 819
2019 Regions 4 96 523
2019 Atlantic Region 0 100 30

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Canada Border Services Agency 20 80 819
2019 Regions 24 76 523
2019 Atlantic Region 16 84 30

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Canada Border Services Agency 5 95 819
2019 Regions 5 95 523

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Canada Border Services Agency 11 89 819
2019 Regions 13 87 523

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Canada Border Services Agency 9 91 819
2019 Regions 10 90 523

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Canada Border Services Agency 11 89 819
2019 Regions 12 88 523
2019 Atlantic Region 16 84 30

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Canada Border Services Agency 47 53 819
2019 Regions 44 56 523
2019 Atlantic Region 56 44 30

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Canada Border Services Agency 6 94 672
2019 Regions 6 94 415

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Canada Border Services Agency 12 88 672
2019 Regions 11 89 415

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Canada Border Services Agency 3 97 672
2019 Regions 3 97 415

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Canada Border Services Agency 3 97 672
2019 Regions 3 97 415

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Canada Border Services Agency 2 98 672
2019 Regions 2 98 415

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Canada Border Services Agency 4 96 672
2019 Regions 4 96 415

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Canada Border Services Agency 6 94 672
2019 Regions 3 97 415

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Canada Border Services Agency 11 89 672
2019 Regions 11 89 415

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Canada Border Services Agency 11 89 672
2019 Regions 10 90 415

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Canada Border Services Agency 31 69 672
2019 Regions 30 70 415

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Canada Border Services Agency 9 91 672
2019 Regions 8 92 415

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Canada Border Services Agency 48 52 672
2019 Regions 49 51 415

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129
2019 Canada Border Services Agency 2 98 672
2019 Regions 2 98 415

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Canada Border Services Agency 66 34 672
2019 Regions 69 31 415

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Canada Border Services Agency 4 96 672
2019 Regions 4 96 415

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Canada Border Services Agency 10 90 672
2019 Regions 9 91 415

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Canada Border Services Agency 16 84 7241
2019 Regions 19 81 3732
2019 Atlantic Region 12 88 297
2019 Southern New Brunswick Prince Edward Island District 13 87 47

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Canada Border Services Agency 15 17 25 7 10 22 6 43 23 7247
2019 Regions 13 18 25 8 13 18 5 40 27 3736
2019 Atlantic Region 13 20 27 8 10 19 3 42 23 298
2019 Southern New Brunswick Prince Edward Island District 7 11 35 7 15 24 2 24 29 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 15 35 10 15 20 5 20 33 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Canada Border Services Agency 24 27 22 7 9 9 1 57 18 7240
2019 Regions 21 27 23 8 11 8 1 53 21 3729
2019 Atlantic Region 21 32 23 8 8 8 0 57 17 299
2019 Southern New Brunswick Prince Edward Island District 11 21 33 11 10 11 2 37 25 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 20 40 15 10 5 5 28 28 20
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Canada Border Services Agency 25 26 19 12 17 0 1 51 29 7264
2019 Regions 27 27 19 12 15 0 1 54 26 3746
2019 Atlantic Region 44 25 17 7 7 0 0 69 14 298
2019 Southern New Brunswick Prince Edward Island District 36 37 12 8 7 0 0 73 15 47
2019 ST. STEPHEN 3rd BRIDGE AREA 45 30 5 5 15 0 0 75 20 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Canada Border Services Agency 22 28 24 14 12 0 1 50 26 7256
2019 Regions 23 27 23 14 13 0 1 50 27 3743
2019 Atlantic Region 31 36 18 10 5 0 0 67 15 298
2019 Southern New Brunswick Prince Edward Island District 25 39 21 6 9 0 0 64 15 46
2019 ST. STEPHEN 3rd BRIDGE AREA 40 35 15 0 10 0 0 75 10 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Canada Border Services Agency 30 29 20 11 7 0 3 61 19 7210
2019 Regions 34 29 18 9 6 0 3 66 16 3708
2019 Atlantic Region 43 36 13 4 1 0 3 81 5 296
2019 Southern New Brunswick Prince Edward Island District 38 38 14 4 2 0 4 79 7 46
2019 ST. STEPHEN 3rd BRIDGE AREA 55 25 5 0 5 0 10 89 6 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Canada Border Services Agency 16 19 20 18 25 0 1 36 44 7238
2019 Regions 14 17 19 18 31 0 1 31 50 3733
2019 Atlantic Region 15 24 22 21 18 0 0 39 39 299
2019 Southern New Brunswick Prince Edward Island District 11 15 26 20 28 0 0 26 47 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 10 20 25 35 0 0 20 60 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Canada Border Services Agency 45 24 14 7 6 0 4 71 14 7232
2019 Regions 41 24 15 8 8 0 3 67 17 3726
2019 Atlantic Region 44 27 14 11 4 0 2 72 14 294
2019 Southern New Brunswick Prince Edward Island District 40 32 13 5 9 0 0 73 14 47
2019 ST. STEPHEN 3rd BRIDGE AREA 50 20 20 5 5 0 0 70 10 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Canada Border Services Agency 26 26 22 11 15 0 1 52 26 7251
2019 Regions 21 24 23 13 19 0 1 46 31 3742
2019 Atlantic Region 22 29 22 14 12 0 1 51 27 295
2019 Southern New Brunswick Prince Edward Island District 16 33 10 22 19 0 0 49 41 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 35 10 15 20 0 0 55 35 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Canada Border Services Agency 23 31 23 12 10 1 1 55 22 7234
2019 Regions 20 30 24 13 12 1 1 51 25 3730
2019 Atlantic Region 21 40 22 9 7 0 1 62 16 298
2019 Southern New Brunswick Prince Edward Island District 16 40 31 4 9 0 0 56 13 47
2019 ST. STEPHEN 3rd BRIDGE AREA 25 25 35 5 10 0 0 50 15 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Canada Border Services Agency 20 27 23 16 12 1 1 48 28 7237
2019 Regions 20 26 23 16 13 1 1 47 30 3729
2019 Atlantic Region 18 35 25 10 10 1 1 54 20 297
2019 Southern New Brunswick Prince Edward Island District 12 36 30 13 7 2 0 49 20 47
2019 ST. STEPHEN 3rd BRIDGE AREA 0 40 30 20 10 0 0 40 30 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Canada Border Services Agency 25 28 22 14 11 0 1 53 25 7229
2019 Regions 24 28 21 14 13 0 1 53 26 3730
2019 Atlantic Region 25 35 19 10 10 0 1 61 20 298
2019 Southern New Brunswick Prince Edward Island District 12 41 28 13 7 0 0 52 20 47
2019 ST. STEPHEN 3rd BRIDGE AREA 10 30 35 15 10 0 0 40 25 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Canada Border Services Agency 31 26 17 12 13 0 1 58 25 7217
2019 Regions 27 25 18 14 15 0 0 52 30 3729
2019 Atlantic Region 33 28 17 10 10 0 1 62 21 298
2019 Southern New Brunswick Prince Edward Island District 36 26 17 13 7 0 0 62 20 46
2019 ST. STEPHEN 3rd BRIDGE AREA 45 15 10 20 10 0 0 60 30 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Canada Border Services Agency 27 29 21 13 10 0 1 56 23 7206
2019 Regions 23 27 21 15 12 0 1 51 27 3715
2019 Atlantic Region 22 40 20 12 6 0 0 62 17 297
2019 Southern New Brunswick Prince Edward Island District 17 44 22 8 9 0 0 61 17 46
2019 ST. STEPHEN 3rd BRIDGE AREA 16 42 21 5 16 0 0 58 21 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Canada Border Services Agency 42 25 16 8 7 0 1 68 16 7202
2019 Regions 36 26 17 10 10 0 1 63 20 3709
2019 Atlantic Region 45 29 13 6 6 0 0 74 12 295
2019 Southern New Brunswick Prince Edward Island District 33 42 8 7 11 0 0 74 18 47
2019 ST. STEPHEN 3rd BRIDGE AREA 40 40 5 5 10 0 0 80 15 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Canada Border Services Agency 62 15 7 4 5 1 6 83 9 7216
2019 Regions 59 15 8 4 6 1 6 80 12 3722
2019 Atlantic Region 62 17 8 2 4 1 6 85 7 298
2019 Southern New Brunswick Prince Edward Island District 56 20 4 2 9 0 9 83 12 46
2019 ST. STEPHEN 3rd BRIDGE AREA 65 5 5 0 15 0 10 78 17 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Canada Border Services Agency 60 16 9 6 7 1 2 78 13 7244
2019 Regions 54 18 11 6 8 1 2 74 15 3740
2019 Atlantic Region 58 20 9 4 7 0 1 79 12 297
2019 Southern New Brunswick Prince Edward Island District 57 11 9 10 13 0 0 68 24 47
2019 ST. STEPHEN 3rd BRIDGE AREA 60 15 0 5 20 0 0 75 25 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Canada Border Services Agency 48 29 13 5 4 0 1 78 9 7230
2019 Regions 42 32 15 5 5 0 1 74 11 3730
2019 Atlantic Region 39 39 13 5 4 0 0 78 9 297
2019 Southern New Brunswick Prince Edward Island District 43 40 9 2 6 0 0 83 8 47
2019 ST. STEPHEN 3rd BRIDGE AREA 65 25 5 0 5 0 0 90 5 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Canada Border Services Agency 50 21 12 7 8 0 1 72 15 7196
2019 Regions 45 22 14 8 9 0 1 68 18 3703
2019 Atlantic Region 48 22 13 8 8 0 0 71 16 294
2019 Southern New Brunswick Prince Edward Island District 37 24 15 13 11 0 0 61 24 47
2019 ST. STEPHEN 3rd BRIDGE AREA 40 25 20 5 10 0 0 65 15 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Canada Border Services Agency 55 10 6 2 2 0 25 87 5 7174
2019 Regions 51 9 6 2 2 0 29 86 6 3696
2019 Atlantic Region 49 11 6 2 1 0 30 87 5 297
2019 Southern New Brunswick Prince Edward Island District 44 11 7 6 2 0 30 79 11 47
2019 ST. STEPHEN 3rd BRIDGE AREA 65 10 5 0 0 0 20 94 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Canada Border Services Agency 58 21 9 4 3 0 4 84 6 7209
2019 Regions 50 25 12 5 4 0 4 79 9 3715
2019 Atlantic Region 60 28 6 2 1 0 2 90 3 297
2019 Southern New Brunswick Prince Edward Island District 63 24 7 2 4 0 0 87 7 47
2019 ST. STEPHEN 3rd BRIDGE AREA 70 15 15 0 0 0 0 85 0 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Canada Border Services Agency 70 14 6 3 4 0 3 87 7 7244
2019 Regions 70 15 6 3 4 0 3 87 7 3738
2019 Atlantic Region 77 13 4 2 2 0 2 91 4 297
2019 Southern New Brunswick Prince Edward Island District 82 13 2 0 2 0 0 96 2 47
2019 ST. STEPHEN 3rd BRIDGE AREA 85 5 5 0 5 0 0 90 5 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Canada Border Services Agency 51 28 13 4 2 0 2 81 7 7217
2019 Regions 50 29 13 4 3 0 2 80 7 3718
2019 Atlantic Region 50 30 12 6 1 0 0 81 7 297
2019 Southern New Brunswick Prince Edward Island District 57 30 9 0 4 0 0 87 4 47
2019 ST. STEPHEN 3rd BRIDGE AREA 60 25 10 0 5 0 0 85 5 20

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Canada Border Services Agency 14 31 34 14 6 0 0 45 21 7262
2019 Regions 13 29 35 15 7 0 0 43 22 3746
2019 Atlantic Region 15 38 32 10 4 0 0 53 15 297
2019 Southern New Brunswick Prince Edward Island District 9 42 32 12 4 0 0 51 17 46
2019 ST. STEPHEN 3rd BRIDGE AREA 20 45 25 5 5 0 0 65 10 20

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Canada Border Services Agency 12 20 38 20 9 0 0 29 33 7212
2019 Regions 14 22 39 17 9 0 0 26 35 3718
2019 Atlantic Region 8 20 40 21 11 0 0 32 28 295
2019 Southern New Brunswick Prince Edward Island District 7 24 43 20 7 0 0 26 30 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 10 40 35 10 0 0 45 15 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Canada Border Services Agency 25 40 16 10 7 1 0 66 17 7236
2019 Regions 23 41 16 11 8 1 0 65 19 3726
2019 Atlantic Region 30 38 15 10 6 1 0 69 16 296
2019 Southern New Brunswick Prince Edward Island District 16 38 25 13 4 5 0 56 18 46
2019 ST. STEPHEN 3rd BRIDGE AREA 5 45 25 10 10 5 0 53 21 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Canada Border Services Agency 16 30 18 18 17 1 0 46 35 7262
2019 Regions 13 27 18 19 21 1 0 40 41 3747
2019 Atlantic Region 19 27 17 20 16 1 0 46 37 299
2019 Southern New Brunswick Prince Edward Island District 7 10 24 34 21 4 0 17 58 47
2019 ST. STEPHEN 3rd BRIDGE AREA 5 10 25 35 20 5 0 16 58 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Canada Border Services Agency 20 80 7260
2019 Regions 23 77 3748
2019 Atlantic Region 22 78 298
2019 Southern New Brunswick Prince Edward Island District 19 81 47
2019 ST. STEPHEN 3rd BRIDGE AREA 20 80 20

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Canada Border Services Agency 80 20 1426
2019 Regions 80 20 855
2019 Atlantic Region 84 16 65

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Canada Border Services Agency 40 34 7 10 8 0 0 75 19 1134
2019 Regions 37 34 8 11 10 0 0 71 21 683
2019 Atlantic Region 38 36 6 15 5 0 0 74 20 54
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Canada Border Services Agency 26 33 19 9 10 2 1 27 73 7251
2019 Regions 27 37 18 7 8 3 0 28 72 3741
2019 Atlantic Region 34 43 12 3 4 3 0 35 65 296
2019 Southern New Brunswick Prince Edward Island District 25 53 16 4 2 0 0 25 75 47
2019 ST. STEPHEN 3rd BRIDGE AREA 15 65 10 10 0 0 0 15 85 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Canada Border Services Agency 67 33 5131
2019 Regions 65 35 2612
2019 Atlantic Region 62 38 185
2019 Southern New Brunswick Prince Edward Island District 63 37 35
2019 ST. STEPHEN 3rd BRIDGE AREA 65 35 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Canada Border Services Agency 50 50 5051
2019 Regions 58 42 2573
2019 Atlantic Region 63 37 182
2019 Southern New Brunswick Prince Edward Island District 69 31 33
2019 ST. STEPHEN 3rd BRIDGE AREA 60 40 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Canada Border Services Agency 10 21 17 19 25 2 6 33 48 5043
2019 Regions 10 23 19 18 22 2 7 35 44 2569
2019 Atlantic Region 23 27 16 15 9 3 7 55 26 179
2019 Southern New Brunswick Prince Edward Island District 13 35 17 18 10 0 7 52 30 31
2019 ST. STEPHEN 3rd BRIDGE AREA 21 21 14 14 21 0 7 46 38 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Canada Border Services Agency 7 16 18 17 27 3 13 27 52 5047
2019 Regions 8 18 20 16 24 3 12 30 47 2569
2019 Atlantic Region 19 25 17 12 11 2 13 52 27 179
2019 Southern New Brunswick Prince Edward Island District 13 26 28 10 9 0 15 45 22 32
2019 ST. STEPHEN 3rd BRIDGE AREA 21 14 36 0 14 0 14 42 17 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Canada Border Services Agency 45 15 12 8 10 1 8 66 20 7167
2019 Regions 50 15 11 6 8 1 8 72 16 3700
2019 Atlantic Region 60 19 7 5 4 1 5 84 9 293
2019 Southern New Brunswick Prince Edward Island District 60 14 14 10 2 0 0 74 12 44
2019 ST. STEPHEN 3rd BRIDGE AREA 59 18 12 6 6 0 0 76 12 17
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