2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 29 49 7 10 5 0 0 78 15 176
2019 PM-03 41 32 5 18 5 0 0 73 23 22
2019 PM-04 27 49 10 9 6 0 0 76 14 70
2019 PM-05 35 52 4 4 4 0 0 87 9 46
2019 PM-06 23 59 0 14 5 0 0 82 18 22
2017 PM 29 52 6 11 3 0 0 81 14 149
2017 PM-03 41 50 4 4 0 0 0 92 4 24
2017 PM-04 27 52 7 8 7 0 0 78 15 60
2017 PM-05 21 59 7 14 0 0 0 79 14 29
2017 PM-06 26 51 4 18 0 0 0 77 18 23
2014 PM 30 49 4 13 3 0 0 79 16 187
2014 PM-02 31 50 0 19 0 0 0 81 19 16
2014 PM-03 24 67 5 5 0 0 0 91 5 21
2014 PM-04 25 48 7 14 5 0 0 74 19 83
2014 PM-05 31 56 0 11 3 0 0 86 14 36
2014 PM-06 46 34 4 15 0 0 0 80 15 26
2011 PM 40 42 4 9 5 0 0 82 15 234
2011 PM-02 32 42 0 21 5 0 0 74 26 19
2011 PM-03 27 42 0 12 19 0 0 69 31 26
2011 PM-04 47 39 7 7 1 0 0 85 8 101
2011 PM-05 30 56 2 8 4 0 0 86 12 50
2011 PM-06 49 32 3 11 5 0 0 81 16 37
2008 PM 43 41 2 10 3 0 0 85 13 217
2008 PM-02 50 31 8 4 8 0 0 81 12 26
2008 PM-03 46 38 0 15 0 0 0 85 15 13
2008 PM-04 42 45 2 8 3 0 0 87 11 111
2008 PM-05 56 38 0 6 0 0 0 94 6 34
2008 PM-06 28 41 3 22 6 0 0 69 28 32

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 66 14 6 9 5 0 1 80 14 175
2019 PM-03 64 18 9 5 5 0 0 82 9 22
2019 PM-04 62 16 7 10 3 0 1 79 13 69
2019 PM-05 67 15 2 9 7 0 0 83 15 46
2019 PM-06 68 9 0 14 9 0 0 77 23 22
2017 PM 59 24 7 8 2 0 1 83 10 149
2017 PM-03 62 29 8 0 0 0 0 92 0 24
2017 PM-04 60 22 7 8 2 0 2 83 10 60
2017 PM-05 45 31 3 14 7 0 0 76 21 29
2017 PM-06 62 21 9 9 0 0 0 82 9 23
2014 PM 65 16 4 6 7 0 2 83 13 186
2014 PM-02 75 13 0 6 0 0 6 93 7 16
2014 PM-03 60 30 5 5 0 0 0 90 5 20
2014 PM-04 63 13 4 4 14 0 2 78 18 83
2014 PM-05 64 22 3 8 3 0 0 86 11 36
2014 PM-06 69 12 11 8 0 0 0 81 8 26
2011 PM 62 18 2 11 8 0 0 79 19 234
2011 PM-02 58 21 5 5 11 0 0 79 16 19
2011 PM-03 69 8 4 8 8 0 4 80 16 26
2011 PM-04 67 13 2 12 6 0 0 80 18 101
2011 PM-05 54 24 0 14 8 0 0 78 22 50
2011 PM-06 54 27 0 8 11 0 0 81 19 37
2008 PM 67 13 2 10 6 0 1 81 16 217
2008 PM-02 65 8 4 12 12 0 0 73 23 26
2008 PM-03 77 8 8 8 0 0 0 85 8 13
2008 PM-04 68 14 2 9 5 0 2 83 15 111
2008 PM-05 71 12 3 15 0 0 0 82 15 34
2008 PM-06 59 16 0 6 16 0 3 77 23 32

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 41 36 7 11 5 0 0 78 15 176
2019 PM-03 45 23 14 9 9 0 0 68 18 22
2019 PM-04 39 36 9 13 4 0 0 74 17 70
2019 PM-05 43 46 2 2 7 0 0 89 9 46
2019 PM-06 45 27 9 18 0 0 0 73 18 22
2017 PM 40 38 6 12 4 0 0 78 16 149
2017 PM-03 50 25 8 8 8 0 0 75 17 24
2017 PM-04 43 33 9 8 7 0 0 76 15 60
2017 PM-05 28 49 3 21 0 0 0 76 21 29
2017 PM-06 35 52 0 13 0 0 0 87 13 23
2014 PM 36 33 7 13 11 1 0 69 24 187
2014 PM-02 63 19 6 12 0 0 0 81 12 16
2014 PM-03 38 52 9 0 0 0 0 91 0 21
2014 PM-04 28 43 8 8 12 0 0 71 20 83
2014 PM-05 33 19 8 28 11 0 0 53 39 36
2014 PM-06 46 11 4 19 16 4 0 60 36 26
2011 PM 39 30 9 14 6 0 0 70 21 233
2011 PM-02 32 32 21 5 11 0 0 63 16 19
2011 PM-03 31 38 8 12 12 0 0 69 23 26
2011 PM-04 40 37 8 13 2 0 0 77 15 100
2011 PM-05 42 28 10 14 6 0 0 70 20 50
2011 PM-06 46 11 8 24 11 0 0 57 35 37

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 29 41 10 13 7 0 0 69 21 175
2019 PM-03 9 45 23 14 9 0 0 55 23 22
2019 PM-04 25 36 14 16 9 0 0 61 25 69
2019 PM-05 48 41 2 4 4 0 0 89 9 46
2019 PM-06 32 45 9 5 9 0 0 77 14 22
2018 PM 23 42 16 16 3 0 0 65 19 135
2018 PM-03 16 53 21 11 0 0 0 68 11 19
2018 PM-04 17 44 15 20 4 0 0 61 24 54
2018 PM-05 34 38 22 6 0 0 0 72 6 32
2018 PM-06 27 47 7 20 0 0 0 73 20 15
2017 PM 29 42 11 11 6 0 0 71 17 149
2017 PM-03 46 29 13 8 4 0 0 75 12 24
2017 PM-04 27 43 12 12 7 0 0 70 18 60
2017 PM-05 24 48 14 14 0 0 0 72 14 29
2017 PM-06 35 34 14 4 13 0 0 69 17 23
2014 PM 28 43 10 13 6 0 0 71 19 187
2014 PM-02 37 31 12 13 6 0 0 68 19 16
2014 PM-03 14 52 24 5 5 0 0 66 9 21
2014 PM-04 24 43 6 16 11 0 0 68 26 83
2014 PM-05 28 44 19 8 0 0 0 72 8 36
2014 PM-06 46 43 0 11 0 0 0 89 11 26
2011 PM 28 42 12 12 6 0 0 70 18 234
2011 PM-02 26 37 11 5 21 0 0 63 26 19
2011 PM-03 12 38 19 23 8 0 0 50 31 26
2011 PM-04 26 50 14 6 5 0 0 75 11 101
2011 PM-05 32 42 8 12 6 0 0 74 18 50
2011 PM-06 41 30 8 22 0 0 0 70 22 37
2008 PM 30 41 13 11 3 1 1 73 14 216
2008 PM-02 35 27 15 19 4 0 0 62 23 26
2008 PM-03 38 38 8 8 0 0 8 83 8 13
2008 PM-04 31 43 13 9 2 1 2 76 11 110
2008 PM-05 35 41 6 9 6 3 0 79 15 34
2008 PM-06 13 47 22 16 3 0 0 59 19 32

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 45 36 9 7 4 0 0 80 11 173
2019 PM-03 41 41 9 5 5 0 0 82 9 22
2019 PM-04 33 38 13 10 6 0 0 71 16 69
2019 PM-05 61 32 2 2 2 0 0 93 5 44
2019 PM-06 59 23 5 9 5 0 0 82 14 22
2017 PM 46 40 7 5 1 0 1 87 5 149
2017 PM-03 54 33 8 4 0 0 0 88 4 24
2017 PM-04 43 42 10 5 0 0 0 85 5 60
2017 PM-05 49 48 3 0 0 0 0 97 0 29
2017 PM-06 51 40 4 0 4 0 0 91 4 23
2014 PM 43 36 11 8 2 1 0 80 10 187
2014 PM-02 43 38 6 12 0 0 0 81 12 16
2014 PM-03 43 47 5 5 0 0 0 91 5 21
2014 PM-04 37 32 18 8 2 1 0 71 11 83
2014 PM-05 42 44 6 6 3 0 0 86 8 36
2014 PM-06 61 31 4 4 0 0 0 92 4 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 42 30 7 11 8 1 1 73 20 175
2019 PM-03 32 18 23 9 18 0 0 50 27 22
2019 PM-04 32 33 6 17 12 0 0 65 29 69
2019 PM-05 63 26 4 4 0 2 0 91 4 46
2019 PM-06 45 36 5 9 5 0 0 82 14 22
2018 PM 43 38 6 7 4 0 1 82 12 134
2018 PM-03 37 26 11 21 5 0 0 63 26 19
2018 PM-04 38 42 8 8 6 0 0 79 13 53
2018 PM-05 56 34 3 6 0 0 0 91 6 32
2018 PM-06 47 40 0 0 13 0 0 87 13 15
2017 PM 48 33 10 6 3 0 0 81 9 149
2017 PM-03 58 25 8 8 0 0 0 83 8 24
2017 PM-04 53 30 10 5 2 0 0 83 7 60
2017 PM-05 45 48 3 3 0 0 0 93 3 29
2017 PM-06 34 30 23 4 8 0 0 64 13 23
2014 PM 45 29 11 8 7 0 0 74 15 187
2014 PM-02 25 44 19 12 0 0 0 69 12 16
2014 PM-03 34 43 9 14 0 0 0 76 14 21
2014 PM-04 49 24 12 4 11 0 0 74 14 83
2014 PM-05 42 33 11 6 8 0 0 75 14 36
2014 PM-06 54 23 4 15 4 0 0 77 19 26
2011 PM 41 33 7 11 8 1 0 74 19 233
2011 PM-02 47 21 16 11 5 0 0 68 16 19
2011 PM-03 40 28 4 16 12 0 0 68 28 25
2011 PM-04 40 39 3 13 6 0 0 78 19 101
2011 PM-05 50 24 8 8 8 2 0 76 16 50
2011 PM-06 30 41 14 5 8 3 0 72 14 37

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 28 44 10 11 7 0 0 72 18 176
2019 PM-03 9 45 23 23 0 0 0 55 23 22
2019 PM-04 27 44 6 9 14 0 0 71 23 70
2019 PM-05 41 37 13 4 4 0 0 78 9 46
2019 PM-06 36 45 0 14 5 0 0 82 18 22
2018 PM 26 49 10 13 2 0 0 75 15 135
2018 PM-03 26 42 11 21 0 0 0 68 21 19
2018 PM-04 26 50 9 11 4 0 0 76 15 54
2018 PM-05 28 47 16 9 0 0 0 75 9 32
2018 PM-06 33 60 0 7 0 0 0 93 7 15
2017 PM 29 47 9 11 3 0 0 77 15 149
2017 PM-03 25 58 13 0 4 0 0 83 4 24
2017 PM-04 27 46 8 15 3 0 0 73 18 60
2017 PM-05 24 59 7 10 0 0 0 83 10 29
2017 PM-06 44 34 4 13 4 0 0 78 17 23
2014 PM 16 54 11 12 8 0 0 70 20 187
2014 PM-02 12 50 0 6 32 0 0 62 38 16
2014 PM-03 9 57 19 5 9 0 0 67 14 21
2014 PM-04 14 52 12 14 7 0 0 66 22 83
2014 PM-05 8 64 17 11 0 0 0 72 11 36
2014 PM-06 39 46 0 11 4 0 0 85 15 26
2011 PM 26 38 16 14 6 0 0 65 19 233
2011 PM-02 16 32 32 16 5 0 0 47 21 19
2011 PM-03 27 54 8 4 4 4 0 84 8 26
2011 PM-04 26 33 21 17 3 0 0 59 20 100
2011 PM-05 26 40 12 12 10 0 0 66 22 50
2011 PM-06 32 41 5 14 8 0 0 73 22 37
2008 PM 30 45 9 12 5 0 0 75 16 215
2008 PM-02 32 36 8 16 8 0 0 68 24 25
2008 PM-03 42 50 0 8 0 0 0 92 8 12
2008 PM-04 27 46 12 12 4 0 0 73 15 111
2008 PM-05 32 47 9 9 3 0 0 79 12 34
2008 PM-06 34 41 3 13 9 0 0 75 22 32

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 34 30 14 14 9 0 0 63 23 176
2019 PM-03 14 27 32 14 14 0 0 41 27 22
2019 PM-04 29 31 14 13 13 0 0 60 26 70
2019 PM-05 46 26 15 11 2 0 0 72 13 46
2019 PM-06 36 36 5 18 5 0 0 73 23 22
2018 PM 29 31 13 19 9 0 0 60 28 134
2018 PM-03 32 21 21 11 16 0 0 53 26 19
2018 PM-04 24 31 17 20 7 0 0 56 28 54
2018 PM-05 39 32 3 16 10 0 0 71 26 31
2018 PM-06 20 40 13 20 7 0 0 60 27 15
2017 PM 27 45 11 9 8 0 0 72 17 148
2017 PM-03 39 48 4 4 4 0 0 87 9 23
2017 PM-04 22 49 15 8 7 0 0 70 15 60
2017 PM-05 28 48 10 10 3 0 0 76 14 29
2017 PM-06 30 34 9 14 13 0 0 64 27 23
2014 PM 23 38 13 15 11 0 0 61 26 187
2014 PM-02 31 19 12 25 12 0 0 50 37 16
2014 PM-03 14 43 9 19 14 0 0 57 33 21
2014 PM-04 18 43 16 13 10 0 0 61 23 83
2014 PM-05 25 33 19 11 11 0 0 58 22 36
2014 PM-06 31 42 0 15 12 0 0 73 27 26
2011 PM 24 38 11 15 11 1 0 63 26 234
2011 PM-02 16 42 11 11 21 0 0 58 32 19
2011 PM-03 27 19 15 23 12 4 0 48 36 26
2011 PM-04 24 43 12 13 8 1 0 67 21 101
2011 PM-05 30 40 8 12 10 0 0 70 22 50
2011 PM-06 19 38 11 19 14 0 0 57 32 37

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 23 40 11 18 9 0 0 63 27 176
2019 PM-03 9 45 14 27 5 0 0 55 32 22
2019 PM-04 13 41 10 21 14 0 0 54 36 70
2019 PM-05 33 41 11 13 2 0 0 74 15 46
2019 PM-06 50 32 5 5 9 0 0 82 14 22
2018 PM 24 43 9 16 9 0 0 67 24 135
2018 PM-03 32 32 16 11 11 0 0 63 21 19
2018 PM-04 22 41 7 17 13 0 0 63 30 54
2018 PM-05 28 38 13 19 3 0 0 66 22 32
2018 PM-06 13 80 0 0 7 0 0 93 7 15
2017 PM 27 40 12 14 7 0 0 66 22 148
2017 PM-03 33 42 13 8 4 0 0 75 12 24
2017 PM-04 24 41 15 14 7 0 0 65 20 59
2017 PM-05 28 45 10 17 0 0 0 72 17 29
2017 PM-06 26 34 9 18 13 0 0 60 31 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 32 43 10 10 5 0 0 76 14 176
2019 PM-03 27 45 18 9 0 0 0 73 9 22
2019 PM-04 26 34 13 19 9 0 0 60 27 70
2019 PM-05 39 50 7 2 2 0 0 89 4 46
2019 PM-06 45 45 5 5 0 0 0 91 5 22
2018 PM 38 42 13 7 1 1 0 80 7 136
2018 PM-03 42 26 21 11 0 0 0 68 11 19
2018 PM-04 31 44 15 9 2 0 0 75 11 55
2018 PM-05 44 53 3 0 0 0 0 97 0 32
2018 PM-06 47 40 7 0 0 7 0 93 0 15
2017 PM 36 41 12 7 4 0 0 77 11 149
2017 PM-03 54 29 9 8 0 0 0 83 8 24
2017 PM-04 28 40 18 8 5 0 0 68 13 60
2017 PM-05 28 62 3 7 0 0 0 90 7 29
2017 PM-06 44 38 5 0 13 0 0 82 13 23
2014 PM 30 43 12 10 3 1 0 74 14 186
2014 PM-02 37 37 0 19 6 0 0 75 25 16
2014 PM-03 30 65 5 0 0 0 0 95 0 20
2014 PM-04 24 40 20 10 4 2 0 65 14 83
2014 PM-05 28 50 8 8 6 0 0 78 14 36
2014 PM-06 46 34 4 15 0 0 0 81 15 26
2011 PM 32 41 9 11 7 0 0 73 18 234
2011 PM-02 26 37 21 11 5 0 0 63 16 19
2011 PM-03 38 35 12 8 8 0 0 73 15 26
2011 PM-04 28 41 12 13 6 1 0 69 19 101
2011 PM-05 34 46 2 10 8 0 0 80 18 50
2011 PM-06 38 43 0 8 11 0 0 81 19 37
2008 PM 35 38 13 6 6 2 0 75 12 216
2008 PM-02 31 42 12 4 8 4 0 76 12 26
2008 PM-03 25 58 17 0 0 0 0 83 0 12
2008 PM-04 36 36 15 8 4 1 0 73 12 111
2008 PM-05 38 47 3 3 6 3 0 88 9 34
2008 PM-06 38 28 16 3 13 3 0 68 16 32

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 30 36 8 15 11 0 0 66 26 175
2019 PM-03 14 36 23 18 9 0 0 50 27 22
2019 PM-04 20 36 9 17 19 0 0 56 36 70
2019 PM-05 41 43 4 9 2 0 0 85 11 46
2019 PM-06 50 27 5 9 9 0 0 77 18 22
2018 PM 24 41 11 15 8 1 0 66 23 136
2018 PM-03 26 37 5 21 11 0 0 63 32 19
2018 PM-04 29 36 9 15 11 0 0 65 25 55
2018 PM-05 19 50 13 13 6 0 0 69 19 32
2018 PM-06 7 67 13 7 0 7 0 79 7 15
2017 PM 27 48 8 9 9 0 0 75 17 149
2017 PM-03 37 42 8 12 0 0 0 79 12 24
2017 PM-04 28 39 12 10 12 0 0 67 22 60
2017 PM-05 14 72 7 3 3 0 0 86 7 29
2017 PM-06 26 61 0 0 13 0 0 87 13 23

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 48 36 9 5 2 0 0 84 6 174
2019 PM-03 36 32 23 9 0 0 0 68 9 22
2019 PM-04 46 36 9 6 3 0 0 83 9 69
2019 PM-05 54 35 7 2 2 0 0 89 4 46
2019 PM-06 62 29 5 5 0 0 0 90 5 21
2018 PM 41 43 10 6 1 0 0 84 7 135
2018 PM-03 53 26 16 5 0 0 0 79 5 19
2018 PM-04 44 40 11 4 2 0 0 84 5 55
2018 PM-05 35 48 10 6 0 0 0 84 6 31
2018 PM-06 40 47 0 13 0 0 0 87 13 15
2017 PM 42 41 12 4 1 0 0 83 5 149
2017 PM-03 54 33 9 4 0 0 0 87 4 24
2017 PM-04 40 40 13 5 2 0 0 80 7 60
2017 PM-05 38 45 14 3 0 0 0 83 3 29
2017 PM-06 48 44 4 4 0 0 0 91 4 23
2014 PM 53 30 9 5 2 1 0 83 8 186
2014 PM-02 62 19 12 0 6 0 0 81 6 16
2014 PM-03 57 28 5 5 5 0 0 86 9 21
2014 PM-04 42 35 13 7 1 1 0 78 9 82
2014 PM-05 64 28 3 6 0 0 0 92 6 36
2014 PM-06 66 23 8 0 4 0 0 89 4 26
2011 PM 51 30 11 6 2 0 0 81 8 234
2011 PM-02 42 42 16 0 0 0 0 84 0 19
2011 PM-03 62 23 8 4 4 0 0 85 8 26
2011 PM-04 41 35 14 9 2 0 0 75 11 101
2011 PM-05 58 28 10 2 2 0 0 86 4 50
2011 PM-06 68 19 3 8 3 0 0 86 11 37

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 19 41 11 17 11 0 0 61 28 176
2019 PM-03 0 50 9 23 18 0 0 50 41 22
2019 PM-04 11 33 16 23 17 0 0 44 40 70
2019 PM-05 33 46 13 9 0 0 0 78 9 46
2019 PM-06 32 50 5 9 5 0 0 82 14 22
2018 PM 23 37 10 24 5 1 0 60 30 136
2018 PM-03 21 42 11 21 5 0 0 63 26 19
2018 PM-04 20 25 11 35 9 0 0 45 44 55
2018 PM-05 16 59 16 9 0 0 0 75 9 32
2018 PM-06 40 40 0 13 0 7 0 86 14 15
2017 PM 23 40 9 18 9 1 0 63 27 148
2017 PM-03 22 39 13 22 0 4 0 64 23 23
2017 PM-04 27 33 7 19 15 0 0 60 34 60
2017 PM-05 14 62 14 7 3 0 0 76 10 29
2017 PM-06 31 39 4 18 8 0 0 70 26 23
2014 PM 19 38 13 21 9 0 0 57 30 187
2014 PM-02 12 43 6 19 19 0 0 56 38 16
2014 PM-03 9 43 19 19 9 0 0 53 28 21
2014 PM-04 12 37 16 25 10 0 0 49 35 83
2014 PM-05 25 44 14 11 6 0 0 69 17 36
2014 PM-06 42 27 4 23 4 0 0 69 27 26
2011 PM 23 32 15 19 12 0 0 55 30 234
2011 PM-02 11 42 16 21 11 0 0 53 32 19
2011 PM-03 19 38 15 19 8 0 0 58 27 26
2011 PM-04 21 29 17 25 9 0 0 50 34 101
2011 PM-05 30 34 12 6 18 0 0 64 24 50
2011 PM-06 27 32 11 19 11 0 0 59 30 37

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 29 40 11 14 6 0 0 69 20 175
2019 PM-03 18 41 23 9 9 0 0 59 18 22
2019 PM-04 22 38 13 17 10 0 0 59 28 69
2019 PM-05 37 48 7 9 0 0 0 85 9 46
2019 PM-06 45 27 5 18 5 0 0 73 23 22
2018 PM 30 32 15 13 9 1 0 63 22 135
2018 PM-03 32 37 11 11 11 0 0 68 21 19
2018 PM-04 22 31 15 19 11 2 0 55 30 54
2018 PM-05 28 41 22 9 0 0 0 69 9 32
2018 PM-06 47 20 7 13 13 0 0 67 27 15
2017 PM 29 38 11 14 9 0 0 67 23 149
2017 PM-03 33 46 8 12 0 0 0 79 12 24
2017 PM-04 27 34 10 16 13 0 0 60 30 60
2017 PM-05 24 51 17 3 3 0 0 76 7 29
2017 PM-06 35 25 10 17 13 0 0 60 30 23
2014 PM 28 32 18 14 9 0 0 59 23 186
2014 PM-02 37 31 0 13 19 0 0 68 32 16
2014 PM-03 19 47 19 14 0 0 0 67 14 21
2014 PM-04 18 25 28 19 10 0 0 43 29 83
2014 PM-05 37 43 9 9 3 0 0 80 11 35
2014 PM-06 42 27 12 11 8 0 0 69 19 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 37 10 19 8 0 1 63 28 168
2019 PM-03 5 45 18 23 9 0 0 50 32 22
2019 PM-04 21 32 10 24 12 0 1 54 36 68
2019 PM-05 42 40 2 12 5 0 0 81 16 43
2019 PM-06 33 38 10 14 5 0 0 71 19 21
2018 PM 24 38 18 12 9 0 0 62 21 136
2018 PM-03 26 21 32 16 5 0 0 47 21 19
2018 PM-04 27 33 13 15 13 0 0 60 27 55
2018 PM-05 13 53 25 3 6 0 0 66 9 32
2018 PM-06 40 33 13 7 7 0 0 73 13 15
2017 PM 24 46 11 14 5 0 0 70 19 149
2017 PM-03 29 46 12 12 0 0 0 75 12 24
2017 PM-04 32 35 13 15 5 0 0 67 20 60
2017 PM-05 14 62 10 10 3 0 0 76 14 29
2017 PM-06 18 52 9 13 8 0 0 70 22 23
2014 PM 26 37 15 17 4 1 0 64 21 187
2014 PM-02 31 37 6 19 6 0 0 68 25 16
2014 PM-03 14 43 9 33 0 0 0 57 33 21
2014 PM-04 19 40 21 13 6 1 0 60 19 83
2014 PM-05 28 42 14 11 6 0 0 69 17 36
2014 PM-06 42 27 8 23 0 0 0 69 23 26
2011 PM 34 41 9 10 5 0 0 76 16 234
2011 PM-02 37 37 16 5 5 0 0 74 11 19
2011 PM-03 27 50 12 12 0 0 0 77 12 26
2011 PM-04 35 38 9 13 4 1 1 74 17 101
2011 PM-05 36 48 6 6 4 0 0 84 10 50
2011 PM-06 32 41 3 11 14 0 0 73 24 37

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 33 42 13 8 4 0 0 75 12 176
2019 PM-03 14 50 18 14 5 0 0 64 18 22
2019 PM-04 30 40 16 10 4 0 0 70 14 70
2019 PM-05 39 43 11 2 4 0 0 83 7 46
2019 PM-06 50 32 9 5 5 0 0 82 9 22
2018 PM 34 41 13 10 2 0 0 75 12 135
2018 PM-03 47 26 11 16 0 0 0 74 16 19
2018 PM-04 33 38 18 7 4 0 0 71 11 55
2018 PM-05 26 52 10 13 0 0 0 77 13 31
2018 PM-06 33 53 13 0 0 0 0 87 0 15
2017 PM 40 39 11 8 2 0 0 79 10 148
2017 PM-03 42 37 17 4 0 0 0 79 4 24
2017 PM-04 42 33 14 10 2 0 0 75 12 59
2017 PM-05 38 51 7 3 0 0 0 90 3 29
2017 PM-06 43 40 4 8 4 0 0 83 13 23
2014 PM 27 45 12 11 5 0 0 73 15 187
2014 PM-02 31 25 12 19 12 0 0 56 32 16
2014 PM-03 29 52 9 0 9 0 0 81 9 21
2014 PM-04 23 42 18 14 2 0 0 65 17 83
2014 PM-05 19 64 8 8 0 0 0 83 8 36
2014 PM-06 46 43 0 4 8 0 0 89 11 26
2011 PM 35 39 14 9 3 0 0 74 12 234
2011 PM-02 26 42 21 5 5 0 0 68 11 19
2011 PM-03 27 50 15 0 4 4 0 80 4 26
2011 PM-04 38 33 17 12 1 0 0 70 13 101
2011 PM-05 32 48 8 8 4 0 0 80 12 50
2011 PM-06 41 38 5 8 8 0 0 78 16 37
2008 PM 36 44 7 9 4 0 0 80 13 216
2008 PM-02 46 27 4 15 8 0 0 73 23 26
2008 PM-03 50 42 0 8 0 0 0 92 8 12
2008 PM-04 32 47 10 8 4 0 0 78 12 111
2008 PM-05 41 47 3 6 3 0 0 88 9 34
2008 PM-06 34 44 6 13 3 0 0 78 16 32

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 36 29 17 10 8 0 1 65 18 173
2019 PM-03 18 23 18 18 23 0 0 41 41 22
2019 PM-04 41 28 17 9 4 0 1 69 13 69
2019 PM-05 38 38 13 9 2 0 0 76 11 45
2019 PM-06 23 27 27 9 14 0 0 50 23 22
2018 PM 32 36 15 12 4 1 0 69 16 136
2018 PM-03 26 53 11 11 0 0 0 79 11 19
2018 PM-04 29 40 16 7 5 2 0 70 13 55
2018 PM-05 34 34 22 9 0 0 0 69 9 32
2018 PM-06 27 20 7 33 13 0 0 47 47 15
2017 PM 43 29 19 6 2 0 1 72 8 149
2017 PM-03 46 29 17 4 0 0 4 78 4 24
2017 PM-04 50 34 10 5 2 0 0 83 7 60
2017 PM-05 31 31 34 3 0 0 0 62 3 29
2017 PM-06 38 13 31 14 4 0 0 51 18 23
2014 PM 33 40 20 5 2 0 1 73 7 187
2014 PM-02 31 44 25 0 0 0 0 75 0 16
2014 PM-03 14 38 38 9 0 0 0 53 9 21
2014 PM-04 42 35 16 5 2 0 0 77 7 83
2014 PM-05 25 53 17 0 6 0 0 78 6 36
2014 PM-06 27 38 20 11 0 0 4 68 12 26
2011 PM 34 35 17 8 6 0 0 69 14 234
2011 PM-02 47 42 0 5 5 0 0 89 11 19
2011 PM-03 38 35 23 0 4 0 0 73 4 26
2011 PM-04 37 35 17 9 3 0 0 71 12 101
2011 PM-05 32 38 16 8 6 0 0 70 14 50
2011 PM-06 19 32 22 14 14 0 0 51 27 37
2008 PM 22 35 20 17 6 0 0 57 23 216
2008 PM-02 23 50 15 8 4 0 0 73 12 26
2008 PM-03 31 38 23 0 8 0 0 69 8 13
2008 PM-04 25 36 18 15 5 0 0 62 20 110
2008 PM-05 18 29 24 21 9 0 0 47 29 34
2008 PM-06 13 22 25 31 9 0 0 34 41 32

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 14 31 31 18 5 1 1 23 45 173
2019 PM-03 27 41 14 14 5 0 0 18 68 22
2019 PM-04 13 35 36 10 4 1 0 15 49 69
2019 PM-05 15 28 26 22 9 0 0 30 43 46
2019 PM-06 5 25 35 35 0 0 0 35 30 20
2018 PM 12 31 40 13 2 1 2 15 44 134
2018 PM-03 22 39 28 6 0 0 6 6 65 18
2018 PM-04 15 29 35 16 2 2 2 19 45 55
2018 PM-05 9 34 34 13 6 0 3 19 45 32
2018 PM-06 0 33 60 7 0 0 0 7 33 15
2017 PM 14 23 44 12 3 2 1 16 38 148
2017 PM-03 8 12 42 25 4 8 0 32 23 24
2017 PM-04 17 27 41 10 2 0 3 12 45 59
2017 PM-05 7 28 55 7 0 4 0 7 36 29
2017 PM-06 22 25 35 9 9 0 0 18 47 23
2014 PM 18 33 37 8 2 1 2 10 52 186
2014 PM-02 14 20 40 20 0 0 7 21 36 15
2014 PM-03 14 34 38 9 0 0 5 10 50 21
2014 PM-04 22 32 37 6 0 1 1 6 55 83
2014 PM-05 17 44 33 3 3 0 0 6 61 36
2014 PM-06 20 23 38 15 4 0 0 19 43 26
2011 PM 19 37 33 9 2 0 0 11 56 234
2011 PM-02 26 47 21 5 0 0 0 5 74 19
2011 PM-03 19 27 42 4 4 0 4 8 48 26
2011 PM-04 14 37 38 10 2 0 0 12 50 101
2011 PM-05 26 36 22 12 4 0 0 16 62 50
2011 PM-06 19 41 35 5 0 0 0 5 59 37
2008 PM 17 35 33 13 1 1 0 15 52 216
2008 PM-02 19 27 27 27 0 0 0 27 46 26
2008 PM-03 8 23 62 8 0 0 0 8 31 13
2008 PM-04 17 33 34 14 1 1 1 15 51 110
2008 PM-05 21 41 24 6 6 3 0 12 64 34
2008 PM-06 13 47 31 9 0 0 0 9 59 32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 12 24 28 23 10 2 1 34 38 172
2019 PM-03 18 23 18 32 5 5 0 38 43 22
2019 PM-04 13 29 23 20 12 3 0 33 43 69
2019 PM-05 14 25 27 16 18 0 0 34 39 44
2019 PM-06 0 19 43 38 0 0 0 38 19 21
2018 PM 14 26 33 18 5 2 2 24 41 133
2018 PM-03 28 33 28 6 0 0 6 6 65 18
2018 PM-04 15 25 38 15 4 2 2 19 42 55
2018 PM-05 16 35 13 16 13 3 3 31 55 31
2018 PM-06 7 13 33 40 7 0 0 47 20 15
2017 PM 11 25 31 20 6 4 2 29 38 147
2017 PM-03 8 4 37 25 17 8 0 46 14 24
2017 PM-04 15 30 26 21 2 3 3 24 48 58
2017 PM-05 3 24 48 11 3 7 3 16 31 29
2017 PM-06 9 30 22 35 4 0 0 40 39 23
2014 PM 16 27 34 16 4 2 1 21 44 186
2014 PM-02 27 20 20 20 7 7 0 28 50 15
2014 PM-03 9 24 28 24 9 5 0 35 35 21
2014 PM-04 18 31 34 13 0 2 1 14 51 83
2014 PM-05 14 31 36 11 6 0 3 17 46 36
2014 PM-06 11 23 38 20 8 0 0 27 34 26
2011 PM 24 23 28 18 6 2 0 24 47 233
2011 PM-02 26 37 11 26 0 0 0 26 63 19
2011 PM-03 38 19 23 8 4 4 4 13 63 26
2011 PM-04 17 22 34 19 5 3 0 25 40 100
2011 PM-05 28 12 30 18 12 0 0 30 40 50
2011 PM-06 24 35 19 16 5 0 0 22 59 37
2008 PM 19 35 24 16 4 2 0 20 55 217
2008 PM-02 8 31 23 19 15 4 0 36 40 26
2008 PM-03 15 15 38 31 0 0 0 31 31 13
2008 PM-04 20 37 25 14 2 2 0 17 58 111
2008 PM-05 26 35 21 12 3 3 0 15 64 34
2008 PM-06 19 41 22 16 3 0 0 19 59 32

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 33 29 26 9 3 0 1 12 62 174
2019 PM-03 45 14 23 18 0 0 0 18 59 22
2019 PM-04 30 34 29 4 3 0 0 7 64 70
2019 PM-05 40 24 24 4 7 0 0 11 64 45
2019 PM-06 19 33 19 24 5 0 0 29 52 21
2018 PM 39 24 24 7 2 1 2 10 65 134
2018 PM-03 50 28 6 11 0 0 6 12 82 18
2018 PM-04 40 24 31 4 0 2 0 4 65 55
2018 PM-05 44 25 19 6 0 3 3 7 73 32
2018 PM-06 27 20 20 13 20 0 0 33 47 15
2017 PM 27 29 29 11 0 3 1 11 58 148
2017 PM-03 12 17 37 25 0 8 0 27 32 24
2017 PM-04 37 29 27 3 0 0 3 3 68 59
2017 PM-05 21 38 28 7 0 7 0 7 63 29
2017 PM-06 30 36 13 22 0 0 0 22 65 23
2014 PM 50 27 16 3 2 1 1 5 79 186
2014 PM-02 21 40 33 7 0 0 0 7 60 15
2014 PM-03 38 34 24 5 0 0 0 5 72 21
2014 PM-04 63 22 12 0 1 1 1 1 86 83
2014 PM-05 50 36 14 0 0 0 0 0 86 36
2014 PM-06 43 27 15 11 4 0 0 15 69 26
2011 PM 60 22 15 2 0 0 1 3 83 234
2011 PM-02 58 32 11 0 0 0 0 0 89 19
2011 PM-03 42 27 31 0 0 0 0 0 69 26
2011 PM-04 64 23 11 1 1 0 0 2 87 101
2011 PM-05 60 20 12 6 0 0 2 6 82 50
2011 PM-06 59 16 19 3 0 0 3 3 78 37
2008 PM 39 29 23 4 1 2 1 6 70 215
2008 PM-02 42 27 15 8 4 4 0 12 72 26
2008 PM-03 38 31 23 0 0 0 8 0 75 13
2008 PM-04 34 32 25 6 1 2 1 7 68 109
2008 PM-05 47 24 21 3 3 3 0 6 73 34
2008 PM-06 41 28 28 0 0 0 3 0 71 32

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 16 24 35 19 6 0 0 25 40 174
2019 PM-03 27 36 18 18 0 0 0 18 64 22
2019 PM-04 14 26 36 19 4 0 0 23 41 69
2019 PM-05 13 20 48 9 11 0 0 20 33 46
2019 PM-06 14 24 19 38 5 0 0 43 38 21
2018 PM 17 20 36 17 8 1 2 26 38 132
2018 PM-03 11 28 39 11 6 0 6 18 41 18
2018 PM-04 13 30 36 13 6 2 0 19 44 53
2018 PM-05 25 6 38 22 6 0 3 29 32 32
2018 PM-06 27 13 27 20 13 0 0 33 40 15
2017 PM 15 18 41 17 3 3 3 22 34 148
2017 PM-03 4 17 44 17 4 9 4 25 25 23
2017 PM-04 13 17 50 13 2 0 5 16 31 60
2017 PM-05 21 14 35 21 3 7 0 26 37 29
2017 PM-06 22 32 21 17 4 0 4 23 56 23
2014 PM 19 28 33 15 5 0 1 20 47 185
2014 PM-02 13 34 20 20 13 0 0 33 47 15
2014 PM-03 19 24 33 24 0 0 0 24 43 21
2014 PM-04 21 26 35 15 2 0 1 17 47 82
2014 PM-05 19 39 33 6 3 0 0 8 58 36
2014 PM-06 23 19 31 23 4 0 0 27 43 26
2011 PM 26 25 33 15 1 0 0 16 51 233
2011 PM-02 26 26 32 16 0 0 0 16 53 19
2011 PM-03 19 19 38 19 4 0 0 23 38 26
2011 PM-04 26 26 36 13 0 0 0 13 51 101
2011 PM-05 29 20 27 22 2 0 0 24 49 49
2011 PM-06 27 35 30 8 0 0 0 8 62 37
2008 PM 21 27 34 13 5 1 0 17 49 216
2008 PM-02 23 19 35 15 8 0 0 23 42 26
2008 PM-03 8 31 46 15 0 0 0 15 38 13
2008 PM-04 17 26 34 15 5 2 0 21 44 110
2008 PM-05 38 24 24 9 6 0 0 15 62 34
2008 PM-06 22 34 41 3 0 0 0 3 56 32

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 23 21 31 14 8 2 1 23 46 173
2019 PM-03 41 9 36 14 0 0 0 14 50 22
2019 PM-04 26 24 29 12 6 3 0 18 52 68
2019 PM-05 15 26 35 13 11 0 0 24 41 46
2019 PM-06 14 19 24 29 10 0 5 40 35 21
2018 PM 30 27 24 13 6 1 1 19 57 135
2018 PM-03 44 28 22 6 0 0 0 6 72 18
2018 PM-04 31 27 24 13 4 2 0 17 59 55
2018 PM-05 31 28 28 6 3 0 3 10 61 32
2018 PM-06 27 27 0 27 20 0 0 47 53 15
2017 PM 19 33 28 11 5 3 1 17 54 149
2017 PM-03 8 25 37 8 8 13 0 19 38 24
2017 PM-04 25 34 27 10 2 0 3 12 60 60
2017 PM-05 28 24 38 7 0 4 0 7 54 29
2017 PM-06 9 43 18 13 18 0 0 31 52 23
2014 PM 31 29 25 9 5 1 1 14 60 185
2014 PM-02 21 26 26 13 7 0 7 21 50 15
2014 PM-03 24 19 33 19 0 5 0 20 45 21
2014 PM-04 37 29 22 6 5 0 1 11 67 83
2014 PM-05 28 39 31 3 0 0 0 3 67 36
2014 PM-06 27 27 27 15 4 0 0 19 54 26
2011 PM 29 29 26 11 3 0 1 14 59 234
2011 PM-02 37 21 42 0 0 0 0 0 58 19
2011 PM-03 27 23 31 15 4 0 0 19 50 26
2011 PM-04 25 31 27 10 5 1 2 15 57 101
2011 PM-05 30 30 24 14 0 0 2 14 61 50
2011 PM-06 35 32 19 14 0 0 0 14 68 37
2008 PM 22 27 27 15 7 1 1 22 50 216
2008 PM-02 19 35 15 15 15 0 0 31 54 26
2008 PM-03 8 15 54 23 0 0 0 23 23 13
2008 PM-04 21 22 27 18 8 2 2 27 44 110
2008 PM-05 29 38 15 9 6 3 0 15 70 34
2008 PM-06 25 31 38 6 0 0 0 6 56 32

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 21 25 28 14 7 1 2 23 48 174
2019 PM-03 45 23 27 5 0 0 0 5 68 22
2019 PM-04 20 26 25 17 9 1 1 27 48 69
2019 PM-05 22 30 26 11 11 0 0 22 52 46
2019 PM-06 5 24 43 19 5 0 5 25 30 21
2018 PM 19 26 29 19 4 2 3 24 46 133
2018 PM-03 44 28 11 11 0 0 6 12 76 18
2018 PM-04 15 28 30 19 6 2 2 25 44 54
2018 PM-05 25 31 19 19 3 0 3 23 58 32
2018 PM-06 7 20 40 27 7 0 0 33 27 15
2017 PM 12 28 31 14 8 4 3 24 43 149
2017 PM-03 8 29 29 12 13 8 0 27 41 24
2017 PM-04 15 27 35 12 7 0 5 19 44 60
2017 PM-05 10 31 31 14 3 4 7 19 46 29
2017 PM-06 13 27 25 18 13 4 0 32 42 23
2014 PM 13 24 36 16 9 1 3 25 38 186
2014 PM-02 13 21 33 20 7 0 7 28 36 15
2014 PM-03 9 19 38 9 19 5 0 30 30 21
2014 PM-04 14 22 39 19 4 0 2 23 37 83
2014 PM-05 14 28 31 14 11 0 3 26 43 36
2014 PM-06 11 23 38 11 12 0 4 24 36 26
2011 PM 22 21 32 14 6 2 3 21 45 234
2011 PM-02 21 37 16 11 5 0 11 18 65 19
2011 PM-03 38 15 27 15 4 0 0 19 54 26
2011 PM-04 12 26 36 14 6 4 3 21 40 101
2011 PM-05 34 12 30 12 8 0 4 21 48 50
2011 PM-06 22 19 35 16 5 0 3 22 42 37
2008 PM 27 31 24 11 4 2 1 15 60 215
2008 PM-02 31 35 19 4 8 4 0 12 68 26
2008 PM-03 31 15 23 31 0 0 0 31 46 13
2008 PM-04 28 27 30 10 1 2 3 12 57 109
2008 PM-05 32 35 12 9 9 3 0 18 70 34
2008 PM-06 16 44 19 16 6 0 0 22 59 32

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 24 32 29 9 5 1 2 14 56 174
2019 PM-03 32 27 27 9 5 0 0 14 59 22
2019 PM-04 26 32 25 9 6 0 3 15 60 69
2019 PM-05 28 24 30 13 4 0 0 17 52 46
2019 PM-06 10 43 33 10 0 5 0 10 55 21
2018 PM 32 35 17 9 3 1 3 12 70 135
2018 PM-03 37 26 26 0 0 5 5 0 71 19
2018 PM-04 31 42 9 11 5 0 2 17 74 55
2018 PM-05 34 34 16 13 0 0 3 13 71 32
2018 PM-06 40 20 20 7 7 7 0 14 64 15
2017 PM 25 31 27 10 2 3 3 13 59 149
2017 PM-03 12 17 33 25 4 8 0 32 32 24
2017 PM-04 33 34 25 3 0 0 5 4 70 60
2017 PM-05 17 31 35 7 0 7 3 8 54 29
2017 PM-06 38 36 9 13 4 0 0 18 74 23
2014 PM 43 27 25 3 1 0 1 4 70 187
2014 PM-02 32 31 25 12 0 0 0 12 63 16
2014 PM-03 47 15 28 9 0 0 0 9 62 21
2014 PM-04 52 24 23 0 0 0 1 0 77 83
2014 PM-05 33 39 28 0 0 0 0 0 72 36
2014 PM-06 35 27 27 8 4 0 0 11 62 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 15 31 29 14 9 1 1 23 47 174
2019 PM-03 27 18 27 23 5 0 0 27 45 22
2019 PM-04 13 30 30 13 10 1 1 24 45 69
2019 PM-05 13 37 26 17 7 0 0 24 50 46
2019 PM-06 14 38 19 10 14 0 5 25 55 21
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 75 10 5 6 2 0 2 87 8 175
2019 PM-03 77 9 5 9 0 0 0 86 9 22
2019 PM-04 73 13 7 3 1 0 3 88 4 70
2019 PM-05 78 7 2 9 4 0 0 85 13 46
2019 PM-06 81 5 5 5 5 0 0 86 10 21
2017 PM 75 16 3 3 1 1 1 93 4 149
2017 PM-03 75 12 0 4 0 4 4 95 5 24
2017 PM-04 83 8 5 2 0 0 2 93 2 60
2017 PM-05 62 27 0 7 3 0 0 90 10 29
2017 PM-06 74 17 4 0 4 0 0 91 4 23
2014 PM 71 15 5 5 2 1 2 88 7 187
2014 PM-02 75 19 6 0 0 0 0 94 0 16
2014 PM-03 62 24 5 5 5 0 0 86 9 21
2014 PM-04 70 10 4 7 4 1 5 85 12 83
2014 PM-05 72 19 3 6 0 0 0 92 6 36
2014 PM-06 77 15 8 0 0 0 0 92 0 26
2011 PM 73 12 2 6 6 0 3 87 11 234
2011 PM-02 74 11 0 5 11 0 0 84 16 19
2011 PM-03 73 4 8 4 4 0 8 83 8 26
2011 PM-04 74 14 0 4 4 0 4 92 8 101
2011 PM-05 70 10 4 8 8 0 0 80 16 50
2011 PM-06 76 14 0 8 3 0 0 89 11 37
2008 PM 72 11 3 3 7 0 4 86 10 217
2008 PM-02 77 4 4 0 12 0 4 84 12 26
2008 PM-03 77 8 15 0 0 0 0 85 0 13
2008 PM-04 71 13 3 2 6 0 5 89 9 111
2008 PM-05 74 12 0 9 3 0 3 88 12 34
2008 PM-06 69 9 3 3 13 3 0 81 16 32

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 23 30 14 15 10 6 2 58 27 175
2019 PM-03 41 27 14 9 9 0 0 68 18 22
2019 PM-04 11 27 16 20 16 7 3 43 40 70
2019 PM-05 35 33 13 11 2 7 0 72 14 46
2019 PM-06 24 43 5 10 10 5 5 74 21 21
2018 PM 20 29 18 15 10 4 3 53 28 136
2018 PM-03 21 37 5 26 5 0 5 61 33 19
2018 PM-04 15 27 16 15 20 7 0 45 37 55
2018 PM-05 28 34 22 13 0 3 0 65 13 32
2018 PM-06 13 33 13 7 13 7 13 58 25 15
2017 PM 31 34 11 11 7 3 3 69 19 148
2017 PM-03 33 34 4 8 8 8 4 76 19 24
2017 PM-04 35 39 12 7 3 2 2 77 10 59
2017 PM-05 24 27 14 21 3 3 7 57 27 29
2017 PM-06 35 30 18 4 13 0 0 65 17 23
2014 PM 28 35 12 13 7 3 3 66 21 187
2014 PM-02 25 31 12 13 12 6 0 60 27 16
2014 PM-03 14 43 5 24 14 0 0 57 38 21
2014 PM-04 30 30 12 13 7 4 4 65 22 83
2014 PM-05 14 47 19 6 6 3 6 67 12 36
2014 PM-06 54 27 4 11 4 0 0 81 15 26

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 41 28 8 11 12 0 0 68 24 174
2019 PM-03 41 27 5 14 14 0 0 68 27 22
2019 PM-04 31 26 9 16 19 0 0 57 34 70
2019 PM-05 62 22 9 4 2 0 0 84 7 45
2019 PM-06 43 43 0 10 5 0 0 86 14 21
2018 PM 27 33 12 15 12 1 0 61 27 135
2018 PM-03 32 26 11 16 16 0 0 58 32 19
2018 PM-04 24 29 11 20 16 0 0 53 36 55
2018 PM-05 29 52 13 6 0 0 0 81 6 31
2018 PM-06 27 33 13 7 13 7 0 64 21 15
2017 PM 43 30 9 7 11 0 0 73 18 149
2017 PM-03 46 34 4 8 8 0 0 79 17 24
2017 PM-04 55 25 7 3 10 0 0 80 13 60
2017 PM-05 35 38 10 10 7 0 0 72 17 29
2017 PM-06 35 26 14 8 16 0 0 61 25 23
2014 PM 41 29 5 14 11 0 0 70 25 187
2014 PM-02 25 25 6 32 12 0 0 50 44 16
2014 PM-03 24 33 14 9 19 0 0 57 28 21
2014 PM-04 42 28 5 17 8 0 0 70 25 83
2014 PM-05 50 28 0 8 14 0 0 78 22 36
2014 PM-06 50 38 0 4 8 0 0 89 11 26

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 49 30 8 9 5 0 0 78 14 175
2019 PM-03 45 23 14 9 9 0 0 68 18 22
2019 PM-04 43 30 9 13 6 0 0 73 19 70
2019 PM-05 63 24 9 2 2 0 0 87 4 46
2019 PM-06 48 38 0 10 5 0 0 86 14 21
2018 PM 40 40 9 10 1 0 0 80 11 136
2018 PM-03 32 53 5 11 0 0 0 84 11 19
2018 PM-04 36 38 11 13 2 0 0 75 15 55
2018 PM-05 50 34 9 6 0 0 0 84 6 32
2018 PM-06 53 40 0 7 0 0 0 93 7 15
2017 PM 49 31 8 9 3 0 0 81 11 148
2017 PM-03 46 34 4 12 4 0 0 79 17 24
2017 PM-04 56 31 7 7 0 0 0 86 7 59
2017 PM-05 48 24 17 10 0 0 0 72 10 29
2017 PM-06 39 40 0 8 12 0 0 79 21 23
2014 PM 42 38 9 6 4 0 0 80 11 186
2014 PM-02 37 50 12 0 0 0 0 88 0 16
2014 PM-03 19 38 5 24 14 0 0 57 38 21
2014 PM-04 42 46 8 1 2 0 0 88 4 83
2014 PM-05 42 31 14 6 8 0 0 72 14 36
2014 PM-06 66 19 4 11 0 0 0 85 11 26

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 42 40 7 7 4 1 0 82 11 175
2019 PM-03 27 36 23 5 9 0 0 64 14 22
2019 PM-04 33 46 6 9 6 1 0 80 14 70
2019 PM-05 61 33 4 2 0 0 0 93 2 46
2019 PM-06 52 38 5 5 0 0 0 90 5 21
2018 PM 32 41 13 11 1 1 0 74 13 136
2018 PM-03 32 37 16 16 0 0 0 68 16 19
2018 PM-04 31 36 15 15 2 2 0 69 17 55
2018 PM-05 31 53 13 3 0 0 0 84 3 32
2018 PM-06 40 53 7 0 0 0 0 93 0 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 52 25 14 5 4 0 1 77 9 175
2019 PM-03 45 18 27 5 0 0 5 67 5 22
2019 PM-04 37 27 19 10 7 0 0 64 17 70
2019 PM-05 70 22 7 0 2 0 0 91 2 46
2019 PM-06 81 14 0 0 5 0 0 95 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 40 26 16 10 7 0 0 66 18 174
2019 PM-03 36 23 18 9 14 0 0 59 23 22
2019 PM-04 33 26 23 11 7 0 0 59 19 70
2019 PM-05 54 28 4 9 4 0 0 83 13 46
2019 PM-06 50 25 10 5 10 0 0 75 15 20
2018 PM 38 32 15 8 8 0 0 69 16 133
2018 PM-03 28 39 17 6 11 0 0 67 17 18
2018 PM-04 38 27 18 7 9 0 0 65 16 55
2018 PM-05 42 26 16 13 3 0 0 68 16 31
2018 PM-06 29 50 14 0 7 0 0 79 7 14
2017 PM 42 39 6 6 7 0 0 81 13 149
2017 PM-03 58 29 8 0 4 0 0 88 4 24
2017 PM-04 44 46 3 5 2 0 0 90 7 60
2017 PM-05 38 41 7 7 7 0 0 79 14 29
2017 PM-06 26 34 10 13 17 0 0 60 30 23
2014 PM 34 36 13 11 5 0 0 70 17 187
2014 PM-02 31 32 6 19 12 0 0 63 31 16
2014 PM-03 14 43 24 14 5 0 0 57 19 21
2014 PM-04 39 30 17 10 5 0 0 69 14 83
2014 PM-05 31 42 11 11 6 0 0 72 17 36
2014 PM-06 42 38 4 11 4 0 0 80 16 26
2011 PM 40 31 10 12 7 0 0 71 19 234
2011 PM-02 37 26 11 5 21 0 0 63 26 19
2011 PM-03 27 50 15 8 0 0 0 77 8 26
2011 PM-04 42 27 11 15 6 0 0 68 21 101
2011 PM-05 48 34 8 4 4 2 0 84 8 50
2011 PM-06 35 27 8 19 11 0 0 62 30 37
2008 PM 39 32 10 12 7 0 0 71 19 216
2008 PM-02 27 38 19 0 12 4 0 68 12 26
2008 PM-03 50 42 0 8 0 0 0 92 8 12
2008 PM-04 41 30 8 14 6 0 0 71 21 111
2008 PM-05 47 35 9 9 0 0 0 82 9 34
2008 PM-06 28 25 16 16 16 0 0 53 31 32

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 39 28 14 11 7 0 1 68 18 175
2019 PM-03 41 23 23 5 9 0 0 64 14 22
2019 PM-04 29 27 19 14 10 0 1 57 25 70
2019 PM-05 54 28 7 9 2 0 0 83 11 46
2019 PM-06 48 33 5 10 5 0 0 81 14 21
2018 PM 39 34 14 9 3 1 0 73 12 132
2018 PM-03 33 39 11 11 6 0 0 72 17 18
2018 PM-04 29 36 15 15 5 0 0 65 20 55
2018 PM-05 55 19 23 3 0 0 0 74 3 31
2018 PM-06 43 50 7 0 0 0 0 93 0 14
2017 PM 46 34 7 8 4 1 1 81 12 149
2017 PM-03 58 29 4 4 4 0 0 88 8 24
2017 PM-04 45 40 7 3 3 0 2 86 7 60
2017 PM-05 38 48 3 7 3 0 0 86 10 29
2017 PM-06 44 18 9 21 8 0 0 62 29 23
2014 PM 42 29 15 6 5 2 1 73 12 187
2014 PM-02 43 12 6 19 6 12 0 64 29 16
2014 PM-03 28 34 24 5 9 0 0 62 14 21
2014 PM-04 42 29 16 7 2 2 1 74 10 83
2014 PM-05 33 44 8 3 11 0 0 78 14 36
2014 PM-06 54 23 20 4 0 0 0 77 4 26
2011 PM 47 25 9 9 7 3 0 74 17 234
2011 PM-02 37 11 21 5 21 5 0 50 28 19
2011 PM-03 46 23 4 23 4 0 0 69 27 26
2011 PM-04 50 29 8 6 6 2 0 80 12 101
2011 PM-05 46 26 8 10 8 2 0 73 18 50
2011 PM-06 46 22 11 11 5 5 0 71 17 37
2008 PM 50 25 5 8 8 3 0 78 17 217
2008 PM-02 38 31 8 8 15 0 0 69 23 26
2008 PM-03 38 46 8 8 0 0 0 85 8 13
2008 PM-04 54 20 5 9 8 4 0 77 18 111
2008 PM-05 68 24 3 0 0 3 3 97 0 34
2008 PM-06 34 28 3 16 13 6 0 67 30 32

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 37 28 13 16 7 0 1 65 23 174
2019 PM-03 41 23 14 18 5 0 0 64 23 22
2019 PM-04 25 36 12 17 10 0 0 61 28 69
2019 PM-05 54 20 11 11 4 0 0 74 15 46
2019 PM-06 43 33 0 14 5 0 5 80 20 21
2018 PM 41 34 8 13 5 0 0 75 17 132
2018 PM-03 39 28 11 17 6 0 0 67 22 18
2018 PM-04 35 39 7 11 7 0 0 74 19 54
2018 PM-05 48 29 10 10 3 0 0 77 13 31
2018 PM-06 43 50 0 7 0 0 0 93 7 14
2017 PM 40 39 6 9 5 0 0 79 15 148
2017 PM-03 54 25 8 4 8 0 0 79 12 24
2017 PM-04 39 48 5 7 2 0 0 87 8 60
2017 PM-05 42 38 10 10 0 0 0 80 10 29
2017 PM-06 35 32 4 12 17 0 0 67 29 23
2014 PM 39 34 10 10 7 0 0 73 17 187
2014 PM-02 31 31 12 13 12 0 0 62 25 16
2014 PM-03 9 47 29 9 5 0 0 57 14 21
2014 PM-04 45 34 7 8 6 0 0 78 14 83
2014 PM-05 31 42 8 8 11 0 0 72 19 36
2014 PM-06 57 19 4 15 4 0 0 77 20 26
2011 PM 41 29 9 14 6 1 0 71 19 234
2011 PM-02 26 16 11 37 11 0 0 42 47 19
2011 PM-03 35 31 15 19 0 0 0 65 19 26
2011 PM-04 40 38 10 8 5 0 0 77 13 101
2011 PM-05 46 26 6 14 6 2 0 73 20 50
2011 PM-06 51 16 8 14 8 3 0 69 22 37
2008 PM 47 29 7 8 7 0 0 78 15 217
2008 PM-02 31 35 12 12 12 0 0 65 23 26
2008 PM-03 46 46 0 8 0 0 0 92 8 13
2008 PM-04 51 26 9 7 5 0 1 78 13 111
2008 PM-05 65 24 3 6 0 3 0 91 6 34
2008 PM-06 31 34 6 9 19 0 0 66 28 32

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 79 10 8 1 2 0 1 90 2 173
2019 PM-03 73 14 9 0 5 0 0 86 5 22
2019 PM-04 71 11 13 0 1 0 3 85 1 70
2019 PM-05 89 7 0 2 2 0 0 96 4 45
2019 PM-06 85 10 5 0 0 0 0 95 0 20
2017 PM 82 8 5 1 1 1 2 93 2 149
2017 PM-03 88 4 0 0 0 4 4 100 0 24
2017 PM-04 85 7 5 2 0 0 2 93 2 60
2017 PM-05 76 10 10 0 3 0 0 86 3 29
2017 PM-06 75 13 7 4 0 0 0 88 4 23
2014 PM 81 9 1 2 4 0 4 93 6 187
2014 PM-02 81 12 0 0 0 0 6 100 0 16
2014 PM-03 91 5 0 0 5 0 0 95 5 21
2014 PM-04 77 11 0 1 6 0 5 92 8 83
2014 PM-05 78 11 3 3 3 0 3 91 6 36
2014 PM-06 85 4 4 4 0 0 4 92 4 26
2011 PM 82 6 1 4 4 0 2 90 8 233
2011 PM-02 84 0 0 0 16 0 0 84 16 19
2011 PM-03 85 8 0 0 0 0 8 100 0 26
2011 PM-04 83 7 1 3 3 0 3 93 6 101
2011 PM-05 78 2 4 10 6 0 0 80 16 49
2011 PM-06 84 14 0 3 0 0 0 97 3 37
2008 PM 79 5 4 3 5 0 5 88 8 217
2008 PM-02 77 12 0 4 4 0 4 92 8 26
2008 PM-03 69 23 8 0 0 0 0 92 0 13
2008 PM-04 77 3 4 4 6 0 6 86 11 111
2008 PM-05 94 0 3 0 0 0 3 97 0 34
2008 PM-06 78 6 6 3 6 0 0 84 9 32

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 49 24 10 9 6 1 2 75 15 175
2019 PM-03 50 9 23 0 14 0 5 62 14 22
2019 PM-04 37 31 10 13 6 1 1 71 19 70
2019 PM-05 63 24 2 9 2 0 0 87 11 46
2019 PM-06 52 24 10 10 0 0 5 80 10 21
2017 PM 49 30 7 5 4 2 2 83 9 149
2017 PM-03 42 29 8 8 8 0 4 74 17 24
2017 PM-04 55 32 2 5 5 2 0 88 10 60
2017 PM-05 42 41 10 3 0 0 3 86 4 29
2017 PM-06 48 16 23 0 4 4 4 70 5 23
2014 PM 53 23 7 4 7 5 2 81 11 187
2014 PM-02 38 25 6 0 19 12 0 72 21 16
2014 PM-03 48 24 9 5 5 9 0 79 10 21
2014 PM-04 52 20 8 2 8 6 2 79 12 83
2014 PM-05 53 33 3 8 0 0 3 89 9 36
2014 PM-06 57 19 8 4 8 0 4 80 12 26
2011 PM 48 26 4 8 11 2 1 76 20 234
2011 PM-02 47 26 0 5 21 0 0 74 26 19
2011 PM-03 42 31 8 8 12 0 0 73 19 26
2011 PM-04 50 27 5 6 11 1 0 78 17 101
2011 PM-05 58 16 0 10 8 6 2 80 20 50
2011 PM-06 35 32 5 14 8 3 3 71 23 37

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 53 25 10 6 4 2 0 79 10 175
2019 PM-03 64 18 14 0 5 0 0 82 5 22
2019 PM-04 39 30 13 10 4 4 0 72 15 70
2019 PM-05 70 20 7 2 2 0 0 89 4 46
2019 PM-06 57 33 0 5 5 0 0 90 10 21
2018 PM 58 23 7 7 4 2 0 82 11 132
2018 PM-03 61 17 11 6 6 0 0 78 11 18
2018 PM-04 54 20 7 9 7 2 0 75 17 54
2018 PM-05 61 29 6 3 0 0 0 90 3 31
2018 PM-06 50 29 7 7 0 7 0 85 8 14
2017 PM 68 19 4 4 4 1 0 88 8 148
2017 PM-03 79 12 4 0 4 0 0 92 4 24
2017 PM-04 70 18 2 5 3 2 0 90 8 60
2017 PM-05 61 25 7 7 0 0 0 86 7 28
2017 PM-06 57 21 9 4 8 0 0 78 13 23

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 45 27 11 11 6 0 0 72 17 176
2019 PM-03 36 32 18 5 9 0 0 68 14 22
2019 PM-04 30 37 10 14 9 0 0 67 23 70
2019 PM-05 72 13 7 9 0 0 0 85 9 46
2019 PM-06 55 27 5 5 9 0 0 82 14 22
2018 PM 44 32 11 9 5 0 0 75 14 133
2018 PM-03 33 44 6 11 6 0 0 78 17 18
2018 PM-04 40 25 15 11 9 0 0 65 20 55
2018 PM-05 52 29 13 6 0 0 0 81 6 31
2018 PM-06 43 50 0 7 0 0 0 93 7 14
2017 PM 53 28 9 4 6 0 0 81 10 148
2017 PM-03 62 29 4 0 4 0 0 92 4 24
2017 PM-04 58 27 10 0 5 0 0 85 5 59
2017 PM-05 42 45 10 0 3 0 0 86 3 29
2017 PM-06 48 13 4 21 13 0 0 61 34 23
2014 PM 43 34 7 10 6 0 0 77 16 187
2014 PM-02 43 19 12 19 6 0 0 63 25 16
2014 PM-03 19 53 5 14 9 0 0 72 24 21
2014 PM-04 43 35 6 8 7 0 0 78 16 83
2014 PM-05 36 47 6 6 6 0 0 83 11 36
2014 PM-06 65 11 8 16 0 0 0 77 16 26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 40 17 10 5 2 0 68 15 42
2019 PM-05 22 35 17 17 4 4 0 59 23 23
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 36 15 9 9 3 1 65 19 175
2019 PM-03 23 23 27 18 5 5 0 48 24 22
2019 PM-04 27 33 10 9 16 4 1 64 26 70
2019 PM-05 33 35 22 2 4 4 0 70 7 46
2019 PM-06 19 52 10 19 0 0 0 71 19 21
2018 PM 24 31 19 12 10 4 0 57 23 136
2018 PM-03 21 32 21 16 5 5 0 56 22 19
2018 PM-04 27 27 9 15 16 5 0 58 33 55
2018 PM-05 19 31 34 9 3 3 0 52 13 32
2018 PM-06 20 40 20 7 13 0 0 60 20 15
2017 PM 16 32 20 17 10 5 0 51 28 148
2017 PM-03 25 38 8 17 4 9 0 68 23 24
2017 PM-04 15 25 22 15 17 7 0 43 34 60
2017 PM-05 21 38 24 10 3 4 0 61 14 29
2017 PM-06 4 38 23 26 8 0 0 42 35 23
2014 PM 16 31 16 18 9 11 0 52 29 187
2014 PM-02 31 38 6 12 6 6 0 74 20 16
2014 PM-03 5 48 9 14 14 9 0 58 31 21
2014 PM-04 15 28 16 18 10 14 0 49 32 83
2014 PM-05 11 25 33 14 6 11 0 41 22 36
2014 PM-06 23 27 11 31 8 0 0 50 38 26
2011 PM 12 34 15 15 18 6 0 49 35 232
2011 PM-02 11 47 16 5 16 5 0 61 22 19
2011 PM-03 8 38 15 4 31 4 0 48 36 26
2011 PM-04 11 37 16 15 10 10 0 54 28 99
2011 PM-05 16 22 20 20 18 4 0 40 40 50
2011 PM-06 14 32 5 19 30 0 0 46 49 37

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 26 35 16 9 14 1 1 61 23 175
2019 PM-03 27 27 23 9 14 0 0 55 23 22
2019 PM-04 23 34 9 11 21 1 0 58 33 70
2019 PM-05 35 28 24 4 9 0 0 63 13 46
2019 PM-06 19 57 10 14 0 0 0 76 14 21
2018 PM 19 30 18 17 15 1 0 50 32 136
2018 PM-03 21 26 16 26 5 5 0 50 33 19
2018 PM-04 20 25 20 13 20 2 0 46 33 55
2018 PM-05 16 31 22 19 13 0 0 47 31 32
2018 PM-06 20 33 7 27 13 0 0 53 40 15
2017 PM 21 29 16 19 12 1 1 51 32 149
2017 PM-03 29 42 4 17 8 0 0 71 25 24
2017 PM-04 22 18 18 18 20 2 2 41 40 60
2017 PM-05 17 34 17 24 3 4 0 53 29 29
2017 PM-06 13 34 27 18 8 0 0 47 26 23
2014 PM 11 35 17 21 13 3 0 48 35 187
2014 PM-02 25 44 6 19 6 0 0 69 25 16
2014 PM-03 5 57 14 9 9 5 0 65 20 21
2014 PM-04 11 29 19 23 13 5 0 42 38 83
2014 PM-05 8 33 19 19 17 3 0 43 37 36
2014 PM-06 11 31 16 27 15 0 0 42 42 26
2011 PM 11 23 18 21 25 2 0 35 47 232
2011 PM-02 16 16 26 16 26 0 0 32 42 19
2011 PM-03 8 35 15 12 27 4 0 44 40 26
2011 PM-04 7 24 24 20 22 2 0 32 43 99
2011 PM-05 16 16 16 28 20 4 0 33 50 50
2011 PM-06 16 27 0 24 32 0 0 43 57 37
2008 PM 21 33 18 17 11 2 0 54 28 217
2008 PM-02 23 27 27 12 8 4 0 52 20 26
2008 PM-03 31 54 8 8 0 0 0 85 8 13
2008 PM-04 20 34 17 17 10 2 0 55 28 111
2008 PM-05 21 32 12 21 12 3 0 55 33 34
2008 PM-06 19 25 22 19 16 0 0 44 34 32

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 16 28 22 20 10 3 1 45 32 174
2019 PM-03 14 27 18 18 14 9 0 45 35 22
2019 PM-04 12 28 26 19 12 4 0 41 32 69
2019 PM-05 26 22 24 15 13 0 0 48 28 46
2019 PM-06 10 43 24 24 0 0 0 52 24 21
2018 PM 13 24 16 30 13 2 0 39 45 135
2018 PM-03 16 21 32 21 5 5 0 39 28 19
2018 PM-04 11 25 9 36 16 2 0 37 54 55
2018 PM-05 13 29 16 26 16 0 0 42 42 31
2018 PM-06 13 20 13 40 13 0 0 33 53 15
2017 PM 11 29 16 26 14 4 0 42 42 149
2017 PM-03 16 46 17 17 4 0 0 63 21 24
2017 PM-04 7 25 17 23 25 3 0 33 50 60
2017 PM-05 10 27 11 41 3 7 0 40 48 29
2017 PM-06 13 26 23 25 13 0 0 39 38 23
2014 PM 7 23 18 28 19 5 0 32 49 187
2014 PM-02 19 25 19 25 12 0 0 44 37 16
2014 PM-03 5 38 24 24 5 5 0 45 30 21
2014 PM-04 6 19 17 29 22 7 0 27 54 83
2014 PM-05 0 25 22 28 22 3 0 26 51 36
2014 PM-06 15 15 16 34 19 0 0 31 54 26
2011 PM 5 22 13 27 27 6 0 29 57 233
2011 PM-02 11 21 21 16 21 11 0 35 41 19
2011 PM-03 4 27 8 38 15 8 0 33 58 26
2011 PM-04 2 21 13 30 25 8 1 25 60 100
2011 PM-05 8 20 20 26 24 2 0 29 51 50
2011 PM-06 8 24 5 16 46 0 0 32 62 37
2008 PM 9 31 13 22 17 8 0 43 43 216
2008 PM-02 4 35 23 19 12 8 0 42 33 26
2008 PM-03 0 69 0 31 0 0 0 69 31 13
2008 PM-04 9 30 14 20 17 10 0 43 41 110
2008 PM-05 15 24 12 21 21 9 0 42 45 34
2008 PM-06 13 22 9 31 22 3 0 35 55 32

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 13 27 23 21 14 2 1 41 35 175
2019 PM-03 14 32 14 14 18 9 0 50 35 22
2019 PM-04 11 24 24 24 16 0 0 36 40 70
2019 PM-05 22 30 22 13 13 0 0 52 26 46
2019 PM-06 5 29 33 24 5 5 0 35 30 21
2018 PM 10 29 15 26 16 2 0 41 44 136
2018 PM-03 5 32 21 16 16 11 0 41 35 19
2018 PM-04 11 25 16 35 11 2 0 37 46 55
2018 PM-05 13 28 19 16 25 0 0 41 41 32
2018 PM-06 20 33 7 27 13 0 0 53 40 15
2017 PM 9 30 14 31 14 3 0 40 46 149
2017 PM-03 8 42 21 17 12 0 0 50 29 24
2017 PM-04 12 25 7 30 20 7 0 39 54 60
2017 PM-05 3 31 24 31 10 0 0 34 41 29
2017 PM-06 4 30 14 43 8 0 0 35 51 23
2014 PM 6 29 16 29 17 3 0 36 48 187
2014 PM-02 12 12 6 57 12 0 0 25 69 16
2014 PM-03 9 19 29 24 14 5 0 30 40 21
2014 PM-04 7 25 14 32 17 4 0 34 51 83
2014 PM-05 3 28 28 19 19 3 0 31 40 36
2014 PM-06 4 50 4 27 15 0 0 54 43 26
2011 PM 6 29 12 26 24 3 0 36 52 234
2011 PM-02 5 26 5 42 21 0 0 32 63 19
2011 PM-03 8 27 12 15 31 8 0 38 50 26
2011 PM-04 4 35 12 26 19 5 0 41 47 101
2011 PM-05 8 22 16 24 30 0 0 30 54 50
2011 PM-06 8 27 8 27 30 0 0 35 57 37
2008 PM 12 27 17 30 12 1 0 40 43 217
2008 PM-02 8 12 15 58 8 0 0 19 65 26
2008 PM-03 0 38 8 38 15 0 0 38 54 13
2008 PM-04 14 34 15 23 11 3 0 50 34 111
2008 PM-05 12 15 26 38 9 0 0 26 47 34
2008 PM-06 16 22 13 25 25 0 0 38 50 32

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 34 24 18 9 5 7 4 65 15 176
2019 PM-03 50 23 18 5 5 0 0 73 9 22
2019 PM-04 33 21 11 7 7 11 9 68 18 70
2019 PM-05 33 28 24 4 2 9 0 67 7 46
2019 PM-06 23 36 14 23 5 0 0 59 27 22
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM 22 47 18 10 3 0 0 69 14 175
2019 PM-03 18 41 23 18 0 0 0 59 18 22
2019 PM-04 23 43 19 10 6 0 0 66 16 70
2019 PM-05 24 50 15 11 0 0 0 74 11 46
2019 PM-06 19 62 10 5 5 0 0 81 10 21
2018 PM 18 45 19 11 7 0 0 63 18 136
2018 PM-03 11 47 21 16 5 0 0 58 21 19
2018 PM-04 18 42 25 9 5 0 0 60 15 55
2018 PM-05 22 41 22 9 6 0 0 63 16 32
2018 PM-06 13 67 7 7 7 0 0 80 13 15
2017 PM 22 41 21 10 5 1 0 63 16 148
2017 PM-03 37 38 17 0 8 0 0 75 8 24
2017 PM-04 18 40 22 12 8 0 0 59 20 60
2017 PM-05 28 41 21 7 3 0 0 69 10 29
2017 PM-06 9 42 26 23 0 0 0 51 23 23
2014 PM 16 46 20 13 4 1 0 62 17 187
2014 PM-02 19 50 19 6 6 0 0 69 12 16
2014 PM-03 5 86 5 0 0 5 0 95 0 21
2014 PM-04 15 40 28 16 2 0 0 54 18 83
2014 PM-05 14 36 22 19 8 0 0 50 28 36
2014 PM-06 27 42 12 11 4 4 0 72 16 26
2011 PM 18 43 14 14 11 1 0 61 25 234
2011 PM-02 16 37 16 16 5 11 0 59 24 19
2011 PM-03 38 31 15 12 4 0 0 69 15 26
2011 PM-04 12 49 15 13 12 0 0 60 25 101
2011 PM-05 22 36 18 10 14 0 0 58 24 50
2011 PM-06 14 46 5 22 14 0 0 59 35 37

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)