2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 35 0 5 0 0 0 95 5 40
2019 Scientific and Professional 36 46 3 11 3 0 0 82 14 744
2019 Administration and Foreign Services 41 45 4 7 3 0 0 86 10 451
2019 Technical 50 39 4 7 1 0 0 88 8 111
2019 Administrative Support 44 44 4 4 4 0 0 88 8 25
2019 Operational 33 58 8 0 0 0 0 92 0 12
2019 Other occupational category 56 36 2 5 0 1 0 92 5 89
2017 Executive 33 48 2 9 7 0 0 81 17 42
2017 Scientific and Professional 31 49 4 12 4 0 0 80 16 623
2017 Administration and Foreign Services 40 45 4 9 3 0 0 85 12 368
2017 Technical 41 46 1 10 2 0 0 87 12 129
2017 Administrative Support 57 30 3 10 0 0 0 87 10 30
2017 Operational 37 47 5 11 0 0 0 84 11 19
2017 Other occupational category 58 32 0 8 2 0 0 90 10 43
2014 Executive 23 61 2 10 4 0 0 84 14 51
2014 Scientific and Professional 29 45 6 15 5 0 0 74 20 656
2014 Administration and Foreign Services 34 48 5 9 4 0 0 82 13 468
2014 Technical 55 38 1 3 3 0 0 93 6 155
2014 Administrative Support 52 33 5 7 3 0 0 85 10 60
2014 Operational 58 33 4 4 0 0 0 92 4 24
2014 Other occupational category 46 43 0 11 0 0 0 89 11 25

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 13 3 5 0 0 0 93 5 40
2019 Scientific and Professional 72 15 5 5 3 0 0 87 8 742
2019 Administration and Foreign Services 71 16 3 7 3 0 0 87 10 450
2019 Technical 72 18 5 3 1 0 1 91 4 111
2019 Administrative Support 64 28 4 0 4 0 0 92 4 25
2019 Operational 92 0 0 8 0 0 0 92 8 12
2019 Other occupational category 77 10 3 8 1 0 0 87 9 90
2017 Executive 79 9 5 5 2 0 0 88 7 42
2017 Scientific and Professional 66 16 5 6 5 1 0 84 11 623
2017 Administration and Foreign Services 63 21 6 7 3 0 1 84 10 368
2017 Technical 76 12 1 3 2 0 5 93 6 129
2017 Administrative Support 73 23 3 0 0 0 0 97 0 30
2017 Operational 84 16 0 0 0 0 0 100 0 19
2017 Other occupational category 83 9 5 0 0 3 0 95 0 43
2014 Executive 63 30 2 4 2 0 0 92 6 51
2014 Scientific and Professional 66 18 3 7 6 0 1 84 13 655
2014 Administration and Foreign Services 64 19 5 6 5 0 2 84 11 466
2014 Technical 77 13 3 3 1 0 3 93 4 155
2014 Administrative Support 67 18 10 2 3 0 0 85 5 60
2014 Operational 79 13 0 0 4 0 4 96 4 24
2014 Other occupational category 79 16 0 0 5 0 0 95 5 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 28 5 0 3 0 0 93 3 40
2019 Scientific and Professional 42 35 7 10 5 0 0 78 16 743
2019 Administration and Foreign Services 49 33 6 7 5 0 0 82 12 451
2019 Technical 38 45 6 5 5 0 0 83 11 112
2019 Administrative Support 56 28 8 8 0 0 0 84 8 25
2019 Operational 25 50 8 17 0 0 0 75 17 12
2019 Other occupational category 64 19 6 11 0 0 0 83 11 89
2017 Executive 49 37 7 7 0 0 0 85 7 41
2017 Scientific and Professional 38 36 6 13 8 0 0 74 20 623
2017 Administration and Foreign Services 44 38 4 10 5 0 0 82 14 368
2017 Technical 39 35 6 16 4 0 0 74 20 128
2017 Administrative Support 47 37 0 13 3 0 0 83 17 30
2017 Operational 32 63 0 5 0 0 0 95 5 19
2017 Other occupational category 53 25 9 14 0 0 0 77 14 43
2014 Executive 53 35 0 8 4 0 0 88 12 51
2014 Scientific and Professional 29 33 9 15 14 0 0 62 28 654
2014 Administration and Foreign Services 39 36 7 11 6 0 0 76 17 468
2014 Technical 42 35 6 12 5 0 0 78 16 155
2014 Administrative Support 47 34 7 8 5 0 0 80 13 60
2014 Operational 67 33 0 0 0 0 0 100 0 24
2014 Other occupational category 49 32 4 12 4 0 0 80 16 25

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 30 3 5 0 0 0 93 5 40
2019 Scientific and Professional 33 42 10 11 3 0 1 75 15 740
2019 Administration and Foreign Services 35 38 11 11 5 0 0 73 16 448
2019 Technical 41 33 9 11 6 0 0 74 17 112
2019 Administrative Support 36 44 8 8 4 0 0 80 12 25
2019 Operational 25 50 25 0 0 0 0 75 0 12
2019 Other occupational category 37 40 10 9 2 0 0 78 12 89
2018 Executive 50 35 6 6 0 0 3 88 6 34
2018 Scientific and Professional 25 43 10 16 5 0 1 69 21 572
2018 Administration and Foreign Services 31 39 13 13 4 0 0 70 17 356
2018 Technical 28 45 4 15 7 0 1 74 22 106
2018 Administrative Support 27 32 14 23 5 0 0 59 27 22
2018 Operational 56 25 0 19 0 0 0 81 19 16
2018 Other occupational category 33 51 9 6 2 0 0 84 7 60
2017 Executive 43 45 2 7 2 0 0 88 9 42
2017 Scientific and Professional 29 39 12 13 6 0 0 69 19 622
2017 Administration and Foreign Services 37 38 9 11 5 0 0 75 16 368
2017 Technical 30 46 7 15 3 0 0 75 18 129
2017 Administrative Support 38 41 3 10 7 0 0 79 17 29
2017 Operational 42 42 0 16 0 0 0 84 16 19
2017 Other occupational category 46 34 4 9 7 0 0 80 15 43
2014 Executive 38 38 12 6 4 0 2 77 10 50
2014 Scientific and Professional 22 43 13 16 6 0 0 65 22 655
2014 Administration and Foreign Services 28 42 13 11 6 0 0 70 17 466
2014 Technical 44 36 6 9 4 0 1 80 13 155
2014 Administrative Support 45 31 7 13 3 0 0 77 16 60
2014 Operational 54 38 4 4 0 0 0 92 4 24
2014 Other occupational category 57 24 5 11 4 0 0 80 15 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 23 5 3 0 0 0 93 3 40
2019 Scientific and Professional 53 34 7 5 2 0 0 87 6 738
2019 Administration and Foreign Services 51 32 7 6 4 0 0 83 10 445
2019 Technical 53 30 5 8 4 0 0 83 12 112
2019 Administrative Support 44 40 8 4 4 0 0 84 8 25
2019 Operational 33 50 8 0 8 0 0 83 8 12
2019 Other occupational category 61 28 9 2 0 0 0 89 2 88
2017 Executive 62 26 9 2 0 0 0 88 2 42
2017 Scientific and Professional 52 33 6 7 1 0 0 85 8 616
2017 Administration and Foreign Services 50 37 7 4 3 0 0 87 7 367
2017 Technical 56 35 3 4 2 0 0 91 6 128
2017 Administrative Support 57 23 10 10 0 0 0 80 10 30
2017 Operational 47 47 5 0 0 0 0 95 0 19
2017 Other occupational category 71 21 4 0 2 0 3 94 2 43
2014 Executive 55 37 6 2 0 0 0 92 2 51
2014 Scientific and Professional 46 35 8 6 4 0 0 82 10 655
2014 Administration and Foreign Services 46 38 9 6 1 0 0 84 7 466
2014 Technical 66 27 3 1 3 0 0 93 4 156
2014 Administrative Support 50 33 8 3 3 0 2 85 7 60
2014 Operational 67 25 8 0 0 0 0 92 0 24
2014 Other occupational category 52 37 3 0 4 4 0 93 4 25

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 45 33 8 13 3 0 0 78 15 40
2019 Scientific and Professional 46 35 7 8 3 0 0 82 11 743
2019 Administration and Foreign Services 49 28 6 10 8 0 0 77 17 449
2019 Technical 52 30 7 5 4 0 1 83 10 112
2019 Administrative Support 36 44 12 8 0 0 0 80 8 25
2019 Operational 33 8 17 17 25 0 0 42 42 12
2019 Other occupational category 69 20 8 1 1 1 0 90 2 89
2018 Executive 34 34 19 6 6 0 0 69 13 32
2018 Scientific and Professional 42 36 9 8 5 0 0 78 13 570
2018 Administration and Foreign Services 46 32 8 9 5 0 1 79 14 351
2018 Technical 54 30 8 7 2 0 0 84 9 105
2018 Administrative Support 32 45 14 5 5 0 0 77 9 22
2018 Operational 19 31 13 19 13 6 0 53 33 16
2018 Other occupational category 73 19 2 1 2 2 2 95 3 60
2017 Executive 41 26 5 19 9 0 0 67 28 42
2017 Scientific and Professional 44 35 6 9 5 0 0 79 15 621
2017 Administration and Foreign Services 46 33 10 8 5 0 0 78 12 368
2017 Technical 47 34 10 8 2 0 0 81 9 129
2017 Administrative Support 63 17 7 7 7 0 0 80 13 30
2017 Operational 37 42 21 0 0 0 0 79 0 19
2017 Other occupational category 75 14 1 7 3 0 0 90 9 43
2014 Executive 27 30 12 20 12 0 0 57 32 51
2014 Scientific and Professional 34 32 10 15 9 0 0 65 24 656
2014 Administration and Foreign Services 42 28 11 11 6 0 0 71 18 468
2014 Technical 53 32 7 4 4 0 0 85 8 156
2014 Administrative Support 42 33 13 5 7 0 0 75 12 60
2014 Operational 54 29 13 0 4 0 0 83 4 24
2014 Other occupational category 45 42 8 5 0 0 0 87 5 25

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 33 3 5 0 0 0 93 5 40
2019 Scientific and Professional 40 39 9 8 4 0 0 79 12 742
2019 Administration and Foreign Services 32 38 13 9 8 0 0 70 17 451
2019 Technical 36 40 12 8 4 0 0 76 13 112
2019 Administrative Support 32 48 12 8 0 0 0 80 8 25
2019 Operational 9 9 73 0 9 0 0 18 9 11
2019 Other occupational category 47 34 6 10 2 0 0 82 13 90
2018 Executive 56 32 6 6 0 0 0 88 6 34
2018 Scientific and Professional 32 43 12 9 5 0 0 75 13 572
2018 Administration and Foreign Services 32 40 12 11 5 0 0 72 16 354
2018 Technical 26 45 16 9 5 0 0 71 14 103
2018 Administrative Support 32 27 18 23 0 0 0 59 23 22
2018 Operational 7 40 7 27 20 0 0 47 47 15
2018 Other occupational category 43 40 9 5 4 0 0 83 8 59
2017 Executive 50 45 2 2 0 0 0 95 2 42
2017 Scientific and Professional 35 43 6 11 6 0 0 77 16 622
2017 Administration and Foreign Services 31 45 10 10 4 0 0 76 14 368
2017 Technical 32 48 9 6 5 0 0 80 11 129
2017 Administrative Support 33 47 7 3 10 0 0 80 13 30
2017 Operational 16 47 32 5 0 0 0 63 5 19
2017 Other occupational category 51 30 14 3 3 0 0 81 5 43
2014 Executive 51 39 4 4 2 0 0 90 6 51
2014 Scientific and Professional 27 47 10 10 5 0 0 74 15 656
2014 Administration and Foreign Services 22 48 12 10 9 0 0 70 19 468
2014 Technical 40 43 8 5 4 0 0 83 8 156
2014 Administrative Support 30 37 17 10 7 0 0 67 17 60
2014 Operational 17 50 25 4 4 0 0 67 8 24
2014 Other occupational category 26 36 31 8 0 0 0 62 8 25

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 33 44 13 10 0 0 0 77 10 39
2019 Scientific and Professional 34 39 10 12 5 0 0 73 17 743
2019 Administration and Foreign Services 35 31 13 12 8 0 0 66 20 450
2019 Technical 23 37 15 15 10 0 0 59 25 111
2019 Administrative Support 44 20 20 8 8 0 0 64 16 25
2019 Operational 0 42 25 17 17 0 0 42 33 12
2019 Other occupational category 64 25 4 6 1 0 0 89 7 89
2018 Executive 29 38 18 12 3 0 0 68 15 34
2018 Scientific and Professional 29 34 16 11 9 0 0 63 21 571
2018 Administration and Foreign Services 31 30 16 14 9 0 0 61 23 354
2018 Technical 17 33 21 19 10 0 0 50 29 106
2018 Administrative Support 14 27 14 36 5 0 5 43 43 22
2018 Operational 6 19 19 13 44 0 0 25 56 16
2018 Other occupational category 64 26 4 4 3 0 0 90 7 60
2017 Executive 19 36 19 21 5 0 0 55 26 42
2017 Scientific and Professional 28 40 11 11 10 1 0 68 21 623
2017 Administration and Foreign Services 29 37 13 13 8 0 0 66 21 367
2017 Technical 18 33 17 16 15 1 0 51 31 128
2017 Administrative Support 30 34 17 7 13 0 0 63 20 30
2017 Operational 16 37 21 26 0 0 0 53 26 19
2017 Other occupational category 51 33 8 6 3 0 0 84 8 43
2014 Executive 27 43 12 14 4 0 0 70 18 51
2014 Scientific and Professional 22 35 15 19 10 0 0 57 28 655
2014 Administration and Foreign Services 22 36 16 14 11 0 0 58 25 468
2014 Technical 29 38 10 13 10 0 0 67 23 156
2014 Administrative Support 24 31 13 25 5 0 2 56 31 60
2014 Operational 21 29 33 13 4 0 0 50 17 24
2014 Other occupational category 41 36 8 14 0 0 0 78 14 25

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 31 3 0 0 0 0 97 0 39
2019 Scientific and Professional 33 42 8 12 5 0 0 75 17 739
2019 Administration and Foreign Services 32 39 10 12 6 0 0 72 18 450
2019 Technical 31 39 14 14 4 0 0 69 17 111
2019 Administrative Support 38 46 8 8 0 0 0 83 8 24
2019 Operational 8 25 25 17 25 0 0 33 42 12
2019 Other occupational category 39 38 5 14 4 0 0 77 18 90
2018 Executive 50 47 3 0 0 0 0 97 0 34
2018 Scientific and Professional 29 44 11 11 6 0 0 72 17 568
2018 Administration and Foreign Services 32 38 10 14 5 0 0 70 20 355
2018 Technical 24 48 11 13 4 0 0 72 17 106
2018 Administrative Support 18 27 27 27 0 0 0 45 27 22
2018 Operational 25 13 19 19 25 0 0 38 44 16
2018 Other occupational category 34 44 13 5 4 0 0 79 9 60
2017 Executive 50 33 7 2 7 0 0 83 10 42
2017 Scientific and Professional 31 42 7 13 7 0 0 73 20 621
2017 Administration and Foreign Services 32 39 12 11 6 0 0 71 17 367
2017 Technical 30 37 13 16 4 0 0 67 19 129
2017 Administrative Support 33 40 10 10 7 0 0 73 17 30
2017 Operational 26 42 11 16 5 0 0 68 21 19
2017 Other occupational category 52 24 6 13 5 0 0 76 18 43

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 82 11 5 0 3 0 0 92 3 38
2019 Scientific and Professional 43 38 9 7 3 0 0 81 10 744
2019 Administration and Foreign Services 42 37 11 6 4 0 0 79 10 449
2019 Technical 35 42 9 10 4 0 0 77 14 111
2019 Administrative Support 44 36 20 0 0 0 0 80 0 25
2019 Operational 17 50 25 0 8 0 0 67 8 12
2019 Other occupational category 59 22 6 8 4 0 0 82 12 88
2018 Executive 79 21 0 0 0 0 0 100 0 34
2018 Scientific and Professional 40 42 10 6 3 0 0 82 8 573
2018 Administration and Foreign Services 41 42 11 4 1 0 0 84 6 355
2018 Technical 30 47 10 8 4 0 0 77 12 106
2018 Administrative Support 36 41 9 9 5 0 0 77 14 22
2018 Operational 25 25 13 19 0 19 0 62 23 16
2018 Other occupational category 53 36 6 4 2 0 0 88 5 60
2017 Executive 62 29 2 5 2 0 0 90 7 42
2017 Scientific and Professional 38 40 11 6 5 1 0 78 11 622
2017 Administration and Foreign Services 39 41 11 6 3 1 0 81 9 367
2017 Technical 38 35 13 10 4 0 0 73 14 129
2017 Administrative Support 53 30 10 0 7 0 0 83 7 30
2017 Operational 37 42 11 0 11 0 0 79 11 19
2017 Other occupational category 61 27 0 10 3 0 0 87 13 43
2014 Executive 61 33 2 2 2 0 0 94 4 51
2014 Scientific and Professional 37 39 11 9 3 1 0 77 13 656
2014 Administration and Foreign Services 34 44 12 7 3 1 0 78 10 467
2014 Technical 46 40 7 3 3 1 0 86 7 155
2014 Administrative Support 37 35 15 7 7 0 0 71 13 60
2014 Operational 42 29 21 4 4 0 0 71 8 24
2014 Other occupational category 46 38 5 11 0 0 0 84 11 25

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 41 38 13 3 5 0 0 79 8 39
2019 Scientific and Professional 36 38 11 9 6 0 0 74 15 744
2019 Administration and Foreign Services 37 31 11 12 9 0 0 69 21 447
2019 Technical 24 39 17 16 6 0 0 62 21 109
2019 Administrative Support 36 28 24 8 4 0 0 64 12 25
2019 Operational 0 42 25 8 25 0 0 42 33 12
2019 Other occupational category 49 34 7 9 1 0 0 83 10 90
2018 Executive 47 32 15 6 0 0 0 79 6 34
2018 Scientific and Professional 32 37 11 11 9 0 0 69 20 571
2018 Administration and Foreign Services 34 33 12 13 8 1 0 67 21 355
2018 Technical 20 40 15 17 8 0 0 59 25 106
2018 Administrative Support 23 27 18 23 9 0 0 50 32 22
2018 Operational 0 31 13 25 25 6 0 33 53 16
2018 Other occupational category 52 35 9 3 2 0 0 86 5 60
2017 Executive 33 36 16 14 0 0 0 69 14 42
2017 Scientific and Professional 30 38 10 13 9 0 0 69 21 622
2017 Administration and Foreign Services 30 40 11 9 9 1 0 71 18 368
2017 Technical 22 36 15 16 11 0 0 58 27 129
2017 Administrative Support 37 30 7 13 13 0 0 67 27 30
2017 Operational 16 42 21 5 16 0 0 58 21 19
2017 Other occupational category 47 33 11 5 3 0 0 81 8 43

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 74 18 5 3 0 0 0 92 3 39
2019 Scientific and Professional 51 35 9 3 2 0 0 86 5 735
2019 Administration and Foreign Services 52 30 11 5 2 0 0 82 8 445
2019 Technical 43 40 11 4 3 0 0 83 6 111
2019 Administrative Support 68 12 20 0 0 0 0 80 0 25
2019 Operational 25 42 33 0 0 0 0 67 0 12
2019 Other occupational category 52 34 8 6 0 0 0 86 6 90
2018 Executive 85 12 3 0 0 0 0 97 0 33
2018 Scientific and Professional 49 37 9 4 1 0 0 86 5 568
2018 Administration and Foreign Services 47 34 11 6 2 0 0 81 8 352
2018 Technical 43 44 9 2 3 0 0 87 5 105
2018 Administrative Support 50 27 18 5 0 0 0 77 5 22
2018 Operational 31 19 38 6 6 0 0 50 13 16
2018 Other occupational category 48 41 9 2 0 0 0 89 2 59
2017 Executive 67 29 0 5 0 0 0 95 5 42
2017 Scientific and Professional 48 37 8 5 2 0 0 85 7 623
2017 Administration and Foreign Services 49 37 9 3 1 0 0 87 4 367
2017 Technical 56 35 7 2 1 0 0 91 2 129
2017 Administrative Support 53 37 7 0 3 0 0 90 3 30
2017 Operational 42 42 11 5 0 0 0 84 5 19
2017 Other occupational category 57 36 0 5 3 0 0 92 8 43
2014 Executive 69 26 4 2 0 0 0 94 2 51
2014 Scientific and Professional 58 30 8 3 1 0 0 88 4 656
2014 Administration and Foreign Services 57 29 9 3 2 0 0 86 5 467
2014 Technical 70 21 6 2 1 0 0 92 3 156
2014 Administrative Support 63 23 10 0 3 0 0 87 3 60
2014 Operational 58 33 0 8 0 0 0 92 8 24
2014 Other occupational category 49 28 20 0 0 0 3 80 0 25

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 31 0 0 3 0 0 97 3 39
2019 Scientific and Professional 32 42 12 10 5 0 0 74 14 740
2019 Administration and Foreign Services 30 39 12 11 8 0 0 69 19 447
2019 Technical 24 41 15 12 6 0 1 66 18 111
2019 Administrative Support 32 44 12 12 0 0 0 76 12 25
2019 Operational 8 33 33 17 8 0 0 42 25 12
2019 Other occupational category 50 31 8 5 5 0 1 82 10 90
2018 Executive 53 32 9 3 3 0 0 85 6 34
2018 Scientific and Professional 29 40 11 12 7 1 0 69 19 568
2018 Administration and Foreign Services 29 37 11 16 6 0 0 67 22 353
2018 Technical 23 46 9 15 7 0 0 69 22 106
2018 Administrative Support 18 23 23 27 5 0 5 43 33 22
2018 Operational 6 25 13 31 25 0 0 31 56 16
2018 Other occupational category 52 28 11 5 4 0 0 80 9 60
2017 Executive 36 48 5 7 5 0 0 84 12 42
2017 Scientific and Professional 32 39 9 13 6 0 0 71 19 623
2017 Administration and Foreign Services 29 38 12 14 7 0 0 67 21 366
2017 Technical 24 51 8 12 5 0 0 75 17 128
2017 Administrative Support 37 27 10 17 10 0 0 63 27 30
2017 Operational 26 32 21 5 16 0 0 58 21 19
2017 Other occupational category 58 25 12 4 1 0 0 83 5 43
2014 Executive 43 45 6 6 0 0 0 88 6 51
2014 Scientific and Professional 23 42 11 16 8 0 0 65 24 655
2014 Administration and Foreign Services 21 40 13 17 8 0 0 62 25 468
2014 Technical 30 44 7 14 5 0 1 74 19 156
2014 Administrative Support 23 38 20 10 8 0 0 61 18 60
2014 Operational 21 63 8 4 4 0 0 83 8 24
2014 Other occupational category 37 32 12 19 0 0 0 69 19 25

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 67 26 5 3 0 0 0 92 3 39
2019 Scientific and Professional 39 35 12 9 5 0 0 74 14 743
2019 Administration and Foreign Services 38 36 11 9 6 0 0 74 15 448
2019 Technical 25 40 20 5 10 0 0 65 15 111
2019 Administrative Support 38 38 17 8 0 0 0 75 8 24
2019 Operational 0 33 42 8 17 0 0 33 25 12
2019 Other occupational category 55 24 9 10 1 0 0 80 11 90
2018 Executive 61 30 6 3 0 0 0 91 3 33
2018 Scientific and Professional 36 34 13 11 6 0 0 70 17 566
2018 Administration and Foreign Services 38 33 12 9 7 0 0 72 17 353
2018 Technical 33 30 21 9 7 0 0 63 16 106
2018 Administrative Support 32 32 9 18 9 0 0 64 27 22
2018 Operational 6 31 25 25 13 0 0 38 38 16
2018 Other occupational category 57 31 9 0 3 0 0 88 3 60
2017 Executive 45 31 9 12 2 0 0 76 14 42
2017 Scientific and Professional 35 36 11 12 6 0 0 71 18 623
2017 Administration and Foreign Services 34 37 11 11 6 0 0 71 18 367
2017 Technical 33 39 10 9 9 0 0 72 18 129
2017 Administrative Support 37 27 17 13 7 0 0 63 20 30
2017 Operational 26 26 26 11 11 0 0 53 21 19
2017 Other occupational category 57 23 6 9 5 0 0 80 14 43
2014 Executive 55 28 10 6 2 0 0 82 8 51
2014 Scientific and Professional 28 38 11 15 8 0 0 66 23 654
2014 Administration and Foreign Services 29 37 15 12 7 0 0 66 19 467
2014 Technical 37 39 10 9 5 0 0 76 14 156
2014 Administrative Support 28 32 22 13 5 0 0 60 19 60
2014 Operational 21 46 25 4 4 0 0 67 8 24
2014 Other occupational category 30 51 0 19 0 0 0 81 19 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 38 5 5 3 0 0 88 8 40
2019 Scientific and Professional 34 40 12 10 3 0 1 75 13 732
2019 Administration and Foreign Services 36 35 12 11 6 1 0 71 17 430
2019 Technical 36 38 13 9 4 0 0 74 13 112
2019 Administrative Support 46 42 13 0 0 0 0 88 0 24
2019 Operational 8 33 33 0 25 0 0 42 25 12
2019 Other occupational category 60 27 6 4 0 2 1 90 4 90
2018 Executive 44 41 6 6 3 0 0 85 9 34
2018 Scientific and Professional 27 37 16 12 6 1 1 66 18 571
2018 Administration and Foreign Services 33 37 13 10 6 0 0 71 16 353
2018 Technical 24 42 15 12 7 0 0 66 19 106
2018 Administrative Support 27 32 14 18 5 0 5 62 24 22
2018 Operational 6 25 25 44 0 0 0 31 44 16
2018 Other occupational category 53 34 5 1 4 0 4 90 5 59
2017 Executive 34 47 12 2 2 0 2 83 5 42
2017 Scientific and Professional 30 39 13 11 6 1 1 70 17 623
2017 Administration and Foreign Services 35 37 11 12 5 0 0 72 17 367
2017 Technical 33 39 8 12 6 0 1 73 19 129
2017 Administrative Support 37 40 13 3 3 3 0 79 7 30
2017 Operational 21 58 5 5 11 0 0 79 16 19
2017 Other occupational category 66 21 3 8 3 0 0 87 10 42
2014 Executive 45 35 6 12 2 0 0 80 14 51
2014 Scientific and Professional 24 40 15 13 7 0 0 64 20 654
2014 Administration and Foreign Services 27 39 14 15 5 0 0 66 20 468
2014 Technical 42 40 7 5 6 0 1 82 11 156
2014 Administrative Support 37 35 15 7 7 0 0 71 13 60
2014 Operational 25 50 17 0 8 0 0 75 8 24
2014 Other occupational category 30 39 19 7 0 0 4 72 7 25

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 33 5 3 5 0 0 88 8 40
2019 Scientific and Professional 43 40 7 7 3 0 0 83 10 745
2019 Administration and Foreign Services 38 37 13 7 5 0 0 75 12 450
2019 Technical 39 44 10 4 3 0 0 83 7 112
2019 Administrative Support 48 28 12 12 0 0 0 76 12 25
2019 Operational 25 42 17 17 0 0 0 67 17 12
2019 Other occupational category 51 29 9 7 2 1 0 81 9 89
2018 Executive 50 29 15 6 0 0 0 79 6 34
2018 Scientific and Professional 37 38 14 8 3 0 0 75 11 573
2018 Administration and Foreign Services 38 38 10 11 4 0 0 76 14 353
2018 Technical 28 50 12 7 3 0 0 78 9 106
2018 Administrative Support 41 27 14 18 0 0 0 68 18 22
2018 Operational 25 19 19 31 6 0 0 44 38 16
2018 Other occupational category 55 33 10 0 2 0 0 88 2 60
2017 Executive 44 49 5 2 0 0 0 93 2 41
2017 Scientific and Professional 39 38 11 7 4 0 0 77 12 622
2017 Administration and Foreign Services 38 41 9 9 3 0 0 79 12 365
2017 Technical 43 36 15 3 4 0 0 78 7 129
2017 Administrative Support 40 37 13 7 3 0 0 77 10 30
2017 Operational 32 53 5 11 0 0 0 84 11 19
2017 Other occupational category 61 28 4 5 3 0 0 88 8 43
2014 Executive 53 37 4 4 2 0 0 90 6 51
2014 Scientific and Professional 34 39 14 8 4 0 0 73 13 655
2014 Administration and Foreign Services 30 41 14 10 5 0 0 71 14 468
2014 Technical 49 41 6 3 1 0 0 90 5 156
2014 Administrative Support 38 40 13 2 7 0 0 78 8 60
2014 Operational 33 50 4 13 0 0 0 83 13 24
2014 Other occupational category 30 58 8 0 3 0 0 89 3 25

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 15 30 20 20 15 0 0 45 35 40
2019 Scientific and Professional 33 33 18 11 4 0 0 66 16 739
2019 Administration and Foreign Services 38 34 17 7 4 0 1 73 11 447
2019 Technical 39 39 17 4 1 0 1 78 5 109
2019 Administrative Support 60 24 8 4 0 4 0 88 4 25
2019 Operational 58 25 8 0 8 0 0 83 8 12
2019 Other occupational category 65 26 7 2 1 0 0 90 3 89
2018 Executive 18 21 24 24 15 0 0 38 38 34
2018 Scientific and Professional 31 34 18 11 6 0 0 65 17 570
2018 Administration and Foreign Services 35 34 16 10 4 0 0 69 14 357
2018 Technical 46 32 10 9 3 0 0 78 11 105
2018 Administrative Support 41 36 14 9 0 0 0 77 9 22
2018 Operational 38 38 13 6 6 0 0 75 13 16
2018 Other occupational category 63 25 8 2 3 0 0 88 5 60
2017 Executive 2 20 24 22 27 0 5 23 51 41
2017 Scientific and Professional 32 39 15 9 4 0 1 71 13 622
2017 Administration and Foreign Services 35 38 19 4 3 0 0 74 7 368
2017 Technical 34 39 17 5 4 0 1 73 9 129
2017 Administrative Support 66 20 10 0 3 0 0 87 3 30
2017 Operational 63 21 11 5 0 0 0 84 5 19
2017 Other occupational category 64 21 5 6 1 0 3 88 7 43
2014 Executive 9 24 20 28 18 0 2 34 46 51
2014 Scientific and Professional 25 32 22 13 8 0 1 57 21 656
2014 Administration and Foreign Services 30 41 20 6 3 0 0 71 8 468
2014 Technical 47 35 11 3 3 0 1 83 6 156
2014 Administrative Support 59 27 10 3 2 0 0 85 5 60
2014 Operational 50 46 4 0 0 0 0 96 0 24
2014 Other occupational category 40 40 7 8 4 0 0 81 12 25

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 5 15 28 43 10 0 0 53 20 40
2019 Scientific and Professional 8 22 41 20 7 1 1 28 31 744
2019 Administration and Foreign Services 10 26 38 18 7 0 1 25 37 445
2019 Technical 5 20 40 22 13 0 1 35 25 111
2019 Administrative Support 4 29 29 29 8 0 0 38 33 24
2019 Operational 33 8 42 17 0 0 0 17 42 12
2019 Other occupational category 1 7 32 35 23 0 1 59 9 90
2018 Executive 9 21 38 26 3 0 3 30 30 34
2018 Scientific and Professional 9 20 43 20 7 1 0 27 29 566
2018 Administration and Foreign Services 9 27 40 18 5 1 1 23 36 354
2018 Technical 5 24 40 25 8 0 0 32 28 106
2018 Administrative Support 9 18 55 14 5 0 0 18 27 22
2018 Operational 38 13 44 6 0 0 0 6 50 16
2018 Other occupational category 1 11 32 20 30 0 5 53 12 60
2017 Executive 14 33 33 14 5 0 0 19 48 42
2017 Scientific and Professional 12 27 38 17 6 0 1 23 39 623
2017 Administration and Foreign Services 12 21 42 17 5 1 2 23 34 364
2017 Technical 6 25 39 16 11 1 2 28 32 129
2017 Administrative Support 7 21 20 24 21 3 3 48 30 29
2017 Operational 11 26 37 11 16 0 0 26 37 19
2017 Other occupational category 5 13 20 36 16 0 11 58 20 43
2014 Executive 12 22 33 20 11 0 2 32 34 51
2014 Scientific and Professional 13 34 35 14 3 1 1 18 47 656
2014 Administration and Foreign Services 15 29 38 13 4 0 1 17 44 465
2014 Technical 7 23 29 28 11 1 1 40 30 156
2014 Administrative Support 5 25 22 27 17 2 3 46 31 60
2014 Operational 4 25 25 29 8 0 8 41 32 24
2014 Other occupational category 8 32 27 20 12 0 0 32 41 25

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 5 15 18 43 18 0 3 62 21 40
2019 Scientific and Professional 7 15 31 29 16 2 1 46 22 740
2019 Administration and Foreign Services 10 18 27 27 15 2 1 43 29 443
2019 Technical 11 10 24 28 23 3 1 53 21 111
2019 Administrative Support 4 21 42 17 13 4 0 30 26 24
2019 Operational 33 25 33 0 8 0 0 8 58 12
2019 Other occupational category 0 9 10 26 51 1 2 80 9 90
2018 Executive 9 9 26 32 21 0 3 55 18 34
2018 Scientific and Professional 10 20 31 26 11 2 0 38 31 564
2018 Administration and Foreign Services 9 20 32 25 11 2 1 37 30 352
2018 Technical 8 20 24 33 15 0 0 48 28 106
2018 Administrative Support 9 32 27 9 18 5 0 29 43 22
2018 Operational 31 6 44 13 6 0 0 19 38 16
2018 Other occupational category 1 7 5 30 47 4 7 87 8 60
2017 Executive 20 10 34 24 12 0 0 37 30 41
2017 Scientific and Professional 14 21 31 21 10 1 2 32 36 620
2017 Administration and Foreign Services 7 19 28 26 13 3 3 42 28 363
2017 Technical 11 19 23 27 18 1 1 46 31 129
2017 Administrative Support 4 18 21 25 29 3 0 56 22 28
2017 Operational 16 21 37 5 16 5 0 22 39 19
2017 Other occupational category 7 6 17 26 37 3 5 68 14 42
2014 Executive 12 16 31 26 15 0 0 41 28 51
2014 Scientific and Professional 15 28 31 18 6 2 1 25 43 654
2014 Administration and Foreign Services 15 25 30 18 7 2 2 27 42 466
2014 Technical 8 15 28 26 20 2 1 48 24 156
2014 Administrative Support 15 20 21 19 17 2 7 39 38 60
2014 Operational 8 13 46 13 4 4 13 20 25 24
2014 Other occupational category 12 19 23 21 21 3 0 43 33 25

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 10 18 35 20 18 0 0 38 28 40
2019 Scientific and Professional 20 29 32 14 3 0 1 17 50 740
2019 Administration and Foreign Services 24 29 29 12 4 0 1 17 54 447
2019 Technical 19 23 26 21 8 2 2 30 44 112
2019 Administrative Support 13 21 46 17 4 0 0 21 33 24
2019 Operational 25 33 17 8 8 8 0 18 64 12
2019 Other occupational category 9 19 23 17 26 4 2 46 30 89
2018 Executive 12 24 41 12 9 0 3 21 36 34
2018 Scientific and Professional 25 30 28 12 4 1 1 16 56 561
2018 Administration and Foreign Services 26 25 29 14 5 1 1 19 52 353
2018 Technical 21 13 34 18 8 5 2 27 36 106
2018 Administrative Support 14 23 45 14 0 0 5 14 38 22
2018 Operational 38 38 19 0 0 6 0 0 80 16
2018 Other occupational category 12 21 33 12 18 0 4 31 34 60
2017 Executive 24 21 36 14 5 0 0 19 45 42
2017 Scientific and Professional 27 29 30 8 4 0 1 12 57 621
2017 Administration and Foreign Services 21 28 31 12 4 1 2 16 51 364
2017 Technical 14 23 30 15 14 2 2 30 39 129
2017 Administrative Support 17 28 27 7 21 0 0 28 45 29
2017 Operational 21 21 32 11 11 0 5 22 44 19
2017 Other occupational category 21 6 24 20 18 5 6 42 31 43
2014 Executive 31 24 28 16 2 0 0 17 55 51
2014 Scientific and Professional 41 30 20 6 1 1 1 8 72 655
2014 Administration and Foreign Services 41 30 21 5 2 0 1 8 71 467
2014 Technical 13 23 26 20 13 2 3 35 38 156
2014 Administrative Support 32 22 20 5 15 1 5 21 57 60
2014 Operational 25 21 25 8 4 4 13 15 55 24
2014 Other occupational category 13 28 16 21 17 5 0 39 44 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 8 28 25 33 8 0 0 40 35 40
2019 Scientific and Professional 8 22 36 25 8 1 1 33 30 740
2019 Administration and Foreign Services 11 20 39 23 7 0 0 30 31 444
2019 Technical 5 6 27 44 17 0 1 62 11 111
2019 Administrative Support 0 21 21 42 17 0 0 58 21 24
2019 Operational 8 0 17 25 42 8 0 73 9 12
2019 Other occupational category 1 2 13 32 51 1 0 84 3 90
2018 Executive 6 32 29 24 6 0 3 30 39 34
2018 Scientific and Professional 10 21 34 23 10 1 0 34 32 565
2018 Administration and Foreign Services 12 18 35 24 9 0 1 33 31 351
2018 Technical 1 5 29 41 25 0 0 65 6 106
2018 Administrative Support 5 18 18 45 14 0 0 59 23 22
2018 Operational 6 6 44 31 13 0 0 44 13 16
2018 Other occupational category 2 6 11 34 41 0 7 81 8 60
2017 Executive 17 26 45 12 0 0 0 12 43 42
2017 Scientific and Professional 10 20 38 23 8 0 2 32 30 622
2017 Administration and Foreign Services 11 21 35 21 7 1 3 29 34 362
2017 Technical 5 8 24 39 22 1 2 62 13 125
2017 Administrative Support 4 18 14 18 46 0 0 64 22 28
2017 Operational 5 5 26 32 26 5 0 61 11 19
2017 Other occupational category 4 8 11 35 39 0 3 76 12 43
2014 Executive 18 28 37 16 2 0 0 17 45 51
2014 Scientific and Professional 16 27 33 19 4 1 1 23 44 655
2014 Administration and Foreign Services 17 27 34 16 5 0 1 21 45 466
2014 Technical 3 7 19 43 25 1 2 71 10 155
2014 Administrative Support 5 17 28 21 24 0 5 47 23 60
2014 Operational 0 4 25 38 17 0 17 65 5 24
2014 Other occupational category 0 20 8 39 29 0 4 71 21 25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 10 33 23 25 10 0 0 35 43 40
2019 Scientific and Professional 14 24 29 20 10 1 2 30 39 739
2019 Administration and Foreign Services 16 19 32 20 11 1 1 32 35 445
2019 Technical 8 19 32 27 12 0 2 39 28 111
2019 Administrative Support 13 4 33 25 25 0 0 50 17 24
2019 Operational 50 17 8 8 8 8 0 18 73 12
2019 Other occupational category 2 2 18 21 47 6 3 76 4 90
2018 Executive 9 29 32 18 9 0 3 27 39 34
2018 Scientific and Professional 20 25 26 17 9 2 1 27 46 565
2018 Administration and Foreign Services 20 23 29 17 9 0 1 26 44 355
2018 Technical 22 16 31 20 10 1 0 30 38 106
2018 Administrative Support 5 36 32 14 9 0 5 24 43 22
2018 Operational 19 44 31 0 6 0 0 6 63 16
2018 Other occupational category 4 2 20 18 41 2 14 70 7 60
2017 Executive 29 33 29 7 2 0 0 10 62 42
2017 Scientific and Professional 22 28 25 14 8 1 2 23 52 622
2017 Administration and Foreign Services 18 24 29 15 8 1 4 25 45 363
2017 Technical 19 15 26 20 17 2 2 39 35 129
2017 Administrative Support 14 4 36 10 36 0 0 46 18 28
2017 Operational 21 16 26 16 16 5 0 33 39 19
2017 Other occupational category 8 14 10 20 36 5 7 64 25 43
2014 Executive 16 37 35 8 4 0 0 11 53 51
2014 Scientific and Professional 29 30 23 11 4 1 2 15 61 655
2014 Administration and Foreign Services 27 29 25 12 5 0 2 18 57 465
2014 Technical 12 16 29 23 19 0 1 43 28 156
2014 Administrative Support 13 21 22 15 25 0 3 42 36 60
2014 Operational 4 8 21 38 17 0 13 62 14 24
2014 Other occupational category 16 4 22 25 25 5 4 55 21 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 15 21 36 15 13 0 0 28 36 39
2019 Scientific and Professional 10 18 28 27 14 1 2 42 29 738
2019 Administration and Foreign Services 14 22 29 18 13 1 2 32 38 444
2019 Technical 3 10 22 34 28 1 3 64 13 112
2019 Administrative Support 8 13 33 25 21 0 0 46 21 24
2019 Operational 17 25 25 8 17 8 0 27 45 12
2019 Other occupational category 1 6 13 17 49 9 5 77 8 90
2018 Executive 6 18 44 21 9 0 3 30 24 34
2018 Scientific and Professional 14 22 30 20 11 1 2 32 37 563
2018 Administration and Foreign Services 15 25 27 19 10 2 2 30 42 351
2018 Technical 9 9 14 30 36 1 0 67 19 106
2018 Administrative Support 14 23 18 14 14 5 14 33 44 22
2018 Operational 13 7 33 27 20 0 0 47 20 15
2018 Other occupational category 3 7 13 20 37 9 11 71 13 60
2017 Executive 12 14 43 31 0 0 0 31 26 42
2017 Scientific and Professional 15 21 30 21 9 1 2 31 37 621
2017 Administration and Foreign Services 12 22 28 21 10 3 4 33 36 365
2017 Technical 8 8 15 32 31 3 3 67 17 129
2017 Administrative Support 4 22 25 14 33 3 0 48 26 28
2017 Operational 0 11 26 21 37 5 0 61 11 19
2017 Other occupational category 6 11 19 23 26 8 8 57 20 43
2014 Executive 10 14 41 26 9 0 0 35 24 51
2014 Scientific and Professional 16 20 34 20 5 1 3 27 38 654
2014 Administration and Foreign Services 15 21 28 20 10 1 5 32 38 466
2014 Technical 2 10 19 31 32 3 4 67 12 156
2014 Administrative Support 8 13 22 25 25 2 5 54 23 60
2014 Operational 0 8 13 17 42 8 13 74 11 24
2014 Other occupational category 19 8 15 25 17 4 13 50 32 25

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 23 40 13 5 0 0 18 43 40
2019 Scientific and Professional 20 29 31 13 5 1 0 18 50 742
2019 Administration and Foreign Services 18 26 33 15 6 0 1 21 45 445
2019 Technical 9 21 42 17 7 1 3 25 31 112
2019 Administrative Support 12 20 40 16 8 4 0 25 33 25
2019 Operational 25 8 17 25 8 17 0 40 40 12
2019 Other occupational category 2 16 23 13 35 8 2 54 21 89
2018 Executive 15 24 47 12 3 0 0 15 38 34
2018 Scientific and Professional 22 32 30 10 4 2 0 15 55 564
2018 Administration and Foreign Services 22 28 27 15 5 1 1 21 52 354
2018 Technical 16 25 32 19 8 0 1 27 41 106
2018 Administrative Support 10 24 29 24 5 5 5 32 37 21
2018 Operational 25 38 13 19 6 0 0 25 63 16
2018 Other occupational category 8 20 27 14 23 2 5 40 30 60
2017 Executive 20 46 27 5 2 0 0 7 66 41
2017 Scientific and Professional 21 30 31 9 5 1 2 14 53 623
2017 Administration and Foreign Services 19 25 33 14 5 2 3 20 46 366
2017 Technical 13 22 30 14 14 3 4 30 38 128
2017 Administrative Support 14 18 21 14 32 0 0 46 32 28
2017 Operational 16 16 26 5 32 5 0 39 33 19
2017 Other occupational category 13 12 24 26 10 8 8 43 29 43
2014 Executive 24 32 31 10 4 0 0 13 55 51
2014 Scientific and Professional 32 30 26 8 2 1 1 10 63 654
2014 Administration and Foreign Services 33 28 27 9 3 0 1 12 61 468
2014 Technical 9 20 27 23 17 3 2 41 30 156
2014 Administrative Support 20 22 13 13 20 3 8 38 47 60
2014 Operational 13 25 17 17 8 0 21 32 47 24
2014 Other occupational category 12 16 23 22 13 5 9 41 32 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 15 35 38 8 5 0 0 13 50 40
2019 Scientific and Professional 12 24 35 20 8 0 0 28 37 742
2019 Administration and Foreign Services 11 23 33 21 10 0 1 31 35 445
2019 Technical 8 13 29 37 13 0 1 50 21 112
2019 Administrative Support 8 33 29 13 17 0 0 29 42 24
2019 Operational 25 0 8 33 25 8 0 64 27 12
2019 Other occupational category 3 14 35 19 28 1 0 47 18 90
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 23 3 5 0 0 0 93 5 40
2019 Scientific and Professional 72 13 5 4 4 0 1 86 8 745
2019 Administration and Foreign Services 75 14 4 4 3 0 1 89 7 448
2019 Technical 72 14 8 3 3 0 0 87 5 112
2019 Administrative Support 76 16 4 0 0 0 4 96 0 25
2019 Operational 75 8 17 0 0 0 0 83 0 12
2019 Other occupational category 77 9 5 5 1 0 3 89 6 90
2017 Executive 76 12 2 7 2 0 0 88 9 42
2017 Scientific and Professional 69 16 4 5 3 1 2 87 9 621
2017 Administration and Foreign Services 72 15 5 3 3 0 2 89 6 368
2017 Technical 73 6 6 5 0 0 9 87 6 127
2017 Administrative Support 73 13 10 0 0 0 3 90 0 30
2017 Operational 68 11 16 5 0 0 0 79 5 19
2017 Other occupational category 81 7 8 3 0 3 0 90 3 43
2014 Executive 72 20 0 4 2 0 2 94 6 51
2014 Scientific and Professional 74 13 4 3 5 0 2 88 8 656
2014 Administration and Foreign Services 69 14 6 4 3 0 3 86 7 468
2014 Technical 77 7 5 4 1 1 5 88 6 156
2014 Administrative Support 72 12 10 2 0 0 5 88 2 60
2014 Operational 83 8 0 4 0 0 4 96 4 24
2014 Other occupational category 72 11 9 3 5 0 0 83 8 25

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 48 30 5 10 3 0 5 82 13 40
2019 Scientific and Professional 31 31 12 10 5 6 5 70 17 744
2019 Administration and Foreign Services 31 27 15 12 8 5 2 62 22 447
2019 Technical 22 30 14 18 10 4 1 56 29 112
2019 Administrative Support 16 36 32 8 0 8 0 57 9 25
2019 Operational 8 17 58 17 0 0 0 25 17 12
2019 Other occupational category 48 18 8 6 2 5 13 81 9 89
2018 Executive 32 53 9 6 0 0 0 85 6 34
2018 Scientific and Professional 24 33 13 10 9 6 5 64 22 572
2018 Administration and Foreign Services 24 26 21 12 8 5 3 55 22 356
2018 Technical 19 25 27 13 10 3 3 46 25 106
2018 Administrative Support 9 27 41 0 14 5 5 40 15 22
2018 Operational 0 13 13 25 50 0 0 13 75 16
2018 Other occupational category 28 21 9 6 3 16 18 74 12 60
2017 Executive 26 57 2 7 2 0 5 88 10 42
2017 Scientific and Professional 26 30 12 12 10 6 4 62 25 622
2017 Administration and Foreign Services 28 32 14 12 8 2 4 63 21 367
2017 Technical 21 27 13 19 13 2 5 52 34 129
2017 Administrative Support 37 17 23 3 10 7 3 59 15 30
2017 Operational 11 26 26 16 21 0 0 37 37 19
2017 Other occupational category 50 20 9 0 4 4 13 84 5 43
2014 Executive 43 35 8 10 2 0 2 80 12 51
2014 Scientific and Professional 32 32 11 11 7 3 3 68 20 656
2014 Administration and Foreign Services 29 28 15 14 10 3 2 59 26 468
2014 Technical 25 34 13 14 10 3 1 62 25 156
2014 Administrative Support 28 35 12 8 8 5 3 69 18 60
2014 Operational 25 46 4 13 13 0 0 71 25 24
2014 Other occupational category 32 30 12 14 0 0 12 70 16 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 72 18 3 5 0 0 3 92 5 39
2019 Scientific and Professional 51 28 8 8 5 1 0 80 13 743
2019 Administration and Foreign Services 47 25 7 12 9 0 0 72 21 444
2019 Technical 30 34 15 12 9 0 0 64 21 112
2019 Administrative Support 32 36 16 12 4 0 0 68 16 25
2019 Operational 25 17 33 8 17 0 0 42 25 12
2019 Other occupational category 62 20 5 9 1 1 1 84 11 89
2018 Executive 62 24 9 6 0 0 0 85 6 34
2018 Scientific and Professional 39 32 9 9 9 1 0 72 18 572
2018 Administration and Foreign Services 39 30 9 11 10 1 0 70 21 355
2018 Technical 28 33 10 14 13 1 0 62 28 106
2018 Administrative Support 18 45 5 9 18 5 0 67 29 22
2018 Operational 13 19 13 25 31 0 0 31 56 16
2018 Other occupational category 64 26 4 0 3 4 0 93 3 59
2017 Executive 50 41 0 5 2 0 2 93 7 42
2017 Scientific and Professional 43 31 7 11 8 0 0 74 19 621
2017 Administration and Foreign Services 41 29 10 10 9 0 0 71 20 368
2017 Technical 36 27 10 18 9 0 0 63 27 129
2017 Administrative Support 47 23 3 13 13 0 0 70 26 30
2017 Operational 16 42 11 16 16 0 0 58 32 19
2017 Other occupational category 67 26 3 3 2 0 0 93 4 43
2014 Executive 65 20 0 10 4 0 2 86 14 51
2014 Scientific and Professional 45 27 8 13 7 0 0 72 20 655
2014 Administration and Foreign Services 39 26 10 13 11 0 0 65 24 468
2014 Technical 36 34 11 12 6 1 0 71 18 156
2014 Administrative Support 45 27 8 8 12 0 0 72 20 60
2014 Operational 29 38 21 13 0 0 0 67 13 24
2014 Other occupational category 43 21 12 20 3 0 0 64 24 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 28 3 3 0 0 0 95 3 40
2019 Scientific and Professional 59 29 5 5 2 0 0 88 7 744
2019 Administration and Foreign Services 52 28 6 9 4 0 0 80 13 446
2019 Technical 44 31 9 13 4 0 0 75 16 112
2019 Administrative Support 48 28 12 12 0 0 0 76 12 25
2019 Operational 25 25 17 17 17 0 0 50 33 12
2019 Other occupational category 72 24 0 2 2 0 0 96 4 89
2018 Executive 59 26 12 3 0 0 0 85 3 34
2018 Scientific and Professional 50 34 4 7 5 0 0 84 12 570
2018 Administration and Foreign Services 48 36 6 8 3 0 0 83 11 356
2018 Technical 34 44 10 9 4 0 0 78 12 105
2018 Administrative Support 27 50 14 0 9 0 0 77 9 22
2018 Operational 6 38 25 6 25 0 0 44 31 16
2018 Other occupational category 84 11 1 5 0 0 0 94 5 60
2017 Executive 46 44 2 7 0 0 0 91 7 41
2017 Scientific and Professional 49 35 6 7 3 0 0 84 10 623
2017 Administration and Foreign Services 45 35 9 7 4 0 0 80 11 366
2017 Technical 33 38 14 11 4 0 0 71 15 129
2017 Administrative Support 50 33 0 13 3 0 0 83 17 30
2017 Operational 26 37 11 11 16 0 0 63 26 19
2017 Other occupational category 75 19 5 0 2 0 0 93 2 43
2014 Executive 57 31 6 4 0 0 2 90 4 51
2014 Scientific and Professional 47 36 7 8 2 0 0 82 10 656
2014 Administration and Foreign Services 40 34 12 10 4 0 0 74 14 465
2014 Technical 39 42 4 11 3 1 0 82 14 156
2014 Administrative Support 42 33 10 10 5 0 0 75 15 60
2014 Operational 21 50 17 4 8 0 0 71 13 24
2014 Other occupational category 66 31 0 4 0 0 0 96 4 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 43 0 0 0 0 0 100 0 40
2019 Scientific and Professional 55 31 7 4 3 0 0 87 6 743
2019 Administration and Foreign Services 45 37 8 6 4 1 0 82 9 447
2019 Technical 31 43 16 5 4 1 0 75 9 112
2019 Administrative Support 36 36 16 12 0 0 0 72 12 25
2019 Operational 8 33 42 8 8 0 0 42 17 12
2019 Other occupational category 70 19 5 3 1 1 0 91 4 88
2018 Executive 71 26 3 0 0 0 0 97 0 34
2018 Scientific and Professional 42 40 8 5 4 0 0 83 9 571
2018 Administration and Foreign Services 40 36 12 8 4 1 0 76 11 357
2018 Technical 28 48 9 11 2 1 0 77 13 106
2018 Administrative Support 18 45 9 14 9 0 5 67 24 22
2018 Operational 6 19 44 0 31 0 0 25 31 16
2018 Other occupational category 71 24 2 0 3 0 0 95 3 60
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 88 10 0 0 3 0 0 98 3 40
2019 Scientific and Professional 60 25 7 5 2 0 2 86 6 744
2019 Administration and Foreign Services 57 23 11 5 4 0 1 81 9 447
2019 Technical 35 32 19 5 4 4 2 70 10 111
2019 Administrative Support 56 24 8 12 0 0 0 80 12 25
2019 Operational 0 25 50 0 25 0 0 25 25 12
2019 Other occupational category 56 17 10 6 3 2 6 79 10 90

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 50 40 5 0 3 3 0 92 3 40
2019 Scientific and Professional 44 33 10 6 5 0 1 78 11 744
2019 Administration and Foreign Services 46 27 11 8 6 0 0 74 15 446
2019 Technical 34 32 13 12 7 1 1 68 19 111
2019 Administrative Support 60 24 4 12 0 0 0 84 12 25
2019 Operational 8 33 8 17 33 0 0 42 50 12
2019 Other occupational category 59 24 11 4 2 0 0 83 6 89
2018 Executive 42 39 6 9 3 0 0 82 12 33
2018 Scientific and Professional 41 32 11 9 6 1 0 74 15 563
2018 Administration and Foreign Services 45 30 12 7 6 0 0 75 13 353
2018 Technical 37 36 11 9 7 0 0 73 16 106
2018 Administrative Support 36 41 9 5 9 0 0 77 14 22
2018 Operational 13 27 13 27 20 0 0 40 47 15
2018 Other occupational category 61 28 6 1 4 0 0 89 5 59
2017 Executive 31 40 12 12 5 0 0 71 17 42
2017 Scientific and Professional 41 34 7 10 6 1 0 77 16 622
2017 Administration and Foreign Services 44 34 9 8 6 0 0 78 13 368
2017 Technical 37 36 12 8 8 0 0 73 16 128
2017 Administrative Support 40 37 10 10 3 0 0 77 13 30
2017 Operational 26 53 5 0 11 5 0 83 11 19
2017 Other occupational category 56 31 3 8 3 0 0 87 10 43
2014 Executive 37 47 8 6 2 0 0 84 8 51
2014 Scientific and Professional 34 37 12 10 6 0 0 71 16 656
2014 Administration and Foreign Services 35 32 15 11 7 0 0 67 18 468
2014 Technical 34 39 13 9 5 0 0 72 14 156
2014 Administrative Support 43 32 5 12 7 2 0 76 19 60
2014 Operational 25 58 13 0 4 0 0 83 4 24
2014 Other occupational category 38 50 0 8 0 3 0 92 8 25

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 60 28 5 0 0 8 0 95 0 40
2019 Scientific and Professional 53 28 10 4 3 1 0 82 7 741
2019 Administration and Foreign Services 50 21 12 10 6 0 0 72 16 446
2019 Technical 41 31 12 6 7 2 1 74 14 112
2019 Administrative Support 46 33 17 4 0 0 0 79 4 24
2019 Operational 17 33 0 17 33 0 0 50 50 12
2019 Other occupational category 66 22 10 2 1 0 0 88 2 90
2018 Executive 58 30 9 0 3 0 0 88 3 33
2018 Scientific and Professional 51 27 9 6 5 1 0 80 11 563
2018 Administration and Foreign Services 47 29 11 8 4 1 0 77 12 352
2018 Technical 43 32 12 8 5 0 0 75 12 106
2018 Administrative Support 36 27 18 5 9 5 0 67 14 22
2018 Operational 7 40 20 7 27 0 0 47 33 15
2018 Other occupational category 73 22 1 2 2 0 0 95 4 60
2017 Executive 55 24 14 5 2 0 0 79 7 42
2017 Scientific and Professional 50 29 8 8 4 2 0 80 12 622
2017 Administration and Foreign Services 48 30 8 8 5 0 0 78 13 368
2017 Technical 40 33 11 13 2 1 0 74 16 129
2017 Administrative Support 50 27 10 10 0 3 0 79 10 30
2017 Operational 32 42 11 5 5 5 0 78 11 19
2017 Other occupational category 61 28 4 5 3 0 0 89 8 43
2014 Executive 55 30 4 10 2 0 0 84 12 51
2014 Scientific and Professional 42 33 11 7 5 2 0 77 12 655
2014 Administration and Foreign Services 39 29 15 9 7 1 1 69 16 468
2014 Technical 38 37 13 6 4 0 0 76 11 156
2014 Administrative Support 48 27 8 7 7 3 0 78 14 60
2014 Operational 38 29 21 13 0 0 0 67 13 24
2014 Other occupational category 46 35 8 8 0 3 0 84 8 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 25 8 3 0 0 0 90 3 40
2019 Scientific and Professional 50 30 9 6 4 0 0 81 10 739
2019 Administration and Foreign Services 46 25 11 10 7 0 1 72 17 445
2019 Technical 38 30 11 9 8 2 2 71 18 112
2019 Administrative Support 48 32 12 4 4 0 0 80 8 25
2019 Operational 8 33 8 17 33 0 0 42 50 12
2019 Other occupational category 62 17 9 7 1 1 2 83 8 90
2018 Executive 55 36 3 6 0 0 0 91 6 33
2018 Scientific and Professional 47 29 10 9 5 0 0 77 14 561
2018 Administration and Foreign Services 46 32 7 9 5 0 1 79 14 352
2018 Technical 42 30 12 10 6 0 0 72 16 106
2018 Administrative Support 18 41 14 9 14 0 5 62 24 22
2018 Operational 7 33 13 20 27 0 0 40 47 15
2018 Other occupational category 59 33 5 0 4 0 0 92 4 60
2017 Executive 50 26 5 14 5 0 0 76 19 42
2017 Scientific and Professional 45 31 8 8 6 1 0 77 15 621
2017 Administration and Foreign Services 41 35 8 10 6 0 1 76 16 367
2017 Technical 38 33 12 10 7 0 0 71 17 129
2017 Administrative Support 40 30 7 13 7 0 3 72 21 30
2017 Operational 21 47 16 11 5 0 0 68 16 19
2017 Other occupational category 73 14 5 5 3 0 0 87 8 43
2014 Executive 57 31 4 6 2 0 0 88 8 51
2014 Scientific and Professional 40 36 9 10 5 1 0 77 15 656
2014 Administration and Foreign Services 37 29 14 11 8 0 0 66 19 468
2014 Technical 40 32 14 9 6 0 0 72 15 156
2014 Administrative Support 46 27 2 14 9 3 0 75 23 59
2014 Operational 38 29 21 8 4 0 0 67 13 24
2014 Other occupational category 53 24 8 12 0 3 0 80 12 25

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 80 10 8 3 0 0 0 90 3 40
2019 Scientific and Professional 84 7 3 2 2 0 1 93 4 742
2019 Administration and Foreign Services 81 10 5 2 2 0 1 91 4 442
2019 Technical 77 13 4 1 1 1 4 93 2 112
2019 Administrative Support 84 8 4 0 0 0 4 96 0 25
2019 Operational 75 0 17 8 0 0 0 75 8 12
2019 Other occupational category 81 10 1 3 2 0 2 93 5 89
2017 Executive 79 14 0 2 5 0 0 93 7 42
2017 Scientific and Professional 80 11 3 2 2 1 2 93 4 621
2017 Administration and Foreign Services 80 10 4 2 2 0 1 92 4 368
2017 Technical 77 8 2 3 0 0 10 94 3 129
2017 Administrative Support 80 7 13 0 0 0 0 87 0 30
2017 Operational 84 11 5 0 0 0 0 95 0 19
2017 Other occupational category 86 9 0 0 3 3 0 97 3 43
2014 Executive 78 16 4 2 0 0 0 94 2 51
2014 Scientific and Professional 79 11 3 2 3 0 1 92 5 656
2014 Administration and Foreign Services 81 8 2 2 3 0 3 92 6 468
2014 Technical 83 8 3 1 0 1 4 95 1 155
2014 Administrative Support 72 13 10 2 0 0 3 88 2 60
2014 Operational 79 13 4 0 0 0 4 96 0 24
2014 Other occupational category 72 12 13 0 3 0 0 84 3 25

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 48 25 13 3 5 5 3 78 8 40
2019 Scientific and Professional 65 18 6 5 2 2 1 85 8 738
2019 Administration and Foreign Services 51 23 8 7 8 1 2 77 15 448
2019 Technical 56 26 7 4 2 3 3 87 6 112
2019 Administrative Support 40 40 16 0 0 0 4 83 0 25
2019 Operational 8 17 17 17 25 8 8 30 50 12
2019 Other occupational category 78 10 5 1 1 3 2 93 2 90
2017 Executive 36 33 12 2 0 2 14 83 3 42
2017 Scientific and Professional 53 23 5 6 7 3 3 82 13 622
2017 Administration and Foreign Services 48 24 9 6 6 4 3 77 13 368
2017 Technical 63 16 7 5 2 5 2 86 7 128
2017 Administrative Support 57 17 7 10 3 7 0 79 14 30
2017 Operational 16 11 37 5 16 11 5 31 25 19
2017 Other occupational category 70 17 0 2 3 5 4 96 4 43
2014 Executive 37 28 10 4 8 0 14 75 14 51
2014 Scientific and Professional 48 22 10 8 7 2 3 74 16 656
2014 Administration and Foreign Services 46 23 10 4 9 5 3 75 14 468
2014 Technical 57 21 12 2 3 3 3 82 5 155
2014 Administrative Support 40 14 17 10 7 8 3 61 19 59
2014 Operational 17 13 13 4 25 0 29 41 41 24
2014 Other occupational category 56 25 0 8 3 0 8 88 12 25

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 23 5 5 0 0 0 90 5 40
2019 Scientific and Professional 68 19 7 2 4 1 0 88 6 745
2019 Administration and Foreign Services 61 20 8 4 6 1 0 82 10 448
2019 Technical 57 27 9 3 2 2 1 86 5 112
2019 Administrative Support 72 12 16 0 0 0 0 84 0 25
2019 Operational 17 25 25 17 17 0 0 42 33 12
2019 Other occupational category 75 20 3 1 0 1 0 96 1 90
2018 Executive 58 27 6 9 0 0 0 85 9 33
2018 Scientific and Professional 59 24 7 4 5 0 0 83 9 562
2018 Administration and Foreign Services 59 21 8 5 6 1 0 81 10 352
2018 Technical 54 29 11 2 4 0 0 83 6 106
2018 Administrative Support 36 45 9 0 9 0 0 82 9 22
2018 Operational 20 33 13 13 20 0 0 53 33 15
2018 Other occupational category 78 16 3 2 2 0 0 94 4 60
2017 Executive 57 24 7 5 7 0 0 81 12 42
2017 Scientific and Professional 60 21 9 5 4 1 0 82 9 622
2017 Administration and Foreign Services 61 22 7 3 5 2 0 84 9 367
2017 Technical 60 23 11 3 2 1 0 84 5 129
2017 Administrative Support 63 13 13 7 0 3 0 79 7 30
2017 Operational 42 26 16 0 16 0 0 68 16 19
2017 Other occupational category 80 16 4 0 0 0 0 96 0 43

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 25 18 0 0 0 0 83 0 40
2019 Scientific and Professional 52 30 7 6 4 0 0 83 11 744
2019 Administration and Foreign Services 53 24 10 6 6 0 0 77 13 449
2019 Technical 46 28 10 10 4 1 1 75 15 112
2019 Administrative Support 56 32 8 4 0 0 0 88 4 25
2019 Operational 8 33 25 17 17 0 0 42 33 12
2019 Other occupational category 69 15 8 6 1 0 0 84 8 89
2018 Executive 61 21 6 9 3 0 0 82 12 33
2018 Scientific and Professional 50 26 9 8 6 0 0 76 14 564
2018 Administration and Foreign Services 48 30 11 6 5 0 0 78 11 354
2018 Technical 46 25 9 10 8 0 0 72 19 106
2018 Administrative Support 36 32 18 0 14 0 0 68 14 22
2018 Operational 13 27 27 7 27 0 0 40 33 15
2018 Other occupational category 69 22 3 3 4 0 0 91 6 60
2017 Executive 53 31 2 9 5 0 0 84 14 42
2017 Scientific and Professional 51 26 8 8 7 1 0 77 15 622
2017 Administration and Foreign Services 54 26 7 6 7 0 0 80 12 366
2017 Technical 47 29 9 9 5 0 0 76 15 129
2017 Administrative Support 50 24 13 10 3 0 0 74 13 30
2017 Operational 37 37 16 0 11 0 0 74 11 19
2017 Other occupational category 76 15 4 5 0 0 0 91 5 43
2014 Executive 51 30 8 10 2 0 0 80 12 51
2014 Scientific and Professional 42 30 10 11 7 0 0 73 17 656
2014 Administration and Foreign Services 43 28 12 10 6 0 0 71 16 468
2014 Technical 48 29 13 4 6 0 0 77 10 156
2014 Administrative Support 58 21 3 7 8 2 0 81 15 60
2014 Operational 42 38 13 8 0 0 0 79 8 24
2014 Other occupational category 57 28 7 4 5 0 0 85 8 25

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 40 5 5 8 0 3 82 13 40
2019 Scientific and Professional 20 54 11 10 1 2 1 77 12 226
2019 Administration and Foreign Services 29 45 10 12 4 1 0 74 16 117
2019 Technical 27 36 18 9 0 0 9 70 10 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 35 55 0 5 3 3 0 92 8 40
2019 Scientific and Professional 36 31 13 10 5 6 0 72 15 744
2019 Administration and Foreign Services 32 34 13 9 7 4 0 69 17 448
2019 Technical 28 30 17 10 7 8 0 63 19 111
2019 Administrative Support 32 32 16 12 4 4 0 67 17 25
2019 Operational 17 8 25 25 25 0 0 25 50 12
2019 Other occupational category 67 12 4 2 1 14 0 92 3 90
2018 Executive 26 50 9 15 0 0 0 76 15 34
2018 Scientific and Professional 26 32 16 11 9 6 0 62 21 568
2018 Administration and Foreign Services 29 31 20 8 8 4 0 63 17 356
2018 Technical 21 31 22 10 9 6 1 56 21 106
2018 Administrative Support 14 45 18 9 14 0 0 59 23 22
2018 Operational 6 19 25 31 19 0 0 25 50 16
2018 Other occupational category 65 22 7 2 0 3 2 91 2 60
2017 Executive 26 45 12 12 5 0 0 72 17 42
2017 Scientific and Professional 24 34 14 12 8 8 0 63 22 620
2017 Administration and Foreign Services 26 34 17 11 7 6 0 64 18 367
2017 Technical 19 39 19 9 5 9 0 64 15 129
2017 Administrative Support 37 33 10 7 10 3 0 72 17 30
2017 Operational 16 26 26 5 21 5 0 44 28 19
2017 Other occupational category 53 27 9 0 3 8 0 87 3 42
2014 Executive 31 35 14 14 6 0 0 67 20 51
2014 Scientific and Professional 17 35 17 13 10 9 0 57 25 655
2014 Administration and Foreign Services 20 31 15 17 9 7 0 55 28 468
2014 Technical 28 36 13 6 4 12 1 74 11 156
2014 Administrative Support 39 36 9 3 9 5 0 78 13 59
2014 Operational 13 29 25 17 4 13 0 48 24 24
2014 Other occupational category 44 28 7 4 0 16 0 87 5 25

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 35 55 5 3 3 0 0 90 5 40
2019 Scientific and Professional 30 36 16 11 6 1 0 67 17 742
2019 Administration and Foreign Services 32 34 15 8 10 1 0 68 17 448
2019 Technical 25 26 24 13 9 3 0 53 22 110
2019 Administrative Support 35 26 17 22 0 0 0 61 22 23
2019 Operational 17 8 17 17 42 0 0 25 58 12
2019 Other occupational category 61 16 6 3 1 13 0 88 5 90
2018 Executive 31 44 13 9 3 0 0 75 13 32
2018 Scientific and Professional 22 34 16 14 11 3 1 58 26 570
2018 Administration and Foreign Services 27 29 18 13 9 2 0 58 23 355
2018 Technical 13 38 15 20 10 3 0 53 31 105
2018 Administrative Support 23 23 23 23 9 0 0 45 32 22
2018 Operational 6 13 31 19 31 0 0 19 50 16
2018 Other occupational category 59 32 4 1 0 2 2 95 1 60
2017 Executive 26 40 9 14 10 0 0 67 24 42
2017 Scientific and Professional 20 36 14 14 13 2 0 58 28 622
2017 Administration and Foreign Services 26 33 17 14 7 2 1 61 21 368
2017 Technical 17 37 17 17 9 2 0 55 27 128
2017 Administrative Support 30 40 10 10 10 0 0 70 20 30
2017 Operational 11 26 26 11 26 0 0 37 37 19
2017 Other occupational category 41 27 9 10 5 8 0 73 16 43
2014 Executive 39 33 10 16 2 0 0 72 18 51
2014 Scientific and Professional 15 29 19 19 15 3 0 45 35 655
2014 Administration and Foreign Services 16 35 18 18 12 2 0 52 30 468
2014 Technical 26 33 21 9 3 7 1 64 13 156
2014 Administrative Support 31 37 12 10 8 2 0 70 18 60
2014 Operational 8 29 25 25 8 4 0 39 35 24
2014 Other occupational category 39 21 12 8 4 16 0 71 15 25

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 68 8 3 3 0 0 88 5 40
2019 Scientific and Professional 18 33 18 18 9 4 0 53 28 741
2019 Administration and Foreign Services 21 35 18 13 9 3 0 58 23 445
2019 Technical 16 25 23 19 11 6 0 44 32 111
2019 Administrative Support 28 28 20 20 0 4 0 58 21 25
2019 Operational 0 17 25 17 42 0 0 17 58 12
2019 Other occupational category 48 22 4 4 4 19 0 86 9 89
2018 Executive 26 41 21 12 0 0 0 68 12 34
2018 Scientific and Professional 14 30 19 20 12 4 1 46 34 568
2018 Administration and Foreign Services 18 30 19 19 10 4 1 50 30 354
2018 Technical 12 25 15 23 16 9 0 41 43 105
2018 Administrative Support 9 36 23 32 0 0 0 45 32 22
2018 Operational 6 6 25 25 38 0 0 13 63 16
2018 Other occupational category 41 37 9 3 1 7 2 85 4 59
2017 Executive 22 33 17 24 5 0 0 55 29 42
2017 Scientific and Professional 14 35 16 16 14 4 0 51 32 623
2017 Administration and Foreign Services 18 31 19 18 9 5 0 52 28 365
2017 Technical 10 28 23 21 11 7 0 41 34 129
2017 Administrative Support 27 37 10 7 13 7 0 68 21 30
2017 Operational 5 16 26 11 32 11 0 24 47 19
2017 Other occupational category 45 18 9 13 5 10 0 70 20 43
2014 Executive 17 45 10 22 6 0 0 63 28 51
2014 Scientific and Professional 10 23 21 24 18 5 0 35 43 655
2014 Administration and Foreign Services 10 29 20 23 14 4 0 41 38 468
2014 Technical 22 28 21 14 8 6 0 54 23 156
2014 Administrative Support 25 33 17 10 8 7 0 62 19 60
2014 Operational 8 21 33 13 17 8 0 32 32 24
2014 Other occupational category 36 19 16 12 4 13 0 63 18 25

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 28 50 10 10 3 0 0 78 13 40
2019 Scientific and Professional 15 36 16 21 11 2 0 52 32 743
2019 Administration and Foreign Services 20 34 17 17 10 2 0 54 28 449
2019 Technical 17 25 16 27 12 2 0 44 40 110
2019 Administrative Support 26 43 17 9 4 0 0 70 13 23
2019 Operational 0 17 25 0 58 0 0 17 58 12
2019 Other occupational category 42 25 8 9 4 12 0 76 14 90
2018 Executive 26 38 9 21 6 0 0 65 26 34
2018 Scientific and Professional 14 31 17 18 17 3 0 46 36 571
2018 Administration and Foreign Services 15 33 17 19 13 2 1 49 33 355
2018 Technical 10 24 18 24 21 3 0 35 46 105
2018 Administrative Support 9 32 27 14 18 0 0 41 32 22
2018 Operational 0 19 13 31 38 0 0 19 69 16
2018 Other occupational category 38 36 5 8 3 6 4 83 12 60
2017 Executive 19 36 17 17 12 0 0 55 29 42
2017 Scientific and Professional 10 32 18 22 17 1 0 43 39 621
2017 Administration and Foreign Services 16 30 17 23 11 3 0 47 35 367
2017 Technical 12 26 21 21 17 3 0 39 39 129
2017 Administrative Support 27 23 10 13 20 7 0 54 36 30
2017 Operational 5 32 11 37 16 0 0 37 53 19
2017 Other occupational category 41 20 10 10 9 9 0 68 21 43
2014 Executive 19 41 14 22 4 0 0 61 26 51
2014 Scientific and Professional 7 27 18 26 19 2 0 35 47 656
2014 Administration and Foreign Services 10 31 17 25 16 2 0 42 41 468
2014 Technical 17 33 16 23 6 5 0 53 31 156
2014 Administrative Support 26 28 13 17 12 3 0 57 29 60
2014 Operational 13 17 38 21 8 4 0 30 30 24
2014 Other occupational category 28 19 21 8 11 13 0 54 22 25

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 30 40 23 8 0 0 0 70 8 40
2019 Scientific and Professional 32 26 20 9 5 8 1 63 15 742
2019 Administration and Foreign Services 41 25 17 7 3 6 2 71 10 449
2019 Technical 29 14 19 4 8 24 3 59 16 112
2019 Administrative Support 36 20 16 4 8 12 4 67 14 25
2019 Operational 8 17 17 8 8 33 8 43 29 12
2019 Other occupational category 35 17 14 4 5 22 3 70 12 90
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 28 48 8 13 5 0 0 75 18 40
2019 Scientific and Professional 24 42 15 13 6 0 0 66 18 740
2019 Administration and Foreign Services 28 44 16 10 2 1 0 72 12 447
2019 Technical 26 37 19 12 5 1 1 64 17 112
2019 Administrative Support 24 40 32 0 4 0 0 64 4 25
2019 Operational 0 42 42 8 8 0 0 42 17 12
2019 Other occupational category 52 31 6 2 3 5 0 87 6 89
2018 Executive 32 47 9 9 3 0 0 79 12 34
2018 Scientific and Professional 22 45 14 14 4 1 0 67 19 568
2018 Administration and Foreign Services 25 45 17 8 4 1 0 71 12 357
2018 Technical 25 37 20 13 5 1 0 62 18 106
2018 Administrative Support 18 36 36 9 0 0 0 55 9 22
2018 Operational 6 25 38 6 25 0 0 31 31 16
2018 Other occupational category 44 43 7 5 1 0 0 87 6 60
2017 Executive 14 45 5 26 10 0 0 59 36 42
2017 Scientific and Professional 20 40 17 14 8 1 0 60 22 623
2017 Administration and Foreign Services 26 44 19 7 3 1 0 71 11 366
2017 Technical 27 30 21 15 7 0 0 57 22 129
2017 Administrative Support 40 30 17 10 0 3 0 72 10 30
2017 Operational 21 42 16 16 5 0 0 63 21 19
2017 Other occupational category 56 25 4 5 0 9 0 90 6 43
2014 Executive 31 47 10 8 4 0 0 78 12 51
2014 Scientific and Professional 18 42 17 14 7 1 0 61 22 656
2014 Administration and Foreign Services 21 43 22 11 3 1 0 64 14 468
2014 Technical 25 47 17 5 4 3 0 74 9 156
2014 Administrative Support 30 37 13 13 2 5 0 70 16 60
2014 Operational 13 58 17 8 4 0 0 71 13 24
2014 Other occupational category 36 37 8 12 5 3 0 75 17 25

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 20 38 15 20 8 0 0 58 28 40
2019 Scientific and Professional 11 33 21 22 9 4 0 46 33 739
2019 Administration and Foreign Services 13 37 21 16 9 3 0 52 26 446
2019 Technical 16 29 22 21 9 4 0 47 31 111
2019 Administrative Support 12 40 28 4 12 4 0 54 17 25
2019 Operational 0 8 50 25 17 0 0 8 42 12
2019 Other occupational category 34 29 11 6 1 17 1 78 9 88

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 37 5 3 0 0 0 92 3 38
2019 Scientific and Professional 28 36 15 13 5 2 1 66 19 743
2019 Administration and Foreign Services 30 41 13 9 5 1 0 72 15 446
2019 Technical 27 29 14 18 9 4 0 57 28 112
2019 Administrative Support 24 40 20