2019 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 39 4 9 3 0 0 84 12 363
2019 Unilingual English 39 42 5 11 3 0 0 81 14 346
2017 Bilingual 50 42 2 2 3 0 0 92 6 397
2017 Unilingual English 37 49 3 8 3 0 0 86 11 352
2017 Either English or French 60 28 5 5 2 0 0 88 7 56
2014 Bilingual 51 39 4 5 1 0 0 90 7 352
2014 Unilingual English 37 47 3 9 3 0 0 85 12 269
2014 Either English or French 58 33 3 6 0 0 0 91 6 34
2011 Bilingual 52 40 2 4 2 0 0 92 6 372
2011 Unilingual English 34 48 5 10 3 0 0 82 12 292
2011 Either English or French 38 47 6 9 0 0 0 85 9 34
2008 Bilingual 40 45 3 7 4 0 0 85 11 317
2008 Unilingual English 28 50 5 13 4 0 0 78 18 228
2008 Either English or French 45 45 3 0 7 0 0 90 7 29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 24 7 8 4 0 0 81 12 363
2019 Unilingual English 73 12 5 2 3 0 5 89 6 345
2017 Bilingual 61 18 7 8 5 0 0 79 14 397
2017 Unilingual English 75 15 2 3 3 0 2 93 5 352
2017 Either English or French 84 11 2 2 0 2 0 96 2 55
2014 Bilingual 58 23 8 6 4 0 0 82 10 352
2014 Unilingual English 78 11 5 2 1 1 2 92 3 269
2014 Either English or French 80 11 3 0 3 0 3 94 3 34
2011 Bilingual 56 24 6 8 5 0 0 81 13 372
2011 Unilingual English 82 11 3 2 0 0 3 95 2 292
2011 Either English or French 71 24 0 6 0 0 0 94 6 34
2008 Bilingual 54 21 5 12 7 0 1 76 19 316
2008 Unilingual English 75 16 4 1 2 0 1 92 3 228
2008 Either English or French 86 10 0 0 0 0 3 100 0 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 30 5 8 3 0 0 84 11 364
2019 Unilingual English 50 33 6 8 3 0 0 83 11 346
2017 Bilingual 53 33 5 5 4 0 0 86 9 397
2017 Unilingual English 45 38 5 8 5 0 0 83 12 350
2017 Either English or French 56 30 2 9 3 0 0 86 12 56
2014 Bilingual 55 27 6 6 6 0 0 82 12 352
2014 Unilingual English 42 32 11 11 4 0 0 75 15 268
2014 Either English or French 43 33 15 6 3 0 0 76 9 34
2011 Bilingual 53 32 6 6 3 0 0 85 10 369
2011 Unilingual English 40 38 8 9 6 0 0 78 14 292
2011 Either English or French 35 24 18 15 9 0 0 59 24 34

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 35 8 7 4 0 0 81 11 364
2019 Unilingual English 33 39 12 11 5 0 0 72 16 343
2017 Bilingual 54 34 5 5 2 0 0 88 7 397
2017 Unilingual English 35 42 6 13 3 0 1 78 16 352
2017 Either English or French 51 31 7 9 0 0 2 84 9 56
2014 Bilingual 56 29 6 6 3 0 0 85 9 352
2014 Unilingual English 38 37 9 9 6 0 0 76 15 269
2014 Either English or French 32 56 9 3 0 0 0 88 3 34
2011 Bilingual 50 32 7 6 4 0 1 83 10 370
2011 Unilingual English 34 42 11 9 4 0 0 76 13 291
2011 Either English or French 24 50 6 9 9 0 3 76 18 34
2008 Bilingual 33 44 10 10 3 0 1 77 13 316
2008 Unilingual English 25 40 16 11 8 0 0 65 19 228
2008 Either English or French 24 41 14 10 10 0 0 66 21 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 29 6 2 1 0 1 91 3 364
2019 Unilingual English 55 31 6 4 3 0 1 87 7 341
2017 Bilingual 68 27 4 1 0 0 0 95 1 396
2017 Unilingual English 61 29 5 3 1 0 0 90 5 351
2017 Either English or French 69 21 5 2 0 0 3 93 2 56
2014 Bilingual 72 22 3 2 1 0 0 94 3 352
2014 Unilingual English 67 25 4 3 1 0 0 93 4 269
2014 Either English or French 58 36 0 3 3 0 0 94 6 34

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 29 6 6 5 0 0 83 11 364
2019 Unilingual English 53 32 7 6 2 0 0 85 8 345
2017 Bilingual 55 30 7 5 2 0 0 85 8 396
2017 Unilingual English 53 29 8 6 4 0 0 83 10 352
2017 Either English or French 60 24 5 5 2 2 2 87 7 56
2014 Bilingual 53 29 10 5 2 0 0 82 8 352
2014 Unilingual English 50 29 9 8 3 0 0 79 12 269
2014 Either English or French 43 33 12 6 6 0 0 76 12 34
2011 Bilingual 51 29 8 8 3 0 0 81 12 373
2011 Unilingual English 47 35 5 9 4 0 0 82 13 292
2011 Either English or French 50 29 9 9 3 0 0 79 12 34

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 36 12 6 4 0 0 78 10 363
2019 Unilingual English 38 38 12 8 5 0 0 75 13 347
2017 Bilingual 44 41 6 5 3 0 0 86 8 397
2017 Unilingual English 34 42 14 7 3 0 0 76 10 352
2017 Either English or French 46 40 7 5 2 0 0 86 7 56
2014 Bilingual 38 41 10 8 3 0 0 79 11 352
2014 Unilingual English 29 45 10 10 6 0 0 75 16 269
2014 Either English or French 35 38 12 9 6 0 0 73 15 34
2011 Bilingual 39 42 8 7 5 0 0 81 12 372
2011 Unilingual English 36 40 11 10 4 0 0 76 13 291
2011 Either English or French 41 29 12 18 0 0 0 71 18 34
2008 Bilingual 38 43 9 6 4 0 0 81 10 315
2008 Unilingual English 36 39 10 9 5 0 0 76 14 228
2008 Either English or French 45 45 10 0 0 0 0 90 0 29

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 35 14 11 6 0 0 69 17 362
2019 Unilingual English 29 35 13 12 10 1 0 64 22 345
2017 Bilingual 31 37 14 12 6 0 0 68 18 397
2017 Unilingual English 24 35 16 15 10 1 0 59 25 352
2017 Either English or French 39 33 10 12 5 0 0 72 17 56
2014 Bilingual 31 33 16 11 9 0 0 63 20 352
2014 Unilingual English 22 32 18 17 11 1 0 55 28 269
2014 Either English or French 29 14 24 21 12 0 0 43 33 34
2011 Bilingual 30 35 15 12 8 0 0 65 21 372
2011 Unilingual English 17 40 18 14 11 0 0 57 25 292
2011 Either English or French 24 32 12 24 9 0 0 56 32 34

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 38 11 9 4 0 0 76 13 360
2019 Unilingual English 30 40 13 13 4 0 0 70 17 345
2017 Bilingual 39 43 8 7 2 0 0 82 9 396
2017 Unilingual English 29 44 12 12 4 0 0 72 16 352
2017 Either English or French 44 41 5 10 0 0 0 84 10 56

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 34 6 4 2 0 0 88 6 361
2019 Unilingual English 46 36 8 6 3 0 0 82 10 343
2017 Bilingual 50 39 7 3 2 0 0 88 4 396
2017 Unilingual English 45 37 9 6 3 0 0 82 9 352
2017 Either English or French 68 21 7 2 2 0 0 89 4 55
2014 Bilingual 54 30 8 5 2 1 0 84 7 352
2014 Unilingual English 38 42 10 5 5 0 0 79 10 268
2014 Either English or French 32 41 15 3 9 0 0 73 12 34
2011 Bilingual 47 37 8 6 2 1 0 84 8 373
2011 Unilingual English 42 36 14 6 1 0 0 78 8 292
2011 Either English or French 41 38 15 6 0 0 0 79 6 34
2008 Bilingual 51 33 8 4 2 1 0 85 7 315
2008 Unilingual English 39 40 9 8 4 0 0 79 12 228
2008 Either English or French 62 21 7 10 0 0 0 83 10 29

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 35 11 9 6 0 0 74 15 362
2019 Unilingual English 32 37 13 11 7 0 0 69 18 345
2017 Bilingual 38 37 13 6 6 0 0 76 12 396
2017 Unilingual English 31 34 16 11 7 0 0 66 18 351
2017 Either English or French 49 30 7 12 2 0 0 79 14 56

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 33 6 2 2 0 0 90 4 359
2019 Unilingual English 53 32 9 3 2 1 0 86 5 343
2017 Bilingual 61 29 6 2 2 0 0 90 4 395
2017 Unilingual English 56 30 11 3 0 0 0 86 4 351
2017 Either English or French 65 28 5 2 0 0 0 93 2 56
2014 Bilingual 67 23 7 2 1 0 0 90 3 352
2014 Unilingual English 61 25 9 2 2 0 0 87 4 269
2014 Either English or French 64 27 6 0 3 0 0 91 3 34
2011 Bilingual 62 27 7 3 1 0 0 89 4 373
2011 Unilingual English 57 28 11 3 1 0 0 85 4 292
2011 Either English or French 68 26 6 0 0 0 0 94 0 34

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 35 9 8 7 0 0 77 15 355
2019 Unilingual English 34 39 13 8 6 0 0 73 14 343
2017 Bilingual 43 36 10 8 3 0 0 80 11 395
2017 Unilingual English 29 46 11 10 5 0 0 75 15 350
2017 Either English or French 51 30 12 3 2 0 2 82 5 56
2014 Bilingual 32 39 10 13 6 0 0 72 19 352
2014 Unilingual English 20 51 11 9 9 0 0 71 18 269
2014 Either English or French 20 53 12 9 6 0 0 73 15 34
2011 Bilingual 36 36 10 11 5 0 1 73 17 370
2011 Unilingual English 27 41 14 12 7 0 0 67 19 292
2011 Either English or French 26 38 18 12 3 0 3 67 15 34

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 28 12 9 6 0 0 74 14 362
2019 Unilingual English 30 39 15 9 6 0 0 70 16 344
2017 Bilingual 43 35 13 5 3 0 0 78 8 395
2017 Unilingual English 31 33 18 12 5 0 0 64 17 351
2017 Either English or French 53 35 7 3 2 0 0 88 5 56
2014 Bilingual 41 30 14 10 6 0 0 71 16 352
2014 Unilingual English 26 37 16 14 7 0 0 63 21 269
2014 Either English or French 29 38 12 9 12 0 0 67 21 34

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 35 12 7 3 0 0 77 10 358
2019 Unilingual English 32 42 12 8 6 0 0 74 14 341
2017 Bilingual 46 36 10 5 2 0 0 82 8 395
2017 Unilingual English 34 37 14 10 4 1 0 72 14 351
2017 Either English or French 55 33 5 5 2 0 0 88 7 56
2014 Bilingual 42 37 9 6 5 0 0 80 11 350
2014 Unilingual English 28 41 12 13 5 1 0 70 18 269
2014 Either English or French 37 24 18 9 9 3 0 63 19 34
2011 Bilingual 45 33 11 8 3 1 0 78 11 372
2011 Unilingual English 29 46 11 11 2 0 0 75 14 289
2011 Either English or French 35 35 18 6 0 6 0 75 6 34

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 38 9 4 2 0 0 84 6 363
2019 Unilingual English 43 38 9 8 3 0 0 81 10 347
2017 Bilingual 51 34 8 5 2 0 0 85 7 393
2017 Unilingual English 41 38 12 7 2 0 0 79 9 351
2017 Either English or French 57 30 11 0 2 0 0 88 2 55
2014 Bilingual 49 36 9 5 1 0 0 85 6 351
2014 Unilingual English 42 37 11 6 3 1 0 79 9 269
2014 Either English or French 41 36 11 9 3 0 0 77 12 34
2011 Bilingual 50 37 7 4 2 0 0 87 6 373
2011 Unilingual English 43 37 10 7 2 0 0 80 10 292
2011 Either English or French 53 38 3 6 0 0 0 91 6 34
2008 Bilingual 48 40 6 3 3 0 0 88 6 315
2008 Unilingual English 43 41 7 5 3 0 0 84 8 228
2008 Either English or French 66 24 10 0 0 0 0 90 0 29

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 33 18 9 5 0 0 68 14 360
2019 Unilingual English 35 37 18 8 2 0 0 72 10 344
2017 Bilingual 31 39 17 7 5 0 1 71 12 397
2017 Unilingual English 35 40 16 6 2 0 0 76 9 351
2017 Either English or French 60 31 9 0 0 0 0 91 0 56
2014 Bilingual 30 39 21 7 3 0 0 69 10 352
2014 Unilingual English 34 41 19 3 3 0 0 75 6 269
2014 Either English or French 32 53 12 0 3 0 0 85 3 34
2011 Bilingual 27 37 21 10 6 0 0 63 16 373
2011 Unilingual English 27 45 17 6 5 0 0 72 11 292
2011 Either English or French 29 44 15 3 9 0 0 74 12 34
2008 Bilingual 19 34 26 14 8 0 0 52 22 317
2008 Unilingual English 18 41 23 13 4 0 1 60 17 228
2008 Either English or French 24 62 7 3 3 0 0 86 7 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 22 38 21 8 0 1 30 32 364
2019 Unilingual English 5 20 38 26 10 1 0 36 26 344
2017 Bilingual 8 19 37 23 10 0 3 35 27 395
2017 Unilingual English 5 21 38 24 9 1 2 34 27 346
2017 Either English or French 5 14 32 28 9 2 9 42 22 55
2014 Bilingual 9 25 38 20 6 1 2 26 34 352
2014 Unilingual English 6 22 38 24 8 1 1 32 29 269
2014 Either English or French 6 21 41 15 11 0 6 27 29 34
2011 Bilingual 11 23 35 19 8 1 2 28 36 369
2011 Unilingual English 11 31 33 16 6 0 3 23 43 291
2011 Either English or French 3 15 42 18 9 0 12 31 21 33
2008 Bilingual 14 34 31 14 6 0 2 20 49 317
2008 Unilingual English 13 33 32 14 7 0 1 21 46 228
2008 Either English or French 10 17 38 21 10 0 3 32 29 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 12 23 34 19 1 1 54 22 358
2019 Unilingual English 5 12 27 33 19 2 1 54 18 344
2017 Bilingual 3 10 24 30 24 3 5 59 15 396
2017 Unilingual English 4 12 22 37 19 3 3 60 16 344
2017 Either English or French 2 6 11 39 30 4 9 79 8 53
2014 Bilingual 3 10 23 35 23 1 5 61 14 351
2014 Unilingual English 3 8 23 40 22 2 1 64 12 268
2014 Either English or French 0 15 21 27 31 0 6 62 16 34
2011 Bilingual 5 10 20 33 25 2 4 62 16 371
2011 Unilingual English 6 14 29 28 17 1 6 48 21 291
2011 Either English or French 9 12 12 38 15 3 12 62 24 34
2008 Bilingual 6 20 31 25 15 1 2 41 27 316
2008 Unilingual English 13 21 34 18 13 0 1 31 34 228
2008 Either English or French 7 14 17 28 21 7 7 56 24 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 27 32 18 7 1 2 26 41 364
2019 Unilingual English 14 23 35 20 7 1 1 27 37 345
2017 Bilingual 10 24 32 20 11 1 3 32 35 396
2017 Unilingual English 12 19 37 19 9 1 3 29 33 347
2017 Either English or French 11 12 21 27 20 4 5 51 25 55
2014 Bilingual 14 29 31 18 5 1 1 24 44 351
2014 Unilingual English 17 22 34 17 8 1 1 26 39 269
2014 Either English or French 18 30 29 5 8 3 6 15 53 34
2011 Bilingual 18 26 28 15 9 1 4 25 45 372
2011 Unilingual English 21 27 26 14 10 0 3 24 49 290
2011 Either English or French 15 24 29 18 3 3 9 23 43 34
2008 Bilingual 17 28 26 16 10 1 2 27 46 317
2008 Unilingual English 21 24 26 19 7 1 2 26 46 228
2008 Either English or French 21 14 24 24 10 0 7 37 37 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 12 40 29 13 0 1 42 18 362
2019 Unilingual English 2 10 33 36 17 1 1 54 13 344
2017 Bilingual 3 14 38 28 14 1 2 43 18 393
2017 Unilingual English 4 11 32 35 15 1 2 52 16 344
2017 Either English or French 2 13 18 35 25 2 5 65 16 54
2014 Bilingual 7 15 37 28 12 1 1 40 23 348
2014 Unilingual English 6 13 30 34 16 0 1 51 19 269
2014 Either English or French 6 9 36 27 16 3 3 46 16 34
2011 Bilingual 8 17 30 29 12 1 2 43 26 370
2011 Unilingual English 8 14 33 28 13 0 3 42 23 290
2011 Either English or French 6 6 33 24 21 0 9 50 13 33
2008 Bilingual 10 19 35 23 9 1 2 34 30 317
2008 Unilingual English 7 16 31 33 12 0 1 46 23 226
2008 Either English or French 3 7 28 41 14 3 3 59 11 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 20 29 20 12 1 2 32 38 363
2019 Unilingual English 13 24 27 20 12 1 2 33 38 343
2017 Bilingual 10 18 30 24 14 1 3 40 29 394
2017 Unilingual English 15 18 26 25 12 2 2 39 34 347
2017 Either English or French 0 20 18 28 25 2 7 58 22 54
2014 Bilingual 14 19 32 21 9 1 4 32 35 351
2014 Unilingual English 11 17 25 32 12 2 2 46 29 268
2014 Either English or French 6 15 26 30 17 0 6 50 22 34
2011 Bilingual 10 23 28 23 12 1 3 37 34 371
2011 Unilingual English 10 20 30 25 10 1 4 37 31 291
2011 Either English or French 9 9 18 32 15 0 18 57 21 34
2008 Bilingual 15 20 28 22 12 0 2 35 36 315
2008 Unilingual English 13 25 26 21 11 1 2 33 40 228
2008 Either English or French 3 7 41 31 14 0 3 46 11 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 17 25 27 17 2 2 46 28 364
2019 Unilingual English 6 14 27 33 17 1 2 51 20 344
2017 Bilingual 4 14 27 27 20 2 6 51 20 396
2017 Unilingual English 7 13 25 29 19 4 4 52 21 347
2017 Either English or French 0 5 26 25 27 7 9 63 6 54
2014 Bilingual 2 7 22 35 27 2 5 67 10 352
2014 Unilingual English 3 4 22 39 26 2 5 70 7 269
2014 Either English or French 3 3 18 45 20 3 8 73 7 34
2011 Bilingual 4 9 19 33 26 2 7 65 14 369
2011 Unilingual English 2 6 26 38 20 2 6 64 8 290
2011 Either English or French 0 3 15 35 26 3 18 78 4 34
2008 Bilingual 8 14 23 32 17 2 4 52 24 316
2008 Unilingual English 9 16 32 23 14 2 4 39 26 228
2008 Either English or French 3 7 34 21 21 7 7 48 12 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 18 35 21 9 1 1 31 33 360
2019 Unilingual English 12 21 34 22 8 2 1 31 34 345
2017 Bilingual 7 18 35 22 11 2 3 36 28 395
2017 Unilingual English 12 17 35 19 11 3 3 32 31 350
2017 Either English or French 5 20 21 18 27 2 7 49 27 55
2014 Bilingual 10 22 36 19 9 2 3 30 33 352
2014 Unilingual English 11 21 33 25 8 1 2 33 33 269
2014 Either English or French 15 24 29 9 14 0 9 26 43 34

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 9 19 35 22 12 1 1 35 29 364
2019 Unilingual English 10 19 33 22 15 0 1 37 29 344
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 21 7 8 4 0 0 80 13 364
2019 Unilingual English 68 13 8 1 3 0 7 87 4 347
2017 Bilingual 61 18 8 9 4 0 1 80 13 397
2017 Unilingual English 73 14 5 3 2 0 4 90 5 351
2017 Either English or French 83 7 3 0 0 2 5 96 0 56
2014 Bilingual 63 17 6 8 5 0 0 81 13 352
2014 Unilingual English 79 9 6 3 2 0 2 90 4 267
2014 Either English or French 65 21 5 3 3 0 3 88 6 34
2011 Bilingual 58 19 8 7 8 0 1 77 15 372
2011 Unilingual English 71 10 8 3 2 0 6 86 5 291
2011 Either English or French 74 12 9 3 0 0 3 88 3 34
2008 Bilingual 52 18 7 8 11 0 3 73 20 316
2008 Unilingual English 69 13 7 2 4 0 5 87 6 228
2008 Either English or French 66 14 10 0 3 0 7 85 4 29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 31 12 12 8 5 2 66 21 364
2019 Unilingual English 20 33 18 12 10 5 2 57 24 344
2017 Bilingual 30 34 14 8 6 4 3 69 16 397
2017 Unilingual English 21 36 14 12 9 5 3 62 22 352
2017 Either English or French 35 30 12 3 5 9 5 76 10 56
2014 Bilingual 30 31 15 11 9 2 2 63 21 352
2014 Unilingual English 26 30 16 12 10 3 2 59 24 268
2014 Either English or French 23 29 12 21 12 3 0 54 34 34

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 26 10 8 6 0 0 76 14 361
2019 Unilingual English 40 27 10 13 9 1 0 68 22 346
2017 Bilingual 49 30 8 7 4 1 0 81 11 397
2017 Unilingual English 38 31 8 13 8 1 1 70 22 352
2017 Either English or French 53 24 7 7 5 0 3 80 13 56
2014 Bilingual 43 28 11 11 7 0 0 72 18 352
2014 Unilingual English 35 30 12 12 10 0 0 65 22 268
2014 Either English or French 29 38 3 21 9 0 0 67 30 34

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 32 7 8 4 0 0 82 11 364
2019 Unilingual English 38 37 7 14 3 0 0 76 17 346
2017 Bilingual 49 36 7 5 2 0 0 85 8 395
2017 Unilingual English 39 40 8 9 4 0 0 79 13 351
2017 Either English or French 57 28 9 2 2 0 2 87 4 55
2014 Bilingual 43 37 9 7 4 0 0 80 11 352
2014 Unilingual English 41 36 9 9 5 0 0 77 14 268
2014 Either English or French 22 45 6 24 3 0 0 67 27 34

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 37 10 4 3 1 0 83 7 362
2019 Unilingual English 38 41 13 5 3 0 0 79 8 345
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 22 11 2 1 1 3 85 3 363
2019 Unilingual English 52 28 11 4 2 1 1 82 7 347

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 24 10 6 7 1 1 76 14 363
2019 Unilingual English 41 29 11 12 5 1 0 71 17 346
2017 Bilingual 44 37 10 5 3 0 1 82 8 397
2017 Unilingual English 42 35 8 9 5 1 0 77 14 352
2017 Either English or French 63 17 9 5 3 0 2 82 9 56
2014 Bilingual 45 30 11 7 6 0 1 76 13 352
2014 Unilingual English 38 36 8 12 5 1 0 74 18 268
2014 Either English or French 34 33 15 15 3 0 0 67 18 34
2011 Bilingual 39 32 10 12 6 0 1 71 18 373
2011 Unilingual English 29 37 12 11 9 0 1 67 21 292
2011 Either English or French 27 24 27 12 9 0 0 52 21 33
2008 Bilingual 36 33 12 12 6 0 1 70 18 317
2008 Unilingual English 28 31 13 15 11 1 1 60 27 226
2008 Either English or French 28 38 10 10 7 3 3 70 19 29

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 26 10 4 5 3 1 80 9 364
2019 Unilingual English 45 28 10 8 6 1 1 75 15 346
2017 Bilingual 53 27 9 4 2 2 2 84 7 397
2017 Unilingual English 47 30 8 8 4 2 1 79 12 350
2017 Either English or French 58 27 7 2 2 3 2 89 4 56
2014 Bilingual 51 29 7 7 5 1 0 81 12 352
2014 Unilingual English 44 29 11 8 6 0 1 75 14 269
2014 Either English or French 34 33 15 6 9 3 0 69 15 34
2011 Bilingual 48 29 9 6 5 2 1 80 11 371
2011 Unilingual English 34 34 12 9 7 3 1 71 17 292
2011 Either English or French 36 33 12 6 6 3 3 74 13 33
2008 Bilingual 41 29 13 9 4 3 1 72 14 316
2008 Unilingual English 38 24 16 9 8 3 1 65 18 226
2008 Either English or French 34 41 14 3 7 0 0 76 10 29

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 21 12 9 5 0 0 75 13 361
2019 Unilingual English 44 30 11 9 5 1 0 75 14 344
2017 Bilingual 51 29 9 6 3 0 1 82 10 397
2017 Unilingual English 45 34 7 6 6 1 1 81 12 350
2017 Either English or French 55 28 10 2 3 0 2 84 5 56
2014 Bilingual 51 29 9 6 5 0 1 80 11 352
2014 Unilingual English 42 32 11 11 5 0 0 74 16 268
2014 Either English or French 37 33 9 9 9 0 3 72 19 34
2011 Bilingual 44 32 9 9 6 0 1 76 15 371
2011 Unilingual English 32 33 10 16 7 1 0 66 23 291
2011 Either English or French 21 35 29 15 0 0 0 56 15 34
2008 Bilingual 42 26 13 12 6 1 0 69 18 315
2008 Unilingual English 31 35 12 12 8 0 1 67 21 226
2008 Either English or French 31 34 7 14 10 0 3 68 25 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 13 6 3 3 0 0 88 5 360
2019 Unilingual English 76 8 5 1 1 0 9 92 2 343
2017 Bilingual 72 16 4 4 1 0 2 89 6 395
2017 Unilingual English 80 11 3 1 0 0 5 96 1 351
2017 Either English or French 81 7 5 0 0 0 7 94 0 56
2014 Bilingual 78 12 3 5 1 0 1 91 7 352
2014 Unilingual English 81 9 3 2 2 0 3 93 3 269
2014 Either English or French 79 15 3 0 0 0 3 97 0 34
2011 Bilingual 73 12 5 4 5 0 1 86 9 372
2011 Unilingual English 78 9 5 1 0 1 5 93 1 292
2011 Either English or French 74 15 9 0 0 0 3 91 0 34
2008 Bilingual 72 11 5 6 4 0 2 85 10 316
2008 Unilingual English 80 8 4 0 2 0 5 93 2 226
2008 Either English or French 83 7 3 0 0 3 3 96 0 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 21 8 5 2 3 2 84 8 363
2019 Unilingual English 58 23 7 6 4 1 1 83 10 345
2017 Bilingual 48 26 7 7 4 2 5 81 12 397
2017 Unilingual English 48 26 8 8 6 2 3 78 14 352
2017 Either English or French 56 18 11 5 2 7 2 80 8 55
2014 Bilingual 51 20 10 5 8 1 5 75 14 352
2014 Unilingual English 56 19 6 8 9 2 1 77 17 269
2014 Either English or French 43 18 6 18 15 0 0 61 33 34
2011 Bilingual 46 25 9 7 7 2 4 76 15 373
2011 Unilingual English 50 26 9 7 6 1 1 78 13 292
2011 Either English or French 47 29 9 9 3 0 3 79 12 34

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 18 7 4 2 1 1 86 7 364
2019 Unilingual English 57 21 11 5 4 2 1 79 9 346
2017 Bilingual 60 23 7 4 3 2 1 85 7 395
2017 Unilingual English 54 23 11 6 4 1 0 79 11 351
2017 Either English or French 69 14 10 2 3 0 2 84 5 56

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 21 10 5 6 0 1 79 11 364
2019 Unilingual English 48 28 10 8 6 0 1 76 14 346
2017 Bilingual 54 27 8 5 4 1 1 83 9 395
2017 Unilingual English 48 29 10 7 6 0 1 78 13 351
2017 Either English or French 65 16 10 3 3 0 2 82 7 56
2014 Bilingual 52 25 10 8 4 0 0 78 12 351
2014 Unilingual English 46 31 7 8 6 1 0 78 15 269
2014 Either English or French 40 30 12 9 9 0 0 70 18 34

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 40 8 14 2 2 0 76 16 106
2019 Unilingual English 10 60 10 10 10 0 0 70 20 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 28 34 16 12 7 2 0 64 20 363
2019 Unilingual English 28 32 18 11 6 5 0 63 18 346
2017 Bilingual 20 37 19 14 7 4 0 58 22 395
2017 Unilingual English 24 34 16 13 8 6 0 61 21 352
2017 Either English or French 54 23 4 11 4 4 2 81 15 55
2014 Bilingual 21 33 17 18 8 3 0 55 27 352
2014 Unilingual English 19 31 22 15 7 6 0 54 23 269
2014 Either English or French 31 30 12 21 3 3 0 63 25 34
2011 Bilingual 29 29 18 11 7 5 1 62 19 373
2011 Unilingual English 18 31 24 10 7 10 1 55 19 292
2011 Either English or French 26 15 35 3 6 12 3 48 10 34

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 35 16 15 8 1 0 61 23 361
2019 Unilingual English 22 33 20 15 8 2 0 56 23 346
2017 Bilingual 25 37 19 11 7 1 0 62 19 396
2017 Unilingual English 19 36 19 15 9 3 0 56 24 351
2017 Either English or French 49 24 14 5 5 0 2 75 11 56
2014 Bilingual 23 35 20 14 8 0 0 59 22 352
2014 Unilingual English 16 34 24 18 9 0 0 50 26 269
2014 Either English or French 29 26 18 24 3 0 0 55 27 34
2011 Bilingual 32 30 19 9 8 2 1 64 17 371
2011 Unilingual English 15 36 16 20 12 2 0 52 32 292
2011 Either English or French 29 24 21 9 12 6 0 56 22 34
2008 Bilingual 24 34 18 13 9 2 1 59 22 316
2008 Unilingual English 14 31 20 15 15 4 0 47 32 227
2008 Either English or French 34 34 10 3 17 0 0 69 21 29

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 31 23 15 8 3 0 52 24 362
2019 Unilingual English 14 28 26 17 10 5 0 44 28 347
2017 Bilingual 19 35 20 13 7 5 0 58 21 396
2017 Unilingual English 14 33 19 19 9 6 0 50 30 351
2017 Either English or French 35 33 14 3 5 7 2 75 10 56
2014 Bilingual 16 34 24 16 8 2 0 51 25 352
2014 Unilingual English 9 32 23 21 10 5 0 44 32 269
2014 Either English or French 29 23 18 21 6 3 0 54 28 34
2011 Bilingual 19 40 19 13 7 2 0 60 20 373
2011 Unilingual English 9 32 19 22 12 7 0 44 37 290
2011 Either English or French 18 26 26 12 9 9 0 48 23 34
2008 Bilingual 13 39 16 17 10 4 0 54 28 316
2008 Unilingual English 5 23 22 25 18 7 0 31 45 226
2008 Either English or French 21 28 10 17 17 3 3 52 37 29

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 36 15 17 8 2 0 58 26 363
2019 Unilingual English 19 31 21 17 9 3 0 52 27 347
2017 Bilingual 25 38 18 12 6 1 0 63 18 394
2017 Unilingual English 19 33 19 16 10 4 0 54 26 351
2017 Either English or French 39 26 14 7 7 5 2 70 15 56
2014 Bilingual 19 36 17 18 10 0 0 56 28 352
2014 Unilingual English 13 32 19 23 11 1 0 46 35 269
2014 Either English or French 29 23 18 18 9 3 0 54 28 34
2011 Bilingual 17 41 16 18 8 1 0 59 25 372
2011 Unilingual English 10 32 17 23 16 2 0 43 39 291
2011 Either English or French 15 35 26 9 9 6 0 53 19 34
2008 Bilingual 16 29 18 26 11 0 0 45 37 317
2008 Unilingual English 8 27 15 28 19 2 0 36 48 228
2008 Either English or French 14 52 7 7 21 0 0 66 28 29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 24 19 14 4 2 1 62 19 362
2019 Unilingual English 39 27 12 4 2 14 1 78 8 346
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 39 9 6 2 0 0 82 9 363
2019 Unilingual English 34 40 15 8 1 0 0 75 9 347
2017 Bilingual 48 39 10 3 0 0 0 87 3 396
2017 Unilingual English 39 38 12 8 2 1 0 78 10 352
2017 Either English or French 48 33 9 7 0 2 2 84 7 56
2014 Bilingual 49 37 9 4 1 1 0 87 4 352
2014 Unilingual English 34 37 14 8 5 2 0 72 14 269
2014 Either English or French 49 24 18 6 3 0 0 73 9 34
2011 Bilingual 45 37 9 5 4 0 0 82 9 373
2011 Unilingual English 32 39 13 10 5 1 0 72 15 291
2011 Either English or French 35 32 21 12 0 0 0 68 12 34

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 16 38 19 20 6 1 0 55 26 363
2019 Unilingual English 10 31 23 23 11 1 1 42 35 345

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 35 12 5 3 1 1 80 8 362
2019 Unilingual English 33 42 11 7 5 2 1 77 11 347
2017 Bilingual 52 34 6 4 2 2 0 88 6 395
2017 Unilingual English 41 35 13 5 3 3 1 78 8 350
2017 Either English or French 45 36 7 2 5 2 4 85 8 55
2014 Bilingual 54 34 5 2 2 1 0 90 5 352
2014 Unilingual English 42 34 11 6 4 2 1 79 10 269
2014 Either English or French 44 35 12 6 3 0 0 79 9 34
2011 Bilingual 48 30 8 6 5 2 1 80 11 369
2011 Unilingual English 37 37 10 7 4 3 1 78 12 289
2011 Either English or French 38 15 15 15 6 9 3 60 23 34
2008 Bilingual 45 31 10 7 5 1 1 78 12 317
2008 Unilingual English 33 34 15 8 8 1 1 69 16 227
2008 Either English or French 41 24 10 7 14 3 0 68 21 29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 36 16 6 3 0 0 75 9 361
2019 Unilingual English 29 41 16 8 5 1 0 71 13 343

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 23 22 12 10 6 2 52 24 363
2019 Unilingual English 16 26 17 17 15 7 2 46 35 346
2017 Bilingual 22 26 20 13 10 7 2 53 26 397
2017 Unilingual English 18 19 19 19 16 6 1 40 39 351
2017 Either English or French 35 26 12 5 5 10 5 73 12 56
2014 Bilingual 25 22 16 15 15 6 2 50 32 352
2014 Unilingual English 15 26 16 16 14 12 1 47 34 269
2014 Either English or French 23 21 18 18 12 5 3 48 33 34
2011 Bilingual 21 19 19 10 12 13 6 50 27 371
2011 Unilingual English 11 25 23 16 9 15 1 42 30 290
2011 Either English or French 21 9 29 9 6 24 3 40 20 34

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 38 13 12 6 1 0 69 18 364
2019 Unilingual English 20 34 17 16 12 1 0 54 28 347
2017 Bilingual 49 32 8 5 4 2 0 83 9 396
2017 Unilingual English 33 34 14 11 6 1 1 68 18 352
2017 Either English or French 50 28 7 9 2 2 2 82 11 55
2014 Bilingual 45 31 9 7 7 1 1 77 14 352
2014 Unilingual English 26 33 14 15 11 1 0 60 26 269
2014 Either English or French 22 39 15 21 3 0 0 61 24 34
2011 Bilingual 40 32 11 8 7 2 0 73 15 371
2011 Unilingual English 27 36 13 12 11 1 0 64 23 291
2011 Either English or French 35 15 21 15 3 6 6 57 20 34
2008 Bilingual 31 39 13 10 6 1 0 70 16 315
2008 Unilingual English 21 32 18 16 13 0 0 53 30 226
2008 Either English or French 24 45 14 7 10 0 0 69 17 29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 24 16 16 20 1 1 47 37 364
2019 Unilingual English 14 23 16 20 22 2 3 39 44 347
2017 Bilingual 24 28 16 13 15 1 2 54 30 396
2017 Unilingual English 16 25 15 19 19 3 3 44 40 351
2017 Either English or French 37 23 12 12 9 3 3 64 23 56
2014 Bilingual 21 25 17 14 18 1 4 48 34 352
2014 Unilingual English 15 19 16 21 25 1 3 35 48 269
2014 Either English or French 17 20 18 15 21 9 0 41 40 34
2011 Bilingual 16 26 16 19 17 2 4 45 38 371
2011 Unilingual English 13 24 16 19 24 2 2 39 45 289
2011 Either English or French 18 24 15 18 12 3 12 48 34 34
2008 Bilingual 15 36 15 15 15 2 3 54 31 317
2008 Unilingual English 14 29 12 14 28 1 1 44 43 228
2008 Either English or French 21 28 24 10 17 0 0 48 28 29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 23 10 3 1 1 3 85 5 364
2019 Unilingual English 58 22 12 3 2 1 3 83 5 347

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 9 3 2 1 2 12 92 4 364
2019 Unilingual English 44 16 13 9 6 4 8 68 17 347

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 21 12 5 2 1 2 81 7 362
2019 Unilingual English 38 31 15 7 5 2 2 72 12 347

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 17 13 7 2 4 3 77 10 362
2019 Unilingual English 38 26 17 8 6 3 3 67 14 346

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 12 6 4 4 5 5 85 8 364
2019 Unilingual English 43 18 12 10 9 3 4 66 21 344

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 11 9 4 3 2 2 83 8 363
2019 Unilingual English 70 14 6 2 3 2 3 89 5 345

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 8 5 2 3 3 4 89 5 361
2019 Unilingual English 72 10 5 3 3 5 3 88 6 346

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 81 4 2 1 0 1 10 97 1 364
2019 Unilingual English 76 7 3 1 1 3 7 94 2 344

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 39 16 10 3 1 0 70 14 362
2019 Unilingual English 19 44 17 11 5 3 1 65 17 346
2017 Bilingual 28 39 19 7 4 3 0 69 11 396
2017 Unilingual English 21 41 18 12 5 3 1 64 17 349
2017 Either English or French 37 34 16 9 0 3 2 74 9 56

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 37 14 6 2 1 0 78 8 362
2019 Unilingual English 35 42 10 7 3 2 0 79 11 343
2017 Bilingual 46 38 9 3 1 2 0 86 5 395
2017 Unilingual English 37 41 11 6 2 2 0 80 8 350
2017 Either English or French 56 24 12 2 0 2 3 85 2 56
2014 Bilingual 50 31 10 5 3 1 0 82 8 352
2014 Unilingual English 42 35 11 8 3 1 0 78 11 269
2014 Either English or French 52 30 6 9 3 0 0 82 12 34
2011 Bilingual 46 35 9 5 3 2 1 83 8 371
2011 Unilingual English 33 35 18 7 3 3 0 71 11 291
2011 Either English or French 35 41 12 3 6 3 0 79 9 34

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 31 14 4 1 3 0 81 5 361
2019 Unilingual English 42 36 12 3 1 5 1 82 5 347
2017 Bilingual 50 31 12 3 1 3 0 84 4 395
2017 Unilingual English 42 34 13 4 2 4 1 80 6 352
2017 Either English or French 59 20 12 2 2 4 2 83 4 55
2014 Bilingual 52 32 10 2 1 1 1 86 4 352
2014 Unilingual English 46 33 11 5 2 3 0 81 7 269
2014 Either English or French 66 22 6 0 0 6 0 93 0 33

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 34 8 4 1 0 0 87 5 363
2019 Unilingual English 46 36 11 4 3 0 0 83 7 346
2017 Bilingual 53 33 8 4 2 0 0 86 5 397
2017 Unilingual English 45 35 10 7 2 1 0 81 9 352
2017 Either English or French 63 30 3 2 0 0 2 95 2 56
2014 Bilingual 55 33 7 3 2 0 0 88 5 352
2014 Unilingual English 49 33 7 8 2 0 0 83 10 269
2014 Either English or French 40 42 9 9 0 0 0 82 9 34
2011 Bilingual 52 34 6 4 2 1 0 87 7 372
2011 Unilingual English 40 37 12 7 3 0 0 78 10 290
2011 Either English or French 53 26 12 6 3 0 0 79 9 34
2008 Bilingual 42 37 13 6 3 0 0 78 9 317
2008 Unilingual English 35 37 15 8 4 1 0 73 12 228
2008 Either English or French 45 41 14 0 0 0 0 86 0 29

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 32 14 5 2 1 0 79 7 362
2019 Unilingual English 39 30 18 7 5 1 0 70 13 346
2017 Bilingual 51 31 12 3 2 1 0 82 5 396
2017 Unilingual English 41 31 16 7 5 0 0 72 13 349
2017 Either English or French 60 23 16 0 0 0 2 84 0 56
2014 Bilingual 47 36 10 5 2 0 0 83 7 352
2014 Unilingual English 29 38 19 7 6 0 0 68 13 269
2014 Either English or French 37 33 9 18 3 0 0 70 21 34
2011 Bilingual 49 31 12 5 3 1 0 81 7 370
2011 Unilingual English 25 37 22 11 4 1 0 63 15 292
2011 Either English or French 45 30 21 0 3 0 0 76 3 33

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 36 13 7 2 1 0 78 9 361
2019 Unilingual English 35 36 13 12 4 0 0 72 15 345
2017 Bilingual 49 33 10 5 2 0 0 82 7 397
2017 Unilingual English 35 38 13 10 4 0 0 73 14 351
2017 Either English or French 61 27 9 2 0 0 2 89 2 55
2014 Bilingual 47 33 11 7 2 0 0 80 9 351
2014 Unilingual English 32 37 15 12 4 0 0 69 16 269
2014 Either English or French 35 38 15 9 3 0 0 73 12 34
2011 Bilingual 48 33 11 5 3 0 0 81 8 370
2011 Unilingual English 27 40 15 13 4 0 0 68 17 292
2011 Either English or French 50 21 15 9 6 0 0 71 15 34
2008 Bilingual 44 35 10 7 4 0 0 79 11 317
2008 Unilingual English 27 42 12 12 6 0 0 69 19 227
2008 Either English or French 37 37 11 4 11 0 0 74 15 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 26 18 12 6 1 0 64 18 363
2019 Unilingual English 33 26 17 12 8 4 1 62 20 347
2017 Bilingual 41 27 16 7 5 3 0 70 13 396
2017 Unilingual English 31 28 14 14 8 4 2 62 23 351
2017 Either English or French 48 23 14 7 2 3 3 76 9 56
2014 Bilingual 41 28 14 10 5 2 0 71 15 352
2014 Unilingual English 32 25 18 13 7 3 1 60 21 269
2014 Either English or French 26 38 18 18 0 0 0 64 18 34
2011 Bilingual 39 27 15 8 7 3 0 69 16 372
2011 Unilingual English 26 31 16 16 8 3 1 58 25 292
2011 Either English or French 44 26 21 3 6 0 0 71 9 34
2008 Bilingual 38 27 17 8 7 3 1 67 15 317
2008 Unilingual English 31 25 19 12 6 7 0 60 20 228
2008 Either English or French 28 38 10 7 10 3 3 70 19 29
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 31 36 33 364
2019 Unilingual English 24 39 36 347
2017 Bilingual 27 40 32 397
2017 Unilingual English 26 39 36 351
2017 Either English or French 23 30 47 56
2014 Bilingual 23 41 36 352
2014 Unilingual English 19 42 39 269
2014 Either English or French 32 36 32 34
2011 Bilingual 25 44 31 372
2011 Unilingual English 20 45 35 292
2011 Either English or French 26 41 32 34

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 14 22 48 5 4 5 114
2019 Unilingual English 17 16 32 11 18 6 83
2017 Bilingual 20 24 36 5 8 6 109
2017 Unilingual English 20 25 21 11 18 6 90
2017 Either English or French 8 8 15 0 70 0 12
2014 Bilingual 21 34 36 6 9999 4 81
2014 Unilingual English 19 14 29 27 9999 12 52
2014 Either English or French 19 36 28 17 9999 0 11
2011 Bilingual 16 23 40 12 9999 9 94
2011 Unilingual English 33 23 28 14 9999 2 57
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 45 8 2 1 1 7 89 2 363
2019 Unilingual English 37 44 9 5 1 2 2 84 6 346

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 22 7 1 1 4 8 90 3 362
2019 Unilingual English 52 25 9 3 1 9 2 86 5 346
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 361
2019 Unilingual English 13 87 345

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 61 39 44
2019 Unilingual English 66 34 44

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 55 45 44
2019 Unilingual English 50 50 44

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 44
2019 Unilingual English 0 100 44

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 43
2019 Unilingual English 42 58 43

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 43
2019 Unilingual English 44 56 43

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 43
2019 Unilingual English 49 51 43

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 38 62 43
2019 Unilingual English 58 42 43

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 42 58 43
2019 Unilingual English 44 56 43

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 44 56 43
2019 Unilingual English 47 53 43

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 39 61 43
2019 Unilingual English 30 70 43

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 43
2019 Unilingual English 0 100 43

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 43
2019 Unilingual English 12 88 43

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 43
2019 Unilingual English 44 56 43

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 37 63 43
2019 Unilingual English 26 74 43

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 70 30 43
2019 Unilingual English 55 45 42

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 34 66 43
2019 Unilingual English 33 67 42

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 21 79 43
2019 Unilingual English 21 79 42

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 43
2019 Unilingual English 21 79 42

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 361
2019 Unilingual English 17 83 345

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 19 15 11 7 23 5 54 25 363
2019 Unilingual English 16 13 18 10 10 25 7 43 30 346
2017 Bilingual 19 17 19 7 5 27 6 54 18 395
2017 Unilingual English 14 14 18 11 9 26 9 43 30 352
2017 Either English or French 21 19 16 2 2 28 12 67 6 56
2014 Bilingual 21 19 16 10 8 20 7 54 24 351
2014 Unilingual English 17 14 19 9 9 25 8 45 26 269
2014 Either English or French 12 18 15 9 6 29 11 50 25 34

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 31 13 9 4 5 1 73 13 362
2019 Unilingual English 31 29 17 8 6 9 1 66 15 346
2017 Bilingual 34 32 17 6 2 8 1 72 9 396
2017 Unilingual English 27 30 17 10 5 10 1 65 16 351
2017 Either English or French 51 28 5 3 0 10 2 90 4 56
2014 Bilingual 37 32 14 8 4 5 0 73 13 352
2014 Unilingual English 29 33 16 7 6 8 1 68 15 269
2014 Either English or French 35 23 12 9 3 15 3 71 15 34
2011 Bilingual 39 32 15 5 3 6 0 76 8 372
2011 Unilingual English 27 36 15 10 4 9 0 68 15 290
2011 Either English or French 32 32 15 3 3 12 3 76 7 34
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 6 94 363
2019 Unilingual English 9 91 345

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 36 64 22
2019 Unilingual English 44 56 30

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 22
2019 Unilingual English 0 100 30

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 39 61 21
2019 Unilingual English 42 58 29

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 38 62 21
2019 Unilingual English 53 47 29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 21
2019 Unilingual English 0 100 29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 21
2019 Unilingual English 0 100 29

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 42 58 21
2019 Unilingual English 27 73 27

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 48 52 21
2019 Unilingual English 58 42 27

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 362
2019 Unilingual English 10 90 346

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 14 16 5 3 29 8 63 12 363
2019 Unilingual English 19 17 17 4 5 31 8 58 15 346
2017 Bilingual 23 15 15 1 3 36 7 66 7 396
2017 Unilingual English 16 13 16 5 2 41 7 57 13 351
2017 Either English or French 24 14 14 0 0 33 14 73 0 56
2014 Bilingual 24 16 17 2 2 30 8 66 6 352
2014 Unilingual English 15 13 20 4 3 36 9 52 12 269
2014 Either English or French 29 18 12 0 0 26 14 80 0 34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 28 13 4 2 7 2 79 7 362
2019 Unilingual English 37 25 16 6 4 12 1 71 11 346
2017 Bilingual 40 29 13 3 2 13 1 80 5 395
2017 Unilingual English 33 30 15 3 2 15 2 76 6 349
2017 Either English or French 44 23 12 0 0 14 7 85 0 56
2014 Bilingual 40 30 16 1 1 10 1 78 3 352
2014 Unilingual English 33 30 13 5 2 15 2 76 8 268
2014 Either English or French 37 30 9 0 0 21 3 88 0 34
2011 Bilingual 45 32 9 3 2 9 0 85 5 372
2011 Unilingual English 35 38 13 4 1 9 0 80 6 291
2011 Either English or French 35 32 18 0 3 12 0 77 3 34
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 25 9 6 4 0 1 81 10 360
2019 Unilingual English 48 23 15 7 5 1 1 73 12 345
2017 Bilingual 48 26 15 5 2 1 4 77 8 394
2017 Unilingual English 36 33 16 7 4 0 3 72 11 348
2017 Either English or French 42 25 21 2 5 0 5 70 7 56

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 33 23 14 11 0 1 51 25 364
2019 Unilingual English 18 32 24 14 10 1 1 51 24 345
2017 Bilingual 15 31 29 13 12 0 0 46 25 397
2017 Unilingual English 17 30 26 15 10 1 1 48 26 350
2017 Either English or French 31 30 23 5 5 2 3 65 11 56

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 31 20 9 7 1 1 62 17 361
2019 Unilingual English 29 41 18 7 4 1 1 70 12 346
2017 Bilingual 24 36 22 12 5 0 1 61 17 396
2017 Unilingual English 26 39 19 10 3 1 2 67 14 349
2017 Either English or French 39 30 18 7 2 2 2 72 9 55

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 26 22 14 15 1 1 48 29 363
2019 Unilingual English 21 29 21 16 11 0 1 51 28 343
2017 Bilingual 20 29 23 13 12 2 2 50 26 394
2017 Unilingual English 24 25 22 13 12 2 2 50 27 350
2017 Either English or French 33 26 25 9 0 2 5 64 9 56

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 25 12 6 4 0 2 77 10 364
2019 Unilingual English 54 27 13 3 1 1 1 82 5 345
2017 Bilingual 41 27 16 7 4 1 5 71 12 395
2017 Unilingual English 44 30 13 5 3 1 4 78 8 348
2017 Either English or French 63 21 7 4 0 2 4 89 4 55

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 33 16 8 7 1 1 69 14 364
2019 Unilingual English 37 32 15 8 6 0 1 70 15 343
2017 Bilingual 30 33 21 11 4 1 0 63 15 395
2017 Unilingual English 31 36 19 8 5 0 1 67 14 348
2017 Either English or French 39 30 16 5 4 2 4 74 9 55

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 34 20 6 6 0 1 68 11 364
2019 Unilingual English 23 41 17 10 6 1 1 66 17 345
2017 Bilingual 30 35 21 6 4 1 1 67 11 394
2017 Unilingual English 23 36 21 12 5 2 1 61 17 349
2017 Either English or French 40 25 18 9 4 0 5 68 13 55

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 36 19 10 7 0 1 64 16 363
2019 Unilingual English 23 36 20 14 5 0 1 60 19 345
2017 Bilingual 26 34 25 9 4 1 1 61 14 393
2017 Unilingual English 22 37 23 10 6 1 1 60 17 349
2017 Either English or French 39 25 21 5 2 2 5 69 8 55

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 33 18 9 7 0 1 65 17 361
2019 Unilingual English 23 37 18 13 8 1 0 61 20 346
2017 Bilingual 31 33 21 8 4 1 1 66 12 394
2017 Unilingual English 21 37 21 11 10 0 1 58 21 348
2017 Either English or French 41 29 14 7 5 2 2 72 13 55

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 23 18 7 6 1 0 69 13 364
2019 Unilingual English 38 28 15 7 11 1 1 66 19 343

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 31 19 5 4 0 1 72 9 360
2019 Unilingual English 35 34 18 7 3 1 2 71 10 344
2017 Bilingual 32 34 20 9 2 1 1 67 12 394
2017 Unilingual English 30 37 18 8 3 1 2 69 12 348
2017 Either English or French 44 34 7 7 2 2 4 83 9 55

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 18 10 3 1 0 2 85 5 359
2019 Unilingual English 58 25 10 3 2 1 1 84 5 345
2017 Bilingual 65 19 8 3 3 1 2 86 6 395
2017 Unilingual English 55 27 11 3 2 0 2 84 5 349
2017 Either English or French 66 21 5 4 2 0 2 89 5 55

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 79 9 3 1 0 1 7 95 1 360
2019 Unilingual English 75 13 3 1 1 1 6 94 2 342
2017 Bilingual 72 13 5 2 3 0 4 90 5 395
2017 Unilingual English 67 16 8 3 3 1 2 85 6 351
2017 Either English or French 86 7 3 0 2 0 2 95 2 56

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 11 7 4 3 0 1 85 8 361
2019 Unilingual English 68 10 8 5 5 2 3 82 10 345
2017 Bilingual 49 30 12 4 3 1 2 81 7 394
2017 Unilingual English 48 35 8 4 2 0 2 85 6 350
2017 Either English or French 69 21 9 0 0 0 2 91 0 56

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 29 14 5 2 0 1 79 7 358
2019 Unilingual English 45 32 12 5 4 0 2 79 9 346
2017 Bilingual 60 18 9 5 4 0 2 80 10 395
2017 Unilingual English 53 25 11 4 6 0 2 79 10 350
2017 Either English or French 74 9 9 2 3 0 3 86 5 56

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 58 20 8 6 6 0 1 79 12 359
2019 Unilingual English 57 19 11 4 6 0 1 77 11 343
2017 Bilingual 51 16 8 2 0 1 23 87 3 393
2017 Unilingual English 55 11 2 1 0 0 31 96 1 350
2017 Either English or French 74 7 3 0 0 0 16 96 0 56

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 15 6 4 1 0 26 85 6 359
2019 Unilingual English 59 8 2 0 1 0 30 96 1 344
2017 Bilingual 66 16 7 1 1 0 9 90 2 394
2017 Unilingual English 66 19 6 1 1 0 7 91 2 349
2017 Either English or French 80 7 4 0 2 0 7 94 2 55

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 16 6 1 1 0 6 91 2 361
2019 Unilingual English 67 18 6 2 1 0 6 91 3 346
2017 Bilingual 73 10 7 3 2 1 4 87 6 394
2017 Unilingual English 66 15 8 3 4 0 4 84 7 349
2017 Either English or French 74 10 7 2 3 0 3 87 5 56

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 72 14 6 4 3 0 2 88 6 361
2019 Unilingual English 70 15 5 3 5 1 2 87 8 346
2017 Bilingual 50 28 12 3 3 0 3 81 6 395
2017 Unilingual English 48 31 13 3 2 1 3 82 5 348
2017 Either English or French 52 25 12 2 5 0 3 80 7 56

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 27 9 1 2 0 1 88 3 359
2019 Unilingual English 57 26 11 3 1 0 3 85 4 343

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 13 40 31 11 5 0 0 53 15 364
2019 Unilingual English 15 35 33 12 4 0 0 50 17 347
2017 Bilingual 13 28 42 10 6 0 0 42 16 397
2017 Unilingual English 11 38 36 8 6 0 0 49 14 352
2017 Either English or French 17 41 35 2 2 2 2 60 4 56

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 21 35 27 8 0 1 36 29 361
2019 Unilingual English 9 17 39 26 8 0 0 34 27 344
2017 Bilingual 7 16 44 24 8 0 0 32 23 397
2017 Unilingual English 6 19 39 26 10 1 0 36 25 350
2017 Either English or French 5 11 41 22 16 2 4 40 17 55

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 33 9 4 1 0 0 86 5 361
2019 Unilingual English 35 44 11 5 2 3 0 81 7 346
2017 Bilingual 54 35 6 2 1 1 0 91 3 397
2017 Unilingual English 34 47 10 3 2 3 0 83 6 351
2017 Either English or French 42 46 2 2 0 3 5 96 2 56

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 37 13 10 5 1 0 72 15 360
2019 Unilingual English 25 40 16 10 6 3 0 67 17 346
2017 Bilingual 26 48 11 10 3 2 0 76 13 397
2017 Unilingual English 21 40 16 12 8 2 1 63 20 350
2017 Either English or French 32 44 14 3 2 3 2 80 6 56
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 13 87 363
2019 Unilingual English 13 87 345
2017 Bilingual 11 89 396
2017 Unilingual English 15 85 349
2014 Bilingual 10 90 351
2014 Unilingual English 12 88 269

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 84 16 44
2019 Unilingual English 83 17 44
2017 Bilingual 89 11 46
2017 Unilingual English 77 23 50
2014 Bilingual 77 23 34
2014 Unilingual English 87 13 32

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 16 8 0 0 0 0 92 0 37
2019 Unilingual English 49 32 8 11 0 0 0 81 11 37
2017 Bilingual 58 24 2 10 5 0 0 83 15 41
2017 Unilingual English 53 29 7 10 0 0 0 83 10 38
2014 Bilingual 72 20 4 4 0 0 0 92 4 26
2014 Unilingual English 75 11 0 11 4 0 0 86 14 28
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 34 10 2 2 1 1 52 48 364
2019 Unilingual English 41 40 12 2 2 3 0 42 58 345
2017 Bilingual 53 30 9 4 1 3 1 55 45 397
2017 Unilingual English 48 27 10 4 3 6 2 52 48 350
2017 Either English or French 63 16 7 3 5 3 2 67 33 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 42 58 173
2019 Unilingual English 31 69 193

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 78 22 171
2019 Unilingual English 84 16 193

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 24 10 7 3 1 6 77 11 171
2019 Unilingual English 28 28 19 7 4 2 12 66 13 193
2017 Bilingual 44 24 7 8 1 3 12 80 11 173
2017 Unilingual English 35 30 11 10 4 1 9 72 15 155
2017 Either English or French 28 33 6 0 6 6 22 85 8 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 14 8 8 7 8 35 60 26 171
2019 Unilingual English 17 16 18 9 2 5 32 53 17 192
2017 Bilingual 14 17 10 7 8 3 41 55 26 173
2017 Unilingual English 13 12 15 6 5 6 43 50 21 155
2017 Either English or French 11 22 0 11 11 11 33 60 40 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 16 10 7 5 1 8 76 13 362
2019 Unilingual English 65 11 7 3 2 2 9 86 6 344
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