2019 Public Service Employee Survey Results for Canadian Nuclear Safety Commission by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 40 5 10 2 0 0 82 13 675
2019 Term 38 46 2 11 3 0 0 84 14 63
2017 Indeterminate (permanent) 43 47 3 5 3 0 0 89 8 680
2017 Term 46 41 1 8 4 0 0 87 11 80
2017 Student 69 24 2 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 45 42 3 7 2 0 0 87 9 623
2014 Term 34 52 5 5 4 0 0 86 9 21
2014 Student 53 41 0 6 0 0 0 94 6 15
2011 Indeterminate (permanent) 43 44 3 7 2 0 0 88 9 666
2011 Term 35 59 6 0 0 0 0 94 0 17
2011 Student 67 17 8 8 0 0 0 83 8 12
2008 Indeterminate (permanent) 35 47 4 9 4 0 0 82 14 562
2008 Term 42 42 0 0 8 8 0 91 9 12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 18 5 5 3 0 2 86 9 674
2019 Term 75 14 6 2 3 0 0 89 5 63
2017 Indeterminate (permanent) 67 18 4 6 4 0 1 86 10 679
2017 Term 78 10 5 5 3 0 0 87 8 80
2017 Student 83 7 5 5 0 0 0 91 5 41
2014 Indeterminate (permanent) 67 18 7 4 3 0 1 86 7 623
2014 Term 85 5 5 5 0 0 0 90 5 21
2014 Student 69 12 6 13 0 0 0 81 13 15
2011 Indeterminate (permanent) 68 18 5 5 3 0 1 87 8 666
2011 Term 65 29 0 6 0 0 0 94 6 17
2011 Student 75 17 0 0 8 0 0 92 8 12
2008 Indeterminate (permanent) 64 19 5 7 5 0 1 83 12 561
2008 Term 75 25 0 0 0 0 0 100 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 32 5 8 3 0 0 84 10 676
2019 Term 54 31 5 5 6 0 0 84 11 63
2017 Indeterminate (permanent) 48 37 5 7 4 0 0 84 11 678
2017 Term 51 29 5 9 6 0 0 80 15 80
2017 Student 74 19 2 5 0 0 0 93 5 41
2014 Indeterminate (permanent) 48 29 9 8 5 0 0 78 14 622
2014 Term 62 23 5 10 0 0 0 85 10 21
2014 Student 65 35 0 0 0 0 0 100 0 15
2011 Indeterminate (permanent) 47 34 7 8 5 0 0 80 12 663
2011 Term 41 41 0 12 6 0 0 82 18 17
2011 Student 42 42 8 8 0 0 0 83 8 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 37 10 10 4 0 0 76 15 673
2019 Term 30 46 11 6 6 0 0 76 13 63
2018 Indeterminate (permanent) 41 41 8 7 2 0 0 82 10 624
2018 Term 31 47 7 8 5 0 1 79 14 75
2017 Indeterminate (permanent) 44 39 6 9 2 0 0 83 11 680
2017 Term 42 32 10 10 4 0 1 76 14 80
2017 Student 60 33 0 5 2 0 0 93 7 41
2014 Indeterminate (permanent) 46 34 8 7 4 0 0 81 11 623
2014 Term 62 18 0 15 5 0 0 80 20 21
2014 Student 46 41 6 7 0 0 0 87 7 15
2011 Indeterminate (permanent) 43 36 8 8 4 0 0 80 12 663
2011 Term 12 59 12 6 12 0 0 71 18 17
2011 Student 42 42 0 0 8 0 8 91 9 12
2008 Indeterminate (permanent) 29 42 12 11 5 0 0 72 16 561
2008 Term 8 50 25 17 0 0 0 58 17 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 29 6 3 2 0 1 88 5 672
2019 Term 50 39 5 3 3 0 0 89 6 63
2017 Indeterminate (permanent) 63 30 4 2 1 0 0 93 2 678
2017 Term 73 18 5 3 1 0 1 91 4 80
2017 Student 83 14 2 0 0 0 0 98 0 41
2014 Indeterminate (permanent) 69 24 3 2 1 0 0 93 4 623
2014 Term 71 19 5 5 0 0 0 90 5 21
2014 Student 74 21 6 0 0 0 0 94 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 54 31 5 5 4 0 0 86 9 675
2019 Term 50 27 17 5 2 0 0 76 6 63
2018 Indeterminate (permanent) 56 29 7 5 2 0 0 85 7 624
2018 Term 49 31 12 4 3 0 0 81 7 75
2017 Indeterminate (permanent) 51 31 8 6 4 0 0 82 10 679
2017 Term 64 28 3 4 1 1 0 92 5 80
2017 Student 81 12 5 0 0 2 0 95 0 41
2014 Indeterminate (permanent) 51 29 10 7 3 0 0 80 10 623
2014 Term 57 28 10 5 0 0 0 85 5 21
2014 Student 53 41 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 49 31 7 9 3 0 0 80 13 667
2011 Term 53 41 0 0 6 0 0 94 6 17
2011 Student 50 33 17 0 0 0 0 83 0 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 36 12 7 5 0 0 77 12 675
2019 Term 43 38 7 8 5 0 0 80 13 63
2018 Indeterminate (permanent) 39 41 10 7 3 0 0 81 10 621
2018 Term 33 44 9 10 3 0 0 78 13 75
2017 Indeterminate (permanent) 39 43 10 6 3 0 0 82 9 680
2017 Term 37 36 13 9 4 0 1 75 13 80
2017 Student 57 31 5 2 5 0 0 88 7 41
2014 Indeterminate (permanent) 34 42 10 9 5 0 0 76 13 623
2014 Term 37 44 5 15 0 0 0 80 15 21
2014 Student 32 54 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 38 40 9 9 4 0 0 78 13 665
2011 Term 18 53 12 12 6 0 0 71 18 17
2011 Student 58 25 8 8 0 0 0 83 8 12
2008 Indeterminate (permanent) 38 42 9 7 4 0 0 80 11 560
2008 Term 33 42 8 8 8 0 0 75 17 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 35 15 11 9 0 0 65 20 673
2019 Term 46 31 11 9 2 0 0 78 11 63
2018 Indeterminate (permanent) 30 32 16 13 10 0 0 62 22 622
2018 Term 36 31 21 5 4 3 0 68 10 75
2017 Indeterminate (permanent) 25 36 15 15 9 0 0 61 24 680
2017 Term 39 35 15 5 4 3 0 76 9 80
2017 Student 57 28 5 2 5 0 2 88 7 41
2014 Indeterminate (permanent) 26 31 17 14 11 0 0 58 25 623
2014 Term 27 30 24 15 5 0 0 56 20 21
2014 Student 53 32 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 37 15 14 10 0 0 61 24 666
2011 Term 12 35 29 18 6 0 0 47 24 17
2011 Student 42 25 17 8 0 0 8 73 9 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 39 12 11 4 0 0 73 15 671
2019 Term 35 37 13 11 5 0 0 72 16 63
2018 Indeterminate (permanent) 36 39 13 8 4 0 0 76 11 625
2018 Term 28 46 11 10 6 0 0 74 16 75
2017 Indeterminate (permanent) 33 44 10 10 3 0 0 77 13 679
2017 Term 39 36 13 9 4 0 0 75 13 80
2017 Student 45 41 5 9 0 0 0 86 9 41

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 35 8 5 3 0 0 85 8 671
2019 Term 46 38 5 7 3 0 0 85 10 62
2018 Indeterminate (permanent) 57 32 8 2 1 0 0 89 3 624
2018 Term 47 36 6 8 3 0 0 83 11 75
2017 Indeterminate (permanent) 47 38 9 4 2 0 0 85 7 678
2017 Term 55 31 6 5 3 0 0 86 8 80
2017 Student 64 28 2 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 46 35 9 5 4 0 0 82 9 622
2014 Term 52 29 15 4 0 0 0 81 4 21
2014 Student 26 47 13 13 0 0 0 74 13 15
2011 Indeterminate (permanent) 45 37 11 6 2 0 0 82 8 667
2011 Term 41 35 12 6 0 6 0 81 6 17
2011 Student 50 17 17 17 0 0 0 67 17 12
2008 Indeterminate (permanent) 47 36 8 6 3 0 0 83 9 560
2008 Term 50 25 8 8 8 0 0 75 17 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 35 12 10 7 0 0 71 17 673
2019 Term 38 40 13 6 3 0 0 78 9 63
2018 Indeterminate (permanent) 37 36 11 11 5 0 0 73 16 624
2018 Term 44 31 11 10 4 0 0 75 13 75
2017 Indeterminate (permanent) 35 35 14 10 6 0 0 70 16 679
2017 Term 37 39 14 5 5 0 0 76 10 79
2017 Student 50 36 5 5 5 0 0 86 9 41

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 33 7 3 2 0 0 88 5 669
2019 Term 50 29 13 5 3 0 0 79 8 62
2018 Indeterminate (permanent) 57 29 11 2 1 0 0 86 3 617
2018 Term 53 28 13 6 1 0 0 80 7 75
2017 Indeterminate (permanent) 59 30 7 2 1 0 0 89 4 677
2017 Term 52 25 16 4 1 0 1 78 5 80
2017 Student 64 28 5 2 0 0 0 93 2 41
2014 Indeterminate (permanent) 64 25 8 2 1 0 0 89 3 623
2014 Term 71 19 10 0 0 0 0 90 0 21
2014 Student 74 13 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 61 26 9 3 1 0 0 87 4 667
2011 Term 47 41 6 0 6 0 0 88 6 17
2011 Student 67 33 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 37 10 9 6 0 0 75 15 664
2019 Term 36 34 19 0 11 0 0 70 11 63
2018 Indeterminate (permanent) 36 40 11 9 4 0 0 76 13 621
2018 Term 27 49 13 4 4 3 0 78 9 74
2017 Indeterminate (permanent) 35 42 10 9 4 0 0 77 13 676
2017 Term 40 37 14 4 5 0 0 77 9 80
2017 Student 64 19 7 7 0 0 2 85 7 41
2014 Indeterminate (permanent) 26 44 11 11 8 0 0 70 19 623
2014 Term 34 51 10 5 0 0 0 85 5 21
2014 Student 21 74 0 6 0 0 0 94 6 15
2011 Indeterminate (permanent) 31 39 12 12 6 0 0 70 18 664
2011 Term 41 24 24 6 6 0 0 65 12 17
2011 Student 50 17 8 8 0 0 17 80 10 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 34 14 9 6 0 0 70 16 672
2019 Term 44 34 11 6 5 0 0 78 11 63
2018 Indeterminate (permanent) 41 31 13 10 4 0 0 72 14 621
2018 Term 37 35 15 8 5 0 0 72 13 75
2017 Indeterminate (permanent) 36 36 15 9 4 0 0 72 13 677
2017 Term 44 30 18 3 6 0 0 74 9 80
2017 Student 74 17 5 2 0 2 0 93 2 41
2014 Indeterminate (permanent) 33 33 15 12 7 0 0 66 19 623
2014 Term 59 33 5 4 0 0 0 91 4 21
2014 Student 46 47 0 0 7 0 0 93 7 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 39 13 8 5 0 0 75 13 666
2019 Term 42 37 14 3 3 0 0 79 6 62
2018 Indeterminate (permanent) 36 39 13 9 4 0 0 75 12 621
2018 Term 41 32 11 15 0 1 0 74 15 74
2017 Indeterminate (permanent) 39 37 12 8 3 0 0 76 11 677
2017 Term 45 38 8 5 4 0 1 84 9 80
2017 Student 69 19 7 0 2 2 0 90 2 41
2014 Indeterminate (permanent) 35 39 11 10 5 1 0 74 15 621
2014 Term 48 29 20 0 4 0 0 76 4 21
2014 Student 59 35 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 37 39 12 9 3 0 0 76 12 663
2011 Term 41 35 6 12 6 0 0 76 18 17
2011 Student 50 25 0 8 0 17 0 90 10 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 39 9 6 2 0 0 83 8 675
2019 Term 50 31 13 3 3 0 0 81 6 63
2018 Indeterminate (permanent) 45 38 11 4 2 0 0 83 6 624
2018 Term 38 39 13 8 1 0 0 77 10 75
2017 Indeterminate (permanent) 45 37 10 6 2 0 0 82 7 675
2017 Term 52 26 13 6 3 0 0 79 9 80
2017 Student 64 24 7 2 2 0 0 88 5 41
2014 Indeterminate (permanent) 45 36 10 6 3 0 0 81 8 622
2014 Term 61 34 0 5 0 0 0 95 5 21
2014 Student 38 50 12 0 0 0 0 88 0 15
2011 Indeterminate (permanent) 47 37 8 6 2 0 0 84 8 667
2011 Term 35 53 0 6 6 0 0 88 12 17
2011 Student 67 25 0 8 0 0 0 92 8 12
2008 Indeterminate (permanent) 47 39 7 4 3 0 0 87 6 560
2008 Term 42 33 8 17 0 0 0 75 17 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 36 20 9 3 0 0 68 13 670
2019 Term 49 34 10 5 3 0 0 82 8 62
2018 Indeterminate (permanent) 29 37 20 10 4 0 0 66 14 625
2018 Term 37 43 10 4 3 2 1 83 7 75
2017 Indeterminate (permanent) 30 41 17 7 4 0 0 72 11 679
2017 Term 46 31 15 4 1 0 3 79 5 80
2017 Student 83 14 0 2 0 0 0 98 2 41
2014 Indeterminate (permanent) 29 41 20 6 3 0 0 71 9 623
2014 Term 52 43 5 0 0 0 0 95 0 21
2014 Student 79 13 7 0 0 0 0 93 0 15
2011 Indeterminate (permanent) 26 41 20 8 5 0 0 66 13 667
2011 Term 35 41 18 0 6 0 0 76 6 17
2011 Student 50 50 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 19 38 24 13 6 0 0 57 19 562
2008 Term 17 50 17 8 8 0 0 67 17 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 21 39 23 9 0 1 32 29 674
2019 Term 13 19 27 28 10 3 0 40 33 63
2018 Indeterminate (permanent) 4 26 37 24 8 0 1 32 30 622
2018 Term 9 15 34 29 11 0 3 41 24 74
2017 Indeterminate (permanent) 7 20 39 24 8 0 2 33 27 673
2017 Term 7 21 34 29 5 1 4 36 29 77
2017 Student 2 9 19 24 38 2 5 66 13 41
2014 Indeterminate (permanent) 8 24 38 21 6 1 2 28 32 623
2014 Term 10 19 29 28 10 0 5 40 30 21
2014 Student 6 6 54 7 26 0 0 34 12 15
2011 Indeterminate (permanent) 11 26 36 18 6 0 3 24 39 662
2011 Term 6 19 31 25 13 0 6 40 27 16
2011 Student 0 17 25 25 25 0 8 55 18 12
2008 Indeterminate (permanent) 13 33 32 14 6 0 1 20 47 562
2008 Term 8 17 17 25 25 8 0 55 27 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 13 27 33 19 1 1 53 20 669
2019 Term 16 10 21 26 20 6 2 50 28 62
2018 Indeterminate (permanent) 4 12 26 38 19 1 1 58 16 618
2018 Term 8 16 22 26 24 3 1 52 25 74
2017 Indeterminate (permanent) 4 12 24 34 19 2 4 57 17 671
2017 Term 3 8 16 35 30 7 3 71 11 77
2017 Student 0 0 2 35 51 7 5 97 0 40
2014 Indeterminate (permanent) 3 10 24 36 21 2 3 61 14 621
2014 Term 5 5 5 45 40 0 0 85 10 21
2014 Student 0 0 0 47 47 6 0 100 0 15
2011 Indeterminate (permanent) 5 12 24 32 20 2 5 56 19 663
2011 Term 12 12 24 18 29 0 6 50 25 17
2011 Student 0 0 17 42 25 8 8 80 0 12
2008 Indeterminate (permanent) 9 20 32 22 15 1 2 38 30 561
2008 Term 8 0 25 25 25 17 0 60 10 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 24 34 19 7 1 1 26 39 675
2019 Term 8 30 36 15 9 0 2 25 38 63
2018 Indeterminate (permanent) 12 25 34 20 8 1 1 28 37 615
2018 Term 8 17 37 22 8 4 3 33 27 75
2017 Indeterminate (permanent) 11 23 35 20 8 1 3 29 35 675
2017 Term 12 14 35 22 12 3 3 36 27 77
2017 Student 14 0 19 24 38 2 2 65 15 41
2014 Indeterminate (permanent) 15 27 32 17 6 1 2 24 43 622
2014 Term 19 14 35 24 5 0 4 30 34 21
2014 Student 13 21 26 6 28 6 0 36 36 15
2011 Indeterminate (permanent) 20 27 27 15 9 0 3 24 48 663
2011 Term 6 29 47 12 0 0 6 12 38 17
2011 Student 8 8 17 17 33 8 8 60 20 12
2008 Indeterminate (permanent) 19 25 27 17 8 1 2 27 46 562
2008 Term 8 33 8 25 17 8 0 45 45 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 4 12 39 32 12 0 1 45 15 673
2019 Term 3 11 24 38 22 2 0 61 15 62
2018 Indeterminate (permanent) 5 9 37 34 13 0 1 48 15 618
2018 Term 6 4 26 37 19 4 6 61 10 75
2017 Indeterminate (permanent) 3 15 38 31 11 0 2 43 18 668
2017 Term 4 8 19 37 27 3 3 68 12 78
2017 Student 0 0 2 37 56 2 2 97 0 40
2014 Indeterminate (permanent) 7 14 35 30 12 1 1 43 21 619
2014 Term 5 9 29 30 28 0 0 57 14 21
2014 Student 0 0 6 28 66 0 0 94 0 15
2011 Indeterminate (permanent) 8 16 32 28 12 0 3 41 25 661
2011 Term 6 6 12 41 29 0 6 75 13 17
2011 Student 0 0 0 42 42 8 8 100 0 12
2008 Indeterminate (permanent) 9 18 33 28 10 0 2 40 27 560
2008 Term 8 0 33 25 25 8 0 55 9 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 23 29 20 10 1 2 31 39 672
2019 Term 14 19 23 14 24 5 2 40 35 63
2018 Indeterminate (permanent) 11 20 32 23 11 1 1 35 32 621
2018 Term 8 18 19 30 17 4 4 51 29 74
2017 Indeterminate (permanent) 13 19 30 24 10 0 3 36 33 672
2017 Term 9 14 17 31 23 5 1 58 25 78
2017 Student 2 5 7 18 58 5 5 84 8 40
2014 Indeterminate (permanent) 13 18 29 27 9 1 3 37 32 621
2014 Term 10 23 15 23 25 0 5 50 34 21
2014 Student 0 6 13 13 49 19 0 76 7 15
2011 Indeterminate (permanent) 10 22 29 25 10 1 4 36 33 664
2011 Term 12 18 24 29 12 0 6 44 31 17
2011 Student 0 0 8 8 67 0 17 90 0 12
2008 Indeterminate (permanent) 14 22 28 22 11 1 2 34 37 560
2008 Term 8 0 17 17 58 0 0 75 8 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 16 28 30 15 1 2 47 24 674
2019 Term 14 14 13 20 28 8 3 54 32 63
2018 Indeterminate (permanent) 6 15 29 30 17 1 2 48 22 619
2018 Term 9 18 25 19 21 6 3 44 29 73
2017 Indeterminate (permanent) 5 14 27 29 18 2 5 50 21 674
2017 Term 5 10 26 28 20 5 5 54 17 78
2017 Student 0 2 10 17 51 12 7 84 3 40
2014 Indeterminate (permanent) 3 5 22 38 25 2 5 68 9 623
2014 Term 0 5 19 48 24 0 5 75 5 21
2014 Student 0 0 15 12 54 6 13 82 0 15
2011 Indeterminate (permanent) 3 8 22 36 24 2 6 65 11 661
2011 Term 12 0 18 29 18 12 12 62 15 17
2011 Student 0 0 8 17 25 33 17 83 0 12
2008 Indeterminate (permanent) 8 15 27 28 16 2 4 46 25 561
2008 Term 0 0 25 8 42 8 17 67 0 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 21 35 22 8 1 1 31 34 671
2019 Term 16 17 34 13 14 5 2 29 35 63
2018 Indeterminate (permanent) 11 22 37 19 9 1 1 29 33 622
2018 Term 7 24 28 27 6 8 0 36 33 74
2017 Indeterminate (permanent) 10 19 36 21 9 2 3 32 30 677
2017 Term 6 19 24 24 14 9 4 43 29 79
2017 Student 7 7 17 20 43 2 2 66 16 39
2014 Indeterminate (permanent) 11 22 34 21 8 1 3 30 34 623
2014 Term 5 19 38 34 5 0 0 39 24 21
2014 Student 6 7 21 13 40 13 0 61 15 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 20 35 22 13 1 1 35 29 674
2019 Term 14 17 28 23 17 0 0 40 31 63
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 17 7 5 3 0 4 84 9 677
2019 Term 64 14 14 3 2 0 3 80 5 63
2017 Indeterminate (permanent) 66 16 6 6 3 0 2 84 9 679
2017 Term 74 15 4 4 0 0 4 92 4 80
2017 Student 81 5 5 7 0 0 2 88 7 41
2014 Indeterminate (permanent) 70 14 6 5 4 0 1 84 10 621
2014 Term 76 19 0 5 0 0 0 95 5 21
2014 Student 74 13 6 7 0 0 0 87 7 15
2011 Indeterminate (permanent) 64 14 8 5 5 0 2 81 11 665
2011 Term 65 24 6 0 6 0 0 88 6 17
2011 Student 67 8 8 8 0 0 8 82 9 12
2008 Indeterminate (permanent) 60 15 7 5 8 1 4 79 14 561
2008 Term 50 42 8 0 0 0 0 92 0 12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 30 15 12 9 5 2 61 23 675
2019 Term 25 34 13 13 13 3 0 60 26 62
2018 Indeterminate (permanent) 23 35 15 13 7 4 4 62 21 621
2018 Term 20 33 18 12 7 6 4 59 21 75
2017 Indeterminate (permanent) 23 36 16 11 8 4 2 63 20 680
2017 Term 37 31 6 3 6 9 7 82 10 80
2017 Student 64 19 0 2 2 5 7 95 5 41
2014 Indeterminate (permanent) 27 30 16 12 10 3 2 60 24 622
2014 Term 43 24 15 10 4 0 5 70 15 21
2014 Student 32 47 21 0 0 0 0 79 0 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 28 9 11 7 0 0 73 18 672
2019 Term 48 20 11 11 8 2 0 70 19 63
2018 Indeterminate (permanent) 39 31 8 14 7 0 0 70 21 623
2018 Term 37 37 13 8 6 0 0 74 13 75
2017 Indeterminate (permanent) 42 31 9 11 6 1 0 74 17 680
2017 Term 45 33 6 8 8 0 1 78 15 80
2017 Student 81 9 0 2 5 0 2 93 7 41
2014 Indeterminate (permanent) 38 28 12 13 9 0 0 67 21 622
2014 Term 48 44 0 5 4 0 0 91 9 21
2014 Student 38 62 0 0 0 0 0 100 0 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 35 7 12 3 0 0 79 15 676
2019 Term 48 33 5 9 5 0 0 81 14 63
2018 Indeterminate (permanent) 44 37 7 8 3 0 0 82 11 623
2018 Term 47 35 7 8 3 0 0 82 11 75
2017 Indeterminate (permanent) 41 39 8 8 3 0 0 81 11 677
2017 Term 54 33 6 4 3 0 1 87 6 80
2017 Student 78 17 5 0 0 0 0 95 0 40
2014 Indeterminate (permanent) 40 37 9 9 4 0 0 77 14 622
2014 Term 61 29 0 5 5 0 0 90 10 21
2014 Student 53 47 0 0 0 0 0 100 0 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 38 11 5 3 0 0 81 8 673
2019 Term 42 41 14 2 2 0 0 83 3 63
2018 Indeterminate (permanent) 38 42 11 7 3 0 0 80 9 624
2018 Term 39 39 15 6 1 0 0 78 7 74
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 26 11 3 1 1 2 84 5 676
2019 Term 46 26 16 3 3 2 5 76 7 63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 27 11 9 6 1 1 74 15 675
2019 Term 41 29 13 11 6 0 0 70 17 63
2018 Indeterminate (permanent) 41 35 11 7 5 1 0 77 12 621
2018 Term 35 44 12 4 3 3 0 81 7 74
2017 Indeterminate (permanent) 42 36 10 7 4 0 0 79 11 680
2017 Term 60 25 5 8 1 1 0 86 9 80
2017 Student 64 21 2 2 7 2 0 88 10 41
2014 Indeterminate (permanent) 41 32 11 9 6 0 0 74 15 622
2014 Term 44 41 0 10 5 0 0 85 15 21
2014 Student 51 35 0 13 0 0 0 87 13 15
2011 Indeterminate (permanent) 34 34 11 12 8 0 0 69 20 667
2011 Term 24 29 29 6 12 0 0 53 18 17
2011 Student 55 18 9 9 9 0 0 73 18 11
2008 Indeterminate (permanent) 32 33 13 13 8 1 1 66 22 560
2008 Term 33 33 0 8 8 0 17 80 20 12

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 28 10 6 6 2 1 78 12 675
2019 Term 41 26 11 8 5 5 5 74 14 63
2018 Indeterminate (permanent) 49 28 10 7 3 2 0 79 10 621
2018 Term 47 26 10 1 6 8 1 81 8 73
2017 Indeterminate (permanent) 49 30 9 6 3 2 1 81 9 678
2017 Term 59 26 5 5 1 3 1 88 7 80
2017 Student 69 17 2 7 2 2 0 88 10 41
2014 Indeterminate (permanent) 47 29 9 7 7 1 0 77 14 623
2014 Term 52 33 5 10 0 0 0 85 10 21
2014 Student 59 35 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 41 32 10 8 6 2 1 75 14 664
2011 Term 29 41 18 6 6 0 0 71 12 17
2011 Student 92 0 0 0 0 8 0 100 0 12
2008 Indeterminate (permanent) 40 28 14 9 6 3 1 70 16 559
2008 Term 25 33 17 17 0 0 8 64 18 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 27 10 9 5 1 0 76 14 671
2019 Term 44 24 14 9 8 0 0 69 17 63
2018 Indeterminate (permanent) 47 32 10 6 4 1 0 79 10 620
2018 Term 43 35 10 4 3 4 1 83 7 74
2017 Indeterminate (permanent) 47 33 8 6 5 1 0 81 11 678
2017 Term 61 21 8 6 3 0 1 84 9 80
2017 Student 53 26 9 0 5 5 2 85 5 41
2014 Indeterminate (permanent) 46 31 9 8 5 0 0 77 14 622
2014 Term 52 24 14 10 0 0 0 76 10 21
2014 Student 44 35 13 0 0 0 7 86 0 15
2011 Indeterminate (permanent) 38 33 11 12 6 0 0 71 18 664
2011 Term 35 35 18 6 6 0 0 71 12 17
2011 Student 50 25 0 25 0 0 0 75 25 12
2008 Indeterminate (permanent) 37 30 12 12 7 0 0 68 19 558
2008 Term 33 25 0 25 8 0 8 64 36 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 75 11 6 2 2 0 5 90 4 668
2019 Term 75 14 5 0 2 0 5 93 2 63
2017 Indeterminate (permanent) 76 14 4 3 1 0 3 92 4 677
2017 Term 80 5 8 1 0 0 6 91 1 80
2017 Student 79 12 5 2 0 0 2 93 2 41
2014 Indeterminate (permanent) 79 11 3 4 1 0 2 92 5 623
2014 Term 90 5 0 0 5 0 0 95 5 21
2014 Student 79 13 0 7 0 0 0 93 7 15
2011 Indeterminate (permanent) 76 10 6 3 3 0 2 88 6 666
2011 Term 65 24 0 6 0 0 6 94 6 17
2011 Student 92 8 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 76 10 5 4 3 0 3 88 7 559
2008 Term 75 17 0 0 8 0 0 92 8 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 21 7 6 3 2 1 83 9 674
2019 Term 60 20 8 2 5 2 4 85 7 63
2017 Indeterminate (permanent) 48 26 8 7 5 2 3 79 13 680
2017 Term 45 25 10 6 4 4 6 78 11 80
2017 Student 72 12 0 7 0 7 2 92 8 41
2014 Indeterminate (permanent) 52 20 8 7 9 1 3 75 17 623
2014 Term 41 24 15 5 5 5 5 72 11 21
2014 Student 79 7 0 7 6 0 0 87 13 15
2011 Indeterminate (permanent) 48 26 9 7 7 2 2 76 15 667
2011 Term 47 35 12 0 6 0 0 82 6 17
2011 Student 67 17 8 0 0 0 8 91 0 12

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 20 9 4 3 1 1 83 8 676
2019 Term 58 19 12 5 5 2 0 78 10 63
2018 Indeterminate (permanent) 57 25 9 3 5 1 0 83 9 620
2018 Term 59 26 9 3 3 0 0 85 6 74
2017 Indeterminate (permanent) 55 25 10 5 4 1 0 81 9 677
2017 Term 70 14 10 3 3 1 0 85 5 80
2017 Student 81 7 2 5 5 0 0 88 9 41

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 26 10 7 5 0 1 78 12 676
2019 Term 56 22 11 5 6 0 0 78 11 63
2018 Indeterminate (permanent) 50 28 9 7 5 1 0 78 12 621
2018 Term 43 34 10 7 4 1 0 78 11 74
2017 Indeterminate (permanent) 50 29 9 6 5 0 0 80 11 678
2017 Term 66 16 9 5 3 0 1 84 8 80
2017 Student 71 15 2 7 5 0 0 85 12 40
2014 Indeterminate (permanent) 48 28 9 8 6 0 0 76 14 622
2014 Term 60 20 10 10 0 0 0 80 10 21
2014 Student 65 35 0 0 0 0 0 100 0 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 43 8 14 3 2 0 75 17 117
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 34 18 12 6 3 0 62 19 675
2019 Term 33 32 13 8 9 3 2 69 18 63
2018 Indeterminate (permanent) 28 36 16 14 5 2 0 66 19 626
2018 Term 37 40 15 5 0 2 0 79 5 74
2017 Indeterminate (permanent) 18 36 19 15 8 5 0 57 23 678
2017 Term 42 29 11 8 4 6 0 76 12 79
2017 Student 74 14 2 5 0 5 0 93 5 41
2014 Indeterminate (permanent) 19 31 20 18 7 5 0 53 26 623
2014 Term 38 48 5 5 5 0 0 85 10 21
2014 Student 46 40 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 29 22 11 7 7 0 57 19 666
2011 Term 35 29 12 6 6 12 0 73 13 17
2011 Student 33 25 0 0 0 33 8 100 0 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 35 18 16 8 1 0 58 23 673
2019 Term 25 31 13 18 11 2 0 58 30 63
2018 Indeterminate (permanent) 26 38 16 13 6 0 0 65 19 624
2018 Term 38 32 18 9 1 1 0 72 11 75
2017 Indeterminate (permanent) 18 38 20 14 9 1 0 56 23 678
2017 Term 44 27 14 5 5 5 0 75 11 80
2017 Student 74 19 5 2 0 0 0 93 2 41
2014 Indeterminate (permanent) 19 33 22 17 8 0 0 53 25 623
2014 Term 38 48 5 5 5 0 0 85 10 21
2014 Student 46 40 15 0 0 0 0 85 0 15
2011 Indeterminate (permanent) 24 32 18 14 10 2 0 57 25 664
2011 Term 29 41 12 12 6 0 0 71 18 17
2011 Student 50 25 17 0 0 8 0 82 0 12
2008 Indeterminate (permanent) 20 34 19 14 12 3 0 55 26 560
2008 Term 50 8 17 0 17 8 0 64 18 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 29 26 17 8 4 0 47 26 675
2019 Term 20 22 22 20 13 3 0 44 33 63
2018 Indeterminate (permanent) 19 37 21 16 6 2 0 57 22 623
2018 Term 20 36 18 15 4 7 0 60 20 74
2017 Indeterminate (permanent) 14 35 21 17 9 4 0 51 27 678
2017 Term 27 32 17 5 4 14 0 70 10 80
2017 Student 57 19 5 2 2 14 0 89 6 41
2014 Indeterminate (permanent) 14 31 23 19 9 3 0 47 29 623
2014 Term 14 54 19 4 5 5 0 71 9 21
2014 Student 26 46 13 7 0 7 0 78 8 15
2011 Indeterminate (permanent) 14 36 20 17 10 4 0 52 28 665
2011 Term 24 41 18 12 0 6 0 69 13 17
2011 Student 33 33 8 8 0 17 0 80 10 12
2008 Indeterminate (permanent) 10 33 19 20 13 5 0 45 36 559
2008 Term 33 25 8 17 8 8 0 64 27 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 34 19 18 8 2 0 55 26 676
2019 Term 20 27 25 11 13 4 0 49 25 63
2018 Indeterminate (permanent) 22 37 19 14 7 1 0 59 21 627
2018 Term 28 34 12 16 7 4 0 64 24 75
2017 Indeterminate (permanent) 19 37 19 15 9 2 0 57 24 677
2017 Term 38 28 18 8 4 5 0 69 12 79
2017 Student 60 21 9 2 0 7 0 87 3 41
2014 Indeterminate (permanent) 16 34 18 21 11 1 0 50 32 623
2014 Term 46 30 10 0 10 4 0 79 10 21
2014 Student 32 40 21 7 0 0 0 72 7 15
2011 Indeterminate (permanent) 13 37 17 20 12 1 0 51 32 666
2011 Term 12 41 29 12 6 0 0 53 18 17
2011 Student 42 42 0 0 0 17 0 100 0 12
2008 Indeterminate (permanent) 13 29 16 26 15 1 0 42 42 562
2008 Term 25 50 8 17 0 0 0 75 17 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 27 16 10 3 8 1 69 14 672
2019 Term 46 25 17 2 2 9 0 78 3 63
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 41 13 7 1 0 0 79 8 676
2019 Term 41 35 9 6 8 0 0 76 14 63
2018 Indeterminate (permanent) 41 41 13 4 1 0 0 82 5 619
2018 Term 37 39 12 10 1 0 0 77 11 74
2017 Indeterminate (permanent) 40 40 12 6 1 0 0 81 7 679
2017 Term 54 31 11 3 1 0 0 85 4 80
2017 Student 76 21 0 0 0 2 0 100 0 41
2014 Indeterminate (permanent) 42 36 12 6 3 1 0 79 9 623
2014 Term 65 30 0 0 5 0 0 95 5 21
2014 Student 51 35 13 0 0 0 0 87 0 15
2011 Indeterminate (permanent) 38 38 12 7 4 1 0 77 12 666
2011 Term 53 29 6 0 6 6 0 87 6 17
2011 Student 58 17 17 8 0 0 0 75 8 12

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 35 21 22 8 2 0 48 31 674
2019 Term 13 31 28 16 9 3 0 46 26 63

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 38 11 6 4 2 1 79 9 675
2019 Term 28 39 14 11 6 2 0 68 18 63
2018 Indeterminate (permanent) 43 38 8 6 3 1 1 83 10 623
2018 Term 38 36 11 8 3 2 2 77 12 75
2017 Indeterminate (permanent) 46 36 9 5 2 1 1 83 7 676
2017 Term 46 23 13 5 3 9 3 77 8 80
2017 Student 57 33 2 0 2 5 0 95 2 41
2014 Indeterminate (permanent) 48 35 8 4 3 1 0 85 7 623
2014 Term 52 34 5 0 4 0 5 91 4 21
2014 Student 53 13 22 0 6 6 0 70 6 15
2011 Indeterminate (permanent) 43 32 10 7 5 2 1 78 12 663
2011 Term 31 31 6 13 6 13 0 71 21 16
2011 Student 36 18 0 0 9 27 9 86 14 11
2008 Indeterminate (permanent) 40 32 12 7 7 1 1 74 14 561
2008 Term 50 25 8 17 0 0 0 75 17 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 39 15 8 4 1 0 73 11 670
2019 Term 33 36 21 2 5 2 2 72 7 63
2018 Indeterminate (permanent) 38 40 13 5 3 0 0 79 9 619
2018 Term 41 32 18 8 1 0 0 73 9 75

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 25 21 14 12 6 2 48 29 675
2019 Term 17 22 17 17 11 13 2 46 33 63
2018 Indeterminate (permanent) 19 25 20 15 13 7 1 48 31 623
2018 Term 24 21 23 16 5 9 1 51 24 75
2017 Indeterminate (permanent) 18 24 19 17 15 6 1 45 34 679
2017 Term 27 22 24 5 6 11 4 59 13 80
2017 Student 55 14 0 9 0 17 5 88 12 41
2014 Indeterminate (permanent) 19 24 17 16 15 8 1 48 34 623
2014 Term 39 13 10 15 5 19 0 63 24 21
2014 Student 32 28 19 0 0 21 0 76 0 15
2011 Indeterminate (permanent) 17 21 21 13 11 14 4 46 29 662
2011 Term 6 18 29 6 6 35 0 36 18 17
2011 Student 17 25 8 8 0 33 8 71 14 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 37 15 16 8 1 0 60 24 677
2019 Term 29 31 17 9 11 2 0 62 21 63
2018 Indeterminate (permanent) 31 34 14 13 7 1 0 66 20 623
2018 Term 34 39 12 12 1 1 0 74 14 75
2017 Indeterminate (permanent) 39 35 11 9 5 1 0 74 14 679
2017 Term 51 27 9 5 1 5 1 84 7 80
2017 Student 68 12 5 2 5 5 2 87 8 40
2014 Indeterminate (permanent) 34 33 11 11 9 1 0 68 20 623
2014 Term 52 20 9 14 0 5 0 76 15 21
2014 Student 51 26 15 7 0 0 0 78 7 15
2011 Indeterminate (permanent) 34 33 12 10 9 1 0 68 19 664
2011 Term 35 29 18 6 6 0 6 69 13 17
2011 Student 42 17 8 0 0 25 8 87 0 12
2008 Indeterminate (permanent) 26 36 15 12 9 1 0 63 21 558
2008 Term 33 33 8 25 0 0 0 67 25 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 23 17 18 22 2 2 41 42 677
2019 Term 28 20 17 20 13 0 2 49 34 63
2018 Indeterminate (permanent) 19 27 14 18 19 1 1 47 38 623
2018 Term 22 27 20 21 4 2 3 52 27 75
2017 Indeterminate (permanent) 19 27 16 17 19 1 1 47 37 678
2017 Term 29 23 20 9 6 6 7 59 17 80
2017 Student 53 17 2 12 2 9 5 81 17 41
2014 Indeterminate (permanent) 17 22 16 18 22 1 3 42 41 623
2014 Term 29 10 25 15 9 9 4 44 27 21
2014 Student 37 26 22 7 0 7 0 68 8 15
2011 Indeterminate (permanent) 15 25 16 19 20 2 3 42 42 662
2011 Term 12 18 35 6 18 0 12 33 27 17
2011 Student 17 25 8 0 0 8 42 83 0 12
2008 Indeterminate (permanent) 15 33 14 15 20 1 2 49 36 562
2008 Term 17 50 8 8 8 8 0 73 18 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 24 11 3 1 1 2 84 5 677
2019 Term 56 20 11 3 2 2 6 83 5 63

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 13 8 5 4 3 10 80 11 676
2019 Term 42 22 14 8 5 0 9 70 14 63

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 25 14 6 3 2 2 76 10 675
2019 Term 43 31 11 6 3 2 3 79 10 63

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 21 15 8 4 4 2 71 12 673
2019 Term 46 22 16 3 5 3 5 74 9 63

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 17 10 7 6 4 4 75 14 674
2019 Term 54 14 6 6 9 0 9 76 17 63

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 12 7 3 3 3 3 86 6 674
2019 Term 67 14 8 2 5 0 5 85 7 63

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 9 5 3 3 5 3 88 6 673
2019 Term 75 9 3 2 2 3 6 93 3 63

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 79 6 3 1 0 3 9 96 1 674
2019 Term 80 6 3 2 2 0 8 93 3 63

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 43 16 10 4 2 0 68 15 674
2019 Term 30 27 25 12 2 5 0 59 14 63
2018 Indeterminate (permanent) 28 36 20 10 4 1 0 65 15 622
2018 Term 23 45 18 8 2 4 0 70 11 75
2017 Indeterminate (permanent) 23 41 19 10 4 3 0 65 15 676
2017 Term 31 35 19 6 3 5 1 71 9 80
2017 Student 59 29 5 2 2 2 0 90 5 41

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 41 13 6 2 2 0 78 9 671
2019 Term 43 35 11 9 2 0 0 78 11 63
2018 Indeterminate (permanent) 46 35 11 5 2 1 0 82 7 622
2018 Term 44 35 9 6 3 3 0 82 9 75
2017 Indeterminate (permanent) 39 41 11 5 2 2 0 82 7 676
2017 Term 57 30 8 3 3 0 0 87 5 80
2017 Student 72 17 5 2 0 5 0 93 2 41
2014 Indeterminate (permanent) 46 33 11 7 3 1 0 80 10 623
2014 Term 62 19 10 5 0 4 0 85 5 21
2014 Student 66 21 0 13 0 0 0 87 13 15
2011 Indeterminate (permanent) 40 35 13 6 3 2 0 77 9 664
2011 Term 35 47 12 0 6 0 0 82 6 17
2011 Student 67 33 0 0 0 0 0 100 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 34 12 4 1 4 0 82 5 674
2019 Term 45 33 17 2 2 2 0 79 3 63
2018 Indeterminate (permanent) 47 33 12 3 1 3 0 83 5 622
2018 Term 40 31 16 4 1 6 1 76 6 75
2017 Indeterminate (permanent) 44 34 14 3 1 4 0 81 5 678
2017 Term 57 25 9 4 1 3 1 86 5 80
2017 Student 76 10 2 2 5 5 0 90 8 40
2014 Indeterminate (permanent) 49 32 11 3 2 3 0 84 5 622
2014 Term 76 19 5 0 0 0 0 95 0 21
2014 Student 72 21 7 0 0 0 0 93 0 15

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 35 9 4 2 0 0 85 6 675
2019 Term 50 34 13 2 2 0 0 84 3 63
2018 Indeterminate (permanent) 53 35 6 4 2 0 0 88 6 624
2018 Term 60 31 7 0 1 0 0 92 1 75
2017 Indeterminate (permanent) 46 36 10 6 2 0 0 83 8 680
2017 Term 64 27 5 1 3 0 0 91 4 80
2017 Student 83 14 2 0 0 0 0 98 0 41
2014 Indeterminate (permanent) 50 34 8 5 2 0 0 85 8 623
2014 Term 71 24 5 0 0 0 0 95 0 21
2014 Student 79 13 7 0 0 0 0 93 0 15
2011 Indeterminate (permanent) 46 35 10 6 3 0 0 82 8 664
2011 Term 53 35 0 6 6 0 0 88 12 17
2011 Student 75 25 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 39 37 14 7 3 0 0 76 10 562
2008 Term 58 42 0 0 0 0 0 100 0 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 32 17 6 3 1 0 74 9 674
2019 Term 46 26 14 6 8 0 0 71 14 62
2018 Indeterminate (permanent) 44 35 13 5 3 0 0 79 8 620
2018 Term 49 27 16 4 3 0 0 76 7 74
2017 Indeterminate (permanent) 43 33 15 6 3 0 0 76 9 676
2017 Term 61 23 10 1 5 0 0 84 6 80
2017 Student 81 14 5 0 0 0 0 95 0 41
2014 Indeterminate (permanent) 38 37 14 7 4 0 0 75 11 623
2014 Term 56 39 5 0 0 0 0 95 0 21
2014 Student 57 37 6 0 0 0 0 94 0 15
2011 Indeterminate (permanent) 38 33 17 8 3 1 0 72 11 664
2011 Term 59 35 0 0 6 0 0 94 6 17
2011 Student 64 36 0 0 0 0 0 100 0 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 37 14 9 3 0 0 75 12 672
2019 Term 42 31 13 9 5 0 0 73 14 63
2018 Indeterminate (permanent) 41 38 11 7 2 0 0 80 9 618
2018 Term 47 33 12 6 3 0 0 80 8 74
2017 Indeterminate (permanent) 39 38 12 8 3 0 0 77 10 678
2017 Term 56 26 9 4 5 0 0 82 9 80
2017 Student 83 7 7 2 0 0 0 91 2 41
2014 Indeterminate (permanent) 39 34 14 9 3 0 0 74 13 622
2014 Term 48 48 0 5 0 0 0 95 5 21
2014 Student 44 56 0 0 0 0 0 100 0 15
2011 Indeterminate (permanent) 38 36 13 9 4 0 0 74 13 664
2011 Term 65 24 0 6 6 0 0 88 12 17
2011 Student 67 33 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 36 38 11 9 5 0 0 75 14 559
2008 Term 58 25 8 0 8 0 0 83 8 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 28 18 11 6 3 0 64 18 676
2019 Term 38 16 22 13 9 2 0 55 23 63
2018 Indeterminate (permanent) 38 26 17 11 6 2 0 66 17 624
2018 Term 35 24 21 12 6 1 1 60 18 75
2017 Indeterminate (permanent) 34 28 17 11 6 4 0 65 17 678
2017 Term 47 21 4 9 10 5 4 75 21 80
2017 Student 55 24 7 7 2 2 2 83 10 41
2014 Indeterminate (permanent) 35 28 16 12 6 3 1 65 18 623
2014 Term 48 29 10 10 0 4 0 79 10 21
2014 Student 46 28 13 6 7 0 0 74 13 15
2011 Indeterminate (permanent) 33 29 16 12 7 3 0 64 20 665
2011 Term 35 35 6 0 18 6 0 75 19 17
2011 Student 50 25 17 0 8 0 0 75 8 12
2008 Indeterminate (permanent) 34 27 18 10 7 4 1 64 17 562
2008 Term 42 33 8 8 8 0 0 75 17 12
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 25 39 36 677
2019 Term 46 32 22 63
2018 Indeterminate (permanent) 21 44 35 627
2018 Term 29 28 43 75
2017 Indeterminate (permanent) 23 43 34 679
2017 Term 31 26 43 80
2017 Student 53 9 38 41
2014 Indeterminate (permanent) 21 42 38 623
2014 Term 40 24 37 21
2014 Student 54 12 34 15
2011 Indeterminate (permanent) 22 45 33 666
2011 Term 41 35 24 17
2011 Student 58 8 33 12

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 19 22 45 7 0 6 168
2019 Term 0 14 24 14 45 3 29
2018 Indeterminate (permanent) 19 31 42 5 0 4 130
2018 Term 14 35 28 0 22 0 22
2017 Indeterminate (permanent) 23 29 32 9 1 5 160
2017 Term 4 16 36 4 40 0 25
2017 Student 0 0 0 0 100 0 21
2014 Indeterminate (permanent) 22 27 35 11 9999 4 129
2011 Indeterminate (permanent) 25 22 35 13 9999 4 147
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 45 8 3 0 1 4 87 4 675
2019 Term 24 43 20 5 3 2 3 70 8 63

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 23 8 2 1 6 5 88 4 674
2019 Term 50 24 6 3 2 12 3 87 6 63
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 673
2019 Term 16 84 62
2018 Indeterminate (permanent) 13 87 626
2018 Term 15 85 74

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 673
2019 Term 22 78 62

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 16 17 11 9 24 6 48 28 675
2019 Term 16 13 17 11 8 22 13 44 29 63
2018 Indeterminate (permanent) 19 20 17 8 7 23 6 54 22 622
2018 Term 17 12 20 5 3 30 12 51 13 74
2017 Indeterminate (permanent) 17 17 19 10 8 24 6 48 25 678
2017 Term 16 11 16 1 3 36 16 58 8 80
2017 Student 24 0 15 2 0 43 17 58 6 41
2014 Indeterminate (permanent) 18 17 18 9 8 22 8 49 25 622
2014 Term 32 10 5 10 5 34 5 68 24 21
2014 Student 19 13 28 0 0 40 0 54 0 15

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 30 15 9 4 7 1 69 15 675
2019 Term 27 32 18 5 8 10 0 66 14 62
2018 Indeterminate (permanent) 34 32 16 6 5 5 1 71 12 623
2018 Term 40 25 22 3 0 11 0 72 3 75
2017 Indeterminate (permanent) 30 32 17 8 4 8 1 68 13 678
2017 Term 41 25 14 1 3 13 4 79 4 80
2017 Student 53 14 7 2 0 21 2 88 3 41
2014 Indeterminate (permanent) 33 32 15 8 5 7 1 70 14 623
2014 Term 46 29 0 10 5 10 0 83 17 21
2014 Student 38 43 13 0 0 6 0 86 0 15
2011 Indeterminate (permanent) 33 34 15 7 3 7 0 72 11 664
2011 Term 35 18 18 0 6 24 0 69 8 17
2011 Student 58 25 8 0 0 8 0 91 0 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 7 93 674
2019 Term 13 87 63
2018 Indeterminate (permanent) 8 92 626
2018 Student 0 100 18

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 45

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 45

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 43

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 35 65 43

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 43

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 43

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 43

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 43

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 43

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 43

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 42

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 42

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 42

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 55 45 42

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 674
2019 Term 13 87 63

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 14 17 5 3 30 8 59 13 675
2019 Term 17 22 14 5 6 20 15 61 17 63
2018 Indeterminate (permanent) 23 16 17 3 4 31 6 61 11 623
2018 Term 22 9 20 0 0 36 12 62 0 75
2017 Indeterminate (permanent) 20 14 17 3 2 37 6 60 11 678
2017 Term 20 15 10 1 0 43 11 76 3 80
2017 Student 26 7 8 0 0 40 19 81 0 41
2014 Indeterminate (permanent) 20 15 19 3 2 33 9 59 9 623
2014 Term 28 20 5 0 0 34 14 91 0 21
2014 Student 38 15 21 0 0 26 0 72 0 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 25 15 5 3 9 1 75 8 674
2019 Term 25 30 16 8 5 13 3 66 15 63
2018 Indeterminate (permanent) 38 30 16 3 4 8 1 75 7 623
2018 Term 41 26 18 0 0 12 3 78 0 75
2017 Indeterminate (permanent) 35 30 15 3 2 14 1 76 6 676
2017 Term 49 20 12 1 0 14 4 83 2 80
2017 Student 51 12 7 0 0 24 5 90 0 40
2014 Indeterminate (permanent) 36 30 15 3 2 13 1 77 5 622
2014 Term 46 29 5 5 0 10 5 88 6 21
2014 Student 51 30 7 6 0 6 0 86 6 15
2011 Indeterminate (permanent) 40 35 11 3 2 9 0 82 6 665
2011 Term 29 24 18 0 6 24 0 69 8 17
2011 Student 50 33 0 0 0 17 0 100 0 12
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 25 12 6 4 0 1 78 10 671
2019 Term 44 20 17 14 5 0 0 64 19 63
2018 Indeterminate (permanent) 46 31 14 5 4 0 0 77 9 624
2018 Term 36 35 17 3 5 1 3 74 8 74
2017 Indeterminate (permanent) 43 30 15 6 3 1 3 76 9 673
2017 Term 32 27 25 6 5 0 5 61 12 79
2017 Student 43 24 19 9 5 0 0 67 14 41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 32 26 14 10 1 1 49 25 675
2019 Term 29 36 16 8 9 0 2 66 18 63
2018 Indeterminate (permanent) 15 28 29 17 10 0 0 43 28 624
2018 Term 22 30 26 10 7 1 3 55 18 74
2017 Indeterminate (permanent) 13 31 28 15 12 1 1 45 27 678
2017 Term 27 24 30 9 5 1 4 53 15 79
2017 Student 59 24 15 2 0 0 0 83 2 41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 38 21 9 5 1 1 64 15 673
2019 Term 50 27 11 5 8 0 0 76 13 63
2018 Indeterminate (permanent) 26 33 26 9 5 0 1 59 15 624
2018 Term 31 38 15 6 4 3 3 73 10 74
2017 Indeterminate (permanent) 21 39 21 13 4 1 1 61 18 675
2017 Term 35 33 19 1 3 1 8 75 4 79
2017 Student 73 14 10 0 0 0 2 90 0 41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 27 23 16 13 1 1 47 29 672
2019 Term 28 25 19 9 17 0 2 54 27 63
2018 Indeterminate (permanent) 23 28 23 15 11 0 1 51 26 623
2018 Term 24 26 16 18 11 1 4 52 31 74
2017 Indeterminate (permanent) 20 27 23 15 13 2 1 47 28 675
2017 Term 27 30 23 5 5 4 6 64 11 80
2017 Student 54 19 17 2 2 0 5 77 5 41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 27 14 4 3 1 1 78 7 674
2019 Term 62 22 5 6 3 0 2 86 10 63
2018 Indeterminate (permanent) 43 29 17 6 3 0 2 73 10 620
2018 Term 55 24 10 4 1 3 3 84 6 74
2017 Indeterminate (permanent) 40 31 15 6 3 1 3 74 10 673
2017 Term 56 20 10 3 3 1 8 83 6 79
2017 Student 76 5 5 5 2 0 7 87 8 41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 34 17 8 6 0 1 69 14 673
2019 Term 41 35 8 10 3 2 2 79 13 62
2018 Indeterminate (permanent) 32 31 20 10 7 0 0 62 17 625
2018 Term 43 32 11 7 4 1 1 77 11 75
2017 Indeterminate (permanent) 28 35 21 10 5 0 0 64 15 673
2017 Term 34 28 22 6 5 1 4 65 12 79
2017 Student 53 28 9 5 2 2 0 83 7 41

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 38 20 8 6 1 1 66 14 675
2019 Term 38 31 19 3 8 0 2 70 11 63
2018 Indeterminate (permanent) 26 35 25 10 4 0 0 62 13 620
2018 Term 31 29 26 8 1 1 3 63 10 72
2017 Indeterminate (permanent) 25 35 23 10 5 1 1 62 15 673
2017 Term 30 37 15 5 4 4 5 74 10 79
2017 Student 53 28 14 2 0 0 2 83 2 41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 37 21 12 6 0 1 60 18 673
2019 Term 32 31 14 13 8 0 2 65 21 63
2018 Indeterminate (permanent) 24 35 25 10 5 0 1 59 15 620
2018 Term 27 39 22 3 7 3 0 68 10 72
2017 Indeterminate (permanent) 22 36 25 11 5 0 1 59 16 672
2017 Term 29 29 28 6 3 3 4 61 9 80
2017 Student 62 24 7 2 2 0 2 88 5 41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 34 20 11 7 0 0 61 18 673
2019 Term 28 39 13 9 9 2 0 68 19 63
2018 Indeterminate (permanent) 29 31 22 12 5 0 0 61 17 623
2018 Term 25 39 18 8 10 0 0 64 18 74
2017 Indeterminate (permanent) 26 35 20 10 7 1 1 62 17 672
2017 Term 30 27 28 5 5 1 4 60 11 79
2017 Student 43 34 12 5 7 0 0 76 12 41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 26 18 8 8 1 0 66 16 673
2019 Term 57 17 13 3 9 0 0 75 13 63

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 33 18 7 3 1 1 71 10 671
2019 Term 33 36 20 5 5 0 2 70 10 63
2018 Indeterminate (permanent) 30 34 22 11 2 0 1 65 13 619
2018 Term 37 24 24 7 6 1 1 62 13 73
2017 Indeterminate (permanent) 31 36 19 9 3 1 1 68 12 672
2017 Term 27 35 20 5 6 0 6 66 12 79
2017 Student 57 24 14 5 0 0 0 81 5 41

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 23 10 3 1 1 1 85 5 670
2019 Term 67 14 9 3 5 0 2 82 8 63
2018 Indeterminate (permanent) 59 26 8 4 2 0 1 86 6 621
2018 Term 63 14 11 6 3 1 1 80 9 73
2017 Indeterminate (permanent) 59 24 10 3 2 0 2 85 6 674
2017 Term 63 18 9 1 4 1 4 85 5 79
2017 Student 72 19 7 0 0 2 0 93 0 41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 76 12 3 1 0 1 7 95 2 668
2019 Term 84 8 2 2 3 0 2 93 5 62
2018 Indeterminate (permanent) 73 17 5 1 0 0 3 93 1 619
2018 Term 78 8 3 1 3 1 5 92 5 73

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 69 11 8 4 4 1 2 83 8 672
2019 Term 72 9 6 5 6 0 2 82 11 63
2018 Indeterminate (permanent) 68 14 7 3 5 0 2 85 8 619
2018 Term 80 13 0 0 4 2 0 96 4 73
2017 Indeterminate (permanent) 68 16 7 3 3 0 3 87 6 677
2017 Term 76 9 8 0 3 1 4 89 3 79
2017 Student 95 2 0 0 0 0 2 100 0 41

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 32 13 5 3 0 1 79 7 670
2019 Term 63 21 6 5 3 0 2 85 8 62
2018 Indeterminate (permanent) 47 32 14 5 2 0 0 79 7 625
2018 Term 54 30 8 3 3 2 0 86 6 74
2017 Indeterminate (permanent) 46 34 11 4 2 0 2 82 7 675
2017 Term 61 22 9 1 1 1 5 88 3 79
2017 Student 81 14 2 0 0 0 2 98 0 41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 20 11 5 6 0 1 77 11 668
2019 Term 62 16 8 3 8 0 3 80 11 63
2018 Indeterminate (permanent) 51 25 12 6 5 0 0 76 11 623
2018 Term 61 16 12 3 6 2 0 79 9 74
2017 Indeterminate (permanent) 54 22 11 6 5 0 2 78 11 676
2017 Term 70 10 10 0 4 1 5 85 4 79
2017 Student 86 7 2 2 0 0 2 95 2 41

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 12 5 2 1 0 29 90 4 670
2019 Term 65 6 0 2 2 0 26 96 4 62
2018 Indeterminate (permanent) 49 13 6 2 1 0 29 88 4 625
2018 Term 61 6 0 0 1 4 28 98 2 74
2017 Indeterminate (permanent) 51 14 5 1 0 0 27 90 3 675
2017 Term 67 5 4 0 0 1 23 95 0 78
2017 Student 81 5 0 0 0 0 14 100 0 41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 66 19 6 2 0 0 7 91 2 673
2019 Term 81 6 5 2 2 0 5 92 3 63
2018 Indeterminate (permanent) 65 21 6 1 0 0 7 92 2 623
2018 Term 74 13 3 0 1 2 7 95 2 73
2017 Indeterminate (permanent) 65 18 7 1 1 0 8 90 2 674
2017 Term 68 11 8 1 0 0 11 90 1 79
2017 Student 88 5 0 0 0 2 5 100 0 40

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 74 15 6 2 1 1 2 91 3 673
2019 Term 24 19 8 18 31 0 0 43 50 63
2018 Indeterminate (permanent) 75 15 5 2 1 0 2 92 3 624
2018 Term 21 9 23 14 29 2 1 32 45 74
2017 Indeterminate (permanent) 76 13 5 2 1 0 4 92 3 674
2017 Term 27 13 26 9 21 0 4 42 31 80
2017 Student 60 12 17 7 5 0 0 72 12 41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 26 11 2 1 0 2 86 3 668
2019 Term 64 27 5 3 2 0 0 91 5 63
2018 Indeterminate (permanent) 51 32 10 3 2 0 2 84 5 624
2018 Term 48 27 12 4 4 2 1 79 9 74
2017 Indeterminate (permanent) 49 30 13 3 2 0 3 81 5 674
2017 Term 52 23 11 4 5 1 4 79 9 79
2017 Student 45 36 12 2 5 0 0 81 7 41

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 38 34 12 4 0 0 51 15 677
2019 Term 17 34 28 11 9 0 0 51 20 63
2018 Indeterminate (permanent) 14 36 35 11 3 0 0 50 15 626
2018 Term 10 49 22 14 1 3 0 62 16 75
2017 Indeterminate (permanent) 10 33 41 10 6 0 0 43 16 680
2017 Term 16 32 39 4 8 0 1 49 11 80
2017 Student 36 46 19 0 0 0 0 81 0 41

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 19 38 27 7 0 0 34 27 671
2019 Term 8 17 39 18 16 0 2 34 26 63
2018 Indeterminate (permanent) 7 17 42 25 8 0 0 34 24 620
2018 Term 10 11 42 25 12 0 0 37 21 74
2017 Indeterminate (permanent) 6 18 44 23 8 0 0 31 24 677
2017 Term 9 11 39 30 9 0 3 40 20 80
2017 Student 2 19 24 19 33 2 0 54 22 41

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 38 10 4 1 2 0 85 6 673
2019 Term 33 38 16 2 6 6 0 75 8 63
2018 Indeterminate (permanent) 53 35 9 3 0 1 0 88 3 623
2018 Term 47 31 12 1 4 4 0 81 6 73
2017 Indeterminate (permanent) 43 42 8 3 2 2 0 87 5 679
2017 Term 56 31 6 0 3 3 1 91 3 80
2017 Student 43 48 2 0 2 2 2 95 2 41

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 39 15 10 5 2 0 70 15 672
2019 Term 30 32 19 11 6 2 0 63 18 63
2018 Indeterminate (permanent) 34 38 15 8 4 1 0 73 12 626
2018 Term 38 35 14 8 1 3 0 75 10 74
2017 Indeterminate (permanent) 21 44 15 12 5 2 0 67 18 679
2017 Term 37 42 9 3 5 1 3 83 8 78
2017 Student 41 45 7 0 2 5 0 90 2 41
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 674
2019 Term 14 86 63
2017 Indeterminate (permanent) 13 87 676
2017 Term 13 87 79
2014 Indeterminate (permanent) 11 89 622

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 88 12 81
2017 Indeterminate (permanent) 82 18 88
2017 Term 80 20 10
2014 Indeterminate (permanent) 80 20 66

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 63 23 8 6 0 0 0 86 6 71
2017 Indeterminate (permanent) 53 30 5 9 3 0 0 83 12 72
2014 Indeterminate (permanent) 69 19 2 8 2 0 0 89 10 53
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 38 11 2 2 2 0 45 55 674
2019 Term 50 32 9 3 2 2 2 52 48 63
2018 Indeterminate (permanent) 55 27 9 3 3 2 0 57 43 626
2018 Term 53 27 4 6 1 8 1 58 42 74
2017 Indeterminate (permanent) 51 29 9 3 2 5 1 54 46 678
2017 Term 50 19 11 8 4 5 4 55 45 80
2017 Student 48 19 9 5 9 2 7 53 47 41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 35 65 358

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 82 18 356
2018 Indeterminate (permanent) 73 27 264
2018 Term 78 22 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 27 16 6 4 2 8 71 12 357
2018 Indeterminate (permanent) 36 31 12 12 3 0 5 72 16 262
2018 Term 47 32 4 4 0 0 14 91 4 28
2017 Indeterminate (permanent) 38 27 11 9 2 2 11 75 13 293
2017 Term 42 33 0 9 0 6 9 89 11 33
2017 Student 39 28 6 6 11 0 11 75 19 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 15 14 7 5 6 33 57 20 356
2018 Indeterminate (permanent) 14 15 14 4 8 5 39 52 23 263
2018 Term 18 24 0 11 15 0 32 62 38 28
2017 Indeterminate (permanent) 14 15 13 4 6 5 43 55 20 293
2017 Term 12 21 9 27 6 0 24 44 44 33
2017 Student 17 17 0 6 17 11 33 60 40 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 14 9 5 4 2 9 80 10 673
2019 Term 58 17 10 3 5 0 8 81 9 62
2018 Indeterminate (permanent) 59 11 7 5 5 2 11 81 12 624
2018 Term 60 11 5 3 4 4 13 85 8 74
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