2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 31 6 5 2 0 0 87 7 134
2019 Unilingual English 46 44 3 4 3 0 0 90 7 43
2017 Bilingual 35 53 2 7 3 0 0 89 10 101
2017 Unilingual English 51 43 3 4 0 0 0 93 4 32
2017 Either English or French 74 26 0 0 0 0 0 100 0 12
2014 Bilingual 42 47 3 6 1 0 0 89 8 136
2014 Unilingual English 46 35 7 13 0 0 0 80 13 44
2014 Either English or French 47 35 12 0 6 0 0 82 6 15
2011 Bilingual 52 39 5 2 1 0 0 91 4 133
2011 Unilingual English 49 29 6 13 3 0 0 78 16 52
2011 Either English or French 62 31 0 0 0 6 0 100 0 16
2008 Bilingual 54 32 5 7 2 0 0 86 9 111
2008 Unilingual English 47 45 5 3 0 0 0 92 3 38
2008 Either English or French 41 53 6 0 0 0 0 94 0 17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 23 7 7 10 0 0 76 17 134
2019 Unilingual English 84 8 4 4 0 0 0 91 4 43
2017 Bilingual 57 16 9 12 6 0 0 73 18 101
2017 Unilingual English 68 10 8 4 10 0 0 77 15 32
2017 Either English or French 86 14 0 0 0 0 0 100 0 12
2014 Bilingual 42 28 14 10 7 0 0 70 16 136
2014 Unilingual English 80 13 0 2 2 0 2 96 4 44
2014 Either English or French 74 6 6 0 6 0 8 87 6 15
2011 Bilingual 52 23 8 11 6 0 1 75 17 133
2011 Unilingual English 69 18 5 5 2 0 2 89 6 52
2011 Either English or French 59 35 0 6 0 0 0 94 6 16
2008 Bilingual 47 23 6 17 6 0 0 70 23 111
2008 Unilingual English 66 21 8 5 0 0 0 87 5 38
2008 Either English or French 82 12 0 0 6 0 0 94 6 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 22 5 5 2 0 0 88 7 134
2019 Unilingual English 45 51 3 0 2 0 0 95 2 43
2017 Bilingual 58 37 1 1 3 0 0 95 4 101
2017 Unilingual English 59 29 12 0 0 0 0 88 0 32
2017 Either English or French 54 40 6 0 0 0 0 94 0 12
2014 Bilingual 58 35 5 2 1 0 0 93 2 136
2014 Unilingual English 70 22 2 3 2 0 0 93 5 44
2014 Either English or French 81 13 6 0 0 0 0 94 0 15
2011 Bilingual 65 27 7 2 0 0 0 91 2 132
2011 Unilingual English 56 37 2 2 4 0 0 93 6 52
2011 Either English or French 75 6 0 19 0 0 0 81 19 16

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 31 9 15 3 0 2 72 19 132
2019 Unilingual English 46 32 9 10 3 0 0 78 13 43
2017 Bilingual 41 33 8 15 1 0 2 76 16 101
2017 Unilingual English 42 36 11 8 3 0 0 78 11 32
2017 Either English or French 29 71 0 0 0 0 0 100 0 12
2014 Bilingual 42 34 10 10 5 0 0 76 15 135
2014 Unilingual English 35 34 11 18 2 0 0 69 20 44
2014 Either English or French 32 21 12 21 6 0 8 58 29 15
2011 Bilingual 50 27 14 7 1 1 1 78 8 133
2011 Unilingual English 35 32 15 14 4 0 0 68 18 52
2011 Either English or French 51 24 6 19 0 0 0 75 19 16
2008 Bilingual 49 32 15 3 2 0 0 80 5 111
2008 Unilingual English 39 34 11 11 5 0 0 74 16 38
2008 Either English or French 35 35 6 18 6 0 0 71 24 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 8 5 3 1 2 84 8 132
2019 Unilingual English 66 14 8 7 3 2 0 82 10 43
2017 Bilingual 59 32 6 1 2 0 0 91 3 100
2017 Unilingual English 68 26 6 0 0 0 0 94 0 31
2017 Either English or French 93 7 0 0 0 0 0 100 0 12
2014 Bilingual 54 31 7 4 1 2 2 88 5 136
2014 Unilingual English 50 36 5 9 0 0 0 86 9 44
2014 Either English or French 82 0 12 0 6 0 0 82 6 15

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 30 3 5 5 0 0 86 10 134
2019 Unilingual English 73 13 7 5 3 0 0 86 7 43
2017 Bilingual 55 33 5 5 2 0 0 88 7 101
2017 Unilingual English 55 32 10 3 0 0 0 87 3 32
2017 Either English or French 86 6 0 0 7 0 0 93 7 12
2014 Bilingual 45 31 14 4 6 0 0 76 11 136
2014 Unilingual English 49 33 7 9 2 0 0 82 11 44
2014 Either English or French 70 12 6 6 6 0 0 82 11 15
2011 Bilingual 52 32 4 5 4 1 1 86 10 133
2011 Unilingual English 55 29 6 7 3 0 0 84 11 52
2011 Either English or French 53 35 6 5 0 0 0 88 5 16

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 9 4 4 0 0 83 8 134
2019 Unilingual English 50 25 16 7 3 0 0 75 10 43
2017 Bilingual 37 38 10 11 5 0 0 74 16 101
2017 Unilingual English 25 47 20 8 0 0 0 72 8 32
2017 Either English or French 35 46 10 9 0 0 0 81 9 11
2014 Bilingual 33 43 12 9 2 1 0 76 11 135
2014 Unilingual English 39 39 9 9 4 0 0 78 13 44
2014 Either English or French 54 29 0 12 6 0 0 83 17 15
2011 Bilingual 35 48 10 4 3 0 0 83 7 133
2011 Unilingual English 36 35 11 9 8 0 0 72 18 52
2011 Either English or French 51 30 6 13 0 0 0 81 13 16
2008 Bilingual 40 35 14 5 6 0 0 75 12 111
2008 Unilingual English 39 42 8 8 3 0 0 82 11 38
2008 Either English or French 65 18 18 0 0 0 0 82 0 17

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 40 9 10 7 0 0 74 17 134
2019 Unilingual English 48 32 7 11 3 0 0 79 14 43
2017 Bilingual 38 35 13 8 7 0 0 72 15 101
2017 Unilingual English 42 31 15 12 0 0 0 73 12 32
2017 Either English or French 51 39 0 0 10 0 0 90 10 11
2014 Bilingual 28 32 20 11 9 0 0 60 21 136
2014 Unilingual English 31 22 18 22 7 0 0 53 29 44
2014 Either English or French 52 35 0 0 12 0 0 88 12 14
2011 Bilingual 33 32 15 10 8 1 1 66 19 133
2011 Unilingual English 21 44 5 15 13 2 0 66 29 52
2011 Either English or French 33 30 19 6 6 0 5 67 13 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 37 6 16 8 1 0 70 25 133
2019 Unilingual English 41 32 11 16 0 0 0 73 16 43
2017 Bilingual 31 41 12 9 8 0 0 72 17 101
2017 Unilingual English 27 41 6 26 0 0 0 68 26 32
2017 Either English or French 50 40 10 0 0 0 0 90 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 33 6 4 5 0 0 86 8 133
2019 Unilingual English 63 19 12 4 2 0 0 82 6 43
2017 Bilingual 42 42 9 3 5 0 0 84 7 101
2017 Unilingual English 40 50 3 7 0 0 0 90 7 32
2017 Either English or French 68 20 12 0 0 0 0 88 0 10
2014 Bilingual 47 38 11 3 1 1 0 85 4 136
2014 Unilingual English 51 29 9 7 5 0 0 80 11 44
2014 Either English or French 76 12 6 0 6 0 0 88 6 15
2011 Bilingual 47 37 12 2 1 1 0 85 3 132
2011 Unilingual English 50 36 4 3 5 2 0 88 9 52
2011 Either English or French 69 31 0 0 0 0 0 100 0 16
2008 Bilingual 44 39 8 7 1 1 0 84 8 111
2008 Unilingual English 55 29 5 11 0 0 0 84 11 38
2008 Either English or French 47 47 6 0 0 0 0 94 0 17

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 33 9 8 8 0 0 74 17 134
2019 Unilingual English 41 41 7 9 3 0 0 82 12 43
2017 Bilingual 36 32 8 14 9 0 0 69 23 101
2017 Unilingual English 32 47 6 8 7 0 0 79 15 32
2017 Either English or French 52 37 0 0 10 0 0 90 10 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 38 2 2 2 0 0 94 4 134
2019 Unilingual English 59 19 15 4 3 0 0 78 7 43
2017 Bilingual 48 41 3 4 4 0 0 89 8 101
2017 Unilingual English 49 41 7 3 0 0 0 90 3 32
2017 Either English or French 66 34 0 0 0 0 0 100 0 12
2014 Bilingual 61 31 6 1 1 1 0 93 1 136
2014 Unilingual English 62 27 5 4 2 0 0 89 6 44
2014 Either English or French 89 6 0 0 6 0 0 94 6 15
2011 Bilingual 61 33 5 0 1 0 0 94 1 133
2011 Unilingual English 51 32 9 7 2 0 0 83 8 52
2011 Either English or French 77 23 0 0 0 0 0 100 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 45 8 6 8 0 1 77 15 134
2019 Unilingual English 43 35 15 2 5 0 0 78 7 43
2017 Bilingual 38 38 6 14 3 0 0 77 17 100
2017 Unilingual English 38 38 15 9 0 0 0 76 9 32
2017 Either English or French 54 24 6 7 0 0 7 85 8 12
2014 Bilingual 30 38 13 10 9 0 0 68 18 136
2014 Unilingual English 22 43 20 11 5 0 0 64 16 44
2014 Either English or French 60 34 0 0 6 0 0 94 6 14
2011 Bilingual 40 37 11 5 5 0 1 78 10 133
2011 Unilingual English 34 32 19 7 8 0 0 66 15 52
2011 Either English or French 50 18 13 6 13 0 0 68 19 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 37 12 3 9 1 0 76 12 134
2019 Unilingual English 49 32 12 3 4 0 0 81 7 43
2017 Bilingual 41 36 13 4 7 0 0 77 10 101
2017 Unilingual English 47 44 3 6 0 0 0 91 6 32
2017 Either English or French 41 31 13 7 0 0 7 78 8 12
2014 Bilingual 34 35 15 9 6 1 0 70 15 136
2014 Unilingual English 25 42 15 9 9 0 0 67 18 44
2014 Either English or French 69 26 0 0 6 0 0 94 6 15

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 37 8 7 8 0 1 77 15 132
2019 Unilingual English 53 28 12 0 5 0 2 83 6 41
2017 Bilingual 39 32 13 11 6 0 0 71 16 100
2017 Unilingual English 43 36 6 13 3 0 0 79 15 32
2017 Either English or French 85 6 9 0 0 0 0 91 0 12
2014 Bilingual 43 30 13 8 6 1 0 73 14 136
2014 Unilingual English 42 36 20 2 0 0 0 78 2 44
2014 Either English or French 55 26 0 7 11 0 0 81 19 15
2011 Bilingual 41 41 11 6 0 0 0 83 6 133
2011 Unilingual English 32 42 13 7 7 0 0 73 14 52
2011 Either English or French 63 18 6 6 0 0 6 86 7 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 42 6 2 4 0 0 88 6 133
2019 Unilingual English 57 27 5 11 0 0 0 84 11 43
2017 Bilingual 38 36 13 9 4 0 0 74 13 101
2017 Unilingual English 41 40 9 10 0 0 0 81 10 32
2017 Either English or French 85 6 9 0 0 0 0 91 0 12
2014 Bilingual 38 36 13 9 4 1 0 75 12 136
2014 Unilingual English 39 41 9 7 4 0 0 80 11 44
2014 Either English or French 69 12 6 7 6 0 0 81 13 15
2011 Bilingual 41 49 5 4 2 0 0 89 6 133
2011 Unilingual English 44 37 8 7 5 0 0 80 12 52
2011 Either English or French 76 13 5 6 0 0 0 88 6 16
2008 Bilingual 45 33 14 4 4 0 0 78 7 111
2008 Unilingual English 53 26 11 11 0 0 0 79 11 38
2008 Either English or French 71 18 6 6 0 0 0 88 6 17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 38 11 9 7 0 0 73 16 132
2019 Unilingual English 42 32 22 4 0 0 0 74 4 43
2017 Bilingual 35 32 15 7 10 0 1 68 18 101
2017 Unilingual English 29 61 10 0 0 0 0 90 0 32
2017 Either English or French 81 19 0 0 0 0 0 100 0 12
2014 Bilingual 32 35 13 14 6 0 0 67 20 135
2014 Unilingual English 35 43 14 2 5 0 2 79 7 44
2014 Either English or French 49 26 12 0 6 7 0 81 6 15
2011 Bilingual 39 38 9 6 7 0 1 78 13 132
2011 Unilingual English 45 37 15 3 0 0 0 82 3 52
2011 Either English or French 70 17 6 6 0 0 0 88 6 16
2008 Bilingual 25 37 14 13 11 0 0 62 23 111
2008 Unilingual English 34 37 18 5 5 0 0 71 11 38
2008 Either English or French 35 35 12 18 0 0 0 71 18 17

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 22 30 20 11 0 1 31 39 134
2019 Unilingual English 9 26 40 15 10 0 0 24 35 42
2017 Bilingual 14 31 28 16 9 1 0 25 46 101
2017 Unilingual English 20 9 47 20 3 0 0 23 29 32
2017 Either English or French 0 0 35 26 38 0 0 65 0 12
2014 Bilingual 13 29 32 15 8 1 2 23 44 135
2014 Unilingual English 9 20 46 16 7 2 0 23 30 44
2014 Either English or French 6 20 44 16 15 0 0 31 25 15
2011 Bilingual 8 18 37 20 11 2 3 34 27 133
2011 Unilingual English 3 29 25 27 16 0 0 42 33 52
2011 Either English or French 5 19 13 46 12 0 5 61 26 16
2008 Bilingual 17 25 28 21 5 1 4 26 44 111
2008 Unilingual English 13 24 29 26 5 0 3 32 38 38
2008 Either English or French 0 35 35 18 12 0 0 29 35 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 14 31 26 18 2 2 45 23 134
2019 Unilingual English 5 14 33 19 24 4 0 45 20 42
2017 Bilingual 11 17 35 19 16 2 1 36 29 100
2017 Unilingual English 10 16 37 29 9 0 0 37 26 32
2017 Either English or French 10 0 7 21 62 0 0 83 10 11
2014 Bilingual 12 12 25 28 19 1 4 49 25 135
2014 Unilingual English 2 11 36 30 18 0 2 50 14 44
2014 Either English or French 6 12 12 21 42 0 6 68 20 15
2011 Bilingual 5 9 18 36 26 3 3 66 15 133
2011 Unilingual English 4 16 23 25 28 4 0 55 21 52
2011 Either English or French 0 0 18 18 51 0 13 79 0 16
2008 Bilingual 9 20 27 24 12 5 3 39 31 111
2008 Unilingual English 13 16 18 34 13 0 5 50 31 38
2008 Either English or French 0 35 12 29 24 0 0 53 35 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 14 33 24 17 2 3 43 23 134
2019 Unilingual English 6 16 33 19 18 7 0 40 24 42
2017 Bilingual 6 21 24 27 17 1 4 46 28 100
2017 Unilingual English 16 24 35 17 6 0 3 23 41 32
2017 Either English or French 15 0 31 20 34 0 0 54 15 12
2014 Bilingual 12 25 26 22 11 1 3 34 38 136
2014 Unilingual English 18 23 27 25 5 0 2 31 41 44
2014 Either English or French 12 34 18 6 30 0 0 37 45 15
2011 Bilingual 12 15 33 20 16 1 4 38 28 132
2011 Unilingual English 16 16 26 23 16 3 0 40 33 52
2011 Either English or French 12 6 29 23 24 0 5 50 19 16
2008 Bilingual 16 15 35 15 12 4 4 29 33 110
2008 Unilingual English 32 18 21 24 3 0 3 27 51 38
2008 Either English or French 6 18 47 24 6 0 0 29 24 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 15 27 24 20 1 2 45 28 134
2019 Unilingual English 4 5 38 22 29 0 2 52 9 41
2017 Bilingual 17 16 35 17 10 2 2 28 35 100
2017 Unilingual English 12 11 28 33 16 0 0 49 23 32
2017 Either English or French 0 0 6 0 87 6 0 93 0 12
2014 Bilingual 10 20 32 24 11 1 3 36 31 135
2014 Unilingual English 0 13 36 34 17 0 0 51 13 44
2014 Either English or French 6 18 20 28 29 0 0 57 24 15
2011 Bilingual 5 15 29 32 14 3 3 49 21 133
2011 Unilingual English 2 3 30 45 18 2 0 64 6 52
2011 Either English or French 6 0 13 30 46 0 5 80 7 16
2008 Bilingual 8 15 40 23 10 2 2 34 24 109
2008 Unilingual English 11 16 21 34 16 0 3 51 27 38
2008 Either English or French 0 0 47 29 24 0 0 53 0 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 19 21 17 15 0 5 34 43 134
2019 Unilingual English 14 14 18 24 25 5 0 52 29 42
2017 Bilingual 16 34 25 15 6 0 3 22 51 100
2017 Unilingual English 9 32 20 30 6 3 0 37 42 32
2017 Either English or French 10 15 7 16 45 7 0 65 27 11
2014 Bilingual 29 26 19 13 9 1 4 23 57 135
2014 Unilingual English 14 26 32 14 12 0 2 26 41 44
2014 Either English or French 6 18 13 14 44 0 6 61 25 15
2011 Bilingual 8 22 32 21 9 3 5 33 33 133
2011 Unilingual English 10 11 29 35 11 2 2 48 22 52
2011 Either English or French 13 6 12 22 47 0 0 69 19 16
2008 Bilingual 15 25 32 13 9 2 5 24 42 110
2008 Unilingual English 18 16 21 32 5 3 5 40 37 38
2008 Either English or French 6 24 24 29 18 0 0 47 29 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 16 30 20 18 4 3 41 27 133
2019 Unilingual English 9 10 19 27 29 5 0 59 21 42
2017 Bilingual 15 21 26 20 13 2 4 34 38 100
2017 Unilingual English 8 14 23 38 14 0 3 54 23 32
2017 Either English or French 9 0 0 14 65 6 6 90 10 12
2014 Bilingual 6 12 27 27 22 3 3 52 19 136
2014 Unilingual English 0 2 31 39 23 2 2 65 2 44
2014 Either English or French 0 13 14 27 45 0 0 73 13 14
2011 Bilingual 2 12 34 28 16 4 4 47 16 133
2011 Unilingual English 3 4 22 35 27 7 2 68 8 51
2011 Either English or French 6 6 29 27 25 0 6 55 14 16
2008 Bilingual 9 23 27 20 12 6 3 35 36 111
2008 Unilingual English 21 5 29 16 18 0 11 38 29 38
2008 Either English or French 0 12 35 18 35 0 0 53 12 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 11 34 21 21 3 1 44 20 133
2019 Unilingual English 4 12 26 31 20 7 0 55 17 41
2017 Bilingual 8 19 34 22 11 4 3 35 29 100
2017 Unilingual English 12 9 47 25 6 0 0 31 21 32
2017 Either English or French 15 0 0 25 60 0 0 85 15 12
2014 Bilingual 11 27 26 16 15 3 2 33 40 135
2014 Unilingual English 5 25 36 23 10 0 2 33 30 44
2014 Either English or French 13 18 26 20 23 0 0 42 31 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 8 26 31 29 1 2 62 12 134
2019 Unilingual English 0 0 31 25 44 0 0 69 0 42
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 24 5 4 5 0 0 85 9 132
2019 Unilingual English 84 9 3 2 2 0 0 93 4 43
2017 Bilingual 64 15 7 10 3 0 0 80 14 101
2017 Unilingual English 62 17 6 7 4 0 4 82 12 32
2017 Either English or French 100 0 0 0 0 0 0 100 0 12
2014 Bilingual 61 17 8 5 8 0 1 79 13 136
2014 Unilingual English 80 13 2 0 2 0 2 96 2 44
2014 Either English or French 80 12 0 0 0 0 8 100 0 15
2011 Bilingual 64 17 5 8 6 0 0 81 14 132
2011 Unilingual English 67 17 7 2 5 0 2 86 6 52
2011 Either English or French 70 12 5 6 6 0 0 82 13 16
2008 Bilingual 59 23 10 5 2 0 2 83 7 111
2008 Unilingual English 74 13 0 0 8 0 5 92 8 38
2008 Either English or French 75 6 0 0 0 6 13 100 0 16

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 27 10 9 6 5 4 73 16 134
2019 Unilingual English 30 31 15 2 7 6 7 71 11 43
2017 Bilingual 34 38 12 7 1 4 5 79 8 101
2017 Unilingual English 42 30 13 3 0 3 9 82 3 32
2017 Either English or French 70 23 7 0 0 0 0 93 0 12
2014 Bilingual 33 25 12 11 11 4 5 63 24 136
2014 Unilingual English 42 20 20 4 4 7 2 68 10 44
2014 Either English or French 55 20 6 6 6 0 8 81 13 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 36 5 5 6 0 0 83 11 132
2019 Unilingual English 46 31 7 11 0 4 0 81 12 42
2017 Bilingual 58 27 4 6 4 0 0 85 11 101
2017 Unilingual English 56 26 15 3 0 0 0 82 3 32
2017 Either English or French 91 0 0 0 9 0 0 91 9 12
2014 Bilingual 49 27 8 9 7 1 0 76 16 136
2014 Unilingual English 51 23 5 13 9 0 0 74 22 44
2014 Either English or French 68 13 6 0 6 0 8 88 6 15

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 34 6 5 2 0 0 86 7 131
2019 Unilingual English 50 40 5 5 0 0 0 90 5 42
2017 Bilingual 62 28 6 3 1 0 0 90 4 100
2017 Unilingual English 67 30 3 0 0 0 0 97 0 32
2017 Either English or French 91 0 0 9 0 0 0 91 9 12
2014 Bilingual 49 37 7 4 4 0 0 86 8 136
2014 Unilingual English 56 31 7 4 2 0 0 87 6 44
2014 Either English or French 67 7 6 6 6 0 8 81 13 15

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 42 6 4 3 1 1 87 8 134
2019 Unilingual English 51 33 12 3 0 2 0 85 3 43
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 26 9 4 2 0 4 85 6 134
2019 Unilingual English 54 23 16 2 3 0 2 79 5 43

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 34 8 5 4 1 2 83 9 134
2019 Unilingual English 54 22 11 7 5 0 0 76 12 42
2017 Bilingual 46 32 5 9 4 0 3 81 14 101
2017 Unilingual English 46 41 7 7 0 0 0 87 7 31
2017 Either English or French 66 27 0 7 0 0 0 93 7 12
2014 Bilingual 43 34 12 4 5 2 1 79 10 136
2014 Unilingual English 49 27 9 11 4 0 0 76 16 44
2014 Either English or French 53 20 19 0 0 0 8 80 0 15
2011 Bilingual 34 41 9 10 4 1 1 76 15 132
2011 Unilingual English 23 48 13 7 5 2 2 74 13 52
2011 Either English or French 45 24 13 6 6 0 5 73 13 16
2008 Bilingual 31 32 14 13 7 1 2 65 20 111
2008 Unilingual English 63 21 5 5 5 0 0 84 11 38
2008 Either English or French 24 29 6 18 12 0 12 60 33 17

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 29 7 6 2 1 1 85 8 134
2019 Unilingual English 57 25 8 3 5 0 2 84 7 43
2017 Bilingual 61 20 9 2 5 0 3 84 7 101
2017 Unilingual English 65 25 6 3 0 0 0 90 3 32
2017 Either English or French 72 21 7 0 0 0 0 93 0 12
2014 Bilingual 49 30 9 4 5 2 0 82 10 136
2014 Unilingual English 51 27 11 2 6 2 0 80 9 44
2014 Either English or French 61 19 0 6 0 6 8 93 7 15
2011 Bilingual 42 33 11 7 3 4 1 78 11 132
2011 Unilingual English 39 29 13 7 9 4 0 70 16 52
2011 Either English or French 52 30 6 0 6 0 5 86 7 16
2008 Bilingual 37 27 16 7 8 3 1 67 16 110
2008 Unilingual English 68 18 0 8 5 0 0 87 13 38
2008 Either English or French 29 35 6 12 12 0 6 69 25 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 29 12 5 4 0 1 79 9 134
2019 Unilingual English 56 28 9 5 3 0 0 84 7 41
2017 Bilingual 56 19 10 5 6 2 2 78 11 101
2017 Unilingual English 55 25 11 8 0 0 0 81 8 32
2017 Either English or French 72 21 7 0 0 0 0 93 0 12
2014 Bilingual 46 30 9 8 5 2 0 77 14 136
2014 Unilingual English 38 31 13 16 2 0 0 69 18 44
2014 Either English or French 59 21 6 6 0 0 8 87 6 15
2011 Bilingual 44 30 8 14 3 0 1 75 17 131
2011 Unilingual English 27 41 12 10 7 2 0 70 18 52
2011 Either English or French 46 24 0 18 6 0 5 74 26 16
2008 Bilingual 34 26 14 14 11 0 2 61 25 111
2008 Unilingual English 61 21 3 8 8 0 0 82 16 38
2008 Either English or French 24 29 18 12 12 0 6 56 25 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 9 0 4 3 0 2 93 7 132
2019 Unilingual English 93 4 0 2 0 0 0 98 2 42
2017 Bilingual 81 8 3 5 0 0 3 92 6 101
2017 Unilingual English 79 11 6 0 4 0 0 90 4 32
2017 Either English or French 100 0 0 0 0 0 0 100 0 12
2014 Bilingual 73 18 4 1 3 0 1 91 5 136
2014 Unilingual English 89 7 0 0 2 0 2 98 2 44
2014 Either English or French 87 0 0 0 0 0 13 100 0 15
2011 Bilingual 72 14 6 4 1 0 2 88 5 132
2011 Unilingual English 74 12 2 3 2 2 5 93 5 52
2011 Either English or French 77 18 0 0 0 0 5 100 0 16
2008 Bilingual 72 17 5 4 2 0 1 90 6 110
2008 Unilingual English 87 5 3 0 0 0 5 97 0 38
2008 Either English or French 82 6 0 0 0 6 6 100 0 17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 18 4 3 1 2 4 92 4 134
2019 Unilingual English 79 9 2 0 7 0 2 90 7 43
2017 Bilingual 64 18 7 4 2 0 6 87 6 101
2017 Unilingual English 50 18 17 4 8 0 3 70 12 32
2017 Either English or French 80 0 9 0 0 11 0 90 0 12
2014 Bilingual 44 26 6 5 9 4 6 78 15 136
2014 Unilingual English 50 7 9 7 7 12 9 71 18 44
2014 Either English or French 69 6 6 0 6 6 8 86 7 15
2011 Bilingual 47 27 9 5 7 2 3 78 13 133
2011 Unilingual English 34 30 7 13 8 4 3 69 23 52
2011 Either English or French 53 30 6 0 5 0 5 88 6 16

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 21 4 1 4 0 1 91 5 134
2019 Unilingual English 72 16 9 0 3 0 0 89 3 43
2017 Bilingual 64 21 7 3 3 0 2 86 6 101
2017 Unilingual English 66 22 8 0 0 3 0 91 0 32
2017 Either English or French 100 0 0 0 0 0 0 100 0 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 33 4 2 3 0 2 90 6 134
2019 Unilingual English 64 18 13 5 0 0 0 82 5 43
2017 Bilingual 63 16 11 3 5 1 2 81 8 101
2017 Unilingual English 58 31 5 6 0 0 0 89 6 32
2017 Either English or French 100 0 0 0 0 0 0 100 0 12
2014 Bilingual 52 28 11 4 6 0 0 79 10 136
2014 Unilingual English 47 33 9 9 2 0 0 80 11 44
2014 Either English or French 81 0 0 6 6 0 8 88 12 15
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 32 14 11 6 3 0 68 18 133
2019 Unilingual English 38 44 7 2 2 6 0 88 5 43
2017 Bilingual 24 36 21 6 10 3 0 62 17 101
2017 Unilingual English 32 33 23 6 0 6 0 70 6 32
2017 Either English or French 68 22 0 0 10 0 0 90 10 11
2014 Bilingual 19 31 22 13 9 7 0 53 24 134
2014 Unilingual English 33 27 16 11 9 5 0 63 21 44
2014 Either English or French 49 27 0 12 12 0 0 76 24 15
2011 Bilingual 25 33 16 13 6 7 0 61 21 133
2011 Unilingual English 29 28 13 11 11 9 0 62 23 52
2011 Either English or French 45 12 13 13 5 13 0 65 21 16

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 31 16 12 9 1 0 63 21 134
2019 Unilingual English 33 46 7 9 2 2 0 81 12 42
2017 Bilingual 25 34 21 12 7 0 0 59 20 101
2017 Unilingual English 29 30 14 24 3 0 0 60 26 32
2017 Either English or French 64 19 7 0 9 0 0 83 9 12
2014 Bilingual 21 28 24 14 10 2 0 51 25 136
2014 Unilingual English 28 39 16 9 9 0 0 67 18 44
2014 Either English or French 56 6 14 6 18 0 0 62 24 15
2011 Bilingual 29 25 20 13 11 1 0 55 24 133
2011 Unilingual English 31 30 20 10 9 0 0 61 19 52
2011 Either English or French 51 19 19 0 5 0 5 74 6 16
2008 Bilingual 23 27 21 13 14 1 1 51 28 111
2008 Unilingual English 34 21 18 8 18 0 0 55 26 38
2008 Either English or French 31 50 0 19 0 0 0 81 19 16

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 32 22 14 9 1 0 54 24 133
2019 Unilingual English 31 46 10 4 2 6 0 83 7 43
2017 Bilingual 25 29 21 14 10 1 0 55 24 101
2017 Unilingual English 27 23 19 29 3 0 0 50 32 32
2017 Either English or French 51 26 14 0 9 0 0 77 9 12
2014 Bilingual 21 33 19 10 10 6 0 58 22 136
2014 Unilingual English 21 36 22 11 7 3 0 58 19 44
2014 Either English or French 29 33 0 25 6 7 0 67 33 15
2011 Bilingual 20 36 19 16 4 5 0 59 21 133
2011 Unilingual English 27 32 18 18 2 4 0 61 20 52
2011 Either English or French 45 25 12 6 0 13 0 79 7 16
2008 Bilingual 18 25 23 19 11 4 0 45 31 111
2008 Unilingual English 21 24 26 16 11 3 0 46 27 38
2008 Either English or French 18 65 0 12 6 0 0 82 18 17

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 31 19 16 8 2 0 56 25 134
2019 Unilingual English 33 22 22 9 5 9 0 60 15 43
2017 Bilingual 24 44 15 8 9 0 0 68 17 101
2017 Unilingual English 24 26 9 27 13 0 0 50 41 32
2017 Either English or French 63 27 0 0 9 0 0 91 9 12
2014 Bilingual 17 36 22 12 10 2 0 55 23 136
2014 Unilingual English 19 18 23 25 13 3 0 38 39 44
2014 Either English or French 41 14 14 6 25 0 0 55 31 15
2011 Bilingual 20 36 14 20 8 2 0 57 29 133
2011 Unilingual English 13 46 13 21 5 2 0 60 27 52
2011 Either English or French 39 36 0 18 0 6 0 81 19 16
2008 Bilingual 14 28 16 24 17 0 1 42 42 111
2008 Unilingual English 21 34 13 13 16 3 0 57 30 38
2008 Either English or French 29 35 6 24 6 0 0 65 29 17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 33 15 7 5 3 0 73 12 134
2019 Unilingual English 65 17 7 5 0 7 0 87 5 42
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 36 7 2 3 0 1 87 5 134
2019 Unilingual English 49 35 11 4 0 0 0 85 4 43
2017 Bilingual 51 37 7 3 2 0 0 87 6 101
2017 Unilingual English 24 51 16 4 4 0 0 76 9 32
2017 Either English or French 77 14 0 0 9 0 0 91 9 12
2014 Bilingual 46 39 13 0 1 0 0 85 1 136
2014 Unilingual English 44 41 9 6 0 0 0 85 6 44
2014 Either English or French 61 27 11 0 0 0 0 89 0 15
2011 Bilingual 51 35 11 2 1 0 0 86 4 133
2011 Unilingual English 53 38 2 3 2 2 0 93 5 52
2011 Either English or French 69 31 0 0 0 0 0 100 0 16

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 37 22 12 8 2 0 57 21 134
2019 Unilingual English 27 40 9 17 2 4 0 70 20 43

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 35 11 5 5 1 2 78 10 134
2019 Unilingual English 43 26 12 12 2 4 0 73 14 43
2017 Bilingual 52 26 6 7 5 5 0 81 13 101
2017 Unilingual English 52 24 7 9 9 0 0 75 17 32
2017 Either English or French 86 0 14 0 0 0 0 86 0 12
2014 Bilingual 39 33 13 7 6 2 0 74 13 136
2014 Unilingual English 42 18 18 6 7 7 2 66 15 44
2014 Either English or French 55 20 6 6 6 7 0 81 12 15
2011 Bilingual 37 31 13 12 5 2 1 70 17 133
2011 Unilingual English 27 39 13 8 7 4 2 70 16 52
2011 Either English or French 38 37 25 0 0 0 0 75 0 16
2008 Bilingual 29 34 9 12 10 5 1 67 23 111
2008 Unilingual English 34 32 13 5 11 5 0 69 17 38
2008 Either English or French 35 41 6 12 0 0 6 81 13 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 35 15 7 5 3 0 71 13 133
2019 Unilingual English 29 43 14 8 4 2 0 74 12 42

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 18 20 10 12 9 4 52 25 134
2019 Unilingual English 19 28 17 11 9 11 5 56 23 43
2017 Bilingual 18 20 17 15 11 13 6 47 32 101
2017 Unilingual English 16 13 20 25 7 16 4 36 39 32
2017 Either English or French 45 7 7 0 9 32 0 76 13 12
2014 Bilingual 13 12 24 17 20 9 4 29 43 136
2014 Unilingual English 18 14 21 7 31 7 2 36 41 44
2014 Either English or French 33 8 6 0 31 13 8 52 40 15
2011 Bilingual 15 17 16 18 15 16 3 40 40 133
2011 Unilingual English 16 11 17 9 25 18 4 34 45 52
2011 Either English or French 27 0 6 19 12 18 17 42 48 16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 34 18 9 7 3 0 65 17 131
2019 Unilingual English 34 27 23 3 6 6 0 66 10 43
2017 Bilingual 33 38 10 11 5 3 0 73 16 101
2017 Unilingual English 33 47 4 11 3 3 0 81 14 32
2017 Either English or French 63 21 7 0 9 0 0 83 9 12
2014 Bilingual 35 34 15 5 10 2 0 70 15 136
2014 Unilingual English 24 45 9 11 9 2 0 70 21 44
2014 Either English or French 55 20 6 6 6 0 8 81 12 15
2011 Bilingual 37 37 10 8 6 2 0 75 14 133
2011 Unilingual English 30 33 13 15 7 2 0 65 22 52
2011 Either English or French 50 31 0 19 0 0 0 81 19 16
2008 Bilingual 29 32 16 14 6 3 0 62 21 111
2008 Unilingual English 32 21 13 11 21 0 3 54 32 38
2008 Either English or French 41 18 24 18 0 0 0 59 18 17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 26 19 10 15 5 8 49 28 133
2019 Unilingual English 29 23 14 17 14 2 2 54 32 43
2017 Bilingual 17 23 17 18 21 3 1 42 40 101
2017 Unilingual English 29 40 10 6 9 3 3 73 16 32
2017 Either English or French 57 19 15 0 9 0 0 76 9 12
2014 Bilingual 16 15 16 25 20 4 4 35 48 136
2014 Unilingual English 14 17 21 24 18 0 7 32 46 44
2014 Either English or French 35 19 6 6 18 0 16 64 28 15
2011 Bilingual 11 22 21 22 18 4 3 35 42 133
2011 Unilingual English 10 17 8 32 26 6 2 29 63 52
2011 Either English or French 16 18 6 31 6 6 16 44 48 16
2008 Bilingual 11 24 12 19 27 1 6 37 50 110
2008 Unilingual English 13 29 5 24 24 3 3 44 50 38
2008 Either English or French 12 18 18 24 18 0 12 33 47 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 22 4 3 4 1 4 88 7 134
2019 Unilingual English 57 16 16 4 0 2 4 78 5 43

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 10 9 0 2 3 14 86 3 134
2019 Unilingual English 51 22 7 7 7 0 6 78 15 43

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 23 9 4 2 1 5 84 5 134
2019 Unilingual English 61 21 12 2 0 0 4 86 2 43

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 19 13 5 3 4 7 76 9 133
2019 Unilingual English 49 26 12 2 4 2 4 81 7 42

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 13 6 3 5 2 9 84 9 134
2019 Unilingual English 63 17 6 2 5 0 7 86 8 43

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 8 4 3 1 3 4 91 4 132
2019 Unilingual English 63 19 9 0 2 0 7 88 2 43

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 8 2 2 4 3 6 92 6 134
2019 Unilingual English 77 4 8 0 2 2 7 89 2 43

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 1 0 1 0 3 11 99 1 133
2019 Unilingual English 77 7 0 3 0 2 11 97 3 42

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 40 19 5 5 3 0 71 10 134
2019 Unilingual English 33 36 23 4 0 4 0 72 5 43
2017 Bilingual 28 44 16 5 5 2 0 73 11 101
2017 Unilingual English 26 43 16 12 3 0 0 69 15 32
2017 Either English or French 73 14 14 0 0 0 0 86 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 44 10 5 3 0 0 82 8 134
2019 Unilingual English 47 37 9 5 2 0 0 84 7 43
2017 Bilingual 43 41 9 4 2 1 0 85 6 101
2017 Unilingual English 51 31 16 0 0 3 0 83 0 31
2017 Either English or French 77 7 15 0 0 0 0 85 0 12
2014 Bilingual 40 40 12 2 4 2 0 81 7 136
2014 Unilingual English 44 31 18 5 2 0 0 75 7 44
2014 Either English or French 76 13 6 0 0 6 0 94 0 15
2011 Bilingual 37 41 11 8 3 1 0 78 11 133
2011 Unilingual English 41 32 7 14 2 4 0 76 16 52
2011 Either English or French 50 26 13 5 6 0 0 76 12 16

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 38 11 2 2 1 0 85 4 133
2019 Unilingual English 45 43 2 5 0 5 0 92 5 41
2017 Bilingual 42 32 17 2 2 6 0 78 4 101
2017 Unilingual English 43 35 16 3 0 3 0 81 3 32
2017 Either English or French 83 7 9 0 0 0 0 91 0 12
2014 Bilingual 43 45 8 1 1 2 0 89 2 136
2014 Unilingual English 44 27 24 2 0 2 0 73 2 44
2014 Either English or French 82 6 6 0 0 6 0 94 0 15

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 32 10 4 2 0 0 84 6 133
2019 Unilingual English 59 30 7 2 2 0 0 89 4 43
2017 Bilingual 50 37 3 6 3 0 0 87 9 100
2017 Unilingual English 49 39 12 0 0 0 0 88 0 32
2017 Either English or French 83 7 0 0 9 0 0 91 9 12
2014 Bilingual 43 39 8 7 4 0 0 82 10 136
2014 Unilingual English 49 31 11 5 5 0 0 80 9 44
2014 Either English or French 76 6 6 12 0 0 0 82 12 15
2011 Bilingual 48 34 12 5 2 0 0 81 7 133
2011 Unilingual English 50 27 4 19 0 0 0 77 19 52
2011 Either English or French 69 19 0 12 0 0 0 88 12 16
2008 Bilingual 37 28 15 11 9 0 0 65 20 111
2008 Unilingual English 50 29 13 5 3 0 0 79 8 38
2008 Either English or French 35 47 0 18 0 0 0 82 18 17

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 32 12 5 7 0 0 76 12 134
2019 Unilingual English 45 39 10 2 4 0 0 84 6 43
2017 Bilingual 40 25 14 9 11 1 0 67 19 101
2017 Unilingual English 20 45 18 17 0 0 0 66 17 32
2017 Either English or French 70 21 0 0 9 0 0 91 9 12
2014 Bilingual 31 37 15 8 6 2 0 69 15 136
2014 Unilingual English 42 27 14 4 13 0 0 69 18 44
2014 Either English or French 70 6 12 6 6 0 0 76 12 15
2011 Bilingual 36 34 17 6 7 1 0 70 13 132
2011 Unilingual English 34 34 22 5 5 0 0 68 11 52
2011 Either English or French 70 12 0 18 0 0 0 82 18 16

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 32 9 8 7 0 0 77 14 133
2019 Unilingual English 46 33 12 5 4 0 0 79 9 43
2017 Bilingual 38 26 17 10 9 0 0 64 19 101
2017 Unilingual English 26 42 16 14 3 0 0 67 16 32
2017 Either English or French 83 7 0 0 9 0 0 91 9 12
2014 Bilingual 31 42 11 10 6 0 0 73 16 135
2014 Unilingual English 42 29 9 13 7 0 0 71 20 44
2014 Either English or French 70 13 12 0 6 0 0 82 6 15
2011 Bilingual 38 35 12 8 6 1 0 74 14 131
2011 Unilingual English 33 36 16 7 7 0 0 70 14 52
2011 Either English or French 74 6 7 13 0 0 0 80 13 15
2008 Bilingual 26 32 21 15 5 0 0 59 21 111
2008 Unilingual English 39 26 11 16 8 0 0 66 24 38
2008 Either English or French 35 53 0 12 0 0 0 88 12 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 26 16 7 9 1 1 67 16 134
2019 Unilingual English 33 25 28 9 2 2 0 59 12 43
2017 Bilingual 36 17 17 10 16 2 3 56 26 101
2017 Unilingual English 16 44 17 11 10 0 3 62 21 32
2017 Either English or French 64 14 0 0 9 13 0 90 10 12
2014 Bilingual 31 30 11 13 11 2 2 63 25 136
2014 Unilingual English 28 31 9 13 14 2 2 62 28 44
2014 Either English or French 47 6 14 12 6 7 8 63 21 15
2011 Bilingual 29 25 13 13 12 7 1 59 27 132
2011 Unilingual English 25 30 18 11 16 0 0 55 27 52
2011 Either English or French 52 24 13 5 0 0 6 81 6 16
2008 Bilingual 25 25 17 19 10 3 1 52 30 110
2008 Unilingual English 37 18 13 18 8 0 5 58 28 38
2008 Either English or French 35 29 6 24 6 0 0 65 29 17
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 27 42 31 133
2019 Unilingual English 30 26 44 43
2017 Bilingual 41 27 32 101
2017 Unilingual English 21 46 33 32
2017 Either English or French 35 39 26 12
2014 Bilingual 31 38 30 136
2014 Unilingual English 25 42 33 44
2014 Either English or French 23 35 42 15
2011 Bilingual 35 32 33 133
2011 Unilingual English 36 37 27 52
2011 Either English or French 18 45 37 16

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 24 13 54 0 5 3 37
2019 Unilingual English 7 29 56 0 0 8 13
2017 Bilingual 9 14 65 7 5 0 42
2014 Bilingual 26 12 59 0 9999 2 42
2014 Unilingual English 9 46 37 0 9999 9 11
2011 Bilingual 15 18 56 2 9999 9 47
2011 Unilingual English 16 18 49 0 9999 17 17
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 38 15 3 1 1 8 79 4 133
2019 Unilingual English 46 33 9 5 5 0 2 81 10 42

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 23 6 0 2 6 8 92 2 132
2019 Unilingual English 63 16 7 3 0 9 2 89 3 42
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 134
2019 Unilingual English 12 88 43

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 18

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 26 74 18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 18

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 67 33 17

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 36 64 17

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 17

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 133
2019 Unilingual English 28 72 42

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 18 17 8 5 24 9 54 20 134
2019 Unilingual English 17 14 8 14 7 29 10 52 34 43
2017 Bilingual 15 17 21 3 4 30 10 52 13 101
2017 Unilingual English 11 12 21 10 0 31 15 43 18 32
2017 Either English or French 26 13 7 0 9 38 6 70 16 12
2014 Bilingual 11 12 22 9 15 27 4 33 34 136
2014 Unilingual English 15 13 4 18 12 29 9 45 48 44
2014 Either English or French 31 22 0 6 14 27 0 73 27 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 31 19 7 2 7 1 70 10 134
2019 Unilingual English 36 31 9 2 7 15 0 79 11 43
2017 Bilingual 37 26 19 4 4 9 1 70 9 98
2017 Unilingual English 29 24 30 3 0 10 4 62 3 32
2017 Either English or French 70 14 0 0 9 7 0 90 10 12
2014 Bilingual 21 24 22 10 13 10 0 50 26 135
2014 Unilingual English 28 30 18 4 14 7 0 62 19 44
2014 Either English or French 50 12 0 12 6 19 0 77 23 15
2011 Bilingual 32 27 21 9 7 5 0 62 16 133
2011 Unilingual English 40 30 12 9 2 6 2 76 11 52
2011 Either English or French 45 43 12 0 0 0 0 88 0 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 134

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 134
2019 Either English or French 0 100 19

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 16 21 0 3 31 8 61 5 133
2019 Unilingual English 19 11 18 5 2 37 8 55 12 43
2017 Bilingual 14 16 21 0 2 39 8 57 3 100
2017 Unilingual English 9 7 28 0 0 33 23 35 0 32
2017 Either English or French 20 13 15 0 9 43 0 58 16 12
2014 Bilingual 16 18 13 4 4 35 9 62 14 136
2014 Unilingual English 14 18 18 0 4 36 9 59 8 44
2014 Either English or French 49 6 14 0 6 25 0 73 8 15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 31 19 1 2 9 1 75 3 133
2019 Unilingual English 45 23 13 5 2 9 3 78 8 43
2017 Bilingual 29 37 17 1 3 13 1 76 5 101
2017 Unilingual English 28 34 14 0 0 19 4 81 0 32
2017 Either English or French 57 26 7 0 9 0 0 83 9 12
2014 Bilingual 28 27 18 4 4 17 1 67 11 136
2014 Unilingual English 35 27 18 0 2 16 2 75 3 44
2014 Either English or French 56 13 0 0 6 25 0 92 8 15
2011 Bilingual 36 35 18 3 1 7 0 76 5 133
2011 Unilingual English 48 30 13 5 0 4 0 82 5 52
2011 Either English or French 46 36 5 0 0 12 0 94 0 16
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 23 10 4 4 0 1 82 8 134
2019 Unilingual English 58 21 19 3 0 0 0 79 3 42
2017 Bilingual 45 26 14 5 7 0 3 73 13 99
2017 Unilingual English 33 28 28 3 7 0 0 62 10 32
2017 Either English or French 20 24 20 20 9 0 7 47 31 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 28 16 14 13 0 0 58 26 134
2019 Unilingual English 37 26 16 12 9 0 0 64 21 42
2017 Bilingual 14 21 25 22 15 1 1 36 38 101
2017 Unilingual English 12 32 22 24 10 0 0 44 34 32
2017 Either English or French 67 13 0 13 0 0 7 86 14 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 23 20 10 9 1 1 60 19 134
2019 Unilingual English 37 33 16 5 7 2 0 72 12 42
2017 Bilingual 16 28 21 15 18 0 2 45 34 101
2017 Unilingual English 23 37 28 10 3 0 0 60 12 32
2017 Either English or French 86 6 0 0 0 0 7 100 0 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 32 15 10 17 0 1 57 27 132
2019 Unilingual English 48 10 16 17 9 0 0 58 26 41
2017 Bilingual 18 18 24 19 21 0 1 36 40 101
2017 Unilingual English 18 34 10 26 10 0 3 53 37 32
2017 Either English or French 54 13 13 13 0 0 7 72 14 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 23 11 4 8 0 3 76 13 133
2019 Unilingual English 66 22 9 0 2 0 0 88 2 41
2017 Bilingual 40 23 19 7 5 0 5 67 13 100
2017 Unilingual English 45 29 16 0 4 0 6 79 5 32
2017 Either English or French 93 0 0 0 0 0 7 100 0 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 30 11 4 7 0 1 78 11 133
2019 Unilingual English 48 16 23 10 4 0 0 64 14 43
2017 Bilingual 37 31 15 6 9 0 1 69 15 101
2017 Unilingual English 28 45 18 9 0 0 0 73 9 31
2017 Either English or French 60 32 0 0 0 0 7 100 0 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 28 15 6 7 2 1 72 12 134
2019 Unilingual English 43 35 16 0 4 0 2 79 4 41
2017 Bilingual 43 25 15 11 5 0 1 68 16 101
2017 Unilingual English 18 39 29 14 0 0 0 57 14 31
2017 Either English or French 68 24 0 0 0 0 7 100 0 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 34 15 13 9 0 1 63 22 134
2019 Unilingual English 26 39 22 7 4 0 2 66 11 41
2017 Bilingual 20 29 23 13 12 0 3 50 26 101
2017 Unilingual English 0 52 22 23 3 0 0 52 26 31
2017 Either English or French 60 33 0 0 0 0 7 100 0 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 34 14 8 9 0 0 69 17 134
2019 Unilingual English 43 22 20 12 2 0 0 65 14 40
2017 Bilingual 34 22 16 11 12 0 4 59 24 101
2017 Unilingual English 16 41 25 11 6 0 0 57 18 31
2017 Either English or French 59 20 14 0 0 0 7 85 0 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 24 6 7 7 0 0 80 13 134
2019 Unilingual English 54 24 15 7 0 0 0 78 7 41

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 30 12 7 4 0 0 78 11 133
2019 Unilingual English 51 27 13 7 2 0 0 78 9 41
2017 Bilingual 42 23 14 12 6 1 2 67 18 101
2017 Unilingual English 36 26 22 15 0 0 0 63 15 31
2017 Either English or French 55 31 6 0 0 0 7 93 0 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 15 6 1 1 0 0 92 2 134
2019 Unilingual English 71 24 2 0 2 0 0 95 2 41
2017 Bilingual 74 17 3 1 1 0 4 94 2 101
2017 Unilingual English 68 19 7 6 0 0 0 86 6 32
2017 Either English or French 86 6 0 0 0 0 7 100 0 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 86 5 2 0 1 1 6 98 1 132
2019 Unilingual English 81 4 2 3 0 0 10 94 3 41
2017 Bilingual 79 10 4 0 3 1 2 92 4 100
2017 Unilingual English 75 13 0 6 3 0 3 90 10 32
2017 Either English or French 83 0 0 9 0 0 7 90 10 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 12 6 2 5 0 3 86 7 132
2019 Unilingual English 70 7 6 2 6 2 5 84 9 43
2017 Bilingual 66 19 7 3 3 0 2 87 5 101
2017 Unilingual English 62 23 6 6 0 0 3 88 6 32
2017 Either English or French 83 9 0 0 0 0 7 100 0 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 22 8 3 2 0 2 87 6 133
2019 Unilingual English 75 11 7 0 2 0 5 90 2 43
2017 Bilingual 70 8 11 4 2 0 4 82 6 101
2017 Unilingual English 61 27 3 6 3 0 0 87 9 32
2017 Either English or French 70 22 0 0 0 0 7 100 0 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 20 7 5 7 0 2 80 13 132
2019 Unilingual English 68 18 4 2 2 0 5 91 5 43
2017 Bilingual 51 13 7 3 0 0 26 88 4 100
2017 Unilingual English 50 12 3 0 0 0 35 95 0 32
2017 Either English or French 93 0 0 0 0 0 7 100 0 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 11 5 2 1 1 17 91 4 131
2019 Unilingual English 66 3 0 0 0 0 32 100 0 43
2017 Bilingual 70 17 6 2 2 0 3 90 4 100
2017 Unilingual English 67 18 9 3 3 0 0 85 6 32
2017 Either English or French 93 0 0 0 0 0 7 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 7 5 1 0 0 7 94 1 132
2019 Unilingual English 69 13 10 0 0 0 7 89 0 43
2017 Bilingual 66 13 11 2 2 1 5 84 4 101
2017 Unilingual English 69 6 0 3 19 0 3 77 23 32
2017 Either English or French 47 20 13 6 6 0 7 72 14 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 8 9 3 3 0 4 85 6 132
2019 Unilingual English 69 5 7 5 10 0 4 77 16 43
2017 Bilingual 59 24 14 0 1 0 2 85 1 101
2017 Unilingual English 52 35 10 3 0 0 0 87 3 32
2017 Either English or French 62 18 13 0 0 0 7 86 0 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 15 11 2 0 0 2 87 2 132
2019 Unilingual English 56 18 12 9 5 0 0 74 14 43

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 37 27 12 2 0 0 59 14 134
2019 Unilingual English 22 32 37 7 2 0 0 54 9 43
2017 Bilingual 13 26 37 12 12 0 0 39 24 101
2017 Unilingual English 9 36 46 9 0 0 0 45 9 32
2017 Either English or French 39 39 13 0 9 0 0 78 9 12

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 17 37 18 20 0 0 38 24 133
2019 Unilingual English 7 15 46 20 13 0 0 33 21 41
2017 Bilingual 8 21 31 29 10 0 0 40 30 101
2017 Unilingual English 9 15 45 26 4 0 0 30 25 32
2017 Either English or French 9 0 26 19 46 0 0 65 9 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 40 13 2 2 3 0 84 3 134
2019 Unilingual English 48 23 17 3 3 7 0 76 6 43
2017 Bilingual 48 37 11 2 2 1 0 85 4 101
2017 Unilingual English 46 34 14 7 0 0 0 79 7 32
2017 Either English or French 63 14 0 6 17 0 0 77 23 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 39 11 11 4 2 0 73 16 133
2019 Unilingual English 38 28 18 8 4 4 0 69 12 43
2017 Bilingual 21 39 13 17 7 3 0 62 25 101
2017 Unilingual English 25 43 19 14 0 0 0 67 14 32
2017 Either English or French 58 7 6 0 17 11 0 74 19 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 134
2019 Unilingual English 26 74 43
2017 Bilingual 11 89 101
2017 Unilingual English 14 86 32
2014 Bilingual 14 86 136
2014 Unilingual English 14 86 44

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 90 10 19
2019 Unilingual English 72 28 11
2017 Bilingual 82 18 12
2014 Bilingual 80 20 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 40 0 5 0 0 0 95 5 17
2017 Bilingual 60 30 0 0 0 10 0 100 0 10
2014 Bilingual 68 20 12 0 0 0 0 88 0 16
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 37 16 4 3 1 2 40 60 134
2019 Unilingual English 40 33 19 0 5 2 0 41 59 42
2017 Bilingual 39 33 16 3 3 3 3 42 58 101
2017 Unilingual English 42 26 21 8 0 3 0 44 56 32
2017 Either English or French 27 24 0 33 0 15 0 32 68 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 78
2019 Unilingual English 55 45 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 59 41 78
2019 Unilingual English 54 46 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 25 20 4 7 0 7 68 11 77
2019 Unilingual English 20 36 9 12 4 0 19 69 20 24
2017 Bilingual 36 26 13 9 5 0 11 70 16 56
2017 Unilingual English 36 20 16 8 15 0 6 59 24 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 16 18 6 13 1 39 37 32 77
2019 Unilingual English 0 23 13 8 13 0 44 41 37 24
2017 Bilingual 11 6 3 5 14 4 57 43 48 56
2017 Unilingual English 0 0 26 0 15 6 53 0 36 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 15 10 8 4 0 8 76 13 133
2019 Unilingual English 50 9 14 9 10 0 9 64 21 43
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