2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 104. What is your age group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	48	20	22	10	0	67	10	10
2019	Age - 25 - 29 years	68	20	4	4	4	88	8	24
2019	Age - 30 - 34 years	39	53	0	8	0	92	8	23
2019	Age - 35 - 39 years	55	40	5	0	0	95	0	21
2019	Age - 40 - 44 years	55	37	0	8	0	92	8	28
2019	Age - 45 - 49 years	57	28	6	6	3	85	9	36
2019	Age - 50 - 54 years	53	23	9	3	11	77	14	26
2019	Age - 55 - 59 years	69	31	0	0	0	100	0	16
2019	Age - 60 years and over	52	41	0	8	0	92	8	12
2017	Age - 30 - 34 years	39	41	0	20	0	80	20	12
2017	Age - 35 - 39 years	57	43	0	0	0	100	0	16
2017	Age - 40 - 44 years	35	57	0	8	0	92	8	36
2017	Age - 45 - 49 years	39	27	8	9	17	66	26	12
2017	Age - 50 - 54 years	43	51	3	3	0	94	3	29
2017	Age - 55 - 59 years	32	68	0	0	0	100	0	12
2014	Age - 30 - 34 years	54	35	8	4	0	89	4	26
2014	Age - 35 - 39 years	31	58	3	8	0	89	8	35
2014	Age - 40 - 44 years	34	50	8	4	4	84	8	24
2014	Age - 45 - 49 years	60	31	0	5	5	91	9	23
2014	Age - 50 - 54 years	48	35	8	8	0	83	8	37
2014	Age - 55 - 59 years	32	52	4	9	4	84	12	25
2014	Age - 60 years and over	54	29	0	18	0	82	18	11
2011	Age - 25 - 29 years	30	53	8	8	0	83	8	24
2011	Age - 30 - 34 years	22	53	9	13	4	74	17	23
2011	Age - 35 - 39 years	58	35	3	0	3	93	3	30
2011	Age - 40 - 44 years	48	41	5	5	0	89	5	18
2011	Age - 45 - 49 years	60	29	3	9	0	88	9	35
2011	Age - 50 - 54 years	66	27	2	2	2	93	5	39
2011	Age - 55 - 59 years	55	33	12	0	0	88	0	15
2008	Age - 25 - 29 years	36	45	9	9	0	82	9	11
2008	Age - 30 - 34 years	50	36	0	14	0	86	14	14
2008	Age - 35 - 39 years	55	25	10	10	0	80	10	20
2008	Age - 40 - 44 years	48	41	11	0	0	89	0	27
2008	Age - 45 - 49 years	67	30	0	0	4	96	4	27
2008	Age - 50 - 54 years	57	40	0	3	0	97	3	35
2008	Age - 55 - 59 years	53	40	0	7	0	93	7	15
2008	Age - 60 years and over	27	36	18	9	9	64	18	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	59	21	0	20	0	0	80	20	10
2019	Age - 25 - 29 years	67	16	5	12	0	0	83	12	24
2019	Age - 30 - 34 years	75	12	9	0	4	0	87	4	23
2019	Age - 35 - 39 years	72	15	4	0	9	0	86	9	21
2019	Age - 40 - 44 years	55	20	10	8	8	0	75	15	28
2019	Age - 45 - 49 years	54	24	6	8	8	0	78	16	36
2019	Age - 50 - 54 years	67	16	0	0	16	0	84	16	26
2019	Age - 55 - 59 years	61	19	12	0	7	0	80	7	16
2019	Age - 60 years and over	76	8	0	17	0	0	83	17	12
2017	Age - 30 - 34 years	80	9	0	11	0	0	89	11	12
2017	Age - 35 - 39 years	43	18	11	8	19	0	61	27	16
2017	Age - 40 - 44 years	49	18	16	11	7	0	67	18	36
2017	Age - 45 - 49 years	79	6	0	6	8	0	86	14	12
2017	Age - 50 - 54 years	65	9	13	7	6	0	74	13	29
2017	Age - 55 - 59 years	57	24	0	19	0	0	81	19	12
2014	Age - 30 - 34 years	58	23	0	8	11	0	81	19	26
2014	Age - 35 - 39 years	49	20	17	3	9	3	71	12	35
2014	Age - 40 - 44 years	51	20	9	12	8	0	71	21	24
2014	Age - 45 - 49 years	53	26	8	8	4	0	79	13	23
2014	Age - 50 - 54 years	51	30	8	8	3	0	81	11	37
2014	Age - 55 - 59 years	49	19	21	8	4	0	68	11	25
2014	Age - 60 years and over	71	8	9	0	0	11	90	0	11
2011	Age - 25 - 29 years	71	8	8	8	0	4	83	9	24
2011	Age - 30 - 34 years	61	22	4	0	12	0	84	12	23
2011	Age - 35 - 39 years	36	38	3	13	9	0	74	23	30
2011	Age - 40 - 44 years	57	27	5	11	0	0	84	11	18
2011	Age - 45 - 49 years	60	23	11	3	0	2	85	3	35
2011	Age - 50 - 54 years	51	23	3	19	5	0	73	24	39
2011	Age - 55 - 59 years	70	7	17	0	6	0	77	6	15
2008	Age - 25 - 29 years	55	27	0	18	0	0	82	18	11
2008	Age - 30 - 34 years	29	29	7	29	7	0	57	36	14
2008	Age - 35 - 39 years	35	30	0	20	15	0	65	35	20
2008	Age - 40 - 44 years	56	26	4	7	7	0	81	15	27
2008	Age - 45 - 49 years	52	15	11	15	7	0	67	22	27
2008	Age - 50 - 54 years	60	31	6	3	0	0	91	3	35
2008	Age - 55 - 59 years	80	0	7	13	0	0	80	13	15
2008	Age - 60 years and over	82	9	9	0	0	0	91	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	56	33	11	0	0	89	0	10
2019	Age - 25 - 29 years	49	30	10	7	4	79	11	24
2019	Age - 30 - 34 years	62	34	4	0	0	96	0	23
2019	Age - 35 - 39 years	52	28	10	11	0	79	11	21
2019	Age - 40 - 44 years	52	41	0	4	3	92	8	28
2019	Age - 45 - 49 years	57	28	6	0	8	86	8	36
2019	Age - 50 - 54 years	70	17	0	10	3	87	13	26
2019	Age - 55 - 59 years	53	41	0	0	6	94	6	16
2019	Age - 60 years and over	82	18	0	0	0	100	0	12
2017	Age - 30 - 34 years	53	39	8	0	0	92	0	12
2017	Age - 35 - 39 years	69	31	0	0	0	100	0	16
2017	Age - 40 - 44 years	53	45	0	0	2	98	2	36
2017	Age - 45 - 49 years	69	24	0	0	8	92	8	12
2017	Age - 50 - 54 years	63	34	3	0	0	97	0	29
2017	Age - 55 - 59 years	40	41	8	0	11	81	11	12
2014	Age - 30 - 34 years	74	23	0	4	0	96	4	26
2014	Age - 35 - 39 years	65	32	3	0	0	97	0	35
2014	Age - 40 - 44 years	59	37	4	0	0	96	0	24
2014	Age - 45 - 49 years	61	39	0	0	0	100	0	23
2014	Age - 50 - 54 years	67	25	6	0	3	92	3	37
2014	Age - 55 - 59 years	47	32	12	9	0	79	9	25
2014	Age - 60 years and over	54	37	0	0	9	91	9	11
2011	Age - 25 - 29 years	54	29	4	12	0	83	12	24
2011	Age - 30 - 34 years	61	35	4	0	0	96	0	23
2011	Age - 35 - 39 years	71	29	0	0	0	100	0	30
2011	Age - 40 - 44 years	73	27	0	0	0	100	0	18
2011	Age - 45 - 49 years	68	20	6	3	3	88	6	35
2011	Age - 50 - 54 years	55	35	8	3	0	90	3	38
2011	Age - 55 - 59 years	63	25	12	0	0	88	0	15

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	20	36	33	0	11	0	0	56	11	10
2019	Age - 25 - 29 years	42	21	4	29	4	0	0	64	33	24
2019	Age - 30 - 34 years	22	39	22	17	0	0	0	61	17	23
2019	Age - 35 - 39 years	33	28	15	23	0	0	0	61	23	21
2019	Age - 40 - 44 years	48	38	7	0	8	0	0	85	8	28
2019	Age - 45 - 49 years	33	39	9	14	5	0	0	72	19	36
2019	Age - 50 - 54 years	52	33	4	7	5	0	0	85	12	24
2019	Age - 55 - 59 years	70	6	12	12	0	0	0	76	12	16
2019	Age - 60 years and over	57	28	8	0	0	0	8	92	0	12
2018	Age - 24 years and under	19	62	19	0	0	0	0	81	0	11
2018	Age - 25 - 29 years	34	28	14	24	0	0	0	62	24	14
2018	Age - 30 - 34 years	30	62	0	8	0	0	0	92	8	13
2018	Age - 35 - 39 years	34	35	12	6	14	0	0	68	20	15
2018	Age - 40 - 44 years	43	38	14	3	0	0	2	83	3	35
2018	Age - 45 - 49 years	38	31	12	20	0	0	0	68	20	19
2018	Age - 50 - 54 years	40	40	0	12	4	0	4	83	17	25
2017	Age - 30 - 34 years	37	56	0	7	0	0	0	93	7	12
2017	Age - 35 - 39 years	47	32	10	6	5	0	0	79	11	16
2017	Age - 40 - 44 years	31	44	10	9	3	0	3	78	12	36
2017	Age - 45 - 49 years	43	16	0	41	0	0	0	59	41	12
2017	Age - 50 - 54 years	62	22	6	6	0	0	3	87	7	29
2017	Age - 55 - 59 years	33	24	25	18	0	0	0	57	18	12
2014	Age - 30 - 34 years	40	37	12	8	4	0	0	77	11	26
2014	Age - 35 - 39 years	35	37	11	8	9	0	0	72	17	35
2014	Age - 40 - 44 years	39	25	16	21	0	0	0	64	21	24
2014	Age - 45 - 49 years	42	30	18	9	0	0	0	73	9	23
2014	Age - 50 - 54 years	41	37	3	11	8	0	0	78	19	36
2014	Age - 55 - 59 years	51	22	8	15	4	0	0	73	19	25
2014	Age - 60 years and over	34	17	0	29	8	0	11	58	42	11
2011	Age - 25 - 29 years	47	28	12	12	0	0	0	75	12	24
2011	Age - 30 - 34 years	43	26	13	12	5	0	0	70	17	23
2011	Age - 35 - 39 years	55	30	9	7	0	0	0	84	7	30
2011	Age - 40 - 44 years	32	27	41	0	0	0	0	59	0	18
2011	Age - 45 - 49 years	51	23	9	11	3	3	0	76	15	35
2011	Age - 50 - 54 years	52	36	3	7	0	0	2	90	7	39
2011	Age - 55 - 59 years	25	31	26	18	0	0	0	56	18	15
2008	Age - 25 - 29 years	27	18	36	18	0	0	0	45	18	11
2008	Age - 30 - 34 years	43	43	14	0	0	0	0	86	0	14
2008	Age - 35 - 39 years	55	20	20	0	5	0	0	75	5	20
2008	Age - 40 - 44 years	48	26	11	11	4	0	0	74	15	27
2008	Age - 45 - 49 years	44	41	7	4	4	0	0	85	7	27
2008	Age - 50 - 54 years	43	37	9	6	6	0	0	80	11	35
2008	Age - 55 - 59 years	53	33	13	0	0	0	0	87	0	15
2008	Age - 60 years and over	45	36	0	9	9	0	0	82	18	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	36	41	11	11	0	0	0	78	11	10
2019	Age - 25 - 29 years	54	27	8	4	4	4	0	84	8	24
2019	Age - 30 - 34 years	48	30	8	14	0	0	0	78	14	23
2019	Age - 35 - 39 years	46	32	5	5	10	0	0	79	16	21
2019	Age - 40 - 44 years	57	28	3	8	0	0	4	89	8	28
2019	Age - 45 - 49 years	47	27	13	5	5	3	0	76	10	35
2019	Age - 50 - 54 years	70	19	5	4	3	0	0	89	7	25
2019	Age - 55 - 59 years	76	12	12	0	0	0	0	88	0	16
2019	Age - 60 years and over	59	33	0	0	0	0	8	100	0	12
2017	Age - 30 - 34 years	65	35	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	68	21	11	0	0	0	0	89	0	15
2017	Age - 40 - 44 years	56	36	8	0	0	0	0	92	0	35
2017	Age - 45 - 49 years	53	25	8	6	8	0	0	78	14	12
2017	Age - 50 - 54 years	65	28	7	0	0	0	0	93	0	29
2017	Age - 55 - 59 years	48	42	0	0	11	0	0	89	11	12
2014	Age - 30 - 34 years	62	26	4	7	0	0	0	89	7	26
2014	Age - 35 - 39 years	54	26	6	9	3	0	3	82	12	35
2014	Age - 40 - 44 years	42	38	12	4	0	0	4	83	4	24
2014	Age - 45 - 49 years	52	35	9	0	0	4	0	91	0	23
2014	Age - 50 - 54 years	54	39	3	3	3	0	0	92	5	37
2014	Age - 55 - 59 years	51	29	12	0	4	5	0	84	4	25
2014	Age - 60 years and over	75	0	9	8	0	0	8	81	9	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	67	21	0	11	0	0	0	89	11	10
2019	Age - 25 - 29 years	72	17	7	4	0	0	0	89	4	24
2019	Age - 30 - 34 years	65	26	5	4	0	0	0	91	4	23
2019	Age - 35 - 39 years	56	28	5	0	10	0	0	85	10	21
2019	Age - 40 - 44 years	68	29	3	0	0	0	0	97	0	28
2019	Age - 45 - 49 years	48	27	6	11	8	0	0	75	19	36
2019	Age - 50 - 54 years	61	25	3	6	4	0	0	86	11	26
2019	Age - 55 - 59 years	69	24	0	0	7	0	0	93	7	16
2019	Age - 60 years and over	66	34	0	0	0	0	0	100	0	12
2018	Age - 24 years and under	55	26	11	8	0	0	0	81	8	11
2018	Age - 25 - 29 years	52	28	7	7	7	0	0	80	14	14
2018	Age - 30 - 34 years	40	37	23	0	0	0	0	77	0	13
2018	Age - 35 - 39 years	39	33	6	14	8	0	0	73	21	15
2018	Age - 40 - 44 years	55	29	14	2	0	0	0	84	2	35
2018	Age - 45 - 49 years	38	35	10	17	0	0	0	73	17	19
2018	Age - 50 - 54 years	43	42	0	7	8	0	0	85	15	26
2017	Age - 30 - 34 years	69	20	11	0	0	0	0	89	0	12
2017	Age - 35 - 39 years	60	34	0	6	0	0	0	94	6	16
2017	Age - 40 - 44 years	54	37	4	3	2	0	0	91	5	36
2017	Age - 45 - 49 years	36	26	0	24	14	0	0	62	38	12
2017	Age - 50 - 54 years	52	45	4	0	0	0	0	96	0	29
2017	Age - 55 - 59 years	55	34	11	0	0	0	0	89	0	12
2014	Age - 30 - 34 years	54	31	7	7	0	0	0	85	7	26
2014	Age - 35 - 39 years	55	34	8	3	0	0	0	89	3	35
2014	Age - 40 - 44 years	38	25	13	12	12	0	0	63	24	24
2014	Age - 45 - 49 years	30	40	27	0	4	0	0	69	4	23
2014	Age - 50 - 54 years	40	41	0	8	11	0	0	81	19	37
2014	Age - 55 - 59 years	49	19	25	4	4	0	0	68	7	25
2014	Age - 60 years and over	65	25	9	0	0	0	0	91	0	11
2011	Age - 25 - 29 years	48	28	8	12	0	0	4	79	12	24
2011	Age - 30 - 34 years	51	31	4	13	0	0	0	82	13	23
2011	Age - 35 - 39 years	62	29	7	0	3	0	0	90	3	30
2011	Age - 40 - 44 years	47	37	11	5	0	0	0	84	5	18
2011	Age - 45 - 49 years	51	29	3	9	6	3	0	82	15	35
2011	Age - 50 - 54 years	54	29	3	2	12	0	0	83	14	39
2011	Age - 55 - 59 years	43	50	7	0	0	0	0	93	0	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	39	50	0	11	0	0	89	11	10
2019	Age - 25 - 29 years	34	41	16	9	0	0	75	9	24
2019	Age - 30 - 34 years	49	34	8	9	0	0	83	9	23
2019	Age - 35 - 39 years	47	28	14	5	5	0	75	11	21
2019	Age - 40 - 44 years	55	29	16	0	0	0	84	0	28
2019	Age - 45 - 49 years	44	32	15	3	7	0	76	10	36
2019	Age - 50 - 54 years	50	39	3	0	7	0	89	7	26
2019	Age - 55 - 59 years	70	17	6	7	0	0	88	7	16
2019	Age - 60 years and over	49	42	0	0	9	0	91	9	12
2018	Age - 24 years and under	36	17	17	30	0	0	53	30	11
2018	Age - 25 - 29 years	28	21	31	20	0	0	49	20	14
2018	Age - 30 - 34 years	15	47	30	8	0	0	62	8	13
2018	Age - 35 - 39 years	30	70	0	0	0	0	100	0	14
2018	Age - 40 - 44 years	50	42	3	3	3	0	92	6	35
2018	Age - 45 - 49 years	22	50	11	17	0	0	72	17	18
2018	Age - 50 - 54 years	37	37	11	8	8	0	74	15	26
2017	Age - 30 - 34 years	42	40	11	7	0	0	82	7	12
2017	Age - 35 - 39 years	12	59	19	11	0	0	71	11	16
2017	Age - 40 - 44 years	37	37	8	10	10	0	73	19	36
2017	Age - 45 - 49 years	22	45	8	17	8	0	67	25	12
2017	Age - 50 - 54 years	45	41	7	6	0	0	87	6	29
2017	Age - 55 - 59 years	32	40	11	17	0	0	73	17	12
2014	Age - 30 - 34 years	43	38	8	4	7	0	81	11	26
2014	Age - 35 - 39 years	28	55	11	6	0	0	83	6	35
2014	Age - 40 - 44 years	33	34	14	4	12	4	69	16	24
2014	Age - 45 - 49 years	29	41	17	13	0	0	70	13	23
2014	Age - 50 - 54 years	40	31	14	16	0	0	70	16	37
2014	Age - 55 - 59 years	25	51	7	13	4	0	76	17	24
2014	Age - 60 years and over	74	17	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	32	51	12	0	4	0	83	4	24
2011	Age - 30 - 34 years	16	49	13	13	8	0	65	21	23
2011	Age - 35 - 39 years	42	42	10	6	0	0	84	6	30
2011	Age - 40 - 44 years	16	63	5	11	5	0	79	16	18
2011	Age - 45 - 49 years	42	29	15	9	6	0	71	14	35
2011	Age - 50 - 54 years	49	42	3	0	7	0	91	7	39
2011	Age - 55 - 59 years	31	46	11	12	0	0	77	12	15
2008	Age - 25 - 29 years	36	36	27	0	0	0	73	0	11
2008	Age - 30 - 34 years	29	50	14	0	7	0	79	7	14
2008	Age - 35 - 39 years	50	25	10	15	0	0	75	15	20
2008	Age - 40 - 44 years	37	30	15	11	7	0	67	19	27
2008	Age - 45 - 49 years	48	30	11	4	7	0	78	11	27
2008	Age - 50 - 54 years	40	49	6	0	6	0	89	6	35
2008	Age - 55 - 59 years	73	13	13	0	0	0	87	0	15
2008	Age - 60 years and over	45	27	9	9	9	0	73	18	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	40	39	0	21	0	0	0	79	21	10
2019	Age - 25 - 29 years	39	40	8	9	4	0	0	79	13	23
2019	Age - 30 - 34 years	40	47	9	4	0	0	0	87	4	23
2019	Age - 35 - 39 years	47	29	0	14	10	0	0	76	24	21
2019	Age - 40 - 44 years	44	42	10	4	0	0	0	85	4	28
2019	Age - 45 - 49 years	22	48	13	5	11	0	0	70	17	36
2019	Age - 50 - 54 years	48	14	11	21	6	0	0	62	27	26
2019	Age - 55 - 59 years	51	31	0	12	7	0	0	82	18	16
2019	Age - 60 years and over	17	42	25	8	9	0	0	58	17	12
2018	Age - 24 years and under	45	47	0	9	0	0	0	91	9	11
2018	Age - 25 - 29 years	41	21	16	9	14	0	0	62	22	14
2018	Age - 30 - 34 years	17	46	30	7	0	0	0	63	7	13
2018	Age - 35 - 39 years	34	6	12	35	14	0	0	40	48	15
2018	Age - 40 - 44 years	38	39	15	0	8	0	0	77	8	35
2018	Age - 45 - 49 years	31	32	10	16	10	0	0	63	27	19
2018	Age - 50 - 54 years	20	42	8	19	11	0	0	62	30	26
2017	Age - 30 - 34 years	52	33	7	8	0	0	0	85	8	12
2017	Age - 35 - 39 years	30	45	6	11	8	0	0	76	19	16
2017	Age - 40 - 44 years	42	38	11	3	6	0	0	80	9	36
2017	Age - 45 - 49 years	9	42	8	15	25	0	0	52	41	12
2017	Age - 50 - 54 years	43	23	23	7	4	0	0	67	10	29
2017	Age - 55 - 59 years	27	38	8	17	11	0	0	65	27	12
2014	Age - 30 - 34 years	36	34	15	8	8	0	0	70	15	26
2014	Age - 35 - 39 years	38	23	25	11	3	0	0	61	14	35
2014	Age - 40 - 44 years	21	21	21	22	16	0	0	42	38	24
2014	Age - 45 - 49 years	21	26	22	27	4	0	0	48	31	23
2014	Age - 50 - 54 years	29	30	14	11	17	0	0	59	28	37
2014	Age - 55 - 59 years	24	45	16	8	8	0	0	69	15	25
2014	Age - 60 years and over	42	40	10	9	0	0	0	81	9	10
2011	Age - 25 - 29 years	24	43	16	17	0	0	0	67	17	24
2011	Age - 30 - 34 years	17	48	13	8	13	0	0	65	21	23
2011	Age - 35 - 39 years	41	26	19	3	7	3	0	70	10	30
2011	Age - 40 - 44 years	22	52	10	11	5	0	0	73	16	18
2011	Age - 45 - 49 years	36	26	6	12	17	3	0	64	30	35
2011	Age - 50 - 54 years	29	30	15	9	14	0	3	61	24	39
2011	Age - 55 - 59 years	19	26	13	31	7	0	6	47	39	15

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	22	48	0	21	9	0	70	30	10
2019	Age - 25 - 29 years	27	40	5	21	8	0	67	29	23
2019	Age - 30 - 34 years	31	35	16	14	4	0	66	18	23
2019	Age - 35 - 39 years	41	19	5	26	10	0	60	35	20
2019	Age - 40 - 44 years	29	49	7	7	4	4	81	12	28
2019	Age - 45 - 49 years	29	38	8	21	3	0	67	25	36
2019	Age - 50 - 54 years	52	29	0	8	11	0	81	19	26
2019	Age - 55 - 59 years	64	6	12	18	0	0	70	18	16
2019	Age - 60 years and over	24	59	8	0	9	0	83	9	12
2018	Age - 24 years and under	28	62	11	0	0	0	89	0	11
2018	Age - 25 - 29 years	42	7	14	29	9	0	48	38	14
2018	Age - 30 - 34 years	23	40	23	15	0	0	63	15	13
2018	Age - 35 - 39 years	21	43	21	0	14	0	65	14	14
2018	Age - 40 - 44 years	37	44	8	5	5	0	81	11	35
2018	Age - 45 - 49 years	11	57	17	16	0	0	68	16	19
2018	Age - 50 - 54 years	40	29	4	15	11	0	69	27	26
2017	Age - 30 - 34 years	52	15	7	26	0	0	67	26	12
2017	Age - 35 - 39 years	17	56	14	8	5	0	73	13	16
2017	Age - 40 - 44 years	36	30	14	11	9	0	66	20	36
2017	Age - 45 - 49 years	9	37	15	21	17	0	47	38	12
2017	Age - 50 - 54 years	36	45	10	10	0	0	81	10	29
2017	Age - 55 - 59 years	40	24	11	14	11	0	65	25	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	40	60	0	0	0	0	100	0	10
2019	Age - 25 - 29 years	35	43	17	5	0	0	79	5	23
2019	Age - 30 - 34 years	62	29	5	0	4	0	91	4	23
2019	Age - 35 - 39 years	49	26	10	15	0	0	75	15	21
2019	Age - 40 - 44 years	65	25	11	0	0	0	89	0	28
2019	Age - 45 - 49 years	60	18	11	2	9	0	78	11	36
2019	Age - 50 - 54 years	67	17	5	4	8	0	84	11	25
2019	Age - 55 - 59 years	70	18	6	6	0	0	88	6	16
2019	Age - 60 years and over	57	34	0	0	9	0	91	9	12
2018	Age - 24 years and under	36	55	8	0	0	0	92	0	11
2018	Age - 25 - 29 years	62	38	0	0	0	0	100	0	14
2018	Age - 30 - 34 years	55	30	15	0	0	0	85	0	13
2018	Age - 35 - 39 years	47	33	20	0	0	0	80	0	15
2018	Age - 40 - 44 years	64	30	3	0	3	0	94	3	35
2018	Age - 45 - 49 years	31	51	7	12	0	0	82	12	19
2018	Age - 50 - 54 years	58	19	4	15	4	0	77	19	26
2017	Age - 30 - 34 years	52	41	7	0	0	0	93	0	12
2017	Age - 35 - 39 years	31	49	8	8	5	0	79	13	16
2017	Age - 40 - 44 years	48	37	3	3	9	0	85	12	36
2017	Age - 45 - 49 years	22	45	17	8	8	0	67	15	12
2017	Age - 50 - 54 years	54	33	10	3	0	0	87	3	29
2017	Age - 55 - 59 years	40	31	21	7	0	0	72	7	12
2014	Age - 30 - 34 years	54	31	7	4	4	0	85	7	26
2014	Age - 35 - 39 years	44	36	17	3	0	0	80	3	35
2014	Age - 40 - 44 years	45	46	0	8	0	0	92	8	24
2014	Age - 45 - 49 years	38	35	12	9	5	0	74	14	23
2014	Age - 50 - 54 years	54	33	11	3	0	0	86	3	37
2014	Age - 55 - 59 years	35	40	11	0	8	5	80	9	25
2014	Age - 60 years and over	92	8	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	59	32	4	0	0	4	96	0	24
2011	Age - 30 - 34 years	35	44	13	0	8	0	79	8	23
2011	Age - 35 - 39 years	58	36	6	0	0	0	94	0	30
2011	Age - 40 - 44 years	46	27	21	0	0	5	77	0	18
2011	Age - 45 - 49 years	54	32	6	6	3	0	86	9	35
2011	Age - 50 - 54 years	59	26	12	3	0	0	85	3	38
2011	Age - 55 - 59 years	37	46	6	11	0	0	83	11	15
2008	Age - 25 - 29 years	36	64	0	0	0	0	100	0	11
2008	Age - 30 - 34 years	50	29	7	7	0	7	85	8	14
2008	Age - 35 - 39 years	60	30	10	0	0	0	90	0	20
2008	Age - 40 - 44 years	41	44	0	15	0	0	85	15	27
2008	Age - 45 - 49 years	56	26	11	7	0	0	81	7	27
2008	Age - 50 - 54 years	46	40	11	3	0	0	86	3	35
2008	Age - 55 - 59 years	53	33	7	7	0	0	87	7	15
2008	Age - 60 years and over	45	27	9	9	9	0	73	18	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	49	40	0	11	0	89	11	10
2019	Age - 25 - 29 years	35	39	12	10	4	74	13	23
2019	Age - 30 - 34 years	39	48	9	4	0	87	4	23
2019	Age - 35 - 39 years	52	20	9	10	10	71	20	21
2019	Age - 40 - 44 years	46	42	8	4	0	88	4	28
2019	Age - 45 - 49 years	23	44	6	14	14	67	28	36
2019	Age - 50 - 54 years	49	15	15	10	11	63	22	25
2019	Age - 55 - 59 years	64	17	6	6	7	82	12	16
2019	Age - 60 years and over	32	49	10	0	9	81	9	12
2018	Age - 24 years and under	19	43	38	0	0	62	0	11
2018	Age - 25 - 29 years	55	31	0	0	14	86	14	14
2018	Age - 30 - 34 years	32	53	7	7	0	85	7	13
2018	Age - 35 - 39 years	20	26	27	14	14	46	27	15
2018	Age - 40 - 44 years	38	44	5	6	8	82	14	35
2018	Age - 45 - 49 years	26	37	5	32	0	63	32	19
2018	Age - 50 - 54 years	24	39	12	15	11	62	26	26
2017	Age - 30 - 34 years	52	24	0	7	18	75	25	12
2017	Age - 35 - 39 years	12	54	22	0	13	66	13	16
2017	Age - 40 - 44 years	39	36	11	3	12	75	14	36
2017	Age - 45 - 49 years	16	22	0	39	24	37	63	12
2017	Age - 50 - 54 years	47	32	7	14	0	79	14	29
2017	Age - 55 - 59 years	33	32	0	24	11	65	35	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 25 - 29 years	37	50	13	0	0	0	87	0	23
2019	Age - 30 - 34 years	58	29	4	9	0	0	87	9	23
2019	Age - 35 - 39 years	52	34	4	4	5	0	86	10	21
2019	Age - 40 - 44 years	69	23	9	0	0	0	91	0	28
2019	Age - 45 - 49 years	47	44	3	3	3	0	91	6	36
2019	Age - 50 - 54 years	69	28	0	0	3	0	97	3	26
2019	Age - 55 - 59 years	88	0	12	0	0	0	88	0	16
2018	Age - 24 years and under	28	42	21	9	0	0	70	9	11
2018	Age - 25 - 29 years	34	41	24	0	0	0	76	0	14
2018	Age - 30 - 34 years	55	30	15	0	0	0	85	0	13
2018	Age - 35 - 39 years	35	51	14	0	0	0	86	0	15
2018	Age - 40 - 44 years	73	27	0	0	0	0	100	0	33
2018	Age - 45 - 49 years	43	42	10	5	0	0	85	5	19
2018	Age - 50 - 54 years	55	34	8	4	0	0	89	4	26
2017	Age - 30 - 34 years	58	35	0	7	0	0	93	7	12
2017	Age - 35 - 39 years	46	48	0	0	6	0	94	6	16
2017	Age - 40 - 44 years	46	40	4	6	4	0	86	10	36
2017	Age - 45 - 49 years	37	39	9	0	15	0	75	15	12
2017	Age - 50 - 54 years	59	35	3	3	0	0	94	3	29
2017	Age - 55 - 59 years	49	51	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	58	35	0	4	4	0	93	7	26
2014	Age - 35 - 39 years	57	34	6	3	0	0	91	3	35
2014	Age - 40 - 44 years	54	33	4	0	4	4	91	4	24
2014	Age - 45 - 49 years	56	35	9	0	0	0	91	0	23
2014	Age - 50 - 54 years	68	22	8	3	0	0	89	3	37
2014	Age - 55 - 59 years	64	24	8	0	4	0	88	4	25
2014	Age - 60 years and over	100	0	0	0	0	0	100	0	11
2011	Age - 25 - 29 years	49	43	4	0	4	0	92	4	24
2011	Age - 30 - 34 years	34	49	5	8	4	0	83	13	23
2011	Age - 35 - 39 years	65	26	9	0	0	0	91	0	30
2011	Age - 40 - 44 years	57	38	0	0	5	0	95	5	18
2011	Age - 45 - 49 years	68	23	9	0	0	0	91	0	35
2011	Age - 50 - 54 years	71	23	2	4	0	0	94	4	39
2011	Age - 55 - 59 years	45	44	11	0	0	0	89	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	29	71	0	0	0	0	0	100	0	10
2019	Age - 25 - 29 years	34	33	12	13	4	5	0	70	17	24
2019	Age - 30 - 34 years	31	48	12	8	0	0	0	79	8	23
2019	Age - 35 - 39 years	44	26	4	9	16	0	0	71	25	21
2019	Age - 40 - 44 years	40	45	11	0	4	0	0	85	4	28
2019	Age - 45 - 49 years	25	47	9	3	14	0	3	74	17	36
2019	Age - 50 - 54 years	50	33	3	4	11	0	0	82	15	26
2019	Age - 55 - 59 years	38	32	17	7	0	0	6	74	7	16
2019	Age - 60 years and over	24	50	9	8	9	0	0	75	17	12
2018	Age - 24 years and under	47	53	0	0	0	0	0	100	0	11
2018	Age - 25 - 29 years	55	22	16	0	7	0	0	78	7	14
2018	Age - 30 - 34 years	25	45	30	0	0	0	0	70	0	13
2018	Age - 35 - 39 years	34	33	0	20	14	0	0	67	33	15
2018	Age - 40 - 44 years	41	38	10	8	3	0	0	79	11	35
2018	Age - 45 - 49 years	21	56	17	7	0	0	0	77	7	19
2018	Age - 50 - 54 years	36	34	15	8	8	0	0	70	15	26
2017	Age - 30 - 34 years	58	24	0	18	0	0	0	82	18	12
2017	Age - 35 - 39 years	52	32	12	0	5	0	0	84	5	16
2017	Age - 40 - 44 years	42	35	11	9	4	0	0	77	13	36
2017	Age - 45 - 49 years	19	30	8	36	8	0	0	49	43	12
2017	Age - 50 - 54 years	44	43	10	3	0	0	0	87	3	28
2017	Age - 55 - 59 years	32	27	8	24	0	0	9	65	26	12
2014	Age - 30 - 34 years	24	46	19	7	4	0	0	70	11	26
2014	Age - 35 - 39 years	35	31	17	12	6	0	0	66	18	35
2014	Age - 40 - 44 years	25	28	26	12	8	0	0	53	21	24
2014	Age - 45 - 49 years	25	31	13	18	12	0	0	57	30	23
2014	Age - 50 - 54 years	21	60	3	3	14	0	0	81	16	37
2014	Age - 55 - 59 years	40	36	8	7	8	0	0	76	16	25
2014	Age - 60 years and over	62	9	20	10	0	0	0	71	10	10
2011	Age - 25 - 29 years	47	24	17	8	4	0	0	71	12	24
2011	Age - 30 - 34 years	39	35	9	0	17	0	0	74	17	23
2011	Age - 35 - 39 years	41	42	7	3	6	0	0	84	10	30
2011	Age - 40 - 44 years	30	48	16	0	5	0	0	79	5	18
2011	Age - 45 - 49 years	45	26	18	9	3	0	0	71	12	35
2011	Age - 50 - 54 years	39	39	10	9	3	0	0	78	12	39
2011	Age - 55 - 59 years	31	32	19	7	11	0	0	64	18	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	46	22	31	0	0	0	0	69	0	10
2019	Age - 25 - 29 years	39	33	12	5	12	0	0	71	17	24
2019	Age - 30 - 34 years	41	51	4	4	0	0	0	92	4	23
2019	Age - 35 - 39 years	53	18	9	10	10	0	0	71	21	21
2019	Age - 40 - 44 years	47	44	4	0	4	0	0	91	4	28
2019	Age - 45 - 49 years	33	39	11	0	15	2	0	74	15	36
2019	Age - 50 - 54 years	45	29	19	3	3	0	0	74	6	26
2019	Age - 55 - 59 years	58	24	12	0	7	0	0	82	7	16
2019	Age - 60 years and over	26	41	17	8	9	0	0	67	17	12
2018	Age - 24 years and under	28	62	11	0	0	0	0	89	0	11
2018	Age - 25 - 29 years	48	9	7	16	7	7	7	66	26	14
2018	Age - 30 - 34 years	40	45	15	0	0	0	0	85	0	13
2018	Age - 35 - 39 years	33	33	12	14	8	0	0	67	21	15
2018	Age - 40 - 44 years	41	39	3	14	3	0	0	80	17	35
2018	Age - 45 - 49 years	21	47	15	17	0	0	0	68	17	19
2018	Age - 50 - 54 years	32	37	8	8	15	0	0	69	23	26
2017	Age - 30 - 34 years	40	60	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	55	34	0	6	5	0	0	89	11	16
2017	Age - 40 - 44 years	53	30	10	0	6	0	0	83	6	36
2017	Age - 45 - 49 years	17	44	15	0	24	0	0	61	24	12
2017	Age - 50 - 54 years	53	37	6	3	0	0	0	90	3	29
2017	Age - 55 - 59 years	32	22	29	7	0	0	9	60	8	12
2014	Age - 30 - 34 years	31	50	8	7	4	0	0	81	11	26
2014	Age - 35 - 39 years	31	38	17	12	3	0	0	69	15	35
2014	Age - 40 - 44 years	33	34	12	8	8	4	0	70	17	24
2014	Age - 45 - 49 years	34	27	30	5	5	0	0	61	9	23
2014	Age - 50 - 54 years	29	44	0	8	19	0	0	73	27	37
2014	Age - 55 - 59 years	32	38	19	8	4	0	0	69	12	25
2014	Age - 60 years and over	75	17	8	0	0	0	0	92	0	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	39	52	9	0	0	0	0	91	0	10
2019	Age - 25 - 29 years	40	45	4	0	7	0	4	88	8	24
2019	Age - 30 - 34 years	45	46	5	0	4	0	0	91	4	23
2019	Age - 35 - 39 years	47	29	0	14	10	0	0	76	24	21
2019	Age - 40 - 44 years	47	29	15	4	4	0	0	77	9	28
2019	Age - 45 - 49 years	31	40	18	5	6	0	0	70	11	34
2019	Age - 50 - 54 years	48	28	3	10	7	0	4	79	18	26
2019	Age - 55 - 59 years	63	18	12	0	7	0	0	82	7	16
2019	Age - 60 years and over	51	39	0	0	10	0	0	90	10	11
2018	Age - 24 years and under	36	47	17	0	0	0	0	83	0	11
2018	Age - 25 - 29 years	42	21	15	15	7	0	0	62	22	14
2018	Age - 30 - 34 years	23	62	7	7	0	0	0	85	7	13
2018	Age - 35 - 39 years	28	33	26	6	8	0	0	61	14	15
2018	Age - 40 - 44 years	50	22	15	7	6	0	0	72	13	35
2018	Age - 45 - 49 years	26	49	20	0	5	0	0	75	5	19
2018	Age - 50 - 54 years	36	30	11	15	8	0	0	66	23	26
2017	Age - 30 - 34 years	52	37	0	11	0	0	0	89	11	12
2017	Age - 35 - 39 years	41	35	8	11	6	0	0	75	17	16
2017	Age - 40 - 44 years	36	26	19	8	11	0	0	62	20	36
2017	Age - 45 - 49 years	16	29	17	22	16	0	0	45	38	12
2017	Age - 50 - 54 years	50	34	16	0	0	0	0	84	0	28
2017	Age - 55 - 59 years	34	45	11	11	0	0	0	79	11	12
2014	Age - 30 - 34 years	48	37	0	7	8	0	0	85	15	26
2014	Age - 35 - 39 years	44	25	22	6	3	0	0	69	8	35
2014	Age - 40 - 44 years	25	37	21	4	8	4	0	65	13	24
2014	Age - 45 - 49 years	47	13	26	13	0	0	0	61	13	23
2014	Age - 50 - 54 years	40	38	8	3	11	0	0	78	13	37
2014	Age - 55 - 59 years	35	42	7	12	4	0	0	77	16	25
2014	Age - 60 years and over	83	9	8	0	0	0	0	92	0	11
2011	Age - 25 - 29 years	43	41	8	8	0	0	0	83	8	24
2011	Age - 30 - 34 years	26	48	9	13	4	0	0	74	17	23
2011	Age - 35 - 39 years	41	43	16	0	0	0	0	84	0	30
2011	Age - 40 - 44 years	25	64	5	5	0	0	0	90	5	18
2011	Age - 45 - 49 years	51	35	6	9	0	0	0	86	9	35
2011	Age - 50 - 54 years	46	35	10	9	0	0	0	81	9	39
2011	Age - 55 - 59 years	38	19	32	0	11	0	0	57	11	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	50	50	0	0	0	0	100	0	10
2019	Age - 25 - 29 years	42	46	8	4	0	0	88	4	24
2019	Age - 30 - 34 years	44	43	0	13	0	0	87	13	23
2019	Age - 35 - 39 years	47	32	15	5	0	0	80	5	21
2019	Age - 40 - 44 years	50	41	9	0	0	0	91	0	28
2019	Age - 45 - 49 years	45	36	6	6	7	0	81	13	36
2019	Age - 50 - 54 years	60	33	5	0	3	0	92	3	25
2019	Age - 55 - 59 years	70	17	0	6	7	0	88	12	16
2019	Age - 60 years and over	57	34	0	0	9	0	91	9	12
2018	Age - 24 years and under	28	36	17	19	0	0	64	19	11
2018	Age - 25 - 29 years	48	29	0	15	7	0	78	22	14
2018	Age - 30 - 34 years	25	30	37	8	0	0	55	8	13
2018	Age - 35 - 39 years	40	45	15	0	0	0	85	0	15
2018	Age - 40 - 44 years	53	39	0	5	3	0	93	7	35
2018	Age - 45 - 49 years	26	49	20	5	0	0	75	5	19
2018	Age - 50 - 54 years	36	41	8	8	8	0	77	15	26
2017	Age - 30 - 34 years	42	24	7	27	0	0	67	27	12
2017	Age - 35 - 39 years	35	35	19	11	0	0	71	11	16
2017	Age - 40 - 44 years	36	35	12	11	6	0	71	18	36
2017	Age - 45 - 49 years	16	45	24	0	15	0	61	15	12
2017	Age - 50 - 54 years	45	38	11	6	0	0	83	6	29
2017	Age - 55 - 59 years	55	24	21	0	0	0	79	0	12
2014	Age - 30 - 34 years	42	42	8	0	7	0	85	7	26
2014	Age - 35 - 39 years	37	43	11	6	3	0	80	9	35
2014	Age - 40 - 44 years	33	33	14	4	12	4	69	16	24
2014	Age - 45 - 49 years	38	27	17	17	0	0	65	17	23
2014	Age - 50 - 54 years	37	44	3	13	3	0	81	16	37
2014	Age - 55 - 59 years	40	32	20	5	4	0	72	8	25
2014	Age - 60 years and over	65	27	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	36	52	4	4	4	0	88	8	24
2011	Age - 30 - 34 years	34	49	4	0	13	0	83	13	23
2011	Age - 35 - 39 years	58	29	7	6	0	0	87	6	30
2011	Age - 40 - 44 years	25	65	0	10	0	0	90	10	18
2011	Age - 45 - 49 years	51	29	12	6	3	0	80	9	35
2011	Age - 50 - 54 years	44	47	2	4	2	0	91	7	39
2011	Age - 55 - 59 years	38	56	0	6	0	0	94	6	15
2008	Age - 25 - 29 years	36	27	36	0	0	0	64	0	11
2008	Age - 30 - 34 years	50	36	7	0	7	0	86	7	14
2008	Age - 35 - 39 years	45	30	20	5	0	0	75	5	20
2008	Age - 40 - 44 years	37	30	19	7	7	0	67	15	27
2008	Age - 45 - 49 years	52	37	0	11	0	0	89	11	27
2008	Age - 50 - 54 years	54	31	3	9	3	0	86	11	35
2008	Age - 55 - 59 years	67	20	13	0	0	0	87	0	15
2008	Age - 60 years and over	73	9	18	0	0	0	82	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	70	19	11	0	0	0	89	0	10
2019	Age - 25 - 29 years	48	36	0	12	4	0	84	16	23
2019	Age - 30 - 34 years	29	52	15	4	0	0	81	4	23
2019	Age - 35 - 39 years	23	48	25	5	0	0	70	5	21
2019	Age - 40 - 44 years	41	31	14	3	11	0	72	15	28
2019	Age - 45 - 49 years	31	36	9	18	6	0	67	24	36
2019	Age - 50 - 54 years	32	40	14	3	11	0	72	14	26
2019	Age - 55 - 59 years	35	32	20	6	7	0	66	13	15
2019	Age - 60 years and over	59	33	8	0	0	0	92	0	12
2018	Age - 24 years and under	53	39	8	0	0	0	92	0	11
2018	Age - 25 - 29 years	57	21	16	0	7	0	78	7	14
2018	Age - 30 - 34 years	40	45	0	15	0	0	85	15	13
2018	Age - 35 - 39 years	27	24	21	20	8	0	52	27	15
2018	Age - 40 - 44 years	15	54	6	14	10	0	69	24	35
2018	Age - 45 - 49 years	21	32	16	17	15	0	53	32	19
2018	Age - 50 - 54 years	35	23	20	18	4	0	58	22	26
2017	Age - 30 - 34 years	43	45	11	0	0	0	89	0	12
2017	Age - 35 - 39 years	35	43	11	0	12	0	78	12	16
2017	Age - 40 - 44 years	41	28	18	2	11	0	69	13	36
2017	Age - 45 - 49 years	16	20	15	33	16	0	36	49	12
2017	Age - 50 - 54 years	12	65	14	6	0	3	79	7	29
2017	Age - 55 - 59 years	44	24	11	0	22	0	67	22	12
2014	Age - 30 - 34 years	36	38	7	11	4	4	77	16	26
2014	Age - 35 - 39 years	26	52	19	3	0	0	78	3	35
2014	Age - 40 - 44 years	25	38	18	12	8	0	63	20	24
2014	Age - 45 - 49 years	28	41	18	4	8	0	69	13	22
2014	Age - 50 - 54 years	27	27	19	22	6	0	53	27	37
2014	Age - 55 - 59 years	46	32	4	8	11	0	78	19	25
2014	Age - 60 years and over	62	29	9	0	0	0	91	0	11
2011	Age - 25 - 29 years	44	28	24	0	4	0	71	4	24
2011	Age - 30 - 34 years	30	44	17	9	0	0	74	9	23
2011	Age - 35 - 39 years	57	26	10	6	0	0	84	6	30
2011	Age - 40 - 44 years	32	41	16	5	5	0	73	11	18
2011	Age - 45 - 49 years	41	38	9	3	6	3	82	9	34
2011	Age - 50 - 54 years	35	39	3	12	12	0	73	24	39
2011	Age - 55 - 59 years	37	56	6	0	0	0	94	0	15
2008	Age - 25 - 29 years	45	27	18	9	0	0	73	9	11
2008	Age - 30 - 34 years	43	36	7	7	7	0	79	14	14
2008	Age - 35 - 39 years	25	35	20	15	5	0	60	20	20
2008	Age - 40 - 44 years	33	22	22	11	11	0	56	22	27
2008	Age - 45 - 49 years	22	26	11	15	26	0	48	41	27
2008	Age - 50 - 54 years	26	37	17	14	6	0	63	20	35
2008	Age - 55 - 59 years	7	67	20	7	0	0	73	7	15
2008	Age - 60 years and over	36	45	0	18	0	0	82	18	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	22	10	29	20	19	0	0	39	33	10
2019	Age - 25 - 29 years	11	20	26	17	22	0	5	40	32	24
2019	Age - 30 - 34 years	8	23	43	21	4	0	0	25	31	23
2019	Age - 35 - 39 years	19	9	38	24	10	0	0	34	28	21
2019	Age - 40 - 44 years	15	32	30	18	4	0	0	23	47	28
2019	Age - 45 - 49 years	16	26	24	25	9	0	0	35	42	36
2019	Age - 50 - 54 years	24	15	30	16	15	0	0	31	39	26
2019	Age - 55 - 59 years	12	33	18	18	12	6	0	32	48	16
2019	Age - 60 years and over	17	17	49	0	18	0	0	18	33	11
2018	Age - 24 years and under	0	11	70	8	11	0	0	19	11	11
2018	Age - 25 - 29 years	7	7	31	35	14	0	7	52	15	14
2018	Age - 30 - 34 years	15	23	47	0	15	0	0	15	37	13
2018	Age - 35 - 39 years	14	32	49	0	6	0	0	6	45	15
2018	Age - 40 - 44 years	17	29	38	8	6	0	3	14	47	35
2018	Age - 45 - 49 years	22	40	22	10	0	0	5	11	66	19
2018	Age - 50 - 54 years	30	26	24	4	16	0	0	20	56	26
2017	Age - 30 - 34 years	20	0	33	31	16	0	0	48	20	12
2017	Age - 35 - 39 years	19	31	37	14	0	0	0	14	50	16
2017	Age - 40 - 44 years	16	29	41	8	5	0	0	14	45	36
2017	Age - 45 - 49 years	14	41	17	19	9	0	0	28	55	12
2017	Age - 50 - 54 years	7	30	36	16	11	0	0	27	37	29
2017	Age - 55 - 59 years	21	20	22	37	0	0	0	37	41	12
2014	Age - 30 - 34 years	15	22	51	8	0	4	0	8	39	26
2014	Age - 35 - 39 years	14	26	40	9	12	0	0	21	39	35
2014	Age - 40 - 44 years	12	29	30	17	8	4	0	26	43	24
2014	Age - 45 - 49 years	22	29	32	8	9	0	0	17	51	23
2014	Age - 50 - 54 years	8	32	38	11	8	0	3	20	41	37
2014	Age - 55 - 59 years	7	30	28	25	4	0	5	31	39	24
2014	Age - 60 years and over	9	9	33	20	28	0	0	49	19	11
2011	Age - 25 - 29 years	12	20	25	20	19	0	4	41	33	24
2011	Age - 30 - 34 years	4	18	26	40	13	0	0	53	21	23
2011	Age - 35 - 39 years	7	13	40	22	9	7	3	34	22	30
2011	Age - 40 - 44 years	11	21	22	30	11	0	5	43	34	18
2011	Age - 45 - 49 years	9	26	26	20	16	3	0	38	36	35
2011	Age - 50 - 54 years	2	22	44	22	5	0	5	29	26	39
2011	Age - 55 - 59 years	0	26	25	29	19	0	0	48	26	15
2008	Age - 25 - 29 years	0	9	27	64	0	0	0	64	9	11
2008	Age - 30 - 34 years	7	29	21	29	7	7	0	38	38	14
2008	Age - 35 - 39 years	20	25	30	15	10	0	0	25	45	20
2008	Age - 40 - 44 years	15	30	22	19	7	0	7	28	48	27
2008	Age - 45 - 49 years	22	19	41	15	0	0	4	15	42	27
2008	Age - 50 - 54 years	17	31	29	17	6	0	0	23	49	35
2008	Age - 55 - 59 years	13	20	40	13	7	0	7	21	36	15
2008	Age - 60 years and over	9	27	18	27	9	0	9	40	40	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	0	39	11	20	30	0	0	50	39	10
2019	Age - 25 - 29 years	7	13	20	28	27	0	5	58	21	24
2019	Age - 30 - 34 years	4	14	34	27	17	5	0	46	19	23
2019	Age - 35 - 39 years	14	14	34	29	10	0	0	39	27	21
2019	Age - 40 - 44 years	11	13	36	22	15	3	0	38	25	28
2019	Age - 45 - 49 years	8	11	32	26	17	3	3	46	20	36
2019	Age - 50 - 54 years	8	20	20	24	28	0	0	52	28	26
2019	Age - 55 - 59 years	0	6	31	32	20	6	6	59	7	16
2019	Age - 60 years and over	0	10	25	29	20	8	8	59	12	11
2018	Age - 24 years and under	8	9	36	36	11	0	0	47	17	11
2018	Age - 25 - 29 years	0	21	22	22	35	0	0	57	21	14
2018	Age - 30 - 34 years	15	15	32	23	15	0	0	38	30	13
2018	Age - 35 - 39 years	15	18	41	14	12	0	0	26	33	15
2018	Age - 40 - 44 years	16	15	35	19	9	3	3	30	33	35
2018	Age - 45 - 49 years	12	25	36	17	5	0	5	23	39	19
2018	Age - 50 - 54 years	19	19	31	15	16	0	0	31	38	26
2017	Age - 30 - 34 years	20	7	15	33	26	0	0	58	26	12
2017	Age - 35 - 39 years	25	26	26	24	0	0	0	24	50	16
2017	Age - 40 - 44 years	7	13	38	31	8	3	0	41	20	36
2017	Age - 45 - 49 years	6	31	34	6	22	0	0	28	38	12
2017	Age - 50 - 54 years	6	16	32	21	25	0	0	45	23	29
2017	Age - 55 - 59 years	11	18	38	24	8	0	0	32	30	11
2014	Age - 30 - 34 years	8	15	34	19	24	0	0	44	23	26
2014	Age - 35 - 39 years	16	6	23	29	23	0	3	54	23	35
2014	Age - 40 - 44 years	4	20	29	25	13	4	4	42	27	24
2014	Age - 45 - 49 years	13	18	22	31	8	4	4	43	33	23
2014	Age - 50 - 54 years	11	14	32	22	19	0	3	41	25	37
2014	Age - 55 - 59 years	0	4	19	48	17	0	13	74	4	24
2014	Age - 60 years and over	9	0	26	17	48	0	0	65	9	11
2011	Age - 25 - 29 years	4	0	20	33	35	4	4	74	4	24
2011	Age - 30 - 34 years	9	0	13	44	34	0	0	78	9	23
2011	Age - 35 - 39 years	0	13	23	19	34	10	0	59	15	30
2011	Age - 40 - 44 years	0	16	16	41	21	0	5	66	17	18
2011	Age - 45 - 49 years	9	12	26	29	22	3	0	52	21	35
2011	Age - 50 - 54 years	2	19	15	29	24	3	8	60	24	39
2011	Age - 55 - 59 years	7	0	20	36	38	0	0	74	7	15
2008	Age - 25 - 29 years	0	9	27	36	27	0	0	64	9	11
2008	Age - 30 - 34 years	7	21	7	36	21	7	0	62	31	14
2008	Age - 35 - 39 years	5	25	30	15	20	5	0	37	32	20
2008	Age - 40 - 44 years	19	15	30	11	11	7	7	26	39	27
2008	Age - 45 - 49 years	4	19	33	30	7	4	4	40	24	27
2008	Age - 50 - 54 years	14	23	20	34	9	0	0	43	37	35
2008	Age - 55 - 59 years	13	20	20	27	13	0	7	43	36	15
2008	Age - 60 years and over	0	27	18	27	9	9	9	44	33	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	0	0	20	39	19	11	11	74	0	10
2019	Age - 25 - 29 years	11	4	37	12	30	0	5	45	16	24
2019	Age - 30 - 34 years	4	13	39	30	0	9	5	35	20	23
2019	Age - 35 - 39 years	15	19	18	23	25	0	0	49	34	21
2019	Age - 40 - 44 years	3	15	46	17	18	0	0	36	18	28
2019	Age - 45 - 49 years	12	15	28	29	14	3	0	44	27	36
2019	Age - 50 - 54 years	4	10	36	17	32	0	0	49	15	26
2019	Age - 55 - 59 years	6	19	31	19	18	7	0	40	27	16
2019	Age - 60 years and over	18	26	0	11	19	0	26	40	60	11
2018	Age - 24 years and under	17	17	0	36	21	8	0	63	37	11
2018	Age - 25 - 29 years	7	14	7	45	28	0	0	72	21	14
2018	Age - 30 - 34 years	7	25	30	15	15	0	7	33	35	13
2018	Age - 35 - 39 years	29	0	32	12	28	0	0	40	29	15
2018	Age - 40 - 44 years	5	24	21	39	5	0	6	47	32	35
2018	Age - 45 - 49 years	26	41	11	12	5	0	5	18	71	19
2018	Age - 50 - 54 years	19	18	24	22	16	0	0	39	37	26
2017	Age - 30 - 34 years	11	0	31	35	23	0	0	58	11	12
2017	Age - 35 - 39 years	29	14	20	18	11	0	8	32	46	16
2017	Age - 40 - 44 years	0	29	21	31	13	3	3	47	31	36
2017	Age - 45 - 49 years	14	25	29	22	9	0	0	31	39	12
2017	Age - 50 - 54 years	0	19	40	24	14	0	3	39	20	29
2017	Age - 55 - 59 years	28	18	28	25	0	0	0	25	47	11
2014	Age - 30 - 34 years	19	15	27	30	9	0	0	39	34	26
2014	Age - 35 - 39 years	11	23	40	11	11	0	4	23	35	35
2014	Age - 40 - 44 years	12	29	12	18	21	4	4	42	45	24
2014	Age - 45 - 49 years	9	39	22	26	0	5	0	27	50	23
2014	Age - 50 - 54 years	16	24	28	25	8	0	0	33	40	37
2014	Age - 55 - 59 years	16	29	16	19	12	0	9	34	49	25
2014	Age - 60 years and over	18	0	34	26	23	0	0	49	18	11
2011	Age - 25 - 29 years	16	16	4	43	17	0	4	62	33	24
2011	Age - 30 - 34 years	13	13	31	13	30	0	0	43	26	23
2011	Age - 35 - 39 years	9	13	25	26	16	3	6	47	25	30
2011	Age - 40 - 44 years	16	16	27	25	10	0	5	38	34	18
2011	Age - 45 - 49 years	15	8	36	24	12	3	3	37	25	34
2011	Age - 50 - 54 years	15	12	41	15	18	0	0	32	27	39
2011	Age - 55 - 59 years	7	19	33	17	19	0	6	38	28	15
2008	Age - 25 - 29 years	0	18	36	18	18	9	0	40	20	11
2008	Age - 30 - 34 years	14	7	36	14	14	14	0	33	25	14
2008	Age - 35 - 39 years	20	20	35	20	5	0	0	25	40	20
2008	Age - 40 - 44 years	22	19	19	26	7	0	7	36	44	27
2008	Age - 45 - 49 years	15	11	44	19	11	0	0	30	26	27
2008	Age - 50 - 54 years	26	12	32	18	9	3	0	27	39	34
2008	Age - 55 - 59 years	20	20	33	13	7	0	7	21	43	15
2008	Age - 60 years and over	18	27	18	9	9	0	18	22	56	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	0	0	11	48	41	0	0	89	0	10
2019	Age - 25 - 29 years	15	0	28	12	40	0	5	55	16	24
2019	Age - 30 - 34 years	4	12	35	27	13	4	5	43	18	23
2019	Age - 35 - 39 years	9	18	18	34	20	0	0	55	28	21
2019	Age - 40 - 44 years	10	25	14	29	18	0	3	48	37	27
2019	Age - 45 - 49 years	17	12	28	28	15	0	0	43	29	36
2019	Age - 50 - 54 years	7	17	25	12	38	0	0	50	25	26
2019	Age - 55 - 59 years	12	0	45	13	24	6	0	39	13	16
2019	Age - 60 years and over	0	17	36	11	29	0	8	43	18	11
2018	Age - 24 years and under	0	17	36	0	47	0	0	47	17	11
2018	Age - 25 - 29 years	7	16	14	7	57	0	0	64	22	14
2018	Age - 30 - 34 years	15	17	30	7	30	0	0	38	32	13
2018	Age - 35 - 39 years	41	0	12	29	18	0	0	47	41	15
2018	Age - 40 - 44 years	11	27	24	27	8	3	0	36	39	35
2018	Age - 45 - 49 years	10	50	12	16	6	0	6	23	64	18
2018	Age - 50 - 54 years	18	22	31	12	16	0	0	28	41	26
2017	Age - 30 - 34 years	8	7	36	18	23	8	0	45	16	12
2017	Age - 35 - 39 years	12	20	29	21	14	0	5	37	33	16
2017	Age - 40 - 44 years	16	13	38	22	8	3	0	31	30	36
2017	Age - 45 - 49 years	47	9	20	6	17	0	0	24	57	12
2017	Age - 50 - 54 years	7	17	46	20	10	0	0	30	24	29
2017	Age - 55 - 59 years	20	24	8	22	25	0	0	48	44	11
2014	Age - 30 - 34 years	8	15	45	11	20	0	0	32	23	26
2014	Age - 35 - 39 years	6	19	26	35	11	0	4	47	26	35
2014	Age - 40 - 44 years	12	12	34	21	17	4	0	40	25	24
2014	Age - 45 - 49 years	9	13	39	35	4	0	0	39	21	23
2014	Age - 50 - 54 years	8	38	27	22	5	0	0	27	46	37
2014	Age - 55 - 59 years	4	16	30	29	13	0	9	46	21	24
2014	Age - 60 years and over	9	0	26	28	37	0	0	65	9	11
2011	Age - 25 - 29 years	4	8	33	32	19	0	4	53	13	24
2011	Age - 30 - 34 years	4	4	44	30	13	4	0	45	9	23
2011	Age - 35 - 39 years	3	7	19	37	29	3	3	69	11	30
2011	Age - 40 - 44 years	5	5	27	46	11	0	5	60	11	18
2011	Age - 45 - 49 years	6	20	29	29	14	3	0	44	27	35
2011	Age - 50 - 54 years	8	15	26	30	15	4	3	48	24	39
2011	Age - 55 - 59 years	0	0	19	57	19	0	6	80	0	15
2008	Age - 25 - 29 years	0	0	27	27	45	0	0	73	0	11
2008	Age - 30 - 34 years	0	0	36	43	14	7	0	62	0	14
2008	Age - 35 - 39 years	10	15	50	10	15	0	0	25	25	20
2008	Age - 40 - 44 years	12	23	19	31	12	0	4	44	36	26
2008	Age - 45 - 49 years	19	15	26	37	4	0	0	41	33	27
2008	Age - 50 - 54 years	9	14	46	23	6	3	0	29	24	35
2008	Age - 55 - 59 years	7	7	64	14	7	0	0	21	14	14
2008	Age - 60 years and over	0	18	9	27	27	0	18	67	22	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	9	11	19	22	39	0	0	61	20	10
2019	Age - 25 - 29 years	30	4	8	22	32	0	5	56	35	24
2019	Age - 30 - 34 years	8	18	26	22	12	5	8	40	30	23
2019	Age - 35 - 39 years	14	10	28	34	15	0	0	49	23	21
2019	Age - 40 - 44 years	25	17	25	21	12	0	0	33	42	28
2019	Age - 45 - 49 years	29	19	20	12	17	0	3	30	49	36
2019	Age - 50 - 54 years	22	25	15	12	22	0	4	35	49	26
2019	Age - 55 - 59 years	25	6	19	12	25	7	6	43	35	16
2019	Age - 60 years and over	0	29	26	37	0	0	8	40	31	11
2018	Age - 24 years and under	0	28	17	36	19	0	0	55	28	11
2018	Age - 25 - 29 years	7	21	9	21	43	0	0	64	27	14
2018	Age - 30 - 34 years	22	15	23	15	15	0	10	34	41	13
2018	Age - 35 - 39 years	35	14	33	12	6	0	0	18	48	15
2018	Age - 40 - 44 years	18	35	27	9	8	0	3	18	54	35
2018	Age - 45 - 49 years	32	26	15	12	5	0	10	19	64	19
2018	Age - 50 - 54 years	31	18	23	15	13	0	0	28	50	26
2017	Age - 30 - 34 years	11	9	37	11	23	8	0	37	22	12
2017	Age - 35 - 39 years	20	39	16	19	6	0	0	25	59	16
2017	Age - 40 - 44 years	16	39	26	19	0	0	0	19	54	36
2017	Age - 45 - 49 years	49	20	8	6	9	0	8	17	74	12
2017	Age - 50 - 54 years	6	44	34	13	3	0	0	16	50	29
2017	Age - 55 - 59 years	11	33	15	33	8	0	0	41	44	11
2014	Age - 30 - 34 years	34	8	19	19	13	0	8	34	45	26
2014	Age - 35 - 39 years	20	31	20	14	12	0	3	27	52	35
2014	Age - 40 - 44 years	12	49	13	8	17	0	0	26	61	24
2014	Age - 45 - 49 years	25	31	32	9	0	4	0	9	58	23
2014	Age - 50 - 54 years	39	29	19	3	8	3	0	11	70	37
2014	Age - 55 - 59 years	11	17	16	29	10	0	17	47	34	24
2014	Age - 60 years and over	27	17	9	8	39	0	0	47	44	11
2011	Age - 25 - 29 years	4	17	28	31	16	0	4	50	21	24
2011	Age - 30 - 34 years	17	9	27	35	8	5	0	45	27	23
2011	Age - 35 - 39 years	0	32	23	29	9	3	3	41	35	30
2011	Age - 40 - 44 years	11	16	37	20	11	0	5	32	28	18
2011	Age - 45 - 49 years	14	12	38	17	17	3	0	35	27	35
2011	Age - 50 - 54 years	15	22	29	15	5	6	8	23	43	39
2011	Age - 55 - 59 years	0	19	25	30	25	0	0	55	19	15
2008	Age - 25 - 29 years	0	9	9	27	27	0	27	75	13	11
2008	Age - 30 - 34 years	7	21	14	21	21	7	7	50	33	14
2008	Age - 35 - 39 years	25	25	25	20	0	5	0	21	53	20
2008	Age - 40 - 44 years	23	19	23	19	8	4	4	29	46	26
2008	Age - 45 - 49 years	15	30	44	4	7	0	0	11	44	27
2008	Age - 50 - 54 years	14	29	31	20	6	0	0	26	43	35
2008	Age - 55 - 59 years	7	20	47	27	0	0	0	27	27	15
2008	Age - 60 years and over	18	9	9	9	27	0	27	50	38	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	20	20	11	0	30	9	10	37	49	10
2019	Age - 25 - 29 years	4	15	28	13	36	0	5	51	20	24
2019	Age - 30 - 34 years	4	9	42	5	22	18	0	34	16	23
2019	Age - 35 - 39 years	18	14	24	30	15	0	0	44	31	21
2019	Age - 40 - 44 years	8	17	27	27	16	4	0	46	26	27
2019	Age - 45 - 49 years	8	10	25	36	18	3	0	56	18	35
2019	Age - 50 - 54 years	8	13	23	28	20	0	8	52	23	26
2019	Age - 55 - 59 years	12	17	19	7	32	6	6	45	34	16
2019	Age - 60 years and over	8	24	24	18	19	8	0	39	35	12
2018	Age - 24 years and under	9	26	25	21	11	8	0	35	37	11
2018	Age - 25 - 29 years	7	0	41	14	38	0	0	52	7	14
2018	Age - 30 - 34 years	16	16	33	8	16	10	0	27	36	12
2018	Age - 35 - 39 years	8	20	51	8	14	0	0	21	27	15
2018	Age - 40 - 44 years	9	29	39	13	4	6	0	18	40	34
2018	Age - 45 - 49 years	16	16	42	16	0	5	5	18	35	19
2018	Age - 50 - 54 years	19	28	22	15	16	0	0	31	47	26
2017	Age - 30 - 34 years	8	20	15	27	15	7	8	49	33	12
2017	Age - 35 - 39 years	28	25	16	21	10	0	0	31	53	16
2017	Age - 40 - 44 years	12	19	37	19	7	3	3	28	33	36
2017	Age - 45 - 49 years	31	0	26	25	9	0	8	37	34	12
2017	Age - 50 - 54 years	13	17	21	26	17	3	3	46	32	29
2017	Age - 55 - 59 years	0	20	33	17	29	0	0	47	20	11
2014	Age - 30 - 34 years	4	8	26	31	32	0	0	63	12	26
2014	Age - 35 - 39 years	6	9	25	32	23	0	6	58	15	35
2014	Age - 40 - 44 years	4	8	30	25	13	17	4	47	15	24
2014	Age - 45 - 49 years	4	13	26	30	27	0	0	57	17	23
2014	Age - 50 - 54 years	5	22	34	23	16	0	0	39	27	36
2014	Age - 55 - 59 years	5	8	35	28	16	0	9	48	14	25
2014	Age - 60 years and over	0	0	9	44	47	0	0	91	0	11
2011	Age - 25 - 29 years	0	4	21	24	41	4	4	72	5	23
2011	Age - 30 - 34 years	4	5	27	53	12	0	0	65	8	23
2011	Age - 35 - 39 years	0	7	47	26	10	10	0	40	7	30
2011	Age - 40 - 44 years	5	11	5	52	16	0	11	76	18	18
2011	Age - 45 - 49 years	6	9	29	28	19	6	3	52	16	35
2011	Age - 50 - 54 years	5	20	41	17	7	6	3	27	28	39
2011	Age - 55 - 59 years	0	6	26	42	18	0	7	65	7	15
2008	Age - 25 - 29 years	9	9	18	9	45	0	9	60	20	11
2008	Age - 30 - 34 years	7	14	14	14	50	0	0	64	21	14
2008	Age - 35 - 39 years	10	20	20	30	10	10	0	44	33	20
2008	Age - 40 - 44 years	15	22	33	11	7	4	7	21	42	27
2008	Age - 45 - 49 years	7	22	44	19	4	4	0	23	31	27
2008	Age - 50 - 54 years	17	20	31	14	14	3	0	29	38	35
2008	Age - 55 - 59 years	7	20	13	33	13	0	13	54	31	15
2008	Age - 60 years and over	9	0	18	18	18	18	18	57	14	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	0	0	48	22	30	0	0	52	0	10
2019	Age - 25 - 29 years	11	0	27	30	27	0	5	60	12	24
2019	Age - 30 - 34 years	0	0	46	23	18	13	0	47	0	23
2019	Age - 35 - 39 years	9	28	24	28	10	0	0	39	37	21
2019	Age - 40 - 44 years	0	21	33	24	15	7	0	42	23	28
2019	Age - 45 - 49 years	15	8	35	10	27	6	0	39	23	35
2019	Age - 50 - 54 years	8	11	26	25	30	0	0	55	19	26
2019	Age - 55 - 59 years	6	7	30	20	38	0	0	58	12	16
2019	Age - 60 years and over	19	22	9	19	12	20	0	38	50	10
2018	Age - 24 years and under	8	17	28	8	30	0	9	42	28	11
2018	Age - 25 - 29 years	14	7	21	9	50	0	0	59	20	14
2018	Age - 30 - 34 years	7	8	40	30	15	0	0	45	15	13
2018	Age - 35 - 39 years	21	32	21	12	6	0	8	20	57	15
2018	Age - 40 - 44 years	5	19	29	36	5	3	3	44	25	35
2018	Age - 45 - 49 years	10	31	31	17	5	0	5	23	44	19
2018	Age - 50 - 54 years	18	23	28	11	16	4	0	28	43	26
2017	Age - 30 - 34 years	11	0	33	34	21	0	0	55	11	12
2017	Age - 35 - 39 years	29	14	27	16	6	8	0	24	46	16
2017	Age - 40 - 44 years	2	22	47	21	8	0	0	29	24	36
2017	Age - 45 - 49 years	24	19	19	22	9	0	8	34	46	12
2017	Age - 50 - 54 years	3	18	30	29	17	0	3	47	22	29
2017	Age - 55 - 59 years	19	20	36	16	8	0	0	24	40	11
2014	Age - 30 - 34 years	15	27	20	23	16	0	0	39	41	26
2014	Age - 35 - 39 years	8	14	40	18	17	0	3	36	23	35
2014	Age - 40 - 44 years	4	28	17	34	4	8	4	44	37	24
2014	Age - 45 - 49 years	4	35	35	22	4	0	0	27	39	23
2014	Age - 50 - 54 years	17	29	30	11	14	0	0	25	46	37
2014	Age - 55 - 59 years	11	18	21	13	21	8	9	40	35	24
2014	Age - 60 years and over	0	25	44	11	20	0	0	32	25	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	0	10	0	22	67	0	0	90	10	10
2019	Age - 25 - 29 years	7	12	12	37	26	0	5	66	21	24
2019	Age - 30 - 34 years	0	4	22	35	31	4	4	72	4	23
2019	Age - 35 - 39 years	4	0	31	27	38	0	0	65	4	21
2019	Age - 40 - 44 years	0	10	39	24	27	0	0	51	10	28
2019	Age - 45 - 49 years	3	7	30	24	37	0	0	61	9	36
2019	Age - 50 - 54 years	8	4	14	30	44	0	0	74	12	26
2019	Age - 55 - 59 years	0	0	24	44	32	0	0	76	0	16
2019	Age - 60 years and over	0	8	45	27	11	0	8	41	9	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	41	59	0	0	0	0	0	100	0	10
2019	Age - 25 - 29 years	67	25	0	4	4	0	0	92	8	24
2019	Age - 30 - 34 years	67	21	8	4	0	0	0	88	4	23
2019	Age - 35 - 39 years	76	15	0	4	5	0	0	91	9	21
2019	Age - 40 - 44 years	65	17	7	4	8	0	0	81	12	28
2019	Age - 45 - 49 years	68	18	6	3	5	0	0	86	8	35
2019	Age - 50 - 54 years	82	7	4	3	3	0	0	89	7	26
2019	Age - 55 - 59 years	62	19	6	6	7	0	0	81	13	16
2019	Age - 60 years and over	90	10	0	0	0	0	0	100	0	11
2017	Age - 30 - 34 years	69	11	9	11	0	0	0	80	11	12
2017	Age - 35 - 39 years	49	12	11	20	8	0	0	61	27	16
2017	Age - 40 - 44 years	61	17	7	10	5	0	0	78	15	36
2017	Age - 45 - 49 years	87	0	0	13	0	0	0	87	13	12
2017	Age - 50 - 54 years	67	19	6	0	3	0	4	91	3	29
2017	Age - 55 - 59 years	73	8	0	19	0	0	0	81	19	12
2014	Age - 30 - 34 years	73	8	4	4	8	0	4	84	12	26
2014	Age - 35 - 39 years	66	17	5	3	6	0	3	86	9	35
2014	Age - 40 - 44 years	67	13	8	0	8	0	4	83	9	24
2014	Age - 45 - 49 years	65	22	4	0	9	0	0	87	9	23
2014	Age - 50 - 54 years	62	16	8	8	6	0	0	78	14	37
2014	Age - 55 - 59 years	66	15	7	7	4	0	0	81	11	25
2014	Age - 60 years and over	81	0	8	0	0	0	11	91	0	11
2011	Age - 25 - 29 years	61	23	12	4	0	0	0	84	4	24
2011	Age - 30 - 34 years	66	13	0	18	4	0	0	79	21	23
2011	Age - 35 - 39 years	68	10	9	7	6	0	0	78	13	30
2011	Age - 40 - 44 years	57	16	16	5	5	0	0	73	10	18
2011	Age - 45 - 49 years	74	15	3	3	3	0	2	91	6	35
2011	Age - 50 - 54 years	66	17	2	3	12	0	0	83	14	39
2011	Age - 55 - 59 years	75	14	0	12	0	0	0	88	12	15
2008	Age - 25 - 29 years	64	18	9	9	0	0	0	82	9	11
2008	Age - 30 - 34 years	64	29	0	7	0	0	0	93	7	14
2008	Age - 35 - 39 years	55	30	5	10	0	0	0	85	10	20
2008	Age - 40 - 44 years	70	22	4	4	0	0	0	93	4	27
2008	Age - 45 - 49 years	63	11	15	4	7	0	0	74	11	27
2008	Age - 50 - 54 years	71	12	3	0	3	3	9	93	3	34
2008	Age - 55 - 59 years	60	20	13	0	0	0	7	86	0	15
2008	Age - 60 years and over	64	18	9	0	0	0	9	90	0	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	29	31	9	10	0	11	10	76	13	10
2019	Age - 25 - 29 years	42	29	8	7	4	9	0	78	13	24
2019	Age - 30 - 34 years	19	38	12	4	5	4	18	73	11	23
2019	Age - 35 - 39 years	43	30	9	4	9	4	0	76	14	21
2019	Age - 40 - 44 years	34	34	15	4	3	6	3	75	8	28
2019	Age - 45 - 49 years	42	22	14	8	5	5	3	70	14	36
2019	Age - 50 - 54 years	38	19	15	7	8	9	4	66	17	26
2019	Age - 55 - 59 years	26	30	12	13	7	6	6	63	22	16
2019	Age - 60 years and over	32	42	9	10	8	0	0	74	18	12
2018	Age - 24 years and under	40	43	0	0	0	0	17	100	0	11
2018	Age - 25 - 29 years	35	22	7	16	14	0	7	61	31	14
2018	Age - 30 - 34 years	30	24	23	7	0	8	7	65	9	13
2018	Age - 35 - 39 years	40	0	29	12	8	6	6	45	22	15
2018	Age - 40 - 44 years	48	35	8	0	3	6	0	88	3	35
2018	Age - 45 - 49 years	11	34	29	11	11	0	5	47	23	18
2018	Age - 50 - 54 years	24	14	20	19	11	11	0	43	34	26
2017	Age - 30 - 34 years	51	31	0	0	0	0	18	100	0	12
2017	Age - 35 - 39 years	20	37	25	0	0	6	13	69	0	16
2017	Age - 40 - 44 years	31	50	9	7	0	3	0	83	7	36
2017	Age - 45 - 49 years	34	36	6	9	6	0	8	76	17	12
2017	Age - 50 - 54 years	34	40	16	3	0	0	7	79	3	29
2017	Age - 55 - 59 years	31	32	18	11	0	8	0	69	11	12
2014	Age - 30 - 34 years	39	23	23	0	7	0	8	67	8	26
2014	Age - 35 - 39 years	29	31	14	5	8	5	6	68	15	35
2014	Age - 40 - 44 years	30	12	12	21	12	13	0	47	38	24
2014	Age - 45 - 49 years	30	31	12	9	13	0	5	64	23	23
2014	Age - 50 - 54 years	40	28	8	6	16	0	3	69	22	37
2014	Age - 55 - 59 years	39	24	12	11	0	13	0	73	13	25
2014	Age - 60 years and over	45	18	9	8	0	0	20	78	10	11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 25 - 29 years	54	26	8	8	4	0	0	80	12	24
2019	Age - 30 - 34 years	53	35	4	4	0	4	0	91	4	23
2019	Age - 35 - 39 years	38	38	14	5	5	0	0	76	10	21
2019	Age - 40 - 44 years	61	24	3	9	0	3	0	88	9	28
2019	Age - 45 - 49 years	43	35	7	10	6	0	0	77	16	36
2019	Age - 50 - 54 years	58	32	0	3	7	0	0	90	10	26
2019	Age - 55 - 59 years	35	43	8	7	8	0	0	78	14	14
2018	Age - 24 years and under	64	28	9	0	0	0	0	91	0	11
2018	Age - 25 - 29 years	57	21	0	15	0	7	0	83	17	14
2018	Age - 30 - 34 years	70	7	7	15	0	0	0	77	15	13
2018	Age - 35 - 39 years	40	21	26	6	8	0	0	61	14	15
2018	Age - 40 - 44 years	64	27	3	0	6	0	0	92	6	35
2018	Age - 45 - 49 years	17	61	7	5	10	0	0	78	15	19
2018	Age - 50 - 54 years	50	11	15	15	8	0	0	62	23	26
2017	Age - 30 - 34 years	60	40	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	47	16	18	11	8	0	0	63	19	16
2017	Age - 40 - 44 years	65	21	5	5	4	0	0	85	9	36
2017	Age - 45 - 49 years	39	39	0	16	6	0	0	78	22	12
2017	Age - 50 - 54 years	60	33	7	0	0	0	0	93	0	29
2017	Age - 55 - 59 years	47	16	8	11	18	0	0	63	28	12
2014	Age - 30 - 34 years	55	30	4	4	8	0	0	85	11	26
2014	Age - 35 - 39 years	57	26	0	8	8	0	0	83	17	35
2014	Age - 40 - 44 years	45	13	13	13	12	4	0	61	26	24
2014	Age - 45 - 49 years	34	40	8	13	4	0	0	74	17	23
2014	Age - 50 - 54 years	53	14	8	16	8	0	0	67	25	37
2014	Age - 55 - 59 years	49	32	15	0	5	0	0	80	5	25
2014	Age - 60 years and over	55	25	0	9	0	0	11	90	10	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	70	30	0	0	0	0	100	0	10
2019	Age - 25 - 29 years	63	26	4	8	0	0	88	8	24
2019	Age - 30 - 34 years	49	42	8	0	0	0	92	0	23
2019	Age - 35 - 39 years	46	39	0	10	5	0	85	15	21
2019	Age - 40 - 44 years	53	34	9	5	0	0	86	5	26
2019	Age - 45 - 49 years	55	28	6	7	3	0	84	10	35
2019	Age - 50 - 54 years	57	29	7	7	0	0	86	7	25
2019	Age - 55 - 59 years	36	51	6	0	7	0	88	7	16
2019	Age - 60 years and over	49	43	8	0	0	0	92	0	12
2018	Age - 24 years and under	57	26	17	0	0	0	83	0	11
2018	Age - 25 - 29 years	64	21	0	15	0	0	85	15	14
2018	Age - 30 - 34 years	70	23	7	0	0	0	93	0	13
2018	Age - 35 - 39 years	45	33	8	6	8	0	79	14	15
2018	Age - 40 - 44 years	66	20	6	0	8	0	86	8	35
2018	Age - 45 - 49 years	17	78	0	0	5	0	95	5	19
2018	Age - 50 - 54 years	53	27	12	8	0	0	81	8	26
2017	Age - 30 - 34 years	68	32	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	47	40	0	14	0	0	86	14	16
2017	Age - 40 - 44 years	68	25	7	0	0	0	93	0	36
2017	Age - 45 - 49 years	58	14	22	6	0	0	72	6	12
2017	Age - 50 - 54 years	64	29	3	3	0	0	93	3	28
2017	Age - 55 - 59 years	66	34	0	0	0	0	100	0	12
2014	Age - 30 - 34 years	62	31	4	0	4	0	92	4	26
2014	Age - 35 - 39 years	48	32	9	5	5	0	81	11	35
2014	Age - 40 - 44 years	42	42	4	4	8	0	84	12	24
2014	Age - 45 - 49 years	43	48	9	0	0	0	91	0	23
2014	Age - 50 - 54 years	54	30	6	5	6	0	84	11	37
2014	Age - 55 - 59 years	60	25	15	0	0	0	85	0	25
2014	Age - 60 years and over	62	27	0	0	0	11	100	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	39	41	0	11	0	0	9	88	12	10
2019	Age - 25 - 29 years	46	37	12	5	0	0	0	83	5	24
2019	Age - 30 - 34 years	58	38	0	0	0	4	0	100	0	23
2019	Age - 35 - 39 years	56	34	0	5	5	0	0	90	10	21
2019	Age - 40 - 44 years	48	44	4	4	0	0	0	91	4	28
2019	Age - 45 - 49 years	37	41	11	3	6	3	0	80	9	36
2019	Age - 50 - 54 years	51	42	3	3	0	0	0	93	3	26
2019	Age - 55 - 59 years	51	25	17	0	7	0	0	76	7	16
2019	Age - 60 years and over	40	34	18	9	0	0	0	74	9	12
2018	Age - 24 years and under	55	45	0	0	0	0	0	100	0	11
2018	Age - 25 - 29 years	48	29	9	7	0	7	0	83	7	14
2018	Age - 30 - 34 years	63	37	0	0	0	0	0	100	0	13
2018	Age - 35 - 39 years	46	47	0	0	8	0	0	92	8	15
2018	Age - 40 - 44 years	46	41	0	3	6	3	2	91	9	35
2018	Age - 45 - 49 years	16	52	16	5	10	0	0	68	15	19
2018	Age - 50 - 54 years	41	35	24	0	0	0	0	76	0	25

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	59	19	22	0	0	0	0	78	0	10
2019	Age - 25 - 29 years	47	25	13	7	0	5	4	78	8	24
2019	Age - 30 - 34 years	45	39	8	4	0	0	4	87	4	23
2019	Age - 35 - 39 years	43	42	0	5	10	0	0	85	15	21
2019	Age - 40 - 44 years	64	21	11	4	0	0	0	85	4	28
2019	Age - 45 - 49 years	56	24	15	0	3	0	3	82	3	36
2019	Age - 50 - 54 years	72	16	8	0	0	0	4	92	0	26
2019	Age - 55 - 59 years	63	12	20	0	0	0	6	79	0	16
2019	Age - 60 years and over	32	25	18	9	9	0	8	62	19	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	37	20	11	21	10	0	0	57	31	10
2019	Age - 25 - 29 years	34	35	16	8	4	0	4	71	12	24
2019	Age - 30 - 34 years	45	42	4	0	4	5	0	91	4	23
2019	Age - 35 - 39 years	48	34	4	9	5	0	0	82	14	21
2019	Age - 40 - 44 years	65	18	14	0	0	3	0	85	0	28
2019	Age - 45 - 49 years	44	29	19	8	0	0	0	73	8	36
2019	Age - 50 - 54 years	53	31	4	4	4	0	4	89	8	25
2019	Age - 55 - 59 years	64	12	12	7	6	0	0	76	12	16
2019	Age - 60 years and over	26	57	0	0	9	0	8	90	10	12
2018	Age - 24 years and under	38	34	9	19	0	0	0	72	19	11
2018	Age - 25 - 29 years	55	14	7	9	15	0	0	69	24	14
2018	Age - 30 - 34 years	55	30	7	7	0	0	0	85	7	13
2018	Age - 35 - 39 years	43	18	26	6	8	0	0	61	14	15
2018	Age - 40 - 44 years	43	35	6	6	3	4	3	84	9	35
2018	Age - 45 - 49 years	32	36	27	0	5	0	0	68	5	19
2018	Age - 50 - 54 years	36	24	28	4	4	0	5	63	8	25
2017	Age - 30 - 34 years	66	34	0	0	0	0	0	100	0	11
2017	Age - 35 - 39 years	29	61	6	5	0	0	0	89	5	16
2017	Age - 40 - 44 years	58	21	12	3	6	0	0	79	9	36
2017	Age - 45 - 49 years	31	31	22	0	16	0	0	62	16	12
2017	Age - 50 - 54 years	50	29	3	7	0	0	11	89	8	29
2017	Age - 55 - 59 years	34	37	0	29	0	0	0	71	29	12
2014	Age - 30 - 34 years	55	30	4	11	0	0	0	85	11	26
2014	Age - 35 - 39 years	52	28	14	3	0	3	0	83	3	35
2014	Age - 40 - 44 years	38	29	16	9	4	0	4	70	13	24
2014	Age - 45 - 49 years	34	35	8	5	17	0	0	70	22	23
2014	Age - 50 - 54 years	40	36	11	6	8	0	0	75	13	37
2014	Age - 55 - 59 years	36	40	15	4	0	5	0	80	4	25
2014	Age - 60 years and over	46	26	9	0	8	0	11	81	9	11
2011	Age - 25 - 29 years	23	40	20	12	4	0	0	63	17	24
2011	Age - 30 - 34 years	30	44	13	12	0	0	0	75	12	23
2011	Age - 35 - 39 years	38	46	3	10	0	0	3	87	10	30
2011	Age - 40 - 44 years	33	32	21	14	0	0	0	64	14	18
2011	Age - 45 - 49 years	42	26	6	3	15	6	2	75	19	35
2011	Age - 50 - 54 years	28	48	10	7	7	0	0	76	15	38
2011	Age - 55 - 59 years	25	44	13	7	6	0	6	73	13	15
2008	Age - 25 - 29 years	27	45	9	9	9	0	0	73	18	11
2008	Age - 30 - 34 years	36	29	21	7	0	7	0	69	8	14
2008	Age - 35 - 39 years	35	30	10	20	5	0	0	65	25	20
2008	Age - 40 - 44 years	37	22	15	15	7	0	4	62	23	27
2008	Age - 45 - 49 years	30	37	15	15	4	0	0	67	19	27
2008	Age - 50 - 54 years	46	29	9	6	9	0	3	76	15	35
2008	Age - 55 - 59 years	53	27	0	13	7	0	0	80	20	15
2008	Age - 60 years and over	36	18	0	9	18	0	18	67	33	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Age - 24 years and under	57	11	10	11	0	0	10	76	12	10
2019	Age - 25 - 29 years	58	26	9	0	7	0	0	84	7	24
2019	Age - 30 - 34 years	45	42	8	0	4	0	0	88	4	23
2019	Age - 35 - 39 years	62	24	0	9	5	0	0	86	14	21
2019	Age - 40 - 44 years	57	39	0	0	0	3	0	100	0	28
2019	Age - 45 - 49 years	56	20	14	8	0	3	0	78	8	36
2019	Age - 50 - 54 years	64	13	7	11	0	0	4	81	12	26
2019	Age - 55 - 59 years	70	12	18	0	0	0	0	82	0	16
2019	Age - 60 years and over	26	49	8	0	9	8	0	82	10	12
2018	Age - 24 years and under	47	53	0	0	0	0	0	100	0	11
2018	Age - 25 - 29 years	55	14	17	14	0	0	0	69	14	14
2018	Age - 30 - 34 years	77	8	0	15	0	0	0	85	15	13
2018	Age - 35 - 39 years	35	51	0	6	8	0	0	86	14	15
2018	Age - 40 - 44 years	46	28	6	6	5	6	3	82	12	35
2018	Age - 45 - 49 years	48	31	10	7	5	0	0	79	12	19
2018	Age - 50 - 54 years	46	16	16	8	4	4	5	69	14	24
2017	Age - 30 - 34 years	91	9	0	0	0	0	0	100	0	12
2017	Age - 35 - 39 years	60	34	0	6	0	0	0	94	6	16
2017	Age - 40 - 44 years	69	21	3	0	6	0	0	91	6	36
2017	Age - 45 - 49 years	22	30	25	0	24	0	0	52	24	12
2017	Age - 50 - 54 years	57	23	6	3	0	0	10	90	3	29
2017	Age - 55 - 59 years	49	15	37	0	0	0	0	63	0	12
2014	Age - 30 - 34 years	55	38	0	8	0	0	0	92	8	26
2014	Age - 35 - 39 years	64	19	11	0	3	3	0	86	3	35
2014	Age - 40 - 44 years	34	33	8	8	8	8	0	74	18	24
2014	Age - 45 - 49 years	39	27

2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 104. What is your age group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.