2019 Public Service Employee Survey Results for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 43 2 6 1 0 0 92 7 168
2019 AS-02 50 42 1 5 1 0 0 92 7 74
2019 AS-03 50 46 0 4 0 0 0 96 4 28
2019 AS-04 51 39 5 5 0 0 0 90 5 41
2019 AS-05 50 42 0 8 0 0 0 92 8 12
2017 AS 36 39 4 16 4 0 0 76 20 156
2017 AS-02 35 44 5 14 1 0 0 79 16 76
2017 AS-03 52 22 4 13 9 0 0 74 22 23
2017 AS-04 28 40 4 20 8 0 0 68 28 25
2017 AS-05 28 43 7 21 0 0 0 71 21 14
2011 AS 49 38 4 7 1 0 0 87 8 179
2011 AS-02 50 40 3 5 1 0 0 90 6 94
2011 AS-03 55 32 6 6 0 0 0 87 6 31
2011 AS-04 55 25 5 15 0 0 0 80 15 20
2011 AS-05 35 41 6 18 0 0 0 76 18 17
2008 AS 62 29 4 4 1 0 0 91 5 182
2008 AS-01 75 13 6 6 0 0 0 88 6 16
2008 AS-02 62 34 1 2 0 0 0 97 2 90
2008 AS-03 62 29 0 0 10 0 0 90 10 21
2008 AS-04 61 28 6 6 0 0 0 89 6 18
2008 AS-05 60 30 0 10 0 0 0 90 10 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 60 25 4 8 2 0 1 86 10 167
2019 AS-02 56 25 4 11 4 0 0 81 15 73
2019 AS-03 68 25 0 7 0 0 0 93 7 28
2019 AS-04 63 24 5 5 2 0 0 88 7 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2017 AS 64 25 5 5 1 0 1 89 6 156
2017 AS-02 62 26 4 5 1 0 1 89 7 76
2017 AS-03 61 26 9 4 0 0 0 87 4 23
2017 AS-04 68 20 4 8 0 0 0 88 8 25
2017 AS-05 79 21 0 0 0 0 0 100 0 14
2011 AS 65 22 6 4 3 0 0 87 7 179
2011 AS-02 70 20 4 3 2 0 0 90 5 94
2011 AS-03 65 29 0 3 3 0 0 94 6 31
2011 AS-04 70 10 5 5 10 0 0 80 15 20
2011 AS-05 53 29 6 6 6 0 0 82 12 17
2008 AS 68 17 3 7 5 0 1 85 12 181
2008 AS-01 81 0 0 13 6 0 0 81 19 16
2008 AS-02 70 20 2 2 4 0 1 91 7 89
2008 AS-03 57 14 5 14 10 0 0 71 24 21
2008 AS-04 67 17 6 6 6 0 0 83 11 18
2008 AS-05 50 20 10 15 5 0 0 70 20 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 33 5 8 0 0 0 87 8 167
2019 AS-02 45 44 5 5 0 0 0 89 5 73
2019 AS-03 64 25 4 7 0 0 0 89 7 28
2019 AS-04 59 22 5 15 0 0 0 80 15 41
2019 AS-05 75 17 8 0 0 0 0 92 0 12
2017 AS 53 28 7 6 6 0 0 81 12 156
2017 AS-02 46 30 9 9 5 0 0 76 14 76
2017 AS-03 74 13 9 0 4 0 0 87 4 23
2017 AS-04 52 32 4 4 8 0 0 84 12 25
2017 AS-05 50 28 7 14 0 0 0 79 14 14
2011 AS 50 31 6 9 4 1 0 81 13 180
2011 AS-02 46 29 8 12 3 1 0 77 15 95
2011 AS-03 55 26 3 6 10 0 0 81 16 31
2011 AS-04 60 25 0 5 10 0 0 85 15 20
2011 AS-05 59 29 6 6 0 0 0 88 6 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 51 6 9 4 0 0 81 13 166
2019 AS-02 26 49 8 10 7 0 0 75 16 73
2019 AS-03 39 50 4 7 0 0 0 89 7 28
2019 AS-04 33 55 5 8 0 0 0 88 8 40
2019 AS-05 42 33 8 17 0 0 0 75 17 12
2018 AS 29 47 8 13 3 0 0 76 16 131
2018 AS-02 21 61 7 9 2 0 0 82 11 56
2018 AS-03 36 28 8 20 8 0 0 64 28 25
2018 AS-04 32 32 14 18 4 0 0 64 21 28
2018 AS-05 25 50 8 17 0 0 0 75 17 12
2017 AS 31 37 10 16 7 0 0 68 23 156
2017 AS-02 29 38 9 18 6 0 0 67 24 76
2017 AS-03 61 22 4 4 9 0 0 83 13 23
2017 AS-04 24 28 12 20 17 0 0 51 37 25
2017 AS-05 28 57 0 14 0 0 0 86 14 14
2011 AS 27 44 11 10 7 1 1 72 17 180
2011 AS-02 27 46 11 8 6 1 0 74 15 95
2011 AS-03 29 39 10 10 10 0 3 70 20 31
2011 AS-04 20 60 0 10 10 0 0 80 20 20
2011 AS-05 35 24 24 12 6 0 0 59 18 17
2008 AS 41 38 6 10 4 0 1 80 14 182
2008 AS-01 44 31 0 13 13 0 0 75 25 16
2008 AS-02 38 46 3 10 3 0 0 83 13 90
2008 AS-03 52 24 5 5 10 0 5 80 15 21
2008 AS-04 39 50 6 6 0 0 0 89 6 18
2008 AS-05 40 30 15 10 5 0 0 70 15 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 34 7 4 1 0 0 89 4 164
2019 AS-02 45 41 8 4 1 0 0 86 6 71
2019 AS-03 75 18 7 0 0 0 0 93 0 28
2019 AS-04 60 33 5 3 0 0 0 93 3 40
2019 AS-05 75 17 0 8 0 0 0 92 8 12
2017 AS 55 32 6 3 1 0 1 89 5 155
2017 AS-02 44 43 8 4 1 0 0 87 5 75
2017 AS-03 70 26 4 0 0 0 0 96 0 23
2017 AS-04 52 20 12 4 4 0 9 78 9 25
2017 AS-05 86 14 0 0 0 0 0 100 0 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 26 8 9 4 0 0 78 13 167
2019 AS-02 49 26 5 14 7 0 0 74 20 74
2019 AS-03 68 21 11 0 0 0 0 89 0 28
2019 AS-04 63 20 8 5 5 0 0 83 10 40
2019 AS-05 50 42 8 0 0 0 0 92 0 12
2018 AS 47 32 10 7 3 1 1 80 10 131
2018 AS-02 45 38 7 5 4 0 0 84 9 55
2018 AS-03 52 16 20 4 4 4 0 71 8 25
2018 AS-04 52 24 7 10 3 0 3 79 14 29
2018 AS-05 33 50 8 8 0 0 0 83 8 12
2017 AS 45 31 12 6 5 1 0 76 12 155
2017 AS-02 39 33 12 9 5 1 0 73 15 75
2017 AS-03 65 30 4 0 0 0 0 96 0 23
2017 AS-04 39 24 16 8 9 4 0 67 17 25
2017 AS-05 50 28 14 0 7 0 0 79 7 14
2011 AS 47 32 12 4 4 1 0 79 8 180
2011 AS-02 43 32 15 6 3 1 0 76 10 95
2011 AS-03 48 42 3 0 6 0 0 90 6 31
2011 AS-04 55 20 20 0 5 0 0 75 5 20
2011 AS-05 53 35 6 0 6 0 0 88 6 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 38 11 6 1 0 0 82 7 167
2019 AS-02 41 43 11 4 1 0 0 84 5 74
2019 AS-03 57 29 7 7 0 0 0 86 7 28
2019 AS-04 46 32 12 10 0 0 0 78 10 41
2019 AS-05 45 45 0 9 0 0 0 91 9 11
2018 AS 38 46 8 5 2 0 0 84 8 132
2018 AS-02 38 38 11 9 5 0 0 75 14 56
2018 AS-03 44 40 8 8 0 0 0 84 8 25
2018 AS-04 41 59 0 0 0 0 0 100 0 29
2018 AS-05 8 75 17 0 0 0 0 83 0 12
2017 AS 32 46 10 6 6 0 0 78 12 155
2017 AS-02 27 51 13 3 7 0 0 78 9 75
2017 AS-03 48 35 9 4 4 0 0 83 9 23
2017 AS-04 43 28 13 12 4 0 0 71 16 25
2017 AS-05 21 64 0 7 7 0 0 86 14 14
2011 AS 37 39 13 7 3 0 0 76 11 180
2011 AS-02 37 36 15 11 2 0 0 73 13 95
2011 AS-03 32 55 3 6 3 0 0 87 10 31
2011 AS-04 55 35 5 0 5 0 0 90 5 20
2011 AS-05 29 35 24 6 6 0 0 65 12 17
2008 AS 44 35 9 7 4 0 0 79 12 181
2008 AS-01 31 31 19 6 13 0 0 63 19 16
2008 AS-02 46 36 6 10 2 0 0 82 12 89
2008 AS-03 48 33 5 0 14 0 0 81 14 21
2008 AS-04 50 39 0 11 0 0 0 89 11 18
2008 AS-05 40 35 20 5 0 0 0 75 5 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 38 35 13 11 4 0 0 72 15 168
2019 AS-02 28 39 15 14 4 0 0 68 18 74
2019 AS-03 54 29 4 11 4 0 0 82 14 28
2019 AS-04 39 32 15 10 5 0 0 71 15 41
2019 AS-05 67 25 8 0 0 0 0 92 0 12
2018 AS 30 29 18 17 6 1 0 59 23 132
2018 AS-02 27 38 16 14 5 0 0 64 20 56
2018 AS-03 28 20 12 28 12 0 0 48 40 25
2018 AS-04 41 17 24 7 7 3 0 61 14 29
2018 AS-05 25 33 8 33 0 0 0 58 33 12
2017 AS 28 39 10 14 10 0 0 67 23 155
2017 AS-02 24 43 10 13 11 0 0 67 24 75
2017 AS-03 35 26 17 17 4 0 0 61 22 23
2017 AS-04 35 36 12 12 4 0 0 72 16 25
2017 AS-05 43 29 7 14 7 0 0 72 21 14
2011 AS 20 34 18 18 8 1 1 55 27 180
2011 AS-02 16 34 19 19 9 2 1 51 29 95
2011 AS-03 32 32 13 16 6 0 0 65 23 31
2011 AS-04 10 45 10 30 5 0 0 55 35 20
2011 AS-05 35 24 18 12 12 0 0 59 24 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 39 11 12 2 0 0 76 14 168
2019 AS-02 35 39 12 12 1 0 0 74 14 74
2019 AS-03 50 32 11 7 0 0 0 82 7 28
2019 AS-04 37 41 2 15 5 0 0 78 20 41
2019 AS-05 33 42 25 0 0 0 0 75 0 12
2018 AS 27 44 11 10 8 0 0 71 18 132
2018 AS-02 27 50 9 7 7 0 0 77 14 56
2018 AS-03 28 28 12 12 20 0 0 56 32 25
2018 AS-04 34 41 7 14 3 0 0 76 17 29
2018 AS-05 17 42 25 8 8 0 0 58 17 12
2017 AS 27 51 10 11 2 0 0 77 13 155
2017 AS-02 27 53 12 7 1 0 0 80 8 75
2017 AS-03 39 39 9 9 4 0 0 78 13 23
2017 AS-04 35 41 4 20 0 0 0 76 20 25
2017 AS-05 14 50 15 14 7 0 0 64 21 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 35 9 4 1 0 1 86 5 168
2019 AS-02 42 42 11 1 3 0 1 85 4 74
2019 AS-03 61 29 11 0 0 0 0 89 0 28
2019 AS-04 61 27 2 10 0 0 0 88 10 41
2019 AS-05 50 33 17 0 0 0 0 83 0 12
2018 AS 49 38 8 2 2 0 0 88 4 130
2018 AS-02 45 38 11 4 4 0 0 82 7 56
2018 AS-03 44 48 8 0 0 0 0 92 0 25
2018 AS-04 71 21 4 4 0 0 0 93 4 28
2018 AS-05 36 55 9 0 0 0 0 91 0 11
2017 AS 39 45 9 5 2 0 0 84 7 155
2017 AS-02 37 44 13 5 1 0 0 81 7 75
2017 AS-03 56 31 9 4 0 0 0 87 4 23
2017 AS-04 43 41 0 12 4 0 0 84 16 25
2017 AS-05 21 72 7 0 0 0 0 93 0 14
2011 AS 40 42 13 4 1 1 0 82 5 180
2011 AS-02 41 41 13 4 0 1 0 83 4 95
2011 AS-03 35 45 16 3 0 0 0 81 3 31
2011 AS-04 35 45 10 5 5 0 0 80 10 20
2011 AS-05 53 29 12 6 0 0 0 82 6 17
2008 AS 52 34 10 3 1 1 0 86 4 182
2008 AS-01 56 31 6 6 0 0 0 88 6 16
2008 AS-02 51 34 10 4 0 0 0 86 4 90
2008 AS-03 52 24 14 0 5 5 0 80 5 21
2008 AS-04 61 33 0 6 0 0 0 94 6 18
2008 AS-05 40 40 15 0 5 0 0 80 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 30 16 10 2 0 0 73 11 168
2019 AS-02 34 34 23 8 1 0 0 68 9 74
2019 AS-03 61 29 7 4 0 0 0 89 4 28
2019 AS-04 44 29 5 20 2 0 0 73 22 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 36 34 16 11 3 1 0 70 14 131
2018 AS-02 36 32 20 9 4 0 0 68 13 56
2018 AS-03 36 28 8 16 8 4 0 67 25 25
2018 AS-04 41 34 14 10 0 0 0 76 10 29
2018 AS-05 27 45 9 18 0 0 0 73 18 11
2017 AS 28 42 12 13 5 0 0 70 19 155
2017 AS-02 28 42 15 12 4 0 0 70 16 75
2017 AS-03 39 43 5 4 9 0 0 82 13 23
2017 AS-04 32 36 8 16 9 0 0 68 24 25
2017 AS-05 21 57 0 21 0 0 0 79 21 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 34 8 1 1 0 0 90 2 167
2019 AS-02 55 38 5 0 1 0 0 93 1 73
2019 AS-03 71 25 4 0 0 0 0 96 0 28
2019 AS-04 54 34 10 2 0 0 0 88 2 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 58 32 9 1 0 0 0 90 1 129
2018 AS-02 58 27 13 2 0 0 0 85 2 55
2018 AS-03 58 38 4 0 0 0 0 96 0 24
2018 AS-04 66 34 0 0 0 0 0 100 0 29
2018 AS-05 36 36 27 0 0 0 0 73 0 11
2017 AS 61 31 6 2 1 0 0 91 3 156
2017 AS-02 58 33 8 1 0 0 0 90 1 76
2017 AS-03 65 26 4 4 0 0 0 91 4 23
2017 AS-04 64 28 4 5 0 0 0 91 5 25
2017 AS-05 64 28 7 0 0 0 0 93 0 14
2011 AS 66 29 4 0 1 0 0 94 1 180
2011 AS-02 61 33 5 0 1 0 0 94 1 95
2011 AS-03 71 29 0 0 0 0 0 100 0 31
2011 AS-04 80 15 5 0 0 0 0 95 0 20
2011 AS-05 65 24 12 0 0 0 0 88 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 41 10 8 1 0 0 80 10 166
2019 AS-02 33 45 10 10 3 0 0 78 12 73
2019 AS-03 52 33 15 0 0 0 0 85 0 27
2019 AS-04 41 39 5 15 0 0 0 80 15 41
2019 AS-05 50 33 17 0 0 0 0 83 0 12
2018 AS 32 39 18 8 3 0 0 71 12 130
2018 AS-02 29 41 23 4 4 0 0 70 7 56
2018 AS-03 33 29 21 17 0 0 0 63 17 24
2018 AS-04 38 28 14 14 7 0 0 66 21 29
2018 AS-05 27 55 9 9 0 0 0 82 9 11
2017 AS 31 44 10 12 3 1 0 76 14 156
2017 AS-02 26 45 16 9 3 1 0 72 12 76
2017 AS-03 39 48 0 9 4 0 0 87 13 23
2017 AS-04 44 35 8 8 5 0 0 80 12 25
2017 AS-05 29 50 7 14 0 0 0 79 14 14
2011 AS 34 38 12 8 7 0 1 72 16 180
2011 AS-02 31 35 16 12 6 0 1 66 18 95
2011 AS-03 45 42 6 0 6 0 0 87 6 31
2011 AS-04 35 40 10 5 10 0 0 75 15 20
2011 AS-05 35 29 12 18 6 0 0 65 24 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 34 13 7 2 0 0 78 9 167
2019 AS-02 36 37 15 10 3 0 0 73 12 73
2019 AS-03 64 25 11 0 0 0 0 89 0 28
2019 AS-04 44 39 10 2 5 0 0 83 7 41
2019 AS-05 58 25 8 8 0 0 0 83 8 12
2018 AS 44 33 12 8 2 0 0 78 10 129
2018 AS-02 35 40 13 11 2 0 0 75 13 55
2018 AS-03 48 28 12 4 8 0 0 76 12 25
2018 AS-04 61 18 14 7 0 0 0 79 7 28
2018 AS-05 18 55 18 9 0 0 0 73 9 11
2017 AS 42 35 10 8 4 1 1 77 12 156
2017 AS-02 37 34 15 8 5 1 0 72 13 76
2017 AS-03 52 39 0 4 4 0 0 91 9 23
2017 AS-04 52 28 8 8 5 0 0 80 12 25
2017 AS-05 36 50 7 7 0 0 0 86 7 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 36 12 10 2 0 0 76 12 164
2019 AS-02 34 44 12 7 3 0 0 78 10 73
2019 AS-03 59 33 7 0 0 0 0 93 0 27
2019 AS-04 37 29 12 20 2 0 0 66 22 41
2019 AS-05 60 0 20 20 0 0 0 60 20 10
2018 AS 33 36 14 11 6 0 0 69 17 129
2018 AS-02 23 45 16 13 4 0 0 68 16 56
2018 AS-03 36 28 16 8 12 0 0 64 20 25
2018 AS-04 52 26 7 4 11 0 0 78 15 27
2018 AS-05 18 27 27 27 0 0 0 45 27 11
2017 AS 36 37 11 12 4 0 0 73 16 156
2017 AS-02 35 40 9 13 3 0 0 75 16 76
2017 AS-03 52 22 4 13 9 0 0 74 22 23
2017 AS-04 40 28 16 9 8 0 0 68 16 25
2017 AS-05 22 50 21 7 0 0 0 72 7 14
2011 AS 39 41 8 7 3 1 0 81 11 180
2011 AS-02 43 40 8 5 2 1 0 84 7 95
2011 AS-03 39 45 6 3 6 0 0 84 10 31
2011 AS-04 40 30 15 10 5 0 0 70 15 20
2011 AS-05 29 41 6 24 0 0 0 71 24 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 37 10 3 1 0 0 86 4 168
2019 AS-02 42 47 9 0 1 0 0 89 1 74
2019 AS-03 64 25 7 4 0 0 0 89 4 28
2019 AS-04 51 29 12 5 2 0 0 80 7 41
2019 AS-05 58 25 17 0 0 0 0 83 0 12
2018 AS 45 37 14 5 0 0 0 82 5 131
2018 AS-02 45 38 9 9 0 0 0 82 9 56
2018 AS-03 44 36 20 0 0 0 0 80 0 25
2018 AS-04 52 41 7 0 0 0 0 93 0 29
2018 AS-05 27 27 45 0 0 0 0 55 0 11
2017 AS 47 35 9 8 1 0 0 82 10 156
2017 AS-02 44 39 10 5 1 0 0 83 7 76
2017 AS-03 56 22 13 9 0 0 0 78 9 23
2017 AS-04 52 28 0 16 5 0 0 80 20 25
2017 AS-05 50 36 7 7 0 0 0 86 7 14
2011 AS 43 42 7 4 3 1 0 86 7 180
2011 AS-02 37 45 8 7 1 1 0 83 9 95
2011 AS-03 52 39 6 0 3 0 0 90 3 31
2011 AS-04 60 35 0 0 5 0 0 95 5 20
2011 AS-05 47 29 12 6 6 0 0 76 12 17
2008 AS 49 39 5 4 2 0 0 88 7 182
2008 AS-01 38 38 13 13 0 0 0 75 13 16
2008 AS-02 47 44 3 4 1 0 0 91 6 90
2008 AS-03 52 43 0 0 5 0 0 95 5 21
2008 AS-04 56 22 11 11 0 0 0 78 11 18
2008 AS-05 50 35 10 0 5 0 0 85 5 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 36 20 9 4 0 0 67 13 167
2019 AS-02 32 39 18 8 3 0 0 72 11 74
2019 AS-03 36 39 14 11 0 0 0 75 11 28
2019 AS-04 35 23 28 10 5 0 0 58 15 40
2019 AS-05 17 50 25 0 8 0 0 67 8 12
2018 AS 36 30 19 7 8 0 0 67 14 132
2018 AS-02 41 25 16 11 7 0 0 66 18 56
2018 AS-03 48 36 8 4 4 0 0 84 8 25
2018 AS-04 28 34 24 0 14 0 0 62 14 29
2018 AS-05 17 17 50 17 0 0 0 33 17 12
2017 AS 26 46 18 6 4 0 0 72 10 156
2017 AS-02 24 47 17 8 4 0 0 71 12 76
2017 AS-03 30 52 4 9 4 0 0 83 13 23
2017 AS-04 32 28 24 8 8 0 0 60 16 25
2017 AS-05 28 43 28 0 0 0 0 72 0 14
2011 AS 26 40 23 6 3 1 1 68 9 179
2011 AS-02 32 35 26 5 1 1 0 68 6 94
2011 AS-03 19 65 10 3 0 0 3 87 3 31
2011 AS-04 15 35 30 10 10 0 0 50 20 20
2011 AS-05 24 35 24 12 0 0 6 63 13 17
2008 AS 22 38 24 10 5 0 1 61 15 182
2008 AS-01 19 38 44 0 0 0 0 56 0 16
2008 AS-02 21 46 22 7 4 0 0 67 11 90
2008 AS-03 10 24 29 14 19 0 5 35 35 21
2008 AS-04 28 44 28 0 0 0 0 72 0 18
2008 AS-05 30 35 10 15 10 0 0 65 25 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 8 25 37 20 8 0 1 29 34 168
2019 AS-02 4 32 32 16 14 0 1 30 37 74
2019 AS-03 11 11 50 25 4 0 0 29 21 28
2019 AS-04 12 24 37 20 5 0 2 25 38 41
2019 AS-05 0 17 33 42 8 0 0 50 17 12
2018 AS 11 35 36 11 6 1 0 17 47 131
2018 AS-02 16 33 35 7 7 2 0 15 50 55
2018 AS-03 8 40 20 24 8 0 0 32 48 25
2018 AS-04 3 38 41 14 3 0 0 17 41 29
2018 AS-05 17 25 50 0 8 0 0 8 42 12
2017 AS 16 25 36 10 9 1 3 20 42 156
2017 AS-02 21 26 30 10 11 0 1 22 48 76
2017 AS-03 13 18 39 9 13 0 9 24 33 23
2017 AS-04 12 29 35 16 4 4 0 21 43 25
2017 AS-05 14 21 50 0 7 0 7 8 38 14
2011 AS 11 31 27 24 6 1 2 30 42 180
2011 AS-02 8 31 25 25 6 2 2 33 41 95
2011 AS-03 10 39 26 16 6 0 3 23 50 31
2011 AS-04 20 20 25 30 5 0 0 35 40 20
2011 AS-05 18 29 29 24 0 0 0 24 47 17
2008 AS 11 26 32 21 8 1 2 29 38 180
2008 AS-01 19 6 31 38 6 0 0 44 25 16
2008 AS-02 11 26 34 18 8 0 2 27 38 88
2008 AS-03 19 38 29 10 5 0 0 14 57 21
2008 AS-04 6 44 28 6 17 0 0 22 50 18
2008 AS-05 10 20 40 30 0 0 0 30 30 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 5 13 31 23 23 2 2 48 19 167
2019 AS-02 3 16 32 25 22 1 1 48 20 73
2019 AS-03 4 7 36 21 32 0 0 54 11 28
2019 AS-04 7 15 29 20 20 5 5 43 24 41
2019 AS-05 0 0 33 33 33 0 0 67 0 12
2018 AS 12 26 29 18 12 1 3 31 40 129
2018 AS-02 7 31 22 22 11 2 5 35 41 55
2018 AS-03 20 12 36 16 16 0 0 32 32 25
2018 AS-04 11 26 37 15 11 0 0 26 37 27
2018 AS-05 25 33 17 17 8 0 0 25 58 12
2017 AS 12 21 26 22 13 3 5 38 35 156
2017 AS-02 10 18 30 22 10 4 5 35 32 76
2017 AS-03 9 26 9 26 13 4 13 47 42 23
2017 AS-04 20 24 20 16 20 0 0 35 45 25
2017 AS-05 0 14 28 43 7 0 7 54 15 14
2011 AS 16 21 29 18 11 2 3 31 39 178
2011 AS-02 19 18 25 22 11 3 2 34 40 93
2011 AS-03 10 29 32 16 10 0 3 27 40 31
2011 AS-04 20 15 30 10 15 0 10 28 39 20
2011 AS-05 12 29 41 18 0 0 0 18 41 17
2008 AS 7 13 30 30 15 2 4 48 20 182
2008 AS-01 13 13 25 25 13 0 13 43 29 16
2008 AS-02 7 10 30 30 16 3 4 49 18 90
2008 AS-03 14 19 19 24 19 0 5 45 35 21
2008 AS-04 0 28 39 17 17 0 0 33 28 18
2008 AS-05 5 10 45 35 5 0 0 40 15 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 19 35 19 10 1 2 30 34 168
2019 AS-02 8 20 38 22 11 0 1 33 29 74
2019 AS-03 18 11 29 21 18 0 4 41 30 28
2019 AS-04 17 20 39 17 2 2 2 21 38 41
2019 AS-05 8 25 33 8 25 0 0 33 33 12
2018 AS 13 24 35 15 11 1 2 27 38 130
2018 AS-02 11 25 36 15 11 2 0 26 37 55
2018 AS-03 20 12 32 16 16 0 4 33 33 25
2018 AS-04 4 32 29 25 11 0 0 36 36 28
2018 AS-05 17 17 50 8 8 0 0 17 33 12
2017 AS 15 29 29 12 9 2 3 22 47 156
2017 AS-02 17 30 31 14 7 0 1 21 48 76
2017 AS-03 9 17 26 9 22 4 13 37 32 23
2017 AS-04 8 33 28 12 12 8 0 26 44 25
2017 AS-05 7 21 50 14 0 0 7 15 31 14
2011 AS 20 20 34 15 9 1 2 25 40 179
2011 AS-02 13 21 34 18 10 2 2 29 36 94
2011 AS-03 16 26 26 13 13 0 6 28 45 31
2011 AS-04 40 15 25 10 10 0 0 20 55 20
2011 AS-05 41 6 47 6 0 0 0 6 47 17
2008 AS 18 23 30 17 9 1 3 27 42 176
2008 AS-01 19 25 25 13 13 0 6 27 47 16
2008 AS-02 14 24 30 17 10 2 4 28 41 84
2008 AS-03 43 14 19 14 10 0 0 24 57 21
2008 AS-04 22 6 44 17 11 0 0 28 28 18
2008 AS-05 5 40 25 30 0 0 0 30 45 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 7 10 34 32 17 0 1 49 16 168
2019 AS-02 5 7 46 26 15 0 1 41 12 74
2019 AS-03 4 4 25 32 36 0 0 68 7 28
2019 AS-04 15 10 27 37 10 0 2 48 25 41
2019 AS-05 0 17 25 33 25 0 0 58 17 12
2018 AS 5 14 34 31 12 2 2 45 20 130
2018 AS-02 2 17 37 33 7 2 2 42 19 54
2018 AS-03 12 4 28 28 20 4 4 52 17 25
2018 AS-04 3 14 34 28 21 0 0 48 17 29
2018 AS-05 8 25 25 33 8 0 0 42 33 12
2017 AS 7 15 35 27 13 1 3 41 23 156
2017 AS-02 8 20 41 22 10 0 0 32 27 76
2017 AS-03 0 9 22 35 17 0 17 63 11 23
2017 AS-04 8 12 28 32 12 8 0 48 22 25
2017 AS-05 7 14 22 36 14 0 7 54 23 14
2011 AS 6 17 34 30 10 1 3 42 23 179
2011 AS-02 5 13 39 29 11 2 1 41 19 94
2011 AS-03 6 26 23 29 10 0 6 41 34 31
2011 AS-04 5 20 20 50 5 0 0 55 25 20
2011 AS-05 6 18 41 24 6 0 6 31 25 17
2008 AS 7 12 33 31 14 0 3 47 20 179
2008 AS-01 13 13 19 44 13 0 0 56 25 16
2008 AS-02 6 11 26 36 17 0 3 55 18 87
2008 AS-03 19 14 43 10 14 0 0 24 33 21
2008 AS-04 0 17 44 22 17 0 0 39 17 18
2008 AS-05 10 0 60 30 0 0 0 30 10 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 13 20 32 20 13 2 1 33 34 168
2019 AS-02 5 28 32 19 12 1 1 32 35 74
2019 AS-03 7 18 36 14 21 4 0 37 26 28
2019 AS-04 20 15 22 29 7 5 2 39 37 41
2019 AS-05 17 0 50 8 25 0 0 33 17 12
2018 AS 17 28 27 16 9 1 2 26 46 130
2018 AS-02 15 33 25 18 7 0 2 26 48 55
2018 AS-03 20 20 28 12 16 4 0 29 42 25
2018 AS-04 21 18 36 14 11 0 0 25 39 28
2018 AS-05 8 42 25 17 8 0 0 25 50 12
2017 AS 19 28 21 14 11 1 6 27 50 156
2017 AS-02 18 29 25 10 12 2 4 23 50 76
2017 AS-03 17 22 13 9 17 4 17 33 50 23
2017 AS-04 24 24 24 17 12 0 0 28 48 25
2017 AS-05 7 29 21 21 7 0 14 33 42 14
2011 AS 20 24 27 15 10 1 3 26 46 179
2011 AS-02 16 21 29 17 13 2 2 31 39 94
2011 AS-03 29 26 16 19 3 0 6 24 59 31
2011 AS-04 30 20 25 10 10 0 5 21 53 20
2011 AS-05 18 35 41 0 6 0 0 6 53 17
2008 AS 12 22 30 21 12 0 4 34 35 181
2008 AS-01 19 31 38 6 0 0 6 7 53 16
2008 AS-02 6 25 28 24 13 0 4 39 32 89
2008 AS-03 33 14 38 0 14 0 0 14 48 21
2008 AS-04 11 17 28 28 11 0 6 41 29 18
2008 AS-05 10 15 45 25 5 0 0 30 25 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 7 11 29 21 25 4 3 50 20 164
2019 AS-02 8 13 26 21 25 6 1 49 22 72
2019 AS-03 4 7 39 14 32 0 4 48 11 28
2019 AS-04 10 12 22 20 29 5 2 53 24 41
2019 AS-05 0 10 40 40 10 0 0 50 10 10
2018 AS 13 15 28 22 15 4 3 40 31 130
2018 AS-02 15 13 28 20 15 4 6 39 31 54
2018 AS-03 4 20 28 24 16 8 0 43 26 25
2018 AS-04 17 14 28 24 17 0 0 41 31 29
2018 AS-05 17 17 33 25 8 0 0 33 33 12
2017 AS 5 15 23 27 20 2 8 52 22 156
2017 AS-02 7 19 24 23 21 1 7 47 27 76
2017 AS-03 0 26 9 17 17 9 22 50 38 23
2017 AS-04 8 0 29 43 20 0 0 63 8 25
2017 AS-05 0 15 21 36 14 0 14 58 17 14
2011 AS 5 11 20 27 22 4 11 58 18 179
2011 AS-02 6 9 23 20 28 4 10 56 17 94
2011 AS-03 6 16 13 39 13 3 10 59 26 31
2011 AS-04 5 10 15 30 25 0 15 65 18 20
2011 AS-05 0 12 18 35 24 6 6 67 13 17
2008 AS 5 9 26 30 21 1 8 55 16 179
2008 AS-01 13 0 19 50 13 0 6 67 13 16
2008 AS-02 2 10 26 28 20 2 10 56 14 88
2008 AS-03 15 10 25 35 10 0 5 47 26 20
2008 AS-04 0 6 39 28 22 0 6 53 6 18
2008 AS-05 5 15 40 10 30 0 0 40 20 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 12 22 35 16 14 0 2 30 35 168
2019 AS-02 8 26 39 18 8 0 1 26 34 74
2019 AS-03 14 25 14 11 32 0 4 44 41 28
2019 AS-04 15 17 37 15 15 0 2 30 33 41
2019 AS-05 17 8 33 25 17 0 0 42 25 12
2018 AS 11 19 46 15 5 2 2 21 31 131
2018 AS-02 7 24 53 5 5 2 4 12 33 55
2018 AS-03 12 16 32 28 8 0 4 38 29 25
2018 AS-04 10 10 41 31 3 3 0 36 21 29
2018 AS-05 8 17 58 8 0 8 0 9 27 12
2017 AS 13 26 33 13 8 1 5 23 41 156
2017 AS-02 17 25 36 10 9 0 3 20 43 76
2017 AS-03 9 13 30 9 17 0 22 33 28 23
2017 AS-04 4 40 24 24 5 4 0 30 46 25
2017 AS-05 7 7 50 28 0 0 7 31 15 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 24 30 23 12 0 1 35 34 168
2019 AS-02 8 23 42 18 8 0 1 26 32 74
2019 AS-03 4 18 25 25 29 0 0 54 21 28
2019 AS-04 10 27 29 22 10 0 2 33 38 41
2019 AS-05 17 33 0 42 8 0 0 50 50 12
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 64 24 5 4 2 0 1 89 6 168
2019 AS-02 61 24 1 7 5 0 1 86 12 74
2019 AS-03 71 21 7 0 0 0 0 93 0 28
2019 AS-04 66 27 5 2 0 0 0 93 2 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 65 19 8 6 1 0 1 85 7 156
2017 AS-02 62 19 9 8 1 0 1 82 9 76
2017 AS-03 56 22 17 5 0 0 0 78 5 23
2017 AS-04 80 12 0 0 4 0 4 96 4 25
2017 AS-05 64 28 0 7 0 0 0 93 7 14
2011 AS 60 23 3 7 1 1 5 89 8 180
2011 AS-02 62 22 3 6 1 2 3 89 8 95
2011 AS-03 74 19 3 0 3 0 0 94 3 31
2011 AS-04 50 20 5 10 0 0 15 82 12 20
2011 AS-05 65 18 0 6 0 0 12 93 7 17
2008 AS 64 15 6 5 4 1 4 84 10 181
2008 AS-01 56 25 0 13 6 0 0 81 19 16
2008 AS-02 72 13 3 2 1 1 7 93 4 90
2008 AS-03 52 19 14 0 14 0 0 71 14 21
2008 AS-04 61 11 6 11 11 0 0 72 22 18
2008 AS-05 42 21 11 16 5 0 5 67 22 19

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 24 17 11 6 3 4 63 18 168
2019 AS-02 26 28 20 11 8 3 4 58 20 74
2019 AS-03 39 29 18 7 4 0 4 70 11 28
2019 AS-04 49 15 12 7 7 7 2 70 16 41
2019 AS-05 50 25 8 17 0 0 0 75 17 12
2018 AS 28 24 17 14 11 2 3 55 26 132
2018 AS-02 21 34 20 11 11 4 0 57 22 56
2018 AS-03 24 20 20 12 20 4 0 46 33 25
2018 AS-04 38 10 14 21 7 0 10 54 31 29
2018 AS-05 25 42 8 17 0 0 8 73 18 12
2017 AS 27 24 15 11 14 5 3 56 28 156
2017 AS-02 19 30 20 9 14 3 5 53 26 76
2017 AS-03 56 13 4 4 9 9 4 80 15 23
2017 AS-04 24 16 13 24 12 12 0 45 41 25
2017 AS-05 43 29 0 14 14 0 0 72 28 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 22 13 8 6 0 0 73 14 168
2019 AS-02 43 27 12 9 8 0 0 70 18 74
2019 AS-03 71 14 14 0 0 0 0 86 0 28
2019 AS-04 54 15 12 10 10 0 0 68 20 41
2019 AS-05 58 33 8 0 0 0 0 92 0 12
2018 AS 42 25 7 18 7 1 0 68 25 130
2018 AS-02 38 30 2 23 5 2 0 69 29 56
2018 AS-03 38 21 21 8 13 0 0 58 21 24
2018 AS-04 52 14 7 21 7 0 0 66 28 29
2018 AS-05 50 33 8 8 0 0 0 83 8 12
2017 AS 41 30 10 8 12 0 0 71 20 156
2017 AS-02 35 35 12 9 9 0 0 70 18 76
2017 AS-03 65 13 13 4 4 0 0 78 9 23
2017 AS-04 44 16 0 16 24 0 0 60 40 25
2017 AS-05 50 36 7 7 0 0 0 86 7 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 30 10 7 3 0 0 80 10 168
2019 AS-02 43 34 12 7 4 0 0 77 11 74
2019 AS-03 64 32 4 0 0 0 0 96 0 28
2019 AS-04 51 24 10 10 5 0 0 76 15 41
2019 AS-05 75 8 17 0 0 0 0 83 0 12
2018 AS 49 35 2 8 5 0 0 84 14 132
2018 AS-02 45 41 4 7 4 0 0 86 11 56
2018 AS-03 52 28 4 8 8 0 0 80 16 25
2018 AS-04 52 28 0 14 7 0 0 79 21 29
2018 AS-05 50 42 0 0 8 0 0 92 8 12
2017 AS 48 30 7 9 6 0 0 78 15 156
2017 AS-02 45 35 8 8 5 0 0 79 13 76
2017 AS-03 65 17 4 9 4 0 0 83 13 23
2017 AS-04 48 24 0 12 16 0 0 72 28 25
2017 AS-05 50 28 14 7 0 0 0 79 7 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 34 8 5 2 0 0 84 8 167
2019 AS-02 43 41 7 7 3 0 0 84 9 74
2019 AS-03 64 25 11 0 0 0 0 89 0 28
2019 AS-04 55 25 8 8 5 0 0 80 13 40
2019 AS-05 58 33 8 0 0 0 0 92 0 12
2018 AS 44 35 12 5 3 0 1 80 8 131
2018 AS-02 45 33 16 2 2 0 2 80 4 55
2018 AS-03 40 32 16 8 4 0 0 72 12 25
2018 AS-04 52 31 3 10 3 0 0 83 14 29
2018 AS-05 17 75 0 0 8 0 0 92 8 12
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 24 10 4 2 2 2 84 6 168
2019 AS-02 49 22 12 8 3 3 4 75 12 74
2019 AS-03 64 25 4 4 0 4 0 93 4 28
2019 AS-04 66 27 2 0 2 0 2 95 3 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 17 14 6 4 3 1 75 10 168
2019 AS-02 47 16 19 5 8 4 0 66 14 74
2019 AS-03 71 4 14 0 4 4 4 81 4 28
2019 AS-04 63 20 5 10 0 2 0 85 10 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 41 34 8 10 6 0 2 76 16 131
2018 AS-02 43 32 11 9 4 0 2 76 13 56
2018 AS-03 40 24 4 16 16 0 0 64 32 25
2018 AS-04 57 25 4 7 4 0 4 85 11 28
2018 AS-05 8 67 8 8 8 0 0 75 17 12
2017 AS 35 37 13 7 6 0 1 73 14 156
2017 AS-02 32 36 15 9 8 0 1 68 17 76
2017 AS-03 48 30 17 0 4 0 0 78 4 23
2017 AS-04 44 35 12 5 4 0 0 80 9 25
2017 AS-05 36 43 7 14 0 0 0 79 14 14
2011 AS 39 29 16 7 8 1 1 69 15 179
2011 AS-02 39 30 12 10 7 2 0 71 17 94
2011 AS-03 55 26 10 0 10 0 0 81 10 31
2011 AS-04 40 20 20 15 5 0 0 60 20 20
2011 AS-05 18 29 35 6 6 0 6 50 13 17
2008 AS 34 31 14 10 10 1 1 66 20 182
2008 AS-01 50 38 6 0 6 0 0 88 6 16
2008 AS-02 32 31 16 9 9 1 2 66 18 90
2008 AS-03 38 14 10 19 19 0 0 52 38 21
2008 AS-04 44 33 11 0 11 0 0 78 11 18
2008 AS-05 20 35 15 20 10 0 0 55 30 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 23 8 7 4 5 0 81 11 168
2019 AS-02 43 26 11 7 7 7 0 74 14 74
2019 AS-03 71 18 0 0 4 7 0 96 4 28
2019 AS-04 59 20 7 7 2 5 0 82 10 41
2019 AS-05 75 25 0 0 0 0 0 100 0 12
2018 AS 45 26 11 12 5 0 2 72 17 130
2018 AS-02 45 21 13 16 4 0 2 67 20 56
2018 AS-03 48 20 8 12 12 0 0 68 24 25
2018 AS-04 52 30 4 11 0 0 4 85 12 27
2018 AS-05 25 42 25 0 8 0 0 67 8 12
2017 AS 43 28 15 8 5 1 1 72 14 156
2017 AS-02 35 28 20 7 8 1 1 65 15 76
2017 AS-03 56 35 4 4 0 0 0 91 4 23
2017 AS-04 56 20 8 16 0 0 0 76 16 25
2017 AS-05 43 36 14 7 0 0 0 79 7 14
2011 AS 42 32 11 7 6 2 1 76 13 179
2011 AS-02 46 28 9 12 4 2 0 75 16 94
2011 AS-03 45 35 10 3 6 0 0 81 10 31
2011 AS-04 40 30 20 0 10 0 0 70 10 20
2011 AS-05 29 24 18 0 18 6 6 60 20 17
2008 AS 41 29 12 9 9 1 0 70 18 182
2008 AS-01 38 44 6 6 6 0 0 81 13 16
2008 AS-02 43 27 9 11 9 1 0 71 20 90
2008 AS-03 43 19 5 14 19 0 0 62 33 21
2008 AS-04 33 39 17 0 11 0 0 72 11 18
2008 AS-05 25 30 30 10 5 0 0 55 15 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 27 10 9 4 2 0 77 13 168
2019 AS-02 45 28 9 9 4 4 0 76 14 74
2019 AS-03 46 32 11 4 4 4 0 81 7 28
2019 AS-04 56 22 5 12 5 0 0 78 17 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 42 32 10 11 4 0 2 75 15 130
2018 AS-02 40 31 16 9 2 0 2 72 11 55
2018 AS-03 40 36 0 12 12 0 0 76 24 25
2018 AS-04 57 18 7 14 0 0 4 78 15 28
2018 AS-05 25 42 8 17 8 0 0 67 25 12
2017 AS 42 28 14 8 7 1 0 71 15 155
2017 AS-02 35 33 16 5 8 3 0 70 13 76
2017 AS-03 59 23 9 9 0 0 0 82 9 22
2017 AS-04 47 20 8 12 13 0 0 67 25 25
2017 AS-05 43 28 21 7 0 0 0 71 7 14
2011 AS 41 24 16 12 7 1 0 65 19 179
2011 AS-02 41 22 16 13 6 1 0 65 19 94
2011 AS-03 48 29 10 3 10 0 0 77 13 31
2011 AS-04 40 25 0 25 10 0 0 65 35 20
2011 AS-05 41 12 29 12 6 0 0 53 18 17
2008 AS 34 31 9 15 10 0 1 65 26 181
2008 AS-01 25 44 6 13 13 0 0 69 25 16
2008 AS-02 37 26 10 17 9 0 1 64 26 89
2008 AS-03 33 19 5 19 24 0 0 52 43 21
2008 AS-04 44 28 6 17 6 0 0 72 22 18
2008 AS-05 20 50 5 10 15 0 0 70 25 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 83 8 4 2 1 1 1 93 3 168
2019 AS-02 82 11 5 0 1 0 0 93 1 74
2019 AS-03 82 4 7 0 0 4 4 92 0 28
2019 AS-04 85 7 0 5 2 0 0 93 7 41
2019 AS-05 92 8 0 0 0 0 0 100 0 12
2017 AS 80 13 3 2 1 0 1 94 3 155
2017 AS-02 81 11 4 3 1 0 0 92 4 76
2017 AS-03 74 17 4 0 0 0 4 95 0 23
2017 AS-04 84 8 0 4 0 0 4 96 4 25
2017 AS-05 86 14 0 0 0 0 0 100 0 14
2011 AS 77 12 3 2 1 1 4 94 3 178
2011 AS-02 78 12 3 0 2 1 4 94 2 94
2011 AS-03 90 10 0 0 0 0 0 100 0 31
2011 AS-04 63 21 0 5 0 0 11 94 6 19
2011 AS-05 71 6 18 0 0 0 6 81 0 17
2008 AS 82 5 3 2 3 0 5 92 5 182
2008 AS-01 88 6 0 6 0 0 0 94 6 16
2008 AS-02 86 4 1 1 1 0 7 96 2 90
2008 AS-03 86 0 10 0 5 0 0 86 5 21
2008 AS-04 78 0 6 0 11 0 6 82 12 18
2008 AS-05 65 10 5 10 5 0 5 79 16 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 63 12 8 4 5 4 4 81 10 167
2019 AS-02 59 12 9 7 9 3 0 74 17 74
2019 AS-03 64 7 14 0 0 7 7 83 0 28
2019 AS-04 73 10 2 2 5 2 5 89 8 41
2019 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 47 20 8 6 9 6 3 74 17 156
2017 AS-02 42 17 10 9 12 7 3 66 23 76
2017 AS-03 57 26 4 0 4 0 9 90 5 23
2017 AS-04 52 8 8 8 12 12 0 68 23 25
2017 AS-05 36 43 0 7 0 7 7 92 8 14
2011 AS 44 22 12 3 10 3 5 73 15 180
2011 AS-02 40 19 13 4 14 4 6 66 20 95
2011 AS-03 55 29 3 3 6 0 3 87 10 31
2011 AS-04 50 25 10 0 5 5 5 83 6 20
2011 AS-05 47 18 18 6 0 6 6 73 7 17

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 14 10 2 4 4 0 83 7 168
2019 AS-02 58 16 12 4 5 4 0 77 10 74
2019 AS-03 75 14 4 0 0 7 0 96 0 28
2019 AS-04 71 12 7 2 5 2 0 85 8 41
2019 AS-05 92 8 0 0 0 0 0 100 0 12
2018 AS 59 21 10 5 4 0 2 81 9 128
2018 AS-02 56 26 9 4 4 0 2 83 8 54
2018 AS-03 48 24 12 8 8 0 0 72 16 25
2018 AS-04 70 11 7 7 0 0 4 85 8 27
2018 AS-05 58 17 17 0 8 0 0 75 8 12
2017 AS 48 27 11 6 4 4 0 77 11 156
2017 AS-02 44 29 10 8 4 5 0 77 12 76
2017 AS-03 52 35 4 0 4 4 0 91 5 23
2017 AS-04 59 16 8 5 8 5 0 78 13 25
2017 AS-05 50 28 22 0 0 0 0 78 0 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 62 14 11 8 3 2 0 78 11 167
2019 AS-02 61 12 14 5 5 3 0 75 11 74
2019 AS-03 68 14 4 7 4 4 0 85 11 28
2019 AS-04 68 8 10 15 0 0 0 75 15 40
2019 AS-05 75 25 0 0 0 0 0 100 0 12
2018 AS 47 27 8 11 5 0 1 75 16 131
2018 AS-02 43 36 7 7 5 0 2 80 13 56
2018 AS-03 44 20 8 20 8 0 0 64 28 25
2018 AS-04 64 11 7 14 4 0 0 75 18 28
2018 AS-05 25 42 17 8 8 0 0 67 17 12
2017 AS 47 26 12 6 7 1 1 74 14 156
2017 AS-02 42 25 13 9 8 1 1 69 17 76
2017 AS-03 52 39 4 0 4 0 0 91 4 23
2017 AS-04 56 20 12 4 9 0 0 76 12 25
2017 AS-05 43 36 14 7 0 0 0 79 7 14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 11 51 14 11 6 3 3 67 18 35
2019 AS-04 10 70 0 20 0 0 0 80 20 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 31 18 2 2 4 0 76 4 168
2019 AS-02 36 36 22 3 3 0 0 73 5 74
2019 AS-03 39 29 21 0 0 11 0 76 0 28
2019 AS-04 49 24 15 2 2 7 0 79 5 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 38 29 15 6 5 7 0 73 12 130
2018 AS-02 31 36 18 7 2 5 0 71 10 55
2018 AS-03 40 24 8 4 12 12 0 73 18 25
2018 AS-04 45 24 14 3 3 10 0 77 8 29
2018 AS-05 55 27 9 0 9 0 0 82 9 11
2017 AS 31 33 15 9 5 7 0 69 15 156
2017 AS-02 34 33 12 5 5 11 0 75 12 76
2017 AS-03 39 26 13 9 4 9 0 71 14 23
2017 AS-04 24 32 12 17 12 4 0 57 30 25
2017 AS-05 36 36 21 7 0 0 0 72 7 14
2011 AS 24 31 24 8 7 5 0 58 17 178
2011 AS-02 27 33 24 6 6 3 0 62 13 93
2011 AS-03 23 32 23 10 6 6 0 59 17 31
2011 AS-04 20 30 30 5 10 5 0 53 16 20
2011 AS-05 18 24 35 6 6 12 0 47 13 17

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 35 14 8 1 2 0 76 10 167
2019 AS-02 33 38 18 10 1 0 0 71 11 73
2019 AS-03 46 32 11 11 0 0 0 79 11 28
2019 AS-04 44 34 10 5 2 5 0 82 8 41
2019 AS-05 58 42 0 0 0 0 0 100 0 12
2018 AS 31 37 16 11 5 1 0 68 16 131
2018 AS-02 22 42 16 16 4 0 0 64 20 55
2018 AS-03 44 24 16 8 8 0 0 68 16 25
2018 AS-04 28 38 21 7 3 3 0 68 11 29
2018 AS-05 42 50 0 0 8 0 0 92 8 12
2017 AS 27 37 16 12 6 3 0 66 18 156
2017 AS-02 26 39 20 4 7 4 0 68 11 76
2017 AS-03 39 22 17 17 4 0 0 61 22 23
2017 AS-04 24 28 12 24 9 4 0 53 34 25
2017 AS-05 36 43 7 14 0 0 0 79 14 14
2011 AS 17 27 23 13 16 3 0 46 30 179
2011 AS-02 17 31 27 12 13 1 0 48 25 94
2011 AS-03 19 26 19 13 19 3 0 47 33 31
2011 AS-04 15 25 20 10 25 5 0 42 37 20
2011 AS-05 12 12 41 18 6 12 0 27 27 17
2008 AS 23 36 20 10 10 1 0 59 21 182
2008 AS-01 19 31 31 6 13 0 0 50 19 16
2008 AS-02 22 38 14 12 12 1 0 61 25 90
2008 AS-03 19 29 33 5 14 0 0 48 19 21
2008 AS-04 22 33 22 22 0 0 0 56 22 18
2008 AS-05 15 60 20 0 5 0 0 75 5 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 35 22 13 5 2 0 59 18 168
2019 AS-02 20 35 27 12 4 1 0 56 16 74
2019 AS-03 25 39 14 14 7 0 0 64 21 28
2019 AS-04 27 37 15 12 7 2 0 65 20 41
2019 AS-05 50 25 25 0 0 0 0 75 0 12
2018 AS 15 38 20 14 10 2 0 55 24 130
2018 AS-02 11 38 20 18 11 2 0 50 30 55
2018 AS-03 24 32 24 8 8 4 0 58 17 25
2018 AS-04 21 34 17 14 10 3 0 57 25 29
2018 AS-05 9 64 18 0 9 0 0 73 9 11
2017 AS 16 41 19 11 9 4 0 59 21 156
2017 AS-02 18 41 19 7 9 7 0 63 17 76
2017 AS-03 13 39 22 17 9 0 0 52 26 23
2017 AS-04 16 32 12 24 12 4 0 50 38 25
2017 AS-05 22 50 14 7 7 0 0 72 14 14
2011 AS 11 28 22 25 11 4 0 40 37 178
2011 AS-02 10 37 18 25 9 2 0 47 34 93
2011 AS-03 13 19 23 26 13 6 0 34 41 31
2011 AS-04 15 10 25 35 10 5 0 26 47 20
2011 AS-05 0 29 35 18 6 12 0 33 27 17
2008 AS 13 34 25 16 9 3 0 48 26 182
2008 AS-01 13 50 19 13 6 0 0 63 19 16
2008 AS-02 12 33 28 14 12 0 0 46 27 90
2008 AS-03 10 33 14 19 14 10 0 47 37 21
2008 AS-04 11 33 33 22 0 0 0 44 22 18
2008 AS-05 10 30 35 10 5 10 0 44 17 20

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 19 38 20 19 4 0 0 57 23 167
2019 AS-02 19 35 16 27 3 0 0 54 30 74
2019 AS-03 18 39 21 21 0 0 0 57 21 28
2019 AS-04 15 50 18 10 8 0 0 65 18 40
2019 AS-05 50 17 25 0 8 0 0 67 8 12
2018 AS 14 27 17 25 16 2 0 41 41 130
2018 AS-02 9 35 24 16 15 2 0 44 31 55
2018 AS-03 20 20 12 24 24 0 0 40 48 25
2018 AS-04 18 11 18 29 21 4 0 30 52 28
2018 AS-05 25 33 8 25 8 0 0 58 33 12
2017 AS 13 33 16 21 17 1 0 46 37 156
2017 AS-02 16 34 18 20 12 1 0 50 32 76
2017 AS-03 9 26 22 30 13 0 0 35 43 23
2017 AS-04 12 32 8 12 36 0 0 44 48 25
2017 AS-05 21 50 15 14 0 0 0 71 14 14
2011 AS 10 27 21 25 15 3 0 38 40 178
2011 AS-02 10 34 20 24 10 2 0 45 35 94
2011 AS-03 19 19 26 13 23 0 0 39 35 31
2011 AS-04 0 25 20 35 15 5 0 26 53 20
2011 AS-05 6 18 24 35 12 6 0 25 50 17
2008 AS 15 34 14 20 15 2 0 49 36 182
2008 AS-01 13 31 19 19 19 0 0 44 38 16
2008 AS-02 12 38 9 21 18 2 0 51 40 90
2008 AS-03 24 19 19 5 33 0 0 43 38 21
2008 AS-04 11 39 33 11 6 0 0 50 17 18
2008 AS-05 5 40 5 45 0 5 0 47 47 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 23 11 5 2 3 2 81 8 168
2019 AS-02 49 22 12 5 4 3 5 76 10 74
2019 AS-03 64 18 11 0 0 7 0 88 0 28
2019 AS-04 61 22 10 7 0 0 0 83 7 41
2019 AS-05 58 33 0 8 0 0 0 92 8 12
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 42 15 2 2 0 0 80 4 168
2019 AS-02 39 42 16 1 1 0 0 81 3 74
2019 AS-03 32 54 11 4 0 0 0 86 4 28
2019 AS-04 46 32 15 5 2 0 0 78 7 41
2019 AS-05 42 42 8 0 8 0 0 83 8 12
2018 AS 31 39 16 11 3 0 0 70 14 130
2018 AS-02 27 45 15 11 2 0 0 73 13 55
2018 AS-03 38 25 17 13 8 0 0 63 21 24
2018 AS-04 34 34 14 14 3 0 0 69 17 29
2018 AS-05 42 42 17 0 0 0 0 83 0 12
2017 AS 24 45 15 10 5 1 0 70 14 154
2017 AS-02 26 48 12 9 3 1 0 75 12 75
2017 AS-03 13 57 13 17 0 0 0 70 17 23
2017 AS-04 24 44 12 9 12 0 0 68 20 25
2017 AS-05 46 23 23 8 0 0 0 69 8 13
2011 AS 23 39 16 13 8 1 0 63 21 179
2011 AS-02 25 41 15 12 6 1 0 67 18 95
2011 AS-03 32 35 10 13 10 0 0 68 23 31
2011 AS-04 25 35 30 5 5 0 0 60 10 20
2011 AS-05 6 63 6 19 6 0 0 69 25 16

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 35 18 21 5 0 0 56 27 165
2019 AS-02 16 37 21 22 4 0 0 53 26 73
2019 AS-03 21 39 14 21 4 0 0 61 25 28
2019 AS-04 28 31 15 18 8 0 0 59 26 39
2019 AS-05 33 33 17 17 0 0 0 67 17 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 38 15 5 4 2 1 76 9 168
2019 AS-02 28 43 11 8 5 1 3 75 14 74
2019 AS-03 36 43 21 0 0 0 0 79 0 28
2019 AS-04 41 39 10 2 2 5 0 85 5 41
2019 AS-05 67 8 25 0 0 0 0 75 0 12
2018 AS 28 37 12 11 5 2 4 70 17 131
2018 AS-02 21 41 14 11 5 4 4 67 17 56
2018 AS-03 36 36 8 12 8 0 0 72 20 25
2018 AS-04 38 34 17 3 0 3 3 78 4 29
2018 AS-05 25 42 8 17 8 0 0 67 25 12
2017 AS 33 31 14 13 4 4 1 67 18 155
2017 AS-02 30 33 15 14 4 3 1 65 19 76
2017 AS-03 48 26 9 0 9 9 0 81 10 23
2017 AS-04 35 28 8 17 5 4 4 68 23 25
2017 AS-05 31 39 15 8 0 8 0 75 8 13
2011 AS 35 33 12 9 6 5 0 71 16 179
2011 AS-02 34 37 12 11 3 4 0 74 14 95
2011 AS-03 35 26 10 6 10 13 0 70 19 31
2011 AS-04 50 15 10 15 5 5 0 68 21 20
2011 AS-05 38 19 25 6 13 0 0 56 19 16
2008 AS 34 30 12 11 10 2 2 66 22 182
2008 AS-01 31 25 19 13 13 0 0 56 25 16
2008 AS-02 31 28 10 13 13 2 2 62 28 90
2008 AS-03 43 29 0 5 24 0 0 71 29 21
2008 AS-04 33 28 22 6 0 6 6 69 6 18
2008 AS-05 45 30 15 10 0 0 0 75 10 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 34 20 5 2 1 0 73 7 167
2019 AS-02 32 38 21 7 1 1 0 71 8 73
2019 AS-03 43 39 14 4 0 0 0 82 4 28
2019 AS-04 49 29 15 5 2 0 0 78 7 41
2019 AS-05 58 17 17 0 8 0 0 75 8 12
2018 AS 30 28 25 10 5 2 0 59 15 131
2018 AS-02 25 29 27 11 4 5 0 57 15 56
2018 AS-03 36 24 24 4 12 0 0 60 16 25
2018 AS-04 45 21 21 14 0 0 0 66 14 29
2018 AS-05 17 33 33 8 8 0 0 50 17 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 17 25 19 8 7 1 43 30 168
2019 AS-02 15 16 27 16 12 12 1 36 33 74
2019 AS-03 21 25 32 11 7 4 0 48 19 28
2019 AS-04 34 17 22 20 5 2 0 53 25 41
2019 AS-05 42 17 17 25 0 0 0 58 25 12
2018 AS 21 21 15 15 17 10 2 48 36 131
2018 AS-02 16 20 18 16 18 9 4 41 39 56
2018 AS-03 28 12 8 24 20 8 0 43 48 25
2018 AS-04 34 21 7 3 14 21 0 70 22 29
2018 AS-05 8 50 17 17 8 0 0 58 25 12
2017 AS 15 18 22 12 17 13 3 40 34 155
2017 AS-02 9 20 25 16 18 12 0 33 38 76
2017 AS-03 30 17 9 4 9 26 4 69 19 23
2017 AS-04 28 12 21 12 16 4 8 45 32 25
2017 AS-05 8 23 15 15 15 23 0 40 40 13
2011 AS 12 20 20 17 16 14 1 37 39 179
2011 AS-02 13 22 17 20 17 10 1 39 42 94
2011 AS-03 10 23 19 16 10 23 0 42 33 31
2011 AS-04 10 15 25 10 20 20 0 31 38 20
2011 AS-05 12 12 29 12 24 12 0 27 40 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 33 37 14 11 6 0 0 70 17 168
2019 AS-02 24 38 23 9 5 0 0 62 15 74
2019 AS-03 43 43 4 4 7 0 0 86 11 28
2019 AS-04 37 37 5 15 7 0 0 73 22 41
2019 AS-05 58 25 0 17 0 0 0 83 17 12
2018 AS 20 29 18 21 11 2 0 50 32 130
2018 AS-02 13 33 15 24 15 2 0 46 39 55
2018 AS-03 33 21 21 13 8 4 0 57 22 24
2018 AS-04 28 17 24 21 10 0 0 45 31 29
2018 AS-05 17 50 8 17 8 0 0 67 25 12
2017 AS 20 42 13 11 10 3 1 65 21 156
2017 AS-02 17 41 16 9 10 6 1 62 21 76
2017 AS-03 35 48 4 4 9 0 0 83 13 23
2017 AS-04 20 40 16 8 16 0 0 60 24 25
2017 AS-05 28 50 0 7 7 7 0 85 15 14
2011 AS 19 31 19 14 13 3 0 52 28 180
2011 AS-02 18 33 18 17 13 2 0 52 30 95
2011 AS-03 23 32 23 6 13 3 0 57 20 31
2011 AS-04 15 35 15 10 20 5 0 53 32 20
2011 AS-05 29 6 18 35 6 6 0 38 44 17
2008 AS 27 36 16 12 7 2 0 64 19 182
2008 AS-01 19 44 25 0 13 0 0 63 13 16
2008 AS-02 29 36 16 13 6 1 0 65 19 90
2008 AS-03 33 24 10 19 14 0 0 57 33 21
2008 AS-04 11 44 17 22 0 6 0 59 24 18
2008 AS-05 25 45 10 5 10 5 0 74 16 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 19 28 14 18 16 3 2 49 36 167
2019 AS-02 9 27 19 20 19 3 3 39 41 74
2019 AS-03 30 33 11 11 11 4 0 65 23 27
2019 AS-04 22 32 2 20 20 5 0 56 41 41
2019 AS-05 58 25 0 17 0 0 0 83 17 12
2018 AS 14 27 12 26 20 0 2 42 46 132
2018 AS-02 13 25 14 18 29 0 2 38 47 56
2018 AS-03 8 40 8 24 16 0 4 50 42 25
2018 AS-04 21 21 14 45 0 0 0 41 45 29
2018 AS-05 17 25 8 25 25 0 0 42 50 12
2017 AS 15 24 19 13 24 3 3 41 39 155
2017 AS-02 12 24 20 13 25 3 3 38 40 75
2017 AS-03 22 31 13 4 22 0 9 57 29 23
2017 AS-04 24 12 20 21 24 0 0 35 45 25
2017 AS-05 21 14 21 7 21 14 0 42 34 14
2011 AS 10 14 17 22 31 4 2 26 56 180
2011 AS-02 11 14 15 20 38 3 0 25 60 95
2011 AS-03 10 19 26 16 23 3 3 31 41 31
2011 AS-04 5 15 10 40 25 5 0 21 68 20
2011 AS-05 18 12 6 29 24 12 0 33 60 17
2008 AS 8 20 20 20 27 4 1 29 49 181
2008 AS-01 6 31 19 25 19 0 0 38 44 16
2008 AS-02 7 21 17 22 29 3 1 29 53 90
2008 AS-03 10 24 10 10 43 5 0 35 55 21
2008 AS-04 11 11 33 22 22 0 0 22 44 18
2008 AS-05 0 15 35 20 25 5 0 16 47 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 23 10 2 1 1 4 86 3 167
2019 AS-02 55 27 12 1 1 0 3 85 3 74
2019 AS-03 82 14 4 0 0 0 0 96 0 28
2019 AS-04 55 28 10 0 0 3 5 89 0 40
2019 AS-05 58 17 17 0 0 0 8 82 0 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 70 7 4 2 4 0 14 88 7 168
2019 AS-02 74 4 1 1 5 0 14 91 8 74
2019 AS-03 75 7 4 0 0 0 14 96 0 28
2019 AS-04 61 7 10 2 5 0 15 80 9 41
2019 AS-05 75 8 0 0 8 0 8 91 9 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 24 13 5 2 1 3 79 7 168
2019 AS-02 46 27 12 7 4 1 3 76 11 74
2019 AS-03 57 21 21 0 0 0 0 79 0 28
2019 AS-04 59 20 12 2 2 0 5 82 5 41
2019 AS-05 67 25 0 8 0 0 0 92 8 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 23 15 5 2 2 4 76 8 166
2019 AS-02 43 20 19 7 4 3 4 68 12 74
2019 AS-03 54 25 14 4 0 0 4 81 4 28
2019 AS-04 53 25 10 5 0 3 5 84 5 40
2019 AS-05 64 27 9 0 0 0 0 91 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 11 15 11 9 1 6 62 22 168
2019 AS-02 36 15 16 14 12 1 5 55 28 74
2019 AS-03 54 11 18 11 7 0 0 64 18 28
2019 AS-04 59 5 12 10 5 2 7 70 16 41
2019 AS-05 58 8 17 8 0 0 8 73 9 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 16 13 5 5 2 6 75 11 167
2019 AS-02 45 23 16 3 5 1 7 74 9 74
2019 AS-03 71 11 0 7 4 4 4 88 12 28
2019 AS-04 58 10 8 10 8 3 5 73 19 40
2019 AS-05 58 17 25 0 0 0 0 75 0 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 78 5 4 2 2 1 7 91 5 166
2019 AS-02 74 6 7 3 4 1 6 85 7 72
2019 AS-03 89 4 4 4 0 0 0 93 4 28
2019 AS-04 78 5 2 0 2 2 10 94 3 41
2019 AS-05 83 8 0 0 0 0 8 100 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 79 4 2 2 3 1 9 92 5 165
2019 AS-02 76 4 3 4 3 1 8 89 8 72
2019 AS-03 89 7 0 0 4 0 0 96 4 28
2019 AS-04 73 2 2 0 5 2 15 91 6 41
2019 AS-05 91 0 0 0 0 0 9 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 27 45 17 7 2 2 0 72 10 166
2019 AS-02 15 47 22 11 1 3 0 64 13 72
2019 AS-03 25 61 7 0 4 4 0 89 4 28
2019 AS-04 41 37 12 7 2 0 0 78 10 41
2019 AS-05 42 33 17 8 0 0 0 75 8 12
2018 AS 18 47 24 6 4 1 1 66 10 131
2018 AS-02 15 51 22 7 4 2 0 67 11 55
2018 AS-03 20 48 16 8 8 0 0 68 16 25
2018 AS-04 28 41 24 7 0 0 0 69 7 29
2018 AS-05 8 50 33 0 8 0 0 58 8 12
2017 AS 22 38 23 7 5 5 0 63 13 156
2017 AS-02 13 42 28 7 4 7 0 59 11 76
2017 AS-03 39 39 13 0 9 0 0 78 9 23
2017 AS-04 39 24 21 9 4 4 0 66 13 25
2017 AS-05 21 43 28 0 0 7 0 69 0 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 44 7 2 3 1 0 87 5 168
2019 AS-02 32 54 7 3 4 0 0 86 7 74
2019 AS-03 57 39 4 0 0 0 0 96 0 28
2019 AS-04 56 27 5 2 5 5 0 87 8 41
2019 AS-05 42 58 0 0 0 0 0 100 0 12
2018 AS 41 37 12 5 2 2 0 80 8 129
2018 AS-02 38 38 9 7 4 4 0 79 11 55
2018 AS-03 42 42 13 0 4 0 0 83 4 24
2018 AS-04 59 24 10 7 0 0 0 83 7 29
2018 AS-05 17 58 17 8 0 0 0 75 8 12
2017 AS 42 37 12 4 3 1 0 81 7 156
2017 AS-02 37 39 15 5 1 3 0 78 7 76
2017 AS-03 57 35 4 0 4 0 0 91 4 23
2017 AS-04 47 33 12 0 8 0 0 80 8 25
2017 AS-05 43 36 14 7 0 0 0 79 7 14
2011 AS 34 35 15 7 6 4 0 72 13 178
2011 AS-02 34 44 7 5 7 2 0 79 13 94
2011 AS-03 42 13 23 6 6 10 0 61 14 31
2011 AS-04 40 20 10 20 5 5 0 63 26 20
2011 AS-05 31 25 38 6 0 0 0 56 6 16

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 46 35 14 2 1 2 0 82 3 167
2019 AS-02 36 45 14 3 1 1 0 82 4 73
2019 AS-03 64 29 7 0 0 0 0 93 0 28
2019 AS-04 51 27 15 2 0 5 0 82 3 41
2019 AS-05 58 25 8 8 0 0 0 83 8 12
2018 AS 36 39 15 5 4 2 0 76 9 128
2018 AS-02 38 40 11 7 4 0 0 78 11 55
2018 AS-03 38 29 25 4 4 0 0 67 8 24
2018 AS-04 34 45 14 0 3 3 0 82 4 29
2018 AS-05 33 33 17 8 0 8 0 73 9 12
2017 AS 44 28 15 4 4 4 0 76 9 155
2017 AS-02 45 24 17 5 3 5 0 74 8 75
2017 AS-03 57 26 9 4 4 0 0 83 9 23
2017 AS-04 44 35 12 0 8 0 0 80 8 25
2017 AS-05 36 29 14 7 7 7 0 69 15 14

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 32 7 2 1 0 0 90 3 168
2019 AS-02 50 41 8 0 1 0 0 91 1 74
2019 AS-03 86 4 11 0 0 0 0 89 0 28
2019 AS-04 56 32 2 10 0 0 0 88 10 41
2019 AS-05 67 33 0 0 0 0 0 100 0 12
2018 AS 56 28 9 4 2 0 0 84 6 128
2018 AS-02 54 31 11 2 2 0 0 85 4 54
2018 AS-03 54 25 8 4 8 0 0 79 13 24
2018 AS-04 66 21 7 7 0 0 0 86 7 29
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 49 35 9 3 4 0 0 84 7 156
2017 AS-02 49 37 10 1 3 0 0 86 4 76
2017 AS-03 61 31 0 0 9 0 0 91 9 23
2017 AS-04 44 28 12 8 9 0 0 72 16 25
2017 AS-05 50 43 7 0 0 0 0 93 0 14
2011 AS 41 37 12 4 4 1 0 79 8 179
2011 AS-02 44 38 9 3 5 1 0 83 9 94
2011 AS-03 45 29 16 0 6 3 0 77 7 31
2011 AS-04 45 30 10 10 5 0 0 75 15 20
2011 AS-05 29 35 29 6 0 0 0 65 6 17
2008 AS 40 42 8 4 5 1 0 82 9 182
2008 AS-01 38 44 6 0 13 0 0 81 13 16
2008 AS-02 38 43 8 8 3 0 0 81 11 90
2008 AS-03 48 14 14 5 19 0 0 62 24 21
2008 AS-04 39 56 6 0 0 0 0 94 0 18
2008 AS-05 45 55 0 0 0 0 0 100 0 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 28 15 5 2 1 0 78 7 166
2019 AS-02 46 30 19 4 1 0 0