2019 Public Service Employee Survey Results for Human Resources Directorate

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Public Prosecution Service of Canada 29 47 4 14 7 0 0 75 21 582
2019 Headquarters 48 41 3 6 1 0 0 89 7 112
2019 Corporate Services 51 38 3 8 0 0 0 89 8 63
2019 Human Resources Directorate 42 42 4 12 0 0 0 84 12 24

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Public Prosecution Service of Canada 73 15 5 4 2 0 2 89 6 580
2019 Headquarters 68 18 6 6 1 0 1 86 8 111
2019 Corporate Services 73 17 2 7 0 0 2 92 7 62
2019 Human Resources Directorate 74 13 0 9 0 0 5 91 9 23

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Public Prosecution Service of Canada 41 37 6 11 5 0 0 78 16 580
2019 Headquarters 61 28 6 5 0 0 1 90 5 112
2019 Corporate Services 65 27 3 3 0 0 2 93 3 63
2019 Human Resources Directorate 58 33 4 4 0 0 0 92 4 24

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Public Prosecution Service of Canada 24 41 9 17 8 0 0 65 26 579
2019 Headquarters 45 32 8 11 3 0 1 78 14 111
2019 Corporate Services 45 33 8 8 3 0 2 80 12 62
2019 Human Resources Directorate 25 42 9 21 4 0 0 67 25 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Public Prosecution Service of Canada 41 36 10 10 3 0 0 76 14 581
2019 Headquarters 63 30 7 0 0 0 0 93 0 111
2019 Corporate Services 69 26 5 0 0 0 0 95 0 62
2019 Human Resources Directorate 58 33 9 0 0 0 0 91 0 24

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Public Prosecution Service of Canada 35 32 11 12 10 1 0 67 23 581
2019 Headquarters 59 29 6 4 2 0 0 88 5 112
2019 Corporate Services 67 25 7 0 2 0 0 92 2 63
2019 Human Resources Directorate 59 25 12 0 4 0 0 84 4 24

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Public Prosecution Service of Canada 42 37 9 8 4 0 0 79 11 583
2019 Headquarters 56 30 10 2 3 0 0 85 5 112
2019 Corporate Services 58 30 8 0 3 0 0 88 3 63
2019 Human Resources Directorate 54 25 13 0 8 0 0 79 8 24

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Public Prosecution Service of Canada 28 33 11 15 12 0 0 62 27 583
2019 Headquarters 45 33 9 11 2 0 1 78 13 112
2019 Corporate Services 51 29 8 10 2 0 0 80 11 63
2019 Human Resources Directorate 33 33 17 12 4 0 0 67 16 24

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Public Prosecution Service of Canada 34 40 11 10 5 0 0 74 15 579
2019 Headquarters 41 37 8 10 3 0 1 79 13 112
2019 Corporate Services 53 32 3 8 3 0 0 86 11 63
2019 Human Resources Directorate 42 46 0 8 4 0 0 88 12 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Public Prosecution Service of Canada 47 37 8 4 3 0 0 85 7 581
2019 Headquarters 58 33 6 3 0 0 0 91 3 112
2019 Corporate Services 68 26 5 2 0 0 0 94 2 63
2019 Human Resources Directorate 62 29 8 0 0 0 0 92 0 24

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Public Prosecution Service of Canada 35 32 10 12 12 0 0 67 23 582
2019 Headquarters 52 26 11 9 2 0 0 78 11 112
2019 Corporate Services 60 19 10 8 3 0 0 79 11 63
2019 Human Resources Directorate 37 30 17 16 0 0 0 67 16 24

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Public Prosecution Service of Canada 58 32 7 2 2 0 0 90 3 577
2019 Headquarters 61 30 6 2 1 0 0 91 3 111
2019 Corporate Services 65 24 10 0 2 0 0 88 2 62
2019 Human Resources Directorate 47 35 13 0 4 0 0 83 4 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Public Prosecution Service of Canada 33 34 10 15 8 0 0 66 24 582
2019 Headquarters 51 26 12 8 2 0 1 78 10 112
2019 Corporate Services 59 21 8 8 2 0 2 82 10 63
2019 Human Resources Directorate 45 21 8 21 0 0 4 70 22 24

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Public Prosecution Service of Canada 32 32 17 11 9 0 0 64 19 582
2019 Headquarters 55 27 10 7 1 0 0 82 8 112
2019 Corporate Services 66 21 8 5 0 0 0 87 5 63
2019 Human Resources Directorate 62 29 4 4 0 0 0 92 4 24

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Public Prosecution Service of Canada 25 40 11 15 9 0 0 65 24 574
2019 Headquarters 52 27 9 10 2 0 0 79 12 111
2019 Corporate Services 63 18 8 10 2 0 0 80 12 62
2019 Human Resources Directorate 42 25 8 25 0 0 0 67 25 24

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Public Prosecution Service of Canada 44 37 11 6 3 0 0 81 8 582
2019 Headquarters 57 27 10 5 2 0 0 84 6 112
2019 Corporate Services 65 21 11 3 0 0 0 86 3 63
2019 Human Resources Directorate 58 25 8 8 0 0 0 83 8 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Public Prosecution Service of Canada 19 30 22 12 15 0 0 50 28 576
2019 Headquarters 34 30 18 10 7 0 1 65 17 110
2019 Corporate Services 36 26 19 11 8 0 0 62 19 62
2019 Human Resources Directorate 22 26 20 16 16 0 0 47 33 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Public Prosecution Service of Canada 7 15 31 30 14 1 1 46 23 582
2019 Headquarters 9 17 33 27 12 1 1 40 27 112
2019 Corporate Services 6 21 37 24 11 2 0 35 28 63
2019 Human Resources Directorate 8 25 45 9 8 4 0 18 35 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Public Prosecution Service of Canada 11 17 26 25 20 1 1 46 28 580
2019 Headquarters 11 13 23 30 21 0 2 52 25 111
2019 Corporate Services 12 13 23 31 21 0 0 52 25 62
2019 Human Resources Directorate 25 29 26 21 0 0 0 21 54 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Public Prosecution Service of Canada 9 16 27 27 18 1 1 46 26 581
2019 Headquarters 3 16 23 28 27 0 3 57 20 112
2019 Corporate Services 0 16 28 27 28 0 2 56 16 63
2019 Human Resources Directorate 0 13 25 33 25 0 4 60 13 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Public Prosecution Service of Canada 5 11 35 32 15 0 1 48 16 577
2019 Headquarters 4 12 31 26 25 0 2 52 16 112
2019 Corporate Services 3 16 27 27 27 0 0 54 19 63
2019 Human Resources Directorate 8 25 38 17 12 0 0 29 33 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Public Prosecution Service of Canada 25 24 25 13 11 1 1 24 50 579
2019 Headquarters 15 19 27 20 15 1 4 37 36 112
2019 Corporate Services 15 24 26 18 16 0 2 34 40 63
2019 Human Resources Directorate 33 33 21 4 9 0 0 13 66 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Public Prosecution Service of Canada 20 18 25 18 15 1 3 34 40 579
2019 Headquarters 16 21 23 11 22 2 4 35 40 110
2019 Corporate Services 13 28 21 12 19 3 3 33 44 61
2019 Human Resources Directorate 24 41 26 4 0 4 0 5 68 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Public Prosecution Service of Canada 10 19 33 20 15 1 2 36 29 581
2019 Headquarters 4 10 31 27 26 0 3 54 14 112
2019 Corporate Services 2 12 34 24 26 0 2 51 14 63
2019 Human Resources Directorate 0 12 38 33 17 0 0 50 12 24

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Public Prosecution Service of Canada 14 25 33 17 9 0 1 26 40 582
2019 Headquarters 6 22 29 23 19 0 1 42 29 112
2019 Corporate Services 5 28 29 23 15 0 0 38 33 63
2019 Human Resources Directorate 12 38 29 8 13 0 0 21 50 24
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Public Prosecution Service of Canada 74 11 5 3 2 1 4 90 5 581
2019 Headquarters 69 20 4 6 0 0 1 90 6 112
2019 Corporate Services 78 15 2 5 0 0 0 94 5 63
2019 Human Resources Directorate 84 8 4 4 0 0 0 92 4 24

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Public Prosecution Service of Canada 22 25 17 14 14 6 1 52 30 580
2019 Headquarters 37 35 15 4 4 3 2 75 9 112
2019 Corporate Services 43 34 6 5 3 5 3 84 9 63
2019 Human Resources Directorate 43 41 4 0 0 4 9 95 0 24

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Public Prosecution Service of Canada 35 29 8 16 11 1 0 64 27 581
2019 Headquarters 56 28 5 9 3 0 0 84 11 112
2019 Corporate Services 68 23 2 6 2 0 0 91 7 63
2019 Human Resources Directorate 71 25 4 0 0 0 0 96 0 24

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Public Prosecution Service of Canada 43 31 8 11 6 0 0 75 17 577
2019 Headquarters 67 24 5 2 2 0 0 91 4 110
2019 Corporate Services 78 17 2 2 2 0 0 95 3 63
2019 Human Resources Directorate 92 8 0 0 0 0 0 100 0 24

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Public Prosecution Service of Canada 40 35 11 8 5 1 0 76 13 579
2019 Headquarters 59 28 7 5 1 0 0 86 6 111
2019 Corporate Services 70 20 5 5 0 0 0 90 5 62
2019 Human Resources Directorate 62 34 4 0 0 0 0 96 0 24
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Public Prosecution Service of Canada 43 24 18 6 4 1 4 70 11 581
2019 Headquarters 62 18 15 3 1 0 1 81 4 112
2019 Corporate Services 70 16 13 0 0 0 0 87 0 63
2019 Human Resources Directorate 58 25 17 0 0 0 0 83 0 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Public Prosecution Service of Canada 38 32 10 11 8 0 0 70 19 583
2019 Headquarters 46 32 12 8 2 0 1 78 10 112
2019 Corporate Services 51 31 10 8 0 0 0 82 8 63
2019 Human Resources Directorate 38 41 4 16 0 0 0 79 16 24

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Public Prosecution Service of Canada 48 25 12 7 6 1 0 74 13 582
2019 Headquarters 59 24 10 5 1 0 1 83 6 112
2019 Corporate Services 59 23 12 5 2 0 0 82 6 63
2019 Human Resources Directorate 51 29 17 4 0 0 0 79 4 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Public Prosecution Service of Canada 40 30 10 11 8 1 1 70 19 580
2019 Headquarters 50 27 11 9 1 1 1 78 10 111
2019 Corporate Services 54 25 12 10 0 0 0 79 10 63
2019 Human Resources Directorate 37 30 21 12 0 0 0 67 12 24

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Public Prosecution Service of Canada 82 8 4 1 1 0 3 93 3 579
2019 Headquarters 90 6 2 2 0 0 1 96 2 111
2019 Corporate Services 94 5 0 2 0 0 0 98 2 63
2019 Human Resources Directorate 92 4 0 4 0 0 0 96 4 24

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Public Prosecution Service of Canada 60 19 7 4 6 2 2 82 11 580
2019 Headquarters 80 14 2 2 0 1 1 96 2 112
2019 Corporate Services 89 10 2 0 0 0 0 98 0 63
2019 Human Resources Directorate 84 16 0 0 0 0 0 100 0 24

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Public Prosecution Service of Canada 59 20 11 4 6 1 0 79 10 582
2019 Headquarters 73 15 9 2 1 0 1 88 3 112
2019 Corporate Services 73 18 5 3 2 0 0 91 5 63
2019 Human Resources Directorate 63 21 8 8 0 0 0 84 8 24

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Public Prosecution Service of Canada 48 28 9 7 8 0 0 76 15 583
2019 Headquarters 62 23 6 5 3 0 1 85 8 112
2019 Corporate Services 64 26 2 5 3 0 0 90 8 63
2019 Human Resources Directorate 67 21 0 8 4 0 0 88 12 24

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Public Prosecution Service of Canada 17 55 8 17 0 3 0 74 17 105
2019 Headquarters 34 52 8 0 0 6 0 92 0 37
2019 Corporate Services 42 44 8 0 0 5 0 91 0 21
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Public Prosecution Service of Canada 39 29 11 9 8 4 0 70 18 583
2019 Headquarters 52 31 6 7 4 0 0 83 11 112
2019 Corporate Services 54 27 7 8 5 0 0 81 13 63
2019 Human Resources Directorate 34 33 8 16 8 0 0 67 24 24

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Public Prosecution Service of Canada 33 30 12 12 12 1 0 64 24 582
2019 Headquarters 50 28 11 5 5 0 1 78 11 112
2019 Corporate Services 51 29 8 10 2 0 0 81 11 63
2019 Human Resources Directorate 34 29 17 20 0 0 0 63 20 24

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Public Prosecution Service of Canada 25 30 15 15 12 4 0 57 28 582
2019 Headquarters 42 34 13 6 5 0 0 75 12 112
2019 Corporate Services 42 35 13 5 5 0 0 77 10 63
2019 Human Resources Directorate 38 25 20 4 12 0 0 63 17 24

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Public Prosecution Service of Canada 21 30 15 16 16 2 0 52 32 583
2019 Headquarters 33 34 15 15 4 0 0 67 19 112
2019 Corporate Services 27 42 15 11 5 0 0 69 16 63
2019 Human Resources Directorate 21 46 17 4 12 0 0 67 16 24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Public Prosecution Service of Canada 41 13 9 5 11 14 6 68 21 582
2019 Headquarters 67 22 5 1 0 4 1 93 1 111
2019 Corporate Services 70 18 7 2 0 3 0 92 2 62
2019 Human Resources Directorate 71 21 0 4 0 4 0 96 4 24
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Public Prosecution Service of Canada 27 39 16 9 7 1 0 67 16 579
2019 Headquarters 49 37 11 3 1 0 0 85 4 112
2019 Corporate Services 52 33 12 3 0 0 0 85 3 63
2019 Human Resources Directorate 42 37 13 8 0 0 0 79 8 24

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Public Prosecution Service of Canada 14 31 21 18 13 3 0 46 32 577
2019 Headquarters 24 42 18 10 5 1 0 67 16 111
2019 Corporate Services 28 43 16 10 3 0 0 71 13 62
2019 Human Resources Directorate 18 48 8 17 8 0 0 66 26 23

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Public Prosecution Service of Canada 38 33 11 9 8 1 0 72 17 581
2019 Headquarters 45 34 9 10 2 0 0 79 12 112
2019 Corporate Services 41 33 10 16 0 0 0 74 16 63
2019 Human Resources Directorate 38 37 13 12 0 0 0 75 12 24

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Public Prosecution Service of Canada 35 31 17 8 8 0 0 67 16 576
2019 Headquarters 48 32 14 6 0 0 0 80 6 111
2019 Corporate Services 46 34 11 8 0 0 0 80 8 62
2019 Human Resources Directorate 38 38 20 4 0 0 0 76 4 24

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Public Prosecution Service of Canada 18 20 14 16 20 10 1 43 40 579
2019 Headquarters 31 25 18 7 9 8 2 62 18 111
2019 Corporate Services 36 23 18 8 6 7 3 64 16 62
2019 Human Resources Directorate 30 24 30 8 4 4 0 57 12 24

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Public Prosecution Service of Canada 21 27 15 17 18 1 0 49 36 581
2019 Headquarters 37 29 12 15 6 0 1 67 21 112
2019 Corporate Services 39 28 13 15 5 0 0 67 20 63
2019 Human Resources Directorate 21 34 21 20 4 0 0 55 24 24

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Public Prosecution Service of Canada 18 22 12 17 27 2 2 42 46 583
2019 Headquarters 23 20 16 17 19 0 4 45 38 112
2019 Corporate Services 22 21 20 16 20 0 2 43 36 63
2019 Human Resources Directorate 21 33 21 12 13 0 0 54 25 24

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Public Prosecution Service of Canada 49 21 14 6 5 2 3 74 11 580
2019 Headquarters 55 21 12 5 3 0 4 79 8 112
2019 Corporate Services 57 25 11 5 2 0 2 83 6 63
2019 Human Resources Directorate 54 38 0 4 4 0 0 92 8 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Public Prosecution Service of Canada 61 8 6 3 6 3 13 82 11 581
2019 Headquarters 59 8 5 2 13 2 12 78 17 112
2019 Corporate Services 61 10 3 2 14 0 10 79 18 63
2019 Human Resources Directorate 59 4 4 4 12 0 17 76 19 24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Public Prosecution Service of Canada 37 25 18 7 10 1 2 64 17 581
2019 Headquarters 58 23 7 3 7 0 3 82 10 112
2019 Corporate Services 65 19 6 3 6 0 0 84 9 63
2019 Human Resources Directorate 63 17 12 4 4 0 0 80 8 24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Public Prosecution Service of Canada 36 24 16 9 10 2 3 63 20 580
2019 Headquarters 46 20 11 8 6 3 6 72 16 111
2019 Corporate Services 49 19 11 11 6 2 2 71 18 63
2019 Human Resources Directorate 45 17 13 21 0 0 4 65 22 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Public Prosecution Service of Canada 36 14 14 14 17 2 3 53 32 577
2019 Headquarters 55 17 8 6 10 0 5 76 16 111
2019 Corporate Services 63 19 3 7 8 0 0 82 14 62
2019 Human Resources Directorate 69 22 0 5 5 0 0 91 9 23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Public Prosecution Service of Canada 74 9 6 2 2 3 5 89 5 575
2019 Headquarters 73 10 6 2 2 0 8 90 4 109
2019 Corporate Services 70 10 9 3 3 0 5 84 6 61
2019 Human Resources Directorate 66 4 8 4 4 0 12 81 10 24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Public Prosecution Service of Canada 73 8 4 4 3 5 3 89 7 579
2019 Headquarters 78 10 2 3 1 1 6 94 4 111
2019 Corporate Services 80 11 3 3 0 0 3 93 3 63
2019 Human Resources Directorate 87 4 4 0 0 0 4 96 0 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Public Prosecution Service of Canada 78 6 2 1 2 2 9 94 4 576
2019 Headquarters 83 5 0 1 0 0 11 99 1 110
2019 Corporate Services 89 6 0 0 0 0 5 100 0 63
2019 Human Resources Directorate 88 4 0 0 0 0 8 100 0 24

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Public Prosecution Service of Canada 21 39 16 14 7 3 0 61 22 583
2019 Headquarters 39 39 11 8 1 2 0 79 9 112
2019 Corporate Services 44 41 10 5 0 0 0 85 5 63
2019 Human Resources Directorate 37 55 8 0 0 0 0 92 0 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Public Prosecution Service of Canada 31 37 14 8 8 2 0 69 17 579
2019 Headquarters 50 32 14 3 1 0 0 82 4 111
2019 Corporate Services 52 37 11 0 0 0 0 89 0 63
2019 Human Resources Directorate 46 46 8 0 0 0 0 92 0 24

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Public Prosecution Service of Canada 39 30 15 5 6 3 0 72 12 579
2019 Headquarters 51 29 16 1 1 1 1 82 2 112
2019 Corporate Services 51 34 15 0 0 0 0 85 0 63
2019 Human Resources Directorate 51 37 12 0 0 0 0 88 0 24

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Public Prosecution Service of Canada 47 32 7 8 6 0 0 79 14 581
2019 Headquarters 65 27 4 4 0 0 0 92 4 112
2019 Corporate Services 67 28 3 2 0 0 0 95 2 63
2019 Human Resources Directorate 63 33 4 0 0 0 0 96 0 24

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Public Prosecution Service of Canada 34 29 15 12 10 1 0 63 22 581
2019 Headquarters 54 24 13 6 3 0 0 78 9 112
2019 Corporate Services 55 24 13 6 2 0 0 79 8 63
2019 Human Resources Directorate 47 20 29 4 0 0 0 67 4 24

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Public Prosecution Service of Canada 33 32 14 12 9 0 0 65 21 582
2019 Headquarters 53 25 13 7 2 0 0 78 9 112
2019 Corporate Services 54 24 16 6 0 0 0 78 6 63
2019 Human Resources Directorate 42 25 25 8 0 0 0 67 8 24

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Public Prosecution Service of Canada 35 21 17 13 10 3 1 59 24 583
2019 Headquarters 45 22 18 11 4 1 0 68 14 112
2019 Corporate Services 46 19 20 11 3 2 0 66 14 63
2019 Human Resources Directorate 33 25 22 12 4 4 0 61 17 24
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Public Prosecution Service of Canada 19 40 41 581
2019 Headquarters 25 34 41 112
2019 Corporate Services 21 38 41 63
2019 Human Resources Directorate 32 25 43 24

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Public Prosecution Service of Canada 10 16 46 15 1 12 111
2019 Headquarters 13 14 54 4 4 11 29
2019 Corporate Services 5 22 58 0 8 7 14
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Public Prosecution Service of Canada 34 45 8 8 3 0 2 81 11 582
2019 Headquarters 47 32 12 4 3 0 2 81 7 112
2019 Corporate Services 42 41 10 3 2 0 3 85 5 63
2019 Human Resources Directorate 49 38 4 0 4 0 4 91 5 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Public Prosecution Service of Canada 49 26 11 6 2 4 2 80 9 581
2019 Headquarters 65 18 8 3 1 3 2 87 4 112
2019 Corporate Services 70 19 7 2 0 0 3 92 2 63
2019 Human Resources Directorate 71 16 4 4 0 0 4 91 4 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Public Prosecution Service of Canada 16 84 582
2019 Headquarters 10 90 112
2019 Corporate Services 11 89 63

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Public Prosecution Service of Canada 70 30 92

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Public Prosecution Service of Canada 54 46 92

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Public Prosecution Service of Canada 12 88 92

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Headquarters 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Public Prosecution Service of Canada 6 94 92
2019 Headquarters 0 100 11

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Public Prosecution Service of Canada 9 91 92
2019 Headquarters 0 100 11

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Public Prosecution Service of Canada 37 63 92

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Public Prosecution Service of Canada 30 70 92

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Public Prosecution Service of Canada 49 51 92

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Public Prosecution Service of Canada 38 62 92

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Public Prosecution Service of Canada 35 65 92

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Public Prosecution Service of Canada 55 45 92
2019 Headquarters 55 45 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Public Prosecution Service of Canada 37 63 92
2019 Headquarters 46 54 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Public Prosecution Service of Canada 0 100 92
2019 Headquarters 0 100 11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Public Prosecution Service of Canada 7 93 92
2019 Headquarters 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Public Prosecution Service of Canada 6 94 92

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Public Prosecution Service of Canada 45 55 92

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Public Prosecution Service of Canada 24 76 92

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Public Prosecution Service of Canada 14 86 92

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Public Prosecution Service of Canada 43 57 92
2019 Headquarters 56 44 11

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Public Prosecution Service of Canada 14 86 92

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Public Prosecution Service of Canada 9 91 92

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Public Prosecution Service of Canada 16 84 92

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Public Prosecution Service of Canada 6 94 92

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Public Prosecution Service of Canada 6 94 92

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Public Prosecution Service of Canada 9 91 92

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Public Prosecution Service of Canada 40 60 92

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Public Prosecution Service of Canada 22 78 583
2019 Headquarters 10 90 112
2019 Corporate Services 11 89 63

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Public Prosecution Service of Canada 14 13 17 10 14 26 5 40 36 581
2019 Headquarters 24 12 21 6 3 29 6 55 13 111
2019 Corporate Services 27 14 22 8 3 23 2 56 15 63
2019 Human Resources Directorate 17 16 29 8 0 30 0 47 12 24

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Public Prosecution Service of Canada 28 28 16 11 9 7 1 60 22 583
2019 Headquarters 45 32 10 5 3 6 0 81 8 112
2019 Corporate Services 48 36 6 5 3 2 0 85 8 63
2019 Human Resources Directorate 30 54 12 4 0 0 0 84 4 24
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Public Prosecution Service of Canada 9 91 581

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Public Prosecution Service of Canada 41 59 52

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Public Prosecution Service of Canada 75 25 52

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Public Prosecution Service of Canada 17 83 52

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Public Prosecution Service of Canada 12 88 52

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Public Prosecution Service of Canada 23 77 52

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Public Prosecution Service of Canada 46 54 52

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Public Prosecution Service of Canada 0 100 52

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Public Prosecution Service of Canada 24 76 52

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Public Prosecution Service of Canada 0 100 52

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Public Prosecution Service of Canada 15 85 52

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Public Prosecution Service of Canada 0 100 52

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Public Prosecution Service of Canada 16 84 52

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Public Prosecution Service of Canada 15 85 52

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Public Prosecution Service of Canada 0 100 52

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Public Prosecution Service of Canada 14 86 52

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Public Prosecution Service of Canada 69 31 52

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Public Prosecution Service of Canada 12 88 580
2019 Human Resources Directorate 0 100 24

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Public Prosecution Service of Canada 17 12 20 5 8 32 7 47 21 581
2019 Headquarters 24 11 24 2 1 28 10 57 4 112
2019 Corporate Services 26 13 29 2 2 25 5 54 5 63
2019 Human Resources Directorate 17 12 37 0 0 34 0 43 0 24

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Public Prosecution Service of Canada 35 25 16 7 6 11 1 68 14 582
2019 Headquarters 47 30 13 3 0 6 1 83 3 112
2019 Corporate Services 50 34 10 3 0 3 0 87 3 63
2019 Human Resources Directorate 30 62 8 0 0 0 0 92 0 24
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Public Prosecution Service of Canada 20 26 24 15 14 0 1 46 30 582
2019 Headquarters 30 27 21 13 8 0 1 57 21 112
2019 Corporate Services 30 35 16 15 3 0 0 66 18 63
2019 Human Resources Directorate 21 54 8 16 0 0 0 75 16 24

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Public Prosecution Service of Canada 9 18 27 21 25 0 0 27 46 582
2019 Headquarters 22 23 19 21 14 1 0 46 35 112
2019 Corporate Services 19 21 21 27 13 0 0 40 40 63
2019 Human Resources Directorate 4 21 16 34 25 0 0 25 58 24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Public Prosecution Service of Canada 23 33 23 12 9 1 1 56 21 578
2019 Headquarters 38 23 21 8 9 1 0 62 17 112
2019 Corporate Services 36 21 27 5 10 0 0 57 15 63
2019 Human Resources Directorate 21 30 30 4 16 0 0 50 20 24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Public Prosecution Service of Canada 11 19 17 21 31 1 0 30 52 580
2019 Headquarters 22 22 15 20 20 1 0 44 40 111
2019 Corporate Services 22 14 16 23 25 0 0 36 48 63
2019 Human Resources Directorate 8 13 8 25 45 0 0 21 70 24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Public Prosecution Service of Canada 28 22 20 12 16 0 3 51 28 583
2019 Headquarters 42 25 19 2 5 1 7 72 8 112
2019 Corporate Services 42 24 19 3 4 0 8 72 7 63
2019 Human Resources Directorate 30 25 24 4 8 0 9 60 13 24

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Public Prosecution Service of Canada 20 26 22 13 18 0 0 46 32 582
2019 Headquarters 33 31 20 9 5 1 1 65 14 112
2019 Corporate Services 34 29 21 10 5 0 2 64 15 63
2019 Human Resources Directorate 13 50 13 12 8 0 4 65 21 24

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Public Prosecution Service of Canada 28 34 20 9 8 0 0 62 17 577
2019 Headquarters 39 37 17 4 2 0 1 77 6 112
2019 Corporate Services 43 37 16 0 2 0 2 82 2 63
2019 Human Resources Directorate 34 33 25 0 4 0 4 70 4 24

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Public Prosecution Service of Canada 34 31 19 9 6 0 1 65 15 578
2019 Headquarters 38 29 19 11 3 0 0 67 14 112
2019 Corporate Services 38 33 15 12 2 0 0 71 14 63
2019 Human Resources Directorate 21 46 17 12 4 0 0 67 16 24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Public Prosecution Service of Canada 39 29 18 8 5 0 0 69 13 577
2019 Headquarters 41 28 19 11 2 0 0 69 12 112
2019 Corporate Services 48 26 17 8 2 0 0 74 9 63
2019 Human Resources Directorate 42 29 21 8 0 0 0 72 8 24

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Public Prosecution Service of Canada 40 25 17 7 11 0 0 65 18 574
2019 Headquarters 60 16 14 5 4 1 0 77 9 112
2019 Corporate Services 63 17 14 5 0 2 0 81 5 63
2019 Human Resources Directorate 51 21 24 4 0 0 0 72 4 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Public Prosecution Service of Canada 36 28 20 8 7 1 1 65 15 576
2019 Headquarters 47 23 19 6 4 1 1 71 9 111
2019 Corporate Services 50 24 21 5 0 0 0 74 5 63
2019 Human Resources Directorate 30 29 37 4 0 0 0 59 4 24

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Public Prosecution Service of Canada 50 24 15 5 4 0 1 76 9 577
2019 Headquarters 74 11 9 1 1 0 4 89 2 110
2019 Corporate Services 74 16 5 2 2 0 2 92 3 62
2019 Human Resources Directorate 61 22 8 0 4 0 5 87 4 23

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Public Prosecution Service of Canada 71 11 6 2 2 1 6 89 5 577
2019 Headquarters 79 6 6 0 0 1 9 94 0 112
2019 Corporate Services 80 8 5 0 0 0 7 95 0 63
2019 Human Resources Directorate 66 17 0 0 0 0 17 100 0 24

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Public Prosecution Service of Canada 69 12 7 5 5 1 1 82 10 582
2019 Headquarters 87 5 3 3 2 0 0 93 5 112
2019 Corporate Services 89 5 2 3 2 0 0 93 5 63
2019 Human Resources Directorate 96 0 0 4 0 0 0 96 4 24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Public Prosecution Service of Canada 50 28 14 4 3 0 1 79 7 582
2019 Headquarters 65 17 14 2 2 0 0 83 4 112
2019 Corporate Services 68 16 13 0 3 0 0 84 3 63
2019 Human Resources Directorate 63 25 12 0 0 0 0 88 0 24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Public Prosecution Service of Canada 55 19 12 6 6 1 1 75 13 580
2019 Headquarters 69 17 8 4 2 0 1 86 5 112
2019 Corporate Services 72 16 8 2 2 0 0 89 3 63
2019 Human Resources Directorate 76 8 12 4 0 0 0 84 4 24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Public Prosecution Service of Canada 53 13 7 2 2 0 23 86 5 578
2019 Headquarters 58 9 5 1 1 0 26 90 3 111
2019 Corporate Services 60 10 3 3 2 0 23 91 6 62
2019 Human Resources Directorate 62 4 4 4 0 0 26 89 6 23

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Public Prosecution Service of Canada 60 20 12 3 1 0 3 83 4 581
2019 Headquarters 73 15 5 1 1 0 5 92 2 112
2019 Corporate Services 79 10 5 2 2 0 3 92 3 63
2019 Human Resources Directorate 84 4 8 0 0 0 4 92 0 24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Public Prosecution Service of Canada 78 10 4 2 3 0 3 92 4 580
2019 Headquarters 83 8 2 3 2 1 1 93 5 112
2019 Corporate Services 84 7 1 3 2 2 2 94 5 63
2019 Human Resources Directorate 91 9 0 0 0 0 0 100 0 24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Public Prosecution Service of Canada 55 25 13 2 2 0 1 82 4 581
2019 Headquarters 59 22 13 5 0 0 0 82 5 112
2019 Corporate Services 59 25 11 5 0 0 0 84 5 63
2019 Human Resources Directorate 55 33 8 4 0 0 0 88 4 24

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Public Prosecution Service of Canada 7 23 40 17 12 0 0 31 29 583
2019 Headquarters 15 32 37 10 5 0 1 47 16 112
2019 Corporate Services 12 33 42 7 6 0 0 44 14 63
2019 Human Resources Directorate 9 25 46 12 8 0 0 34 20 24

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Public Prosecution Service of Canada 17 25 36 15 6 0 0 22 42 580
2019 Headquarters 7 21 35 23 14 0 0 37 29 112
2019 Corporate Services 6 25 38 19 11 0 0 30 32 63
2019 Human Resources Directorate 16 29 26 21 8 0 0 29 45 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Public Prosecution Service of Canada 26 40 16 11 6 1 0 67 17 580
2019 Headquarters 39 41 11 7 0 2 0 81 8 111
2019 Corporate Services 42 41 8 5 0 3 0 86 5 62
2019 Human Resources Directorate 30 45 16 4 0 4 0 79 4 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Public Prosecution Service of Canada 18 31 15 17 17 2 0 50 35 582
2019 Headquarters 35 37 12 10 4 3 0 74 14 112
2019 Corporate Services 37 41 7 8 2 5 0 82 10 63
2019 Human Resources Directorate 21 54 8 8 4 4 0 79 12 24
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Public Prosecution Service of Canada 17 83 583
2019 Headquarters 15 85 112
2019 Corporate Services 15 85 63
2019 Human Resources Directorate 8 92 24

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Public Prosecution Service of Canada 80 20 98
2019 Headquarters 94 6 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Public Prosecution Service of Canada 40 32 9 14 4 0 1 73 18 78
2019 Headquarters 59 20 0 20 0 0 0 80 20 15
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Public Prosecution Service of Canada 25 29 20 12 12 2 0 26 74 583
2019 Headquarters 31 28 20 9 11 1 1 32 68 112
2019 Corporate Services 34 30 19 7 6 2 2 35 65 63
2019 Human Resources Directorate 25 39 21 8 8 0 0 25 75 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Public Prosecution Service of Canada 57 43 422
2019 Headquarters 66 34 76
2019 Corporate Services 60 40 40
2019 Human Resources Directorate 61 39 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Public Prosecution Service of Canada 42 58 419
2019 Headquarters 33 67 76
2019 Corporate Services 34 66 40
2019 Human Resources Directorate 39 61 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Public Prosecution Service of Canada 10 24 17 16 25 1 6 37 44 421
2019 Headquarters 30 28 12 13 14 0 3 60 28 76
2019 Corporate Services 37 29 13 10 8 0 3 68 19 40
2019 Human Resources Directorate 40 33 11 11 6 0 0 73 16 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Public Prosecution Service of Canada 4 7 16 15 50 2 7 12 71 420
2019 Headquarters 7 13 10 17 43 1 9 22 67 76
2019 Corporate Services 8 19 9 17 39 3 5 29 61 40
2019 Human Resources Directorate 6 23 11 11 49 0 0 29 60 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Public Prosecution Service of Canada 42 18 14 7 10 1 9 66 19 579
2019 Headquarters 38 18 21 5 10 0 8 60 17 112
2019 Corporate Services 35 18 22 6 11 0 7 58 19 63
2019 Human Resources Directorate 29 25 28 4 4 0 9 60 9 24
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