2019 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 46 2 10 1 0 0 86 11 83
2019 Non-supervisor 46 41 2 9 1 0 0 87 10 226
2017 Supervisor 38 50 2 7 2 0 0 88 9 85
2017 Non-supervisor 42 47 3 6 3 0 0 88 9 249
2014 Supervisor 45 46 1 6 2 0 0 91 8 95
2014 Non-supervisor 43 44 3 8 1 0 0 87 10 249
2011 Supervisor 44 41 7 6 1 0 0 85 7 111
2011 Non-supervisor 47 46 2 2 3 0 0 93 5 254
2008 Supervisor 41 54 1 4 0 0 0 95 4 91
2008 Non-supervisor 46 43 3 4 3 0 0 89 8 202

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 62 20 4 3 11 0 0 83 14 82
2019 Non-supervisor 62 20 5 8 5 0 0 82 13 225
2017 Supervisor 58 22 6 6 9 0 0 80 15 85
2017 Non-supervisor 59 21 7 9 4 0 0 81 13 248
2014 Supervisor 72 16 2 6 3 0 0 89 9 95
2014 Non-supervisor 55 22 6 11 6 0 0 77 17 249
2011 Supervisor 69 14 1 12 4 0 0 83 16 111
2011 Non-supervisor 59 27 4 6 5 0 0 86 10 253
2008 Supervisor 63 17 6 8 7 0 0 80 14 90
2008 Non-supervisor 54 24 8 9 6 0 1 78 14 200

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 57 32 4 5 1 0 0 89 6 81
2019 Non-supervisor 52 31 7 6 3 0 0 84 10 225
2017 Supervisor 53 28 8 9 2 0 0 81 12 85
2017 Non-supervisor 47 37 4 9 3 0 0 84 12 248
2014 Supervisor 68 27 0 4 1 0 0 95 5 95
2014 Non-supervisor 52 32 7 6 4 0 0 84 10 249
2011 Supervisor 56 29 4 7 3 0 0 86 10 110
2011 Non-supervisor 42 38 7 10 4 0 0 79 14 253

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 26 51 10 8 4 0 0 78 12 83
2019 Non-supervisor 29 42 12 13 3 0 0 72 17 224
2018 Supervisor 24 48 11 12 3 0 1 74 15 91
2018 Non-supervisor 28 43 11 13 4 1 0 72 17 247
2017 Supervisor 30 35 14 16 5 0 0 65 21 85
2017 Non-supervisor 30 40 13 11 7 0 0 70 17 248
2014 Supervisor 38 41 13 7 1 0 0 79 8 95
2014 Non-supervisor 32 43 12 11 2 0 0 75 13 249
2011 Supervisor 33 40 15 7 4 0 0 74 12 111
2011 Non-supervisor 39 42 6 7 5 0 1 82 12 253
2008 Supervisor 30 46 7 14 2 1 0 77 16 92
2008 Non-supervisor 31 41 9 12 5 0 1 73 18 203

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 33 8 4 0 0 0 88 4 83
2019 Non-supervisor 47 37 8 5 3 0 0 84 8 223
2017 Supervisor 54 33 7 2 4 0 0 87 6 83
2017 Non-supervisor 50 36 6 7 2 0 0 86 8 247
2014 Supervisor 60 36 2 0 1 1 0 97 1 95
2014 Non-supervisor 57 33 8 2 1 0 0 90 2 248

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 36 14 15 6 0 0 65 21 83
2019 Non-supervisor 52 31 9 5 3 0 0 83 8 226
2018 Supervisor 39 38 8 6 8 0 0 77 15 91
2018 Non-supervisor 50 37 5 7 1 0 0 87 8 246
2017 Supervisor 38 31 6 11 14 0 0 69 25 85
2017 Non-supervisor 50 32 6 8 4 0 0 82 12 248
2014 Supervisor 39 36 13 6 4 0 1 76 10 94
2014 Non-supervisor 53 29 9 6 3 0 1 82 9 248
2011 Supervisor 35 41 4 12 8 0 0 76 20 111
2011 Non-supervisor 48 31 10 8 3 0 0 79 11 254

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 46 9 8 1 0 0 83 9 83
2019 Non-supervisor 32 43 12 7 5 0 0 76 12 226
2018 Supervisor 36 47 10 7 1 0 0 82 8 91
2018 Non-supervisor 34 40 11 10 4 0 0 74 15 246
2017 Supervisor 37 47 6 7 4 0 0 84 10 85
2017 Non-supervisor 28 48 12 8 4 0 0 76 12 249
2014 Supervisor 46 42 5 4 2 0 0 89 6 95
2014 Non-supervisor 31 46 12 8 4 0 0 77 12 249
2011 Supervisor 40 41 12 7 1 0 0 80 8 111
2011 Non-supervisor 32 41 11 12 4 0 0 73 17 254
2008 Supervisor 43 44 8 4 1 0 0 87 5 91
2008 Non-supervisor 28 47 10 10 4 0 0 75 14 201

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 41 11 13 6 0 0 70 19 83
2019 Non-supervisor 33 41 10 13 4 0 0 73 17 226
2018 Supervisor 36 33 15 10 6 0 0 69 16 91
2018 Non-supervisor 31 36 14 12 8 0 0 67 19 246
2017 Supervisor 28 36 18 11 7 0 0 64 18 85
2017 Non-supervisor 33 41 11 9 5 0 0 75 14 249
2014 Supervisor 35 36 12 14 2 0 0 71 17 95
2014 Non-supervisor 32 38 11 13 5 0 0 70 18 247
2011 Supervisor 32 43 10 9 7 0 0 74 16 110
2011 Non-supervisor 35 37 11 10 6 0 0 72 16 254

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 56 11 7 4 0 0 79 10 83
2019 Non-supervisor 27 47 11 12 4 0 0 73 16 226
2018 Supervisor 25 44 13 12 5 0 0 70 17 91
2018 Non-supervisor 28 45 12 11 3 0 0 73 14 245
2017 Supervisor 22 45 12 15 6 0 0 67 21 85
2017 Non-supervisor 30 43 11 11 5 0 0 73 16 249

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 37 7 6 1 0 0 86 7 83
2019 Non-supervisor 40 43 10 6 1 0 0 83 7 226
2018 Supervisor 59 30 5 5 1 0 0 89 5 92
2018 Non-supervisor 46 44 6 3 0 0 0 90 4 249
2017 Supervisor 49 34 6 8 4 0 0 82 12 85
2017 Non-supervisor 40 44 8 6 2 0 0 84 8 249
2014 Supervisor 56 34 7 3 0 0 0 90 3 95
2014 Non-supervisor 43 40 9 5 3 0 0 83 8 249
2011 Supervisor 50 36 9 4 1 0 0 87 4 110
2011 Non-supervisor 41 46 6 4 2 0 0 87 7 254
2008 Supervisor 51 44 2 2 1 0 0 95 3 91
2008 Non-supervisor 50 36 7 5 2 0 0 86 7 202

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 46 12 8 10 0 0 71 18 81
2019 Non-supervisor 33 36 15 9 6 0 0 69 15 225
2018 Supervisor 28 47 13 9 2 0 0 75 12 92
2018 Non-supervisor 30 39 11 12 8 0 0 69 19 247
2017 Supervisor 27 36 20 9 7 0 0 63 16 85
2017 Non-supervisor 30 43 14 6 7 0 0 73 13 249

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 55 37 4 4 1 0 0 92 4 83
2019 Non-supervisor 49 35 11 3 1 0 0 85 4 224
2018 Supervisor 51 36 6 6 1 0 0 87 7 92
2018 Non-supervisor 47 37 11 5 1 0 0 84 6 246
2017 Supervisor 57 30 7 4 2 0 0 87 6 84
2017 Non-supervisor 45 40 13 2 0 0 0 85 2 249
2014 Supervisor 73 21 4 1 1 0 0 94 2 95
2014 Non-supervisor 63 28 7 2 0 0 0 91 2 248
2011 Supervisor 68 22 7 1 1 1 0 91 2 111
2011 Non-supervisor 58 33 6 2 1 0 0 91 3 252

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 54 12 6 4 0 0 79 9 82
2019 Non-supervisor 27 40 13 13 6 0 0 67 19 225
2018 Supervisor 28 53 8 10 1 0 0 81 11 92
2018 Non-supervisor 28 45 15 9 2 0 1 73 11 247
2017 Supervisor 37 47 4 7 5 0 0 84 11 84
2017 Non-supervisor 30 42 16 8 4 0 0 72 12 249
2014 Supervisor 37 44 9 6 3 0 0 82 9 95
2014 Non-supervisor 23 43 16 12 4 0 0 67 16 249
2011 Supervisor 46 31 10 12 2 0 0 77 14 111
2011 Non-supervisor 30 45 10 10 6 0 0 75 15 252

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 36 44 11 5 3 0 0 80 8 83
2019 Non-supervisor 34 38 14 11 4 0 0 72 14 224
2018 Supervisor 37 47 9 8 0 0 0 84 8 92
2018 Non-supervisor 38 35 14 9 5 0 0 73 14 249
2017 Supervisor 42 39 6 8 5 0 0 81 13 84
2017 Non-supervisor 38 37 15 7 4 0 0 75 11 249
2014 Supervisor 46 36 12 4 1 0 0 82 5 95
2014 Non-supervisor 35 37 16 9 3 0 0 72 12 249

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 21 55 8 12 3 0 0 76 15 79
2019 Non-supervisor 32 42 16 5 4 0 0 75 9 224
2018 Supervisor 22 49 12 13 3 0 1 72 16 92
2018 Non-supervisor 30 38 17 11 4 0 1 68 15 249
2017 Supervisor 32 39 12 7 10 0 0 71 17 84
2017 Non-supervisor 37 40 11 8 4 0 0 77 12 249
2014 Supervisor 45 37 11 5 1 0 0 83 6 95
2014 Non-supervisor 38 36 16 6 3 0 0 75 10 249
2011 Supervisor 43 33 11 11 2 0 0 76 13 110
2011 Non-supervisor 39 40 9 7 3 1 0 80 10 253

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 44 12 5 1 0 0 82 6 83
2019 Non-supervisor 36 42 12 9 1 0 0 78 10 222
2018 Supervisor 42 40 13 4 1 0 0 83 5 91
2018 Non-supervisor 37 43 12 7 1 0 0 80 8 246
2017 Supervisor 39 42 9 4 5 0 0 82 9 84
2017 Non-supervisor 38 44 11 5 3 0 0 82 8 248
2014 Supervisor 47 43 4 3 2 0 0 91 5 95
2014 Non-supervisor 41 40 8 6 3 1 0 82 10 249
2011 Supervisor 45 39 9 5 1 1 0 85 6 111
2011 Non-supervisor 39 39 12 8 3 0 0 78 11 253
2008 Supervisor 51 38 4 5 1 0 0 89 7 92
2008 Non-supervisor 36 48 9 4 2 0 0 84 7 202

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 21 31 25 14 0 0 30 39 82
2019 Non-supervisor 39 35 18 6 3 0 0 74 8 223
2018 Supervisor 13 31 28 14 15 0 0 43 29 90
2018 Non-supervisor 42 31 17 7 2 0 1 74 9 249
2017 Supervisor 14 29 18 21 18 0 0 43 39 85
2017 Non-supervisor 31 39 20 8 1 0 0 71 9 249
2014 Supervisor 14 27 23 18 13 0 4 42 33 95
2014 Non-supervisor 40 39 15 5 2 0 0 79 7 249
2011 Supervisor 20 28 30 12 11 0 0 48 23 110
2011 Non-supervisor 44 33 16 5 2 0 0 77 7 254
2008 Supervisor 14 32 26 20 9 0 0 46 28 92
2008 Non-supervisor 39 32 18 9 2 0 0 71 11 202

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 14 38 37 10 0 0 0 10 53 83
2019 Non-supervisor 12 27 35 17 9 0 0 26 39 225
2018 Supervisor 13 43 33 11 0 0 0 11 56 92
2018 Non-supervisor 12 25 37 19 4 2 1 24 38 248
2017 Supervisor 17 52 23 5 2 0 1 7 70 85
2017 Non-supervisor 17 34 31 9 5 0 4 15 53 246
2014 Supervisor 10 33 38 11 6 0 2 18 43 95
2014 Non-supervisor 7 28 36 19 8 0 2 28 35 249
2011 Supervisor 12 30 42 14 1 0 1 15 42 110
2011 Non-supervisor 11 19 36 22 9 0 4 32 31 254
2008 Supervisor 8 37 37 14 2 0 2 17 46 92
2008 Non-supervisor 10 20 40 16 9 0 4 27 32 203

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 39 33 15 2 0 0 17 51 82
2019 Non-supervisor 12 23 34 17 12 0 1 30 36 225
2018 Supervisor 20 36 28 14 3 0 0 17 55 91
2018 Non-supervisor 15 30 23 21 10 1 1 31 46 247
2017 Supervisor 22 47 19 8 2 1 0 10 70 84
2017 Non-supervisor 22 23 32 9 8 2 4 18 48 247
2014 Supervisor 10 29 30 19 9 0 2 29 40 95
2014 Non-supervisor 9 20 30 24 12 1 3 38 31 248
2011 Supervisor 11 25 26 30 7 0 2 38 36 110
2011 Non-supervisor 8 15 31 26 15 0 4 43 25 254
2008 Supervisor 12 23 30 22 10 1 2 33 36 92
2008 Non-supervisor 7 19 32 21 14 2 4 38 28 201

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 22 31 33 12 3 0 0 15 53 83
2019 Non-supervisor 20 27 30 12 8 1 2 21 48 226
2018 Supervisor 13 28 31 24 2 0 1 27 42 92
2018 Non-supervisor 14 25 35 18 5 2 1 23 40 246
2017 Supervisor 8 32 44 15 1 0 0 16 40 84
2017 Non-supervisor 14 24 31 20 6 1 3 28 40 248
2014 Supervisor 12 19 41 22 2 0 3 25 33 95
2014 Non-supervisor 8 26 35 16 8 2 5 26 36 247
2011 Supervisor 19 20 37 18 5 0 1 23 39 110
2011 Non-supervisor 11 22 36 15 11 1 4 28 35 253
2008 Supervisor 10 30 35 21 3 0 1 24 41 92
2008 Non-supervisor 15 23 29 19 7 1 5 28 41 201

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 31 40 12 4 0 0 16 44 83
2019 Non-supervisor 13 18 39 18 11 1 0 29 31 225
2018 Supervisor 4 36 40 18 2 0 0 20 40 92
2018 Non-supervisor 8 18 40 22 11 1 0 33 26 246
2017 Supervisor 7 29 50 11 4 0 0 14 36 83
2017 Non-supervisor 11 17 39 22 7 0 3 30 30 245
2014 Supervisor 12 17 37 26 6 0 2 33 30 95
2014 Non-supervisor 4 17 33 32 13 0 1 45 21 245
2011 Supervisor 10 17 46 23 4 0 0 27 27 109
2011 Non-supervisor 3 13 32 32 16 1 3 50 17 249
2008 Supervisor 7 29 36 21 5 1 1 27 36 91
2008 Non-supervisor 8 15 32 29 11 0 3 42 25 202

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 27 35 25 9 4 0 0 13 62 83
2019 Non-supervisor 12 20 30 19 16 1 2 36 33 226
2018 Supervisor 22 39 23 12 4 0 1 16 61 91
2018 Non-supervisor 11 22 31 21 10 1 3 33 35 245
2017 Supervisor 17 28 43 7 3 1 1 11 46 85
2017 Non-supervisor 13 22 29 19 9 3 5 30 38 247
2014 Supervisor 17 33 31 15 2 0 2 18 51 95
2014 Non-supervisor 9 19 33 21 15 0 2 37 29 246
2011 Supervisor 25 36 26 9 4 0 0 13 61 110
2011 Non-supervisor 10 22 28 28 9 0 4 39 32 254
2008 Supervisor 25 37 23 7 7 1 1 13 63 92
2008 Non-supervisor 12 18 29 23 13 0 4 38 32 202

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 24 41 10 5 0 0 15 44 83
2019 Non-supervisor 17 23 27 19 11 1 1 31 42 223
2018 Supervisor 16 28 34 16 5 0 1 21 44 91
2018 Non-supervisor 16 25 24 20 10 4 1 31 44 247
2017 Supervisor 10 27 36 17 9 1 0 27 37 85
2017 Non-supervisor 12 21 31 20 8 3 5 31 36 247
2014 Supervisor 6 12 36 29 12 1 3 43 19 95
2014 Non-supervisor 7 12 28 28 17 1 7 48 21 248
2011 Supervisor 12 21 35 26 4 0 2 31 33 110
2011 Non-supervisor 10 20 24 23 16 1 6 42 32 254
2008 Supervisor 26 33 17 15 4 2 2 20 61 92
2008 Non-supervisor 16 28 22 20 7 1 6 29 48 202

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 12 27 40 17 4 0 0 21 38 81
2019 Non-supervisor 11 26 35 17 8 2 1 26 38 225
2018 Supervisor 6 29 44 16 5 0 0 21 35 92
2018 Non-supervisor 10 21 37 21 7 2 2 29 32 247
2017 Supervisor 8 28 44 14 5 1 0 19 36 84
2017 Non-supervisor 14 20 32 19 9 2 4 29 37 246
2014 Supervisor 6 16 44 27 2 1 3 30 24 95
2014 Non-supervisor 6 18 39 19 12 2 4 33 25 248

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 21 36 27 8 0 0 35 29 83
2019 Non-supervisor 6 12 35 30 15 1 1 46 19 225
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 70 15 7 2 6 0 0 85 8 82
2019 Non-supervisor 67 17 5 7 3 0 0 84 10 225
2017 Supervisor 71 16 2 9 1 0 0 87 10 85
2017 Non-supervisor 67 19 4 7 2 0 0 86 10 249
2014 Supervisor 74 17 0 4 5 0 0 91 9 95
2014 Non-supervisor 70 15 5 4 5 0 0 85 10 249
2011 Supervisor 72 13 6 6 2 0 0 86 8 111
2011 Non-supervisor 69 17 4 8 2 0 0 86 10 253
2008 Supervisor 69 14 2 8 5 1 0 84 13 91
2008 Non-supervisor 65 14 5 9 6 0 1 80 15 203

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 35 20 2 6 3 1 71 8 82
2019 Non-supervisor 31 26 14 8 7 9 5 66 18 225
2018 Supervisor 31 44 13 5 2 0 5 78 7 91
2018 Non-supervisor 24 29 16 9 7 9 6 62 19 248
2017 Supervisor 42 33 12 7 3 2 0 77 11 85
2017 Non-supervisor 32 34 13 7 7 4 2 71 15 248
2014 Supervisor 46 34 11 7 2 0 0 80 9 95
2014 Non-supervisor 31 26 15 10 8 6 4 63 21 248

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 58 27 5 6 4 0 0 85 10 83
2019 Non-supervisor 47 30 7 10 5 1 0 77 16 225
2018 Supervisor 59 27 7 4 1 1 1 88 5 91
2018 Non-supervisor 46 27 9 12 5 1 0 73 17 246
2017 Supervisor 58 30 4 4 4 0 0 88 8 85
2017 Non-supervisor 46 32 10 7 4 1 0 79 11 249
2014 Supervisor 63 24 8 1 3 0 0 88 4 95
2014 Non-supervisor 44 31 8 8 6 2 0 77 14 249

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 42 3 2 4 0 0 91 6 81
2019 Non-supervisor 56 33 4 5 3 0 0 88 8 226
2018 Supervisor 52 38 7 2 0 0 1 91 2 90
2018 Non-supervisor 54 33 7 4 1 0 1 88 5 248
2017 Supervisor 57 37 5 0 1 0 0 94 1 84
2017 Non-supervisor 56 32 5 3 3 0 0 88 7 249
2014 Supervisor 58 38 2 1 1 0 0 96 2 95
2014 Non-supervisor 50 36 5 8 1 0 0 86 9 249

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 38 10 2 1 1 0 86 4 83
2019 Non-supervisor 47 37 8 5 3 0 0 84 8 226
2018 Supervisor 63 29 5 3 0 0 0 92 3 91
2018 Non-supervisor 44 38 12 4 1 0 0 82 6 247
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 63 28 7 1 1 0 0 91 2 83
2019 Non-supervisor 50 29 12 2 3 0 3 82 5 226

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 33 13 15 5 0 1 66 20 83
2019 Non-supervisor 45 35 8 10 2 0 1 80 12 226
2018 Supervisor 30 45 12 10 4 0 0 75 14 91
2018 Non-supervisor 40 36 11 9 3 1 0 77 12 248
2017 Supervisor 33 36 16 9 4 0 2 71 13 85
2017 Non-supervisor 43 39 7 6 5 0 0 82 11 249
2014 Supervisor 46 37 8 6 3 0 0 83 9 95
2014 Non-supervisor 45 36 9 5 4 0 0 82 9 248
2011 Supervisor 34 40 10 9 5 1 0 75 15 111
2011 Non-supervisor 43 39 7 8 3 0 0 82 11 253
2008 Supervisor 36 35 12 9 8 1 0 71 16 92
2008 Non-supervisor 42 33 8 10 6 0 0 75 17 203

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 27 22 7 3 1 1 67 11 83
2019 Non-supervisor 50 31 8 4 4 1 2 84 8 224
2018 Supervisor 40 36 14 6 4 0 0 76 10 91
2018 Non-supervisor 45 33 12 5 4 1 0 79 9 247
2017 Supervisor 42 27 9 12 7 1 2 72 19 85
2017 Non-supervisor 48 33 8 5 4 1 0 82 9 249
2014 Supervisor 52 31 12 4 1 0 0 82 5 95
2014 Non-supervisor 49 29 10 5 4 2 0 80 9 249
2011 Supervisor 49 25 12 6 6 2 0 76 12 111
2011 Non-supervisor 53 25 10 5 4 2 1 80 9 254
2008 Supervisor 52 22 11 10 2 2 1 76 12 92
2008 Non-supervisor 48 31 7 3 6 4 0 83 10 203

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 45 31 12 6 4 0 1 77 10 83
2019 Non-supervisor 45 31 11 9 2 0 1 78 11 226
2018 Supervisor 44 33 12 9 1 0 1 78 10 91
2018 Non-supervisor 44 32 10 9 4 0 1 77 13 247
2017 Supervisor 39 41 7 8 4 0 1 81 12 85
2017 Non-supervisor 45 33 9 7 5 0 0 78 13 249
2014 Supervisor 54 33 7 4 2 0 0 87 6 95
2014 Non-supervisor 46 32 10 6 5 0 0 79 11 249
2011 Supervisor 45 31 8 10 5 1 0 77 15 111
2011 Non-supervisor 47 31 8 7 8 0 0 78 14 252
2008 Supervisor 46 28 10 13 2 1 0 75 15 92
2008 Non-supervisor 46 29 7 10 6 0 0 76 17 203

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 14 5 6 3 1 0 87 8 82
2019 Non-supervisor 80 8 5 2 3 0 2 90 5 224
2017 Supervisor 77 12 5 5 1 0 0 89 6 85
2017 Non-supervisor 81 10 5 2 2 0 0 91 4 247
2014 Supervisor 86 9 1 3 1 0 0 95 4 95
2014 Non-supervisor 79 11 4 4 1 0 0 91 5 249
2011 Supervisor 79 11 4 5 1 1 0 91 6 110
2011 Non-supervisor 80 13 3 2 1 0 0 94 4 254
2008 Supervisor 73 12 3 7 4 1 0 86 11 92
2008 Non-supervisor 80 10 1 4 3 0 1 92 7 203

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 59 26 8 1 5 1 1 87 5 82
2019 Non-supervisor 64 22 5 5 3 0 1 87 8 226
2017 Supervisor 66 22 2 2 3 1 2 91 6 85
2017 Non-supervisor 69 18 5 3 3 2 1 89 6 248
2014 Supervisor 57 25 10 2 2 1 3 86 4 95
2014 Non-supervisor 63 16 8 4 2 4 3 85 7 249
2011 Supervisor 49 31 6 7 3 1 4 84 11 111
2011 Non-supervisor 52 22 4 9 9 2 1 77 19 253

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 52 24 10 6 4 1 2 79 11 83
2019 Non-supervisor 65 22 8 2 2 1 0 89 4 226
2018 Supervisor 63 20 8 6 3 1 0 84 8 90
2018 Non-supervisor 56 27 8 6 3 1 0 83 8 247
2017 Supervisor 59 21 12 5 2 1 0 80 7 85
2017 Non-supervisor 58 27 8 4 3 1 0 85 7 249

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 30 19 6 4 0 0 71 10 83
2019 Non-supervisor 51 29 10 7 2 0 0 81 9 226
2018 Supervisor 38 38 14 6 4 0 0 76 10 91
2018 Non-supervisor 45 30 14 7 4 0 0 75 11 247
2017 Supervisor 50 21 14 6 7 0 1 72 13 85
2017 Non-supervisor 51 31 7 7 4 0 0 82 11 249
2014 Supervisor 57 27 7 7 2 0 0 84 9 95
2014 Non-supervisor 54 26 9 5 4 1 0 81 10 249

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 43 17 11 2 4 1 69 13 83
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 49 19 9 7 0 0 65 16 83
2019 Non-supervisor 38 33 13 6 5 5 0 75 12 223
2018 Supervisor 26 36 26 3 4 3 1 65 8 91
2018 Non-supervisor 33 35 15 8 3 7 0 73 11 249
2017 Supervisor 26 35 14 15 8 2 0 62 23 85
2017 Non-supervisor 30 33 16 10 5 6 0 67 16 249
2014 Supervisor 34 40 11 9 3 2 0 76 13 94
2014 Non-supervisor 27 39 15 7 3 9 0 72 11 249
2011 Supervisor 23 31 17 19 6 4 0 56 27 110
2011 Non-supervisor 22 35 20 7 8 8 0 62 16 254

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 46 20 14 6 0 0 60 19 82
2019 Non-supervisor 36 29 14 13 7 2 0 66 20 224
2018 Supervisor 20 36 28 8 6 1 0 57 14 92
2018 Non-supervisor 23 35 21 14 5 2 0 60 19 249
2017 Supervisor 16 33 14 27 10 0 0 49 37 85
2017 Non-supervisor 24 32 23 13 6 2 0 57 19 249
2014 Supervisor 34 41 7 12 4 1 0 76 17 94
2014 Non-supervisor 22 40 19 9 7 3 0 64 16 249
2011 Supervisor 24 35 13 16 11 0 0 59 28 110
2011 Non-supervisor 25 35 15 12 10 2 1 62 22 252
2008 Supervisor 24 33 18 16 8 1 0 57 24 92
2008 Non-supervisor 21 40 18 9 7 3 0 64 17 201

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 42 21 23 7 0 0 49 30 82
2019 Non-supervisor 20 36 17 17 6 4 0 58 24 225
2018 Supervisor 8 34 28 19 10 1 0 42 30 92
2018 Non-supervisor 15 28 24 22 6 5 0 45 29 248
2017 Supervisor 10 24 20 34 12 0 0 34 46 85
2017 Non-supervisor 20 26 21 19 9 5 0 49 29 249
2014 Supervisor 25 39 16 16 4 1 0 64 20 94
2014 Non-supervisor 15 38 25 12 6 4 0 55 19 249
2011 Supervisor 13 43 16 19 7 2 0 57 27 111
2011 Non-supervisor 14 46 18 13 6 3 0 62 20 252
2008 Supervisor 8 27 18 32 10 5 0 37 44 92
2008 Non-supervisor 10 42 14 20 7 7 0 56 29 203

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 34 24 22 9 0 0 44 32 83
2019 Non-supervisor 17 39 14 21 8 1 0 57 29 226
2018 Supervisor 13 29 29 20 6 2 0 43 27 92
2018 Non-supervisor 11 29 24 23 10 2 0 41 34 249
2017 Supervisor 7 29 15 36 12 0 0 36 48 85
2017 Non-supervisor 17 30 22 19 9 4 0 49 29 247
2014 Supervisor 21 38 13 22 6 0 0 59 28 94
2014 Non-supervisor 15 42 17 16 7 3 0 59 24 249
2011 Supervisor 8 36 14 27 13 2 0 45 40 110
2011 Non-supervisor 15 39 14 16 12 2 0 56 29 251
2008 Supervisor 9 24 11 40 14 2 0 33 56 92
2008 Non-supervisor 11 41 13 23 10 1 0 53 34 202

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 28 24 31 11 6 1 0 52 17 83
2019 Non-supervisor 34 28 24 8 4 2 0 63 12 226
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 49 22 9 5 0 0 64 14 83
2019 Non-supervisor 30 44 14 10 2 0 0 74 12 224
2018 Supervisor 13 46 20 14 6 0 0 60 20 91
2018 Non-supervisor 22 47 19 8 3 1 0 69 12 246
2017 Supervisor 14 35 19 25 6 1 0 50 31 85
2017 Non-supervisor 27 41 18 10 4 0 0 68 14 247
2014 Supervisor 27 48 14 8 3 0 0 75 12 94
2014 Non-supervisor 29 43 14 11 2 0 0 72 14 249
2011 Supervisor 24 52 13 7 5 0 0 76 11 110
2011 Non-supervisor 37 44 11 5 4 0 0 81 9 253

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 3 29 26 33 9 0 0 32 42 83
2019 Non-supervisor 14 33 15 25 10 3 0 48 37 225

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 25 38 15 11 7 1 2 65 19 83
2019 Non-supervisor 26 31 16 13 7 5 2 62 21 224
2018 Supervisor 32 44 15 4 2 4 0 79 6 90
2018 Non-supervisor 29 38 13 11 6 2 2 69 18 245
2017 Supervisor 40 40 14 2 3 1 0 81 5 85
2017 Non-supervisor 32 42 9 9 5 3 1 77 14 247
2014 Supervisor 48 31 13 4 1 2 0 81 5 94
2014 Non-supervisor 31 36 14 10 4 4 0 71 15 249
2011 Supervisor 46 31 9 10 3 1 0 78 13 109
2011 Non-supervisor 38 34 10 7 5 4 2 76 13 252
2008 Supervisor 30 40 8 11 5 5 0 75 17 92
2008 Non-supervisor 25 38 11 11 8 4 2 68 21 203

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 43 24 5 9 0 0 62 13 83
2019 Non-supervisor 28 37 23 7 3 0 0 66 11 226
2018 Supervisor 27 43 21 7 3 0 0 70 9 91
2018 Non-supervisor 26 45 17 6 3 2 0 73 10 245

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 17 20 15 15 10 4 42 35 83
2019 Non-supervisor 13 22 19 13 15 13 5 43 34 225
2018 Supervisor 16 24 21 13 11 14 1 47 28 90
2018 Non-supervisor 12 21 21 11 14 17 5 42 32 245
2017 Supervisor 14 20 20 16 13 14 3 40 36 85
2017 Non-supervisor 14 21 21 11 13 15 5 44 30 247
2014 Supervisor 23 17 14 16 12 13 5 49 35 94
2014 Non-supervisor 13 20 15 16 18 16 4 40 41 249
2011 Supervisor 15 20 17 19 15 9 4 41 40 110
2011 Non-supervisor 13 22 19 12 17 12 5 42 35 254

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 46 20 15 6 0 0 58 22 83
2019 Non-supervisor 22 32 18 17 6 4 0 56 25 225
2018 Supervisor 26 35 25 12 2 0 0 61 14 91
2018 Non-supervisor 14 37 18 18 12 2 0 52 30 243
2017 Supervisor 25 34 12 21 8 0 0 59 30 85
2017 Non-supervisor 26 32 17 16 7 2 0 59 24 248
2014 Supervisor 31 44 12 7 4 1 0 76 12 94
2014 Non-supervisor 26 38 14 12 8 3 0 66 20 249
2011 Supervisor 34 37 14 8 6 0 0 71 14 111
2011 Non-supervisor 34 31 17 10 7 1 0 65 17 254
2008 Supervisor 27 46 10 12 4 1 0 74 16 92
2008 Non-supervisor 29 34 17 11 7 0 1 64 19 202

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 36 18 12 17 0 1 53 29 83
2019 Non-supervisor 20 31 13 18 15 2 1 52 34 224
2018 Supervisor 27 29 19 12 12 0 2 57 24 91
2018 Non-supervisor 17 23 17 22 18 2 2 41 41 246
2017 Supervisor 22 22 22 21 12 0 1 44 34 85
2017 Non-supervisor 21 30 12 17 16 3 1 53 34 249
2014 Supervisor 15 32 15 20 11 3 4 51 33 94
2014 Non-supervisor 13 24 18 23 17 3 3 39 43 249
2011 Supervisor 20 26 14 21 14 0 5 48 37 111
2011 Non-supervisor 15 30 18 15 19 2 1 46 35 253
2008 Supervisor 15 29 14 23 14 3 1 47 39 92
2008 Non-supervisor 16 34 17 16 14 2 1 51 31 202

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 42 26 12 8 7 3 1 72 16 83
2019 Non-supervisor 51 25 11 5 3 0 5 80 9 226

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 60 10 11 6 7 0 6 74 14 83
2019 Non-supervisor 51 11 12 4 4 2 16 76 10 225

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 48 28 18 4 1 1 0 77 6 83
2019 Non-supervisor 45 28 14 4 3 1 5 77 8 226

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 26 13 6 6 0 0 75 12 82
2019 Non-supervisor 39 26 16 6 4 3 6 71 11 225

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 61 16 10 3 1 2 7 85 4 83
2019 Non-supervisor 58 17 10 2 1 5 8 85 3 225

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 80 11 2 3 0 1 3 95 3 82
2019 Non-supervisor 69 13 8 2 1 2 5 88 4 225

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 73 14 1 3 3 4 1 92 6 82
2019 Non-supervisor 75 7 5 3 1 4 5 90 5 225

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 86 6 3 0 1 1 2 96 1 82
2019 Non-supervisor 78 5 0 0 1 1 15 98 2 225

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 49 12 5 3 1 0 80 8 81
2019 Non-supervisor 19 42 22 9 4 4 0 63 13 226
2018 Supervisor 30 45 18 5 1 1 0 76 6 90
2018 Non-supervisor 18 40 26 8 5 2 1 60 13 247
2017 Supervisor 24 51 19 6 0 0 0 75 6 85
2017 Non-supervisor 28 39 15 8 5 4 0 71 13 248

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 45 10 7 1 0 0 82 8 81
2019 Non-supervisor 35 41 11 8 3 1 0 77 11 225
2018 Supervisor 46 37 13 3 1 0 0 83 3 90
2018 Non-supervisor 45 39 10 3 3 1 0 85 5 245
2017 Supervisor 38 47 8 4 2 1 0 86 6 85
2017 Non-supervisor 47 37 10 3 2 2 0 85 5 249
2014 Supervisor 57 32 9 0 1 1 0 89 1 94
2014 Non-supervisor 44 37 11 3 2 3 0 84 5 249
2011 Supervisor 40 45 7 7 0 1 0 85 7 111
2011 Non-supervisor 41 37 10 6 3 3 0 81 9 251

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 37 41 12 5 2 3 0 80 8 83
2019 Non-supervisor 40 36 14 5 2 3 0 78 7 224
2018 Supervisor 41 39 12 2 2 3 0 83 4 91
2018 Non-supervisor 45 36 12 3 2 2 0 83 5 245
2017 Supervisor 44 34 14 7 1 1 0 78 8 85
2017 Non-supervisor 40 42 10 2 2 4 0 85 4 249
2014 Supervisor 49 34 8 1 1 6 0 89 2 94
2014 Non-supervisor 46 28 16 4 0 6 0 79 4 249

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 41 38 14 6 1 0 0 79 7 83
2019 Non-supervisor 52 34 10 4 0 0 0 86 4 224
2018 Supervisor 56 32 7 4 2 0 0 87 5 91
2018 Non-supervisor 52 37 7 4 1 0 0 88 5 245
2017 Supervisor 42 44 8 4 2 0 0 86 6 85
2017 Non-supervisor 51 35 7 5 2 0 0 87 6 248
2014 Supervisor 56 40 3 0 1 0 0 96 1 94
2014 Non-supervisor 55 33 8 2 1 0 0 88 4 249
2011 Supervisor 41 42 11 6 0 0 0 83 6 111
2011 Non-supervisor 50 38 3 4 4 0 0 89 8 252
2008 Supervisor 46 38 12 3 1 0 0 84 4 92
2008 Non-supervisor 46 40 8 2 4 0 0 86 6 203

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 29 39 21 11 1 0 0 67 12 82
2019 Non-supervisor 41 30 15 11 4 0 0 71 14 226
2018 Supervisor 32 36 24 3 4 0 0 68 7 91
2018 Non-supervisor 33 33 21 10 3 0 0 66 13 243
2017 Supervisor 28 29 25 9 8 0 0 57 17 85
2017 Non-supervisor 38 34 14 8 6 0 0 72 14 249
2014 Supervisor 52 31 12 3 2 0 0 83 5 94
2014 Non-supervisor 44 34 14 3 5 1 0 78 8 249
2011 Supervisor 43 37 14 4 2 1 0 81 5 111
2011 Non-supervisor 43 33 12 6 5 0 0 77 11 254

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 32 36 17 11 3 0 1 69 14 81
2019 Non-supervisor 38 33 15 10 5 0 0 71 14 226
2018 Supervisor 27 41 20 10 3 0 0 68 12 89
2018 Non-supervisor 33 33 18 12 3 0 0 66 15 245
2017 Supervisor 27 35 22 9 6 0 0 62 16 84
2017 Non-supervisor 34 39 15 7 5 0 0 73 12 248
2014 Supervisor 51 33 8 6 1 0 0 84 7 94
2014 Non-supervisor 40 38 12 6 3 0 0 79 9 248
2011 Supervisor 42 38 13 4 4 1 0 80 7 111
2011 Non-supervisor 40 39 10 5 5 0 0 80 10 253
2008 Supervisor 40 38 12 7 2 1 0 79 9 92
2008 Non-supervisor 33 44 12 6 5 0 0 77 11 202

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 14 26 20 4 1 0 49 25 83
2019 Non-supervisor 31 24 15 17 11 1 0 56 29 225
2018 Supervisor 29 25 21 18 5 2 0 55 24 91
2018 Non-supervisor 30 24 25 10 8 3 0 56 19 245
2017 Supervisor 27 27 20 16 9 1 0 54 26 85
2017 Non-supervisor 32 27 21 11 8 2 0 60 18 248
2014 Supervisor 42 28 16 11 3 1 0 70 14 94
2014 Non-supervisor 37 30 16 6 6 4 0 71 13 249
2011 Supervisor 45 23 10 14 5 2 0 70 20 111
2011 Non-supervisor 40 24 14 9 9 4 0 66 19 253
2008 Supervisor 35 25 14 14 7 5 0 63 22 92
2008 Non-supervisor 31 29 15 13 6 5 0 63 20 203
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Supervisor 31 30 39 83
2019 Non-supervisor 34 27 39 226
2018 Supervisor 29 27 44 90
2018 Non-supervisor 34 31 35 249
2017 Supervisor 25 35 40 85
2017 Non-supervisor 23 32 45 249
2014 Supervisor 29 38 33 94
2014 Non-supervisor 28 39 33 249
2011 Supervisor 30 44 26 111
2011 Non-supervisor 27 40 33 254

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Supervisor 4 4 78 9 4 0 26
2019 Non-supervisor 5 30 51 5 4 5 78
2018 Supervisor 9 21 59 6 3 3 27
2018 Non-supervisor 5 32 41 6 11 5 84
2017 Supervisor 0 5 90 5 0 0 21
2017 Non-supervisor 9 43 45 2 2 0 56
2014 Supervisor 7 17 51 18 9999 7 27
2014 Non-supervisor 9 39 38 8 9999 6 70
2011 Supervisor 3 27 48 13 9999 9 33
2011 Non-supervisor 4 29 48 9 9999 10 69
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 23 33 14 5 6 1 18 69 14 83
2019 Non-supervisor 22 41 7 11 4 4 11 74 18 225

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 38 21 15 1 0 7 18 79 1 83
2019 Non-supervisor 38 24 13 3 2 10 11 78 6 225
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 11 89 83
2019 Non-supervisor 10 90 226
2018 Supervisor 11 89 91
2018 Non-supervisor 13 87 247

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 18 82 83
2019 Non-supervisor 14 86 226

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 19 9 15 4 6 34 13 54 18 83
2019 Non-supervisor 14 10 18 8 4 34 13 45 22 226
2018 Supervisor 13 13 28 6 2 27 11 42 13 90
2018 Non-supervisor 15 16 13 8 3 31 12 56 20 247
2017 Supervisor 12 23 16 5 6 31 7 57 17 85
2017 Non-supervisor 16 15 15 3 4 33 14 58 14 249
2014 Supervisor 17 22 14 8 3 32 4 61 18 94
2014 Non-supervisor 12 14 19 8 5 33 8 46 22 249

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 40 11 2 6 8 1 80 8 83
2019 Non-supervisor 34 28 15 8 3 12 0 70 12 226
2018 Supervisor 26 43 18 3 1 9 0 75 5 90
2018 Non-supervisor 27 37 16 6 2 10 2 73 9 246
2017 Supervisor 24 41 18 9 2 7 0 69 12 85
2017 Non-supervisor 32 32 19 4 3 9 2 72 7 247
2014 Supervisor 29 38 17 4 2 10 0 75 7 94
2014 Non-supervisor 27 32 19 5 2 12 2 69 9 249
2011 Supervisor 41 29 19 7 0 4 0 73 7 110
2011 Non-supervisor 42 36 10 7 2 3 0 81 9 254
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 12 88 83
2019 Non-supervisor 8 92 226

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 19

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 0 100 10
2019 Non-supervisor 0 100 19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 9 91 82
2019 Non-supervisor 9 91 226

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 11 12 3 4 42 11 59 15 83
2019 Non-supervisor 16 8 18 4 3 41 11 49 14 225
2018 Supervisor 16 13 26 0 1 33 11 52 2 89
2018 Non-supervisor 17 15 14 5 2 38 10 61 12 248
2017 Supervisor 8 15 18 0 1 48 9 56 3 84
2017 Non-supervisor 17 11 12 3 2 43 13 63 11 247
2014 Supervisor 17 15 11 1 1 51 4 70 5 94
2014 Non-supervisor 10 12 19 2 1 46 10 51 5 249

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 33 35 14 4 2 11 1 77 7 83
2019 Non-supervisor 35 25 18 4 3 12 3 70 9 226
2018 Supervisor 31 32 18 3 0 16 0 75 3 90
2018 Non-supervisor 31 31 15 4 1 15 2 75 6 248
2017 Supervisor 25 29 18 3 0 23 1 72 5 85
2017 Non-supervisor 30 29 14 3 2 17 3 75 6 249
2014 Supervisor 34 28 8 2 0 25 2 86 3 93
2014 Non-supervisor 25 29 16 2 1 24 4 74 4 249
2011 Supervisor 41 36 16 2 1 4 0 80 3 110
2011 Non-supervisor 40 34 11 2 2 11 0 83 4 253
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 42 9 6 3 0 0 82 9 83
2019 Non-supervisor 46 27 16 8 3 0 1 73 11 225
2018 Supervisor 60 17 13 6 4 0 1 77 10 89
2018 Non-supervisor 44 31 14 5 3 0 2 77 8 247
2017 Supervisor 59 22 7 4 4 0 4 85 8 85
2017 Non-supervisor 50 26 11 5 6 0 2 78 11 247

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 4 21 30 21 25 0 0 25 46 83
2019 Non-supervisor 17 31 30 15 7 0 0 48 22 225
2018 Supervisor 4 19 20 36 21 0 0 23 57 89
2018 Non-supervisor 14 24 34 17 10 0 0 39 27 247
2017 Supervisor 7 18 30 19 25 0 0 25 45 85
2017 Non-supervisor 17 29 24 17 13 0 0 46 30 249

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 9 27 28 20 16 0 0 36 35 83
2019 Non-supervisor 20 32 25 14 8 0 0 52 23 225
2018 Supervisor 6 23 33 26 10 0 1 30 36 90
2018 Non-supervisor 15 35 25 16 8 0 1 51 24 245
2017 Supervisor 7 27 32 21 13 0 0 33 34 85
2017 Non-supervisor 19 28 27 14 12 0 0 47 26 249

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 7 14 31 29 20 0 0 21 48 83
2019 Non-supervisor 23 25 22 17 12 1 0 49 29 223
2018 Supervisor 12 13 25 25 25 0 0 25 50 90
2018 Non-supervisor 16 28 22 21 11 1 2 45 32 248
2017 Supervisor 6 25 26 25 19 0 0 31 44 85
2017 Non-supervisor 21 23 25 14 17 0 0 44 31 248

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 16 31 20 17 17 0 0 47 33 83
2019 Non-supervisor 38 34 15 5 5 0 3 75 9 225
2018 Supervisor 14 22 31 18 13 0 1 36 32 89
2018 Non-supervisor 39 27 17 8 5 0 4 69 13 247
2017 Supervisor 10 30 26 14 19 0 0 40 33 85
2017 Non-supervisor 42 25 14 10 6 0 3 70 16 249

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 13 29 27 15 16 0 0 43 30 82
2019 Non-supervisor 30 35 22 7 6 0 0 65 13 225
2018 Supervisor 13 23 30 17 15 0 1 37 32 90
2018 Non-supervisor 30 30 20 12 8 0 1 60 20 246
2017 Supervisor 15 25 23 23 14 0 0 40 37 85
2017 Non-supervisor 37 24 22 9 8 0 0 61 17 247

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 30 35 10 4 0 0 50 15 83
2019 Non-supervisor 26 36 22 9 5 0 1 63 15 226
2018 Supervisor 20 30 32 14 4 0 0 50 18 92
2018 Non-supervisor 21 35 29 8 5 1 2 58 13 248
2017 Supervisor 13 38 29 13 7 0 0 51 20 85
2017 Non-supervisor 30 34 20 10 5 0 0 65 15 247

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 5 27 33 26 9 0 0 32 35 83
2019 Non-supervisor 21 27 28 17 6 0 1 49 23 225
2018 Supervisor 3 28 32 27 10 0 0 31 37 92
2018 Non-supervisor 18 32 24 16 9 1 1 51 25 248
2017 Supervisor 5 21 26 36 13 0 0 26 48 85
2017 Non-supervisor 15 31 21 19 13 0 0 46 33 247

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 17 30 25 21 7 0 0 47 28 83
2019 Non-supervisor 19 36 24 14 7 0 0 55 21 226
2018 Supervisor 14 28 21 27 8 0 1 43 36 90
2018 Non-supervisor 20 37 25 13 5 0 0 57 18 246
2017 Supervisor 12 24 32 25 7 0 0 36 32 85
2017 Non-supervisor 24 31 22 14 10 0 0 55 23 247

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 40 23 19 7 11 0 0 63 18 83
2019 Non-supervisor 39 31 15 10 5 0 0 70 15 225

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 34 29 17 11 9 0 0 63 20 83
2019 Non-supervisor 37 33 18 7 4 0 1 71 11 225
2018 Supervisor 25 37 19 15 5 0 0 62 19 92
2018 Non-supervisor 34 36 20 8 2 0 1 70 10 247
2017 Supervisor 32 39 14 9 5 0 1 72 14 85
2017 Non-supervisor 36 27 18 10 8 0 0 64 18 246

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 69 21 4 3 1 0 2 92 4 83
2019 Non-supervisor 67 19 9 3 1 0 1 87 4 225
2018 Supervisor 64 23 6 4 3 0 1 87 7 92
2018 Non-supervisor 64 23 7 4 0 0 1 88 5 245
2017 Supervisor 66 22 12 1 0 0 0 87 1 85
2017 Non-supervisor 65 17 10 3 2 0 3 85 5 248

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 79 10 1 1 1 0 7 96 2 83
2019 Non-supervisor 77 8 4 1 0 1 10 94 2 225
2018 Supervisor 85 6 6 0 0 0 2 94 0 92
2018 Non-supervisor 78 13 3 1 0 0 6 96 1 248

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 9 5 5 2 3 2 87 8 83
2019 Non-supervisor 76 6 7 5 3 1 2 85 8 226
2018 Supervisor 78 12 0 2 4 0 4 94 6 92
2018 Non-supervisor 72 9 7 4 3 1 4 85 8 248
2017 Supervisor 75 14 4 4 2 1 0 90 6 85
2017 Non-supervisor 75 11 4 3 3 0 4 90 6 249

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 53 29 11 4 4 0 0 82 8 83
2019 Non-supervisor 58 25 12 3 1 0 1 83 4 225
2018 Supervisor 52 32 11 3 1 0 1 84 5 91
2018 Non-supervisor 54 27 11 3 3 0 2 82 6 249
2017 Supervisor 56 27 12 2 3 0 0 83 5 85
2017 Non-supervisor 57 26 11 2 2 0 2 85 4 248

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 54 19 14 4 7 1 0 74 11 83
2019 Non-supervisor 59 16 12 9 3 0 0 76 12 224
2018 Supervisor 56 20 11 10 2 0 1 77 12 91
2018 Non-supervisor 53 23 10 8 5 0 2 77 13 248
2017 Supervisor 51 24 12 6 8 0 0 75 14 84
2017 Non-supervisor 63 19 9 3 5 0 2 83 8 249

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 51 27 14 4 5 0 0 78 9 81
2019 Non-supervisor 60 5 2 1 0 0 32 96 1 224
2018 Supervisor 46 37 9 6 1 0 1 84 7 89
2018 Non-supervisor 42 9 3 1 1 1 44 91 3 249
2017 Supervisor 48 36 14 1 0 0 0 85 1 85
2017 Non-supervisor 61 5 2 1 1 0 30 94 3 249

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 72 19 4 4 1 0 0 91 6 81
2019 Non-supervisor 76 13 4 1 1 0 6 94 2 226
2018 Supervisor 63 26 5 6 0 0 0 89 6 90
2018 Non-supervisor 67 17 6 3 1 0 7 91 3 247
2017 Supervisor 74 19 3 2 0 0 1 94 2 84
2017 Non-supervisor 73 10 8 1 0 0 8 90 1 249

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 74 20 2 1 2 0 1 95 3 83
2019 Non-supervisor 65 15 9 6 3 1 1 82 9 226
2018 Supervisor 75 13 5 4 2 0 1 89 7 91
2018 Non-supervisor 56 22 10 5 4 1 3 81 9 249
2017 Supervisor 70 22 4 1 1 0 2 94 2 85
2017 Non-supervisor 56 19 11 7 6 0 1 76 13 249

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 67 24 3 0 5 0 0 92 5 83
2019 Non-supervisor 57 21 15 5 2 0 1 79 7 223
2018 Supervisor 55 29 10 6 0 0 0 84 6 89
2018 Non-supervisor 49 29 14 5 2 0 1 79 7 249
2017 Supervisor 66 23 6 2 1 0 1 91 3 85
2017 Non-supervisor 54 25 14 3 3 0 2 80 6 249

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 11 25 38 19 6 0 0 36 25 83
2019 Non-supervisor 15 39 31 13 2 0 0 55 15 225
2018 Supervisor 7 25 41 18 9 0 0 33 27 92
2018 Non-supervisor 11 35 41 11 2 0 0 46 13 248
2017 Supervisor 5 18 39 26 12 0 0 24 37 85
2017 Non-supervisor 11 33 35 17 4 0 0 44 21 249

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 15 31 34 15 5 0 0 20 46 81
2019 Non-supervisor 7 20 39 23 11 0 0 35 27 225
2018 Supervisor 12 34 40 11 3 0 0 15 45 91
2018 Non-supervisor 10 16 45 18 10 1 0 29 26 248
2017 Supervisor 14 39 33 7 7 0 0 13 53 85
2017 Non-supervisor 7 21 30 31 10 1 0 41 28 247

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 39 49 3 9 0 0 0 88 9 83
2019 Non-supervisor 42 39 11 6 1 1 0 82 7 226
2018 Supervisor 48 33 15 3 0 0 0 81 3 90
2018 Non-supervisor 43 43 7 4 1 2 0 88 5 247
2017 Supervisor 50 37 9 4 1 0 0 86 5 85
2017 Non-supervisor 48 38 9 1 3 1 0 87 4 248

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 20 38 17 12 10 1 0 60 23 83
2019 Non-supervisor 33 33 13 15 5 1 0 66 20 224
2018 Supervisor 14 47 17 12 10 0 0 61 23 91
2018 Non-supervisor 23 43 15 11 6 2 0 68 17 249
2017 Supervisor 15 29 17 19 19 1 0 44 39 85
2017 Non-supervisor 22 40 12 14 11 2 0 63 25 249
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 15 85 83
2019 Non-supervisor 17 83 224
2017 Supervisor 10 90 85
2017 Non-supervisor 17 83 249
2014 Supervisor 13 87 94
2014 Non-supervisor 14 86 249

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 80 20 12
2019 Non-supervisor 90 10 36
2017 Non-supervisor 87 13 39
2014 Supervisor 69 31 13
2014 Non-supervisor 83 17 34
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 49 35 6 7 2 3 0 50 50 83
2019 Non-supervisor 53 32 9 2 1 2 2 55 45 224
2018 Supervisor 71 19 8 1 1 0 0 71 29 92
2018 Non-supervisor 61 25 7 2 1 2 2 63 37 248
2017 Supervisor 67 25 5 2 0 0 1 67 33 85
2017 Non-supervisor 60 23 8 1 3 2 2 63 37 249

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 45 55 42
2019 Non-supervisor 57 43 99

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Supervisor 67 33 41
2019 Non-supervisor 66 34 97
2018 Supervisor 65 35 27
2018 Non-supervisor 75 25 88

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 24 26 23 11 9 0 7 53 22 40
2019 Non-supervisor 22 40 14 14 5 0 5 66 20 99
2018 Supervisor 57 24 11 5 0 0 3 83 5 26
2018 Non-supervisor 34 33 12 7 10 1 3 70 18 89
2017 Supervisor 82 18 0 0 0 0 0 100 0 28
2017 Non-supervisor 36 28 11 12 5 1 8 69 19 89

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 6 9 12 9 11 11 42 31 43 40
2019 Non-supervisor 7 22 15 11 9 2 33 46 31 98
2018 Supervisor 11 0 14 8 21 0 48 20 54 27
2018 Non-supervisor 8 8 17 7 13 1 46 31 38 88
2017 Supervisor 11 8 7 0 11 18 46 51 30 28
2017 Non-supervisor 7 7 11 17 10 8 41 27 52 89

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Supervisor 47 17 13 9 7 1 6 69 18 81
2019 Non-supervisor 48 18 10 9 5 1 9 74 15 225
2018 Supervisor 62 14 9 3 5 1 5 82 8 91
2018 Non-supervisor 56 15 8 4 5 1 12 81 9 247
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