2019 Public Service Employee Survey Results for Canadian Institutes of Health Research by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 45 42 2 9 1 0 0 87 11 297
2019 Ontario (excluding National Capital Region) 38 62 0 0 0 0 0 100 0 11
2017 National Capital Region 42 47 2 6 3 0 0 89 9 319
2017 Ontario (excluding National Capital Region) 19 56 6 12 7 0 0 75 19 16
2014 National Capital Region 43 46 2 8 1 0 0 89 9 319
2014 Ontario (excluding National Capital Region) 50 32 4 9 4 0 0 82 14 22

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 62 20 5 6 6 0 0 82 13 295
2019 Ontario (excluding National Capital Region) 71 11 0 11 7 0 0 82 18 11
2017 National Capital Region 59 22 7 8 5 0 0 81 13 318
2017 Ontario (excluding National Capital Region) 63 12 0 12 12 0 0 76 24 16
2014 National Capital Region 61 20 5 9 5 0 0 81 14 319
2014 Ontario (excluding National Capital Region) 36 27 0 23 9 0 5 67 33 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 54 31 6 6 3 0 0 85 8 294
2019 Ontario (excluding National Capital Region) 38 44 0 18 0 0 0 82 18 11
2017 National Capital Region 49 35 5 8 2 0 0 84 11 318
2017 Ontario (excluding National Capital Region) 38 31 0 24 6 0 0 69 31 16
2014 National Capital Region 57 30 5 5 3 0 0 87 8 319
2014 Ontario (excluding National Capital Region) 46 41 4 5 4 0 0 87 9 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 28 45 11 12 3 0 0 74 15 295
2019 Ontario (excluding National Capital Region) 31 22 29 11 7 0 0 53 18 11
2018 National Capital Region 28 44 11 13 4 0 0 73 17 339
2017 National Capital Region 30 39 12 12 6 0 0 70 18 318
2017 Ontario (excluding National Capital Region) 25 24 25 12 13 0 0 50 25 16
2014 National Capital Region 34 42 12 10 2 0 0 76 12 319
2014 Ontario (excluding National Capital Region) 32 41 9 14 4 0 0 73 18 22

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 35 8 4 2 0 0 85 7 294
2019 Ontario (excluding National Capital Region) 38 44 7 11 0 0 0 82 11 11
2017 National Capital Region 51 36 6 5 2 0 0 87 7 315
2017 Ontario (excluding National Capital Region) 38 31 12 12 7 0 0 69 19 16
2014 National Capital Region 59 33 6 1 1 1 0 92 2 318
2014 Ontario (excluding National Capital Region) 41 45 9 0 4 0 0 87 4 22

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 45 33 9 8 4 0 0 79 12 297
2019 Ontario (excluding National Capital Region) 49 11 33 0 7 0 0 60 7 11
2018 National Capital Region 48 37 6 6 3 0 0 85 9 338
2017 National Capital Region 47 32 6 8 7 0 0 79 15 318
2017 Ontario (excluding National Capital Region) 44 24 7 12 13 0 0 68 25 16
2014 National Capital Region 50 31 10 6 2 0 1 81 9 317
2014 Ontario (excluding National Capital Region) 46 32 9 5 9 0 0 78 14 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 45 11 7 4 0 0 78 11 297
2019 Ontario (excluding National Capital Region) 42 18 22 11 7 0 0 60 18 11
2018 National Capital Region 35 42 11 9 3 0 0 76 13 338
2017 National Capital Region 30 48 10 8 4 0 0 78 12 319
2017 Ontario (excluding National Capital Region) 25 37 18 19 0 0 0 63 19 16
2014 National Capital Region 36 44 10 7 3 0 0 80 10 319
2014 Ontario (excluding National Capital Region) 27 55 5 5 9 0 0 82 14 22

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 41 10 12 4 0 0 73 17 297
2019 Ontario (excluding National Capital Region) 42 17 11 22 7 0 0 60 29 11
2018 National Capital Region 33 35 14 11 7 0 0 67 18 338
2017 National Capital Region 32 40 12 10 6 0 0 72 16 319
2017 Ontario (excluding National Capital Region) 25 49 25 0 0 0 0 75 0 16
2014 National Capital Region 34 36 12 13 4 0 0 70 18 317
2014 Ontario (excluding National Capital Region) 23 50 9 13 5 0 0 73 18 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 50 11 10 4 0 0 75 14 297
2019 Ontario (excluding National Capital Region) 31 40 0 22 7 0 0 71 29 11
2018 National Capital Region 28 45 13 12 3 0 0 73 15 337
2017 National Capital Region 28 44 10 13 5 0 0 72 18 319
2017 Ontario (excluding National Capital Region) 25 37 31 0 7 0 0 62 7 16

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 42 42 9 6 1 0 0 84 7 297
2019 Ontario (excluding National Capital Region) 38 40 11 11 0 0 0 78 11 11
2018 National Capital Region 50 40 6 4 0 0 0 90 4 342
2017 National Capital Region 42 41 7 7 3 0 0 83 9 319
2017 Ontario (excluding National Capital Region) 31 56 13 0 0 0 0 87 0 16
2014 National Capital Region 48 37 9 5 2 0 0 85 6 319
2014 Ontario (excluding National Capital Region) 32 55 5 4 5 0 0 86 9 22

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 38 14 9 7 0 0 70 16 295
2019 Ontario (excluding National Capital Region) 22 45 13 13 7 0 0 67 20 10
2018 National Capital Region 30 41 12 11 6 0 0 71 17 340
2017 National Capital Region 30 41 15 7 7 0 0 70 14 319
2017 Ontario (excluding National Capital Region) 25 49 19 7 0 0 0 74 7 16

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 36 10 3 1 0 0 86 4 295
2019 Ontario (excluding National Capital Region) 66 34 0 0 0 0 0 100 0 11
2018 National Capital Region 48 37 10 5 1 0 0 85 6 339
2017 National Capital Region 48 38 11 2 1 0 0 86 3 318
2017 Ontario (excluding National Capital Region) 44 31 19 7 0 0 0 74 7 16
2014 National Capital Region 66 26 6 2 0 0 0 93 2 318
2014 Ontario (excluding National Capital Region) 59 18 14 5 4 0 0 77 9 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 26 44 13 11 6 0 0 70 17 295
2019 Ontario (excluding National Capital Region) 38 33 11 11 7 0 0 71 18 11
2018 National Capital Region 28 47 13 9 2 0 0 76 11 340
2017 National Capital Region 32 44 12 8 4 0 0 76 12 318
2017 Ontario (excluding National Capital Region) 25 43 24 0 7 0 0 69 7 16
2014 National Capital Region 28 44 14 9 4 0 0 72 13 319
2014 Ontario (excluding National Capital Region) 18 37 18 22 5 0 0 55 27 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 34 40 13 9 3 0 0 74 13 296
2019 Ontario (excluding National Capital Region) 35 37 7 13 7 0 0 72 20 10
2018 National Capital Region 38 38 12 9 4 0 0 76 12 342
2017 National Capital Region 39 37 12 7 4 0 0 76 11 318
2017 Ontario (excluding National Capital Region) 32 43 18 7 0 0 0 75 7 16
2014 National Capital Region 39 36 15 7 3 0 0 76 10 319
2014 Ontario (excluding National Capital Region) 22 41 18 14 4 0 0 64 18 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 30 46 14 7 3 0 0 75 10 291
2019 Ontario (excluding National Capital Region) 20 40 11 22 7 0 0 60 29 11
2018 National Capital Region 28 41 16 11 4 0 1 69 15 342
2017 National Capital Region 36 40 11 8 5 0 0 76 13 318
2017 Ontario (excluding National Capital Region) 32 31 25 6 7 0 0 62 13 16
2014 National Capital Region 41 36 15 6 2 0 0 77 8 319
2014 Ontario (excluding National Capital Region) 36 41 5 13 5 0 0 78 18 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 37 42 12 8 1 0 0 79 9 293
2019 Ontario (excluding National Capital Region) 20 51 22 0 7 0 0 71 7 11
2018 National Capital Region 38 42 12 6 1 0 0 81 7 338
2017 National Capital Region 38 43 10 5 3 0 0 82 8 317
2017 Ontario (excluding National Capital Region) 32 49 13 0 7 0 0 80 7 16
2014 National Capital Region 44 41 7 6 2 1 0 85 8 319
2014 Ontario (excluding National Capital Region) 32 41 9 5 14 0 0 73 18 22

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 32 22 10 5 0 0 63 15 293
2019 Ontario (excluding National Capital Region) 38 22 0 22 17 0 0 60 40 11
2018 National Capital Region 35 31 20 9 5 0 0 66 14 340
2017 National Capital Region 27 35 20 12 6 0 0 63 18 319
2017 Ontario (excluding National Capital Region) 24 50 13 6 7 0 0 74 13 16
2014 National Capital Region 32 35 17 9 5 0 1 68 14 319
2014 Ontario (excluding National Capital Region) 37 45 18 0 0 0 0 82 0 22

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 13 30 35 15 6 0 0 22 43 296
2019 Ontario (excluding National Capital Region) 0 34 46 13 7 0 0 20 34 11
2018 National Capital Region 12 30 36 17 3 1 1 21 43 341
2017 National Capital Region 17 40 28 8 5 0 3 13 58 316
2017 Ontario (excluding National Capital Region) 31 19 38 6 6 0 0 12 50 16
2014 National Capital Region 8 28 37 17 8 0 2 26 36 319
2014 Ontario (excluding National Capital Region) 5 46 31 18 0 0 0 18 51 22

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 12 27 33 17 10 0 1 27 40 295
2019 Ontario (excluding National Capital Region) 7 34 33 13 13 0 0 27 40 11
2018 National Capital Region 16 31 24 19 8 1 1 28 48 339
2017 National Capital Region 21 30 28 9 7 2 3 16 54 316
2017 Ontario (excluding National Capital Region) 31 19 38 6 6 0 0 12 50 16
2014 National Capital Region 9 22 29 24 12 1 3 37 33 318
2014 Ontario (excluding National Capital Region) 14 32 41 9 5 0 0 14 46 22

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 20 28 31 12 7 1 2 19 49 297
2019 Ontario (excluding National Capital Region) 18 33 18 18 13 0 0 31 51 11
2018 National Capital Region 14 26 34 20 4 1 1 24 40 339
2017 National Capital Region 12 26 34 20 5 1 3 25 39 317
2017 Ontario (excluding National Capital Region) 24 25 32 12 6 0 0 18 49 16
2014 National Capital Region 9 24 37 18 7 1 4 27 35 317
2014 Ontario (excluding National Capital Region) 13 23 41 14 0 5 5 15 40 22

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 13 21 40 16 9 1 0 25 34 296
2019 Ontario (excluding National Capital Region) 7 22 22 18 31 0 0 49 29 11
2018 National Capital Region 7 23 40 22 8 1 0 30 30 339
2017 National Capital Region 9 20 43 19 6 0 3 26 30 313
2017 Ontario (excluding National Capital Region) 25 25 31 13 6 0 0 19 50 16
2014 National Capital Region 7 15 35 30 12 0 2 42 23 315
2014 Ontario (excluding National Capital Region) 0 32 32 32 5 0 0 36 32 22

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 16 24 29 16 13 1 2 29 41 297
2019 Ontario (excluding National Capital Region) 7 33 11 29 20 0 0 49 40 11
2018 National Capital Region 14 27 29 19 9 1 2 28 42 337
2017 National Capital Region 14 24 33 15 8 3 4 25 41 317
2017 Ontario (excluding National Capital Region) 19 12 37 25 0 0 6 27 33 16
2014 National Capital Region 11 22 33 19 12 0 3 32 34 317
2014 Ontario (excluding National Capital Region) 5 37 24 34 0 0 0 34 42 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 23 31 17 10 1 1 27 42 294
2019 Ontario (excluding National Capital Region) 7 33 22 18 13 7 0 33 43 11
2018 National Capital Region 16 26 26 19 8 3 1 29 44 339
2017 National Capital Region 11 23 32 19 9 2 4 30 36 317
2017 Ontario (excluding National Capital Region) 18 24 32 18 7 0 0 25 43 16
2014 National Capital Region 7 13 29 27 17 1 6 47 21 318
2014 Ontario (excluding National Capital Region) 9 9 36 41 5 0 0 46 18 22

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 11 26 36 17 7 1 1 25 38 294
2019 Ontario (excluding National Capital Region) 7 33 29 18 7 7 0 26 43 11
2018 National Capital Region 9 23 39 20 6 2 1 27 33 340
2017 National Capital Region 13 23 35 18 8 2 3 26 37 315
2017 Ontario (excluding National Capital Region) 19 19 37 12 13 0 0 25 38 16
2014 National Capital Region 6 17 40 21 9 2 4 32 25 318
2014 Ontario (excluding National Capital Region) 5 23 41 23 9 0 0 32 27 22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 6 15 35 29 13 0 1 42 22 296
2019 Ontario (excluding National Capital Region) 0 0 44 36 13 7 0 53 0 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 68 17 6 6 4 0 0 85 10 295
2019 Ontario (excluding National Capital Region) 71 11 11 7 0 0 0 82 7 11
2017 National Capital Region 69 18 3 8 2 0 0 87 9 319
2017 Ontario (excluding National Capital Region) 63 12 6 12 6 0 0 76 18 16
2014 National Capital Region 73 14 3 4 5 0 0 88 9 319
2014 Ontario (excluding National Capital Region) 36 32 9 5 13 0 5 72 19 22

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 28 16 6 7 7 4 67 15 295
2019 Ontario (excluding National Capital Region) 49 29 11 11 0 0 0 78 11 11
2018 National Capital Region 26 33 15 8 5 7 6 67 15 340
2017 National Capital Region 34 35 13 7 6 4 2 73 14 318
2017 Ontario (excluding National Capital Region) 37 20 18 6 12 6 0 61 20 16
2014 National Capital Region 36 28 14 9 6 4 3 69 16 318
2014 Ontario (excluding National Capital Region) 23 27 14 18 9 5 4 55 30 22

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 30 7 9 5 1 0 79 14 296
2019 Ontario (excluding National Capital Region) 71 0 11 11 7 0 0 71 18 11
2018 National Capital Region 50 27 9 10 4 1 0 77 14 338
2017 National Capital Region 49 32 9 6 4 1 0 81 10 319
2017 Ontario (excluding National Capital Region) 51 31 12 6 0 0 0 82 6 16
2014 National Capital Region 50 30 7 7 4 2 0 82 11 319
2014 Ontario (excluding National Capital Region) 36 23 23 5 14 0 0 59 18 22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 54 35 3 5 3 0 0 89 8 295
2019 Ontario (excluding National Capital Region) 64 25 11 0 0 0 0 89 0 11
2018 National Capital Region 54 35 7 3 1 0 1 89 4 339
2017 National Capital Region 58 33 4 2 2 0 0 91 5 318
2017 Ontario (excluding National Capital Region) 38 38 12 6 6 0 0 76 12 16
2014 National Capital Region 53 36 4 6 1 0 0 89 7 319
2014 Ontario (excluding National Capital Region) 36 45 5 9 4 0 0 82 14 22

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 38 9 5 2 1 0 84 7 297
2019 Ontario (excluding National Capital Region) 71 11 11 0 7 0 0 82 7 11
2018 National Capital Region 49 35 10 4 1 0 0 85 5 339
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 53 29 11 2 3 0 2 84 5 297
2019 Ontario (excluding National Capital Region) 53 29 18 0 0 0 0 82 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 42 34 10 11 3 0 1 76 14 297
2019 Ontario (excluding National Capital Region) 42 40 0 18 0 0 0 82 18 11
2018 National Capital Region 38 38 11 9 3 1 0 76 13 340
2017 National Capital Region 40 39 8 7 5 0 1 80 12 319
2017 Ontario (excluding National Capital Region) 37 32 25 7 0 0 0 68 7 16
2014 National Capital Region 46 36 8 4 4 0 0 83 8 319
2014 Ontario (excluding National Capital Region) 38 33 14 10 5 0 0 71 14 21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 47 30 12 5 4 1 1 79 9 295
2019 Ontario (excluding National Capital Region) 49 33 0 11 0 0 7 88 12 11
2018 National Capital Region 44 34 13 5 4 0 0 78 9 339
2017 National Capital Region 47 32 8 7 5 1 1 80 12 319
2017 Ontario (excluding National Capital Region) 38 31 18 13 0 0 0 69 13 16
2014 National Capital Region 51 28 11 5 3 2 0 81 8 319
2014 Ontario (excluding National Capital Region) 36 41 14 5 0 5 0 81 5 22

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 45 31 11 8 2 0 1 78 11 297
2019 Ontario (excluding National Capital Region) 42 29 18 11 0 0 0 71 11 11
2018 National Capital Region 44 32 10 9 3 0 1 77 12 339
2017 National Capital Region 43 36 8 7 5 0 0 79 12 319
2017 Ontario (excluding National Capital Region) 38 37 12 13 0 0 0 75 13 16
2014 National Capital Region 49 31 10 6 4 0 0 81 10 319
2014 Ontario (excluding National Capital Region) 36 46 4 4 9 0 0 82 14 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 77 10 5 3 3 0 1 89 6 294
2019 Ontario (excluding National Capital Region) 100 0 0 0 0 0 0 100 0 11
2017 National Capital Region 80 11 5 3 2 0 0 91 5 316
2017 Ontario (excluding National Capital Region) 69 18 12 0 0 0 0 88 0 16
2014 National Capital Region 83 10 3 3 1 0 0 93 4 319
2014 Ontario (excluding National Capital Region) 59 14 9 9 5 0 5 76 14 22

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 63 23 6 4 4 0 1 86 7 296
2019 Ontario (excluding National Capital Region) 60 40 0 0 0 0 0 100 0 11
2017 National Capital Region 68 19 3 3 3 2 2 90 6 318
2017 Ontario (excluding National Capital Region) 63 18 18 0 0 0 0 82 0 16
2014 National Capital Region 62 17 8 4 2 3 3 84 7 319
2014 Ontario (excluding National Capital Region) 59 41 0 0 0 0 0 100 0 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 61 23 8 3 2 1 1 86 5 297
2019 Ontario (excluding National Capital Region) 71 18 0 11 0 0 0 89 11 11
2018 National Capital Region 58 25 8 6 3 1 0 83 8 338
2017 National Capital Region 58 25 9 5 3 1 0 84 7 319
2017 Ontario (excluding National Capital Region) 50 31 19 0 0 0 0 81 0 16

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 30 12 6 3 0 0 79 9 297
2019 Ontario (excluding National Capital Region) 42 25 11 22 0 0 0 66 22 11
2018 National Capital Region 43 32 14 7 4 0 0 75 11 339
2017 National Capital Region 51 28 8 7 5 0 0 80 12 319
2017 Ontario (excluding National Capital Region) 38 31 26 6 0 0 0 68 6 16
2014 National Capital Region 55 26 9 5 3 1 0 82 9 319
2014 Ontario (excluding National Capital Region) 50 28 9 4 9 0 0 78 14 22
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 38 15 7 6 4 0 71 13 294
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 11
2018 National Capital Region 31 35 17 7 3 6 0 71 10 341
2017 National Capital Region 30 34 14 11 6 5 0 67 18 319
2017 Ontario (excluding National Capital Region) 18 31 32 7 0 12 0 56 8 16
2014 National Capital Region 30 38 15 7 3 7 0 73 11 319
2014 Ontario (excluding National Capital Region) 23 45 9 9 5 9 0 75 15 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 29 34 15 13 7 2 0 64 20 294
2019 Ontario (excluding National Capital Region) 60 17 22 0 0 0 0 78 0 11
2018 National Capital Region 22 35 22 12 6 2 0 59 18 342
2017 National Capital Region 22 33 21 17 7 1 0 55 24 319
2017 Ontario (excluding National Capital Region) 18 31 19 13 13 6 0 52 28 16
2014 National Capital Region 26 40 15 10 6 2 0 68 17 319
2014 Ontario (excluding National Capital Region) 14 45 18 9 9 5 0 62 19 22

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 38 18 19 6 3 0 55 26 295
2019 Ontario (excluding National Capital Region) 42 29 11 11 7 0 0 71 18 11
2018 National Capital Region 13 30 25 21 7 4 0 45 29 341
2017 National Capital Region 17 26 21 23 10 3 0 45 34 319
2017 Ontario (excluding National Capital Region) 18 12 31 13 19 6 0 33 34 16
2014 National Capital Region 18 38 22 13 5 4 0 58 19 319
2014 Ontario (excluding National Capital Region) 9 41 23 14 14 0 0 50 27 22

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 38 17 21 9 1 0 53 30 297
2019 Ontario (excluding National Capital Region) 31 40 11 18 0 0 0 71 18 11
2018 National Capital Region 12 29 25 22 9 2 0 42 32 342
2017 National Capital Region 14 30 21 23 10 3 0 45 34 317
2017 Ontario (excluding National Capital Region) 18 24 12 32 7 6 0 46 41 16
2014 National Capital Region 16 42 16 17 6 2 0 59 24 319
2014 Ontario (excluding National Capital Region) 14 36 0 27 18 5 0 53 47 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 28 26 8 4 2 0 60 13 297
2019 Ontario (excluding National Capital Region) 71 0 11 11 7 0 0 71 18 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 46 16 10 3 0 0 72 13 295
2019 Ontario (excluding National Capital Region) 49 22 22 7 0 0 0 71 7 11
2018 National Capital Region 20 46 19 10 4 0 0 67 14 338
2017 National Capital Region 24 39 18 15 4 1 0 63 18 317
2017 Ontario (excluding National Capital Region) 6 49 25 6 14 0 0 55 20 16
2014 National Capital Region 29 45 13 10 3 0 0 74 12 319
2014 Ontario (excluding National Capital Region) 18 41 22 18 0 0 0 59 18 22

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 10 32 18 28 10 2 0 43 39 296
2019 Ontario (excluding National Capital Region) 42 18 22 0 18 0 0 60 18 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 33 16 13 7 4 2 62 21 295
2019 Ontario (excluding National Capital Region) 42 40 0 11 7 0 0 82 18 11
2018 National Capital Region 30 39 13 9 5 2 1 71 15 336
2017 National Capital Region 34 42 9 7 5 2 1 78 12 317
2017 Ontario (excluding National Capital Region) 25 43 25 6 0 0 0 69 6 16
2014 National Capital Region 36 34 14 9 3 3 0 73 13 319
2014 Ontario (excluding National Capital Region) 27 46 18 0 5 4 0 76 5 22

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 39 24 7 5 0 0 64 12 297
2019 Ontario (excluding National Capital Region) 31 51 11 7 0 0 0 82 7 11
2018 National Capital Region 26 44 18 7 3 2 0 72 10 337

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 14 20 19 14 15 13 5 42 35 296
2019 Ontario (excluding National Capital Region) 18 36 22 0 18 7 0 57 19 11
2018 National Capital Region 14 21 21 11 13 16 4 44 31 336
2017 National Capital Region 14 21 20 13 12 15 4 44 31 317
2017 Ontario (excluding National Capital Region) 6 12 37 0 25 12 7 23 31 16
2014 National Capital Region 16 19 15 15 16 16 4 43 38 319
2014 Ontario (excluding National Capital Region) 13 14 14 28 18 4 9 31 53 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 19 36 19 17 6 3 0 57 24 296
2019 Ontario (excluding National Capital Region) 38 22 11 11 18 0 0 60 29 11
2018 National Capital Region 17 37 19 16 9 2 0 55 26 335
2017 National Capital Region 25 33 15 18 8 2 0 59 26 317
2017 Ontario (excluding National Capital Region) 25 25 37 6 6 0 0 51 12 16
2014 National Capital Region 28 40 13 11 6 2 0 69 17 319
2014 Ontario (excluding National Capital Region) 23 31 14 18 14 0 0 54 32 22

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 19 33 14 17 15 1 1 53 33 296
2019 Ontario (excluding National Capital Region) 33 12 23 12 19 0 0 45 31 10
2018 National Capital Region 19 24 18 19 16 1 2 45 36 338
2017 National Capital Region 21 28 14 18 15 2 1 51 35 319
2017 Ontario (excluding National Capital Region) 18 43 26 0 12 0 0 62 12 16
2014 National Capital Region 13 27 17 22 15 3 3 43 39 319
2014 Ontario (excluding National Capital Region) 14 14 14 23 27 5 5 30 55 22

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 49 26 11 6 4 1 3 79 10 297
2019 Ontario (excluding National Capital Region) 38 11 22 0 17 0 11 55 20 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 54 11 11 5 4 1 14 76 10 296
2019 Ontario (excluding National Capital Region) 49 0 11 0 22 0 18 60 27 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 46 28 15 4 2 1 4 77 7 297
2019 Ontario (excluding National Capital Region) 42 25 22 0 11 0 0 67 11 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 26 16 6 4 2 5 72 11 295
2019 Ontario (excluding National Capital Region) 42 18 11 7 22 0 0 60 29 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 59 17 10 2 1 4 7 85 4 296
2019 Ontario (excluding National Capital Region) 54 7 11 0 0 18 11 85 0 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 72 13 6 2 1 1 5 90 3 296
2019 Ontario (excluding National Capital Region) 74 7 0 0 7 12 0 92 8 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 75 9 4 2 2 4 4 91 4 295
2019 Ontario (excluding National Capital Region) 71 0 0 22 0 0 7 76 24 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 80 5 1 0 1 1 12 98 1 295
2019 Ontario (excluding National Capital Region) 71 11 0 0 0 0 18 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 22 44 19 8 4 3 0 68 12 295
2019 Ontario (excluding National Capital Region) 25 35 34 0 7 0 0 60 7 11
2018 National Capital Region 21 41 24 7 4 2 0 64 11 338
2017 National Capital Region 28 42 16 8 3 3 0 72 12 319
2017 Ontario (excluding National Capital Region) 20 54 27 0 0 0 0 73 0 15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 35 42 11 7 3 1 0 79 10 294
2019 Ontario (excluding National Capital Region) 38 40 0 22 0 0 0 78 22 11
2018 National Capital Region 46 38 11 3 2 0 0 84 5 336
2017 National Capital Region 44 40 9 3 2 2 0 85 5 319
2017 Ontario (excluding National Capital Region) 56 32 12 0 0 0 0 88 0 16
2014 National Capital Region 48 36 10 2 1 2 0 86 4 319
2014 Ontario (excluding National Capital Region) 36 32 14 5 5 9 0 75 10 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 38 14 5 2 3 0 79 7 295
2019 Ontario (excluding National Capital Region) 49 22 11 11 0 7 0 76 12 11
2018 National Capital Region 45 37 12 2 2 2 0 83 5 337
2017 National Capital Region 41 40 11 3 2 3 0 83 5 319
2017 Ontario (excluding National Capital Region) 43 44 12 0 0 0 0 88 0 16
2014 National Capital Region 47 30 14 3 0 6 0 82 4 319
2014 Ontario (excluding National Capital Region) 36 37 14 4 0 9 0 80 5 22

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 50 35 11 5 0 0 0 84 5 296
2019 Ontario (excluding National Capital Region) 41 47 12 0 0 0 0 88 0 10
2018 National Capital Region 53 35 7 4 1 0 0 88 5 337
2017 National Capital Region 49 38 6 5 2 0 0 87 7 318
2017 Ontario (excluding National Capital Region) 49 32 19 0 0 0 0 81 0 16
2014 National Capital Region 56 34 7 2 1 0 0 90 3 319
2014 Ontario (excluding National Capital Region) 41 46 5 0 5 0 4 90 5 22

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 38 32 17 10 3 0 0 70 13 296
2019 Ontario (excluding National Capital Region) 42 29 0 29 0 0 0 71 29 11
2018 National Capital Region 33 33 22 8 3 0 0 66 12 335
2017 National Capital Region 35 32 17 9 7 0 0 68 15 319
2017 Ontario (excluding National Capital Region) 32 37 19 7 6 0 0 68 13 16
2014 National Capital Region 47 33 13 3 4 1 0 80 7 319
2014 Ontario (excluding National Capital Region) 36 32 13 5 9 5 0 72 14 22

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 36 34 16 9 4 0 0 70 14 295
2019 Ontario (excluding National Capital Region) 49 22 0 29 0 0 0 71 29 11
2018 National Capital Region 32 35 18 12 3 0 0 67 15 335
2017 National Capital Region 32 37 17 8 5 0 0 70 13 317
2017 Ontario (excluding National Capital Region) 25 49 13 13 0 0 0 74 13 16
2014 National Capital Region 44 37 12 6 2 0 0 80 8 318
2014 Ontario (excluding National Capital Region) 36 37 5 9 5 5 4 80 15 22

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 31 22 18 19 9 1 0 54 28 296
2019 Ontario (excluding National Capital Region) 49 11 11 0 29 0 0 60 29 11
2018 National Capital Region 30 24 24 12 7 3 0 56 20 337
2017 National Capital Region 31 26 21 12 8 2 0 58 21 318
2017 Ontario (excluding National Capital Region) 25 31 31 13 0 0 0 56 13 16
2014 National Capital Region 39 29 15 7 5 4 0 71 13 319
2014 Ontario (excluding National Capital Region) 32 36 18 4 9 0 0 68 14 22
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 National Capital Region 33 27 39 297
2019 Ontario (excluding National Capital Region) 35 31 34 11
2018 National Capital Region 33 30 37 340
2017 National Capital Region 23 32 44 318
2017 Ontario (excluding National Capital Region) 25 37 38 16
2014 National Capital Region 28 39 33 319
2014 Ontario (excluding National Capital Region) 36 32 32 22
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 23 39 9 10 5 2 13 73 17 296
2019 Ontario (excluding National Capital Region) 18 29 18 11 0 25 0 62 15 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 38 24 13 2 1 9 13 79 5 296
2019 Ontario (excluding National Capital Region) 36 11 18 0 0 25 11 72 0 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 10 17 7 4 34 13 47 21 297
2019 Ontario (excluding National Capital Region) 36 0 11 0 11 31 11 61 19 11
2018 National Capital Region 15 16 17 8 3 30 12 53 18 338
2017 National Capital Region 14 18 14 4 5 33 13 59 16 319
2017 Ontario (excluding National Capital Region) 25 6 44 0 0 24 0 42 0 16
2014 National Capital Region 13 16 17 8 5 34 7 50 21 319
2014 Ontario (excluding National Capital Region) 18 23 23 5 0 22 9 60 7 22

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 33 32 14 6 4 10 1 72 12 297
2019 Ontario (excluding National Capital Region) 47 11 11 0 0 31 0 84 0 11
2018 National Capital Region 27 38 16 5 2 10 2 74 8 337
2017 National Capital Region 29 35 17 5 3 9 1 72 9 317
2017 Ontario (excluding National Capital Region) 32 18 44 6 0 0 0 50 6 16
2014 National Capital Region 28 34 18 5 2 12 1 71 9 319
2014 Ontario (excluding National Capital Region) 27 32 27 0 5 9 0 65 5 22
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 15 9 16 4 3 42 11 52 14 296
2019 Ontario (excluding National Capital Region) 36 0 11 0 18 24 11 55 28 11
2018 National Capital Region 17 14 17 3 1 36 10 59 9 338
2017 National Capital Region 14 13 12 2 2 45 12 62 10 317
2017 Ontario (excluding National Capital Region) 26 0 34 0 0 40 0 43 0 15
2014 National Capital Region 12 13 17 2 1 48 8 56 6 319
2014 Ontario (excluding National Capital Region) 18 18 18 0 0 36 9 67 0 22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 34 28 17 4 3 12 2 72 8 297
2019 Ontario (excluding National Capital Region) 49 11 11 0 18 0 11 67 20 11
2018 National Capital Region 31 31 16 3 1 15 2 75 5 339
2017 National Capital Region 28 30 15 3 1 19 3 75 6 319
2017 Ontario (excluding National Capital Region) 37 18 26 0 0 19 0 68 0 16
2014 National Capital Region 28 29 14 2 1 23 3 78 4 319
2014 Ontario (excluding National Capital Region) 14 34 24 0 0 29 0 67 0 21
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 44 31 14 7 3 0 1 76 10 296
2019 Ontario (excluding National Capital Region) 36 29 18 11 0 0 7 69 12 11
2018 National Capital Region 48 27 14 5 3 0 1 77 9 337
2017 National Capital Region 53 25 9 4 6 0 3 80 10 317
2017 Ontario (excluding National Capital Region) 51 18 24 6 0 0 0 69 6 16

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 13 29 30 16 11 0 0 42 28 296
2019 Ontario (excluding National Capital Region) 42 7 11 22 17 0 0 49 40 11
2018 National Capital Region 12 23 31 22 13 0 0 35 34 337
2017 National Capital Region 15 26 25 17 17 0 0 41 33 319
2017 Ontario (excluding National Capital Region) 0 25 31 38 6 0 0 25 44 16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 17 32 26 16 10 0 0 48 25 296
2019 Ontario (excluding National Capital Region) 42 7 11 11 29 0 0 49 40 11
2018 National Capital Region 13 32 27 18 8 0 1 45 27 336
2017 National Capital Region 16 28 27 15 13 0 0 44 28 319
2017 Ontario (excluding National Capital Region) 0 25 43 26 6 0 0 25 32 16

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 23 24 21 13 1 0 41 34 294
2019 Ontario (excluding National Capital Region) 36 7 22 0 29 7 0 45 31 11
2018 National Capital Region 15 24 23 22 14 1 1 40 37 339
2017 National Capital Region 18 25 25 16 17 0 0 42 33 318
2017 Ontario (excluding National Capital Region) 0 13 37 38 12 0 0 13 50 16

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 32 34 17 7 8 0 2 68 15 296
2019 Ontario (excluding National Capital Region) 42 11 11 18 11 7 0 57 31 11
2018 National Capital Region 33 26 21 10 7 0 3 61 17 337
2017 National Capital Region 35 26 16 11 9 0 2 62 21 319
2017 Ontario (excluding National Capital Region) 7 31 37 13 6 0 6 40 20 16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 25 34 24 9 8 0 0 59 17 295
2019 Ontario (excluding National Capital Region) 42 18 22 0 17 0 0 60 17 11
2018 National Capital Region 26 28 23 13 10 0 1 54 23 337
2017 National Capital Region 32 24 22 13 10 0 0 56 22 317
2017 Ontario (excluding National Capital Region) 13 37 31 13 6 0 0 50 19 16

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 24 35 25 10 5 0 1 59 15 297
2019 Ontario (excluding National Capital Region) 49 11 40 0 0 0 0 60 0 11
2018 National Capital Region 21 34 29 9 4 1 1 56 14 341
2017 National Capital Region 26 35 22 11 6 0 0 62 17 317
2017 Ontario (excluding National Capital Region) 18 32 31 19 0 0 0 50 19 16

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 16 28 29 19 7 0 1 45 26 296
2019 Ontario (excluding National Capital Region) 38 0 34 29 0 0 0 38 29 11
2018 National Capital Region 14 31 26 18 9 0 1 46 28 341
2017 National Capital Region 13 28 21 24 14 0 0 41 38 317
2017 Ontario (excluding National Capital Region) 6 31 32 19 12 0 0 37 31 16

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 18 35 24 16 7 0 0 53 23 297
2019 Ontario (excluding National Capital Region) 31 17 34 18 0 0 0 49 18 11
2018 National Capital Region 19 35 24 16 6 0 0 54 23 337
2017 National Capital Region 21 29 24 17 9 0 0 50 26 317
2017 Ontario (excluding National Capital Region) 12 32 31 19 6 0 0 44 25 16

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 39 29 16 9 6 0 0 68 15 296
2019 Ontario (excluding National Capital Region) 42 29 0 22 7 0 0 71 29 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 36 32 18 8 5 0 1 69 12 296
2019 Ontario (excluding National Capital Region) 36 25 0 22 18 0 0 60 40 11
2018 National Capital Region 31 36 20 9 3 0 0 68 12 340
2017 National Capital Region 36 31 17 9 7 0 0 67 16 316
2017 Ontario (excluding National Capital Region) 19 19 31 19 12 0 0 38 31 16

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 68 19 7 3 1 0 2 89 4 296
2019 Ontario (excluding National Capital Region) 49 29 22 0 0 0 0 78 0 11
2018 National Capital Region 64 23 6 4 1 0 1 88 5 338
2017 National Capital Region 65 18 10 3 1 0 3 86 4 318
2017 Ontario (excluding National Capital Region) 57 19 18 0 6 0 0 76 6 16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 78 8 3 1 1 0 9 95 2 297
2019 Ontario (excluding National Capital Region) 55 12 7 0 0 13 13 90 0 10
2018 National Capital Region 79 11 4 1 0 0 5 96 1 341

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 76 7 6 5 3 1 2 86 8 297
2019 Ontario (excluding National Capital Region) 60 11 11 11 7 0 0 71 18 11
2018 National Capital Region 74 10 5 4 3 0 4 87 7 341
2017 National Capital Region 76 11 4 3 3 1 3 90 6 319
2017 Ontario (excluding National Capital Region) 69 25 6 0 0 0 0 94 0 16

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 56 26 12 3 2 0 1 83 5 296
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 11
2018 National Capital Region 53 28 11 3 3 0 2 83 6 341
2017 National Capital Region 58 26 10 2 3 0 2 85 4 318
2017 Ontario (excluding National Capital Region) 51 18 24 6 0 0 0 69 6 16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 58 17 12 8 4 1 0 76 12 295
2019 Ontario (excluding National Capital Region) 49 11 40 0 0 0 0 60 0 11
2018 National Capital Region 54 22 10 8 4 0 2 77 13 340
2017 National Capital Region 60 20 9 4 6 0 2 81 10 318
2017 Ontario (excluding National Capital Region) 57 25 18 0 0 0 0 82 0 16

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 57 10 5 2 1 0 25 90 4 293
2019 Ontario (excluding National Capital Region) 60 29 0 0 11 0 0 89 11 11
2018 National Capital Region 42 16 5 2 1 0 33 88 5 339
2017 National Capital Region 57 14 5 1 1 0 22 91 2 319
2017 Ontario (excluding National Capital Region) 69 6 6 0 0 0 18 93 0 16

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 75 14 4 2 1 0 4 93 3 295
2019 Ontario (excluding National Capital Region) 60 29 0 0 0 0 11 100 0 11
2018 National Capital Region 66 19 5 3 0 0 5 90 4 338
2017 National Capital Region 74 12 7 1 0 0 6 91 2 317
2017 Ontario (excluding National Capital Region) 69 13 6 0 0 0 12 93 0 16

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 68 15 7 4 3 1 1 85 8 297
2019 Ontario (excluding National Capital Region) 54 35 0 11 0 0 0 89 11 11
2018 National Capital Region 61 20 8 5 3 0 2 83 9 341
2017 National Capital Region 60 19 9 5 5 0 2 80 10 319
2017 Ontario (excluding National Capital Region) 57 24 12 6 0 0 0 82 6 16

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 59 22 12 4 2 0 1 82 6 294
2019 Ontario (excluding National Capital Region) 76 0 13 0 11 0 0 76 11 11
2018 National Capital Region 50 29 13 5 2 0 1 80 7 339
2017 National Capital Region 56 25 12 3 2 0 1 83 5 319
2017 Ontario (excluding National Capital Region) 76 12 12 0 0 0 0 88 0 16

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 14 36 34 14 3 0 0 49 17 296
2019 Ontario (excluding National Capital Region) 31 29 0 33 7 0 0 60 40 11
2018 National Capital Region 10 33 41 13 4 0 0 43 17 341
2017 National Capital Region 10 29 36 19 6 0 0 39 25 319
2017 Ontario (excluding National Capital Region) 0 18 44 25 13 0 0 18 38 16

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 8 23 38 21 10 0 0 30 31 294
2019 Ontario (excluding National Capital Region) 40 11 11 31 7 0 0 38 51 11
2018 National Capital Region 10 21 44 17 8 0 0 25 31 340
2017 National Capital Region 9 25 31 25 9 1 0 34 34 317
2017 Ontario (excluding National Capital Region) 13 31 38 18 0 0 0 18 44 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 41 42 8 7 1 1 0 84 8 297
2019 Ontario (excluding National Capital Region) 60 29 11 0 0 0 0 89 0 11
2018 National Capital Region 45 40 9 3 1 1 0 86 4 338
2017 National Capital Region 48 38 9 2 2 1 0 87 4 317
2017 Ontario (excluding National Capital Region) 44 37 13 6 0 0 0 81 6 16

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 28 35 15 14 6 1 0 64 21 295
2019 Ontario (excluding National Capital Region) 60 0 11 22 7 0 0 60 29 11
2018 National Capital Region 21 44 16 11 7 1 0 66 18 341
2017 National Capital Region 21 37 13 14 13 2 0 59 28 319
2017 Ontario (excluding National Capital Region) 6 32 19 31 13 0 0 38 43 16
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 16 84 296
2019 Ontario (excluding National Capital Region) 24 76 10
2017 National Capital Region 15 85 319
2014 National Capital Region 13 87 319
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 51 33 8 3 2 2 1 52 48 295
2019 Ontario (excluding National Capital Region) 82 0 0 0 0 11 7 100 0 11
2018 National Capital Region 63 24 7 2 1 1 1 65 35 341
2017 National Capital Region 63 23 7 1 3 2 2 65 35 319
2017 Ontario (excluding National Capital Region) 49 32 12 6 0 0 0 49 51 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 53 47 140

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 National Capital Region 67 33 137
2018 National Capital Region 73 27 116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 22 37 17 13 6 0 6 63 20 138
2018 National Capital Region 40 31 12 6 8 1 3 73 15 116
2017 National Capital Region 49 24 8 8 4 1 6 78 13 109

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 7 19 14 10 10 4 36 43 33 137
2018 National Capital Region 8 6 16 7 15 1 47 28 42 116
2017 National Capital Region 7 7 11 11 11 10 43 31 47 109

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 National Capital Region 48 18 10 9 6 1 8 73 16 294
2019 Ontario (excluding National Capital Region) 60 11 22 0 0 0 7 77 0 11
2018 National Capital Region 58 15 8 3 5 1 10 82 9 339
Report a problem on this page
Date modified: