2019 Public Service Employee Survey Results for Canada Economic Development for Quebec Regions by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 74 5 5 0 0 0 89 5 19
2017 FI 27 50 5 14 5 0 0 77 18 22
2014 FI 40 40 12 8 0 0 0 80 8 23
2011 FI 56 28 6 11 0 0 0 83 11 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 26 0 5 5 0 0 89 11 19
2017 FI 45 50 5 0 0 0 0 95 0 22
2014 FI 80 16 0 4 0 0 0 96 4 23
2011 FI 56 33 11 0 0 0 0 89 0 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 53 5 5 5 0 0 84 11 19
2017 FI 55 27 9 5 5 0 0 82 9 22
2014 FI 73 20 0 8 0 0 0 92 8 23
2011 FI 33 44 6 17 0 0 0 78 17 18

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 47 26 5 11 0 0 58 16 19
2018 FI 11 50 11 28 0 0 0 61 28 18
2017 FI 14 64 18 5 0 0 0 77 5 22
2014 FI 28 39 8 21 4 0 0 67 25 23
2011 FI 44 33 11 11 0 0 0 78 11 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 16 5 0 0 0 79 5 19
2017 FI 18 64 14 5 0 0 0 82 5 22
2014 FI 32 56 4 4 0 4 0 92 4 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 53 11 5 0 0 0 84 5 19
2018 FI 22 50 22 6 0 0 0 72 6 18
2017 FI 9 46 31 9 5 0 0 55 14 22
2014 FI 23 48 9 20 0 0 0 71 20 23
2011 FI 33 44 6 6 0 0 11 88 6 18

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 74 11 5 0 0 0 84 5 19
2018 FI 17 44 28 6 6 0 0 61 11 18
2017 FI 18 42 14 23 4 0 0 60 27 22
2014 FI 21 48 20 4 8 0 0 69 12 23
2011 FI 39 33 17 11 0 0 0 72 11 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 37 26 21 0 0 0 53 21 19
2018 FI 11 11 50 17 11 0 0 22 28 18
2017 FI 9 23 27 28 13 0 0 32 41 22
2014 FI 13 28 31 20 8 0 0 41 28 23
2011 FI 22 56 11 11 0 0 0 78 11 18

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 74 16 0 5 0 0 79 5 19
2018 FI 11 33 39 11 6 0 0 44 17 18
2017 FI 5 42 32 14 9 0 0 46 22 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 74 5 0 0 0 0 95 0 19
2018 FI 22 44 22 11 0 0 0 67 11 18
2017 FI 18 55 14 5 9 0 0 73 13 22
2014 FI 25 44 23 4 4 0 0 69 8 23
2011 FI 11 78 6 6 0 0 0 89 6 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 47 16 21 0 0 0 63 21 19
2018 FI 17 28 33 22 0 0 0 44 22 18
2017 FI 5 32 27 28 9 0 0 37 36 22

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 68 5 0 0 0 0 95 0 19
2018 FI 29 53 6 12 0 0 0 82 12 17
2017 FI 27 55 9 9 0 0 0 82 9 22
2014 FI 49 40 4 4 4 0 0 88 8 23
2011 FI 61 28 11 0 0 0 0 89 0 18

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 63 16 16 0 0 0 68 16 19
2018 FI 17 28 22 33 0 0 0 44 33 18
2017 FI 9 37 14 32 9 0 0 46 41 22
2014 FI 21 31 24 20 4 0 0 52 24 23
2011 FI 56 31 6 6 0 0 0 88 6 16

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 58 5 5 0 0 0 89 5 19
2018 FI 22 44 17 17 0 0 0 67 17 18
2017 FI 14 32 36 14 5 0 0 46 18 22
2014 FI 32 28 16 20 4 0 0 60 24 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 74 5 11 0 0 0 84 11 19
2018 FI 17 6 44 33 0 0 0 22 33 18
2017 FI 14 33 43 9 0 0 0 48 9 21
2014 FI 24 40 12 16 8 0 0 64 24 23
2011 FI 28 56 11 6 0 0 0 83 6 18

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 74 5 5 0 0 0 89 5 19
2018 FI 24 41 18 18 0 0 0 65 18 17
2017 FI 9 41 32 14 5 0 0 50 18 22
2014 FI 29 55 4 4 8 0 0 84 12 23
2011 FI 53 35 6 6 0 0 0 88 6 17

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 53 21 11 0 0 0 68 11 19
2018 FI 6 56 39 0 0 0 0 61 0 18
2017 FI 14 45 23 14 5 0 0 59 18 22
2014 FI 36 33 16 8 8 0 0 69 16 23
2011 FI 28 44 17 11 0 0 0 72 11 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 47 21 11 5 0 0 16 63 19
2018 FI 22 44 28 6 0 0 0 6 67 18
2017 FI 14 46 28 13 0 0 0 13 59 22
2014 FI 8 51 28 13 0 0 0 13 59 23
2011 FI 6 50 22 11 6 6 0 18 59 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 32 37 5 5 0 0 11 53 19
2018 FI 33 44 17 6 0 0 0 6 78 18
2017 FI 23 32 27 14 0 5 0 14 57 22
2014 FI 12 40 41 8 0 0 0 8 51 23
2011 FI 17 28 33 17 0 0 6 18 47 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 16 37 21 0 0 0 21 42 19
2018 FI 39 22 28 6 6 0 0 11 61 18
2017 FI 49 23 23 5 0 0 0 5 72 22
2014 FI 48 27 16 9 0 0 0 9 76 23
2011 FI 22 50 11 17 0 0 0 17 72 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 32 47 0 5 0 0 5 47 19
2018 FI 33 11 50 6 0 0 0 6 44 18
2017 FI 14 50 32 5 0 0 0 5 63 22
2014 FI 8 23 56 9 4 0 0 13 31 23
2011 FI 11 44 11 22 6 0 6 29 59 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 42 26 0 5 0 0 5 68 19
2018 FI 44 44 6 6 0 0 0 6 89 18
2017 FI 27 37 22 14 0 0 0 14 64 22
2014 FI 20 48 24 4 4 0 0 8 68 23
2011 FI 11 33 28 22 0 0 6 24 47 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 47 16 0 0 0 0 0 84 19
2018 FI 50 33 11 6 0 0 0 6 83 18
2017 FI 28 50 9 5 0 5 4 5 85 22
2014 FI 12 48 24 13 0 4 0 13 62 23
2011 FI 6 50 33 11 0 0 0 11 56 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 28 11 39 22 0 0 0 22 39 18
2018 FI 39 33 22 6 0 0 0 6 72 18
2017 FI 27 27 37 5 0 5 0 5 57 22
2014 FI 20 37 27 17 0 0 0 17 56 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 32 37 11 11 0 0 21 42 19
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 78 17 6 0 0 0 0 94 0 18
2017 FI 64 36 0 0 0 0 0 100 0 22
2014 FI 88 8 0 4 0 0 0 96 4 23
2011 FI 56 33 6 6 0 0 0 89 6 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 37 11 16 5 5 0 67 22 19
2018 FI 17 50 11 11 11 0 0 67 22 18
2017 FI 14 27 27 19 13 0 0 41 32 22
2014 FI 23 57 8 0 4 4 4 87 4 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 32 5 0 5 0 0 89 5 19
2018 FI 33 39 28 0 0 0 0 72 0 18
2017 FI 27 37 14 0 18 5 0 67 19 22
2014 FI 68 28 0 4 0 0 0 96 4 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 42 5 0 0 0 0 95 0 19
2018 FI 33 44 11 11 0 0 0 78 11 18
2017 FI 36 27 28 5 5 0 0 63 9 22
2014 FI 68 28 0 4 0 0 0 96 4 23

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 42 5 0 0 0 0 95 0 19
2018 FI 33 50 17 0 0 0 0 83 0 18
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 32 11 0 0 0 0 89 0 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 39 11 6 0 0 0 83 6 18
2018 FI 17 33 39 11 0 0 0 50 11 18
2017 FI 9 37 23 18 14 0 0 46 32 22
2014 FI 37 51 4 0 4 0 4 92 4 23
2011 FI 28 44 22 6 0 0 0 72 6 18

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 61 28 6 6 0 0 0 89 6 18
2018 FI 11 39 44 6 0 0 0 50 6 18
2017 FI 14 41 23 19 4 0 0 55 23 22
2014 FI 49 40 4 0 4 4 0 92 4 23
2011 FI 56 11 28 6 0 0 0 67 6 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 63 0 0 0 0 0 100 0 19
2018 FI 11 56 17 17 0 0 0 67 17 18
2017 FI 9 41 23 19 9 0 0 50 27 22
2014 FI 49 40 4 4 4 0 0 88 8 23
2011 FI 56 28 6 6 6 0 0 83 11 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 89 11 0 0 0 0 0 100 0 18
2017 FI 64 36 0 0 0 0 0 100 0 22
2014 FI 96 0 0 4 0 0 0 96 4 23
2011 FI 78 11 0 6 0 0 6 94 6 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 21 0 0 0 0 0 100 0 19
2017 FI 37 54 5 0 5 0 0 91 5 22
2014 FI 60 36 4 0 0 0 0 96 0 23
2011 FI 61 33 6 0 0 0 0 94 0 18

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 21 5 5 0 0 0 89 5 19
2018 FI 22 56 11 11 0 0 0 78 11 18
2017 FI 18 36 14 9 23 0 0 55 32 22

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 26 11 0 0 0 0 89 0 19
2018 FI 28 39 28 6 0 0 0 67 6 18
2017 FI 18 32 23 19 9 0 0 50 27 22
2014 FI 73 20 4 0 4 0 0 92 4 23
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 47 16 26 0 5 0 56 28 19
2018 FI 6 28 22 17 22 6 0 35 41 18
2017 FI 5 28 41 9 13 5 0 34 23 22
2014 FI 9 52 16 20 0 4 0 63 20 23
2011 FI 11 33 17 6 11 22 0 57 21 18

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 21 42 21 5 0 0 32 26 19
2018 FI 0 28 33 17 22 0 0 28 39 18
2017 FI 9 28 32 14 18 0 0 37 31 22
2014 FI 13 36 16 28 8 0 0 49 36 23
2011 FI 6 28 33 6 28 0 0 33 33 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 21 32 32 5 5 0 28 39 19
2018 FI 0 22 39 17 22 0 0 22 39 18
2017 FI 0 23 46 13 14 5 0 24 28 22
2014 FI 4 28 20 32 4 12 0 37 41 23
2011 FI 6 22 28 22 22 0 0 28 44 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 37 26 11 16 5 0 44 28 19
2018 FI 6 28 39 6 22 0 0 33 28 18
2017 FI 9 45 18 14 9 5 0 57 24 22
2014 FI 12 45 16 28 0 0 0 56 28 23
2011 FI 0 22 28 22 22 6 0 24 47 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 32 26 5 0 5 0 67 6 19
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 63 11 16 0 0 0 74 16 19
2018 FI 17 39 33 0 11 0 0 56 11 18
2017 FI 9 64 18 5 5 0 0 73 9 22
2014 FI 32 56 8 4 0 0 0 88 4 23
2011 FI 22 39 17 17 6 0 0 61 22 18

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 32 26 37 5 0 0 32 42 19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 6 50 17 22 6 0 0 56 28 18
2018 FI 22 44 17 0 17 0 0 67 17 18
2017 FI 19 46 18 18 0 0 0 64 18 22
2014 FI 36 40 8 8 4 4 0 80 12 23
2011 FI 44 28 6 6 6 11 0 81 13 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 47 21 26 0 0 0 53 26 19
2018 FI 17 28 22 22 11 0 0 44 33 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 0 26 11 32 5 11 19 50 19
2018 FI 0 17 28 17 33 0 6 18 53 18
2017 FI 0 18 18 23 23 5 14 22 55 22
2014 FI 0 32 8 24 12 24 0 42 47 23
2011 FI 11 11 33 17 6 22 0 29 29 18

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 53 26 11 0 0 0 63 11 19
2018 FI 6 28 22 28 17 0 0 33 44 18
2017 FI 23 50 18 9 0 0 0 73 9 22
2014 FI 27 48 16 9 0 0 0 75 9 23
2011 FI 22 56 22 0 0 0 0 78 0 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 21 37 5 26 0 0 32 32 19
2018 FI 0 11 22 33 33 0 0 11 67 18
2017 FI 5 18 14 27 36 0 0 23 63 22
2014 FI 4 21 16 48 8 4 0 25 58 23
2011 FI 11 28 22 11 22 0 6 41 35 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 26 11 5 0 0 5 83 6 19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 5 16 0 5 11 11 73 7 19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 26 26 5 0 5 0 67 6 19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 32 16 5 0 11 5 75 6 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 16 5 16 37 5 0 39 56 19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 5 5 5 5 0 0 84 11 19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 11 0 5 11 0 0 84 16 19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 5 5 0 5 0 16 88 6 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 26 37 5 0 5 0 56 6 19
2018 FI 0 44 50 6 0 0 0 44 6 18
2017 FI 5 46 18 14 9 9 0 55 25 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 42 11 11 5 0 0 74 16 19
2018 FI 17 44 22 11 6 0 0 61 17 18
2017 FI 14 64 13 0 9 0 0 78 9 22
2014 FI 23 60 12 0 4 0 0 84 4 23
2011 FI 28 50 6 6 11 0 0 78 17 18

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 42 11 5 5 0 0 79 11 19
2018 FI 17 50 22 6 6 0 0 67 11 18
2017 FI 27 37 27 0 9 0 0 64 9 22
2014 FI 27 56 12 0 4 0 0 84 4 23

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 37 16 11 0 0 0 74 11 19
2018 FI 6 67 22 0 6 0 0 72 6 18
2017 FI 9 69 9 4 9 0 0 78 13 22
2014 FI 43 49 4 0 4 0 0 92 4 23
2011 FI 28 50 6 11 6 0 0 78 17 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 17 28 28 17 11 0 0 44 28 18
2018 FI 6 22 28 33 11 0 0 28 44 18
2017 FI 5 23 46 13 14 0 0 27 27 22
2014 FI 16 65 12 4 4 0 0 80 8 23
2011 FI 11 61 6 6 17 0 0 72 22 18

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 37 21 11 5 5 0 61 17 19
2018 FI 6 17 28 44 6 0 0 22 50 18
2017 FI 5 27 41 18 10 0 0 32 27 22
2014 FI 12 52 24 8 4 0 0 64 12 23
2011 FI 17 56 6 11 11 0 0 72 22 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 32 26 11 11 11 0 47 24 19
2018 FI 6 11 22 33 28 0 0 17 61 18
2017 FI 5 14 32 23 23 5 0 19 48 22
2014 FI 20 29 20 20 8 4 0 51 29 23
2011 FI 28 33 11 0 22 6 0 65 24 18
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 FI 26 47 26 19
2018 FI 67 17 17 18
2017 FI 41 9 50 22
2014 FI 23 49 28 23
2011 FI 56 11 33 18
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 58 5 5 0 0 0 89 5 19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 42 16 0 0 0 0 84 0 19
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 26 74 19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 11 11 16 16 37 5 27 55 19
2018 FI 6 22 17 6 17 17 17 42 33 18
2017 FI 14 18 23 5 18 14 9 42 29 22
2014 FI 0 16 24 4 4 36 16 34 16 23

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 32 16 5 16 11 0 59 24 19
2018 FI 22 39 17 11 6 6 0 65 18 18
2017 FI 23 46 18 5 9 0 0 69 14 22
2014 FI 12 41 20 0 4 23 0 69 5 23
2011 FI 29 47 12 6 0 6 0 81 6 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 5 16 11 5 47 5 33 33 19
2018 FI 6 17 28 6 6 22 17 36 18 18
2017 FI 14 18 22 0 9 23 14 51 14 22
2014 FI 0 29 8 4 4 44 12 65 17 23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 28 22 11 6 22 0 50 21 18
2018 FI 6 33 28 11 6 11 6 47 20 18
2017 FI 23 36 18 0 9 9 5 69 10 22
2014 FI 8 57 4 0 4 27 0 89 5 23
2011 FI 28 44 6 6 6 11 0 81 13 18
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 37 5 21 5 0 0 68 26 19
2018 FI 28 39 11 17 0 0 6 71 18 18
2017 FI 32 18 37 0 5 0 9 54 5 22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 16 32 37 5 0 0 26 42 19
2018 FI 0 6 50 28 17 0 0 6 44 18
2017 FI 9 19 36 27 9 0 0 28 37 22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 6 11 39 39 6 0 0 17 44 18
2018 FI 0 0 44 50 6 0 0 0 56 18
2017 FI 9 19 38 24 9 0 0 29 34 21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 21 32 42 5 0 0 21 47 19
2018 FI 0 6 17 39 39 0 0 6 78 18
2017 FI 14 5 23 41 18 0 0 19 59 22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 37 32 11 0 0 0 58 11 19
2018 FI 22 17 44 6 6 6 0 41 12 18
2017 FI 23 22 23 23 5 0 5 47 29 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 32 21 5 5 0 0 68 11 19
2018 FI 6 29 41 18 6 0 0 35 24 17
2017 FI 14 36 41 5 5 0 0 50 9 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 42 26 16 5 0 0 53 21 19
2018 FI 6 29 29 18 12 6 0 38 31 17
2017 FI 10 27 18 32 9 0 5 39 43 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 37 26 26 11 0 0 37 37 19
2018 FI 0 18 29 41 12 0 0 18 53 17
2017 FI 10 18 27 32 14 0 0 27 45 22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 21 21 42 0 0 0 37 42 19
2018 FI 12 24 18 24 24 0 0 35 47 17
2017 FI 5 18 37 27 14 0 0 23 40 22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 21 21 21 5 0 0 53 26 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 47 0 26 5 0 0 68 32 19
2018 FI 24 29 18 12 18 0 0 53 29 17
2017 FI 19 13 32 9 23 0 5 33 33 22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 47 32 16 5 0 0 0 79 5 19
2018 FI 47 35 12 6 0 0 0 82 6 17
2017 FI 64 14 14 5 0 0 5 81 5 22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 5 16 5 0 0 11 76 6 19
2018 FI 71 18 6 0 0 0 6 94 0 17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 11 11 11 5 0 5 72 17 19
2018 FI 65 12 18 6 0 0 0 76 6 17
2017 FI 64 9 9 4 9 0 5 77 14 22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 32 0 11 0 0 0 89 11 19
2018 FI 44 11 22 17 6 0 0 56 22 18
2017 FI 45 32 5 10 5 0 5 81 15 22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 21 5 11 5 0 0 79 16 19
2018 FI 33 22 22 22 0 0 0 56 22 18
2017 FI 37 27 14 18 5 0 0 64 23 22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 58 16 11 0 0 0 16 88 0 19
2018 FI 39 22 28 0 6 0 6 65 6 18
2017 FI 43 29 19 0 0 0 9 79 0 21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 84 11 0 5 0 0 0 95 5 19
2018 FI 78 11 11 0 0 0 0 89 0 18
2017 FI 86 5 5 0 0 0 5 95 0 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 68 21 5 0 5 0 0 89 5 19
2018 FI 61 11 11 0 11 0 6 76 12 18
2017 FI 72 14 5 0 5 0 5 90 5 22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 72 22 6 0 0 0 0 94 0 18
2018 FI 44 22 11 11 0 0 11 75 13 18
2017 FI 54 27 14 0 0 0 5 86 0 22

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 21 68 5 0 0 0 26 5 19
2018 FI 0 0 72 28 0 0 0 0 28 18
2017 FI 5 14 54 18 10 0 0 18 28 22

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 21 53 16 5 0 0 21 26 19
2018 FI 6 33 33 28 0 0 0 28 39 18
2017 FI 0 27 59 5 9 0 0 14 27 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 53 21 21 0 0 0 58 21 19
2018 FI 11 39 39 11 0 0 0 50 11 18
2017 FI 14 55 18 9 5 0 0 69 14 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 32 32 26 0 0 0 42 26 19
2018 FI 0 44 17 28 11 0 0 44 39 18
2017 FI 5 23 27 32 9 5 0 28 43 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 11 89 19
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 26 26 11 5 0 0 32 68 19
2018 FI 39 39 11 11 0 0 0 39 61 18
2017 FI 41 22 28 5 5 0 0 41 59 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 54 46 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 54 46 13
2018 FI 91 9 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 31 23 15 8 15 0 8 58 25 13
2018 FI 27 36 18 9 0 0 9 70 10 11
2017 FI 46 31 15 0 8 0 0 77 8 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 8 0 8 15 15 8 46 17 67 13
2018 FI 0 9 27 0 0 9 55 25 0 11
2017 FI 0 8 0 8 8 0 76 32 68 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 5 11 16 5 0 11 65 24 19
2018 FI 50 28 11 0 0 6 6 88 0 18
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