2019 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 30 10 5 0 0 0 85 5 20
2017 CS 62 22 0 16 0 0 0 84 16 22
2014 CS 64 32 0 0 5 0 0 95 5 22
2011 CS 66 31 0 3 0 0 0 97 3 35
2011 CS-01 62 38 0 0 0 0 0 100 0 13
2011 CS-02 54 38 0 8 0 0 0 92 8 13
2008 CS 70 22 3 5 0 0 0 92 5 37
2008 CS-01 71 21 7 0 0 0 0 93 0 14
2008 CS-02 64 21 0 14 0 0 0 86 14 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 25 5 0 0 0 0 95 0 20
2017 CS 67 18 11 4 0 0 0 84 4 22
2014 CS 73 9 9 9 0 0 0 82 9 22
2011 CS 51 29 6 11 3 0 0 80 14 35
2011 CS-01 62 31 0 8 0 0 0 92 8 13
2011 CS-02 46 23 0 23 8 0 0 69 31 13
2008 CS 62 30 0 5 3 0 0 92 8 37
2008 CS-01 71 29 0 0 0 0 0 100 0 14
2008 CS-02 71 29 0 0 0 0 0 100 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 15 10 5 0 0 5 84 5 20
2017 CS 71 18 7 4 0 0 0 89 4 22
2014 CS 64 18 9 5 5 0 0 82 9 22
2011 CS 66 29 0 6 0 0 0 94 6 35
2011 CS-01 77 15 0 8 0 0 0 92 8 13
2011 CS-02 62 38 0 0 0 0 0 100 0 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 30 5 20 0 0 0 75 20 20
2018 CS 33 44 17 0 6 0 0 78 6 18
2017 CS 40 44 16 0 0 0 0 84 0 22
2014 CS 18 45 9 18 9 0 0 64 27 22
2011 CS 15 41 18 18 6 0 3 58 24 34
2011 CS-01 8 54 8 15 15 0 0 62 31 13
2011 CS-02 25 25 25 17 0 0 8 55 18 12
2008 CS 46 38 5 5 3 0 3 86 8 37
2008 CS-01 43 29 7 14 7 0 0 71 21 14
2008 CS-02 50 43 0 0 0 0 7 100 0 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 25 10 0 0 0 0 90 0 20
2017 CS 76 20 0 0 0 0 4 100 0 22
2014 CS 68 27 5 0 0 0 0 95 0 22

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 20 5 5 0 0 0 90 5 20
2018 CS 67 28 6 0 0 0 0 94 0 18
2017 CS 53 27 9 7 4 0 0 80 11 22
2014 CS 45 23 9 5 9 9 0 75 15 22
2011 CS 40 40 6 11 3 0 0 80 14 35
2011 CS-01 38 38 15 8 0 0 0 77 8 13
2011 CS-02 46 31 0 15 8 0 0 77 23 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 35 10 0 10 0 0 80 10 20
2018 CS 53 24 0 12 12 0 0 76 24 17
2017 CS 69 22 0 0 9 0 0 91 9 22
2014 CS 41 36 5 18 0 0 0 77 18 22
2011 CS 40 37 11 9 3 0 0 77 11 35
2011 CS-01 38 46 8 8 0 0 0 85 8 13
2011 CS-02 46 23 8 15 8 0 0 69 23 13
2008 CS 46 27 11 14 3 0 0 73 16 37
2008 CS-01 57 21 7 14 0 0 0 79 14 14
2008 CS-02 36 43 0 14 7 0 0 79 21 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 35 10 5 10 0 0 75 15 20
2018 CS 33 28 17 11 11 0 0 61 22 18
2017 CS 36 27 9 13 16 0 0 62 29 22
2014 CS 23 32 9 27 9 0 0 55 36 22
2011 CS 14 37 20 11 17 0 0 51 29 35
2011 CS-01 8 31 23 15 23 0 0 38 38 13
2011 CS-02 31 31 8 8 23 0 0 62 31 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 50 5 5 10 0 0 80 15 20
2018 CS 33 44 17 6 0 0 0 78 6 18
2017 CS 44 40 4 11 0 0 0 84 11 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 30 5 5 5 0 0 85 10 20
2018 CS 67 33 0 0 0 0 0 100 0 18
2017 CS 60 36 0 4 0 0 0 96 4 22
2014 CS 55 36 0 9 0 0 0 91 9 22
2011 CS 40 34 20 6 0 0 0 74 6 35
2011 CS-01 23 38 23 15 0 0 0 62 15 13
2011 CS-02 38 38 23 0 0 0 0 77 0 13
2008 CS 38 43 8 5 5 0 0 81 11 37
2008 CS-01 57 14 14 14 0 0 0 71 14 14
2008 CS-02 29 57 0 0 14 0 0 86 14 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 20 20 10 5 0 0 65 15 20
2018 CS 39 28 11 22 0 0 0 67 22 18
2017 CS 49 13 4 13 20 0 0 62 33 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 5 5 10 0 0 0 85 10 20
2018 CS 72 17 0 11 0 0 0 89 11 18
2017 CS 87 9 0 4 0 0 0 96 4 22
2014 CS 82 14 5 0 0 0 0 95 0 22
2011 CS 66 34 0 0 0 0 0 100 0 35
2011 CS-01 62 38 0 0 0 0 0 100 0 13
2011 CS-02 77 23 0 0 0 0 0 100 0 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 30 15 0 5 0 0 80 5 20
2018 CS 50 39 6 6 0 0 0 89 6 18
2017 CS 36 49 16 0 0 0 0 84 0 22
2014 CS 41 27 9 14 9 0 0 68 23 22
2011 CS 37 31 17 6 9 0 0 69 14 35
2011 CS-01 23 46 15 8 8 0 0 69 15 13
2011 CS-02 38 23 23 0 15 0 0 62 15 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 15 15 0 10 0 0 75 10 20
2018 CS 44 28 11 11 6 0 0 72 17 18
2017 CS 53 27 16 0 4 0 0 80 4 22
2014 CS 41 32 9 9 9 0 0 73 18 22

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 26 11 11 0 0 0 79 11 19
2018 CS 50 22 6 17 6 0 0 72 22 18
2017 CS 58 31 4 0 7 0 0 89 7 22
2014 CS 41 27 5 18 9 0 0 68 27 22
2011 CS 44 32 15 0 9 0 0 76 9 34
2011 CS-01 58 17 17 0 8 0 0 75 8 12
2011 CS-02 31 46 8 0 15 0 0 77 15 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 25 5 0 5 0 0 90 5 20
2018 CS 56 28 6 11 0 0 0 83 11 18
2017 CS 69 27 0 0 4 0 0 96 4 22
2014 CS 50 32 9 9 0 0 0 82 9 22
2011 CS 43 43 9 3 3 0 0 86 6 35
2011 CS-01 46 38 8 8 0 0 0 85 8 13
2011 CS-02 46 38 8 0 8 0 0 85 8 13
2008 CS 51 35 8 3 3 0 0 86 5 37
2008 CS-01 50 36 14 0 0 0 0 86 0 14
2008 CS-02 57 29 0 7 7 0 0 86 14 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 21 32 5 0 0 0 63 5 19
2018 CS 50 28 11 6 6 0 0 78 11 18
2017 CS 44 36 4 4 11 0 0 80 16 22
2014 CS 18 45 18 18 0 0 0 64 18 22
2011 CS 23 40 20 14 3 0 0 63 17 35
2011 CS-01 31 46 23 0 0 0 0 77 0 13
2011 CS-02 23 31 23 15 8 0 0 54 23 13
2008 CS 30 35 22 8 5 0 0 65 14 37
2008 CS-01 29 50 14 7 0 0 0 79 7 14
2008 CS-02 29 14 36 14 7 0 0 43 21 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 35 25 15 10 0 0 25 50 20
2018 CS 11 33 39 11 6 0 0 17 44 18
2017 CS 11 22 49 18 0 0 0 18 33 22
2014 CS 18 27 41 14 0 0 0 14 45 22
2011 CS 14 29 34 17 3 0 3 21 44 35
2011 CS-01 23 15 31 31 0 0 0 31 38 13
2011 CS-02 0 38 38 8 8 0 8 17 42 13
2008 CS 11 38 43 5 0 0 3 6 50 37
2008 CS-01 7 43 36 7 0 0 7 8 54 14
2008 CS-02 7 43 43 7 0 0 0 7 50 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 10 25 15 35 0 0 50 25 20
2018 CS 6 12 29 29 24 0 0 53 18 17
2017 CS 4 9 27 22 38 0 0 60 13 22
2014 CS 9 5 23 45 18 0 0 64 14 22
2011 CS 11 11 34 23 17 0 3 41 24 35
2011 CS-01 23 15 8 23 31 0 0 54 38 13
2011 CS-02 8 15 38 15 15 0 8 33 25 13
2008 CS 8 8 30 32 14 0 8 50 18 37
2008 CS-01 7 21 29 29 7 0 7 38 31 14
2008 CS-02 7 0 29 36 21 0 7 62 8 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 16 42 21 16 0 0 37 21 19
2018 CS 17 22 39 11 11 0 0 22 39 18
2017 CS 16 42 19 14 9 0 0 23 58 21
2014 CS 23 18 27 18 9 0 5 29 43 22
2011 CS 9 26 31 11 20 0 3 32 35 35
2011 CS-01 15 23 23 15 23 0 0 38 38 13
2011 CS-02 8 31 31 8 15 0 8 25 42 13
2008 CS 5 24 22 32 11 0 5 46 31 37
2008 CS-01 7 14 29 36 14 0 0 50 21 14
2008 CS-02 0 36 14 29 14 0 7 46 38 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 10 25 30 20 0 0 50 25 20
2018 CS 11 22 28 22 17 0 0 39 33 18
2017 CS 11 22 27 31 9 0 0 40 33 22
2014 CS 18 14 32 32 5 0 0 36 32 22
2011 CS 9 14 29 29 17 0 3 47 24 35
2011 CS-01 0 8 31 31 31 0 0 62 8 13
2011 CS-02 15 8 15 38 15 0 8 58 25 13
2008 CS 3 5 16 51 24 0 0 76 8 37
2008 CS-01 0 7 14 57 21 0 0 79 7 14
2008 CS-02 0 7 14 50 29 0 0 79 7 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 35 5 5 20 0 0 25 70 20
2018 CS 28 28 17 6 22 0 0 28 56 18
2017 CS 20 49 4 13 13 0 0 27 69 22
2014 CS 36 41 18 0 5 0 0 5 77 22
2011 CS 29 26 31 6 6 0 3 12 56 35
2011 CS-01 23 8 46 8 15 0 0 23 31 13
2011 CS-02 38 23 23 8 0 0 8 8 67 13
2008 CS 22 30 22 22 5 0 0 27 51 37
2008 CS-01 14 36 21 21 7 0 0 29 50 14
2008 CS-02 21 29 14 29 7 0 0 36 50 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 25 30 20 20 0 0 40 30 20
2018 CS 6 17 11 39 28 0 0 67 22 18
2017 CS 7 9 27 40 18 0 0 58 16 22
2014 CS 5 0 23 41 23 5 5 70 5 22
2011 CS 3 0 9 54 29 0 6 88 3 35
2011 CS-01 8 0 8 54 31 0 0 85 8 13
2011 CS-02 0 0 8 54 23 0 15 91 0 13
2008 CS 3 14 16 35 32 0 0 68 16 37
2008 CS-01 0 21 7 43 29 0 0 71 21 14
2008 CS-02 0 7 14 29 50 0 0 79 7 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 30 30 15 20 0 0 35 35 20
2018 CS 18 12 41 24 6 0 0 29 29 17
2017 CS 24 27 18 18 13 0 0 31 51 22
2014 CS 14 18 41 23 5 0 0 27 32 22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 0 5 15 50 30 0 0 80 5 20
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 0 5 15 5 0 5 74 21 20
2017 CS 49 18 11 22 0 0 0 67 22 22
2014 CS 64 9 0 23 5 0 0 73 27 22
2011 CS 54 23 11 3 6 0 3 79 9 35
2011 CS-01 69 8 8 8 8 0 0 77 15 13
2011 CS-02 46 38 0 0 8 0 8 92 8 13
2008 CS 68 14 5 11 3 0 0 81 14 37
2008 CS-01 64 14 7 14 0 0 0 79 14 14
2008 CS-02 79 21 0 0 0 0 0 100 0 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 25 25 0 0 15 0 71 0 20
2018 CS 28 22 17 11 0 22 0 64 14 18
2017 CS 40 31 13 11 0 4 0 74 12 22
2014 CS 32 41 5 14 0 9 0 80 15 22

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 30 5 5 0 0 0 90 5 20
2018 CS 56 39 0 6 0 0 0 94 6 18
2017 CS 44 31 13 4 7 0 0 76 11 22
2014 CS 41 41 0 5 14 0 0 82 18 22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 10 5 10 0 0 0 85 10 20
2018 CS 67 33 0 0 0 0 0 100 0 18
2017 CS 64 27 0 9 0 0 0 91 9 22
2014 CS 59 27 9 5 0 0 0 86 5 22

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 35 10 5 0 0 0 85 5 20
2018 CS 67 28 6 0 0 0 0 94 0 18
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 10 0 0 5 0 89 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 10 5 0 0 0 85 5 20
2018 CS 50 33 6 6 6 0 0 83 11 18
2017 CS 53 37 5 0 5 0 0 91 5 21
2014 CS 23 45 9 9 14 0 0 68 23 22
2011 CS 31 37 6 14 9 0 3 71 24 35
2011 CS-01 15 46 0 23 15 0 0 62 38 13
2011 CS-02 46 15 15 15 8 0 0 62 23 13
2008 CS 22 49 11 8 11 0 0 70 19 37
2008 CS-01 21 64 7 0 7 0 0 86 7 14
2008 CS-02 21 36 14 14 14 0 0 57 29 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 25 5 0 0 0 0 95 0 20
2018 CS 61 17 17 6 0 0 0 78 6 18
2017 CS 60 31 4 0 4 0 0 91 4 22
2014 CS 32 41 18 5 5 0 0 73 9 22
2011 CS 43 23 14 9 9 3 0 68 18 35
2011 CS-01 31 15 15 23 15 0 0 46 38 13
2011 CS-02 46 23 23 0 8 0 0 69 8 13
2008 CS 32 35 11 11 8 3 0 69 19 37
2008 CS-01 43 14 14 14 14 0 0 57 29 14
2008 CS-02 29 43 14 7 0 7 0 77 8 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 15 10 10 0 0 0 80 10 20
2018 CS 56 39 0 6 0 0 0 94 6 18
2017 CS 53 42 0 0 4 0 0 96 4 22
2014 CS 45 36 14 0 5 0 0 82 5 22
2011 CS 49 23 11 14 3 0 0 71 17 35
2011 CS-01 46 15 15 15 8 0 0 62 23 13
2011 CS-02 46 15 15 23 0 0 0 62 23 13
2008 CS 16 46 14 16 8 0 0 62 24 37
2008 CS-01 14 43 7 29 7 0 0 57 36 14
2008 CS-02 14 43 29 7 7 0 0 57 14 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 85 5 5 0 0 0 5 95 0 20
2017 CS 80 9 11 0 0 0 0 89 0 22
2014 CS 86 5 0 5 5 0 0 91 9 22
2011 CS 80 17 3 0 0 0 0 97 0 35
2011 CS-01 77 15 8 0 0 0 0 92 0 13
2011 CS-02 77 23 0 0 0 0 0 100 0 13
2008 CS 81 5 3 5 5 0 0 86 11 37
2008 CS-01 100 0 0 0 0 0 0 100 0 14
2008 CS-02 79 7 0 14 0 0 0 86 14 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 10 0 0 0 10 0 100 0 20
2017 CS 67 22 7 0 0 0 4 93 0 22
2014 CS 50 18 0 18 0 9 5 79 21 22
2011 CS 26 49 9 11 0 6 0 79 12 35
2011 CS-01 15 62 0 23 0 0 0 77 23 13
2011 CS-02 15 54 15 8 0 8 0 75 8 13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 85 15 0 0 0 0 0 100 0 20
2018 CS 78 22 0 0 0 0 0 100 0 18
2017 CS 58 33 4 0 4 0 0 91 4 22

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 20 5 0 0 0 0 95 0 20
2018 CS 50 33 11 0 6 0 0 83 6 18
2017 CS 67 29 0 0 4 0 0 96 4 22
2014 CS 36 50 0 5 9 0 0 86 14 22
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 35 15 5 5 5 0 74 11 20
2018 CS 50 17 17 6 0 11 0 75 6 18
2017 CS 44 22 20 9 4 0 0 67 13 22
2014 CS 36 36 14 14 0 0 0 73 14 22
2011 CS 43 23 14 14 3 3 0 68 18 35
2011 CS-01 38 38 0 23 0 0 0 77 23 13
2011 CS-02 46 8 15 15 8 8 0 58 25 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 40 15 0 10 0 0 75 10 20
2018 CS 44 22 22 6 0 6 0 71 6 18
2017 CS 40 31 11 13 4 0 0 71 18 22
2014 CS 23 36 18 23 0 0 0 59 23 22
2011 CS 40 34 11 11 3 0 0 74 14 35
2011 CS-01 46 38 0 8 8 0 0 85 15 13
2011 CS-02 38 23 31 8 0 0 0 62 8 13
2008 CS 27 35 16 16 5 0 0 62 22 37
2008 CS-01 21 43 7 21 7 0 0 64 29 14
2008 CS-02 14 43 29 7 7 0 0 57 14 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 35 25 10 10 5 0 53 21 20
2018 CS 17 28 17 28 6 6 0 47 35 18
2017 CS 22 36 9 13 20 0 0 58 33 22
2014 CS 24 19 33 24 0 0 0 43 24 21
2011 CS 17 40 17 11 3 11 0 65 16 35
2011 CS-01 31 38 8 8 8 8 0 75 17 13
2011 CS-02 8 31 31 15 0 15 0 45 18 13
2008 CS 11 51 11 14 5 8 0 68 21 37
2008 CS-01 21 50 0 21 7 0 0 71 29 14
2008 CS-02 0 50 14 14 7 14 0 58 25 14

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 50 15 20 0 0 0 65 20 20
2018 CS 33 44 6 11 6 0 0 78 17 18
2017 CS 27 31 13 18 11 0 0 58 29 22
2014 CS 32 18 14 32 0 5 0 52 33 22
2011 CS 11 40 20 17 9 3 0 53 26 35
2011 CS-01 8 38 23 15 15 0 0 46 31 13
2011 CS-02 23 23 23 15 8 8 0 50 25 13
2008 CS 14 19 19 32 11 5 0 34 46 37
2008 CS-01 21 7 14 43 14 0 0 29 57 14
2008 CS-02 0 29 21 36 7 7 0 31 46 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 20 5 0 0 0 0 95 0 20
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 40 5 5 5 5 0 84 11 20
2018 CS 50 39 0 11 0 0 0 89 11 18
2017 CS 36 36 11 18 0 0 0 71 18 22
2014 CS 27 41 23 9 0 0 0 68 9 22
2011 CS 24 44 18 6 3 6 0 72 9 34
2011 CS-01 31 38 15 8 8 0 0 69 15 13
2011 CS-02 23 31 31 0 0 15 0 64 0 13

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 35 35 10 5 0 0 50 15 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 35 20 5 0 0 0 75 5 20
2018 CS 44 50 6 0 0 0 0 94 0 18
2017 CS 40 49 7 4 0 0 0 89 4 22
2014 CS 55 32 5 5 0 5 0 90 5 22
2011 CS 53 26 3 6 3 9 0 87 10 34
2011 CS-01 62 15 0 8 8 8 0 83 17 13
2011 CS-02 38 38 8 0 0 15 0 91 0 13
2008 CS 30 46 8 3 5 3 5 82 9 37
2008 CS-01 36 43 7 0 7 7 0 85 8 14
2008 CS-02 29 43 7 7 7 0 7 77 15 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 50 5 5 0 0 0 90 5 20
2018 CS 67 22 11 0 0 0 0 89 0 18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 20 15 15 5 10 0 61 22 20
2018 CS 33 22 6 6 17 17 0 67 27 18
2017 CS 40 18 4 22 16 0 0 58 38 22
2014 CS 27 27 18 9 14 5 0 57 24 22
2011 CS 23 14 23 14 9 14 3 45 28 35
2011 CS-01 23 23 23 15 0 15 0 55 18 13
2011 CS-02 23 15 15 15 15 15 0 45 36 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 25 5 20 10 5 0 63 32 20
2018 CS 33 33 0 22 11 0 0 67 33 18
2017 CS 36 40 13 0 11 0 0 76 11 22
2014 CS 27 23 27 5 14 5 0 52 19 22
2011 CS 23 40 14 14 6 3 0 65 21 35
2011 CS-01 8 46 0 31 8 8 0 58 42 13
2011 CS-02 31 31 23 8 8 0 0 62 15 13
2008 CS 43 32 5 8 11 0 0 76 19 37
2008 CS-01 36 29 0 7 29 0 0 64 36 14
2008 CS-02 50 36 0 14 0 0 0 86 14 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 15 10 25 30 0 0 35 55 20
2018 CS 22 28 6 17 28 0 0 50 44 18
2017 CS 31 22 9 18 20 0 0 53 38 22
2014 CS 18 9 27 14 32 0 0 27 45 22
2011 CS 6 17 11 23 43 0 0 23 66 35
2011 CS-01 0 15 15 15 54 0 0 15 69 13
2011 CS-02 8 15 8 15 54 0 0 23 69 13
2008 CS 14 22 3 25 33 0 3 37 60 36
2008 CS-01 21 21 0 29 29 0 0 43 57 14
2008 CS-02 8 23 8 15 38 0 8 33 58 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 15 0 0 0 0 85 0 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 15 20 10 5 5 0 63 16 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 40 30 0 0 0 0 70 0 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 25 30 10 0 0 0 60 10 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 10 20 15 35 0 0 30 50 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 20 0 0 10 0 0 90 10 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 95 0 0 0 0 5 0 100 0 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 100 0 0 0 0 0 0 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 50 10 10 5 0 0 75 15 20
2018 CS 50 22 11 17 0 0 0 72 17 18
2017 CS 40 42 0 9 4 4 0 86 14 22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 30 10 5 0 0 0 85 5 20
2018 CS 61 33 0 6 0 0 0 94 6 18
2017 CS 58 31 7 4 0 0 0 89 4 22
2014 CS 68 23 5 5 0 0 0 91 5 22
2011 CS 56 29 12 3 0 0 0 85 3 34
2011 CS-01 46 31 15 8 0 0 0 77 8 13
2011 CS-02 58 25 17 0 0 0 0 83 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 40 0 0 0 0 0 100 0 20
2018 CS 44 44 0 11 0 0 0 89 11 18
2017 CS 49 36 16 0 0 0 0 84 0 22
2014 CS 68 23 9 0 0 0 0 91 0 22

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 21 11 0 0 0 0 89 0 19
2018 CS 67 28 6 0 0 0 0 94 0 18
2017 CS 56 31 9 4 0 0 0 87 4 22
2014 CS 73 18 5 5 0 0 0 91 5 22
2011 CS 51 34 14 0 0 0 0 86 0 35
2011 CS-01 46 46 8 0 0 0 0 92 0 13
2011 CS-02 46 31 23 0 0 0 0 77 0 13
2008 CS 35 41 11 8 3 3 0 78 11 37
2008 CS-01 43 21 14 21 0 0 0 64 21 14
2008 CS-02 36 50 0 0 7 7 0 92 8 14

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 25 15 0 0 0 0 85 0 20
2018 CS 61 22 6 11 0 0 0 83 11 18
2017 CS 64 31 4 0 0 0 0 96 0 22
2014 CS 50 27 9 14 0 0 0 77 14 22
2011 CS 40 43 11 3 3 0 0 83 6 35
2011 CS-01 38 46 8 8 0 0 0 85 8 13
2011 CS-02 31 54 8 0 8 0 0 85 8 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 15 25 0 0 0 0 75 0 20
2018 CS 61 17 11 11 0 0 0 78 11 18
2017 CS 64 27 9 0 0 0 0 91 0 22
2014 CS 36 32 27 5 0 0 0 68 5 22
2011 CS 38 41 15 3 3 0 0 79 6 34
2011 CS-01 38 38 15 8 0 0 0 77 8 13
2011 CS-02 25 58 8 0 8 0 0 83 8 12
2008 CS 54 16 14 11 5 0 0 70 16 37
2008 CS-01 50 14 14 14 7 0 0 64 21 14
2008 CS-02 57 21 0 14 7 0 0 79 21 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 21 11 5 5 0 0 79 11 19
2018 CS 67 11 6 17 0 0 0 78 17 18
2017 CS 64 13 4 9 0 9 0 85 10 22
2014 CS 50 18 9 14 5 5 0 71 19 22
2011 CS 44 29 18 6 3 0 0 74 9 34
2011 CS-01 58 25 8 8 0 0 0 83 8 12
2011 CS-02 23 38 31 8 0 0 0 62 8 13
2008 CS 46 16 19 14 5 0 0 62 19 37
2008 CS-01 43 21 21 14 0 0 0 64 14 14
2008 CS-02 50 14 14 7 14 0 0 64 21 14
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 20 45 35 20
2018 CS 22 22 56 18
2017 CS 18 44 38 22
2014 CS 9 59 32 22
2011 CS 11 51 37 35
2011 CS-01 8 62 31 13
2011 CS-02 8 54 38 13
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 40 10 5 0 0 0 85 5 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 10 5 0 0 5 0 95 0 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 20 15 0 0 40 5 73 0 20
2018 CS 11 11 28 0 6 44 0 40 10 18
2017 CS 22 31 16 0 0 27 4 77 0 22
2014 CS 18 23 23 0 0 23 14 64 0 22

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 45 10 0 0 5 0 89 0 20
2018 CS 56 22 6 0 0 17 0 93 0 18
2017 CS 44 36 16 0 0 4 0 84 0 22
2014 CS 36 27 32 0 0 5 0 67 0 22
2011 CS 51 29 9 3 0 9 0 88 3 35
2011 CS-01 46 31 15 0 0 8 0 83 0 13
2011 CS-02 62 23 8 0 0 8 0 92 0 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 20

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 15 20 0 0 35 10 64 0 20
2018 CS 17 6 28 0 0 50 0 44 0 18
2017 CS 27 22 11 0 0 36 4 82 0 22
2014 CS 23 23 27 0 0 14 14 63 0 22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 40 5 0 0 5 0 95 0 20
2018 CS 50 33 6 0 0 11 0 94 0 18
2017 CS 49 27 16 4 0 4 0 79 5 22
2014 CS 41 32 23 0 0 5 0 76 0 22
2011 CS 43 34 9 3 0 11 0 87 3 35
2011 CS-01 46 23 8 8 0 15 0 82 9 13
2011 CS-02 46 46 0 0 0 8 0 100 0 13
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 15 10 5 10 0 0 75 15 20
2018 CS 50 39 11 0 0 0 0 89 0 18
2017 CS 71 16 13 0 0 0 0 87 0 22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 30 25 10 15 0 0 50 25 20
2018 CS 11 33 22 11 22 0 0 44 33 18
2017 CS 22 40 18 20 0 0 0 62 20 22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 5 25 5 15 0 0 55 20 20
2018 CS 22 39 17 6 17 0 0 61 22 18
2017 CS 27 27 27 16 0 0 4 56 16 22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 0 30 20 30 0 0 20 50 20
2018 CS 17 6 22 28 28 0 0 22 56 18
2017 CS 22 31 18 18 11 0 0 53 29 22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 25 5 0 0 0 5 95 0 20
2018 CS 50 28 11 6 0 0 6 82 6 18
2017 CS 53 22 4 11 0 0 9 83 12 22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 15 20 5 0 0 0 75 5 20
2018 CS 39 44 6 0 11 0 0 83 11 18
2017 CS 40 44 11 4 0 0 0 84 4 22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 25 25 5 10 0 0 60 15 20
2018 CS 17 39 33 11 0 0 0 56 11 18
2017 CS 36 36 24 4 0 0 0 71 4 22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 20 15 25 10 0 0 50 35 20
2018 CS 18 18 35 24 6 0 0 35 29 17
2017 CS 31 22 33 9 4 0 0 53 13 22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 40 20 10 5 0 0 65 15 20
2018 CS 22 28 28 17 6 0 0 50 22 18
2017 CS 22 40 29 0 9 0 0 62 9 22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 15 35 5 5 0 0 55 10 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 30 25 10 0 0 0 65 10 20
2018 CS 22 44 11 17 6 0 0 67 22 18
2017 CS 9 40 36 11 4 0 0 49 16 22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 10 0 0 0 5 89 0 20
2018 CS 83 17 0 0 0 0 0 100 0 18
2017 CS 67 29 0 0 0 0 4 100 0 22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 90 10 0 0 0 0 0 100 0 20
2018 CS 83 11 6 0 0 0 0 94 0 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 90 5 5 0 0 0 0 95 0 20
2018 CS 83 11 0 0 0 0 6 100 0 18
2017 CS 80 20 0 0 0 0 0 100 0 22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 74 16 5 5 0 0 0 89 5 19
2018 CS 67 22 11 0 0 0 0 89 0 18
2017 CS 49 38 13 0 0 0 0 87 0 22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 20 0 0 5 0 0 95 5 20
2018 CS 67 17 11 6 0 0 0 83 6 18
2017 CS 58 33 9 0 0 0 0 91 0 22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 15 0 0 0 0 15 100 0 20
2018 CS 56 6 11 0 0 0 28 85 0 18
2017 CS 49 27 7 0 0 0 18 92 0 22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 85 0 5 5 0 0 5 89 5 20
2018 CS 72 11 11 0 0 0 6 88 0 18
2017 CS 70 30 0 0 0 0 0 100 0 21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 80 10 10 0 0 0 0 90 0 20
2018 CS 72 11 17 0 0 0 0 83 0 18
2017 CS 78 4 18 0 0 0 0 82 0 22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 75 10 15 0 0 0 0 85 0 20
2018 CS 61 6 22 11 0 0 0 67 11 18
2017 CS 58 29 4 9 0 0 0 87 9 22

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 45 35 5 0 0 0 60 5 20
2018 CS 11 44 33 11 0 0 0 56 11 18
2017 CS 13 36 44 7 0 0 0 49 7 22

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 15 55 15 5 0 0 20 25 20
2018 CS 6 17 44 28 6 0 0 33 22 18
2017 CS 0 13 51 27 9 0 0 36 13 22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 35 10 0 0 0 0 90 0 20
2018 CS 61 22 17 0 0 0 0 83 0 18
2017 CS 36 53 11 0 0 0 0 89 0 22

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 60 10 0 0 5 0 89 0 20
2018 CS 39 56 6 0 0 0 0 94 0 18
2017 CS 22 53 9 4 4 7 0 81 10 22
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 5 95 20
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 50 5 0 0 0 0 45 55 20
2018 CS 72 17 11 0 0 0 0 72 28 18
2017 CS 73 22 4 0 0 0 0 73 27 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 27 73 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 82 18 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 82 18 0 0 0 0 0 100 0 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 9 9 0 0 9 45 80 0 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 10 25 5 5 0 5 63 11 20
2018 CS 61 11 28 0 0 0 0 72 0 18
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