2019 Public Service Employee Survey Results for Atlantic Canada Opportunities Agency by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 42 3 6 2 0 0 90 7 442
2019 Term 45 47 0 8 0 0 0 92 8 26
2019 Student 78 22 0 0 0 0 0 100 0 18
2017 Indeterminate (permanent) 47 40 4 7 2 0 0 87 9 451
2017 Term 66 34 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 48 37 4 8 4 0 0 85 11 478
2011 Indeterminate (permanent) 61 32 2 3 1 0 0 94 4 568
2011 Term 65 35 0 0 0 0 0 100 0 20
2008 Indeterminate (permanent) 68 26 2 3 1 0 0 94 4 604
2008 Term 61 33 0 6 0 0 0 94 6 18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 69 21 5 3 1 0 1 91 4 441
2019 Term 84 4 11 0 0 0 0 89 0 26
2019 Student 94 6 0 0 0 0 0 100 0 18
2017 Indeterminate (permanent) 77 16 3 2 1 0 1 94 3 451
2017 Term 84 16 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 74 15 3 4 1 0 2 91 5 478
2011 Indeterminate (permanent) 71 18 4 4 1 0 2 91 5 568
2011 Term 55 25 5 10 5 0 0 81 14 20
2008 Indeterminate (permanent) 74 19 2 4 2 0 0 93 6 604
2008 Term 89 6 0 0 6 0 0 94 6 18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 66 26 4 4 1 0 0 91 5 440
2019 Term 58 28 11 4 0 0 0 86 4 26
2019 Student 65 35 0 0 0 0 0 100 0 17
2017 Indeterminate (permanent) 63 27 3 5 1 0 0 90 7 451
2017 Term 57 27 8 8 0 0 0 84 8 12
2014 Indeterminate (permanent) 67 24 2 5 2 0 0 91 7 478
2011 Indeterminate (permanent) 67 26 3 3 1 0 0 92 4 564
2011 Term 45 45 5 5 0 0 0 90 5 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 40 7 11 2 0 0 81 12 441
2019 Term 38 40 18 0 4 0 0 77 4 26
2019 Student 50 44 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 39 40 8 9 3 0 0 80 12 427
2018 Term 31 69 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 40 40 8 10 2 0 0 80 12 450
2017 Term 24 43 8 24 0 0 0 68 24 12
2014 Indeterminate (permanent) 39 40 8 10 3 0 0 79 13 478
2011 Indeterminate (permanent) 50 35 8 5 2 0 0 85 8 564
2011 Term 35 40 15 10 0 0 0 75 10 20
2008 Indeterminate (permanent) 47 35 9 7 2 0 0 82 9 604
2008 Term 22 44 17 11 6 0 0 67 17 18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 30 5 3 1 0 0 91 4 440
2019 Term 53 36 11 0 0 0 0 89 0 26
2019 Student 78 22 0 0 0 0 0 100 0 18
2017 Indeterminate (permanent) 65 29 4 2 1 0 1 94 3 450
2017 Term 73 19 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 66 27 4 1 1 0 0 93 2 478

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 25 5 4 2 0 0 89 5 441
2019 Term 57 32 11 0 0 0 0 89 0 26
2019 Student 78 11 0 6 0 6 0 94 6 18
2018 Indeterminate (permanent) 65 28 4 2 1 0 0 93 3 427
2018 Term 64 31 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 63 27 4 3 3 1 0 90 6 450
2017 Term 82 18 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 8 6 4 0 0 82 10 477
2011 Indeterminate (permanent) 54 34 6 5 1 0 0 87 7 566
2011 Term 55 35 5 5 0 0 0 90 5 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 35 7 6 2 0 0 85 8 442
2019 Term 53 28 19 0 0 0 0 81 0 26
2019 Student 56 28 0 11 6 0 0 83 17 18
2018 Indeterminate (permanent) 50 36 5 5 4 0 0 86 9 423
2018 Term 57 31 6 7 0 0 0 87 7 16
2017 Indeterminate (permanent) 46 38 6 6 5 0 0 84 11 448
2017 Term 60 32 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 41 38 10 8 3 0 0 79 12 478
2011 Indeterminate (permanent) 49 37 7 4 3 0 0 86 7 564
2011 Term 36 54 10 0 0 0 0 90 0 20
2008 Indeterminate (permanent) 47 35 9 6 3 0 0 82 9 600
2008 Term 33 50 6 11 0 0 0 83 11 18

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 39 11 8 4 0 0 76 13 440
2019 Term 50 42 7 0 0 0 0 93 0 26
2019 Student 72 22 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 39 35 12 8 6 0 0 74 14 428
2018 Term 43 51 0 0 0 0 6 100 0 16
2017 Indeterminate (permanent) 38 30 13 12 7 0 0 68 19 449
2017 Term 41 59 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 30 36 14 13 7 0 0 66 20 477
2011 Indeterminate (permanent) 33 36 12 12 6 0 0 69 19 566
2011 Term 20 55 10 14 0 0 0 75 14 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 40 10 8 4 0 0 77 12 440
2019 Term 49 32 15 4 0 0 0 81 4 26
2019 Student 39 50 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 40 42 8 6 4 0 0 82 9 427
2018 Term 43 44 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 40 39 8 9 4 0 0 79 13 450
2017 Term 41 35 16 8 0 0 0 76 8 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 39 6 2 2 0 0 90 4 440
2019 Term 65 28 7 0 0 0 0 93 0 26
2019 Student 67 28 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 57 34 5 2 1 0 0 92 4 427
2018 Term 83 11 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 53 35 6 3 3 0 0 89 5 448
2017 Term 41 35 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 51 35 9 4 1 0 0 86 5 477
2011 Indeterminate (permanent) 52 37 7 3 1 0 0 89 4 565
2011 Term 20 70 0 10 0 0 0 90 10 20
2008 Indeterminate (permanent) 57 32 5 3 2 0 0 90 4 604
2008 Term 61 28 0 6 6 0 0 89 11 18

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 37 9 6 5 0 0 80 12 440
2019 Term 57 32 7 4 0 0 0 89 4 26
2019 Student 56 33 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 42 36 9 7 6 0 0 78 13 424
2018 Term 43 51 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 39 36 10 10 6 0 0 75 15 450
2017 Term 49 51 0 0 0 0 0 100 0 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 27 4 2 1 0 0 92 3 438
2019 Term 61 31 4 4 0 0 0 93 4 26
2019 Student 61 33 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 66 26 5 3 0 0 0 92 3 420
2018 Term 57 38 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 66 26 4 3 1 0 0 92 4 448
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 70 21 7 2 0 0 0 92 2 478
2011 Indeterminate (permanent) 69 26 4 1 0 0 0 95 2 568
2011 Term 56 39 5 0 0 0 0 95 0 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 43 38 9 6 3 0 0 81 9 440
2019 Term 35 37 24 4 0 0 0 72 4 25
2019 Student 61 28 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 42 38 9 7 5 0 0 80 11 426
2018 Term 44 32 17 7 0 0 0 76 7 16
2017 Indeterminate (permanent) 42 37 8 7 5 0 0 80 12 448
2017 Term 52 31 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 35 41 10 10 4 0 0 77 13 478
2011 Indeterminate (permanent) 41 40 7 9 2 0 0 81 12 564
2011 Term 25 45 10 15 5 0 0 70 20 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 34 10 5 3 0 0 83 7 440
2019 Term 42 39 16 4 0 0 0 81 4 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 49 33 9 5 4 0 0 83 9 419
2018 Term 50 32 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 46 33 11 6 4 0 0 79 10 449
2017 Term 51 33 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 42 34 12 8 3 0 0 76 12 477

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 38 7 6 1 0 0 85 7 437
2019 Term 53 35 12 0 0 0 0 88 0 26
2019 Student 67 28 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 47 37 7 6 3 0 0 84 9 428
2018 Term 44 43 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 47 35 7 7 3 0 0 82 10 449
2017 Term 49 43 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 42 34 11 10 3 0 0 76 12 477
2011 Indeterminate (permanent) 51 37 7 4 1 1 0 88 4 564
2011 Term 51 39 5 5 0 0 0 90 5 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 30 5 3 2 0 0 90 4 442
2019 Term 69 27 4 0 0 0 0 96 0 26
2019 Student 67 17 6 6 6 0 0 83 11 18
2018 Indeterminate (permanent) 57 30 7 4 2 0 0 87 6 427
2018 Term 68 26 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 53 34 6 4 2 0 0 88 7 447
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 30 11 6 2 0 0 82 7 478
2011 Indeterminate (permanent) 55 36 5 2 2 0 0 91 5 567
2011 Term 51 45 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 54 37 4 4 2 0 0 91 5 603
2008 Term 50 33 11 6 0 0 0 83 6 18

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 35 15 6 2 0 0 77 8 438
2019 Term 38 47 15 0 0 0 0 85 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 41 37 13 6 3 0 0 79 8 428
2018 Term 56 32 12 0 0 0 0 88 0 16
2017 Indeterminate (permanent) 39 40 12 6 2 0 0 79 8 450
2017 Term 49 34 17 0 0 0 0 83 0 12
2014 Indeterminate (permanent) 34 38 17 8 3 0 0 72 11 478
2011 Indeterminate (permanent) 36 36 21 6 1 0 0 72 7 565
2011 Term 51 44 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 32 38 20 5 4 0 0 71 9 604
2008 Term 39 44 11 6 0 0 0 83 6 18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 19 41 21 11 0 1 33 26 442
2019 Term 4 11 43 11 31 0 0 42 15 26
2019 Student 0 11 28 33 28 0 0 61 11 18
2018 Indeterminate (permanent) 8 21 39 22 9 0 0 32 29 425
2018 Term 0 32 51 17 0 0 0 17 32 16
2017 Indeterminate (permanent) 9 21 40 19 9 1 1 28 31 449
2017 Term 0 8 59 15 18 0 0 33 8 12
2014 Indeterminate (permanent) 5 21 39 23 10 0 2 33 27 477
2011 Indeterminate (permanent) 5 22 37 22 11 0 2 34 28 567
2011 Term 5 14 31 30 15 0 5 47 20 20
2008 Indeterminate (permanent) 6 19 39 23 11 1 1 35 26 603
2008 Term 17 6 39 22 11 6 0 35 24 18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 4 11 23 35 26 1 1 61 15 440
2019 Term 0 16 31 19 34 0 0 53 16 26
2019 Student 0 0 11 22 67 0 0 89 0 18
2018 Indeterminate (permanent) 5 15 28 30 20 1 0 51 21 424
2018 Term 0 14 25 25 25 11 0 56 15 16
2017 Indeterminate (permanent) 7 11 29 30 21 1 1 52 19 445
2017 Term 0 0 25 8 58 0 10 73 0 12
2014 Indeterminate (permanent) 7 14 29 31 16 0 2 48 22 477
2011 Indeterminate (permanent) 5 11 30 28 23 1 2 53 17 563
2011 Term 5 10 25 30 26 5 0 58 16 20
2008 Indeterminate (permanent) 6 11 23 36 21 1 2 59 17 602
2008 Term 6 0 28 44 17 6 0 65 6 18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 20 35 22 12 0 2 34 31 439
2019 Term 7 22 27 16 27 0 0 43 30 26
2019 Student 0 17 17 17 50 0 0 67 17 18
2018 Indeterminate (permanent) 12 26 35 18 9 0 1 27 38 425
2018 Term 14 12 51 6 11 6 0 18 28 16
2017 Indeterminate (permanent) 22 27 30 12 7 0 1 20 49 448
2017 Term 8 26 43 8 15 0 0 23 34 12
2014 Indeterminate (permanent) 16 25 34 15 8 0 2 24 42 476
2011 Indeterminate (permanent) 12 20 38 16 12 0 2 29 33 563
2011 Term 5 20 30 41 5 0 0 46 24 20
2008 Indeterminate (permanent) 11 22 33 22 10 0 3 33 33 603
2008 Term 22 22 6 28 17 6 0 47 47 18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 4 12 38 28 17 0 1 46 16 440
2019 Term 8 11 20 19 42 0 0 62 19 26
2019 Student 0 0 17 33 50 0 0 83 0 18
2018 Indeterminate (permanent) 3 12 36 35 13 0 0 48 15 424
2018 Term 6 19 7 32 31 6 0 66 26 16
2017 Indeterminate (permanent) 7 12 37 30 12 0 1 43 20 450
2017 Term 0 17 25 32 26 0 0 58 17 12
2014 Indeterminate (permanent) 5 12 42 29 11 0 1 40 17 474
2011 Indeterminate (permanent) 6 13 37 29 13 0 2 43 19 564
2011 Term 0 5 30 55 10 0 0 65 5 20
2008 Indeterminate (permanent) 5 14 35 30 14 0 2 44 20 601
2008 Term 6 17 17 33 22 6 0 59 24 18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 21 30 20 17 1 2 37 32 441
2019 Term 0 22 36 15 22 4 0 39 23 26
2019 Student 0 0 6 39 50 6 0 94 0 18
2018 Indeterminate (permanent) 11 22 33 22 11 1 0 33 33 425
2018 Term 11 7 12 26 32 11 0 65 21 16
2017 Indeterminate (permanent) 13 23 32 22 9 1 1 31 36 449
2017 Term 0 10 41 17 32 0 0 49 10 12
2014 Indeterminate (permanent) 18 27 32 15 7 0 1 22 46 476
2011 Indeterminate (permanent) 11 22 33 20 12 0 2 33 34 563
2011 Term 20 10 10 35 15 5 5 56 33 20
2008 Indeterminate (permanent) 9 17 31 27 14 0 2 42 27 602
2008 Term 6 11 22 33 22 6 0 59 18 18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 3 11 27 31 26 1 2 58 14 441
2019 Term 4 12 31 27 27 0 0 54 15 26
2019 Student 0 11 6 22 61 0 0 83 11 18
2018 Indeterminate (permanent) 6 17 27 31 18 1 0 50 23 422
2018 Term 0 0 26 34 22 6 12 68 0 15
2017 Indeterminate (permanent) 6 11 27 32 20 2 2 55 17 448
2017 Term 8 17 0 15 49 0 10 72 28 12
2014 Indeterminate (permanent) 5 14 26 31 21 1 3 53 19 477
2011 Indeterminate (permanent) 4 9 26 35 24 0 3 61 13 562
2011 Term 5 5 44 25 11 0 11 40 11 20
2008 Indeterminate (permanent) 6 14 25 29 21 0 3 52 22 601
2008 Term 6 17 11 39 17 6 6 63 25 18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 7 16 39 24 12 0 1 37 23 442
2019 Term 4 28 44 4 21 0 0 25 32 25
2019 Student 0 0 33 28 39 0 0 67 0 18
2018 Indeterminate (permanent) 8 22 41 18 11 0 0 29 30 424
2018 Term 13 18 25 20 18 6 0 41 33 16
2017 Indeterminate (permanent) 15 22 33 21 7 1 2 28 38 447
2017 Term 0 8 27 32 17 8 8 58 10 12
2014 Indeterminate (permanent) 15 22 34 17 9 1 2 27 38 477

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 5 14 32 33 15 0 1 49 19 441
2019 Term 0 12 34 35 20 0 0 54 12 26
2019 Student 0 0 28 44 22 6 0 71 0 18
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 13 4 3 1 0 2 92 4 440
2019 Term 76 12 7 0 0 0 4 92 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18
2017 Indeterminate (permanent) 78 10 3 3 1 0 4 92 5 451
2017 Term 69 24 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 78 11 3 3 1 0 4 93 4 478
2011 Indeterminate (permanent) 75 13 4 3 1 0 4 92 4 564
2011 Term 61 30 0 10 0 0 0 90 10 20
2008 Indeterminate (permanent) 73 14 4 4 1 0 4 90 6 603
2008 Term 78 17 0 6 0 0 0 94 6 18

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 27 17 9 5 6 2 66 16 440
2019 Term 41 28 12 4 0 11 4 81 5 26
2019 Student 72 17 6 0 0 0 6 94 0 18
2018 Indeterminate (permanent) 30 32 16 10 5 5 3 67 16 425
2018 Term 38 39 6 0 0 18 0 93 0 16
2017 Indeterminate (permanent) 34 31 15 8 6 5 2 70 15 451
2017 Term 41 34 9 0 0 16 0 89 0 12
2014 Indeterminate (permanent) 37 29 14 9 6 2 3 70 15 477

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 27 8 7 5 0 0 80 12 440
2019 Term 53 32 7 8 0 0 0 85 8 26
2019 Student 94 0 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 52 28 7 6 6 1 0 80 12 424
2018 Term 50 31 13 7 0 0 0 81 7 16
2017 Indeterminate (permanent) 50 30 6 7 7 0 0 80 14 450
2017 Term 59 41 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 28 8 9 5 0 0 78 14 477

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 28 5 5 3 0 0 87 8 439
2019 Term 68 28 4 0 0 0 0 96 0 26
2019 Student 94 6 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 57 31 3 7 1 0 0 89 8 423
2018 Term 83 17 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 55 33 5 5 2 0 0 88 8 449
2017 Term 76 8 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 52 33 5 7 2 0 0 85 9 478

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 35 8 4 2 1 0 86 6 442
2019 Term 57 24 19 0 0 0 0 81 0 26
2019 Student 83 11 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 53 34 6 4 2 0 0 87 7 426
2018 Term 64 29 0 7 0 0 0 93 7 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 22 9 2 0 1 1 88 2 440
2019 Term 58 20 11 4 0 0 7 84 4 26
2019 Student 67 17 6 11 0 0 0 83 11 18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 28 10 7 3 0 0 80 11 439
2019 Term 61 28 8 4 0 0 0 88 4 26
2019 Student 67 28 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 53 31 7 5 4 0 0 84 9 428
2018 Term 44 33 6 6 0 6 6 87 6 16
2017 Indeterminate (permanent) 49 33 9 5 3 0 0 83 8 450
2017 Term 40 52 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 45 30 11 8 5 0 0 76 13 477
2011 Indeterminate (permanent) 46 31 10 9 4 0 0 77 13 567
2011 Term 40 25 20 10 5 0 0 65 14 20
2008 Indeterminate (permanent) 41 34 8 9 7 1 0 76 16 603
2008 Term 50 33 0 6 6 0 6 88 12 18

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 23 6 6 2 0 0 85 8 438
2019 Term 69 19 4 8 0 0 0 89 8 26
2019 Student 94 0 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 62 22 8 5 2 1 0 85 7 428
2018 Term 61 32 0 0 0 0 7 100 0 16
2017 Indeterminate (permanent) 58 25 8 5 2 2 0 85 8 451
2017 Term 57 35 0 8 0 0 0 92 8 12
2014 Indeterminate (permanent) 55 26 10 5 2 1 0 82 7 477
2011 Indeterminate (permanent) 54 25 10 6 3 2 0 80 9 566
2011 Term 50 20 10 10 10 0 0 70 20 20
2008 Indeterminate (permanent) 51 27 10 6 4 1 0 79 11 603
2008 Term 67 22 6 0 6 0 0 89 6 18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 27 7 7 4 0 0 82 11 441
2019 Term 72 20 4 4 0 0 0 93 4 26
2019 Student 78 17 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 59 25 6 7 3 0 0 84 10 425
2018 Term 56 44 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 50 31 8 6 4 0 0 82 10 450
2017 Term 66 17 8 8 0 0 0 83 8 12
2014 Indeterminate (permanent) 52 26 9 10 3 0 0 79 13 477
2011 Indeterminate (permanent) 47 31 10 8 4 0 0 78 12 569
2011 Term 43 31 0 10 10 6 0 78 22 19
2008 Indeterminate (permanent) 43 31 9 9 6 1 0 75 16 604
2008 Term 61 17 6 6 11 0 0 78 17 18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 87 8 2 1 1 0 2 97 1 435
2019 Term 88 12 0 0 0 0 0 100 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18
2017 Indeterminate (permanent) 86 6 3 1 0 0 4 96 1 450
2017 Term 92 0 0 0 0 0 8 100 0 12
2014 Indeterminate (permanent) 81 10 3 1 1 0 4 96 2 477
2011 Indeterminate (permanent) 81 8 3 3 1 0 3 92 4 567
2011 Term 66 20 5 5 5 0 0 86 10 20
2008 Indeterminate (permanent) 79 9 3 3 2 0 4 92 6 602
2008 Term 83 6 6 0 0 0 6 94 0 18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 19 6 2 2 3 3 89 5 441
2019 Term 47 35 12 4 0 0 4 84 4 26
2019 Student 78 6 6 6 0 0 6 88 6 18
2017 Indeterminate (permanent) 56 21 7 3 2 5 6 87 5 451
2017 Term 57 25 0 17 0 0 0 83 17 12
2014 Indeterminate (permanent) 53 20 9 4 4 3 7 81 9 477
2011 Indeterminate (permanent) 44 27 12 6 3 4 4 77 10 568
2011 Term 35 29 11 10 5 5 5 72 16 20

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 72 18 5 2 2 1 0 91 3 440
2019 Term 73 20 4 4 0 0 0 92 4 26
2019 Student 94 0 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 69 19 6 2 2 1 0 89 5 424
2018 Term 69 31 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 65 22 6 4 2 1 0 88 6 451
2017 Term 75 25 0 0 0 0 0 100 0 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 22 7 4 3 0 0 86 7 441
2019 Term 64 28 7 0 0 0 0 93 0 26
2019 Student 72 22 0 6 0 0 0 94 6 18
2018 Indeterminate (permanent) 60 23 8 6 3 0 0 84 9 428
2018 Term 56 44 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 60 25 7 4 3 0 0 86 7 451
2017 Term 76 17 8 0 0 0 0 92 0 12
2014 Indeterminate (permanent) 58 24 8 6 4 0 0 82 10 477

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 54 6 8 2 1 1 84 10 135
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 38 11 8 3 2 0 77 11 442
2019 Term 69 20 11 0 0 0 0 89 0 26
2019 Student 100 0 0 0 0 0 0 100 0 17
2018 Indeterminate (permanent) 40 35 10 8 5 1 0 77 13 429
2018 Term 71 24 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 40 35 10 7 6 2 0 76 14 451
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 33 12 9 7 1 0 71 16 478
2011 Indeterminate (permanent) 34 35 13 10 6 2 0 70 16 566
2011 Term 30 50 10 0 10 0 0 80 10 20

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 35 11 8 6 0 0 76 14 441
2019 Term 65 24 11 0 0 0 0 89 0 26
2019 Student 94 0 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 40 35 10 8 6 1 0 76 14 428
2018 Term 50 44 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 37 38 11 6 7 0 0 75 13 449
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 35 34 11 11 7 1 0 70 18 478
2011 Indeterminate (permanent) 34 36 15 9 6 1 0 71 14 565
2011 Term 40 30 14 5 5 5 0 74 11 20
2008 Indeterminate (permanent) 37 36 11 8 7 1 0 73 15 602
2008 Term 72 17 6 6 0 0 0 89 6 18

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 37 17 7 6 1 0 70 13 439
2019 Term 54 27 19 0 0 0 0 81 0 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 28 41 13 10 5 2 0 71 16 428
2018 Term 43 39 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 27 38 14 12 8 2 0 66 20 450
2017 Term 50 50 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 26 34 16 15 7 1 0 61 23 477
2011 Indeterminate (permanent) 20 41 17 15 5 2 0 63 20 563
2011 Term 35 10 20 20 5 11 0 50 27 20
2008 Indeterminate (permanent) 24 43 11 12 6 3 0 70 19 604
2008 Term 28 39 17 6 6 6 0 71 12 18

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 37 18 13 6 0 0 62 20 438
2019 Term 43 42 12 4 0 0 0 84 4 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 25 37 14 13 10 1 0 63 23 428
2018 Term 36 58 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 27 34 13 15 10 1 0 61 25 449
2017 Term 57 43 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 23 34 15 18 9 1 0 58 27 477
2011 Indeterminate (permanent) 18 40 15 17 8 1 0 59 25 568
2011 Term 20 25 10 35 10 0 0 45 45 20
2008 Indeterminate (permanent) 22 41 12 15 9 1 0 64 24 604
2008 Term 44 11 11 11 11 11 0 63 25 18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 23 12 4 4 4 6 78 9 442
2019 Term 54 19 7 8 0 0 12 83 9 26
2019 Student 44 17 6 6 6 11 11 79 14 18
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 40 9 6 1 1 0 84 7 441
2019 Term 50 39 11 0 0 0 0 89 0 26
2019 Student 72 22 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 35 46 8 7 3 0 0 81 10 427
2018 Term 50 44 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 38 41 9 8 4 0 0 79 12 451
2017 Term 42 42 16 0 0 0 0 84 0 12
2014 Indeterminate (permanent) 38 41 10 8 3 1 0 79 11 478
2011 Indeterminate (permanent) 35 45 8 9 3 1 0 80 11 565
2011 Term 35 35 10 10 5 5 0 74 16 20

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 42 17 13 6 1 0 64 19 442
2019 Term 34 42 20 0 0 4 0 79 0 26
2019 Student 61 33 0 0 0 6 0 100 0 18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 34 11 8 4 2 0 77 12 441
2019 Term 39 42 11 0 0 8 0 88 0 26
2019 Student 50 11 17 0 6 11 6 73 7 18
2018 Indeterminate (permanent) 44 37 8 7 3 1 0 82 10 427
2018 Term 43 39 13 0 0 6 0 87 0 16
2017 Indeterminate (permanent) 46 36 7 6 2 1 1 84 9 451
2017 Term 57 25 8 9 0 0 0 83 9 12
2014 Indeterminate (permanent) 49 30 9 6 4 2 1 81 10 478
2011 Indeterminate (permanent) 50 30 8 6 4 3 0 82 11 564
2011 Term 50 25 10 5 10 0 0 75 15 20
2008 Indeterminate (permanent) 42 34 10 6 5 2 0 78 12 604
2008 Term 50 33 0 0 11 6 0 88 12 18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 38 13 5 3 1 0 79 8 438
2019 Term 34 43 23 0 0 0 0 77 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 43 34 14 4 4 1 0 78 7 428
2018 Term 58 36 6 0 0 0 0 94 0 16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 21 21 11 12 8 3 51 26 441
2019 Term 22 32 22 4 0 16 4 68 5 26
2019 Student 59 12 12 0 0 12 6 86 0 17
2018 Indeterminate (permanent) 25 24 18 11 13 7 2 54 27 429
2018 Term 18 38 18 0 0 25 0 76 0 16
2017 Indeterminate (permanent) 23 20 15 15 16 8 3 49 34 449
2017 Term 32 34 34 0 0 0 0 66 0 12
2014 Indeterminate (permanent) 20 25 17 17 15 5 2 48 34 476
2011 Indeterminate (permanent) 18 22 21 16 13 7 2 44 32 563
2011 Term 30 20 5 5 20 21 0 63 31 20

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 34 10 12 4 0 1 74 16 439
2019 Term 42 40 15 4 0 0 0 81 4 26
2019 Student 72 17 0 0 0 11 0 100 0 18
2018 Indeterminate (permanent) 40 34 11 10 5 1 0 74 15 427
2018 Term 50 25 18 0 0 7 0 81 0 16
2017 Indeterminate (permanent) 44 35 8 8 5 1 0 80 13 451
2017 Term 49 51 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 37 32 12 10 7 1 0 71 17 478
2011 Indeterminate (permanent) 48 34 7 7 3 1 0 82 10 569
2011 Term 45 20 20 10 5 0 0 65 15 20
2008 Indeterminate (permanent) 50 33 7 5 4 0 0 83 9 604
2008 Term 28 33 11 22 6 0 0 61 28 18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 29 14 11 19 2 1 55 31 441
2019 Term 35 39 15 4 4 4 0 77 8 26
2019 Student 61 11 6 0 0 6 17 93 0 18
2018 Indeterminate (permanent) 26 27 15 13 17 0 1 54 30 427
2018 Term 42 12 26 14 0 0 6 58 14 16
2017 Indeterminate (permanent) 27 25 12 17 14 2 2 54 33 450
2017 Term 57 8 18 17 0 0 0 65 17 12
2014 Indeterminate (permanent) 22 25 14 17 19 1 2 48 37 477
2011 Indeterminate (permanent) 17 29 15 17 20 1 1 47 38 568
2011 Term 20 30 11 25 15 0 0 50 40 20
2008 Indeterminate (permanent) 20 31 12 19 16 1 1 52 36 603
2008 Term 11 44 22 11 11 0 0 56 22 18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 19 10 5 2 0 2 83 7 441
2019 Term 77 8 11 0 0 0 4 88 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 10 5 3 4 2 12 86 8 441
2019 Term 69 19 4 4 0 0 4 92 4 26
2019 Student 89 6 6 0 0 0 0 94 0 18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 20 10 2 1 2 3 86 4 437
2019 Term 58 19 15 0 0 4 4 83 0 26
2019 Student 78 6 11 0 0 0 6 88 0 18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 18 11 6 4 2 4 78 10 441
2019 Term 51 25 16 0 0 4 4 83 0 25
2019 Student 78 17 0 0 0 0 6 100 0 18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 20 20 12 13 2 2 54 26 442
2019 Term 26 36 19 4 8 4 4 67 12 26
2019 Student 61 11 11 0 0 6 11 87 0 18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 10 4 2 2 2 3 92 4 438
2019 Term 73 7 12 0 0 4 4 87 0 26
2019 Student 67 11 0 6 0 0 17 93 7 18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 79 6 4 1 4 4 3 91 5 438
2019 Term 81 4 4 4 0 4 4 92 4 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 85 4 2 0 0 1 7 97 1 438
2019 Term 92 0 4 0 0 0 4 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 44 12 7 2 1 0 78 9 441
2019 Term 31 51 7 4 0 7 0 88 4 26
2019 Student 56 39 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 37 34 16 7 5 1 0 73 12 428
2018 Term 57 25 13 0 0 6 0 87 0 16
2017 Indeterminate (permanent) 32 40 13 6 5 3 1 74 12 450
2017 Term 60 40 0 0 0 0 0 100 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 36 8 7 2 0 0 83 9 438
2019 Term 56 36 4 0 4 0 0 93 4 26
2019 Student 89 11 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 52 34 5 5 2 1 0 87 8 426
2018 Term 72 17 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 48 36 8 4 2 1 0 85 6 450
2017 Term 75 25 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 52 29 10 5 2 2 0 83 7 478
2011 Indeterminate (permanent) 43 39 10 5 2 2 0 83 7 566
2011 Term 60 35 5 0 0 0 0 95 0 20

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 34 7 3 3 2 0 87 6 439
2019 Term 45 35 12 0 4 4 0 84 4 26
2019 Student 78 17 0 0 0 6 0 100 0 18
2018 Indeterminate (permanent) 47 37 9 5 2 1 0 84 7 427
2018 Term 51 37 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 48 31 11 3 3 2 1 81 7 450
2017 Term 52 23 25 0 0 0 0 75 0 12
2014 Indeterminate (permanent) 50 29 12 4 2 3 0 81 6 477

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 27 6 5 1 0 0 88 6 438
2019 Term 73 24 4 0 0 0 0 96 0 26
2019 Student 94 6 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 63 26 4 4 3 0 0 89 7 427
2018 Term 74 26 0 0 0 0 0 100 0 15
2017 Indeterminate (permanent) 58 30 5 5 3 0 0 88 7 451
2017 Term 84 16 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 58 30 6 4 2 0 0 87 6 477
2011 Indeterminate (permanent) 53 34 8 4 2 0 0 87 5 566
2011 Term 65 30 5 0 0 0 0 95 0 20
2008 Indeterminate (permanent) 50 37 6 4 3 0 0 87 7 604
2008 Term 67 22 11 0 0 0 0 89 0 18

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 22 10 4 2 1 0 84 5 438
2019 Term 73 20 7 0 0 0 0 93 0 26
2019 Student 83 17 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 59 26 7 5 3 0 0 84 8 425
2018 Term 69 25 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 56 28 8 5 3 0 0 85 8 450
2017 Term 68 32 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 51 28 11 7 3 0 0 79 10 477
2011 Indeterminate (permanent) 52 31 10 5 2 0 0 83 7 563
2011 Term 55 35 5 5 0 0 0 90 5 20

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 25 9 6 2 0 0 84 8 439
2019 Term 73 20 7 0 0 0 0 93 0 26
2019 Student 83 11 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 56 27 7 6 3 0 0 83 9 425
2018 Term 69 31 0 0 0 0 0 100 0 16
2017 Indeterminate (permanent) 57 27 7 6 3 0 0 84 9 450
2017 Term 76 24 0 0 0 0 0 100 0 12
2014 Indeterminate (permanent) 49 30 10 8 2 0 0 80 11 478
2011 Indeterminate (permanent) 50 33 10 5 2 0 0 83 7 563
2011 Term 51 40 5 5 0 0 0 90 5 20
2008 Indeterminate (permanent) 52 31 6 7 3 0 0 84 10 602
2008 Term 56 33 0 11 0 0 0 89 11 18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 22 12 8 3 2 0 77 11 440
2019 Term 81 16 0 0 4 0 0 96 4 26
2019 Student 72 6 17 0 0 6 0 82 0 18
2018 Indeterminate (permanent) 52 20 14 7 5 2 0 73 13 428
2018 Term 75 14 6 0 0 6 0 94 0 16
2017 Indeterminate (permanent) 52 18 14 6 6 5 0 73 12 451
2017 Term 68 8 24 0 0 0 0 76 0 12
2014 Indeterminate (permanent) 49 20 14 8 6 3 0 72 14 477
2011 Indeterminate (permanent) 49 25 12 6 5 3 0 76 12 566
2011 Term 45 29 10 10 0 5 0 79 11 20
2008 Indeterminate (permanent) 44 22 14 11 6 3 0 68 18 603
2008 Term 56 17 6 11 6 6 0 76 18 18
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 18 49 33 442
2019 Term 30 40 30 26
2019 Student 61 17 22 18
2018 Indeterminate (permanent) 21 45 34 428
2018 Term 14 35 51 16
2017 Indeterminate (permanent) 22 46 32 451
2017 Term 10 40 50 12
2014 Indeterminate (permanent) 19 44 37 478
2011 Indeterminate (permanent) 15 55 30 567
2011 Term 15 30 55 20

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 23 26 29 9 1 12 80
2019 Student 0 0 0 0 100 0 11
2018 Indeterminate (permanent) 33 30 27 5 0 4 89
2017 Indeterminate (permanent) 31 33 27 3 1 5 100
2014 Indeterminate (permanent) 12 40 28 13 9999 8 91
2011 Indeterminate (permanent) 28 32 33 2 9999 4 87
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 45 7 4 0 0 3 88 4 440
2019 Term 40 23 14 16 7 0 0 63 23 26
2019 Student 44 44 0 0 0 0 11 100 0 18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 22 5 1 1 4 2 93 2 441
2019 Term 58 27 11 0 0 4 0 88 0 26
2019 Student 78 11 0 0 0 0 11 100 0 18
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 440
2019 Term 0 100 26
2019 Student 0 100 18
2018 Indeterminate (permanent) 11 89 428
2018 Term 0 100 16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 440
2019 Term 0 100 26
2019 Student 0 100 18

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 17 16 5 6 28 9 57 18 441
2019 Term 14 9 27 0 0 38 11 46 0 26
2019 Student 39 0 0 0 0 39 22 100 0 18
2018 Indeterminate (permanent) 21 16 20 5 7 25 6 53 17 426
2018 Term 31 32 11 0 0 19 7 85 0 16
2017 Indeterminate (permanent) 21 14 20 5 5 28 7 54 15 450
2017 Term 24 16 9 0 0 51 0 82 0 12
2014 Indeterminate (permanent) 21 17 20 4 6 26 7 56 15 477

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 30 13 6 4 6 1 75 10 441
2019 Term 41 40 12 0 0 8 0 87 0 26
2019 Student 61 22 0 0 0 11 6 100 0 18
2018 Indeterminate (permanent) 43 29 15 5 4 5 0 76 9 426
2018 Term 51 31 6 0 0 13 0 93 0 16
2017 Indeterminate (permanent) 39 30 13 4 5 8 1 76 10 450
2017 Term 32 59 9 0 0 0 0 91 0 12
2014 Indeterminate (permanent) 36 30 16 5 5 7 0 72 10 477
2011 Indeterminate (permanent) 41 39 11 5 2 3 0 82 7 565
2011 Term 40 20 5 10 5 21 0 75 18 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 5 95 439
2019 Casual 0 100 12
2019 Student 0 100 18
2018 Indeterminate (permanent) 6 94 428
2018 Term 0 100 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 6 94 438
2019 Casual 0 100 12
2019 Student 0 100 18

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 12 20 3 3 33 8 58 9 439
2019 Term 12 12 22 0 0 39 15 52 0 26
2019 Student 41 6 0 0 0 41 12 100 0 17
2018 Indeterminate (permanent) 23 12 23 2 4 31 5 55 9 426
2018 Term 31 32 6 0 0 25 7 92 0 16
2017 Indeterminate (permanent) 21 13 17 2 2 39 5 62 7 449
2017 Term 17 26 0 0 0 50 8 100 0 12
2014 Indeterminate (permanent) 24 13 20 2 0 35 6 63 4 478

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 28 14 3 3 7 0 79 6 442
2019 Term 43 37 8 0 0 12 0 91 0 25
2019 Student 72 11 0 0 0 11 6 100 0 18
2018 Indeterminate (permanent) 44 26 16 4 2 7 0 76 7 426
2018 Term 51 37 6 0 0 6 0 94 0 16
2017 Indeterminate (permanent) 40 31 13 2 3 10 1 80 5 449
2017 Term 35 47 18 0 0 0 0 82 0 11
2014 Indeterminate (permanent) 42 25 16 4 1 11 1 76 5 478
2011 Indeterminate (permanent) 46 33 12 2 1 5 0 83 3 567
2011 Term 40 20 25 5 0 11 0 67 5 20
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 25 8 3 3 0 0 86 6 440
2019 Term 50 15 32 0 4 0 0 65 4 26
2019 Student 83 11 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 56 26 9 5 2 0 2 84 7 427
2018 Term 38 32 25 0 0 0 6 74 0 16
2017 Indeterminate (permanent) 51 25 13 6 4 0 1 77 10 447
2017 Term 57 17 18 8 0 0 0 74 8 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 35 23 11 7 0 0 59 18 442
2019 Term 35 30 27 8 0 0 0 66 8 26
2019 Student 56 28 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 16 38 28 10 7 0 1 55 17 426
2018 Term 25 31 25 19 0 0 0 56 19 16
2017 Indeterminate (permanent) 21 33 28 12 6 0 0 54 18 450
2017 Term 49 15 27 9 0 0 0 64 9 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 36 18 9 4 0 0 69 13 441
2019 Term 50 23 19 4 4 0 0 73 8 26
2019 Student 72 17 11 0 0 0 0 89 0 18
2018 Indeterminate (permanent) 27 36 23 10 3 0 0 64 13 427
2018 Term 39 22 40 0 0 0 0 60 0 15
2017 Indeterminate (permanent) 27 37 21 9 4 0 0 65 14 450
2017 Term 51 31 0 10 0 0 8 89 11 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 30 22 10 7 0 0 61 17 437
2019 Term 42 27 20 11 0 0 0 69 11 26
2019 Student 78 17 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 26 29 23 13 8 1 1 56 21 424
2018 Term 24 33 31 12 0 0 0 57 12 16
2017 Indeterminate (permanent) 28 28 23 12 7 0 1 57 20 448
2017 Term 68 23 0 9 0 0 0 91 9 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 26 8 3 1 0 2 88 3 440
2019 Term 54 38 4 0 0 0 4 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 17
2018 Indeterminate (permanent) 57 25 10 5 1 0 3 84 5 426
2018 Term 69 12 18 0 0 0 0 82 0 16
2017 Indeterminate (permanent) 52 26 11 3 2 0 5 83 5 448
2017 Term 67 25 0 0 0 0 8 100 0 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 33 15 7 4 0 0 74 11 441
2019 Term 39 30 30 0 0 0 0 70 0 26
2019 Student 65 24 6 6 0 0 0 88 6 17
2018 Indeterminate (permanent) 39 34 16 7 4 0 0 73 11 425
2018 Term 57 32 11 0 0 0 0 89 0 16
2017 Indeterminate (permanent) 34 35 20 6 5 0 0 69 11 447
2017 Term 50 32 18 0 0 0 0 82 0 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 39 19 5 3 0 0 72 8 439
2019 Term 42 43 15 0 0 0 0 85 0 26
2019 Student 44 33 6 11 0 6 0 82 12 18
2018 Indeterminate (permanent) 29 39 19 8 4 0 1 69 12 428
2018 Term 42 45 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 31 33 20 10 5 0 0 65 15 448
2017 Term 50 31 18 0 0 0 0 82 0 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 34 22 11 4 0 0 64 14 440
2019 Term 34 39 19 4 0 4 0 76 4 26
2019 Student 78 6 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 22 37 26 10 5 0 0 60 14 427
2018 Term 23 33 39 6 0 0 0 56 6 16
2017 Indeterminate (permanent) 22 38 20 13 7 0 0 61 19 447
2017 Term 33 51 16 0 0 0 0 84 0 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 32 17 9 5 0 0 69 14 441
2019 Term 38 32 19 11 0 0 0 70 11 26
2019 Student 33 39 17 6 6 0 0 72 11 18
2018 Indeterminate (permanent) 31 30 23 9 4 1 1 63 13 428
2018 Term 42 26 26 6 0 0 0 68 6 16
2017 Indeterminate (permanent) 32 33 18 9 7 1 0 66 16 448
2017 Term 44 49 8 0 0 0 0 92 0 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 27 15 5 4 0 0 76 9 440
2019 Term 66 23 7 0 4 0 0 89 4 26
2019 Student 72 17 6 0 6 0 0 89 6 18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 38 18 8 4 0 0 71 11 440
2019 Term 32 42 23 4 0 0 0 73 4 26
2019 Student 56 28 11 6 0 0 0 83 6 18
2018 Indeterminate (permanent) 28 38 21 9 3 0 1 66 12 426
2018 Term 31 32 32 6 0 0 0 62 6 16
2017 Indeterminate (permanent) 31 33 23 9 4 0 0 64 13 448
2017 Term 50 34 15 0 0 0 0 85 0 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 17 8 1 1 0 1 91 1 441
2019 Term 67 22 7 4 0 0 0 89 4 26
2019 Student 88 12 0 0 0 0 0 100 0 17
2018 Indeterminate (permanent) 68 18 8 2 2 0 1 87 5 428
2018 Term 69 25 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 69 17 8 2 2 0 2 88 4 449
2017 Term 84 8 8 0 0 0 0 92 0 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 82 8 3 1 1 0 6 96 1 437
2019 Term 89 11 0 0 0 0 0 100 0 25
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 81 11 3 2 1 0 3 94 3 427
2018 Term 81 14 6 0 0 0 0 94 0 16

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 10 4 4 3 1 2 89 7 439
2019 Term 89 7 4 0 0 0 0 96 0 26
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 78 9 5 3 2 0 3 89 6 427
2018 Term 89 6 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 77 11 5 2 2 2 1 91 4 450
2017 Term 92 8 0 0 0 0 0 100 0 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 25 7 2 2 0 1 89 4 439
2019 Term 81 19 0 0 0 0 0 100 0 26
2019 Student 100 0 0 0 0 0 0 100 0 18
2018 Indeterminate (permanent) 58 29 7 4 1 0 1 88 5 428
2018 Term 74 20 6 0 0 0 0 94 0 16
2017 Indeterminate (permanent) 61 27 7 3 1 0 1 89 4 450
2017 Term 74 16 10 0 0 0 0 90 0 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 63 22 7 4 4 0 1 86 8 437
2019 Term 73 19 4 4 0 0 0 93 4 26
2019 Student 89 0 6 6 0 0 0 89 6 18
2018 Indeterminate (permanent) 60 21 9 6 3 0 1 82 9 427
2018 Term 60 27 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 62 18 11 4 3 0 1 82 7 449
2017 Term 76 24 0 0 0 0 0 100 0 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 13 3 1 0 0 26 93 2 436
2019 Term 78 11 0 0 0 0 11 100 0 26
2019 Student 94 0 0 0 0 0 6 100 0 17
2018 Indeterminate (permanent) 48 14 7 1 0 0 30 89 1 425
2018 Term 50 6 6 0 0 0 39 91 0 16
2017 Indeterminate (permanent) 51 13 5 1 1 0 29 90 3 449
2017 Term 74 0 0 0 0 0 26 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 17 6 1 0 0 2 92 1 436
2019 Term 85 11 4 0 0 0 0 96 0 26
2019 Student 94 0 0 0 0 0 6 100 0 18
2018 Indeterminate (permanent) 67 20 8 2 0 0 3 90 2 425
2018 Term 69 12 13 0 0 0 6 87 0 16
2017 Indeterminate (permanent) 70 19 4 2 2 0 3 92 4 446
2017 Term 92 0 0 0 0 0 8 100 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 79 13 4 1 1 0 1 94 2 438
2019 Term 31 15 8 35 11 0 0 46 46 26
2019 Student 67 22 0 11 0 0 0 89 11 18
2018 Indeterminate (permanent) 76 15 4 1 1 0 2 93 2 428
2018 Term 6 18 38 32 7 0 0 24 39 16
2017 Indeterminate (permanent) 73 19 5 1 2 0 1 93 3 450
2017 Term 26 32 33 8 0 0 0 58 8 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 26 7 3 2 0 1 88 4 440
2019 Term 58 31 11 0 0 0 0 89 0 26
2019 Student 59 29 6 6 0 0 0 88 6 17
2018 Indeterminate (permanent) 53 29 13 4 1 0 1 82 5 426
2018 Term 46 41 13 0 0 0 0 87 0 15
2017 Indeterminate (permanent) 53 28 12 3 2 0 1 83 6 450
2017 Term 57 27 8 0 0 0 8 92 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 42 26 9 1 0 0 64 10 442
2019 Term 34 23 36 4 4 0 0 57 7 26
2019 Student 50 44 6 0 0 0 0 94 0 18
2018 Indeterminate (permanent) 19 42 28 9 2 0 0 61 11 429
2018 Term 23 52 19 6 0 0 0 75 6 16
2017 Indeterminate (permanent) 13 43 33 7 3 0 0 57 11 451
2017 Term 16 68 16 0 0 0 0 84 0 12

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 5 15 41 29 11 0 0 40 20 438
2019 Term 4 15 29 27 25 0 0 52 19 25
2019 Student 11 0 44 22 17 6 0 41 12 18
2018 Indeterminate (permanent) 6 15 40 28 12 0 0 39 21 426
2018 Term 6 18 25 40 11 0 0 51 24 16
2017 Indeterminate (permanent) 6 14 44 27 9 0 0 36 20 451
2017 Term 0 8 25 59 8 0 0 66 8 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 37 6 3 2 1 0 89 5 440
2019 Term 46 38 16 0 0 0 0 84 0 26
2019 Student 44 33 6 0 0 17 0 93 0 18
2018 Indeterminate (permanent) 59 29 7 3 1 1 0 88 4 424
2018 Term 44 31 19 0 0 6 0 79 0 16
2017 Indeterminate (permanent) 50 38 7 4 1 0 0 88 5 449
2017 Term 34 66 0 0 0 0 0 100 0 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 38 12 6 4 0 0 79 10 442
2019 Term 42 39 15 0 0 4 0 84 0 26
2019 Student 61 11 17 0 0 11 0 81 0 18
2018 Indeterminate (permanent) 44 33 10 6 5 1 0 78 11 427
2018 Term 36 51 13 0 0 0 0 87 0 16
2017 Indeterminate (permanent) 34 42 11 8 4 1 0 76 12 450
2017 Term 49 51 0 0 0 0 0 100 0 12
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 440
2019 Term 12 88 26
2019 Student 0 100 18
2017 Indeterminate (permanent) 15 85 450
2017 Term 0 100 12
2014 Indeterminate (permanent) 11 89 477

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 82 18 45
2017 Indeterminate (permanent) 80 20 66
2014 Indeterminate (permanent) 85 15 52

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 31 6 16 0 0 0 79 16 37
2017 Indeterminate (permanent) 63 30 2 4 2 0 0 93 5 53
2014 Indeterminate (permanent) 59 41 0 0 0 0 0 100 0 44
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 35 9 1 2 2 0 52 48 442
2019 Term 39 23 16 8 4 4 8 44 56 26
2019 Student 78 6 0 0 0 6 11 93 7 18
2018 Indeterminate (permanent) 58 26 8 3 2 2 1 60 40 428
2018 Term 56 6 32 0 0 7 0 60 40 16
2017 Indeterminate (permanent) 47 28 12 4 3 5 0 50 50 451
2017 Term 68 8 8 8 0 8 0 74 26 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 207
2019 Term 56 44 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 81 19 202
2019 Term 60 40 13
2018 Indeterminate (permanent) 75 25 165

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 24 8 3 2 1 12 85 6 202
2019 Term 15 47 7 8 8 0 15 73 18 13
2018 Indeterminate (permanent) 48 22 8 10 3 0 8 77 14 167
2017 Indeterminate (permanent) 35 27 11 10 8 2 7 68 20 213

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 17 13 8 6 6 33 56 22 203
2019 Term 8 23 0 32 15 0 22 39 61 13
2018 Indeterminate (permanent) 11 14 8 11 13 5 38 44 41 167
2017 Indeterminate (permanent) 8 12 11 9 14 5 41 36 42 213

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 13 10 5 5 0 6 79 11 439
2019 Term 42 13 18 4 0 0 23 71 5 26
2019 Student 56 6 0 6 0 6 28 92 8 18
2018 Indeterminate (permanent) 68 9 9 3 4 0 6 83 8 427
2018 Term 57 6 31 0 0 0 7 67 0 16
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