2019 Public Service Employee Survey Results for Canadian Radio-television and Telecommunications Commission by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 39 2 5 2 0 0 92 7 308
2019 Unilingual English 47 45 2 4 2 0 0 92 6 51
2017 Bilingual 45 44 5 5 1 0 0 89 7 285
2017 Unilingual English 31 52 5 5 7 0 0 83 12 40
2014 Bilingual 39 50 3 7 2 0 0 89 9 257
2014 Unilingual English 40 43 0 10 7 0 0 83 17 37
2014 Either English or French 21 49 11 10 9 0 0 69 20 25
2011 Bilingual 48 43 5 4 0 0 0 91 4 249
2011 Unilingual English 42 49 0 7 2 0 0 91 9 42
2011 Either English or French 33 46 14 8 0 0 0 79 8 23
2008 Bilingual 52 40 3 5 0 0 0 92 5 243
2008 Unilingual English 43 44 3 7 3 0 0 87 10 61
2008 Either English or French 46 25 7 21 0 0 0 71 21 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 27 7 10 1 0 0 82 11 304
2019 Unilingual English 72 18 6 2 0 0 2 92 2 51
2017 Bilingual 52 24 8 14 3 0 0 75 17 285
2017 Unilingual English 76 15 5 2 0 0 2 93 2 40
2014 Bilingual 46 27 12 11 4 0 0 73 15 257
2014 Unilingual English 68 22 3 5 0 0 2 92 5 37
2014 Either English or French 50 35 12 3 0 0 0 84 3 26
2011 Bilingual 45 29 8 13 4 0 0 74 17 249
2011 Unilingual English 78 14 7 0 2 0 0 91 2 42
2011 Either English or French 57 17 22 4 0 0 0 74 4 23
2008 Bilingual 40 26 7 18 8 0 0 67 26 243
2008 Unilingual English 61 25 3 8 3 0 0 85 11 61
2008 Either English or French 54 25 11 7 4 0 0 79 11 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 36 5 8 2 0 0 85 10 304
2019 Unilingual English 45 39 6 6 4 0 0 84 10 51
2017 Bilingual 46 34 6 9 5 0 0 80 14 285
2017 Unilingual English 45 35 10 3 7 0 0 80 10 40
2014 Bilingual 47 33 8 10 3 0 0 80 12 257
2014 Unilingual English 53 34 3 10 0 0 0 87 10 37
2014 Either English or French 30 30 7 18 16 0 0 59 34 26
2011 Bilingual 45 39 6 7 2 0 0 84 9 249
2011 Unilingual English 46 33 11 7 2 0 0 80 9 42
2011 Either English or French 39 30 20 8 4 0 0 69 11 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 40 7 4 2 0 0 87 6 308
2019 Unilingual English 35 45 10 8 2 0 0 80 10 51
2017 Bilingual 43 37 8 9 2 0 0 81 11 285
2017 Unilingual English 29 42 15 10 5 0 0 70 15 40
2014 Bilingual 32 47 11 4 4 1 2 81 8 257
2014 Unilingual English 30 32 7 18 12 0 0 62 30 37
2014 Either English or French 16 20 32 13 19 0 0 36 32 26
2011 Bilingual 32 43 14 5 3 0 3 77 8 249
2011 Unilingual English 40 32 2 13 9 0 5 75 23 42
2011 Either English or French 24 59 10 7 0 0 0 83 7 23
2008 Bilingual 33 42 16 5 1 0 2 76 7 243
2008 Unilingual English 15 49 16 7 10 0 3 66 17 61
2008 Either English or French 25 39 21 14 0 0 0 64 14 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 35 8 4 1 0 0 87 5 305
2019 Unilingual English 43 47 6 2 2 0 0 90 4 51
2017 Bilingual 58 30 5 4 2 0 0 89 6 285
2017 Unilingual English 42 30 17 3 5 2 0 74 8 40
2014 Bilingual 47 40 8 4 1 0 0 87 5 257
2014 Unilingual English 48 28 15 3 7 0 0 76 9 37
2014 Either English or French 26 40 18 15 0 0 0 66 15 26

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 63 25 6 4 1 0 0 88 5 306
2019 Unilingual English 51 31 10 6 0 2 0 84 6 51
2017 Bilingual 52 32 6 4 4 0 2 85 8 285
2017 Unilingual English 65 18 10 0 7 0 0 83 7 40
2014 Bilingual 46 30 11 9 4 0 1 77 13 256
2014 Unilingual English 52 26 8 8 7 0 0 77 15 36
2014 Either English or French 20 44 17 0 19 0 0 64 19 26
2011 Bilingual 40 39 10 6 3 0 1 81 9 248
2011 Unilingual English 55 27 5 9 4 0 0 82 13 42
2011 Either English or French 43 47 10 0 0 0 0 90 0 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 39 5 6 3 0 0 85 10 307
2019 Unilingual English 45 34 12 6 4 0 0 78 10 51
2017 Bilingual 35 46 10 7 2 0 0 81 9 283
2017 Unilingual English 24 54 12 7 2 0 0 78 9 40
2014 Bilingual 40 39 13 5 3 0 0 79 8 257
2014 Unilingual English 50 38 5 8 0 0 0 87 8 37
2014 Either English or French 20 46 15 10 9 0 0 66 19 26
2011 Bilingual 44 35 12 7 3 0 0 79 9 248
2011 Unilingual English 27 49 8 14 2 0 0 76 16 42
2011 Either English or French 43 37 6 4 10 0 0 80 13 23
2008 Bilingual 45 36 10 5 2 0 0 82 7 243
2008 Unilingual English 26 43 11 10 10 0 0 69 20 61
2008 Either English or French 29 43 11 7 11 0 0 71 18 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 38 9 9 5 1 0 77 14 307
2019 Unilingual English 34 38 18 8 2 0 0 72 10 50
2017 Bilingual 36 38 15 6 4 0 0 74 11 284
2017 Unilingual English 34 32 17 7 9 0 0 66 17 40
2014 Bilingual 34 37 12 10 6 0 0 71 17 256
2014 Unilingual English 31 37 12 14 5 0 0 68 19 37
2014 Either English or French 30 14 13 20 20 3 0 45 41 26
2011 Bilingual 29 40 16 9 7 0 0 68 16 247
2011 Unilingual English 26 27 22 14 11 0 0 53 25 42
2011 Either English or French 27 31 11 11 20 0 0 58 31 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 41 8 9 3 0 0 80 12 306
2019 Unilingual English 40 36 10 15 0 0 0 76 15 50
2017 Bilingual 37 45 9 6 3 0 0 82 9 285
2017 Unilingual English 38 35 13 10 5 0 0 73 15 40

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 36 5 4 2 0 0 89 6 306
2019 Unilingual English 47 47 2 2 2 0 0 94 4 49
2017 Bilingual 50 40 5 2 2 0 0 91 4 285
2017 Unilingual English 53 40 5 0 2 0 0 93 2 40
2014 Bilingual 49 36 9 3 1 1 0 87 4 257
2014 Unilingual English 45 47 8 0 0 0 0 92 0 37
2014 Either English or French 33 34 7 23 3 0 0 67 27 26
2011 Bilingual 50 36 9 4 1 0 0 86 5 249
2011 Unilingual English 38 51 5 4 2 0 0 89 7 42
2011 Either English or French 43 33 7 4 12 0 0 77 16 23
2008 Bilingual 58 32 7 2 0 1 0 91 2 243
2008 Unilingual English 33 51 8 3 3 2 0 85 7 61
2008 Either English or French 39 39 7 14 0 0 0 79 14 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 34 9 8 5 0 0 78 13 307
2019 Unilingual English 47 22 12 16 2 0 0 69 18 50
2017 Bilingual 37 39 13 7 4 0 0 76 11 285
2017 Unilingual English 33 43 10 5 9 0 0 76 14 40

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 32 6 3 2 0 0 90 5 306
2019 Unilingual English 56 33 6 4 2 0 0 88 6 50
2017 Bilingual 51 38 7 3 1 0 0 89 4 284
2017 Unilingual English 48 47 2 2 0 0 0 95 2 40
2014 Bilingual 57 34 8 2 0 0 0 90 2 257
2014 Unilingual English 77 18 5 0 0 0 0 95 0 37
2014 Either English or French 46 24 14 16 0 0 0 70 16 26
2011 Bilingual 59 29 11 2 0 0 0 87 2 248
2011 Unilingual English 49 42 5 4 0 0 0 91 4 42
2011 Either English or French 53 34 0 13 0 0 0 87 13 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 37 10 6 3 0 0 82 9 307
2019 Unilingual English 44 32 8 12 4 0 0 76 16 50
2017 Bilingual 47 36 7 6 4 0 0 83 10 284
2017 Unilingual English 31 45 12 5 7 0 0 76 12 40
2014 Bilingual 36 42 9 9 4 0 0 78 13 256
2014 Unilingual English 22 60 5 10 3 0 0 82 13 37
2014 Either English or French 20 23 17 10 30 0 0 43 40 26
2011 Bilingual 38 38 11 7 4 1 1 78 11 247
2011 Unilingual English 33 54 4 4 4 0 0 87 9 42
2011 Either English or French 23 57 0 14 6 0 0 80 20 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 32 11 5 3 0 0 81 8 308
2019 Unilingual English 40 32 13 10 6 0 0 72 16 50
2017 Bilingual 45 35 9 7 4 0 0 80 11 283
2017 Unilingual English 46 27 15 7 5 0 0 73 12 40
2014 Bilingual 43 34 9 9 3 0 0 78 13 257
2014 Unilingual English 41 32 8 10 9 0 0 73 19 37
2014 Either English or French 26 23 14 21 16 0 0 50 36 26

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 38 9 4 2 0 1 85 6 305
2019 Unilingual English 34 50 12 2 0 2 0 86 2 50
2017 Bilingual 37 46 8 4 4 0 0 84 8 284
2017 Unilingual English 44 28 16 5 7 0 0 72 12 40
2014 Bilingual 39 41 11 6 2 0 0 80 9 257
2014 Unilingual English 45 33 10 3 9 0 0 78 12 37
2014 Either English or French 16 40 7 21 9 7 0 60 32 26
2011 Bilingual 41 42 9 4 1 1 1 85 6 248
2011 Unilingual English 33 51 2 4 9 0 0 84 13 42
2011 Either English or French 33 47 7 12 0 0 0 80 12 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 31 7 5 1 0 0 86 7 308
2019 Unilingual English 51 35 8 4 2 0 0 86 6 51
2017 Bilingual 45 41 7 5 3 0 0 85 8 283
2017 Unilingual English 29 54 10 5 2 0 0 83 7 40
2014 Bilingual 46 38 11 3 2 0 0 84 6 256
2014 Unilingual English 56 29 3 10 3 0 0 85 13 37
2014 Either English or French 20 40 31 0 9 0 0 60 9 26
2011 Bilingual 46 36 10 6 2 0 0 82 8 248
2011 Unilingual English 42 42 9 7 0 0 0 84 7 42
2011 Either English or French 47 40 10 0 4 0 0 87 4 23
2008 Bilingual 50 37 8 3 1 0 0 87 5 243
2008 Unilingual English 36 43 8 7 7 0 0 79 13 61
2008 Either English or French 32 46 11 11 0 0 0 79 11 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 34 12 4 1 0 0 83 5 304
2019 Unilingual English 52 36 10 2 0 0 0 88 2 50
2017 Bilingual 47 37 10 4 2 0 1 84 6 285
2017 Unilingual English 58 32 10 0 0 0 0 90 0 40
2014 Bilingual 34 39 15 9 2 0 0 74 11 257
2014 Unilingual English 31 46 8 15 0 0 0 77 15 36
2014 Either English or French 31 27 30 9 3 0 0 58 12 26
2011 Bilingual 32 37 20 7 4 0 0 69 11 249
2011 Unilingual English 38 38 13 2 9 0 0 76 11 42
2011 Either English or French 18 53 21 7 0 0 0 72 7 23
2008 Bilingual 27 37 19 12 5 0 1 64 17 241
2008 Unilingual English 20 41 30 5 5 0 0 61 10 61
2008 Either English or French 18 54 11 7 7 4 0 74 15 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 15 39 28 12 0 1 40 20 307
2019 Unilingual English 4 12 23 43 17 0 0 61 16 51
2017 Bilingual 6 19 38 22 13 1 2 36 25 283
2017 Unilingual English 2 17 30 32 15 0 2 49 20 39
2014 Bilingual 8 25 41 18 7 1 0 25 34 256
2014 Unilingual English 5 20 31 22 22 0 0 44 25 37
2014 Either English or French 7 29 51 10 0 0 3 10 37 26
2011 Bilingual 9 26 33 20 8 0 3 30 36 249
2011 Unilingual English 4 22 40 20 14 0 0 34 26 42
2011 Either English or French 15 15 33 20 14 0 4 35 31 23
2008 Bilingual 12 27 34 18 6 0 2 25 40 243
2008 Unilingual English 10 30 33 23 5 0 0 28 39 61
2008 Either English or French 7 21 39 14 14 0 4 30 30 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 1 8 25 37 26 2 1 65 9 305
2019 Unilingual English 2 2 22 50 23 2 0 74 4 51
2017 Bilingual 3 14 35 27 15 2 4 44 19 283
2017 Unilingual English 5 6 27 32 25 0 5 60 11 39
2014 Bilingual 5 7 22 37 22 3 4 64 13 257
2014 Unilingual English 5 3 25 23 45 0 0 67 8 37
2014 Either English or French 7 22 23 38 7 0 3 46 31 26
2011 Bilingual 4 9 23 33 20 2 8 59 14 249
2011 Unilingual English 7 7 14 45 23 2 2 72 14 42
2011 Either English or French 15 20 17 27 14 0 8 44 37 23
2008 Bilingual 3 15 31 27 16 2 5 46 20 242
2008 Unilingual English 8 15 31 34 10 2 0 45 23 61
2008 Either English or French 4 21 11 43 18 0 4 63 26 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 17 29 30 16 1 1 46 24 304
2019 Unilingual English 2 20 40 21 17 0 0 38 22 51
2017 Bilingual 9 16 34 23 14 1 3 38 26 283
2017 Unilingual English 15 12 27 28 14 3 2 44 28 40
2014 Bilingual 8 23 35 20 10 1 3 31 32 257
2014 Unilingual English 15 10 39 22 13 0 0 35 25 37
2014 Either English or French 33 26 13 17 7 0 3 25 61 26
2011 Bilingual 7 19 26 28 13 1 5 44 28 249
2011 Unilingual English 9 20 23 35 7 6 0 45 31 42
2011 Either English or French 11 31 25 20 10 0 4 31 43 23
2008 Bilingual 8 24 34 17 10 2 5 28 35 241
2008 Unilingual English 15 20 42 15 5 0 3 21 36 60
2008 Either English or French 11 32 18 36 0 0 4 37 44 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 2 10 37 32 18 1 1 51 12 304
2019 Unilingual English 0 10 23 36 31 0 0 67 10 51
2017 Bilingual 5 9 35 30 17 0 3 49 15 282
2017 Unilingual English 2 10 28 44 13 0 3 59 13 38
2014 Bilingual 9 18 36 24 9 1 2 34 28 256
2014 Unilingual English 3 21 40 15 21 0 0 37 23 36
2014 Either English or French 7 13 39 34 3 0 3 39 20 26
2011 Bilingual 9 23 30 22 12 1 3 35 33 249
2011 Unilingual English 2 14 43 27 14 0 0 41 16 42
2011 Either English or French 4 11 38 39 4 0 4 45 15 23
2008 Bilingual 7 19 37 22 11 2 2 35 26 243
2008 Unilingual English 13 20 40 18 8 0 0 27 33 60
2008 Either English or French 4 29 29 32 4 4 0 37 33 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 7 16 30 23 20 2 2 45 24 306
2019 Unilingual English 2 4 24 31 31 0 8 67 6 51
2017 Bilingual 10 17 26 24 17 1 5 44 29 283
2017 Unilingual English 5 12 29 17 29 2 5 51 18 39
2014 Bilingual 13 27 32 14 9 3 2 25 42 256
2014 Unilingual English 10 17 27 22 23 0 0 46 27 37
2014 Either English or French 26 24 30 13 3 0 3 17 52 26
2011 Bilingual 16 22 27 18 12 0 5 32 39 249
2011 Unilingual English 9 16 37 16 16 0 7 34 26 42
2011 Either English or French 13 15 19 26 17 6 4 48 31 23
2008 Bilingual 16 22 25 17 14 1 4 33 40 242
2008 Unilingual English 15 25 23 28 8 0 2 37 40 61
2008 Either English or French 14 18 25 29 11 0 4 41 33 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 14 25 28 23 3 3 54 20 304
2019 Unilingual English 0 8 24 28 27 2 12 63 9 51
2017 Bilingual 10 18 27 22 18 2 3 42 29 283
2017 Unilingual English 5 11 17 41 18 0 9 64 17 39
2014 Bilingual 5 10 26 31 19 6 3 56 16 257
2014 Unilingual English 0 5 23 28 38 0 7 70 5 37
2014 Either English or French 3 19 16 47 0 11 3 55 26 26
2011 Bilingual 1 17 25 27 21 3 6 53 20 249
2011 Unilingual English 7 9 14 41 23 0 7 69 17 42
2011 Either English or French 4 23 28 8 30 0 8 40 29 23
2008 Bilingual 8 14 26 24 14 5 8 44 26 242
2008 Unilingual English 8 10 30 30 15 2 7 48 20 61
2008 Either English or French 4 14 18 39 14 11 0 60 20 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 4 14 30 31 15 2 3 49 19 307
2019 Unilingual English 4 10 29 24 33 0 0 57 14 51
2017 Bilingual 7 14 37 21 15 3 3 38 23 285
2017 Unilingual English 7 10 28 33 19 2 0 54 17 39
2014 Bilingual 7 15 39 24 10 3 2 36 23 257
2014 Unilingual English 15 17 27 22 13 3 3 37 34 37
2014 Either English or French 30 13 37 10 7 0 3 17 44 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 2 10 27 37 22 0 2 60 12 306
2019 Unilingual English 8 10 26 30 27 0 0 57 18 51
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 27 5 9 3 0 1 84 11 307
2019 Unilingual English 71 19 6 4 0 0 0 90 4 51
2017 Bilingual 61 24 5 7 3 0 0 85 10 284
2017 Unilingual English 76 12 5 5 0 0 2 90 5 40
2014 Bilingual 59 29 3 6 2 0 0 88 9 257
2014 Unilingual English 71 12 5 3 0 0 9 92 3 37
2014 Either English or French 53 33 3 0 11 0 0 86 11 26
2011 Bilingual 59 27 3 7 2 0 1 87 9 249
2011 Unilingual English 64 27 4 2 2 0 0 91 4 42
2011 Either English or French 46 34 4 6 6 0 4 84 13 23
2008 Bilingual 56 27 3 8 4 0 1 85 12 243
2008 Unilingual English 69 15 5 5 2 3 2 88 7 61
2008 Either English or French 54 18 4 11 7 0 7 77 19 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 31 21 9 3 5 4 64 14 305
2019 Unilingual English 37 11 24 6 6 9 6 58 14 51
2017 Bilingual 30 36 14 8 5 4 3 71 15 284
2017 Unilingual English 28 20 9 12 7 18 5 63 25 40
2014 Bilingual 26 31 14 7 7 8 7 66 17 257
2014 Unilingual English 30 26 19 13 5 5 3 60 19 37
2014 Either English or French 16 41 20 3 20 0 0 57 23 26

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 31 9 6 3 0 0 82 9 307
2019 Unilingual English 53 12 11 19 6 0 0 65 25 50
2017 Bilingual 53 29 5 7 4 2 0 83 12 284
2017 Unilingual English 41 25 12 7 15 0 0 66 22 40
2014 Bilingual 47 28 9 10 6 0 0 76 16 256
2014 Unilingual English 41 28 5 10 14 2 0 70 25 37
2014 Either English or French 26 26 7 20 20 0 0 53 40 26

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 35 6 4 1 0 0 89 5 307
2019 Unilingual English 54 26 12 4 4 0 0 80 8 51
2017 Bilingual 52 35 6 5 2 0 0 87 7 285
2017 Unilingual English 47 31 12 5 5 0 0 78 10 40
2014 Bilingual 45 39 6 7 3 0 0 85 10 257
2014 Unilingual English 40 38 3 8 12 0 0 77 20 37
2014 Either English or French 33 34 16 10 8 0 0 67 18 26

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 37 7 5 1 0 0 87 6 308
2019 Unilingual English 52 30 12 4 2 0 0 82 6 51
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 24 9 2 1 1 2 88 3 308
2019 Unilingual English 51 28 14 4 2 0 2 80 6 51

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 28 11 6 3 1 0 80 9 308
2019 Unilingual English 43 26 14 8 6 4 0 71 15 51
2017 Bilingual 44 34 11 6 4 1 0 79 9 285
2017 Unilingual English 35 43 12 5 5 0 0 78 10 40
2014 Bilingual 43 32 12 7 3 1 2 77 11 257
2014 Unilingual English 43 17 20 10 9 0 0 61 19 37
2014 Either English or French 30 47 3 11 9 0 0 77 20 26
2011 Bilingual 39 38 11 6 6 1 0 77 12 249
2011 Unilingual English 40 30 15 4 9 0 2 71 14 42
2011 Either English or French 35 32 8 0 10 4 12 79 12 23
2008 Bilingual 41 37 9 9 4 0 0 78 13 241
2008 Unilingual English 20 56 11 3 8 2 0 77 12 61
2008 Either English or French 21 39 11 7 11 4 7 68 20 28

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 27 9 3 2 1 1 85 6 307
2019 Unilingual English 54 16 10 10 4 4 2 75 15 51
2017 Bilingual 51 30 10 4 1 3 1 84 5 283
2017 Unilingual English 53 30 5 3 5 3 2 88 7 40
2014 Bilingual 51 26 13 4 4 2 1 79 8 257
2014 Unilingual English 46 23 15 8 9 0 0 68 17 37
2014 Either English or French 40 26 14 8 9 3 0 68 17 26
2011 Bilingual 45 31 14 4 4 2 0 78 8 249
2011 Unilingual English 59 23 2 7 9 0 0 82 16 42
2011 Either English or French 38 38 4 0 10 10 0 85 11 23
2008 Bilingual 43 29 13 6 2 5 1 77 9 242
2008 Unilingual English 33 34 23 2 3 5 0 71 5 61
2008 Either English or French 36 43 7 0 4 7 4 88 4 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 30 7 6 2 0 0 85 8 305
2019 Unilingual English 51 22 12 8 4 4 0 75 12 51
2017 Bilingual 51 32 7 5 4 1 0 84 9 285
2017 Unilingual English 36 42 5 12 5 0 0 78 17 40
2014 Bilingual 47 30 10 8 4 0 1 78 12 257
2014 Unilingual English 36 32 10 13 9 0 0 68 22 37
2014 Either English or French 27 43 14 8 9 0 0 69 17 26
2011 Bilingual 41 39 8 6 5 0 1 81 11 249
2011 Unilingual English 50 27 9 7 4 2 0 79 11 42
2011 Either English or French 31 32 14 4 16 4 0 65 20 23
2008 Bilingual 44 33 10 7 3 1 1 78 11 242
2008 Unilingual English 34 34 16 10 5 0 0 69 15 61
2008 Either English or French 18 61 7 4 7 0 4 81 11 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 83 12 2 3 1 0 0 94 3 307
2019 Unilingual English 84 10 0 6 0 0 0 94 6 51
2017 Bilingual 78 12 4 3 2 0 1 91 5 283
2017 Unilingual English 88 5 3 0 0 0 5 97 0 40
2014 Bilingual 74 16 4 4 1 0 2 91 5 257
2014 Unilingual English 83 8 0 0 0 0 9 100 0 37
2014 Either English or French 59 27 7 0 8 0 0 86 8 26
2011 Bilingual 72 18 4 4 2 0 0 91 6 249
2011 Unilingual English 80 14 4 2 0 0 0 93 2 42
2011 Either English or French 60 22 10 0 0 4 4 89 0 23
2008 Bilingual 81 11 1 4 3 0 0 92 7 243
2008 Unilingual English 77 13 3 2 2 0 3 93 3 61
2008 Either English or French 82 0 7 4 0 0 7 88 4 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 20 5 5 1 1 1 89 6 308
2019 Unilingual English 51 30 7 6 4 2 0 83 10 51
2017 Bilingual 56 21 9 4 3 3 3 82 8 285
2017 Unilingual English 63 20 5 0 2 5 5 92 2 40
2014 Bilingual 46 26 8 5 5 4 6 81 11 257
2014 Unilingual English 48 20 3 7 10 5 7 77 20 37
2014 Either English or French 33 33 6 3 13 11 0 74 19 26
2011 Bilingual 45 26 8 6 5 4 6 80 12 248
2011 Unilingual English 51 16 5 13 4 6 4 75 20 42
2011 Either English or French 41 31 10 11 4 4 0 74 15 23

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 19 7 3 2 1 0 88 5 308
2019 Unilingual English 68 16 8 4 4 0 0 84 8 51
2017 Bilingual 60 25 7 3 4 1 0 86 7 285
2017 Unilingual English 64 17 0 3 9 5 2 87 13 40

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 23 10 4 3 0 0 82 8 307
2019 Unilingual English 60 19 6 12 2 0 0 80 14 51
2017 Bilingual 53 30 8 4 5 0 0 83 9 285
2017 Unilingual English 56 27 5 5 7 0 0 83 12 40
2014 Bilingual 49 31 8 5 5 1 1 82 10 257
2014 Unilingual English 51 17 8 10 14 0 0 68 25 37
2014 Either English or French 40 24 10 8 19 0 0 64 27 26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 23 46 16 12 0 2 1 71 12 130
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 41 9 10 4 4 1 76 14 307
2019 Unilingual English 39 33 16 4 0 8 0 79 4 51
2017 Bilingual 27 36 17 9 6 5 1 66 16 284
2017 Unilingual English 41 30 7 12 5 5 0 74 18 40
2014 Bilingual 24 47 13 6 6 4 0 74 12 256
2014 Unilingual English 28 35 10 11 15 2 0 64 26 37
2014 Either English or French 10 36 17 3 19 14 0 54 26 26
2011 Bilingual 20 39 19 10 4 7 1 64 16 249
2011 Unilingual English 32 18 25 9 11 5 0 53 21 42
2011 Either English or French 23 39 8 21 10 0 0 62 31 23

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 38 11 8 4 1 0 77 12 305
2019 Unilingual English 43 34 15 6 0 2 0 78 6 51
2017 Bilingual 29 36 17 10 5 2 0 67 16 285
2017 Unilingual English 36 33 5 19 5 2 0 70 25 40
2014 Bilingual 28 43 15 7 6 0 0 72 13 257
2014 Unilingual English 27 32 15 13 12 0 0 60 25 37
2014 Either English or French 13 30 17 17 22 0 0 43 40 26
2011 Bilingual 25 39 20 7 6 3 0 66 13 248
2011 Unilingual English 24 45 15 7 9 0 0 69 16 42
2011 Either English or French 20 42 11 11 16 0 0 62 27 23
2008 Bilingual 30 42 14 6 6 2 0 73 12 243
2008 Unilingual English 18 43 16 11 11 0 0 61 23 61
2008 Either English or French 21 50 4 14 4 7 0 77 19 28

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 40 13 9 3 4 0 74 12 307
2019 Unilingual English 31 25 26 10 0 8 0 61 11 51
2017 Bilingual 24 37 18 12 3 7 0 65 16 285
2017 Unilingual English 31 35 5 12 5 9 2 75 19 40
2014 Bilingual 20 42 21 9 3 4 0 65 13 257
2014 Unilingual English 18 38 18 10 15 0 0 56 26 36
2014 Either English or French 13 20 26 13 10 18 0 40 28 26
2011 Bilingual 20 46 22 7 1 3 0 68 9 249
2011 Unilingual English 15 53 14 7 7 5 0 72 14 42
2011 Either English or French 12 42 31 11 4 0 0 54 15 23
2008 Bilingual 23 42 19 7 2 6 0 69 10 243
2008 Unilingual English 10 46 18 20 7 0 0 56 26 61
2008 Either English or French 11 36 21 25 0 7 0 50 27 28

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 40 18 10 5 2 0 66 16 304
2019 Unilingual English 23 28 19 16 10 4 0 53 27 51
2017 Bilingual 23 37 20 11 6 3 0 62 18 285
2017 Unilingual English 19 33 7 24 12 5 0 54 39 40
2014 Bilingual 19 41 21 11 6 2 0 61 18 257
2014 Unilingual English 17 30 15 21 17 0 0 47 38 37
2014 Either English or French 10 23 11 27 25 3 0 34 55 26
2011 Bilingual 24 48 11 12 3 2 0 74 15 249
2011 Unilingual English 28 32 16 16 7 2 0 61 23 42
2011 Either English or French 6 54 15 21 4 0 0 60 25 23
2008 Bilingual 26 51 12 8 2 1 0 77 10 242
2008 Unilingual English 13 41 20 16 8 2 0 55 25 61
2008 Either English or French 11 52 15 22 0 0 0 63 22 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 35 12 5 1 1 0 81 6 306
2019 Unilingual English 58 28 10 0 0 4 0 90 0 51
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 44 11 5 1 1 0 83 6 307
2019 Unilingual English 39 43 12 2 4 0 0 83 6 51
2017 Bilingual 37 45 8 6 1 2 1 85 7 285
2017 Unilingual English 41 37 15 5 2 0 0 78 7 40
2014 Bilingual 44 48 6 1 0 0 0 92 1 257
2014 Unilingual English 51 37 12 0 0 0 0 88 0 37
2014 Either English or French 30 41 13 3 12 0 0 71 16 26
2011 Bilingual 35 45 12 6 1 2 0 81 6 248
2011 Unilingual English 24 51 14 2 7 2 0 77 9 42
2011 Either English or French 17 49 17 6 10 0 0 67 16 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 42 20 10 3 2 0 66 13 306
2019 Unilingual English 16 53 21 6 0 4 0 72 6 51

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 31 14 12 5 2 0 69 17 306
2019 Unilingual English 28 31 17 10 6 6 2 64 17 51
2017 Bilingual 33 36 12 9 5 3 1 73 15 285
2017 Unilingual English 29 49 7 10 3 2 0 80 13 40
2014 Bilingual 38 36 10 8 5 3 0 77 13 257
2014 Unilingual English 48 30 5 5 9 3 0 80 15 37
2014 Either English or French 28 31 13 7 19 3 0 60 26 26
2011 Bilingual 35 31 12 9 6 6 2 71 16 248
2011 Unilingual English 27 45 11 2 7 4 4 78 10 42
2011 Either English or French 35 25 14 11 10 6 0 63 22 23
2008 Bilingual 37 33 11 8 5 4 2 75 13 243
2008 Unilingual English 21 31 11 10 20 7 0 56 32 61
2008 Either English or French 21 39 14 4 4 11 7 74 9 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 37 16 8 2 1 0 74 10 305
2019 Unilingual English 37 26 29 4 0 4 0 65 4 51

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 21 19 24 15 10 9 3 46 27 305
2019 Unilingual English 18 15 21 10 12 20 4 44 29 51
2017 Bilingual 15 24 17 14 12 14 3 47 32 285
2017 Unilingual English 18 17 10 17 17 16 5 44 44 40
2014 Bilingual 14 15 21 16 12 18 4 37 36 257
2014 Unilingual English 10 30 12 10 27 8 3 45 41 37
2014 Either English or French 10 7 20 10 34 16 3 21 55 26
2011 Bilingual 10 19 16 13 15 20 7 40 39 249
2011 Unilingual English 22 7 17 18 13 16 7 37 41 42
2011 Either English or French 0 14 28 13 27 14 4 17 49 23

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 41 11 9 4 1 0 75 13 307
2019 Unilingual English 24 27 24 16 8 2 0 52 24 51
2017 Bilingual 32 44 11 7 5 2 0 78 12 283
2017 Unilingual English 27 39 5 5 20 2 2 69 26 40
2014 Bilingual 34 40 14 8 3 1 0 75 11 256
2014 Unilingual English 26 32 13 15 14 0 0 58 29 37
2014 Either English or French 7 23 17 17 26 7 3 33 48 26
2011 Bilingual 35 38 15 5 4 2 2 75 10 249
2011 Unilingual English 26 36 9 14 13 2 0 63 28 42
2011 Either English or French 26 36 8 21 6 0 4 64 28 23
2008 Bilingual 23 46 15 8 5 2 1 71 13 243
2008 Unilingual English 21 31 16 13 18 0 0 52 31 61
2008 Either English or French 18 46 7 18 4 7 0 69 23 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 32 12 14 11 2 3 60 27 307
2019 Unilingual English 23 22 16 16 18 2 4 48 36 51
2017 Bilingual 25 34 14 11 14 1 2 60 26 284
2017 Unilingual English 17 25 11 10 32 2 2 44 44 40
2014 Bilingual 21 33 15 18 10 1 2 56 29 257
2014 Unilingual English 10 25 16 10 28 3 9 39 43 37
2014 Either English or French 7 10 16 26 35 3 3 18 65 26
2011 Bilingual 24 26 13 21 10 2 3 53 33 249
2011 Unilingual English 2 23 13 25 35 0 2 26 61 42
2011 Either English or French 14 32 4 13 31 0 6 49 47 23
2008 Bilingual 20 34 15 13 11 3 4 58 26 241
2008 Unilingual English 3 36 11 16 30 2 2 41 47 61
2008 Either English or French 11 29 4 21 21 4 11 46 50 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 23 11 4 3 1 3 81 7 308
2019 Unilingual English 62 24 6 2 2 2 2 89 4 50

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 7 5 2 1 0 9 92 3 308
2019 Unilingual English 33 26 12 8 14 0 6 63 24 50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 18 9 3 1 2 3 87 4 306
2019 Unilingual English 44 26 12 6 8 2 2 72 15 50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 22 8 5 2 3 4 84 7 307
2019 Unilingual English 46 22 13 6 10 0 4 70 16 50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 63 16 7 4 2 1 7 86 6 306
2019 Unilingual English 53 16 8 6 4 2 10 79 12 49

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 73 12 5 3 2 1 5 90 5 307
2019 Unilingual English 82 10 2 0 0 4 2 98 0 50

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 7 5 4 3 3 3 88 7 303
2019 Unilingual English 72 10 6 4 0 4 4 89 4 50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 79 6 2 1 1 1 11 96 2 307
2019 Unilingual English 84 6 0 0 0 0 10 100 0 50

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 46 12 5 2 1 1 82 6 308
2019 Unilingual English 22 53 13 6 4 2 0 77 10 49
2017 Bilingual 31 43 14 6 3 2 0 76 10 285
2017 Unilingual English 22 35 12 8 12 9 2 64 22 40

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 40 11 5 2 2 1 81 7 303
2019 Unilingual English 26 45 17 6 2 4 0 74 9 50
2017 Bilingual 40 43 8 6 1 1 0 85 7 285
2017 Unilingual English 58 23 10 7 2 0 0 81 9 40
2014 Bilingual 45 39 8 2 3 3 0 86 5 257
2014 Unilingual English 41 35 10 5 9 0 0 76 14 37
2014 Either English or French 20 40 17 14 9 0 0 60 23 26
2011 Bilingual 35 40 15 5 2 3 0 78 7 247
2011 Unilingual English 46 30 7 5 9 4 0 79 14 42
2011 Either English or French 37 28 8 11 16 0 0 65 27 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 41 10 4 2 3 1 83 7 306
2019 Unilingual English 38 34 12 8 2 6 0 76 11 50
2017 Bilingual 38 40 11 4 3 3 0 81 8 285
2017 Unilingual English 37 39 7 0 7 10 0 84 8 40
2014 Bilingual 47 41 4 2 2 3 0 91 5 257
2014 Unilingual English 56 25 5 3 9 3 0 83 12 37
2014 Either English or French 48 24 13 12 3 0 0 71 16 26

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 30 5 3 1 0 1 91 4 304
2019 Unilingual English 51 33 14 2 0 0 0 84 2 50
2017 Bilingual 51 36 6 4 2 0 0 88 7 285
2017 Unilingual English 58 33 2 7 0 0 0 91 7 40
2014 Bilingual 51 39 3 3 3 0 0 91 6 257
2014 Unilingual English 49 28 2 10 10 0 0 77 20 36
2014 Either English or French 26 40 7 17 9 0 0 67 26 26
2011 Bilingual 47 39 6 6 2 0 0 86 8 248
2011 Unilingual English 42 38 11 0 9 0 0 80 9 42
2011 Either English or French 51 22 11 4 12 0 0 73 16 23
2008 Bilingual 51 33 10 4 2 0 0 84 6 241
2008 Unilingual English 36 39 11 5 7 2 0 77 12 61
2008 Either English or French 44 33 11 4 7 0 0 78 11 27

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 27 6 2 3 0 1 89 5 307
2019 Unilingual English 54 25 17 2 0 2 0 81 2 48
2017 Bilingual 49 33 10 6 2 0 0 83 7 284
2017 Unilingual English 48 27 13 10 2 0 0 75 12 40
2014 Bilingual 46 38 5 6 5 0 0 85 10 257
2014 Unilingual English 47 28 17 3 3 3 0 77 5 37
2014 Either English or French 40 14 13 21 12 0 0 54 33 26
2011 Bilingual 51 30 12 4 3 0 0 81 7 248
2011 Unilingual English 42 29 15 9 4 0 0 71 13 42
2011 Either English or French 47 26 13 4 10 0 0 73 13 23

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 32 4 5 2 0 1 89 7 307
2019 Unilingual English 48 31 17 4 0 0 0 79 4 49
2017 Bilingual 47 36 11 5 2 0 0 82 7 285
2017 Unilingual English 43 33 10 12 2 0 0 76 14 40
2014 Bilingual 43 39 10 5 4 0 0 82 8 257
2014 Unilingual English 50 25 8 5 12 0 0 76 17 37
2014 Either English or French 20 34 21 13 12 0 0 54 25 26
2011 Bilingual 47 35 10 5 3 0 0 82 8 247
2011 Unilingual English 35 36 15 9 4 0 0 71 13 42
2011 Either English or French 37 28 11 14 10 0 0 66 23 23
2008 Bilingual 46 39 9 4 1 0 0 85 5 243
2008 Unilingual English 23 48 16 5 8 0 0 70 13 61
2008 Either English or French 36 39 4 18 4 0 0 75 21 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 28 7 6 3 2 1 83 10 308
2019 Unilingual English 32 38 14 8 4 4 0 73 12 50
2017 Bilingual 43 24 16 9 4 5 0 70 13 284
2017 Unilingual English 34 28 13 12 7 5 0 66 20 40
2014 Bilingual 45 28 13 6 6 3 0 74 12 257
2014 Unilingual English 43 18 22 5 5 3 5 65 11 37
2014 Either English or French 17 34 14 23 12 0 0 51 35 26
2011 Bilingual 47 24 11 6 7 4 0 74 14 247
2011 Unilingual English 31 27 15 14 4 9 0 64 20 42
2011 Either English or French 47 18 15 10 4 6 0 70 14 23
2008 Bilingual 46 28 10 7 5 3 1 77 12 243
2008 Unilingual English 30 21 20 10 15 3 2 53 26 61
2008 Either English or French 18 43 11 18 7 4 0 63 26 28
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 25 40 35 308
2019 Unilingual English 20 41 40 51
2017 Bilingual 31 35 34 285
2017 Unilingual English 29 30 41 40
2014 Bilingual 26 43 30 257
2014 Unilingual English 10 60 30 37
2014 Either English or French 23 24 53 26
2011 Bilingual 28 40 33 249
2011 Unilingual English 29 35 35 42
2011 Either English or French 14 59 27 23

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 10 41 40 1 0 7 76
2017 Bilingual 9 24 48 6 6 7 88
2017 Unilingual English 24 8 32 8 18 9 12
2014 Bilingual 23 27 41 4 9999 4 67
2011 Bilingual 20 17 44 10 9999 10 69
2011 Unilingual English 62 16 23 0 9999 0 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 41 12 8 2 0 5 77 11 307
2019 Unilingual English 26 47 16 7 4 0 0 73 11 51

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 26 8 1 1 4 5 89 2 308
2019 Unilingual English 48 20 14 4 0 14 0 79 5 50
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 308
2019 Unilingual English 12 88 51

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 63 37 35

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 58 42 35

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 26 74 35

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 37 63 35

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 51 49 35

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 45 55 35

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 34 66 35

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 59 41 35

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 43 57 35

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 35

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 35

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 42 58 35

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 20 80 35

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 35

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 78 22 35

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 35 65 35

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 22 78 35

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 19 81 35

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 23 77 35

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 35

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 35

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 69 31 35

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 51 49 35

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 35

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 35

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 308
2019 Unilingual English 10 90 51

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 18 19 6 5 30 6 53 17 306
2019 Unilingual English 12 8 18 14 2 37 9 36 30 51
2017 Bilingual 12 22 17 5 6 28 10 54 19 285
2017 Unilingual English 15 18 12 5 2 35 13 62 14 40
2014 Bilingual 11 16 16 5 6 39 7 51 20 257
2014 Unilingual English 21 7 20 0 8 37 8 50 14 37
2014 Either English or French 13 10 27 10 16 14 10 31 34 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 31 19 6 3 8 1 70 9 308
2019 Unilingual English 27 20 14 8 2 29 0 66 14 51
2017 Bilingual 26 35 17 6 6 8 1 67 14 285
2017 Unilingual English 30 36 12 5 2 12 2 77 9 39
2014 Bilingual 21 31 17 4 5 21 1 67 11 257
2014 Unilingual English 31 27 15 0 14 12 0 66 17 37
2014 Either English or French 14 28 24 4 16 15 0 49 23 25
2011 Bilingual 28 35 17 4 2 14 0 73 7 249
2011 Unilingual English 33 27 18 2 9 11 0 67 13 42
2011 Either English or French 26 29 29 4 10 4 0 57 14 23
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 308

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 30 70 20

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 30 70 20

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 26 74 20

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 40 60 20

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 31 69 20

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 25 75 20

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 20

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 65 35 20

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 19

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 19

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 19

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 27 73 19

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 58 42 19

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 58 42 19

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 19

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 0 100 19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 9 91 308

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 17 14 17 5 2 37 9 57 13 305
2019 Unilingual English 14 6 24 10 0 41 6 36 19 51
2017 Bilingual 15 17 14 2 4 40 8 61 12 282
2017 Unilingual English 17 21 14 3 2 35 7 66 9 40
2014 Bilingual 11 17 13 1 3 49 6 63 9 257
2014 Unilingual English 16 17 15 5 3 30 14 59 14 37
2014 Either English or French 13 7 43 13 0 21 3 26 17 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 30 20 5 2 9 3 69 7 307
2019 Unilingual English 33 14 20 8 0 23 2 63 11 51
2017 Bilingual 28 34 15 4 3 13 2 73 8 283
2017 Unilingual English 38 33 12 3 2 12 0 81 6 40
2014 Bilingual 25 31 12 3 3 25 2 76 8 255
2014 Unilingual English 28 22 22 3 5 17 3 63 10 37
2014 Either English or French 27 10 36 10 0 17 0 44 12 26
2011 Bilingual 35 35 10 3 2 14 1 82 6 249
2011 Unilingual English 42 36 11 2 4 5 0 81 7 42
2011 Either English or French 39 30 15 4 6 6 0 74 11 23
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 29 20 9 9 0 1 61 18 307
2019 Unilingual English 31 37 12 12 8 0 0 68 20 51
2017 Bilingual 20 20 21 17 21 0 1 40 39 285
2017 Unilingual English 21 32 32 2 10 0 2 54 13 40

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 32 26 11 5 0 1 57 17 306
2019 Unilingual English 37 28 26 5 2 2 0 66 8 51
2017 Bilingual 16 27 33 15 6 0 2 44 22 282
2017 Unilingual English 30 32 26 7 3 0 2 63 10 40

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 32 23 8 3 0 2 65 11 304
2019 Unilingual English 52 22 15 4 6 0 0 75 10 51
2017 Bilingual 21 34 24 10 8 0 2 56 19 284
2017 Unilingual English 23 51 19 2 3 0 2 75 5 40

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 28 22 15 9 0 1 53 24 307
2019 Unilingual English 44 26 19 6 2 2 0 72 8 51
2017 Bilingual 17 28 26 17 9 0 3 46 27 284
2017 Unilingual English 37 22 12 8 7 2 11 69 18 40

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 29 8 3 1 0 3 87 4 306
2019 Unilingual English 66 14 12 2 0 0 6 85 2 50
2017 Bilingual 42 29 16 2 2 0 9 78 4 284
2017 Unilingual English 54 20 11 2 0 0 12 84 3 40

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 26 17 8 4 0 1 71 12 308
2019 Unilingual English 53 19 14 8 4 0 2 73 12 49
2017 Bilingual 29 34 21 9 6 0 1 63 16 281
2017 Unilingual English 41 35 15 3 5 0 2 78 7 40

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 37 17 5 1 0 1 78 6 305
2019 Unilingual English 41 26 19 12 2 0 0 66 14 51
2017 Bilingual 32 33 24 6 3 0 1 66 10 281
2017 Unilingual English 15 34 21 15 7 3 5 53 24 39

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 40 17 6 2 0 1 75 8 303
2019 Unilingual English 39 32 21 6 2 0 0 70 8 51
2017 Bilingual 24 37 24 10 2 0 2 62 13 280
2017 Unilingual English 29 39 25 2 0 0 5 71 3 40

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 34 14 8 4 0 1 74 12 305
2019 Unilingual English 43 25 18 12 2 0 0 68 14 51
2017 Bilingual 33 32 21 8 4 0 2 66 13 281
2017 Unilingual English 28 39 15 10 2 0 7 71 13 40

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 26 11 6 6 0 1 77 12 304
2019 Unilingual English 57 16 19 9 0 0 0 73 9 49

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 34 12 6 2 0 1 80 8 302
2019 Unilingual English 47 21 20 6 6 0 0 68 12 51
2017 Bilingual 31 38 20 5 2 1 2 71 8 281
2017 Unilingual English 39 22 25 9 2 0 2 63 12 40

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 26 10 3 3 0 1 84 6 303
2019 Unilingual English 59 12 20 0 8 0 0 72 8 49
2017 Bilingual 59 21 10 6 1 0 3 82 8 284
2017 Unilingual English 56 30 7 0 7 0 0 86 7 40

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 77 9 2 0 2 0 10 96 3 304
2019 Unilingual English 76 10 0 4 0 2 8 96 4 51
2017 Bilingual 70 14 4 5 3 1 3 87 8 283
2017 Unilingual English 66 12 7 5 5 0 5 83 10 40

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 72 11 8 2 4 1 2 85 6 307
2019 Unilingual English 68 12 6 14 0 0 0 80 14 51
2017 Bilingual 51 27 14 2 3 0 2 80 5 282
2017 Unilingual English 55 27 13 0 0 0 5 86 0 40

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 28 9 4 1 0 1 85 5 306
2019 Unilingual English 63 18 8 10 2 0 0 80 12 51
2017 Bilingual 60 21 7 6 4 0 2 82 10 281
2017 Unilingual English 57 15 15 5 5 0 5 75 10 40

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 19 8 4 5 0 1 82 9 301
2019 Unilingual English 55 21 10 14 0 0 0 76 14 50
2017 Bilingual 51 16 8 2 2 0 20 85 5 283
2017 Unilingual English 40 7 8 0 0 0 45 86 0 40

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 19 6 3 0 1 18 89 4 304
2019 Unilingual English 65 4 6 0 0 0 25 92 0 50
2017 Bilingual 70 19 5 1 0 0 5 94 1 283
2017 Unilingual English 61 10 5 2 0 0 21 91 3 40

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 71 18 5 1 1 0 4 93 2 303
2019 Unilingual English 72 17 4 0 2 0 6 94 2 51
2017 Bilingual 78 11 3 2 0 0 5 94 2 284
2017 Unilingual English 58 14 5 5 7 0 10 80 14 40

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 83 7 2 1 3 0 4 94 5 305
2019 Unilingual English 77 10 6 2 2 0 4 90 4 51
2017 Bilingual 49 31 12 3 2 0 2 82 6 283
2017 Unilingual English 43 26 18 8 0 0 5 73 8 40

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 26 17 2 2 0 2 79 4 305
2019 Unilingual English 49 25 20 6 0 0 0 75 6 51

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 20 35 34 9 2 0 0 55 11 308
2019 Unilingual English 21 36 34 8 2 0 0 57 10 51
2017 Bilingual 11 32 42 11 4 0 0 43 15 284
2017 Unilingual English 8 39 44 10 0 0 0 46 10 40

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 13 38 29 16 0 0 45 17 307
2019 Unilingual English 6 16 36 21 19 2 0 42 22 51
2017 Bilingual 3 16 41 27 13 0 0 39 20 284
2017 Unilingual English 5 8 49 32 7 0 0 39 13 40

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 44 13 2 3 1 1 82 5 308
2019 Unilingual English 26 37 23 10 0 4 0 66 10 51
2017 Bilingual 34 48 9 6 2 1 0 83 8 285
2017 Unilingual English 40 35 13 5 2 2 2 79 8 40

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 41 13 7 3 0 0 77 10 308
2019 Unilingual English 39 26 22 10 0 4 0 67 11 51
2017 Bilingual 26 43 19 7 4 1 0 69 11 285
2017 Unilingual English 22 52 19 5 2 0 0 73 8 40
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 307
2019 Unilingual English 6 94 51
2017 Bilingual 18 82 283
2017 Unilingual English 17 83 40
2014 Bilingual 11 89 257
2014 Unilingual English 20 80 37
2014 Either English or French 22 78 26

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 77 23 50
2017 Bilingual 88 12 52
2014 Bilingual 78 22 27

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 29 5 8 0 0 0 86 8 37
2017 Bilingual 55 28 9 8 0 0 0 83 8 46
2014 Bilingual 53 43 4 0 0 0 0 96 0 22
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 32 21 9 9 2 2 26 74 308
2019 Unilingual English 25 40 12 14 8 0 0 25 75 50
2017 Bilingual 27 21 18 15 14 3 0 28 72 285
2017 Unilingual English 32 12 24 15 13 5 0 33 67 40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 220
2019 Unilingual English 59 41 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 44 56 218
2019 Unilingual English 40 60 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 29 14 12 7 1 10 63 21 217
2019 Unilingual English 8 21 13 25 25 0 8 32 54 37
2017 Bilingual 21 26 14 12 21 0 7 50 35 197
2017 Unilingual English 20 12 21 17 19 7 3 36 41 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 6 15 20 16 28 5 11 24 53 218
2019 Unilingual English 5 15 5 8 60 0 5 22 72 37
2017 Bilingual 3 7 9 20 51 3 7 12 78 196
2017 Unilingual English 8 8 10 8 48 3 15 20 68 25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 40 19 14 11 8 1 8 65 20 304
2019 Unilingual English 45 18 19 2 8 2 6 68 11 51
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