2019 Public Service Employee Survey Results for Economic and Regional Development Policy

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Privy Council Office 48 41 2 8 1 0 0 89 9 858
2019 Operations 45 46 3 6 0 0 0 91 6 93
2019 Economic and Regional Development Policy / Social Development Policy 40 46 7 7 0 0 0 86 7 28
2019 Economic and Regional Development Policy 44 34 15 7 0 0 0 78 7 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Privy Council Office 70 19 3 6 3 0 0 89 9 854
2019 Operations 60 26 4 10 1 0 0 85 11 91
2019 Economic and Regional Development Policy / Social Development Policy 64 23 3 7 3 0 0 86 10 28
2019 Economic and Regional Development Policy 64 22 0 14 0 0 0 86 14 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Privy Council Office 43 36 6 10 4 0 0 79 15 855
2019 Operations 29 38 12 14 7 0 0 67 21 92
2019 Economic and Regional Development Policy / Social Development Policy 22 25 18 20 14 0 0 48 34 28
2019 Economic and Regional Development Policy 8 7 23 34 27 0 0 15 62 14

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Privy Council Office 34 39 12 10 3 0 1 74 14 848
2019 Operations 27 36 22 12 3 0 0 63 15 91
2019 Economic and Regional Development Policy / Social Development Policy 16 27 37 20 0 0 0 43 20 26
2019 Economic and Regional Development Policy 0 40 37 24 0 0 0 40 24 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Privy Council Office 53 33 7 5 2 0 0 87 6 852
2019 Operations 47 37 11 2 2 1 0 85 4 91
2019 Economic and Regional Development Policy / Social Development Policy 50 31 15 4 0 0 0 80 4 26
2019 Economic and Regional Development Policy 41 33 16 10 0 0 0 75 10 12

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Privy Council Office 47 31 10 8 3 0 0 78 11 856
2019 Operations 34 35 10 14 6 0 1 70 20 93
2019 Economic and Regional Development Policy / Social Development Policy 15 35 17 23 11 0 0 49 34 28
2019 Economic and Regional Development Policy 15 29 27 22 7 0 0 44 29 14

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Privy Council Office 50 34 9 5 1 0 0 85 6 858
2019 Operations 48 36 10 5 1 0 0 84 6 93
2019 Economic and Regional Development Policy / Social Development Policy 49 32 12 7 0 0 0 82 7 28
2019 Economic and Regional Development Policy 58 27 8 7 0 0 0 85 7 14

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Privy Council Office 40 35 12 8 4 0 0 76 12 858
2019 Operations 45 27 14 12 2 0 0 72 14 93
2019 Economic and Regional Development Policy / Social Development Policy 43 19 17 18 3 0 0 61 22 28
2019 Economic and Regional Development Policy 29 14 27 23 7 0 0 42 30 14

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Privy Council Office 38 38 12 9 3 0 0 76 11 852
2019 Operations 38 41 11 10 1 0 0 79 11 93
2019 Economic and Regional Development Policy / Social Development Policy 28 46 18 7 0 0 0 75 7 28
2019 Economic and Regional Development Policy 22 49 15 14 0 0 0 71 14 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Privy Council Office 56 33 7 4 1 0 0 88 5 855
2019 Operations 61 25 10 3 1 0 0 86 4 93
2019 Economic and Regional Development Policy / Social Development Policy 67 11 15 7 0 0 0 78 7 28
2019 Economic and Regional Development Policy 58 14 22 7 0 0 0 71 7 14

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Privy Council Office 44 35 11 7 4 0 0 79 10 855
2019 Operations 47 34 9 9 1 0 0 81 11 93
2019 Economic and Regional Development Policy / Social Development Policy 53 29 4 14 0 0 0 82 14 28
2019 Economic and Regional Development Policy 49 36 0 15 0 0 0 85 15 14

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Privy Council Office 60 31 6 3 1 0 0 91 3 847
2019 Operations 58 32 4 4 1 0 0 91 5 93
2019 Economic and Regional Development Policy / Social Development Policy 66 19 12 3 0 0 0 85 3 28
2019 Economic and Regional Development Policy 56 29 8 7 0 0 0 85 7 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Privy Council Office 43 36 11 8 3 0 0 79 10 855
2019 Operations 40 46 6 8 1 0 0 85 8 93
2019 Economic and Regional Development Policy / Social Development Policy 39 42 12 7 0 0 0 82 7 28
2019 Economic and Regional Development Policy 42 42 15 0 0 0 0 85 0 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Privy Council Office 48 33 11 5 2 0 0 81 8 855
2019 Operations 48 36 10 5 1 0 0 84 6 93
2019 Economic and Regional Development Policy / Social Development Policy 36 39 18 7 0 0 0 75 7 28
2019 Economic and Regional Development Policy 36 29 29 7 0 0 0 64 7 14

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Privy Council Office 47 38 10 4 2 0 0 85 6 851
2019 Operations 44 40 11 3 1 0 0 84 4 92
2019 Economic and Regional Development Policy / Social Development Policy 40 45 15 0 0 0 0 85 0 27
2019 Economic and Regional Development Policy 42 42 15 0 0 0 0 85 0 14

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Privy Council Office 55 34 6 4 1 0 0 89 5 856
2019 Operations 51 35 7 6 1 0 0 86 6 93
2019 Economic and Regional Development Policy / Social Development Policy 56 25 11 7 0 0 0 82 7 28
2019 Economic and Regional Development Policy 58 21 7 15 0 0 0 78 15 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Privy Council Office 32 35 18 9 6 0 0 67 15 856
2019 Operations 20 29 28 14 9 0 0 49 23 93
2019 Economic and Regional Development Policy / Social Development Policy 8 18 38 28 8 0 0 26 36 28
2019 Economic and Regional Development Policy 8 15 42 27 7 0 0 23 34 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Privy Council Office 9 22 36 21 11 0 1 32 31 855
2019 Operations 9 25 42 16 8 0 0 23 34 92
2019 Economic and Regional Development Policy / Social Development Policy 13 15 54 7 11 0 0 18 28 28
2019 Economic and Regional Development Policy 8 8 68 15 0 0 0 15 17 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Privy Council Office 5 11 25 31 24 2 2 57 16 847
2019 Operations 4 8 30 33 17 2 5 54 14 93
2019 Economic and Regional Development Policy / Social Development Policy 4 14 14 46 22 0 0 68 18 28
2019 Economic and Regional Development Policy 0 15 21 56 8 0 0 64 15 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Privy Council Office 7 15 30 27 18 1 2 46 22 849
2019 Operations 5 20 38 20 13 1 2 34 26 91
2019 Economic and Regional Development Policy / Social Development Policy 4 13 38 33 12 0 0 45 17 26
2019 Economic and Regional Development Policy 0 9 46 38 7 0 0 46 9 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Privy Council Office 6 19 34 26 14 0 1 41 25 851
2019 Operations 10 36 27 18 7 1 1 25 47 92
2019 Economic and Regional Development Policy / Social Development Policy 14 51 27 4 4 0 0 8 65 28
2019 Economic and Regional Development Policy 7 64 21 8 0 0 0 8 71 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Privy Council Office 8 17 27 25 18 1 3 45 26 855
2019 Operations 3 19 28 30 12 4 4 46 23 93
2019 Economic and Regional Development Policy / Social Development Policy 11 9 24 35 11 7 3 51 22 28
2019 Economic and Regional Development Policy 7 0 42 37 7 7 0 47 7 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Privy Council Office 6 13 28 28 19 3 3 50 20 852
2019 Operations 3 15 35 32 9 2 4 43 19 92
2019 Economic and Regional Development Policy / Social Development Policy 7 7 30 45 7 3 0 55 15 28
2019 Economic and Regional Development Policy 0 7 36 51 7 0 0 58 7 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Privy Council Office 5 13 32 28 18 2 2 48 18 851
2019 Operations 1 14 52 18 10 3 2 29 16 92
2019 Economic and Regional Development Policy / Social Development Policy 3 14 57 14 11 0 0 25 18 28
2019 Economic and Regional Development Policy 7 21 58 8 7 0 0 15 27 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Privy Council Office 4 14 37 27 16 1 1 43 19 855
2019 Operations 2 13 44 26 13 1 1 39 16 93
2019 Economic and Regional Development Policy / Social Development Policy 0 21 35 30 14 0 0 44 21 28
2019 Economic and Regional Development Policy 0 27 44 15 14 0 0 29 27 14
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Privy Council Office 73 16 4 4 2 0 1 90 6 857
2019 Operations 74 14 5 6 1 0 0 88 7 93
2019 Economic and Regional Development Policy / Social Development Policy 80 10 3 3 3 0 0 90 7 28
2019 Economic and Regional Development Policy 79 14 7 0 0 0 0 93 0 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Privy Council Office 34 29 15 9 5 5 3 69 15 855
2019 Operations 35 31 14 4 3 7 6 75 9 93
2019 Economic and Regional Development Policy / Social Development Policy 37 32 10 4 0 14 3 83 5 28
2019 Economic and Regional Development Policy 44 7 14 8 0 21 7 70 11 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Privy Council Office 53 26 8 8 5 0 0 79 12 855
2019 Operations 57 27 9 4 2 0 0 84 6 93
2019 Economic and Regional Development Policy / Social Development Policy 65 18 7 7 4 0 0 82 11 28
2019 Economic and Regional Development Policy 71 7 7 7 8 0 0 78 15 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Privy Council Office 57 28 7 6 2 0 0 86 8 855
2019 Operations 68 27 1 5 0 0 0 94 5 93
2019 Economic and Regional Development Policy / Social Development Policy 71 25 0 4 0 0 0 96 4 28
2019 Economic and Regional Development Policy 78 22 0 0 0 0 0 100 0 14

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Privy Council Office 54 31 10 4 1 1 0 85 5 853
2019 Operations 60 27 12 1 0 0 0 87 1 92
2019 Economic and Regional Development Policy / Social Development Policy 78 7 11 4 0 0 0 85 4 28
2019 Economic and Regional Development Policy 78 7 7 8 0 0 0 85 8 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Privy Council Office 55 25 9 3 2 1 5 85 5 856
2019 Operations 53 25 9 4 1 2 5 84 6 93
2019 Economic and Regional Development Policy / Social Development Policy 63 10 15 7 0 4 0 77 8 28
2019 Economic and Regional Development Policy 70 7 8 15 0 0 0 77 15 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Privy Council Office 49 28 11 7 3 0 1 78 11 856
2019 Operations 44 34 14 6 2 0 0 78 8 93
2019 Economic and Regional Development Policy / Social Development Policy 47 24 18 7 4 0 0 72 11 28
2019 Economic and Regional Development Policy 36 42 7 7 8 0 0 78 15 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Privy Council Office 54 27 10 5 3 1 1 82 8 851
2019 Operations 51 29 12 5 1 3 0 82 6 91
2019 Economic and Regional Development Policy / Social Development Policy 55 22 11 4 0 7 0 83 5 27
2019 Economic and Regional Development Policy 49 21 8 8 0 14 0 81 10 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Privy Council Office 51 29 9 6 4 0 1 81 10 853
2019 Operations 51 25 13 10 1 0 0 76 11 93
2019 Economic and Regional Development Policy / Social Development Policy 51 28 7 14 0 0 0 78 14 28
2019 Economic and Regional Development Policy 49 29 0 22 0 0 0 78 22 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Privy Council Office 82 12 3 2 1 0 1 95 3 853
2019 Operations 82 14 3 0 0 0 1 97 0 91
2019 Economic and Regional Development Policy / Social Development Policy 85 11 0 0 0 0 4 100 0 26
2019 Economic and Regional Development Policy 93 7 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Privy Council Office 54 21 10 4 2 3 6 82 6 857
2019 Operations 38 25 17 5 1 6 8 73 7 93
2019 Economic and Regional Development Policy / Social Development Policy 46 7 22 8 0 14 3 64 10 28
2019 Economic and Regional Development Policy 49 0 15 8 0 21 7 68 11 14

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Privy Council Office 66 21 6 2 2 2 0 89 5 857
2019 Operations 56 30 7 3 3 0 0 86 7 93
2019 Economic and Regional Development Policy / Social Development Policy 57 27 12 4 0 0 0 84 4 28
2019 Economic and Regional Development Policy 63 14 15 8 0 0 0 77 8 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Privy Council Office 58 25 8 5 2 0 0 84 8 856
2019 Operations 49 32 13 4 1 0 1 82 5 93
2019 Economic and Regional Development Policy / Social Development Policy 57 28 10 4 0 0 0 86 4 28
2019 Economic and Regional Development Policy 71 14 7 8 0 0 0 85 8 14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Privy Council Office 35 43 10 8 2 0 2 80 10 203
2019 Operations 32 45 11 12 0 0 0 77 12 16
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Privy Council Office 45 32 10 5 3 4 0 82 8 848
2019 Operations 43 40 15 1 0 1 0 84 1 91
2019 Economic and Regional Development Policy / Social Development Policy 47 32 21 0 0 0 0 79 0 28
2019 Economic and Regional Development Policy 37 36 27 0 0 0 0 73 0 14

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Privy Council Office 46 33 11 4 3 2 0 82 7 847
2019 Operations 44 46 8 2 0 1 0 90 2 91
2019 Economic and Regional Development Policy / Social Development Policy 46 51 3 0 0 0 0 97 0 28
2019 Economic and Regional Development Policy 29 64 7 0 0 0 0 93 0 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Privy Council Office 35 36 14 8 3 4 0 74 12 846
2019 Operations 41 43 12 2 0 2 0 86 2 91
2019 Economic and Regional Development Policy / Social Development Policy 49 44 7 0 0 0 0 93 0 28
2019 Economic and Regional Development Policy 49 37 14 0 0 0 0 86 0 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Privy Council Office 28 38 13 12 6 2 0 68 18 849
2019 Operations 27 43 16 10 3 1 0 71 13 91
2019 Economic and Regional Development Policy / Social Development Policy 18 45 22 11 3 0 0 64 14 28
2019 Economic and Regional Development Policy 8 51 27 7 7 0 0 59 14 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Privy Council Office 45 26 16 6 3 4 0 74 10 856
2019 Operations 42 30 17 6 3 2 0 73 9 93
2019 Economic and Regional Development Policy / Social Development Policy 34 39 14 7 3 3 0 75 11 28
2019 Economic and Regional Development Policy 32 34 21 0 7 7 0 71 7 14
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Privy Council Office 35 41 12 7 3 2 0 78 10 858
2019 Operations 41 41 13 3 0 2 0 84 3 93
2019 Economic and Regional Development Policy / Social Development Policy 37 37 15 7 0 4 0 77 7 28
2019 Economic and Regional Development Policy 30 41 22 7 0 0 0 71 7 14

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Privy Council Office 27 39 16 9 3 4 0 70 14 853
2019 Operations 25 50 14 5 0 6 0 80 5 93
2019 Economic and Regional Development Policy / Social Development Policy 29 38 15 10 0 7 0 73 11 28
2019 Economic and Regional Development Policy 29 27 23 14 0 7 0 60 15 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Privy Council Office 35 33 14 8 5 4 1 71 14 856
2019 Operations 35 37 11 8 1 5 3 78 10 93
2019 Economic and Regional Development Policy / Social Development Policy 39 30 18 10 0 3 0 71 11 28
2019 Economic and Regional Development Policy 29 15 29 21 0 7 0 47 22 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Privy Council Office 37 37 15 6 3 3 0 76 9 857
2019 Operations 31 48 16 3 0 2 0 81 3 93
2019 Economic and Regional Development Policy / Social Development Policy 36 40 24 0 0 0 0 76 0 28
2019 Economic and Regional Development Policy 29 37 34 0 0 0 0 66 0 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Privy Council Office 23 20 21 11 9 12 5 52 24 853
2019 Operations 16 18 20 11 7 20 7 47 25 92
2019 Economic and Regional Development Policy / Social Development Policy 24 8 15 7 7 39 0 53 23 27
2019 Economic and Regional Development Policy 25 7 9 7 7 44 0 58 26 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Privy Council Office 30 34 15 9 8 3 1 66 18 854
2019 Operations 24 30 15 19 8 3 1 57 28 92
2019 Economic and Regional Development Policy / Social Development Policy 19 7 32 39 3 0 0 26 42 28
2019 Economic and Regional Development Policy 15 7 14 58 7 0 0 22 64 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Privy Council Office 23 25 16 15 15 4 3 50 32 855
2019 Operations 23 27 11 14 17 4 3 55 34 93
2019 Economic and Regional Development Policy / Social Development Policy 15 11 12 31 24 0 7 28 60 28
2019 Economic and Regional Development Policy 15 7 0 36 42 0 0 22 78 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Privy Council Office 53 24 13 5 2 0 3 79 7 857
2019 Operations 46 17 19 10 2 1 5 67 13 93
2019 Economic and Regional Development Policy / Social Development Policy 44 18 20 10 3 0 3 65 14 28
2019 Economic and Regional Development Policy 37 22 21 14 0 0 7 63 15 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Privy Council Office 63 10 7 4 3 1 11 83 8 857
2019 Operations 58 11 8 6 4 1 11 79 11 93
2019 Economic and Regional Development Policy / Social Development Policy 51 7 17 10 3 0 11 66 15 28
2019 Economic and Regional Development Policy 58 8 14 7 7 0 7 71 15 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Privy Council Office 54 23 10 4 3 1 4 82 7 856
2019 Operations 49 23 15 2 4 1 5 77 6 93
2019 Economic and Regional Development Policy / Social Development Policy 51 20 22 3 0 0 3 74 4 28
2019 Economic and Regional Development Policy 37 27 29 0 0 0 7 69 0 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Privy Council Office 50 21 12 6 4 2 5 77 10 852
2019 Operations 41 27 14 4 5 1 7 74 10 92
2019 Economic and Regional Development Policy / Social Development Policy 46 21 19 7 4 0 4 69 11 27
2019 Economic and Regional Development Policy 32 22 31 7 0 0 7 59 8 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Privy Council Office 66 11 6 3 2 3 9 87 6 856
2019 Operations 66 14 5 1 1 2 10 91 2 93
2019 Economic and Regional Development Policy / Social Development Policy 82 3 3 0 0 0 11 96 0 28
2019 Economic and Regional Development Policy 73 7 7 0 0 0 14 92 0 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Privy Council Office 73 11 6 2 2 2 4 89 4 854
2019 Operations 70 9 7 2 1 3 8 88 4 92
2019 Economic and Regional Development Policy / Social Development Policy 93 0 0 0 0 0 7 100 0 28
2019 Economic and Regional Development Policy 93 0 0 0 0 0 7 100 0 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Privy Council Office 79 8 4 2 1 3 4 93 3 855
2019 Operations 78 8 1 2 0 3 7 96 3 93
2019 Economic and Regional Development Policy / Social Development Policy 82 7 0 4 0 0 7 96 4 28
2019 Economic and Regional Development Policy 78 0 0 8 0 0 14 90 10 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Privy Council Office 82 6 1 0 0 2 8 98 0 847
2019 Operations 73 9 3 1 0 2 13 96 1 91
2019 Economic and Regional Development Policy / Social Development Policy 76 10 3 0 0 4 7 96 0 28
2019 Economic and Regional Development Policy 73 7 7 0 0 0 14 92 0 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Privy Council Office 33 44 13 4 2 3 0 79 7 854
2019 Operations 38 47 11 3 0 1 0 86 3 92
2019 Economic and Regional Development Policy / Social Development Policy 30 53 10 7 0 0 0 83 7 28
2019 Economic and Regional Development Policy 29 51 14 7 0 0 0 79 7 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Privy Council Office 45 38 10 3 2 2 0 84 5 850
2019 Operations 43 44 10 2 1 0 0 87 3 92
2019 Economic and Regional Development Policy / Social Development Policy 34 45 18 3 0 0 0 78 3 28
2019 Economic and Regional Development Policy 29 49 22 0 0 0 0 78 0 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Privy Council Office 47 33 11 4 2 3 0 83 6 853
2019 Operations 45 44 8 2 0 1 0 90 2 92
2019 Economic and Regional Development Policy / Social Development Policy 44 45 10 0 0 0 0 90 0 28
2019 Economic and Regional Development Policy 36 44 21 0 0 0 0 79 0 14

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Privy Council Office 59 31 6 3 1 0 0 90 4 857
2019 Operations 57 35 5 3 0 0 0 92 3 93
2019 Economic and Regional Development Policy / Social Development Policy 61 28 7 4 0 0 0 89 4 28
2019 Economic and Regional Development Policy 49 36 7 8 0 0 0 85 8 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Privy Council Office 51 31 11 4 2 0 0 82 7 851
2019 Operations 47 32 13 5 2 1 0 80 7 93
2019 Economic and Regional Development Policy / Social Development Policy 53 22 11 11 3 0 0 75 14 28
2019 Economic and Regional Development Policy 49 22 22 0 7 0 0 71 7 14

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Privy Council Office 51 33 9 5 2 0 0 85 7 851
2019 Operations 49 35 12 4 1 0 0 84 4 92
2019 Economic and Regional Development Policy / Social Development Policy 50 32 14 4 0 0 0 82 4 28
2019 Economic and Regional Development Policy 42 42 15 0 0 0 0 85 0 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Privy Council Office 48 24 15 8 4 2 1 73 12 856
2019 Operations 40 33 11 14 2 0 0 73 16 93
2019 Economic and Regional Development Policy / Social Development Policy 33 24 18 26 0 0 0 57 26 28
2019 Economic and Regional Development Policy 22 34 22 22 0 0 0 56 22 14
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Privy Council Office 41 26 34 857
2019 Operations 45 19 36 93
2019 Economic and Regional Development Policy / Social Development Policy 56 14 30 28
2019 Economic and Regional Development Policy 48 7 45 14

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Privy Council Office 4 20 53 5 11 8 355
2019 Operations 0 12 72 2 11 2 43
2019 Economic and Regional Development Policy / Social Development Policy 0 0 87 0 6 7 16
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Privy Council Office 31 40 10 9 3 2 5 76 13 850
2019 Operations 37 41 7 8 2 1 4 82 11 92
2019 Economic and Regional Development Policy / Social Development Policy 41 39 4 7 0 0 9 88 8 27
2019 Economic and Regional Development Policy 31 53 0 7 0 0 9 92 8 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Privy Council Office 50 22 9 2 1 9 5 85 4 849
2019 Operations 48 30 11 0 0 7 4 87 0 91
2019 Economic and Regional Development Policy / Social Development Policy 45 32 7 0 0 8 9 92 0 27
2019 Economic and Regional Development Policy 47 37 7 0 0 0 9 92 0 13
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Privy Council Office 11 89 854
2019 Operations 11 89 93
2019 Economic and Regional Development Policy 0 100 14

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Privy Council Office 50 50 90

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Privy Council Office 54 46 90

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Privy Council Office 7 93 90

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Privy Council Office 8 92 90

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Privy Council Office 46 54 89

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Privy Council Office 36 64 89

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Privy Council Office 46 54 89

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Privy Council Office 43 57 89

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Privy Council Office 32 68 89

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Privy Council Office 47 53 89

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Privy Council Office 20 80 89

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Privy Council Office 11 89 89

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Privy Council Office 6 94 89

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Privy Council Office 39 61 89

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Privy Council Office 41 59 89

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Privy Council Office 14 86 89

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Privy Council Office 52 48 89

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Privy Council Office 20 80 89

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Privy Council Office 16 84 89

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Privy Council Office 12 88 89

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Privy Council Office 13 87 89

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Privy Council Office 6 94 89

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Privy Council Office 38 62 89

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Privy Council Office 16 84 855
2019 Operations 14 86 93
2019 Economic and Regional Development Policy 0 100 14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Privy Council Office 21 17 15 8 3 26 10 59 18 855
2019 Operations 16 15 18 5 2 31 13 55 13 93
2019 Economic and Regional Development Policy / Social Development Policy 19 7 18 0 0 46 10 60 0 28
2019 Economic and Regional Development Policy 17 14 14 0 0 42 14 69 0 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Privy Council Office 39 26 15 6 2 10 1 74 9 853
2019 Operations 33 28 18 9 0 9 3 69 11 93
2019 Economic and Regional Development Policy / Social Development Policy 40 24 21 3 0 11 0 73 4 28
2019 Economic and Regional Development Policy 37 34 21 0 0 8 0 78 0 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Privy Council Office 6 94 855
2019 Operations 6 94 93
2019 Economic and Regional Development Policy 0 100 14

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Privy Council Office 27 73 53

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Privy Council Office 74 26 53

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2019 Privy Council Office 0 100 53

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Privy Council Office 19 81 53

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Privy Council Office 32 68 52

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Privy Council Office 23 77 52

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Privy Council Office 16 84 52

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Privy Council Office 41 59 52

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Privy Council Office 35 65 52

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 Privy Council Office 0 100 52

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Privy Council Office 18 82 52

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Privy Council Office 34 66 51

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Privy Council Office 12 88 51

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Privy Council Office 0 100 51

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Privy Council Office 10 90 51

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Privy Council Office 55 45 51

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Privy Council Office 7 93 855
2019 Operations 9 91 93
2019 Economic and Regional Development Policy 0 100 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Privy Council Office 23 15 16 3 2 31 10 64 9 852
2019 Operations 19 15 17 4 1 35 9 60 10 93
2019 Economic and Regional Development Policy / Social Development Policy 27 7 10 0 0 53 3 77 0 28
2019 Economic and Regional Development Policy 23 14 7 0 0 56 0 84 0 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Privy Council Office 40 27 14 4 2 13 1 77 7 853
2019 Operations 30 35 16 5 1 11 2 75 7 93
2019 Economic and Regional Development Policy / Social Development Policy 41 34 10 0 0 15 0 88 0 28
2019 Economic and Regional Development Policy 37 41 14 0 0 8 0 85 0 14
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Privy Council Office 29 30 21 10 9 0 1 60 19 857
2019 Operations 22 33 21 12 11 1 1 56 23 93
2019 Economic and Regional Development Policy / Social Development Policy 26 35 11 17 7 4 0 63 25 28
2019 Economic and Regional Development Policy 15 34 15 21 7 8 0 54 30 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Privy Council Office 19 33 26 13 8 0 1 53 21 855
2019 Operations 15 18 36 18 12 1 0 33 31 93
2019 Economic and Regional Development Policy / Social Development Policy 8 0 41 28 19 4 0 9 48 28
2019 Economic and Regional Development Policy 8 0 34 42 7 8 0 9 54 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Privy Council Office 24 34 23 12 6 0 1 59 18 851
2019 Operations 9 28 34 15 13 1 0 37 29 92
2019 Economic and Regional Development Policy / Social Development Policy 4 22 24 28 19 4 0 27 48 28
2019 Economic and Regional Development Policy 0 15 27 42 7 8 0 16 54 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Privy Council Office 26 30 22 13 7 1 1 57 21 855
2019 Operations 23 31 23 9 12 2 0 55 21 92
2019 Economic and Regional Development Policy / Social Development Policy 18 27 20 19 12 4 0 47 32 28
2019 Economic and Regional Development Policy 22 27 27 7 8 8 0 54 16 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Privy Council Office 39 29 15 9 6 0 2 69 15 852
2019 Operations 19 21 25 19 15 0 1 40 35 92
2019 Economic and Regional Development Policy / Social Development Policy 12 7 32 25 24 0 0 19 48 27
2019 Economic and Regional Development Policy 16 0 22 45 16 0 0 16 61 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Privy Council Office 30 31 19 12 8 0 1 61 20 855
2019 Operations 16 27 20 21 13 1 1 44 35 93
2019 Economic and Regional Development Policy / Social Development Policy 12 7 20 28 30 4 0 19 60 28
2019 Economic and Regional Development Policy 15 7 14 27 29 8 0 24 61 14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Privy Council Office 34 35 19 7 3 0 1 70 10 853
2019 Operations 23 45 24 5 1 1 0 70 6 93
2019 Economic and Regional Development Policy / Social Development Policy 22 55 17 7 0 0 0 76 7 28
2019 Economic and Regional Development Policy 22 58 14 7 0 0 0 79 7 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Privy Council Office 28 35 22 11 3 0 1 64 14 853
2019 Operations 16 37 30 12 3 1 0 54 16 93
2019 Economic and Regional Development Policy / Social Development Policy 22 38 28 12 0 0 0 60 12 28
2019 Economic and Regional Development Policy 15 56 29 0 0 0 0 71 0 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Privy Council Office 35 31 20 9 4 0 1 66 14 854
2019 Operations 29 41 22 4 2 1 0 71 6 93
2019 Economic and Regional Development Policy / Social Development Policy 32 33 32 3 0 0 0 64 3 28
2019 Economic and Regional Development Policy 36 37 27 0 0 0 0 73 0 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Privy Council Office 50 27 13 6 4 0 1 78 9 854
2019 Operations 55 18 17 7 3 0 0 72 11 92
2019 Economic and Regional Development Policy / Social Development Policy 51 14 25 11 0 0 0 64 11 28
2019 Economic and Regional Development Policy 42 14 29 15 0 0 0 56 15 14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Privy Council Office 41 33 16 6 2 0 1 75 9 853
2019 Operations 25 51 16 4 2 1 0 78 6 92
2019 Economic and Regional Development Policy / Social Development Policy 19 37 37 7 0 0 0 56 7 27
2019 Economic and Regional Development Policy 24 31 45 0 0 0 0 55 0 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Privy Council Office 56 24 11 4 3 0 1 81 7 851
2019 Operations 54 22 12 7 3 0 1 78 11 91
2019 Economic and Regional Development Policy / Social Development Policy 41 28 7 20 3 0 0 70 24 28
2019 Economic and Regional Development Policy 15 23 14 41 7 0 0 38 48 14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Privy Council Office 77 12 4 1 1 0 5 94 2 849
2019 Operations 75 18 2 1 0 0 4 96 1 93
2019 Economic and Regional Development Policy / Social Development Policy 76 14 3 3 0 0 3 93 4 28
2019 Economic and Regional Development Policy 66 14 7 7 0 0 7 85 7 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Privy Council Office 74 11 6 3 2 1 3 88 5 852
2019 Operations 76 14 3 2 1 1 2 93 4 93
2019 Economic and Regional Development Policy / Social Development Policy 81 7 4 4 0 4 0 91 4 28
2019 Economic and Regional Development Policy 92 0 0 0 0 8 0 100 0 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Privy Council Office 59 26 9 3 2 0 1 86 5 848
2019 Operations 55 33 4 4 1 0 2 90 6 92
2019 Economic and Regional Development Policy / Social Development Policy 70 26 0 4 0 0 0 96 4 27
2019 Economic and Regional Development Policy 86 7 0 7 0 0 0 93 7 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Privy Council Office 65 18 8 4 4 0 1 84 8 847
2019 Operations 61 22 11 1 2 0 2 85 3 92
2019 Economic and Regional Development Policy / Social Development Policy 67 18 12 3 0 0 0 85 3 28
2019 Economic and Regional Development Policy 70 7 17 7 0 0 0 77 7 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Privy Council Office 60 11 4 1 0 0 23 93 2 844
2019 Operations 52 11 3 0 0 1 32 95 0 93
2019 Economic and Regional Development Policy / Social Development Policy 61 0 0 0 0 4 35 100 0 28
2019 Economic and Regional Development Policy 42 0 0 0 0 0 58 100 0 14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Privy Council Office 71 16 6 1 1 0 4 91 2 847
2019 Operations 56 26 13 1 0 0 4 86 1 91
2019 Economic and Regional Development Policy / Social Development Policy 40 38 10 0 0 0 12 89 0 28
2019 Economic and Regional Development Policy 22 49 14 0 0 0 15 84 0 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Privy Council Office 74 10 6 4 4 0 2 86 8 848
2019 Operations 82 5 1 6 5 0 1 88 11 93
2019 Economic and Regional Development Policy / Social Development Policy 93 3 0 0 4 0 0 96 4 28
2019 Economic and Regional Development Policy 92 0 0 0 8 0 0 92 8 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Privy Council Office 58 25 10 3 2 0 2 85 5 851
2019 Operations 51 32 12 3 0 0 2 85 3 93
2019 Economic and Regional Development Policy / Social Development Policy 64 25 7 0 0 0 4 93 0 28
2019 Economic and Regional Development Policy 49 36 7 0 0 0 8 93 0 14

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Privy Council Office 16 35 35 11 3 0 0 51 13 856
2019 Operations 11 22 46 17 4 0 0 33 21 93
2019 Economic and Regional Development Policy / Social Development Policy 7 8 58 27 0 0 0 16 27 28
2019 Economic and Regional Development Policy 15 8 62 15 0 0 0 23 15 14

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Privy Council Office 6 19 41 25 9 0 0 34 25 851
2019 Operations 6 25 54 12 3 0 0 15 31 93
2019 Economic and Regional Development Policy / Social Development Policy 13 38 41 4 4 0 0 8 51 28
2019 Economic and Regional Development Policy 0 42 49 8 0 0 0 8 42 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Privy Council Office 41 37 13 5 2 2 0 80 7 857
2019 Operations 26 45 18 8 3 0 0 71 11 93
2019 Economic and Regional Development Policy / Social Development Policy 19 41 24 8 7 0 0 60 16 28
2019 Economic and Regional Development Policy 15 55 22 8 0 0 0 70 8 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Privy Council Office 33 36 16 9 4 2 0 70 13 858
2019 Operations 21 32 25 17 5 0 0 53 22 93
2019 Economic and Regional Development Policy / Social Development Policy 15 20 35 26 4 0 0 35 30 28
2019 Economic and Regional Development Policy 15 21 42 22 0 0 0 36 22 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Privy Council Office 13 87 852
2019 Operations 20 80 92
2019 Economic and Regional Development Policy / Social Development Policy 18 82 28
2019 Economic and Regional Development Policy 22 78 14

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Privy Council Office 89 11 114
2019 Operations 95 5 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Privy Council Office 55 29 7 5 2 2 0 86 7 98
2019 Operations 52 36 12 0 0 0 0 88 0 16
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Privy Council Office 27 36 19 8 7 3 1 28 72 854
2019 Operations 22 39 17 10 9 0 2 23 77 93
2019 Economic and Regional Development Policy / Social Development Policy 38 28 14 14 4 0 3 39 61 28
2019 Economic and Regional Development Policy 38 21 14 27 0 0 0 38 62 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Privy Council Office 55 45 598
2019 Operations 61 39 70
2019 Economic and Regional Development Policy / Social Development Policy 66 34 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Privy Council Office 46 54 586
2019 Operations 45 55 69
2019 Economic and Regional Development Policy / Social Development Policy 34 66 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Privy Council Office 17 24 18 16 12 2 10 47 32 584
2019 Operations 19 23 14 14 13 4 13 50 33 68
2019 Economic and Regional Development Policy / Social Development Policy 7 6 23 18 34 0 11 14 60 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Privy Council Office 8 18 18 20 25 2 9 29 51 582
2019 Operations 8 25 14 15 27 5 7 37 48 68
2019 Economic and Regional Development Policy / Social Development Policy 0 13 17 23 41 6 0 13 68 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Privy Council Office 43 20 14 8 8 1 6 68 17 839
2019 Operations 33 29 15 9 7 2 6 68 16 90
2019 Economic and Regional Development Policy / Social Development Policy 40 17 24 11 0 4 4 62 12 28
2019 Economic and Regional Development Policy 36 14 27 15 0 0 8 54 16 14
Date modified: