2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 44 4 5 0 0 0 91 5 77
2019 IS-03 71 29 0 0 0 0 0 100 0 17
2019 IS-04 53 40 0 7 0 0 0 93 7 15
2019 IS-05 26 61 4 9 0 0 0 87 9 23
2019 IS-06 55 27 9 9 0 0 0 82 9 11
2017 IS 31 46 3 12 8 0 0 76 20 58
2017 IS-04 39 43 0 12 6 0 0 82 18 16
2017 IS-05 16 50 11 12 11 0 0 66 23 18
2014 IS 27 57 4 9 4 0 0 84 12 56
2014 IS-03 10 60 0 20 10 0 0 70 30 10
2014 IS-04 36 50 0 7 7 0 0 86 14 14
2014 IS-05 25 69 6 0 0 0 0 94 0 16
2011 IS 35 47 5 8 6 0 0 82 14 66
2011 IS-03 40 40 10 10 0 0 0 80 10 10
2011 IS-04 18 53 0 18 12 0 0 71 29 17
2011 IS-05 43 39 4 4 9 0 0 83 13 23
2008 IS 44 37 5 11 3 0 0 81 14 63
2008 IS-04 50 29 7 7 7 0 0 79 14 14
2008 IS-05 33 47 7 13 0 0 0 80 13 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 68 20 1 8 3 0 0 88 11 76
2019 IS-03 71 24 0 6 0 0 0 94 6 17
2019 IS-04 67 13 0 13 7 0 0 80 20 15
2019 IS-05 70 17 4 4 4 0 0 87 9 23
2019 IS-06 70 20 0 10 0 0 0 90 10 10
2017 IS 59 32 2 4 4 0 0 91 8 57
2017 IS-04 49 37 0 14 0 0 0 86 14 16
2017 IS-05 56 33 0 0 11 0 0 89 11 18
2014 IS 55 32 5 5 2 0 0 87 7 56
2014 IS-03 10 60 20 0 10 0 0 70 10 10
2014 IS-04 79 7 7 7 0 0 0 86 7 14
2014 IS-05 63 38 0 0 0 0 0 100 0 16
2011 IS 59 24 8 8 2 0 0 83 9 66
2011 IS-03 70 20 10 0 0 0 0 90 0 10
2011 IS-04 53 29 6 12 0 0 0 82 12 17
2011 IS-05 57 22 13 9 0 0 0 78 9 23
2008 IS 67 21 0 11 2 0 0 87 13 63
2008 IS-04 57 29 0 14 0 0 0 86 14 14
2008 IS-05 80 7 0 13 0 0 0 87 13 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 38 4 7 3 0 0 87 9 76
2019 IS-03 53 47 0 0 0 0 0 100 0 17
2019 IS-04 47 47 0 7 0 0 0 93 7 15
2019 IS-05 35 39 9 13 4 0 0 74 17 23
2019 IS-06 70 20 0 10 0 0 0 90 10 10
2017 IS 44 31 4 16 5 0 0 76 21 58
2017 IS-04 45 43 0 12 0 0 0 88 12 16
2017 IS-05 38 16 6 28 11 0 0 54 39 18
2014 IS 38 36 11 13 4 0 0 73 16 56
2014 IS-03 10 30 0 40 20 0 0 40 60 10
2014 IS-04 36 43 14 7 0 0 0 79 7 14
2014 IS-05 50 38 13 0 0 0 0 88 0 16
2011 IS 38 36 5 14 8 0 0 74 21 66
2011 IS-03 20 40 0 30 10 0 0 60 40 10
2011 IS-04 24 53 6 12 6 0 0 76 18 17
2011 IS-05 52 26 9 9 4 0 0 78 13 23

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 32 17 14 4 1 0 64 19 76
2019 IS-03 29 29 18 12 12 0 0 59 24 17
2019 IS-04 33 33 7 27 0 0 0 67 27 15
2019 IS-05 22 35 22 17 0 4 0 59 18 23
2019 IS-06 60 30 10 0 0 0 0 90 0 10
2018 IS 21 52 7 13 5 2 0 75 18 56
2018 IS-03 14 79 0 0 0 7 0 100 0 14
2018 IS-04 19 56 0 19 6 0 0 75 25 16
2018 IS-05 25 33 17 17 8 0 0 58 25 12
2017 IS 34 39 12 10 5 0 0 73 15 58
2017 IS-04 37 45 6 12 0 0 0 82 12 16
2017 IS-05 28 27 16 11 18 0 0 55 28 18
2014 IS 33 36 16 13 2 0 0 69 15 55
2014 IS-03 20 40 10 20 10 0 0 60 30 10
2014 IS-04 29 36 21 14 0 0 0 64 14 14
2014 IS-05 44 31 13 13 0 0 0 75 13 16
2011 IS 38 39 14 6 2 2 0 78 8 66
2011 IS-03 40 40 20 0 0 0 0 80 0 10
2011 IS-04 41 47 6 6 0 0 0 88 6 17
2011 IS-05 35 39 9 9 4 4 0 77 14 23
2008 IS 38 43 13 6 0 0 0 81 6 63
2008 IS-04 50 50 0 0 0 0 0 100 0 14
2008 IS-05 27 33 20 20 0 0 0 60 20 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 43 9 1 0 0 0 89 1 76
2019 IS-03 53 41 6 0 0 0 0 94 0 17
2019 IS-04 47 53 0 0 0 0 0 100 0 15
2019 IS-05 39 39 17 4 0 0 0 78 4 23
2019 IS-06 60 40 0 0 0 0 0 100 0 10
2017 IS 64 24 8 3 0 0 0 88 3 58
2017 IS-04 57 31 6 6 0 0 0 88 6 16
2017 IS-05 62 22 11 5 0 0 0 84 5 18
2014 IS 48 32 13 5 2 0 0 80 7 56
2014 IS-03 20 20 20 30 10 0 0 40 40 10
2014 IS-04 57 43 0 0 0 0 0 100 0 14
2014 IS-05 63 31 6 0 0 0 0 94 0 16

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 64 24 5 3 4 0 0 88 7 75
2019 IS-03 50 38 6 6 0 0 0 88 6 16
2019 IS-04 60 27 7 0 7 0 0 87 7 15
2019 IS-05 65 22 0 4 9 0 0 87 13 23
2019 IS-06 90 10 0 0 0 0 0 100 0 10
2018 IS 55 30 7 5 2 0 0 86 7 56
2018 IS-03 64 29 7 0 0 0 0 93 0 14
2018 IS-04 50 31 13 0 6 0 0 81 6 16
2018 IS-05 33 42 8 17 0 0 0 75 17 12
2017 IS 67 21 7 3 2 0 0 88 5 58
2017 IS-04 69 18 12 0 0 0 0 88 0 16
2017 IS-05 61 22 6 5 5 0 0 83 11 18
2014 IS 45 36 11 5 4 0 0 80 9 56
2014 IS-03 20 40 20 0 20 0 0 60 20 10
2014 IS-04 50 29 7 14 0 0 0 79 14 14
2014 IS-05 38 50 6 6 0 0 0 88 6 16
2011 IS 41 35 9 8 5 3 0 78 13 66
2011 IS-03 20 50 20 10 0 0 0 70 10 10
2011 IS-04 35 35 0 6 18 6 0 75 25 17
2011 IS-05 61 30 9 0 0 0 0 91 0 23

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 37 11 9 0 0 0 80 9 76
2019 IS-03 29 53 12 6 0 0 0 82 6 17
2019 IS-04 47 33 13 7 0 0 0 80 7 15
2019 IS-05 30 43 13 13 0 0 0 74 13 23
2019 IS-06 80 20 0 0 0 0 0 100 0 10
2018 IS 43 38 7 5 7 0 0 80 13 56
2018 IS-03 71 21 0 0 7 0 0 93 7 14
2018 IS-04 25 44 13 13 6 0 0 69 19 16
2018 IS-05 42 33 8 8 8 0 0 75 17 12
2017 IS 42 38 8 7 5 0 0 80 12 58
2017 IS-04 43 27 18 6 6 0 0 69 12 16
2017 IS-05 39 44 5 5 6 0 0 83 11 18
2014 IS 25 46 14 5 9 0 0 71 14 56
2014 IS-03 10 40 0 20 30 0 0 50 50 10
2014 IS-04 7 50 29 0 14 0 0 57 14 14
2014 IS-05 38 50 13 0 0 0 0 88 0 16
2011 IS 24 52 11 8 6 0 0 76 14 66
2011 IS-03 20 50 10 20 0 0 0 70 20 10
2011 IS-04 12 59 6 18 6 0 0 71 24 17
2011 IS-05 39 52 9 0 0 0 0 91 0 23
2008 IS 31 50 10 6 3 0 0 81 10 62
2008 IS-04 7 64 21 0 7 0 0 71 7 14
2008 IS-05 47 53 0 0 0 0 0 100 0 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 44 6 9 3 0 0 82 12 77
2019 IS-03 47 35 6 6 6 0 0 82 12 17
2019 IS-04 40 40 0 13 7 0 0 80 20 15
2019 IS-05 30 43 13 13 0 0 0 74 13 23
2019 IS-06 36 55 9 0 0 0 0 91 0 11
2018 IS 39 30 14 11 5 0 0 70 16 56
2018 IS-03 50 21 7 14 7 0 0 71 21 14
2018 IS-04 31 31 25 13 0 0 0 63 13 16
2018 IS-05 42 33 0 17 8 0 0 75 25 12
2017 IS 47 29 7 12 5 0 0 76 17 58
2017 IS-04 49 27 6 18 0 0 0 76 18 16
2017 IS-05 44 22 0 16 17 0 0 67 33 18
2014 IS 25 43 11 16 5 0 0 68 21 56
2014 IS-03 10 30 0 40 20 0 0 40 60 10
2014 IS-04 21 64 14 0 0 0 0 86 0 14
2014 IS-05 38 25 13 19 6 0 0 63 25 16
2011 IS 28 49 8 12 2 2 0 78 14 65
2011 IS-03 20 50 20 10 0 0 0 70 10 10
2011 IS-04 19 63 0 13 6 0 0 81 19 16
2011 IS-05 35 52 4 9 0 0 0 87 9 23

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 44 9 14 9 0 0 68 23 77
2019 IS-03 18 53 6 18 6 0 0 71 24 17
2019 IS-04 33 13 20 27 7 0 0 47 33 15
2019 IS-05 17 48 9 9 17 0 0 65 26 23
2019 IS-06 18 73 9 0 0 0 0 91 0 11
2018 IS 23 45 7 18 7 0 0 68 25 56
2018 IS-03 29 36 7 29 0 0 0 64 29 14
2018 IS-04 13 63 6 6 13 0 0 75 19 16
2018 IS-05 25 17 17 25 17 0 0 42 42 12
2017 IS 34 34 16 14 2 0 0 68 16 58
2017 IS-04 24 43 21 12 0 0 0 67 12 16
2017 IS-05 23 28 16 27 6 0 0 51 33 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 38 6 14 3 0 0 77 17 77
2019 IS-03 41 29 6 18 6 0 0 71 24 17
2019 IS-04 47 27 7 13 7 0 0 73 20 15
2019 IS-05 17 43 13 26 0 0 0 61 26 23
2019 IS-06 64 36 0 0 0 0 0 100 0 11
2018 IS 41 43 7 9 0 0 0 84 9 56
2018 IS-03 43 43 14 0 0 0 0 86 0 14
2018 IS-04 31 50 13 6 0 0 0 81 6 16
2018 IS-05 42 33 0 25 0 0 0 75 25 12
2017 IS 46 38 13 2 2 0 0 84 4 57
2017 IS-04 31 49 21 0 0 0 0 79 0 16
2017 IS-05 34 44 11 5 6 0 0 78 11 18
2014 IS 36 46 7 7 4 0 0 82 11 56
2014 IS-03 10 70 0 10 10 0 0 80 20 10
2014 IS-04 29 50 14 0 7 0 0 79 7 14
2014 IS-05 31 50 13 6 0 0 0 81 6 16
2011 IS 31 48 9 9 3 0 0 78 12 65
2011 IS-03 30 50 10 10 0 0 0 80 10 10
2011 IS-04 19 50 6 13 13 0 0 69 25 16
2011 IS-05 35 52 9 4 0 0 0 87 4 23
2008 IS 40 47 6 5 2 0 0 87 6 62
2008 IS-04 29 57 7 0 7 0 0 86 7 14
2008 IS-05 67 27 7 0 0 0 0 93 0 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 35 12 6 4 0 0 78 10 77
2019 IS-03 35 35 18 6 6 0 0 71 12 17
2019 IS-04 47 40 7 0 7 0 0 87 7 15
2019 IS-05 26 39 13 17 4 0 0 65 22 23
2019 IS-06 91 9 0 0 0 0 0 100 0 11
2018 IS 39 39 9 4 9 0 0 79 13 56
2018 IS-03 50 29 14 0 7 0 0 79 7 14
2018 IS-04 31 50 6 6 6 0 0 81 13 16
2018 IS-05 33 33 8 8 17 0 0 67 25 12
2017 IS 49 29 7 12 4 0 0 78 15 58
2017 IS-04 43 45 6 6 0 0 0 88 6 16
2017 IS-05 50 12 5 22 11 0 0 61 33 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 34 14 5 0 0 0 80 5 76
2019 IS-03 47 29 12 12 0 0 0 76 12 17
2019 IS-04 53 27 20 0 0 0 0 80 0 15
2019 IS-05 30 43 22 4 0 0 0 74 4 23
2019 IS-06 80 20 0 0 0 0 0 100 0 10
2018 IS 52 31 9 6 2 0 0 83 7 54
2018 IS-03 57 36 7 0 0 0 0 93 0 14
2018 IS-04 33 40 13 13 0 0 0 73 13 15
2018 IS-05 55 27 9 9 0 0 0 82 9 11
2017 IS 49 33 14 3 0 0 0 83 3 57
2017 IS-04 43 39 18 0 0 0 0 82 0 16
2017 IS-05 53 41 0 6 0 0 0 94 6 17
2014 IS 48 34 9 7 2 0 0 82 9 56
2014 IS-03 30 40 0 30 0 0 0 70 30 10
2014 IS-04 36 43 14 0 7 0 0 79 7 14
2014 IS-05 56 31 13 0 0 0 0 88 0 16
2011 IS 42 33 14 8 3 0 0 76 11 66
2011 IS-03 40 40 0 20 0 0 0 80 20 10
2011 IS-04 35 35 18 6 6 0 0 71 12 17
2011 IS-05 65 30 4 0 0 0 0 96 0 23

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 26 20 8 4 0 0 68 12 76
2019 IS-03 29 35 35 0 0 0 0 65 0 17
2019 IS-04 47 27 20 0 7 0 0 73 7 15
2019 IS-05 36 27 14 18 5 0 0 64 23 22
2019 IS-06 82 9 0 9 0 0 0 91 9 11
2018 IS 38 39 4 13 7 0 0 77 20 56
2018 IS-03 50 21 0 21 7 0 0 71 29 14
2018 IS-04 25 50 13 6 6 0 0 75 13 16
2018 IS-05 33 33 0 17 17 0 0 67 33 12
2017 IS 46 37 5 7 3 2 0 84 10 58
2017 IS-04 43 33 12 12 0 0 0 76 12 16
2017 IS-05 39 28 6 11 11 5 0 71 23 18
2014 IS 30 36 11 14 9 0 0 66 23 56
2014 IS-03 0 30 10 40 20 0 0 30 60 10
2014 IS-04 36 43 7 7 7 0 0 79 14 14
2014 IS-05 25 50 13 13 0 0 0 75 13 16
2011 IS 33 41 8 15 3 0 0 74 18 66
2011 IS-03 10 40 30 10 10 0 0 50 20 10
2011 IS-04 29 47 6 12 6 0 0 76 18 17
2011 IS-05 48 43 0 9 0 0 0 91 9 23

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 27 19 6 5 0 1 68 12 77
2019 IS-03 29 35 18 6 6 0 6 69 13 17
2019 IS-04 53 20 27 0 0 0 0 73 0 15
2019 IS-05 30 26 17 17 9 0 0 57 26 23
2019 IS-06 64 27 9 0 0 0 0 91 0 11
2018 IS 43 29 9 13 7 0 0 71 20 56
2018 IS-03 43 21 21 7 7 0 0 64 14 14
2018 IS-04 50 25 6 13 6 0 0 75 19 16
2018 IS-05 33 33 8 8 17 0 0 67 25 12
2017 IS 44 39 5 9 2 2 0 84 10 58
2017 IS-04 43 45 6 6 0 0 0 88 6 16
2017 IS-05 34 33 5 17 5 5 0 71 24 18
2014 IS 36 29 16 14 5 0 0 64 20 56
2014 IS-03 10 30 0 50 10 0 0 40 60 10
2014 IS-04 43 21 29 7 0 0 0 64 7 14
2014 IS-05 31 44 13 13 0 0 0 75 13 16

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 39 14 4 3 0 0 79 6 77
2019 IS-03 35 53 6 6 0 0 0 88 6 17
2019 IS-04 40 40 13 0 7 0 0 80 7 15
2019 IS-05 26 43 22 4 4 0 0 70 9 23
2019 IS-06 73 27 0 0 0 0 0 100 0 11
2018 IS 36 39 9 13 4 0 0 75 16 56
2018 IS-03 43 43 0 7 7 0 0 86 14 14
2018 IS-04 31 38 6 19 6 0 0 69 25 16
2018 IS-05 25 25 25 25 0 0 0 50 25 12
2017 IS 52 35 5 7 2 0 0 87 8 58
2017 IS-04 37 51 0 12 0 0 0 88 12 16
2017 IS-05 45 28 11 11 5 0 0 73 16 18
2014 IS 32 39 9 13 4 4 0 74 17 56
2014 IS-03 0 50 10 30 10 0 0 50 40 10
2014 IS-04 50 29 7 7 0 7 0 85 8 14
2014 IS-05 31 44 6 13 6 0 0 75 19 16
2011 IS 36 44 9 8 2 2 0 82 9 66
2011 IS-03 20 50 0 30 0 0 0 70 30 10
2011 IS-04 29 41 18 6 0 6 0 75 6 17
2011 IS-05 48 43 4 0 4 0 0 91 4 23

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 30 12 5 0 0 0 83 5 77
2019 IS-03 53 29 12 6 0 0 0 82 6 17
2019 IS-04 53 33 7 7 0 0 0 87 7 15
2019 IS-05 26 48 17 9 0 0 0 74 9 23
2019 IS-06 100 0 0 0 0 0 0 100 0 11
2018 IS 52 29 9 4 7 0 0 80 11 56
2018 IS-03 64 21 7 0 7 0 0 86 7 14
2018 IS-04 44 38 6 6 6 0 0 81 13 16
2018 IS-05 25 33 25 8 8 0 0 58 17 12
2017 IS 55 29 7 7 2 0 0 85 9 58
2017 IS-04 55 27 6 6 6 0 0 82 12 16
2017 IS-05 39 50 5 6 0 0 0 89 6 18
2014 IS 39 41 13 5 2 0 0 80 7 56
2014 IS-03 0 60 10 20 10 0 0 60 30 10
2014 IS-04 29 43 21 7 0 0 0 71 7 14
2014 IS-05 63 25 13 0 0 0 0 88 0 16
2011 IS 33 44 6 11 6 0 0 77 17 66
2011 IS-03 30 40 0 30 0 0 0 70 30 10
2011 IS-04 18 53 18 6 6 0 0 71 12 17
2011 IS-05 52 39 4 4 0 0 0 91 4 23
2008 IS 42 44 5 8 2 0 0 85 10 62
2008 IS-04 14 64 7 7 7 0 0 79 14 14
2008 IS-05 60 40 0 0 0 0 0 100 0 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 35 16 1 4 0 0 79 5 77
2019 IS-03 71 18 12 0 0 0 0 88 0 17
2019 IS-04 27 40 20 0 13 0 0 67 13 15
2019 IS-05 39 43 13 0 4 0 0 83 4 23
2019 IS-06 36 27 27 9 0 0 0 64 9 11
2018 IS 38 34 20 9 0 0 0 71 9 56
2018 IS-03 36 43 14 7 0 0 0 79 7 14
2018 IS-04 44 38 13 6 0 0 0 81 6 16
2018 IS-05 25 33 33 8 0 0 0 58 8 12
2017 IS 41 43 9 3 4 0 0 84 8 58
2017 IS-04 37 57 0 0 6 0 0 94 6 16
2017 IS-05 28 49 18 5 0 0 0 77 5 18
2014 IS 50 38 7 3 0 2 0 89 3 56
2014 IS-03 40 60 0 0 0 0 0 100 0 10
2014 IS-04 50 29 21 0 0 0 0 79 0 14
2014 IS-05 38 44 6 6 0 6 0 87 7 16
2011 IS 33 45 9 8 5 0 0 79 12 66
2011 IS-03 40 40 10 10 0 0 0 80 10 10
2011 IS-04 29 53 6 12 0 0 0 82 12 17
2011 IS-05 30 43 13 9 4 0 0 74 13 23
2008 IS 35 38 16 8 3 0 0 73 11 63
2008 IS-04 36 43 21 0 0 0 0 79 0 14
2008 IS-05 40 33 7 13 7 0 0 73 20 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 19 42 22 6 3 0 29 28 77
2019 IS-03 12 18 41 12 6 12 0 20 33 17
2019 IS-04 13 13 47 20 7 0 0 27 27 15
2019 IS-05 9 22 43 17 9 0 0 26 30 23
2019 IS-06 0 18 36 45 0 0 0 45 18 11
2018 IS 5 27 50 9 7 2 0 16 33 56
2018 IS-03 0 36 50 0 14 0 0 14 36 14
2018 IS-04 6 25 50 0 13 6 0 13 33 16
2018 IS-05 0 33 42 25 0 0 0 25 33 12
2017 IS 10 15 41 19 10 2 3 30 27 58
2017 IS-04 6 24 27 31 12 0 0 43 31 16
2017 IS-05 22 12 43 12 11 0 0 23 34 18
2014 IS 5 18 43 27 2 0 5 30 25 56
2014 IS-03 20 10 40 20 0 0 10 22 33 10
2014 IS-04 0 21 36 29 7 0 7 38 23 14
2014 IS-05 6 19 50 19 0 0 6 20 27 16
2011 IS 9 26 52 12 0 0 2 12 35 66
2011 IS-03 10 40 40 10 0 0 0 10 50 10
2011 IS-04 6 18 59 18 0 0 0 18 24 17
2011 IS-05 9 30 52 9 0 0 0 9 39 23
2008 IS 6 16 44 21 10 0 3 31 23 63
2008 IS-04 0 14 50 14 14 0 7 31 15 14
2008 IS-05 7 20 60 7 7 0 0 13 27 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 1 10 26 44 13 1 4 60 12 77
2019 IS-03 0 12 24 41 12 6 6 60 13 17
2019 IS-04 7 0 33 53 7 0 0 60 7 15
2019 IS-05 0 22 30 35 9 0 4 45 23 23
2019 IS-06 0 9 0 64 18 0 9 90 10 11
2018 IS 4 13 27 39 16 2 0 56 16 56
2018 IS-03 0 7 21 57 14 0 0 71 7 14
2018 IS-04 6 13 25 31 19 6 0 53 20 16
2018 IS-05 8 8 50 17 17 0 0 33 17 12
2017 IS 4 13 29 20 24 5 5 49 18 58
2017 IS-04 6 18 33 12 31 0 0 43 24 16
2017 IS-05 6 17 33 16 23 5 0 41 24 18
2014 IS 4 2 32 43 14 0 5 60 6 56
2014 IS-03 10 0 40 40 10 0 0 50 10 10
2014 IS-04 0 0 36 43 14 0 7 62 0 14
2014 IS-05 6 6 38 31 13 0 6 47 13 16
2011 IS 3 12 30 41 9 2 3 52 16 66
2011 IS-03 10 0 30 50 10 0 0 60 10 10
2011 IS-04 0 12 47 29 6 0 6 38 13 17
2011 IS-05 4 17 26 48 4 0 0 52 22 23
2008 IS 3 6 21 44 21 0 5 68 10 62
2008 IS-04 0 7 29 29 21 0 14 58 8 14
2008 IS-05 13 0 20 53 13 0 0 67 13 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 17 35 22 8 1 1 31 33 77
2019 IS-03 18 29 12 24 6 6 6 33 53 17
2019 IS-04 13 7 33 40 7 0 0 47 20 15
2019 IS-05 13 22 43 17 4 0 0 22 35 23
2019 IS-06 9 18 55 18 0 0 0 18 27 11
2018 IS 18 23 30 21 5 0 2 27 42 56
2018 IS-03 21 14 29 21 14 0 0 36 36 14
2018 IS-04 19 38 25 19 0 0 0 19 56 16
2018 IS-05 25 33 33 0 8 0 0 8 58 12
2017 IS 9 23 39 18 9 2 2 27 32 57
2017 IS-04 12 18 31 21 12 6 0 35 33 16
2017 IS-05 18 35 29 6 13 0 0 18 53 17
2014 IS 18 21 43 11 4 2 2 15 41 56
2014 IS-03 30 20 50 0 0 0 0 0 50 10
2014 IS-04 7 36 50 0 7 0 0 7 43 14
2014 IS-05 25 19 38 13 0 0 6 13 47 16
2011 IS 18 29 30 17 3 2 2 20 48 66
2011 IS-03 20 30 30 20 0 0 0 20 50 10
2011 IS-04 18 29 18 29 0 6 0 31 50 17
2011 IS-05 9 35 35 17 4 0 0 22 43 23
2008 IS 13 19 40 21 6 0 0 27 32 62
2008 IS-04 14 21 43 14 7 0 0 21 36 14
2008 IS-05 13 20 40 27 0 0 0 27 33 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 6 13 48 26 6 0 0 32 19 77
2019 IS-03 6 12 53 29 0 0 0 29 18 17
2019 IS-04 7 7 60 20 7 0 0 27 13 15
2019 IS-05 9 17 43 17 13 0 0 30 26 23
2019 IS-06 9 9 45 36 0 0 0 36 18 11
2018 IS 7 23 48 20 2 0 0 21 30 56
2018 IS-03 7 29 36 29 0 0 0 29 36 14
2018 IS-04 6 31 44 13 6 0 0 19 38 16
2018 IS-05 17 25 42 17 0 0 0 17 42 12
2017 IS 8 15 40 23 14 0 0 36 24 58
2017 IS-04 6 12 49 14 18 0 0 33 18 16
2017 IS-05 16 17 39 11 17 0 0 28 33 18
2014 IS 2 23 43 25 4 0 4 30 26 56
2014 IS-03 10 20 60 10 0 0 0 10 30 10
2014 IS-04 0 7 43 36 7 0 7 46 8 14
2014 IS-05 0 13 63 19 0 0 6 20 13 16
2011 IS 11 20 39 26 3 0 2 29 31 66
2011 IS-03 10 40 20 30 0 0 0 30 50 10
2011 IS-04 12 18 35 29 6 0 0 35 29 17
2011 IS-05 9 17 48 22 4 0 0 26 26 23
2008 IS 5 21 37 26 10 0 2 36 26 62
2008 IS-04 0 29 50 14 0 0 7 15 31 14
2008 IS-05 20 13 33 20 13 0 0 33 33 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 17 32 27 6 1 1 35 32 77
2019 IS-03 12 24 12 41 6 0 6 50 38 17
2019 IS-04 13 0 47 33 7 0 0 40 13 15
2019 IS-05 22 13 39 17 9 0 0 26 35 23
2019 IS-06 18 27 45 9 0 0 0 9 45 11
2018 IS 11 34 30 14 5 4 2 21 47 56
2018 IS-03 0 21 21 21 14 14 7 45 27 14
2018 IS-04 13 44 25 13 6 0 0 19 56 16
2018 IS-05 17 42 25 17 0 0 0 17 58 12
2017 IS 20 32 17 18 7 2 5 26 55 58
2017 IS-04 18 31 24 21 0 0 6 22 52 16
2017 IS-05 28 27 22 6 11 5 0 18 58 18
2014 IS 9 18 38 21 9 0 5 32 28 56
2014 IS-03 20 40 30 10 0 0 0 10 60 10
2014 IS-04 0 7 14 43 21 0 14 75 8 14
2014 IS-05 13 19 38 19 6 0 6 27 33 16
2011 IS 6 30 26 21 14 2 2 36 38 66
2011 IS-03 10 30 30 10 20 0 0 30 40 10
2011 IS-04 12 12 29 41 6 0 0 47 24 17
2011 IS-05 4 43 13 22 17 0 0 39 48 23
2008 IS 5 15 24 29 24 0 3 55 20 62
2008 IS-04 0 7 36 29 14 0 14 50 8 14
2008 IS-05 0 20 27 27 27 0 0 53 20 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 13 24 37 18 1 3 58 18 76
2019 IS-03 12 12 6 41 24 0 6 69 25 17
2019 IS-04 0 13 40 20 20 0 7 43 14 15
2019 IS-05 5 14 32 41 9 0 0 50 18 22
2019 IS-06 0 27 9 36 27 0 0 64 27 11
2018 IS 4 20 34 21 16 5 0 40 25 56
2018 IS-03 0 7 36 14 29 14 0 50 8 14
2018 IS-04 0 25 25 31 13 6 0 47 27 16
2018 IS-05 17 17 33 17 17 0 0 33 33 12
2017 IS 10 20 34 20 7 5 3 30 33 58
2017 IS-04 12 18 37 21 0 6 6 23 35 16
2017 IS-05 17 16 44 5 12 5 0 18 35 18
2014 IS 5 11 23 39 13 2 7 57 18 56
2014 IS-03 20 20 10 40 10 0 0 50 40 10
2014 IS-04 0 7 14 43 14 0 21 73 9 14
2014 IS-05 6 6 25 50 6 0 6 60 13 16
2011 IS 6 18 24 32 14 2 5 48 26 66
2011 IS-03 20 10 40 20 10 0 0 30 30 10
2011 IS-04 6 18 24 18 29 0 6 50 25 17
2011 IS-05 4 26 17 43 0 4 4 48 33 23
2008 IS 2 16 25 33 20 2 3 55 19 61
2008 IS-04 0 14 7 43 14 7 14 73 18 14
2008 IS-05 0 13 20 40 27 0 0 67 13 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 10 36 31 8 1 3 41 22 77
2019 IS-03 6 18 18 41 6 0 12 53 27 17
2019 IS-04 20 0 40 33 7 0 0 40 20 15
2019 IS-05 4 13 48 26 9 0 0 35 17 23
2019 IS-06 0 18 55 18 9 0 0 27 18 11
2018 IS 15 13 45 16 5 5 0 23 29 55
2018 IS-03 23 8 38 15 8 8 0 25 33 13
2018 IS-04 19 13 50 13 0 6 0 13 33 16
2018 IS-05 17 17 42 8 17 0 0 25 33 12
2017 IS 10 20 30 21 10 3 5 34 33 58
2017 IS-04 6 18 43 27 0 6 0 28 26 16
2017 IS-05 22 11 39 12 16 0 0 28 33 18
2014 IS 9 11 43 25 4 4 5 31 22 56
2014 IS-03 30 0 60 0 0 10 0 0 33 10
2014 IS-04 7 7 57 21 0 0 7 23 15 14
2014 IS-05 6 6 56 19 0 0 13 21 14 16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 7 26 36 16 16 0 0 32 33 76
2019 IS-03 0 25 31 19 25 0 0 44 25 16
2019 IS-04 13 27 20 27 13 0 0 40 40 15
2019 IS-05 9 30 48 4 9 0 0 13 39 23
2019 IS-06 0 36 45 0 18 0 0 18 36 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 66 25 1 5 3 0 0 91 8 77
2019 IS-03 82 12 0 6 0 0 0 94 6 17
2019 IS-04 60 27 0 7 7 0 0 87 13 15
2019 IS-05 57 39 4 0 0 0 0 96 0 23
2019 IS-06 64 18 0 9 9 0 0 82 18 11
2017 IS 66 25 0 6 2 2 0 93 7 58
2017 IS-04 49 31 0 21 0 0 0 79 21 16
2017 IS-05 84 11 0 0 5 0 0 95 5 18
2014 IS 71 21 2 4 2 0 0 93 5 56
2014 IS-03 60 30 0 0 10 0 0 90 10 10
2014 IS-04 79 21 0 0 0 0 0 100 0 14
2014 IS-05 69 31 0 0 0 0 0 100 0 16
2011 IS 62 35 2 2 0 0 0 97 2 66
2011 IS-03 80 20 0 0 0 0 0 100 0 10
2011 IS-04 65 35 0 0 0 0 0 100 0 17
2011 IS-05 57 39 0 4 0 0 0 96 4 23
2008 IS 81 13 3 2 2 0 0 94 3 62
2008 IS-04 71 29 0 0 0 0 0 100 0 14
2008 IS-05 79 7 7 7 0 0 0 86 7 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 34 16 14 0 10 1 66 16 77
2019 IS-03 29 29 18 12 0 6 6 67 13 17
2019 IS-04 27 40 13 13 0 7 0 71 14 15
2019 IS-05 17 39 17 13 0 13 0 65 15 23
2019 IS-06 18 27 9 18 0 27 0 63 25 11
2018 IS 27 38 11 13 7 4 2 68 21 56
2018 IS-03 36 36 14 14 0 0 0 71 14 14
2018 IS-04 19 31 6 19 19 6 0 53 40 16
2018 IS-05 0 50 25 17 0 8 0 55 18 12
2017 IS 31 37 15 5 5 3 3 73 11 58
2017 IS-04 18 45 24 6 6 0 0 63 12 16
2017 IS-05 28 38 5 12 6 5 5 74 20 18
2014 IS 27 21 18 13 11 7 4 54 26 56
2014 IS-03 20 10 30 20 20 0 0 30 40 10
2014 IS-04 14 36 14 14 14 0 7 54 31 14
2014 IS-05 31 25 19 6 6 6 6 64 14 16

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 40 8 8 1 1 0 83 9 77
2019 IS-03 47 29 0 18 0 6 0 81 19 17
2019 IS-04 53 33 7 7 0 0 0 87 7 15
2019 IS-05 26 43 22 9 0 0 0 70 9 23
2019 IS-06 55 36 0 0 9 0 0 91 9 11
2018 IS 52 29 5 9 5 0 0 80 14 56
2018 IS-03 36 50 7 0 7 0 0 86 7 14
2018 IS-04 50 25 0 19 6 0 0 75 25 16
2018 IS-05 42 25 8 17 8 0 0 67 25 12
2017 IS 42 29 14 10 2 0 2 73 12 58
2017 IS-04 31 51 12 6 0 0 0 82 6 16
2017 IS-05 43 23 5 17 6 0 5 70 24 18
2014 IS 39 36 5 9 9 2 0 76 18 56
2014 IS-03 30 20 20 20 10 0 0 50 30 10
2014 IS-04 43 36 0 7 14 0 0 79 21 14
2014 IS-05 38 38 6 6 6 6 0 80 13 16

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 30 6 5 1 0 0 87 6 77
2019 IS-03 53 29 6 12 0 0 0 82 12 17
2019 IS-04 60 13 20 7 0 0 0 73 7 15
2019 IS-05 43 52 4 0 0 0 0 96 0 23
2019 IS-06 82 9 0 0 9 0 0 91 9 11
2018 IS 52 32 13 2 2 0 0 84 4 56
2018 IS-03 43 29 29 0 0 0 0 71 0 14
2018 IS-04 44 38 13 0 6 0 0 81 6 16
2018 IS-05 50 42 0 8 0 0 0 92 8 12
2017 IS 44 45 7 4 0 0 0 90 4 58
2017 IS-04 18 76 6 0 0 0 0 94 0 16
2017 IS-05 39 39 11 11 0 0 0 78 11 18
2014 IS 36 45 2 13 5 0 0 80 18 56
2014 IS-03 40 30 0 10 20 0 0 70 30 10
2014 IS-04 29 64 0 7 0 0 0 93 7 14
2014 IS-05 50 31 0 13 6 0 0 81 19 16

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 40 9 1 1 1 0 88 3 77
2019 IS-03 35 53 0 6 0 6 0 94 6 17
2019 IS-04 60 20 20 0 0 0 0 80 0 15
2019 IS-05 30 61 9 0 0 0 0 91 0 23
2019 IS-06 82 9 0 0 9 0 0 91 9 11
2018 IS 43 41 7 7 2 0 0 84 9 56
2018 IS-03 50 29 14 0 7 0 0 79 7 14
2018 IS-04 31 50 13 6 0 0 0 81 6 16
2018 IS-05 25 58 0 17 0 0 0 83 17 12
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 21 10 5 4 0 4 80 9 77
2019 IS-03 29 29 24 6 0 0 12 67 7 17
2019 IS-04 73 7 13 0 0 0 7 86 0 15
2019 IS-05 48 35 4 9 4 0 0 83 13 23
2019 IS-06 82 9 0 0 9 0 0 91 9 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 31 10 6 8 0 3 75 15 77
2019 IS-03 24 29 18 12 6 0 12 60 20 17
2019 IS-04 53 27 7 13 0 0 0 80 13 15
2019 IS-05 30 39 13 4 13 0 0 70 17 23
2019 IS-06 64 18 9 0 9 0 0 82 9 11
2018 IS 34 43 9 11 4 0 0 77 14 56
2018 IS-03 36 43 0 14 7 0 0 79 21 14
2018 IS-04 31 56 0 6 6 0 0 88 13 16
2018 IS-05 33 33 17 17 0 0 0 67 17 12
2017 IS 44 33 7 12 2 0 2 79 14 58
2017 IS-04 37 31 14 18 0 0 0 67 18 16
2017 IS-05 38 40 0 17 5 0 0 78 22 18
2014 IS 39 34 5 11 9 0 2 75 20 56
2014 IS-03 30 30 0 20 20 0 0 60 40 10
2014 IS-04 50 21 0 14 14 0 0 71 29 14
2014 IS-05 38 31 13 6 6 0 6 73 13 16
2011 IS 33 41 12 11 3 0 0 74 14 66
2011 IS-03 20 60 10 10 0 0 0 80 10 10
2011 IS-04 18 47 12 24 0 0 0 65 24 17
2011 IS-05 48 35 9 4 4 0 0 83 9 23
2008 IS 50 31 11 8 0 0 0 81 8 62
2008 IS-04 36 36 14 14 0 0 0 71 14 14
2008 IS-05 57 21 7 14 0 0 0 79 14 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 30 8 3 3 3 1 86 5 77
2019 IS-03 47 29 6 6 0 6 6 87 7 17
2019 IS-04 67 20 13 0 0 0 0 87 0 15
2019 IS-05 39 39 13 4 4 0 0 78 9 23
2019 IS-06 64 27 0 0 9 0 0 91 9 11
2018 IS 48 36 11 4 0 2 0 85 4 56
2018 IS-03 50 43 7 0 0 0 0 93 0 14
2018 IS-04 50 38 13 0 0 0 0 88 0 16
2018 IS-05 33 33 25 8 0 0 0 67 8 12
2017 IS 59 25 7 5 2 2 0 86 7 58
2017 IS-04 49 27 12 6 0 6 0 80 7 16
2017 IS-05 50 22 11 11 5 0 0 72 17 18
2014 IS 47 21 13 11 5 2 2 70 17 56
2014 IS-03 40 30 0 10 20 0 0 70 30 10
2014 IS-04 50 7 7 21 7 7 0 62 31 14
2014 IS-05 50 25 19 6 0 0 0 75 6 16
2011 IS 38 39 9 11 2 2 0 78 12 66
2011 IS-03 20 40 30 10 0 0 0 60 10 10
2011 IS-04 24 35 18 12 6 6 0 63 19 17
2011 IS-05 43 48 0 9 0 0 0 91 9 23
2008 IS 61 21 8 3 5 2 0 84 8 62
2008 IS-04 50 21 21 7 0 0 0 71 7 14
2008 IS-05 71 7 7 7 0 7 0 85 8 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 34 5 4 6 0 1 84 11 77
2019 IS-03 41 41 0 6 6 0 6 88 13 17
2019 IS-04 60 27 0 7 7 0 0 87 13 15
2019 IS-05 35 39 13 4 9 0 0 74 13 23
2019 IS-06 64 27 0 0 9 0 0 91 9 11
2018 IS 47 36 5 5 4 2 0 85 9 55
2018 IS-03 57 36 0 7 0 0 0 93 7 14
2018 IS-04 44 38 6 0 6 6 0 87 7 16
2018 IS-05 17 50 8 17 8 0 0 67 25 12
2017 IS 53 34 2 7 2 2 0 89 9 58
2017 IS-04 43 39 0 12 0 6 0 87 13 16
2017 IS-05 33 44 5 12 5 0 0 77 18 18
2014 IS 53 18 13 7 9 0 0 71 16 56
2014 IS-03 40 30 0 0 30 0 0 70 30 10
2014 IS-04 43 14 7 21 14 0 0 57 36 14
2014 IS-05 63 13 19 6 0 0 0 75 6 16
2011 IS 45 33 9 9 3 0 0 79 12 66
2011 IS-03 30 40 10 20 0 0 0 70 20 10
2011 IS-04 29 41 18 6 6 0 0 71 12 17
2011 IS-05 57 30 4 9 0 0 0 87 9 23
2008 IS 63 23 10 3 2 0 0 85 5 62
2008 IS-04 50 21 29 0 0 0 0 71 0 14
2008 IS-05 79 7 14 0 0 0 0 86 0 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 84 6 3 3 3 0 1 92 5 77
2019 IS-03 88 0 0 6 0 0 6 94 6 17
2019 IS-04 87 13 0 0 0 0 0 100 0 15
2019 IS-05 83 9 9 0 0 0 0 91 0 23
2019 IS-06 82 9 0 0 9 0 0 91 9 11
2017 IS 86 11 0 2 2 0 0 97 3 58
2017 IS-04 73 21 0 6 0 0 0 94 6 16
2017 IS-05 95 0 0 0 5 0 0 95 5 18
2014 IS 73 20 2 4 0 0 2 95 4 56
2014 IS-03 60 30 0 0 0 0 10 100 0 10
2014 IS-04 93 7 0 0 0 0 0 100 0 14
2014 IS-05 69 31 0 0 0 0 0 100 0 16
2011 IS 80 17 0 2 2 0 0 97 3 66
2011 IS-03 90 10 0 0 0 0 0 100 0 10
2011 IS-04 76 18 0 0 6 0 0 94 6 17
2011 IS-05 74 22 0 4 0 0 0 96 4 23
2008 IS 92 3 2 0 0 0 3 98 0 63
2008 IS-04 79 14 7 0 0 0 0 93 0 14
2008 IS-05 93 0 0 0 0 0 7 100 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 14 3 3 1 0 3 93 4 77
2019 IS-03 76 18 0 0 0 0 6 100 0 17
2019 IS-04 73 13 0 13 0 0 0 87 13 15
2019 IS-05 74 22 4 0 0 0 0 96 0 23
2019 IS-06 73 9 0 0 9 0 9 90 10 11
2017 IS 75 18 4 0 0 2 2 96 0 57
2017 IS-04 80 20 0 0 0 0 0 100 0 15
2017 IS-05 72 12 11 0 0 5 0 88 0 18
2014 IS 56 22 5 4 5 2 5 84 10 55
2014 IS-03 30 30 10 10 20 0 0 60 30 10
2014 IS-04 46 31 0 8 8 8 0 83 17 13
2014 IS-05 69 19 13 0 0 0 0 88 0 16
2011 IS 30 41 6 11 5 3 5 77 16 66
2011 IS-03 30 50 0 10 0 0 10 89 11 10
2011 IS-04 29 29 6 24 6 6 0 63 31 17
2011 IS-05 43 43 0 4 0 4 4 95 5 23

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 65 21 9 3 1 0 1 87 4 77
2019 IS-03 65 24 6 0 0 0 6 94 0 17
2019 IS-04 67 27 7 0 0 0 0 93 0 15
2019 IS-05 48 22 22 9 0 0 0 70 9 23
2019 IS-06 91 0 0 0 9 0 0 91 9 11
2018 IS 73 18 2 4 2 2 0 93 5 56
2018 IS-03 64 29 0 0 7 0 0 93 7 14
2018 IS-04 88 6 0 0 0 6 0 100 0 16
2018 IS-05 67 17 8 8 0 0 0 83 8 12
2017 IS 72 14 5 5 2 2 0 88 7 58
2017 IS-04 55 27 12 6 0 0 0 82 6 16
2017 IS-05 66 17 6 5 5 0 0 83 11 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 26 6 12 1 0 0 81 13 77
2019 IS-03 47 35 12 6 0 0 0 82 6 17
2019 IS-04 60 20 7 13 0 0 0 80 13 15
2019 IS-05 39 22 9 26 4 0 0 61 30 23
2019 IS-06 82 18 0 0 0 0 0 100 0 11
2018 IS 53 27 7 7 5 0 0 80 13 55
2018 IS-03 50 29 7 7 7 0 0 79 14 14
2018 IS-04 56 25 6 6 6 0 0 81 13 16
2018 IS-05 42 25 17 17 0 0 0 67 17 12
2017 IS 63 20 5 9 4 0 0 83 12 58
2017 IS-04 55 21 6 18 0 0 0 76 18 16
2017 IS-05 50 22 5 12 11 0 0 72 23 18
2014 IS 56 18 7 5 13 0 0 75 18 55
2014 IS-03 40 30 0 0 30 0 0 70 30 10
2014 IS-04 46 15 15 8 15 0 0 62 23 13
2014 IS-05 56 25 6 6 6 0 0 81 13 16

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 63 0 6 0 0 0 94 6 16
2019 IS-06 30 70 0 0 0 0 0 100 0 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 31 12 1 4 13 0 81 6 77
2019 IS-03 47 12 24 0 6 12 0 67 7 17
2019 IS-04 47 27 7 7 7 7 0 79 14 15
2019 IS-05 26 35 13 0 4 22 0 78 6 23
2019 IS-06 55 45 0 0 0 0 0 100 0 11
2018 IS 34 30 23 7 0 5 0 68 8 56
2018 IS-03 43 29 14 14 0 0 0 71 14 14
2018 IS-04 13 38 31 0 0 19 0 62 0 16
2018 IS-05 25 25 42 8 0 0 0 50 8 12
2017 IS 27 47 11 2 7 7 0 79 9 58
2017 IS-04 24 49 14 6 0 6 0 78 7 16
2017 IS-05 23 33 11 0 23 11 0 62 26 18
2014 IS 30 27 18 13 4 7 2 63 18 56
2014 IS-03 10 30 20 10 20 10 0 44 33 10
2014 IS-04 21 29 21 14 0 7 7 58 17 14
2014 IS-05 38 31 19 6 0 6 0 73 7 16
2011 IS 17 36 21 14 3 9 0 58 18 66
2011 IS-03 20 20 30 20 0 10 0 44 22 10
2011 IS-04 12 41 18 12 6 12 0 60 20 17
2011 IS-05 13 48 22 13 0 4 0 64 14 23

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 39 12 6 4 4 0 77 11 77
2019 IS-03 35 24 18 18 6 0 0 59 24 17
2019 IS-04 53 27 7 7 7 0 0 80 13 15
2019 IS-05 17 52 17 0 4 9 0 76 5 23
2019 IS-06 55 45 0 0 0 0 0 100 0 11
2018 IS 35 35 22 5 4 0 0 69 9 55
2018 IS-03 50 36 7 7 0 0 0 86 7 14
2018 IS-04 13 44 31 6 6 0 0 56 13 16
2018 IS-05 36 9 45 9 0 0 0 45 9 11
2017 IS 22 50 12 7 7 2 0 73 14 58
2017 IS-04 12 55 14 6 6 6 0 72 13 16
2017 IS-05 23 33 16 12 17 0 0 55 28 18
2014 IS 23 45 18 9 4 0 2 69 13 56
2014 IS-03 10 40 20 10 20 0 0 50 30 10
2014 IS-04 0 57 14 21 0 0 7 62 23 14
2014 IS-05 31 44 25 0 0 0 0 75 0 16
2011 IS 15 45 20 11 5 5 0 63 16 66
2011 IS-03 0 50 20 20 0 10 0 56 22 10
2011 IS-04 12 35 18 12 18 6 0 50 31 17
2011 IS-05 17 52 22 9 0 0 0 70 9 23
2008 IS 41 32 13 13 0 2 0 74 13 63
2008 IS-04 64 36 0 0 0 0 0 100 0 14
2008 IS-05 27 33 20 20 0 0 0 60 20 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 22 34 22 6 5 10 0 62 13 77
2019 IS-03 24 29 12 12 12 12 0 60 27 17
2019 IS-04 20 33 20 7 7 13 0 62 15 15
2019 IS-05 9 48 26 4 4 9 0 62 10 23
2019 IS-06 36 36 18 0 0 9 0 80 0 11
2018 IS 29 30 23 11 2 5 0 62 13 56
2018 IS-03 43 29 14 14 0 0 0 71 14 14
2018 IS-04 13 38 31 0 6 13 0 57 7 16
2018 IS-05 25 8 42 17 0 8 0 36 18 12
2017 IS 13 42 19 8 7 10 0 62 17 58
2017 IS-04 12 43 14 6 6 18 0 67 15 16
2017 IS-05 11 33 22 5 17 12 0 50 25 18
2014 IS 5 43 25 13 4 7 4 54 18 56
2014 IS-03 10 30 20 20 10 0 10 44 33 10
2014 IS-04 0 43 29 7 0 14 7 55 9 14
2014 IS-05 6 63 13 13 6 0 0 69 19 16
2011 IS 8 38 24 20 3 8 0 49 25 66
2011 IS-03 0 30 30 30 0 10 0 33 33 10
2011 IS-04 6 41 12 24 12 6 0 50 38 17
2011 IS-05 4 35 35 17 0 9 0 43 19 23
2008 IS 21 47 11 15 2 5 0 71 17 62
2008 IS-04 36 50 0 7 0 7 0 92 8 14
2008 IS-05 7 50 21 7 7 7 0 62 15 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 14 49 22 7 5 3 0 65 12 76
2019 IS-03 12 47 18 18 6 0 0 59 24 17
2019 IS-04 14 50 21 0 14 0 0 64 14 14
2019 IS-05 13 43 35 4 4 0 0 57 9 23
2019 IS-06 18 73 9 0 0 0 0 91 0 11
2018 IS 27 29 20 16 5 4 0 57 22 56
2018 IS-03 36 29 14 21 0 0 0 64 21 14
2018 IS-04 13 25 31 13 13 6 0 40 27 16
2018 IS-05 17 42 17 25 0 0 0 58 25 12
2017 IS 12 49 10 16 7 5 0 65 24 57
2017 IS-04 6 49 12 21 6 6 0 59 28 16
2017 IS-05 6 44 11 22 17 0 0 51 39 18
2014 IS 13 32 18 25 5 5 2 48 33 56
2014 IS-03 10 40 20 20 10 0 0 50 30 10
2014 IS-04 7 21 21 29 7 7 7 33 42 14
2014 IS-05 19 25 19 31 0 6 0 47 33 16
2011 IS 11 56 14 14 5 2 0 68 18 66
2011 IS-03 0 80 10 0 10 0 0 80 10 10
2011 IS-04 18 41 12 12 12 6 0 63 25 17
2011 IS-05 4 61 22 13 0 0 0 65 13 23
2008 IS 33 48 3 14 2 0 0 81 16 63
2008 IS-04 43 57 0 0 0 0 0 100 0 14
2008 IS-05 33 47 7 13 0 0 0 80 13 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 26 26 9 4 4 0 59 14 77
2019 IS-03 47 12 24 6 6 6 0 63 13 17
2019 IS-04 47 7 33 7 7 0 0 53 13 15
2019 IS-05 22 22 39 13 0 4 0 45 14 23
2019 IS-06 0 73 9 9 9 0 0 73 18 11
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 44 18 13 0 0 0 69 13 77
2019 IS-03 35 41 12 12 0 0 0 76 12 17
2019 IS-04 47 40 13 0 0 0 0 87 0 15
2019 IS-05 4 57 22 17 0 0 0 61 17 23
2019 IS-06 18 45 18 18 0 0 0 64 18 11
2018 IS 30 38 23 5 0 4 0 70 6 56
2018 IS-03 43 43 14 0 0 0 0 86 0 14
2018 IS-04 13 56 19 6 0 6 0 73 7 16
2018 IS-05 33 25 25 8 0 8 0 64 9 12
2017 IS 30 45 14 3 4 3 0 78 7 58
2017 IS-04 18 43 27 0 0 12 0 70 0 16
2017 IS-05 12 66 11 5 6 0 0 78 11 18
2014 IS 30 34 21 7 4 4 0 67 11 56
2014 IS-03 40 30 20 0 10 0 0 70 10 10
2014 IS-04 14 36 29 14 7 0 0 50 21 14
2014 IS-05 38 31 25 6 0 0 0 69 6 16
2011 IS 33 41 15 8 3 0 0 74 11 66
2011 IS-03 30 50 20 0 0 0 0 80 0 10
2011 IS-04 35 24 12 18 12 0 0 59 29 17
2011 IS-05 35 43 17 4 0 0 0 78 4 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 16 46 14 13 3 8 0 67 17 76
2019 IS-03 18 47 0 18 6 12 0 73 27 17
2019 IS-04 20 67 7 7 0 0 0 87 7 15
2019 IS-05 9 36 27 23 0 5 0 48 24 22
2019 IS-06 9 45 27 9 0 9 0 60 10 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 32 10 4 1 1 1 84 5 77
2019 IS-03 24 59 12 6 0 0 0 82 6 17
2019 IS-04 67 13 13 0 7 0 0 80 7 15
2019 IS-05 52 22 13 9 0 4 0 77 9 23
2019 IS-06 73 18 0 0 0 0 9 100 0 11
2018 IS 38 39 11 7 4 0 2 78 11 56
2018 IS-03 43 43 7 0 0 0 7 92 0 14
2018 IS-04 38 38 13 6 6 0 0 75 13 16
2018 IS-05 25 33 17 25 0 0 0 58 25 12
2017 IS 42 35 7 9 3 3 2 80 13 58
2017 IS-04 18 57 12 12 0 0 0 76 12 16
2017 IS-05 44 28 0 17 5 5 0 76 24 18
2014 IS 45 25 14 7 5 4 0 72 13 56
2014 IS-03 30 30 10 10 20 0 0 60 30 10
2014 IS-04 36 43 0 14 7 0 0 79 21 14
2014 IS-05 69 6 19 6 0 0 0 75 6 16
2011 IS 35 37 17 5 6 0 0 72 11 65
2011 IS-03 20 50 30 0 0 0 0 70 0 10
2011 IS-04 44 25 6 6 19 0 0 69 25 16
2011 IS-05 35 43 13 9 0 0 0 78 9 23
2008 IS 38 37 6 10 5 5 0 78 15 63
2008 IS-04 57 29 7 0 0 7 0 92 0 14
2008 IS-05 27 47 7 7 0 13 0 85 8 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 30 19 3 4 3 0 73 7 77
2019 IS-03 41 29 24 0 6 0 0 71 6 17
2019 IS-04 47 27 13 7 7 0 0 73 13 15
2019 IS-05 30 35 22 4 4 4 0 68 9 23
2019 IS-06 64 18 18 0 0 0 0 82 0 11
2018 IS 36 45 13 4 0 2 0 83 4 55
2018 IS-03 50 36 7 7 0 0 0 86 7 14
2018 IS-04 31 38 19 6 0 6 0 73 7 16
2018 IS-05 27 73 0 0 0 0 0 100 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 26 21 17 3 12 3 53 23 77
2019 IS-03 12 29 24 18 0 18 0 50 21 17
2019 IS-04 27 20 13 27 7 0 7 50 36 15
2019 IS-05 17 22 30 17 4 9 0 43 24 23
2019 IS-06 18 45 9 9 0 9 9 78 11 11
2018 IS 11 27 18 14 7 20 4 49 28 56
2018 IS-03 21 29 21 7 0 21 0 64 9 14
2018 IS-04 13 13 19 25 6 25 0 33 42 16
2018 IS-05 0 33 17 17 17 8 8 40 40 12
2017 IS 12 18 27 10 15 14 3 36 31 58
2017 IS-04 6 12 33 18 18 12 0 21 42 16
2017 IS-05 0 17 27 16 28 11 0 19 50 18
2014 IS 7 14 21 18 20 16 4 27 47 56
2014 IS-03 0 10 40 20 20 10 0 11 44 10
2014 IS-04 7 21 21 21 21 7 0 31 46 14
2014 IS-05 6 25 13 19 13 19 6 42 42 16
2011 IS 11 14 26 21 9 17 3 30 38 66
2011 IS-03 10 20 30 20 10 0 10 33 33 10
2011 IS-04 18 18 6 29 18 6 6 40 53 17
2011 IS-05 4 13 30 22 4 26 0 24 35 23

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 24 28 22 13 11 3 0 53 24 76
2019 IS-03 29 18 24 24 6 0 0 47 29 17
2019 IS-04 21 29 29 14 7 0 0 50 21 14
2019 IS-05 17 22 26 13 22 0 0 39 35 23
2019 IS-06 27 64 9 0 0 0 0 91 0 11
2018 IS 23 23 25 18 9 2 0 47 27 56
2018 IS-03 43 14 14 21 7 0 0 57 29 14
2018 IS-04 13 38 19 6 19 6 0 53 27 16
2018 IS-05 8 17 17 50 8 0 0 25 58 12
2017 IS 23 38 12 17 4 5 2 65 22 58
2017 IS-04 21 37 24 12 6 0 0 57 18 16
2017 IS-05 11 34 12 33 6 5 0 47 41 18
2014 IS 23 38 14 11 9 4 2 64 21 56
2014 IS-03 20 40 20 10 10 0 0 60 20 10
2014 IS-04 14 36 0 21 21 0 7 54 46 14
2014 IS-05 19 38 31 0 6 6 0 60 7 16
2011 IS 27 36 14 12 3 8 0 69 16 66
2011 IS-03 40 30 0 30 0 0 0 70 30 10
2011 IS-04 12 59 12 6 0 12 0 80 7 17
2011 IS-05 26 30 26 13 0 4 0 59 14 23
2008 IS 33 46 8 6 3 3 0 82 10 63
2008 IS-04 29 57 7 0 0 7 0 92 0 14
2008 IS-05 40 33 7 13 7 0 0 73 20 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 21 16 29 13 1 0 42 42 77
2019 IS-03 12 18 18 41 12 0 0 29 53 17
2019 IS-04 20 7 7 47 20 0 0 27 67 15
2019 IS-05 17 30 13 26 13 0 0 48 39 23
2019 IS-06 36 36 9 9 9 0 0 73 18 11
2018 IS 16 27 20 13 20 4 2 45 34 56
2018 IS-03 29 21 29 0 21 0 0 50 21 14
2018 IS-04 13 19 13 31 19 0 6 33 53 16
2018 IS-05 0 33 17 8 33 8 0 36 45 12
2017 IS 16 26 8 18 22 7 3 46 44 58
2017 IS-04 6 43 12 21 18 0 0 49 39 16
2017 IS-05 16 5 0 28 45 0 5 23 77 18
2014 IS 16 18 11 29 21 2 4 36 53 56
2014 IS-03 10 20 10 20 40 0 0 30 60 10
2014 IS-04 7 7 7 57 21 0 0 14 79 14
2014 IS-05 19 25 13 25 13 0 6 47 40 16
2011 IS 8 26 20 30 15 0 2 34 46 66
2011 IS-03 10 20 30 40 0 0 0 30 40 10
2011 IS-04 6 18 18 41 18 0 0 24 59 17
2011 IS-05 9 17 22 30 17 0 4 27 50 23
2008 IS 17 32 8 22 14 3 3 53 39 63
2008 IS-04 14 43 0 21 0 14 7 73 27 14
2008 IS-05 20 27 7 20 20 0 7 50 43 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 25 10 1 3 1 0 86 4 77
2019 IS-03 59 29 12 0 0 0 0 88 0 17
2019 IS-04 60 27 7 0 7 0 0 87 7 15
2019 IS-05 52 22 17 4 0 4 0 77 5 23
2019 IS-06 73 18 9 0 0 0 0 91 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 66 13 8 4 3 0 7 85 7 76
2019 IS-03 71 18 0 6 0 0 6 94 6 17
2019 IS-04 53 20 7 7 0 0 13 85 8 15
2019 IS-05 70 17 0 4 9 0 0 87 13 23
2019 IS-06 80 0 10 0 0 0 10 89 0 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 29 12 7 3 4 0 78 10 76
2019 IS-03 35 29 6 18 6 6 0 69 25 17
2019 IS-04 50 29 21 0 0 0 0 79 0 14
2019 IS-05 39 26 17 4 4 9 0 71 10 23
2019 IS-06 73 27 0 0 0 0 0 100 0 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 30 10 10 5 5 1 72 17 77
2019 IS-03 35 18 12 12 12 6 6 60 27 17
2019 IS-04 27 33 13 13 7 7 0 64 21 15
2019 IS-05 39 30 9 13 4 4 0 73 18 23
2019 IS-06 55 45 0 0 0 0 0 100 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 16 8 4 1 5 9 85 6 77
2019 IS-03 53 18 12 6 0 6 6 80 7 17
2019 IS-04 40 20 7 7 0 7 20 82 9 15
2019 IS-05 61 13 9 0 4 9 4 85 5 23
2019 IS-06 82 0 0 0 0 0 18 100 0 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 84 9 1 1 0 1 3 97 1 76
2019 IS-03 82 6 0 6 0 0 6 94 6 17
2019 IS-04 79 14 0 0 0 0 7 100 0 14
2019 IS-05 87 9 4 0 0 0 0 96 0 23
2019 IS-06 91 9 0 0 0 0 0 100 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 11 7 0 0 4 0 93 0 76
2019 IS-03 76 12 12 0 0 0 0 88 0 17
2019 IS-04 64 21 14 0 0 0 0 86 0 14
2019 IS-05 91 4 0 0 0 4 0 100 0 23
2019 IS-06 100 0 0 0 0 0 0 100 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 82 4 3 1 1 1 8 94 3 77
2019 IS-03 88 0 0 0 0 0 12 100 0 17
2019 IS-04 67 0 7 0 7 7 13 83 8 15
2019 IS-05 91 0 4 0 0 0 4 95 0 23
2019 IS-06 100 0 0 0 0 0 0 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 47 16 3 1 8 0 79 4 77
2019 IS-03 18 41 24 0 0 18 0 71 0 17
2019 IS-04 27 47 20 0 7 0 0 73 7 15
2019 IS-05 17 61 17 4 0 0 0 78 4 23
2019 IS-06 55 36 0 0 0 9 0 100 0 11
2018 IS 30 43 13 11 4 0 0 73 14 56
2018 IS-03 50 21 0 21 7 0 0 71 29 14
2018 IS-04 19 44 25 6 6 0 0 63 13 16
2018 IS-05 8 58 17 17 0 0 0 67 17 12
2017 IS 27 50 7 5 5 5 0 82 11 58
2017 IS-04 31 45 0 0 12 12 0 86 14 16
2017 IS-05 17 49 16 12 5 0 0 66 18 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 33 13 7 0 3 0 79 7 75
2019 IS-03 56 19 19 6 0 0 0 75 6 16
2019 IS-04 33 33 13 20 0 0 0 67 20 15
2019 IS-05 43 35 13 4 0 4 0 82 5 23
2019 IS-06 45 55 0 0 0 0 0 100 0 11
2018 IS 41 41 7 7 0 4 0 85 7 56
2018 IS-03 57 43 0 0 0 0 0 100 0 14
2018 IS-04 38 38 19 6 0 0 0 75 6 16
2018 IS-05 33 33 8 17 0 8 0 73 18 12
2017 IS 40 36 8 6 4 5 0 81 10 58
2017 IS-04 31 51 6 6 0 6 0 87 7 16
2017 IS-05 38 28 11 6 11 5 0 70 19 18
2014 IS 48 25 20 4 2 2 0 75 5 56
2014 IS-03 40 20 10 20 10 0 0 60 30 10
2014 IS-04 36 36 21 0 0 7 0 77 0 14
2014 IS-05 56 19 25 0 0 0 0 75 0 16
2011 IS 36 36 12 6 3 6 0 77 10 66
2011 IS-03 30 50 20 0 0 0 0 80 0 10
2011 IS-04 35 29 6 6 12 12 0 73 20 17
2011 IS-05 35 48 9 4 0 4 0 86 5 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 36 17 5 0 5 0 77 5 77
2019 IS-03 35 47 12 6 0 0 0 82 6 17
2019 IS-04 60 33 7 0 0 0 0 93 0 15
2019 IS-05 30 35 26 4 0 4 0 68 5 23
2019 IS-06 18 36 18 9 0 18 0 67 11 11
2018 IS 43 38 16 0 0 4 0 83 0 56
2018 IS-03 57 29 14 0 0 0 0 86 0 14
2018 IS-04 38 31 25 0 0 6 0 73 0 16
2018 IS-05 25 50 25 0 0 0 0 75 0 12
2017 IS 40 27 15 5 2 12 0 76 7 58
2017 IS-04 33 31 24 0 0 12 0 72 0 16
2017 IS-05 27 27 22 6 5 12 0 62 13 18
2014 IS 48 30 11 2 0 7 2 86 2 56
2014 IS-03 50 30 10 10 0 0 0 80 10 10
2014 IS-04 50 29 0 0 0 14 7 100 0 14
2014 IS-05 50 31 19 0 0 0 0 81 0 16

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 40 8 0 0 0 0 92 0 77
2019 IS-03 41 53 6 0 0 0 0 94 0 17
2019 IS-04 53 40 7 0 0 0 0 93 0 15
2019 IS-05 43 43 13 0 0 0 0 87 0 23
2019 IS-06 82 18 0 0 0 0 0 100 0 11
2018 IS 61 29 7 4 0 0 0 89 4 56
2018 IS-03 71 21 0 7 0 0 0 93 7 14
2018 IS-04 38 50 13 0 0 0 0 88 0 16
2018 IS-05 58 25 8 8 0 0 0 83 8 12
2017 IS 55 33 2 4 5 2 0 89 9 57
2017 IS-04 37 45 0 6 6 6 0 87 13 16
2017 IS-05 50 33 5 6 5 0 0 83 11 18
2014 IS 43 41 9 4 2 2 0 85 5 56
2014 IS-03 30 30 10 10 10 10 0 67 22 10
2014 IS-04 29 50 14 7 0 0 0 79 7 14
2014 IS-05 56 38 6 0 0 0 0 94 0 16
2011 IS 45 32 9 11 2 2 0 78 12 66
2011 IS-03 30 50 10 10 0 0 0 80 10 10
2011 IS-04 41 18 12 18 6 6 0 63 25 17
2011 IS-05 43 39 13 4 0 0 0 83 4 23
2008 IS 49 40 6 3 2 0 0 89 5 63
2008 IS-04 29 57 14 0 0 0 0 86 0 14
2008 IS-05 47 53 0 0 0 0 0 100 0 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 35 10 1 1 0 1 87 3 77
2019 IS-03 59 29 12 0 0 0 0 88 0 17
2019 IS-04 47 40 0 7 7 0 0 87 13 15
2019 IS-05 26 48 22 0 0 0 4 77 0 23
2019 IS-06 82 18 0 0 0 0 0 100 0 11
2018 IS 49 27 13 9 2 0 0 76 11 55
2018 IS-03 64 21 7 0 7 0 0 86 7 14
2018 IS-04 31 38 19 13 0 0 0 69 13 16
2018 IS-05 33 42 8 17 0 0 0 75 17 12
2017 IS 51 27 11 3 7 2 0 78 10 58
2017 IS-04 43 18 27 0 6 6 0 65 7 16
2017 IS-05 39 44 0 0 17 0 0 83 17 18
2014 IS 30 37 14 11 5 0 2 69 16 56
2014 IS-03 10 40 20 10 20 0 0 50 30 10
2014 IS-04 14 43 14 21 0 0 7 62 23 14
2014 IS-05 25 44 19 6 6 0 0 69 13 16
2011 IS 21 38 20 12 8 2 0 60 20 66
2011 IS-03 30 10 30 20 10 0 0 40 30 10
2011 IS-04 12 35 12 24 12 6 0 50 38 17
2011 IS-05 17 57 17 4 4 0 0 74 9 23

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 37 9 4 1 0 1 85 5 76
2019 IS-03 47 41 6 6 0 0 0 88 6 17
2019 IS-04 43 43 0 7 7 0 0 86 14 14
2019 IS-05 30 39 22 4 0 0 4 73 5 23
2019 IS-06 91 9 0 0 0 0 0 100 0 11
2018 IS 48 29 13 7 4 0 0 77 11 56
2018 IS-03 64 21 7 0 7 0 0 86 7 14
2018 IS-04 31 38 13 13 6 0 0 69 19 16
2018 IS-05 33 42 17 8 0 0 0 75 8 12
2017 IS 52 27 7 10 2 2 0 81 12 58
2017 IS-04 43 27 0 24 0 6 0 74 26 16
2017 IS-05 39 39 16 0 6 0 0 78 6 18
2014 IS 30 43 13 9 5 0 0 73 14 56
2014 IS-03 10 40 20 10 20 0 0 50 30 10
2014 IS-04 14 50 21 14 0 0 0 64 14 14
2014 IS-05 25 56 6 6 6 0 0 81 13 16
2011 IS 24 39 18 9 8 0 2 65 17 66
2011 IS-03 30 20 30 10 10 0 0 50 20 10
2011 IS-04 18 29 18 12 18 0 6 50 31 17
2011 IS-05 30 52 13 4 0 0 0 83 4 23
2008 IS 40 49 6 3 2 0 0 89 5 63
2008 IS-04 36 50 0 14 0 0 0 86 14 14
2008 IS-05 40 60 0 0 0 0 0 100 0 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 26 13 8 4 3 0 75 12 77
2019 IS-03 53 18 18 12 0 0 0 71 12 17
2019 IS-04 40 33 7 7 13 0 0 73 20 15
2019 IS-05 26 30 22 13 4 4 0 59 18 23
2019 IS-06 82 9 9 0 0 0 0 91 0 11
2018 IS 43 16 14 16 9 2 0 60 25 56
2018 IS-03 57 0 14 21 7 0 0 57 29 14
2018 IS-04 38 13 13 19 13 6 0 53 33 16
2018 IS-05 25 33 25 8 8 0 0 58 17 12
2017 IS 46 20 12 10 7 5 0 70 18 58
2017 IS-04 49 21 0 18 6 6 0 74 26 16
2017 IS-05 34 28 17 5 11 5 0 65 17 18
2014 IS 29 21 14 18 11 5 2 54 31 56
2014 IS-03 10 20 20 30 20 0 0 30 50 10
2014 IS-04 21 21 14 14 14 7 7 50 33 14
2014 IS-05 19 44 19 13 6 0 0 63 19 16
2011 IS 23 32 11 17 15 3 0 56 33 66
2011 IS-03 40 20 20 10 10 0 0 60 20 10
2011 IS-04 18 29 0 12 41 0 0 47 53 17
2011 IS-05 22 48 13 17 0 0 0 70 17 23
2008 IS 27 32 14 17 5 5 0 62 23 63
2008 IS-04 14 29 14 29 14 0 0 43 43 14
2008 IS-05 33 33 13 20 0 0 0 67 20 15
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 26 35 39 77
2019 IS-03 24 35 41 17
2019 IS-04 33 40 27 15
2019 IS-05 30 35 35 23
2019 IS-06 18 36 45 11
2018 IS 38 27 36 56
2018 IS-03 36 21 43 14
2018 IS-04 31 31 38 16
2018 IS-05 58 33 8 12
2017 IS 43 30 28 57
2017 IS-04 37 39 24 16
2017 IS-05 50 22 28 18
2014 IS 50 23 27 56
2014 IS-03 60 10 30 10
2014 IS-04 64 14 21 14
2014 IS-05 44 31 25 16
2011 IS 44 23 33 66
2011 IS-03 20 30 50