2019 Public Service Employee Survey Results for Treasury Board of Canada Secretariat by Question 94. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 45 40 3 9 3 0 0 85 12 467
2019 EC-02 60 30 5 5 0 0 0 90 5 40
2019 EC-03 43 43 3 8 5 0 0 85 13 40
2019 EC-04 47 37 0 13 3 0 0 83 17 30
2019 EC-05 46 43 1 4 4 0 0 90 9 67
2019 EC-06 48 35 4 10 3 0 0 83 13 124
2019 EC-07 38 47 1 11 2 0 1 86 13 142
2017 EC 30 48 5 14 4 0 0 78 18 360
2017 EC-02 17 61 0 16 5 0 0 78 22 18
2017 EC-03 48 39 0 9 4 0 0 87 13 23
2017 EC-04 20 64 4 12 0 0 0 84 12 24
2017 EC-05 29 44 3 17 7 0 0 73 24 59
2017 EC-06 38 42 3 13 4 0 0 80 17 111
2017 EC-07 23 52 8 16 1 0 0 74 17 110
2014 EC 27 48 5 16 4 0 0 75 20 326
2014 EC-02 22 61 0 17 0 0 0 83 17 18
2014 EC-03 32 53 5 11 0 0 0 84 11 19
2014 EC-04 23 54 4 19 0 0 0 77 19 26
2014 EC-05 34 55 0 9 2 0 0 89 11 44
2014 EC-06 26 44 7 20 3 0 0 70 23 90
2014 EC-07 26 44 8 16 6 0 0 70 22 114
2014 EC-08 20 50 0 30 0 0 0 70 30 10
2011 EC 32 45 5 14 4 0 0 78 17 368
2011 EC-02 28 64 0 8 0 0 0 92 8 25
2011 EC-03 45 15 5 20 15 0 0 60 35 20
2011 EC-04 29 52 6 10 3 0 0 81 13 31
2011 EC-05 29 49 2 16 4 0 0 78 20 51
2011 EC-06 29 46 8 15 3 0 0 74 18 105
2011 EC-07 33 44 4 13 4 1 0 78 17 117
2011 EC-08 64 29 0 7 0 0 0 93 7 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 73 15 4 5 3 0 1 88 8 467
2019 EC-02 73 15 3 5 3 0 3 90 8 40
2019 EC-03 80 5 5 10 0 0 0 85 10 40
2019 EC-04 77 17 0 3 3 0 0 93 7 30
2019 EC-05 69 19 4 6 1 0 0 88 7 67
2019 EC-06 71 18 5 2 5 0 0 89 6 124
2019 EC-07 76 11 4 4 4 0 1 89 8 142
2017 EC 69 15 6 7 3 0 1 84 10 358
2017 EC-02 61 28 0 11 0 0 0 89 11 18
2017 EC-03 70 22 4 4 0 0 0 91 4 23
2017 EC-04 67 21 0 8 4 0 0 88 12 24
2017 EC-05 76 12 2 2 5 0 4 91 7 59
2017 EC-06 65 18 5 9 3 0 0 84 12 110
2017 EC-07 70 8 12 7 3 0 0 78 10 109
2014 EC 67 19 6 6 3 0 0 86 8 326
2014 EC-02 50 28 11 11 0 0 0 78 11 18
2014 EC-03 68 16 11 5 0 0 0 84 5 19
2014 EC-04 62 31 0 0 8 0 0 92 8 26
2014 EC-05 59 18 11 9 2 0 0 77 11 44
2014 EC-06 66 17 6 8 3 1 0 83 11 90
2014 EC-07 74 17 4 3 3 0 0 90 5 114
2014 EC-08 80 10 0 10 0 0 0 90 10 10
2011 EC 68 19 3 8 2 0 0 87 10 367
2011 EC-02 72 12 0 16 0 0 0 84 16 25
2011 EC-03 85 10 0 5 0 0 0 95 5 20
2011 EC-04 68 19 0 13 0 0 0 87 13 31
2011 EC-05 67 24 2 6 2 0 0 90 8 51
2011 EC-06 58 26 5 7 5 0 0 84 11 105
2011 EC-07 74 15 3 8 1 0 0 89 9 117
2011 EC-08 71 7 14 0 7 0 0 79 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 34 8 11 7 0 0 74 18 463
2019 EC-02 38 38 10 15 0 0 0 75 15 40
2019 EC-03 48 35 5 8 5 0 0 83 13 40
2019 EC-04 53 23 13 7 3 0 0 77 10 30
2019 EC-05 39 39 6 12 4 0 0 78 16 67
2019 EC-06 51 25 6 12 7 0 0 75 19 122
2019 EC-07 29 40 9 12 9 0 1 70 21 140
2017 EC 38 35 6 15 6 0 0 72 21 358
2017 EC-02 39 34 5 22 0 0 0 73 22 18
2017 EC-03 48 35 13 4 0 0 0 83 4 23
2017 EC-04 24 55 8 13 0 0 0 79 13 24
2017 EC-05 45 40 0 12 3 0 0 85 15 58
2017 EC-06 40 32 7 13 8 0 0 72 21 110
2017 EC-07 34 30 8 17 11 0 0 64 28 110
2014 EC 33 41 8 11 5 1 0 75 16 326
2014 EC-02 39 44 11 6 0 0 0 83 6 18
2014 EC-03 47 37 0 5 11 0 0 84 16 19
2014 EC-04 35 38 8 12 8 0 0 73 19 26
2014 EC-05 43 30 11 9 7 0 0 73 16 44
2014 EC-06 28 49 6 13 2 1 1 78 16 90
2014 EC-07 29 43 11 11 5 1 0 72 17 114
2014 EC-08 40 30 10 20 0 0 0 70 20 10
2011 EC 41 40 6 8 4 1 0 82 12 368
2011 EC-02 48 44 4 4 0 0 0 92 4 25
2011 EC-03 50 30 10 5 5 0 0 80 10 20
2011 EC-04 39 45 3 10 3 0 0 84 13 31
2011 EC-05 41 41 6 8 4 0 0 82 12 51
2011 EC-06 33 47 7 9 5 0 0 80 13 105
2011 EC-07 43 35 7 9 5 2 0 79 14 117
2011 EC-08 71 21 7 0 0 0 0 93 0 14

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 24 41 15 13 5 1 1 67 18 463
2019 EC-02 15 50 5 20 10 0 0 65 30 40
2019 EC-03 20 40 23 8 8 0 3 62 15 40
2019 EC-04 17 57 0 23 0 0 3 76 24 30
2019 EC-05 24 45 18 10 1 1 0 70 12 67
2019 EC-06 30 37 15 12 4 1 1 68 17 123
2019 EC-07 23 40 16 14 5 1 2 64 19 139
2018 EC 25 41 14 14 4 1 1 67 18 366
2018 EC-02 28 48 0 17 3 0 3 79 21 29
2018 EC-03 20 44 16 12 8 0 0 64 20 25
2018 EC-04 32 29 25 11 4 0 0 61 14 28
2018 EC-05 19 62 10 7 0 0 2 83 7 42
2018 EC-06 28 25 17 18 7 2 3 56 26 106
2018 EC-07 24 44 15 13 3 1 0 68 17 119
2017 EC 21 41 15 17 4 0 0 63 21 359
2017 EC-02 5 28 22 23 22 0 0 33 44 18
2017 EC-03 9 39 26 26 0 0 0 48 26 23
2017 EC-04 20 49 10 13 4 4 0 72 18 24
2017 EC-05 24 44 16 13 2 0 2 69 15 59
2017 EC-06 25 39 13 20 3 0 0 65 23 110
2017 EC-07 22 44 15 15 4 0 0 66 19 110
2014 EC 26 35 14 19 6 0 0 62 25 326
2014 EC-02 33 28 17 22 0 0 0 61 22 18
2014 EC-03 26 37 5 26 5 0 0 63 32 19
2014 EC-04 19 19 19 31 12 0 0 38 42 26
2014 EC-05 20 41 20 14 5 0 0 61 18 44
2014 EC-06 26 36 11 20 7 1 0 62 27 90
2014 EC-07 29 37 12 16 5 0 1 66 21 114
2014 EC-08 30 50 10 10 0 0 0 80 10 10
2011 EC 23 45 11 14 4 1 1 70 19 368
2011 EC-02 20 52 8 20 0 0 0 72 20 25
2011 EC-03 20 40 10 25 5 0 0 60 30 20
2011 EC-04 19 42 19 13 6 0 0 61 19 31
2011 EC-05 29 43 8 14 6 0 0 73 20 51
2011 EC-06 19 46 10 18 6 1 1 66 24 105
2011 EC-07 26 45 10 11 3 1 3 74 15 117
2011 EC-08 36 57 7 0 0 0 0 93 0 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 53 33 7 5 1 1 1 87 6 459
2019 EC-02 48 33 13 3 3 3 0 82 5 40
2019 EC-03 54 31 8 5 3 0 0 85 8 39
2019 EC-04 60 23 3 7 3 0 3 86 10 30
2019 EC-05 48 36 8 6 0 2 0 86 6 66
2019 EC-06 52 34 9 3 0 1 1 88 3 122
2019 EC-07 55 31 4 7 1 1 1 88 7 138
2017 EC 51 33 10 6 1 0 0 84 6 359
2017 EC-02 44 39 5 5 5 0 0 84 11 18
2017 EC-03 50 23 23 0 5 0 0 73 5 22
2017 EC-04 37 55 0 4 0 0 4 96 4 24
2017 EC-05 55 31 0 14 0 0 0 86 14 59
2017 EC-06 53 30 14 4 0 0 0 83 4 111
2017 EC-07 53 31 11 5 0 0 0 84 5 110
2014 EC 42 40 8 7 2 1 0 83 9 326
2014 EC-02 28 50 22 0 0 0 0 78 0 18
2014 EC-03 42 42 5 11 0 0 0 84 11 19
2014 EC-04 54 27 12 0 4 4 0 84 4 26
2014 EC-05 55 36 2 5 2 0 0 91 7 44
2014 EC-06 34 42 11 10 1 1 0 78 11 90
2014 EC-07 46 36 7 9 2 1 0 82 11 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 51 28 7 10 4 0 0 79 15 467
2019 EC-02 53 23 10 13 3 0 0 75 15 40
2019 EC-03 48 30 15 5 3 0 0 78 8 40
2019 EC-04 63 23 0 10 3 0 0 87 13 30
2019 EC-05 60 24 6 9 1 0 0 84 10 67
2019 EC-06 50 28 5 11 6 0 0 78 17 124
2019 EC-07 46 29 7 11 6 0 1 76 17 142
2018 EC 42 36 8 9 4 0 0 78 13 367
2018 EC-02 55 24 14 0 3 0 3 82 4 29
2018 EC-03 40 40 8 8 4 0 0 80 12 25
2018 EC-04 50 29 11 7 4 0 0 79 11 28
2018 EC-05 49 40 5 5 2 0 0 88 7 43
2018 EC-06 37 38 8 9 8 0 0 75 17 106
2018 EC-07 39 39 8 14 1 0 0 77 15 119
2017 EC 42 30 10 13 5 0 0 72 18 360
2017 EC-02 39 33 0 17 11 0 0 72 28 18
2017 EC-03 52 26 13 4 4 0 0 78 9 23
2017 EC-04 49 42 9 0 0 0 0 91 0 24
2017 EC-05 39 32 14 12 3 0 0 71 15 59
2017 EC-06 40 29 8 17 5 1 0 70 22 111
2017 EC-07 43 27 9 14 7 0 0 70 21 110
2014 EC 37 33 12 13 4 0 1 71 17 326
2014 EC-02 33 50 17 0 0 0 0 83 0 18
2014 EC-03 58 11 16 5 0 0 11 76 6 19
2014 EC-04 42 31 8 15 4 0 0 73 19 26
2014 EC-05 48 30 7 9 7 0 0 77 16 44
2014 EC-06 30 36 13 16 6 0 0 66 21 90
2014 EC-07 37 34 11 14 4 0 0 71 19 114
2014 EC-08 30 40 30 0 0 0 0 70 0 10
2011 EC 41 39 7 8 3 1 1 81 12 367
2011 EC-02 56 32 4 4 0 0 4 92 4 25
2011 EC-03 45 30 5 15 5 0 0 75 20 20
2011 EC-04 35 48 6 6 3 0 0 84 10 31
2011 EC-05 45 41 4 8 2 0 0 86 10 51
2011 EC-06 34 40 10 8 6 1 1 76 14 105
2011 EC-07 44 36 8 9 3 0 1 80 12 117
2011 EC-08 36 57 0 7 0 0 0 93 7 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 41 10 7 3 0 0 81 10 467
2019 EC-02 35 38 13 8 8 0 0 73 15 40
2019 EC-03 38 45 8 8 3 0 0 83 10 40
2019 EC-04 33 43 10 13 0 0 0 77 13 30
2019 EC-05 42 43 9 1 4 0 0 85 6 67
2019 EC-06 47 35 6 10 2 0 0 82 12 124
2019 EC-07 35 45 13 6 0 0 1 80 6 142
2018 EC 38 44 8 6 4 0 0 82 10 368
2018 EC-02 41 41 14 3 0 0 0 83 3 29
2018 EC-03 20 48 16 8 8 0 0 68 16 25
2018 EC-04 50 39 4 0 7 0 0 89 7 28
2018 EC-05 44 51 0 5 0 0 0 95 5 43
2018 EC-06 43 38 7 8 5 0 0 81 12 106
2018 EC-07 32 49 8 8 3 0 0 81 11 120
2017 EC 36 44 9 8 4 0 0 79 12 360
2017 EC-02 11 62 5 11 11 0 0 73 22 18
2017 EC-03 35 39 13 9 4 0 0 74 13 23
2017 EC-04 29 51 8 8 4 0 0 80 12 24
2017 EC-05 42 49 0 5 3 0 0 92 8 59
2017 EC-06 35 42 8 10 4 0 0 78 14 111
2017 EC-07 39 37 14 6 4 0 0 76 10 110
2014 EC 25 54 10 8 4 0 0 79 12 326
2014 EC-02 17 44 11 17 11 0 0 61 28 18
2014 EC-03 21 63 5 0 11 0 0 84 11 19
2014 EC-04 19 54 8 19 0 0 0 73 19 26
2014 EC-05 25 50 14 9 2 0 0 75 11 44
2014 EC-06 27 51 10 7 6 0 0 78 12 90
2014 EC-07 28 55 10 5 2 0 0 83 7 114
2014 EC-08 0 80 10 10 0 0 0 80 10 10
2011 EC 36 40 10 11 4 0 0 76 14 367
2011 EC-02 28 48 20 4 0 0 0 76 4 25
2011 EC-03 30 35 10 10 15 0 0 65 25 20
2011 EC-04 26 35 13 19 6 0 0 61 26 31
2011 EC-05 43 35 4 16 2 0 0 78 18 51
2011 EC-06 34 44 10 10 3 0 0 78 12 105
2011 EC-07 37 40 9 9 4 1 0 78 13 117
2011 EC-08 57 21 14 7 0 0 0 79 7 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 41 35 8 8 6 1 0 77 14 465
2019 EC-02 43 35 5 8 8 3 0 79 15 40
2019 EC-03 35 35 23 5 3 0 0 70 8 40
2019 EC-04 40 43 3 7 3 3 0 86 10 30
2019 EC-05 46 38 5 9 2 0 0 85 11 65
2019 EC-06 44 34 7 10 4 0 1 78 15 124
2019 EC-07 39 35 9 8 8 1 1 74 16 142
2018 EC 38 33 11 12 6 1 0 72 18 367
2018 EC-02 48 34 3 10 3 0 0 83 14 29
2018 EC-03 36 36 8 8 8 4 0 75 17 25
2018 EC-04 48 37 7 7 0 0 0 85 7 27
2018 EC-05 47 37 5 7 5 0 0 84 12 43
2018 EC-06 40 24 8 17 9 2 0 64 27 106
2018 EC-07 31 36 18 12 4 0 0 67 16 120
2017 EC 34 36 11 12 7 0 0 70 19 360
2017 EC-02 28 11 22 22 17 0 0 39 39 18
2017 EC-03 39 39 4 9 9 0 0 78 17 23
2017 EC-04 37 42 13 8 0 0 0 79 8 24
2017 EC-05 29 53 5 8 5 0 0 81 13 59
2017 EC-06 36 23 16 16 9 0 0 59 25 111
2017 EC-07 36 39 10 10 5 0 0 75 15 110
2014 EC 30 38 12 12 7 1 0 69 19 326
2014 EC-02 50 22 11 11 6 0 0 72 17 18
2014 EC-03 37 47 0 11 5 0 0 84 16 19
2014 EC-04 23 50 4 12 8 4 0 76 20 26
2014 EC-05 25 39 18 14 5 0 0 64 18 44
2014 EC-06 31 39 12 10 8 0 0 70 18 90
2014 EC-07 30 36 12 14 7 1 0 66 21 114
2014 EC-08 20 50 20 10 0 0 0 70 10 10
2011 EC 25 44 11 12 8 1 0 69 20 367
2011 EC-02 32 48 8 8 4 0 0 80 12 25
2011 EC-03 37 26 5 21 11 0 0 63 32 19
2011 EC-04 19 32 19 19 10 0 0 52 29 31
2011 EC-05 37 33 12 10 6 2 0 72 16 51
2011 EC-06 19 49 16 7 10 0 0 68 16 105
2011 EC-07 24 45 8 15 7 1 0 70 22 117
2011 EC-08 21 71 0 7 0 0 0 93 7 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 35 39 9 11 6 0 0 74 17 464
2019 EC-02 28 30 13 18 13 0 0 58 30 40
2019 EC-03 28 40 10 18 5 0 0 68 23 40
2019 EC-04 30 40 10 20 0 0 0 70 20 30
2019 EC-05 35 40 9 6 9 0 0 75 15 65
2019 EC-06 40 39 9 7 5 0 0 79 12 124
2019 EC-07 36 40 8 11 4 0 1 77 15 141
2018 EC 31 40 13 9 7 0 0 72 15 366
2018 EC-02 31 45 10 7 7 0 0 76 14 29
2018 EC-03 16 52 8 16 8 0 0 68 24 25
2018 EC-04 39 46 11 4 0 0 0 86 4 28
2018 EC-05 42 35 12 9 2 0 0 77 12 43
2018 EC-06 32 36 10 11 10 0 0 68 22 106
2018 EC-07 29 40 19 8 4 0 0 69 12 118
2017 EC 26 41 11 15 7 0 0 67 21 359
2017 EC-02 12 17 38 28 5 0 0 28 34 18
2017 EC-03 26 48 0 22 4 0 0 74 26 23
2017 EC-04 33 47 4 8 8 0 0 80 16 24
2017 EC-05 27 46 14 12 2 0 0 73 13 59
2017 EC-06 24 38 12 20 7 0 0 62 27 110
2017 EC-07 29 41 11 11 8 0 0 70 19 110

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 56 30 7 5 2 0 0 87 6 463
2019 EC-02 50 38 3 8 3 0 0 88 10 40
2019 EC-03 55 33 8 5 0 0 0 88 5 40
2019 EC-04 37 47 7 3 7 0 0 83 10 30
2019 EC-05 55 33 5 2 6 0 0 88 8 64
2019 EC-06 61 24 10 5 0 0 0 85 5 124
2019 EC-07 57 30 7 4 1 0 1 88 5 141
2018 EC 55 33 6 4 2 1 0 88 6 365
2018 EC-02 59 31 0 3 3 3 0 93 7 29
2018 EC-03 48 32 8 8 4 0 0 80 12 25
2018 EC-04 56 33 4 7 0 0 0 89 7 27
2018 EC-05 64 31 0 0 5 0 0 95 5 42
2018 EC-06 56 27 10 5 1 1 0 84 6 106
2018 EC-07 50 40 4 4 1 0 0 91 5 119
2017 EC 47 37 6 7 3 0 0 84 10 360
2017 EC-02 11 45 16 12 16 0 0 56 28 18
2017 EC-03 39 39 9 13 0 0 0 78 13 23
2017 EC-04 42 46 8 0 4 0 0 88 4 24
2017 EC-05 51 40 3 3 2 0 0 92 5 59
2017 EC-06 50 32 5 9 4 0 0 82 12 111
2017 EC-07 52 35 4 6 2 0 0 87 8 110
2014 EC 47 41 7 4 1 0 0 88 5 326
2014 EC-02 50 39 6 6 0 0 0 89 6 18
2014 EC-03 47 53 0 0 0 0 0 100 0 19
2014 EC-04 46 35 15 0 4 0 0 81 4 26
2014 EC-05 43 45 5 7 0 0 0 89 7 44
2014 EC-06 48 38 10 2 2 0 0 86 4 90
2014 EC-07 47 39 6 6 1 1 0 87 7 114
2014 EC-08 40 60 0 0 0 0 0 100 0 10
2011 EC 45 40 7 7 2 0 0 85 8 367
2011 EC-02 28 60 4 8 0 0 0 88 8 25
2011 EC-03 42 37 11 5 5 0 0 79 11 19
2011 EC-04 35 39 10 10 6 0 0 74 16 31
2011 EC-05 59 27 8 6 0 0 0 86 6 51
2011 EC-06 43 43 6 6 3 0 0 86 9 105
2011 EC-07 50 38 6 5 1 1 0 88 6 117
2011 EC-08 36 57 0 7 0 0 0 93 7 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 43 34 9 8 6 0 0 77 14 464
2019 EC-02 35 43 10 8 5 0 0 78 13 40
2019 EC-03 40 38 8 5 10 0 0 78 15 40
2019 EC-04 40 43 10 7 0 0 0 83 7 30
2019 EC-05 46 34 8 9 3 0 0 80 12 65
2019 EC-06 48 25 15 6 6 0 0 73 12 124
2019 EC-07 42 36 6 8 7 1 1 79 15 141
2018 EC 38 38 9 9 6 0 0 77 15 364
2018 EC-02 24 59 3 10 3 0 0 83 14 29
2018 EC-03 28 40 12 20 0 0 0 68 20 25
2018 EC-04 59 26 0 11 4 0 0 85 15 27
2018 EC-05 52 40 0 5 2 0 0 93 7 42
2018 EC-06 38 31 9 11 10 0 0 70 22 105
2018 EC-07 34 43 12 7 5 0 0 76 12 119
2017 EC 36 36 10 11 7 0 0 72 18 360
2017 EC-02 17 28 22 11 22 0 0 45 33 18
2017 EC-03 35 26 17 17 4 0 0 61 22 23
2017 EC-04 32 56 4 8 0 0 0 88 8 24
2017 EC-05 35 48 3 9 5 0 0 83 14 59
2017 EC-06 39 28 8 17 8 0 0 67 25 111
2017 EC-07 40 35 14 5 6 0 0 75 12 110

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 48 38 9 3 1 0 0 87 4 463
2019 EC-02 40 38 20 3 0 0 0 78 3 40
2019 EC-03 45 43 10 3 0 0 0 88 3 40
2019 EC-04 30 50 13 7 0 0 0 80 7 30
2019 EC-05 46 42 6 2 5 0 0 88 6 65
2019 EC-06 54 31 8 7 0 0 0 85 7 123
2019 EC-07 50 40 8 1 0 0 1 91 1 141
2018 EC 48 39 8 3 2 0 0 86 5 363
2018 EC-02 45 48 7 0 0 0 0 93 0 29
2018 EC-03 32 44 12 8 4 0 0 76 12 25
2018 EC-04 62 31 0 4 4 0 0 92 8 26
2018 EC-05 45 48 5 2 0 0 0 93 2 42
2018 EC-06 53 30 11 2 3 1 0 84 5 106
2018 EC-07 42 43 9 3 3 0 0 85 6 118
2017 EC 50 35 9 4 2 0 0 85 6 359
2017 EC-02 22 45 22 5 5 0 0 67 11 18
2017 EC-03 52 30 13 4 0 0 0 83 4 23
2017 EC-04 37 47 8 4 4 0 0 84 8 24
2017 EC-05 52 39 5 3 0 0 0 92 3 59
2017 EC-06 45 40 6 5 3 0 0 86 8 110
2017 EC-07 59 23 12 3 3 0 0 83 5 110
2014 EC 57 30 8 3 1 0 0 87 5 325
2014 EC-02 39 39 11 6 6 0 0 78 11 18
2014 EC-03 53 42 0 5 0 0 0 95 5 19
2014 EC-04 54 27 15 4 0 0 0 81 4 26
2014 EC-05 52 36 5 7 0 0 0 89 7 44
2014 EC-06 52 33 10 1 2 1 0 87 3 90
2014 EC-07 67 21 8 3 1 0 0 88 4 113
2014 EC-08 30 70 0 0 0 0 0 100 0 10
2011 EC 49 36 9 4 1 1 0 86 5 368
2011 EC-02 40 48 8 4 0 0 0 88 4 25
2011 EC-03 50 30 10 5 5 0 0 80 10 20
2011 EC-04 39 32 16 6 6 0 0 71 13 31
2011 EC-05 49 37 8 4 0 2 0 88 4 51
2011 EC-06 50 37 10 3 1 0 0 87 4 105
2011 EC-07 51 35 9 4 0 1 0 87 4 117
2011 EC-08 64 29 7 0 0 0 0 93 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 37 38 11 10 3 0 0 75 14 460
2019 EC-02 28 45 8 15 3 3 0 74 18 40
2019 EC-03 38 35 13 8 8 0 0 73 15 40
2019 EC-04 21 48 17 10 3 0 0 69 14 29
2019 EC-05 42 34 6 9 8 0 0 77 17 64
2019 EC-06 40 32 19 8 2 0 0 72 10 124
2019 EC-07 39 42 6 12 1 0 1 81 12 139
2018 EC 37 39 10 10 5 0 0 76 15 362
2018 EC-02 32 32 14 14 7 0 0 64 21 28
2018 EC-03 24 48 16 8 4 0 0 72 12 25
2018 EC-04 33 41 15 4 7 0 0 74 11 27
2018 EC-05 38 36 14 12 0 0 0 74 12 42
2018 EC-06 41 35 7 10 8 0 0 75 18 106
2018 EC-07 36 44 7 10 3 0 0 80 13 117
2017 EC 38 37 10 10 5 0 0 75 15 358
2017 EC-02 11 45 22 16 5 0 0 56 22 18
2017 EC-03 48 26 9 13 4 0 0 74 17 23
2017 EC-04 36 48 8 4 0 4 0 87 4 24
2017 EC-05 44 34 8 10 3 0 0 78 14 59
2017 EC-06 31 38 12 12 7 0 0 69 19 110
2017 EC-07 42 38 8 8 4 0 0 80 12 109
2014 EC 29 42 12 11 6 0 0 71 16 326
2014 EC-02 44 33 6 11 6 0 0 78 17 18
2014 EC-03 37 37 16 11 0 0 0 74 11 19
2014 EC-04 15 54 23 4 4 0 0 69 8 26
2014 EC-05 20 36 23 14 7 0 0 57 20 44
2014 EC-06 28 41 12 10 9 0 0 69 19 90
2014 EC-07 32 43 7 13 4 0 0 75 18 114
2014 EC-08 30 70 0 0 0 0 0 100 0 10
2011 EC 33 40 11 11 4 1 0 73 15 367
2011 EC-02 32 48 8 12 0 0 0 80 12 25
2011 EC-03 25 50 5 10 10 0 0 75 20 20
2011 EC-04 29 39 13 13 6 0 0 68 19 31
2011 EC-05 35 37 14 8 4 2 0 74 12 51
2011 EC-06 30 42 11 13 4 0 0 71 17 105
2011 EC-07 37 36 12 12 3 1 0 73 15 117
2011 EC-08 50 43 7 0 0 0 0 93 0 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 40 34 14 8 4 0 0 74 13 465
2019 EC-02 38 30 18 13 3 0 0 68 15 40
2019 EC-03 40 38 8 15 0 0 0 78 15 40
2019 EC-04 33 47 17 3 0 0 0 80 3 30
2019 EC-05 52 26 9 8 5 0 0 78 12 65
2019 EC-06 42 32 15 6 6 0 0 74 11 124
2019 EC-07 35 37 16 8 4 0 1 72 11 142
2018 EC 37 38 12 6 6 1 0 75 13 361
2018 EC-02 41 24 28 3 3 0 0 66 7 29
2018 EC-03 32 40 24 0 4 0 0 72 4 25
2018 EC-04 37 48 7 4 4 0 0 85 7 27
2018 EC-05 43 33 12 5 7 0 0 76 12 42
2018 EC-06 41 33 5 8 13 1 0 75 20 104
2018 EC-07 30 45 14 8 3 0 0 75 11 117
2017 EC 35 38 12 9 5 0 0 73 14 357
2017 EC-02 45 39 5 5 5 0 0 84 11 18
2017 EC-03 27 46 9 18 0 0 0 73 18 22
2017 EC-04 37 30 25 4 4 0 0 67 8 24
2017 EC-05 41 35 14 7 3 0 0 76 10 59
2017 EC-06 30 41 12 8 8 0 0 72 17 109
2017 EC-07 38 35 12 11 4 0 0 74 14 110
2014 EC 33 35 14 12 7 0 0 67 19 326
2014 EC-02 50 22 6 17 6 0 0 72 22 18
2014 EC-03 42 37 11 11 0 0 0 79 11 19
2014 EC-04 27 35 19 8 12 0 0 62 19 26
2014 EC-05 32 27 23 14 5 0 0 59 18 44
2014 EC-06 29 36 14 14 7 0 0 64 21 90
2014 EC-07 32 40 11 9 10 0 0 71 18 114
2014 EC-08 30 30 30 10 0 0 0 60 10 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 41 36 8 9 4 1 1 78 13 457
2019 EC-02 40 35 8 8 5 3 3 79 13 40
2019 EC-03 33 40 3 10 5 8 3 81 17 40
2019 EC-04 37 43 7 10 3 0 0 80 13 30
2019 EC-05 40 38 5 11 3 2 2 81 14 65
2019 EC-06 46 30 10 11 3 0 0 76 14 123
2019 EC-07 40 38 10 8 2 0 2 80 11 135
2018 EC 38 35 10 11 5 0 1 74 16 364
2018 EC-02 46 36 7 7 4 0 0 82 11 28
2018 EC-03 16 48 20 8 4 0 4 67 13 25
2018 EC-04 41 37 15 7 0 0 0 78 7 27
2018 EC-05 40 45 5 7 2 0 0 86 10 42
2018 EC-06 46 25 7 11 10 0 0 72 22 106
2018 EC-07 34 34 13 14 3 1 1 69 18 119
2017 EC 35 36 13 9 4 1 1 73 14 359
2017 EC-02 17 45 11 22 5 0 0 62 27 18
2017 EC-03 39 43 13 4 0 0 0 82 4 23
2017 EC-04 28 51 13 4 0 4 0 82 4 24
2017 EC-05 46 34 5 10 2 0 4 83 12 59
2017 EC-06 32 33 14 14 6 1 0 66 19 110
2017 EC-07 37 37 14 6 4 0 1 75 11 110
2014 EC 33 37 14 10 4 0 2 72 14 326
2014 EC-02 44 33 11 11 0 0 0 78 11 18
2014 EC-03 53 16 16 5 0 0 11 76 6 19
2014 EC-04 27 46 12 4 8 0 4 76 12 26
2014 EC-05 25 36 20 16 2 0 0 61 18 44
2014 EC-06 31 36 18 11 3 1 0 67 15 90
2014 EC-07 33 41 8 10 5 0 3 77 15 114
2014 EC-08 30 40 30 0 0 0 0 70 0 10
2011 EC 37 42 10 7 2 1 1 81 9 368
2011 EC-02 40 48 12 0 0 0 0 88 0 25
2011 EC-03 35 40 10 5 10 0 0 75 15 20
2011 EC-04 29 45 13 6 0 3 3 79 7 31
2011 EC-05 43 33 8 10 4 2 0 78 14 51
2011 EC-06 31 44 12 9 1 0 3 77 10 105
2011 EC-07 38 43 7 6 3 3 1 84 9 117
2011 EC-08 57 36 7 0 0 0 0 93 0 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 43 40 9 5 3 0 0 83 8 466
2019 EC-02 38 40 5 8 10 0 0 78 18 40
2019 EC-03 45 38 5 10 3 0 0 83 13 40
2019 EC-04 40 50 3 7 0 0 0 90 7 30
2019 EC-05 46 39 9 3 3 0 0 85 6 67
2019 EC-06 48 37 9 5 2 0 0 85 6 124
2019 EC-07 38 43 11 4 2 0 1 82 6 141
2018 EC 41 41 10 5 4 0 0 82 8 363
2018 EC-02 41 45 10 0 3 0 0 86 3 29
2018 EC-03 28 44 16 12 0 0 0 72 12 25
2018 EC-04 52 33 4 4 7 0 0 85 11 27
2018 EC-05 57 38 0 5 0 0 0 95 5 42
2018 EC-06 46 38 6 3 7 0 0 85 10 104
2018 EC-07 31 45 16 7 2 0 0 76 8 119
2017 EC 40 40 10 8 2 0 0 80 11 358
2017 EC-02 11 62 17 5 5 0 0 73 11 18
2017 EC-03 44 35 17 4 0 0 0 78 4 23
2017 EC-04 41 43 8 8 0 0 0 84 8 24
2017 EC-05 54 36 2 8 0 0 0 90 8 59
2017 EC-06 37 37 12 12 2 0 0 75 14 110
2017 EC-07 38 43 10 5 5 0 0 81 9 109
2014 EC 34 45 10 8 3 0 0 79 11 326
2014 EC-02 39 33 17 6 6 0 0 72 11 18
2014 EC-03 42 32 16 5 5 0 0 74 11 19
2014 EC-04 27 50 8 12 4 0 0 77 15 26
2014 EC-05 34 39 14 14 0 0 0 73 14 44
2014 EC-06 33 48 10 6 3 0 0 81 9 90
2014 EC-07 36 46 7 8 4 0 0 81 11 114
2014 EC-08 10 70 20 0 0 0 0 80 0 10
2011 EC 41 38 8 9 3 0 0 79 13 368
2011 EC-02 28 60 8 4 0 0 0 88 4 25
2011 EC-03 40 30 10 5 15 0 0 70 20 20
2011 EC-04 26 42 13 10 10 0 0 68 19 31
2011 EC-05 51 33 4 10 2 0 0 84 12 51
2011 EC-06 39 40 10 9 2 0 0 79 10 105
2011 EC-07 41 39 6 10 3 1 0 81 13 117
2011 EC-08 64 14 7 14 0 0 0 79 14 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 28 33 24 10 4 0 0 62 14 464
2019 EC-02 50 25 18 8 0 0 0 75 8 40
2019 EC-03 28 45 15 10 3 0 0 73 13 40
2019 EC-04 50 30 17 3 0 0 0 80 3 30
2019 EC-05 28 39 28 3 1 0 0 67 4 67
2019 EC-06 22 38 25 12 3 0 0 60 16 122
2019 EC-07 23 27 28 13 9 0 1 51 21 141
2018 EC 23 36 24 11 6 0 1 59 17 367
2018 EC-02 38 34 24 0 0 0 3 75 0 29
2018 EC-03 28 44 28 0 0 0 0 72 0 25
2018 EC-04 25 43 25 7 0 0 0 68 7 28
2018 EC-05 16 47 19 19 0 0 0 63 19 43
2018 EC-06 19 33 31 11 6 0 0 52 17 106
2018 EC-07 23 30 19 15 12 0 1 53 27 119
2017 EC 20 40 23 13 5 0 0 59 18 360
2017 EC-02 22 56 22 0 0 0 0 78 0 18
2017 EC-03 39 44 17 0 0 0 0 83 0 23
2017 EC-04 20 54 17 8 0 0 0 75 8 24
2017 EC-05 13 37 36 12 2 0 0 51 14 59
2017 EC-06 22 39 19 16 4 0 0 61 20 111
2017 EC-07 17 33 24 17 9 0 0 50 26 110
2014 EC 23 42 21 10 4 0 0 65 14 326
2014 EC-02 39 44 6 11 0 0 0 83 11 18
2014 EC-03 16 53 26 5 0 0 0 68 5 19
2014 EC-04 27 35 23 8 8 0 0 62 15 26
2014 EC-05 25 43 23 9 0 0 0 68 9 44
2014 EC-06 21 39 24 12 3 0 0 60 16 90
2014 EC-07 22 42 19 10 6 1 0 65 16 114
2014 EC-08 10 50 20 10 10 0 0 60 20 10
2011 EC 26 37 26 7 3 0 0 63 10 367
2011 EC-02 52 28 16 4 0 0 0 80 4 25
2011 EC-03 30 60 5 0 5 0 0 90 5 20
2011 EC-04 45 35 19 0 0 0 0 81 0 31
2011 EC-05 20 45 25 6 4 0 0 65 10 51
2011 EC-06 18 32 33 11 5 0 0 50 16 105
2011 EC-07 25 38 28 7 2 1 0 63 9 116
2011 EC-08 21 36 29 7 7 0 0 57 14 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 9 23 38 21 6 1 1 28 33 465
2019 EC-02 8 20 33 35 5 0 0 40 28 40
2019 EC-03 18 35 23 20 3 3 0 23 54 40
2019 EC-04 10 17 40 23 7 3 0 31 28 30
2019 EC-05 6 22 45 18 7 1 0 26 29 67
2019 EC-06 5 20 42 22 8 1 2 31 26 123
2019 EC-07 12 23 39 19 6 0 1 25 36 142
2018 EC 9 27 39 19 4 1 1 23 37 365
2018 EC-02 10 21 34 24 0 3 7 27 35 29
2018 EC-03 21 38 33 4 0 0 4 4 61 24
2018 EC-04 4 32 36 25 4 0 0 29 36 28
2018 EC-05 5 28 44 19 2 2 0 21 33 43
2018 EC-06 13 25 39 17 5 2 0 22 38 106
2018 EC-07 5 26 42 22 4 1 0 26 32 118
2017 EC 12 25 36 21 5 0 2 26 37 357
2017 EC-02 16 39 28 11 0 0 6 12 59 18
2017 EC-03 26 22 22 17 9 0 4 27 50 23
2017 EC-04 8 21 42 25 4 0 0 29 29 24
2017 EC-05 15 12 39 26 5 2 2 32 28 59
2017 EC-06 7 29 33 25 4 0 2 30 37 110
2017 EC-07 10 27 38 18 5 0 1 24 38 109
2014 EC 11 22 43 20 4 0 1 24 33 324
2014 EC-02 6 28 33 22 11 0 0 33 33 18
2014 EC-03 11 16 47 21 5 0 0 26 26 19
2014 EC-04 8 31 46 12 4 0 0 15 38 26
2014 EC-05 14 23 37 16 5 0 5 22 39 43
2014 EC-06 9 18 50 17 3 1 2 21 28 90
2014 EC-07 12 22 39 25 3 0 0 27 34 113
2014 EC-08 10 30 50 10 0 0 0 10 40 10
2011 EC 12 23 42 17 4 1 1 22 35 367
2011 EC-02 4 32 28 24 4 4 4 30 39 25
2011 EC-03 20 15 35 10 15 0 5 26 37 20
2011 EC-04 10 26 35 29 0 0 0 29 35 31
2011 EC-05 8 18 45 24 6 0 0 29 25 51
2011 EC-06 13 25 43 16 2 1 0 18 38 105
2011 EC-07 15 21 44 15 4 1 0 19 37 117
2011 EC-08 0 21 71 0 7 0 0 7 21 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 6 12 24 37 18 2 1 57 18 464
2019 EC-02 8 3 23 35 25 8 0 65 11 40
2019 EC-03 13 10 23 33 20 3 0 54 23 40
2019 EC-04 10 7 17 50 13 3 0 66 17 30
2019 EC-05 4 13 25 37 18 0 1 56 18 67
2019 EC-06 4 14 21 38 17 3 2 58 19 121
2019 EC-07 4 13 27 37 16 1 2 55 18 142
2018 EC 7 16 27 33 14 2 2 48 24 364
2018 EC-02 3 10 24 31 14 7 10 54 17 29
2018 EC-03 13 25 21 25 13 0 4 39 39 24
2018 EC-04 4 11 29 36 21 0 0 57 14 28
2018 EC-05 5 9 16 47 21 2 0 69 14 43
2018 EC-06 9 17 32 29 10 4 0 40 27 105
2018 EC-07 6 17 26 36 13 0 2 50 23 118
2017 EC 6 12 31 33 15 2 2 50 18 359
2017 EC-02 12 16 16 27 22 0 6 53 30 18
2017 EC-03 17 0 26 30 13 9 4 50 20 23
2017 EC-04 4 12 22 38 20 4 0 61 17 24
2017 EC-05 7 12 34 25 17 4 2 45 20 59
2017 EC-06 5 16 26 37 13 0 2 51 22 111
2017 EC-07 2 11 38 33 13 1 2 47 13 109
2014 EC 5 14 25 38 15 2 2 55 19 325
2014 EC-02 0 6 11 44 33 6 0 82 6 18
2014 EC-03 5 5 26 32 21 5 5 59 12 19
2014 EC-04 8 12 35 38 8 0 0 46 19 26
2014 EC-05 9 12 35 26 14 2 2 41 22 43
2014 EC-06 3 13 24 38 16 3 2 56 18 90
2014 EC-07 4 18 22 42 14 0 0 56 22 114
2014 EC-08 0 20 30 40 10 0 0 50 20 10
2011 EC 6 14 28 33 15 3 2 50 20 367
2011 EC-02 8 12 20 36 12 8 4 55 23 25
2011 EC-03 15 25 10 25 15 0 10 44 44 20
2011 EC-04 6 16 32 19 26 0 0 45 23 31
2011 EC-05 2 18 25 31 16 8 0 51 21 51
2011 EC-06 5 11 33 32 16 2 0 50 17 105
2011 EC-07 7 12 29 38 11 2 1 51 19 117
2011 EC-08 0 7 29 36 21 0 7 62 8 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 16 17 30 26 10 0 1 36 33 465
2019 EC-02 20 13 28 25 13 3 0 38 33 40
2019 EC-03 18 23 25 28 8 0 0 35 40 40
2019 EC-04 3 23 30 30 13 0 0 43 27 30
2019 EC-05 16 18 34 22 9 0 0 31 34 67
2019 EC-06 15 14 28 30 13 0 0 43 28 123
2019 EC-07 18 15 34 23 8 1 2 32 33 142
2018 EC 17 17 32 21 11 1 1 33 35 365
2018 EC-02 7 21 34 17 10 7 3 31 31 29
2018 EC-03 29 25 25 8 8 0 4 17 57 24
2018 EC-04 21 11 29 21 14 4 0 37 33 28
2018 EC-05 9 16 40 21 14 0 0 35 26 43
2018 EC-06 22 17 23 27 9 1 1 38 39 106
2018 EC-07 14 18 36 21 12 0 0 33 31 118
2017 EC 15 16 31 27 10 0 1 37 31 357
2017 EC-02 27 12 16 34 5 0 6 41 41 18
2017 EC-03 22 22 26 13 17 0 0 31 43 23
2017 EC-04 8 20 30 21 13 4 4 37 30 24
2017 EC-05 15 8 36 27 14 0 0 41 24 59
2017 EC-06 13 19 32 28 7 0 1 35 32 110
2017 EC-07 14 17 29 29 8 0 2 38 32 109
2014 EC 17 22 30 21 8 2 1 30 39 326
2014 EC-02 17 11 33 6 22 11 0 31 31 18
2014 EC-03 26 26 32 11 0 5 0 11 56 19
2014 EC-04 27 23 31 19 0 0 0 19 50 26
2014 EC-05 16 20 36 18 5 2 2 24 38 44
2014 EC-06 13 21 23 28 11 1 2 40 36 90
2014 EC-07 15 25 31 20 9 1 0 29 40 114
2014 EC-08 10 10 50 20 10 0 0 30 20 10
2011 EC 17 20 32 20 8 2 1 29 39 367
2011 EC-02 8 28 36 16 8 4 0 25 38 25
2011 EC-03 35 10 30 15 10 0 0 25 45 20
2011 EC-04 16 19 32 23 10 0 0 32 35 31
2011 EC-05 18 25 25 18 10 4 0 29 45 51
2011 EC-06 14 21 34 23 6 2 0 29 36 105
2011 EC-07 21 15 31 21 9 2 1 31 38 117
2011 EC-08 0 36 43 14 0 0 7 15 38 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 13 24 33 22 7 0 1 29 37 467
2019 EC-02 8 18 30 30 10 5 0 42 26 40
2019 EC-03 15 20 18 35 13 0 0 48 35 40
2019 EC-04 10 13 30 33 13 0 0 47 23 30
2019 EC-05 10 24 39 21 6 0 0 27 34 67
2019 EC-06 14 23 34 23 6 0 2 29 37 124
2019 EC-07 15 30 37 13 4 0 1 17 46 142
2018 EC 13 22 39 20 4 1 1 24 36 359
2018 EC-02 14 7 31 34 3 7 3 42 23 29
2018 EC-03 4 26 39 22 4 0 4 27 32 23
2018 EC-04 7 14 43 29 4 4 0 33 22 28
2018 EC-05 10 20 44 24 2 0 0 27 29 41
2018 EC-06 18 25 37 15 5 0 0 20 43 104
2018 EC-07 14 24 41 16 4 0 1 21 38 117
2017 EC 10 22 42 20 6 0 1 26 32 358
2017 EC-02 0 22 44 17 11 0 6 30 23 18
2017 EC-03 18 9 48 13 9 0 4 23 27 23
2017 EC-04 8 9 34 38 12 0 0 50 17 24
2017 EC-05 5 24 50 13 8 0 0 22 29 59
2017 EC-06 12 25 37 21 4 0 1 25 37 109
2017 EC-07 10 24 42 21 3 0 1 24 34 110
2014 EC 8 20 43 23 5 0 0 28 29 325
2014 EC-02 0 28 22 28 22 0 0 50 28 18
2014 EC-03 11 11 53 26 0 0 0 26 21 19
2014 EC-04 8 35 35 19 4 0 0 23 42 26
2014 EC-05 12 9 44 26 7 0 2 33 21 43
2014 EC-06 6 26 44 19 4 1 0 24 31 90
2014 EC-07 11 16 46 25 3 0 0 27 26 114
2014 EC-08 0 20 50 30 0 0 0 30 20 10
2011 EC 10 22 36 25 6 1 1 31 33 366
2011 EC-02 0 20 16 48 16 0 0 64 20 25
2011 EC-03 15 0 50 20 10 0 5 32 16 20
2011 EC-04 10 10 39 29 13 0 0 42 19 31
2011 EC-05 6 24 31 29 8 2 0 38 30 51
2011 EC-06 13 20 42 20 4 1 0 24 34 105
2011 EC-07 10 29 34 22 3 1 1 25 40 116
2011 EC-08 0 43 29 21 7 0 0 29 43 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 11 21 27 25 13 2 2 39 33 465
2019 EC-02 13 20 13 30 20 5 0 53 34 40
2019 EC-03 15 10 25 23 25 3 0 49 26 40
2019 EC-04 10 17 17 23 30 3 0 55 28 30
2019 EC-05 8 20 29 28 14 2 0 42 28 65
2019 EC-06 10 20 28 30 7 1 4 39 31 124
2019 EC-07 11 25 33 18 8 1 2 28 38 142
2018 EC 14 27 28 20 7 2 2 28 43 363
2018 EC-02 3 31 7 34 10 3 10 52 40 29
2018 EC-03 13 38 13 33 4 0 0 38 50 24
2018 EC-04 7 11 46 25 11 0 0 36 18 28
2018 EC-05 12 21 26 23 9 7 2 36 36 43
2018 EC-06 18 27 28 17 5 3 2 23 48 106
2018 EC-07 15 31 34 14 7 0 0 21 46 116
2017 EC 15 24 30 19 8 1 3 28 41 358
2017 EC-02 0 33 22 17 16 5 6 38 37 18
2017 EC-03 26 22 9 26 9 0 9 38 53 23
2017 EC-04 8 21 22 29 16 0 5 47 30 24
2017 EC-05 17 26 34 16 9 0 0 24 42 59
2017 EC-06 16 20 30 24 6 0 3 31 38 110
2017 EC-07 14 26 35 14 6 1 4 21 42 110
2014 EC 12 28 32 17 7 3 2 25 41 326
2014 EC-02 0 22 11 33 17 17 0 60 27 18
2014 EC-03 11 21 42 11 5 0 11 18 35 19
2014 EC-04 15 23 35 15 8 4 0 24 40 26
2014 EC-05 18 18 36 14 7 0 7 22 39 44
2014 EC-06 9 39 26 12 9 3 2 22 51 90
2014 EC-07 12 26 34 20 5 2 0 26 39 114
2014 EC-08 10 20 40 30 0 0 0 30 30 10
2011 EC 11 24 31 21 8 3 3 31 37 367
2011 EC-02 4 20 24 24 20 4 4 48 26 25
2011 EC-03 15 15 35 10 10 5 10 24 35 20
2011 EC-04 3 32 23 19 19 3 0 40 37 31
2011 EC-05 14 20 27 25 6 6 2 34 36 51
2011 EC-06 10 25 34 21 5 3 2 27 37 105
2011 EC-07 15 23 31 21 6 1 3 28 40 117
2011 EC-08 0 36 36 7 21 0 0 29 36 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 10 14 31 26 15 2 1 43 25 466
2019 EC-02 10 13 25 28 15 10 0 47 25 40
2019 EC-03 20 8 20 30 20 3 0 51 28 40
2019 EC-04 10 7 40 10 27 7 0 39 18 30
2019 EC-05 10 13 39 21 16 0 0 37 24 67
2019 EC-06 10 17 25 30 15 2 2 46 28 124
2019 EC-07 8 18 33 27 11 1 2 39 27 142
2018 EC 14 21 34 21 6 3 2 28 37 360
2018 EC-02 3 24 28 17 7 10 10 30 35 29
2018 EC-03 17 33 29 13 4 0 4 17 52 24
2018 EC-04 0 14 36 36 11 4 0 48 15 28
2018 EC-05 14 26 26 19 12 2 0 32 41 42
2018 EC-06 20 24 33 16 5 2 1 21 45 106
2018 EC-07 13 18 39 25 4 1 1 29 31 114
2017 EC 9 22 32 22 10 3 3 33 33 355
2017 EC-02 0 33 34 16 11 0 6 29 35 18
2017 EC-03 22 17 30 4 13 5 9 20 45 23
2017 EC-04 4 19 32 27 9 9 0 39 25 22
2017 EC-05 12 20 26 27 14 2 0 41 32 59
2017 EC-06 8 22 31 26 7 1 4 35 32 109
2017 EC-07 8 24 35 18 9 3 3 28 34 110
2014 EC 8 12 34 30 11 2 2 43 21 325
2014 EC-02 0 6 33 17 28 11 6 53 7 18
2014 EC-03 11 6 17 39 22 0 6 65 18 18
2014 EC-04 19 8 35 31 4 4 0 36 28 26
2014 EC-05 11 11 41 25 7 2 2 33 24 44
2014 EC-06 6 17 36 30 8 2 2 40 23 90
2014 EC-07 7 13 34 34 10 1 1 45 21 114
2014 EC-08 0 10 30 30 30 0 0 60 10 10
2011 EC 10 17 32 26 11 4 1 38 28 367
2011 EC-02 16 12 20 20 12 20 0 40 35 25
2011 EC-03 15 10 20 45 5 0 5 53 26 20
2011 EC-04 13 13 32 26 16 0 0 42 26 31
2011 EC-05 6 16 33 29 12 4 0 43 22 51
2011 EC-06 11 17 30 25 12 4 0 39 30 105
2011 EC-07 8 20 38 24 8 1 3 33 28 117
2011 EC-08 0 43 21 14 21 0 0 36 43 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 12 22 33 20 11 1 1 31 35 465
2019 EC-02 13 23 25 25 10 5 0 37 37 40
2019 EC-03 18 18 30 20 15 0 0 35 35 40
2019 EC-04 7 13 40 23 13 3 0 38 21 30
2019 EC-05 12 25 37 19 6 0 0 25 37 67
2019 EC-06 10 15 36 23 15 1 0 37 26 124
2019 EC-07 14 28 32 17 7 0 2 25 43 141
2018 EC 16 24 30 21 6 2 1 28 42 364
2018 EC-02 3 17 28 21 10 10 10 39 26 29
2018 EC-03 17 29 42 4 4 4 0 9 48 24
2018 EC-04 11 25 32 25 7 0 0 32 36 28
2018 EC-05 12 23 33 26 5 2 0 31 36 43
2018 EC-06 21 24 25 21 9 1 0 30 45 105
2018 EC-07 17 27 29 22 3 2 0 26 45 118
2017 EC 13 21 34 21 8 1 2 29 36 357
2017 EC-02 28 16 28 22 0 0 6 23 47 18
2017 EC-03 9 17 39 17 13 0 4 32 27 23
2017 EC-04 8 12 30 24 12 4 9 42 23 24
2017 EC-05 17 21 29 25 9 0 0 34 37 59
2017 EC-06 14 18 37 19 9 2 1 29 33 109
2017 EC-07 11 29 31 21 5 1 2 27 41 110
2014 EC 14 24 34 21 6 1 1 27 38 326
2014 EC-02 22 22 17 17 22 0 0 39 44 18
2014 EC-03 16 11 53 16 0 5 0 17 28 19
2014 EC-04 27 23 31 19 0 0 0 19 50 26
2014 EC-05 14 20 34 25 2 2 2 29 36 44
2014 EC-06 9 24 34 24 3 1 3 29 35 90
2014 EC-07 13 27 34 17 9 0 0 25 40 114
2014 EC-08 0 30 50 20 0 0 0 20 30 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 17 28 34 15 5 0 0 20 46 464
2019 EC-02 10 33 38 15 5 0 0 20 43 40
2019 EC-03 20 25 33 15 8 0 0 23 45 40
2019 EC-04 17 20 37 17 10 0 0 27 37 30
2019 EC-05 18 21 34 22 4 0 0 27 39 67
2019 EC-06 11 31 33 20 6 0 0 25 41 123
2019 EC-07 24 33 31 7 3 1 1 10 58 141
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 75 15 5 4 2 0 0 90 5 463
2019 EC-02 78 8 5 5 3 0 3 87 8 40
2019 EC-03 78 13 5 3 3 0 0 90 5 40
2019 EC-04 87 13 0 0 0 0 0 100 0 30
2019 EC-05 78 12 6 4 0 0 0 90 4 67
2019 EC-06 72 18 4 3 2 0 0 90 6 122
2019 EC-07 71 17 4 4 2 0 1 89 6 140
2017 EC 75 16 5 3 1 0 1 91 4 358
2017 EC-02 61 17 6 16 0 0 0 78 16 18
2017 EC-03 83 9 0 4 0 0 4 95 5 23
2017 EC-04 67 25 8 0 0 0 0 92 0 24
2017 EC-05 85 10 2 0 2 0 2 97 2 58
2017 EC-06 69 20 6 3 2 0 0 89 5 110
2017 EC-07 76 15 4 3 1 0 1 92 4 110
2014 EC 76 16 4 4 1 0 0 91 5 325
2014 EC-02 67 17 6 6 6 0 0 83 11 18
2014 EC-03 74 16 5 5 0 0 0 89 5 19
2014 EC-04 62 27 0 8 4 0 0 88 12 26
2014 EC-05 80 11 5 2 2 0 0 91 5 44
2014 EC-06 69 19 7 6 0 0 0 88 6 90
2014 EC-07 85 11 2 3 0 0 0 96 3 113
2014 EC-08 80 20 0 0 0 0 0 100 0 10
2011 EC 71 17 6 5 1 0 0 88 6 368
2011 EC-02 72 8 8 4 8 0 0 80 12 25
2011 EC-03 95 0 5 0 0 0 0 95 0 20
2011 EC-04 68 19 3 10 0 0 0 87 10 31
2011 EC-05 73 16 8 4 0 0 0 88 4 51
2011 EC-06 70 16 8 6 0 0 0 87 6 105
2011 EC-07 67 25 3 4 0 0 1 92 4 117
2011 EC-08 79 0 14 0 7 0 0 79 7 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 33 24 12 9 7 10 5 67 19 464
2019 EC-02 30 23 5 8 10 15 10 70 23 40
2019 EC-03 28 31 8 8 13 10 3 68 24 39
2019 EC-04 40 13 20 3 7 7 10 64 12 30
2019 EC-05 34 24 12 12 6 9 3 66 20 67
2019 EC-06 38 17 13 12 4 9 7 65 19 123
2019 EC-07 30 30 11 8 7 11 3 70 17 141
2018 EC 27 28 13 10 7 10 5 65 20 367
2018 EC-02 38 21 3 7 14 10 7 71 25 29
2018 EC-03 24 24 28 4 4 8 8 57 10 25
2018 EC-04 36 43 4 4 11 0 4 81 15 28
2018 EC-05 33 21 14 7 0 19 7 72 9 43
2018 EC-06 25 25 12 12 9 12 4 60 26 106
2018 EC-07 22 32 13 13 7 7 7 62 22 119
2017 EC 28 25 16 10 6 7 8 63 18 358
2017 EC-02 12 22 17 11 28 11 0 38 44 18
2017 EC-03 35 22 22 4 9 4 4 62 14 23
2017 EC-04 37 29 17 0 0 4 13 80 0 24
2017 EC-05 30 27 14 11 3 10 5 67 17 58
2017 EC-06 26 26 14 13 5 5 11 62 21 110
2017 EC-07 29 24 16 10 6 5 9 62 19 110
2014 EC 33 28 12 10 7 4 5 67 19 326
2014 EC-02 28 33 11 0 0 11 17 85 0 18
2014 EC-03 26 32 5 0 16 11 11 73 20 19
2014 EC-04 31 31 12 12 12 0 4 64 24 26
2014 EC-05 34 23 14 14 5 5 7 64 21 44
2014 EC-06 31 27 11 11 8 9 3 66 22 90
2014 EC-07 37 28 13 11 7 0 4 67 19 114
2014 EC-08 20 50 30 0 0 0 0 70 0 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 53 26 7 8 6 0 0 79 14 463
2019 EC-02 53 25 8 5 8 3 0 79 13 40
2019 EC-03 54 23 8 8 8 0 0 77 15 39
2019 EC-04 57 20 7 13 3 0 0 77 17 30
2019 EC-05 46 36 1 10 6 0 0 82 16 67
2019 EC-06 52 27 9 8 3 0 0 80 11 122
2019 EC-07 55 24 7 7 6 1 1 80 13 141
2018 EC 46 30 6 11 6 1 0 76 17 366
2018 EC-02 48 24 3 21 3 0 0 72 24 29
2018 EC-03 48 28 12 8 4 0 0 76 12 25
2018 EC-04 54 25 7 4 7 4 0 81 11 28
2018 EC-05 49 30 5 12 5 0 0 79 16 43
2018 EC-06 44 29 7 9 8 3 0 76 17 106
2018 EC-07 44 31 5 13 6 1 0 76 19 118
2017 EC 47 26 10 12 5 1 0 73 17 358
2017 EC-02 22 28 11 17 22 0 0 50 39 18
2017 EC-03 39 31 13 9 9 0 0 70 17 23
2017 EC-04 45 38 8 9 0 0 0 83 9 24
2017 EC-05 48 26 12 12 2 0 0 74 14 58
2017 EC-06 42 25 11 16 6 1 0 67 22 110
2017 EC-07 60 20 7 9 4 1 0 81 13 110
2014 EC 46 28 11 10 5 0 0 74 14 326
2014 EC-02 44 33 11 11 0 0 0 78 11 18
2014 EC-03 58 26 0 16 0 0 0 84 16 19
2014 EC-04 35 35 12 12 8 0 0 69 19 26
2014 EC-05 50 23 16 9 2 0 0 73 11 44
2014 EC-06 41 34 9 10 6 0 0 76 16 90
2014 EC-07 50 21 14 8 7 0 0 71 15 114
2014 EC-08 40 50 10 0 0 0 0 90 0 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 60 27 5 5 2 0 0 87 8 464
2019 EC-02 60 30 3 3 5 0 0 90 8 40
2019 EC-03 64 28 3 0 5 0 0 92 5 39
2019 EC-04 60 23 7 10 0 0 0 83 10 30
2019 EC-05 57 27 7 7 1 0 0 84 9 67
2019 EC-06 59 29 6 4 2 0 0 89 6 123
2019 EC-07 58 29 5 6 1 0 1 88 7 141
2018 EC 57 30 5 6 2 0 0 87 8 364
2018 EC-02 62 21 3 14 0 0 0 83 14 29
2018 EC-03 52 40 4 4 0 0 0 92 4 25
2018 EC-04 64 25 0 7 4 0 0 89 11 28
2018 EC-05 56 40 2 2 0 0 0 95 2 43
2018 EC-06 53 29 5 9 4 0 0 83 13 103
2018 EC-07 59 29 7 3 2 0 0 88 5 119
2017 EC 52 34 6 7 1 1 0 86 8 360
2017 EC-02 28 39 11 17 5 0 0 66 22 18
2017 EC-03 52 30 4 13 0 0 0 83 13 23
2017 EC-04 64 28 8 0 0 0 0 92 0 24
2017 EC-05 51 36 5 7 0 2 0 88 7 59
2017 EC-06 50 36 7 7 0 0 0 86 7 111
2017 EC-07 57 31 4 7 1 0 0 87 8 110
2014 EC 53 36 5 6 1 0 0 89 6 326
2014 EC-02 56 33 11 0 0 0 0 89 0 18
2014 EC-03 47 42 5 5 0 0 0 89 5 19
2014 EC-04 35 50 12 4 0 0 0 85 4 26
2014 EC-05 59 30 2 7 2 0 0 89 9 44
2014 EC-06 51 38 4 7 0 0 0 89 7 90
2014 EC-07 55 32 4 6 2 0 0 88 8 114
2014 EC-08 60 40 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 54 33 7 5 2 0 0 87 6 461
2019 EC-02 38 40 15 5 3 0 0 78 8 40
2019 EC-03 44 46 5 3 3 0 0 90 5 39
2019 EC-04 57 40 3 0 0 0 0 97 0 30
2019 EC-05 54 30 6 9 1 0 0 84 10 67
2019 EC-06 55 33 6 4 1 1 0 89 5 121
2019 EC-07 58 28 7 5 1 0 1 86 6 140
2018 EC 49 33 10 5 2 1 0 83 7 365
2018 EC-02 41 38 3 10 3 3 0 82 14 29
2018 EC-03 48 36 12 4 0 0 0 84 4 25
2018 EC-04 61 29 0 7 4 0 0 89 11 28
2018 EC-05 51 37 9 2 0 0 0 88 2 43
2018 EC-06 45 32 11 6 5 1 0 78 11 105
2018 EC-07 50 33 11 4 1 1 0 84 5 118
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 65 20 8 3 3 1 1 86 6 467
2019 EC-02 30 35 20 5 5 3 3 68 11 40
2019 EC-03 60 20 10 3 3 3 3 84 5 40
2019 EC-04 57 27 7 7 0 3 0 86 7 30
2019 EC-05 73 12 7 4 3 0 0 85 7 67
2019 EC-06 68 22 6 1 2 1 0 90 3 124
2019 EC-07 73 17 6 2 2 0 1 90 4 142

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 47 31 9 7 6 1 0 78 13 464
2019 EC-02 31 44 13 3 8 3 0 76 11 39
2019 EC-03 50 30 5 10 5 0 0 80 15 40
2019 EC-04 47 30 3 17 0 3 0 79 17 30
2019 EC-05 47 35 5 9 5 0 0 82 14 66
2019 EC-06 52 29 8 4 6 1 0 82 10 124
2019 EC-07 45 28 13 7 6 0 1 74 13 141
2018 EC 43 32 10 9 5 1 0 76 14 363
2018 EC-02 59 28 3 10 0 0 0 86 10 29
2018 EC-03 52 28 4 12 4 0 0 80 16 25
2018 EC-04 50 32 11 7 0 0 0 82 7 28
2018 EC-05 40 44 7 5 2 0 2 86 7 43
2018 EC-06 39 25 12 12 9 4 0 67 21 103
2018 EC-07 39 36 10 9 5 1 0 75 15 118
2017 EC 43 31 11 10 6 0 1 74 16 360
2017 EC-02 34 33 0 22 11 0 0 67 33 18
2017 EC-03 44 35 9 13 0 0 0 78 13 23
2017 EC-04 41 38 8 0 8 0 4 83 8 24
2017 EC-05 46 32 8 10 3 0 0 78 14 59
2017 EC-06 40 30 13 10 7 0 1 70 17 111
2017 EC-07 45 30 11 10 4 0 0 75 14 110
2014 EC 40 33 13 8 5 1 0 74 13 326
2014 EC-02 44 44 6 0 6 0 0 89 6 18
2014 EC-03 68 21 5 5 0 0 0 89 5 19
2014 EC-04 35 42 8 12 0 4 0 80 12 26
2014 EC-05 39 36 11 9 2 2 0 77 12 44
2014 EC-06 39 31 14 8 7 1 0 71 15 90
2014 EC-07 37 31 17 8 7 1 0 68 15 114
2014 EC-08 40 50 10 0 0 0 0 90 0 10
2011 EC 34 39 11 11 6 1 0 73 17 367
2011 EC-02 32 44 8 12 4 0 0 76 16 25
2011 EC-03 30 25 25 15 5 0 0 55 20 20
2011 EC-04 35 29 19 13 3 0 0 65 16 31
2011 EC-05 41 35 4 14 6 0 0 76 20 51
2011 EC-06 30 38 14 10 8 1 0 68 17 105
2011 EC-07 34 43 7 9 5 1 0 78 15 116
2011 EC-08 29 57 7 7 0 0 0 86 7 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 59 22 7 5 5 2 0 83 11 464
2019 EC-02 53 23 13 3 8 3 0 77 10 40
2019 EC-03 63 20 3 5 8 3 0 85 13 40
2019 EC-04 60 20 7 13 0 0 0 80 13 30
2019 EC-05 61 24 4 4 4 1 0 86 9 67
2019 EC-06 60 24 4 3 6 2 0 87 9 124
2019 EC-07 59 20 9 4 6 1 1 80 10 139
2018 EC 50 28 7 7 4 4 0 81 12 363
2018 EC-02 52 38 3 7 0 0 0 90 7 29
2018 EC-03 60 16 8 8 8 0 0 76 16 25
2018 EC-04 61 29 7 4 0 0 0 89 4 28
2018 EC-05 47 40 5 5 2 2 0 88 7 43
2018 EC-06 44 20 9 10 8 10 0 71 19 103
2018 EC-07 50 31 6 7 3 3 1 83 11 118
2017 EC 47 28 8 7 6 3 1 79 13 360
2017 EC-02 50 22 5 5 11 6 0 77 17 18
2017 EC-03 48 30 9 4 9 0 0 78 13 23
2017 EC-04 57 22 17 0 0 0 4 82 0 24
2017 EC-05 47 31 7 2 7 3 3 84 9 59
2017 EC-06 43 25 10 11 6 5 0 72 18 111
2017 EC-07 49 33 5 7 4 2 0 83 11 110
2014 EC 44 27 13 7 4 3 1 75 12 326
2014 EC-02 44 39 11 0 6 0 0 83 6 18
2014 EC-03 68 21 5 5 0 0 0 89 5 19
2014 EC-04 35 23 19 12 8 4 0 60 20 26
2014 EC-05 48 32 5 5 5 5 2 85 10 44
2014 EC-06 42 27 16 8 3 3 1 72 12 90
2014 EC-07 43 25 13 8 5 4 1 72 14 114
2014 EC-08 40 30 20 10 0 0 0 70 10 10
2011 EC 39 31 12 8 4 4 2 75 13 367
2011 EC-02 40 28 16 8 8 0 0 68 16 25
2011 EC-03 35 20 15 20 10 0 0 55 30 20
2011 EC-04 26 42 16 6 3 3 3 72 10 31
2011 EC-05 57 18 8 8 4 6 0 79 13 51
2011 EC-06 33 34 16 5 7 4 1 71 12 105
2011 EC-07 41 34 7 11 1 4 3 80 13 116
2011 EC-08 43 43 14 0 0 0 0 86 0 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 52 28 7 8 4 1 1 81 12 465
2019 EC-02 40 35 5 5 5 5 5 83 11 40
2019 EC-03 55 23 10 8 3 3 0 79 10 40
2019 EC-04 60 23 7 10 0 0 0 83 10 30
2019 EC-05 60 24 6 4 4 1 0 85 9 67
2019 EC-06 56 27 7 7 4 0 0 83 11 123
2019 EC-07 47 31 9 9 4 0 1 79 13 141
2018 EC 50 25 13 8 3 1 0 76 12 359
2018 EC-02 62 28 3 7 0 0 0 90 7 29
2018 EC-03 54 25 8 13 0 0 0 79 13 24
2018 EC-04 46 29 21 4 0 0 0 75 4 28
2018 EC-05 56 30 5 7 2 0 0 86 9 43
2018 EC-06 46 21 18 10 5 1 0 67 15 101
2018 EC-07 47 25 13 9 5 2 0 73 14 117
2017 EC 45 30 10 9 5 0 1 76 15 359
2017 EC-02 39 28 22 5 5 0 0 67 11 18
2017 EC-03 48 26 9 9 4 4 0 77 14 23
2017 EC-04 45 34 8 13 0 0 0 79 13 24
2017 EC-05 51 29 9 8 3 0 0 80 12 59
2017 EC-06 41 29 13 9 5 0 3 72 15 110
2017 EC-07 45 34 5 9 6 0 0 79 15 110
2014 EC 44 32 8 10 4 1 0 77 15 326
2014 EC-02 56 17 6 11 6 6 0 76 18 18
2014 EC-03 68 26 0 5 0 0 0 95 5 19
2014 EC-04 27 42 12 15 4 0 0 69 19 26
2014 EC-05 50 36 2 7 2 2 0 88 9 44
2014 EC-06 37 33 11 12 7 0 0 70 19 90
2014 EC-07 45 32 8 11 4 1 0 77 15 114
2014 EC-08 50 30 20 0 0 0 0 80 0 10
2011 EC 39 35 8 13 5 1 0 74 18 366
2011 EC-02 36 28 20 12 4 0 0 64 16 25
2011 EC-03 35 30 10 20 5 0 0 65 25 20
2011 EC-04 39 23 10 19 10 0 0 61 29 31
2011 EC-05 49 35 2 8 6 0 0 84 14 51
2011 EC-06 32 38 9 14 6 1 0 71 20 105
2011 EC-07 40 40 4 13 3 1 0 80 16 116
2011 EC-08 43 29 21 7 0 0 0 71 7 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 85 7 4 2 1 0 1 93 3 465
2019 EC-02 78 10 5 3 0 3 3 92 3 40
2019 EC-03 90 5 5 0 0 0 0 95 0 40
2019 EC-04 90 3 3 3 0 0 0 93 3 30
2019 EC-05 85 6 3 4 0 0 1 92 5 67
2019 EC-06 86 9 2 2 2 0 0 95 3 122
2019 EC-07 85 6 5 3 1 0 1 91 4 142
2017 EC 80 12 4 2 0 1 1 94 2 360
2017 EC-02 78 11 0 5 0 5 0 94 6 18
2017 EC-03 83 13 0 0 0 0 4 100 0 23
2017 EC-04 79 21 0 0 0 0 0 100 0 24
2017 EC-05 86 7 2 3 0 0 2 95 3 59
2017 EC-06 79 14 4 1 1 0 1 95 2 111
2017 EC-07 78 11 6 3 0 1 1 91 3 110
2014 EC 82 11 4 2 1 0 0 93 3 326
2014 EC-02 89 6 0 0 6 0 0 94 6 18
2014 EC-03 100 0 0 0 0 0 0 100 0 19
2014 EC-04 65 23 4 4 4 0 0 88 8 26
2014 EC-05 80 14 5 0 0 2 0 95 0 44
2014 EC-06 76 16 3 3 2 0 0 91 6 90
2014 EC-07 86 7 5 2 0 0 0 93 2 114
2014 EC-08 80 20 0 0 0 0 0 100 0 10
2011 EC 78 13 3 3 2 0 1 92 5 367
2011 EC-02 80 16 4 0 0 0 0 96 0 25
2011 EC-03 95 5 0 0 0 0 0 100 0 20
2011 EC-04 81 16 0 3 0 0 0 97 3 31
2011 EC-05 73 14 2 8 2 0 2 88 10 51
2011 EC-06 73 14 5 3 4 0 1 88 7 105
2011 EC-07 80 11 4 2 1 1 1 93 3 116
2011 EC-08 86 7 0 7 0 0 0 93 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 66 18 5 3 3 3 2 88 6 464
2019 EC-02 55 25 3 5 10 3 0 82 15 40
2019 EC-03 70 18 8 0 3 3 0 90 3 40
2019 EC-04 73 10 10 3 0 0 3 86 3 30
2019 EC-05 72 18 3 4 1 0 1 91 6 67
2019 EC-06 63 19 7 2 3 3 2 87 6 123
2019 EC-07 69 16 4 3 1 5 1 91 5 140
2017 EC 51 24 7 5 4 5 3 82 10 357
2017 EC-02 56 16 6 5 11 6 0 76 17 18
2017 EC-03 48 35 0 0 9 4 4 90 10 23
2017 EC-04 58 13 16 0 0 9 4 81 0 24
2017 EC-05 47 24 5 5 7 9 4 81 13 59
2017 EC-06 48 24 12 5 2 6 4 79 8 109
2017 EC-07 54 25 3 8 3 4 4 85 12 109
2014 EC 46 28 6 7 5 5 4 80 13 326
2014 EC-02 33 39 0 0 0 22 6 100 0 18
2014 EC-03 47 21 5 0 5 11 11 87 7 19
2014 EC-04 42 31 4 15 8 0 0 73 23 26
2014 EC-05 52 18 7 9 0 9 5 82 11 44
2014 EC-06 47 34 6 7 3 2 1 84 10 90
2014 EC-07 46 24 8 8 9 3 4 74 18 114
2014 EC-08 30 50 10 0 0 0 10 89 0 10
2011 EC 33 26 12 13 6 8 2 65 21 368
2011 EC-02 48 28 12 4 0 8 0 83 4 25
2011 EC-03 30 10 15 15 15 10 5 47 35 20
2011 EC-04 23 35 10 23 6 3 0 60 30 31
2011 EC-05 29 29 10 14 2 14 2 70 19 51
2011 EC-06 28 22 15 13 10 10 1 56 27 105
2011 EC-07 40 31 9 11 4 3 1 74 16 117
2011 EC-08 29 14 7 21 0 14 14 60 30 14

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EC 69 17 6 3 3 1 0 88 7 466
2019 EC-02 68 18 5 8 0 3 0 87 8 40
2019 EC-03 75 13 5 8 0 0 0 88 8 40
2019 EC-04 73 23 0 3 0 0 0 97 3 30
2019 EC-05 75 13 7 3 1 0 0 88 4 67
2019 EC-06 68 17 7 2 4 1 1 87 7 123
2019 EC-07 66 18 6 2 5 1 1 86 7 142
2018 EC 58 24 9 3 4 2 0 83 7 362
2018 EC-02 72 24 0 3 0 0 0 97 3 29
2018 EC-03 64 24 8 0 4