2019 Public Service Employee Survey Results for Department of Finance Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 42 46 4 6 2 0 0 88 8 111
2019 EX-01 40 50 4 6 0 0 0 90 6 48
2019 EX-02 43 48 0 4 4 0 0 91 9 23
2019 EX-03 33 44 7 11 4 0 0 78 15 27
2017 EX 33 56 1 8 2 0 0 88 11 95
2017 EX-01 27 63 0 8 2 0 0 90 10 48
2017 EX-02 29 53 6 6 6 0 0 82 12 17
2017 EX-03 34 55 0 11 0 0 0 89 11 18
2014 EX 42 45 4 8 1 0 0 87 9 108
2014 EX-01 38 44 7 9 2 0 0 82 11 55
2014 EX-02 39 52 0 9 0 0 0 91 9 23
2014 EX-03 33 56 0 11 0 0 0 89 11 18
2011 EX 35 42 4 13 5 0 0 77 19 113
2011 EX-01 28 43 2 17 10 0 0 72 27 60
2011 EX-02 43 30 13 13 0 0 0 74 13 23
2011 EX-03 43 52 0 5 0 0 0 95 5 21
2008 EX 51 41 2 6 0 0 0 92 6 86
2008 EX-01 38 48 5 10 0 0 0 86 10 42
2008 EX-02 61 35 0 4 0 0 0 96 4 23
2008 EX-03 82 18 0 0 0 0 0 100 0 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 62 19 8 4 7 0 0 81 11 110
2019 EX-01 67 21 6 4 2 0 0 88 6 48
2019 EX-02 70 9 9 4 9 0 0 78 13 23
2019 EX-03 35 27 15 4 19 0 0 62 23 26
2017 EX 59 20 3 9 7 0 1 80 17 95
2017 EX-01 65 19 4 8 4 0 0 83 13 48
2017 EX-02 41 24 0 6 29 0 0 65 35 17
2017 EX-03 55 28 0 17 0 0 0 83 17 18
2014 EX 60 12 5 11 12 0 0 72 23 108
2014 EX-01 56 11 6 13 15 0 0 67 28 54
2014 EX-02 52 13 9 13 13 0 0 65 26 23
2014 EX-03 72 6 0 11 11 0 0 78 22 18
2011 EX 66 16 8 6 4 0 0 82 10 113
2011 EX-01 63 17 8 8 3 0 0 80 12 60
2011 EX-02 65 17 9 4 4 0 0 83 9 23
2011 EX-03 71 10 10 5 5 0 0 81 10 21
2008 EX 67 10 5 13 6 0 0 77 18 87
2008 EX-01 64 14 2 14 5 0 0 79 19 42
2008 EX-02 70 13 0 4 13 0 0 83 17 23
2008 EX-03 67 0 8 25 0 0 0 67 25 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 23 2 1 1 0 0 96 2 110
2019 EX-01 70 30 0 0 0 0 0 100 0 47
2019 EX-02 70 26 4 0 0 0 0 96 0 23
2019 EX-03 70 19 4 4 4 0 0 89 7 27
2017 EX 60 36 0 3 1 0 0 96 4 95
2017 EX-01 54 44 0 2 0 0 0 98 2 48
2017 EX-02 65 29 0 0 6 0 0 94 6 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18
2014 EX 56 35 3 3 4 0 0 91 6 109
2014 EX-01 56 35 2 4 4 0 0 91 7 55
2014 EX-02 48 43 0 4 4 0 0 91 9 23
2014 EX-03 50 44 6 0 0 0 0 94 0 18
2011 EX 54 34 3 6 4 0 0 88 10 113
2011 EX-01 53 30 3 10 3 0 0 83 13 60
2011 EX-02 43 43 4 0 9 0 0 87 9 23
2011 EX-03 57 38 0 5 0 0 0 95 5 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 37 9 10 3 1 0 78 13 110
2019 EX-01 40 33 10 15 2 0 0 73 17 48
2019 EX-02 26 43 13 9 4 4 0 73 14 23
2019 EX-03 42 38 8 8 4 0 0 81 12 26
2018 EX 26 51 8 11 1 0 2 79 12 84
2018 EX-01 22 56 5 15 0 0 2 80 15 41
2018 EX-02 16 42 21 16 5 0 0 58 21 19
2018 EX-03 40 53 7 0 0 0 0 93 0 15
2017 EX 34 45 11 9 1 0 0 79 11 95
2017 EX-01 27 50 8 15 0 0 0 77 15 48
2017 EX-02 18 53 12 12 6 0 0 71 18 17
2017 EX-03 45 44 11 0 0 0 0 89 0 18
2014 EX 31 39 14 14 2 0 0 70 16 108
2014 EX-01 28 43 15 11 4 0 0 70 15 54
2014 EX-02 26 39 22 13 0 0 0 65 13 23
2014 EX-03 28 33 6 33 0 0 0 61 33 18
2011 EX 33 35 14 9 4 1 4 71 14 113
2011 EX-01 38 28 17 3 8 0 5 70 12 60
2011 EX-02 26 39 13 22 0 0 0 65 22 23
2011 EX-03 24 48 14 10 0 5 0 75 10 21
2008 EX 32 45 9 10 2 0 1 78 13 87
2008 EX-01 36 38 12 10 5 0 0 74 14 42
2008 EX-02 30 43 9 13 0 0 4 77 14 23
2008 EX-03 17 75 0 8 0 0 0 92 8 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 66 25 5 2 2 0 0 91 4 111
2019 EX-01 65 25 6 4 0 0 0 90 4 48
2019 EX-02 65 30 4 0 0 0 0 96 0 23
2019 EX-03 63 22 7 0 7 0 0 85 7 27
2017 EX 64 29 4 2 1 0 0 93 3 94
2017 EX-01 60 31 6 2 0 0 0 92 2 48
2017 EX-02 65 29 0 0 6 0 0 94 6 17
2017 EX-03 47 41 6 6 0 0 0 88 6 17
2014 EX 59 28 6 6 1 0 0 87 6 109
2014 EX-01 51 31 7 9 2 0 0 82 11 55
2014 EX-02 52 39 4 4 0 0 0 91 4 23
2014 EX-03 67 22 11 0 0 0 0 89 0 18

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 32 47 7 11 4 0 0 78 14 111
2019 EX-01 33 44 8 13 2 0 0 77 15 48
2019 EX-02 26 43 13 9 9 0 0 70 17 23
2019 EX-03 30 52 0 15 4 0 0 81 19 27
2018 EX 27 48 12 12 1 0 0 75 13 84
2018 EX-01 29 46 15 10 0 0 0 76 10 41
2018 EX-02 21 58 5 11 5 0 0 79 16 19
2018 EX-03 20 40 13 27 0 0 0 60 27 15
2017 EX 31 39 10 15 5 0 0 70 20 93
2017 EX-01 25 38 15 17 6 0 0 63 23 48
2017 EX-02 19 50 6 25 0 0 0 69 25 16
2017 EX-03 42 36 6 11 6 0 0 77 17 17
2014 EX 26 35 13 18 8 0 0 61 27 109
2014 EX-01 27 29 14 22 7 0 0 56 29 55
2014 EX-02 17 30 22 17 13 0 0 48 31 23
2014 EX-03 22 44 6 17 11 0 0 67 28 18
2011 EX 28 34 8 18 12 0 0 62 30 113
2011 EX-01 42 30 7 15 7 0 0 72 22 60
2011 EX-02 13 26 17 17 26 0 0 39 43 23
2011 EX-03 14 48 5 19 14 0 0 62 33 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 58 35 3 3 2 0 0 93 5 111
2019 EX-01 52 40 6 2 0 0 0 92 2 48
2019 EX-02 43 48 0 4 4 0 0 91 9 23
2019 EX-03 67 26 0 4 4 0 0 93 7 27
2018 EX 49 40 5 5 1 0 0 89 6 84
2018 EX-01 44 46 5 2 2 0 0 90 5 41
2018 EX-02 37 37 11 16 0 0 0 74 16 19
2018 EX-03 60 40 0 0 0 0 0 100 0 15
2017 EX 49 47 2 2 0 0 0 96 2 94
2017 EX-01 49 47 0 4 0 0 0 96 4 47
2017 EX-02 24 65 12 0 0 0 0 88 0 17
2017 EX-03 56 44 0 0 0 0 0 100 0 18
2014 EX 54 42 3 0 1 0 0 96 1 109
2014 EX-01 60 36 4 0 0 0 0 96 0 55
2014 EX-02 39 56 0 0 4 0 0 96 4 23
2014 EX-03 33 67 0 0 0 0 0 100 0 18
2011 EX 57 37 4 2 1 0 0 94 3 112
2011 EX-01 58 36 2 3 2 0 0 93 5 59
2011 EX-02 35 65 0 0 0 0 0 100 0 23
2011 EX-03 71 19 10 0 0 0 0 90 0 21
2008 EX 62 29 2 5 2 0 0 91 7 87
2008 EX-01 62 26 2 5 5 0 0 88 10 42
2008 EX-02 57 35 0 9 0 0 0 91 9 23
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 41 45 4 4 6 0 0 86 10 111
2019 EX-01 33 48 6 6 6 0 0 81 13 48
2019 EX-02 43 48 0 0 9 0 0 91 9 23
2019 EX-03 41 48 4 0 7 0 0 89 7 27
2018 EX 43 27 11 10 10 0 0 70 19 84
2018 EX-01 39 22 10 15 15 0 0 61 29 41
2018 EX-02 26 37 21 5 11 0 0 63 16 19
2018 EX-03 53 40 7 0 0 0 0 93 0 15
2017 EX 32 41 14 11 2 0 1 73 13 94
2017 EX-01 23 40 21 11 2 0 2 65 13 47
2017 EX-02 18 47 12 18 6 0 0 65 24 17
2017 EX-03 39 50 0 10 0 0 0 90 10 18
2014 EX 31 38 17 10 4 0 0 69 14 109
2014 EX-01 34 36 18 7 4 0 0 71 11 55
2014 EX-02 13 52 13 13 9 0 0 65 22 23
2014 EX-03 17 39 22 22 0 0 0 56 22 18
2011 EX 33 47 12 5 4 0 0 80 9 113
2011 EX-01 38 42 13 5 2 0 0 80 7 60
2011 EX-02 17 48 13 13 9 0 0 65 22 23
2011 EX-03 29 62 5 0 5 0 0 90 5 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 41 5 6 3 0 0 86 9 111
2019 EX-01 46 35 10 6 2 0 0 81 8 48
2019 EX-02 35 48 4 9 4 0 0 83 13 23
2019 EX-03 37 56 0 4 4 0 0 93 7 27
2018 EX 29 52 9 7 2 0 0 82 10 82
2018 EX-01 30 55 5 8 3 0 0 85 10 40
2018 EX-02 21 42 16 16 5 0 0 63 21 19
2018 EX-03 29 64 7 0 0 0 0 93 0 14
2017 EX 31 51 10 7 1 0 0 82 9 94
2017 EX-01 19 64 11 4 2 0 0 83 6 47
2017 EX-02 18 53 18 12 0 0 0 71 12 17
2017 EX-03 50 33 6 11 0 0 0 83 11 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 67 27 5 0 2 0 0 94 2 111
2019 EX-01 63 35 2 0 0 0 0 98 0 48
2019 EX-02 57 30 13 0 0 0 0 87 0 23
2019 EX-03 74 19 0 0 7 0 0 93 7 27
2018 EX 64 35 1 0 0 0 0 99 0 84
2018 EX-01 61 39 0 0 0 0 0 100 0 41
2018 EX-02 56 39 6 0 0 0 0 94 0 18
2018 EX-03 69 31 0 0 0 0 0 100 0 16
2017 EX 58 34 6 1 0 0 0 93 1 94
2017 EX-01 53 38 6 2 0 0 0 91 2 47
2017 EX-02 41 47 12 0 0 0 0 88 0 17
2017 EX-03 72 28 0 0 0 0 0 100 0 18
2014 EX 58 38 5 0 0 0 0 95 0 109
2014 EX-01 58 35 7 0 0 0 0 93 0 55
2014 EX-02 39 56 4 0 0 0 0 96 0 23
2014 EX-03 61 39 0 0 0 0 0 100 0 18
2011 EX 62 33 4 0 2 0 0 95 2 113
2011 EX-01 58 33 5 0 3 0 0 92 3 60
2011 EX-02 52 48 0 0 0 0 0 100 0 23
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 66 25 6 2 1 0 0 91 3 87
2008 EX-01 60 26 7 5 2 0 0 86 7 42
2008 EX-02 70 22 9 0 0 0 0 91 0 23
2008 EX-03 58 42 0 0 0 0 0 100 0 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 53 32 5 5 5 0 0 85 10 111
2019 EX-01 46 31 10 8 4 0 0 77 13 48
2019 EX-02 48 39 4 0 9 0 0 87 9 23
2019 EX-03 56 37 0 0 7 0 0 93 7 27
2018 EX 46 34 6 8 6 0 0 80 14 83
2018 EX-01 40 35 8 10 8 0 0 75 18 40
2018 EX-02 33 33 11 11 11 0 0 67 22 18
2018 EX-03 50 50 0 0 0 0 0 100 0 16
2017 EX 38 41 11 7 3 0 0 79 11 93
2017 EX-01 30 45 17 6 2 0 0 74 9 47
2017 EX-02 18 53 12 6 12 0 0 71 18 17
2017 EX-03 42 42 0 17 0 0 0 83 17 17

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 26 2 1 2 0 0 95 3 111
2019 EX-01 58 40 2 0 0 0 0 98 0 48
2019 EX-02 65 26 4 4 0 0 0 91 4 23
2019 EX-03 81 11 0 0 7 0 0 93 7 27
2018 EX 62 36 1 1 0 0 0 98 1 84
2018 EX-01 61 37 2 0 0 0 0 98 0 41
2018 EX-02 44 50 0 6 0 0 0 94 6 18
2018 EX-03 69 31 0 0 0 0 0 100 0 16
2017 EX 61 32 4 0 1 0 1 95 1 93
2017 EX-01 57 36 4 0 2 0 0 94 2 47
2017 EX-02 41 41 12 0 0 0 6 88 0 17
2017 EX-03 72 28 0 0 0 0 0 100 0 18
2014 EX 79 18 1 2 0 0 0 97 2 109
2014 EX-01 73 26 0 2 0 0 0 98 2 55
2014 EX-02 74 17 4 4 0 0 0 91 4 23
2014 EX-03 89 11 0 0 0 0 0 100 0 18
2011 EX 70 25 4 1 1 0 0 95 2 113
2011 EX-01 68 23 5 2 2 0 0 92 3 60
2011 EX-02 57 39 4 0 0 0 0 96 0 23
2011 EX-03 81 19 0 0 0 0 0 100 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 59 35 1 2 3 0 0 95 5 110
2019 EX-01 48 46 2 2 2 0 0 94 4 48
2019 EX-02 52 48 0 0 0 0 0 100 0 23
2019 EX-03 73 19 0 0 8 0 0 92 8 26
2018 EX 49 42 6 4 0 0 0 90 4 84
2018 EX-01 46 41 7 5 0 0 0 88 5 41
2018 EX-02 33 50 11 6 0 0 0 83 6 18
2018 EX-03 56 44 0 0 0 0 0 100 0 16
2017 EX 56 36 5 2 1 0 0 91 3 93
2017 EX-01 53 32 9 4 2 0 0 85 6 47
2017 EX-02 35 59 6 0 0 0 0 94 0 17
2017 EX-03 64 36 0 0 0 0 0 100 0 17
2014 EX 51 38 5 5 1 0 0 90 6 109
2014 EX-01 42 47 5 5 0 0 0 89 5 55
2014 EX-02 35 43 9 9 4 0 0 78 13 23
2014 EX-03 67 33 0 0 0 0 0 100 0 18
2011 EX 47 44 4 4 1 0 0 91 4 112
2011 EX-01 45 43 5 5 2 0 0 88 7 60
2011 EX-02 36 59 5 0 0 0 0 95 0 22
2011 EX-03 52 38 5 5 0 0 0 90 5 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 43 41 8 5 4 0 0 84 8 111
2019 EX-01 38 44 10 6 2 0 0 81 8 48
2019 EX-02 39 48 9 0 4 0 0 87 4 23
2019 EX-03 44 37 7 4 7 0 0 81 11 27
2018 EX 40 37 13 7 2 0 0 77 10 84
2018 EX-01 44 32 15 7 2 0 0 76 10 41
2018 EX-02 22 39 17 17 6 0 0 61 22 18
2018 EX-03 38 50 13 0 0 0 0 88 0 16
2017 EX 42 39 11 5 3 0 0 81 9 94
2017 EX-01 43 34 13 9 2 0 0 77 11 47
2017 EX-02 24 59 12 0 6 0 0 82 6 17
2017 EX-03 34 50 11 6 0 0 0 83 6 18
2014 EX 40 38 11 7 4 0 0 78 11 109
2014 EX-01 34 44 14 4 4 0 0 78 7 55
2014 EX-02 31 35 8 17 9 0 0 65 26 23
2014 EX-03 44 39 6 11 0 0 0 83 11 18

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 41 4 5 4 0 2 88 8 110
2019 EX-01 40 48 2 4 2 0 4 91 7 48
2019 EX-02 48 35 4 9 4 0 0 83 13 23
2019 EX-03 31 54 4 4 8 0 0 85 12 26
2018 EX 40 37 13 7 1 0 1 78 8 84
2018 EX-01 41 27 20 10 0 0 2 70 10 41
2018 EX-02 33 44 11 6 6 0 0 78 11 18
2018 EX-03 31 56 6 6 0 0 0 88 6 16
2017 EX 39 39 9 8 1 0 3 81 10 94
2017 EX-01 43 40 11 6 0 0 0 83 6 47
2017 EX-02 12 59 6 12 6 0 6 75 19 17
2017 EX-03 39 28 11 16 0 0 6 71 17 18
2014 EX 45 37 9 6 2 0 1 82 8 109
2014 EX-01 34 44 9 11 2 0 0 78 13 55
2014 EX-02 44 35 13 4 4 0 0 78 9 23
2014 EX-03 50 39 6 0 0 0 6 94 0 18
2011 EX 50 35 8 5 0 0 2 86 5 113
2011 EX-01 52 30 8 8 0 0 2 83 8 60
2011 EX-02 30 57 13 0 0 0 0 87 0 23
2011 EX-03 57 29 5 5 0 0 5 90 5 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 29 6 3 2 0 0 89 5 110
2019 EX-01 54 31 8 4 2 0 0 85 6 48
2019 EX-02 57 30 9 4 0 0 0 87 4 23
2019 EX-03 62 35 0 0 4 0 0 96 4 26
2018 EX 55 36 6 2 0 0 0 92 2 83
2018 EX-01 50 45 3 3 0 0 0 95 3 40
2018 EX-02 33 39 22 6 0 0 0 72 6 18
2018 EX-03 75 25 0 0 0 0 0 100 0 16
2017 EX 50 43 3 3 0 0 1 94 3 94
2017 EX-01 49 43 4 4 0 0 0 91 4 47
2017 EX-02 24 65 6 0 0 0 6 94 0 17
2017 EX-03 50 44 0 6 0 0 0 94 6 18
2014 EX 57 36 6 1 0 0 0 94 1 108
2014 EX-01 56 39 6 0 0 0 0 94 0 54
2014 EX-02 35 52 9 4 0 0 0 87 4 23
2014 EX-03 61 33 6 0 0 0 0 94 0 18
2011 EX 59 36 3 2 1 0 0 95 3 112
2011 EX-01 66 29 0 3 2 0 0 95 5 59
2011 EX-02 30 61 9 0 0 0 0 91 0 23
2011 EX-03 62 33 5 0 0 0 0 95 0 21
2008 EX 64 28 3 2 2 0 0 92 5 87
2008 EX-01 69 19 5 5 2 0 0 88 7 42
2008 EX-02 61 35 0 0 4 0 0 96 4 23
2008 EX-03 58 42 0 0 0 0 0 100 0 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 9 33 28 20 9 0 0 42 29 109
2019 EX-01 13 40 21 23 2 0 0 53 26 47
2019 EX-02 4 39 26 9 22 0 0 43 30 23
2019 EX-03 7 22 37 22 11 0 0 30 33 27
2018 EX 9 25 31 22 13 0 0 34 35 85
2018 EX-01 15 32 34 12 7 0 0 46 20 41
2018 EX-02 11 21 16 26 26 0 0 32 53 19
2018 EX-03 0 19 31 38 13 0 0 19 50 16
2017 EX 8 26 33 15 18 0 0 35 33 95
2017 EX-01 10 29 29 15 17 0 0 40 31 48
2017 EX-02 12 24 41 6 18 0 0 35 24 17
2017 EX-03 6 28 22 28 16 0 0 34 44 18
2014 EX 15 22 22 21 19 0 1 37 41 109
2014 EX-01 20 29 20 7 22 0 2 50 30 55
2014 EX-02 9 22 26 39 4 0 0 31 43 23
2014 EX-03 6 6 28 28 33 0 0 11 61 18
2011 EX 7 28 25 23 16 1 0 36 39 113
2011 EX-01 13 38 28 17 3 0 0 52 20 60
2011 EX-02 0 13 30 22 35 0 0 13 57 23
2011 EX-03 0 29 5 38 29 0 0 29 67 21
2008 EX 7 29 20 20 25 0 0 36 45 87
2008 EX-01 2 38 26 21 12 0 0 40 33 42
2008 EX-02 9 13 17 17 43 0 0 22 61 23
2008 EX-03 8 33 17 17 25 0 0 42 42 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 1 28 44 22 5 0 1 27 29 110
2019 EX-01 0 38 42 13 6 0 2 19 38 48
2019 EX-02 4 26 48 22 0 0 0 22 30 23
2019 EX-03 0 19 42 38 0 0 0 38 19 26
2018 EX 6 25 52 10 6 0 1 16 31 84
2018 EX-01 8 23 53 10 5 0 3 15 31 40
2018 EX-02 11 37 42 0 11 0 0 11 47 19
2018 EX-03 0 31 56 13 0 0 0 13 31 16
2017 EX 1 29 50 13 7 0 0 20 30 95
2017 EX-01 2 23 54 15 6 0 0 21 25 48
2017 EX-02 0 53 41 0 6 0 0 6 53 17
2017 EX-03 0 33 50 11 6 0 0 17 33 18
2014 EX 3 18 55 17 7 0 0 24 21 109
2014 EX-01 2 18 58 15 7 0 0 22 20 55
2014 EX-02 9 26 48 13 4 0 0 17 35 23
2014 EX-03 0 22 61 11 6 0 0 17 22 18
2011 EX 8 23 47 16 6 0 0 22 31 113
2011 EX-01 8 15 52 15 10 0 0 25 23 60
2011 EX-02 13 26 48 9 4 0 0 13 39 23
2011 EX-03 5 48 38 10 0 0 0 10 52 21
2008 EX 11 36 39 11 2 0 0 14 47 87
2008 EX-01 10 38 40 7 5 0 0 12 48 42
2008 EX-02 17 30 39 13 0 0 0 13 48 23
2008 EX-03 8 42 33 17 0 0 0 17 50 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 2 5 18 42 32 0 1 75 7 111
2019 EX-01 0 8 21 40 29 0 2 70 9 48
2019 EX-02 9 4 26 35 26 0 0 61 13 23
2019 EX-03 0 4 15 59 22 0 0 81 4 27
2018 EX 2 11 27 36 23 0 1 59 13 84
2018 EX-01 3 15 30 38 13 0 3 51 18 40
2018 EX-02 5 16 21 32 26 0 0 58 21 19
2018 EX-03 0 0 31 44 25 0 0 69 0 16
2017 EX 1 6 24 39 28 0 1 68 8 94
2017 EX-01 0 9 17 51 21 0 2 74 9 47
2017 EX-02 6 12 35 24 24 0 0 47 18 17
2017 EX-03 0 0 38 28 34 0 0 62 0 18
2014 EX 0 6 25 48 21 0 0 69 6 109
2014 EX-01 0 9 22 49 20 0 0 69 9 55
2014 EX-02 0 4 31 43 22 0 0 65 4 23
2014 EX-03 0 6 39 50 6 0 0 56 6 18
2011 EX 2 6 17 50 25 1 0 75 8 113
2011 EX-01 3 8 12 52 25 0 0 77 12 60
2011 EX-02 0 4 43 39 13 0 0 52 4 23
2011 EX-03 0 5 10 62 24 0 0 86 5 21
2008 EX 3 22 23 33 17 0 1 51 26 87
2008 EX-01 2 24 24 36 14 0 0 50 26 42
2008 EX-02 4 35 13 26 17 0 4 45 41 23
2008 EX-03 0 0 25 42 33 0 0 75 0 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 2 12 31 42 13 0 1 55 14 111
2019 EX-01 2 17 35 38 6 0 2 45 19 48
2019 EX-02 4 9 35 39 13 0 0 52 13 23
2019 EX-03 0 11 26 59 4 0 0 63 11 27
2018 EX 10 13 40 21 14 0 1 36 23 84
2018 EX-01 13 10 43 18 15 0 3 33 23 40
2018 EX-02 16 21 32 21 11 0 0 32 37 19
2018 EX-03 0 13 56 25 6 0 0 31 13 16
2017 EX 6 14 37 28 15 0 0 43 20 95
2017 EX-01 4 15 42 25 15 0 0 40 19 48
2017 EX-02 18 18 35 24 6 0 0 29 35 17
2017 EX-03 0 6 44 45 6 0 0 50 6 18
2014 EX 6 20 36 28 10 0 0 39 26 109
2014 EX-01 7 16 40 33 4 0 0 36 24 55
2014 EX-02 9 35 39 9 9 0 0 17 44 23
2014 EX-03 0 22 39 28 11 0 0 39 22 18
2011 EX 12 13 37 26 11 0 1 37 26 113
2011 EX-01 12 5 42 30 12 0 0 42 17 60
2011 EX-02 26 26 22 22 4 0 0 26 52 23
2011 EX-03 5 29 43 14 10 0 0 24 33 21
2008 EX 20 18 37 17 8 0 0 25 38 87
2008 EX-01 21 17 45 12 5 0 0 17 38 42
2008 EX-02 22 30 30 13 4 0 0 17 52 23
2008 EX-03 17 17 17 33 17 0 0 50 33 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 24 46 20 4 0 1 24 30 111
2019 EX-01 4 27 46 21 0 0 2 21 32 48
2019 EX-02 4 22 52 17 4 0 0 22 26 23
2019 EX-03 11 22 44 19 4 0 0 22 33 27
2018 EX 7 20 46 20 5 0 1 26 28 83
2018 EX-01 8 21 46 18 5 0 3 24 29 39
2018 EX-02 11 21 53 16 0 0 0 16 32 19
2018 EX-03 6 31 44 19 0 0 0 19 38 16
2017 EX 6 19 49 20 6 0 0 26 25 95
2017 EX-01 8 17 52 17 6 0 0 23 25 48
2017 EX-02 12 12 47 29 0 0 0 29 24 17
2017 EX-03 0 38 45 11 6 0 0 17 38 18
2014 EX 6 29 40 18 6 0 0 24 36 109
2014 EX-01 5 24 47 20 4 0 0 24 29 55
2014 EX-02 17 31 30 17 4 0 0 22 48 23
2014 EX-03 0 44 39 11 6 0 0 17 44 18
2011 EX 10 30 35 21 4 0 0 25 40 112
2011 EX-01 7 22 38 27 7 0 0 33 28 60
2011 EX-02 18 45 23 14 0 0 0 14 64 22
2011 EX-03 14 38 38 10 0 0 0 10 52 21
2008 EX 9 33 43 14 1 0 0 15 43 87
2008 EX-01 10 29 40 19 2 0 0 21 38 42
2008 EX-02 13 39 39 9 0 0 0 9 52 23
2008 EX-03 8 33 50 8 0 0 0 8 42 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 8 19 35 29 8 0 1 37 27 111
2019 EX-01 4 19 35 35 4 0 2 40 23 48
2019 EX-02 26 13 22 30 9 0 0 39 39 23
2019 EX-03 4 19 48 26 4 0 0 30 22 27
2018 EX 8 23 31 22 12 1 2 35 33 83
2018 EX-01 8 26 26 28 8 3 3 38 35 39
2018 EX-02 16 32 21 11 21 0 0 32 47 19
2018 EX-03 6 13 56 19 6 0 0 25 19 16
2017 EX 11 19 34 22 14 0 0 36 30 95
2017 EX-01 10 21 33 25 10 0 0 35 31 48
2017 EX-02 24 29 12 18 18 0 0 35 53 17
2017 EX-03 5 17 50 22 6 0 0 28 22 18
2014 EX 13 22 39 17 8 0 0 26 35 109
2014 EX-01 15 26 36 16 7 0 0 24 40 55
2014 EX-02 17 9 52 17 4 0 0 22 26 23
2014 EX-03 11 28 39 22 0 0 0 22 39 18
2011 EX 18 21 31 22 7 0 1 30 39 112
2011 EX-01 20 15 32 23 10 0 0 33 35 60
2011 EX-02 26 26 35 13 0 0 0 13 52 23
2011 EX-03 10 30 35 15 5 0 5 21 42 20
2008 EX 14 29 31 18 6 0 2 25 44 87
2008 EX-01 14 24 24 29 7 0 2 37 39 42
2008 EX-02 22 35 30 4 4 0 4 9 59 23
2008 EX-03 8 17 50 17 8 0 0 25 25 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 8 6 32 40 12 0 1 53 15 109
2019 EX-01 6 4 34 40 13 0 2 54 11 47
2019 EX-02 22 13 17 35 13 0 0 48 35 23
2019 EX-03 4 4 41 48 4 0 0 52 7 27
2018 EX 7 18 29 29 16 0 1 45 26 83
2018 EX-01 5 23 26 23 21 0 3 45 29 39
2018 EX-02 16 21 37 16 11 0 0 26 37 19
2018 EX-03 6 13 31 44 6 0 0 50 19 16
2017 EX 4 13 35 33 14 1 1 47 17 95
2017 EX-01 6 15 23 38 17 2 0 55 21 48
2017 EX-02 6 24 41 18 6 0 6 25 31 17
2017 EX-03 0 6 50 39 6 0 0 45 6 18
2014 EX 1 7 36 41 14 0 1 55 8 109
2014 EX-01 2 5 33 45 13 0 2 59 7 55
2014 EX-02 0 9 39 35 17 0 0 52 9 23
2014 EX-03 0 17 33 44 6 0 0 50 17 18
2011 EX 4 9 40 33 12 1 1 46 14 113
2011 EX-01 8 12 37 25 15 2 2 41 21 60
2011 EX-02 0 9 48 39 4 0 0 43 9 23
2011 EX-03 0 0 48 38 14 0 0 52 0 21
2008 EX 13 24 31 25 6 0 1 31 37 87
2008 EX-01 10 29 26 29 7 0 0 36 38 42
2008 EX-02 13 26 26 26 4 0 4 32 41 23
2008 EX-03 8 8 50 25 8 0 0 33 17 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 6 12 37 35 8 0 2 44 18 111
2019 EX-01 4 13 42 33 4 0 4 39 17 48
2019 EX-02 13 17 22 39 9 0 0 48 30 23
2019 EX-03 7 11 37 44 0 0 0 44 19 27
2018 EX 7 20 43 23 6 0 1 29 28 84
2018 EX-01 10 18 43 23 5 0 3 28 28 40
2018 EX-02 5 26 37 26 5 0 0 32 32 19
2018 EX-03 6 31 50 13 0 0 0 13 38 16
2017 EX 6 16 39 26 13 0 0 39 22 95
2017 EX-01 6 15 46 21 13 0 0 33 21 48
2017 EX-02 12 29 18 29 12 0 0 41 41 17
2017 EX-03 0 11 33 45 11 0 0 56 11 18
2014 EX 6 18 31 35 9 0 0 44 25 109
2014 EX-01 7 20 23 42 7 0 0 49 27 55
2014 EX-02 9 13 43 26 9 0 0 35 22 23
2014 EX-03 0 28 39 28 6 0 0 33 28 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 3 16 49 29 4 0 0 32 19 111
2019 EX-01 4 15 54 23 4 0 0 27 19 48
2019 EX-02 4 22 48 22 4 0 0 26 26 23
2019 EX-03 0 19 41 41 0 0 0 41 19 27
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 63 17 11 6 3 0 0 81 8 109
2019 EX-01 77 15 4 4 0 0 0 92 4 48
2019 EX-02 57 26 9 4 4 0 0 83 9 23
2019 EX-03 40 16 28 12 4 0 0 56 16 25
2017 EX 61 24 6 5 3 0 0 85 8 95
2017 EX-01 67 21 8 2 2 0 0 88 4 48
2017 EX-02 47 24 0 18 12 0 0 71 29 17
2017 EX-03 44 45 6 6 0 0 0 89 6 18
2014 EX 67 17 5 7 4 0 0 84 11 109
2014 EX-01 67 18 4 7 4 0 0 86 11 55
2014 EX-02 48 26 9 13 4 0 0 74 17 23
2014 EX-03 72 11 6 6 6 0 0 83 11 18
2011 EX 63 25 4 5 3 0 1 88 8 113
2011 EX-01 63 27 5 2 3 0 0 90 5 60
2011 EX-02 52 39 4 4 0 0 0 91 4 23
2011 EX-03 67 5 0 19 5 0 5 75 25 21
2008 EX 62 27 2 8 0 0 1 89 8 86
2008 EX-01 60 33 0 7 0 0 0 93 7 42
2008 EX-02 61 22 4 9 0 0 4 86 9 23
2008 EX-03 73 18 9 0 0 0 0 91 0 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 44 30 9 4 5 1 8 81 9 110
2019 EX-01 43 32 4 4 6 2 9 83 12 47
2019 EX-02 30 26 30 0 0 0 13 65 0 23
2019 EX-03 56 26 4 7 0 0 7 88 8 27
2018 EX 32 37 4 18 1 1 7 75 21 82
2018 EX-01 35 40 0 15 0 3 8 83 17 40
2018 EX-02 28 33 6 28 6 0 0 61 33 18
2018 EX-03 13 40 13 20 0 0 13 62 23 15
2017 EX 32 43 9 5 1 2 7 83 7 95
2017 EX-01 33 38 8 2 0 4 15 87 3 48
2017 EX-02 6 71 12 12 0 0 0 76 12 17
2017 EX-03 28 44 11 11 6 0 0 72 17 18
2014 EX 48 29 7 6 2 1 6 83 9 109
2014 EX-01 44 34 7 5 2 2 5 84 8 55
2014 EX-02 26 39 13 13 4 0 4 68 18 23
2014 EX-03 61 17 6 6 0 0 11 88 6 18

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 68 22 1 6 4 0 0 89 10 111
2019 EX-01 67 21 0 6 6 0 0 88 13 48
2019 EX-02 57 35 0 9 0 0 0 91 9 23
2019 EX-03 78 15 4 4 0 0 0 93 4 27
2018 EX 55 25 6 11 2 0 0 81 13 83
2018 EX-01 68 15 2 12 2 0 0 83 15 41
2018 EX-02 33 39 11 11 6 0 0 72 17 18
2018 EX-03 47 47 7 0 0 0 0 93 0 15
2017 EX 56 35 5 4 0 0 0 91 4 95
2017 EX-01 60 27 6 6 0 0 0 88 6 48
2017 EX-02 35 59 6 0 0 0 0 94 0 17
2017 EX-03 39 50 6 6 0 0 0 89 6 18
2014 EX 66 22 6 5 1 0 0 88 5 109
2014 EX-01 69 22 4 5 0 0 0 91 5 55
2014 EX-02 44 26 17 8 4 0 0 70 13 23
2014 EX-03 72 22 6 0 0 0 0 94 0 18

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 74 20 3 3 1 0 0 94 4 111
2019 EX-01 71 23 2 4 0 0 0 94 4 48
2019 EX-02 74 22 4 0 0 0 0 96 0 23
2019 EX-03 81 15 0 4 0 0 0 96 4 27
2018 EX 71 24 0 2 2 0 0 95 5 82
2018 EX-01 75 23 0 0 3 0 0 98 3 40
2018 EX-02 50 39 0 6 6 0 0 89 11 18
2018 EX-03 73 20 0 7 0 0 0 93 7 15
2017 EX 67 30 1 2 0 0 0 97 2 94
2017 EX-01 68 30 2 0 0 0 0 98 0 47
2017 EX-02 53 47 0 0 0 0 0 100 0 17
2017 EX-03 56 33 0 11 0 0 0 89 11 18
2014 EX 70 27 3 1 0 0 0 96 1 109
2014 EX-01 71 27 2 0 0 0 0 98 0 55
2014 EX-02 48 39 8 4 0 0 0 87 4 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 23 3 4 2 0 0 92 5 110
2019 EX-01 60 27 2 8 2 0 0 88 10 48
2019 EX-02 61 35 4 0 0 0 0 96 0 23
2019 EX-03 85 15 0 0 0 0 0 100 0 26
2018 EX 64 28 5 1 2 0 0 92 4 83
2018 EX-01 59 32 5 2 2 0 0 90 5 41
2018 EX-02 56 28 11 0 6 0 0 83 6 18
2018 EX-03 73 27 0 0 0 0 0 100 0 15
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 73 22 4 1 1 0 0 95 2 110
2019 EX-01 70 26 2 2 0 0 0 96 2 47
2019 EX-02 65 26 4 0 4 0 0 91 4 23
2019 EX-03 78 19 4 0 0 0 0 96 0 27

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 38 41 9 5 5 0 1 80 11 111
2019 EX-01 38 35 10 6 8 0 2 74 15 48
2019 EX-02 43 39 4 4 9 0 0 83 13 23
2019 EX-03 22 59 15 4 0 0 0 81 4 27
2018 EX 29 42 11 14 4 0 0 72 18 85
2018 EX-01 37 32 12 15 5 0 0 68 20 41
2018 EX-02 11 53 0 32 5 0 0 63 37 19
2018 EX-03 19 56 25 0 0 0 0 75 0 16
2017 EX 24 49 10 14 2 1 0 73 16 95
2017 EX-01 21 54 13 8 2 2 0 77 11 48
2017 EX-02 6 41 6 41 6 0 0 47 47 17
2017 EX-03 28 50 16 6 0 0 0 78 6 18
2014 EX 28 40 16 9 5 2 0 70 14 109
2014 EX-01 33 40 11 7 7 2 0 74 15 55
2014 EX-02 17 31 22 22 4 4 0 50 27 23
2014 EX-03 11 56 28 6 0 0 0 67 6 18
2011 EX 36 37 12 12 3 0 0 73 14 113
2011 EX-01 45 33 10 7 5 0 0 78 12 60
2011 EX-02 22 48 13 17 0 0 0 70 17 23
2011 EX-03 38 33 19 10 0 0 0 71 10 21
2008 EX 28 40 7 13 10 2 0 69 24 86
2008 EX-01 26 40 5 17 10 2 0 68 27 42
2008 EX-02 35 26 13 9 13 4 0 64 23 23
2008 EX-03 18 64 0 9 9 0 0 82 18 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 22 6 6 2 0 0 86 8 108
2019 EX-01 60 23 4 11 2 0 0 83 13 47
2019 EX-02 74 13 4 4 4 0 0 87 9 23
2019 EX-03 52 36 8 4 0 0 0 88 4 25
2018 EX 55 26 8 6 5 0 0 81 11 84
2018 EX-01 51 20 10 12 7 0 0 71 20 41
2018 EX-02 44 39 11 0 6 0 0 83 6 18
2018 EX-03 63 31 6 0 0 0 0 94 0 16
2017 EX 53 32 9 2 2 1 1 87 4 94
2017 EX-01 60 23 11 2 2 0 2 85 4 47
2017 EX-02 24 53 12 0 6 6 0 81 6 17
2017 EX-03 39 50 6 5 0 0 0 90 5 18
2014 EX 44 28 15 4 5 5 0 76 9 109
2014 EX-01 45 24 15 4 7 5 0 73 12 55
2014 EX-02 35 35 17 4 4 4 0 73 9 23
2014 EX-03 33 39 17 6 0 6 0 76 6 18
2011 EX 62 24 6 4 3 2 0 87 6 113
2011 EX-01 62 23 8 0 3 3 0 88 3 60
2011 EX-02 48 30 4 13 4 0 0 78 17 23
2011 EX-03 76 14 5 5 0 0 0 90 5 21
2008 EX 53 23 7 8 7 2 0 78 15 87
2008 EX-01 45 21 10 10 12 2 0 68 22 42
2008 EX-02 61 26 0 4 4 4 0 91 9 23
2008 EX-03 42 33 17 8 0 0 0 75 8 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 34 5 3 3 1 0 90 6 110
2019 EX-01 47 38 6 2 4 2 0 87 7 47
2019 EX-02 61 30 0 4 4 0 0 91 9 23
2019 EX-03 59 33 4 4 0 0 0 93 4 27
2018 EX 52 33 8 5 1 0 0 86 6 84
2018 EX-01 48 33 13 8 0 0 0 80 8 40
2018 EX-02 47 37 5 5 5 0 0 84 11 19
2018 EX-03 56 38 6 0 0 0 0 94 0 16
2017 EX 55 38 4 3 0 0 0 93 3 95
2017 EX-01 58 38 2 2 0 0 0 96 2 48
2017 EX-02 35 47 12 6 0 0 0 82 6 17
2017 EX-03 38 50 6 6 0 0 0 89 6 18
2014 EX 47 37 6 9 2 0 0 84 11 109
2014 EX-01 47 38 5 5 4 0 0 85 9 55
2014 EX-02 35 35 4 26 0 0 0 70 26 23
2014 EX-03 39 50 6 6 0 0 0 89 6 18
2011 EX 56 34 6 3 2 0 0 89 4 113
2011 EX-01 53 37 7 0 3 0 0 90 3 60
2011 EX-02 48 35 9 9 0 0 0 83 9 23
2011 EX-03 67 24 5 5 0 0 0 90 5 21
2008 EX 43 29 8 10 10 0 0 71 21 87
2008 EX-01 33 29 12 12 14 0 0 62 26 42
2008 EX-02 52 30 4 9 4 0 0 83 13 23
2008 EX-03 50 17 8 8 17 0 0 67 25 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 75 13 8 3 2 0 0 87 5 110
2019 EX-01 81 11 6 0 2 0 0 91 2 47
2019 EX-02 70 26 4 0 0 0 0 96 0 23
2019 EX-03 63 11 11 11 4 0 0 74 15 27
2017 EX 76 13 2 7 1 1 0 89 9 95
2017 EX-01 75 17 4 4 0 0 0 92 4 48
2017 EX-02 59 24 0 6 6 6 0 88 13 17
2017 EX-03 83 0 0 17 0 0 0 83 17 18
2014 EX 70 16 3 6 5 0 0 86 11 109
2014 EX-01 65 20 4 5 5 0 0 86 11 55
2014 EX-02 61 22 4 9 4 0 0 83 13 23
2014 EX-03 72 11 0 11 6 0 0 83 17 18
2011 EX 75 16 4 2 2 0 2 93 4 113
2011 EX-01 72 20 3 2 2 0 2 93 3 60
2011 EX-02 70 17 4 4 4 0 0 87 9 23
2011 EX-03 81 10 5 0 0 0 5 95 0 21
2008 EX 78 9 4 5 4 0 1 88 8 85
2008 EX-01 78 7 2 10 2 0 0 85 12 41
2008 EX-02 73 18 5 0 0 0 5 95 0 22
2008 EX-03 83 0 0 0 17 0 0 83 17 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 22 11 8 5 1 7 73 15 110
2019 EX-01 50 21 8 6 8 2 4 76 16 48
2019 EX-02 43 22 0 9 9 0 17 79 21 23
2019 EX-03 37 26 19 15 0 0 4 65 15 27
2017 EX 28 32 13 6 7 4 10 69 16 94
2017 EX-01 30 34 6 9 6 4 11 75 18 47
2017 EX-02 12 35 18 6 24 6 0 50 31 17
2017 EX-03 28 33 28 6 0 0 6 64 6 18
2014 EX 22 26 19 12 8 8 5 55 23 109
2014 EX-01 27 24 18 7 11 7 5 58 21 55
2014 EX-02 17 26 22 22 9 4 0 45 32 23
2014 EX-03 6 33 22 17 6 17 0 47 27 18
2011 EX 21 31 12 18 7 2 9 58 28 113
2011 EX-01 28 30 15 15 3 3 5 64 20 60
2011 EX-02 9 43 13 13 22 0 0 52 35 23
2011 EX-03 19 24 10 29 5 0 14 50 39 21

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 69 18 7 2 4 0 0 87 5 110
2019 EX-01 65 17 8 4 6 0 0 81 10 48
2019 EX-02 74 13 9 0 4 0 0 87 4 23
2019 EX-03 70 26 4 0 0 0 0 96 0 27
2018 EX 62 24 7 5 2 0 0 86 7 84
2018 EX-01 51 27 10 10 2 0 0 78 12 41
2018 EX-02 53 32 11 0 5 0 0 84 5 19
2018 EX-03 88 13 0 0 0 0 0 100 0 16
2017 EX 59 32 6 2 1 0 0 90 3 94
2017 EX-01 55 32 9 4 0 0 0 87 4 47
2017 EX-02 35 59 0 0 6 0 0 94 6 17
2017 EX-03 78 16 6 0 0 0 0 94 0 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 26 5 5 4 0 0 86 8 110
2019 EX-01 54 23 10 6 6 0 0 77 13 48
2019 EX-02 57 35 0 4 4 0 0 91 9 23
2019 EX-03 59 37 0 4 0 0 0 96 4 27
2018 EX 49 26 13 6 6 0 0 75 12 85
2018 EX-01 41 29 12 7 10 0 0 71 17 41
2018 EX-02 32 32 21 11 5 0 0 63 16 19
2018 EX-03 69 19 13 0 0 0 0 88 0 16
2017 EX 45 40 12 3 0 0 0 85 3 94
2017 EX-01 43 43 13 2 0 0 0 85 2 47
2017 EX-02 12 59 24 6 0 0 0 71 6 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18
2014 EX 45 34 12 6 3 1 0 80 8 109
2014 EX-01 45 33 13 2 5 2 0 80 7 55
2014 EX-02 31 35 17 17 0 0 0 65 17 23
2014 EX-03 39 44 11 6 0 0 0 83 6 18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 17 55 12 6 2 4 4 78 9 109
2019 EX-01 10 50 15 6 4 8 6 71 12 48
2019 EX-02 13 43 22 17 0 0 4 59 18 23
2019 EX-03 20 76 4 0 0 0 0 96 0 25
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 61 27 5 5 0 2 0 90 5 111
2019 EX-01 50 33 4 8 0 4 0 87 9 48
2019 EX-02 57 30 13 0 0 0 0 87 0 23
2019 EX-03 70 22 4 4 0 0 0 93 4 27
2018 EX 58 27 8 4 1 1 1 87 5 85
2018 EX-01 49 27 12 5 2 2 2 79 8 41
2018 EX-02 53 42 5 0 0 0 0 95 0 19
2018 EX-03 63 25 6 6 0 0 0 88 6 16
2017 EX 53 39 6 1 0 1 0 93 1 95
2017 EX-01 42 52 4 0 0 2 0 96 0 48
2017 EX-02 47 35 18 0 0 0 0 82 0 17
2017 EX-03 62 28 6 5 0 0 0 90 5 18
2014 EX 70 23 5 1 1 0 0 93 2 109
2014 EX-01 64 27 7 0 2 0 0 91 2 55
2014 EX-02 57 30 9 4 0 0 0 87 4 23
2014 EX-03 83 17 0 0 0 0 0 100 0 18
2011 EX 63 25 4 2 2 4 1 92 4 113
2011 EX-01 55 25 7 3 3 5 2 86 7 60
2011 EX-02 57 35 4 0 0 4 0 95 0 23
2011 EX-03 76 24 0 0 0 0 0 100 0 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 27 5 4 3 1 0 88 6 110
2019 EX-01 50 38 2 4 4 2 0 89 9 48
2019 EX-02 52 22 17 4 4 0 0 74 9 23
2019 EX-03 73 19 4 4 0 0 0 92 4 26
2018 EX 58 25 5 9 2 0 1 83 12 85
2018 EX-01 49 29 5 12 2 0 2 80 15 41
2018 EX-02 47 32 5 11 5 0 0 79 16 19
2018 EX-03 69 19 6 6 0 0 0 88 6 16
2017 EX 52 39 7 2 0 0 0 91 2 95
2017 EX-01 48 44 8 0 0 0 0 92 0 48
2017 EX-02 35 47 6 12 0 0 0 82 12 17
2017 EX-03 50 38 11 0 0 0 0 89 0 18
2014 EX 64 30 1 5 0 0 0 94 5 108
2014 EX-01 59 37 2 2 0 0 0 96 2 54
2014 EX-02 57 26 0 17 0 0 0 83 17 23
2014 EX-03 61 39 0 0 0 0 0 100 0 18
2011 EX 58 28 5 6 2 0 0 87 8 113
2011 EX-01 57 28 7 7 2 0 0 85 8 60
2011 EX-02 39 39 4 13 4 0 0 78 17 23
2011 EX-03 76 19 5 0 0 0 0 95 0 21
2008 EX 40 30 14 8 8 0 0 70 16 87
2008 EX-01 29 40 14 7 10 0 0 69 17 42
2008 EX-02 39 17 17 13 13 0 0 57 26 23
2008 EX-03 50 25 17 8 0 0 0 75 8 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 52 39 6 1 2 0 0 91 3 110
2019 EX-01 43 49 6 2 0 0 0 91 2 47
2019 EX-02 35 43 13 0 9 0 0 78 9 23
2019 EX-03 63 33 4 0 0 0 0 96 0 27
2018 EX 36 43 8 10 2 0 1 80 12 84
2018 EX-01 28 48 8 13 3 0 3 77 15 40
2018 EX-02 37 32 16 11 5 0 0 68 16 19
2018 EX-03 25 63 6 6 0 0 0 88 6 16
2017 EX 39 44 8 7 1 0 0 83 8 95
2017 EX-01 35 50 8 6 0 0 0 85 6 48
2017 EX-02 18 53 12 18 0 0 0 71 18 17
2017 EX-03 34 45 11 6 5 0 0 78 10 18
2014 EX 51 35 6 7 0 0 0 86 7 109
2014 EX-01 40 45 7 7 0 0 0 85 7 55
2014 EX-02 52 26 4 17 0 0 0 78 17 23
2014 EX-03 50 39 11 0 0 0 0 89 0 18
2011 EX 45 39 9 4 2 1 0 85 6 113
2011 EX-01 43 40 10 3 2 2 0 85 5 60
2011 EX-02 30 35 17 13 4 0 0 65 17 23
2011 EX-03 57 43 0 0 0 0 0 100 0 21
2008 EX 25 47 10 7 10 0 0 72 17 87
2008 EX-01 14 55 10 7 14 0 0 69 21 42
2008 EX-02 35 26 13 13 13 0 0 61 26 23
2008 EX-03 17 67 17 0 0 0 0 83 0 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 29 53 7 6 2 2 0 84 8 109
2019 EX-01 17 65 4 8 2 4 0 85 11 48
2019 EX-02 17 57 13 9 4 0 0 74 13 23
2019 EX-03 40 44 12 4 0 0 0 84 4 25
2018 EX 24 48 9 13 5 0 1 73 18 85
2018 EX-01 17 46 10 20 5 0 2 65 25 41
2018 EX-02 11 58 16 11 5 0 0 68 16 19
2018 EX-03 31 50 6 6 6 0 0 81 13 16
2017 EX 33 38 14 14 1 1 0 71 15 95
2017 EX-01 31 40 15 10 2 2 0 72 13 48
2017 EX-02 0 35 29 35 0 0 0 35 35 17
2017 EX-03 34 50 6 11 0 0 0 83 11 18
2014 EX 28 47 12 11 2 0 0 75 13 109
2014 EX-01 27 44 15 13 2 0 0 71 14 55
2014 EX-02 13 52 22 9 4 0 0 65 13 23
2014 EX-03 17 67 0 17 0 0 0 83 17 18
2011 EX 28 46 10 12 4 0 0 74 16 113
2011 EX-01 28 42 12 15 3 0 0 70 18 60
2011 EX-02 17 52 13 9 9 0 0 70 17 23
2011 EX-03 38 48 5 10 0 0 0 86 10 21
2008 EX 23 46 13 15 3 0 0 69 18 87
2008 EX-01 17 55 12 10 7 0 0 71 17 42
2008 EX-02 22 30 17 30 0 0 0 52 30 23
2008 EX-03 33 33 17 17 0 0 0 67 17 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 22 29 28 15 5 2 0 51 20 111
2019 EX-01 19 33 23 15 6 4 0 54 22 48
2019 EX-02 9 35 30 17 9 0 0 43 26 23
2019 EX-03 22 19 37 22 0 0 0 41 22 27
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 40 42 12 5 2 0 0 82 6 111
2019 EX-01 40 33 21 4 2 0 0 73 6 48
2019 EX-02 26 48 9 13 4 0 0 74 17 23
2019 EX-03 33 63 4 0 0 0 0 96 0 27
2018 EX 38 39 7 15 1 0 0 76 16 85
2018 EX-01 37 34 10 17 2 0 0 71 20 41
2018 EX-02 21 47 11 21 0 0 0 68 21 19
2018 EX-03 38 50 0 13 0 0 0 88 13 16
2017 EX 28 50 12 11 0 0 0 78 11 94
2017 EX-01 34 49 13 4 0 0 0 83 4 47
2017 EX-02 12 41 18 29 0 0 0 53 29 17
2017 EX-03 22 62 5 11 0 0 0 84 11 18
2014 EX 38 44 13 5 1 0 0 82 5 109
2014 EX-01 29 47 15 7 2 0 0 76 9 55
2014 EX-02 26 56 13 4 0 0 0 83 4 23
2014 EX-03 44 39 17 0 0 0 0 83 0 18
2011 EX 39 45 8 6 2 0 0 84 8 113
2011 EX-01 43 42 7 7 2 0 0 85 8 60
2011 EX-02 22 52 13 9 4 0 0 74 13 23
2011 EX-03 38 52 10 0 0 0 0 90 0 21

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 22 49 16 7 4 1 1 72 11 110
2019 EX-01 19 51 19 6 4 0 0 70 11 47
2019 EX-02 0 57 13 17 9 4 0 59 27 23
2019 EX-03 37 41 19 4 0 0 0 78 4 27

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 51 34 6 6 0 1 1 87 6 111
2019 EX-01 50 40 2 8 0 0 0 90 8 48
2019 EX-02 43 35 17 0 0 0 4 82 0 23
2019 EX-03 48 33 4 11 0 4 0 85 12 27
2018 EX 58 32 4 5 1 0 1 90 6 85
2018 EX-01 63 29 2 2 2 0 0 93 5 41
2018 EX-02 37 42 5 16 0 0 0 79 16 19
2018 EX-03 50 38 6 0 0 0 6 93 0 16
2017 EX 57 34 6 1 0 1 0 92 1 93
2017 EX-01 60 30 9 0 0 2 0 91 0 47
2017 EX-02 35 53 12 0 0 0 0 88 0 17
2017 EX-03 65 35 0 0 0 0 0 100 0 17
2014 EX 69 24 3 4 0 1 0 94 4 109
2014 EX-01 65 27 4 2 0 2 0 94 2 55
2014 EX-02 57 35 4 4 0 0 0 91 4 23
2014 EX-03 78 11 0 11 0 0 0 89 11 18
2011 EX 65 23 8 2 2 1 0 88 4 113
2011 EX-01 58 25 8 3 3 2 0 85 7 60
2011 EX-02 57 26 17 0 0 0 0 83 0 23
2011 EX-03 76 24 0 0 0 0 0 100 0 21
2008 EX 49 34 7 5 3 1 0 85 8 87
2008 EX-01 40 40 7 7 5 0 0 81 12 42
2008 EX-02 43 30 13 4 4 4 0 77 9 23
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 45 39 12 1 2 0 1 85 3 110
2019 EX-01 46 38 15 0 2 0 0 83 2 48
2019 EX-02 43 35 13 4 4 0 0 78 9 23
2019 EX-03 31 58 8 0 0 0 4 92 0 26
2018 EX 47 38 9 2 2 1 0 86 5 85
2018 EX-01 39 41 10 5 2 2 0 83 8 41
2018 EX-02 42 37 16 0 5 0 0 79 5 19
2018 EX-03 50 44 6 0 0 0 0 94 0 16

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 20 22 23 9 7 9 10 51 20 111
2019 EX-01 23 21 19 13 10 8 6 51 27 48
2019 EX-02 4 17 43 4 9 13 9 28 17 23
2019 EX-03 11 30 22 7 0 11 19 58 11 27
2018 EX 21 26 14 10 12 10 7 57 26 84
2018 EX-01 25 20 13 13 18 8 5 51 34 40
2018 EX-02 5 21 26 11 16 16 5 33 33 19
2018 EX-03 6 50 13 6 0 6 19 75 8 16
2017 EX 14 13 19 9 11 15 19 40 31 94
2017 EX-01 15 4 30 9 15 15 13 26 32 47
2017 EX-02 0 18 6 18 18 24 18 30 60 17
2017 EX-03 0 39 17 10 0 6 28 59 16 18
2014 EX 18 21 15 11 11 15 9 52 29 109
2014 EX-01 20 25 16 13 7 9 9 56 24 55
2014 EX-02 13 13 22 9 26 13 4 32 42 23
2014 EX-03 6 22 11 17 6 33 6 45 36 18
2011 EX 18 18 12 11 10 15 17 52 30 113
2011 EX-01 25 17 13 8 12 17 8 56 27 60
2011 EX-02 9 17 13 26 13 0 22 33 50 23
2011 EX-03 14 24 10 5 5 24 19 67 17 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 27 46 16 5 6 0 0 73 11 111
2019 EX-01 29 35 21 2 13 0 0 65 15 48
2019 EX-02 13 43 30 9 4 0 0 57 13 23
2019 EX-03 22 67 4 7 0 0 0 89 7 27
2018 EX 26 44 14 11 5 0 0 70 15 84
2018 EX-01 24 44 22 2 7 0 0 68 10 41
2018 EX-02 11 42 16 26 5 0 0 53 32 19
2018 EX-03 25 56 0 19 0 0 0 81 19 16
2017 EX 34 32 14 13 4 2 0 68 17 93
2017 EX-01 38 26 17 13 4 2 0 65 17 47
2017 EX-02 6 47 18 18 12 0 0 53 29 17
2017 EX-03 28 45 11 16 0 0 0 73 16 18
2014 EX 33 33 14 13 6 2 0 67 19 109
2014 EX-01 29 38 14 13 4 2 0 69 17 55
2014 EX-02 22 22 17 17 17 4 0 46 36 23
2014 EX-03 22 44 17 17 0 0 0 67 17 18
2011 EX 17 47 19 12 5 0 0 64 18 113
2011 EX-01 25 42 15 13 5 0 0 67 18 60
2011 EX-02 0 61 13 13 13 0 0 61 26 23
2011 EX-03 19 38 33 10 0 0 0 57 10 21
2008 EX 28 41 14 9 7 1 0 69 16 86
2008 EX-01 26 43 7 12 12 0 0 69 24 42
2008 EX-02 26 26 30 13 4 0 0 52 17 23
2008 EX-03 25 58 8 0 0 8 0 91 0 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 31 33 15 7 8 1 5 68 16 111
2019 EX-01 27 33 19 4 13 2 2 63 17 48
2019 EX-02 35 22 17 17 9 0 0 57 26 23
2019 EX-03 30 48 7 7 4 0 4 81 12 27
2018 EX 33 32 4 17 10 2 2 69 28 84
2018 EX-01 30 28 3 20 13 3 5 62 35 40
2018 EX-02 16 42 11 11 16 5 0 61 28 19
2018 EX-03 38 50 0 13 0 0 0 88 13 16
2017 EX 31 38 11 12 7 1 1 70 19 95
2017 EX-01 31 33 13 15 8 0 0 65 23 48
2017 EX-02 18 47 6 12 18 0 0 65 29 17
2017 EX-03 17 55 17 11 0 0 0 72 11 18
2014 EX 32 29 14 12 8 3 2 64 21 109
2014 EX-01 29 38 15 13 5 0 0 67 18 55
2014 EX-02 22 26 17 4 26 4 0 50 32 23
2014 EX-03 28 22 17 22 0 11 0 56 25 18
2011 EX 29 39 6 7 12 2 5 73 20 113
2011 EX-01 27 38 7 12 12 0 5 68 25 60
2011 EX-02 22 39 4 4 22 4 4 67 29 23
2011 EX-03 38 48 5 0 5 5 0 90 5 21
2008 EX 31 34 12 13 10 0 0 65 23 86
2008 EX-01 29 31 10 14 17 0 0 60 31 42
2008 EX-02 26 30 22 13 9 0 0 57 22 23
2008 EX-03 36 55 9 0 0 0 0 91 0 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 31 35 23 9 0 0 3 68 9 111
2019 EX-01 25 44 17 10 0 0 4 72 11 48
2019 EX-02 30 35 26 4 0 0 4 68 5 23
2019 EX-03 26 33 30 11 0 0 0 59 11 27

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 78 6 1 5 3 0 6 90 9 111
2019 EX-01 77 6 0 6 6 0 4 87 13 48
2019 EX-02 70 13 0 4 0 0 13 95 5 23
2019 EX-03 85 4 4 4 0 0 4 92 4 27

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 68 21 6 0 2 1 3 92 2 111
2019 EX-01 65 25 6 0 2 0 2 91 2 48
2019 EX-02 57 17 9 0 4 4 9 85 5 23
2019 EX-03 70 22 7 0 0 0 0 93 0 27

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 62 19 11 4 1 1 3 84 5 111
2019 EX-01 65 19 10 4 0 0 2 85 4 48
2019 EX-02 39 17 22 4 4 4 9 65 10 23
2019 EX-03 67 26 4 4 0 0 0 93 4 27

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 81 8 4 2 1 0 5 93 3 111
2019 EX-01 83 10 2 0 0 0 4 98 0 48
2019 EX-02 61 13 9 4 4 0 9 81 10 23
2019 EX-03 85 4 4 4 0 0 4 92 4 27

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 93 5 0 0 0 0 3 100 0 111
2019 EX-01 90 8 0 0 0 0 2 100 0 48
2019 EX-02 87 4 0 0 0 0 9 100 0 23
2019 EX-03 100 0 0 0 0 0 0 100 0 27

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 82 5 5 2 1 2 5 92 3 110
2019 EX-01 75 4 8 4 0 4 4 86 5 48
2019 EX-02 74 9 0 0 4 0 13 95 5 23
2019 EX-03 96 0 4 0 0 0 0 96 0 26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 94 1 0 0 0 0 5 100 0 110
2019 EX-01 91 2 0 0 0 0 6 100 0 47
2019 EX-02 87 0 0 0 0 0 13 100 0 23
2019 EX-03 100 0 0 0 0 0 0 100 0 27

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 29 54 10 5 3 0 0 83 7 111
2019 EX-01 27 50 13 6 4 0 0 77 10 48
2019 EX-02 22 57 13 4 4 0 0 78 9 23
2019 EX-03 26 67 7 0 0 0 0 93 0 27
2018 EX 32 39 20 8 1 0 0 71 9 85
2018 EX-01 32 37 20 12 0 0 0 68 12 41
2018 EX-02 16 37 37 5 5 0 0 53 11 19
2018 EX-03 25 63 13 0 0 0 0 88 0 16
2017 EX 36 47 13 2 1 1 0 84 3 95
2017 EX-01 33 48 13 4 0 2 0 83 4 48
2017 EX-02 12 53 29 0 6 0 0 65 6 17
2017 EX-03 34 61 6 0 0 0 0 94 0 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 20 63 6 7 4 0 0 83 11 110
2019 EX-01 25 50 10 8 6 0 0 75 15 48
2019 EX-02 9 74 4 9 4 0 0 83 13 23
2019 EX-03 15 77 4 4 0 0 0 92 4 26
2018 EX 33 46 6 11 2 2 0 80 14 83
2018 EX-01 28 50 3 13 3 5 0 82 16 40
2018 EX-02 32 32 11 21 5 0 0 63 26 19
2018 EX-03 38 50 13 0 0 0 0 88 0 16
2017 EX 32 47 14 4 2 1 0 80 6 94
2017 EX-01 33 44 19 2 0 2 0 79 2 48
2017 EX-02 12 53 18 12 6 0 0 65 18 17
2017 EX-03 28 56 6 6 5 0 0 84 10 18
2014 EX 50 36 6 5 2 1 0 87 6 109
2014 EX-01 38 46 7 7 2 0 0 84 9 55
2014 EX-02 52 30 9 0 4 4 0 86 5 23
2014 EX-03 56 33 6 6 0 0 0 89 6 18
2011 EX 39 43 6 9 3 0 0 82 12 113
2011 EX-01 38 47 8 3 3 0 0 85 7 60
2011 EX-02 35 35 9 17 4 0 0 70 22 23
2011 EX-03 38 48 0 14 0 0 0 86 14 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 30 53 10 5 3 0 0 83 7 111
2019 EX-01 31 40 19 6 4 0 0 71 10 48
2019 EX-02 17 70 9 0 4 0 0 87 4 23
2019 EX-03 26 67 0 7 0 0 0 93 7 27
2018 EX 38 44 8 6 2 1 0 83 8 84
2018 EX-01 41 44 5 5 2 2 0 88 8 41
2018 EX-02 37 26 26 5 5 0 0 63 11 19
2018 EX-03 13 75 0 13 0 0 0 88 13 16
2017 EX 34 48 12 4 1 1 0 83 5 94
2017 EX-01 38 45 13 4 0 0 0 83 4 47
2017 EX-02 12 53 24 0 6 6 0 69 6 17
2017 EX-03 22 62 6 10 0 0 0 84 10 18
2014 EX 46 37 10 3 1 4 0 86 4 109
2014 EX-01 40 44 13 4 0 0 0 84 4 55
2014 EX-02 48 22 13 4 4 8 0 76 10 23
2014 EX-03 39 44 6 0 0 11 0 94 0 18

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 28 3 4 2 0 0 92 5 111
2019 EX-01 58 31 4 4 2 0 0 90 6 48
2019 EX-02 57 35 0 4 4 0 0 91 9 23
2019 EX-03 70 26 4 0 0 0 0 96 0 27
2018 EX 60 30 6 2 1 0 0 90 4 83
2018 EX-01 53 38 5 5 0 0 0 90 5 40
2018 EX-02 47 32 16 0 5 0 0 79 5 19
2018 EX-03 88 13 0 0 0 0 0 100 0 16
2017 EX 56 40 1 2 0 0 0 97 2 94
2017 EX-01 50 46 2 2 0 0 0 96 2 48
2017 EX-02 41 53 0 6 0 0 0 94 6 17
2017 EX-03 67 33 0 0 0 0 0 100 0 18
2014 EX 64 32 2 1 1 0 0 96 2 109
2014 EX-01 62 35 2 2 0 0 0 96 2 55
2014 EX-02 52 39 4 0 4 0 0 91 4 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 66 26 4 1 3 0 0 92 4 113
2011 EX-01 68 25 2 0 5 0 0 93 5 60
2011 EX-02 48 35 13 4 0 0 0 83 4 23
2011 EX-03 67 29 5 0 0 0 0 95 0 21
2008 EX 52 28 9 7 5 0 0 79 11 87
2008 EX-01 48 26 10 10 7 0 0 74 17 42
2008 EX-02 52 30 9 4 4 0 0 83 9 23
2008 EX-03 50 33 17 0 0 0 0 83 0 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 28 5 2 2 0 0 92 4 110
2019 EX-01 54 35 6 2 2 0 0 90 4 48
2019 EX-02 52 35 4 4 4 0 0 87 9 23
2019 EX-03 77 23 0 0 0 0 0 100 0 26
2018 EX 58 30 7 2 2 0 0 88 5 83
2018 EX-01 53 35 5 5 3 0 0 88 8 40
2018 EX-02 32 42 21 0 5 0 0 74 5 19
2018 EX-03 94 6 0 0 0 0 0 100 0 16
2017 EX 63 29 5 3 0 0 0 91 3 94
2017 EX-01 60 29 8 2 0 0 0 90 2 48
2017 EX-02 41 41 6 12 0 0 0 82 12 17
2017 EX-03 73 27 0 0 0 0 0 100 0 18
2014 EX 62 26 9 2 1 0 0 88 3 109
2014 EX-01 62 25 11 2 0 0 0 87 2 55
2014 EX-02 35 39 17 4 4 0 0 74 9 23
2014 EX-03 72 28 0 0 0 0 0 100 0 18
2011 EX 63 25 8 1 3 0 0 88 4 112
2011 EX-01 62 27 7 2 3 0 0 88 5 60
2011 EX-02 55 27 14 0 5 0 0 82 5 22
2011 EX-03 71 19 10 0 0 0 0 90 0 21

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 64 26 4 4 3 0 0 90 6 111
2019 EX-01 54 31 4 8 2 0 0 85 10 48
2019 EX-02 52 35 4 0 9 0 0 87 9 23
2019 EX-03 78 22 0 0 0 0 0 100 0 27
2018 EX 61 30 2 4 2 0 0 92 6 83
2018 EX-01 56 34 2 5 2 0 0 90 7 41
2018 EX-02 44 39 6 6 6 0 0 83 11 18
2018 EX-03 81 19 0 0 0 0 0 100 0 16
2017 EX 55 37 4 3 0 0 0 93 3 94
2017 EX-01 52 40 6 2 0 0 0 92 2 48
2017 EX-02 29 59 6 6 0 0 0 88 6 17
2017 EX-03 67 27 0 6 0 0 0 94 6 18
2014 EX 61 33 5 2 0 0 0 94 2 109
2014 EX-01 60 34 5 0 0 0 0 95 0 55
2014 EX-02 35 48 9 9 0 0 0 83 9 23
2014 EX-03 67 33 0 0 0 0 0 100 0 18
2011 EX 63 29 4 0 4 1 0 93 4 112
2011 EX-01 59 32 5 0 3 0 0 92 3 59
2011 EX-02 57 26 4 0 9 4 0 86 9 23
2011 EX-03 71 29 0 0 0 0 0 100 0 21
2008 EX 58 26 5 8 3 0 0 84 12 86
2008 EX-01 55 26 7 10 2 0 0 81 12 42
2008 EX-02 59 14 5 14 9 0 0 73 23 22
2008 EX-03 67 33 0 0 0 0 0 100 0 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 56 31 5 1 6 1 1 88 7 111
2019 EX-01 52 31 4 0 10 2 0 85 11 48
2019 EX-02 48 30 13 0 9 0 0 78 9 23
2019 EX-03 56 41 0 0 0 0 4 100 0 27
2018 EX 51 23 11 10 4 1 1 76 13 84
2018 EX-01 46 22 15 7 5 2 2 72 13 41
2018 EX-02 37 21 16 21 5 0 0 58 26 19
2018 EX-03 75 25 0 0 0 0 0 100 0 16
2017 EX 49 29 15 4 2 1 0 79 6 94
2017 EX-01 52 33 13 2 0 0 0 85 2 48
2017 EX-02 35 41 12 6 6 0 0 76 12 17
2017 EX-03 45 22 22 10 0 0 0 67 10 18
2014 EX 48 30 11 6 4 2 0 79 9 109
2014 EX-01 44 38 9 5 4 0 0 82 9 55
2014 EX-02 44 26 13 4 9 4 0 73 14 23
2014 EX-03 44 28 11 11 0 6 0 76 12 18
2011 EX 56 25 6 5 4 4 0 83 10 113
2011 EX-01 58 27 5 5 3 2 0 86 8 60
2011 EX-02 43 26 4 13 13 0 0 70 26 23
2011 EX-03 57 19 14 0 0 10 0 84 0 21
2008 EX 48 27 14 2 6 3 0 77 8 86
2008 EX-01 48 26 10 5 10 2 0 76 15 42
2008 EX-02 45 23 23 0 5 5 0 71 5 22
2008 EX-03 58 33 8 0 0 0 0 92 0 12
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 EX 37 29 34 110
2019 EX-01 33 23 44 48
2019 EX-02 48 35 17 23
2019 EX-03 31 35 35 26
2018 EX 38 26 36 85
2018 EX-01 34 29 37 41
2018 EX-02 63 21 16 19
2018 EX-03 25 25 50 16
2017 EX 37 28 35 95
2017 EX-01 33 33 33 48
2017 EX-02 47 18 35 17
2017 EX-03 44 22 34 18
2014 EX 35 31 34 109
2014 EX-01 33 33 35 55
2014 EX-02 39 26 35 23
2014 EX-03 50 22 28 18
2011 EX 32 37 31 113
2011 EX-01 37 40 23 60
2011 EX-02 35 26 39 23
2011 EX-03 24 38 38 21

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 EX 12 29 41 12 0 5 41
2019 EX-01 6 13 56 19 0 6 16
2019 EX-02 9 27 45 18 0 0 11
2018 EX 9 34 44 6 6 0 32
2018 EX-01 7 36 43 7 7 0 14
2018 EX-02 8 25 50 8 8 0 12
2017 EX 21 38 41 0 0 0 34
2017 EX-01 19 44 38 0 0 0 16
2014 EX 11 45 34 5 9999 5 38
2014 EX-01 6 39 33 11 9999 11 18
2011 EX 28 31 33 8 9999 0 36
2011 EX-01 32 36 27 5 9999 0 22
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 17 42 6 7 1 0 26 80 11 109
2019 EX-01 21 52 10 6 2 0 8 80 9 48
2019 EX-02 17 26 0 17 0 0 39 71 29 23
2019 EX-03 11 48 4 4 0 0 33 89 6 27

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 37 26 7 1 1 2 27 87 3 109
2019 EX-01 40 33 13 0 2 2 10 83 2 48
2019 EX-02 35 17 4 0 0 4 39 92 0 23
2019 EX-03 33 26 4 4 0 0 33 89 6 27
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 9 91 110
2019 EX-01 10 90 48
2018 EX 7 93 85

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 50 50 10

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 50 50 10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 50 50 10

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 50 50 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 13 87 110
2019 EX-01 13 88 48
2019 EX-02 22 78 23

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 21 14 13 7 3 29 14 61 17 111
2019 EX-01 15 13 17 4 4 31 17 52 16 48
2019 EX-02 9 9 13 13 4 43 9 36 36 23
2019 EX-03 22 19 11 7 0 22 19 69 13 27
2018 EX 19 23 10 1 6 31 10 71 12 83
2018 EX-01 18 13 10 0 8 38 15 63 16 40
2018 EX-02 21 21 11 0 11 37 0 67 17 19
2018 EX-03 6 50 13 6 0 19 6 75 8 16
2017 EX 16 15 20 5 1 32 12 54 11 95
2017 EX-01 10 10 27 0 0 42 10 43 0 48
2017 EX-02 6 18 18 18 0 29 12 40 30 17
2017 EX-03 17 28 11 10 6 17 11 62 22 18
2014 EX 30 10 16 5 3 30 6 64 12 109
2014 EX-01 31 7 11 2 2 38 9 72 7 55
2014 EX-02 13 13 22 13 4 26 9 40 26 23
2014 EX-03 22 17 28 0 0 33 0 58 0 18

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 36 34 15 5 3 5 1 75 9 111
2019 EX-01 25 40 17 4 4 8 2 72 9 48
2019 EX-02 26 26 30 9 4 4 0 55 14 23
2019 EX-03 48 41 4 4 0 4 0 92 4 27
2018 EX 39 37 16 4 2 2 0 78 6 82
2018 EX-01 36 41 15 3 3 3 0 79 5 39
2018 EX-02 32 32 26 5 5 0 0 63 11 19
2018 EX-03 38 38 13 6 0 6 0 80 7 16
2017 EX 27 38 18 4 1 9 2 74 6 95
2017 EX-01 25 40 19 0 0 17 0 78 0 48
2017 EX-02 6 35 29 18 0 6 6 47 20 17
2017 EX-03 22 50 17 5 6 0 0 73 10 18
2014 EX 40 24 22 4 2 8 0 70 6 109
2014 EX-01 38 22 24 4 2 11 0 67 6 55
2014 EX-02 17 35 26 9 4 9 0 57 14 23
2014 EX-03 44 33 17 0 0 6 0 82 0 18
2011 EX 38 37 13 1 3 7 1 82 4 112
2011 EX-01 36 34 15 2 5 8 0 76 7 59
2011 EX-02 30 48 17 0 0 4 0 82 0 23
2011 EX-03 38 43 10 0 0 5 5 89 0 21
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 5 95 110
2019 EX-03 0 100 26

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 6 94 109
2019 EX-01 10 90 48

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 23 12 16 2 3 30 14 63 8 111
2019 EX-01 15 15 17 2 4 29 19 56 12 48
2019 EX-02 13 4 17 0 4 43 17 44 11 23
2019 EX-03 30 11 19 0 0 30 11 69 0 27
2018 EX 24 18 13 1 4 33 8 70 8 85
2018 EX-01 20 10 12 0 2 44 12 67 6 41
2018 EX-02 21 11 21 0 11 32 5 50 17 19
2018 EX-03 19 44 13 0 0 19 6 83 0 16
2017 EX 17 16 13 4 0 36 15 66 8 95
2017 EX-01 15 8 19 0 0 44 15 55 0 48
2017 EX-02 0 24 12 12 0 41 12 50 25 17
2017 EX-03 22 28 6 10 0 17 17 76 16 18
2014 EX 23 13 12 3 0 43 6 71 5 109
2014 EX-01 24 13 7 2 0 49 5 80 4 55
2014 EX-02 17 17 17 9 0 31 9 57 14 23
2014 EX-03 0 6 22 0 0 61 11 20 0 18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 39 32 18 2 3 5 2 76 5 111
2019 EX-01 27 29 31 0 4 6 2 61 5 48
2019 EX-02 30 35 17 4 4 4 4 71 10 23
2019 EX-03 48 37 4 4 0 7 0 92 4 27
2018 EX 36 34 16 1 2 8 1 78 4 85
2018 EX-01 29 39 17 0 2 12 0 78 3 41
2018 EX-02 26 32 21 5 5 5 5 65 12 19
2018 EX-03 56 25 13 0 0 6 0 87 0 16
2017 EX 29 43 12 4 0 7 4 82 5 95
2017 EX-01 27 46 13 0 0 13 2 85 0 48
2017 EX-02 12 35 29 12 0 6 6 53 13 17
2017 EX-03 34 56 0 10 0 0 0 90 10 18
2014 EX 42 24 20 1 1 12 0 75 2 109
2014 EX-01 38 25 22 0 2 13 0 73 2 55
2014 EX-02 17 39 22 4 0 17 0 69 5 23
2014 EX-03 50 17 22 0 0 11 0 75 0 18
2011 EX 49 33 8 2 2 6 1 88 4 113
2011 EX-01 45 32 10 2 3 8 0 84 5 60
2011 EX-02 43 39 13 4 0 0 0 83 4 23
2011 EX-03 52 38 0 0 0 5 5 100 0 21
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 22 30 30 11 8 0 0 51 19 111
2019 EX-01 17 35 25 13 10 0 0 52 23 48
2019 EX-02 26 26 35 4 9 0 0 52 13 23
2019 EX-03 33 22 33 7 4 0 0 56 11 27
2018 EX 20 24 40 12 5 0 0 44 16 85
2018 EX-01 22 20 32 20 7 0 0 41 27 41
2018 EX-02 21 26 47 5 0 0 0 47 5 19
2018 EX-03 6 38 50 6 0 0 0 44 6 16
2017 EX 34 26 25 11 3 1 0 61 14 95
2017 EX-01 27 27 33 8 2 2 0 55 11 48
2017 EX-02 59 24 12 6 0 0 0 82 6 17
2017 EX-03 33 34 17 11 6 0 0 66 17 18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 5 22 42 25 6 0 0 27 31 110
2019 EX-01 4 27 40 25 4 0 0 31 29 48
2019 EX-02 9 23 18 36 14 0 0 32 50 22
2019 EX-03 4 11 56 22 7 0 0 15 30 27
2018 EX 2 21 35 27 13 0 1 24 40 85
2018 EX-01 2 22 34 29 10 0 2 25 40 41
2018 EX-02 5 16 32 21 26 0 0 21 47 19
2018 EX-03 0 13 38 38 13 0 0 13 50 16
2017 EX 5 18 25 29 22 0 0 23 51 95
2017 EX-01 4 17 27 27 25 0 0 21 52 48
2017 EX-02 0 18 18 41 24 0 0 18 65 17
2017 EX-03 6 17 34 22 22 0 0 22 44 18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 9 31 34 18 7 0 0 40 26 109
2019 EX-01 7 33 33 26 2 0 0 39 28 46
2019 EX-02 9 35 22 17 17 0 0 43 35 23
2019 EX-03 7 26 48 7 11 0 0 33 19 27
2018 EX 8 27 34 19 10 0 2 36 30 83
2018 EX-01 5 34 27 24 7 0 2 40 33 41
2018 EX-02 5 16 47 16 16 0 0 21 32 19
2018 EX-03 7 14 50 14 14 0 0 21 29 14
2017 EX 11 22 32 21 14 0 1 33 35 95
2017 EX-01 8 25 23 29 13 0 2 34 43 48
2017 EX-02 6 12 41 18 24 0 0 18 41 17
2017 EX-03 6 17 50 11 16 0 0 22 27 18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 17 26 33 16 7 0 0 43 23 111
2019 EX-01 19 23 38 15 6 0 0 42 21 48
2019 EX-02 17 17 26 22 17 0 0 35 39 23
2019 EX-03 11 33 33 19 4 0 0 44 22 27
2018 EX 11 30 32 17 10 0 1 41 27 84
2018 EX-01 12 27 29 20 10 0 2 40 30 41
2018 EX-02 5 21 42 21 11 0 0 26 32 19
2018 EX-03 0 40 33 13 13 0 0 40 27 15
2017 EX 12 20 35 20 14 0 0 32 34 95
2017 EX-01 10 19 35 19 17 0 0 29 35 48
2017 EX-02 18 18 12 35 18 0 0 35 53 17
2017 EX-03 6 17 50 17 10 0 0 22 27 18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 14 35 30 14 8 0 0 49 22 111
2019 EX-01 17 44 27 8 4 0 0 60 13 48
2019 EX-02 17 26 17 22 17 0 0 43 39 23
2019 EX-03 7 26 37 22 7 0 0 33 30 27
2018 EX 7 27 36 18 9 0 2 35 28 85
2018 EX-01 7 34 34 15 7 0 2 43 23 41
2018 EX-02 5 21 26 26 16 0 5 28 44 19
2018 EX-03 6 6 56 19 13 0 0 13 31 16
2017 EX 8 27 26 20 18 0 0 36 38 95
2017 EX-01 10 25 21 23 21 0 0 35 44 48
2017 EX-02 6 29 24 18 24 0 0 35 41 17
2017 EX-03 6 28 34 17 16 0 0 34 33 18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 7 23 35 26 9 0 0 30 35 110
2019 EX-01 10 29 27 27 6 0 0 40 33 48
2019 EX-02 14 18 23 27 18 0 0 32 45 22
2019 EX-03 0 11 52 26 11 0 0 11 37 27
2018 EX 7 20 38 20 12 0 2 28 33 84
2018 EX-01 10 30 38 13 8 0 3 41 21 40
2018 EX-02 5 16 21 26 26 0 5 22 56 19
2018 EX-03 0 0 50 38 13 0 0 0 50 16
2017 EX 5 21 44 15 15 0 0 27 30 94
2017 EX-01 4 21 43 15 17 0 0 26 32 47
2017 EX-02 12 12 41 24 12 0 0 24 35 17
2017 EX-03 6 17 50 11 16 0 0 22 27 18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 23 56 14 6 2 0 0 78 8 111
2019 EX-01 21 58 17 2 2 0 0 79 4 48
2019 EX-02 9 61 22 9 0 0 0 70 9 23
2019 EX-03 30 52 4 11 4 0 0 81 15 27
2018 EX 27 39 18 11 4 0 1 67 15 82
2018 EX-01 25 38 20 13 3 0 3 64 15 40
2018 EX-02 11 44 17 17 11 0 0 56 28 18
2018 EX-03 40 40 13 7 0 0 0 80 7 15
2017 EX 31 40 17 10 2 0 0 71 12 94
2017 EX-01 30 43 17 6 4 0 0 72 11 47
2017 EX-02 18 41 12 29 0 0 0 59 29 17
2017 EX-03 22 50 22 6 0 0 0 72 6 18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 13 50 29 7 2 0 0 62 9 111
2019 EX-01 8 46 38 6 2 0 0 54 8 48
2019 EX-02 9 48 30 9 4 0 0 57 13 23
2019 EX-03 11 56 22 11 0 0 0 67 11 27
2018 EX 12 39 29 16 4 0 1 51 20 83
2018 EX-01 12 32 37 15 2 0 2 45 18 41
2018 EX-02 0 33 33 22 11 0 0 33 33 18
2018 EX-03 7 60 13 20 0 0 0 67 20 15
2017 EX 15 35 35 12 3 0 0 50 15 94
2017 EX-01 15 38 28 15 4 0 0 53 19 47
2017 EX-02 6 24 53 12 6 0 0 29 18 17
2017 EX-03 6 38 45 11 0 0 0 44 11 18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 33 38 20 5 4 0 0 71 9 111
2019 EX-01 33 35 19 8 4 0 0 69 13 48
2019 EX-02 35 35 22 0 9 0 0 70 9 23
2019 EX-03 30 48 19 4 0 0 0 78 4 27
2018 EX 18 42 19 13 5 0 2 62 19 83
2018 EX-01 17 39 22 12 7 0 2 58 20 41
2018 EX-02 6 39 17 33 6 0 0 44 39 18
2018 EX-03 20 60 20 0 0 0 0 80 0 15
2017 EX 22 43 21 10 4 0 0 65 14 94
2017 EX-01 19 45 26 6 4 0 0 64 11 47
2017 EX-02 24 18 24 24 12 0 0 41 35 17
2017 EX-03 11 67 16 6 0 0 0 78 6 18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 55 22 15 4 5 0 0 77 8 110
2019 EX-01 50 19 19 6 6 0 0 69 13 48
2019 EX-02 57 22 13 0 9 0 0 78 9 23
2019 EX-03 58 27 15 0 0 0 0 85 0 26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 32 39 22 5 3 0 0 71 7 111
2019 EX-01 27 50 15 8 0 0 0 77 8 48
2019 EX-02 26 39 22 0 13 0 0 65 13 23
2019 EX-03 41 19 37 4 0 0 0 59 4 27
2018 EX 23 39 28 5 5 0 1 62 10 83
2018 EX-01 22 34 29 7 5 0 2 58 13 41
2018 EX-02 22 33 33 0 11 0 0 56 11 18
2018 EX-03 27 40 27 7 0 0 0 67 7 15
2017 EX 24 37 25 11 3 0 0 62 14 94
2017 EX-01 21 40 21 11 6 0 0 62 17 47
2017 EX-02 18 35 24 24 0 0 0 53 24 17
2017 EX-03 22 39 39 0 0 0 0 61 0 18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 79 17 3 0 1 0 0 96 1 111
2019 EX-01 79 17 4 0 0 0 0 96 0 48
2019 EX-02 70 22 4 0 4 0 0 91 4 23
2019 EX-03 81 19 0 0 0 0 0 100 0 27
2018 EX 71 23 1 1 2 0 1 95 4 83
2018 EX-01 73 17 2 2 2 0 2 93 5 41
2018 EX-02 56 39 0 0 6 0 0 94 6 18
2018 EX-03 80 20 0 0 0 0 0 100 0 15
2017 EX 79 15 3 3 0 0 0 94 3 95
2017 EX-01 77 19 4 0 0 0 0 96 0 48
2017 EX-02 82 12 0 6 0 0 0 94 6 17
2017 EX-03 72 17 0 11 0 0 0 89 11 18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 90 4 2 0 0 0 5 98 0 111
2019 EX-01 90 4 4 0 0 0 2 96 0 48
2019 EX-02 83 0 0 0 0 0 17 100 0 23
2019 EX-03 96 4 0 0 0 0 0 100 0 27
2018 EX 89 8 0 0 0 0 2 100 0 83
2018 EX-01 85 12 0 0 0 0 2 100 0 41
2018 EX-02 83 11 0 0 0 0 6 100 0 18
2018 EX-03 100 0 0 0 0 0 0 100 0 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 82 8 3 4 2 2 0 92 6 111
2019 EX-01 81 4 2 8 2 2 0 87 11 48
2019 EX-02 78 13 0 0 4 4 0 95 5 23
2019 EX-03 81 11 7 0 0 0 0 93 0 27
2018 EX 78 16 4 0 2 0 0 94 2 83
2018 EX-01 83 13 3 0 3 0 0 95 3 40
2018 EX-02 67 28 0 0 6 0 0 94 6 18
2018 EX-03 75 13 13 0 0 0 0 88 0 16
2017 EX 87 9 2 0 0 0 1 98 0 95
2017 EX-01 92 6 0 0 0 0 2 100 0 48
2017 EX-02 82 18 0 0 0 0 0 100 0 17
2017 EX-03 73 16 11 0 0 0 0 89 0 18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 75 15 8 2 1 0 0 89 3 110
2019 EX-01 74 15 9 2 0 0 0 89 2 47
2019 EX-02 61 26 9 0 4 0 0 87 4 23
2019 EX-03 78 11 7 4 0 0 0 89 4 27
2018 EX 61 26 10 2 0 0 1 88 2 84
2018 EX-01 76 17 5 0 0 0 2 95 0 41
2018 EX-02 53 37 5 5 0 0 0 89 5 19
2018 EX-03 27 40 27 7 0 0 0 67 7 15
2017 EX 70 22 6 1 0 0 0 93 1 94
2017 EX-01 73 19 6 2 0 0 0 92 2 48
2017 EX-02 47 47 6 0 0 0 0 94 0 17
2017 EX-03 70 18 12 0 0 0 0 88 0 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 68 20 4 5 4 0 0 87 9 111
2019 EX-01 67 19 0 8 6 0 0 85 15 48
2019 EX-02 65 26 0 4 4 0 0 91 9 23
2019 EX-03 63 22 11 4 0 0 0 85 4 27
2018 EX 48 21 16 7 6 0 1 70 13 85
2018 EX-01 56 12 10 10 10 0 2 70 20 41
2018 EX-02 26 26 37 5 5 0 0 53 11 19
2018 EX-03 38 44 13 6 0 0 0 81 6 16
2017 EX 71 16 11 2 0 0 0 87 2 94
2017 EX-01 70 17 11 2 0 0 0 87 2 47
2017 EX-02 76 6 12 6 0 0 0 82 6 17
2017 EX-03 67 22 10 0 0 0 0 90 0 18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 50 35 10 5 0 0 0 86 5 111
2019 EX-01 58 31 6 4 0 0 0 90 4 48
2019 EX-02 43 43 9 4 0 0 0 87 4 23
2019 EX-03 41 37 15 7 0 0 0 78 7 27
2018 EX 51 26 16 4 2 0 1 77 6 85
2018 EX-01 51 27 15 2 2 0 2 80 5 41
2018 EX-02 47 26 21 5 0 0 0 74 5 19
2018 EX-03 31 38 19 6 6 0 0 69 13 16
2017 EX 52 26 17 3 0 0 2 80 3 95
2017 EX-01 56 27 10 2 0 0 4 87 2 48
2017 EX-02 47 24 24 6 0 0 0 71 6 17
2017 EX-03 39 27 28 6 0 0 0 66 6 18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 67 21 10 2 0 0 0 88 2 109
2019 EX-01 73 19 6 2 0 0 0 92 2 48
2019 EX-02 55 27 18 0 0 0 0 82 0 22
2019 EX-03 65 19 12 4 0 0 0 85 4 26
2018 EX 57 29 11 2 0 0 1 87 2 83
2018 EX-01 63 25 8 3 0 0 3 90 3 40
2018 EX-02 53 26 21 0 0 0 0 79 0 19
2018 EX-03 53 40 0 7 0 0 0 93 7 15
2017 EX 57 35 5 2 0 0 1 93 2 95
2017 EX-01 56 33 6 2 0 0 2 91 2 48
2017 EX-02 41 53 6 0 0 0 0 94 0 17
2017 EX-03 56 38 0 6 0 0 0 94 6 18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 92 5 0 1 1 0 1 98 2 111
2019 EX-01 92 6 0 2 0 0 0 98 2 48
2019 EX-02 91 4 0 0 4 0 0 96 4 23
2019 EX-03 96 4 0 0 0 0 0 100 0 27
2018 EX 92 5 1 1 0 0 1 98 1 84
2018 EX-01 95 0 0 2 0 0 2 98 3 41
2018 EX-02 79 16 5 0 0 0 0 95 0 19
2018 EX-03 100 0 0 0 0 0 0 100 0 15
2017 EX 94 3 1 2 0 0 0 97 2 95
2017 EX-01 92 4 2 2 0 0 0 96 2 48
2017 EX-02 94 0 0 6 0 0 0 94 6 17
2017 EX-03 94 6 0 0 0 0 0 100 0 18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 65 23 9 1 2 0 0 88 3 111
2019 EX-01 73 19 6 2 0 0 0 92 2 48
2019 EX-02 43 35 22 0 0 0 0 78 0 23
2019 EX-03 67 22 7 0 4 0 0 89 4 27
2018 EX 58 30 8 1 1 0 1 89 2 83
2018 EX-01 63 28 8 0 0 0 3 92 0 40
2018 EX-02 58 32 5 0 5 0 0 89 5 19
2018 EX-03 53 40 7 0 0 0 0 93 0 15
2017 EX 61 20 17 2 0 0 0 81 2 95
2017 EX-01 56 21 21 2 0 0 0 77 2 48
2017 EX-02 65 18 12 6 0 0 0 82 6 17
2017 EX-03 62 22 17 0 0 0 0 83 0 18

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 10 35 41 12 3 0 0 45 14 111
2019 EX-01 15 33 38 10 4 0 0 48 15 48
2019 EX-02 13 35 35 13 4 0 0 48 17 23
2019 EX-03 4 33 44 19 0 0 0 37 19 27
2018 EX 4 25 51 19 1 0 1 29 20 85
2018 EX-01 5 22 54 15 2 0 2 28 18 41
2018 EX-02 5 16 47 32 0 0 0 21 32 19
2018 EX-03 0 25 50 25 0 0 0 25 25 16
2017 EX 5 20 47 22 5 0 0 25 27 95
2017 EX-01 2 19 52 21 6 0 0 21 27 48
2017 EX-02 12 18 35 24 12 0 0 29 35 17
2017 EX-03 0 22 45 33 0 0 0 22 33 18

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 8 21 43 23 5 0 0 28 29 110
2019 EX-01 8 21 42 23 6 0 0 29 29 48
2019 EX-02 18 23 36 14 9 0 0 23 41 22
2019 EX-03 4 30 41 22 4 0 0 26 33 27
2018 EX 7 22 45 22 4 0 1 26 29 83
2018 EX-01 5 25 43 23 3 0 3 26 31 40
2018 EX-02 21 21 42 11 5 0 0 16 42 19
2018 EX-03 0 27 47 27 0 0 0 27 27 15
2017 EX 13 21 38 18 9 1 0 28 34 95
2017 EX-01 19 19 46 10 4 2 0 15 38 48
2017 EX-02 12 35 29 18 6 0 0 24 47 17
2017 EX-03 6 22 34 34 6 0 0 39 27 18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 30 49 13 7 0 1 0 80 7 110
2019 EX-01 25 46 17 10 0 2 0 72 11 48
2019 EX-02 23 55 14 9 0 0 0 77 9 22
2019 EX-03 33 52 11 4 0 0 0 85 4 27
2018 EX 39 41 13 2 1 2 1 83 4 85
2018 EX-01 39 41 12 0 0 5 2 87 0 41
2018 EX-02 26 42 21 11 0 0 0 68 11 19
2018 EX-03 31 56 6 0 6 0 0 88 6 16
2017 EX 27 54 11 8 0 0 0 81 8 95
2017 EX-01 27 54 8 10 0 0 0 81 10 48
2017 EX-02 12 59 24 6 0 0 0 71 6 17
2017 EX-03 17 67 6 10 0 0 0 84 10 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 35 41 10 12 2 1 0 76 14 111
2019 EX-01 31 42 8 15 2 2 0 74 17 48
2019 EX-02 17 48 22 9 4 0 0 65 13 23
2019 EX-03 44 37 7 11 0 0 0 81 11 27
2018 EX 24 46 16 11 2 0 1 70 13 85
2018 EX-01 24 39 22 12 0 0 2 65 13 41
2018 EX-02 21 47 11 11 11 0 0 68 21 19
2018 EX-03 6 63 19 13 0 0 0 69 13 16
2017 EX 20 41 19 18 1 1 0 62 19 95
2017 EX-01 17 42 21 17 2 2 0 60 19 48
2017 EX-02 6 47 18 29 0 0 0 53 29 17
2017 EX-03 17 34 28 22 0 0 0 50 22 18
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 9 91 111
2019 EX-01 13 88 48
2019 EX-02 9 91 23
2019 EX-03 4 96 27
2017 EX 5 95 94
2014 EX-03 0 100 18

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 100 0 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 60 40 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 13 35 28 10 11 3 0 13 87 110
2019 EX-01 15 35 23 13 15 0 0 15 85 48
2019 EX-02 5 45 32 0 14 5 0 5 95 22
2019 EX-03 19 33 33 7 4 4 0 19 81 27
2018 EX 29 36 19 6 6 4 0 30 70 85
2018 EX-01 27 37 17 7 10 2 0 28 73 41
2018 EX-02 26 42 26 0 5 0 0 26 74 19
2018 EX-03 25 44 19 6 0 6 0 27 73 16
2017 EX 33 19 21 11 4 12 1 37 63 95
2017 EX-01 29 13 25 15 4 15 0 34 66 48
2017 EX-02 29 24 18 6 6 12 6 36 64 17
2017 EX-03 50 34 11 6 0 0 0 50 50 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 54 46 92
2019 EX-01 51 49 41
2019 EX-02 55 45 20
2019 EX-03 55 45 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 EX 28 72 89
2019 EX-01 24 76 41
2019 EX-02 40 60 20
2019 EX-03 21 79 19
2018 EX 28 72 57
2018 EX-01 24 76 29
2018 EX-02 36 64 14
2018 EX-03 36 64 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 19 27 17 17 9 1 11 52 29 90
2019 EX-01 15 27 24 12 12 2 7 46 27 41
2019 EX-02 25 15 20 20 10 0 10 44 33 20
2019 EX-03 19 33 5 19 5 0 19 65 29 21
2018 EX 21 30 11 19 9 2 9 57 31 57
2018 EX-01 21 28 7 24 10 0 10 54 38 29
2018 EX-02 7 36 14 14 14 7 7 50 33 14
2018 EX-03 36 18 18 18 0 0 9 60 20 11
2017 EX 23 23 17 13 2 0 21 58 20 52
2017 EX-01 15 30 22 15 4 0 15 52 22 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 3 12 16 22 26 6 16 20 61 90
2019 EX-01 7 10 20 27 22 5 10 20 57 41
2019 EX-02 0 10 20 5 45 5 15 13 63 20
2019 EX-03 0 19 10 29 10 5 29 29 57 21
2018 EX 5 16 11 14 30 9 16 28 58 57
2018 EX-01 3 17 3 14 34 14 14 29 67 29
2018 EX-02 0 21 7 14 36 7 14 27 64 14
2018 EX-03 18 9 36 18 9 0 9 30 30 11
2017 EX 4 8 12 23 23 0 31 17 67 52
2017 EX-01 0 7 11 22 37 0 22 10 76 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EX 57 17 8 5 5 0 8 81 10 108
2019 EX-01 58 13 8 6 6 0 8 77 14 48
2019 EX-02 57 26 4 0 4 0 9 90 5 23
2019 EX-03 59 11 11 7 4 0 7 76 12 27
2018 EX 55 17 12 5 6 0 5 76 12 82
2018 EX-01 53 18 18 3 8 0 3 72 10 40
2018 EX-02 44 17 17 6 6 0 11 69 13 18
2018 EX-03 67 13 0 13 0 0 7 86 14 15
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