2019 Public Service Employee Survey Results for Indigenous Services Canada

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Indigenous Services Canada 31 47 5 12 5 0 0 78 17 2925

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Indigenous Services Canada 69 16 6 4 2 0 2 88 7 2925

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Indigenous Services Canada 39 35 7 11 7 0 0 75 18 2921

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Indigenous Services Canada 24 39 13 16 8 0 0 63 24 2909
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Indigenous Services Canada 21 42 11 16 8 0 1 64 25 2684

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Indigenous Services Canada 39 37 11 9 4 0 0 75 14 2907

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Indigenous Services Canada 40 33 10 11 6 0 0 73 17 2918
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Indigenous Services Canada 37 34 11 11 6 0 0 72 17 2684

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Indigenous Services Canada 37 41 10 7 5 0 0 78 12 2920
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Indigenous Services Canada 33 42 12 9 4 0 0 75 13 2671

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Indigenous Services Canada 29 36 14 13 9 0 0 64 21 2920
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Indigenous Services Canada 26 33 16 14 11 1 0 59 25 2681

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Indigenous Services Canada 30 40 11 12 6 0 0 70 19 2911
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Indigenous Services Canada 26 42 13 12 7 0 0 68 19 2677

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Indigenous Services Canada 41 38 11 6 3 0 0 80 9 2906
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Indigenous Services Canada 41 40 10 5 3 1 0 82 8 2678

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Indigenous Services Canada 32 35 13 11 8 0 0 67 20 2919
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Indigenous Services Canada 27 38 13 13 9 0 0 65 22 2667

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Indigenous Services Canada 54 33 8 3 2 0 0 87 5 2899
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Indigenous Services Canada 51 34 10 4 1 0 0 85 6 2659

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Indigenous Services Canada 31 37 13 11 7 0 0 69 18 2901
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Indigenous Services Canada 28 40 12 11 8 0 0 68 20 2667

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Indigenous Services Canada 37 34 13 9 6 0 0 71 15 2914
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Indigenous Services Canada 33 34 16 11 6 0 0 67 17 2671

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Indigenous Services Canada 30 39 13 12 6 0 0 69 17 2867
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Indigenous Services Canada 27 36 15 13 8 0 0 64 21 2667

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Indigenous Services Canada 42 39 10 6 3 0 0 81 9 2923
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Indigenous Services Canada 39 39 11 7 3 0 0 78 10 2677

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Indigenous Services Canada 31 31 19 10 8 0 1 63 18 2906
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Indigenous Services Canada 32 31 19 10 7 0 1 64 17 2683

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Indigenous Services Canada 13 26 37 16 6 1 1 23 39 2913
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Indigenous Services Canada 13 26 37 14 7 1 1 22 40 2684

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Indigenous Services Canada 17 24 30 17 10 2 1 28 42 2909
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Indigenous Services Canada 16 25 28 19 9 2 1 29 42 2679

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Indigenous Services Canada 19 25 30 16 7 2 2 24 45 2905
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Indigenous Services Canada 22 26 27 15 7 1 2 23 49 2674

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Indigenous Services Canada 9 15 35 26 12 1 1 39 25 2902
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Indigenous Services Canada 10 18 33 24 12 1 2 37 28 2670

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Indigenous Services Canada 18 22 29 17 11 2 2 29 41 2917
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Indigenous Services Canada 21 23 26 17 9 1 2 27 46 2675

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Indigenous Services Canada 18 23 28 16 12 3 2 28 42 2907
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Indigenous Services Canada 19 24 27 17 10 2 2 27 45 2673

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Indigenous Services Canada 19 23 31 15 8 2 1 23 44 2905
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Indigenous Services Canada 21 25 30 15 6 2 2 21 48 2684

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Indigenous Services Canada 15 24 31 19 10 1 1 29 40 2915
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Indigenous Services Canada 73 11 7 2 2 0 4 88 5 2915

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Indigenous Services Canada 27 29 17 11 10 4 3 59 23 2921
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Indigenous Services Canada 21 30 19 13 10 4 2 55 25 2674

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Indigenous Services Canada 42 29 9 11 8 1 0 71 20 2920
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Indigenous Services Canada 38 30 10 11 9 1 0 69 21 2667

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Indigenous Services Canada 44 33 8 10 6 0 0 76 16 2916
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Indigenous Services Canada 40 37 9 9 4 0 0 77 14 2668

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Indigenous Services Canada 42 35 12 7 4 1 0 77 11 2915
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Indigenous Services Canada 37 39 13 7 4 1 0 76 11 2669
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Indigenous Services Canada 48 28 14 4 3 1 3 78 7 2924

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Indigenous Services Canada 42 30 13 8 7 0 0 73 15 2919
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Indigenous Services Canada 38 33 12 10 7 1 0 71 17 2663

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Indigenous Services Canada 47 27 12 7 6 1 1 76 13 2921
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Indigenous Services Canada 45 29 11 8 5 2 0 75 14 2656

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Indigenous Services Canada 43 30 10 9 7 0 1 74 16 2908
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Indigenous Services Canada 42 29 11 10 7 1 0 72 17 2652

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Indigenous Services Canada 79 9 5 1 2 0 5 92 3 2909

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Indigenous Services Canada 53 20 9 6 7 2 3 77 13 2915

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Indigenous Services Canada 59 21 10 4 5 1 0 81 8 2925
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Indigenous Services Canada 55 23 11 5 5 1 0 79 10 2656

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Indigenous Services Canada 50 27 10 7 6 0 0 77 13 2923
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Indigenous Services Canada 48 26 11 7 7 1 0 74 14 2656

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Indigenous Services Canada 19 47 10 16 5 2 1 68 21 816
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Indigenous Services Canada 30 32 16 10 8 4 0 65 18 2919
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Indigenous Services Canada 27 31 17 11 9 5 1 61 21 2684

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Indigenous Services Canada 27 32 16 12 10 2 0 61 23 2915
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Indigenous Services Canada 25 31 17 13 12 2 1 57 25 2686

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Indigenous Services Canada 20 29 19 16 11 4 0 52 28 2911
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Indigenous Services Canada 17 28 20 16 13 5 0 48 31 2679

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Indigenous Services Canada 19 29 18 19 13 3 0 49 33 2915
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Indigenous Services Canada 16 29 17 19 17 3 0 46 36 2684

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Indigenous Services Canada 30 13 10 9 11 18 9 59 27 2930
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Indigenous Services Canada 22 41 18 12 6 1 0 64 18 2924
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Indigenous Services Canada 21 41 17 13 6 1 0 63 20 2667

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Indigenous Services Canada 12 26 21 24 15 1 0 39 40 2915

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Indigenous Services Canada 27 33 15 13 8 3 1 63 22 2919
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Indigenous Services Canada 26 36 14 13 8 2 1 65 21 2678

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Indigenous Services Canada 26 34 22 9 7 2 0 61 17 2917
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Indigenous Services Canada 23 38 21 11 6 2 0 62 17 2669

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Indigenous Services Canada 17 21 19 14 18 9 2 42 36 2920
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Indigenous Services Canada 16 23 19 15 16 9 2 43 35 2677

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Indigenous Services Canada 22 32 17 15 11 3 0 56 27 2921
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Indigenous Services Canada 20 31 18 16 13 3 0 52 29 2678

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Indigenous Services Canada 20 27 16 15 18 3 1 50 34 2922
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Indigenous Services Canada 18 24 16 17 20 3 2 45 38 2680

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Indigenous Services Canada 47 26 13 6 4 1 4 76 10 2919

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Indigenous Services Canada 54 9 7 4 6 3 16 78 13 2917

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Indigenous Services Canada 42 25 17 7 5 1 3 70 12 2913

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Indigenous Services Canada 39 22 17 10 6 3 3 65 17 2902

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Indigenous Services Canada 34 20 17 10 11 3 5 59 23 2914

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Indigenous Services Canada 61 17 9 3 3 3 4 83 7 2917

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Indigenous Services Canada 64 13 8 3 5 4 4 83 9 2917

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Indigenous Services Canada 72 8 5 2 2 3 9 90 4 2913

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Indigenous Services Canada 20 42 19 11 5 3 0 64 17 2921
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Indigenous Services Canada 19 36 21 12 8 3 0 57 21 2686

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Indigenous Services Canada 31 40 14 9 5 1 0 72 14 2910
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Indigenous Services Canada 34 40 13 7 4 1 0 75 11 2672

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Indigenous Services Canada 38 37 13 6 4 2 0 77 10 2915
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Indigenous Services Canada 36 37 14 6 4 2 0 76 10 2676

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Indigenous Services Canada 41 36 12 6 4 0 0 78 10 2919
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Indigenous Services Canada 40 38 12 6 4 0 0 78 10 2676

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Indigenous Services Canada 30 31 19 11 9 0 0 61 20 2922
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Indigenous Services Canada 27 31 19 11 10 1 0 59 21 2670

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Indigenous Services Canada 30 34 17 12 7 0 0 64 20 2914
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Indigenous Services Canada 27 34 19 13 8 0 0 61 20 2662

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Indigenous Services Canada 29 25 18 13 11 3 0 56 25 2921
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Indigenous Services Canada 28 23 19 14 12 3 0 53 27 2678
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Indigenous Services Canada 31 34 35 2933
2018 Public Service 27 39 35 161647
2018 Indigenous Services Canada 33 29 38 2685

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Indigenous Services Canada 14 27 39 6 6 7 982
2018 Public Service 17 33 30 6 8 6 43390
2018 Indigenous Services Canada 14 26 35 8 9 8 916
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Indigenous Services Canada 34 45 9 6 3 1 2 81 10 2908

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Indigenous Services Canada 50 29 10 4 2 4 2 84 6 2905
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Indigenous Services Canada 22 78 2925
2018 Public Service 15 85 161503
2018 Indigenous Services Canada 21 79 2686

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Indigenous Services Canada 49 51 619
2018 Public Service 51 49 22721
2018 Indigenous Services Canada 48 52 554

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Indigenous Services Canada 57 43 619
2018 Public Service 62 38 22735
2018 Indigenous Services Canada 60 40 554

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Indigenous Services Canada 10 90 619
2018 Public Service 8 92 22696
2018 Indigenous Services Canada 9 91 554

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324
2019 Indigenous Services Canada 4 96 619
2018 Public Service 5 95 22696
2018 Indigenous Services Canada 4 96 554

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Indigenous Services Canada 7 93 619
2018 Public Service 6 94 22696
2018 Indigenous Services Canada 10 90 554

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Indigenous Services Canada 16 84 619
2018 Public Service 10 90 22712
2018 Indigenous Services Canada 16 84 554

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Indigenous Services Canada 6 94 619
2018 Public Service 4 96 22694
2018 Indigenous Services Canada 7 93 554

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Indigenous Services Canada 43 57 612
2018 Public Service 40 60 22709
2018 Indigenous Services Canada 44 56 555

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Indigenous Services Canada 43 57 612
2018 Public Service 40 60 22697
2018 Indigenous Services Canada 40 60 555

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Indigenous Services Canada 50 50 612
2018 Public Service 46 54 22698
2018 Indigenous Services Canada 50 50 555

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Indigenous Services Canada 39 61 612
2018 Public Service 41 59 22706
2018 Indigenous Services Canada 40 60 555

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Indigenous Services Canada 38 62 612
2018 Public Service 33 67 22690
2018 Indigenous Services Canada 38 62 555

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Indigenous Services Canada 54 46 612
2018 Public Service 56 44 22722
2018 Indigenous Services Canada 52 48 555

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Indigenous Services Canada 35 65 612
2018 Public Service 36 64 22699
2018 Indigenous Services Canada 35 65 555

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Indigenous Services Canada 1 99 612
2018 Public Service 2 98 22678
2018 Indigenous Services Canada 2 98 555

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Indigenous Services Canada 7 93 612
2018 Public Service 10 90 22693
2018 Indigenous Services Canada 6 94 555

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Indigenous Services Canada 11 89 612
2018 Public Service 13 87 22689
2018 Indigenous Services Canada 10 90 555

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Indigenous Services Canada 48 52 612
2018 Public Service 48 52 22704
2018 Indigenous Services Canada 48 52 555

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Indigenous Services Canada 27 73 612
2018 Public Service 27 73 22702
2018 Indigenous Services Canada 26 74 555

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Indigenous Services Canada 18 82 612
2018 Public Service 15 85 22687
2018 Indigenous Services Canada 15 85 555

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Indigenous Services Canada 60 40 610
2018 Public Service 51 49 22718
2018 Indigenous Services Canada 53 47 554

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Indigenous Services Canada 33 67 610
2018 Public Service 27 73 22701
2018 Indigenous Services Canada 28 72 554

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Indigenous Services Canada 10 90 610
2018 Public Service 8 92 22688
2018 Indigenous Services Canada 7 93 554

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Indigenous Services Canada 24 76 610
2018 Public Service 20 80 22699
2018 Indigenous Services Canada 17 83 554

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Indigenous Services Canada 11 89 610
2018 Public Service 10 90 22689
2018 Indigenous Services Canada 8 92 554

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Indigenous Services Canada 7 93 610
2018 Public Service 7 93 22692
2018 Indigenous Services Canada 5 95 554

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Indigenous Services Canada 14 86 610
2018 Public Service 14 86 22692
2018 Indigenous Services Canada 15 85 554

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Indigenous Services Canada 12 88 610
2018 Public Service 11 89 22688
2018 Indigenous Services Canada 10 90 554

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Indigenous Services Canada 21 79 610
2018 Public Service 27 73 22709
2018 Indigenous Services Canada 26 74 554

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Indigenous Services Canada 12 88 566
2018 Public Service 11 89 21200
2018 Indigenous Services Canada 8 92 532

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Indigenous Services Canada 16 84 566
2018 Public Service 19 81 21197
2018 Indigenous Services Canada 17 83 532

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Indigenous Services Canada 8 92 566
2018 Public Service 10 90 21191
2018 Indigenous Services Canada 6 94 532

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Indigenous Services Canada 7 93 566
2018 Public Service 7 93 21189
2018 Indigenous Services Canada 8 92 532

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Indigenous Services Canada 11 89 566
2018 Public Service 10 90 21189
2018 Indigenous Services Canada 11 89 532

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Indigenous Services Canada 8 92 566
2018 Public Service 9 91 21189
2018 Indigenous Services Canada 11 89 532

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Indigenous Services Canada 12 88 566
2018 Public Service 10 90 21188
2018 Indigenous Services Canada 10 90 532

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Indigenous Services Canada 12 88 566
2018 Public Service 11 89 21193
2018 Indigenous Services Canada 13 87 532

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Indigenous Services Canada 14 86 566
2018 Public Service 12 88 21192
2018 Indigenous Services Canada 11 89 532

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Indigenous Services Canada 35 65 566
2018 Public Service 30 70 21199
2018 Indigenous Services Canada 31 69 532

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Indigenous Services Canada 7 93 566
2018 Public Service 9 91 21189
2018 Indigenous Services Canada 8 92 532

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Indigenous Services Canada 48 52 566
2018 Public Service 47 53 21214
2018 Indigenous Services Canada 46 54 532

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Indigenous Services Canada 1 99 566
2018 Public Service 2 98 21187
2018 Indigenous Services Canada 2 98 532

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Indigenous Services Canada 61 39 566
2018 Public Service 56 44 21220
2018 Indigenous Services Canada 62 38 532

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Indigenous Services Canada 3 97 566
2018 Public Service 4 96 21191
2018 Indigenous Services Canada 4 96 532

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Indigenous Services Canada 12 88 566
2018 Public Service 13 87 21192
2018 Indigenous Services Canada 13 87 532

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Indigenous Services Canada 27 73 2912

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Indigenous Services Canada 14 16 21 10 12 22 5 41 31 2919
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Indigenous Services Canada 12 18 25 11 10 19 5 39 28 2681

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Indigenous Services Canada 26 28 19 9 9 8 1 59 20 2926
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Indigenous Services Canada 23 30 21 9 8 7 1 58 19 2677
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Indigenous Services Canada 12 88 2917
2018 Public Service 8 92 161188
2018 Indigenous Services Canada 12 88 2691

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Indigenous Services Canada 37 63 365
2018 Public Service 36 64 11806
2018 Indigenous Services Canada 36 64 325

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Indigenous Services Canada 69 31 365
2018 Public Service 77 23 11826
2018 Indigenous Services Canada 67 33 325

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Indigenous Services Canada 6 94 365
2018 Public Service 4 96 11797
2018 Indigenous Services Canada 5 95 325

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977
2018 Public Service 4 96 11797

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Indigenous Services Canada 10 90 365
2018 Public Service 7 93 11798
2018 Indigenous Services Canada 6 94 325

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Indigenous Services Canada 20 80 365
2018 Public Service 9 91 11802
2018 Indigenous Services Canada 18 82 325

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Indigenous Services Canada 12 88 365
2018 Public Service 8 92 11798
2018 Indigenous Services Canada 11 89 325

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Indigenous Services Canada 52 48 360
2018 Public Service 25 75 11790
2018 Indigenous Services Canada 47 53 324

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Indigenous Services Canada 24 76 360
2018 Public Service 20 80 11790
2018 Indigenous Services Canada 27 73 324

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Indigenous Services Canada 20 80 360
2018 Public Service 15 85 11786
2018 Indigenous Services Canada 19 81 324

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Indigenous Services Canada 5 95 360
2018 Public Service 6 94 11784
2018 Indigenous Services Canada 4 96 324

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Indigenous Services Canada 23 77 360
2018 Public Service 26 74 11787
2018 Indigenous Services Canada 18 82 324

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Indigenous Services Canada 22 78 360
2018 Public Service 29 71 11792
2018 Indigenous Services Canada 20 80 324

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Indigenous Services Canada 3 97 360
2018 Public Service 4 96 11783
2018 Indigenous Services Canada 2 98 324

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Indigenous Services Canada 1 99 360
2018 Public Service 2 98 11782

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Indigenous Services Canada 8 92 360
2018 Public Service 8 92 11785
2018 Indigenous Services Canada 6 94 324

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Indigenous Services Canada 14 86 360
2018 Public Service 15 85 11787
2018 Indigenous Services Canada 9 91 324

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2018 Public Service 1 99 11782
2018 Indigenous Services Canada 0 100 324

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Indigenous Services Canada 12 88 360
2018 Public Service 17 83 11791
2018 Indigenous Services Canada 11 89 324

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Indigenous Services Canada 0 100 360
2018 Public Service 0 100 11783

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Indigenous Services Canada 13 87 360
2018 Public Service 19 81 11797
2018 Indigenous Services Canada 13 87 324

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Indigenous Services Canada 29 71 355
2018 Public Service 29 71 11822
2018 Indigenous Services Canada 26 74 326

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Indigenous Services Canada 13 87 355
2018 Public Service 15 85 11810
2018 Indigenous Services Canada 10 90 326

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Indigenous Services Canada 5 95 355
2018 Public Service 5 95 11809
2018 Indigenous Services Canada 4 96 326

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Indigenous Services Canada 15 85 355
2018 Public Service 17 83 11817
2018 Indigenous Services Canada 11 89 326

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Indigenous Services Canada 6 94 355
2018 Public Service 4 96 11805
2018 Indigenous Services Canada 3 97 326

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Indigenous Services Canada 4 96 355
2018 Public Service 6 94 11807
2018 Indigenous Services Canada 2 98 326

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Indigenous Services Canada 10 90 355
2018 Public Service 9 91 11806
2018 Indigenous Services Canada 9 91 326

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Indigenous Services Canada 8 92 355
2018 Public Service 9 91 11808
2018 Indigenous Services Canada 8 92 325

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Indigenous Services Canada 49 51 355
2018 Public Service 49 51 11821
2018 Indigenous Services Canada 55 45 326

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Indigenous Services Canada 6 94 321
2018 Public Service 5 95 11053
2018 Indigenous Services Canada 5 95 320

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Indigenous Services Canada 8 92 321
2018 Public Service 13 87 11052
2018 Indigenous Services Canada 15 85 320

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Indigenous Services Canada 1 99 321
2018 Public Service 3 97 11049
2018 Indigenous Services Canada 4 96 320

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Indigenous Services Canada 3 97 321
2018 Public Service 2 98 11050
2018 Indigenous Services Canada 2 98 320

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Indigenous Services Canada 3 97 321
2018 Public Service 3 97 11051
2018 Indigenous Services Canada 3 97 320

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Indigenous Services Canada 5 95 321
2018 Public Service 4 96 11049
2018 Indigenous Services Canada 3 97 320

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Indigenous Services Canada 8 92 321
2018 Public Service 7 93 11051
2018 Indigenous Services Canada 6 94 320

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Indigenous Services Canada 8 92 321
2018 Public Service 11 89 11053
2018 Indigenous Services Canada 10 90 320

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Indigenous Services Canada 9 91 321
2018 Public Service 11 89 11055
2018 Indigenous Services Canada 10 90 320

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Indigenous Services Canada 27 73 321
2018 Public Service 27 73 11058
2018 Indigenous Services Canada 21 79 320

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Indigenous Services Canada 6 94 321
2018 Public Service 9 91 11054
2018 Indigenous Services Canada 6 94 320

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Indigenous Services Canada 38 62 321
2018 Public Service 45 55 11069
2018 Indigenous Services Canada 38 62 320

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129
2018 Public Service 2 98 11050

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Indigenous Services Canada 66 34 321
2018 Public Service 64 36 11072
2018 Indigenous Services Canada 60 40 320

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Indigenous Services Canada 3 97 321
2018 Public Service 4 96 11051
2018 Indigenous Services Canada 2 98 320

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Indigenous Services Canada 14 86 321
2018 Public Service 13 87 11050
2018 Indigenous Services Canada 16 84 318

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Indigenous Services Canada 17 83 2918

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Indigenous Services Canada 16 15 25 5 8 26 6 44 19 2917
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Indigenous Services Canada 14 17 29 6 6 23 5 44 17 2676

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Indigenous Services Canada 28 27 20 7 7 10 2 62 15 2914
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Indigenous Services Canada 24 29 24 7 6 9 1 59 14 2678
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Indigenous Services Canada 19 25 22 15 19 0 1 44 34 2918
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Indigenous Services Canada 17 22 23 16 21 0 1 40 37 2683

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Indigenous Services Canada 19 26 25 16 14 0 0 45 30 2921
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Indigenous Services Canada 16 25 28 16 15 0 0 42 30 2683

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Indigenous Services Canada 25 33 21 11 8 1 1 59 19 2901
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Indigenous Services Canada 22 32 24 13 8 1 1 54 21 2668

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Indigenous Services Canada 19 24 22 15 19 0 1 43 34 2904
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Indigenous Services Canada 18 21 23 16 20 1 1 40 37 2669

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Indigenous Services Canada 46 26 13 6 6 0 3 75 12 2912
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Indigenous Services Canada 42 27 14 6 6 0 5 73 12 2673

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Indigenous Services Canada 29 30 19 11 10 0 1 60 21 2923
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Indigenous Services Canada 27 28 22 11 11 0 1 56 22 2680

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Indigenous Services Canada 27 34 21 9 7 1 1 62 16 2903
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Indigenous Services Canada 23 34 23 11 7 1 1 58 18 2677

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Indigenous Services Canada 21 32 24 13 9 1 1 53 22 2912
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Indigenous Services Canada 19 30 26 14 9 1 1 50 24 2673

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Indigenous Services Canada 25 31 21 13 9 0 1 56 22 2906
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Indigenous Services Canada 23 31 23 12 10 1 1 55 22 2675

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Indigenous Services Canada 40 27 15 8 8 0 1 68 17 2908

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Indigenous Services Canada 29 34 20 10 6 0 0 64 16 2900
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Indigenous Services Canada 25 32 22 13 7 0 1 58 20 2666

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Indigenous Services Canada 48 25 13 7 6 0 1 74 12 2892
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Indigenous Services Canada 48 25 14 7 5 0 1 74 12 2655

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Indigenous Services Canada 68 14 6 3 3 1 6 87 6 2899
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Indigenous Services Canada 65 16 7 3 3 1 4 86 6 2656

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Indigenous Services Canada 60 17 9 5 6 1 2 79 12 2900
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Indigenous Services Canada 61 17 9 5 5 1 2 80 10 2675

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Indigenous Services Canada 49 29 11 5 4 0 1 80 9 2893
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Indigenous Services Canada 48 30 13 5 3 0 1 79 8 2679

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Indigenous Services Canada 54 21 10 6 7 0 1 76 13 2889
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Indigenous Services Canada 52 22 12 7 6 1 1 74 13 2666

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Indigenous Services Canada 53 14 6 2 2 0 23 88 5 2877
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Indigenous Services Canada 50 12 6 2 1 1 28 87 5 2660

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Indigenous Services Canada 57 24 10 4 2 0 3 83 6 2895
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Indigenous Services Canada 53 24 11 5 2 1 5 81 7 2668

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Indigenous Services Canada 64 18 9 3 3 1 2 84 7 2898
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Indigenous Services Canada 62 16 8 4 6 1 3 81 10 2676

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Indigenous Services Canada 54 28 11 4 2 0 2 83 6 2889
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Indigenous Services Canada 49 29 14 4 2 0 2 79 6 2670

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Indigenous Services Canada 15 32 33 13 6 0 0 47 19 2924
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Indigenous Services Canada 12 30 36 15 6 0 1 43 21 2690

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Indigenous Services Canada 14 20 38 19 9 0 0 28 34 2897
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Indigenous Services Canada 12 21 39 20 8 0 0 28 33 2647

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Indigenous Services Canada 26 40 16 10 6 2 0 68 16 2913
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Indigenous Services Canada 22 43 17 9 5 2 0 67 15 2673

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Indigenous Services Canada 19 33 20 16 11 2 0 52 28 2916
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Indigenous Services Canada 17 33 19 18 11 2 1 51 29 2684
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Indigenous Services Canada 20 80 2921

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Indigenous Services Canada 81 19 589

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Indigenous Services Canada 48 31 7 10 3 0 0 80 13 474
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Indigenous Services Canada 18 29 24 14 13 2 1 19 81 2908
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Indigenous Services Canada 23 26 21 15 14 2 1 23 77 2690

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Indigenous Services Canada 62 38 2296

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Indigenous Services Canada 38 62 2271
2018 Public Service 35 65 108456
2018 Indigenous Services Canada 32 68 1998

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Indigenous Services Canada 9 20 20 18 25 1 7 31 47 2274
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Indigenous Services Canada 8 21 18 19 27 2 5 31 49 2011

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Indigenous Services Canada 4 14 15 19 40 1 6 20 64 2277
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Indigenous Services Canada 3 11 16 18 46 2 4 15 68 2010

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Indigenous Services Canada 34 19 16 11 12 1 6 58 25 2896
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Indigenous Services Canada 34 18 16 11 12 1 8 58 25 2680
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