2019 Public Service Employee Survey Results for Agriculture and Agri-Food Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 34 49 5 10 2 0 0 83 12 585
2019 EG-03 44 42 4 8 3 0 0 86 10 79
2019 EG-04 35 50 4 10 2 0 0 85 12 252
2019 EG-05 32 46 7 11 3 0 0 78 14 209
2019 EG-06 17 71 4 4 4 0 0 88 8 24
2017 EG 31 52 5 9 3 0 0 83 12 529
2017 EG-03 41 39 10 7 3 0 0 80 10 68
2017 EG-04 29 57 5 9 1 0 0 86 10 236
2017 EG-05 30 51 4 10 5 0 0 82 14 195
2017 EG-06 22 50 11 17 0 0 0 72 17 18
2014 EG 30 51 6 9 4 0 0 81 13 534
2014 EG-03 34 51 3 7 5 0 0 85 12 59
2014 EG-04 29 54 7 8 2 0 0 83 10 218
2014 EG-05 32 46 5 11 5 0 0 78 16 222
2014 EG-06 13 69 0 9 9 0 0 82 18 23
2011 EG 30 52 6 9 3 0 0 82 12 710
2011 EG-02 33 42 8 17 0 0 0 75 17 12
2011 EG-03 29 58 4 8 1 0 0 87 9 97
2011 EG-04 34 47 7 8 3 0 0 81 11 288
2011 EG-05 26 55 5 12 3 0 0 81 14 277
2011 EG-06 30 48 9 3 9 0 0 79 12 33
2008 EG 22 52 6 14 6 0 0 74 20 705
2008 EG-02 13 75 0 13 0 0 0 88 13 16
2008 EG-03 24 57 5 9 4 0 0 81 14 116
2008 EG-04 26 47 7 14 5 0 0 74 19 288
2008 EG-05 17 54 6 16 7 0 0 71 23 248
2008 EG-06 7 63 10 13 7 0 0 70 20 30

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 76 15 3 3 2 0 1 92 4 584
2019 EG-03 84 13 1 1 0 0 1 97 1 79
2019 EG-04 77 13 3 2 3 0 2 92 5 251
2019 EG-05 73 16 4 4 1 0 1 91 5 209
2019 EG-06 71 21 4 4 0 0 0 92 4 24
2017 EG 72 18 5 3 1 0 2 92 4 528
2017 EG-03 83 14 0 1 0 0 1 99 1 68
2017 EG-04 73 17 5 3 0 0 3 92 3 236
2017 EG-05 65 22 6 4 2 0 2 89 5 194
2017 EG-06 78 11 0 6 0 0 6 94 6 18
2014 EG 67 21 4 4 1 0 2 90 6 534
2014 EG-03 76 19 3 0 0 0 2 97 0 59
2014 EG-04 69 18 5 4 1 0 3 90 6 219
2014 EG-05 64 23 4 6 2 0 2 88 8 221
2014 EG-06 60 31 4 0 0 0 4 95 0 23
2011 EG 73 17 4 4 1 0 1 92 5 709
2011 EG-02 92 0 0 0 0 0 8 100 0 12
2011 EG-03 78 16 3 2 0 0 0 95 2 97
2011 EG-04 74 17 3 3 1 0 0 92 5 288
2011 EG-05 70 18 4 5 2 0 2 89 7 276
2011 EG-06 76 21 3 0 0 0 0 97 0 33
2008 EG 76 15 3 3 2 0 1 92 5 706
2008 EG-02 88 13 0 0 0 0 0 100 0 16
2008 EG-03 82 14 3 1 0 0 1 97 1 116
2008 EG-04 77 14 3 3 2 0 0 92 5 288
2008 EG-05 72 16 4 4 2 0 2 90 6 249
2008 EG-06 63 20 3 10 0 0 3 86 10 30

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 36 46 7 10 2 0 0 81 11 586
2019 EG-03 38 46 5 8 4 0 0 84 11 79
2019 EG-04 37 42 8 12 2 0 0 79 13 252
2019 EG-05 33 51 7 8 1 0 0 84 10 210
2019 EG-06 29 54 8 8 0 0 0 83 8 24
2017 EG 35 41 6 13 5 0 0 76 17 528
2017 EG-03 37 41 6 10 6 0 0 78 16 68
2017 EG-04 36 42 7 10 4 0 0 78 14 235
2017 EG-05 33 40 7 15 5 0 0 73 20 195
2017 EG-06 28 44 0 17 11 0 0 72 28 18
2014 EG 31 42 10 12 5 0 0 73 17 534
2014 EG-03 25 34 19 15 7 0 0 59 22 59
2014 EG-04 31 42 11 11 5 0 0 74 16 219
2014 EG-05 32 45 6 13 5 0 0 77 17 221
2014 EG-06 38 31 13 4 13 0 0 69 18 23
2011 EG 31 41 10 12 5 0 0 73 17 708
2011 EG-02 42 33 0 25 0 0 0 75 25 12
2011 EG-03 25 42 15 13 3 1 0 68 17 97
2011 EG-04 32 42 7 13 6 0 0 74 18 289
2011 EG-05 33 39 12 10 5 0 1 73 16 275
2011 EG-06 25 47 6 13 9 0 0 72 22 32

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 21 44 13 16 6 0 0 65 22 584
2019 EG-03 35 35 14 9 6 0 0 71 15 79
2019 EG-04 20 45 13 16 6 0 0 65 22 250
2019 EG-05 18 45 12 17 8 0 0 63 25 210
2019 EG-06 21 46 21 8 4 0 0 67 13 24
2018 EG 16 45 16 19 4 0 1 61 23 473
2018 EG-03 28 36 19 9 9 0 0 64 17 47
2018 EG-04 15 46 16 22 1 0 0 61 23 206
2018 EG-05 12 48 14 19 5 0 2 61 25 189
2017 EG 19 44 14 16 6 0 0 64 22 529
2017 EG-03 34 36 13 16 1 0 0 70 17 68
2017 EG-04 18 46 10 20 6 0 1 64 26 236
2017 EG-05 15 45 19 13 7 0 0 60 21 195
2017 EG-06 28 56 11 6 0 0 0 83 6 18
2014 EG 16 39 17 18 10 0 0 55 28 534
2014 EG-03 17 39 15 15 14 0 0 56 29 59
2014 EG-04 15 40 19 17 10 0 0 55 26 219
2014 EG-05 17 37 16 20 8 0 1 55 29 221
2014 EG-06 9 47 27 9 9 0 0 56 18 23
2011 EG 18 42 17 15 7 0 0 60 23 709
2011 EG-02 17 42 25 8 8 0 0 58 17 12
2011 EG-03 19 43 18 14 5 1 0 63 20 97
2011 EG-04 19 40 17 17 7 0 1 59 24 289
2011 EG-05 17 43 17 14 8 0 0 60 23 275
2011 EG-06 6 58 12 18 6 0 0 64 24 33
2008 EG 13 46 18 14 8 0 1 60 22 706
2008 EG-02 13 25 38 19 6 0 0 38 25 16
2008 EG-03 14 53 14 14 4 0 1 68 18 116
2008 EG-04 15 46 16 15 8 0 1 61 23 288
2008 EG-05 10 44 20 16 9 0 1 55 25 249
2008 EG-06 13 60 17 3 7 0 0 73 10 30

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 43 41 8 6 2 0 0 84 8 583
2019 EG-03 51 29 6 8 5 0 0 81 13 78
2019 EG-04 42 42 9 5 2 0 0 84 8 252
2019 EG-05 40 43 9 6 2 0 0 83 8 208
2019 EG-06 42 50 4 4 0 0 0 92 4 24
2017 EG 45 43 5 5 2 0 0 88 7 528
2017 EG-03 59 36 1 3 1 0 0 94 4 68
2017 EG-04 44 44 7 3 2 0 0 87 6 236
2017 EG-05 41 46 4 6 3 0 0 87 9 194
2017 EG-06 67 28 6 0 0 0 0 94 0 18
2014 EG 41 44 7 6 1 0 0 85 7 535
2014 EG-03 34 46 12 7 2 0 0 80 8 59
2014 EG-04 42 44 6 6 2 0 0 86 8 219
2014 EG-05 43 44 7 5 1 0 0 87 6 222
2014 EG-06 43 44 0 13 0 0 0 87 13 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 43 31 11 10 5 0 0 74 15 580
2019 EG-03 51 28 8 5 6 1 0 81 12 78
2019 EG-04 44 31 10 8 6 0 0 75 14 249
2019 EG-05 40 30 13 12 4 0 1 71 16 208
2019 EG-06 29 42 13 13 4 0 0 71 17 24
2018 EG 37 39 11 10 3 0 0 76 13 472
2018 EG-03 38 32 19 9 2 0 0 70 11 47
2018 EG-04 41 35 8 11 3 0 0 77 15 206
2018 EG-05 34 45 13 6 3 0 0 79 9 188
2017 EG 39 40 10 6 4 1 0 80 10 527
2017 EG-03 40 40 13 6 0 1 0 81 6 68
2017 EG-04 40 40 9 5 6 1 0 81 10 235
2017 EG-05 33 43 11 9 3 1 0 77 12 194
2017 EG-06 67 28 6 0 0 0 0 94 0 18
2014 EG 31 40 15 9 4 0 0 72 13 534
2014 EG-03 24 37 19 12 8 0 0 61 20 59
2014 EG-04 37 39 11 8 5 0 1 76 13 218
2014 EG-05 30 42 17 9 2 0 0 72 11 222
2014 EG-06 16 53 18 9 4 0 0 69 13 23
2011 EG 38 42 11 7 2 1 1 80 9 710
2011 EG-02 33 50 8 8 0 0 0 83 8 12
2011 EG-03 36 38 14 9 2 0 0 74 11 97
2011 EG-04 41 41 8 6 2 1 1 83 9 289
2011 EG-05 36 42 13 6 2 1 1 79 8 276
2011 EG-06 24 58 6 12 0 0 0 82 12 33

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 35 43 9 7 5 0 0 78 12 586
2019 EG-03 43 35 10 6 5 0 0 78 11 79
2019 EG-04 35 42 12 7 5 0 0 77 12 252
2019 EG-05 36 44 6 8 6 0 0 80 14 210
2019 EG-06 21 63 8 4 4 0 0 83 8 24
2018 EG 34 46 11 6 3 0 0 80 9 471
2018 EG-03 38 40 13 6 2 0 0 79 9 47
2018 EG-04 31 46 12 7 4 0 0 77 11 206
2018 EG-05 35 45 11 4 4 1 0 81 8 187
2017 EG 32 48 9 7 3 0 0 81 10 529
2017 EG-03 32 51 9 7 1 0 0 83 8 68
2017 EG-04 30 50 9 8 3 0 0 80 11 236
2017 EG-05 35 46 10 5 4 0 0 81 9 195
2017 EG-06 28 56 0 11 6 0 0 83 17 18
2014 EG 30 49 10 8 3 0 0 79 11 535
2014 EG-03 22 46 14 12 7 0 0 68 19 59
2014 EG-04 30 52 10 7 2 0 0 81 9 219
2014 EG-05 32 50 8 8 3 0 0 82 10 222
2014 EG-06 35 43 4 9 9 0 0 78 18 23
2011 EG 35 45 10 7 2 0 0 80 10 710
2011 EG-02 33 50 8 0 0 8 0 91 0 12
2011 EG-03 27 51 9 12 1 0 0 77 13 97
2011 EG-04 36 46 10 6 2 0 0 82 8 289
2011 EG-05 36 43 11 7 3 0 0 79 10 276
2011 EG-06 39 33 12 12 3 0 0 73 15 33
2008 EG 27 48 13 7 5 0 0 75 12 701
2008 EG-02 19 50 13 19 0 0 0 69 19 16
2008 EG-03 23 57 10 10 2 0 0 79 11 115
2008 EG-04 30 42 14 8 6 0 0 73 14 286
2008 EG-05 26 50 14 6 4 0 0 76 10 247
2008 EG-06 23 53 13 3 7 0 0 77 10 30

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 23 37 13 17 10 0 0 60 27 582
2019 EG-03 37 29 15 10 8 1 0 67 18 79
2019 EG-04 26 33 14 16 11 0 0 59 27 249
2019 EG-05 15 43 13 18 10 0 0 58 28 209
2019 EG-06 17 46 8 25 4 0 0 63 29 24
2018 EG 21 34 18 15 11 0 0 55 26 473
2018 EG-03 30 26 17 17 11 0 0 55 28 47
2018 EG-04 24 33 15 16 12 0 0 57 28 207
2018 EG-05 16 38 22 14 10 0 0 54 24 188
2017 EG 24 39 14 14 8 0 0 63 23 529
2017 EG-03 27 47 9 11 6 0 0 74 17 68
2017 EG-04 23 38 13 18 7 0 0 61 25 236
2017 EG-05 22 38 16 13 11 0 0 60 24 195
2017 EG-06 33 44 17 0 6 0 0 78 6 18
2014 EG 18 36 19 18 10 0 0 53 28 535
2014 EG-03 12 31 27 19 12 0 0 42 31 59
2014 EG-04 19 37 17 18 9 0 0 56 27 219
2014 EG-05 18 36 19 17 9 0 0 54 27 222
2014 EG-06 18 47 18 4 13 0 0 65 18 23
2011 EG 18 37 18 17 10 0 0 55 27 711
2011 EG-02 17 33 25 8 17 0 0 50 25 12
2011 EG-03 19 36 14 24 7 0 0 55 31 97
2011 EG-04 20 34 18 17 10 0 0 55 27 290
2011 EG-05 16 38 18 17 11 0 0 54 28 276
2011 EG-06 9 48 21 3 15 3 0 59 19 33

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 28 44 13 11 4 0 0 72 16 576
2019 EG-03 37 37 9 11 6 0 0 73 18 79
2019 EG-04 30 40 15 11 4 0 0 70 15 245
2019 EG-05 23 51 11 12 4 0 0 73 16 207
2019 EG-06 17 54 13 13 4 0 0 71 17 24
2018 EG 29 42 13 12 4 0 0 71 16 474
2018 EG-03 30 38 15 15 2 0 0 68 17 47
2018 EG-04 26 44 13 14 4 0 0 70 17 207
2018 EG-05 31 42 12 10 4 0 0 74 14 189
2017 EG 29 46 12 10 3 0 0 75 13 528
2017 EG-03 32 47 7 14 0 0 0 79 14 68
2017 EG-04 27 48 13 9 4 0 0 75 13 236
2017 EG-05 28 46 12 9 4 0 0 74 13 194
2017 EG-06 50 33 11 6 0 0 0 83 6 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 31 41 14 9 4 0 0 73 13 581
2019 EG-03 37 37 13 13 1 0 0 73 14 79
2019 EG-04 33 40 15 6 4 0 0 74 11 248
2019 EG-05 26 43 14 11 6 0 0 69 17 209
2019 EG-06 25 54 8 13 0 0 0 79 13 24
2018 EG 26 49 13 9 3 0 0 75 11 474
2018 EG-03 21 53 15 9 2 0 0 74 11 47
2018 EG-04 25 50 13 9 3 0 0 75 12 207
2018 EG-05 26 50 13 8 2 1 0 77 11 189
2017 EG 28 45 13 8 5 1 0 74 13 528
2017 EG-03 26 50 11 10 3 0 0 76 13 68
2017 EG-04 31 41 13 10 4 1 0 72 14 235
2017 EG-05 24 49 15 5 6 1 0 74 11 195
2017 EG-06 33 50 6 11 0 0 0 83 11 18
2014 EG 22 45 19 9 3 1 0 69 12 535
2014 EG-03 20 53 12 8 7 0 0 73 15 59
2014 EG-04 21 44 21 10 3 1 0 66 13 219
2014 EG-05 25 46 17 8 3 1 0 71 11 222
2014 EG-06 29 31 35 0 4 0 0 60 4 23
2011 EG 23 42 18 12 5 1 0 66 16 710
2011 EG-02 42 8 17 17 17 0 0 50 33 12
2011 EG-03 27 43 11 15 2 1 0 71 18 97
2011 EG-04 25 39 19 11 6 1 0 64 17 290
2011 EG-05 19 47 19 11 3 1 0 67 14 275
2011 EG-06 21 42 18 12 6 0 0 64 18 33
2008 EG 22 44 17 9 6 1 0 67 16 706
2008 EG-02 13 50 25 6 0 6 0 67 7 16
2008 EG-03 25 48 16 6 4 1 0 74 10 116
2008 EG-04 25 39 16 12 9 0 0 64 20 288
2008 EG-05 18 46 20 9 5 2 0 65 15 249
2008 EG-06 27 53 7 7 7 0 0 80 13 30

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 26 40 13 13 9 0 0 66 22 583
2019 EG-03 29 41 10 15 5 0 0 70 20 79
2019 EG-04 27 38 14 12 9 0 0 65 21 250
2019 EG-05 23 42 13 13 9 0 0 65 22 209
2019 EG-06 29 42 4 17 8 0 0 71 25 24
2018 EG 22 41 14 15 8 0 0 63 23 472
2018 EG-03 20 42 16 13 9 0 0 62 22 45
2018 EG-04 21 41 15 16 8 0 0 61 24 207
2018 EG-05 25 41 12 15 8 0 0 66 23 189
2017 EG 25 41 15 11 7 0 0 67 18 528
2017 EG-03 33 37 18 9 3 0 0 70 11 68
2017 EG-04 22 45 14 11 8 0 0 66 19 236
2017 EG-05 26 39 14 11 9 0 0 65 21 194
2017 EG-06 17 56 11 11 6 0 0 72 17 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 52 34 8 3 2 0 0 86 5 581
2019 EG-03 53 33 8 4 3 0 0 86 6 79
2019 EG-04 55 32 9 2 2 0 0 87 4 250
2019 EG-05 49 37 8 3 3 0 0 86 6 207
2019 EG-06 54 38 0 4 4 0 0 92 8 24
2018 EG 50 38 8 2 2 0 0 88 4 469
2018 EG-03 41 46 11 0 2 0 0 87 2 46
2018 EG-04 50 37 8 3 2 0 0 87 5 206
2018 EG-05 53 37 6 2 2 0 0 90 4 187
2017 EG 54 35 6 3 2 0 0 89 5 526
2017 EG-03 52 41 4 3 0 0 0 93 3 68
2017 EG-04 53 36 6 3 1 0 0 90 5 236
2017 EG-05 54 33 7 3 3 0 0 88 6 192
2017 EG-06 67 22 6 6 0 0 0 89 6 18
2014 EG 57 32 6 3 1 0 0 90 4 534
2014 EG-03 51 36 12 2 0 0 0 86 2 59
2014 EG-04 60 31 6 2 1 0 0 91 3 219
2014 EG-05 55 36 4 5 1 0 0 90 5 221
2014 EG-06 65 18 4 9 4 0 0 82 13 23
2011 EG 58 32 7 2 1 0 0 90 3 711
2011 EG-02 67 17 8 8 0 0 0 83 8 12
2011 EG-03 58 31 8 2 1 0 0 89 3 97
2011 EG-04 58 33 8 1 0 0 0 91 1 289
2011 EG-05 58 32 6 3 1 0 0 91 4 277
2011 EG-06 52 39 3 3 3 0 0 91 6 33

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 31 44 11 9 4 0 0 76 14 578
2019 EG-03 34 46 8 6 5 0 1 81 12 79
2019 EG-04 36 38 13 10 3 0 0 74 13 247
2019 EG-05 24 50 9 10 6 0 0 74 16 207
2019 EG-06 33 54 8 4 0 0 0 88 4 24
2018 EG 27 41 17 9 5 0 0 69 14 469
2018 EG-03 26 35 17 11 9 0 2 62 20 46
2018 EG-04 25 46 16 9 3 0 0 71 13 205
2018 EG-05 29 39 17 9 6 0 1 68 15 187
2017 EG 33 48 9 6 4 0 0 81 10 525
2017 EG-03 31 53 9 4 3 0 0 84 7 68
2017 EG-04 37 45 8 6 4 0 0 83 10 235
2017 EG-05 28 49 10 8 5 0 0 77 13 192
2017 EG-06 44 44 11 0 0 0 0 89 0 18
2014 EG 22 52 11 10 4 0 0 75 14 535
2014 EG-03 15 44 20 12 8 0 0 59 20 59
2014 EG-04 23 55 11 8 3 0 0 78 11 219
2014 EG-05 24 52 10 12 3 0 0 76 14 222
2014 EG-06 25 57 4 4 9 0 0 82 13 23
2011 EG 32 45 12 8 3 0 0 77 11 710
2011 EG-02 42 17 25 17 0 0 0 58 17 12
2011 EG-03 23 51 13 9 4 0 0 74 14 96
2011 EG-04 36 40 13 6 3 1 0 78 9 289
2011 EG-05 31 47 10 10 3 0 0 78 13 277
2011 EG-06 27 61 6 3 3 0 0 88 6 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 40 35 13 8 5 0 0 75 13 582
2019 EG-03 39 35 11 10 3 0 1 76 13 79
2019 EG-04 44 32 12 7 4 0 0 76 12 250
2019 EG-05 35 39 12 8 6 0 0 74 14 208
2019 EG-06 33 25 21 13 8 0 0 58 21 24
2018 EG 36 38 14 7 5 0 0 74 12 474
2018 EG-03 36 32 17 11 4 0 0 68 15 47
2018 EG-04 32 43 14 8 3 0 0 75 11 207
2018 EG-05 39 37 12 6 5 0 0 76 12 189
2017 EG 38 42 9 6 4 0 0 81 10 526
2017 EG-03 40 43 10 6 1 0 0 83 7 68
2017 EG-04 36 45 10 5 4 0 0 81 9 235
2017 EG-05 37 41 9 8 5 0 0 78 13 193
2017 EG-06 61 28 6 0 6 0 0 89 6 18
2014 EG 34 43 13 7 3 0 0 77 10 535
2014 EG-03 22 37 20 17 3 0 0 59 20 59
2014 EG-04 37 42 12 6 2 0 0 79 8 219
2014 EG-05 34 45 12 6 3 0 0 79 9 222
2014 EG-06 43 40 4 9 4 0 0 82 13 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 23 42 14 13 4 0 2 68 18 579
2019 EG-03 34 35 15 10 4 1 0 71 14 79
2019 EG-04 26 41 16 11 4 0 2 68 16 249
2019 EG-05 17 49 12 14 5 0 3 68 20 207
2019 EG-06 13 35 17 30 4 0 0 48 35 23
2018 EG 21 42 16 15 5 0 1 64 20 471
2018 EG-03 23 38 26 6 4 2 0 63 11 47
2018 EG-04 22 40 17 16 4 0 0 62 20 206
2018 EG-05 21 43 13 16 5 0 2 65 22 188
2017 EG 28 41 17 8 5 0 1 70 13 524
2017 EG-03 22 53 20 4 1 0 0 74 6 68
2017 EG-04 29 39 16 10 4 0 1 69 15 234
2017 EG-05 25 40 19 7 8 1 1 66 15 193
2017 EG-06 44 39 11 0 6 0 0 83 6 18
2014 EG 20 41 20 11 4 1 3 64 16 534
2014 EG-03 17 34 29 14 7 0 0 51 20 59
2014 EG-04 23 42 18 8 2 1 5 69 11 218
2014 EG-05 17 44 19 13 5 1 1 62 18 222
2014 EG-06 34 35 9 18 4 0 0 69 22 23
2011 EG 23 46 17 8 3 1 2 71 11 709
2011 EG-02 33 33 17 0 0 0 17 80 0 12
2011 EG-03 21 48 20 9 0 1 1 71 9 97
2011 EG-04 26 43 17 8 3 0 3 71 11 289
2011 EG-05 19 50 17 7 5 1 2 71 12 276
2011 EG-06 22 44 22 9 3 0 0 66 13 32

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 41 43 7 6 3 0 0 84 9 586
2019 EG-03 42 43 8 4 4 0 0 85 8 79
2019 EG-04 42 42 7 6 2 0 0 85 8 252
2019 EG-05 41 43 6 6 4 0 0 84 10 210
2019 EG-06 33 38 17 8 4 0 0 71 13 24
2018 EG 37 46 10 4 3 0 0 82 8 473
2018 EG-03 34 47 11 2 6 0 0 81 9 47
2018 EG-04 36 46 8 6 3 0 0 82 10 207
2018 EG-05 38 44 11 4 3 0 0 83 6 189
2017 EG 41 45 8 4 2 0 0 86 6 525
2017 EG-03 43 49 6 1 1 0 0 92 3 68
2017 EG-04 41 43 9 3 3 0 0 85 6 235
2017 EG-05 40 46 8 4 2 1 0 86 6 192
2017 EG-06 44 39 6 11 0 0 0 83 11 18
2014 EG 40 43 9 6 2 0 0 83 8 535
2014 EG-03 29 53 14 2 3 0 0 81 5 59
2014 EG-04 42 44 8 4 2 0 0 85 6 219
2014 EG-05 40 43 8 9 0 0 0 83 9 222
2014 EG-06 47 31 9 4 9 0 0 78 13 23
2011 EG 43 43 9 4 1 0 0 86 5 710
2011 EG-02 50 33 8 0 0 8 0 91 0 12
2011 EG-03 37 48 5 8 1 0 0 86 9 97
2011 EG-04 45 42 9 3 1 0 0 87 4 289
2011 EG-05 43 42 10 4 1 0 0 86 5 276
2011 EG-06 42 39 12 6 0 0 0 82 6 33
2008 EG 36 47 8 5 3 0 0 84 8 704
2008 EG-02 19 69 6 6 0 0 0 88 6 16
2008 EG-03 36 49 10 3 2 0 0 85 4 116
2008 EG-04 36 46 7 7 2 0 0 83 10 287
2008 EG-05 36 47 9 5 3 0 0 83 8 248
2008 EG-06 43 47 0 3 7 0 0 90 10 30

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 31 40 17 8 3 0 0 71 11 579
2019 EG-03 38 35 18 4 4 0 1 74 8 77
2019 EG-04 31 41 17 6 4 0 0 73 10 251
2019 EG-05 29 41 16 11 3 1 0 70 14 207
2019 EG-06 25 29 38 4 4 0 0 54 8 24
2018 EG 31 39 20 7 2 0 1 71 9 474
2018 EG-03 38 34 23 2 2 0 0 72 4 47
2018 EG-04 37 35 20 6 2 0 0 72 8 207
2018 EG-05 25 47 17 7 2 0 2 73 10 189
2017 EG 34 44 12 6 3 0 1 79 9 529
2017 EG-03 42 36 17 3 0 0 3 80 3 68
2017 EG-04 36 44 11 5 3 0 1 80 9 236
2017 EG-05 27 48 12 9 4 0 1 76 12 195
2017 EG-06 28 44 11 17 0 0 0 72 17 18
2014 EG 31 43 17 7 3 0 0 74 9 535
2014 EG-03 29 44 19 3 5 0 0 73 8 59
2014 EG-04 34 42 16 5 1 0 1 77 7 219
2014 EG-05 31 44 16 7 3 0 0 74 10 222
2014 EG-06 9 43 27 18 4 0 0 51 22 23
2011 EG 29 43 19 7 3 0 0 72 9 710
2011 EG-02 27 45 18 0 9 0 0 73 9 11
2011 EG-03 29 39 23 4 5 0 0 68 9 96
2011 EG-04 34 44 15 5 2 0 0 79 7 290
2011 EG-05 25 45 19 8 2 0 0 70 10 277
2011 EG-06 12 30 33 21 3 0 0 42 24 33
2008 EG 23 45 21 8 2 0 0 68 11 706
2008 EG-02 19 44 31 6 0 0 0 63 6 16
2008 EG-03 28 44 20 4 4 0 0 72 9 116
2008 EG-04 25 44 22 7 1 0 0 70 8 288
2008 EG-05 19 49 20 9 2 0 0 69 12 249
2008 EG-06 10 27 30 23 10 0 0 37 33 30

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 7 21 39 25 8 0 1 33 28 584
2019 EG-03 9 15 35 25 14 1 0 40 24 79
2019 EG-04 6 22 39 24 9 0 1 33 27 250
2019 EG-05 7 21 38 27 6 0 0 33 28 210
2019 EG-06 8 38 42 8 4 0 0 13 46 24
2018 EG 6 19 41 25 7 1 1 33 26 474
2018 EG-03 11 9 38 32 6 2 2 40 20 47
2018 EG-04 6 17 43 22 10 1 0 32 24 207
2018 EG-05 5 23 39 26 6 1 1 32 28 189
2017 EG 4 18 40 24 10 1 3 36 22 526
2017 EG-03 1 20 37 24 10 4 3 37 23 68
2017 EG-04 3 19 37 27 11 1 3 39 23 235
2017 EG-05 5 15 47 21 8 1 3 30 21 193
2017 EG-06 11 17 33 22 17 0 0 39 28 18
2014 EG 6 26 42 21 4 1 2 25 32 534
2014 EG-03 5 29 36 27 3 0 0 31 34 59
2014 EG-04 6 24 45 18 4 0 2 23 31 219
2014 EG-05 5 26 40 23 3 1 1 27 32 221
2014 EG-06 13 25 44 9 0 4 4 10 42 23
2011 EG 6 23 42 21 6 1 1 28 29 708
2011 EG-02 17 0 33 8 33 8 0 45 18 12
2011 EG-03 2 18 52 22 4 0 2 27 20 96
2011 EG-04 6 24 39 21 8 1 1 30 30 289
2011 EG-05 5 25 44 22 3 1 0 26 30 276
2011 EG-06 13 25 38 19 3 0 3 23 39 32
2008 EG 9 28 42 16 4 0 1 20 37 705
2008 EG-02 13 44 31 6 6 0 0 13 56 16
2008 EG-03 5 28 45 17 4 0 1 22 33 116
2008 EG-04 10 24 46 16 4 0 1 20 34 287
2008 EG-05 10 31 37 16 5 0 1 21 41 249
2008 EG-06 17 23 50 10 0 0 0 10 40 30

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 6 17 28 28 16 4 2 46 24 582
2019 EG-03 10 9 22 27 26 6 0 56 21 78
2019 EG-04 6 15 29 30 15 3 2 47 22 250
2019 EG-05 5 19 29 29 13 4 1 44 26 210
2019 EG-06 13 42 29 8 8 0 0 17 54 24
2018 EG 6 17 32 28 12 4 2 42 24 472
2018 EG-03 9 13 40 19 15 4 0 36 22 47
2018 EG-04 6 13 34 29 13 4 1 44 20 206
2018 EG-05 5 23 27 29 10 3 3 41 30 188
2017 EG 4 13 31 28 16 3 4 48 18 526
2017 EG-03 1 11 22 34 23 6 3 63 14 68
2017 EG-04 3 13 31 29 16 3 4 49 17 235
2017 EG-05 5 13 36 24 15 3 5 42 20 193
2017 EG-06 6 22 11 28 17 6 11 53 33 18
2014 EG 13 22 33 20 6 3 2 28 37 534
2014 EG-03 14 20 34 22 3 7 0 27 36 59
2014 EG-04 12 19 31 24 7 3 4 33 33 218
2014 EG-05 13 27 36 15 5 3 2 21 42 222
2014 EG-06 13 22 31 29 4 0 0 34 35 23
2011 EG 10 21 33 21 9 4 2 32 33 707
2011 EG-02 17 8 25 25 17 8 0 45 27 12
2011 EG-03 5 17 37 24 7 7 2 35 24 95
2011 EG-04 9 18 31 23 11 4 3 37 29 290
2011 EG-05 12 24 35 19 6 3 1 26 38 275
2011 EG-06 9 44 19 16 9 0 3 26 55 32
2008 EG 17 26 34 15 6 1 1 21 44 703
2008 EG-02 19 19 25 31 6 0 0 38 38 16
2008 EG-03 16 23 36 16 5 3 2 22 41 115
2008 EG-04 14 26 36 15 6 2 1 22 41 286
2008 EG-05 18 29 30 13 7 1 2 21 49 249
2008 EG-06 27 17 43 13 0 0 0 13 43 30

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 21 31 27 12 5 1 3 18 54 584
2019 EG-03 14 24 32 16 9 1 4 27 40 79
2019 EG-04 20 32 24 12 6 2 3 20 55 250
2019 EG-05 23 30 30 11 2 0 3 14 55 210
2019 EG-06 29 54 13 4 0 0 0 4 83 24
2018 EG 21 28 33 11 4 2 2 16 50 472
2018 EG-03 17 33 35 7 2 7 0 9 53 46
2018 EG-04 19 25 31 15 6 3 2 22 46 207
2018 EG-05 24 27 34 10 3 0 3 13 52 188
2017 EG 18 28 28 12 6 2 5 19 50 528
2017 EG-03 13 24 31 10 14 3 4 26 40 68
2017 EG-04 19 28 27 14 4 3 5 20 51 236
2017 EG-05 20 29 30 11 3 1 5 15 52 194
2017 EG-06 22 39 6 22 11 0 0 33 61 18
2014 EG 28 29 24 10 3 3 3 14 61 535
2014 EG-03 24 24 27 17 0 5 3 19 52 59
2014 EG-04 24 33 23 10 2 3 5 13 62 219
2014 EG-05 32 27 24 9 4 2 2 14 61 222
2014 EG-06 53 18 18 7 4 0 0 12 71 23
2011 EG 19 31 26 13 5 3 2 19 53 707
2011 EG-02 17 25 25 0 8 25 0 11 56 12
2011 EG-03 15 32 23 18 3 6 3 23 51 95
2011 EG-04 19 28 28 12 7 4 3 20 50 289
2011 EG-05 20 34 27 13 4 1 1 17 55 276
2011 EG-06 31 38 16 9 3 0 3 13 71 32
2008 EG 22 29 28 11 5 2 3 16 54 702
2008 EG-02 13 25 31 19 6 6 0 27 40 16
2008 EG-03 21 25 30 14 6 3 1 21 48 116
2008 EG-04 19 34 27 10 5 3 3 16 56 285
2008 EG-05 23 26 31 10 4 2 4 15 52 248
2008 EG-06 40 40 10 3 3 0 3 7 83 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 3 11 32 36 16 1 2 53 14 580
2019 EG-03 4 10 18 41 24 1 3 67 14 79
2019 EG-04 2 9 32 36 17 2 2 55 12 250
2019 EG-05 4 13 37 33 14 0 0 47 16 208
2019 EG-06 0 17 48 35 0 0 0 35 17 23
2018 EG 4 12 32 37 14 1 1 52 16 472
2018 EG-03 6 6 23 49 11 4 0 62 13 47
2018 EG-04 2 10 30 40 16 0 1 57 12 206
2018 EG-05 5 13 35 33 13 0 1 46 19 188
2017 EG 2 7 28 41 18 1 3 61 10 524
2017 EG-03 0 6 21 44 26 3 0 72 6 68
2017 EG-04 2 7 27 42 18 0 3 62 10 235
2017 EG-05 4 8 30 39 13 0 6 55 13 191
2017 EG-06 0 11 39 33 17 0 0 50 11 18
2014 EG 5 9 35 38 10 1 2 49 15 533
2014 EG-03 7 5 29 41 14 3 2 57 13 59
2014 EG-04 5 8 32 41 12 0 2 54 14 218
2014 EG-05 5 10 38 36 7 2 2 45 15 221
2014 EG-06 9 9 57 16 0 0 9 18 19 23
2011 EG 4 11 35 37 11 1 2 49 15 706
2011 EG-02 8 8 25 50 8 0 0 58 17 12
2011 EG-03 3 3 39 44 8 0 2 54 6 95
2011 EG-04 3 10 30 38 15 1 3 55 14 289
2011 EG-05 4 14 39 32 9 1 1 42 19 275
2011 EG-06 13 13 34 34 0 3 3 37 27 32
2008 EG 3 13 37 35 9 0 2 46 17 704
2008 EG-02 0 0 38 56 6 0 0 63 0 16
2008 EG-03 3 8 41 34 10 2 3 46 11 116
2008 EG-04 3 14 33 38 11 0 2 49 18 288
2008 EG-05 2 14 40 33 9 0 2 43 17 247
2008 EG-06 13 17 40 27 0 0 3 28 31 30

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 9 22 34 22 11 1 1 34 31 581
2019 EG-03 11 13 25 25 22 3 1 49 25 79
2019 EG-04 7 20 36 22 12 2 1 35 28 250
2019 EG-05 9 27 33 22 7 1 0 30 37 208
2019 EG-06 17 42 33 8 0 0 0 8 58 24
2018 EG 13 22 33 21 10 0 1 31 36 473
2018 EG-03 7 37 17 30 4 0 4 36 45 46
2018 EG-04 9 20 35 21 14 0 0 35 30 207
2018 EG-05 16 22 33 21 7 1 1 28 39 189
2017 EG 9 15 34 27 13 0 2 41 24 526
2017 EG-03 3 14 34 23 23 1 1 47 18 68
2017 EG-04 9 14 36 29 10 0 2 40 23 234
2017 EG-05 10 16 30 28 11 0 4 41 28 194
2017 EG-06 11 17 33 22 17 0 0 39 28 18
2014 EG 17 23 32 19 5 1 2 25 42 534
2014 EG-03 25 14 34 15 8 2 2 25 40 59
2014 EG-04 14 22 34 22 6 0 2 28 37 218
2014 EG-05 17 27 29 19 4 1 3 24 46 222
2014 EG-06 27 27 38 4 0 0 4 5 55 23
2011 EG 17 25 34 17 5 1 1 22 44 708
2011 EG-02 17 17 42 0 17 8 0 18 36 12
2011 EG-03 17 22 34 19 6 0 2 26 39 96
2011 EG-04 12 24 36 18 7 1 2 26 38 289
2011 EG-05 20 29 32 17 3 0 0 19 49 275
2011 EG-06 36 27 27 9 0 0 0 9 64 33
2008 EG 22 28 31 14 5 0 0 19 50 701
2008 EG-02 6 19 50 19 6 0 0 25 25 16
2008 EG-03 17 25 34 16 7 0 1 23 43 115
2008 EG-04 20 27 29 17 6 1 0 23 47 285
2008 EG-05 25 29 31 10 4 0 0 14 54 248
2008 EG-06 40 43 13 3 0 0 0 3 83 30

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 9 11 24 28 22 2 4 53 22 581
2019 EG-03 8 13 15 28 32 4 1 63 21 79
2019 EG-04 10 8 23 23 25 4 6 54 20 249
2019 EG-05 9 14 25 32 16 0 3 50 24 209
2019 EG-06 13 17 38 29 4 0 0 33 29 24
2018 EG 6 11 30 29 19 2 2 51 18 469
2018 EG-03 4 17 32 26 19 0 2 46 22 47
2018 EG-04 5 9 26 32 23 2 3 58 15 206
2018 EG-05 8 12 34 27 15 2 2 43 21 185
2017 EG 4 11 24 29 24 1 7 58 16 523
2017 EG-03 0 14 26 17 34 1 7 56 16 68
2017 EG-04 3 9 22 35 22 2 8 63 13 234
2017 EG-05 6 13 26 28 20 1 6 52 20 191
2017 EG-06 0 6 22 28 39 6 0 71 6 18
2014 EG 7 13 25 28 16 2 8 49 22 533
2014 EG-03 12 14 20 34 14 3 3 51 27 59
2014 EG-04 6 12 23 31 15 2 11 53 21 217
2014 EG-05 6 14 28 24 17 3 9 46 22 222
2014 EG-06 4 18 29 27 18 4 0 46 23 23
2011 EG 7 16 24 28 16 2 7 48 25 707
2011 EG-02 0 25 25 33 17 0 0 50 25 12
2011 EG-03 7 20 13 31 19 4 6 56 30 96
2011 EG-04 6 13 23 29 19 2 8 53 21 289
2011 EG-05 9 16 28 25 14 2 5 42 28 275
2011 EG-06 0 22 41 31 3 0 3 35 23 32
2008 EG 6 14 30 28 14 1 6 45 22 704
2008 EG-02 0 13 19 38 31 0 0 69 13 16
2008 EG-03 6 17 28 30 10 1 8 44 26 115
2008 EG-04 6 13 28 28 18 1 6 49 20 287
2008 EG-05 6 14 34 26 11 2 7 41 22 249
2008 EG-06 7 20 30 37 3 0 3 41 28 30

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 15 27 27 13 9 4 4 24 46 583
2019 EG-03 11 20 24 16 16 6 5 37 36 79
2019 EG-04 15 27 25 13 11 4 6 26 46 251
2019 EG-05 17 29 32 13 6 2 2 20 47 210
2019 EG-06 21 46 25 4 0 4 0 4 70 24
2018 EG 18 27 29 14 7 3 3 22 48 473
2018 EG-03 17 28 33 9 11 2 0 20 47 46
2018 EG-04 17 24 29 14 8 4 4 25 45 207
2018 EG-05 20 30 27 15 5 1 2 21 51 189
2017 EG 13 23 31 13 10 3 6 25 40 525
2017 EG-03 10 17 30 20 17 3 3 39 29 68
2017 EG-04 12 24 28 14 10 4 8 27 41 236
2017 EG-05 16 23 35 12 6 2 6 20 42 192
2017 EG-06 17 33 39 6 6 0 0 11 50 18
2014 EG 23 25 26 12 4 4 6 18 53 532
2014 EG-03 21 22 24 14 7 3 9 24 49 58
2014 EG-04 20 24 29 12 4 4 7 18 49 217
2014 EG-05 26 25 25 11 4 5 4 16 56 222
2014 EG-06 27 44 13 12 0 0 4 12 74 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 6 19 31 28 13 1 2 42 26 581
2019 EG-03 4 16 38 22 19 0 1 41 21 79
2019 EG-04 7 19 32 24 14 2 3 40 27 250
2019 EG-05 7 21 29 33 10 0 0 43 28 208
2019 EG-06 0 29 42 25 4 0 0 29 29 24
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 80 11 4 1 2 1 3 94 2 586
2019 EG-03 84 10 1 0 3 0 3 96 3 79
2019 EG-04 81 10 4 0 2 1 2 93 2 252
2019 EG-05 77 12 6 1 1 0 3 92 2 210
2019 EG-06 75 13 0 0 0 0 13 100 0 24
2017 EG 74 13 5 2 1 1 5 92 3 528
2017 EG-03 80 11 3 0 0 1 4 97 0 68
2017 EG-04 75 12 4 2 2 0 6 92 4 236
2017 EG-05 71 16 6 2 1 1 4 91 3 194
2017 EG-06 78 11 0 6 0 0 6 94 6 18
2014 EG 76 12 3 2 2 0 5 93 4 535
2014 EG-03 78 10 3 2 0 0 7 95 2 59
2014 EG-04 78 11 2 2 3 0 4 92 5 219
2014 EG-05 72 15 3 2 3 0 5 92 5 222
2014 EG-06 91 4 0 0 0 0 4 100 0 23
2011 EG 74 11 5 2 2 1 5 91 4 709
2011 EG-02 83 0 0 0 0 0 17 100 0 12
2011 EG-03 82 10 1 1 0 2 3 98 1 97
2011 EG-04 71 13 6 1 2 0 6 90 3 289
2011 EG-05 73 11 6 4 2 1 4 88 6 276
2011 EG-06 84 3 3 6 0 0 3 90 6 32
2008 EG 74 8 3 1 2 0 11 92 4 706
2008 EG-02 75 13 0 0 0 0 13 100 0 16
2008 EG-03 78 9 3 1 1 0 8 94 2 116
2008 EG-04 71 9 3 2 3 1 12 91 6 288
2008 EG-05 76 6 4 2 1 0 11 92 3 249
2008 EG-06 77 10 7 0 3 0 3 90 3 30

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 23 31 16 13 13 3 2 57 27 582
2019 EG-03 26 33 9 12 14 5 1 63 27 78
2019 EG-04 25 32 15 13 12 2 1 58 26 251
2019 EG-05 21 29 20 15 11 2 2 52 28 209
2019 EG-06 25 38 8 8 17 0 4 65 26 24
2018 EG 16 33 19 13 13 3 3 52 28 471
2018 EG-03 22 39 17 11 7 4 0 64 18 46
2018 EG-04 17 31 20 15 12 2 3 50 28 206
2018 EG-05 16 35 15 12 14 3 5 55 28 188
2017 EG 22 34 15 13 10 3 3 59 25 529
2017 EG-03 26 39 9 14 3 4 6 71 19 68
2017 EG-04 25 29 17 11 12 3 3 58 25 236
2017 EG-05 14 38 15 17 10 4 2 56 29 195
2017 EG-06 39 17 22 0 17 6 0 59 18 18
2014 EG 26 34 16 11 10 3 1 62 22 535
2014 EG-03 25 31 12 14 17 0 2 57 31 59
2014 EG-04 27 31 17 11 8 4 2 62 20 219
2014 EG-05 23 36 17 9 10 4 1 62 20 222
2014 EG-06 34 44 4 9 4 4 0 82 14 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 38 31 9 13 8 0 0 70 21 585
2019 EG-03 43 33 4 13 8 0 0 76 20 79
2019 EG-04 40 31 9 13 7 0 0 71 20 252
2019 EG-05 33 32 12 12 10 0 0 65 23 209
2019 EG-06 46 29 0 17 4 0 4 78 22 24
2018 EG 30 34 13 12 10 0 0 65 22 470
2018 EG-03 28 30 22 13 7 0 0 59 20 46
2018 EG-04 29 33 13 14 11 0 0 63 25 206
2018 EG-05 32 37 9 10 11 1 1 70 21 187
2017 EG 37 33 10 10 9 1 0 71 19 529
2017 EG-03 40 41 7 6 3 1 1 84 9 68
2017 EG-04 39 30 12 10 10 0 0 68 20 236
2017 EG-05 32 37 8 12 9 2 0 70 21 195
2017 EG-06 50 17 11 6 11 0 6 71 18 18
2014 EG 35 36 10 11 7 1 0 73 17 534
2014 EG-03 25 31 19 15 10 0 0 56 25 59
2014 EG-04 39 34 9 10 7 1 0 74 17 219
2014 EG-05 34 41 10 10 4 1 0 76 15 221
2014 EG-06 47 35 0 9 9 0 0 82 18 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 41 36 7 10 5 0 0 77 15 584
2019 EG-03 48 28 4 18 3 0 0 76 20 79
2019 EG-04 41 37 7 10 5 0 0 79 15 252
2019 EG-05 40 38 9 8 6 0 0 77 14 208
2019 EG-06 29 38 13 13 4 0 4 70 17 24
2018 EG 34 40 12 8 6 0 0 74 14 471
2018 EG-03 39 26 22 9 4 0 0 65 13 46
2018 EG-04 28 45 13 9 5 0 0 73 14 206
2018 EG-05 40 39 9 6 6 0 0 79 12 188
2017 EG 35 40 8 11 6 0 0 76 17 527
2017 EG-03 44 36 7 9 3 0 1 81 12 68
2017 EG-04 35 40 7 13 6 0 0 75 18 235
2017 EG-05 31 44 10 8 7 1 0 75 15 194
2017 EG-06 50 22 0 11 11 0 6 76 24 18
2014 EG 37 41 9 9 3 0 0 78 13 534
2014 EG-03 32 32 8 22 5 0 0 64 27 59
2014 EG-04 39 42 9 7 3 0 0 81 10 218
2014 EG-05 36 43 11 7 3 0 0 79 10 222
2014 EG-06 38 49 0 9 4 0 0 87 13 23

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 40 39 10 7 3 1 0 79 10 584
2019 EG-03 40 42 10 4 4 0 0 82 8 78
2019 EG-04 39 39 10 7 3 1 0 79 10 251
2019 EG-05 39 39 10 8 3 1 0 78 12 210
2019 EG-06 42 38 13 8 0 0 0 79 8 24
2018 EG 32 46 11 6 5 1 0 78 11 472
2018 EG-03 26 43 20 9 2 0 0 70 11 46
2018 EG-04 31 49 10 3 6 1 0 80 10 206
2018 EG-05 36 42 10 6 6 1 0 79 12 189
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 40 33 13 7 4 0 3 75 12 582
2019 EG-03 36 32 17 6 3 1 4 73 10 77
2019 EG-04 43 33 9 8 4 0 2 78 13 251
2019 EG-05 37 34 14 7 5 0 3 73 12 209
2019 EG-06 29 33 25 8 4 0 0 63 13 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 38 34 15 9 4 0 0 72 14 585
2019 EG-03 44 29 11 11 4 0 0 73 15 79
2019 EG-04 40 30 16 8 5 0 0 71 13 252
2019 EG-05 34 37 15 11 3 0 0 71 13 209
2019 EG-06 21 58 17 0 4 0 0 79 4 24
2018 EG 37 33 14 10 5 0 0 71 15 468
2018 EG-03 34 34 21 9 2 0 0 68 11 47
2018 EG-04 37 31 14 11 7 0 0 68 18 204
2018 EG-05 40 34 12 9 5 1 0 74 14 186
2017 EG 39 39 10 9 4 0 0 78 13 529
2017 EG-03 43 27 18 7 4 0 0 70 11 68
2017 EG-04 39 37 7 12 3 1 0 77 16 236
2017 EG-05 35 46 10 6 4 0 0 81 10 195
2017 EG-06 44 39 6 0 6 0 6 88 6 18
2014 EG 39 36 13 8 3 0 0 75 12 535
2014 EG-03 27 41 15 14 3 0 0 68 17 59
2014 EG-04 42 34 12 10 3 0 0 76 12 219
2014 EG-05 40 37 12 6 4 0 0 78 10 222
2014 EG-06 43 40 18 0 0 0 0 82 0 23
2011 EG 35 36 13 10 5 0 1 72 15 711
2011 EG-02 33 42 8 17 0 0 0 75 17 12
2011 EG-03 29 34 15 15 6 0 0 63 22 97
2011 EG-04 36 36 12 9 6 0 1 73 15 290
2011 EG-05 35 36 14 10 4 0 1 72 14 277
2011 EG-06 41 34 13 3 9 0 0 75 13 32
2008 EG 29 38 13 11 8 0 0 68 19 706
2008 EG-02 19 63 6 6 6 0 0 81 13 16
2008 EG-03 27 41 13 10 9 0 0 68 19 116
2008 EG-04 30 34 14 13 9 0 0 64 22 288
2008 EG-05 30 38 14 9 8 0 1 69 17 249
2008 EG-06 27 57 7 7 3 0 0 83 10 30

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 45 32 12 6 4 1 1 78 10 585
2019 EG-03 51 25 5 9 8 1 1 78 17 79
2019 EG-04 45 34 11 6 2 0 1 80 9 251
2019 EG-05 44 32 13 5 5 0 0 77 10 210
2019 EG-06 33 29 21 13 0 4 0 65 13 24
2018 EG 41 34 12 8 4 1 0 77 12 468
2018 EG-03 34 36 17 6 4 2 0 72 11 47
2018 EG-04 42 35 9 8 4 2 0 79 13 204
2018 EG-05 42 35 11 9 3 1 0 78 11 186
2017 EG 45 35 10 6 3 1 1 81 9 529
2017 EG-03 49 30 13 6 0 1 1 81 6 68
2017 EG-04 43 36 10 6 3 1 1 81 9 236
2017 EG-05 45 34 9 7 4 1 0 80 11 195
2017 EG-06 50 39 6 6 0 0 0 89 6 18
2014 EG 45 33 12 7 2 1 0 78 10 535
2014 EG-03 34 37 10 12 3 3 0 74 16 59
2014 EG-04 49 30 11 8 2 0 0 79 10 219
2014 EG-05 44 36 12 5 2 2 0 81 7 222
2014 EG-06 51 27 13 9 0 0 0 78 9 23
2011 EG 42 34 12 7 3 2 1 78 10 709
2011 EG-02 33 42 8 8 0 0 8 82 9 12
2011 EG-03 35 38 10 10 4 2 0 74 15 96
2011 EG-04 44 29 15 7 2 2 1 75 10 288
2011 EG-05 44 35 9 5 3 1 1 82 9 277
2011 EG-06 36 45 3 12 3 0 0 82 15 33
2008 EG 39 34 12 8 5 1 0 75 13 706
2008 EG-02 25 38 25 13 0 0 0 63 13 16
2008 EG-03 35 35 13 11 4 1 0 71 16 116
2008 EG-04 42 29 12 9 6 2 0 72 16 288
2008 EG-05 37 40 11 6 4 2 0 79 10 249
2008 EG-06 53 33 3 7 3 0 0 87 10 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 38 36 12 9 4 1 0 75 13 582
2019 EG-03 44 29 10 8 5 3 1 76 13 78
2019 EG-04 39 35 13 9 4 0 0 74 13 250
2019 EG-05 34 38 13 11 3 0 0 73 14 209
2019 EG-06 29 50 4 13 4 0 0 79 17 24
2018 EG 36 36 14 7 6 1 0 73 13 469
2018 EG-03 28 47 17 6 2 0 0 74 9 47
2018 EG-04 36 36 14 6 8 0 0 72 14 205
2018 EG-05 38 34 13 8 5 1 1 74 13 186
2017 EG 38 35 12 9 4 0 1 74 14 528
2017 EG-03 42 27 21 8 1 0 0 69 10 68
2017 EG-04 38 33 12 12 4 0 1 71 16 236
2017 EG-05 36 41 10 7 6 0 1 78 12 194
2017 EG-06 50 33 11 6 0 0 0 83 6 18
2014 EG 37 37 13 9 3 1 0 75 12 535
2014 EG-03 22 51 12 15 0 0 0 73 15 59
2014 EG-04 41 37 10 8 4 0 0 78 12 219
2014 EG-05 38 36 15 8 2 1 0 74 10 222
2014 EG-06 47 35 13 4 0 0 0 82 4 23
2011 EG 36 37 11 12 5 1 0 73 16 712
2011 EG-02 33 17 25 17 8 0 0 50 25 12
2011 EG-03 26 42 8 15 7 1 0 69 23 97
2011 EG-04 37 37 9 11 6 1 0 74 17 290
2011 EG-05 38 36 12 11 3 0 0 74 14 277
2011 EG-06 36 30 24 3 6 0 0 67 9 33
2008 EG 30 40 11 12 7 0 0 70 19 704
2008 EG-02 38 56 6 0 0 0 0 94 0 16
2008 EG-03 29 34 13 15 9 1 0 63 24 115
2008 EG-04 29 36 11 14 9 1 0 65 23 288
2008 EG-05 30 46 9 11 4 0 0 76 15 249
2008 EG-06 34 45 10 3 7 0 0 79 10 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 83 8 3 1 1 0 3 95 2 580
2019 EG-03 85 9 1 1 1 0 3 96 3 78
2019 EG-04 83 8 3 2 1 1 2 94 3 250
2019 EG-05 83 8 3 1 1 0 3 94 3 207
2019 EG-06 88 4 0 0 0 0 8 100 0 24
2017 EG 82 9 3 0 1 0 4 96 2 525
2017 EG-03 87 9 0 0 0 1 3 100 0 67
2017 EG-04 79 12 3 0 1 0 5 95 1 235
2017 EG-05 82 8 2 1 2 1 4 95 3 193
2017 EG-06 89 0 6 0 0 0 6 94 0 18
2014 EG 82 8 3 1 2 0 4 94 3 535
2014 EG-03 75 12 5 0 0 0 8 94 0 59
2014 EG-04 82 8 2 0 4 0 4 93 4 219
2014 EG-05 83 8 2 1 2 0 4 95 3 222
2014 EG-06 91 4 0 0 0 0 4 100 0 23
2011 EG 81 8 4 1 1 0 4 94 2 709
2011 EG-02 83 0 0 0 0 0 17 100 0 12
2011 EG-03 85 11 1 0 0 1 2 99 0 97
2011 EG-04 81 7 5 1 2 0 4 92 3 288
2011 EG-05 79 9 4 1 1 0 5 93 2 277
2011 EG-06 91 3 3 0 0 0 3 97 0 32
2008 EG 83 5 1 1 1 0 8 97 2 704
2008 EG-02 88 0 0 0 0 0 13 100 0 16
2008 EG-03 84 4 2 0 0 2 8 98 0 116
2008 EG-04 82 6 1 1 2 0 9 96 3 286
2008 EG-05 85 4 0 1 1 0 8 97 2 249
2008 EG-06 83 10 0 0 3 0 3 97 3 30

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 59 22 8 3 3 2 3 86 6 584
2019 EG-03 63 22 5 1 3 0 6 91 4 79
2019 EG-04 60 20 10 2 2 2 4 85 5 252
2019 EG-05 57 24 7 4 3 2 2 84 8 208
2019 EG-06 54 38 0 8 0 0 0 92 8 24
2017 EG 57 25 7 4 2 3 2 86 6 527
2017 EG-03 59 30 1 1 3 3 3 94 5 68
2017 EG-04 55 24 9 4 2 3 2 84 6 236
2017 EG-05 55 27 7 6 2 2 3 85 8 193
2017 EG-06 78 11 6 0 0 6 0 94 0 18
2014 EG 56 24 6 5 2 3 5 86 8 534
2014 EG-03 50 33 12 3 0 2 0 84 4 58
2014 EG-04 59 19 5 2 4 4 6 88 7 219
2014 EG-05 56 24 5 6 2 3 5 86 9 222
2014 EG-06 60 31 9 0 0 0 0 91 0 23
2011 EG 52 28 9 5 3 2 2 83 8 711
2011 EG-02 50 17 0 17 8 0 8 73 27 12
2011 EG-03 47 26 12 5 3 4 2 78 9 97
2011 EG-04 53 27 9 4 2 2 2 84 7 289
2011 EG-05 53 28 9 5 3 1 2 84 7 277
2011 EG-06 42 33 9 9 3 3 0 78 13 33

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 59 25 8 4 3 1 0 84 7 584
2019 EG-03 61 27 10 1 1 0 0 87 3 79
2019 EG-04 61 23 8 5 3 0 0 84 8 251
2019 EG-05 56 27 7 4 5 1 0 84 9 210
2019 EG-06 63 21 8 4 0 4 0 87 4 24
2018 EG 51 30 8 6 4 1 0 82 11 468
2018 EG-03 47 30 15 6 2 0 0 77 9 47
2018 EG-04 52 28 8 7 4 1 0 81 11 205
2018 EG-05 51 32 6 6 4 1 0 84 10 185
2017 EG 54 31 7 4 3 1 0 86 7 529
2017 EG-03 59 27 10 3 1 0 0 86 4 68
2017 EG-04 50 35 8 4 3 0 0 85 7 236
2017 EG-05 55 30 7 4 4 1 0 86 7 195
2017 EG-06 78 11 6 0 0 6 0 94 0 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 49 32 8 7 3 0 0 81 11 584
2019 EG-03 49 34 9 3 5 0 0 84 8 79
2019 EG-04 52 29 8 9 2 0 0 81 11 250
2019 EG-05 45 34 9 8 4 0 0 79 12 210
2019 EG-06 33 54 8 0 4 0 0 88 4 24
2018 EG 44 31 12 7 5 0 0 76 13 466
2018 EG-03 43 26 23 6 2 0 0 68 9 47
2018 EG-04 45 32 9 7 6 0 0 78 13 205
2018 EG-05 43 32 10 8 6 1 0 76 14 184
2017 EG 50 30 10 6 3 0 0 80 9 526
2017 EG-03 53 28 13 4 1 0 0 82 6 68
2017 EG-04 50 29 11 7 3 0 0 79 11 235
2017 EG-05 47 34 9 5 5 0 0 81 10 194
2017 EG-06 71 12 12 6 0 0 0 82 6 17
2014 EG 51 29 10 6 3 1 0 80 9 535
2014 EG-03 39 36 14 7 3 2 0 76 10 59
2014 EG-04 56 26 6 7 4 0 0 83 11 219
2014 EG-05 49 31 12 5 3 1 0 80 8 222
2014 EG-06 65 22 13 0 0 0 0 87 0 23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 9 38 18 16 14 5 0 49 32 56
2019 EG-05 6 39 17 11 22 6 0 47 35 18
2019 EG-06 16 42 11 11 16 5 0 61 28 19
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 18 31 19 11 9 12 1 56 22 586
2019 EG-03 25 29 15 11 6 11 1 62 20 79
2019 EG-04 19 30 21 11 6 13 1 56 19 252
2019 EG-05 15 33 18 10 13 12 0 54 26 210
2019 EG-06 21 25 21 21 0 13 0 52 24 24
2018 EG 16 31 20 14 9 10 0 52 26 472
2018 EG-03 11 40 19 17 4 9 0 56 23 47
2018 EG-04 17 31 20 13 9 10 0 53 25 206
2018 EG-05 14 29 19 15 10 13 0 49 29 188
2017 EG 16 36 18 12 6 12 0 59 20 529
2017 EG-03 23 40 16 6 4 10 1 71 11 68
2017 EG-04 17 34 20 14 4 11 0 56 21 236
2017 EG-05 12 38 15 12 8 13 0 59 24 195
2017 EG-06 22 33 28 0 6 11 0 63 6 18
2014 EG 14 29 23 12 5 17 0 52 21 535
2014 EG-03 17 36 17 15 5 10 0 58 23 59
2014 EG-04 13 31 22 13 4 17 1 53 20 219
2014 EG-05 11 27 25 10 7 19 0 47 21 222
2014 EG-06 43 18 22 4 4 9 0 66 10 23
2011 EG 11 29 21 15 10 13 1 46 29 709
2011 EG-02 8 17 17 25 25 8 0 27 55 12
2011 EG-03 14 27 23 21 8 7 0 44 31 97
2011 EG-04 12 27 19 14 11 16 1 48 29 288
2011 EG-05 8 33 21 16 10 12 1 47 29 277
2011 EG-06 13 22 38 9 9 9 0 38 21 32

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 14 27 24 17 13 5 0 43 32 585
2019 EG-03 20 23 23 15 10 8 1 47 28 79
2019 EG-04 16 26 25 18 10 5 0 44 30 251
2019 EG-05 10 30 23 17 17 3 0 42 34 210
2019 EG-06 8 38 17 25 8 4 0 48 35 24
2018 EG 11 26 25 17 17 4 0 39 35 472
2018 EG-03 13 23 26 21 13 4 0 38 36 47
2018 EG-04 9 30 24 18 16 3 0 40 35 206
2018 EG-05 9 26 28 14 19 4 0 36 35 188
2017 EG 12 33 23 18 10 4 0 47 29 528
2017 EG-03 19 34 23 13 7 3 1 55 21 68
2017 EG-04 12 32 23 20 9 4 0 46 30 236
2017 EG-05 9 32 24 19 12 4 0 43 32 194
2017 EG-06 22 39 22 6 11 0 0 61 17 18
2014 EG 9 24 27 23 13 4 0 35 37 535
2014 EG-03 10 29 24 19 14 5 0 41 34 59
2014 EG-04 9 24 26 25 11 5 1 35 38 219
2014 EG-05 6 24 28 22 16 3 0 31 39 222
2014 EG-06 25 27 22 9 13 4 0 54 23 23
2011 EG 7 24 27 19 19 4 0 33 39 710
2011 EG-02 25 17 17 17 17 8 0 45 36 12
2011 EG-03 9 28 24 19 18 3 0 38 37 97
2011 EG-04 7 22 29 17 20 5 0 31 39 289
2011 EG-05 5 24 28 21 18 3 0 31 41 277
2011 EG-06 13 25 28 16 19 0 0 38 34 32
2008 EG 5 23 24 23 23 3 0 29 47 706
2008 EG-02 13 25 25 25 6 6 0 40 33 16
2008 EG-03 6 28 19 25 18 3 0 36 45 116
2008 EG-04 6 20 26 20 23 3 1 28 45 288
2008 EG-05 3 23 23 25 24 2 0 27 50 249
2008 EG-06 7 23 17 20 30 3 0 31 52 30

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 10 21 22 23 16 8 0 34 42 580
2019 EG-03 17 26 9 22 17 9 1 47 43 78
2019 EG-04 11 19 22 23 15 10 0 33 42 248
2019 EG-05 6 24 25 22 17 6 0 32 41 209
2019 EG-06 8 8 38 25 13 8 0 18 41 24
2018 EG 8 21 25 24 18 5 0 30 44 472
2018 EG-03 4 21 23 26 19 6 0 27 48 47
2018 EG-04 10 19 26 25 16 4 0 30 43 205
2018 EG-05 5 21 24 23 20 6 0 28 46 189
2017 EG 7 25 26 22 13 6 0 35 37 529
2017 EG-03 13 27 29 16 11 3 1 42 28 68
2017 EG-04 9 25 22 25 12 7 0 37 39 236
2017 EG-05 4 24 29 23 14 6 0 29 40 195
2017 EG-06 6 39 28 11 11 6 0 47 24 18
2014 EG 6 18 25 26 18 7 0 26 47 534
2014 EG-03 8 17 25 25 17 7 0 27 45 59
2014 EG-04 7 16 26 28 16 6 1 25 47 218
2014 EG-05 3 18 23 27 20 9 0 23 51 222
2014 EG-06 12 35 22 13 18 0 0 47 31 23
2011 EG 4 19 22 29 18 7 0 25 51 710
2011 EG-02 8 17 8 25 17 25 0 33 56 12
2011 EG-03 10 19 20 29 16 6 0 31 48 97
2011 EG-04 4 19 21 28 19 8 1 26 51 289
2011 EG-05 2 17 25 32 18 7 0 20 53 276
2011 EG-06 6 24 27 21 15 6 0 32 39 33
2008 EG 2 14 20 29 26 8 0 18 60 705
2008 EG-02 0 25 19 38 6 13 0 29 50 16
2008 EG-03 2 15 16 34 26 7 0 18 65 116
2008 EG-04 2 15 22 24 26 10 1 19 57 287
2008 EG-05 1 14 20 31 27 7 0 16 62 249
2008 EG-06 7 13 20 23 33 3 0 21 59 30

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 11 27 22 23 13 4 0 39 38 584
2019 EG-03 20 20 13 24 15 6 1 44 42 79
2019 EG-04 11 24 25 25 10 5 0 36 37 252
2019 EG-05 7 32 24 21 15 2 0 39 36 208
2019 EG-06 8 29 21 21 17 4 0 39 39 24
2018 EG 8 26 27 20 16 3 0 36 37 471
2018 EG-03 7 24 28 20 17 4 0 32 39 46
2018 EG-04 10 25 28 21 14 3 0 35 36 207
2018 EG-05 6 27 28 18 19 2 0 34 37 187
2017 EG 9 32 23 19 12 5 0 43 33 528
2017 EG-03 14 27 27 13 13 4 1 44 27 68
2017 EG-04 7 34 20 22 12 4 0 43 36 235
2017 EG-05 9 32 24 19 12 4 0 43 32 195
2017 EG-06 11 33 33 11 6 6 0 47 18 18
2014 EG 7 26 25 23 13 5 1 35 39 534
2014 EG-03 10 17 25 29 12 7 0 29 44 59
2014 EG-04 7 28 21 26 13 4 1 37 41 219
2014 EG-05 5 26 29 19 14 6 0 33 36 221
2014 EG-06 20 31 27 9 13 0 0 51 22 23
2011 EG 5 25 23 26 15 5 0 32 43 711
2011 EG-02 8 17 25 25 8 17 0 30 40 12
2011 EG-03 9 27 18 28 16 2 0 37 45 97
2011 EG-04 5 25 25 22 16 7 0 32 42 289
2011 EG-05 4 25 23 30 14 4 0 30 45 277
2011 EG-06 9 27 27 21 12 3 0 38 34 33
2008 EG 4 25 25 23 17 5 0 31 42 705
2008 EG-02 13 38 19 31 0 0 0 50 31 16
2008 EG-03 4 24 25 21 21 4 0 30 44 115
2008 EG-04 5 23 24 25 18 6 0 29 46 288
2008 EG-05 4 26 28 22 16 4 0 31 40 249
2008 EG-06 3 43 23 10 17 3 0 48 28 30

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 35 17 12 6 4 22 5 71 13 585
2019 EG-03 35 10 9 8 9 23 6 64 23 79
2019 EG-04 37 17 13 6 3 20 4 71 12 251
2019 EG-05 35 19 11 5 3 22 6 74 11 210
2019 EG-06 33 17 17 13 0 13 8 63 16 24
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 17 40 23 14 4 2 0 58 18 584
2019 EG-03 22 36 23 10 5 4 0 60 16 78
2019 EG-04 18 41 27 12 3 1 0 59 14 251
2019 EG-05 16 44 19 15 5 1 0 61 20 210
2019 EG-06 13 29 25 21 8 4 0 43 30 24
2018 EG 13 43 28 12 4 1 0 56 16 472
2018 EG-03 6 47 32 11 2 2 0 54 13 47
2018 EG-04 15 42 29 11 3 0 0 57 15 205
2018 EG-05 13 43 24 14 4 2 0 57 18 189
2017 EG 14 44 24 11 4 3 0 60 15 527
2017 EG-03 19 35 28 9 3 7 0 58 13 67
2017 EG-04 15 42 24 12 3 3 0 59 16 235
2017 EG-05 13 50 23 10 4 1 0 63 14 195
2017 EG-06 6 56 28 0 6 6 0 65 6 18
2014 EG 11 36 28 15 7 3 0 48 23 535
2014 EG-03 12 37 22 15 10 3 0 51 26 59
2014 EG-04 10 39 27 16 5 3 0 50 21 219
2014 EG-05 11 33 28 15 9 3 0 46 25 222
2014 EG-06 22 20 31 13 4 9 0 47 19 23
2011 EG 9 33 27 20 8 3 0 43 29 711
2011 EG-02 0 42 17 25 8 8 0 45 36 12
2011 EG-03 11 33 24 20 8 4 0 46 29 97
2011 EG-04 6 36 28 18 8 4 0 44 27 289
2011 EG-05 9 31 28 22 9 1 0 41 31 277
2011 EG-06 15 24 30 21 9 0 0 39 30 33

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 10 24 29 22 9 6 0 36 33 583
2019 EG-03 16 22 24 25 5 8 0 41 33 79
2019 EG-04 9 26 33 18 10 4 0 37 29 249
2019 EG-05 7 23 27 24 11 7 0 33 38 210
2019 EG-06 13 13 42 21 4 8 0 27 27 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 17 37 16 16 10 3 1 57 27 582
2019 EG-03 28 35 8 14 11 3 1 66 26 79
2019 EG-04 17 37 17 16 10 2 1 55 27 249
2019 EG-05 14 40 16 16 11 2 1 56 27 209
2019 EG-06 17 38 25 17 0 4 0 57 17 24
2018 EG 17 37 18 14 9 4 1 57 24 469
2018 EG-03 17 32 21 17 9 4 0 51 27 47
2018 EG-04 17 35 17 15 9 6 0 55 26 204
2018 EG-05 19 41 17 13 9 1 1 61 22 187
2017 EG 20 42 18 11 5 3 1 64 17 526
2017 EG-03 19 46 19 13 1 0 1 66 15 67
2017 EG-04 21 43 17 11 4 3 1 67 15 236
2017 EG-05 18 40 18 12 8 4 1 61 21 193
2017 EG-06 28 33 17 11 11 0 0 61 22 18
2014 EG 17 45 15 14 5 4 0 65 20 535
2014 EG-03 22 36 14 14 7 7 2 63 22 59
2014 EG-04 21 47 11 15 4 4 0 70 19 219
2014 EG-05 13 46 18 12 7 4 0 61 20 222
2014 EG-06 16 53 18 9 0 4 0 72 9 23
2011 EG 18 37 18 14 8 5 1 58 23 709
2011 EG-02 17 42 17 17 0 8 0 64 18 12
2011 EG-03 18 38 22 12 7 2 1 57 20 97
2011 EG-04 16 35 18 15 8 7 1 56 25 289
2011 EG-05 19 37 17 13 8 5 1 59 22 275
2011 EG-06 18 42 24 12 3 0 0 61 15 33
2008 EG 11 35 19 16 11 7 2 50 29 705
2008 EG-02 13 50 13 25 0 0 0 63 25 16
2008 EG-03 11 36 16 21 9 5 2 51 32 116
2008 EG-04 11 30 19 17 14 7 1 45 34 287
2008 EG-05 10 36 23 12 9 8 2 51 23 249
2008 EG-06 10 53 10 13 7 3 3 68 21 30

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 22 39 19 12 6 1 1 62 19 578
2019 EG-03 32 33 18 13 4 1 0 65 17 79
2019 EG-04 21 41 21 10 5 1 1 63 16 248
2019 EG-05 20 41 18 12 9 0 0 61 20 206
2019 EG-06 21 42 17 21 0 0 0 63 21 24
2018 EG 19 40 23 10 7 1 0 60 17 470
2018 EG-03 13 46 13 17 9 2 0 60 27 46
2018 EG-04 20 41 24 10 4 1 0 61 14 206
2018 EG-05 20 39 22 9 9 1 0 59 18 187

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 EG 14 27 18 19 15 5 1 44 36 583
2019 EG-03 24 29 12 12 21 1 1 55 33 78
2019 EG-04 15 28 17 21 14 5 1 45 37 250
2019 EG-05 10 27 21 19 15 6 1 40 37 210
2019 EG-06 25 29 25 13 4 4 0 57 17 24
2018 EG 10 32 20 17 17 5 1 44 35 471
2018 EG-03 6 38 17 9 26 4 0 47 36 47
2018 EG-04 9 30 17 22 17 4 0 41 41 206
2018 EG-05 11 32 21 14 16 6 1 45 32 187
2017 EG 12 35 19 13 14 7 1 50 29 527
2017 EG-03 12 45 20 9 9 6 0 60 18 67
2017 EG-04 10 35 20 14 16 5 0 48 31 235
2017 EG-05 12 30 18 14 15 9 1 47 32 195
2017 EG-06 33 39 11 6 0 11 0 81 6 18
2014 EG 10 30 19 17 15 8 0 44 35 535
2014 EG-03 8 32 14 19 25 2 0 41 45 59
2014 EG-04 10 31 18 16 16 8 0 45 35 219
2014 EG-05 11 28 20 19 12 10 0 43 35 222
2014 EG-06 7 44 31 9 4 4 0 54 14 23
2011 EG 9 28 21 19 15 8 1 41 36 710
2011 EG-02 8 8 8 33 25 8 8 20 70 12
2011 EG-03 6 29 18 23 16 7