2019 Public Service Employee Survey Results for Statistics Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 42 4 9 3 0 0 84 12 2588
2019 First official language - French 44 43 5 7 1 0 0 87 8 1372
2017 First official language - English 37 45 4 10 4 0 0 82 14 2675
2017 First official language - French 37 46 5 8 4 0 0 83 12 1528
2014 First official language - English 38 45 4 10 3 0 0 83 13 2420
2014 First official language - French 37 47 7 7 2 0 0 84 9 1496
2011 First official language - English 45 43 3 7 2 0 0 88 9 2721
2011 First official language - French 51 38 5 5 1 0 0 89 6 1723
2008 First official language - English 50 39 3 6 2 0 0 89 8 2897
2008 First official language - French 54 38 3 3 1 0 0 92 4 1921

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 19 3 2 1 0 0 94 3 2581
2019 First official language - French 36 29 12 18 5 0 0 66 22 1380
2017 First official language - English 75 19 2 3 1 0 0 94 4 2673
2017 First official language - French 33 30 13 17 6 0 0 64 23 1531
2014 First official language - English 70 22 3 3 1 0 0 92 4 2420
2014 First official language - French 32 31 13 18 6 0 0 63 23 1495
2011 First official language - English 71 20 4 4 1 0 1 92 5 2721
2011 First official language - French 34 29 12 18 5 0 1 64 24 1718
2008 First official language - English 75 17 2 3 2 0 0 93 5 2891
2008 First official language - French 37 28 12 17 6 0 0 65 23 1921

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 33 6 9 3 0 0 82 12 2586
2019 First official language - French 46 40 6 6 2 0 0 86 8 1373
2017 First official language - English 43 34 7 10 5 0 0 78 15 2675
2017 First official language - French 41 39 9 6 5 0 0 80 11 1530
2014 First official language - English 49 32 6 8 4 0 0 82 12 2419
2014 First official language - French 41 41 9 5 3 0 0 83 8 1494
2011 First official language - English 46 37 7 6 3 0 0 84 9 2708
2011 First official language - French 46 40 8 5 2 0 0 86 7 1718

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 39 13 11 5 0 0 71 17 2579
2019 First official language - French 30 44 12 10 4 0 1 75 13 1376
2018 First official language - English 29 44 10 12 4 0 1 74 16 2266
2018 First official language - French 30 47 12 8 3 0 1 77 11 1333
2017 First official language - English 30 40 11 13 6 0 1 71 19 2673
2017 First official language - French 32 43 12 8 3 0 1 76 12 1531
2014 First official language - English 31 40 12 12 5 0 1 71 17 2417
2014 First official language - French 30 44 14 8 3 0 1 75 11 1493
2011 First official language - English 32 39 13 9 5 0 2 73 14 2716
2011 First official language - French 33 42 13 7 3 0 2 77 10 1723
2008 First official language - English 32 39 13 10 4 0 1 72 14 2894
2008 First official language - French 31 42 15 8 3 0 2 74 11 1923

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 32 7 5 2 0 0 87 6 2573
2019 First official language - French 53 36 7 3 1 0 0 89 4 1375
2017 First official language - English 54 32 7 5 1 0 0 86 6 2668
2017 First official language - French 51 37 7 4 1 0 0 89 5 1527
2014 First official language - English 50 35 8 4 2 1 0 86 6 2418
2014 First official language - French 43 42 10 4 1 0 0 86 4 1496

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 30 7 6 3 0 0 83 9 2584
2019 First official language - French 51 33 8 5 2 0 1 85 7 1373
2018 First official language - English 50 31 10 6 3 0 0 82 9 2263
2018 First official language - French 47 35 10 5 2 0 1 83 7 1335
2017 First official language - English 50 31 8 7 3 0 0 82 10 2671
2017 First official language - French 45 34 10 6 2 0 2 81 8 1531
2014 First official language - English 47 33 10 5 3 1 1 81 9 2419
2014 First official language - French 41 37 12 4 3 1 3 81 6 1493
2011 First official language - English 49 33 8 5 3 1 1 84 8 2718
2011 First official language - French 45 36 11 4 2 0 2 83 6 1723

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 40 12 7 4 0 0 77 11 2589
2019 First official language - French 37 43 12 5 3 0 0 80 8 1377
2018 First official language - English 35 45 10 7 3 0 0 79 10 2257
2018 First official language - French 36 44 12 5 2 0 0 80 8 1331
2017 First official language - English 36 43 10 7 4 0 0 80 10 2671
2017 First official language - French 34 48 10 5 2 0 0 83 7 1530
2014 First official language - English 29 46 12 9 4 0 0 76 12 2424
2014 First official language - French 30 49 13 6 2 0 0 79 8 1496
2011 First official language - English 34 43 12 7 4 0 0 77 11 2709
2011 First official language - French 36 43 13 5 2 0 0 79 7 1726
2008 First official language - English 34 41 12 7 5 0 0 76 13 2877
2008 First official language - French 37 42 12 6 2 0 0 79 9 1914

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 39 12 10 6 0 0 73 15 2588
2019 First official language - French 33 41 15 8 3 0 0 74 11 1378
2018 First official language - English 32 37 14 10 6 0 1 70 16 2265
2018 First official language - French 31 39 16 8 4 0 0 71 13 1331
2017 First official language - English 32 37 13 11 7 0 0 70 17 2671
2017 First official language - French 32 40 15 9 4 0 0 72 13 1529
2014 First official language - English 28 39 15 11 6 0 0 68 17 2422
2014 First official language - French 26 43 17 9 4 0 0 69 13 1495
2011 First official language - English 26 43 13 10 7 1 0 70 17 2716
2011 First official language - French 27 42 17 10 3 1 0 70 14 1724

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 41 10 9 4 0 0 77 13 2580
2019 First official language - French 34 45 12 7 2 0 0 79 9 1377
2018 First official language - English 34 42 10 9 3 0 0 77 13 2265
2018 First official language - French 31 47 14 5 2 0 0 78 8 1336
2017 First official language - English 36 42 10 9 3 0 0 78 12 2667
2017 First official language - French 34 46 11 6 2 0 0 81 8 1531

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 40 8 4 2 0 0 86 6 2583
2019 First official language - French 44 41 10 3 2 0 0 85 5 1374
2018 First official language - English 49 39 6 4 1 0 0 89 5 2269
2018 First official language - French 45 43 8 3 1 0 0 88 4 1332
2017 First official language - English 48 39 7 3 2 0 0 87 6 2668
2017 First official language - French 44 43 8 3 2 0 0 88 5 1526
2014 First official language - English 46 40 9 4 2 0 0 86 5 2422
2014 First official language - French 40 47 9 3 1 1 0 87 3 1494
2011 First official language - English 45 42 8 4 1 1 0 87 5 2719
2011 First official language - French 40 44 10 3 1 1 0 86 4 1724
2008 First official language - English 48 38 7 4 2 0 0 87 6 2892
2008 First official language - French 43 42 9 3 1 1 0 86 4 1919

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 37 11 9 5 0 0 75 14 2585
2019 First official language - French 34 41 15 6 4 0 0 75 10 1377
2018 First official language - English 37 38 11 9 5 0 0 75 14 2267
2018 First official language - French 30 45 15 8 2 0 0 75 10 1330
2017 First official language - English 36 38 11 9 6 0 0 74 15 2668
2017 First official language - French 32 44 13 6 4 0 0 76 10 1526

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 34 11 4 2 0 0 83 6 2573
2019 First official language - French 45 40 11 3 1 0 0 85 4 1369
2018 First official language - English 50 36 8 4 2 0 0 86 5 2258
2018 First official language - French 45 42 10 2 1 0 0 87 3 1325
2017 First official language - English 52 35 9 3 1 0 0 87 4 2672
2017 First official language - French 49 41 7 2 1 0 0 90 3 1529
2014 First official language - English 58 30 9 2 1 0 0 88 3 2419
2014 First official language - French 50 39 8 1 1 0 0 89 2 1496
2011 First official language - English 57 32 7 2 1 0 0 89 3 2719
2011 First official language - French 53 36 8 2 1 0 0 90 2 1722

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 39 11 9 4 0 0 76 13 2586
2019 First official language - French 35 39 15 7 4 0 0 74 11 1375
2018 First official language - English 37 40 10 8 4 0 0 78 12 2259
2018 First official language - French 33 41 15 7 4 0 1 74 11 1328
2017 First official language - English 38 39 10 8 4 0 0 78 12 2671
2017 First official language - French 34 43 12 7 3 0 0 78 11 1530
2014 First official language - English 30 43 12 10 4 1 0 73 15 2420
2014 First official language - French 25 47 15 9 3 0 1 72 12 1496
2011 First official language - English 33 42 11 8 4 1 0 76 13 2713
2011 First official language - French 31 42 14 7 4 0 1 75 11 1721

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 44 34 12 7 4 0 0 78 11 2584
2019 First official language - French 42 36 14 5 3 0 0 79 7 1375
2018 First official language - English 42 36 11 7 3 0 0 78 11 2258
2018 First official language - French 40 37 13 5 4 0 0 77 9 1324
2017 First official language - English 43 36 11 6 4 0 0 79 10 2668
2017 First official language - French 41 38 11 6 3 0 0 80 9 1525
2014 First official language - English 37 37 13 8 4 0 0 75 12 2421
2014 First official language - French 34 43 14 6 3 0 0 77 9 1494

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 40 12 7 3 1 0 77 10 2562
2019 First official language - French 34 45 12 6 2 1 1 80 8 1355
2018 First official language - English 36 38 13 8 4 0 0 75 12 2257
2018 First official language - French 33 43 14 6 3 0 0 77 9 1326
2017 First official language - English 40 37 12 7 4 0 1 77 11 2667
2017 First official language - French 36 43 11 5 2 0 1 81 8 1526
2014 First official language - English 36 39 13 8 3 1 0 75 11 2422
2014 First official language - French 31 44 16 5 2 0 0 76 8 1496
2011 First official language - English 40 39 10 6 2 1 1 82 8 2711
2011 First official language - French 37 44 11 5 1 1 1 82 6 1718

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 38 11 5 3 0 0 81 9 2591
2019 First official language - French 41 42 11 5 2 0 0 83 6 1378
2018 First official language - English 40 41 10 5 3 0 0 82 8 2264
2018 First official language - French 38 45 11 5 2 0 0 83 6 1333
2017 First official language - English 43 39 10 6 3 0 0 82 9 2668
2017 First official language - French 42 43 9 3 2 0 0 85 5 1528
2014 First official language - English 38 41 11 7 3 0 0 80 9 2423
2014 First official language - French 36 46 12 4 1 0 0 82 5 1494
2011 First official language - English 39 44 9 5 3 0 0 83 8 2723
2011 First official language - French 40 44 10 4 1 0 0 85 5 1725
2008 First official language - English 41 41 8 6 3 0 0 83 9 2889
2008 First official language - French 42 43 10 4 2 0 0 85 5 1918

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 31 14 5 3 0 0 78 8 2589
2019 First official language - French 47 31 12 6 4 0 1 79 9 1368
2018 First official language - English 46 31 13 6 3 0 1 78 9 2267
2018 First official language - French 47 30 13 7 3 0 0 77 10 1331
2017 First official language - English 45 35 11 5 2 0 1 81 8 2677
2017 First official language - French 45 34 11 6 3 0 1 80 9 1532
2014 First official language - English 45 34 13 5 3 0 0 80 7 2424
2014 First official language - French 44 35 13 5 2 0 0 80 7 1495
2011 First official language - English 40 37 15 5 3 0 0 77 8 2718
2011 First official language - French 38 37 14 6 4 0 0 76 10 1724
2008 First official language - English 37 37 17 6 3 0 1 75 8 2892
2008 First official language - French 38 38 14 6 3 0 0 76 10 1922

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 19 36 23 11 1 1 35 28 2590
2019 First official language - French 8 25 34 21 11 1 1 32 33 1374
2018 First official language - English 8 19 35 25 11 1 2 37 27 2262
2018 First official language - French 7 23 37 23 8 1 2 32 31 1335
2017 First official language - English 7 17 36 23 13 1 3 38 25 2655
2017 First official language - French 6 20 35 23 12 1 4 36 28 1525
2014 First official language - English 6 19 37 24 11 1 3 36 25 2416
2014 First official language - French 6 25 38 21 7 1 2 29 31 1494
2011 First official language - English 7 20 36 22 11 1 3 34 28 2713
2011 First official language - French 8 24 35 20 9 1 3 31 33 1723
2008 First official language - English 5 17 37 25 12 1 3 39 23 2889
2008 First official language - French 6 23 35 23 9 1 3 34 30 1923

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 12 26 30 23 2 2 55 18 2588
2019 First official language - French 5 14 26 29 20 4 2 52 20 1364
2018 First official language - English 3 11 23 33 25 3 2 61 15 2252
2018 First official language - French 4 12 26 33 20 4 2 56 17 1327
2017 First official language - English 5 9 24 30 24 3 5 59 15 2643
2017 First official language - French 3 9 24 31 22 4 6 59 14 1522
2014 First official language - English 5 13 28 28 19 3 4 51 19 2409
2014 First official language - French 3 12 29 31 15 5 5 52 16 1489
2011 First official language - English 6 14 24 28 19 3 5 52 21 2711
2011 First official language - French 5 13 26 28 17 4 6 51 21 1715
2008 First official language - English 4 10 21 32 25 3 5 62 15 2882
2008 First official language - French 3 10 21 32 25 4 5 62 15 1918

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 19 31 23 13 3 2 38 30 2588
2019 First official language - French 10 24 33 17 10 3 3 29 35 1372
2018 First official language - English 9 18 33 22 13 3 3 37 28 2263
2018 First official language - French 10 26 32 17 9 3 3 28 38 1332
2017 First official language - English 8 16 31 22 15 3 5 40 26 2647
2017 First official language - French 9 21 31 18 11 3 6 32 33 1524
2014 First official language - English 11 20 30 20 12 2 5 35 33 2418
2014 First official language - French 13 27 33 14 6 3 4 21 43 1487
2011 First official language - English 11 18 30 20 12 3 5 35 32 2710
2011 First official language - French 12 26 30 15 9 3 5 26 41 1718
2008 First official language - English 8 16 30 24 14 3 5 41 26 2885
2008 First official language - French 7 19 33 22 11 4 5 36 28 1920

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 5 9 30 31 22 1 2 55 15 2575
2019 First official language - French 4 14 34 29 17 1 2 47 18 1370
2018 First official language - English 4 11 29 32 21 1 2 54 16 2255
2018 First official language - French 5 15 34 28 15 1 2 45 20 1330
2017 First official language - English 4 9 30 32 20 1 4 55 14 2647
2017 First official language - French 4 13 34 27 17 1 4 47 18 1513
2014 First official language - English 4 10 30 33 19 1 3 54 15 2406
2014 First official language - French 5 15 36 29 12 1 2 42 21 1490
2011 First official language - English 4 10 30 32 19 1 4 54 14 2710
2011 First official language - French 5 15 35 26 13 2 4 41 21 1716
2008 First official language - English 3 9 30 34 20 1 3 56 13 2890
2008 First official language - French 4 13 36 27 15 1 4 45 18 1921

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 18 26 22 19 2 2 42 31 2586
2019 First official language - French 9 21 27 22 16 1 4 41 31 1373
2018 First official language - English 11 19 26 22 17 2 3 41 32 2258
2018 First official language - French 10 23 27 21 14 1 3 37 35 1331
2017 First official language - English 10 19 28 19 17 2 5 39 31 2651
2017 First official language - French 9 20 29 19 15 2 6 37 32 1521
2014 First official language - English 13 21 29 18 13 2 3 33 36 2411
2014 First official language - French 11 26 31 16 9 1 4 27 40 1493
2011 First official language - English 11 19 29 20 15 2 5 37 32 2710
2011 First official language - French 10 22 29 20 11 2 6 34 35 1716
2008 First official language - English 10 20 28 21 16 1 4 39 32 2883
2008 First official language - French 9 21 28 22 15 1 4 39 32 1917

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 14 27 26 22 3 3 51 21 2576
2019 First official language - French 7 17 28 26 16 4 3 45 25 1367
2018 First official language - English 6 13 28 27 21 3 3 50 20 2257
2018 First official language - French 8 17 28 25 14 4 3 43 27 1319
2017 First official language - English 7 14 28 23 19 4 6 46 22 2646
2017 First official language - French 8 15 27 25 16 4 6 45 26 1523
2014 First official language - English 6 13 29 26 18 4 5 48 20 2414
2014 First official language - French 6 18 28 27 12 4 5 43 26 1491
2011 First official language - English 7 14 28 23 17 4 8 45 23 2705
2011 First official language - French 7 19 28 23 11 5 7 39 30 1716
2008 First official language - English 8 17 29 21 15 3 6 40 28 2885
2008 First official language - French 10 22 27 20 12 4 6 35 35 1920

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 18 32 21 15 2 2 38 29 2582
2019 First official language - French 7 20 34 21 12 3 3 35 29 1369
2018 First official language - English 10 18 33 20 14 3 3 36 29 2259
2018 First official language - French 7 20 36 21 10 3 3 33 29 1332
2017 First official language - English 9 17 32 20 14 4 5 37 28 2657
2017 First official language - French 8 17 34 20 12 4 5 36 28 1521
2014 First official language - English 10 19 30 21 13 3 4 36 32 2419
2014 First official language - French 7 20 37 19 8 5 4 29 30 1492

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 17 34 25 14 1 1 40 26 2593
2019 First official language - French 6 16 33 27 15 1 2 43 23 1373
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 16 3 2 1 0 1 95 2 2580
2019 First official language - French 40 29 10 15 5 0 1 70 20 1376
2017 First official language - English 78 16 3 1 1 0 1 95 2 2671
2017 First official language - French 41 31 10 12 5 0 1 73 17 1531
2014 First official language - English 80 14 3 1 1 0 1 95 2 2424
2014 First official language - French 42 30 9 12 6 0 1 73 18 1495
2011 First official language - English 75 18 3 2 1 0 2 95 2 2710
2011 First official language - French 40 28 10 15 5 0 1 69 20 1720
2008 First official language - English 76 16 3 2 1 0 2 94 3 2888
2008 First official language - French 41 26 9 14 8 0 2 69 22 1921

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 29 12 6 4 6 6 75 11 2589
2019 First official language - French 30 34 14 4 3 7 8 75 9 1374
2018 First official language - English 30 32 15 6 4 7 6 70 12 2266
2018 First official language - French 29 38 13 6 4 7 5 75 11 1335
2017 First official language - English 37 29 10 7 5 5 7 75 13 2672
2017 First official language - French 30 33 13 5 3 7 8 75 10 1528
2014 First official language - English 41 28 11 7 4 5 5 76 12 2422
2014 First official language - French 30 35 14 5 4 5 6 74 10 1496

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 28 8 7 3 1 0 82 11 2584
2019 First official language - French 54 31 8 4 2 1 0 86 6 1373
2018 First official language - English 49 30 8 7 5 1 0 80 12 2259
2018 First official language - French 52 34 6 5 2 1 0 86 8 1332
2017 First official language - English 53 27 7 8 4 1 0 81 12 2673
2017 First official language - French 52 33 7 4 3 1 0 86 7 1530
2014 First official language - English 53 27 7 7 4 1 0 81 11 2425
2014 First official language - French 50 35 8 3 2 1 0 87 5 1496

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 28 5 4 2 0 0 89 6 2587
2019 First official language - French 60 31 6 3 1 0 0 90 4 1378
2018 First official language - English 58 30 5 4 2 0 0 89 6 2260
2018 First official language - French 58 33 5 3 1 0 0 91 4 1330
2017 First official language - English 56 31 6 5 2 0 0 87 7 2671
2017 First official language - French 54 36 5 3 2 0 0 90 5 1527
2014 First official language - English 55 32 6 5 2 0 0 87 7 2421
2014 First official language - French 51 40 6 2 1 0 0 91 4 1495

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 32 9 4 2 1 0 86 5 2590
2019 First official language - French 47 38 9 3 2 1 0 86 4 1378
2018 First official language - English 49 35 9 4 2 1 0 85 6 2264
2018 First official language - French 44 40 10 3 2 1 0 85 5 1335
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 26 12 4 2 1 4 81 6 2592
2019 First official language - French 48 29 12 3 2 2 4 82 5 1371

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 31 11 6 3 1 1 79 10 2590
2019 First official language - French 46 33 12 5 3 1 1 80 8 1376
2018 First official language - English 46 34 9 6 4 1 1 81 10 2265
2018 First official language - French 43 36 12 6 3 0 1 79 8 1335
2017 First official language - English 48 33 9 7 4 0 0 81 10 2668
2017 First official language - French 43 38 9 5 3 1 1 82 8 1531
2014 First official language - English 48 34 9 6 3 0 0 82 9 2425
2014 First official language - French 40 41 10 6 2 0 0 81 8 1498
2011 First official language - English 41 36 10 7 5 1 1 78 12 2720
2011 First official language - French 40 36 13 6 3 1 1 78 9 1719
2008 First official language - English 37 35 11 9 7 1 1 73 17 2894
2008 First official language - French 35 37 14 8 5 0 1 73 13 1922

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 23 9 4 3 2 1 84 7 2583
2019 First official language - French 54 29 8 4 2 2 1 86 6 1373
2018 First official language - English 57 26 8 4 3 1 1 84 7 2265
2018 First official language - French 49 32 10 4 2 2 1 83 6 1336
2017 First official language - English 57 25 8 5 3 2 1 84 8 2670
2017 First official language - French 51 33 9 2 2 2 1 86 5 1531
2014 First official language - English 57 26 9 4 2 2 1 85 6 2424
2014 First official language - French 47 36 9 3 2 2 1 85 5 1498
2011 First official language - English 51 28 9 6 3 2 1 82 9 2718
2011 First official language - French 45 34 11 5 2 3 1 82 7 1722
2008 First official language - English 49 27 10 6 5 3 1 79 11 2895
2008 First official language - French 43 33 12 5 3 2 1 79 9 1925

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 28 9 6 3 1 1 82 9 2588
2019 First official language - French 51 32 9 5 3 0 0 83 7 1371
2018 First official language - English 51 30 8 6 3 1 0 82 10 2263
2018 First official language - French 49 33 9 6 2 0 0 83 8 1331
2017 First official language - English 52 30 7 7 3 1 0 82 10 2672
2017 First official language - French 50 33 9 5 3 0 0 83 8 1529
2014 First official language - English 50 32 8 6 3 1 0 83 9 2424
2014 First official language - French 45 38 9 4 3 1 0 84 7 1497
2011 First official language - English 47 32 8 7 4 1 0 80 12 2711
2011 First official language - French 44 36 10 7 3 0 0 80 9 1723
2008 First official language - English 44 31 9 9 6 1 1 76 15 2894
2008 First official language - French 42 36 11 6 4 0 0 78 11 1924

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 87 9 2 1 0 0 1 97 1 2578
2019 First official language - French 70 17 5 5 3 0 0 87 7 1370
2017 First official language - English 88 9 1 1 0 0 1 98 1 2668
2017 First official language - French 69 18 5 5 3 0 0 88 7 1529
2014 First official language - English 89 9 1 0 0 0 1 98 1 2422
2014 First official language - French 68 19 4 5 3 0 0 87 8 1498
2011 First official language - English 86 10 2 1 0 0 1 97 1 2720
2011 First official language - French 67 18 5 5 3 0 1 86 9 1721
2008 First official language - English 90 7 1 1 1 0 1 98 1 2893
2008 First official language - French 70 15 5 6 4 0 0 85 11 1916

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 69 18 5 2 2 1 2 91 4 2588
2019 First official language - French 67 21 5 3 2 1 2 90 4 1371
2017 First official language - English 64 20 5 3 2 3 4 90 6 2663
2017 First official language - French 59 24 5 3 2 3 4 89 5 1530
2014 First official language - English 63 19 5 2 2 3 5 89 5 2423
2014 First official language - French 54 27 6 3 2 3 5 89 5 1497
2011 First official language - English 58 24 6 3 3 2 4 87 6 2715
2011 First official language - French 52 26 6 4 3 2 5 85 8 1724

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 67 20 8 2 2 1 0 88 4 2592
2019 First official language - French 64 23 8 2 2 1 0 88 4 1376
2018 First official language - English 62 23 8 3 3 1 0 86 6 2260
2018 First official language - French 56 28 10 3 3 1 0 85 6 1335
2017 First official language - English 62 22 9 3 2 2 0 86 6 2668
2017 First official language - French 59 26 8 2 3 1 0 86 5 1532

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 25 8 5 3 0 0 84 8 2585
2019 First official language - French 55 29 9 4 3 0 0 85 7 1370
2018 First official language - English 57 25 9 6 4 1 0 82 9 2264
2018 First official language - French 51 31 10 4 3 0 0 82 7 1334
2017 First official language - English 59 24 7 6 3 0 0 84 9 2662
2017 First official language - French 54 31 8 3 3 0 0 85 7 1530
2014 First official language - English 58 26 7 5 3 0 0 85 8 2423
2014 First official language - French 50 34 8 4 3 0 0 85 7 1496

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 44 12 12 3 3 5 70 16 820
2019 First official language - French 15 48 16 10 4 2 5 68 15 600
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 30 13 6 3 10 0 76 10 2582
2019 First official language - French 34 35 14 5 3 9 0 76 9 1367
2018 First official language - English 39 30 13 6 3 9 0 76 10 2270
2018 First official language - French 31 38 13 6 2 9 0 76 9 1334
2017 First official language - English 40 30 11 6 4 9 0 77 11 2670
2017 First official language - French 34 38 13 5 2 7 0 78 8 1530
2014 First official language - English 36 31 13 6 3 11 1 76 9 2421
2014 First official language - French 27 42 14 4 1 11 1 77 6 1497
2011 First official language - English 30 29 17 7 4 11 1 68 13 2711
2011 First official language - French 26 35 18 5 3 13 1 70 9 1716

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 34 15 9 6 4 0 69 16 2581
2019 First official language - French 30 38 18 7 4 3 0 70 12 1368
2018 First official language - English 33 35 14 9 4 4 0 71 14 2261
2018 First official language - French 28 40 16 8 4 3 0 71 12 1325
2017 First official language - English 37 32 14 9 5 3 0 71 15 2670
2017 First official language - French 31 40 15 7 4 2 0 73 11 1529
2014 First official language - English 31 34 14 11 5 4 0 68 17 2422
2014 First official language - French 24 39 22 8 3 3 0 66 11 1495
2011 First official language - English 26 34 17 11 7 4 1 63 19 2708
2011 First official language - French 24 39 20 9 5 4 0 65 14 1717
2008 First official language - English 31 36 15 9 5 4 1 70 15 2894
2008 First official language - French 26 39 19 6 4 4 0 68 11 1923

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 31 18 13 7 9 0 60 21 2577
2019 First official language - French 21 35 23 10 5 7 0 60 15 1368
2018 First official language - English 24 31 18 13 5 8 0 60 20 2262
2018 First official language - French 20 37 21 10 4 7 0 62 15 1331
2017 First official language - English 26 32 15 12 5 8 0 64 19 2664
2017 First official language - French 22 39 20 9 4 7 0 66 13 1528
2014 First official language - English 23 32 17 12 5 10 0 62 20 2419
2014 First official language - French 18 36 25 9 3 9 0 59 13 1495
2011 First official language - English 17 33 19 13 7 11 0 57 22 2719
2011 First official language - French 15 38 21 10 4 11 0 60 16 1722
2008 First official language - English 17 36 17 13 5 11 1 60 20 2890
2008 First official language - French 15 40 22 8 4 10 1 62 13 1918

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 34 16 15 9 4 0 58 26 2579
2019 First official language - French 22 38 19 12 7 3 0 61 19 1367
2018 First official language - English 21 34 16 16 9 5 0 58 26 2268
2018 First official language - French 19 39 21 12 6 3 0 60 18 1334
2017 First official language - English 24 34 13 15 8 5 0 62 25 2669
2017 First official language - French 24 40 18 10 5 3 0 66 15 1529
2014 First official language - English 21 34 17 15 8 5 0 58 24 2421
2014 First official language - French 20 42 22 9 4 4 0 64 14 1494
2011 First official language - English 17 37 16 17 8 5 0 57 26 2719
2011 First official language - French 18 42 18 12 5 3 0 63 18 1716
2008 First official language - English 21 38 13 16 7 4 0 62 24 2894
2008 First official language - French 19 46 18 10 5 3 0 67 15 1922

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 21 6 1 0 6 1 91 2 2586
2019 First official language - French 55 27 11 3 1 2 0 84 4 1371
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 44 11 6 2 1 0 81 9 2584
2019 First official language - French 34 44 14 5 3 1 0 79 8 1372
2018 First official language - English 33 44 13 7 2 2 0 78 9 2267
2018 First official language - French 29 47 15 7 1 1 0 76 8 1328
2017 First official language - English 37 42 11 6 2 2 0 80 8 2669
2017 First official language - French 31 47 14 6 1 1 0 79 7 1528
2014 First official language - English 35 41 13 7 2 2 0 78 9 2423
2014 First official language - French 30 47 16 4 2 1 0 78 6 1497
2011 First official language - English 30 41 15 7 3 3 0 73 11 2715
2011 First official language - French 26 44 17 6 3 3 0 73 9 1712

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 36 18 17 7 3 0 57 24 2578
2019 First official language - French 18 36 23 14 6 2 0 56 20 1372

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 34 14 9 4 4 2 72 14 2588
2019 First official language - French 27 42 16 8 3 3 1 71 12 1373
2018 First official language - English 33 38 12 7 3 4 2 76 11 2263
2018 First official language - French 29 42 13 9 3 3 1 74 12 1328
2017 First official language - English 40 34 11 6 4 4 2 78 11 2665
2017 First official language - French 33 42 12 6 3 3 1 78 10 1527
2014 First official language - English 41 36 10 5 3 4 2 81 9 2423
2014 First official language - French 31 43 13 6 2 3 1 77 9 1498
2011 First official language - English 41 34 10 7 2 4 2 80 10 2709
2011 First official language - French 35 40 11 6 3 5 1 79 10 1719
2008 First official language - English 36 33 11 9 5 5 2 74 14 2895
2008 First official language - French 31 38 13 8 4 4 1 73 13 1927

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 37 15 4 2 2 0 77 7 2584
2019 First official language - French 37 42 13 4 2 2 0 81 6 1372
2018 First official language - English 39 39 13 4 2 2 0 80 7 2256
2018 First official language - French 36 43 13 4 1 2 0 81 5 1321

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 23 18 12 10 12 3 53 25 2587
2019 First official language - French 18 26 20 11 9 14 3 52 24 1376
2018 First official language - English 22 24 18 12 10 11 3 54 26 2267
2018 First official language - French 17 27 21 11 9 13 3 52 24 1330
2017 First official language - English 18 22 17 14 12 13 3 49 31 2667
2017 First official language - French 16 25 19 12 10 14 5 50 27 1529
2014 First official language - English 17 22 18 14 13 13 3 47 32 2420
2014 First official language - French 11 23 21 14 10 16 4 42 31 1499
2011 First official language - English 16 23 19 13 12 13 4 47 31 2713
2011 First official language - French 14 21 19 12 11 17 5 45 30 1717

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 34 17 12 6 3 0 63 19 2583
2019 First official language - French 26 38 20 10 4 2 0 65 15 1371
2018 First official language - English 28 35 14 12 7 2 1 66 20 2266
2018 First official language - French 25 42 19 8 3 2 0 69 12 1330
2017 First official language - English 31 36 12 12 7 3 0 68 19 2666
2017 First official language - French 31 42 14 7 3 2 0 75 10 1525
2014 First official language - English 29 33 14 13 7 3 1 65 20 2423
2014 First official language - French 28 43 17 8 3 2 0 72 11 1497
2011 First official language - English 31 34 14 10 8 3 1 67 18 2719
2011 First official language - French 32 39 15 7 4 2 1 74 11 1717
2008 First official language - English 32 37 12 10 7 1 1 70 17 2890
2008 First official language - French 31 41 16 7 3 2 0 74 10 1923

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 32 14 13 11 2 2 60 25 2587
2019 First official language - French 25 36 15 11 9 2 2 64 21 1378
2018 First official language - English 27 31 12 14 11 3 2 61 26 2271
2018 First official language - French 25 36 16 10 8 2 2 63 20 1331
2017 First official language - English 27 29 12 14 13 2 2 59 28 2664
2017 First official language - French 28 34 15 11 9 2 2 64 20 1529
2014 First official language - English 21 27 13 17 16 3 3 51 35 2424
2014 First official language - French 20 33 17 15 10 2 3 56 26 1498
2011 First official language - English 19 28 14 16 18 2 2 49 36 2716
2011 First official language - French 20 29 18 15 13 2 3 52 30 1719
2008 First official language - English 21 32 12 16 16 1 2 55 33 2886
2008 First official language - French 22 34 15 14 10 2 2 58 26 1920

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 55 23 10 4 2 1 5 83 7 2593
2019 First official language - French 54 22 10 6 2 1 5 81 8 1372

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 16 12 6 6 2 8 74 13 2592
2019 First official language - French 68 9 4 2 1 1 16 92 4 1370

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 26 15 5 3 1 4 76 9 2591
2019 First official language - French 49 22 14 5 2 2 6 76 8 1362

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 21 14 6 3 4 5 75 10 2579
2019 First official language - French 49 20 13 5 3 4 6 76 9 1368

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 59 13 9 5 4 3 7 81 10 2583
2019 First official language - French 62 13 6 3 3 4 8 85 7 1370

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 13 6 2 2 2 5 90 4 2589
2019 First official language - French 70 12 7 2 2 2 6 89 4 1368

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 9 4 2 2 4 5 92 4 2588
2019 First official language - French 77 6 5 1 2 4 5 92 3 1363

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 79 5 2 1 1 2 10 96 2 2580
2019 First official language - French 79 4 2 1 1 2 11 96 2 1367

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 44 16 8 3 4 1 73 11 2586
2019 First official language - French 24 42 18 7 3 5 1 70 10 1374
2018 First official language - English 28 39 17 8 4 4 1 70 12 2270
2018 First official language - French 24 41 22 6 3 3 0 67 10 1330
2017 First official language - English 27 39 16 8 5 4 1 69 13 2669
2017 First official language - French 27 40 18 7 3 5 1 71 10 1526

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 39 9 5 2 2 0 84 7 2577
2019 First official language - French 42 41 10 3 1 2 0 85 5 1362
2018 First official language - English 50 35 8 3 2 2 0 86 5 2267
2018 First official language - French 48 40 8 2 1 2 0 89 3 1329
2017 First official language - English 50 34 9 4 1 1 0 85 5 2662
2017 First official language - French 48 39 8 2 1 2 0 89 3 1530
2014 First official language - English 51 32 10 3 1 2 0 85 5 2421
2014 First official language - French 42 43 9 2 1 2 0 88 3 1498
2011 First official language - English 40 39 11 4 2 3 0 82 7 2719
2011 First official language - French 38 41 11 3 1 4 0 83 5 1719

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 33 9 2 1 3 1 87 4 2579
2019 First official language - French 48 38 8 1 1 4 0 89 2 1371
2018 First official language - English 51 32 10 2 1 4 0 86 4 2266
2018 First official language - French 47 40 8 1 1 3 0 90 2 1326
2017 First official language - English 49 31 10 2 2 4 1 84 5 2666
2017 First official language - French 46 39 9 1 1 3 0 88 3 1528
2014 First official language - English 55 29 9 2 1 4 0 88 3 2419
2014 First official language - French 45 42 8 1 0 3 0 90 2 1498

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 31 7 3 2 1 0 88 5 2588
2019 First official language - French 56 35 6 2 2 0 0 91 3 1369
2018 First official language - English 58 31 7 2 2 1 0 89 4 2260
2018 First official language - French 54 35 7 2 1 0 0 90 3 1328
2017 First official language - English 56 31 8 3 2 0 0 88 5 2669
2017 First official language - French 53 37 6 1 1 1 0 91 3 1528
2014 First official language - English 55 32 8 3 2 1 0 88 4 2420
2014 First official language - French 48 40 8 2 1 0 0 89 3 1498
2011 First official language - English 46 37 10 4 3 1 0 83 7 2714
2011 First official language - French 44 41 10 3 2 0 0 86 5 1714
2008 First official language - English 45 36 10 5 3 1 0 82 8 2894
2008 First official language - French 41 43 10 3 2 1 0 84 5 1924

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 33 12 5 3 1 0 80 8 2586
2019 First official language - French 49 34 10 3 3 1 0 84 6 1373
2018 First official language - English 49 31 12 5 3 1 0 80 8 2263
2018 First official language - French 49 34 12 3 2 0 0 83 5 1326
2017 First official language - English 48 30 12 6 3 1 0 79 10 2669
2017 First official language - French 49 36 10 3 2 1 0 86 4 1527
2014 First official language - English 39 35 14 8 3 0 0 75 11 2425
2014 First official language - French 39 41 14 4 2 1 0 81 5 1498
2011 First official language - English 41 34 14 7 4 1 0 76 10 2714
2011 First official language - French 42 37 14 3 2 1 0 80 5 1721

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 35 11 6 3 0 0 79 10 2580
2019 First official language - French 46 36 11 4 2 0 0 82 6 1364
2018 First official language - English 47 33 11 6 3 0 0 80 9 2251
2018 First official language - French 46 38 10 4 2 0 0 84 6 1319
2017 First official language - English 47 33 11 6 3 0 0 80 9 2666
2017 First official language - French 45 40 11 2 2 0 0 85 4 1531
2014 First official language - English 39 37 13 8 3 0 0 76 11 2423
2014 First official language - French 37 42 15 4 1 1 0 80 5 1499
2011 First official language - English 40 36 13 7 4 0 0 76 11 2713
2011 First official language - French 38 41 14 4 2 0 0 80 6 1715
2008 First official language - English 43 36 10 7 3 0 0 80 10 2889
2008 First official language - French 41 42 10 5 2 0 0 83 7 1922

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 27 16 9 6 3 0 69 15 2593
2019 First official language - French 41 27 18 6 5 3 0 71 11 1372
2018 First official language - English 41 27 14 10 5 2 0 69 16 2262
2018 First official language - French 44 26 16 6 4 3 0 73 11 1329
2017 First official language - English 40 24 16 10 6 5 0 67 16 2666
2017 First official language - French 42 30 14 7 4 4 0 75 11 1530
2014 First official language - English 36 25 17 11 6 4 0 64 19 2425
2014 First official language - French 36 32 18 7 3 4 0 71 11 1498
2011 First official language - English 39 24 14 10 7 5 1 67 18 2716
2011 First official language - French 39 28 16 6 6 5 0 71 12 1716
2008 First official language - English 38 26 15 10 7 4 1 67 18 2890
2008 First official language - French 37 29 16 7 5 5 0 70 13 1920
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 27 37 36 2588
2019 First official language - French 26 42 31 1378
2018 First official language - English 25 40 34 2272
2018 First official language - French 26 46 28 1337
2017 First official language - English 25 41 34 2673
2017 First official language - French 22 47 30 1530
2014 First official language - English 25 39 36 2425
2014 First official language - French 22 49 29 1499
2011 First official language - English 26 41 33 2721
2011 First official language - French 24 50 26 1720

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 10 37 25 5 17 6 690
2019 First official language - French 20 39 25 3 10 3 357
2018 First official language - English 10 42 22 6 15 5 561
2018 First official language - French 16 43 26 3 7 5 340
2017 First official language - English 11 46 24 5 9 6 666
2017 First official language - French 16 46 22 1 6 8 346
2014 First official language - English 11 44 24 10 9999 12 586
2014 First official language - French 20 48 20 6 9999 7 322
2011 First official language - English 14 41 23 7 9999 15 700
2011 First official language - French 20 41 25 2 9999 11 400
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 45 8 6 2 1 1 84 8 2583
2019 First official language - French 30 48 11 6 2 1 2 80 8 1368

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 21 7 2 1 5 2 90 3 2587
2019 First official language - French 56 29 6 1 1 5 2 92 2 1371
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 7 93 2590
2019 First official language - French 8 92 1372
2018 First official language - English 9 91 2267
2018 First official language - French 8 92 1332

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 190
2019 First official language - French 40 60 102
2018 First official language - English 48 52 217
2018 First official language - French 40 60 100

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 57 43 190
2019 First official language - French 65 35 102
2018 First official language - English 54 46 217
2018 First official language - French 69 31 100

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 190
2019 First official language - French 8 92 102
2018 First official language - English 8 92 217
2018 First official language - French 7 93 100

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 190
2019 First official language - French 0 100 102

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 190
2019 First official language - French 5 95 102

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 190
2019 First official language - French 6 94 102

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 190
2019 First official language - French 36 64 99
2018 First official language - English 40 60 217
2018 First official language - French 34 66 100

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 39 61 190
2019 First official language - French 48 52 99
2018 First official language - English 30 70 217
2018 First official language - French 39 61 100

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 40 60 190
2019 First official language - French 45 55 99
2018 First official language - English 42 58 217
2018 First official language - French 39 61 100

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 190
2019 First official language - French 41 59 99
2018 First official language - English 32 68 217
2018 First official language - French 47 53 100

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 32 68 190
2019 First official language - French 31 69 99
2018 First official language - English 28 72 217
2018 First official language - French 32 68 100

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 52 48 190
2019 First official language - French 63 37 99
2018 First official language - English 51 49 217
2018 First official language - French 58 42 100

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 190
2019 First official language - French 34 66 99
2018 First official language - English 29 71 217
2018 First official language - French 31 69 100

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 190
2019 First official language - French 15 85 99
2018 First official language - English 9 91 217
2018 First official language - French 9 91 100

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 43 57 190
2019 First official language - French 40 60 99
2018 First official language - English 41 59 217
2018 First official language - French 48 52 100

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 190
2019 First official language - French 23 77 99
2018 First official language - English 18 82 217
2018 First official language - French 15 85 100

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 190
2019 First official language - French 10 90 99
2018 First official language - English 16 84 217
2018 First official language - French 13 87 100

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 56 44 187
2019 First official language - French 62 38 99
2018 First official language - English 52 48 216
2018 First official language - French 62 38 100

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 28 72 187
2019 First official language - French 32 68 99
2018 First official language - English 28 72 216
2018 First official language - French 30 70 100

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 187
2019 First official language - French 7 93 99
2018 First official language - English 6 94 216
2018 First official language - French 5 95 100

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 187
2019 First official language - French 16 84 99
2018 First official language - English 12 88 216
2018 First official language - French 13 87 100

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 187
2019 First official language - French 11 89 99
2018 First official language - English 5 95 216
2018 First official language - French 8 92 100

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 187
2019 First official language - French 5 95 99
2018 First official language - English 3 97 216
2018 First official language - French 5 95 100

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 187
2019 First official language - French 20 80 99
2018 First official language - English 12 88 216
2018 First official language - French 13 87 100

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 187
2019 First official language - French 7 93 99
2018 First official language - English 9 91 216
2018 First official language - French 14 86 100

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 187
2019 First official language - French 22 78 99
2018 First official language - English 30 70 216
2018 First official language - French 21 79 100

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 15 85 175
2019 First official language - French 16 84 94
2018 First official language - English 10 90 210
2018 First official language - French 18 82 95

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 175
2019 First official language - French 23 77 94
2018 First official language - English 26 74 210
2018 First official language - French 17 83 95

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 175
2019 First official language - French 12 88 94
2018 First official language - English 9 91 210
2018 First official language - French 14 86 95

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 13 87 175
2019 First official language - French 14 86 94
2018 First official language - English 10 90 210
2018 First official language - French 12 88 95

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 8 92 175
2019 First official language - French 15 85 94
2018 First official language - English 10 90 210
2018 First official language - French 8 92 95

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 16 84 175
2019 First official language - French 8 92 94
2018 First official language - English 14 86 210
2018 First official language - French 6 94 95

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 175
2019 First official language - French 11 89 94
2018 First official language - English 12 88 210
2018 First official language - French 11 89 95

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 175
2019 First official language - French 10 90 94
2018 First official language - English 12 88 210
2018 First official language - French 11 89 95

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 175
2019 First official language - French 23 77 94
2018 First official language - English 30 70 210
2018 First official language - French 18 82 95

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 175
2019 First official language - French 10 90 94
2018 First official language - English 10 90 210
2018 First official language - French 14 86 95

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 51 49 175
2019 First official language - French 46 54 94
2018 First official language - English 42 58 210
2018 First official language - French 49 51 95

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 50 50 175
2019 First official language - French 47 53 94
2018 First official language - English 52 48 210
2018 First official language - French 42 58 95

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 175
2019 First official language - French 12 88 94
2018 First official language - English 13 87 210
2018 First official language - French 10 90 95

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 10 90 2587
2019 First official language - French 10 90 1369

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 16 15 5 4 28 11 61 15 2589
2019 First official language - French 20 17 16 5 3 31 9 61 12 1370
2018 First official language - English 21 17 16 4 4 30 7 61 13 2265
2018 First official language - French 20 22 14 5 3 30 6 65 12 1324
2017 First official language - English 22 17 16 4 4 29 9 62 13 2664
2017 First official language - French 21 21 14 3 3 31 8 68 9 1530
2014 First official language - English 20 17 15 4 3 31 10 62 12 2420
2014 First official language - French 16 21 14 4 2 34 9 65 10 1498

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 41 30 12 4 3 9 2 79 7 2592
2019 First official language - French 40 35 12 3 2 7 1 82 5 1375
2018 First official language - English 38 32 14 4 3 9 1 78 7 2263
2018 First official language - French 36 37 13 4 2 7 0 80 6 1330
2017 First official language - English 39 31 12 4 3 9 2 79 8 2663
2017 First official language - French 38 37 11 2 2 10 1 83 4 1526
2014 First official language - English 37 30 13 4 2 13 2 78 6 2420
2014 First official language - French 29 40 15 2 1 12 2 80 3 1496
2011 First official language - English 46 35 9 3 2 5 0 85 5 2714
2011 First official language - French 42 39 9 3 1 6 0 86 4 1717
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 5 95 2584
2019 First official language - French 4 96 1372
2018 First official language - English 5 95 2269
2018 First official language - French 3 97 1331

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 119
2019 First official language - French 40 60 48
2018 First official language - English 30 70 117
2018 First official language - French 33 67 45

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 78 22 119
2019 First official language - French 75 25 48
2018 First official language - English 75 25 117
2018 First official language - French 87 13 45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 119
2019 First official language - French 0 100 48

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 117
2019 First official language - French 17 83 47
2018 First official language - English 24 76 118
2018 First official language - French 15 85 45

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 24 76 117
2019 First official language - French 23 77 47
2018 First official language - English 22 78 118
2018 First official language - French 15 85 45

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 117
2019 First official language - French 11 89 47

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 26 74 117
2019 First official language - French 32 68 47
2018 First official language - English 31 69 118
2018 First official language - French 33 67 45

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 117
2019 First official language - French 21 79 47
2018 First official language - English 26 74 118
2018 First official language - French 12 88 45

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 11 89 117
2019 First official language - French 17 83 47
2018 First official language - English 19 81 118
2018 First official language - French 14 86 45

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 19 81 117
2019 First official language - French 15 85 47
2018 First official language - English 20 80 118
2018 First official language - French 20 80 45

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 117
2019 First official language - French 0 100 47

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 20 80 117
2019 First official language - French 28 72 47
2018 First official language - English 16 84 118
2018 First official language - French 25 75 45

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 33 67 117
2019 First official language - French 31 69 46
2018 First official language - English 32 68 118
2018 First official language - French 38 62 45

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 14 86 117
2019 First official language - French 18 82 46
2018 First official language - English 11 89 118
2018 First official language - French 17 83 45

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 53 47 117
2019 First official language - French 48 52 46
2018 First official language - English 47 53 118
2018 First official language - French 37 63 45

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 2585
2019 First official language - French 5 95 1374

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 14 16 3 2 31 11 64 9 2587
2019 First official language - French 21 18 15 2 2 35 8 67 7 1371
2018 First official language - English 22 17 16 2 2 34 7 65 8 2265
2018 First official language - French 20 22 14 2 2 35 5 70 6 1329
2017 First official language - English 22 16 15 2 2 34 8 66 7 2667
2017 First official language - French 22 20 13 2 1 36 7 73 5 1528
2014 First official language - English 21 16 15 2 1 35 9 67 6 2420
2014 First official language - French 16 22 13 1 1 39 7 72 5 1497

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 27 13 3 2 11 2 80 5 2582
2019 First official language - French 40 35 11 2 1 10 1 84 4 1376
2018 First official language - English 41 29 13 2 2 11 1 80 5 2266
2018 First official language - French 36 38 13 2 1 10 1 82 3 1333
2017 First official language - English 42 28 12 2 2 12 2 81 5 2667
2017 First official language - French 38 37 9 2 1 12 1 86 3 1525
2014 First official language - English 38 29 13 2 1 14 2 81 4 2419
2014 First official language - French 30 40 12 2 1 14 2 83 2 1498
2011 First official language - English 48 32 9 2 1 7 0 87 4 2712
2011 First official language - French 42 39 9 2 1 7 0 88 2 1722
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 30 12 5 4 0 1 78 10 2584
2019 First official language - French 48 28 13 5 5 0 2 78 10 1378
2018 First official language - English 43 29 16 6 5 0 1 73 11 2260
2018 First official language - French 44 28 15 6 5 0 2 74 11 1332
2017 First official language - English 40 28 15 8 6 0 2 70 14 2667
2017 First official language - French 39 25 18 7 7 1 3 67 15 1527

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 31 23 11 8 0 1 57 19 2584
2019 First official language - French 23 28 26 13 8 0 1 52 21 1374
2018 First official language - English 20 31 25 14 9 0 1 52 23 2262
2018 First official language - French 19 28 26 17 8 0 1 48 26 1331
2017 First official language - English 22 32 24 13 8 0 1 55 21 2667
2017 First official language - French 21 28 29 13 8 0 2 49 21 1531

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 30 17 8 6 0 1 68 15 2579
2019 First official language - French 30 30 22 10 6 0 1 61 16 1371
2018 First official language - English 30 32 20 10 5 1 1 64 16 2260
2018 First official language - French 24 30 25 14 5 0 2 55 20 1328
2017 First official language - English 32 32 18 10 5 0 2 66 15 2658
2017 First official language - French 24 30 25 12 6 0 2 55 19 1524

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 27 20 12 9 1 1 57 22 2578
2019 First official language - French 27 27 22 13 9 1 2 55 22 1366
2018 First official language - English 27 26 21 14 8 1 1 54 24 2254
2018 First official language - French 24 25 26 13 8 1 2 51 22 1326
2017 First official language - English 26 27 21 14 9 1 3 55 23 2667
2017 First official language - French 24 26 24 14 7 1 4 53 23 1528

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 20 9 4 3 0 5 84 7 2579
2019 First official language - French 55 19 10 5 3 0 7 81 9 1368
2018 First official language - English 55 22 10 4 3 1 6 82 7 2257
2018 First official language - French 50 21 12 6 4 0 8 77 10 1331
2017 First official language - English 50 24 10 5 3 1 9 81 8 2663
2017 First official language - French 44 23 12 5 3 1 12 77 10 1526

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 30 19 9 6 0 1 67 14 2583
2019 First official language - French 39 29 18 7 6 0 1 68 13 1371
2018 First official language - English 34 29 20 9 6 0 0 64 16 2264
2018 First official language - French 36 27 20 9 7 0 1 64 16 1333
2017 First official language - English 32 33 19 9 6 0 1 66 15 2657
2017 First official language - French 33 29 21 9 5 0 1 64 14 1528

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 36 19 7 4 1 1 70 11 2580
2019 First official language - French 35 35 18 6 3 0 1 72 9 1368
2018 First official language - English 30 35 21 7 5 1 1 67 12 2260
2018 First official language - French 30 37 21 7 3 1 1 68 10 1334
2017 First official language - English 32 33 20 8 5 1 2 66 13 2655
2017 First official language - French 32 35 18 8 4 1 2 69 12 1528

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 33 21 11 7 0 1 61 18 2581
2019 First official language - French 29 31 22 11 5 0 1 61 16 1373
2018 First official language - English 26 33 23 11 6 1 1 60 17 2259
2018 First official language - French 26 33 24 11 4 0 1 60 16 1328
2017 First official language - English 27 34 21 11 6 1 1 62 17 2659
2017 First official language - French 27 37 19 10 5 1 2 65 15 1528

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 33 19 9 6 0 1 65 15 2579
2019 First official language - French 35 32 19 8 5 0 1 68 13 1373
2018 First official language - English 30 33 20 10 5 0 1 64 16 2257
2018 First official language - French 31 33 21 9 5 1 1 65 14 1330
2017 First official language - English 32 33 19 10 5 0 1 65 15 2659
2017 First official language - French 34 33 18 8 4 0 2 68 13 1525

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 27 12 7 6 0 1 75 13 2581
2019 First official language - French 49 27 13 5 4 1 1 77 9 1370

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 32 18 8 4 0 1 70 12 2580
2019 First official language - French 40 30 17 9 3 1 1 70 12 1371
2018 First official language - English 32 34 20 9 4 1 1 67 13 2256
2018 First official language - French 32 34 19 10 4 0 2 67 14 1326
2017 First official language - English 33 34 19 8 4 1 2 69 12 2652
2017 First official language - French 36 33 16 8 4 1 2 70 13 1521

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 57 23 10 5 3 0 1 82 8 2578
2019 First official language - French 63 20 7 3 3 0 3 86 6 1369
2018 First official language - English 54 23 12 6 4 0 1 78 10 2251
2018 First official language - French 56 22 11 5 3 0 4 81 8 1328
2017 First official language - English 53 24 12 5 3 0 2 79 8 2668
2017 First official language - French 58 22 9 4 3 0 3 82 8 1523

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 77 10 4 1 1 1 7 94 2 2579
2019 First official language - French 77 10 3 1 1 1 7 95 2 1371
2018 First official language - English 76 11 5 1 1 1 6 92 3 2255
2018 First official language - French 72 13 6 1 1 1 6 92 2 1327

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 78 10 4 2 3 1 3 91 5 2584
2019 First official language - French 76 10 5 3 2 0 4 90 5 1372
2018 First official language - English 77 10 5 2 3 1 3 91 4 2257
2018 First official language - French 75 10 4 2 3 1 4 90 5 1325
2017 First official language - English 76 11 4 2 2 1 3 91 5 2661
2017 First official language - French 75 10 3 3 4 1 5 90 7 1525

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 23 7 3 2 0 1 88 4 2577
2019 First official language - French 63 21 8 3 2 0 2 87 5 1368
2018 First official language - English 61 24 9 3 2 0 1 86 5 2260
2018 First official language - French 61 22 10 4 2 0 2 84 6 1335
2017 First official language - English 61 25 8 3 1 0 2 88 4 2662
2017 First official language - French 61 20 9 4 2 0 3 85 6 1529

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 64 19 8 3 4 0 1 84 7 2575
2019 First official language - French 68 16 7 3 3 0 3 86 7 1368
2018 First official language - English 60 21 9 4 3 1 1 83 8 2256
2018 First official language - French 63 17 9 5 4 0 1 82 9 1327
2017 First official language - English 62 20 8 4 3 1 2 85 7 2664
2017 First official language - French 65 15 8 4 5 0 4 83 9 1531

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 12 5 2 1 1 19 90 4 2570
2019 First official language - French 60 14 6 3 1 0 16 88 5 1368
2018 First official language - English 56 14 5 2 1 0 22 90 3 2244
2018 First official language - French 56 16 7 3 1 0 17 87 4 1328
2017 First official language - English 55 15 5 2 1 0 21 90 4 2656
2017 First official language - French 57 15 5 2 1 0 20 89 5 1523

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 75 14 4 1 1 1 5 94 1 2579
2019 First official language - French 77 11 4 1 1 0 6 94 2 1368
2018 First official language - English 70 15 5 1 1 1 7 93 2 2256
2018 First official language - French 73 13 6 1 0 0 6 92 2 1332
2017 First official language - English 71 14 4 1 0 0 9 94 2 2652
2017 First official language - French 71 12 5 1 1 0 9 93 2 1518

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 13 5 2 3 1 2 89 6 2584
2019 First official language - French 77 12 3 2 2 0 4 92 4 1373
2018 First official language - English 72 13 6 2 3 1 2 88 6 2258
2018 First official language - French 77 10 5 2 2 0 4 90 4 1331
2017 First official language - English 67 17 6 3 4 1 3 87 7 2666
2017 First official language - French 73 12 4 3 3 1 5 89 6 1526

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 53 27 12 4 2 0 2 82 6 2581
2019 First official language - French 55 25 12 5 2 0 2 81 7 1368
2018 First official language - English 48 30 13 4 2 0 2 80 7 2251
2018 First official language - French 50 26 16 4 2 0 2 78 6 1334
2017 First official language - English 49 30 12 4 2 0 2 81 7 2665
2017 First official language - French 53 26 11 4 2 0 3 82 7 1524

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 37 29 9 4 0 0 58 13 2584
2019 First official language - French 21 32 34 10 3 0 0 53 13 1375
2018 First official language - English 20 36 30 11 3 0 0 56 14 2268
2018 First official language - French 19 32 34 12 3 0 0 51 15 1330
2017 First official language - English 15 35 35 11 4 0 1 50 15 2671
2017 First official language - French 14 32 37 11 5 0 1 47 16 1531

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 8 16 38 26 12 0 0 38 24 2573
2019 First official language - French 6 17 33 29 15 0 0 44 23 1370
2018 First official language - English 8 16 37 27 12 0 0 39 24 2253
2018 First official language - French 6 16 36 27 14 0 0 41 22 1321
2017 First official language - English 6 17 38 26 12 0 0 38 23 2671
2017 First official language - French 5 15 36 27 15 1 1 43 20 1528

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 41 14 5 2 3 0 78 7 2581
2019 First official language - French 36 43 12 4 2 2 0 81 7 1370
2018 First official language - English 34 43 13 5 2 3 0 79 8 2266
2018 First official language - French 33 44 14 4 2 3 0 79 6 1330
2017 First official language - English 25 42 15 8 4 6 0 71 13 2671
2017 First official language - French 25 45 16 5 3 5 0 75 8 1529

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 39 14 9 4 3 0 72 13 2589
2019 First official language - French 31 41 16 7 3 1 0 74 10 1376
2018 First official language - English 33 37 15 8 4 2 0 72 12 2267
2018 First official language - French 30 42 16 8 4 2 0 73 11 1334
2017 First official language - English 26 40 16 10 6 3 0 68 16 2670
2017 First official language - French 25 46 16 7 4 2 0 72 11 1531
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 12 88 2591
2019 First official language - French 11 89 1372
2017 First official language - English 14 86 2668
2017 First official language - French 12 88 1525
2014 First official language - English 11 89 2419
2014 First official language - French 9 91 1496

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 86 14 320
2019 First official language - French 88 12 151
2017 First official language - English 79 21 359
2017 First official language - French 85 15 176
2014 First official language - English 83 17 269
2014 First official language - French 85 15 132

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 31 6 11 4 0 0 79 15 271
2019 First official language - French 51 33 5 6 5 0 0 83 12 132
2017 First official language - English 51 37 4 4 4 0 0 88 8 285
2017 First official language - French 48 35 5 7 5 1 0 84 12 149
2014 First official language - English 54 33 4 6 2 1 0 88 8 223
2014 First official language - French 54 30 6 6 3 0 0 84 10 113
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 31 8 3 2 4 1 54 46 2587
2019 First official language - French 52 29 10 3 3 2 1 54 46 1362
2018 First official language - English 57 23 10 3 2 4 1 60 40 2267
2018 First official language - French 59 23 9 4 2 2 2 61 39 1335
2017 First official language - English 50 22 10 4 4 7 1 55 45 2674
2017 First official language - French 55 21 11 5 4 4 1 58 42 1532

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 1129
2019 First official language - French 39 61 607

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 79 21 1120
2019 First official language - French 77 23 597
2018 First official language - English 72 28 857
2018 First official language - French 69 31 504

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 29 14 10 8 2 11 64 20 1124
2019 First official language - French 28 29 15 10 5 2 11 65 17 593
2018 First official language - English 23 29 14 13 9 2 10 59 25 865
2018 First official language - French 25 31 18 10 7 1 8 62 19 506
2017 First official language - English 17 26 15 16 12 3 11 50 33 1102
2017 First official language - French 16 26 15 15 10 3 14 51 30 617

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 20 13 12 11 5 22 51 31 1120
2019 First official language - French 17 21 16 9 9 3 24 52 25 593
2018 First official language - English 11 19 14 13 14 3 25 42 38 866
2018 First official language - French 13 20 18 12 12 3 21 44 32 506
2017 First official language - English 8 14 14 15 19 6 24 31 48 1101
2017 First official language - French 9 18 15 14 15 4 25 38 41 615

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 18 9 4 4 2 8 81 9 2580
2019 First official language - French 53 14 11 7 6 0 8 74 14 1361
2018 First official language - English 58 15 8 5 4 2 9 81 10 2261
2018 First official language - French 58 13 10 5 5 1 9 78 11 1331
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