2019 Public Service Employee Survey Results for Statistics Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	37	3	7	2	88	9	733
2019	3 to 10 years in current department or agency	41	42	5	9	3	83	12	1099
2019	11 to 20 years in current department or agency	36	47	5	9	3	84	11	1060
2019	More than 20 years in current department or agency	41	44	6	7	2	85	9	692
2017	Less than 3 years in current department or agency	43	41	4	8	4	84	11	931
2017	3 to 10 years in current department or agency	37	44	4	10	4	81	15	1210
2017	11 to 20 years in current department or agency	33	48	5	10	4	81	14	1247
2017	More than 20 years in current department or agency	37	46	5	9	3	84	11	723
2014	Less than 3 years in current department or agency	42	44	4	8	2	85	10	613
2014	3 to 10 years in current department or agency	36	46	5	9	3	83	12	1338
2014	11 to 20 years in current department or agency	36	47	5	9	2	83	12	1249
2014	More than 20 years in current department or agency	40	44	5	8	2	84	10	664

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	17	4	5	1	0	90	6	732
2019	3 to 10 years in current department or agency	62	22	5	8	3	0	85	11	1100
2019	11 to 20 years in current department or agency	54	25	8	9	3	0	80	12	1060
2019	More than 20 years in current department or agency	52	27	9	9	3	0	79	12	693
2017	Less than 3 years in current department or agency	68	19	4	6	2	1	88	8	930
2017	3 to 10 years in current department or agency	61	24	5	7	3	0	84	10	1213
2017	11 to 20 years in current department or agency	56	25	7	9	3	0	81	12	1246
2017	More than 20 years in current department or agency	54	25	9	10	3	0	78	13	723
2014	Less than 3 years in current department or agency	68	21	5	4	2	1	90	5	614
2014	3 to 10 years in current department or agency	57	25	7	8	3	0	82	11	1335
2014	11 to 20 years in current department or agency	50	28	8	12	3	0	77	15	1248
2014	More than 20 years in current department or agency	51	26	8	11	3	1	78	14	666

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	31	5	7	2	86	9	729
2019	3 to 10 years in current department or agency	45	37	6	9	3	82	12	1098
2019	11 to 20 years in current department or agency	43	38	6	9	4	81	12	1060
2019	More than 20 years in current department or agency	44	39	6	7	3	83	11	695
2017	Less than 3 years in current department or agency	50	32	7	7	4	82	11	928
2017	3 to 10 years in current department or agency	41	36	9	9	5	78	14	1213
2017	11 to 20 years in current department or agency	40	37	9	9	5	77	14	1248
2017	More than 20 years in current department or agency	41	38	6	9	6	79	15	724
2014	Less than 3 years in current department or agency	53	31	6	7	2	84	10	614
2014	3 to 10 years in current department or agency	45	35	8	8	3	81	11	1336
2014	11 to 20 years in current department or agency	45	38	7	7	4	83	10	1247
2014	More than 20 years in current department or agency	45	38	7	7	3	83	10	664

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	39	12	11	3	0	0	74	14	732
2019	3 to 10 years in current department or agency	29	42	13	10	6	0	0	71	16	1100
2019	11 to 20 years in current department or agency	26	43	13	12	6	0	1	69	18	1060
2019	More than 20 years in current department or agency	32	42	11	10	3	0	1	75	14	690
2018	Less than 3 years in current department or agency	38	41	8	9	3	1	1	81	11	914
2018	3 to 10 years in current department or agency	27	47	11	11	4	0	0	74	15	1001
2018	11 to 20 years in current department or agency	23	47	12	13	5	0	0	70	18	1019
2018	More than 20 years in current department or agency	31	44	12	10	3	0	1	76	12	617
2017	Less than 3 years in current department or agency	33	40	10	12	5	0	1	73	16	931
2017	3 to 10 years in current department or agency	31	39	11	11	7	0	0	70	18	1211
2017	11 to 20 years in current department or agency	28	43	12	12	5	0	0	71	17	1247
2017	More than 20 years in current department or agency	35	43	11	8	2	0	1	79	10	724
2014	Less than 3 years in current department or agency	32	41	10	12	4	1	1	74	16	614
2014	3 to 10 years in current department or agency	29	41	13	12	5	0	0	70	17	1333
2014	11 to 20 years in current department or agency	29	43	14	9	4	0	0	72	14	1246
2014	More than 20 years in current department or agency	36	40	12	8	2	0	2	78	10	665

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	30	7	4	1	0	88	5	728
2019	3 to 10 years in current department or agency	52	34	7	5	2	0	86	7	1101
2019	11 to 20 years in current department or agency	51	36	7	4	1	0	87	6	1054
2019	More than 20 years in current department or agency	54	34	7	3	1	0	88	4	691
2017	Less than 3 years in current department or agency	59	29	6	5	1	0	88	5	929
2017	3 to 10 years in current department or agency	51	34	8	5	1	0	86	6	1210
2017	11 to 20 years in current department or agency	51	36	7	4	2	0	87	6	1243
2017	More than 20 years in current department or agency	54	35	6	4	1	0	89	5	722
2014	Less than 3 years in current department or agency	51	34	8	5	1	1	86	6	613
2014	3 to 10 years in current department or agency	45	38	10	5	1	1	84	6	1336
2014	11 to 20 years in current department or agency	47	39	9	3	1	1	87	5	1248
2014	More than 20 years in current department or agency	52	35	8	3	1	0	88	4	665

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	27	7	6	2	1	0	85	8	731
2019	3 to 10 years in current department or agency	53	31	8	6	3	0	0	84	9	1099
2019	11 to 20 years in current department or agency	47	33	8	7	3	0	1	82	10	1060
2019	More than 20 years in current department or agency	49	33	8	6	2	0	0	83	9	690
2018	Less than 3 years in current department or agency	61	26	7	3	1	1	1	89	4	912
2018	3 to 10 years in current department or agency	48	32	10	7	3	0	0	81	9	1002
2018	11 to 20 years in current department or agency	41	37	11	6	4	0	1	78	10	1018
2018	More than 20 years in current department or agency	43	36	10	7	3	0	1	80	10	619
2017	Less than 3 years in current department or agency	57	27	9	3	3	0	1	85	6	932
2017	3 to 10 years in current department or agency	48	32	9	6	3	1	0	82	9	1209
2017	11 to 20 years in current department or agency	44	36	8	8	4	0	1	80	12	1246
2017	More than 20 years in current department or agency	48	32	10	6	3	0	1	81	9	724
2014	Less than 3 years in current department or agency	51	27	11	2	3	2	4	83	5	612
2014	3 to 10 years in current department or agency	45	32	11	6	4	1	1	79	10	1336
2014	11 to 20 years in current department or agency	42	38	11	5	3	1	1	81	8	1247
2014	More than 20 years in current department or agency	45	38	8	4	2	1	2	85	6	665

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	37	11	6	4	78	10	734
2019	3 to 10 years in current department or agency	36	41	14	6	4	76	10	1099
2019	11 to 20 years in current department or agency	32	44	12	7	4	76	11	1063
2019	More than 20 years in current department or agency	36	45	10	7	3	81	9	695
2018	Less than 3 years in current department or agency	41	41	11	5	2	83	7	909
2018	3 to 10 years in current department or agency	33	46	11	8	3	79	11	1000
2018	11 to 20 years in current department or agency	32	46	11	8	4	77	11	1015
2018	More than 20 years in current department or agency	35	45	12	5	2	81	7	616
2017	Less than 3 years in current department or agency	37	43	9	7	4	80	11	928
2017	3 to 10 years in current department or agency	33	47	10	5	3	81	8	1212
2017	11 to 20 years in current department or agency	35	45	11	6	3	80	9	1247
2017	More than 20 years in current department or agency	38	44	9	6	2	83	8	723
2014	Less than 3 years in current department or agency	30	45	12	8	5	75	13	614
2014	3 to 10 years in current department or agency	28	48	13	7	3	76	10	1339
2014	11 to 20 years in current department or agency	28	48	13	8	3	76	11	1248
2014	More than 20 years in current department or agency	36	47	9	6	2	83	8	667

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	39	10	6	4	0	0	79	11	733
2019	3 to 10 years in current department or agency	31	39	14	10	5	0	0	71	15	1104
2019	11 to 20 years in current department or agency	28	41	14	10	7	0	0	69	17	1061
2019	More than 20 years in current department or agency	29	43	14	10	3	0	0	72	13	691
2018	Less than 3 years in current department or agency	44	34	12	5	2	1	2	80	8	911
2018	3 to 10 years in current department or agency	30	37	15	12	6	0	0	67	18	1001
2018	11 to 20 years in current department or agency	26	40	15	11	7	0	0	66	19	1018
2018	More than 20 years in current department or agency	25	43	18	9	4	0	0	68	14	619
2017	Less than 3 years in current department or agency	41	36	10	7	4	1	1	79	11	930
2017	3 to 10 years in current department or agency	30	38	15	10	7	0	0	68	17	1212
2017	11 to 20 years in current department or agency	28	41	14	10	7	0	0	68	18	1244
2017	More than 20 years in current department or agency	32	37	15	12	5	0	0	69	17	723
2014	Less than 3 years in current department or agency	38	36	15	7	4	0	0	75	10	614
2014	3 to 10 years in current department or agency	25	41	16	10	7	0	0	67	18	1336
2014	11 to 20 years in current department or agency	24	42	17	12	5	0	0	66	17	1248
2014	More than 20 years in current department or agency	29	42	15	11	3	0	0	70	15	667

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	39	12	7	3	78	10	731
2019	3 to 10 years in current department or agency	35	43	10	8	3	78	12	1104
2019	11 to 20 years in current department or agency	30	44	12	9	4	75	13	1054
2019	More than 20 years in current department or agency	34	46	9	8	3	80	11	692
2018	Less than 3 years in current department or agency	41	40	10	7	1	82	8	913
2018	3 to 10 years in current department or agency	32	43	13	8	3	76	11	1001
2018	11 to 20 years in current department or agency	29	44	13	10	5	73	14	1020
2018	More than 20 years in current department or agency	30	49	11	6	3	80	9	620
2017	Less than 3 years in current department or agency	39	41	10	6	3	81	9	930
2017	3 to 10 years in current department or agency	35	42	11	8	4	77	12	1211
2017	11 to 20 years in current department or agency	31	48	10	7	3	79	11	1244
2017	More than 20 years in current department or agency	37	44	9	8	2	81	10	722

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	37	8	4	2	0	87	6	731
2019	3 to 10 years in current department or agency	45	41	8	3	3	0	86	6	1101
2019	11 to 20 years in current department or agency	41	43	10	4	2	0	84	6	1059
2019	More than 20 years in current department or agency	44	43	7	5	1	0	87	6	690
2018	Less than 3 years in current department or agency	54	38	5	2	1	0	92	3	914
2018	3 to 10 years in current department or agency	47	40	7	4	1	0	88	5	1000
2018	11 to 20 years in current department or agency	43	43	8	4	2	0	86	6	1022
2018	More than 20 years in current department or agency	45	42	9	3	1	0	88	4	619
2017	Less than 3 years in current department or agency	49	38	6	4	2	0	88	6	927
2017	3 to 10 years in current department or agency	45	41	8	3	2	0	86	5	1209
2017	11 to 20 years in current department or agency	45	43	7	3	2	0	88	5	1244
2017	More than 20 years in current department or agency	48	39	8	3	1	0	88	4	723
2014	Less than 3 years in current department or agency	46	40	8	4	2	0	86	6	614
2014	3 to 10 years in current department or agency	44	42	9	4	1	0	86	5	1334
2014	11 to 20 years in current department or agency	40	45	10	3	1	0	86	4	1249
2014	More than 20 years in current department or agency	48	41	7	2	1	1	90	3	667

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	34	13	6	4	0	77	10	733
2019	3 to 10 years in current department or agency	38	38	12	7	5	0	75	12	1101
2019	11 to 20 years in current department or agency	32	40	12	10	6	0	72	16	1060
2019	More than 20 years in current department or agency	33	42	13	8	4	0	75	12	691
2018	Less than 3 years in current department or agency	45	38	11	5	1	0	84	6	913
2018	3 to 10 years in current department or agency	33	41	13	9	4	0	74	14	999
2018	11 to 20 years in current department or agency	29	42	14	10	5	0	71	16	1020
2018	More than 20 years in current department or agency	31	41	14	9	5	0	72	13	618
2017	Less than 3 years in current department or agency	42	38	10	7	3	1	80	10	927
2017	3 to 10 years in current department or agency	33	40	13	8	6	0	73	13	1211
2017	11 to 20 years in current department or agency	32	40	13	9	6	0	72	15	1244
2017	More than 20 years in current department or agency	35	41	10	9	5	0	76	14	721

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	34	10	4	1	84	6	732
2019	3 to 10 years in current department or agency	46	36	13	3	2	82	6	1098
2019	11 to 20 years in current department or agency	46	38	10	4	2	84	6	1055
2019	More than 20 years in current department or agency	48	39	9	3	1	88	4	682
2018	Less than 3 years in current department or agency	50	37	9	3	1	87	4	908
2018	3 to 10 years in current department or agency	45	40	9	3	1	86	5	995
2018	11 to 20 years in current department or agency	47	38	9	4	2	84	6	1016
2018	More than 20 years in current department or agency	53	38	7	2	1	90	3	617
2017	Less than 3 years in current department or agency	49	37	9	4	1	86	5	930
2017	3 to 10 years in current department or agency	49	38	9	3	1	87	4	1212
2017	11 to 20 years in current department or agency	51	37	8	2	2	88	4	1246
2017	More than 20 years in current department or agency	56	34	6	3	1	91	3	722
2014	Less than 3 years in current department or agency	53	32	10	2	2	85	4	613
2014	3 to 10 years in current department or agency	56	33	9	2	1	89	3	1335
2014	11 to 20 years in current department or agency	53	35	9	2	1	89	2	1249
2014	More than 20 years in current department or agency	60	32	6	1	1	92	2	667

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	37	12	8	3	0	0	77	11	734
2019	3 to 10 years in current department or agency	35	39	11	9	5	0	0	75	14	1103
2019	11 to 20 years in current department or agency	32	41	13	9	5	0	0	73	14	1062
2019	More than 20 years in current department or agency	33	43	11	9	3	0	0	77	12	686
2018	Less than 3 years in current department or agency	42	38	12	5	2	1	1	81	8	914
2018	3 to 10 years in current department or agency	34	43	11	8	5	0	0	77	12	998
2018	11 to 20 years in current department or agency	31	41	14	9	5	0	0	72	14	1012
2018	More than 20 years in current department or agency	34	43	12	7	4	0	0	77	11	616
2017	Less than 3 years in current department or agency	38	37	12	8	4	1	1	76	12	930
2017	3 to 10 years in current department or agency	36	41	11	8	4	0	0	77	12	1212
2017	11 to 20 years in current department or agency	35	44	10	7	5	0	0	79	12	1245
2017	More than 20 years in current department or agency	40	41	8	8	2	0	0	81	10	723
2014	Less than 3 years in current department or agency	27	43	14	10	4	1	2	72	14	614
2014	3 to 10 years in current department or agency	27	44	14	10	4	1	0	71	15	1337
2014	11 to 20 years in current department or agency	26	45	13	10	4	0	0	72	15	1248
2014	More than 20 years in current department or agency	33	43	12	7	3	1	1	77	11	667

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	30	14	6	3	0	0	78	9	732
2019	3 to 10 years in current department or agency	43	34	12	7	4	0	0	77	11	1101
2019	11 to 20 years in current department or agency	40	35	13	6	5	0	0	76	11	1058
2019	More than 20 years in current department or agency	41	40	11	5	2	0	0	81	7	694
2018	Less than 3 years in current department or agency	48	33	10	6	2	1	0	82	7	908
2018	3 to 10 years in current department or agency	40	36	11	7	5	0	0	77	12	997
2018	11 to 20 years in current department or agency	36	37	15	7	5	0	0	73	12	1017
2018	More than 20 years in current department or agency	41	41	10	5	3	0	0	82	9	613
2017	Less than 3 years in current department or agency	45	32	12	7	3	1	0	78	10	930
2017	3 to 10 years in current department or agency	41	36	12	6	4	0	0	78	10	1206
2017	11 to 20 years in current department or agency	40	38	10	7	4	0	0	79	12	1244
2017	More than 20 years in current department or agency	45	39	10	3	2	0	0	84	6	722
2014	Less than 3 years in current department or agency	40	33	13	9	3	0	1	75	12	614
2014	3 to 10 years in current department or agency	34	41	13	8	4	0	0	75	12	1335
2014	11 to 20 years in current department or agency	33	40	16	7	4	0	0	73	11	1249
2014	More than 20 years in current department or agency	39	41	9	7	2	0	0	81	9	667

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	40	10	6	2	1	0	82	8	722
2019	3 to 10 years in current department or agency	36	41	13	6	3	0	0	77	9	1098
2019	11 to 20 years in current department or agency	29	43	14	9	4	0	1	73	13	1050
2019	More than 20 years in current department or agency	31	46	12	8	2	0	0	78	10	673
2018	Less than 3 years in current department or agency	45	38	10	3	1	1	1	84	5	909
2018	3 to 10 years in current department or agency	34	39	14	8	3	0	0	74	11	997
2018	11 to 20 years in current department or agency	29	40	15	11	5	0	0	69	16	1017
2018	More than 20 years in current department or agency	31	46	13	6	4	0	0	77	10	613
2017	Less than 3 years in current department or agency	44	39	10	4	2	0	1	84	6	927
2017	3 to 10 years in current department or agency	40	37	13	6	4	0	0	77	10	1211
2017	11 to 20 years in current department or agency	34	42	11	8	4	0	1	77	12	1245
2017	More than 20 years in current department or agency	39	40	11	7	3	0	0	80	9	720
2014	Less than 3 years in current department or agency	43	37	12	4	2	1	1	81	7	614
2014	3 to 10 years in current department or agency	33	41	15	8	3	1	0	74	11	1338
2014	11 to 20 years in current department or agency	30	43	16	7	3	0	0	73	10	1249
2014	More than 20 years in current department or agency	37	40	12	7	3	1	0	78	10	667

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	36	8	5	3	84	8	733
2019	3 to 10 years in current department or agency	41	41	11	5	3	81	8	1103
2019	11 to 20 years in current department or agency	36	43	13	6	3	78	9	1063
2019	More than 20 years in current department or agency	39	42	11	6	2	81	8	694
2018	Less than 3 years in current department or agency	47	39	8	4	1	86	6	913
2018	3 to 10 years in current department or agency	38	44	10	5	2	82	8	998
2018	11 to 20 years in current department or agency	35	43	13	5	3	79	9	1019
2018	More than 20 years in current department or agency	38	45	11	4	2	83	6	620
2017	Less than 3 years in current department or agency	46	39	7	5	3	86	7	929
2017	3 to 10 years in current department or agency	41	41	11	4	2	83	7	1211
2017	11 to 20 years in current department or agency	41	41	10	6	3	81	8	1245
2017	More than 20 years in current department or agency	44	39	10	4	3	84	6	720
2014	Less than 3 years in current department or agency	43	38	9	5	4	81	9	614
2014	3 to 10 years in current department or agency	35	43	14	6	2	79	8	1337
2014	11 to 20 years in current department or agency	35	44	12	6	2	79	8	1249
2014	More than 20 years in current department or agency	41	44	10	4	1	85	5	666

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	10	3	1	0	0	86	5	732
2019	3 to 10 years in current department or agency	46	33	12	5	3	0	0	80	8	1102
2019	11 to 20 years in current department or agency	40	33	16	6	4	0	1	73	10	1055
2019	More than 20 years in current department or agency	37	32	16	9	6	0	0	69	15	689
2018	Less than 3 years in current department or agency	62	26	7	2	1	1	1	90	3	910
2018	3 to 10 years in current department or agency	45	33	14	5	2	0	0	79	7	999
2018	11 to 20 years in current department or agency	38	32	16	8	5	0	0	71	13	1021
2018	More than 20 years in current department or agency	37	32	14	10	6	0	0	69	16	621
2017	Less than 3 years in current department or agency	61	28	6	2	2	1	1	91	3	932
2017	3 to 10 years in current department or agency	44	38	10	5	1	0	1	83	6	1213
2017	11 to 20 years in current department or agency	40	35	14	7	4	0	1	76	10	1248
2017	More than 20 years in current department or agency	37	34	14	9	5	0	1	72	14	725
2014	Less than 3 years in current department or agency	63	28	6	2	1	0	0	91	2	614
2014	3 to 10 years in current department or agency	47	35	12	4	2	0	0	82	6	1338
2014	11 to 20 years in current department or agency	38	36	16	6	2	0	0	75	9	1249
2014	More than 20 years in current department or agency	35	36	15	7	5	0	1	73	12	666

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	16	33	28	16	1	1	45	22	731
2019	3 to 10 years in current department or agency	8	22	36	21	12	0	1	33	31	1102
2019	11 to 20 years in current department or agency	11	25	36	21	6	0	2	27	36	1061
2019	More than 20 years in current department or agency	9	26	38	18	8	0	1	25	36	692
2018	Less than 3 years in current department or agency	4	13	29	30	18	2	4	52	17	910
2018	3 to 10 years in current department or agency	8	20	35	27	9	0	1	36	28	1002
2018	11 to 20 years in current department or agency	10	26	39	17	6	0	1	24	36	1020
2018	More than 20 years in current department or agency	8	24	40	21	6	0	0	27	32	617
2017	Less than 3 years in current department or agency	4	10	29	26	22	3	6	53	15	926
2017	3 to 10 years in current department or agency	6	20	35	24	11	1	3	37	27	1205
2017	11 to 20 years in current department or agency	8	21	38	20	9	0	3	30	31	1241
2017	More than 20 years in current department or agency	6	20	41	22	9	0	2	32	26	719
2014	Less than 3 years in current department or agency	3	12	32	28	17	2	5	49	17	613
2014	3 to 10 years in current department or agency	6	20	35	24	10	1	3	36	27	1338
2014	11 to 20 years in current department or agency	6	25	40	20	6	1	2	26	32	1246
2014	More than 20 years in current department or agency	6	24	41	20	7	1	1	27	31	662

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	10	19	30	32	4	2	65	15	730
2019	3 to 10 years in current department or agency	6	12	27	30	21	2	2	53	19	1100
2019	11 to 20 years in current department or agency	6	15	31	31	13	2	2	47	22	1056
2019	More than 20 years in current department or agency	6	18	30	29	15	1	1	45	24	692
2018	Less than 3 years in current department or agency	2	5	15	30	39	6	4	76	7	906
2018	3 to 10 years in current department or agency	4	12	23	36	20	2	2	59	17	997
2018	11 to 20 years in current department or agency	4	15	29	32	15	3	2	50	20	1013
2018	More than 20 years in current department or agency	5	14	32	32	15	1	1	49	19	615
2017	Less than 3 years in current department or agency	2	6	16	26	34	5	9	71	10	922
2017	3 to 10 years in current department or agency	5	10	26	31	21	2	5	56	16	1203
2017	11 to 20 years in current department or agency	4	11	26	31	20	3	5	55	17	1235
2017	More than 20 years in current department or agency	3	9	29	34	19	2	4	56	13	716
2014	Less than 3 years in current department or agency	3	8	19	27	30	7	6	65	12	608
2014	3 to 10 years in current department or agency	5	11	27	30	19	4	5	53	17	1335
2014	11 to 20 years in current department or agency	4	16	33	30	12	3	3	45	21	1242
2014	More than 20 years in current department or agency	4	14	32	31	13	4	2	47	19	662

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	26	23	19	4	3	46	26	727
2019	3 to 10 years in current department or agency	9	21	34	21	11	2	2	34	31	1101
2019	11 to 20 years in current department or agency	12	24	33	20	7	2	3	28	37	1063
2019	More than 20 years in current department or agency	10	22	39	18	6	2	2	25	34	692
2018	Less than 3 years in current department or agency	7	14	24	24	21	5	5	50	24	909
2018	3 to 10 years in current department or agency	9	21	36	21	9	2	2	31	31	1001
2018	11 to 20 years in current department or agency	11	24	35	17	8	2	3	27	37	1021
2018	More than 20 years in current department or agency	10	27	36	18	6	2	2	25	38	617
2017	Less than 3 years in current department or agency	6	12	28	20	21	6	8	48	20	920
2017	3 to 10 years in current department or agency	9	16	33	23	11	2	6	37	28	1205
2017	11 to 20 years in current department or agency	9	22	31	19	11	2	5	33	33	1239
2017	More than 20 years in current department or agency	9	21	33	20	11	2	4	33	32	719
2014	Less than 3 years in current department or agency	8	17	27	19	18	4	7	42	28	611
2014	3 to 10 years in current department or agency	11	21	33	19	10	2	5	31	34	1333
2014	11 to 20 years in current department or agency	12	27	33	17	7	2	3	25	41	1246
2014	More than 20 years in current department or agency	16	25	31	16	7	2	2	24	43	663

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	8	23	30	33	1	1	65	11	727
2019	3 to 10 years in current department or agency	5	9	30	37	18	0	1	56	14	1096
2019	11 to 20 years in current department or agency	6	15	39	28	10	1	1	39	21	1059
2019	More than 20 years in current department or agency	6	16	41	25	10	1	1	35	23	687
2018	Less than 3 years in current department or agency	2	5	16	33	38	3	3	75	8	904
2018	3 to 10 years in current department or agency	4	10	33	36	16	1	1	52	14	1001
2018	11 to 20 years in current department or agency	6	17	36	29	10	0	1	39	24	1017
2018	More than 20 years in current department or agency	6	19	41	24	9	0	1	34	25	615
2017	Less than 3 years in current department or agency	2	5	17	32	36	3	6	74	7	919
2017	3 to 10 years in current department or agency	4	8	32	33	18	1	3	54	13	1197
2017	11 to 20 years in current department or agency	6	13	37	27	13	1	3	42	20	1236
2017	More than 20 years in current department or agency	4	17	37	28	12	0	2	41	22	718
2014	Less than 3 years in current department or agency	1	4	17	36	33	3	6	75	6	612
2014	3 to 10 years in current department or agency	4	10	30	34	18	1	3	54	15	1333
2014	11 to 20 years in current department or agency	5	17	39	28	9	1	2	38	22	1241
2014	More than 20 years in current department or agency	6	15	41	26	9	1	1	36	22	660

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	11	22	24	32	2	3	59	18	729
2019	3 to 10 years in current department or agency	10	20	27	25	15	1	3	41	31	1099
2019	11 to 20 years in current department or agency	15	24	31	20	7	0	2	28	40	1063
2019	More than 20 years in current department or agency	14	26	32	17	8	1	3	25	42	691
2018	Less than 3 years in current department or agency	5	8	18	26	33	4	6	65	15	907
2018	3 to 10 years in current department or agency	9	21	29	25	12	1	2	39	31	1002
2018	11 to 20 years in current department or agency	16	28	27	19	8	1	2	28	45	1019
2018	More than 20 years in current department or agency	13	29	33	16	7	0	2	23	43	613
2017	Less than 3 years in current department or agency	4	8	20	22	33	5	8	64	13	917
2017	3 to 10 years in current department or agency	10	18	29	21	15	2	5	39	30	1208
2017	11 to 20 years in current department or agency	13	25	31	16	10	1	4	27	40	1241
2017	More than 20 years in current department or agency	10	25	33	18	10	1	2	29	37	717
2014	Less than 3 years in current department or agency	5	9	23	24	26	5	9	57	16	613
2014	3 to 10 years in current department or agency	12	22	28	21	12	2	4	35	36	1329
2014	11 to 20 years in current department or agency	16	28	33	14	6	1	2	21	45	1246
2014	More than 20 years in current department or agency	14	30	35	12	7	1	2	20	45	664

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	10	19	25	31	5	3	60	18	723
2019	3 to 10 years in current department or agency	7	15	29	27	18	2	2	47	23	1098
2019	11 to 20 years in current department or agency	7	18	32	28	12	1	2	41	26	1057
2019	More than 20 years in current department or agency	6	19	35	25	11	2	2	38	26	690
2018	Less than 3 years in current department or agency	3	8	19	22	33	9	5	65	13	908
2018	3 to 10 years in current department or agency	6	14	31	29	17	1	2	47	21	995
2018	11 to 20 years in current department or agency	8	19	31	27	11	1	2	40	29	1008
2018	More than 20 years in current department or agency	8	17	35	26	10	1	2	38	26	616
2017	Less than 3 years in current department or agency	5	9	19	21	28	8	10	61	17	921
2017	3 to 10 years in current department or agency	8	14	29	22	18	3	6	44	25	1206
2017	11 to 20 years in current department or agency	8	17	30	25	12	3	5	40	27	1236
2017	More than 20 years in current department or agency	7	16	32	28	13	1	4	43	24	717
2014	Less than 3 years in current department or agency	4	9	18	23	26	11	9	62	16	612
2014	3 to 10 years in current department or agency	6	14	28	27	17	3	5	48	22	1332
2014	11 to 20 years in current department or agency	6	17	32	27	11	2	4	41	25	1247
2014	More than 20 years in current department or agency	7	19	32	27	10	2	3	39	27	662

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	15	25	25	22	4	2	50	23	728
2019	3 to 10 years in current department or agency	9	18	33	24	12	2	2	37	28	1099
2019	11 to 20 years in current department or agency	10	22	38	19	7	2	2	27	33	1054
2019	More than 20 years in current department or agency	9	24	38	17	8	2	2	26	35	694
2018	Less than 3 years in current department or agency	6	12	26	23	23	5	5	51	20	908
2018	3 to 10 years in current department or agency	8	20	35	21	12	2	2	34	30	1000
2018	11 to 20 years in current department or agency	11	22	36	19	7	2	3	28	35	1019
2018	More than 20 years in current department or agency	9	20	43	18	6	3	1	25	30	616
2017	Less than 3 years in current department or agency	6	11	26	22	21	7	7	50	20	923
2017	3 to 10 years in current department or agency	9	17	33	22	12	3	5	37	27	1207
2017	11 to 20 years in current department or agency	10	20	35	17	11	3	4	30	32	1243
2017	More than 20 years in current department or agency	9	20	37	19	10	2	3	31	30	716
2014	Less than 3 years in current department or agency	6	14	27	19	20	6	8	45	24	613
2014	3 to 10 years in current department or agency	8	18	31	23	11	4	4	37	29	1334
2014	11 to 20 years in current department or agency	10	23	36	18	7	3	3	27	34	1248
2014	More than 20 years in current department or agency	12	20	37	18	8	4	2	27	34	664

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	16	29	27	19	1	1	47	23	732
2019	3 to 10 years in current department or agency	9	16	36	22	14	1	2	38	26	1102
2019	11 to 20 years in current department or agency	9	18	35	27	9	1	2	37	27	1063
2019	More than 20 years in current department or agency	6	16	37	27	12	1	1	40	22	693

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	16	5	3	2	1	90	5	730
2019	3 to 10 years in current department or agency	64	22	5	6	1	1	88	7	1099
2019	11 to 20 years in current department or agency	60	23	7	8	3	1	83	11	1059
2019	More than 20 years in current department or agency	59	23	6	8	2	1	84	10	692
2017	Less than 3 years in current department or agency	70	18	5	4	2	2	89	6	930
2017	3 to 10 years in current department or agency	67	20	5	5	2	1	87	8	1211
2017	11 to 20 years in current department or agency	61	24	6	6	3	0	85	9	1247
2017	More than 20 years in current department or agency	61	24	5	7	2	1	86	9	723
2014	Less than 3 years in current department or agency	74	14	4	3	3	2	91	5	614
2014	3 to 10 years in current department or agency	67	19	5	5	2	1	88	8	1339
2014	11 to 20 years in current department or agency	60	24	6	7	3	0	85	10	1248
2014	More than 20 years in current department or agency	64	21	5	7	3	1	86	9	667

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	27	13	4	3	9	7	76	8	731
2019	3 to 10 years in current department or agency	34	30	13	6	5	5	6	72	13	1103
2019	11 to 20 years in current department or agency	30	34	13	9	4	5	6	71	14	1059
2019	More than 20 years in current department or agency	35	37	12	4	3	4	5	79	8	693
2018	Less than 3 years in current department or agency	35	26	12	3	2	12	10	78	6	913
2018	3 to 10 years in current department or agency	29	33	14	8	5	6	5	70	14	999
2018	11 to 20 years in current department or agency	25	37	17	7	6	4	4	68	14	1021
2018	More than 20 years in current department or agency	28	42	14	6	3	4	3	75	11	620
2017	Less than 3 years in current department or agency	39	26	8	4	3	9	10	81	9	931
2017	3 to 10 years in current department or agency	34	28	13	7	5	5	8	71	14	1210
2017	11 to 20 years in current department or agency	30	34	13	7	5	5	6	72	13	1245
2017	More than 20 years in current department or agency	37	34	10	5	5	4	5	79	11	723
2014	Less than 3 years in current department or agency	43	24	8	6	4	8	8	78	12	613
2014	3 to 10 years in current department or agency	34	29	14	6	5	6	6	71	12	1339
2014	11 to 20 years in current department or agency	35	35	12	6	4	4	4	76	11	1247
2014	More than 20 years in current department or agency	41	35	11	4	3	4	2	81	7	667

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	7	6	3	1	0	84	9	733
2019	3 to 10 years in current department or agency	51	30	8	6	3	1	0	82	10	1099
2019	11 to 20 years in current department or agency	49	30	8	8	4	1	0	80	12	1056
2019	More than 20 years in current department or agency	53	34	7	4	2	0	0	87	6	694
2018	Less than 3 years in current department or agency	58	29	4	5	2	2	0	89	7	910
2018	3 to 10 years in current department or agency	49	30	8	7	5	1	0	80	12	996
2018	11 to 20 years in current department or agency	45	34	9	6	5	1	0	80	11	1018
2018	More than 20 years in current department or agency	47	35	5	7	4	1	0	83	12	620
2017	Less than 3 years in current department or agency	60	23	7	6	4	1	0	84	9	929
2017	3 to 10 years in current department or agency	50	30	8	7	4	1	1	81	11	1212
2017	11 to 20 years in current department or agency	50	30	8	7	4	1	0	81	11	1247
2017	More than 20 years in current department or agency	55	31	4	5	3	1	0	87	9	724
2014	Less than 3 years in current department or agency	56	26	7	5	3	2	1	85	8	614
2014	3 to 10 years in current department or agency	51	29	8	6	4	1	0	81	11	1339
2014	11 to 20 years in current department or agency	51	32	9	6	3	1	0	83	8	1249
2014	More than 20 years in current department or agency	55	32	5	4	2	1	0	89	6	667

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	22	5	3	2	0	0	90	5	733
2019	3 to 10 years in current department or agency	58	31	5	4	2	0	0	89	6	1100
2019	11 to 20 years in current department or agency	55	31	7	5	2	0	0	86	7	1061
2019	More than 20 years in current department or agency	57	35	5	2	1	0	0	92	3	694
2018	Less than 3 years in current department or agency	70	23	3	3	1	1	0	94	3	908
2018	3 to 10 years in current department or agency	56	31	6	4	2	0	0	88	7	997
2018	11 to 20 years in current department or agency	51	36	6	5	2	0	0	87	6	1021
2018	More than 20 years in current department or agency	55	36	5	3	1	0	0	91	4	617
2017	Less than 3 years in current department or agency	66	25	3	5	1	0	0	91	6	930
2017	3 to 10 years in current department or agency	54	33	6	4	2	0	1	87	6	1213
2017	11 to 20 years in current department or agency	49	37	7	5	2	0	0	86	7	1244
2017	More than 20 years in current department or agency	58	32	5	3	2	0	0	90	5	721
2014	Less than 3 years in current department or agency	61	28	5	4	1	0	0	90	5	611
2014	3 to 10 years in current department or agency	51	34	7	5	2	0	0	86	7	1338
2014	11 to 20 years in current department or agency	51	38	7	3	1	0	0	89	4	1249
2014	More than 20 years in current department or agency	55	36	4	3	1	0	0	91	5	667

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	9	3	2	2	86	5	733
2019	3 to 10 years in current department or agency	51	34	8	3	2	1	86	6	1102
2019	11 to 20 years in current department or agency	47	37	10	4	2	1	85	6	1062
2019	More than 20 years in current department or agency	48	38	9	3	1	1	86	5	694
2018	Less than 3 years in current department or agency	58	31	7	2	1	2	91	2	913
2018	3 to 10 years in current department or agency	46	37	10	5	2	1	83	7	999
2018	11 to 20 years in current department or agency	41	41	11	4	2	1	82	6	1022
2018	More than 20 years in current department or agency	42	42	9	3	2	1	85	5	617

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	27	14	4	2	2	5	78	7	730
2019	3 to 10 years in current department or agency	51	27	11	4	2	1	4	82	6	1102
2019	11 to 20 years in current department or agency	51	28	12	4	2	0	3	82	6	1061
2019	More than 20 years in current department or agency	56	27	11	3	0	1	2	86	3	693

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	30	10	6	3	1	1	80	10	730
2019	3 to 10 years in current department or agency	47	31	11	6	3	1	1	80	9	1102
2019	11 to 20 years in current department or agency	45	31	13	6	4	0	0	77	10	1061
2019	More than 20 years in current department or agency	43	37	12	5	2	0	1	80	7	696
2018	Less than 3 years in current department or agency	57	27	8	4	2	1	1	85	6	912
2018	3 to 10 years in current department or agency	42	36	11	6	4	1	0	79	11	999
2018	11 to 20 years in current department or agency	40	39	11	7	4	0	0	79	10	1024
2018	More than 20 years in current department or agency	39	38	11	7	3	1	0	78	10	619
2017	Less than 3 years in current department or agency	52	30	8	5	3	1	1	83	8	928
2017	3 to 10 years in current department or agency	46	34	10	6	4	0	0	81	10	1213
2017	11 to 20 years in current department or agency	43	38	9	6	4	0	0	81	10	1247
2017	More than 20 years in current department or agency	45	36	9	7	2	0	0	81	9	721
2014	Less than 3 years in current department or agency	51	32	9	5	3	0	1	84	7	614
2014	3 to 10 years in current department or agency	44	36	9	7	4	0	0	80	11	1340
2014	11 to 20 years in current department or agency	43	39	9	6	3	0	0	82	9	1249
2014	More than 20 years in current department or agency	44	40	9	5	2	0	0	84	7	668

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	21	8	4	2	2	1	85	7	732
2019	3 to 10 years in current department or agency	60	24	8	4	3	2	1	86	7	1097
2019	11 to 20 years in current department or agency	49	28	11	6	3	2	1	79	9	1058
2019	More than 20 years in current department or agency	52	31	9	3	2	2	0	85	6	695
2018	Less than 3 years in current department or agency	69	20	4	2	2	2	1	92	3	915
2018	3 to 10 years in current department or agency	53	27	9	6	3	1	1	82	9	1000
2018	11 to 20 years in current department or agency	46	34	11	5	3	1	1	81	8	1024
2018	More than 20 years in current department or agency	46	35	11	4	3	1	1	83	6	616
2017	Less than 3 years in current department or agency	64	23	6	3	2	2	1	89	5	931
2017	3 to 10 years in current department or agency	55	27	9	4	3	2	1	84	7	1211
2017	11 to 20 years in current department or agency	50	32	9	4	3	1	1	83	8	1247
2017	More than 20 years in current department or agency	52	30	11	3	2	2	1	83	5	722
2014	Less than 3 years in current department or agency	61	25	6	3	1	2	1	89	4	614
2014	3 to 10 years in current department or agency	52	29	9	5	3	2	1	83	8	1340
2014	11 to 20 years in current department or agency	51	32	10	3	2	2	0	84	5	1249
2014	More than 20 years in current department or agency	52	32	8	3	1	2	1	87	5	667

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	8	6	2	1	1	83	9	730
2019	3 to 10 years in current department or agency	55	27	9	6	3	0	0	82	9	1099
2019	11 to 20 years in current department or agency	46	32	10	6	4	0	0	79	10	1061
2019	More than 20 years in current department or agency	47	36	7	6	3	0	0	84	9	694
2018	Less than 3 years in current department or agency	63	24	6	3	2	1	1	89	5	911
2018	3 to 10 years in current department or agency	49	31	10	6	4	1	0	80	10	998
2018	11 to 20 years in current department or agency	45	34	10	7	3	0	0	80	10	1022
2018	More than 20 years in current department or agency	43	37	8	8	3	0	1	81	11	617
2017	Less than 3 years in current department or agency	60	26	5	5	3	1	0	87	8	930
2017	3 to 10 years in current department or agency	51	30	8	7	3	1	1	82	10	1213
2017	11 to 20 years in current department or agency	47	34	9	7	3	0	0	81	10	1247
2017	More than 20 years in current department or agency	49	33	8	6	3	0	0	83	8	721
2014	Less than 3 years in current department or agency	55	28	9	4	3	0	1	84	7	614
2014	3 to 10 years in current department or agency	49	33	8	6	4	1	0	82	10	1339
2014	11 to 20 years in current department or agency	45	37	9	5	3	1	0	83	8	1249
2014	More than 20 years in current department or agency	47	38	6	5	2	1	0	87	7	667

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	83	10	2	1	2	1	94	3	731
2019	3 to 10 years in current department or agency	82	12	3	2	1	1	95	3	1095
2019	11 to 20 years in current department or agency	79	13	3	3	1	0	93	4	1057
2019	More than 20 years in current department or agency	80	13	4	2	1	1	93	3	689
2017	Less than 3 years in current department or agency	86	8	2	2	1	1	95	3	928
2017	3 to 10 years in current department or agency	80	13	3	2	1	0	93	4	1211
2017	11 to 20 years in current department or agency	80	13	3	2	1	0	93	3	1247
2017	More than 20 years in current department or agency	81	14	3	2	1	0	95	2	722
2014	Less than 3 years in current department or agency	84	10	2	2	1	1	96	3	613
2014	3 to 10 years in current department or agency	80	14	3	2	1	0	95	3	1339
2014	11 to 20 years in current department or agency	80	13	3	3	2	0	92	5	1249
2014	More than 20 years in current department or agency	80	13	2	2	2	1	94	4	667

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	15	4	3	1	2	3	91	4	733
2019	3 to 10 years in current department or agency	68	19	5	2	2	1	2	90	4	1103
2019	11 to 20 years in current department or agency	67	22	4	3	2	1	1	91	5	1058
2019	More than 20 years in current department or agency	70	20	5	2	1	1	1	91	4	692
2017	Less than 3 years in current department or agency	64	16	4	3	2	5	6	89	6	926
2017	3 to 10 years in current department or agency	60	22	7	3	2	2	4	87	6	1209
2017	11 to 20 years in current department or agency	62	24	4	3	2	2	3	90	5	1245
2017	More than 20 years in current department or agency	64	23	4	2	1	3	3	92	4	723
2014	Less than 3 years in current department or agency	59	19	5	2	2	5	8	90	4	614
2014	3 to 10 years in current department or agency	60	22	5	3	3	3	4	88	6	1340
2014	11 to 20 years in current department or agency	61	24	5	3	2	2	3	89	5	1249
2014	More than 20 years in current department or agency	59	24	6	1	1	3	6	91	3	666

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	18	7	2	2	1	1	89	4	733
2019	3 to 10 years in current department or agency	68	20	7	2	2	1	0	89	3	1103
2019	11 to 20 years in current department or agency	60	24	9	3	2	1	1	85	6	1064
2019	More than 20 years in current department or agency	65	22	8	2	1	1	0	88	4	693
2018	Less than 3 years in current department or agency	72	18	6	2	1	1	0	92	3	913
2018	3 to 10 years in current department or agency	60	24	8	2	4	1	0	85	6	999
2018	11 to 20 years in current department or agency	53	29	10	3	3	1	0	83	7	1019
2018	More than 20 years in current department or agency	54	28	9	5	3	2	0	83	8	618
2017	Less than 3 years in current department or agency	68	20	6	2	2	1	0	90	4	930
2017	3 to 10 years in current department or agency	61	23	9	3	3	2	0	85	6	1211
2017	11 to 20 years in current department or agency	57	26	9	3	2	1	0	85	6	1246
2017	More than 20 years in current department or agency	59	24	10	2	3	2	0	84	5	723

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	23	7	5	4	0	84	9	731
2019	3 to 10 years in current department or agency	58	26	9	5	3	0	84	8	1103
2019	11 to 20 years in current department or agency	54	28	9	5	3	0	83	8	1059
2019	More than 20 years in current department or agency	54	30	8	5	2	0	85	7	685
2018	Less than 3 years in current department or agency	66	21	6	4	1	1	88	5	913
2018	3 to 10 years in current department or agency	52	29	10	5	4	0	81	9	1000
2018	11 to 20 years in current department or agency	49	29	11	6	4	1	79	10	1023
2018	More than 20 years in current department or agency	49	31	11	6	3	0	81	9	616
2017	Less than 3 years in current department or agency	64	22	6	4	3	0	87	7	926
2017	3 to 10 years in current department or agency	57	26	8	5	4	0	83	9	1211
2017	11 to 20 years in current department or agency	54	29	8	5	4	0	84	8	1243
2017	More than 20 years in current department or agency	55	28	9	5	2	0	83	7	722
2014	Less than 3 years in current department or agency	63	25	4	5	3	0	88	8	612
2014	3 to 10 years in current department or agency	53	30	8	5	3	0	84	8	1340
2014	11 to 20 years in current department or agency	54	29	9	5	3	0	83	8	1248
2014	More than 20 years in current department or agency	56	32	7	3	2	0	89	5	668

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	41	14	9	3	5	5	71	13	92
2019	3 to 10 years in current department or agency	18	45	14	9	3	5	7	71	14	349
2019	11 to 20 years in current department or agency	17	47	15	12	4	2	4	68	16	540
2019	More than 20 years in current department or agency	17	49	12	12	4	2	5	71	17	405

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	25	10	4	2	12	0	82	7	731
2019	3 to 10 years in current department or agency	36	31	14	6	4	9	0	74	11	1096
2019	11 to 20 years in current department or agency	27	37	16	8	4	8	0	70	13	1058
2019	More than 20 years in current department or agency	28	40	15	7	3	7	0	74	11	689
2018	Less than 3 years in current department or agency	51	25	6	3	1	13	1	88	4	914
2018	3 to 10 years in current department or agency	34	33	14	7	4	9	0	73	11	1001
2018	11 to 20 years in current department or agency	28	36	16	9	4	7	0	69	14	1024
2018	More than 20 years in current department or agency	30	39	16	4	4	7	0	75	8	618
2017	Less than 3 years in current department or agency	51	24	9	3	2	10	0	84	5	930
2017	3 to 10 years in current department or agency	37	32	12	6	4	8	0	75	11	1209
2017	11 to 20 years in current department or agency	33	37	13	7	3	8	0	75	10	1247
2017	More than 20 years in current department or agency	34	38	13	5	4	7	0	77	9	724
2014	Less than 3 years in current department or agency	45	25	9	3	1	15	2	84	5	612
2014	3 to 10 years in current department or agency	32	34	14	6	3	10	0	75	10	1338
2014	11 to 20 years in current department or agency	27	40	14	6	2	10	0	75	9	1248
2014	More than 20 years in current department or agency	31	39	14	3	2	10	1	78	6	668

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	31	12	8	3	5	0	76	11	733
2019	3 to 10 years in current department or agency	29	35	18	9	7	2	0	66	16	1093
2019	11 to 20 years in current department or agency	23	38	19	11	7	3	0	63	18	1058
2019	More than 20 years in current department or agency	24	43	16	10	5	2	0	68	15	690
2018	Less than 3 years in current department or agency	49	31	8	4	1	6	1	86	6	911
2018	3 to 10 years in current department or agency	28	37	17	10	5	3	0	67	16	995
2018	11 to 20 years in current department or agency	24	38	18	12	6	2	0	63	18	1021
2018	More than 20 years in current department or agency	25	43	17	8	5	2	0	70	13	612
2017	Less than 3 years in current department or agency	51	27	10	4	2	5	0	83	7	931
2017	3 to 10 years in current department or agency	34	35	14	9	6	2	0	71	14	1209
2017	11 to 20 years in current department or agency	27	38	16	10	5	3	0	68	15	1244
2017	More than 20 years in current department or agency	30	37	16	10	5	1	0	68	15	725
2014	Less than 3 years in current department or agency	46	29	10	5	3	7	1	82	8	613
2014	3 to 10 years in current department or agency	28	36	19	9	5	3	0	66	15	1337
2014	11 to 20 years in current department or agency	23	39	18	12	5	3	0	64	17	1248
2014	More than 20 years in current department or agency	25	38	20	11	3	2	0	65	15	667

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	29	16	8	5	11	0	68	15	728
2019	3 to 10 years in current department or agency	21	34	20	13	7	6	0	58	21	1097
2019	11 to 20 years in current department or agency	15	34	24	14	7	6	0	52	23	1057
2019	More than 20 years in current department or agency	15	38	21	14	6	6	0	57	21	690
2018	Less than 3 years in current department or agency	38	28	11	6	2	14	1	78	9	912
2018	3 to 10 years in current department or agency	20	33	20	15	5	7	0	57	22	996
2018	11 to 20 years in current department or agency	16	34	23	15	7	5	0	52	23	1020
2018	More than 20 years in current department or agency	16	39	23	11	6	5	0	58	17	617
2017	Less than 3 years in current department or agency	38	30	11	7	3	11	0	77	10	930
2017	3 to 10 years in current department or agency	24	35	17	11	5	7	1	63	18	1206
2017	11 to 20 years in current department or agency	18	37	20	12	6	6	0	59	19	1246
2017	More than 20 years in current department or agency	21	38	18	12	5	6	0	63	18	721
2014	Less than 3 years in current department or agency	35	28	12	5	3	15	1	75	10	611
2014	3 to 10 years in current department or agency	20	34	19	11	5	10	0	60	19	1338
2014	11 to 20 years in current department or agency	16	37	22	13	4	8	0	57	19	1246
2014	More than 20 years in current department or agency	19	34	24	11	4	7	0	57	17	667

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	31	15	12	7	6	0	64	20	730
2019	3 to 10 years in current department or agency	18	36	18	16	9	2	0	55	26	1098
2019	11 to 20 years in current department or agency	14	39	19	15	10	3	0	55	26	1056
2019	More than 20 years in current department or agency	16	39	17	18	8	2	0	56	26	688
2018	Less than 3 years in current department or agency	34	33	12	9	3	9	1	74	14	912
2018	3 to 10 years in current department or agency	18	35	18	18	9	3	0	54	27	1001
2018	11 to 20 years in current department or agency	14	36	21	17	10	2	0	51	27	1023
2018	More than 20 years in current department or agency	15	41	20	14	8	2	0	57	23	619
2017	Less than 3 years in current department or agency	36	31	11	10	3	8	0	73	15	931
2017	3 to 10 years in current department or agency	22	36	16	14	8	3	0	60	23	1210
2017	11 to 20 years in current department or agency	18	39	16	15	8	4	0	60	24	1246
2017	More than 20 years in current department or agency	24	40	15	13	6	2	0	65	20	721
2014	Less than 3 years in current department or agency	31	34	14	9	3	9	1	72	13	613
2014	3 to 10 years in current department or agency	19	36	20	14	7	4	0	57	23	1339
2014	11 to 20 years in current department or agency	17	39	20	13	7	4	0	58	21	1244
2014	More than 20 years in current department or agency	21	38	19	11	6	3	0	62	19	667

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	20	6	1	1	7	1	92	2	733
2019	3 to 10 years in current department or agency	59	25	10	2	1	4	0	88	2	1101
2019	11 to 20 years in current department or agency	56	26	9	3	1	4	0	87	4	1060
2019	More than 20 years in current department or agency	63	23	9	2	0	3	0	88	3	690

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	42	9	5	2	2	84	6	732
2019	3 to 10 years in current department or agency	32	43	13	7	2	2	77	10	1098
2019	11 to 20 years in current department or agency	32	46	11	6	3	1	79	9	1059
2019	More than 20 years in current department or agency	32	47	11	7	2	0	79	10	690
2018	Less than 3 years in current department or agency	42	41	10	4	1	3	85	5	910
2018	3 to 10 years in current department or agency	29	46	14	8	2	1	75	11	997
2018	11 to 20 years in current department or agency	26	46	16	8	2	1	73	11	1022
2018	More than 20 years in current department or agency	29	48	14	7	1	1	77	8	620
2017	Less than 3 years in current department or agency	46	38	9	5	1	2	85	5	928
2017	3 to 10 years in current department or agency	32	45	13	7	1	1	78	8	1209
2017	11 to 20 years in current department or agency	31	46	13	6	2	2	78	9	1247
2017	More than 20 years in current department or agency	33	46	13	5	2	1	80	7	723
2014	Less than 3 years in current department or agency	39	41	9	6	1	3	83	8	614
2014	3 to 10 years in current department or agency	33	43	15	6	1	2	77	8	1339
2014	11 to 20 years in current department or agency	30	44	16	7	2	1	75	9	1247
2014	More than 20 years in current department or agency	34	43	16	4	2	1	78	6	667

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	35	17	13	5	4	65	18	730
2019	3 to 10 years in current department or agency	16	36	22	17	7	2	53	25	1098
2019	11 to 20 years in current department or agency	13	39	20	18	8	1	53	26	1056
2019	More than 20 years in current department or agency	13	37	21	20	7	2	52	27	693

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	33	13	12	4	5	2	69	17	733
2019	3 to 10 years in current department or agency	28	36	15	10	4	4	2	68	16	1101
2019	11 to 20 years in current department or agency	29	41	16	7	4	2	2	72	12	1058
2019	More than 20 years in current department or agency	33	41	13	7	2	3	1	76	10	693
2018	Less than 3 years in current department or agency	36	32	12	8	3	6	3	74	13	912
2018	3 to 10 years in current department or agency	30	39	13	10	3	4	2	73	14	995
2018	11 to 20 years in current department or agency	30	44	13	6	3	2	2	77	9	1022
2018	More than 20 years in current department or agency	32	44	12	6	2	2	1	80	8	616
2017	Less than 3 years in current department or agency	40	31	9	8	3	5	3	78	12	925
2017	3 to 10 years in current department or agency	36	37	12	6	4	3	1	77	11	1209
2017	11 to 20 years in current department or agency	37	39	12	5	4	3	1	79	9	1248
2017	More than 20 years in current department or agency	39	40	11	5	3	1	1	81	8	720
2014	Less than 3 years in current department or agency	41	30	10	7	3	7	2	78	11	614
2014	3 to 10 years in current department or agency	34	42	11	5	4	3	1	79	10	1338
2014	11 to 20 years in current department or agency	36	40	12	6	2	3	1	79	9	1250
2014	More than 20 years in current department or agency	41	38	11	3	2	4	2	83	5	667

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	34	15	4	2	3	79	6	729
2019	3 to 10 years in current department or agency	34	39	17	5	2	2	75	8	1101
2019	11 to 20 years in current department or agency	35	42	14	4	3	2	79	7	1060
2019	More than 20 years in current department or agency	37	44	13	4	1	1	82	5	693
2018	Less than 3 years in current department or agency	45	35	12	3	1	4	83	4	908
2018	3 to 10 years in current department or agency	34	41	15	5	2	2	77	8	993
2018	11 to 20 years in current department or agency	35	44	13	4	3	2	80	7	1017
2018	More than 20 years in current department or agency	39	43	12	3	1	2	83	4	614

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	20	16	7	8	16	3	61	18	732
2019	3 to 10 years in current department or agency	16	25	19	14	10	13	3	49	28	1101
2019	11 to 20 years in current department or agency	14	25	20	14	13	10	3	45	32	1062
2019	More than 20 years in current department or agency	20	27	21	12	8	10	3	53	23	692
2018	Less than 3 years in current department or agency	30	25	15	6	5	16	4	69	13	911
2018	3 to 10 years in current department or agency	17	25	19	13	12	10	3	49	29	998
2018	11 to 20 years in current department or agency	14	26	21	16	12	9	2	45	31	1023
2018	More than 20 years in current department or agency	19	26	21	12	9	10	2	51	24	619
2017	Less than 3 years in current department or agency	24	24	13	9	6	18	5	63	20	928
2017	3 to 10 years in current department or agency	16	22	18	15	12	13	4	46	33	1209
2017	11 to 20 years in current department or agency	16	23	18	16	13	11	3	45	34	1246
2017	More than 20 years in current department or agency	17	25	21	11	11	11	4	49	27	724
2014	Less than 3 years in current department or agency	22	20	15	9	7	21	7	57	22	614
2014	3 to 10 years in current department or agency	13	23	20	15	14	11	3	43	34	1336
2014	11 to 20 years in current department or agency	11	24	20	16	13	14	2	42	35	1250
2014	More than 20 years in current department or agency	16	24	20	14	9	13	5	48	28	667

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	16	9	5	4	0	70	14	733
2019	3 to 10 years in current department or agency	25	36	18	14	6	2	0	61	20	1099
2019	11 to 20 years in current department or agency	17	38	21	14	8	1	0	56	22	1055
2019	More than 20 years in current department or agency	22	43	18	11	4	1	0	66	15	691
2018	Less than 3 years in current department or agency	41	33	10	7	3	5	1	79	11	908
2018	3 to 10 years in current department or agency	24	39	18	12	7	1	0	63	18	1000
2018	11 to 20 years in current department or agency	19	40	18	13	8	1	0	60	21	1022
2018	More than 20 years in current department or agency	23	43	17	11	5	1	1	67	15	620
2017	Less than 3 years in current department or agency	41	30	9	9	4	6	1	76	14	928
2017	3 to 10 years in current department or agency	30	38	13	11	6	2	1	69	17	1209
2017	11 to 20 years in current department or agency	24	41	15	11	7	1	0	67	18	1241
2017	More than 20 years in current department or agency	32	43	13	7	3	2	1	76	10	723
2014	Less than 3 years in current department or agency	34	30	12	9	3	9	2	73	13	614
2014	3 to 10 years in current department or agency	27	37	15	12	7	1	0	65	19	1338
2014	11 to 20 years in current department or agency	26	38	17	13	5	1	0	64	18	1247
2014	More than 20 years in current department or agency	30	42	14	8	3	2	1	74	11	668

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	32	13	10	8	4	1	67	19	733
2019	3 to 10 years in current department or agency	26	34	14	13	11	2	1	61	25	1102
2019	11 to 20 years in current department or agency	18	35	16	15	13	1	1	54	29	1061
2019	More than 20 years in current department or agency	20	35	15	13	11	1	4	59	25	694
2018	Less than 3 years in current department or agency	38	28	10	9	5	6	4	74	15	913
2018	3 to 10 years in current department or agency	25	35	14	13	12	1	1	60	26	1000
2018	11 to 20 years in current department or agency	21	34	15	14	13	1	1	56	28	1023
2018	More than 20 years in current department or agency	20	36	15	13	10	1	4	59	25	620
2017	Less than 3 years in current department or agency	35	29	10	9	7	6	3	71	18	929
2017	3 to 10 years in current department or agency	27	31	14	13	12	2	1	59	26	1206
2017	11 to 20 years in current department or agency	24	31	14	14	15	1	1	57	30	1247
2017	More than 20 years in current department or agency	25	33	13	12	11	1	5	61	25	722
2014	Less than 3 years in current department or agency	26	28	12	10	10	6	7	63	23	614
2014	3 to 10 years in current department or agency	20	30	15	16	16	2	1	51	33	1339
2014	11 to 20 years in current department or agency	19	29	15	20	14	2	2	50	35	1250
2014	More than 20 years in current department or agency	20	29	17	16	13	1	5	51	31	667

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	22	8	4	2	0	3	86	6	733
2019	3 to 10 years in current department or agency	54	24	10	5	2	1	4	82	7	1104
2019	11 to 20 years in current department or agency	47	26	12	6	3	1	4	77	10	1064
2019	More than 20 years in current department or agency	54	22	10	5	2	1	7	81	7	693

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	14	9	5	4	2	8	80	10	732
2019	3 to 10 years in current department or agency	55	14	12	5	5	2	8	76	11	1101
2019	11 to 20 years in current department or agency	55	16	9	4	5	1	10	79	10	1062
2019	More than 20 years in current department or agency	62	10	4	3	2	2	17	89	6	695

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	23	16	6	4	2	3	73	10	728
2019	3 to 10 years in current department or agency	44	27	15	7	3	1	3	74	10	1101
2019	11 to 20 years in current department or agency	44	26	16	6	3	1	3	74	10	1057
2019	More than 20 years in current department or agency	53	21	11	3	2	1	8	82	6	694

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	20	14	6	4	4	4	74	11	731
2019	3 to 10 years in current department or agency	47	22	14	6	4	3	3	74	11	1096
2019	11 to 20 years in current department or agency	45	23	16	6	4	4	3	72	11	1057
2019	More than 20 years in current department or agency	52	19	10	3	3	3	10	82	7	694

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	13	8	4	3	4	5	83	8	730
2019	3 to 10 years in current department or agency	59	14	8	5	5	4	5	80	11	1098
2019	11 to 20 years in current department or agency	58	13	8	5	5	3	7	80	11	1060
2019	More than 20 years in current department or agency	59	13	6	3	3	3	13	86	7	693

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	12	6	3	2	2	4	89	5	730
2019	3 to 10 years in current department or agency	73	11	7	2	2	3	3	89	4	1102
2019	11 to 20 years in current department or agency	69	14	6	3	2	2	4	88	5	1061
2019	More than 20 years in current department or agency	69	12	5	2	1	1	9	91	3	693

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	6	3	1	1	4	3	94	3	731
2019	3 to 10 years in current department or agency	78	8	4	1	2	4	3	92	3	1102
2019	11 to 20 years in current department or agency	71	10	5	2	3	5	4	88	6	1052
2019	More than 20 years in current department or agency	74	9	3	2	1	4	9	94	3	694

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	5	2	1	1	2	8	96	2	731
2019	3 to 10 years in current department or agency	80	5	2	1	1	2	9	96	2	1096
2019	11 to 20 years in current department or agency	77	5	3	1	1	2	11	94	3	1057
2019	More than 20 years in current department or agency	77	4	2	0	1	2	14	97	1	691

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	41	15	8	3	5	1	73	11	734
2019	3 to 10 years in current department or agency	23	45	16	8	3	4	0	71	12	1099
2019	11 to 20 years in current department or agency	21	44	18	9	4	4	1	68	13	1063
2019	More than 20 years in current department or agency	23	46	17	7	3	3	1	73	10	690
2018	Less than 3 years in current department or agency	37	38	15	3	1	4	1	79	5	912
2018	3 to 10 years in current department or agency	25	40	19	9	5	2	0	67	14	1001
2018	11 to 20 years in current department or agency	22	39	22	8	5	3	1	63	14	1020
2018	More than 20 years in current department or agency	23	41	20	8	4	4	1	67	12	621
2017	Less than 3 years in current department or agency	36	36	12	7	4	5	1	76	11	928
2017	3 to 10 years in current department or agency	25	39	19	8	4	4	1	67	13	1210
2017	11 to 20 years in current department or agency	24	40	17	8	5	5	1	68	14	1246
2017	More than 20 years in current department or agency	27	42	18	5	3	5	1	72	8	721

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	34	8	3	2	2	86	6	731
2019	3 to 10 years in current department or agency	42	40	11	4	2	2	83	6	1091
2019	11 to 20 years in current department or agency	36	43	11	5	2	2	81	8	1058
2019	More than 20 years in current department or agency	39	43	9	5	1	2	84	6	689
2018	Less than 3 years in current department or agency	62	29	5	2	1	2	93	2	910
2018	3 to 10 years in current department or agency	47	37	9	3	2	2	85	5	998
2018	11 to 20 years in current department or agency	43	39	11	3	2	2	84	5	1023
2018	More than 20 years in current department or agency	45	43	8	2	1	2	89	3	618
2017	Less than 3 years in current department or agency	60	28	6	3	1	2	90	4	930
2017	3 to 10 years in current department or agency	46	37	10	4	2	2	85	5	1208
2017	11 to 20 years in current department or agency	44	40	10	3	1	2	86	4	1245
2017	More than 20 years in current department or agency	48	37	9	3	1	1	87	4	718
2014	Less than 3 years in current department or agency	58	29	7	2	1	3	90	3	613
2014	3 to 10 years in current department or agency	46	37	9	3	2	2	85	5	1337
2014	11 to 20 years in current department or agency	45	38	11	3	1	2	85	4	1250
2014	More than 20 years in current department or agency	47	37	10	3	1	2	86	4	668

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	30	8	3	2	3	0	87	5	731
2019	3 to 10 years in current department or agency	47	34	11	2	1	4	1	86	3	1098
2019	11 to 20 years in current department or agency	46	38	9	2	1	2	0	87	4	1059
2019	More than 20 years in current department or agency	48	40	6	1	1	3	0	91	2	687
2018	Less than 3 years in current department or agency	56	28	9	1	1	5	1	89	2	907
2018	3 to 10 years in current department or agency	46	36	10	3	2	4	0	85	5	1000
2018	11 to 20 years in current department or agency	47	36	10	3	1	3	0	86	4	1023
2018	More than 20 years in current department or agency	49	41	6	1	1	2	0	92	2	615
2017	Less than 3 years in current department or agency	54	27	9	3	1	6	1	86	4	930
2017	3 to 10 years in current department or agency	43	36	10	3	2	5	1	84	6	1204
2017	11 to 20 years in current department or agency	46	37	11	1	2	3	0	86	3	1247
2017	More than 20 years in current department or agency	53	34	9	1	1	2	0	88	2	723
2014	Less than 3 years in current department or agency	59	26	7	1	1	7	0	91	2	614
2014	3 to 10 years in current department or agency	49	35	9	2	1	4	0	87	4	1336
2014	11 to 20 years in current department or agency	50	36	9	2	1	3	0	89	2	1249
2014	More than 20 years in current department or agency	51	35	9	2	0	2	0	89	2	667

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	27	5	2	2	0	91	4	731
2019	3 to 10 years in current department or agency	56	33	6	3	1	0	89	4	1097
2019	11 to 20 years in current department or agency	47	38	9	3	2	0	85	6	1062
2019	More than 20 years in current department or agency	52	35	7	3	1	1	88	5	690
2018	Less than 3 years in current department or agency	72	23	3	1	0	1	96	1	907
2018	3 to 10 years in current department or agency	55	33	8	2	2	0	88	4	999
2018	11 to 20 years in current department or agency	49	37	8	3	2	0	86	6	1020
2018	More than 20 years in current department or agency	50	38	7	3	2	0	88	4	617
2017	Less than 3 years in current department or agency	70	25	3	2	1	0	95	2	929
2017	3 to 10 years in current department or agency	53	35	7	2	2	0	88	4	1209
2017	11 to 20 years in current department or agency	50	36	9	3	2	0	86	5	1248
2017	More than 20 years in current department or agency	52	35	8	2	1	0	88	4	721
2014	Less than 3 years in current department or agency	68	26	4	1	0	0	94	2	613
2014	3 to 10 years in current department or agency	51	36	8	2	2	1	88	4	1337
2014	11 to 20 years in current department or agency	48	38	9	3	1	0	86	4	1249
2014	More than 20 years in current department or agency	50	37	9	2	1	1	88	3	667

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	30	9	5	2	0	84	7	732
2019	3 to 10 years in current department or agency	46	34	13	4	3	0	80	7	1097
2019	11 to 20 years in current department or agency	40	37	13	5	3	1	78	9	1062
2019	More than 20 years in current department or agency	45	34	12	5	3	1	80	8	693
2018	Less than 3 years in current department or agency	61	27	7	3	1	1	89	4	908
2018	3 to 10 years in current department or agency	46	32	14	5	3	0	78	8	996
2018	11 to 20 years in current department or agency	41	35	15	5	4	0	77	9	1023
2018	More than 20 years in current department or agency	47	35	12	4	2	0	82	6	615
2017	Less than 3 years in current department or agency	60	27	7	4	1	1	87	5	931
2017	3 to 10 years in current department or agency	46	33	12	6	3	0	79	8	1208
2017	11 to 20 years in current department or agency	45	33	13	5	3	1	79	8	1243
2017	More than 20 years in current department or agency	48	34	10	5	2	0	83	7	725
2014	Less than 3 years in current department or agency	52	32	10	4	2	0	84	6	614
2014	3 to 10 years in current department or agency	39	37	14	7	3	1	77	10	1340
2014	11 to 20 years in current department or agency	35	40	15	7	2	1	75	10	1249
2014	More than 20 years in current department or agency	38	39	16	6	1	0	76	8	668

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	31	9	5	2	0	83	7	731
2019	3 to 10 years in current department or agency	43	36	12	6	3	0	79	9	1099
2019	11 to 20 years in current department or agency	38	39	12	6	4	1	78	10	1053
2019	More than 20 years in current department or agency	41	37	12	6	3	0	79	9	688
2018	Less than 3 years in current department or agency	60	29	6	3	1	0	90	4	907
2018	3 to 10 years in current department or agency	44	34	13	6	3	0	78	9	993
2018	11 to 20 years in current department or agency	38	38	13	7	3	0	77	10	1013
2018	More than 20 years in current department or agency	45	39	11	4	2	0	83	6	612
2017	Less than 3 years in current department or agency	57	30	7	4	1	1	88	5	927
2017	3 to 10 years in current department or agency	43	36	12	6	3	0	80	9	1210
2017	11 to 20 years in current department or agency	42	38	12	5	3	0	80	8	1247
2017	More than 20 years in current department or agency	46	36	11	5	1	0	83	7	724
2014	Less than 3 years in current department or agency	51	33	10	4	2	0	84	5	614
2014	3 to 10 years in current department or agency	38	39	13	8	3	0	77	10	1338
2014	11 to 20 years in current department or agency	33	41	16	7	2	1	75	9	1249
2014	More than 20 years in current department or agency	38	39	15	6	1	0	77	8	668

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	25	15	10	6	2	0	68	16	734
2019	3 to 10 years in current department or agency	38	26	18	8	6	3	0	67	15	1102
2019	11 to 20 years in current department or agency	38	30	15	8	6	3	0	70	14	1061
2019	More than 20 years in current department or agency	43	30	15	6	3	3	1	76	9	692
2018	Less than 3 years in current department or agency	46	23	14	8	3	4	1	73	12	910
2018	3 to 10 years in current department or agency	39	26	17	11	6	2	0	66	17	997
2018	11 to 20 years in current department or agency	38	31	14	9	5	3	0	70	15	1023
2018	More than 20 years in current department or agency	45	27	14	6	4	3	1	75	10	615
2017	Less than 3 years in current department or agency	42	25	14	8	5	6	1	71	13	929
2017	3 to 10 years in current department or agency	37	26	17	10	6	5	0	65	17	1209
2017	11 to 20 years in current department or agency	41	27	15	9	5	3	0	70	14	1246
2017	More than 20 years in current department or agency	47	26	12	7	4	3	1	76	11	722
2014	Less than 3 years in current department or agency	35	24	19	10	6	5	1	62	18	613
2014	3 to 10 years in current department or agency	34	26	17	12	7	4	0	63	19	1339
2014	11 to 20 years in current department or agency	36	29	17	9	5	4	0	67	15	1250
2014	More than 20 years in current department or agency	41	30	16	6	2	3	1	75	9	668

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	32	33	34	732
2019	3 to 10 years in current department or agency	28	37	35	1103
2019	11 to 20 years in current department or agency	20	44	36	1060
2019	More than 20 years in current department or agency	25	45	31	695
2018	Less than 3 years in current department or agency	31	35	35	913
2018	3 to 10 years in current department or agency	28	40	33	1003
2018	11 to 20 years in current department or agency	21	45	35	1027
2018	More than 20 years in current department or agency	22	54	23	619
2017	Less than 3 years in current department or agency	28	39	34	931
2017	3 to 10 years in current department or agency	24	38	38	1212
2017	11 to 20 years in current department or agency	20	49	30	1246
2017	More than 20 years in current department or agency	25	51	25	725
2014	Less than 3 years in current department or agency	34	34	31	614
2014	3 to 10 years in current department or agency	26	37	37	1340
2014	11 to 20 years in current department or agency	18	49	33	1250
2014	More than 20 years in current department or agency	21	50	30	667

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	1	34	29	9	20	6	232
2019	3 to 10 years in current department or agency	5	47	36	4	1	6	308
2019	11 to 20 years in current department or agency	11	54	26	4	0	4	211
2019	More than 20 years in current department or agency	59	23	12	1	2	2	171
2018	Less than 3 years in current department or agency	1	35	20	6	33	6	267
2018	3 to 10 years in current department or agency	4	49	32	6	3	7	275
2018	11 to 20 years in current department or agency	9	58	25	5	0	3	213
2018	More than 20 years in current department or agency	59	22	11	2	3	3	137
2017	Less than 3 years in current department or agency	0	40	23	3	27	6	260
2017	3 to 10 years in current department or agency	3	54	31	4	1	6	295
2017	11 to 20 years in current department or agency	6	58	24	3	0	8	256
2017	More than 20 years in current department or agency	57	24	9	3	4	3	180
2014	Less than 3 years in current department or agency	0	31	27	14	9999	28	199
2014	3 to 10 years in current department or agency	3	57	27	7	9999	6	343
2014	11 to 20 years in current department or agency	11	59	20	7	9999	4	221
2014	More than 20 years in current department or agency	68	21	5	3	9999	3	138

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	42	9	10	3	2	2	77	14	730
2019	3 to 10 years in current department or agency	32	46	11	8	2	1	1	79	10	1100
2019	11 to 20 years in current department or agency	35	52	8	3	1	1	0	88	4	1060
2019	More than 20 years in current department or agency	41	49	6	2	0	0	2	92	2	686

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	21	6	1	1	8	3	92	2	733
2019	3 to 10 years in current department or agency	61	22	8	2	1	5	1	88	3	1098
2019	11 to 20 years in current department or agency	59	28	7	2	1	3	1	90	3	1060
2019	More than 20 years in current department or agency	62	27	5	1	0	2	2	93	1	691

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	734
2019	3 to 10 years in current department or agency	9	91	1101
2019	11 to 20 years in current department or agency	9	91	1059
2019	More than 20 years in current department or agency	5	95	693
2018	Less than 3 years in current department or agency	4	96	912
2018	3 to 10 years in current department or agency	12	88	1000
2018	11 to 20 years in current department or agency	10	90	1024
2018	More than 20 years in current department or agency	7	93	618

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	49	51	53
2019	3 to 10 years in current department or agency	54	46	93
2019	11 to 20 years in current department or agency	33	67	98
2019	More than 20 years in current department or agency	27	73	37
2018	Less than 3 years in current department or agency	49	51	43
2018	3 to 10 years in current department or agency	53	47	119
2018	11 to 20 years in current department or agency	38	62	105
2018	More than 20 years in current department or agency	39	61	44

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	56	44	53
2019	3 to 10 years in current department or agency	52	48	93
2019	11 to 20 years in current department or agency	71	29	98
2019	More than 20 years in current department or agency	62	38	37
2018	Less than 3 years in current department or agency	50	50	43
2018	3 to 10 years in current department or agency	58	42	119
2018	11 to 20 years in current department or agency	63	37	105
2018	More than 20 years in current department or agency	67	33	44

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	93
2019	11 to 20 years in current department or agency	7	93	98
2018	3 to 10 years in current department or agency	7	93	119
2018	11 to 20 years in current department or agency	9	91	105

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	53
2019	3 to 10 years in current department or agency	100	93
2019	11 to 20 years in current department or agency	100	98
2019	More than 20 years in current department or agency	100	37
2018	3 to 10 years in current department or agency	100	119
2018	More than 20 years in current department or agency	100	44

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	53
2018	Less than 3 years in current department or agency	0	100	43
2018	More than 20 years in current department or agency	0	100	44

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	9	91	98
2018	3 to 10 years in current department or agency	5	95	119
2018	11 to 20 years in current department or agency	9	91	105

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	53
2019	3 to 10 years in current department or agency	37	63	92
2019	11 to 20 years in current department or agency	44	56	96
2019	More than 20 years in current department or agency	27	73	37
2018	Less than 3 years in current department or agency	21	79	43
2018	3 to 10 years in current department or agency	41	59	119
2018	11 to 20 years in current department or agency	39	61	105
2018	More than 20 years in current department or agency	43	57	44

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	53
2019	3 to 10 years in current department or agency	34	66	92
2019	11 to 20 years in current department or agency	56	44	96
2019	More than 20 years in current department or agency	43	57	37
2018	Less than 3 years in current department or agency	23	77	43
2018	3 to 10 years in current department or agency	33	67	119
2018	11 to 20 years in current department or agency	37	63	105
2018	More than 20 years in current department or agency	34	66	44

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	53
2019	3 to 10 years in current department or agency	42	58	92
2019	11 to 20 years in current department or agency	46	54	96
2019	More than 20 years in current department or agency	51	49	37
2018	Less than 3 years in current department or agency	32	68	43
2018	3 to 10 years in current department or agency	46	54	119
2018	11 to 20 years in current department or agency	41	59	105
2018	More than 20 years in current department or agency	41	59	44

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	53
2019	3 to 10 years in current department or agency	35	65	92
2019	11 to 20 years in current department or agency	39	61	96
2019	More than 20 years in current department or agency	54	46	37
2018	Less than 3 years in current department or agency	32	68	43
2018	3 to 10 years in current department or agency	34	66	119
2018	11 to 20 years in current department or agency	36	64	105
2018	More than 20 years in current department or agency	47	53	44

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	34	66	53
2019	3 to 10 years in current department or agency	38	62	92
2019	11 to 20 years in current department or agency	26	74	96
2019	More than 20 years in current department or agency	32	68	37
2018	Less than 3 years in current department or agency	28	72	43
2018	3 to 10 years in current department or agency	30	70	119
2018	11 to 20 years in current department or agency	30	70	105
2018	More than 20 years in current department or agency	31	69	44

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	53
2019	3 to 10 years in current department or agency	51	49	92
2019	11 to 20 years in current department or agency	59	41	96
2019	More than 20 years in current department or agency	57	43	37
2018	Less than 3 years in current department or agency	54	46	43
2018	3 to 10 years in current department or agency	60	40	119
2018	11 to 20 years in current department or agency	44	56	105
2018	More than 20 years in current department or agency	54	46	44

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	38	62	53
2019	3 to 10 years in current department or agency	27	73	92
2019	11 to 20 years in current department or agency	30	70	96
2019	More than 20 years in current department or agency	22	78	37
2018	Less than 3 years in current department or agency	20	80	43
2018	3 to 10 years in current department or agency	36	64	119
2018	11 to 20 years in current department or agency	26	74	105
2018	More than 20 years in current department or agency	28	72	44

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	53
2019	More than 20 years in current department or agency	100	37
2018	3 to 10 years in current department or agency	100	119
2018	11 to 20 years in current department or agency	100	105

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	53
2019	3 to 10 years in current department or agency	6	94	92
2018	Less than 3 years in current department or agency	19	81	43
2018	3 to 10 years in current department or agency	8	92	119

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	53
2019	3 to 10 years in current department or agency	11	89	92
2019	11 to 20 years in current department or agency	15	85	96
2019	More than 20 years in current department or agency	13	87	37
2018	3 to 10 years in current department or agency	13	87	119
2018	11 to 20 years in current department or agency	10	90	105

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	53
2019	3 to 10 years in current department or agency	39	61	92
2019	11 to 20 years in current department or agency	52	48	96
2019	More than 20 years in current department or agency	40	60	37
2018	Less than 3 years in current department or agency	30	70	43
2018	3 to 10 years in current department or agency	46	54	119
2018	11 to 20 years in current department or agency	44	56	105
2018	More than 20 years in current department or agency	52	48	44

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	92
2019	11 to 20 years in current department or agency	19	81	96
2018	Less than 3 years in current department or agency	15	85	43
2018	3 to 10 years in current department or agency	16	84	119
2018	11 to 20 years in current department or agency	18	82	105
2018	More than 20 years in current department or agency	11	89	44

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	53
2019	3 to 10 years in current department or agency	14	86	92
2019	11 to 20 years in current department or agency	16	84	96
2019	More than 20 years in current department or agency	14	86	37
2018	Less than 3 years in current department or agency	14	86	43
2018	3 to 10 years in current department or agency	13	87	119
2018	11 to 20 years in current department or agency	19	81	105
2018	More than 20 years in current department or agency	16	84	44

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	52
2019	3 to 10 years in current department or agency	69	31	91
2019	11 to 20 years in current department or agency	58	42	96
2019	More than 20 years in current department or agency	44	56	36
2018	Less than 3 years in current department or agency	46	54	43
2018	3 to 10 years in current department or agency	58	42	119
2018	11 to 20 years in current department or agency	56	44	104
2018	More than 20 years in current department or agency	58	42	44

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	52
2019	3 to 10 years in current department or agency	25	75	91
2019	11 to 20 years in current department or agency	29	71	96
2019	More than 20 years in current department or agency	39	61	36
2018	Less than 3 years in current department or agency	18	82	43
2018	3 to 10 years in current department or agency	30	70	119
2018	11 to 20 years in current department or agency	25	75	104
2018	More than 20 years in current department or agency	41	59	44

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	52
2019	3 to 10 years in current department or agency	12	88	91
2019	11 to 20 years in current department or agency	9	91	96
2019	More than 20 years in current department or agency	28	72	36
2018	3 to 10 years in current department or agency	6	94	119
2018	11 to 20 years in current department or agency	7	93	104

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	52
2019	3 to 10 years in current department or agency	13	87	91
2019	11 to 20 years in current department or agency	14	86	96
2019	More than 20 years in current department or agency	14	86	36
2018	3 to 10 years in current department or agency	14	86	119
2018	11 to 20 years in current department or agency	13	87	104

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	91
2019	11 to 20 years in current department or agency	10	90	96
2018	3 to 10 years in current department or agency	7	93	119
2018	11 to 20 years in current department or agency	6	94	104

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	91
2019	11 to 20 years in current department or agency	5	95	96
2018	Less than 3 years in current department or agency	0	100	43
2018	3 to 10 years in current department or agency	7	93	119

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	91
2019	11 to 20 years in current department or agency	16	84	96
2018	3 to 10 years in current department or agency	13	87	119
2018	11 to 20 years in current department or agency	13	87	104

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	15	85	52
2019	11 to 20 years in current department or agency	18	82	96
2018	Less than 3 years in current department or agency	23	77	43
2018	3 to 10 years in current department or agency	4	96	119
2018	11 to 20 years in current department or agency	11	89	104
2018	More than 20 years in current department or agency	14	86	44

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	52
2019	3 to 10 years in current department or agency	21	79	91
2019	11 to 20 years in current department or agency	24	76	96
2019	More than 20 years in current department or agency	25	75	36
2018	Less than 3 years in current department or agency	24	76	43
2018	3 to 10 years in current department or agency	24	76	119
2018	11 to 20 years in current department or agency	35	65	104
2018	More than 20 years in current department or agency	22	78	44

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	86
2019	11 to 20 years in current department or agency	16	84	91
2018	3 to 10 years in current department or agency	14	86	111
2018	11 to 20 years in current department or agency	12	88	103

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	24	76	86
2019	11 to 20 years in current department or agency	20	80	91
2018	Less than 3 years in current department or agency	37	63	43
2018	3 to 10 years in current department or agency	22	78	111
2018	11 to 20 years in current department or agency	20	80	103
2018	More than 20 years in current department or agency	15	85	42

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	86
2019	11 to 20 years in current department or agency	5	95	91
2018	3 to 10 years in current department or agency	12	88	111
2018	11 to 20 years in current department or agency	8	92	103

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	5	95	91
2018	3 to 10 years in current department or agency	11	89	111
2018	More than 20 years in current department or agency	0	100	42

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	86
2019	11 to 20 years in current department or agency	16	84	91
2018	Less than 3 years in current department or agency	0	100	43
2018	3 to 10 years in current department or agency	13	87	111
2018	11 to 20 years in current department or agency	10	90	103
2018	More than 20 years in current department or agency	13	87	42

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	86
2019	11 to 20 years in current department or agency	8	92	91
2018	3 to 10 years in current department or agency	8	92	111
2018	11 to 20 years in current department or agency	12	88	103

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	86
2019	11 to 20 years in current department or agency	16	84	91
2018	3 to 10 years in current department or agency	11	89	111
2018	11 to 20 years in current department or agency	11	89	103

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	86
2019	11 to 20 years in current department or agency	11	89	91
2018	3 to 10 years in current department or agency	10	90	111
2018	11 to 20 years in current department or agency	8	92	103

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	86
2019	11 to 20 years in current department or agency	12	88	91
2018	3 to 10 years in current department or agency	11	89	111
2018	11 to 20 years in current department or agency	11	89	103

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	29	71	86
2019	11 to 20 years in current department or agency	37	63	91
2018	Less than 3 years in current department or agency	41	59	43
2018	3 to 10 years in current department or agency	25	75	111
2018	11 to 20 years in current department or agency	23	77	103
2018	More than 20 years in current department or agency	24	76	42

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	86
2019	11 to 20 years in current department or agency	15	85	91
2018	Less than 3 years in current department or agency	14	86	43
2018	3 to 10 years in current department or agency	15	85	111
2018	11 to 20 years in current department or agency	8	92	103
2018	More than 20 years in current department or agency	15	85	42

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	45	55	86
2019	11 to 20 years in current department or agency	53	47	91
2018	Less than 3 years in current department or agency	48	52	43
2018	3 to 10 years in current department or agency	45	55	111
2018	11 to 20 years in current department or agency	46	54	103
2018	More than 20 years in current department or agency	36	64	42

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	43	57	86
2019	11 to 20 years in current department or agency	56	44	91
2018	Less than 3 years in current department or agency	46	54	43
2018	3 to 10 years in current department or agency	46	54	111
2018	11 to 20 years in current department or agency	50	50	103
2018	More than 20 years in current department or agency	53	47	42

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	86

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	12	88	86
2019	11 to 20 years in current department or agency	6	94	91
2018	3 to 10 years in current department or agency	11	89	111
2018	11 to 20 years in current department or agency	11	89	103

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	733
2019	3 to 10 years in current department or agency	14	86	1099
2019	11 to 20 years in current department or agency	12	88	1060
2019	More than 20 years in current department or agency	8	92	690

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	12	11	3	3	33	17	66	12	733
2019	3 to 10 years in current department or agency	18	16	15	6	5	30	9	57	18	1099
2019	11 to 20 years in current department or agency	19	19	18	7	4	26	7	56	17	1060
2019	More than 20 years in current department or agency	24	23	18	4	2	25	4	67	8	695
2018	Less than 3 years in current department or agency	23	12	11	2	1	40	11	71	6	907
2018	3 to 10 years in current department or agency	18	19	16	5	6	30	7	58	17	1000
2018	11 to 20 years in current department or agency	18	22	19	7	4	24	6	57	15	1020
2018	More than 20 years in current department or agency	23	26	16	4	3	26	2	68	10	614
2017	Less than 3 years in current department or agency	23	12	10	2	2	38	13	71	8	928
2017	3 to 10 years in current department or agency	19	17	16	5	4	30	9	59	15	1210
2017	11 to 20 years in current department or agency	21	21	16	5	4	26	7	62	14	1244
2017	More than 20 years in current department or agency	25	24	17	3	2	25	4	69	7	723
2014	Less than 3 years in current department or agency	16	10	11	2	2	39	19	63	10	614
2014	3 to 10 years in current department or agency	17	19	15	5	4	30	11	61	14	1337
2014	11 to 20 years in current department or agency	19	19	16	4	3	32	7	63	11	1247
2014	More than 20 years in current department or agency	23	24	18	4	1	26	4	68	7	668

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	27	11	3	2	12	2	81	6	734
2019	3 to 10 years in current department or agency	34	32	13	4	4	10	2	76	9	1101
2019	11 to 20 years in current department or agency	39	36	13	4	2	4	1	79	7	1061
2019	More than 20 years in current department or agency	46	35	11	3	2	4	0	84	5	696
2018	Less than 3 years in current department or agency	42	28	10	2	1	15	2	84	4	909
2018	3 to 10 years in current department or agency	33	33	16	6	3	8	1	72	10	999
2018	11 to 20 years in current department or agency	37	36	15	4	3	4	0	77	7	1024
2018	More than 20 years in current department or agency	41	39	12	3	1	4	0	83	4	613
2017	Less than 3 years in current department or agency	41	27	9	2	2	18	2	85	4	926
2017	3 to 10 years in current department or agency	35	32	12	4	3	11	2	77	9	1212
2017	11 to 20 years in current department or agency	39	37	13	3	3	5	0	79	7	1241
2017	More than 20 years in current department or agency	43	37	11	3	1	4	1	85	4	721
2014	Less than 3 years in current department or agency	31	23	11	3	1	24	6	78	5	613
2014	3 to 10 years in current department or agency	32	33	16	3	2	12	1	75	6	1338
2014	11 to 20 years in current department or agency	35	37	14	3	1	10	1	80	5	1248
2014	More than 20 years in current department or agency	39	39	12	3	0	7	0	84	3	665

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	733
2019	3 to 10 years in current department or agency	5	95	1099
2019	11 to 20 years in current department or agency	6	94	1059
2019	More than 20 years in current department or agency	3	97	689
2018	Less than 3 years in current department or agency	3	97	912
2018	3 to 10 years in current department or agency	6	94	1002
2018	11 to 20 years in current department or agency	5	95	1022
2018	More than 20 years in current department or agency	4	96	618

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	57
2019	11 to 20 years in current department or agency	37	63	60
2018	Less than 3 years in current department or agency	31	69	31
2018	3 to 10 years in current department or agency	32	68	57
2018	11 to 20 years in current department or agency	31	69	50
2018	More than 20 years in current department or agency	31	69	23

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	73	27	57
2019	11 to 20 years in current department or agency	81	19	60
2018	Less than 3 years in current department or agency	62	38	31
2018	3 to 10 years in current department or agency	88	12	57
2018	11 to 20 years in current department or agency	77	23	50
2018	More than 20 years in current department or agency	77	23	23

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	23
2019	3 to 10 years in current department or agency	100	57
2019	11 to 20 years in current department or agency	100	60
2019	More than 20 years in current department or agency	100	19
2018	Less than 3 years in current department or agency	100	31
2018	More than 20 years in current department or agency	100	23

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	23
2019	More than 20 years in current department or agency	0	100	19

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	57
2018	Less than 3 years in current department or agency	0	100	31

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	23
2019	More than 20 years in current department or agency	0	100	19

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	56
2019	11 to 20 years in current department or agency	17	83	60
2018	3 to 10 years in current department or agency	30	70	57
2018	11 to 20 years in current department or agency	20	80	51

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	56
2019	11 to 20 years in current department or agency	23	77	60
2018	3 to 10 years in current department or agency	21	79	57
2018	11 to 20 years in current department or agency	17	83	51

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	56
2019	11 to 20 years in current department or agency	10	90	60
2018	3 to 10 years in current department or agency	9	91	57
2018	11 to 20 years in current department or agency	12	88	51

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	56
2019	11 to 20 years in current department or agency	8	92	60
2018	Less than 3 years in current department or agency	0	100	31
2018	3 to 10 years in current department or agency	10	90	57

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	22
2019	3 to 10 years in current department or agency	27	73	56
2019	11 to 20 years in current department or agency	27	73	60
2019	More than 20 years in current department or agency	43	57	18
2018	Less than 3 years in current department or agency	16	84	31
2018	3 to 10 years in current department or agency	34	66	57
2018	11 to 20 years in current department or agency	26	74	51
2018	More than 20 years in current department or agency	57	43	23

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	23	77	22
2019	3 to 10 years in current department or agency	23	77	56
2019	11 to 20 years in current department or agency	15	85	60
2019	More than 20 years in current department or agency	28	72	18
2018	3 to 10 years in current department or agency	29	71	57
2018	11 to 20 years in current department or agency	20	80	51

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	22
2019	More than 20 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	31
2018	More than 20 years in current department or agency	100	23

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	22
2019	More than 20 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	31
2018	More than 20 years in current department or agency	100	23

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	56
2018	3 to 10 years in current department or agency	8	92	57
2018	More than 20 years in current department or agency	0	100	23

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	56
2019	11 to 20 years in current department or agency	8	92	60
2018	3 to 10 years in current department or agency	32	68	57
2018	11 to 20 years in current department or agency	16	84	51

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	56
2019	11 to 20 years in current department or agency	20	80	60
2018	3 to 10 years in current department or agency	22	78	57
2018	11 to 20 years in current department or agency	21	79	51

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	22
2019	3 to 10 years in current department or agency	100	56
2019	11 to 20 years in current department or agency	100	60
2019	More than 20 years in current department or agency	100	18
2018	Less than 3 years in current department or agency	100	31
2018	3 to 10 years in current department or agency	100	57

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	56
2019	11 to 20 years in current department or agency	29	71	60
2018	Less than 3 years in current department or agency	24	76	31
2018	3 to 10 years in current department or agency	12	88	57
2018	11 to 20 years in current department or agency	19	81	51
2018	More than 20 years in current department or agency	32	68	23

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	32	68	22
2019	3 to 10 years in current department or agency	41	59	55
2019	11 to 20 years in current department or agency	28	72	60
2019	More than 20 years in current department or agency	38	62	18
2018	Less than 3 years in current department or agency	31	69	31
2018	3 to 10 years in current department or agency	30	70	57
2018	11 to 20 years in current department or agency	36	64	51
2018	More than 20 years in current department or agency	42	58	23

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	55
2019	11 to 20 years in current department or agency	15	85	60
2018	11 to 20 years in current department or agency	13	87	51
2018	More than 20 years in current department or agency	26	74	23

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	12	88	60
2018	11 to 20 years in current department or agency	10	90	51

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	55
2019	11 to 20 years in current department or agency	16	84	60
2018	3 to 10 years in current department or agency	21	79	57

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	10	90	60
2018	Less than 3 years in current department or agency	0	100	31

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	10	90	60
2019	More than 20 years in current department or agency	0	100	18
2018	11 to 20 years in current department or agency	10	90	51

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	55
2019	11 to 20 years in current department or agency	10	90	60
2018	Less than 3 years in current department or agency	24	76	31

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	50	50	22
2019	3 to 10 years in current department or agency	46	54	55
2019	11 to 20 years in current department or agency	52	48	60
2019	More than 20 years in current department or agency	45	55	18
2018	Less than 3 years in current department or agency	36	64	31
2018	3 to 10 years in current department or agency	51	49	57
2018	11 to 20 years in current department or agency	43	57	51
2018	More than 20 years in current department or agency	40	60	23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	732
2019	3 to 10 years in current department or agency	7	93	1100
2019	11 to 20 years in current department or agency	6	94	1060
2019	More than 20 years in current department or agency	4	96	692

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	12	11	2	2	35	16	70	7	733
2019	3 to 10 years in current department or agency	20	16	16	3	3	34	9	63	10	1098
2019	11 to 20 years in current department or agency	21	17	19	3	3	31	7	61	9	1061
2019	More than 20 years in current department or agency	25	21	16	3	1	30	4	69	7	693
2018	Less than 3 years in current department or agency	23	13	11	1	1	41	10	74	4	910
2018	3 to 10 years in current department or agency	19	19	16	3	3	35	6	63	9	999
2018	11 to 20 years in current department or agency	19	22	19	3	2	29	5	63	8	1021
2018	More than 20 years in current department or agency	25	22	16	2	2	30	3	70	5	617
2017	Less than 3 years in current department or agency	26	12	9	1	2	40	11	76	6	928
2017	3 to 10 years in current department or agency	18	18	15	3	2	36	9	65	8	1211
2017	11 to 20 years in current department or agency	21	20	16	2	2	33	6	67	7	1246
2017	More than 20 years in current department or agency	26	20	16	2	2	30	5	70	5	721
2014	Less than 3 years in current department or agency	19	12	9	1	1	42	15	74	5	614
2014	3 to 10 years in current department or agency	17	19	15	2	2	36	9	65	7	1336
2014	11 to 20 years in current department or agency	18	20	16	2	1	36	6	67	5	1248
2014	More than 20 years in current department or agency	24	22	14	1	0	34	4	74	2	667

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	25	11	2	2	14	2	82	5	730
2019	3 to 10 years in current department or agency	37	30	13	3	2	12	2	79	6	1100
2019	11 to 20 years in current department or agency	38	34	15	3	2	7	1	79	5	1059
2019	More than 20 years in current department or agency	49	33	10	3	1	5	1	86	3	695
2018	Less than 3 years in current department or agency	43	26	9	1	1	18	2	86	3	911
2018	3 to 10 years in current department or agency	34	31	17	3	3	12	1	74	7	997
2018	11 to 20 years in current department or agency	38	37	14	3	2	6	1	80	5	1026
2018	More than 20 years in current department or agency	42	38	12	2	2	4	0	84	4	619
2017	Less than 3 years in current department or agency	44	25	6	2	1	19	2	88	4	929
2017	3 to 10 years in current department or agency	36	31	13	3	2	13	2	79	6	1208
2017	11 to 20 years in current department or agency	41	34	12	2	1	9	1	83	4	1245
2017	More than 20 years in current department or agency	45	34	10	2	1	7	1	86	3	721
2014	Less than 3 years in current department or agency	37	25	7	1	1	24	5	87	2	614
2014	3 to 10 years in current department or agency	33	33	15	2	1	15	1	78	4	1335
2014	11 to 20 years in current department or agency	36	35	14	2	1	11	1	81	3	1249
2014	More than 20 years in current department or agency	37	41	10	1	0	9	1	87	2	667

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	31	13	7	8	0	1	71	15	731
2019	3 to 10 years in current department or agency	47	29	13	6	4	0	1	78	9	1101
2019	11 to 20 years in current department or agency	50	28	12	4	4	0	2	80	8	1063
2019	More than 20 years in current department or agency	53	30	9	4	2	0	1	85	6	692
2018	Less than 3 years in current department or agency	39	29	15	7	7	1	1	70	14	908
2018	3 to 10 years in current department or agency	41	29	18	6	5	0	1	71	11	1000
2018	11 to 20 years in current department or agency	46	29	13	5	3	0	2	78	9	1019
2018	More than 20 years in current department or agency	49	25	15	5	3	0	2	76	8	617
2017	Less than 3 years in current department or agency	30	27	19	10	12	0	2	59	22	926
2017	3 to 10 years in current department or agency	39	27	18	8	5	0	2	68	14	1208
2017	11 to 20 years in current department or agency	43	28	13	8	5	0	3	73	13	1247
2017	More than 20 years in current department or agency	49	24	15	5	5	0	2	75	9	723

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	31	23	7	6	0	0	64	13	732
2019	3 to 10 years in current department or agency	21	32	27	13	7	0	1	53	20	1100
2019	11 to 20 years in current department or agency	18	29	26	15	11	0	1	48	26	1058
2019	More than 20 years in current department or agency	19	29	25	13	13	0	0	48	26	691
2018	Less than 3 years in current department or agency	32	32	21	8	3	1	1	66	12	909
2018	3 to 10 years in current department or agency	17	31	26	15	9	0	1	49	25	998
2018	11 to 20 years in current department or agency	15	27	28	19	11	0	1	42	30	1023
2018	More than 20 years in current department or agency	14	28	28	19	11	0	0	42	30	615
2017	Less than 3 years in current department or agency	35	32	20	6	4	0	2	69	11	930
2017	3 to 10 years in current department or agency	20	33	26	14	7	0	1	53	20	1211
2017	11 to 20 years in current department or agency	16	27	28	16	11	0	1	44	27	1246
2017	More than 20 years in current department or agency	17	30	27	14	10	0	1	48	25	721

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	29	16	5	4	0	1	75	9	732
2019	3 to 10 years in current department or agency	33	33	18	9	6	0	1	67	15	1092
2019	11 to 20 years in current department or agency	27	31	22	11	7	0	1	59	19	1060
2019	More than 20 years in current department or agency	23	32	22	12	9	0	1	56	22	690
2018	Less than 3 years in current department or agency	45	29	15	5	2	2	2	77	8	908
2018	3 to 10 years in current department or agency	26	35	21	9	6	0	1	63	15	997
2018	11 to 20 years in current department or agency	20	30	25	16	7	0	2	51	24	1020
2018	More than 20 years in current department or agency	18	31	29	15	7	0	1	49	22	615
2017	Less than 3 years in current department or agency	49	27	12	5	3	0	3	79	9	928
2017	3 to 10 years in current department or agency	27	35	20	10	5	0	2	64	16	1202
2017	11 to 20 years in current department or agency	23	29	25	13	7	0	2	53	21	1242
2017	More than 20 years in current department or agency	20	34	25	14	5	0	2	55	19	720

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	25	18	8	6	1	1	68	15	729
2019	3 to 10 years in current department or agency	24	28	23	13	9	1	2	54	23	1097
2019	11 to 20 years in current department or agency	18	29	24	16	11	1	1	48	28	1055
2019	More than 20 years in current department or agency	19	28	23	16	11	1	1	49	28	691
2018	Less than 3 years in current department or agency	45	22	16	9	3	2	2	70	13	905
2018	3 to 10 years in current department or agency	22	29	24	13	10	1	1	53	23	996
2018	11 to 20 years in current department or agency	18	25	26	18	11	1	1	43	30	1016
2018	More than 20 years in current department or agency	18	27	28	17	9	0	1	45	27	614
2017	Less than 3 years in current department or agency	44	24	15	9	4	1	3	71	13	928
2017	3 to 10 years in current department or agency	24	29	21	14	9	1	3	54	24	1212
2017	11 to 20 years in current department or agency	17	26	26	17	11	1	2	45	28	1243
2017	More than 20 years in current department or agency	21	26	25	14	8	1	4	50	24	722

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	17	8	3	1	0	4	88	4	731
2019	3 to 10 years in current department or agency	60	19	10	3	3	0	5	84	6	1097
2019	11 to 20 years in current department or agency	50	22	10	5	4	0	7	78	11	1058
2019	More than 20 years in current department or agency	49	23	11	7	5	0	6	76	12	688
2018	Less than 3 years in current department or agency	70	16	6	2	1	1	4	90	3	908
2018	3 to 10 years in current department or agency	52	24	11	3	3	0	6	82	7	999
2018	11 to 20 years in current department or agency	44	24	14	6	4	0	8	74	11	1019
2018	More than 20 years in current department or agency	44	22	13	8	5	0	9	72	14	615
2017	Less than 3 years in current department or agency	64	15	6	2	1	1	10	89	4	927
2017	3 to 10 years in current department or agency	48	26	10	4	2	0	9	82	7	1207
2017	11 to 20 years in current department or agency	41	26	12	6	4	1	11	75	12	1244
2017	More than 20 years in current department or agency	40	25	14	7	4	0	10	73	12	722

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	29	16	7	5	0	0	71	13	731
2019	3 to 10 years in current department or agency	37	30	19	7	6	0	1	67	13	1094
2019	11 to 20 years in current department or agency	30	30	21	11	7	0	1	61	18	1062
2019	More than 20 years in current department or agency	35	32	18	8	5	0	1	68	13	692
2018	Less than 3 years in current department or agency	47	27	15	6	4	1	1	75	10	910
2018	3 to 10 years in current department or agency	34	27	22	9	7	0	0	62	16	1001
2018	11 to 20 years in current department or agency	28	29	22	12	9	0	1	57	21	1023
2018	More than 20 years in current department or agency	30	30	21	11	6	0	1	61	18	616
2017	Less than 3 years in current department or agency	43	30	14	6	5	0	1	74	11	923
2017	3 to 10 years in current department or agency	31	33	20	10	6	0	1	65	15	1206
2017	11 to 20 years in current department or agency	27	31	24	10	7	0	1	59	17	1243
2017	More than 20 years in current department or agency	33	31	20	9	4	0	1	66	14	722

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	32	16	5	3	1	1	75	8	733
2019	3 to 10 years in current department or agency	30	38	19	6	5	1	1	69	11	1094
2019	11 to 20 years in current department or agency	27	39	21	8	4	0	1	67	12	1054
2019	More than 20 years in current department or agency	29	38	22	7	3	0	1	67	11	692
2018	Less than 3 years in current department or agency	44	30	16	5	2	2	1	76	7	909
2018	3 to 10 years in current department or agency	30	35	21	8	4	0	1	66	12	1001
2018	11 to 20 years in current department or agency	23	37	24	8	6	1	1	61	14	1019
2018	More than 20 years in current department or agency	22	42	24	8	3	0	1	65	11	618
2017	Less than 3 years in current department or agency	42	29	17	7	2	1	2	73	10	922
2017	3 to 10 years in current department or agency	30	36	19	9	5	0	2	67	14	1209
2017	11 to 20 years in current department or agency	29	35	21	8	5	1	2	65	14	1243
2017	More than 20 years in current department or agency	30	36	21	7	4	1	2	68	11	718

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	32	18	6	4	0	1	71	10	733
2019	3 to 10 years in current department or agency	25	35	20	12	6	1	1	61	19	1094
2019	11 to 20 years in current department or agency	19	34	26	12	8	0	1	54	20	1057
2019	More than 20 years in current department or agency	21	33	24	14	8	0	1	54	21	696
2018	Less than 3 years in current department or agency	41	32	17	5	3	2	2	75	8	909
2018	3 to 10 years in current department or agency	25	33	24	11	5	0	1	59	17	997
2018	11 to 20 years in current department or agency	19	31	26	16	7	0	1	50	23	1022
2018	More than 20 years in current department or agency	17	36	29	11	7	0	0	53	18	612
2017	Less than 3 years in current department or agency	44	30	15	5	3	1	2	76	8	923
2017	3 to 10 years in current department or agency	26	35	20	11	6	0	1	62	17	1208
2017	11 to 20 years in current department or agency	20	36	24	13	6	0	1	56	19	1246
2017	More than 20 years in current department or agency	21	38	21	11	7	0	1	60	18	720

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	29	19	7	6	1	0	68	13	729
2019	3 to 10 years in current department or agency	32	34	18	9	6	1	1	66	15	1097
2019	11 to 20 years in current department or agency	29	33	21	9	7	0	1	63	16	1060
2019	More than 20 years in current department or agency	28	37	19	9	6	0	0	66	15	693
2018	Less than 3 years in current department or agency	39	29	17	9	3	1	1	70	12	909
2018	3 to 10 years in current department or agency	30	34	20	9	6	0	1	65	15	994
2018	11 to 20 years in current department or agency	24	34	23	12	6	0	1	59	19	1021
2018	More than 20 years in current department or agency	28	34	23	9	5	0	1	63	14	616
2017	Less than 3 years in current department or agency	38	30	17	9	4	0	2	70	13	922
2017	3 to 10 years in current department or agency	31	33	18	10	6	0	1	65	17	1208
2017	11 to 20 years in current department or agency	30	34	20	10	5	0	2	65	15	1244
2017	More than 20 years in current department or agency	34	35	18	8	4	1	1	70	12	719

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	23	11	6	5	1	1	78	11	731
2019	3 to 10 years in current department or agency	45	28	13	7	5	0	1	75	12	1095
2019	11 to 20 years in current department or agency	41	28	15	7	7	0	1	71	14	1057
2019	More than 20 years in current department or agency	45	31	13	7	3	0	1	77	10	694

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	29	17	7	3	0	1	73	10	730
2019	3 to 10 years in current department or agency	37	33	18	7	4	1	1	71	11	1095
2019	11 to 20 years in current department or agency	33	30	20	9	5	0	1	65	14	1060
2019	More than 20 years in current department or agency	33	31	18	12	4	0	1	65	17	695
2018	Less than 3 years in current department or agency	39	34	16	5	2	1	1	76	8	904
2018	3 to 10 years in current department or agency	32	35	21	8	3	0	1	67	11	999
2018	11 to 20 years in current department or agency	29	32	20	11	6	0	1	62	18	1018
2018	More than 20 years in current department or agency	26	35	21	12	4	1	1	62	16	614
2017	Less than 3 years in current department or agency	42	33	15	6	3	0	1	75	9	925
2017	3 to 10 years in current department or agency	35	33	17	8	3	1	2	71	11	1204
2017	11 to 20 years in current department or agency	31	34	18	9	5	1	2	66	15	1241
2017	More than 20 years in current department or agency	29	33	20	10	4	1	2	64	14	712

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	20	9	3	3	0	1	85	6	730
2019	3 to 10 years in current department or agency	57	23	10	5	3	0	2	82	7	1096
2019	11 to 20 years in current department or agency	56	23	10	5	3	0	3	81	9	1054
2019	More than 20 years in current department or agency	56	26	9	3	3	0	2	84	7	693
2018	Less than 3 years in current department or agency	63	19	9	4	2	1	2	84	6	903
2018	3 to 10 years in current department or agency	53	23	11	5	5	0	3	78	10	995
2018	11 to 20 years in current department or agency	51	22	13	7	4	0	3	76	11	1020
2018	More than 20 years in current department or agency	51	26	12	6	3	0	2	78	10	614
2017	Less than 3 years in current department or agency	58	21	12	4	3	0	3	82	7	929
2017	3 to 10 years in current department or agency	55	24	11	5	3	0	2	81	8	1205
2017	11 to 20 years in current department or agency	54	23	11	5	4	0	3	79	9	1244
2017	More than 20 years in current department or agency	54	24	11	6	3	0	2	80	9	722

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	9	3	1	1	1	6	94	2	730
2019	3 to 10 years in current department or agency	74	10	4	1	1	1	8	93	3	1098
2019	11 to 20 years in current department or agency	75	10	4	1	1	1	8	93	2	1057
2019	More than 20 years in current department or agency	77	12	3	1	1	0	7	95	2	692
2018	Less than 3 years in current department or agency	80	10	3	1	0	1	5	95	1	908
2018	3 to 10 years in current department or agency	73	11	6	2	1	1	7	90	3	996
2018	11 to 20 years in current department or agency	72	12	5	1	2	1	6	91	3	1016
2018	More than 20 years in current department or agency	73	14	5	1	0	1	5	93	2	616

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	80	8	4	2	2	1	3	91	4	730
2019	3 to 10 years in current department or agency	76	11	3	2	3	1	3	91	6	1101
2019	11 to 20 years in current department or agency	73	11	5	3	4	1	3	88	7	1061
2019	More than 20 years in current department or agency	81	9	4	2	2	0	2	92	4	688
2018	Less than 3 years in current department or agency	84	6	3	1	1	1	3	94	2	906
2018	3 to 10 years in current department or agency	73	11	5	2	5	1	3	88	7	997
2018	11 to 20 years in current department or agency	72	12	5	3	3	1	4	89	6	1023
2018	More than 20 years in current department or agency	78	11	5	1	2	1	4	92	3	612
2017	Less than 3 years in current department or agency	80	8	3	2	3	1	4	92	5	926
2017	3 to 10 years in current department or agency	73	12	5	3	3	1	3	88	7	1208
2017	11 to 20 years in current department or agency	75	12	4	2	3	1	4	90	6	1241
2017	More than 20 years in current department or agency	78	10	3	2	2	1	5	93	4	721

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	19	6	2	2	0	1	90	4	731
2019	3 to 10 years in current department or agency	62	24	8	3	2	0	1	87	5	1097
2019	11 to 20 years in current department or agency	58	26	8	3	3	0	2	86	6	1059
2019	More than 20 years in current department or agency	62	25	8	3	1	0	1	88	4	688
2018	Less than 3 years in current department or agency	73	15	7	2	1	1	1	90	3	910
2018	3 to 10 years in current department or agency	58	23	10	4	3	0	2	83	7	997
2018	11 to 20 years in current department or agency	54	29	10	4	2	0	1	84	6	1023
2018	More than 20 years in current department or agency	59	28	10	3	1	0	1	87	3	619
2017	Less than 3 years in current department or agency	69	18	6	3	1	0	3	90	4	929
2017	3 to 10 years in current department or agency	59	24	8	3	2	0	3	87	6	1206
2017	11 to 20 years in current department or agency	57	26	9	3	2	0	3	85	5	1244
2017	More than 20 years in current department or agency	59	24	10	3	1	0	3	86	4	722

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	16	7	3	2	0	1	88	5	731
2019	3 to 10 years in current department or agency	64	17	9	3	5	1	2	83	8	1092
2019	11 to 20 years in current department or agency	58	21	9	5	5	0	2	81	10	1057
2019	More than 20 years in current department or agency	64	20	9	4	2	0	1	85	6	689
2018	Less than 3 years in current department or agency	74	13	7	3	1	1	1	89	4	907
2018	3 to 10 years in current department or agency	60	19	8	5	5	1	2	81	10	996
2018	11 to 20 years in current department or agency	53	25	11	6	5	0	1	79	10	1018
2018	More than 20 years in current department or agency	57	24	12	4	3	0	0	81	7	616
2017	Less than 3 years in current department or agency	71	14	5	3	4	0	3	88	7	928
2017	3 to 10 years in current department or agency	61	19	8	4	5	0	3	82	9	1210
2017	11 to 20 years in current department or agency	60	20	8	5	4	0	3	83	9	1246
2017	More than 20 years in current department or agency	62	19	9	3	3	0	3	84	7	721

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	8	1	1	1	0	22	96	2	728
2019	3 to 10 years in current department or agency	60	11	5	2	1	1	19	90	4	1098
2019	11 to 20 years in current department or agency	53	18	7	3	2	0	17	85	6	1051
2019	More than 20 years in current department or agency	54	17	9	3	2	0	15	85	5	687
2018	Less than 3 years in current department or agency	67	6	2	1	0	1	24	97	1	903
2018	3 to 10 years in current department or agency	55	12	6	2	1	0	23	89	4	993
2018	11 to 20 years in current department or agency	49	21	8	3	1	0	18	85	5	1016
2018	More than 20 years in current department or agency	52	23	9	2	1	0	14	86	4	614
2017	Less than 3 years in current department or agency	65	6	3	2	1	0	24	94	3	921
2017	3 to 10 years in current department or agency	57	14	4	2	1	0	22	91	3	1209
2017	11 to 20 years in current department or agency	51	19	7	3	2	1	18	86	5	1241
2017	More than 20 years in current department or agency	52	20	7	2	1	0	17	88	4	718

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	11	4	1	1	1	6	94	2	730
2019	3 to 10 years in current department or agency	75	13	5	1	0	1	5	94	1	1099
2019	11 to 20 years in current department or agency	71	16	4	1	1	0	7	94	2	1055
2019	More than 20 years in current department or agency	76	15	4	1	0	0	5	95	1	690
2018	Less than 3 years in current department or agency	78	10	4	1	0	1	6	94	1	908
2018	3 to 10 years in current department or agency	70	15	6	1	1	0	7	92	2	997
2018	11 to 20 years in current department or agency	69	17	5	1	1	0	7	92	2	1022
2018	More than 20 years in current department or agency	68	19	5	1	0	0	6	93	1	616
2017	Less than 3 years in current department or agency	77	10	4	1	0	0	7	94	2	922
2017	3 to 10 years in current department or agency	69	14	4	1	1	0	10	93	2	1207
2017	11 to 20 years in current department or agency	69	15	5	1	0	0	10	93	2	1236
2017	More than 20 years in current department or agency	71	14	4	1	0	0	9	94	1	715

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	12	6	4	6	0	3	85	9	732
2019	3 to 10 years in current department or agency	76	12	4	2	2	1	3	91	5	1100
2019	11 to 20 years in current department or agency	75	14	4	1	2	1	3	92	4	1060
2019	More than 20 years in current department or agency	82	12	2	0	1	0	4	97	1	689
2018	Less than 3 years in current department or agency	70	11	8	4	4	1	2	84	8	910
2018	3 to 10 years in current department or agency	73	11	7	2	4	0	3	87	6	997
2018	11 to 20 years in current department or agency	76	13	5	2	1	0	3	92	3	1021
2018	More than 20 years in current department or agency	80	13	3	1	1	0	2	95	2	616
2017	Less than 3 years in current department or agency	59	15	9	5	9	0	3	77	14	930
2017	3 to 10 years in current department or agency	68	16	5	3	4	1	4	88	7	1209
2017	11 to 20 years in current department or agency	72	16	4	1	2	1	4	92	3	1243
2017	More than 20 years in current department or agency	77	12	3	1	1	1	4	94	3	720

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	25	14	4	2	0	1	79	7	731
2019	3 to 10 years in current department or agency	53	27	12	4	2	1	2	82	6	1099
2019	11 to 20 years in current department or agency	49	28	13	5	2	0	3	80	7	1057
2019	More than 20 years in current department or agency	56	28	10	3	2	0	1	85	5	689
2018	Less than 3 years in current department or agency	52	25	14	4	2	1	2	80	6	906
2018	3 to 10 years in current department or agency	50	28	14	4	2	0	2	79	6	998
2018	11 to 20 years in current department or agency	45	30	15	4	3	1	2	77	7	1018
2018	More than 20 years in current department or agency	50	31	13	3	2	0	1	82	5	616
2017	Less than 3 years in current department or agency	52	28	12	4	2	0	2	82	6	929
2017	3 to 10 years in current department or agency	49	30	11	5	2	0	3	82	7	1207
2017	11 to 20 years in current department or agency	49	29	13	4	2	0	2	80	7	1241
2017	More than 20 years in current department or agency	53	27	11	4	2	1	2	82	6	722

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	38	26	7	3	0	0	63	10	733
2019	3 to 10 years in current department or agency	20	35	33	8	3	0	0	56	11	1100
2019	11 to 20 years in current department or agency	15	33	35	12	5	0	0	49	16	1063
2019	More than 20 years in current department or agency	16	34	33	13	3	0	0	51	16	688
2018	Less than 3 years in current department or agency	30	41	23	5	1	1	0	71	5	909
2018	3 to 10 years in current department or agency	17	38	30	12	3	0	0	55	15	1001
2018	11 to 20 years in current department or agency	15	29	37	15	4	0	0	44	19	1022
2018	More than 20 years in current department or agency	15	31	36	15	3	0	0	46	18	619
2017	Less than 3 years in current department or agency	21	43	26	6	3	0	1	65	9	929
2017	3 to 10 years in current department or agency	14	34	36	11	3	0	0	49	14	1213
2017	11 to 20 years in current department or agency	10	30	39	14	6	0	1	41	20	1246
2017	More than 20 years in current department or agency	14	29	40	11	5	0	1	43	16	724

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	14	37	27	16	0	0	43	20	728
2019	3 to 10 years in current department or agency	8	15	37	26	13	0	0	39	23	1098
2019	11 to 20 years in current department or agency	9	19	37	25	9	0	0	34	28	1059
2019	More than 20 years in current department or agency	7	20	37	25	11	0	0	36	27	686
2018	Less than 3 years in current department or agency	5	10	31	32	22	0	1	54	14	909
2018	3 to 10 years in current department or agency	8	15	37	29	10	0	0	40	23	990
2018	11 to 20 years in current department or agency	9	20	39	24	8	0	0	32	29	1016
2018	More than 20 years in current department or agency	7	20	42	23	8	0	0	31	26	612
2017	Less than 3 years in current department or agency	4	10	30	33	22	0	0	55	15	930
2017	3 to 10 years in current department or agency	6	16	40	25	12	0	0	38	22	1208
2017	11 to 20 years in current department or agency	7	18	40	23	9	1	1	33	26	1246
2017	More than 20 years in current department or agency	5	19	39	24	11	1	1	36	24	724

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	42	11	5	3	4	0	80	8	733
2019	3 to 10 years in current department or agency	33	42	14	6	2	2	0	77	8	1100
2019	11 to 20 years in current department or agency	34	45	14	5	2	1	0	80	7	1058
2019	More than 20 years in current department or agency	39	44	10	4	1	1	0	85	5	688
2018	Less than 3 years in current department or agency	36	38	13	5	1	7	0	80	6	910
2018	3 to 10 years in current department or agency	32	43	13	6	3	2	0	77	9	1001
2018	11 to 20 years in current department or agency	32	45	15	5	2	1	0	78	8	1024
2018	More than 20 years in current department or agency	36	49	10	3	2	0	0	85	5	616
2017	Less than 3 years in current department or agency	25	36	15	8	5	11	1	69	14	929
2017	3 to 10 years in current department or agency	22	43	18	9	4	4	0	68	13	1212
2017	11 to 20 years in current department or agency	25	48	15	6	4	3	0	75	10	1247
2017	More than 20 years in current department or agency	31	45	13	4	3	5	0	80	7	722

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	38	13	7	4	3	0	76	11	732
2019	3 to 10 years in current department or agency	28	41	16	8	4	2	1	71	13	1102
2019	11 to 20 years in current department or agency	26	40	17	10	5	2	0	67	15	1062
2019	More than 20 years in current department or agency	30	42	15	8	4	1	0	74	11	693
2018	Less than 3 years in current department or agency	42	36	12	4	2	3	0	81	6	910
2018	3 to 10 years in current department or agency	31	38	16	8	5	1	0	70	13	1000
2018	11 to 20 years in current department or agency	24	41	18	11	5	2	0	66	16	1024
2018	More than 20 years in current department or agency	30	43	14	8	4	1	0	74	12	622
2017	Less than 3 years in current department or agency	35	40	12	6	3	4	0	78	10	931
2017	3 to 10 years in current department or agency	23	40	18	11	6	2	0	65	17	1210
2017	11 to 20 years in current department or agency	21	45	17	10	6	2	0	67	16	1245
2017	More than 20 years in current department or agency	26	45	17	5	5	2	0	73	10	725

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	732
2019	3 to 10 years in current department or agency	13	87	1099
2019	11 to 20 years in current department or agency	14	86	1062
2019	More than 20 years in current department or agency	10	90	693
2017	Less than 3 years in current department or agency	12	88	929
2017	3 to 10 years in current department or agency	14	86	1210
2017	11 to 20 years in current department or agency	14	86	1244
2017	More than 20 years in current department or agency	10	90	721
2014	Less than 3 years in current department or agency	11	89	613
2014	3 to 10 years in current department or agency	12	88	1336
2014	11 to 20 years in current department or agency	9	91	1245
2014	More than 20 years in current department or agency	8	92	668

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	84	16	81
2019	3 to 10 years in current department or agency	91	9	146
2019	11 to 20 years in current department or agency	83	17	151
2019	More than 20 years in current department or agency	87	13	69
2017	Less than 3 years in current department or agency	83	17	105
2017	3 to 10 years in current department or agency	78	22	169
2017	11 to 20 years in current department or agency	84	16	176
2017	More than 20 years in current department or agency	80	20	74
2014	Less than 3 years in current department or agency	76	24	72
2014	3 to 10 years in current department or agency	82	18	161
2014	11 to 20 years in current department or agency	88	12	114
2014	More than 20 years in current department or agency	90	10	53

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	30	8	10	0	0	2	82	11	68
2019	3 to 10 years in current department or agency	52	30	4	7	7	0	0	82	14	131
2019	11 to 20 years in current department or agency	47	32	4	10	6	0	0	79	17	125
2019	More than 20 years in current department or agency	34	44	10	12	0	0	0	78	12	59
2017	Less than 3 years in current department or agency	52	33	7	5	3	0	0	85	8	87
2017	3 to 10 years in current department or agency	49	39	1	4	6	1	1	89	10	132
2017	11 to 20 years in current department or agency	48	37	5	7	3	0	0	85	10	147
2017	More than 20 years in current department or agency	55	33	4	4	5	0	0	88	9	59
2014	Less than 3 years in current department or agency	43	46	3	6	2	0	0	89	8	55
2014	3 to 10 years in current department or agency	58	28	4	8	2	0	0	86	10	132
2014	11 to 20 years in current department or agency	53	35	5	4	3	0	0	88	7	100
2014	More than 20 years in current department or agency	56	23	6	6	4	4	0	82	11	48

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	27	11	7	5	3	1	47	53	733
2019	3 to 10 years in current department or agency	43	36	11	4	2	3	1	45	55	1098
2019	11 to 20 years in current department or agency	53	32	7	2	1	4	1	56	44	1050
2019	More than 20 years in current department or agency	63	28	6	2	0	1	0	64	36	692
2018	Less than 3 years in current department or agency	50	22	10	6	4	5	2	54	46	912
2018	3 to 10 years in current department or agency	51	28	12	4	3	2	1	52	48	1001
2018	11 to 20 years in current department or agency	65	20	8	2	1	3	1	68	32	1021
2018	More than 20 years in current department or agency	69	20	7	2	0	2	1	71	29	621
2017	Less than 3 years in current department or agency	38	22	15	7	9	6	2	41	59	931
2017	3 to 10 years in current department or agency	47	25	13	5	3	5	1	51	49	1213
2017	11 to 20 years in current department or agency	58	20	8	3	2	7	1	63	37	1247
2017	More than 20 years in current department or agency	67	18	5	2	2	6	0	71	29	725

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	59	41	370
2019	3 to 10 years in current department or agency	31	69	574
2019	11 to 20 years in current department or agency	27	73	438
2019	More than 20 years in current department or agency	31	69	248

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	368
2019	3 to 10 years in current department or agency	82	18	570
2019	11 to 20 years in current department or agency	84	16	433
2019	More than 20 years in current department or agency	87	13	243
2018	Less than 3 years in current department or agency	63	37	397
2018	3 to 10 years in current department or agency	75	25	463
2018	11 to 20 years in current department or agency	73	27	311
2018	More than 20 years in current department or agency	73	27	175

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	28	13	13	12	2	7	57	28	365
2019	3 to 10 years in current department or agency	26	30	15	12	6	1	9	63	20	567
2019	11 to 20 years in current department or agency	26	30	15	7	5	3	13	68	15	436
2019	More than 20 years in current department or agency	32	27	13	4	4	2	18	74	10	243
2018	Less than 3 years in current department or agency	25	27	15	12	9	3	8	59	24	399
2018	3 to 10 years in current department or agency	22	32	16	12	9	1	9	59	23	465
2018	11 to 20 years in current department or agency	22	28	19	13	8	1	9	56	23	315
2018	More than 20 years in current department or agency	32	34	9	9	6	1	9	72	18	177
2017	Less than 3 years in current department or agency	18	28	11	19	14	2	9	51	36	498
2017	3 to 10 years in current department or agency	15	27	17	16	12	4	10	48	32	564
2017	11 to 20 years in current department or agency	16	27	17	14	10	4	12	51	29	427
2017	More than 20 years in current department or agency	21	22	14	8	8	3	24	59	22	197

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	19	14	16	23	4	11	38	45	365
2019	3 to 10 years in current department or agency	17	21	15	12	7	4	24	53	27	567
2019	11 to 20 years in current department or agency	17	20	11	10	7	6	29	57	26	432
2019	More than 20 years in current department or agency	21	25	14	5	3	4	28	67	12	243
2018	Less than 3 years in current department or agency	11	17	14	16	21	3	18	35	47	398
2018	3 to 10 years in current department or agency	11	23	17	11	11	3	23	47	30	465
2018	11 to 20 years in current department or agency	12	18	14	12	11	2	31	45	34	316
2018	More than 20 years in current department or agency	16	20	18	9	9	3	26	49	26	178
2017	Less than 3 years in current department or agency	8	16	10	20	26	5	16	30	57	497
2017	3 to 10 years in current department or agency	7	16	17	13	17	5	25	33	43	564
2017	11 to 20 years in current department or agency	9	15	14	13	12	7	29	38	40	426
2017	More than 20 years in current department or agency	10	13	17	11	7	5	38	40	31	196

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	16	10	6	5	1	8	77	12	727
2019	3 to 10 years in current department or agency	54	18	10	5	5	1	7	79	11	1090
2019	11 to 20 years in current department or agency	53	18	11	5	5	1	7	77	11	1058
2019	More than 20 years in current department or agency	57	18	10	5	4	0	7	80	9	689
2018	Less than 3 years in current department or agency	55	14	7	4	4	4	12	82	10	910
2018	3 to 10 years in current department or agency	60	13	9	5	5	1	6	79	11	999
2018	11 to 20 years in current department or agency	58	13	9	4	5	1	9	79	11	1020
2018	More than 20 years in current department or agency	58	17	8	6	3	0	8	82	10	617

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment