2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 49 39 5 6 2 0 0 87 8 253
2019 MA-02 63 30 0 8 0 0 0 93 8 40
2019 MA-03 54 30 5 6 5 0 0 84 11 63
2019 MA-04 52 35 6 6 0 0 0 88 6 48
2019 MA-05 37 50 5 5 3 0 0 87 8 60
2019 MA-06 42 42 8 8 0 0 0 83 8 24
2017 MA 38 46 5 8 2 0 0 84 11 270
2017 MA-01 84 16 0 0 0 0 0 100 0 12
2017 MA-02 29 58 4 8 0 0 0 88 8 24
2017 MA-03 38 46 3 10 2 0 0 84 12 89
2017 MA-04 39 48 7 7 0 0 0 86 7 44
2017 MA-05 37 47 6 6 3 0 0 84 10 62
2017 MA-06 26 48 9 17 0 0 0 74 17 23
2014 MA 50 41 4 3 2 0 0 92 5 252
2014 MA-02 79 21 0 0 0 0 0 100 0 14
2014 MA-03 53 38 4 1 4 0 0 91 5 102
2014 MA-04 48 43 2 7 0 0 0 91 7 44
2014 MA-05 39 53 5 3 0 0 0 92 3 62
2014 MA-06 60 33 7 0 0 0 0 93 0 15
2011 MA 63 31 1 4 1 0 0 94 4 267
2011 MA-02 73 20 7 0 0 0 0 93 0 15
2011 MA-03 67 30 1 1 1 0 0 97 2 104
2011 MA-04 63 32 2 2 0 0 0 95 2 41
2011 MA-05 57 31 1 10 0 0 0 88 10 68
2011 MA-06 59 37 0 0 4 0 0 96 4 27
2008 MA 67 30 1 2 0 0 0 97 2 283
2008 MA-02 61 39 0 0 0 0 0 100 0 23
2008 MA-03 63 35 0 2 0 0 0 98 2 95
2008 MA-04 76 24 0 0 0 0 0 100 0 38
2008 MA-05 71 21 4 4 0 0 0 92 4 73
2008 MA-06 61 39 0 0 0 0 0 100 0 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 49 23 11 12 4 0 1 73 16 254
2019 MA-02 68 18 3 5 5 0 3 87 10 40
2019 MA-03 63 16 8 10 3 0 0 79 13 63
2019 MA-04 56 29 6 6 2 0 0 85 8 48
2019 MA-05 38 25 20 13 3 0 2 63 17 61
2019 MA-06 8 33 21 33 4 0 0 42 38 24
2017 MA 55 22 10 9 3 0 0 77 13 270
2017 MA-01 92 8 0 0 0 0 0 100 0 12
2017 MA-02 75 17 8 0 0 0 0 92 0 24
2017 MA-03 65 17 9 7 2 0 0 82 9 89
2017 MA-04 45 25 16 7 7 0 0 70 14 44
2017 MA-05 47 26 11 10 6 0 0 73 16 62
2017 MA-06 30 22 9 35 0 0 4 55 36 23
2014 MA 49 24 12 13 2 0 1 73 15 252
2014 MA-02 79 14 7 0 0 0 0 93 0 14
2014 MA-03 64 23 5 6 2 0 1 87 8 102
2014 MA-04 45 23 20 11 0 0 0 68 11 44
2014 MA-05 31 21 19 24 3 0 2 52 28 62
2014 MA-06 20 47 7 20 7 0 0 67 27 15
2011 MA 47 25 12 12 3 0 0 72 15 267
2011 MA-02 93 0 7 0 0 0 0 93 0 15
2011 MA-03 61 24 7 8 1 0 0 85 9 104
2011 MA-04 49 22 17 12 0 0 0 71 12 41
2011 MA-05 26 26 18 22 6 0 1 54 28 68
2011 MA-06 19 37 22 15 7 0 0 56 22 27
2008 MA 45 28 10 11 5 0 0 73 17 283
2008 MA-02 57 35 0 9 0 0 0 91 9 23
2008 MA-03 64 22 7 4 2 0 0 86 6 95
2008 MA-04 34 37 13 13 3 0 0 71 16 38
2008 MA-05 33 21 16 19 11 0 0 53 30 73
2008 MA-06 11 46 18 14 11 0 0 57 25 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 37 4 9 2 0 0 84 11 254
2019 MA-02 60 33 3 5 0 0 0 93 5 40
2019 MA-03 37 46 6 8 3 0 0 83 11 63
2019 MA-04 52 35 4 8 0 0 0 88 8 48
2019 MA-05 44 36 3 11 5 0 0 80 16 61
2019 MA-06 42 33 4 17 4 0 0 75 21 24
2017 MA 42 37 10 6 5 0 0 79 12 270
2017 MA-01 76 24 0 0 0 0 0 100 0 12
2017 MA-02 42 42 8 8 0 0 0 83 8 24
2017 MA-03 36 37 12 9 6 0 0 73 15 89
2017 MA-04 50 32 9 7 2 0 0 82 9 44
2017 MA-05 40 44 8 0 8 0 0 84 8 62
2017 MA-06 39 43 9 4 4 0 0 83 9 23
2014 MA 54 38 5 2 1 0 0 91 4 252
2014 MA-02 64 21 14 0 0 0 0 86 0 14
2014 MA-03 51 39 5 3 2 0 0 90 5 102
2014 MA-04 64 27 7 2 0 0 0 91 2 44
2014 MA-05 50 44 3 2 2 0 0 94 3 62
2014 MA-06 60 33 7 0 0 0 0 93 0 15
2011 MA 53 37 6 3 1 0 0 90 4 267
2011 MA-02 60 33 7 0 0 0 0 93 0 15
2011 MA-03 50 40 6 4 0 0 0 90 4 104
2011 MA-04 63 34 2 0 0 0 0 98 0 41
2011 MA-05 51 35 7 4 1 0 0 87 6 68
2011 MA-06 44 41 7 4 4 0 0 85 7 27

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 33 43 10 11 2 0 1 76 13 254
2019 MA-02 40 43 10 5 0 0 3 85 5 40
2019 MA-03 41 33 11 6 6 0 2 76 13 63
2019 MA-04 38 44 4 10 2 0 2 83 13 48
2019 MA-05 25 48 11 16 0 0 0 72 16 61
2019 MA-06 13 54 13 17 4 0 0 67 21 24
2018 MA 38 47 7 6 1 0 1 86 7 238
2018 MA-02 63 22 7 7 0 0 0 85 7 27
2018 MA-03 38 43 10 6 3 0 0 81 9 68
2018 MA-04 41 52 5 0 0 0 2 95 0 44
2018 MA-05 26 62 7 5 0 0 0 89 5 61
2018 MA-06 32 47 5 16 0 0 0 79 16 19
2017 MA 44 45 6 4 1 0 1 89 5 269
2017 MA-01 48 44 0 8 0 0 0 92 8 12
2017 MA-02 46 33 13 4 0 0 4 83 4 24
2017 MA-03 40 47 2 8 1 0 1 89 9 89
2017 MA-04 50 48 2 0 0 0 0 98 0 44
2017 MA-05 44 48 6 0 2 0 0 92 2 62
2017 MA-06 55 27 18 0 0 0 0 82 0 22
2014 MA 52 43 3 2 0 0 0 95 2 251
2014 MA-02 71 21 7 0 0 0 0 93 0 14
2014 MA-03 55 42 2 1 0 0 0 97 1 102
2014 MA-04 50 43 5 2 0 0 0 93 2 44
2014 MA-05 45 48 3 3 0 0 0 94 3 62
2014 MA-06 40 53 7 0 0 0 0 93 0 15
2011 MA 50 42 4 2 0 0 2 94 2 266
2011 MA-02 73 27 0 0 0 0 0 100 0 15
2011 MA-03 51 41 5 2 0 0 1 93 2 103
2011 MA-04 39 56 2 0 0 0 2 98 0 41
2011 MA-05 50 38 7 1 1 0 1 90 3 68
2011 MA-06 59 30 0 7 0 0 4 92 8 27
2008 MA 45 46 6 4 0 0 0 90 4 284
2008 MA-02 63 38 0 0 0 0 0 100 0 24
2008 MA-03 40 49 5 4 1 0 0 89 5 95
2008 MA-04 50 47 3 0 0 0 0 97 0 38
2008 MA-05 44 45 7 4 0 0 0 89 4 73
2008 MA-06 46 29 14 11 0 0 0 75 11 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 34 3 3 1 0 0 93 4 253
2019 MA-02 53 43 3 0 0 3 0 97 0 40
2019 MA-03 56 37 0 5 3 0 0 92 8 63
2019 MA-04 58 33 4 4 0 0 0 92 4 48
2019 MA-05 63 28 5 2 2 0 0 92 3 60
2019 MA-06 67 25 4 4 0 0 0 92 4 24
2017 MA 63 32 2 3 0 0 0 95 3 270
2017 MA-01 76 24 0 0 0 0 0 100 0 12
2017 MA-02 83 8 4 4 0 0 0 92 4 24
2017 MA-03 57 38 0 4 0 0 0 96 4 89
2017 MA-04 66 27 5 0 2 0 0 93 2 44
2017 MA-05 65 32 2 2 0 0 0 97 2 62
2017 MA-06 61 39 0 0 0 0 0 100 0 23
2014 MA 57 37 3 2 0 1 0 95 2 252
2014 MA-02 57 36 7 0 0 0 0 93 0 14
2014 MA-03 51 41 4 4 0 0 0 92 4 102
2014 MA-04 73 23 0 0 0 5 0 100 0 44
2014 MA-05 56 39 3 2 0 0 0 95 2 62
2014 MA-06 73 20 7 0 0 0 0 93 0 15

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 33 7 3 0 0 1 89 4 254
2019 MA-02 55 38 5 0 0 0 3 95 0 40
2019 MA-03 48 38 10 3 2 0 0 86 5 63
2019 MA-04 73 23 0 4 0 0 0 96 4 48
2019 MA-05 56 30 10 3 0 0 2 87 3 61
2019 MA-06 29 46 21 4 0 0 0 75 4 24
2018 MA 54 35 5 4 1 1 0 91 5 238
2018 MA-02 52 37 7 0 0 4 0 92 0 27
2018 MA-03 54 32 6 6 0 0 1 88 6 68
2018 MA-04 64 32 5 0 0 0 0 95 0 44
2018 MA-05 49 43 3 2 3 0 0 92 5 61
2018 MA-06 32 47 5 16 0 0 0 79 16 19
2017 MA 57 33 5 2 1 0 1 92 3 270
2017 MA-01 60 24 8 0 0 0 8 91 0 12
2017 MA-02 71 17 8 4 0 0 0 88 4 24
2017 MA-03 53 36 4 2 2 1 1 91 5 89
2017 MA-04 68 30 2 0 0 0 0 98 0 44
2017 MA-05 60 31 6 2 0 0 2 92 2 62
2017 MA-06 48 43 4 4 0 0 0 91 4 23
2014 MA 58 31 6 2 1 2 0 91 3 251
2014 MA-02 57 29 7 0 0 7 0 92 0 14
2014 MA-03 54 35 6 2 1 1 1 91 3 101
2014 MA-04 73 20 2 2 0 2 0 95 2 44
2014 MA-05 58 31 6 2 2 2 0 90 3 62
2014 MA-06 67 20 13 0 0 0 0 87 0 15
2011 MA 60 29 6 1 0 0 3 92 2 267
2011 MA-02 73 20 7 0 0 0 0 93 0 15
2011 MA-03 63 26 6 2 0 0 4 92 2 104
2011 MA-04 63 32 2 0 0 0 2 98 0 41
2011 MA-05 57 32 7 1 0 0 1 91 1 68
2011 MA-06 48 33 7 4 4 0 4 85 8 27

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 38 43 11 4 2 0 0 82 7 254
2019 MA-02 55 25 13 3 3 0 3 82 5 40
2019 MA-03 37 43 11 5 5 0 0 79 10 63
2019 MA-04 33 46 13 8 0 0 0 79 8 48
2019 MA-05 36 54 8 2 0 0 0 90 2 61
2019 MA-06 25 50 13 4 8 0 0 75 13 24
2018 MA 35 45 11 7 1 1 0 81 8 238
2018 MA-02 44 30 11 11 0 4 0 77 12 27
2018 MA-03 37 47 7 9 0 0 0 84 9 68
2018 MA-04 36 43 16 5 0 0 0 80 5 44
2018 MA-05 25 62 5 5 3 0 0 87 8 61
2018 MA-06 42 26 26 5 0 0 0 68 5 19
2017 MA 39 48 8 4 1 0 0 87 5 270
2017 MA-01 48 52 0 0 0 0 0 100 0 12
2017 MA-02 50 42 8 0 0 0 0 92 0 24
2017 MA-03 34 46 12 7 1 0 0 80 8 89
2017 MA-04 30 52 11 7 0 0 0 82 7 44
2017 MA-05 47 47 5 2 0 0 0 94 2 62
2017 MA-06 43 52 0 4 0 0 0 96 4 23
2014 MA 34 54 8 4 1 0 0 88 4 252
2014 MA-02 64 29 0 7 0 0 0 93 7 14
2014 MA-03 27 57 10 4 2 0 0 84 6 102
2014 MA-04 27 61 7 5 0 0 0 89 5 44
2014 MA-05 44 48 5 3 0 0 0 92 3 62
2014 MA-06 40 47 13 0 0 0 0 87 0 15
2011 MA 37 49 9 3 1 0 0 86 5 267
2011 MA-02 47 40 0 0 7 7 0 93 7 15
2011 MA-03 27 58 13 1 2 0 0 85 3 104
2011 MA-04 32 63 2 2 0 0 0 95 2 41
2011 MA-05 41 41 9 7 1 0 0 82 9 68
2011 MA-06 56 33 11 0 0 0 0 89 0 27
2008 MA 29 52 13 4 3 0 0 81 7 283
2008 MA-02 26 52 17 0 4 0 0 78 4 23
2008 MA-03 19 59 13 6 3 0 0 78 9 95
2008 MA-04 42 42 13 3 0 0 0 84 3 38
2008 MA-05 29 53 11 4 3 0 0 82 7 73
2008 MA-06 46 43 11 0 0 0 0 89 0 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 31 43 16 7 2 0 0 74 10 254
2019 MA-02 43 45 10 0 0 0 3 90 0 40
2019 MA-03 32 43 10 10 6 0 0 75 16 63
2019 MA-04 38 35 23 2 2 0 0 73 4 48
2019 MA-05 21 51 15 11 2 0 0 72 13 61
2019 MA-06 21 33 29 17 0 0 0 54 17 24
2018 MA 33 43 16 4 3 1 1 77 7 237
2018 MA-02 41 37 11 0 4 0 7 84 4 27
2018 MA-03 29 46 13 9 3 0 0 75 12 68
2018 MA-04 48 39 14 0 0 0 0 86 0 44
2018 MA-05 25 50 17 7 2 0 0 75 8 60
2018 MA-06 21 32 37 0 11 0 0 53 11 19
2017 MA 32 44 12 9 2 0 0 77 11 270
2017 MA-01 48 52 0 0 0 0 0 100 0 12
2017 MA-02 42 33 8 8 4 0 4 78 13 24
2017 MA-03 31 43 12 10 3 0 0 74 13 89
2017 MA-04 36 41 16 5 0 2 0 79 5 44
2017 MA-05 31 47 11 11 0 0 0 77 11 62
2017 MA-06 30 57 4 9 0 0 0 87 9 23
2014 MA 31 44 15 8 2 0 0 75 10 252
2014 MA-02 50 36 7 0 7 0 0 86 7 14
2014 MA-03 41 39 12 5 3 0 0 80 8 102
2014 MA-04 27 52 14 5 2 0 0 80 7 44
2014 MA-05 24 47 19 8 2 0 0 71 10 62
2014 MA-06 13 53 27 7 0 0 0 67 7 15
2011 MA 32 50 10 4 3 0 0 82 8 267
2011 MA-02 40 33 13 0 0 7 7 85 0 15
2011 MA-03 38 44 12 3 3 0 0 83 6 104
2011 MA-04 37 56 7 0 0 0 0 93 0 41
2011 MA-05 18 57 9 10 6 0 0 75 16 68
2011 MA-06 30 59 0 7 4 0 0 89 11 27

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 37 46 10 6 1 0 0 83 6 254
2019 MA-02 43 48 3 5 0 0 3 92 5 40
2019 MA-03 38 43 10 6 3 0 0 81 10 63
2019 MA-04 44 38 10 8 0 0 0 81 8 48
2019 MA-05 30 57 13 0 0 0 0 87 0 61
2019 MA-06 29 38 17 17 0 0 0 67 17 24
2018 MA 43 42 7 5 1 1 0 86 7 238
2018 MA-02 44 41 4 11 0 0 0 85 11 27
2018 MA-03 57 34 3 3 3 0 0 91 6 68
2018 MA-04 48 43 7 2 0 0 0 91 2 44
2018 MA-05 28 54 10 8 0 0 0 82 8 61
2018 MA-06 32 47 11 5 5 0 0 79 11 19
2017 MA 45 44 6 5 0 0 0 89 5 270
2017 MA-01 48 44 8 0 0 0 0 92 0 12
2017 MA-02 63 21 4 8 0 0 4 87 9 24
2017 MA-03 52 35 4 8 1 0 0 87 9 89
2017 MA-04 39 55 5 2 0 0 0 93 2 44
2017 MA-05 40 50 8 2 0 0 0 90 2 62
2017 MA-06 35 52 9 4 0 0 0 87 4 23

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 43 43 10 2 2 0 0 86 4 254
2019 MA-02 60 35 0 0 3 0 3 97 3 40
2019 MA-03 41 41 13 3 2 0 0 83 5 63
2019 MA-04 38 44 17 2 0 0 0 81 2 48
2019 MA-05 38 52 8 2 0 0 0 90 2 61
2019 MA-06 29 42 17 4 8 0 0 71 13 24
2018 MA 42 45 8 3 0 1 0 88 4 237
2018 MA-02 54 27 8 8 0 4 0 84 8 26
2018 MA-03 41 50 6 3 0 0 0 91 3 68
2018 MA-04 41 45 11 2 0 0 0 86 2 44
2018 MA-05 36 48 11 5 0 0 0 84 5 61
2018 MA-06 53 42 0 0 5 0 0 95 5 19
2017 MA 42 48 4 5 0 0 0 90 5 270
2017 MA-01 48 52 0 0 0 0 0 100 0 12
2017 MA-02 58 29 4 8 0 0 0 88 8 24
2017 MA-03 38 49 3 8 1 0 0 88 9 89
2017 MA-04 36 52 7 5 0 0 0 89 5 44
2017 MA-05 47 45 6 2 0 0 0 92 2 62
2017 MA-06 52 48 0 0 0 0 0 100 0 23
2014 MA 43 46 8 3 0 1 0 89 3 252
2014 MA-02 64 14 14 7 0 0 0 79 7 14
2014 MA-03 44 43 9 2 1 1 0 88 3 102
2014 MA-04 36 48 11 2 0 2 0 86 2 44
2014 MA-05 37 55 5 3 0 0 0 92 3 62
2014 MA-06 53 40 0 7 0 0 0 93 7 15
2011 MA 40 47 6 4 1 2 0 89 5 267
2011 MA-02 33 60 7 0 0 0 0 93 0 15
2011 MA-03 44 43 10 1 0 2 0 89 1 104
2011 MA-04 29 68 0 2 0 0 0 98 2 41
2011 MA-05 34 40 9 12 3 3 0 76 15 68
2011 MA-06 52 44 0 0 0 4 0 100 0 27
2008 MA 41 45 9 5 1 0 0 86 6 283
2008 MA-02 52 35 9 4 0 0 0 87 4 23
2008 MA-03 33 51 11 5 1 0 0 83 6 95
2008 MA-04 45 47 8 0 0 0 0 92 0 38
2008 MA-05 40 41 11 7 1 0 0 81 8 73
2008 MA-06 54 39 4 4 0 0 0 93 4 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 42 13 6 3 0 0 77 9 254
2019 MA-02 58 20 15 3 3 0 3 79 5 40
2019 MA-03 32 40 14 8 6 0 0 71 14 63
2019 MA-04 38 42 15 6 0 0 0 79 6 48
2019 MA-05 28 56 10 5 2 0 0 84 7 61
2019 MA-06 25 42 13 17 4 0 0 67 21 24
2018 MA 35 43 13 6 1 1 0 79 8 237
2018 MA-02 50 35 8 8 0 0 0 85 8 26
2018 MA-03 34 43 13 9 1 0 0 76 10 68
2018 MA-04 39 43 16 2 0 0 0 82 2 44
2018 MA-05 26 49 16 5 3 0 0 75 8 61
2018 MA-06 42 37 5 16 0 0 0 79 16 19
2017 MA 35 49 9 6 2 0 0 84 7 269
2017 MA-01 64 24 12 0 0 0 0 88 0 12
2017 MA-02 50 38 8 4 0 0 0 88 4 24
2017 MA-03 26 49 16 7 2 0 0 75 9 89
2017 MA-04 27 57 11 5 0 0 0 84 5 44
2017 MA-05 41 49 2 7 2 0 0 90 8 61
2017 MA-06 39 52 4 4 0 0 0 91 4 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 45 36 13 4 2 0 0 81 6 253
2019 MA-02 62 23 5 5 3 0 3 87 8 39
2019 MA-03 35 37 19 5 5 0 0 71 10 63
2019 MA-04 46 35 19 0 0 0 0 81 0 48
2019 MA-05 52 34 10 3 0 0 0 87 3 61
2019 MA-06 29 46 13 8 4 0 0 75 13 24
2018 MA 42 45 8 4 0 1 0 88 4 237
2018 MA-02 46 42 4 4 0 0 4 92 4 26
2018 MA-03 49 38 7 4 1 0 0 87 6 68
2018 MA-04 36 50 11 2 0 0 0 86 2 44
2018 MA-05 46 48 3 3 0 0 0 93 3 61
2018 MA-06 32 53 11 5 0 0 0 84 5 19
2017 MA 46 43 10 0 1 0 0 89 1 269
2017 MA-01 56 32 12 0 0 0 0 88 0 12
2017 MA-02 61 35 4 0 0 0 0 96 0 23
2017 MA-03 43 37 17 1 2 0 0 80 3 89
2017 MA-04 36 59 5 0 0 0 0 95 0 44
2017 MA-05 60 35 5 0 0 0 0 95 0 62
2017 MA-06 35 57 9 0 0 0 0 91 0 23
2014 MA 48 44 6 2 1 0 0 91 2 252
2014 MA-02 86 0 0 14 0 0 0 86 14 14
2014 MA-03 39 52 7 1 1 0 0 91 2 102
2014 MA-04 45 45 7 2 0 0 0 91 2 44
2014 MA-05 55 39 5 0 2 0 0 94 2 62
2014 MA-06 47 47 7 0 0 0 0 93 0 15
2011 MA 45 45 9 0 1 0 0 90 1 267
2011 MA-02 40 47 7 0 0 7 0 93 0 15
2011 MA-03 43 44 11 0 2 0 0 88 2 104
2011 MA-04 41 51 7 0 0 0 0 93 0 41
2011 MA-05 44 46 9 1 0 0 0 90 1 68
2011 MA-06 59 33 7 0 0 0 0 93 0 27

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 47 11 4 2 0 0 82 7 253
2019 MA-02 48 35 10 3 3 0 3 85 5 40
2019 MA-03 29 43 17 6 5 0 0 71 11 63
2019 MA-04 42 44 8 6 0 0 0 85 6 48
2019 MA-05 26 61 8 3 2 0 0 87 5 61
2019 MA-06 21 50 21 4 4 0 0 71 8 24
2018 MA 34 45 13 5 2 1 0 80 7 237
2018 MA-02 42 35 15 0 4 0 4 80 4 26
2018 MA-03 34 47 9 9 1 0 0 81 10 68
2018 MA-04 30 48 18 5 0 0 0 77 5 44
2018 MA-05 28 51 15 5 2 0 0 79 7 61
2018 MA-06 42 47 0 11 0 0 0 89 11 19
2017 MA 37 49 8 4 1 0 0 86 6 269
2017 MA-01 48 36 16 0 0 0 0 84 0 12
2017 MA-02 39 43 9 4 0 0 4 86 5 23
2017 MA-03 27 52 12 7 2 0 0 79 9 89
2017 MA-04 41 52 5 2 0 0 0 93 2 44
2017 MA-05 52 39 5 3 2 0 0 90 5 62
2017 MA-06 17 78 0 4 0 0 0 96 4 23
2014 MA 31 54 11 2 2 0 0 85 4 252
2014 MA-02 29 36 29 7 0 0 0 64 7 14
2014 MA-03 28 56 11 2 3 0 0 84 5 102
2014 MA-04 30 61 7 0 0 2 0 93 0 44
2014 MA-05 37 48 10 3 2 0 0 85 5 62
2014 MA-06 33 60 0 7 0 0 0 93 7 15
2011 MA 38 50 7 3 1 1 0 89 4 265
2011 MA-02 47 40 7 0 0 7 0 93 0 15
2011 MA-03 39 45 10 3 1 1 1 86 4 102
2011 MA-04 44 49 7 0 0 0 0 93 0 41
2011 MA-05 28 57 6 6 3 0 0 85 9 68
2011 MA-06 41 59 0 0 0 0 0 100 0 27

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 48 35 12 3 2 0 0 83 4 254
2019 MA-02 60 20 18 3 0 0 0 80 3 40
2019 MA-03 35 41 16 5 3 0 0 76 8 63
2019 MA-04 50 33 15 2 0 0 0 83 2 48
2019 MA-05 48 44 7 0 2 0 0 92 2 61
2019 MA-06 50 33 8 4 4 0 0 83 8 24
2018 MA 44 38 11 4 2 1 0 83 6 237
2018 MA-02 46 38 12 0 0 0 4 88 0 26
2018 MA-03 44 35 10 7 3 0 0 79 10 68
2018 MA-04 41 45 11 2 0 0 0 86 2 44
2018 MA-05 38 48 10 2 3 0 0 85 5 61
2018 MA-06 63 26 5 0 5 0 0 89 5 19
2017 MA 48 38 9 3 1 0 0 87 4 268
2017 MA-01 48 44 0 8 0 0 0 92 8 12
2017 MA-02 57 39 0 0 0 4 0 100 0 23
2017 MA-03 45 39 11 2 2 0 0 84 4 89
2017 MA-04 51 35 14 0 0 0 0 86 0 43
2017 MA-05 55 31 8 5 2 0 0 85 6 62
2017 MA-06 39 52 9 0 0 0 0 91 0 23
2014 MA 41 49 7 2 1 0 0 90 3 252
2014 MA-02 43 43 7 7 0 0 0 86 7 14
2014 MA-03 45 45 6 2 2 0 0 90 4 102
2014 MA-04 45 45 9 0 0 0 0 91 0 44
2014 MA-05 34 58 5 2 2 0 0 92 3 62
2014 MA-06 47 40 13 0 0 0 0 87 0 15

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 36 47 10 4 2 0 1 84 6 254
2019 MA-02 50 43 3 3 0 0 3 95 3 40
2019 MA-03 29 49 13 3 5 0 2 79 8 63
2019 MA-04 44 38 15 4 0 0 0 81 4 48
2019 MA-05 31 54 8 5 2 0 0 85 7 61
2019 MA-06 25 46 17 13 0 0 0 71 13 24
2018 MA 38 43 13 4 2 1 0 81 6 237
2018 MA-02 54 35 8 4 0 0 0 88 4 26
2018 MA-03 44 41 12 1 1 0 0 85 3 68
2018 MA-04 32 59 5 5 0 0 0 91 5 44
2018 MA-05 26 46 20 5 3 0 0 72 8 61
2018 MA-06 32 42 16 0 11 0 0 74 11 19
2017 MA 41 44 10 3 1 0 1 86 4 267
2017 MA-01 56 36 8 0 0 0 0 92 0 12
2017 MA-02 55 32 9 0 0 0 5 90 0 22
2017 MA-03 39 46 10 3 1 0 0 85 4 89
2017 MA-04 45 34 14 2 2 0 2 81 5 44
2017 MA-05 40 48 6 3 2 0 0 89 5 62
2017 MA-06 32 55 9 5 0 0 0 86 5 22
2014 MA 39 48 9 2 1 0 0 88 3 252
2014 MA-02 50 29 21 0 0 0 0 79 0 14
2014 MA-03 44 42 9 3 2 0 0 86 5 102
2014 MA-04 43 52 5 0 0 0 0 95 0 44
2014 MA-05 34 53 10 3 0 0 0 87 3 62
2014 MA-06 27 60 0 7 0 7 0 93 7 15
2011 MA 48 42 7 2 1 0 1 90 3 267
2011 MA-02 67 33 0 0 0 0 0 100 0 15
2011 MA-03 45 40 11 0 2 1 1 87 2 104
2011 MA-04 51 49 0 0 0 0 0 100 0 41
2011 MA-05 44 41 6 6 0 0 3 88 6 68
2011 MA-06 48 41 7 4 0 0 0 89 4 27

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 41 45 9 3 2 0 0 87 5 253
2019 MA-02 53 38 3 5 0 0 3 92 5 40
2019 MA-03 35 40 16 5 5 0 0 75 10 63
2019 MA-04 42 48 10 0 0 0 0 90 0 48
2019 MA-05 43 52 5 0 0 0 0 95 0 60
2019 MA-06 42 42 4 4 8 0 0 83 13 24
2018 MA 38 48 8 3 2 1 0 87 5 237
2018 MA-02 42 46 8 0 0 4 0 92 0 26
2018 MA-03 37 46 10 4 3 0 0 82 7 68
2018 MA-04 36 55 7 2 0 0 0 91 2 44
2018 MA-05 39 48 7 3 3 0 0 87 7 61
2018 MA-06 42 42 5 11 0 0 0 84 11 19
2017 MA 45 44 7 3 1 0 0 90 4 268
2017 MA-01 64 36 0 0 0 0 0 100 0 12
2017 MA-02 61 39 0 0 0 0 0 100 0 23
2017 MA-03 37 46 9 4 3 0 0 83 8 89
2017 MA-04 36 52 11 0 0 0 0 89 0 44
2017 MA-05 57 36 7 0 0 0 0 93 0 61
2017 MA-06 39 52 4 4 0 0 0 91 4 23
2014 MA 42 48 6 4 0 0 0 90 4 252
2014 MA-02 86 7 0 7 0 0 0 93 7 14
2014 MA-03 35 48 12 5 0 0 0 83 5 102
2014 MA-04 34 59 5 2 0 0 0 93 2 44
2014 MA-05 53 42 2 3 0 0 0 95 3 62
2014 MA-06 47 47 7 0 0 0 0 93 0 15
2011 MA 44 46 6 2 1 0 0 90 3 267
2011 MA-02 67 27 0 7 0 0 0 93 7 15
2011 MA-03 38 50 9 2 2 0 0 88 4 104
2011 MA-04 37 56 7 0 0 0 0 93 0 41
2011 MA-05 46 43 6 3 3 0 0 88 6 68
2011 MA-06 59 37 4 0 0 0 0 96 0 27
2008 MA 41 45 8 4 2 0 0 86 6 283
2008 MA-02 35 52 4 4 4 0 0 87 9 23
2008 MA-03 33 53 6 5 2 1 0 86 7 95
2008 MA-04 61 24 13 3 0 0 0 84 3 38
2008 MA-05 42 42 10 3 3 0 0 85 5 73
2008 MA-06 50 43 7 0 0 0 0 93 0 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 44 33 15 4 3 0 1 78 6 252
2019 MA-02 55 30 13 0 0 0 3 87 0 40
2019 MA-03 52 29 16 0 3 0 0 81 3 63
2019 MA-04 48 40 10 2 0 0 0 88 2 48
2019 MA-05 39 31 17 8 3 0 2 71 12 59
2019 MA-06 17 42 25 8 8 0 0 58 17 24
2018 MA 47 31 14 5 1 1 0 79 6 238
2018 MA-02 74 11 7 0 0 4 4 92 0 27
2018 MA-03 54 34 9 3 0 0 0 88 3 68
2018 MA-04 50 36 11 2 0 0 0 86 2 44
2018 MA-05 33 34 28 5 0 0 0 67 5 61
2018 MA-06 21 32 16 21 11 0 0 53 32 19
2017 MA 49 35 9 5 1 0 1 85 6 270
2017 MA-01 80 8 0 0 0 0 12 100 0 12
2017 MA-02 71 25 4 0 0 0 0 96 0 24
2017 MA-03 55 39 4 1 0 0 0 94 1 89
2017 MA-04 55 41 5 0 0 0 0 95 0 44
2017 MA-05 35 42 13 6 2 0 2 79 8 62
2017 MA-06 26 17 22 30 4 0 0 43 35 23
2014 MA 48 33 12 5 2 0 0 82 6 251
2014 MA-02 71 14 14 0 0 0 0 86 0 14
2014 MA-03 63 25 10 2 0 0 1 88 2 102
2014 MA-04 50 32 14 2 2 0 0 82 5 44
2014 MA-05 31 52 8 7 2 0 0 84 8 61
2014 MA-06 27 27 20 20 7 0 0 53 27 15
2011 MA 43 35 14 6 1 0 0 78 8 267
2011 MA-02 67 33 0 0 0 0 0 100 0 15
2011 MA-03 54 35 9 2 1 0 0 88 3 104
2011 MA-04 39 46 15 0 0 0 0 85 0 41
2011 MA-05 32 35 19 10 3 0 0 68 13 68
2011 MA-06 30 26 26 15 4 0 0 56 19 27
2008 MA 39 40 13 5 2 0 0 80 7 283
2008 MA-02 57 39 4 0 0 0 0 96 0 23
2008 MA-03 49 39 8 1 2 0 0 88 3 95
2008 MA-04 50 45 5 0 0 0 0 95 0 38
2008 MA-05 23 48 19 7 1 0 1 72 8 73
2008 MA-06 11 29 29 21 11 0 0 39 32 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 18 40 25 11 0 2 38 22 254
2019 MA-02 0 18 25 33 20 3 3 55 18 40
2019 MA-03 6 19 32 27 11 0 5 40 27 63
2019 MA-04 4 13 48 23 10 0 2 34 17 48
2019 MA-05 0 16 49 28 7 0 0 34 16 61
2019 MA-06 4 33 54 0 8 0 0 8 38 24
2018 MA 3 16 38 27 12 1 4 41 20 237
2018 MA-02 0 7 26 19 26 0 22 57 10 27
2018 MA-03 3 13 37 28 13 0 4 44 17 67
2018 MA-04 2 16 43 32 7 0 0 39 18 44
2018 MA-05 3 18 44 23 11 0 0 34 21 61
2018 MA-06 11 26 32 26 5 0 0 32 37 19
2017 MA 2 11 39 29 12 1 6 44 14 270
2017 MA-01 0 0 8 16 32 20 24 86 0 12
2017 MA-02 0 0 29 29 21 4 17 63 0 24
2017 MA-03 4 13 29 34 13 0 6 50 19 89
2017 MA-04 0 7 50 23 14 0 7 39 7 44
2017 MA-05 0 10 50 32 8 0 0 40 10 62
2017 MA-06 0 26 48 26 0 0 0 26 26 23
2014 MA 1 13 48 24 11 0 2 37 14 250
2014 MA-02 0 7 7 43 36 7 0 85 8 14
2014 MA-03 0 11 46 28 10 0 6 40 12 101
2014 MA-04 0 11 52 30 7 0 0 36 11 44
2014 MA-05 3 18 52 13 15 0 0 27 21 62
2014 MA-06 0 7 60 27 7 0 0 33 7 15
2011 MA 3 16 38 24 14 0 4 40 20 265
2011 MA-02 0 0 27 27 33 0 13 69 0 15
2011 MA-03 4 9 43 26 11 1 7 40 14 103
2011 MA-04 2 15 39 22 20 0 2 43 18 41
2011 MA-05 3 28 39 16 12 0 1 29 32 67
2011 MA-06 0 22 30 33 15 0 0 48 22 27
2008 MA 2 11 40 30 14 0 3 45 14 282
2008 MA-02 0 9 22 39 17 0 13 65 10 23
2008 MA-03 2 7 36 37 15 0 3 53 10 95
2008 MA-04 3 11 45 24 18 0 0 42 13 38
2008 MA-05 3 15 45 25 10 0 3 35 18 73
2008 MA-06 0 11 54 21 14 0 0 36 11 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 11 26 34 23 2 2 59 14 253
2019 MA-02 0 5 10 35 45 3 3 84 5 40
2019 MA-03 3 10 24 31 24 3 5 60 14 62
2019 MA-04 2 6 27 35 27 0 2 64 9 48
2019 MA-05 2 11 30 44 11 2 0 57 13 61
2019 MA-06 4 25 46 17 8 0 0 25 29 24
2018 MA 1 10 26 31 27 3 3 61 12 235
2018 MA-02 0 0 8 23 46 0 23 90 0 26
2018 MA-03 1 7 22 39 27 0 3 68 9 67
2018 MA-04 0 9 45 23 20 2 0 44 9 44
2018 MA-05 2 13 25 35 22 3 0 59 16 60
2018 MA-06 5 26 21 26 21 0 0 47 32 19
2017 MA 1 4 21 32 32 3 7 70 6 270
2017 MA-01 0 0 8 0 40 28 24 83 0 12
2017 MA-02 0 8 0 17 54 8 13 89 11 24
2017 MA-03 2 2 22 33 34 0 7 71 5 89
2017 MA-04 0 2 25 32 34 0 7 71 2 44
2017 MA-05 0 2 23 44 27 2 3 75 2 62
2017 MA-06 0 17 26 43 13 0 0 57 17 23
2014 MA 1 6 26 35 23 5 4 64 7 250
2014 MA-02 0 7 7 0 71 7 7 83 8 14
2014 MA-03 2 3 21 41 21 6 7 70 6 101
2014 MA-04 0 2 30 41 18 7 2 65 3 44
2014 MA-05 2 11 31 32 24 0 0 56 13 62
2014 MA-06 0 7 20 40 20 7 7 69 8 15
2011 MA 2 7 22 34 28 3 4 66 10 264
2011 MA-02 0 0 7 7 53 13 20 90 0 15
2011 MA-03 2 6 17 32 35 3 6 73 9 103
2011 MA-04 3 5 23 35 33 0 3 69 8 40
2011 MA-05 3 9 36 34 15 1 1 51 12 67
2011 MA-06 0 7 26 48 15 4 0 65 8 27
2008 MA 1 1 14 34 44 2 4 82 3 282
2008 MA-02 0 4 0 30 52 4 9 95 5 23
2008 MA-03 0 0 12 27 53 3 5 87 0 95
2008 MA-04 0 0 16 39 42 3 0 84 0 38
2008 MA-05 4 1 19 33 40 0 3 75 6 73
2008 MA-06 0 4 14 43 32 0 7 81 4 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 16 38 26 11 4 3 39 20 252
2019 MA-02 5 10 21 36 21 5 3 61 17 39
2019 MA-03 2 13 29 32 13 8 5 51 16 63
2019 MA-04 0 15 44 27 10 0 4 39 15 48
2019 MA-05 8 18 48 15 7 2 2 22 28 60
2019 MA-06 0 29 54 17 0 0 0 17 29 24
2018 MA 4 19 34 23 13 3 5 38 25 238
2018 MA-02 4 11 15 19 26 0 26 60 20 27
2018 MA-03 4 16 31 28 13 3 4 44 22 68
2018 MA-04 5 16 41 23 14 2 0 37 21 44
2018 MA-05 3 30 38 20 7 2 2 27 34 61
2018 MA-06 5 37 37 16 5 0 0 21 42 19
2017 MA 2 12 32 29 13 4 8 48 16 269
2017 MA-01 0 0 16 24 16 20 24 71 0 12
2017 MA-02 0 8 38 4 29 4 17 42 11 24
2017 MA-03 5 5 30 30 19 6 7 56 10 88
2017 MA-04 0 9 41 32 7 2 9 44 10 44
2017 MA-05 2 16 34 32 11 0 5 46 19 62
2017 MA-06 4 30 22 43 0 0 0 43 35 23
2014 MA 7 16 34 22 13 2 6 38 24 251
2014 MA-02 7 0 14 29 14 14 21 67 11 14
2014 MA-03 5 9 35 23 15 3 11 44 16 101
2014 MA-04 5 20 41 23 7 0 5 31 26 44
2014 MA-05 10 21 27 24 18 0 0 42 31 62
2014 MA-06 0 20 53 7 13 7 0 21 21 15
2011 MA 6 11 34 29 11 2 6 44 19 265
2011 MA-02 0 0 40 20 33 0 7 57 0 15
2011 MA-03 1 8 32 32 13 4 11 52 10 103
2011 MA-04 10 10 24 39 10 0 7 53 21 41
2011 MA-05 12 16 45 18 6 1 1 25 29 67
2011 MA-06 7 15 30 44 4 0 0 48 22 27
2008 MA 2 8 28 34 22 3 3 60 11 282
2008 MA-02 0 9 17 30 22 9 13 67 11 23
2008 MA-03 0 6 22 38 27 3 3 70 7 95
2008 MA-04 0 5 32 34 21 8 0 60 6 38
2008 MA-05 3 12 26 36 21 1 1 58 15 73
2008 MA-06 0 0 50 36 11 0 4 48 0 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 9 34 36 17 0 2 54 11 253
2019 MA-02 0 3 13 38 43 0 5 84 3 40
2019 MA-03 5 3 32 39 18 0 3 58 8 62
2019 MA-04 4 4 33 40 17 0 2 57 9 48
2019 MA-05 0 11 39 41 8 0 0 49 11 61
2019 MA-06 4 25 54 17 0 0 0 17 29 24
2018 MA 3 10 30 34 19 1 3 55 14 238
2018 MA-02 0 0 15 15 52 0 19 82 0 27
2018 MA-03 4 6 31 37 19 0 3 58 11 68
2018 MA-04 0 9 32 41 18 0 0 59 9 44
2018 MA-05 3 16 33 38 10 0 0 48 20 61
2018 MA-06 5 26 47 16 5 0 0 21 32 19
2017 MA 2 8 31 32 20 1 5 55 11 270
2017 MA-01 0 0 0 0 56 20 24 100 0 12
2017 MA-02 0 0 17 25 46 0 13 81 0 24
2017 MA-03 1 4 28 42 21 0 3 65 6 89
2017 MA-04 2 7 39 23 20 2 7 48 10 44
2017 MA-05 3 11 40 34 10 0 2 44 15 62
2017 MA-06 0 22 39 30 9 0 0 39 22 23
2014 MA 4 10 32 37 16 0 2 54 14 250
2014 MA-02 0 0 21 21 50 7 0 77 0 14
2014 MA-03 3 6 22 44 21 0 5 68 9 101
2014 MA-04 0 9 39 43 9 0 0 52 9 44
2014 MA-05 6 18 32 32 11 0 0 44 24 62
2014 MA-06 0 13 60 27 0 0 0 27 13 15
2011 MA 2 8 31 36 18 2 3 57 10 264
2011 MA-02 0 0 7 27 60 0 7 93 0 15
2011 MA-03 2 4 25 37 23 2 7 66 6 103
2011 MA-04 0 5 37 39 17 0 2 58 5 41
2011 MA-05 1 15 39 36 6 3 0 43 17 67
2011 MA-06 8 12 35 38 4 4 0 44 20 26
2008 MA 1 7 27 41 20 0 2 64 8 282
2008 MA-02 0 0 30 35 22 0 13 65 0 23
2008 MA-03 1 1 21 45 28 1 2 76 2 95
2008 MA-04 0 3 24 47 26 0 0 74 3 38
2008 MA-05 1 14 34 38 11 0 1 50 15 73
2008 MA-06 0 21 36 36 7 0 0 43 21 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 8 20 28 26 14 1 3 42 29 251
2019 MA-02 0 3 18 38 30 3 10 77 3 40
2019 MA-03 10 15 16 38 16 2 3 57 26 61
2019 MA-04 6 13 38 29 13 0 2 43 19 48
2019 MA-05 8 38 33 15 5 0 0 20 47 60
2019 MA-06 17 42 29 4 0 4 4 5 64 24
2018 MA 6 24 23 28 13 3 4 44 32 238
2018 MA-02 0 0 15 15 44 4 22 80 0 27
2018 MA-03 6 16 26 37 9 3 3 48 23 68
2018 MA-04 5 25 18 39 11 0 2 51 30 44
2018 MA-05 10 36 31 20 3 0 0 23 46 61
2018 MA-06 11 53 21 11 0 0 5 11 67 19
2017 MA 4 19 31 21 17 2 7 42 24 268
2017 MA-01 0 0 0 0 40 20 40 100 0 12
2017 MA-02 0 0 4 35 39 4 17 94 0 23
2017 MA-03 0 14 33 30 18 1 5 51 14 88
2017 MA-04 2 20 36 18 14 2 7 35 25 44
2017 MA-05 6 26 42 13 11 0 2 25 33 62
2017 MA-06 4 39 30 22 4 0 0 26 43 23
2014 MA 5 17 36 25 11 2 4 38 24 250
2014 MA-02 0 0 14 14 43 14 14 80 0 14
2014 MA-03 3 10 34 30 15 1 8 49 14 101
2014 MA-04 2 18 43 25 7 2 2 33 21 44
2014 MA-05 11 18 40 24 6 0 0 31 29 62
2014 MA-06 0 47 40 7 0 7 0 7 50 15
2011 MA 6 17 30 24 16 2 5 43 24 265
2011 MA-02 0 0 20 13 53 0 13 77 0 15
2011 MA-03 2 12 26 31 18 3 8 55 15 103
2011 MA-04 2 7 34 29 22 0 5 54 10 41
2011 MA-05 12 31 30 19 3 1 3 23 45 67
2011 MA-06 11 22 41 15 7 4 0 23 35 27
2008 MA 4 15 28 29 20 1 2 51 19 282
2008 MA-02 0 13 9 35 30 0 13 75 15 23
2008 MA-03 1 6 23 36 31 2 1 68 8 95
2008 MA-04 3 3 34 29 29 3 0 59 5 38
2008 MA-05 5 23 40 23 5 0 3 30 30 73
2008 MA-06 14 29 32 21 4 0 0 25 43 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 15 32 31 16 1 3 49 17 252
2019 MA-02 3 5 13 38 33 5 5 78 8 40
2019 MA-03 3 16 25 33 16 2 5 53 21 61
2019 MA-04 0 8 42 29 17 0 4 48 9 48
2019 MA-05 2 25 38 26 8 0 2 35 27 61
2019 MA-06 4 17 42 33 4 0 0 38 21 24
2018 MA 2 12 34 24 20 2 6 48 15 235
2018 MA-02 0 4 4 11 48 4 30 89 6 27
2018 MA-03 0 7 40 24 22 0 6 49 8 67
2018 MA-04 0 12 40 23 21 2 2 46 12 43
2018 MA-05 5 18 43 23 8 0 2 32 24 60
2018 MA-06 5 32 32 26 5 0 0 32 37 19
2017 MA 2 12 36 22 17 5 7 44 15 269
2017 MA-01 0 0 0 0 16 44 40 100 0 12
2017 MA-02 0 4 25 13 29 8 21 59 6 24
2017 MA-03 2 8 35 29 18 4 3 51 11 89
2017 MA-04 0 14 35 12 28 2 9 45 16 43
2017 MA-05 2 15 44 23 15 0 3 38 17 62
2017 MA-06 0 26 39 35 0 0 0 35 26 23
2014 MA 2 7 29 33 19 3 6 58 10 249
2014 MA-02 0 0 21 0 36 29 14 63 0 14
2014 MA-03 1 3 23 36 25 3 9 69 5 100
2014 MA-04 0 9 32 32 23 2 2 57 10 44
2014 MA-05 5 10 31 40 11 0 3 53 15 62
2014 MA-06 0 7 50 43 0 0 0 43 7 14
2011 MA 2 10 33 29 16 2 8 50 13 264
2011 MA-02 0 0 13 20 33 20 13 80 0 15
2011 MA-03 2 9 31 25 20 2 11 52 12 103
2011 MA-04 0 3 43 35 15 0 5 53 3 40
2011 MA-05 3 19 36 25 6 1 9 35 25 67
2011 MA-06 0 7 37 44 11 0 0 56 7 27
2008 MA 2 14 34 27 17 2 4 47 17 281
2008 MA-02 4 4 13 35 22 9 13 72 11 23
2008 MA-03 0 12 28 21 31 2 6 56 13 95
2008 MA-04 0 8 42 34 13 3 0 49 8 38
2008 MA-05 5 15 37 33 7 0 3 41 21 73
2008 MA-06 7 33 37 19 4 0 0 22 41 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 4 14 39 25 14 2 2 41 19 251
2019 MA-02 0 3 26 38 28 3 3 70 3 39
2019 MA-03 5 16 32 21 16 5 5 41 23 62
2019 MA-04 2 10 46 25 13 0 4 39 13 48
2019 MA-05 5 18 45 22 8 2 0 31 24 60
2019 MA-06 0 38 50 13 0 0 0 13 38 24
2018 MA 4 13 39 22 13 5 5 38 19 238
2018 MA-02 0 7 15 22 30 4 22 70 10 27
2018 MA-03 10 9 32 25 13 6 4 43 21 68
2018 MA-04 0 18 41 20 14 5 2 37 20 44
2018 MA-05 3 20 51 18 5 2 2 24 24 61
2018 MA-06 5 16 63 16 0 0 0 16 21 19
2017 MA 3 10 41 22 11 6 8 38 15 270
2017 MA-01 0 0 8 0 24 44 24 75 0 12
2017 MA-02 0 0 25 17 17 21 21 57 0 24
2017 MA-03 4 8 31 29 17 4 6 51 14 89
2017 MA-04 0 2 57 25 7 2 7 35 3 44
2017 MA-05 6 15 47 19 8 0 5 29 22 62
2017 MA-06 0 30 52 17 0 0 0 17 30 23
2014 MA 5 12 38 19 14 7 5 38 19 251
2014 MA-02 0 0 36 7 43 14 0 58 0 14
2014 MA-03 4 12 27 23 16 9 10 48 20 101
2014 MA-04 0 11 48 20 11 7 2 35 13 44
2014 MA-05 8 11 48 18 11 3 0 30 20 62
2014 MA-06 0 13 53 20 0 7 7 23 15 15

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 12 30 38 16 0 2 55 14 251
2019 MA-02 3 5 23 44 23 0 3 68 8 39
2019 MA-03 3 10 29 35 19 0 3 57 13 62
2019 MA-04 0 10 35 38 15 0 2 53 11 48
2019 MA-05 5 15 25 43 13 0 0 56 20 61
2019 MA-06 0 22 48 26 4 0 0 30 22 23
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 29 6 8 2 0 1 84 10 252
2019 MA-02 75 15 0 5 0 0 5 95 5 40
2019 MA-03 70 24 3 0 3 0 0 94 3 63
2019 MA-04 63 25 4 6 2 0 0 88 8 48
2019 MA-05 42 33 12 12 2 0 0 75 13 60
2019 MA-06 9 57 17 17 0 0 0 65 17 23
2017 MA 60 25 6 6 2 0 1 86 8 270
2017 MA-01 84 8 8 0 0 0 0 92 0 12
2017 MA-02 67 25 4 4 0 0 0 92 4 24
2017 MA-03 74 17 1 4 3 0 0 91 8 89
2017 MA-04 59 23 2 11 5 0 0 82 16 44
2017 MA-05 53 31 13 2 2 0 0 84 3 62
2017 MA-06 30 39 4 17 0 0 9 76 19 23
2014 MA 60 24 6 8 1 0 0 85 9 252
2014 MA-02 86 7 0 7 0 0 0 93 7 14
2014 MA-03 71 19 4 6 1 0 0 89 7 102
2014 MA-04 48 39 7 7 0 0 0 86 7 44
2014 MA-05 55 26 5 11 2 0 2 82 13 62
2014 MA-06 47 27 13 7 7 0 0 73 13 15
2011 MA 54 23 8 12 3 0 0 77 15 267
2011 MA-02 93 0 7 0 0 0 0 93 0 15
2011 MA-03 64 21 4 8 3 0 0 86 11 104
2011 MA-04 51 17 12 17 2 0 0 68 20 41
2011 MA-05 37 31 9 19 4 0 0 68 24 68
2011 MA-06 44 30 15 7 4 0 0 74 11 27
2008 MA 56 24 8 7 5 0 0 81 12 284
2008 MA-02 63 21 4 13 0 0 0 83 13 24
2008 MA-03 73 19 4 2 2 0 0 92 4 95
2008 MA-04 61 24 8 8 0 0 0 84 8 38
2008 MA-05 41 23 12 10 12 1 0 65 22 73
2008 MA-06 32 39 7 14 7 0 0 71 21 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 40 27 4 4 1 8 17 89 6 252
2019 MA-02 36 33 5 0 0 8 18 93 0 39
2019 MA-03 38 24 5 8 3 13 10 80 14 63
2019 MA-04 44 15 4 4 0 6 27 88 6 48
2019 MA-05 40 32 2 2 2 8 15 93 4 60
2019 MA-06 46 25 4 4 0 0 21 89 5 24
2018 MA 37 30 8 3 1 11 11 85 4 237
2018 MA-02 48 11 7 0 0 11 22 89 0 27
2018 MA-03 38 16 9 1 1 21 13 82 4 68
2018 MA-04 43 32 7 0 0 11 7 92 0 44
2018 MA-05 20 48 12 5 2 3 10 79 8 60
2018 MA-06 37 47 11 5 0 0 0 84 5 19
2017 MA 40 29 5 1 2 8 14 89 5 270
2017 MA-01 52 8 0 0 0 16 24 100 0 12
2017 MA-02 38 29 0 0 0 13 21 100 0 24
2017 MA-03 36 28 3 0 3 13 16 90 5 89
2017 MA-04 36 27 5 2 0 11 18 90 3 44
2017 MA-05 42 35 8 2 3 0 10 86 5 62
2017 MA-06 57 26 9 0 0 0 9 90 0 23
2014 MA 41 30 9 2 2 6 10 85 5 252
2014 MA-02 29 21 7 0 0 14 29 88 0 14
2014 MA-03 39 25 9 3 3 8 14 81 8 102
2014 MA-04 36 34 14 0 2 7 7 82 3 44
2014 MA-05 50 32 8 0 2 2 6 89 2 62
2014 MA-06 53 33 13 0 0 0 0 87 0 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 61 27 5 4 2 1 0 89 6 254
2019 MA-02 70 25 3 0 3 0 0 95 3 40
2019 MA-03 52 32 2 6 6 2 0 85 13 63
2019 MA-04 69 19 6 2 2 2 0 89 4 48
2019 MA-05 64 25 8 3 0 0 0 89 3 61
2019 MA-06 50 42 4 4 0 0 0 92 4 24
2018 MA 59 30 4 3 2 2 0 91 5 238
2018 MA-02 63 30 0 0 4 4 0 96 4 27
2018 MA-03 56 26 9 6 1 1 0 84 7 68
2018 MA-04 73 20 5 0 0 2 0 95 0 44
2018 MA-05 41 48 3 5 3 0 0 89 8 61
2018 MA-06 74 26 0 0 0 0 0 100 0 19
2017 MA 64 27 3 4 2 0 0 92 6 270
2017 MA-01 84 16 0 0 0 0 0 100 0 12
2017 MA-02 58 33 0 8 0 0 0 92 8 24
2017 MA-03 64 25 3 6 1 1 0 90 7 89
2017 MA-04 68 25 5 2 0 0 0 93 2 44
2017 MA-05 58 32 2 5 3 0 0 90 8 62
2017 MA-06 74 26 0 0 0 0 0 100 0 23
2014 MA 63 27 4 3 2 0 0 91 4 252
2014 MA-02 64 21 7 7 0 0 0 86 7 14
2014 MA-03 62 26 7 3 2 0 0 88 5 102
2014 MA-04 66 25 2 2 2 2 0 93 5 44
2014 MA-05 66 27 3 2 0 0 2 95 2 62
2014 MA-06 67 33 0 0 0 0 0 100 0 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 74 19 3 2 1 0 0 94 3 254
2019 MA-02 88 10 0 3 0 0 0 98 3 40
2019 MA-03 68 19 6 5 2 0 0 87 6 63
2019 MA-04 77 15 4 0 2 2 0 94 2 48
2019 MA-05 74 21 3 2 0 0 0 95 2 61
2019 MA-06 67 33 0 0 0 0 0 100 0 24
2018 MA 76 19 2 1 1 1 0 96 2 238
2018 MA-02 81 15 4 0 0 0 0 96 0 27
2018 MA-03 79 16 0 1 3 0 0 96 4 68
2018 MA-04 91 5 5 0 0 0 0 95 0 44
2018 MA-05 61 36 2 0 2 0 0 97 2 61
2018 MA-06 68 32 0 0 0 0 0 100 0 19
2017 MA 72 23 3 1 0 0 0 96 1 270
2017 MA-01 92 8 0 0 0 0 0 100 0 12
2017 MA-02 79 17 4 0 0 0 0 96 0 24
2017 MA-03 64 31 2 2 0 0 0 96 2 89
2017 MA-04 75 20 5 0 0 0 0 95 0 44
2017 MA-05 74 21 3 2 0 0 0 95 2 62
2017 MA-06 83 17 0 0 0 0 0 100 0 23
2014 MA 67 29 3 2 0 0 0 95 2 252
2014 MA-02 93 7 0 0 0 0 0 100 0 14
2014 MA-03 66 29 4 1 0 0 0 95 1 102
2014 MA-04 68 25 2 5 0 0 0 93 5 44
2014 MA-05 66 31 0 3 0 0 0 97 3 62
2014 MA-06 67 33 0 0 0 0 0 100 0 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 61 29 6 3 1 0 0 90 4 254
2019 MA-02 73 15 5 5 0 0 3 90 5 40
2019 MA-03 48 35 8 5 3 2 0 84 8 63
2019 MA-04 67 23 6 2 2 0 0 90 4 48
2019 MA-05 66 26 7 2 0 0 0 92 2 61
2019 MA-06 54 46 0 0 0 0 0 100 0 24
2018 MA 58 33 6 1 1 1 0 92 2 238
2018 MA-02 56 37 4 4 0 0 0 93 4 27
2018 MA-03 63 25 9 1 1 0 0 88 3 68
2018 MA-04 64 32 5 0 0 0 0 95 0 44
2018 MA-05 49 41 7 0 3 0 0 90 3 61
2018 MA-06 47 42 11 0 0 0 0 89 0 19
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 50 31 10 4 1 1 3 85 5 254
2019 MA-02 53 25 3 10 5 0 5 82 16 40
2019 MA-03 38 27 25 3 0 2 5 69 3 63
2019 MA-04 50 33 8 4 0 2 2 87 4 48
2019 MA-05 57 36 5 0 0 0 2 95 0 61
2019 MA-06 58 38 0 0 0 0 4 100 0 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 48 30 14 4 2 1 0 79 7 253
2019 MA-02 62 26 5 3 3 0 3 89 5 39
2019 MA-03 44 35 14 3 3 0 0 79 6 63
2019 MA-04 56 19 13 6 2 4 0 78 9 48
2019 MA-05 46 31 15 5 3 0 0 77 8 61
2019 MA-06 25 46 21 8 0 0 0 71 8 24
2018 MA 47 38 6 5 1 2 1 87 6 238
2018 MA-02 56 33 0 4 4 0 4 92 8 27
2018 MA-03 53 32 9 3 1 1 0 87 4 68
2018 MA-04 57 41 2 0 0 0 0 98 0 44
2018 MA-05 33 49 5 8 2 2 2 85 10 61
2018 MA-06 26 42 21 5 0 0 5 72 6 19
2017 MA 51 37 5 6 1 0 0 88 7 269
2017 MA-01 72 20 8 0 0 0 0 92 0 12
2017 MA-02 63 25 8 4 0 0 0 88 4 24
2017 MA-03 57 34 3 3 2 0 0 91 6 89
2017 MA-04 44 44 7 5 0 0 0 88 5 43
2017 MA-05 44 42 3 10 0 2 0 87 10 62
2017 MA-06 39 43 9 4 0 0 4 86 5 23
2014 MA 48 37 8 4 2 0 0 85 7 252
2014 MA-02 57 14 21 0 0 0 7 77 0 14
2014 MA-03 53 33 8 4 2 0 0 86 6 102
2014 MA-04 36 50 5 5 5 0 0 86 9 44
2014 MA-05 53 40 3 0 3 0 0 94 3 62
2014 MA-06 33 47 13 7 0 0 0 80 7 15
2011 MA 45 43 6 3 2 0 1 89 5 267
2011 MA-02 60 27 7 7 0 0 0 87 7 15
2011 MA-03 43 46 2 2 3 1 3 93 5 104
2011 MA-04 49 44 5 0 0 0 2 95 0 41
2011 MA-05 44 44 6 3 3 0 0 88 6 68
2011 MA-06 41 41 11 4 4 0 0 81 7 27
2008 MA 40 39 9 7 3 0 1 80 11 283
2008 MA-02 46 46 4 4 0 0 0 92 4 24
2008 MA-03 42 42 9 3 2 0 1 85 5 95
2008 MA-04 39 42 5 11 0 3 0 84 11 38
2008 MA-05 42 32 10 8 6 0 3 76 14 72
2008 MA-06 32 39 18 11 0 0 0 71 11 28

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 61 25 7 2 2 2 1 88 4 254
2019 MA-02 73 20 5 0 0 0 3 95 0 40
2019 MA-03 54 24 13 5 2 2 2 80 7 63
2019 MA-04 65 23 4 2 2 4 0 91 4 48
2019 MA-05 61 28 3 2 3 3 0 92 5 61
2019 MA-06 54 29 17 0 0 0 0 83 0 24
2018 MA 62 25 7 1 3 2 0 89 4 238
2018 MA-02 70 15 7 4 4 0 0 85 7 27
2018 MA-03 68 24 6 1 1 0 0 91 3 68
2018 MA-04 82 14 2 0 0 2 0 98 0 44
2018 MA-05 41 41 10 2 5 2 0 83 7 61
2018 MA-06 47 37 16 0 0 0 0 84 0 19
2017 MA 63 27 6 2 1 1 0 91 3 270
2017 MA-01 88 12 0 0 0 0 0 100 0 12
2017 MA-02 75 21 4 0 0 0 0 96 0 24
2017 MA-03 65 22 6 2 2 2 0 90 5 89
2017 MA-04 57 32 9 2 0 0 0 89 2 44
2017 MA-05 61 27 6 3 0 2 0 90 3 62
2017 MA-06 52 43 4 0 0 0 0 96 0 23
2014 MA 67 25 3 4 1 1 0 92 4 252
2014 MA-02 86 7 0 0 0 7 0 100 0 14
2014 MA-03 65 25 3 6 1 0 0 90 7 102
2014 MA-04 64 25 5 2 0 5 0 93 2 44
2014 MA-05 73 24 2 0 2 0 0 97 2 62
2014 MA-06 87 13 0 0 0 0 0 100 0 15
2011 MA 60 28 4 2 1 2 2 92 4 267
2011 MA-02 67 20 0 0 0 13 0 100 0 15
2011 MA-03 60 29 4 3 1 1 3 92 4 104
2011 MA-04 66 24 2 2 0 2 2 95 3 41
2011 MA-05 62 26 6 1 3 0 1 90 4 68
2011 MA-06 48 44 4 0 0 4 0 96 0 27
2008 MA 58 31 6 1 2 1 0 90 4 284
2008 MA-02 88 8 0 0 4 0 0 96 4 24
2008 MA-03 60 35 1 1 2 0 1 96 3 95
2008 MA-04 55 32 5 3 0 5 0 92 3 38
2008 MA-05 58 32 7 1 3 0 0 89 4 73
2008 MA-06 43 36 21 0 0 0 0 79 0 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 54 31 9 4 2 0 0 85 6 254
2019 MA-02 68 30 0 3 0 0 0 98 3 40
2019 MA-03 49 27 13 6 5 0 0 76 11 63
2019 MA-04 58 19 15 6 2 0 0 77 8 48
2019 MA-05 52 38 5 3 2 0 0 90 5 61
2019 MA-06 42 38 21 0 0 0 0 79 0 24
2018 MA 55 32 4 4 3 1 1 89 6 237
2018 MA-02 70 26 0 0 4 0 0 96 4 27
2018 MA-03 53 35 4 4 3 0 0 88 7 68
2018 MA-04 68 27 2 2 0 0 0 95 2 44
2018 MA-05 43 43 3 5 3 0 3 88 8 61
2018 MA-06 39 33 22 6 0 0 0 72 6 18
2017 MA 57 30 8 1 2 0 1 88 3 270
2017 MA-01 88 12 0 0 0 0 0 100 0 12
2017 MA-02 63 33 0 4 0 0 0 96 4 24
2017 MA-03 54 29 10 2 3 0 1 84 6 89
2017 MA-04 57 30 9 2 2 0 0 86 5 44
2017 MA-05 55 34 11 0 0 0 0 89 0 62
2017 MA-06 65 30 4 0 0 0 0 96 0 23
2014 MA 59 32 3 4 2 0 1 92 5 252
2014 MA-02 43 50 7 0 0 0 0 93 0 14
2014 MA-03 60 30 2 5 2 0 1 91 7 102
2014 MA-04 59 30 2 5 2 0 2 91 7 44
2014 MA-05 63 34 3 0 0 0 0 97 0 62
2014 MA-06 73 20 0 7 0 0 0 93 7 15
2011 MA 55 34 7 2 2 0 2 90 3 266
2011 MA-02 60 33 7 0 0 0 0 93 0 15
2011 MA-03 50 35 7 3 3 0 3 87 6 103
2011 MA-04 63 27 7 0 0 0 2 93 0 41
2011 MA-05 54 35 6 3 1 0 0 90 4 68
2011 MA-06 67 30 4 0 0 0 0 96 0 27
2008 MA 55 33 7 3 2 0 0 88 6 284
2008 MA-02 63 38 0 0 0 0 0 100 0 24
2008 MA-03 54 32 9 3 2 0 0 85 5 95
2008 MA-04 50 39 3 8 0 0 0 89 8 38
2008 MA-05 59 33 4 0 4 0 0 92 4 73
2008 MA-06 46 39 11 4 0 0 0 86 4 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 84 11 3 1 1 0 1 95 2 252
2019 MA-02 88 8 0 0 3 0 3 97 3 40
2019 MA-03 84 13 2 0 2 0 0 97 2 62
2019 MA-04 87 9 2 2 0 0 0 96 2 47
2019 MA-05 79 11 5 3 0 0 2 92 3 61
2019 MA-06 88 13 0 0 0 0 0 100 0 24
2017 MA 83 13 2 1 0 0 0 96 2 270
2017 MA-01 100 0 0 0 0 0 0 100 0 12
2017 MA-02 100 0 0 0 0 0 0 100 0 24
2017 MA-03 81 13 2 3 0 0 0 94 3 89
2017 MA-04 77 14 5 2 2 0 0 91 5 44
2017 MA-05 77 21 2 0 0 0 0 98 0 62
2017 MA-06 96 4 0 0 0 0 0 100 0 23
2014 MA 88 10 1 1 0 0 0 98 1 252
2014 MA-02 86 7 7 0 0 0 0 93 0 14
2014 MA-03 86 12 1 1 0 0 0 98 1 102
2014 MA-04 95 2 0 2 0 0 0 98 2 44
2014 MA-05 82 15 2 0 0 0 2 98 0 62
2014 MA-06 100 0 0 0 0 0 0 100 0 15
2011 MA 85 12 1 1 0 0 1 98 2 267
2011 MA-02 100 0 0 0 0 0 0 100 0 15
2011 MA-03 86 9 1 2 0 0 3 97 2 104
2011 MA-04 78 20 0 0 2 0 0 98 2 41
2011 MA-05 79 18 1 1 0 0 0 97 1 68
2011 MA-06 93 7 0 0 0 0 0 100 0 27
2008 MA 88 8 1 2 0 0 1 96 2 283
2008 MA-02 79 21 0 0 0 0 0 100 0 24
2008 MA-03 85 11 1 2 0 0 1 97 2 95
2008 MA-04 89 5 0 3 3 0 0 95 5 38
2008 MA-05 88 6 4 1 0 0 1 94 1 72
2008 MA-06 93 7 0 0 0 0 0 100 0 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 76 17 3 0 1 1 2 96 1 254
2019 MA-02 75 20 0 0 0 0 5 100 0 40
2019 MA-03 65 21 6 0 3 2 3 90 3 63
2019 MA-04 83 10 4 0 0 0 2 96 0 48
2019 MA-05 79 20 0 0 0 2 0 100 0 61
2019 MA-06 75 13 8 4 0 0 0 88 4 24
2017 MA 80 16 1 1 0 0 1 98 1 269
2017 MA-01 100 0 0 0 0 0 0 100 0 12
2017 MA-02 79 17 0 0 0 0 4 100 0 24
2017 MA-03 77 18 1 2 0 0 1 97 2 88
2017 MA-04 80 16 0 0 0 2 2 100 0 44
2017 MA-05 82 15 3 0 0 0 0 97 0 62
2017 MA-06 87 9 4 0 0 0 0 96 0 23
2014 MA 75 15 3 1 1 3 2 95 2 252
2014 MA-02 86 7 0 0 0 7 0 100 0 14
2014 MA-03 71 12 7 1 1 4 5 90 2 102
2014 MA-04 82 9 0 5 0 5 0 95 5 44
2014 MA-05 77 19 2 0 2 0 0 97 2 62
2014 MA-06 87 13 0 0 0 0 0 100 0 15
2011 MA 76 18 2 0 0 2 1 98 0 267
2011 MA-02 87 13 0 0 0 0 0 100 0 15
2011 MA-03 77 14 2 0 0 3 4 98 0 104
2011 MA-04 78 22 0 0 0 0 0 100 0 41
2011 MA-05 76 16 4 0 0 3 0 95 0 68
2011 MA-06 74 22 0 0 0 4 0 100 0 27

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 66 23 7 2 1 0 0 90 3 254
2019 MA-02 83 10 5 0 3 0 0 93 3 40
2019 MA-03 57 32 5 5 2 0 0 89 6 63
2019 MA-04 69 19 6 2 2 2 0 89 4 48
2019 MA-05 70 16 11 2 0 0 0 87 2 61
2019 MA-06 50 38 13 0 0 0 0 88 0 24
2018 MA 63 22 8 4 2 1 0 86 6 238
2018 MA-02 70 19 4 7 0 0 0 89 7 27
2018 MA-03 66 22 6 3 1 1 0 90 4 68
2018 MA-04 77 14 5 5 0 0 0 91 5 44
2018 MA-05 51 31 11 3 3 0 0 82 7 61
2018 MA-06 42 32 21 5 0 0 0 74 5 19
2017 MA 64 25 8 1 1 1 0 90 2 270
2017 MA-01 88 12 0 0 0 0 0 100 0 12
2017 MA-02 88 13 0 0 0 0 0 100 0 24
2017 MA-03 62 22 10 0 3 2 0 86 3 89
2017 MA-04 64 27 5 5 0 0 0 91 5 44
2017 MA-05 61 31 5 0 0 3 0 95 0 62
2017 MA-06 48 43 9 0 0 0 0 91 0 23

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 56 29 7 5 2 0 0 85 8 252
2019 MA-02 64 23 10 0 3 0 0 87 3 39
2019 MA-03 52 33 3 6 5 0 0 86 11 63
2019 MA-04 63 23 6 6 2 0 0 85 8 48
2019 MA-05 59 26 7 7 2 0 0 85 8 61
2019 MA-06 35 43 17 4 0 0 0 78 4 23
2018 MA 59 26 7 5 3 1 0 85 8 238
2018 MA-02 63 19 7 11 0 0 0 81 11 27
2018 MA-03 62 24 6 7 1 0 0 85 9 68
2018 MA-04 80 16 2 2 0 0 0 95 2 44
2018 MA-05 39 38 13 3 7 0 0 77 10 61
2018 MA-06 53 32 5 11 0 0 0 84 11 19
2017 MA 63 25 7 3 2 0 0 88 5 270
2017 MA-01 88 12 0 0 0 0 0 100 0 12
2017 MA-02 79 17 0 4 0 0 0 96 4 24
2017 MA-03 58 28 7 3 3 0 0 87 7 89
2017 MA-04 61 30 2 7 0 0 0 91 7 44
2017 MA-05 61 23 13 2 2 0 0 84 3 62
2017 MA-06 65 30 4 0 0 0 0 96 0 23
2014 MA 63 27 5 2 3 0 0 90 5 252
2014 MA-02 71 21 7 0 0 0 0 93 0 14
2014 MA-03 60 30 5 3 2 0 0 90 5 102
2014 MA-04 66 25 0 2 7 0 0 91 9 44
2014 MA-05 73 23 3 0 2 0 0 95 2 62
2014 MA-06 73 27 0 0 0 0 0 100 0 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 10 46 13 13 2 8 9 67 18 115
2019 MA-04 8 40 8 8 0 20 16 75 13 25
2019 MA-05 13 41 13 11 4 7 11 66 18 54
2019 MA-06 5 55 14 27 0 0 0 59 27 22
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 36 12 4 2 12 0 80 6 253
2019 MA-02 58 20 8 0 0 15 0 91 0 40
2019 MA-03 32 37 8 6 2 14 2 81 9 63
2019 MA-04 40 26 19 0 2 13 0 76 2 47
2019 MA-05 26 43 15 5 2 10 0 76 7 61
2019 MA-06 21 46 17 0 4 13 0 76 5 24
2018 MA 36 34 9 6 1 13 0 81 8 236
2018 MA-02 48 26 4 0 0 19 4 95 0 27
2018 MA-03 28 43 6 6 3 15 0 83 10 68
2018 MA-04 36 32 9 9 0 14 0 79 11 44
2018 MA-05 30 34 18 8 2 8 0 70 11 61
2018 MA-06 50 28 6 6 0 11 0 88 6 18
2017 MA 40 40 8 1 3 7 0 87 4 270
2017 MA-01 72 12 0 0 0 16 0 100 0 12
2017 MA-02 63 21 8 0 0 8 0 91 0 24
2017 MA-03 35 42 10 2 3 7 1 83 6 89
2017 MA-04 27 48 9 0 2 14 0 87 3 44
2017 MA-05 37 45 8 3 3 3 0 85 7 62
2017 MA-06 57 39 0 0 0 4 0 100 0 23
2014 MA 33 42 10 2 1 13 0 86 3 252
2014 MA-02 29 21 0 0 0 50 0 100 0 14
2014 MA-03 39 35 8 1 2 15 0 87 3 102
2014 MA-04 25 55 9 0 0 11 0 90 0 44
2014 MA-05 27 52 11 6 0 3 0 82 7 62
2014 MA-06 53 20 20 0 0 7 0 79 0 15
2011 MA 32 37 12 2 3 13 1 80 6 266
2011 MA-02