2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 45 7 12 5 0 0 76 17 99
2019 IS-03 33 44 10 6 6 0 0 77 13 48
2019 IS-04 30 40 10 15 5 0 0 70 20 20
2017 IS 30 48 3 12 6 0 0 78 19 95
2017 IS-03 21 50 2 18 9 0 0 71 27 56
2017 IS-04 56 31 6 6 0 0 0 88 6 16
2017 IS-05 30 50 10 0 10 0 0 80 10 10
2014 IS 34 53 3 8 1 0 0 87 9 94
2014 IS-02 60 30 10 0 0 0 0 90 0 10
2014 IS-03 26 61 2 8 2 0 0 87 10 46
2014 IS-04 35 57 4 4 0 0 0 91 4 23
2011 IS 42 40 4 9 5 0 0 82 14 137
2011 IS-02 29 50 7 14 0 0 0 79 14 14
2011 IS-03 36 46 4 8 6 0 0 82 14 72
2011 IS-04 50 21 7 11 11 0 0 71 21 28
2011 IS-05 58 33 0 8 0 0 0 92 8 12
2008 IS 40 48 2 7 2 0 0 88 10 167
2008 IS-02 48 43 5 5 0 0 0 90 5 21
2008 IS-03 38 49 2 9 2 0 0 87 11 100
2008 IS-04 52 33 4 7 4 0 0 85 11 27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 22 8 8 1 0 2 83 9 101
2019 IS-03 63 18 6 8 2 0 2 83 10 49
2019 IS-04 45 30 10 10 0 0 5 79 11 20
2019 IS-05 64 18 18 0 0 0 0 82 0 11
2017 IS 59 21 9 7 3 0 1 81 10 95
2017 IS-03 55 23 5 11 4 0 2 80 15 56
2017 IS-04 88 0 6 6 0 0 0 88 6 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 53 29 5 11 1 0 1 83 12 94
2014 IS-02 60 30 10 0 0 0 0 90 0 10
2014 IS-03 52 26 7 11 2 0 2 80 13 46
2014 IS-04 52 26 4 17 0 0 0 78 17 23
2011 IS 55 20 8 12 2 0 1 77 15 137
2011 IS-02 50 14 14 7 14 0 0 64 21 14
2011 IS-03 58 19 10 8 1 0 3 80 10 72
2011 IS-04 54 25 0 21 0 0 0 79 21 28
2011 IS-05 50 17 8 25 0 0 0 67 25 12
2008 IS 56 24 5 11 4 0 0 80 15 167
2008 IS-02 71 19 10 0 0 0 0 90 0 21
2008 IS-03 54 22 6 13 5 0 0 76 18 100
2008 IS-04 52 33 0 15 0 0 0 85 15 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 36 4 14 5 0 0 77 19 100
2019 IS-03 50 30 0 12 8 0 0 80 20 50
2019 IS-04 35 35 5 20 5 0 0 70 25 20
2019 IS-05 20 50 30 0 0 0 0 70 0 10
2017 IS 31 42 7 11 9 0 0 73 20 95
2017 IS-03 25 48 9 9 9 0 0 73 18 56
2017 IS-04 50 19 0 19 13 0 0 69 31 16
2017 IS-05 30 40 10 10 10 0 0 70 20 10
2014 IS 56 31 7 3 2 0 0 87 5 94
2014 IS-02 40 60 0 0 0 0 0 100 0 10
2014 IS-03 52 31 9 7 2 0 0 83 9 46
2014 IS-04 65 22 13 0 0 0 0 87 0 23
2011 IS 45 34 10 5 6 0 0 79 11 136
2011 IS-02 43 36 21 0 0 0 0 79 0 14
2011 IS-03 49 29 10 6 7 0 0 78 13 72
2011 IS-04 39 36 7 11 7 0 0 75 18 28
2011 IS-05 45 45 0 0 9 0 0 91 9 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 37 11 19 7 0 1 63 26 100
2019 IS-03 37 27 10 20 6 0 0 63 27 49
2019 IS-04 11 42 11 21 11 0 5 56 33 19
2019 IS-05 0 45 27 18 9 0 0 45 27 11
2018 IS 23 47 14 8 5 1 2 72 13 86
2018 IS-03 24 41 12 10 8 2 2 68 19 49
2018 IS-04 17 56 17 6 0 0 6 76 6 18
2017 IS 29 44 10 11 5 0 0 73 17 95
2017 IS-03 16 52 11 13 9 0 0 68 21 56
2017 IS-04 44 31 6 19 0 0 0 75 19 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 25 47 18 6 2 0 1 73 9 93
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 13 62 16 4 4 0 0 75 9 45
2014 IS-04 35 26 26 9 0 0 4 64 9 23
2011 IS 20 46 15 9 9 0 1 67 18 137
2011 IS-02 14 36 36 0 14 0 0 50 14 14
2011 IS-03 15 51 14 7 11 0 1 68 18 72
2011 IS-04 25 36 11 25 4 0 0 61 29 28
2011 IS-05 25 50 8 8 8 0 0 75 17 12
2008 IS 22 43 18 10 5 1 2 67 15 167
2008 IS-02 29 29 33 0 10 0 0 57 10 21
2008 IS-03 19 47 17 10 5 0 2 67 15 100
2008 IS-04 30 41 15 11 0 0 4 73 12 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 37 9 4 2 0 0 85 6 102
2019 IS-03 48 38 8 4 2 0 0 86 6 50
2019 IS-04 45 35 15 5 0 0 0 80 5 20
2019 IS-05 36 45 18 0 0 0 0 82 0 11
2017 IS 52 36 5 3 4 0 0 88 7 95
2017 IS-03 52 34 7 4 4 0 0 86 7 56
2017 IS-04 63 31 0 0 6 0 0 94 6 16
2017 IS-05 50 40 10 0 0 0 0 90 0 10
2014 IS 55 32 10 2 0 0 0 87 2 94
2014 IS-02 50 50 0 0 0 0 0 100 0 10
2014 IS-03 52 37 8 2 0 0 0 90 2 46
2014 IS-04 70 13 17 0 0 0 0 83 0 23

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 29 9 10 1 0 0 80 11 102
2019 IS-03 58 26 8 8 0 0 0 84 8 50
2019 IS-04 60 20 0 20 0 0 0 80 20 20
2019 IS-05 36 27 27 9 0 0 0 64 9 11
2018 IS 35 41 10 10 2 0 1 76 13 86
2018 IS-03 43 35 12 8 2 0 0 78 10 49
2018 IS-04 22 33 11 22 6 0 6 59 29 18
2017 IS 42 36 10 9 3 0 0 78 12 95
2017 IS-03 48 29 11 9 4 0 0 77 13 56
2017 IS-04 44 38 6 13 0 0 0 81 13 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 52 31 10 3 2 0 1 84 5 94
2014 IS-02 40 20 40 0 0 0 0 60 0 10
2014 IS-03 50 39 6 0 4 0 0 90 4 46
2014 IS-04 61 22 9 4 0 0 4 86 5 23
2011 IS 48 34 4 7 4 0 2 84 11 137
2011 IS-02 50 36 0 7 7 0 0 86 14 14
2011 IS-03 50 35 4 6 3 0 3 87 9 72
2011 IS-04 46 25 4 14 7 0 4 74 22 28
2011 IS-05 58 25 8 0 8 0 0 83 8 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 37 13 6 2 0 0 79 8 101
2019 IS-03 47 33 10 8 2 0 0 80 10 49
2019 IS-04 35 45 10 10 0 0 0 80 10 20
2019 IS-05 18 45 36 0 0 0 0 64 0 11
2018 IS 30 52 7 9 1 0 0 83 10 86
2018 IS-03 33 49 8 8 2 0 0 82 10 49
2018 IS-04 17 67 6 11 0 0 0 83 11 18
2017 IS 46 41 6 6 0 1 0 87 6 94
2017 IS-03 40 42 9 7 0 2 0 83 7 55
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 20 60 10 10 0 0 0 80 10 10
2014 IS 39 43 10 6 1 0 0 83 7 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 39 45 9 4 2 0 0 85 7 46
2014 IS-04 43 39 13 4 0 0 0 83 4 23
2011 IS 36 45 10 5 4 0 0 81 9 137
2011 IS-02 29 29 29 7 7 0 0 57 14 14
2011 IS-03 40 46 4 6 4 0 0 86 10 72
2011 IS-04 39 43 11 4 4 0 0 82 7 28
2011 IS-05 33 33 25 8 0 0 0 67 8 12
2008 IS 40 46 8 4 2 0 0 87 5 166
2008 IS-02 48 43 5 5 0 0 0 90 5 21
2008 IS-03 34 51 9 4 2 0 0 85 6 100
2008 IS-04 63 33 4 0 0 0 0 96 0 27

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 40 8 9 6 0 0 77 15 102
2019 IS-03 44 34 10 6 6 0 0 78 12 50
2019 IS-04 25 45 5 20 5 0 0 70 25 20
2019 IS-05 18 55 18 9 0 0 0 73 9 11
2018 IS 25 39 15 12 9 0 0 64 21 85
2018 IS-03 27 33 18 14 8 0 0 59 22 49
2018 IS-04 12 53 12 12 12 0 0 65 24 17
2017 IS 30 38 16 10 5 1 0 69 15 94
2017 IS-03 31 29 20 13 5 2 0 61 19 55
2017 IS-04 25 63 6 6 0 0 0 88 6 16
2017 IS-05 20 30 30 10 10 0 0 50 20 10
2014 IS 22 58 11 2 6 0 0 81 9 94
2014 IS-02 40 40 10 0 10 0 0 80 10 10
2014 IS-03 24 63 4 2 7 0 0 87 9 46
2014 IS-04 13 57 22 4 4 0 0 70 9 23
2011 IS 29 39 11 10 9 0 1 69 20 137
2011 IS-02 21 36 14 14 7 0 7 62 23 14
2011 IS-03 29 42 10 6 13 0 1 72 18 72
2011 IS-04 36 32 7 18 7 0 0 68 25 28
2011 IS-05 42 25 17 8 8 0 0 67 17 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 46 6 5 2 0 0 87 7 101
2019 IS-03 42 46 8 4 0 0 0 88 4 50
2019 IS-04 42 42 5 11 0 0 0 84 11 19
2019 IS-05 18 64 9 9 0 0 0 82 9 11
2018 IS 38 42 7 12 1 0 0 80 13 85
2018 IS-03 33 45 6 14 2 0 0 78 16 49
2018 IS-04 39 44 11 6 0 0 0 83 6 18
2017 IS 46 39 10 4 1 0 0 85 5 94
2017 IS-03 36 49 7 7 0 0 0 85 7 55
2017 IS-04 81 6 6 0 6 0 0 88 6 16
2017 IS-05 30 30 40 0 0 0 0 60 0 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 44 9 7 1 0 0 83 8 101
2019 IS-03 40 46 6 8 0 0 0 86 8 50
2019 IS-04 37 37 21 0 5 0 0 74 5 19
2019 IS-05 36 45 9 9 0 0 0 82 9 11
2018 IS 49 40 4 6 1 0 0 89 7 85
2018 IS-03 55 33 4 6 2 0 0 88 8 49
2018 IS-04 56 33 6 6 0 0 0 89 6 18
2017 IS 54 36 7 2 2 0 0 89 4 93
2017 IS-03 48 37 7 4 4 0 0 85 7 54
2017 IS-04 75 19 6 0 0 0 0 94 0 16
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 52 36 7 3 1 0 0 88 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 2 2 0 0 87 4 46
2014 IS-04 48 39 4 9 0 0 0 87 9 23
2011 IS 37 41 11 5 3 2 1 80 8 137
2011 IS-02 36 29 14 7 0 7 7 75 8 14
2011 IS-03 40 40 10 3 6 1 0 82 8 72
2011 IS-04 36 39 11 11 0 4 0 78 11 28
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2008 IS 50 40 5 2 1 1 0 92 4 167
2008 IS-02 71 24 0 5 0 0 0 95 5 21
2008 IS-03 46 46 4 2 1 1 0 93 3 100
2008 IS-04 56 30 7 4 0 4 0 88 4 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 35 12 8 4 0 0 76 12 102
2019 IS-03 44 30 18 4 4 0 0 74 8 50
2019 IS-04 35 40 10 15 0 0 0 75 15 20
2019 IS-05 36 36 0 27 0 0 0 73 27 11
2018 IS 28 44 5 16 7 0 0 72 24 85
2018 IS-03 31 37 8 18 6 0 0 67 24 49
2018 IS-04 17 67 0 6 11 0 0 83 17 18
2017 IS 36 39 10 12 3 0 0 76 15 94
2017 IS-03 27 45 11 15 2 0 0 73 16 55
2017 IS-04 50 31 13 6 0 0 0 81 6 16
2017 IS-05 30 30 10 20 10 0 0 60 30 10

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 32 11 3 0 0 0 86 3 101
2019 IS-03 57 31 8 4 0 0 0 88 4 49
2019 IS-04 45 30 20 5 0 0 0 75 5 20
2019 IS-05 45 36 18 0 0 0 0 82 0 11
2018 IS 51 38 6 5 0 0 0 89 5 84
2018 IS-03 54 35 4 6 0 0 0 90 6 48
2018 IS-04 50 50 0 0 0 0 0 100 0 18
2017 IS 53 37 9 1 0 0 0 90 1 94
2017 IS-03 52 34 13 2 0 0 0 86 2 56
2017 IS-04 75 25 0 0 0 0 0 100 0 16
2017 IS-05 30 60 10 0 0 0 0 90 0 10
2014 IS 60 30 9 2 0 0 0 89 2 94
2014 IS-02 50 50 0 0 0 0 0 100 0 10
2014 IS-03 61 30 7 2 0 0 0 91 2 46
2014 IS-04 57 22 17 4 0 0 0 78 4 23
2011 IS 58 33 6 3 1 0 0 91 4 137
2011 IS-02 57 29 7 7 0 0 0 86 7 14
2011 IS-03 60 32 3 4 1 0 0 92 6 72
2011 IS-04 64 25 11 0 0 0 0 89 0 28
2011 IS-05 50 33 17 0 0 0 0 83 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 32 12 16 6 0 0 67 22 102
2019 IS-03 32 38 10 16 4 0 0 70 20 50
2019 IS-04 30 30 15 15 10 0 0 60 25 20
2019 IS-05 36 18 27 18 0 0 0 55 18 11
2018 IS 32 38 13 7 11 0 0 69 18 85
2018 IS-03 41 27 14 8 10 0 0 67 18 49
2018 IS-04 11 61 11 6 11 0 0 72 17 18
2017 IS 33 41 10 10 6 0 0 74 16 93
2017 IS-03 32 39 13 11 5 0 0 71 16 56
2017 IS-04 25 56 6 6 6 0 0 81 13 16
2014 IS 28 50 10 9 3 0 0 78 13 94
2014 IS-02 30 60 10 0 0 0 0 90 0 10
2014 IS-03 20 59 11 6 4 0 0 79 10 46
2014 IS-04 30 48 4 17 0 0 0 78 17 23
2011 IS 26 42 10 12 9 0 0 69 21 137
2011 IS-02 29 36 7 14 14 0 0 64 29 14
2011 IS-03 26 46 10 11 7 0 0 72 18 72
2011 IS-04 29 32 7 18 14 0 0 61 32 28
2011 IS-05 25 42 8 17 8 0 0 67 25 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 39 39 12 8 2 0 0 78 10 102
2019 IS-03 40 38 12 8 2 0 0 78 10 50
2019 IS-04 30 55 5 10 0 0 0 85 10 20
2019 IS-05 36 27 36 0 0 0 0 64 0 11
2018 IS 30 42 12 7 8 0 0 72 16 83
2018 IS-03 30 43 11 11 6 0 0 72 17 47
2018 IS-04 17 61 11 6 6 0 0 78 11 18
2017 IS 35 32 17 8 7 1 0 68 15 94
2017 IS-03 36 27 20 5 11 2 0 64 16 56
2017 IS-04 13 63 13 13 0 0 0 75 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 39 36 11 8 5 0 0 76 14 94
2014 IS-02 30 60 0 0 10 0 0 90 10 10
2014 IS-03 44 35 11 4 7 0 0 79 10 46
2014 IS-04 35 35 17 13 0 0 0 70 13 23

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 40 11 10 5 0 0 74 15 100
2019 IS-03 33 37 14 12 4 0 0 69 16 49
2019 IS-04 45 35 5 5 10 0 0 80 15 20
2019 IS-05 18 55 9 18 0 0 0 73 18 11
2018 IS 31 32 15 18 5 0 0 62 22 85
2018 IS-03 33 27 12 22 6 0 0 59 29 49
2018 IS-04 17 44 22 11 6 0 0 61 17 18
2017 IS 40 40 10 7 2 0 0 81 9 94
2017 IS-03 37 45 11 5 2 0 0 82 7 56
2017 IS-04 38 44 6 6 6 0 0 81 13 16
2017 IS-05 30 30 20 20 0 0 0 60 20 10
2014 IS 43 38 10 3 5 0 0 81 9 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 42 39 8 4 7 0 0 81 11 46
2014 IS-04 43 39 9 4 4 0 0 83 9 23
2011 IS 43 38 10 5 3 0 0 82 8 136
2011 IS-02 50 29 7 7 7 0 0 79 14 14
2011 IS-03 43 43 7 3 4 0 0 86 7 72
2011 IS-04 43 29 14 14 0 0 0 71 14 28
2011 IS-05 45 27 27 0 0 0 0 73 0 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 34 10 4 2 0 0 84 6 101
2019 IS-03 53 35 8 2 2 0 0 88 4 49
2019 IS-04 50 25 15 10 0 0 0 75 10 20
2019 IS-05 45 27 27 0 0 0 0 73 0 11
2018 IS 40 42 10 6 2 0 0 82 8 84
2018 IS-03 41 45 8 4 2 0 0 86 6 49
2018 IS-04 35 41 6 12 6 0 0 76 18 17
2017 IS 43 42 8 7 0 0 0 85 7 93
2017 IS-03 36 45 9 11 0 0 0 80 11 56
2017 IS-04 60 33 7 0 0 0 0 93 0 15
2017 IS-05 20 70 10 0 0 0 0 90 0 10
2014 IS 48 34 13 5 0 0 0 82 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 48 34 11 7 0 0 0 83 7 46
2014 IS-04 57 26 17 0 0 0 0 83 0 23
2011 IS 42 47 5 4 1 0 0 89 6 137
2011 IS-02 29 43 21 7 0 0 0 71 7 14
2011 IS-03 50 40 3 4 3 0 0 90 7 72
2011 IS-04 36 57 4 4 0 0 0 93 4 28
2011 IS-05 42 42 8 8 0 0 0 83 8 12
2008 IS 47 42 6 4 1 0 0 89 5 167
2008 IS-02 52 38 5 5 0 0 0 90 5 21
2008 IS-03 41 48 6 4 1 0 0 89 5 100
2008 IS-04 70 30 0 0 0 0 0 100 0 27

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 25 24 4 3 0 0 70 7 102
2019 IS-03 46 28 22 2 2 0 0 74 4 50
2019 IS-04 45 20 25 5 5 0 0 65 10 20
2019 IS-05 36 9 36 9 9 0 0 45 18 11
2018 IS 51 21 18 6 4 0 0 73 10 84
2018 IS-03 56 21 17 4 2 0 0 77 6 48
2018 IS-04 35 29 12 18 6 0 0 65 24 17
2017 IS 45 44 9 2 1 0 0 88 3 95
2017 IS-03 55 39 4 2 0 0 0 95 2 56
2017 IS-04 31 44 19 0 6 0 0 75 6 16
2017 IS-05 30 50 10 10 0 0 0 80 10 10
2014 IS 57 29 9 2 3 1 0 86 5 94
2014 IS-02 40 50 10 0 0 0 0 90 0 10
2014 IS-03 61 26 9 0 2 2 0 89 2 46
2014 IS-04 48 30 9 9 4 0 0 78 13 23
2011 IS 37 40 15 7 1 0 0 76 8 136
2011 IS-02 38 54 8 0 0 0 0 92 0 13
2011 IS-03 39 40 13 6 3 0 0 79 8 72
2011 IS-04 36 36 14 14 0 0 0 71 14 28
2011 IS-05 25 33 33 8 0 0 0 58 8 12
2008 IS 35 35 22 4 4 1 1 71 7 167
2008 IS-02 57 19 14 5 5 0 0 76 10 21
2008 IS-03 32 33 27 4 3 1 0 66 7 100
2008 IS-04 26 48 19 4 0 0 4 77 4 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 10 24 28 28 10 1 0 38 34 101
2019 IS-03 8 18 32 28 12 2 0 41 27 50
2019 IS-04 10 30 15 40 5 0 0 45 40 20
2019 IS-05 18 36 18 27 0 0 0 27 55 11
2018 IS 10 22 33 20 13 0 2 33 33 86
2018 IS-03 4 29 35 20 10 0 2 31 33 49
2018 IS-04 28 11 22 11 22 0 6 35 41 18
2017 IS 4 17 51 18 9 1 0 27 21 95
2017 IS-03 2 16 50 20 11 2 0 31 18 56
2017 IS-04 6 13 56 25 0 0 0 25 19 16
2017 IS-05 0 20 80 0 0 0 0 0 20 10
2014 IS 4 12 40 31 9 0 4 41 17 94
2014 IS-02 20 0 10 40 20 0 10 67 22 10
2014 IS-03 2 11 45 31 7 0 4 39 14 46
2014 IS-04 4 17 39 26 9 0 4 36 23 23
2011 IS 11 19 40 18 7 0 4 27 31 136
2011 IS-02 0 43 50 0 7 0 0 7 43 14
2011 IS-03 10 13 38 24 11 0 6 37 24 72
2011 IS-04 15 26 37 19 0 0 4 19 42 27
2011 IS-05 17 8 58 17 0 0 0 17 25 12
2008 IS 4 20 37 24 13 0 1 38 25 167
2008 IS-02 0 33 29 24 14 0 0 38 33 21
2008 IS-03 4 19 37 26 13 0 1 39 23 100
2008 IS-04 7 11 37 22 19 0 4 42 19 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 3 12 34 26 21 3 2 49 16 101
2019 IS-03 2 6 32 32 20 4 4 57 9 50
2019 IS-04 10 15 25 25 25 0 0 50 25 20
2019 IS-05 0 36 27 27 9 0 0 36 36 11
2018 IS 3 15 26 27 24 1 3 54 20 86
2018 IS-03 4 14 29 22 27 0 4 51 19 49
2018 IS-04 6 28 22 17 22 0 6 41 35 18
2017 IS 3 7 32 37 17 3 1 56 11 95
2017 IS-03 2 9 30 41 11 5 2 56 12 56
2017 IS-04 6 6 19 25 44 0 0 69 13 16
2017 IS-05 0 0 50 50 0 0 0 50 0 10
2014 IS 3 7 22 35 26 0 6 65 11 94
2014 IS-02 0 20 20 10 40 0 10 56 22 10
2014 IS-03 4 8 22 44 15 0 7 63 13 46
2014 IS-04 4 4 26 26 30 0 9 62 10 23
2011 IS 11 17 35 16 13 1 6 32 30 135
2011 IS-02 0 14 43 14 29 0 0 43 14 14
2011 IS-03 8 18 25 20 15 3 10 40 31 71
2011 IS-04 15 22 44 7 7 0 4 15 38 27
2011 IS-05 17 17 42 25 0 0 0 25 33 12
2008 IS 3 14 30 26 22 1 4 50 18 167
2008 IS-02 0 24 14 19 33 0 10 58 26 21
2008 IS-03 3 15 32 29 17 2 2 48 19 100
2008 IS-04 4 4 26 26 33 0 7 64 8 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 20 34 18 8 1 1 27 39 100
2019 IS-03 16 20 39 20 4 0 0 24 37 49
2019 IS-04 25 20 15 25 10 0 5 37 47 20
2019 IS-05 0 27 55 9 9 0 0 18 27 11
2018 IS 15 23 36 12 8 2 3 21 41 86
2018 IS-03 18 20 41 8 8 2 2 17 40 49
2018 IS-04 17 28 22 17 6 0 11 25 50 18
2017 IS 11 22 33 25 6 1 2 33 33 95
2017 IS-03 9 23 36 21 7 2 2 30 33 56
2017 IS-04 13 31 13 31 6 0 6 40 47 16
2017 IS-05 20 0 60 20 0 0 0 20 20 10
2014 IS 12 27 34 10 10 1 6 21 42 94
2014 IS-02 10 10 10 20 30 0 20 63 25 10
2014 IS-03 11 26 35 11 9 0 9 22 40 46
2014 IS-04 17 35 39 0 4 4 0 5 55 23
2011 IS 13 38 27 12 7 0 4 19 53 136
2011 IS-02 14 36 21 7 14 0 7 23 54 14
2011 IS-03 13 35 28 14 7 0 4 22 49 72
2011 IS-04 15 44 19 11 7 0 4 19 62 27
2011 IS-05 17 42 33 8 0 0 0 8 58 12
2008 IS 13 20 40 14 11 1 2 25 34 167
2008 IS-02 14 10 38 19 14 0 5 35 25 21
2008 IS-03 15 24 40 13 5 0 3 19 40 100
2008 IS-04 11 11 33 15 26 4 0 42 23 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 20 42 22 7 0 0 29 29 100
2019 IS-03 6 14 38 30 12 0 0 42 20 50
2019 IS-04 16 21 47 16 0 0 0 16 37 19
2019 IS-05 18 27 45 9 0 0 0 9 45 11
2018 IS 8 13 44 20 13 0 2 33 21 86
2018 IS-03 4 16 39 20 18 0 2 40 21 49
2018 IS-04 22 6 61 6 0 0 6 6 29 18
2017 IS 3 10 49 29 10 0 0 38 13 95
2017 IS-03 0 5 48 32 14 0 0 46 5 56
2017 IS-04 6 19 63 13 0 0 0 13 25 16
2017 IS-05 10 10 50 30 0 0 0 30 20 10
2014 IS 3 11 33 34 13 0 6 50 15 94
2014 IS-02 0 20 10 30 20 0 20 63 25 10
2014 IS-03 2 9 33 37 11 0 9 52 12 46
2014 IS-04 9 13 35 35 9 0 0 43 22 23
2011 IS 4 10 42 32 10 0 3 43 14 136
2011 IS-02 0 0 43 43 14 0 0 57 0 14
2011 IS-03 3 3 47 28 14 0 6 44 6 72
2011 IS-04 7 30 22 37 4 0 0 41 37 27
2011 IS-05 8 17 42 33 0 0 0 33 25 12
2008 IS 4 8 39 32 16 0 1 48 12 167
2008 IS-02 5 0 24 52 14 0 5 70 5 21
2008 IS-03 5 8 41 31 14 0 1 45 13 100
2008 IS-04 0 11 41 33 15 0 0 48 11 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 20 39 17 12 0 1 29 32 101
2019 IS-03 12 12 38 22 14 0 2 37 24 50
2019 IS-04 10 25 45 10 10 0 0 20 35 20
2019 IS-05 27 27 27 18 0 0 0 18 55 11
2018 IS 17 24 26 16 12 1 3 29 44 86
2018 IS-03 14 24 18 18 18 2 4 39 41 49
2018 IS-04 39 22 28 6 0 0 6 6 65 18
2017 IS 9 24 37 13 12 0 5 26 35 95
2017 IS-03 5 29 34 11 14 0 7 27 37 56
2017 IS-04 19 19 31 25 0 0 6 27 40 16
2017 IS-05 10 20 60 10 0 0 0 10 30 10
2014 IS 6 26 30 26 6 1 5 34 34 94
2014 IS-02 0 20 10 30 30 0 10 67 22 10
2014 IS-03 4 26 30 24 7 2 7 34 34 46
2014 IS-04 17 17 43 17 0 0 4 18 36 23
2011 IS 14 22 38 14 8 1 4 23 38 136
2011 IS-02 7 29 29 21 14 0 0 36 36 14
2011 IS-03 13 14 46 13 10 1 4 24 28 72
2011 IS-04 19 37 15 19 4 0 7 24 60 27
2011 IS-05 25 25 42 8 0 0 0 8 50 12
2008 IS 9 23 32 20 14 1 1 35 33 167
2008 IS-02 0 5 48 24 19 5 0 45 5 21
2008 IS-03 10 24 30 21 13 0 2 35 35 100
2008 IS-04 15 22 33 15 15 0 0 30 37 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 5 17 27 27 21 1 2 49 23 100
2019 IS-03 2 12 26 28 30 2 0 59 14 50
2019 IS-04 10 25 15 30 15 0 5 47 37 20
2019 IS-05 0 36 36 18 9 0 0 27 36 11
2018 IS 6 6 41 21 19 4 4 43 13 85
2018 IS-03 4 8 41 18 22 4 2 43 13 49
2018 IS-04 18 0 41 18 12 0 12 33 20 17
2017 IS 5 10 29 29 18 1 7 52 17 95
2017 IS-03 5 11 27 30 16 2 9 52 18 56
2017 IS-04 13 13 25 25 19 0 6 47 27 16
2017 IS-05 0 10 30 40 20 0 0 60 10 10
2014 IS 0 6 25 40 23 2 4 67 7 93
2014 IS-02 0 10 0 50 30 0 10 89 11 10
2014 IS-03 0 4 22 46 20 2 4 71 5 45
2014 IS-04 0 13 26 35 17 4 4 57 14 23
2011 IS 10 18 27 21 9 2 13 35 33 136
2011 IS-02 14 14 36 14 21 0 0 36 29 14
2011 IS-03 8 19 25 18 10 4 15 34 34 72
2011 IS-04 7 19 26 33 7 0 7 44 28 27
2011 IS-05 25 8 33 17 0 0 17 20 40 12
2008 IS 5 19 35 19 14 2 4 36 26 167
2008 IS-02 5 33 14 24 19 0 5 45 40 21
2008 IS-03 5 13 38 21 15 3 5 39 20 100
2008 IS-04 4 19 44 19 11 0 4 31 23 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 21 39 20 10 1 1 30 30 101
2019 IS-03 10 18 42 18 12 0 0 30 28 50
2019 IS-04 15 10 40 25 10 0 0 35 25 20
2019 IS-05 0 45 36 18 0 0 0 18 45 11
2018 IS 9 14 40 20 11 5 1 33 25 85
2018 IS-03 12 18 39 12 14 4 0 28 32 49
2018 IS-04 6 12 41 24 6 6 6 33 20 17
2017 IS 9 15 39 26 10 1 1 37 24 95
2017 IS-03 9 14 43 27 4 2 2 31 24 56
2017 IS-04 6 19 31 25 19 0 0 44 25 16
2017 IS-05 10 10 40 30 10 0 0 40 20 10
2014 IS 10 18 37 23 6 1 4 32 29 94
2014 IS-02 10 0 10 50 20 0 10 78 11 10
2014 IS-03 4 26 37 20 4 2 7 26 33 46
2014 IS-04 22 13 43 13 9 0 0 22 35 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 21 32 23 7 0 0 29 38 102
2019 IS-03 12 20 34 26 8 0 0 34 32 50
2019 IS-04 25 30 20 25 0 0 0 25 55 20
2019 IS-05 18 27 27 18 9 0 0 27 45 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 72 21 4 2 0 0 1 94 2 101
2019 IS-03 72 22 2 2 0 0 2 96 2 50
2019 IS-04 75 20 0 5 0 0 0 95 5 20
2019 IS-05 64 27 9 0 0 0 0 91 0 11
2017 IS 64 28 0 4 1 0 2 95 5 95
2017 IS-03 57 32 0 5 2 0 4 93 7 56
2017 IS-04 88 13 0 0 0 0 0 100 0 16
2017 IS-05 60 30 0 10 0 0 0 90 10 10
2014 IS 73 22 1 4 0 0 0 95 4 94
2014 IS-02 80 20 0 0 0 0 0 100 0 10
2014 IS-03 70 26 0 4 0 0 0 96 4 46
2014 IS-04 74 13 4 9 0 0 0 87 9 23
2011 IS 58 24 7 7 3 0 2 83 10 136
2011 IS-02 71 7 0 14 7 0 0 79 21 14
2011 IS-03 56 25 8 6 4 0 1 82 10 72
2011 IS-04 54 29 4 7 0 0 7 88 8 28
2011 IS-05 64 18 9 9 0 0 0 82 9 11
2008 IS 65 22 4 7 1 0 1 87 8 167
2008 IS-02 81 14 5 0 0 0 0 95 0 21
2008 IS-03 59 25 2 10 2 0 2 86 12 100
2008 IS-04 70 19 7 4 0 0 0 89 4 27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 37 13 6 4 3 3 75 11 99
2019 IS-03 23 40 19 4 6 6 2 68 11 48
2019 IS-04 37 42 11 5 0 0 5 83 6 19
2019 IS-05 64 27 0 0 0 0 9 100 0 11
2018 IS 27 34 19 10 5 2 3 64 16 86
2018 IS-03 20 29 24 12 6 4 4 53 20 49
2018 IS-04 28 33 22 6 6 0 6 65 12 18
2017 IS 24 38 15 10 4 4 5 69 15 95
2017 IS-03 18 37 18 13 5 4 5 61 20 56
2017 IS-04 25 38 6 6 6 6 13 77 15 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 41 37 10 2 3 2 4 83 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 31 39 13 4 4 4 4 77 10 46
2014 IS-04 48 35 9 0 4 0 4 86 5 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 36 5 6 2 0 0 87 8 101
2019 IS-03 50 36 6 6 2 0 0 86 8 50
2019 IS-04 65 25 10 0 0 0 0 90 0 20
2018 IS 51 34 2 8 5 0 0 85 13 85
2018 IS-03 41 37 4 12 6 0 0 78 18 49
2018 IS-04 61 28 0 6 6 0 0 89 11 18
2017 IS 43 41 5 7 3 0 0 84 11 95
2017 IS-03 32 45 9 9 5 0 0 77 14 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 60 29 6 2 2 1 0 89 4 94
2014 IS-02 60 30 10 0 0 0 0 90 0 10
2014 IS-03 55 30 7 2 4 2 0 87 7 46
2014 IS-04 74 17 4 4 0 0 0 91 4 23

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 27 4 9 2 0 0 85 11 102
2019 IS-03 54 30 2 12 2 0 0 84 14 50
2019 IS-04 70 10 10 10 0 0 0 80 10 20
2019 IS-05 82 18 0 0 0 0 0 100 0 11
2018 IS 52 32 6 8 1 0 0 85 10 84
2018 IS-03 43 37 6 12 2 0 0 80 14 49
2018 IS-04 63 19 13 6 0 0 0 81 6 16
2017 IS 56 33 4 4 2 0 0 89 6 94
2017 IS-03 50 36 4 7 4 0 0 86 11 56
2017 IS-04 60 27 13 0 0 0 0 87 0 15
2017 IS-05 50 50 0 0 0 0 0 100 0 10
2014 IS 67 25 4 3 1 0 0 91 4 94
2014 IS-02 80 20 0 0 0 0 0 100 0 10
2014 IS-03 61 26 4 7 2 0 0 87 9 46
2014 IS-04 61 30 9 0 0 0 0 91 0 23

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 11 4 2 0 0 83 6 102
2019 IS-03 44 38 10 6 2 0 0 82 8 50
2019 IS-04 60 30 10 0 0 0 0 90 0 20
2019 IS-05 45 36 18 0 0 0 0 82 0 11
2018 IS 43 37 10 7 2 0 0 80 9 86
2018 IS-03 45 29 16 8 2 0 0 73 10 49
2018 IS-04 33 56 6 6 0 0 0 89 6 18
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 48 25 17 5 2 1 3 75 7 101
2019 IS-03 40 32 20 6 0 0 2 73 6 50
2019 IS-04 60 5 25 0 0 5 5 72 0 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 35 10 7 2 0 1 81 9 102
2019 IS-03 52 28 6 12 2 0 0 80 14 50
2019 IS-04 30 40 20 5 0 0 5 74 5 20
2019 IS-05 27 55 18 0 0 0 0 82 0 11
2018 IS 48 33 9 8 2 0 0 80 10 86
2018 IS-03 41 41 10 8 0 0 0 82 8 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 46 30 16 4 1 1 2 78 5 95
2017 IS-03 39 37 16 2 2 2 2 80 4 56
2017 IS-04 63 6 19 13 0 0 0 69 13 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 49 33 14 2 2 0 0 82 4 94
2014 IS-02 70 10 10 10 0 0 0 80 10 10
2014 IS-03 52 31 13 2 2 0 0 83 4 46
2014 IS-04 48 35 17 0 0 0 0 83 0 23
2011 IS 42 31 12 6 5 2 1 76 11 137
2011 IS-02 43 21 7 7 21 0 0 64 29 14
2011 IS-03 43 32 11 4 6 3 1 78 10 72
2011 IS-04 36 32 14 14 0 4 0 70 15 28
2011 IS-05 58 17 25 0 0 0 0 75 0 12
2008 IS 36 36 15 7 5 1 1 72 13 166
2008 IS-02 38 43 10 10 0 0 0 81 10 21
2008 IS-03 32 36 15 8 6 1 1 70 14 99
2008 IS-04 44 30 15 4 7 0 0 74 11 27

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 26 8 9 1 0 0 82 10 101
2019 IS-03 52 30 4 14 0 0 0 82 14 50
2019 IS-04 60 15 15 10 0 0 0 75 10 20
2019 IS-05 45 36 18 0 0 0 0 82 0 11
2018 IS 59 25 6 8 2 0 0 84 11 85
2018 IS-03 55 27 8 10 0 0 0 82 10 49
2018 IS-04 61 28 0 0 11 0 0 89 11 18
2017 IS 51 32 8 4 1 1 2 86 6 94
2017 IS-03 51 35 4 5 2 0 4 89 8 55
2017 IS-04 63 25 6 6 0 0 0 88 6 16
2017 IS-05 20 50 30 0 0 0 0 70 0 10
2014 IS 53 31 11 3 0 1 1 86 3 94
2014 IS-02 50 30 0 10 0 10 0 89 11 10
2014 IS-03 48 32 13 4 0 0 2 82 4 46
2014 IS-04 70 22 9 0 0 0 0 91 0 23
2011 IS 47 30 10 5 4 4 0 80 9 137
2011 IS-02 50 21 14 0 14 0 0 71 14 14
2011 IS-03 47 29 8 6 4 6 0 81 10 72
2011 IS-04 46 32 7 11 0 4 0 81 11 28
2011 IS-05 67 8 25 0 0 0 0 75 0 12
2008 IS 46 28 14 5 5 2 0 75 10 166
2008 IS-02 48 29 14 5 5 0 0 76 10 21
2008 IS-03 45 26 16 4 5 3 0 74 9 99
2008 IS-04 48 37 4 7 4 0 0 85 11 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 33 7 9 1 0 0 83 10 102
2019 IS-03 52 30 6 12 0 0 0 82 12 50
2019 IS-04 40 50 5 5 0 0 0 90 5 20
2019 IS-05 45 45 0 9 0 0 0 91 9 11
2018 IS 45 35 7 9 3 0 0 80 13 86
2018 IS-03 45 35 8 12 0 0 0 80 12 49
2018 IS-04 44 33 6 6 11 0 0 78 17 18
2017 IS 48 33 6 7 3 1 1 83 11 95
2017 IS-03 43 34 9 7 5 0 2 78 13 56
2017 IS-04 63 25 0 13 0 0 0 88 13 16
2017 IS-05 10 70 10 10 0 0 0 80 10 10
2014 IS 50 36 10 3 1 0 0 86 4 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 50 37 9 4 0 0 0 87 4 46
2014 IS-04 65 22 13 0 0 0 0 87 0 23
2011 IS 42 34 10 9 4 1 0 76 13 137
2011 IS-02 43 14 14 14 14 0 0 57 29 14
2011 IS-03 38 39 11 6 6 1 0 77 11 72
2011 IS-04 46 29 7 14 0 4 0 78 15 28
2011 IS-05 67 0 17 17 0 0 0 67 17 12
2008 IS 39 33 12 8 7 1 0 72 16 166
2008 IS-02 33 43 14 0 10 0 0 76 10 21
2008 IS-03 36 31 13 11 7 1 0 68 18 99
2008 IS-04 56 26 4 11 4 0 0 81 15 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 86 6 3 2 2 0 1 93 4 101
2019 IS-03 84 8 2 2 2 0 2 94 4 50
2019 IS-04 90 0 0 5 5 0 0 90 10 20
2019 IS-05 91 0 9 0 0 0 0 91 0 11
2017 IS 78 18 0 1 0 1 2 99 1 94
2017 IS-03 69 24 0 2 0 2 4 98 2 55
2017 IS-04 100 0 0 0 0 0 0 100 0 16
2017 IS-05 80 20 0 0 0 0 0 100 0 10
2014 IS 85 12 1 2 0 0 0 97 2 94
2014 IS-02 100 0 0 0 0 0 0 100 0 10
2014 IS-03 80 20 0 0 0 0 0 100 0 46
2014 IS-04 87 0 4 9 0 0 0 87 9 23
2011 IS 75 10 5 4 3 1 2 88 7 137
2011 IS-02 71 7 0 7 14 0 0 79 21 14
2011 IS-03 76 8 6 3 3 1 3 88 6 72
2011 IS-04 68 14 7 7 0 0 4 85 7 28
2011 IS-05 83 17 0 0 0 0 0 100 0 12
2008 IS 80 14 1 3 1 0 1 95 4 166
2008 IS-02 95 5 0 0 0 0 0 100 0 21
2008 IS-03 73 20 0 4 1 0 2 95 5 99
2008 IS-04 89 4 4 4 0 0 0 93 4 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 68 16 6 8 1 0 2 85 9 102
2019 IS-03 72 12 8 4 0 0 4 88 4 50
2019 IS-04 75 10 0 10 5 0 0 85 15 20
2019 IS-05 55 18 18 9 0 0 0 73 9 11
2017 IS 44 23 9 10 3 4 7 75 15 95
2017 IS-03 48 16 11 11 5 4 5 71 18 56
2017 IS-04 38 31 0 6 0 13 13 92 8 16
2017 IS-05 10 50 20 10 0 0 10 67 11 10
2014 IS 60 24 5 1 2 2 5 91 3 94
2014 IS-02 70 10 0 0 0 20 0 100 0 10
2014 IS-03 55 32 0 2 2 0 9 95 5 46
2014 IS-04 74 13 4 0 4 0 4 91 5 23
2011 IS 52 26 8 3 5 4 3 83 9 137
2011 IS-02 43 21 14 0 7 0 14 75 8 14
2011 IS-03 57 22 8 1 6 4 1 84 7 72
2011 IS-04 46 29 4 11 4 4 4 81 15 28
2011 IS-05 50 25 8 0 8 8 0 82 9 12

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 71 24 4 1 1 0 0 94 2 102
2019 IS-03 68 24 8 0 0 0 0 92 0 50
2019 IS-04 80 15 0 5 0 0 0 95 5 20
2019 IS-05 64 36 0 0 0 0 0 100 0 11
2018 IS 62 24 6 1 7 0 0 86 8 86
2018 IS-03 55 31 4 2 8 0 0 86 10 49
2018 IS-04 72 17 0 0 11 0 0 89 11 18
2017 IS 60 26 7 3 0 2 1 89 3 95
2017 IS-03 55 27 9 4 0 4 2 87 4 56
2017 IS-04 81 13 6 0 0 0 0 94 0 16
2017 IS-05 30 60 10 0 0 0 0 90 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 33 8 3 1 0 0 88 4 101
2019 IS-03 56 32 8 4 0 0 0 88 4 50
2019 IS-04 50 35 10 5 0 0 0 85 5 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 51 38 2 5 3 0 0 90 8 86
2018 IS-03 45 45 2 6 2 0 0 90 8 49
2018 IS-04 61 22 0 6 11 0 0 83 17 18
2017 IS 58 18 14 7 2 0 1 77 9 95
2017 IS-03 52 18 18 7 4 0 2 71 11 56
2017 IS-04 75 6 6 13 0 0 0 81 13 16
2017 IS-05 30 50 20 0 0 0 0 80 0 10
2014 IS 61 29 4 4 2 0 0 89 6 94
2014 IS-02 50 40 10 0 0 0 0 90 0 10
2014 IS-03 59 28 4 7 2 0 0 87 9 46
2014 IS-04 70 22 4 0 4 0 0 91 4 23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 42 27 15 0 0 0 58 15 26
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 33 12 6 5 9 0 75 12 102
2019 IS-03 42 30 12 4 4 8 0 78 9 50
2019 IS-04 15 45 0 15 5 20 0 75 25 20
2019 IS-05 18 36 36 9 0 0 0 55 9 11
2018 IS 20 36 14 11 7 12 0 64 20 85
2018 IS-03 23 38 10 10 8 10 0 67 21 48
2018 IS-04 6 39 17 11 11 17 0 53 27 18
2017 IS 29 35 14 3 6 13 0 74 11 95
2017 IS-03 27 34 13 2 11 14 0 71 15 56
2017 IS-04 31 38 13 6 0 13 0 79 7 16
2017 IS-05 40 40 20 0 0 0 0 80 0 10
2014 IS 32 41 13 3 2 9 0 80 6 94
2014 IS-02 30 50 10 0 0 10 0 89 0 10
2014 IS-03 28 37 20 2 4 9 0 71 7 46
2014 IS-04 30 43 9 9 0 9 0 81 10 23
2011 IS 21 30 24 6 7 13 0 58 14 136
2011 IS-02 29 14 29 7 7 14 0 50 17 14
2011 IS-03 17 34 23 4 7 15 0 60 13 71
2011 IS-04 18 25 29 11 4 14 0 50 17 28
2011 IS-05 33 17 17 8 17 8 0 55 27 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 36 14 10 7 2 0 68 18 98
2019 IS-03 33 35 17 7 9 0 0 67 15 46
2019 IS-04 25 50 0 15 5 5 0 79 21 20
2019 IS-05 27 18 36 9 9 0 0 45 18 11
2018 IS 21 42 14 9 9 5 0 66 20 86
2018 IS-03 27 35 14 12 8 4 0 64 21 49
2018 IS-04 6 61 17 6 11 0 0 67 17 18
2017 IS 31 33 20 9 5 2 0 65 14 94
2017 IS-03 29 29 24 7 7 4 0 60 15 55
2017 IS-04 25 38 19 13 6 0 0 63 19 16
2017 IS-05 40 30 20 10 0 0 0 70 10 10
2014 IS 28 45 18 4 4 1 0 73 8 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 26 42 22 4 7 0 0 68 10 46
2014 IS-04 22 48 13 9 4 4 0 73 14 23
2011 IS 17 34 25 11 11 2 0 52 23 136
2011 IS-02 29 21 21 14 14 0 0 50 29 14
2011 IS-03 18 32 27 7 11 4 0 53 19 71
2011 IS-04 11 39 25 18 7 0 0 50 25 28
2011 IS-05 17 42 8 17 17 0 0 58 33 12
2008 IS 22 33 25 11 5 4 0 57 18 167
2008 IS-02 24 24 33 10 10 0 0 48 19 21
2008 IS-03 17 35 27 12 5 4 0 54 18 100
2008 IS-04 33 37 11 7 4 7 0 76 12 27

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 20 37 20 12 7 5 0 59 20 101
2019 IS-03 28 28 20 12 8 4 0 58 21 50
2019 IS-04 5 55 10 10 10 10 0 67 22 20
2019 IS-05 18 18 45 18 0 0 0 36 18 11
2018 IS 14 33 17 21 6 9 0 51 29 86
2018 IS-03 18 33 16 20 6 6 0 54 28 49
2018 IS-04 6 22 28 17 11 17 0 33 33 18
2017 IS 22 35 17 12 9 5 0 60 22 95
2017 IS-03 21 34 16 14 11 4 0 57 26 56
2017 IS-04 19 31 25 6 6 13 0 57 14 16
2017 IS-05 40 30 10 20 0 0 0 70 20 10
2014 IS 22 39 21 8 3 5 0 65 12 94
2014 IS-02 30 30 20 0 0 20 0 75 0 10
2014 IS-03 20 39 22 10 4 4 0 62 15 46
2014 IS-04 13 39 30 9 4 4 0 55 14 23
2011 IS 7 35 22 19 8 9 0 46 30 137
2011 IS-02 7 43 14 14 14 7 0 54 31 14
2011 IS-03 8 31 24 15 10 13 0 44 29 72
2011 IS-04 0 36 25 21 7 11 0 40 32 28
2011 IS-05 8 50 8 33 0 0 0 58 33 12
2008 IS 14 32 22 19 6 8 0 49 27 167
2008 IS-02 19 43 10 19 10 0 0 62 29 21
2008 IS-03 8 31 25 19 5 12 0 44 27 100
2008 IS-04 22 33 15 26 4 0 0 56 30 27

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 40 13 15 14 1 0 58 29 102
2019 IS-03 22 36 12 14 14 2 0 59 29 50
2019 IS-04 10 45 10 20 15 0 0 55 35 20
2019 IS-05 18 27 27 18 9 0 0 45 27 11
2018 IS 17 31 16 17 14 3 0 51 33 86
2018 IS-03 20 24 16 18 18 2 0 46 38 49
2018 IS-04 11 33 11 28 11 6 0 47 41 18
2017 IS 22 37 15 14 11 1 0 60 25 95
2017 IS-03 21 37 16 9 14 2 0 60 24 56
2017 IS-04 25 31 6 25 13 0 0 56 38 16
2017 IS-05 10 40 30 20 0 0 0 50 20 10
2014 IS 18 44 14 18 4 2 0 63 23 94
2014 IS-02 10 50 30 10 0 0 0 60 10 10
2014 IS-03 22 42 13 15 4 4 0 66 20 46
2014 IS-04 13 48 9 26 4 0 0 61 30 23
2011 IS 10 40 17 20 10 2 0 51 31 137
2011 IS-02 14 29 36 14 7 0 0 43 21 14
2011 IS-03 13 38 14 22 13 1 0 51 35 72
2011 IS-04 0 57 7 18 11 7 0 62 31 28
2011 IS-05 8 33 33 25 0 0 0 42 25 12
2008 IS 16 43 17 17 5 2 0 60 23 167
2008 IS-02 19 48 19 10 5 0 0 67 14 21
2008 IS-03 13 41 17 21 7 1 0 55 28 100
2008 IS-04 22 52 11 4 4 7 0 80 8 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 59 16 12 5 1 6 2 81 6 102
2019 IS-03 66 12 6 4 0 8 4 89 5 50
2019 IS-04 40 20 20 10 5 5 0 63 16 20
2019 IS-05 45 18 27 9 0 0 0 64 9 11
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 48 9 3 2 1 0 86 5 102
2019 IS-03 44 40 8 6 0 2 0 86 6 50
2019 IS-04 35 55 0 0 10 0 0 90 10 20
2019 IS-05 27 55 18 0 0 0 0 82 0 11
2018 IS 26 52 11 8 1 1 0 80 10 84
2018 IS-03 31 41 14 10 2 2 0 73 13 49
2018 IS-04 18 65 6 12 0 0 0 82 12 17
2017 IS 35 43 15 4 2 1 0 79 6 95
2017 IS-03 25 54 11 5 4 2 0 80 9 56
2017 IS-04 44 38 19 0 0 0 0 81 0 16
2017 IS-05 40 20 40 0 0 0 0 60 0 10
2014 IS 38 42 14 5 1 0 0 80 6 94
2014 IS-02 30 50 10 10 0 0 0 80 10 10
2014 IS-03 44 37 11 8 0 0 0 81 8 46
2014 IS-04 39 43 17 0 0 0 0 83 0 23
2011 IS 20 44 16 16 3 1 0 64 19 137
2011 IS-02 14 43 21 21 0 0 0 57 21 14
2011 IS-03 25 35 15 17 6 3 0 61 23 72
2011 IS-04 4 68 11 18 0 0 0 71 18 28
2011 IS-05 25 33 25 17 0 0 0 58 17 12

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 18 42 19 16 6 0 0 60 22 102
2019 IS-03 22 50 10 12 6 0 0 72 18 50
2019 IS-04 15 35 25 15 10 0 0 50 25 20
2019 IS-05 9 18 36 36 0 0 0 27 36 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 30 16 14 4 3 0 65 18 101
2019 IS-03 38 28 16 10 4 4 0 69 15 50
2019 IS-04 26 37 21 16 0 0 0 63 16 19
2019 IS-05 27 36 9 27 0 0 0 64 27 11
2018 IS 35 39 8 14 2 1 0 74 17 83
2018 IS-03 37 39 4 15 2 2 0 78 18 46
2018 IS-04 17 44 17 17 6 0 0 61 22 18
2017 IS 36 39 10 8 1 6 0 80 10 95
2017 IS-03 37 34 13 9 2 5 0 75 11 56
2017 IS-04 25 50 6 6 0 13 0 86 7 16
2017 IS-05 40 50 0 10 0 0 0 90 10 10
2014 IS 34 49 6 4 3 2 1 86 8 94
2014 IS-02 30 30 0 0 10 20 10 86 14 10
2014 IS-03 31 56 7 2 4 0 0 87 7 46
2014 IS-04 39 48 9 4 0 0 0 87 4 23
2011 IS 29 47 11 7 3 1 1 78 10 137
2011 IS-02 29 50 14 0 7 0 0 79 7 14
2011 IS-03 31 46 10 7 4 1 1 79 11 72
2011 IS-04 32 50 7 7 0 4 0 85 7 28
2011 IS-05 25 33 25 17 0 0 0 58 17 12
2008 IS 31 37 17 8 1 4 1 73 10 166
2008 IS-02 29 29 24 10 0 10 0 63 11 21
2008 IS-03 30 38 16 11 1 3 1 71 13 100
2008 IS-04 41 44 11 0 0 4 0 88 0 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 37 18 6 1 0 0 75 7 102
2019 IS-03 40 38 16 6 0 0 0 78 6 50
2019 IS-04 35 35 25 5 0 0 0 70 5 20
2019 IS-05 27 55 9 9 0 0 0 82 9 11
2018 IS 35 40 16 6 1 1 0 76 7 85
2018 IS-03 37 37 16 6 2 2 0 75 8 49
2018 IS-04 24 47 18 12 0 0 0 71 12 17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 31 16 9 14 11 1 57 26 102
2019 IS-03 18 34 14 8 12 14 0 60 23 50
2019 IS-04 15 20 20 15 10 15 5 44 31 20
2019 IS-05 18 27 9 18 18 9 0 50 40 11
2018 IS 15 30 17 9 16 10 1 51 29 86
2018 IS-03 16 29 14 6 24 10 0 50 34 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 26 17 10 14 14 3 51 29 95
2017 IS-03 16 29 21 11 13 9 2 50 26 56
2017 IS-04 13 19 13 6 19 31 0 45 36 16
2017 IS-05 30 10 10 20 10 10 10 50 38 10
2014 IS 9 33 19 7 11 18 3 53 23 94
2014 IS-02 0 30 20 10 0 30 10 50 17 10
2014 IS-03 13 31 22 8 7 17 2 54 18 46
2014 IS-04 4 30 17 4 17 22 4 47 29 23
2011 IS 9 13 26 13 21 15 4 26 41 136
2011 IS-02 21 0 0 21 21 36 0 33 67 14
2011 IS-03 6 15 30 11 18 15 4 26 37 71
2011 IS-04 11 14 32 7 21 11 4 29 33 28
2011 IS-05 8 8 25 0 42 8 8 20 50 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 32 19 16 8 5 0 55 25 101
2019 IS-03 22 29 18 16 6 8 0 56 24 49
2019 IS-04 15 45 15 15 10 0 0 60 25 20
2019 IS-05 18 18 27 27 9 0 0 36 36 11
2018 IS 17 41 13 17 9 2 0 60 27 86
2018 IS-03 18 35 14 18 14 0 0 53 33 49
2018 IS-04 11 50 17 17 0 6 0 65 18 18
2017 IS 23 38 16 12 9 2 0 63 21 95
2017 IS-03 20 34 18 11 14 4 0 56 26 56
2017 IS-04 25 56 6 13 0 0 0 81 13 16
2017 IS-05 20 30 30 20 0 0 0 50 20 10
2014 IS 16 44 23 10 5 1 1 61 15 94
2014 IS-02 30 30 10 30 0 0 0 60 30 10
2014 IS-03 11 46 24 7 11 0 2 58 18 46
2014 IS-04 22 48 17 9 0 4 0 73 9 23
2011 IS 20 34 20 12 12 1 1 55 25 137
2011 IS-02 7 43 29 7 14 0 0 50 21 14
2011 IS-03 13 38 17 15 15 1 1 51 31 72
2011 IS-04 32 29 21 11 7 0 0 61 18 28
2011 IS-05 33 17 33 17 0 0 0 50 17 12
2008 IS 25 35 24 10 2 2 1 62 13 166
2008 IS-02 29 29 33 5 0 0 5 60 5 21
2008 IS-03 20 33 26 11 4 4 1 56 16 99
2008 IS-04 30 52 11 7 0 0 0 81 7 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 35 18 21 11 1 0 50 32 102
2019 IS-03 10 34 16 22 16 2 0 45 39 50
2019 IS-04 15 35 30 20 0 0 0 50 20 20
2019 IS-05 18 36 27 9 9 0 0 55 18 11
2018 IS 12 23 22 24 14 3 1 37 40 86
2018 IS-03 14 16 22 24 18 4 0 32 45 49
2018 IS-04 6 33 28 17 6 6 6 44 25 18
2017 IS 16 29 17 17 17 2 1 47 35 94
2017 IS-03 13 23 23 18 18 4 2 38 38 56
2017 IS-04 19 31 13 19 19 0 0 50 38 16
2017 IS-05 20 20 10 20 30 0 0 40 50 10
2014 IS 10 32 18 29 10 0 2 42 39 94
2014 IS-02 20 30 10 30 10 0 0 50 40 10
2014 IS-03 9 24 19 33 13 0 2 34 47 46
2014 IS-04 9 43 22 13 9 0 4 55 23 23
2011 IS 7 25 20 19 27 1 1 33 47 137
2011 IS-02 7 21 21 21 29 0 0 29 50 14
2011 IS-03 3 18 24 19 32 1 3 22 54 72
2011 IS-04 14 36 14 21 14 0 0 50 36 28
2011 IS-05 0 42 8 17 33 0 0 42 50 12
2008 IS 10 34 17 21 15 2 1 45 38 166
2008 IS-02 15 35 25 20 5 0 0 50 25 20
2008 IS-03 7 34 13 23 19 3 1 43 44 100
2008 IS-04 11 30 22 26 7 0 4 42 35 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 25 12 4 3 0 5 80 7 102
2019 IS-03 46 32 12 6 2 0 2 80 8 50
2019 IS-04 55 20 10 5 0 0 10 83 6 20
2019 IS-05 45 27 27 0 0 0 0 73 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 62 12 4 5 1 1 15 88 7 101
2019 IS-03 63 8 8 8 0 2 10 81 9 49
2019 IS-04 65 15 0 0 5 0 15 94 6 20
2019 IS-05 64 9 0 0 0 0 27 100 0 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 21 22 6 5 1 5 66 11 102
2019 IS-03 34 18 30 6 4 2 6 57 11 50
2019 IS-04 45 15 20 10 5 0 5 63 16 20
2019 IS-05 36 45 9 9 0 0 0 82 9 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 41 20 22 6 5 1 6 65 12 102
2019 IS-03 32 18 32 4 6 2 6 54 11 50
2019 IS-04 65 0 10 15 0 0 10 72 17 20
2019 IS-05 27 55 18 0 0 0 0 82 0 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 51 12 12 7 11 3 5 68 19 102
2019 IS-03 36 8 14 14 16 6 6 50 34 50
2019 IS-04 55 20 15 0 5 0 5 79 5 20
2019 IS-05 91 0 9 0 0 0 0 91 0 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 76 9 4 0 3 0 8 92 3 101
2019 IS-03 67 10 8 0 6 0 8 84 7 49
2019 IS-04 85 10 0 0 0 0 5 100 0 20
2019 IS-05 91 0 0 0 0 0 9 100 0 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 7 6 1 1 2 6 91 2 102
2019 IS-03 70 12 8 0 0 2 8 91 0 50
2019 IS-04 85 5 5 0 0 0 5 95 0 20
2019 IS-05 82 0 9 0 0 9 0 90 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 4 7 2 2 0 8 88 4 102
2019 IS-03 72 6 8 2 2 0 10 87 4 50
2019 IS-04 80 5 10 0 0 0 5 89 0 20
2019 IS-05 91 0 9 0 0 0 0 91 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 46 17 10 2 3 0 71 12 102
2019 IS-03 30 40 16 10 0 4 0 73 10 50
2019 IS-04 5 60 25 10 0 0 0 65 10 20
2019 IS-05 9 55 27 9 0 0 0 64 9 11
2018 IS 20 47 16 10 2 5 0 70 13 86
2018 IS-03 20 49 12 12 2 4 0 72 15 49
2018 IS-04 6 50 28 6 6 6 0 59 12 18
2017 IS 21 39 10 17 5 6 1 66 24 94
2017 IS-03 20 39 9 18 7 7 0 63 27 56
2017 IS-04 19 44 6 13 6 13 0 71 21 16
2017 IS-05 30 20 30 20 0 0 0 50 20 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 37 44 8 7 3 1 0 82 10 102
2019 IS-03 50 32 8 6 4 0 0 82 10 50
2019 IS-04 20 55 15 5 0 5 0 79 5 20
2019 IS-05 18 55 9 18 0 0 0 73 18 11
2018 IS 37 38 12 9 1 2 0 77 11 86
2018 IS-03 39 37 8 12 2 2 0 77 15 49
2018 IS-04 22 39 28 6 0 6 0 65 6 18
2017 IS 41 40 8 4 4 2 0 83 9 95
2017 IS-03 36 41 9 4 7 4 0 80 11 56
2017 IS-04 31 56 13 0 0 0 0 88 0 16
2017 IS-05 50 30 10 10 0 0 0 80 10 10
2014 IS 47 39 6 2 3 2 0 88 5 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 50 34 4 2 7 2 0 87 9 46
2014 IS-04 48 43 4 0 0 4 0 95 0 23
2011 IS 30 44 15 5 3 4 0 77 8 137
2011 IS-02 29 36 21 7 0 7 0 69 8 14
2011 IS-03 33 43 10 6 6 3 0 79 11 72
2011 IS-04 29 43 18 7 0 4 0 74 7 28
2011 IS-05 17 42 33 0 0 8 0 64 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 37 11 5 1 3 0 83 6 101
2019 IS-03 49 27 12 6 0 6 0 80 7 49
2019 IS-04 25 55 15 5 0 0 0 80 5 20
2019 IS-05 45 36 9 9 0 0 0 82 9 11
2018 IS 41 37 13 2 1 6 0 83 4 86
2018 IS-03 37 39 14 2 2 6 0 80 4 49
2018 IS-04 28 50 17 0 0 6 0 82 0 18
2017 IS 38 43 9 3 1 4 1 86 4 95
2017 IS-03 32 45 9 5 2 5 2 83 8 56
2017 IS-04 44 44 6 0 0 6 0 93 0 16
2017 IS-05 50 40 10 0 0 0 0 90 0 10
2014 IS 55 27 10 2 2 3 0 86 4 94
2014 IS-02 50 20 20 10 0 0 0 70 10 10
2014 IS-03 61 21 9 2 4 2 0 84 7 46
2014 IS-04 57 26 9 0 0 9 0 90 0 23

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 36 6 2 2 0 0 90 4 101
2019 IS-03 56 32 10 2 0 0 0 88 2 50
2019 IS-04 45 45 5 5 0 0 0 90 5 20
2019 IS-05 55 45 0 0 0 0 0 100 0 11
2018 IS 54 36 6 4 0 0 0 91 4 85
2018 IS-03 49 41 6 4 0 0 0 90 4 49
2018 IS-04 44 39 11 6 0 0 0 83 6 18
2017 IS 51 40 5 3 1 0 0 91 4 94
2017 IS-03 45 50 4 2 0 0 0 95 2 56
2017 IS-04 50 25 13 6 6 0 0 75 13 16
2014 IS 63 25 5 4 2 0 0 88 6 94
2014 IS-02 70 20 10 0 0 0 0 90 0 10
2014 IS-03 61 24 4 7 4 0 0 85 11 46
2014 IS-04 70 17 9 4 0 0 0 87 4 23
2011 IS 37 42 11 7 2 1 0 80 9 137
2011 IS-02 36 43 7 7 0 7 0 85 8 14
2011 IS-03 40 39 10 7 4 0 0 79 11 72
2011 IS-04 32 50 11 4 0 4 0 85 4 28
2011 IS-05 33 42 17 8 0 0 0 75 8 12
2008 IS 40 40 14 4 2 0 0 80 6 167
2008 IS-02 48 33 14 5 0 0 0 81 5 21
2008 IS-03 36 43 15 4 2 0 0 79 6 100
2008 IS-04 56 37 7 0 0 0 0 93 0 27

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 46 34 12 5 3 0 0 80 8 102
2019 IS-03 48 28 18 4 2 0 0 76 6 50
2019 IS-04 40 45 5 5 5 0 0 85 10 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 37 40 14 7 1 0 0 77 8 84
2018 IS-03 33 38 17 13 0 0 0 71 13 48
2018 IS-04 50 33 11 0 6 0 0 83 6 18
2017 IS 44 36 12 4 3 0 0 80 7 95
2017 IS-03 36 45 9 7 4 0 0 80 11 56
2017 IS-04 44 38 13 0 6 0 0 81 6 16
2017 IS-05 40 30 30 0 0 0 0 70 0 10
2014 IS 45 40 12 2 1 0 0 85 3 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 13 2 2 0 0 83 4 46
2014 IS-04 52 39 4 4 0 0 0 91 4 23
2011 IS 36 37 15 9 2 0 0 74 11 137
2011 IS-02 36 29 21 14 0 0 0 64 14 14
2011 IS-03 35 39 14 8 4 0 0 74 13 72
2011 IS-04 36 43 11 11 0 0 0 79 11 28
2011 IS-05 42 42 8 8 0 0 0 83 8 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 44 36 10 8 2 0 0 80 10 102
2019 IS-03 42 34 14 8 2 0 0 76 10 50
2019 IS-04 45 40 0 15 0 0 0 85 15 20
2019 IS-05 45 45 9 0 0 0 0 91 0 11
2018 IS 37 40 13 8 1 0 0 77 10 84
2018 IS-03 31 45 12 12 0 0 0 76 12 49
2018 IS-04 47 35 6 6 6 0 0 82 12 17
2017 IS 40 39 15 6 0 0 0 79 6 95
2017 IS-03 30 48 13 9 0 0 0 79 9 56
2017 IS-04 56 25 19 0 0 0 0 81 0 16
2017 IS-05 30 40 20 10 0 0 0 70 10 10
2014 IS 45 39 11 3 1 0 0 84 4 94
2014 IS-02 40 40 20 0 0 0 0 80 0 10
2014 IS-03 44 39 10 4 2 0 0 83 7 46
2014 IS-04 57 30 9 4 0 0 0 87 4 23
2011 IS 35 38 17 7 3 0 0 73 10 136
2011 IS-02 29 43 21 7 0 0 0 71 7 14
2011 IS-03 34 37 14 10 6 0 0 70 15 71
2011 IS-04 32 50 11 7 0 0 0 82 7 28
2011 IS-05 50 25 25 0 0 0 0 75 0 12
2008 IS 34 41 14 9 1 1 0 76 10 164
2008 IS-02 57 19 10 10 5 0 0 76 14 21
2008 IS-03 28 43 19 7 1 2 0 73 8 97
2008 IS-04 44 52 0 4 0 0 0 96 4 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 23 20 9 7 2 0 64 16 102
2019 IS-03 36 20 22 10 12 0 0 56 22 50
2019 IS-04 40 15 25 15 5 0 0 55 20 20
2019 IS-05 55 36 9 0 0 0 0 91 0 11
2018 IS 31 35 12 13 6 3 0 69 19 86
2018 IS-03 29 31 10 16 8 6 0 63 26 49
2018 IS-04 44 28 22 0 6 0 0 72 6 18
2017 IS 38 28 17 10 6 2 0 67 16 95
2017 IS-03 27 34 18 14 5 2 0 62 20 56
2017 IS-04 50 13 6 6 19 6 0 67 27 16
2017 IS-05 30 40 30 0 0 0 0 70 0 10
2014 IS 36 33 19 6 3 1 1 71 10 94
2014 IS-02 30 50 20 0 0 0 0 80 0 10
2014 IS-03 41 26 20 4 7 2 0 69 11 46
2014 IS-04 35 39 17 4 0 0 4 77 5 23
2011 IS 33 29 16 9 7 4 1 66 17 137
2011 IS-02 29 29 29 7 7 0 0 57 14 14
2011 IS-03 33 24 18 11 7 4 3 61 19 72
2011 IS-04 36 36 7 7 7 7 0 77 15 28
2011 IS-05 33 42 8 8 0 8 0 82 9 12
2008 IS 28 26 22 12 7 4 1 57 20 165
2008 IS-02 33 19 24 14 5 5 0 55 20 21
2008 IS-03 24 33 20 11 7 3 1 60 19 98
2008 IS-04 44 22 19 11 0 4 0 69 12 27
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 24 41 35 102
2019 IS-03 30 32 38 50
2019 IS-04 20 55 25 20
2019 IS-05 0 64 36 11
2018 IS 29 38 33 86
2018 IS-03 37 33 31 49
2018 IS-04 22 56 22 18
2017 IS 15 44 40 95
2017 IS-03 16 39 45 56
2017 IS-04 13 63 25 16
2017 IS-05 10 40 50 10
2014 IS 20 39 41 94
2014 IS-02 40 50 10 10
2014 IS-03 17 45 37 46
2014 IS-04 13 30 57 23
2011 IS 23 39