2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 38 48 4 8 2 0 0 86 11 85
2019 FI-01 47 42 5 0 5 0 0 89 5 19
2019 FI-02 30 53 3 10 3 0 0 83 13 30
2019 FI-03 38 52 0 10 0 0 0 90 10 21
2019 FI-04 38 38 8 15 0 0 0 77 15 13
2017 FI 38 54 2 4 1 0 0 93 5 81
2017 FI-01 38 62 0 0 0 0 0 100 0 21
2017 FI-02 40 43 7 7 3 0 0 83 10 30
2017 FI-03 32 63 0 5 0 0 0 95 5 19
2017 FI-04 45 55 0 0 0 0 0 100 0 11
2014 FI 42 41 7 5 4 0 0 84 10 92
2014 FI-01 64 23 5 5 5 0 0 86 9 22
2014 FI-02 36 47 8 6 3 0 0 83 8 36
2014 FI-03 42 46 8 4 0 0 0 88 4 24
2011 FI 56 35 3 5 1 0 0 91 6 77
2011 FI-02 52 39 6 3 0 0 0 90 3 31
2011 FI-03 86 14 0 0 0 0 0 100 0 21
2008 FI 49 45 3 3 0 0 0 94 3 71
2008 FI-01 67 33 0 0 0 0 0 100 0 24
2008 FI-02 30 61 4 4 0 0 0 91 4 23
2008 FI-03 45 45 5 5 0 0 0 90 5 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 62 29 6 1 1 0 0 92 2 85
2019 FI-01 74 21 5 0 0 0 0 95 0 19
2019 FI-02 63 20 13 0 3 0 0 83 3 30
2019 FI-03 52 48 0 0 0 0 0 100 0 21
2019 FI-04 54 38 0 8 0 0 0 92 8 13
2017 FI 57 26 6 7 4 0 0 83 11 81
2017 FI-01 52 29 5 10 5 0 0 81 14 21
2017 FI-02 73 13 7 7 0 0 0 87 7 30
2017 FI-03 47 26 11 11 5 0 0 74 16 19
2017 FI-04 36 55 0 0 9 0 0 91 9 11
2014 FI 49 37 4 8 2 0 0 86 10 92
2014 FI-01 46 36 0 14 5 0 0 82 18 22
2014 FI-02 53 31 6 8 3 0 0 83 11 36
2014 FI-03 50 42 8 0 0 0 0 92 0 24
2011 FI 36 42 4 16 3 0 0 78 18 76
2011 FI-02 33 40 7 13 7 0 0 73 20 30
2011 FI-03 43 48 0 10 0 0 0 90 10 21
2008 FI 54 30 4 8 4 0 0 83 13 71
2008 FI-01 71 17 0 8 4 0 0 88 13 24
2008 FI-02 48 30 9 9 4 0 0 78 13 23
2008 FI-03 35 45 5 10 5 0 0 80 15 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 37 6 6 1 0 0 87 7 84
2019 FI-01 63 26 5 0 5 0 0 89 5 19
2019 FI-02 50 37 10 3 0 0 0 87 3 30
2019 FI-03 30 50 5 15 0 0 0 80 15 20
2019 FI-04 62 31 0 8 0 0 0 92 8 13
2017 FI 52 38 6 2 1 0 0 90 4 81
2017 FI-01 43 43 10 0 5 0 0 86 5 21
2017 FI-02 57 40 0 3 0 0 0 97 3 30
2017 FI-03 42 47 11 0 0 0 0 89 0 19
2017 FI-04 73 9 9 9 0 0 0 82 9 11
2014 FI 50 36 7 7 1 0 0 86 8 92
2014 FI-01 50 32 9 5 5 0 0 82 9 22
2014 FI-02 47 44 3 6 0 0 0 92 6 36
2014 FI-03 46 29 13 13 0 0 0 75 13 24
2011 FI 58 32 6 4 0 0 0 90 4 78
2011 FI-02 58 29 10 3 0 0 0 87 3 31
2011 FI-03 59 36 0 5 0 0 0 95 5 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 48 12 11 1 0 0 76 12 84
2019 FI-01 47 37 5 5 5 0 0 84 11 19
2019 FI-02 20 53 7 20 0 0 0 73 20 30
2019 FI-03 19 43 33 5 0 0 0 62 5 21
2019 FI-04 42 50 0 8 0 0 0 92 8 12
2018 FI 28 59 7 5 0 0 0 88 5 81
2018 FI-01 35 50 10 5 0 0 0 85 5 20
2018 FI-02 18 71 0 11 0 0 0 89 11 28
2018 FI-03 27 64 9 0 0 0 0 91 0 22
2018 FI-04 45 36 18 0 0 0 0 82 0 11
2017 FI 37 40 14 10 0 0 0 77 10 81
2017 FI-01 29 29 19 24 0 0 0 57 24 21
2017 FI-02 37 43 17 3 0 0 0 80 3 30
2017 FI-03 37 42 11 11 0 0 0 79 11 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11
2014 FI 36 46 5 7 5 0 0 82 12 91
2014 FI-01 41 36 5 14 5 0 0 77 18 22
2014 FI-02 29 49 6 6 11 0 0 77 17 35
2014 FI-03 38 50 8 4 0 0 0 88 4 24
2011 FI 42 46 1 8 3 0 0 88 10 78
2011 FI-02 29 52 3 13 3 0 0 81 16 31
2011 FI-03 50 50 0 0 0 0 0 100 0 22
2008 FI 32 48 7 8 4 0 0 80 13 71
2008 FI-01 38 33 13 8 8 0 0 71 17 24
2008 FI-02 26 52 4 17 0 0 0 78 17 23
2008 FI-03 30 60 5 0 5 0 0 90 5 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 65 27 2 5 0 0 0 93 5 84
2019 FI-01 68 21 11 0 0 0 0 89 0 19
2019 FI-02 63 27 0 10 0 0 0 90 10 30
2019 FI-03 52 43 0 5 0 0 0 95 5 21
2019 FI-04 92 8 0 0 0 0 0 100 0 12
2017 FI 65 30 4 1 0 0 0 95 1 81
2017 FI-01 57 38 5 0 0 0 0 95 0 21
2017 FI-02 53 37 7 3 0 0 0 90 3 30
2017 FI-03 79 21 0 0 0 0 0 100 0 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11
2014 FI 61 30 8 1 0 0 0 91 1 92
2014 FI-01 55 32 9 5 0 0 0 86 5 22
2014 FI-02 56 33 11 0 0 0 0 89 0 36
2014 FI-03 71 25 4 0 0 0 0 96 0 24

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 58 32 7 4 0 0 0 89 4 85
2019 FI-01 63 26 5 5 0 0 0 89 5 19
2019 FI-02 60 27 7 7 0 0 0 87 7 30
2019 FI-03 48 48 5 0 0 0 0 95 0 21
2019 FI-04 62 23 15 0 0 0 0 85 0 13
2018 FI 53 38 5 2 1 0 0 91 4 81
2018 FI-01 65 25 5 5 0 0 0 90 5 20
2018 FI-02 46 46 4 0 4 0 0 93 4 28
2018 FI-03 41 45 9 5 0 0 0 86 5 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 43 44 6 4 2 0 0 88 6 81
2017 FI-01 33 48 5 10 5 0 0 81 14 21
2017 FI-02 47 43 10 0 0 0 0 90 0 30
2017 FI-03 47 42 5 5 0 0 0 89 5 19
2017 FI-04 45 45 0 0 9 0 0 91 9 11
2014 FI 41 38 11 7 3 0 0 79 10 92
2014 FI-01 41 41 14 5 0 0 0 82 5 22
2014 FI-02 33 39 8 11 8 0 0 72 19 36
2014 FI-03 50 38 8 4 0 0 0 88 4 24
2011 FI 52 35 5 6 1 0 0 87 8 77
2011 FI-02 50 30 10 10 0 0 0 80 10 30
2011 FI-03 45 45 5 5 0 0 0 91 5 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 34 47 13 5 1 0 0 81 6 85
2019 FI-01 42 32 21 0 5 0 0 74 5 19
2019 FI-02 33 43 17 7 0 0 0 77 7 30
2019 FI-03 24 71 5 0 0 0 0 95 0 21
2019 FI-04 38 38 8 15 0 0 0 77 15 13
2018 FI 30 53 15 1 1 0 0 83 2 81
2018 FI-01 40 30 25 0 5 0 0 70 5 20
2018 FI-02 25 61 14 0 0 0 0 86 0 28
2018 FI-03 27 55 14 5 0 0 0 82 5 22
2018 FI-04 27 73 0 0 0 0 0 100 0 11
2017 FI 31 53 10 4 1 1 0 85 5 81
2017 FI-01 24 38 24 5 5 5 0 65 10 21
2017 FI-02 23 63 10 3 0 0 0 87 3 30
2017 FI-03 32 63 0 5 0 0 0 95 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11
2014 FI 27 48 17 7 1 0 0 75 8 92
2014 FI-01 27 50 14 9 0 0 0 77 9 22
2014 FI-02 17 44 25 11 3 0 0 61 14 36
2014 FI-03 33 50 17 0 0 0 0 83 0 24
2011 FI 32 47 15 5 0 0 0 79 5 78
2011 FI-02 26 45 16 13 0 0 0 71 13 31
2011 FI-03 45 45 9 0 0 0 0 91 0 22
2008 FI 39 42 14 4 0 0 0 82 4 71
2008 FI-01 54 38 8 0 0 0 0 92 0 24
2008 FI-02 26 48 22 4 0 0 0 74 4 23
2008 FI-03 35 45 10 10 0 0 0 80 10 20

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 56 7 5 1 1 0 87 6 85
2019 FI-01 32 53 11 0 5 0 0 84 5 19
2019 FI-02 27 53 3 13 0 3 0 83 14 30
2019 FI-03 38 57 5 0 0 0 0 95 0 21
2019 FI-04 23 62 15 0 0 0 0 85 0 13
2018 FI 37 36 20 6 0 1 0 74 6 81
2018 FI-01 55 20 20 5 0 0 0 75 5 20
2018 FI-02 32 36 21 7 0 4 0 70 7 28
2018 FI-03 27 45 23 5 0 0 0 73 5 22
2018 FI-04 36 45 9 9 0 0 0 82 9 11
2017 FI 40 36 14 6 4 0 1 76 10 81
2017 FI-01 33 19 29 10 5 0 5 55 15 21
2017 FI-02 40 40 10 7 3 0 0 80 10 30
2017 FI-03 47 42 11 0 0 0 0 89 0 19
2017 FI-04 36 45 0 9 9 0 0 82 18 11
2014 FI 33 35 17 11 4 0 0 67 15 92
2014 FI-01 23 27 36 9 5 0 0 50 14 22
2014 FI-02 25 33 17 17 8 0 0 58 25 36
2014 FI-03 38 50 4 8 0 0 0 88 8 24
2011 FI 38 31 19 10 1 0 0 69 12 78
2011 FI-02 26 32 23 19 0 0 0 58 19 31
2011 FI-03 50 32 14 5 0 0 0 82 5 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 30 46 13 11 0 0 0 76 11 84
2019 FI-01 37 37 16 11 0 0 0 74 11 19
2019 FI-02 28 45 10 17 0 0 0 72 17 29
2019 FI-03 29 48 19 5 0 0 0 76 5 21
2019 FI-04 15 69 8 8 0 0 0 85 8 13
2018 FI 32 49 15 2 1 0 0 81 4 81
2018 FI-01 40 45 15 0 0 0 0 85 0 20
2018 FI-02 36 50 11 4 0 0 0 86 4 28
2018 FI-03 23 50 18 5 5 0 0 73 9 22
2018 FI-04 27 55 18 0 0 0 0 82 0 11
2017 FI 40 44 10 6 0 0 0 84 6 81
2017 FI-01 24 52 14 10 0 0 0 76 10 21
2017 FI-02 50 37 7 7 0 0 0 87 7 30
2017 FI-03 26 53 16 5 0 0 0 79 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 45 43 8 4 0 0 0 88 4 84
2019 FI-01 42 42 16 0 0 0 0 84 0 19
2019 FI-02 40 40 10 10 0 0 0 80 10 30
2019 FI-03 55 40 5 0 0 0 0 95 0 20
2019 FI-04 46 54 0 0 0 0 0 100 0 13
2018 FI 54 38 7 0 0 0 0 93 0 81
2018 FI-01 50 45 5 0 0 0 0 95 0 20
2018 FI-02 57 36 7 0 0 0 0 93 0 28
2018 FI-03 50 36 14 0 0 0 0 86 0 22
2018 FI-04 64 36 0 0 0 0 0 100 0 11
2017 FI 47 42 7 2 1 0 0 89 4 81
2017 FI-01 33 43 14 5 5 0 0 76 10 21
2017 FI-02 50 43 7 0 0 0 0 93 0 30
2017 FI-03 42 53 0 5 0 0 0 95 5 19
2017 FI-04 73 18 9 0 0 0 0 91 0 11
2014 FI 43 43 8 5 1 0 0 86 7 91
2014 FI-01 27 55 5 9 5 0 0 82 14 22
2014 FI-02 33 44 14 8 0 0 0 78 8 36
2014 FI-03 54 42 4 0 0 0 0 96 0 24
2011 FI 51 36 8 4 0 0 1 88 4 78
2011 FI-02 39 35 16 6 0 0 3 77 7 31
2011 FI-03 82 14 0 5 0 0 0 95 5 22
2008 FI 56 35 6 3 0 0 0 92 3 71
2008 FI-01 63 38 0 0 0 0 0 100 0 24
2008 FI-02 48 39 4 9 0 0 0 87 9 23
2008 FI-03 55 30 15 0 0 0 0 85 0 20

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 42 43 7 6 2 0 0 85 8 84
2019 FI-01 47 26 16 5 5 0 0 74 11 19
2019 FI-02 34 45 10 7 3 0 0 79 10 29
2019 FI-03 43 52 0 5 0 0 0 95 5 21
2019 FI-04 46 46 0 8 0 0 0 92 8 13
2018 FI 41 40 17 2 0 0 0 80 2 81
2018 FI-01 40 45 15 0 0 0 0 85 0 20
2018 FI-02 43 32 21 4 0 0 0 75 4 28
2018 FI-03 32 45 18 5 0 0 0 77 5 22
2018 FI-04 55 36 9 0 0 0 0 91 0 11
2017 FI 42 43 11 2 1 0 0 85 4 81
2017 FI-01 33 33 24 10 0 0 0 67 10 21
2017 FI-02 50 37 10 0 3 0 0 87 3 30
2017 FI-03 32 63 5 0 0 0 0 95 0 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 44 40 12 4 1 0 0 84 5 85
2019 FI-01 42 37 11 5 5 0 0 79 11 19
2019 FI-02 43 37 17 3 0 0 0 80 3 30
2019 FI-03 43 52 5 0 0 0 0 95 0 21
2019 FI-04 46 31 15 8 0 0 0 77 8 13
2018 FI 43 43 10 4 0 0 0 86 4 81
2018 FI-01 50 30 15 5 0 0 0 80 5 20
2018 FI-02 43 43 11 4 0 0 0 86 4 28
2018 FI-03 32 55 9 5 0 0 0 86 5 22
2018 FI-04 55 45 0 0 0 0 0 100 0 11
2017 FI 46 43 11 0 0 0 0 89 0 81
2017 FI-01 48 33 19 0 0 0 0 81 0 21
2017 FI-02 40 43 17 0 0 0 0 83 0 30
2017 FI-03 37 63 0 0 0 0 0 100 0 19
2017 FI-04 73 27 0 0 0 0 0 100 0 11
2014 FI 50 36 10 4 0 0 0 86 4 92
2014 FI-01 59 27 5 9 0 0 0 86 9 22
2014 FI-02 36 39 19 6 0 0 0 75 6 36
2014 FI-03 58 38 4 0 0 0 0 96 0 24
2011 FI 47 44 6 3 0 0 0 91 3 77
2011 FI-02 45 39 10 6 0 0 0 84 6 31
2011 FI-03 59 41 0 0 0 0 0 100 0 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 42 38 11 7 1 1 0 81 8 85
2019 FI-01 42 26 21 11 0 0 0 68 11 19
2019 FI-02 40 30 13 10 3 3 0 72 14 30
2019 FI-03 43 52 5 0 0 0 0 95 0 21
2019 FI-04 54 38 0 8 0 0 0 92 8 13
2018 FI 51 30 16 3 0 0 0 81 3 80
2018 FI-01 50 30 20 0 0 0 0 80 0 20
2018 FI-02 43 32 18 7 0 0 0 75 7 28
2018 FI-03 50 32 18 0 0 0 0 82 0 22
2018 FI-04 80 20 0 0 0 0 0 100 0 10
2017 FI 41 43 9 6 1 0 0 84 7 81
2017 FI-01 29 43 19 5 5 0 0 71 10 21
2017 FI-02 40 43 7 10 0 0 0 83 10 30
2017 FI-03 53 42 5 0 0 0 0 95 0 19
2017 FI-04 45 45 0 9 0 0 0 91 9 11
2014 FI 37 35 15 8 5 0 0 72 13 92
2014 FI-01 32 27 18 14 9 0 0 59 23 22
2014 FI-02 25 42 17 8 8 0 0 67 17 36
2014 FI-03 50 33 13 4 0 0 0 83 4 24
2011 FI 40 40 12 8 1 0 0 79 9 78
2011 FI-02 29 48 10 10 3 0 0 77 13 31
2011 FI-03 59 32 9 0 0 0 0 91 0 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 53 36 8 2 0 0 0 89 2 83
2019 FI-01 47 37 16 0 0 0 0 84 0 19
2019 FI-02 43 40 10 7 0 0 0 83 7 30
2019 FI-03 63 32 5 0 0 0 0 95 0 19
2019 FI-04 69 31 0 0 0 0 0 100 0 13
2018 FI 65 25 6 4 0 0 0 90 4 81
2018 FI-01 75 15 10 0 0 0 0 90 0 20
2018 FI-02 54 29 11 7 0 0 0 82 7 28
2018 FI-03 64 32 0 5 0 0 0 95 5 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 58 25 12 4 1 0 0 83 5 81
2017 FI-01 48 24 19 5 5 0 0 71 10 21
2017 FI-02 53 27 17 3 0 0 0 80 3 30
2017 FI-03 58 37 5 0 0 0 0 95 0 19
2017 FI-04 91 0 0 9 0 0 0 91 9 11
2014 FI 45 38 10 5 2 0 0 83 8 92
2014 FI-01 46 36 5 14 0 0 0 82 14 22
2014 FI-02 22 50 19 3 6 0 0 72 8 36
2014 FI-03 67 25 4 4 0 0 0 92 4 24

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 42 45 10 2 0 1 0 88 2 83
2019 FI-01 53 29 18 0 0 0 0 82 0 17
2019 FI-02 40 47 7 3 0 3 0 90 3 30
2019 FI-03 38 43 14 5 0 0 0 81 5 21
2019 FI-04 38 62 0 0 0 0 0 100 0 13
2018 FI 48 40 12 0 0 0 0 88 0 81
2018 FI-01 60 20 20 0 0 0 0 80 0 20
2018 FI-02 46 43 11 0 0 0 0 89 0 28
2018 FI-03 32 55 14 0 0 0 0 86 0 22
2018 FI-04 64 36 0 0 0 0 0 100 0 11
2017 FI 53 33 12 0 1 0 0 86 1 81
2017 FI-01 48 29 19 0 5 0 0 76 5 21
2017 FI-02 47 43 10 0 0 0 0 90 0 30
2017 FI-03 58 32 11 0 0 0 0 89 0 19
2017 FI-04 73 18 9 0 0 0 0 91 0 11
2014 FI 36 39 11 10 1 1 2 78 11 92
2014 FI-01 32 36 14 18 0 0 0 68 18 22
2014 FI-02 25 39 14 14 3 3 3 68 18 36
2014 FI-03 46 42 8 0 0 0 4 91 0 24
2011 FI 47 41 4 6 0 1 0 90 6 78
2011 FI-02 35 48 6 10 0 0 0 84 10 31
2011 FI-03 59 41 0 0 0 0 0 100 0 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 39 48 7 5 0 1 0 88 5 85
2019 FI-01 53 26 11 11 0 0 0 79 11 19
2019 FI-02 37 47 10 3 0 3 0 86 3 30
2019 FI-03 33 62 5 0 0 0 0 95 0 21
2019 FI-04 38 54 0 8 0 0 0 92 8 13
2018 FI 41 49 7 1 1 0 0 90 2 81
2018 FI-01 65 20 10 0 5 0 0 85 5 20
2018 FI-02 39 50 11 0 0 0 0 89 0 28
2018 FI-03 23 68 5 5 0 0 0 91 5 22
2018 FI-04 36 64 0 0 0 0 0 100 0 11
2017 FI 47 44 6 2 0 0 0 91 2 81
2017 FI-01 43 43 5 10 0 0 0 86 10 21
2017 FI-02 43 47 10 0 0 0 0 90 0 30
2017 FI-03 37 58 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 35 46 11 8 1 0 0 80 9 92
2014 FI-01 41 45 0 14 0 0 0 86 14 22
2014 FI-02 19 47 19 11 3 0 0 67 14 36
2014 FI-03 42 46 13 0 0 0 0 88 0 24
2011 FI 38 50 8 4 0 0 0 88 4 78
2011 FI-02 32 52 10 6 0 0 0 84 6 31
2011 FI-03 55 41 5 0 0 0 0 95 0 22
2008 FI 48 39 8 4 0 0 0 87 4 71
2008 FI-01 71 29 0 0 0 0 0 100 0 24
2008 FI-02 30 52 9 9 0 0 0 83 9 23
2008 FI-03 35 40 20 5 0 0 0 75 5 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 40 45 11 4 0 0 0 86 4 84
2019 FI-01 42 32 26 0 0 0 0 74 0 19
2019 FI-02 60 40 0 0 0 0 0 100 0 30
2019 FI-03 24 67 5 5 0 0 0 90 5 21
2019 FI-04 17 42 25 17 0 0 0 58 17 12
2018 FI 38 43 18 3 0 0 0 80 3 80
2018 FI-01 58 26 16 0 0 0 0 84 0 19
2018 FI-02 43 43 14 0 0 0 0 86 0 28
2018 FI-03 27 59 14 0 0 0 0 86 0 22
2018 FI-04 9 36 36 18 0 0 0 45 18 11
2017 FI 42 43 9 4 1 1 0 86 5 81
2017 FI-01 43 48 5 0 0 5 0 95 0 21
2017 FI-02 63 33 0 3 0 0 0 97 3 30
2017 FI-03 32 47 16 5 0 0 0 79 5 19
2017 FI-04 0 55 27 9 9 0 0 55 18 11
2014 FI 37 41 16 1 4 0 0 78 5 92
2014 FI-01 32 54 14 0 0 0 0 86 0 22
2014 FI-02 53 25 17 0 6 0 0 78 6 36
2014 FI-03 25 50 21 4 0 0 0 75 4 24
2011 FI 36 40 18 5 1 0 0 76 6 78
2011 FI-02 42 42 6 6 3 0 0 84 10 31
2011 FI-03 27 50 14 9 0 0 0 77 9 22
2008 FI 24 49 24 3 0 0 0 73 3 71
2008 FI-01 29 54 17 0 0 0 0 83 0 24
2008 FI-02 26 43 26 4 0 0 0 70 4 23
2008 FI-03 20 50 25 5 0 0 0 70 5 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 4 21 36 29 7 1 1 37 25 85
2019 FI-01 5 16 37 26 16 0 0 42 21 19
2019 FI-02 3 10 43 27 10 3 3 39 14 30
2019 FI-03 0 24 43 33 0 0 0 33 24 21
2019 FI-04 8 54 8 31 0 0 0 31 62 13
2018 FI 5 17 40 32 6 0 0 38 22 81
2018 FI-01 15 10 45 25 5 0 0 30 25 20
2018 FI-02 4 11 39 43 4 0 0 46 14 28
2018 FI-03 0 18 41 32 9 0 0 41 18 22
2018 FI-04 0 45 27 18 9 0 0 27 45 11
2017 FI 0 16 35 27 15 1 6 45 17 81
2017 FI-01 0 10 29 33 14 5 10 56 11 21
2017 FI-02 0 7 30 27 27 0 10 59 7 30
2017 FI-03 0 32 47 16 5 0 0 21 32 19
2017 FI-04 0 27 36 36 0 0 0 36 27 11
2014 FI 5 21 39 26 7 0 2 33 27 92
2014 FI-01 18 14 18 27 14 0 9 45 35 22
2014 FI-02 3 19 42 31 6 0 0 36 22 36
2014 FI-03 0 21 54 21 4 0 0 25 21 24
2011 FI 6 17 44 22 9 1 1 32 24 78
2011 FI-02 10 16 45 19 6 0 3 27 27 31
2011 FI-03 0 18 45 23 9 5 0 33 19 22
2008 FI 4 25 45 21 1 1 1 23 30 71
2008 FI-01 4 17 46 25 0 4 4 27 23 24
2008 FI-02 0 22 48 26 4 0 0 30 22 23
2008 FI-03 10 35 40 15 0 0 0 15 45 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 2 6 32 39 19 1 1 59 8 85
2019 FI-01 0 11 26 37 26 0 0 63 11 19
2019 FI-02 0 3 23 40 27 3 3 71 4 30
2019 FI-03 0 5 48 38 10 0 0 48 5 21
2019 FI-04 15 8 31 38 8 0 0 46 23 13
2018 FI 0 9 29 38 21 3 1 61 9 80
2018 FI-01 0 0 25 35 30 5 5 72 0 20
2018 FI-02 0 4 32 36 25 4 0 63 4 28
2018 FI-03 0 14 32 45 9 0 0 55 14 22
2018 FI-04 0 30 20 30 20 0 0 50 30 10
2017 FI 1 2 35 32 22 2 5 59 4 81
2017 FI-01 0 5 19 29 33 10 5 72 6 21
2017 FI-02 3 0 47 17 23 0 10 44 4 30
2017 FI-03 0 5 26 58 11 0 0 68 5 19
2017 FI-04 0 0 45 36 18 0 0 55 0 11
2014 FI 3 16 24 32 20 1 3 54 21 91
2014 FI-01 5 9 23 27 27 0 9 60 15 22
2014 FI-02 6 26 11 40 14 3 0 56 32 35
2014 FI-03 0 17 29 33 21 0 0 54 17 24
2011 FI 4 10 35 28 18 4 1 49 15 78
2011 FI-02 3 19 26 26 19 3 3 48 24 31
2011 FI-03 0 0 45 32 23 0 0 55 0 22
2008 FI 3 8 35 39 13 1 0 53 11 71
2008 FI-01 0 0 38 42 17 4 0 61 0 24
2008 FI-02 4 9 35 39 13 0 0 52 13 23
2008 FI-03 5 20 30 35 10 0 0 45 25 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 8 13 32 31 12 2 2 44 22 85
2019 FI-01 16 5 21 26 21 5 5 53 24 19
2019 FI-02 3 7 40 27 17 3 3 46 11 30
2019 FI-03 5 24 19 48 5 0 0 52 29 21
2019 FI-04 15 23 38 23 0 0 0 23 38 13
2018 FI 3 13 40 34 11 0 0 45 15 80
2018 FI-01 5 5 55 25 10 0 0 35 10 20
2018 FI-02 0 11 36 46 7 0 0 54 11 28
2018 FI-03 0 19 38 24 19 0 0 43 19 21
2018 FI-04 9 18 27 36 9 0 0 45 27 11
2017 FI 1 16 33 31 9 1 9 44 19 81
2017 FI-01 0 5 29 43 10 5 10 61 6 21
2017 FI-02 0 17 30 30 13 0 10 48 19 30
2017 FI-03 5 26 32 26 5 0 5 33 33 19
2017 FI-04 0 18 55 18 0 0 9 20 20 11
2014 FI 10 22 33 26 4 2 3 32 33 92
2014 FI-01 14 27 32 9 9 0 9 20 45 22
2014 FI-02 11 19 28 33 0 6 3 36 33 36
2014 FI-03 4 21 42 29 4 0 0 33 25 24
2011 FI 10 19 37 21 10 3 0 32 30 78
2011 FI-02 16 32 26 16 6 3 0 23 50 31
2011 FI-03 0 5 59 18 18 0 0 36 5 22
2008 FI 7 27 42 18 4 1 0 23 34 71
2008 FI-01 4 21 38 25 8 4 0 35 26 24
2008 FI-02 9 22 39 26 4 0 0 30 30 23
2008 FI-03 5 40 55 0 0 0 0 0 45 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 1 5 34 40 18 1 1 59 6 85
2019 FI-01 0 11 26 26 37 0 0 63 11 19
2019 FI-02 0 0 33 43 17 3 3 64 0 30
2019 FI-03 5 0 33 48 14 0 0 62 5 21
2019 FI-04 0 15 54 31 0 0 0 31 15 13
2018 FI 0 9 36 41 14 0 0 55 9 80
2018 FI-01 0 5 25 40 30 0 0 70 5 20
2018 FI-02 0 4 33 52 11 0 0 63 4 27
2018 FI-03 0 18 36 36 9 0 0 45 18 22
2018 FI-04 0 9 64 27 0 0 0 27 9 11
2017 FI 1 10 36 28 15 2 7 48 12 81
2017 FI-01 0 5 33 19 24 10 10 53 6 21
2017 FI-02 0 7 43 23 13 0 13 42 8 30
2017 FI-03 0 16 26 42 16 0 0 58 16 19
2017 FI-04 9 18 36 36 0 0 0 36 27 11
2014 FI 9 10 38 36 5 0 2 42 19 92
2014 FI-01 14 5 32 32 9 0 9 45 20 22
2014 FI-02 11 11 39 36 3 0 0 39 22 36
2014 FI-03 4 13 33 46 4 0 0 50 17 24
2011 FI 9 14 33 29 12 3 0 42 24 78
2011 FI-02 13 16 23 35 10 3 0 47 30 31
2011 FI-03 0 18 50 23 9 0 0 32 18 22
2008 FI 1 14 41 30 13 1 0 43 16 71
2008 FI-01 0 13 21 46 17 4 0 65 13 24
2008 FI-02 4 17 26 35 17 0 0 52 22 23
2008 FI-03 0 10 80 5 5 0 0 10 10 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 4 10 25 36 23 2 1 60 14 84
2019 FI-01 11 11 11 37 32 0 0 68 21 19
2019 FI-02 0 0 21 38 31 7 3 77 0 29
2019 FI-03 5 14 29 43 10 0 0 52 19 21
2019 FI-04 0 23 54 15 8 0 0 23 23 13
2018 FI 5 12 28 40 15 0 0 54 17 81
2018 FI-01 0 0 25 45 30 0 0 75 0 20
2018 FI-02 4 14 21 54 7 0 0 61 18 28
2018 FI-03 14 18 32 23 14 0 0 36 32 22
2018 FI-04 0 18 45 27 9 0 0 36 18 11
2017 FI 2 11 30 32 19 1 5 54 14 81
2017 FI-01 0 5 29 24 33 5 5 63 5 21
2017 FI-02 3 13 20 40 13 0 10 59 19 30
2017 FI-03 0 16 32 37 16 0 0 53 16 19
2017 FI-04 9 9 55 18 9 0 0 27 18 11
2014 FI 7 16 29 29 14 1 3 45 24 92
2014 FI-01 9 14 18 32 18 0 9 55 25 22
2014 FI-02 8 17 31 31 11 3 0 43 26 36
2014 FI-03 0 17 33 33 13 0 4 48 17 24
2011 FI 8 21 26 24 13 5 4 41 31 78
2011 FI-02 10 19 29 19 16 6 0 38 31 31
2011 FI-03 0 18 36 32 9 0 5 43 19 22
2008 FI 0 20 37 34 8 0 1 43 20 71
2008 FI-01 0 8 33 42 13 0 4 57 9 24
2008 FI-02 0 17 30 43 9 0 0 52 17 23
2008 FI-03 0 35 40 20 5 0 0 25 35 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 2 19 26 37 12 2 1 51 22 84
2019 FI-01 5 21 11 37 21 5 0 61 28 19
2019 FI-02 0 24 10 41 17 3 3 63 26 29
2019 FI-03 0 19 43 38 0 0 0 38 19 21
2019 FI-04 8 8 54 31 0 0 0 31 15 13
2018 FI 4 5 41 32 14 5 0 48 9 81
2018 FI-01 5 0 35 20 30 10 0 56 6 20
2018 FI-02 0 4 43 39 11 4 0 52 4 28
2018 FI-03 9 14 45 23 5 5 0 29 24 22
2018 FI-04 0 0 36 55 9 0 0 64 0 11
2017 FI 4 10 30 27 20 4 6 52 15 81
2017 FI-01 5 5 19 33 19 10 10 65 12 21
2017 FI-02 7 10 33 20 17 3 10 42 19 30
2017 FI-03 0 21 21 32 26 0 0 58 21 19
2017 FI-04 0 0 55 27 18 0 0 45 0 11
2014 FI 5 7 31 35 17 2 2 55 13 92
2014 FI-01 9 9 27 27 18 0 9 50 20 22
2014 FI-02 6 3 36 39 11 6 0 53 9 36
2014 FI-03 4 13 33 33 17 0 0 50 17 24
2011 FI 5 17 35 24 15 3 1 41 23 78
2011 FI-02 6 16 42 26 6 3 0 33 23 31
2011 FI-03 0 18 36 23 23 0 0 45 18 22
2008 FI 13 20 35 21 8 1 1 30 33 71
2008 FI-01 4 13 33 29 13 4 4 45 18 24
2008 FI-02 9 17 39 22 13 0 0 35 26 23
2008 FI-03 25 30 30 15 0 0 0 15 55 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 7 12 29 34 14 1 2 50 20 85
2019 FI-01 16 11 21 26 21 0 5 50 28 19
2019 FI-02 0 13 23 33 23 3 3 61 14 30
2019 FI-03 5 14 29 48 5 0 0 52 19 21
2019 FI-04 15 8 46 31 0 0 0 31 23 13
2018 FI 3 20 38 28 13 0 0 40 23 80
2018 FI-01 5 0 45 35 15 0 0 50 5 20
2018 FI-02 0 30 30 26 15 0 0 41 30 27
2018 FI-03 0 23 50 18 9 0 0 27 23 22
2018 FI-04 9 27 18 36 9 0 0 45 36 11
2017 FI 0 16 42 30 7 2 2 39 17 81
2017 FI-01 0 10 43 24 14 10 0 42 11 21
2017 FI-02 0 20 43 23 7 0 7 32 21 30
2017 FI-03 0 21 32 47 0 0 0 47 21 19
2017 FI-04 0 9 55 27 9 0 0 36 9 11
2014 FI 11 18 30 33 4 1 2 38 30 92
2014 FI-01 18 14 36 14 9 0 9 25 35 22
2014 FI-02 11 22 22 42 0 3 0 43 34 36
2014 FI-03 4 25 29 38 4 0 0 42 29 24

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 9 18 34 26 12 1 0 38 27 85
2019 FI-01 21 16 11 42 11 0 0 53 37 19
2019 FI-02 3 10 40 20 23 3 0 45 14 30
2019 FI-03 10 29 38 19 5 0 0 24 38 21
2019 FI-04 8 23 46 23 0 0 0 23 31 13
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 52 36 6 6 0 0 0 88 6 83
2019 FI-01 56 33 11 0 0 0 0 89 0 18
2019 FI-02 53 27 3 17 0 0 0 80 17 30
2019 FI-03 52 43 5 0 0 0 0 95 0 21
2019 FI-04 46 46 8 0 0 0 0 92 0 13
2017 FI 59 30 9 2 0 0 0 89 2 81
2017 FI-01 62 24 10 5 0 0 0 86 5 21
2017 FI-02 60 20 17 3 0 0 0 80 3 30
2017 FI-03 58 42 0 0 0 0 0 100 0 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11
2014 FI 71 20 3 4 2 0 0 90 7 92
2014 FI-01 91 0 5 5 0 0 0 91 5 22
2014 FI-02 64 19 6 8 3 0 0 83 11 36
2014 FI-03 67 33 0 0 0 0 0 100 0 24
2011 FI 50 37 4 8 1 0 0 87 9 78
2011 FI-02 42 42 3 13 0 0 0 84 13 31
2011 FI-03 50 50 0 0 0 0 0 100 0 22
2008 FI 42 38 7 8 4 0 0 80 13 71
2008 FI-01 58 21 4 8 8 0 0 79 17 24
2008 FI-02 13 65 9 9 4 0 0 78 13 23
2008 FI-03 50 30 10 10 0 0 0 80 10 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 39 33 11 8 0 5 5 79 9 85
2019 FI-01 37 26 16 5 0 0 16 75 6 19
2019 FI-02 43 27 3 10 0 13 3 84 12 30
2019 FI-03 33 43 19 5 0 0 0 76 5 21
2019 FI-04 38 38 8 15 0 0 0 77 15 13
2018 FI 33 40 7 1 1 10 7 88 3 81
2018 FI-01 35 45 5 0 0 5 10 94 0 20
2018 FI-02 25 43 11 0 0 11 11 86 0 28
2018 FI-03 27 41 9 5 5 14 0 79 11 22
2018 FI-04 64 18 0 0 0 9 9 100 0 11
2017 FI 41 33 7 1 2 9 6 87 4 81
2017 FI-01 38 24 14 0 5 5 14 76 6 21
2017 FI-02 37 33 10 0 3 13 3 84 4 30
2017 FI-03 37 47 0 0 0 11 5 100 0 19
2017 FI-04 64 27 0 9 0 0 0 91 9 11
2014 FI 50 25 5 2 1 10 7 90 4 92
2014 FI-01 50 18 9 0 0 9 14 88 0 22
2014 FI-02 36 31 6 6 3 17 3 83 10 36
2014 FI-03 63 25 0 0 0 4 8 100 0 24

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 61 27 7 4 1 0 0 88 5 85
2019 FI-01 37 47 16 0 0 0 0 84 0 19
2019 FI-02 57 23 10 10 0 0 0 80 10 30
2019 FI-03 76 19 0 0 5 0 0 95 5 21
2019 FI-04 77 23 0 0 0 0 0 100 0 13
2018 FI 58 30 6 4 0 0 3 90 4 80
2018 FI-01 68 32 0 0 0 0 0 100 0 19
2018 FI-02 50 25 14 7 0 0 4 78 7 28
2018 FI-03 41 45 5 5 0 0 5 90 5 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 59 25 7 5 2 0 1 85 8 81
2017 FI-01 57 14 19 0 10 0 0 71 10 21
2017 FI-02 57 23 7 10 0 0 3 83 10 30
2017 FI-03 63 37 0 0 0 0 0 100 0 19
2017 FI-04 64 27 0 9 0 0 0 91 9 11
2014 FI 69 21 2 5 1 2 0 91 7 92
2014 FI-01 77 14 0 9 0 0 0 91 9 22
2014 FI-02 50 31 3 8 3 6 0 85 12 36
2014 FI-03 83 17 0 0 0 0 0 100 0 24

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 65 28 2 5 0 0 0 93 5 85
2019 FI-01 58 37 5 0 0 0 0 95 0 19
2019 FI-02 60 30 3 7 0 0 0 90 7 30
2019 FI-03 71 24 0 5 0 0 0 95 5 21
2019 FI-04 69 23 0 8 0 0 0 92 8 13
2018 FI 69 24 5 0 1 0 1 94 1 80
2018 FI-01 70 25 5 0 0 0 0 95 0 20
2018 FI-02 71 21 7 0 0 0 0 93 0 28
2018 FI-03 55 32 5 0 5 0 5 90 5 22
2018 FI-04 90 10 0 0 0 0 0 100 0 10
2017 FI 58 37 2 1 0 1 0 96 1 81
2017 FI-01 67 24 5 5 0 0 0 90 5 21
2017 FI-02 60 33 3 0 0 3 0 97 0 30
2017 FI-03 58 42 0 0 0 0 0 100 0 19
2017 FI-04 36 64 0 0 0 0 0 100 0 11
2014 FI 66 25 5 3 0 0 0 91 3 92
2014 FI-01 82 14 5 0 0 0 0 95 0 22
2014 FI-02 50 31 11 8 0 0 0 81 8 36
2014 FI-03 79 21 0 0 0 0 0 100 0 24

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 34 8 4 0 0 0 88 4 85
2019 FI-01 32 42 26 0 0 0 0 74 0 19
2019 FI-02 50 37 7 7 0 0 0 87 7 30
2019 FI-03 67 29 0 5 0 0 0 95 5 21
2019 FI-04 69 31 0 0 0 0 0 100 0 13
2018 FI 62 26 10 1 0 1 0 89 1 81
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 54 29 11 4 0 4 0 85 4 28
2018 FI-03 45 36 18 0 0 0 0 82 0 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 60 34 4 1 0 1 0 95 1 83
2019 FI-01 47 47 5 0 0 0 0 95 0 19
2019 FI-02 50 43 0 3 0 3 0 97 3 30
2019 FI-03 70 20 10 0 0 0 0 90 0 20
2019 FI-04 83 17 0 0 0 0 0 100 0 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 46 35 14 1 1 1 1 83 2 85
2019 FI-01 47 26 21 0 0 0 5 78 0 19
2019 FI-02 37 43 13 3 0 3 0 83 3 30
2019 FI-03 62 19 14 0 5 0 0 81 5 21
2019 FI-04 46 46 8 0 0 0 0 92 0 13
2018 FI 42 41 11 5 1 0 0 83 6 81
2018 FI-01 60 20 20 0 0 0 0 80 0 20
2018 FI-02 39 46 7 7 0 0 0 86 7 28
2018 FI-03 23 50 14 9 5 0 0 73 14 22
2018 FI-04 55 45 0 0 0 0 0 100 0 11
2017 FI 54 31 9 1 4 0 1 86 5 81
2017 FI-01 57 19 10 5 5 0 5 80 10 21
2017 FI-02 53 37 7 0 3 0 0 90 3 30
2017 FI-03 53 37 11 0 0 0 0 89 0 19
2017 FI-04 55 27 9 0 9 0 0 82 9 11
2014 FI 47 37 10 5 1 0 0 84 7 92
2014 FI-01 50 27 18 5 0 0 0 77 5 22
2014 FI-02 36 39 11 11 3 0 0 75 14 36
2014 FI-03 50 46 4 0 0 0 0 96 0 24
2011 FI 45 35 12 5 1 1 1 82 7 78
2011 FI-02 29 39 19 13 0 0 0 68 13 31
2011 FI-03 59 32 0 0 5 0 5 95 5 22
2008 FI 27 42 23 6 3 0 0 69 8 71
2008 FI-01 33 42 17 4 4 0 0 75 8 24
2008 FI-02 17 48 26 9 0 0 0 65 9 23
2008 FI-03 30 35 25 5 5 0 0 65 10 20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 35 6 4 0 2 0 90 4 84
2019 FI-01 58 26 11 0 0 5 0 89 0 19
2019 FI-02 50 40 3 3 0 3 0 93 3 30
2019 FI-03 52 33 10 5 0 0 0 86 5 21
2019 FI-04 62 31 0 8 0 0 0 92 8 13
2018 FI 58 27 11 2 1 0 0 85 4 81
2018 FI-01 80 10 10 0 0 0 0 90 0 20
2018 FI-02 43 39 14 4 0 0 0 82 4 28
2018 FI-03 41 36 14 5 5 0 0 77 9 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 62 27 7 0 2 1 0 90 3 81
2017 FI-01 62 24 5 0 5 5 0 90 5 21
2017 FI-02 60 33 3 0 3 0 0 93 3 30
2017 FI-03 63 21 16 0 0 0 0 84 0 19
2017 FI-04 64 27 9 0 0 0 0 91 0 11
2014 FI 59 30 4 4 1 1 0 90 5 92
2014 FI-01 64 27 9 0 0 0 0 91 0 22
2014 FI-02 47 36 0 11 3 3 0 86 14 36
2014 FI-03 63 33 4 0 0 0 0 96 0 24
2011 FI 53 32 10 1 0 3 1 88 1 78
2011 FI-02 32 45 16 0 0 6 0 83 0 31
2011 FI-03 59 32 0 5 0 0 5 95 5 22
2008 FI 38 46 8 3 1 1 1 87 4 71
2008 FI-01 42 38 13 8 0 0 0 79 8 24
2008 FI-02 30 61 4 0 0 4 0 95 0 23
2008 FI-03 40 40 10 0 5 0 5 84 5 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 60 29 7 2 1 0 0 89 4 85
2019 FI-01 63 26 11 0 0 0 0 89 0 19
2019 FI-02 50 37 7 7 0 0 0 87 7 30
2019 FI-03 57 33 5 0 5 0 0 90 5 21
2019 FI-04 92 0 8 0 0 0 0 92 0 13
2018 FI 60 25 13 3 0 0 0 85 3 80
2018 FI-01 90 5 5 0 0 0 0 95 0 20
2018 FI-02 43 36 21 0 0 0 0 79 0 28
2018 FI-03 38 43 10 10 0 0 0 81 10 21
2018 FI-04 91 0 9 0 0 0 0 91 0 11
2017 FI 60 25 7 6 1 0 0 85 7 81
2017 FI-01 52 19 19 5 5 0 0 71 10 21
2017 FI-02 57 33 3 7 0 0 0 90 7 30
2017 FI-03 63 26 5 5 0 0 0 89 5 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 57 29 7 5 2 0 0 86 8 92
2014 FI-01 68 27 5 0 0 0 0 95 0 22
2014 FI-02 42 31 11 11 6 0 0 72 17 36
2014 FI-03 63 29 4 4 0 0 0 92 4 24
2011 FI 46 38 12 3 0 1 0 86 3 78
2011 FI-02 29 45 19 3 0 3 0 77 3 31
2011 FI-03 64 27 5 5 0 0 0 91 5 22
2008 FI 33 44 11 9 1 0 1 78 10 70
2008 FI-01 39 35 9 17 0 0 0 74 17 23
2008 FI-02 26 52 13 9 0 0 0 78 9 23
2008 FI-03 25 50 15 0 5 0 5 79 5 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 75 20 4 0 1 0 0 95 1 84
2019 FI-01 63 32 5 0 0 0 0 95 0 19
2019 FI-02 67 27 3 0 3 0 0 93 3 30
2019 FI-03 81 14 5 0 0 0 0 95 0 21
2019 FI-04 100 0 0 0 0 0 0 100 0 13
2017 FI 90 6 0 1 3 0 0 96 4 80
2017 FI-01 85 5 0 5 5 0 0 90 10 20
2017 FI-02 87 13 0 0 0 0 0 100 0 30
2017 FI-03 100 0 0 0 0 0 0 100 0 19
2017 FI-04 91 0 0 0 9 0 0 91 9 11
2014 FI 86 10 1 3 0 0 0 96 3 91
2014 FI-01 86 5 5 5 0 0 0 91 5 22
2014 FI-02 74 23 0 3 0 0 0 97 3 35
2014 FI-03 100 0 0 0 0 0 0 100 0 24
2011 FI 72 26 1 1 0 0 0 97 1 78
2011 FI-02 55 42 0 3 0 0 0 97 3 31
2011 FI-03 95 5 0 0 0 0 0 100 0 22
2008 FI 79 14 1 3 3 0 0 93 6 71
2008 FI-01 83 4 0 8 4 0 0 88 13 24
2008 FI-02 70 26 4 0 0 0 0 96 0 23
2008 FI-03 80 15 0 0 5 0 0 95 5 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 75 19 1 1 0 2 1 98 1 85
2019 FI-01 68 26 0 0 0 5 0 100 0 19
2019 FI-02 67 23 3 3 0 3 0 93 3 30
2019 FI-03 86 10 0 0 0 0 5 100 0 21
2019 FI-04 85 15 0 0 0 0 0 100 0 13
2017 FI 54 30 4 3 4 5 1 89 7 80
2017 FI-01 45 30 10 5 0 10 0 83 6 20
2017 FI-02 43 33 3 3 7 7 3 85 11 30
2017 FI-03 63 37 0 0 0 0 0 100 0 19
2017 FI-04 82 9 0 0 9 0 0 91 9 11
2014 FI 46 25 7 10 5 4 3 76 16 92
2014 FI-01 64 14 0 9 5 5 5 85 15 22
2014 FI-02 39 31 0 14 11 3 3 74 26 36
2014 FI-03 42 21 21 4 0 8 4 71 5 24
2011 FI 37 36 5 3 10 1 8 80 14 78
2011 FI-02 29 48 3 6 6 0 6 83 14 31
2011 FI-03 36 23 9 0 23 0 9 65 25 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 72 19 5 2 1 1 0 92 4 85
2019 FI-01 68 26 0 0 0 5 0 100 0 19
2019 FI-02 67 17 7 7 3 0 0 83 10 30
2019 FI-03 76 14 10 0 0 0 0 90 0 21
2019 FI-04 85 15 0 0 0 0 0 100 0 13
2018 FI 62 27 7 2 1 0 0 89 4 81
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 54 29 14 4 0 0 0 82 4 28
2018 FI-03 36 50 5 5 5 0 0 86 9 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 64 21 6 4 4 1 0 86 8 81
2017 FI-01 48 24 14 5 5 5 0 75 10 21
2017 FI-02 70 20 3 3 3 0 0 90 7 30
2017 FI-03 74 21 0 5 0 0 0 95 5 19
2017 FI-04 64 18 9 0 9 0 0 82 9 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 60 26 10 2 1 1 0 87 4 84
2019 FI-01 58 26 16 0 0 0 0 84 0 19
2019 FI-02 59 17 14 7 0 3 0 79 7 29
2019 FI-03 62 29 5 0 5 0 0 90 5 21
2019 FI-04 69 31 0 0 0 0 0 100 0 13
2018 FI 59 23 10 6 1 0 0 83 7 81
2018 FI-01 80 5 15 0 0 0 0 85 0 20
2018 FI-02 50 32 11 7 0 0 0 82 7 28
2018 FI-03 41 32 9 14 5 0 0 73 18 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 57 28 7 4 4 0 0 85 7 81
2017 FI-01 52 19 19 5 5 0 0 71 10 21
2017 FI-02 60 30 3 3 3 0 0 90 7 30
2017 FI-03 58 37 0 5 0 0 0 95 5 19
2017 FI-04 55 27 9 0 9 0 0 82 9 11
2014 FI 60 26 8 3 3 0 0 86 7 92
2014 FI-01 68 18 9 5 0 0 0 86 5 22
2014 FI-02 42 39 8 3 8 0 0 81 11 36
2014 FI-03 79 13 4 4 0 0 0 92 4 24

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 19 61 10 10 0 0 0 81 10 31
2019 FI-03 12 76 12 0 0 0 0 88 0 17
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 43 36 6 6 0 8 0 87 7 83
2019 FI-01 47 32 11 0 0 11 0 88 0 19
2019 FI-02 47 30 3 7 0 13 0 88 8 30
2019 FI-03 38 48 10 5 0 0 0 86 5 21
2019 FI-04 42 42 0 17 0 0 0 83 17 12
2018 FI 54 35 5 2 1 2 0 91 4 81
2018 FI-01 75 20 5 0 0 0 0 95 0 20
2018 FI-02 43 36 11 4 0 7 0 85 4 28
2018 FI-03 55 41 0 0 5 0 0 95 5 22
2018 FI-04 45 45 0 9 0 0 0 91 9 11
2017 FI 53 30 9 2 1 5 0 87 4 81
2017 FI-01 62 19 14 0 0 5 0 85 0 21
2017 FI-02 40 33 10 3 3 10 0 81 7 30
2017 FI-03 58 32 5 5 0 0 0 89 5 19
2017 FI-04 64 36 0 0 0 0 0 100 0 11
2014 FI 49 26 12 7 1 3 2 79 8 92
2014 FI-01 54 28 9 9 0 0 0 82 9 22
2014 FI-02 33 31 11 11 3 8 3 72 16 36
2014 FI-03 58 17 21 0 0 0 4 78 0 24
2011 FI 44 29 18 5 0 4 0 76 5 78
2011 FI-02 32 29 19 10 0 10 0 68 11 31
2011 FI-03 55 27 18 0 0 0 0 82 0 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 42 39 8 8 0 2 0 83 9 84
2019 FI-01 53 21 11 11 0 5 0 78 11 19
2019 FI-02 50 30 10 7 0 3 0 83 7 30
2019 FI-03 33 57 0 10 0 0 0 90 10 21
2019 FI-04 25 50 17 8 0 0 0 75 8 12
2018 FI 52 35 8 3 1 1 0 88 4 79
2018 FI-01 80 15 5 0 0 0 0 95 0 20
2018 FI-02 37 44 11 4 0 4 0 85 4 27
2018 FI-03 41 45 9 0 5 0 0 86 5 22
2018 FI-04 60 30 0 10 0 0 0 90 10 10
2017 FI 58 27 9 2 1 2 0 87 4 81
2017 FI-01 62 19 14 0 0 5 0 85 0 21
2017 FI-02 53 23 10 7 3 3 0 79 10 30
2017 FI-03 53 42 5 0 0 0 0 95 0 19
2017 FI-04 73 27 0 0 0 0 0 100 0 11
2014 FI 47 32 11 5 4 1 0 79 10 92
2014 FI-01 45 37 5 5 9 0 0 82 14 22
2014 FI-02 39 28 14 11 6 3 0 69 17 36
2014 FI-03 46 38 17 0 0 0 0 83 0 24
2011 FI 38 38 19 4 0 1 0 76 4 77
2011 FI-02 23 40 30 7 0 0 0 63 7 30
2011 FI-03 50 41 9 0 0 0 0 91 0 22
2008 FI 30 44 15 6 4 1 0 74 10 71
2008 FI-01 35 35 26 4 0 0 0 70 4 23
2008 FI-02 29 50 4 4 8 4 0 83 13 24
2008 FI-03 25 40 20 10 5 0 0 65 15 20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 25 43 14 12 2 4 0 70 15 84
2019 FI-01 47 21 16 11 5 0 0 68 16 19
2019 FI-02 23 50 7 10 0 10 0 81 11 30
2019 FI-03 14 48 29 10 0 0 0 62 10 21
2019 FI-04 17 42 8 25 8 0 0 58 33 12
2018 FI 35 36 16 7 1 5 0 74 9 81
2018 FI-01 65 20 15 0 0 0 0 85 0 20
2018 FI-02 25 32 18 11 0 14 0 67 13 28
2018 FI-03 23 55 14 5 5 0 0 77 9 22
2018 FI-04 27 36 18 18 0 0 0 64 18 11
2017 FI 39 38 16 3 1 4 0 79 4 80
2017 FI-01 38 33 24 0 0 5 0 75 0 21
2017 FI-02 41 34 10 3 3 7 0 81 7 29
2017 FI-03 32 42 26 0 0 0 0 74 0 19
2017 FI-04 45 45 0 9 0 0 0 91 9 11
2014 FI 35 32 16 10 4 2 1 69 15 92
2014 FI-01 36 37 9 14 5 0 0 73 18 22
2014 FI-02 25 22 22 14 8 6 3 52 24 36
2014 FI-03 33 42 21 4 0 0 0 75 4 24
2011 FI 26 44 18 5 1 5 0 74 7 77
2011 FI-02 19 39 29 3 3 6 0 62 7 31
2011 FI-03 36 50 5 5 0 5 0 90 5 22
2008 FI 14 56 17 6 6 3 0 71 11 72
2008 FI-01 13 54 25 0 4 4 0 70 4 24
2008 FI-02 21 46 17 4 8 4 0 70 13 24
2008 FI-03 10 60 10 15 5 0 0 70 20 20

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 21 49 10 17 2 1 0 70 20 82
2019 FI-01 37 32 11 16 5 0 0 68 21 19
2019 FI-02 20 53 10 10 3 3 0 76 14 30
2019 FI-03 15 45 10 30 0 0 0 60 30 20
2019 FI-04 9 64 9 18 0 0 0 73 18 11
2018 FI 33 41 14 6 1 5 0 78 8 80
2018 FI-01 65 25 10 0 0 0 0 90 0 20
2018 FI-02 15 44 15 11 0 15 0 70 13 27
2018 FI-03 27 50 14 5 5 0 0 77 9 22
2018 FI-04 27 45 18 9 0 0 0 73 9 11
2017 FI 35 37 14 11 0 4 0 74 12 81
2017 FI-01 38 38 5 14 0 5 0 80 15 21
2017 FI-02 27 40 17 10 0 7 0 71 11 30
2017 FI-03 32 37 21 11 0 0 0 68 11 19
2017 FI-04 55 27 9 9 0 0 0 82 9 11
2014 FI 27 35 20 11 5 2 0 63 17 92
2014 FI-01 27 41 23 5 5 0 0 68 9 22
2014 FI-02 19 25 25 17 8 6 0 47 26 36
2014 FI-03 25 42 17 13 4 0 0 67 17 24
2011 FI 26 39 18 12 3 3 0 67 15 77
2011 FI-02 19 32 16 19 6 6 0 55 28 31
2011 FI-03 32 50 9 9 0 0 0 82 9 22
2008 FI 17 36 22 18 7 0 0 53 25 72
2008 FI-01 25 42 8 21 4 0 0 67 25 24
2008 FI-02 13 33 33 13 8 0 0 46 21 24
2008 FI-03 10 30 25 25 10 0 0 40 35 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 64 30 2 1 0 2 0 96 1 83
2019 FI-01 50 44 6 0 0 0 0 94 0 18
2019 FI-02 77 17 0 3 0 3 0 97 3 30
2019 FI-03 65 30 0 0 0 5 0 100 0 20
2019 FI-04 46 46 8 0 0 0 0 92 0 13
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 39 45 13 2 1 0 0 84 4 85
2019 FI-01 47 42 11 0 0 0 0 89 0 19
2019 FI-02 43 47 7 3 0 0 0 90 3 30
2019 FI-03 24 48 24 5 0 0 0 71 5 21
2019 FI-04 31 46 15 0 8 0 0 77 8 13
2018 FI 44 34 11 10 0 1 0 78 10 80
2018 FI-01 60 35 5 0 0 0 0 95 0 20
2018 FI-02 39 32 18 7 0 4 0 74 7 28
2018 FI-03 38 43 10 10 0 0 0 81 10 21
2018 FI-04 36 18 9 36 0 0 0 55 36 11
2017 FI 54 38 2 5 0 0 0 93 5 81
2017 FI-01 62 38 0 0 0 0 0 100 0 21
2017 FI-02 43 50 3 3 0 0 0 93 3 30
2017 FI-03 47 37 5 11 0 0 0 84 11 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 53 35 11 1 0 0 0 88 1 92
2014 FI-01 55 32 14 0 0 0 0 86 0 22
2014 FI-02 50 39 8 3 0 0 0 89 3 36
2014 FI-03 50 33 17 0 0 0 0 83 0 24
2011 FI 42 40 12 3 0 4 0 85 3 77
2011 FI-02 45 32 10 6 0 6 0 83 7 31
2011 FI-03 36 55 9 0 0 0 0 91 0 22

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 25 36 18 18 2 1 0 62 20 85
2019 FI-01 42 26 26 5 0 0 0 68 5 19
2019 FI-02 27 43 13 13 0 3 0 72 14 30
2019 FI-03 10 38 19 29 5 0 0 48 33 21
2019 FI-04 23 23 15 31 8 0 0 46 38 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 31 42 13 8 2 1 2 76 11 85
2019 FI-01 32 26 16 5 11 5 5 65 18 19
2019 FI-02 37 40 10 13 0 0 0 77 13 30
2019 FI-03 29 48 14 5 0 0 5 80 5 21
2019 FI-04 23 54 15 8 0 0 0 77 8 13
2018 FI 38 35 19 4 2 2 0 75 6 81
2018 FI-01 35 30 20 10 0 5 0 68 11 20
2018 FI-02 32 36 29 4 0 0 0 68 4 28
2018 FI-03 32 45 9 0 9 5 0 81 10 22
2018 FI-04 73 18 9 0 0 0 0 91 0 11
2017 FI 44 37 12 2 0 4 0 85 3 81
2017 FI-01 43 33 14 5 0 5 0 80 5 21
2017 FI-02 47 30 13 3 0 7 0 82 4 30
2017 FI-03 37 47 16 0 0 0 0 84 0 19
2017 FI-04 55 45 0 0 0 0 0 100 0 11
2014 FI 40 39 13 3 2 1 1 81 6 92
2014 FI-01 36 32 18 9 0 5 0 72 9 22
2014 FI-02 33 42 14 3 6 0 3 77 9 36
2014 FI-03 58 33 8 0 0 0 0 92 0 24
2011 FI 31 47 9 9 1 3 0 80 11 78
2011 FI-02 29 48 10 13 0 0 0 77 13 31
2011 FI-03 36 55 5 5 0 0 0 91 5 22
2008 FI 19 43 11 15 6 6 0 66 22 72
2008 FI-01 25 33 8 21 8 4 0 61 30 24
2008 FI-02 4 54 8 21 8 4 0 61 30 24
2008 FI-03 30 35 20 5 0 10 0 72 6 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 45 39 12 4 0 1 0 85 4 85
2019 FI-01 42 26 26 5 0 0 0 68 5 19
2019 FI-02 57 37 3 0 0 3 0 97 0 30
2019 FI-03 33 52 5 10 0 0 0 86 10 21
2019 FI-04 38 38 23 0 0 0 0 77 0 13
2018 FI 49 38 12 0 0 0 0 88 0 81
2018 FI-01 50 45 5 0 0 0 0 95 0 20
2018 FI-02 39 39 21 0 0 0 0 79 0 28
2018 FI-03 50 41 9 0 0 0 0 91 0 22
2018 FI-04 73 18 9 0 0 0 0 91 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 25 18 25 11 7 12 4 50 21 85
2019 FI-01 32 26 11 5 11 5 11 69 19 19
2019 FI-02 30 10 17 10 10 20 3 52 26 30
2019 FI-03 19 24 48 5 5 0 0 43 10 21
2019 FI-04 15 8 31 31 0 15 0 27 36 13
2018 FI 25 28 20 9 3 14 3 63 13 80
2018 FI-01 37 32 21 0 0 11 0 76 0 19
2018 FI-02 18 18 29 7 4 21 4 48 14 28
2018 FI-03 9 50 14 14 0 14 0 68 16 22
2018 FI-04 55 0 9 18 9 0 9 60 30 11
2017 FI 26 21 17 11 7 12 5 57 22 81
2017 FI-01 33 19 19 14 10 5 0 55 25 21
2017 FI-02 30 13 17 10 3 23 3 59 18 30
2017 FI-03 16 32 21 11 11 5 5 53 24 19
2017 FI-04 18 27 9 9 9 9 18 63 25 11
2014 FI 14 22 22 16 7 14 5 45 28 92
2014 FI-01 14 19 23 23 5 14 5 39 33 22
2014 FI-02 22 22 17 17 8 14 0 52 29 36
2014 FI-03 4 25 33 8 8 21 0 37 21 24
2011 FI 14 26 18 8 6 23 5 55 20 78
2011 FI-02 10 26 32 6 3 23 0 46 13 31
2011 FI-03 18 23 14 5 5 27 9 64 14 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 35 42 12 9 0 1 0 79 10 85
2019 FI-01 42 21 26 5 0 5 0 67 6 19
2019 FI-02 33 43 3 20 0 0 0 77 20 30
2019 FI-03 33 52 14 0 0 0 0 86 0 21
2019 FI-04 38 46 8 8 0 0 0 85 8 13
2018 FI 51 36 10 2 1 0 0 86 4 81
2018 FI-01 60 40 0 0 0 0 0 100 0 20
2018 FI-02 36 39 18 7 0 0 0 75 7 28
2018 FI-03 36 45 14 0 5 0 0 82 5 22
2018 FI-04 100 0 0 0 0 0 0 100 0 11
2017 FI 54 30 11 4 1 0 0 84 5 81
2017 FI-01 52 24 24 0 0 0 0 76 0 21
2017 FI-02 53 27 10 10 0 0 0 80 10 30
2017 FI-03 42 47 5 0 5 0 0 89 5 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 54 26 9 8 2 0 1 81 10 92
2014 FI-01 50 37 9 5 0 0 0 86 5 22
2014 FI-02 44 22 8 17 6 0 3 69 23 36
2014 FI-03 58 29 13 0 0 0 0 88 0 24
2011 FI 56 33 6 1 0 3 0 92 1 78
2011 FI-02 52 32 10 3 0 3 0 87 3 31
2011 FI-03 59 32 9 0 0 0 0 91 0 22
2008 FI 41 41 11 4 3 0 0 82 7 71
2008 FI-01 50 29 17 4 0 0 0 79 4 24
2008 FI-02 26 52 13 4 4 0 0 78 9 23
2008 FI-03 45 40 5 5 5 0 0 85 10 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 39 41 6 7 6 0 1 81 13 85
2019 FI-01 42 32 11 11 5 0 0 74 16 19
2019 FI-02 37 43 0 7 13 0 0 80 20 30
2019 FI-03 48 38 10 5 0 0 0 86 5 21
2019 FI-04 31 46 8 8 0 0 8 83 8 13
2018 FI 51 33 7 2 6 0 0 84 9 81
2018 FI-01 60 20 10 5 5 0 0 80 10 20
2018 FI-02 29 50 11 4 7 0 0 79 11 28
2018 FI-03 55 32 5 0 9 0 0 86 9 22
2018 FI-04 82 18 0 0 0 0 0 100 0 11
2017 FI 52 19 6 14 9 1 0 71 23 81
2017 FI-01 48 19 5 24 0 5 0 70 25 21
2017 FI-02 53 10 7 10 20 0 0 63 30 30
2017 FI-03 37 37 11 11 5 0 0 74 16 19
2017 FI-04 82 9 0 9 0 0 0 91 9 11
2014 FI 30 22 12 17 16 2 0 53 34 92
2014 FI-01 18 23 14 23 18 5 0 43 43 22
2014 FI-02 22 22 14 17 25 0 0 44 42 36
2014 FI-03 42 21 13 17 8 0 0 63 25 24
2011 FI 27 34 16 14 6 3 0 63 21 77
2011 FI-02 10 32 29 26 3 0 0 42 29 31
2011 FI-03 29 48 5 14 5 0 0 76 19 21
2008 FI 30 36 17 13 4 0 0 66 17 70
2008 FI-01 43 13 30 9 4 0 0 57 13 23
2008 FI-02 17 61 9 13 0 0 0 78 13 23
2008 FI-03 25 30 15 20 10 0 0 55 30 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 59 26 6 4 1 0 5 89 5 85
2019 FI-01 68 21 5 0 0 0 5 94 0 19
2019 FI-02 57 27 0 7 0 0 10 93 7 30
2019 FI-03 67 29 0 0 5 0 0 95 5 21
2019 FI-04 31 31 31 8 0 0 0 62 8 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 18 6 5 5 2 11 82 11 84
2019 FI-01 53 16 5 11 5 5 5 76 18 19
2019 FI-02 57 17 3 3 7 0 13 85 12 30
2019 FI-03 55 20 5 0 5 5 10 88 6 20
2019 FI-04 46 23 15 0 0 0 15 82 0 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 67 19 8 0 0 2 4 91 0 84
2019 FI-01 68 16 11 0 0 0 5 89 0 19
2019 FI-02 53 20 13 0 0 7 7 85 0 30
2019 FI-03 90 10 0 0 0 0 0 100 0 20
2019 FI-04 69 31 0 0 0 0 0 100 0 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 72 11 11 0 0 4 4 89 0 85
2019 FI-01 63 21 11 0 0 0 5 89 0 19
2019 FI-02 67 7 13 0 0 7 7 85 0 30
2019 FI-03 86 10 0 0 0 5 0 100 0 21
2019 FI-04 77 8 15 0 0 0 0 85 0 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 84 8 2 0 0 1 5 98 0 85
2019 FI-01 84 11 0 0 0 0 5 100 0 19
2019 FI-02 77 7 3 0 0 3 10 96 0 30
2019 FI-03 95 5 0 0 0 0 0 100 0 21
2019 FI-04 77 15 8 0 0 0 0 92 0 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 89 6 1 0 0 0 4 99 0 85
2019 FI-01 74 21 5 0 0 0 0 95 0 19
2019 FI-02 90 3 0 0 0 0 7 100 0 30
2019 FI-03 95 0 0 0 0 0 5 100 0 21
2019 FI-04 100 0 0 0 0 0 0 100 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 87 7 2 1 0 0 2 96 1 85
2019 FI-01 74 16 11 0 0 0 0 89 0 19
2019 FI-02 87 3 0 3 0 0 7 96 4 30
2019 FI-03 90 10 0 0 0 0 0 100 0 21
2019 FI-04 100 0 0 0 0 0 0 100 0 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 84 6 1 0 0 1 8 99 0 85
2019 FI-01 63 21 5 0 0 0 11 94 0 19
2019 FI-02 80 3 0 0 0 3 13 100 0 30
2019 FI-03 100 0 0 0 0 0 0 100 0 21
2019 FI-04 92 0 0 0 0 0 8 100 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 26 55 13 1 0 4 1 85 1 84
2019 FI-01 21 47 26 0 0 5 0 72 0 19
2019 FI-02 37 43 10 3 0 7 0 86 4 30
2019 FI-03 15 65 15 0 0 0 5 84 0 20
2019 FI-04 31 69 0 0 0 0 0 100 0 13
2018 FI 48 40 11 0 0 1 0 89 0 81
2018 FI-01 60 30 10 0 0 0 0 90 0 20
2018 FI-02 32 46 21 0 0 0 0 79 0 28
2018 FI-03 36 55 5 0 0 5 0 95 0 22
2018 FI-04 91 9 0 0 0 0 0 100 0 11
2017 FI 47 36 11 1 1 4 0 86 3 81
2017 FI-01 38 29 19 0 5 10 0 74 5 21
2017 FI-02 47 37 13 0 0 3 0 86 0 30
2017 FI-03 32 58 5 5 0 0 0 89 5 19
2017 FI-04 91 9 0 0 0 0 0 100 0 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 44 48 6 0 1 1 0 93 1 85
2019 FI-01 47 37 11 0 0 5 0 89 0 19
2019 FI-02 47 50 3 0 0 0 0 97 0 30
2019 FI-03 33 52 10 0 5 0 0 86 5 21
2019 FI-04 54 46 0 0 0 0 0 100 0 13
2018 FI 63 28 6 1 0 1 0 93 1 81
2018 FI-01 70 25 5 0 0 0 0 95 0 20
2018 FI-02 57 25 11 4 0 4 0 85 4 28
2018 FI-03 59 36 5 0 0 0 0 95 0 22
2018 FI-04 73 27 0 0 0 0 0 100 0 11
2017 FI 57 30 11 2 0 0 0 86 2 81
2017 FI-01 62 19 19 0 0 0 0 81 0 21
2017 FI-02 53 27 13 7 0 0 0 80 7 30
2017 FI-03 42 53 5 0 0 0 0 95 0 19
2017 FI-04 82 18 0 0 0 0 0 100 0 11
2014 FI 59 25 9 3 2 2 0 86 6 92
2014 FI-01 59 32 5 0 5 0 0 91 5 22
2014 FI-02 47 22 14 8 3 6 0 74 12 36
2014 FI-03 63 33 4 0 0 0 0 96 0 24
2011 FI 53 34 10 0 0