2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 46 6 11 4 0 0 80 15 546
2019 CS-02 39 43 5 8 5 0 0 82 13 250
2019 CS-03 23 51 8 14 4 0 0 74 18 170
2019 CS-04 26 50 7 14 3 0 0 76 17 58
2017 CS 33 49 4 9 5 0 0 82 14 566
2017 CS-01 39 48 3 5 5 0 0 87 10 62
2017 CS-02 38 46 3 8 5 0 0 84 13 291
2017 CS-03 23 57 3 11 6 0 0 80 17 145
2017 CS-04 27 44 6 21 2 0 0 71 23 48
2017 CS-05 15 68 0 0 16 0 0 84 16 13
2014 CS 31 46 7 13 3 0 0 78 16 606
2014 CS-01 36 40 10 12 3 0 0 76 14 77
2014 CS-02 33 47 6 12 2 0 0 80 14 319
2014 CS-03 27 49 6 15 3 0 0 76 18 139
2014 CS-04 26 44 8 14 8 0 0 70 22 50
2011 CS 41 47 4 7 1 0 0 87 8 759
2011 CS-01 33 56 4 4 3 0 0 89 7 115
2011 CS-02 43 44 5 6 1 0 0 88 8 354
2011 CS-03 37 48 5 9 1 0 0 85 10 211
2011 CS-04 50 39 3 8 0 0 0 89 8 64
2011 CS-05 50 50 0 0 0 0 0 100 0 12
2008 CS 49 39 6 4 2 0 0 89 6 836
2008 CS-01 52 38 4 4 2 0 0 90 6 165
2008 CS-02 50 37 6 4 2 0 0 88 6 385
2008 CS-03 41 49 5 3 2 0 0 90 5 198
2008 CS-04 64 28 3 5 0 0 0 92 5 64
2008 CS-05 62 31 8 0 0 0 0 92 0 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 23 7 9 4 0 0 80 13 545
2019 CS-01 70 16 0 10 4 0 0 86 14 50
2019 CS-02 62 19 4 10 4 0 0 81 15 249
2019 CS-03 49 28 11 8 4 0 0 76 12 169
2019 CS-04 48 29 9 10 3 0 0 78 14 58
2019 CS-05 80 10 10 0 0 0 0 90 0 10
2017 CS 55 25 6 10 4 0 0 80 15 567
2017 CS-01 63 19 5 6 6 0 0 82 13 62
2017 CS-02 56 23 6 11 4 0 0 79 15 292
2017 CS-03 52 28 5 10 5 0 1 81 15 145
2017 CS-04 42 35 2 15 6 0 0 77 21 48
2017 CS-05 53 23 16 8 0 0 0 76 8 13
2014 CS 51 26 9 10 4 0 0 77 14 606
2014 CS-01 60 17 6 10 5 1 0 78 16 77
2014 CS-02 54 24 8 11 3 0 1 79 14 319
2014 CS-03 47 25 12 11 5 0 0 73 16 139
2014 CS-04 28 44 14 12 2 0 0 72 14 50
2011 CS 53 23 8 12 4 0 1 76 16 757
2011 CS-01 55 23 6 11 3 0 2 80 14 115
2011 CS-02 57 20 7 13 3 0 0 77 16 353
2011 CS-03 50 25 8 10 7 0 0 75 17 210
2011 CS-04 44 30 13 14 0 0 0 73 14 64
2011 CS-05 50 25 25 0 0 0 0 75 0 12
2008 CS 57 21 7 10 5 0 0 78 15 837
2008 CS-01 63 19 5 7 5 0 1 83 12 166
2008 CS-02 57 22 8 8 4 0 0 80 12 385
2008 CS-03 51 21 7 14 7 0 0 72 21 198
2008 CS-04 64 16 6 13 2 0 0 80 14 64
2008 CS-05 62 15 8 15 0 0 0 77 15 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 39 7 9 4 0 0 80 13 546
2019 CS-01 62 34 2 2 0 0 0 96 2 50
2019 CS-02 43 35 7 8 6 0 0 78 15 249
2019 CS-03 31 47 7 11 4 0 0 78 15 170
2019 CS-04 43 38 7 10 2 0 0 81 12 58
2019 CS-05 30 50 20 0 0 0 0 80 0 10
2017 CS 38 41 9 8 5 0 0 78 13 566
2017 CS-01 49 39 3 2 7 0 0 89 8 61
2017 CS-02 38 40 10 7 4 0 0 79 11 292
2017 CS-03 37 41 6 12 5 0 0 77 17 145
2017 CS-04 29 40 19 8 4 0 0 69 13 48
2017 CS-05 23 38 16 15 8 0 0 61 23 13
2014 CS 40 37 10 7 6 0 0 77 13 606
2014 CS-01 40 32 9 16 3 0 0 72 19 77
2014 CS-02 43 38 10 4 5 0 0 81 8 319
2014 CS-03 35 41 9 7 7 0 0 76 14 139
2014 CS-04 28 36 14 14 8 0 0 64 22 50
2011 CS 44 40 8 5 2 0 0 85 7 756
2011 CS-01 39 44 9 6 1 1 0 84 7 114
2011 CS-02 44 40 8 5 3 1 0 85 7 354
2011 CS-03 44 42 7 4 2 0 0 87 6 210
2011 CS-04 46 35 11 6 2 0 0 81 8 63
2011 CS-05 83 8 0 8 0 0 0 92 8 12

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 38 19 17 11 1 0 53 28 543
2019 CS-01 30 48 10 10 2 0 0 78 12 50
2019 CS-02 15 37 22 15 10 1 0 53 25 248
2019 CS-03 10 35 18 21 16 1 0 46 37 170
2019 CS-04 11 37 21 21 11 0 0 47 32 57
2019 CS-05 10 70 0 20 0 0 0 80 20 10
2018 CS 22 43 14 15 5 0 1 66 20 479
2018 CS-01 27 51 6 10 6 0 0 78 16 51
2018 CS-02 20 41 19 13 4 0 2 63 18 220
2018 CS-03 17 45 12 22 4 0 0 62 26 131
2018 CS-04 32 48 4 10 6 0 0 80 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 23 41 15 13 8 0 0 64 21 567
2017 CS-01 23 32 15 11 18 0 2 56 30 62
2017 CS-02 21 42 18 13 5 0 0 63 19 292
2017 CS-03 26 43 9 12 10 0 0 69 22 145
2017 CS-04 29 46 13 6 6 0 0 75 13 48
2017 CS-05 30 23 15 32 0 0 0 53 32 13
2014 CS 21 39 18 13 7 1 0 61 20 606
2014 CS-01 27 32 13 18 6 3 1 61 25 77
2014 CS-02 21 38 22 12 7 1 0 60 18 319
2014 CS-03 17 46 17 12 7 1 0 64 20 139
2014 CS-04 18 40 18 16 6 0 2 59 22 50
2011 CS 26 40 16 10 4 1 2 68 15 755
2011 CS-01 29 37 18 8 4 1 4 68 13 112
2011 CS-02 23 40 17 13 4 1 1 65 18 355
2011 CS-03 25 45 14 9 5 0 1 72 14 211
2011 CS-04 34 32 18 10 2 2 3 69 12 62
2011 CS-05 67 25 8 0 0 0 0 92 0 12
2008 CS 28 41 17 10 4 1 1 70 13 836
2008 CS-01 32 36 17 10 4 1 1 69 13 166
2008 CS-02 26 44 14 11 4 0 1 71 15 385
2008 CS-03 26 40 21 10 3 0 0 66 13 197
2008 CS-04 39 38 16 2 2 3 2 80 3 64
2008 CS-05 31 31 15 8 8 0 8 67 17 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 41 11 5 1 1 0 83 6 543
2019 CS-01 63 29 6 2 0 0 0 92 2 49
2019 CS-02 42 40 10 4 3 1 0 83 7 247
2019 CS-03 34 45 14 8 0 1 0 79 8 170
2019 CS-04 45 41 9 5 0 0 0 86 5 58
2019 CS-05 70 20 0 10 0 0 0 90 10 10
2017 CS 49 36 9 4 2 0 0 85 5 565
2017 CS-01 48 35 8 5 3 0 0 84 8 62
2017 CS-02 46 38 10 3 2 1 0 85 6 290
2017 CS-03 52 32 10 4 1 0 1 85 5 145
2017 CS-04 56 33 8 0 2 0 0 90 2 48
2017 CS-05 46 39 8 8 0 0 0 85 8 13
2014 CS 44 38 10 5 1 1 0 83 6 606
2014 CS-01 37 41 9 6 3 4 0 81 9 77
2014 CS-02 43 36 14 4 1 1 0 80 6 319
2014 CS-03 49 39 4 6 1 1 0 88 7 139
2014 CS-04 44 44 6 2 2 0 2 90 4 50

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 36 8 6 2 0 1 83 8 543
2019 CS-01 50 32 8 6 0 2 2 85 6 50
2019 CS-02 49 35 10 3 2 0 1 85 5 247
2019 CS-03 39 39 8 10 3 1 1 79 13 169
2019 CS-04 52 34 5 5 2 0 2 88 7 58
2019 CS-05 20 50 20 10 0 0 0 70 10 10
2018 CS 47 35 10 4 3 1 1 83 7 479
2018 CS-01 47 37 8 4 0 4 0 88 4 51
2018 CS-02 49 34 9 4 3 0 0 83 7 222
2018 CS-03 43 34 12 7 2 0 2 78 9 130
2018 CS-04 44 48 6 0 2 0 0 92 2 50
2018 CS-05 40 30 10 10 0 0 10 78 11 10
2017 CS 49 32 9 6 3 1 1 82 9 566
2017 CS-01 45 26 19 6 2 2 0 72 8 62
2017 CS-02 49 31 8 5 3 1 2 83 9 291
2017 CS-03 52 30 7 6 4 0 0 83 10 145
2017 CS-04 48 40 6 4 2 0 0 88 6 48
2017 CS-05 38 46 0 8 9 0 0 84 16 13
2014 CS 39 37 13 5 2 1 2 79 8 605
2014 CS-01 37 36 16 3 3 4 1 77 5 77
2014 CS-02 41 35 14 5 2 1 2 78 7 319
2014 CS-03 41 39 11 6 1 0 1 81 8 139
2014 CS-04 27 49 10 8 2 2 2 79 11 49
2011 CS 49 36 9 4 2 1 1 86 5 760
2011 CS-01 43 43 8 3 0 2 1 88 4 115
2011 CS-02 51 32 11 4 1 1 1 84 5 355
2011 CS-03 51 37 7 1 3 0 0 89 5 211
2011 CS-04 45 39 5 8 3 0 0 84 11 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 41 12 8 5 0 0 75 13 546
2019 CS-01 48 30 12 4 6 0 0 78 10 50
2019 CS-02 37 40 11 8 4 0 0 78 11 250
2019 CS-03 30 44 12 8 4 1 0 75 13 169
2019 CS-04 28 40 14 12 5 2 0 68 18 58
2019 CS-05 20 30 20 10 20 0 0 50 30 10
2018 CS 31 47 13 5 4 0 0 78 9 479
2018 CS-01 47 33 14 2 2 2 0 82 4 51
2018 CS-02 30 46 14 6 3 0 0 77 9 222
2018 CS-03 24 55 13 4 5 0 0 78 8 130
2018 CS-04 32 46 10 4 8 0 0 78 12 50
2018 CS-05 50 40 0 0 10 0 0 90 10 10
2017 CS 34 46 10 6 3 0 0 80 10 566
2017 CS-01 40 39 10 5 6 0 0 79 11 62
2017 CS-02 30 51 10 5 4 0 0 81 9 291
2017 CS-03 35 45 10 9 1 0 0 80 10 145
2017 CS-04 44 38 8 6 4 0 0 81 10 48
2017 CS-05 53 24 8 15 0 0 0 77 15 13
2014 CS 29 49 11 7 3 0 0 79 10 607
2014 CS-01 36 48 9 3 4 0 0 85 6 77
2014 CS-02 29 48 12 7 3 0 0 77 11 319
2014 CS-03 26 59 6 6 3 0 0 84 9 140
2014 CS-04 32 36 16 14 2 0 0 68 16 50
2011 CS 35 44 12 6 3 0 0 79 9 756
2011 CS-01 35 49 5 8 3 0 0 84 11 113
2011 CS-02 34 42 14 6 3 1 0 76 10 355
2011 CS-03 30 49 14 5 1 0 0 80 6 209
2011 CS-04 44 34 11 3 8 0 0 78 11 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 36 42 13 4 4 0 0 78 9 833
2008 CS-01 48 34 11 4 4 0 0 82 7 166
2008 CS-02 31 42 16 5 6 0 0 73 10 381
2008 CS-03 33 50 11 5 2 0 0 83 6 198
2008 CS-04 47 33 14 5 2 0 0 80 6 64
2008 CS-05 31 54 0 0 15 0 0 85 15 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 47 14 9 6 0 0 70 16 546
2019 CS-01 44 44 4 4 4 0 0 88 8 50
2019 CS-02 24 48 15 8 5 1 1 72 13 250
2019 CS-03 16 47 18 9 10 0 0 63 20 169
2019 CS-04 22 47 9 17 5 0 0 69 22 58
2019 CS-05 20 30 30 20 0 0 0 50 20 10
2018 CS 25 39 19 10 7 1 0 64 17 477
2018 CS-01 35 35 16 8 4 2 0 72 12 51
2018 CS-02 25 38 19 10 7 0 1 64 17 220
2018 CS-03 17 42 21 12 8 0 0 59 20 130
2018 CS-04 29 39 18 6 6 2 0 69 13 49
2018 CS-05 45 27 9 18 0 0 0 73 18 11
2017 CS 28 41 16 10 5 0 0 69 15 566
2017 CS-01 32 37 18 3 8 0 2 70 11 62
2017 CS-02 26 43 18 8 4 0 0 69 13 291
2017 CS-03 27 42 12 12 6 0 1 69 18 145
2017 CS-04 35 40 8 13 4 0 0 75 17 48
2017 CS-05 30 15 8 47 0 0 0 46 47 13
2014 CS 21 42 18 12 5 0 0 64 18 607
2014 CS-01 30 41 15 6 6 1 0 72 13 77
2014 CS-02 20 43 19 10 6 1 1 64 17 319
2014 CS-03 17 48 19 13 3 0 0 65 16 140
2014 CS-04 28 24 18 26 4 0 0 52 30 50
2011 CS 19 46 19 11 4 1 0 66 15 761
2011 CS-01 23 47 15 10 3 1 1 72 13 115
2011 CS-02 20 44 20 10 4 1 0 65 15 356
2011 CS-03 16 48 18 13 4 0 0 65 17 211
2011 CS-04 20 41 19 11 8 2 0 62 19 64
2011 CS-05 17 42 25 17 0 0 0 58 17 12

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 43 11 13 7 0 0 69 20 545
2019 CS-01 38 42 6 8 6 0 0 80 14 50
2019 CS-02 29 48 10 12 2 0 0 76 14 249
2019 CS-03 21 41 12 15 11 0 0 62 26 169
2019 CS-04 26 29 14 17 14 0 0 55 31 58
2019 CS-05 30 30 20 20 0 0 0 60 20 10
2018 CS 27 44 15 9 4 0 0 72 13 480
2018 CS-01 39 37 18 4 0 2 0 78 4 51
2018 CS-02 31 45 13 8 3 0 0 76 11 222
2018 CS-03 15 49 20 11 5 0 0 64 16 130
2018 CS-04 26 40 14 16 4 0 0 66 20 50
2018 CS-05 27 55 18 0 0 0 0 82 0 11
2017 CS 30 46 12 7 5 0 0 76 12 565
2017 CS-01 35 37 15 6 6 0 0 73 13 62
2017 CS-02 30 46 12 6 5 0 0 77 11 290
2017 CS-03 30 50 10 7 3 0 0 79 10 145
2017 CS-04 23 52 13 10 2 0 0 75 13 48
2017 CS-05 23 23 30 15 9 0 0 46 24 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 45 7 6 3 0 0 85 8 542
2019 CS-01 68 22 4 4 2 0 0 90 6 50
2019 CS-02 38 49 6 5 1 0 0 87 7 247
2019 CS-03 32 51 7 5 4 1 0 83 10 168
2019 CS-04 41 34 10 9 5 0 0 76 14 58
2019 CS-05 60 20 10 10 0 0 0 80 10 10
2018 CS 43 41 10 5 1 0 0 83 6 480
2018 CS-01 60 26 10 2 2 0 0 86 4 50
2018 CS-02 43 37 11 6 1 0 0 81 8 222
2018 CS-03 33 54 8 5 1 0 0 87 5 131
2018 CS-04 42 38 18 0 2 0 0 80 2 50
2018 CS-05 73 18 9 0 0 0 0 91 0 11
2017 CS 45 40 9 3 3 0 0 85 6 565
2017 CS-01 53 26 15 3 3 0 0 79 6 62
2017 CS-02 42 42 9 3 3 0 0 84 7 290
2017 CS-03 48 41 8 3 1 0 0 88 4 145
2017 CS-04 44 44 10 0 2 0 0 88 2 48
2017 CS-05 61 15 8 8 9 0 0 76 16 13
2014 CS 40 45 10 4 1 0 0 85 4 606
2014 CS-01 41 36 19 4 0 0 0 77 4 77
2014 CS-02 40 47 9 2 1 1 0 87 3 318
2014 CS-03 38 47 7 6 1 1 0 86 7 140
2014 CS-04 40 46 10 4 0 0 0 86 4 50
2011 CS 40 46 9 3 1 1 0 87 4 759
2011 CS-01 43 39 12 4 1 2 0 83 4 114
2011 CS-02 39 45 9 4 1 2 0 86 5 355
2011 CS-03 37 50 9 1 1 0 0 88 3 211
2011 CS-04 34 56 8 2 0 0 0 91 2 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 44 41 9 3 2 0 0 86 5 835
2008 CS-01 52 34 10 3 0 0 1 87 3 166
2008 CS-02 43 39 11 3 2 1 0 83 6 383
2008 CS-03 39 49 6 4 1 1 0 89 5 198
2008 CS-04 47 44 3 5 2 0 0 91 6 64
2008 CS-05 38 46 0 0 15 0 0 85 15 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 44 13 7 6 0 0 74 13 544
2019 CS-01 48 30 14 4 4 0 0 78 8 50
2019 CS-02 31 46 13 6 4 0 0 77 10 248
2019 CS-03 25 44 14 7 9 1 0 70 17 169
2019 CS-04 28 45 10 12 5 0 0 72 17 58
2019 CS-05 40 20 20 20 0 0 0 60 20 10
2018 CS 31 43 13 8 5 0 0 74 13 479
2018 CS-01 35 47 10 6 2 0 0 82 8 49
2018 CS-02 30 42 15 9 3 0 0 73 12 222
2018 CS-03 27 47 11 8 6 0 0 74 15 131
2018 CS-04 32 44 10 8 6 0 0 76 14 50
2018 CS-05 45 45 9 0 0 0 0 91 0 11
2017 CS 31 43 13 8 5 0 0 74 13 565
2017 CS-01 29 40 13 10 8 0 0 69 18 62
2017 CS-02 32 43 14 7 5 0 0 75 12 291
2017 CS-03 30 46 15 8 1 0 0 76 10 144
2017 CS-04 31 48 8 8 4 0 0 79 13 48
2017 CS-05 53 8 8 15 16 0 0 61 32 13

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 44 39 11 4 2 0 0 83 6 542
2019 CS-01 60 26 8 4 2 0 0 86 6 50
2019 CS-02 46 39 10 3 2 0 0 85 5 248
2019 CS-03 38 45 11 3 2 0 0 83 5 169
2019 CS-04 40 37 16 5 2 0 0 77 7 57
2019 CS-05 50 20 20 10 0 0 0 70 10 10
2018 CS 46 40 9 4 2 0 0 86 6 478
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 46 37 10 5 1 0 0 84 6 221
2018 CS-03 40 47 8 2 2 0 0 88 4 131
2018 CS-04 50 34 8 6 2 0 0 84 8 50
2018 CS-05 64 18 18 0 0 0 0 82 0 11
2017 CS 50 39 7 3 1 0 0 89 5 566
2017 CS-01 55 32 5 6 2 0 0 87 8 62
2017 CS-02 48 41 7 3 1 0 0 89 4 292
2017 CS-03 52 39 6 3 0 0 0 91 3 145
2017 CS-04 50 33 13 0 4 0 0 83 4 48
2017 CS-05 66 16 8 10 0 0 0 82 10 12
2014 CS 53 37 7 1 1 0 0 91 2 606
2014 CS-01 58 33 8 0 1 0 0 91 1 77
2014 CS-02 53 37 7 2 1 0 0 90 3 318
2014 CS-03 52 40 6 0 2 0 0 92 2 140
2014 CS-04 52 36 12 0 0 0 0 88 0 50
2011 CS 54 35 8 2 1 0 0 90 3 758
2011 CS-01 60 31 5 3 1 1 0 91 4 114
2011 CS-02 52 37 7 3 1 0 0 89 3 355
2011 CS-03 53 36 10 0 0 0 1 89 0 210
2011 CS-04 56 31 9 3 0 0 0 88 3 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 43 15 10 4 0 0 71 13 544
2019 CS-01 44 32 12 12 0 0 0 76 12 50
2019 CS-02 26 47 14 9 4 0 0 73 13 249
2019 CS-03 24 45 16 9 5 1 0 70 14 170
2019 CS-04 29 30 23 13 5 0 0 59 18 56
2019 CS-05 60 20 10 10 0 0 0 80 10 10
2018 CS 30 43 12 9 5 1 0 74 13 479
2018 CS-01 32 38 16 6 6 2 0 71 12 50
2018 CS-02 30 41 12 11 5 0 0 72 16 222
2018 CS-03 26 50 12 8 4 0 0 76 12 130
2018 CS-04 36 44 12 8 0 0 0 80 8 50
2018 CS-05 55 36 9 0 0 0 0 91 0 11
2017 CS 34 44 10 6 4 0 0 79 11 566
2017 CS-01 35 47 5 5 6 0 2 84 11 62
2017 CS-02 32 43 13 6 5 0 0 76 11 292
2017 CS-03 37 44 10 8 2 0 0 81 10 145
2017 CS-04 35 50 6 4 4 0 0 85 8 48
2017 CS-05 49 33 18 0 0 0 0 82 0 12
2014 CS 27 44 14 10 5 0 0 71 15 607
2014 CS-01 32 40 9 12 5 0 3 74 17 77
2014 CS-02 25 43 16 11 5 0 0 68 16 319
2014 CS-03 24 52 13 6 4 0 0 76 11 140
2014 CS-04 34 32 18 16 0 0 0 66 16 50
2011 CS 29 46 12 9 3 1 0 76 12 755
2011 CS-01 34 42 13 6 3 2 1 78 9 112
2011 CS-02 25 47 14 10 3 0 0 72 13 354
2011 CS-03 30 47 11 9 2 0 0 78 11 210
2011 CS-04 34 45 5 9 6 0 0 80 16 64
2011 CS-05 50 42 8 0 0 0 0 92 0 12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 41 15 6 4 0 0 74 10 545
2019 CS-01 44 30 14 12 0 0 0 74 12 50
2019 CS-02 31 43 15 7 3 0 0 74 10 248
2019 CS-03 29 45 14 4 7 0 1 75 11 170
2019 CS-04 33 40 16 7 5 0 0 72 12 58
2019 CS-05 60 10 30 0 0 0 0 70 0 10
2018 CS 33 41 13 8 5 0 0 74 13 477
2018 CS-01 30 50 10 4 4 2 0 82 8 50
2018 CS-02 27 43 14 10 5 0 1 71 15 221
2018 CS-03 30 40 16 8 5 0 0 71 13 129
2018 CS-04 52 30 10 4 4 0 0 82 8 50
2018 CS-05 91 9 0 0 0 0 0 100 0 11
2017 CS 35 43 11 7 4 1 0 79 11 565
2017 CS-01 42 34 8 10 2 3 2 80 12 62
2017 CS-02 32 44 13 7 4 0 0 77 10 291
2017 CS-03 34 46 6 8 6 0 0 81 13 145
2017 CS-04 44 38 15 2 2 0 0 81 4 48
2017 CS-05 49 41 0 0 10 0 0 90 10 12
2014 CS 34 40 15 7 3 0 0 75 10 606
2014 CS-01 40 32 19 4 4 1 0 73 8 77
2014 CS-02 33 41 16 7 3 0 0 74 10 318
2014 CS-03 31 46 12 7 3 0 0 78 10 140
2014 CS-04 36 38 12 10 4 0 0 74 14 50

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 42 15 9 4 1 0 71 13 536
2019 CS-01 47 37 10 4 0 2 0 85 4 49
2019 CS-02 30 48 15 6 1 0 0 78 7 244
2019 CS-03 20 42 16 11 9 1 0 63 21 166
2019 CS-04 31 29 17 16 7 0 0 60 22 58
2019 CS-05 50 20 20 10 0 0 0 70 10 10
2018 CS 28 43 16 7 5 0 0 71 12 476
2018 CS-01 34 40 18 6 2 0 0 74 8 50
2018 CS-02 29 45 15 7 4 1 0 74 11 220
2018 CS-03 19 47 21 6 6 0 0 67 12 129
2018 CS-04 32 36 16 10 6 0 0 68 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 34 43 11 7 4 1 0 77 11 566
2017 CS-01 35 37 11 10 3 0 3 75 13 62
2017 CS-02 33 46 12 5 4 1 0 79 9 292
2017 CS-03 36 41 8 8 6 1 0 78 14 145
2017 CS-04 35 40 13 8 4 0 0 75 13 48
2017 CS-05 41 25 16 8 10 0 0 66 18 12
2014 CS 30 42 15 8 4 1 0 73 12 607
2014 CS-01 40 34 14 3 5 3 1 77 8 77
2014 CS-02 30 45 14 6 4 1 0 75 10 319
2014 CS-03 26 47 13 11 3 0 0 74 14 140
2014 CS-04 32 28 26 12 2 0 0 60 14 50
2011 CS 37 43 11 6 1 1 1 82 7 756
2011 CS-01 43 42 10 2 2 2 0 86 4 113
2011 CS-02 37 42 11 7 1 1 1 81 8 355
2011 CS-03 30 52 11 4 1 0 0 84 5 210
2011 CS-04 44 27 16 11 2 0 0 71 13 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 39 13 7 4 0 0 77 10 546
2019 CS-01 58 24 14 0 4 0 0 82 4 50
2019 CS-02 39 42 9 6 4 0 0 82 9 249
2019 CS-03 31 42 17 8 2 1 0 73 10 170
2019 CS-04 31 38 12 14 5 0 0 69 19 58
2019 CS-05 50 0 20 10 20 0 0 50 30 10
2018 CS 38 43 11 4 3 0 0 82 8 479
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 37 43 11 5 3 0 0 81 8 221
2018 CS-03 30 50 14 4 2 0 0 80 6 131
2018 CS-04 38 38 8 8 8 0 0 76 16 50
2018 CS-05 64 18 9 9 0 0 0 82 9 11
2017 CS 44 39 10 5 2 0 0 83 7 565
2017 CS-01 48 37 11 3 0 0 0 85 3 62
2017 CS-02 44 40 10 5 2 0 0 83 7 291
2017 CS-03 43 42 8 6 1 0 0 85 7 145
2017 CS-04 44 38 13 0 6 0 0 81 6 48
2017 CS-05 58 8 25 0 10 0 0 66 10 12
2014 CS 36 46 10 6 2 0 0 82 8 607
2014 CS-01 46 39 8 3 4 0 0 86 6 77
2014 CS-02 38 43 10 7 2 0 0 81 9 319
2014 CS-03 29 56 9 4 1 0 0 85 6 140
2014 CS-04 30 46 14 10 0 0 0 76 10 50
2011 CS 40 45 9 3 2 0 0 85 6 761
2011 CS-01 42 43 9 4 3 0 0 84 7 115
2011 CS-02 38 46 10 4 3 0 0 84 6 356
2011 CS-03 38 48 8 3 1 1 0 88 4 211
2011 CS-04 44 39 13 3 2 0 0 83 5 64
2011 CS-05 75 25 0 0 0 0 0 100 0 12
2008 CS 41 44 9 4 2 0 0 85 6 833
2008 CS-01 53 38 3 5 1 0 0 91 6 166
2008 CS-02 37 45 12 4 3 0 0 81 7 382
2008 CS-03 38 49 9 4 1 0 0 87 4 197
2008 CS-04 48 41 8 3 0 0 0 89 3 64
2008 CS-05 46 38 0 0 15 0 0 85 15 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 35 14 5 5 1 0 77 9 545
2019 CS-02 51 35 9 2 2 1 0 87 3 250
2019 CS-03 27 37 21 7 8 1 0 64 15 169
2019 CS-04 24 34 21 12 9 0 0 59 21 58
2018 CS 44 35 13 4 3 1 0 80 7 480
2018 CS-01 61 29 8 0 0 2 0 92 0 51
2018 CS-02 54 33 8 2 1 0 1 89 3 221
2018 CS-03 33 38 17 7 5 0 0 71 12 131
2018 CS-04 26 40 20 6 6 2 0 67 12 50
2018 CS-05 9 18 36 18 18 0 0 27 36 11
2017 CS 48 35 10 4 2 0 1 83 7 567
2017 CS-01 50 37 5 2 2 2 3 92 3 62
2017 CS-02 58 31 5 3 1 0 1 90 4 292
2017 CS-03 38 39 16 3 4 0 1 77 7 145
2017 CS-04 25 40 15 17 4 0 0 65 21 48
2017 CS-05 0 30 38 16 15 0 0 30 32 13
2014 CS 42 36 15 5 2 0 0 77 7 607
2014 CS-01 49 39 5 6 0 0 0 88 6 77
2014 CS-02 52 33 11 3 1 0 0 85 4 319
2014 CS-03 29 44 21 4 2 0 0 73 6 140
2014 CS-04 12 30 34 16 8 0 0 42 24 50
2011 CS 37 42 13 5 2 0 0 79 7 757
2011 CS-01 51 34 10 3 2 0 1 86 4 113
2011 CS-02 42 44 12 1 1 0 0 86 2 355
2011 CS-03 28 44 18 6 4 0 0 72 10 210
2011 CS-04 19 45 11 20 5 0 0 64 25 64
2011 CS-05 8 33 25 17 17 0 0 42 33 12
2008 CS 37 39 16 5 2 0 0 77 8 838
2008 CS-01 50 40 5 4 1 0 1 91 4 166
2008 CS-02 42 41 12 3 1 0 1 84 4 386
2008 CS-03 26 39 24 6 6 0 0 65 12 198
2008 CS-04 17 36 31 11 3 0 2 54 14 64
2008 CS-05 23 15 15 38 8 0 0 38 46 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 12 28 37 13 7 1 1 21 41 545
2019 CS-01 6 4 35 33 16 4 2 52 11 49
2019 CS-02 8 26 40 14 10 1 1 25 34 250
2019 CS-03 17 32 40 9 1 0 1 10 49 169
2019 CS-04 16 47 28 5 5 0 0 10 62 58
2019 CS-05 50 30 10 10 0 0 0 10 80 10
2018 CS 10 24 35 23 5 1 2 28 36 480
2018 CS-01 10 12 31 37 8 0 2 46 22 51
2018 CS-02 9 21 33 27 6 1 3 35 31 220
2018 CS-03 9 32 42 12 3 0 2 15 42 132
2018 CS-04 14 34 32 18 2 0 0 20 48 50
2018 CS-05 27 27 36 9 0 0 0 9 55 11
2017 CS 9 23 38 18 9 1 2 28 33 563
2017 CS-01 11 21 28 11 21 2 5 35 35 61
2017 CS-02 7 18 38 22 11 2 4 34 26 291
2017 CS-03 10 27 44 16 2 1 0 18 37 144
2017 CS-04 19 33 35 10 2 0 0 13 52 48
2017 CS-05 30 32 23 15 0 0 0 15 62 13
2014 CS 9 28 38 15 5 2 3 21 38 606
2014 CS-01 6 17 35 23 10 6 3 36 26 77
2014 CS-02 6 25 39 18 5 3 5 24 33 318
2014 CS-03 11 34 43 7 4 1 1 11 46 140
2014 CS-04 18 36 30 8 4 0 4 13 56 50
2011 CS 10 23 41 17 6 1 3 23 34 757
2011 CS-01 11 18 34 23 8 2 5 33 30 114
2011 CS-02 8 21 43 18 7 1 3 25 30 355
2011 CS-03 13 24 42 13 3 2 3 17 39 209
2011 CS-04 11 31 44 13 2 0 0 14 42 64
2011 CS-05 0 42 33 17 8 0 0 25 42 12
2008 CS 7 23 39 20 7 2 2 28 32 836
2008 CS-01 6 15 36 19 15 4 5 37 23 165
2008 CS-02 6 22 39 23 6 2 3 30 29 386
2008 CS-03 11 29 36 17 6 0 1 23 41 197
2008 CS-04 5 22 59 14 0 0 0 14 27 64
2008 CS-05 15 23 46 8 8 0 0 15 38 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 7 19 28 23 18 3 2 43 27 541
2019 CS-01 6 4 14 18 47 6 4 73 11 49
2019 CS-02 3 15 26 31 20 4 2 54 18 247
2019 CS-03 11 26 33 17 11 2 1 28 38 168
2019 CS-04 7 31 34 16 10 0 2 26 39 58
2019 CS-05 30 20 30 20 0 0 0 20 50 10
2018 CS 5 17 27 30 16 3 3 49 22 477
2018 CS-01 12 8 24 24 24 4 4 52 22 50
2018 CS-02 4 13 21 35 21 3 3 59 18 218
2018 CS-03 4 23 33 29 8 2 2 39 28 132
2018 CS-04 4 18 42 26 8 0 2 35 22 50
2018 CS-05 0 18 27 36 18 0 0 55 18 11
2017 CS 5 12 28 29 18 4 6 51 18 560
2017 CS-01 7 13 41 11 20 3 5 34 21 61
2017 CS-02 3 8 19 32 24 5 9 65 13 288
2017 CS-03 5 19 34 31 8 2 1 40 24 144
2017 CS-04 8 10 44 27 8 0 2 36 19 48
2017 CS-05 8 8 23 47 15 0 0 62 15 13
2014 CS 5 16 31 28 11 5 5 43 23 605
2014 CS-01 9 9 22 28 15 12 5 52 22 77
2014 CS-02 3 13 29 31 12 5 7 49 18 318
2014 CS-03 4 23 37 23 7 4 2 32 29 139
2014 CS-04 8 20 38 24 6 0 4 31 29 50
2011 CS 6 15 26 29 14 5 6 48 23 755
2011 CS-01 4 11 20 30 15 10 10 56 19 113
2011 CS-02 5 12 25 29 18 4 7 53 19 354
2011 CS-03 8 19 31 25 9 4 4 37 30 209
2011 CS-04 9 20 28 33 8 2 0 41 30 64
2011 CS-05 8 25 8 50 8 0 0 58 33 12
2008 CS 3 9 18 38 24 4 5 68 13 833
2008 CS-01 1 9 10 34 28 9 9 75 13 163
2008 CS-02 4 7 16 41 23 4 5 70 12 385
2008 CS-03 4 8 26 39 20 0 3 61 12 197
2008 CS-04 0 16 19 38 28 0 0 66 16 64
2008 CS-05 8 8 31 31 23 0 0 54 15 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 22 33 20 9 4 2 31 34 544
2019 CS-01 6 14 20 20 22 8 8 51 24 49
2019 CS-02 5 19 32 24 13 5 2 40 26 249
2019 CS-03 11 25 40 16 3 3 2 20 39 169
2019 CS-04 24 26 31 16 2 2 0 18 51 58
2019 CS-05 20 40 20 20 0 0 0 20 60 10
2018 CS 11 26 32 18 8 3 2 27 39 481
2018 CS-01 6 18 35 22 12 4 4 36 26 51
2018 CS-02 8 19 33 22 12 4 3 36 29 221
2018 CS-03 14 35 32 11 5 2 1 16 51 132
2018 CS-04 16 38 38 8 0 0 0 8 54 50
2018 CS-05 18 27 18 36 0 0 0 36 45 11
2017 CS 11 17 33 19 12 2 6 33 31 562
2017 CS-01 7 20 38 11 20 2 3 33 28 61
2017 CS-02 8 13 27 22 16 4 9 44 25 289
2017 CS-03 16 16 42 18 4 0 4 23 33 144
2017 CS-04 17 38 29 15 2 0 0 17 54 48
2017 CS-05 15 32 38 15 0 0 0 15 47 13
2014 CS 14 24 32 16 7 3 5 25 41 603
2014 CS-01 12 23 31 8 15 8 3 26 40 77
2014 CS-02 10 21 33 20 6 3 7 29 34 316
2014 CS-03 14 27 35 16 4 2 1 21 43 139
2014 CS-04 28 32 26 6 4 0 4 10 63 50
2011 CS 10 23 31 19 8 3 6 29 36 757
2011 CS-01 8 22 30 18 12 3 8 34 33 115
2011 CS-02 9 22 30 20 8 5 7 32 34 353
2011 CS-03 11 24 32 20 7 2 5 28 37 210
2011 CS-04 16 33 38 11 2 0 2 13 49 64
2011 CS-05 8 17 58 8 8 0 0 17 25 12
2008 CS 6 16 33 24 12 4 4 39 24 835
2008 CS-01 5 10 28 23 19 10 6 49 17 164
2008 CS-02 5 16 32 27 11 5 5 42 23 385
2008 CS-03 7 16 41 24 10 2 1 34 23 198
2008 CS-04 9 30 31 20 9 0 0 30 39 64
2008 CS-05 23 23 31 8 15 0 0 23 46 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 8 14 34 27 15 1 1 43 22 541
2019 CS-01 2 4 8 27 53 2 4 85 7 49
2019 CS-02 3 7 33 36 18 2 2 56 10 246
2019 CS-03 12 18 44 19 5 0 1 24 31 169
2019 CS-04 16 34 33 10 5 2 0 16 51 58
2019 CS-05 40 30 10 20 0 0 0 20 70 10
2018 CS 6 16 35 26 14 1 3 41 22 479
2018 CS-01 0 12 18 41 22 2 6 68 13 51
2018 CS-02 2 9 35 30 21 0 3 52 12 219
2018 CS-03 11 20 45 19 5 0 2 24 31 132
2018 CS-04 14 28 36 16 6 0 0 22 42 50
2018 CS-05 18 45 27 9 0 0 0 9 64 11
2017 CS 6 12 34 29 14 1 3 45 19 561
2017 CS-01 0 15 28 21 30 3 3 54 16 61
2017 CS-02 4 7 30 35 19 1 5 57 11 289
2017 CS-03 9 17 42 26 4 0 2 31 26 144
2017 CS-04 15 27 44 10 4 0 0 15 42 48
2017 CS-05 8 23 38 32 0 0 0 32 30 13
2014 CS 7 18 35 24 10 2 4 36 26 606
2014 CS-01 4 13 16 31 25 7 5 63 19 76
2014 CS-02 5 12 36 30 10 2 4 43 18 319
2014 CS-03 10 24 43 17 4 1 1 22 34 140
2014 CS-04 10 40 38 4 4 0 4 8 52 50
2011 CS 5 13 31 31 13 2 4 47 19 755
2011 CS-01 3 11 23 32 25 2 6 61 14 114
2011 CS-02 4 9 30 35 15 3 5 55 13 354
2011 CS-03 7 15 38 28 6 1 5 36 24 208
2011 CS-04 9 31 33 23 3 0 0 27 41 64
2011 CS-05 8 25 42 17 8 0 0 25 33 12
2008 CS 4 11 33 33 16 1 2 50 16 838
2008 CS-01 2 5 17 37 32 3 4 74 8 166
2008 CS-02 4 9 33 37 14 1 2 53 13 386
2008 CS-03 6 16 41 27 10 0 1 37 22 198
2008 CS-04 3 25 47 20 5 0 0 25 28 64
2008 CS-05 8 31 31 15 8 0 8 25 42 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 20 30 18 14 1 2 33 36 542
2019 CS-02 8 15 32 25 17 2 2 44 23 248
2019 CS-03 24 28 32 12 3 0 1 16 52 169
2019 CS-04 26 33 29 7 3 2 0 11 60 58
2018 CS 13 24 28 20 12 1 3 33 38 480
2018 CS-01 2 16 22 39 14 4 4 57 19 51
2018 CS-02 7 19 30 25 16 2 3 42 27 220
2018 CS-03 19 31 30 13 6 0 2 19 51 132
2018 CS-04 28 36 22 6 6 2 0 12 65 50
2018 CS-05 27 36 27 0 9 0 0 9 64 11
2017 CS 10 22 31 19 12 3 4 33 34 563
2017 CS-01 10 26 25 3 26 5 5 33 40 61
2017 CS-02 7 15 29 25 15 3 6 44 24 289
2017 CS-03 12 30 37 16 4 1 0 20 43 145
2017 CS-04 19 25 38 15 4 0 0 19 44 48
2017 CS-05 8 53 24 15 0 0 0 15 61 13
2014 CS 15 25 31 14 8 2 4 24 43 606
2014 CS-01 5 17 30 16 19 9 4 41 25 77
2014 CS-02 12 20 33 18 9 2 6 30 35 318
2014 CS-03 24 34 31 8 2 1 1 10 59 140
2014 CS-04 22 36 32 4 2 0 4 6 60 50
2011 CS 10 25 29 19 8 3 5 30 38 755
2011 CS-01 8 17 27 23 13 4 9 41 28 113
2011 CS-02 9 18 31 22 11 3 6 36 30 353
2011 CS-03 12 34 27 18 2 3 4 21 49 210
2011 CS-04 13 42 34 6 2 2 2 8 56 64
2011 CS-05 8 42 33 8 8 0 0 17 50 12
2008 CS 10 21 32 20 11 1 4 33 33 835
2008 CS-01 2 9 26 25 24 5 9 57 13 164
2008 CS-02 8 18 33 25 11 1 4 37 28 386
2008 CS-03 18 30 33 13 6 1 0 18 48 197
2008 CS-04 11 34 41 9 5 0 0 14 45 64
2008 CS-05 23 38 23 0 0 0 15 0 73 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 7 14 31 27 17 3 2 46 22 543
2019 CS-01 2 6 14 16 47 10 4 74 10 49
2019 CS-02 5 13 26 30 19 5 2 53 19 249
2019 CS-03 12 14 37 27 8 1 1 36 27 169
2019 CS-04 5 19 39 26 9 2 0 36 25 57
2019 CS-05 0 50 40 10 0 0 0 10 50 10
2018 CS 7 12 29 28 17 3 3 48 20 477
2018 CS-01 4 10 18 31 22 10 6 63 16 51
2018 CS-02 6 11 27 27 23 3 3 53 18 220
2018 CS-03 11 13 35 26 12 1 2 39 25 129
2018 CS-04 6 12 40 30 6 2 4 38 19 50
2018 CS-05 0 9 45 36 9 0 0 45 9 11
2017 CS 6 13 25 28 16 5 6 50 21 562
2017 CS-01 8 19 16 21 18 8 10 47 33 62
2017 CS-02 6 9 20 28 20 7 9 58 17 288
2017 CS-03 3 15 35 32 10 1 2 44 19 145
2017 CS-04 13 17 29 31 10 0 0 42 29 48
2017 CS-05 0 23 53 16 8 0 0 24 23 13
2014 CS 4 13 29 28 13 5 7 47 20 606
2014 CS-01 3 10 21 25 19 10 12 57 16 77
2014 CS-02 4 11 26 31 14 6 8 52 17 319
2014 CS-03 6 18 35 28 9 1 2 38 25 139
2014 CS-04 4 18 44 20 8 2 4 30 23 50
2011 CS 4 15 31 25 13 5 7 43 21 754
2011 CS-01 2 14 23 23 22 9 6 53 19 111
2011 CS-02 3 13 26 29 13 6 9 49 20 355
2011 CS-03 5 19 36 22 8 3 6 33 26 209
2011 CS-04 3 14 47 23 11 0 2 35 17 64
2011 CS-05 0 0 75 8 17 0 0 25 0 12
2008 CS 5 18 31 23 14 4 5 40 25 836
2008 CS-01 3 11 20 18 29 9 12 58 18 164
2008 CS-02 3 16 31 27 13 4 6 44 21 386
2008 CS-03 9 25 34 22 8 2 0 30 35 198
2008 CS-04 6 23 48 20 2 0 0 22 30 64
2008 CS-05 0 23 38 15 8 0 15 27 27 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 23 34 18 10 4 1 30 34 544
2019 CS-01 0 16 18 27 27 10 2 60 19 49
2019 CS-02 6 19 31 22 15 5 2 39 27 248
2019 CS-03 14 25 43 12 2 3 1 15 41 170
2019 CS-04 16 36 29 16 3 0 0 19 52 58
2019 CS-05 20 30 30 20 0 0 0 20 50 10
2018 CS 12 22 34 19 7 3 3 28 36 479
2018 CS-01 4 20 31 27 6 4 8 38 27 51
2018 CS-02 8 18 33 23 11 4 3 36 28 219
2018 CS-03 15 26 38 16 3 2 0 19 42 132
2018 CS-04 24 26 38 8 4 0 0 12 50 50
2018 CS-05 9 18 64 0 9 0 0 9 27 11
2017 CS 9 19 36 17 10 4 5 30 31 564
2017 CS-01 8 16 35 19 11 5 5 34 27 62
2017 CS-02 8 15 30 19 15 5 8 39 26 289
2017 CS-03 10 22 45 17 3 1 2 21 33 145
2017 CS-04 13 40 35 4 6 0 2 11 53 48
2017 CS-05 15 15 70 0 0 0 0 0 30 13
2014 CS 9 21 35 19 7 5 4 29 33 607
2014 CS-01 7 19 35 13 13 8 5 30 30 77
2014 CS-02 8 16 34 23 7 7 5 34 27 319
2014 CS-03 11 22 40 19 5 0 3 25 34 140
2014 CS-04 14 34 36 10 2 0 4 13 50 50

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 11 34 30 17 1 2 48 16 543
2019 CS-01 0 10 20 29 35 2 4 67 11 49
2019 CS-02 6 8 32 29 21 2 2 52 15 249
2019 CS-03 5 14 39 29 10 0 2 40 20 168
2019 CS-04 2 16 40 34 7 2 0 42 18 58
2019 CS-05 20 0 60 20 0 0 0 20 20 10
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 22 5 8 4 0 1 83 12 546
2019 CS-01 74 12 2 6 6 0 0 86 12 50
2019 CS-02 62 18 6 7 4 1 2 83 11 250
2019 CS-03 49 31 6 10 4 0 0 80 14 170
2019 CS-04 68 16 5 9 2 0 0 84 11 57
2019 CS-05 70 30 0 0 0 0 0 100 0 10
2017 CS 56 24 8 8 4 0 1 81 12 565
2017 CS-01 57 21 11 3 7 0 0 79 10 61
2017 CS-02 55 23 8 9 4 0 1 78 14 292
2017 CS-03 58 28 6 4 3 0 1 87 7 144
2017 CS-04 50 33 2 13 2 0 0 83 15 48
2017 CS-05 68 8 16 8 0 0 0 76 8 13
2014 CS 58 23 7 8 3 0 0 82 11 607
2014 CS-01 60 15 9 9 3 3 1 79 12 77
2014 CS-02 60 22 7 8 3 0 0 82 12 319
2014 CS-03 54 26 8 8 4 0 1 80 12 140
2014 CS-04 48 36 8 8 0 0 0 84 8 50
2011 CS 58 23 7 8 3 0 1 81 12 756
2011 CS-01 56 19 8 11 4 1 2 77 14 114
2011 CS-02 59 24 5 8 4 0 1 83 12 356
2011 CS-03 57 23 8 8 2 0 0 81 11 209
2011 CS-04 51 27 13 6 3 0 0 78 10 63
2011 CS-05 73 18 9 0 0 0 0 91 0 11
2008 CS 58 21 7 7 6 0 1 80 12 836
2008 CS-01 64 18 5 5 7 1 0 82 12 165
2008 CS-02 58 20 8 6 5 0 2 80 12 386
2008 CS-03 52 25 7 9 7 0 1 78 15 197
2008 CS-04 63 27 8 3 0 0 0 89 3 64
2008 CS-05 62 15 8 15 0 0 0 77 15 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 35 12 4 3 8 6 78 8 546
2019 CS-01 40 26 10 4 0 10 10 83 5 50
2019 CS-02 34 33 11 2 3 9 8 80 6 249
2019 CS-03 26 41 12 7 4 6 4 75 12 170
2019 CS-04 43 28 17 2 2 5 3 77 4 58
2019 CS-05 20 50 10 10 0 10 0 78 11 10
2018 CS 24 43 14 3 4 7 5 76 8 480
2018 CS-01 37 24 14 2 4 12 8 76 7 51
2018 CS-02 23 38 16 4 3 10 6 74 8 222
2018 CS-03 15 54 14 5 5 4 3 75 11 131
2018 CS-04 28 52 12 0 2 2 4 85 2 50
2018 CS-05 36 45 9 0 0 9 0 90 0 11
2017 CS 31 33 12 6 3 7 7 75 11 566
2017 CS-01 29 31 13 8 3 8 8 71 13 62
2017 CS-02 29 31 13 5 4 8 10 73 11 291
2017 CS-03 34 36 9 9 2 5 5 78 12 145
2017 CS-04 31 44 15 2 0 8 0 82 2 48
2017 CS-05 53 30 8 0 9 0 0 84 9 13
2014 CS 38 31 13 5 3 5 5 76 9 607
2014 CS-01 42 23 14 4 0 8 9 78 5 77
2014 CS-02 38 27 16 5 3 6 6 73 9 319
2014 CS-03 36 38 11 5 4 3 4 79 9 140
2014 CS-04 36 42 8 6 2 2 4 83 9 50

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 33 7 4 2 2 0 87 7 546
2019 CS-01 66 18 10 0 2 4 0 88 2 50
2019 CS-02 50 36 6 3 2 2 0 88 6 249
2019 CS-03 48 36 7 6 2 1 0 84 9 170
2019 CS-04 62 26 5 7 0 0 0 88 7 58
2019 CS-05 60 20 10 10 0 0 0 80 10 10
2018 CS 43 40 9 5 2 1 1 84 7 478
2018 CS-01 43 39 8 6 2 2 0 84 8 51
2018 CS-02 38 41 11 5 3 1 1 81 8 221
2018 CS-03 42 46 5 7 1 0 0 88 8 131
2018 CS-04 53 33 6 4 0 2 2 89 4 49
2018 CS-05 73 9 9 9 0 0 0 82 9 11
2017 CS 51 32 7 6 3 1 0 84 9 566
2017 CS-01 42 32 8 6 8 3 0 77 15 62
2017 CS-02 48 34 8 5 3 2 0 83 9 291
2017 CS-03 57 28 6 7 2 0 0 85 9 145
2017 CS-04 63 33 2 2 0 0 0 96 2 48
2017 CS-05 46 38 0 8 9 0 0 84 16 13
2014 CS 51 33 8 5 1 2 0 86 6 607
2014 CS-01 48 34 8 4 1 5 0 86 5 77
2014 CS-02 50 32 10 5 2 2 0 83 7 319
2014 CS-03 51 37 5 6 0 1 0 89 6 140
2014 CS-04 62 26 6 4 0 0 2 90 4 50

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 33 5 3 1 0 0 92 4 545
2019 CS-01 76 20 4 0 0 0 0 96 0 50
2019 CS-02 60 33 4 2 1 0 0 92 3 248
2019 CS-03 51 38 5 4 2 1 0 89 6 170
2019 CS-04 59 33 5 3 0 0 0 91 3 58
2019 CS-05 50 40 0 10 0 0 0 90 10 10
2018 CS 52 38 5 3 1 0 0 92 4 479
2018 CS-01 57 37 0 2 4 0 0 94 6 51
2018 CS-02 52 35 6 4 1 1 0 89 5 221
2018 CS-03 47 47 4 2 1 0 0 94 2 131
2018 CS-04 54 40 4 0 0 0 2 96 0 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 51 37 7 3 2 0 0 88 5 564
2017 CS-01 50 32 10 2 6 0 0 82 8 62
2017 CS-02 50 37 8 3 2 0 0 87 5 289
2017 CS-03 53 38 6 3 1 0 0 91 3 145
2017 CS-04 60 35 2 2 0 0 0 96 2 48
2017 CS-05 53 38 0 0 9 0 0 91 9 13
2014 CS 52 39 5 2 1 0 0 91 3 607
2014 CS-01 57 32 6 3 0 1 0 91 3 77
2014 CS-02 49 41 5 3 2 0 0 91 4 319
2014 CS-03 54 39 4 3 1 0 0 92 4 140
2014 CS-04 62 30 4 2 0 0 2 94 2 50

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 39 9 3 1 0 0 87 4 546
2019 CS-01 56 32 8 2 0 2 0 90 2 50
2019 CS-02 47 39 10 3 1 0 0 87 4 249
2019 CS-03 44 44 6 4 2 0 0 88 5 170
2019 CS-04 52 31 14 2 2 0 0 83 3 58
2019 CS-05 50 40 10 0 0 0 0 90 0 10
2018 CS 39 45 9 4 1 1 0 86 5 480
2018 CS-01 43 35 10 8 2 2 0 80 10 51
2018 CS-02 39 43 12 4 1 1 1 83 5 222
2018 CS-03 34 55 8 2 1 0 0 89 3 131
2018 CS-04 44 44 4 4 2 2 0 90 6 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 31 13 4 1 2 3 82 4 546
2019 CS-02 43 33 14 4 0 2 4 81 4 250
2019 CS-03 50 29 13 5 1 1 1 81 6 170
2019 CS-04 60 29 7 2 0 2 0 91 2 58

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 36 11 5 3 1 0 81 8 547
2019 CS-01 46 36 2 12 0 4 0 85 13 50
2019 CS-02 46 37 12 4 1 0 0 83 5 250
2019 CS-03 45 35 11 4 5 0 0 80 9 170
2019 CS-04 41 28 17 5 9 0 0 69 14 58
2019 CS-05 60 40 0 0 0 0 0 100 0 10
2018 CS 35 41 13 6 4 0 1 77 10 481
2018 CS-01 39 41 10 4 6 0 0 80 10 51
2018 CS-02 38 36 14 5 4 0 2 76 9 222
2018 CS-03 26 45 17 7 4 1 0 72 11 132
2018 CS-04 30 52 4 10 4 0 0 82 14 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 42 39 10 5 4 0 0 81 9 567
2017 CS-01 42 35 11 2 10 0 0 77 11 62
2017 CS-02 43 38 11 4 4 0 0 81 8 292
2017 CS-03 44 39 8 6 2 0 1 83 8 145
2017 CS-04 35 48 8 4 2 2 0 85 6 48
2017 CS-05 38 30 8 24 0 0 0 68 24 13
2014 CS 44 39 8 6 2 0 0 84 7 607
2014 CS-01 52 33 10 1 1 3 0 87 3 77
2014 CS-02 45 40 8 5 3 0 0 85 8 319
2014 CS-03 42 41 6 10 0 0 0 84 10 140
2014 CS-04 40 36 16 4 2 0 2 78 6 50
2011 CS 38 39 13 5 3 1 1 79 9 757
2011 CS-01 39 42 13 4 1 2 0 83 5 112
2011 CS-02 40 37 12 6 3 1 1 79 10 355
2011 CS-03 36 39 15 4 3 2 1 77 7 211
2011 CS-04 31 41 13 8 5 0 3 74 13 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12
2008 CS 33 38 13 9 6 0 0 72 15 839
2008 CS-01 47 32 8 8 5 0 0 79 13 166
2008 CS-02 34 40 11 8 6 1 0 75 14 387
2008 CS-03 28 38 18 11 5 0 1 67 15 198
2008 CS-04 20 39 25 9 6 0 0 59 16 64
2008 CS-05 0 46 15 15 23 0 0 46 38 13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 56 27 9 4 2 2 1 85 6 544
2019 CS-01 62 24 10 0 0 4 0 90 0 50
2019 CS-02 57 29 7 3 1 2 0 89 4 249
2019 CS-03 54 24 11 5 4 1 1 79 9 168
2019 CS-04 55 19 10 5 7 2 2 77 13 58
2019 CS-05 50 30 10 10 0 0 0 80 10 10
2018 CS 46 35 10 4 2 1 1 83 7 479
2018 CS-01 57 24 10 6 4 0 0 80 10 51
2018 CS-02 48 34 9 4 1 3 1 86 5 220
2018 CS-03 35 42 15 4 3 1 1 78 7 132
2018 CS-04 44 40 8 8 0 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 49 33 10 2 3 2 1 84 5 566
2017 CS-01 44 32 15 2 5 3 0 78 7 62
2017 CS-02 50 33 9 2 4 2 1 85 6 292
2017 CS-03 53 31 10 3 1 1 1 86 4 144
2017 CS-04 50 35 6 4 2 0 2 87 6 48
2017 CS-05 46 30 15 0 9 0 0 76 9 13
2014 CS 53 31 10 2 2 2 0 86 4 607
2014 CS-01 58 25 10 0 1 5 0 88 1 77
2014 CS-02 53 33 9 0 2 2 1 88 2 319
2014 CS-03 53 30 9 5 1 1 0 84 7 140
2014 CS-04 50 28 12 6 2 0 2 80 8 50
2011 CS 46 34 10 3 2 4 1 84 6 756
2011 CS-01 54 30 7 2 1 5 1 90 3 112
2011 CS-02 48 30 11 4 2 4 1 82 6 356
2011 CS-03 39 42 11 3 2 2 0 83 5 210
2011 CS-04 44 33 11 5 5 2 0 79 10 63
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 46 31 11 4 4 4 1 80 8 839
2008 CS-01 56 25 9 4 2 5 0 85 6 166
2008 CS-02 45 31 10 5 4 4 1 80 10 387
2008 CS-03 43 31 16 4 4 2 2 77 7 198
2008 CS-04 39 44 8 0 6 3 0 85 6 64
2008 CS-05 38 38 8 0 15 0 0 77 15 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 30 9 5 4 1 0 81 9 543
2019 CS-01 54 34 12 0 0 0 0 88 0 50
2019 CS-02 54 29 8 5 3 1 0 84 8 249
2019 CS-03 49 28 10 7 5 1 1 78 12 169
2019 CS-04 40 28 16 7 9 0 0 68 16 57
2019 CS-05 50 50 0 0 0 0 0 100 0 10
2018 CS 43 34 11 7 3 1 0 78 10 480
2018 CS-01 47 25 12 8 2 4 2 77 10 51
2018 CS-02 43 33 13 7 3 1 0 77 10 221
2018 CS-03 36 39 11 8 4 1 1 77 12 132
2018 CS-04 42 42 6 6 4 0 0 84 10 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 46 36 9 6 3 1 0 82 8 567
2017 CS-01 45 31 13 3 5 2 2 78 8 62
2017 CS-02 44 38 9 5 3 1 0 83 8 292
2017 CS-03 51 31 8 8 1 1 1 83 8 145
2017 CS-04 46 42 2 10 0 0 0 88 10 48
2017 CS-05 53 23 24 0 0 0 0 76 0 13
2014 CS 47 36 9 5 2 1 0 83 7 607
2014 CS-01 49 32 12 3 1 4 0 84 4 77
2014 CS-02 47 35 10 5 3 0 0 82 8 319
2014 CS-03 46 40 7 4 2 1 0 87 6 140
2014 CS-04 48 28 12 8 2 0 2 78 10 50
2011 CS 42 38 11 5 4 1 0 80 9 755
2011 CS-01 44 37 9 5 4 0 1 81 10 112
2011 CS-02 44 35 11 5 4 1 0 80 9 355
2011 CS-03 37 44 11 5 3 0 0 81 8 209
2011 CS-04 41 41 9 6 3 0 0 81 9 64
2011 CS-05 67 17 17 0 0 0 0 83 0 12
2008 CS 41 34 10 6 6 1 1 77 13 839
2008 CS-01 48 33 7 5 5 2 0 83 10 166
2008 CS-02 40 34 10 7 7 1 1 75 14 387
2008 CS-03 39 35 12 8 5 0 2 75 12 198
2008 CS-04 42 36 9 3 8 2 0 79 11 64
2008 CS-05 31 38 15 0 15 0 0 69 15 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 79 13 4 2 1 0 0 93 3 543
2019 CS-01 86 2 8 4 0 0 0 88 4 50
2019 CS-02 77 16 3 2 2 0 0 93 4 248
2019 CS-03 78 15 6 1 1 0 0 93 1 169
2019 CS-04 84 9 2 4 2 0 0 93 5 57
2019 CS-05 100 0 0 0 0 0 0 100 0 10
2017 CS 77 14 3 3 2 0 0 91 5 567
2017 CS-01 74 10 6 5 5 0 0 84 10 62
2017 CS-02 75 16 3 3 3 0 0 91 6 292
2017 CS-03 81 12 3 2 1 0 1 94 3 145
2017 CS-04 79 13 2 6 0 0 0 92 6 48
2017 CS-05 92 0 8 0 0 0 0 92 0 13
2014 CS 75 16 3 4 2 0 0 91 5 607
2014 CS-01 68 17 6 5 3 1 0 86 8 77
2014 CS-02 74 16 3 4 2 0 1 91 7 319
2014 CS-03 77 16 3 3 1 0 0 94 4 140
2014 CS-04 86 8 2 2 0 0 2 96 2 50
2011 CS 76 16 4 3 1 0 0 92 4 757
2011 CS-01 67 20 6 4 1 0 1 88 5 113
2011 CS-02 75 15 4 4 2 0 0 90 6 355
2011 CS-03 79 16 3 1 0 0 0 95 1 210
2011 CS-04 83 11 5 0 0 0 2 95 0 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12
2008 CS 79 11 3 2 3 0 1 91 6 837
2008 CS-01 81 8 3 3 4 0 1 90 7 166
2008 CS-02 78 12 3 3 2 1 1 92 5 386
2008 CS-03 77 12 4 1 6 0 1 90 7 198
2008 CS-04 92 6 0 2 0 0 0 98 2 63
2008 CS-05 92 8 0 0 0 0 0 100 0 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 70 22 5 1 1 1 1 93 2 546
2019 CS-01 72 24 4 0 0 0 0 96 0 50
2019 CS-02 69 21 6 1 1 1 0 91 2 250
2019 CS-03 66 25 5 1 0 2 1 94 1 169
2019 CS-04 81 10 5 3 0 0 0 91 3 58
2019 CS-05 80 20 0 0 0 0 0 100 0 10
2017 CS 63 25 4 3 1 2 2 92 4 565
2017 CS-01 56 25 5 3 3 7 2 88 7 61
2017 CS-02 62 26 2 3 2 2 3 92 5 291
2017 CS-03 68 23 6 1 1 1 1 92 2 145
2017 CS-04 67 19 4 4 0 4 2 91 4 48
2017 CS-05 61 39 0 0 0 0 0 100 0 13
2014 CS 55 29 5 2 1 2 5 91 4 607
2014 CS-01 53 28 6 1 1 4 6 90 3 77
2014 CS-02 55 29 4 2 2 3 5 91 5 319
2014 CS-03 60 29 4 3 1 1 3 93 4 140
2014 CS-04 56 30 10 0 0 0 4 90 0 50
2011 CS 59 28 5 3 2 2 2 91 4 758
2011 CS-01 55 32 1 4 3 4 2 93 6 114
2011 CS-02 57 28 6 3 1 2 2 89 4 355
2011 CS-03 65 24 3 1 2 2 2 93 3 210
2011 CS-04 53 31 8 3 3 2 0 86 6 64
2011 CS-05 58 25 8 0 0 0 8 91 0 12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 22 9 3 2 1 1 86 5 546
2019 CS-01 72 16 6 4 0 2 0 90 4 50
2019 CS-02 61 23 11 2 1 0 1 85 3 250
2019 CS-03 61 24 8 3 3 1 0 86 6 169
2019 CS-04 62 21 7 5 2 3 0 86 7 58
2019 CS-05 90 0 10 0 0 0 0 90 0 10
2018 CS 50 31 10 3 4 2 0 83 7 480
2018 CS-01 53 27 12 4 2 2 0 82 6 51
2018 CS-02 52 29 9 3 3 4 0 84 7 222
2018 CS-03 42 38 12 3 5 0 0 80 8 131
2018 CS-04 48 34 10 4 4 0 0 82 8 50
2018 CS-05 73 27 0 0 0 0 0 100 0 11
2017 CS 58 26 9 2 3 2 1 85 5 566
2017 CS-01 53 24 8 6 6 2 0 79 13 62
2017 CS-02 55 28 8 2 4 2 1 86 6 291
2017 CS-03 63 24 10 1 0 1 1 89 1 145
2017 CS-04 71 17 8 2 0 2 0 89 2 48
2017 CS-05 46 30 24 0 0 0 0 76 0 13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 26 9 5 3 0 0 83 8 545
2019 CS-02 62 24 9 3 2 0 0 86 5 250
2019 CS-03 53 29 8 7 4 0 0 82 10 169
2019 CS-04 45 28 14 7 7 0 0 72 14 58
2018 CS 46 33 11 5 4 1 0 80 9 478
2018 CS-01 52 28 8 6 4 2 0 82 10 50
2018 CS-02 50 30 12 4 4 1 0 81 7 221
2018 CS-03 36 39 14 6 5 1 0 76 11 132
2018 CS-04 47 37 6 6 4 0 0 84 10 49
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 55 30 7 4 3 0 0 86 7 566
2017 CS-01 48 29 8 2 11 2 0 79 13 62
2017 CS-02 53 33 8 3 3 0 0 86 6 291
2017 CS-03 62 27 6 4 1 0 1 90 5 145
2017 CS-04 63 25 2 10 0 0 0 88 10 48
2017 CS-05 53 23 15 9 0 0 0 76 9 13
2014 CS 52 33 9 4 2 0 0 84 7 607
2014 CS-01 57 32 6 3 1 1 0 90 4 77
2014 CS-02 51 33 9 4 3 0 0 84 7 319
2014 CS-03 54 32 6 6 1 0 0 86 8 140
2014 CS-04 46 28 18 4 2 0 2 76 6 50

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 41 20 13 4 5 3 60 19 194
2019 CS-03 12 38 23 16 6 5 1 53 23 124
2019 CS-04 20 49 13 9 2 2 4 74 12 45
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 32 18 6 4 14 0 67 12 542
2019 CS-01 37 22 8 6 0 27 0 81 8 49
2019 CS-02 33 27 17 3 4 15 0 71 9 249
2019 CS-03 13 34 25 11 6 12 0 53 19 169
2019 CS-04 26 44 9 11 4 7 0 75 15 57
2019 CS-05 20 60 20 0 0 0 0 80 0 10
2018 CS 25 37 17 5 3 12 0 71 10 481
2018 CS-01 26 38 14 4 2 16 0 76 7 50
2018 CS-02 25 36 14 5 3 15 1 73 10 222
2018 CS-03 20 38 23 5 5 9 0 63 11 132
2018 CS-04 24 44 22 2 2 6 0 72 4 50
2018 CS-05 55 27 9 9 0 0 0 82 9 11
2017 CS 33 32 16 6 4 9 1 72 11 566
2017 CS-01 34 31 16 0 8 10 2 73 9 62
2017 CS-02 33 31 16 4 3 12 1 73 9 291
2017 CS-03 33 32 15 10 3 6 1 70 13 145
2017 CS-04 40 33 17 6 2 2 0 74 9 48
2017 CS-05 38 38 8 16 0 0 0 76 16 13
2014 CS 25 35 16 6 3 15 1 71 10 604
2014 CS-01 27 31 14 7 1 16 4 72 10 76
2014 CS-02 25 31 18 4 4 17 1 68 10 318
2014 CS-03 20 41 16 6 4 13 0 71 11 140
2014 CS-04 30 44 10 10 0 4 2 79 11 50
2011 CS 21 34 18 6 3 17 1 67 11 752
2011 CS-01 21 29 16 8 3 22 1 65 14 112
2011 CS-02 22 31 20 3 3 20 1 68 7 353
2011 CS-03 18 39 19 8 4 12 0 65 14 208
2011 CS-04 31 31 14 9 5 8 2 69 16 64
2011 CS-05 17 58 0 17 0 8 0 82 18 12

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 32 20 13 8 6 0 57 22 544
2019 CS-01 34 28 12 10 2 14 0 72 14 50
2019 CS-02 26 35 18 9 5 7 0 65 16 249
2019 CS-03 18 24 27 16 12 3 0 43 29 169
2019 CS-04 14 43 12 19 12 0 0 57 31 58
2019 CS-05 20 40 20 10 10 0 0 60 20 10
2018 CS 23 39 20 9 6 3 0 64 16 479
2018 CS-01 32 44 10 8 2 4 0 79 10 50
2018 CS-02 23 38 19 10 5 4 1 64 16 221
2018 CS-03 16 35 27 11 8 3 0 53 20 131
2018 CS-04 16 56 16 4 6 2 0 73 10 50
2018 CS-05 45 27 18 9 0 0 0 73 9 11
2017 CS 28 35 17 10 5 3 1 66 16 566
2017 CS-01 27 37 13 8 8 6 0 69 17 62
2017 CS-02 29 37 17 8 4 4 1 69 13 291
2017 CS-03 27 30 21 14 6 1 1 58 20 145
2017 CS-04 27 46 15 8 4 0 0 73 13 48
2017 CS-05 38 15 15 32 0 0 0 53 32 13
2014 CS 21 36 19 14 5 5 1 60 20 606
2014 CS-01 30 27 22 5 5 9 3 64 12 77
2014 CS-02 21 34 20 13 5 6 1 59 20 319
2014 CS-03 15 44 16 18 7 1 0 59 25 140
2014 CS-04 26 36 18 16 2 2 0 63 18 50
2011 CS 17 40 21 10 6 5 0 60 18 754
2011 CS-01 18 42 17 9 5 10 0 66 16 113
2011 CS-02 16 39 25 8 7 5 1 58 15 352
2011 CS-03 13 42 20 14 8 3 0 57 23 210
2011 CS-04 23 34 20 16 5 2 0 59 21 64
2011 CS-05 33 58 8 0 0 0 0 92 0 12
2008 CS 26 42 16 7 4 5 0 71 12 837
2008 CS-01 35 36 9 7 5 8 1 77 13 167
2008 CS-02 23 41 19 7 4 5 1 68 12 385
2008 CS-03 23 50 13 9 3 3 0 75 11 197
2008 CS-04 30 38 20 9 3 0 0 67 13 64
2008 CS-05 15 54 15 0 15 0 0 69 15 13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 26 21 17 11 9 0 47 30 543
2019 CS-01 22 24 14 16 2 20 0 59 23 49
2019 CS-02 22 27 23 12 6 10 0 53 21 249
2019 CS-03 11 22 24 21 17 6 0 35 40 169
2019 CS-04 7 38 14 19 17 5 0 47 38 58
2019 CS-05 10 30 10 20 20 10 0 44 44 10
2018 CS 18 30 24 13 6 8 0 52 21 479
2018 CS-01 28 26 26 8 2 10 0 60 11 50
2018 CS-02 21 26 25 12 5 10 1 53 19 221
2018 CS-03 7 36 27 13 10 7 0 46 25 131
2018 CS-04 14 38 22 16 8 2 0 53 24 50
2018 CS-05 36 36 0 27 0 0 0 73 27 11
2017 CS 18 35 18 12 6 9 1 59 20 565
2017 CS-01 18 42 15 8 8 10 0 66 18 62
2017 CS-02 21 35 17 10 4 11 2 64 16 291
2017 CS-03 16 32 24 16 6 5 1 51 24 144
2017 CS-04 10 40 19 19 6 6 0 53 27 48
2017 CS-05 23 38 8 24 8 0 0 61 32 13
2014 CS 16 30 22 15 5 11 1 52 23 604
2014 CS-01 23 24 23 6 4 15 4 58 13 77
2014 CS-02 17 29 22 11 5 14 1 55 19 319
2014 CS-03 10 30 23 23 7 7 0 43 32 138
2014 CS-04 16 34 20 22 6 2 0 51 29 50
2011 CS 12 33 24 13 7 11 1 50 23 756
2011 CS-01 14 31 21 11 5 18 0 55 19 114
2011 CS-02 13 31 24 11 7 13 1 51 21 352
2011 CS-03 8 31 27 18 8 7 0 43 28 211
2011 CS-04 13 42 19 16 8 3 0 56 24 64
2011 CS-05 8 75 17 0 0 0 0 83 0 12
2008 CS 14 38 19 11 5 12 0 60 19 839
2008 CS-01 23 37 9 9 5 16 1 72 17 167
2008 CS-02 11 36 23 12 3 14 0 55 18 386
2008 CS-03 13 41 19 12 5 10 1 60 19 198
2008 CS-04 13 45 22 11 9 0 0 58 20 64
2008 CS-05 0 62 15 8 15 0 0 62 23 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 16 28 20 19 13 4 0 46 34 544
2019 CS-01 29 33 14 8 6 10 0 68 16 49
2019 CS-02 20 28 23 14 9 5 0 51 25 250
2019 CS-03 9 28 19 24 18 2 0 37 43 169
2019 CS-04 9 26 17 26 21 2 0 35 47 58
2019 CS-05 0 40 0 30 30 0 0 40 60 10
2018 CS 15 34 21 14 11 5 0 51 27 480
2018 CS-01 24 36 24 2 8 6 0 64 11 50
2018 CS-02 16 33 23 12 10 6 1 52 23 221
2018 CS-03 6 33 21 23 13 4 0 40 38 132
2018 CS-04 12 38 16 22 12 0 0 50 34 50
2018 CS-05 36 45 9 0 9 0 0 82 9 11
2017 CS 20 34 17 15 9 4 1 57 25 565
2017 CS-01 23 32 19 8 11 6 0 59 21 62
2017 CS-02 22 36 18 12 7 6 1 61 20 290
2017 CS-03 19 30 16 22 10 3 1 50 34 145
2017 CS-04 13 42 13 23 10 0 0 54 33 48
2017 CS-05 23 30 16 23 8 0 0 53 30 13
2014 CS 15 34 23 13 9 6 0 52 24 604
2014 CS-01 18 36 26 6 5 8 1 59 13 77
2014 CS-02 17 34 22 12 7 8 1 55 20 318
2014 CS-03 9 32 24 18 14 2 0 43 32 139
2014 CS-04 12 40 16 12 20 0 0 52 32 50
2011 CS 14 36 20 18 7 5 0 53 26 756
2011 CS-01 13 40 20 14 4 8 0 58 20 113
2011 CS-02 15 35 21 17 7 6 0 53 25 354
2011 CS-03 12 36 19 20 10 2 0 50 31 210
2011 CS-04 16 34 17 27 6 0 0 50 33 64
2011 CS-05 25 58 17 0 0 0 0 83 0 12
2008 CS 17 43 17 12 6 5 0 63 19 839
2008 CS-01 30 39 10 11 4 7 0 74 16 167
2008 CS-02 14 43 19 12 7 5 0 60 20 386
2008 CS-03 13 46 20 11 7 4 0 61 19 198
2008 CS-04 20 47 14 13 6 0 0 67 19 64
2008 CS-05 8 54 15 15 8 0 0 62 23 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 65 23 5 2 1 4 0 92 3 546
2019 CS-01 76 6 8 0 0 10 0 91 0 50
2019 CS-02 66 22 4 2 2 4 0 92 4 250
2019 CS-03 56 30 7 2 1 4 0 90 3 170
2019 CS-04 79 18 4 0 0 0 0 96 0 57
2019 CS-05 50 50 0 0 0 0 0 100 0 10
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 43 16 10 4 1 0 69 14 545
2019 CS-01 46 38 4 6 4 2 0 86 10 50
2019 CS-02 30 43 17 7 1 2 0 74 9 248
2019 CS-03 13 44 22 14 8 0 0 56 22 170
2019 CS-04 21 48 10 14 7 0 0 69 21 58
2019 CS-05 40 40 10 10 0 0 0 80 10 10
2018 CS 22 47 17 10 1 2 0 71 12 481
2018 CS-01 22 50 18 4 0 6 0 77 4 50
2018 CS-02 23 45 17 9 2 3 0 71 12 222
2018 CS-03 18 47 20 12 1 1 1 66 13 132
2018 CS-04 18 54 16 10 2 0 0 72 12 50
2018 CS-05 45 36 9 9 0 0 0 82 9 11
2017 CS 28 46 14 7 2 1 0 76 10 565
2017 CS-01 37 39 18 5 2 0 0 76 6 62
2017 CS-02 30 48 14 4 2 2 0 80 6 290
2017 CS-03 23 45 14 13 3 0 1 69 17 145
2017 CS-04 23 56 8 13 0 0 0 79 13 48
2017 CS-05 46 24 15 8 8 0 0 70 15 13
2014 CS 26 43 19 7 3 2 0 71 10 606
2014 CS-01 31 45 17 8 0 0 0 76 8 77
2014 CS-02 25 42 21 6 3 3 0 69 9 319
2014 CS-03 23 47 16 9 5 1 0 70 14 139
2014 CS-04 32 40 22 4 0 2 0 73 4 50
2011 CS 22 43 18 10 3 4 0 67 14 755
2011 CS-01 21 48 16 6 4 4 0 72 11 113
2011 CS-02 23 39 20 9 3 5 0 66 13 352
2011 CS-03 20 45 17 12 3 2 1 67 16 211
2011 CS-04 25 41 14 17 3 0 0 66 20 64
2011 CS-05 17 67 17 0 0 0 0 83 0 12

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 30 20 22 12 2 0 45 35 547
2019 CS-01 34 28 18 12 4 4 0 65 17 50
2019 CS-02 18 32 22 17 8 4 0 51 26 250
2019 CS-03 5 28 19 29 17 1 0 34 47 170
2019 CS-04 5 28 19 33 16 0 0 33 48 58
2019 CS-05 10 40 20 20 10 0 0 50 30 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 39 18 10 5 4 1 65 16 542
2019 CS-01 28 42 6 14 2 4 4 76 17 50
2019 CS-02 25 34 22 8 6 6 1 62 14 247
2019 CS-03 18 44 18 11 6 2 1 64 18 169
2019 CS-04 23 44 12 14 5 2 0 68 20 57
2019 CS-05 40 60 0 0 0 0 0 100 0 10
2018 CS 23 45 15 7 4 3 2 73 11 481
2018 CS-01 22 43 12 10 6 4 4 70 17 51
2018 CS-02 25 39 18 5 5 6 2 70 11 222
2018 CS-03 17 53 15 11 2 0 1 71 14 132
2018 CS-04 32 50 10 0 2 2 4 87 2 50
2018 CS-05 45 45 0 0 9 0 0 91 9 11
2017 CS 33 39 12 6 4 4 2 77 10 566
2017 CS-01 32 34 19 2 5 5 3 72 7 62
2017 CS-02 31 38 12 6 4 6 3 75 11 291
2017 CS-03 33 46 9 6 5 2 0 80 11 145
2017 CS-04 42 35 10 8 2 2 0 79 11 48
2017 CS-05 46 38 16 0 0 0 0 84 0 13
2014 CS 29 42 13 6 4 5 2 76 10 607
2014 CS-01 24 38 15 6 5 9 1 70 13 77
2014 CS-02 26 42 13 7 3 5 3 75 11 319
2014 CS-03 34 43 14 4 3 2 1 79 7 140
2014 CS-04 34 44 4 6 8 4 0 81 15 50
2011 CS 35 40 10 6 2 5 2 80 9 756
2011 CS-01 35 44 9 4 1 5 2 86 5 113
2011 CS-02 31 39 12 6 3 6 2 77 10 355
2011 CS-03 38 40 8 7 2 4 1 82 10 210
2011 CS-04 46 32 6 11 2 2 2 80 13 63
2011 CS-05 58 33 8 0 0 0 0 92 0 12
2008 CS 30 36 14 7 5 6 2 72 13 837
2008 CS-01 32 32 14 7 5 6 4 71 13 167
2008 CS-02 23 39 15 8 5 8 2 69 15 386
2008 CS-03 34 37 14 7 4 3 1 74 12 198
2008 CS-04 52 27 13 5 3 0 0 79 8 62
2008 CS-05 38 38 8 0 8 8 0 83 8 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 40 16 5 3 3 0 75 8 545
2019 CS-01 40 38 16 2 0 4 0 81 2 50
2019 CS-02 35 39 16 4 2 4 0 77 7 249
2019 CS-03 29 40 15 9 4 3 0 71 13 169
2019 CS-04 28 45 21 3 3 0 0 72 7 58
2019 CS-05 40 50 10 0 0 0 0 90 0 10
2018 CS 29 45 14 5 2 3 0 77 8 478
2018 CS-01 29 51 10 4 2 4 0 84 6 51
2018 CS-02 31 43 14 6 1 4 1 78 8 219
2018 CS-03 21 47 17 7 5 3 0 71 12 131
2018 CS-04 42 42 14 0 2 0 0 84 2 50
2018 CS-05 36 55 9 0 0 0 0 91 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 26 23 10 8 13 2 52 21 547
2019 CS-01 40 24 14 6 2 14 0 74 9 50
2019 CS-02 18 27 23 8 7 15 3 55 18 250
2019 CS-03 11 26 24 12 14 13 1 43 29 170
2019 CS-04 17 24 33 14 5 5 2 44 20 58
2019 CS-05 20 30 0 30 0 20 0 63 38 10
2018 CS 17 28 19 12 9 13 2 53 24 482
2018 CS-01 27 27 16 8 10 12 0 62 20 51
2018 CS-02 16 26 23 10 7 15 2 51 21 222
2018 CS-03 12 27 18 18 10 13 2 46 33 132
2018 CS-04 18 36 14 6 10 12 4 64 19 50
2018 CS-05 18 45 27 9 0 0 0 64 9 11
2017 CS 16 26 17 13 9 16 2 52 27 566
2017 CS-01 16 31 13 10 10 21 0 59 24 62
2017 CS-02 15 25 17 12 8 20 3 52 26 291
2017 CS-03 17 27 19 15 8 11 3 50 27 145
2017 CS-04 17 31 19 17 8 6 2 52 27 48
2017 CS-05 15 8 15 23 24 8 8 27 55 13
2014 CS 12 24 20 13 11 16 3 46 29 607
2014 CS-01 21 25 17 10 9 14 4 56 24 77
2014 CS-02 11 26 21 12 11 16 3 46 29 319
2014 CS-03 9 26 21 15 9 18 2 44 29 140
2014 CS-04 16 14 20 18 14 14 4 37 39 50
2011 CS 13 22 23 13 9 17 4 44 28 756
2011 CS-01 17 21 19 9 9 19 6 51 23 115
2011 CS-02 13 21 24 11 10 19 3 44 26 353
2011 CS-03 10 22 25 16 10 15 3 39 31 210
2011 CS-04 10 29 17 19 8 14 3 46 33 63
2011 CS-05 8 33 25 8 0 8 17 56 11 12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 34 20 19 8 2 0 52 28 544
2019 CS-01 35 43 10 10 2 0 0 78 12 49
2019 CS-02 16 35 20 18 8 3 0 53 27 250
2019 CS-03 13 27 23 24 12 1 0 41 36 169
2019 CS-04 14 40 21 16 7 2 0 55 23 57
2019 CS-05 50 40 10 0 0 0 0 90 0 10
2018 CS 17 39 18 13 10 3 0 58 23 481
2018 CS-01 29 35 10 10 10 6 0 69 21 51
2018 CS-02 14 38 20 14 10 3 1 54 25 221
2018 CS-03 11 39 23 14 12 1 0 50 27 132
2018 CS-04 20 48 14 8 6 4 0 71 15 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 20 39 16 15 8 2 0 61 23 564
2017 CS-01 24 35 13 6 13 8 0 65 21 62
2017 CS-02 19 37 17 16 9 2 1 57 26 290
2017 CS-03 20 41 15 16 7 1 0 62 23 144
2017 CS-04 17 52 19 10 2 0 0 69 13 48
2017 CS-05 30 38 8 24 0 0 0 68 24 13
2014 CS 18 37 21 15 7 2 0 56 22 607
2014 CS-01 28 43 10 8 5 4 1 76 14 77
2014 CS-02 17 34 22 17 8 2 0 52 25 319
2014 CS-03 13 40 26 15 6 1 0 53 21 140
2014 CS-04 16 40 22 10 6 4 2 60 17 50
2011 CS 24 38 18 10 6 3 1 65 17 754
2011 CS-01 31 30 23 6 5 2 3 64 12 113
2011 CS-02 20 38 18 12 7 4 0 61 20 354
2011 CS-03 22 43 18 11 5 1 0 66 16 210
2011 CS-04 38 38 14 6 2 0 2 77 8 63
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 24 43 17 8 6 1 0 68 14 838
2008 CS-01 32 32 18 8 7 4 1 66 15 165
2008 CS-02 18 48 18 9 6 1 0 66 15 387
2008 CS-03 25 45 17 10 4 0 0 70 13 198
2008 CS-04 41 41 11 3 2 2 2 84 5 64
2008 CS-05 38 38 0 0 23 0 0 77 23 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 34 16 14 13 2 1 55 28 546
2019 CS-01 32 36 8 8 10 4 2 72 19 50
2019 CS-02 15 31 18 18 14 2 1 47 34 250
2019 CS-03 17 34 17 15 15 1 1 52 31 169
2019 CS-04 28 43 14 7 7 2 0 72 14 58
2019 CS-05 50 50 0 0 0 0 0 100 0 10
2018 CS 19 36 15 13 15 2 1 57 28 482
2018 CS-01 29 31 14 10 14 0 2 62 24 51
2018 CS-02 14 31 15 16 18 3 2 47 36 222
2018 CS-03 18 38 18 14 11 0 1 56 25 132
2018 CS-04 30 48 8 6 8 0 0 78 14 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 21 31 13 15 16 2 1 54 32 564
2017 CS-01 15 21 15 13 29 8 0 39 46 62
2017 CS-02 18 29 15 16 18 1 2 49 36 289
2017 CS-03 26 34 11 18 9 1 1 61 27 145
2017 CS-04 35 33 10 6 13 0 2 70 19 48
2017 CS-05 23 61 9 0 8 0 0 84 8 13
2014 CS 15 29 19 18 16 2 2 46 35 607
2014 CS-01 13 32 13 15 21 4 3 48 39 77
2014 CS-02 13 26 19 18 19 2 2 41 39 319
2014 CS-03 16 33 23 21 6 1 1 50 27 140
2014 CS-04 20 30 14 12 16 2 6 54 30 50
2011 CS 15 29 17 16 19 3 2 46 36 754
2011 CS-01 23 23 9 14 25 4 3 49 42 113
2011 CS-02 8 24 22 16 24 5 1 35 42 353
2011 CS-03 18 36 17 18 10 0 1 54 29 210
2011 CS-04 22 41 10 10 13 2 3 67 23 63
2011 CS-05 42 25 0 17 0 8 8 80 20 12
2008 CS 18 31 15 17 16 1 1 50 34 835
2008 CS-01 29 27 15 13 15 1 0 56 28 165
2008 CS-02 9 32 17 20 20 1 1 42 40 384
2008 CS-03 22 36 13 16 12 1 1 58 28 198
2008 CS-04 33 34 14 9 6 0 3 69 16 64
2008 CS-05 8 15 0 38 15 8 15 30 70 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 25 11 4 2 1 3 83 6 545
2019 CS-01 76 12 2 4 0 0 6 93 4 49
2019 CS-02 59 21 8 4 1 3 4 86 6 249
2019 CS-03 42 32 17 4 2 0 2 76 7 170
2019 CS-04 52 29 7 3 7 2 0 82 11 58
2019 CS-05 50 10 30 10 0 0 0 60 10 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 17 8 4 6 2 9 79 12 544
2019 CS-01 65 18 2 4 4 2 4 89 9 49
2019 CS-02 53 18 7 5 6 3 8 80 12 248
2019 CS-03 48 19 10 4 8 1 10 76 13 170
2019 CS-04 64 7 5 2 7 0 16 84 10 58
2019 CS-05 60 10 10 10 0 0 10 78 11 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 28 21 9 5 2 2 64 14 541
2019 CS-01 51 16 18 8 0 2 4 72 9 49
2019 CS-02 34 28 20 9 4 3 2 65 14 247
2019 CS-03 25 33 22 9 8 1 2 59 18 169
2019 CS-04 42 21 26 5 4 0 2 64 9 57
2019 CS-05 50 50 0 0 0 0 0 100 0 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 25 19 8 5 4 3 66 14 542
2019 CS-01 55 14 10 12 0 4 4 76 13 49
2019 CS-02 37 24 19 8 4 5 3 66 13 247
2019 CS-03 28 30 20 7 8 5 2 62 16 169
2019 CS-04 47 16 21 9 5 2 2 64 14 58
2019 CS-05 40 50 10 0 0 0 0 90 0 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 17 9 3 3 5 6 83 7 543
2019 CS-01 78 10 2 0 2 2 6 96 2 49
2019 CS-02 51 15 12 5 3 9 5 77 9 247
2019 CS-03 54 22 8 4 2 4 7 85 6 170
2019 CS-04 71 17 5 0 5 0 2 89 5 58
2019 CS-05 90 0 0 0 0 0 10 100 0 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 74 12 3 2 1 3 4 93 4 544
2019 CS-01 76 10 0 2 4 2 6 93 7 49
2019 CS-02 70 12 3 3 1 6 4 91 5 248
2019 CS-03 76 13 3 1 1 1 5 95 2 170
2019 CS-04 88 7 3 0 0 0 2 96 0 58
2019 CS-05 60 10 0 20 0 10 0 78 22 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 74 9 4 2 2 7 3 92 4 540
2019 CS-01 82 4 6 2 2 2 2 89 4 49
2019 CS-02 72 7 4 1 2 10 3 91 4 244
2019 CS-03 75 9 5 2 2 5 2 90 5 170
2019 CS-04 79 14 0 2 2 2 2 96 4 58
2019 CS-05 80 0 0 0 0 20 0 100 0 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 5 1 1 1 4 10 97 2 543
2019 CS-01 90 2 0 2 0 2 4 98 2 48
2019 CS-02 76 4 2 1 2 5 10 95 3 248
2019 CS-03 75 8 1 1 0 3 12 98 1 170
2019 CS-04 90 2 0 0 0 2 7 100 0 58
2019 CS-05 80 0 0 0 0 10 10 100 0 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 43 19 9 4 6 1 66 13 545
2019 CS-01 28 32 22 12 0 6 0 64 13 50
2019 CS-02 20 41 17 7 5 9 2 68 13 249
2019 CS-03 14 47 20 10 4 5 1 64 15 169
2019 CS-04 14 50 22 10 3 0 0 64 14 58
2019 CS-05 40 50 10 0 0 0 0 90 0 10
2018 CS 19 42 19 9 6 4 1 64 16 481
2018 CS-01 18 45 12 14 6 4 2 67 21 51
2018 CS-02 16 39 23 8 7 7 1 60 16 221
2018 CS-03 14 46 23 11 4 2 1 61 15 132
2018 CS-04 28 48 6 6 8 4 0 79 15 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 21 38 22 7 4 7 1 64 13 564
2017 CS-01 19 35 21 8 11 5 0 58 20 62
2017 CS-02 18 37 22 7 3 10 1 63 12 289
2017 CS-03 21 40 20 11 3 4 1 64 14 145
2017 CS-04 31 46 19 0 2 2 0 79 2 48
2017 CS-05 38 30 23 0 9 0 0 68 9 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 44 12 3 1 3 0 83 5 540
2019 CS-01 44 32 20 4 0 0 0 76 4 50
2019 CS-02 40 40 11 2 2 4 0 84 5 246
2019 CS-03 30 51 12 3 1 3 0 83 4 169
2019 CS-04 39 46 11 2 2 0 0 86 4 56
2019 CS-05 50 40 0 10 0 0 0 90 10 10
2018 CS 42 41 10 2 2 3 0 86 4 481
2018 CS-01 45 47 4 0 2 2 0 94 2 51
2018 CS-02 41 38 12 1 3 5 0 83 4 222
2018 CS-03 38 46 12 2 1 2 0 85 2 131
2018 CS-04 50 38 8 4 0 0 0 88 4 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 44 39 11 3 1 2 0 84 5 563
2017 CS-01 45 29 18 3 2 3 0 77 5 62
2017 CS-02 42 39 11 3 1 3 1 84 5 290
2017 CS-03 45 41 10 3 1 0 0 86 4 143
2017 CS-04 52 38 8 0 0 2 0 91 0 48
2017 CS-05 46 38 0 8 9 0 0 84 16 13
2014 CS 45 36 14 3 1 2 0 82 4 605
2014 CS-01 46 30 16 3 3 4 0 78 5 76
2014 CS-02 40 38 15 3 1 2 0 79 5 319
2014 CS-03 50 35 11 1 0 1 1 87 1 140
2014 CS-04 56 36 6 2 0 0 0 92 2 50
2011 CS 38 42 12 2 1 4 0 84 4 757
2011 CS-01 38 38 12 3 2 8 0 82 5 114
2011 CS-02 38 42 13 2 2 4 0 83 4 354
2011 CS-03 34 49 10 3 1 2 0 85 4 210
2011 CS-04 48 38 11 2 0 2 0 87 2 64
2011 CS-05 67 33 0 0 0 0 0 100 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 36 10 2 1 6 0 87 3 543
2019 CS-01 56 32 6 2 0 4 0 92 2 50
2019 CS-02 45 35 9 2 1 8 0 87 3 249
2019 CS-03 38 40 12 2 2 5 1 83 4 168
2019 CS-04 51 40 9 0 0 0 0 91 0 57
2019 CS-05 50 50 0 0 0 0 0 100 0 10
2018 CS 43 38 10 3 1 4 0 85 4 480
2018 CS-01 45 43 6 2 2 2 0 90 4 51
2018 CS-02 42 36 12 2 2 5 1 83 4 221
2018 CS-03 39 42 9 5 1 5 0 85 6 132
2018 CS-04 50 36 14 0 0 0 0 86 0 50
2018 CS-05 50 40 0 0 0 10 0 100 0 10
2017 CS 43 36 11 2 2 5 0 84 4 566
2017 CS-01 44 34 8 0 6 8 0 84 7 62
2017 CS-02 40 37 11 2 3 5 1 82 5 291
2017 CS-03 46 35 12 2 1 3 0 84 3 145
2017 CS-04 50 33 10 2 0 4 0 87 2 48
2017 CS-05 30 53 9 0 0 8 0 90 0 13
2014 CS 47 36 10 2 0 3 0 87 3 604
2014 CS-01 44 38 14 1 0 3 0 84 1 77
2014 CS-02 43 36 14 2 1 4 0 83 3 318
2014 CS-03 55 35 3 3 0 3 1 94 3 139
2014 CS-04 56 38 2 0 0 4 0 98 0 50

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 49 37 8 3 2 1 0 87 5 543
2019 CS-01 54 34 8 4 0 0 0 88 4 50
2019 CS-02 54 33 7 3 2 1 0 88 5 248
2019 CS-03 40 43 10 5 2 1 0 83 7 169
2019 CS-04 49 40 7 0 4 0 0 89 4 57
2019 CS-05 70 20 10 0 0 0 0 90 0 10
2018 CS 47 39 8 3 2 1 0 88 5 479
2018 CS-01 51 35 8 2 2 2 0 88 4 51
2018 CS-02 43 42 9 3 1 1 0 87 4 220
2018 CS-03 47 39 9 4 2 0 0 86 5 132
2018 CS-04 54 38 2 4 2 0 0 92 6 50
2018 CS-05 82 18 0 0 0 0 0 100 0 11
2017 CS 49 37 9 2 2 0 0 87 5 566
2017 CS-01 45 35 11 3 5 0 0 81 8 62
2017 CS-02 47 38 10 2 2 1 1 87 3 291
2017 CS-03 52 37 6 3 2 0 0 88 6 145
2017 CS-04 58 38 2 2 0 0 0 96 2 48
2017 CS-05 61 15 15 0 9 0 0 76 9 13
2014 CS 46 40 10 3 1 0 0 86 4 607
2014 CS-01 49 36 9 5 1 0 0 85 6 77
2014 CS-02 43 43 12 2 1 0 0 85 3 319
2014 CS-03 49 39 6 4 1 1 0 89 5 140
2014 CS-04 50 36 10 4 0 0 0 86 4 50
2011 CS 42 42 11 3 2 1 0 84 5 755
2011 CS-01 49 36 11 2 1 1 0 86 3 114
2011 CS-02 39 41 12 3 3 1 0 81 7 352
2011 CS-03 37 49 11 1 1 0 0 86 2 210
2011 CS-04 48 36 8 5 3 0 0 84 8 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12
2008 CS 41 40 12 4 3 1 0 82 7 839
2008 CS-01 47 35 10 2 3 1 1 84 5 167
2008 CS-02 37 41 13 4 3 2 0 79 7 386
2008 CS-03 40 44 9 4 3 0 0 84 7 198
2008 CS-04 52 36 11 0 2 0 0 88 2 64
2008 CS-05 46 31 15 0 8 0 0 77 8 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 35 14 6 4 1 0 75 11 543
2019 CS-01 54 26 14 6 0 0 0 80 6 50
2019 CS-02 45 35 10 5 4 1 0 80 9 247
2019 CS-03 31 40 16 7 5 1 0 72 12 169
2019 CS-04 34 33 19 9 5 0 0 67 14 58
2019 CS-05 40 30 20 10 0 0 0 70 10 10
2018 CS 43 36 13 5 4 0 0 79 9 481
2018 CS-01 45 37 8 8 2 0 0 82 10 51
2018 CS-02 41 33 16 5 3 0 0 75 9 221
2018 CS-03 38 42 13 5 3 0 0 80 8 132
2018 CS-04 50 34 8 2 6 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 45 32 12 7 2 1 0 78 10 563
2017 CS-01 39 40 15 2 2 3 0 82 3 62
2017 CS-02 47 31 11 8 3 1 1 78 11 290
2017 CS-03 43 35 13 8 1 0 0 78 9 143
2017 CS-04 52 25 13 8 2 0 0 77 10 48
2017 CS-05 46 15 23 8 9 0 0 61 16 13
2014 CS 37 37 16 8 3 0 0 74 11 607
2014 CS-01 46 29 14 6 4 0 0 75 10 77
2014 CS-02 37 36 16 8 3 0 0 73 11 319
2014 CS-03 29 46 15 7 2 0 0 76 9 140
2014 CS-04 42 30 20 8 0 0 0 72 8 50
2011 CS 43 35 14 5 2 1 0 79 7 755
2011 CS-01 46 34 13 2 3 2 0 82 4 114
2011 CS-02 40 35 15 6 3 1 0 76 9 355
2011 CS-03 42 38 13 6 0 0 0 80 7 209
2011 CS-04 48 32 16 3 2 0 0 79 5 63
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 36 14 7 5 1 0 74 11 544
2019 CS-01 50 30 12 8 0 0 0 80 8 50
2019 CS-02 43 35 13 5 4 1 0 79 9 248
2019 CS-03 28 42 16 7 7 1 0 71 13 169
2019 CS-04 36 31 12 12 9 0 0 67 21 58
2019 CS-05 40 30 20 0 10 0 0 70 10 10
2018 CS 41 40 10 6 3 0 0 80 9 480
2018 CS-01 45 37 12 2 4 0 0 82 6 51
2018 CS-02 41 38 11 9 2 0 0 79 10 221
2018 CS-03 33 48 11 5 3 0 0 80 8 132
2018 CS-04 50 32 10 4 4 0 0 82 8 50
2018 CS-05 45 45 0 9 0 0 0 91 9 11
2017 CS 43 35 12 7 2 0 0 79 9 566
2017 CS-01 40 37 19 0 2 2 0 79 2 62
2017 CS-02 45 35 10 7 3 0 0 80 10 291
2017 CS-03 40 37 13 9 1 0 0 77 10 145
2017 CS-04 52 27 17 2 2 0 0 79 4 48
2017 CS-05 46 23 8 15 9 0 0 68 24 13
2014 CS 36 37 15 9 3 0 0 73 12 607
2014 CS-01 48 27 15 6 4 0 0 74 10 77
2014 CS-02 35 38 15 9 3 0 0 73 12 319
2014 CS-03 30 46 14 7 3 0 0 76 10 140
2014 CS-04 42 24 24 10 0 0 0 66 10 50
2011 CS 39 38 13 6 2 1 0 78 9 756
2011 CS-01 43 38 11 4 3 1 0 82 7 113
2011 CS-02 38 38 14 7 3 1 0 77 9 356
2011 CS-03 36 41 15 7 1 0 0 77 8 209
2011 CS-04 44 35 11 6 3 0 0 79 10 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12
2008 CS 44 40 9 4 3 0 0 84 7 837
2008 CS-01 48 38 6 4 4 0 0 86 8 167
2008 CS-02 39 41 10 6 3 1 0 81 9 387
2008 CS-03 45 42 8 3 2 1 0 87 5 195
2008 CS-04 59 31 8 0 2 0 0 91 2 64
2008 CS-05 54 23 8 0 15 0 0 77 15 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 31 17 6 6 3 0 70 13 543
2019 CS-01 50 28 12 6 4 0 0 78 10 50
2019 CS-02 39 33 15 6 5 2 0 73 12 248
2019 CS-03 30 33 18 6 8 5 0 66 15 169
2019 CS-04 37 28 21 9 5 0 0 65 14 57
2019 CS-05 40 10 30 0 20 0 0 50 20 10
2018 CS 43 29 14 8 5 1 0 73 13 481
2018 CS-01 41 35 16 2 4 2 0 78 6 51
2018 CS-02 42 28 14 8 6 1 0 71 14 221
2018 CS-03 41 30 15 11 3 1 0 71 14 132
2018 CS-04 42 34 12 8 4 0 0 76 12 50
2018 CS-05 82 0 0 18 0 0 0 82 18 11
2017 CS 40 28 16 8 4 4 0 71 12 565
2017 CS-01 39 24 15 8 5 10 0 70 14 62
2017 CS-02 41 28 16 7 4 3 0 71 12 290
2017 CS-03 37 32 16 11 1 3 0 71 12 145
2017 CS-04 52 23 15 4 2 4 0 78 7 48
2017 CS-05 53 15 15 8 9 0 0 68 16 13
2014 CS 37 28 17 10 5 3 0 67 16 607
2014 CS-01 40 28 14 9 5 4 0 70 15 77
2014 CS-02 36 29 16 11 5 3 1 68 16 319
2014 CS-03 34 30 22 9 4 2 0 65 12 140
2014 CS-04 38 22 18 10 6 4 2 64 17 50
2011 CS 42 28 15 8 3 5 0 73 12 756
2011 CS-01 44 23 11 12 4 5 0 71 18 113
2011 CS-02 40 26 17 8 4 6 0 70 13 356
2011 CS-03 39 34 14 7 1 4 0 77 9 209
2011 CS-04 52 22 11 11 2 2 0 76 13 63
2011 CS-05 58 25 0 0 0 0 17 100 0 12
2008 CS 39 28 15 8 5 4 0 70 14 836
2008 CS-01 41 26 14 8 4 4 1 72 13 167
2008 CS-02 36 28 17 10 6 4 0 67 16 386
2008 CS-03 43 31 13 4 5 4 1 77 9 195
2008 CS-04 47 25 17 6 2 3 0 74 8 64
2008 CS-05 46 15 0 8 23 0 8 67 33 13
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 18 46 36 547
2019 CS-01 12 44 44 50
2019 CS-02 15 46 39 250
2019 CS-03 20 46 34 170
2019 CS-04 24 48 28 58
2019 CS-05 40 20 40 10
2018 CS 20 52 28 482
2018 CS-01 16 55 29 51
2018 CS-02 19 50 31 222
2018 CS-03 20 52 27 132
2018 CS-04 22 48 30 50
2018 CS-05 27 73 0 11
2017 CS 20 49 31 567
2017 CS-01 10 40 50 62
2017 CS-02 19 49 32 292
2017 CS-03 20 52 28 145
2017 CS-04 31 50 19 48
2017 CS-05 47 53 0 13
2014 CS 16 49 34 607
2014 CS-01 15 49 36 77
2014 CS-02 16 50 34 319
2014 CS-03 15 53 32 140
2014 CS-04 22 38 40 50
2011 CS 15 54 31 759
2011 CS-01 15 47 38 115
2011 CS-02 14 54 32 356
2011 CS-03 16 55 29 209
2011 CS-04 17 61 22 64
2011 CS-05 8 75 17 12

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 23 30 35 6 1 5 97
2019 CS-02 22 31 33 6 0 8 36
2019 CS-03 21 29 41 6 0 3 34
2019 CS-04 29 21 29 14 0 7 14
2018 CS 23 33 31 5 3 4 96
2018 CS-02 33 30 26 5 2 5 43
2018 CS-03 11 44 41 4 0 0 27
2018 CS-04 36 18 27 18 0 0 11
2017 CS 21 36 26 5 0 11 112
2017 CS-02 16 42 29 4 0 9 55
2017 CS-03 21 48 17 3 0 10 29
2017 CS-04 50 14 7 14 0 14 14
2014 CS 19 42 23 12 9999 4 100
2014 CS-01 8 25 42 8 9999 17 12
2014 CS-02 25 42 13 15 9999 4 52
2014 CS-03 14 52 19 14 9999 0 21
2014 CS-04 18 55 27 0 9999 0 11
2011 CS 17 39 31 3 9999 9 116
2011 CS-01 12 41 29 6 9999 12 17
2011 CS-02 18 41 27 6 9999 8 51
2011 CS-03 18 47 26 0 9999 9 34
2011 CS-04 18 9 64 0 9999 9 11
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 51 11 3 1 1 0 85 4 543
2019 CS-01 28 48 16 0 2 6 0 81 2 50
2019 CS-02 32 49 13 4 2 1 0 81 6 247
2019 CS-03 31 57 8 3 1 0 0 88 4 169
2019 CS-04 48 43 7 2 0 0 0 91 2 58
2019 CS-05 50 30 0 10 0 0 10 89 11 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 27 6 1 0 5 0 92 2 544
2019 CS-01 70 20 2 0 0 8 0 98 0 50
2019 CS-02 59 27 7 0 0 6 0 92 1 249
2019 CS-03 60 30 5 2 1 3 0 92 3 168
2019 CS-04 64 24 7 3 0 2 0 89 4 58
2019 CS-05 50 10 0 10 0 20 10 86 14 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 92 544
2019 CS-02 7 93 249
2019 CS-03 11 89 170
2018 CS 8 92 480
2018 CS-01 10 90 51
2018 CS-02 10 90 220
2018 CS-03 8 92 132

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 48 53 40
2019 CS-02 59 41 17
2019 CS-03 44 56 18
2018 CS 50 50 40
2018 CS-02 52 48 21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 55 45 40
2019 CS-02 41 59 17
2019 CS-03 67 33 18
2018 CS 50 50 40
2018 CS-02 38 62 21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 40
2019 CS-02 0 100 17
2019 CS-03 0 100 18
2018 CS 0 100 40
2018 CS-02 0 100 21
2018 CS-03 0 100 11

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 18 83 40

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 41 59 39
2019 CS-02 41 59 17
2019 CS-03 44 56 18
2018 CS 50 50 40
2018 CS-02 48 52 21
2018 CS-03 45 55 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 28 72 39
2019 CS-03 50 50 18
2018 CS 18 83 40

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 39
2019 CS-02 35 65 17
2019 CS-03 39 61 18
2018 CS 38 63 40
2018 CS-02 33 67 21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 39
2019 CS-02 29 71 17
2019 CS-03 44 56 18
2018 CS 25 75 40
2018 CS-02 29 71 21

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 39
2019 CS-03 56 44 18
2018 CS 25 75 40
2018 CS-02 24 76 21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 51 49 39
2019 CS-02 59 41 17
2019 CS-03 50 50 18
2018 CS 58 43 40
2018 CS-02 52 48 21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 36 64 39
2019 CS-02 29 71 17
2019 CS-03 44 56 18
2018 CS 30 70 40
2018 CS-02 24 76 21
2018 CS-03 45 55 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 13 87 39
2018 CS 18 83 40

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 38 62 39
2019 CS-02 41 59 17
2019 CS-03 39 61 18
2018 CS 38 63 40
2018 CS-02 24 76 21
2018 CS-03 55 45 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 15 85 39
2018 CS 20 80 40

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 51 49 39
2019 CS-02 41 59 17
2019 CS-03 56 44 18
2018 CS 53 48 40
2018 CS-02 38 62 21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 23 77 39
2019 CS-03 33 67 18
2018 CS 20 80 40

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 15 85 39
2019 CS-03 28 72 18

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 28 72 39
2019 CS-02 41 59 17
2018 CS 30 70 40
2018 CS-02 43 57 21

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 546
2019 CS-01 0 100 50
2019 CS-02 8 92 249
2019 CS-03 17 83 170
2019 CS-04 14 86 58
2019 CS-05 0 100 10

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 20 15 3 3 30 11 65 10 546
2019 CS-01 22 14 8 0 0 34 22 82 0 50
2019 CS-02 21 17 14 3 2 32 11 66 9 250
2019 CS-03 13 25 19 6 4 27 7 57 14 169
2019 CS-04 21 24 12 3 2 28 10 72 8 58
2019 CS-05 20 20 10 0 0 40 10 80 0 10
2018 CS 19 22 15 4 3 32 6 64 12 481
2018 CS-01 27 12 24 0 6 24 8 57 9 51
2018 CS-02 17 23 14 4 3 34 5 66 11 221
2018 CS-03 15 20 17 7 4 33 4 57 17 132
2018 CS-04 16 30 8 2 2 32 10 79 7 50
2018 CS-05 45 36 0 0 0 18 0 100 0 11
2017 CS 20 20 16 4 2 32 7 65 9 565
2017 CS-01 15 15 21 3 3 34 8 51 11 61
2017 CS-02 18 20 14 3 2 35 8 66 10 291
2017 CS-03 23 20 19 6 1 28 4 64 9 145
2017 CS-04 23 23 17 4 0 25 8 69 6 48
2017 CS-05 38 30 8 0 0 24 0 90 0 13
2014 CS 17 19 13 4 1 35 10 65 11 607
2014 CS-01 15 20 12 1 1 32 18 72 5 77
2014 CS-02 16 18 14 5 1 36 10 62 12 319
2014 CS-03 14 21 13 4 2 39 8 64 12 140
2014 CS-04 22 24 14 4 2 28 6 70 9 50

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 34 12 3 2 8 1 81 6 546
2019 CS-01 56 26 8 0 0 8 2 91 0 50
2019 CS-02 40 32 12 2 2 10 2 82 5 250
2019 CS-03 30 38 15 5 3 7 1 74 9 169
2019 CS-04 47 33 10 2 2 3 3 85 4 58
2019 CS-05 40 50 10 0 0 0 0 90 0 10
2018 CS 35 37 14 3 2 9 1 79 6 482
2018 CS-01 41 35 10 2 2 10 0 85 4 51
2018 CS-02 32 36 17 2 2 10 1 77 5 222
2018 CS-03 33 38 15 5 3 5 0 75 9 132
2018 CS-04 38 42 10 2 2 6 0 85 4 50
2018 CS-05 64 27 0 0 0 9 0 100 0 11
2017 CS 37 34 11 4 2 12 1 81 6 564
2017 CS-01 30 31 10 5 3 21 0 77 10 61
2017 CS-02 36 34 10 3 2 13 2 82 6 290
2017 CS-03 40 32 13 4 1 9 1 80 5 145
2017 CS-04 38 40 8 6 0 6 2 84 7 48
2017 CS-05 53 23 8 0 0 16 0 91 0 13
2014 CS 33 34 13 3 1 14 2 80 5 607
2014 CS-01 31 38 10 3 0 15 3 84 3 77
2014 CS-02 31 34 13 3 1 16 2 79 5 319
2014 CS-03 32 34 14 4 1 13 2 78 6 140
2014 CS-04 44 32 10 2 2 8 2 84 4 50
2011 CS 43 41 8 2 2 5 0 88 4 755
2011 CS-01 41 32 9 1 1 16 0 88 2 114
2011 CS-02 44 40 8 3 2 3 0 87 5 353
2011 CS-03 39 49 7 2 0 4 0 91 2 210
2011 CS-04 44 41 8 3 3 0 0 86 6 63
2011 CS-05 67 25 8 0 0 0 0 92 0 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 3 97 543
2019 CS-02 5 95 249
2019 CS-03 4 96 168
2019 CS-04 0 100 58
2018 CS 5 95 479
2018 CS-02 6 94 219
2018 CS-03 5 95 132
2018 CS-05 0 100 11

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 35 65 17
2018 CS 32 68 25

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 65 35 17
2018 CS 72 28 25
2018 CS-02 62 38 13

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 17
2018 CS 0 100 25
2018 CS-02 0 100 13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 17

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 17
2018 CS 20 80 25

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 38 63 16
2018 CS 32 68 25

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16
2018 CS 0 100 25
2018 CS-02 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16
2018 CS 0 100 25
2018 CS-02 0 100 13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 63 38 16
2018 CS 48 52 25
2018 CS-02 46 54 13

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16
2018 CS 0 100 24
2018 CS-02 0 100 13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16
2018 CS 0 100 24
2018 CS-02 0 100 13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 38 63 16
2018 CS 46 54 24
2018 CS-02 38 62 13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 69 31 16
2018 CS 71 29 24
2018 CS-02 62 38 13

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 0 100 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 4 96 545
2019 CS-02 5 95 248
2019 CS-03 5 95 170
2019 CS-05 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 20 15 2 1 35 9 68 5 544
2019 CS-01 24 14 6 0 0 37 18 86 0 49
2019 CS-02 20 17 15 2 2 33 10 67 7 249
2019 CS-03 14 25 18 2 0 37 4 66 4 170
2019 CS-04 23 21 16 0 2 30 9 71 3 57
2019 CS-05 20 20 0 0 0 50 10 100 0 10
2018 CS 19 21 15 2 2 35 6 68 7 482
2018 CS-01 27 12 20 0 2 27 12 65 3 51
2018 CS-02 18 22 13 2 3 37 5 70 8 222
2018 CS-03 14 19 18 3 2 39 4 59 9 132
2018 CS-04 20 26 6 2 0 36 10 85 4 50
2018 CS-05 36 36 9 0 0 18 0 89 0 11
2017 CS 20 18 16 1 2 35 7 66 5 565
2017 CS-01 13 11 25 2 2 39 8 47 6 61
2017 CS-02 20 19 15 1 1 36 8 69 4 292
2017 CS-03 23 19 17 1 2 34 4 67 6 144
2017 CS-04 21 19 13 4 2 31 10 68 11 48
2017 CS-05 30 15 8 0 0 39 8 86 0 13
2014 CS 19 19 15 1 1 38 8 70 3 607
2014 CS-01 21 17 13 1 0 32 15 73 2 77
2014 CS-02 17 20 16 1 1 37 8 67 4 319
2014 CS-03 16 20 15 1 0 40 7 69 3 140
2014 CS-04 18 18 12 0 0 46 6 75 0 50

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 34 13 2 1 11 1 82 3 546
2019 CS-01 52 28 2 2 0 14 2 95 2 50
2019 CS-02 39 31 13 2 2 12 2 81 4 249
2019 CS-03 32 36 15 3 0 12 1 79 3 170
2019 CS-04 40 38 14 0 0 5 3 85 0 58
2019 CS-05 40 60 0 0 0 0 0 100 0 10
2018 CS 33 38 12 2 2 11 1 81 5 481
2018 CS-01 39 33 6 0 2 16 4 90 2 51
2018 CS-02 30 39 14 2 2 11 1 79 5 221
2018 CS-03 33 38 14 4 2 10 0 78 6 132
2018 CS-04 38 42 10 2 2 4 2 85 4 50
2018 CS-05 45 45 0 0 0 9 0 100 0 11
2017 CS 37 32 11 2 1 14 2 83 4 564
2017 CS-01 34 23 13 5 2 23 0 74 9 61
2017 CS-02 37 32 10 1 1 16 2 85 3 291
2017 CS-03 40 35 13 1 1 9 1 84 2 144
2017 CS-04 35 35 6 6 2 8 6 83 10 48
2017 CS-05 38 30 15 0 0 16 0 82 0 13
2014 CS 34 34 13 2 0 14 2 82 3 607
2014 CS-01 41 27 10 3 0 14 5 84 3 77
2014 CS-02 31 34 14 2 1 15 2 79 3 319
2014 CS-03 34 38 13 1 0 12 1 83 2 140
2014 CS-04 38 34 14 0 0 12 2 84 0 50
2011 CS 44 40 8 1 1 6 0 89 2 757
2011 CS-01 44 31 6 1 1 18 0 90 2 114
2011 CS-02 41 43 9 1 1 5 0 89 2 355
2011 CS-03 44 43 7 1 0 4 0 91 1 210
2011 CS-04 53 31 9 5 0 2 0 86 5 64
2011 CS-05 75 25 0 0 0 0 0 100 0 12
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 31 12 7 6 0 1 75 13 545
2019 CS-01 54 18 18 6 4 0 0 72 10 50
2019 CS-02 42 33 10 7 6 1 1 76 14 249
2019 CS-03 40 36 11 7 7 0 1 76 13 169
2019 CS-04 50 21 14 9 5 0 2 72 14 58
2019 CS-05 60 10 30 0 0 0 0 70 0 10
2018 CS 39 27 19 8 5 0 2 68 13 479
2018 CS-01 38 32 10 12 6 0 2 71 18 50
2018 CS-02 47 22 19 6 4 0 2 71 10 221
2018 CS-03 27 31 23 11 5 0 3 61 16 131
2018 CS-04 42 34 14 4 6 0 0 76 10 50
2018 CS-05 18 36 27 18 0 0 0 55 18 11
2017 CS 41 27 15 7 7 0 3 70 14 563
2017 CS-01 30 33 12 7 17 2 0 64 24 60
2017 CS-02 42 27 18 7 4 0 3 71 11 291
2017 CS-03 43 26 12 9 8 0 2 70 18 145
2017 CS-04 44 25 17 6 4 0 4 72 11 48
2017 CS-05 38 39 8 8 8 0 0 77 15 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 30 23 12 10 0 1 54 23 542
2019 CS-01 57 18 22 2 0 0 0 76 2 49
2019 CS-02 29 38 19 8 5 1 1 68 13 248
2019 CS-03 12 26 27 17 18 0 1 38 35 168
2019 CS-04 10 24 28 26 12 0 0 34 38 58
2019 CS-05 0 30 0 20 50 0 0 30 70 10
2018 CS 19 29 30 14 7 0 1 49 21 477
2018 CS-01 34 32 28 4 0 0 2 67 4 50
2018 CS-02 26 35 27 6 4 0 1 62 11 218
2018 CS-03 10 19 36 23 11 0 1 29 34 132
2018 CS-04 4 30 26 30 10 0 0 34 40 50
2018 CS-05 0 9 45 27 18 0 0 9 45 11
2017 CS 21 33 23 13 8 1 1 55 22 564
2017 CS-01 28 31 25 8 7 2 0 60 15 61
2017 CS-02 26 37 20 11 4 1 2 65 15 291
2017 CS-03 13 32 24 19 11 0 1 45 31 145
2017 CS-04 13 21 33 19 15 0 0 33 33 48
2017 CS-05 0 15 38 15 32 0 0 15 47 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 30 31 19 10 9 0 0 62 19 543
2019 CS-01 65 29 6 0 0 0 0 94 0 49
2019 CS-02 39 35 16 5 3 1 0 75 9 248
2019 CS-03 15 30 26 12 17 0 0 45 29 169
2019 CS-04 9 28 26 24 14 0 0 36 38 58
2019 CS-05 20 10 10 20 40 0 0 30 60 10
2018 CS 25 31 23 15 5 0 1 57 20 476
2018 CS-01 34 46 10 8 0 0 2 82 8 50
2018 CS-02 36 30 22 8 3 0 1 67 11 219
2018 CS-03 11 28 30 22 8 0 1 40 30 130
2018 CS-04 10 34 16 30 10 0 0 44 40 50
2018 CS-05 0 18 36 18 27 0 0 18 45 11
2017 CS 24 33 20 14 6 1 2 59 21 562
2017 CS-01 36 25 20 7 7 0 5 64 14 59
2017 CS-02 30 35 18 10 3 1 2 67 14 291
2017 CS-03 17 32 23 18 9 0 1 49 27 145
2017 CS-04 8 33 23 23 13 0 0 42 35 48
2017 CS-05 0 23 23 39 15 0 0 23 54 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 25 24 15 12 1 1 48 27 540
2019 CS-01 57 22 12 4 2 0 2 81 6 49
2019 CS-02 29 31 21 10 7 1 2 61 17 248
2019 CS-03 8 23 32 19 18 0 1 31 38 168
2019 CS-04 11 14 23 36 14 2 0 25 51 56
2019 CS-05 10 10 30 10 40 0 0 20 50 10
2018 CS 23 27 23 16 9 1 1 51 25 477
2018 CS-01 40 28 18 6 6 0 2 69 12 50
2018 CS-02 32 26 20 13 5 1 1 60 19 219
2018 CS-03 11 25 30 20 12 1 2 37 33 131
2018 CS-04 4 30 22 28 14 0 2 35 43 50
2018 CS-05 0 27 27 9 36 0 0 27 45 11
2017 CS 24 28 21 16 9 1 2 53 25 565
2017 CS-01 33 28 21 10 8 0 0 61 18 61
2017 CS-02 28 31 18 11 6 2 3 63 18 292
2017 CS-03 17 24 27 21 10 0 1 42 31 145
2017 CS-04 8 27 21 29 13 0 2 36 43 48
2017 CS-05 8 15 15 30 32 0 0 23 62 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 19 9 3 3 1 5 84 7 540
2019 CS-01 90 8 2 0 0 0 0 98 0 48
2019 CS-02 68 15 5 2 2 1 7 90 4 247
2019 CS-03 45 27 13 5 5 0 5 76 11 168
2019 CS-04 48 28 16 2 3 0 3 79 5 58
2019 CS-05 20 0 20 30 20 0 10 22 56 10
2018 CS 54 21 10 4 3 0 7 81 8 478
2018 CS-01 66 22 6 0 2 0 4 92 2 50
2018 CS-02 64 18 5 2 3 1 8 90 5 220
2018 CS-03 44 20 14 8 4 0 9 71 13 132
2018 CS-04 35 41 14 6 2 0 2 77 8 49
2018 CS-05 18 18 55 0 9 0 0 36 9 11
2017 CS 50 24 6 6 3 1 11 83 10 563
2017 CS-01 61 17 5 5 2 2 8 87 8 59
2017 CS-02 53 23 3 3 2 1 14 90 6 292
2017 CS-03 48 23 8 9 4 0 7 77 14 145
2017 CS-04 33 38 13 8 2 0 6 76 11 48
2017 CS-05 15 15 15 23 24 0 8 33 51 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 29 18 8 7 0 0 67 15 541
2019 CS-01 61 18 14 6 0 0 0 80 6 49
2019 CS-02 45 26 16 7 4 1 1 72 12 247
2019 CS-03 26 35 21 8 11 0 0 60 19 168
2019 CS-04 26 40 17 7 10 0 0 66 17 58
2019 CS-05 10 20 20 20 30 0 0 30 50 10
2018 CS 36 26 23 8 5 0 1 63 14 480
2018 CS-01 46 22 18 10 4 0 0 68 14 50
2018 CS-02 45 28 16 5 5 0 2 74 10 221
2018 CS-03 24 24 34 11 7 0 0 48 17 132
2018 CS-04 20 34 34 6 6 0 0 54 12 50
2018 CS-05 18 27 9 36 9 0 0 45 45 11
2017 CS 34 32 18 8 5 0 1 68 14 564
2017 CS-01 48 30 15 5 2 0 2 78 7 61
2017 CS-02 36 30 16 10 5 0 2 68 15 292
2017 CS-03 29 37 20 7 6 0 1 66 13 144
2017 CS-04 35 31 19 10 4 0 0 67 15 48
2017 CS-05 0 39 46 8 8 0 0 39 15 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 36 21 8 6 0 1 65 14 539
2019 CS-01 58 26 10 2 4 0 0 84 6 50
2019 CS-02 32 36 21 5 3 1 2 70 9 247
2019 CS-03 19 40 23 8 10 0 0 59 18 168
2019 CS-04 16 36 18 21 9 0 0 52 30 56
2019 CS-05 20 30 30 10 10 0 0 50 20 10
2018 CS 21 39 24 10 4 1 1 61 14 481
2018 CS-01 31 39 24 6 0 0 0 71 6 51
2018 CS-02 25 36 22 9 4 1 2 63 14 222
2018 CS-03 15 44 27 10 2 0 1 60 12 131
2018 CS-04 6 44 28 18 4 0 0 50 22 50
2018 CS-05 27 27 27 9 9 0 0 55 18 11
2017 CS 29 35 21 9 4 1 2 65 13 565
2017 CS-01 38 31 16 10 3 2 0 70 13 61
2017 CS-02 32 35 21 7 3 1 2 69 10 292
2017 CS-03 23 38 21 11 5 0 2 62 16 144
2017 CS-04 21 35 25 10 8 0 0 56 19 48
2017 CS-05 38 8 32 23 0 0 0 46 23 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 33 22 11 11 0 1 55 23 544
2019 CS-01 53 33 4 4 6 0 0 86 10 49
2019 CS-02 27 40 17 7 7 0 2 68 14 249
2019 CS-03 5 30 36 13 15 0 1 36 29 169
2019 CS-04 16 16 24 26 19 0 0 31 45 58
2019 CS-05 10 30 0 30 30 0 0 40 60 10
2018 CS 21 33 24 14 7 1 1 55 21 479
2018 CS-01 35 33 24 4 2 2 0 70 6 51
2018 CS-02 29 34 19 9 6 1 1 65 15 221
2018 CS-03 6 35 33 20 6 0 0 41 26 131
2018 CS-04 4 31 27 24 14 0 0 35 39 49
2018 CS-05 9 18 18 45 9 0 0 27 55 11
2017 CS 20 35 23 12 7 1 2 57 20 565
2017 CS-01 34 28 15 13 7 3 0 64 20 61
2017 CS-02 23 36 24 7 7 0 3 61 14 292
2017 CS-03 12 37 26 17 7 0 1 50 24 145
2017 CS-04 10 33 25 17 15 0 0 44 31 48
2017 CS-05 0 46 8 39 8 0 0 46 47 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 32 20 12 10 0 1 57 23 543
2019 CS-01 39 33 10 6 10 0 2 73 17 49
2019 CS-02 33 36 15 8 6 0 1 70 14 248
2019 CS-03 12 31 29 12 15 0 1 43 27 169
2019 CS-04 16 19 19 28 19 0 0 34 47 58
2019 CS-05 30 10 20 30 10 0 0 40 40 10
2018 CS 25 33 23 11 7 0 1 59 18 480
2018 CS-01 33 33 24 4 4 0 2 68 8 51
2018 CS-02 31 31 23 8 6 1 1 63 14 222
2018 CS-03 16 37 21 17 8 0 0 53 25 131
2018 CS-04 12 31 35 16 6 0 0 43 22 49
2018 CS-05 27 36 9 18 9 0 0 64 27 11
2017 CS 26 34 22 9 6 1 2 61 16 566
2017 CS-01 28 31 21 10 8 0 2 60 18 61
2017 CS-02 29 34 20 8 5 1 2 66 14 292
2017 CS-03 25 34 21 10 8 0 1 60 18 145
2017 CS-04 13 40 33 8 6 0 0 52 15 48
2017 CS-05 30 15 23 24 8 0 0 46 32 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 28 16 7 5 0 1 72 12 544
2019 CS-01 65 17 10 6 2 0 0 81 8 48
2019 CS-02 47 26 15 5 5 0 2 74 11 249
2019 CS-03 33 35 17 8 7 0 0 68 15 170
2019 CS-04 45 28 14 7 5 0 2 74 12 58
2019 CS-05 40 30 20 10 0 0 0 70 10 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 32 21 10 4 0 0 65 14 544
2019 CS-01 39 41 14 4 2 0 0 80 6 49
2019 CS-02 42 27 20 6 3 1 1 70 10 249
2019 CS-03 25 34 25 12 4 0 0 59 16 169
2019 CS-04 19 38 24 14 5 0 0 57 19 58
2019 CS-05 30 20 10 30 10 0 0 50 40 10
2018 CS 30 33 22 9 4 1 1 64 13 478
2018 CS-01 37 39 18 4 0 0 2 78 4 51
2018 CS-02 39 31 20 5 3 1 2 72 8 222
2018 CS-03 18 40 25 12 5 0 1 58 17 129
2018 CS-04 18 22 30 22 8 0 0 40 30 50
2018 CS-05 9 27 36 27 0 0 0 36 27 11
2017 CS 34 34 19 6 4 1 2 70 10 562
2017 CS-01 40 25 20 8 5 0 2 66 14 60
2017 CS-02 39 32 18 3 3 1 3 75 7 290
2017 CS-03 30 39 19 7 4 1 1 70 11 145
2017 CS-04 19 40 21 15 6 0 0 58 21 48
2017 CS-05 8 23 39 23 8 0 0 30 30 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 23 11 5 4 0 2 79 10 541
2019 CS-01 76 12 8 0 2 0 2 90 2 49
2019 CS-02 55 21 9 7 6 0 2 78 13 247
2019 CS-03 45 29 15 5 3 1 2 76 8 169
2019 CS-04 65 23 7 2 2 0 2 89 4 57
2019 CS-05 40 30 30 0 0 0 0 70 0 10
2018 CS 47 27 14 5 4 1 3 76 10 480
2018 CS-01 55 31 8 2 4 0 0 86 6 51
2018 CS-02 48 21 16 6 5 1 3 73 11 221
2018 CS-03 40 29 14 8 5 0 4 72 13 131
2018 CS-04 46 38 10 2 2 0 2 86 4 50
2018 CS-05 55 36 9 0 0 0 0 91 0 11
2017 CS 52 26 12 4 4 0 2 80 8 562
2017 CS-01 62 21 11 0 3 0 2 85 3 61
2017 CS-02 52 25 12 3 4 0 3 79 8 289
2017 CS-03 48 31 11 6 3 0 1 80 8 145
2017 CS-04 48 27 15 8 2 0 0 75 10 48
2017 CS-05 53 24 23 0 0 0 0 77 0 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 11 2 1 1 2 9 95 2 542
2019 CS-01 88 6 2 0 0 0 4 98 0 49
2019 CS-02 70 13 2 2 2 2 9 93 5 249
2019 CS-03 71 13 4 1 0 2 10 95 1 168
2019 CS-04 81 9 2 0 0 0 9 98 0 57
2019 CS-05 80 0 0 0 0 0 20 100 0 10
2018 CS 67 15 7 2 1 1 6 89 3 479
2018 CS-01 75 12 6 2 0 0 6 92 2 51
2018 CS-02 65 13 10 3 2 1 5 84 5 220
2018 CS-03 66 17 6 0 1 2 8 92 1 131
2018 CS-04 70 22 2 0 0 2 4 98 0 50
2018 CS-05 82 0 0 0 0 0 18 100 0 11

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 10 4 3 3 1 3 90 6 542
2019 CS-01 86 10 2 0 0 2 0 98 0 50
2019 CS-02 76 9 4 4 3 2 3 89 7 247
2019 CS-03 70 13 6 3 4 1 4 86 7 168
2019 CS-04 79 9 2 0 5 0 5 93 5 58
2019 CS-05 90 0 0 0 0 0 10 100 0 10
2018 CS 73 11 4 3 4 2 4 89 7 479
2018 CS-01 80 10 0 4 4 0 2 92 8 51
2018 CS-02 72 11 5 2 5 2 4 89 7 221
2018 CS-03 71 9 5 3 5 2 5 86 9 130
2018 CS-04 76 12 2 0 2 2 6 96 2 50
2018 CS-05 73 9 0 0 0 0 18 100 0 11
2017 CS 71 14 4 2 4 1 4 89 7 563
2017 CS-01 75 12 2 3 7 2 0 88 10 60
2017 CS-02 67 16 3 3 4 2 4 89 7 291
2017 CS-03 76 10 6 0 3 1 4 91 4 144
2017 CS-04 75 15 4 2 2 0 2 91 4 48
2017 CS-05 77 15 0 0 8 0 0 92 8 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 24 8 3 1 0 1 87 5 540
2019 CS-01 82 14 4 0 0 0 0 96 0 49
2019 CS-02 70 20 5 2 2 0 1 91 4 247
2019 CS-03 48 33 11 5 1 1 2 83 6 167
2019 CS-04 57 24 10 2 3 0 3 84 5 58
2019 CS-05 50 20 10 0 10 0 10 78 11 10
2018 CS 53 30 9 4 2 0 2 85 6 482
2018 CS-01 69 18 2 8 4 0 0 86 12 51
2018 CS-02 54 29 10 2 2 1 2 85 5 222
2018 CS-03 48 36 10 5 2 0 1 84 6 132
2018 CS-04 54 32 10 0 2 0 2 88 2 50
2018 CS-05 45 27 18 0 0 0 9 80 0 11
2017 CS 55 26 10 3 2 1 3 85 5 563
2017 CS-01 59 21 10 5 5 0 0 80 10 61
2017 CS-02 56 27 7 3 1 1 5 88 4 290
2017 CS-03 52 24 16 3 2 0 3 79 5 145
2017 CS-04 56 33 4 2 2 0 2 91 4 48
2017 CS-05 46 23 15 8 9 0 0 68 16 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 66 16 7 4 4 0 2 84 9 536
2019 CS-01 80 4 8 6 2 0 0 84 8 49
2019 CS-02 70 16 7 3 3 1 1 87 6 244
2019 CS-03 59 21 7 5 6 0 3 82 11 167
2019 CS-04 64 19 3 3 7 0 3 86 11 58
2019 CS-05 60 0 20 10 0 0 10 67 11 10
2018 CS 58 23 9 4 3 1 2 83 7 480
2018 CS-01 69 14 10 2 4 0 2 84 6 51
2018 CS-02 61 21 10 2 3 1 2 85 5 220
2018 CS-03 52 30 6 8 4 0 2 82 12 132
2018 CS-04 52 26 14 2 4 0 2 80 6 50
2018 CS-05 64 0 27 0 0 0 9 70 0 11
2017 CS 62 19 7 4 4 1 4 84 8 565
2017 CS-01 64 18 3 5 7 2 2 85 12 61
2017 CS-02 61 20 6 3 4 1 5 86 8 292
2017 CS-03 66 12 12 4 3 0 3 80 7 145
2017 CS-04 57 32 2 2 4 0 2 91 7 47
2017 CS-05 53 23 8 8 9 0 0 76 16 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 13 6 3 1 1 18 88 5 537
2019 CS-01 84 0 2 0 0 2 12 98 0 49
2019 CS-02 66 4 0 1 1 0 28 97 2 247
2019 CS-03 47 25 12 4 2 1 8 79 7 165
2019 CS-04 49 18 14 7 2 2 9 75 10 57
2019 CS-05 30 30 10 10 0 0 20 75 13 10
2018 CS 52 18 7 3 1 0 19 88 4 480
2018 CS-01 76 2 0 0 0 0 22 100 0 51
2018 CS-02 58 9 1 1 1 1 29 95 3 221
2018 CS-03 39 32 12 7 1 0 9 78 8 132
2018 CS-04 45 29 20 0 0 0 6 78 0 49
2018 CS-05 18 45 18 0 0 0 18 78 0 11
2017 CS 51 20 5 2 1 0 21 90 4 562
2017 CS-01 58 10 0 2 2 0 28 95 5 60
2017 CS-02 53 12 2 0 1 0 32 96 1 290
2017 CS-03 47 32 9 5 1 0 6 84 7 145
2017 CS-04 48 35 8 0 4 0 4 87 4 48
2017 CS-05 38 23 23 16 0 0 0 61 16 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 78 9 3 1 1 0 7 94 3 538
2019 CS-02 78 8 3 2 1 0 8 94 3 248
2019 CS-03 78 8 4 2 1 1 7 93 3 166
2019 CS-04 72 16 3 0 3 0 5 93 4 58
2018 CS 68 13 5 1 2 1 10 91 3 482
2018 CS-01 76 12 4 0 2 0 6 94 2 51
2018 CS-02 69 10 6 0 2 1 11 90 3 222
2018 CS-03 61 19 4 2 1 2 12 92 4 132
2018 CS-04 80 14 4 0 2 0 0 94 2 50
2018 CS-05 55 0 18 0 9 0 18 67 11 11
2017 CS 67 14 3 1 1 1 12 93 3 561
2017 CS-01 72 15 3 0 2 0 8 95 2 61
2017 CS-02 64 15 2 1 1 1 17 96 2 291
2017 CS-03 68 12 6 3 1 0 10 88 5 143
2017 CS-04 77 15 2 0 6 0 0 91 6 47
2017 CS-05 70 8 15 8 0 0 0 77 8 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 72 16 5 1 3 1 3 91 4 543
2019 CS-01 71 16 10 0 2 0 0 88 2 49
2019 CS-02 71 17 3 2 2 0 5 93 3 249
2019 CS-03 70 16 6 2 4 1 1 88 6 168
2019 CS-04 79 7 5 0 5 0 3 89 5 58
2019 CS-05 80 10 10 0 0 0 0 90 0 10
2018 CS 69 14 6 2 3 1 4 88 6 481
2018 CS-01 57 22 4 4 10 0 4 82 14 51
2018 CS-02 70 14 7 1 4 1 4 88 5 221
2018 CS-03 66 14 8 4 2 1 5 85 6 132
2018 CS-04 84 10 0 0 2 0 4 98 2 50
2018 CS-05 91 0 9 0 0 0 0 91 0 11
2017 CS 64 19 5 3 4 1 4 87 7 564
2017 CS-01 51 18 8 2 15 2 5 74 18 61
2017 CS-02 61 22 6 3 1 1 5 89 4 291
2017 CS-03 69 14 4 5 6 0 2 85 11 145
2017 CS-04 73 21 4 0 2 0 0 94 2 48
2017 CS-05 92 8 0 0 0 0 0 100 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 29 11 4 3 1 1 83 7 540
2019 CS-01 63 18 12 2 4 0 0 82 6 49
2019 CS-02 52 28 10 4 3 0 2 83 7 248
2019 CS-03 45 36 11 5 2 1 0 81 7 166
2019 CS-04 57 24 14 3 0 0 2 82 4 58
2019 CS-05 80 20 0 0 0 0 0 100 0 10
2018 CS 47 28 16 4 3 1 2 77 7 480
2018 CS-01 48 26 22 2 2 0 0 74 4 50
2018 CS-02 44 30 16 4 2 1 2 77 7 222
2018 CS-03 44 26 18 4 5 1 3 73 9 131
2018 CS-04 60 28 8 0 2 0 2 90 2 50
2018 CS-05 55 27 9 9 0 0 0 82 9 11
2017 CS 48 29 11 5 3 0 3 79 9 564
2017 CS-01 48 36 10 2 3 0 2 85 5 61
2017 CS-02 43 29 14 7 3 0 4 75 10 291
2017 CS-03 57 25 9 3 4 0 2 84 7 145
2017 CS-04 46 33 6 6 6 0 2 81 13 48
2017 CS-05 70 15 8 8 0 0 0 85 8 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 33 32 11 5 1 1 51 16 545
2019 CS-01 34 34 16 2 4 4 6 76 7 50
2019 CS-02 23 38 27 9 2 0 0 61 12 249
2019 CS-03 10 34 35 15 6 0 0 44 21 169
2019 CS-04 9 12 60 7 12 0 0 21 19 58
2019 CS-05 0 20 20 40 20 0 0 20 60 10
2018 CS 17 34 33 10 5 0 0 51 15 481
2018 CS-01 20 49 24 2 6 0 0 69 8 51
2018 CS-02 22 38 31 6 2 0 1 60 9 222
2018 CS-03 11 29 39 15 6 0 0 40 21 131
2018 CS-04 10 26 36 18 10 0 0 36 28 50
2018 CS-05 0 9 55 18 18 0 0 9 36 11
2017 CS 13 31 39 11 5 0 1 44 16 567
2017 CS-01 19 37 29 6 5 2 2 58 12 62
2017 CS-02 15 32 39 10 4 0 1 47 14 292
2017 CS-03 10 33 40 10 6 1 0 44 16 145
2017 CS-04 8 21 50 17 4 0 0 29 21 48
2017 CS-05 0 0 61 32 8 0 0 0 39 13

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 16 37 27 10 1 0 37 26 543
2019 CS-01 6 10 20 34 24 2 4 62 17 50
2019 CS-02 5 15 35 32 12 1 0 44 20 247
2019 CS-03 11 20 41 22 6 0 0 28 31 170
2019 CS-04 14 19 47 16 5 0 0 21 33 58
2019 CS-05 50 10 30 10 0 0 0 10 60 10
2018 CS 6 16 38 27 12 0 0 39 23 478
2018 CS-01 10 8 33 33 14 0 2 48 18 51
2018 CS-02 3 12 38 31 15 0 0 47 16 220
2018 CS-03 7 20 44 22 6 1 0 29 27 130
2018 CS-04 10 24 30 26 10 0 0 36 34 50
2018 CS-05 18 27 36 9 9 0 0 18 45 11
2017 CS 5 16 38 28 12 1 0 40 22 566
2017 CS-01 3 8 48 25 16 0 0 41 11 61
2017 CS-02 5 14 36 31 12 1 0 44 20 292
2017 CS-03 4 21 40 23 12 0 0 35 25 145
2017 CS-04 8 17 35 31 8 0 0 40 25 48
2017 CS-05 15 39 38 8 0 0 0 8 54 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 33 42 15 4 2 4 0 78 6 544
2019 CS-01 44 34 12 4 0 6 0 83 4 50
2019 CS-02 36 40 13 2 2 6 0 82 5 248
2019 CS-03 25 46 19 7 2 1 0 71 9 170
2019 CS-04 33 43 16 7 0 2 0 77 7 58
2019 CS-05 30 50 10 0 10 0 0 80 10 10
2018 CS 30 45 16 4 2 2 0 77 7 482
2018 CS-01 33 39 20 2 2 4 0 76 4 51
2018 CS-02 33 42 15 5 2 3 1 78 7 222
2018 CS-03 24 52 14 5 4 1 0 76 9 132
2018 CS-04 26 52 16 2 0 4 0 81 2 50
2018 CS-05 27 45 27 0 0 0 0 73 0 11
2017 CS 26 40 16 6 4 8 0 71 11 566
2017 CS-01 27 37 18 2 5 11 0 73 7 62
2017 CS-02 27 36 15 7 4 10 0 70 12 291
2017 CS-03 23 45 17 8 3 4 0 71 12 145
2017 CS-04 31 40 17 4 2 6 0 76 7 48
2017 CS-05 15 54 23 0 8 0 0 70 8 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 40 16 8 5 3 0 70 13 547
2019 CS-01 48 30 12 4 0 6 0 83 4 50
2019 CS-02 32 40 16 5 4 3 0 75 9 250
2019 CS-03 19 44 15 14 6 2 0 64 21 170
2019 CS-04 29 33 21 10 3 3 0 64 14 58
2019 CS-05 10 60 20 0 10 0 0 70 10 10
2018 CS 29 42 16 7 3 2 0 73 10 481
2018 CS-01 31 47 12 6 2 2 0 80 8 51
2018 CS-02 33 40 16 5 2 3 0 76 8 221
2018 CS-03 23 43 19 10 4 2 0 67 14 132
2018 CS-04 26 44 20 6 2 2 0 71 8 50
2018 CS-05 36 27 9 27 0 0 0 64 27 11
2017 CS 25 39 19 7 5 5 0 67 13 565
2017 CS-01 29 35 23 2 3 8 0 70 5 62
2017 CS-02 24 41 17 5 6 6 1 69 12 292
2017 CS-03 24 40 20 12 2 2 0 66 14 143
2017 CS-04 25 40 19 8 6 2 0 66 15 48
2017 CS-05 30 30 23 9 8 0 0 61 16 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 10 90 544
2019 CS-01 6 94 49
2019 CS-02 12 88 250
2019 CS-03 11 89 169
2019 CS-04 5 95 58
2019 CS-05 0 100 10
2017 CS 10 90 566
2017 CS-01 11 89 62
2017 CS-02 11 89 292
2017 CS-03 11 89 145
2017 CS-04 10 90 48
2017 CS-05 0 100 13
2014 CS 7 93 606
2014 CS-01 8 92 77
2014 CS-02 7 93 318
2014 CS-03 9 91 140

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 84 16 56
2019 CS-02 81 19 31
2019 CS-03 84 16 19
2017 CS 88 12 59
2017 CS-02 87 13 31
2017 CS-03 88 13 16
2014 CS 84 16 45
2014 CS-02 83 17 23
2014 CS-03 100 0 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 33 7 4 7 0 0 83 11 46
2019 CS-02 42 33 13 4 8 0 0 75 13 24
2019 CS-03 56 38 0 6 0 0 0 94 6 16
2017 CS 52 33 6 4 6 0 0 85 10 52
2017 CS-02 52 30 11 0 7 0 0 81 7 27
2017 CS-03 50 36 0 14 0 0 0 86 14 14
2014 CS 61 26 5 3 3 3 0 89 5 38
2014 CS-02 74 16 0 0 5 5 0 94 6 19
2014 CS-03 50 42 8 0 0 0 0 92 0 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 31 7 2 2 3 0 57 43 545
2019 CS-02 59 29 6 1 2 3 0 61 39 249
2019 CS-03 53 32 9 1 2 3 0 55 45 170
2019 CS-04 57 24 14 2 3 0 0 57 43 58
2018 CS 62 20 8 4 2 2 1 64 36 481
2018 CS-01 47 31 6 8 6 0 2 48 52 51
2018 CS-02 67 18 5 3 2 3 1 70 30 221
2018 CS-03 61 20 15 2 1 1 0 61 39 132
2018 CS-04 64 18 4 8 2 4 0 67 33 50
2018 CS-05 36 36 9 9 9 0 0 36 64 11
2017 CS 60 18 7 2 2 9 1 67 33 567
2017 CS-01 53 21 11 3 5 6 0 57 43 62
2017 CS-02 64 17 5 1 2 9 2 72 28 292
2017 CS-03 61 17 6 3 1 11 1 69 31 145
2017 CS-04 54 19 13 10 0 2 2 57 43 48
2017 CS-05 30 23 32 8 8 0 0 30 70 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 31 69 228
2019 CS-02 22 78 94
2019 CS-03 33 67 75
2019 CS-04 40 60 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 82 18 222
2019 CS-02 84 16 89
2019 CS-03 81 19 74
2019 CS-04 84 16 25
2018 CS 68 32 164
2018 CS-01 73 27 26
2018 CS-02 67 33 61
2018 CS-03 73 27 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 28 26 15 9 6 3 12 64 18 220
2019 CS-02 25 27 15 8 9 3 13 62 20 89
2019 CS-03 22 30 18 10 3 3 15 63 15 73
2019 CS-04 48 20 16 4 8 0 4 71 13 25
2018 CS 25 32 14 10 8 2 10 64 20 167
2018 CS-01 31 23 12 15 8 8 4 61 26 26
2018 CS-02 16 35 16 8 10 2 14 60 21 63
2018 CS-03 25 37 16 8 6 0 8 68 15 51
2017 CS 17 27 14 12 13 5 12 53 30 170
2017 CS-01 12 48 12 4 12 8 4 68 18 25
2017 CS-02 14 28 12 14 14 7 12 52 33 74
2017 CS-03 23 13 13 10 15 5 23 48 34 40
2017 CS-04 25 20 25 20 5 0 5 47 26 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 20 23 14 10 9 4 21 57 25 220
2019 CS-02 20 27 17 6 9 4 17 60 19 89
2019 CS-03 14 22 14 10 10 4 27 52 28 73
2019 CS-04 24 20 12 16 8 4 16 55 30 25
2018 CS 10 23 16 10 10 5 26 49 29 167
2018 CS-01 15 35 12 12 8 15 4 62 24 26
2018 CS-02 6 30 13 13 13 0 25 49 34 63
2018 CS-03 14 14 20 8 10 6 29 42 27 51
2017 CS 7 15 18 11 16 8 25 33 40 170
2017 CS-01 4 32 24 4 20 4 12 43 29 25
2017 CS-02 9 15 19 9 15 8 24 36 36 74
2017 CS-03 5 8 18 13 18 8 33 21 50 40
2017 CS-04 5 5 15 20 10 15 30 18 55 20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 21 11 5 6 1 6 76 12 540
2019 CS-01 68 10 6 2 0 0 14 91 2 50
2019 CS-02 53 21 9 7 4 2 5 79 12 246
2019 CS-03 42 20 18 4 8 0 7 67 13 168
2019 CS-04 43 31 7 5 12 0 2 75 18 58
2019 CS-05 50 30 10 10 0 0 0 80 10 10
2018 CS 55 17 9 5 5 1 9 79 11 482
2018 CS-01 53 20 14 0 6 0 8 79 6 51
2018 CS-02 55 16 6 7 5 1 10 81 13 222
2018 CS-03 53 17 11 7 4 0 8 76 11 132
2018 CS-04 52 18 10 0 8 2 10 80 9 50
2018 CS-05 64 27 0 9 0 0 0 91 9 11
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