2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 37 3 4 0 0 0 92 4 247
2019 CR-03 57 38 3 0 3 0 0 95 3 37
2019 CR-04 51 40 5 4 0 0 1 92 4 111
2019 CR-05 61 33 2 4 0 0 0 93 4 89
2017 CR 51 37 4 5 3 0 0 89 8 339
2017 CR-03 55 32 6 4 1 1 0 89 5 81
2017 CR-04 47 42 1 6 4 0 1 89 10 137
2017 CR-05 58 32 5 3 3 0 0 89 6 104
2017 CR-06 27 60 0 13 0 0 0 87 13 15
2014 CR 41 45 6 7 1 0 0 86 9 430
2014 CR-03 39 42 5 10 4 1 0 82 13 141
2014 CR-04 39 49 6 6 0 0 0 88 6 158
2014 CR-05 49 40 5 7 0 0 0 89 7 106
2014 CR-06 28 50 17 6 0 0 0 78 6 18
2011 CR 48 39 4 7 1 0 0 88 8 597
2011 CR-03 51 30 7 10 2 0 1 81 12 128
2011 CR-04 46 44 4 5 2 0 0 90 7 257
2011 CR-05 54 36 4 6 1 0 0 90 6 181
2011 CR-06 21 68 5 5 0 0 0 89 5 19
2008 CR 54 35 4 6 2 0 0 89 7 819
2008 CR-03 53 34 4 8 1 0 0 87 9 208
2008 CR-04 52 36 4 5 2 0 0 88 8 386
2008 CR-05 59 33 2 4 2 0 0 92 6 181
2008 CR-06 59 38 0 3 0 0 0 97 3 34

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 64 24 5 4 1 0 1 89 6 247
2019 CR-03 76 16 3 3 0 0 3 94 3 37
2019 CR-04 68 23 4 4 1 0 1 92 5 111
2019 CR-05 60 27 6 6 1 1 0 88 7 89
2017 CR 65 24 5 4 1 0 0 90 5 340
2017 CR-03 71 24 4 0 0 1 0 96 0 82
2017 CR-04 66 26 5 1 1 0 0 93 2 136
2017 CR-05 60 20 8 10 2 0 0 81 12 104
2017 CR-06 47 40 0 7 7 0 0 87 13 15
2014 CR 60 26 6 6 2 0 1 86 8 430
2014 CR-03 64 24 4 6 1 0 1 89 7 141
2014 CR-04 64 23 8 1 3 1 1 88 4 158
2014 CR-05 50 32 5 9 3 0 1 83 12 106
2014 CR-06 50 28 0 17 6 0 0 78 22 18
2011 CR 58 22 7 8 2 0 2 83 10 596
2011 CR-03 69 12 6 6 2 0 6 87 8 127
2011 CR-04 58 26 6 7 2 0 1 85 9 257
2011 CR-05 52 24 9 12 3 0 1 77 14 181
2011 CR-06 47 42 5 0 5 0 0 89 5 19
2008 CR 64 21 6 5 3 0 1 86 8 815
2008 CR-03 71 17 4 5 1 0 1 89 6 207
2008 CR-04 63 22 7 5 3 0 1 86 8 383
2008 CR-05 57 23 8 6 6 0 1 81 12 181
2008 CR-06 68 24 6 3 0 0 0 91 3 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 29 8 6 2 0 0 84 8 245
2019 CR-03 65 24 3 3 5 0 0 89 8 37
2019 CR-04 54 24 11 9 1 0 1 79 10 109
2019 CR-05 51 36 7 3 3 0 0 87 7 89
2017 CR 50 37 7 3 2 0 0 88 5 341
2017 CR-03 49 32 11 4 2 1 0 83 6 81
2017 CR-04 47 42 5 3 2 0 0 90 5 137
2017 CR-05 55 32 7 3 3 0 0 88 6 105
2017 CR-06 40 60 0 0 0 0 0 100 0 15
2014 CR 47 34 8 8 3 0 0 82 11 430
2014 CR-03 48 35 8 5 4 1 0 84 8 141
2014 CR-04 49 32 8 9 2 0 0 81 11 158
2014 CR-05 45 33 8 11 3 0 0 78 14 106
2014 CR-06 44 44 11 0 0 0 0 89 0 18
2011 CR 45 36 8 6 4 0 0 81 10 593
2011 CR-03 48 30 7 9 6 0 0 78 15 127
2011 CR-04 42 40 8 6 4 0 0 82 10 255
2011 CR-05 46 36 10 4 3 0 1 83 7 180
2011 CR-06 42 42 5 11 0 0 0 84 11 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 40 38 9 8 4 0 1 79 12 247
2019 CR-03 49 30 5 3 8 3 3 83 11 37
2019 CR-04 40 37 9 10 3 0 2 78 13 111
2019 CR-05 37 43 12 6 2 0 0 80 8 89
2018 CR 35 40 11 9 3 0 1 77 12 220
2018 CR-03 28 45 14 10 0 0 3 75 11 29
2018 CR-04 39 42 9 7 2 0 0 82 9 99
2018 CR-05 36 37 11 11 5 0 0 73 16 81
2017 CR 34 40 11 10 3 1 0 75 14 341
2017 CR-03 40 32 13 10 4 1 0 73 14 82
2017 CR-04 32 43 12 11 1 0 1 76 13 136
2017 CR-05 36 41 10 10 3 1 0 78 12 105
2017 CR-06 7 53 13 13 13 0 0 60 27 15
2014 CR 33 38 11 11 6 0 0 71 17 430
2014 CR-03 33 38 9 11 7 0 1 72 19 141
2014 CR-04 32 37 11 13 6 0 1 69 19 158
2014 CR-05 39 35 12 10 3 1 0 74 13 106
2014 CR-06 17 56 17 6 6 0 0 72 11 18
2011 CR 32 36 16 8 5 0 3 70 13 595
2011 CR-03 38 32 10 6 10 0 3 73 17 128
2011 CR-04 30 36 19 7 4 0 4 68 12 255
2011 CR-05 31 39 16 10 3 0 1 71 13 181
2011 CR-06 32 47 11 0 11 0 0 79 11 19
2008 CR 33 36 15 11 3 0 2 70 15 818
2008 CR-03 30 37 14 11 4 0 3 70 15 207
2008 CR-04 33 35 14 13 4 0 2 69 17 386
2008 CR-05 38 35 17 8 2 0 1 73 10 181
2008 CR-06 21 56 18 6 0 0 0 76 6 34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 60 28 7 2 1 1 0 90 3 244
2019 CR-03 64 28 6 3 0 0 0 92 3 36
2019 CR-04 61 27 7 2 1 1 1 90 3 110
2019 CR-05 58 31 7 2 1 1 0 90 3 88
2017 CR 54 33 6 6 0 1 0 88 6 342
2017 CR-03 51 28 11 9 0 1 0 80 9 82
2017 CR-04 50 38 6 7 0 0 0 88 7 137
2017 CR-05 65 26 3 3 1 2 1 93 4 105
2017 CR-06 40 53 7 0 0 0 0 93 0 15
2014 CR 42 40 10 6 2 0 0 82 8 430
2014 CR-03 42 35 6 13 4 1 0 77 16 141
2014 CR-04 41 41 12 4 2 1 0 82 6 158
2014 CR-05 45 45 8 1 0 0 0 91 1 106
2014 CR-06 39 39 22 0 0 0 0 78 0 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 30 9 4 3 1 1 83 7 246
2019 CR-03 59 32 0 0 3 3 3 97 3 37
2019 CR-04 50 28 12 4 4 1 2 81 7 111
2019 CR-05 50 33 8 8 1 0 0 83 9 88
2018 CR 50 29 12 5 1 0 1 81 7 220
2018 CR-03 48 34 14 3 0 0 0 83 3 29
2018 CR-04 53 29 9 5 3 0 1 83 8 99
2018 CR-05 48 27 15 7 0 0 2 77 8 81
2017 CR 51 29 11 5 3 0 1 81 8 342
2017 CR-03 44 30 10 9 5 1 1 76 14 82
2017 CR-04 47 28 13 5 4 0 1 77 10 137
2017 CR-05 66 25 7 2 1 0 0 90 3 105
2017 CR-06 27 47 20 7 0 0 0 73 7 15
2014 CR 45 32 13 4 4 1 1 79 7 429
2014 CR-03 41 31 16 3 6 1 1 74 9 140
2014 CR-04 45 31 13 3 4 3 2 79 7 158
2014 CR-05 50 37 8 4 1 0 1 88 5 106
2014 CR-06 44 22 28 6 0 0 0 67 6 18
2011 CR 44 32 12 5 4 1 3 78 9 594
2011 CR-03 40 29 12 5 6 2 6 75 13 128
2011 CR-04 45 33 12 4 4 0 3 80 8 256
2011 CR-05 48 32 12 6 2 1 0 80 8 180
2011 CR-06 32 47 5 11 5 0 0 79 16 19

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 38 36 13 5 7 0 0 75 12 247
2019 CR-03 43 30 11 8 5 3 0 75 14 37
2019 CR-04 41 32 14 5 8 0 1 74 13 111
2019 CR-05 34 44 13 4 4 0 0 78 9 89
2018 CR 34 40 13 10 4 0 0 74 13 218
2018 CR-03 17 52 10 21 0 0 0 69 21 29
2018 CR-04 38 40 11 7 4 0 0 78 11 98
2018 CR-05 35 36 16 10 3 0 0 71 13 80
2017 CR 32 44 11 8 5 0 0 76 13 342
2017 CR-03 27 45 6 13 7 1 0 73 21 82
2017 CR-04 31 41 18 6 4 0 0 72 10 137
2017 CR-05 37 47 7 6 4 0 0 84 10 105
2017 CR-06 20 47 13 20 0 0 0 67 20 15
2014 CR 29 44 14 7 5 0 0 73 13 430
2014 CR-03 21 38 18 12 9 1 0 60 21 141
2014 CR-04 28 49 11 7 4 0 0 77 11 158
2014 CR-05 41 42 12 3 3 0 0 82 6 106
2014 CR-06 22 50 17 6 6 0 0 72 11 18
2011 CR 33 39 15 8 5 0 0 71 13 596
2011 CR-03 34 30 18 10 8 0 0 64 18 128
2011 CR-04 32 39 17 5 7 0 0 71 12 257
2011 CR-05 34 41 12 10 2 0 0 75 13 181
2011 CR-06 21 68 5 5 0 0 0 89 5 19
2008 CR 31 38 14 10 7 0 0 69 17 811
2008 CR-03 20 35 17 15 12 0 0 56 27 204
2008 CR-04 32 36 17 9 6 0 0 69 15 384
2008 CR-05 37 45 7 6 5 0 0 82 11 180
2008 CR-06 32 44 9 9 6 0 0 76 15 34

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 34 16 10 5 0 0 69 15 247
2019 CR-03 35 32 19 8 5 0 0 68 14 37
2019 CR-04 38 29 16 10 6 0 1 67 16 111
2019 CR-05 31 40 15 10 3 0 0 72 13 89
2018 CR 36 36 10 12 5 1 0 73 17 220
2018 CR-03 21 45 17 10 7 0 0 66 17 29
2018 CR-04 38 37 9 10 4 1 0 77 14 99
2018 CR-05 37 33 10 15 4 1 0 71 19 81
2017 CR 36 34 11 10 8 1 0 70 19 341
2017 CR-03 37 28 5 12 16 1 1 66 29 82
2017 CR-04 30 38 15 12 6 0 0 68 18 136
2017 CR-05 43 36 10 6 4 2 0 81 10 105
2017 CR-06 27 20 13 20 20 0 0 47 40 15
2014 CR 27 36 19 10 8 0 0 63 18 429
2014 CR-03 20 34 20 13 10 1 1 56 24 141
2014 CR-04 30 38 15 8 9 0 0 68 17 158
2014 CR-05 35 34 19 9 3 0 0 70 11 105
2014 CR-06 6 39 33 11 11 0 0 44 22 18
2011 CR 25 40 16 10 7 1 1 66 18 597
2011 CR-03 32 27 13 13 13 1 1 60 27 128
2011 CR-04 23 46 16 9 5 1 1 70 14 257
2011 CR-05 22 40 20 9 7 1 1 63 16 181
2011 CR-06 16 68 0 11 5 0 0 84 16 19

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 39 11 4 2 0 1 83 6 244
2019 CR-03 43 43 8 5 0 0 0 86 5 37
2019 CR-04 44 41 10 4 1 0 1 85 5 110
2019 CR-05 43 37 13 5 2 0 1 80 7 87
2018 CR 42 41 11 5 1 0 0 83 6 219
2018 CR-03 41 41 10 7 0 0 0 83 7 29
2018 CR-04 46 39 9 5 1 0 0 85 6 98
2018 CR-05 37 44 12 4 1 1 0 83 5 81
2017 CR 41 40 11 5 3 1 0 82 7 342
2017 CR-03 46 37 11 4 1 1 0 84 5 82
2017 CR-04 37 40 15 6 2 0 0 77 8 137
2017 CR-05 44 41 6 5 4 1 0 86 9 105
2017 CR-06 33 47 13 0 7 0 0 80 7 15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 51 33 9 4 2 1 0 86 5 246
2019 CR-03 39 36 14 3 3 6 0 79 6 36
2019 CR-04 50 33 10 5 1 0 1 84 6 111
2019 CR-05 58 30 7 2 1 1 0 90 3 89
2018 CR 51 38 5 5 1 0 0 89 6 219
2018 CR-03 52 28 10 10 0 0 0 79 10 29
2018 CR-04 59 32 4 3 2 0 0 91 5 98
2018 CR-05 40 51 4 5 0 1 0 91 5 81
2017 CR 47 38 9 2 3 1 0 85 6 340
2017 CR-03 46 37 10 2 5 0 0 83 7 82
2017 CR-04 45 37 12 3 2 1 0 83 5 137
2017 CR-05 51 38 7 2 2 1 0 89 4 104
2017 CR-06 40 47 0 0 13 0 0 87 13 15
2014 CR 45 39 10 3 1 0 0 84 5 430
2014 CR-03 39 38 14 6 3 1 1 78 9 141
2014 CR-04 45 38 13 2 1 1 1 84 3 158
2014 CR-05 55 39 4 3 0 0 0 93 3 106
2014 CR-06 33 56 6 6 0 0 0 89 6 18
2011 CR 42 44 8 4 1 1 0 87 6 595
2011 CR-03 39 43 9 8 2 0 0 82 9 127
2011 CR-04 42 44 9 3 1 2 0 87 4 257
2011 CR-05 42 44 6 4 2 1 1 89 6 180
2011 CR-06 47 47 5 0 0 0 0 95 0 19
2008 CR 46 38 9 4 2 1 0 84 6 819
2008 CR-03 45 36 11 4 3 1 0 81 8 208
2008 CR-04 46 39 9 4 2 1 0 85 6 385
2008 CR-05 46 40 8 3 2 1 1 87 5 182
2008 CR-06 35 47 9 6 3 0 0 82 9 34

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 36 12 9 7 0 0 72 16 247
2019 CR-03 35 35 19 5 5 0 0 70 11 37
2019 CR-04 32 38 13 9 6 1 1 72 16 111
2019 CR-05 38 35 9 11 7 0 0 73 18 89
2018 CR 33 41 11 9 5 0 0 74 14 219
2018 CR-03 17 45 14 17 7 0 0 62 24 29
2018 CR-04 40 40 8 4 7 0 1 80 11 98
2018 CR-05 30 41 15 11 2 1 0 71 14 81
2017 CR 38 31 13 10 8 1 0 69 18 342
2017 CR-03 35 27 12 13 11 1 0 63 25 82
2017 CR-04 34 31 15 12 7 1 0 66 18 137
2017 CR-05 48 35 10 3 4 0 0 83 7 105
2017 CR-06 13 20 20 20 27 0 0 33 47 15

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 49 30 15 4 2 0 0 80 5 246
2019 CR-03 46 38 11 3 3 0 0 84 5 37
2019 CR-04 49 28 15 5 2 0 1 77 7 111
2019 CR-05 52 32 14 1 1 0 0 84 2 88
2018 CR 51 31 13 3 1 0 0 82 4 217
2018 CR-03 31 62 7 0 0 0 0 93 0 29
2018 CR-04 58 26 11 2 2 0 0 84 4 96
2018 CR-05 49 27 17 5 0 1 0 78 5 81
2017 CR 51 33 10 3 2 1 0 84 5 341
2017 CR-03 46 37 9 4 2 3 0 85 6 82
2017 CR-04 49 30 16 4 1 0 0 79 5 136
2017 CR-05 55 34 6 2 3 0 0 90 5 105
2017 CR-06 67 33 0 0 0 0 0 100 0 15
2014 CR 57 30 10 2 1 0 0 87 3 430
2014 CR-03 45 34 16 4 1 0 0 79 5 141
2014 CR-04 61 27 9 1 1 0 0 88 3 158
2014 CR-05 67 28 5 0 0 0 0 95 0 106
2014 CR-06 56 33 11 0 0 0 0 89 0 18
2011 CR 61 25 9 3 2 0 0 86 5 597
2011 CR-03 59 21 10 5 5 0 0 80 10 128
2011 CR-04 54 32 10 2 2 0 0 86 4 257
2011 CR-05 69 22 6 3 1 0 0 91 4 181
2011 CR-06 84 5 11 0 0 0 0 89 0 19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 32 36 15 9 6 1 0 69 15 247
2019 CR-03 32 41 19 3 3 3 0 75 6 37
2019 CR-04 30 36 19 7 7 0 1 66 15 111
2019 CR-05 36 36 8 13 6 1 0 73 19 89
2018 CR 28 37 17 11 6 0 1 66 16 218
2018 CR-03 14 28 34 14 7 0 3 43 21 29
2018 CR-04 34 37 14 6 8 0 1 71 14 98
2018 CR-05 24 41 15 16 3 1 0 66 19 80
2017 CR 30 38 15 8 7 1 1 69 15 342
2017 CR-03 21 37 18 6 15 1 2 59 22 82
2017 CR-04 28 34 18 12 4 1 1 64 17 137
2017 CR-05 39 43 10 3 5 0 0 82 8 105
2017 CR-06 20 47 7 13 13 0 0 67 27 15
2014 CR 25 37 17 12 6 2 2 64 19 430
2014 CR-03 17 38 19 14 9 1 2 57 23 141
2014 CR-04 28 35 18 9 4 2 3 67 14 158
2014 CR-05 30 38 15 8 5 2 2 71 14 106
2014 CR-06 22 28 6 33 11 0 0 50 44 18
2011 CR 25 40 17 8 7 1 2 67 16 593
2011 CR-03 22 29 18 8 15 2 5 55 25 125
2011 CR-04 25 42 18 8 5 0 2 69 13 257
2011 CR-05 26 43 14 11 5 1 1 70 16 180
2011 CR-06 32 58 11 0 0 0 0 89 0 19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 38 33 17 7 4 1 0 72 11 246
2019 CR-03 32 38 24 3 3 0 0 70 5 37
2019 CR-04 40 28 16 7 6 1 1 69 14 110
2019 CR-05 38 37 13 8 2 1 0 76 10 89
2018 CR 36 33 15 10 6 0 1 69 16 218
2018 CR-03 24 21 31 14 7 0 3 46 21 29
2018 CR-04 40 35 9 6 9 0 1 75 15 98
2018 CR-05 33 36 16 12 1 1 0 70 14 81
2017 CR 36 35 16 6 6 1 0 72 12 341
2017 CR-03 28 37 17 5 13 0 0 65 18 82
2017 CR-04 33 31 23 10 3 0 0 64 13 137
2017 CR-05 46 38 9 2 3 3 0 86 5 104
2017 CR-06 47 40 0 0 13 0 0 87 13 15
2014 CR 30 36 19 8 5 1 1 67 13 430
2014 CR-03 21 36 21 11 8 1 3 59 19 141
2014 CR-04 34 34 18 8 4 1 1 69 12 158
2014 CR-05 37 37 20 4 2 1 0 74 6 106
2014 CR-06 28 39 6 22 6 0 0 67 28 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 40 10 5 2 0 2 83 7 243
2019 CR-03 42 42 17 0 0 0 0 83 0 36
2019 CR-04 42 33 10 9 2 0 4 79 11 111
2019 CR-05 42 47 8 2 1 0 0 88 3 86
2018 CR 40 37 12 5 4 0 1 78 10 219
2018 CR-03 28 38 21 3 7 0 3 68 11 29
2018 CR-04 45 37 8 4 5 0 1 82 9 98
2018 CR-05 37 38 14 7 2 1 0 76 10 81
2017 CR 43 36 10 7 3 0 2 80 10 340
2017 CR-03 42 30 9 12 5 0 2 74 17 82
2017 CR-04 37 40 13 7 1 0 2 78 8 136
2017 CR-05 54 33 8 3 2 0 1 87 5 104
2017 CR-06 33 47 7 7 7 0 0 80 13 15
2014 CR 32 40 17 6 3 0 0 73 10 430
2014 CR-03 25 39 23 9 3 1 1 65 12 141
2014 CR-04 34 44 15 4 4 1 0 78 8 158
2014 CR-05 42 39 12 5 3 0 0 80 8 106
2014 CR-06 28 28 22 17 6 0 0 56 22 18
2011 CR 38 38 12 6 3 2 2 79 9 595
2011 CR-03 41 35 9 4 5 2 3 81 9 127
2011 CR-04 35 43 12 5 3 1 2 80 8 257
2011 CR-05 41 34 13 7 1 3 1 78 9 180
2011 CR-06 21 37 21 11 5 0 5 61 17 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 32 10 8 5 0 0 77 13 247
2019 CR-03 43 30 14 8 5 0 0 73 14 37
2019 CR-04 48 29 10 7 5 0 1 77 13 111
2019 CR-05 44 35 8 9 4 0 0 79 13 89
2018 CR 37 42 11 5 4 0 0 79 10 219
2018 CR-03 21 59 10 10 0 0 0 79 10 29
2018 CR-04 39 41 9 6 5 0 0 80 11 98
2018 CR-05 40 38 15 4 4 0 0 78 7 81
2017 CR 44 35 12 4 5 0 0 79 8 342
2017 CR-03 37 37 17 4 6 0 0 73 10 82
2017 CR-04 42 34 15 3 7 0 1 76 10 137
2017 CR-05 53 32 7 5 2 1 0 87 7 105
2017 CR-06 33 67 0 0 0 0 0 100 0 15
2014 CR 39 38 15 5 3 0 0 77 8 430
2014 CR-03 30 34 21 7 7 1 0 64 14 141
2014 CR-04 41 39 12 6 2 0 1 80 8 158
2014 CR-05 49 39 8 2 2 0 0 88 4 106
2014 CR-06 33 39 28 0 0 0 0 72 0 18
2011 CR 37 41 11 7 4 0 0 78 11 595
2011 CR-03 36 35 14 9 5 1 0 72 14 128
2011 CR-04 34 43 13 5 5 0 0 77 11 256
2011 CR-05 41 42 8 8 1 0 0 83 9 181
2011 CR-06 37 58 0 0 5 0 0 95 5 19
2008 CR 37 40 11 7 5 0 0 77 12 818
2008 CR-03 24 41 12 15 7 1 0 66 22 208
2008 CR-04 39 39 13 4 5 0 1 78 9 385
2008 CR-05 46 39 7 3 4 0 0 86 7 181
2008 CR-06 38 53 0 9 0 0 0 91 9 34

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 66 24 6 2 1 0 1 91 3 246
2019 CR-03 81 17 0 3 0 0 0 97 3 36
2019 CR-04 64 24 5 3 2 0 2 90 5 111
2019 CR-05 63 26 9 1 0 0 1 90 1 89
2018 CR 67 25 6 1 0 0 0 92 2 220
2018 CR-03 69 24 7 0 0 0 0 93 0 29
2018 CR-04 73 17 7 2 0 0 1 91 2 99
2018 CR-05 59 33 5 1 1 0 0 93 2 81
2017 CR 66 26 4 1 0 0 1 94 1 342
2017 CR-03 67 26 2 1 1 1 1 95 2 82
2017 CR-04 71 23 4 1 0 0 2 96 1 137
2017 CR-05 60 32 6 2 0 0 1 92 2 105
2017 CR-06 67 27 7 0 0 0 0 93 0 15
2014 CR 59 33 6 2 0 0 0 92 2 430
2014 CR-03 65 28 5 1 0 1 0 94 1 141
2014 CR-04 58 36 5 1 0 0 0 94 1 158
2014 CR-05 58 32 8 2 1 0 0 90 3 106
2014 CR-06 44 39 6 11 0 0 0 83 11 18
2011 CR 53 32 11 2 1 0 1 86 3 596
2011 CR-03 63 27 7 2 1 0 2 90 2 128
2011 CR-04 53 31 11 2 2 0 1 85 3 256
2011 CR-05 46 38 12 3 1 0 0 83 4 181
2011 CR-06 42 21 26 5 0 0 5 67 6 19
2008 CR 54 33 9 2 1 0 1 88 3 818
2008 CR-03 58 32 6 1 1 0 1 92 2 207
2008 CR-04 54 33 10 2 1 0 1 87 3 386
2008 CR-05 50 34 12 3 0 0 1 85 3 181
2008 CR-06 56 38 6 0 0 0 0 94 0 34

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 7 16 26 26 22 1 3 50 23 246
2019 CR-03 3 16 30 27 19 0 5 49 20 37
2019 CR-04 7 14 19 27 30 0 4 59 21 111
2019 CR-05 7 18 31 27 15 1 1 43 26 88
2018 CR 5 17 30 27 18 3 1 47 22 220
2018 CR-03 7 17 14 28 24 7 3 58 27 29
2018 CR-04 3 13 31 27 23 1 1 52 16 99
2018 CR-05 5 20 33 28 10 2 1 40 26 81
2017 CR 4 11 25 23 26 2 9 55 17 338
2017 CR-03 6 9 15 25 31 5 9 65 17 80
2017 CR-04 3 11 27 23 24 0 12 54 16 137
2017 CR-05 4 11 29 20 28 1 7 53 16 103
2017 CR-06 7 27 27 27 7 0 7 36 36 15
2014 CR 6 19 30 25 14 1 6 42 26 427
2014 CR-03 7 10 27 32 14 1 7 51 19 139
2014 CR-04 4 21 30 21 15 1 8 39 28 158
2014 CR-05 7 23 30 24 14 1 2 39 30 106
2014 CR-06 6 39 33 6 6 0 11 13 50 18
2011 CR 5 22 27 24 14 2 6 41 30 592
2011 CR-03 6 17 22 24 19 2 9 49 27 127
2011 CR-04 5 25 26 26 11 2 6 40 32 255
2011 CR-05 5 23 31 21 15 2 4 38 30 179
2011 CR-06 11 16 47 11 11 0 5 22 28 19
2008 CR 5 16 28 28 15 2 6 47 22 817
2008 CR-03 5 14 25 28 18 3 8 51 21 207
2008 CR-04 5 17 31 26 15 1 5 44 23 385
2008 CR-05 5 18 25 31 12 1 8 47 25 182
2008 CR-06 0 12 24 45 12 0 6 61 13 33

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 5 11 23 27 29 4 2 59 17 244
2019 CR-03 3 0 22 19 41 11 5 71 3 37
2019 CR-04 5 11 20 28 31 2 4 63 16 110
2019 CR-05 2 17 24 29 25 2 0 55 20 87
2018 CR 3 9 21 29 31 5 3 64 13 219
2018 CR-03 3 3 38 28 21 7 0 52 7 29
2018 CR-04 3 8 19 26 38 3 3 67 12 98
2018 CR-05 4 11 17 32 27 5 4 65 16 81
2017 CR 4 10 20 21 29 6 11 61 16 337
2017 CR-03 2 7 19 21 29 8 14 63 13 80
2017 CR-04 3 10 20 19 29 7 13 60 15 136
2017 CR-05 5 9 19 24 33 4 7 63 15 104
2017 CR-06 7 27 20 27 13 0 7 43 36 15
2014 CR 5 12 24 25 21 6 7 53 20 424
2014 CR-03 6 12 21 24 27 6 4 57 19 139
2014 CR-04 4 15 22 22 20 6 10 50 23 157
2014 CR-05 5 8 29 32 16 5 6 54 14 104
2014 CR-06 22 17 17 22 11 0 11 38 44 18
2011 CR 7 13 21 24 21 5 9 52 23 595
2011 CR-03 9 14 18 17 23 5 13 50 29 128
2011 CR-04 7 11 24 27 18 5 9 52 20 257
2011 CR-05 4 17 22 22 24 3 8 52 23 180
2011 CR-06 17 17 11 28 17 6 6 50 38 18
2008 CR 5 10 19 27 26 6 8 61 17 814
2008 CR-03 7 8 21 26 23 5 10 57 18 207
2008 CR-04 4 10 18 26 29 5 8 62 17 383
2008 CR-05 4 10 17 30 24 7 8 63 17 181
2008 CR-06 3 12 18 39 21 0 6 65 16 33

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 8 12 24 25 20 5 6 51 22 244
2019 CR-03 0 14 19 25 22 6 14 59 17 36
2019 CR-04 11 9 19 25 26 3 6 57 22 110
2019 CR-05 6 14 32 26 15 5 3 44 21 88
2018 CR 8 16 23 21 18 6 7 46 28 219
2018 CR-03 0 14 24 21 17 7 17 50 18 29
2018 CR-04 8 12 21 21 27 5 5 53 23 98
2018 CR-05 10 22 23 22 10 5 7 37 37 81
2017 CR 6 11 23 17 25 7 12 52 20 336
2017 CR-03 3 8 12 14 35 13 17 69 15 78
2017 CR-04 5 7 25 20 24 6 13 54 15 136
2017 CR-05 8 14 26 18 23 4 7 46 25 104
2017 CR-06 13 27 40 7 7 0 7 14 43 15
2014 CR 7 17 26 20 17 3 10 42 28 428
2014 CR-03 7 12 22 20 22 4 13 50 23 140
2014 CR-04 5 20 24 21 17 3 11 44 28 158
2014 CR-05 9 18 35 19 9 4 6 31 30 106
2014 CR-06 11 17 39 6 17 0 11 25 31 18
2011 CR 11 19 22 18 16 5 9 40 35 593
2011 CR-03 8 15 17 19 23 6 13 51 28 126
2011 CR-04 12 17 23 23 12 6 8 40 34 257
2011 CR-05 13 23 24 13 17 2 8 34 40 179
2011 CR-06 5 32 16 16 16 11 5 38 44 19
2008 CR 6 15 25 22 18 5 10 47 24 815
2008 CR-03 3 15 23 22 20 4 13 50 22 207
2008 CR-04 6 12 27 21 20 5 9 48 20 384
2008 CR-05 9 20 23 22 14 4 7 41 33 181
2008 CR-06 3 15 24 42 6 0 9 53 20 33

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 2 8 20 33 31 2 4 68 10 246
2019 CR-03 0 5 16 30 35 3 11 75 6 37
2019 CR-04 2 5 24 31 35 0 4 68 8 110
2019 CR-05 0 11 20 36 28 1 3 67 12 89
2018 CR 3 10 17 38 28 3 2 69 13 218
2018 CR-03 0 10 10 48 24 3 3 78 11 29
2018 CR-04 4 9 15 28 41 1 2 71 14 98
2018 CR-05 2 12 21 42 17 4 1 62 16 81
2017 CR 2 4 17 30 36 3 7 73 8 335
2017 CR-03 1 3 21 15 42 8 10 69 5 79
2017 CR-04 1 4 16 32 35 3 8 76 6 136
2017 CR-05 5 6 16 34 35 0 4 72 11 103
2017 CR-06 0 13 7 47 27 0 7 79 14 15
2014 CR 1 7 25 34 25 1 7 64 9 425
2014 CR-03 1 4 21 33 32 1 8 71 6 138
2014 CR-04 2 7 19 38 24 1 8 69 10 157
2014 CR-05 1 8 31 33 22 3 3 58 9 106
2014 CR-06 0 17 50 11 11 0 11 25 19 18
2011 CR 3 9 28 27 23 2 8 56 14 591
2011 CR-03 4 9 22 19 31 3 12 59 15 126
2011 CR-04 4 8 27 36 19 0 7 59 13 255
2011 CR-05 2 11 33 22 23 1 7 50 14 179
2011 CR-06 5 11 37 26 11 5 5 41 18 19
2008 CR 3 7 22 29 30 2 7 65 10 816
2008 CR-03 1 4 20 27 34 2 11 70 7 207
2008 CR-04 4 8 21 29 30 2 6 65 12 384
2008 CR-05 2 8 25 32 25 1 6 62 11 182
2008 CR-06 3 0 24 36 27 3 6 70 3 33

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 4 12 21 30 27 1 4 61 17 246
2019 CR-03 5 3 14 35 38 0 5 77 9 37
2019 CR-04 4 14 18 27 30 1 6 62 19 110
2019 CR-05 2 15 26 33 21 1 2 56 17 89
2018 CR 6 9 24 26 28 1 6 58 16 218
2018 CR-03 7 7 28 28 24 0 7 56 15 29
2018 CR-04 6 10 21 24 34 0 4 61 17 98
2018 CR-05 5 10 24 28 21 3 10 56 17 80
2017 CR 5 8 22 24 29 2 10 60 15 337
2017 CR-03 5 10 16 18 35 6 9 63 18 79
2017 CR-04 4 5 20 29 28 1 13 66 11 136
2017 CR-05 5 6 30 23 28 1 8 56 12 104
2017 CR-06 7 40 20 20 7 0 7 29 50 15
2014 CR 5 14 22 28 21 3 7 54 21 429
2014 CR-03 5 11 23 22 26 4 9 55 19 141
2014 CR-04 5 15 18 30 20 3 9 57 23 158
2014 CR-05 4 13 25 34 17 3 4 55 18 106
2014 CR-06 17 22 28 6 17 0 11 25 44 18
2011 CR 7 15 22 25 18 2 10 49 25 593
2011 CR-03 6 13 20 19 27 2 13 54 23 127
2011 CR-04 7 13 21 32 16 2 7 53 23 256
2011 CR-05 6 19 26 20 17 2 10 42 28 179
2011 CR-06 26 21 21 11 16 0 5 28 50 19
2008 CR 4 10 22 28 27 2 7 60 16 813
2008 CR-03 4 8 17 26 33 3 9 67 14 206
2008 CR-04 4 11 22 26 29 2 6 59 16 383
2008 CR-05 6 8 27 33 20 0 7 57 15 181
2008 CR-06 0 24 15 33 15 6 6 55 28 33

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 7 17 17 25 24 4 5 54 27 245
2019 CR-03 3 6 17 22 33 8 11 69 10 36
2019 CR-04 6 18 15 21 31 3 5 56 27 110
2019 CR-05 9 20 20 29 16 4 1 48 31 89
2018 CR 8 16 19 26 22 5 4 53 26 218
2018 CR-03 3 14 28 21 24 3 7 50 19 29
2018 CR-04 7 13 18 23 31 4 3 58 22 98
2018 CR-05 9 20 18 33 10 6 5 48 32 80
2017 CR 11 11 20 19 24 6 9 50 26 335
2017 CR-03 11 10 19 17 29 8 6 54 25 80
2017 CR-04 11 7 23 16 26 7 9 51 22 137
2017 CR-05 8 11 22 26 21 3 10 53 22 101
2017 CR-06 20 60 0 13 0 0 7 14 86 15
2014 CR 8 18 17 24 19 6 8 50 30 428
2014 CR-03 11 18 11 22 24 7 6 53 34 140
2014 CR-04 5 18 18 22 22 4 11 52 27 158
2014 CR-05 6 17 19 32 13 6 8 52 26 106
2014 CR-06 28 17 33 0 6 11 6 7 53 18
2011 CR 10 15 20 20 17 7 11 46 30 593
2011 CR-03 10 13 17 18 21 8 12 49 30 126
2011 CR-04 9 12 20 23 16 9 11 49 26 257
2011 CR-05 8 21 21 19 17 4 9 42 34 179
2011 CR-06 32 16 16 11 11 11 5 25 56 19
2008 CR 10 15 21 20 18 6 10 45 30 816
2008 CR-03 9 12 18 22 20 7 12 52 26 207
2008 CR-04 9 16 20 18 21 7 9 47 29 384
2008 CR-05 11 18 26 19 15 3 9 38 32 182
2008 CR-06 21 18 24 21 6 3 6 30 43 33

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 5 15 25 25 21 4 6 51 22 246
2019 CR-03 0 11 16 30 27 5 11 68 13 37
2019 CR-04 4 14 28 22 24 4 5 50 19 110
2019 CR-05 6 18 26 28 17 2 3 48 25 89
2018 CR 6 13 25 22 21 6 6 49 22 219
2018 CR-03 0 3 17 34 31 3 10 76 4 29
2018 CR-04 6 10 22 22 28 6 5 56 18 98
2018 CR-05 7 20 30 17 11 9 6 33 32 81
2017 CR 6 8 23 18 28 6 11 55 17 336
2017 CR-03 4 6 14 23 29 8 16 68 13 79
2017 CR-04 4 7 29 13 27 7 12 50 15 136
2017 CR-05 9 8 20 22 32 4 6 59 18 104
2017 CR-06 20 27 40 0 0 7 7 0 54 15
2014 CR 4 13 27 23 19 5 9 48 20 427
2014 CR-03 4 11 24 23 21 6 11 53 19 140
2014 CR-04 4 15 24 22 21 4 10 50 23 157
2014 CR-05 3 11 34 26 12 7 7 45 16 106
2014 CR-06 11 11 33 17 17 0 11 38 25 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 3 9 27 36 20 2 3 59 13 247
2019 CR-03 0 5 30 49 14 0 3 64 6 37
2019 CR-04 3 7 22 38 24 2 5 66 11 111
2019 CR-05 4 13 30 30 20 1 0 51 18 89
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 67 18 5 6 2 1 2 87 8 245
2019 CR-03 64 19 3 6 3 3 3 88 9 36
2019 CR-04 70 14 6 5 1 0 5 88 6 111
2019 CR-05 66 20 5 6 2 1 0 87 8 88
2017 CR 65 20 6 3 1 1 3 89 5 341
2017 CR-03 62 24 5 0 2 2 4 92 3 82
2017 CR-04 66 17 7 4 1 0 5 88 5 136
2017 CR-05 66 19 9 5 1 0 1 86 6 105
2017 CR-06 67 33 0 0 0 0 0 100 0 15
2014 CR 67 19 5 4 2 0 3 89 6 430
2014 CR-03 64 18 8 3 2 0 6 87 5 141
2014 CR-04 70 18 4 3 2 0 3 91 5 158
2014 CR-05 70 20 6 3 2 0 0 90 5 106
2014 CR-06 67 17 0 17 0 0 0 83 17 18
2011 CR 61 19 6 6 2 0 5 84 9 592
2011 CR-03 67 13 5 5 1 0 8 87 7 128
2011 CR-04 59 22 5 6 2 0 4 85 9 256
2011 CR-05 60 19 7 8 3 0 3 81 11 177
2011 CR-06 63 21 11 5 0 0 0 84 5 19
2008 CR 65 15 6 5 4 1 4 84 9 817
2008 CR-03 62 14 7 4 3 1 9 84 9 208
2008 CR-04 67 16 5 4 5 1 3 85 10 386
2008 CR-05 64 15 9 7 3 1 2 81 10 179
2008 CR-06 65 26 3 6 0 0 0 91 6 34

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 30 17 4 6 5 3 71 11 245
2019 CR-03 32 32 14 0 5 8 8 77 6 37
2019 CR-04 36 28 20 5 5 5 3 69 10 111
2019 CR-05 36 31 15 6 6 5 2 72 12 87
2018 CR 29 31 15 9 4 6 5 68 15 219
2018 CR-03 34 10 28 24 0 3 0 46 25 29
2018 CR-04 33 31 12 8 5 6 5 71 15 98
2018 CR-05 21 40 14 6 5 6 9 71 13 81
2017 CR 34 29 14 7 5 6 4 71 13 339
2017 CR-03 32 26 11 10 10 6 5 65 22 81
2017 CR-04 34 28 19 7 3 6 4 68 11 136
2017 CR-05 37 34 9 4 3 9 5 82 8 104
2017 CR-06 27 33 13 13 13 0 0 60 27 15
2014 CR 32 27 16 7 8 6 4 65 17 429
2014 CR-03 20 29 15 9 13 8 6 57 26 140
2014 CR-04 39 25 15 6 7 3 4 69 14 158
2014 CR-05 37 29 17 7 4 5 2 71 11 106
2014 CR-06 39 17 11 6 17 11 0 63 25 18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 49 25 11 8 5 2 1 76 13 245
2019 CR-03 51 30 5 11 0 3 0 83 11 37
2019 CR-04 51 25 11 4 5 2 2 79 9 111
2019 CR-05 45 22 13 13 6 2 0 69 19 88
2018 CR 44 34 7 7 7 1 0 78 15 220
2018 CR-03 45 24 10 7 14 0 0 69 21 29
2018 CR-04 49 30 6 7 5 1 1 81 12 99
2018 CR-05 36 41 6 7 9 1 0 78 16 81
2017 CR 50 27 9 6 7 1 1 78 13 340
2017 CR-03 48 15 17 6 10 2 1 65 17 81
2017 CR-04 49 29 7 8 6 1 1 78 14 136
2017 CR-05 54 32 6 4 4 0 0 87 8 105
2017 CR-06 40 40 7 0 13 0 0 80 13 15
2014 CR 45 27 11 7 7 2 1 74 15 430
2014 CR-03 35 30 13 11 9 1 1 67 20 141
2014 CR-04 51 23 9 5 8 4 1 77 13 158
2014 CR-05 51 30 9 6 3 1 0 82 9 106
2014 CR-06 50 17 17 0 17 0 0 67 17 18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 56 27 9 4 4 0 0 83 8 244
2019 CR-03 65 22 8 3 3 0 0 86 5 37
2019 CR-04 56 24 11 6 3 0 1 81 8 109
2019 CR-05 52 33 8 3 3 0 0 85 7 88
2018 CR 58 32 2 5 1 0 0 91 7 219
2018 CR-03 54 32 7 7 0 0 0 86 7 28
2018 CR-04 62 31 1 4 2 0 0 93 6 99
2018 CR-05 56 32 2 7 1 1 0 89 9 81
2017 CR 51 33 7 6 3 0 0 84 9 341
2017 CR-03 39 35 10 10 6 0 0 74 16 82
2017 CR-04 53 32 8 4 1 0 1 86 6 137
2017 CR-05 60 29 5 5 2 0 0 88 7 104
2017 CR-06 27 53 7 13 0 0 0 80 13 15
2014 CR 43 37 10 6 3 0 1 80 10 430
2014 CR-03 31 39 13 10 7 0 1 70 17 141
2014 CR-04 53 29 11 4 1 0 1 83 6 158
2014 CR-05 49 39 7 5 1 0 0 88 6 106
2014 CR-06 39 50 0 0 11 0 0 89 11 18

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 44 33 13 4 3 2 2 80 7 246
2019 CR-03 43 43 5 0 0 5 3 94 0 37
2019 CR-04 44 32 14 5 2 1 3 79 7 111
2019 CR-05 45 30 13 6 3 3 0 78 9 88
2018 CR 43 34 13 3 4 2 1 79 8 220
2018 CR-03 34 28 24 0 10 3 0 64 11 29
2018 CR-04 48 30 11 3 4 1 2 81 7 99
2018 CR-05 37 42 10 5 2 4 0 82 8 81
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 27 21 6 4 1 11 65 11 247
2019 CR-03 24 30 19 3 3 3 19 69 7 37
2019 CR-04 29 27 23 7 3 0 12 63 11 111
2019 CR-05 35 27 20 4 6 1 7 67 11 89

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 29 13 7 5 0 1 74 12 247
2019 CR-03 43 35 5 8 5 3 0 81 14 37
2019 CR-04 47 25 13 10 4 0 2 73 14 111
2019 CR-05 43 33 13 4 6 0 1 76 10 89
2018 CR 51 30 8 5 4 1 1 82 10 220
2018 CR-03 45 28 14 7 7 0 0 72 14 29
2018 CR-04 56 25 8 3 6 0 2 82 9 99
2018 CR-05 49 36 6 5 1 2 0 87 6 81
2017 CR 48 32 9 6 4 1 0 81 9 342
2017 CR-03 44 28 12 7 6 2 0 74 14 82
2017 CR-04 50 31 9 6 3 0 1 82 9 137
2017 CR-05 52 32 8 4 2 2 0 86 6 105
2017 CR-06 27 47 13 7 7 0 0 73 13 15
2014 CR 42 36 10 7 4 0 1 78 12 431
2014 CR-03 37 38 10 9 6 0 1 76 14 141
2014 CR-04 43 34 12 5 4 0 2 78 10 158
2014 CR-05 49 34 7 9 1 0 0 82 10 107
2014 CR-06 28 44 11 11 6 0 0 72 17 18
2011 CR 45 31 11 6 6 1 1 77 12 597
2011 CR-03 49 22 14 5 9 0 1 72 14 128
2011 CR-04 40 38 11 5 5 1 1 79 10 257
2011 CR-05 46 29 11 8 4 1 1 76 13 181
2011 CR-06 47 26 11 0 11 0 5 78 11 19
2008 CR 42 31 11 8 6 1 1 74 14 818
2008 CR-03 43 31 13 6 5 1 0 75 12 208
2008 CR-04 41 29 11 10 6 1 1 71 17 385
2008 CR-05 47 34 8 6 5 0 0 81 11 181
2008 CR-06 29 32 12 12 12 0 3 64 24 34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 22 12 7 3 3 0 77 10 245
2019 CR-03 57 24 5 3 0 11 0 91 3 37
2019 CR-04 50 23 15 7 3 1 1 75 10 109
2019 CR-05 53 21 11 9 3 2 0 76 13 89
2018 CR 55 25 7 6 3 2 2 83 10 220
2018 CR-03 52 24 14 7 3 0 0 76 10 29
2018 CR-04 59 22 8 4 4 0 3 83 8 99
2018 CR-05 52 27 5 7 2 5 1 84 11 81
2017 CR 54 26 9 4 3 3 1 83 7 342
2017 CR-03 47 26 11 5 2 6 2 80 8 82
2017 CR-04 55 23 11 5 4 1 1 80 9 137
2017 CR-05 60 30 6 0 2 2 1 92 2 105
2017 CR-06 33 33 13 7 13 0 0 67 20 15
2014 CR 45 33 12 4 3 2 1 80 7 431
2014 CR-03 42 28 17 6 5 2 1 72 11 141
2014 CR-04 42 35 12 2 4 2 3 81 6 158
2014 CR-05 49 36 7 4 1 2 1 88 5 107
2014 CR-06 67 11 11 6 6 0 0 78 11 18
2011 CR 46 28 10 6 4 4 2 79 11 597
2011 CR-03 52 25 6 5 6 3 2 82 12 128
2011 CR-04 44 32 10 6 3 4 1 80 9 257
2011 CR-05 45 27 10 7 4 5 2 78 12 181
2011 CR-06 32 21 26 5 11 5 0 56 17 19
2008 CR 49 25 12 5 6 2 1 76 12 819
2008 CR-03 46 29 12 3 7 3 0 78 10 208
2008 CR-04 51 22 11 6 8 2 1 75 14 385
2008 CR-05 49 26 13 7 3 2 1 77 10 182
2008 CR-06 47 26 18 9 0 0 0 74 9 34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 49 27 10 9 3 1 1 77 12 245
2019 CR-03 51 27 0 8 3 5 5 88 12 37
2019 CR-04 50 26 12 8 2 1 1 78 10 109
2019 CR-05 46 28 11 10 4 0 0 74 15 89
2018 CR 53 29 8 5 3 1 0 83 9 219
2018 CR-03 38 34 14 7 3 3 0 75 11 29
2018 CR-04 63 25 6 2 4 0 0 88 6 99
2018 CR-05 46 34 8 9 3 1 0 81 11 80
2017 CR 54 27 8 6 4 0 0 81 11 342
2017 CR-03 45 23 13 9 9 1 0 69 17 82
2017 CR-04 57 24 9 7 2 0 1 82 9 137
2017 CR-05 59 32 4 3 3 0 0 90 6 105
2017 CR-06 33 33 7 13 13 0 0 67 27 15
2014 CR 43 36 10 7 4 0 1 79 11 430
2014 CR-03 35 37 13 7 6 1 1 73 14 141
2014 CR-04 44 37 9 7 3 1 1 81 10 158
2014 CR-05 51 32 7 8 2 0 1 84 10 106
2014 CR-06 50 22 11 11 6 0 0 72 17 18
2011 CR 47 30 9 8 5 1 0 78 13 596
2011 CR-03 49 25 9 9 8 0 0 74 17 128
2011 CR-04 47 33 9 5 4 1 0 81 10 257
2011 CR-05 44 29 11 9 4 2 1 75 14 180
2011 CR-06 42 32 5 16 5 0 0 74 21 19
2008 CR 46 29 10 7 6 1 1 76 14 819
2008 CR-03 47 29 11 7 6 1 0 76 13 208
2008 CR-04 46 28 8 7 9 1 1 76 16 385
2008 CR-05 45 33 10 9 3 0 1 78 12 182
2008 CR-06 44 21 21 9 3 0 3 67 12 34

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 82 13 1 2 1 0 0 95 3 246
2019 CR-03 89 8 3 0 0 0 0 97 0 37
2019 CR-04 80 14 2 2 2 0 1 94 4 110
2019 CR-05 83 13 0 2 0 1 0 98 2 89
2017 CR 84 9 4 1 0 0 1 94 1 340
2017 CR-03 84 9 5 1 0 1 0 94 1 81
2017 CR-04 85 9 4 1 0 0 1 96 1 137
2017 CR-05 86 8 4 2 1 0 0 93 3 104
2017 CR-06 73 20 7 0 0 0 0 93 0 15
2014 CR 77 16 2 1 2 0 1 94 3 431
2014 CR-03 73 18 4 1 2 1 1 93 4 141
2014 CR-04 79 15 1 1 3 0 1 96 3 158
2014 CR-05 80 15 2 1 1 1 0 96 2 107
2014 CR-06 78 11 6 0 6 0 0 89 6 18
2011 CR 77 13 4 3 2 0 2 91 5 595
2011 CR-03 78 15 2 0 2 0 2 95 2 128
2011 CR-04 75 13 4 5 2 0 2 90 6 256
2011 CR-05 79 9 6 2 1 1 1 90 3 180
2011 CR-06 74 21 0 5 0 0 0 95 5 19
2008 CR 80 10 3 3 3 0 0 91 6 813
2008 CR-03 78 9 5 2 3 1 1 90 5 206
2008 CR-04 83 8 2 4 3 1 0 91 7 383
2008 CR-05 77 14 2 3 4 0 1 92 7 180
2008 CR-06 82 15 3 0 0 0 0 97 0 34

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 56 19 7 5 5 2 6 82 11 247
2019 CR-03 57 22 0 0 5 5 11 94 6 37
2019 CR-04 53 19 8 8 5 1 6 78 14 111
2019 CR-05 61 19 8 3 4 1 3 84 8 89
2017 CR 58 17 6 4 3 4 7 84 8 340
2017 CR-03 54 16 2 4 6 5 12 85 12 81
2017 CR-04 54 19 7 5 3 5 7 83 9 137
2017 CR-05 67 13 9 4 0 4 3 87 4 104
2017 CR-06 53 20 7 0 13 0 7 79 14 15
2014 CR 51 26 7 2 4 4 7 85 7 431
2014 CR-03 40 28 9 4 6 5 9 79 11 141
2014 CR-04 51 25 9 0 4 3 8 85 5 158
2014 CR-05 67 19 4 4 1 3 3 91 5 107
2014 CR-06 56 28 6 0 0 6 6 94 0 18
2011 CR 50 24 7 5 5 2 7 81 11 595
2011 CR-03 44 16 9 7 12 0 13 68 22 127
2011 CR-04 52 26 8 4 3 2 6 84 8 257
2011 CR-05 53 27 5 6 2 2 5 86 9 180
2011 CR-06 68 16 0 5 5 0 5 89 11 19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 57 21 10 5 3 2 1 81 8 247
2019 CR-03 46 32 8 3 3 5 3 85 6 37
2019 CR-04 57 17 13 8 2 3 1 77 10 111
2019 CR-05 64 20 8 2 4 1 0 85 7 89
2018 CR 59 26 8 3 3 1 0 86 7 218
2018 CR-03 45 31 17 3 3 0 0 76 7 29
2018 CR-04 67 19 7 3 3 0 0 87 6 98
2018 CR-05 53 30 6 4 4 4 0 86 8 80
2017 CR 60 21 12 3 3 1 0 82 6 342
2017 CR-03 55 24 12 5 4 0 0 79 9 82
2017 CR-04 61 16 16 3 4 1 0 77 7 137
2017 CR-05 68 23 6 1 2 1 0 91 3 105
2017 CR-06 40 33 20 7 0 0 0 73 7 15

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 50 27 11 6 6 0 0 77 12 247
2019 CR-03 54 32 8 3 3 0 0 86 5 37
2019 CR-04 48 26 12 6 7 0 1 75 14 111
2019 CR-05 53 25 10 8 4 0 0 78 12 89
2018 CR 55 24 10 6 5 0 0 80 11 219
2018 CR-03 41 28 17 7 7 0 0 69 14 29
2018 CR-04 61 19 9 6 5 0 0 80 11 99
2018 CR-05 53 30 8 5 4 1 0 84 9 80
2017 CR 58 23 8 6 4 1 0 82 10 340
2017 CR-03 51 27 6 13 2 0 0 78 16 82
2017 CR-04 58 21 9 4 7 1 0 81 10 137
2017 CR-05 66 21 7 4 2 0 0 87 6 103
2017 CR-06 40 27 27 0 7 0 0 67 7 15
2014 CR 50 29 10 7 4 0 0 79 11 430
2014 CR-03 41 32 9 10 8 0 0 73 18 141
2014 CR-04 52 28 9 6 4 1 1 81 10 157
2014 CR-05 59 25 10 4 2 0 0 84 6 107
2014 CR-06 56 22 17 6 0 0 0 78 6 18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 40 50 0 0 10 0 0 90 10 10
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 46 26 15 4 2 6 0 77 7 246
2019 CR-03 49 22 27 0 0 3 0 72 0 37
2019 CR-04 43 27 12 5 3 9 1 78 9 110
2019 CR-05 48 28 13 4 2 3 0 79 7 89
2018 CR 41 30 10 9 4 7 0 76 13 219
2018 CR-03 39 21 14 14 7 4 0 63 22 28
2018 CR-04 41 30 9 8 4 6 1 77 13 99
2018 CR-05 42 32 9 6 2 9 0 81 9 81
2017 CR 40 30 14 3 3 8 0 77 7 339
2017 CR-03 30 38 11 4 9 9 0 74 14 81
2017 CR-04 42 27 20 2 0 9 0 76 2 137
2017 CR-05 50 30 10 3 2 6 0 85 5 104
2017 CR-06 27 27 20 13 13 0 0 53 27 15
2014 CR 37 33 14 6 2 8 1 76 9 430
2014 CR-03 38 32 13 6 2 8 1 77 9 141
2014 CR-04 39 32 10 6 3 9 1 78 10 158
2014 CR-05 38 35 16 6 0 6 0 77 6 106
2014 CR-06 22 39 22 11 6 0 0 61 17 18
2011 CR 30 26 20 5 5 13 1 65 12 592
2011 CR-03 28 27 14 6 8 17 1 67 16 127
2011 CR-04 28 27 23 4 5 12 2 63 10 254
2011 CR-05 34 25 21 7 2 11 0 67 10 180
2011 CR-06 16 26 26 11 11 11 0 47 24 19

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 38 32 15 8 4 3 1 73 12 247
2019 CR-03 46 27 19 8 0 0 0 73 8 37
2019 CR-04 41 26 12 10 4 6 1 73 15 111
2019 CR-05 33 42 17 4 4 0 0 74 9 89
2018 CR 41 32 12 7 5 2 1 75 13 219
2018 CR-03 48 17 21 10 3 0 0 66 14 29
2018 CR-04 42 31 11 6 7 1 1 75 13 99
2018 CR-05 39 36 9 6 5 4 1 79 12 80
2017 CR 41 30 16 5 5 3 0 73 11 342
2017 CR-03 34 30 15 7 6 7 0 70 14 82
2017 CR-04 42 26 24 4 2 2 0 69 6 137
2017 CR-05 45 36 6 6 6 2 0 83 12 105
2017 CR-06 33 20 20 7 20 0 0 53 27 15
2014 CR 36 34 15 6 5 4 0 73 11 430
2014 CR-03 35 37 14 5 4 4 1 76 10 141
2014 CR-04 40 28 15 5 6 6 0 72 11 158
2014 CR-05 33 40 15 8 3 2 0 74 11 106
2014 CR-06 22 33 17 17 11 0 0 56 28 18
2011 CR 31 27 18 10 7 6 1 61 19 593
2011 CR-03 30 23 16 13 10 6 2 58 25 128
2011 CR-04 30 28 20 9 8 4 1 60 18 254
2011 CR-05 32 27 19 11 5 7 0 63 17 180
2011 CR-06 21 37 11 16 5 11 0 65 24 19
2008 CR 35 33 15 6 6 6 1 72 12 820
2008 CR-03 32 32 14 7 7 7 1 70 15 208
2008 CR-04 35 33 14 5 5 7 0 73 11 386
2008 CR-05 37 32 15 6 6 3 1 72 13 181
2008 CR-06 29 43 17 6 0 6 0 76 6 35

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 28 21 7 3 9 1 65 12 243
2019 CR-03 25 36 25 6 0 8 0 67 6 36
2019 CR-04 33 19 20 10 5 12 2 60 17 110
2019 CR-05 29 38 21 2 3 7 0 72 6 87
2018 CR 32 29 16 8 4 10 1 69 13 219
2018 CR-03 28 31 24 3 7 7 0 63 11 29
2018 CR-04 37 25 16 10 2 8 1 69 13 99
2018 CR-05 28 33 14 5 5 14 3 72 12 80
2017 CR 29 34 14 7 5 10 0 71 14 342
2017 CR-03 23 37 12 6 9 14 0 69 17 82
2017 CR-04 28 32 19 9 2 9 0 67 12 137
2017 CR-05 35 38 9 5 6 8 0 79 11 105
2017 CR-06 33 20 27 7 13 0 0 53 20 15
2014 CR 29 32 17 6 5 11 1 69 12 428
2014 CR-03 27 31 18 4 6 13 1 67 11 141
2014 CR-04 31 29 17 6 5 12 0 69 12 156
2014 CR-05 31 37 16 6 3 7 1 73 9 106
2014 CR-06 17 33 17 22 11 0 0 50 33 18
2011 CR 22 28 20 9 6 14 1 58 18 595
2011 CR-03 20 23 22 6 12 16 1 52 22 128
2011 CR-04 24 28 20 9 5 13 1 61 16 255
2011 CR-05 21 29 21 11 4 13 0 58 18 181
2011 CR-06 11 42 21 5 11 11 0 59 18 19
2008 CR 23 33 15 9 5 13 1 66 16 813
2008 CR-03 18 33 14 12 5 16 2 63 20 208
2008 CR-04 27 33 13 8 5 14 0 70 15 381
2008 CR-05 21 34 21 9 4 9 2 61 15 179
2008 CR-06 17 37 20 11 3 11 0 61 16 35

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 33 26 21 10 5 4 1 62 15 243
2019 CR-03 43 17 31 6 0 3 0 62 6 35
2019 CR-04 32 25 22 9 6 5 1 60 17 110
2019 CR-05 31 31 18 13 5 3 0 64 18 88
2018 CR 25 39 15 12 5 4 0 67 18 220
2018 CR-03 21 41 14 10 10 3 0 64 21 29
2018 CR-04 28 37 11 13 6 3 1 68 20 99
2018 CR-05 21 42 19 11 2 5 0 66 14 81
2017 CR 29 33 15 11 6 7 0 66 18 341
2017 CR-03 27 28 16 12 10 7 0 59 24 82
2017 CR-04 27 29 17 15 3 9 0 62 19 137
2017 CR-05 34 41 11 4 7 3 0 77 11 105
2017 CR-06 20 40 13 13 13 0 0 60 27 15
2014 CR 27 33 18 9 6 6 1 64 16 430
2014 CR-03 26 33 21 6 8 6 0 62 15 141
2014 CR-04 32 29 16 10 6 6 1 65 17 158
2014 CR-05 27 38 15 10 4 5 1 69 15 106
2014 CR-06 17 39 17 11 17 0 0 56 28 18
2011 CR 22 33 17 13 7 7 1 59 22 592
2011 CR-03 24 31 15 11 12 7 0 60 24 128
2011 CR-04 21 32 21 12 7 5 1 57 21 255
2011 CR-05 20 38 14 16 4 8 1 63 21 178
2011 CR-06 16 26 16 21 16 5 0 44 39 19
2008 CR 25 34 15 12 5 7 1 64 19 820
2008 CR-03 23 31 17 12 7 9 1 60 21 208
2008 CR-04 28 33 14 12 5 8 1 66 19 385
2008 CR-05 24 39 15 15 2 5 0 66 18 182
2008 CR-06 17 46 11 9 14 3 0 65 24 35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 67 17 9 1 1 6 0 89 2 247
2019 CR-03 76 8 5 0 3 8 0 91 3 37
2019 CR-04 61 18 13 1 0 6 1 85 1 111
2019 CR-05 70 18 6 1 1 4 0 92 2 89
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 42 40 10 3 2 2 1 84 6 247
2019 CR-03 49 32 16 0 0 0 3 83 0 37
2019 CR-04 41 41 10 3 3 2 1 84 6 111
2019 CR-05 43 40 7 6 2 2 0 85 8 89
2018 CR 38 42 13 4 1 2 0 82 5 219
2018 CR-03 41 24 21 7 7 0 0 66 14 29
2018 CR-04 42 43 10 2 1 2 0 86 3 98
2018 CR-05 35 46 11 5 0 4 0 83 5 81
2017 CR 37 40 14 6 2 2 0 78 8 340
2017 CR-03 29 39 17 10 2 3 0 70 13 82
2017 CR-04 39 39 15 4 0 2 1 80 5 137
2017 CR-05 43 39 9 7 3 0 0 82 10 104
2017 CR-06 14 64 14 0 7 0 0 79 7 14
2014 CR 32 43 14 5 2 3 0 79 7 431
2014 CR-03 27 42 17 8 1 6 0 73 9 141
2014 CR-04 33 44 13 4 3 2 1 79 8 158
2014 CR-05 37 45 15 2 0 1 0 83 2 107
2014 CR-06 44 39 6 6 6 0 0 83 11 18
2011 CR 30 36 21 5 4 3 1 69 9 593
2011 CR-03 32 35 13 5 7 6 2 73 13 128
2011 CR-04 27 36 25 5 3 4 0 66 8 255
2011 CR-05 34 36 20 5 3 1 0 71 8 179
2011 CR-06 21 47 21 11 0 0 0 68 11 19

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 34 21 8 4 2 1 66 12 245
2019 CR-03 35 38 19 3 3 3 0 75 6 37
2019 CR-04 32 35 18 9 4 2 1 68 13 110
2019 CR-05 26 32 26 9 5 2 0 59 14 88

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 37 33 12 9 5 2 2 73 14 247
2019 CR-03 46 32 16 3 0 3 0 81 3 37
2019 CR-04 31 32 13 11 7 2 5 67 19 111
2019 CR-05 42 34 10 8 3 2 1 78 12 89
2018 CR 39 36 10 6 3 6 0 80 10 219
2018 CR-03 45 24 14 3 3 10 0 77 8 29
2018 CR-04 44 31 7 7 4 5 1 81 12 99
2018 CR-05 29 45 11 6 1 8 0 80 8 80
2017 CR 39 34 12 7 4 3 2 76 12 338
2017 CR-03 40 33 9 9 5 4 1 77 14 82
2017 CR-04 36 36 15 6 3 2 2 75 9 135
2017 CR-05 41 32 9 8 6 3 2 77 14 104
2017 CR-06 36 43 21 0 0 0 0 79 0 14
2014 CR 36 36 13 6 2 5 1 77 8 430
2014 CR-03 33 34 16 4 4 7 1 73 9 140
2014 CR-04 38 36 13 4 2 5 2 79 7 157
2014 CR-05 39 37 10 9 0 4 1 80 10 108
2014 CR-06 33 50 11 0 6 0 0 83 6 18
2011 CR 39 31 11 8 4 5 2 75 13 594
2011 CR-03 44 24 6 12 5 8 2 75 18 126
2011 CR-04 36 35 13 7 4 5 0 75 12 256
2011 CR-05 40 29 14 7 3 4 3 74 10 181
2011 CR-06 42 32 11 11 5 0 0 74 16 19
2008 CR 36 32 11 9 5 6 2 73 15 819
2008 CR-03 33 34 13 8 5 5 1 72 14 208
2008 CR-04 35 30 11 11 5 6 1 70 18 385
2008 CR-05 40 36 8 7 3 4 3 82 10 181
2008 CR-06 51 23 20 3 0 3 0 76 3 35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 34 20 2 3 2 1 75 5 247
2019 CR-03 43 35 16 0 0 3 3 83 0 37
2019 CR-04 38 33 19 4 5 1 1 72 8 111
2019 CR-05 39 35 22 0 1 2 0 76 1 89
2018 CR 38 39 11 5 2 5 0 81 8 218
2018 CR-03 39 36 14 7 0 4 0 78 7 28
2018 CR-04 41 35 8 6 3 6 0 82 10 99
2018 CR-05 35 42 12 4 2 5 0 81 6 81

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 27 25 18 8 11 10 1 58 21 246
2019 CR-03 24 24 30 5 3 14 0 56 9 37
2019 CR-04 32 24 17 7 10 8 2 62 19 110
2019 CR-05 22 26 16 11 13 11 0 54 28 89
2018 CR 25 29 19 10 9 7 1 59 20 219
2018 CR-03 21 17 28 10 10 14 0 44 24 29
2018 CR-04 31 30 13 9 9 6 1 66 20 99
2018 CR-05 19 33 21 11 8 8 1 56 21 80
2017 CR 21 27 14 14 10 11 4 56 28 340
2017 CR-03 16 22 10 16 13 14 10 49 38 82
2017 CR-04 20 28 18 13 8 10 4 55 25 137
2017 CR-05 24 33 12 12 7 11 2 65 21 104
2017 CR-06 29 14 7 21 29 0 0 43 50 14
2014 CR 16 24 16 13 13 13 4 49 31 431
2014 CR-03 17 23 16 16 12 14 2 47 34 141
2014 CR-04 16 25 13 10 17 13 5 51 33 157
2014 CR-05 17 22 21 14 7 14 5 48 26 108
2014 CR-06 17 44 11 6 22 0 0 61 28 18
2011 CR 19 22 17 11 14 12 5 50 30 593
2011 CR-03 21 20 12 9 19 13 7 51 34 128
2011 CR-04 17 25 18 11 13 13 3 50 28 254
2011 CR-05 19 21 18 14 11 10 6 48 30 180
2011 CR-06 11 26 26 0 21 11 5 44 25 19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 29 32 17 12 6 2 0 63 19 243
2019 CR-03 33 19 33 8 3 3 0 54 11 36
2019 CR-04 34 28 17 13 6 3 1 64 19 109
2019 CR-05 24 41 13 13 8 2 0 66 21 88
2018 CR 24 30 23 11 7 3 1 57 19 219
2018 CR-03 21 14 31 21 7 3 3 37 30 29
2018 CR-04 26 34 17 11 8 2 1 63 20 99
2018 CR-05 23 33 26 8 6 4 1 58 14 80
2017 CR 30 31 14 10 9 5 1 65 20 341
2017 CR-03 30 24 10 7 17 9 2 62 27 82
2017 CR-04 23 38 14 12 6 7 1 65 20 137
2017 CR-05 41 29 15 9 5 1 0 71 14 104
2017 CR-06 13 27 20 13 27 0 0 40 40 15
2014 CR 26 31 16 13 9 4 1 61 22 432
2014 CR-03 21 27 19 15 13 6 0 50 29 141
2014 CR-04 26 34 15 10 9 4 1 63 21 158
2014 CR-05 33 33 15 13 4 1 1 68 17 108
2014 CR-06 39 33 11 6 11 0 0 72 17 18
2011 CR 28 29 16 9 13 3 2 60 23 595
2011 CR-03 23 24 14 9 23 3 4 50 34 128
2011 CR-04 27 29 18 11 11 4 2 58 23 256
2011 CR-05 33 32 17 8 8 2 1 66 16 180
2011 CR-06 26 42 16 5 11 0 0 68 16 19
2008 CR 26 34 17 9 10 3 1 63 20 817
2008 CR-03 15 29 21 13 16 3 2 47 31 207
2008 CR-04 30 33 14 10 9 4 1 65 20 385
2008 CR-05 34 39 14 6 6 1 1 74 12 181
2008 CR-06 21 50 26 0 3 0 0 71 3 34

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 20 31 17 10 15 4 2 55 27 247
2019 CR-03 22 22 24 5 11 14 3 52 19 37
2019 CR-04 18 32 19 10 17 1 3 52 28 111
2019 CR-05 22 34 13 10 15 4 1 60 26 89
2018 CR 18 26 18 16 15 5 1 47 34 220
2018 CR-03 14 24 21 17 17 7 0 41 37 29
2018 CR-04 19 24 15 18 18 5 0 46 38 99
2018 CR-05 20 27 21 16 12 4 0 49 29 81
2017 CR 21 25 16 12 20 5 1 49 34 341
2017 CR-03 25 20 12 7 25 8 4 50 36 81
2017 CR-04 15 26 16 14 22 6 1 44 39 137
2017 CR-05 29 27 19 13 10 2 0 56 24 105
2017 CR-06 7 27 7 20 40 0 0 33 60 15
2014 CR 14 26 17 16 21 4 3 43 39 432
2014 CR-03 13 18 20 18 23 6 3 34 44 141
2014 CR-04 13 25 14 17 23 5 3 42 43 158
2014 CR-05 19 35 17 11 16 1 2 55 28 108
2014 CR-06 17 39 22 6 17 0 0 56 22 18
2011 CR 15 18 16 19 26 3 4 35 47 594
2011 CR-03 13 14 16 13 34 6 6 30 52 127
2011 CR-04 17 16 17 20 25 2 2 35 47 255
2011 CR-05 14 20 14 24 23 2 3 36 49 181
2011 CR-06 11 37 21 5 21 0 5 50 28 19
2008 CR 20 29 13 15 19 3 1 51 35 819
2008 CR-03 15 28 14 13 23 5 1 46 38 208
2008 CR-04 23 31 11 16 17 2 1 55 34 385
2008 CR-05 18 25 15 20 19 2 1 44 40 182
2008 CR-06 32 38 9 6 12 0 3 73 18 34

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 21 10 9 4 0 6 77 13 247
2019 CR-03 49 27 11 8 3 0 3 78 11 37
2019 CR-04 52 20 11 5 5 0 7 78 11 111
2019 CR-05 53 20 8 12 2 0 4 76 15 89

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 11 14 4 5 2 9 74 11 247
2019 CR-03 49 11 11 8 11 3 8 67 21 37
2019 CR-04 55 11 12 5 5 2 11 75 11 111
2019 CR-05 56 11 17 2 3 2 8 75 6 89

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 20 19 7 4 2 5 68 12 245
2019 CR-03 41 24 19 5 5 5 0 69 11 37
2019 CR-04 45 14 23 6 4 1 8 64 11 110
2019 CR-05 41 27 14 10 2 3 2 72 13 88

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 24 17 5 6 4 5 70 12 243
2019 CR-03 42 25 19 3 6 6 0 71 9 36
2019 CR-04 41 17 20 5 6 3 8 65 12 110
2019 CR-05 36 32 13 6 6 6 2 74 13 87

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 18 10 6 9 8 4 72 17 245
2019 CR-03 46 14 16 5 14 5 0 63 20 37
2019 CR-04 46 17 12 5 7 7 6 73 14 111
2019 CR-05 45 20 6 8 9 9 3 74 20 87

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 49 19 13 4 6 4 4 74 11 245
2019 CR-03 41 24 19 3 11 3 0 67 14 37
2019 CR-04 52 13 16 4 5 4 7 73 9 111
2019 CR-05 48 23 9 6 6 7 1 78 13 87

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 71 9 5 0 2 7 5 91 3 246
2019 CR-03 78 5 8 0 0 8 0 91 0 37
2019 CR-04 72 9 3 1 3 6 6 93 4 111
2019 CR-05 68 11 7 0 1 7 6 91 1 88

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 75 6 4 2 1 3 9 92 3 242
2019 CR-03 76 8 3 3 0 5 5 94 3 37
2019 CR-04 73 5 6 2 1 3 11 90 3 108
2019 CR-05 76 8 2 2 0 3 8 95 3 87