2019 Public Service Employee Survey Results for Statistics Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 48 37 3 7 4 0 0 86 11 258
2019 AS-01 67 17 6 8 2 0 0 85 10 52
2019 AS-02 51 40 0 7 1 0 0 91 9 70
2019 AS-03 33 47 3 7 11 0 0 80 17 75
2019 AS-04 48 38 7 7 0 0 0 86 7 29
2019 AS-05 40 47 7 7 0 0 0 87 7 15
2017 AS 37 42 5 10 7 0 0 78 17 261
2017 AS-01 55 30 7 5 5 0 0 84 9 44
2017 AS-02 35 39 4 12 10 0 0 74 22 69
2017 AS-03 29 47 4 12 8 0 0 76 20 91
2017 AS-04 46 43 0 7 4 0 0 89 11 28
2017 AS-05 39 44 6 6 6 0 0 83 11 18
2014 AS 42 42 7 7 2 0 0 84 9 219
2014 AS-01 50 28 6 17 0 0 0 78 17 18
2014 AS-02 44 41 5 6 3 0 0 86 10 63
2014 AS-03 30 51 8 10 1 0 0 81 11 80
2014 AS-04 60 28 9 3 0 0 0 87 3 32
2014 AS-05 43 43 14 0 0 0 0 86 0 14
2011 AS 43 44 5 6 2 1 0 87 8 286
2011 AS-01 39 45 5 8 3 0 0 84 11 38
2011 AS-02 42 42 6 7 4 0 0 83 11 72
2011 AS-03 37 47 6 7 1 2 0 86 9 107
2011 AS-04 53 44 0 3 0 0 0 97 3 34
2011 AS-05 57 33 5 5 0 0 0 90 5 21
2008 AS 52 40 2 5 1 0 0 92 6 289
2008 AS-01 57 35 0 7 2 0 0 91 9 46
2008 AS-02 56 36 2 5 1 0 0 91 6 81
2008 AS-03 46 46 1 7 0 0 0 92 7 89
2008 AS-04 47 47 3 3 0 0 0 94 3 32
2008 AS-05 52 43 5 0 0 0 0 95 0 21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 28 8 7 3 0 0 82 10 258
2019 AS-01 56 35 2 8 0 0 0 90 8 52
2019 AS-02 51 30 7 7 4 0 0 81 12 69
2019 AS-03 57 17 11 9 7 0 0 74 16 76
2019 AS-04 52 34 7 3 3 0 0 86 7 29
2019 AS-05 40 33 20 7 0 0 0 73 7 15
2017 AS 56 26 8 8 1 0 0 82 10 261
2017 AS-01 59 30 5 5 2 0 0 89 7 44
2017 AS-02 55 22 12 12 0 0 0 77 12 69
2017 AS-03 53 29 8 9 2 0 0 81 11 91
2017 AS-04 61 32 4 4 0 0 0 93 4 28
2017 AS-05 50 28 6 11 0 0 6 82 12 18
2014 AS 57 27 6 7 3 0 0 84 10 219
2014 AS-01 56 28 6 6 6 0 0 83 11 18
2014 AS-02 60 29 8 2 2 0 0 89 3 63
2014 AS-03 61 20 8 8 4 0 0 81 11 80
2014 AS-04 50 28 3 15 3 0 0 79 18 32
2014 AS-05 50 43 7 0 0 0 0 93 0 14
2011 AS 57 25 9 7 2 0 0 82 9 287
2011 AS-01 59 18 10 8 5 0 0 77 13 39
2011 AS-02 56 24 14 4 3 0 0 79 7 72
2011 AS-03 57 26 7 7 2 1 0 84 9 107
2011 AS-04 53 38 6 3 0 0 0 91 3 34
2011 AS-05 62 14 5 19 0 0 0 76 19 21
2008 AS 66 19 7 6 2 0 0 85 9 289
2008 AS-01 63 20 9 4 4 0 0 83 9 46
2008 AS-02 64 25 4 4 4 0 0 89 7 81
2008 AS-03 75 11 7 6 1 0 0 87 7 89
2008 AS-04 56 13 13 16 3 0 0 69 19 32
2008 AS-05 57 24 5 14 0 0 0 81 14 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 33 3 7 1 0 0 88 9 258
2019 AS-01 56 33 2 8 2 0 0 88 10 52
2019 AS-02 60 33 3 4 0 0 0 93 4 70
2019 AS-03 47 33 7 11 3 0 0 80 13 76
2019 AS-04 55 38 3 3 0 0 0 93 3 29
2019 AS-05 60 33 0 7 0 0 0 93 7 15
2017 AS 44 33 9 9 4 0 0 78 13 261
2017 AS-01 43 25 16 11 5 0 0 68 16 44
2017 AS-02 46 30 10 12 1 0 0 77 13 69
2017 AS-03 41 38 9 8 4 0 0 79 12 91
2017 AS-04 50 40 0 4 7 0 0 89 11 28
2017 AS-05 39 39 6 17 0 0 0 78 17 18
2014 AS 47 39 4 8 3 0 0 85 11 219
2014 AS-01 44 33 11 6 6 0 0 78 11 18
2014 AS-02 51 37 2 6 5 0 0 87 11 63
2014 AS-03 50 38 3 9 1 0 0 88 10 80
2014 AS-04 31 43 6 16 3 0 0 75 19 32
2014 AS-05 64 29 7 0 0 0 0 93 0 14
2011 AS 50 37 6 5 2 0 0 87 6 282
2011 AS-01 49 38 8 3 3 0 0 87 5 39
2011 AS-02 41 41 8 8 1 0 0 82 10 71
2011 AS-03 49 36 6 6 3 1 0 85 9 104
2011 AS-04 61 39 0 0 0 0 0 100 0 33
2011 AS-05 67 29 5 0 0 0 0 95 0 21

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 39 13 10 7 0 0 70 17 258
2019 AS-01 31 38 15 15 0 0 0 69 15 52
2019 AS-02 30 43 12 7 7 0 0 74 14 69
2019 AS-03 24 32 17 13 14 0 0 55 28 76
2019 AS-04 38 45 3 14 0 0 0 83 14 29
2019 AS-05 33 53 7 0 7 0 0 87 7 15
2018 AS 28 39 9 14 8 0 1 68 23 244
2018 AS-01 33 36 7 16 2 2 4 74 19 45
2018 AS-02 19 38 10 16 16 0 1 57 32 69
2018 AS-03 26 40 10 16 9 0 0 66 24 70
2018 AS-04 34 41 7 10 7 0 0 76 17 29
2018 AS-05 29 59 6 6 0 0 0 88 6 17
2017 AS 29 35 9 13 13 0 1 65 26 261
2017 AS-01 41 30 14 7 7 0 2 72 14 44
2017 AS-02 29 23 10 17 19 0 1 53 37 69
2017 AS-03 18 43 10 13 16 0 0 60 30 91
2017 AS-04 36 43 0 14 7 0 0 79 21 28
2017 AS-05 50 33 6 11 0 0 0 83 11 18
2014 AS 32 37 14 11 6 0 0 68 18 219
2014 AS-01 28 50 11 11 0 0 0 78 11 18
2014 AS-02 40 33 13 11 3 0 0 73 14 63
2014 AS-03 19 36 14 19 13 0 0 55 31 80
2014 AS-04 44 40 13 3 0 0 0 84 3 32
2014 AS-05 43 36 21 0 0 0 0 79 0 14
2011 AS 36 36 15 8 4 0 1 73 12 286
2011 AS-01 36 38 15 5 5 0 0 74 10 39
2011 AS-02 38 36 14 10 3 0 0 74 13 72
2011 AS-03 32 32 18 11 7 1 0 64 18 107
2011 AS-04 52 36 9 0 0 0 3 91 0 33
2011 AS-05 24 62 10 0 0 0 5 90 0 21
2008 AS 31 43 12 10 2 0 1 75 12 289
2008 AS-01 37 35 13 13 2 0 0 72 15 46
2008 AS-02 30 42 15 10 2 0 1 73 13 81
2008 AS-03 34 42 9 12 3 0 0 75 16 89
2008 AS-04 22 53 13 6 3 0 3 77 10 32
2008 AS-05 29 48 14 5 0 0 5 80 5 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 36 9 3 1 0 0 86 5 258
2019 AS-01 46 38 8 6 2 0 0 85 8 52
2019 AS-02 53 40 6 1 0 0 0 93 1 70
2019 AS-03 43 37 13 4 3 0 0 80 7 76
2019 AS-04 59 28 10 3 0 0 0 86 3 29
2019 AS-05 53 33 13 0 0 0 0 87 0 15
2017 AS 51 36 7 4 2 0 0 87 7 260
2017 AS-01 50 39 2 7 2 0 0 89 9 44
2017 AS-02 48 36 10 4 1 0 0 84 6 69
2017 AS-03 46 39 8 4 3 0 0 84 8 90
2017 AS-04 61 32 4 0 4 0 0 93 4 28
2017 AS-05 66 34 0 0 0 0 0 100 0 18
2014 AS 52 38 6 4 0 0 0 90 4 219
2014 AS-01 50 44 0 6 0 0 0 94 6 18
2014 AS-02 60 29 8 3 0 0 0 89 3 63
2014 AS-03 40 50 4 5 1 0 0 90 6 80
2014 AS-04 53 31 15 0 0 0 0 85 0 32
2014 AS-05 79 21 0 0 0 0 0 100 0 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 60 24 6 5 3 1 1 86 8 258
2019 AS-01 65 17 6 2 6 2 2 86 8 52
2019 AS-02 65 23 6 4 0 0 1 90 4 69
2019 AS-03 50 25 8 11 7 0 0 75 17 76
2019 AS-04 66 24 7 0 0 3 0 93 0 29
2019 AS-05 53 47 0 0 0 0 0 100 0 15
2018 AS 52 33 5 7 3 0 1 85 10 243
2018 AS-01 69 20 2 2 2 0 4 93 5 45
2018 AS-02 54 29 7 10 0 0 0 83 10 69
2018 AS-03 33 43 7 10 7 0 0 76 17 70
2018 AS-04 76 21 3 0 0 0 0 97 0 29
2018 AS-05 47 41 0 6 6 0 0 88 12 17
2017 AS 43 35 10 6 4 1 0 80 10 260
2017 AS-01 57 27 11 0 2 0 2 86 2 44
2017 AS-02 37 37 10 12 3 1 0 75 15 68
2017 AS-03 32 44 11 5 7 1 0 77 12 91
2017 AS-04 57 32 4 7 0 0 0 89 7 28
2017 AS-05 66 17 12 0 6 0 0 83 6 18
2014 AS 47 34 10 4 4 0 1 82 8 219
2014 AS-01 39 39 6 6 6 0 6 82 12 18
2014 AS-02 59 37 3 0 2 0 0 95 2 63
2014 AS-03 36 30 20 6 6 0 1 67 13 80
2014 AS-04 47 41 6 6 0 0 0 88 6 32
2014 AS-05 64 29 0 7 0 0 0 93 7 14
2011 AS 46 28 12 8 5 1 1 75 13 286
2011 AS-01 59 23 5 8 3 0 3 84 11 39
2011 AS-02 43 32 15 6 3 0 1 76 8 72
2011 AS-03 36 29 12 10 10 1 1 66 21 106
2011 AS-04 56 24 12 6 3 0 0 79 9 34
2011 AS-05 62 19 14 5 0 0 0 81 5 21

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 42 12 6 3 0 0 79 9 259
2019 AS-01 40 35 17 6 2 0 0 75 8 52
2019 AS-02 34 44 10 10 1 0 0 79 11 70
2019 AS-03 29 45 14 5 7 0 0 74 12 76
2019 AS-04 45 38 10 3 3 0 0 83 7 29
2019 AS-05 33 60 7 0 0 0 0 93 0 15
2018 AS 41 41 11 4 3 0 0 82 7 244
2018 AS-01 51 44 0 4 0 0 0 96 4 45
2018 AS-02 37 41 11 4 6 0 0 79 10 70
2018 AS-03 40 39 11 6 4 0 0 79 10 70
2018 AS-04 31 55 10 0 3 0 0 86 3 29
2018 AS-05 59 29 12 0 0 0 0 88 0 17
2017 AS 38 41 10 7 4 0 0 79 11 261
2017 AS-01 43 39 11 5 2 0 0 82 7 44
2017 AS-02 30 49 4 10 6 0 0 80 16 69
2017 AS-03 36 44 10 5 4 0 0 80 10 91
2017 AS-04 43 35 15 4 4 0 0 78 7 28
2017 AS-05 44 28 17 6 6 0 0 72 12 18
2014 AS 33 48 12 5 2 0 0 82 6 219
2014 AS-01 39 50 6 0 6 0 0 89 6 18
2014 AS-02 27 51 17 2 3 0 0 78 5 63
2014 AS-03 30 50 14 6 0 0 0 80 6 80
2014 AS-04 44 40 0 13 3 0 0 84 16 32
2014 AS-05 36 57 7 0 0 0 0 93 0 14
2011 AS 46 36 10 5 2 0 0 83 7 286
2011 AS-01 49 33 13 3 3 0 0 82 5 39
2011 AS-02 44 31 17 4 4 0 0 75 8 72
2011 AS-03 43 42 7 7 1 1 0 86 8 106
2011 AS-04 59 32 6 3 0 0 0 91 3 34
2011 AS-05 38 48 5 10 0 0 0 86 10 21
2008 AS 47 40 6 5 2 0 0 87 7 287
2008 AS-01 47 33 7 4 9 0 0 80 13 45
2008 AS-02 42 43 6 4 4 1 0 86 8 81
2008 AS-03 49 38 8 4 0 0 0 88 4 89
2008 AS-04 47 41 3 9 0 0 0 88 9 32
2008 AS-05 55 40 0 5 0 0 0 95 5 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 34 34 15 11 6 0 0 68 17 259
2019 AS-01 38 27 19 6 6 2 2 68 12 52
2019 AS-02 33 40 11 7 9 0 0 73 16 70
2019 AS-03 26 30 17 18 8 0 0 57 26 76
2019 AS-04 31 45 7 17 0 0 0 76 17 29
2019 AS-05 33 27 33 7 0 0 0 60 7 15
2018 AS 36 35 14 11 4 0 0 71 15 245
2018 AS-01 44 29 22 2 0 2 0 75 2 45
2018 AS-02 33 41 10 10 6 0 0 74 16 70
2018 AS-03 23 39 14 17 6 0 1 62 23 70
2018 AS-04 45 34 7 10 3 0 0 79 14 29
2018 AS-05 47 18 18 18 0 0 0 65 18 17
2017 AS 32 37 15 8 7 0 0 69 15 261
2017 AS-01 41 36 16 0 7 0 0 77 7 44
2017 AS-02 32 41 14 7 6 0 0 72 13 69
2017 AS-03 26 33 16 14 10 0 0 59 24 91
2017 AS-04 39 43 4 11 4 0 0 82 14 28
2017 AS-05 28 45 22 0 6 0 0 72 6 18
2014 AS 31 41 12 11 5 0 0 72 16 219
2014 AS-01 22 50 11 11 6 0 0 72 17 18
2014 AS-02 29 51 11 8 0 2 0 81 8 63
2014 AS-03 31 30 13 18 9 0 0 61 26 80
2014 AS-04 41 41 9 0 9 0 0 82 9 32
2014 AS-05 29 36 29 7 0 0 0 64 7 14
2011 AS 31 38 13 11 6 1 0 69 18 287
2011 AS-01 41 44 3 3 10 0 0 85 13 39
2011 AS-02 29 39 15 14 3 0 0 68 17 72
2011 AS-03 26 36 15 12 9 2 0 63 22 107
2011 AS-04 35 41 9 12 3 0 0 76 15 34
2011 AS-05 33 33 19 14 0 0 0 67 14 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 41 11 4 3 0 0 82 7 259
2019 AS-01 42 46 8 4 0 0 0 88 4 52
2019 AS-02 43 39 11 6 1 0 0 81 7 70
2019 AS-03 34 42 12 5 5 1 0 77 11 76
2019 AS-04 45 34 17 3 0 0 0 79 3 29
2019 AS-05 33 53 7 0 7 0 0 87 7 15
2018 AS 36 42 13 6 2 0 1 79 8 245
2018 AS-01 51 33 11 4 0 0 0 84 4 45
2018 AS-02 37 39 17 4 3 0 0 76 7 70
2018 AS-03 26 47 11 11 1 0 3 75 13 70
2018 AS-04 31 48 10 3 7 0 0 79 10 29
2018 AS-05 24 59 18 0 0 0 0 82 0 17
2017 AS 36 42 9 9 4 0 0 78 13 261
2017 AS-01 45 36 11 2 5 0 0 82 7 44
2017 AS-02 36 39 6 14 4 0 0 75 19 69
2017 AS-03 30 42 13 11 4 0 0 71 15 91
2017 AS-04 32 61 0 7 0 0 0 93 7 28
2017 AS-05 39 50 6 0 6 0 0 89 6 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 40 11 2 2 0 0 85 4 257
2019 AS-01 38 50 8 2 0 2 0 90 2 52
2019 AS-02 47 41 9 1 1 0 0 89 3 70
2019 AS-03 37 39 19 3 3 0 0 76 5 75
2019 AS-04 48 34 10 3 3 0 0 83 7 29
2019 AS-05 40 47 7 0 7 0 0 87 7 15
2018 AS 50 38 7 3 0 1 0 89 4 243
2018 AS-01 51 33 9 4 0 2 0 86 5 45
2018 AS-02 49 41 7 1 1 0 0 90 3 70
2018 AS-03 43 43 6 6 0 1 0 88 6 69
2018 AS-04 66 24 7 3 0 0 0 90 3 29
2018 AS-05 41 59 0 0 0 0 0 100 0 17
2017 AS 47 39 8 3 3 0 0 86 5 260
2017 AS-01 49 35 9 5 2 0 0 84 7 43
2017 AS-02 46 35 13 3 1 0 1 82 4 69
2017 AS-03 42 46 7 2 3 0 0 88 5 91
2017 AS-04 57 32 4 4 4 0 0 89 7 28
2017 AS-05 44 45 11 0 0 0 0 89 0 18
2014 AS 46 41 9 3 1 0 0 87 4 219
2014 AS-01 33 56 6 6 0 0 0 89 6 18
2014 AS-02 41 48 8 2 2 0 0 89 3 63
2014 AS-03 49 34 11 5 1 0 0 83 6 80
2014 AS-04 47 47 6 0 0 0 0 94 0 32
2014 AS-05 43 43 14 0 0 0 0 86 0 14
2011 AS 41 44 10 3 2 0 0 85 5 287
2011 AS-01 44 46 3 3 5 0 0 90 8 39
2011 AS-02 39 47 8 3 3 0 0 86 6 72
2011 AS-03 37 45 12 4 1 1 0 83 5 107
2011 AS-04 47 41 12 0 0 0 0 88 0 34
2011 AS-05 43 29 24 5 0 0 0 71 5 21
2008 AS 54 34 8 2 1 1 0 88 3 288
2008 AS-01 52 30 13 2 2 0 0 83 4 46
2008 AS-02 53 35 5 4 2 1 0 89 6 81
2008 AS-03 58 33 9 0 0 0 0 91 0 89
2008 AS-04 47 38 13 3 0 0 0 84 3 32
2008 AS-05 50 35 5 5 0 5 0 89 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 36 16 7 6 0 0 71 13 259
2019 AS-01 37 37 17 2 6 2 0 75 8 52
2019 AS-02 29 43 16 7 6 0 0 71 13 70
2019 AS-03 32 29 20 11 9 0 0 61 20 76
2019 AS-04 38 34 14 10 3 0 0 72 14 29
2019 AS-05 40 40 13 7 0 0 0 80 7 15
2018 AS 36 36 16 9 3 0 0 72 12 240
2018 AS-01 42 35 21 2 0 0 0 77 2 43
2018 AS-02 33 39 16 11 1 0 0 71 13 70
2018 AS-03 28 38 17 10 7 0 0 65 17 69
2018 AS-04 41 38 10 7 3 0 0 79 10 29
2018 AS-05 56 19 13 13 0 0 0 75 13 16
2017 AS 33 40 13 10 5 0 0 72 15 259
2017 AS-01 49 28 12 9 2 0 0 77 12 43
2017 AS-02 33 41 7 16 3 0 0 74 19 69
2017 AS-03 24 44 13 9 10 0 0 68 19 91
2017 AS-04 22 56 15 7 0 0 0 78 7 27
2017 AS-05 44 28 22 0 6 0 0 72 6 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 35 9 3 2 0 0 86 5 259
2019 AS-01 48 37 12 2 2 0 0 85 4 52
2019 AS-02 49 40 6 6 0 0 0 89 6 70
2019 AS-03 47 36 11 4 3 0 0 83 7 76
2019 AS-04 55 24 17 0 3 0 0 79 3 29
2019 AS-05 60 33 0 7 0 0 0 93 7 15
2018 AS 53 39 5 1 2 0 0 92 4 243
2018 AS-01 60 33 4 0 2 0 0 93 2 45
2018 AS-02 48 45 3 1 3 0 0 93 4 69
2018 AS-03 54 36 6 3 1 0 0 90 4 69
2018 AS-04 41 45 7 0 7 0 0 86 7 29
2018 AS-05 59 35 6 0 0 0 0 94 0 17
2017 AS 57 32 7 3 1 0 0 89 4 261
2017 AS-01 55 34 7 2 2 0 0 89 5 44
2017 AS-02 54 30 7 7 1 0 0 84 9 69
2017 AS-03 55 36 7 1 1 0 0 91 2 91
2017 AS-04 61 32 7 0 0 0 0 93 0 28
2017 AS-05 66 22 12 0 0 0 0 88 0 18
2014 AS 68 24 6 1 0 0 0 92 2 219
2014 AS-01 67 33 0 0 0 0 0 100 0 18
2014 AS-02 59 32 6 3 0 0 0 90 3 63
2014 AS-03 74 19 6 1 0 0 0 93 1 80
2014 AS-04 75 19 3 0 3 0 0 94 3 32
2014 AS-05 71 21 7 0 0 0 0 93 0 14
2011 AS 64 29 6 1 0 0 0 93 1 286
2011 AS-01 54 36 10 0 0 0 0 90 0 39
2011 AS-02 63 28 7 1 1 0 0 90 3 72
2011 AS-03 63 29 6 1 0 1 0 93 1 106
2011 AS-04 85 12 3 0 0 0 0 97 0 34
2011 AS-05 52 43 5 0 0 0 0 95 0 21

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 35 13 9 7 0 0 71 16 259
2019 AS-01 35 33 19 8 4 0 2 69 12 52
2019 AS-02 37 34 10 13 6 0 0 71 19 70
2019 AS-03 26 34 14 12 13 0 0 61 25 76
2019 AS-04 38 41 10 3 7 0 0 79 10 29
2019 AS-05 47 40 7 7 0 0 0 87 7 15
2018 AS 38 37 12 8 4 0 0 76 12 243
2018 AS-01 29 42 18 9 0 0 2 73 9 45
2018 AS-02 34 36 13 10 7 0 0 70 17 70
2018 AS-03 41 36 6 12 4 1 0 78 16 69
2018 AS-04 38 41 14 3 3 0 0 79 7 29
2018 AS-05 59 35 6 0 0 0 0 94 0 17
2017 AS 37 38 13 8 4 0 0 75 12 261
2017 AS-01 39 45 7 5 2 0 2 86 7 44
2017 AS-02 29 33 19 9 10 0 0 62 19 69
2017 AS-03 32 37 18 11 2 0 0 69 13 91
2017 AS-04 50 46 4 0 0 0 0 96 0 28
2017 AS-05 55 33 6 6 0 0 0 88 6 18
2014 AS 29 45 13 10 2 1 0 75 12 218
2014 AS-01 28 33 17 17 0 6 0 65 18 18
2014 AS-02 24 47 10 15 3 2 0 72 18 62
2014 AS-03 26 48 19 5 3 0 0 74 8 80
2014 AS-04 35 44 6 13 0 0 3 81 13 32
2014 AS-05 50 36 7 7 0 0 0 86 7 14
2011 AS 35 39 13 10 3 0 1 74 13 284
2011 AS-01 32 47 13 5 3 0 0 79 8 38
2011 AS-02 31 36 18 10 3 0 3 69 13 72
2011 AS-03 30 44 11 11 3 1 0 74 14 105
2011 AS-04 56 18 12 12 3 0 0 74 15 34
2011 AS-05 38 33 5 19 5 0 0 71 24 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 33 14 5 5 0 1 75 11 258
2019 AS-01 39 37 12 0 6 2 4 81 6 51
2019 AS-02 40 33 19 6 3 0 0 73 9 70
2019 AS-03 33 33 16 12 7 0 0 66 18 76
2019 AS-04 59 17 14 3 7 0 0 76 10 29
2019 AS-05 40 47 7 0 7 0 0 87 7 15
2018 AS 41 39 12 6 3 0 0 79 9 243
2018 AS-01 42 33 18 4 2 0 0 76 7 45
2018 AS-02 31 43 16 9 1 0 0 74 10 70
2018 AS-03 42 32 12 9 6 0 0 74 14 69
2018 AS-04 45 45 7 0 3 0 0 90 3 29
2018 AS-05 59 41 0 0 0 0 0 100 0 17
2017 AS 49 31 7 8 4 0 0 81 12 259
2017 AS-01 45 39 9 0 5 2 0 86 5 44
2017 AS-02 48 30 7 10 4 0 0 78 15 67
2017 AS-03 38 34 10 12 5 0 0 73 18 91
2017 AS-04 68 28 0 4 0 0 0 96 4 28
2017 AS-05 66 28 0 6 0 0 0 94 6 18
2014 AS 41 40 10 7 2 0 0 81 9 219
2014 AS-01 33 33 22 11 0 0 0 67 11 18
2014 AS-02 33 46 8 8 3 2 0 81 11 63
2014 AS-03 41 39 13 5 3 0 0 80 8 80
2014 AS-04 44 47 3 6 0 0 0 91 6 32
2014 AS-05 64 21 7 7 0 0 0 86 7 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 39 10 7 4 0 0 79 11 256
2019 AS-01 50 35 8 6 0 0 2 86 6 52
2019 AS-02 38 45 9 6 3 0 0 83 9 69
2019 AS-03 28 39 16 11 7 0 0 67 17 76
2019 AS-04 45 31 10 7 7 0 0 76 14 29
2019 AS-05 40 40 7 13 0 0 0 80 13 15
2018 AS 41 40 11 5 3 0 0 81 8 241
2018 AS-01 48 41 9 2 0 0 0 89 2 44
2018 AS-02 41 39 10 7 3 0 0 80 10 69
2018 AS-03 30 45 12 7 6 0 0 75 13 69
2018 AS-04 48 31 10 3 7 0 0 79 10 29
2018 AS-05 47 35 18 0 0 0 0 82 0 17
2017 AS 39 35 13 8 4 0 1 75 12 259
2017 AS-01 50 34 7 2 5 2 0 86 7 44
2017 AS-02 36 35 10 10 7 0 1 72 18 69
2017 AS-03 29 37 19 11 3 0 1 67 14 91
2017 AS-04 47 39 14 0 0 0 0 86 0 28
2017 AS-05 53 36 6 6 0 0 0 88 6 17
2014 AS 42 39 12 5 1 0 0 81 6 219
2014 AS-01 33 56 6 6 0 0 0 89 6 18
2014 AS-02 44 40 10 3 3 0 0 84 6 63
2014 AS-03 36 36 16 11 0 0 0 73 11 80
2014 AS-04 44 44 12 0 0 0 0 88 0 32
2014 AS-05 64 29 7 0 0 0 0 93 0 14
2011 AS 45 34 13 6 2 1 0 79 8 282
2011 AS-01 49 35 8 5 0 3 0 86 6 37
2011 AS-02 46 30 13 9 3 0 0 76 11 70
2011 AS-03 40 37 15 5 3 1 0 77 8 106
2011 AS-04 56 32 12 0 0 0 0 88 0 34
2011 AS-05 38 43 14 5 0 0 0 81 5 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 46 8 4 3 0 0 86 7 259
2019 AS-01 48 38 8 4 2 0 0 87 6 52
2019 AS-02 39 49 9 1 3 0 0 87 4 70
2019 AS-03 37 41 8 9 5 0 0 78 14 76
2019 AS-04 41 48 10 0 0 0 0 90 0 29
2019 AS-05 33 60 7 0 0 0 0 93 0 15
2018 AS 46 40 10 3 1 0 0 86 4 244
2018 AS-01 49 42 4 4 0 0 0 91 4 45
2018 AS-02 46 40 11 3 0 0 0 86 3 70
2018 AS-03 39 39 16 4 1 0 0 78 6 69
2018 AS-04 38 55 3 0 3 0 0 93 3 29
2018 AS-05 71 29 0 0 0 0 0 100 0 17
2017 AS 42 42 8 6 3 0 0 83 8 261
2017 AS-01 55 32 5 7 2 0 0 86 9 44
2017 AS-02 32 48 9 7 4 0 0 80 12 69
2017 AS-03 40 42 11 4 3 0 0 81 8 91
2017 AS-04 32 54 11 4 0 0 0 86 4 28
2017 AS-05 61 28 6 6 0 0 0 89 6 18
2014 AS 44 40 11 4 1 0 0 84 5 219
2014 AS-01 50 39 6 6 0 0 0 89 6 18
2014 AS-02 41 40 11 5 3 0 0 81 8 63
2014 AS-03 43 41 13 4 0 0 0 84 4 80
2014 AS-04 50 34 9 3 3 0 0 84 6 32
2014 AS-05 50 50 0 0 0 0 0 100 0 14
2011 AS 50 35 10 4 1 0 0 85 5 287
2011 AS-01 49 38 10 0 3 0 0 87 3 39
2011 AS-02 46 33 14 6 1 0 0 79 7 72
2011 AS-03 48 38 8 5 0 1 0 87 5 107
2011 AS-04 71 18 9 3 0 0 0 88 3 34
2011 AS-05 43 43 10 5 0 0 0 86 5 21
2008 AS 52 37 5 4 1 0 0 90 6 287
2008 AS-01 50 35 4 4 7 0 0 85 11 46
2008 AS-02 49 38 6 5 0 1 0 89 5 81
2008 AS-03 55 34 7 3 1 0 0 89 4 89
2008 AS-04 42 48 0 10 0 0 0 90 10 31
2008 AS-05 60 35 5 0 0 0 0 95 0 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 32 14 9 5 0 0 72 14 259
2019 AS-01 60 29 6 6 0 0 0 88 6 52
2019 AS-02 40 37 10 4 7 0 1 78 12 70
2019 AS-03 33 29 13 16 9 0 0 62 25 76
2019 AS-04 38 28 24 10 0 0 0 66 10 29
2019 AS-05 0 53 27 20 0 0 0 53 20 15
2018 AS 44 30 13 9 2 0 1 74 12 245
2018 AS-01 62 22 7 7 2 0 0 84 9 45
2018 AS-02 44 26 17 7 4 0 1 71 12 70
2018 AS-03 41 34 13 10 1 0 0 76 11 70
2018 AS-04 45 17 17 14 3 0 3 64 18 29
2018 AS-05 12 65 6 18 0 0 0 76 18 17
2017 AS 40 32 13 8 6 0 2 73 14 261
2017 AS-01 57 27 5 5 2 0 5 88 7 44
2017 AS-02 38 30 9 12 10 0 1 69 22 69
2017 AS-03 33 36 22 5 3 0 0 69 9 91
2017 AS-04 43 32 7 14 4 0 0 75 18 28
2017 AS-05 33 28 17 6 11 0 6 65 18 18
2014 AS 39 36 18 5 1 0 0 75 6 219
2014 AS-01 67 28 6 0 0 0 0 94 0 18
2014 AS-02 56 30 10 3 0 2 0 87 3 63
2014 AS-03 23 43 24 9 3 0 0 65 11 80
2014 AS-04 41 37 19 3 0 0 0 78 3 32
2014 AS-05 21 43 21 14 0 0 0 64 14 14
2011 AS 31 34 22 7 6 0 0 65 13 286
2011 AS-01 44 28 21 8 0 0 0 72 8 39
2011 AS-02 40 29 21 6 4 0 0 69 10 72
2011 AS-03 23 37 25 9 5 1 0 60 14 106
2011 AS-04 26 44 18 9 3 0 0 71 12 34
2011 AS-05 24 43 14 0 19 0 0 67 19 21
2008 AS 34 35 18 9 4 0 0 69 13 288
2008 AS-01 50 37 9 0 4 0 0 87 4 46
2008 AS-02 33 39 20 6 3 0 0 71 9 80
2008 AS-03 35 30 21 10 3 0 0 65 13 89
2008 AS-04 22 31 16 22 9 0 0 53 31 32
2008 AS-05 33 33 19 14 0 0 0 67 14 21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 11 24 34 19 10 0 2 29 36 258
2019 AS-01 8 13 21 31 21 0 6 55 22 52
2019 AS-02 11 24 37 19 9 0 0 27 36 70
2019 AS-03 15 23 44 12 7 0 0 19 37 75
2019 AS-04 7 41 28 21 0 0 3 21 50 29
2019 AS-05 13 27 40 20 0 0 0 20 40 15
2018 AS 8 27 36 21 7 0 1 28 35 245
2018 AS-01 2 22 29 29 13 2 2 44 26 45
2018 AS-02 9 26 34 21 9 0 1 30 35 70
2018 AS-03 13 21 44 16 6 0 0 21 34 70
2018 AS-04 10 48 17 17 3 0 3 21 61 29
2018 AS-05 0 41 35 24 0 0 0 24 41 17
2017 AS 8 23 32 20 12 1 3 33 33 260
2017 AS-01 2 11 30 20 25 2 9 51 15 44
2017 AS-02 10 26 25 25 10 1 3 36 38 69
2017 AS-03 10 25 37 19 7 0 2 26 36 91
2017 AS-04 11 26 37 18 8 0 0 27 37 27
2017 AS-05 6 28 34 28 5 0 0 33 33 18
2014 AS 4 28 42 16 8 1 1 24 33 219
2014 AS-01 0 28 44 17 11 0 0 28 28 18
2014 AS-02 5 24 40 16 8 5 3 26 31 63
2014 AS-03 5 26 48 13 8 0 1 20 32 80
2014 AS-04 3 38 31 22 6 0 0 28 41 32
2014 AS-05 7 14 57 7 14 0 0 21 21 14
2011 AS 10 27 33 18 9 1 2 28 38 287
2011 AS-01 8 18 31 28 13 0 3 42 26 39
2011 AS-02 13 24 31 18 10 3 3 29 38 72
2011 AS-03 9 28 37 16 7 1 1 24 38 107
2011 AS-04 12 35 32 12 3 0 6 16 50 34
2011 AS-05 10 38 19 19 10 0 5 30 50 21
2008 AS 7 26 34 20 10 1 2 31 34 289
2008 AS-01 4 20 30 26 13 2 4 42 26 46
2008 AS-02 10 21 37 19 11 0 2 30 32 81
2008 AS-03 6 30 35 19 8 1 1 28 37 89
2008 AS-04 6 44 31 9 9 0 0 19 50 32
2008 AS-05 10 19 43 19 10 0 0 29 29 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 6 15 26 30 17 2 3 50 22 258
2019 AS-01 8 2 18 24 25 10 14 64 13 51
2019 AS-02 4 19 29 34 11 0 3 47 24 70
2019 AS-03 5 20 26 29 18 1 0 48 25 76
2019 AS-04 10 14 28 38 10 0 0 48 24 29
2019 AS-05 0 13 33 27 27 0 0 53 13 15
2018 AS 4 16 25 30 22 2 0 54 20 244
2018 AS-01 0 9 27 32 25 7 0 61 10 44
2018 AS-02 4 13 26 29 27 1 0 57 17 70
2018 AS-03 4 20 20 34 19 3 0 54 25 70
2018 AS-04 14 10 34 17 24 0 0 41 24 29
2018 AS-05 0 35 24 35 6 0 0 41 35 17
2017 AS 7 10 28 24 24 2 5 52 18 260
2017 AS-01 2 5 14 27 39 5 9 76 8 44
2017 AS-02 10 6 33 23 19 3 6 46 17 69
2017 AS-03 9 15 29 21 21 1 4 44 26 91
2017 AS-04 0 15 33 29 15 4 4 48 16 27
2017 AS-05 6 6 28 28 33 0 0 61 11 18
2014 AS 4 12 32 30 13 5 3 47 18 218
2014 AS-01 6 12 18 35 12 12 6 57 21 17
2014 AS-02 2 10 22 40 13 10 5 61 13 63
2014 AS-03 9 14 35 25 14 1 3 40 23 80
2014 AS-04 0 9 43 25 16 3 3 44 10 32
2014 AS-05 0 29 29 29 14 0 0 43 29 14
2011 AS 8 16 25 27 16 4 4 47 26 285
2011 AS-01 8 8 8 47 16 5 8 73 18 38
2011 AS-02 6 18 19 26 19 6 6 52 27 72
2011 AS-03 13 13 27 26 16 4 1 44 27 107
2011 AS-04 6 21 35 24 3 3 9 30 30 34
2011 AS-05 0 33 33 5 24 0 5 30 35 21
2008 AS 6 12 20 29 26 4 3 59 19 288
2008 AS-01 4 4 16 36 33 4 2 74 10 45
2008 AS-02 4 11 25 25 25 9 2 56 17 81
2008 AS-03 6 18 25 24 24 2 2 49 25 89
2008 AS-04 16 16 6 34 25 0 3 61 32 32
2008 AS-05 0 10 29 43 19 0 0 62 10 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 11 23 34 20 10 2 1 31 35 259
2019 AS-01 13 12 31 23 15 2 4 41 27 52
2019 AS-02 7 23 31 26 9 3 1 36 31 70
2019 AS-03 16 29 32 13 8 3 0 22 46 76
2019 AS-04 7 31 34 21 7 0 0 28 38 29
2019 AS-05 0 20 47 27 7 0 0 33 20 15
2018 AS 9 27 32 18 11 2 2 30 37 244
2018 AS-01 7 16 29 27 13 4 4 44 24 45
2018 AS-02 10 20 31 19 16 1 3 36 31 70
2018 AS-03 10 36 31 11 10 1 0 22 46 70
2018 AS-04 14 38 28 14 3 0 3 18 54 29
2018 AS-05 0 35 41 12 12 0 0 24 35 17
2017 AS 8 20 34 21 11 2 4 34 30 261
2017 AS-01 11 9 23 18 27 2 9 51 23 44
2017 AS-02 9 22 28 28 7 3 4 38 33 69
2017 AS-03 5 23 42 16 9 3 1 26 30 91
2017 AS-04 11 14 40 25 0 0 11 28 28 28
2017 AS-05 17 28 34 17 5 0 0 22 44 18
2014 AS 16 25 36 17 5 0 2 22 42 219
2014 AS-01 17 22 33 22 0 6 0 24 41 18
2014 AS-02 16 24 32 19 5 0 5 25 42 63
2014 AS-03 11 24 44 15 5 0 1 20 35 80
2014 AS-04 22 28 28 16 6 0 0 22 50 32
2014 AS-05 29 36 14 14 7 0 0 21 64 14
2011 AS 17 23 35 12 8 2 2 20 43 286
2011 AS-01 18 11 26 21 11 5 8 36 33 38
2011 AS-02 8 28 39 13 7 3 3 21 38 72
2011 AS-03 21 18 43 9 7 2 0 17 39 107
2011 AS-04 24 29 24 18 3 0 3 21 55 34
2011 AS-05 19 43 24 5 10 0 0 14 62 21
2008 AS 7 28 34 17 9 1 3 27 37 287
2008 AS-01 9 29 31 7 13 4 7 23 43 45
2008 AS-02 2 28 35 19 12 1 2 32 32 81
2008 AS-03 9 25 31 27 6 0 2 34 35 88
2008 AS-04 9 50 28 3 9 0 0 13 59 32
2008 AS-05 14 29 38 14 5 0 0 19 43 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 5 13 33 31 17 0 2 48 19 255
2019 AS-01 0 10 25 33 29 0 4 64 10 52
2019 AS-02 9 13 27 36 13 0 3 50 22 70
2019 AS-03 7 15 34 28 16 0 0 45 22 74
2019 AS-04 3 17 45 17 17 0 0 34 21 29
2019 AS-05 0 15 38 38 8 0 0 46 15 13
2018 AS 4 11 31 33 19 0 2 53 16 245
2018 AS-01 0 7 18 42 29 0 4 74 7 45
2018 AS-02 7 10 29 30 24 0 0 54 17 70
2018 AS-03 4 13 31 36 14 0 1 51 17 70
2018 AS-04 7 7 48 24 10 0 3 36 14 29
2018 AS-05 0 29 35 24 12 0 0 35 29 17
2017 AS 4 11 32 30 16 1 6 49 16 255
2017 AS-01 0 2 14 21 37 2 23 78 3 43
2017 AS-02 8 17 30 29 12 2 3 43 25 66
2017 AS-03 3 9 42 33 9 0 3 44 13 90
2017 AS-04 0 15 30 37 18 0 0 55 15 27
2017 AS-05 6 11 33 33 17 0 0 50 17 18
2014 AS 0 9 41 37 10 0 2 49 10 219
2014 AS-01 0 0 33 61 6 0 0 67 0 18
2014 AS-02 0 16 37 33 10 2 3 45 17 63
2014 AS-03 1 8 43 35 11 0 3 47 9 80
2014 AS-04 0 6 38 47 9 0 0 56 6 32
2014 AS-05 0 7 50 21 21 0 0 43 7 14
2011 AS 5 14 35 29 13 1 3 43 20 285
2011 AS-01 0 11 27 32 19 3 8 58 12 37
2011 AS-02 7 15 35 26 14 0 3 41 23 72
2011 AS-03 6 11 38 34 9 2 0 44 17 107
2011 AS-04 3 29 24 32 6 0 6 41 34 34
2011 AS-05 5 14 38 19 19 0 5 40 20 21
2008 AS 2 11 38 32 14 1 2 47 14 287
2008 AS-01 4 7 33 30 20 4 2 53 12 46
2008 AS-02 3 10 44 25 16 1 1 42 13 80
2008 AS-03 2 10 33 42 12 0 1 55 13 89
2008 AS-04 0 29 32 26 10 0 3 37 30 31
2008 AS-05 0 10 48 33 10 0 0 43 10 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 20 25 24 15 1 4 41 33 259
2019 AS-01 6 13 15 25 31 0 10 62 21 52
2019 AS-02 11 19 29 21 13 0 7 37 32 70
2019 AS-03 13 21 25 28 11 3 0 39 35 76
2019 AS-04 21 28 21 31 0 0 0 31 48 29
2019 AS-05 0 40 47 7 7 0 0 13 40 15
2018 AS 9 22 27 27 14 0 2 41 32 244
2018 AS-01 7 7 23 34 25 0 5 62 14 44
2018 AS-02 14 19 21 29 17 0 0 46 33 70
2018 AS-03 4 24 31 31 7 0 1 39 29 70
2018 AS-04 10 41 24 10 7 3 3 19 56 29
2018 AS-05 6 41 29 18 6 0 0 24 47 17
2017 AS 10 18 29 18 17 1 6 38 31 259
2017 AS-01 2 7 14 27 32 0 18 72 11 44
2017 AS-02 12 25 25 13 15 3 7 31 41 68
2017 AS-03 12 19 37 18 12 0 2 30 31 91
2017 AS-04 11 18 37 22 7 0 4 31 31 27
2017 AS-05 6 28 28 17 23 0 0 39 33 18
2014 AS 10 25 35 15 12 1 3 28 36 219
2014 AS-01 0 22 39 28 11 0 0 39 22 18
2014 AS-02 8 17 33 16 14 5 6 34 29 63
2014 AS-03 16 28 30 14 10 0 3 24 45 80
2014 AS-04 3 21 44 16 16 0 0 31 25 32
2014 AS-05 14 29 43 0 14 0 0 14 43 14
2011 AS 12 21 28 22 14 1 4 37 34 285
2011 AS-01 3 24 29 13 26 0 5 42 28 38
2011 AS-02 13 19 21 28 14 1 4 44 34 72
2011 AS-03 13 18 32 23 11 1 2 35 32 106
2011 AS-04 12 29 35 12 9 0 3 21 42 34
2011 AS-05 14 19 19 29 10 0 10 42 37 21
2008 AS 7 21 26 24 17 1 3 43 29 287
2008 AS-01 9 17 17 26 26 2 2 55 27 46
2008 AS-02 6 16 23 28 20 1 5 51 24 81
2008 AS-03 5 20 33 24 16 1 1 41 26 88
2008 AS-04 13 39 29 3 13 0 3 17 53 31
2008 AS-05 10 24 33 24 10 0 0 33 33 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 17 29 24 14 0 4 40 29 258
2019 AS-01 10 8 19 23 27 0 13 58 20 52
2019 AS-02 13 17 35 22 10 1 1 33 31 69
2019 AS-03 9 16 30 28 13 0 4 42 26 76
2019 AS-04 17 21 38 21 3 0 0 24 38 29
2019 AS-05 7 40 27 20 7 0 0 27 47 15
2018 AS 7 20 22 27 18 3 2 48 28 244
2018 AS-01 4 13 16 29 20 11 7 59 22 45
2018 AS-02 6 24 26 21 21 1 0 43 30 70
2018 AS-03 6 17 19 36 17 3 3 56 24 70
2018 AS-04 17 28 24 24 7 0 0 31 45 29
2018 AS-05 6 25 31 13 25 0 0 38 31 16
2017 AS 6 16 26 24 18 2 7 47 25 260
2017 AS-01 5 9 14 23 34 2 14 68 16 44
2017 AS-02 9 16 26 19 15 4 10 40 29 68
2017 AS-03 4 15 32 32 11 2 3 45 21 91
2017 AS-04 11 25 32 22 11 0 0 33 35 28
2017 AS-05 6 28 22 11 34 0 0 45 33 18
2014 AS 3 18 23 32 16 3 6 52 23 217
2014 AS-01 6 22 17 28 11 6 11 47 33 18
2014 AS-02 3 15 15 27 24 5 11 62 21 62
2014 AS-03 4 19 29 33 11 3 3 46 24 80
2014 AS-04 0 6 39 32 23 0 0 55 6 31
2014 AS-05 7 29 21 36 7 0 0 43 36 14
2011 AS 9 19 26 21 15 1 8 40 31 284
2011 AS-01 5 11 26 26 16 3 13 50 19 38
2011 AS-02 8 15 25 19 21 1 10 45 27 72
2011 AS-03 12 14 30 23 14 1 6 40 28 107
2011 AS-04 9 44 13 16 6 3 9 25 61 32
2011 AS-05 5 43 19 10 14 0 10 26 53 21
2008 AS 12 18 23 25 13 3 5 41 33 288
2008 AS-01 9 16 13 31 20 7 4 58 28 45
2008 AS-02 9 16 22 27 11 7 7 45 29 81
2008 AS-03 18 11 26 28 15 1 1 44 30 89
2008 AS-04 9 44 22 6 9 0 9 17 59 32
2008 AS-05 19 24 29 24 5 0 0 29 43 21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 9 20 34 23 9 2 3 34 30 258
2019 AS-01 8 8 25 29 14 4 12 51 19 51
2019 AS-02 11 11 33 34 6 1 3 42 24 70
2019 AS-03 9 32 33 13 11 1 1 24 42 76
2019 AS-04 7 31 38 21 3 0 0 24 38 29
2019 AS-05 0 33 40 20 7 0 0 27 33 15
2018 AS 7 19 39 21 10 1 1 32 27 244
2018 AS-01 5 16 25 23 25 2 5 51 22 44
2018 AS-02 17 14 37 17 11 3 0 29 32 70
2018 AS-03 3 20 49 23 4 0 1 28 23 70
2018 AS-04 7 31 34 24 3 0 0 28 38 29
2018 AS-05 0 24 53 12 12 0 0 24 24 17
2017 AS 9 20 31 22 13 1 4 37 31 261
2017 AS-01 2 14 23 20 27 2 11 55 18 44
2017 AS-02 13 19 29 25 9 3 3 35 34 69
2017 AS-03 10 20 38 18 11 0 3 30 31 91
2017 AS-04 4 28 32 33 4 0 0 36 32 28
2017 AS-05 6 33 23 22 16 0 0 39 39 18
2014 AS 8 24 35 20 9 2 2 30 34 219
2014 AS-01 17 17 22 22 11 6 6 38 38 18
2014 AS-02 10 24 33 21 10 2 2 31 34 63
2014 AS-03 6 26 35 21 6 4 1 29 34 80
2014 AS-04 9 16 43 16 16 0 0 31 25 32
2014 AS-05 0 36 36 14 14 0 0 29 36 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 11 21 35 23 8 0 2 32 32 259
2019 AS-01 2 21 33 21 15 0 8 40 25 52
2019 AS-02 16 13 44 19 7 0 1 26 29 70
2019 AS-03 12 26 30 24 8 0 0 32 38 76
2019 AS-04 14 17 28 34 7 0 0 41 31 29
2019 AS-05 7 13 53 20 7 0 0 27 20 15
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 25 4 3 2 0 0 91 5 257
2019 AS-01 71 19 6 2 0 0 2 92 2 52
2019 AS-02 63 31 3 1 1 0 0 94 3 70
2019 AS-03 72 17 3 5 3 0 0 89 8 76
2019 AS-04 55 31 10 0 3 0 0 86 3 29
2019 AS-05 40 47 0 13 0 0 0 87 13 15
2017 AS 70 18 4 4 2 0 2 89 7 261
2017 AS-01 64 23 2 7 2 0 2 88 9 44
2017 AS-02 65 20 4 6 1 0 3 88 7 69
2017 AS-03 76 13 4 4 2 0 0 89 7 91
2017 AS-04 82 14 0 0 4 0 0 96 4 28
2017 AS-05 55 28 6 0 6 0 6 88 6 18
2014 AS 71 20 3 3 2 0 1 92 5 219
2014 AS-01 67 33 0 0 0 0 0 100 0 18
2014 AS-02 68 19 6 2 2 2 2 90 3 63
2014 AS-03 76 16 0 5 1 0 1 94 6 80
2014 AS-04 66 25 3 0 6 0 0 91 6 32
2014 AS-05 79 14 7 0 0 0 0 93 0 14
2011 AS 66 23 5 4 1 0 1 90 5 286
2011 AS-01 74 18 0 8 0 0 0 92 8 39
2011 AS-02 58 20 11 4 3 0 4 81 7 71
2011 AS-03 66 24 4 4 0 1 1 92 4 107
2011 AS-04 65 32 3 0 0 0 0 97 0 34
2011 AS-05 67 19 5 5 5 0 0 86 10 21
2008 AS 71 15 4 7 1 0 3 89 8 289
2008 AS-01 74 13 2 9 0 0 2 89 9 46
2008 AS-02 64 17 7 6 1 0 4 85 8 81
2008 AS-03 84 8 1 3 0 0 3 95 3 89
2008 AS-04 53 25 6 13 3 0 0 78 16 32
2008 AS-05 62 19 5 14 0 0 0 81 14 21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 34 14 6 5 5 5 73 12 259
2019 AS-01 31 27 10 6 4 12 12 75 13 52
2019 AS-02 33 37 14 3 3 4 6 78 6 70
2019 AS-03 24 37 17 11 7 3 3 64 18 76
2019 AS-04 41 34 14 0 7 3 0 79 7 29
2019 AS-05 20 47 13 13 0 0 7 71 14 15
2018 AS 27 35 16 8 5 6 4 69 14 245
2018 AS-01 27 29 11 9 4 16 4 69 17 45
2018 AS-02 36 29 20 11 1 1 1 66 13 70
2018 AS-03 21 37 17 3 11 4 6 65 16 70
2018 AS-04 21 48 10 10 3 7 0 74 15 29
2018 AS-05 24 47 18 6 0 6 0 75 6 17
2017 AS 33 30 13 10 5 3 6 69 17 261
2017 AS-01 41 30 7 5 2 7 9 84 8 44
2017 AS-02 30 29 16 12 3 3 7 66 16 69
2017 AS-03 21 36 12 15 10 3 2 60 27 91
2017 AS-04 43 28 18 4 0 0 8 77 4 28
2017 AS-05 61 17 6 0 6 6 6 88 6 18
2014 AS 37 29 15 8 4 4 4 71 13 219
2014 AS-01 33 28 17 0 0 11 11 79 0 18
2014 AS-02 29 32 19 2 5 8 6 70 7 63
2014 AS-03 39 29 13 13 5 1 1 69 18 80
2014 AS-04 47 28 12 9 0 0 3 78 10 32
2014 AS-05 43 29 21 7 0 0 0 71 7 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 30 11 7 4 1 0 78 11 256
2019 AS-01 55 31 6 2 4 2 0 88 6 51
2019 AS-02 49 36 9 6 1 0 0 84 7 70
2019 AS-03 35 30 15 14 5 1 0 66 19 74
2019 AS-04 59 14 14 7 7 0 0 72 14 29
2019 AS-05 40 33 20 7 0 0 0 73 7 15
2018 AS 50 29 7 6 7 1 1 80 12 245
2018 AS-01 56 24 4 7 2 2 4 86 10 45
2018 AS-02 53 27 6 9 6 0 0 80 14 70
2018 AS-03 44 31 10 1 11 1 0 77 13 70
2018 AS-04 48 31 7 7 7 0 0 79 14 29
2018 AS-05 47 35 6 6 6 0 0 82 12 17
2017 AS 50 26 7 8 5 2 2 79 14 261
2017 AS-01 50 34 0 7 2 2 5 90 10 44
2017 AS-02 49 25 9 12 3 1 1 76 15 69
2017 AS-03 40 27 10 11 9 3 0 69 20 91
2017 AS-04 68 18 11 0 0 4 0 89 0 28
2017 AS-05 72 17 6 0 6 0 0 89 6 18
2014 AS 48 29 10 7 3 3 0 79 11 219
2014 AS-01 33 44 11 6 0 6 0 82 6 18
2014 AS-02 46 35 8 3 5 3 0 84 8 63
2014 AS-03 40 28 11 14 5 3 0 69 19 80
2014 AS-04 69 19 9 3 0 0 0 88 3 32
2014 AS-05 71 21 7 0 0 0 0 93 0 14

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 34 7 3 2 0 0 88 5 258
2019 AS-01 69 27 0 0 4 0 0 96 4 52
2019 AS-02 60 31 6 1 1 0 0 91 3 70
2019 AS-03 33 44 13 8 1 0 0 77 9 75
2019 AS-04 59 28 10 3 0 0 0 86 3 29
2019 AS-05 53 40 7 0 0 0 0 93 0 15
2018 AS 53 33 8 5 0 0 0 86 6 244
2018 AS-01 59 32 7 2 0 0 0 91 2 44
2018 AS-02 63 21 11 4 0 0 0 84 4 70
2018 AS-03 40 43 7 9 1 0 0 83 10 70
2018 AS-04 55 38 3 3 0 0 0 93 3 29
2018 AS-05 41 47 6 6 0 0 0 88 6 17
2017 AS 48 38 5 6 3 0 1 87 9 261
2017 AS-01 57 36 0 2 0 0 5 98 2 44
2017 AS-02 52 33 3 9 3 0 0 86 12 69
2017 AS-03 34 46 7 7 5 1 0 81 12 91
2017 AS-04 57 35 4 4 0 0 0 93 4 28
2017 AS-05 55 34 6 6 0 0 0 89 6 18
2014 AS 49 40 6 4 0 0 0 89 5 219
2014 AS-01 39 61 0 0 0 0 0 100 0 18
2014 AS-02 49 44 2 3 2 0 0 94 5 63
2014 AS-03 44 39 14 4 0 0 0 83 4 80
2014 AS-04 69 18 3 9 0 0 0 87 9 32
2014 AS-05 43 57 0 0 0 0 0 100 0 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 46 37 10 4 2 1 0 84 6 259
2019 AS-01 44 35 10 4 2 6 0 84 6 52
2019 AS-02 46 43 6 3 1 0 1 90 4 70
2019 AS-03 38 37 16 5 4 0 0 75 9 76
2019 AS-04 55 28 14 3 0 0 0 83 3 29
2019 AS-05 40 53 0 7 0 0 0 93 7 15
2018 AS 46 36 13 4 1 0 1 83 5 244
2018 AS-01 53 27 16 2 0 0 2 82 2 45
2018 AS-02 47 33 11 6 1 0 1 81 7 70
2018 AS-03 37 43 14 4 1 0 0 80 6 70
2018 AS-04 52 34 14 0 0 0 0 86 0 29
2018 AS-05 50 44 6 0 0 0 0 94 0 16
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 24 14 2 2 1 5 80 4 257
2019 AS-01 48 24 16 0 2 2 8 80 2 50
2019 AS-02 44 24 19 6 3 0 4 72 9 70
2019 AS-03 49 24 16 3 1 0 8 79 4 76
2019 AS-04 66 17 10 0 0 7 0 89 0 29
2019 AS-05 47 47 7 0 0 0 0 93 0 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 32 10 4 3 1 0 83 7 256
2019 AS-01 64 26 6 2 0 2 0 92 2 50
2019 AS-02 44 40 7 4 3 1 0 86 7 70
2019 AS-03 41 32 14 7 5 0 1 73 12 76
2019 AS-04 59 21 14 3 3 0 0 79 7 29
2019 AS-05 43 43 7 7 0 0 0 86 7 14
2018 AS 51 28 14 3 3 0 1 80 6 243
2018 AS-01 69 18 9 0 2 0 2 89 2 45
2018 AS-02 53 26 14 4 3 0 0 79 7 70
2018 AS-03 35 30 20 6 6 0 3 67 12 69
2018 AS-04 52 38 7 0 3 0 0 90 3 29
2018 AS-05 53 41 6 0 0 0 0 94 0 17
2017 AS 50 35 5 6 2 0 0 86 9 261
2017 AS-01 64 30 2 5 0 0 0 93 5 44
2017 AS-02 52 28 9 7 3 0 1 81 10 69
2017 AS-03 42 37 7 9 4 1 0 80 13 91
2017 AS-04 53 43 0 4 0 0 0 96 4 28
2017 AS-05 50 50 0 0 0 0 0 100 0 18
2014 AS 48 34 11 5 3 0 0 82 7 220
2014 AS-01 44 44 6 0 6 0 0 89 6 18
2014 AS-02 43 43 3 3 6 2 0 87 10 63
2014 AS-03 44 29 19 9 0 0 0 73 9 80
2014 AS-04 64 24 9 3 0 0 0 88 3 33
2014 AS-05 50 29 14 0 7 0 0 79 7 14
2011 AS 41 30 16 7 4 1 0 72 12 286
2011 AS-01 53 24 13 8 3 0 0 76 11 38
2011 AS-02 38 36 15 7 4 0 0 74 11 72
2011 AS-03 39 27 16 10 6 2 0 68 16 107
2011 AS-04 41 32 24 0 0 0 3 76 0 34
2011 AS-05 48 29 10 10 0 5 0 80 10 21
2008 AS 43 30 11 10 5 0 0 73 16 288
2008 AS-01 40 31 11 2 16 0 0 71 18 45
2008 AS-02 40 32 17 7 2 0 1 73 10 81
2008 AS-03 42 33 8 13 4 0 0 74 18 89
2008 AS-04 47 19 9 19 6 0 0 66 25 32
2008 AS-05 52 24 5 19 0 0 0 76 19 21

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 30 8 4 1 2 1 87 4 257
2019 AS-01 65 22 6 4 0 2 2 90 4 51
2019 AS-02 56 34 9 0 0 1 0 91 0 70
2019 AS-03 45 37 7 8 1 0 1 84 9 75
2019 AS-04 62 14 17 0 3 3 0 79 4 29
2019 AS-05 40 53 7 0 0 0 0 93 0 15
2018 AS 52 26 13 4 3 1 1 80 7 243
2018 AS-01 64 18 2 2 2 4 7 93 5 45
2018 AS-02 57 21 19 0 3 0 0 79 3 70
2018 AS-03 38 36 13 6 7 0 0 74 13 69
2018 AS-04 59 10 21 7 0 3 0 71 7 29
2018 AS-05 41 41 6 12 0 0 0 82 12 17
2017 AS 54 31 6 4 2 1 1 88 6 261
2017 AS-01 64 25 2 5 0 2 2 93 5 44
2017 AS-02 52 30 10 4 0 1 1 85 4 69
2017 AS-03 47 34 9 4 4 1 0 82 9 91
2017 AS-04 65 32 0 0 4 0 0 96 4 28
2017 AS-05 55 39 0 0 6 0 0 94 6 18
2014 AS 50 30 9 4 1 4 1 84 6 220
2014 AS-01 67 17 0 0 6 11 0 94 6 18
2014 AS-02 41 40 6 2 2 8 2 89 4 63
2014 AS-03 48 31 14 5 1 0 1 80 6 80
2014 AS-04 61 24 9 3 0 3 0 88 3 33
2014 AS-05 50 36 7 7 0 0 0 86 7 14
2011 AS 45 27 15 6 4 3 1 74 9 285
2011 AS-01 53 18 18 5 5 0 0 71 11 38
2011 AS-02 38 33 11 10 4 3 1 74 14 72
2011 AS-03 48 24 17 4 4 3 1 75 8 107
2011 AS-04 48 27 15 3 0 3 3 81 3 33
2011 AS-05 38 38 19 0 0 5 0 80 0 21
2008 AS 45 28 13 7 4 3 0 75 11 289
2008 AS-01 41 22 13 7 11 7 0 67 19 46
2008 AS-02 40 32 17 6 1 2 1 74 8 81
2008 AS-03 46 35 11 3 3 1 0 82 7 89
2008 AS-04 50 19 9 13 6 3 0 71 19 32
2008 AS-05 43 19 14 14 0 10 0 68 16 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 29 9 4 2 1 0 85 6 256
2019 AS-01 60 28 8 2 0 2 0 90 2 50
2019 AS-02 55 33 9 1 1 0 0 88 3 69
2019 AS-03 46 33 11 5 4 0 1 80 9 76
2019 AS-04 66 14 7 7 3 3 0 82 11 29
2019 AS-05 33 53 13 0 0 0 0 87 0 15
2018 AS 52 30 7 7 3 1 0 83 10 243
2018 AS-01 69 11 9 0 2 7 2 88 2 45
2018 AS-02 53 27 7 9 4 0 0 80 13 70
2018 AS-03 42 38 4 10 6 0 0 80 16 69
2018 AS-04 55 31 10 3 0 0 0 86 3 29
2018 AS-05 35 47 6 12 0 0 0 82 12 17
2017 AS 55 29 6 6 3 0 0 84 9 260
2017 AS-01 67 23 7 0 0 2 0 93 0 43
2017 AS-02 52 25 9 9 4 0 1 78 13 69
2017 AS-03 46 34 8 7 5 0 0 80 12 91
2017 AS-04 61 32 0 7 0 0 0 93 7 28
2017 AS-05 66 23 0 11 0 0 0 89 11 18
2014 AS 49 34 9 5 2 0 0 83 7 220
2014 AS-01 61 22 6 6 6 0 0 83 11 18
2014 AS-02 37 48 10 2 3 2 0 85 5 63
2014 AS-03 51 29 13 6 1 0 0 80 8 80
2014 AS-04 61 24 9 6 0 0 0 85 6 33
2014 AS-05 50 36 7 0 7 0 0 86 7 14
2011 AS 43 33 9 9 5 1 0 77 13 287
2011 AS-01 56 23 8 8 3 3 0 82 11 39
2011 AS-02 39 32 11 11 7 0 0 71 18 72
2011 AS-03 42 35 9 7 6 2 0 78 12 107
2011 AS-04 44 35 12 9 0 0 0 79 9 34
2011 AS-05 48 38 5 10 0 0 0 86 10 21
2008 AS 46 30 11 8 3 0 0 77 11 289
2008 AS-01 50 20 9 15 7 0 0 70 22 46
2008 AS-02 42 31 17 5 2 1 1 75 8 81
2008 AS-03 46 35 10 7 2 0 0 81 9 89
2008 AS-04 47 25 13 9 6 0 0 72 16 32
2008 AS-05 52 33 5 10 0 0 0 86 10 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 84 11 1 1 1 0 1 97 2 255
2019 AS-01 90 8 0 0 0 0 2 100 0 51
2019 AS-02 84 11 1 1 1 0 0 96 3 70
2019 AS-03 82 15 0 0 0 0 3 100 0 74
2019 AS-04 82 14 0 4 0 0 0 96 4 28
2019 AS-05 87 7 0 7 0 0 0 93 7 15
2017 AS 85 11 2 1 1 0 0 96 2 261
2017 AS-01 91 9 0 0 0 0 0 100 0 44
2017 AS-02 86 10 1 1 1 0 0 96 3 69
2017 AS-03 85 9 4 1 1 0 0 93 2 91
2017 AS-04 79 18 4 0 0 0 0 96 0 28
2017 AS-05 88 12 0 0 0 0 0 100 0 18
2014 AS 81 12 3 1 1 0 1 95 2 220
2014 AS-01 78 11 11 0 0 0 0 89 0 18
2014 AS-02 75 14 3 2 2 2 3 93 3 63
2014 AS-03 85 13 3 0 0 0 0 98 0 80
2014 AS-04 85 6 0 6 3 0 0 91 9 33
2014 AS-05 86 7 7 0 0 0 0 93 0 14
2011 AS 80 12 5 2 1 1 1 93 2 286
2011 AS-01 85 10 3 3 0 0 0 95 3 39
2011 AS-02 74 13 10 1 3 0 0 86 4 72
2011 AS-03 83 10 1 2 0 2 2 97 2 107
2011 AS-04 79 9 12 0 0 0 0 88 0 34
2011 AS-05 71 24 0 5 0 0 0 95 5 21
2008 AS 84 9 2 2 1 0 1 94 4 288
2008 AS-01 87 7 2 2 2 0 0 93 4 46
2008 AS-02 80 10 5 2 1 0 1 91 4 81
2008 AS-03 91 4 0 1 1 0 2 98 2 89
2008 AS-04 74 19 3 3 0 0 0 94 3 31
2008 AS-05 71 14 5 5 5 0 0 86 10 21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 70 18 7 3 2 0 1 89 5 256
2019 AS-01 70 16 4 6 2 0 2 88 8 50
2019 AS-02 69 19 9 1 1 1 0 88 3 70
2019 AS-03 67 16 8 4 4 0 1 84 8 76
2019 AS-04 68 21 11 0 0 0 0 89 0 28
2019 AS-05 73 27 0 0 0 0 0 100 0 15
2017 AS 58 18 8 3 6 3 5 82 10 261
2017 AS-01 66 16 7 0 0 2 9 92 0 44
2017 AS-02 59 19 7 3 7 3 1 82 11 69
2017 AS-03 51 14 12 4 11 2 5 70 17 91
2017 AS-04 65 28 0 4 0 0 4 96 4 28
2017 AS-05 66 17 0 0 6 6 6 94 6 18
2014 AS 57 22 5 3 5 5 3 87 8 220
2014 AS-01 78 6 6 0 0 11 0 94 0 18
2014 AS-02 65 16 2 2 3 10 3 93 5 63
2014 AS-03 48 28 6 3 10 1 5 80 13 80
2014 AS-04 55 24 9 9 0 3 0 81 9 33
2014 AS-05 57 36 0 0 0 7 0 100 0 14
2011 AS 47 25 8 8 6 4 2 76 15 286
2011 AS-01 64 15 10 5 5 0 0 79 10 39
2011 AS-02 46 29 7 7 1 8 1 83 9 72
2011 AS-03 36 25 10 11 10 1 6 66 23 106
2011 AS-04 59 24 3 6 6 3 0 85 12 34
2011 AS-05 52 24 10 0 5 10 0 84 5 21

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 64 22 8 3 1 2 1 88 4 258
2019 AS-01 71 18 8 0 2 0 2 90 2 51
2019 AS-02 66 24 6 1 1 1 0 91 3 70
2019 AS-03 58 24 11 5 0 1 1 84 5 76
2019 AS-04 66 21 3 3 0 7 0 93 4 29
2019 AS-05 53 27 20 0 0 0 0 80 0 15
2018 AS 59 24 12 2 1 1 0 84 3 241
2018 AS-01 68 18 9 0 0 2 2 90 0 44
2018 AS-02 63 20 14 0 1 1 0 84 1 70
2018 AS-03 49 28 15 6 3 0 0 76 9 68
2018 AS-04 66 24 7 3 0 0 0 90 3 29
2018 AS-05 41 41 18 0 0 0 0 82 0 17
2017 AS 61 23 7 5 2 3 0 86 7 261
2017 AS-01 70 18 5 0 0 7 0 95 0 44
2017 AS-02 62 20 12 3 0 3 0 85 3 69
2017 AS-03 53 25 4 11 5 1 0 79 17 91
2017 AS-04 75 14 7 0 4 0 0 89 4 28
2017 AS-05 50 39 6 6 0 0 0 89 6 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 60 27 7 4 1 1 0 88 5 258
2019 AS-01 73 16 6 4 0 2 0 90 4 51
2019 AS-02 63 27 4 3 1 1 0 91 4 70
2019 AS-03 49 34 11 5 1 0 0 83 7 76
2019 AS-04 66 21 7 3 3 0 0 86 7 29
2019 AS-05 40 47 7 7 0 0 0 87 7 15
2018 AS 56 28 9 4 3 0 0 84 7 243
2018 AS-01 69 22 4 2 0 0 2 93 2 45
2018 AS-02 57 26 11 1 4 0 0 83 6 70
2018 AS-03 41 35 10 9 6 0 0 75 14 69
2018 AS-04 69 17 10 3 0 0 0 86 3 29
2018 AS-05 47 41 6 6 0 0 0 88 6 17
2017 AS 56 30 7 4 3 0 0 86 7 261
2017 AS-01 73 20 5 2 0 0 0 93 2 44
2017 AS-02 55 28 12 6 0 0 0 83 6 69
2017 AS-03 48 32 5 5 9 0 0 80 14 91
2017 AS-04 65 32 4 0 0 0 0 96 0 28
2017 AS-05 44 45 6 0 6 0 0 89 6 18
2014 AS 55 29 7 6 2 0 0 84 9 220
2014 AS-01 61 28 6 6 0 0 0 89 6 18
2014 AS-02 49 38 5 5 2 2 0 89 6 63
2014 AS-03 53 25 10 10 3 0 0 78 13 80
2014 AS-04 64 21 9 3 3 0 0 85 6 33
2014 AS-05 64 21 7 0 7 0 0 86 7 14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 42 13 8 8 0 5 68 18 83
2019 AS-03 18 32 21 11 16 0 3 51 27 38
2019 AS-04 25 50 10 5 5 0 5 79 11 20
2019 AS-05 18 64 0 0 0 0 18 100 0 11
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 36 16 5 4 3 0 74 10 256
2019 AS-01 53 39 2 0 4 2 0 94 4 51
2019 AS-02 28 39 19 6 4 4 0 70 11 69
2019 AS-03 32 25 25 8 7 3 0 59 15 75
2019 AS-04 34 45 7 14 0 0 0 79 14 29
2019 AS-05 20 47 27 0 0 7 0 71 0 15
2018 AS 38 36 12 6 4 5 0 78 10 244
2018 AS-01 49 31 11 0 0 9 0 88 0 45
2018 AS-02 39 37 9 6 4 6 0 80 11 70
2018 AS-03 33 31 14 10 9 3 0 66 19 70
2018 AS-04 31 52 10 3 0 3 0 86 4 29
2018 AS-05 35 35 18 6 0 6 0 75 6 17
2017 AS 41 32 11 7 4 5 0 77 12 260
2017 AS-01 56 28 5 2 2 7 0 90 5 43
2017 AS-02 36 30 12 9 6 6 1 72 16 69
2017 AS-03 37 33 14 8 4 3 0 73 13 91
2017 AS-04 32 46 7 11 0 4 0 81 11 28
2017 AS-05 55 22 6 6 0 12 0 87 6 18
2014 AS 33 36 15 6 2 7 0 74 9 221
2014 AS-01 22 33 17 0 0 28 0 77 0 18
2014 AS-02 35 41 8 3 6 6 0 81 10 63
2014 AS-03 32 35 19 10 1 4 0 69 12 81
2014 AS-04 40 30 24 3 0 3 0 72 3 33
2014 AS-05 29 50 7 7 0 7 0 85 8 14
2011 AS 31 34 16 7 4 7 0 70 12 285
2011 AS-01 39 32 13 11 0 5 0 75 11 38
2011 AS-02 35 29 18 6 6 7 0 69 12 72
2011 AS-03 25 33 17 11 6 8 0 63 18 106
2011 AS-04 32 35 24 0 3 6 0 72 3 34
2011 AS-05 29 43 14 5 0 10 0 79 5 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 27 43 13 9 7 2 0 71 17 256
2019 AS-01 37 45 6 4 6 2 0 84 10 51
2019 AS-02 25 39 17 10 7 1 0 65 18 69
2019 AS-03 24 36 13 13 12 1 0 61 26 75
2019 AS-04 28 52 7 14 0 0 0 79 14 29
2019 AS-05 20 40 27 7 0 7 0 64 7 15
2018 AS 36 36 12 10 5 2 0 73 15 242
2018 AS-01 52 27 9 5 0 7 0 85 5 44
2018 AS-02 30 41 7 12 7 3 0 73 19 69
2018 AS-03 33 33 16 10 7 0 0 67 17 69
2018 AS-04 31 38 14 10 3 3 0 71 14 29
2018 AS-05 29 47 12 6 6 0 0 76 12 17
2017 AS 38 33 15 7 5 2 1 73 12 260
2017 AS-01 52 34 7 5 0 2 0 88 5 44
2017 AS-02 32 30 19 7 9 1 1 64 16 69
2017 AS-03 35 34 18 5 5 2 0 71 11 91
2017 AS-04 37 34 15 15 0 0 0 71 15 27
2017 AS-05 44 39 6 11 0 0 0 83 11 18
2014 AS 31 36 18 10 3 2 0 69 13 221
2014 AS-01 28 39 17 6 0 11 0 75 6 18
2014 AS-02 35 38 14 5 5 3 0 75 10 63
2014 AS-03 28 32 19 16 4 1 0 61 20 81
2014 AS-04 34 40 18 6 3 0 0 73 9 33
2014 AS-05 29 50 14 7 0 0 0 79 7 14
2011 AS 25 39 16 10 6 4 0 67 16 284
2011 AS-01 29 42 13 13 3 0 0 71 16 38
2011 AS-02 25 42 15 8 6 4 0 70 14 72
2011 AS-03 22 35 18 10 10 5 0 60 21 105
2011 AS-04 32 50 9 3 0 6 0 88 3 34
2011 AS-05 19 29 33 14