2019 Public Service Employee Survey Results for Statistics Canada by Question 94.1. Occupational category (variable derived from question 94)

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 40 40 3 13 3 0 0 81 16 67
2019 Scientific and Professional 41 44 5 8 2 0 0 85 10 2278
2019 Administration and Foreign Services 39 43 5 10 4 0 0 82 13 1065
2019 Technical 41 44 5 8 2 0 0 85 10 59
2019 Administrative Support 55 37 3 4 0 0 0 92 4 247
2019 Operational 40 40 10 10 0 0 0 80 10 10
2019 Other occupational category 64 30 1 4 1 0 0 94 5 210
2017 Executive 28 48 6 10 7 0 0 76 18 67
2017 Scientific and Professional 37 45 5 10 3 0 0 82 14 2377
2017 Administration and Foreign Services 34 47 4 10 5 0 0 81 15 1076
2017 Technical 21 57 6 14 3 0 0 78 16 67
2017 Administrative Support 51 37 4 5 3 0 0 89 8 340
2017 Operational 22 55 0 15 8 0 0 77 23 13
2017 Other occupational category 52 36 5 6 1 0 0 88 7 127
2014 Executive 62 29 2 8 0 0 0 91 8 66
2014 Scientific and Professional 37 47 4 8 3 0 0 84 11 1987
2014 Administration and Foreign Services 36 45 6 10 3 0 0 81 13 1084
2014 Technical 35 49 3 7 7 0 0 84 14 65
2014 Administrative Support 41 44 6 7 1 0 0 86 8 449
2014 Operational 36 41 5 18 0 0 0 77 18 20
2014 Other occupational category 45 40 4 9 1 0 0 85 10 117

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 68 17 6 5 5 0 0 85 9 66
2019 Scientific and Professional 61 23 6 8 2 0 0 84 10 2279
2019 Administration and Foreign Services 57 24 7 8 3 0 0 82 11 1064
2019 Technical 56 27 5 10 2 0 0 83 12 59
2019 Administrative Support 64 24 5 4 1 0 1 89 6 247
2019 Operational 20 10 30 30 10 0 0 30 40 10
2019 Other occupational category 77 14 3 4 0 0 0 92 5 210
2017 Executive 67 18 7 3 3 0 1 86 6 67
2017 Scientific and Professional 60 22 6 8 3 0 0 83 11 2375
2017 Administration and Foreign Services 55 25 7 9 3 0 0 81 13 1077
2017 Technical 41 35 10 8 6 0 0 76 14 67
2017 Administrative Support 65 24 5 4 1 0 0 90 5 341
2017 Operational 65 20 0 7 8 0 0 85 15 14
2017 Other occupational category 79 14 1 4 1 0 2 94 5 127
2014 Executive 79 14 2 3 2 0 2 94 5 66
2014 Scientific and Professional 55 25 7 9 3 0 0 80 12 1986
2014 Administration and Foreign Services 53 27 7 9 3 0 0 80 12 1084
2014 Technical 43 29 9 14 5 0 0 72 19 65
2014 Administrative Support 59 26 6 6 2 0 1 86 8 449
2014 Operational 52 24 5 14 5 0 0 76 19 19
2014 Other occupational category 71 14 7 4 2 0 1 86 7 117

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 31 3 0 3 0 0 94 3 67
2019 Scientific and Professional 45 37 6 9 3 0 0 82 12 2279
2019 Administration and Foreign Services 46 37 5 9 3 0 0 83 12 1065
2019 Technical 47 34 5 8 5 0 0 81 14 59
2019 Administrative Support 55 29 8 6 2 0 0 84 8 245
2019 Operational 30 60 10 0 0 0 0 90 0 10
2019 Other occupational category 73 21 2 3 1 0 0 94 4 210
2017 Executive 63 24 3 7 3 0 0 87 10 67
2017 Scientific and Professional 42 35 8 9 6 0 0 77 15 2377
2017 Administration and Foreign Services 40 38 9 8 4 0 0 79 13 1076
2017 Technical 33 32 9 15 12 0 0 65 26 67
2017 Administrative Support 50 37 7 3 2 0 0 88 5 342
2017 Operational 31 34 0 28 7 0 0 65 35 14
2017 Other occupational category 57 32 6 2 2 0 0 89 5 127
2014 Executive 71 23 3 2 2 0 0 94 3 66
2014 Scientific and Professional 46 37 7 7 3 0 0 83 11 1985
2014 Administration and Foreign Services 45 36 8 7 4 0 0 81 11 1084
2014 Technical 35 43 8 8 5 0 0 78 14 65
2014 Administrative Support 48 35 7 8 3 0 0 82 10 449
2014 Operational 38 33 10 10 5 0 5 75 15 19
2014 Other occupational category 59 27 4 8 2 0 0 86 9 117

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 52 42 6 0 0 0 0 94 0 67
2019 Scientific and Professional 31 43 11 10 4 0 1 75 14 2277
2019 Administration and Foreign Services 21 40 15 14 8 0 0 62 23 1062
2019 Technical 31 36 15 10 8 0 0 66 19 59
2019 Administrative Support 40 38 9 8 4 0 1 79 12 247
2019 Operational 60 20 10 10 0 0 0 80 10 10
2019 Other occupational category 47 35 13 4 1 1 0 82 5 207
2018 Executive 49 42 7 2 0 0 0 91 2 57
2018 Scientific and Professional 29 46 10 10 3 0 1 76 13 2126
2018 Administration and Foreign Services 25 44 12 13 5 0 1 70 18 959
2018 Technical 29 43 6 14 8 0 0 72 22 51
2018 Administrative Support 35 40 12 9 3 0 1 77 11 223
2018 Operational 36 45 18 0 0 0 0 82 0 11
2018 Other occupational category 37 44 8 8 2 2 1 83 9 136
2017 Executive 58 34 3 3 1 0 0 93 4 67
2017 Scientific and Professional 32 42 10 10 4 0 1 75 14 2375
2017 Administration and Foreign Services 27 40 13 12 8 0 0 67 20 1077
2017 Technical 14 31 15 26 12 2 0 46 38 67
2017 Administrative Support 34 40 11 10 3 1 0 75 14 342
2017 Operational 20 41 25 7 8 0 0 61 15 14
2017 Other occupational category 42 39 8 7 1 0 3 84 8 127
2014 Executive 71 26 2 2 0 0 0 97 2 66
2014 Scientific and Professional 32 43 12 9 3 0 1 76 12 1983
2014 Administration and Foreign Services 26 40 16 11 6 0 0 67 17 1082
2014 Technical 14 47 14 17 8 0 0 61 25 65
2014 Administrative Support 33 38 12 11 5 0 0 71 17 449
2014 Operational 24 38 14 14 10 0 0 62 24 19
2014 Other occupational category 32 43 8 12 5 0 2 76 17 117

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 25 3 0 0 0 1 97 0 67
2019 Scientific and Professional 54 33 6 5 2 0 0 88 6 2270
2019 Administration and Foreign Services 48 37 9 5 1 0 0 85 6 1063
2019 Technical 48 29 17 5 0 0 0 78 5 58
2019 Administrative Support 60 28 7 2 1 1 0 90 3 244
2019 Operational 60 30 0 10 0 0 0 90 10 10
2019 Other occupational category 73 20 4 1 0 0 0 94 2 211
2017 Executive 81 16 1 0 1 0 0 97 1 67
2017 Scientific and Professional 53 34 7 5 1 0 0 87 6 2371
2017 Administration and Foreign Services 51 35 8 3 2 0 0 87 5 1074
2017 Technical 33 45 9 13 0 0 0 78 13 67
2017 Administrative Support 54 33 6 6 0 1 0 88 6 343
2017 Operational 34 34 18 7 8 0 0 68 15 14
2017 Other occupational category 66 27 5 2 0 0 1 94 2 126
2014 Executive 82 17 0 2 0 0 0 98 2 66
2014 Scientific and Professional 48 38 8 4 1 1 0 87 5 1985
2014 Administration and Foreign Services 49 36 9 4 1 1 0 86 5 1084
2014 Technical 34 41 14 9 3 0 0 74 12 65
2014 Administrative Support 42 40 10 6 2 0 0 83 7 449
2014 Operational 33 33 14 14 5 0 0 67 19 19
2014 Other occupational category 55 31 7 3 2 2 0 88 5 117

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 34 33 10 16 6 0 0 67 22 67
2019 Scientific and Professional 52 32 7 6 3 0 0 84 9 2275
2019 Administration and Foreign Services 52 32 8 6 2 0 1 84 8 1064
2019 Technical 57 22 5 5 10 0 0 79 16 58
2019 Administrative Support 52 30 9 4 3 1 1 83 7 246
2019 Operational 40 50 0 0 0 10 0 100 0 10
2019 Other occupational category 69 20 7 1 1 0 1 91 3 211
2018 Executive 25 37 15 19 3 0 0 63 22 59
2018 Scientific and Professional 49 33 9 5 3 0 1 82 8 2123
2018 Administration and Foreign Services 48 34 8 5 3 0 1 84 8 958
2018 Technical 54 27 8 10 2 0 0 81 12 52
2018 Administrative Support 51 29 12 5 1 0 1 81 7 223
2018 Operational 45 36 18 0 0 0 0 82 0 11
2018 Other occupational category 58 23 13 2 0 1 3 83 3 136
2017 Executive 31 28 19 12 7 0 1 61 20 67
2017 Scientific and Professional 50 32 8 7 3 0 0 83 9 2374
2017 Administration and Foreign Services 47 34 9 6 3 1 1 82 9 1075
2017 Technical 29 37 13 9 11 1 0 67 20 67
2017 Administrative Support 51 29 11 5 3 0 1 81 8 343
2017 Operational 27 27 25 7 15 0 0 54 21 14
2017 Other occupational category 62 25 7 2 1 0 3 90 3 127
2014 Executive 39 39 11 9 0 0 2 80 9 66
2014 Scientific and Professional 46 35 9 5 3 1 1 83 8 1986
2014 Administration and Foreign Services 44 35 12 5 3 1 1 80 8 1083
2014 Technical 47 34 9 3 6 2 0 82 9 65
2014 Administrative Support 45 32 13 3 4 1 2 79 7 447
2014 Operational 29 19 29 0 19 5 0 50 20 19
2014 Other occupational category 50 26 11 0 1 4 8 86 2 117

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 53 44 2 2 0 0 0 97 2 66
2019 Scientific and Professional 36 42 12 7 3 0 0 79 10 2280
2019 Administration and Foreign Services 35 42 12 7 4 0 0 77 11 1068
2019 Administrative Support 38 36 13 5 7 0 0 75 12 247
2019 Other occupational category 43 39 10 5 3 0 0 82 8 211
2018 Executive 53 43 3 0 0 0 0 97 0 58
2018 Scientific and Professional 35 45 10 7 3 0 0 80 10 2114
2018 Administration and Foreign Services 34 46 11 5 3 0 0 80 8 959
2018 Technical 44 29 15 12 0 0 0 73 12 52
2018 Administrative Support 34 40 13 10 4 0 0 74 13 221
2018 Operational 55 27 18 0 0 0 0 82 0 11
2018 Other occupational category 38 42 13 5 1 0 0 80 6 135
2017 Executive 61 34 1 1 1 0 0 96 3 67
2017 Scientific and Professional 36 46 10 6 3 0 0 82 9 2374
2017 Administration and Foreign Services 36 45 9 6 3 0 0 82 9 1075
2017 Technical 22 36 26 8 8 0 0 57 16 67
2017 Administrative Support 32 44 11 8 5 0 0 76 13 343
2017 Operational 31 54 0 0 8 7 0 92 8 14
2017 Other occupational category 35 49 9 5 3 0 0 84 8 126
2014 Executive 70 26 5 0 0 0 0 95 0 66
2014 Scientific and Professional 29 49 12 8 3 0 0 77 11 1988
2014 Administration and Foreign Services 32 48 11 6 3 0 0 80 8 1085
2014 Technical 24 50 12 9 5 0 0 74 14 65
2014 Administrative Support 29 44 14 7 5 0 0 73 12 449
2014 Operational 41 36 14 9 0 0 0 77 9 20
2014 Other occupational category 23 44 17 10 6 0 0 67 17 117

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 41 32 17 11 0 0 0 73 11 66
2019 Scientific and Professional 33 40 12 10 5 0 0 73 14 2278
2019 Administration and Foreign Services 28 43 13 9 6 0 0 72 15 1069
2019 Technical 20 34 22 7 17 0 0 54 24 59
2019 Administrative Support 35 34 16 10 5 0 0 69 15 247
2019 Operational 10 30 60 0 0 0 0 40 0 10
2019 Other occupational category 55 32 7 4 1 1 0 87 5 211
2018 Executive 32 44 19 3 2 0 0 76 5 59
2018 Scientific and Professional 31 39 14 9 6 0 0 71 15 2122
2018 Administration and Foreign Services 28 38 17 11 6 1 0 67 16 956
2018 Technical 30 35 14 14 6 0 2 66 20 52
2018 Administrative Support 36 36 11 12 4 1 0 73 16 223
2018 Operational 45 9 36 9 0 0 0 55 9 11
2018 Other occupational category 45 34 14 3 0 0 4 82 4 136
2017 Executive 39 48 9 3 1 0 0 87 4 67
2017 Scientific and Professional 32 39 13 10 6 0 0 71 16 2375
2017 Administration and Foreign Services 30 39 15 9 6 0 0 70 15 1075
2017 Technical 17 31 26 11 13 2 0 49 24 67
2017 Administrative Support 35 34 11 10 8 1 0 70 19 342
2017 Operational 20 18 27 14 21 0 0 38 35 14
2017 Other occupational category 53 33 8 3 2 0 0 86 5 126
2014 Executive 61 30 6 3 0 0 0 91 3 66
2014 Scientific and Professional 26 42 15 11 5 0 0 69 16 1988
2014 Administration and Foreign Services 26 42 16 10 5 0 0 68 16 1085
2014 Technical 25 34 19 14 8 0 0 59 22 65
2014 Administrative Support 27 36 19 10 7 0 0 64 18 448
2014 Operational 24 19 33 14 10 0 0 43 24 19
2014 Other occupational category 46 32 12 8 3 0 0 78 10 117

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 55 31 4 9 0 0 0 87 9 67
2019 Scientific and Professional 34 44 11 8 3 0 0 78 11 2275
2019 Administration and Foreign Services 32 43 10 10 5 0 0 75 14 1066
2019 Technical 31 42 12 14 2 0 0 73 15 59
2019 Administrative Support 43 39 11 4 2 0 1 83 6 244
2019 Operational 40 50 10 0 0 0 0 90 0 10
2019 Other occupational category 48 34 9 8 1 0 0 82 9 210
2018 Executive 42 42 8 7 0 0 0 85 7 59
2018 Scientific and Professional 33 45 11 8 3 0 0 77 11 2125
2018 Administration and Foreign Services 31 44 14 8 3 0 0 75 11 960
2018 Technical 38 39 8 12 4 0 0 77 15 52
2018 Administrative Support 42 40 11 5 1 0 0 83 6 222
2018 Operational 45 36 18 0 0 0 0 82 0 11
2018 Other occupational category 34 42 12 9 2 0 1 76 11 135
2017 Executive 57 31 7 3 1 0 0 88 4 67
2017 Scientific and Professional 35 45 9 8 3 0 0 80 11 2373
2017 Administration and Foreign Services 34 44 11 7 4 0 0 78 11 1074
2017 Technical 27 36 16 18 3 0 0 63 21 67
2017 Administrative Support 41 40 11 5 3 1 0 82 7 343
2017 Operational 14 65 0 7 15 0 0 79 21 14
2017 Other occupational category 35 46 9 7 3 0 0 81 10 126

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 75 25 0 0 0 0 0 100 0 67
2019 Scientific and Professional 45 40 9 4 2 0 0 85 6 2278
2019 Administration and Foreign Services 42 43 8 4 2 0 0 85 7 1061
2019 Technical 39 46 8 2 5 0 0 85 7 59
2019 Administrative Support 51 33 9 4 2 1 0 86 5 246
2019 Operational 40 50 0 10 0 0 0 90 10 10
2019 Other occupational category 51 33 11 4 0 0 0 85 4 210
2018 Executive 78 22 0 0 0 0 0 100 0 59
2018 Scientific and Professional 46 42 7 3 1 0 0 89 4 2127
2018 Administration and Foreign Services 46 40 9 4 1 0 0 87 5 958
2018 Technical 53 30 8 8 2 0 0 82 10 51
2018 Administrative Support 51 38 5 5 1 0 0 89 6 222
2018 Operational 55 27 18 0 0 0 0 82 0 11
2018 Other occupational category 47 44 4 3 1 0 1 92 4 136
2017 Executive 78 21 0 0 1 0 0 99 1 67
2017 Scientific and Professional 46 42 6 3 2 0 0 89 5 2372
2017 Administration and Foreign Services 47 39 8 3 2 0 0 86 5 1072
2017 Technical 36 42 9 6 8 0 0 78 14 67
2017 Administrative Support 47 38 9 2 3 1 0 85 6 341
2017 Operational 52 27 7 0 8 7 0 84 8 14
2017 Other occupational category 49 35 9 4 2 0 0 84 6 126
2014 Executive 94 6 0 0 0 0 0 100 0 66
2014 Scientific and Professional 43 44 8 3 1 1 0 87 4 1988
2014 Administration and Foreign Services 44 42 9 3 1 0 0 87 4 1083
2014 Technical 38 39 14 4 5 0 0 77 9 65
2014 Administrative Support 45 39 11 3 1 0 0 84 5 449
2014 Operational 38 38 10 5 5 5 0 80 10 19
2014 Other occupational category 37 49 8 2 3 0 0 86 5 117

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 28 9 4 0 0 0 87 4 67
2019 Scientific and Professional 37 37 12 9 4 0 0 75 13 2276
2019 Administration and Foreign Services 34 41 13 7 5 0 0 75 13 1066
2019 Technical 19 42 15 8 15 0 0 61 24 59
2019 Administrative Support 35 36 12 9 7 0 0 72 16 247
2019 Operational 20 30 40 10 0 0 0 50 10 10
2019 Other occupational category 51 35 10 3 1 0 0 86 4 211
2018 Executive 51 37 7 5 0 0 0 88 5 59
2018 Scientific and Professional 34 41 12 9 4 0 0 75 13 2127
2018 Administration and Foreign Services 33 41 13 9 4 0 0 74 13 954
2018 Technical 37 26 28 6 4 0 0 63 10 51
2018 Administrative Support 33 40 12 9 5 0 0 74 14 222
2018 Operational 27 18 36 18 0 0 0 45 18 11
2018 Other occupational category 42 39 14 3 1 1 0 82 4 136
2017 Executive 60 36 3 0 1 0 0 96 1 67
2017 Scientific and Professional 35 41 11 8 5 0 0 76 13 2372
2017 Administration and Foreign Services 33 41 13 9 4 0 0 75 13 1072
2017 Technical 19 34 25 9 13 0 0 53 22 67
2017 Administrative Support 38 31 13 10 8 1 0 69 18 343
2017 Operational 14 31 20 20 8 7 0 48 30 14
2017 Other occupational category 44 39 10 5 2 1 0 83 7 125

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 29 2 0 0 0 0 98 0 66
2019 Scientific and Professional 48 36 10 4 2 0 0 84 6 2263
2019 Administration and Foreign Services 47 37 10 3 2 0 0 84 5 1064
2019 Technical 37 36 19 5 3 0 0 73 8 59
2019 Administrative Support 49 30 15 4 2 0 0 80 5 246
2019 Operational 40 60 0 0 0 0 0 100 0 10
2019 Other occupational category 49 34 12 5 1 0 0 83 6 209
2018 Executive 73 25 2 0 0 0 0 98 0 59
2018 Scientific and Professional 47 40 9 3 1 0 0 87 5 2119
2018 Administration and Foreign Services 48 40 8 3 2 0 0 87 5 954
2018 Technical 49 34 16 2 0 0 0 82 2 51
2018 Administrative Support 51 31 13 3 1 0 0 83 4 220
2018 Operational 50 50 0 0 0 0 0 100 0 10
2018 Other occupational category 50 31 13 4 2 0 0 81 5 133
2017 Executive 75 22 1 0 1 0 0 97 1 67
2017 Scientific and Professional 51 37 8 3 1 0 0 88 4 2376
2017 Administration and Foreign Services 52 38 7 3 1 0 0 89 4 1075
2017 Technical 38 42 12 5 2 2 0 81 7 66
2017 Administrative Support 51 33 10 3 2 1 0 84 5 342
2017 Operational 65 20 7 0 8 0 0 85 8 14
2017 Other occupational category 44 41 9 2 2 1 0 86 5 126
2014 Executive 83 17 0 0 0 0 0 100 0 66
2014 Scientific and Professional 54 35 9 2 1 0 0 89 3 1986
2014 Administration and Foreign Services 58 33 7 1 1 0 0 91 2 1084
2014 Technical 57 35 2 3 3 0 0 92 7 65
2014 Administrative Support 57 30 10 2 1 0 0 87 2 449
2014 Operational 52 43 5 0 0 0 0 95 0 19
2014 Other occupational category 42 35 17 3 3 0 0 77 6 117

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 63 27 3 6 1 0 0 90 7 67
2019 Scientific and Professional 36 41 11 8 4 0 0 77 12 2274
2019 Administration and Foreign Services 32 39 14 10 4 0 0 72 14 1067
2019 Technical 24 36 10 20 10 0 0 59 31 59
2019 Administrative Support 32 36 15 9 6 1 0 69 15 247
2019 Operational 10 70 20 0 0 0 0 80 0 10
2019 Other occupational category 47 32 13 5 2 1 0 80 7 211
2018 Executive 69 26 5 0 0 0 0 95 0 58
2018 Scientific and Professional 35 42 12 7 4 0 0 78 11 2118
2018 Administration and Foreign Services 34 40 13 8 5 0 0 75 13 956
2018 Technical 36 38 12 10 4 0 0 74 14 50
2018 Administrative Support 28 37 18 10 5 0 1 66 16 221
2018 Operational 45 36 18 0 0 0 0 82 0 11
2018 Other occupational category 42 39 10 4 3 1 2 83 7 136
2017 Executive 72 22 3 0 3 0 0 94 3 67
2017 Scientific and Professional 38 42 9 8 3 0 0 80 11 2375
2017 Administration and Foreign Services 35 43 11 7 4 0 0 78 11 1074
2017 Technical 16 33 18 18 12 3 0 51 31 67
2017 Administrative Support 30 38 15 8 8 1 1 69 16 343
2017 Operational 20 27 14 18 21 0 0 47 39 14
2017 Other occupational category 45 30 9 10 4 2 1 76 14 126
2014 Executive 82 17 2 0 0 0 0 98 0 66
2014 Scientific and Professional 28 46 12 9 4 0 0 75 13 1988
2014 Administration and Foreign Services 29 44 13 10 4 0 0 73 14 1084
2014 Technical 13 52 15 14 6 0 0 65 20 65
2014 Administrative Support 25 36 17 12 6 2 2 64 18 449
2014 Operational 14 41 9 23 14 0 0 55 36 20
2014 Other occupational category 20 49 16 8 3 0 3 72 12 117

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 72 22 4 1 0 0 0 94 1 67
2019 Scientific and Professional 45 34 11 6 3 0 0 79 9 2277
2019 Administration and Foreign Services 38 38 14 6 4 0 0 76 10 1065
2019 Administrative Support 38 33 17 7 4 1 0 72 11 246
2019 Other occupational category 53 28 11 5 2 0 0 81 7 211
2018 Executive 74 26 0 0 0 0 0 100 0 57
2018 Scientific and Professional 42 37 12 6 3 0 0 79 10 2122
2018 Administration and Foreign Services 38 39 12 7 4 0 0 77 11 952
2018 Technical 38 32 18 8 4 0 0 70 12 50
2018 Administrative Support 36 33 14 10 6 0 1 70 16 221
2018 Operational 36 45 9 9 0 0 0 82 9 11
2018 Other occupational category 48 33 11 3 4 0 1 82 7 133
2017 Executive 81 16 1 0 1 0 0 97 1 67
2017 Scientific and Professional 44 37 10 6 3 0 0 81 9 2372
2017 Administration and Foreign Services 41 38 10 7 4 0 0 79 11 1071
2017 Technical 25 26 18 14 15 2 0 52 30 66
2017 Administrative Support 37 35 16 6 6 1 0 72 12 342
2017 Operational 20 38 14 7 21 0 0 58 28 14
2017 Other occupational category 49 31 12 6 2 0 1 80 7 126
2014 Executive 77 20 3 0 0 0 0 97 0 66
2014 Scientific and Professional 35 42 12 7 3 0 0 77 11 1987
2014 Administration and Foreign Services 38 39 13 7 3 0 0 77 10 1084
2014 Technical 21 37 19 12 11 0 0 58 24 65
2014 Administrative Support 30 35 20 8 5 1 1 67 13 449
2014 Operational 18 32 27 5 18 0 0 50 23 20
2014 Other occupational category 39 35 12 11 2 0 1 75 13 117

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 41 45 6 8 0 0 0 86 8 66
2019 Scientific and Professional 34 43 13 7 2 1 0 77 9 2251
2019 Administration and Foreign Services 34 40 13 8 4 0 0 75 12 1052
2019 Technical 25 41 20 10 2 2 0 67 12 59
2019 Administrative Support 42 40 10 5 2 0 2 83 7 243
2019 Operational 50 40 10 0 0 0 0 90 0 10
2019 Other occupational category 48 37 6 1 2 5 1 90 4 211
2018 Executive 53 40 2 5 0 0 0 93 5 58
2018 Scientific and Professional 34 40 14 8 3 0 0 75 12 2118
2018 Administration and Foreign Services 33 41 14 7 4 0 0 74 11 952
2018 Technical 37 37 10 10 2 4 0 77 12 51
2018 Administrative Support 40 36 13 5 4 0 1 78 10 222
2018 Operational 36 45 9 0 9 0 0 82 9 11
2018 Other occupational category 44 39 11 2 1 2 2 86 3 134
2017 Executive 70 27 1 0 1 0 0 97 1 67
2017 Scientific and Professional 38 40 12 6 3 0 0 79 9 2370
2017 Administration and Foreign Services 38 40 11 7 4 0 0 78 11 1073
2017 Technical 25 39 20 8 8 0 0 64 16 67
2017 Administrative Support 43 36 10 7 3 0 2 80 10 341
2017 Operational 38 41 7 0 15 0 0 79 15 14
2017 Other occupational category 48 38 8 3 2 1 1 87 5 126
2014 Executive 76 23 2 0 0 0 0 98 0 66
2014 Scientific and Professional 32 42 14 7 3 1 0 75 10 1989
2014 Administration and Foreign Services 36 40 13 7 3 0 0 77 10 1085
2014 Technical 26 46 15 11 3 0 0 72 14 65
2014 Administrative Support 33 40 17 6 3 0 0 73 9 449
2014 Operational 23 55 14 5 5 0 0 77 9 20
2014 Other occupational category 45 34 12 4 1 2 1 82 5 117

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 61 33 4 1 0 0 0 94 1 67
2019 Scientific and Professional 40 41 11 5 3 0 0 81 7 2280
2019 Administration and Foreign Services 40 41 11 6 3 0 0 81 9 1068
2019 Technical 39 42 10 5 3 0 0 81 8 59
2019 Administrative Support 45 32 10 8 5 0 0 77 13 247
2019 Operational 50 40 10 0 0 0 0 90 0 10
2019 Other occupational category 54 33 9 3 2 0 0 87 5 211
2018 Executive 53 41 7 0 0 0 0 93 0 59
2018 Scientific and Professional 39 43 11 6 2 0 0 82 8 2125
2018 Administration and Foreign Services 40 43 10 4 2 0 0 83 6 957
2018 Technical 39 49 10 0 2 0 0 88 2 51
2018 Administrative Support 38 41 11 5 4 0 0 79 9 222
2018 Operational 45 55 0 0 0 0 0 100 0 11
2018 Other occupational category 46 37 12 4 2 0 0 83 5 135
2017 Executive 70 24 4 0 1 0 0 94 1 67
2017 Scientific and Professional 42 41 10 5 3 0 0 83 8 2373
2017 Administration and Foreign Services 43 41 9 5 2 0 0 84 6 1073
2017 Technical 33 40 13 8 5 2 0 74 13 66
2017 Administrative Support 44 35 12 4 5 0 0 80 8 343
2017 Operational 45 47 0 0 8 0 0 92 8 14
2017 Other occupational category 46 40 9 2 2 1 0 87 4 126
2014 Executive 77 21 2 0 0 0 0 98 0 66
2014 Scientific and Professional 34 45 13 6 2 0 0 79 8 1987
2014 Administration and Foreign Services 40 43 10 5 1 0 0 83 7 1085
2014 Technical 37 41 12 8 3 0 0 77 11 65
2014 Administrative Support 39 38 15 5 3 0 0 77 8 448
2014 Operational 50 45 0 5 0 0 0 95 5 20
2014 Other occupational category 39 44 5 5 5 0 1 84 11 117

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 9 17 20 29 25 0 0 26 54 65
2019 Scientific and Professional 44 33 14 5 3 0 0 77 8 2270
2019 Administration and Foreign Services 41 34 14 6 5 0 0 75 10 1066
2019 Technical 59 22 15 3 0 0 0 81 3 59
2019 Administrative Support 66 24 6 2 1 0 1 91 3 246
2019 Operational 60 40 0 0 0 0 0 100 0 10
2019 Other occupational category 75 21 3 0 0 0 0 96 1 211
2018 Executive 7 17 16 36 24 0 0 24 60 58
2018 Scientific and Professional 43 32 14 7 3 0 0 76 10 2125
2018 Administration and Foreign Services 44 33 14 6 3 0 0 77 9 958
2018 Technical 61 12 23 2 2 0 0 73 4 52
2018 Administrative Support 67 25 6 1 0 0 0 92 2 223
2018 Operational 50 30 10 10 0 0 0 80 10 10
2018 Other occupational category 71 21 4 3 0 1 1 93 3 135
2017 Executive 10 13 18 25 30 0 3 25 57 67
2017 Scientific and Professional 42 37 13 5 2 0 0 79 8 2378
2017 Administration and Foreign Services 44 35 10 6 3 0 1 80 9 1077
2017 Technical 50 29 6 12 0 0 3 82 12 67
2017 Administrative Support 66 26 4 1 0 0 1 94 1 343
2017 Operational 14 52 28 0 0 0 7 70 0 14
2017 Other occupational category 72 21 3 1 1 0 2 95 2 127
2014 Executive 8 18 21 21 23 0 9 28 48 66
2014 Scientific and Professional 42 36 13 5 2 0 0 79 8 1988
2014 Administration and Foreign Services 42 35 15 5 2 0 0 78 7 1085
2014 Technical 63 20 9 6 2 0 0 83 8 65
2014 Administrative Support 59 33 6 2 0 0 0 92 2 449
2014 Operational 64 32 5 0 0 0 0 95 0 20
2014 Other occupational category 72 21 5 1 0 0 1 93 1 117

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 3 34 40 16 6 0 0 22 37 67
2019 Scientific and Professional 8 21 37 23 9 0 1 33 29 2279
2019 Administration and Foreign Services 11 26 36 18 9 1 1 26 37 1066
2019 Technical 12 22 31 20 14 0 2 34 34 59
2019 Administrative Support 7 16 26 26 22 1 3 50 23 246
2019 Operational 0 20 40 20 20 0 0 40 20 10
2019 Other occupational category 1 8 32 30 25 1 2 57 10 211
2018 Executive 2 25 56 14 3 0 0 17 27 59
2018 Scientific and Professional 7 20 37 25 10 0 2 35 28 2120
2018 Administration and Foreign Services 9 24 35 22 7 0 2 30 34 961
2018 Technical 8 17 29 23 23 0 0 46 25 52
2018 Administrative Support 4 17 30 27 18 3 1 47 22 223
2018 Operational 0 40 30 20 0 0 10 22 44 10
2018 Other occupational category 1 11 28 28 20 6 6 55 14 135
2017 Executive 3 27 39 22 7 0 1 30 30 67
2017 Scientific and Professional 6 18 36 25 11 1 3 38 24 2364
2017 Administration and Foreign Services 8 22 38 19 10 1 3 30 31 1071
2017 Technical 17 19 33 16 9 1 4 27 39 67
2017 Administrative Support 4 11 25 23 26 2 9 55 17 339
2017 Operational 8 20 38 20 14 0 0 34 28 14
2017 Other occupational category 4 6 27 31 25 2 5 61 11 125
2014 Executive 2 8 53 30 8 0 0 38 9 66
2014 Scientific and Professional 6 20 39 25 9 1 1 34 26 1983
2014 Administration and Foreign Services 7 25 39 18 7 2 3 26 33 1084
2014 Technical 2 20 48 14 14 0 3 28 22 65
2014 Administrative Support 6 19 30 24 14 1 6 41 27 446
2014 Operational 14 32 23 23 9 0 0 32 45 20
2014 Other occupational category 2 14 22 33 21 2 5 58 18 117

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 6 19 31 34 9 0 0 43 25 67
2019 Scientific and Professional 5 13 27 32 20 2 2 54 18 2277
2019 Administration and Foreign Services 6 16 28 26 19 3 2 48 23 1060
2019 Technical 12 14 31 25 19 0 0 44 25 59
2019 Administrative Support 5 11 23 27 29 4 2 59 17 244
2019 Operational 0 10 50 10 20 10 0 33 11 10
2019 Other occupational category 1 3 9 29 49 6 3 85 5 209
2018 Executive 2 5 32 44 15 2 0 60 7 59
2018 Scientific and Professional 4 10 25 36 21 3 2 60 14 2110
2018 Administration and Foreign Services 4 16 26 30 19 2 2 52 21 955
2018 Technical 4 20 12 26 35 2 2 63 25 51
2018 Administrative Support 3 9 20 29 31 5 3 64 14 222
2018 Operational 0 27 27 18 0 9 18 25 38 11
2018 Other occupational category 2 1 13 20 53 6 5 83 3 134
2017 Executive 0 6 33 45 16 0 0 61 6 67
2017 Scientific and Professional 4 8 23 33 23 3 5 62 13 2355
2017 Administration and Foreign Services 5 11 28 29 20 3 5 53 17 1068
2017 Technical 16 20 26 13 17 3 5 33 39 67
2017 Administrative Support 4 9 20 21 29 6 11 61 16 338
2017 Operational 8 7 38 27 20 0 0 47 15 14
2017 Other occupational category 1 5 10 31 45 2 7 83 6 125
2014 Executive 0 3 18 53 24 2 0 78 3 66
2014 Scientific and Professional 4 12 30 31 17 3 3 51 17 1978
2014 Administration and Foreign Services 4 14 29 30 14 4 4 48 20 1080
2014 Technical 7 7 28 25 24 6 3 54 15 65
2014 Administrative Support 5 12 24 25 21 6 7 53 20 443
2014 Operational 14 23 14 23 27 0 0 50 36 20
2014 Other occupational category 2 8 21 23 30 8 8 63 12 117

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 3 28 45 15 9 0 0 24 31 67
2019 Scientific and Professional 10 21 33 21 10 2 2 33 33 2279
2019 Administration and Foreign Services 10 21 33 21 10 3 2 32 33 1065
2019 Technical 12 24 32 15 12 3 2 29 38 59
2019 Administrative Support 8 12 24 25 20 5 6 51 22 244
2019 Operational 10 10 50 10 10 10 0 22 22 10
2019 Other occupational category 5 13 20 19 32 7 4 58 20 209
2018 Executive 5 31 47 15 2 0 0 17 36 59
2018 Scientific and Professional 9 21 34 21 10 3 3 32 32 2123
2018 Administration and Foreign Services 10 25 33 18 10 2 2 29 36 960
2018 Technical 12 12 31 15 26 0 4 44 24 52
2018 Administrative Support 8 16 23 22 18 6 7 46 28 222
2018 Operational 0 27 27 27 9 0 9 40 30 11
2018 Other occupational category 5 12 20 24 26 6 6 58 20 133
2017 Executive 6 28 43 15 7 0 0 22 34 67
2017 Scientific and Professional 8 18 32 22 12 3 5 37 29 2358
2017 Administration and Foreign Services 10 19 33 21 11 2 5 34 30 1071
2017 Technical 19 20 36 9 8 3 6 19 42 67
2017 Administrative Support 6 11 23 17 25 7 12 52 20 337
2017 Operational 8 31 27 20 14 0 0 34 39 14
2017 Other occupational category 8 13 23 19 26 5 5 51 24 126
2014 Executive 8 27 46 17 3 0 0 20 35 66
2014 Scientific and Professional 12 23 32 19 10 2 3 30 37 1981
2014 Administration and Foreign Services 14 24 33 16 7 2 4 25 40 1079
2014 Technical 14 18 36 14 14 0 3 29 34 65
2014 Administrative Support 7 18 27 19 16 3 10 41 29 447
2014 Operational 9 23 27 5 27 0 9 35 35 20
2014 Other occupational category 8 20 21 19 20 4 7 44 32 117

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 4 25 52 16 1 0 0 18 30 67
2019 Scientific and Professional 4 11 34 31 17 1 1 50 15 2271
2019 Administration and Foreign Services 7 13 34 29 15 1 1 45 21 1056
2019 Technical 8 15 27 31 17 2 0 48 24 59
2019 Administrative Support 2 8 20 33 31 2 4 68 10 246
2019 Operational 0 0 40 40 20 0 0 60 0 10
2019 Other occupational category 0 2 7 26 58 2 4 90 3 210
2018 Executive 5 27 53 12 3 0 0 15 32 59
2018 Scientific and Professional 4 12 33 32 16 1 1 50 17 2114
2018 Administration and Foreign Services 5 14 35 27 16 0 2 44 20 958
2018 Technical 10 12 17 33 28 0 0 61 21 52
2018 Administrative Support 3 10 16 38 29 3 2 70 13 221
2018 Operational 0 0 36 55 0 0 9 60 0 11
2018 Other occupational category 1 3 9 22 55 5 5 86 4 133
2017 Executive 1 19 57 18 3 0 1 21 21 67
2017 Scientific and Professional 4 11 32 31 18 1 3 51 16 2354
2017 Administration and Foreign Services 5 12 35 29 15 1 4 46 17 1064
2017 Technical 4 16 29 23 15 4 9 43 23 67
2017 Administrative Support 2 4 17 29 36 3 8 73 8 336
2017 Operational 8 20 45 27 0 0 0 27 28 14
2017 Other occupational category 2 0 10 27 52 2 6 87 3 125
2014 Executive 2 16 45 31 6 0 0 37 17 64
2014 Scientific and Professional 4 13 34 31 15 1 1 48 18 1975
2014 Administration and Foreign Services 5 15 36 29 10 1 3 42 21 1083
2014 Technical 2 8 35 32 18 0 5 53 10 65
2014 Administrative Support 1 7 25 34 25 1 7 64 9 444
2014 Operational 5 14 27 9 36 9 0 50 20 20
2014 Other occupational category 1 2 9 28 47 5 8 86 3 117

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 9 38 36 15 2 0 0 17 47 66
2019 Scientific and Professional 12 21 28 22 13 1 3 36 34 2280
2019 Administration and Foreign Services 13 19 28 21 15 1 2 38 33 1063
2019 Technical 15 14 24 31 14 2 2 46 30 59
2019 Administrative Support 4 12 21 30 27 1 4 61 17 246
2019 Operational 0 0 40 30 30 0 0 60 0 10
2019 Other occupational category 1 5 8 19 58 4 5 85 6 210
2018 Executive 7 47 37 5 3 0 0 8 54 59
2018 Scientific and Professional 11 22 28 22 13 2 2 36 35 2115
2018 Administration and Foreign Services 12 23 27 22 12 1 2 36 36 960
2018 Technical 14 12 21 27 23 2 2 52 26 52
2018 Administrative Support 6 9 24 26 28 1 6 58 16 221
2018 Operational 27 27 18 18 0 0 9 20 60 11
2018 Other occupational category 1 6 11 20 47 5 9 78 9 134
2017 Executive 3 30 43 16 6 0 1 23 33 67
2017 Scientific and Professional 10 21 29 19 15 2 4 36 33 2361
2017 Administration and Foreign Services 10 20 31 19 14 2 5 35 32 1070
2017 Technical 18 20 27 17 6 5 8 26 43 66
2017 Administrative Support 5 8 22 24 28 2 10 60 15 338
2017 Operational 8 14 41 18 20 0 0 38 21 14
2017 Other occupational category 5 3 8 22 51 4 8 83 8 125
2014 Executive 6 23 53 12 6 0 0 18 29 66
2014 Scientific and Professional 15 25 31 16 9 1 2 26 41 1975
2014 Administration and Foreign Services 12 24 32 17 10 2 4 28 39 1084
2014 Technical 11 25 28 19 11 0 5 32 38 65
2014 Administrative Support 5 14 22 27 21 3 7 54 22 448
2014 Operational 5 18 32 14 23 5 5 40 25 20
2014 Other occupational category 1 9 13 24 34 8 11 71 13 117

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 3 18 36 36 6 1 0 42 21 67
2019 Scientific and Professional 6 15 30 27 17 3 3 46 23 2266
2019 Administration and Foreign Services 7 15 30 27 17 2 2 46 23 1062
2019 Technical 15 24 17 20 20 2 2 42 40 59
2019 Administrative Support 7 17 17 25 24 4 5 54 27 245
2019 Operational 0 0 30 40 10 10 10 63 0 10
2019 Other occupational category 2 3 9 13 56 11 6 83 6 208
2018 Executive 0 12 47 28 14 0 0 41 12 58
2018 Scientific and Professional 7 15 31 27 16 2 2 45 23 2105
2018 Administration and Foreign Services 7 14 29 27 17 3 3 47 22 956
2018 Technical 8 29 15 17 26 2 2 46 38 52
2018 Administrative Support 9 15 19 27 22 5 4 53 26 221
2018 Operational 0 9 9 55 0 9 18 75 13 11
2018 Other occupational category 2 7 9 13 46 16 8 78 11 135
2017 Executive 1 7 39 37 13 0 1 51 9 67
2017 Scientific and Professional 7 15 30 23 16 3 5 43 24 2358
2017 Administration and Foreign Services 6 14 26 27 17 4 6 49 22 1070
2017 Technical 26 15 23 14 8 6 8 25 48 67
2017 Administrative Support 11 11 20 19 24 6 9 50 26 336
2017 Operational 8 14 7 20 27 0 25 63 28 14
2017 Other occupational category 1 7 11 20 40 9 13 77 9 125
2014 Executive 3 9 29 44 14 0 2 59 12 66
2014 Scientific and Professional 7 15 33 25 13 3 4 41 24 1981
2014 Administration and Foreign Services 4 14 28 30 16 4 6 50 19 1081
2014 Technical 7 19 26 17 21 3 6 43 29 64
2014 Administrative Support 8 18 17 24 19 5 9 50 30 447
2014 Operational 5 9 23 23 36 0 5 62 14 20
2014 Other occupational category 2 7 12 23 31 14 12 72 12 117

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 1 30 43 24 1 0 0 25 31 67
2019 Scientific and Professional 10 20 34 21 11 2 2 34 31 2269
2019 Administration and Foreign Services 9 20 34 22 11 3 2 34 31 1065
2019 Technical 5 22 31 21 17 2 2 39 29 58
2019 Administrative Support 5 15 25 25 21 4 6 51 22 246
2019 Operational 0 10 50 10 10 0 20 25 13 10
2019 Other occupational category 4 6 19 18 43 7 3 68 11 209
2018 Executive 8 24 49 17 2 0 0 19 32 59
2018 Scientific and Professional 9 20 35 20 11 3 2 33 30 2120
2018 Administration and Foreign Services 10 20 36 21 9 2 2 31 31 957
2018 Technical 6 17 31 25 15 4 2 42 25 52
2018 Administrative Support 6 14 25 23 21 6 6 50 22 222
2018 Operational 0 18 45 9 18 0 9 30 20 11
2018 Other occupational category 3 10 20 22 30 7 7 62 15 133
2017 Executive 6 24 45 18 7 0 0 25 30 67
2017 Scientific and Professional 9 18 33 20 12 4 4 35 29 2362
2017 Administration and Foreign Services 8 19 35 20 11 3 4 33 29 1073
2017 Technical 14 16 31 17 11 6 4 32 34 67
2017 Administrative Support 6 8 23 18 28 6 11 55 17 337
2017 Operational 8 38 20 20 7 0 7 29 49 14
2017 Other occupational category 4 10 18 20 33 6 9 62 17 126
2014 Executive 8 14 52 20 8 0 0 27 21 66
2014 Scientific and Professional 11 20 34 19 10 4 2 31 33 1983
2014 Administration and Foreign Services 9 21 34 21 8 3 4 31 33 1085
2014 Technical 14 23 23 18 13 2 8 34 41 65
2014 Administrative Support 4 13 28 23 18 5 9 48 20 446
2014 Operational 0 32 14 18 23 0 14 47 37 20
2014 Other occupational category 5 12 23 16 26 8 9 51 21 117

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 16 13 45 19 6 0 0 25 30 67
2019 Scientific and Professional 8 19 35 24 13 1 1 38 27 2280
2019 Administration and Foreign Services 8 15 34 27 13 1 1 42 23 1066
2019 Technical 12 17 37 24 8 2 0 33 29 59
2019 Administrative Support 3 9 27 36 20 2 3 59 13 247
2019 Operational 0 10 30 20 20 0 20 50 13 10
2019 Other occupational category 5 14 22 31 25 1 2 58 20 210
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 77 15 0 3 3 0 2 94 6 65
2019 Scientific and Professional 65 20 5 7 2 0 1 86 9 2277
2019 Administration and Foreign Services 62 24 5 6 2 0 1 86 8 1064
2019 Technical 56 17 10 8 3 0 5 77 13 59
2019 Administrative Support 67 18 5 6 2 1 2 87 8 245
2019 Operational 40 0 20 30 0 0 10 44 33 10
2019 Other occupational category 71 15 7 2 2 1 2 88 5 210
2017 Executive 78 18 1 1 0 0 1 97 2 67
2017 Scientific and Professional 66 21 5 6 2 0 0 87 8 2376
2017 Administration and Foreign Services 61 23 6 6 3 0 1 85 9 1075
2017 Technical 50 31 10 5 3 2 0 82 8 67
2017 Administrative Support 65 20 6 3 1 1 3 89 5 342
2017 Operational 58 7 14 7 8 7 0 70 16 14
2017 Other occupational category 72 16 3 2 1 1 5 94 3 126
2014 Executive 83 14 2 0 0 0 2 98 0 66
2014 Scientific and Professional 65 21 5 6 3 0 0 86 9 1988
2014 Administration and Foreign Services 64 22 5 6 2 0 1 86 9 1085
2014 Technical 61 17 6 6 9 0 0 78 16 65
2014 Administrative Support 67 19 5 4 2 0 3 89 6 449
2014 Operational 48 19 19 5 5 0 5 70 10 19
2014 Other occupational category 76 12 3 0 5 0 4 92 5 117

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 30 3 1 1 0 6 94 3 67
2019 Scientific and Professional 33 31 13 7 4 5 7 73 12 2279
2019 Administration and Foreign Services 33 34 13 5 3 7 6 76 9 1066
2019 Technical 36 25 19 5 7 5 3 67 13 59
2019 Administrative Support 35 30 17 4 6 5 3 71 11 245
2019 Operational 30 40 10 0 0 20 0 88 0 10
2019 Other occupational category 46 20 8 0 1 12 12 87 2 211
2018 Executive 62 33 3 2 0 0 0 95 2 58
2018 Scientific and Professional 29 33 15 7 5 6 6 70 13 2125
2018 Administration and Foreign Services 27 38 14 5 4 7 5 74 10 961
2018 Technical 40 27 10 8 8 6 2 73 17 52
2018 Administrative Support 29 31 15 9 4 6 5 68 15 222
2018 Operational 18 36 36 0 9 0 0 55 9 11
2018 Other occupational category 32 27 9 2 0 17 13 84 3 135
2017 Executive 76 21 1 0 1 0 0 97 1 67
2017 Scientific and Professional 34 31 10 6 5 6 8 76 12 2375
2017 Administration and Foreign Services 33 32 12 7 4 6 7 74 12 1076
2017 Technical 23 37 26 4 4 4 3 64 8 67
2017 Administrative Support 34 29 14 7 5 6 4 71 13 340
2017 Operational 14 14 41 11 21 0 0 27 32 14
2017 Other occupational category 46 21 5 2 3 10 12 86 7 126
2014 Executive 68 32 0 0 0 0 0 100 0 66
2014 Scientific and Professional 35 33 12 6 4 5 6 76 11 1987
2014 Administration and Foreign Services 39 31 12 5 3 5 5 77 9 1085
2014 Technical 33 25 15 9 6 6 6 66 16 65
2014 Administrative Support 32 27 16 7 8 6 4 66 17 448
2014 Operational 23 18 5 14 23 9 9 50 44 20
2014 Other occupational category 48 22 5 6 2 9 7 84 10 117

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 73 23 0 3 0 0 2 97 3 66
2019 Scientific and Professional 52 29 8 7 3 1 0 82 10 2277
2019 Administration and Foreign Services 52 31 8 5 2 1 0 85 7 1065
2019 Administrative Support 49 25 11 8 5 2 1 76 13 245
2019 Other occupational category 69 22 6 2 1 0 0 91 3 210
2018 Executive 78 19 2 2 0 0 0 97 2 59
2018 Scientific and Professional 49 31 7 7 4 1 0 81 11 2121
2018 Administration and Foreign Services 48 35 7 6 3 1 1 84 9 956
2018 Technical 57 25 2 10 4 2 0 84 14 52
2018 Administrative Support 44 33 7 7 7 1 0 78 15 222
2018 Operational 36 45 0 18 0 0 0 82 18 11
2018 Other occupational category 66 23 3 4 1 3 0 92 5 134
2017 Executive 88 12 0 0 0 0 0 100 0 67
2017 Scientific and Professional 53 29 6 7 4 1 0 83 10 2376
2017 Administration and Foreign Services 51 30 7 7 4 1 0 83 10 1076
2017 Technical 44 34 9 8 3 0 2 79 12 67
2017 Administrative Support 50 27 9 6 7 1 1 78 13 341
2017 Operational 34 18 27 14 8 0 0 52 21 14
2017 Other occupational category 64 20 5 7 2 2 1 87 8 127
2014 Executive 86 14 0 0 0 0 0 100 0 66
2014 Scientific and Professional 52 31 7 6 3 1 0 84 9 1989
2014 Administration and Foreign Services 53 31 7 5 1 2 0 86 7 1085
2014 Technical 46 34 8 6 4 2 0 81 10 65
2014 Administrative Support 45 27 11 7 7 2 1 75 14 449
2014 Operational 36 23 5 5 32 0 0 59 36 20
2014 Other occupational category 58 25 9 1 3 3 1 86 5 117

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 70 27 1 1 0 0 0 97 1 67
2019 Scientific and Professional 59 29 6 4 2 0 0 88 6 2282
2019 Administration and Foreign Services 58 32 5 3 1 0 0 90 5 1067
2019 Technical 55 33 3 7 2 0 0 88 9 58
2019 Administrative Support 56 27 9 4 4 0 0 83 8 244
2019 Operational 50 30 10 10 0 0 0 80 10 10
2019 Other occupational category 83 13 2 1 0 0 0 97 1 211
2018 Executive 76 22 0 2 0 0 0 98 2 59
2018 Scientific and Professional 57 31 5 4 2 0 0 89 6 2120
2018 Administration and Foreign Services 55 35 6 3 1 0 0 90 4 956
2018 Technical 61 32 4 4 0 0 0 92 4 51
2018 Administrative Support 59 32 2 5 1 0 0 91 7 222
2018 Operational 27 55 9 9 0 0 0 82 9 11
2018 Other occupational category 81 14 3 1 1 0 0 95 2 134
2017 Executive 82 16 0 1 0 0 0 99 1 67
2017 Scientific and Professional 57 31 5 4 2 0 0 89 6 2375
2017 Administration and Foreign Services 53 36 6 4 2 0 0 89 6 1073
2017 Technical 39 41 7 11 0 0 2 82 11 66
2017 Administrative Support 51 33 7 6 3 0 0 84 9 342
2017 Operational 25 20 27 20 8 0 0 45 28 14
2017 Other occupational category 78 14 5 2 1 1 0 93 2 126
2014 Executive 79 21 0 0 0 0 0 100 0 66
2014 Scientific and Professional 53 35 6 4 2 0 0 89 5 1988
2014 Administration and Foreign Services 55 36 5 3 1 0 0 91 4 1085
2014 Technical 40 44 9 7 0 0 0 84 7 64
2014 Administrative Support 43 36 10 6 3 0 1 81 10 449
2014 Operational 32 45 9 9 5 0 0 77 14 20
2014 Other occupational category 68 24 4 3 0 1 0 93 3 117

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 27 3 3 0 1 0 94 3 67
2019 Scientific and Professional 51 34 9 3 2 1 0 86 5 2281
2019 Administration and Foreign Services 48 37 9 3 1 1 0 86 5 1069
2019 Technical 44 32 14 7 3 0 0 76 10 59
2019 Administrative Support 44 33 13 4 3 2 2 80 7 246
2019 Operational 40 60 0 0 0 0 0 100 0 10
2019 Other occupational category 67 23 6 2 0 1 1 92 2 210
2018 Executive 68 29 0 2 2 0 0 97 3 59
2018 Scientific and Professional 47 37 9 3 2 1 0 86 5 2123
2018 Administration and Foreign Services 43 40 10 4 1 1 0 85 5 960
2018 Technical 59 23 12 2 2 2 0 84 4 52
2018 Administrative Support 43 33 13 3 4 2 1 79 7 223
2018 Operational 36 27 27 9 0 0 0 64 9 11
2018 Other occupational category 58 29 5 3 1 4 0 91 4 134
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 91 9 0 0 0 0 0 100 0 65
2019 Scientific and Professional 52 28 10 4 2 1 3 84 5 2281
2019 Administration and Foreign Services 50 29 13 3 1 1 3 82 4 1064
2019 Technical 34 17 25 10 5 0 8 56 17 59
2019 Administrative Support 30 27 21 6 4 1 11 65 11 247
2019 Operational 20 40 10 0 0 10 20 86 0 10
2019 Other occupational category 47 22 13 5 3 1 9 77 9 211

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 39 40 10 9 1 0 0 79 10 67
2019 Scientific and Professional 46 31 12 6 3 1 1 79 10 2280
2019 Administration and Foreign Services 47 34 11 4 3 1 0 82 7 1067
2019 Administrative Support 45 29 13 7 5 0 1 74 12 247
2019 Other occupational category 60 25 7 3 3 0 1 86 7 211
2018 Executive 36 44 14 7 0 0 0 80 7 59
2018 Scientific and Professional 45 35 9 7 3 1 0 81 10 2123
2018 Administration and Foreign Services 41 37 13 5 4 0 1 78 9 960
2018 Technical 46 33 14 0 8 0 0 79 8 52
2018 Administrative Support 52 29 8 5 4 1 1 82 10 223
2018 Operational 64 9 27 0 0 0 0 73 0 11
2018 Other occupational category 59 24 11 2 2 0 2 85 4 136
2017 Executive 57 31 7 4 0 0 0 88 4 67
2017 Scientific and Professional 46 35 9 7 3 0 0 82 10 2372
2017 Administration and Foreign Services 46 36 9 5 3 0 1 82 8 1077
2017 Technical 36 34 18 9 3 0 0 70 12 67
2017 Administrative Support 48 32 9 6 4 1 0 81 9 343
2017 Operational 34 38 15 7 7 0 0 72 14 14
2017 Other occupational category 56 31 5 5 2 0 1 88 7 125
2014 Executive 56 35 8 2 0 0 0 91 2 66
2014 Scientific and Professional 43 38 9 6 3 0 0 82 10 1989
2014 Administration and Foreign Services 47 36 9 5 2 0 0 84 7 1086
2014 Technical 39 39 16 3 3 0 0 78 6 65
2014 Administrative Support 42 36 10 7 4 0 1 79 11 450
2014 Operational 36 18 23 14 9 0 0 55 23 20
2014 Other occupational category 56 30 7 5 1 0 0 87 6 117

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 49 39 6 3 0 3 0 91 3 67
2019 Scientific and Professional 56 25 9 4 3 2 1 83 7 2276
2019 Administration and Foreign Services 56 27 9 4 2 2 1 85 6 1063
2019 Technical 47 27 14 10 0 2 0 76 10 59
2019 Administrative Support 52 22 12 7 3 3 0 77 10 245
2019 Operational 80 10 0 0 0 10 0 100 0 10
2019 Other occupational category 76 18 3 0 2 1 1 95 2 211
2018 Executive 53 38 9 0 0 0 0 91 0 58
2018 Scientific and Professional 54 28 9 4 3 2 1 84 7 2128
2018 Administration and Foreign Services 50 31 10 4 2 1 1 82 7 957
2018 Technical 58 23 6 2 6 4 1 86 8 52
2018 Administrative Support 55 24 8 6 3 2 2 82 10 223
2018 Operational 64 18 0 18 0 0 0 82 18 11
2018 Other occupational category 72 20 2 3 2 1 1 93 4 136
2017 Executive 71 21 2 5 0 2 0 94 5 66
2017 Scientific and Professional 55 27 8 4 3 2 1 84 7 2375
2017 Administration and Foreign Services 52 31 9 3 3 2 1 86 6 1075
2017 Technical 46 30 14 6 2 3 0 78 8 67
2017 Administrative Support 54 26 9 4 3 3 1 83 7 343
2017 Operational 45 27 8 7 14 0 0 72 20 14
2017 Other occupational category 68 24 3 3 0 1 1 94 3 127
2014 Executive 85 11 5 0 0 0 0 95 0 66
2014 Scientific and Professional 53 30 8 5 2 2 1 85 7 1988
2014 Administration and Foreign Services 53 31 9 3 1 2 1 86 4 1086
2014 Technical 52 33 9 2 5 0 0 85 6 65
2014 Administrative Support 45 32 12 4 3 2 2 80 7 450
2014 Operational 41 23 9 9 14 5 0 67 24 20
2014 Other occupational category 66 23 3 2 0 3 3 94 3 117

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 57 30 9 3 0 1 0 88 3 67
2019 Scientific and Professional 50 31 9 6 3 1 0 82 9 2278
2019 Administration and Foreign Services 52 30 9 5 3 0 0 83 8 1063
2019 Technical 47 31 7 10 5 0 0 78 15 59
2019 Administrative Support 49 27 10 9 3 1 1 77 12 245
2019 Operational 50 40 10 0 0 0 0 90 0 10
2019 Other occupational category 66 21 7 3 2 1 1 88 5 211
2018 Executive 47 42 5 5 0 0 0 89 5 57
2018 Scientific and Professional 50 32 8 6 3 1 0 82 9 2125
2018 Administration and Foreign Services 47 32 10 7 3 1 0 80 10 958
2018 Technical 65 19 10 4 2 0 0 85 6 52
2018 Administrative Support 54 29 8 5 3 1 0 83 9 222
2018 Operational 55 27 9 0 0 9 0 90 0 11
2018 Other occupational category 62 24 7 2 2 2 2 89 4 134
2017 Executive 65 30 3 2 0 0 0 95 2 66
2017 Scientific and Professional 51 31 7 6 3 1 0 83 9 2374
2017 Administration and Foreign Services 50 32 8 6 3 1 0 83 9 1076
2017 Technical 43 31 18 9 0 0 0 74 9 67
2017 Administrative Support 53 27 8 6 5 0 0 81 11 343
2017 Operational 34 32 14 7 14 0 0 66 20 14
2017 Other occupational category 65 25 3 3 1 2 2 93 4 126
2014 Executive 76 21 3 0 0 0 0 97 0 66
2014 Scientific and Professional 48 36 7 5 3 1 0 85 8 1988
2014 Administration and Foreign Services 49 35 9 5 2 1 0 84 7 1086
2014 Technical 42 36 11 3 6 0 2 79 10 65
2014 Administrative Support 43 35 10 7 4 0 1 79 11 449
2014 Operational 41 23 9 0 27 0 0 64 27 20
2014 Other occupational category 55 26 9 4 5 0 1 83 9 117

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 88 10 1 0 0 0 0 99 0 67
2019 Scientific and Professional 81 11 3 2 1 0 1 93 4 2272
2019 Administration and Foreign Services 81 12 3 1 1 0 0 94 3 1060
2019 Technical 74 17 7 0 0 0 2 93 0 58
2019 Administrative Support 82 13 1 2 1 0 0 95 3 246
2019 Operational 60 20 10 10 0 0 0 80 10 10
2019 Other occupational category 86 7 3 1 1 0 2 95 2 210
2017 Executive 87 12 1 0 0 0 0 99 0 67
2017 Scientific and Professional 81 13 3 2 1 0 0 94 3 2372
2017 Administration and Foreign Services 80 13 2 2 2 0 0 93 4 1075
2017 Technical 75 16 4 3 2 0 0 92 4 67
2017 Administrative Support 84 9 4 1 0 0 1 94 1 341
2017 Operational 65 21 0 14 0 0 0 86 14 14
2017 Other occupational category 86 7 0 1 3 0 2 96 4 126
2014 Executive 94 5 2 0 0 0 0 98 0 66
2014 Scientific and Professional 81 12 3 2 1 0 0 94 3 1988
2014 Administration and Foreign Services 79 14 3 3 1 0 1 93 4 1085
2014 Technical 84 12 3 0 0 0 0 97 0 65
2014 Administrative Support 78 16 2 1 2 0 1 95 3 450
2014 Operational 77 14 0 5 5 0 0 91 9 20
2014 Other occupational category 85 8 0 3 2 0 2 95 5 116

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 64 20 3 6 2 2 3 89 8 64
2019 Scientific and Professional 69 19 4 2 2 1 2 91 4 2278
2019 Administration and Foreign Services 70 20 5 2 1 1 1 91 3 1066
2019 Technical 59 20 5 5 2 2 7 87 7 59
2019 Administrative Support 56 19 7 5 5 2 6 82 11 247
2019 Operational 20 60 0 0 0 0 20 100 0 10
2019 Other occupational category 74 13 4 0 1 1 7 94 2 210
2017 Executive 52 18 3 4 0 1 21 90 6 67
2017 Scientific and Professional 65 21 4 3 1 3 3 92 4 2370
2017 Administration and Foreign Services 60 23 5 3 3 3 3 88 7 1074
2017 Technical 37 19 19 9 7 2 8 62 18 67
2017 Administrative Support 58 17 6 4 3 4 7 84 8 341
2017 Operational 41 20 20 0 8 11 0 68 9 14
2017 Other occupational category 71 16 1 2 0 2 10 97 2 125
2014 Executive 58 6 6 0 0 2 29 91 0 66
2014 Scientific and Professional 64 21 5 2 1 3 3 91 4 1987
2014 Administration and Foreign Services 57 26 5 3 2 3 4 89 6 1086
2014 Technical 50 22 9 5 1 5 8 82 7 65
2014 Administrative Support 52 25 7 2 4 4 7 86 6 450
2014 Operational 27 14 0 0 36 5 18 53 47 20
2014 Other occupational category 70 15 3 2 1 2 7 93 4 117

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 65 24 8 2 0 2 0 91 2 66
2019 Scientific and Professional 66 21 8 2 2 1 0 88 4 2281
2019 Administration and Foreign Services 65 22 8 3 1 1 0 88 4 1068
2019 Technical 59 22 10 2 5 2 0 83 7 59
2019 Administrative Support 57 21 10 5 3 2 1 81 8 247
2019 Operational 60 30 10 0 0 0 0 90 0 10
2019 Other occupational category 79 14 5 0 1 0 0 94 1 210
2018 Executive 63 25 8 3 0 0 0 88 3 59
2018 Scientific and Professional 61 24 8 3 2 1 0 86 6 2125
2018 Administration and Foreign Services 55 28 10 3 3 1 0 84 6 957
2018 Technical 71 12 10 4 4 0 0 83 8 52
2018 Administrative Support 59 25 8 3 3 1 0 85 6 220
2018 Operational 73 0 27 0 0 0 0 73 0 11
2018 Other occupational category 75 14 7 2 2 0 1 90 3 136
2017 Executive 66 22 9 3 0 0 0 88 3 67
2017 Scientific and Professional 62 24 8 3 3 1 0 87 5 2373
2017 Administration and Foreign Services 60 24 8 3 3 2 0 86 6 1076
2017 Technical 45 30 17 4 0 4 0 78 4 67
2017 Administrative Support 60 21 12 3 3 1 0 82 6 343
2017 Operational 45 35 14 0 7 0 0 80 7 14
2017 Other occupational category 74 15 7 2 2 0 0 89 4 125

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 31 5 3 2 0 2 91 5 65
2019 Scientific and Professional 56 27 9 5 3 0 0 84 8 2271
2019 Administration and Foreign Services 58 26 8 4 2 1 0 85 7 1065
2019 Technical 58 20 8 7 7 0 0 78 14 59
2019 Administrative Support 50 27 11 6 6 0 0 77 12 247
2019 Operational 70 20 0 10 0 0 0 90 10 10
2019 Other occupational category 75 17 3 3 2 0 0 93 5 210
2018 Executive 56 29 14 2 0 0 0 85 2 59
2018 Scientific and Professional 54 27 9 6 3 1 0 82 9 2125
2018 Administration and Foreign Services 50 31 10 5 3 0 0 82 8 957
2018 Technical 69 14 10 2 6 0 0 83 8 52
2018 Administrative Support 55 24 10 6 5 0 0 80 10 222
2018 Operational 73 9 18 0 0 0 0 82 0 11
2018 Other occupational category 71 19 5 2 2 0 1 91 5 136
2017 Executive 66 25 6 1 0 0 1 92 2 67
2017 Scientific and Professional 57 27 7 5 3 0 0 84 8 2368
2017 Administration and Foreign Services 56 28 8 4 4 0 0 85 8 1076
2017 Technical 48 32 16 2 1 0 0 80 3 67
2017 Administrative Support 58 23 8 6 4 1 0 81 10 341
2017 Operational 38 42 7 7 7 0 0 80 14 14
2017 Other occupational category 71 17 9 2 1 0 0 88 3 125
2014 Executive 77 21 2 0 0 0 0 98 0 66
2014 Scientific and Professional 55 29 7 4 4 0 0 85 8 1987
2014 Administration and Foreign Services 55 30 8 5 2 0 0 85 7 1086
2014 Technical 54 33 6 2 5 0 0 88 6 65
2014 Administrative Support 51 29 9 6 4 0 0 80 11 449
2014 Operational 41 23 18 9 5 5 0 67 14 20
2014 Other occupational category 68 23 3 4 1 0 0 92 5 117

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 27 51 6 11 5 0 0 78 16 63
2019 Scientific and Professional 17 47 13 11 3 3 6 70 15 974
2019 Administration and Foreign Services 18 42 18 11 4 3 3 64 17 355
2019 Technical 27 18 36 9 9 0 0 45 18 11
2019 Administrative Support 40 50 0 0 10 0 0 90 10 10
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 47 41 8 3 2 0 0 88 5 66
2019 Scientific and Professional 35 34 13 6 3 8 0 75 10 2272
2019 Administration and Foreign Services 32 32 16 6 4 10 0 71 11 1059
2019 Technical 25 34 15 5 7 12 2 69 14 59
2019 Administrative Support 46 26 15 4 2 6 0 77 7 246
2019 Operational 30 40 0 20 0 10 0 78 22 10
2019 Other occupational category 63 16 2 0 0 17 1 97 1 211
2018 Executive 56 39 3 2 0 0 0 95 2 59
2018 Scientific and Professional 35 33 14 6 3 9 0 75 10 2128
2018 Administration and Foreign Services 30 37 14 6 4 10 0 74 10 960
2018 Technical 48 27 10 4 4 8 0 81 8 52
2018 Administrative Support 41 29 10 9 4 7 0 76 13 222
2018 Operational 27 9 36 18 0 9 0 40 20 11
2018 Other occupational category 59 17 5 2 1 15 2 91 4 136
2017 Executive 66 30 3 0 1 0 0 96 1 67
2017 Scientific and Professional 37 34 11 6 3 8 0 78 10 2376
2017 Administration and Foreign Services 36 32 13 6 4 8 1 75 10 1075
2017 Technical 30 28 15 12 7 7 0 63 21 67
2017 Administrative Support 40 30 14 3 3 8 0 77 7 340
2017 Operational 38 20 7 7 15 14 0 67 25 14
2017 Other occupational category 60 20 5 1 0 14 1 94 1 126
2014 Executive 76 17 5 2 0 0 2 94 2 66
2014 Scientific and Professional 31 38 13 5 2 11 0 78 8 1989
2014 Administration and Foreign Services 30 35 15 6 2 11 1 74 9 1084
2014 Technical 35 34 16 3 3 8 0 76 7 65
2014 Administrative Support 37 32 14 6 2 8 1 76 9 449
2014 Operational 27 23 14 5 18 9 5 58 26 20
2014 Other occupational category 47 19 8 2 1 20 2 85 4 117

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 43 45 7 3 1 0 0 88 4 67
2019 Scientific and Professional 29 37 17 9 5 2 0 69 14 2271
2019 Administration and Foreign Services 26 35 16 11 7 4 0 64 19 1058
2019 Technical 17 32 15 19 12 3 2 52 32 59
2019 Administrative Support 38 32 15 8 4 3 1 73 12 247
2019 Operational 30 40 10 10 0 10 0 78 11 10
2019 Other occupational category 62 20 4 0 1 13 0 94 2 211
2018 Executive 53 41 3 0 2 0 0 95 2 58
2018 Scientific and Professional 29 38 16 10 4 3 0 70 14 2118
2018 Administration and Foreign Services 28 39 16 9 6 3 0 69 15 955
2018 Technical 40 31 15 10 2 2 0 72 12 52
2018 Administrative Support 41 31 12 7 5 2 1 75 13 222
2018 Operational 36 18 27 18 0 0 0 55 18 11
2018 Other occupational category 55 25 10 0 1 8 1 88 1 135
2017 Executive 58 39 3 0 0 0 0 97 0 67
2017 Scientific and Professional 34 36 14 9 4 3 0 72 14 2373
2017 Administration and Foreign Services 33 34 16 9 5 3 1 70 14 1074
2017 Technical 26 24 22 15 10 3 0 52 26 67
2017 Administrative Support 41 30 16 5 5 3 0 73 11 343
2017 Operational 27 31 14 14 15 0 0 58 28 14
2017 Other occupational category 61 22 5 2 1 8 1 91 3 126
2014 Executive 76 18 5 0 0 0 2 95 0 66
2014 Scientific and Professional 26 38 19 10 4 3 0 66 15 1986
2014 Administration and Foreign Services 27 36 17 11 4 4 0 66 16 1086
2014 Technical 31 35 13 10 6 6 0 70 17 65
2014 Administrative Support 36 34 15 6 5 4 0 73 11 449
2014 Operational 27 27 14 5 18 9 0 60 25 20
2014 Other occupational category 48 24 10 1 3 12 1 84 5 117

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 25 49 15 9 1 0 0 75 10 67
2019 Scientific and Professional 20 35 21 12 5 7 0 59 18 2271
2019 Administration and Foreign Services 19 31 20 14 9 7 0 54 25 1059
2019 Technical 10 25 19 20 15 8 2 40 40 59
2019 Administrative Support 30 28 21 7 3 9 1 65 12 243
2019 Operational 20 50 10 10 0 10 0 78 11 10
2019 Other occupational category 49 21 5 2 1 21 0 90 4 210
2018 Executive 36 53 8 3 0 0 0 88 3 59
2018 Scientific and Professional 19 35 20 14 5 7 0 59 20 2117
2018 Administration and Foreign Services 21 32 22 12 6 7 0 57 19 960
2018 Technical 32 23 12 14 6 14 0 64 22 52
2018 Administrative Support 32 29 16 8 4 10 1 69 13 222
2018 Operational 27 18 27 18 0 9 0 50 20 11
2018 Other occupational category 47 20 7 2 2 20 2 86 5 135
2017 Executive 41 53 6 0 0 0 0 94 0 66
2017 Scientific and Professional 24 35 17 11 5 7 0 64 17 2370
2017 Administration and Foreign Services 23 36 18 11 5 7 1 63 17 1074
2017 Technical 15 25 22 21 9 7 0 43 33 67
2017 Administrative Support 29 34 14 7 5 10 0 71 14 343
2017 Operational 25 27 20 14 15 0 0 52 28 14
2017 Other occupational category 51 20 9 4 1 13 2 84 6 125
2014 Executive 61 33 2 3 0 0 2 95 3 66
2014 Scientific and Professional 17 36 21 12 4 9 0 58 18 1987
2014 Administration and Foreign Services 20 33 20 12 4 9 1 59 19 1084
2014 Technical 23 29 24 11 3 10 0 57 16 65
2014 Administrative Support 30 32 17 5 5 10 1 69 12 447
2014 Operational 32 0 27 9 9 23 0 41 23 20
2014 Other occupational category 39 24 9 3 4 20 1 79 9 117

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 30 37 16 13 3 0 0 67 16 67
2019 Scientific and Professional 18 38 17 15 8 3 0 58 24 2271
2019 Administration and Foreign Services 18 34 18 16 11 3 0 54 28 1060
2019 Technical 10 25 19 19 22 3 2 38 43 59
2019 Administrative Support 33 26 21 10 5 4 1 62 15 243
2019 Operational 50 30 0 10 0 10 0 89 11 10
2019 Other occupational category 50 26 6 3 2 13 0 87 5 209
2018 Executive 37 41 12 8 2 0 0 78 10 59
2018 Scientific and Professional 18 36 19 17 7 3 0 56 25 2127
2018 Administration and Foreign Services 19 35 19 13 10 4 0 56 24 959
2018 Technical 27 32 16 8 8 10 0 65 18 51
2018 Administrative Support 26 38 15 12 5 4 0 67 18 223
2018 Operational 18 36 27 0 18 0 0 55 18 11
2018 Other occupational category 41 31 7 6 2 13 2 84 9 136
2017 Executive 40 54 6 0 0 0 0 94 0 67
2017 Scientific and Professional 23 38 14 14 7 4 0 63 21 2373
2017 Administration and Foreign Services 23 35 15 14 8 4 1 61 22 1074
2017 Technical 17 23 30 19 9 1 0 40 29 67
2017 Administrative Support 29 33 15 11 6 7 0 66 18 342
2017 Operational 7 38 20 14 21 0 0 45 35 14
2017 Other occupational category 46 27 7 6 2 12 0 83 9 126
2014 Executive 53 35 6 3 2 0 2 89 5 66
2014 Scientific and Professional 18 38 19 14 6 4 0 59 22 1985
2014 Administration and Foreign Services 19 37 21 12 7 4 0 58 20 1084
2014 Technical 20 35 24 11 6 5 0 57 18 65
2014 Administrative Support 28 33 18 9 6 5 1 65 16 449
2014 Operational 23 9 18 18 14 18 0 39 39 20
2014 Other occupational category 35 34 10 4 3 12 1 80 8 117

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 66 22 10 1 0 0 0 88 1 67
2019 Scientific and Professional 58 25 10 2 0 4 0 87 3 2271
2019 Administration and Foreign Services 62 23 7 2 1 5 0 90 3 1066
2019 Technical 68 27 3 0 0 0 2 97 0 59
2019 Administrative Support 67 17 9 1 1 6 0 89 2 247
2019 Operational 50 20 10 20 0 0 0 70 20 10
2019 Other occupational category 68 14 2 2 1 11 1 95 3 210
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 38 41 11 9 2 0 0 79 11 66
2019 Scientific and Professional 35 45 11 6 2 1 0 81 8 2272
2019 Administration and Foreign Services 31 44 14 7 3 1 0 76 10 1065
2019 Technical 20 49 17 10 2 2 0 71 12 59
2019 Administrative Support 42 40 10 3 2 2 1 84 6 247
2019 Operational 30 40 10 10 0 10 0 78 11 10
2019 Other occupational category 46 38 8 3 0 4 0 88 3 210
2018 Executive 36 42 14 7 2 0 0 78 8 59
2018 Scientific and Professional 31 45 14 7 2 2 0 77 9 2123
2018 Administration and Foreign Services 28 46 14 9 1 2 0 76 10 957
2018 Technical 32 50 8 4 4 2 0 84 8 52
2018 Administrative Support 39 41 13 4 1 2 0 82 5 222
2018 Operational 27 18 36 9 0 9 0 50 10 11
2018 Other occupational category 48 36 9 3 0 2 2 87 4 135
2017 Executive 34 52 10 3 0 0 0 87 3 67
2017 Scientific and Professional 35 45 11 6 1 1 0 81 8 2372
2017 Administration and Foreign Services 34 44 13 6 2 1 0 79 8 1074
2017 Technical 23 37 26 9 3 2 0 61 12 67
2017 Administrative Support 36 40 14 6 2 2 0 78 8 341
2017 Operational 31 27 34 0 8 0 0 58 8 14
2017 Other occupational category 61 27 4 3 0 4 1 93 3 126
2014 Executive 77 21 0 2 0 0 0 98 2 66
2014 Scientific and Professional 32 45 13 7 2 2 0 78 8 1987
2014 Administration and Foreign Services 33 43 16 5 2 1 0 76 7 1086
2014 Technical 25 46 16 6 5 3 0 73 11 65
2014 Administrative Support 33 43 14 5 2 3 0 79 7 450
2014 Operational 23 27 32 5 5 9 0 55 10 20
2014 Other occupational category 41 35 13 6 1 3 1 80 7 117

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 14 47 20 12 8 0 0 61 20 66
2019 Scientific and Professional 16 38 20 17 6 2 0 56 24 2273
2019 Administration and Foreign Services 17 33 21 19 9 2 0 51 28 1064
2019 Technical 17 27 17 24 12 3 0 46 37 59
2019 Administrative Support 30 34 21 8 4 2 1 66 12 245
2019 Operational 20 30 20 20 0 10 0 56 22 10
2019 Other occupational category 38 31 11 6 1 11 1 79 9 208

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Executive 58 31 10 0 0 0 0 90 0 67
2019 Scientific and Professional 29 39 15 9 4 3 2 72 13 2280
2019 Administration and Foreign Services 29 38 15 10 4 3 1 69 15 1062
2019 Technical 24 39 25 3 7 2 0 64 10 59
2019 Administrative Support 37 33 12 9 5 2 2 73 14 247
2019 Operational 30 40 0 10 0 20 0 88 13 10
2019 Other occupational category 47 23 11 6 3 7 3 77 10 210
2018 Executive 64 32 0 3 0 0 0 97 3 59
2018 Scientific and Professional 30 40 13 9 3 3 2 74 12 2119
2018 Administration and Foreign Services 30 43 13 7 3 3 1 77 10 956
2018 Technical 44 23 15 6 4 6 2 73 10 52
2018 Administrative Support 39 35 10