2019 Public Service Employee Survey Results for Statistics Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	44	5	9	2	84	11	3484
2019	Term	50	43	3	3	2	93	5	201
2019	Student	65	29	0	5	1	94	6	199
2017	Indeterminate (permanent)	36	46	5	9	4	82	14	3747
2017	Term	46	37	3	11	3	83	14	266
2017	Casual	50	33	6	7	4	83	11	73
2017	Student	51	36	5	7	1	87	8	116
2014	Indeterminate (permanent)	37	46	5	9	3	83	12	3549
2014	Term	35	46	5	10	3	82	13	219
2014	Casual	64	25	9	2	0	89	2	51
2014	Student	45	40	4	9	1	86	10	110
2011	Indeterminate (permanent)	47	41	4	6	2	89	8	4080
2011	Term	42	44	4	8	2	86	10	226
2011	Casual	63	28	4	5	0	91	5	65
2011	Student	58	28	7	7	0	86	7	61
2008	Indeterminate (permanent)	52	38	3	5	2	90	7	4389
2008	Term	44	43	4	7	1	88	8	312
2008	Casual	63	30	0	7	0	93	7	43
2008	Student	66	27	5	1	1	93	2	96

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	23	6	8	3	0	83	11	3482
2019	Term	73	15	3	5	2	1	90	7	202
2019	Student	77	14	3	5	1	1	92	5	199
2017	Indeterminate (permanent)	58	24	7	8	3	0	82	11	3746
2017	Term	69	18	3	8	2	0	87	10	267
2017	Casual	69	23	1	3	2	2	94	4	73
2017	Student	78	15	0	4	1	1	94	6	116
2014	Indeterminate (permanent)	54	26	7	9	3	0	80	12	3548
2014	Term	67	24	2	4	2	0	91	6	219
2014	Casual	82	12	4	0	2	0	94	2	51
2014	Student	72	15	6	4	2	1	88	6	110
2011	Indeterminate (permanent)	56	24	7	10	3	0	80	13	4076
2011	Term	67	17	4	5	1	6	90	6	225
2011	Casual	78	6	10	3	0	3	87	3	65
2011	Student	52	26	4	10	5	2	80	15	61
2008	Indeterminate (permanent)	59	22	7	9	3	0	81	13	4384
2008	Term	68	15	5	9	2	2	84	11	310
2008	Casual	80	14	0	4	0	2	95	5	44
2008	Student	70	26	1	2	1	0	96	4	96

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	37	6	8	3	0	0	82	12	3480
2019	Term	61	28	4	6	1	0	0	89	7	203
2019	Student	74	21	2	3	1	0	0	94	4	199
2017	Indeterminate (permanent)	41	36	8	9	5	0	0	78	14	3749
2017	Term	46	34	7	7	5	0	0	80	12	266
2017	Casual	65	27	3	4	1	0	0	92	5	73
2017	Student	56	32	7	3	3	0	0	88	5	116
2014	Indeterminate (permanent)	45	36	7	7	4	0	0	82	11	3546
2014	Term	47	35	8	8	3	0	0	81	11	219
2014	Casual	58	25	4	9	2	0	2	85	11	51
2014	Student	60	27	3	8	2	0	0	87	10	110
2011	Indeterminate (permanent)	46	39	7	6	2	0	0	85	8	4064
2011	Term	42	36	8	8	5	1	0	79	13	225
2011	Casual	61	29	7	3	0	0	0	90	3	64
2011	Student	53	34	3	9	0	2	0	88	9	61

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	42	13	11	5	0	0	71	16	3479
2019	Term	33	33	11	13	7	1	1	68	20	202
2019	Student	47	36	12	4	1	1	0	84	4	196
2018	Indeterminate (permanent)	28	45	11	11	4	0	1	74	15	3246
2018	Term	36	43	7	12	2	0	0	79	14	180
2018	Casual	47	34	0	8	8	0	3	84	16	61
2018	Student	37	44	7	8	2	2	1	83	10	126
2017	Indeterminate (permanent)	30	42	12	11	5	0	0	73	16	3747
2017	Term	30	38	8	14	10	0	0	68	24	267
2017	Casual	43	28	8	6	4	1	9	80	11	73
2017	Student	42	37	9	8	1	0	3	82	9	116
2014	Indeterminate (permanent)	31	42	13	10	4	0	0	73	14	3543
2014	Term	25	36	13	15	10	0	1	62	25	219
2014	Casual	36	31	8	11	6	0	8	72	19	51
2014	Student	31	43	8	12	4	0	2	76	16	110
2011	Indeterminate (permanent)	33	41	13	8	3	0	1	75	11	4075
2011	Term	31	30	19	10	7	0	3	63	18	225
2011	Casual	39	26	5	4	7	0	19	80	13	65
2011	Student	34	39	12	9	2	0	5	77	11	61
2008	Indeterminate (permanent)	32	41	14	9	3	0	1	74	12	4388
2008	Term	24	40	13	13	6	0	3	66	20	311
2008	Casual	23	25	14	11	5	0	23	62	21	44
2008	Student	40	36	7	6	7	0	4	80	13	96

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	34	7	5	1	0	0	87	6	3474
2019	Term	59	32	6	2	1	1	0	91	3	201
2019	Student	74	21	3	2	1	1	1	95	2	200
2017	Indeterminate (permanent)	52	34	7	4	1	0	0	87	6	3740
2017	Term	55	31	6	7	1	0	0	86	8	267
2017	Casual	64	28	3	4	0	0	1	93	4	73
2017	Student	66	26	5	2	0	0	1	93	2	115
2014	Indeterminate (permanent)	48	38	9	4	1	1	0	86	5	3547
2014	Term	38	40	8	11	3	0	0	78	14	219
2014	Casual	64	22	6	4	2	2	0	87	6	51
2014	Student	55	32	7	3	1	2	0	89	4	110

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	32	8	6	3	0	0	83	9	3477
2019	Term	54	29	9	5	2	1	1	84	7	202
2019	Student	71	20	6	1	2	0	1	91	3	200
2018	Indeterminate (permanent)	47	33	10	6	3	0	1	81	9	3247
2018	Term	55	30	6	4	2	2	1	87	6	179
2018	Casual	58	34	7	2	0	0	0	92	2	60
2018	Student	60	22	13	2	0	1	3	85	2	126
2017	Indeterminate (permanent)	48	33	9	7	3	0	1	81	10	3746
2017	Term	50	30	9	6	4	0	1	81	10	267
2017	Casual	62	23	9	4	0	0	3	87	4	73
2017	Student	66	22	6	3	1	0	3	90	4	116
2014	Indeterminate (permanent)	45	35	10	5	3	1	1	81	8	3545
2014	Term	39	29	15	5	9	1	2	70	14	219
2014	Casual	56	16	11	2	4	0	11	81	7	51
2014	Student	50	27	10	0	1	4	8	88	1	110
2011	Indeterminate (permanent)	48	35	9	5	3	0	1	84	7	4078
2011	Term	37	31	14	5	6	1	6	74	12	226
2011	Casual	64	17	10	7	0	2	0	82	7	64
2011	Student	43	40	10	2	0	0	5	88	2	61

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	42	12	7	3	0	0	78	10	3486
2019	Term	42	33	12	7	5	1	0	75	12	202
2019	Student	44	40	9	5	3	0	0	84	8	200
2018	Indeterminate (permanent)	34	45	11	7	3	0	0	79	10	3236
2018	Term	37	41	12	4	4	2	0	80	9	179
2018	Casual	46	40	9	3	2	0	0	86	5	61
2018	Student	38	42	14	5	1	0	0	81	6	125
2017	Indeterminate (permanent)	35	45	10	6	3	0	0	81	9	3746
2017	Term	35	42	9	9	4	0	0	77	13	266
2017	Casual	33	47	12	7	1	0	0	80	9	73
2017	Student	36	48	7	5	3	0	0	84	9	115
2014	Indeterminate (permanent)	30	48	12	7	3	0	0	78	10	3552
2014	Term	22	43	17	10	7	0	0	66	17	219
2014	Casual	48	39	2	4	4	2	2	90	8	51
2014	Student	23	45	16	10	6	0	0	67	17	110
2011	Indeterminate (permanent)	34	44	12	6	3	0	0	78	9	4074
2011	Term	35	37	17	8	3	0	0	72	11	225
2011	Casual	59	18	5	11	7	0	0	77	18	64
2011	Student	22	48	16	9	5	0	0	70	14	60
2008	Indeterminate (permanent)	36	42	12	7	4	0	0	78	10	4366
2008	Term	29	40	12	9	10	0	0	69	19	307
2008	Casual	52	28	9	9	2	0	0	79	11	44
2008	Student	25	44	16	9	5	0	0	70	14	96

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	41	13	10	5	0	0	72	15	3485
2019	Term	33	37	16	8	5	0	1	71	13	203
2019	Student	56	32	7	4	1	1	0	88	5	200
2018	Indeterminate (permanent)	30	39	15	10	6	0	0	69	16	3244
2018	Term	36	35	15	7	5	2	0	72	13	179
2018	Casual	48	29	16	4	3	0	0	77	7	61
2018	Student	45	34	13	3	0	0	4	83	3	126
2017	Indeterminate (permanent)	31	39	14	10	6	0	0	70	16	3745
2017	Term	36	36	11	10	7	0	0	72	17	266
2017	Casual	54	28	10	5	0	1	2	84	5	73
2017	Student	52	35	7	3	3	0	0	87	6	115
2014	Indeterminate (permanent)	26	41	16	10	5	0	0	68	16	3550
2014	Term	23	36	16	13	10	1	0	60	23	219
2014	Casual	52	29	10	4	4	0	2	82	8	51
2014	Student	46	32	12	7	3	0	0	78	10	110
2011	Indeterminate (permanent)	26	43	15	10	5	1	0	70	16	4078
2011	Term	31	34	12	14	8	0	1	66	23	225
2011	Casual	51	20	13	6	8	2	0	73	14	65
2011	Student	41	39	13	7	0	0	0	80	7	60

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	44	11	9	4	0	0	77	12	3479
2019	Term	39	41	11	7	1	0	1	81	8	201
2019	Student	49	34	9	8	2	0	0	82	9	199
2018	Indeterminate (permanent)	32	44	12	8	3	0	0	77	11	3250
2018	Term	42	41	6	8	1	2	0	85	9	179
2018	Casual	47	35	12	3	3	0	0	82	6	61
2018	Student	34	41	13	10	2	0	1	76	11	125
2017	Indeterminate (permanent)	35	44	10	8	3	0	0	79	11	3743
2017	Term	43	41	10	4	2	0	0	84	6	266
2017	Casual	39	48	9	3	0	1	0	88	3	73
2017	Student	36	46	7	8	3	0	0	82	11	115

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	41	8	4	2	0	0	86	6	3478
2019	Term	53	31	10	4	2	1	0	85	5	202
2019	Student	51	34	11	4	1	0	0	85	4	199
2018	Indeterminate (permanent)	46	41	7	4	1	0	0	88	5	3247
2018	Term	57	35	4	2	0	1	0	93	2	180
2018	Casual	70	22	8	0	0	0	0	92	0	62
2018	Student	48	44	4	3	1	0	1	92	4	126
2017	Indeterminate (permanent)	46	41	7	3	2	0	0	87	5	3741
2017	Term	50	37	7	3	2	0	0	88	5	265
2017	Casual	50	40	6	2	2	0	0	90	4	73
2017	Student	49	37	7	4	3	0	0	86	7	115
2014	Indeterminate (permanent)	44	43	9	3	1	0	0	87	4	3549
2014	Term	41	41	9	6	3	0	0	82	9	219
2014	Casual	62	18	13	4	2	0	2	81	6	51
2014	Student	37	49	8	2	3	0	0	86	5	110
2011	Indeterminate (permanent)	43	43	9	3	1	1	0	87	5	4082
2011	Term	46	40	9	4	2	0	0	86	5	225
2011	Casual	48	36	9	2	4	2	0	86	6	65
2011	Student	41	38	16	4	2	0	0	79	5	60
2008	Indeterminate (permanent)	46	40	8	4	2	1	0	86	6	4380
2008	Term	48	37	9	3	3	0	0	85	6	312
2008	Casual	57	32	7	2	0	0	2	91	2	44
2008	Student	43	45	7	3	1	1	0	89	4	96

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	39	13	8	5	0	74	13	3481
2019	Term	40	35	14	6	6	0	75	11	203
2019	Student	52	35	10	3	2	0	87	4	200
2018	Indeterminate (permanent)	33	41	13	9	4	0	74	13	3244
2018	Term	41	37	12	5	4	1	79	9	179
2018	Casual	49	32	16	3	0	0	80	3	62
2018	Student	44	38	13	3	1	1	82	4	126
2017	Indeterminate (permanent)	34	40	12	8	5	0	74	14	3741
2017	Term	38	38	9	9	6	0	76	15	266
2017	Casual	48	39	9	3	0	1	88	3	73
2017	Student	43	40	9	6	2	1	83	8	114

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	37	11	4	2	0	0	84	6	3465
2019	Term	50	31	12	5	0	0	0	82	6	202
2019	Student	49	34	11	5	1	0	0	83	6	198
2018	Indeterminate (permanent)	48	39	8	3	1	0	0	87	5	3234
2018	Term	50	34	12	1	2	1	0	85	3	180
2018	Casual	55	33	10	0	0	2	0	90	0	60
2018	Student	50	31	13	4	2	0	0	81	6	123
2017	Indeterminate (permanent)	51	37	8	3	1	0	0	88	4	3746
2017	Term	47	38	10	4	1	0	0	85	5	266
2017	Casual	51	33	7	9	0	0	0	84	9	73
2017	Student	48	36	10	3	3	1	0	84	5	115
2014	Indeterminate (permanent)	56	34	8	2	1	0	0	90	2	3547
2014	Term	52	31	13	2	1	0	0	83	4	219
2014	Casual	60	27	8	2	2	0	2	88	4	51
2014	Student	41	36	16	3	3	0	0	78	6	110
2011	Indeterminate (permanent)	56	34	7	2	1	0	0	90	3	4079
2011	Term	59	25	11	3	2	0	0	84	5	225
2011	Casual	66	17	11	4	3	0	0	82	7	65
2011	Student	47	42	7	4	0	0	0	89	4	60

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	40	12	9	4	0	0	75	13	3480
2019	Term	32	38	17	8	5	1	0	70	13	203
2019	Student	48	32	12	6	2	1	0	80	8	200
2018	Indeterminate (permanent)	35	41	12	8	4	0	0	76	12	3233
2018	Term	36	30	16	10	5	2	1	68	15	180
2018	Casual	36	39	17	5	0	2	0	77	5	62
2018	Student	41	40	10	4	2	1	2	84	7	126
2017	Indeterminate (permanent)	37	42	10	7	4	0	0	79	11	3745
2017	Term	31	36	14	13	5	0	1	68	18	267
2017	Casual	36	34	5	14	4	3	3	75	19	73
2017	Student	46	29	10	10	4	2	0	76	15	115
2014	Indeterminate (permanent)	28	44	13	10	4	1	0	73	14	3550
2014	Term	22	40	17	14	6	1	0	63	20	219
2014	Casual	46	35	4	4	8	0	4	84	12	51
2014	Student	20	50	16	8	3	0	3	72	11	110
2011	Indeterminate (permanent)	33	43	12	8	4	0	0	76	12	4074
2011	Term	24	36	17	8	8	1	4	64	18	222
2011	Casual	47	23	9	8	8	3	2	74	16	65
2011	Student	27	49	14	7	2	0	2	77	9	60

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	35	12	6	4	0	0	78	10	3480
2019	Term	40	31	17	6	5	0	0	71	12	201
2019	Student	54	29	11	5	2	1	0	82	7	200
2018	Indeterminate (permanent)	41	37	12	7	4	0	0	78	10	3233
2018	Term	43	29	12	11	4	2	0	73	15	178
2018	Casual	46	33	12	5	4	0	0	79	9	62
2018	Student	49	33	11	3	3	0	1	82	7	123
2017	Indeterminate (permanent)	42	37	11	6	4	0	0	80	10	3737
2017	Term	37	34	15	7	6	0	0	72	13	267
2017	Casual	40	33	15	7	3	1	0	74	10	73
2017	Student	52	28	12	6	2	0	0	80	8	115
2014	Indeterminate (permanent)	36	40	13	7	3	0	0	76	11	3549
2014	Term	27	36	17	11	7	0	1	65	18	219
2014	Casual	42	34	6	10	8	0	0	77	18	51
2014	Student	39	35	12	11	2	0	1	75	13	110

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	43	13	7	3	0	0	77	10	3438
2019	Term	42	36	11	9	2	0	0	78	11	202
2019	Student	49	38	5	1	2	5	1	91	3	200
2018	Indeterminate (permanent)	34	40	14	8	4	0	0	75	12	3232
2018	Term	42	34	13	5	4	2	1	78	9	179
2018	Casual	46	43	6	4	0	2	0	90	4	62
2018	Student	45	38	10	2	1	2	2	86	3	124
2017	Indeterminate (permanent)	38	40	12	6	3	0	1	78	10	3741
2017	Term	42	35	10	9	4	0	0	77	13	265
2017	Casual	52	32	7	6	1	0	1	85	7	72
2017	Student	48	38	8	3	2	1	0	87	5	115
2014	Indeterminate (permanent)	34	41	14	7	3	1	0	75	10	3552
2014	Term	30	41	18	8	4	0	0	70	12	219
2014	Casual	48	40	4	4	2	0	2	90	6	51
2014	Student	45	34	13	4	1	2	1	82	5	110
2011	Indeterminate (permanent)	38	42	11	6	2	1	1	82	7	4068
2011	Term	42	35	13	5	2	1	2	79	7	224
2011	Casual	55	21	14	2	0	4	4	83	2	65
2011	Student	44	44	2	5	2	4	0	91	7	60

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	41	11	5	3	0	0	81	8	3488
2019	Term	49	33	8	5	4	0	0	83	9	202
2019	Student	55	33	8	3	2	0	0	88	5	200
2018	Indeterminate (permanent)	39	43	11	5	3	0	0	82	8	3244
2018	Term	43	42	8	5	1	1	0	85	6	180
2018	Casual	44	45	11	0	0	0	0	89	0	62
2018	Student	46	37	12	4	1	0	0	83	5	125
2017	Indeterminate (permanent)	42	41	10	5	2	0	0	83	7	3742
2017	Term	44	38	10	4	4	0	0	82	8	267
2017	Casual	49	35	7	6	2	2	0	85	8	72
2017	Student	46	40	9	2	3	1	0	87	4	115
2014	Indeterminate (permanent)	37	43	12	5	2	0	0	81	7	3549
2014	Term	33	38	17	8	5	0	0	71	12	219
2014	Casual	54	34	2	2	4	2	2	92	6	51
2014	Student	39	44	5	5	5	0	1	84	10	110
2011	Indeterminate (permanent)	39	45	9	4	2	0	0	84	6	4086
2011	Term	40	36	15	6	2	1	0	77	8	225
2011	Casual	62	17	10	8	3	0	0	79	11	64
2011	Student	35	46	7	9	4	0	0	81	12	61
2008	Indeterminate (permanent)	42	42	9	5	2	0	0	84	7	4377
2008	Term	34	42	9	10	5	0	0	76	15	312
2008	Casual	56	35	2	4	0	2	0	93	5	44
2008	Student	34	46	11	8	1	0	0	80	9	96

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	33	14	6	4	0	0	76	10	3473
2019	Term	61	22	9	2	4	0	0	84	6	202
2019	Student	76	21	3	1	0	0	1	97	1	200
2018	Indeterminate (permanent)	44	32	14	7	4	0	0	76	10	3245
2018	Term	58	26	11	3	0	2	1	86	3	180
2018	Casual	64	33	1	0	0	0	1	98	0	62
2018	Student	74	19	3	2	0	1	1	94	2	125
2017	Indeterminate (permanent)	43	35	12	6	3	0	1	79	9	3753
2017	Term	59	30	7	2	1	0	2	90	3	267
2017	Casual	67	25	4	1	1	0	1	94	2	73
2017	Student	73	19	3	1	1	0	3	95	2	116
2014	Indeterminate (permanent)	42	36	14	5	3	0	0	78	8	3552
2014	Term	58	27	8	4	3	1	0	85	7	219
2014	Casual	55	40	2	0	2	0	2	96	2	51
2014	Student	73	21	5	1	0	0	1	94	1	110
2011	Indeterminate (permanent)	37	38	15	6	3	0	0	76	9	4079
2011	Term	48	31	12	5	2	0	1	80	8	226
2011	Casual	61	28	5	0	3	0	4	92	3	65
2011	Student	64	21	10	5	0	0	0	85	5	61
2008	Indeterminate (permanent)	36	38	16	6	3	0	0	74	10	4385
2008	Term	48	34	11	3	1	0	2	84	5	312
2008	Casual	59	25	14	0	0	0	2	86	0	44
2008	Student	55	30	9	1	0	0	4	89	1	95

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	23	37	21	9	0	1	30	33	3484
2019	Term	5	11	28	28	24	1	2	55	17	202
2019	Student	2	9	32	30	26	2	2	57	10	200
2018	Indeterminate (permanent)	8	21	37	24	9	0	2	33	30	3244
2018	Term	5	14	29	26	21	3	2	49	20	179
2018	Casual	5	10	21	33	30	2	0	64	15	62
2018	Student	1	10	28	29	20	6	6	55	13	125
2017	Indeterminate (permanent)	6	19	36	23	11	1	3	36	27	3727
2017	Term	7	13	26	20	25	3	7	50	22	265
2017	Casual	3	9	29	33	15	1	9	54	13	73
2017	Student	4	7	27	30	25	2	4	59	12	114
2014	Indeterminate (permanent)	6	22	39	22	9	1	2	32	29	3543
2014	Term	5	18	32	25	13	1	6	41	25	219
2014	Casual	4	2	39	38	12	0	5	53	6	51
2014	Student	2	15	22	33	21	2	5	58	18	110
2011	Indeterminate (permanent)	8	22	37	21	9	1	3	31	30	4073
2011	Term	6	19	26	21	18	2	7	43	28	225
2011	Casual	4	17	18	31	24	4	2	59	22	65
2011	Student	9	17	22	22	27	2	2	50	27	61
2008	Indeterminate (permanent)	6	20	37	24	10	1	3	35	26	4383
2008	Term	4	17	27	28	15	3	6	47	23	311
2008	Casual	0	7	25	31	30	0	7	65	8	44
2008	Student	4	16	34	21	16	1	8	41	21	96

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	14	28	30	19	2	2	51	20	3477
2019	Term	4	10	20	26	36	2	3	65	14	200
2019	Student	1	4	8	29	49	6	3	86	5	198
2018	Indeterminate (permanent)	4	12	25	34	20	3	2	57	17	3227
2018	Term	4	10	20	22	36	6	2	63	15	179
2018	Casual	0	1	12	35	43	7	2	85	2	62
2018	Student	2	1	13	20	53	6	6	83	3	124
2017	Indeterminate (permanent)	4	9	25	31	22	3	5	58	15	3712
2017	Term	7	10	19	23	29	4	9	59	19	266
2017	Casual	1	10	13	18	35	7	16	69	14	73
2017	Student	1	5	11	28	47	2	6	82	7	114
2014	Indeterminate (permanent)	4	13	29	30	16	4	4	50	18	3533
2014	Term	8	9	26	24	22	5	6	52	19	218
2014	Casual	4	2	17	35	29	6	7	74	7	51
2014	Student	2	8	21	24	29	7	8	63	12	110
2011	Indeterminate (permanent)	5	14	25	29	18	3	5	51	21	4064
2011	Term	9	12	23	18	22	4	11	48	26	225
2011	Casual	11	10	15	23	31	6	4	59	24	65
2011	Student	7	4	21	17	41	4	7	65	12	60
2008	Indeterminate (permanent)	4	10	21	33	25	3	4	62	15	4369
2008	Term	5	12	22	25	23	4	8	55	20	311
2008	Casual	2	7	2	32	46	2	9	87	10	44
2008	Student	4	4	14	22	38	7	12	73	10	96

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	22	33	21	10	3	2	32	33	3485
2019	Term	7	14	25	21	25	4	4	49	23	200
2019	Student	5	14	19	19	32	7	4	58	20	198
2018	Indeterminate (permanent)	10	22	34	19	10	2	3	31	34	3244
2018	Term	7	14	24	22	24	4	6	50	24	180
2018	Casual	8	9	31	25	19	7	1	48	18	62
2018	Student	5	12	19	25	26	7	7	59	20	123
2017	Indeterminate (permanent)	9	19	32	21	12	3	5	36	30	3720
2017	Term	6	8	28	17	24	6	11	49	18	263
2017	Casual	1	9	22	19	27	10	12	58	14	73
2017	Student	9	14	23	19	28	2	5	50	25	115
2014	Indeterminate (permanent)	12	23	32	17	9	2	4	28	38	3537
2014	Term	6	15	26	20	19	2	12	45	25	219
2014	Casual	11	15	27	14	21	4	8	40	30	51
2014	Student	8	20	21	20	20	4	7	44	32	110
2011	Indeterminate (permanent)	12	22	31	18	9	3	5	30	37	4068
2011	Term	9	14	29	16	19	5	9	41	26	223
2011	Casual	7	15	19	18	26	7	9	52	26	65
2011	Student	4	11	16	19	34	7	10	64	17	60
2008	Indeterminate (permanent)	8	18	32	23	12	3	4	38	27	4376
2008	Term	5	16	28	23	18	2	9	45	23	311
2008	Casual	2	12	32	11	34	0	9	49	15	44
2008	Student	6	14	21	23	21	4	10	52	24	96

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	12	35	30	16	1	1	47	18	3469
2019	Term	3	5	19	31	37	3	3	72	8	200
2019	Student	1	2	6	27	59	2	4	91	3	199
2018	Indeterminate (permanent)	5	13	33	31	15	1	1	47	19	3234
2018	Term	2	7	18	34	35	3	2	72	9	179
2018	Casual	2	5	18	33	39	2	1	74	7	62
2018	Student	1	2	7	23	56	6	5	88	4	123
2017	Indeterminate (permanent)	4	11	33	30	17	1	3	49	16	3709
2017	Term	1	7	18	28	36	3	7	71	9	265
2017	Casual	0	6	9	39	29	4	12	81	8	73
2017	Student	3	0	10	24	54	3	6	86	3	114
2014	Indeterminate (permanent)	4	13	34	31	14	1	2	46	18	3531
2014	Term	1	6	26	33	25	1	7	63	9	218
2014	Casual	0	6	18	40	33	0	4	75	6	51
2014	Student	1	2	9	28	47	4	8	87	3	110
2011	Indeterminate (permanent)	5	12	34	30	14	1	4	47	18	4063
2011	Term	2	9	26	26	25	3	9	58	13	225
2011	Casual	3	6	22	34	27	2	4	66	10	65
2011	Student	2	5	8	21	53	5	5	83	8	60
2008	Indeterminate (permanent)	4	11	33	31	16	1	3	49	16	4382
2008	Term	1	6	23	31	30	2	6	67	7	311
2008	Casual	0	2	18	27	45	0	7	78	3	44
2008	Student	1	5	14	29	43	0	9	79	7	96

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	21	29	22	13	1	2	36	34	3483
2019	Term	3	8	20	27	35	2	5	67	12	200
2019	Student	1	5	8	19	59	4	5	85	6	199
2018	Indeterminate (permanent)	12	23	28	22	12	1	2	36	36	3237
2018	Term	5	10	24	19	33	5	3	57	16	179
2018	Casual	1	11	17	23	40	2	6	68	13	62
2018	Student	1	6	10	21	47	6	9	79	8	124
2017	Indeterminate (permanent)	10	21	30	19	14	2	4	35	33	3720
2017	Term	6	9	22	20	32	3	8	58	17	265
2017	Casual	2	5	10	24	34	6	19	78	9	73
2017	Student	5	3	8	20	52	4	8	82	9	114
2014	Indeterminate (permanent)	13	25	31	16	10	2	3	27	40	3537
2014	Term	7	11	21	28	23	3	7	57	20	219
2014	Casual	2	8	18	32	25	0	15	68	11	51
2014	Student	1	10	13	24	34	7	11	71	13	110
2011	Indeterminate (permanent)	11	21	30	19	11	2	5	33	35	4067
2011	Term	8	15	22	21	23	1	10	50	26	224
2011	Casual	5	6	23	24	30	2	11	62	13	65
2011	Student	4	4	10	26	48	2	7	81	8	60
2008	Indeterminate (permanent)	10	21	29	21	14	1	4	37	33	4374
2008	Term	4	13	21	21	30	4	7	57	19	308
2008	Casual	5	7	21	23	34	0	11	64	13	44
2008	Student	2	8	10	26	41	1	11	77	12	96

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	7	16	30	27	16	2	3	45	24	3470
2019	Term	4	8	19	27	33	7	2	66	13	201
2019	Student	2	3	9	13	57	11	6	84	5	197
2018	Indeterminate (permanent)	7	16	30	27	16	2	3	45	24	3223
2018	Term	5	10	22	24	28	7	4	59	16	179
2018	Casual	1	2	15	29	39	12	3	80	3	61
2018	Student	2	6	9	13	47	16	7	78	10	125
2017	Indeterminate (permanent)	7	15	29	24	16	3	6	44	24	3717
2017	Term	9	9	23	18	27	6	8	52	21	265
2017	Casual	8	4	11	25	27	9	15	69	16	73
2017	Student	1	6	12	19	41	8	13	76	9	114
2014	Indeterminate (permanent)	6	15	30	27	14	3	5	44	23	3540
2014	Term	9	18	14	23	22	5	8	52	32	217
2014	Casual	4	16	12	19	34	10	5	63	23	51
2014	Student	2	6	12	24	30	14	12	73	10	110
2011	Indeterminate (permanent)	7	16	29	24	13	4	7	41	26	4061
2011	Term	7	14	22	19	20	5	13	47	26	223
2011	Casual	7	13	15	23	22	9	11	56	25	65
2011	Student	5	8	13	12	43	7	11	68	16	61
2008	Indeterminate (permanent)	9	20	29	21	13	3	5	37	32	4377
2008	Term	8	14	19	19	21	6	12	50	26	310
2008	Casual	0	5	29	23	18	7	18	55	6	44
2008	Student	4	6	15	19	35	10	11	68	13	96

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	20	34	22	11	2	2	34	31	3475
2019	Term	4	15	29	20	26	3	3	48	20	200
2019	Student	4	7	18	18	43	8	3	69	12	198
2018	Indeterminate (permanent)	9	20	35	20	10	3	2	32	31	3239
2018	Term	5	15	25	23	24	6	2	50	22	180
2018	Casual	6	7	31	17	29	5	5	51	14	62
2018	Student	2	10	20	23	31	7	7	63	14	123
2017	Indeterminate (permanent)	9	18	34	20	12	3	4	34	29	3725
2017	Term	7	13	26	19	21	7	8	47	23	266
2017	Casual	3	8	20	23	28	8	10	62	14	73
2017	Student	5	11	16	19	34	6	9	62	19	115
2014	Indeterminate (permanent)	10	20	34	20	10	4	3	32	32	3544
2014	Term	5	14	29	25	16	2	9	46	22	219
2014	Casual	13	12	27	12	21	4	11	39	29	51
2014	Student	4	12	23	16	27	9	9	52	20	110

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	17	35	25	13	1	1	39	26	3487
2019	Term	5	8	34	28	22	1	3	51	13	201
2019	Student	5	14	22	31	26	2	2	59	19	199

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	22	5	7	2	0	1	86	9	3477
2019	Term	70	16	5	4	3	1	3	89	7	202
2019	Student	71	15	7	2	3	1	2	88	5	199
2017	Indeterminate (permanent)	64	22	5	6	2	0	1	87	8	3748
2017	Term	69	17	6	3	3	0	2	89	6	266
2017	Casual	79	11	2	1	2	1	4	95	3	73
2017	Student	73	17	3	2	1	1	3	94	3	115
2014	Indeterminate (permanent)	64	21	5	6	3	0	1	86	8	3551
2014	Term	75	14	4	3	1	0	2	91	5	219
2014	Casual	84	8	0	0	4	0	4	96	4	51
2014	Student	76	12	3	0	5	0	4	92	5	110
2011	Indeterminate (permanent)	60	23	6	7	2	0	1	84	10	4066
2011	Term	64	17	5	5	2	0	7	87	7	225
2011	Casual	82	13	1	0	0	0	4	99	0	65
2011	Student	59	22	8	4	4	0	4	84	7	61
2008	Indeterminate (permanent)	62	21	6	7	4	0	1	84	11	4378
2008	Term	64	13	6	6	4	0	6	83	11	312
2008	Casual	73	11	2	2	2	0	9	92	5	44
2008	Student	70	14	4	0	2	1	9	93	3	96

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	32	13	6	4	5	6	74	12	3483
2019	Term	34	28	14	3	4	9	8	75	8	202
2019	Student	47	21	9	1	1	12	11	87	2	200
2018	Indeterminate (permanent)	28	35	15	7	4	6	5	71	12	3247
2018	Term	36	21	13	5	4	14	7	72	12	180
2018	Casual	40	29	7	0	1	12	10	89	2	62
2018	Student	32	26	9	2	0	17	14	84	3	125
2017	Indeterminate (permanent)	34	31	11	6	5	6	7	74	13	3747
2017	Term	35	25	14	6	4	9	8	71	13	265
2017	Casual	57	20	6	0	2	6	11	91	2	73
2017	Student	44	22	6	3	2	11	13	86	6	115
2014	Indeterminate (permanent)	36	32	12	6	4	5	5	75	11	3551
2014	Term	30	26	12	9	8	7	8	66	20	218
2014	Casual	57	14	6	4	2	8	10	86	7	51
2014	Student	48	23	5	6	2	10	7	84	10	110

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	30	8	6	3	1	0	82	10	3478
2019	Term	59	24	10	5	1	2	0	84	6	202
2019	Student	70	22	6	2	1	0	0	92	3	199
2018	Indeterminate (permanent)	48	32	7	7	4	1	0	82	11	3239
2018	Term	55	27	5	6	5	2	0	83	11	180
2018	Casual	56	36	2	4	2	1	0	93	5	62
2018	Student	65	24	2	4	1	3	0	93	5	124
2017	Indeterminate (permanent)	52	29	7	7	4	1	0	83	11	3748
2017	Term	52	26	10	5	6	1	0	79	11	266
2017	Casual	67	25	4	2	0	0	3	94	2	73
2017	Student	67	17	5	6	2	2	1	87	8	116
2014	Indeterminate (permanent)	52	30	7	6	3	1	0	84	9	3553
2014	Term	44	27	9	9	7	3	1	74	17	219
2014	Casual	67	21	6	2	2	0	2	90	4	51
2014	Student	58	25	9	1	2	3	1	87	4	110

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	31	6	4	2	0	0	89	6	3485
2019	Term	66	23	5	5	2	0	0	89	6	202
2019	Student	84	13	3	1	0	0	0	97	1	200
2018	Indeterminate (permanent)	56	33	5	4	1	0	0	89	5	3240
2018	Term	61	25	3	7	3	2	0	87	9	178
2018	Casual	70	25	2	1	0	2	0	96	2	62
2018	Student	81	14	3	1	1	0	0	95	2	124
2017	Indeterminate (permanent)	54	33	6	4	2	0	0	88	6	3744
2017	Term	56	30	5	6	3	0	0	87	9	267
2017	Casual	73	21	0	5	0	0	1	95	5	72
2017	Student	78	15	3	2	1	1	0	94	3	115
2014	Indeterminate (permanent)	53	35	6	4	1	0	0	89	5	3552
2014	Term	42	36	10	7	4	0	1	79	11	218
2014	Casual	70	26	2	2	0	0	0	96	2	50
2014	Student	69	23	4	2	0	1	0	94	2	110

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	35	9	4	2	1	0	86	5	3488
2019	Term	53	28	11	2	2	3	2	85	3	203
2019	Student	68	23	6	2	1	1	1	92	3	199
2018	Indeterminate (permanent)	46	38	9	4	2	1	0	85	6	3247
2018	Term	52	28	12	2	3	2	1	82	5	180
2018	Casual	59	32	10	0	0	0	0	90	0	62
2018	Student	59	28	6	2	1	4	0	91	3	124

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	28	11	3	2	1	3	83	5	3484
2019	Term	39	23	21	7	3	1	7	67	11	202
2019	Student	48	22	12	6	3	2	9	78	9	200

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	33	12	6	3	1	1	79	9	3486
2019	Term	45	28	13	8	3	1	2	75	11	203
2019	Student	62	25	6	4	3	1	1	87	7	200
2018	Indeterminate (permanent)	43	36	10	6	3	1	0	80	10	3246
2018	Term	50	25	10	6	4	2	3	79	10	180
2018	Casual	51	29	10	4	5	0	1	80	9	62
2018	Student	60	25	10	2	2	0	2	86	4	126
2017	Indeterminate (permanent)	45	35	9	6	3	0	0	81	10	3747
2017	Term	51	26	11	5	5	1	0	78	10	266
2017	Casual	45	39	4	5	4	0	3	87	9	72
2017	Student	57	31	5	5	1	0	1	89	6	114
2014	Indeterminate (permanent)	44	37	9	6	3	0	0	82	9	3555
2014	Term	34	40	11	9	5	0	1	74	14	219
2014	Casual	57	29	6	2	4	0	2	87	6	51
2014	Student	56	30	7	4	1	0	0	87	6	110
2011	Indeterminate (permanent)	40	37	11	6	4	1	1	78	10	4073
2011	Term	45	27	13	7	6	1	1	73	13	226
2011	Casual	51	21	7	5	11	0	5	76	17	65
2011	Student	46	43	5	5	2	0	0	88	7	61
2008	Indeterminate (permanent)	35	36	12	9	6	0	1	72	15	4386
2008	Term	39	32	11	7	9	1	1	72	16	311
2008	Casual	52	32	9	2	2	0	2	86	5	44
2008	Student	45	32	11	4	7	0	1	78	11	97

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	26	9	4	3	2	1	83	7	3478
2019	Term	57	25	7	6	2	3	1	85	8	203
2019	Student	77	17	3	0	2	1	1	95	2	200
2018	Indeterminate (permanent)	52	29	9	4	3	1	1	83	7	3247
2018	Term	60	23	5	4	4	3	1	86	8	180
2018	Casual	68	22	5	0	0	3	2	95	0	62
2018	Student	73	21	1	2	2	1	1	95	4	126
2017	Indeterminate (permanent)	54	28	9	4	3	2	1	84	7	3744
2017	Term	56	24	10	4	2	3	0	83	6	267
2017	Casual	67	26	3	0	1	0	3	96	1	73
2017	Student	68	23	3	3	0	1	1	93	3	116
2014	Indeterminate (permanent)	53	30	9	4	2	2	1	85	6	3554
2014	Term	44	30	13	5	5	2	0	76	11	219
2014	Casual	67	21	2	4	2	0	4	92	6	51
2014	Student	66	23	2	2	0	3	2	95	3	110
2011	Indeterminate (permanent)	48	30	10	5	3	2	1	81	8	4077
2011	Term	52	27	10	5	2	2	2	83	7	226
2011	Casual	62	13	8	2	3	11	1	85	6	65
2011	Student	55	33	4	5	2	2	0	89	7	60
2008	Indeterminate (permanent)	46	30	11	6	4	3	1	78	10	4388
2008	Term	45	31	11	4	6	2	1	78	11	311
2008	Casual	68	18	9	2	2	0	0	86	5	44
2008	Student	62	27	1	7	4	0	0	89	10	97

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	31	9	6	3	1	0	82	9	3480
2019	Term	52	29	7	6	2	2	1	84	8	201
2019	Student	67	21	7	3	2	1	1	89	4	200
2018	Indeterminate (permanent)	49	32	9	6	3	1	0	82	9	3243
2018	Term	54	28	7	6	2	3	0	84	8	180
2018	Casual	66	20	6	2	2	1	2	90	4	62
2018	Student	62	25	6	2	2	2	2	90	3	124
2017	Indeterminate (permanent)	50	32	8	6	3	1	0	82	10	3745
2017	Term	57	25	9	5	4	1	0	82	9	267
2017	Casual	58	32	6	1	2	0	0	90	4	73
2017	Student	64	25	3	3	1	2	2	93	4	115
2014	Indeterminate (permanent)	48	35	8	5	3	1	0	84	8	3553
2014	Term	40	36	11	8	5	0	1	76	13	219
2014	Casual	63	25	4	2	6	0	0	88	8	51
2014	Student	55	26	8	4	5	0	1	83	9	110
2011	Indeterminate (permanent)	45	34	9	7	4	1	0	80	11	4070
2011	Term	50	27	10	7	4	1	1	78	12	226
2011	Casual	58	26	4	4	6	0	1	86	10	65
2011	Student	56	33	4	5	2	0	0	89	7	61
2008	Indeterminate (permanent)	43	33	10	8	5	1	1	77	13	4389
2008	Term	44	32	8	8	7	1	0	77	15	311
2008	Casual	59	27	9	2	2	0	0	86	4	44
2008	Student	61	20	12	6	1	0	0	81	7	96

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	12	3	2	1	0	1	94	3	3470
2019	Term	82	9	4	2	2	0	1	92	3	203
2019	Student	86	7	3	1	2	0	2	95	3	199
2017	Indeterminate (permanent)	81	13	3	2	1	0	0	94	3	3742
2017	Term	84	8	2	1	2	0	1	94	4	266
2017	Casual	93	7	0	0	0	0	0	100	0	73
2017	Student	86	7	0	1	4	0	3	95	5	115
2014	Indeterminate (permanent)	80	13	3	2	1	0	0	94	4	3553
2014	Term	82	12	2	1	1	0	2	96	2	219
2014	Casual	90	8	0	2	0	0	0	98	2	51
2014	Student	85	8	0	3	2	0	2	94	6	109
2011	Indeterminate (permanent)	79	13	3	3	1	0	1	93	4	4078
2011	Term	78	12	2	2	1	0	4	94	4	225
2011	Casual	93	5	2	0	0	0	0	98	0	65
2011	Student	72	20	1	2	5	0	0	92	7	61
2008	Indeterminate (permanent)	82	10	3	3	2	0	1	93	5	4379
2008	Term	81	6	4	3	4	1	2	90	7	311
2008	Casual	89	4	2	2	0	0	2	95	2	44
2008	Student	86	8	2	1	2	0	2	95	3	96

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	20	5	3	2	1	2	91	4	3480
2019	Term	60	18	7	4	1	3	6	86	6	203
2019	Student	74	12	4	1	1	1	7	94	2	199
2017	Indeterminate (permanent)	63	22	5	3	2	3	3	90	5	3738
2017	Term	55	18	8	5	5	4	6	81	10	267
2017	Casual	61	11	6	1	3	2	17	88	5	73
2017	Student	72	16	0	2	0	2	9	98	2	114
2014	Indeterminate (permanent)	61	23	5	3	2	3	4	89	5	3553
2014	Term	38	27	7	2	8	7	11	79	12	219
2014	Casual	69	15	2	2	2	2	8	93	4	51
2014	Student	71	16	3	2	1	1	6	94	3	110
2011	Indeterminate (permanent)	56	26	6	4	2	2	3	87	6	4079
2011	Term	40	21	11	6	10	1	10	69	18	223
2011	Casual	66	9	8	2	4	4	8	85	6	65
2011	Student	72	16	0	2	2	0	9	96	4	60

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	21	8	3	2	1	0	87	5	3488
2019	Term	62	20	12	3	1	3	1	85	3	203
2019	Student	80	14	5	0	1	1	0	95	1	199
2018	Indeterminate (permanent)	59	26	9	3	3	1	0	85	6	3244
2018	Term	64	18	8	3	5	2	1	84	8	177
2018	Casual	60	30	8	0	0	1	0	92	0	62
2018	Student	76	14	6	2	1	0	1	91	2	126
2017	Indeterminate (permanent)	61	24	9	3	3	1	0	86	6	3746
2017	Term	60	23	8	4	3	1	0	84	7	267
2017	Casual	64	25	7	0	0	3	0	92	0	73
2017	Student	76	14	6	2	2	0	0	90	3	114

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	27	9	5	3	0	0	83	8	3475
2019	Term	56	27	7	6	4	0	0	83	10	203
2019	Student	76	17	3	3	2	0	0	93	4	199
2018	Indeterminate (permanent)	53	28	10	5	3	0	0	81	9	3244
2018	Term	57	26	6	5	4	2	1	85	9	180
2018	Casual	68	17	11	2	2	0	0	85	4	62
2018	Student	71	20	4	2	2	0	1	92	4	126
2017	Indeterminate (permanent)	57	27	8	5	4	0	0	84	8	3739
2017	Term	55	26	9	5	4	1	0	82	9	265
2017	Casual	65	28	4	1	1	0	0	93	2	73
2017	Student	73	16	8	3	1	0	0	89	3	114
2014	Indeterminate (permanent)	55	29	8	4	3	0	0	85	7	3552
2014	Term	45	32	8	7	7	0	0	78	14	219
2014	Casual	71	21	0	6	2	0	0	92	8	51
2014	Student	69	24	3	3	1	0	0	92	5	110

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	46	14	11	3	3	5	70	15	1399

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	34	14	6	3	9	0	74	11	3470
2019	Term	52	24	11	6	0	7	0	81	7	202
2019	Student	63	16	2	1	1	18	2	97	1	200
2018	Indeterminate (permanent)	33	35	14	6	3	9	0	74	10	3251
2018	Term	49	20	8	7	4	12	0	79	13	180
2018	Casual	62	28	5	0	0	5	0	95	0	62
2018	Student	60	16	4	2	1	15	2	91	4	126
2017	Indeterminate (permanent)	36	33	13	6	3	8	0	76	10	3746
2017	Term	43	28	9	4	4	11	1	80	10	267
2017	Casual	58	24	6	1	0	11	0	92	2	72
2017	Student	63	19	4	1	0	11	1	94	1	115
2014	Indeterminate (permanent)	31	37	14	5	2	11	1	76	9	3552
2014	Term	42	30	13	4	2	8	0	79	7	219
2014	Casual	58	17	4	6	0	12	4	89	7	51
2014	Student	47	20	8	2	1	21	2	86	4	110
2011	Indeterminate (permanent)	28	32	18	6	4	12	1	68	11	4066
2011	Term	29	32	14	7	3	13	3	72	12	223
2011	Casual	47	17	17	5	2	12	0	73	8	65
2011	Student	37	31	10	4	2	14	2	82	6	61

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	37	17	10	6	3	0	67	16	3471
2019	Term	42	31	11	8	3	4	0	76	12	201
2019	Student	63	19	4	1	1	13	1	94	2	200
2018	Indeterminate (permanent)	29	38	16	10	5	3	0	69	15	3235
2018	Term	48	24	9	7	5	7	0	78	12	179
2018	Casual	52	33	9	0	3	4	0	88	3	62
2018	Student	56	25	10	0	1	8	1	89	1	125
2017	Indeterminate (permanent)	33	35	15	9	5	3	0	70	14	3744
2017	Term	43	32	10	6	4	5	0	78	11	267
2017	Casual	56	25	10	4	0	4	0	85	4	73
2017	Student	63	22	5	2	1	7	1	92	3	115
2014	Indeterminate (permanent)	27	37	18	10	4	3	0	66	15	3551
2014	Term	40	31	14	6	4	4	0	76	10	219
2014	Casual	46	37	6	2	5	2	2	86	8	51
2014	Student	49	24	10	1	3	13	1	84	5	110
2011	Indeterminate (permanent)	24	36	19	10	6	4	0	63	17	4063
2011	Term	32	31	13	9	7	6	2	69	18	226
2011	Casual	38	24	16	6	5	8	2	70	13	65
2011	Student	36	38	11	4	4	7	2	81	8	61
2008	Indeterminate (permanent)	28	38	17	8	5	4	0	69	14	4387
2008	Term	31	30	17	7	5	8	2	67	13	311
2008	Casual	57	23	7	7	2	2	2	83	9	44
2008	Student	48	24	13	1	4	6	3	80	6	97

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	34	21	13	6	6	0	57	21	3469
2019	Term	33	30	15	6	6	10	1	70	13	199
2019	Student	50	20	5	2	1	21	1	90	4	199
2018	Indeterminate (permanent)	20	34	20	13	5	7	0	59	19	3240
2018	Term	39	21	14	8	4	14	0	69	14	180
2018	Casual	34	43	5	7	1	10	0	86	9	62
2018	Student	48	20	6	2	2	21	2	88	4	125
2017	Indeterminate (permanent)	23	36	18	11	5	7	0	63	18	3738
2017	Term	30	31	13	9	5	10	0	69	16	267
2017	Casual	45	30	10	3	0	12	0	85	3	73
2017	Student	52	19	8	5	1	14	2	84	7	114
2014	Indeterminate (permanent)	19	34	21	12	4	9	0	59	18	3548
2014	Term	28	33	15	8	5	11	0	69	14	219
2014	Casual	37	29	12	4	2	16	2	79	7	51
2014	Student	38	23	9	3	4	21	1	79	9	110
2011	Indeterminate (permanent)	16	36	20	12	5	10	0	58	20	4077
2011	Term	21	30	15	10	10	12	2	59	23	226
2011	Casual	26	27	19	9	3	16	0	63	15	65
2011	Student	21	36	15	9	2	15	2	69	13	61
2008	Indeterminate (permanent)	16	39	20	11	5	10	1	60	18	4378
2008	Term	20	32	17	10	5	15	1	62	18	310
2008	Casual	27	41	9	5	2	12	5	81	8	44
2008	Student	37	29	12	4	1	17	0	79	6	97

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	37	18	16	9	3	0	56	26	3472
2019	Term	34	29	16	7	7	7	1	68	15	199
2019	Student	51	25	6	3	2	14	1	88	5	198
2018	Indeterminate (permanent)	18	36	19	15	8	3	0	56	24	3249
2018	Term	34	25	12	10	10	9	0	65	22	180
2018	Casual	32	37	13	9	3	7	0	74	13	62
2018	Student	42	31	5	6	2	13	2	86	8	126
2017	Indeterminate (permanent)	23	37	15	14	7	4	0	62	22	3744
2017	Term	32	31	11	13	6	7	1	68	20	267
2017	Casual	37	30	16	8	0	9	0	73	9	72
2017	Student	47	26	7	7	2	11	0	82	10	115
2014	Indeterminate (permanent)	19	37	19	13	7	4	0	59	21	3548
2014	Term	27	32	20	10	5	6	0	63	15	219
2014	Casual	41	44	11	0	2	2	0	86	2	51
2014	Student	35	33	11	4	3	13	1	79	8	110
2011	Indeterminate (permanent)	17	39	18	15	7	4	0	59	23	4073
2011	Term	21	35	14	14	10	6	0	60	25	225
2011	Casual	33	31	15	11	4	7	0	68	16	64
2011	Student	25	46	12	7	0	9	2	78	8	61
2008	Indeterminate (permanent)	19	42	15	14	6	4	0	63	21	4386
2008	Term	22	34	18	14	5	7	1	60	21	312
2008	Casual	45	25	12	7	7	2	2	73	14	44
2008	Student	47	29	12	4	0	8	0	83	4	96

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	24	9	2	1	4	0	88	3	3477
2019	Term	62	18	8	2	1	7	1	88	4	203
2019	Student	69	15	2	2	1	12	1	95	2	199

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	45	12	7	2	1	0	79	9	3477
2019	Term	40	40	11	3	3	2	1	83	6	202
2019	Student	47	38	8	3	1	4	0	88	3	199
2018	Indeterminate (permanent)	29	46	14	8	2	2	0	77	9	3245
2018	Term	41	36	13	5	2	3	0	80	7	178
2018	Casual	47	39	10	3	0	2	0	88	3	62
2018	Student	50	36	8	3	0	2	2	88	3	125
2017	Indeterminate (permanent)	34	44	12	6	2	1	0	79	8	3741
2017	Term	39	40	13	6	2	1	0	80	7	267
2017	Casual	40	47	7	2	0	4	0	91	2	73
2017	Student	63	25	4	3	0	3	1	92	4	115
2014	Indeterminate (permanent)	33	43	15	6	2	2	0	77	8	3553
2014	Term	31	48	11	6	1	3	0	81	7	219
2014	Casual	39	42	6	4	2	8	0	87	6	51
2014	Student	42	33	13	6	1	3	1	79	7	110
2011	Indeterminate (permanent)	29	43	16	7	3	2	0	73	10	4064
2011	Term	29	35	17	9	5	5	1	68	14	225
2011	Casual	38	37	12	5	2	6	0	80	7	65
2011	Student	35	39	16	5	0	5	0	78	6	60

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	37	20	17	7	2	0	54	25	3478
2019	Term	30	32	20	9	4	5	1	65	13	200
2019	Student	40	31	11	6	2	11	0	79	9	197

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	39	15	9	4	3	2	71	13	3482
2019	Term	33	32	17	10	4	3	2	68	15	203
2019	Student	47	23	11	7	3	7	3	77	11	199
2018	Indeterminate (permanent)	30	41	13	8	3	3	2	75	11	3240
2018	Term	44	30	9	7	3	6	1	79	11	179
2018	Casual	46	24	7	8	2	14	0	81	11	61
2018	Student	35	25	11	9	5	9	6	71	16	126
2017	Indeterminate (permanent)	37	37	12	6	3	3	1	78	10	3738
2017	Term	37	37	9	8	3	2	3	78	13	265
2017	Casual	44	29	9	6	4	6	1	80	11	73
2017	Student	41	27	8	5	5	6	9	79	12	116
2014	Indeterminate (permanent)	36	40	11	5	3	3	1	80	8	3556
2014	Term	39	32	10	8	3	6	1	77	12	218
2014	Casual	50	27	6	4	8	4	2	81	13	51
2014	Student	44	22	11	9	4	7	1	73	15	110
2011	Indeterminate (permanent)	38	37	11	6	2	4	1	80	9	4067
2011	Term	45	27	5	9	3	9	2	80	14	224
2011	Casual	49	31	7	5	2	4	2	85	7	65
2011	Student	31	20	19	12	9	5	4	56	23	60
2008	Indeterminate (permanent)	35	36	12	8	4	4	2	75	13	4391
2008	Term	31	34	13	9	5	7	2	70	16	312
2008	Casual	37	26	5	14	2	7	9	75	19	44
2008	Student	32	21	10	12	11	8	7	61	27	97

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	40	15	5	2	2	0	78	7	3478
2019	Term	42	34	17	3	2	1	1	78	5	203
2019	Student	58	23	12	2	1	4	1	85	3	199
2018	Indeterminate (permanent)	37	41	14	4	2	2	0	80	6	3227
2018	Term	45	31	12	4	3	6	0	80	8	178
2018	Casual	45	38	10	2	2	3	0	86	4	61
2018	Student	50	33	9	4	0	4	1	87	4	126

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	25	20	13	10	12	3	50	27	3485
2019	Term	24	22	21	8	4	18	2	58	16	203
2019	Student	48	14	10	3	3	16	7	81	7	198
2018	Indeterminate (permanent)	18	25	20	12	11	11	2	50	27	3246
2018	Term	33	22	10	10	9	14	2	65	23	179
2018	Casual	31	32	11	6	5	8	7	74	13	61
2018	Student	39	25	8	4	1	16	8	83	6	126
2017	Indeterminate (permanent)	17	23	18	14	12	13	4	47	31	3741
2017	Term	21	24	13	14	10	14	4	55	30	267
2017	Casual	27	28	12	4	2	13	14	75	8	73
2017	Student	35	22	10	3	6	17	7	76	11	116
2014	Indeterminate (permanent)	13	23	20	15	12	14	3	43	33	3553
2014	Term	17	24	16	11	12	16	3	51	29	219
2014	Casual	38	17	8	2	11	9	14	72	17	51
2014	Student	31	15	12	6	6	22	9	66	17	110
2011	Indeterminate (permanent)	14	22	20	13	12	14	4	45	31	4068
2011	Term	21	23	12	12	11	16	5	56	29	225
2011	Casual	17	21	14	7	12	13	17	54	27	65
2011	Student	23	23	20	5	5	8	15	61	14	61

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	37	19	13	6	2	0	62	19	3476
2019	Term	28	28	23	11	6	4	1	59	17	202
2019	Student	55	25	12	2	1	6	1	85	3	199
2018	Indeterminate (permanent)	25	39	17	11	6	2	0	66	17	3246
2018	Term	31	27	15	13	7	7	1	62	22	179
2018	Casual	39	36	13	3	5	3	0	78	8	62
2018	Student	49	25	10	4	1	8	3	84	5	124
2017	Indeterminate (permanent)	30	39	13	10	5	2	0	71	16	3736
2017	Term	30	29	8	12	13	7	1	64	27	266
2017	Casual	42	23	11	1	4	11	7	79	7	73
2017	Student	50	26	7	5	0	9	3	86	6	116
2014	Indeterminate (permanent)	28	39	16	11	5	2	0	68	16	3553
2014	Term	18	28	17	19	12	5	1	49	33	219
2014	Casual	43	28	8	2	4	10	5	84	7	51
2014	Student	37	20	10	6	1	19	7	76	10	110
2011	Indeterminate (permanent)	32	37	14	9	6	2	0	71	15	4073
2011	Term	17	26	18	10	16	6	7	50	29	225
2011	Casual	39	20	11	4	13	7	5	68	20	65
2011	Student	35	31	14	4	2	7	7	78	6	61
2008	Indeterminate (permanent)	33	39	13	8	5	1	0	73	13	4383
2008	Term	13	34	19	14	14	5	1	50	29	310
2008	Casual	36	28	19	2	4	5	7	72	8	44
2008	Student	34	35	11	6	5	6	3	76	12	96

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	35	15	13	11	2	1	60	25	3487
2019	Term	22	27	20	12	10	5	3	54	24	203
2019	Student	44	25	9	2	2	7	12	85	5	198
2018	Indeterminate (permanent)	25	34	14	13	10	2	1	61	24	3250
2018	Term	25	30	13	13	13	6	1	59	28	179
2018	Casual	31	23	11	5	7	9	14	70	15	62
2018	Student	40	11	9	10	2	11	17	71	16	126
2017	Indeterminate (permanent)	28	31	13	13	12	2	1	61	26	3738
2017	Term	25	26	13	12	18	5	2	55	32	267
2017	Casual	29	19	7	1	7	6	30	75	14	73
2017	Student	33	26	6	5	2	7	21	82	10	115
2014	Indeterminate (permanent)	20	30	15	17	14	2	2	52	32	3555
2014	Term	15	25	13	17	22	5	2	43	43	219
2014	Casual	22	25	6	4	12	6	26	69	23	51
2014	Student	28	25	4	8	6	8	21	75	19	110
2011	Indeterminate (permanent)	20	29	16	16	16	2	1	51	33	4075
2011	Term	16	18	14	15	24	4	9	39	45	224
2011	Casual	13	10	6	7	27	8	29	36	54	64
2011	Student	37	22	16	7	7	4	7	66	16	60
2008	Indeterminate (permanent)	22	33	13	15	14	1	1	57	30	4376
2008	Term	14	29	14	17	17	5	3	47	37	311
2008	Casual	11	25	7	9	7	2	38	62	27	44
2008	Student	27	28	14	12	4	4	11	64	19	96

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	24	11	5	2	1	4	81	8	3488
2019	Term	57	22	9	4	1	0	6	85	5	203
2019	Student	66	15	4	3	1	1	12	93	3	199

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	14	9	4	4	2	10	80	10	3486
2019	Term	52	10	13	11	4	1	8	69	16	201
2019	Student	62	9	5	2	2	3	19	90	4	199

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	25	15	6	3	1	4	76	9	3476
2019	Term	36	23	21	9	4	2	4	64	13	202
2019	Student	59	17	8	1	2	3	12	88	3	199

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	22	14	6	4	3	4	75	10	3472
2019	Term	36	20	20	11	4	4	5	62	16	202
2019	Student	61	11	10	1	2	4	12	86	2	197

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	13	8	4	4	3	7	83	9	3477
2019	Term	39	14	14	9	13	5	6	60	25	202
2019	Student	69	9	6	1	1	3	12	92	2	198

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	12	6	2	2	2	5	89	4	3483
2019	Term	61	18	11	2	1	1	6	85	3	202
2019	Student	66	12	4	2	2	2	12	91	5	197

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	8	4	2	2	4	4	92	4	3477
2019	Term	80	7	3	2	0	5	5	95	2	199
2019	Student	81	4	1	0	0	2	12	99	0	199

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	5	2	1	1	2	10	95	2	3474
2019	Term	81	6	1	1	0	2	9	98	1	200
2019	Student	79	3	1	1	0	1	16	98	1	197

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	44	17	8	3	4	1	71	12	3481
2019	Term	25	37	23	6	2	5	1	67	9	203
2019	Student	35	44	10	4	2	5	2	84	5	200
2018	Indeterminate (permanent)	25	40	20	7	4	3	1	68	12	3248
2018	Term	33	32	16	8	4	6	1	70	13	179
2018	Casual	35	38	14	4	3	6	0	78	7	62
2018	Student	40	34	17	4	0	4	2	78	4	126
2017	Indeterminate (permanent)	26	40	17	7	4	5	1	70	12	3740
2017	Term	31	31	15	8	8	6	1	66	18	267
2017	Casual	35	37	13	3	5	4	3	78	8	72
2017	Student	44	27	15	6	0	8	2	78	6	116

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	42	10	4	2	2	0	84	6	3467
2019	Term	47	33	13	5	2	1	0	80	7	200
2019	Student	66	26	3	2	1	2	1	94	3	198
2018	Indeterminate (permanent)	47	38	9	3	2	2	0	87	4	3247
2018	Term	54	32	6	4	3	2	0	88	6	179
2018	Casual	67	27	5	0	0	2	0	95	0	62
2018	Student	77	18	2	1	0	2	0	97	1	122
2017	Indeterminate (permanent)	47	37	9	3	1	2	0	86	4	3736
2017	Term	54	30	6	5	3	2	0	86	8	267
2017	Casual	65	27	4	0	0	2	2	96	0	73
2017	Student	75	21	2	1	0	2	0	97	1	116
2014	Indeterminate (permanent)	47	37	10	3	1	2	0	86	4	3554
2014	Term	49	35	7	5	3	2	0	85	8	218
2014	Casual	60	27	4	4	0	6	0	92	4	51
2014	Student	63	24	7	0	0	5	0	92	1	110
2011	Indeterminate (permanent)	39	40	12	3	2	3	0	82	6	4076
2011	Term	45	33	7	7	2	4	1	83	10	226
2011	Casual	52	34	8	4	0	2	0	88	4	63
2011	Student	55	38	4	4	0	0	0	93	4	61

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	36	9	2	1	3	1	88	3	3472
2019	Term	49	31	14	2	2	2	1	82	4	203
2019	Student	65	22	6	1	1	4	1	92	2	199
2018	Indeterminate (permanent)	48	36	9	2	1	3	0	87	3	3241
2018	Term	50	29	11	3	3	5	0	83	6	180
2018	Casual	63	26	8	0	0	2	2	91	0	62
2018	Student	62	27	4	2	0	5	1	94	2	123
2017	Indeterminate (permanent)	47	35	10	2	2	4	0	86	4	3739
2017	Term	50	29	8	3	4	5	2	84	7	267
2017	Casual	52	26	9	3	2	7	2	86	5	73
2017	Student	57	26	8	2	0	7	0	90	2	115
2014	Indeterminate (permanent)	50	35	9	2	1	3	0	88	3	3551
2014	Term	52	28	10	3	3	4	0	82	7	219
2014	Casual	60	23	2	2	0	14	0	95	2	51
2014	Student	66	20	2	0	0	12	0	97	1	110

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	35	7	3	2	0	0	88	5	3477
2019	Term	65	25	6	2	1	1	0	90	3	203
2019	Student	83	15	2	0	1	1	0	97	1	200
2018	Indeterminate (permanent)	54	34	7	3	2	0	0	89	4	3238
2018	Term	66	24	6	1	2	2	0	91	2	180
2018	Casual	70	23	7	0	0	0	0	93	0	61
2018	Student	84	12	2	2	0	0	0	96	2	123
2017	Indeterminate (permanent)	54	34	7	3	2	0	0	88	4	3743
2017	Term	61	28	7	2	3	0	0	89	5	267
2017	Casual	74	24	2	0	0	0	0	98	0	73
2017	Student	76	19	5	0	0	0	0	95	0	115
2014	Indeterminate (permanent)	51	36	9	3	1	1	0	88	4	3552
2014	Term	57	30	8	2	3	0	0	87	5	218
2014	Casual	79	17	2	0	2	0	0	96	2	51
2014	Student	74	23	2	0	0	1	0	98	0	110
2011	Indeterminate (permanent)	44	39	10	4	2	1	0	84	6	4068
2011	Term	45	36	9	4	5	1	1	82	9	225
2011	Casual	65	24	4	5	2	0	0	89	7	64
2011	Student	69	26	5	0	0	0	0	95	0	61
2008	Indeterminate (permanent)	42	40	10	4	3	0	0	83	7	4387
2008	Term	44	36	10	6	3	2	0	81	9	312
2008	Casual	68	20	5	2	2	2	0	91	5	44
2008	Student	69	20	8	1	1	1	0	90	2	96

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	34	12	5	3	1	0	80	8	3484
2019	Term	49	32	10	4	4	1	0	82	8	202
2019	Student	69	24	4	3	1	1	0	93	4	199
2018	Indeterminate (permanent)	47	33	13	4	3	0	0	81	7	3239
2018	Term	53	26	9	5	5	2	0	81	10	179
2018	Casual	67	20	8	3	1	0	0	87	5	62
2018	Student	65	24	8	2	0	0	0	89	2	123
2017	Indeterminate (permanent)	47	33	11	5	2	1	0	81	8	3741
2017	Term	51	26	11	6	5	1	0	77	12	267
2017	Casual	67	22	6	6	0	0	0	89	6	73
2017	Student	66	22	5	3	0	2	2	91	4	116
2014	Indeterminate (permanent)	38	38	14	6	2	1	0	77	9	3555
2014	Term	40	35	12	8	4	1	0	75	12	219
2014	Casual	60	27	5	4	4	0	0	87	8	51
2014	Student	56	30	8	2	3	0	0	86	5	110
2011	Indeterminate (permanent)	42	35	14	5	3	1	0	78	8	4073
2011	Term	34	36	16	6	5	2	1	71	12	226
2011	Casual	54	23	11	5	5	0	1	78	11	63
2011	Student	52	33	5	7	2	2	0	86	9	61

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	36	12	6	3	0	0	79	9	3468
2019	Term	50	29	11	7	3	1	0	79	10	201
2019	Student	69	23	6	2	2	0	0	91	4	200
2018	Indeterminate (permanent)	45	36	11	6	2	0	0	81	8	3221
2018	Term	53	26	10	5	4	2	0	81	9	179
2018	Casual	64	24	5	5	1	0	0	89	6	61
2018	Student	67	23	8	2	1	0	0	89	2	123
2017	Indeterminate (permanent)	45	36	11	5	2	0	0	82	7	3744
2017	Term	47	32	10	6	5	0	0	79	11	267
2017	Casual	67	22	8	3	0	0	0	88	3	72
2017	Student	63	29	7	0	0	0	1	93	0	115
2014	Indeterminate (permanent)	37	39	14	7	2	0	0	77	9	3555
2014	Term	41	32	13	9	3	1	0	74	12	219
2014	Casual	57	30	9	0	4	0	0	87	4	51
2014	Student	55	32	8	3	2	0	0	87	5	110
2011	Indeterminate (permanent)	39	39	13	6	3	0	0	78	9	4067
2011	Term	33	38	14	10	5	1	0	71	15	223
2011	Casual	52	22	18	6	2	0	0	73	8	64
2011	Student	51	33	7	4	2	4	0	87	5	61
2008	Indeterminate (permanent)	43	39	10	6	3	0	0	82	8	4382
2008	Term	34	38	13	8	6	1	0	73	14	310
2008	Casual	55	33	5	7	0	0	0	89	7	43
2008	Student	54	31	9	2	4	0	0	85	6	97

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	28	17	8	5	3	0	69	14	3486
2019	Term	40	23	14	9	8	4	0	67	18	203
2019	Student	49	17	18	11	4	3	0	67	15	200
2018	Indeterminate (permanent)	41	27	15	9	5	3	0	70	14	3240
2018	Term	44	19	14	9	8	5	0	67	19	180
2018	Casual	43	29	12	9	3	0	3	75	13	62
2018	Student	46	23	11	10	2	6	2	74	13	123
2017	Indeterminate (permanent)	41	26	15	8	5	4	0	70	14	3741
2017	Term	35	24	15	12	9	4	0	62	22	267
2017	Casual	47	14	14	9	4	6	6	69	15	72
2017	Student	42	21	13	9	3	9	3	72	14	116
2014	Indeterminate (permanent)	36	28	17	9	5	4	0	67	15	3556
2014	Term	28	24	19	15	9	5	0	55	25	219
2014	Casual	39	27	14	4	4	2	11	75	9	51
2014	Student	31	20	17	13	8	9	1	57	24	109
2011	Indeterminate (permanent)	40	26	15	8	6	5	0	69	15	4068
2011	Term	29	22	14	14	10	9	1	57	27	226
2011	Casual	51	11	9	6	9	8	6	72	17	64
2011	Student	37	20	12	11	12	9	0	62	25	61
2008	Indeterminate (permanent)	38	28	15	9	6	4	0	69	15	4379
2008	Term	26	22	16	14	13	8	1	53	30	311
2008	Casual	44	29	7	7	7	5	2	78	15	43
2008	Student	28	18	24	13	10	5	2	49	25	97

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	25	41	34	3486
2019	Term	33	29	39	203
2019	Student	54	14	33	199
2018	Indeterminate (permanent)	24	45	32	3256
2018	Term	28	33	39	180
2018	Casual	26	23	51	61
2018	Student	56	15	29	126
2017	Indeterminate (permanent)	23	45	32	3748
2017	Term	31	34	35	266
2017	Casual	37	31	33	73
2017	Student	48	13	38	115
2014	Indeterminate (permanent)	22	45	33	3556
2014	Term	29	27	44	219
2014	Casual	32	27	41	51
2014	Student	54	19	27	110
2011	Indeterminate (permanent)	24	46	30	4078
2011	Term	36	31	33	225
2011	Casual	52	23	25	65
2011	Student	31	22	47	61

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	17	45	28	4	0	5	855
2019	Term	0	29	33	9	20	9	66
2019	Student	0	3	5	3	89	1	106
2018	Indeterminate (permanent)	15	48	26	5	1	6	774
2018	Term	1	39	31	4	18	6	48
2018	Student	0	1	4	1	91	1	70
2017	Indeterminate (permanent)	15	50	24	4	0	7	851
2017	Term	3	37	32	4	20	4	82
2017	Casual	4	0	7	4	73	12	26
2017	Student	0	5	2	0	91	2	56
2014	Indeterminate (permanent)	17	51	22	6	9999	5	771
2014	Term	2	37	41	11	9999	10	63
2014	Casual	13	13	12	6	9999	56	16
2014	Student	0	15	17	22	9999	46	60
2011	Indeterminate (permanent)	19	46	24	4	9999	7	960
2011	Term	2	22	21	12	9999	43	80
2011	Casual	8	5	20	0	9999	67	32
2011	Student	0	0	45	23	9999	31	19

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	49	9	5	1	1	1	84	7	3473
2019	Term	28	42	11	12	5	1	1	72	17	202
2019	Student	38	27	10	7	5	6	8	75	14	199

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	60	25	6	2	1	4	1	91	2	3482
2019	Term	58	18	13	1	1	9	1	84	2	201
2019	Student	58	14	6	1	1	13	9	91	2	200

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	3482
2019	Term	5	95	203
2018	Indeterminate (permanent)	9	91	3248
2018	Term	12	88	178

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	280
2018	Indeterminate (permanent)	44	56	296
2018	Term	64	36	21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	62	38	280
2018	Indeterminate (permanent)	61	39	296
2018	Term	37	63	21

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	280
2018	Indeterminate (permanent)	8	92	296
2018	Term	0	100	21

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	280
2018	Term	0	100	21

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	280
2018	Indeterminate (permanent)	2	98	296

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	280

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	280
2018	Indeterminate (permanent)	6	94	296
2018	Term	0	100	21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	277
2018	Indeterminate (permanent)	39	61	296
2018	Term	34	66	21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	277
2018	Indeterminate (permanent)	34	66	296

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	277
2018	Indeterminate (permanent)	42	58	296
2018	Term	39	61	21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	277
2018	Indeterminate (permanent)	38	62	296
2018	Term	28	72	21

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	277
2018	Indeterminate (permanent)	30	70	296

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	55	45	277
2018	Indeterminate (permanent)	53	47	296
2018	Term	51	49	21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	277
2018	Indeterminate (permanent)	31	69	296

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	277
2018	Indeterminate (permanent)	6	94	296
2018	Term	28	72	21

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	277
2018	Indeterminate (permanent)	9	91	296

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	43	57	277
2018	Indeterminate (permanent)	44	56	296
2018	Term	39	61	21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	277
2018	Indeterminate (permanent)	17	83	296

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	277
2018	Indeterminate (permanent)	15	85	296

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	274
2018	Indeterminate (permanent)	55	45	295
2018	Term	68	32	21

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	274
2018	Indeterminate (permanent)	28	72	295
2018	Term	37	63	21

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	274
2018	Indeterminate (permanent)	5	95	295

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	274
2018	Indeterminate (permanent)	11	89	295
2018	Term	25	75	21

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	274
2018	Indeterminate (permanent)	5	95	295

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	274
2018	Indeterminate (permanent)	3	97	295

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	274
2018	Indeterminate (permanent)	12	88	295

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	274
2018	Indeterminate (permanent)	11	89	295

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	274
2018	Indeterminate (permanent)	28	72	295

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	257
2018	Indeterminate (permanent)	12	88	286

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	257
2018	Indeterminate (permanent)	21	79	286
2018	Term	44	56	19

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	257
2018	Indeterminate (permanent)	10	90	286

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	257
2018	Indeterminate (permanent)	7	93	286

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	257
2018	Indeterminate (permanent)	10	90	286

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	257
2018	Indeterminate (permanent)	10	90	286

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	257
2018	Indeterminate (permanent)	12	88	286

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	257
2018	Indeterminate (permanent)	10	90	286
2018	Term	28	72	19

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	257
2018	Indeterminate (permanent)	12	88	286

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	257
2018	Indeterminate (permanent)	26	74	286
2018	Term	28	72	19

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	257
2018	Indeterminate (permanent)	12	88	286

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	257
2018	Indeterminate (permanent)	44	56	286
2018	Term	57	43	19

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	257
2018	Indeterminate (permanent)	2	98	286

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	51	49	257
2018	Indeterminate (permanent)	49	51	286
2018	Term	51	49	19

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	257
2018	Indeterminate (permanent)	3	97	286

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	257
2018	Indeterminate (permanent)	12	88	286

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	3475
2019	Term	7	93	203
2019	Student	3	97	200

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	18	16	5	4	28	9	59	15	3480
2019	Term	22	13	12	3	4	29	17	65	13	202
2019	Student	28	5	5	1	0	37	24	85	3	200
2018	Indeterminate (permanent)	20	20	16	5	4	29	6	61	13	3238
2018	Term	20	17	16	3	5	33	6	60	13	179
2018	Casual	29	9	11	2	0	29	20	74	3	60
2018	Student	25	10	4	2	0	44	14	85	6	126
2017	Indeterminate (permanent)	21	19	15	4	3	29	8	63	12	3740
2017	Term	24	15	14	2	5	30	10	65	12	266
2017	Casual	29	15	7	0	0	33	17	87	0	73
2017	Student	38	9	6	2	0	34	11	86	3	116
2014	Indeterminate (permanent)	18	19	15	4	3	31	9	63	12	3552
2014	Term	17	16	12	5	5	31	14	61	17	219
2014	Casual	27	11	6	4	2	31	19	76	12	51
2014	Student	19	4	11	0	1	45	20	66	4	110

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	33	12	4	3	8	1	79	7	3488
2019	Term	44	25	13	3	3	10	3	79	6	203
2019	Student	55	20	6	1	1	16	2	91	1	199
2018	Indeterminate (permanent)	37	35	14	4	2	7	1	78	7	3240
2018	Term	40	29	10	5	2	13	1	80	9	179
2018	Casual	44	27	8	2	2	15	3	86	5	62
2018	Student	47	20	5	2	0	25	2	91	2	126
2017	Indeterminate (permanent)	38	34	12	3	2	9	1	80	6	3737
2017	Term	35	29	11	5	3	17	0	77	9	265
2017	Casual	49	21	5	2	0	19	4	91	2	73
2017	Student	48	24	6	0	0	18	3	92	0	115
2014	Indeterminate (permanent)	34	35	14	3	1	11	1	79	5	3550
2014	Term	31	29	13	5	2	18	3	75	9	219
2014	Casual	46	21	8	4	2	19	0	83	7	51
2014	Student	30	18	10	1	0	31	9	80	3	110
2011	Indeterminate (permanent)	45	37	9	3	2	5	0	86	5	4069
2011	Term	45	26	9	5	1	14	0	82	6	226
2011	Casual	45	31	7	4	0	13	0	87	4	65
2011	Student	40	37	8	0	0	14	2	91	0	61

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	3474
2019	Term	3	97	202
2018	Indeterminate (permanent)	5	95	3248
2018	Term	6	94	180
2018	Casual	0	100	62

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	159
2018	Indeterminate (permanent)	32	68	151

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	77	23	159
2018	Indeterminate (permanent)	79	21	151

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	159
2018	Indeterminate (permanent)	6	94	151

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	159
2018	Term	0	100	12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	159
2018	Indeterminate (permanent)	6	94	151

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	159
2018	Indeterminate (permanent)	7	93	151

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	22	78	156
2018	Indeterminate (permanent)	22	78	152

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	156
2018	Indeterminate (permanent)	21	79	152

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	156
2018	Indeterminate (permanent)	9	91	152

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	156
2018	Indeterminate (permanent)	6	94	152

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	156
2018	Indeterminate (permanent)	33	67	152

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	156
2018	Indeterminate (permanent)	23	77	152

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	156
2018	Indeterminate (permanent)	5	95	152

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	156
2018	Indeterminate (permanent)	17	83	152

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	156
2018	Term	0	100	12

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	156
2018	Indeterminate (permanent)	20	80	152

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	156
2018	Term	0	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	156
2018	Indeterminate (permanent)	18	82	152

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	155
2018	Indeterminate (permanent)	32	68	152

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	155
2018	Indeterminate (permanent)	12	88	152

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	155
2018	Indeterminate (permanent)	6	94	152

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	155
2018	Indeterminate (permanent)	11	89	152

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	155
2018	Indeterminate (permanent)	3	97	152

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	155
2018	Indeterminate (permanent)	4	96	152

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	155
2018	Indeterminate (permanent)	7	93	152

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	155
2018	Indeterminate (permanent)	9	91	152

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	49	51	155
2018	Indeterminate (permanent)	46	54	152

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	136
2018	Indeterminate (permanent)	6	94	146

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	136
2018	Indeterminate (permanent)	16	84	146

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	136

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	136
2018	Indeterminate (permanent)	14	86	146

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	136
2018	Indeterminate (permanent)	8	92	146

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	136
2018	Indeterminate (permanent)	10	90	146

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	136
2018	Indeterminate (permanent)	24	76	146

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	136
2018	Indeterminate (permanent)	13	87	146

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	136
2018	Indeterminate (permanent)	48	52	146

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	66	34	136
2018	Indeterminate (permanent)	55	45	146

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	136

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	136
2018	Indeterminate (permanent)	9	91	146

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	3477
2019	Term	4	96	203

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	17	16	3	2	32	9	63	9	3480
2019	Term	26	14	13	0	1	30	17	74	2	202
2019	Student	35	5	6	2	0	34	20	84	3	199
2018	Indeterminate (permanent)	20	20	16	2	2	34	6	66	7	3243
2018	Term	22	14	17	2	2	37	6	63	7	178
2018	Casual	32	11	9	0	0	31	17	82	0	61
2018	Student	30	8	4	1	0	44	14	89	2	125
2017	Indeterminate (permanent)	21	18	15	2	2	35	7	67	7	3742
2017	Term	26	14	12	2	3	33	10	71	9	267
2017	Casual	30	14	7	0	0	36	14	86	0	73
2017	Student	41	10	3	2	1	33	10	89	5	114
2014	Indeterminate (permanent)	19	19	15	2	1	36	8	68	5	3551
2014	Term	20	17	10	5	1	35	12	70	11	219
2014	Casual	29	10	6	2	0	40	13	84	4	51
2014	Student	23	9	5	0	0	46	18	87	0	110

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	31	13	3	2	10	2	80	5	3481
2019	Term	48	22	14	1	1	11	3	82	2	202
2019	Student	59	14	6	2	0	17	2	91	2	198
2018	Indeterminate (permanent)	38	34	14	2	2	9	1	80	5	3248
2018	Term	41	26	11	1	3	15	2	82	5	177
2018	Casual	49	21	5	2	2	18	3	89	5	62
2018	Student	50	16	4	1	0	27	2	93	1	125
2017	Indeterminate (permanent)	40	32	11	2	1	11	2	83	4	3738
2017	Term	40	26	9	3	3	18	1	82	7	266
2017	Casual	45	25	5	0	2	22	2	91	2	73
2017	Student	55	17	5	0	0	19	3	93	0	116
2014	Indeterminate (permanent)	35	35	13	2	1	13	1	81	3	3551
2014	Term	34	29	13	4	0	17	3	78	5	219
2014	Casual	44	21	2	6	0	25	2	89	8	51
2014	Student	37	21	4	0	0	32	7	94	0	110
2011	Indeterminate (permanent)	45	37	9	2	1	6	0	87	3	4072
2011	Term	45	27	9	2	2	15	0	85	5	225
2011	Casual	61	19	10	2	0	8	0	87	2	65
2011	Student	58	17	10	0	0	15	0	88	0	61

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	29	12	5	4	0	1	79	9	3483
2019	Term	38	33	15	6	7	0	2	71	13	202
2019	Student	48	28	11	4	9	1	1	76	13	200
2018	Indeterminate (permanent)	44	29	15	6	4	0	2	74	11	3242
2018	Term	39	25	16	11	8	1	1	64	19	177
2018	Casual	32	35	20	3	5	5	0	71	8	62
2018	Student	47	26	18	4	3	2	0	74	7	124
2017	Indeterminate (permanent)	41	26	16	8	6	0	2	69	14	3739
2017	Term	33	33	19	5	9	0	1	66	14	266
2017	Casual	29	35	18	7	11	0	1	64	18	73
2017	Student	39	26	11	11	8	2	3	68	20	115

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	31	25	13	9	0	1	52	23	3480
2019	Term	37	24	26	7	5	0	1	62	12	202
2019	Student	50	33	12	3	1	1	1	85	3	199
2018	Indeterminate (permanent)	17	30	26	17	9	0	1	47	26	3241
2018	Term	36	25	27	6	3	2	2	63	9	178
2018	Casual	46	29	14	3	5	3	0	77	8	62
2018	Student	42	33	15	6	1	2	2	78	7	125
2017	Indeterminate (permanent)	19	30	27	14	9	0	1	51	23	3741
2017	Term	35	30	20	9	6	0	0	65	15	267
2017	Casual	43	36	11	7	1	0	2	80	9	73
2017	Student	49	30	14	3	2	0	3	81	5	116

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	32	20	10	7	0	1	63	17	3472
2019	Term	49	22	16	5	3	1	4	75	8	202
2019	Student	70	19	6	2	2	1	2	91	3	200
2018	Indeterminate (permanent)	25	32	23	13	6	0	1	58	19	3237
2018	Term	48	26	16	1	3	2	3	78	4	177
2018	Student	59	23	9	4	1	3	2	86	5	126
2017	Indeterminate (permanent)	27	32	22	12	6	0	2	60	18	3728
2017	Term	46	25	15	7	4	0	3	74	12	265
2017	Casual	54	22	11	3	0	0	11	85	3	73
2017	Student	67	19	6	2	1	0	6	91	3	115

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	28	22	14	10	1	1	53	24	3468
2019	Term	41	23	20	7	6	2	2	66	13	201
2019	Student	65	18	9	3	2	1	3	86	5	199
2018	Indeterminate (permanent)	23	27	24	15	9	1	1	50	25	3229
2018	Term	44	20	19	7	4	3	3	67	12	177
2018	Casual	47	25	13	8	4	3	0	74	13	62
2018	Student	59	15	14	5	2	3	2	79	7	124
2017	Indeterminate (permanent)	23	27	23	15	9	1	3	52	24	3740
2017	Term	41	26	16	8	6	2	2	70	14	265
2017	Casual	55	19	13	4	3	1	5	79	7	73
2017	Student	55	22	11	3	3	0	5	81	7	116

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	21	10	5	3	0	5	81	8	3469
2019	Term	64	14	6	4	3	1	8	85	8	202
2019	Student	82	9	3	1	0	1	4	96	1	199
2018	Indeterminate (permanent)	50	22	12	5	3	0	7	78	9	3237
2018	Term	68	15	8	1	2	1	6	89	3	178
2018	Casual	72	16	3	0	0	3	6	97	0	62
2018	Student	79	12	2	2	1	1	4	96	3	124
2017	Indeterminate (permanent)	45	25	11	5	3	1	10	79	9	3735
2017	Term	64	16	8	3	0	1	8	88	3	264
2017	Casual	73	8	3	0	0	1	15	97	0	73
2017	Student	74	8	6	1	1	0	10	91	2	115

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	30	19	9	6	0	1	66	15	3476
2019	Term	45	28	14	5	7	0	1	74	12	201
2019	Student	56	24	14	4	3	1	0	79	7	200
2018	Indeterminate (permanent)	33	29	21	10	7	0	1	62	17	3245
2018	Term	41	27	17	6	6	1	1	70	13	178
2018	Casual	69	10	8	2	6	3	2	83	8	62
2018	Student	53	26	10	6	2	2	0	81	8	125
2017	Indeterminate (permanent)	31	32	20	9	6	0	1	64	15	3731
2017	Term	41	30	14	8	7	0	0	72	14	266
2017	Casual	54	26	7	1	6	2	4	85	7	73
2017	Student	44	23	20	8	2	0	4	69	10	113

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	37	20	7	4	1	1	69	11	3470
2019	Term	38	34	17	6	3	2	2	74	9	201
2019	Student	63	26	9	2	1	1	1	89	3	200
2018	Indeterminate (permanent)	28	37	22	8	4	1	1	66	12	3242
2018	Term	38	31	18	7	4	2	1	71	11	179
2018	Casual	49	27	16	3	3	3	0	78	6	62
2018	Student	53	30	10	2	1	2	2	87	3	124
2017	Indeterminate (permanent)	30	35	20	8	4	1	2	67	13	3729
2017	Term	39	28	16	10	4	0	3	69	14	266
2017	Casual	53	28	11	1	3	3	1	85	4	73
2017	Student	52	27	13	3	1	0	4	82	4	113

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	34	23	12	7	0	1	58	19	3476
2019	Term	43	31	13	6	4	0	2	76	10	202
2019	Student	60	25	12	3	0	1	1	85	3	200
2018	Indeterminate (permanent)	23	33	25	12	6	0	1	57	18	3235
2018	Term	39	23	22	7	5	3	1	65	12	179
2018	Casual	47	29	17	3	2	3	0	78	5	62
2018	Student	49	30	11	4	1	2	3	83	5	125
2017	Indeterminate (permanent)	25	36	21	11	6	1	1	62	17	3733
2017	Term	45	27	14	8	3	1	2	74	12	266
2017	Casual	51	31	11	4	1	1	1	84	6	73
2017	Student	51	26	17	3	1	0	3	79	4	113

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	33	20	9	6	0	1	64	16	3475
2019	Term	45	24	20	7	2	1	1	71	9	202
2019	Student	49	30	14	5	2	1	0	80	7	199
2018	Indeterminate (permanent)	29	34	21	10	5	0	1	63	15	3236
2018	Term	39	27	19	7	5	2	1	68	12	179
2018	Casual	45	27	12	12	2	2	0	74	14	62
2018	Student	37	27	19	11	3	2	1	66	15	124
2017	Indeterminate (permanent)	31	33	19	9	5	0	2	66	15	3729
2017	Term	40	31	15	9	3	0	1	72	13	267
2017	Casual	51	26	14	7	0	0	3	79	7	73
2017	Student	45	26	14	12	2	0	1	72	14	113

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	28	14	7	5	0	1	74	12	3475
2019	Term	55	22	10	6	5	0	2	78	12	202
2019	Student	75	17	6	1	1	1	1	93	2	200

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	32	19	9	4	1	1	68	13	3475
2019	Term	41	31	18	3	5	0	2	73	8	201
2019	Student	60	24	11	4	1	1	0	84	5	199
2018	Indeterminate (permanent)	30	34	20	10	4	0	1	65	14	3232
2018	Term	42	35	13	5	2	1	2	80	7	178
2018	Casual	45	36	13	3	2	2	0	82	5	62
2018	Student	43	31	15	6	2	2	1	76	8	124
2017	Indeterminate (permanent)	33	34	18	9	4	1	2	69	13	3718
2017	Term	42	30	16	5	5	1	0	74	9	267
2017	Casual	45	24	17	7	1	0	5	73	9	73
2017	Student	39	35	15	7	3	0	2	76	9	114

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	23	10	4	3	0	2	82	8	3469
2019	Term	59	26	9	2	1	0	3	88	3	202
2019	Student	80	13	3	2	1	1	1	94	3	200
2018	Indeterminate (permanent)	53	23	12	6	4	0	2	78	10	3229
2018	Term	59	18	11	4	3	0	3	81	8	178
2018	Casual	69	12	9	2	3	0	5	85	5	62
2018	Student	77	11	6	2	2	0	1	89	4	124
2017	Indeterminate (permanent)	54	24	11	5	3	0	2	80	8	3735
2017	Term	59	19	11	6	4	0	2	79	10	267
2017	Casual	65	19	8	3	1	1	2	87	4	73
2017	Student	66	15	7	5	2	0	5	85	7	115

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	10	4	1	1	1	8	94	2	3472
2019	Term	81	9	3	1	0	0	7	96	1	202
2019	Student	89	5	1	1	0	1	4	98	1	200
2018	Indeterminate (permanent)	73	12	5	1	1	1	6	92	3	3232
2018	Term	75	8	7	1	2	1	6	90	3	177
2018	Casual	80	3	3	2	0	3	8	94	2	62
2018	Student	88	7	2	2	0	0	2	97	2	125

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	76	10	4	2	3	1	3	90	6	3478
2019	Term	81	7	5	2	0	2	4	93	2	203
2019	Student	89	4	2	1	1	2	3	97	1	199
2018	Indeterminate (permanent)	75	11	5	2	3	1	4	90	5	3231
2018	Term	75	8	8	1	3	0	5	87	4	178
2018	Casual	83	9	1	0	0	5	2	98	0	62
2018	Student	95	2	0	1	2	0	0	98	2	125
2017	Indeterminate (permanent)	75	11	4	2	3	1	4	90	5	3732
2017	Term	78	9	4	3	3	0	2	89	7	265
2017	Casual	82	9	3	2	2	1	2	94	3	73
2017	Student	90	2	0	1	0	0	7	99	1	115

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	61	24	8	3	2	0	1	87	5	3472
2019	Term	68	18	9	1	1	2	2	89	2	200
2019	Student	86	6	2	1	1	1	3	96	2	199
2018	Indeterminate (permanent)	59	25	10	3	2	0	1	85	5	3242
2018	Term	64	21	8	2	1	1	3	88	3	179
2018	Casual	86	9	1	1	0	0	2	97	2	62
2018	Student	85	6	6	2	0	0	2	92	2	126
2017	Indeterminate (permanent)	60	24	8	3	2	0	3	87	5	3735
2017	Term	64	21	7	4	2	1	1	87	6	267
2017	Casual	77	12	6	5	0	0	1	90	5	73
2017	Student	83	7	1	3	0	1	5	95	4	116

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	19	8	4	4	0	2	83	8	3464
2019	Term	69	16	10	2	0	1	2	87	3	201
2019	Student	87	7	2	0	1	1	3	97	1	200
2018	Indeterminate (permanent)	59	21	10	5	4	1	1	81	9	3231
2018	Term	67	16	8	2	3	1	3	86	6	179
2018	Casual	80	8	7	3	0	0	2	90	3	62
2018	Student	83	8	2	2	2	1	2	93	4	125
2017	Indeterminate (permanent)	62	19	8	4	4	0	3	83	8	3740
2017	Term	67	17	8	3	4	1	1	86	7	267
2017	Casual	84	11	1	3	0	0	1	96	3	73
2017	Student	83	8	1	1	1	0	6	97	2	114

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	14	6	2	1	0	18	89	4	3461
2019	Term	61	8	6	2	1	1	21	89	3	201
2019	Student	84	1	1	1	0	1	13	99	1	198
2018	Indeterminate (permanent)	54	16	7	2	1	0	20	88	4	3221
2018	Term	57	7	3	3	1	1	28	91	5	177
2018	Casual	66	3	0	1	0	1	28	98	2	62
2018	Student	76	2	0	2	0	0	20	98	2	126
2017	Indeterminate (permanent)	55	16	5	2	1	0	20	89	4	3725
2017	Term	58	8	4	2	2	0	26	90	5	265
2017	Casual	69	6	3	2	0	2	19	95	2	73
2017	Student	81	2	1	0	0	0	17	99	0	114

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	14	4	1	1	0	6	94	2	3471
2019	Term	71	13	6	1	0	1	9	93	1	200
2019	Student	90	4	1	1	0	1	3	98	1	197
2018	Indeterminate (permanent)	70	15	5	1	1	0	7	93	2	3236
2018	Term	68	15	3	2	1	1	10	93	3	179
2018	Casual	79	7	10	0	0	2	3	90	0	62
2018	Student	88	3	3	2	0	1	2	94	2	125
2017	Indeterminate (permanent)	71	14	4	1	1	0	9	93	2	3717
2017	Term	71	15	4	2	1	0	7	93	3	265
2017	Casual	71	15	6	2	0	2	5	92	2	73
2017	Student	87	4	1	0	1	0	7	98	1	115

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	12	3	1	2	0	3	93	3	3477
2019	Term	25	22	17	14	20	0	3	48	35	202
2019	Student	70	15	4	4	6	2	2	87	9	200
2018	Indeterminate (permanent)	78	12	4	2	1	0	3	92	3	3237
2018	Term	21	22	23	11	21	0	1	44	32	179
2018	Casual	48	11	15	8	16	0	2	60	24	62
2018	Student	70	10	9	6	4	0	2	81	10	126
2017	Indeterminate (permanent)	73	15	4	2	2	1	4	92	3	3735
2017	Term	21	17	17	14	30	0	0	39	44	267
2017	Casual	38	18	11	10	12	1	8	63	25	73
2017	Student	58	15	9	5	5	0	9	79	11	116

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	27	12	4	2	0	2	82	6	3471
2019	Term	54	26	14	4	1	0	2	81	5	202
2019	Student	61	19	11	6	2	1	1	81	8	198
2018	Indeterminate (permanent)	49	29	14	4	2	0	2	79	6	3232
2018	Term	54	27	12	3	3	1	1	82	6	178
2018	Casual	51	25	15	3	1	0	3	79	5	62
2018	Student	51	25	14	6	4	0	1	76	10	126
2017	Indeterminate (permanent)	50	29	12	4	2	0	2	81	7	3733
2017	Term	54	26	12	3	3	0	1	82	6	267
2017	Casual	60	26	7	3	3	0	1	87	6	73
2017	Student	52	27	10	4	2	0	4	83	6	115

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	35	33	10	4	0	0	53	14	3480
2019	Term	24	37	30	6	4	0	1	61	9	203
2019	Student	49	36	13	2	1	1	0	85	2	199
2018	Indeterminate (permanent)	17	34	32	12	3	0	0	52	16	3245
2018	Term	24	37	28	7	3	2	0	62	9	180
2018	Casual	45	31	13	6	2	2	0	78	8	61
2018	Student	38	42	18	2	0	0	0	80	2	126
2017	Indeterminate (permanent)	14	33	37	11	5	0	0	47	16	3746
2017	Term	18	39	29	9	4	0	1	57	14	267
2017	Casual	30	47	15	4	3	0	1	77	7	73
2017	Student	24	54	16	3	0	0	3	81	3	116

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	17	37	26	11	0	0	37	25	3468
2019	Term	6	12	32	28	21	1	1	49	18	199
2019	Student	3	8	24	37	27	1	1	65	11	198
2018	Indeterminate (permanent)	8	17	37	27	11	0	0	38	25	3222
2018	Term	7	12	34	28	19	0	0	47	19	180
2018	Casual	2	13	20	34	29	0	2	65	15	62
2018	Student	6	4	32	34	23	0	1	58	10	124
2017	Indeterminate (permanent)	6	17	39	25	12	0	0	38	23	3743
2017	Term	7	13	29	26	24	0	1	51	20	267
2017	Casual	2	11	15	47	26	0	0	72	12	73
2017	Student	6	7	24	38	23	0	2	62	13	115

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	44	13	5	2	2	0	80	7	3476
2019	Term	34	32	18	9	3	4	0	68	13	201
2019	Student	40	28	16	6	2	8	1	74	9	198
2018	Indeterminate (permanent)	33	45	13	5	2	2	0	80	7	3243
2018	Term	34	35	10	7	4	10	0	77	12	180
2018	Student	37	33	16	8	0	7	0	74	9	126
2017	Indeterminate (permanent)	25	44	15	6	4	5	0	73	11	3743
2017	Term	22	34	19	10	6	9	0	61	18	267
2017	Casual	26	31	10	3	3	24	4	78	8	73
2017	Student	18	31	18	11	4	16	1	60	19	116

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	41	16	9	4	2	0	71	13	3486
2019	Term	38	31	15	9	5	2	0	71	14	203
2019	Student	49	31	10	4	1	6	1	85	5	200
2018	Indeterminate (permanent)	30	40	16	9	4	2	0	71	13	3246
2018	Term	35	35	14	5	8	3	0	72	14	180
2018	Casual	54	29	8	6	0	3	0	85	6	62
2018	Student	44	31	14	4	1	6	0	80	5	126
2017	Indeterminate (permanent)	24	43	16	9	5	3	0	69	14	3744
2017	Term	32	37	13	7	10	2	0	70	17	267
2017	Casual	37	34	13	6	3	7	0	77	9	73
2017	Student	39	33	15	6	1	5	1	76	7	116

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	3483
2019	Term	12	88	202
2019	Student	4	96	200
2017	Indeterminate (permanent)	13	87	3736
2017	Term	13	87	266
2017	Student	5	95	116
2014	Indeterminate (permanent)	10	90	3550
2014	Term	13	87	218
2014	Student	7	93	109

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	88	12	438
2019	Term	69	31	23
2017	Indeterminate (permanent)	82	18	492
2017	Term	76	24	34
2014	Indeterminate (permanent)	85	15	360
2014	Term	72	28	28

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	33	6	10	4	0	0	80	14	380
2019	Term	81	0	6	0	6	0	6	86	7	16
2017	Indeterminate (permanent)	50	36	4	5	5	0	0	87	10	402
2017	Term	38	42	12	4	4	0	0	80	8	26
2014	Indeterminate (permanent)	55	31	5	6	2	1	0	87	8	307
2014	Term	40	45	5	0	10	0	0	85	10	20

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	31	8	3	2	3	1	53	47	3471
2019	Term	48	28	10	5	3	4	2	51	49	202
2019	Student	57	20	9	2	4	6	4	62	38	200
2018	Indeterminate (permanent)	59	23	9	3	2	3	1	61	39	3248
2018	Term	47	21	14	5	7	4	3	50	50	180
2018	Casual	36	29	9	3	1	16	5	45	55	62
2018	Student	60	12	10	6	0	10	3	69	31	126
2017	Indeterminate (permanent)	53	21	11	4	4	6	1	58	42	3750
2017	Term	40	29	12	5	7	5	2	43	57	267
2017	Casual	39	19	14	12	5	7	4	44	56	73
2017	Student	43	18	15	7	3	9	4	50	50	116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	34	66	1547
2019	Term	68	32	91
2019	Student	79	21	68

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	80	20	1531
2019	Term	60	40	90
2019	Student	72	28	68
2018	Indeterminate (permanent)	71	29	1226
2018	Term	71	29	82
2018	Student	65	35	34

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	30	14	10	6	2	11	65	18	1530
2019	Term	22	24	11	10	18	2	12	54	32	90
2019	Student	31	21	18	13	9	3	6	56	24	68
2018	Indeterminate (permanent)	23	30	15	12	9	1	10	59	23	1235
2018	Term	32	26	13	7	10	4	8	66	20	83
2018	Student	32	18	21	15	9	3	3	53	25	34
2017	Indeterminate (permanent)	16	26	15	15	11	4	13	50	32	1486
2017	Term	18	29	15	15	16	3	3	51	33	142
2017	Casual	36	14	16	13	3	0	18	61	19	37
2017	Student	30	22	8	28	7	0	6	55	37	50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	20	14	10	10	4	24	52	29	1526
2019	Term	18	24	9	11	19	3	16	52	37	90
2019	Student	22	18	15	16	9	6	15	50	31	68
2018	Indeterminate (permanent)	11	20	16	12	14	2	24	43	35	1236
2018	Term	15	17	10	15	15	6	21	45	41	83
2018	Student	18	12	12	26	9	6	18	38	46	34
2017	Indeterminate (permanent)	8	15	15	14	17	6	26	33	45	1483
2017	Term	10	21	11	17	21	3	17	38	48	142
2017	Casual	8	13	11	12	16	8	32	34	47	37
2017	Student	18	14	14	22	17	4	12	38	46	50

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	18	11	5	5	1	7	78	11	3462
2019	Term	59	10	8	5	4	1	12	80	11	201
2019	Student	66	12	2	4	2	3	14	92	6	200
2018	Indeterminate (permanent)	58	14	9	5	5	1	8	80	11	3242
2018	Term	55	16	8	3	4	3	10	82	9	179
2018	Casual	51	8	9	2	0	11	19	84	3	62
2018	Student	53	11	8	2	1	6	19	86	3	124

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Statistics Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment