2019 Public Service Employee Survey Results for Health Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	41	3	9	3	86	12	1481
2019	3 to 10 years in current department or agency	37	47	4	10	2	84	12	1531
2019	11 to 20 years in current department or agency	39	45	4	10	2	84	12	1593
2019	More than 20 years in current department or agency	44	42	3	8	3	86	10	300
2017	Less than 3 years in current department or agency	38	44	4	10	3	82	13	1425
2017	3 to 10 years in current department or agency	29	50	5	12	4	79	17	2362
2017	11 to 20 years in current department or agency	30	49	5	11	5	79	16	1716
2017	More than 20 years in current department or agency	37	44	5	11	3	82	14	407
2014	Less than 3 years in current department or agency	31	48	5	11	5	79	16	965
2014	3 to 10 years in current department or agency	28	49	5	13	5	77	18	3607
2014	11 to 20 years in current department or agency	29	49	6	12	4	78	16	1537
2014	More than 20 years in current department or agency	33	46	5	11	5	79	16	444

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	16	4	6	3	0	88	8	1475
2019	3 to 10 years in current department or agency	66	19	5	6	3	1	85	9	1529
2019	11 to 20 years in current department or agency	64	19	6	6	4	1	83	11	1593
2019	More than 20 years in current department or agency	70	16	5	6	3	1	86	9	299
2017	Less than 3 years in current department or agency	72	15	5	5	2	1	88	7	1421
2017	3 to 10 years in current department or agency	66	18	5	6	3	1	85	10	2359
2017	11 to 20 years in current department or agency	62	19	6	7	4	2	82	12	1714
2017	More than 20 years in current department or agency	66	16	6	8	3	1	82	11	407
2014	Less than 3 years in current department or agency	69	16	5	5	3	1	87	8	963
2014	3 to 10 years in current department or agency	65	19	5	7	4	1	85	11	3605
2014	11 to 20 years in current department or agency	63	20	6	6	4	1	84	10	1536
2014	More than 20 years in current department or agency	63	19	5	6	4	2	84	10	444

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	34	7	9	4	81	13	1474
2019	3 to 10 years in current department or agency	41	37	6	11	5	78	16	1532
2019	11 to 20 years in current department or agency	40	34	7	11	7	75	18	1594
2019	More than 20 years in current department or agency	47	29	5	14	6	76	19	298
2017	Less than 3 years in current department or agency	47	33	6	9	4	81	13	1426
2017	3 to 10 years in current department or agency	36	36	8	13	8	71	21	2360
2017	11 to 20 years in current department or agency	34	35	8	13	9	70	22	1712
2017	More than 20 years in current department or agency	39	31	9	13	8	70	21	408
2014	Less than 3 years in current department or agency	43	32	5	12	7	75	19	965
2014	3 to 10 years in current department or agency	37	35	8	13	8	72	20	3602
2014	11 to 20 years in current department or agency	34	34	7	15	10	68	25	1537
2014	More than 20 years in current department or agency	43	31	6	11	9	73	20	443

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	40	9	14	4	0	72	19	1472
2019	3 to 10 years in current department or agency	29	39	13	14	4	0	69	18	1524
2019	11 to 20 years in current department or agency	29	41	13	11	5	0	71	16	1591
2019	More than 20 years in current department or agency	40	32	10	11	5	1	73	17	299
2018	Less than 3 years in current department or agency	31	42	10	12	4	1	74	16	1278
2018	3 to 10 years in current department or agency	23	46	12	13	5	0	70	18	1480
2018	11 to 20 years in current department or agency	25	46	13	11	4	1	72	15	1235
2018	More than 20 years in current department or agency	38	41	9	8	2	1	80	11	275
2017	Less than 3 years in current department or agency	31	37	10	14	6	0	69	21	1423
2017	3 to 10 years in current department or agency	25	40	13	15	7	0	65	22	2360
2017	11 to 20 years in current department or agency	26	41	13	13	7	0	67	20	1714
2017	More than 20 years in current department or agency	34	38	9	10	8	1	73	18	408
2014	Less than 3 years in current department or agency	25	38	14	16	7	0	63	23	965
2014	3 to 10 years in current department or agency	21	39	14	17	9	0	60	26	3605
2014	11 to 20 years in current department or agency	24	38	12	17	7	0	63	25	1536
2014	More than 20 years in current department or agency	28	40	13	12	7	0	68	19	443

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	33	7	5	2	0	85	7	1466
2019	3 to 10 years in current department or agency	46	35	9	7	2	0	82	9	1525
2019	11 to 20 years in current department or agency	46	38	8	5	3	0	84	8	1585
2019	More than 20 years in current department or agency	53	28	9	6	3	1	82	9	294
2017	Less than 3 years in current department or agency	51	34	8	5	1	0	85	7	1421
2017	3 to 10 years in current department or agency	44	37	8	8	3	0	81	11	2353
2017	11 to 20 years in current department or agency	44	39	7	7	3	0	83	10	1708
2017	More than 20 years in current department or agency	48	37	7	5	3	0	85	8	407
2014	Less than 3 years in current department or agency	43	37	10	6	3	0	81	9	965
2014	3 to 10 years in current department or agency	40	38	10	8	3	0	79	10	3605
2014	11 to 20 years in current department or agency	42	38	10	8	2	0	80	10	1535
2014	More than 20 years in current department or agency	44	39	8	7	2	0	83	10	444

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	28	8	6	3	0	0	83	9	1476
2019	3 to 10 years in current department or agency	44	33	10	7	5	0	0	78	12	1522
2019	11 to 20 years in current department or agency	47	33	9	6	5	0	0	80	12	1590
2019	More than 20 years in current department or agency	51	28	8	8	4	0	0	80	12	299
2018	Less than 3 years in current department or agency	53	30	9	4	2	1	1	84	7	1280
2018	3 to 10 years in current department or agency	42	34	9	10	5	0	0	77	15	1479
2018	11 to 20 years in current department or agency	46	33	9	8	4	0	0	79	12	1232
2018	More than 20 years in current department or agency	53	28	9	7	3	0	0	81	10	273
2017	Less than 3 years in current department or agency	51	30	8	5	5	1	0	82	10	1424
2017	3 to 10 years in current department or agency	43	32	9	9	7	0	0	75	16	2359
2017	11 to 20 years in current department or agency	41	33	9	10	7	0	0	74	17	1710
2017	More than 20 years in current department or agency	48	31	11	6	4	0	0	79	10	407
2014	Less than 3 years in current department or agency	43	33	10	8	6	0	0	77	14	965
2014	3 to 10 years in current department or agency	37	36	11	9	7	0	0	73	16	3606
2014	11 to 20 years in current department or agency	38	34	11	10	6	1	0	73	17	1533
2014	More than 20 years in current department or agency	40	33	12	9	5	1	0	74	14	444

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	37	12	7	4	78	10	1479
2019	3 to 10 years in current department or agency	35	42	11	8	4	77	12	1529
2019	11 to 20 years in current department or agency	39	39	11	6	4	79	10	1594
2019	More than 20 years in current department or agency	42	39	8	8	3	81	11	296
2018	Less than 3 years in current department or agency	39	42	10	6	3	81	10	1278
2018	3 to 10 years in current department or agency	30	46	11	8	6	76	13	1476
2018	11 to 20 years in current department or agency	37	40	12	7	4	77	11	1231
2018	More than 20 years in current department or agency	45	38	9	4	3	83	7	272
2017	Less than 3 years in current department or agency	37	42	10	6	4	80	10	1426
2017	3 to 10 years in current department or agency	32	44	10	9	5	76	14	2358
2017	11 to 20 years in current department or agency	32	44	11	8	5	76	13	1714
2017	More than 20 years in current department or agency	42	41	9	5	3	82	9	408
2014	Less than 3 years in current department or agency	32	44	11	7	5	76	13	963
2014	3 to 10 years in current department or agency	28	44	11	11	6	72	17	3604
2014	11 to 20 years in current department or agency	31	45	10	9	5	76	14	1538
2014	More than 20 years in current department or agency	33	46	9	8	4	79	12	444

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	36	11	9	4	0	0	75	14	1476
2019	3 to 10 years in current department or agency	28	37	15	14	6	0	0	65	20	1532
2019	11 to 20 years in current department or agency	28	38	13	12	8	0	0	66	21	1592
2019	More than 20 years in current department or agency	30	36	14	11	9	0	0	66	20	300
2018	Less than 3 years in current department or agency	40	36	14	6	3	0	1	76	9	1281
2018	3 to 10 years in current department or agency	26	35	16	13	10	0	0	61	23	1478
2018	11 to 20 years in current department or agency	27	34	16	14	9	0	0	61	24	1234
2018	More than 20 years in current department or agency	32	32	15	12	9	0	0	64	20	275
2017	Less than 3 years in current department or agency	37	36	13	9	4	1	0	74	13	1426
2017	3 to 10 years in current department or agency	24	36	15	14	11	0	0	60	25	2359
2017	11 to 20 years in current department or agency	24	36	16	12	11	0	0	60	24	1715
2017	More than 20 years in current department or agency	31	36	16	9	8	0	0	66	17	408
2014	Less than 3 years in current department or agency	32	36	14	11	7	1	0	68	18	963
2014	3 to 10 years in current department or agency	21	35	17	17	10	0	0	56	27	3605
2014	11 to 20 years in current department or agency	23	37	17	13	10	0	0	60	23	1538
2014	More than 20 years in current department or agency	27	37	13	11	12	0	0	64	22	444

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	41	8	9	3	80	12	1466
2019	3 to 10 years in current department or agency	33	44	11	9	3	77	12	1524
2019	11 to 20 years in current department or agency	38	41	11	7	3	79	11	1588
2019	More than 20 years in current department or agency	42	37	9	8	4	79	11	299
2018	Less than 3 years in current department or agency	40	37	12	8	3	77	11	1280
2018	3 to 10 years in current department or agency	31	44	11	10	5	75	14	1481
2018	11 to 20 years in current department or agency	36	40	12	9	3	76	12	1233
2018	More than 20 years in current department or agency	43	38	9	7	3	81	10	275
2017	Less than 3 years in current department or agency	37	40	10	9	4	77	13	1424
2017	3 to 10 years in current department or agency	31	43	10	11	5	75	15	2355
2017	11 to 20 years in current department or agency	31	42	12	9	6	73	15	1715
2017	More than 20 years in current department or agency	42	39	9	7	3	81	10	407

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	37	7	5	2	0	86	7	1467
2019	3 to 10 years in current department or agency	43	41	9	5	2	0	84	7	1522
2019	11 to 20 years in current department or agency	48	37	9	4	2	0	85	6	1586
2019	More than 20 years in current department or agency	48	40	6	4	1	1	89	5	301
2018	Less than 3 years in current department or agency	54	33	6	4	2	1	88	6	1283
2018	3 to 10 years in current department or agency	44	40	8	5	2	0	84	7	1480
2018	11 to 20 years in current department or agency	46	42	7	3	2	0	88	5	1238
2018	More than 20 years in current department or agency	51	38	9	1	1	0	90	2	276
2017	Less than 3 years in current department or agency	47	37	7	5	2	1	85	7	1419
2017	3 to 10 years in current department or agency	39	42	9	6	3	0	81	9	2360
2017	11 to 20 years in current department or agency	41	40	9	5	4	1	82	9	1713
2017	More than 20 years in current department or agency	51	35	8	3	2	0	87	5	407
2014	Less than 3 years in current department or agency	43	39	9	5	2	0	83	8	963
2014	3 to 10 years in current department or agency	36	42	12	6	3	1	78	10	3604
2014	11 to 20 years in current department or agency	39	42	11	4	3	0	81	8	1536
2014	More than 20 years in current department or agency	44	40	10	4	2	1	85	5	444

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	34	11	9	4	76	13	1471
2019	3 to 10 years in current department or agency	33	37	13	11	5	70	17	1528
2019	11 to 20 years in current department or agency	33	38	12	10	7	72	17	1589
2019	More than 20 years in current department or agency	36	34	12	9	8	71	17	299
2018	Less than 3 years in current department or agency	43	38	10	5	4	81	9	1283
2018	3 to 10 years in current department or agency	30	37	13	11	9	67	20	1475
2018	11 to 20 years in current department or agency	31	37	13	11	7	69	18	1240
2018	More than 20 years in current department or agency	37	32	13	11	7	69	18	276
2017	Less than 3 years in current department or agency	40	37	11	7	5	77	12	1423
2017	3 to 10 years in current department or agency	29	37	12	12	10	66	22	2355
2017	11 to 20 years in current department or agency	27	38	12	13	10	65	22	1711
2017	More than 20 years in current department or agency	35	36	14	7	8	71	15	408

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	30	10	4	2	84	6	1468
2019	3 to 10 years in current department or agency	51	35	9	3	2	86	5	1521
2019	11 to 20 years in current department or agency	54	33	8	3	2	87	4	1587
2019	More than 20 years in current department or agency	64	27	6	2	1	91	3	299
2018	Less than 3 years in current department or agency	50	35	11	3	1	84	5	1277
2018	3 to 10 years in current department or agency	46	38	10	4	2	84	6	1467
2018	11 to 20 years in current department or agency	52	34	9	3	1	87	4	1230
2018	More than 20 years in current department or agency	63	28	7	2	0	91	2	274
2017	Less than 3 years in current department or agency	52	34	10	2	2	86	5	1423
2017	3 to 10 years in current department or agency	49	36	10	4	2	85	5	2353
2017	11 to 20 years in current department or agency	53	34	8	3	1	88	4	1710
2017	More than 20 years in current department or agency	62	31	4	2	0	93	3	408
2014	Less than 3 years in current department or agency	58	30	8	3	1	89	3	964
2014	3 to 10 years in current department or agency	57	30	8	3	1	88	4	3604
2014	11 to 20 years in current department or agency	61	30	6	2	1	91	3	1537
2014	More than 20 years in current department or agency	66	25	5	2	1	91	3	442

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	37	12	9	4	0	0	75	13	1468
2019	3 to 10 years in current department or agency	31	41	13	10	5	0	0	72	15	1521
2019	11 to 20 years in current department or agency	32	40	12	10	6	0	0	72	16	1585
2019	More than 20 years in current department or agency	34	42	10	9	5	0	1	77	13	300
2018	Less than 3 years in current department or agency	37	39	12	7	4	1	0	77	11	1282
2018	3 to 10 years in current department or agency	26	41	14	12	7	0	0	68	18	1473
2018	11 to 20 years in current department or agency	30	40	14	11	5	0	0	70	16	1232
2018	More than 20 years in current department or agency	35	41	11	9	4	0	0	76	13	274
2017	Less than 3 years in current department or agency	37	40	11	6	5	1	0	77	11	1421
2017	3 to 10 years in current department or agency	29	41	11	12	7	0	0	70	19	2350
2017	11 to 20 years in current department or agency	30	40	11	11	8	0	0	70	19	1711
2017	More than 20 years in current department or agency	34	41	15	7	3	0	0	75	10	407
2014	Less than 3 years in current department or agency	27	41	13	10	8	0	1	68	18	965
2014	3 to 10 years in current department or agency	21	43	13	15	9	0	0	64	23	3607
2014	11 to 20 years in current department or agency	23	44	12	13	8	0	0	66	22	1538
2014	More than 20 years in current department or agency	23	46	10	13	7	0	0	70	20	444

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	34	13	8	4	0	1	74	12	1477
2019	3 to 10 years in current department or agency	35	35	17	9	4	0	0	70	13	1528
2019	11 to 20 years in current department or agency	35	37	15	7	6	0	0	72	13	1587
2019	More than 20 years in current department or agency	38	31	16	9	5	0	0	69	14	301
2018	Less than 3 years in current department or agency	41	35	13	6	4	1	0	77	10	1276
2018	3 to 10 years in current department or agency	32	34	15	12	7	0	0	66	19	1462
2018	11 to 20 years in current department or agency	34	32	17	12	5	0	0	66	17	1227
2018	More than 20 years in current department or agency	39	34	15	7	5	0	0	73	12	276
2017	Less than 3 years in current department or agency	42	33	12	9	4	0	0	75	13	1423
2017	3 to 10 years in current department or agency	33	35	14	11	7	0	0	68	18	2357
2017	11 to 20 years in current department or agency	33	35	14	10	7	0	0	68	18	1711
2017	More than 20 years in current department or agency	35	35	17	8	5	0	1	70	13	408
2014	Less than 3 years in current department or agency	34	34	14	9	7	1	1	69	16	965
2014	3 to 10 years in current department or agency	28	36	16	12	8	0	0	64	20	3608
2014	11 to 20 years in current department or agency	28	39	14	11	7	0	0	68	18	1536
2014	More than 20 years in current department or agency	30	35	13	14	7	0	0	66	21	444

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	40	11	8	2	0	0	78	11	1456
2019	3 to 10 years in current department or agency	31	42	14	9	4	0	1	73	13	1513
2019	11 to 20 years in current department or agency	33	39	14	9	4	0	1	73	13	1563
2019	More than 20 years in current department or agency	38	38	10	10	3	0	1	77	13	292
2018	Less than 3 years in current department or agency	40	37	12	6	4	1	1	78	10	1286
2018	3 to 10 years in current department or agency	28	38	15	13	6	0	0	66	19	1472
2018	11 to 20 years in current department or agency	33	35	17	10	5	0	0	68	15	1231
2018	More than 20 years in current department or agency	38	32	14	12	3	0	0	70	16	274
2017	Less than 3 years in current department or agency	44	34	11	8	3	0	1	78	11	1423
2017	3 to 10 years in current department or agency	30	37	14	11	6	0	0	68	18	2351
2017	11 to 20 years in current department or agency	30	38	14	11	7	1	0	68	18	1708
2017	More than 20 years in current department or agency	39	34	13	10	3	0	1	73	13	407
2014	Less than 3 years in current department or agency	34	38	12	9	6	1	0	73	15	965
2014	3 to 10 years in current department or agency	26	40	15	12	7	0	0	66	19	3602
2014	11 to 20 years in current department or agency	27	38	16	12	7	0	0	65	19	1538
2014	More than 20 years in current department or agency	30	37	15	11	7	0	0	67	18	443

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	37	9	7	2	82	9	1479
2019	3 to 10 years in current department or agency	40	41	11	5	2	81	8	1532
2019	11 to 20 years in current department or agency	43	39	11	5	2	81	7	1592
2019	More than 20 years in current department or agency	48	36	7	7	2	84	9	300
2018	Less than 3 years in current department or agency	46	38	9	4	3	84	7	1281
2018	3 to 10 years in current department or agency	35	45	10	6	4	80	10	1475
2018	11 to 20 years in current department or agency	40	41	12	6	3	80	8	1239
2018	More than 20 years in current department or agency	44	39	10	5	2	83	7	276
2017	Less than 3 years in current department or agency	46	36	10	4	4	82	8	1422
2017	3 to 10 years in current department or agency	38	40	12	6	4	78	10	2346
2017	11 to 20 years in current department or agency	38	42	11	5	4	80	9	1710
2017	More than 20 years in current department or agency	48	38	9	4	2	86	6	406
2014	Less than 3 years in current department or agency	43	36	10	6	4	80	10	965
2014	3 to 10 years in current department or agency	36	41	12	8	4	77	12	3605
2014	11 to 20 years in current department or agency	40	41	10	5	4	81	9	1537
2014	More than 20 years in current department or agency	44	39	10	5	2	83	7	442

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	33	14	6	4	0	0	76	9	1477
2019	3 to 10 years in current department or agency	34	33	19	9	5	0	0	67	15	1520
2019	11 to 20 years in current department or agency	31	36	18	9	5	0	1	68	14	1574
2019	More than 20 years in current department or agency	33	34	21	7	5	0	1	68	11	299
2018	Less than 3 years in current department or agency	49	30	11	5	4	0	1	80	9	1285
2018	3 to 10 years in current department or agency	32	34	19	8	6	0	0	66	15	1483
2018	11 to 20 years in current department or agency	31	34	20	10	5	0	1	65	15	1241
2018	More than 20 years in current department or agency	34	35	17	8	5	0	1	70	13	276
2017	Less than 3 years in current department or agency	42	35	12	6	4	0	1	77	10	1427
2017	3 to 10 years in current department or agency	32	38	16	8	5	0	0	71	13	2359
2017	11 to 20 years in current department or agency	32	36	18	9	5	0	1	68	14	1712
2017	More than 20 years in current department or agency	34	37	16	7	5	0	2	72	12	408
2014	Less than 3 years in current department or agency	37	35	16	6	4	1	1	73	10	965
2014	3 to 10 years in current department or agency	33	37	18	7	4	0	1	71	12	3605
2014	11 to 20 years in current department or agency	30	37	19	7	5	0	0	68	13	1538
2014	More than 20 years in current department or agency	28	33	21	10	7	0	1	62	17	442

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	21	34	24	11	1	1	36	30	1480
2019	3 to 10 years in current department or agency	11	23	38	20	7	0	1	27	35	1528
2019	11 to 20 years in current department or agency	10	26	39	17	7	0	1	24	36	1589
2019	More than 20 years in current department or agency	6	23	43	19	7	0	2	26	29	300
2018	Less than 3 years in current department or agency	6	17	33	22	15	3	4	40	25	1277
2018	3 to 10 years in current department or agency	11	27	36	19	6	0	1	25	39	1484
2018	11 to 20 years in current department or agency	11	26	39	17	5	0	1	23	38	1236
2018	More than 20 years in current department or agency	6	25	41	19	6	1	2	25	32	277
2017	Less than 3 years in current department or agency	7	20	32	24	12	1	4	38	28	1423
2017	3 to 10 years in current department or agency	12	24	38	16	7	1	3	24	37	2344
2017	11 to 20 years in current department or agency	12	27	38	14	6	1	2	20	40	1708
2017	More than 20 years in current department or agency	10	25	39	16	7	0	2	24	37	407
2014	Less than 3 years in current department or agency	8	23	36	19	10	1	3	30	33	963
2014	3 to 10 years in current department or agency	11	27	38	17	5	1	2	22	39	3594
2014	11 to 20 years in current department or agency	13	30	38	13	4	1	2	17	43	1530
2014	More than 20 years in current department or agency	11	32	40	10	5	1	1	15	44	443

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	13	24	29	21	3	3	53	21	1473
2019	3 to 10 years in current department or agency	9	17	31	28	12	2	1	41	27	1525
2019	11 to 20 years in current department or agency	8	17	33	26	13	1	2	40	26	1584
2019	More than 20 years in current department or agency	7	18	34	26	12	2	2	39	25	299
2018	Less than 3 years in current department or agency	5	11	21	27	26	5	5	59	18	1269
2018	3 to 10 years in current department or agency	11	17	33	26	10	2	1	38	29	1477
2018	11 to 20 years in current department or agency	9	19	33	26	11	1	2	37	29	1230
2018	More than 20 years in current department or agency	8	17	32	25	12	3	2	39	27	274
2017	Less than 3 years in current department or agency	7	13	24	27	20	3	5	51	22	1418
2017	3 to 10 years in current department or agency	12	19	31	22	11	2	4	35	32	2345
2017	11 to 20 years in current department or agency	12	20	31	21	10	3	3	33	34	1701
2017	More than 20 years in current department or agency	10	18	32	20	15	2	3	37	29	406
2014	Less than 3 years in current department or agency	10	19	26	22	15	5	3	40	32	961
2014	3 to 10 years in current department or agency	13	22	30	21	9	2	2	32	36	3589
2014	11 to 20 years in current department or agency	14	22	34	19	8	3	2	28	37	1532
2014	More than 20 years in current department or agency	14	24	33	17	8	2	2	27	39	440

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	16	21	29	19	12	2	2	32	38	1471
2019	3 to 10 years in current department or agency	20	26	30	14	7	1	2	21	48	1527
2019	11 to 20 years in current department or agency	20	27	30	13	7	1	1	21	49	1586
2019	More than 20 years in current department or agency	20	33	28	12	5	2	2	17	54	299
2018	Less than 3 years in current department or agency	12	20	26	19	14	3	5	36	36	1278
2018	3 to 10 years in current department or agency	21	27	30	14	5	1	1	20	49	1474
2018	11 to 20 years in current department or agency	22	27	30	13	5	1	2	19	51	1228
2018	More than 20 years in current department or agency	23	26	31	11	5	2	2	17	50	276
2017	Less than 3 years in current department or agency	14	20	27	19	11	3	5	33	38	1420
2017	3 to 10 years in current department or agency	22	26	29	12	6	2	3	19	51	2346
2017	11 to 20 years in current department or agency	24	28	28	11	6	1	2	17	54	1706
2017	More than 20 years in current department or agency	26	25	27	11	9	0	2	21	52	407
2014	Less than 3 years in current department or agency	21	24	26	14	8	4	4	24	48	962
2014	3 to 10 years in current department or agency	26	28	26	12	4	1	2	17	56	3588
2014	11 to 20 years in current department or agency	29	31	24	9	4	1	2	13	63	1533
2014	More than 20 years in current department or agency	34	27	24	8	4	1	3	12	64	441

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	13	29	28	20	1	2	50	20	1475
2019	3 to 10 years in current department or agency	10	19	35	24	10	1	1	35	30	1517
2019	11 to 20 years in current department or agency	11	19	38	21	9	1	1	31	31	1579
2019	More than 20 years in current department or agency	11	21	40	19	8	0	1	28	32	299
2018	Less than 3 years in current department or agency	6	12	23	28	25	2	4	57	19	1270
2018	3 to 10 years in current department or agency	11	20	34	24	8	0	1	33	32	1471
2018	11 to 20 years in current department or agency	12	21	39	20	6	0	1	27	33	1228
2018	More than 20 years in current department or agency	11	18	39	22	7	1	1	30	30	272
2017	Less than 3 years in current department or agency	7	12	24	31	19	2	4	53	21	1415
2017	3 to 10 years in current department or agency	11	17	34	24	10	1	4	35	29	2334
2017	11 to 20 years in current department or agency	13	21	37	19	7	1	2	27	35	1697
2017	More than 20 years in current department or agency	12	20	33	22	9	2	2	32	33	406
2014	Less than 3 years in current department or agency	7	14	30	29	15	2	3	46	23	961
2014	3 to 10 years in current department or agency	10	20	35	25	9	1	2	34	30	3586
2014	11 to 20 years in current department or agency	11	24	38	19	5	1	2	24	36	1531
2014	More than 20 years in current department or agency	16	23	36	17	6	0	2	24	39	443

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	17	25	25	19	2	3	46	27	1475
2019	3 to 10 years in current department or agency	15	24	28	21	10	1	2	31	40	1526
2019	11 to 20 years in current department or agency	17	25	32	17	8	0	1	25	42	1587
2019	More than 20 years in current department or agency	15	26	32	15	9	0	2	24	43	300
2018	Less than 3 years in current department or agency	8	15	23	24	20	5	6	49	25	1276
2018	3 to 10 years in current department or agency	18	25	30	18	7	1	1	25	44	1477
2018	11 to 20 years in current department or agency	19	28	31	15	4	1	2	20	48	1232
2018	More than 20 years in current department or agency	13	26	35	15	8	2	1	24	40	276
2017	Less than 3 years in current department or agency	12	15	24	23	18	4	5	45	29	1419
2017	3 to 10 years in current department or agency	20	24	27	16	7	2	4	25	47	2346
2017	11 to 20 years in current department or agency	21	28	28	14	5	1	3	19	52	1709
2017	More than 20 years in current department or agency	21	22	34	13	8	0	2	22	44	406
2014	Less than 3 years in current department or agency	17	19	26	17	14	3	4	33	39	960
2014	3 to 10 years in current department or agency	22	27	27	15	6	1	2	21	51	3596
2014	11 to 20 years in current department or agency	25	28	29	10	4	1	3	15	55	1536
2014	More than 20 years in current department or agency	28	27	29	10	5	1	1	15	56	440

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	16	25	24	20	3	4	47	26	1472
2019	3 to 10 years in current department or agency	12	18	30	24	12	1	2	37	32	1525
2019	11 to 20 years in current department or agency	11	18	33	25	11	1	2	37	29	1581
2019	More than 20 years in current department or agency	7	25	31	22	11	1	2	35	33	300
2018	Less than 3 years in current department or agency	7	11	21	23	23	8	6	54	21	1273
2018	3 to 10 years in current department or agency	13	21	30	23	10	2	2	34	35	1472
2018	11 to 20 years in current department or agency	12	22	29	24	9	1	3	35	35	1231
2018	More than 20 years in current department or agency	11	18	26	28	12	1	4	42	30	276
2017	Less than 3 years in current department or agency	11	14	25	22	16	6	7	43	28	1421
2017	3 to 10 years in current department or agency	14	20	30	20	10	2	4	33	36	2343
2017	11 to 20 years in current department or agency	13	19	31	21	11	1	4	34	34	1709
2017	More than 20 years in current department or agency	10	19	30	23	12	2	4	37	31	407
2014	Less than 3 years in current department or agency	12	18	22	22	15	6	5	42	34	964
2014	3 to 10 years in current department or agency	12	17	28	26	12	1	4	40	31	3586
2014	11 to 20 years in current department or agency	11	18	30	24	11	2	4	37	31	1534
2014	More than 20 years in current department or agency	13	18	28	24	11	1	5	38	33	443

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	12	18	31	20	13	3	3	34	33	1476
2019	3 to 10 years in current department or agency	16	24	31	18	7	2	1	26	42	1522
2019	11 to 20 years in current department or agency	15	25	34	16	7	1	1	24	41	1584
2019	More than 20 years in current department or agency	17	27	35	11	6	1	3	18	45	297
2018	Less than 3 years in current department or agency	10	16	27	20	16	5	5	41	29	1281
2018	3 to 10 years in current department or agency	17	26	32	16	6	2	2	23	44	1481
2018	11 to 20 years in current department or agency	18	25	36	12	6	2	2	18	44	1229
2018	More than 20 years in current department or agency	17	27	38	10	5	2	2	15	46	277
2017	Less than 3 years in current department or agency	12	17	32	18	12	4	5	34	31	1420
2017	3 to 10 years in current department or agency	17	23	33	14	6	2	4	21	43	2347
2017	11 to 20 years in current department or agency	19	25	34	12	5	2	3	18	46	1710
2017	More than 20 years in current department or agency	22	28	29	9	8	1	3	17	52	406
2014	Less than 3 years in current department or agency	17	22	28	15	9	4	5	27	43	962
2014	3 to 10 years in current department or agency	21	25	30	14	6	1	3	20	48	3595
2014	11 to 20 years in current department or agency	22	29	30	10	5	2	3	16	53	1532
2014	More than 20 years in current department or agency	28	25	28	9	4	2	3	14	56	441

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	18	36	21	16	1	2	38	26	1477
2019	3 to 10 years in current department or agency	9	19	37	23	10	1	1	33	29	1527
2019	11 to 20 years in current department or agency	10	21	37	23	8	0	1	31	31	1586
2019	More than 20 years in current department or agency	10	19	43	18	8	1	1	27	29	300

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	14	5	4	3	0	1	88	7	1475
2019	3 to 10 years in current department or agency	68	16	7	5	3	0	1	85	8	1532
2019	11 to 20 years in current department or agency	66	17	7	5	4	0	1	84	9	1588
2019	More than 20 years in current department or agency	72	11	4	6	4	1	2	86	10	300
2017	Less than 3 years in current department or agency	74	12	5	4	2	0	3	89	6	1424
2017	3 to 10 years in current department or agency	69	16	5	4	3	0	3	87	7	2360
2017	11 to 20 years in current department or agency	66	15	7	5	3	1	3	85	8	1713
2017	More than 20 years in current department or agency	69	14	5	6	4	0	2	84	11	406
2014	Less than 3 years in current department or agency	74	12	5	4	2	1	3	89	6	965
2014	3 to 10 years in current department or agency	71	14	5	4	3	0	3	87	8	3606
2014	11 to 20 years in current department or agency	70	16	4	4	3	0	3	88	7	1537
2014	More than 20 years in current department or agency	70	13	6	4	3	0	4	86	7	441

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	28	14	9	5	6	5	69	16	1476
2019	3 to 10 years in current department or agency	29	28	16	10	7	5	4	63	19	1531
2019	11 to 20 years in current department or agency	29	31	16	10	6	5	4	65	18	1587
2019	More than 20 years in current department or agency	33	26	17	9	8	4	2	64	18	300
2018	Less than 3 years in current department or agency	29	29	14	5	4	11	8	72	10	1276
2018	3 to 10 years in current department or agency	20	31	19	11	8	6	4	57	22	1479
2018	11 to 20 years in current department or agency	25	31	17	11	8	5	4	62	20	1236
2018	More than 20 years in current department or agency	30	30	19	7	6	5	3	66	14	277
2017	Less than 3 years in current department or agency	33	26	11	9	6	8	7	69	18	1427
2017	3 to 10 years in current department or agency	24	32	15	11	10	5	3	60	23	2358
2017	11 to 20 years in current department or agency	23	33	17	11	9	4	3	60	22	1712
2017	More than 20 years in current department or agency	29	32	14	12	9	2	1	63	22	405
2014	Less than 3 years in current department or agency	34	27	12	7	8	7	5	69	17	964
2014	3 to 10 years in current department or agency	26	31	14	12	9	4	3	62	23	3604
2014	11 to 20 years in current department or agency	30	32	14	10	9	3	3	65	20	1537
2014	More than 20 years in current department or agency	31	37	12	9	7	2	2	71	16	444

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	28	7	9	4	1	0	80	13	1477
2019	3 to 10 years in current department or agency	45	28	10	10	6	1	0	74	16	1528
2019	11 to 20 years in current department or agency	46	28	9	9	7	1	0	75	16	1585
2019	More than 20 years in current department or agency	49	24	10	9	6	1	1	74	16	299
2018	Less than 3 years in current department or agency	56	27	6	6	4	1	0	84	10	1278
2018	3 to 10 years in current department or agency	37	32	9	12	8	1	0	70	20	1474
2018	11 to 20 years in current department or agency	42	30	10	9	8	0	0	73	17	1232
2018	More than 20 years in current department or agency	48	31	5	9	4	2	0	80	14	276
2017	Less than 3 years in current department or agency	54	25	8	7	5	1	0	80	12	1426
2017	3 to 10 years in current department or agency	39	30	10	11	9	1	0	71	20	2360
2017	11 to 20 years in current department or agency	40	31	9	10	9	1	0	71	19	1712
2017	More than 20 years in current department or agency	47	26	8	10	8	0	0	74	18	406
2014	Less than 3 years in current department or agency	47	26	9	9	7	1	0	75	16	965
2014	3 to 10 years in current department or agency	40	30	10	12	8	1	0	70	20	3605
2014	11 to 20 years in current department or agency	41	31	8	10	8	1	0	73	19	1535
2014	More than 20 years in current department or agency	49	29	7	8	6	1	0	79	14	444

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	29	5	7	3	85	10	1476
2019	3 to 10 years in current department or agency	50	33	7	8	3	83	11	1525
2019	11 to 20 years in current department or agency	52	32	6	6	3	84	9	1585
2019	More than 20 years in current department or agency	56	28	5	7	3	85	10	298
2018	Less than 3 years in current department or agency	65	25	5	3	2	90	6	1276
2018	3 to 10 years in current department or agency	44	36	9	7	3	80	11	1475
2018	11 to 20 years in current department or agency	46	35	8	7	3	81	11	1235
2018	More than 20 years in current department or agency	56	32	5	5	2	88	7	275
2017	Less than 3 years in current department or agency	56	30	5	7	3	86	10	1424
2017	3 to 10 years in current department or agency	41	38	9	9	4	79	13	2355
2017	11 to 20 years in current department or agency	42	37	8	7	5	80	12	1713
2017	More than 20 years in current department or agency	41	40	8	6	4	81	10	408
2014	Less than 3 years in current department or agency	50	32	7	7	3	82	11	963
2014	3 to 10 years in current department or agency	40	39	9	8	4	79	12	3604
2014	11 to 20 years in current department or agency	41	40	8	8	3	81	11	1537
2014	More than 20 years in current department or agency	44	40	5	8	3	84	10	444

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	36	8	4	2	1	86	6	1479
2019	3 to 10 years in current department or agency	44	36	12	6	2	1	81	8	1530
2019	11 to 20 years in current department or agency	47	34	11	5	2	1	82	7	1583
2019	More than 20 years in current department or agency	49	28	11	5	4	2	78	10	299
2018	Less than 3 years in current department or agency	52	34	8	3	1	1	87	5	1277
2018	3 to 10 years in current department or agency	40	38	11	6	4	1	79	10	1477
2018	11 to 20 years in current department or agency	40	39	11	5	3	1	81	8	1235
2018	More than 20 years in current department or agency	44	38	9	4	3	2	84	7	277

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	13	4	3	1	3	79	8	1479
2019	3 to 10 years in current department or agency	51	28	11	5	3	1	2	81	8	1532
2019	11 to 20 years in current department or agency	53	25	12	4	3	1	3	80	7	1586
2019	More than 20 years in current department or agency	51	23	15	3	3	1	5	78	6	300

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	10	6	4	1	1	80	11	1479
2019	3 to 10 years in current department or agency	45	31	11	8	5	0	0	76	13	1532
2019	11 to 20 years in current department or agency	45	32	11	6	5	1	0	78	11	1588
2019	More than 20 years in current department or agency	47	30	10	7	5	0	0	78	12	298
2018	Less than 3 years in current department or agency	47	33	9	5	3	1	2	82	8	1278
2018	3 to 10 years in current department or agency	39	35	12	9	5	0	1	74	14	1466
2018	11 to 20 years in current department or agency	41	35	11	8	4	1	0	76	13	1234
2018	More than 20 years in current department or agency	48	30	9	9	4	0	0	78	14	271
2017	Less than 3 years in current department or agency	48	28	10	7	5	1	1	78	11	1426
2017	3 to 10 years in current department or agency	42	33	11	8	6	0	0	76	13	2361
2017	11 to 20 years in current department or agency	41	33	11	7	7	1	0	75	14	1713
2017	More than 20 years in current department or agency	46	31	11	7	6	0	0	77	12	407
2014	Less than 3 years in current department or agency	46	31	9	7	5	1	1	79	12	965
2014	3 to 10 years in current department or agency	38	34	12	9	6	1	0	73	15	3607
2014	11 to 20 years in current department or agency	40	36	10	8	5	1	1	77	14	1536
2014	More than 20 years in current department or agency	44	32	9	10	4	0	0	76	15	444

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	24	9	5	4	2	1	82	9	1475
2019	3 to 10 years in current department or agency	51	26	11	6	4	1	0	78	11	1531
2019	11 to 20 years in current department or agency	52	26	11	6	4	1	1	79	10	1591
2019	More than 20 years in current department or agency	54	24	11	5	4	1	1	80	10	301
2018	Less than 3 years in current department or agency	56	27	8	3	2	3	0	86	5	1275
2018	3 to 10 years in current department or agency	44	31	12	7	5	1	0	77	11	1464
2018	11 to 20 years in current department or agency	48	28	12	6	5	1	0	77	11	1233
2018	More than 20 years in current department or agency	54	23	13	5	3	1	0	78	8	270
2017	Less than 3 years in current department or agency	54	26	9	5	3	2	1	83	8	1427
2017	3 to 10 years in current department or agency	47	29	10	7	5	1	1	77	13	2357
2017	11 to 20 years in current department or agency	46	28	12	7	5	2	0	75	12	1713
2017	More than 20 years in current department or agency	47	29	13	7	4	1	0	76	11	406
2014	Less than 3 years in current department or agency	53	26	10	4	4	2	1	81	9	965
2014	3 to 10 years in current department or agency	43	30	12	8	5	1	0	74	13	3607
2014	11 to 20 years in current department or agency	42	31	13	6	6	1	1	74	13	1535
2014	More than 20 years in current department or agency	47	31	7	7	6	2	0	80	13	444

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	29	9	7	3	1	1	81	10	1474
2019	3 to 10 years in current department or agency	47	29	10	9	4	0	0	77	13	1526
2019	11 to 20 years in current department or agency	48	30	9	8	5	1	0	79	13	1582
2019	More than 20 years in current department or agency	51	27	9	9	3	1	0	79	12	300
2018	Less than 3 years in current department or agency	53	30	7	6	3	1	1	85	8	1268
2018	3 to 10 years in current department or agency	44	32	10	8	4	1	0	77	13	1459
2018	11 to 20 years in current department or agency	45	31	10	8	5	1	0	77	13	1231
2018	More than 20 years in current department or agency	52	25	13	7	3	0	0	77	10	270
2017	Less than 3 years in current department or agency	50	31	7	6	4	1	1	83	10	1424
2017	3 to 10 years in current department or agency	44	32	9	9	5	1	0	76	15	2361
2017	11 to 20 years in current department or agency	44	31	8	9	6	1	1	75	16	1714
2017	More than 20 years in current department or agency	44	33	10	7	5	0	0	78	12	406
2014	Less than 3 years in current department or agency	47	31	9	6	5	1	1	80	11	965
2014	3 to 10 years in current department or agency	41	33	10	10	6	1	0	74	16	3603
2014	11 to 20 years in current department or agency	40	35	9	9	6	0	0	76	15	1537
2014	More than 20 years in current department or agency	43	33	7	8	7	1	0	78	15	444

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	9	3	2	1	0	2	94	3	1468
2019	3 to 10 years in current department or agency	80	11	4	2	1	0	1	93	4	1523
2019	11 to 20 years in current department or agency	78	12	4	2	2	1	2	92	4	1583
2019	More than 20 years in current department or agency	79	11	4	2	1	1	1	92	4	297
2017	Less than 3 years in current department or agency	82	9	3	2	2	0	2	93	4	1424
2017	3 to 10 years in current department or agency	78	13	4	2	2	0	2	93	3	2356
2017	11 to 20 years in current department or agency	76	12	4	2	2	0	3	91	4	1712
2017	More than 20 years in current department or agency	76	14	5	2	2	0	1	91	4	407
2014	Less than 3 years in current department or agency	81	10	3	1	2	0	2	94	3	965
2014	3 to 10 years in current department or agency	78	12	4	2	2	0	2	92	5	3604
2014	11 to 20 years in current department or agency	76	13	4	2	2	0	3	92	4	1536
2014	More than 20 years in current department or agency	77	11	5	2	2	0	3	91	4	444

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	19	6	5	4	2	3	84	10	1476
2019	3 to 10 years in current department or agency	62	20	7	5	4	1	2	85	9	1532
2019	11 to 20 years in current department or agency	63	20	7	4	3	1	2	86	7	1588
2019	More than 20 years in current department or agency	67	15	9	3	3	1	2	84	6	301
2017	Less than 3 years in current department or agency	53	21	7	4	4	6	5	83	9	1423
2017	3 to 10 years in current department or agency	49	25	8	6	6	3	3	79	12	2354
2017	11 to 20 years in current department or agency	50	26	8	5	6	3	3	79	12	1711
2017	More than 20 years in current department or agency	53	25	9	3	3	4	4	84	6	404
2014	Less than 3 years in current department or agency	50	17	10	6	6	4	7	75	14	965
2014	3 to 10 years in current department or agency	49	23	8	6	7	3	3	77	14	3607
2014	11 to 20 years in current department or agency	49	26	7	5	6	3	3	80	12	1536
2014	More than 20 years in current department or agency	52	24	7	3	4	3	7	84	8	444

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	21	7	3	3	1	1	88	5	1480
2019	3 to 10 years in current department or agency	62	21	8	3	4	1	0	85	7	1534
2019	11 to 20 years in current department or agency	63	20	9	3	3	1	0	83	7	1592
2019	More than 20 years in current department or agency	63	19	9	5	4	0	0	82	10	301
2018	Less than 3 years in current department or agency	67	21	6	2	3	1	0	89	5	1271
2018	3 to 10 years in current department or agency	55	23	11	5	5	1	1	80	9	1467
2018	11 to 20 years in current department or agency	56	23	11	4	5	1	0	80	9	1231
2018	More than 20 years in current department or agency	60	21	9	3	5	2	0	82	9	271
2017	Less than 3 years in current department or agency	62	22	8	3	4	2	0	86	6	1426
2017	3 to 10 years in current department or agency	56	23	10	4	5	2	0	80	10	2357
2017	11 to 20 years in current department or agency	53	25	10	4	5	2	0	80	9	1715
2017	More than 20 years in current department or agency	53	24	14	3	6	0	0	77	9	404

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	7	6	3	0	83	10	1481
2019	3 to 10 years in current department or agency	53	27	9	7	4	0	80	11	1531
2019	11 to 20 years in current department or agency	55	26	8	6	4	1	82	10	1589
2019	More than 20 years in current department or agency	57	25	9	6	3	0	82	9	301
2018	Less than 3 years in current department or agency	59	25	7	5	3	1	85	8	1277
2018	3 to 10 years in current department or agency	48	28	11	8	5	0	76	13	1469
2018	11 to 20 years in current department or agency	49	27	11	7	5	0	76	12	1235
2018	More than 20 years in current department or agency	53	25	12	5	4	0	78	9	272
2017	Less than 3 years in current department or agency	57	24	8	6	4	1	82	10	1426
2017	3 to 10 years in current department or agency	52	26	9	7	6	0	78	13	2353
2017	11 to 20 years in current department or agency	49	25	12	7	6	1	75	13	1711
2017	More than 20 years in current department or agency	52	27	8	7	6	0	79	12	405
2014	Less than 3 years in current department or agency	54	26	8	6	5	1	81	11	965
2014	3 to 10 years in current department or agency	46	29	11	8	6	0	75	14	3601
2014	11 to 20 years in current department or agency	48	28	10	8	6	0	76	14	1536
2014	More than 20 years in current department or agency	51	27	10	5	5	0	79	10	444

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	46	12	13	2	2	2	72	16	229
2019	3 to 10 years in current department or agency	25	49	13	8	3	1	1	75	11	382
2019	11 to 20 years in current department or agency	26	48	10	9	4	1	1	76	13	519
2019	More than 20 years in current department or agency	29	46	12	8	3	0	2	76	11	125

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	33	11	5	3	5	0	80	9	1478
2019	3 to 10 years in current department or agency	28	34	16	11	4	7	0	67	16	1531
2019	11 to 20 years in current department or agency	27	32	18	10	6	7	0	64	17	1587
2019	More than 20 years in current department or agency	24	35	16	10	6	7	1	65	18	298
2018	Less than 3 years in current department or agency	47	27	9	5	3	9	1	82	8	1282
2018	3 to 10 years in current department or agency	23	33	19	11	7	8	0	61	19	1482
2018	11 to 20 years in current department or agency	26	30	19	10	7	8	0	62	18	1241
2018	More than 20 years in current department or agency	25	30	23	9	5	8	0	60	15	276
2017	Less than 3 years in current department or agency	41	28	10	6	3	11	1	78	10	1427
2017	3 to 10 years in current department or agency	22	34	16	11	7	9	1	62	21	2360
2017	11 to 20 years in current department or agency	22	32	19	11	9	8	0	58	21	1715
2017	More than 20 years in current department or agency	23	34	17	11	9	6	0	61	21	407
2014	Less than 3 years in current department or agency	32	29	15	7	5	12	0	70	13	963
2014	3 to 10 years in current department or agency	22	34	18	10	7	9	0	62	19	3604
2014	11 to 20 years in current department or agency	21	32	20	12	6	9	0	59	19	1537
2014	More than 20 years in current department or agency	20	32	20	11	5	11	0	59	18	443

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	32	13	8	4	3	0	74	13	1473
2019	3 to 10 years in current department or agency	24	35	20	13	6	2	0	60	20	1529
2019	11 to 20 years in current department or agency	23	35	19	13	7	2	0	60	20	1582
2019	More than 20 years in current department or agency	20	36	20	11	9	3	1	58	21	297
2018	Less than 3 years in current department or agency	44	30	10	6	3	5	1	79	10	1278
2018	3 to 10 years in current department or agency	20	34	20	15	9	2	0	55	25	1480
2018	11 to 20 years in current department or agency	22	32	20	15	9	2	0	55	25	1235
2018	More than 20 years in current department or agency	21	34	22	15	6	2	0	56	22	276
2017	Less than 3 years in current department or agency	38	31	14	7	5	5	0	73	12	1425
2017	3 to 10 years in current department or agency	19	33	19	15	10	3	1	54	26	2357
2017	11 to 20 years in current department or agency	18	33	19	15	12	3	0	52	28	1713
2017	More than 20 years in current department or agency	20	36	18	14	10	2	0	56	25	408
2014	Less than 3 years in current department or agency	30	32	16	10	7	5	1	66	17	960
2014	3 to 10 years in current department or agency	18	32	21	15	10	3	0	52	26	3601
2014	11 to 20 years in current department or agency	18	30	23	16	10	3	0	50	26	1537
2014	More than 20 years in current department or agency	16	33	23	15	10	3	1	51	25	443

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	31	17	13	5	6	0	63	19	1474
2019	3 to 10 years in current department or agency	17	32	21	16	9	5	0	52	27	1525
2019	11 to 20 years in current department or agency	16	32	23	17	8	5	0	50	26	1581
2019	More than 20 years in current department or agency	14	33	24	14	7	7	1	51	23	297
2018	Less than 3 years in current department or agency	32	29	14	9	4	10	1	69	15	1277
2018	3 to 10 years in current department or agency	12	31	23	18	10	5	0	46	30	1478
2018	11 to 20 years in current department or agency	15	30	21	19	10	5	0	48	30	1235
2018	More than 20 years in current department or agency	14	30	25	16	7	8	1	48	25	275
2017	Less than 3 years in current department or agency	27	31	15	12	5	9	1	64	20	1424
2017	3 to 10 years in current department or agency	13	28	21	19	12	6	0	45	33	2360
2017	11 to 20 years in current department or agency	11	29	24	17	12	6	0	43	31	1711
2017	More than 20 years in current department or agency	16	30	21	17	10	5	0	49	29	407
2014	Less than 3 years in current department or agency	22	28	17	14	8	10	1	55	25	962
2014	3 to 10 years in current department or agency	12	28	22	20	11	6	0	43	33	3605
2014	11 to 20 years in current department or agency	11	29	26	18	11	5	0	42	31	1537
2014	More than 20 years in current department or agency	12	27	22	20	12	7	0	42	34	443

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	31	17	15	8	3	0	58	24	1477
2019	3 to 10 years in current department or agency	16	32	21	19	10	2	0	49	30	1531
2019	11 to 20 years in current department or agency	15	33	20	19	11	2	0	49	31	1584
2019	More than 20 years in current department or agency	15	40	15	19	6	4	1	58	26	298
2018	Less than 3 years in current department or agency	30	30	14	14	5	6	1	65	20	1280
2018	3 to 10 years in current department or agency	11	32	19	21	15	3	0	44	37	1482
2018	11 to 20 years in current department or agency	14	33	18	21	12	3	0	48	34	1241
2018	More than 20 years in current department or agency	16	33	21	19	8	3	0	51	27	275
2017	Less than 3 years in current department or agency	26	32	15	13	8	5	0	61	23	1427
2017	3 to 10 years in current department or agency	14	29	19	19	14	4	0	45	35	2357
2017	11 to 20 years in current department or agency	12	32	19	19	15	4	0	45	35	1716
2017	More than 20 years in current department or agency	17	35	16	19	11	2	0	53	30	406
2014	Less than 3 years in current department or agency	22	32	17	13	11	5	0	57	25	961
2014	3 to 10 years in current department or agency	13	30	19	21	14	3	0	44	36	3602
2014	11 to 20 years in current department or agency	12	31	20	21	13	3	0	44	35	1536
2014	More than 20 years in current department or agency	14	32	19	21	9	4	0	48	32	444

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	23	14	5	1	7	1	78	7	1481
2019	3 to 10 years in current department or agency	46	28	15	4	2	5	1	79	6	1531
2019	11 to 20 years in current department or agency	46	29	13	4	2	5	1	80	7	1594
2019	More than 20 years in current department or agency	50	23	12	3	2	8	1	81	5	300

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	41	14	8	2	2	0	75	10	1478
2019	3 to 10 years in current department or agency	24	43	21	9	3	1	0	67	12	1529
2019	11 to 20 years in current department or agency	25	45	18	8	3	1	0	70	11	1593
2019	More than 20 years in current department or agency	25	48	15	6	2	3	1	76	8	301
2018	Less than 3 years in current department or agency	35	42	12	7	3	1	0	79	10	1275
2018	3 to 10 years in current department or agency	21	42	21	11	4	1	0	64	15	1478
2018	11 to 20 years in current department or agency	23	43	21	9	3	1	0	67	13	1233
2018	More than 20 years in current department or agency	28	44	18	7	1	2	0	74	8	274
2017	Less than 3 years in current department or agency	35	40	14	7	3	2	0	76	9	1426
2017	3 to 10 years in current department or agency	22	42	17	11	6	2	0	66	17	2353
2017	11 to 20 years in current department or agency	24	42	19	9	5	1	0	66	15	1712
2017	More than 20 years in current department or agency	28	41	16	10	3	2	0	71	13	408
2014	Less than 3 years in current department or agency	28	41	15	7	4	4	0	72	12	964
2014	3 to 10 years in current department or agency	22	41	20	10	5	2	0	65	15	3607
2014	11 to 20 years in current department or agency	22	42	19	10	4	2	0	66	14	1537
2014	More than 20 years in current department or agency	21	45	17	9	5	3	0	68	15	443

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	36	18	15	5	4	60	21	1473
2019	3 to 10 years in current department or agency	11	34	26	20	7	2	47	27	1522
2019	11 to 20 years in current department or agency	12	34	25	18	7	3	48	26	1586
2019	More than 20 years in current department or agency	12	37	23	20	5	3	51	25	297

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	35	14	9	4	4	1	72	14	1475
2019	3 to 10 years in current department or agency	28	38	17	10	4	2	1	68	14	1527
2019	11 to 20 years in current department or agency	30	39	13	10	4	2	1	71	15	1589
2019	More than 20 years in current department or agency	35	35	12	9	5	4	1	73	14	299
2018	Less than 3 years in current department or agency	33	35	11	8	4	6	3	75	14	1277
2018	3 to 10 years in current department or agency	26	41	14	10	5	2	1	70	15	1480
2018	11 to 20 years in current department or agency	32	39	14	8	4	2	1	73	13	1235
2018	More than 20 years in current department or agency	34	36	14	7	2	4	2	74	10	275
2017	Less than 3 years in current department or agency	38	32	12	9	4	5	1	74	14	1420
2017	3 to 10 years in current department or agency	33	37	12	8	5	3	1	74	14	2357
2017	11 to 20 years in current department or agency	33	39	11	8	6	2	1	75	14	1714
2017	More than 20 years in current department or agency	37	42	10	5	4	3	0	81	9	407
2014	Less than 3 years in current department or agency	38	36	10	7	4	4	1	77	12	964
2014	3 to 10 years in current department or agency	31	38	12	9	5	4	1	73	15	3607
2014	11 to 20 years in current department or agency	33	39	11	7	4	3	1	76	12	1538
2014	More than 20 years in current department or agency	37	41	10	7	2	4	0	81	9	443

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	35	19	7	2	3	0	71	10	1477
2019	3 to 10 years in current department or agency	27	39	20	9	3	2	0	67	12	1528
2019	11 to 20 years in current department or agency	28	41	18	7	3	2	0	71	11	1583
2019	More than 20 years in current department or agency	34	32	19	8	4	3	0	68	12	300
2018	Less than 3 years in current department or agency	40	36	14	3	3	3	1	79	7	1275
2018	3 to 10 years in current department or agency	24	41	21	7	5	1	0	67	12	1475
2018	11 to 20 years in current department or agency	29	40	19	7	4	0	0	70	11	1233
2018	More than 20 years in current department or agency	35	39	16	5	2	2	0	76	8	271

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	22	21	11	9	13	3	50	24	1473
2019	3 to 10 years in current department or agency	14	22	21	17	13	11	3	41	35	1525
2019	11 to 20 years in current department or agency	15	22	20	16	15	9	2	43	35	1589
2019	More than 20 years in current department or agency	20	17	20	16	14	10	3	42	35	299
2018	Less than 3 years in current department or agency	24	23	16	7	7	16	6	61	19	1276
2018	3 to 10 years in current department or agency	13	21	21	18	16	9	2	38	38	1478
2018	11 to 20 years in current department or agency	13	23	22	16	15	8	2	41	35	1232
2018	More than 20 years in current department or agency	16	24	18	17	12	9	3	46	33	275
2017	Less than 3 years in current department or agency	22	21	17	11	10	15	4	53	26	1425
2017	3 to 10 years in current department or agency	15	22	18	16	18	10	2	42	38	2353
2017	11 to 20 years in current department or agency	14	21	17	16	19	10	3	40	40	1712
2017	More than 20 years in current department or agency	16	24	18	17	16	7	2	44	36	407
2014	Less than 3 years in current department or agency	16	19	20	12	13	15	4	43	32	964
2014	3 to 10 years in current department or agency	12	19	19	17	20	10	2	36	43	3606
2014	11 to 20 years in current department or agency	14	20	17	19	19	9	2	38	43	1537
2014	More than 20 years in current department or agency	18	23	17	16	15	10	1	46	35	443

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	32	19	13	7	4	0	60	20	1478
2019	3 to 10 years in current department or agency	19	33	17	18	11	1	0	53	29	1529
2019	11 to 20 years in current department or agency	17	33	21	17	11	2	0	51	28	1588
2019	More than 20 years in current department or agency	23	29	23	12	9	3	1	54	23	300
2018	Less than 3 years in current department or agency	33	34	14	8	4	6	1	72	13	1280
2018	3 to 10 years in current department or agency	17	31	17	19	14	2	0	48	34	1474
2018	11 to 20 years in current department or agency	16	31	22	17	13	1	0	48	30	1231
2018	More than 20 years in current department or agency	20	40	19	10	8	2	0	61	19	275
2017	Less than 3 years in current department or agency	34	31	13	9	6	6	1	69	16	1424
2017	3 to 10 years in current department or agency	19	32	16	18	13	2	0	52	32	2354
2017	11 to 20 years in current department or agency	18	33	17	18	13	1	0	52	31	1710
2017	More than 20 years in current department or agency	23	36	15	15	10	1	0	60	25	408
2014	Less than 3 years in current department or agency	24	28	18	12	9	6	2	57	23	964
2014	3 to 10 years in current department or agency	15	28	18	21	17	2	0	44	38	3607
2014	11 to 20 years in current department or agency	15	32	18	19	14	1	0	48	33	1535
2014	More than 20 years in current department or agency	20	33	19	17	10	1	0	53	27	444

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	30	15	14	11	4	1	58	26	1478
2019	3 to 10 years in current department or agency	19	26	16	16	20	2	1	46	38	1532
2019	11 to 20 years in current department or agency	15	27	17	18	20	1	1	43	39	1594
2019	More than 20 years in current department or agency	17	25	19	13	20	2	4	44	35	299
2018	Less than 3 years in current department or agency	25	33	15	9	8	6	3	64	19	1272
2018	3 to 10 years in current department or agency	15	27	15	19	22	2	1	43	42	1476
2018	11 to 20 years in current department or agency	15	27	17	18	20	1	1	43	39	1235
2018	More than 20 years in current department or agency	13	28	16	17	20	1	5	44	40	276
2017	Less than 3 years in current department or agency	28	27	15	11	10	7	3	60	23	1422
2017	3 to 10 years in current department or agency	17	24	14	20	24	2	1	41	45	2358
2017	11 to 20 years in current department or agency	14	24	16	18	23	2	2	40	44	1707
2017	More than 20 years in current department or agency	16	26	16	16	23	1	3	43	40	407
2014	Less than 3 years in current department or agency	19	23	14	15	17	7	5	47	36	963
2014	3 to 10 years in current department or agency	12	22	14	22	27	2	2	35	51	3606
2014	11 to 20 years in current department or agency	12	23	16	19	26	1	2	36	47	1537
2014	More than 20 years in current department or agency	12	22	20	17	22	2	5	37	42	443

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	24	13	3	3	1	3	80	6	1477
2019	3 to 10 years in current department or agency	46	27	14	5	4	0	3	75	10	1529
2019	11 to 20 years in current department or agency	45	27	15	7	4	1	3	73	11	1589
2019	More than 20 years in current department or agency	52	26	8	3	2	1	8	85	6	300

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	15	12	6	8	1	10	71	15	1475
2019	3 to 10 years in current department or agency	51	12	11	7	9	1	9	69	19	1532
2019	11 to 20 years in current department or agency	49	14	9	6	10	1	11	71	18	1587
2019	More than 20 years in current department or agency	51	10	8	5	6	2	18	76	14	300

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	26	17	6	3	1	2	73	10	1476
2019	3 to 10 years in current department or agency	40	27	18	7	5	1	2	69	12	1531
2019	11 to 20 years in current department or agency	43	26	16	7	5	1	2	71	12	1586
2019	More than 20 years in current department or agency	49	25	12	4	2	1	7	80	7	298

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	21	18	7	6	3	4	67	14	1473
2019	3 to 10 years in current department or agency	36	22	19	10	7	3	3	62	18	1524
2019	11 to 20 years in current department or agency	39	22	16	10	7	3	4	65	18	1585
2019	More than 20 years in current department or agency	47	20	10	7	4	3	9	77	12	294

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	14	10	6	5	2	5	77	12	1472
2019	3 to 10 years in current department or agency	46	16	13	8	9	3	6	67	18	1522
2019	11 to 20 years in current department or agency	45	16	12	8	9	3	6	68	19	1584
2019	More than 20 years in current department or agency	47	15	9	7	8	6	7	71	18	299

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	15	6	3	1	1	3	89	4	1474
2019	3 to 10 years in current department or agency	68	14	7	2	2	2	4	87	5	1521
2019	11 to 20 years in current department or agency	67	15	8	3	2	2	4	87	5	1586
2019	More than 20 years in current department or agency	67	12	6	2	2	2	9	89	4	296

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	8	4	1	2	3	4	93	3	1472
2019	3 to 10 years in current department or agency	72	9	6	2	3	5	3	88	5	1529
2019	11 to 20 years in current department or agency	71	10	5	3	4	4	4	87	8	1585
2019	More than 20 years in current department or agency	71	8	4	2	4	5	6	89	7	298

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	6	3	1	1	1	8	95	2	1477
2019	3 to 10 years in current department or agency	77	7	3	1	2	2	8	93	3	1530
2019	11 to 20 years in current department or agency	76	8	3	1	2	2	9	94	3	1584
2019	More than 20 years in current department or agency	73	7	2	1	1	1	14	95	2	298

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	43	17	8	3	3	0	71	12	1476
2019	3 to 10 years in current department or agency	18	41	22	10	4	4	0	62	15	1530
2019	11 to 20 years in current department or agency	17	43	20	10	4	5	1	64	15	1590
2019	More than 20 years in current department or agency	21	40	20	11	3	5	1	64	15	300
2018	Less than 3 years in current department or agency	29	40	18	5	3	4	1	72	9	1275
2018	3 to 10 years in current department or agency	18	36	24	11	7	4	0	56	19	1479
2018	11 to 20 years in current department or agency	18	36	24	12	6	3	0	56	19	1238
2018	More than 20 years in current department or agency	21	36	25	7	5	5	1	60	13	275
2017	Less than 3 years in current department or agency	29	36	17	9	4	5	1	69	13	1422
2017	3 to 10 years in current department or agency	18	35	21	13	8	4	1	56	22	2355
2017	11 to 20 years in current department or agency	17	35	22	13	8	5	0	55	22	1715
2017	More than 20 years in current department or agency	17	39	21	11	5	6	0	60	18	406

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	37	11	4	2	2	83	6	1470
2019	3 to 10 years in current department or agency	34	40	14	7	3	2	76	10	1526
2019	11 to 20 years in current department or agency	33	41	15	6	3	2	76	9	1585
2019	More than 20 years in current department or agency	37	37	15	6	2	3	76	9	300
2018	Less than 3 years in current department or agency	56	31	7	3	1	2	89	4	1276
2018	3 to 10 years in current department or agency	37	41	12	6	3	1	79	9	1474
2018	11 to 20 years in current department or agency	39	40	11	6	3	1	80	9	1242
2018	More than 20 years in current department or agency	47	36	10	4	1	2	84	6	277
2017	Less than 3 years in current department or agency	51	35	8	3	2	2	87	5	1424
2017	3 to 10 years in current department or agency	37	40	11	7	3	2	78	10	2359
2017	11 to 20 years in current department or agency	33	42	12	6	4	2	78	10	1712
2017	More than 20 years in current department or agency	42	42	9	3	2	1	85	6	408
2014	Less than 3 years in current department or agency	49	34	8	4	3	2	85	7	963
2014	3 to 10 years in current department or agency	39	38	12	5	3	2	79	8	3608
2014	11 to 20 years in current department or agency	38	39	13	5	3	2	79	8	1536
2014	More than 20 years in current department or agency	38	40	13	5	2	2	80	7	444

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	31	12	3	2	3	1	83	5	1476
2019	3 to 10 years in current department or agency	43	34	14	4	2	3	0	79	6	1520
2019	11 to 20 years in current department or agency	40	37	13	4	2	4	1	81	5	1580
2019	More than 20 years in current department or agency	50	29	12	3	2	4	0	83	5	299
2018	Less than 3 years in current department or agency	52	32	9	2	1	4	0	88	3	1276
2018	3 to 10 years in current department or agency	40	36	14	3	3	3	0	79	7	1479
2018	11 to 20 years in current department or agency	40	38	13	4	2	3	0	80	7	1238
2018	More than 20 years in current department or agency	54	30	10	2	1	3	0	86	3	271
2017	Less than 3 years in current department or agency	49	30	12	3	2	4	1	83	5	1422
2017	3 to 10 years in current department or agency	38	36	15	3	3	5	0	78	6	2355
2017	11 to 20 years in current department or agency	37	37	15	4	3	4	1	78	7	1712
2017	More than 20 years in current department or agency	46	38	9	2	3	2	0	85	5	408
2014	Less than 3 years in current department or agency	50	31	9	3	2	5	0	85	5	964
2014	3 to 10 years in current department or agency	44	34	12	3	2	4	0	82	6	3606
2014	11 to 20 years in current department or agency	41	39	12	2	2	3	0	83	5	1536
2014	More than 20 years in current department or agency	43	39	10	3	1	3	0	85	4	442

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	30	7	3	1	0	90	3	1480
2019	3 to 10 years in current department or agency	45	36	12	5	2	1	82	6	1532
2019	11 to 20 years in current department or agency	45	37	10	5	3	1	82	7	1590
2019	More than 20 years in current department or agency	48	34	9	5	4	0	83	8	300
2018	Less than 3 years in current department or agency	66	27	4	1	1	1	94	2	1267
2018	3 to 10 years in current department or agency	41	40	11	5	3	0	81	8	1466
2018	11 to 20 years in current department or agency	43	37	11	5	4	0	81	8	1238
2018	More than 20 years in current department or agency	49	33	11	3	3	0	83	6	276
2017	Less than 3 years in current department or agency	60	29	6	3	2	0	89	4	1422
2017	3 to 10 years in current department or agency	41	40	10	5	4	0	81	9	2360
2017	11 to 20 years in current department or agency	40	39	9	6	5	1	79	11	1712
2017	More than 20 years in current department or agency	43	39	7	7	3	0	82	10	407
2014	Less than 3 years in current department or agency	57	32	5	4	2	0	89	6	965
2014	3 to 10 years in current department or agency	44	38	9	5	3	0	82	9	3606
2014	11 to 20 years in current department or agency	42	38	10	5	4	0	81	9	1536
2014	More than 20 years in current department or agency	39	40	12	6	2	1	80	9	443

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	12	5	3	1	0	79	9	1473
2019	3 to 10 years in current department or agency	36	35	17	8	3	1	0	71	11	1530
2019	11 to 20 years in current department or agency	37	35	17	7	4	0	0	72	11	1589
2019	More than 20 years in current department or agency	38	35	13	5	8	0	1	74	12	299
2018	Less than 3 years in current department or agency	54	28	10	4	3	1	0	83	7	1275
2018	3 to 10 years in current department or agency	31	35	19	8	5	1	0	67	13	1474
2018	11 to 20 years in current department or agency	33	35	20	7	5	1	0	68	12	1239
2018	More than 20 years in current department or agency	35	35	18	7	5	0	0	70	12	276
2017	Less than 3 years in current department or agency	49	30	12	6	3	0	0	79	9	1422
2017	3 to 10 years in current department or agency	31	34	18	9	7	1	0	66	16	2356
2017	11 to 20 years in current department or agency	29	35	18	9	8	1	0	65	17	1712
2017	More than 20 years in current department or agency	36	33	17	7	6	0	0	70	13	408
2014	Less than 3 years in current department or agency	35	36	14	7	8	1	0	72	14	965
2014	3 to 10 years in current department or agency	25	37	18	11	8	1	0	63	19	3607
2014	11 to 20 years in current department or agency	25	37	19	11	7	1	0	63	19	1536
2014	More than 20 years in current department or agency	26	36	20	11	6	0	0	62	18	442

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	34	12	6	2	0	0	79	8	1466
2019	3 to 10 years in current department or agency	33	38	17	8	4	0	0	72	12	1520
2019	11 to 20 years in current department or agency	36	37	16	7	4	0	0	73	11	1574
2019	More than 20 years in current department or agency	39	34	13	8	6	0	1	74	14	297
2018	Less than 3 years in current department or agency	52	32	9	5	2	1	0	84	7	1265
2018	3 to 10 years in current department or agency	30	38	17	10	4	1	0	69	14	1475
2018	11 to 20 years in current department or agency	32	39	16	9	4	0	0	71	13	1227
2018	More than 20 years in current department or agency	37	36	16	7	4	0	0	73	11	276
2017	Less than 3 years in current department or agency	48	32	12	5	3	0	0	80	8	1424
2017	3 to 10 years in current department or agency	30	38	17	9	6	0	0	68	16	2360
2017	11 to 20 years in current department or agency	29	38	16	10	7	0	0	67	17	1714
2017	More than 20 years in current department or agency	37	36	15	7	5	0	0	73	12	408
2014	Less than 3 years in current department or agency	37	36	12	9	6	1	0	73	15	961
2014	3 to 10 years in current department or agency	25	38	17	12	7	0	0	63	19	3607
2014	11 to 20 years in current department or agency	24	40	17	11	7	0	0	65	18	1538
2014	More than 20 years in current department or agency	26	37	19	13	5	0	0	63	18	444

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	23	20	10	6	3	0	63	16	1479
2019	3 to 10 years in current department or agency	32	26	21	11	7	3	0	61	18	1533
2019	11 to 20 years in current department or agency	34	29	18	9	6	4	0	65	16	1594
2019	More than 20 years in current department or agency	41	27	12	11	6	3	0	70	18	299
2018	Less than 3 years in current department or agency	40	24	17	8	6	4	1	67	14	1280
2018	3 to 10 years in current department or agency	29	27	21	11	9	4	0	58	20	1481
2018	11 to 20 years in current department or agency	31	28	20	11	7	3	0	61	19	1240
2018	More than 20 years in current department or agency	39	26	18	9	5	1	1	67	15	277
2017	Less than 3 years in current department or agency	37	24	18	10	6	5	0	64	17	1422
2017	3 to 10 years in current department or agency	27	27	19	13	11	4	0	56	24	2357
2017	11 to 20 years in current department or agency	29	25	18	12	11	5	1	57	24	1709
2017	More than 20 years in current department or agency	40	27	16	8	6	2	1	69	15	408
2014	Less than 3 years in current department or agency	30	25	18	12	10	4	0	57	23	965
2014	3 to 10 years in current department or agency	24	25	20	15	12	4	0	51	29	3607
2014	11 to 20 years in current department or agency	25	28	19	12	10	5	1	57	24	1538
2014	More than 20 years in current department or agency	35	31	18	9	4	2	0	67	14	443

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	35	29	36	1481
2019	3 to 10 years in current department or agency	31	32	37	1534
2019	11 to 20 years in current department or agency	23	39	38	1594
2019	More than 20 years in current department or agency	31	41	28	300
2018	Less than 3 years in current department or agency	32	29	39	1286
2018	3 to 10 years in current department or agency	30	32	38	1481
2018	11 to 20 years in current department or agency	25	40	35	1239
2018	More than 20 years in current department or agency	33	37	29	276
2017	Less than 3 years in current department or agency	34	33	33	1423
2017	3 to 10 years in current department or agency	31	33	36	2357
2017	11 to 20 years in current department or agency	27	38	35	1714
2017	More than 20 years in current department or agency	31	40	29	406
2014	Less than 3 years in current department or agency	33	32	35	965
2014	3 to 10 years in current department or agency	32	31	37	3609
2014	11 to 20 years in current department or agency	23	41	36	1537
2014	More than 20 years in current department or agency	28	43	29	444

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	2	35	39	4	13	7	504
2019	3 to 10 years in current department or agency	6	45	40	3	1	6	481
2019	11 to 20 years in current department or agency	14	40	34	2	1	9	375
2019	More than 20 years in current department or agency	68	9	10	4	2	6	94
2018	Less than 3 years in current department or agency	2	28	29	4	33	4	396
2018	3 to 10 years in current department or agency	7	41	41	4	2	5	443
2018	11 to 20 years in current department or agency	16	35	37	4	0	8	309
2018	More than 20 years in current department or agency	76	12	9	0	2	0	91
2017	Less than 3 years in current department or agency	1	32	33	5	21	8	499
2017	3 to 10 years in current department or agency	6	35	40	8	2	9	738
2017	11 to 20 years in current department or agency	17	33	36	8	1	6	463
2017	More than 20 years in current department or agency	69	8	14	3	2	3	124
2014	Less than 3 years in current department or agency	4	22	38	12	9999	24	312
2014	3 to 10 years in current department or agency	5	34	42	10	9999	9	1154
2014	11 to 20 years in current department or agency	15	31	40	8	9999	7	362
2014	More than 20 years in current department or agency	71	14	6	4	9999	5	123

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	44	10	9	3	1	1	77	13	1471
2019	3 to 10 years in current department or agency	33	48	8	7	1	1	2	83	9	1531
2019	11 to 20 years in current department or agency	38	50	6	4	1	0	1	90	5	1596
2019	More than 20 years in current department or agency	50	41	3	3	1	0	1	93	4	300

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	22	9	2	1	6	2	87	3	1472
2019	3 to 10 years in current department or agency	55	26	9	3	1	4	2	86	4	1526
2019	11 to 20 years in current department or agency	59	25	8	2	1	3	1	88	4	1593
2019	More than 20 years in current department or agency	61	24	10	0	2	2	2	88	2	299

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	1477
2019	3 to 10 years in current department or agency	12	88	1530
2019	11 to 20 years in current department or agency	12	88	1592
2019	More than 20 years in current department or agency	14	86	300
2018	Less than 3 years in current department or agency	8	92	1284
2018	3 to 10 years in current department or agency	14	86	1482
2018	11 to 20 years in current department or agency	14	86	1241
2018	More than 20 years in current department or agency	12	88	277

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	49	51	185
2019	3 to 10 years in current department or agency	53	47	179
2019	11 to 20 years in current department or agency	46	54	189
2019	More than 20 years in current department or agency	36	64	42
2018	Less than 3 years in current department or agency	47	53	115
2018	3 to 10 years in current department or agency	47	53	208
2018	11 to 20 years in current department or agency	43	57	174
2018	More than 20 years in current department or agency	27	73	33

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	60	40	185
2019	3 to 10 years in current department or agency	60	40	179
2019	11 to 20 years in current department or agency	67	33	189
2019	More than 20 years in current department or agency	73	27	42
2018	Less than 3 years in current department or agency	60	40	115
2018	3 to 10 years in current department or agency	66	34	208
2018	11 to 20 years in current department or agency	75	25	173
2018	More than 20 years in current department or agency	70	30	33

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	185
2019	3 to 10 years in current department or agency	9	91	179
2019	11 to 20 years in current department or agency	9	91	189
2019	More than 20 years in current department or agency	12	88	42
2018	3 to 10 years in current department or agency	6	94	208
2018	11 to 20 years in current department or agency	6	94	173

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	42

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	185
2019	11 to 20 years in current department or agency	4	96	189
2018	Less than 3 years in current department or agency	8	92	115
2018	3 to 10 years in current department or agency	5	95	208

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	179
2019	11 to 20 years in current department or agency	6	94	189
2018	3 to 10 years in current department or agency	7	93	208
2018	11 to 20 years in current department or agency	3	97	173

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	185
2019	11 to 20 years in current department or agency	5	95	189
2018	Less than 3 years in current department or agency	6	94	115
2018	3 to 10 years in current department or agency	3	97	208
2018	11 to 20 years in current department or agency	4	96	173
2018	More than 20 years in current department or agency	0	100	33

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	184
2019	3 to 10 years in current department or agency	36	64	173
2019	11 to 20 years in current department or agency	38	62	186
2019	More than 20 years in current department or agency	40	60	42
2018	Less than 3 years in current department or agency	33	67	115
2018	3 to 10 years in current department or agency	39	61	207
2018	11 to 20 years in current department or agency	32	68	176
2018	More than 20 years in current department or agency	25	75	33

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	184
2019	3 to 10 years in current department or agency	36	64	173
2019	11 to 20 years in current department or agency	44	56	186
2019	More than 20 years in current department or agency	32	68	42
2018	Less than 3 years in current department or agency	47	53	115
2018	3 to 10 years in current department or agency	47	53	207
2018	11 to 20 years in current department or agency	38	62	176
2018	More than 20 years in current department or agency	37	63	33

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	44	56	184
2019	3 to 10 years in current department or agency	44	56	173
2019	11 to 20 years in current department or agency	51	49	186
2019	More than 20 years in current department or agency	52	48	42
2018	Less than 3 years in current department or agency	41	59	115
2018	3 to 10 years in current department or agency	54	46	207
2018	11 to 20 years in current department or agency	53	47	176
2018	More than 20 years in current department or agency	48	52	33

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	184
2019	3 to 10 years in current department or agency	35	65	173
2019	11 to 20 years in current department or agency	41	59	186
2019	More than 20 years in current department or agency	38	62	42
2018	Less than 3 years in current department or agency	51	49	115
2018	3 to 10 years in current department or agency	47	53	207
2018	11 to 20 years in current department or agency	44	56	177
2018	More than 20 years in current department or agency	32	68	33

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	29	71	184
2019	3 to 10 years in current department or agency	34	66	173
2019	11 to 20 years in current department or agency	34	66	186
2019	More than 20 years in current department or agency	36	64	42
2018	Less than 3 years in current department or agency	39	61	115
2018	3 to 10 years in current department or agency	29	71	207
2018	11 to 20 years in current department or agency	35	65	176
2018	More than 20 years in current department or agency	43	57	33

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	54	46	184
2019	3 to 10 years in current department or agency	50	50	173
2019	11 to 20 years in current department or agency	57	43	186
2019	More than 20 years in current department or agency	53	47	42
2018	Less than 3 years in current department or agency	59	41	115
2018	3 to 10 years in current department or agency	53	47	207
2018	11 to 20 years in current department or agency	55	45	178
2018	More than 20 years in current department or agency	44	56	33

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	30	70	184
2019	3 to 10 years in current department or agency	30	70	173
2019	11 to 20 years in current department or agency	30	70	186
2019	More than 20 years in current department or agency	42	58	42
2018	Less than 3 years in current department or agency	32	68	115
2018	3 to 10 years in current department or agency	39	61	207
2018	11 to 20 years in current department or agency	38	62	176
2018	More than 20 years in current department or agency	36	64	33

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	184
2019	More than 20 years in current department or agency	100	42
2018	Less than 3 years in current department or agency	100	115
2018	More than 20 years in current department or agency	100	33

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	10	90	184
2019	11 to 20 years in current department or agency	6	94	186
2018	3 to 10 years in current department or agency	8	92	207
2018	11 to 20 years in current department or agency	5	95	177

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	184
2019	3 to 10 years in current department or agency	8	92	173
2019	11 to 20 years in current department or agency	12	88	186
2019	More than 20 years in current department or agency	19	81	42
2018	Less than 3 years in current department or agency	12	88	115
2018	3 to 10 years in current department or agency	13	87	207
2018	11 to 20 years in current department or agency	12	88	176
2018	More than 20 years in current department or agency	16	84	33

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	40	60	184
2019	3 to 10 years in current department or agency	42	58	173
2019	11 to 20 years in current department or agency	48	52	186
2019	More than 20 years in current department or agency	60	40	42
2018	Less than 3 years in current department or agency	49	51	115
2018	3 to 10 years in current department or agency	50	50	207
2018	11 to 20 years in current department or agency	50	50	177
2018	More than 20 years in current department or agency	57	43	33

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	184
2019	3 to 10 years in current department or agency	17	83	173
2019	11 to 20 years in current department or agency	27	73	186
2019	More than 20 years in current department or agency	29	71	42
2018	Less than 3 years in current department or agency	21	79	115
2018	3 to 10 years in current department or agency	32	68	207
2018	11 to 20 years in current department or agency	18	82	176
2018	More than 20 years in current department or agency	23	77	33

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	184
2019	3 to 10 years in current department or agency	20	80	173
2019	11 to 20 years in current department or agency	17	83	186
2019	More than 20 years in current department or agency	14	86	42
2018	Less than 3 years in current department or agency	24	76	115
2018	3 to 10 years in current department or agency	13	87	207
2018	11 to 20 years in current department or agency	11	89	176
2018	More than 20 years in current department or agency	17	83	33

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	46	54	184
2019	3 to 10 years in current department or agency	55	45	172
2019	11 to 20 years in current department or agency	57	43	183
2019	More than 20 years in current department or agency	66	34	41
2018	Less than 3 years in current department or agency	46	54	113
2018	3 to 10 years in current department or agency	50	50	208
2018	11 to 20 years in current department or agency	59	41	176
2018	More than 20 years in current department or agency	38	62	33

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	184
2019	3 to 10 years in current department or agency	22	78	172
2019	11 to 20 years in current department or agency	26	74	183
2019	More than 20 years in current department or agency	27	73	41
2018	Less than 3 years in current department or agency	26	74	113
2018	3 to 10 years in current department or agency	22	78	208
2018	11 to 20 years in current department or agency	22	78	177
2018	More than 20 years in current department or agency	29	71	33

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	184
2019	3 to 10 years in current department or agency	4	96	172
2019	11 to 20 years in current department or agency	6	94	183
2019	More than 20 years in current department or agency	17	83	41
2018	3 to 10 years in current department or agency	8	92	208
2018	11 to 20 years in current department or agency	6	94	176

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	184
2019	3 to 10 years in current department or agency	12	88	172
2019	11 to 20 years in current department or agency	18	82	183
2019	More than 20 years in current department or agency	22	78	41
2018	Less than 3 years in current department or agency	17	83	113
2018	3 to 10 years in current department or agency	16	84	208
2018	11 to 20 years in current department or agency	18	82	176
2018	More than 20 years in current department or agency	15	85	33

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	4	96	184
2019	3 to 10 years in current department or agency	6	94	172
2019	11 to 20 years in current department or agency	9	91	183
2019	More than 20 years in current department or agency	21	79	41
2018	3 to 10 years in current department or agency	11	89	208
2018	11 to 20 years in current department or agency	11	89	176

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	184
2019	11 to 20 years in current department or agency	5	95	183
2018	3 to 10 years in current department or agency	5	95	208
2018	11 to 20 years in current department or agency	5	95	176

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	184
2019	11 to 20 years in current department or agency	8	92	183
2018	3 to 10 years in current department or agency	9	91	208
2018	11 to 20 years in current department or agency	9	91	177

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	184
2019	3 to 10 years in current department or agency	9	91	172
2019	11 to 20 years in current department or agency	10	90	183
2019	More than 20 years in current department or agency	12	88	41
2018	3 to 10 years in current department or agency	12	88	208
2018	11 to 20 years in current department or agency	9	91	176

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	33	67	184
2019	3 to 10 years in current department or agency	28	72	172
2019	11 to 20 years in current department or agency	26	74	183
2019	More than 20 years in current department or agency	22	78	41
2018	Less than 3 years in current department or agency	34	66	113
2018	3 to 10 years in current department or agency	34	66	208
2018	11 to 20 years in current department or agency	27	73	177
2018	More than 20 years in current department or agency	39	61	33

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	178
2019	11 to 20 years in current department or agency	8	92	173
2018	Less than 3 years in current department or agency	8	92	112
2018	3 to 10 years in current department or agency	7	93	195
2018	11 to 20 years in current department or agency	9	91	169
2018	More than 20 years in current department or agency	0	100	32

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	178
2019	11 to 20 years in current department or agency	19	81	173
2018	3 to 10 years in current department or agency	25	75	195
2018	11 to 20 years in current department or agency	19	81	168

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	178
2019	11 to 20 years in current department or agency	7	93	173
2018	3 to 10 years in current department or agency	7	93	195
2018	11 to 20 years in current department or agency	6	94	168

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	178
2019	11 to 20 years in current department or agency	7	93	173
2018	3 to 10 years in current department or agency	8	92	195
2018	11 to 20 years in current department or agency	7	93	168

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	178
2019	11 to 20 years in current department or agency	13	87	173
2018	3 to 10 years in current department or agency	11	89	195
2018	11 to 20 years in current department or agency	12	88	168

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	178
2019	11 to 20 years in current department or agency	10	90	173
2018	3 to 10 years in current department or agency	6	94	195
2018	11 to 20 years in current department or agency	5	95	168

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	24	76	178
2019	11 to 20 years in current department or agency	10	90	173
2018	3 to 10 years in current department or agency	11	89	195
2018	11 to 20 years in current department or agency	11	89	168

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	178
2019	11 to 20 years in current department or agency	8	92	173
2018	3 to 10 years in current department or agency	12	88	195
2018	11 to 20 years in current department or agency	4	96	168

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	14	86	178
2019	11 to 20 years in current department or agency	12	88	173
2018	3 to 10 years in current department or agency	11	89	195
2018	11 to 20 years in current department or agency	15	85	169

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	27	73	178
2019	11 to 20 years in current department or agency	32	68	173
2018	Less than 3 years in current department or agency	33	67	112
2018	3 to 10 years in current department or agency	30	70	195
2018	11 to 20 years in current department or agency	30	70	168
2018	More than 20 years in current department or agency	20	80	32

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	6	94	178
2019	11 to 20 years in current department or agency	9	91	173
2018	3 to 10 years in current department or agency	7	93	195
2018	11 to 20 years in current department or agency	9	91	168

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	45	55	178
2019	11 to 20 years in current department or agency	48	52	173
2018	Less than 3 years in current department or agency	50	50	112
2018	3 to 10 years in current department or agency	50	50	195
2018	11 to 20 years in current department or agency	54	46	169
2018	More than 20 years in current department or agency	43	57	32

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	178
2019	11 to 20 years in current department or agency	55	45	173
2018	Less than 3 years in current department or agency	56	44	112
2018	3 to 10 years in current department or agency	55	45	195
2018	11 to 20 years in current department or agency	51	49	169
2018	More than 20 years in current department or agency	60	40	32

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	4	96	173
2018	3 to 10 years in current department or agency	5	95	195
2018	11 to 20 years in current department or agency	3	97	168

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	178
2019	11 to 20 years in current department or agency	12	88	173
2018	Less than 3 years in current department or agency	14	86	112
2018	3 to 10 years in current department or agency	14	86	195
2018	11 to 20 years in current department or agency	10	90	168
2018	More than 20 years in current department or agency	25	75	32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	1475
2019	3 to 10 years in current department or agency	17	83	1520
2019	11 to 20 years in current department or agency	14	86	1589
2019	More than 20 years in current department or agency	14	86	295

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	12	18	6	5	31	11	51	18	1478
2019	3 to 10 years in current department or agency	15	15	19	9	7	26	8	47	23	1530
2019	11 to 20 years in current department or agency	14	16	21	8	6	28	7	46	22	1594
2019	More than 20 years in current department or agency	21	17	18	9	6	24	5	54	20	301
2018	Less than 3 years in current department or agency	17	12	15	3	3	37	14	59	11	1281
2018	3 to 10 years in current department or agency	12	17	21	8	6	28	7	45	22	1482
2018	11 to 20 years in current department or agency	15	17	21	7	7	27	6	47	21	1233
2018	More than 20 years in current department or agency	16	20	20	9	4	26	5	52	19	277
2017	Less than 3 years in current department or agency	18	12	16	5	4	35	12	55	16	1426
2017	3 to 10 years in current department or agency	14	19	18	8	9	24	8	48	25	2361
2017	11 to 20 years in current department or agency	14	17	20	9	10	26	5	45	27	1714
2017	More than 20 years in current department or agency	18	22	20	7	9	21	4	53	21	407
2014	Less than 3 years in current department or agency	17	14	16	5	5	34	9	54	18	964
2014	3 to 10 years in current department or agency	12	16	19	8	8	29	9	45	25	3607
2014	11 to 20 years in current department or agency	13	18	20	7	8	27	6	47	23	1538
2014	More than 20 years in current department or agency	16	21	22	7	7	22	4	51	20	443

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	26	17	5	3	11	1	71	10	1481
2019	3 to 10 years in current department or agency	30	32	17	7	4	9	1	68	13	1529
2019	11 to 20 years in current department or agency	30	34	18	6	4	8	1	70	11	1593
2019	More than 20 years in current department or agency	37	32	15	5	3	7	1	75	9	300
2018	Less than 3 years in current department or agency	36	29	13	3	2	14	3	79	6	1280
2018	3 to 10 years in current department or agency	26	34	20	7	5	8	0	66	13	1479
2018	11 to 20 years in current department or agency	27	34	18	7	4	8	1	67	13	1236
2018	More than 20 years in current department or agency	35	35	14	8	1	6	0	75	10	277
2017	Less than 3 years in current department or agency	34	28	15	4	3	14	3	74	8	1424
2017	3 to 10 years in current department or agency	27	31	17	8	7	10	1	64	17	2361
2017	11 to 20 years in current department or agency	26	31	18	7	7	9	1	64	16	1708
2017	More than 20 years in current department or agency	32	36	14	5	7	6	0	72	13	405
2014	Less than 3 years in current department or agency	26	25	16	6	5	20	2	66	13	964
2014	3 to 10 years in current department or agency	20	28	20	7	6	16	2	59	16	3606
2014	11 to 20 years in current department or agency	22	30	20	8	6	13	1	60	16	1537
2014	More than 20 years in current department or agency	28	30	21	8	3	10	1	64	12	443

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	5	95	1478
2019	3 to 10 years in current department or agency	8	92	1531
2019	11 to 20 years in current department or agency	8	92	1592
2019	More than 20 years in current department or agency	8	92	298
2018	Less than 3 years in current department or agency	4	96	1278
2018	3 to 10 years in current department or agency	9	91	1474
2018	11 to 20 years in current department or agency	7	93	1239
2018	More than 20 years in current department or agency	8	92	274

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	35	65	76
2019	3 to 10 years in current department or agency	49	51	118
2019	11 to 20 years in current department or agency	33	67	131
2019	More than 20 years in current department or agency	47	53	22
2018	Less than 3 years in current department or agency	41	59	56
2018	3 to 10 years in current department or agency	26	74	131
2018	11 to 20 years in current department or agency	32	68	92
2018	More than 20 years in current department or agency	21	79	22

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	73	27	76
2019	3 to 10 years in current department or agency	74	26	118
2019	11 to 20 years in current department or agency	83	17	131
2019	More than 20 years in current department or agency	73	27	22
2018	3 to 10 years in current department or agency	78	22	131
2018	11 to 20 years in current department or agency	79	21	91

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	76
2019	11 to 20 years in current department or agency	5	95	131
2018	Less than 3 years in current department or agency	0	100	56
2018	3 to 10 years in current department or agency	4	96	131

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	118
2019	11 to 20 years in current department or agency	100	131
2018	3 to 10 years in current department or agency	100	131

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	118
2019	11 to 20 years in current department or agency	10	90	131
2018	3 to 10 years in current department or agency	6	94	131
2018	11 to 20 years in current department or agency	7	93	92

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	13	87	76
2019	11 to 20 years in current department or agency	8	92	131
2018	3 to 10 years in current department or agency	12	88	131
2018	11 to 20 years in current department or agency	14	86	91

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	73
2019	3 to 10 years in current department or agency	27	73	117
2019	11 to 20 years in current department or agency	30	70	129
2019	More than 20 years in current department or agency	39	61	21
2018	Less than 3 years in current department or agency	31	69	55
2018	3 to 10 years in current department or agency	26	74	131
2018	11 to 20 years in current department or agency	24	76	91
2018	More than 20 years in current department or agency	32	68	23

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	22	78	73
2019	3 to 10 years in current department or agency	14	86	117
2019	11 to 20 years in current department or agency	30	70	129
2019	More than 20 years in current department or agency	29	71	21
2018	Less than 3 years in current department or agency	27	73	55
2018	3 to 10 years in current department or agency	22	78	131
2018	11 to 20 years in current department or agency	19	81	91
2018	More than 20 years in current department or agency	32	68	23

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	73
2019	3 to 10 years in current department or agency	13	87	117
2019	11 to 20 years in current department or agency	17	83	129
2019	More than 20 years in current department or agency	39	61	21
2018	3 to 10 years in current department or agency	15	85	131
2018	11 to 20 years in current department or agency	18	82	91

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	6	94	117
2019	11 to 20 years in current department or agency	10	90	129
2018	3 to 10 years in current department or agency	7	93	131
2018	11 to 20 years in current department or agency	8	92	91

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	28	72	73
2019	3 to 10 years in current department or agency	27	73	117
2019	11 to 20 years in current department or agency	28	72	129
2019	More than 20 years in current department or agency	46	54	21
2018	Less than 3 years in current department or agency	16	84	55
2018	3 to 10 years in current department or agency	27	73	131
2018	11 to 20 years in current department or agency	25	75	92
2018	More than 20 years in current department or agency	39	61	23

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	117
2019	11 to 20 years in current department or agency	19	81	129
2018	3 to 10 years in current department or agency	28	72	131
2018	11 to 20 years in current department or agency	18	82	91

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	73
2019	11 to 20 years in current department or agency	4	96	129
2018	More than 20 years in current department or agency	0	100	23

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	129
2019	More than 20 years in current department or agency	100	21
2018	11 to 20 years in current department or agency	100	91
2018	More than 20 years in current department or agency	100	23

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	117
2019	11 to 20 years in current department or agency	4	96	129
2018	3 to 10 years in current department or agency	9	91	131
2018	11 to 20 years in current department or agency	6	94	91

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	19	81	117
2019	11 to 20 years in current department or agency	13	87	129
2018	3 to 10 years in current department or agency	20	80	131
2018	11 to 20 years in current department or agency	23	77	91

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	73
2019	11 to 20 years in current department or agency	100	129
2018	Less than 3 years in current department or agency	100	55
2018	3 to 10 years in current department or agency	100	131

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	117
2019	11 to 20 years in current department or agency	16	84	129
2018	Less than 3 years in current department or agency	20	80	55
2018	3 to 10 years in current department or agency	14	86	131
2018	11 to 20 years in current department or agency	22	78	91
2018	More than 20 years in current department or agency	0	100	23

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	73
2019	3 to 10 years in current department or agency	100	117
2019	11 to 20 years in current department or agency	100	129
2019	More than 20 years in current department or agency	100	21
2018	Less than 3 years in current department or agency	100	55
2018	11 to 20 years in current department or agency	100	91

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	117
2019	11 to 20 years in current department or agency	25	75	129
2018	Less than 3 years in current department or agency	26	74	55
2018	3 to 10 years in current department or agency	19	81	131
2018	11 to 20 years in current department or agency	24	76	92
2018	More than 20 years in current department or agency	20	80	23

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	18	82	72
2019	3 to 10 years in current department or agency	28	72	116
2019	11 to 20 years in current department or agency	30	70	124
2019	More than 20 years in current department or agency	56	44	20
2018	3 to 10 years in current department or agency	24	76	131
2018	11 to 20 years in current department or agency	32	68	91

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	116
2019	11 to 20 years in current department or agency	13	87	124
2018	3 to 10 years in current department or agency	12	88	131
2018	11 to 20 years in current department or agency	13	87	91

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	72
2018	11 to 20 years in current department or agency	8	92	91

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	8	92	116
2019	11 to 20 years in current department or agency	15	85	124
2018	3 to 10 years in current department or agency	16	84	131
2018	11 to 20 years in current department or agency	24	76	91

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	116
2018	3 to 10 years in current department or agency	5	95	131
2018	11 to 20 years in current department or agency	5	95	91

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	72
2019	11 to 20 years in current department or agency	5	95	124
2018	3 to 10 years in current department or agency	5	95	131
2018	11 to 20 years in current department or agency	12	88	91

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	72
2019	3 to 10 years in current department or agency	4	96	116
2019	11 to 20 years in current department or agency	7	93	124
2019	More than 20 years in current department or agency	0	100	20
2018	Less than 3 years in current department or agency	10	90	56
2018	3 to 10 years in current department or agency	8	92	131

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	5	95	116
2019	11 to 20 years in current department or agency	7	93	124
2018	3 to 10 years in current department or agency	11	89	131
2018	11 to 20 years in current department or agency	12	88	91

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	56	44	72
2019	3 to 10 years in current department or agency	56	44	116
2019	11 to 20 years in current department or agency	52	48	124
2019	More than 20 years in current department or agency	34	66	20
2018	Less than 3 years in current department or agency	40	60	56
2018	3 to 10 years in current department or agency	50	50	131
2018	11 to 20 years in current department or agency	48	52	92
2018	More than 20 years in current department or agency	60	40	23

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	66

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	8	92	111
2018	Less than 3 years in current department or agency	21	79	53
2018	3 to 10 years in current department or agency	12	88	124
2018	11 to 20 years in current department or agency	8	92	80
2018	More than 20 years in current department or agency	0	100	23

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	66
2018	More than 20 years in current department or agency	0	100	23

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	66
2019	11 to 20 years in current department or agency	5	95	111
2018	3 to 10 years in current department or agency	10	90	124
2018	11 to 20 years in current department or agency	8	92	80

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	8	92	111
2018	Less than 3 years in current department or agency	11	89	53
2018	3 to 10 years in current department or agency	15	85	124

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	12	88	111
2018	3 to 10 years in current department or agency	16	84	124
2018	11 to 20 years in current department or agency	14	86	81

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	23	77	111
2018	3 to 10 years in current department or agency	35	65	124
2018	11 to 20 years in current department or agency	27	73	81

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	7	93	111
2018	3 to 10 years in current department or agency	8	92	124
2018	11 to 20 years in current department or agency	7	93	80

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	66
2019	11 to 20 years in current department or agency	39	61	111
2018	Less than 3 years in current department or agency	51	49	53
2018	3 to 10 years in current department or agency	47	53	124
2018	11 to 20 years in current department or agency	46	54	81
2018	More than 20 years in current department or agency	40	60	23

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	51	49	66
2019	11 to 20 years in current department or agency	74	26	111
2018	Less than 3 years in current department or agency	63	37	53
2018	3 to 10 years in current department or agency	66	34	124
2018	11 to 20 years in current department or agency	65	35	80
2018	More than 20 years in current department or agency	58	42	23

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	12	88	66
2019	11 to 20 years in current department or agency	6	94	111
2018	Less than 3 years in current department or agency	9	91	53
2018	3 to 10 years in current department or agency	12	88	123
2018	11 to 20 years in current department or agency	9	91	80
2018	More than 20 years in current department or agency	28	72	23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	1474
2019	3 to 10 years in current department or agency	10	90	1527
2019	11 to 20 years in current department or agency	9	91	1588
2019	More than 20 years in current department or agency	7	93	299

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	12	19	3	2	33	11	56	10	1475
2019	3 to 10 years in current department or agency	18	12	23	5	3	31	8	49	13	1531
2019	11 to 20 years in current department or agency	15	16	22	4	3	32	7	52	12	1589
2019	More than 20 years in current department or agency	22	14	23	3	2	31	4	57	9	300
2018	Less than 3 years in current department or agency	19	11	15	1	2	39	13	62	7	1280
2018	3 to 10 years in current department or agency	13	17	24	4	3	32	7	49	12	1481
2018	11 to 20 years in current department or agency	16	17	22	4	4	33	5	52	12	1232
2018	More than 20 years in current department or agency	18	20	23	4	2	30	3	56	9	275
2017	Less than 3 years in current department or agency	18	10	16	2	2	41	11	59	8	1423
2017	3 to 10 years in current department or agency	15	17	21	3	4	32	8	53	12	2359
2017	11 to 20 years in current department or agency	15	17	21	3	5	33	6	53	12	1712
2017	More than 20 years in current department or agency	20	21	21	2	4	28	4	60	8	408
2014	Less than 3 years in current department or agency	17	12	17	2	2	38	12	58	8	964
2014	3 to 10 years in current department or agency	13	15	21	3	3	36	9	51	11	3602
2014	11 to 20 years in current department or agency	14	17	21	3	3	35	7	53	11	1536
2014	More than 20 years in current department or agency	19	18	23	4	2	31	4	56	9	443

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	25	17	3	2	13	1	75	6	1475
2019	3 to 10 years in current department or agency	33	30	18	5	3	11	1	71	9	1524
2019	11 to 20 years in current department or agency	32	32	19	4	3	9	1	72	7	1590
2019	More than 20 years in current department or agency	41	30	15	2	2	10	1	79	5	299
2018	Less than 3 years in current department or agency	39	26	13	2	2	15	3	80	4	1283
2018	3 to 10 years in current department or agency	26	33	20	4	3	12	1	69	9	1480
2018	11 to 20 years in current department or agency	28	33	21	4	3	11	1	68	8	1234
2018	More than 20 years in current department or agency	33	37	15	5	1	8	1	77	6	275
2017	Less than 3 years in current department or agency	36	29	13	2	2	16	3	79	5	1422
2017	3 to 10 years in current department or agency	28	32	18	4	3	13	1	71	9	2356
2017	11 to 20 years in current department or agency	29	32	18	3	4	12	1	71	8	1708
2017	More than 20 years in current department or agency	36	37	14	3	3	7	1	78	6	405
2014	Less than 3 years in current department or agency	32	24	17	3	1	20	3	72	6	965
2014	3 to 10 years in current department or agency	24	29	19	3	3	20	2	68	8	3604
2014	11 to 20 years in current department or agency	26	29	20	3	3	18	2	68	7	1537
2014	More than 20 years in current department or agency	31	28	21	3	3	12	1	69	7	443

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	28	22	13	14	0	1	50	28	1479
2019	3 to 10 years in current department or agency	19	26	24	14	16	0	1	45	31	1531
2019	11 to 20 years in current department or agency	22	30	19	13	14	0	2	53	28	1594
2019	More than 20 years in current department or agency	26	33	20	8	10	0	2	61	18	299
2018	Less than 3 years in current department or agency	19	25	23	14	16	1	2	46	30	1282
2018	3 to 10 years in current department or agency	14	23	24	15	22	0	2	37	38	1481
2018	11 to 20 years in current department or agency	17	25	24	14	17	0	3	43	32	1235
2018	More than 20 years in current department or agency	24	24	22	11	17	0	1	49	29	276
2017	Less than 3 years in current department or agency	15	24	21	16	22	1	1	40	39	1426
2017	3 to 10 years in current department or agency	15	23	21	15	24	0	2	39	40	2350
2017	11 to 20 years in current department or agency	21	25	19	14	18	1	3	47	33	1713
2017	More than 20 years in current department or agency	28	29	16	12	13	0	2	58	26	406

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	32	23	14	7	0	1	55	22	1479
2019	3 to 10 years in current department or agency	15	27	28	17	13	0	0	42	30	1533
2019	11 to 20 years in current department or agency	14	29	28	16	12	0	1	43	29	1593
2019	More than 20 years in current department or agency	15	30	27	16	9	0	2	46	26	301
2018	Less than 3 years in current department or agency	22	32	27	11	7	1	1	55	18	1280
2018	3 to 10 years in current department or agency	10	26	30	21	13	0	0	36	34	1479
2018	11 to 20 years in current department or agency	11	24	30	21	13	0	1	36	34	1236
2018	More than 20 years in current department or agency	17	25	31	11	13	0	2	43	25	276
2017	Less than 3 years in current department or agency	22	31	25	13	9	0	1	53	22	1426
2017	3 to 10 years in current department or agency	14	27	27	17	14	0	1	42	31	2354
2017	11 to 20 years in current department or agency	12	25	28	19	15	0	1	38	34	1708
2017	More than 20 years in current department or agency	16	28	27	16	13	0	0	44	29	407

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	31	21	9	5	0	2	64	15	1476
2019	3 to 10 years in current department or agency	20	32	24	14	9	0	1	53	23	1527
2019	11 to 20 years in current department or agency	17	33	25	14	9	0	1	51	24	1584
2019	More than 20 years in current department or agency	19	32	25	15	6	0	3	52	22	299
2018	Less than 3 years in current department or agency	33	31	18	9	6	1	2	66	15	1279
2018	3 to 10 years in current department or agency	16	30	26	16	11	0	1	47	27	1478
2018	11 to 20 years in current department or agency	13	30	28	16	11	0	1	44	28	1232
2018	More than 20 years in current department or agency	14	32	29	14	8	0	3	48	23	275
2017	Less than 3 years in current department or agency	30	31	20	9	7	1	2	63	17	1421
2017	3 to 10 years in current department or agency	20	30	23	14	9	0	2	52	24	2355
2017	11 to 20 years in current department or agency	16	28	26	17	11	1	2	45	29	1707
2017	More than 20 years in current department or agency	19	33	23	14	9	0	2	53	23	403

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	25	21	14	9	0	1	55	23	1476
2019	3 to 10 years in current department or agency	20	25	25	16	14	1	1	45	30	1524
2019	11 to 20 years in current department or agency	18	27	24	15	14	0	1	46	30	1583
2019	More than 20 years in current department or agency	15	32	25	15	11	0	2	48	27	298
2018	Less than 3 years in current department or agency	28	27	21	11	8	1	3	57	21	1276
2018	3 to 10 years in current department or agency	15	23	27	19	16	0	1	38	35	1477
2018	11 to 20 years in current department or agency	13	24	26	19	15	0	1	38	35	1237
2018	More than 20 years in current department or agency	13	29	28	13	12	1	3	44	27	276
2017	Less than 3 years in current department or agency	26	26	19	15	11	2	2	54	27	1422
2017	3 to 10 years in current department or agency	16	23	23	18	17	1	2	40	36	2358
2017	11 to 20 years in current department or agency	14	22	26	18	18	1	2	37	37	1708
2017	More than 20 years in current department or agency	17	25	26	15	13	1	2	43	30	406

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	22	11	4	3	0	4	81	7	1476
2019	3 to 10 years in current department or agency	43	26	13	6	6	0	5	73	13	1524
2019	11 to 20 years in current department or agency	41	28	13	7	5	0	5	73	13	1584
2019	More than 20 years in current department or agency	38	27	14	5	4	1	11	74	10	296
2018	Less than 3 years in current department or agency	53	22	10	4	3	1	6	81	8	1274
2018	3 to 10 years in current department or agency	37	27	16	7	6	0	7	69	14	1475
2018	11 to 20 years in current department or agency	36	27	14	9	6	0	8	69	16	1231
2018	More than 20 years in current department or agency	37	29	13	6	5	0	9	73	13	275
2017	Less than 3 years in current department or agency	50	22	12	4	5	1	7	78	10	1423
2017	3 to 10 years in current department or agency	39	25	15	6	5	1	9	71	13	2347
2017	11 to 20 years in current department or agency	33	26	16	7	6	1	11	67	15	1704
2017	More than 20 years in current department or agency	36	27	15	4	5	1	12	72	10	406

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	30	17	8	7	0	1	68	15	1472
2019	3 to 10 years in current department or agency	28	29	21	12	9	0	1	58	21	1524
2019	11 to 20 years in current department or agency	26	32	20	12	9	0	1	58	22	1589
2019	More than 20 years in current department or agency	32	36	18	5	6	0	3	70	11	298
2018	Less than 3 years in current department or agency	40	28	17	7	6	1	1	69	13	1277
2018	3 to 10 years in current department or agency	24	27	23	15	10	0	1	52	25	1476
2018	11 to 20 years in current department or agency	23	28	21	13	12	0	1	53	26	1237
2018	More than 20 years in current department or agency	29	33	21	9	7	0	2	62	16	277
2017	Less than 3 years in current department or agency	34	30	19	9	8	0	0	64	17	1420
2017	3 to 10 years in current department or agency	26	30	22	13	9	0	1	56	22	2352
2017	11 to 20 years in current department or agency	22	31	24	13	9	0	1	54	22	1704
2017	More than 20 years in current department or agency	31	35	20	7	6	0	0	67	13	405

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	34	17	7	5	1	1	70	12	1471
2019	3 to 10 years in current department or agency	22	38	23	9	6	1	1	62	15	1524
2019	11 to 20 years in current department or agency	24	37	22	10	5	1	1	62	15	1587
2019	More than 20 years in current department or agency	24	39	24	7	5	0	1	64	12	300
2018	Less than 3 years in current department or agency	36	32	19	7	3	2	2	70	10	1281
2018	3 to 10 years in current department or agency	19	37	26	10	6	1	1	57	17	1470
2018	11 to 20 years in current department or agency	19	36	25	11	7	1	1	56	18	1237
2018	More than 20 years in current department or agency	22	42	17	11	6	1	2	66	17	273
2017	Less than 3 years in current department or agency	35	33	16	8	5	1	1	70	14	1420
2017	3 to 10 years in current department or agency	23	33	22	12	7	1	2	57	20	2349
2017	11 to 20 years in current department or agency	20	33	24	13	8	1	1	54	21	1704
2017	More than 20 years in current department or agency	26	33	22	11	7	0	0	60	18	407

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	34	18	10	6	0	2	65	16	1469
2019	3 to 10 years in current department or agency	21	32	25	12	8	1	1	54	20	1520
2019	11 to 20 years in current department or agency	18	37	23	14	7	0	1	55	21	1587
2019	More than 20 years in current department or agency	19	41	23	11	4	0	2	61	15	299
2018	Less than 3 years in current department or agency	32	33	20	8	4	1	2	67	13	1278
2018	3 to 10 years in current department or agency	16	33	29	13	8	1	1	49	21	1468
2018	11 to 20 years in current department or agency	14	33	28	15	8	1	1	48	24	1240
2018	More than 20 years in current department or agency	21	31	30	12	5	0	1	52	17	276
2017	Less than 3 years in current department or agency	31	33	20	10	5	1	1	65	15	1417
2017	3 to 10 years in current department or agency	20	31	23	14	9	1	2	52	24	2347
2017	11 to 20 years in current department or agency	15	31	26	17	8	0	2	47	26	1703
2017	More than 20 years in current department or agency	19	35	23	14	7	0	1	55	21	405

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	30	18	10	6	0	1	65	16	1463
2019	3 to 10 years in current department or agency	28	31	22	11	7	0	1	60	17	1520
2019	11 to 20 years in current department or agency	30	33	19	10	7	0	1	64	17	1587
2019	More than 20 years in current department or agency	32	36	17	9	3	1	2	70	13	298
2018	Less than 3 years in current department or agency	32	30	19	10	6	1	1	64	17	1279
2018	3 to 10 years in current department or agency	24	35	21	11	7	0	1	60	19	1466
2018	11 to 20 years in current department or agency	22	35	22	13	6	1	1	58	19	1234
2018	More than 20 years in current department or agency	31	37	19	9	4	0	1	69	13	275
2017	Less than 3 years in current department or agency	32	31	19	9	7	1	2	64	17	1418
2017	3 to 10 years in current department or agency	26	32	20	11	9	1	2	59	21	2347
2017	11 to 20 years in current department or agency	21	35	22	12	8	1	2	57	20	1704
2017	More than 20 years in current department or agency	30	34	18	10	6	0	2	66	16	407

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	28	12	6	5	1	1	76	11	1465
2019	3 to 10 years in current department or agency	38	28	17	8	8	0	1	66	17	1526
2019	11 to 20 years in current department or agency	39	28	16	8	8	0	1	68	16	1583
2019	More than 20 years in current department or agency	41	28	13	8	6	1	2	72	14	301

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	31	16	9	4	0	1	71	13	1469
2019	3 to 10 years in current department or agency	32	32	22	8	6	0	1	64	14	1520
2019	11 to 20 years in current department or agency	31	33	21	8	5	0	1	66	13	1582
2019	More than 20 years in current department or agency	27	39	19	8	4	1	2	67	13	300
2018	Less than 3 years in current department or agency	32	35	20	8	3	1	1	68	12	1273
2018	3 to 10 years in current department or agency	26	33	22	11	6	1	1	61	17	1462
2018	11 to 20 years in current department or agency	24	31	24	12	6	0	2	57	18	1231
2018	More than 20 years in current department or agency	26	30	23	13	6	0	2	58	19	273
2017	Less than 3 years in current department or agency	33	34	19	8	4	1	2	69	12	1418
2017	3 to 10 years in current department or agency	29	31	21	9	6	1	2	63	16	2345
2017	11 to 20 years in current department or agency	25	32	23	11	7	1	2	58	19	1694
2017	More than 20 years in current department or agency	25	31	22	13	7	0	1	57	21	406

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	24	11	4	3	0	2	82	7	1464
2019	3 to 10 years in current department or agency	49	27	12	5	5	0	2	78	10	1521
2019	11 to 20 years in current department or agency	48	25	14	6	5	0	2	74	11	1586
2019	More than 20 years in current department or agency	49	24	16	6	2	1	2	75	8	300
2018	Less than 3 years in current department or agency	57	22	11	3	3	1	3	82	6	1272
2018	3 to 10 years in current department or agency	46	26	14	7	5	1	2	73	12	1468
2018	11 to 20 years in current department or agency	43	27	14	7	6	0	3	72	14	1235
2018	More than 20 years in current department or agency	47	25	13	6	5	0	4	75	11	275
2017	Less than 3 years in current department or agency	56	24	11	4	3	0	1	82	7	1426
2017	3 to 10 years in current department or agency	46	26	14	7	5	0	2	74	12	2361
2017	11 to 20 years in current department or agency	45	26	14	7	6	1	2	72	13	1706
2017	More than 20 years in current department or agency	52	26	10	5	4	0	1	79	10	407

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	10	4	2	2	0	6	92	4	1462
2019	3 to 10 years in current department or agency	70	12	5	3	2	1	7	90	5	1523
2019	11 to 20 years in current department or agency	69	14	5	2	2	1	7	90	5	1588
2019	More than 20 years in current department or agency	69	15	5	3	1	0	8	90	4	296
2018	Less than 3 years in current department or agency	74	11	4	2	2	1	7	92	4	1281
2018	3 to 10 years in current department or agency	63	17	7	3	3	1	6	86	6	1472
2018	11 to 20 years in current department or agency	62	18	7	4	3	1	5	85	8	1235
2018	More than 20 years in current department or agency	62	21	7	2	0	1	7	89	3	275

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	5	2	3	1	3	89	5	1470
2019	3 to 10 years in current department or agency	68	13	7	4	4	1	3	85	8	1524
2019	11 to 20 years in current department or agency	70	11	6	5	4	1	3	85	9	1581
2019	More than 20 years in current department or agency	73	9	5	4	6	0	3	85	10	298
2018	Less than 3 years in current department or agency	77	9	3	2	3	1	4	91	5	1273
2018	3 to 10 years in current department or agency	63	16	8	4	4	1	4	83	9	1468
2018	11 to 20 years in current department or agency	65	13	6	5	5	3	4	83	10	1231
2018	More than 20 years in current department or agency	67	15	6	4	4	1	4	86	8	276
2017	Less than 3 years in current department or agency	78	10	4	2	3	1	3	91	5	1424
2017	3 to 10 years in current department or agency	65	13	7	5	4	1	4	83	10	2356
2017	11 to 20 years in current department or agency	63	16	7	5	4	1	4	83	10	1713
2017	More than 20 years in current department or agency	69	14	6	3	3	1	3	87	6	406

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	25	9	2	2	0	2	87	4	1468
2019	3 to 10 years in current department or agency	53	27	11	5	2	0	1	82	7	1517
2019	11 to 20 years in current department or agency	53	30	8	4	2	0	2	85	7	1576
2019	More than 20 years in current department or agency	52	27	10	3	3	0	3	82	7	299
2018	Less than 3 years in current department or agency	66	20	7	3	1	1	2	88	4	1274
2018	3 to 10 years in current department or agency	49	30	11	4	3	1	1	81	7	1473
2018	11 to 20 years in current department or agency	53	27	11	5	3	0	1	81	8	1242
2018	More than 20 years in current department or agency	55	30	8	4	1	1	1	86	5	275
2017	Less than 3 years in current department or agency	62	22	9	3	2	0	2	86	5	1422
2017	3 to 10 years in current department or agency	49	29	12	5	3	0	3	81	7	2356
2017	11 to 20 years in current department or agency	49	31	9	5	3	1	3	83	8	1713
2017	More than 20 years in current department or agency	56	30	7	3	1	0	2	88	5	408

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	17	8	3	4	0	2	85	7	1470
2019	3 to 10 years in current department or agency	55	21	11	5	5	0	1	78	11	1522
2019	11 to 20 years in current department or agency	55	22	11	6	5	0	1	78	11	1569
2019	More than 20 years in current department or agency	57	20	9	5	6	0	2	79	12	294
2018	Less than 3 years in current department or agency	69	15	7	4	3	1	2	86	7	1269
2018	3 to 10 years in current department or agency	49	23	13	8	6	1	2	73	14	1475
2018	11 to 20 years in current department or agency	49	24	12	7	6	1	1	74	14	1241
2018	More than 20 years in current department or agency	54	29	8	4	4	0	1	83	9	274
2017	Less than 3 years in current department or agency	68	16	6	4	3	0	2	86	7	1421
2017	3 to 10 years in current department or agency	53	22	11	7	5	0	3	77	12	2357
2017	11 to 20 years in current department or agency	51	23	11	6	6	1	2	76	12	1711
2017	More than 20 years in current department or agency	58	23	7	4	5	0	3	83	10	404

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	9	4	1	1	0	25	92	3	1456
2019	3 to 10 years in current department or agency	52	14	6	2	1	0	26	88	4	1517
2019	11 to 20 years in current department or agency	48	16	6	2	1	0	26	87	5	1569
2019	More than 20 years in current department or agency	46	17	6	2	2	1	25	86	5	298
2018	Less than 3 years in current department or agency	61	6	4	1	1	1	27	93	2	1265
2018	3 to 10 years in current department or agency	46	13	6	3	1	1	31	86	6	1472
2018	11 to 20 years in current department or agency	43	16	6	3	2	0	30	84	7	1233
2018	More than 20 years in current department or agency	49	19	6	2	1	0	22	89	3	275
2017	Less than 3 years in current department or agency	61	11	3	1	1	0	24	93	3	1421
2017	3 to 10 years in current department or agency	49	13	5	3	1	0	29	87	6	2356
2017	11 to 20 years in current department or agency	46	16	5	3	1	1	28	87	5	1708
2017	More than 20 years in current department or agency	49	17	7	2	1	0	23	86	5	407

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	15	5	1	1	0	5	93	2	1469
2019	3 to 10 years in current department or agency	67	18	7	2	1	0	5	89	3	1518
2019	11 to 20 years in current department or agency	63	20	8	1	1	0	6	89	3	1575
2019	More than 20 years in current department or agency	66	20	5	1	1	1	6	92	3	298
2018	Less than 3 years in current department or agency	70	16	5	1	1	1	6	93	2	1262
2018	3 to 10 years in current department or agency	58	21	9	3	1	1	7	86	4	1473
2018	11 to 20 years in current department or agency	62	20	8	2	1	0	7	88	3	1238
2018	More than 20 years in current department or agency	64	21	5	1	1	0	7	92	2	274
2017	Less than 3 years in current department or agency	68	17	6	2	1	0	5	90	4	1415
2017	3 to 10 years in current department or agency	60	21	8	3	1	1	7	87	4	2345
2017	11 to 20 years in current department or agency	59	21	7	3	1	1	8	88	4	1703
2017	More than 20 years in current department or agency	66	21	4	2	1	0	6	92	3	402

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	13	6	5	5	0	3	84	10	1470
2019	3 to 10 years in current department or agency	74	14	4	2	2	1	3	91	4	1524
2019	11 to 20 years in current department or agency	74	14	4	1	1	0	4	93	2	1580
2019	More than 20 years in current department or agency	74	13	3	0	2	1	6	94	3	299
2018	Less than 3 years in current department or agency	59	16	8	5	7	1	5	79	13	1273
2018	3 to 10 years in current department or agency	66	16	6	3	3	1	4	87	6	1475
2018	11 to 20 years in current department or agency	71	15	5	1	2	1	5	92	3	1242
2018	More than 20 years in current department or agency	78	11	3	1	2	1	4	94	4	276
2017	Less than 3 years in current department or agency	56	17	9	6	8	1	3	76	15	1421
2017	3 to 10 years in current department or agency	61	19	8	3	4	1	5	84	7	2359
2017	11 to 20 years in current department or agency	65	18	6	3	3	1	4	88	6	1711
2017	More than 20 years in current department or agency	70	17	6	1	1	0	5	92	2	408

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	12	3	2	0	2	82	5	1467
2019	3 to 10 years in current department or agency	48	30	13	4	3	0	3	80	7	1518
2019	11 to 20 years in current department or agency	50	28	13	4	2	0	3	81	6	1581
2019	More than 20 years in current department or agency	51	30	9	4	2	1	3	84	7	299
2018	Less than 3 years in current department or agency	52	26	12	4	3	0	2	81	7	1273
2018	3 to 10 years in current department or agency	45	30	15	5	2	1	3	78	7	1476
2018	11 to 20 years in current department or agency	44	32	13	5	2	1	3	79	8	1238
2018	More than 20 years in current department or agency	48	30	15	2	3	1	2	80	5	276
2017	Less than 3 years in current department or agency	53	28	12	3	1	0	2	83	5	1421
2017	3 to 10 years in current department or agency	48	30	11	5	2	0	3	81	7	2353
2017	11 to 20 years in current department or agency	45	31	13	5	2	1	4	80	7	1709
2017	More than 20 years in current department or agency	54	31	8	3	2	0	2	87	5	407

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	37	32	9	3	0	0	56	12	1479
2019	3 to 10 years in current department or agency	11	33	37	14	4	0	0	45	18	1535
2019	11 to 20 years in current department or agency	11	33	38	12	5	0	0	44	17	1592
2019	More than 20 years in current department or agency	13	34	39	10	3	0	0	48	13	301
2018	Less than 3 years in current department or agency	21	41	28	7	3	0	0	62	10	1285
2018	3 to 10 years in current department or agency	10	29	41	15	6	0	0	39	20	1485
2018	11 to 20 years in current department or agency	11	29	39	16	5	0	0	40	21	1243
2018	More than 20 years in current department or agency	14	35	36	10	4	0	0	49	14	277
2017	Less than 3 years in current department or agency	15	37	34	9	5	0	0	52	14	1424
2017	3 to 10 years in current department or agency	9	30	38	14	7	0	0	40	22	2356
2017	11 to 20 years in current department or agency	9	27	39	15	8	0	0	36	24	1716
2017	More than 20 years in current department or agency	13	29	39	12	5	2	1	43	17	405

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	14	38	26	13	0	39	23	1466
2019	3 to 10 years in current department or agency	10	19	42	22	7	0	29	29	1521
2019	11 to 20 years in current department or agency	11	17	42	22	7	1	30	28	1584
2019	More than 20 years in current department or agency	7	15	47	24	7	0	31	22	299
2018	Less than 3 years in current department or agency	6	12	36	27	17	0	45	19	1275
2018	3 to 10 years in current department or agency	11	21	41	19	7	0	26	32	1460
2018	11 to 20 years in current department or agency	10	22	41	21	6	0	27	32	1222
2018	More than 20 years in current department or agency	6	21	41	24	9	0	32	27	276
2017	Less than 3 years in current department or agency	7	15	36	28	13	1	41	22	1423
2017	3 to 10 years in current department or agency	10	20	43	19	8	0	27	30	2359
2017	11 to 20 years in current department or agency	11	23	41	18	6	1	24	34	1710
2017	More than 20 years in current department or agency	7	19	42	26	5	0	32	26	408

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	38	12	7	2	2	0	79	9	1477
2019	3 to 10 years in current department or agency	36	43	11	7	2	1	0	80	9	1526
2019	11 to 20 years in current department or agency	42	40	11	4	3	1	0	83	6	1588
2019	More than 20 years in current department or agency	49	34	9	4	2	3	0	85	6	296
2018	Less than 3 years in current department or agency	38	37	12	4	3	5	1	80	7	1279
2018	3 to 10 years in current department or agency	36	41	13	6	3	1	0	78	9	1483
2018	11 to 20 years in current department or agency	40	42	10	5	2	1	0	82	7	1236
2018	More than 20 years in current department or agency	53	32	8	2	4	1	0	86	6	274
2017	Less than 3 years in current department or agency	35	36	14	6	3	5	0	75	10	1424
2017	3 to 10 years in current department or agency	32	41	13	6	6	2	0	74	13	2359
2017	11 to 20 years in current department or agency	34	42	12	6	5	1	0	77	11	1714
2017	More than 20 years in current department or agency	39	41	10	3	4	2	0	82	8	405

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	38	15	11	5	1	69	16	1477
2019	3 to 10 years in current department or agency	24	37	17	13	8	1	62	21	1534
2019	11 to 20 years in current department or agency	26	36	18	11	7	1	63	19	1590
2019	More than 20 years in current department or agency	31	32	17	12	6	2	65	19	299
2018	Less than 3 years in current department or agency	34	37	14	7	4	3	74	12	1282
2018	3 to 10 years in current department or agency	22	36	17	15	9	1	59	24	1482
2018	11 to 20 years in current department or agency	24	37	17	14	7	1	62	21	1244
2018	More than 20 years in current department or agency	28	41	12	8	9	2	70	17	272
2017	Less than 3 years in current department or agency	28	39	13	11	6	2	69	17	1426
2017	3 to 10 years in current department or agency	16	40	16	15	11	1	57	26	2358
2017	11 to 20 years in current department or agency	18	39	16	14	11	1	58	26	1711
2017	More than 20 years in current department or agency	22	43	12	12	8	1	67	21	408

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	1479
2019	3 to 10 years in current department or agency	22	78	1533
2019	11 to 20 years in current department or agency	23	77	1590
2019	More than 20 years in current department or agency	16	84	299
2017	Less than 3 years in current department or agency	17	83	1423
2017	3 to 10 years in current department or agency	22	78	2355
2017	11 to 20 years in current department or agency	22	78	1712
2017	More than 20 years in current department or agency	19	81	406
2014	Less than 3 years in current department or agency	17	83	959
2014	3 to 10 years in current department or agency	18	82	3601
2014	11 to 20 years in current department or agency	17	83	1532
2014	More than 20 years in current department or agency	11	89	444

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	79	21	250
2019	3 to 10 years in current department or agency	84	16	329
2019	11 to 20 years in current department or agency	85	15	352
2019	More than 20 years in current department or agency	85	15	47
2017	Less than 3 years in current department or agency	78	22	242
2017	3 to 10 years in current department or agency	83	17	508
2017	11 to 20 years in current department or agency	81	19	377
2017	More than 20 years in current department or agency	89	11	79
2014	Less than 3 years in current department or agency	75	25	161
2014	3 to 10 years in current department or agency	79	21	643
2014	11 to 20 years in current department or agency	85	15	259
2014	More than 20 years in current department or agency	84	16	49

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	35	7	2	3	1	0	88	5	193
2019	3 to 10 years in current department or agency	53	32	3	7	4	1	0	86	11	273
2019	11 to 20 years in current department or agency	50	33	4	9	3	1	0	84	12	294
2019	More than 20 years in current department or agency	49	28	0	15	9	0	0	77	23	39
2017	Less than 3 years in current department or agency	56	30	6	5	3	0	1	86	8	188
2017	3 to 10 years in current department or agency	50	30	7	9	3	1	1	81	12	421
2017	11 to 20 years in current department or agency	45	39	7	6	3	0	0	84	9	313
2017	More than 20 years in current department or agency	54	28	2	11	4	0	0	82	15	71
2014	Less than 3 years in current department or agency	51	33	2	4	6	0	3	87	11	123
2014	3 to 10 years in current department or agency	52	31	8	6	2	0	1	84	8	514
2014	11 to 20 years in current department or agency	48	36	5	8	1	1	0	85	10	219
2014	More than 20 years in current department or agency	48	31	6	7	4	0	3	82	12	42

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	30	24	11	11	1	0	22	78	1476
2019	3 to 10 years in current department or agency	16	31	25	13	13	2	0	17	83	1520
2019	11 to 20 years in current department or agency	22	33	21	12	9	2	1	22	78	1584
2019	More than 20 years in current department or agency	32	36	17	7	6	2	0	33	67	299
2018	Less than 3 years in current department or agency	26	23	22	11	11	4	2	28	72	1283
2018	3 to 10 years in current department or agency	21	24	24	14	15	1	0	21	79	1482
2018	11 to 20 years in current department or agency	28	26	21	11	11	2	1	29	71	1238
2018	More than 20 years in current department or agency	32	29	20	7	9	1	1	33	67	277
2017	Less than 3 years in current department or agency	18	23	21	14	20	3	2	19	81	1426
2017	3 to 10 years in current department or agency	22	22	21	14	16	3	1	23	77	2363
2017	11 to 20 years in current department or agency	33	25	18	10	10	4	1	34	66	1716
2017	More than 20 years in current department or agency	36	24	17	9	6	7	1	39	61	408

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	68	32	1130
2019	3 to 10 years in current department or agency	54	46	1245
2019	11 to 20 years in current department or agency	49	51	1194
2019	More than 20 years in current department or agency	50	50	199

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	39	61	1111
2019	3 to 10 years in current department or agency	38	62	1219
2019	11 to 20 years in current department or agency	38	62	1171
2019	More than 20 years in current department or agency	42	58	195
2018	Less than 3 years in current department or agency	35	65	892
2018	3 to 10 years in current department or agency	24	76	1153
2018	11 to 20 years in current department or agency	26	74	850
2018	More than 20 years in current department or agency	25	75	180

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	24	18	18	19	2	6	41	40	1108
2019	3 to 10 years in current department or agency	11	24	18	20	21	1	5	38	43	1215
2019	11 to 20 years in current department or agency	9	23	20	18	21	1	7	35	43	1174
2019	More than 20 years in current department or agency	9	23	21	17	18	2	10	36	40	195
2018	Less than 3 years in current department or agency	18	25	16	15	17	3	5	47	35	892
2018	3 to 10 years in current department or agency	7	21	19	20	26	1	5	30	49	1156
2018	11 to 20 years in current department or agency	7	20	19	20	25	2	6	29	50	856
2018	More than 20 years in current department or agency	11	22	21	18	19	3	7	36	41	183
2017	Less than 3 years in current department or agency	14	24	14	17	22	2	7	42	43	1098
2017	3 to 10 years in current department or agency	8	19	15	19	28	3	7	31	52	1723
2017	11 to 20 years in current department or agency	8	21	18	18	24	3	9	33	47	1076
2017	More than 20 years in current department or agency	9	24	14	16	24	5	8	37	46	232

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	18	14	19	36	2	5	25	59	1109
2019	3 to 10 years in current department or agency	5	13	15	24	37	2	5	19	65	1215
2019	11 to 20 years in current department or agency	3	13	19	21	35	2	7	18	62	1175
2019	More than 20 years in current department or agency	6	18	19	21	26	2	9	26	53	196
2018	Less than 3 years in current department or agency	5	14	16	19	39	2	6	21	62	894
2018	3 to 10 years in current department or agency	2	9	14	19	50	1	5	12	73	1152
2018	11 to 20 years in current department or agency	2	10	14	20	48	2	5	13	72	855
2018	More than 20 years in current department or agency	5	13	18	20	36	2	5	20	60	182
2017	Less than 3 years in current department or agency	3	9	11	17	53	2	5	13	75	1096
2017	3 to 10 years in current department or agency	2	7	9	19	56	3	5	9	81	1724
2017	11 to 20 years in current department or agency	2	9	12	18	48	3	8	13	74	1074
2017	More than 20 years in current department or agency	4	11	12	18	44	4	7	17	69	231

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	22	16	9	10	0	4	64	20	1445
2019	3 to 10 years in current department or agency	34	20	18	10	13	1	5	56	25	1501
2019	11 to 20 years in current department or agency	35	19	15	11	13	1	7	58	26	1567
2019	More than 20 years in current department or agency	44	17	11	7	12	0	9	66	22	295
2018	Less than 3 years in current department or agency	35	19	14	8	7	2	14	65	18	1278
2018	3 to 10 years in current department or agency	31	18	16	13	14	1	7	53	29	1479
2018	11 to 20 years in current department or agency	33	17	16	11	14	1	8	55	27	1241
2018	More than 20 years in current department or agency	40	16	14	9	11	1	9	63	22	277

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment