2019 Public Service Employee Survey Results for Health Canada by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 32 51 3 8 6 0 0 83 14 93
2019 Health care practitioners 41 45 3 8 3 0 0 86 11 128
2019 Federal regulators 40 45 3 10 2 0 0 85 12 625
2019 Compliance, inspection and enforcement 37 48 3 9 2 0 0 86 11 526
2019 Communications or public affairs 32 50 4 12 2 0 0 82 14 217
2019 Access to information and privacy 40 51 3 5 1 0 0 91 7 72
2019 Security 34 49 3 10 3 0 0 83 13 59
2019 Science and technology 40 43 3 13 1 0 0 83 14 643
2019 Legal services 44 49 0 7 0 0 0 93 7 26
2019 Administration and operations 55 36 2 5 2 0 0 91 7 615
2019 Human resources 39 49 4 6 2 0 0 88 8 268
2019 Financial management 58 35 4 1 2 0 0 92 3 178
2019 Procurement 37 52 0 9 2 0 0 89 11 44
2019 Real property 47 32 5 10 5 0 0 80 16 50
2019 Materiel management 68 18 0 7 8 0 0 85 15 11
2019 Information management 37 40 5 15 3 0 0 77 18 142
2019 Information technology 38 41 5 13 2 0 0 80 15 203
2019 Evaluation 43 45 4 6 1 0 0 88 7 387
2019 Data sciences 37 44 2 13 4 0 0 81 17 80
2019 Policy 39 45 4 10 2 0 0 84 12 444
2019 Project management 39 42 2 14 3 0 0 81 17 188
2019 Other services to the public 45 33 5 10 6 0 0 78 17 51
2019 None of the above 48 40 4 6 2 0 0 88 7 199
2017 Client contact centre 29 50 7 11 3 0 0 79 14 139
2017 Health care practitioners 26 45 5 17 7 0 0 71 25 384
2017 Federal regulators 27 49 3 15 4 0 0 77 20 563
2017 Compliance, inspection and enforcement 20 51 8 15 6 0 0 72 20 393
2017 Communications or public affairs 30 50 3 13 4 0 0 80 17 224
2017 Access to information and privacy 35 49 2 13 2 0 0 84 15 60
2017 Security 35 33 9 16 7 0 0 69 23 38
2017 Science and technology 31 50 3 13 3 0 0 81 16 609
2017 Legal services 45 38 0 9 9 0 0 82 18 21
2017 Administration and operations 43 43 5 8 2 0 0 85 10 897
2017 Human resources 31 47 3 13 6 0 0 78 19 246
2017 Financial management 45 43 5 5 2 1 0 88 6 212
2017 Procurement 43 32 11 6 8 0 0 75 14 36
2017 Real property 27 48 7 7 11 0 0 75 18 50
2017 Materiel management 34 56 0 10 0 0 0 90 10 14
2017 Information management 37 46 4 10 4 0 0 82 14 162
2017 Information technology 27 53 5 9 6 0 0 80 15 217
2017 Evaluation 33 51 6 7 3 0 0 84 10 334
2017 Data sciences 35 50 6 4 5 0 0 85 9 97
2017 Policy 29 51 5 10 4 0 0 80 15 512
2017 Project management 32 51 4 8 5 0 0 83 13 230
2017 Other services to the public 45 45 2 7 1 0 0 89 8 89
2017 None of the above 32 46 5 12 4 0 0 79 16 358
2014 Client contact centre 27 44 7 13 9 0 1 71 22 178
2014 Health care practitioners 21 51 4 17 7 0 0 72 25 515
2014 Federal regulators 25 51 6 13 5 0 0 76 18 724
2014 Compliance, inspection and enforcement 20 53 8 14 4 0 0 73 19 430
2014 Communications or public affairs 26 49 4 17 3 0 0 75 20 262
2014 Access to information and privacy 37 38 9 6 11 0 0 75 17 36
2014 Security 32 47 2 11 9 0 0 79 19 51
2014 Science and technology 26 49 5 16 4 0 0 75 20 727
2014 Legal services 36 54 3 0 6 0 0 91 6 29
2014 Administration and operations 37 45 4 10 4 0 0 82 14 1150
2014 Human resources 34 52 3 7 3 0 0 87 10 297
2014 Financial management 40 47 4 6 3 0 0 86 10 297
2014 Procurement 19 46 7 25 2 0 0 66 27 39
2014 Real property 35 37 13 11 4 0 0 72 15 84
2014 Materiel management 22 73 0 5 0 0 0 95 5 13
2014 Information management 32 48 7 7 6 0 0 80 13 216
2014 Information technology 29 46 7 15 4 0 0 75 18 284
2014 Evaluation 28 51 5 11 4 0 0 79 15 415
2014 Other services to the public 33 44 6 11 7 0 0 77 17 165
2014 None of the above 29 49 5 12 4 1 0 78 17 624

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 59 19 10 9 3 0 0 78 12 93
2019 Health care practitioners 67 18 5 6 5 0 0 85 11 128
2019 Federal regulators 69 17 4 6 3 0 1 87 8 628
2019 Compliance, inspection and enforcement 63 19 5 9 3 0 1 82 13 526
2019 Communications or public affairs 71 13 2 8 6 0 0 84 14 216
2019 Access to information and privacy 64 17 6 4 8 0 1 82 12 71
2019 Security 64 24 7 3 2 0 0 88 5 59
2019 Science and technology 70 15 5 5 2 0 1 87 8 639
2019 Legal services 58 23 9 7 4 0 0 81 10 26
2019 Administration and operations 68 18 5 6 3 0 1 87 8 614
2019 Human resources 61 27 5 5 2 0 1 88 7 267
2019 Financial management 70 19 4 5 1 0 1 90 7 178
2019 Procurement 61 28 7 2 0 0 2 90 2 44
2019 Real property 69 18 5 6 0 0 2 89 6 49
2019 Materiel management 85 7 0 8 0 0 0 92 8 11
2019 Information management 64 21 3 7 3 0 2 87 10 142
2019 Information technology 68 19 4 5 3 0 1 88 8 203
2019 Evaluation 67 15 6 6 5 0 1 83 11 387
2019 Data sciences 74 11 2 10 2 0 0 85 13 80
2019 Policy 75 15 3 4 3 0 0 90 7 444
2019 Project management 68 18 5 3 5 0 1 86 8 186
2019 Other services to the public 69 16 13 0 2 0 0 85 2 51
2019 None of the above 70 17 5 4 2 0 1 88 6 199
2017 Client contact centre 48 32 8 7 2 0 3 82 10 139
2017 Health care practitioners 66 19 4 6 3 1 2 87 9 384
2017 Federal regulators 70 16 5 5 4 0 1 86 9 562
2017 Compliance, inspection and enforcement 61 15 7 9 7 0 1 77 16 390
2017 Communications or public affairs 69 17 3 7 4 0 0 86 11 224
2017 Access to information and privacy 74 13 2 5 6 0 0 87 11 60
2017 Security 66 18 9 2 2 0 3 86 4 38
2017 Science and technology 68 16 5 6 4 0 1 85 10 607
2017 Legal services 58 31 6 5 0 0 0 90 5 21
2017 Administration and operations 66 19 6 6 2 0 1 86 8 897
2017 Human resources 61 21 7 8 4 0 0 82 12 245
2017 Financial management 62 26 4 5 1 0 1 89 7 212
2017 Procurement 71 23 0 1 0 0 5 98 2 36
2017 Real property 69 14 6 3 4 0 3 86 8 51
2017 Materiel management 54 6 29 0 11 0 0 60 11 14
2017 Information management 66 17 6 7 3 0 1 84 10 162
2017 Information technology 65 17 6 8 4 0 0 83 12 217
2017 Evaluation 69 13 5 7 5 0 1 82 12 335
2017 Data sciences 67 17 3 8 5 0 0 84 13 96
2017 Policy 73 15 3 5 3 0 0 89 8 510
2017 Project management 69 18 5 6 2 0 0 88 7 230
2017 Other services to the public 83 9 2 2 2 1 1 94 4 88
2017 None of the above 63 17 4 11 3 0 1 82 14 358
2014 Client contact centre 58 19 5 14 3 0 1 77 17 178
2014 Health care practitioners 68 16 5 7 3 0 2 85 10 515
2014 Federal regulators 68 18 5 5 3 1 1 87 8 724
2014 Compliance, inspection and enforcement 62 17 6 10 5 0 1 80 15 430
2014 Communications or public affairs 69 14 4 8 3 0 1 84 12 262
2014 Access to information and privacy 64 28 3 3 3 0 0 92 6 36
2014 Security 58 31 8 3 0 0 0 89 3 51
2014 Science and technology 67 16 5 5 5 1 2 85 10 726
2014 Legal services 60 26 3 7 0 0 4 89 7 29
2014 Administration and operations 64 20 5 7 3 0 1 85 10 1150
2014 Human resources 59 24 4 8 5 0 0 83 13 296
2014 Financial management 64 21 5 6 2 0 2 87 9 296
2014 Procurement 51 27 12 5 5 0 0 78 10 39
2014 Real property 67 17 8 2 4 0 3 85 6 84
2014 Materiel management 68 21 6 0 5 0 0 89 5 13
2014 Information management 65 19 7 4 5 0 0 84 9 216
2014 Information technology 64 20 6 5 4 0 1 85 9 284
2014 Evaluation 65 16 5 6 5 0 2 83 11 414
2014 Other services to the public 67 16 8 4 3 1 2 85 7 165
2014 None of the above 67 19 3 5 4 0 1 88 9 623

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 47 37 6 5 4 0 0 85 9 93
2019 Health care practitioners 49 29 4 9 9 0 0 78 18 127
2019 Federal regulators 39 35 7 12 7 0 0 74 19 627
2019 Compliance, inspection and enforcement 38 39 6 11 6 0 0 77 17 528
2019 Communications or public affairs 42 35 6 14 3 0 0 77 17 217
2019 Access to information and privacy 41 40 4 12 3 0 0 81 15 72
2019 Security 45 36 8 3 7 0 0 81 11 58
2019 Science and technology 36 38 7 13 6 0 0 74 19 640
2019 Legal services 44 40 7 10 0 0 0 83 10 26
2019 Administration and operations 55 30 4 8 3 0 0 85 11 612
2019 Human resources 49 35 5 8 4 0 0 84 11 268
2019 Financial management 57 32 4 5 3 0 0 88 8 180
2019 Procurement 44 34 5 17 0 0 0 78 17 44
2019 Real property 64 24 6 4 1 0 0 88 6 49
2019 Materiel management 77 8 0 7 8 0 0 85 15 11
2019 Information management 46 28 10 11 5 0 0 74 16 142
2019 Information technology 53 26 8 12 2 0 0 79 14 202
2019 Evaluation 38 36 9 13 5 0 0 74 17 387
2019 Data sciences 51 25 7 13 4 0 0 76 17 80
2019 Policy 45 33 6 10 6 0 0 78 16 443
2019 Project management 42 42 5 7 4 0 0 84 11 187
2019 Other services to the public 37 35 15 5 9 0 0 72 13 50
2019 None of the above 51 30 3 12 4 0 0 82 15 199
2017 Client contact centre 33 38 11 12 6 0 0 71 18 139
2017 Health care practitioners 32 41 4 14 9 0 0 73 23 384
2017 Federal regulators 35 33 6 16 10 0 0 68 26 562
2017 Compliance, inspection and enforcement 32 40 9 12 6 0 0 72 18 392
2017 Communications or public affairs 41 39 7 9 5 0 0 80 14 224
2017 Access to information and privacy 53 33 8 5 2 0 0 85 6 60
2017 Security 34 29 24 11 2 0 0 63 13 38
2017 Science and technology 32 38 6 15 9 0 0 70 24 609
2017 Legal services 52 24 9 5 10 0 0 76 15 21
2017 Administration and operations 47 31 7 9 6 0 0 78 15 898
2017 Human resources 42 34 6 11 7 0 0 75 18 245
2017 Financial management 41 35 9 8 6 0 0 77 14 212
2017 Procurement 32 38 9 13 8 0 0 70 21 36
2017 Real property 54 24 9 7 2 0 3 81 10 51
2017 Materiel management 37 25 10 19 10 0 0 62 29 14
2017 Information management 43 36 7 8 6 0 0 79 14 162
2017 Information technology 45 32 8 10 5 0 0 77 15 217
2017 Evaluation 35 34 9 11 11 0 0 69 22 335
2017 Data sciences 49 32 7 8 4 0 0 81 12 96
2017 Policy 35 34 7 14 11 0 0 69 25 511
2017 Project management 39 35 7 14 5 0 0 75 19 230
2017 Other services to the public 45 23 3 20 10 0 0 67 30 89
2017 None of the above 40 30 13 12 6 0 0 70 18 357
2014 Client contact centre 33 36 9 13 8 0 1 70 21 178
2014 Health care practitioners 34 35 4 17 10 0 0 69 27 515
2014 Federal regulators 33 35 8 12 12 0 0 68 24 723
2014 Compliance, inspection and enforcement 35 36 6 15 8 0 0 71 23 428
2014 Communications or public affairs 38 34 7 14 7 0 0 72 21 262
2014 Access to information and privacy 28 36 11 11 14 0 0 64 25 36
2014 Security 31 23 15 14 18 0 0 53 31 51
2014 Science and technology 34 37 7 13 8 0 0 72 21 726
2014 Legal services 58 24 7 7 3 0 0 82 11 29
2014 Administration and operations 45 31 8 11 6 0 0 76 16 1148
2014 Human resources 45 35 3 11 6 0 0 80 17 297
2014 Financial management 43 35 5 11 5 0 0 79 16 297
2014 Procurement 24 44 10 10 12 0 0 68 21 39
2014 Real property 52 31 7 5 3 0 1 84 9 84
2014 Materiel management 53 11 15 21 0 0 0 64 21 13
2014 Information management 47 29 6 11 6 1 0 77 17 216
2014 Information technology 37 32 5 16 10 0 0 69 26 284
2014 Evaluation 28 30 12 15 14 0 0 59 29 414
2014 Other services to the public 38 33 9 12 8 0 0 71 20 165
2014 None of the above 35 35 8 15 7 0 0 70 21 624

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 31 37 11 12 10 0 0 68 21 92
2019 Health care practitioners 30 32 13 20 5 0 0 62 25 127
2019 Federal regulators 27 44 12 12 5 0 0 71 17 625
2019 Compliance, inspection and enforcement 24 45 13 15 4 0 0 69 18 524
2019 Communications or public affairs 30 41 12 11 4 1 1 73 15 215
2019 Access to information and privacy 41 41 10 7 0 0 1 83 7 72
2019 Security 27 38 10 14 10 0 0 65 24 59
2019 Science and technology 32 40 11 14 4 0 0 71 18 638
2019 Legal services 24 55 7 11 3 0 0 79 14 26
2019 Administration and operations 37 39 8 12 4 0 1 77 15 614
2019 Human resources 28 37 16 13 5 0 0 66 18 268
2019 Financial management 39 37 13 6 5 0 0 76 11 178
2019 Procurement 30 39 11 19 2 0 0 69 21 44
2019 Real property 50 27 13 5 4 0 0 77 10 50
2019 Materiel management 37 40 0 23 0 0 0 77 23 11
2019 Information management 38 30 13 11 8 0 0 68 19 141
2019 Information technology 34 34 14 14 4 0 0 68 18 202
2019 Evaluation 23 42 14 17 3 0 1 65 20 385
2019 Data sciences 35 31 15 13 5 0 1 67 18 80
2019 Policy 31 41 10 14 4 0 0 72 18 442
2019 Project management 30 36 15 16 3 0 0 67 19 187
2019 Other services to the public 24 41 10 13 8 0 3 67 22 51
2019 None of the above 41 37 8 11 3 1 0 78 14 198
2018 Client contact centre 30 39 11 10 8 3 0 71 18 60
2018 Health care practitioners 32 40 8 15 5 0 0 72 20 89
2018 Federal regulators 25 47 12 12 4 0 0 72 16 583
2018 Compliance, inspection and enforcement 20 48 14 15 3 0 0 68 18 436
2018 Communications or public affairs 27 42 11 14 4 0 2 70 19 198
2018 Access to information and privacy 39 37 8 15 0 0 0 77 15 52
2018 Security 20 48 15 14 3 0 0 68 17 35
2018 Science and technology 27 51 8 9 4 1 1 79 13 516
2018 Legal services 40 45 0 15 0 0 0 85 15 19
2018 Administration and operations 34 41 10 9 5 0 1 76 14 492
2018 Human resources 22 44 12 15 7 0 0 66 22 187
2018 Financial management 32 38 12 8 10 1 0 70 18 145
2018 Procurement 53 16 15 5 6 0 5 73 11 18
2018 Real property 19 48 0 28 4 0 0 68 32 24
2018 Information management 40 35 9 11 4 0 1 76 15 124
2018 Information technology 22 49 14 9 5 0 1 72 14 144
2018 Evaluation 22 46 13 15 3 0 2 69 18 354
2018 Data sciences 36 41 12 10 1 0 0 77 11 79
2018 Policy 25 46 9 15 4 0 0 72 19 378
2018 Project management 26 40 17 13 3 0 2 67 16 152
2018 Other services to the public 27 35 22 14 2 0 0 62 16 52
2018 None of the above 24 43 10 15 7 0 1 68 22 148
2017 Client contact centre 25 43 16 10 6 0 0 68 16 139
2017 Health care practitioners 23 40 11 18 8 0 0 64 26 384
2017 Federal regulators 25 40 11 15 8 0 0 66 23 563
2017 Compliance, inspection and enforcement 19 39 15 18 9 0 0 58 27 393
2017 Communications or public affairs 28 42 11 12 6 0 0 71 18 223
2017 Access to information and privacy 42 35 4 16 3 0 0 77 19 60
2017 Security 37 30 11 14 6 0 3 68 20 38
2017 Science and technology 23 40 14 14 8 0 0 64 22 608
2017 Legal services 58 15 23 4 0 0 0 73 4 21
2017 Administration and operations 33 37 11 13 6 0 0 70 19 897
2017 Human resources 34 37 9 13 7 0 0 71 20 246
2017 Financial management 32 44 10 9 5 0 0 76 14 212
2017 Procurement 31 36 11 14 8 0 0 66 22 36
2017 Real property 35 24 16 13 13 0 0 59 25 51
2017 Materiel management 40 30 5 6 10 0 10 78 17 14
2017 Information management 35 37 15 10 3 1 0 73 13 162
2017 Information technology 31 37 12 11 8 0 1 69 20 217
2017 Evaluation 25 40 14 15 5 1 0 65 20 333
2017 Data sciences 34 44 12 8 2 0 0 78 10 95
2017 Policy 24 43 12 13 6 0 1 68 20 512
2017 Project management 22 43 13 16 7 0 0 65 23 230
2017 Other services to the public 28 34 12 20 5 0 0 62 25 89
2017 None of the above 26 41 10 13 9 0 0 68 22 357
2014 Client contact centre 19 39 14 16 10 0 1 59 26 178
2014 Health care practitioners 17 36 13 24 12 0 0 52 35 515
2014 Federal regulators 23 41 12 17 6 0 0 64 24 723
2014 Compliance, inspection and enforcement 16 46 16 15 7 0 0 62 22 430
2014 Communications or public affairs 27 43 9 16 5 0 0 70 21 259
2014 Access to information and privacy 20 41 17 11 11 0 0 61 22 36
2014 Security 25 33 14 11 17 0 0 58 28 51
2014 Science and technology 25 39 16 16 5 0 0 63 21 727
2014 Legal services 46 34 14 3 0 3 0 82 3 29
2014 Administration and operations 25 38 11 17 8 0 0 63 26 1150
2014 Human resources 31 38 11 14 5 0 1 69 20 297
2014 Financial management 27 42 12 13 5 0 0 70 18 297
2014 Procurement 17 36 12 20 15 0 0 53 35 39
2014 Real property 30 34 11 12 12 1 0 66 24 84
2014 Materiel management 53 5 10 32 0 0 0 58 32 13
2014 Information management 24 37 15 12 10 0 1 62 22 216
2014 Information technology 21 35 16 18 10 0 0 56 28 285
2014 Evaluation 21 40 15 18 6 0 1 61 24 415
2014 Other services to the public 22 38 13 18 9 0 0 60 28 165
2014 None of the above 18 41 15 17 9 0 0 59 26 623

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 43 34 9 7 7 0 0 77 14 89
2019 Health care practitioners 41 37 8 9 4 1 0 79 13 128
2019 Federal regulators 44 38 7 7 2 0 0 83 10 627
2019 Compliance, inspection and enforcement 39 41 10 6 3 0 0 80 10 525
2019 Communications or public affairs 49 37 6 6 1 1 0 87 7 215
2019 Access to information and privacy 57 30 8 4 1 0 0 87 5 72
2019 Security 44 32 14 6 3 0 0 76 9 59
2019 Science and technology 49 35 8 5 2 0 0 84 7 637
2019 Legal services 60 30 0 7 0 3 0 93 7 26
2019 Administration and operations 54 32 7 4 1 0 0 87 6 609
2019 Human resources 50 32 11 4 2 0 0 83 6 263
2019 Financial management 59 27 8 6 0 0 0 86 6 177
2019 Procurement 51 31 3 11 4 0 0 82 15 43
2019 Real property 66 23 8 2 0 0 1 90 2 50
2019 Materiel management 77 8 0 7 8 0 0 85 15 11
2019 Information management 47 29 14 4 5 1 0 76 9 141
2019 Information technology 53 34 8 2 2 0 1 87 4 201
2019 Evaluation 44 32 12 7 3 0 1 78 10 386
2019 Data sciences 55 32 7 6 0 0 0 87 6 80
2019 Policy 49 35 6 6 3 0 0 85 9 441
2019 Project management 53 32 6 6 3 0 0 85 9 186
2019 Other services to the public 40 43 7 5 5 0 0 84 9 50
2019 None of the above 59 29 6 5 1 0 0 88 6 199
2017 Client contact centre 40 38 11 7 4 0 0 78 11 138
2017 Health care practitioners 40 37 8 11 4 0 0 77 15 382
2017 Federal regulators 45 37 8 7 2 0 0 83 10 559
2017 Compliance, inspection and enforcement 35 45 9 7 4 0 0 80 11 393
2017 Communications or public affairs 56 30 7 5 2 0 0 86 7 222
2017 Access to information and privacy 51 36 9 5 0 0 0 86 5 60
2017 Security 55 25 9 7 2 0 3 82 9 38
2017 Science and technology 44 40 7 7 2 0 0 84 9 607
2017 Legal services 65 31 0 5 0 0 0 95 5 20
2017 Administration and operations 48 35 8 6 2 0 0 84 9 894
2017 Human resources 51 38 6 4 0 0 0 90 4 246
2017 Financial management 52 36 6 4 1 0 0 89 5 212
2017 Procurement 50 33 0 11 5 0 0 84 16 36
2017 Real property 52 31 13 3 2 0 0 83 5 51
2017 Materiel management 30 70 0 0 0 0 0 100 0 14
2017 Information management 50 30 9 7 3 0 0 80 10 162
2017 Information technology 54 32 8 5 0 0 0 86 6 217
2017 Evaluation 43 37 10 7 2 0 1 81 9 332
2017 Data sciences 54 33 6 6 0 1 0 87 6 96
2017 Policy 46 37 6 7 3 0 0 84 10 510
2017 Project management 50 33 5 7 4 1 0 83 11 230
2017 Other services to the public 54 30 3 9 4 0 0 84 13 88
2017 None of the above 42 39 10 7 2 1 0 81 8 356
2014 Client contact centre 31 41 14 9 4 1 1 73 13 178
2014 Health care practitioners 30 45 9 11 6 0 0 75 16 515
2014 Federal regulators 45 36 9 7 2 0 0 82 9 721
2014 Compliance, inspection and enforcement 37 44 10 8 1 0 0 81 9 430
2014 Communications or public affairs 46 38 9 6 1 0 0 84 8 262
2014 Access to information and privacy 31 52 9 6 0 0 3 85 6 36
2014 Security 43 38 5 9 5 0 0 81 14 51
2014 Science and technology 42 40 11 6 2 0 0 82 8 726
2014 Legal services 53 33 14 0 0 0 0 86 0 29
2014 Administration and operations 44 37 9 7 3 0 0 81 10 1151
2014 Human resources 51 33 8 7 0 0 0 85 7 297
2014 Financial management 48 32 9 7 3 0 1 81 10 295
2014 Procurement 24 42 19 15 0 0 0 66 15 39
2014 Real property 49 38 7 2 3 0 1 89 5 84
2014 Materiel management 48 46 6 0 0 0 0 94 0 13
2014 Information management 42 38 8 6 5 0 0 80 11 216
2014 Information technology 45 37 10 5 2 0 0 82 7 285
2014 Evaluation 38 36 14 10 1 0 0 74 12 415
2014 Other services to the public 38 37 11 11 3 0 0 75 14 165
2014 None of the above 39 38 10 8 3 1 1 78 12 624

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 46 31 9 7 7 0 0 77 14 93
2019 Health care practitioners 53 24 9 8 6 0 0 77 14 126
2019 Federal regulators 47 32 8 6 6 0 0 80 12 628
2019 Compliance, inspection and enforcement 40 35 11 7 6 0 0 76 13 525
2019 Communications or public affairs 54 30 6 6 4 0 0 85 9 216
2019 Access to information and privacy 69 21 5 5 0 0 0 90 5 71
2019 Security 45 29 11 8 4 2 0 76 12 59
2019 Science and technology 50 30 10 7 3 0 0 81 10 639
2019 Legal services 47 28 21 0 4 0 0 75 4 26
2019 Administration and operations 52 30 8 5 4 0 0 83 9 613
2019 Human resources 56 27 7 5 4 1 0 83 10 268
2019 Financial management 49 30 11 5 5 0 0 79 10 180
2019 Procurement 55 39 3 4 0 0 0 94 4 44
2019 Real property 55 31 2 9 3 0 0 86 12 50
2019 Materiel management 63 23 0 8 7 0 0 85 15 11
2019 Information management 44 31 12 9 4 0 1 75 13 141
2019 Information technology 51 28 8 9 3 1 0 81 12 199
2019 Evaluation 50 30 10 5 4 0 0 80 9 386
2019 Data sciences 60 24 7 6 0 2 1 87 6 80
2019 Policy 49 33 8 6 3 0 0 83 9 441
2019 Project management 50 29 9 6 5 0 0 79 11 187
2019 Other services to the public 49 27 10 6 5 0 3 78 12 51
2019 None of the above 56 22 12 7 3 0 0 78 10 199
2018 Client contact centre 38 32 12 8 6 0 4 73 14 60
2018 Health care practitioners 46 34 7 6 6 1 0 82 12 88
2018 Federal regulators 43 33 9 9 5 1 0 77 14 581
2018 Compliance, inspection and enforcement 39 36 12 8 4 0 0 75 12 436
2018 Communications or public affairs 48 32 8 9 4 0 0 79 13 198
2018 Access to information and privacy 59 28 4 9 0 0 0 87 9 51
2018 Security 50 29 16 3 3 0 0 79 6 35
2018 Science and technology 51 28 11 6 4 0 0 79 10 512
2018 Legal services 44 51 0 5 0 0 0 95 5 19
2018 Administration and operations 52 31 6 6 3 0 1 84 10 493
2018 Human resources 51 29 8 7 3 0 2 81 10 191
2018 Financial management 44 32 11 8 4 0 0 77 12 146
2018 Procurement 51 33 11 6 0 0 0 84 6 18
2018 Real property 29 42 7 8 15 0 0 70 23 24
2018 Information management 49 28 13 3 4 2 1 79 7 124
2018 Information technology 41 35 12 7 3 0 0 77 11 145
2018 Evaluation 49 35 8 6 2 0 0 84 7 353
2018 Data sciences 65 21 6 4 4 0 0 86 8 79
2018 Policy 49 32 6 10 3 0 0 81 13 378
2018 Project management 56 28 6 7 3 0 0 84 10 151
2018 Other services to the public 37 45 12 5 2 0 0 81 7 51
2018 None of the above 41 34 9 8 7 0 1 76 15 148
2017 Client contact centre 35 27 19 6 11 0 1 63 17 138
2017 Health care practitioners 39 27 11 13 10 0 0 66 24 384
2017 Federal regulators 41 32 11 9 6 0 0 74 15 563
2017 Compliance, inspection and enforcement 38 37 10 8 6 0 0 75 15 393
2017 Communications or public affairs 42 35 5 11 6 0 1 78 17 223
2017 Access to information and privacy 69 18 7 6 0 0 0 87 6 60
2017 Security 54 36 0 3 7 0 0 91 9 38
2017 Science and technology 49 33 6 7 4 1 0 83 11 607
2017 Legal services 65 21 0 9 0 5 0 90 10 20
2017 Administration and operations 46 31 9 8 6 1 0 77 14 895
2017 Human resources 50 30 7 10 2 0 0 80 13 246
2017 Financial management 49 31 9 7 4 0 0 80 10 211
2017 Procurement 41 39 3 9 8 0 0 80 17 36
2017 Real property 46 24 11 10 6 0 3 72 16 51
2017 Materiel management 52 24 24 0 0 0 0 76 0 14
2017 Information management 40 34 14 4 8 0 0 75 12 161
2017 Information technology 52 27 8 8 4 1 0 80 12 217
2017 Evaluation 49 32 8 8 3 0 0 81 11 335
2017 Data sciences 54 28 6 8 2 0 1 84 10 96
2017 Policy 40 36 8 8 7 0 0 76 15 511
2017 Project management 46 36 6 6 6 0 0 82 12 228
2017 Other services to the public 48 35 3 8 6 0 0 83 14 89
2017 None of the above 49 26 10 7 6 0 1 76 14 358
2014 Client contact centre 25 36 16 11 9 0 2 62 21 178
2014 Health care practitioners 30 33 13 13 10 0 0 64 23 515
2014 Federal regulators 40 36 10 10 4 0 0 76 15 721
2014 Compliance, inspection and enforcement 36 39 12 8 4 1 0 75 13 429
2014 Communications or public affairs 39 36 8 9 7 1 0 76 16 262
2014 Access to information and privacy 30 39 9 11 8 0 3 71 20 36
2014 Security 37 28 19 7 9 0 0 65 16 51
2014 Science and technology 41 38 10 6 3 1 1 80 10 727
2014 Legal services 59 28 3 10 0 0 0 87 10 29
2014 Administration and operations 40 34 11 7 7 0 0 75 14 1150
2014 Human resources 47 36 6 8 3 0 0 84 11 297
2014 Financial management 40 35 9 10 6 0 0 75 16 297
2014 Procurement 24 41 18 5 12 0 0 65 17 39
2014 Real property 41 34 7 12 6 0 0 75 18 84
2014 Materiel management 39 32 17 5 6 0 0 72 12 12
2014 Information management 41 32 10 8 8 0 0 74 16 216
2014 Information technology 40 32 13 8 5 1 1 73 14 285
2014 Evaluation 39 33 11 11 5 0 0 73 16 415
2014 Other services to the public 40 28 14 9 9 0 0 68 18 165
2014 None of the above 37 35 9 11 7 1 0 73 18 622

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 36 34 16 9 5 0 0 70 14 92
2019 Health care practitioners 40 38 13 7 2 0 0 78 9 128
2019 Federal regulators 44 39 9 6 2 0 0 83 8 626
2019 Compliance, inspection and enforcement 38 43 12 5 2 0 0 81 7 527
2019 Communications or public affairs 39 37 12 7 4 0 0 77 11 216
2019 Access to information and privacy 45 40 10 4 1 0 0 85 5 72
2019 Security 36 37 20 3 3 0 0 73 7 57
2019 Science and technology 41 40 9 7 4 0 0 81 10 639
2019 Legal services 36 40 18 7 0 0 0 75 7 26
2019 Administration and operations 38 38 12 9 4 0 0 75 13 616
2019 Human resources 36 41 11 8 4 0 0 76 12 268
2019 Financial management 39 41 12 6 2 0 0 80 8 179
2019 Procurement 35 39 11 13 3 0 0 73 15 44
2019 Real property 47 29 14 7 2 0 0 76 9 50
2019 Materiel management 63 22 15 0 0 0 0 85 0 11
2019 Information management 29 38 19 5 8 0 0 67 13 141
2019 Information technology 38 41 10 6 5 0 0 80 11 203
2019 Evaluation 40 39 10 8 2 0 0 79 11 387
2019 Data sciences 41 37 7 8 7 0 0 78 16 80
2019 Policy 37 41 11 6 4 0 0 79 10 443
2019 Project management 32 46 11 8 3 0 0 77 11 187
2019 Other services to the public 28 38 20 7 6 0 0 67 14 50
2019 None of the above 41 35 9 7 8 0 0 75 15 200
2018 Client contact centre 37 41 10 8 4 0 0 78 12 59
2018 Health care practitioners 43 44 7 4 1 1 0 88 5 89
2018 Federal regulators 38 44 10 5 4 0 0 82 8 578
2018 Compliance, inspection and enforcement 29 49 10 7 5 0 0 78 12 437
2018 Communications or public affairs 29 46 9 11 5 0 0 75 16 196
2018 Access to information and privacy 44 38 11 7 0 0 0 82 7 52
2018 Security 37 29 14 13 6 0 0 67 19 35
2018 Science and technology 41 41 8 6 4 0 0 82 10 511
2018 Legal services 21 69 5 0 5 0 0 90 5 19
2018 Administration and operations 36 37 13 8 6 0 0 73 14 491
2018 Human resources 35 41 13 5 6 0 0 76 11 190
2018 Financial management 35 42 11 7 5 0 0 77 12 144
2018 Procurement 52 27 4 16 0 0 0 79 16 18
2018 Real property 31 37 7 19 6 0 0 68 25 24
2018 Information management 31 39 17 9 4 0 0 70 13 122
2018 Information technology 33 42 16 4 4 0 1 76 8 145
2018 Evaluation 39 45 10 4 2 0 0 85 5 353
2018 Data sciences 41 45 2 7 4 0 0 86 11 79
2018 Policy 40 41 9 6 4 0 0 81 10 379
2018 Project management 30 45 15 7 2 0 1 76 9 153
2018 Other services to the public 32 46 5 14 3 0 0 77 18 51
2018 None of the above 29 38 12 12 9 0 0 67 20 149
2017 Client contact centre 37 42 12 6 3 0 0 79 9 139
2017 Health care practitioners 44 35 9 7 5 0 0 79 12 383
2017 Federal regulators 39 41 9 7 4 0 0 80 11 563
2017 Compliance, inspection and enforcement 28 46 12 9 4 0 0 75 13 393
2017 Communications or public affairs 27 50 10 9 4 0 0 77 13 224
2017 Access to information and privacy 43 46 5 5 2 0 0 89 7 60
2017 Security 22 38 7 24 10 0 0 60 33 38
2017 Science and technology 36 46 8 6 4 0 0 83 10 609
2017 Legal services 35 47 9 5 5 0 0 82 9 21
2017 Administration and operations 28 44 13 9 5 0 0 73 14 897
2017 Human resources 31 44 13 8 4 0 0 75 12 246
2017 Financial management 33 45 10 8 3 0 0 79 11 212
2017 Procurement 33 46 13 2 6 0 0 79 8 36
2017 Real property 33 50 7 3 8 0 0 82 11 51
2017 Materiel management 37 53 10 0 0 0 0 90 0 14
2017 Information management 21 45 13 11 10 0 0 67 20 162
2017 Information technology 27 45 14 10 4 0 0 72 14 216
2017 Evaluation 36 47 8 7 3 0 0 83 9 334
2017 Data sciences 37 49 7 6 1 0 0 86 7 97
2017 Policy 34 45 7 8 5 0 0 79 14 511
2017 Project management 35 40 13 7 6 0 0 74 13 229
2017 Other services to the public 54 28 9 6 4 0 0 81 9 89
2017 None of the above 38 36 12 6 6 0 0 75 12 357
2014 Client contact centre 26 47 13 10 4 0 1 74 13 178
2014 Health care practitioners 35 45 6 9 5 0 0 80 14 515
2014 Federal regulators 33 45 9 8 5 0 0 78 13 724
2014 Compliance, inspection and enforcement 24 52 10 11 3 0 0 76 14 430
2014 Communications or public affairs 30 44 10 10 6 0 0 74 16 261
2014 Access to information and privacy 28 34 5 16 17 0 0 62 33 36
2014 Security 31 28 17 13 10 0 0 60 23 51
2014 Science and technology 33 47 8 9 3 0 0 80 12 727
2014 Legal services 33 54 10 3 0 0 0 86 3 29
2014 Administration and operations 27 43 13 10 7 0 0 70 17 1150
2014 Human resources 36 40 7 12 5 0 0 76 17 297
2014 Financial management 33 40 14 8 5 0 0 73 14 297
2014 Procurement 27 41 17 5 10 0 0 68 15 39
2014 Real property 36 43 11 7 3 0 0 79 10 84
2014 Materiel management 47 53 0 0 0 0 0 100 0 13
2014 Information management 25 44 11 13 8 0 0 68 21 214
2014 Information technology 21 47 16 9 8 0 0 68 16 285
2014 Evaluation 27 47 13 9 4 0 0 74 13 415
2014 Other services to the public 38 37 9 8 8 0 0 75 16 164
2014 None of the above 25 45 12 11 7 0 0 71 17 624

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 24 32 16 15 12 0 0 57 27 93
2019 Health care practitioners 32 29 16 15 7 0 0 61 22 128
2019 Federal regulators 31 39 12 12 5 0 0 71 17 628
2019 Compliance, inspection and enforcement 29 39 13 11 6 0 0 69 17 527
2019 Communications or public affairs 38 34 11 12 5 0 0 72 17 217
2019 Access to information and privacy 39 38 10 8 5 0 0 77 13 72
2019 Security 21 57 7 8 7 0 0 78 16 59
2019 Science and technology 29 37 16 11 7 0 0 66 18 642
2019 Legal services 32 44 16 5 3 0 0 76 9 26
2019 Administration and operations 37 36 11 10 6 1 0 74 16 614
2019 Human resources 27 43 15 10 5 0 0 70 15 267
2019 Financial management 33 37 13 8 8 0 0 70 16 180
2019 Procurement 26 52 11 11 0 0 0 78 11 44
2019 Real property 38 36 13 4 10 0 0 74 14 49
2019 Materiel management 64 23 0 7 7 0 0 87 13 11
2019 Information management 35 27 14 14 9 0 0 62 24 140
2019 Information technology 35 38 15 8 5 0 0 73 13 203
2019 Evaluation 28 35 16 14 6 0 0 64 20 386
2019 Data sciences 36 41 12 6 5 0 0 77 11 80
2019 Policy 35 37 9 12 5 1 0 73 17 440
2019 Project management 32 41 9 13 4 0 1 73 17 188
2019 Other services to the public 19 36 19 13 12 0 0 56 25 51
2019 None of the above 32 35 12 12 9 0 0 67 21 200
2018 Client contact centre 28 36 9 16 12 0 0 63 28 59
2018 Health care practitioners 37 30 10 8 12 2 0 69 21 89
2018 Federal regulators 27 36 16 12 9 0 0 63 21 581
2018 Compliance, inspection and enforcement 23 40 18 9 8 1 1 64 18 436
2018 Communications or public affairs 32 39 15 7 7 0 0 70 14 198
2018 Access to information and privacy 46 27 14 7 5 0 0 73 13 52
2018 Security 47 22 13 10 8 0 0 69 18 35
2018 Science and technology 30 32 18 11 7 0 2 63 19 515
2018 Legal services 40 35 10 15 0 0 0 75 15 19
2018 Administration and operations 41 30 12 9 8 0 0 71 17 493
2018 Human resources 31 33 13 16 7 0 0 65 22 192
2018 Financial management 36 29 14 15 6 1 0 65 21 145
2018 Procurement 52 42 0 0 6 0 0 94 6 18
2018 Real property 15 40 11 21 13 0 0 55 33 24
2018 Information management 34 31 12 16 8 0 1 65 24 122
2018 Information technology 28 34 21 12 5 0 0 63 17 145
2018 Evaluation 27 33 21 12 6 1 0 61 18 354
2018 Data sciences 37 40 9 10 5 0 0 76 15 79
2018 Policy 40 35 11 7 6 0 0 75 13 377
2018 Project management 26 47 12 9 4 1 1 74 13 153
2018 Other services to the public 23 32 20 19 6 0 0 54 26 51
2018 None of the above 22 38 18 13 8 1 0 60 21 148
2017 Client contact centre 21 34 20 10 15 0 0 55 25 139
2017 Health care practitioners 24 35 13 12 15 1 0 60 27 383
2017 Federal regulators 26 37 13 14 8 1 0 64 23 563
2017 Compliance, inspection and enforcement 23 38 18 12 9 0 0 61 21 393
2017 Communications or public affairs 29 34 17 14 6 0 0 63 20 224
2017 Access to information and privacy 39 46 10 3 2 0 0 85 5 60
2017 Security 26 31 26 7 10 0 0 58 17 38
2017 Science and technology 28 35 15 11 10 0 0 63 21 609
2017 Legal services 32 33 14 17 5 0 0 65 22 21
2017 Administration and operations 29 33 16 13 9 0 0 62 22 898
2017 Human resources 32 37 11 11 8 0 0 70 20 246
2017 Financial management 29 43 9 8 10 0 0 72 18 212
2017 Procurement 24 40 12 13 11 0 0 64 24 36
2017 Real property 28 40 10 14 8 0 0 68 22 51
2017 Materiel management 31 14 25 10 19 0 0 45 30 14
2017 Information management 26 34 15 16 8 1 0 61 24 161
2017 Information technology 22 41 19 11 7 0 0 63 18 217
2017 Evaluation 22 40 16 13 7 1 0 63 21 334
2017 Data sciences 38 34 15 8 5 0 0 72 13 97
2017 Policy 32 37 11 13 7 0 0 70 20 512
2017 Project management 29 35 12 15 8 0 0 65 23 229
2017 Other services to the public 32 39 9 9 10 0 0 71 19 89
2017 None of the above 33 27 16 10 12 0 1 61 23 357
2014 Client contact centre 17 32 25 16 9 0 1 49 26 178
2014 Health care practitioners 20 32 16 18 14 0 0 52 32 515
2014 Federal regulators 23 39 17 12 9 0 0 62 21 724
2014 Compliance, inspection and enforcement 22 34 22 14 9 0 0 55 23 430
2014 Communications or public affairs 34 32 10 14 10 0 0 67 24 260
2014 Access to information and privacy 17 28 22 14 19 0 0 45 33 36
2014 Security 32 26 20 18 4 0 0 58 22 51
2014 Science and technology 21 39 17 15 8 0 0 60 23 727
2014 Legal services 38 27 22 10 3 0 0 64 14 29
2014 Administration and operations 26 37 14 14 10 0 0 63 23 1151
2014 Human resources 28 36 13 15 8 1 0 65 22 297
2014 Financial management 23 35 17 14 11 0 0 59 24 297
2014 Procurement 21 30 10 22 17 0 0 51 39 39
2014 Real property 27 35 13 20 5 0 0 62 25 84
2014 Materiel management 10 33 21 15 20 0 0 44 36 13
2014 Information management 23 37 15 13 12 0 0 60 25 215
2014 Information technology 25 33 20 12 9 1 0 59 21 285
2014 Evaluation 20 38 14 19 9 1 0 58 28 415
2014 Other services to the public 27 29 14 11 17 1 0 57 29 165
2014 None of the above 23 37 17 13 10 0 0 60 23 623

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 34 41 9 8 7 0 0 75 15 92
2019 Health care practitioners 41 36 13 7 3 0 0 77 10 127
2019 Federal regulators 43 40 8 8 2 0 0 83 10 624
2019 Compliance, inspection and enforcement 34 46 10 8 3 0 0 79 11 522
2019 Communications or public affairs 35 42 11 7 5 0 0 76 12 217
2019 Access to information and privacy 37 50 6 5 1 0 0 88 6 72
2019 Security 42 36 5 10 7 0 0 78 17 59
2019 Science and technology 35 45 11 6 3 0 0 80 9 638
2019 Legal services 34 56 0 7 3 0 0 90 10 26
2019 Administration and operations 42 40 9 6 3 0 0 82 9 613
2019 Human resources 41 39 11 7 3 0 0 80 10 267
2019 Financial management 41 38 12 6 4 0 0 78 10 179
2019 Procurement 35 54 5 4 2 0 0 89 6 44
2019 Real property 37 39 16 2 5 0 0 76 8 49
2019 Materiel management 61 24 8 0 7 0 0 85 7 11
2019 Information management 31 35 15 17 3 0 0 66 19 139
2019 Information technology 39 38 9 11 4 0 0 77 15 202
2019 Evaluation 41 41 10 5 2 0 0 83 7 387
2019 Data sciences 34 43 10 9 4 0 0 77 13 80
2019 Policy 27 46 10 13 3 0 0 74 16 438
2019 Project management 33 36 16 10 3 0 1 70 14 185
2019 Other services to the public 30 42 13 11 4 0 0 72 15 51
2019 None of the above 37 40 9 8 6 0 0 77 13 198
2018 Client contact centre 38 43 9 5 5 0 0 81 10 60
2018 Health care practitioners 46 39 8 6 1 0 0 85 7 89
2018 Federal regulators 37 42 11 7 4 0 0 79 10 582
2018 Compliance, inspection and enforcement 30 46 12 9 3 0 0 76 12 436
2018 Communications or public affairs 31 40 11 14 2 0 2 72 17 198
2018 Access to information and privacy 54 28 13 0 5 0 0 82 5 52
2018 Security 36 34 17 10 3 0 0 70 12 35
2018 Science and technology 42 39 8 7 3 0 0 81 10 512
2018 Legal services 44 26 16 15 0 0 0 69 15 19
2018 Administration and operations 42 37 8 9 4 0 0 80 13 493
2018 Human resources 31 43 8 11 8 0 0 74 19 192
2018 Financial management 28 43 16 10 3 0 0 70 13 145
2018 Procurement 37 47 0 11 4 0 0 85 15 18
2018 Real property 28 44 7 11 10 0 0 72 21 24
2018 Information management 35 37 16 8 4 0 0 72 12 123
2018 Information technology 28 43 13 9 5 0 1 72 14 145
2018 Evaluation 41 39 12 6 2 0 0 80 8 353
2018 Data sciences 41 37 7 12 3 0 0 78 15 79
2018 Policy 33 39 12 13 3 0 0 72 16 379
2018 Project management 33 34 16 10 6 0 1 67 16 153
2018 Other services to the public 27 35 20 12 5 2 0 63 17 51
2018 None of the above 30 36 18 8 8 0 0 66 16 148
2017 Client contact centre 35 40 12 10 3 0 0 75 13 139
2017 Health care practitioners 33 45 9 7 5 0 0 78 12 383
2017 Federal regulators 36 42 9 9 4 0 0 78 13 563
2017 Compliance, inspection and enforcement 27 51 10 8 4 0 0 78 11 393
2017 Communications or public affairs 26 46 9 16 3 0 0 72 19 224
2017 Access to information and privacy 52 38 3 5 2 0 0 91 6 60
2017 Security 19 41 5 9 9 17 0 72 22 38
2017 Science and technology 36 44 8 9 3 0 0 80 12 607
2017 Legal services 24 44 18 9 5 0 0 68 14 21
2017 Administration and operations 35 38 12 10 5 0 0 74 15 897
2017 Human resources 34 37 11 12 5 0 0 72 17 246
2017 Financial management 35 41 11 9 4 0 0 76 13 212
2017 Procurement 30 48 9 8 6 0 0 77 14 35
2017 Real property 38 23 17 9 13 0 0 61 22 51
2017 Materiel management 44 41 15 0 0 0 0 85 0 14
2017 Information management 34 34 14 12 5 0 0 69 17 162
2017 Information technology 29 40 12 14 4 0 0 69 19 217
2017 Evaluation 39 43 9 7 2 0 0 82 9 331
2017 Data sciences 36 40 12 9 4 0 0 76 13 97
2017 Policy 26 45 9 13 7 0 0 71 19 511
2017 Project management 25 46 11 12 5 0 0 72 17 229
2017 Other services to the public 51 29 7 6 7 0 1 80 13 89
2017 None of the above 40 35 11 7 7 0 0 74 14 356

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 43 39 8 6 4 0 0 82 10 90
2019 Health care practitioners 51 35 7 5 1 0 0 86 7 127
2019 Federal regulators 56 34 5 4 1 0 0 90 5 627
2019 Compliance, inspection and enforcement 45 41 8 3 2 0 0 87 6 525
2019 Communications or public affairs 48 36 10 5 1 0 0 84 6 216
2019 Access to information and privacy 53 35 11 0 1 0 0 88 1 71
2019 Security 36 50 7 6 2 0 0 86 7 58
2019 Science and technology 41 44 8 5 2 0 0 85 7 637
2019 Legal services 50 43 0 7 0 0 0 93 7 25
2019 Administration and operations 48 36 9 4 3 1 0 84 6 613
2019 Human resources 43 40 12 3 2 0 0 83 5 265
2019 Financial management 52 33 8 4 2 0 0 85 6 179
2019 Procurement 51 34 8 7 0 0 0 85 7 44
2019 Real property 51 45 4 0 0 0 0 96 0 49
2019 Materiel management 63 24 7 0 7 0 0 87 7 11
2019 Information management 39 42 10 5 3 0 0 81 8 140
2019 Information technology 47 36 11 6 1 0 0 83 6 203
2019 Evaluation 51 38 7 3 0 0 0 89 3 387
2019 Data sciences 43 42 4 9 2 0 0 85 11 80
2019 Policy 44 41 8 6 1 0 0 85 7 439
2019 Project management 44 41 6 6 3 0 1 85 9 188
2019 Other services to the public 41 28 14 12 6 0 0 69 18 51
2019 None of the above 52 32 9 6 2 0 0 84 7 198
2018 Client contact centre 54 30 9 2 3 2 0 86 5 60
2018 Health care practitioners 54 35 8 2 1 0 0 89 3 89
2018 Federal regulators 54 38 5 3 1 0 0 92 4 582
2018 Compliance, inspection and enforcement 41 44 7 5 2 0 0 86 7 434
2018 Communications or public affairs 41 45 8 5 1 0 0 87 6 198
2018 Access to information and privacy 52 39 5 4 0 0 0 91 4 52
2018 Security 47 47 6 0 0 0 0 94 0 35
2018 Science and technology 48 38 7 6 2 0 0 86 8 517
2018 Legal services 36 60 5 0 0 0 0 95 0 19
2018 Administration and operations 46 39 8 3 2 1 0 86 6 492
2018 Human resources 45 37 9 7 3 0 0 82 10 192
2018 Financial management 41 41 10 5 1 1 0 83 6 145
2018 Procurement 50 36 9 5 0 0 0 85 5 19
2018 Real property 36 30 27 7 0 0 0 66 7 23
2018 Information management 47 37 8 5 3 0 0 84 8 123
2018 Information technology 44 44 5 4 3 1 0 88 7 146
2018 Evaluation 56 36 7 1 0 0 0 92 1 354
2018 Data sciences 53 40 6 1 0 0 0 93 1 79
2018 Policy 57 32 4 5 3 0 0 89 7 381
2018 Project management 50 38 8 2 1 2 0 89 3 153
2018 Other services to the public 57 28 7 6 2 0 0 85 8 52
2018 None of the above 39 33 15 9 4 1 0 72 13 149
2017 Client contact centre 39 48 6 5 2 0 0 87 7 139
2017 Health care practitioners 37 38 10 8 5 1 0 76 14 381
2017 Federal regulators 53 36 5 3 3 0 0 89 6 564
2017 Compliance, inspection and enforcement 34 51 8 5 2 0 0 85 7 393
2017 Communications or public affairs 40 42 8 7 3 0 0 82 10 222
2017 Access to information and privacy 58 31 9 2 0 0 0 89 2 60
2017 Security 35 30 9 19 7 0 0 65 26 38
2017 Science and technology 44 40 7 6 3 1 0 84 9 609
2017 Legal services 28 42 19 10 0 0 0 71 10 21
2017 Administration and operations 40 40 11 5 4 1 0 80 9 895
2017 Human resources 46 35 11 5 2 1 1 82 7 246
2017 Financial management 39 44 9 4 3 1 0 84 7 211
2017 Procurement 46 38 11 2 3 0 0 84 5 36
2017 Real property 46 39 5 8 2 0 0 85 10 49
2017 Materiel management 55 45 0 0 0 0 0 100 0 14
2017 Information management 41 40 8 4 7 0 0 81 11 162
2017 Information technology 37 37 14 7 4 0 0 75 11 217
2017 Evaluation 49 42 5 4 1 0 0 91 4 334
2017 Data sciences 40 48 2 9 1 0 0 88 10 97
2017 Policy 44 37 9 7 3 0 0 81 11 511
2017 Project management 43 42 6 5 3 0 0 86 8 228
2017 Other services to the public 62 28 3 1 4 1 0 91 5 89
2017 None of the above 46 35 12 4 3 1 0 81 7 358
2014 Client contact centre 30 49 12 6 3 0 1 79 9 178
2014 Health care practitioners 36 40 12 8 3 1 0 76 12 515
2014 Federal regulators 46 41 8 4 2 0 0 87 5 723
2014 Compliance, inspection and enforcement 33 47 12 5 2 0 0 80 7 430
2014 Communications or public affairs 45 36 8 6 3 1 0 83 9 260
2014 Access to information and privacy 30 39 14 6 11 0 0 70 17 36
2014 Security 39 36 12 3 8 2 0 76 11 51
2014 Science and technology 41 40 11 5 2 0 0 81 8 727
2014 Legal services 45 41 11 0 3 0 0 86 3 29
2014 Administration and operations 35 43 12 6 3 1 0 79 9 1151
2014 Human resources 41 40 12 5 2 0 0 81 7 296
2014 Financial management 43 37 12 5 3 0 0 81 8 297
2014 Procurement 27 52 13 0 7 0 0 80 7 38
2014 Real property 38 39 16 4 3 0 0 77 6 84
2014 Materiel management 37 58 0 0 5 0 0 95 5 13
2014 Information management 44 35 12 5 4 0 0 79 8 215
2014 Information technology 37 38 14 7 4 0 0 75 11 285
2014 Evaluation 44 38 12 5 1 0 0 82 6 415
2014 Other services to the public 48 34 9 4 4 1 0 83 8 164
2014 None of the above 30 46 12 5 5 1 0 77 10 624

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 31 29 18 12 10 0 0 61 21 93
2019 Health care practitioners 36 34 14 9 6 0 0 70 16 128
2019 Federal regulators 41 34 11 9 5 0 0 75 14 624
2019 Compliance, inspection and enforcement 33 43 11 8 5 0 0 76 13 525
2019 Communications or public affairs 41 32 11 10 5 0 0 74 16 217
2019 Access to information and privacy 45 37 9 4 5 0 0 82 9 72
2019 Security 30 48 8 7 7 0 0 78 14 59
2019 Science and technology 35 36 15 10 4 0 0 71 14 640
2019 Legal services 33 46 17 0 3 0 0 79 3 26
2019 Administration and operations 41 36 10 8 6 0 0 77 14 612
2019 Human resources 33 40 12 11 5 0 0 72 15 265
2019 Financial management 37 36 10 10 7 0 0 73 17 180
2019 Procurement 35 47 6 11 0 0 0 83 11 44
2019 Real property 48 31 12 4 5 0 0 79 10 49
2019 Materiel management 64 23 13 0 0 0 0 87 0 11
2019 Information management 33 32 17 11 6 0 0 65 18 140
2019 Information technology 40 36 12 9 3 0 0 76 12 202
2019 Evaluation 32 39 13 9 6 0 0 72 16 388
2019 Data sciences 38 34 15 7 6 0 0 72 13 80
2019 Policy 36 39 11 11 3 0 0 75 15 439
2019 Project management 32 41 8 13 6 0 0 73 19 187
2019 Other services to the public 26 32 15 19 8 0 0 58 27 51
2019 None of the above 40 29 11 9 9 0 0 70 19 200
2018 Client contact centre 37 39 12 6 6 0 0 76 12 59
2018 Health care practitioners 43 34 12 5 7 0 0 77 12 89
2018 Federal regulators 34 38 12 9 6 0 0 72 16 582
2018 Compliance, inspection and enforcement 31 40 15 9 6 0 0 71 15 433
2018 Communications or public affairs 32 40 13 11 4 0 0 72 15 198
2018 Access to information and privacy 46 29 13 4 9 0 0 75 13 52
2018 Security 37 22 26 3 12 0 0 60 15 35
2018 Science and technology 34 38 12 9 7 0 0 71 16 517
2018 Legal services 31 39 16 10 5 0 0 69 15 19
2018 Administration and operations 41 35 8 9 7 0 0 76 16 494
2018 Human resources 34 35 9 12 10 0 0 69 22 192
2018 Financial management 37 31 14 12 6 1 0 68 18 144
2018 Procurement 40 50 0 5 5 0 0 90 10 19
2018 Real property 26 35 17 16 7 0 0 60 23 22
2018 Information management 28 39 15 11 7 0 0 67 18 123
2018 Information technology 38 36 13 8 5 0 0 73 14 147
2018 Evaluation 32 41 13 9 4 0 0 74 13 355
2018 Data sciences 47 30 12 6 4 0 0 77 10 78
2018 Policy 41 37 8 9 5 0 0 78 14 381
2018 Project management 34 33 15 10 6 2 0 69 16 151
2018 Other services to the public 39 28 20 7 6 0 0 67 13 52
2018 None of the above 21 41 16 13 9 0 0 62 23 149
2017 Client contact centre 25 38 16 10 10 0 0 63 21 139
2017 Health care practitioners 32 31 11 13 12 1 0 63 26 381
2017 Federal regulators 34 36 10 12 8 0 0 70 19 564
2017 Compliance, inspection and enforcement 26 40 14 11 9 0 0 67 19 393
2017 Communications or public affairs 28 42 10 14 6 0 0 70 20 222
2017 Access to information and privacy 42 40 12 5 2 0 0 82 6 60
2017 Security 20 39 4 22 14 0 0 59 37 37
2017 Science and technology 31 40 11 10 8 0 0 71 18 608
2017 Legal services 34 43 5 15 5 0 0 76 19 21
2017 Administration and operations 31 37 12 9 10 0 0 68 20 895
2017 Human resources 37 34 12 9 7 0 0 72 16 246
2017 Financial management 36 38 9 7 9 1 0 74 16 212
2017 Procurement 36 35 2 16 11 0 0 71 27 36
2017 Real property 34 32 14 6 13 2 0 67 19 51
2017 Materiel management 24 36 19 20 0 0 0 61 20 14
2017 Information management 26 33 18 13 9 1 0 60 22 160
2017 Information technology 27 41 13 11 7 0 0 68 18 217
2017 Evaluation 29 43 13 9 6 1 0 72 15 334
2017 Data sciences 37 39 15 6 2 0 0 76 8 96
2017 Policy 33 36 11 13 7 0 0 69 20 510
2017 Project management 37 33 11 13 6 0 0 70 19 229
2017 Other services to the public 28 46 6 14 6 0 0 74 20 89
2017 None of the above 36 29 16 8 10 0 0 66 18 357

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 51 29 11 6 3 0 0 80 9 89
2019 Health care practitioners 56 30 9 4 1 0 0 86 5 127
2019 Federal regulators 60 30 7 2 1 0 0 89 3 625
2019 Compliance, inspection and enforcement 52 38 9 1 1 0 0 89 2 524
2019 Communications or public affairs 52 30 9 7 1 0 0 82 9 217
2019 Access to information and privacy 59 30 6 3 1 0 0 89 4 71
2019 Security 59 32 4 2 3 0 0 91 5 59
2019 Science and technology 54 35 7 3 1 0 0 88 5 638
2019 Legal services 51 40 9 0 0 0 0 91 0 26
2019 Administration and operations 56 29 9 4 1 0 0 85 6 612
2019 Human resources 52 30 13 3 2 0 0 82 5 264
2019 Financial management 55 31 9 2 3 0 0 86 5 180
2019 Procurement 46 32 18 2 2 0 0 78 4 44
2019 Real property 70 23 5 2 0 0 0 93 2 49
2019 Materiel management 77 0 23 0 0 0 0 77 0 11
2019 Information management 43 38 13 3 3 0 0 81 6 139
2019 Information technology 54 28 12 5 1 0 0 82 6 202
2019 Evaluation 52 36 8 2 2 0 0 88 4 387
2019 Data sciences 59 27 8 1 4 0 0 87 5 80
2019 Policy 46 38 11 5 1 0 0 84 6 438
2019 Project management 45 36 10 6 3 0 0 81 9 187
2019 Other services to the public 46 29 17 1 6 0 0 75 8 51
2019 None of the above 57 25 12 3 3 0 0 82 6 199
2018 Client contact centre 61 26 6 6 0 0 0 87 6 59
2018 Health care practitioners 63 28 8 1 0 0 0 91 1 88
2018 Federal regulators 49 38 8 3 1 0 0 88 5 578
2018 Compliance, inspection and enforcement 42 42 11 3 2 0 0 84 4 428
2018 Communications or public affairs 42 41 10 4 2 0 0 84 7 197
2018 Access to information and privacy 58 32 11 0 0 0 0 89 0 52
2018 Security 44 32 18 6 0 0 0 76 6 35
2018 Science and technology 55 34 8 2 1 0 0 89 3 511
2018 Legal services 36 50 10 0 5 0 0 85 5 19
2018 Administration and operations 55 30 11 3 2 0 0 84 5 492
2018 Human resources 51 35 8 2 4 0 0 86 6 189
2018 Financial management 51 32 10 7 1 0 0 83 8 142
2018 Procurement 52 37 11 0 0 0 0 89 0 18
2018 Real property 54 25 21 0 0 0 0 79 0 23
2018 Information management 43 37 17 1 2 0 0 81 3 124
2018 Information technology 51 34 7 4 3 1 1 86 7 147
2018 Evaluation 54 35 8 2 0 0 0 89 2 352
2018 Data sciences 46 37 11 5 0 0 0 84 5 78
2018 Policy 51 34 11 3 2 0 0 84 4 379
2018 Project management 46 33 13 5 2 0 1 79 7 152
2018 Other services to the public 37 40 12 9 2 0 0 77 11 52
2018 None of the above 43 34 13 8 2 0 0 77 10 150
2017 Client contact centre 58 29 10 1 3 0 0 87 3 139
2017 Health care practitioners 61 28 7 3 1 0 0 89 4 381
2017 Federal regulators 56 30 9 4 1 0 0 87 5 562
2017 Compliance, inspection and enforcement 43 42 10 4 1 0 0 85 5 392
2017 Communications or public affairs 43 37 13 5 2 0 0 80 7 223
2017 Access to information and privacy 48 45 4 3 0 0 0 92 3 60
2017 Security 38 31 5 17 9 0 0 69 26 38
2017 Science and technology 55 34 7 2 1 0 0 89 3 608
2017 Legal services 54 37 0 5 5 0 0 91 9 21
2017 Administration and operations 49 35 11 3 2 0 0 84 5 896
2017 Human resources 47 37 12 3 1 0 0 84 4 244
2017 Financial management 51 40 6 2 1 0 0 91 3 212
2017 Procurement 57 37 0 3 3 0 0 94 6 35
2017 Real property 67 22 9 2 0 0 0 89 2 51
2017 Materiel management 81 19 0 0 0 0 0 100 0 14
2017 Information management 46 37 9 2 5 0 1 83 7 162
2017 Information technology 47 38 11 4 1 0 0 85 5 217
2017 Evaluation 58 33 6 1 1 0 0 91 2 332
2017 Data sciences 52 39 9 0 0 0 0 91 0 97
2017 Policy 48 37 10 3 2 0 0 85 5 510
2017 Project management 49 38 6 5 2 0 0 87 7 229
2017 Other services to the public 68 20 9 2 1 0 0 88 4 89
2017 None of the above 56 32 8 2 1 1 0 88 3 357
2014 Client contact centre 62 30 5 2 1 1 1 93 2 178
2014 Health care practitioners 65 27 5 2 1 0 0 92 3 513
2014 Federal regulators 58 32 6 3 1 0 0 90 4 723
2014 Compliance, inspection and enforcement 51 35 11 3 1 0 0 86 4 430
2014 Communications or public affairs 56 29 8 4 2 0 0 86 6 260
2014 Access to information and privacy 42 36 11 11 0 0 0 78 11 36
2014 Security 60 14 22 0 4 0 0 74 4 51
2014 Science and technology 62 29 6 2 1 0 0 91 3 727
2014 Legal services 66 30 4 0 0 0 0 96 0 29
2014 Administration and operations 60 28 8 2 2 0 0 88 4 1150
2014 Human resources 60 29 7 3 1 0 0 89 4 297
2014 Financial management 62 29 5 3 1 0 0 91 4 297
2014 Procurement 63 27 7 0 2 0 0 90 2 39
2014 Real property 74 20 3 4 0 0 0 93 4 84
2014 Materiel management 85 15 0 0 0 0 0 100 0 13
2014 Information management 57 29 10 3 1 0 0 86 4 215
2014 Information technology 55 30 8 4 3 0 0 85 7 285
2014 Evaluation 56 32 8 4 0 0 0 88 4 415
2014 Other services to the public 66 23 8 1 1 1 0 89 2 165
2014 None of the above 53 34 8 3 1 0 0 87 5 623

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 24 39 14 10 12 0 1 63 22 92
2019 Health care practitioners 35 34 16 11 5 0 0 69 15 127
2019 Federal regulators 34 42 10 10 5 0 0 76 15 624
2019 Compliance, inspection and enforcement 37 39 12 8 5 0 0 76 12 527
2019 Communications or public affairs 33 40 7 16 4 0 0 73 21 214
2019 Access to information and privacy 44 35 8 5 7 0 0 79 13 72
2019 Security 18 50 10 10 7 5 0 71 18 58
2019 Science and technology 33 42 12 9 5 0 0 75 14 640
2019 Legal services 14 40 26 13 4 0 4 56 17 25
2019 Administration and operations 36 39 13 7 5 0 0 75 12 610
2019 Human resources 30 40 16 9 5 0 0 69 14 265
2019 Financial management 35 32 21 5 7 0 0 67 12 179
2019 Procurement 35 43 7 13 2 0 0 78 15 44
2019 Real property 44 35 6 12 3 0 0 78 15 50
2019 Materiel management 71 23 0 0 7 0 0 93 7 11
2019 Information management 34 37 13 9 6 0 0 71 15 139
2019 Information technology 38 39 10 7 4 1 1 78 12 203
2019 Evaluation 29 41 15 9 4 1 1 71 14 385
2019 Data sciences 40 37 15 5 4 0 0 77 9 80
2019 Policy 34 42 10 9 4 1 0 77 13 439
2019 Project management 36 45 6 9 4 0 1 82 12 186
2019 Other services to the public 24 19 29 9 16 3 0 44 26 51
2019 None of the above 33 37 14 10 5 0 0 71 15 199
2018 Client contact centre 43 39 12 2 5 0 0 82 6 60
2018 Health care practitioners 33 38 12 9 9 0 0 70 18 89
2018 Federal regulators 31 39 15 9 6 0 0 71 15 579
2018 Compliance, inspection and enforcement 28 45 14 9 3 0 0 73 12 434
2018 Communications or public affairs 29 41 11 15 4 0 0 70 19 198
2018 Access to information and privacy 43 33 13 9 2 0 0 76 11 51
2018 Security 35 40 10 13 3 0 0 75 15 35
2018 Science and technology 34 39 12 10 5 0 0 73 15 510
2018 Legal services 29 41 5 25 0 0 0 71 25 19
2018 Administration and operations 33 40 13 7 6 0 1 73 14 491
2018 Human resources 28 40 13 13 7 0 0 68 19 191
2018 Financial management 28 39 15 11 7 0 0 67 18 144
2018 Procurement 54 20 10 10 5 0 0 75 15 19
2018 Real property 25 50 3 13 9 0 0 75 22 23
2018 Information management 31 37 17 10 5 0 0 68 14 122
2018 Information technology 29 41 13 12 4 0 1 70 16 147
2018 Evaluation 29 42 15 11 3 1 0 71 14 354
2018 Data sciences 37 43 12 3 5 0 0 80 8 79
2018 Policy 40 36 11 10 4 0 0 76 13 379
2018 Project management 32 48 6 7 4 2 0 82 12 153
2018 Other services to the public 21 45 12 11 11 0 0 66 22 52
2018 None of the above 20 36 19 14 10 0 0 56 25 149
2017 Client contact centre 29 39 12 12 7 1 0 69 19 138
2017 Health care practitioners 29 33 13 11 14 0 0 62 25 380
2017 Federal regulators 35 39 9 10 6 0 0 74 17 562
2017 Compliance, inspection and enforcement 27 46 10 10 7 0 0 73 17 392
2017 Communications or public affairs 31 39 11 13 6 0 0 70 19 224
2017 Access to information and privacy 46 39 7 6 0 0 2 87 7 60
2017 Security 48 29 4 9 10 0 0 77 19 38
2017 Science and technology 30 45 11 11 3 0 0 75 14 608
2017 Legal services 28 51 10 5 0 0 6 85 5 21
2017 Administration and operations 30 39 13 10 8 0 0 69 18 895
2017 Human resources 28 43 14 11 3 0 1 72 14 244
2017 Financial management 31 44 10 8 5 1 1 76 14 212
2017 Procurement 31 50 0 11 8 0 0 81 19 36
2017 Real property 42 33 9 12 3 0 0 75 16 50
2017 Materiel management 40 51 0 10 0 0 0 90 10 14
2017 Information management 29 41 7 14 7 1 0 71 22 162
2017 Information technology 28 44 14 7 6 0 1 72 13 217
2017 Evaluation 27 49 11 9 4 0 0 75 13 332
2017 Data sciences 37 41 12 8 0 0 1 79 8 97
2017 Policy 32 42 11 9 6 0 0 75 15 511
2017 Project management 39 42 8 7 3 0 0 81 10 229
2017 Other services to the public 34 44 6 10 5 1 0 79 15 87
2017 None of the above 39 27 15 12 6 1 0 67 18 355
2014 Client contact centre 17 43 12 15 12 0 1 60 28 178
2014 Health care practitioners 16 42 11 17 13 0 1 59 30 515
2014 Federal regulators 25 45 12 13 5 0 0 70 18 724
2014 Compliance, inspection and enforcement 18 49 14 12 7 0 0 67 19 430
2014 Communications or public affairs 25 41 8 16 8 0 1 67 25 262
2014 Access to information and privacy 19 31 22 14 14 0 0 50 27 36
2014 Security 20 43 5 25 7 0 0 63 32 51
2014 Science and technology 23 45 13 14 6 0 0 67 20 726
2014 Legal services 21 41 24 14 0 0 0 62 14 29
2014 Administration and operations 24 41 13 11 10 0 0 66 22 1151
2014 Human resources 22 43 16 14 5 0 0 65 19 297
2014 Financial management 24 43 15 12 6 0 0 67 18 297
2014 Procurement 17 44 20 7 12 0 0 61 19 39
2014 Real property 29 45 12 7 6 0 0 74 13 84
2014 Materiel management 27 41 12 15 5 0 0 68 20 13
2014 Information management 26 38 14 13 9 1 0 64 22 216
2014 Information technology 25 40 11 15 8 0 0 66 24 285
2014 Evaluation 23 43 12 13 8 0 0 67 21 415
2014 Other services to the public 28 35 11 12 13 0 0 64 26 165
2014 None of the above 19 43 15 15 8 0 0 62 23 624

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 33 35 12 11 9 0 0 67 20 92
2019 Health care practitioners 33 35 10 16 5 0 0 69 21 128
2019 Federal regulators 36 35 17 8 3 0 0 72 12 625
2019 Compliance, inspection and enforcement 38 34 16 8 4 0 0 72 12 527
2019 Communications or public affairs 38 38 12 8 5 0 0 75 12 217
2019 Access to information and privacy 42 37 8 7 5 0 2 80 12 72
2019 Security 36 28 21 8 7 0 0 64 15 59
2019 Science and technology 35 36 16 8 4 0 0 72 13 641
2019 Legal services 35 33 24 3 4 0 0 68 7 26
2019 Administration and operations 43 36 11 6 4 1 1 79 10 614
2019 Human resources 33 36 20 6 4 0 1 69 11 267
2019 Financial management 40 28 19 6 7 0 0 68 13 179
2019 Procurement 42 34 15 9 0 0 0 76 9 44
2019 Real property 55 22 13 4 7 0 0 76 11 50
2019 Materiel management 47 45 0 0 8 0 0 92 8 10
2019 Information management 39 32 17 7 4 0 0 71 11 140
2019 Information technology 41 36 12 7 2 1 1 78 9 202
2019 Evaluation 27 38 21 8 5 0 1 65 14 387
2019 Data sciences 49 29 13 4 6 0 0 78 10 80
2019 Policy 36 36 14 10 3 0 0 72 13 440
2019 Project management 40 36 12 7 4 0 1 77 10 188
2019 Other services to the public 21 36 19 10 14 0 0 57 24 51
2019 None of the above 40 29 17 6 8 0 0 69 14 200
2018 Client contact centre 29 32 23 5 9 0 2 62 14 59
2018 Health care practitioners 39 32 14 7 7 2 0 72 14 88
2018 Federal regulators 32 36 14 11 6 0 0 69 17 577
2018 Compliance, inspection and enforcement 31 34 21 10 5 0 0 65 15 431
2018 Communications or public affairs 38 27 14 11 9 0 0 65 21 196
2018 Access to information and privacy 44 26 23 6 2 0 0 70 7 51
2018 Security 38 38 12 9 3 0 0 77 12 35
2018 Science and technology 37 32 13 11 5 1 0 70 16 513
2018 Legal services 29 45 21 0 5 0 0 74 5 19
2018 Administration and operations 42 35 10 7 6 0 0 77 13 491
2018 Human resources 32 39 11 10 6 0 0 72 16 190
2018 Financial management 35 30 19 11 5 0 0 65 16 141
2018 Procurement 55 30 15 0 0 0 0 85 0 19
2018 Real property 30 39 17 7 7 0 0 69 14 22
2018 Information management 34 33 20 10 3 0 0 67 13 122
2018 Information technology 36 31 19 8 6 0 0 67 14 147
2018 Evaluation 31 36 19 10 3 1 0 67 14 349
2018 Data sciences 40 38 12 8 3 0 0 78 10 79
2018 Policy 41 34 12 10 3 0 0 75 13 380
2018 Project management 38 41 9 4 6 1 1 80 11 149
2018 Other services to the public 25 37 18 13 8 0 0 62 20 52
2018 None of the above 26 36 17 11 9 0 0 63 20 148
2017 Client contact centre 30 37 15 9 8 0 1 68 17 139
2017 Health care practitioners 32 31 12 14 11 0 0 63 25 383
2017 Federal regulators 36 31 16 11 6 0 0 67 17 562
2017 Compliance, inspection and enforcement 30 36 18 8 8 0 0 66 16 393
2017 Communications or public affairs 31 35 13 14 7 0 0 67 20 224
2017 Access to information and privacy 53 26 13 5 2 0 2 80 6 60
2017 Security 36 22 26 7 10 0 0 58 17 38
2017 Science and technology 36 34 14 11 4 0 0 70 15 608
2017 Legal services 33 47 5 5 0 5 6 89 5 21
2017 Administration and operations 36 36 12 9 6 0 0 72 15 896
2017 Human resources 36 43 12 5 4 0 0 79 9 245
2017 Financial management 38 33 17 6 6 0 0 71 11 212
2017 Procurement 38 37 14 8 3 0 0 75 11 36
2017 Real property 37 38 5 13 7 0 0 75 20 50
2017 Materiel management 24 56 10 10 0 0 0 81 10 14
2017 Information management 33 38 12 8 8 1 0 72 16 162
2017 Information technology 34 35 16 9 6 0 0 70 14 217
2017 Evaluation 26 40 18 10 5 0 0 67 15 332
2017 Data sciences 46 31 14 6 3 0 0 77 9 97
2017 Policy 35 34 12 12 7 0 0 69 19 511
2017 Project management 41 36 9 10 4 0 0 77 14 228
2017 Other services to the public 48 31 6 11 4 0 0 79 15 89
2017 None of the above 40 29 17 8 6 0 0 69 14 357
2014 Client contact centre 22 39 21 9 9 0 1 61 18 178
2014 Health care practitioners 24 35 12 18 10 0 0 60 28 515
2014 Federal regulators 30 38 15 11 6 0 0 68 17 724
2014 Compliance, inspection and enforcement 22 41 17 14 7 0 0 63 21 430
2014 Communications or public affairs 37 32 12 12 6 0 0 69 19 262
2014 Access to information and privacy 25 39 16 11 8 0 0 64 19 36
2014 Security 44 32 11 7 5 0 0 77 13 51
2014 Science and technology 31 33 16 13 6 0 0 65 19 726
2014 Legal services 31 55 11 3 0 0 0 86 3 29
2014 Administration and operations 32 38 13 9 7 0 0 71 16 1151
2014 Human resources 33 39 13 10 6 0 0 71 15 297
2014 Financial management 29 39 16 9 7 0 0 68 16 297
2014 Procurement 27 30 19 10 14 0 0 57 24 39
2014 Real property 35 44 10 8 3 0 0 79 11 84
2014 Materiel management 32 26 25 12 5 0 0 58 17 13
2014 Information management 33 31 18 8 9 0 0 65 17 216
2014 Information technology 29 36 15 11 7 1 0 66 18 285
2014 Evaluation 26 37 17 13 7 1 0 63 20 414
2014 Other services to the public 30 34 13 14 10 0 0 63 23 165
2014 None of the above 26 35 15 14 9 0 0 62 23 624

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Client contact centre 28 42 15 6 9 0 0 70 15 91
2019 Health care practitioners 32 39 18 6 5 0 0 71 11 126
2019 Federal regulators 35 41 10 10 3 0 0 77 13 621
2019 Compliance, inspection and enforcement 30 46 14 6 3 1 0 77 10 522
2019 Communications or public affairs 39 37 11 11 3 0 0 75 14 214
2019 Access to information and privacy 52 31 5 7 3 0 1 84 10 71
2019 Security 31 44 10 9 5 0 2 75 14 59
2019 Science and technology 31 40 15 8 4 1 1 73 12 636
2019 Legal services 39 44 14 3 0 0 0 83 3 26
2019 Administration and operations 42 36 11 7 3 0 0 79 10 607
2019 Human resources 34 40 14 8 4 0 0 73 13 261
2019 Financial management 43 34 14 5 4 0 0 78 8 176
2019 Procurement 42 38 9 7 4 0 0 79 11 44
2019 Real property 50 29 8 6 7 0 0 79 13 50
2019 Materiel management 84 0 9 0 7 0 0 84 7 10
2019 Information management 36 36 15 8 4 0 1 73 12 137
2019 Information technology 34 42 10 12 2 0 0 76 14 198
2019 Evaluation 32 40 14 10 2 1 1 74 13 382
2019 Data sciences 41 36 11 8 3 0 0 78 11 80
2019 Policy 32 43 12 9 2 1 1 77 11 433
2019 Project management 35 42 9 8 6 0 0 77 14 184
2019 Other services to the public 29 37 17 11 5 0 0 66 17 49
2019 None of the above 36 37 13 10 3 0 1 74 13 191
2018 Client contact centre 40 37 9 7 7 0 0 77 14 60
2018 Health care practitioners 38 34 9 12 5 0 2 74 17 89
2018 Federal regulators 30 37 18 9 4 1 2 68 14 579
2018 Compliance, inspection and enforcement 28 39 18 11 3 0 0 68 14 432
2018 Communications or public affairs 33 37 12 11 7 0 0 70 18 198
2018 Access to information and privacy 46 29 9 16 0 0 0 75 16 52
2018 Security 46 24 16 12 3 0 0 69 15 35
2018 Science and technology 33 35 18 10 5 0 0 68 15 514
2018 Legal services 25 50 10 11 5 0 0 74 16 19
2018 Administration and operations 42 36 8 9 4 0 0 79 13 491
2018 Human resources 35 36 12 11 5 0 0 72 16 191
2018 Financial management 35 30 18 12 4 0 0 65 16 144
2018 Procurement 45 46 4 0 5 0 0 90 5 19
2018 Real property 16 46 16 22 0 0 0 62 22 23
2018 Information management 33 38 16 8 5 0 0 71 13 124
2018 Information technology 28 36 18 11 6 0 0 64 17 144
2018 Evaluation 32 38 17 9 3 0 1 71 12 354
2018 Data sciences 39 36 10 14 1 0 0 75 15 79
2018 Policy 37 37 11 10 4 0 1 74 15 379
2018 Project management 35 37 15 5 6 2 0 73 12 153
2018 Other services to the public 28 35 16 14 7 0 0 63 21 52
2018 None of the above 27 35 12 13 13 1 0 62 26 149
2017 Client contact centre 29 39 18 9 6 0 0 68 15 139
2017 Health care practitioners 32 33 11 14 10 0 0 64 25 382
2017 Federal regulators 35 34 15 10 5 0 0 69 16 563
2017 Compliance, inspection and enforcement 27 43 13 11 6 0 0 71 16 393
2017 Communications or public affairs 29 43 14 10 4 0 0 73 14 224
2017 Access to information and privacy 42 42 10 6 0 0 0 84 6 60
2017 Security 33 30 4 23 10 0 0 63 33 38
2017 Science and technology 32 39 14 9 4 1 1 72 14 606
2017 Legal services 43 43 0 9 5 0 0 86 14 21
2017 Administration and operations 36 36 13 10 5 0 0 72 15 895
2017 Human resources 36 35 11 11 6 0 1 72 17 245
2017 Financial management 38 38 11 8 5 0 0 76 13 212
2017 Procurement 43 27 14 10 5 0 0 70 15 36
2017 Real property 43 26 9 17 5 0 0 69 22 49
2017 Materiel management 50 31 5 14 0 0 0 81 14 14
2017 Information management 35 34 14 11 6 0 1 70 17 162
2017 Information technology 33 35 12 12 8 0 1 69 20 217
2017 Evaluation 31 41 15 8 3 1 0 73 12 331
2017 Data sciences 39 42 11 4 2 0 1 83 6 97
2017 Policy 32 38 13 11 4 1 1 71 16 508
2017 Project management 35 40 11 9 5 0 1 75 14 229
2017 Other services to the public 52