2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	41	29	7	12	10	0	71	22	41
2019	NU-03	32	36	12	8	12	0	68	20	25
2017	NU	21	49	4	20	6	0	70	26	214
2017	NU-03	19	51	3	21	6	0	70	27	70
2017	NU-04	13	63	3	19	3	0	75	22	37
2017	NU-05	26	49	6	14	6	0	74	20	35
2017	NU-06	30	40	10	10	10	0	70	20	30
2014	NU	16	52	2	22	8	0	67	30	227
2014	NU-02	20	50	10	10	10	0	70	20	10
2014	NU-03	21	49	3	22	5	0	70	27	73
2014	NU-04	8	46	3	27	16	0	54	43	37
2014	NU-05	19	53	3	25	0	0	72	25	36
2014	NU-06	10	65	1	7	17	0	75	24	43
2011	NU	28	50	2	14	6	0	78	20	266
2011	NU-03	27	46	3	19	5	0	73	24	97
2011	NU-04	20	59	2	5	15	0	78	20	41
2011	NU-05	38	41	0	18	4	0	79	21	56
2011	NU-06	29	50	3	13	3	3	81	16	38
2011	NU-07	30	60	0	10	0	0	90	10	10
2008	NU	27	45	4	17	7	0	73	24	288
2008	NU-02	18	45	9	18	9	0	64	27	11
2008	NU-03	31	36	3	21	9	0	67	30	113
2008	NU-04	9	58	4	22	7	0	67	29	45
2008	NU-05	29	53	3	13	3	0	82	16	38
2008	NU-06	37	46	0	12	5	0	83	17	59

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	68	15	7	7	2	0	0	83	10	41
2019	NU-03	64	12	8	12	4	0	0	76	16	25
2017	NU	68	16	5	6	2	0	2	87	9	214
2017	NU-03	73	16	4	7	0	0	0	89	7	70
2017	NU-04	65	25	3	3	0	0	5	94	3	37
2017	NU-05	69	14	6	6	3	0	3	85	9	35
2017	NU-06	63	3	10	10	3	3	7	74	15	30
2014	NU	73	15	4	5	2	0	2	89	7	227
2014	NU-02	70	0	10	10	10	0	0	70	20	10
2014	NU-03	71	19	4	4	0	0	1	92	4	73
2014	NU-04	76	14	5	0	3	0	3	92	3	37
2014	NU-05	67	17	6	3	3	0	6	88	6	36
2014	NU-06	67	17	2	11	2	0	1	84	13	43
2011	NU	77	12	3	3	2	0	3	92	5	266
2011	NU-03	85	15	0	0	0	0	0	100	0	97
2011	NU-04	73	12	5	2	2	0	5	90	5	41
2011	NU-05	77	5	4	5	4	0	5	87	9	56
2011	NU-06	74	13	3	8	3	0	0	87	11	38
2011	NU-07	40	30	10	10	10	0	0	70	20	10
2008	NU	80	10	3	2	3	1	0	92	6	288
2008	NU-02	73	9	9	0	9	0	0	82	9	11
2008	NU-03	84	9	2	1	3	2	0	95	4	113
2008	NU-04	76	18	0	0	7	0	0	93	7	45
2008	NU-05	79	3	13	3	0	3	0	84	3	38
2008	NU-06	81	12	0	3	2	0	2	95	5	59

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	49	20	2	10	20	68	29	41
2019	NU-03	36	24	4	12	24	60	36	25
2017	NU	30	40	5	15	10	70	25	214
2017	NU-03	37	39	1	11	11	76	23	70
2017	NU-04	19	51	3	14	14	70	27	37
2017	NU-05	37	34	6	20	3	71	23	35
2017	NU-06	27	40	13	16	3	67	20	30
2014	NU	30	35	5	21	10	65	30	227
2014	NU-02	20	60	0	10	10	80	20	10
2014	NU-03	29	36	4	25	7	64	32	73
2014	NU-04	32	30	8	19	11	62	30	37
2014	NU-05	28	33	11	22	6	61	28	36
2014	NU-06	29	37	2	16	17	65	32	43
2011	NU	42	36	6	9	6	78	15	266
2011	NU-03	43	37	5	9	5	80	14	97
2011	NU-04	27	44	5	12	12	71	24	41
2011	NU-05	46	29	9	7	9	75	16	56
2011	NU-06	45	37	11	5	3	82	8	38
2011	NU-07	20	50	10	20	0	70	20	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	22	10	22	10	0	0	59	32	41
2019	NU-03	20	28	12	32	8	0	0	48	40	25
2018	NU	38	29	6	15	12	0	0	68	26	34
2018	NU-03	25	30	10	25	10	0	0	55	35	20
2017	NU	24	37	11	18	9	0	0	61	28	214
2017	NU-03	31	40	10	13	6	0	0	71	19	70
2017	NU-04	16	40	11	19	14	0	0	56	33	37
2017	NU-05	17	43	11	26	3	0	0	60	29	35
2017	NU-06	33	20	7	27	13	0	0	54	40	30
2014	NU	13	35	12	27	12	0	0	49	39	227
2014	NU-02	10	40	0	40	10	0	0	50	50	10
2014	NU-03	16	33	19	19	12	0	0	49	32	73
2014	NU-04	8	32	16	27	16	0	0	41	43	37
2014	NU-05	11	44	6	31	8	0	0	56	39	36
2014	NU-06	10	36	7	32	16	0	0	45	48	43
2011	NU	30	45	9	12	4	1	0	75	16	266
2011	NU-03	27	46	8	11	5	1	1	75	17	97
2011	NU-04	22	49	10	15	5	0	0	71	20	41
2011	NU-05	35	51	4	9	2	0	0	85	11	55
2011	NU-06	26	36	10	18	8	3	0	63	26	39
2011	NU-07	30	30	30	10	0	0	0	60	10	10
2008	NU	35	42	9	9	5	0	0	77	14	286
2008	NU-02	27	64	0	9	0	0	0	91	9	11
2008	NU-03	40	36	10	9	5	0	0	76	14	113
2008	NU-04	27	48	9	11	5	0	0	75	16	44
2008	NU-05	29	47	11	11	3	0	0	76	13	38
2008	NU-06	41	37	8	5	7	0	2	79	12	59

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	44	24	7	20	5	68	24	41
2019	NU-03	32	24	12	24	8	56	32	25
2017	NU	36	40	11	10	4	76	14	213
2017	NU-03	37	36	9	13	6	73	19	70
2017	NU-04	33	51	5	11	0	84	11	37
2017	NU-05	37	46	6	9	3	83	11	35
2017	NU-06	35	31	24	10	0	66	10	29
2014	NU	28	43	9	12	8	71	20	227
2014	NU-02	40	40	0	10	10	80	20	10
2014	NU-03	29	37	16	12	5	66	18	73
2014	NU-04	19	51	3	14	14	70	27	37
2014	NU-05	36	42	3	17	3	78	19	36
2014	NU-06	31	44	5	11	10	75	20	43

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	17	17	10	15	2	58	25	41
2019	NU-03	40	12	24	8	16	0	52	24	25
2018	NU	35	41	12	3	9	0	76	12	34
2018	NU-03	30	45	10	5	10	0	75	15	20
2017	NU	37	28	9	16	10	0	65	26	214
2017	NU-03	43	21	3	20	13	0	64	33	70
2017	NU-04	32	38	14	8	8	0	70	16	37
2017	NU-05	37	29	9	20	6	0	66	26	35
2017	NU-06	40	40	10	7	3	0	80	10	30
2014	NU	25	34	12	17	12	0	59	29	227
2014	NU-02	40	30	0	10	20	0	70	30	10
2014	NU-03	23	37	14	12	14	0	60	26	73
2014	NU-04	22	24	14	19	19	3	47	39	37
2014	NU-05	25	42	11	17	6	0	67	22	36
2014	NU-06	31	25	5	24	16	0	56	39	43
2011	NU	38	34	9	12	6	0	72	18	265
2011	NU-03	45	27	11	9	7	0	72	17	96
2011	NU-04	22	46	10	15	7	0	68	22	41
2011	NU-05	48	32	5	9	5	0	80	14	56
2011	NU-06	34	32	8	21	3	3	68	24	38
2011	NU-07	10	40	20	20	10	0	50	30	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	41	7	15	5	0	73	20	41
2019	NU-03	28	36	8	20	8	0	64	28	25
2018	NU	41	50	6	0	0	3	94	0	34
2018	NU-03	30	55	10	0	0	5	89	0	20
2017	NU	44	34	7	8	5	0	79	13	213
2017	NU-03	59	33	4	1	3	0	91	4	70
2017	NU-04	38	40	8	11	3	0	78	14	37
2017	NU-05	32	29	12	21	6	0	62	26	34
2017	NU-06	27	36	13	13	10	0	63	23	30
2014	NU	37	44	6	9	5	0	80	14	227
2014	NU-02	40	30	10	10	10	0	70	20	10
2014	NU-03	47	41	5	4	3	0	88	7	73
2014	NU-04	35	41	8	8	8	0	76	16	37
2014	NU-05	31	47	8	14	0	0	78	14	36
2014	NU-06	24	56	0	8	12	0	80	20	43
2011	NU	46	38	6	6	3	0	84	9	264
2011	NU-03	51	35	6	4	4	0	86	8	97
2011	NU-04	40	45	3	10	3	0	85	13	40
2011	NU-05	45	38	4	7	7	0	82	14	56
2011	NU-06	34	50	13	0	0	3	86	0	38
2011	NU-07	30	30	30	10	0	0	60	10	10
2008	NU	48	36	5	8	2	0	84	11	282
2008	NU-02	60	40	0	0	0	0	100	0	10
2008	NU-03	53	35	4	5	3	0	88	8	112
2008	NU-04	49	35	7	7	2	0	84	9	43
2008	NU-05	37	42	8	13	0	0	79	13	38
2008	NU-06	50	33	3	10	3	0	83	14	58

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	20	22	15	24	20	0	0	41	44	41
2019	NU-03	12	20	16	20	32	0	0	32	52	25
2018	NU	29	35	9	18	9	0	0	65	26	34
2018	NU-03	15	40	10	20	15	0	0	55	35	20
2017	NU	26	31	14	12	17	0	0	57	29	213
2017	NU-03	31	26	11	13	17	1	0	58	30	70
2017	NU-04	29	38	3	14	16	0	0	67	30	37
2017	NU-05	21	38	15	3	24	0	0	59	26	34
2017	NU-06	17	40	17	10	17	0	0	57	26	30
2014	NU	18	28	18	20	15	0	0	47	35	227
2014	NU-02	30	30	0	30	10	0	0	60	40	10
2014	NU-03	18	27	26	14	14	1	0	46	28	73
2014	NU-04	14	22	22	22	22	0	0	35	43	37
2014	NU-05	19	33	14	17	17	0	0	53	33	36
2014	NU-06	21	31	11	23	14	0	0	52	37	43
2011	NU	23	34	15	17	10	0	0	57	27	267
2011	NU-03	26	31	15	14	12	0	1	57	27	97
2011	NU-04	17	46	5	12	20	0	0	63	32	41
2011	NU-05	27	30	16	16	11	0	0	57	27	56
2011	NU-06	26	31	15	23	3	3	0	58	26	39
2011	NU-07	10	40	30	20	0	0	0	50	20	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	34	15	5	10	71	15	41
2019	NU-03	32	32	20	4	12	64	16	25
2018	NU	47	32	9	9	3	79	12	34
2018	NU-03	40	35	15	10	0	75	10	20
2017	NU	30	50	8	6	6	80	12	213
2017	NU-03	34	53	6	4	3	87	7	70
2017	NU-04	35	52	5	8	0	86	8	37
2017	NU-05	26	35	6	21	12	62	32	34
2017	NU-06	20	50	13	0	16	70	16	30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	41	10	7	5	2	78	13	41
2019	NU-03	32	36	16	8	8	0	68	16	25
2018	NU	38	41	12	6	3	0	79	9	34
2018	NU-03	25	50	15	10	0	0	75	10	20
2017	NU	34	43	11	7	5	0	78	12	212
2017	NU-03	38	41	13	4	3	1	79	7	69
2017	NU-04	37	46	3	11	3	0	84	14	37
2017	NU-05	21	44	12	15	9	0	65	24	34
2017	NU-06	30	37	13	10	10	0	67	20	30
2014	NU	34	39	13	9	4	1	73	14	227
2014	NU-02	70	10	10	10	0	0	80	10	10
2014	NU-03	30	42	15	7	4	1	74	11	73
2014	NU-04	27	46	14	5	8	0	73	14	37
2014	NU-05	44	33	8	14	0	0	78	14	36
2014	NU-06	31	34	12	13	7	2	67	21	43
2011	NU	34	43	10	9	3	0	77	12	267
2011	NU-03	36	42	9	8	4	0	78	12	97
2011	NU-04	32	39	10	12	7	0	71	20	41
2011	NU-05	30	39	18	11	2	0	70	13	56
2011	NU-06	36	44	3	13	3	3	82	16	39
2011	NU-07	40	50	10	0	0	0	90	0	10
2008	NU	39	41	8	6	6	1	80	12	288
2008	NU-02	18	27	18	27	9	0	45	36	11
2008	NU-03	41	42	7	3	6	2	84	9	113
2008	NU-04	38	44	9	4	4	0	82	9	45
2008	NU-05	34	50	3	5	8	0	84	13	38
2008	NU-06	42	37	3	8	8	0	80	17	59

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	24	7	22	20	51	41	41
2019	NU-03	24	16	8	28	24	40	52	25
2018	NU	32	41	15	6	6	74	12	34
2018	NU-03	25	40	20	5	10	65	15	20
2017	NU	32	30	12	14	12	62	26	212
2017	NU-03	39	33	9	10	10	71	20	70
2017	NU-04	26	41	11	11	11	67	22	37
2017	NU-05	26	21	18	18	18	47	35	34
2017	NU-06	33	20	13	13	20	54	33	30

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	63	29	5	0	2	0	93	2	41
2019	NU-03	60	28	8	0	4	0	88	4	25
2018	NU	55	30	12	3	0	0	85	3	33
2018	NU-03	42	37	21	0	0	0	79	0	19
2017	NU	61	29	7	4	0	0	89	4	212
2017	NU-03	67	29	4	0	0	0	96	0	70
2017	NU-04	64	22	6	6	3	0	86	8	36
2017	NU-05	46	37	9	9	0	0	83	9	35
2017	NU-06	44	36	10	10	0	0	80	10	30
2014	NU	70	23	5	2	1	0	93	3	225
2014	NU-02	90	10	0	0	0	0	100	0	10
2014	NU-03	75	21	3	0	0	1	97	0	73
2014	NU-04	76	14	8	0	3	0	89	3	37
2014	NU-05	60	29	9	3	0	0	89	3	35
2014	NU-06	56	33	4	5	2	0	89	7	42
2011	NU	67	29	2	1	0	0	96	2	267
2011	NU-03	72	25	2	1	0	0	97	1	97
2011	NU-04	59	37	2	2	0	0	95	2	41
2011	NU-05	66	30	2	0	2	0	96	2	56
2011	NU-06	64	28	3	3	0	3	95	3	39
2011	NU-07	50	40	10	0	0	0	90	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	25	33	13	18	13	0	58	30	40
2019	NU-03	25	29	13	13	21	0	54	33	24
2018	NU	24	29	21	18	9	0	53	26	34
2018	NU-03	10	25	35	15	15	0	35	30	20
2017	NU	30	34	11	12	13	0	64	25	211
2017	NU-03	29	35	12	12	13	0	64	25	69
2017	NU-04	35	37	3	19	5	0	73	25	37
2017	NU-05	20	34	20	9	17	0	54	26	35
2017	NU-06	32	25	14	18	10	0	57	28	28
2014	NU	14	38	10	23	15	0	53	38	227
2014	NU-02	10	50	10	10	20	0	60	30	10
2014	NU-03	11	40	11	27	11	0	51	38	73
2014	NU-04	14	24	11	16	35	0	38	51	37
2014	NU-05	22	50	6	17	6	0	72	22	36
2014	NU-06	12	38	8	29	13	0	50	42	43
2011	NU	31	44	7	13	5	0	75	18	267
2011	NU-03	30	42	5	16	6	0	72	23	97
2011	NU-04	27	41	7	12	12	0	68	24	41
2011	NU-05	45	38	4	13	2	0	82	14	56
2011	NU-06	26	59	5	5	3	3	87	8	39
2011	NU-07	20	40	10	30	0	0	60	30	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	37	5	22	12	0	61	34	41
2019	NU-03	20	32	4	24	20	0	52	44	25
2018	NU	29	35	15	9	12	0	65	21	34
2018	NU-03	10	35	25	15	15	0	45	30	20
2017	NU	32	34	9	15	10	0	66	24	214
2017	NU-03	31	33	11	16	7	1	65	23	70
2017	NU-04	32	41	5	14	8	0	73	22	37
2017	NU-05	26	31	9	17	17	0	57	34	35
2017	NU-06	37	30	13	10	10	0	67	20	30
2014	NU	25	30	14	19	13	0	55	32	227
2014	NU-02	30	30	0	30	10	0	60	40	10
2014	NU-03	19	27	23	15	15	0	47	30	73
2014	NU-04	22	24	16	14	24	0	46	38	37
2014	NU-05	31	36	6	25	3	0	67	28	36
2014	NU-06	26	32	10	19	13	0	58	32	43

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	25	40	15	13	8	0	65	20	40
2019	NU-03	21	38	21	13	8	0	58	21	24
2018	NU	29	35	9	21	6	0	65	26	34
2018	NU-03	15	45	15	15	10	0	60	25	20
2017	NU	30	33	11	16	10	0	63	26	214
2017	NU-03	30	46	9	9	7	0	76	16	70
2017	NU-04	35	27	16	14	8	0	62	22	37
2017	NU-05	29	14	11	34	11	0	43	46	35
2017	NU-06	23	40	17	13	7	0	64	20	30
2014	NU	17	36	16	18	13	0	53	31	227
2014	NU-02	20	50	0	10	20	0	70	30	10
2014	NU-03	14	37	22	14	12	1	51	26	73
2014	NU-04	14	30	16	24	16	0	43	41	37
2014	NU-05	25	31	14	14	17	0	56	31	36
2014	NU-06	12	45	11	19	13	0	57	32	43
2011	NU	34	38	11	12	4	1	73	16	265
2011	NU-03	37	33	10	15	4	0	70	20	97
2011	NU-04	23	43	10	18	5	3	67	23	40
2011	NU-05	34	46	7	7	5	0	80	13	56
2011	NU-06	34	32	16	13	3	3	68	16	38
2011	NU-07	20	50	10	20	0	0	70	20	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	54	32	7	2	5	0	85	7	41
2019	NU-03	52	24	12	4	8	0	76	12	25
2018	NU	44	47	9	0	0	0	91	0	34
2018	NU-03	45	40	15	0	0	0	85	0	20
2017	NU	48	34	9	5	4	0	82	9	212
2017	NU-03	56	34	6	1	3	0	90	4	70
2017	NU-04	52	36	6	0	6	0	89	6	36
2017	NU-05	34	29	17	14	6	0	63	20	35
2017	NU-06	40	36	10	7	7	0	77	13	30
2014	NU	45	34	12	6	2	0	79	8	227
2014	NU-02	70	10	10	10	0	0	80	10	10
2014	NU-03	49	41	4	4	1	0	90	5	73
2014	NU-04	46	32	8	5	5	3	81	11	37
2014	NU-05	42	28	28	3	0	0	69	3	36
2014	NU-06	31	44	12	8	5	0	75	13	43
2011	NU	56	30	6	5	2	1	87	7	266
2011	NU-03	59	29	5	5	1	1	89	6	97
2011	NU-04	51	41	5	0	2	0	93	2	41
2011	NU-05	55	29	4	7	5	0	84	13	56
2011	NU-06	47	32	13	5	0	3	81	5	38
2011	NU-07	40	40	10	10	0	0	80	10	10
2008	NU	53	34	6	5	2	0	87	7	287
2008	NU-02	55	45	0	0	0	0	100	0	11
2008	NU-03	60	30	4	4	1	0	90	5	113
2008	NU-04	51	40	4	2	2	0	91	4	45
2008	NU-05	47	34	8	5	5	0	82	11	38
2008	NU-06	50	33	9	5	3	0	83	9	58

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	34	15	7	5	0	0	73	12	41
2019	NU-03	44	28	16	8	4	0	0	72	12	25
2018	NU	29	35	21	15	0	0	0	65	15	34
2018	NU-03	25	40	30	5	0	0	0	65	5	20
2017	NU	23	31	23	12	10	0	0	55	22	214
2017	NU-03	29	27	24	9	10	0	1	57	19	70
2017	NU-04	18	27	25	16	14	0	0	45	30	37
2017	NU-05	20	46	20	9	6	0	0	66	14	35
2017	NU-06	27	37	20	7	10	0	0	64	17	30
2014	NU	20	29	30	10	10	0	0	50	20	226
2014	NU-02	40	20	30	0	10	0	0	60	10	10
2014	NU-03	22	33	32	7	6	0	0	56	13	72
2014	NU-04	14	19	30	22	16	0	0	32	38	37
2014	NU-05	25	28	31	11	6	0	0	53	17	36
2014	NU-06	12	36	27	2	23	0	0	48	25	43
2011	NU	24	32	25	12	7	0	0	56	19	267
2011	NU-03	29	33	27	8	3	0	0	62	11	97
2011	NU-04	17	20	34	15	15	0	0	37	29	41
2011	NU-05	32	38	13	13	5	0	0	70	18	56
2011	NU-06	10	36	28	13	10	3	0	47	24	39
2011	NU-07	10	30	20	20	20	0	0	40	40	10
2008	NU	21	33	24	11	12	0	0	54	22	286
2008	NU-02	36	36	18	0	9	0	0	73	9	11
2008	NU-03	26	37	21	9	7	0	0	63	16	113
2008	NU-04	20	27	27	14	11	0	0	48	25	44
2008	NU-05	13	39	26	5	16	0	0	53	21	38
2008	NU-06	19	27	24	15	15	0	0	46	31	59

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	12	17	34	24	10	2	0	35	30	41
2019	NU-03	16	16	28	36	4	0	0	40	32	25
2018	NU	21	21	21	29	9	0	0	38	41	34
2018	NU-03	25	15	25	25	10	0	0	35	40	20
2017	NU	13	23	41	17	6	0	0	23	36	213
2017	NU-03	7	20	39	22	10	0	1	32	28	69
2017	NU-04	11	16	44	19	7	3	0	27	28	37
2017	NU-05	17	29	34	14	6	0	0	20	46	35
2017	NU-06	13	40	37	7	3	0	0	10	53	30
2014	NU	9	31	42	12	4	1	1	16	41	225
2014	NU-02	20	10	40	10	10	10	0	22	33	10
2014	NU-03	3	30	37	20	8	0	3	29	33	71
2014	NU-04	14	35	41	11	0	0	0	11	49	37
2014	NU-05	11	44	39	3	0	3	0	3	57	36
2014	NU-06	16	23	52	7	2	0	0	10	38	43
2011	NU	9	30	37	15	6	1	2	22	41	265
2011	NU-03	6	24	41	16	10	0	2	27	31	97
2011	NU-04	15	44	22	20	0	0	0	20	59	41
2011	NU-05	7	35	31	20	5	0	2	26	43	55
2011	NU-06	18	24	42	8	5	3	0	14	43	38
2011	NU-07	0	30	60	0	10	0	0	10	30	10
2008	NU	10	25	41	14	8	1	1	22	37	288
2008	NU-02	18	9	18	27	27	0	0	55	27	11
2008	NU-03	10	16	42	19	12	1	2	31	26	113
2008	NU-04	11	33	38	16	2	0	0	18	44	45
2008	NU-05	5	26	50	11	5	3	0	16	32	38
2008	NU-06	15	32	41	7	3	2	0	10	48	59

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	20	20	28	20	13	0	0	33	40	40
2019	NU-03	17	29	33	13	8	0	0	21	46	24
2018	NU	18	15	35	9	24	0	0	32	32	34
2018	NU-03	15	10	45	10	20	0	0	30	25	20
2017	NU	16	20	31	16	12	3	2	29	38	212
2017	NU-03	13	16	32	16	16	4	3	34	31	69
2017	NU-04	11	31	34	19	6	0	0	24	42	36
2017	NU-05	20	20	29	14	11	3	3	27	42	35
2017	NU-06	16	27	30	20	7	0	0	27	43	30
2014	NU	17	27	36	11	6	2	2	18	45	225
2014	NU-02	10	0	40	20	30	0	0	50	10	10
2014	NU-03	11	25	38	11	10	3	1	22	38	71
2014	NU-04	27	22	30	14	5	3	0	19	50	37
2014	NU-05	22	36	28	8	3	0	3	11	60	36
2014	NU-06	14	33	36	12	2	0	2	15	49	43
2011	NU	14	22	31	17	10	3	3	29	38	265
2011	NU-03	8	22	33	19	11	3	4	32	32	97
2011	NU-04	22	27	32	15	2	2	0	18	50	41
2011	NU-05	16	24	20	20	13	4	4	35	43	55
2011	NU-06	16	13	42	16	11	3	0	27	30	38
2011	NU-07	10	20	40	20	0	0	10	22	33	10
2008	NU	18	26	31	15	8	2	1	23	45	288
2008	NU-02	18	9	0	45	18	9	0	70	30	11
2008	NU-03	14	28	32	15	8	2	1	24	44	113
2008	NU-04	13	24	38	18	4	0	2	23	39	45
2008	NU-05	21	13	32	21	8	5	0	31	36	38
2008	NU-06	27	34	24	7	8	0	0	15	61	59

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	41	17	15	5	0	0	20	63	41
2019	NU-03	24	44	16	16	0	0	0	16	68	25
2018	NU	15	32	24	15	9	0	6	25	50	34
2018	NU-03	15	30	25	20	5	0	5	26	47	20
2017	NU	19	26	29	11	10	3	1	22	47	213
2017	NU-03	13	21	29	14	20	1	1	35	35	70
2017	NU-04	6	25	42	17	10	0	0	27	31	36
2017	NU-05	26	40	14	9	6	6	0	15	70	35
2017	NU-06	27	36	30	3	3	0	0	7	63	30
2014	NU	32	32	23	5	4	2	1	10	67	225
2014	NU-02	10	30	20	20	10	10	0	33	44	10
2014	NU-03	30	27	23	8	10	1	1	19	58	71
2014	NU-04	24	38	27	5	0	3	3	6	66	37
2014	NU-05	47	42	11	0	0	0	0	0	89	36
2014	NU-06	37	40	20	2	0	0	0	2	77	43
2011	NU	21	29	28	12	6	1	2	19	52	266
2011	NU-03	11	20	39	16	8	0	5	26	33	97
2011	NU-04	27	34	22	15	0	2	0	15	63	41
2011	NU-05	27	32	20	11	11	0	0	21	59	56
2011	NU-06	34	37	21	5	0	3	0	5	73	38
2011	NU-07	20	50	30	0	0	0	0	0	70	10
2008	NU	21	24	31	15	4	2	2	21	47	287
2008	NU-02	18	9	36	9	18	0	9	30	30	11
2008	NU-03	13	24	29	20	5	4	4	28	40	113
2008	NU-04	24	40	18	11	4	0	2	16	66	45
2008	NU-05	21	24	37	13	3	3	0	16	46	38
2008	NU-06	31	20	34	14	0	2	0	14	52	59

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	2	17	32	27	17	2	2	46	21	41
2019	NU-03	4	16	36	28	16	0	0	44	20	25
2018	NU	12	12	26	24	24	0	3	48	24	34
2018	NU-03	10	15	35	15	20	0	5	37	26	20
2017	NU	8	13	34	28	13	1	3	43	22	209
2017	NU-03	3	9	30	35	17	3	3	55	12	69
2017	NU-04	3	8	45	22	16	3	3	41	12	36
2017	NU-05	3	21	36	30	9	0	0	39	24	33
2017	NU-06	13	20	47	20	0	0	0	20	33	30
2014	NU	10	25	37	18	7	1	2	26	36	224
2014	NU-02	20	0	20	30	10	10	10	50	25	10
2014	NU-03	11	13	35	25	13	1	1	39	25	71
2014	NU-04	8	27	35	24	3	0	3	28	36	37
2014	NU-05	6	47	39	6	3	0	0	8	53	36
2014	NU-06	11	27	40	17	5	0	0	22	38	42
2011	NU	5	16	37	29	10	0	3	40	22	265
2011	NU-03	2	6	32	40	13	0	6	57	9	97
2011	NU-04	7	34	24	29	5	0	0	34	41	41
2011	NU-05	7	11	47	25	9	0	0	35	18	55
2011	NU-06	8	18	50	18	3	3	0	22	27	38
2011	NU-07	10	30	50	0	10	0	0	10	40	10
2008	NU	6	13	36	31	12	1	2	44	19	285
2008	NU-02	0	9	9	45	27	0	9	80	10	11
2008	NU-03	2	5	32	41	17	1	3	60	7	111
2008	NU-04	2	18	41	25	11	0	2	37	21	44
2008	NU-05	0	26	47	16	8	3	0	24	27	38
2008	NU-06	14	15	41	25	5	0	0	31	29	59

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	23	18	33	20	5	0	3	26	41	40
2019	NU-03	25	17	38	13	4	0	4	17	43	24
2018	NU	26	24	24	21	6	0	0	26	50	34
2018	NU-03	25	25	25	20	5	0	0	25	50	20
2017	NU	22	28	23	14	9	2	1	24	52	211
2017	NU-03	19	28	22	14	12	4	1	28	49	69
2017	NU-04	20	26	32	17	5	0	0	22	46	35
2017	NU-05	29	20	23	20	3	3	3	24	52	35
2017	NU-06	30	36	17	10	7	0	0	17	67	30
2014	NU	31	37	18	7	4	1	1	11	70	224
2014	NU-02	30	10	30	20	10	0	0	30	40	10
2014	NU-03	39	30	11	7	10	1	1	17	71	71
2014	NU-04	28	39	25	6	0	3	0	6	69	36
2014	NU-05	25	53	17	3	0	0	3	3	80	36
2014	NU-06	27	39	26	7	0	0	0	7	67	43
2011	NU	21	23	31	14	8	2	1	23	45	265
2011	NU-03	15	22	33	16	11	0	3	28	38	96
2011	NU-04	37	27	24	10	0	2	0	10	65	41
2011	NU-05	18	18	30	20	13	2	0	33	36	56
2011	NU-06	21	24	39	11	3	3	0	14	46	38
2011	NU-07	30	40	30	0	0	0	0	0	70	10
2008	NU	20	27	24	16	8	1	3	25	50	288
2008	NU-02	27	36	9	0	18	9	0	20	70	11
2008	NU-03	23	23	23	18	10	1	3	28	48	113
2008	NU-04	18	38	22	13	9	0	0	22	56	45
2008	NU-05	13	32	29	18	5	3	0	24	46	38
2008	NU-06	24	22	24	20	5	0	5	27	48	59

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	22	15	27	5	0	2	33	53	41
2019	NU-03	28	32	16	16	4	0	4	21	63	25
2018	NU	29	18	24	18	12	0	0	29	47	34
2018	NU-03	30	20	25	20	5	0	0	25	50	20
2017	NU	20	27	25	15	6	5	2	22	51	212
2017	NU-03	21	25	21	12	10	7	4	25	52	68
2017	NU-04	25	41	19	13	3	0	0	15	65	37
2017	NU-05	14	23	26	20	11	3	3	33	39	35
2017	NU-06	16	27	44	13	0	0	0	13	43	30
2014	NU	19	26	29	17	5	1	3	23	47	225
2014	NU-02	10	10	50	10	20	0	0	30	20	10
2014	NU-03	21	24	23	18	8	0	6	28	48	71
2014	NU-04	35	19	22	19	5	0	0	24	54	37
2014	NU-05	14	33	33	17	3	0	0	19	47	36
2014	NU-06	16	31	34	17	0	0	2	17	48	43
2011	NU	20	21	29	17	9	1	4	27	43	266
2011	NU-03	15	20	23	22	12	1	7	37	38	97
2011	NU-04	27	24	37	2	7	0	2	10	53	41
2011	NU-05	20	18	32	18	9	0	4	28	39	56
2011	NU-06	21	26	26	24	0	3	0	24	49	38
2011	NU-07	20	40	30	10	0	0	0	10	60	10
2008	NU	28	23	26	13	6	0	3	19	53	286
2008	NU-02	27	18	9	27	9	0	9	40	50	11
2008	NU-03	26	21	27	13	11	0	3	24	48	111
2008	NU-04	24	31	31	9	4	0	0	13	56	45
2008	NU-05	26	24	21	24	0	3	3	25	53	38
2008	NU-06	39	14	31	12	2	0	3	14	54	59

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	27	27	15	2	2	5	18	53	41
2019	NU-03	32	20	32	8	0	0	8	9	57	25
2018	NU	24	18	26	12	12	6	3	26	45	34
2018	NU-03	25	15	25	15	10	5	5	28	44	20
2017	NU	20	29	23	15	5	5	3	22	53	211
2017	NU-03	14	25	22	19	12	3	6	33	43	69
2017	NU-04	11	25	25	28	5	6	0	35	39	36
2017	NU-05	26	40	17	11	3	3	0	15	68	35
2017	NU-06	27	33	37	3	0	0	0	3	60	30
2014	NU	34	28	24	6	4	1	3	11	65	225
2014	NU-02	30	0	20	20	20	0	10	44	33	10
2014	NU-03	30	24	25	7	8	3	3	16	57	71
2014	NU-04	30	22	32	11	3	0	3	14	53	37
2014	NU-05	36	50	14	0	0	0	0	0	86	36
2014	NU-06	39	34	21	5	0	0	0	5	74	43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	10	37	22	2	2	0	25	38	41
2019	NU-03	28	12	36	20	0	4	0	21	42	25

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	70	13	10	3	3	0	3	85	5	40
2019	NU-03	71	13	8	4	0	0	4	87	4	24
2017	NU	73	12	5	4	0	0	5	90	4	211
2017	NU-03	81	7	4	6	0	0	1	89	6	67
2017	NU-04	70	19	3	3	0	0	5	94	3	37
2017	NU-05	74	14	3	3	0	0	6	94	3	35
2017	NU-06	57	16	13	7	3	0	3	76	10	30
2014	NU	77	12	1	3	2	0	5	93	6	226
2014	NU-02	80	10	10	0	0	0	0	90	0	10
2014	NU-03	79	14	0	1	1	0	4	97	3	72
2014	NU-04	86	8	0	0	3	0	3	97	3	37
2014	NU-05	81	6	0	3	6	0	6	91	9	36
2014	NU-06	64	15	2	12	0	0	6	85	13	43
2011	NU	75	9	5	2	3	1	5	89	5	263
2011	NU-03	78	10	3	2	1	1	4	93	3	96
2011	NU-04	71	15	0	2	2	2	7	95	5	41
2011	NU-05	78	5	5	0	5	0	5	88	6	55
2011	NU-06	74	5	11	3	3	0	5	83	6	38
2011	NU-07	50	10	20	10	10	0	0	60	20	10
2008	NU	78	6	4	0	4	0	8	92	4	286
2008	NU-02	82	0	9	0	0	0	9	90	0	11
2008	NU-03	81	3	1	0	3	0	13	96	3	112
2008	NU-04	77	9	7	0	2	0	5	90	2	44
2008	NU-05	71	8	11	0	5	3	3	83	6	38
2008	NU-06	83	7	2	0	2	0	7	96	2	59

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	15	30	15	10	25	3	3	47	37	40
2019	NU-03	13	25	17	13	25	4	4	41	41	24
2018	NU	26	41	12	9	9	3	0	70	18	34
2018	NU-03	10	45	20	5	15	5	0	58	21	20
2017	NU	19	30	15	16	16	3	1	51	33	214
2017	NU-03	20	26	16	14	14	7	3	51	32	70
2017	NU-04	19	43	11	8	16	3	0	64	25	37
2017	NU-05	14	31	0	23	29	0	3	47	53	35
2017	NU-06	23	33	10	27	7	0	0	56	33	30
2014	NU	19	31	11	17	20	2	0	51	38	226
2014	NU-02	20	40	0	30	10	0	0	60	40	10
2014	NU-03	22	29	14	10	24	1	0	52	34	72
2014	NU-04	16	32	8	27	14	0	3	50	42	37
2014	NU-05	17	33	8	17	25	0	0	50	42	36
2014	NU-06	19	24	8	20	24	5	0	45	46	43

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	33	28	10	3	23	3	0	63	26	39
2019	NU-03	38	17	17	0	25	4	0	57	26	24
2018	NU	47	29	9	12	3	0	0	76	15	34
2018	NU-03	40	25	15	15	5	0	0	65	20	20
2017	NU	35	23	13	15	13	0	0	58	28	214
2017	NU-03	43	17	11	14	11	1	1	62	26	70
2017	NU-04	38	29	8	19	5	0	0	67	25	37
2017	NU-05	31	20	17	3	29	0	0	51	31	35
2017	NU-06	33	17	10	26	13	0	0	50	40	30
2014	NU	32	27	8	17	16	0	0	58	34	226
2014	NU-02	40	30	0	20	10	0	0	70	30	10
2014	NU-03	31	32	8	15	14	0	0	63	29	72
2014	NU-04	35	24	11	22	8	0	0	59	30	37
2014	NU-05	28	19	11	14	25	0	3	49	40	36
2014	NU-06	29	26	1	21	23	0	0	55	44	43

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	35	35	5	20	5	0	0	70	25	40
2019	NU-03	38	25	8	21	8	0	0	63	29	24
2018	NU	53	41	3	3	0	0	0	94	3	34
2018	NU-03	55	40	0	5	0	0	0	95	5	20
2017	NU	36	38	8	11	6	0	0	75	16	213
2017	NU-03	43	31	7	10	6	1	1	76	16	70
2017	NU-04	48	30	0	14	8	0	0	78	22	36
2017	NU-05	17	49	11	14	9	0	0	66	23	35
2017	NU-06	30	53	7	7	3	0	0	83	10	30
2014	NU	31	36	9	17	7	0	0	67	24	225
2014	NU-02	20	60	0	10	10	0	0	80	20	10
2014	NU-03	35	32	8	15	10	0	0	67	25	72
2014	NU-04	32	35	8	19	5	0	0	68	24	37
2014	NU-05	25	36	17	17	6	0	0	61	22	36
2014	NU-06	31	35	2	24	8	0	0	66	32	43

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	35	38	13	10	5	73	15	40
2019	NU-03	42	25	21	4	8	67	13	24
2018	NU	41	47	6	3	3	88	6	34
2018	NU-03	40	50	5	0	5	90	5	20

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	21	13	15	18	0	5	51	35	39
2019	NU-03	20	16	16	16	24	0	8	39	43	25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	24	15	12	12	0	0	61	24	41
2019	NU-03	28	32	16	8	16	0	0	60	24	25
2018	NU	35	38	12	9	6	0	0	74	15	34
2018	NU-03	20	45	15	10	10	0	0	65	20	20
2017	NU	40	29	12	8	10	1	1	70	18	214
2017	NU-03	41	30	11	6	7	3	1	75	13	70
2017	NU-04	43	33	11	3	11	0	0	75	14	37
2017	NU-05	37	29	9	14	11	0	0	66	26	35
2017	NU-06	37	23	20	13	7	0	0	60	20	30
2014	NU	41	29	12	10	7	0	0	71	17	226
2014	NU-02	60	10	10	10	10	0	0	70	20	10
2014	NU-03	39	33	17	7	4	0	0	72	11	72
2014	NU-04	41	27	11	11	11	0	0	68	22	37
2014	NU-05	44	22	8	17	8	0	0	67	25	36
2014	NU-06	40	34	2	11	10	0	2	77	21	43
2011	NU	36	36	10	12	6	0	0	72	18	266
2011	NU-03	38	35	10	11	5	0	0	73	17	96
2011	NU-04	24	46	15	0	15	0	0	71	15	41
2011	NU-05	30	39	7	16	7	0	0	70	23	56
2011	NU-06	46	21	10	15	5	3	0	68	21	39
2011	NU-07	20	30	30	20	0	0	0	50	20	10
2008	NU	37	34	6	13	9	0	0	72	22	287
2008	NU-02	70	10	0	0	20	0	0	80	20	10
2008	NU-03	38	35	4	16	6	1	0	73	22	113
2008	NU-04	27	44	13	11	4	0	0	71	16	45
2008	NU-05	47	26	8	11	8	0	0	74	18	38
2008	NU-06	37	29	3	10	19	0	2	67	29	59

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	27	7	17	15	0	0	61	32	41
2019	NU-03	32	28	12	12	16	0	0	60	28	25
2018	NU	47	32	15	0	6	0	0	79	6	34
2018	NU-03	40	30	20	0	10	0	0	70	10	20
2017	NU	47	21	12	11	7	1	1	69	19	214
2017	NU-03	49	23	10	11	4	1	1	74	16	70
2017	NU-04	45	27	11	5	11	0	0	73	16	37
2017	NU-05	54	11	11	14	9	0	0	66	23	35
2017	NU-06	47	20	13	13	3	3	0	69	17	30
2014	NU	43	25	16	8	7	0	1	68	16	226
2014	NU-02	60	10	10	0	20	0	0	70	20	10
2014	NU-03	43	31	11	7	7	0	1	75	14	72
2014	NU-04	35	30	19	8	8	0	0	65	16	37
2014	NU-05	44	19	25	6	6	0	0	64	11	36
2014	NU-06	45	18	10	14	11	0	2	65	26	43
2011	NU	39	33	10	11	6	1	0	73	17	267
2011	NU-03	39	33	8	13	5	1	0	73	19	97
2011	NU-04	22	41	17	10	10	0	0	63	20	41
2011	NU-05	38	36	9	11	7	0	0	73	18	56
2011	NU-06	49	28	8	5	8	3	0	79	13	39
2011	NU-07	20	40	20	20	0	0	0	60	20	10
2008	NU	41	31	7	12	8	1	0	73	20	288
2008	NU-02	73	18	0	9	0	0	0	91	9	11
2008	NU-03	42	31	4	13	8	2	0	75	22	113
2008	NU-04	27	42	20	7	4	0	0	69	11	45
2008	NU-05	50	24	5	16	5	0	0	74	21	38
2008	NU-06	47	20	2	14	17	0	0	68	31	59

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	34	10	10	5	2	0	75	15	41
2019	NU-03	36	40	8	4	8	4	0	79	13	25
2018	NU	42	33	9	9	6	0	0	76	15	33
2018	NU-03	30	35	10	15	10	0	0	65	25	20
2017	NU	43	29	8	10	9	0	0	73	19	212
2017	NU-03	47	30	7	11	4	0	0	77	16	70
2017	NU-04	39	38	6	8	8	0	0	78	17	36
2017	NU-05	32	26	6	15	21	0	0	59	35	34
2017	NU-06	50	17	10	10	10	3	0	69	20	30
2014	NU	36	32	11	14	7	0	0	69	20	226
2014	NU-02	60	10	10	10	10	0	0	70	20	10
2014	NU-03	35	40	13	7	6	0	0	75	13	72
2014	NU-04	38	14	11	27	11	0	0	51	38	37
2014	NU-05	39	28	14	11	8	0	0	67	19	36
2014	NU-06	31	42	5	13	7	0	2	74	21	43
2011	NU	34	37	9	13	6	1	0	72	18	267
2011	NU-03	39	34	10	11	5	0	0	73	16	97
2011	NU-04	24	37	7	22	10	0	0	61	32	41
2011	NU-05	29	41	11	13	5	2	0	71	18	56
2011	NU-06	31	46	8	8	5	3	0	79	13	39
2011	NU-07	20	40	10	20	10	0	0	60	30	10
2008	NU	41	27	8	13	11	0	0	68	24	288
2008	NU-02	55	18	9	9	9	0	0	73	18	11
2008	NU-03	40	31	9	10	11	0	0	71	20	113
2008	NU-04	22	42	7	20	9	0	0	64	29	45
2008	NU-05	61	13	11	11	5	0	0	74	16	38
2008	NU-06	49	15	3	14	19	0	0	64	32	59

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	76	15	0	2	0	2	5	97	3	41
2019	NU-03	76	20	0	0	0	0	4	100	0	25
2017	NU	76	12	6	2	0	0	4	92	2	212
2017	NU-03	81	13	4	1	0	0	0	94	1	69
2017	NU-04	81	8	3	3	0	3	3	94	3	37
2017	NU-05	77	11	3	3	0	0	6	94	3	35
2017	NU-06	62	13	14	0	3	0	7	81	4	29
2014	NU	83	8	1	0	4	0	3	94	4	226
2014	NU-02	90	0	0	0	10	0	0	90	10	10
2014	NU-03	88	6	1	0	1	0	4	97	1	72
2014	NU-04	86	8	0	0	3	0	3	97	3	37
2014	NU-05	81	8	0	0	8	0	3	91	9	36
2014	NU-06	71	15	5	0	5	0	4	90	5	43
2011	NU	77	12	2	1	2	1	5	94	3	266
2011	NU-03	85	10	1	1	1	1	1	97	2	97
2011	NU-04	68	20	0	0	2	2	7	97	3	41
2011	NU-05	73	13	2	0	4	0	9	94	4	55
2011	NU-06	79	5	8	3	0	0	5	89	3	39
2011	NU-07	50	30	10	10	0	0	0	80	10	10
2008	NU	83	6	2	1	3	0	5	94	4	287
2008	NU-02	91	0	9	0	0	0	0	91	0	11
2008	NU-03	87	4	1	1	1	0	7	97	2	113
2008	NU-04	89	5	0	2	2	0	2	95	5	44
2008	NU-05	71	8	3	3	5	3	8	88	9	38
2008	NU-06	83	7	3	0	2	0	5	95	2	59

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	24	7	12	12	2	2	67	26	41
2019	NU-03	36	28	8	12	8	4	4	70	22	25
2017	NU	38	27	11	7	6	2	9	72	15	211
2017	NU-03	30	28	7	7	10	3	14	70	21	69
2017	NU-04	35	22	25	5	3	5	5	63	9	37
2017	NU-05	47	35	3	9	3	0	3	85	12	34
2017	NU-06	44	27	13	7	6	0	3	73	13	30
2014	NU	36	26	11	8	10	4	5	68	19	226
2014	NU-02	50	20	0	0	20	0	10	78	22	10
2014	NU-03	42	18	10	8	15	1	6	64	25	72
2014	NU-04	22	27	11	8	8	11	14	64	21	37
2014	NU-05	53	28	3	8	6	3	0	83	14	36
2014	NU-06	33	34	14	5	6	5	2	73	12	43
2011	NU	39	27	7	10	12	1	3	70	22	267
2011	NU-03	39	32	5	5	12	1	5	76	19	97
2011	NU-04	32	32	15	5	17	0	0	63	22	41
2011	NU-05	52	16	7	11	11	2	2	70	22	56
2011	NU-06	44	26	3	15	5	5	3	75	22	39
2011	NU-07	20	40	0	20	20	0	0	60	40	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	56	12	10	12	7	2	70	20	41
2019	NU-03	52	12	12	8	12	4	67	21	25
2018	NU	53	21	18	3	6	0	74	9	34
2018	NU-03	50	25	10	5	10	0	75	15	20
2017	NU	55	20	13	5	6	1	77	11	213
2017	NU-03	56	23	14	3	4	0	79	7	70
2017	NU-04	67	19	3	3	8	0	86	11	37
2017	NU-05	59	21	9	3	6	3	82	9	34
2017	NU-06	50	13	27	3	3	3	66	6	30

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	49	15	10	10	15	0	64	26	39
2019	NU-03	46	8	13	17	17	0	54	33	24
2018	NU	44	41	3	6	6	0	85	12	34
2018	NU-03	35	45	0	10	10	0	80	20	20
2017	NU	49	19	16	8	7	0	68	15	211
2017	NU-03	51	23	13	7	6	0	74	13	69
2017	NU-04	54	19	14	5	8	0	73	14	37
2017	NU-05	52	15	15	9	9	0	67	18	33
2017	NU-06	44	20	27	6	3	0	64	10	30
2014	NU	42	25	11	11	10	1	67	21	226
2014	NU-02	60	20	0	10	10	0	80	20	10
2014	NU-03	42	28	10	10	10	1	70	20	72
2014	NU-04	43	16	11	11	16	3	61	28	37
2014	NU-05	39	28	11	11	11	0	67	22	36
2014	NU-06	43	25	10	13	10	0	68	23	43

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	29	15	17	12	5	0	54	31	41
2019	NU-03	20	24	16	16	16	8	0	48	35	25
2018	NU	41	24	15	12	3	6	0	69	16	34
2018	NU-03	25	35	15	10	5	10	0	67	17	20
2017	NU	25	30	14	9	10	11	0	62	22	214
2017	NU-03	29	33	16	4	6	11	1	70	11	70
2017	NU-04	35	35	8	5	8	8	0	76	15	37
2017	NU-05	20	29	9	20	17	6	0	52	39	35
2017	NU-06	17	20	27	23	10	3	0	38	34	30
2014	NU	21	28	21	14	7	9	0	53	23	225
2014	NU-02	20	40	20	0	10	10	0	67	11	10
2014	NU-03	24	29	14	13	4	17	0	63	20	72
2014	NU-04	22	22	24	16	11	5	0	46	29	37
2014	NU-05	17	28	31	14	8	3	0	46	23	36
2014	NU-06	14	24	23	21	8	10	0	42	33	43
2011	NU	27	29	18	12	9	5	0	59	22	266
2011	NU-03	30	28	12	8	13	8	0	63	24	97
2011	NU-04	18	28	25	8	15	5	3	49	24	40
2011	NU-05	32	25	16	18	7	2	0	58	25	56
2011	NU-06	26	26	28	15	0	5	0	54	16	39
2011	NU-07	10	50	20	20	0	0	0	60	20	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	17	32	20	12	17	2	50	30	41
2019	NU-03	16	24	20	20	16	4	42	38	25
2018	NU	24	33	9	24	6	3	59	31	33
2018	NU-03	15	35	15	25	5	5	53	32	20
2017	NU	19	29	19	14	15	4	50	31	214
2017	NU-03	19	31	19	17	10	4	52	28	70
2017	NU-04	25	43	11	8	14	0	67	22	37
2017	NU-05	17	20	17	20	26	0	37	46	35
2017	NU-06	17	33	13	17	20	0	50	36	30
2014	NU	19	25	21	16	16	3	46	32	225
2014	NU-02	20	40	10	10	20	0	60	30	10
2014	NU-03	18	29	25	14	7	7	51	22	72
2014	NU-04	19	27	16	16	22	0	46	38	37
2014	NU-05	19	19	25	17	19	0	39	36	36
2014	NU-06	19	17	18	17	27	2	37	45	43
2011	NU	20	34	17	17	10	3	55	28	265
2011	NU-03	18	35	20	15	9	3	54	26	97
2011	NU-04	23	33	10	15	18	3	56	33	40
2011	NU-05	21	34	14	20	9	2	56	29	56
2011	NU-06	21	33	21	18	5	3	55	24	39
2011	NU-07	20	50	0	10	20	0	70	30	10
2008	NU	23	35	14	10	17	1	58	28	287
2008	NU-02	18	55	0	0	27	0	73	27	11
2008	NU-03	20	35	19	10	14	3	56	25	112
2008	NU-04	20	36	11	16	16	2	57	32	45
2008	NU-05	26	32	16	8	18	0	58	26	38
2008	NU-06	32	25	10	7	25	0	58	32	59

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	15	27	17	15	22	5	44	38	41
2019	NU-03	8	28	20	16	20	8	39	39	25
2018	NU	22	31	6	22	9	9	59	34	32
2018	NU-03	11	32	11	21	11	16	50	38	19
2017	NU	12	27	17	21	16	7	42	40	214
2017	NU-03	16	27	14	23	16	4	45	40	70
2017	NU-04	11	35	26	14	11	3	48	25	37
2017	NU-05	9	20	14	29	20	9	31	53	35
2017	NU-06	7	37	13	23	13	7	47	39	30
2014	NU	13	21	20	22	18	6	36	42	225
2014	NU-02	30	20	10	30	10	0	50	40	10
2014	NU-03	11	21	24	17	17	11	36	38	72
2014	NU-04	11	32	14	22	19	3	44	42	37
2014	NU-05	14	17	28	19	22	0	31	42	36
2014	NU-06	14	17	18	19	25	7	33	47	43
2011	NU	12	39	16	20	11	3	52	31	266
2011	NU-03	11	39	19	16	11	3	52	29	97
2011	NU-04	15	34	5	27	17	2	50	45	41
2011	NU-05	13	39	18	20	9	2	53	29	56
2011	NU-06	10	36	15	26	8	5	49	35	39
2011	NU-07	10	60	20	10	0	0	70	10	10
2008	NU	11	34	17	17	18	4	46	37	283
2008	NU-02	9	36	18	18	18	0	45	36	11
2008	NU-03	9	37	17	18	15	4	48	35	112
2008	NU-04	9	34	14	25	16	2	44	42	44
2008	NU-05	11	31	19	17	17	6	44	35	36
2008	NU-06	15	36	8	8	31	2	52	40	59

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	17	32	17	15	17	2	50	33	41
2019	NU-03	20	32	16	16	12	4	54	29	25
2018	NU	24	29	12	26	6	3	55	33	34
2018	NU-03	15	30	10	35	5	5	47	42	20
2017	NU	14	28	13	18	21	6	44	42	214
2017	NU-03	14	29	14	20	17	6	45	39	70
2017	NU-04	22	37	11	11	16	3	61	28	37
2017	NU-05	3	26	14	29	29	0	29	57	35
2017	NU-06	17	20	10	20	30	3	38	51	30
2014	NU	12	25	15	25	20	3	38	46	225
2014	NU-02	10	40	10	30	10	0	50	40	10
2014	NU-03	10	32	14	19	18	7	45	40	72
2014	NU-04	14	22	14	24	27	0	35	51	37
2014	NU-05	14	25	19	14	28	0	39	42	36
2014	NU-06	12	7	20	38	20	2	19	60	43
2011	NU	15	34	16	23	10	2	50	34	266
2011	NU-03	18	33	18	22	8	1	52	31	96
2011	NU-04	10	41	12	12	22	2	53	35	41
2011	NU-05	13	30	18	32	7	0	43	39	56
2011	NU-06	13	38	10	31	5	3	53	37	39
2011	NU-07	0	40	20	40	0	0	40	40	10
2008	NU	13	33	12	22	18	2	47	41	288
2008	NU-02	27	9	9	36	9	9	40	50	11
2008	NU-03	14	38	15	17	13	3	54	31	113
2008	NU-04	4	33	16	24	20	2	39	45	45
2008	NU-05	13	29	18	24	16	0	42	39	38
2008	NU-06	19	29	3	22	27	0	47	49	59

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	22	10	10	5	12	10	69	19	41
2019	NU-03	20	20	8	16	8	16	12	56	33	25

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	23	43	20	10	3	3	67	13	40
2019	NU-03	20	48	20	8	0	4	71	8	25
2018	NU	21	36	21	15	3	3	59	19	33
2018	NU-03	15	35	25	20	0	5	53	21	20
2017	NU	22	37	17	12	9	3	61	22	214
2017	NU-03	29	36	19	7	7	3	66	15	70
2017	NU-04	16	45	19	14	5	0	62	19	37
2017	NU-05	11	34	14	17	20	3	47	38	35
2017	NU-06	30	27	10	23	6	3	59	31	30
2014	NU	22	36	18	13	8	2	59	22	225
2014	NU-02	40	30	10	0	20	0	70	20	10
2014	NU-03	19	43	17	10	8	3	64	19	72
2014	NU-04	22	22	22	22	11	3	44	33	37
2014	NU-05	31	33	19	11	3	3	66	14	36
2014	NU-06	17	37	16	21	10	0	54	31	43
2011	NU	24	40	12	15	8	1	65	23	265
2011	NU-03	28	37	10	12	9	3	67	22	97
2011	NU-04	23	40	15	13	10	0	63	23	40
2011	NU-05	24	45	11	13	7	0	69	20	55
2011	NU-06	21	38	15	23	3	0	59	26	39
2011	NU-07	20	40	10	20	10	0	60	30	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	10	24	22	27	12	5	0	36	41	41
2019	NU-03	12	16	24	28	12	8	0	30	43	25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	20	13	18	18	5	0	50	37	40
2019	NU-03	25	17	8	17	25	8	0	45	45	24
2018	NU	21	35	21	9	12	3	0	58	21	34
2018	NU-03	5	40	20	15	15	5	0	47	32	20
2017	NU	28	39	13	9	8	2	0	69	18	214
2017	NU-03	29	26	23	10	7	6	0	58	18	70
2017	NU-04	33	37	11	11	8	0	0	70	19	37
2017	NU-05	11	60	6	9	14	0	0	71	23	35
2017	NU-06	30	47	0	10	13	0	0	77	23	30
2014	NU	30	35	12	14	8	2	0	66	22	226
2014	NU-02	50	30	0	10	10	0	0	80	20	10
2014	NU-03	27	37	16	11	5	3	0	66	17	73
2014	NU-04	30	30	11	19	8	3	0	61	28	37
2014	NU-05	33	31	14	17	3	3	0	66	20	36
2014	NU-06	29	33	8	13	17	0	0	62	30	43
2011	NU	33	38	11	10	6	2	0	73	16	265
2011	NU-03	31	36	13	10	5	3	1	70	16	97
2011	NU-04	34	34	10	10	12	0	0	68	22	41
2011	NU-05	35	41	4	11	7	2	0	77	19	54
2011	NU-06	36	33	13	10	3	5	0	73	14	39
2011	NU-07	40	20	20	10	10	0	0	60	20	10
2008	NU	32	38	7	8	11	3	0	72	21	287
2008	NU-02	18	36	9	18	9	9	0	60	30	11
2008	NU-03	30	40	9	8	11	3	0	72	19	113
2008	NU-04	38	36	9	2	13	2	0	75	16	45
2008	NU-05	37	32	5	13	8	5	0	72	22	38
2008	NU-06	36	34	3	8	17	2	0	71	26	59

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	17	32	17	7	44	24	41
2019	NU-03	20	16	40	16	8	36	24	25
2018	NU	29	32	32	3	3	62	6	34
2018	NU-03	10	45	35	5	5	55	10	20

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	7	27	17	15	22	10	2	39	42	41
2019	NU-03	4	20	16	16	28	12	4	29	52	25
2018	NU	24	26	21	12	12	6	0	53	25	34
2018	NU-03	10	20	30	15	15	10	0	33	33	20
2017	NU	21	23	14	15	18	8	1	48	36	214
2017	NU-03	16	24	16	17	16	11	0	45	37	70
2017	NU-04	33	22	14	11	16	3	2	57	29	37
2017	NU-05	20	17	17	17	20	9	0	41	41	35
2017	NU-06	10	20	13	13	30	13	0	35	50	30
2014	NU	14	22	16	16	24	8	0	40	43	226
2014	NU-02	20	40	20	10	10	0	0	60	20	10
2014	NU-03	12	19	18	14	26	11	0	35	45	73
2014	NU-04	8	24	16	19	24	8	0	35	47	37
2014	NU-05	14	22	17	25	14	8	0	39	42	36
2014	NU-06	19	20	12	12	30	7	0	42	45	43
2011	NU	16	23	21	17	14	8	2	43	33	266
2011	NU-03	16	16	26	14	15	10	1	37	34	97
2011	NU-04	23	28	13	15	15	8	0	54	32	40
2011	NU-05	16	23	16	20	14	5	5	44	38	56
2011	NU-06	13	21	15	23	15	10	3	38	44	39
2011	NU-07	10	20	50	10	10	0	0	30	20	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	20	18	15	33	15	0	0	38	48	40
2019	NU-03	17	8	21	33	21	0	0	25	54	24
2018	NU	30	27	9	18	12	3	0	59	31	33
2018	NU-03	16	32	11	16	21	5	0	50	39	19
2017	NU	25	30	16	14	11	3	0	57	27	211
2017	NU-03	30	27	24	10	6	3	0	58	17	67
2017	NU-04	26	30	14	16	8	5	0	60	26	37
2017	NU-05	20	29	14	11	20	6	0	52	33	35
2017	NU-06	27	20	10	23	20	0	0	47	43	30
2014	NU	14	23	20	22	19	3	0	37	42	227
2014	NU-02	20	20	10	30	20	0	0	40	50	10
2014	NU-03	15	26	18	16	19	4	1	43	38	73
2014	NU-04	11	22	27	19	22	0	0	32	41	37
2014	NU-05	14	25	22	25	11	3	0	40	37	36
2014	NU-06	12	21	18	27	21	0	0	33	49	43
2011	NU	23	42	11	14	8	1	0	66	23	267
2011	NU-03	26	37	11	16	6	2	1	65	23	97
2011	NU-04	22	34	10	17	15	2	0	58	33	41
2011	NU-05	21	57	9	7	5	0	0	79	13	56
2011	NU-06	18	33	15	18	13	3	0	53	32	39
2011	NU-07	20	50	20	10	0	0	0	70	10	10
2008	NU	27	38	12	13	9	1	0	66	22	287
2008	NU-02	45	18	0	18	9	9	0	70	30	11
2008	NU-03	27	35	15	12	11	1	0	62	23	113
2008	NU-04	18	50	9	14	9	0	0	68	23	44
2008	NU-05	21	50	13	13	3	0	0	71	16	38
2008	NU-06	32	34	10	14	10	0	0	66	24	59

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	10	22	17	10	34	2	5	34	47	41
2019	NU-03	4	16	24	8	40	4	4	22	52	25
2018	NU	15	35	12	12	21	6	0	53	34	34
2018	NU-03	0	35	15	15	25	10	0	39	44	20
2017	NU	22	22	21	13	14	4	3	47	30	213
2017	NU-03	21	24	29	9	10	6	1	49	20	70
2017	NU-04	22	27	19	22	5	0	4	51	29	37
2017	NU-05	20	20	6	20	26	6	3	44	50	35
2017	NU-06	23	17	17	10	26	3	3	43	39	30
2014	NU	12	27	12	18	22	4	4	43	43	226
2014	NU-02	10	40	0	30	20	0	0	50	50	10
2014	NU-03	11	27	15	15	16	8	7	45	37	73
2014	NU-04	11	30	11	22	19	5	3	44	44	37
2014	NU-05	14	25	11	22	22	3	3	41	47	36
2014	NU-06	10	30	14	18	26	0	2	40	45	43
2011	NU	18	31	18	17	13	2	2	51	31	267
2011	NU-03	15	35	19	13	13	1	3	53	28	97
2011	NU-04	17	27	20	22	15	0	0	44	37	41
2011	NU-05	16	38	18	13	13	4	0	56	26	56
2011	NU-06	21	26	13	23	13	3	3	49	38	39
2011	NU-07	30	10	20	20	10	10	0	44	33	10
2008	NU	15	29	18	19	14	2	3	47	34	286
2008	NU-02	9	9	27	9	36	0	9	20	50	11
2008	NU-03	19	27	23	17	10	1	3	49	28	113
2008	NU-04	14	40	14	21	7	2	2	56	29	43
2008	NU-05	11	37	13	18	16	5	0	50	36	38
2008	NU-06	14	22	12	27	20	2	3	38	50	59

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	46	27	12	0	12	0	2	75	13	41
2019	NU-03	44	32	12	0	12	0	0	76	12	25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	51	24	7	2	5	2	7	84	8	41
2019	NU-03	56	28	0	4	4	4	4	91	9	25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	37	10	7	17	2	0	65	25	41
2019	NU-03	20	36	16	12	12	4	0	58	25	25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	22	12	5	17	2	2	64	23	41
2019	NU-03	40	16	16	8	12	4	4	61	22	25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	35	13	8	13	28	5	0	50	42	40
2019	NU-03	29	13	4	17	29	8	0	45	50	24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	73	15	5	3	5	0	0	88	8	40
2019	NU-03	67	17	8	4	4	0	0	83	8	24

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	66	15	7	0	10	2	0	83	10	41
2019	NU-03	64	20	0	0	12	4	0	88	13	25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	66	7	7	0	10	2	7	81	11	41
2019	NU-03	60	12	12	0	0	4	12	86	0	25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	15	35	18	18	15	0	50	33	40
2019	NU-03	12	36	16	20	16	0	48	36	25
2018	NU	21	29	18	24	9	0	50	32	34
2018	NU-03	5	35	25	25	10	0	40	35	20
2017	NU	21	29	15	16	11	6	54	30	214
2017	NU-03	20	36	13	19	9	4	58	28	70
2017	NU-04	30	37	11	14	5	3	69	20	37
2017	NU-05	23	23	9	17	20	9	50	41	35
2017	NU-06	30	20	13	13	20	3	52	34	30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	29	20	17	10	2	53	28	41
2019	NU-03	16	32	20	16	12	4	50	29	25
2018	NU	47	24	24	3	3	0	71	6	34
2018	NU-03	35	35	25	0	5	0	70	5	20
2017	NU	35	35	14	9	4	3	72	13	213
2017	NU-03	44	30	14	7	3	1	75	10	70
2017	NU-04	27	56	8	8	0	0	84	8	37
2017	NU-05	23	34	20	17	3	3	59	21	35
2017	NU-06	40	23	13	7	10	7	68	17	30
2014	NU	33	38	12	10	4	4	74	14	227
2014	NU-02	40	40	0	10	10	0	80	20	10
2014	NU-03	32	42	10	10	1	5	78	12	73
2014	NU-04	32	35	22	8	0	3	69	8	37
2014	NU-05	33	42	8	11	6	0	75	17	36
2014	NU-06	29	34	11	12	10	5	66	22	43
2011	NU	34	40	11	11	3	2	75	13	266
2011	NU-03	34	44	8	8	2	3	81	11	97
2011	NU-04	29	34	12	17	7	0	63	24	41
2011	NU-05	39	38	9	13	2	0	77	14	56
2011	NU-06	31	36	18	10	0	5	70	11	39
2011	NU-07	20	60	10	10	0	0	80	10	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	20	30	10	10	3	0	49	21	40
2019	NU-03	21	21	29	13	13	4	0	43	26	24
2018	NU	44	29	18	3	3	3	0	76	6	34
2018	NU-03	35	35	30	0	0	0	0	70	0	20
2017	NU	36	31	21	4	3	4	1	70	8	212
2017	NU-03	40	30	17	1	4	4	3	75	6	70
2017	NU-04	35	38	22	5	0	0	0	73	5	37
2017	NU-05	23	40	26	9	0	3	0	65	9	35
2017	NU-06	42	17	24	7	6	3	0	61	14	29
2014	NU	38	36	16	4	1	5	0	77	6	227
2014	NU-02	60	20	0	0	10	10	0	89	11	10
2014	NU-03	37	38	14	3	0	8	0	82	3	73
2014	NU-04	35	30	32	0	0	3	0	67	0	37
2014	NU-05	31	53	11	6	0	0	0	83	6	36
2014	NU-06	36	35	15	10	0	5	0	74	10	43

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	44	20	20	12	5	0	63	17	41
2019	NU-03	44	16	20	12	8	0	60	20	25
2018	NU	59	24	15	3	0	0	82	3	34
2018	NU-03	50	35	10	5	0	0	85	5	20
2017	NU	42	31	13	11	4	0	73	14	213
2017	NU-03	53	21	19	3	4	0	74	7	70
2017	NU-04	45	30	8	16	0	0	75	16	37
2017	NU-05	29	51	3	14	3	0	80	17	35
2017	NU-06	40	20	13	23	3	0	60	26	30
2014	NU	36	39	13	6	5	0	75	11	227
2014	NU-02	40	40	10	0	10	0	80	10	10
2014	NU-03	29	49	15	4	3	0	78	7	73
2014	NU-04	46	27	5	8	14	0	73	22	37
2014	NU-05	36	42	17	6	0	0	78	6	36
2014	NU-06	33	32	14	13	7	0	65	20	43
2011	NU	42	37	9	7	4	0	80	11	266
2011	NU-03	47	41	3	4	4	0	89	8	97
2011	NU-04	34	41	7	5	12	0	76	17	41
2011	NU-05	45	33	13	7	2	0	78	9	55
2011	NU-06	41	21	18	15	3	3	63	18	39
2011	NU-07	20	60	10	10	0	0	80	10	10
2008	NU	36	39	9	7	8	1	75	15	288
2008	NU-02	27	36	18	18	0	0	64	18	11
2008	NU-03	41	35	5	8	10	1	77	18	113
2008	NU-04	31	49	9	9	2	0	80	11	45
2008	NU-05	34	42	13	8	0	3	78	8	38
2008	NU-06	34	31	14	3	17	2	66	21	59

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	20	20	15	10	0	0	56	24	41
2019	NU-03	32	20	24	12	12	0	0	52	24	25
2018	NU	44	24	15	9	9	0	0	68	18	34
2018	NU-03	30	35	10	15	10	0	0	65	25	20
2017	NU	30	26	18	14	11	1	0	57	25	213
2017	NU-03	37	29	19	7	7	1	0	67	14	70
2017	NU-04	29	38	8	22	3	0	0	67	25	37
2017	NU-05	23	17	17	17	23	3	0	41	41	35
2017	NU-06	23	27	23	13	13	0	0	50	26	30
2014	NU	22	28	19	16	13	3	0	51	29	227
2014	NU-02	50	20	10	0	20	0	0	70	20	10
2014	NU-03	19	37	25	14	4	1	0	57	18	73
2014	NU-04	22	22	19	11	24	3	0	44	36	37
2014	NU-05	19	31	14	17	14	6	0	53	32	36
2014	NU-06	21	21	18	19	18	2	0	44	38	43
2011	NU	30	30	18	13	8	1	0	61	21	267
2011	NU-03	33	30	18	8	10	0	1	64	19	97
2011	NU-04	22	34	22	10	12	0	0	56	22	41
2011	NU-05	32	29	16	14	9	0	0	61	23	56
2011	NU-06	26	28	18	26	0	3	0	55	26	39
2011	NU-07	20	30	20	10	10	10	0	56	22	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	22	27	12	10	0	51	22	41
2019	NU-03	20	28	28	12	12	0	48	24	25
2018	NU	38	29	18	6	9	0	68	15	34
2018	NU-03	30	35	15	10	10	0	65	20	20
2017	NU	31	28	17	15	10	0	59	24	213
2017	NU-03	37	29	20	9	6	0	66	14	70
2017	NU-04	29	38	8	19	5	0	67	25	37
2017	NU-05	29	23	14	14	20	0	51	34	35
2017	NU-06	27	33	10	20	10	0	60	30	30
2014	NU	23	29	19	18	10	1	52	29	227
2014	NU-02	50	20	10	0	20	0	70	20	10
2014	NU-03	19	36	21	19	4	1	56	24	73
2014	NU-04	19	27	16	14	22	3	47	36	37
2014	NU-05	22	25	19	25	8	0	47	33	36
2014	NU-06	24	23	21	19	13	0	46	32	43
2011	NU	30	32	16	15	6	1	63	22	266
2011	NU-03	32	35	14	8	9	1	68	18	97
2011	NU-04	15	44	12	17	12	0	59	29	41
2011	NU-05	36	25	14	21	4	0	61	25	56
2011	NU-06	29	24	24	21	0	3	54	22	38
2011	NU-07	30	30	10	30	0	0	60	30	10
2008	NU	30	34	11	14	10	0	65	25	288
2008	NU-02	27	36	18	9	9	0	64	18	11
2008	NU-03	36	32	9	13	10	0	68	23	113
2008	NU-04	18	47	13	9	13	0	64	22	45
2008	NU-05	29	32	13	24	3	0	61	26	38
2008	NU-06	34	24	8	17	17	0	58	34	59

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	27	24	5	20	0	0	51	24	41
2019	NU-03	24	24	16	8	28	0	0	48	36	25
2018	NU	32	26	26	3	12	0	0	59	15	34
2018	NU-03	25	35	25	0	15	0	0	60	15	20
2017	NU	32	18	19	13	14	4	0	52	28	213
2017	NU-03	34	21	21	11	9	3	0	57	21	70
2017	NU-04	35	25	14	16	5	5	0	62	23	37
2017	NU-05	26	11	17	17	26	3	0	38	44	35
2017	NU-06	33	13	10	13	20	10	0	52	37	30
2014	NU	22	25	16	14	16	6	0	50	32	227
2014	NU-02	50	20	10	0	20	0	0	70	20	10
2014	NU-03	21	25	23	16	8	7	0	49	26	73
2014	NU-04	16	30	16	3	27	8	0	50	32	37
2014	NU-05	17	31	14	14	17	8	0	52	33	36
2014	NU-06	21	23	12	17	23	5	0	46	41	43
2011	NU	27	26	17	15	12	3	1	55	28	266
2011	NU-03	31	25	19	13	8	2	2	58	23	97
2011	NU-04	12	41	7	15	20	5	0	56	36	41
2011	NU-05	29	16	24	13	16	2	0	46	30	55
2011	NU-06	26	21	18	21	13	3	0	47	34	39
2011	NU-07	10	40	0	20	20	10	0	56	44	10
2008	NU	27	25	14	15	13	6	1	55	30	288
2008	NU-02	18	27	9	18	9	18	0	56	33	11
2008	NU-03	32	22	13	12	15	5	1	58	28	113
2008	NU-04	22	36	13	16	11	2	0	59	27	45
2008	NU-05	26	29	11	18	8	8	0	60	29	38
2008	NU-06	27	20	12	19	19	3	0	49	39	59

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	NU	35	33	33	40
2019	NU-03	38	29	33	24
2018	NU	33	42	24	33
2018	NU-03	32	53	16	19
2017	NU	29	42	28	212
2017	NU-03	26	47	27	70
2017	NU-04	33	43	25	37
2017	NU-05	32	35	32	34
2017	NU-06	30	37	33	30
2014	NU	27	39	35	227
2014	NU-02	30	60	10	10
2014	NU-03	26	40	34	73
2014	NU-04	27	32	41	37
2014	NU-05	31	33	36	36
2014	NU-06	24	43	33	43
2011	NU	25	42	34	268
2011	NU-03	27	41	32	97
2011	NU-04	27	37	37	41
2011	NU-05	27	45	29	56
2011	NU-06	10	44	46	39
2011	NU-07	30	30	40	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	NU	31	8	38	8	0	15	13
2018	NU	36	18	36	9	0	0	11
2017	NU	31	5	19	34	0	11	62
2017	NU-03	33	0	22	28	0	17	18
2017	NU-04	33	8	17	25	0	17	12
2017	NU-05	9	0	18	64	0	9	11
2014	NU	20	13	22	33	9999	12	60
2014	NU-03	21	16	21	32	9999	11	19
2014	NU-04	20	20	10	40	9999	10	10
2014	NU-05	27	9	36	0	9999	27	11
2014	NU-06	20	10	30	40	9999	0	10
2011	NU	25	17	23	22	9999	14	65
2011	NU-03	19	27	23	23	9999	8	26
2011	NU-04	27	9	9	27	9999	27	11
2011	NU-05	20	13	27	27	9999	13	15

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	54	7	7	2	2	0	83	10	41
2019	NU-03	20	60	4	12	4	0	0	80	16	25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	29	22	5	2	5	0	69	8	41
2019	NU-03	28	36	20	8	4	4	0	67	13	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	32	68	41
2019	NU-03	40	60	25
2018	NU	26	74	34
2018	NU-03	30	70	20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	62	38	13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	46	54	13
2019	NU-03	50	50	10

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	38	62	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	54	46	13

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	0	100	13
2019	NU-03	0	100	10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	54	46	13

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	54	46	13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	38	62	13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	29	71	41
2019	NU-03	32	68	25

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	10	8	20	10	25	23	5	24	48	40
2019	NU-03	4	8	13	8	29	29	8	20	60	24
2018	NU	18	9	30	6	12	18	6	36	24	33
2018	NU-03	5	11	37	0	16	26	5	23	23	19
2017	NU	13	17	19	12	14	21	5	40	35	213
2017	NU-03	12	14	25	9	10	23	7	38	27	69
2017	NU-04	14	27	14	8	11	21	5	56	26	37
2017	NU-05	3	14	26	17	14	20	6	23	42	35
2017	NU-06	17	13	17	7	23	20	3	39	39	30
2014	NU	8	21	22	12	16	17	3	37	35	226
2014	NU-02	10	20	30	20	20	0	0	30	40	10
2014	NU-03	10	10	22	10	16	27	5	29	39	73
2014	NU-04	5	27	27	11	16	11	3	38	31	37
2014	NU-05	14	17	17	19	14	17	3	38	41	36
2014	NU-06	7	33	15	7	25	12	0	46	37	43

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	18	13	15	18	10	0	50	36	40
2019	NU-03	25	17	13	13	21	13	0	48	38	24
2018	NU	26	35	15	6	12	6	0	66	19	34
2018	NU-03	5	55	15	0	20	5	0	63	21	20
2017	NU	23	27	16	12	12	8	1	56	26	212
2017	NU-03	26	25	22	9	7	10	0	57	18	68
2017	NU-04	29	33	11	14	11	0	3	64	25	37
2017	NU-05	17	26	17	14	9	14	3	52	28	35
2017	NU-06	20	27	10	13	20	10	0	52	37	30
2014	NU	16	28	23	11	13	9	0	48	27	227
2014	NU-02	20	10	30	20	20	0	0	30	40	10
2014	NU-03	15	22	27	7	15	14	0	43	25	73
2014	NU-04	14	35	22	8	16	5	0	51	26	37
2014	NU-05	19	28	19	17	6	11	0	53	25	36
2014	NU-06	14	29	20	18	12	7	0	46	32	43
2011	NU	29	29	19	12	7	3	0	60	20	267
2011	NU-03	35	28	19	11	5	2	0	64	17	97
2011	NU-04	24	34	17	17	7	0	0	59	24	41
2011	NU-05	30	32	18	7	9	4	0	65	17	56
2011	NU-06	21	23	33	8	13	3	0	45	21	39
2011	NU-07	20	30	10	20	0	20	0	63	25	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	12	88	41
2018	NU	24	76	34
2018	NU-03	25	75	20

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	17	83	41

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	12	15	27	2	7	29	7	42	15	41
2019	NU-03	12	12	20	0	12	36	8	43	21	25
2018	NU	12	9	26	3	15	29	6	32	27	34
2018	NU-03	0	10	30	0	15	45	0	18	27	20
2017	NU	17	13	25	1	5	34	6	49	9	211
2017	NU-03	10	17	28	1	3	33	7	46	7	69
2017	NU-04	20	17	22	0	3	35	3	59	5	36
2017	NU-05	9	14	23	0	3	43	9	47	6	35
2017	NU-06	17	10	27	0	13	23	10	40	19	30
2014	NU	12	17	28	4	4	28	7	45	12	226
2014	NU-02	20	10	50	0	0	10	10	38	0	10
2014	NU-03	10	11	25	4	4	37	10	38	15	73
2014	NU-04	5	30	38	0	3	19	5	46	4	37
2014	NU-05	19	11	25	6	0	28	11	50	9	36
2014	NU-06	14	21	18	2	7	34	2	56	15	43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	37	20	22	7	7	7	0	61	16	41
2019	NU-03	32	20	20	4	12	12	0	59	18	25
2018	NU	24	38	21	12	3	3	0	64	15	34
2018	NU-03	10	50	25	10	5	0	0	60	15	20
2017	NU	28	30	20	3	5	14	0	67	9	210
2017	NU-03	32	35	20	3	4	6	0	71	8	69
2017	NU-04	36	24	20	3	3	14	0	71	7	36
2017	NU-05	18	32	21	3	6	18	3	63	11	34
2017	NU-06	17	37	17	10	7	13	0	62	19	30
2014	NU	23	30	21	7	4	15	1	62	13	227
2014	NU-02	20	30	50	0	0	0	0	50	0	10
2014	NU-03	21	26	23	1	4	22	3	62	7	73
2014	NU-04	14	43	19	11	3	11	0	64	15	37
2014	NU-05	33	25	17	11	0	14	0	68	13	36
2014	NU-06	21	33	16	7	7	15	0	65	17	43
2011	NU	39	31	15	6	3	5	0	74	10	267
2011	NU-03	43	29	13	4	4	5	1	77	9	97
2011	NU-04	28	40	15	10	8	0	0	68	18	40
2011	NU-05	48	27	13	4	0	9	0	82	4	56
2011	NU-06	26	41	15	5	5	8	0	72	11	39
2011	NU-07	20	40	30	10	0	0	0	60	10	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	29	17	5	20	59	24	41
2019	NU-03	24	32	20	4	20	56	24	25
2018	NU	3	32	26	0	38	35	38	34
2018	NU-03	5	20	40	0	35	25	35	20
2017	NU	8	19	21	12	39	27	51	214
2017	NU-03	7	23	19	14	37	30	51	70
2017	NU-04	8	19	21	11	41	27	52	37
2017	NU-05	9	14	31	14	31	23	46	35
2017	NU-06	17	20	23	10	30	36	40	30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	34	20	12	10	59	22	41
2019	NU-03	28	28	24	12	8	56	20	25
2018	NU	18	32	26	18	6	50	24	34
2018	NU-03	25	30	20	20	5	55	25	20
2017	NU	17	23	26	14	19	40	34	214
2017	NU-03	13	23	34	13	17	36	30	70
2017	NU-04	21	19	16	16	27	40	44	37
2017	NU-05	20	17	37	17	9	37	26	35
2017	NU-06	13	47	10	13	17	60	30	30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	29	46	12	7	2	0	2	78	10	41
2019	NU-03	32	44	12	8	4	0	0	76	12	25
2018	NU	29	47	15	6	3	0	0	76	9	34
2018	NU-03	35	35	20	10	0	0	0	70	10	20
2017	NU	28	33	19	9	8	1	2	63	17	213
2017	NU-03	34	39	16	6	1	3	1	76	7	70
2017	NU-04	29	35	19	8	5	0	3	66	14	37
2017	NU-05	26	34	17	11	11	0	0	60	23	35
2017	NU-06	10	35	34	7	14	0	0	45	21	29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	28	25	18	13	18	0	0	53	30	40
2019	NU-03	28	20	20	16	16	0	0	48	32	25
2018	NU	12	21	35	21	9	0	3	33	30	34
2018	NU-03	10	25	30	20	10	0	5	37	32	20
2017	NU	16	20	21	18	24	1	0	36	42	214
2017	NU-03	14	24	19	19	24	0	0	39	43	70
2017	NU-04	18	19	19	14	30	0	0	37	44	37
2017	NU-05	23	9	20	29	17	3	0	32	47	35
2017	NU-06	16	23	20	17	20	3	0	41	38	30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	49	29	7	5	7	0	2	80	13	41
2019	NU-03	60	24	4	4	4	0	4	88	8	25
2018	NU	32	29	15	9	9	0	6	66	19	34
2018	NU-03	45	15	15	10	5	0	10	67	17	20
2017	NU	37	29	16	8	8	1	1	68	16	213
2017	NU-03	46	23	11	7	9	0	4	72	16	70
2017	NU-04	33	25	14	14	14	0	0	58	28	36
2017	NU-05	46	34	14	3	0	3	0	82	3	35
2017	NU-06	23	47	23	3	0	3	0	72	3	30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	32	34	20	0	15	66	15	41
2019	NU-03	28	48	16	0	8	76	8	25
2018	NU	29	24	18	21	9	53	29	34
2018	NU-03	35	20	15	25	5	55	30	20
2017	NU	24	33	21	14	8	56	23	213
2017	NU-03	24	33	13	20	10	57	30	70
2017	NU-04	21	33	27	11	8	54	19	37
2017	NU-05	26	31	26	9	9	57	17	35
2017	NU-06	23	40	20	13	3	63	17	30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	41	10	7	20	0	63	27	41
2019	NU-03	20	36	12	12	20	0	56	32	25
2018	NU	21	30	30	12	6	0	52	18	33
2018	NU-03	26	16	32	16	11	0	42	26	19
2017	NU	23	35	16	13	12	0	58	26	213
2017	NU-03	24	37	16	10	11	1	62	22	70
2017	NU-04	30	35	19	14	3	0	65	16	37
2017	NU-05	14	34	17	17	17	0	49	34	35
2017	NU-06	10	40	10	23	16	0	50	40	30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	22	46	12	5	12	0	2	70	18	41
2019	NU-03	24	40	12	8	16	0	0	64	24	25
2018	NU	24	39	21	6	9	0	0	64	15	33
2018	NU-03	21	37	21	5	16	0	0	58	21	19
2017	NU	24	33	21	11	9	2	1	58	21	212
2017	NU-03	26	42	20	6	3	1	1	70	9	69
2017	NU-04	24	38	19	14	3	3	0	64	17	37
2017	NU-05	23	29	23	9	14	3	0	53	24	35
2017	NU-06	10	27	27	16	20	0	0	37	36	30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	24	46	10	7	12	0	0	71	20	41
2019	NU-03	24	40	8	8	20	0	0	64	28	25
2018	NU	42	36	18	0	3	0	0	79	3	33
2018	NU-03	37	32	26	0	5	0	0	68	5	19
2017	NU	30	37	15	5	10	1	1	69	16	213
2017	NU-03	36	43	13	1	4	1	1	81	6	70
2017	NU-04	33	37	16	8	3	0	3	72	11	37
2017	NU-05	31	26	3	14	26	0	0	57	40	35
2017	NU-06	7	40	40	3	10	0	0	47	13	30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	34	27	10	7	22	0	0	61	29	41
2019	NU-03	28	32	8	4	28	0	0	60	32	25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	39	22	20	12	7	0	61	20	41
2019	NU-03	40	20	20	12	8	0	60	20	25
2018	NU	39	18	27	9	6	0	58	15	33
2018	NU-03	42	5	32	11	11	0	47	21	19
2017	NU	23	32	22	13	9	1	56	22	213
2017	NU-03	27	40	13	13	6	1	68	19	70
2017	NU-04	22	35	25	11	5	3	58	17	37
2017	NU-05	23	29	23	11	11	3	53	24	35
2017	NU-06	7	36	30	17	10	0	43	27	30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	50	28	10	3	10	0	0	78	13	40
2019	NU-03	48	24	12	4	12	0	0	72	16	25
2018	NU	50	25	13	3	3	3	3	80	7	32
2018	NU-03	47	26	11	0	5	5	5	82	6	19
2017	NU	38	33	15	9	5	0	0	71	14	214
2017	NU-03	34	33	19	11	3	0	0	67	14	70
2017	NU-04	45	25	16	8	5	0	0	70	14	37
2017	NU-05	40	26	14	11	6	0	3	68	18	35
2017	NU-06	27	56	13	3	0	0	0	83	3	30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	71	10	5	5	5	0	5	85	10	41
2019	NU-03	72	8	0	4	8	0	8	87	13	25
2018	NU	61	12	6	0	9	6	6	83	10	33
2018	NU-03	53	11	5	0	11	11	11	80	13	19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	55	18	5	10	13	0	0	73	23	40
2019	NU-03	54	17	0	8	21	0	0	71	29	24
2018	NU	64	15	12	3	6	0	0	79	9	33
2018	NU-03	68	11	11	5	5	0	0	79	11	19
2017	NU	61	19	6	6	5	1	1	82	11	213
2017	NU-03	61	21	9	4	3	0	1	84	7	70
2017	NU-04	66	20	3	6	3	3	0	88	9	36
2017	NU-05	63	11	9	11	6	0	0	74	17	35
2017	NU-06	47	10	10	10	13	3	7	63	26	30

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	53	23	10	5	10	0	75	15	40
2019	NU-03	54	17	17	4	8	0	71	13	24
2018	NU	48	33	12	3	3	0	82	6	33
2018	NU-03	58	32	5	5	0	0	89	5	19
2017	NU	46	34	11	7	2	0	80	9	213
2017	NU-03	40	37	10	9	3	1	78	12	70
2017	NU-04	52	26	3	14	5	0	78	19	37
2017	NU-05	37	43	14	6	0	0	80	6	35
2017	NU-06	37	33	23	7	0	0	70	7	30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	43	18	15	10	15	0	60	25	40
2019	NU-03	38	17	13	17	17	0	54	33	24
2018	NU	45	27	15	9	3	0	73	12	33
2018	NU-03	42	32	16	5	5	0	74	11	19
2017	NU	52	24	11	6	7	1	77	12	214
2017	NU-03	53	27	10	3	6	1	81	9	70
2017	NU-04	65	16	8	5	5	0	81	11	37
2017	NU-05	46	14	20	11	6	3	62	18	35
2017	NU-06	44	30	7	7	13	0	74	20	30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	60	10	3	3	0	25	93	3	40
2019	NU-03	63	4	0	0	0	33	100	0	24
2018	NU	39	18	9	3	3	27	79	8	33
2018	NU-03	42	16	0	0	5	37	92	8	19
2017	NU	46	18	5	4	1	24	86	7	214
2017	NU-03	50	16	6	1	1	26	88	4	70
2017	NU-04	49	16	3	14	0	18	80	17	37
2017	NU-05	34	17	0	3	6	40	86	14	35
2017	NU-06	40	17	10	7	0	26	77	9	30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	59	28	3	5	5	0	0	87	10	39
2019	NU-03	71	21	0	4	4	0	0	92	8	24
2018	NU	48	27	15	3	3	0	3	78	6	33
2018	NU-03	63	26	5	0	0	0	5	94	0	19
2017	NU	46	27	13	6	3	1	3	77	10	213
2017	NU-03	43	26	16	9	4	0	3	71	13	70
2017	NU-04	40	38	11	11	0	0	0	78	11	37
2017	NU-05	56	26	9	3	3	0	3	85	6	34
2017	NU-06	50	23	13	0	3	0	10	81	4	30

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	68	18	13	0	3	0	0	85	3	40
2019	NU-03	63	17	17	0	4	0	0	79	4	24
2018	NU	76	18	6	0	0	0	0	94	0	33
2018	NU-03	79	16	5	0	0	0	0	95	0	19
2017	NU	65	20	10	2	1	1	1	86	4	213
2017	NU-03	64	20	11	0	3	0	1	86	3	70
2017	NU-04	70	19	5	3	0	0	3	92	3	37
2017	NU-05	71	20	9	0	0	0	0	91	0	35
2017	NU-06	70	13	10	3	0	3	0	86	3	30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	68	25	5	0	3	0	93	3	40
2019	NU-03	79	13	8	0	0	0	92	0	24
2018	NU	48	39	9	3	0	0	88	3	33
2018	NU-03	53	32	11	5	0	0	84	5	19
2017	NU	56	31	8	3	1	0	87	4	211
2017	NU-03	57	30	6	4	1	1	88	6	69
2017	NU-04	69	28	3	0	0	0	97	0	36
2017	NU-05	51	34	14	0	0	0	86	0	35
2017	NU-06	55	31	7	3	3	0	86	7	29

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	15	41	24	15	5	0	56	20	41
2019	NU-03	20	32	32	12	4	0	52	16	25
2018	NU	18	35	38	9	0	0	53	9	34
2018	NU-03	20	45	35	0	0	0	65	0	20
2017	NU	10	28	34	15	12	0	39	27	212
2017	NU-03	9	28	34	19	9	1	37	28	68
2017	NU-04	21	27	30	11	11	0	48	22	37
2017	NU-05	3	34	34	17	11	0	37	29	35
2017	NU-06	3	37	36	3	20	0	40	23	30

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	12	17	44	17	10	27	29	41
2019	NU-03	12	12	48	12	16	28	24	25
2018	NU	0	21	58	12	9	21	21	33
2018	NU-03	0	15	55	15	15	30	15	20
2017	NU	14	28	37	16	5	22	42	215
2017	NU-03	14	30	34	18	4	23	44	71
2017	NU-04	14	19	38	21	8	29	33	37
2017	NU-05	17	17	54	11	0	11	34	35
2017	NU-06	10	33	36	20	0	20	44	30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	38	25	10	18	10	0	0	63	28	40
2019	NU-03	33	25	13	21	8	0	0	58	29	24
2018	NU	29	35	18	12	3	0	3	67	15	34
2018	NU-03	25	30	20	15	5	0	5	58	21	20
2017	NU	17	37	21	11	11	3	0	56	23	214
2017	NU-03	19	39	17	7	14	4	0	60	22	70
2017	NU-04	13	33	33	14	5	3	0	47	20	37
2017	NU-05	20	34	26	9	6	6	0	58	15	35
2017	NU-06	23	44	20	7	7	0	0	67	13	30

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	27	22	15	17	20	0	49	37	41
2019	NU-03	20	28	16	8	28	0	48	36	25
2018	NU	24	47	18	0	12	0	71	12	34
2018	NU-03	15	50	20	0	15	0	65	15	20
2017	NU	20	30	12	20	18	1	50	38	215
2017	NU-03	25	34	8	20	11	1	60	31	71
2017	NU-04	18	30	16	19	16	0	48	35	37
2017	NU-05	17	23	9	20	29	3	41	50	35
2017	NU-06	10	27	13	23	26	0	37	50	30

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	18	83	40
2019	NU-03	4	96	25
2017	NU	19	81	211
2017	NU-03	17	83	69
2017	NU-04	22	78	36
2017	NU-05	17	83	35
2017	NU-06	23	77	30
2014	NU	16	84	224
2014	NU-03	21	79	71
2014	NU-04	16	84	37
2014	NU-05	14	86	36
2014	NU-06	12	88	43

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	5	46	20	5	20	2	2	5	95	41
2019	NU-03	8	44	24	0	16	4	4	9	91	25
2018	NU	18	26	26	6	24	0	0	18	82	34
2018	NU-03	20	30	30	10	10	0	0	20	80	20
2017	NU	14	23	21	13	26	3	0	15	85	215
2017	NU-03	15	23	20	10	27	6	0	16	84	71
2017	NU-04	5	26	19	14	35	0	0	5	95	37
2017	NU-05	11	20	29	14	20	6	0	12	88	35
2017	NU-06	30	33	13	17	7	0	0	30	70	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	65	35	37
2019	NU-03	76	24	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	NU	46	54	37
2019	NU-03	43	57	21
2018	NU	33	67	27
2018	NU-03	53	47	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	11	22	19	14	32	0	3	33	47	37
2019	NU-03	14	14	19	10	38	0	5	30	50	21
2018	NU	4	25	7	21	32	0	11	32	60	28
2018	NU-03	6	25	13	19	31	0	6	33	53	16
2017	NU	10	25	9	15	34	1	7	38	52	175
2017	NU-03	13	18	4	16	42	0	7	33	63	55
2017	NU-04	9	23	17	17	28	0	6	34	48	35
2017	NU-05	3	34	7	7	38	3	7	42	50	29
2017	NU-06	19	23	5	24	19	0	10	47	48	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	8	14	19	27	30	0	3	22	58	37
2019	NU-03	14	10	24	24	24	0	5	25	50	21
2018	NU	0	4	21	14	57	0	4	4	74	28
2018	NU-03	0	0	25	13	56	0	6	0	73	16
2017	NU	3	7	11	19	54	1	6	10	78	176
2017	NU-03	7	7	4	15	60	0	7	16	80	55
2017	NU-04	3	14	17	23	36	0	6	18	63	35
2017	NU-05	0	0	21	14	62	3	0	0	79	29
2017	NU-06	0	10	19	14	48	0	10	11	68	21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	NU	51	17	15	2	12	0	2	70	15	41
2019	NU-03	52	16	16	4	12	0	0	68	16	25
2018	NU	44	15	9	15	12	3	3	63	28	34
2018	NU-03	45	10	10	20	10	5	0	58	32	20

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - NU

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?