2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 27 49 5 16 3 0 0 76 19 156
2019 IS-03 38 34 7 17 3 0 0 72 21 29
2019 IS-04 25 56 4 15 0 0 0 81 15 48
2019 IS-05 27 44 4 23 2 0 0 71 25 48
2017 IS 24 52 3 15 6 0 0 77 20 159
2017 IS-03 30 39 0 23 9 0 0 69 31 36
2017 IS-04 26 51 4 14 5 0 0 77 20 55
2017 IS-05 24 61 2 10 2 0 0 85 12 41
2017 IS-06 20 55 10 10 5 0 0 75 15 20
2014 IS 25 50 7 14 4 0 0 75 18 183
2014 IS-03 28 51 5 14 2 0 0 79 16 43
2014 IS-04 22 45 11 15 7 0 0 67 22 55
2014 IS-05 22 53 4 16 4 0 0 76 20 49
2014 IS-06 16 68 8 8 0 0 0 84 8 25
2011 IS 33 46 4 13 4 0 0 79 17 162
2011 IS-03 37 37 0 19 7 0 0 74 26 27
2011 IS-04 25 55 6 10 4 0 0 80 14 51
2011 IS-05 30 58 3 8 3 0 0 88 10 40
2011 IS-06 38 29 4 29 0 0 0 67 29 24
2008 IS 47 40 2 9 1 0 0 87 10 135
2008 IS-02 53 47 0 0 0 0 0 100 0 17
2008 IS-03 48 48 0 5 0 0 0 95 5 21
2008 IS-04 48 40 2 8 2 0 0 88 10 52
2008 IS-05 55 24 7 10 3 0 0 79 14 29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 68 14 2 10 6 0 0 81 17 155
2019 IS-03 79 3 0 7 10 0 0 83 17 29
2019 IS-04 77 9 2 4 9 0 0 85 13 47
2019 IS-05 67 17 2 13 2 0 0 83 15 48
2017 IS 67 16 5 7 4 0 0 84 11 159
2017 IS-03 61 22 8 5 3 0 0 84 8 36
2017 IS-04 73 7 5 7 7 0 0 80 14 55
2017 IS-05 66 17 5 10 2 0 0 83 12 41
2017 IS-06 70 25 0 5 0 0 0 95 5 20
2014 IS 67 16 2 10 4 0 1 83 14 183
2014 IS-03 58 19 2 16 5 0 0 77 21 43
2014 IS-04 64 13 5 9 7 0 2 78 17 55
2014 IS-05 69 16 0 12 2 0 0 86 14 49
2014 IS-06 80 20 0 0 0 0 0 100 0 25
2011 IS 70 13 4 9 2 0 1 84 12 162
2011 IS-03 56 15 11 15 4 0 0 70 19 27
2011 IS-04 65 14 2 14 4 0 2 80 18 51
2011 IS-05 73 15 8 3 3 0 0 88 5 40
2011 IS-06 83 8 0 8 0 0 0 92 8 24
2008 IS 64 18 3 7 7 0 0 82 15 135
2008 IS-02 76 12 0 6 6 0 0 88 12 17
2008 IS-03 52 14 5 14 14 0 0 67 29 21
2008 IS-04 56 21 2 12 10 0 0 77 21 52
2008 IS-05 76 14 7 0 3 0 0 90 3 29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 36 6 13 4 0 0 78 17 156
2019 IS-03 45 38 10 0 7 0 0 83 7 29
2019 IS-04 44 38 4 15 0 0 0 81 15 48
2019 IS-05 35 38 6 13 8 0 0 73 21 48
2017 IS 42 37 6 9 6 0 0 79 14 159
2017 IS-03 53 31 5 8 3 0 0 84 11 36
2017 IS-04 39 40 4 11 7 0 0 78 18 55
2017 IS-05 37 36 10 12 5 0 0 73 17 41
2017 IS-06 40 40 10 0 10 0 0 80 10 20
2014 IS 38 30 9 14 9 0 0 68 23 183
2014 IS-03 35 32 14 14 5 0 0 67 19 43
2014 IS-04 36 25 11 18 9 0 0 62 27 55
2014 IS-05 41 29 2 18 10 0 0 69 29 49
2014 IS-06 36 36 12 4 12 0 0 72 16 25
2011 IS 47 34 7 5 7 0 0 81 12 164
2011 IS-03 52 37 4 0 7 0 0 89 7 27
2011 IS-04 37 46 6 8 4 0 0 83 12 52
2011 IS-05 51 29 5 10 5 0 0 80 15 41
2011 IS-06 54 21 17 0 8 0 0 75 8 24

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 25 45 13 10 5 1 0 71 16 154
2019 IS-03 34 52 10 3 0 0 0 86 3 29
2019 IS-04 11 55 17 13 4 0 0 66 17 47
2019 IS-05 30 38 11 11 6 4 0 71 18 47
2018 IS 23 46 12 15 3 0 1 70 18 129
2018 IS-03 33 30 7 19 7 0 4 65 27 27
2018 IS-04 18 49 13 21 0 0 0 67 21 39
2018 IS-05 16 42 23 16 3 0 0 58 19 31
2017 IS 26 39 11 16 7 0 1 66 23 158
2017 IS-03 33 37 11 17 3 0 0 69 20 36
2017 IS-04 22 38 16 15 9 0 0 60 24 55
2017 IS-05 22 48 3 13 12 0 3 72 25 40
2017 IS-06 30 40 10 20 0 0 0 70 20 20
2014 IS 23 40 12 19 6 1 0 64 24 183
2014 IS-03 21 44 14 16 5 0 0 65 21 43
2014 IS-04 16 44 9 26 5 0 0 60 31 55
2014 IS-05 24 33 14 18 8 2 0 58 27 49
2014 IS-06 24 52 16 8 0 0 0 76 8 25
2011 IS 24 34 15 16 10 0 1 58 26 164
2011 IS-03 11 37 22 15 11 0 4 50 27 27
2011 IS-04 25 31 12 23 10 0 0 56 33 52
2011 IS-05 27 37 7 17 12 0 0 63 29 41
2011 IS-06 38 29 29 4 0 0 0 67 4 24
2008 IS 29 45 10 10 2 1 1 76 13 134
2008 IS-02 41 29 0 12 12 0 6 75 25 17
2008 IS-03 38 33 10 14 0 5 0 75 15 21
2008 IS-04 22 55 12 8 2 2 0 78 10 51
2008 IS-05 31 45 10 10 0 0 3 79 11 29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 46 36 7 8 1 1 0 84 9 155
2019 IS-03 48 34 7 10 0 0 0 83 10 29
2019 IS-04 40 46 2 10 0 2 0 87 11 48
2019 IS-05 50 29 13 6 2 0 0 79 8 48
2017 IS 50 32 8 7 3 0 0 82 10 158
2017 IS-03 33 42 14 9 3 0 0 75 11 36
2017 IS-04 58 28 2 9 4 0 0 85 13 54
2017 IS-05 53 27 10 5 5 0 0 80 10 41
2017 IS-06 60 35 0 5 0 0 0 95 5 20
2014 IS 41 38 10 9 2 0 0 80 10 183
2014 IS-03 42 33 19 5 2 0 0 74 7 43
2014 IS-04 33 38 9 18 2 0 0 71 20 55
2014 IS-05 47 39 8 4 2 0 0 86 6 49
2014 IS-06 44 52 4 0 0 0 0 96 0 25

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 51 32 6 5 4 1 0 84 10 156
2019 IS-03 59 31 7 0 3 0 0 90 3 29
2019 IS-04 44 40 8 6 2 0 0 83 8 48
2019 IS-05 50 33 8 4 4 0 0 83 8 48
2018 IS 45 37 7 7 4 0 0 82 11 129
2018 IS-03 41 41 4 15 0 0 0 81 15 27
2018 IS-04 49 44 3 5 0 0 0 92 5 39
2018 IS-05 45 32 6 6 10 0 0 77 16 31
2017 IS 40 37 4 13 4 1 0 78 18 158
2017 IS-03 36 42 8 11 0 3 0 80 12 36
2017 IS-04 43 41 6 7 4 0 0 83 11 54
2017 IS-05 41 34 2 15 7 0 0 75 22 41
2017 IS-06 30 35 0 30 5 0 0 65 35 20
2014 IS 38 34 10 8 9 0 1 72 17 183
2014 IS-03 47 35 5 7 7 0 0 81 14 43
2014 IS-04 33 36 9 7 13 0 2 70 21 55
2014 IS-05 37 29 16 8 10 0 0 65 18 49
2014 IS-06 24 48 16 12 0 0 0 72 12 25
2011 IS 42 32 9 9 8 1 0 75 17 164
2011 IS-03 48 30 7 4 11 0 0 78 15 27
2011 IS-04 40 33 10 12 6 0 0 73 17 52
2011 IS-05 44 44 5 2 5 0 0 88 7 41
2011 IS-06 29 25 17 21 8 0 0 54 29 24

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 35 13 8 4 1 0 75 12 156
2019 IS-03 34 34 17 0 14 0 0 69 14 29
2019 IS-04 42 33 17 6 2 0 0 75 8 48
2019 IS-05 35 35 17 10 2 0 0 71 13 48
2018 IS 28 44 9 10 8 0 1 72 18 127
2018 IS-04 21 46 10 10 13 0 0 67 23 39
2018 IS-05 30 43 10 7 10 0 0 73 17 30
2017 IS 26 50 10 10 3 1 0 76 14 158
2017 IS-03 25 53 8 12 0 3 0 80 12 36
2017 IS-04 23 49 13 13 2 0 0 73 14 55
2017 IS-05 25 55 12 5 3 0 0 80 8 40
2017 IS-06 50 35 0 10 5 0 0 85 15 20
2014 IS 27 45 10 11 6 0 0 72 17 183
2014 IS-03 21 51 19 5 5 0 0 72 9 43
2014 IS-04 22 35 11 18 15 0 0 56 33 55
2014 IS-05 31 49 6 14 0 0 0 79 14 49
2014 IS-06 36 52 4 4 4 0 0 88 8 25
2011 IS 28 42 12 14 4 0 0 70 18 163
2011 IS-03 22 44 19 15 0 0 0 67 15 27
2011 IS-04 27 41 8 18 6 0 0 69 24 51
2011 IS-05 32 44 12 12 0 0 0 76 12 41
2011 IS-06 42 29 8 13 8 0 0 71 21 24
2008 IS 36 34 12 12 6 0 0 70 18 134
2008 IS-02 29 29 6 18 18 0 0 59 35 17
2008 IS-03 48 29 10 10 5 0 0 76 14 21
2008 IS-04 33 33 17 12 6 0 0 65 17 52
2008 IS-05 32 43 7 14 4 0 0 75 18 28

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 30 12 12 6 0 0 69 19 156
2019 IS-03 31 31 14 17 7 0 0 62 24 29
2019 IS-04 35 38 13 10 4 0 0 73 15 48
2019 IS-05 44 23 13 15 6 0 0 67 21 48
2018 IS 30 40 15 8 7 0 0 71 15 129
2018 IS-03 30 26 22 11 11 0 0 56 22 27
2018 IS-04 31 38 21 10 0 0 0 69 10 39
2018 IS-05 39 45 3 0 13 0 0 84 13 31
2017 IS 28 36 15 14 8 0 0 64 21 158
2017 IS-03 22 41 11 9 16 0 0 63 26 36
2017 IS-04 31 29 20 13 7 0 0 60 20 55
2017 IS-05 28 42 13 13 5 0 0 70 18 40
2017 IS-06 40 35 10 15 0 0 0 75 15 20
2014 IS 32 30 13 15 9 1 0 63 24 182
2014 IS-03 26 40 21 7 7 0 0 65 14 43
2014 IS-04 33 18 13 20 16 0 0 51 36 55
2014 IS-05 33 33 8 17 6 2 0 68 24 48
2014 IS-06 40 33 12 16 0 0 0 72 16 25
2011 IS 24 38 15 15 7 1 0 62 23 164
2011 IS-03 26 37 19 7 11 0 0 63 19 27
2011 IS-04 21 33 13 27 6 0 0 54 33 52
2011 IS-05 17 56 15 10 2 0 0 73 12 41
2011 IS-06 29 33 17 17 4 0 0 63 21 24

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 31 42 14 7 5 0 0 74 12 156
2019 IS-03 31 34 24 3 7 0 0 66 10 29
2019 IS-04 29 48 15 6 2 0 0 77 8 48
2019 IS-05 33 40 13 10 4 0 0 73 15 48
2018 IS 26 41 10 19 3 0 1 68 22 129
2018 IS-03 30 22 11 26 7 0 4 54 35 27
2018 IS-04 26 41 13 21 0 0 0 67 21 39
2018 IS-05 19 48 6 23 3 0 0 68 26 31
2017 IS 23 46 8 19 3 0 0 69 22 158
2017 IS-03 30 36 3 26 5 0 0 66 31 36
2017 IS-04 18 42 13 24 4 0 0 60 27 55
2017 IS-05 20 57 10 10 3 0 0 77 13 40
2017 IS-06 40 45 5 10 0 0 0 85 10 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 46 35 12 5 3 0 0 81 8 155
2019 IS-03 38 34 21 7 0 0 0 72 7 29
2019 IS-04 42 38 15 4 2 0 0 79 6 48
2019 IS-05 51 38 4 4 2 0 0 89 6 47
2018 IS 38 48 7 5 2 1 0 87 6 128
2018 IS-03 22 56 15 4 0 4 0 81 4 27
2018 IS-04 36 46 8 8 3 0 0 82 10 39
2018 IS-05 39 52 3 6 0 0 0 90 6 31
2017 IS 36 43 10 8 3 0 0 79 11 157
2017 IS-03 36 36 14 12 3 0 0 72 15 36
2017 IS-04 31 45 11 11 2 0 0 77 13 55
2017 IS-05 32 55 8 3 3 0 0 87 5 40
2017 IS-06 58 31 5 5 0 0 0 89 5 19
2014 IS 41 42 10 5 2 1 0 83 7 183
2014 IS-03 32 51 9 2 5 0 0 84 7 43
2014 IS-04 34 38 15 9 4 0 0 73 13 55
2014 IS-05 47 45 6 0 0 2 0 94 0 49
2014 IS-06 48 40 4 8 0 0 0 88 8 25
2011 IS 41 36 10 10 2 0 0 77 13 164
2011 IS-03 41 37 7 11 4 0 0 78 15 27
2011 IS-04 33 42 6 17 2 0 0 75 19 52
2011 IS-05 46 34 15 5 0 0 0 80 5 41
2011 IS-06 50 29 4 13 4 0 0 79 17 24
2008 IS 42 39 10 4 4 1 0 81 8 135
2008 IS-02 41 35 18 6 0 0 0 76 6 17
2008 IS-03 48 29 5 10 10 0 0 76 19 21
2008 IS-04 42 38 10 2 6 2 0 82 8 52
2008 IS-05 38 48 7 3 3 0 0 86 7 29

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 39 30 12 12 7 0 0 69 19 156
2019 IS-03 41 21 17 7 14 0 0 62 21 29
2019 IS-04 33 40 10 13 4 0 0 73 17 48
2019 IS-05 42 21 15 17 6 0 0 63 23 48
2018 IS 29 40 12 15 5 0 0 69 19 129
2018 IS-03 30 37 7 22 4 0 0 67 26 27
2018 IS-04 26 46 13 10 5 0 0 72 15 39
2018 IS-05 35 32 6 23 3 0 0 68 26 31
2017 IS 27 43 8 14 8 0 0 70 21 156
2017 IS-03 20 43 6 21 11 0 0 62 32 35
2017 IS-04 27 44 5 18 5 0 0 71 23 55
2017 IS-05 27 47 10 8 8 0 0 75 15 40
2017 IS-06 45 30 15 5 5 0 0 75 10 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 51 32 8 6 3 0 0 83 10 156
2019 IS-03 52 31 7 3 7 0 0 83 10 29
2019 IS-04 50 40 4 4 2 0 0 90 6 48
2019 IS-05 54 21 15 8 2 0 0 75 10 48
2018 IS 39 43 6 8 3 0 1 83 11 128
2018 IS-04 26 54 10 8 3 0 0 79 10 39
2018 IS-05 45 35 0 13 6 0 0 81 19 31
2017 IS 42 36 15 6 1 0 0 78 7 158
2017 IS-03 38 42 8 12 0 0 0 80 12 36
2017 IS-04 42 36 20 2 0 0 0 78 2 55
2017 IS-05 37 39 17 4 3 0 0 76 7 41
2017 IS-06 65 25 10 0 0 0 0 90 0 20
2014 IS 56 30 8 4 2 1 0 87 6 182
2014 IS-03 61 32 2 0 5 0 0 93 5 43
2014 IS-04 51 27 15 7 0 0 0 78 7 55
2014 IS-05 60 25 8 2 2 2 0 87 4 48
2014 IS-06 48 40 4 8 0 0 0 88 8 25
2011 IS 46 40 12 2 1 0 0 85 3 164
2011 IS-03 37 52 11 0 0 0 0 89 0 27
2011 IS-04 42 42 13 0 2 0 0 85 2 52
2011 IS-05 54 32 12 2 0 0 0 85 2 41
2011 IS-06 58 29 13 0 0 0 0 88 0 24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 30 38 7 18 7 1 0 68 24 153
2019 IS-03 28 31 17 21 3 0 0 59 24 29
2019 IS-04 24 49 9 9 9 0 0 73 18 45
2019 IS-05 29 33 2 27 6 2 0 64 34 48
2018 IS 25 36 11 20 7 0 1 62 27 129
2018 IS-03 19 33 11 33 0 0 4 54 35 27
2018 IS-04 26 33 18 13 10 0 0 59 23 39
2018 IS-05 26 39 6 19 10 0 0 65 29 31
2017 IS 26 39 11 17 7 0 0 65 23 159
2017 IS-03 22 42 8 23 5 0 0 63 28 36
2017 IS-04 26 40 11 18 5 0 0 66 23 55
2017 IS-05 27 34 15 15 9 0 0 61 24 41
2017 IS-06 45 40 9 5 0 0 0 86 5 20
2014 IS 20 43 8 19 10 0 0 63 29 183
2014 IS-03 19 49 12 14 7 0 0 68 21 43
2014 IS-04 18 36 11 20 15 0 0 54 35 55
2014 IS-05 22 39 6 24 8 0 0 61 33 49
2014 IS-06 20 52 0 24 4 0 0 72 28 25
2011 IS 30 37 9 20 5 0 0 66 25 164
2011 IS-03 22 44 7 22 4 0 0 67 26 27
2011 IS-04 23 40 8 23 6 0 0 63 29 52
2011 IS-05 37 34 5 20 5 0 0 71 24 41
2011 IS-06 38 29 17 13 4 0 0 67 17 24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 36 13 9 6 0 0 71 15 156
2019 IS-03 34 28 28 3 7 0 0 62 10 29
2019 IS-04 31 50 10 4 4 0 0 81 8 48
2019 IS-05 31 33 13 19 4 0 0 65 23 48
2018 IS 34 28 16 13 9 0 0 62 22 128
2018 IS-03 19 30 22 19 11 0 0 48 30 27
2018 IS-04 31 26 26 10 8 0 0 56 18 39
2018 IS-05 43 40 0 7 10 0 0 83 17 30
2017 IS 30 34 14 14 7 1 0 65 21 159
2017 IS-03 30 30 17 14 5 3 0 62 20 36
2017 IS-04 29 31 16 15 9 0 0 60 24 55
2017 IS-05 29 37 12 17 5 0 0 66 22 41
2017 IS-06 45 45 5 5 0 0 0 90 5 20
2014 IS 32 33 14 13 8 1 0 66 20 183
2014 IS-03 28 42 23 5 2 0 0 70 7 43
2014 IS-04 25 33 13 18 11 0 0 58 29 55
2014 IS-05 35 31 12 12 8 2 0 67 21 49
2014 IS-06 37 36 8 8 12 0 0 72 20 25

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 38 36 10 10 5 0 0 75 16 154
2019 IS-03 38 34 10 7 10 0 0 72 17 29
2019 IS-04 38 36 13 11 2 0 0 74 13 47
2019 IS-05 38 38 9 13 2 0 0 77 15 47
2018 IS 31 36 12 14 7 0 0 67 21 129
2018 IS-03 26 26 11 26 11 0 0 52 37 27
2018 IS-04 28 38 15 13 5 0 0 67 18 39
2018 IS-05 35 35 6 13 10 0 0 71 23 31
2017 IS 26 41 13 13 6 0 1 68 19 159
2017 IS-03 33 28 11 20 8 0 0 61 28 36
2017 IS-04 22 47 9 16 4 0 2 71 20 55
2017 IS-05 19 46 20 5 10 0 0 65 15 41
2017 IS-06 45 35 10 9 0 0 0 80 9 20
2014 IS 34 35 12 11 8 1 0 69 19 183
2014 IS-03 35 40 7 14 5 0 0 74 19 43
2014 IS-04 27 31 22 11 9 0 0 58 20 55
2014 IS-05 33 37 6 10 12 2 0 71 23 49
2014 IS-06 36 40 12 12 0 0 0 76 12 25
2011 IS 41 40 9 6 4 0 0 82 10 164
2011 IS-03 41 37 15 0 7 0 0 78 7 27
2011 IS-04 35 50 8 4 4 0 0 85 8 52
2011 IS-05 41 37 10 12 0 0 0 78 12 41
2011 IS-06 50 33 4 8 4 0 0 83 13 24

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 38 42 9 7 3 1 0 81 10 156
2019 IS-03 34 38 7 14 3 3 0 75 18 29
2019 IS-04 40 44 8 6 2 0 0 83 8 48
2019 IS-05 38 44 13 4 2 0 0 81 6 48
2018 IS 36 40 9 12 2 0 1 77 14 129
2018 IS-03 30 41 11 11 4 0 4 73 15 27
2018 IS-04 26 44 10 21 0 0 0 69 21 39
2018 IS-05 48 29 10 10 3 0 0 77 13 31
2017 IS 28 47 12 9 3 1 0 76 12 158
2017 IS-03 28 45 9 15 0 3 0 76 15 35
2017 IS-04 22 58 11 5 4 0 0 80 9 55
2017 IS-05 27 52 12 5 5 0 0 78 10 41
2017 IS-06 55 20 20 5 0 0 0 75 5 20
2014 IS 37 38 10 10 4 0 0 75 14 183
2014 IS-03 35 47 7 7 5 0 0 81 12 43
2014 IS-04 34 31 15 16 4 0 0 66 20 55
2014 IS-05 37 41 10 10 2 0 0 77 12 49
2014 IS-06 36 48 8 4 4 0 0 84 8 25
2011 IS 33 48 7 9 3 0 0 80 12 164
2011 IS-03 26 44 15 15 0 0 0 70 15 27
2011 IS-04 35 50 4 10 2 0 0 85 12 52
2011 IS-05 34 54 5 5 2 0 0 88 7 41
2011 IS-06 38 38 8 8 8 0 0 75 17 24
2008 IS 41 39 6 10 3 0 0 81 13 135
2008 IS-02 35 29 0 35 0 0 0 65 35 17
2008 IS-03 48 33 5 5 10 0 0 81 14 21
2008 IS-04 35 44 10 8 4 0 0 79 12 52
2008 IS-05 48 38 7 7 0 0 0 86 7 29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 37 38 17 6 2 0 0 74 8 156
2019 IS-03 52 28 17 3 0 0 0 79 3 29
2019 IS-04 35 44 15 4 2 0 0 79 6 48
2019 IS-05 35 40 17 6 2 0 0 75 8 48
2018 IS 33 34 20 9 5 0 0 66 13 128
2018 IS-04 38 41 18 3 0 0 0 79 3 39
2018 IS-05 29 26 26 6 13 0 0 55 19 31
2017 IS 26 44 16 9 4 0 1 71 13 159
2017 IS-03 31 50 8 6 3 0 3 83 9 36
2017 IS-04 35 51 13 2 0 0 0 86 2 55
2017 IS-05 17 44 17 15 7 0 0 61 22 41
2017 IS-06 0 25 40 25 10 0 0 25 35 20
2014 IS 27 39 23 7 3 1 1 66 10 183
2014 IS-03 40 46 14 0 0 0 0 86 0 43
2014 IS-04 27 44 20 5 4 0 0 71 9 55
2014 IS-05 22 41 22 8 4 2 0 65 12 49
2014 IS-06 4 20 48 20 4 0 4 25 25 25
2011 IS 30 35 20 10 5 0 0 65 16 164
2011 IS-03 44 11 30 7 7 0 0 56 15 27
2011 IS-04 29 48 15 4 4 0 0 77 8 52
2011 IS-05 24 37 24 12 2 0 0 61 15 41
2011 IS-06 13 33 17 21 17 0 0 46 38 24
2008 IS 27 39 17 12 5 0 0 66 17 135
2008 IS-02 47 41 12 0 0 0 0 88 0 17
2008 IS-03 33 38 19 5 5 0 0 71 10 21
2008 IS-04 31 48 10 10 2 0 0 79 12 52
2008 IS-05 7 31 31 21 10 0 0 38 31 29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 7 23 44 15 8 0 2 24 31 154
2019 IS-03 7 24 31 24 10 0 3 36 32 29
2019 IS-04 6 29 42 13 8 0 2 21 36 48
2019 IS-05 9 15 57 9 9 0 2 17 24 47
2018 IS 14 32 34 16 4 0 0 20 46 129
2018 IS-03 7 52 26 11 4 0 0 15 59 27
2018 IS-04 10 28 41 18 3 0 0 21 38 39
2018 IS-05 23 23 32 16 6 0 0 23 45 31
2017 IS 12 31 38 12 6 1 0 18 44 157
2017 IS-03 14 37 26 8 14 0 0 23 52 35
2017 IS-04 9 26 47 13 4 2 0 17 36 54
2017 IS-05 10 31 44 10 5 0 0 15 41 41
2017 IS-06 25 30 35 10 0 0 0 10 55 20
2014 IS 10 30 43 9 5 1 2 15 41 182
2014 IS-03 9 23 49 14 5 0 0 19 32 43
2014 IS-04 9 40 38 9 4 0 0 13 49 55
2014 IS-05 10 31 47 6 2 2 2 8 42 49
2014 IS-06 12 28 32 12 8 0 8 22 44 25
2011 IS 17 26 39 13 2 1 1 16 44 163
2011 IS-03 15 30 33 15 4 0 4 19 46 27
2011 IS-04 12 25 45 14 2 2 0 16 38 51
2011 IS-05 22 29 41 5 2 0 0 7 51 41
2011 IS-06 17 38 33 13 0 0 0 13 54 24
2008 IS 10 29 41 13 4 1 1 18 40 134
2008 IS-02 0 18 53 18 6 0 6 25 19 17
2008 IS-03 19 19 38 19 5 0 0 24 38 21
2008 IS-04 10 35 41 8 4 0 2 12 46 51
2008 IS-05 14 28 45 14 0 0 0 14 41 29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 5 12 25 35 20 3 2 57 17 155
2019 IS-03 7 17 17 28 21 7 3 54 27 29
2019 IS-04 4 13 23 33 23 2 2 59 17 48
2019 IS-05 4 15 25 38 17 0 2 55 19 48
2018 IS 6 20 27 34 9 2 1 44 27 128
2018 IS-04 10 21 21 38 8 0 3 47 32 39
2018 IS-05 0 23 26 39 13 0 0 52 23 31
2017 IS 14 25 29 21 8 3 1 29 40 159
2017 IS-03 11 23 33 11 19 0 3 31 35 36
2017 IS-04 16 25 27 22 7 2 0 30 42 55
2017 IS-05 12 26 27 25 2 7 0 29 42 41
2017 IS-06 15 30 35 20 0 0 0 20 45 20
2014 IS 6 19 33 26 11 2 3 39 26 182
2014 IS-03 7 19 28 28 14 2 2 44 27 43
2014 IS-04 6 24 30 30 9 2 0 40 30 54
2014 IS-05 4 18 41 22 6 4 4 31 24 49
2014 IS-06 4 12 36 32 12 0 4 46 17 25
2011 IS 8 18 31 30 9 2 2 40 27 162
2011 IS-03 7 19 33 30 4 0 7 36 28 27
2011 IS-04 6 14 33 31 10 6 0 44 21 51
2011 IS-05 5 15 41 29 7 0 2 38 20 41
2011 IS-06 0 35 26 30 9 0 0 39 35 23
2008 IS 8 15 34 25 11 4 3 39 25 135
2008 IS-02 6 6 41 29 12 0 6 44 13 17
2008 IS-03 14 19 19 38 5 5 0 45 35 21
2008 IS-04 4 19 35 17 17 4 4 38 25 52
2008 IS-05 14 10 34 28 7 3 3 37 26 29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 28 27 7 6 0 2 14 58 154
2019 IS-03 34 31 14 7 10 0 3 18 68 29
2019 IS-04 21 23 38 11 4 0 2 15 46 47
2019 IS-05 33 29 25 2 8 0 2 11 64 48
2018 IS 44 30 17 5 2 1 1 7 76 129
2018 IS-03 33 33 15 7 4 4 4 12 72 27
2018 IS-04 44 33 15 8 0 0 0 8 77 39
2018 IS-05 48 26 26 0 0 0 0 0 74 31
2017 IS 40 24 21 10 4 0 1 15 64 159
2017 IS-03 34 25 22 6 9 0 5 15 62 36
2017 IS-04 42 24 18 13 4 0 0 16 66 55
2017 IS-05 34 29 27 5 5 0 0 10 64 41
2017 IS-06 60 15 15 10 0 0 0 10 75 20
2014 IS 35 27 27 7 2 1 1 10 63 181
2014 IS-03 30 23 26 16 5 0 0 21 53 43
2014 IS-04 39 28 30 4 0 0 0 4 67 54
2014 IS-05 41 25 29 2 2 2 0 4 67 49
2014 IS-06 30 33 25 8 0 0 4 9 65 24
2011 IS 37 26 25 7 2 1 2 9 65 163
2011 IS-03 30 22 41 0 0 0 7 0 56 27
2011 IS-04 31 33 24 10 2 0 0 12 65 51
2011 IS-05 51 20 24 5 0 0 0 5 71 41
2011 IS-06 42 38 8 8 4 0 0 13 79 24
2008 IS 35 27 19 10 5 1 2 16 64 135
2008 IS-02 35 12 18 6 12 0 18 21 57 17
2008 IS-03 29 24 10 33 5 0 0 38 52 21
2008 IS-04 38 25 19 10 8 0 0 17 63 52
2008 IS-05 38 34 28 0 0 0 0 0 72 29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 12 29 34 15 8 1 2 24 42 155
2019 IS-03 14 31 28 10 10 3 3 22 48 29
2019 IS-04 10 31 27 21 8 0 2 30 43 48
2019 IS-05 10 25 40 15 8 0 2 23 36 48
2018 IS 20 26 38 13 2 1 1 16 46 128
2018 IS-03 11 22 44 19 4 0 0 22 33 27
2018 IS-04 8 34 39 16 3 0 0 18 42 38
2018 IS-05 29 29 29 10 0 0 3 10 60 31
2017 IS 14 28 39 14 4 0 1 19 42 158
2017 IS-03 20 27 31 14 5 0 3 20 48 36
2017 IS-04 11 29 40 13 5 0 2 18 41 55
2017 IS-05 12 24 46 15 2 0 0 17 37 41
2017 IS-06 21 36 37 5 0 0 0 5 58 19
2014 IS 17 28 36 14 4 1 1 18 46 180
2014 IS-03 14 28 33 17 7 0 0 24 43 42
2014 IS-04 18 26 31 20 4 0 0 24 45 54
2014 IS-05 19 31 36 10 0 4 0 11 52 48
2014 IS-06 16 32 44 8 0 0 0 8 48 25
2011 IS 16 29 35 17 2 0 0 20 45 162
2011 IS-03 30 19 30 22 0 0 0 22 48 27
2011 IS-04 8 29 43 20 0 0 0 20 37 51
2011 IS-05 24 24 37 12 2 0 0 15 49 41
2011 IS-06 9 48 26 17 0 0 0 17 57 23
2008 IS 12 23 40 20 4 1 1 24 36 134
2008 IS-02 0 18 29 47 0 0 6 50 19 17
2008 IS-03 24 14 29 24 10 0 0 33 38 21
2008 IS-04 10 29 43 14 4 0 0 18 39 51
2008 IS-05 17 28 45 10 0 0 0 10 45 29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 17 24 31 13 10 1 3 25 43 156
2019 IS-03 17 17 24 10 21 3 7 35 38 29
2019 IS-04 19 25 31 10 10 2 2 22 46 48
2019 IS-05 10 31 31 17 8 0 2 26 43 48
2018 IS 19 28 32 19 2 1 0 20 47 128
2018 IS-03 19 33 15 30 0 4 0 31 54 27
2018 IS-04 18 26 33 21 3 0 0 23 44 39
2018 IS-05 17 37 33 13 0 0 0 13 53 30
2017 IS 28 22 28 14 6 1 1 20 51 159
2017 IS-03 31 22 14 19 11 0 3 31 54 36
2017 IS-04 29 18 36 9 5 0 2 15 48 55
2017 IS-05 22 22 34 15 5 2 0 20 45 41
2017 IS-06 30 35 25 10 0 0 0 10 65 20
2014 IS 23 27 30 13 4 2 1 18 52 183
2014 IS-03 23 28 30 12 7 0 0 19 51 43
2014 IS-04 16 40 25 13 4 0 2 17 57 55
2014 IS-05 27 18 35 14 2 4 0 17 47 49
2014 IS-06 28 28 32 8 0 4 0 8 58 25
2011 IS 21 30 27 15 6 1 1 21 52 162
2011 IS-03 22 26 33 7 7 0 4 15 50 27
2011 IS-04 18 35 25 16 2 2 2 18 55 51
2011 IS-05 23 28 23 20 8 0 0 28 50 40
2011 IS-06 17 42 33 8 0 0 0 8 58 24
2008 IS 12 23 33 19 7 2 3 28 37 135
2008 IS-02 6 18 29 29 6 6 6 40 27 17
2008 IS-03 19 19 24 24 14 0 0 38 38 21
2008 IS-04 12 23 29 23 6 4 4 31 38 52
2008 IS-05 17 21 45 10 3 0 3 14 39 29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 12 23 26 24 12 2 1 37 36 155
2019 IS-03 10 28 17 14 24 0 7 41 41 29
2019 IS-04 17 21 19 25 15 4 0 41 39 48
2019 IS-05 10 23 33 25 8 0 0 33 33 48
2018 IS 14 18 33 26 5 3 1 33 33 128
2018 IS-03 15 19 33 19 7 7 0 28 36 27
2018 IS-04 13 21 26 31 5 3 3 38 35 39
2018 IS-05 13 23 33 23 7 0 0 30 37 30
2017 IS 24 27 26 13 8 2 1 21 52 159
2017 IS-03 20 33 25 11 8 0 3 20 55 36
2017 IS-04 27 21 23 14 11 2 2 26 49 55
2017 IS-05 19 27 30 15 5 5 0 21 48 41
2017 IS-06 25 30 35 5 5 0 0 10 55 20
2014 IS 10 21 34 21 11 1 2 33 32 183
2014 IS-03 12 16 32 21 19 0 0 40 28 43
2014 IS-04 7 33 27 25 7 0 0 33 40 55
2014 IS-05 10 20 39 18 6 4 2 26 33 49
2014 IS-06 8 12 44 24 8 0 4 34 21 25
2011 IS 12 17 32 26 11 2 1 38 29 161
2011 IS-03 11 19 37 22 4 0 7 28 32 27
2011 IS-04 20 16 24 25 10 6 0 38 38 51
2011 IS-05 5 20 37 29 10 0 0 39 24 41
2011 IS-06 4 9 52 22 13 0 0 35 13 23
2008 IS 14 19 32 16 10 2 7 29 36 135
2008 IS-02 12 18 29 12 18 0 12 33 33 17
2008 IS-03 19 29 29 14 5 0 5 20 50 21
2008 IS-04 10 17 33 19 10 4 8 33 30 52
2008 IS-05 24 17 28 21 3 0 7 26 44 29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 21 26 30 12 8 2 1 21 49 155
2019 IS-03 24 14 31 7 21 0 3 29 39 29
2019 IS-04 15 25 33 17 6 2 2 24 41 48
2019 IS-05 23 33 23 13 6 2 0 19 57 48
2018 IS 33 29 20 12 3 2 2 15 64 129
2018 IS-03 22 30 22 11 4 4 7 17 58 27
2018 IS-04 31 26 23 15 3 0 3 18 58 39
2018 IS-05 35 29 16 16 3 0 0 19 65 31
2017 IS 27 23 33 9 5 1 2 14 51 159
2017 IS-03 26 17 36 11 3 0 8 15 46 36
2017 IS-04 23 33 27 9 5 2 0 15 57 55
2017 IS-05 26 15 39 12 5 2 0 18 42 41
2017 IS-06 40 25 30 0 5 0 0 5 65 20
2014 IS 22 26 35 9 5 2 2 15 49 183
2014 IS-03 23 19 35 16 5 0 3 21 43 43
2014 IS-04 25 27 36 4 5 2 0 9 54 55
2014 IS-05 22 25 31 12 4 4 2 17 50 49
2014 IS-06 16 36 40 0 8 0 0 8 52 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 11 18 41 16 12 1 2 28 30 154
2019 IS-03 7 17 38 14 17 0 7 33 26 29
2019 IS-04 10 15 42 21 10 0 2 32 26 48
2019 IS-05 15 19 40 11 15 0 0 26 34 47
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 69 18 4 4 4 0 1 87 9 156
2019 IS-03 66 21 0 0 10 0 3 89 11 29
2019 IS-04 71 13 2 6 8 0 0 83 15 48
2019 IS-05 77 15 4 4 0 0 0 92 4 48
2017 IS 72 17 4 4 2 0 1 90 6 158
2017 IS-03 58 25 5 6 3 0 3 86 9 36
2017 IS-04 73 16 5 2 4 0 0 89 5 55
2017 IS-05 71 19 2 7 0 0 0 90 7 41
2017 IS-06 89 5 5 0 0 0 0 95 0 19
2014 IS 73 17 3 3 4 0 1 90 7 183
2014 IS-03 61 26 2 2 7 0 2 88 9 43
2014 IS-04 73 11 5 6 5 0 0 83 11 55
2014 IS-05 75 18 2 4 0 0 0 94 4 49
2014 IS-06 84 16 0 0 0 0 0 100 0 25
2011 IS 74 13 1 7 3 0 1 89 10 164
2011 IS-03 59 19 4 11 4 0 4 81 15 27
2011 IS-04 75 8 2 10 4 0 2 84 14 52
2011 IS-05 78 17 0 2 2 0 0 95 5 41
2011 IS-06 79 17 0 4 0 0 0 96 4 24
2008 IS 72 14 4 3 5 0 1 87 8 135
2008 IS-02 71 18 0 0 6 0 6 94 6 17
2008 IS-03 62 19 5 5 10 0 0 81 14 21
2008 IS-04 73 13 4 6 4 0 0 87 10 52
2008 IS-05 76 7 7 0 7 0 3 86 7 29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 24 13 8 6 10 5 68 16 156
2019 IS-03 21 17 21 10 7 17 7 50 23 29
2019 IS-04 38 23 15 10 6 4 4 66 18 48
2019 IS-05 31 21 17 6 6 13 6 64 15 48
2018 IS 23 34 14 8 8 6 6 66 18 128
2018 IS-03 19 26 7 19 7 15 7 57 33 27
2018 IS-04 31 33 5 8 13 0 10 71 23 39
2018 IS-05 26 32 13 6 6 10 6 69 15 31
2017 IS 26 28 18 9 6 6 5 62 18 158
2017 IS-03 27 19 17 17 9 3 8 52 29 36
2017 IS-04 20 31 26 6 5 7 5 58 13 55
2017 IS-05 29 33 18 5 5 10 0 69 11 40
2017 IS-06 40 40 5 5 5 0 5 85 11 20
2014 IS 33 29 13 10 10 3 2 66 21 183
2014 IS-03 30 30 16 12 9 2 0 62 21 43
2014 IS-04 33 29 5 11 18 4 0 64 30 55
2014 IS-05 33 29 20 6 6 2 4 65 13 49
2014 IS-06 40 36 8 8 0 4 4 83 9 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 49 26 10 7 8 1 0 75 15 156
2019 IS-03 41 24 21 7 7 0 0 66 14 29
2019 IS-04 40 29 8 15 6 2 0 70 21 48
2019 IS-05 48 29 8 2 13 0 0 77 15 48
2018 IS 46 31 4 10 7 1 1 78 18 127
2018 IS-03 23 42 8 15 8 4 0 68 24 26
2018 IS-04 49 28 3 10 10 0 0 77 21 39
2018 IS-05 55 29 3 3 6 0 3 87 10 31
2017 IS 36 36 8 11 8 1 1 73 19 158
2017 IS-03 27 36 8 23 5 0 0 63 28 36
2017 IS-04 33 39 6 15 6 0 2 73 21 54
2017 IS-05 39 34 10 2 12 2 0 75 15 41
2017 IS-06 65 30 0 0 5 0 0 95 5 20
2014 IS 44 27 8 12 10 1 0 71 22 183
2014 IS-03 32 30 16 14 7 0 0 63 21 43
2014 IS-04 42 27 4 9 18 0 0 69 27 55
2014 IS-05 51 20 6 14 6 2 0 73 21 49
2014 IS-06 52 32 8 8 0 0 0 84 8 25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 55 32 3 5 5 0 0 87 10 154
2019 IS-03 46 36 4 4 11 0 0 82 14 28
2019 IS-04 54 29 8 4 4 0 0 83 8 48
2019 IS-05 55 34 0 9 2 0 0 89 11 47
2018 IS 55 30 7 6 2 0 0 85 8 127
2018 IS-03 41 44 7 4 4 0 0 85 7 27
2018 IS-04 54 28 5 8 5 0 0 82 13 39
2018 IS-05 61 26 6 6 0 0 0 87 6 31
2017 IS 43 39 7 8 3 0 1 83 10 159
2017 IS-03 27 39 11 17 3 0 3 68 21 36
2017 IS-04 47 40 7 4 2 0 0 87 5 55
2017 IS-05 51 37 5 2 5 0 0 88 7 41
2017 IS-06 50 35 5 10 0 0 0 85 10 20
2014 IS 45 35 7 8 5 0 0 80 13 183
2014 IS-03 37 37 7 9 9 0 0 74 19 43
2014 IS-04 47 31 7 7 7 0 0 78 15 55
2014 IS-05 47 37 8 6 2 0 0 83 8 49
2014 IS-06 40 52 4 4 0 0 0 92 4 25

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 48 34 12 3 2 1 0 84 5 155
2019 IS-03 31 34 24 7 0 3 0 68 7 29
2019 IS-04 52 31 10 2 2 2 0 85 4 48
2019 IS-05 49 34 13 2 2 0 0 83 4 47
2018 IS 43 44 7 6 0 0 0 87 6 128
2018 IS-03 33 41 7 19 0 0 0 74 19 27
2018 IS-04 41 46 8 5 0 0 0 87 5 39
2018 IS-05 55 42 0 3 0 0 0 97 3 31
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 62 21 9 1 3 1 3 87 4 156
2019 IS-03 38 24 17 3 3 3 10 72 8 29
2019 IS-04 50 27 13 2 4 2 2 80 7 48
2019 IS-05 77 15 6 0 0 0 2 94 0 48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 46 35 8 4 6 1 0 81 11 156
2019 IS-03 34 38 7 7 14 0 0 72 21 29
2019 IS-04 46 31 6 6 8 2 0 79 15 48
2019 IS-05 52 29 13 4 2 0 0 81 6 48
2018 IS 45 30 12 9 3 2 1 76 12 128
2018 IS-04 49 33 13 3 0 3 0 84 3 39
2018 IS-05 55 35 6 3 0 0 0 90 3 31
2017 IS 38 39 9 8 4 1 0 78 13 159
2017 IS-03 41 34 8 9 8 0 0 75 17 36
2017 IS-04 31 44 4 17 2 4 0 77 19 55
2017 IS-05 39 39 15 0 7 0 0 78 7 41
2017 IS-06 55 30 10 5 0 0 0 85 5 20
2014 IS 37 39 8 11 4 1 1 76 15 183
2014 IS-03 30 44 12 9 2 0 3 76 12 43
2014 IS-04 34 33 13 15 5 0 0 67 20 55
2014 IS-05 37 39 6 10 6 2 0 77 17 49
2014 IS-06 40 48 0 8 4 0 0 88 12 25
2011 IS 35 37 12 10 6 1 0 73 16 162
2011 IS-03 30 30 19 11 7 4 0 62 19 27
2011 IS-04 31 37 12 12 6 2 0 70 18 51
2011 IS-05 41 41 7 5 5 0 0 83 10 41
2011 IS-06 30 39 17 13 0 0 0 70 13 23
2008 IS 29 39 9 14 7 1 1 70 21 135
2008 IS-02 41 18 12 18 6 0 6 63 25 17
2008 IS-03 33 33 5 24 0 0 5 70 25 21
2008 IS-04 29 42 6 12 10 2 0 73 22 52
2008 IS-05 24 48 10 10 7 0 0 72 17 29

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 53 27 7 6 3 4 0 83 9 155
2019 IS-03 41 28 14 7 7 3 0 71 14 29
2019 IS-04 48 29 8 6 2 6 0 82 9 48
2019 IS-05 60 25 4 4 2 4 0 89 7 48
2018 IS 50 31 9 7 2 2 0 82 9 127
2018 IS-04 62 21 15 3 0 0 0 82 3 39
2018 IS-05 61 32 0 6 0 0 0 94 6 31
2018 IS-06 54 35 8 4 0 0 0 88 4 26
2017 IS 48 28 12 6 3 3 0 78 9 159
2017 IS-03 41 28 17 9 5 0 0 69 14 36
2017 IS-04 42 31 13 4 4 7 0 78 8 55
2017 IS-05 58 17 10 10 2 2 0 77 13 41
2017 IS-06 60 30 10 0 0 0 0 90 0 20
2014 IS 45 32 9 5 7 2 0 78 12 183
2014 IS-03 37 35 12 9 7 0 0 72 16 43
2014 IS-04 38 34 11 2 13 2 0 74 15 55
2014 IS-05 51 29 10 4 4 2 0 81 9 49
2014 IS-06 56 28 0 8 4 4 0 88 12 25
2011 IS 39 34 12 8 4 3 0 76 12 163
2011 IS-03 37 30 15 7 7 4 0 69 15 27
2011 IS-04 43 31 14 4 2 6 0 79 6 51
2011 IS-05 44 39 10 7 0 0 0 83 7 41
2011 IS-06 29 42 13 17 0 0 0 71 17 24
2008 IS 49 26 8 10 5 1 1 76 15 134
2008 IS-02 59 12 0 18 6 6 0 75 25 17
2008 IS-03 48 24 10 5 5 5 5 79 11 21
2008 IS-04 44 31 12 8 6 0 0 75 13 52
2008 IS-05 43 32 7 14 4 0 0 75 18 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 51 32 6 8 3 1 0 83 11 156
2019 IS-03 38 31 10 14 7 0 0 69 21 29
2019 IS-04 48 31 8 8 2 2 0 81 11 48
2019 IS-05 56 31 4 6 2 0 0 88 8 48
2018 IS 46 35 6 9 2 2 0 84 10 127
2018 IS-04 46 36 8 10 0 0 0 82 10 39
2018 IS-05 61 32 3 3 0 0 0 94 3 31
2018 IS-06 54 38 4 4 0 0 0 92 4 26
2017 IS 42 34 8 11 4 1 0 77 15 159
2017 IS-03 33 34 8 19 5 0 0 67 25 36
2017 IS-04 38 38 11 9 2 2 0 78 11 55
2017 IS-05 44 29 7 10 7 2 0 75 18 41
2017 IS-06 70 25 0 5 0 0 0 95 5 20
2014 IS 44 32 9 9 5 1 1 77 14 183
2014 IS-03 39 30 14 7 7 0 3 71 14 43
2014 IS-04 34 34 9 11 7 2 2 72 19 55
2014 IS-05 47 33 10 10 0 0 0 80 10 49
2014 IS-06 52 36 0 8 4 0 0 88 12 25
2011 IS 42 32 11 9 6 0 0 74 15 163
2011 IS-03 33 41 11 4 11 0 0 74 15 27
2011 IS-04 37 35 12 12 4 0 0 73 16 51
2011 IS-05 49 27 12 10 2 0 0 76 12 41
2011 IS-06 50 21 13 13 4 0 0 71 17 24
2008 IS 42 31 6 13 7 0 1 74 20 135
2008 IS-02 53 18 6 12 6 0 6 75 19 17
2008 IS-03 48 14 19 10 5 0 5 65 15 21
2008 IS-04 40 38 4 10 8 0 0 79 17 52
2008 IS-05 31 38 3 21 7 0 0 69 28 29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 82 10 4 3 1 1 0 93 3 151
2019 IS-03 76 17 0 3 3 0 0 93 7 29
2019 IS-04 82 9 4 2 0 2 0 93 2 45
2019 IS-05 90 4 4 2 0 0 0 94 2 48
2017 IS 80 13 2 2 1 0 2 95 3 159
2017 IS-03 67 22 3 3 3 0 3 91 6 36
2017 IS-04 75 16 4 0 2 0 4 94 2 55
2017 IS-05 88 7 0 5 0 0 0 95 5 41
2017 IS-06 95 5 0 0 0 0 0 100 0 20
2014 IS 80 11 2 4 2 0 1 92 6 183
2014 IS-03 72 21 0 5 2 0 0 93 7 43
2014 IS-04 71 15 4 7 4 0 0 85 11 55
2014 IS-05 92 2 2 2 0 0 2 96 2 49
2014 IS-06 88 12 0 0 0 0 0 100 0 25
2011 IS 81 9 2 2 5 0 1 91 7 162
2011 IS-03 69 4 8 4 12 0 4 76 16 26
2011 IS-04 80 8 2 4 4 0 2 90 8 51
2011 IS-05 80 15 2 0 2 0 0 95 2 41
2011 IS-06 92 8 0 0 0 0 0 100 0 24
2008 IS 81 7 2 3 5 0 1 89 8 135
2008 IS-02 76 0 6 0 18 0 0 76 18 17
2008 IS-03 86 5 0 10 0 0 0 90 10 21
2008 IS-04 73 15 4 2 4 0 2 90 6 52
2008 IS-05 86 0 0 3 7 0 3 89 11 29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 62 18 7 4 5 3 1 83 9 156
2019 IS-03 59 21 7 7 3 3 0 82 11 29
2019 IS-04 67 8 10 2 8 2 2 78 11 48
2019 IS-05 60 27 2 4 2 4 0 91 7 48
2017 IS 45 32 4 6 6 5 1 82 13 158
2017 IS-03 34 40 6 12 0 6 3 81 13 35
2017 IS-04 46 29 4 6 7 7 2 82 14 55
2017 IS-05 48 27 5 2 12 5 0 79 15 41
2017 IS-06 55 30 5 10 0 0 0 85 10 20
2014 IS 43 17 12 11 7 5 4 67 21 183
2014 IS-03 44 23 7 5 9 9 2 76 16 43
2014 IS-04 34 20 11 20 7 4 4 59 29 55
2014 IS-05 43 19 14 8 4 6 6 70 14 49
2014 IS-06 52 0 20 8 12 4 4 57 22 25
2011 IS 38 17 10 18 11 4 1 58 31 164
2011 IS-03 33 22 15 15 7 4 4 60 24 27
2011 IS-04 31 19 8 25 12 4 2 53 39 52
2011 IS-05 46 24 7 10 10 2 0 73 20 41
2011 IS-06 46 4 21 17 13 0 0 50 29 24

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 69 16 10 2 3 1 1 86 5 156
2019 IS-03 45 24 21 7 3 0 0 69 10 29
2019 IS-04 60 19 15 0 4 2 0 81 4 48
2019 IS-05 79 15 4 0 0 0 2 96 0 48
2018 IS 62 24 9 0 4 1 0 87 4 127
2018 IS-04 66 24 11 0 0 0 0 89 0 38
2018 IS-05 77 19 3 0 0 0 0 97 0 31
2017 IS 54 26 9 5 3 3 0 83 8 158
2017 IS-03 51 28 9 9 3 0 0 79 12 35
2017 IS-04 49 25 11 8 4 4 0 77 12 55
2017 IS-05 51 29 10 0 2 7 0 87 3 41
2017 IS-06 75 20 0 5 0 0 0 95 5 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 53 27 9 6 4 1 0 81 10 156
2019 IS-03 34 28 14 14 10 0 0 62 24 29
2019 IS-04 44 40 8 2 4 2 0 85 6 48
2019 IS-05 63 23 6 8 0 0 0 85 8 48
2018 IS 51 29 9 5 5 1 0 80 10 128
2018 IS-04 62 21 10 8 0 0 0 82 8 39
2018 IS-05 68 23 0 10 0 0 0 90 10 31
2017 IS 47 27 10 12 4 1 0 74 16 158
2017 IS-03 42 23 9 20 6 0 0 65 26 35
2017 IS-04 44 32 5 11 4 4 0 79 15 55
2017 IS-05 46 22 17 10 5 0 0 68 15 41
2017 IS-06 60 25 10 5 0 0 0 86 5 20
2014 IS 46 31 9 6 7 1 0 78 13 183
2014 IS-03 44 30 12 7 7 0 0 74 14 43
2014 IS-04 36 36 9 5 13 0 0 73 18 55
2014 IS-05 47 31 10 6 4 2 0 79 11 49
2014 IS-06 56 32 4 4 4 0 0 88 8 25

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 35 48 4 11 2 0 0 83 13 46
2019 IS-06 29 54 4 8 4 0 0 83 13 24
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 30 39 13 8 2 8 0 75 10 156
2019 IS-03 34 24 21 10 3 7 0 63 15 29
2019 IS-04 21 48 13 6 2 10 0 77 9 48
2019 IS-05 33 42 10 6 2 6 0 80 9 48
2018 IS 25 36 12 17 2 7 1 66 20 129
2018 IS-03 22 37 7 19 4 7 4 67 25 27
2018 IS-04 23 38 18 10 0 10 0 69 11 39
2018 IS-05 23 35 13 19 3 6 0 62 24 31
2017 IS 23 33 17 10 6 11 1 63 18 159
2017 IS-03 25 19 23 17 8 5 3 48 27 36
2017 IS-04 20 31 20 7 5 16 0 61 15 55
2017 IS-05 25 32 14 10 5 15 0 66 17 41
2017 IS-06 25 60 5 5 5 0 0 85 10 20
2014 IS 26 35 10 8 10 11 0 69 20 183
2014 IS-03 26 28 14 7 9 17 0 64 19 43
2014 IS-04 22 36 11 7 11 13 0 67 21 55
2014 IS-05 33 31 10 10 8 8 0 69 20 49
2014 IS-06 24 52 8 9 8 0 0 76 16 25
2011 IS 23 27 20 10 11 9 0 54 23 163
2011 IS-03 15 30 26 7 11 11 0 50 21 27
2011 IS-04 15 27 25 10 8 15 0 50 20 52
2011 IS-05 34 24 17 12 10 2 0 60 23 41
2011 IS-06 29 33 17 13 8 0 0 63 21 24

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 36 20 11 1 3 0 67 13 155
2019 IS-03 34 17 28 14 3 3 0 54 18 29
2019 IS-04 17 44 27 6 2 4 0 63 9 48
2019 IS-05 34 38 15 13 0 0 0 72 13 47
2018 IS 22 40 13 16 6 3 0 64 22 129
2018 IS-03 26 26 11 22 7 7 0 56 32 27
2018 IS-04 23 38 18 13 5 3 0 63 18 39
2018 IS-05 19 48 10 10 10 3 0 70 20 31
2017 IS 23 35 15 17 7 4 0 59 25 159
2017 IS-03 25 22 12 31 8 3 0 48 40 36
2017 IS-04 17 36 16 20 5 5 0 56 27 55
2017 IS-05 27 37 20 5 7 5 0 67 12 41
2017 IS-06 25 45 15 15 0 0 0 70 15 20
2014 IS 26 36 14 8 12 4 0 65 21 183
2014 IS-03 28 28 21 5 14 5 0 59 20 43
2014 IS-04 24 31 16 15 13 2 0 55 28 55
2014 IS-05 24 45 10 4 8 8 0 75 14 49
2014 IS-06 28 44 8 12 8 0 0 72 20 25
2011 IS 14 36 20 15 13 2 0 51 28 162
2011 IS-03 15 30 30 15 11 0 0 44 26 27
2011 IS-04 10 33 21 17 15 4 0 44 34 52
2011 IS-05 15 40 25 10 8 3 0 56 18 40
2011 IS-06 21 42 13 17 8 0 0 63 25 24
2008 IS 25 42 13 13 4 3 0 69 17 135
2008 IS-02 29 47 12 6 6 0 0 76 12 17
2008 IS-03 33 33 19 14 0 0 0 67 14 21
2008 IS-04 25 35 15 17 2 6 0 63 20 52
2008 IS-05 21 59 0 7 10 3 0 82 18 29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 19 34 23 16 2 7 0 57 19 153
2019 IS-03 21 25 29 11 4 11 0 52 16 28
2019 IS-04 15 36 26 13 2 9 0 56 16 47
2019 IS-05 19 34 21 21 2 2 0 54 24 47
2018 IS 16 31 16 24 6 6 0 50 33 128
2018 IS-03 22 15 19 26 7 11 0 42 38 27
2018 IS-04 13 29 21 24 5 8 0 46 31 38
2018 IS-05 10 35 13 29 10 3 0 47 40 31
2017 IS 14 34 19 22 6 5 0 50 30 159
2017 IS-03 19 28 17 25 8 3 0 48 34 36
2017 IS-04 9 29 29 20 5 7 0 41 27 55
2017 IS-05 15 39 10 22 7 7 0 58 31 41
2017 IS-06 20 45 20 15 0 0 0 65 15 20
2014 IS 20 32 19 14 9 6 0 55 25 183
2014 IS-03 14 30 26 12 12 7 0 47 25 43
2014 IS-04 18 33 20 15 9 5 0 54 25 55
2014 IS-05 20 33 16 18 6 6 0 56 26 49
2014 IS-06 28 32 12 16 8 4 0 62 25 25
2011 IS 7 32 19 25 9 9 0 43 37 164
2011 IS-03 11 22 30 19 7 11 0 38 29 27
2011 IS-04 4 23 19 31 10 13 0 31 47 52
2011 IS-05 7 51 10 22 5 5 0 62 28 41
2011 IS-06 13 38 17 29 4 0 0 50 33 24
2008 IS 13 37 16 22 5 6 0 54 29 135
2008 IS-02 12 47 18 18 6 0 0 59 24 17
2008 IS-03 24 33 14 10 0 19 0 71 12 21
2008 IS-04 10 29 19 33 2 8 0 42 38 52
2008 IS-05 17 45 14 14 10 0 0 62 24 29

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 18 30 21 21 6 4 1 50 29 154
2019 IS-03 21 21 21 21 10 3 3 44 33 29
2019 IS-04 15 35 20 20 7 4 0 52 27 46
2019 IS-05 19 25 19 25 8 4 0 46 35 48
2018 IS 12 34 16 25 8 5 0 48 34 129
2018 IS-03 22 7 26 26 7 11 0 33 38 27
2018 IS-04 8 41 15 26 5 5 0 51 32 39
2018 IS-05 6 39 19 26 10 0 0 45 35 31
2017 IS 14 34 20 21 7 4 0 50 29 159
2017 IS-03 17 30 23 17 8 5 0 50 26 36
2017 IS-04 9 38 27 15 5 5 0 50 21 55
2017 IS-05 19 29 12 30 7 2 0 50 37 41
2017 IS-06 20 35 15 30 0 0 0 55 30 20
2014 IS 20 37 15 16 10 3 0 58 26 183
2014 IS-03 21 23 26 19 9 2 0 45 28 43
2014 IS-04 22 36 15 15 11 2 0 59 26 55
2014 IS-05 12 49 10 14 8 6 0 65 24 49
2014 IS-06 20 40 8 24 8 0 0 60 32 25
2011 IS 12 28 15 32 12 1 0 40 44 164
2011 IS-03 19 22 33 15 11 0 0 41 26 27
2011 IS-04 12 27 13 33 12 4 0 40 46 52
2011 IS-05 10 32 15 41 2 0 0 41 44 41
2011 IS-06 8 29 4 42 17 0 0 38 58 24
2008 IS 19 38 13 23 5 3 0 58 29 135
2008 IS-02 24 41 0 29 6 0 0 65 35 17
2008 IS-03 24 43 19 10 0 5 0 70 10 21
2008 IS-04 15 40 10 21 8 6 0 59 31 52
2008 IS-05 17 38 10 28 7 0 0 55 34 29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 46 28 15 5 2 4 0 77 7 156
2019 IS-03 48 21 14 7 3 7 0 74 11 29
2019 IS-04 48 27 15 4 4 2 0 77 9 48
2019 IS-05 46 29 17 4 0 4 0 78 4 48
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 37 20 12 1 1 0 67 13 156
2019 IS-03 34 24 31 7 0 3 0 61 7 29
2019 IS-04 23 40 25 10 2 0 0 63 13 48
2019 IS-05 25 42 17 17 0 0 0 67 17 48
2018 IS 26 43 17 10 2 2 0 70 13 127
2018 IS-04 23 46 18 13 0 0 0 69 13 39
2018 IS-05 27 47 7 13 7 0 0 73 20 30
2017 IS 20 47 16 12 3 3 0 69 15 159
2017 IS-03 22 42 14 17 3 3 0 66 20 36
2017 IS-04 20 49 13 11 2 5 0 73 14 55
2017 IS-05 19 47 22 7 5 0 0 66 12 41
2017 IS-06 20 50 15 15 0 0 0 70 15 20
2014 IS 28 43 16 7 4 3 0 73 11 183
2014 IS-03 26 53 14 3 5 0 0 79 7 43
2014 IS-04 27 31 25 11 2 4 0 60 13 55
2014 IS-05 25 49 14 4 4 4 0 77 8 49
2014 IS-06 36 48 4 9 4 0 0 84 12 25
2011 IS 21 37 22 15 3 2 0 59 19 164
2011 IS-03 19 37 22 19 4 0 0 56 22 27
2011 IS-04 25 38 23 10 2 2 0 65 12 52
2011 IS-05 17 41 15 24 2 0 0 59 27 41
2011 IS-06 17 33 38 13 0 0 0 50 13 24

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 16 32 28 15 3 5 1 51 19 155
2019 IS-03 17 24 31 17 3 3 3 44 22 29
2019 IS-04 13 38 25 15 2 6 2 55 18 48
2019 IS-05 19 23 33 17 2 6 0 44 20 48

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 29 34 15 12 5 3 3 67 18 156
2019 IS-03 17 24 28 7 7 7 10 50 17 29
2019 IS-04 23 38 15 8 13 2 2 63 22 48
2019 IS-05 27 38 15 17 0 2 2 67 17 48
2018 IS 29 37 12 9 7 2 4 70 18 127
2018 IS-04 26 33 18 13 8 0 3 61 21 39
2018 IS-05 33 47 7 3 3 0 7 86 7 30
2017 IS 30 45 8 8 4 4 1 79 13 159
2017 IS-03 28 39 5 17 8 3 0 69 26 36
2017 IS-04 33 45 7 5 2 4 4 84 8 55
2017 IS-05 24 43 15 7 5 5 0 71 13 41
2017 IS-06 40 50 0 5 0 5 0 95 5 20
2014 IS 31 37 11 13 5 2 1 70 19 183
2014 IS-03 26 33 12 19 9 2 0 60 28 43
2014 IS-04 25 42 9 13 5 2 4 71 19 55
2014 IS-05 31 39 16 10 2 2 0 71 13 49
2014 IS-06 56 20 8 12 4 0 0 76 16 25
2011 IS 31 29 10 14 10 5 2 64 25 164
2011 IS-03 26 30 11 15 11 7 0 60 28 27
2011 IS-04 31 29 12 15 6 8 0 65 23 52
2011 IS-05 37 22 10 12 12 5 2 63 26 41
2011 IS-06 38 42 13 8 0 0 0 79 8 24
2008 IS 34 38 8 7 7 6 0 76 15 135
2008 IS-02 12 53 12 6 0 18 0 79 7 17
2008 IS-03 43 29 0 19 5 5 0 75 25 21
2008 IS-04 33 40 8 8 10 2 0 75 18 52
2008 IS-05 41 28 10 3 10 7 0 74 15 29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 25 41 22 7 2 3 0 68 9 156
2019 IS-03 28 34 28 3 3 3 0 64 7 29
2019 IS-04 19 44 27 4 4 2 0 64 9 48
2019 IS-05 25 44 23 8 0 0 0 69 8 48
2018 IS 26 40 21 6 4 2 0 68 10 126
2018 IS-04 26 41 26 5 3 0 0 67 8 39
2018 IS-05 27 43 13 13 3 0 0 70 17 30
2018 IS-06 27 46 19 4 4 0 0 73 8 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 13 17 20 18 13 15 4 37 39 156
2019 IS-03 10 10 31 0 21 17 10 29 29 29
2019 IS-04 8 15 25 23 13 17 0 28 43 48
2019 IS-05 19 13 15 17 15 17 6 41 41 48
2018 IS 8 23 23 21 12 11 2 35 38 126
2018 IS-04 8 21 15 31 15 10 0 31 51 39
2018 IS-05 10 27 20 17 17 10 0 41 37 30
2017 IS 7 25 19 20 15 11 3 38 41 159
2017 IS-03 8 25 16 28 12 8 3 37 44 36
2017 IS-04 5 29 20 16 18 5 5 39 38 55
2017 IS-05 7 15 19 15 20 24 0 29 46 41
2017 IS-06 10 35 20 20 5 5 5 50 28 20
2014 IS 11 16 19 17 24 10 2 31 47 183
2014 IS-03 9 19 21 19 21 12 0 31 45 43
2014 IS-04 5 11 20 16 31 15 2 20 57 55
2014 IS-05 8 20 14 20 27 10 0 32 52 49
2014 IS-06 24 24 28 8 8 0 8 52 17 25
2011 IS 13 12 16 16 27 13 2 29 51 164
2011 IS-03 15 15 11 15 26 19 0 36 50 27
2011 IS-04 4 15 21 19 25 15 0 23 52 52
2011 IS-05 15 10 15 17 32 10 2 28 56 41
2011 IS-06 17 17 29 13 17 0 8 36 32 24

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 21 35 16 15 11 2 0 57 26 155
2019 IS-03 28 31 17 7 14 3 0 61 21 29
2019 IS-04 9 34 26 17 13 2 0 43 30 47
2019 IS-05 27 33 10 21 6 2 0 62 28 48
2018 IS 20 39 14 15 7 4 1 62 23 127
2018 IS-04 18 36 13 23 8 3 0 55 32 39
2018 IS-05 23 37 10 20 7 3 0 62 28 30
2017 IS 24 36 14 16 5 5 1 63 22 158
2017 IS-03 25 29 14 17 8 3 3 58 27 35
2017 IS-04 22 40 14 16 5 2 0 63 22 55
2017 IS-05 22 32 12 19 2 12 0 61 25 41
2017 IS-06 35 40 15 10 0 0 0 75 10 20
2014 IS 23 28 12 23 13 2 0 52 36 182
2014 IS-03 26 28 14 15 12 5 0 57 28 42
2014 IS-04 13 31 16 33 7 0 0 44 40 55
2014 IS-05 31 18 8 18 23 2 0 50 42 49
2014 IS-06 20 44 8 20 4 4 0 66 25 25
2011 IS 15 34 19 18 13 1 0 49 31 164
2011 IS-03 7 48 15 19 11 0 0 56 30 27
2011 IS-04 12 33 21 21 12 2 0 45 33 52
2011 IS-05 22 27 17 20 15 0 0 49 34 41
2011 IS-06 21 42 17 17 4 0 0 63 21 24
2008 IS 24 41 11 15 7 3 0 66 22 135
2008 IS-02 18 47 6 18 12 0 0 65 29 17
2008 IS-03 29 24 24 10 5 10 0 58 16 21
2008 IS-04 21 44 12 13 8 2 0 67 22 52
2008 IS-05 28 41 0 21 7 3 0 71 29 29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 21 29 19 12 19 1 1 50 31 156
2019 IS-03 17 31 21 0 24 3 3 52 26 29
2019 IS-04 15 19 23 23 21 0 0 33 44 48
2019 IS-05 27 29 17 8 17 2 0 57 26 48
2018 IS 15 34 14 16 18 3 0 50 35 127
2018 IS-04 18 28 15 8 31 0 0 46 38 39
2018 IS-05 17 33 10 27 13 0 0 50 40 30
2017 IS 21 32 7 19 16 4 1 56 37 159
2017 IS-03 17 25 11 26 16 3 3 44 45 36
2017 IS-04 22 27 7 20 22 2 0 50 42 55
2017 IS-05 15 41 5 17 12 7 2 62 32 41
2017 IS-06 40 35 5 10 10 0 0 75 20 20
2014 IS 18 25 9 22 23 2 2 44 46 182
2014 IS-03 14 21 9 24 26 5 0 37 53 42
2014 IS-04 9 18 18 20 29 2 4 29 52 55
2014 IS-05 22 33 6 16 21 0 2 56 38 49
2014 IS-06 24 44 0 24 8 0 0 68 32 25
2011 IS 12 26 17 17 27 0 1 39 44 164
2011 IS-03 7 22 15 22 33 0 0 30 56 27
2011 IS-04 10 21 25 17 27 0 0 31 44 52
2011 IS-05 17 34 17 10 22 0 0 51 32 41
2011 IS-06 25 33 8 17 13 0 4 61 30 24
2008 IS 21 32 13 17 13 4 0 55 31 135
2008 IS-02 18 29 18 24 12 0 0 47 35 17
2008 IS-03 19 29 5 24 19 5 0 50 45 21
2008 IS-04 21 33 12 13 13 8 0 58 29 52
2008 IS-05 24 34 17 14 10 0 0 59 24 29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 40 29 15 6 5 1 3 72 12 156
2019 IS-03 59 34 0 0 3 3 0 96 4 29
2019 IS-04 38 29 17 6 4 0 6 71 11 48
2019 IS-05 40 21 25 4 8 0 2 62 13 48

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 10 10 9 17 1 11 59 29 155
2019 IS-03 48 7 10 7 10 3 14 67 21 29
2019 IS-04 29 15 15 13 21 0 8 48 36 48
2019 IS-05 43 2 11 9 26 0 11 50 38 47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 45 25 14 5 6 3 3 73 12 155
2019 IS-03 45 24 10 7 7 3 3 74 15 29
2019 IS-04 32 28 21 6 9 4 0 62 16 47
2019 IS-05 50 23 17 0 4 2 4 78 4 48

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 42 22 12 5 10 4 4 70 16 153
2019 IS-03 46 25 11 0 11 4 4 77 12 28
2019 IS-04 32 21 19 9 15 4 0 56 24 47
2019 IS-05 47 19 13 2 6 4 9 76 10 47

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 59 12 4 5 8 3 9 81 15 153
2019 IS-03 59 15 7 4 4 4 7 83 8 27
2019 IS-04 51 17 4 9 13 4 2 73 23 47
2019 IS-05 65 10 2 2 8 2 10 86 12 48

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 75 8 5 1 2 3 5 91 4 155
2019 IS-03 66 7 14 3 0 7 3 81 4 29
2019 IS-04 66 15 4 2 4 6 2 88 7 47
2019 IS-05 85 2 2 0 2 0 8 95 2 48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 81 6 1 1 3 4 3 94 5 156
2019 IS-03 76 3 0 0 7 10 3 92 8 29
2019 IS-04 73 10 2 2 6 4 2 89 9 48
2019 IS-05 90 4 2 0 0 4 0 98 0 48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 79 4 1 1 2 3 10 96 3 155
2019 IS-03 66 3 0 0 3 7 21 95 5 29
2019 IS-04 75 4 4 2 4 4 6 88 7 48
2019 IS-05 91 0 0 0 0 2 6 100 0 47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 IS 24 35 23 12 2 4 0 62 14 156
2019 IS-03 21 24 28 21 3 3 0 46 25 29
2019 IS-04 15 42 27 8 2 6 0 60 11 48
2019 IS-05 29 31 21 10 2 6 0 64 13 48
2018 IS 17 39 21 10 8 4 0 59 19 127
2018 IS-04 18 28 26 13 8 8 0 50 22 39
2018 IS-05 17 47 17 13 7 0 0 63 20 30
2017 IS 20 41 19 12 6 2 0 62 19 158
2017 IS-03 19 33 30 12 5 0 0 52 17 36
2017 IS-04 15 43 17 17 7 2 0 59 24 54
2017 IS-05 20 43