2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	27	49	5	16	3	76	19	156
2019	IS-03	38	34	7	17	3	72	21	29
2019	IS-04	25	56	4	15	0	81	15	48
2019	IS-05	27	44	4	23	2	71	25	48
2017	IS	24	52	3	15	6	77	20	159
2017	IS-03	30	39	0	23	9	69	31	36
2017	IS-04	26	51	4	14	5	77	20	55
2017	IS-05	24	61	2	10	2	85	12	41
2017	IS-06	20	55	10	10	5	75	15	20
2014	IS	25	50	7	14	4	75	18	183
2014	IS-03	28	51	5	14	2	79	16	43
2014	IS-04	22	45	11	15	7	67	22	55
2014	IS-05	22	53	4	16	4	76	20	49
2014	IS-06	16	68	8	8	0	84	8	25
2011	IS	33	46	4	13	4	79	17	162
2011	IS-03	37	37	0	19	7	74	26	27
2011	IS-04	25	55	6	10	4	80	14	51
2011	IS-05	30	58	3	8	3	88	10	40
2011	IS-06	38	29	4	29	0	67	29	24
2008	IS	47	40	2	9	1	87	10	135
2008	IS-02	53	47	0	0	0	100	0	17
2008	IS-03	48	48	0	5	0	95	5	21
2008	IS-04	48	40	2	8	2	88	10	52
2008	IS-05	55	24	7	10	3	79	14	29

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	68	14	2	10	6	0	81	17	155
2019	IS-03	79	3	0	7	10	0	83	17	29
2019	IS-04	77	9	2	4	9	0	85	13	47
2019	IS-05	67	17	2	13	2	0	83	15	48
2017	IS	67	16	5	7	4	0	84	11	159
2017	IS-03	61	22	8	5	3	0	84	8	36
2017	IS-04	73	7	5	7	7	0	80	14	55
2017	IS-05	66	17	5	10	2	0	83	12	41
2017	IS-06	70	25	0	5	0	0	95	5	20
2014	IS	67	16	2	10	4	1	83	14	183
2014	IS-03	58	19	2	16	5	0	77	21	43
2014	IS-04	64	13	5	9	7	2	78	17	55
2014	IS-05	69	16	0	12	2	0	86	14	49
2014	IS-06	80	20	0	0	0	0	100	0	25
2011	IS	70	13	4	9	2	1	84	12	162
2011	IS-03	56	15	11	15	4	0	70	19	27
2011	IS-04	65	14	2	14	4	2	80	18	51
2011	IS-05	73	15	8	3	3	0	88	5	40
2011	IS-06	83	8	0	8	0	0	92	8	24
2008	IS	64	18	3	7	7	0	82	15	135
2008	IS-02	76	12	0	6	6	0	88	12	17
2008	IS-03	52	14	5	14	14	0	67	29	21
2008	IS-04	56	21	2	12	10	0	77	21	52
2008	IS-05	76	14	7	0	3	0	90	3	29

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	36	6	13	4	78	17	156
2019	IS-03	45	38	10	0	7	83	7	29
2019	IS-04	44	38	4	15	0	81	15	48
2019	IS-05	35	38	6	13	8	73	21	48
2017	IS	42	37	6	9	6	79	14	159
2017	IS-03	53	31	5	8	3	84	11	36
2017	IS-04	39	40	4	11	7	78	18	55
2017	IS-05	37	36	10	12	5	73	17	41
2017	IS-06	40	40	10	0	10	80	10	20
2014	IS	38	30	9	14	9	68	23	183
2014	IS-03	35	32	14	14	5	67	19	43
2014	IS-04	36	25	11	18	9	62	27	55
2014	IS-05	41	29	2	18	10	69	29	49
2014	IS-06	36	36	12	4	12	72	16	25
2011	IS	47	34	7	5	7	81	12	164
2011	IS-03	52	37	4	0	7	89	7	27
2011	IS-04	37	46	6	8	4	83	12	52
2011	IS-05	51	29	5	10	5	80	15	41
2011	IS-06	54	21	17	0	8	75	8	24

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	45	13	10	5	1	0	71	16	154
2019	IS-03	34	52	10	3	0	0	0	86	3	29
2019	IS-04	11	55	17	13	4	0	0	66	17	47
2019	IS-05	30	38	11	11	6	4	0	71	18	47
2018	IS	23	46	12	15	3	0	1	70	18	129
2018	IS-03	33	30	7	19	7	0	4	65	27	27
2018	IS-04	18	49	13	21	0	0	0	67	21	39
2018	IS-05	16	42	23	16	3	0	0	58	19	31
2017	IS	26	39	11	16	7	0	1	66	23	158
2017	IS-03	33	37	11	17	3	0	0	69	20	36
2017	IS-04	22	38	16	15	9	0	0	60	24	55
2017	IS-05	22	48	3	13	12	0	3	72	25	40
2017	IS-06	30	40	10	20	0	0	0	70	20	20
2014	IS	23	40	12	19	6	1	0	64	24	183
2014	IS-03	21	44	14	16	5	0	0	65	21	43
2014	IS-04	16	44	9	26	5	0	0	60	31	55
2014	IS-05	24	33	14	18	8	2	0	58	27	49
2014	IS-06	24	52	16	8	0	0	0	76	8	25
2011	IS	24	34	15	16	10	0	1	58	26	164
2011	IS-03	11	37	22	15	11	0	4	50	27	27
2011	IS-04	25	31	12	23	10	0	0	56	33	52
2011	IS-05	27	37	7	17	12	0	0	63	29	41
2011	IS-06	38	29	29	4	0	0	0	67	4	24
2008	IS	29	45	10	10	2	1	1	76	13	134
2008	IS-02	41	29	0	12	12	0	6	75	25	17
2008	IS-03	38	33	10	14	0	5	0	75	15	21
2008	IS-04	22	55	12	8	2	2	0	78	10	51
2008	IS-05	31	45	10	10	0	0	3	79	11	29

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	36	7	8	1	1	84	9	155
2019	IS-03	48	34	7	10	0	0	83	10	29
2019	IS-04	40	46	2	10	0	2	87	11	48
2019	IS-05	50	29	13	6	2	0	79	8	48
2017	IS	50	32	8	7	3	0	82	10	158
2017	IS-03	33	42	14	9	3	0	75	11	36
2017	IS-04	58	28	2	9	4	0	85	13	54
2017	IS-05	53	27	10	5	5	0	80	10	41
2017	IS-06	60	35	0	5	0	0	95	5	20
2014	IS	41	38	10	9	2	0	80	10	183
2014	IS-03	42	33	19	5	2	0	74	7	43
2014	IS-04	33	38	9	18	2	0	71	20	55
2014	IS-05	47	39	8	4	2	0	86	6	49
2014	IS-06	44	52	4	0	0	0	96	0	25

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	32	6	5	4	1	0	84	10	156
2019	IS-03	59	31	7	0	3	0	0	90	3	29
2019	IS-04	44	40	8	6	2	0	0	83	8	48
2019	IS-05	50	33	8	4	4	0	0	83	8	48
2018	IS	45	37	7	7	4	0	0	82	11	129
2018	IS-03	41	41	4	15	0	0	0	81	15	27
2018	IS-04	49	44	3	5	0	0	0	92	5	39
2018	IS-05	45	32	6	6	10	0	0	77	16	31
2017	IS	40	37	4	13	4	1	0	78	18	158
2017	IS-03	36	42	8	11	0	3	0	80	12	36
2017	IS-04	43	41	6	7	4	0	0	83	11	54
2017	IS-05	41	34	2	15	7	0	0	75	22	41
2017	IS-06	30	35	0	30	5	0	0	65	35	20
2014	IS	38	34	10	8	9	0	1	72	17	183
2014	IS-03	47	35	5	7	7	0	0	81	14	43
2014	IS-04	33	36	9	7	13	0	2	70	21	55
2014	IS-05	37	29	16	8	10	0	0	65	18	49
2014	IS-06	24	48	16	12	0	0	0	72	12	25
2011	IS	42	32	9	9	8	1	0	75	17	164
2011	IS-03	48	30	7	4	11	0	0	78	15	27
2011	IS-04	40	33	10	12	6	0	0	73	17	52
2011	IS-05	44	44	5	2	5	0	0	88	7	41
2011	IS-06	29	25	17	21	8	0	0	54	29	24

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	35	13	8	4	1	0	75	12	156
2019	IS-03	34	34	17	0	14	0	0	69	14	29
2019	IS-04	42	33	17	6	2	0	0	75	8	48
2019	IS-05	35	35	17	10	2	0	0	71	13	48
2018	IS	28	44	9	10	8	0	1	72	18	127
2018	IS-04	21	46	10	10	13	0	0	67	23	39
2018	IS-05	30	43	10	7	10	0	0	73	17	30
2017	IS	26	50	10	10	3	1	0	76	14	158
2017	IS-03	25	53	8	12	0	3	0	80	12	36
2017	IS-04	23	49	13	13	2	0	0	73	14	55
2017	IS-05	25	55	12	5	3	0	0	80	8	40
2017	IS-06	50	35	0	10	5	0	0	85	15	20
2014	IS	27	45	10	11	6	0	0	72	17	183
2014	IS-03	21	51	19	5	5	0	0	72	9	43
2014	IS-04	22	35	11	18	15	0	0	56	33	55
2014	IS-05	31	49	6	14	0	0	0	79	14	49
2014	IS-06	36	52	4	4	4	0	0	88	8	25
2011	IS	28	42	12	14	4	0	0	70	18	163
2011	IS-03	22	44	19	15	0	0	0	67	15	27
2011	IS-04	27	41	8	18	6	0	0	69	24	51
2011	IS-05	32	44	12	12	0	0	0	76	12	41
2011	IS-06	42	29	8	13	8	0	0	71	21	24
2008	IS	36	34	12	12	6	0	0	70	18	134
2008	IS-02	29	29	6	18	18	0	0	59	35	17
2008	IS-03	48	29	10	10	5	0	0	76	14	21
2008	IS-04	33	33	17	12	6	0	0	65	17	52
2008	IS-05	32	43	7	14	4	0	0	75	18	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	30	12	12	6	0	69	19	156
2019	IS-03	31	31	14	17	7	0	62	24	29
2019	IS-04	35	38	13	10	4	0	73	15	48
2019	IS-05	44	23	13	15	6	0	67	21	48
2018	IS	30	40	15	8	7	0	71	15	129
2018	IS-03	30	26	22	11	11	0	56	22	27
2018	IS-04	31	38	21	10	0	0	69	10	39
2018	IS-05	39	45	3	0	13	0	84	13	31
2017	IS	28	36	15	14	8	0	64	21	158
2017	IS-03	22	41	11	9	16	0	63	26	36
2017	IS-04	31	29	20	13	7	0	60	20	55
2017	IS-05	28	42	13	13	5	0	70	18	40
2017	IS-06	40	35	10	15	0	0	75	15	20
2014	IS	32	30	13	15	9	1	63	24	182
2014	IS-03	26	40	21	7	7	0	65	14	43
2014	IS-04	33	18	13	20	16	0	51	36	55
2014	IS-05	33	33	8	17	6	2	68	24	48
2014	IS-06	40	33	12	16	0	0	72	16	25
2011	IS	24	38	15	15	7	1	62	23	164
2011	IS-03	26	37	19	7	11	0	63	19	27
2011	IS-04	21	33	13	27	6	0	54	33	52
2011	IS-05	17	56	15	10	2	0	73	12	41
2011	IS-06	29	33	17	17	4	0	63	21	24

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	42	14	7	5	0	74	12	156
2019	IS-03	31	34	24	3	7	0	66	10	29
2019	IS-04	29	48	15	6	2	0	77	8	48
2019	IS-05	33	40	13	10	4	0	73	15	48
2018	IS	26	41	10	19	3	1	68	22	129
2018	IS-03	30	22	11	26	7	4	54	35	27
2018	IS-04	26	41	13	21	0	0	67	21	39
2018	IS-05	19	48	6	23	3	0	68	26	31
2017	IS	23	46	8	19	3	0	69	22	158
2017	IS-03	30	36	3	26	5	0	66	31	36
2017	IS-04	18	42	13	24	4	0	60	27	55
2017	IS-05	20	57	10	10	3	0	77	13	40
2017	IS-06	40	45	5	10	0	0	85	10	20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	35	12	5	3	0	81	8	155
2019	IS-03	38	34	21	7	0	0	72	7	29
2019	IS-04	42	38	15	4	2	0	79	6	48
2019	IS-05	51	38	4	4	2	0	89	6	47
2018	IS	38	48	7	5	2	1	87	6	128
2018	IS-03	22	56	15	4	0	4	81	4	27
2018	IS-04	36	46	8	8	3	0	82	10	39
2018	IS-05	39	52	3	6	0	0	90	6	31
2017	IS	36	43	10	8	3	0	79	11	157
2017	IS-03	36	36	14	12	3	0	72	15	36
2017	IS-04	31	45	11	11	2	0	77	13	55
2017	IS-05	32	55	8	3	3	0	87	5	40
2017	IS-06	58	31	5	5	0	0	89	5	19
2014	IS	41	42	10	5	2	1	83	7	183
2014	IS-03	32	51	9	2	5	0	84	7	43
2014	IS-04	34	38	15	9	4	0	73	13	55
2014	IS-05	47	45	6	0	0	2	94	0	49
2014	IS-06	48	40	4	8	0	0	88	8	25
2011	IS	41	36	10	10	2	0	77	13	164
2011	IS-03	41	37	7	11	4	0	78	15	27
2011	IS-04	33	42	6	17	2	0	75	19	52
2011	IS-05	46	34	15	5	0	0	80	5	41
2011	IS-06	50	29	4	13	4	0	79	17	24
2008	IS	42	39	10	4	4	1	81	8	135
2008	IS-02	41	35	18	6	0	0	76	6	17
2008	IS-03	48	29	5	10	10	0	76	19	21
2008	IS-04	42	38	10	2	6	2	82	8	52
2008	IS-05	38	48	7	3	3	0	86	7	29

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	30	12	12	7	69	19	156
2019	IS-03	41	21	17	7	14	62	21	29
2019	IS-04	33	40	10	13	4	73	17	48
2019	IS-05	42	21	15	17	6	63	23	48
2018	IS	29	40	12	15	5	69	19	129
2018	IS-03	30	37	7	22	4	67	26	27
2018	IS-04	26	46	13	10	5	72	15	39
2018	IS-05	35	32	6	23	3	68	26	31
2017	IS	27	43	8	14	8	70	21	156
2017	IS-03	20	43	6	21	11	62	32	35
2017	IS-04	27	44	5	18	5	71	23	55
2017	IS-05	27	47	10	8	8	75	15	40
2017	IS-06	45	30	15	5	5	75	10	20

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	32	8	6	3	0	0	83	10	156
2019	IS-03	52	31	7	3	7	0	0	83	10	29
2019	IS-04	50	40	4	4	2	0	0	90	6	48
2019	IS-05	54	21	15	8	2	0	0	75	10	48
2018	IS	39	43	6	8	3	0	1	83	11	128
2018	IS-04	26	54	10	8	3	0	0	79	10	39
2018	IS-05	45	35	0	13	6	0	0	81	19	31
2017	IS	42	36	15	6	1	0	0	78	7	158
2017	IS-03	38	42	8	12	0	0	0	80	12	36
2017	IS-04	42	36	20	2	0	0	0	78	2	55
2017	IS-05	37	39	17	4	3	0	0	76	7	41
2017	IS-06	65	25	10	0	0	0	0	90	0	20
2014	IS	56	30	8	4	2	1	0	87	6	182
2014	IS-03	61	32	2	0	5	0	0	93	5	43
2014	IS-04	51	27	15	7	0	0	0	78	7	55
2014	IS-05	60	25	8	2	2	2	0	87	4	48
2014	IS-06	48	40	4	8	0	0	0	88	8	25
2011	IS	46	40	12	2	1	0	0	85	3	164
2011	IS-03	37	52	11	0	0	0	0	89	0	27
2011	IS-04	42	42	13	0	2	0	0	85	2	52
2011	IS-05	54	32	12	2	0	0	0	85	2	41
2011	IS-06	58	29	13	0	0	0	0	88	0	24

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	38	7	18	7	1	0	68	24	153
2019	IS-03	28	31	17	21	3	0	0	59	24	29
2019	IS-04	24	49	9	9	9	0	0	73	18	45
2019	IS-05	29	33	2	27	6	2	0	64	34	48
2018	IS	25	36	11	20	7	0	1	62	27	129
2018	IS-03	19	33	11	33	0	0	4	54	35	27
2018	IS-04	26	33	18	13	10	0	0	59	23	39
2018	IS-05	26	39	6	19	10	0	0	65	29	31
2017	IS	26	39	11	17	7	0	0	65	23	159
2017	IS-03	22	42	8	23	5	0	0	63	28	36
2017	IS-04	26	40	11	18	5	0	0	66	23	55
2017	IS-05	27	34	15	15	9	0	0	61	24	41
2017	IS-06	45	40	9	5	0	0	0	86	5	20
2014	IS	20	43	8	19	10	0	0	63	29	183
2014	IS-03	19	49	12	14	7	0	0	68	21	43
2014	IS-04	18	36	11	20	15	0	0	54	35	55
2014	IS-05	22	39	6	24	8	0	0	61	33	49
2014	IS-06	20	52	0	24	4	0	0	72	28	25
2011	IS	30	37	9	20	5	0	0	66	25	164
2011	IS-03	22	44	7	22	4	0	0	67	26	27
2011	IS-04	23	40	8	23	6	0	0	63	29	52
2011	IS-05	37	34	5	20	5	0	0	71	24	41
2011	IS-06	38	29	17	13	4	0	0	67	17	24

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	36	13	9	6	0	71	15	156
2019	IS-03	34	28	28	3	7	0	62	10	29
2019	IS-04	31	50	10	4	4	0	81	8	48
2019	IS-05	31	33	13	19	4	0	65	23	48
2018	IS	34	28	16	13	9	0	62	22	128
2018	IS-03	19	30	22	19	11	0	48	30	27
2018	IS-04	31	26	26	10	8	0	56	18	39
2018	IS-05	43	40	0	7	10	0	83	17	30
2017	IS	30	34	14	14	7	1	65	21	159
2017	IS-03	30	30	17	14	5	3	62	20	36
2017	IS-04	29	31	16	15	9	0	60	24	55
2017	IS-05	29	37	12	17	5	0	66	22	41
2017	IS-06	45	45	5	5	0	0	90	5	20
2014	IS	32	33	14	13	8	1	66	20	183
2014	IS-03	28	42	23	5	2	0	70	7	43
2014	IS-04	25	33	13	18	11	0	58	29	55
2014	IS-05	35	31	12	12	8	2	67	21	49
2014	IS-06	37	36	8	8	12	0	72	20	25

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	36	10	10	5	0	0	75	16	154
2019	IS-03	38	34	10	7	10	0	0	72	17	29
2019	IS-04	38	36	13	11	2	0	0	74	13	47
2019	IS-05	38	38	9	13	2	0	0	77	15	47
2018	IS	31	36	12	14	7	0	0	67	21	129
2018	IS-03	26	26	11	26	11	0	0	52	37	27
2018	IS-04	28	38	15	13	5	0	0	67	18	39
2018	IS-05	35	35	6	13	10	0	0	71	23	31
2017	IS	26	41	13	13	6	0	1	68	19	159
2017	IS-03	33	28	11	20	8	0	0	61	28	36
2017	IS-04	22	47	9	16	4	0	2	71	20	55
2017	IS-05	19	46	20	5	10	0	0	65	15	41
2017	IS-06	45	35	10	9	0	0	0	80	9	20
2014	IS	34	35	12	11	8	1	0	69	19	183
2014	IS-03	35	40	7	14	5	0	0	74	19	43
2014	IS-04	27	31	22	11	9	0	0	58	20	55
2014	IS-05	33	37	6	10	12	2	0	71	23	49
2014	IS-06	36	40	12	12	0	0	0	76	12	25
2011	IS	41	40	9	6	4	0	0	82	10	164
2011	IS-03	41	37	15	0	7	0	0	78	7	27
2011	IS-04	35	50	8	4	4	0	0	85	8	52
2011	IS-05	41	37	10	12	0	0	0	78	12	41
2011	IS-06	50	33	4	8	4	0	0	83	13	24

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	42	9	7	3	1	0	81	10	156
2019	IS-03	34	38	7	14	3	3	0	75	18	29
2019	IS-04	40	44	8	6	2	0	0	83	8	48
2019	IS-05	38	44	13	4	2	0	0	81	6	48
2018	IS	36	40	9	12	2	0	1	77	14	129
2018	IS-03	30	41	11	11	4	0	4	73	15	27
2018	IS-04	26	44	10	21	0	0	0	69	21	39
2018	IS-05	48	29	10	10	3	0	0	77	13	31
2017	IS	28	47	12	9	3	1	0	76	12	158
2017	IS-03	28	45	9	15	0	3	0	76	15	35
2017	IS-04	22	58	11	5	4	0	0	80	9	55
2017	IS-05	27	52	12	5	5	0	0	78	10	41
2017	IS-06	55	20	20	5	0	0	0	75	5	20
2014	IS	37	38	10	10	4	0	0	75	14	183
2014	IS-03	35	47	7	7	5	0	0	81	12	43
2014	IS-04	34	31	15	16	4	0	0	66	20	55
2014	IS-05	37	41	10	10	2	0	0	77	12	49
2014	IS-06	36	48	8	4	4	0	0	84	8	25
2011	IS	33	48	7	9	3	0	0	80	12	164
2011	IS-03	26	44	15	15	0	0	0	70	15	27
2011	IS-04	35	50	4	10	2	0	0	85	12	52
2011	IS-05	34	54	5	5	2	0	0	88	7	41
2011	IS-06	38	38	8	8	8	0	0	75	17	24
2008	IS	41	39	6	10	3	0	0	81	13	135
2008	IS-02	35	29	0	35	0	0	0	65	35	17
2008	IS-03	48	33	5	5	10	0	0	81	14	21
2008	IS-04	35	44	10	8	4	0	0	79	12	52
2008	IS-05	48	38	7	7	0	0	0	86	7	29

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	38	17	6	2	0	0	74	8	156
2019	IS-03	52	28	17	3	0	0	0	79	3	29
2019	IS-04	35	44	15	4	2	0	0	79	6	48
2019	IS-05	35	40	17	6	2	0	0	75	8	48
2018	IS	33	34	20	9	5	0	0	66	13	128
2018	IS-04	38	41	18	3	0	0	0	79	3	39
2018	IS-05	29	26	26	6	13	0	0	55	19	31
2017	IS	26	44	16	9	4	0	1	71	13	159
2017	IS-03	31	50	8	6	3	0	3	83	9	36
2017	IS-04	35	51	13	2	0	0	0	86	2	55
2017	IS-05	17	44	17	15	7	0	0	61	22	41
2017	IS-06	0	25	40	25	10	0	0	25	35	20
2014	IS	27	39	23	7	3	1	1	66	10	183
2014	IS-03	40	46	14	0	0	0	0	86	0	43
2014	IS-04	27	44	20	5	4	0	0	71	9	55
2014	IS-05	22	41	22	8	4	2	0	65	12	49
2014	IS-06	4	20	48	20	4	0	4	25	25	25
2011	IS	30	35	20	10	5	0	0	65	16	164
2011	IS-03	44	11	30	7	7	0	0	56	15	27
2011	IS-04	29	48	15	4	4	0	0	77	8	52
2011	IS-05	24	37	24	12	2	0	0	61	15	41
2011	IS-06	13	33	17	21	17	0	0	46	38	24
2008	IS	27	39	17	12	5	0	0	66	17	135
2008	IS-02	47	41	12	0	0	0	0	88	0	17
2008	IS-03	33	38	19	5	5	0	0	71	10	21
2008	IS-04	31	48	10	10	2	0	0	79	12	52
2008	IS-05	7	31	31	21	10	0	0	38	31	29

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	23	44	15	8	0	2	24	31	154
2019	IS-03	7	24	31	24	10	0	3	36	32	29
2019	IS-04	6	29	42	13	8	0	2	21	36	48
2019	IS-05	9	15	57	9	9	0	2	17	24	47
2018	IS	14	32	34	16	4	0	0	20	46	129
2018	IS-03	7	52	26	11	4	0	0	15	59	27
2018	IS-04	10	28	41	18	3	0	0	21	38	39
2018	IS-05	23	23	32	16	6	0	0	23	45	31
2017	IS	12	31	38	12	6	1	0	18	44	157
2017	IS-03	14	37	26	8	14	0	0	23	52	35
2017	IS-04	9	26	47	13	4	2	0	17	36	54
2017	IS-05	10	31	44	10	5	0	0	15	41	41
2017	IS-06	25	30	35	10	0	0	0	10	55	20
2014	IS	10	30	43	9	5	1	2	15	41	182
2014	IS-03	9	23	49	14	5	0	0	19	32	43
2014	IS-04	9	40	38	9	4	0	0	13	49	55
2014	IS-05	10	31	47	6	2	2	2	8	42	49
2014	IS-06	12	28	32	12	8	0	8	22	44	25
2011	IS	17	26	39	13	2	1	1	16	44	163
2011	IS-03	15	30	33	15	4	0	4	19	46	27
2011	IS-04	12	25	45	14	2	2	0	16	38	51
2011	IS-05	22	29	41	5	2	0	0	7	51	41
2011	IS-06	17	38	33	13	0	0	0	13	54	24
2008	IS	10	29	41	13	4	1	1	18	40	134
2008	IS-02	0	18	53	18	6	0	6	25	19	17
2008	IS-03	19	19	38	19	5	0	0	24	38	21
2008	IS-04	10	35	41	8	4	0	2	12	46	51
2008	IS-05	14	28	45	14	0	0	0	14	41	29

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	5	12	25	35	20	3	2	57	17	155
2019	IS-03	7	17	17	28	21	7	3	54	27	29
2019	IS-04	4	13	23	33	23	2	2	59	17	48
2019	IS-05	4	15	25	38	17	0	2	55	19	48
2018	IS	6	20	27	34	9	2	1	44	27	128
2018	IS-04	10	21	21	38	8	0	3	47	32	39
2018	IS-05	0	23	26	39	13	0	0	52	23	31
2017	IS	14	25	29	21	8	3	1	29	40	159
2017	IS-03	11	23	33	11	19	0	3	31	35	36
2017	IS-04	16	25	27	22	7	2	0	30	42	55
2017	IS-05	12	26	27	25	2	7	0	29	42	41
2017	IS-06	15	30	35	20	0	0	0	20	45	20
2014	IS	6	19	33	26	11	2	3	39	26	182
2014	IS-03	7	19	28	28	14	2	2	44	27	43
2014	IS-04	6	24	30	30	9	2	0	40	30	54
2014	IS-05	4	18	41	22	6	4	4	31	24	49
2014	IS-06	4	12	36	32	12	0	4	46	17	25
2011	IS	8	18	31	30	9	2	2	40	27	162
2011	IS-03	7	19	33	30	4	0	7	36	28	27
2011	IS-04	6	14	33	31	10	6	0	44	21	51
2011	IS-05	5	15	41	29	7	0	2	38	20	41
2011	IS-06	0	35	26	30	9	0	0	39	35	23
2008	IS	8	15	34	25	11	4	3	39	25	135
2008	IS-02	6	6	41	29	12	0	6	44	13	17
2008	IS-03	14	19	19	38	5	5	0	45	35	21
2008	IS-04	4	19	35	17	17	4	4	38	25	52
2008	IS-05	14	10	34	28	7	3	3	37	26	29

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	28	27	7	6	0	2	14	58	154
2019	IS-03	34	31	14	7	10	0	3	18	68	29
2019	IS-04	21	23	38	11	4	0	2	15	46	47
2019	IS-05	33	29	25	2	8	0	2	11	64	48
2018	IS	44	30	17	5	2	1	1	7	76	129
2018	IS-03	33	33	15	7	4	4	4	12	72	27
2018	IS-04	44	33	15	8	0	0	0	8	77	39
2018	IS-05	48	26	26	0	0	0	0	0	74	31
2017	IS	40	24	21	10	4	0	1	15	64	159
2017	IS-03	34	25	22	6	9	0	5	15	62	36
2017	IS-04	42	24	18	13	4	0	0	16	66	55
2017	IS-05	34	29	27	5	5	0	0	10	64	41
2017	IS-06	60	15	15	10	0	0	0	10	75	20
2014	IS	35	27	27	7	2	1	1	10	63	181
2014	IS-03	30	23	26	16	5	0	0	21	53	43
2014	IS-04	39	28	30	4	0	0	0	4	67	54
2014	IS-05	41	25	29	2	2	2	0	4	67	49
2014	IS-06	30	33	25	8	0	0	4	9	65	24
2011	IS	37	26	25	7	2	1	2	9	65	163
2011	IS-03	30	22	41	0	0	0	7	0	56	27
2011	IS-04	31	33	24	10	2	0	0	12	65	51
2011	IS-05	51	20	24	5	0	0	0	5	71	41
2011	IS-06	42	38	8	8	4	0	0	13	79	24
2008	IS	35	27	19	10	5	1	2	16	64	135
2008	IS-02	35	12	18	6	12	0	18	21	57	17
2008	IS-03	29	24	10	33	5	0	0	38	52	21
2008	IS-04	38	25	19	10	8	0	0	17	63	52
2008	IS-05	38	34	28	0	0	0	0	0	72	29

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	29	34	15	8	1	2	24	42	155
2019	IS-03	14	31	28	10	10	3	3	22	48	29
2019	IS-04	10	31	27	21	8	0	2	30	43	48
2019	IS-05	10	25	40	15	8	0	2	23	36	48
2018	IS	20	26	38	13	2	1	1	16	46	128
2018	IS-03	11	22	44	19	4	0	0	22	33	27
2018	IS-04	8	34	39	16	3	0	0	18	42	38
2018	IS-05	29	29	29	10	0	0	3	10	60	31
2017	IS	14	28	39	14	4	0	1	19	42	158
2017	IS-03	20	27	31	14	5	0	3	20	48	36
2017	IS-04	11	29	40	13	5	0	2	18	41	55
2017	IS-05	12	24	46	15	2	0	0	17	37	41
2017	IS-06	21	36	37	5	0	0	0	5	58	19
2014	IS	17	28	36	14	4	1	1	18	46	180
2014	IS-03	14	28	33	17	7	0	0	24	43	42
2014	IS-04	18	26	31	20	4	0	0	24	45	54
2014	IS-05	19	31	36	10	0	4	0	11	52	48
2014	IS-06	16	32	44	8	0	0	0	8	48	25
2011	IS	16	29	35	17	2	0	0	20	45	162
2011	IS-03	30	19	30	22	0	0	0	22	48	27
2011	IS-04	8	29	43	20	0	0	0	20	37	51
2011	IS-05	24	24	37	12	2	0	0	15	49	41
2011	IS-06	9	48	26	17	0	0	0	17	57	23
2008	IS	12	23	40	20	4	1	1	24	36	134
2008	IS-02	0	18	29	47	0	0	6	50	19	17
2008	IS-03	24	14	29	24	10	0	0	33	38	21
2008	IS-04	10	29	43	14	4	0	0	18	39	51
2008	IS-05	17	28	45	10	0	0	0	10	45	29

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	24	31	13	10	1	3	25	43	156
2019	IS-03	17	17	24	10	21	3	7	35	38	29
2019	IS-04	19	25	31	10	10	2	2	22	46	48
2019	IS-05	10	31	31	17	8	0	2	26	43	48
2018	IS	19	28	32	19	2	1	0	20	47	128
2018	IS-03	19	33	15	30	0	4	0	31	54	27
2018	IS-04	18	26	33	21	3	0	0	23	44	39
2018	IS-05	17	37	33	13	0	0	0	13	53	30
2017	IS	28	22	28	14	6	1	1	20	51	159
2017	IS-03	31	22	14	19	11	0	3	31	54	36
2017	IS-04	29	18	36	9	5	0	2	15	48	55
2017	IS-05	22	22	34	15	5	2	0	20	45	41
2017	IS-06	30	35	25	10	0	0	0	10	65	20
2014	IS	23	27	30	13	4	2	1	18	52	183
2014	IS-03	23	28	30	12	7	0	0	19	51	43
2014	IS-04	16	40	25	13	4	0	2	17	57	55
2014	IS-05	27	18	35	14	2	4	0	17	47	49
2014	IS-06	28	28	32	8	0	4	0	8	58	25
2011	IS	21	30	27	15	6	1	1	21	52	162
2011	IS-03	22	26	33	7	7	0	4	15	50	27
2011	IS-04	18	35	25	16	2	2	2	18	55	51
2011	IS-05	23	28	23	20	8	0	0	28	50	40
2011	IS-06	17	42	33	8	0	0	0	8	58	24
2008	IS	12	23	33	19	7	2	3	28	37	135
2008	IS-02	6	18	29	29	6	6	6	40	27	17
2008	IS-03	19	19	24	24	14	0	0	38	38	21
2008	IS-04	12	23	29	23	6	4	4	31	38	52
2008	IS-05	17	21	45	10	3	0	3	14	39	29

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	12	23	26	24	12	2	1	37	36	155
2019	IS-03	10	28	17	14	24	0	7	41	41	29
2019	IS-04	17	21	19	25	15	4	0	41	39	48
2019	IS-05	10	23	33	25	8	0	0	33	33	48
2018	IS	14	18	33	26	5	3	1	33	33	128
2018	IS-03	15	19	33	19	7	7	0	28	36	27
2018	IS-04	13	21	26	31	5	3	3	38	35	39
2018	IS-05	13	23	33	23	7	0	0	30	37	30
2017	IS	24	27	26	13	8	2	1	21	52	159
2017	IS-03	20	33	25	11	8	0	3	20	55	36
2017	IS-04	27	21	23	14	11	2	2	26	49	55
2017	IS-05	19	27	30	15	5	5	0	21	48	41
2017	IS-06	25	30	35	5	5	0	0	10	55	20
2014	IS	10	21	34	21	11	1	2	33	32	183
2014	IS-03	12	16	32	21	19	0	0	40	28	43
2014	IS-04	7	33	27	25	7	0	0	33	40	55
2014	IS-05	10	20	39	18	6	4	2	26	33	49
2014	IS-06	8	12	44	24	8	0	4	34	21	25
2011	IS	12	17	32	26	11	2	1	38	29	161
2011	IS-03	11	19	37	22	4	0	7	28	32	27
2011	IS-04	20	16	24	25	10	6	0	38	38	51
2011	IS-05	5	20	37	29	10	0	0	39	24	41
2011	IS-06	4	9	52	22	13	0	0	35	13	23
2008	IS	14	19	32	16	10	2	7	29	36	135
2008	IS-02	12	18	29	12	18	0	12	33	33	17
2008	IS-03	19	29	29	14	5	0	5	20	50	21
2008	IS-04	10	17	33	19	10	4	8	33	30	52
2008	IS-05	24	17	28	21	3	0	7	26	44	29

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	26	30	12	8	2	1	21	49	155
2019	IS-03	24	14	31	7	21	0	3	29	39	29
2019	IS-04	15	25	33	17	6	2	2	24	41	48
2019	IS-05	23	33	23	13	6	2	0	19	57	48
2018	IS	33	29	20	12	3	2	2	15	64	129
2018	IS-03	22	30	22	11	4	4	7	17	58	27
2018	IS-04	31	26	23	15	3	0	3	18	58	39
2018	IS-05	35	29	16	16	3	0	0	19	65	31
2017	IS	27	23	33	9	5	1	2	14	51	159
2017	IS-03	26	17	36	11	3	0	8	15	46	36
2017	IS-04	23	33	27	9	5	2	0	15	57	55
2017	IS-05	26	15	39	12	5	2	0	18	42	41
2017	IS-06	40	25	30	0	5	0	0	5	65	20
2014	IS	22	26	35	9	5	2	2	15	49	183
2014	IS-03	23	19	35	16	5	0	3	21	43	43
2014	IS-04	25	27	36	4	5	2	0	9	54	55
2014	IS-05	22	25	31	12	4	4	2	17	50	49
2014	IS-06	16	36	40	0	8	0	0	8	52	25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	18	41	16	12	1	2	28	30	154
2019	IS-03	7	17	38	14	17	0	7	33	26	29
2019	IS-04	10	15	42	21	10	0	2	32	26	48
2019	IS-05	15	19	40	11	15	0	0	26	34	47

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	18	4	4	4	1	87	9	156
2019	IS-03	66	21	0	0	10	3	89	11	29
2019	IS-04	71	13	2	6	8	0	83	15	48
2019	IS-05	77	15	4	4	0	0	92	4	48
2017	IS	72	17	4	4	2	1	90	6	158
2017	IS-03	58	25	5	6	3	3	86	9	36
2017	IS-04	73	16	5	2	4	0	89	5	55
2017	IS-05	71	19	2	7	0	0	90	7	41
2017	IS-06	89	5	5	0	0	0	95	0	19
2014	IS	73	17	3	3	4	1	90	7	183
2014	IS-03	61	26	2	2	7	2	88	9	43
2014	IS-04	73	11	5	6	5	0	83	11	55
2014	IS-05	75	18	2	4	0	0	94	4	49
2014	IS-06	84	16	0	0	0	0	100	0	25
2011	IS	74	13	1	7	3	1	89	10	164
2011	IS-03	59	19	4	11	4	4	81	15	27
2011	IS-04	75	8	2	10	4	2	84	14	52
2011	IS-05	78	17	0	2	2	0	95	5	41
2011	IS-06	79	17	0	4	0	0	96	4	24
2008	IS	72	14	4	3	5	1	87	8	135
2008	IS-02	71	18	0	0	6	6	94	6	17
2008	IS-03	62	19	5	5	10	0	81	14	21
2008	IS-04	73	13	4	6	4	0	87	10	52
2008	IS-05	76	7	7	0	7	3	86	7	29

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	24	13	8	6	10	5	68	16	156
2019	IS-03	21	17	21	10	7	17	7	50	23	29
2019	IS-04	38	23	15	10	6	4	4	66	18	48
2019	IS-05	31	21	17	6	6	13	6	64	15	48
2018	IS	23	34	14	8	8	6	6	66	18	128
2018	IS-03	19	26	7	19	7	15	7	57	33	27
2018	IS-04	31	33	5	8	13	0	10	71	23	39
2018	IS-05	26	32	13	6	6	10	6	69	15	31
2017	IS	26	28	18	9	6	6	5	62	18	158
2017	IS-03	27	19	17	17	9	3	8	52	29	36
2017	IS-04	20	31	26	6	5	7	5	58	13	55
2017	IS-05	29	33	18	5	5	10	0	69	11	40
2017	IS-06	40	40	5	5	5	0	5	85	11	20
2014	IS	33	29	13	10	10	3	2	66	21	183
2014	IS-03	30	30	16	12	9	2	0	62	21	43
2014	IS-04	33	29	5	11	18	4	0	64	30	55
2014	IS-05	33	29	20	6	6	2	4	65	13	49
2014	IS-06	40	36	8	8	0	4	4	83	9	25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	26	10	7	8	1	0	75	15	156
2019	IS-03	41	24	21	7	7	0	0	66	14	29
2019	IS-04	40	29	8	15	6	2	0	70	21	48
2019	IS-05	48	29	8	2	13	0	0	77	15	48
2018	IS	46	31	4	10	7	1	1	78	18	127
2018	IS-03	23	42	8	15	8	4	0	68	24	26
2018	IS-04	49	28	3	10	10	0	0	77	21	39
2018	IS-05	55	29	3	3	6	0	3	87	10	31
2017	IS	36	36	8	11	8	1	1	73	19	158
2017	IS-03	27	36	8	23	5	0	0	63	28	36
2017	IS-04	33	39	6	15	6	0	2	73	21	54
2017	IS-05	39	34	10	2	12	2	0	75	15	41
2017	IS-06	65	30	0	0	5	0	0	95	5	20
2014	IS	44	27	8	12	10	1	0	71	22	183
2014	IS-03	32	30	16	14	7	0	0	63	21	43
2014	IS-04	42	27	4	9	18	0	0	69	27	55
2014	IS-05	51	20	6	14	6	2	0	73	21	49
2014	IS-06	52	32	8	8	0	0	0	84	8	25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	55	32	3	5	5	0	87	10	154
2019	IS-03	46	36	4	4	11	0	82	14	28
2019	IS-04	54	29	8	4	4	0	83	8	48
2019	IS-05	55	34	0	9	2	0	89	11	47
2018	IS	55	30	7	6	2	0	85	8	127
2018	IS-03	41	44	7	4	4	0	85	7	27
2018	IS-04	54	28	5	8	5	0	82	13	39
2018	IS-05	61	26	6	6	0	0	87	6	31
2017	IS	43	39	7	8	3	1	83	10	159
2017	IS-03	27	39	11	17	3	3	68	21	36
2017	IS-04	47	40	7	4	2	0	87	5	55
2017	IS-05	51	37	5	2	5	0	88	7	41
2017	IS-06	50	35	5	10	0	0	85	10	20
2014	IS	45	35	7	8	5	0	80	13	183
2014	IS-03	37	37	7	9	9	0	74	19	43
2014	IS-04	47	31	7	7	7	0	78	15	55
2014	IS-05	47	37	8	6	2	0	83	8	49
2014	IS-06	40	52	4	4	0	0	92	4	25

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	34	12	3	2	1	84	5	155
2019	IS-03	31	34	24	7	0	3	68	7	29
2019	IS-04	52	31	10	2	2	2	85	4	48
2019	IS-05	49	34	13	2	2	0	83	4	47
2018	IS	43	44	7	6	0	0	87	6	128
2018	IS-03	33	41	7	19	0	0	74	19	27
2018	IS-04	41	46	8	5	0	0	87	5	39
2018	IS-05	55	42	0	3	0	0	97	3	31

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	21	9	1	3	1	3	87	4	156
2019	IS-03	38	24	17	3	3	3	10	72	8	29
2019	IS-04	50	27	13	2	4	2	2	80	7	48
2019	IS-05	77	15	6	0	0	0	2	94	0	48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	35	8	4	6	1	0	81	11	156
2019	IS-03	34	38	7	7	14	0	0	72	21	29
2019	IS-04	46	31	6	6	8	2	0	79	15	48
2019	IS-05	52	29	13	4	2	0	0	81	6	48
2018	IS	45	30	12	9	3	2	1	76	12	128
2018	IS-04	49	33	13	3	0	3	0	84	3	39
2018	IS-05	55	35	6	3	0	0	0	90	3	31
2017	IS	38	39	9	8	4	1	0	78	13	159
2017	IS-03	41	34	8	9	8	0	0	75	17	36
2017	IS-04	31	44	4	17	2	4	0	77	19	55
2017	IS-05	39	39	15	0	7	0	0	78	7	41
2017	IS-06	55	30	10	5	0	0	0	85	5	20
2014	IS	37	39	8	11	4	1	1	76	15	183
2014	IS-03	30	44	12	9	2	0	3	76	12	43
2014	IS-04	34	33	13	15	5	0	0	67	20	55
2014	IS-05	37	39	6	10	6	2	0	77	17	49
2014	IS-06	40	48	0	8	4	0	0	88	12	25
2011	IS	35	37	12	10	6	1	0	73	16	162
2011	IS-03	30	30	19	11	7	4	0	62	19	27
2011	IS-04	31	37	12	12	6	2	0	70	18	51
2011	IS-05	41	41	7	5	5	0	0	83	10	41
2011	IS-06	30	39	17	13	0	0	0	70	13	23
2008	IS	29	39	9	14	7	1	1	70	21	135
2008	IS-02	41	18	12	18	6	0	6	63	25	17
2008	IS-03	33	33	5	24	0	0	5	70	25	21
2008	IS-04	29	42	6	12	10	2	0	73	22	52
2008	IS-05	24	48	10	10	7	0	0	72	17	29

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	27	7	6	3	4	0	83	9	155
2019	IS-03	41	28	14	7	7	3	0	71	14	29
2019	IS-04	48	29	8	6	2	6	0	82	9	48
2019	IS-05	60	25	4	4	2	4	0	89	7	48
2018	IS	50	31	9	7	2	2	0	82	9	127
2018	IS-04	62	21	15	3	0	0	0	82	3	39
2018	IS-05	61	32	0	6	0	0	0	94	6	31
2018	IS-06	54	35	8	4	0	0	0	88	4	26
2017	IS	48	28	12	6	3	3	0	78	9	159
2017	IS-03	41	28	17	9	5	0	0	69	14	36
2017	IS-04	42	31	13	4	4	7	0	78	8	55
2017	IS-05	58	17	10	10	2	2	0	77	13	41
2017	IS-06	60	30	10	0	0	0	0	90	0	20
2014	IS	45	32	9	5	7	2	0	78	12	183
2014	IS-03	37	35	12	9	7	0	0	72	16	43
2014	IS-04	38	34	11	2	13	2	0	74	15	55
2014	IS-05	51	29	10	4	4	2	0	81	9	49
2014	IS-06	56	28	0	8	4	4	0	88	12	25
2011	IS	39	34	12	8	4	3	0	76	12	163
2011	IS-03	37	30	15	7	7	4	0	69	15	27
2011	IS-04	43	31	14	4	2	6	0	79	6	51
2011	IS-05	44	39	10	7	0	0	0	83	7	41
2011	IS-06	29	42	13	17	0	0	0	71	17	24
2008	IS	49	26	8	10	5	1	1	76	15	134
2008	IS-02	59	12	0	18	6	6	0	75	25	17
2008	IS-03	48	24	10	5	5	5	5	79	11	21
2008	IS-04	44	31	12	8	6	0	0	75	13	52
2008	IS-05	43	32	7	14	4	0	0	75	18	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	32	6	8	3	1	0	83	11	156
2019	IS-03	38	31	10	14	7	0	0	69	21	29
2019	IS-04	48	31	8	8	2	2	0	81	11	48
2019	IS-05	56	31	4	6	2	0	0	88	8	48
2018	IS	46	35	6	9	2	2	0	84	10	127
2018	IS-04	46	36	8	10	0	0	0	82	10	39
2018	IS-05	61	32	3	3	0	0	0	94	3	31
2018	IS-06	54	38	4	4	0	0	0	92	4	26
2017	IS	42	34	8	11	4	1	0	77	15	159
2017	IS-03	33	34	8	19	5	0	0	67	25	36
2017	IS-04	38	38	11	9	2	2	0	78	11	55
2017	IS-05	44	29	7	10	7	2	0	75	18	41
2017	IS-06	70	25	0	5	0	0	0	95	5	20
2014	IS	44	32	9	9	5	1	1	77	14	183
2014	IS-03	39	30	14	7	7	0	3	71	14	43
2014	IS-04	34	34	9	11	7	2	2	72	19	55
2014	IS-05	47	33	10	10	0	0	0	80	10	49
2014	IS-06	52	36	0	8	4	0	0	88	12	25
2011	IS	42	32	11	9	6	0	0	74	15	163
2011	IS-03	33	41	11	4	11	0	0	74	15	27
2011	IS-04	37	35	12	12	4	0	0	73	16	51
2011	IS-05	49	27	12	10	2	0	0	76	12	41
2011	IS-06	50	21	13	13	4	0	0	71	17	24
2008	IS	42	31	6	13	7	0	1	74	20	135
2008	IS-02	53	18	6	12	6	0	6	75	19	17
2008	IS-03	48	14	19	10	5	0	5	65	15	21
2008	IS-04	40	38	4	10	8	0	0	79	17	52
2008	IS-05	31	38	3	21	7	0	0	69	28	29

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	82	10	4	3	1	1	0	93	3	151
2019	IS-03	76	17	0	3	3	0	0	93	7	29
2019	IS-04	82	9	4	2	0	2	0	93	2	45
2019	IS-05	90	4	4	2	0	0	0	94	2	48
2017	IS	80	13	2	2	1	0	2	95	3	159
2017	IS-03	67	22	3	3	3	0	3	91	6	36
2017	IS-04	75	16	4	0	2	0	4	94	2	55
2017	IS-05	88	7	0	5	0	0	0	95	5	41
2017	IS-06	95	5	0	0	0	0	0	100	0	20
2014	IS	80	11	2	4	2	0	1	92	6	183
2014	IS-03	72	21	0	5	2	0	0	93	7	43
2014	IS-04	71	15	4	7	4	0	0	85	11	55
2014	IS-05	92	2	2	2	0	0	2	96	2	49
2014	IS-06	88	12	0	0	0	0	0	100	0	25
2011	IS	81	9	2	2	5	0	1	91	7	162
2011	IS-03	69	4	8	4	12	0	4	76	16	26
2011	IS-04	80	8	2	4	4	0	2	90	8	51
2011	IS-05	80	15	2	0	2	0	0	95	2	41
2011	IS-06	92	8	0	0	0	0	0	100	0	24
2008	IS	81	7	2	3	5	0	1	89	8	135
2008	IS-02	76	0	6	0	18	0	0	76	18	17
2008	IS-03	86	5	0	10	0	0	0	90	10	21
2008	IS-04	73	15	4	2	4	0	2	90	6	52
2008	IS-05	86	0	0	3	7	0	3	89	11	29

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	62	18	7	4	5	3	1	83	9	156
2019	IS-03	59	21	7	7	3	3	0	82	11	29
2019	IS-04	67	8	10	2	8	2	2	78	11	48
2019	IS-05	60	27	2	4	2	4	0	91	7	48
2017	IS	45	32	4	6	6	5	1	82	13	158
2017	IS-03	34	40	6	12	0	6	3	81	13	35
2017	IS-04	46	29	4	6	7	7	2	82	14	55
2017	IS-05	48	27	5	2	12	5	0	79	15	41
2017	IS-06	55	30	5	10	0	0	0	85	10	20
2014	IS	43	17	12	11	7	5	4	67	21	183
2014	IS-03	44	23	7	5	9	9	2	76	16	43
2014	IS-04	34	20	11	20	7	4	4	59	29	55
2014	IS-05	43	19	14	8	4	6	6	70	14	49
2014	IS-06	52	0	20	8	12	4	4	57	22	25
2011	IS	38	17	10	18	11	4	1	58	31	164
2011	IS-03	33	22	15	15	7	4	4	60	24	27
2011	IS-04	31	19	8	25	12	4	2	53	39	52
2011	IS-05	46	24	7	10	10	2	0	73	20	41
2011	IS-06	46	4	21	17	13	0	0	50	29	24

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	69	16	10	2	3	1	1	86	5	156
2019	IS-03	45	24	21	7	3	0	0	69	10	29
2019	IS-04	60	19	15	0	4	2	0	81	4	48
2019	IS-05	79	15	4	0	0	0	2	96	0	48
2018	IS	62	24	9	0	4	1	0	87	4	127
2018	IS-04	66	24	11	0	0	0	0	89	0	38
2018	IS-05	77	19	3	0	0	0	0	97	0	31
2017	IS	54	26	9	5	3	3	0	83	8	158
2017	IS-03	51	28	9	9	3	0	0	79	12	35
2017	IS-04	49	25	11	8	4	4	0	77	12	55
2017	IS-05	51	29	10	0	2	7	0	87	3	41
2017	IS-06	75	20	0	5	0	0	0	95	5	20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	53	27	9	6	4	1	81	10	156
2019	IS-03	34	28	14	14	10	0	62	24	29
2019	IS-04	44	40	8	2	4	2	85	6	48
2019	IS-05	63	23	6	8	0	0	85	8	48
2018	IS	51	29	9	5	5	1	80	10	128
2018	IS-04	62	21	10	8	0	0	82	8	39
2018	IS-05	68	23	0	10	0	0	90	10	31
2017	IS	47	27	10	12	4	1	74	16	158
2017	IS-03	42	23	9	20	6	0	65	26	35
2017	IS-04	44	32	5	11	4	4	79	15	55
2017	IS-05	46	22	17	10	5	0	68	15	41
2017	IS-06	60	25	10	5	0	0	86	5	20
2014	IS	46	31	9	6	7	1	78	13	183
2014	IS-03	44	30	12	7	7	0	74	14	43
2014	IS-04	36	36	9	5	13	0	73	18	55
2014	IS-05	47	31	10	6	4	2	79	11	49
2014	IS-06	56	32	4	4	4	0	88	8	25

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	48	4	11	2	0	0	83	13	46
2019	IS-06	29	54	4	8	4	0	0	83	13	24

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	39	13	8	2	8	0	75	10	156
2019	IS-03	34	24	21	10	3	7	0	63	15	29
2019	IS-04	21	48	13	6	2	10	0	77	9	48
2019	IS-05	33	42	10	6	2	6	0	80	9	48
2018	IS	25	36	12	17	2	7	1	66	20	129
2018	IS-03	22	37	7	19	4	7	4	67	25	27
2018	IS-04	23	38	18	10	0	10	0	69	11	39
2018	IS-05	23	35	13	19	3	6	0	62	24	31
2017	IS	23	33	17	10	6	11	1	63	18	159
2017	IS-03	25	19	23	17	8	5	3	48	27	36
2017	IS-04	20	31	20	7	5	16	0	61	15	55
2017	IS-05	25	32	14	10	5	15	0	66	17	41
2017	IS-06	25	60	5	5	5	0	0	85	10	20
2014	IS	26	35	10	8	10	11	0	69	20	183
2014	IS-03	26	28	14	7	9	17	0	64	19	43
2014	IS-04	22	36	11	7	11	13	0	67	21	55
2014	IS-05	33	31	10	10	8	8	0	69	20	49
2014	IS-06	24	52	8	9	8	0	0	76	16	25
2011	IS	23	27	20	10	11	9	0	54	23	163
2011	IS-03	15	30	26	7	11	11	0	50	21	27
2011	IS-04	15	27	25	10	8	15	0	50	20	52
2011	IS-05	34	24	17	12	10	2	0	60	23	41
2011	IS-06	29	33	17	13	8	0	0	63	21	24

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	36	20	11	1	3	67	13	155
2019	IS-03	34	17	28	14	3	3	54	18	29
2019	IS-04	17	44	27	6	2	4	63	9	48
2019	IS-05	34	38	15	13	0	0	72	13	47
2018	IS	22	40	13	16	6	3	64	22	129
2018	IS-03	26	26	11	22	7	7	56	32	27
2018	IS-04	23	38	18	13	5	3	63	18	39
2018	IS-05	19	48	10	10	10	3	70	20	31
2017	IS	23	35	15	17	7	4	59	25	159
2017	IS-03	25	22	12	31	8	3	48	40	36
2017	IS-04	17	36	16	20	5	5	56	27	55
2017	IS-05	27	37	20	5	7	5	67	12	41
2017	IS-06	25	45	15	15	0	0	70	15	20
2014	IS	26	36	14	8	12	4	65	21	183
2014	IS-03	28	28	21	5	14	5	59	20	43
2014	IS-04	24	31	16	15	13	2	55	28	55
2014	IS-05	24	45	10	4	8	8	75	14	49
2014	IS-06	28	44	8	12	8	0	72	20	25
2011	IS	14	36	20	15	13	2	51	28	162
2011	IS-03	15	30	30	15	11	0	44	26	27
2011	IS-04	10	33	21	17	15	4	44	34	52
2011	IS-05	15	40	25	10	8	3	56	18	40
2011	IS-06	21	42	13	17	8	0	63	25	24
2008	IS	25	42	13	13	4	3	69	17	135
2008	IS-02	29	47	12	6	6	0	76	12	17
2008	IS-03	33	33	19	14	0	0	67	14	21
2008	IS-04	25	35	15	17	2	6	63	20	52
2008	IS-05	21	59	0	7	10	3	82	18	29

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	34	23	16	2	7	57	19	153
2019	IS-03	21	25	29	11	4	11	52	16	28
2019	IS-04	15	36	26	13	2	9	56	16	47
2019	IS-05	19	34	21	21	2	2	54	24	47
2018	IS	16	31	16	24	6	6	50	33	128
2018	IS-03	22	15	19	26	7	11	42	38	27
2018	IS-04	13	29	21	24	5	8	46	31	38
2018	IS-05	10	35	13	29	10	3	47	40	31
2017	IS	14	34	19	22	6	5	50	30	159
2017	IS-03	19	28	17	25	8	3	48	34	36
2017	IS-04	9	29	29	20	5	7	41	27	55
2017	IS-05	15	39	10	22	7	7	58	31	41
2017	IS-06	20	45	20	15	0	0	65	15	20
2014	IS	20	32	19	14	9	6	55	25	183
2014	IS-03	14	30	26	12	12	7	47	25	43
2014	IS-04	18	33	20	15	9	5	54	25	55
2014	IS-05	20	33	16	18	6	6	56	26	49
2014	IS-06	28	32	12	16	8	4	62	25	25
2011	IS	7	32	19	25	9	9	43	37	164
2011	IS-03	11	22	30	19	7	11	38	29	27
2011	IS-04	4	23	19	31	10	13	31	47	52
2011	IS-05	7	51	10	22	5	5	62	28	41
2011	IS-06	13	38	17	29	4	0	50	33	24
2008	IS	13	37	16	22	5	6	54	29	135
2008	IS-02	12	47	18	18	6	0	59	24	17
2008	IS-03	24	33	14	10	0	19	71	12	21
2008	IS-04	10	29	19	33	2	8	42	38	52
2008	IS-05	17	45	14	14	10	0	62	24	29

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	18	30	21	21	6	4	1	50	29	154
2019	IS-03	21	21	21	21	10	3	3	44	33	29
2019	IS-04	15	35	20	20	7	4	0	52	27	46
2019	IS-05	19	25	19	25	8	4	0	46	35	48
2018	IS	12	34	16	25	8	5	0	48	34	129
2018	IS-03	22	7	26	26	7	11	0	33	38	27
2018	IS-04	8	41	15	26	5	5	0	51	32	39
2018	IS-05	6	39	19	26	10	0	0	45	35	31
2017	IS	14	34	20	21	7	4	0	50	29	159
2017	IS-03	17	30	23	17	8	5	0	50	26	36
2017	IS-04	9	38	27	15	5	5	0	50	21	55
2017	IS-05	19	29	12	30	7	2	0	50	37	41
2017	IS-06	20	35	15	30	0	0	0	55	30	20
2014	IS	20	37	15	16	10	3	0	58	26	183
2014	IS-03	21	23	26	19	9	2	0	45	28	43
2014	IS-04	22	36	15	15	11	2	0	59	26	55
2014	IS-05	12	49	10	14	8	6	0	65	24	49
2014	IS-06	20	40	8	24	8	0	0	60	32	25
2011	IS	12	28	15	32	12	1	0	40	44	164
2011	IS-03	19	22	33	15	11	0	0	41	26	27
2011	IS-04	12	27	13	33	12	4	0	40	46	52
2011	IS-05	10	32	15	41	2	0	0	41	44	41
2011	IS-06	8	29	4	42	17	0	0	38	58	24
2008	IS	19	38	13	23	5	3	0	58	29	135
2008	IS-02	24	41	0	29	6	0	0	65	35	17
2008	IS-03	24	43	19	10	0	5	0	70	10	21
2008	IS-04	15	40	10	21	8	6	0	59	31	52
2008	IS-05	17	38	10	28	7	0	0	55	34	29

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	28	15	5	2	4	77	7	156
2019	IS-03	48	21	14	7	3	7	74	11	29
2019	IS-04	48	27	15	4	4	2	77	9	48
2019	IS-05	46	29	17	4	0	4	78	4	48

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	37	20	12	1	1	67	13	156
2019	IS-03	34	24	31	7	0	3	61	7	29
2019	IS-04	23	40	25	10	2	0	63	13	48
2019	IS-05	25	42	17	17	0	0	67	17	48
2018	IS	26	43	17	10	2	2	70	13	127
2018	IS-04	23	46	18	13	0	0	69	13	39
2018	IS-05	27	47	7	13	7	0	73	20	30
2017	IS	20	47	16	12	3	3	69	15	159
2017	IS-03	22	42	14	17	3	3	66	20	36
2017	IS-04	20	49	13	11	2	5	73	14	55
2017	IS-05	19	47	22	7	5	0	66	12	41
2017	IS-06	20	50	15	15	0	0	70	15	20
2014	IS	28	43	16	7	4	3	73	11	183
2014	IS-03	26	53	14	3	5	0	79	7	43
2014	IS-04	27	31	25	11	2	4	60	13	55
2014	IS-05	25	49	14	4	4	4	77	8	49
2014	IS-06	36	48	4	9	4	0	84	12	25
2011	IS	21	37	22	15	3	2	59	19	164
2011	IS-03	19	37	22	19	4	0	56	22	27
2011	IS-04	25	38	23	10	2	2	65	12	52
2011	IS-05	17	41	15	24	2	0	59	27	41
2011	IS-06	17	33	38	13	0	0	50	13	24

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	32	28	15	3	5	1	51	19	155
2019	IS-03	17	24	31	17	3	3	3	44	22	29
2019	IS-04	13	38	25	15	2	6	2	55	18	48
2019	IS-05	19	23	33	17	2	6	0	44	20	48

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	34	15	12	5	3	3	67	18	156
2019	IS-03	17	24	28	7	7	7	10	50	17	29
2019	IS-04	23	38	15	8	13	2	2	63	22	48
2019	IS-05	27	38	15	17	0	2	2	67	17	48
2018	IS	29	37	12	9	7	2	4	70	18	127
2018	IS-04	26	33	18	13	8	0	3	61	21	39
2018	IS-05	33	47	7	3	3	0	7	86	7	30
2017	IS	30	45	8	8	4	4	1	79	13	159
2017	IS-03	28	39	5	17	8	3	0	69	26	36
2017	IS-04	33	45	7	5	2	4	4	84	8	55
2017	IS-05	24	43	15	7	5	5	0	71	13	41
2017	IS-06	40	50	0	5	0	5	0	95	5	20
2014	IS	31	37	11	13	5	2	1	70	19	183
2014	IS-03	26	33	12	19	9	2	0	60	28	43
2014	IS-04	25	42	9	13	5	2	4	71	19	55
2014	IS-05	31	39	16	10	2	2	0	71	13	49
2014	IS-06	56	20	8	12	4	0	0	76	16	25
2011	IS	31	29	10	14	10	5	2	64	25	164
2011	IS-03	26	30	11	15	11	7	0	60	28	27
2011	IS-04	31	29	12	15	6	8	0	65	23	52
2011	IS-05	37	22	10	12	12	5	2	63	26	41
2011	IS-06	38	42	13	8	0	0	0	79	8	24
2008	IS	34	38	8	7	7	6	0	76	15	135
2008	IS-02	12	53	12	6	0	18	0	79	7	17
2008	IS-03	43	29	0	19	5	5	0	75	25	21
2008	IS-04	33	40	8	8	10	2	0	75	18	52
2008	IS-05	41	28	10	3	10	7	0	74	15	29

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	25	41	22	7	2	3	68	9	156
2019	IS-03	28	34	28	3	3	3	64	7	29
2019	IS-04	19	44	27	4	4	2	64	9	48
2019	IS-05	25	44	23	8	0	0	69	8	48
2018	IS	26	40	21	6	4	2	68	10	126
2018	IS-04	26	41	26	5	3	0	67	8	39
2018	IS-05	27	43	13	13	3	0	70	17	30
2018	IS-06	27	46	19	4	4	0	73	8	26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	17	20	18	13	15	4	37	39	156
2019	IS-03	10	10	31	0	21	17	10	29	29	29
2019	IS-04	8	15	25	23	13	17	0	28	43	48
2019	IS-05	19	13	15	17	15	17	6	41	41	48
2018	IS	8	23	23	21	12	11	2	35	38	126
2018	IS-04	8	21	15	31	15	10	0	31	51	39
2018	IS-05	10	27	20	17	17	10	0	41	37	30
2017	IS	7	25	19	20	15	11	3	38	41	159
2017	IS-03	8	25	16	28	12	8	3	37	44	36
2017	IS-04	5	29	20	16	18	5	5	39	38	55
2017	IS-05	7	15	19	15	20	24	0	29	46	41
2017	IS-06	10	35	20	20	5	5	5	50	28	20
2014	IS	11	16	19	17	24	10	2	31	47	183
2014	IS-03	9	19	21	19	21	12	0	31	45	43
2014	IS-04	5	11	20	16	31	15	2	20	57	55
2014	IS-05	8	20	14	20	27	10	0	32	52	49
2014	IS-06	24	24	28	8	8	0	8	52	17	25
2011	IS	13	12	16	16	27	13	2	29	51	164
2011	IS-03	15	15	11	15	26	19	0	36	50	27
2011	IS-04	4	15	21	19	25	15	0	23	52	52
2011	IS-05	15	10	15	17	32	10	2	28	56	41
2011	IS-06	17	17	29	13	17	0	8	36	32	24

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	35	16	15	11	2	0	57	26	155
2019	IS-03	28	31	17	7	14	3	0	61	21	29
2019	IS-04	9	34	26	17	13	2	0	43	30	47
2019	IS-05	27	33	10	21	6	2	0	62	28	48
2018	IS	20	39	14	15	7	4	1	62	23	127
2018	IS-04	18	36	13	23	8	3	0	55	32	39
2018	IS-05	23	37	10	20	7	3	0	62	28	30
2017	IS	24	36	14	16	5	5	1	63	22	158
2017	IS-03	25	29	14	17	8	3	3	58	27	35
2017	IS-04	22	40	14	16	5	2	0	63	22	55
2017	IS-05	22	32	12	19	2	12	0	61	25	41
2017	IS-06	35	40	15	10	0	0	0	75	10	20
2014	IS	23	28	12	23	13	2	0	52	36	182
2014	IS-03	26	28	14	15	12	5	0	57	28	42
2014	IS-04	13	31	16	33	7	0	0	44	40	55
2014	IS-05	31	18	8	18	23	2	0	50	42	49
2014	IS-06	20	44	8	20	4	4	0	66	25	25
2011	IS	15	34	19	18	13	1	0	49	31	164
2011	IS-03	7	48	15	19	11	0	0	56	30	27
2011	IS-04	12	33	21	21	12	2	0	45	33	52
2011	IS-05	22	27	17	20	15	0	0	49	34	41
2011	IS-06	21	42	17	17	4	0	0	63	21	24
2008	IS	24	41	11	15	7	3	0	66	22	135
2008	IS-02	18	47	6	18	12	0	0	65	29	17
2008	IS-03	29	24	24	10	5	10	0	58	16	21
2008	IS-04	21	44	12	13	8	2	0	67	22	52
2008	IS-05	28	41	0	21	7	3	0	71	29	29

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	21	29	19	12	19	1	1	50	31	156
2019	IS-03	17	31	21	0	24	3	3	52	26	29
2019	IS-04	15	19	23	23	21	0	0	33	44	48
2019	IS-05	27	29	17	8	17	2	0	57	26	48
2018	IS	15	34	14	16	18	3	0	50	35	127
2018	IS-04	18	28	15	8	31	0	0	46	38	39
2018	IS-05	17	33	10	27	13	0	0	50	40	30
2017	IS	21	32	7	19	16	4	1	56	37	159
2017	IS-03	17	25	11	26	16	3	3	44	45	36
2017	IS-04	22	27	7	20	22	2	0	50	42	55
2017	IS-05	15	41	5	17	12	7	2	62	32	41
2017	IS-06	40	35	5	10	10	0	0	75	20	20
2014	IS	18	25	9	22	23	2	2	44	46	182
2014	IS-03	14	21	9	24	26	5	0	37	53	42
2014	IS-04	9	18	18	20	29	2	4	29	52	55
2014	IS-05	22	33	6	16	21	0	2	56	38	49
2014	IS-06	24	44	0	24	8	0	0	68	32	25
2011	IS	12	26	17	17	27	0	1	39	44	164
2011	IS-03	7	22	15	22	33	0	0	30	56	27
2011	IS-04	10	21	25	17	27	0	0	31	44	52
2011	IS-05	17	34	17	10	22	0	0	51	32	41
2011	IS-06	25	33	8	17	13	0	4	61	30	24
2008	IS	21	32	13	17	13	4	0	55	31	135
2008	IS-02	18	29	18	24	12	0	0	47	35	17
2008	IS-03	19	29	5	24	19	5	0	50	45	21
2008	IS-04	21	33	12	13	13	8	0	58	29	52
2008	IS-05	24	34	17	14	10	0	0	59	24	29

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	40	29	15	6	5	1	3	72	12	156
2019	IS-03	59	34	0	0	3	3	0	96	4	29
2019	IS-04	38	29	17	6	4	0	6	71	11	48
2019	IS-05	40	21	25	4	8	0	2	62	13	48

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	10	10	9	17	1	11	59	29	155
2019	IS-03	48	7	10	7	10	3	14	67	21	29
2019	IS-04	29	15	15	13	21	0	8	48	36	48
2019	IS-05	43	2	11	9	26	0	11	50	38	47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	45	25	14	5	6	3	3	73	12	155
2019	IS-03	45	24	10	7	7	3	3	74	15	29
2019	IS-04	32	28	21	6	9	4	0	62	16	47
2019	IS-05	50	23	17	0	4	2	4	78	4	48

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	22	12	5	10	4	4	70	16	153
2019	IS-03	46	25	11	0	11	4	4	77	12	28
2019	IS-04	32	21	19	9	15	4	0	56	24	47
2019	IS-05	47	19	13	2	6	4	9	76	10	47

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	12	4	5	8	3	9	81	15	153
2019	IS-03	59	15	7	4	4	4	7	83	8	27
2019	IS-04	51	17	4	9	13	4	2	73	23	47
2019	IS-05	65	10	2	2	8	2	10	86	12	48

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	75	8	5	1	2	3	5	91	4	155
2019	IS-03	66	7	14	3	0	7	3	81	4	29
2019	IS-04	66	15	4	2	4	6	2	88	7	47
2019	IS-05	85	2	2	0	2	0	8	95	2	48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	81	6	1	1	3	4	3	94	5	156
2019	IS-03	76	3	0	0	7	10	3	92	8	29
2019	IS-04	73	10	2	2	6	4	2	89	9	48
2019	IS-05	90	4	2	0	0	4	0	98	0	48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	79	4	1	1	2	3	10	96	3	155
2019	IS-03	66	3	0	0	3	7	21	95	5	29
2019	IS-04	75	4	4	2	4	4	6	88	7	48
2019	IS-05	91	0	0	0	0	2	6	100	0	47

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	35	23	12	2	4	62	14	156
2019	IS-03	21	24	28	21	3	3	46	25	29
2019	IS-04	15	42	27	8	2	6	60	11	48
2019	IS-05	29	31	21	10	2	6	64	13	48
2018	IS	17	39	21	10	8	4	59	19	127
2018	IS-04	18	28	26	13	8	8	50	22	39
2018	IS-05	17	47	17	13	7	0	63	20	30
2017	IS	20	41	19	12	6	2	62	19	158
2017	IS-03	19	33	30	12	5	0	52	17	36
2017	IS-04	15	43	17	17	7	2	59	24	54
2017	IS-05	20	43	20	7	5	5	66	13	41
2017	IS-06	35	50	5	5	5	0	85	10	20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	36	40	12	8	2	2	0	77	11	153
2019	IS-03	41	28	14	14	0	3	0	71	14	29
2019	IS-04	15	59	15	4	4	2	0	76	9	46
2019	IS-05	50	31	8	8	2	0	0	81	10	48
2019	IS-06	44	36	8	8	0	4	0	83	8	25
2018	IS	37	43	12	5	2	1	0	81	7	129
2018	IS-03	33	44	15	4	4	0	0	78	7	27
2018	IS-04	36	41	13	8	0	3	0	79	8	39
2018	IS-05	48	35	6	6	3	0	0	84	10	31
2017	IS	37	38	13	9	2	1	0	76	12	159
2017	IS-03	33	41	14	11	0	0	0	74	11	36
2017	IS-04	35	44	5	13	2	2	0	80	15	55
2017	IS-05	38	37	17	2	2	2	0	77	5	41
2017	IS-06	40	20	25	15	0	0	0	60	15	20
2014	IS	40	34	9	8	4	4	1	78	12	183
2014	IS-03	42	35	7	5	2	9	0	85	8	43
2014	IS-04	34	38	9	9	5	4	0	75	15	55
2014	IS-05	41	29	14	6	4	4	2	74	11	49
2014	IS-06	48	36	9	8	0	0	0	84	8	25
2011	IS	32	40	15	5	5	4	0	75	10	164
2011	IS-03	37	22	22	4	4	11	0	67	8	27
2011	IS-04	37	40	8	6	8	2	0	78	14	52
2011	IS-05	29	49	15	2	2	2	0	80	5	41
2011	IS-06	33	42	13	8	4	0	0	75	13	24

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	35	16	4	1	6	1	78	6	154
2019	IS-03	46	18	21	7	0	7	0	69	8	28
2019	IS-04	31	40	19	0	4	4	2	76	4	48
2019	IS-05	38	34	17	4	0	6	0	77	5	47
2018	IS	41	38	13	5	1	2	0	81	6	128
2018	IS-03	41	37	15	4	4	0	0	78	7	27
2018	IS-04	32	42	16	8	0	3	0	76	8	38
2018	IS-05	52	32	10	0	0	6	0	90	0	31
2017	IS	41	35	13	3	2	5	1	80	6	158
2017	IS-03	41	37	11	6	0	5	0	82	6	36
2017	IS-04	37	40	11	2	4	6	0	82	6	54
2017	IS-05	41	37	15	2	0	5	0	82	3	41
2017	IS-06	50	20	25	0	0	0	5	74	0	20
2014	IS	42	31	12	4	3	9	1	79	8	183
2014	IS-03	39	30	9	2	2	17	0	83	6	43
2014	IS-04	44	29	9	7	4	7	0	78	12	55
2014	IS-05	39	35	14	4	4	2	2	76	8	49
2014	IS-06	48	28	12	4	0	8	0	83	4	25

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	37	9	6	1	1	0	85	6	156
2019	IS-03	48	41	10	0	0	0	0	90	0	29
2019	IS-04	33	48	6	8	2	2	0	83	11	48
2019	IS-05	58	23	13	6	0	0	0	81	6	48
2018	IS	45	45	5	5	1	0	0	90	6	125
2018	IS-03	48	44	4	0	4	0	0	93	4	27
2018	IS-04	39	50	8	3	0	0	0	89	3	38
2018	IS-05	58	29	3	10	0	0	0	87	10	31
2017	IS	39	43	12	4	2	1	0	82	6	159
2017	IS-03	39	39	14	6	3	0	0	77	9	36
2017	IS-04	40	42	13	2	2	2	0	83	4	55
2017	IS-05	38	47	12	0	2	0	0	85	2	41
2017	IS-06	50	30	10	10	0	0	0	80	10	20
2014	IS	50	32	10	4	4	1	0	82	8	183
2014	IS-03	46	37	7	5	5	0	0	84	9	43
2014	IS-04	45	34	13	4	4	0	0	80	7	55
2014	IS-05	53	22	14	4	4	2	0	77	8	49
2014	IS-06	52	40	8	0	0	0	0	92	0	25
2011	IS	41	41	8	3	6	1	1	83	9	164
2011	IS-03	44	37	11	4	4	0	0	81	7	27
2011	IS-04	46	38	2	2	8	2	2	88	10	52
2011	IS-05	39	44	12	2	2	0	0	83	5	41
2011	IS-06	42	42	4	8	4	0	0	83	13	24
2008	IS	43	43	10	3	1	0	0	86	4	134
2008	IS-02	59	24	6	12	0	0	0	82	12	17
2008	IS-03	40	40	15	5	0	0	0	80	5	20
2008	IS-04	38	50	8	0	4	0	0	88	4	52
2008	IS-05	48	41	7	3	0	0	0	90	3	29

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	34	17	7	3	1	73	10	155
2019	IS-03	41	28	17	14	0	0	69	14	29
2019	IS-04	29	42	21	0	6	2	72	6	48
2019	IS-05	45	34	11	9	2	0	79	11	47
2018	IS	32	34	20	11	3	0	66	14	128
2018	IS-03	30	30	26	11	4	0	59	15	27
2018	IS-04	36	31	23	8	3	0	67	10	39
2018	IS-05	32	35	16	16	0	0	68	16	31
2017	IS	31	31	18	12	7	1	62	19	159
2017	IS-03	30	25	25	9	8	3	56	18	36
2017	IS-04	29	36	16	11	7	0	66	18	55
2017	IS-05	34	29	14	15	5	2	65	20	41
2017	IS-06	40	20	20	10	10	0	60	20	20
2014	IS	26	40	13	15	4	2	67	19	183
2014	IS-03	28	39	12	16	5	0	67	21	43
2014	IS-04	25	33	13	20	5	4	60	27	55
2014	IS-05	20	49	17	10	0	4	72	11	49
2014	IS-06	28	48	16	4	4	0	76	8	25
2011	IS	26	41	16	8	9	0	67	16	164
2011	IS-03	19	48	19	4	11	0	67	15	27
2011	IS-04	23	40	19	6	12	0	63	17	52
2011	IS-05	37	34	12	17	0	0	71	17	41
2011	IS-06	29	50	8	4	8	0	79	13	24

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	37	15	8	2	1	75	10	156
2019	IS-03	45	21	17	17	0	0	66	17	29
2019	IS-04	23	48	15	8	4	2	72	13	48
2019	IS-05	44	35	17	2	2	0	79	4	48
2018	IS	34	36	13	14	2	0	70	16	128
2018	IS-03	26	33	26	11	4	0	59	15	27
2018	IS-04	36	33	18	10	3	0	69	13	39
2018	IS-05	40	33	3	23	0	0	73	23	30
2017	IS	31	35	15	11	6	1	67	18	159
2017	IS-03	30	27	23	9	8	3	59	18	36
2017	IS-04	27	44	9	13	7	0	71	20	55
2017	IS-05	34	34	12	10	8	2	70	18	41
2017	IS-06	45	20	20	15	0	0	65	15	20
2014	IS	29	38	13	11	7	3	69	18	182
2014	IS-03	30	44	5	9	12	0	74	21	43
2014	IS-04	27	29	16	17	7	4	58	25	55
2014	IS-05	22	45	17	10	0	6	72	11	49
2014	IS-06	40	36	12	8	4	0	76	12	25
2011	IS	27	44	10	12	7	0	71	18	163
2011	IS-03	22	48	7	19	4	0	70	22	27
2011	IS-04	27	44	12	10	8	0	71	17	52
2011	IS-05	29	46	7	17	0	0	76	17	41
2011	IS-06	39	35	13	4	9	0	74	13	23
2008	IS	34	45	9	8	5	0	79	12	133
2008	IS-02	47	35	0	12	6	0	82	18	17
2008	IS-03	35	35	10	20	0	0	70	20	20
2008	IS-04	23	60	6	6	6	0	83	12	52
2008	IS-05	43	36	14	0	7	0	79	7	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	24	18	13	4	3	1	63	18	156
2019	IS-03	31	24	17	14	3	7	3	62	19	29
2019	IS-04	31	29	19	13	6	2	0	62	19	48
2019	IS-05	42	21	17	15	2	4	0	65	17	48
2018	IS	30	33	14	16	5	2	0	64	22	128
2018	IS-03	30	26	11	15	11	7	0	60	28	27
2018	IS-04	31	28	21	18	3	0	0	59	21	39
2018	IS-05	29	39	10	16	3	3	0	70	20	31
2017	IS	28	25	16	12	16	3	0	55	29	157
2017	IS-03	19	33	14	14	17	3	0	54	32	36
2017	IS-04	30	28	7	15	15	6	0	61	31	54
2017	IS-05	30	17	25	10	15	3	0	49	25	40
2017	IS-06	40	20	20	5	15	0	0	60	20	20
2014	IS	28	32	15	11	11	4	0	62	23	183
2014	IS-03	28	37	5	12	14	5	0	68	27	43
2014	IS-04	24	33	22	7	15	0	0	56	22	55
2014	IS-05	26	31	16	10	6	10	0	63	18	49
2014	IS-06	32	37	16	12	4	0	0	68	16	25
2011	IS	29	24	10	23	13	1	0	53	36	164
2011	IS-03	22	19	11	22	26	0	0	41	48	27
2011	IS-04	31	25	12	23	10	0	0	56	33	52
2011	IS-05	34	22	7	29	7	0	0	56	37	41
2011	IS-06	29	33	8	21	4	4	0	65	26	24
2008	IS	25	35	13	16	6	5	0	64	23	134
2008	IS-02	29	24	12	24	12	0	0	53	35	17
2008	IS-03	25	30	10	25	5	5	0	58	32	20
2008	IS-04	23	35	10	17	8	8	0	63	27	52
2008	IS-05	31	38	14	7	3	7	0	74	11	29

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	33	26	42	156
2019	IS-03	28	24	48	29
2019	IS-04	35	19	46	48
2019	IS-05	38	33	29	48
2018	IS	40	24	36	129
2018	IS-03	33	22	44	27
2018	IS-04	41	26	33	39
2018	IS-05	32	23	45	31
2017	IS	42	30	28	159
2017	IS-03	42	30	27	36
2017	IS-04	44	31	26	55
2017	IS-05	32	29	40	41
2017	IS-06	50	40	10	20
2014	IS	34	25	42	183
2014	IS-03	39	28	33	43
2014	IS-04	33	24	44	55
2014	IS-05	33	22	45	49
2014	IS-06	24	24	52	25
2011	IS	40	27	33	163
2011	IS-03	48	37	15	27
2011	IS-04	35	33	33	52
2011	IS-05	37	24	39	41
2011	IS-06	30	26	43	23

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	8	31	47	4	4	6	51
2019	IS-04	6	35	53	6	0	0	17
2019	IS-05	6	33	39	6	6	11	18
2018	IS	6	24	54	4	4	8	50
2018	IS-04	0	27	53	13	0	7	15
2018	IS-05	0	20	60	0	0	20	10
2017	IS	6	29	50	6	3	6	66
2017	IS-03	6	48	27	6	13	0	15
2017	IS-04	8	29	50	4	0	8	24
2017	IS-05	0	31	61	8	0	0	13
2017	IS-06	9	10	60	10	0	10	10
2014	IS	3	42	41	6	9999	8	62
2014	IS-03	0	53	35	0	9999	12	17
2014	IS-04	6	39	34	17	9999	6	18
2014	IS-05	6	19	57	6	9999	12	16
2011	IS	5	31	48	6	9999	11	65
2011	IS-03	15	31	54	0	9999	0	13
2011	IS-04	0	35	47	0	9999	18	17
2011	IS-05	0	27	53	7	9999	13	15

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	53	8	8	3	1	82	10	156
2019	IS-03	41	38	10	10	0	0	79	10	29
2019	IS-04	21	54	10	8	6	0	75	15	48
2019	IS-05	21	65	6	6	2	0	85	8	48

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	19	8	5	2	8	1	84	8	156
2019	IS-03	52	28	7	0	3	10	0	88	4	29
2019	IS-04	52	19	6	6	2	15	0	83	10	48
2019	IS-05	63	15	10	8	0	4	0	80	9	48

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	10	90	156
2019	IS-04	19	81	48
2018	IS	14	86	129
2018	IS-04	23	77	39

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	69	31	16
2018	IS	56	44	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	56	44	16
2018	IS	61	39	18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	15
2018	IS	28	72	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	67	33	15
2018	IS	28	72	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	15
2018	IS	39	61	18

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	15
2018	IS	50	50	18

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	15
2018	IS	28	72	18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	67	33	15
2018	IS	50	50	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	47	53	15
2018	IS	33	67	18

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15
2018	IS	0	100	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	15
2018	IS	28	72	18

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	60	40	15

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	40	60	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	14	86	155
2019	IS-04	19	81	47
2019	IS-05	13	88	48

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	10	22	6	6	30	10	42	20	156
2019	IS-03	10	3	28	7	7	28	17	25	25	29
2019	IS-04	17	6	25	4	10	33	4	37	23	48
2019	IS-05	8	15	17	4	4	38	15	48	17	48
2018	IS	7	23	16	9	7	26	12	49	25	129
2018	IS-03	7	11	15	15	7	26	19	33	40	27
2018	IS-04	5	18	18	10	10	28	10	38	33	39
2018	IS-05	13	26	13	3	3	29	13	67	11	31
2017	IS	11	18	15	9	6	29	11	49	26	159
2017	IS-03	14	14	20	14	8	19	11	40	32	36
2017	IS-04	11	18	15	11	7	27	11	47	29	55
2017	IS-05	12	17	10	7	5	41	7	57	24	41
2017	IS-06	10	30	15	5	0	20	20	67	8	20
2014	IS	10	19	17	4	8	33	8	49	22	183
2014	IS-03	9	16	14	7	9	37	7	46	29	43
2014	IS-04	9	18	13	2	13	38	7	50	27	55
2014	IS-05	10	16	20	8	6	26	12	43	24	49
2014	IS-06	16	24	28	0	5	24	4	55	6	25

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	31	30	15	5	5	14	1	71	11	155
2019	IS-03	28	21	21	0	7	24	0	64	9	29
2019	IS-04	23	40	13	6	4	13	2	73	12	48
2019	IS-05	40	21	15	4	4	15	0	73	10	47
2018	IS	27	31	24	5	3	8	2	65	9	129
2018	IS-03	19	30	19	7	7	15	4	59	18	27
2018	IS-04	23	36	28	3	0	8	3	66	3	39
2018	IS-05	35	26	23	0	3	10	3	70	4	31
2017	IS	26	37	18	6	3	7	2	70	10	159
2017	IS-03	27	31	25	9	3	5	0	62	12	36
2017	IS-04	27	38	15	9	4	5	2	70	14	55
2017	IS-05	22	44	17	0	5	9	2	75	6	41
2017	IS-06	30	35	20	0	0	10	5	77	0	20
2014	IS	19	27	21	7	7	18	3	57	17	183
2014	IS-03	19	23	26	5	7	21	0	53	15	43
2014	IS-04	15	25	16	9	9	22	4	54	25	55
2014	IS-05	18	22	26	10	6	12	4	49	20	49
2014	IS-06	24	36	20	0	5	16	0	71	5	25
2011	IS	27	30	18	7	6	12	0	65	15	164
2011	IS-03	26	33	26	0	4	11	0	67	4	27
2011	IS-04	29	23	21	6	10	12	0	59	17	52
2011	IS-05	27	34	10	10	2	17	0	74	15	41
2011	IS-06	29	42	13	8	8	0	0	71	17	24

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	8	92	156
2019	IS-04	13	88	48
2019	IS-06	0	100	25
2018	IS	7	93	129
2018	IS-05	0	100	31

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	58	42	12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	6	94	154
2019	IS-04	11	89	47
2019	IS-06	0	100	25

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	9	23	3	5	36	11	42	14	154
2019	IS-03	10	3	28	0	7	38	14	29	14	29
2019	IS-04	13	10	23	4	6	38	6	41	19	48
2019	IS-05	11	9	20	4	2	39	15	43	14	46
2018	IS	9	21	19	4	3	35	9	54	13	129
2018	IS-03	19	11	19	7	4	37	4	50	19	27
2018	IS-04	5	21	21	5	5	31	13	45	18	39
2018	IS-05	6	26	16	0	0	35	16	67	0	31
2017	IS	10	18	17	6	3	35	13	53	16	158
2017	IS-03	19	22	14	9	3	22	12	62	17	36
2017	IS-04	7	20	17	7	2	32	14	51	17	55
2017	IS-05	10	10	20	3	3	48	7	44	11	40
2017	IS-06	5	25	10	5	0	40	15	67	11	20
2014	IS	11	14	16	3	5	44	7	51	16	183
2014	IS-03	14	12	23	2	7	37	5	44	16	43
2014	IS-04	7	16	15	4	7	45	5	48	23	55
2014	IS-05	10	10	14	4	4	47	10	48	19	49
2014	IS-06	20	20	16	0	0	40	5	71	0	25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	26	19	1	4	14	1	71	6	156
2019	IS-03	34	21	21	0	7	17	0	67	8	29
2019	IS-04	25	35	15	0	6	17	2	74	8	48
2019	IS-05	44	17	21	2	2	15	0	71	5	48
2018	IS	26	33	23	2	2	12	2	69	4	129
2018	IS-03	26	33	19	0	4	19	0	73	5	27
2018	IS-04	18	33	26	5	0	15	3	63	6	39
2018	IS-05	39	29	16	0	0	13	3	81	0	31
2017	IS	27	37	15	5	2	11	3	75	8	159
2017	IS-03	27	36	20	9	3	5	0	67	12	36
2017	IS-04	25	38	17	2	2	14	2	75	4	55
2017	IS-05	29	39	12	2	2	12	2	80	6	41
2017	IS-06	30	35	5	10	0	15	5	81	13	20
2014	IS	22	26	17	4	3	24	2	66	10	183
2014	IS-03	23	23	21	7	2	23	0	61	12	43
2014	IS-04	18	24	16	5	6	27	4	60	16	55
2014	IS-05	16	26	22	4	4	25	2	58	11	49
2014	IS-06	36	36	8	0	0	20	0	90	0	25
2011	IS	37	28	15	2	4	15	0	76	6	163
2011	IS-03	33	33	19	4	0	11	0	75	4	27
2011	IS-04	35	23	15	0	10	17	0	70	12	52
2011	IS-05	44	34	5	2	0	15	0	91	3	41
2011	IS-06	39	39	22	0	0	0	0	78	0	23

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	32	21	15	14	0	1	49	30	156
2019	IS-03	31	34	10	14	10	0	0	66	24	29
2019	IS-04	13	38	21	13	17	0	0	50	29	48
2019	IS-05	13	25	19	21	21	0	2	38	43	48
2018	IS	9	31	23	13	20	1	3	41	35	129
2018	IS-03	7	33	26	15	11	4	4	44	28	27
2018	IS-04	10	26	26	3	31	0	5	38	35	39
2018	IS-05	3	35	19	19	19	0	3	40	40	31
2017	IS	14	25	25	11	21	2	3	41	33	159
2017	IS-03	22	27	28	12	3	5	3	54	16	36
2017	IS-04	11	29	16	13	27	0	4	42	42	55
2017	IS-05	7	22	42	5	21	0	2	30	27	41
2017	IS-06	25	20	15	15	25	0	0	45	40	20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	31	26	19	7	0	0	48	26	156
2019	IS-03	28	45	14	10	3	0	0	72	14	29
2019	IS-04	21	21	25	25	8	0	0	42	33	48
2019	IS-05	13	33	35	15	4	0	0	46	19	48
2018	IS	8	25	29	27	10	1	0	33	38	129
2018	IS-03	15	26	26	30	0	4	0	42	31	27
2018	IS-04	10	33	36	18	3	0	0	44	21	39
2018	IS-05	0	19	35	35	10	0	0	19	45	31
2017	IS	11	26	22	27	11	1	1	38	39	158
2017	IS-03	5	33	19	26	11	3	3	41	39	36
2017	IS-04	17	30	22	24	6	0	2	47	30	54
2017	IS-05	14	22	27	22	15	0	0	36	37	41
2017	IS-06	0	15	10	50	25	0	0	15	75	20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	29	23	21	10	0	0	46	31	155
2019	IS-03	32	32	18	14	4	0	0	64	18	28
2019	IS-04	15	23	29	19	15	0	0	38	33	48
2019	IS-05	15	27	23	25	10	0	0	42	35	48
2018	IS	9	31	25	20	16	0	0	40	35	128
2018	IS-03	19	26	22	26	7	0	0	44	33	27
2018	IS-04	10	36	36	13	5	0	0	46	18	39
2018	IS-05	0	32	23	29	16	0	0	32	45	31
2017	IS	10	30	29	16	12	1	2	41	30	159
2017	IS-03	11	20	31	20	11	3	5	33	33	36
2017	IS-04	9	37	31	13	9	0	2	47	22	55
2017	IS-05	14	27	22	22	15	0	0	41	37	41
2017	IS-06	0	25	35	15	25	0	0	25	40	20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	22	26	18	12	0	0	44	29	156
2019	IS-03	41	28	10	17	3	0	0	69	21	29
2019	IS-04	17	21	25	19	19	0	0	38	38	48
2019	IS-05	19	21	35	19	6	0	0	40	25	48
2018	IS	15	23	27	18	16	1	0	39	35	128
2018	IS-03	26	11	33	15	11	4	0	38	27	27
2018	IS-04	16	34	29	13	8	0	0	50	21	38
2018	IS-05	10	26	19	29	16	0	0	35	45	31
2017	IS	11	28	20	22	17	1	1	39	40	158
2017	IS-03	11	28	16	34	5	3	3	41	42	36
2017	IS-04	7	37	22	15	17	0	2	45	32	54
2017	IS-05	16	22	20	22	20	0	0	39	42	41
2017	IS-06	5	15	25	20	35	0	0	20	55	20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	36	12	8	4	0	2	75	12	154
2019	IS-03	69	21	3	3	0	0	3	93	4	29
2019	IS-04	36	36	17	6	2	0	2	74	9	47
2019	IS-05	32	40	15	9	2	0	2	74	11	47
2018	IS	25	32	23	10	6	1	2	59	17	127
2018	IS-03	37	26	19	7	0	4	7	71	8	27
2018	IS-04	34	37	21	5	0	0	3	73	5	38
2018	IS-05	17	40	23	10	10	0	0	57	20	30
2017	IS	24	32	21	9	6	1	6	60	17	159
2017	IS-03	22	23	27	6	5	3	14	54	14	36
2017	IS-04	29	44	13	5	2	0	7	79	8	55
2017	IS-05	26	22	25	12	12	2	0	49	25	41
2017	IS-06	5	30	35	20	10	0	0	35	30	20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	30	29	6	9	0	0	56	15	155
2019	IS-03	48	31	21	0	0	0	0	79	0	29
2019	IS-04	25	27	33	8	6	0	0	52	15	48
2019	IS-05	25	29	27	6	13	0	0	54	19	48
2019	IS-06	8	36	32	8	16	0	0	44	24	25
2018	IS	20	24	24	20	11	1	0	45	31	129
2018	IS-03	30	15	30	15	7	4	0	46	23	27
2018	IS-04	33	18	28	18	3	0	0	51	21	39
2018	IS-05	6	42	19	16	16	0	0	48	32	31
2017	IS	19	25	29	16	9	1	1	45	26	159
2017	IS-03	16	30	28	14	5	3	3	50	20	36
2017	IS-04	26	25	27	14	5	0	2	52	20	55
2017	IS-05	17	22	29	12	20	0	0	39	32	41
2017	IS-06	0	20	35	35	10	0	0	20	45	20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	38	21	12	6	0	0	61	18	156
2019	IS-03	38	28	14	10	10	0	0	66	21	29
2019	IS-04	23	40	25	8	4	0	0	63	13	48
2019	IS-05	17	38	27	15	4	0	0	54	19	48
2018	IS	15	27	30	20	7	1	1	43	27	128
2018	IS-03	22	22	26	30	0	0	0	44	30	27
2018	IS-04	8	37	32	16	5	3	0	46	22	38
2018	IS-05	16	23	32	19	6	0	3	40	27	31
2017	IS	16	30	22	22	9	1	1	47	32	159
2017	IS-03	14	22	25	20	11	3	5	39	34	36
2017	IS-04	18	25	18	29	9	0	0	44	38	55
2017	IS-05	15	36	25	17	7	0	0	51	25	41
2017	IS-06	20	40	20	15	5	0	0	60	20	20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	39	21	14	6	0	0	59	20	156
2019	IS-03	38	24	17	14	7	0	0	62	21	29
2019	IS-04	17	44	17	15	8	0	0	60	23	48
2019	IS-05	19	42	23	15	2	0	0	60	17	48
2018	IS	13	33	26	18	10	0	0	46	28	127
2018	IS-03	19	19	33	26	4	0	0	37	30	27
2018	IS-04	11	51	19	16	3	0	0	62	19	37
2018	IS-05	16	23	35	13	13	0	0	39	26	31
2017	IS	12	31	27	20	9	1	1	44	29	159
2017	IS-03	19	22	19	23	8	3	5	45	34	36
2017	IS-04	9	36	27	20	7	0	0	46	27	55
2017	IS-05	10	39	32	12	7	0	0	48	20	41
2017	IS-06	10	15	30	30	15	0	0	25	45	20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	32	25	14	6	0	1	55	20	155
2019	IS-03	34	17	24	17	7	0	0	52	24	29
2019	IS-04	23	36	17	17	6	0	0	60	23	47
2019	IS-05	17	31	31	17	4	0	0	48	21	48
2018	IS	16	32	27	15	9	0	2	48	24	128
2018	IS-03	26	11	33	22	7	0	0	37	30	27
2018	IS-04	8	47	26	13	3	0	3	57	16	38
2018	IS-05	13	39	19	10	16	0	3	53	27	31
2017	IS	15	28	25	20	10	1	1	44	31	159
2017	IS-03	16	30	16	20	11	3	3	50	33	36
2017	IS-04	15	25	29	23	7	0	0	40	31	55
2017	IS-05	15	24	27	19	12	2	0	40	32	41
2017	IS-06	15	40	15	20	10	0	0	55	30	20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	30	13	11	5	1	1	71	16	155
2019	IS-03	50	14	14	14	7	0	0	64	21	28
2019	IS-04	31	27	23	10	6	2	0	60	17	48
2019	IS-05	44	33	6	13	2	0	2	79	15	48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	32	24	10	3	1	0	63	13	152
2019	IS-03	50	21	21	4	4	0	0	71	7	28
2019	IS-04	22	40	18	13	4	2	0	64	18	45
2019	IS-05	31	38	23	6	2	0	0	69	8	48
2018	IS	24	28	20	16	9	1	2	54	26	128
2018	IS-03	33	11	11	33	7	0	4	46	42	27
2018	IS-04	24	37	26	5	3	3	3	64	8	38
2018	IS-05	32	29	19	6	13	0	0	61	19	31
2017	IS	22	30	26	15	6	1	1	53	21	159
2017	IS-03	33	16	17	20	8	3	3	53	30	36
2017	IS-04	27	27	27	11	5	2	0	56	17	55
2017	IS-05	7	44	27	17	5	0	0	51	22	41
2017	IS-06	15	35	30	10	10	0	0	50	20	20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	27	10	6	5	0	2	79	11	156
2019	IS-03	59	14	14	7	7	0	0	72	14	29
2019	IS-04	48	33	13	4	2	0	0	81	6	48
2019	IS-05	42	27	6	10	8	0	6	73	20	48
2018	IS	44	29	13	9	3	0	3	75	12	126
2018	IS-03	38	27	19	0	4	0	12	74	4	26
2018	IS-04	53	26	16	3	0	0	3	81	3	38
2018	IS-05	48	23	10	13	6	0	0	71	19	31
2017	IS	47	27	16	2	5	1	2	76	7	159
2017	IS-03	47	33	14	0	0	3	3	85	0	36
2017	IS-04	44	18	25	4	5	0	4	64	9	55
2017	IS-05	39	39	12	3	7	0	0	78	10	41
2017	IS-06	70	15	5	0	10	0	0	85	10	20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	71	10	4	1	3	1	10	91	4	156
2019	IS-03	72	7	3	3	0	3	10	92	4	29
2019	IS-04	69	6	10	0	6	0	8	82	7	48
2019	IS-05	69	15	0	2	2	0	13	95	5	48
2018	IS	61	19	7	2	1	1	10	89	3	128
2018	IS-03	59	19	7	0	0	4	11	91	0	27
2018	IS-04	61	21	5	3	0	0	11	91	3	38
2018	IS-05	58	19	3	3	3	0	13	89	7	31

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	77	9	4	3	4	1	3	89	7	156
2019	IS-03	76	10	3	0	7	0	3	89	7	29
2019	IS-04	65	15	8	4	6	0	2	81	11	48
2019	IS-05	79	6	4	2	2	2	4	91	4	48
2018	IS	62	17	6	4	2	2	7	87	7	127
2018	IS-03	48	22	4	4	7	4	11	83	13	27
2018	IS-04	66	13	8	5	0	0	8	86	6	38
2018	IS-05	61	23	3	3	0	3	6	93	4	31
2017	IS	66	15	2	4	5	1	7	88	10	159
2017	IS-03	66	20	0	3	3	3	5	94	6	36
2017	IS-04	57	14	4	2	7	2	14	85	11	55
2017	IS-05	70	17	2	5	2	0	2	90	8	41
2017	IS-06	85	5	0	10	0	0	0	90	10	20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	64	22	8	3	3	0	1	86	6	155
2019	IS-03	75	14	4	0	4	0	4	93	4	28
2019	IS-04	52	33	8	4	2	0	0	85	6	48
2019	IS-05	60	17	13	4	6	0	0	77	10	48
2018	IS	51	23	17	5	2	0	2	76	7	129
2018	IS-03	41	22	19	11	4	0	4	65	15	27
2018	IS-04	54	18	18	5	3	0	3	74	8	39
2018	IS-05	52	23	23	3	0	0	0	74	3	31
2017	IS	48	31	11	5	3	1	3	81	8	159
2017	IS-03	58	26	6	3	3	3	3	88	6	36
2017	IS-04	38	38	9	9	2	0	4	79	11	55
2017	IS-05	53	22	20	2	0	0	2	77	3	41
2017	IS-06	45	40	10	5	0	0	0	85	5	20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	60	19	8	6	6	0	1	79	12	156
2019	IS-03	66	14	3	3	10	0	3	82	14	29
2019	IS-04	60	21	10	2	6	0	0	81	8	48
2019	IS-05	50	23	10	13	4	0	0	73	17	48
2018	IS	40	31	13	8	5	1	2	73	14	129
2018	IS-03	33	22	11	15	11	4	4	60	28	27
2018	IS-04	44	26	23	3	0	0	5	73	3	39
2018	IS-05	39	39	6	10	6	0	0	77	16	31
2017	IS	49	26	13	4	3	1	4	78	8	159
2017	IS-03	41	33	12	5	3	3	3	79	9	36
2017	IS-04	47	24	14	7	2	0	5	75	10	55
2017	IS-05	56	20	17	0	5	0	2	77	5	41
2017	IS-06	55	30	5	5	0	0	5	89	5	20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	51	10	6	2	2	1	28	85	5	154
2019	IS-03	69	0	0	0	0	0	31	100	0	29
2019	IS-04	46	6	2	0	2	2	42	93	4	48
2019	IS-05	46	10	6	6	4	0	27	77	14	48
2018	IS	37	19	6	4	1	0	34	85	7	127
2018	IS-03	37	7	0	4	0	0	52	92	8	27
2018	IS-04	46	10	3	3	0	0	38	92	4	39
2018	IS-05	30	17	7	7	0	0	40	78	11	30
2017	IS	46	14	4	3	0	1	32	89	5	159
2017	IS-03	47	11	0	0	0	3	40	100	0	36
2017	IS-04	44	11	2	2	0	0	42	94	3	55
2017	IS-05	46	12	7	7	0	0	27	80	10	41
2017	IS-06	45	35	15	5	0	0	0	80	5	20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	70	16	7	1	2	1	3	89	3	155
2019	IS-03	79	7	3	0	3	0	7	93	4	29
2019	IS-04	71	17	6	4	2	0	0	88	6	48
2019	IS-05	65	17	10	0	0	2	6	89	0	48
2018	IS	56	25	8	2	0	1	9	90	2	128
2018	IS-04	59	21	8	0	0	0	13	91	0	39
2018	IS-05	55	29	13	3	0	0	0	84	3	31
2017	IS	58	23	5	0	2	1	11	93	2	159
2017	IS-03	58	25	3	0	0	3	12	96	0	36
2017	IS-04	49	22	8	0	4	0	18	86	4	55
2017	IS-05	63	30	0	0	2	0	5	97	3	41
2017	IS-06	65	20	10	0	0	0	5	89	0	20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	78	10	3	1	4	0	4	92	5	155
2019	IS-03	76	10	0	3	3	0	7	93	7	29
2019	IS-04	70	17	2	2	9	0	0	87	11	47
2019	IS-05	81	4	6	0	0	0	8	93	0	48
2018	IS	66	15	7	1	4	2	5	87	5	128
2018	IS-04	54	18	8	3	8	3	8	80	11	39
2018	IS-05	81	16	3	0	0	0	0	97	0	31
2017	IS	69	13	6	3	3	2	5	88	5	157
2017	IS-03	52	19	5	0	3	8	12	90	3	36
2017	IS-04	60	16	13	5	2	0	4	79	7	55
2017	IS-05	82	8	3	0	3	0	5	95	3	39
2017	IS-06	90	5	0	5	0	0	0	95	5	20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	27	12	7	3	0	2	78	10	156
2019	IS-03	52	31	10	0	7	0	0	83	7	29
2019	IS-04	52	25	8	10	2	0	2	79	13	48
2019	IS-05	38	27	19	8	4	0	4	67	13	48
2018	IS	41	27	20	6	2	1	2	71	8	128
2018	IS-03	30	19	30	7	4	4	7	54	13	27
2018	IS-04	42	26	18	8	3	0	3	70	11	38
2018	IS-05	45	39	16	0	0	0	0	84	0	31
2017	IS	45	32	11	6	3	2	1	81	8	158
2017	IS-03	30	40	11	5	5	5	3	76	12	36
2017	IS-04	49	29	11	4	4	2	2	81	7	55
2017	IS-05	48	34	12	5	0	0	0	83	5	41
2017	IS-06	58	37	0	5	0	0	0	95	5	19

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	8	40	37	13	2	0	49	15	156
2019	IS-03	17	38	31	10	3	0	55	14	29
2019	IS-04	8	35	42	13	2	0	44	15	48
2019	IS-05	6	40	38	15	2	0	46	17	48
2018	IS	9	28	43	12	8	0	38	20	128
2018	IS-03	15	26	41	15	4	0	41	19	27
2018	IS-04	11	29	45	5	11	0	39	16	38
2018	IS-05	6	32	45	13	3	0	39	16	31
2017	IS	4	28	41	21	5	1	32	27	159
2017	IS-03	5	27	39	20	5	3	34	26	36
2017	IS-04	7	27	47	14	4	0	35	18	55
2017	IS-05	2	36	37	15	10	0	39	25	41
2017	IS-06	0	15	35	50	0	0	15	50	20

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	6	20	45	21	7	0	1	29	27	155
2019	IS-03	10	7	45	24	10	0	3	36	18	29
2019	IS-04	4	23	50	15	8	0	0	23	27	48
2019	IS-05	6	21	45	23	4	0	0	28	28	47
2018	IS	11	22	43	23	1	0	0	24	33	126
2018	IS-04	3	26	49	23	0	0	0	23	28	39
2018	IS-05	13	27	33	27	0	0	0	27	40	30
2018	IS-06	23	15	46	15	0	0	0	15	38	26
2017	IS	9	25	48	12	5	1	1	17	35	159
2017	IS-03	14	14	56	5	6	3	3	12	29	36
2017	IS-04	5	23	52	13	6	0	0	19	29	55
2017	IS-05	12	27	42	16	2	0	0	19	39	41
2017	IS-06	5	50	35	10	0	0	0	10	55	20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	40	18	4	2	1	76	6	154
2019	IS-03	41	28	21	3	3	3	71	7	29
2019	IS-04	26	51	17	2	2	2	78	4	47
2019	IS-05	38	40	19	2	2	0	77	4	48
2018	IS	36	40	12	6	3	2	78	10	129
2018	IS-03	30	26	19	11	4	11	63	17	27
2018	IS-04	23	59	8	5	5	0	82	10	39
2018	IS-05	52	29	10	6	3	0	81	10	31
2017	IS	42	37	8	8	4	1	80	11	159
2017	IS-03	33	30	9	22	3	3	65	26	36
2017	IS-04	46	42	5	2	4	2	89	6	55
2017	IS-05	41	37	12	5	5	0	78	10	41
2017	IS-06	50	40	5	0	5	0	90	5	20

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	23	42	17	13	5	0	65	18	156
2019	IS-03	28	34	24	7	7	0	62	14	29
2019	IS-04	10	54	19	10	6	0	65	17	48
2019	IS-05	27	33	19	15	6	0	60	21	48
2018	IS	22	35	9	19	10	4	60	31	129
2018	IS-03	33	11	19	22	4	11	50	29	27
2018	IS-04	21	44	5	18	10	3	66	29	39
2018	IS-05	16	42	6	16	16	3	60	33	31
2017	IS	13	43	14	19	10	1	56	29	159
2017	IS-03	14	39	14	23	9	3	54	32	36
2017	IS-04	11	51	13	15	11	0	62	26	55
2017	IS-05	17	31	17	27	7	0	48	34	41
2017	IS-06	5	50	20	10	15	0	55	25	20

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	15	85	155
2019	IS-03	17	83	29
2019	IS-04	17	83	48
2019	IS-05	15	85	47
2017	IS	30	70	159
2017	IS-03	30	70	36
2017	IS-04	42	58	55
2017	IS-05	17	83	41
2017	IS-06	25	75	20
2014	IS	20	80	182
2014	IS-03	23	77	43
2014	IS-04	20	80	55
2014	IS-05	23	77	48

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	96	4	24
2017	IS	81	19	48
2017	IS-03	81	19	11
2017	IS-04	87	13	23
2014	IS	83	17	37
2014	IS-03	100	0	10
2014	IS-04	100	0	11
2014	IS-05	55	45	11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	41	41	0	18	82	18	22
2017	IS	51	36	5	8	87	8	39
2017	IS-04	55	45	0	0	100	0	20
2014	IS	58	32	3	6	90	6	31
2014	IS-03	70	30	0	0	100	0	10
2014	IS-04	64	18	9	9	82	9	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	19	32	23	15	8	2	0	20	80	154
2019	IS-03	21	34	14	24	3	3	0	21	79	29
2019	IS-04	15	38	23	11	9	4	0	16	84	47
2019	IS-05	17	28	30	13	13	0	0	17	83	47
2018	IS	22	30	24	10	11	2	1	22	78	128
2018	IS-03	19	37	26	7	7	4	0	19	81	27
2018	IS-04	31	21	26	5	15	3	0	32	68	39
2018	IS-05	10	39	29	6	13	0	3	10	90	31
2017	IS	29	19	24	15	10	3	0	30	70	159
2017	IS-03	41	22	22	12	0	3	0	43	57	36
2017	IS-04	25	20	24	14	15	2	0	26	74	55
2017	IS-05	31	20	24	10	10	5	0	33	67	41
2017	IS-06	20	15	30	20	10	5	0	21	79	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	57	43	121
2019	IS-03	64	36	22
2019	IS-04	45	55	38
2019	IS-05	59	41	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	39	61	119
2019	IS-03	50	50	22
2019	IS-04	41	59	37
2019	IS-05	36	64	39
2018	IS	21	79	97
2018	IS-03	14	86	21
2018	IS-04	27	73	26
2018	IS-05	22	78	27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	19	21	21	19	3	6	33	44	118
2019	IS-03	5	24	19	24	19	0	10	32	47	21
2019	IS-04	16	18	26	16	16	3	5	37	34	38
2019	IS-05	13	13	18	26	23	5	3	28	53	39
2018	IS	8	19	11	28	23	2	8	30	57	96
2018	IS-03	10	15	10	20	35	5	5	28	61	20
2018	IS-04	19	15	15	19	19	0	12	39	43	26
2018	IS-05	4	15	4	48	22	0	7	20	76	27
2017	IS	12	19	7	24	27	1	9	35	57	108
2017	IS-03	25	15	10	15	16	5	15	50	38	20
2017	IS-04	15	27	5	28	18	0	7	45	49	40
2017	IS-05	4	16	4	27	34	0	16	23	72	26
2017	IS-06	7	20	20	13	39	0	0	27	53	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	3	15	15	25	36	3	3	19	65	117
2019	IS-03	0	33	10	33	19	0	5	35	55	21
2019	IS-04	3	16	21	13	37	3	8	21	56	38
2019	IS-05	3	8	13	21	50	5	0	11	75	38
2018	IS	3	7	9	21	46	2	11	12	77	95
2018	IS-04	8	8	8	15	50	0	12	17	74	26
2018	IS-05	0	0	11	26	44	4	15	0	86	27
2017	IS	1	6	5	23	57	2	6	7	87	108
2017	IS-03	0	10	5	20	46	10	10	12	82	20
2017	IS-04	0	5	2	22	68	0	2	5	92	40
2017	IS-05	0	8	11	19	51	0	11	9	78	26
2017	IS-06	7	0	7	20	60	0	7	7	86	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	29	20	20	14	15	3	50	30	153
2019	IS-03	36	18	14	11	7	14	63	21	28
2019	IS-04	19	23	19	13	27	0	42	40	48
2019	IS-05	29	17	21	19	15	0	46	33	48
2018	IS	25	16	18	16	18	7	44	37	129
2018	IS-03	33	7	19	15	19	7	44	36	27
2018	IS-04	15	31	10	15	18	10	51	37	39
2018	IS-05	26	10	19	19	26	0	35	45	31

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment