2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 53 37 5 4 2 0 0 89 5 112
2019 FI-01 61 33 6 0 0 0 0 94 0 18
2019 FI-02 54 33 5 5 3 0 0 87 8 39
2019 FI-03 45 45 3 3 3 0 0 91 6 33
2019 FI-04 60 25 10 5 0 0 0 85 5 20
2017 FI 40 46 6 6 1 0 0 86 7 124
2017 FI-01 44 36 6 11 3 0 0 81 14 36
2017 FI-02 55 38 7 0 0 0 0 93 0 29
2017 FI-03 24 61 8 7 0 0 0 85 7 38
2017 FI-04 43 47 5 5 0 0 0 89 5 19
2014 FI 38 46 4 8 4 0 0 84 12 161
2014 FI-01 38 46 2 12 2 0 0 83 15 48
2014 FI-02 44 37 9 2 7 0 0 81 9 43
2014 FI-03 38 56 0 3 3 0 0 95 5 39
2014 FI-04 31 41 3 17 7 0 0 72 24 29
2011 FI 35 45 7 9 4 0 0 80 13 181
2011 FI-01 42 40 6 6 6 0 0 83 12 52
2011 FI-02 29 47 5 13 5 0 0 76 18 55
2011 FI-03 39 45 7 9 0 0 0 84 9 44
2011 FI-04 28 48 14 7 3 0 0 76 10 29
2008 FI 49 42 3 5 1 0 0 92 6 177
2008 FI-01 44 52 0 4 0 0 0 96 4 50
2008 FI-02 45 47 2 6 0 0 0 92 6 51
2008 FI-03 52 38 8 2 0 0 0 90 2 48
2008 FI-04 63 21 0 8 8 0 0 83 17 24

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 65 23 4 5 4 0 0 87 9 111
2019 FI-01 78 6 11 6 0 0 0 83 6 18
2019 FI-02 59 26 3 5 8 0 0 85 13 39
2019 FI-03 50 38 3 9 0 0 0 88 9 32
2019 FI-04 85 10 0 0 5 0 0 95 5 20
2017 FI 61 28 4 4 2 0 2 90 6 124
2017 FI-01 61 22 3 3 6 0 6 88 9 36
2017 FI-02 62 31 7 0 0 0 0 93 0 29
2017 FI-03 58 32 3 8 0 0 0 89 8 38
2017 FI-04 68 21 5 5 0 0 0 89 5 19
2014 FI 65 18 6 7 1 0 2 85 9 160
2014 FI-01 62 21 6 4 0 0 6 89 5 47
2014 FI-02 58 23 7 9 2 0 0 81 12 43
2014 FI-03 74 15 5 5 0 0 0 90 5 39
2014 FI-04 69 10 0 14 4 0 3 82 18 29
2011 FI 71 15 6 3 3 0 1 87 7 181
2011 FI-01 85 8 2 4 0 0 2 94 4 52
2011 FI-02 71 22 4 0 4 0 0 93 4 55
2011 FI-03 66 9 11 7 5 0 2 77 12 44
2011 FI-04 55 24 10 3 7 0 0 79 10 29
2008 FI 60 20 5 6 8 1 1 80 14 176
2008 FI-01 71 12 6 8 2 0 0 84 10 49
2008 FI-02 65 18 4 8 4 2 0 84 12 51
2008 FI-03 50 25 8 0 15 0 2 77 15 48
2008 FI-04 42 29 0 13 17 0 0 71 29 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 51 33 8 4 4 0 0 84 8 113
2019 FI-01 61 28 0 11 0 0 0 89 11 18
2019 FI-02 50 30 10 8 3 0 0 80 10 40
2019 FI-03 45 45 3 0 6 0 0 91 6 33
2019 FI-04 50 25 20 0 5 0 0 75 5 20
2017 FI 37 35 12 10 6 0 0 73 15 124
2017 FI-01 33 33 11 14 8 0 0 67 22 36
2017 FI-02 38 41 3 7 10 0 0 79 17 29
2017 FI-03 32 40 18 10 0 0 0 72 10 38
2017 FI-04 49 25 16 5 5 0 0 73 11 19
2014 FI 44 37 6 9 4 0 0 80 14 161
2014 FI-01 48 39 4 6 2 0 0 88 8 48
2014 FI-02 40 35 7 14 5 0 0 74 19 43
2014 FI-03 41 36 8 10 5 0 0 77 15 39
2014 FI-04 48 31 7 7 7 0 0 79 14 29
2011 FI 51 32 8 6 3 0 1 83 9 180
2011 FI-01 49 33 6 6 6 0 0 82 12 51
2011 FI-02 51 31 15 2 2 0 0 82 4 55
2011 FI-03 52 34 2 7 2 0 2 88 9 44
2011 FI-04 55 24 7 10 3 0 0 79 14 29

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 35 17 6 5 0 0 72 11 111
2019 FI-01 39 28 22 11 0 0 0 67 11 18
2019 FI-02 28 46 21 0 5 0 0 74 5 39
2019 FI-03 44 31 13 6 6 0 0 75 13 32
2019 FI-04 45 25 10 15 5 0 0 70 20 20
2018 FI 33 41 9 9 8 1 0 75 16 80
2018 FI-01 43 38 10 0 5 5 0 85 5 21
2018 FI-02 42 38 4 13 4 0 0 79 17 24
2018 FI-03 10 57 19 5 10 0 0 67 14 21
2018 FI-04 40 30 0 10 20 0 0 70 30 10
2017 FI 27 52 7 7 5 1 0 80 12 124
2017 FI-01 31 44 3 8 14 0 0 75 22 36
2017 FI-02 21 62 10 7 0 0 0 83 7 29
2017 FI-03 21 60 8 11 0 0 0 81 11 38
2017 FI-04 42 38 11 0 5 4 0 83 6 19
2014 FI 30 42 11 12 5 0 0 72 17 161
2014 FI-01 33 40 8 15 4 0 0 73 19 48
2014 FI-02 33 44 9 9 5 0 0 77 14 43
2014 FI-03 26 46 13 10 5 0 0 72 15 39
2014 FI-04 31 35 14 14 7 0 0 66 21 29
2011 FI 29 39 15 9 8 0 0 69 17 181
2011 FI-01 27 29 15 12 17 0 0 56 29 52
2011 FI-02 25 42 15 11 7 0 0 67 18 55
2011 FI-03 30 52 11 5 2 0 0 82 7 44
2011 FI-04 41 34 17 7 0 0 0 76 7 29
2008 FI 28 44 14 9 4 0 1 73 13 177
2008 FI-01 14 58 16 8 4 0 0 72 12 50
2008 FI-02 39 27 18 10 6 0 0 67 16 51
2008 FI-03 31 40 15 13 2 0 0 71 15 48
2008 FI-04 29 58 4 4 0 0 4 91 4 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 54 32 10 3 1 0 0 87 4 112
2019 FI-01 61 33 6 0 0 0 0 94 0 18
2019 FI-02 48 35 10 5 3 0 0 83 8 40
2019 FI-03 52 36 9 3 0 0 0 88 3 33
2019 FI-04 70 15 15 0 0 0 0 85 0 20
2017 FI 50 40 6 2 1 0 0 90 3 124
2017 FI-01 44 42 11 0 3 0 0 86 3 36
2017 FI-02 45 41 7 7 0 0 0 86 7 29
2017 FI-03 42 50 5 3 0 0 0 92 3 38
2017 FI-04 79 21 0 0 0 0 0 100 0 19
2014 FI 52 30 8 6 3 1 1 83 9 159
2014 FI-01 46 40 8 4 2 0 0 85 6 48
2014 FI-02 52 24 10 12 2 0 0 76 14 42
2014 FI-03 59 26 8 3 3 0 3 87 5 39
2014 FI-04 52 24 7 7 3 3 3 81 11 29

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 31 10 6 3 0 0 81 9 113
2019 FI-01 56 33 6 0 6 0 0 89 6 18
2019 FI-02 45 35 18 3 0 0 0 80 3 40
2019 FI-03 55 33 0 9 3 0 0 88 12 33
2019 FI-04 50 20 15 10 5 0 0 70 15 20
2018 FI 46 33 11 6 4 0 0 79 10 82
2018 FI-01 52 38 5 0 5 0 0 90 5 21
2018 FI-02 60 32 8 0 0 0 0 92 0 25
2018 FI-03 41 23 18 14 5 0 0 64 18 22
2018 FI-04 30 30 20 10 10 0 0 60 20 10
2017 FI 46 34 10 7 3 0 0 80 10 124
2017 FI-01 53 33 6 3 6 0 0 86 8 36
2017 FI-02 52 38 7 3 0 0 0 90 3 29
2017 FI-03 48 32 11 7 3 0 0 79 10 38
2017 FI-04 22 30 21 22 5 0 0 52 27 19
2014 FI 44 33 6 11 6 0 0 77 17 161
2014 FI-01 52 35 8 2 2 0 0 88 4 48
2014 FI-02 49 30 5 9 7 0 0 79 16 43
2014 FI-03 44 36 0 21 0 0 0 79 21 39
2014 FI-04 24 31 14 10 21 0 0 55 31 29
2011 FI 43 31 9 8 8 0 0 74 17 181
2011 FI-01 48 27 6 12 8 0 0 75 19 52
2011 FI-02 45 27 16 5 5 0 0 73 11 55
2011 FI-03 45 32 9 2 11 0 0 77 14 44
2011 FI-04 28 41 3 17 10 0 0 69 28 29

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 38 40 15 4 3 0 0 78 7 113
2019 FI-01 56 22 22 0 0 0 0 78 0 18
2019 FI-02 23 48 23 5 3 0 0 70 8 40
2019 FI-03 36 48 6 6 3 0 0 85 9 33
2019 FI-04 55 30 10 0 5 0 0 85 5 20
2018 FI 31 48 14 4 4 0 0 79 7 81
2018 FI-01 33 43 19 5 0 0 0 76 5 21
2018 FI-02 28 60 8 0 4 0 0 88 4 25
2018 FI-03 36 41 18 5 0 0 0 77 5 22
2018 FI-04 30 40 10 10 10 0 0 70 20 10
2017 FI 28 51 10 9 2 0 0 79 11 124
2017 FI-01 22 53 11 11 3 0 0 75 14 36
2017 FI-02 34 52 7 7 0 0 0 86 7 29
2017 FI-03 31 48 11 8 3 0 0 79 11 38
2017 FI-04 21 52 11 11 5 0 0 73 16 19
2014 FI 33 44 11 6 6 0 0 77 12 161
2014 FI-01 33 44 17 2 4 0 0 77 6 48
2014 FI-02 35 37 9 12 7 0 0 72 19 43
2014 FI-03 28 49 13 8 3 0 0 77 10 39
2014 FI-04 34 52 0 3 10 0 0 86 14 29
2011 FI 34 42 13 3 7 0 0 76 11 180
2011 FI-01 35 35 17 4 10 0 0 69 13 52
2011 FI-02 27 49 11 7 5 0 0 76 13 55
2011 FI-03 40 42 14 0 5 0 0 81 5 43
2011 FI-04 41 38 10 0 10 0 0 79 10 29
2008 FI 32 43 11 8 5 0 0 75 14 177
2008 FI-01 18 54 14 10 4 0 0 72 14 50
2008 FI-02 31 49 8 4 8 0 0 80 12 51
2008 FI-03 38 27 15 17 4 0 0 65 21 48
2008 FI-04 46 42 8 0 4 0 0 88 4 24

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 42 12 8 7 0 1 72 15 113
2019 FI-01 44 39 6 6 6 0 0 83 11 18
2019 FI-02 23 43 10 13 13 0 0 65 25 40
2019 FI-03 30 39 18 6 3 0 3 72 9 33
2019 FI-04 30 45 15 5 5 0 0 75 10 20
2018 FI 35 33 15 10 6 1 0 69 16 82
2018 FI-01 43 24 14 14 0 5 0 70 15 21
2018 FI-02 36 40 16 0 8 0 0 76 8 25
2018 FI-03 36 32 14 18 0 0 0 68 18 22
2018 FI-04 30 40 10 10 10 0 0 70 20 10
2017 FI 23 49 11 9 7 1 0 73 16 124
2017 FI-01 28 42 8 8 11 3 0 71 20 36
2017 FI-02 34 41 7 7 10 0 0 76 17 29
2017 FI-03 21 52 13 13 0 0 0 73 13 38
2017 FI-04 5 63 16 5 11 0 0 68 16 19
2014 FI 24 40 14 12 10 1 0 64 22 161
2014 FI-01 37 36 8 8 8 2 0 75 17 48
2014 FI-02 26 40 16 5 14 0 0 65 19 43
2014 FI-03 15 41 15 21 8 0 0 56 28 39
2014 FI-04 10 48 14 17 10 0 0 59 28 29
2011 FI 22 39 15 12 11 1 1 62 23 181
2011 FI-01 25 33 13 12 15 2 0 59 27 52
2011 FI-02 20 44 13 13 9 0 2 65 22 55
2011 FI-03 23 45 11 11 7 0 2 70 19 44
2011 FI-04 17 34 24 10 14 0 0 52 24 29

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 36 46 12 4 1 0 0 82 5 113
2019 FI-01 44 44 6 6 0 0 0 89 6 18
2019 FI-02 23 55 15 5 3 0 0 78 8 40
2019 FI-03 36 45 12 6 0 0 0 82 6 33
2019 FI-04 55 30 15 0 0 0 0 85 0 20
2018 FI 29 44 12 10 5 0 0 73 15 82
2018 FI-01 33 43 5 14 5 0 0 76 19 21
2018 FI-02 28 52 12 8 0 0 0 80 8 25
2018 FI-03 27 55 9 9 0 0 0 82 9 22
2018 FI-04 40 10 20 10 20 0 0 50 30 10
2017 FI 28 46 10 11 5 0 0 74 15 124
2017 FI-01 28 42 8 11 11 0 0 69 22 36
2017 FI-02 24 42 20 14 0 0 0 66 14 29
2017 FI-03 29 50 11 8 3 0 0 79 11 38
2017 FI-04 32 52 0 11 5 0 0 84 16 19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 46 7 4 0 0 0 89 4 112
2019 FI-01 61 39 0 0 0 0 0 100 0 18
2019 FI-02 23 56 15 5 0 0 0 79 5 39
2019 FI-03 39 55 0 6 0 0 0 94 6 33
2019 FI-04 70 20 10 0 0 0 0 90 0 20
2018 FI 44 43 6 4 1 1 0 89 5 81
2018 FI-01 55 30 0 10 0 5 0 89 11 20
2018 FI-02 40 48 12 0 0 0 0 88 0 25
2018 FI-03 36 59 5 0 0 0 0 95 0 22
2018 FI-04 60 20 10 10 0 0 0 80 10 10
2017 FI 36 46 10 5 3 0 0 82 8 123
2017 FI-01 31 50 8 6 6 0 0 81 11 36
2017 FI-02 43 43 11 4 0 0 0 86 4 28
2017 FI-03 27 52 13 5 3 0 0 79 8 38
2017 FI-04 52 32 5 5 5 0 0 84 11 19
2014 FI 40 42 11 2 4 1 0 83 6 161
2014 FI-01 37 38 10 6 6 2 0 77 13 48
2014 FI-02 40 40 19 0 2 0 0 79 2 43
2014 FI-03 38 51 5 0 5 0 0 90 5 39
2014 FI-04 48 41 7 0 3 0 0 90 3 29
2011 FI 39 39 16 2 3 1 0 79 5 180
2011 FI-01 33 42 13 6 4 2 0 76 10 52
2011 FI-02 33 49 15 0 4 0 0 82 4 55
2011 FI-03 48 27 25 0 0 0 0 75 0 44
2011 FI-04 54 29 11 4 4 0 0 82 7 28
2008 FI 44 39 7 7 3 0 0 83 10 177
2008 FI-01 36 46 6 12 0 0 0 82 12 50
2008 FI-02 43 37 12 2 6 0 0 80 8 51
2008 FI-03 46 35 4 10 4 0 0 81 15 48
2008 FI-04 54 38 8 0 0 0 0 92 0 24

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 43 12 10 3 0 0 76 12 113
2019 FI-01 44 39 6 11 0 0 0 83 11 18
2019 FI-02 18 48 20 13 3 0 0 65 15 40
2019 FI-03 39 36 12 6 6 0 0 76 12 33
2019 FI-04 45 45 0 10 0 0 0 90 10 20
2018 FI 38 36 13 9 4 1 0 75 13 80
2018 FI-01 47 21 11 16 0 5 0 72 17 19
2018 FI-02 36 52 4 8 0 0 0 88 8 25
2018 FI-03 32 36 27 5 0 0 0 68 5 22
2018 FI-04 40 30 0 10 20 0 0 70 30 10
2017 FI 26 48 10 6 8 1 0 75 15 124
2017 FI-01 28 50 6 6 8 3 0 80 14 36
2017 FI-02 31 45 17 7 0 0 0 76 7 29
2017 FI-03 24 44 16 8 8 0 0 68 16 38
2017 FI-04 16 57 0 5 22 0 0 73 27 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 50 35 12 2 1 0 0 85 3 113
2019 FI-01 72 22 6 0 0 0 0 94 0 18
2019 FI-02 40 38 20 0 3 0 0 78 3 40
2019 FI-03 42 45 9 3 0 0 0 88 3 33
2019 FI-04 65 20 10 5 0 0 0 85 5 20
2018 FI 51 34 10 4 1 0 0 85 5 80
2018 FI-01 50 30 10 10 0 0 0 80 10 20
2018 FI-02 63 38 0 0 0 0 0 100 0 24
2018 FI-03 50 32 18 0 0 0 0 82 0 22
2018 FI-04 40 40 10 10 0 0 0 80 10 10
2017 FI 48 43 6 2 2 0 0 91 3 124
2017 FI-01 47 44 3 3 3 0 0 92 6 36
2017 FI-02 51 49 0 0 0 0 0 100 0 29
2017 FI-03 42 42 11 3 3 0 0 84 5 38
2017 FI-04 59 31 11 0 0 0 0 89 0 19
2014 FI 61 26 7 3 2 1 0 88 5 161
2014 FI-01 58 27 4 6 2 2 0 87 8 48
2014 FI-02 58 26 12 2 2 0 0 84 5 43
2014 FI-03 62 31 5 3 0 0 0 92 3 39
2014 FI-04 69 21 7 0 3 0 0 90 3 29
2011 FI 53 31 9 4 3 0 0 84 7 181
2011 FI-01 46 37 4 6 8 0 0 83 13 52
2011 FI-02 47 38 9 4 2 0 0 85 5 55
2011 FI-03 61 20 18 0 0 0 0 82 0 44
2011 FI-04 62 24 3 7 3 0 0 86 10 29

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 36 35 19 4 6 0 0 71 10 113
2019 FI-01 56 17 17 11 0 0 0 72 11 18
2019 FI-02 30 33 28 3 8 0 0 63 10 40
2019 FI-03 33 39 15 3 9 0 0 73 12 33
2019 FI-04 35 45 15 0 5 0 0 80 5 20
2018 FI 26 44 15 10 5 0 0 70 15 81
2018 FI-01 35 35 25 0 5 0 0 70 5 20
2018 FI-02 20 40 16 20 4 0 0 60 24 25
2018 FI-03 23 55 14 9 0 0 0 77 9 22
2018 FI-04 40 40 0 10 10 0 0 80 20 10
2017 FI 23 56 7 7 6 0 0 79 14 124
2017 FI-01 28 53 3 6 11 0 0 81 17 36
2017 FI-02 21 62 3 14 0 0 0 83 14 29
2017 FI-03 13 60 13 8 5 0 0 73 13 38
2017 FI-04 42 37 11 0 11 0 0 79 11 19
2014 FI 24 47 13 11 6 0 0 71 16 161
2014 FI-01 27 54 5 12 2 0 0 81 15 48
2014 FI-02 16 49 16 9 9 0 0 65 19 43
2014 FI-03 33 33 21 10 3 0 0 67 13 39
2014 FI-04 21 55 7 7 10 0 0 76 17 29
2011 FI 31 44 13 5 7 0 0 75 12 181
2011 FI-01 29 42 10 6 13 0 0 71 19 52
2011 FI-02 31 42 13 9 5 0 0 73 15 55
2011 FI-03 32 55 11 0 2 0 0 86 2 44
2011 FI-04 38 34 17 3 7 0 0 72 10 29

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 32 20 4 3 0 0 73 7 112
2019 FI-01 61 28 11 0 0 0 0 89 0 18
2019 FI-02 33 30 28 8 3 0 0 63 10 40
2019 FI-03 41 31 19 3 6 0 0 72 9 32
2019 FI-04 45 35 15 5 0 0 0 80 5 20
2018 FI 33 32 20 12 2 0 0 65 15 81
2018 FI-01 45 30 15 10 0 0 0 75 10 20
2018 FI-02 32 36 16 16 0 0 0 68 16 25
2018 FI-03 36 23 32 9 0 0 0 59 9 22
2018 FI-04 20 40 20 10 10 0 0 60 20 10
2017 FI 30 40 18 6 6 0 0 70 11 124
2017 FI-01 31 42 17 3 8 0 0 72 11 36
2017 FI-02 31 52 14 3 0 0 0 83 3 29
2017 FI-03 26 34 27 8 5 0 0 60 13 38
2017 FI-04 32 32 15 11 11 0 0 64 22 19
2014 FI 32 38 16 7 7 0 0 71 14 161
2014 FI-01 37 39 17 4 2 0 0 77 6 48
2014 FI-02 28 37 16 12 7 0 0 65 19 43
2014 FI-03 36 36 18 5 5 0 0 72 10 39
2014 FI-04 28 41 7 7 17 0 0 69 24 29

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 41 14 5 2 0 1 78 7 112
2019 FI-01 56 33 11 0 0 0 0 89 0 18
2019 FI-02 23 51 15 8 0 0 3 76 8 39
2019 FI-03 36 42 15 0 6 0 0 79 6 33
2019 FI-04 45 30 15 10 0 0 0 75 10 20
2018 FI 30 38 19 9 5 0 0 68 14 80
2018 FI-02 32 36 24 8 0 0 0 68 8 25
2018 FI-03 27 32 23 18 0 0 0 59 18 22
2017 FI 33 45 10 7 6 0 0 78 12 123
2017 FI-01 42 42 6 3 8 0 0 83 11 36
2017 FI-02 24 58 10 7 0 0 0 83 7 29
2017 FI-03 27 43 16 11 3 0 0 70 14 37
2017 FI-04 42 31 5 5 16 0 0 73 22 19
2014 FI 32 43 12 7 6 0 0 75 13 161
2014 FI-01 44 37 9 6 4 0 0 81 10 48
2014 FI-02 23 49 14 7 7 0 0 72 14 43
2014 FI-03 38 38 15 5 3 0 0 77 8 39
2014 FI-04 17 52 7 10 14 0 0 69 24 29
2011 FI 38 40 10 4 7 0 1 78 12 180
2011 FI-01 40 27 15 10 8 0 0 67 17 52
2011 FI-02 37 46 7 4 6 0 0 83 9 54
2011 FI-03 41 39 14 0 5 0 2 81 5 44
2011 FI-04 31 52 0 3 14 0 0 83 17 29

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 39 43 14 4 1 0 0 82 5 111
2019 FI-01 59 35 6 0 0 0 0 94 0 17
2019 FI-02 20 63 10 5 3 0 0 83 8 40
2019 FI-03 41 34 22 3 0 0 0 75 3 32
2019 FI-04 60 20 15 5 0 0 0 80 5 20
2018 FI 40 38 13 8 3 0 0 78 10 80
2018 FI-01 42 42 11 5 0 0 0 84 5 19
2018 FI-02 48 32 16 4 0 0 0 80 4 25
2018 FI-03 32 45 14 5 5 0 0 77 9 22
2018 FI-04 50 20 0 20 10 0 0 70 30 10
2017 FI 35 48 6 7 4 0 0 83 11 124
2017 FI-01 33 44 6 14 3 0 0 78 17 36
2017 FI-02 31 55 7 7 0 0 0 86 7 29
2017 FI-03 39 45 8 0 8 0 0 84 8 38
2017 FI-04 33 51 0 11 5 0 0 84 16 19
2014 FI 35 41 13 5 6 0 0 76 11 161
2014 FI-01 41 37 15 2 4 0 0 79 6 48
2014 FI-02 35 37 12 7 9 0 0 72 16 43
2014 FI-03 31 41 18 8 3 0 0 72 10 39
2014 FI-04 31 52 7 3 7 0 0 83 10 29
2011 FI 41 37 12 4 6 0 0 78 10 180
2011 FI-01 37 38 10 8 8 0 0 75 15 52
2011 FI-02 35 42 13 7 4 0 0 76 11 55
2011 FI-03 47 33 16 0 5 0 0 79 5 43
2011 FI-04 48 34 10 0 7 0 0 83 7 29
2008 FI 40 45 8 6 2 0 0 84 7 177
2008 FI-01 32 48 12 6 2 0 0 80 8 50
2008 FI-02 35 49 6 8 2 0 0 84 10 51
2008 FI-03 46 38 10 4 2 0 0 83 6 48
2008 FI-04 46 46 4 4 0 0 0 92 4 24

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 39 14 4 2 0 0 80 6 113
2019 FI-01 61 39 0 0 0 0 0 100 0 18
2019 FI-02 45 48 8 0 0 0 0 93 0 40
2019 FI-03 30 39 21 6 3 0 0 70 9 33
2019 FI-04 30 25 25 15 5 0 0 55 20 20
2018 FI 38 37 15 9 2 0 0 74 11 82
2018 FI-01 76 19 5 0 0 0 0 95 0 21
2018 FI-02 28 52 20 0 0 0 0 80 0 25
2018 FI-03 27 36 14 18 5 0 0 64 23 22
2018 FI-04 20 30 20 20 10 0 0 50 30 10
2017 FI 45 31 13 5 6 0 0 77 10 124
2017 FI-01 64 19 11 3 3 0 0 83 6 36
2017 FI-02 45 42 14 0 0 0 0 86 0 29
2017 FI-03 37 42 8 7 5 0 0 79 13 38
2017 FI-04 21 20 27 9 22 0 0 42 31 19
2014 FI 32 41 16 7 4 0 1 73 11 161
2014 FI-01 52 29 12 6 0 0 0 81 6 48
2014 FI-02 30 51 9 5 2 0 2 83 7 43
2014 FI-03 23 54 18 3 3 0 0 77 5 39
2014 FI-04 10 31 28 17 14 0 0 41 31 29
2011 FI 30 42 18 4 4 0 1 73 8 179
2011 FI-01 42 31 25 2 0 0 0 73 2 52
2011 FI-02 30 57 7 0 6 0 0 87 6 54
2011 FI-03 30 47 14 2 5 0 2 79 7 43
2011 FI-04 10 31 31 14 10 0 3 43 25 29
2008 FI 21 36 28 11 4 0 0 57 15 177
2008 FI-01 20 46 28 2 4 0 0 66 6 50
2008 FI-02 31 29 25 14 0 0 0 61 14 51
2008 FI-03 17 40 23 17 4 0 0 56 21 48
2008 FI-04 13 25 38 13 13 0 0 38 25 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 3 20 40 24 11 2 1 35 24 113
2019 FI-01 0 6 50 22 22 0 0 44 6 18
2019 FI-02 0 23 40 25 5 5 3 32 24 40
2019 FI-03 3 24 30 33 9 0 0 42 27 33
2019 FI-04 10 25 40 10 15 0 0 25 35 20
2018 FI 13 28 29 22 7 0 0 29 41 82
2018 FI-01 5 10 29 33 24 0 0 57 14 21
2018 FI-02 12 32 40 16 0 0 0 16 44 25
2018 FI-03 18 27 27 27 0 0 0 27 45 22
2018 FI-04 20 50 10 10 10 0 0 20 70 10
2017 FI 6 24 44 17 6 1 2 23 31 124
2017 FI-01 3 11 44 14 17 3 8 34 16 36
2017 FI-02 3 28 45 24 0 0 0 24 31 29
2017 FI-03 5 29 50 16 0 0 0 16 34 38
2017 FI-04 16 32 36 16 0 0 0 16 48 19
2014 FI 11 24 42 14 7 2 0 21 35 161
2014 FI-01 2 23 29 27 12 6 0 42 27 48
2014 FI-02 14 21 47 14 5 0 0 19 35 43
2014 FI-03 10 31 46 10 3 0 0 13 41 39
2014 FI-04 21 24 48 0 7 0 0 7 45 29
2011 FI 13 22 39 21 3 1 1 25 36 180
2011 FI-01 10 19 37 29 4 0 2 33 29 52
2011 FI-02 15 18 42 20 4 0 2 24 33 55
2011 FI-03 12 21 44 19 2 2 0 21 33 43
2011 FI-04 17 38 31 14 0 0 0 14 55 29
2008 FI 11 32 36 16 2 1 1 19 44 176
2008 FI-01 12 31 31 16 4 4 2 22 46 49
2008 FI-02 6 35 35 20 4 0 0 24 41 51
2008 FI-03 10 31 40 17 0 0 2 17 43 48
2008 FI-04 17 33 42 8 0 0 0 8 50 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 3 14 28 27 21 4 3 51 18 113
2019 FI-01 0 6 28 28 39 0 0 67 6 18
2019 FI-02 0 8 38 33 15 5 3 51 8 40
2019 FI-03 3 24 24 18 18 9 3 41 31 33
2019 FI-04 10 20 20 25 20 0 5 47 32 20
2018 FI 6 15 26 32 22 0 0 54 21 82
2018 FI-01 0 5 24 33 38 0 0 71 5 21
2018 FI-02 4 12 28 40 16 0 0 56 16 25
2018 FI-03 9 23 32 23 14 0 0 36 32 22
2018 FI-04 10 30 20 20 20 0 0 40 40 10
2017 FI 6 16 28 32 11 2 5 46 24 124
2017 FI-01 6 3 22 31 25 3 11 65 10 36
2017 FI-02 7 17 42 21 10 0 3 32 25 29
2017 FI-03 3 28 27 34 3 3 3 39 33 38
2017 FI-04 16 11 26 42 5 0 0 48 27 19
2014 FI 6 19 27 32 12 4 2 46 26 161
2014 FI-01 4 10 27 31 19 8 0 54 16 48
2014 FI-02 7 14 23 35 9 5 7 50 24 43
2014 FI-03 8 23 28 31 10 0 0 41 31 39
2014 FI-04 3 35 24 31 7 0 0 38 38 29
2011 FI 4 20 34 29 7 4 1 38 26 180
2011 FI-01 4 19 29 27 12 8 2 43 26 52
2011 FI-02 5 18 35 33 5 4 0 40 25 55
2011 FI-03 2 21 40 28 5 2 2 34 24 43
2011 FI-04 7 24 34 31 3 0 0 34 31 29
2008 FI 12 27 21 29 9 2 1 39 40 175
2008 FI-01 8 27 20 27 12 4 2 41 37 49
2008 FI-02 10 33 18 31 4 4 0 37 45 51
2008 FI-03 17 23 23 33 4 0 0 38 40 48
2008 FI-04 17 17 21 25 21 0 0 46 33 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 12 19 33 22 11 4 0 34 32 113
2019 FI-01 0 17 33 28 22 0 0 50 17 18
2019 FI-02 13 18 38 15 13 5 0 29 32 40
2019 FI-03 12 21 27 27 6 6 0 35 35 33
2019 FI-04 20 25 25 25 5 0 0 30 45 20
2018 FI 17 16 32 23 12 0 0 35 33 82
2018 FI-01 10 5 24 33 29 0 0 62 14 21
2018 FI-02 20 12 40 20 8 0 0 28 32 25
2018 FI-03 14 27 36 18 5 0 0 23 41 22
2018 FI-04 20 30 30 20 0 0 0 20 50 10
2017 FI 10 22 39 19 5 2 4 26 33 124
2017 FI-01 8 14 31 22 14 3 8 41 25 36
2017 FI-02 3 24 38 21 3 3 7 27 31 29
2017 FI-03 5 29 53 13 0 0 0 13 34 38
2017 FI-04 32 21 25 21 0 0 0 21 53 19
2014 FI 21 19 34 18 6 2 0 24 41 161
2014 FI-01 15 12 37 19 10 6 0 31 29 48
2014 FI-02 19 12 42 23 2 2 0 26 31 43
2014 FI-03 26 26 23 21 5 0 0 26 51 39
2014 FI-04 31 28 35 3 3 0 0 7 59 29
2011 FI 16 22 37 18 4 2 2 23 39 180
2011 FI-01 12 17 35 21 10 4 2 33 31 52
2011 FI-02 13 20 42 20 2 2 2 23 34 55
2011 FI-03 16 19 44 14 2 2 2 17 37 43
2011 FI-04 31 38 21 10 0 0 0 10 69 29
2008 FI 11 30 34 18 5 1 3 24 42 176
2008 FI-01 8 24 36 20 8 2 2 29 33 50
2008 FI-02 10 41 24 16 4 0 6 21 54 51
2008 FI-03 10 27 38 19 4 0 2 23 38 48
2008 FI-04 17 21 42 21 0 0 0 21 38 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 14 35 27 17 1 1 45 19 111
2019 FI-01 0 12 12 29 47 0 0 76 12 17
2019 FI-02 5 10 44 26 13 0 3 39 16 39
2019 FI-03 9 9 39 30 9 3 0 41 19 33
2019 FI-04 5 30 30 25 10 0 0 35 35 20
2018 FI 10 17 41 21 11 0 0 32 27 81
2018 FI-01 0 5 19 33 43 0 0 76 5 21
2018 FI-02 12 8 68 12 0 0 0 12 20 25
2018 FI-03 14 19 38 29 0 0 0 29 33 21
2018 FI-04 10 50 30 10 0 0 0 10 60 10
2017 FI 13 15 39 18 12 0 3 31 29 124
2017 FI-01 8 11 31 17 25 0 8 45 21 36
2017 FI-02 3 17 45 20 10 0 3 32 22 29
2017 FI-03 15 19 39 19 8 0 0 27 34 38
2017 FI-04 32 11 41 16 0 0 0 16 43 19
2014 FI 12 22 39 19 6 1 1 26 34 161
2014 FI-01 0 10 31 37 15 4 2 56 11 48
2014 FI-02 14 16 47 21 2 0 0 23 30 43
2014 FI-03 21 26 41 10 3 0 0 13 46 39
2014 FI-04 17 41 38 0 3 0 0 3 59 29
2011 FI 9 24 36 22 6 2 1 29 34 181
2011 FI-01 6 8 38 31 13 4 0 46 14 52
2011 FI-02 5 20 45 25 4 0 0 29 25 55
2011 FI-03 11 27 34 20 2 2 2 24 40 44
2011 FI-04 21 55 21 3 0 0 0 3 76 29
2008 FI 13 20 44 14 8 1 1 23 33 174
2008 FI-01 12 16 36 20 14 2 0 35 29 50
2008 FI-02 10 18 54 8 8 0 2 16 29 50
2008 FI-03 17 23 40 17 4 0 0 21 40 48
2008 FI-04 13 26 48 9 4 0 0 13 39 23

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 6 27 28 22 14 2 1 37 34 113
2019 FI-01 0 17 28 22 33 0 0 56 17 18
2019 FI-02 3 28 25 28 10 5 3 41 32 40
2019 FI-03 9 27 33 18 12 0 0 30 36 33
2019 FI-04 15 30 25 20 10 0 0 30 45 20
2018 FI 15 28 27 23 6 1 0 30 43 82
2018 FI-01 0 19 14 38 24 5 0 65 20 21
2018 FI-02 12 24 40 24 0 0 0 24 36 25
2018 FI-03 23 36 23 18 0 0 0 18 59 22
2018 FI-04 20 30 40 10 0 0 0 10 50 10
2017 FI 15 27 28 18 10 0 2 28 43 124
2017 FI-01 6 31 19 17 19 0 8 39 39 36
2017 FI-02 14 14 31 27 14 0 0 41 28 29
2017 FI-03 19 28 40 11 3 0 0 13 47 38
2017 FI-04 31 33 16 20 0 0 0 20 64 19
2014 FI 21 25 28 16 7 1 2 24 48 161
2014 FI-01 15 12 29 25 15 2 2 42 28 48
2014 FI-02 14 23 33 26 5 0 0 30 37 43
2014 FI-03 23 36 26 8 3 0 5 11 62 39
2014 FI-04 41 35 21 0 3 0 0 3 76 29
2011 FI 16 28 25 22 6 2 2 29 46 181
2011 FI-01 17 17 19 33 6 2 6 42 38 52
2011 FI-02 16 20 29 25 7 2 0 33 37 55
2011 FI-03 9 41 25 18 5 2 0 23 51 44
2011 FI-04 24 45 28 3 0 0 0 3 69 29
2008 FI 20 26 31 13 8 1 2 21 47 176
2008 FI-01 16 18 34 12 16 2 2 29 35 50
2008 FI-02 16 33 27 14 6 0 4 20 51 51
2008 FI-03 27 23 27 17 4 0 2 21 51 48
2008 FI-04 21 29 42 4 4 0 0 8 50 24

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 6 19 35 24 12 3 3 37 26 113
2019 FI-01 0 0 44 39 17 0 0 56 0 18
2019 FI-02 3 18 40 25 10 3 3 37 21 40
2019 FI-03 12 15 30 18 15 6 3 37 30 33
2019 FI-04 10 40 20 20 5 0 5 26 53 20
2018 FI 9 31 31 17 9 1 2 27 41 81
2018 FI-01 5 10 29 33 19 0 5 55 15 21
2018 FI-02 4 42 38 8 4 0 4 13 48 24
2018 FI-03 14 36 27 18 0 5 0 19 52 22
2018 FI-04 10 40 30 10 10 0 0 20 50 10
2017 FI 5 20 35 23 11 1 6 36 27 124
2017 FI-01 6 14 33 19 14 3 11 39 23 36
2017 FI-02 0 21 38 21 14 0 7 37 22 29
2017 FI-03 5 21 37 27 8 0 3 35 27 38
2017 FI-04 11 31 25 22 11 0 0 33 42 19
2014 FI 7 17 32 26 14 1 4 42 25 161
2014 FI-01 4 17 31 25 19 2 2 46 22 48
2014 FI-02 5 21 26 33 9 0 7 45 28 43
2014 FI-03 13 15 33 21 13 0 5 35 30 39
2014 FI-04 7 14 41 28 10 0 0 38 21 29
2011 FI 13 23 34 18 7 3 1 27 38 179
2011 FI-01 10 27 35 13 10 4 2 24 39 52
2011 FI-02 20 16 29 24 9 2 0 33 37 55
2011 FI-03 9 30 30 21 5 5 0 27 41 43
2011 FI-04 11 18 50 14 4 0 4 19 30 28
2008 FI 22 31 26 14 4 1 2 19 55 175
2008 FI-01 27 20 31 14 6 2 0 21 48 49
2008 FI-02 16 43 25 10 4 0 2 14 60 51
2008 FI-03 25 31 17 21 4 0 2 26 57 48
2008 FI-04 21 29 33 13 0 0 4 13 52 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 7 22 28 25 14 3 1 40 30 113
2019 FI-01 0 22 17 33 28 0 0 61 22 18
2019 FI-02 3 15 30 28 15 8 3 47 19 40
2019 FI-03 6 27 39 18 9 0 0 27 33 33
2019 FI-04 25 25 15 25 10 0 0 35 50 20
2018 FI 12 13 46 22 6 0 0 28 26 82
2018 FI-01 14 14 24 29 19 0 0 48 29 21
2018 FI-02 12 16 44 24 4 0 0 28 28 25
2018 FI-03 9 0 73 18 0 0 0 18 9 22
2018 FI-04 10 30 50 10 0 0 0 10 40 10
2017 FI 12 18 39 22 6 0 4 29 31 124
2017 FI-01 11 28 22 19 11 0 8 33 42 36
2017 FI-02 10 14 38 28 3 0 7 33 26 29
2017 FI-03 13 11 52 21 3 0 0 24 24 38
2017 FI-04 16 21 42 21 0 0 0 21 37 19
2014 FI 10 22 36 21 8 2 1 30 33 161
2014 FI-01 8 17 29 25 15 4 2 42 27 48
2014 FI-02 9 16 40 28 2 5 0 32 27 43
2014 FI-03 10 28 44 13 5 0 0 18 38 39
2014 FI-04 14 34 31 10 10 0 0 21 48 29

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 5 15 32 27 18 3 1 46 21 113
2019 FI-01 6 6 17 39 33 0 0 72 11 18
2019 FI-02 3 13 28 30 20 5 3 54 16 40
2019 FI-03 3 24 39 21 9 3 0 31 28 33
2019 FI-04 15 15 40 15 15 0 0 30 30 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 70 17 6 5 2 0 0 87 7 112
2019 FI-01 78 6 17 0 0 0 0 83 0 18
2019 FI-02 63 20 8 8 3 0 0 83 10 40
2019 FI-03 70 21 0 9 0 0 0 91 9 33
2019 FI-04 79 11 5 0 5 0 0 89 5 19
2017 FI 66 25 4 2 1 0 2 93 2 124
2017 FI-01 64 22 3 0 3 0 8 94 3 36
2017 FI-02 65 28 7 0 0 0 0 93 0 29
2017 FI-03 58 34 3 5 0 0 0 92 5 38
2017 FI-04 84 11 5 0 0 0 0 95 0 19
2014 FI 67 19 6 2 2 0 4 89 5 161
2014 FI-01 63 21 2 2 2 0 10 93 5 48
2014 FI-02 63 23 7 2 5 0 0 86 7 43
2014 FI-03 72 13 10 3 3 0 0 85 5 39
2014 FI-04 76 14 3 4 0 0 3 93 4 29
2011 FI 71 15 5 4 1 0 4 89 6 181
2011 FI-01 71 17 2 2 0 0 8 96 2 52
2011 FI-02 65 22 7 2 2 0 2 89 4 55
2011 FI-03 73 7 7 7 2 0 5 83 10 44
2011 FI-04 76 10 3 10 0 0 0 86 10 29
2008 FI 59 20 6 6 6 1 2 81 12 177
2008 FI-01 66 20 2 2 6 2 2 90 8 50
2008 FI-02 53 24 6 6 8 0 4 80 14 51
2008 FI-03 60 19 4 8 6 0 2 81 15 48
2008 FI-04 50 17 21 8 4 0 0 67 13 24

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 34 16 4 4 6 3 74 8 111
2019 FI-01 41 35 12 6 0 0 6 81 6 17
2019 FI-02 28 33 18 3 8 13 0 69 11 40
2019 FI-03 33 27 18 6 3 6 6 69 10 33
2019 FI-04 42 53 5 0 0 0 0 95 0 19
2018 FI 25 30 26 5 10 2 2 57 16 81
2018 FI-01 29 14 43 0 5 0 10 47 5 21
2018 FI-02 24 36 16 4 12 8 0 65 17 25
2018 FI-03 29 29 29 5 10 0 0 57 14 21
2018 FI-04 10 40 20 20 10 0 0 50 30 10
2017 FI 28 37 11 9 8 4 2 70 19 124
2017 FI-01 25 31 14 11 11 3 6 61 24 36
2017 FI-02 28 35 3 14 3 14 3 75 21 29
2017 FI-03 31 42 19 5 3 0 0 73 8 38
2017 FI-04 31 37 0 9 22 0 0 68 32 19
2014 FI 30 36 14 9 6 3 2 70 16 161
2014 FI-01 35 21 17 19 2 4 2 60 22 48
2014 FI-02 28 37 14 2 12 5 2 70 15 43
2014 FI-03 28 49 13 3 5 0 3 79 8 39
2014 FI-04 28 38 10 10 7 3 3 70 19 29

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 51 32 6 7 3 1 0 84 10 111
2019 FI-01 59 35 0 6 0 0 0 94 6 17
2019 FI-02 43 35 8 8 5 3 0 79 13 40
2019 FI-03 48 27 12 9 3 0 0 76 12 33
2019 FI-04 63 32 0 5 0 0 0 95 5 19
2018 FI 46 30 11 6 6 0 0 76 13 80
2018 FI-02 52 32 8 4 4 0 0 84 8 25
2017 FI 49 26 12 7 6 0 0 75 13 123
2017 FI-01 34 20 23 11 11 0 0 54 23 35
2017 FI-02 45 31 14 10 0 0 0 76 10 29
2017 FI-03 50 37 8 3 3 0 0 87 5 38
2017 FI-04 73 11 0 6 11 0 0 83 17 19
2014 FI 46 32 8 9 5 1 1 79 14 161
2014 FI-01 46 31 11 8 2 2 0 78 11 48
2014 FI-02 47 28 7 7 9 0 2 76 17 43
2014 FI-03 46 36 0 13 5 0 0 82 18 39
2014 FI-04 45 34 10 7 3 0 0 79 10 29

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 57 38 3 1 1 0 0 96 2 112
2019 FI-01 56 39 6 0 0 0 0 94 0 18
2019 FI-02 53 43 3 3 0 0 0 95 3 40
2019 FI-03 55 39 3 0 3 0 0 94 3 33
2019 FI-04 74 26 0 0 0 0 0 100 0 19
2018 FI 57 22 9 10 2 0 0 79 12 81
2018 FI-01 62 29 5 5 0 0 0 90 5 21
2018 FI-02 56 28 4 12 0 0 0 84 12 25
2018 FI-03 43 24 14 14 5 0 0 67 19 21
2018 FI-04 70 0 20 10 0 0 0 70 10 10
2017 FI 41 35 7 11 6 0 0 76 16 124
2017 FI-01 42 25 11 17 6 0 0 67 22 36
2017 FI-02 24 48 14 7 7 0 0 73 14 29
2017 FI-03 50 42 3 3 3 0 0 92 5 38
2017 FI-04 47 20 0 22 11 0 0 67 33 19
2014 FI 43 41 7 7 2 0 0 84 9 161
2014 FI-01 37 41 11 8 2 0 0 79 10 48
2014 FI-02 42 47 2 7 2 0 0 88 9 43
2014 FI-03 44 44 5 8 0 0 0 87 8 39
2014 FI-04 59 31 7 0 3 0 0 90 3 29

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 36 9 1 1 1 0 89 2 111
2019 FI-01 50 44 6 0 0 0 0 94 0 18
2019 FI-02 46 44 8 0 0 3 0 92 0 39
2019 FI-03 48 30 15 3 3 0 0 79 6 33
2019 FI-04 74 21 5 0 0 0 0 95 0 19
2018 FI 50 26 15 5 4 0 0 76 9 80
2018 FI-01 55 15 30 0 0 0 0 70 0 20
2018 FI-02 44 44 0 12 0 0 0 88 12 25
2018 FI-03 48 24 19 5 5 0 0 71 10 21
2018 FI-04 60 20 10 0 10 0 0 80 10 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 55 27 12 3 0 1 3 85 3 113
2019 FI-01 61 28 6 0 0 0 6 94 0 18
2019 FI-02 43 35 10 5 0 3 5 84 5 40
2019 FI-03 58 21 18 3 0 0 0 79 3 33
2019 FI-04 70 25 5 0 0 0 0 95 0 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 34 13 5 4 0 0 78 9 111
2019 FI-01 61 33 0 6 0 0 0 94 6 18
2019 FI-02 39 37 11 8 5 0 0 76 13 38
2019 FI-03 45 30 21 0 3 0 0 76 3 33
2019 FI-04 40 40 10 5 5 0 0 80 10 20
2018 FI 42 35 11 6 6 0 0 77 12 81
2018 FI-01 38 33 19 10 0 0 0 71 10 21
2018 FI-02 56 32 8 4 0 0 0 88 4 25
2018 FI-03 38 29 14 10 10 0 0 67 19 21
2018 FI-04 30 50 0 0 20 0 0 80 20 10
2017 FI 46 36 9 5 4 0 0 82 9 124
2017 FI-01 50 22 14 8 6 0 0 72 14 36
2017 FI-02 49 45 3 3 0 0 0 93 3 29
2017 FI-03 42 45 8 3 3 0 0 87 5 38
2017 FI-04 42 31 11 5 11 0 0 73 16 19
2014 FI 37 35 14 7 6 1 0 73 13 161
2014 FI-01 44 33 11 4 4 4 0 80 9 48
2014 FI-02 42 37 12 2 7 0 0 79 9 43
2014 FI-03 36 38 13 10 3 0 0 74 13 39
2014 FI-04 24 31 24 14 7 0 0 55 21 29
2011 FI 37 32 10 9 11 1 0 69 20 181
2011 FI-01 33 37 4 12 15 0 0 69 27 52
2011 FI-02 36 31 13 9 9 2 0 69 19 55
2011 FI-03 45 36 11 2 5 0 0 82 7 44
2011 FI-04 34 21 14 14 17 0 0 55 31 29
2008 FI 27 38 16 7 11 0 1 65 19 177
2008 FI-01 20 42 20 8 6 0 4 65 15 50
2008 FI-02 27 39 12 10 12 0 0 67 22 51
2008 FI-03 29 38 15 2 17 0 0 67 19 48
2008 FI-04 29 33 21 8 8 0 0 63 17 24

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 54 25 16 4 2 0 0 79 5 113
2019 FI-01 61 28 0 11 0 0 0 89 11 18
2019 FI-02 48 28 20 3 3 0 0 75 5 40
2019 FI-03 55 21 18 3 3 0 0 76 6 33
2019 FI-04 60 25 15 0 0 0 0 85 0 20
2018 FI 51 27 10 4 7 1 0 79 11 81
2018 FI-01 48 19 19 0 10 5 0 70 10 21
2018 FI-02 68 20 4 4 4 0 0 88 8 25
2018 FI-03 43 29 14 10 5 0 0 71 14 21
2018 FI-04 40 50 0 0 10 0 0 90 10 10
2017 FI 48 37 6 5 4 0 1 85 9 122
2017 FI-01 47 36 8 0 6 0 3 86 6 36
2017 FI-02 50 40 0 7 4 0 0 89 11 28
2017 FI-03 45 37 5 11 3 0 0 81 13 38
2017 FI-04 45 38 11 0 6 0 0 83 6 18
2014 FI 41 31 13 6 7 1 0 73 14 161
2014 FI-01 58 23 5 4 8 2 0 83 13 48
2014 FI-02 40 30 12 9 9 0 0 70 19 43
2014 FI-03 33 38 15 10 3 0 0 72 13 39
2014 FI-04 28 38 24 0 7 3 0 68 7 29
2011 FI 41 31 8 7 11 2 0 74 19 181
2011 FI-01 42 21 8 13 15 0 0 63 29 52
2011 FI-02 38 38 9 2 13 0 0 76 15 55
2011 FI-03 50 34 5 7 5 0 0 84 11 44
2011 FI-04 31 34 10 7 10 7 0 70 19 29
2008 FI 37 29 14 8 7 4 1 69 17 177
2008 FI-01 36 32 18 8 4 2 0 69 12 50
2008 FI-02 37 27 10 6 10 8 2 72 17 51
2008 FI-03 35 27 15 13 8 2 0 64 21 48
2008 FI-04 38 29 13 8 8 4 0 70 17 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 26 10 12 0 0 0 78 12 111
2019 FI-01 72 17 6 6 0 0 0 89 6 18
2019 FI-02 39 37 11 13 0 0 0 76 13 38
2019 FI-03 52 18 15 15 0 0 0 70 15 33
2019 FI-04 60 30 5 5 0 0 0 90 5 20
2018 FI 47 30 15 4 5 0 0 77 9 81
2018 FI-01 57 19 24 0 0 0 0 76 0 21
2018 FI-02 52 36 4 4 4 0 0 88 8 25
2018 FI-03 38 24 24 10 5 0 0 62 14 21
2018 FI-04 40 40 10 0 10 0 0 80 10 10
2017 FI 50 34 6 5 5 0 0 84 10 124
2017 FI-01 50 33 8 0 8 0 0 83 8 36
2017 FI-02 55 31 3 7 3 0 0 86 10 29
2017 FI-03 50 34 3 10 3 0 0 85 13 38
2017 FI-04 42 36 16 0 5 0 0 79 5 19
2014 FI 44 30 11 7 7 1 0 75 14 161
2014 FI-01 54 25 9 2 8 2 0 80 11 48
2014 FI-02 42 30 14 7 7 0 0 72 14 43
2014 FI-03 46 31 10 8 5 0 0 77 13 39
2014 FI-04 31 41 10 10 7 0 0 72 17 29
2011 FI 40 26 10 13 11 0 0 66 24 180
2011 FI-01 43 20 10 16 12 0 0 63 27 51
2011 FI-02 35 27 13 11 15 0 0 62 25 55
2011 FI-03 45 36 7 7 5 0 0 82 11 44
2011 FI-04 38 21 7 24 10 0 0 59 34 29
2008 FI 33 34 10 10 12 1 0 68 22 177
2008 FI-01 38 34 8 10 10 0 0 72 20 50
2008 FI-02 29 37 8 6 18 2 0 68 24 51
2008 FI-03 29 38 10 15 8 0 0 67 23 48
2008 FI-04 42 21 17 8 13 0 0 63 21 24

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 79 13 2 4 1 0 2 94 5 112
2019 FI-01 83 11 0 0 0 0 6 100 0 18
2019 FI-02 82 13 0 5 0 0 0 95 5 39
2019 FI-03 70 15 6 3 3 0 3 88 6 33
2019 FI-04 85 10 0 5 0 0 0 95 5 20
2017 FI 75 18 3 3 0 0 1 93 3 123
2017 FI-01 77 14 6 0 0 0 3 94 0 35
2017 FI-02 65 28 3 3 0 0 0 93 3 29
2017 FI-03 73 16 3 8 0 0 0 89 8 38
2017 FI-04 85 15 0 0 0 0 0 100 0 19
2014 FI 71 21 1 2 2 0 2 95 4 161
2014 FI-01 64 23 0 2 2 0 8 95 5 48
2014 FI-02 67 26 2 0 5 0 0 93 5 43
2014 FI-03 82 13 3 3 0 0 0 95 3 39
2014 FI-04 76 21 0 3 0 0 0 97 3 29
2011 FI 80 9 4 1 2 0 3 92 3 180
2011 FI-01 83 8 6 0 0 0 4 94 0 52
2011 FI-02 75 13 4 4 4 0 2 89 7 55
2011 FI-03 77 9 7 0 2 0 5 90 2 43
2011 FI-04 90 3 0 0 3 0 3 96 4 29
2008 FI 77 11 3 4 2 1 2 90 6 176
2008 FI-01 78 4 4 4 4 2 4 87 9 50
2008 FI-02 76 18 2 4 0 0 0 94 4 50
2008 FI-03 73 13 6 6 2 0 0 85 8 48
2008 FI-04 79 13 0 0 4 0 4 96 4 24

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 54 27 6 4 4 2 3 85 8 112
2019 FI-01 61 11 6 0 17 0 6 76 18 18
2019 FI-02 53 23 8 5 3 5 5 83 8 40
2019 FI-03 53 34 6 3 3 0 0 88 6 32
2019 FI-04 55 35 5 5 0 0 0 90 5 20
2017 FI 44 29 7 4 9 4 2 78 14 123
2017 FI-01 56 28 0 0 11 6 0 88 12 36
2017 FI-02 50 29 4 0 7 7 3 88 8 28
2017 FI-03 37 34 8 11 7 0 3 73 19 38
2017 FI-04 31 16 27 5 11 5 5 52 18 19
2014 FI 43 25 8 7 9 4 4 74 17 161
2014 FI-01 60 23 0 4 8 4 0 87 13 48
2014 FI-02 37 30 12 2 12 5 2 73 15 43
2014 FI-03 44 13 8 10 13 3 10 65 26 39
2014 FI-04 24 38 17 10 3 3 3 67 15 29
2011 FI 40 30 8 7 12 2 2 72 19 181
2011 FI-01 48 31 2 4 12 2 2 82 16 52
2011 FI-02 38 25 11 11 11 4 0 66 23 55
2011 FI-03 39 39 11 0 11 0 0 77 11 44
2011 FI-04 31 24 7 14 14 3 7 62 31 29

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 64 21 10 3 3 0 0 85 5 113
2019 FI-01 78 11 6 0 6 0 0 89 6 18
2019 FI-02 58 23 10 8 3 0 0 80 10 40
2019 FI-03 61 24 12 0 3 0 0 85 3 33
2019 FI-04 70 20 10 0 0 0 0 90 0 20
2018 FI 57 23 14 2 4 0 0 80 6 81
2018 FI-01 57 24 14 5 0 0 0 81 5 21
2018 FI-02 68 24 8 0 0 0 0 92 0 25
2018 FI-03 52 19 14 5 10 0 0 71 14 21
2018 FI-04 50 30 10 0 10 0 0 80 10 10
2017 FI 53 28 12 5 1 2 0 82 6 123
2017 FI-01 53 22 25 0 0 0 0 75 0 36
2017 FI-02 54 32 7 4 0 4 0 89 4 28
2017 FI-03 53 34 8 5 0 0 0 87 5 38
2017 FI-04 52 16 5 16 5 5 0 72 22 19

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 19 8 9 4 0 0 79 13 113
2019 FI-01 72 17 0 0 11 0 0 89 11 18
2019 FI-02 50 28 5 13 5 0 0 78 18 40
2019 FI-03 55 18 15 9 3 0 0 73 12 33
2019 FI-04 75 10 10 5 0 0 0 85 5 20
2018 FI 49 27 12 5 6 0 0 77 11 81
2018 FI-01 48 29 19 5 0 0 0 76 5 21
2018 FI-02 60 28 4 4 4 0 0 88 8 25
2018 FI-03 48 14 24 10 5 0 0 62 14 21
2018 FI-04 40 40 0 0 20 0 0 80 20 10
2017 FI 54 25 11 5 5 0 0 80 10 123
2017 FI-01 56 19 14 6 6 0 0 75 11 36
2017 FI-02 50 36 7 4 4 0 0 86 7 28
2017 FI-03 55 23 13 5 3 0 0 79 8 38
2017 FI-04 58 20 5 5 11 0 0 79 16 19
2014 FI 47 27 8 10 6 2 0 75 16 161
2014 FI-01 52 29 7 6 4 2 0 83 11 48
2014 FI-02 44 23 9 12 7 5 0 71 20 43
2014 FI-03 51 26 8 10 5 0 0 77 15 39
2014 FI-04 38 35 10 10 7 0 0 72 17 29

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 21 57 15 4 2 0 2 79 6 53
2019 FI-03 15 65 8 4 4 0 4 84 8 26
2019 FI-04 25 45 25 5 0 0 0 70 5 20
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 27 35 21 6 1 11 0 69 8 112
2019 FI-01 33 50 6 0 0 11 0 94 0 18
2019 FI-02 28 35 20 3 0 15 0 74 3 40
2019 FI-03 21 27 27 12 3 9 0 53 17 33
2019 FI-04 26 37 21 11 0 5 0 67 11 19
2018 FI 26 35 13 10 6 10 0 68 18 82
2018 FI-01 38 29 10 5 10 10 0 74 16 21
2018 FI-02 24 36 12 12 4 12 0 68 18 25
2018 FI-03 18 41 14 14 0 14 0 68 16 22
2018 FI-04 20 30 30 10 10 0 0 50 20 10
2017 FI 22 31 20 10 8 7 1 58 20 124
2017 FI-01 28 14 33 6 11 8 0 45 18 36
2017 FI-02 21 28 24 10 3 10 3 56 16 29
2017 FI-03 13 47 13 13 5 8 0 66 20 38
2017 FI-04 22 41 5 16 16 0 0 63 32 19
2014 FI 27 39 14 9 6 6 0 69 16 161
2014 FI-01 29 29 10 12 4 15 0 68 19 48
2014 FI-02 26 37 21 5 9 2 0 64 14 43
2014 FI-03 26 46 13 10 5 0 0 72 15 39
2014 FI-04 28 45 14 3 7 3 0 75 11 29
2011 FI 28 31 13 11 11 6 0 63 23 179
2011 FI-01 25 24 18 14 10 10 0 54 26 51
2011 FI-02 22 33 11 15 11 7 0 60 28 54
2011 FI-03 32 34 18 5 9 2 0 67 14 44
2011 FI-04 38 38 3 7 14 0 0 76 21 29

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 24 34 28 8 1 5 0 61 9 112
2019 FI-01 28 56 17 0 0 0 0 83 0 18
2019 FI-02 25 28 28 8 0 13 0 60 9 40
2019 FI-03 18 33 30 12 3 3 0 53 16 33
2019 FI-04 26 32 32 11 0 0 0 58 11 19
2018 FI 23 39 17 12 5 4 0 65 18 82
2018 FI-01 33 38 10 10 5 5 0 75 15 21
2018 FI-02 28 32 20 12 4 4 0 63 17 25
2018 FI-03 14 41 27 9 5 5 0 57 14 22
2018 FI-04 10 60 10 10 10 0 0 70 20 10
2017 FI 20 33 19 18 7 2 1 55 25 124
2017 FI-01 25 17 28 22 6 3 0 43 29 36
2017 FI-02 24 27 28 10 3 3 3 55 15 29
2017 FI-03 11 45 16 23 3 3 0 57 27 38
2017 FI-04 22 46 0 11 22 0 0 68 32 19
2014 FI 27 32 23 11 6 2 0 60 16 161
2014 FI-01 27 27 19 12 8 6 0 58 22 48
2014 FI-02 28 33 26 9 5 0 0 60 14 43
2014 FI-03 21 36 28 13 3 0 0 56 15 39
2014 FI-04 34 35 17 7 7 0 0 69 14 29
2011 FI 25 33 18 10 13 1 1 59 23 179
2011 FI-01 29 25 21 12 10 4 0 56 22 52
2011 FI-02 15 44 15 7 17 0 2 60 25 54
2011 FI-03 30 32 20 11 7 0 0 61 18 44
2011 FI-04 29 29 11 11 21 0 0 57 32 28
2008 FI 23 43 12 12 6 5 0 69 19 177
2008 FI-01 24 46 14 8 2 6 0 74 11 50
2008 FI-02 25 31 14 18 6 6 0 60 25 51
2008 FI-03 17 50 10 10 10 2 0 68 21 48
2008 FI-04 25 50 4 8 8 4 0 78 17 24

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 19 31 24 15 3 8 0 54 20 111
2019 FI-01 28 39 17 6 6 6 0 71 12 18
2019 FI-02 23 23 23 13 3 15 0 55 18 39
2019 FI-03 15 30 27 18 3 6 0 48 23 33
2019 FI-04 11 42 26 21 0 0 0 53 21 19
2018 FI 12 36 21 17 5 9 0 53 24 81
2018 FI-01 15 45 10 15 5 10 0 67 22 20
2018 FI-02 20 24 20 24 0 12 0 50 27 25
2018 FI-03 5 41 23 18 5 9 0 50 25 22
2018 FI-04 10 30 40 10 10 0 0 40 20 10
2017 FI 14 28 25 15 11 5 1 45 28 123
2017 FI-01 25 14 33 17 8 3 0 40 26 36
2017 FI-02 18 25 22 11 7 14 3 52 22 28
2017 FI-03 3 42 26 15 11 3 0 46 27 38
2017 FI-04 11 26 15 21 27 0 0 37 48 19
2014 FI 17 29 22 19 11 4 0 47 30 161
2014 FI-01 15 29 17 19 12 8 0 48 34 48
2014 FI-02 23 21 33 12 7 5 0 46 20 43
2014 FI-03 15 31 23 21 10 0 0 46 31 39
2014 FI-04 14 35 14 24 14 0 0 48 38 29
2011 FI 12 36 22 15 11 4 1 50 27 181
2011 FI-01 19 29 17 12 12 12 0 54 26 52
2011 FI-02 4 45 22 16 9 2 2 51 26 55
2011 FI-03 18 32 30 11 9 0 0 50 20 44
2011 FI-04 7 38 14 24 17 0 0 45 41 29
2008 FI 9 38 23 15 8 6 0 50 25 177
2008 FI-01 10 36 26 18 2 8 0 50 22 50
2008 FI-02 10 25 29 16 12 8 0 38 30 51
2008 FI-03 4 50 19 15 10 2 0 55 26 48
2008 FI-04 17 42 17 8 13 4 0 61 22 24

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 17 28 19 27 6 4 0 46 34 112
2019 FI-01 28 39 6 17 11 0 0 67 28 18
2019 FI-02 23 20 20 23 8 8 0 46 32 40
2019 FI-03 12 24 24 33 3 3 0 38 38 33
2019 FI-04 5 42 21 32 0 0 0 47 32 19
2018 FI 13 33 17 23 9 5 0 49 33 82
2018 FI-01 24 33 10 19 5 10 0 63 26 21
2018 FI-02 16 28 12 28 8 8 0 48 39 25
2018 FI-03 5 36 32 23 5 0 0 41 27 22
2018 FI-04 10 40 20 10 20 0 0 50 30 10
2017 FI 14 27 23 17 15 4 1 43 33 124
2017 FI-01 25 19 14 19 17 6 0 47 38 36
2017 FI-02 14 24 31 10 14 3 3 41 26 29
2017 FI-03 3 37 29 16 11 5 0 42 28 38
2017 FI-04 16 21 15 27 21 0 0 37 48 19
2014 FI 17 32 19 16 12 4 0 51 29 161
2014 FI-01 23 27 15 17 12 6 0 53 31 48
2014 FI-02 19 33 14 14 12 9 0 56 28 43
2014 FI-03 15 28 26 18 13 0 0 44 31 39
2014 FI-04 7 41 28 10 14 0 0 48 24 29
2011 FI 14 35 15 17 15 3 1 51 34 181
2011 FI-01 23 23 13 19 15 6 0 49 37 52
2011 FI-02 7 45 13 15 16 2 2 55 32 55
2011 FI-03 20 32 20 14 11 2 0 53 26 44
2011 FI-04 3 41 10 24 21 0 0 45 45 29
2008 FI 11 38 14 19 15 2 0 51 35 176
2008 FI-01 12 39 14 16 14 4 0 53 32 49
2008 FI-02 14 33 10 22 18 4 0 49 41 51
2008 FI-03 6 35 21 23 15 0 0 42 38 48
2008 FI-04 17 46 8 17 13 0 0 63 29 24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 31 15 7 2 4 0 75 9 113
2019 FI-01 61 28 11 0 0 0 0 89 0 18
2019 FI-02 50 23 5 10 3 10 0 81 14 40
2019 FI-03 27 45 21 6 0 0 0 73 6 33
2019 FI-04 30 30 25 10 5 0 0 60 15 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 39 22 4 0 3 0 73 5 113
2019 FI-01 44 44 6 6 0 0 0 89 6 18
2019 FI-02 30 33 25 8 0 5 0 66 8 40
2019 FI-03 24 48 21 3 0 3 0 75 3 33
2019 FI-04 35 35 30 0 0 0 0 70 0 20
2018 FI 22 49 17 7 2 2 0 73 10 82
2018 FI-01 38 38 19 0 5 0 0 76 5 21
2018 FI-02 20 48 20 4 4 4 0 71 8 25
2018 FI-03 9 73 9 5 0 5 0 86 5 22
2018 FI-04 20 40 20 20 0 0 0 60 20 10
2017 FI 23 42 18 12 3 2 1 66 16 124
2017 FI-01 28 31 14 14 8 6 0 62 24 36
2017 FI-02 24 38 20 14 0 0 3 64 14 29
2017 FI-03 11 52 24 11 3 0 0 63 13 38
2017 FI-04 33 51 5 11 0 0 0 84 11 19
2014 FI 27 42 21 6 4 1 0 69 10 161
2014 FI-01 31 35 15 12 4 2 0 68 17 48
2014 FI-02 28 35 33 0 5 0 0 63 5 43
2014 FI-03 21 49 18 8 5 0 0 69 13 39
2014 FI-04 24 52 21 0 3 0 0 76 3 29
2011 FI 25 40 20 8 2 3 1 68 10 181
2011 FI-01 27 35 21 10 4 4 0 64 14 52
2011 FI-02 24 38 20 7 0 7 4 69 8 55
2011 FI-03 25 43 27 5 0 0 0 68 5 44
2011 FI-04 24 52 10 10 3 0 0 76 14 29

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 16 38 29 12 2 3 0 56 14 110
2019 FI-01 25 38 19 13 6 0 0 63 19 16
2019 FI-02 18 40 25 13 0 5 0 61 13 40
2019 FI-03 9 36 30 18 3 3 0 47 22 33
2019 FI-04 21 42 37 0 0 0 0 63 0 19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 31 40 16 8 0 4 2 75 8 113
2019 FI-01 50 33 11 0 0 6 0 88 0 18
2019 FI-02 20 43 23 5 0 5 5 69 6 40
2019 FI-03 27 39 15 15 0 3 0 69 16 33
2019 FI-04 45 35 10 10 0 0 0 80 10 20
2018 FI 27 41 20 9 1 1 1 70 10 81
2018 FI-01 43 29 24 5 0 0 0 71 5 21
2018 FI-02 12 40 32 8 4 0 4 54 13 25
2018 FI-03 29 48 10 10 0 5 0 80 10 21
2018 FI-04 20 70 0 10 0 0 0 90 10 10
2017 FI 32 41 11 5 6 3 2 77 11 124
2017 FI-01 36 39 8 8 6 3 0 77 14 36
2017 FI-02 31 35 14 3 3 10 3 76 8 29
2017 FI-03 21 58 10 3 5 0 3 81 8 38
2017 FI-04 48 26 11 5 11 0 0 73 16 19
2014 FI 31 44 13 6 3 4 0 78 9 161
2014 FI-01 35 44 9 4 2 6 0 84 7 48
2014 FI-02 23 44 14 9 5 5 0 71 15 43
2014 FI-03 28 46 18 5 0 3 0 76 5 39
2014 FI-04 38 41 10 3 7 0 0 79 10 29
2011 FI 34 28 12 9 9 6 2 68 19 180
2011 FI-01 31 29 10 12 8 8 4 67 22 52
2011 FI-02 22 33 18 9 11 5 2 59 22 55
2011 FI-03 51 21 14 5 5 5 0 76 10 43
2011 FI-04 41 31 3 7 14 3 0 75 21 29
2008 FI 27 37 12 9 9 4 1 68 19 175
2008 FI-01 20 44 16 4 10 6 0 68 15 50
2008 FI-02 28 24 12 14 12 8 2 58 29 50
2008 FI-03 19 47 15 13 4 0 2 67 17 47
2008 FI-04 50 33 0 4 13 0 0 83 17 24

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 43 20 2 1 4 0 77 3 112
2019 FI-01 50 28 17 0 0 6 0 82 0 18
2019 FI-02 28 45 20 0 0 8 0 78 0 40
2019 FI-03 27 42 18 6 3 3 0 72 9 33
2019 FI-04 26 53 21 0 0 0 0 79 0 19
2018 FI 33 43 15 6 3 1 0 76 9 80
2018 FI-01 48 29 19 5 0 0 0 76 5 21
2018 FI-02 33 38 25 0 4 0 0 71 4 24
2018 FI-03 24 57 5 10 0 5 0 85 10 21
2018 FI-04 20 60 0 10 10 0 0 80 20 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 17 22 24 15 8 10 4 45 27 111
2019 FI-01 28 6 22 28 6 6 6 38 38 18
2019 FI-02 15 23 18 15 10 10 8 47 31 39
2019 FI-03 16 25 31 9 6 13 0 46 18 32
2019 FI-04 15 30 30 15 5 5 0 47 21 20
2018 FI 16 27 21 15 11 9 1 48 29 81
2018 FI-01 30 20 20 5 15 10 0 56 22 20
2018 FI-02 4 32 28 8 8 20 0 45 20 25
2018 FI-03 18 18 18 32 9 0 5 38 43 22
2018 FI-04 20 50 0 20 10 0 0 70 30 10
2017 FI 20 25 18 11 13 11 2 52 27 123
2017 FI-01 25 19 14 19 17 3 3 47 38 36
2017 FI-02 17 27 14 7 7 24 3 62 19 29
2017 FI-03 11 34 29 5 10 8 3 50 17 38
2017 FI-04 29 17 6 11 23 15 0 54 40 18
2014 FI 16 25 16 16 15 11 2 47 35 161
2014 FI-01 8 27 9 29 8 17 2 43 46 48
2014 FI-02 14 21 19 9 23 12 2 41 38 43
2014 FI-03 15 33 15 10 15 8 3 54 29 39
2014 FI-04 31 21 21 10 10 7 0 56 22 29
2011 FI 14 19 20 14 17 13 3 39 36 181
2011 FI-01 10 13 21 23 15 12 6 28 47 52
2011 FI-02 11 22 16 11 18 18 4 42 37 55
2011 FI-03 16 25 30 9 14 7 0 44 24 44
2011 FI-04 24 14 10 10 21 17 3 48 39 29

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 23 35 17 17 3 4 1 62 21 113
2019 FI-01 44 22 6 17 11 0 0 67 28 18
2019 FI-02 18 30 25 13 0 13 3 56 15 40
2019 FI-03 21 45 15 15 3 0 0 67 18 33
2019 FI-04 20 40 10 30 0 0 0 60 30 20
2018 FI 18 39 16 12 11 4 0 59 24 82
2018 FI-01 29 43 14 5 10 0 0 71 14 21
2018 FI-02 12 44 12 12 12 8 0 61 26 25
2018 FI-03 18 32 23 18 5 5 0 52 24 22
2018 FI-04 20 30 20 20 10 0 0 50 30 10
2017 FI 26 37 16 12 7 2 0 64 20 124
2017 FI-01 31 39 6 11 11 3 0 71 23 36
2017 FI-02 24 28 21 24 0 3 0 54 25 29
2017 FI-03 26 37 21 8 8 0 0 63 16 38
2017 FI-04 16 47 21 6 11 0 0 63 16 19
2014 FI 20 36 16 19 8 2 0 57 27 161
2014 FI-01 25 29 10 21 15 0 0 54 35 48
2014 FI-02 16 44 14 14 7 5 0 63 22 43
2014 FI-03 18 46 15 13