2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 41 47 3 7 1 0 0 88 9 139
2019 EG-03 53 47 0 0 0 0 0 100 0 15
2019 EG-04 21 62 5 13 0 0 0 82 13 39
2019 EG-05 45 41 2 8 4 0 0 86 12 51
2019 EG-06 52 43 0 4 0 0 0 96 4 23
2017 EG 36 49 2 10 4 0 0 85 13 217
2017 EG-02 18 64 8 0 9 0 0 83 9 11
2017 EG-03 32 57 0 5 5 0 0 89 11 18
2017 EG-04 41 52 3 5 0 0 0 92 5 39
2017 EG-05 36 48 0 13 3 0 0 83 17 59
2017 EG-06 35 46 3 12 5 0 0 81 17 78
2014 EG 34 45 7 10 3 0 0 80 13 293
2014 EG-02 28 50 11 6 6 0 0 78 11 18
2014 EG-03 63 32 0 5 0 0 0 95 5 19
2014 EG-04 28 54 8 8 2 0 0 82 10 53
2014 EG-05 37 38 7 15 4 0 0 74 18 82
2014 EG-06 34 47 7 9 3 0 0 81 12 106
2011 EG 41 47 3 7 2 0 0 88 9 328
2011 EG-02 30 60 0 10 0 0 0 90 10 10
2011 EG-03 59 34 0 7 0 0 0 93 7 44
2011 EG-04 43 52 3 2 0 0 0 95 2 61
2011 EG-05 34 50 4 9 3 0 0 84 12 68
2011 EG-06 37 46 4 10 3 0 0 82 14 125
2011 EG-07 60 30 0 0 10 0 0 90 10 10
2008 EG 35 49 3 9 2 1 0 85 12 330
2008 EG-03 32 57 0 11 0 0 0 89 11 37
2008 EG-04 40 44 9 7 0 0 0 84 7 57
2008 EG-05 39 46 4 9 2 2 0 86 11 57
2008 EG-06 30 52 2 12 3 1 0 83 15 136
2008 EG-07 44 41 4 4 7 0 0 85 11 27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 60 18 7 8 6 0 1 79 14 139
2019 EG-03 80 7 0 13 0 0 0 87 13 15
2019 EG-04 59 15 8 8 8 0 3 76 16 39
2019 EG-05 55 25 6 8 6 0 0 80 14 51
2019 EG-06 52 17 13 4 9 0 4 73 14 23
2017 EG 65 15 7 7 4 0 2 82 11 217
2017 EG-02 63 18 0 18 0 0 0 82 18 11
2017 EG-03 84 11 0 0 5 0 0 95 5 18
2017 EG-04 62 21 8 3 7 0 0 83 10 39
2017 EG-05 58 14 10 13 3 0 2 73 17 59
2017 EG-06 67 14 8 5 4 0 3 83 9 78
2014 EG 65 17 7 5 4 0 2 84 9 293
2014 EG-02 61 17 11 11 0 0 0 78 11 18
2014 EG-03 74 21 0 0 0 0 5 100 0 19
2014 EG-04 69 11 8 6 4 0 2 83 10 53
2014 EG-05 59 18 7 7 7 0 1 78 15 82
2014 EG-06 66 19 8 3 2 0 2 87 5 106
2011 EG 67 18 3 7 3 0 2 87 10 328
2011 EG-02 50 20 0 30 0 0 0 70 30 10
2011 EG-03 64 25 2 7 0 0 2 91 7 44
2011 EG-04 59 20 7 8 5 0 2 80 13 61
2011 EG-05 75 12 1 7 3 0 1 88 10 68
2011 EG-06 68 19 4 5 2 0 2 89 7 125
2011 EG-07 80 20 0 0 0 0 0 100 0 10
2008 EG 67 15 4 7 5 0 2 84 13 330
2008 EG-03 70 11 3 11 5 0 0 81 16 37
2008 EG-04 60 12 7 11 5 0 5 76 17 57
2008 EG-05 70 11 4 12 4 0 0 81 16 57
2008 EG-06 68 18 3 3 5 1 3 89 8 136
2008 EG-07 59 26 0 7 7 0 0 85 15 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 31 47 9 9 4 0 0 78 13 139
2019 EG-03 40 40 7 13 0 0 0 80 13 15
2019 EG-04 21 46 13 15 5 0 0 67 21 39
2019 EG-05 43 43 4 6 4 0 0 86 10 51
2019 EG-06 17 61 13 4 4 0 0 78 9 23
2017 EG 36 39 9 9 7 0 0 75 16 218
2017 EG-02 9 46 0 27 18 0 0 55 45 11
2017 EG-03 59 21 5 9 5 0 0 80 15 18
2017 EG-04 43 34 10 8 5 0 0 77 13 39
2017 EG-05 36 47 3 9 5 0 0 83 14 59
2017 EG-06 32 42 10 8 9 0 0 74 17 79
2014 EG 33 39 6 15 6 0 0 73 21 293
2014 EG-02 22 45 11 11 11 0 0 67 22 18
2014 EG-03 42 42 5 11 0 0 0 84 11 19
2014 EG-04 26 42 9 11 11 0 0 68 23 53
2014 EG-05 28 46 4 16 6 0 0 74 22 82
2014 EG-06 42 33 6 16 4 0 0 75 20 106
2011 EG 32 42 11 10 5 0 1 74 15 327
2011 EG-02 30 60 0 0 10 0 0 90 10 10
2011 EG-03 36 48 11 2 0 0 2 86 2 44
2011 EG-04 36 30 15 15 5 0 0 66 20 61
2011 EG-05 21 46 10 16 6 0 0 67 22 67
2011 EG-06 33 42 10 9 5 0 1 76 14 125
2011 EG-07 40 40 10 10 0 0 0 80 10 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 37 36 12 12 3 0 0 73 15 139
2019 EG-03 47 33 13 7 0 0 0 80 7 15
2019 EG-04 33 31 21 13 3 0 0 64 15 39
2019 EG-05 45 33 4 16 2 0 0 78 18 51
2019 EG-06 22 57 0 13 9 0 0 78 22 23
2018 EG 33 48 9 5 3 1 0 82 9 116
2018 EG-03 33 53 7 7 0 0 0 87 7 15
2018 EG-04 35 50 8 4 4 0 0 85 8 26
2018 EG-05 24 52 13 2 7 2 0 78 9 46
2018 EG-06 52 38 0 10 0 0 0 90 10 21
2017 EG 30 37 12 12 10 0 0 66 22 218
2017 EG-02 18 36 18 28 0 0 0 54 28 11
2017 EG-03 41 32 11 11 5 0 0 73 16 18
2017 EG-04 26 48 10 8 8 0 0 74 15 39
2017 EG-05 34 34 15 9 8 0 0 68 17 59
2017 EG-06 25 36 10 14 15 0 0 61 29 79
2014 EG 23 40 14 16 7 0 0 63 23 293
2014 EG-02 22 33 28 6 11 0 0 55 17 18
2014 EG-03 42 47 5 0 5 0 0 89 5 19
2014 EG-04 28 29 28 13 2 0 0 57 15 53
2014 EG-05 23 38 13 16 9 1 0 62 25 82
2014 EG-06 18 46 9 20 7 0 0 64 26 106
2011 EG 29 42 13 13 4 0 1 71 16 328
2011 EG-02 40 40 20 0 0 0 0 80 0 10
2011 EG-03 47 37 7 5 2 0 2 86 7 43
2011 EG-04 27 47 16 6 3 0 0 74 10 62
2011 EG-05 16 44 12 21 6 1 0 61 27 68
2011 EG-06 27 41 11 16 4 0 1 69 20 125
2011 EG-07 30 40 20 10 0 0 0 70 10 10
2008 EG 28 45 14 8 5 0 1 73 13 330
2008 EG-03 32 43 5 16 3 0 0 76 19 37
2008 EG-04 21 49 12 11 5 0 2 71 16 57
2008 EG-05 33 37 18 7 5 0 0 70 12 57
2008 EG-06 25 49 15 4 6 0 1 75 10 136
2008 EG-07 44 30 15 7 0 0 4 77 8 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 47 33 11 7 1 0 0 81 9 139
2019 EG-03 67 13 20 0 0 0 0 80 0 15
2019 EG-04 31 46 8 15 0 0 0 77 15 39
2019 EG-05 55 33 6 4 2 0 0 88 6 51
2019 EG-06 48 26 13 9 4 0 0 74 13 23
2017 EG 43 37 6 8 6 0 0 79 15 217
2017 EG-02 28 46 8 0 18 0 0 73 18 11
2017 EG-03 48 36 0 5 11 0 0 84 16 18
2017 EG-04 31 46 13 10 0 0 0 77 10 39
2017 EG-05 44 44 5 7 0 0 0 89 7 59
2017 EG-06 50 25 4 10 10 0 0 76 20 79
2014 EG 41 41 9 7 2 0 0 82 9 293
2014 EG-02 39 39 11 11 0 0 0 78 11 18
2014 EG-03 63 32 5 0 0 0 0 95 0 19
2014 EG-04 43 38 11 6 2 0 0 81 7 53
2014 EG-05 40 43 9 6 2 0 0 83 9 82
2014 EG-06 35 45 8 9 2 0 1 81 11 106

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 53 24 11 9 3 0 0 78 12 139
2019 EG-03 60 33 7 0 0 0 0 93 0 15
2019 EG-04 38 33 15 5 8 0 0 72 13 39
2019 EG-05 59 20 10 12 0 0 0 78 12 51
2019 EG-06 65 9 9 13 4 0 0 74 17 23
2018 EG 57 25 14 3 2 0 0 82 4 115
2018 EG-03 64 14 21 0 0 0 0 79 0 14
2018 EG-04 54 23 19 4 0 0 0 77 4 26
2018 EG-05 57 30 13 0 0 0 0 87 0 46
2018 EG-06 57 24 5 10 5 0 0 81 14 21
2017 EG 47 30 8 8 6 1 0 78 14 218
2017 EG-02 9 28 18 9 36 0 0 37 45 11
2017 EG-03 63 27 0 11 0 0 0 89 11 18
2017 EG-04 38 41 10 8 3 0 0 79 10 39
2017 EG-05 53 29 9 5 2 3 0 84 7 59
2017 EG-06 48 29 8 9 6 0 0 77 15 79
2014 EG 39 37 13 7 4 1 1 76 11 292
2014 EG-02 56 11 22 0 11 0 0 66 11 18
2014 EG-03 47 37 5 5 0 0 5 89 6 19
2014 EG-04 40 35 19 4 2 0 0 75 6 52
2014 EG-05 47 37 5 6 4 1 0 85 10 82
2014 EG-06 25 44 15 8 6 1 1 71 13 106
2011 EG 41 35 13 6 4 0 0 77 10 327
2011 EG-02 50 30 10 10 0 0 0 80 10 10
2011 EG-03 52 30 11 5 2 0 0 82 7 44
2011 EG-04 48 37 8 7 0 0 0 85 7 60
2011 EG-05 49 25 18 6 1 0 1 75 7 68
2011 EG-06 32 41 12 7 7 1 0 73 15 125
2011 EG-07 30 30 30 0 10 0 0 60 10 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 40 38 6 8 7 0 0 78 15 139
2019 EG-03 47 33 7 7 7 0 0 80 13 15
2019 EG-04 23 46 10 8 13 0 0 69 21 39
2019 EG-05 49 33 6 6 6 0 0 82 12 51
2019 EG-06 48 39 0 9 4 0 0 87 13 23
2018 EG 37 40 10 10 3 0 0 77 12 115
2018 EG-03 53 20 13 7 7 0 0 73 13 15
2018 EG-04 38 38 8 15 0 0 0 77 15 26
2018 EG-05 33 44 11 9 2 0 0 78 11 45
2018 EG-06 38 43 10 10 0 0 0 81 10 21
2017 EG 38 38 8 10 6 0 0 77 16 218
2017 EG-02 18 37 17 9 18 0 0 55 28 11
2017 EG-03 37 31 11 21 0 0 0 68 21 18
2017 EG-04 31 51 5 13 0 0 0 82 13 39
2017 EG-05 39 39 7 9 5 2 0 79 14 59
2017 EG-06 42 37 7 4 10 0 0 79 14 79
2014 EG 35 46 8 7 4 0 0 81 11 293
2014 EG-02 39 50 11 0 0 0 0 89 0 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 37 48 9 4 2 0 0 85 6 53
2014 EG-05 32 46 7 10 4 1 0 79 14 82
2014 EG-06 35 42 8 9 5 0 0 77 14 106
2011 EG 37 43 12 6 2 0 0 80 8 325
2011 EG-02 20 30 20 20 10 0 0 50 30 10
2011 EG-03 36 52 7 2 2 0 0 89 5 44
2011 EG-04 35 48 7 8 0 2 0 85 8 60
2011 EG-05 42 36 15 5 2 0 0 79 6 66
2011 EG-06 36 44 13 5 2 0 0 80 7 125
2011 EG-07 50 10 20 20 0 0 0 60 20 10
2008 EG 38 42 10 8 3 0 0 80 10 326
2008 EG-03 35 32 11 16 5 0 0 68 22 37
2008 EG-04 37 47 9 5 2 0 0 84 7 57
2008 EG-05 36 50 7 4 4 0 0 86 7 56
2008 EG-06 36 41 13 8 2 0 0 77 11 133
2008 EG-07 56 26 4 11 4 0 0 81 15 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 27 32 21 11 9 1 0 59 20 139
2019 EG-03 13 33 27 13 7 7 0 50 21 15
2019 EG-04 5 41 26 13 15 0 0 46 28 39
2019 EG-05 39 29 18 10 4 0 0 69 14 51
2019 EG-06 39 26 17 9 9 0 0 65 17 23
2018 EG 22 39 15 16 9 0 0 61 24 116
2018 EG-03 33 20 13 20 13 0 0 53 33 15
2018 EG-04 19 42 8 19 12 0 0 62 31 26
2018 EG-05 22 41 20 15 2 0 0 63 17 46
2018 EG-06 29 43 5 10 14 0 0 71 24 21
2017 EG 28 31 14 13 13 1 1 60 26 218
2017 EG-02 9 9 46 8 28 0 0 18 36 11
2017 EG-03 21 47 5 11 16 0 0 68 27 18
2017 EG-04 18 36 13 17 13 3 0 56 31 39
2017 EG-05 34 31 10 15 7 2 2 67 22 59
2017 EG-06 30 28 15 11 14 0 1 59 26 79
2014 EG 28 37 16 12 6 0 0 65 18 293
2014 EG-02 22 45 27 6 0 0 0 67 6 18
2014 EG-03 26 53 16 5 0 0 0 79 5 19
2014 EG-04 22 40 17 18 4 0 0 62 21 53
2014 EG-05 27 42 12 10 9 1 0 69 19 82
2014 EG-06 30 30 19 13 8 0 0 60 21 106
2011 EG 24 36 15 16 8 1 0 61 24 327
2011 EG-02 10 60 20 10 0 0 0 70 10 10
2011 EG-03 20 39 16 14 9 2 0 60 23 44
2011 EG-04 21 41 10 20 8 0 0 62 28 61
2011 EG-05 31 31 13 19 4 0 1 63 24 68
2011 EG-06 26 32 17 15 10 1 0 59 24 124
2011 EG-07 30 40 20 0 10 0 0 70 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 32 49 10 5 4 0 0 81 9 139
2019 EG-03 33 53 7 7 0 0 0 87 7 15
2019 EG-04 26 49 13 8 5 0 0 74 13 39
2019 EG-05 35 49 12 0 4 0 0 84 4 51
2019 EG-06 35 52 4 9 0 0 0 87 9 23
2018 EG 40 43 4 10 3 1 0 83 12 115
2018 EG-03 60 33 0 0 0 7 0 100 0 15
2018 EG-04 42 46 4 4 4 0 0 88 8 26
2018 EG-05 31 47 4 13 4 0 0 78 18 45
2018 EG-06 43 38 5 14 0 0 0 81 14 21
2017 EG 38 41 9 7 5 1 0 79 12 218
2017 EG-02 18 55 17 0 9 0 0 73 9 11
2017 EG-03 41 48 5 5 0 0 0 89 5 18
2017 EG-04 34 49 12 3 3 0 0 83 5 39
2017 EG-05 37 32 13 12 2 3 0 72 14 59
2017 EG-06 38 42 6 5 9 0 0 80 14 79

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 37 46 9 5 3 0 0 83 8 138
2019 EG-03 53 40 7 0 0 0 0 93 0 15
2019 EG-04 21 56 10 10 3 0 0 77 13 39
2019 EG-05 44 38 12 2 4 0 0 82 6 50
2019 EG-06 30 57 0 9 4 0 0 87 13 23
2018 EG 37 40 10 8 4 1 0 78 12 115
2018 EG-03 60 20 13 0 7 0 0 80 7 15
2018 EG-04 31 42 15 8 4 0 0 73 12 26
2018 EG-05 30 46 9 9 7 0 0 76 15 46
2018 EG-06 40 40 5 10 0 5 0 84 11 20
2017 EG 39 41 9 5 5 1 0 81 10 217
2017 EG-02 18 28 28 17 9 0 0 46 27 11
2017 EG-03 47 37 5 0 11 0 0 84 11 18
2017 EG-04 34 57 4 5 0 0 0 90 5 39
2017 EG-05 41 37 9 5 5 3 0 81 11 59
2017 EG-06 40 42 7 5 5 0 0 82 10 78
2014 EG 40 39 16 3 1 1 0 79 5 293
2014 EG-02 50 17 28 0 0 6 0 70 0 18
2014 EG-03 58 37 5 0 0 0 0 95 0 19
2014 EG-04 37 36 23 2 2 0 0 73 4 53
2014 EG-05 40 40 17 1 0 1 0 81 1 82
2014 EG-06 37 41 11 6 3 2 0 80 9 106
2011 EG 36 43 12 4 4 0 0 80 8 327
2011 EG-02 20 70 0 10 0 0 0 90 10 10
2011 EG-03 39 41 11 7 2 0 0 80 9 44
2011 EG-04 38 51 5 5 2 0 0 89 7 61
2011 EG-05 37 46 10 4 3 0 0 82 7 68
2011 EG-06 35 37 18 3 6 1 0 73 9 124
2011 EG-07 40 50 10 0 0 0 0 90 0 10
2008 EG 42 35 14 5 4 0 0 77 9 328
2008 EG-03 32 35 19 8 5 0 0 68 14 37
2008 EG-04 53 30 12 5 0 0 0 82 5 57
2008 EG-05 43 41 13 0 4 0 0 84 4 56
2008 EG-06 37 37 14 7 5 0 0 74 12 135
2008 EG-07 48 33 7 4 7 0 0 81 11 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 33 35 14 9 9 1 0 68 18 139
2019 EG-03 27 40 7 13 7 7 0 71 21 15
2019 EG-04 23 36 15 13 13 0 0 59 26 39
2019 EG-05 45 25 18 6 6 0 0 71 12 51
2019 EG-06 30 43 9 9 9 0 0 74 17 23
2018 EG 30 37 11 12 9 0 0 68 21 115
2018 EG-03 20 47 13 7 13 0 0 67 20 15
2018 EG-04 35 31 4 15 15 0 0 65 31 26
2018 EG-05 26 46 11 13 4 0 0 72 17 46
2018 EG-06 45 25 10 15 5 0 0 70 20 20
2017 EG 29 34 10 16 11 0 0 63 27 218
2017 EG-02 9 18 37 17 18 0 0 28 36 11
2017 EG-03 16 41 11 27 5 0 0 57 32 18
2017 EG-04 18 46 8 10 18 0 0 64 28 39
2017 EG-05 31 36 7 17 9 2 0 68 26 59
2017 EG-06 36 30 10 14 10 0 0 66 24 79

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 60 30 5 2 3 0 0 90 5 137
2019 EG-03 60 27 7 7 0 0 0 87 7 15
2019 EG-04 46 41 5 3 5 0 0 87 8 39
2019 EG-05 69 22 6 0 2 0 0 92 2 49
2019 EG-06 61 26 4 4 4 0 0 87 9 23
2018 EG 53 36 8 1 2 0 1 89 3 114
2018 EG-03 47 27 13 0 7 0 7 79 7 15
2018 EG-04 54 42 4 0 0 0 0 96 0 26
2018 EG-05 51 36 11 2 0 0 0 87 2 45
2018 EG-06 60 40 0 0 0 0 0 100 0 20
2017 EG 55 34 7 2 1 0 0 89 4 217
2017 EG-02 28 37 27 0 9 0 0 64 9 11
2017 EG-03 52 37 11 0 0 0 0 89 0 18
2017 EG-04 49 43 8 0 0 0 0 92 0 39
2017 EG-05 55 35 5 2 2 2 0 91 4 58
2017 EG-06 59 32 5 3 1 0 0 91 4 79
2014 EG 68 25 5 2 0 0 0 93 2 292
2014 EG-02 78 22 0 0 0 0 0 100 0 18
2014 EG-03 79 21 0 0 0 0 0 100 0 19
2014 EG-04 72 23 6 0 0 0 0 94 0 53
2014 EG-05 66 28 1 5 0 0 0 94 5 82
2014 EG-06 65 25 10 1 0 0 0 90 1 105
2011 EG 66 26 5 2 0 0 0 92 2 328
2011 EG-02 60 20 10 10 0 0 0 80 10 10
2011 EG-03 68 25 5 0 2 0 0 93 2 44
2011 EG-04 60 35 3 2 0 0 0 95 2 62
2011 EG-05 75 21 3 1 0 0 0 96 1 67
2011 EG-06 66 26 6 2 0 0 0 92 2 125
2011 EG-07 50 30 20 0 0 0 0 80 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 38 33 14 9 6 1 0 72 14 139
2019 EG-03 33 20 27 13 0 7 0 57 14 15
2019 EG-04 26 38 13 13 10 0 0 64 23 39
2019 EG-05 47 33 14 4 2 0 0 80 6 51
2019 EG-06 39 39 9 9 4 0 0 78 13 23
2018 EG 37 31 17 11 4 0 0 68 15 113
2018 EG-03 40 20 27 7 7 0 0 60 13 15
2018 EG-04 35 31 27 4 4 0 0 65 8 26
2018 EG-05 30 41 14 11 5 0 0 70 16 44
2018 EG-06 55 20 10 15 0 0 0 75 15 20
2017 EG 32 38 13 8 7 1 0 71 16 215
2017 EG-02 0 28 28 18 27 0 0 28 45 11
2017 EG-03 47 21 5 11 11 5 0 72 23 18
2017 EG-04 21 56 18 3 3 0 0 77 5 39
2017 EG-05 35 41 12 9 2 2 0 77 11 58
2017 EG-06 34 34 13 8 10 1 0 69 18 77
2014 EG 24 46 14 11 5 0 0 70 17 293
2014 EG-02 17 44 22 11 6 0 0 61 17 18
2014 EG-03 26 74 0 0 0 0 0 100 0 19
2014 EG-04 33 36 15 12 4 0 0 69 16 53
2014 EG-05 28 44 12 11 4 1 0 73 15 82
2014 EG-06 19 46 16 10 8 0 0 65 19 106
2011 EG 33 41 14 7 3 0 0 75 11 329
2011 EG-02 40 30 20 10 0 0 0 70 10 10
2011 EG-03 39 41 14 7 0 0 0 80 7 44
2011 EG-04 31 45 16 5 2 0 2 77 7 62
2011 EG-05 41 35 12 9 3 0 0 76 12 68
2011 EG-06 26 46 15 7 6 0 0 72 13 125
2011 EG-07 40 40 0 10 10 0 0 80 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 40 32 15 9 3 1 0 73 12 139
2019 EG-03 40 33 13 7 0 7 0 79 7 15
2019 EG-04 31 33 18 13 5 0 0 64 18 39
2019 EG-05 47 29 18 4 2 0 0 76 6 51
2019 EG-06 43 35 13 9 0 0 0 78 9 23
2018 EG 37 32 15 13 4 0 0 68 17 114
2018 EG-03 47 7 27 13 7 0 0 53 20 15
2018 EG-04 31 31 19 19 0 0 0 62 19 26
2018 EG-05 33 40 11 11 4 0 0 73 16 45
2018 EG-06 45 35 5 10 5 0 0 80 15 20
2017 EG 40 26 15 12 6 0 0 67 18 216
2017 EG-02 0 28 18 36 18 0 0 28 54 11
2017 EG-03 52 16 16 16 0 0 0 68 16 18
2017 EG-04 28 38 15 13 5 0 0 66 18 39
2017 EG-05 40 27 19 9 3 2 0 68 12 58
2017 EG-06 46 24 10 12 8 0 0 71 19 78
2014 EG 35 34 16 10 4 0 0 69 14 293
2014 EG-02 28 33 28 11 0 0 0 61 11 18
2014 EG-03 47 37 11 5 0 0 0 84 5 19
2014 EG-04 37 28 23 8 4 0 0 65 12 53
2014 EG-05 41 32 7 15 4 1 0 74 19 82
2014 EG-06 28 38 20 8 7 0 0 66 14 106

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 35 38 14 6 4 0 2 75 11 136
2019 EG-03 47 27 20 7 0 0 0 73 7 15
2019 EG-04 27 38 24 3 5 0 3 67 8 37
2019 EG-05 35 43 10 6 4 0 2 80 10 51
2019 EG-06 39 39 0 13 4 0 4 82 18 23
2018 EG 30 41 16 11 3 0 0 71 13 113
2018 EG-03 33 27 20 13 7 0 0 60 20 15
2018 EG-04 23 46 15 15 0 0 0 69 15 26
2018 EG-05 30 48 11 9 2 0 0 77 11 44
2018 EG-06 40 30 20 5 5 0 0 70 10 20
2017 EG 36 33 13 12 6 1 0 69 18 216
2017 EG-02 9 28 28 27 9 0 0 37 36 11
2017 EG-03 47 32 16 5 0 0 0 79 5 18
2017 EG-04 23 43 18 10 3 3 0 68 13 39
2017 EG-05 35 37 14 9 4 2 0 73 13 57
2017 EG-06 39 30 9 11 10 0 0 70 22 79
2014 EG 30 37 15 12 6 0 0 67 18 293
2014 EG-02 28 44 17 11 0 0 0 72 11 18
2014 EG-03 37 47 16 0 0 0 0 84 0 19
2014 EG-04 30 28 29 8 4 2 0 59 12 53
2014 EG-05 33 38 11 13 5 0 0 71 18 82
2014 EG-06 27 38 10 16 8 0 0 65 25 106
2011 EG 35 40 12 7 3 2 1 78 10 326
2011 EG-02 30 70 0 0 0 0 0 100 0 10
2011 EG-03 41 36 11 5 0 5 2 83 5 44
2011 EG-04 39 37 13 5 0 5 2 81 5 62
2011 EG-05 35 43 12 6 2 0 2 80 8 65
2011 EG-06 32 39 13 9 6 1 0 72 15 125
2011 EG-07 30 50 0 10 10 0 0 80 20 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 42 43 6 6 3 0 0 86 9 139
2019 EG-03 60 20 7 13 0 0 0 80 13 15
2019 EG-04 31 51 3 10 5 0 0 82 15 39
2019 EG-05 47 37 10 2 4 0 0 84 6 51
2019 EG-06 48 43 4 4 0 0 0 91 4 23
2018 EG 39 44 11 5 1 0 0 82 6 114
2018 EG-03 33 33 27 0 7 0 0 67 7 15
2018 EG-04 38 42 12 8 0 0 0 81 8 26
2018 EG-05 38 47 11 4 0 0 0 84 4 45
2018 EG-06 45 45 5 5 0 0 0 90 5 20
2017 EG 47 34 9 6 4 0 0 81 10 216
2017 EG-02 18 46 9 8 18 0 0 64 27 11
2017 EG-03 57 27 11 5 0 0 0 84 5 18
2017 EG-04 36 46 8 8 3 0 0 82 10 39
2017 EG-05 47 35 7 7 2 2 0 84 9 57
2017 EG-06 51 33 6 4 6 0 0 83 10 79
2014 EG 44 44 8 2 1 0 0 89 4 293
2014 EG-02 27 67 6 0 0 0 0 94 0 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 47 44 8 0 2 0 0 91 2 53
2014 EG-05 44 40 10 4 1 1 0 85 5 82
2014 EG-06 44 43 8 3 1 0 0 88 4 106
2011 EG 49 39 7 4 0 0 0 88 5 327
2011 EG-02 20 50 20 10 0 0 0 70 10 10
2011 EG-03 50 43 2 2 2 0 0 93 5 44
2011 EG-04 50 40 3 7 0 0 0 90 7 60
2011 EG-05 47 41 6 6 0 0 0 88 6 68
2011 EG-06 50 38 10 2 0 0 0 88 2 125
2011 EG-07 60 20 10 10 0 0 0 80 10 10
2008 EG 51 35 7 4 3 0 0 86 7 328
2008 EG-03 46 41 8 3 3 0 0 86 5 37
2008 EG-04 49 40 7 4 0 0 0 89 4 57
2008 EG-05 46 39 7 2 5 0 0 86 7 56
2008 EG-06 50 34 8 6 2 0 0 84 8 135
2008 EG-07 67 19 4 4 7 0 0 85 11 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 57 31 9 1 1 0 1 88 2 138
2019 EG-03 67 33 0 0 0 0 0 100 0 15
2019 EG-04 63 34 3 0 0 0 0 97 0 38
2019 EG-05 53 29 12 4 0 0 2 84 4 51
2019 EG-06 48 39 9 0 4 0 0 87 4 23
2018 EG 52 39 7 0 0 0 2 93 0 114
2018 EG-03 40 53 0 0 0 0 7 100 0 15
2018 EG-04 58 38 4 0 0 0 0 96 0 26
2018 EG-05 52 36 9 0 0 0 2 91 0 44
2018 EG-06 52 38 10 0 0 0 0 90 0 21
2017 EG 41 39 11 4 2 0 2 83 6 217
2017 EG-02 28 46 0 8 0 0 18 90 10 11
2017 EG-03 52 37 0 5 0 0 5 94 6 18
2017 EG-04 40 47 13 0 0 0 0 87 0 38
2017 EG-05 49 35 12 2 0 0 2 86 2 59
2017 EG-06 40 37 13 5 4 0 1 78 9 79
2014 EG 38 35 17 7 2 0 0 73 9 292
2014 EG-02 56 27 17 0 0 0 0 83 0 18
2014 EG-03 79 16 5 0 0 0 0 95 0 19
2014 EG-04 39 45 6 10 0 0 0 84 10 53
2014 EG-05 42 37 17 4 0 0 0 79 4 81
2014 EG-06 27 34 22 11 5 0 1 62 16 106
2011 EG 35 36 18 7 3 0 1 72 10 327
2011 EG-02 70 10 20 0 0 0 0 80 0 10
2011 EG-03 52 36 9 2 0 0 0 89 2 44
2011 EG-04 47 37 16 0 0 0 0 84 0 62
2011 EG-05 33 42 21 3 0 0 1 76 3 67
2011 EG-06 25 36 20 13 5 0 1 62 18 124
2011 EG-07 10 30 30 20 10 0 0 40 30 10
2008 EG 30 34 20 9 6 0 1 64 15 329
2008 EG-03 54 32 8 0 5 0 0 86 5 37
2008 EG-04 39 44 9 4 5 0 0 82 9 57
2008 EG-05 26 33 21 11 5 2 2 62 16 57
2008 EG-06 24 33 24 13 6 0 1 57 19 135
2008 EG-07 15 33 30 19 4 0 0 48 22 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 1 15 43 28 12 1 0 40 17 139
2019 EG-03 0 13 20 53 13 0 0 67 13 15
2019 EG-04 3 8 51 31 5 3 0 37 11 39
2019 EG-05 0 22 37 24 18 0 0 41 22 51
2019 EG-06 4 4 61 22 9 0 0 30 9 23
2018 EG 6 12 32 30 17 1 1 49 19 115
2018 EG-03 0 0 40 33 20 7 0 57 0 15
2018 EG-04 8 8 27 31 27 0 0 58 15 26
2018 EG-05 7 13 20 42 18 0 0 60 20 45
2018 EG-06 5 19 57 14 0 0 5 15 25 21
2017 EG 8 16 42 18 11 1 4 30 25 218
2017 EG-02 18 27 46 9 0 0 0 9 45 11
2017 EG-03 5 21 31 16 27 0 0 43 27 18
2017 EG-04 3 15 46 21 8 0 8 31 20 39
2017 EG-05 5 15 46 24 7 0 3 32 21 59
2017 EG-06 8 17 41 17 13 3 3 31 26 79
2014 EG 6 24 36 24 8 0 2 33 30 290
2014 EG-02 0 55 34 6 6 0 0 11 55 18
2014 EG-03 0 16 32 37 16 0 0 53 16 19
2014 EG-04 6 22 29 32 8 0 4 41 29 52
2014 EG-05 7 15 44 23 10 0 1 33 22 82
2014 EG-06 5 25 37 24 5 1 4 30 31 104
2011 EG 9 23 31 22 11 1 3 34 34 329
2011 EG-02 20 20 40 20 0 0 0 20 40 10
2011 EG-03 2 18 32 25 18 0 5 45 21 44
2011 EG-04 11 21 27 24 11 2 3 37 34 62
2011 EG-05 4 21 34 24 13 0 4 38 26 68
2011 EG-06 11 27 32 17 9 2 2 27 40 125
2011 EG-07 10 30 10 50 0 0 0 50 40 10
2008 EG 9 26 38 20 5 1 2 26 36 328
2008 EG-03 8 8 49 22 11 3 0 33 17 37
2008 EG-04 7 14 42 30 2 0 5 33 22 57
2008 EG-05 7 32 32 21 7 0 2 29 39 57
2008 EG-06 11 32 36 18 3 1 0 21 43 135
2008 EG-07 12 35 35 8 8 0 4 16 48 26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 7 12 27 35 15 4 0 52 20 138
2019 EG-03 7 20 27 27 13 7 0 43 29 15
2019 EG-04 5 13 28 46 3 5 0 51 19 39
2019 EG-05 12 14 16 35 24 0 0 59 25 51
2019 EG-06 0 9 50 27 9 5 0 38 10 22
2018 EG 8 10 32 26 18 4 2 47 19 114
2018 EG-03 20 0 33 33 13 0 0 47 20 15
2018 EG-04 8 0 54 12 27 0 0 38 8 26
2018 EG-05 7 20 18 31 16 4 4 51 29 45
2018 EG-06 5 5 30 35 10 15 0 53 12 20
2017 EG 9 17 24 23 16 3 7 44 29 215
2017 EG-02 36 18 37 0 0 0 9 0 60 11
2017 EG-03 6 17 6 38 34 0 0 72 23 17
2017 EG-04 5 10 28 38 13 0 5 54 16 39
2017 EG-05 10 19 26 20 12 3 10 37 34 59
2017 EG-06 8 18 25 20 20 5 5 43 29 77
2014 EG 9 18 30 26 12 3 2 40 28 293
2014 EG-02 0 22 56 22 0 0 0 22 22 18
2014 EG-03 0 11 32 42 11 5 0 56 11 19
2014 EG-04 12 9 26 32 14 2 4 49 23 53
2014 EG-05 7 18 33 17 17 5 2 37 28 82
2014 EG-06 13 19 25 27 8 4 3 38 34 106
2011 EG 5 15 29 23 19 5 4 46 21 329
2011 EG-02 0 40 0 10 30 20 0 50 50 10
2011 EG-03 5 11 20 20 34 7 2 60 18 44
2011 EG-04 0 13 21 27 21 10 8 59 16 62
2011 EG-05 3 12 38 19 18 6 4 41 16 68
2011 EG-06 6 18 34 22 15 2 3 39 25 125
2011 EG-07 20 10 40 20 10 0 0 30 30 10
2008 EG 13 19 28 24 10 5 2 36 35 327
2008 EG-03 6 3 39 17 22 8 6 45 10 36
2008 EG-04 9 7 19 37 16 9 4 60 18 57
2008 EG-05 7 21 33 26 11 2 0 38 29 57
2008 EG-06 16 24 26 23 5 4 1 30 43 135
2008 EG-07 30 37 22 4 4 0 4 8 69 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 12 26 32 18 7 3 1 26 40 139
2019 EG-03 0 20 27 33 13 7 0 50 21 15
2019 EG-04 21 21 33 23 0 0 3 24 42 39
2019 EG-05 4 25 37 16 14 4 0 31 31 51
2019 EG-06 26 39 22 4 4 0 4 9 68 23
2018 EG 12 21 36 12 11 3 4 25 36 113
2018 EG-03 7 20 20 27 13 7 7 46 31 15
2018 EG-04 15 15 46 12 8 4 0 20 32 26
2018 EG-05 9 23 41 7 11 2 7 20 35 44
2018 EG-06 20 20 35 15 5 0 5 21 42 20
2017 EG 19 19 29 12 11 3 6 25 43 216
2017 EG-02 17 37 28 9 0 0 9 10 60 11
2017 EG-03 6 23 21 17 34 0 0 51 28 17
2017 EG-04 12 15 36 21 8 0 8 31 30 39
2017 EG-05 23 22 20 12 9 5 9 24 53 59
2017 EG-06 22 18 34 6 10 4 6 18 44 79
2014 EG 23 27 25 14 6 2 3 21 53 292
2014 EG-02 11 22 45 16 0 0 6 17 35 18
2014 EG-03 5 42 21 21 11 0 0 32 47 19
2014 EG-04 14 15 37 19 8 4 4 29 32 52
2014 EG-05 24 22 26 16 7 1 4 24 49 82
2014 EG-06 29 35 18 9 4 2 3 14 67 106
2011 EG 14 22 29 16 11 3 5 29 40 329
2011 EG-02 10 30 40 0 10 10 0 11 44 10
2011 EG-03 9 14 20 18 30 5 5 53 25 44
2011 EG-04 15 15 32 15 10 5 10 28 34 62
2011 EG-05 16 34 19 15 7 1 7 24 55 68
2011 EG-06 11 22 34 20 8 2 3 29 34 125
2011 EG-07 40 30 30 0 0 0 0 0 70 10
2008 EG 12 22 32 17 9 3 5 28 37 329
2008 EG-03 5 14 30 22 19 8 3 45 21 37
2008 EG-04 5 25 39 11 7 4 11 20 35 57
2008 EG-05 12 26 25 26 5 2 4 33 41 57
2008 EG-06 18 19 33 15 11 2 3 27 38 135
2008 EG-07 11 33 41 11 0 0 4 12 46 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 1 4 22 46 24 0 2 72 5 139
2019 EG-03 0 0 13 53 33 0 0 87 0 15
2019 EG-04 3 3 28 46 18 0 3 66 5 39
2019 EG-05 0 4 18 47 29 0 2 78 4 51
2019 EG-06 0 9 26 48 13 0 4 64 9 23
2018 EG 1 3 25 44 23 0 3 70 4 115
2018 EG-03 0 0 13 47 33 0 7 86 0 15
2018 EG-04 0 4 31 35 27 0 4 64 4 26
2018 EG-05 0 4 24 47 24 0 0 71 4 45
2018 EG-06 5 0 33 48 10 0 5 60 5 21
2017 EG 4 8 28 34 19 2 6 57 13 215
2017 EG-02 0 30 39 20 0 10 0 22 34 10
2017 EG-03 0 0 18 28 48 0 6 81 0 16
2017 EG-04 3 8 28 41 13 0 8 59 11 39
2017 EG-05 3 7 22 36 22 5 5 64 11 59
2017 EG-06 6 6 30 34 18 0 5 55 13 79
2014 EG 4 10 30 36 18 1 2 55 14 293
2014 EG-02 0 11 22 45 16 6 0 65 12 18
2014 EG-03 0 11 26 37 26 0 0 63 11 19
2014 EG-04 4 9 23 45 14 0 4 62 14 53
2014 EG-05 2 7 26 38 24 2 0 64 10 82
2014 EG-06 4 9 37 31 14 1 4 48 14 106
2011 EG 5 10 31 32 16 2 4 51 16 328
2011 EG-02 0 20 10 50 10 10 0 67 22 10
2011 EG-03 5 2 20 30 41 2 0 72 7 44
2011 EG-04 8 8 16 40 16 3 8 64 18 62
2011 EG-05 4 13 36 27 15 0 4 44 19 67
2011 EG-06 3 10 40 31 11 2 3 45 13 125
2011 EG-07 10 20 20 50 0 0 0 50 30 10
2008 EG 5 12 32 32 14 1 4 48 19 330
2008 EG-03 0 8 11 49 24 0 8 79 9 37
2008 EG-04 2 5 33 35 19 0 5 57 7 57
2008 EG-05 12 7 28 35 14 0 4 51 20 57
2008 EG-06 4 14 38 31 11 1 1 43 18 136
2008 EG-07 7 33 37 11 4 0 7 16 44 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 12 10 27 29 21 0 1 50 23 139
2019 EG-03 20 0 7 33 40 0 0 73 20 15
2019 EG-04 13 3 28 38 15 0 3 55 16 39
2019 EG-05 8 14 29 24 24 0 2 48 22 51
2019 EG-06 13 17 35 22 13 0 0 35 30 23
2018 EG 7 16 38 19 18 0 2 38 23 114
2018 EG-03 0 7 47 20 20 0 7 43 7 15
2018 EG-04 12 19 27 15 23 0 4 40 32 26
2018 EG-05 9 20 36 22 13 0 0 36 29 45
2018 EG-06 5 0 60 20 15 0 0 35 5 20
2017 EG 12 17 32 18 13 3 5 34 32 217
2017 EG-02 0 27 18 37 0 9 9 45 33 11
2017 EG-03 6 11 28 32 17 0 6 52 18 17
2017 EG-04 10 18 35 18 10 3 5 31 31 39
2017 EG-05 10 23 29 20 7 5 5 30 37 59
2017 EG-06 17 13 33 10 21 1 5 34 31 79
2014 EG 19 20 29 19 11 1 2 30 40 291
2014 EG-02 11 11 39 28 11 0 0 39 22 18
2014 EG-03 11 5 16 53 16 0 0 68 16 19
2014 EG-04 10 15 36 26 11 0 2 38 25 53
2014 EG-05 15 28 27 14 14 2 0 28 44 81
2014 EG-06 26 19 29 14 8 1 4 23 47 105
2011 EG 11 22 29 18 17 2 2 36 34 328
2011 EG-02 10 20 10 20 40 0 0 60 30 10
2011 EG-03 2 9 30 20 36 2 0 58 12 44
2011 EG-04 10 21 29 19 16 0 5 37 32 62
2011 EG-05 15 28 21 15 16 3 3 33 45 68
2011 EG-06 12 23 33 17 11 2 2 29 36 124
2011 EG-07 30 20 30 20 0 0 0 20 50 10
2008 EG 13 22 27 22 12 2 3 35 37 327
2008 EG-03 3 17 14 25 31 6 6 63 22 36
2008 EG-04 9 19 26 21 12 2 11 38 32 57
2008 EG-05 12 19 25 25 18 0 2 43 32 57
2008 EG-06 16 25 26 23 7 1 1 31 42 134
2008 EG-07 26 26 41 7 0 0 0 7 52 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 10 14 22 30 18 4 2 51 26 137
2019 EG-03 7 7 33 7 33 7 7 46 15 15
2019 EG-04 8 18 15 38 13 5 3 56 28 39
2019 EG-05 16 8 20 31 22 2 0 54 25 49
2019 EG-06 9 22 22 30 13 0 4 45 32 23
2018 EG 5 19 26 20 20 4 4 44 27 114
2018 EG-03 0 20 27 27 27 0 0 53 20 15
2018 EG-04 8 20 24 20 24 4 0 46 29 25
2018 EG-05 7 20 24 18 20 4 7 43 30 45
2018 EG-06 5 19 38 19 10 10 0 32 26 21
2017 EG 11 12 27 20 19 2 9 44 25 216
2017 EG-02 46 8 37 0 0 0 9 0 60 11
2017 EG-03 11 17 10 23 34 0 6 60 30 17
2017 EG-04 8 10 25 23 23 3 8 52 20 39
2017 EG-05 12 19 22 23 12 2 10 39 35 58
2017 EG-06 8 6 32 19 23 4 9 48 16 79
2014 EG 7 17 21 24 20 2 8 49 27 292
2014 EG-02 0 27 28 22 17 0 6 41 29 18
2014 EG-03 16 21 0 32 16 5 11 56 44 19
2014 EG-04 6 19 15 31 18 2 9 55 28 53
2014 EG-05 4 13 24 23 24 5 6 53 19 82
2014 EG-06 9 15 24 22 21 1 9 47 26 105
2011 EG 5 15 21 25 22 2 10 53 23 327
2011 EG-02 0 20 20 40 10 0 10 56 22 10
2011 EG-03 7 14 18 23 30 5 5 58 23 44
2011 EG-04 3 12 15 22 27 2 20 62 19 60
2011 EG-05 12 16 19 22 18 3 10 46 32 68
2011 EG-06 2 14 26 28 21 1 7 53 18 125
2011 EG-07 0 20 20 30 20 0 10 56 22 10
2008 EG 8 16 26 23 18 2 6 46 26 329
2008 EG-03 5 11 22 22 24 5 11 55 19 37
2008 EG-04 5 11 30 21 18 4 12 46 19 57
2008 EG-05 9 14 19 32 25 0 2 57 23 57
2008 EG-06 7 16 29 24 17 1 6 45 24 135
2008 EG-07 15 30 30 11 7 4 4 20 48 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 13 15 39 19 8 4 2 29 30 139
2019 EG-03 13 7 20 20 33 7 0 57 21 15
2019 EG-04 15 13 44 21 3 3 3 24 30 39
2019 EG-05 8 14 41 24 8 6 0 33 23 51
2019 EG-06 17 30 39 4 4 0 4 9 50 23
2018 EG 13 17 34 18 9 3 5 30 33 115
2018 EG-03 0 7 27 33 13 13 7 58 8 15
2018 EG-04 4 23 38 27 4 0 4 32 28 26
2018 EG-05 18 18 33 13 11 2 4 26 38 45
2018 EG-06 24 14 38 5 5 5 10 11 44 21
2017 EG 16 19 32 14 10 3 6 27 38 216
2017 EG-02 17 28 37 0 0 18 0 0 55 11
2017 EG-03 11 11 17 23 38 0 0 61 23 17
2017 EG-04 5 12 39 28 10 0 5 41 18 39
2017 EG-05 15 15 35 15 7 5 7 25 35 59
2017 EG-06 22 24 31 8 8 1 6 17 50 78
2014 EG 19 27 21 16 8 4 6 26 50 292
2014 EG-02 11 39 17 27 0 6 0 29 53 18
2014 EG-03 5 16 21 37 5 5 11 50 25 19
2014 EG-04 8 15 32 24 7 4 9 36 27 53
2014 EG-05 17 29 17 17 8 4 7 29 52 82
2014 EG-06 27 28 22 7 10 4 4 18 59 105

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 4 9 37 31 17 1 1 49 14 139
2019 EG-03 0 0 40 20 40 0 0 60 0 15
2019 EG-04 10 10 31 38 8 3 0 47 21 39
2019 EG-05 0 10 39 25 22 0 4 49 10 51
2019 EG-06 9 13 39 26 13 0 0 39 22 23
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 60 15 7 4 7 1 6 80 12 139
2019 EG-03 80 13 0 0 0 0 7 100 0 15
2019 EG-04 51 21 8 5 8 3 5 78 14 39
2019 EG-05 59 14 10 6 10 0 2 74 16 51
2019 EG-06 61 13 4 4 9 0 9 81 14 23
2017 EG 67 11 6 5 5 0 5 83 11 217
2017 EG-02 63 18 9 9 0 0 0 82 9 11
2017 EG-03 89 5 0 0 0 0 5 100 0 18
2017 EG-04 62 17 5 3 5 3 5 86 8 39
2017 EG-05 60 9 9 8 12 0 3 70 21 59
2017 EG-06 68 11 6 6 1 0 6 85 8 78
2014 EG 69 13 7 2 5 1 4 86 7 292
2014 EG-02 66 17 0 6 11 0 0 83 17 18
2014 EG-03 79 16 5 0 0 0 0 95 0 19
2014 EG-04 67 15 8 2 6 0 2 85 8 53
2014 EG-05 66 16 4 2 6 1 5 87 9 82
2014 EG-06 72 9 9 1 4 1 4 85 5 106
2011 EG 66 13 7 5 5 0 4 82 11 328
2011 EG-02 60 10 0 10 10 0 10 78 22 10
2011 EG-03 64 16 9 5 5 0 2 81 9 44
2011 EG-04 56 19 5 6 11 0 2 77 18 62
2011 EG-05 69 9 9 7 4 0 1 79 12 67
2011 EG-06 71 11 6 4 2 0 6 87 7 125
2011 EG-07 60 20 20 0 0 0 0 80 0 10
2008 EG 64 9 7 5 6 2 6 80 12 329
2008 EG-03 51 19 3 11 5 5 5 79 18 37
2008 EG-04 60 7 11 11 9 0 4 69 20 57
2008 EG-05 75 9 4 5 2 0 5 89 7 57
2008 EG-06 65 7 10 2 4 2 10 82 7 135
2008 EG-07 67 11 4 4 11 0 4 81 15 27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 30 25 13 12 9 8 3 62 23 139
2019 EG-03 27 13 7 20 13 13 7 50 42 15
2019 EG-04 23 26 18 13 13 5 3 53 28 39
2019 EG-05 35 31 12 8 2 8 4 76 11 51
2019 EG-06 35 17 13 13 13 9 0 57 29 23
2018 EG 22 30 21 9 12 3 3 56 22 115
2018 EG-03 13 47 20 0 13 0 7 64 14 15
2018 EG-04 19 19 27 8 15 12 0 43 26 26
2018 EG-05 18 36 22 13 4 2 4 57 19 45
2018 EG-06 43 24 10 5 19 0 0 67 24 21
2017 EG 26 25 16 17 10 4 2 54 29 217
2017 EG-02 9 18 18 37 17 0 0 28 54 11
2017 EG-03 11 53 16 15 0 0 5 68 16 18
2017 EG-04 21 23 28 15 8 5 0 46 24 39
2017 EG-05 35 19 17 15 10 3 0 56 26 58
2017 EG-06 28 25 11 14 12 4 5 59 29 79
2014 EG 27 32 14 12 11 3 2 62 23 293
2014 EG-02 6 50 16 17 11 0 0 56 28 18
2014 EG-03 37 37 0 11 16 0 0 74 26 19
2014 EG-04 26 24 19 13 9 5 2 55 24 53
2014 EG-05 30 32 11 13 7 4 2 66 22 82
2014 EG-06 25 34 17 7 13 2 2 62 21 106

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 22 11 14 9 0 0 65 24 138
2019 EG-03 40 13 13 7 27 0 0 53 33 15
2019 EG-04 31 28 15 10 15 0 0 59 26 39
2019 EG-05 51 24 10 12 4 0 0 75 16 51
2019 EG-06 50 18 5 23 5 0 0 68 27 22
2018 EG 33 36 9 15 7 0 0 69 22 114
2018 EG-03 40 47 0 0 13 0 0 87 13 15
2018 EG-04 23 42 4 27 4 0 0 65 31 26
2018 EG-05 30 39 11 18 2 0 0 68 20 44
2018 EG-06 43 29 10 5 14 0 0 71 19 21
2017 EG 35 26 11 14 12 2 0 62 26 218
2017 EG-02 18 18 18 28 17 0 0 37 45 11
2017 EG-03 37 21 15 21 5 0 0 59 27 18
2017 EG-04 23 30 10 15 21 0 0 54 36 39
2017 EG-05 34 29 19 10 7 2 0 64 17 59
2017 EG-06 44 24 5 11 12 3 0 70 24 79
2014 EG 37 32 13 11 5 1 0 70 17 293
2014 EG-02 22 28 28 11 11 0 0 50 22 18
2014 EG-03 47 32 5 11 5 0 0 79 16 19
2014 EG-04 34 26 23 13 4 0 0 60 17 53
2014 EG-05 38 37 11 10 4 1 0 75 14 82
2014 EG-06 35 32 11 11 8 3 0 69 19 106

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 51 29 6 10 4 0 0 80 14 138
2019 EG-03 47 33 7 13 0 0 0 80 13 15
2019 EG-04 44 28 8 13 8 0 0 72 21 39
2019 EG-05 59 27 6 4 4 0 0 86 8 51
2019 EG-06 59 27 0 14 0 0 0 86 14 22
2018 EG 41 36 11 11 1 0 0 77 12 115
2018 EG-03 60 33 7 0 0 0 0 93 0 15
2018 EG-04 46 27 15 8 4 0 0 73 12 26
2018 EG-05 33 40 13 13 0 0 0 73 13 45
2018 EG-06 38 38 5 19 0 0 0 76 19 21
2017 EG 37 36 10 12 4 0 0 74 16 218
2017 EG-02 18 28 18 27 9 0 0 46 36 11
2017 EG-03 68 27 0 5 0 0 0 95 5 18
2017 EG-04 34 38 13 8 8 0 0 72 15 39
2017 EG-05 42 39 7 9 3 0 0 81 12 59
2017 EG-06 32 36 10 17 4 1 0 69 21 79
2014 EG 38 39 11 9 3 1 0 77 12 293
2014 EG-02 27 39 17 11 6 0 0 66 17 18
2014 EG-03 63 32 0 0 5 0 0 95 5 19
2014 EG-04 35 40 13 6 6 0 0 76 11 53
2014 EG-05 41 35 12 7 2 1 0 78 10 82
2014 EG-06 32 43 10 10 3 1 0 76 13 106

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 45 31 13 7 3 1 1 77 10 137
2019 EG-03 33 33 7 13 0 7 7 77 15 15
2019 EG-04 32 32 21 8 8 0 0 63 16 38
2019 EG-05 51 35 8 6 0 0 0 86 6 51
2019 EG-06 59 27 14 0 0 0 0 86 0 22
2018 EG 37 41 11 4 5 1 0 79 10 115
2018 EG-03 40 33 7 7 7 7 0 79 14 15
2018 EG-04 50 19 19 4 8 0 0 69 12 26
2018 EG-05 33 53 7 4 2 0 0 87 7 45
2018 EG-06 33 43 14 5 5 0 0 76 10 21
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 37 29 13 8 4 1 8 73 13 139
2019 EG-03 20 53 7 0 7 7 7 85 8 15
2019 EG-04 28 28 13 15 8 3 5 61 25 39
2019 EG-05 47 16 22 6 2 0 8 68 9 51
2019 EG-06 48 30 4 4 0 0 13 90 5 23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 40 34 11 7 8 1 0 74 15 139
2019 EG-03 47 40 0 0 13 0 0 87 13 15
2019 EG-04 23 41 15 8 13 0 0 64 21 39
2019 EG-05 45 29 14 8 4 0 0 75 12 51
2019 EG-06 52 35 4 4 0 4 0 91 5 23
2018 EG 40 37 10 9 4 0 0 77 13 114
2018 EG-03 53 20 7 7 13 0 0 73 20 15
2018 EG-04 38 31 12 19 0 0 0 69 19 26
2018 EG-05 25 55 14 5 2 0 0 80 7 44
2018 EG-06 67 19 5 5 5 0 0 86 10 21
2017 EG 42 36 10 6 6 0 0 78 12 218
2017 EG-02 9 46 9 9 27 0 0 55 36 11
2017 EG-03 57 37 5 0 0 0 0 95 0 18
2017 EG-04 28 48 10 10 3 0 0 77 13 39
2017 EG-05 48 31 8 7 5 2 0 80 12 59
2017 EG-06 47 31 9 5 8 0 0 78 13 79
2014 EG 43 34 11 7 4 1 0 78 11 293
2014 EG-02 39 22 34 6 0 0 0 61 6 18
2014 EG-03 47 47 5 0 0 0 0 95 0 19
2014 EG-04 39 34 16 9 2 0 0 73 11 53
2014 EG-05 48 28 9 7 5 4 0 78 13 82
2014 EG-06 41 41 8 8 3 0 0 81 11 106
2011 EG 38 34 13 9 6 0 0 72 15 328
2011 EG-02 40 30 20 10 0 0 0 70 10 10
2011 EG-03 40 23 21 9 7 0 0 63 16 43
2011 EG-04 47 34 5 8 6 0 0 81 15 62
2011 EG-05 35 35 18 10 1 0 0 71 12 68
2011 EG-06 34 33 14 10 8 0 1 68 19 125
2011 EG-07 50 40 0 0 10 0 0 90 10 10
2008 EG 29 37 12 13 9 1 0 66 22 329
2008 EG-03 27 38 19 5 11 0 0 65 16 37
2008 EG-04 28 42 14 14 2 0 0 70 16 57
2008 EG-05 33 28 11 12 14 2 0 63 27 57
2008 EG-06 27 40 11 13 8 1 0 67 21 136
2008 EG-07 37 22 7 19 15 0 0 59 33 27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 49 24 12 8 5 1 1 74 13 139
2019 EG-03 53 20 13 0 7 0 7 79 7 15
2019 EG-04 38 26 13 8 13 0 3 66 21 39
2019 EG-05 57 18 14 10 2 0 0 75 12 51
2019 EG-06 52 35 4 4 0 4 0 91 5 23
2018 EG 50 31 8 4 5 3 0 83 9 114
2018 EG-03 67 20 0 7 7 0 0 87 13 15
2018 EG-04 42 35 8 4 8 4 0 80 12 26
2018 EG-05 43 34 14 5 2 2 0 79 7 44
2018 EG-06 62 24 5 0 5 5 0 90 5 21
2017 EG 48 30 7 8 5 1 0 80 13 218
2017 EG-02 9 55 0 9 27 0 0 64 36 11
2017 EG-03 57 32 5 0 5 0 0 89 5 18
2017 EG-04 39 38 10 8 3 0 3 79 11 39
2017 EG-05 53 24 6 9 3 5 0 81 13 59
2017 EG-06 53 25 6 9 6 0 0 79 15 79
2014 EG 43 29 13 7 6 2 1 74 13 293
2014 EG-02 34 34 11 16 6 0 0 67 22 18
2014 EG-03 58 26 16 0 0 0 0 84 0 19
2014 EG-04 41 30 11 9 6 2 0 73 16 53
2014 EG-05 49 23 11 6 7 4 0 75 14 82
2014 EG-06 39 32 11 8 7 2 2 74 15 106
2011 EG 39 33 12 8 5 1 1 74 14 329
2011 EG-02 30 50 10 0 0 10 0 89 0 10
2011 EG-03 48 27 2 11 7 2 2 79 19 44
2011 EG-04 40 40 11 3 3 2 0 82 7 62
2011 EG-05 38 34 15 6 4 1 1 74 11 68
2011 EG-06 34 30 15 13 6 0 1 65 19 125
2011 EG-07 50 30 10 0 10 0 0 80 10 10
2008 EG 33 32 14 10 9 2 0 66 20 329
2008 EG-03 35 32 14 0 14 5 0 71 14 37
2008 EG-04 35 40 14 9 2 0 0 75 11 57
2008 EG-05 35 37 12 5 9 2 0 73 14 57
2008 EG-06 32 25 15 13 11 3 0 59 25 136
2008 EG-07 37 26 15 15 7 0 0 63 22 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 48 27 9 9 6 1 0 76 14 139
2019 EG-03 73 13 0 0 7 7 0 93 7 15
2019 EG-04 33 28 8 18 13 0 0 62 31 39
2019 EG-05 51 27 14 4 4 0 0 78 8 51
2019 EG-06 57 39 0 4 0 0 0 96 4 23
2018 EG 47 27 12 8 5 0 0 75 13 114
2018 EG-03 67 13 7 0 13 0 0 80 13 15
2018 EG-04 42 27 15 15 0 0 0 69 15 26
2018 EG-05 36 39 14 7 5 0 0 75 11 44
2018 EG-06 62 19 10 5 5 0 0 81 10 21
2017 EG 42 34 7 10 6 1 0 77 16 218
2017 EG-02 18 46 9 17 9 0 0 64 27 11
2017 EG-03 68 27 0 0 0 0 5 100 0 18
2017 EG-04 31 41 13 8 5 3 0 74 13 39
2017 EG-05 46 27 8 14 3 2 0 74 17 59
2017 EG-06 42 34 4 10 9 1 0 77 19 79
2014 EG 40 35 10 7 6 1 0 77 13 293
2014 EG-02 39 33 17 11 0 0 0 72 11 18
2014 EG-03 42 47 5 5 0 0 0 89 5 19
2014 EG-04 39 30 13 11 6 0 0 69 18 53
2014 EG-05 44 32 9 6 6 4 0 78 13 82
2014 EG-06 35 42 10 5 8 1 0 77 12 106
2011 EG 39 35 11 9 6 0 0 74 15 329
2011 EG-02 50 50 0 0 0 0 0 100 0 10
2011 EG-03 36 41 2 14 7 0 0 77 20 44
2011 EG-04 44 32 8 10 6 0 0 76 16 62
2011 EG-05 40 34 19 3 3 0 1 75 6 68
2011 EG-06 34 32 14 12 9 0 0 66 21 125
2011 EG-07 60 30 0 0 10 0 0 90 10 10
2008 EG 34 31 12 12 10 0 0 65 23 329
2008 EG-03 43 22 8 19 8 0 0 65 27 37
2008 EG-04 30 35 21 11 4 0 0 65 14 57
2008 EG-05 33 39 9 9 11 0 0 72 19 57
2008 EG-06 30 29 13 13 14 0 0 60 27 136
2008 EG-07 48 22 7 7 15 0 0 70 22 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 72 10 5 4 5 0 4 85 10 138
2019 EG-03 93 0 7 0 0 0 0 93 0 15
2019 EG-04 62 15 8 8 3 0 5 81 11 39
2019 EG-05 70 14 6 2 8 0 0 84 10 50
2019 EG-06 74 0 0 9 9 0 9 81 19 23
2017 EG 76 12 2 3 2 0 5 92 6 218
2017 EG-02 72 18 0 0 0 0 9 100 0 11
2017 EG-03 95 5 0 0 0 0 0 100 0 18
2017 EG-04 72 15 3 5 3 0 3 89 8 39
2017 EG-05 71 14 3 2 3 0 7 91 5 59
2017 EG-06 76 10 3 3 3 0 5 91 6 79
2014 EG 74 12 5 2 4 1 3 89 6 292
2014 EG-02 78 0 0 11 11 0 0 78 22 18
2014 EG-03 68 21 11 0 0 0 0 89 0 19
2014 EG-04 79 13 4 0 2 0 2 94 2 53
2014 EG-05 71 13 5 1 5 1 4 88 6 82
2014 EG-06 72 12 6 2 4 1 3 88 6 105
2011 EG 74 11 5 2 5 0 4 88 7 327
2011 EG-02 80 0 0 0 10 0 10 89 11 10
2011 EG-03 66 20 7 2 2 0 2 88 5 44
2011 EG-04 66 16 3 2 8 0 5 86 10 61
2011 EG-05 81 6 4 0 6 0 3 89 6 67
2011 EG-06 75 10 4 2 4 0 5 89 7 125
2011 EG-07 80 10 10 0 0 0 0 90 0 10
2008 EG 74 8 4 2 6 0 5 87 8 328
2008 EG-03 76 5 5 5 5 0 3 83 11 37
2008 EG-04 68 12 7 0 11 0 2 82 11 57
2008 EG-05 77 11 2 2 4 0 5 92 6 56
2008 EG-06 75 5 4 2 3 1 10 89 6 136
2008 EG-07 78 4 4 4 11 0 0 81 15 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 55 15 12 6 5 3 3 75 12 139
2019 EG-03 53 13 7 7 13 7 0 71 21 15
2019 EG-04 44 15 21 8 8 0 5 62 16 39
2019 EG-05 59 18 10 6 2 2 4 81 8 51
2019 EG-06 74 9 4 9 0 4 0 86 9 23
2017 EG 50 19 8 7 8 4 4 75 16 218
2017 EG-02 28 0 0 17 37 9 9 34 66 11
2017 EG-03 63 21 5 5 0 0 5 89 6 18
2017 EG-04 46 18 5 5 10 10 5 76 18 39
2017 EG-05 54 27 9 3 2 2 3 86 5 59
2017 EG-06 51 15 10 6 11 4 3 71 19 79
2014 EG 49 23 11 4 7 4 3 77 11 293
2014 EG-02 22 11 28 6 27 0 6 35 35 18
2014 EG-03 53 32 5 0 0 5 5 94 0 19
2014 EG-04 54 19 11 4 4 6 2 79 8 53
2014 EG-05 57 26 5 2 5 1 4 87 8 82
2014 EG-06 45 23 13 4 7 6 3 74 11 106
2011 EG 46 26 11 5 7 2 2 76 13 328
2011 EG-02 30 20 10 10 20 10 0 56 33 10
2011 EG-03 52 20 5 7 7 5 5 80 15 44
2011 EG-04 57 23 13 2 3 0 2 82 5 61
2011 EG-05 59 22 6 3 4 4 1 86 8 68
2011 EG-06 35 32 11 8 10 2 2 69 19 125
2011 EG-07 50 20 30 0 0 0 0 70 0 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 58 20 12 4 4 1 0 79 9 139
2019 EG-03 60 13 13 7 7 0 0 73 13 15
2019 EG-04 46 28 8 8 8 3 0 76 16 39
2019 EG-05 65 14 16 2 4 0 0 78 6 51
2019 EG-06 70 22 4 0 0 4 0 95 0 23
2018 EG 57 27 7 4 4 0 0 84 9 114
2018 EG-03 60 27 0 0 13 0 0 87 13 15
2018 EG-04 54 27 12 8 0 0 0 81 8 26
2018 EG-05 52 32 11 5 0 0 0 84 5 44
2018 EG-06 67 19 0 5 10 0 0 86 14 21
2017 EG 54 22 11 6 5 1 0 77 12 217
2017 EG-02 28 37 17 0 18 0 0 64 18 11
2017 EG-03 79 21 0 0 0 0 0 100 0 18
2017 EG-04 48 23 18 8 3 0 0 72 10 39
2017 EG-05 60 22 9 7 2 2 0 83 9 59
2017 EG-06 51 22 10 6 9 1 0 74 15 78

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 53 24 11 6 4 1 1 79 10 139
2019 EG-03 67 20 13 0 0 0 0 87 0 15
2019 EG-04 38 28 13 8 13 0 0 67 21 39
2019 EG-05 57 22 12 6 2 0 2 80 8 51
2019 EG-06 70 17 0 4 0 9 0 95 5 23
2018 EG 50 31 9 7 4 0 0 81 11 114
2018 EG-03 67 13 7 7 7 0 0 80 13 15
2018 EG-04 42 35 15 4 4 0 0 77 8 26
2018 EG-05 43 39 11 5 2 0 0 82 7 44
2018 EG-06 67 14 0 19 0 0 0 81 19 21
2017 EG 50 30 8 7 5 0 0 80 12 218
2017 EG-02 9 54 18 0 18 0 0 63 18 11
2017 EG-03 79 21 0 0 0 0 0 100 0 18
2017 EG-04 41 33 13 10 3 0 0 74 13 39
2017 EG-05 48 32 10 7 2 2 0 81 9 59
2017 EG-06 55 24 4 9 9 0 0 79 17 79
2014 EG 49 31 10 6 4 0 0 80 10 293
2014 EG-02 17 44 34 6 0 0 0 61 6 18
2014 EG-03 63 37 0 0 0 0 0 100 0 19
2014 EG-04 45 36 8 8 2 2 0 82 10 53
2014 EG-05 56 28 5 5 6 0 0 84 11 82
2014 EG-06 46 31 11 7 5 0 0 77 11 106
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 30 28 20 8 5 8 1 64 14 138
2019 EG-03 33 40 13 7 0 7 0 79 7 15
2019 EG-04 31 21 23 10 10 5 0 54 22 39
2019 EG-05 37 27 18 6 6 6 0 69 13 51
2019 EG-06 22 35 22 9 0 9 4 65 10 23
2018 EG 29 28 18 9 4 11 0 65 15 116
2018 EG-03 33 40 13 0 0 13 0 85 0 15
2018 EG-04 35 23 19 8 12 4 0 60 20 26
2018 EG-05 30 26 20 7 0 17 0 68 8 46
2018 EG-06 19 38 14 14 10 5 0 60 25 21
2017 EG 28 25 17 12 5 12 0 61 19 218
2017 EG-02 9 37 18 18 8 9 0 50 29 11
2017 EG-03 25 32 11 5 0 21 5 78 7 18
2017 EG-04 15 35 23 10 8 8 0 55 20 39
2017 EG-05 32 20 19 15 2 12 0 59 19 59
2017 EG-06 34 18 18 8 7 15 0 61 18 79
2014 EG 27 34 18 8 5 9 0 67 14 292
2014 EG-02 17 44 11 0 17 11 0 69 19 18
2014 EG-03 21 37 26 5 0 11 0 65 6 19
2014 EG-04 32 26 21 13 2 6 0 61 16 53
2014 EG-05 26 35 14 10 6 10 0 67 18 81
2014 EG-06 27 33 18 6 5 11 0 68 12 106
2011 EG 25 28 17 11 8 9 2 60 21 329
2011 EG-02 40 10 30 10 10 0 0 50 20 10
2011 EG-03 34 23 18 7 2 16 0 68 11 44
2011 EG-04 27 29 18 8 2 11 5 67 12 62
2011 EG-05 22 22 21 15 12 9 0 48 29 68
2011 EG-06 19 35 13 13 10 8 2 60 26 125
2011 EG-07 40 30 10 0 10 10 0 78 11 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 23 28 23 12 7 6 1 55 20 138
2019 EG-03 33 20 13 20 7 7 0 57 29 15
2019 EG-04 21 21 23 18 10 8 0 44 31 39
2019 EG-05 35 27 24 6 6 2 0 64 12 51
2019 EG-06 4 43 26 13 4 4 4 52 19 23
2018 EG 22 34 23 11 7 3 0 58 19 116
2018 EG-03 33 40 20 0 7 0 0 73 7 15
2018 EG-04 23 38 15 12 12 0 0 62 23 26
2018 EG-05 24 30 28 9 4 4 0 57 14 46
2018 EG-06 14 33 19 24 5 5 0 50 30 21
2017 EG 21 32 17 12 12 5 0 56 25 218
2017 EG-02 0 64 18 9 8 0 0 64 17 11
2017 EG-03 31 32 5 21 0 11 0 70 24 18
2017 EG-04 10 39 20 15 15 0 0 49 31 39
2017 EG-05 20 34 17 7 14 9 0 60 22 59
2017 EG-06 29 23 20 10 12 5 0 55 24 79
2014 EG 21 28 23 15 7 5 0 51 24 290
2014 EG-02 6 45 27 11 11 0 0 50 22 18
2014 EG-03 21 37 16 16 5 5 0 61 22 19
2014 EG-04 26 17 29 13 8 6 0 46 23 52
2014 EG-05 16 36 20 16 10 2 0 53 27 81
2014 EG-06 24 26 24 12 5 9 1 55 19 105
2011 EG 24 30 20 14 10 2 0 56 24 329
2011 EG-02 10 30 30 10 10 10 0 44 22 10
2011 EG-03 41 25 18 14 0 2 0 67 14 44
2011 EG-04 24 34 19 8 10 3 2 61 19 62
2011 EG-05 21 25 25 13 15 1 0 46 28 68
2011 EG-06 21 32 18 18 10 1 0 53 28 125
2011 EG-07 40 30 0 10 20 0 0 70 30 10
2008 EG 23 29 20 16 10 3 0 53 26 328
2008 EG-03 14 30 24 11 14 8 0 47 26 37
2008 EG-04 25 30 28 11 5 2 0 55 16 57
2008 EG-05 19 42 21 9 7 2 0 63 16 57
2008 EG-06 29 21 16 21 12 2 0 51 33 135
2008 EG-07 4 41 19 22 11 4 0 46 35 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 28 23 12 9 9 1 51 23 138
2019 EG-03 33 13 27 13 7 7 0 50 21 15
2019 EG-04 8 23 23 18 13 13 3 36 36 39
2019 EG-05 29 29 18 8 10 6 0 63 19 51
2019 EG-06 0 39 35 13 4 4 4 43 19 23
2018 EG 16 30 21 12 10 11 0 51 25 116
2018 EG-03 33 20 13 20 0 13 0 62 23 15
2018 EG-04 15 31 19 19 12 4 0 48 32 26
2018 EG-05 17 33 20 9 9 13 0 58 20 46
2018 EG-06 5 29 24 10 19 14 0 39 33 21
2017 EG 16 30 19 14 11 10 0 50 28 218
2017 EG-02 9 28 37 18 8 0 0 37 27 11
2017 EG-03 21 36 0 16 11 16 0 68 32 18
2017 EG-04 10 31 28 10 18 3 0 42 29 39
2017 EG-05 10 30 22 12 10 15 0 48 26 59
2017 EG-06 22 27 18 11 10 12 0 55 25 79
2014 EG 14 26 27 17 7 10 0 43 27 292
2014 EG-02 6 17 50 17 6 6 0 24 24 18
2014 EG-03 16 37 21 16 5 5 0 56 22 19
2014 EG-04 11 20 36 15 8 9 0 35 26 53
2014 EG-05 11 31 19 20 10 10 0 47 33 81
2014 EG-06 17 26 25 14 6 12 0 49 23 106
2011 EG 15 28 25 14 9 9 0 47 25 328
2011 EG-02 10 40 30 0 0 20 0 63 0 10
2011 EG-03 20 36 18 9 0 16 0 68 11 44
2011 EG-04 16 26 21 11 10 16 0 50 25 62
2011 EG-05 13 24 22 21 13 7 0 40 37 68
2011 EG-06 13 30 31 13 9 5 0 45 23 124
2011 EG-07 20 10 40 0 30 0 0 30 30 10
2008 EG 12 27 24 20 10 7 1 42 33 328
2008 EG-03 14 27 14 27 14 5 0 43 43 37
2008 EG-04 11 35 21 18 7 7 2 50 27 57
2008 EG-05 12 33 21 14 7 11 2 52 24 57
2008 EG-06 13 23 27 23 10 4 0 37 34 135
2008 EG-07 7 22 30 15 22 4 0 31 38 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 36 17 14 12 4 0 55 28 138
2019 EG-03 33 20 20 20 7 0 0 53 27 15
2019 EG-04 13 28 21 18 15 5 0 43 35 39
2019 EG-05 22 39 14 12 12 2 0 62 24 51
2019 EG-06 9 48 13 13 17 0 0 57 30 23
2018