2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 41 47 4 8 1 0 0 87 9 221
2019 CH-02 56 39 4 1 0 0 0 95 1 80
2019 CH-03 35 49 5 9 1 0 0 84 11 75
2019 CH-04 22 53 3 22 0 0 0 75 22 36
2017 CH 33 51 5 9 1 0 0 84 11 208
2017 CH-02 41 52 4 3 0 0 0 93 3 69
2017 CH-03 29 52 4 13 3 0 0 80 16 74
2017 CH-04 29 45 11 12 3 0 0 74 15 33
2017 CH-05 38 40 9 13 0 0 0 78 13 22
2014 CH 27 54 7 9 4 0 0 81 12 261
2014 CH-02 32 55 3 7 3 0 0 87 10 102
2014 CH-03 21 54 8 12 4 0 0 76 16 87
2014 CH-04 21 58 8 6 6 0 0 79 12 44
2014 CH-05 32 44 16 8 0 0 0 76 8 23
2011 CH 38 52 4 6 1 0 0 89 7 276
2011 CH-02 41 54 3 2 1 0 0 95 3 110
2011 CH-03 30 56 4 9 1 0 0 86 10 93
2011 CH-04 46 38 3 14 0 0 0 84 14 37
2011 CH-05 41 45 7 7 0 0 0 86 7 29
2008 CH 40 44 4 11 1 0 0 84 12 258
2008 CH-02 53 41 1 5 0 0 0 94 5 97
2008 CH-03 30 47 6 14 2 0 0 78 16 99
2008 CH-04 33 54 0 13 0 0 0 88 13 24
2008 CH-05 41 33 7 19 0 0 0 74 19 27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 69 15 7 6 2 0 1 85 8 222
2019 CH-02 68 20 9 3 1 0 0 88 4 80
2019 CH-03 72 8 8 8 0 0 4 83 8 75
2019 CH-04 65 19 5 5 5 0 0 84 11 37
2017 CH 64 18 8 7 1 1 1 83 9 209
2017 CH-02 64 15 6 14 1 0 0 78 16 69
2017 CH-03 67 19 5 5 3 0 0 87 8 74
2017 CH-04 71 14 9 3 0 0 3 88 3 34
2017 CH-05 47 26 26 0 0 0 0 74 0 22
2014 CH 64 19 7 5 2 1 2 86 7 261
2014 CH-02 62 20 6 9 0 1 2 85 9 102
2014 CH-03 67 19 6 1 3 0 3 89 4 87
2014 CH-04 66 15 8 4 2 2 2 85 7 44
2014 CH-05 52 24 16 4 4 0 0 76 8 23
2011 CH 71 16 4 4 4 0 1 87 8 276
2011 CH-02 75 16 3 2 3 0 1 93 5 110
2011 CH-03 70 16 3 4 5 1 0 87 10 93
2011 CH-04 73 11 5 11 0 0 0 84 11 37
2011 CH-05 55 21 10 3 10 0 0 76 14 29
2008 CH 67 16 5 9 2 0 1 83 12 257
2008 CH-02 75 19 3 2 0 0 1 95 2 97
2008 CH-03 61 14 5 15 3 0 1 76 19 98
2008 CH-04 67 17 4 13 0 0 0 83 13 24
2008 CH-05 59 11 7 11 11 0 0 70 22 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 34 44 8 11 3 0 0 77 15 220
2019 CH-02 36 45 6 10 3 0 0 81 13 78
2019 CH-03 33 47 7 11 3 0 0 80 13 75
2019 CH-04 27 38 19 8 8 0 0 65 16 37
2017 CH 36 40 6 11 6 0 0 77 17 209
2017 CH-02 33 48 6 9 4 0 0 81 13 69
2017 CH-03 38 34 4 13 11 0 0 72 24 74
2017 CH-04 37 31 9 17 6 0 0 68 23 34
2017 CH-05 30 48 9 9 4 0 0 78 13 22
2014 CH 41 36 8 10 5 0 0 78 15 260
2014 CH-02 34 43 9 11 4 0 0 77 14 102
2014 CH-03 41 32 8 11 7 0 1 74 18 87
2014 CH-04 51 30 4 9 6 0 0 81 15 43
2014 CH-05 56 32 12 0 0 0 0 88 0 23
2011 CH 39 38 12 7 4 0 0 77 11 276
2011 CH-02 34 47 8 7 4 0 0 81 11 110
2011 CH-03 41 31 16 5 5 0 1 73 11 93
2011 CH-04 46 35 11 8 0 0 0 81 8 37
2011 CH-05 45 28 17 7 3 0 0 72 10 29

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 23 43 13 14 6 0 0 67 20 221
2019 CH-02 29 51 8 9 4 0 0 80 13 79
2019 CH-03 17 39 19 17 8 0 0 56 25 75
2019 CH-04 14 41 8 30 8 0 0 54 38 37
2018 CH 24 46 11 13 5 0 1 71 17 196
2018 CH-02 23 57 8 8 5 0 0 80 12 65
2018 CH-03 24 39 13 16 7 0 0 63 24 67
2018 CH-04 18 40 18 20 3 0 3 59 23 40
2018 CH-05 43 48 5 5 0 0 0 90 5 21
2017 CH 27 44 13 10 5 0 0 71 15 209
2017 CH-02 36 48 10 3 3 0 0 84 6 69
2017 CH-03 24 36 20 13 8 0 0 59 21 74
2017 CH-04 20 39 12 23 6 0 0 60 29 34
2017 CH-05 31 52 9 9 0 0 0 82 9 22
2014 CH 26 36 14 18 7 0 0 61 24 261
2014 CH-02 31 32 17 14 6 0 0 63 19 102
2014 CH-03 21 35 14 23 6 0 0 56 30 87
2014 CH-04 21 48 4 17 11 0 0 69 27 44
2014 CH-05 32 40 16 8 4 0 0 72 12 23
2011 CH 26 44 13 13 4 0 1 70 17 275
2011 CH-02 26 48 12 11 3 0 0 75 14 110
2011 CH-03 22 46 10 16 6 0 0 68 23 93
2011 CH-04 33 33 14 14 3 0 3 69 17 36
2011 CH-05 24 38 24 7 3 0 3 64 11 29
2008 CH 27 47 11 11 4 0 1 74 15 256
2008 CH-02 31 45 8 10 3 0 2 78 14 97
2008 CH-03 25 48 11 10 5 0 0 73 15 97
2008 CH-04 21 46 21 13 0 0 0 67 13 24
2008 CH-05 30 44 11 7 7 0 0 74 15 27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 43 38 11 6 1 0 1 82 7 220
2019 CH-02 41 49 6 3 1 0 0 90 4 79
2019 CH-03 41 29 15 9 3 0 3 73 12 75
2019 CH-04 33 36 19 8 0 0 3 71 9 36
2017 CH 50 35 10 4 1 0 0 85 5 209
2017 CH-02 49 43 3 4 0 0 0 93 4 69
2017 CH-03 40 36 16 6 1 0 1 76 8 74
2017 CH-04 48 34 12 3 3 0 0 83 6 34
2017 CH-05 74 18 9 0 0 0 0 91 0 22
2014 CH 39 44 8 7 2 0 0 83 9 261
2014 CH-02 40 44 10 7 0 0 0 83 7 102
2014 CH-03 31 48 5 11 4 0 1 80 15 87
2014 CH-04 48 27 17 6 2 0 0 75 8 44
2014 CH-05 57 43 0 0 0 0 0 100 0 23

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 46 35 11 5 4 0 0 81 8 221
2019 CH-02 48 29 14 5 4 0 0 77 9 79
2019 CH-03 44 37 11 3 5 0 0 81 8 75
2019 CH-04 41 46 11 3 0 0 0 86 3 37
2018 CH 45 36 7 7 5 0 1 82 11 194
2018 CH-02 43 35 8 5 8 0 2 79 13 63
2018 CH-03 48 36 4 9 3 0 0 84 12 67
2018 CH-04 40 38 5 10 5 0 3 79 15 40
2018 CH-05 48 38 14 0 0 0 0 86 0 21
2017 CH 45 34 13 4 3 0 0 80 7 209
2017 CH-02 51 33 10 1 3 0 1 85 4 69
2017 CH-03 40 33 17 7 4 0 0 73 11 74
2017 CH-04 51 40 3 3 3 0 0 91 6 34
2017 CH-05 44 34 18 0 4 0 0 78 4 22
2014 CH 39 36 14 8 3 0 1 76 11 261
2014 CH-02 40 39 14 4 1 1 2 81 5 102
2014 CH-03 34 40 13 9 4 0 0 75 13 87
2014 CH-04 36 25 16 19 4 0 0 61 23 44
2014 CH-05 72 20 8 0 0 0 0 92 0 23
2011 CH 46 37 7 7 4 0 0 83 11 276
2011 CH-02 48 38 8 4 1 1 0 87 5 110
2011 CH-03 45 35 5 8 5 0 1 82 13 93
2011 CH-04 49 30 8 5 8 0 0 78 14 37
2011 CH-05 41 34 3 17 3 0 0 76 21 29

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 46 10 5 4 0 0 81 9 222
2019 CH-02 38 41 13 4 5 0 0 79 9 80
2019 CH-03 32 53 4 5 5 0 0 85 11 75
2019 CH-04 32 43 16 8 0 0 0 76 8 37
2018 CH 34 43 13 5 5 0 0 77 10 196
2018 CH-02 29 45 17 3 6 0 0 74 9 65
2018 CH-03 33 40 15 6 6 0 0 73 12 67
2018 CH-04 35 50 5 10 0 0 0 85 10 40
2018 CH-05 52 29 14 0 5 0 0 81 5 21
2017 CH 42 44 10 3 2 0 0 86 5 208
2017 CH-02 38 54 7 0 1 0 0 91 1 69
2017 CH-03 40 44 9 4 3 0 0 84 7 73
2017 CH-04 43 42 14 0 0 0 0 86 0 34
2017 CH-05 56 26 9 9 0 0 0 82 9 22
2014 CH 32 48 10 8 1 0 0 80 9 261
2014 CH-02 33 50 11 6 1 0 0 83 7 102
2014 CH-03 34 42 8 13 2 0 0 77 15 87
2014 CH-04 31 46 17 6 0 0 0 77 6 44
2014 CH-05 28 60 4 8 0 0 0 88 8 23
2011 CH 38 39 11 8 4 0 0 77 12 275
2011 CH-02 37 40 11 8 3 0 1 78 11 110
2011 CH-03 38 32 15 9 7 0 0 70 15 92
2011 CH-04 38 46 8 5 3 0 0 84 8 37
2011 CH-05 48 38 3 10 0 0 0 86 10 29
2008 CH 41 37 11 7 3 0 0 79 10 254
2008 CH-02 41 40 13 4 3 0 0 80 7 96
2008 CH-03 40 36 11 9 3 0 0 76 13 96
2008 CH-04 33 42 8 13 0 4 0 78 13 24
2008 CH-05 48 37 7 7 0 0 0 85 7 27

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 24 41 15 13 7 0 0 65 20 222
2019 CH-02 26 38 16 13 8 0 0 64 20 80
2019 CH-03 17 40 15 17 11 0 0 57 28 75
2019 CH-04 30 32 16 16 5 0 0 62 22 37
2018 CH 23 30 22 15 8 1 1 54 23 196
2018 CH-02 20 29 32 8 9 0 2 50 17 65
2018 CH-03 24 16 19 28 9 1 1 42 38 67
2018 CH-04 15 53 13 10 10 0 0 68 20 40
2018 CH-05 38 33 24 5 0 0 0 71 5 21
2017 CH 28 38 18 8 8 0 0 66 16 209
2017 CH-02 35 38 17 7 3 0 0 73 10 69
2017 CH-03 21 47 17 5 9 0 0 68 15 74
2017 CH-04 32 36 12 12 9 0 0 68 20 34
2017 CH-05 22 26 35 4 12 0 0 48 16 22
2014 CH 20 34 19 18 9 0 0 54 27 261
2014 CH-02 19 33 22 17 9 0 0 52 25 102
2014 CH-03 15 33 20 20 12 0 0 48 32 87
2014 CH-04 27 29 15 21 8 0 0 56 29 44
2014 CH-05 32 48 12 8 0 0 0 80 8 23
2011 CH 19 39 18 14 9 1 0 59 23 276
2011 CH-02 20 39 20 14 4 3 1 61 18 110
2011 CH-03 17 40 16 13 14 0 0 57 27 93
2011 CH-04 22 41 11 19 8 0 0 62 27 37
2011 CH-05 24 31 21 10 14 0 0 55 24 29

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 36 43 13 5 3 0 0 80 8 222
2019 CH-02 38 45 11 5 1 0 0 83 6 80
2019 CH-03 35 48 8 4 5 0 0 83 9 75
2019 CH-04 32 27 27 11 3 0 0 59 14 37
2018 CH 39 36 15 8 2 1 0 75 10 196
2018 CH-02 38 31 18 9 2 2 0 70 11 65
2018 CH-03 34 43 9 9 4 0 0 78 13 67
2018 CH-04 40 33 20 8 0 0 0 73 8 40
2018 CH-05 57 29 14 0 0 0 0 86 0 21
2017 CH 36 47 9 7 1 0 0 82 8 207
2017 CH-02 36 54 4 6 0 0 0 90 6 69
2017 CH-03 36 41 14 8 1 0 0 77 9 72
2017 CH-04 40 42 6 9 3 0 0 83 12 34
2017 CH-05 35 38 22 0 4 0 0 74 4 22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 38 45 10 5 0 0 0 84 6 221
2019 CH-02 35 48 9 9 0 0 0 83 9 80
2019 CH-03 36 46 12 4 1 0 0 82 5 74
2019 CH-04 41 41 16 3 0 0 0 81 3 37
2018 CH 46 45 5 4 1 0 0 91 5 197
2018 CH-02 37 54 3 5 2 0 0 91 6 65
2018 CH-03 45 42 7 6 0 0 0 87 6 67
2018 CH-04 53 43 3 0 3 0 0 95 3 40
2018 CH-05 64 32 5 0 0 0 0 95 0 22
2017 CH 45 46 6 2 1 0 0 91 3 209
2017 CH-02 48 44 6 1 1 0 0 91 3 69
2017 CH-03 43 47 8 1 1 0 0 89 3 74
2017 CH-04 46 51 0 3 0 0 0 97 3 34
2017 CH-05 52 35 9 4 0 0 0 87 4 22
2014 CH 40 44 12 3 1 1 0 85 3 261
2014 CH-02 36 48 12 3 0 2 0 85 3 102
2014 CH-03 36 48 11 4 0 0 0 84 4 87
2014 CH-04 54 31 11 0 4 0 0 85 4 44
2014 CH-05 44 40 16 0 0 0 0 84 0 23
2011 CH 40 41 12 5 2 0 0 80 7 276
2011 CH-02 37 38 16 6 2 0 0 75 8 110
2011 CH-03 45 42 5 5 2 0 0 87 8 93
2011 CH-04 38 46 11 5 0 0 0 84 5 37
2011 CH-05 41 34 17 3 3 0 0 76 7 29
2008 CH 46 39 9 4 2 1 0 86 5 258
2008 CH-02 52 37 7 1 2 1 0 90 3 97
2008 CH-03 40 42 8 6 1 2 0 85 7 99
2008 CH-04 46 46 4 4 0 0 0 92 4 24
2008 CH-05 44 30 22 4 0 0 0 74 4 27

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 25 46 14 10 5 0 0 71 15 222
2019 CH-02 29 41 10 13 8 0 0 70 20 80
2019 CH-03 17 47 20 9 7 0 0 64 16 75
2019 CH-04 22 57 11 11 0 0 0 78 11 37
2018 CH 27 39 20 9 5 0 0 66 14 197
2018 CH-02 23 37 26 9 5 0 0 60 14 65
2018 CH-03 25 37 19 12 6 0 0 63 18 67
2018 CH-04 25 50 13 8 5 0 0 75 13 40
2018 CH-05 50 23 23 5 0 0 0 73 5 22
2017 CH 34 40 14 5 6 0 0 74 11 209
2017 CH-02 32 51 14 0 3 0 0 83 3 69
2017 CH-03 36 34 16 5 9 0 0 70 15 74
2017 CH-04 32 45 12 12 0 0 0 77 12 34
2017 CH-05 35 35 13 4 12 0 0 70 16 22

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 47 39 9 3 1 0 0 87 4 222
2019 CH-02 46 40 10 3 1 0 0 86 4 80
2019 CH-03 48 40 9 1 1 0 0 88 3 75
2019 CH-04 49 32 11 8 0 0 0 81 8 37
2018 CH 50 35 9 5 2 0 0 85 6 195
2018 CH-02 45 36 14 3 2 0 0 81 5 64
2018 CH-03 51 36 4 7 1 0 0 87 9 67
2018 CH-04 53 33 8 5 3 0 0 85 8 40
2018 CH-05 62 29 10 0 0 0 0 90 0 21
2017 CH 60 32 7 0 1 0 0 92 1 209
2017 CH-02 61 30 7 0 1 0 0 91 1 69
2017 CH-03 58 34 7 0 1 0 0 92 1 74
2017 CH-04 52 39 9 0 0 0 0 91 0 34
2017 CH-05 65 26 9 0 0 0 0 91 0 22
2014 CH 58 34 6 1 1 0 0 92 2 261
2014 CH-02 56 34 8 1 1 0 0 90 2 102
2014 CH-03 57 35 5 2 1 0 0 91 3 87
2014 CH-04 66 25 6 0 2 0 0 92 2 44
2014 CH-05 56 44 0 0 0 0 0 100 0 23
2011 CH 62 29 7 2 1 0 0 91 3 276
2011 CH-02 62 30 5 3 0 0 0 92 3 110
2011 CH-03 56 29 11 2 2 0 0 85 4 93
2011 CH-04 70 24 5 0 0 0 0 95 0 37
2011 CH-05 69 31 0 0 0 0 0 100 0 29

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 46 16 6 5 0 0 72 12 220
2019 CH-02 23 45 16 10 6 0 0 68 16 80
2019 CH-03 27 45 16 4 8 0 0 72 12 74
2019 CH-04 24 46 19 8 3 0 0 70 11 37
2018 CH 25 39 21 12 3 0 0 64 15 195
2018 CH-02 20 37 28 12 3 0 0 57 15 65
2018 CH-03 26 32 21 17 5 0 0 58 21 66
2018 CH-04 23 54 13 8 3 0 0 77 10 39
2018 CH-05 36 41 18 5 0 0 0 77 5 22
2017 CH 28 46 13 10 3 0 0 74 13 209
2017 CH-02 27 52 9 9 3 0 0 80 12 69
2017 CH-03 27 38 22 8 5 0 0 65 13 74
2017 CH-04 17 65 9 9 0 0 0 83 9 34
2017 CH-05 40 30 13 18 0 0 0 69 18 22
2014 CH 23 42 17 12 6 0 0 65 17 261
2014 CH-02 19 41 22 11 7 0 0 60 17 102
2014 CH-03 23 44 15 12 6 0 0 67 18 87
2014 CH-04 33 27 15 17 6 0 2 62 23 44
2014 CH-05 28 64 4 4 0 0 0 92 4 23
2011 CH 26 45 15 11 3 0 0 71 14 275
2011 CH-02 24 46 16 10 4 0 0 70 14 110
2011 CH-03 25 47 13 12 3 0 0 72 15 92
2011 CH-04 27 38 16 16 3 0 0 65 19 37
2011 CH-05 38 45 10 3 3 0 0 83 7 29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 41 22 5 6 0 0 66 12 222
2019 CH-02 23 43 21 6 8 0 0 65 14 80
2019 CH-03 24 41 20 4 11 0 0 65 15 75
2019 CH-04 27 32 35 5 0 0 0 59 5 37
2018 CH 26 34 23 13 3 1 1 61 16 195
2018 CH-02 22 34 25 14 5 0 2 56 19 65
2018 CH-03 26 29 27 14 3 2 0 55 17 66
2018 CH-04 23 46 18 10 3 0 0 69 13 39
2018 CH-05 41 32 14 14 0 0 0 73 14 22
2017 CH 30 41 19 6 4 0 0 71 10 209
2017 CH-02 29 43 17 6 3 0 1 74 9 69
2017 CH-03 29 37 21 7 7 0 0 66 13 74
2017 CH-04 20 57 14 9 0 0 0 77 9 34
2017 CH-05 43 26 22 4 4 0 0 69 9 22
2014 CH 23 35 19 15 7 0 0 58 23 260
2014 CH-02 19 36 24 12 8 1 0 56 20 102
2014 CH-03 25 33 18 15 9 0 0 58 24 86
2014 CH-04 23 31 17 23 6 0 0 54 29 44
2014 CH-05 40 48 4 8 0 0 0 88 8 23

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 31 40 16 8 4 0 1 72 12 220
2019 CH-02 33 39 15 11 1 0 0 72 13 79
2019 CH-03 29 40 19 4 5 1 1 71 10 75
2019 CH-04 24 38 16 11 8 0 3 64 19 37
2018 CH 23 39 24 10 3 0 1 63 13 195
2018 CH-02 17 49 23 6 5 0 0 66 11 65
2018 CH-03 24 33 24 15 3 0 0 58 18 66
2018 CH-04 21 38 26 10 3 0 3 61 13 39
2018 CH-05 41 32 18 9 0 0 0 73 9 22
2017 CH 30 43 16 6 5 0 0 73 11 209
2017 CH-02 30 55 10 1 3 0 0 86 4 69
2017 CH-03 28 41 24 4 4 0 0 68 8 74
2017 CH-04 35 39 14 6 6 0 0 74 12 34
2017 CH-05 35 26 4 22 12 0 0 62 34 22
2014 CH 24 41 18 11 5 0 0 66 16 261
2014 CH-02 25 46 19 4 5 0 1 72 9 102
2014 CH-03 19 45 19 13 4 0 0 64 17 87
2014 CH-04 27 29 13 21 10 0 0 56 31 44
2014 CH-05 40 36 16 8 0 0 0 76 8 23
2011 CH 36 43 13 4 1 1 1 82 5 275
2011 CH-02 37 46 11 2 2 1 1 85 4 110
2011 CH-03 38 40 15 3 0 1 2 81 3 92
2011 CH-04 30 41 11 11 3 3 3 74 14 37
2011 CH-05 41 45 10 3 0 0 0 86 3 29

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 43 40 10 5 2 0 0 83 7 222
2019 CH-02 49 36 6 5 4 0 0 85 9 80
2019 CH-03 40 44 11 4 1 0 0 84 5 75
2019 CH-04 38 38 16 8 0 0 0 76 8 37
2018 CH 38 42 11 6 3 0 0 80 9 196
2018 CH-02 37 40 15 5 3 0 0 77 8 65
2018 CH-03 33 45 12 5 5 0 0 79 9 66
2018 CH-04 40 43 8 10 0 0 0 83 10 40
2018 CH-05 50 36 0 9 5 0 0 86 14 22
2017 CH 48 37 10 3 1 0 0 85 5 209
2017 CH-02 48 43 7 0 1 0 0 91 1 69
2017 CH-03 44 37 12 5 1 0 0 81 7 74
2017 CH-04 46 40 12 3 0 0 0 86 3 34
2017 CH-05 53 30 13 4 0 0 0 82 4 22
2014 CH 38 47 7 5 3 0 0 85 8 261
2014 CH-02 39 49 9 1 3 0 0 87 4 102
2014 CH-03 35 45 6 10 3 0 0 81 13 87
2014 CH-04 39 46 8 4 2 0 0 85 6 44
2014 CH-05 32 56 4 8 0 0 0 88 8 23
2011 CH 41 42 10 5 2 0 0 83 7 276
2011 CH-02 45 42 7 5 1 0 0 87 5 110
2011 CH-03 37 39 12 8 5 0 0 75 13 93
2011 CH-04 43 43 14 0 0 0 0 86 0 37
2011 CH-05 45 41 10 3 0 0 0 86 3 29
2008 CH 44 39 9 6 2 1 0 83 8 256
2008 CH-02 43 42 9 3 2 1 0 85 5 96
2008 CH-03 44 40 9 6 1 0 0 84 7 98
2008 CH-04 46 33 4 13 0 4 0 83 13 24
2008 CH-05 44 37 11 7 0 0 0 81 7 27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 33 40 15 6 4 0 1 74 11 221
2019 CH-02 39 44 11 4 1 0 1 84 5 80
2019 CH-03 28 46 16 5 3 1 0 75 8 74
2019 CH-04 24 35 19 8 14 0 0 59 22 37
2018 CH 37 43 9 8 2 0 2 81 10 197
2018 CH-02 45 40 6 6 0 0 3 87 6 65
2018 CH-03 43 43 6 4 1 0 1 88 6 67
2018 CH-04 23 45 18 13 0 0 3 69 13 40
2018 CH-05 23 41 14 18 5 0 0 64 23 22
2017 CH 39 36 17 3 5 0 0 75 8 209
2017 CH-02 52 41 4 0 3 0 0 93 3 69
2017 CH-03 38 34 15 6 5 1 0 73 12 74
2017 CH-04 37 26 29 6 3 0 0 62 9 34
2017 CH-05 18 40 34 0 9 0 0 57 9 22
2014 CH 31 41 17 7 3 0 0 72 10 261
2014 CH-02 39 42 16 3 0 0 0 81 3 102
2014 CH-03 29 40 20 8 1 0 1 70 10 87
2014 CH-04 19 42 17 13 10 0 0 61 23 44
2014 CH-05 24 44 12 8 12 0 0 68 20 23
2011 CH 39 40 12 7 3 0 0 79 9 274
2011 CH-02 48 36 13 2 1 0 0 85 3 110
2011 CH-03 37 42 15 4 1 0 1 79 5 93
2011 CH-04 31 40 9 14 6 0 0 71 20 35
2011 CH-05 24 34 7 24 10 0 0 59 34 29
2008 CH 30 36 19 9 5 0 0 66 15 257
2008 CH-02 41 37 14 4 2 0 1 79 6 97
2008 CH-03 29 38 24 7 2 0 0 66 9 98
2008 CH-04 17 38 8 25 13 0 0 54 38 24
2008 CH-05 11 26 22 19 22 0 0 37 41 27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 5 23 41 25 5 0 1 30 28 221
2019 CH-02 5 16 47 27 4 0 1 31 22 79
2019 CH-03 4 16 37 35 5 1 1 41 21 75
2019 CH-04 8 43 38 11 0 0 0 11 51 37
2018 CH 7 18 43 23 8 1 1 31 25 197
2018 CH-02 9 18 40 22 11 0 0 32 28 65
2018 CH-03 7 9 45 25 10 1 1 37 17 67
2018 CH-04 5 23 45 23 3 0 3 26 28 40
2018 CH-05 0 36 36 23 5 0 0 27 36 22
2017 CH 6 19 40 20 7 1 6 29 27 209
2017 CH-02 4 10 42 23 12 1 7 38 16 69
2017 CH-03 6 19 37 17 8 3 11 29 29 74
2017 CH-04 6 26 45 23 0 0 0 23 32 34
2017 CH-05 0 30 48 18 4 0 0 22 30 22
2014 CH 5 25 44 17 6 0 3 24 31 260
2014 CH-02 4 23 43 18 10 0 3 28 27 101
2014 CH-03 6 26 41 18 6 0 2 25 33 87
2014 CH-04 6 29 38 17 4 2 4 22 38 44
2014 CH-05 4 16 68 12 0 0 0 12 20 23
2011 CH 5 19 39 24 8 2 4 33 26 275
2011 CH-02 2 15 40 25 10 3 5 38 19 110
2011 CH-03 3 15 43 26 6 2 4 34 20 93
2011 CH-04 14 24 41 11 5 0 5 17 40 37
2011 CH-05 14 41 17 24 3 0 0 28 55 29
2008 CH 7 22 36 23 8 2 2 32 30 257
2008 CH-02 6 15 42 26 9 2 0 36 21 96
2008 CH-03 8 19 33 24 8 2 5 35 29 99
2008 CH-04 8 25 42 17 8 0 0 25 33 24
2008 CH-05 7 48 22 19 4 0 0 22 56 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 4 13 25 37 15 4 2 55 17 220
2019 CH-02 4 14 19 39 19 4 1 61 19 79
2019 CH-03 4 7 26 41 14 5 4 60 12 74
2019 CH-04 3 14 41 32 8 3 0 42 17 37
2018 CH 3 13 34 30 18 1 2 49 16 197
2018 CH-02 6 15 26 26 23 0 3 51 22 65
2018 CH-03 1 10 34 30 21 1 1 52 12 67
2018 CH-04 0 15 40 35 5 3 3 42 16 40
2018 CH-05 0 14 45 27 14 0 0 41 14 22
2017 CH 5 13 32 25 14 4 6 44 20 209
2017 CH-02 6 6 27 29 23 4 4 57 13 69
2017 CH-03 5 13 34 22 9 4 12 38 22 74
2017 CH-04 3 17 43 20 11 6 0 33 21 34
2017 CH-05 4 18 34 40 4 0 0 44 22 22
2014 CH 9 19 27 27 12 3 4 41 30 261
2014 CH-02 11 19 24 26 12 4 4 41 33 102
2014 CH-03 5 22 26 32 8 2 5 43 30 87
2014 CH-04 8 13 27 19 25 6 2 48 23 44
2014 CH-05 4 20 40 32 4 0 0 36 24 23
2011 CH 8 13 28 28 15 4 3 46 23 275
2011 CH-02 5 13 27 28 20 6 3 52 19 109
2011 CH-03 9 14 28 30 11 4 4 45 25 93
2011 CH-04 11 11 35 24 11 3 5 38 24 37
2011 CH-05 14 21 31 24 10 0 0 34 34 29
2008 CH 7 15 29 23 17 5 5 44 25 256
2008 CH-02 4 11 29 23 26 3 3 52 17 96
2008 CH-03 10 15 23 22 13 6 9 42 30 98
2008 CH-04 4 17 38 33 4 4 0 39 22 24
2008 CH-05 11 22 41 19 7 0 0 26 33 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 14 24 34 16 8 2 1 25 40 219
2019 CH-02 12 17 29 29 6 4 3 38 30 78
2019 CH-03 15 30 30 14 9 1 1 24 46 74
2019 CH-04 14 32 43 5 5 0 0 11 46 37
2018 CH 9 29 30 18 7 4 4 27 41 195
2018 CH-02 5 28 23 22 9 9 5 36 38 65
2018 CH-03 13 27 28 19 7 1 3 28 42 67
2018 CH-04 11 34 45 5 0 0 5 6 47 38
2018 CH-05 9 32 27 27 5 0 0 32 41 22
2017 CH 13 31 27 13 6 1 10 22 48 209
2017 CH-02 4 35 23 12 13 0 13 28 45 69
2017 CH-03 16 29 23 16 7 1 9 25 49 74
2017 CH-04 22 29 29 12 0 3 6 13 56 34
2017 CH-05 9 43 40 9 0 0 0 9 52 22
2014 CH 17 31 23 16 7 1 5 24 52 259
2014 CH-02 10 33 16 24 9 2 7 36 47 100
2014 CH-03 22 22 34 10 6 0 5 17 47 87
2014 CH-04 17 37 21 17 4 2 2 22 57 44
2014 CH-05 20 48 24 4 4 0 0 8 68 23
2011 CH 13 23 36 15 9 1 4 25 37 273
2011 CH-02 6 22 32 19 13 2 6 34 31 108
2011 CH-03 13 14 48 13 8 1 3 21 28 93
2011 CH-04 27 30 24 14 3 0 3 17 58 37
2011 CH-05 21 43 29 0 7 0 0 7 64 28
2008 CH 11 19 34 20 7 4 5 30 32 254
2008 CH-02 5 15 34 25 12 5 4 41 22 95
2008 CH-03 12 16 37 19 5 2 8 27 32 98
2008 CH-04 22 22 30 13 4 4 4 19 48 23
2008 CH-05 15 26 37 15 4 4 0 19 42 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 8 11 36 32 11 0 1 44 19 220
2019 CH-02 4 9 23 50 14 0 0 64 13 78
2019 CH-03 11 7 41 29 9 0 3 40 18 75
2019 CH-04 14 19 46 19 3 0 0 22 32 37
2018 CH 7 16 30 32 12 2 2 46 23 197
2018 CH-02 5 11 25 40 17 2 2 59 16 65
2018 CH-03 7 18 30 25 16 1 1 43 26 67
2018 CH-04 8 25 35 28 0 3 3 29 34 40
2018 CH-05 9 5 41 41 5 0 0 45 14 22
2017 CH 6 14 38 28 9 1 4 39 20 207
2017 CH-02 3 4 35 42 10 1 4 55 8 69
2017 CH-03 9 12 38 23 11 0 8 36 23 73
2017 CH-04 3 29 38 21 9 0 0 30 32 33
2017 CH-05 9 25 44 18 4 0 0 22 34 22
2014 CH 5 14 38 29 8 1 5 39 20 259
2014 CH-02 4 9 37 32 12 2 4 47 14 101
2014 CH-03 5 7 41 31 9 0 7 43 13 86
2014 CH-04 6 27 38 20 2 2 4 24 36 44
2014 CH-05 4 20 44 31 0 0 0 31 24 23
2011 CH 5 14 29 33 14 1 3 49 21 275
2011 CH-02 5 9 28 33 18 1 6 55 15 109
2011 CH-03 3 8 26 44 14 2 3 61 11 93
2011 CH-04 11 19 41 24 5 0 0 30 30 37
2011 CH-05 10 48 28 7 7 0 0 14 59 29
2008 CH 7 16 31 26 14 2 4 43 24 257
2008 CH-02 4 13 24 29 23 4 3 56 18 96
2008 CH-03 6 14 32 30 10 1 6 43 22 99
2008 CH-04 8 21 46 17 8 0 0 25 29 24
2008 CH-05 15 37 37 7 4 0 0 11 52 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 9 21 30 25 12 1 1 38 31 220
2019 CH-02 4 9 23 44 18 3 0 64 13 79
2019 CH-03 9 27 30 22 9 1 1 32 38 74
2019 CH-04 19 38 35 3 3 0 3 6 58 37
2018 CH 9 26 30 20 10 2 3 32 37 197
2018 CH-02 3 20 31 26 14 3 3 43 25 65
2018 CH-03 9 34 25 15 13 1 1 29 45 67
2018 CH-04 18 25 35 13 3 3 5 16 46 40
2018 CH-05 9 23 32 32 5 0 0 36 32 22
2017 CH 14 24 26 21 9 2 5 32 41 209
2017 CH-02 7 19 23 32 13 1 4 48 28 69
2017 CH-03 16 25 23 19 7 4 8 29 46 74
2017 CH-04 20 19 43 8 6 3 0 15 41 34
2017 CH-05 18 38 18 22 4 0 0 26 56 22
2014 CH 16 20 34 17 7 2 5 25 39 260
2014 CH-02 10 19 32 22 11 2 5 35 31 101
2014 CH-03 16 19 36 17 3 3 5 22 38 87
2014 CH-04 25 23 27 14 4 0 6 20 51 44
2014 CH-05 20 20 44 8 8 0 0 15 40 23
2011 CH 11 16 28 29 9 3 4 40 29 276
2011 CH-02 9 14 27 29 12 5 5 45 25 110
2011 CH-03 8 13 29 34 9 4 3 47 22 93
2011 CH-04 16 27 32 19 3 0 3 22 44 37
2011 CH-05 24 28 21 21 7 0 0 28 52 29
2008 CH 10 22 28 21 12 3 3 36 34 257
2008 CH-02 4 12 25 32 22 3 2 57 17 97
2008 CH-03 12 19 35 15 9 3 6 27 34 99
2008 CH-04 13 35 30 17 4 0 0 22 48 23
2008 CH-05 15 48 22 7 4 4 0 12 65 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 5 14 27 27 20 3 4 50 21 221
2019 CH-02 4 11 24 28 28 3 3 59 16 79
2019 CH-03 5 12 29 28 16 4 5 49 19 75
2019 CH-04 8 22 32 27 8 0 3 36 31 37
2018 CH 5 15 26 28 19 4 3 51 21 197
2018 CH-02 5 11 31 25 26 3 0 52 16 65
2018 CH-03 3 18 21 27 21 7 3 53 23 67
2018 CH-04 5 25 18 40 5 0 8 49 32 40
2018 CH-05 9 5 45 18 23 0 0 41 14 22
2017 CH 9 14 30 22 17 3 6 43 25 209
2017 CH-02 10 6 25 26 26 1 6 56 17 69
2017 CH-03 8 13 32 20 12 5 11 38 25 74
2017 CH-04 6 22 29 23 17 3 0 42 29 34
2017 CH-05 0 22 43 26 9 0 0 35 22 22
2014 CH 6 15 25 32 12 4 6 48 24 258
2014 CH-02 6 17 23 31 13 4 7 49 26 100
2014 CH-03 4 14 27 29 13 6 7 48 21 86
2014 CH-04 10 10 27 33 12 0 6 49 22 44
2014 CH-05 4 16 24 52 0 0 4 54 21 23
2011 CH 5 10 22 36 19 3 5 60 16 275
2011 CH-02 4 6 19 38 22 5 6 67 11 109
2011 CH-03 3 11 22 39 16 4 5 61 15 93
2011 CH-04 8 14 19 43 11 0 5 57 23 37
2011 CH-05 7 21 38 14 21 0 0 34 28 29
2008 CH 8 16 25 25 16 5 5 46 27 257
2008 CH-02 1 10 22 33 22 7 4 62 13 96
2008 CH-03 11 19 26 15 13 6 9 33 36 99
2008 CH-04 0 17 33 29 21 0 0 50 17 24
2008 CH-05 22 15 26 26 7 4 0 35 38 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 14 21 32 23 7 2 2 31 36 220
2019 CH-02 11 15 28 33 11 0 3 45 27 80
2019 CH-03 11 25 36 22 3 3 1 26 37 73
2019 CH-04 22 24 32 14 3 3 3 17 49 37
2018 CH 9 24 34 15 9 5 4 26 36 196
2018 CH-02 5 17 38 12 11 9 8 28 26 65
2018 CH-03 11 26 27 18 12 5 2 32 39 66
2018 CH-04 13 20 45 15 0 3 5 16 35 40
2018 CH-05 9 45 23 14 9 0 0 23 55 22
2017 CH 10 25 30 17 7 3 8 26 40 209
2017 CH-02 7 16 35 19 10 6 7 33 27 69
2017 CH-03 9 28 25 17 7 3 12 28 42 74
2017 CH-04 17 37 31 12 3 0 0 14 54 34
2017 CH-05 18 30 31 22 0 0 0 22 47 22
2014 CH 13 22 30 19 9 3 6 30 37 260
2014 CH-02 11 19 25 24 12 2 8 39 33 101
2014 CH-03 13 17 33 17 9 5 6 29 34 87
2014 CH-04 19 21 32 14 8 2 4 24 42 44
2014 CH-05 12 40 32 16 0 0 0 16 52 23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 7 21 39 21 10 1 1 31 29 221
2019 CH-02 9 15 33 26 18 0 0 44 24 80
2019 CH-03 4 18 42 28 5 0 3 35 22 74
2019 CH-04 14 43 35 5 0 3 0 6 58 37
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 69 16 5 4 3 0 2 87 7 221
2019 CH-02 69 18 5 3 5 0 1 87 8 80
2019 CH-03 69 12 5 7 1 1 4 86 8 75
2019 CH-04 65 19 8 5 3 0 0 84 8 37
2017 CH 72 13 11 2 2 0 0 85 4 209
2017 CH-02 80 12 4 3 1 0 0 91 4 69
2017 CH-03 69 16 9 3 3 1 0 86 5 74
2017 CH-04 71 9 20 0 0 0 0 80 0 34
2017 CH-05 69 9 22 0 0 0 0 78 0 22
2014 CH 70 16 5 3 3 1 2 89 6 261
2014 CH-02 67 16 6 3 4 1 4 87 7 102
2014 CH-03 72 18 4 1 2 1 1 92 3 87
2014 CH-04 66 19 4 2 4 2 2 89 7 44
2014 CH-05 72 12 8 8 0 0 0 84 8 23
2011 CH 71 10 6 4 5 0 3 84 9 274
2011 CH-02 76 11 3 2 4 0 5 91 6 109
2011 CH-03 70 8 9 5 5 1 2 80 11 93
2011 CH-04 69 17 6 0 6 0 3 89 6 36
2011 CH-05 55 10 14 14 7 0 0 66 21 29
2008 CH 65 12 8 5 4 0 6 82 10 257
2008 CH-02 72 9 7 2 2 0 7 88 4 97
2008 CH-03 58 10 11 6 6 1 7 74 13 98
2008 CH-04 67 17 4 13 0 0 0 83 13 24
2008 CH-05 56 26 4 7 7 0 0 81 15 27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 25 28 18 12 6 7 5 59 20 220
2019 CH-02 21 34 16 10 8 9 3 62 20 80
2019 CH-03 18 27 20 14 7 8 7 52 24 74
2019 CH-04 27 19 16 19 5 8 5 53 28 37
2018 CH 19 30 17 14 6 7 7 57 23 197
2018 CH-02 12 28 22 22 5 6 6 46 30 65
2018 CH-03 16 25 21 13 9 6 9 49 26 67
2018 CH-04 28 30 13 5 5 15 5 72 13 40
2018 CH-05 27 50 5 14 0 0 5 81 14 22
2017 CH 23 33 19 10 7 5 3 61 19 209
2017 CH-02 20 33 22 10 4 4 6 60 16 69
2017 CH-03 23 29 18 12 9 7 3 57 23 74
2017 CH-04 31 34 14 9 6 6 0 69 15 34
2017 CH-05 31 38 18 9 4 0 0 69 13 22
2014 CH 22 34 19 11 6 4 4 60 19 261
2014 CH-02 19 25 20 15 9 5 6 50 27 102
2014 CH-03 19 30 21 12 7 5 4 54 22 87
2014 CH-04 27 48 13 6 2 4 0 78 9 44
2014 CH-05 32 52 12 4 0 0 0 84 4 23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 32 16 10 5 2 0 69 15 221
2019 CH-02 33 39 13 9 8 0 0 71 16 80
2019 CH-03 24 32 23 9 7 5 0 59 17 75
2019 CH-04 43 24 8 19 3 3 0 69 22 37
2018 CH 35 35 8 11 9 2 1 71 20 196
2018 CH-02 28 43 9 11 8 0 2 72 19 65
2018 CH-03 31 28 9 16 12 3 0 62 29 67
2018 CH-04 40 35 8 5 10 3 0 77 15 40
2018 CH-05 59 27 5 9 0 0 0 86 9 22
2017 CH 40 33 12 6 7 1 0 74 14 209
2017 CH-02 38 48 7 1 4 1 0 87 6 69
2017 CH-03 40 24 18 5 11 3 0 65 16 74
2017 CH-04 40 34 9 9 9 0 0 74 17 34
2017 CH-05 44 26 9 21 0 0 0 70 21 22
2014 CH 36 36 10 11 5 1 0 73 16 261
2014 CH-02 36 35 13 10 6 1 0 72 16 102
2014 CH-03 32 34 10 17 5 2 0 68 23 87
2014 CH-04 41 36 10 4 6 2 0 79 11 44
2014 CH-05 48 44 8 0 0 0 0 92 0 23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 43 38 10 5 3 0 0 81 9 220
2019 CH-02 43 36 11 5 5 0 0 79 10 80
2019 CH-03 38 39 12 8 3 0 0 77 11 74
2019 CH-04 46 41 5 5 3 0 0 86 8 37
2018 CH 42 36 13 6 3 0 0 78 9 197
2018 CH-02 32 45 14 8 2 0 0 77 9 65
2018 CH-03 43 36 12 4 4 0 0 79 9 67
2018 CH-04 43 30 15 10 3 0 0 73 13 40
2018 CH-05 64 18 14 0 5 0 0 82 5 22
2017 CH 46 41 7 5 1 0 0 87 6 209
2017 CH-02 48 42 7 1 1 0 0 90 3 69
2017 CH-03 49 36 8 5 3 0 0 84 8 74
2017 CH-04 46 40 6 9 0 0 0 86 9 34
2017 CH-05 31 56 4 9 0 0 0 87 9 22
2014 CH 38 46 8 5 2 1 0 84 8 261
2014 CH-02 38 43 11 7 2 0 0 81 9 102
2014 CH-03 44 43 3 4 4 1 0 88 9 87
2014 CH-04 31 46 12 8 0 2 0 79 9 44
2014 CH-05 28 68 4 0 0 0 0 96 0 23

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 43 15 3 2 1 0 79 6 220
2019 CH-02 29 46 19 4 3 0 0 75 6 80
2019 CH-03 28 46 16 3 4 3 0 76 7 74
2019 CH-04 49 38 11 3 0 0 0 86 3 37
2018 CH 37 41 14 5 3 1 0 78 8 196
2018 CH-02 30 45 17 6 2 0 0 75 8 64
2018 CH-03 31 39 16 7 4 1 0 71 12 67
2018 CH-04 43 45 8 3 3 0 0 88 5 40
2018 CH-05 59 27 14 0 0 0 0 86 0 22
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 33 27 20 10 4 2 5 64 14 221
2019 CH-02 16 28 21 15 8 4 9 50 26 80
2019 CH-03 29 28 25 11 3 1 3 60 14 75
2019 CH-04 49 30 19 3 0 0 0 78 3 37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 37 33 16 8 5 0 0 71 13 221
2019 CH-02 29 35 20 9 5 1 0 65 14 79
2019 CH-03 37 29 17 9 7 0 0 67 16 75
2019 CH-04 35 43 11 8 3 0 0 78 11 37
2018 CH 29 39 15 12 4 0 1 69 16 194
2018 CH-02 25 40 14 16 5 0 0 65 21 63
2018 CH-03 30 36 16 12 4 0 1 67 17 67
2018 CH-04 25 48 18 8 3 0 0 73 10 40
2018 CH-05 48 29 10 10 5 0 0 76 14 21
2017 CH 40 38 10 5 6 0 0 78 12 209
2017 CH-02 33 46 12 4 4 0 0 80 9 69
2017 CH-03 43 32 11 4 9 0 0 75 13 74
2017 CH-04 51 32 6 6 3 3 0 85 9 34
2017 CH-05 31 35 13 12 9 0 0 66 21 22
2014 CH 33 35 15 12 4 2 0 69 16 261
2014 CH-02 28 37 17 11 7 1 0 66 18 102
2014 CH-03 37 33 12 12 3 3 0 73 15 87
2014 CH-04 39 23 15 18 2 2 0 64 21 44
2014 CH-05 32 40 20 8 0 0 0 72 8 23
2011 CH 31 38 13 12 5 1 1 70 17 276
2011 CH-02 31 35 18 11 1 2 2 69 12 110
2011 CH-03 33 37 8 12 11 0 0 70 23 93
2011 CH-04 32 46 3 16 3 0 0 78 19 37
2011 CH-05 28 38 21 7 7 0 0 66 14 29
2008 CH 29 34 17 12 7 0 0 63 19 258
2008 CH-02 29 36 19 10 6 0 0 65 16 97
2008 CH-03 32 31 16 11 7 1 1 65 19 99
2008 CH-04 17 46 17 17 4 0 0 63 21 24
2008 CH-05 19 30 22 19 11 0 0 48 30 27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 45 32 12 5 3 2 0 80 8 220
2019 CH-02 42 34 10 9 4 1 0 77 13 79
2019 CH-03 43 29 13 7 4 3 1 75 11 75
2019 CH-04 47 36 14 0 0 3 0 86 0 36
2018 CH 40 30 16 7 6 1 1 71 13 192
2018 CH-02 32 32 18 6 6 3 2 68 14 62
2018 CH-03 37 27 18 10 6 0 1 65 17 67
2018 CH-04 45 33 13 5 5 0 0 78 10 40
2018 CH-05 55 30 10 0 5 0 0 85 5 20
2017 CH 44 32 12 5 5 2 0 79 9 209
2017 CH-02 48 26 16 6 4 0 0 74 10 69
2017 CH-03 40 40 5 7 4 3 1 83 11 74
2017 CH-04 51 29 12 0 3 6 0 85 3 34
2017 CH-05 40 25 26 0 4 4 0 68 5 22
2014 CH 35 35 14 9 5 3 0 72 14 261
2014 CH-02 29 43 13 9 4 3 0 74 13 102
2014 CH-03 36 30 14 10 6 3 1 69 17 87
2014 CH-04 42 29 11 10 6 2 0 73 17 44
2014 CH-05 40 36 16 4 0 4 0 79 4 23
2011 CH 38 32 13 7 6 3 1 73 13 276
2011 CH-02 35 35 14 7 2 5 3 75 10 110
2011 CH-03 42 31 11 8 8 1 0 74 15 93
2011 CH-04 43 32 8 3 8 5 0 80 11 37
2011 CH-05 34 28 28 0 7 3 0 64 7 29
2008 CH 31 33 14 12 9 2 0 65 21 257
2008 CH-02 30 30 20 12 6 2 0 61 19 97
2008 CH-03 34 34 12 7 10 2 1 69 18 98
2008 CH-04 33 33 0 29 4 0 0 67 33 24
2008 CH-05 19 44 11 7 19 0 0 63 26 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 43 33 14 6 3 0 0 76 9 222
2019 CH-02 36 39 15 5 3 1 1 77 8 80
2019 CH-03 39 33 17 7 4 0 0 72 11 75
2019 CH-04 46 27 16 8 3 0 0 73 11 37
2018 CH 40 29 16 9 5 1 1 70 14 193
2018 CH-02 29 37 19 8 5 2 0 67 13 62
2018 CH-03 40 25 16 10 6 0 1 67 17 67
2018 CH-04 50 20 13 15 3 0 0 70 18 40
2018 CH-05 57 29 10 0 5 0 0 86 5 21
2017 CH 41 33 11 9 5 1 0 75 14 209
2017 CH-02 39 39 12 9 1 0 0 78 10 69
2017 CH-03 38 36 6 9 8 1 1 76 18 74
2017 CH-04 54 23 12 6 0 6 0 82 6 34
2017 CH-05 35 22 22 12 9 0 0 57 21 22
2014 CH 32 40 11 7 7 2 1 74 15 261
2014 CH-02 25 43 12 7 11 3 0 70 18 102
2014 CH-03 35 37 13 7 4 2 1 75 12 87
2014 CH-04 39 36 4 6 10 2 2 79 17 44
2014 CH-05 44 40 12 4 0 0 0 84 4 23
2011 CH 33 35 13 13 5 1 0 69 18 276
2011 CH-02 27 42 11 11 6 3 0 71 18 110
2011 CH-03 42 27 11 16 4 0 0 69 20 93
2011 CH-04 27 49 5 14 5 0 0 76 19 37
2011 CH-05 34 17 38 7 3 0 0 52 10 29
2008 CH 29 35 13 12 8 2 0 66 21 257
2008 CH-02 31 37 10 14 5 2 0 69 20 97
2008 CH-03 30 31 17 10 9 2 1 62 20 98
2008 CH-04 21 54 4 13 8 0 0 75 21 24
2008 CH-05 22 37 19 11 11 0 0 59 22 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 80 11 4 1 1 0 3 94 2 220
2019 CH-02 78 14 3 0 3 1 1 95 3 78
2019 CH-03 73 12 4 3 0 0 8 93 3 75
2019 CH-04 84 5 8 3 0 0 0 89 3 37
2017 CH 77 18 3 0 1 0 1 96 1 209
2017 CH-02 77 19 3 0 1 0 0 96 1 69
2017 CH-03 83 15 0 0 0 1 1 100 0 74
2017 CH-04 77 14 6 0 0 0 3 94 0 34
2017 CH-05 74 22 4 0 0 0 0 96 0 22
2014 CH 82 10 3 0 2 1 2 94 3 261
2014 CH-02 77 15 3 0 4 0 2 93 4 102
2014 CH-03 86 7 2 0 1 1 2 97 1 87
2014 CH-04 77 8 6 2 2 0 4 89 4 44
2014 CH-05 92 4 4 0 0 0 0 96 0 23
2011 CH 80 10 4 1 2 0 2 93 3 276
2011 CH-02 81 10 4 1 2 0 3 93 3 110
2011 CH-03 77 13 4 0 2 1 2 93 2 93
2011 CH-04 89 5 3 0 3 0 0 95 3 37
2011 CH-05 76 10 10 3 0 0 0 86 3 29
2008 CH 78 8 4 3 2 1 5 91 5 258
2008 CH-02 81 5 2 3 1 1 6 93 4 97
2008 CH-03 72 9 7 4 2 1 5 86 6 99
2008 CH-04 83 13 0 0 4 0 0 96 4 24
2008 CH-05 78 11 4 4 4 0 0 89 7 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 62 22 6 3 2 2 3 88 6 221
2019 CH-02 67 14 6 1 4 3 5 88 5 79
2019 CH-03 56 29 7 3 3 1 1 88 5 75
2019 CH-04 62 24 5 8 0 0 0 86 8 37
2017 CH 62 22 5 4 5 1 1 86 9 208
2017 CH-02 68 20 4 1 4 0 1 90 6 69
2017 CH-03 59 20 4 7 8 0 3 81 15 74
2017 CH-04 62 29 3 6 0 0 0 91 6 34
2017 CH-05 54 32 14 0 0 0 0 86 0 21
2014 CH 53 22 5 7 7 3 3 79 15 261
2014 CH-02 53 22 7 5 5 5 3 82 11 102
2014 CH-03 54 19 4 6 11 2 2 77 19 87
2014 CH-04 48 21 4 14 6 0 6 74 22 44
2014 CH-05 60 24 0 4 0 8 4 95 5 23
2011 CH 55 26 7 4 5 2 1 84 9 276
2011 CH-02 55 29 5 4 4 3 1 87 8 110
2011 CH-03 55 22 8 5 8 3 0 79 13 93
2011 CH-04 59 30 5 0 5 0 0 89 5 37
2011 CH-05 52 31 7 3 3 0 3 86 7 29

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 27 12 2 4 2 0 82 6 220
2019 CH-02 48 28 13 4 4 4 0 79 8 79
2019 CH-03 51 25 13 1 7 3 0 78 8 75
2019 CH-04 59 30 8 3 0 0 0 89 3 37
2018 CH 44 34 11 6 4 1 1 79 10 194
2018 CH-02 38 35 16 6 3 2 0 74 10 63
2018 CH-03 37 39 10 7 4 1 0 77 12 67
2018 CH-04 58 28 8 3 5 0 0 85 8 40
2018 CH-05 48 29 10 5 5 0 5 80 10 21
2017 CH 54 24 11 4 5 2 0 80 9 208
2017 CH-02 45 36 12 3 3 1 0 82 6 69
2017 CH-03 58 16 13 3 8 3 0 75 11 74
2017 CH-04 68 23 3 0 3 3 0 94 3 34
2017 CH-05 46 22 18 14 0 0 0 68 14 21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 48 32 7 9 4 0 0 81 12 222
2019 CH-02 50 30 8 8 4 1 0 81 11 80
2019 CH-03 41 32 9 12 5 0 0 73 17 75
2019 CH-04 51 30 8 8 3 0 0 81 11 37
2018 CH 39 34 13 9 6 0 0 72 15 194
2018 CH-02 35 40 13 8 5 0 0 75 13 63
2018 CH-03 37 30 15 10 7 0 0 67 18 67
2018 CH-04 40 30 15 8 8 0 0 70 15 40
2018 CH-05 48 33 5 10 5 0 0 81 14 21
2017 CH 47 32 8 7 5 0 0 79 13 208
2017 CH-02 49 36 9 1 4 0 0 86 6 69
2017 CH-03 48 24 12 11 7 0 0 71 17 74
2017 CH-04 48 43 0 3 3 3 0 94 6 34
2017 CH-05 32 40 9 14 5 0 0 72 18 21
2014 CH 40 34 12 8 4 1 0 75 13 261
2014 CH-02 34 42 9 9 7 0 0 76 16 102
2014 CH-03 43 28 17 7 2 3 0 73 10 87
2014 CH-04 46 25 11 10 6 2 0 73 17 44
2014 CH-05 48 40 4 8 0 0 0 88 8 23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 31 38 16 6 0 3 6 76 7 32
2019 CH-05 36 45 14 5 0 0 0 82 5 22
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 25 36 14 9 4 13 0 70 14 222
2019 CH-02 30 28 16 6 5 15 0 68 13 80
2019 CH-03 21 40 8 13 4 13 0 71 20 75
2019 CH-04 11 43 24 8 3 11 0 61 12 37
2018 CH 27 32 20 7 3 11 1 66 11 197
2018 CH-02 20 42 14 5 3 15 2 74 9 65
2018 CH-03 28 27 21 10 4 9 0 61 16 67
2018 CH-04 30 23 28 5 3 13 0 60 9 40
2018 CH-05 36 36 23 5 0 0 0 73 5 22
2017 CH 24 37 15 8 5 11 0 68 15 209
2017 CH-02 30 35 17 6 1 10 0 73 8 69
2017 CH-03 20 39 13 9 5 14 0 68 17 74
2017 CH-04 23 42 14 6 3 12 0 74 10 34
2017 CH-05 26 22 18 21 9 4 0 51 31 22
2014 CH 26 32 19 7 4 12 1 65 13 261
2014 CH-02 22 33 20 6 6 13 0 63 13 102
2014 CH-03 23 30 19 8 4 13 2 63 15 87
2014 CH-04 33 27 14 10 4 11 0 68 16 44
2014 CH-05 40 36 16 4 0 4 0 79 4 23
2011 CH 25 31 16 9 7 11 0 64 18 274
2011 CH-02 15 37 19 8 5 15 0 62 16 110
2011 CH-03 34 25 16 9 4 10 1 67 15 91
2011 CH-04 32 38 5 5 16 3 0 72 22 37
2011 CH-05 28 17 21 17 14 3 0 46 32 29

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 23 38 19 12 3 5 0 64 16 222
2019 CH-02 21 39 21 11 3 5 0 63 14 80
2019 CH-03 24 31 19 17 4 5 0 58 23 75
2019 CH-04 16 49 16 14 3 3 0 67 17 37
2018 CH 22 35 24 10 6 4 1 59 16 197
2018 CH-02 15 40 25 8 5 6 2 60 13 65
2018 CH-03 25 30 22 9 10 3 0 57 20 67
2018 CH-04 20 40 25 10 3 3 0 62 13 40
2018 CH-05 36 23 23 18 0 0 0 59 18 22
2017 CH 19 38 16 16 6 5 0 60 23 209
2017 CH-02 32 32 16 13 3 4 0 67 17 69
2017 CH-03 15 42 13 18 7 5 0 60 26 74
2017 CH-04 9 45 26 14 3 3 0 55 18 34
2017 CH-05 13 35 13 25 13 0 0 48 38 22
2014 CH 21 32 23 13 6 5 0 56 20 261
2014 CH-02 20 31 21 14 7 7 0 55 22 102
2014 CH-03 15 40 17 16 4 6 1 60 22 87
2014 CH-04 27 21 27 13 8 4 0 50 22 44
2014 CH-05 28 28 35 4 4 0 0 57 8 23
2011 CH 19 36 20 13 9 2 0 57 23 275
2011 CH-02 15 40 26 9 8 2 0 56 18 110
2011 CH-03 24 36 20 10 9 2 0 61 19 92
2011 CH-04 14 38 11 22 14 3 0 53 36 37
2011 CH-05 28 17 14 24 14 3 0 46 39 29
2008 CH 19 35 21 14 6 5 0 57 21 257
2008 CH-02 23 33 24 11 2 5 1 60 14 96
2008 CH-03 14 40 16 15 8 6 0 58 25 99
2008 CH-04 21 13 29 13 17 8 0 36 32 24
2008 CH-05 15 48 19 11 4 4 0 65 15 27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 34 25 13 4 9 0 54 19 220
2019 CH-02 14 35 27 10 4 10 0 55 15 79
2019 CH-03 15 30 22 19 4 11 0 50 26 74
2019 CH-04 5 35 30 19 5 5 0 43 26 37
2018 CH 14 28 27 16 5 9 1 47 23 195
2018 CH-02 12 26 31 14 3 12 2 45 20 65
2018 CH-03 17 26 23 18 8 9 0 47 28 66
2018 CH-04 8 28 33 13 8 10 0 40 23 39
2018 CH-05 18 45 14 23 0 0 0 64 23 22
2017 CH 15 31 21 15 9 9 0 51 27 209
2017 CH-02 25 26 23 16 4 6 0 54 21 69
2017 CH-03 12 30 20 13 12 13 0 49 28 74
2017 CH-04 12 34 32 12 3 9 0 49 16 34
2017 CH-05 0 48 4 26 16 4 0 51 45 22
2014 CH 15 25 26 14 9 10 0 45 25 261
2014 CH-02 19 22 20 15 10 13 0 48 28 102
2014 CH-03 9 31 26 15 9 10 1 44 27 87
2014 CH-04 21 19 23 17 11 11 0 44 31 44
2014 CH-05 20 28 43 4 4 0 0 48 8 23
2011 CH 11 35 19 18 7 9 0 51 28 276
2011 CH-02 9 34 26 15 5 11 0 48 22 110
2011 CH-03 16 38 14 20 5 6 0 57 28 93
2011 CH-04 3 41 14 19 14 11 0 48 36 37
2011 CH-05 10 24 21 24 14 7 0 37 41 29
2008 CH 13 28 26 15 7 11 0 46 24 257
2008 CH-02 14 28 28 14 2 13 0 49 19 97
2008 CH-03 13 29 27 12 10 9 0 46 25 98
2008 CH-04 17 17 25 21 13 8 0 36 36 24
2008 CH-05 7 30 22 26 4 11 0 42 33 27

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 16 30 27 17 8 1 0 47 25 221
2019 CH-02 18 38 24 15 4 1 0 56 19 79
2019 CH-03 16 23 28 19 12 3 0 40 32 75
2019 CH-04 8 27 30 24 11 0 0 35 35 37
2018 CH 15 31 23 18 9 4 1 48 28 197
2018 CH-02 11 40 18 18 6 5 2 54 26 65
2018 CH-03 16 24 27 21 10 1 0 41 32 67
2018 CH-04 15 30 23 13 13 8 0 49 27 40
2018 CH-05 23 32 18 23 5 0 0 55 27 22
2017 CH 12 39 20 17 7 6 0 54 25 207
2017 CH-02 19 39 18 16 6 3 0 60 22 69
2017 CH-03 11 38 22 16 4 9 0 54 22 73
2017 CH-04 6 46 21 18 6 3 0 54 25 33
2017 CH-05 4 40 18 26 12 0 0 44 38 22
2014 CH 15 32 22 17 10 4 0 49 28 261
2014 CH-02 17 30 20 17 11 5 0 50 29 102
2014 CH-03 11 39 20 14 9 5 1 53 25 87
2014 CH-04 16 23 27 15 15 4 0 41 31 44
2014 CH-05 20 32 28 20 0 0 0 52 20 23
2011 CH 13 35 23 16 11 4 0 49 28 275
2011 CH-02 13 39 22 14 10 3 0 53 24 110
2011 CH-03 14 33 25 16 8 4 0 49 25 92
2011 CH-04 8 27 19 19 22 5 0 37 43 37
2011 CH-05 14 31 21 17 14 3 0 46 32 29
2008 CH 13 37 19 21 7 3 1 52 29 257
2008 CH-02 15 36 25 17 2 4 1 54 20 96
2008 CH-03 12 43 15 18 9 1 1 57 28 99
2008 CH-04 13 17 13 46 13 0 0 29 58 24
2008 CH-05 15 33 15 26 7 4 0 50 35 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 21 10 4 2 8 1 82 6 222
2019 CH-02 55 19 6 3 6 9 3 83 10 80
2019 CH-03 61 19 9 4 0 5 1 86 4 75
2019 CH-04 32 30 22 3 0 14 0 72 3 37
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 20 45 23 7 2 3 0 68 9 222
2019 CH-02 23 45 20 6 1 5 0 71 8 80
2019 CH-03 12 53 20 9 3 1 1 67 12 75
2019 CH-04 16 43 27 5 3 5 0 63 9 37
2018 CH 21 45 23 8 2 1 1 67 10 197
2018 CH-02 20 51 18 6 2 2 2 73 8 65
2018 CH-03 16 45 25 10 3 0 0 61 13 67
2018 CH-04 20 43 30 8 0 0 0 63 8 40
2018 CH-05 41 32 18 9 0 0 0 73 9 22
2017 CH 26 45 18 9 3 0 0 71 12 207
2017 CH-02 29 43 19 4 3 1 0 73 7 68
2017 CH-03 25 42 19 8 5 0 0 67 13 74
2017 CH-04 18 46 21 15 0 0 0 64 15 33
2017 CH-05 22 47 13 18 0 0 0 69 18 22
2014 CH 23 41 19 10 4 4 0 67 14 261
2014 CH-02 24 42 21 6 5 2 0 67 11 102
2014 CH-03 21 46 12 12 2 7 0 72 15 87
2014 CH-04 23 33 17 21 4 2 0 58 26 44
2014 CH-05 32 20 43 0 4 0 0 52 4 23
2011 CH 23 46 19 8 3 1 0 70 11 275
2011 CH-02 20 50 18 7 1 3 1 73 8 110
2011 CH-03 25 46 18 8 3 0 0 71 11 92
2011 CH-04 16 51 11 14 8 0 0 68 22 37
2011 CH-05 34 28 28 3 7 0 0 62 10 29

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 36 28 14 4 5 0 51 20 221
2019 CH-02 16 35 28 13 3 5 0 55 16 79
2019 CH-03 9 36 29 12 7 5 1 49 20 75
2019 CH-04 3 35 30 22 5 5 0 40 29 37

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 37 17 9 5 2 3 68 14 221
2019 CH-02 24 35 20 10 5 1 4 63 16 79
2019 CH-03 21 41 19 11 4 1 3 65 15 75
2019 CH-04 32 30 14 8 5 8 3 70 15 37
2018 CH 25 44 17 6 5 2 2 72 11 197
2018 CH-02 14 49 17 6 8 3 3 67 15 65
2018 CH-03 28 40 16 7 4 1 1 71 12 67
2018 CH-04 23 53 18 3 3 3 0 77 5 40
2018 CH-05 55 23 14 9 0 0 0 77 9 22
2017 CH 32 38 14 7 5 2 1 72 13 208
2017 CH-02 25 47 10 7 7 0 3 74 15 68
2017 CH-03 25 37 18 8 7 5 0 66 15 74
2017 CH-04 34 43 12 9 0 3 0 79 9 34
2017 CH-05 52 22 22 4 0 0 0 74 4 22
2014 CH 28 39 15 8 4 5 1 72 12 261
2014 CH-02 31 42 14 7 3 4 0 76 10 102
2014 CH-03 21 34 21 10 3 8 2 62 14 87
2014 CH-04 31 36 12 11 6 4 0 70 18 44
2014 CH-05 44 48 4 0 4 0 0 92 4 23
2011 CH 23 40 12 11 6 8 1 69 18 275
2011 CH-02 18 43 13 11 4 10 2 69 16 110
2011 CH-03 26 35 15 8 6 8 2 68 15 93
2011 CH-04 14 46 3 19 14 5 0 63 34 37
2011 CH-05 39 29 14 11 4 4 0 70 15 28
2008 CH 20 41 14 11 5 8 1 67 18 257
2008 CH-02 18 47 13 5 4 10 2 74 11 97
2008 CH-03 21 34 14 17 4 8 1 61 24 98
2008 CH-04 13 50 13 13 8 4 0 65 22 24
2008 CH-05 30 41 22 4 4 0 0 70 7 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 27 40 20 7 3 2 1 69 11 221
2019 CH-02 25 39 23 8 4 3 0 65 12 80
2019 CH-03 17 48 19 8 4 1 3 68 13 75
2019 CH-04 33 28 22 8 3 6 0 65 12 36
2018 CH 28 41 22 3 5 2 1 70 7 196
2018 CH-02 23 45 20 3 5 3 2 71 8 65
2018 CH-03 25 40 21 4 7 1 0 67 12 67
2018 CH-04 33 35 30 0 3 0 0 68 3 40
2018 CH-05 38 43 19 0 0 0 0 81 0 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 17 25 20 10 12 13 4 50 26 220
2019 CH-02 16 25 18 14 13 13 3 49 31 80
2019 CH-03 10 29 25 10 14 12 1 44 27 73
2019 CH-04 14 19 19 8 14 22 5 44 30 37
2018 CH 15 26 24 13 11 9 3 46 27 197
2018 CH-02 14 34 17 15 11 6 3 53 29 65
2018 CH-03 13 24 24 13 15 7 3 42 32 67
2018 CH-04 10 25 28 8 10 18 3 44 22 40
2018 CH-05 27 18 32 18 0 5 0 48 19 22
2017 CH 16 26 14 16 13 12 2 50 33 208
2017 CH-02 22 26 13 16 9 13 1 56 29 69
2017 CH-03 13 28 14 14 16 11 3 48 35 73
2017 CH-04 14 26 17 17 9 17 0 48 31 34
2017 CH-05 13 26 18 13 16 4 9 46 34 22
2014 CH 14 22 21 17 13 11 1 42 34 261
2014 CH-02 16 21 19 17 15 12 1 42 36 102
2014 CH-03 12 26 18 15 13 14 2 45 33 87
2014 CH-04 16 17 16 21 17 11 2 38 43 44
2014 CH-05 16 24 35 16 4 4 0 42 21 23
2011 CH 11 19 17 17 14 19 3 38 40 274
2011 CH-02 9 19 17 21 10 22 2 37 40 110
2011 CH-03 14 23 20 11 16 10 5 44 32 91
2011 CH-04 5 16 11 11 24 32 0 32 52 37
2011 CH-05 17 10 17 28 10 14 3 33 46 29

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 13 31 26 17 12 2 0 44 29 222
2019 CH-02 16 26 28 16 10 4 0 44 27 80
2019 CH-03 5 33 21 20 19 1 0 39 39 75
2019 CH-04 11 32 27 19 11 0 0 43 30 37
2018 CH 17 26 27 17 10 2 1 44 28 197
2018 CH-02 17 22 32 14 11 3 2 40 26 65
2018 CH-03 13 27 24 22 13 0 0 40 36 67
2018 CH-04 18 23 28 20 10 3 0 41 31 40
2018 CH-05 27 41 23 9 0 0 0 68 9 22
2017 CH 17 30 22 20 11 0 0 47 31 209
2017 CH-02 20 31 25 19 6 0 0 51 25 69
2017 CH-03 16 25 27 17 15 0 0 41 32 74
2017 CH-04 11 46 14 20 9 0 0 57 29 34
2017 CH-05 18 26 18 34 4 0 0 44 38 22
2014 CH 11 25 21 23 17 3 0 37 41 261
2014 CH-02 11 29 20 19 17 4 0 41 37 102
2014 CH-03 8 23 23 26 18 3 0 32 45 87
2014 CH-04 18 21 17 23 19 2 0 40 42 44
2014 CH-05 16 24 23 24 12 0 0 40 36 23
2011 CH 18 35 18 16 11 1 0 54 27 276
2011 CH-02 18 34 18 16 10 4 0 54 27 110
2011 CH-03 17 35 16 14 17 0 0 53 31 93
2011 CH-04 19 35 24 11 8 0 3 56 19 37
2011 CH-05 21 34 17 24 3 0 0 55 28 29
2008 CH 15 43 20 12 7 3 0 60 20 256
2008 CH-02 13 41 24 11 7 3 1 55 20 96
2008 CH-03 16 44 16 12 8 3 0 62 21 98
2008 CH-04 13 33 29 17 8 0 0 46 25 24
2008 CH-05 22 56 7 7 4 4 0 81 12 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 26 15 17 25 5 0 40 44 222
2019 CH-02 10 24 16 21 23 6 0 36 47 80
2019 CH-03 8 27 11 17 33 3 1 36 53 75
2019 CH-04 11 32 14 16 22 5 0 46 40 37
2018 CH 14 25 20 20 18 2 1 41 39 197
2018 CH-02 9 25 20 28 14 3 2 35 44 65
2018 CH-03 12 22 19 24 21 1 0 35 45 67
2018 CH-04 13 35 13 15 23 3 0 49 38 40
2018 CH-05 36 18 32 0 14 0 0 55 14 22
2017 CH 13 24 17 22 21 2 1 38 44 209
2017 CH-02 12 25 20 25 14 3 1 38 41 69
2017 CH-03 9 27 18 23 19 3 1 37 44 74
2017 CH-04 14 26 17 12 29 3 0 41 42 34
2017 CH-05 22 18 13 26 21 0 0 40 47 22
2014 CH 13 21 15 23 27 1 0 34 51 261
2014 CH-02 13 18 9 31 28 1 0 31 60 102
2014 CH-03 8 23 17 19 31 2 0 32 51 87
2014 CH-04 16 19 17 19 27 0 2 36 47 44
2014 CH-05 28 28 12 24 8 0 0 56 32 23
2011 CH 12 27 15 18 23 3 1 41 43 276
2011 CH-02 8 24 16 25 21 6 0 34 49 110
2011 CH-03 14 30 16 14 26 0 0 44 40 93
2011 CH-04 16 27 8 16 30 0 3 44 47 37
2011 CH-05 17 28 10 14 21 3 7 50 38 29
2008 CH 16 32 15 17 17 3 2 49 35 257
2008 CH-02 15 31 19 18 13 3 1 48 32 97
2008 CH-03 19 32 13 15 18 2 0 52 34 98
2008 CH-04 8 38 0 25 25 4 0 48 52 24
2008 CH-05 11 33 22 15 11 4 4 48 28 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 54 24 13 4 2 0 3 81 6 222
2019 CH-02 60 25 8 4 1 1 1 87