2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	41	47	4	8	1	87	9	221
2019	CH-02	56	39	4	1	0	95	1	80
2019	CH-03	35	49	5	9	1	84	11	75
2019	CH-04	22	53	3	22	0	75	22	36
2017	CH	33	51	5	9	1	84	11	208
2017	CH-02	41	52	4	3	0	93	3	69
2017	CH-03	29	52	4	13	3	80	16	74
2017	CH-04	29	45	11	12	3	74	15	33
2017	CH-05	38	40	9	13	0	78	13	22
2014	CH	27	54	7	9	4	81	12	261
2014	CH-02	32	55	3	7	3	87	10	102
2014	CH-03	21	54	8	12	4	76	16	87
2014	CH-04	21	58	8	6	6	79	12	44
2014	CH-05	32	44	16	8	0	76	8	23
2011	CH	38	52	4	6	1	89	7	276
2011	CH-02	41	54	3	2	1	95	3	110
2011	CH-03	30	56	4	9	1	86	10	93
2011	CH-04	46	38	3	14	0	84	14	37
2011	CH-05	41	45	7	7	0	86	7	29
2008	CH	40	44	4	11	1	84	12	258
2008	CH-02	53	41	1	5	0	94	5	97
2008	CH-03	30	47	6	14	2	78	16	99
2008	CH-04	33	54	0	13	0	88	13	24
2008	CH-05	41	33	7	19	0	74	19	27

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	69	15	7	6	2	0	1	85	8	222
2019	CH-02	68	20	9	3	1	0	0	88	4	80
2019	CH-03	72	8	8	8	0	0	4	83	8	75
2019	CH-04	65	19	5	5	5	0	0	84	11	37
2017	CH	64	18	8	7	1	1	1	83	9	209
2017	CH-02	64	15	6	14	1	0	0	78	16	69
2017	CH-03	67	19	5	5	3	0	0	87	8	74
2017	CH-04	71	14	9	3	0	0	3	88	3	34
2017	CH-05	47	26	26	0	0	0	0	74	0	22
2014	CH	64	19	7	5	2	1	2	86	7	261
2014	CH-02	62	20	6	9	0	1	2	85	9	102
2014	CH-03	67	19	6	1	3	0	3	89	4	87
2014	CH-04	66	15	8	4	2	2	2	85	7	44
2014	CH-05	52	24	16	4	4	0	0	76	8	23
2011	CH	71	16	4	4	4	0	1	87	8	276
2011	CH-02	75	16	3	2	3	0	1	93	5	110
2011	CH-03	70	16	3	4	5	1	0	87	10	93
2011	CH-04	73	11	5	11	0	0	0	84	11	37
2011	CH-05	55	21	10	3	10	0	0	76	14	29
2008	CH	67	16	5	9	2	0	1	83	12	257
2008	CH-02	75	19	3	2	0	0	1	95	2	97
2008	CH-03	61	14	5	15	3	0	1	76	19	98
2008	CH-04	67	17	4	13	0	0	0	83	13	24
2008	CH-05	59	11	7	11	11	0	0	70	22	27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	34	44	8	11	3	0	77	15	220
2019	CH-02	36	45	6	10	3	0	81	13	78
2019	CH-03	33	47	7	11	3	0	80	13	75
2019	CH-04	27	38	19	8	8	0	65	16	37
2017	CH	36	40	6	11	6	0	77	17	209
2017	CH-02	33	48	6	9	4	0	81	13	69
2017	CH-03	38	34	4	13	11	0	72	24	74
2017	CH-04	37	31	9	17	6	0	68	23	34
2017	CH-05	30	48	9	9	4	0	78	13	22
2014	CH	41	36	8	10	5	0	78	15	260
2014	CH-02	34	43	9	11	4	0	77	14	102
2014	CH-03	41	32	8	11	7	1	74	18	87
2014	CH-04	51	30	4	9	6	0	81	15	43
2014	CH-05	56	32	12	0	0	0	88	0	23
2011	CH	39	38	12	7	4	0	77	11	276
2011	CH-02	34	47	8	7	4	0	81	11	110
2011	CH-03	41	31	16	5	5	1	73	11	93
2011	CH-04	46	35	11	8	0	0	81	8	37
2011	CH-05	45	28	17	7	3	0	72	10	29

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	23	43	13	14	6	0	67	20	221
2019	CH-02	29	51	8	9	4	0	80	13	79
2019	CH-03	17	39	19	17	8	0	56	25	75
2019	CH-04	14	41	8	30	8	0	54	38	37
2018	CH	24	46	11	13	5	1	71	17	196
2018	CH-02	23	57	8	8	5	0	80	12	65
2018	CH-03	24	39	13	16	7	0	63	24	67
2018	CH-04	18	40	18	20	3	3	59	23	40
2018	CH-05	43	48	5	5	0	0	90	5	21
2017	CH	27	44	13	10	5	0	71	15	209
2017	CH-02	36	48	10	3	3	0	84	6	69
2017	CH-03	24	36	20	13	8	0	59	21	74
2017	CH-04	20	39	12	23	6	0	60	29	34
2017	CH-05	31	52	9	9	0	0	82	9	22
2014	CH	26	36	14	18	7	0	61	24	261
2014	CH-02	31	32	17	14	6	0	63	19	102
2014	CH-03	21	35	14	23	6	0	56	30	87
2014	CH-04	21	48	4	17	11	0	69	27	44
2014	CH-05	32	40	16	8	4	0	72	12	23
2011	CH	26	44	13	13	4	1	70	17	275
2011	CH-02	26	48	12	11	3	0	75	14	110
2011	CH-03	22	46	10	16	6	0	68	23	93
2011	CH-04	33	33	14	14	3	3	69	17	36
2011	CH-05	24	38	24	7	3	3	64	11	29
2008	CH	27	47	11	11	4	1	74	15	256
2008	CH-02	31	45	8	10	3	2	78	14	97
2008	CH-03	25	48	11	10	5	0	73	15	97
2008	CH-04	21	46	21	13	0	0	67	13	24
2008	CH-05	30	44	11	7	7	0	74	15	27

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	43	38	11	6	1	1	82	7	220
2019	CH-02	41	49	6	3	1	0	90	4	79
2019	CH-03	41	29	15	9	3	3	73	12	75
2019	CH-04	33	36	19	8	0	3	71	9	36
2017	CH	50	35	10	4	1	0	85	5	209
2017	CH-02	49	43	3	4	0	0	93	4	69
2017	CH-03	40	36	16	6	1	1	76	8	74
2017	CH-04	48	34	12	3	3	0	83	6	34
2017	CH-05	74	18	9	0	0	0	91	0	22
2014	CH	39	44	8	7	2	0	83	9	261
2014	CH-02	40	44	10	7	0	0	83	7	102
2014	CH-03	31	48	5	11	4	1	80	15	87
2014	CH-04	48	27	17	6	2	0	75	8	44
2014	CH-05	57	43	0	0	0	0	100	0	23

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	46	35	11	5	4	0	0	81	8	221
2019	CH-02	48	29	14	5	4	0	0	77	9	79
2019	CH-03	44	37	11	3	5	0	0	81	8	75
2019	CH-04	41	46	11	3	0	0	0	86	3	37
2018	CH	45	36	7	7	5	0	1	82	11	194
2018	CH-02	43	35	8	5	8	0	2	79	13	63
2018	CH-03	48	36	4	9	3	0	0	84	12	67
2018	CH-04	40	38	5	10	5	0	3	79	15	40
2018	CH-05	48	38	14	0	0	0	0	86	0	21
2017	CH	45	34	13	4	3	0	0	80	7	209
2017	CH-02	51	33	10	1	3	0	1	85	4	69
2017	CH-03	40	33	17	7	4	0	0	73	11	74
2017	CH-04	51	40	3	3	3	0	0	91	6	34
2017	CH-05	44	34	18	0	4	0	0	78	4	22
2014	CH	39	36	14	8	3	0	1	76	11	261
2014	CH-02	40	39	14	4	1	1	2	81	5	102
2014	CH-03	34	40	13	9	4	0	0	75	13	87
2014	CH-04	36	25	16	19	4	0	0	61	23	44
2014	CH-05	72	20	8	0	0	0	0	92	0	23
2011	CH	46	37	7	7	4	0	0	83	11	276
2011	CH-02	48	38	8	4	1	1	0	87	5	110
2011	CH-03	45	35	5	8	5	0	1	82	13	93
2011	CH-04	49	30	8	5	8	0	0	78	14	37
2011	CH-05	41	34	3	17	3	0	0	76	21	29

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	35	46	10	5	4	0	0	81	9	222
2019	CH-02	38	41	13	4	5	0	0	79	9	80
2019	CH-03	32	53	4	5	5	0	0	85	11	75
2019	CH-04	32	43	16	8	0	0	0	76	8	37
2018	CH	34	43	13	5	5	0	0	77	10	196
2018	CH-02	29	45	17	3	6	0	0	74	9	65
2018	CH-03	33	40	15	6	6	0	0	73	12	67
2018	CH-04	35	50	5	10	0	0	0	85	10	40
2018	CH-05	52	29	14	0	5	0	0	81	5	21
2017	CH	42	44	10	3	2	0	0	86	5	208
2017	CH-02	38	54	7	0	1	0	0	91	1	69
2017	CH-03	40	44	9	4	3	0	0	84	7	73
2017	CH-04	43	42	14	0	0	0	0	86	0	34
2017	CH-05	56	26	9	9	0	0	0	82	9	22
2014	CH	32	48	10	8	1	0	0	80	9	261
2014	CH-02	33	50	11	6	1	0	0	83	7	102
2014	CH-03	34	42	8	13	2	0	0	77	15	87
2014	CH-04	31	46	17	6	0	0	0	77	6	44
2014	CH-05	28	60	4	8	0	0	0	88	8	23
2011	CH	38	39	11	8	4	0	0	77	12	275
2011	CH-02	37	40	11	8	3	0	1	78	11	110
2011	CH-03	38	32	15	9	7	0	0	70	15	92
2011	CH-04	38	46	8	5	3	0	0	84	8	37
2011	CH-05	48	38	3	10	0	0	0	86	10	29
2008	CH	41	37	11	7	3	0	0	79	10	254
2008	CH-02	41	40	13	4	3	0	0	80	7	96
2008	CH-03	40	36	11	9	3	0	0	76	13	96
2008	CH-04	33	42	8	13	0	4	0	78	13	24
2008	CH-05	48	37	7	7	0	0	0	85	7	27

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	24	41	15	13	7	0	0	65	20	222
2019	CH-02	26	38	16	13	8	0	0	64	20	80
2019	CH-03	17	40	15	17	11	0	0	57	28	75
2019	CH-04	30	32	16	16	5	0	0	62	22	37
2018	CH	23	30	22	15	8	1	1	54	23	196
2018	CH-02	20	29	32	8	9	0	2	50	17	65
2018	CH-03	24	16	19	28	9	1	1	42	38	67
2018	CH-04	15	53	13	10	10	0	0	68	20	40
2018	CH-05	38	33	24	5	0	0	0	71	5	21
2017	CH	28	38	18	8	8	0	0	66	16	209
2017	CH-02	35	38	17	7	3	0	0	73	10	69
2017	CH-03	21	47	17	5	9	0	0	68	15	74
2017	CH-04	32	36	12	12	9	0	0	68	20	34
2017	CH-05	22	26	35	4	12	0	0	48	16	22
2014	CH	20	34	19	18	9	0	0	54	27	261
2014	CH-02	19	33	22	17	9	0	0	52	25	102
2014	CH-03	15	33	20	20	12	0	0	48	32	87
2014	CH-04	27	29	15	21	8	0	0	56	29	44
2014	CH-05	32	48	12	8	0	0	0	80	8	23
2011	CH	19	39	18	14	9	1	0	59	23	276
2011	CH-02	20	39	20	14	4	3	1	61	18	110
2011	CH-03	17	40	16	13	14	0	0	57	27	93
2011	CH-04	22	41	11	19	8	0	0	62	27	37
2011	CH-05	24	31	21	10	14	0	0	55	24	29

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	36	43	13	5	3	0	80	8	222
2019	CH-02	38	45	11	5	1	0	83	6	80
2019	CH-03	35	48	8	4	5	0	83	9	75
2019	CH-04	32	27	27	11	3	0	59	14	37
2018	CH	39	36	15	8	2	1	75	10	196
2018	CH-02	38	31	18	9	2	2	70	11	65
2018	CH-03	34	43	9	9	4	0	78	13	67
2018	CH-04	40	33	20	8	0	0	73	8	40
2018	CH-05	57	29	14	0	0	0	86	0	21
2017	CH	36	47	9	7	1	0	82	8	207
2017	CH-02	36	54	4	6	0	0	90	6	69
2017	CH-03	36	41	14	8	1	0	77	9	72
2017	CH-04	40	42	6	9	3	0	83	12	34
2017	CH-05	35	38	22	0	4	0	74	4	22

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	38	45	10	5	0	0	84	6	221
2019	CH-02	35	48	9	9	0	0	83	9	80
2019	CH-03	36	46	12	4	1	0	82	5	74
2019	CH-04	41	41	16	3	0	0	81	3	37
2018	CH	46	45	5	4	1	0	91	5	197
2018	CH-02	37	54	3	5	2	0	91	6	65
2018	CH-03	45	42	7	6	0	0	87	6	67
2018	CH-04	53	43	3	0	3	0	95	3	40
2018	CH-05	64	32	5	0	0	0	95	0	22
2017	CH	45	46	6	2	1	0	91	3	209
2017	CH-02	48	44	6	1	1	0	91	3	69
2017	CH-03	43	47	8	1	1	0	89	3	74
2017	CH-04	46	51	0	3	0	0	97	3	34
2017	CH-05	52	35	9	4	0	0	87	4	22
2014	CH	40	44	12	3	1	1	85	3	261
2014	CH-02	36	48	12	3	0	2	85	3	102
2014	CH-03	36	48	11	4	0	0	84	4	87
2014	CH-04	54	31	11	0	4	0	85	4	44
2014	CH-05	44	40	16	0	0	0	84	0	23
2011	CH	40	41	12	5	2	0	80	7	276
2011	CH-02	37	38	16	6	2	0	75	8	110
2011	CH-03	45	42	5	5	2	0	87	8	93
2011	CH-04	38	46	11	5	0	0	84	5	37
2011	CH-05	41	34	17	3	3	0	76	7	29
2008	CH	46	39	9	4	2	1	86	5	258
2008	CH-02	52	37	7	1	2	1	90	3	97
2008	CH-03	40	42	8	6	1	2	85	7	99
2008	CH-04	46	46	4	4	0	0	92	4	24
2008	CH-05	44	30	22	4	0	0	74	4	27

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	46	14	10	5	71	15	222
2019	CH-02	29	41	10	13	8	70	20	80
2019	CH-03	17	47	20	9	7	64	16	75
2019	CH-04	22	57	11	11	0	78	11	37
2018	CH	27	39	20	9	5	66	14	197
2018	CH-02	23	37	26	9	5	60	14	65
2018	CH-03	25	37	19	12	6	63	18	67
2018	CH-04	25	50	13	8	5	75	13	40
2018	CH-05	50	23	23	5	0	73	5	22
2017	CH	34	40	14	5	6	74	11	209
2017	CH-02	32	51	14	0	3	83	3	69
2017	CH-03	36	34	16	5	9	70	15	74
2017	CH-04	32	45	12	12	0	77	12	34
2017	CH-05	35	35	13	4	12	70	16	22

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	47	39	9	3	1	87	4	222
2019	CH-02	46	40	10	3	1	86	4	80
2019	CH-03	48	40	9	1	1	88	3	75
2019	CH-04	49	32	11	8	0	81	8	37
2018	CH	50	35	9	5	2	85	6	195
2018	CH-02	45	36	14	3	2	81	5	64
2018	CH-03	51	36	4	7	1	87	9	67
2018	CH-04	53	33	8	5	3	85	8	40
2018	CH-05	62	29	10	0	0	90	0	21
2017	CH	60	32	7	0	1	92	1	209
2017	CH-02	61	30	7	0	1	91	1	69
2017	CH-03	58	34	7	0	1	92	1	74
2017	CH-04	52	39	9	0	0	91	0	34
2017	CH-05	65	26	9	0	0	91	0	22
2014	CH	58	34	6	1	1	92	2	261
2014	CH-02	56	34	8	1	1	90	2	102
2014	CH-03	57	35	5	2	1	91	3	87
2014	CH-04	66	25	6	0	2	92	2	44
2014	CH-05	56	44	0	0	0	100	0	23
2011	CH	62	29	7	2	1	91	3	276
2011	CH-02	62	30	5	3	0	92	3	110
2011	CH-03	56	29	11	2	2	85	4	93
2011	CH-04	70	24	5	0	0	95	0	37
2011	CH-05	69	31	0	0	0	100	0	29

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	26	46	16	6	5	0	72	12	220
2019	CH-02	23	45	16	10	6	0	68	16	80
2019	CH-03	27	45	16	4	8	0	72	12	74
2019	CH-04	24	46	19	8	3	0	70	11	37
2018	CH	25	39	21	12	3	0	64	15	195
2018	CH-02	20	37	28	12	3	0	57	15	65
2018	CH-03	26	32	21	17	5	0	58	21	66
2018	CH-04	23	54	13	8	3	0	77	10	39
2018	CH-05	36	41	18	5	0	0	77	5	22
2017	CH	28	46	13	10	3	0	74	13	209
2017	CH-02	27	52	9	9	3	0	80	12	69
2017	CH-03	27	38	22	8	5	0	65	13	74
2017	CH-04	17	65	9	9	0	0	83	9	34
2017	CH-05	40	30	13	18	0	0	69	18	22
2014	CH	23	42	17	12	6	0	65	17	261
2014	CH-02	19	41	22	11	7	0	60	17	102
2014	CH-03	23	44	15	12	6	0	67	18	87
2014	CH-04	33	27	15	17	6	2	62	23	44
2014	CH-05	28	64	4	4	0	0	92	4	23
2011	CH	26	45	15	11	3	0	71	14	275
2011	CH-02	24	46	16	10	4	0	70	14	110
2011	CH-03	25	47	13	12	3	0	72	15	92
2011	CH-04	27	38	16	16	3	0	65	19	37
2011	CH-05	38	45	10	3	3	0	83	7	29

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	26	41	22	5	6	0	0	66	12	222
2019	CH-02	23	43	21	6	8	0	0	65	14	80
2019	CH-03	24	41	20	4	11	0	0	65	15	75
2019	CH-04	27	32	35	5	0	0	0	59	5	37
2018	CH	26	34	23	13	3	1	1	61	16	195
2018	CH-02	22	34	25	14	5	0	2	56	19	65
2018	CH-03	26	29	27	14	3	2	0	55	17	66
2018	CH-04	23	46	18	10	3	0	0	69	13	39
2018	CH-05	41	32	14	14	0	0	0	73	14	22
2017	CH	30	41	19	6	4	0	0	71	10	209
2017	CH-02	29	43	17	6	3	0	1	74	9	69
2017	CH-03	29	37	21	7	7	0	0	66	13	74
2017	CH-04	20	57	14	9	0	0	0	77	9	34
2017	CH-05	43	26	22	4	4	0	0	69	9	22
2014	CH	23	35	19	15	7	0	0	58	23	260
2014	CH-02	19	36	24	12	8	1	0	56	20	102
2014	CH-03	25	33	18	15	9	0	0	58	24	86
2014	CH-04	23	31	17	23	6	0	0	54	29	44
2014	CH-05	40	48	4	8	0	0	0	88	8	23

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	31	40	16	8	4	0	1	72	12	220
2019	CH-02	33	39	15	11	1	0	0	72	13	79
2019	CH-03	29	40	19	4	5	1	1	71	10	75
2019	CH-04	24	38	16	11	8	0	3	64	19	37
2018	CH	23	39	24	10	3	0	1	63	13	195
2018	CH-02	17	49	23	6	5	0	0	66	11	65
2018	CH-03	24	33	24	15	3	0	0	58	18	66
2018	CH-04	21	38	26	10	3	0	3	61	13	39
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	30	43	16	6	5	0	0	73	11	209
2017	CH-02	30	55	10	1	3	0	0	86	4	69
2017	CH-03	28	41	24	4	4	0	0	68	8	74
2017	CH-04	35	39	14	6	6	0	0	74	12	34
2017	CH-05	35	26	4	22	12	0	0	62	34	22
2014	CH	24	41	18	11	5	0	0	66	16	261
2014	CH-02	25	46	19	4	5	0	1	72	9	102
2014	CH-03	19	45	19	13	4	0	0	64	17	87
2014	CH-04	27	29	13	21	10	0	0	56	31	44
2014	CH-05	40	36	16	8	0	0	0	76	8	23
2011	CH	36	43	13	4	1	1	1	82	5	275
2011	CH-02	37	46	11	2	2	1	1	85	4	110
2011	CH-03	38	40	15	3	0	1	2	81	3	92
2011	CH-04	30	41	11	11	3	3	3	74	14	37
2011	CH-05	41	45	10	3	0	0	0	86	3	29

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	43	40	10	5	2	0	83	7	222
2019	CH-02	49	36	6	5	4	0	85	9	80
2019	CH-03	40	44	11	4	1	0	84	5	75
2019	CH-04	38	38	16	8	0	0	76	8	37
2018	CH	38	42	11	6	3	0	80	9	196
2018	CH-02	37	40	15	5	3	0	77	8	65
2018	CH-03	33	45	12	5	5	0	79	9	66
2018	CH-04	40	43	8	10	0	0	83	10	40
2018	CH-05	50	36	0	9	5	0	86	14	22
2017	CH	48	37	10	3	1	0	85	5	209
2017	CH-02	48	43	7	0	1	0	91	1	69
2017	CH-03	44	37	12	5	1	0	81	7	74
2017	CH-04	46	40	12	3	0	0	86	3	34
2017	CH-05	53	30	13	4	0	0	82	4	22
2014	CH	38	47	7	5	3	0	85	8	261
2014	CH-02	39	49	9	1	3	0	87	4	102
2014	CH-03	35	45	6	10	3	0	81	13	87
2014	CH-04	39	46	8	4	2	0	85	6	44
2014	CH-05	32	56	4	8	0	0	88	8	23
2011	CH	41	42	10	5	2	0	83	7	276
2011	CH-02	45	42	7	5	1	0	87	5	110
2011	CH-03	37	39	12	8	5	0	75	13	93
2011	CH-04	43	43	14	0	0	0	86	0	37
2011	CH-05	45	41	10	3	0	0	86	3	29
2008	CH	44	39	9	6	2	1	83	8	256
2008	CH-02	43	42	9	3	2	1	85	5	96
2008	CH-03	44	40	9	6	1	0	84	7	98
2008	CH-04	46	33	4	13	0	4	83	13	24
2008	CH-05	44	37	11	7	0	0	81	7	27

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	40	15	6	4	0	1	74	11	221
2019	CH-02	39	44	11	4	1	0	1	84	5	80
2019	CH-03	28	46	16	5	3	1	0	75	8	74
2019	CH-04	24	35	19	8	14	0	0	59	22	37
2018	CH	37	43	9	8	2	0	2	81	10	197
2018	CH-02	45	40	6	6	0	0	3	87	6	65
2018	CH-03	43	43	6	4	1	0	1	88	6	67
2018	CH-04	23	45	18	13	0	0	3	69	13	40
2018	CH-05	23	41	14	18	5	0	0	64	23	22
2017	CH	39	36	17	3	5	0	0	75	8	209
2017	CH-02	52	41	4	0	3	0	0	93	3	69
2017	CH-03	38	34	15	6	5	1	0	73	12	74
2017	CH-04	37	26	29	6	3	0	0	62	9	34
2017	CH-05	18	40	34	0	9	0	0	57	9	22
2014	CH	31	41	17	7	3	0	0	72	10	261
2014	CH-02	39	42	16	3	0	0	0	81	3	102
2014	CH-03	29	40	20	8	1	0	1	70	10	87
2014	CH-04	19	42	17	13	10	0	0	61	23	44
2014	CH-05	24	44	12	8	12	0	0	68	20	23
2011	CH	39	40	12	7	3	0	0	79	9	274
2011	CH-02	48	36	13	2	1	0	0	85	3	110
2011	CH-03	37	42	15	4	1	0	1	79	5	93
2011	CH-04	31	40	9	14	6	0	0	71	20	35
2011	CH-05	24	34	7	24	10	0	0	59	34	29
2008	CH	30	36	19	9	5	0	0	66	15	257
2008	CH-02	41	37	14	4	2	0	1	79	6	97
2008	CH-03	29	38	24	7	2	0	0	66	9	98
2008	CH-04	17	38	8	25	13	0	0	54	38	24
2008	CH-05	11	26	22	19	22	0	0	37	41	27

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	5	23	41	25	5	0	1	30	28	221
2019	CH-02	5	16	47	27	4	0	1	31	22	79
2019	CH-03	4	16	37	35	5	1	1	41	21	75
2019	CH-04	8	43	38	11	0	0	0	11	51	37
2018	CH	7	18	43	23	8	1	1	31	25	197
2018	CH-02	9	18	40	22	11	0	0	32	28	65
2018	CH-03	7	9	45	25	10	1	1	37	17	67
2018	CH-04	5	23	45	23	3	0	3	26	28	40
2018	CH-05	0	36	36	23	5	0	0	27	36	22
2017	CH	6	19	40	20	7	1	6	29	27	209
2017	CH-02	4	10	42	23	12	1	7	38	16	69
2017	CH-03	6	19	37	17	8	3	11	29	29	74
2017	CH-04	6	26	45	23	0	0	0	23	32	34
2017	CH-05	0	30	48	18	4	0	0	22	30	22
2014	CH	5	25	44	17	6	0	3	24	31	260
2014	CH-02	4	23	43	18	10	0	3	28	27	101
2014	CH-03	6	26	41	18	6	0	2	25	33	87
2014	CH-04	6	29	38	17	4	2	4	22	38	44
2014	CH-05	4	16	68	12	0	0	0	12	20	23
2011	CH	5	19	39	24	8	2	4	33	26	275
2011	CH-02	2	15	40	25	10	3	5	38	19	110
2011	CH-03	3	15	43	26	6	2	4	34	20	93
2011	CH-04	14	24	41	11	5	0	5	17	40	37
2011	CH-05	14	41	17	24	3	0	0	28	55	29
2008	CH	7	22	36	23	8	2	2	32	30	257
2008	CH-02	6	15	42	26	9	2	0	36	21	96
2008	CH-03	8	19	33	24	8	2	5	35	29	99
2008	CH-04	8	25	42	17	8	0	0	25	33	24
2008	CH-05	7	48	22	19	4	0	0	22	56	27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	4	13	25	37	15	4	2	55	17	220
2019	CH-02	4	14	19	39	19	4	1	61	19	79
2019	CH-03	4	7	26	41	14	5	4	60	12	74
2019	CH-04	3	14	41	32	8	3	0	42	17	37
2018	CH	3	13	34	30	18	1	2	49	16	197
2018	CH-02	6	15	26	26	23	0	3	51	22	65
2018	CH-03	1	10	34	30	21	1	1	52	12	67
2018	CH-04	0	15	40	35	5	3	3	42	16	40
2018	CH-05	0	14	45	27	14	0	0	41	14	22
2017	CH	5	13	32	25	14	4	6	44	20	209
2017	CH-02	6	6	27	29	23	4	4	57	13	69
2017	CH-03	5	13	34	22	9	4	12	38	22	74
2017	CH-04	3	17	43	20	11	6	0	33	21	34
2017	CH-05	4	18	34	40	4	0	0	44	22	22
2014	CH	9	19	27	27	12	3	4	41	30	261
2014	CH-02	11	19	24	26	12	4	4	41	33	102
2014	CH-03	5	22	26	32	8	2	5	43	30	87
2014	CH-04	8	13	27	19	25	6	2	48	23	44
2014	CH-05	4	20	40	32	4	0	0	36	24	23
2011	CH	8	13	28	28	15	4	3	46	23	275
2011	CH-02	5	13	27	28	20	6	3	52	19	109
2011	CH-03	9	14	28	30	11	4	4	45	25	93
2011	CH-04	11	11	35	24	11	3	5	38	24	37
2011	CH-05	14	21	31	24	10	0	0	34	34	29
2008	CH	7	15	29	23	17	5	5	44	25	256
2008	CH-02	4	11	29	23	26	3	3	52	17	96
2008	CH-03	10	15	23	22	13	6	9	42	30	98
2008	CH-04	4	17	38	33	4	4	0	39	22	24
2008	CH-05	11	22	41	19	7	0	0	26	33	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	24	34	16	8	2	1	25	40	219
2019	CH-02	12	17	29	29	6	4	3	38	30	78
2019	CH-03	15	30	30	14	9	1	1	24	46	74
2019	CH-04	14	32	43	5	5	0	0	11	46	37
2018	CH	9	29	30	18	7	4	4	27	41	195
2018	CH-02	5	28	23	22	9	9	5	36	38	65
2018	CH-03	13	27	28	19	7	1	3	28	42	67
2018	CH-04	11	34	45	5	0	0	5	6	47	38
2018	CH-05	9	32	27	27	5	0	0	32	41	22
2017	CH	13	31	27	13	6	1	10	22	48	209
2017	CH-02	4	35	23	12	13	0	13	28	45	69
2017	CH-03	16	29	23	16	7	1	9	25	49	74
2017	CH-04	22	29	29	12	0	3	6	13	56	34
2017	CH-05	9	43	40	9	0	0	0	9	52	22
2014	CH	17	31	23	16	7	1	5	24	52	259
2014	CH-02	10	33	16	24	9	2	7	36	47	100
2014	CH-03	22	22	34	10	6	0	5	17	47	87
2014	CH-04	17	37	21	17	4	2	2	22	57	44
2014	CH-05	20	48	24	4	4	0	0	8	68	23
2011	CH	13	23	36	15	9	1	4	25	37	273
2011	CH-02	6	22	32	19	13	2	6	34	31	108
2011	CH-03	13	14	48	13	8	1	3	21	28	93
2011	CH-04	27	30	24	14	3	0	3	17	58	37
2011	CH-05	21	43	29	0	7	0	0	7	64	28
2008	CH	11	19	34	20	7	4	5	30	32	254
2008	CH-02	5	15	34	25	12	5	4	41	22	95
2008	CH-03	12	16	37	19	5	2	8	27	32	98
2008	CH-04	22	22	30	13	4	4	4	19	48	23
2008	CH-05	15	26	37	15	4	4	0	19	42	27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	8	11	36	32	11	0	1	44	19	220
2019	CH-02	4	9	23	50	14	0	0	64	13	78
2019	CH-03	11	7	41	29	9	0	3	40	18	75
2019	CH-04	14	19	46	19	3	0	0	22	32	37
2018	CH	7	16	30	32	12	2	2	46	23	197
2018	CH-02	5	11	25	40	17	2	2	59	16	65
2018	CH-03	7	18	30	25	16	1	1	43	26	67
2018	CH-04	8	25	35	28	0	3	3	29	34	40
2018	CH-05	9	5	41	41	5	0	0	45	14	22
2017	CH	6	14	38	28	9	1	4	39	20	207
2017	CH-02	3	4	35	42	10	1	4	55	8	69
2017	CH-03	9	12	38	23	11	0	8	36	23	73
2017	CH-04	3	29	38	21	9	0	0	30	32	33
2017	CH-05	9	25	44	18	4	0	0	22	34	22
2014	CH	5	14	38	29	8	1	5	39	20	259
2014	CH-02	4	9	37	32	12	2	4	47	14	101
2014	CH-03	5	7	41	31	9	0	7	43	13	86
2014	CH-04	6	27	38	20	2	2	4	24	36	44
2014	CH-05	4	20	44	31	0	0	0	31	24	23
2011	CH	5	14	29	33	14	1	3	49	21	275
2011	CH-02	5	9	28	33	18	1	6	55	15	109
2011	CH-03	3	8	26	44	14	2	3	61	11	93
2011	CH-04	11	19	41	24	5	0	0	30	30	37
2011	CH-05	10	48	28	7	7	0	0	14	59	29
2008	CH	7	16	31	26	14	2	4	43	24	257
2008	CH-02	4	13	24	29	23	4	3	56	18	96
2008	CH-03	6	14	32	30	10	1	6	43	22	99
2008	CH-04	8	21	46	17	8	0	0	25	29	24
2008	CH-05	15	37	37	7	4	0	0	11	52	27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	9	21	30	25	12	1	1	38	31	220
2019	CH-02	4	9	23	44	18	3	0	64	13	79
2019	CH-03	9	27	30	22	9	1	1	32	38	74
2019	CH-04	19	38	35	3	3	0	3	6	58	37
2018	CH	9	26	30	20	10	2	3	32	37	197
2018	CH-02	3	20	31	26	14	3	3	43	25	65
2018	CH-03	9	34	25	15	13	1	1	29	45	67
2018	CH-04	18	25	35	13	3	3	5	16	46	40
2018	CH-05	9	23	32	32	5	0	0	36	32	22
2017	CH	14	24	26	21	9	2	5	32	41	209
2017	CH-02	7	19	23	32	13	1	4	48	28	69
2017	CH-03	16	25	23	19	7	4	8	29	46	74
2017	CH-04	20	19	43	8	6	3	0	15	41	34
2017	CH-05	18	38	18	22	4	0	0	26	56	22
2014	CH	16	20	34	17	7	2	5	25	39	260
2014	CH-02	10	19	32	22	11	2	5	35	31	101
2014	CH-03	16	19	36	17	3	3	5	22	38	87
2014	CH-04	25	23	27	14	4	0	6	20	51	44
2014	CH-05	20	20	44	8	8	0	0	15	40	23
2011	CH	11	16	28	29	9	3	4	40	29	276
2011	CH-02	9	14	27	29	12	5	5	45	25	110
2011	CH-03	8	13	29	34	9	4	3	47	22	93
2011	CH-04	16	27	32	19	3	0	3	22	44	37
2011	CH-05	24	28	21	21	7	0	0	28	52	29
2008	CH	10	22	28	21	12	3	3	36	34	257
2008	CH-02	4	12	25	32	22	3	2	57	17	97
2008	CH-03	12	19	35	15	9	3	6	27	34	99
2008	CH-04	13	35	30	17	4	0	0	22	48	23
2008	CH-05	15	48	22	7	4	4	0	12	65	27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	5	14	27	27	20	3	4	50	21	221
2019	CH-02	4	11	24	28	28	3	3	59	16	79
2019	CH-03	5	12	29	28	16	4	5	49	19	75
2019	CH-04	8	22	32	27	8	0	3	36	31	37
2018	CH	5	15	26	28	19	4	3	51	21	197
2018	CH-02	5	11	31	25	26	3	0	52	16	65
2018	CH-03	3	18	21	27	21	7	3	53	23	67
2018	CH-04	5	25	18	40	5	0	8	49	32	40
2018	CH-05	9	5	45	18	23	0	0	41	14	22
2017	CH	9	14	30	22	17	3	6	43	25	209
2017	CH-02	10	6	25	26	26	1	6	56	17	69
2017	CH-03	8	13	32	20	12	5	11	38	25	74
2017	CH-04	6	22	29	23	17	3	0	42	29	34
2017	CH-05	0	22	43	26	9	0	0	35	22	22
2014	CH	6	15	25	32	12	4	6	48	24	258
2014	CH-02	6	17	23	31	13	4	7	49	26	100
2014	CH-03	4	14	27	29	13	6	7	48	21	86
2014	CH-04	10	10	27	33	12	0	6	49	22	44
2014	CH-05	4	16	24	52	0	0	4	54	21	23
2011	CH	5	10	22	36	19	3	5	60	16	275
2011	CH-02	4	6	19	38	22	5	6	67	11	109
2011	CH-03	3	11	22	39	16	4	5	61	15	93
2011	CH-04	8	14	19	43	11	0	5	57	23	37
2011	CH-05	7	21	38	14	21	0	0	34	28	29
2008	CH	8	16	25	25	16	5	5	46	27	257
2008	CH-02	1	10	22	33	22	7	4	62	13	96
2008	CH-03	11	19	26	15	13	6	9	33	36	99
2008	CH-04	0	17	33	29	21	0	0	50	17	24
2008	CH-05	22	15	26	26	7	4	0	35	38	27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	21	32	23	7	2	2	31	36	220
2019	CH-02	11	15	28	33	11	0	3	45	27	80
2019	CH-03	11	25	36	22	3	3	1	26	37	73
2019	CH-04	22	24	32	14	3	3	3	17	49	37
2018	CH	9	24	34	15	9	5	4	26	36	196
2018	CH-02	5	17	38	12	11	9	8	28	26	65
2018	CH-03	11	26	27	18	12	5	2	32	39	66
2018	CH-04	13	20	45	15	0	3	5	16	35	40
2018	CH-05	9	45	23	14	9	0	0	23	55	22
2017	CH	10	25	30	17	7	3	8	26	40	209
2017	CH-02	7	16	35	19	10	6	7	33	27	69
2017	CH-03	9	28	25	17	7	3	12	28	42	74
2017	CH-04	17	37	31	12	3	0	0	14	54	34
2017	CH-05	18	30	31	22	0	0	0	22	47	22
2014	CH	13	22	30	19	9	3	6	30	37	260
2014	CH-02	11	19	25	24	12	2	8	39	33	101
2014	CH-03	13	17	33	17	9	5	6	29	34	87
2014	CH-04	19	21	32	14	8	2	4	24	42	44
2014	CH-05	12	40	32	16	0	0	0	16	52	23

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	7	21	39	21	10	1	1	31	29	221
2019	CH-02	9	15	33	26	18	0	0	44	24	80
2019	CH-03	4	18	42	28	5	0	3	35	22	74
2019	CH-04	14	43	35	5	0	3	0	6	58	37

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	69	16	5	4	3	0	2	87	7	221
2019	CH-02	69	18	5	3	5	0	1	87	8	80
2019	CH-03	69	12	5	7	1	1	4	86	8	75
2019	CH-04	65	19	8	5	3	0	0	84	8	37
2017	CH	72	13	11	2	2	0	0	85	4	209
2017	CH-02	80	12	4	3	1	0	0	91	4	69
2017	CH-03	69	16	9	3	3	1	0	86	5	74
2017	CH-04	71	9	20	0	0	0	0	80	0	34
2017	CH-05	69	9	22	0	0	0	0	78	0	22
2014	CH	70	16	5	3	3	1	2	89	6	261
2014	CH-02	67	16	6	3	4	1	4	87	7	102
2014	CH-03	72	18	4	1	2	1	1	92	3	87
2014	CH-04	66	19	4	2	4	2	2	89	7	44
2014	CH-05	72	12	8	8	0	0	0	84	8	23
2011	CH	71	10	6	4	5	0	3	84	9	274
2011	CH-02	76	11	3	2	4	0	5	91	6	109
2011	CH-03	70	8	9	5	5	1	2	80	11	93
2011	CH-04	69	17	6	0	6	0	3	89	6	36
2011	CH-05	55	10	14	14	7	0	0	66	21	29
2008	CH	65	12	8	5	4	0	6	82	10	257
2008	CH-02	72	9	7	2	2	0	7	88	4	97
2008	CH-03	58	10	11	6	6	1	7	74	13	98
2008	CH-04	67	17	4	13	0	0	0	83	13	24
2008	CH-05	56	26	4	7	7	0	0	81	15	27

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	28	18	12	6	7	5	59	20	220
2019	CH-02	21	34	16	10	8	9	3	62	20	80
2019	CH-03	18	27	20	14	7	8	7	52	24	74
2019	CH-04	27	19	16	19	5	8	5	53	28	37
2018	CH	19	30	17	14	6	7	7	57	23	197
2018	CH-02	12	28	22	22	5	6	6	46	30	65
2018	CH-03	16	25	21	13	9	6	9	49	26	67
2018	CH-04	28	30	13	5	5	15	5	72	13	40
2018	CH-05	27	50	5	14	0	0	5	81	14	22
2017	CH	23	33	19	10	7	5	3	61	19	209
2017	CH-02	20	33	22	10	4	4	6	60	16	69
2017	CH-03	23	29	18	12	9	7	3	57	23	74
2017	CH-04	31	34	14	9	6	6	0	69	15	34
2017	CH-05	31	38	18	9	4	0	0	69	13	22
2014	CH	22	34	19	11	6	4	4	60	19	261
2014	CH-02	19	25	20	15	9	5	6	50	27	102
2014	CH-03	19	30	21	12	7	5	4	54	22	87
2014	CH-04	27	48	13	6	2	4	0	78	9	44
2014	CH-05	32	52	12	4	0	0	0	84	4	23

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	35	32	16	10	5	2	0	69	15	221
2019	CH-02	33	39	13	9	8	0	0	71	16	80
2019	CH-03	24	32	23	9	7	5	0	59	17	75
2019	CH-04	43	24	8	19	3	3	0	69	22	37
2018	CH	35	35	8	11	9	2	1	71	20	196
2018	CH-02	28	43	9	11	8	0	2	72	19	65
2018	CH-03	31	28	9	16	12	3	0	62	29	67
2018	CH-04	40	35	8	5	10	3	0	77	15	40
2018	CH-05	59	27	5	9	0	0	0	86	9	22
2017	CH	40	33	12	6	7	1	0	74	14	209
2017	CH-02	38	48	7	1	4	1	0	87	6	69
2017	CH-03	40	24	18	5	11	3	0	65	16	74
2017	CH-04	40	34	9	9	9	0	0	74	17	34
2017	CH-05	44	26	9	21	0	0	0	70	21	22
2014	CH	36	36	10	11	5	1	0	73	16	261
2014	CH-02	36	35	13	10	6	1	0	72	16	102
2014	CH-03	32	34	10	17	5	2	0	68	23	87
2014	CH-04	41	36	10	4	6	2	0	79	11	44
2014	CH-05	48	44	8	0	0	0	0	92	0	23

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	43	38	10	5	3	0	81	9	220
2019	CH-02	43	36	11	5	5	0	79	10	80
2019	CH-03	38	39	12	8	3	0	77	11	74
2019	CH-04	46	41	5	5	3	0	86	8	37
2018	CH	42	36	13	6	3	0	78	9	197
2018	CH-02	32	45	14	8	2	0	77	9	65
2018	CH-03	43	36	12	4	4	0	79	9	67
2018	CH-04	43	30	15	10	3	0	73	13	40
2018	CH-05	64	18	14	0	5	0	82	5	22
2017	CH	46	41	7	5	1	0	87	6	209
2017	CH-02	48	42	7	1	1	0	90	3	69
2017	CH-03	49	36	8	5	3	0	84	8	74
2017	CH-04	46	40	6	9	0	0	86	9	34
2017	CH-05	31	56	4	9	0	0	87	9	22
2014	CH	38	46	8	5	2	1	84	8	261
2014	CH-02	38	43	11	7	2	0	81	9	102
2014	CH-03	44	43	3	4	4	1	88	9	87
2014	CH-04	31	46	12	8	0	2	79	9	44
2014	CH-05	28	68	4	0	0	0	96	0	23

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	35	43	15	3	2	1	79	6	220
2019	CH-02	29	46	19	4	3	0	75	6	80
2019	CH-03	28	46	16	3	4	3	76	7	74
2019	CH-04	49	38	11	3	0	0	86	3	37
2018	CH	37	41	14	5	3	1	78	8	196
2018	CH-02	30	45	17	6	2	0	75	8	64
2018	CH-03	31	39	16	7	4	1	71	12	67
2018	CH-04	43	45	8	3	3	0	88	5	40
2018	CH-05	59	27	14	0	0	0	86	0	22

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	33	27	20	10	4	2	5	64	14	221
2019	CH-02	16	28	21	15	8	4	9	50	26	80
2019	CH-03	29	28	25	11	3	1	3	60	14	75
2019	CH-04	49	30	19	3	0	0	0	78	3	37

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	37	33	16	8	5	0	0	71	13	221
2019	CH-02	29	35	20	9	5	1	0	65	14	79
2019	CH-03	37	29	17	9	7	0	0	67	16	75
2019	CH-04	35	43	11	8	3	0	0	78	11	37
2018	CH	29	39	15	12	4	0	1	69	16	194
2018	CH-02	25	40	14	16	5	0	0	65	21	63
2018	CH-03	30	36	16	12	4	0	1	67	17	67
2018	CH-04	25	48	18	8	3	0	0	73	10	40
2018	CH-05	48	29	10	10	5	0	0	76	14	21
2017	CH	40	38	10	5	6	0	0	78	12	209
2017	CH-02	33	46	12	4	4	0	0	80	9	69
2017	CH-03	43	32	11	4	9	0	0	75	13	74
2017	CH-04	51	32	6	6	3	3	0	85	9	34
2017	CH-05	31	35	13	12	9	0	0	66	21	22
2014	CH	33	35	15	12	4	2	0	69	16	261
2014	CH-02	28	37	17	11	7	1	0	66	18	102
2014	CH-03	37	33	12	12	3	3	0	73	15	87
2014	CH-04	39	23	15	18	2	2	0	64	21	44
2014	CH-05	32	40	20	8	0	0	0	72	8	23
2011	CH	31	38	13	12	5	1	1	70	17	276
2011	CH-02	31	35	18	11	1	2	2	69	12	110
2011	CH-03	33	37	8	12	11	0	0	70	23	93
2011	CH-04	32	46	3	16	3	0	0	78	19	37
2011	CH-05	28	38	21	7	7	0	0	66	14	29
2008	CH	29	34	17	12	7	0	0	63	19	258
2008	CH-02	29	36	19	10	6	0	0	65	16	97
2008	CH-03	32	31	16	11	7	1	1	65	19	99
2008	CH-04	17	46	17	17	4	0	0	63	21	24
2008	CH-05	19	30	22	19	11	0	0	48	30	27

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	45	32	12	5	3	2	0	80	8	220
2019	CH-02	42	34	10	9	4	1	0	77	13	79
2019	CH-03	43	29	13	7	4	3	1	75	11	75
2019	CH-04	47	36	14	0	0	3	0	86	0	36
2018	CH	40	30	16	7	6	1	1	71	13	192
2018	CH-02	32	32	18	6	6	3	2	68	14	62
2018	CH-03	37	27	18	10	6	0	1	65	17	67
2018	CH-04	45	33	13	5	5	0	0	78	10	40
2018	CH-05	55	30	10	0	5	0	0	85	5	20
2017	CH	44	32	12	5	5	2	0	79	9	209
2017	CH-02	48	26	16	6	4	0	0	74	10	69
2017	CH-03	40	40	5	7	4	3	1	83	11	74
2017	CH-04	51	29	12	0	3	6	0	85	3	34
2017	CH-05	40	25	26	0	4	4	0	68	5	22
2014	CH	35	35	14	9	5	3	0	72	14	261
2014	CH-02	29	43	13	9	4	3	0	74	13	102
2014	CH-03	36	30	14	10	6	3	1	69	17	87
2014	CH-04	42	29	11	10	6	2	0	73	17	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	38	32	13	7	6	3	1	73	13	276
2011	CH-02	35	35	14	7	2	5	3	75	10	110
2011	CH-03	42	31	11	8	8	1	0	74	15	93
2011	CH-04	43	32	8	3	8	5	0	80	11	37
2011	CH-05	34	28	28	0	7	3	0	64	7	29
2008	CH	31	33	14	12	9	2	0	65	21	257
2008	CH-02	30	30	20	12	6	2	0	61	19	97
2008	CH-03	34	34	12	7	10	2	1	69	18	98
2008	CH-04	33	33	0	29	4	0	0	67	33	24
2008	CH-05	19	44	11	7	19	0	0	63	26	27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	43	33	14	6	3	0	0	76	9	222
2019	CH-02	36	39	15	5	3	1	1	77	8	80
2019	CH-03	39	33	17	7	4	0	0	72	11	75
2019	CH-04	46	27	16	8	3	0	0	73	11	37
2018	CH	40	29	16	9	5	1	1	70	14	193
2018	CH-02	29	37	19	8	5	2	0	67	13	62
2018	CH-03	40	25	16	10	6	0	1	67	17	67
2018	CH-04	50	20	13	15	3	0	0	70	18	40
2018	CH-05	57	29	10	0	5	0	0	86	5	21
2017	CH	41	33	11	9	5	1	0	75	14	209
2017	CH-02	39	39	12	9	1	0	0	78	10	69
2017	CH-03	38	36	6	9	8	1	1	76	18	74
2017	CH-04	54	23	12	6	0	6	0	82	6	34
2017	CH-05	35	22	22	12	9	0	0	57	21	22
2014	CH	32	40	11	7	7	2	1	74	15	261
2014	CH-02	25	43	12	7	11	3	0	70	18	102
2014	CH-03	35	37	13	7	4	2	1	75	12	87
2014	CH-04	39	36	4	6	10	2	2	79	17	44
2014	CH-05	44	40	12	4	0	0	0	84	4	23
2011	CH	33	35	13	13	5	1	0	69	18	276
2011	CH-02	27	42	11	11	6	3	0	71	18	110
2011	CH-03	42	27	11	16	4	0	0	69	20	93
2011	CH-04	27	49	5	14	5	0	0	76	19	37
2011	CH-05	34	17	38	7	3	0	0	52	10	29
2008	CH	29	35	13	12	8	2	0	66	21	257
2008	CH-02	31	37	10	14	5	2	0	69	20	97
2008	CH-03	30	31	17	10	9	2	1	62	20	98
2008	CH-04	21	54	4	13	8	0	0	75	21	24
2008	CH-05	22	37	19	11	11	0	0	59	22	27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	80	11	4	1	1	0	3	94	2	220
2019	CH-02	78	14	3	0	3	1	1	95	3	78
2019	CH-03	73	12	4	3	0	0	8	93	3	75
2019	CH-04	84	5	8	3	0	0	0	89	3	37
2017	CH	77	18	3	0	1	0	1	96	1	209
2017	CH-02	77	19	3	0	1	0	0	96	1	69
2017	CH-03	83	15	0	0	0	1	1	100	0	74
2017	CH-04	77	14	6	0	0	0	3	94	0	34
2017	CH-05	74	22	4	0	0	0	0	96	0	22
2014	CH	82	10	3	0	2	1	2	94	3	261
2014	CH-02	77	15	3	0	4	0	2	93	4	102
2014	CH-03	86	7	2	0	1	1	2	97	1	87
2014	CH-04	77	8	6	2	2	0	4	89	4	44
2014	CH-05	92	4	4	0	0	0	0	96	0	23
2011	CH	80	10	4	1	2	0	2	93	3	276
2011	CH-02	81	10	4	1	2	0	3	93	3	110
2011	CH-03	77	13	4	0	2	1	2	93	2	93
2011	CH-04	89	5	3	0	3	0	0	95	3	37
2011	CH-05	76	10	10	3	0	0	0	86	3	29
2008	CH	78	8	4	3	2	1	5	91	5	258
2008	CH-02	81	5	2	3	1	1	6	93	4	97
2008	CH-03	72	9	7	4	2	1	5	86	6	99
2008	CH-04	83	13	0	0	4	0	0	96	4	24
2008	CH-05	78	11	4	4	4	0	0	89	7	27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	62	22	6	3	2	2	3	88	6	221
2019	CH-02	67	14	6	1	4	3	5	88	5	79
2019	CH-03	56	29	7	3	3	1	1	88	5	75
2019	CH-04	62	24	5	8	0	0	0	86	8	37
2017	CH	62	22	5	4	5	1	1	86	9	208
2017	CH-02	68	20	4	1	4	0	1	90	6	69
2017	CH-03	59	20	4	7	8	0	3	81	15	74
2017	CH-04	62	29	3	6	0	0	0	91	6	34
2017	CH-05	54	32	14	0	0	0	0	86	0	21
2014	CH	53	22	5	7	7	3	3	79	15	261
2014	CH-02	53	22	7	5	5	5	3	82	11	102
2014	CH-03	54	19	4	6	11	2	2	77	19	87
2014	CH-04	48	21	4	14	6	0	6	74	22	44
2014	CH-05	60	24	0	4	0	8	4	95	5	23
2011	CH	55	26	7	4	5	2	1	84	9	276
2011	CH-02	55	29	5	4	4	3	1	87	8	110
2011	CH-03	55	22	8	5	8	3	0	79	13	93
2011	CH-04	59	30	5	0	5	0	0	89	5	37
2011	CH-05	52	31	7	3	3	0	3	86	7	29

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	53	27	12	2	4	2	0	82	6	220
2019	CH-02	48	28	13	4	4	4	0	79	8	79
2019	CH-03	51	25	13	1	7	3	0	78	8	75
2019	CH-04	59	30	8	3	0	0	0	89	3	37
2018	CH	44	34	11	6	4	1	1	79	10	194
2018	CH-02	38	35	16	6	3	2	0	74	10	63
2018	CH-03	37	39	10	7	4	1	0	77	12	67
2018	CH-04	58	28	8	3	5	0	0	85	8	40
2018	CH-05	48	29	10	5	5	0	5	80	10	21
2017	CH	54	24	11	4	5	2	0	80	9	208
2017	CH-02	45	36	12	3	3	1	0	82	6	69
2017	CH-03	58	16	13	3	8	3	0	75	11	74
2017	CH-04	68	23	3	0	3	3	0	94	3	34
2017	CH-05	46	22	18	14	0	0	0	68	14	21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	48	32	7	9	4	0	81	12	222
2019	CH-02	50	30	8	8	4	1	81	11	80
2019	CH-03	41	32	9	12	5	0	73	17	75
2019	CH-04	51	30	8	8	3	0	81	11	37
2018	CH	39	34	13	9	6	0	72	15	194
2018	CH-02	35	40	13	8	5	0	75	13	63
2018	CH-03	37	30	15	10	7	0	67	18	67
2018	CH-04	40	30	15	8	8	0	70	15	40
2018	CH-05	48	33	5	10	5	0	81	14	21
2017	CH	47	32	8	7	5	0	79	13	208
2017	CH-02	49	36	9	1	4	0	86	6	69
2017	CH-03	48	24	12	11	7	0	71	17	74
2017	CH-04	48	43	0	3	3	3	94	6	34
2017	CH-05	32	40	9	14	5	0	72	18	21
2014	CH	40	34	12	8	4	1	75	13	261
2014	CH-02	34	42	9	9	7	0	76	16	102
2014	CH-03	43	28	17	7	2	3	73	10	87
2014	CH-04	46	25	11	10	6	2	73	17	44
2014	CH-05	48	40	4	8	0	0	88	8	23

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	31	38	16	6	0	3	6	76	7	32
2019	CH-05	36	45	14	5	0	0	0	82	5	22

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	36	14	9	4	13	0	70	14	222
2019	CH-02	30	28	16	6	5	15	0	68	13	80
2019	CH-03	21	40	8	13	4	13	0	71	20	75
2019	CH-04	11	43	24	8	3	11	0	61	12	37
2018	CH	27	32	20	7	3	11	1	66	11	197
2018	CH-02	20	42	14	5	3	15	2	74	9	65
2018	CH-03	28	27	21	10	4	9	0	61	16	67
2018	CH-04	30	23	28	5	3	13	0	60	9	40
2018	CH-05	36	36	23	5	0	0	0	73	5	22
2017	CH	24	37	15	8	5	11	0	68	15	209
2017	CH-02	30	35	17	6	1	10	0	73	8	69
2017	CH-03	20	39	13	9	5	14	0	68	17	74
2017	CH-04	23	42	14	6	3	12	0	74	10	34
2017	CH-05	26	22	18	21	9	4	0	51	31	22
2014	CH	26	32	19	7	4	12	1	65	13	261
2014	CH-02	22	33	20	6	6	13	0	63	13	102
2014	CH-03	23	30	19	8	4	13	2	63	15	87
2014	CH-04	33	27	14	10	4	11	0	68	16	44
2014	CH-05	40	36	16	4	0	4	0	79	4	23
2011	CH	25	31	16	9	7	11	0	64	18	274
2011	CH-02	15	37	19	8	5	15	0	62	16	110
2011	CH-03	34	25	16	9	4	10	1	67	15	91
2011	CH-04	32	38	5	5	16	3	0	72	22	37
2011	CH-05	28	17	21	17	14	3	0	46	32	29

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	23	38	19	12	3	5	0	64	16	222
2019	CH-02	21	39	21	11	3	5	0	63	14	80
2019	CH-03	24	31	19	17	4	5	0	58	23	75
2019	CH-04	16	49	16	14	3	3	0	67	17	37
2018	CH	22	35	24	10	6	4	1	59	16	197
2018	CH-02	15	40	25	8	5	6	2	60	13	65
2018	CH-03	25	30	22	9	10	3	0	57	20	67
2018	CH-04	20	40	25	10	3	3	0	62	13	40
2018	CH-05	36	23	23	18	0	0	0	59	18	22
2017	CH	19	38	16	16	6	5	0	60	23	209
2017	CH-02	32	32	16	13	3	4	0	67	17	69
2017	CH-03	15	42	13	18	7	5	0	60	26	74
2017	CH-04	9	45	26	14	3	3	0	55	18	34
2017	CH-05	13	35	13	25	13	0	0	48	38	22
2014	CH	21	32	23	13	6	5	0	56	20	261
2014	CH-02	20	31	21	14	7	7	0	55	22	102
2014	CH-03	15	40	17	16	4	6	1	60	22	87
2014	CH-04	27	21	27	13	8	4	0	50	22	44
2014	CH-05	28	28	35	4	4	0	0	57	8	23
2011	CH	19	36	20	13	9	2	0	57	23	275
2011	CH-02	15	40	26	9	8	2	0	56	18	110
2011	CH-03	24	36	20	10	9	2	0	61	19	92
2011	CH-04	14	38	11	22	14	3	0	53	36	37
2011	CH-05	28	17	14	24	14	3	0	46	39	29
2008	CH	19	35	21	14	6	5	0	57	21	257
2008	CH-02	23	33	24	11	2	5	1	60	14	96
2008	CH-03	14	40	16	15	8	6	0	58	25	99
2008	CH-04	21	13	29	13	17	8	0	36	32	24
2008	CH-05	15	48	19	11	4	4	0	65	15	27

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	15	34	25	13	4	9	0	54	19	220
2019	CH-02	14	35	27	10	4	10	0	55	15	79
2019	CH-03	15	30	22	19	4	11	0	50	26	74
2019	CH-04	5	35	30	19	5	5	0	43	26	37
2018	CH	14	28	27	16	5	9	1	47	23	195
2018	CH-02	12	26	31	14	3	12	2	45	20	65
2018	CH-03	17	26	23	18	8	9	0	47	28	66
2018	CH-04	8	28	33	13	8	10	0	40	23	39
2018	CH-05	18	45	14	23	0	0	0	64	23	22
2017	CH	15	31	21	15	9	9	0	51	27	209
2017	CH-02	25	26	23	16	4	6	0	54	21	69
2017	CH-03	12	30	20	13	12	13	0	49	28	74
2017	CH-04	12	34	32	12	3	9	0	49	16	34
2017	CH-05	0	48	4	26	16	4	0	51	45	22
2014	CH	15	25	26	14	9	10	0	45	25	261
2014	CH-02	19	22	20	15	10	13	0	48	28	102
2014	CH-03	9	31	26	15	9	10	1	44	27	87
2014	CH-04	21	19	23	17	11	11	0	44	31	44
2014	CH-05	20	28	43	4	4	0	0	48	8	23
2011	CH	11	35	19	18	7	9	0	51	28	276
2011	CH-02	9	34	26	15	5	11	0	48	22	110
2011	CH-03	16	38	14	20	5	6	0	57	28	93
2011	CH-04	3	41	14	19	14	11	0	48	36	37
2011	CH-05	10	24	21	24	14	7	0	37	41	29
2008	CH	13	28	26	15	7	11	0	46	24	257
2008	CH-02	14	28	28	14	2	13	0	49	19	97
2008	CH-03	13	29	27	12	10	9	0	46	25	98
2008	CH-04	17	17	25	21	13	8	0	36	36	24
2008	CH-05	7	30	22	26	4	11	0	42	33	27

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	16	30	27	17	8	1	0	47	25	221
2019	CH-02	18	38	24	15	4	1	0	56	19	79
2019	CH-03	16	23	28	19	12	3	0	40	32	75
2019	CH-04	8	27	30	24	11	0	0	35	35	37
2018	CH	15	31	23	18	9	4	1	48	28	197
2018	CH-02	11	40	18	18	6	5	2	54	26	65
2018	CH-03	16	24	27	21	10	1	0	41	32	67
2018	CH-04	15	30	23	13	13	8	0	49	27	40
2018	CH-05	23	32	18	23	5	0	0	55	27	22
2017	CH	12	39	20	17	7	6	0	54	25	207
2017	CH-02	19	39	18	16	6	3	0	60	22	69
2017	CH-03	11	38	22	16	4	9	0	54	22	73
2017	CH-04	6	46	21	18	6	3	0	54	25	33
2017	CH-05	4	40	18	26	12	0	0	44	38	22
2014	CH	15	32	22	17	10	4	0	49	28	261
2014	CH-02	17	30	20	17	11	5	0	50	29	102
2014	CH-03	11	39	20	14	9	5	1	53	25	87
2014	CH-04	16	23	27	15	15	4	0	41	31	44
2014	CH-05	20	32	28	20	0	0	0	52	20	23
2011	CH	13	35	23	16	11	4	0	49	28	275
2011	CH-02	13	39	22	14	10	3	0	53	24	110
2011	CH-03	14	33	25	16	8	4	0	49	25	92
2011	CH-04	8	27	19	19	22	5	0	37	43	37
2011	CH-05	14	31	21	17	14	3	0	46	32	29
2008	CH	13	37	19	21	7	3	1	52	29	257
2008	CH-02	15	36	25	17	2	4	1	54	20	96
2008	CH-03	12	43	15	18	9	1	1	57	28	99
2008	CH-04	13	17	13	46	13	0	0	29	58	24
2008	CH-05	15	33	15	26	7	4	0	50	35	27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	53	21	10	4	2	8	1	82	6	222
2019	CH-02	55	19	6	3	6	9	3	83	10	80
2019	CH-03	61	19	9	4	0	5	1	86	4	75
2019	CH-04	32	30	22	3	0	14	0	72	3	37

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	20	45	23	7	2	3	0	68	9	222
2019	CH-02	23	45	20	6	1	5	0	71	8	80
2019	CH-03	12	53	20	9	3	1	1	67	12	75
2019	CH-04	16	43	27	5	3	5	0	63	9	37
2018	CH	21	45	23	8	2	1	1	67	10	197
2018	CH-02	20	51	18	6	2	2	2	73	8	65
2018	CH-03	16	45	25	10	3	0	0	61	13	67
2018	CH-04	20	43	30	8	0	0	0	63	8	40
2018	CH-05	41	32	18	9	0	0	0	73	9	22
2017	CH	26	45	18	9	3	0	0	71	12	207
2017	CH-02	29	43	19	4	3	1	0	73	7	68
2017	CH-03	25	42	19	8	5	0	0	67	13	74
2017	CH-04	18	46	21	15	0	0	0	64	15	33
2017	CH-05	22	47	13	18	0	0	0	69	18	22
2014	CH	23	41	19	10	4	4	0	67	14	261
2014	CH-02	24	42	21	6	5	2	0	67	11	102
2014	CH-03	21	46	12	12	2	7	0	72	15	87
2014	CH-04	23	33	17	21	4	2	0	58	26	44
2014	CH-05	32	20	43	0	4	0	0	52	4	23
2011	CH	23	46	19	8	3	1	0	70	11	275
2011	CH-02	20	50	18	7	1	3	1	73	8	110
2011	CH-03	25	46	18	8	3	0	0	71	11	92
2011	CH-04	16	51	11	14	8	0	0	68	22	37
2011	CH-05	34	28	28	3	7	0	0	62	10	29

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	12	36	28	14	4	5	0	51	20	221
2019	CH-02	16	35	28	13	3	5	0	55	16	79
2019	CH-03	9	36	29	12	7	5	1	49	20	75
2019	CH-04	3	35	30	22	5	5	0	40	29	37

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	28	37	17	9	5	2	3	68	14	221
2019	CH-02	24	35	20	10	5	1	4	63	16	79
2019	CH-03	21	41	19	11	4	1	3	65	15	75
2019	CH-04	32	30	14	8	5	8	3	70	15	37
2018	CH	25	44	17	6	5	2	2	72	11	197
2018	CH-02	14	49	17	6	8	3	3	67	15	65
2018	CH-03	28	40	16	7	4	1	1	71	12	67
2018	CH-04	23	53	18	3	3	3	0	77	5	40
2018	CH-05	55	23	14	9	0	0	0	77	9	22
2017	CH	32	38	14	7	5	2	1	72	13	208
2017	CH-02	25	47	10	7	7	0	3	74	15	68
2017	CH-03	25	37	18	8	7	5	0	66	15	74
2017	CH-04	34	43	12	9	0	3	0	79	9	34
2017	CH-05	52	22	22	4	0	0	0	74	4	22
2014	CH	28	39	15	8	4	5	1	72	12	261
2014	CH-02	31	42	14	7	3	4	0	76	10	102
2014	CH-03	21	34	21	10	3	8	2	62	14	87
2014	CH-04	31	36	12	11	6	4	0	70	18	44
2014	CH-05	44	48	4	0	4	0	0	92	4	23
2011	CH	23	40	12	11	6	8	1	69	18	275
2011	CH-02	18	43	13	11	4	10	2	69	16	110
2011	CH-03	26	35	15	8	6	8	2	68	15	93
2011	CH-04	14	46	3	19	14	5	0	63	34	37
2011	CH-05	39	29	14	11	4	4	0	70	15	28
2008	CH	20	41	14	11	5	8	1	67	18	257
2008	CH-02	18	47	13	5	4	10	2	74	11	97
2008	CH-03	21	34	14	17	4	8	1	61	24	98
2008	CH-04	13	50	13	13	8	4	0	65	22	24
2008	CH-05	30	41	22	4	4	0	0	70	7	27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	40	20	7	3	2	1	69	11	221
2019	CH-02	25	39	23	8	4	3	0	65	12	80
2019	CH-03	17	48	19	8	4	1	3	68	13	75
2019	CH-04	33	28	22	8	3	6	0	65	12	36
2018	CH	28	41	22	3	5	2	1	70	7	196
2018	CH-02	23	45	20	3	5	3	2	71	8	65
2018	CH-03	25	40	21	4	7	1	0	67	12	67
2018	CH-04	33	35	30	0	3	0	0	68	3	40
2018	CH-05	38	43	19	0	0	0	0	81	0	21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	17	25	20	10	12	13	4	50	26	220
2019	CH-02	16	25	18	14	13	13	3	49	31	80
2019	CH-03	10	29	25	10	14	12	1	44	27	73
2019	CH-04	14	19	19	8	14	22	5	44	30	37
2018	CH	15	26	24	13	11	9	3	46	27	197
2018	CH-02	14	34	17	15	11	6	3	53	29	65
2018	CH-03	13	24	24	13	15	7	3	42	32	67
2018	CH-04	10	25	28	8	10	18	3	44	22	40
2018	CH-05	27	18	32	18	0	5	0	48	19	22
2017	CH	16	26	14	16	13	12	2	50	33	208
2017	CH-02	22	26	13	16	9	13	1	56	29	69
2017	CH-03	13	28	14	14	16	11	3	48	35	73
2017	CH-04	14	26	17	17	9	17	0	48	31	34
2017	CH-05	13	26	18	13	16	4	9	46	34	22
2014	CH	14	22	21	17	13	11	1	42	34	261
2014	CH-02	16	21	19	17	15	12	1	42	36	102
2014	CH-03	12	26	18	15	13	14	2	45	33	87
2014	CH-04	16	17	16	21	17	11	2	38	43	44
2014	CH-05	16	24	35	16	4	4	0	42	21	23
2011	CH	11	19	17	17	14	19	3	38	40	274
2011	CH-02	9	19	17	21	10	22	2	37	40	110
2011	CH-03	14	23	20	11	16	10	5	44	32	91
2011	CH-04	5	16	11	11	24	32	0	32	52	37
2011	CH-05	17	10	17	28	10	14	3	33	46	29

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	13	31	26	17	12	2	0	44	29	222
2019	CH-02	16	26	28	16	10	4	0	44	27	80
2019	CH-03	5	33	21	20	19	1	0	39	39	75
2019	CH-04	11	32	27	19	11	0	0	43	30	37
2018	CH	17	26	27	17	10	2	1	44	28	197
2018	CH-02	17	22	32	14	11	3	2	40	26	65
2018	CH-03	13	27	24	22	13	0	0	40	36	67
2018	CH-04	18	23	28	20	10	3	0	41	31	40
2018	CH-05	27	41	23	9	0	0	0	68	9	22
2017	CH	17	30	22	20	11	0	0	47	31	209
2017	CH-02	20	31	25	19	6	0	0	51	25	69
2017	CH-03	16	25	27	17	15	0	0	41	32	74
2017	CH-04	11	46	14	20	9	0	0	57	29	34
2017	CH-05	18	26	18	34	4	0	0	44	38	22
2014	CH	11	25	21	23	17	3	0	37	41	261
2014	CH-02	11	29	20	19	17	4	0	41	37	102
2014	CH-03	8	23	23	26	18	3	0	32	45	87
2014	CH-04	18	21	17	23	19	2	0	40	42	44
2014	CH-05	16	24	23	24	12	0	0	40	36	23
2011	CH	18	35	18	16	11	1	0	54	27	276
2011	CH-02	18	34	18	16	10	4	0	54	27	110
2011	CH-03	17	35	16	14	17	0	0	53	31	93
2011	CH-04	19	35	24	11	8	0	3	56	19	37
2011	CH-05	21	34	17	24	3	0	0	55	28	29
2008	CH	15	43	20	12	7	3	0	60	20	256
2008	CH-02	13	41	24	11	7	3	1	55	20	96
2008	CH-03	16	44	16	12	8	3	0	62	21	98
2008	CH-04	13	33	29	17	8	0	0	46	25	24
2008	CH-05	22	56	7	7	4	4	0	81	12	27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	12	26	15	17	25	5	0	40	44	222
2019	CH-02	10	24	16	21	23	6	0	36	47	80
2019	CH-03	8	27	11	17	33	3	1	36	53	75
2019	CH-04	11	32	14	16	22	5	0	46	40	37
2018	CH	14	25	20	20	18	2	1	41	39	197
2018	CH-02	9	25	20	28	14	3	2	35	44	65
2018	CH-03	12	22	19	24	21	1	0	35	45	67
2018	CH-04	13	35	13	15	23	3	0	49	38	40
2018	CH-05	36	18	32	0	14	0	0	55	14	22
2017	CH	13	24	17	22	21	2	1	38	44	209
2017	CH-02	12	25	20	25	14	3	1	38	41	69
2017	CH-03	9	27	18	23	19	3	1	37	44	74
2017	CH-04	14	26	17	12	29	3	0	41	42	34
2017	CH-05	22	18	13	26	21	0	0	40	47	22
2014	CH	13	21	15	23	27	1	0	34	51	261
2014	CH-02	13	18	9	31	28	1	0	31	60	102
2014	CH-03	8	23	17	19	31	2	0	32	51	87
2014	CH-04	16	19	17	19	27	0	2	36	47	44
2014	CH-05	28	28	12	24	8	0	0	56	32	23
2011	CH	12	27	15	18	23	3	1	41	43	276
2011	CH-02	8	24	16	25	21	6	0	34	49	110
2011	CH-03	14	30	16	14	26	0	0	44	40	93
2011	CH-04	16	27	8	16	30	0	3	44	47	37
2011	CH-05	17	28	10	14	21	3	7	50	38	29
2008	CH	16	32	15	17	17	3	2	49	35	257
2008	CH-02	15	31	19	18	13	3	1	48	32	97
2008	CH-03	19	32	13	15	18	2	0	52	34	98
2008	CH-04	8	38	0	25	25	4	0	48	52	24
2008	CH-05	11	33	22	15	11	4	4	48	28	27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	54	24	13	4	2	0	3	81	6	222
2019	CH-02	60	25	8	4	1	1	1	87	5	80
2019	CH-03	53	25	12	3	1	0	5	83	4	75
2019	CH-04	46	22	22	5	5	0	0	68	11	37

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	51	12	13	7	5	3	9	71	14	222
2019	CH-02	51	15	15	3	8	3	6	73	11	80
2019	CH-03	52	8	9	9	5	3	13	71	17	75
2019	CH-04	46	19	16	14	3	0	3	67	17	37

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	32	27	21	10	5	2	2	62	16	222
2019	CH-02	31	26	24	9	6	1	3	60	16	80
2019	CH-03	21	33	21	15	4	3	3	58	20	75
2019	CH-04	41	19	24	8	8	0	0	59	16	37

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	25	22	10	11	3	3	54	22	222
2019	CH-02	28	24	26	8	11	1	3	53	19	80
2019	CH-03	19	23	24	15	16	1	3	43	32	75
2019	CH-04	32	24	22	11	8	3	0	58	19	37

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	20	20	10	14	4	6	51	27	221
2019	CH-02	19	20	25	15	16	3	3	41	33	80
2019	CH-03	20	26	18	8	18	4	7	52	29	74
2019	CH-04	41	16	16	3	14	5	5	64	18	37

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	69	18	5	1	2	2	3	91	4	221
2019	CH-02	63	23	6	3	3	1	3	88	5	80
2019	CH-03	64	17	5	1	3	4	5	90	4	75
2019	CH-04	78	14	6	0	3	0	0	92	3	36

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	69	14	3	3	3	5	3	90	6	221
2019	CH-02	76	11	3	1	4	4	1	92	5	80
2019	CH-03	59	17	3	7	1	8	5	88	9	75
2019	CH-04	70	11	5	3	3	5	3	88	6	37

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	76	8	3	0	1	1	11	95	2	222
2019	CH-02	80	6	3	0	1	1	9	96	1	80
2019	CH-03	67	15	1	0	0	3	15	98	0	75
2019	CH-04	78	3	8	3	3	0	5	86	6	37

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	43	22	9	5	7	61	15	222
2019	CH-02	15	45	21	8	5	6	64	13	80
2019	CH-03	8	40	20	13	7	12	55	23	75
2019	CH-04	8	41	35	8	3	5	51	11	37
2018	CH	16	35	26	10	7	6	55	18	197
2018	CH-02	11	32	35	6	6	9	47	14	65
2018	CH-03	15	33	24	12	12	4	50	25	67
2018	CH-04	15	40	20	13	5	8	59	19	40
2018	CH-05	36	36	18	9	0	0	73	9	22
2017	CH	15	42	22	11	5	4	60	17	209
2017	CH-02	14	57	19	1	4	4	74	6	69
2017	CH-03	12	34	30	12	7	5	49	20	74
2017	CH-04	14	40	23	20	0	3	55	21	34
2017	CH-05	22	35	13	25	4	0	57	30	22

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	34	41	15	5	4	2	0	76	9	222
2019	CH-02	40	33	21	4	3	0	0	73	6	80
2019	CH-03	28	43	11	8	7	4	0	74	15	75
2019	CH-04	30	51	11	3	3	3	0	83	6	37
2018	CH	38	41	13	4	3	1	1	80	7	194
2018	CH-02	43	35	13	6	3	0	0	78	10	63
2018	CH-03	31	45	13	4	3	1	1	78	8	67
2018	CH-04	33	46	13	3	3	3	0	82	5	39
2018	CH-05	50	32	18	0	0	0	0	82	0	22
2017	CH	36	47	11	2	3	1	0	84	5	209
2017	CH-02	41	39	12	3	3	3	0	82	6	69
2017	CH-03	28	53	13	1	3	1	1	83	4	74
2017	CH-04	40	46	6	6	3	0	0	86	9	34
2017	CH-05	35	47	13	0	4	0	0	82	4	22
2014	CH	41	41	10	3	4	1	0	82	7	261
2014	CH-02	44	42	9	3	2	1	0	86	5	102
2014	CH-03	40	38	11	2	8	1	0	80	10	87
2014	CH-04	35	36	14	6	4	4	0	74	11	44
2014	CH-05	40	48	8	4	0	0	0	88	4	23
2011	CH	33	42	11	5	5	3	0	78	10	276
2011	CH-02	34	44	12	4	4	4	0	80	8	110
2011	CH-03	37	38	12	5	6	1	1	76	12	93
2011	CH-04	24	43	14	8	5	5	0	71	14	37
2011	CH-05	34	48	3	10	3	0	0	83	14	29

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	39	36	12	5	4	4	0	79	8	222
2019	CH-02	41	36	10	4	4	4	1	82	8	80
2019	CH-03	33	39	13	5	5	4	0	75	11	75
2019	CH-04	38	35	14	5	3	5	0	77	9	37
2018	CH	36	36	16	5	3	4	1	76	8	194
2018	CH-02	35	42	15	3	3	2	0	78	6	65
2018	CH-03	28	40	13	7	4	4	1	73	13	67
2018	CH-04	42	26	16	5	0	8	3	76	6	38
2018	CH-05	55	18	27	0	0	0	0	73	0	22
2017	CH	41	39	11	2	3	4	0	83	6	209
2017	CH-02	39	41	13	1	4	1	0	81	6	69
2017	CH-03	31	47	13	0	3	5	1	83	3	74
2017	CH-04	54	26	6	6	3	6	0	85	9	34
2017	CH-05	44	35	9	8	4	0	0	79	12	22
2014	CH	42	41	9	2	3	3	0	85	6	261
2014	CH-02	43	44	9	1	2	1	1	88	3	102
2014	CH-03	38	41	8	5	4	4	0	82	10	87
2014	CH-04	46	29	14	2	4	4	0	78	7	44
2014	CH-05	52	39	4	0	0	4	0	96	0	23

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	44	40	9	4	2	1	84	6	222
2019	CH-02	49	39	9	1	3	0	88	4	80
2019	CH-03	37	37	12	7	4	3	77	11	75
2019	CH-04	38	49	8	5	0	0	86	5	37
2018	CH	44	37	12	4	3	1	81	6	194
2018	CH-02	43	43	12	0	2	0	86	2	65
2018	CH-03	35	35	15	8	5	2	72	13	65
2018	CH-04	54	31	10	3	3	0	85	5	39
2018	CH-05	59	27	9	5	0	0	86	5	22
2017	CH	49	36	7	4	3	0	86	7	207
2017	CH-02	52	40	6	0	3	0	91	3	68
2017	CH-03	43	41	7	5	4	0	84	9	73
2017	CH-04	62	26	9	3	0	0	88	3	34
2017	CH-05	40	35	13	12	0	0	75	12	22
2014	CH	46	39	8	4	3	1	86	7	261
2014	CH-02	46	42	9	3	1	0	87	4	102
2014	CH-03	47	41	3	2	6	1	88	9	87
2014	CH-04	46	27	14	8	2	2	74	11	44
2014	CH-05	48	39	8	4	0	0	88	4	23
2011	CH	40	38	11	6	4	1	79	10	276
2011	CH-02	37	43	9	5	5	1	81	10	110
2011	CH-03	43	40	9	3	4	1	84	8	93
2011	CH-04	49	19	11	14	8	0	68	22	37
2011	CH-05	34	31	28	7	0	0	66	7	29
2008	CH	33	45	12	6	3	1	79	9	256
2008	CH-02	34	48	9	5	2	1	83	7	96
2008	CH-03	35	42	13	7	3	0	77	10	98
2008	CH-04	25	50	13	8	4	0	75	13	24
2008	CH-05	37	44	11	4	0	4	85	4	27

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	38	36	15	8	3	0	74	10	222
2019	CH-02	44	36	10	8	3	0	80	10	80
2019	CH-03	32	40	19	5	4	0	72	9	75
2019	CH-04	35	32	19	14	0	0	68	14	37
2018	CH	36	32	21	6	4	1	69	10	192
2018	CH-02	34	42	16	5	3	0	77	8	64
2018	CH-03	28	29	29	5	8	2	58	13	65
2018	CH-04	39	29	24	5	3	0	68	8	38
2018	CH-05	59	14	14	14	0	0	73	14	22
2017	CH	40	37	13	5	4	0	78	9	209
2017	CH-02	46	39	12	1	1	0	86	3	69
2017	CH-03	38	34	13	7	7	1	73	13	74
2017	CH-04	37	45	12	3	3	0	83	6	34
2017	CH-05	40	34	22	4	0	0	74	4	22
2014	CH	29	41	17	8	5	0	70	13	261
2014	CH-02	29	50	14	3	4	0	80	7	102
2014	CH-03	27	35	22	8	6	1	62	15	87
2014	CH-04	29	36	17	10	8	0	65	19	44
2014	CH-05	40	28	16	16	0	0	68	16	23
2011	CH	31	43	17	5	4	1	74	8	275
2011	CH-02	36	42	13	6	3	0	78	9	110
2011	CH-03	29	45	18	1	5	1	75	7	93
2011	CH-04	22	42	25	8	3	0	64	11	36
2011	CH-05	38	31	21	7	3	0	69	10	29

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	36	36	15	10	2	0	73	12	220
2019	CH-02	41	33	15	8	3	1	75	10	80
2019	CH-03	25	44	16	12	3	0	69	15	75
2019	CH-04	40	34	11	14	0	0	74	14	35
2018	CH	33	39	16	8	3	1	73	11	196
2018	CH-02	29	51	14	3	3	0	80	6	65
2018	CH-03	25	34	22	12	4	1	61	17	67
2018	CH-04	38	38	13	8	3	0	77	10	39
2018	CH-05	59	18	14	9	0	0	77	9	22
2017	CH	38	39	14	6	3	0	77	8	209
2017	CH-02	43	41	13	1	1	0	84	3	69
2017	CH-03	32	44	13	8	4	0	75	12	74
2017	CH-04	40	34	23	3	0	0	74	3	34
2017	CH-05	35	43	13	9	0	0	78	9	22
2014	CH	27	43	16	9	4	0	71	13	261
2014	CH-02	25	53	11	8	3	0	79	11	102
2014	CH-03	25	40	19	8	6	1	66	15	87
2014	CH-04	33	32	17	12	6	0	65	19	44
2014	CH-05	40	31	20	8	0	0	72	8	23
2011	CH	27	45	17	7	4	0	72	11	275
2011	CH-02	28	50	12	7	3	0	78	10	109
2011	CH-03	28	43	22	2	5	0	71	8	93
2011	CH-04	22	41	19	19	0	0	62	19	37
2011	CH-05	34	24	28	7	7	0	59	14	29
2008	CH	30	44	15	6	5	0	73	11	257
2008	CH-02	34	44	13	5	2	1	79	7	97
2008	CH-03	26	42	17	9	6	0	67	15	98
2008	CH-04	25	46	21	0	8	0	71	8	24
2008	CH-05	37	44	4	7	7	0	81	15	27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	27	22	11	6	5	0	59	18	222
2019	CH-02	34	21	23	13	8	3	0	56	21	80
2019	CH-03	27	27	23	13	7	4	0	56	21	75
2019	CH-04	27	35	19	11	3	5	0	66	14	37
2018	CH	27	23	27	9	7	6	1	54	17	196
2018	CH-02	28	18	35	5	8	5	2	49	13	65
2018	CH-03	19	28	25	12	9	6	0	51	22	67
2018	CH-04	33	21	23	10	5	5	3	58	17	39
2018	CH-05	36	23	14	14	0	14	0	68	16	22
2017	CH	29	30	20	11	5	4	0	61	18	209
2017	CH-02	27	33	25	7	3	4	0	64	11	69
2017	CH-03	25	31	20	12	9	3	0	58	21	74
2017	CH-04	32	31	23	9	0	6	0	67	9	34
2017	CH-05	35	21	13	31	0	0	0	56	31	22
2014	CH	27	24	25	12	7	4	0	54	20	261
2014	CH-02	24	28	26	10	8	4	0	54	18	102
2014	CH-03	26	20	25	13	9	7	0	49	23	87
2014	CH-04	31	21	25	14	6	2	0	53	21	44
2014	CH-05	44	32	8	12	4	0	0	76	16	23
2011	CH	26	26	21	14	7	5	0	55	23	276
2011	CH-02	26	24	25	13	7	5	0	53	21	110
2011	CH-03	26	30	17	16	8	3	0	58	24	93
2011	CH-04	27	32	19	14	5	3	0	61	19	37
2011	CH-05	31	10	24	14	10	7	3	46	27	29
2008	CH	25	33	21	9	9	4	0	60	18	255
2008	CH-02	27	38	20	10	3	2	0	66	14	97
2008	CH-03	22	33	20	9	11	5	0	58	22	97
2008	CH-04	21	25	25	4	17	8	0	50	23	24
2008	CH-05	38	19	23	8	12	0	0	58	19	26

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CH	17	46	37	223
2019	CH-02	20	45	35	80
2019	CH-03	13	41	45	75
2019	CH-04	18	47	34	38
2018	CH	17	47	35	196
2018	CH-02	17	47	36	64
2018	CH-03	18	37	45	67
2018	CH-04	15	58	28	40
2018	CH-05	23	55	23	22
2017	CH	18	53	30	209
2017	CH-02	16	57	27	69
2017	CH-03	20	54	26	74
2017	CH-04	9	57	34	34
2017	CH-05	31	43	26	22
2014	CH	15	44	41	261
2014	CH-02	13	45	43	102
2014	CH-03	18	39	42	87
2014	CH-04	17	42	41	44
2014	CH-05	0	64	36	23
2011	CH	24	41	36	276
2011	CH-02	23	45	32	110
2011	CH-03	29	34	37	93
2011	CH-04	3	51	46	37
2011	CH-05	41	28	31	29

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CH	8	49	16	8	8	11	37
2019	CH-02	0	31	25	13	19	13	16
2018	CH	12	29	44	6	0	9	34
2018	CH-02	9	36	45	0	0	9	11
2018	CH-03	0	25	58	8	0	8	12
2017	CH	8	58	21	5	3	5	38
2017	CH-02	0	64	18	9	0	9	11
2017	CH-03	7	60	27	0	7	0	15
2014	CH	10	29	37	12	9999	12	39
2014	CH-02	15	31	46	8	9999	0	13
2014	CH-03	0	41	35	18	9999	6	17
2011	CH	22	34	29	8	9999	8	65
2011	CH-02	16	40	36	4	9999	4	25
2011	CH-03	19	33	26	11	9999	11	27
2011	CH-05	33	25	25	8	9999	8	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	30	48	14	6	1	0	79	7	221
2019	CH-02	15	49	23	9	4	0	65	13	79
2019	CH-03	35	49	11	5	0	0	84	5	75
2019	CH-04	32	51	8	5	0	3	86	6	37

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	53	31	7	3	1	5	89	4	221
2019	CH-02	44	38	6	6	1	5	86	8	80
2019	CH-03	49	32	9	1	1	7	87	3	75
2019	CH-04	69	19	8	0	0	3	91	0	36

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	8	92	221
2019	CH-02	9	91	80
2019	CH-03	8	92	74
2018	CH	9	91	197
2018	CH-02	9	91	65
2018	CH-03	10	90	67

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	33	67	18
2018	CH	61	39	18

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	50	50	18
2018	CH	33	67	18

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	56	44	18
2018	CH	39	61	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	50	50	18
2018	CH	50	50	18

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	28	72	18
2018	CH	61	39	18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18
2018	CH	0	100	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	44	56	18
2018	CH	50	50	18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	33	67	18

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	33	67	18

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	18

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	50	50	18
2018	CH	33	67	18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	10	90	222
2019	CH-02	8	93	80
2019	CH-03	12	88	75
2019	CH-04	13	87	38

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	13	14	28	7	2	27	10	43	14	221
2019	CH-02	16	11	28	5	1	28	10	45	10	79
2019	CH-03	5	19	29	9	4	21	12	36	20	75
2019	CH-04	8	14	38	5	0	30	5	33	8	37
2018	CH	13	16	19	8	3	31	11	50	17	196
2018	CH-02	9	17	20	11	3	31	9	44	23	65
2018	CH-03	15	13	22	7	1	27	13	48	15	67
2018	CH-04	8	20	13	5	5	43	8	55	20	40
2018	CH-05	27	18	18	5	0	18	14	67	7	22
2017	CH	16	14	16	5	7	32	9	52	21	209
2017	CH-02	22	15	16	4	4	32	7	60	14	69
2017	CH-03	9	20	12	4	7	38	11	57	20	74
2017	CH-04	12	6	14	12	6	37	14	36	36	34
2017	CH-05	18	13	31	4	16	13	4	37	25	22
2014	CH	14	12	21	4	6	32	10	46	17	261
2014	CH-02	9	12	23	5	8	32	12	36	22	102
2014	CH-03	10	17	14	3	7	36	13	52	21	87
2014	CH-04	23	8	21	4	6	32	6	50	17	44
2014	CH-05	40	0	31	0	0	24	4	56	0	23

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	25	39	19	5	1	10	1	72	7	221
2019	CH-02	29	38	14	3	1	13	3	79	4	79
2019	CH-03	13	37	29	8	3	9	0	56	12	75
2019	CH-04	24	41	19	5	0	8	3	73	6	37
2018	CH	28	38	18	5	2	8	2	73	7	195
2018	CH-02	29	34	22	6	2	8	0	68	8	65
2018	CH-03	25	39	16	6	1	9	3	73	8	67
2018	CH-04	23	46	13	3	3	10	3	79	6	39
2018	CH-05	41	32	23	0	0	5	0	76	0	22
2017	CH	30	33	17	5	4	11	0	71	10	209
2017	CH-02	41	35	14	1	1	7	0	81	3	69
2017	CH-03	20	32	20	6	4	18	0	63	13	74
2017	CH-04	29	36	17	3	3	12	0	74	7	34
2017	CH-05	31	35	18	9	8	0	0	66	16	22
2014	CH	27	26	19	5	5	18	1	65	12	261
2014	CH-02	20	29	22	8	5	13	2	59	15	102
2014	CH-03	28	30	12	1	8	21	0	73	12	87
2014	CH-04	31	17	16	8	2	25	0	64	14	44
2014	CH-05	44	12	31	0	0	12	0	64	0	23
2011	CH	27	36	15	6	4	13	0	72	11	275
2011	CH-02	27	37	15	5	4	12	1	74	9	110
2011	CH-03	25	39	11	7	7	12	0	73	15	92
2011	CH-04	27	22	16	11	0	24	0	64	14	37
2011	CH-05	31	38	24	3	0	3	0	71	4	29

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	7	93	222
2019	CH-02	8	93	80
2019	CH-03	8	92	74
2018	CH	8	92	194
2018	CH-03	9	91	64

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	100	0	14
2018	CH	69	31	16

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14
2018	CH	50	50	16

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	36	64	14
2018	CH	38	63	16

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	0	100	14
2018	CH	0	100	16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	8	92	222
2019	CH-03	12	88	74

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	15	24	5	2	32	9	48	11	222
2019	CH-02	18	13	25	3	3	29	11	50	8	80
2019	CH-03	8	15	27	7	3	29	12	39	16	75
2019	CH-04	5	22	30	5	0	38	0	43	9	37
2018	CH	14	18	19	5	3	31	11	54	13	196
2018	CH-02	8	23	18	8	2	29	12	53	16	65
2018	CH-03	18	12	20	6	5	29	11	50	18	66
2018	CH-04	5	20	15	3	3	45	10	56	11	40
2018	CH-05	32	14	27	0	0	14	14	63	0	22
2017	CH	16	16	17	4	3	36	9	58	12	209
2017	CH-02	28	14	12	1	3	33	9	73	7	69
2017	CH-03	7	24	13	1	4	42	9	63	11	74
2017	CH-04	9	9	14	12	3	39	14	38	31	34
2017	CH-05	18	18	31	8	0	22	4	48	10	22
2014	CH	14	14	17	4	2	39	10	54	11	260
2014	CH-02	10	13	18	6	3	39	12	45	18	102
2014	CH-03	11	17	14	2	2	46	8	60	9	86
2014	CH-04	14	11	21	4	2	34	14	48	12	44
2014	CH-05	32	12	16	0	0	32	8	73	0	23

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	28	29	23	5	2	11	2	66	8	222
2019	CH-02	30	29	19	1	4	14	4	71	6	80
2019	CH-03	17	28	33	7	3	11	1	52	11	75
2019	CH-04	32	27	16	11	0	14	0	69	13	37
2018	CH	27	36	17	5	3	10	2	72	9	197
2018	CH-02	26	40	12	6	5	9	2	74	12	65
2018	CH-03	22	33	21	6	4	10	3	64	12	67
2018	CH-04	28	43	13	3	0	13	3	82	3	40
2018	CH-05	45	18	32	0	0	5	0	67	0	22
2017	CH	31	35	13	4	3	14	0	77	8	209
2017	CH-02	45	35	7	3	3	6	1	86	6	69
2017	CH-03	23	34	13	3	3	25	0	76	7	74
2017	CH-04	20	42	12	9	3	14	0	73	14	34
2017	CH-05	26	35	26	8	0	4	0	64	8	22
2014	CH	27	31	15	2	2	20	2	75	6	261
2014	CH-02	24	36	17	3	3	15	2	73	7	102
2014	CH-03	26	36	9	2	2	24	1	83	6	87
2014	CH-04	31	17	21	2	2	23	4	66	6	44
2014	CH-05	40	16	24	0	0	20	0	70	0	23
2011	CH	36	34	15	1	2	12	0	80	4	275
2011	CH-02	34	39	14	1	3	9	1	81	4	110
2011	CH-03	34	33	17	2	3	11	0	74	6	92
2011	CH-04	32	24	16	0	0	27	0	78	0	37
2011	CH-05	55	38	7	0	0	0	0	93	0	29

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	19	31	23	12	14	0	1	51	26	222
2019	CH-02	15	35	19	19	13	0	0	50	31	80
2019	CH-03	27	27	21	5	16	0	4	56	22	75
2019	CH-04	14	27	24	16	19	0	0	41	35	37
2018	CH	10	24	32	16	17	0	2	35	33	197
2018	CH-02	8	31	22	11	26	0	3	40	38	65
2018	CH-03	13	19	36	19	10	0	1	33	30	67
2018	CH-04	5	25	40	20	10	0	0	30	30	40
2018	CH-05	14	23	36	9	18	0	0	36	27	22
2017	CH	14	24	22	18	18	1	4	40	38	208
2017	CH-02	17	23	18	19	22	0	1	41	41	69
2017	CH-03	9	29	25	16	15	3	4	41	32	74
2017	CH-04	17	23	20	9	25	0	6	43	36	34
2017	CH-05	13	22	22	30	9	0	4	37	40	22

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	29	27	15	14	0	1	44	29	222
2019	CH-02	14	38	26	13	9	0	1	52	22	80
2019	CH-03	17	28	24	13	16	0	1	46	30	75
2019	CH-04	3	16	35	22	24	0	0	19	46	37
2018	CH	10	26	36	17	11	0	1	36	28	197
2018	CH-02	12	29	34	14	9	0	2	42	23	65
2018	CH-03	13	25	33	16	12	0	0	39	28	67
2018	CH-04	3	20	48	18	13	0	0	23	30	40
2018	CH-05	5	27	32	23	14	0	0	32	36	22
2017	CH	12	24	31	20	11	0	1	37	32	209
2017	CH-02	14	27	31	14	13	0	0	42	27	69
2017	CH-03	13	22	25	25	10	1	3	37	37	74
2017	CH-04	0	28	35	29	9	0	0	28	37	34
2017	CH-05	13	26	35	16	9	0	0	40	25	22

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	20	33	22	13	9	0	2	55	22	220
2019	CH-02	28	32	20	11	5	1	3	62	17	79
2019	CH-03	21	31	20	13	11	0	4	54	25	75
2019	CH-04	5	35	22	24	14	0	0	41	38	37
2018	CH	13	38	28	9	10	1	2	53	19	194
2018	CH-02	19	44	27	2	8	0	2	63	10	64
2018	CH-03	18	36	21	8	14	0	3	56	22	66
2018	CH-04	5	33	31	18	10	3	0	39	29	39
2018	CH-05	0	36	41	18	5	0	0	36	23	22
2017	CH	19	33	26	12	6	2	3	54	19	209
2017	CH-02	20	44	26	4	4	0	1	65	9	69
2017	CH-03	22	24	24	13	6	3	8	52	22	74
2017	CH-04	11	29	29	20	12	0	0	40	31	34
2017	CH-05	4	48	25	22	0	0	0	53	22	22

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	24	28	20	14	11	2	1	53	26	221
2019	CH-02	36	25	24	6	6	1	1	63	13	80
2019	CH-03	17	27	21	16	12	4	3	47	30	75
2019	CH-04	11	19	22	27	22	0	0	30	49	37
2018	CH	18	31	22	15	13	0	2	50	28	196
2018	CH-02	25	30	25	11	8	0	2	56	19	64
2018	CH-03	19	33	16	9	19	0	3	54	29	67
2018	CH-04	8	25	30	25	13	0	0	33	38	40
2018	CH-05	14	36	18	23	9	0	0	50	32	22
2017	CH	15	25	27	18	12	2	1	41	31	209
2017	CH-02	14	32	29	15	7	0	3	48	23	69
2017	CH-03	15	24	17	24	16	4	1	40	41	74
2017	CH-04	11	26	34	12	14	3	0	38	27	34
2017	CH-05	13	22	26	22	16	0	0	35	38	22

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	46	25	10	5	6	1	8	78	11	220
2019	CH-02	58	24	3	6	4	0	6	87	11	80
2019	CH-03	47	19	15	3	4	1	11	75	8	74
2019	CH-04	24	35	16	8	11	0	5	63	20	37
2018	CH	46	26	8	3	4	1	13	83	8	196
2018	CH-02	55	25	9	0	3	0	8	86	3	64
2018	CH-03	51	15	4	4	3	1	21	85	10	67
2018	CH-04	40	28	10	3	5	0	15	79	9	40
2018	CH-05	18	55	9	9	5	0	5	76	14	22
2017	CH	40	27	16	2	5	0	10	75	8	209
2017	CH-02	52	25	12	3	1	0	7	83	5	69
2017	CH-03	35	28	11	3	5	1	17	78	9	74
2017	CH-04	43	17	20	3	9	0	9	66	13	34
2017	CH-05	22	47	26	0	4	0	0	69	4	22

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	32	35	17	7	6	1	2	69	13	221
2019	CH-02	39	37	14	4	5	1	0	77	9	79
2019	CH-03	35	32	16	7	5	0	5	70	13	75
2019	CH-04	16	41	22	11	11	0	0	57	22	37
2018	CH	29	33	20	8	9	0	1	63	16	196
2018	CH-02	33	39	11	8	9	0	0	72	17	64
2018	CH-03	39	21	22	6	9	0	3	62	15	67
2018	CH-04	18	35	30	10	8	0	0	53	18	40
2018	CH-05	9	50	23	9	9	0	0	59	18	22
2017	CH	25	38	20	9	8	0	0	63	17	207
2017	CH-02	32	40	16	6	6	0	0	72	12	68
2017	CH-03	24	38	19	8	9	1	1	63	17	74
2017	CH-04	25	23	23	20	9	0	0	48	29	34
2017	CH-05	13	52	26	4	4	0	0	65	9	22

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	22	37	27	8	3	1	1	61	11	219
2019	CH-02	27	38	24	5	5	0	0	65	10	78
2019	CH-03	17	39	29	7	1	3	4	60	9	75
2019	CH-04	19	30	30	19	3	0	0	49	22	37
2018	CH	20	38	29	7	4	1	1	59	11	197
2018	CH-02	17	45	29	3	5	2	0	63	8	65
2018	CH-03	19	31	31	9	4	1	3	53	14	67
2018	CH-04	25	38	25	10	3	0	0	63	13	40
2018	CH-05	23	36	32	5	5	0	0	59	9	22
2017	CH	22	32	28	11	4	2	2	56	15	207
2017	CH-02	32	35	23	4	3	1	0	69	7	68
2017	CH-03	17	35	28	12	2	1	4	55	15	74
2017	CH-04	22	29	35	12	3	0	0	51	14	34
2017	CH-05	9	31	35	16	9	0	0	40	25	22

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	20	39	24	12	4	0	1	59	17	220
2019	CH-02	25	42	24	5	4	0	0	67	9	79
2019	CH-03	17	47	19	11	3	0	4	67	14	75
2019	CH-04	5	27	32	32	3	0	0	32	35	37
2018	CH	22	30	30	11	4	1	2	54	16	197
2018	CH-02	26	32	26	9	3	2	2	60	13	65
2018	CH-03	22	30	31	9	4	1	1	54	14	67
2018	CH-04	18	30	30	15	5	0	3	49	21	40
2018	CH-05	14	32	36	14	5	0	0	45	18	22
2017	CH	19	38	22	13	5	1	3	59	18	204
2017	CH-02	23	45	18	6	5	0	3	70	11	66
2017	CH-03	21	34	22	14	3	1	4	59	18	74
2017	CH-04	12	45	23	17	0	3	0	58	18	34
2017	CH-05	13	26	31	21	9	0	0	40	30	22

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	32	31	20	12	3	0	2	65	15	220
2019	CH-02	37	32	22	8	3	0	0	68	10	79
2019	CH-03	28	32	16	14	4	0	5	64	19	74
2019	CH-04	16	35	19	27	3	0	0	51	30	37
2018	CH	28	36	23	8	3	1	2	65	11	196
2018	CH-02	29	35	25	5	3	2	2	67	8	65
2018	CH-03	25	37	25	3	4	1	3	66	8	67
2018	CH-04	20	43	15	20	3	0	0	63	23	40
2018	CH-05	43	29	19	10	0	0	0	71	10	21
2017	CH	26	38	20	8	5	1	3	67	13	207
2017	CH-02	31	43	15	4	3	1	3	77	8	68
2017	CH-03	24	41	20	4	4	3	5	70	9	74
2017	CH-04	26	28	32	9	6	0	0	54	14	34
2017	CH-05	22	31	18	25	4	0	0	53	30	22

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	37	31	14	8	8	0	1	69	16	220
2019	CH-02	41	28	14	6	10	0	0	69	17	78
2019	CH-03	32	33	11	11	9	1	3	68	21	75
2019	CH-04	32	30	22	11	5	0	0	62	16	37

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	27	34	22	9	5	1	2	63	14	221
2019	CH-02	37	37	16	8	3	0	0	73	10	79
2019	CH-03	23	37	19	8	5	1	7	65	14	75
2019	CH-04	11	32	32	16	8	0	0	43	24	37
2018	CH	28	35	20	11	4	2	1	64	15	196
2018	CH-02	34	35	17	11	2	2	0	70	13	65
2018	CH-03	32	33	17	11	3	2	3	68	14	66
2018	CH-04	10	43	23	15	8	3	0	54	23	40
2018	CH-05	27	32	27	9	5	0	0	59	14	22
2017	CH	29	29	23	10	4	1	3	61	15	206
2017	CH-02	32	32	28	6	1	0	0	65	7	68
2017	CH-03	32	24	20	12	3	3	7	62	16	73
2017	CH-04	26	31	17	14	12	0	0	57	26	34
2017	CH-05	18	40	26	9	8	0	0	57	16	22

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	44	28	15	7	2	0	3	75	10	218
2019	CH-02	56	24	11	8	1	0	0	80	9	79
2019	CH-03	38	26	16	10	3	0	7	69	13	73
2019	CH-04	31	42	14	6	6	0	3	74	11	36
2018	CH	49	24	12	5	5	2	4	77	10	197
2018	CH-02	58	26	9	2	3	2	0	86	5	65
2018	CH-03	36	25	12	9	6	3	9	69	17	67
2018	CH-04	50	23	15	3	8	0	3	74	10	40
2018	CH-05	55	18	18	5	0	0	5	76	5	22
2017	CH	41	28	15	5	7	1	4	72	12	209
2017	CH-02	48	27	16	3	4	0	1	77	7	69
2017	CH-03	33	25	15	9	10	3	5	63	21	74
2017	CH-04	38	39	14	3	3	0	3	79	6	34
2017	CH-05	47	18	22	4	4	0	4	68	9	22

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	72	14	4	1	1	0	9	94	3	219
2019	CH-02	79	16	3	0	1	0	1	96	1	77
2019	CH-03	65	13	4	0	1	0	16	94	2	75
2019	CH-04	62	11	8	5	3	0	11	82	9	37
2018	CH	66	14	4	3	3	1	10	90	6	197
2018	CH-02	74	17	2	2	2	2	3	95	3	65
2018	CH-03	52	13	6	3	6	0	19	81	11	67
2018	CH-04	65	15	5	3	3	0	10	89	6	40
2018	CH-05	86	5	0	5	0	0	5	95	5	22

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	73	12	5	3	4	1	2	87	8	218
2019	CH-02	78	14	1	0	8	0	0	91	8	80
2019	CH-03	68	9	8	8	3	3	1	80	11	74
2019	CH-04	69	17	8	0	3	0	3	89	3	36
2018	CH	65	15	6	3	3	2	7	88	6	196
2018	CH-02	64	20	5	3	3	2	3	89	7	64
2018	CH-03	61	10	10	1	3	3	10	83	5	67
2018	CH-04	68	13	5	3	3	0	10	89	6	40
2018	CH-05	73	23	0	5	0	0	0	95	5	22
2017	CH	67	13	5	4	4	0	7	87	8	209
2017	CH-02	74	12	4	1	3	0	6	91	5	69
2017	CH-03	59	13	5	5	5	1	11	82	12	74
2017	CH-04	71	20	6	3	0	0	0	91	3	34
2017	CH-05	57	18	4	8	4	0	9	82	13	22

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	54	27	12	4	2	0	1	82	6	219
2019	CH-02	50	30	13	4	4	0	0	80	8	80
2019	CH-03	61	22	8	8	0	0	1	84	8	74
2019	CH-04	53	28	19	0	0	0	0	81	0	36
2018	CH	47	35	10	3	3	1	2	84	6	195
2018	CH-02	38	42	9	5	5	2	0	81	9	65
2018	CH-03	56	26	8	5	0	2	5	87	5	66
2018	CH-04	43	43	10	0	5	0	0	85	5	40
2018	CH-05	48	33	19	0	0	0	0	81	0	21
2017	CH	53	27	9	4	3	0	5	84	7	209
2017	CH-02	52	29	7	7	0	0	4	85	8	69
2017	CH-03	54	24	10	3	3	0	7	83	6	74
2017	CH-04	55	34	6	0	3	0	3	91	3	34
2017	CH-05	44	25	13	9	4	0	4	72	14	22

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	60	19	13	2	5	0	1	80	7	218
2019	CH-02	65	20	6	0	9	0	0	85	9	80
2019	CH-03	60	14	12	5	5	0	3	76	11	73
2019	CH-04	42	33	22	3	0	0	0	75	3	36
2018	CH	49	27	9	7	5	1	2	78	13	195
2018	CH-02	47	33	13	3	2	2	2	82	5	64
2018	CH-03	48	28	4	6	9	0	4	80	16	67
2018	CH-04	43	23	10	20	5	0	0	65	25	40
2018	CH-05	67	19	10	0	5	0	0	86	5	21
2017	CH	53	23	11	5	4	0	5	80	9	209
2017	CH-02	58	26	7	1	1	0	6	89	3	69
2017	CH-03	50	17	14	5	4	1	8	74	10	74
2017	CH-04	57	26	9	3	6	0	0	83	9	34
2017	CH-05	40	26	13	16	0	0	4	69	17	22

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	57	12	5	0	1	0	25	92	2	219
2019	CH-02	65	14	1	0	1	0	19	97	2	80
2019	CH-03	50	11	1	0	0	0	38	98	0	74
2019	CH-04	58	6	8	0	0	0	28	88	0	36
2018	CH	46	15	4	0	1	1	34	94	1	196
2018	CH-02	51	12	0	0	0	2	35	100	0	65
2018	CH-03	52	9	1	0	0	0	37	98	0	67
2018	CH-04	38	15	5	0	0	0	43	91	0	40
2018	CH-05	24	48	19	0	5	0	5	75	5	21
2017	CH	46	13	4	1	1	0	35	91	3	209
2017	CH-02	55	9	1	0	0	0	35	98	0	69
2017	CH-03	45	12	0	1	0	0	42	98	2	74
2017	CH-04	35	12	6	0	0	0	48	89	0	34
2017	CH-05	35	35	21	4	0	0	4	74	5	22

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	68	16	4	2	1	0	9	92	4	218
2019	CH-02	80	9	4	0	3	0	5	93	3	79
2019	CH-03	62	14	4	1	0	0	19	93	2	74
2019	CH-04	61	28	6	6	0	0	0	89	6	36
2018	CH	64	19	7	1	0	1	9	92	1	195
2018	CH-02	68	15	5	0	0	2	11	95	0	65
2018	CH-03	63	21	6	0	0	0	10	93	0	67
2018	CH-04	53	28	10	0	0	0	10	89	0	40
2018	CH-05	75	15	5	5	0	0	0	90	5	20
2017	CH	64	16	5	2	1	1	11	91	3	208
2017	CH-02	73	12	3	1	0	0	12	95	2	69
2017	CH-03	60	13	5	2	1	3	16	89	4	74
2017	CH-04	62	15	17	0	3	0	3	79	3	33
2017	CH-05	62	34	0	0	0	0	4	100	0	22

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	64	13	6	5	9	0	3	80	14	218
2019	CH-02	50	9	8	9	24	0	1	59	33	80
2019	CH-03	68	16	8	3	0	0	4	89	3	73
2019	CH-04	75	22	0	3	0	0	0	97	3	36
2018	CH	64	14	10	2	4	2	5	84	6	196
2018	CH-02	63	12	11	5	3	2	5	80	8	65
2018	CH-03	52	16	13	1	6	4	6	77	8	67
2018	CH-04	73	13	8	0	0	0	8	92	0	40
2018	CH-05	86	10	0	0	5	0	0	95	5	21
2017	CH	56	21	7	4	5	1	6	83	9	209
2017	CH-02	49	20	10	7	7	0	6	74	15	69
2017	CH-03	54	25	8	3	3	0	8	86	6	74
2017	CH-04	60	26	3	3	3	0	6	91	6	34
2017	CH-05	74	18	0	4	0	0	4	95	5	22

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	51	29	12	4	1	0	2	83	5	218
2019	CH-02	56	21	15	4	3	0	1	78	6	80
2019	CH-03	48	38	10	1	0	0	3	89	1	73
2019	CH-04	39	39	11	11	0	0	0	78	11	36
2018	CH	46	32	12	5	1	1	3	81	6	196
2018	CH-02	45	31	11	9	2	2	2	78	11	65
2018	CH-03	51	28	9	3	1	0	7	85	5	67
2018	CH-04	28	45	23	3	0	3	0	74	3	40
2018	CH-05	67	24	10	0	0	0	0	90	0	21
2017	CH	44	35	10	5	1	0	5	83	6	208
2017	CH-02	43	33	17	3	1	0	1	78	4	69
2017	CH-03	41	31	11	5	1	1	9	80	7	74
2017	CH-04	33	50	6	9	0	0	3	85	9	33
2017	CH-05	69	22	0	4	0	0	4	95	5	22

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	14	34	34	12	5	1	0	49	17	222
2019	CH-02	19	36	31	8	5	1	0	56	13	80
2019	CH-03	13	35	33	11	7	1	0	49	18	75
2019	CH-04	5	27	43	24	0	0	0	32	24	37
2018	CH	11	35	39	11	6	0	0	45	16	197
2018	CH-02	17	34	32	12	5	0	0	51	17	65
2018	CH-03	7	36	40	9	7	0	0	43	16	67
2018	CH-04	8	40	38	10	5	0	0	48	15	40
2018	CH-05	9	27	45	14	5	0	0	36	18	22
2017	CH	8	33	42	10	5	0	2	42	15	208
2017	CH-02	7	45	41	4	3	0	0	52	7	69
2017	CH-03	7	22	46	17	3	0	5	30	21	74
2017	CH-04	15	32	32	9	12	0	0	47	21	33
2017	CH-05	4	31	52	4	9	0	0	35	13	22

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	6	13	46	23	12	0	0	35	19	221
2019	CH-02	8	9	41	26	16	0	0	43	16	80
2019	CH-03	5	11	49	23	11	1	0	34	16	74
2019	CH-04	3	24	57	11	3	0	3	14	28	37
2018	CH	6	15	45	23	11	0	0	34	21	194
2018	CH-02	8	14	38	23	17	0	0	41	22	64
2018	CH-03	5	20	46	20	9	0	0	29	25	65
2018	CH-04	5	13	53	25	5	0	0	30	18	40
2018	CH-05	5	5	55	27	9	0	0	36	9	22
2017	CH	5	10	49	24	11	0	1	35	15	209
2017	CH-02	3	1	46	35	14	0	0	49	4	69
2017	CH-03	4	12	54	14	13	0	3	28	16	74
2017	CH-04	12	14	42	23	9	0	0	32	26	34
2017	CH-05	0	13	52	31	4	0	0	35	13	22

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	32	45	14	4	2	3	80	7	221
2019	CH-02	31	45	13	4	4	4	79	8	80
2019	CH-03	27	46	16	5	3	3	75	8	74
2019	CH-04	38	41	14	5	0	3	81	6	37
2018	CH	34	40	16	4	4	2	76	8	197
2018	CH-02	35	38	15	6	5	0	74	11	65
2018	CH-03	25	40	22	3	4	4	69	8	67
2018	CH-04	33	50	10	3	3	3	85	5	40
2018	CH-05	59	23	14	5	0	0	82	5	22
2017	CH	30	48	11	4	4	3	80	9	209
2017	CH-02	31	46	16	4	1	1	78	6	69
2017	CH-03	24	49	9	4	7	8	79	12	74
2017	CH-04	38	51	9	0	3	0	88	3	34
2017	CH-05	35	47	9	9	0	0	82	9	22

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	23	41	19	12	5	1	0	64	17	222
2019	CH-02	21	45	13	16	5	0	0	66	21	80
2019	CH-03	19	41	20	11	8	1	0	61	19	75
2019	CH-04	19	38	27	14	3	0	0	57	16	37
2018	CH	26	36	17	12	7	2	1	64	19	196
2018	CH-02	26	35	15	12	8	2	2	63	21	65
2018	CH-03	23	35	21	12	8	2	0	58	20	66
2018	CH-04	20	43	15	13	8	3	0	64	21	40
2018	CH-05	45	27	18	9	0	0	0	73	9	22
2017	CH	24	43	15	11	5	1	1	69	16	209
2017	CH-02	32	46	14	4	1	0	1	79	6	69
2017	CH-03	19	38	15	16	9	3	1	59	26	74
2017	CH-04	29	39	14	14	3	0	0	68	17	34
2017	CH-05	18	47	22	13	0	0	0	65	13	22

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	14	86	222
2019	CH-02	10	90	80
2019	CH-03	20	80	74
2019	CH-04	18	82	38
2017	CH	18	82	209
2017	CH-03	20	80	74
2017	CH-04	25	75	34
2014	CH	16	84	259
2014	CH-02	17	83	102
2014	CH-03	15	85	85
2014	CH-04	14	86	44

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	81	19	31
2019	CH-03	73	27	15
2017	CH	86	14	33
2017	CH-03	80	20	15
2014	CH	86	14	40
2014	CH-02	89	11	18
2014	CH-03	93	7	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	52	30	4	9	0	4	0	86	9	23
2017	CH	60	21	6	3	6	0	3	84	10	28
2017	CH-03	42	17	8	8	17	0	8	64	27	12
2014	CH	57	19	11	5	3	3	3	80	9	34
2014	CH-02	50	25	6	13	6	0	0	75	19	16
2014	CH-03	53	23	8	0	0	8	8	91	0	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	17	29	26	11	11	5	0	18	82	221
2019	CH-02	15	36	24	10	10	5	0	16	84	80
2019	CH-03	26	24	24	14	8	3	1	27	73	74
2019	CH-04	8	24	32	8	22	5	0	9	91	37
2018	CH	15	21	28	20	13	3	0	15	85	197
2018	CH-02	15	23	20	22	18	2	0	16	84	65
2018	CH-03	19	21	27	22	9	1	0	20	80	67
2018	CH-04	10	15	40	13	15	8	0	11	89	40
2018	CH-05	9	27	36	23	5	0	0	9	91	22
2017	CH	23	19	27	14	14	2	1	24	76	209
2017	CH-02	23	17	29	12	17	1	0	23	77	69
2017	CH-03	23	22	25	15	12	1	1	23	77	74
2017	CH-04	17	26	26	14	14	3	0	18	82	34
2017	CH-05	34	9	35	9	9	4	0	36	64	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	52	48	170
2019	CH-02	52	48	64
2019	CH-03	48	52	50
2019	CH-04	47	53	32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CH	39	61	168
2019	CH-02	40	60	63
2019	CH-03	41	59	51
2019	CH-04	41	59	32
2018	CH	21	79	162
2018	CH-02	28	72	54
2018	CH-03	19	81	52
2018	CH-04	15	85	33
2018	CH-05	15	85	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	13	29	17	13	22	1	5	45	37	167
2019	CH-02	13	30	21	11	22	0	3	44	34	63
2019	CH-03	20	26	10	16	18	2	8	51	38	50
2019	CH-04	6	31	16	6	31	0	9	41	41	32
2018	CH	6	19	20	20	28	2	5	27	51	162
2018	CH-02	7	15	15	28	24	6	6	25	58	54
2018	CH-03	4	25	17	15	31	2	6	31	50	52
2018	CH-04	3	21	27	21	27	0	0	24	48	33
2018	CH-05	10	15	25	10	30	0	10	28	44	20
2017	CH	10	26	18	18	20	3	6	39	42	155
2017	CH-02	15	25	17	19	17	0	6	43	39	52
2017	CH-03	5	19	16	19	30	4	7	27	55	55
2017	CH-04	7	36	21	11	14	4	7	48	28	27
2017	CH-05	7	21	29	29	7	7	0	31	38	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	4	15	22	16	37	1	4	21	56	168
2019	CH-02	8	16	24	16	35	0	2	24	52	63
2019	CH-03	4	20	10	14	43	2	8	26	63	51
2019	CH-04	0	9	31	16	38	3	3	10	57	32
2018	CH	2	7	16	19	53	1	1	10	74	162
2018	CH-02	2	6	9	31	48	2	2	8	83	54
2018	CH-03	2	13	17	12	56	0	0	15	67	52
2018	CH-04	0	3	30	12	55	0	0	3	67	33
2018	CH-05	5	0	10	20	60	0	5	5	84	20
2017	CH	3	8	11	21	51	3	3	11	77	155
2017	CH-02	6	12	10	21	50	0	2	18	73	52
2017	CH-03	2	9	12	16	54	4	4	11	75	55
2017	CH-04	0	4	14	24	47	7	4	4	80	27
2017	CH-05	0	7	14	21	50	7	0	8	77	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CH	45	17	15	7	6	0	9	68	15	218
2019	CH-02	44	22	14	6	6	0	8	71	14	79
2019	CH-03	49	14	14	5	7	0	12	71	14	74
2019	CH-04	41	16	19	16	3	0	5	60	20	37
2018	CH	38	14	18	10	5	3	11	60	18	195
2018	CH-02	35	18	22	6	6	3	9	61	14	65
2018	CH-03	34	14	15	14	3	5	15	60	21	65
2018	CH-04	43	8	15	18	5	0	13	57	26	40
2018	CH-05	50	14	18	0	9	5	5	70	10	22

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Health Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment